Thermo Products Water Heater Models from 8 kW to 24 kW 240 Volts single phase User Manual

MC  
COMBOMAX  
Electric boiler with integrated instantaneous water heater  
Models from 8 kW to 24 kW :  
240 Volts ( single phase )  
Use and Care Manual  
With installation instructions for the contractor  
Your COMBOMAX® electric boiler has been carefully assembled and factory tested to  
provide years of trouble-free service. This manual contains instructions for the safe and  
proper installation, operation and maintenance of the boiler, in order to ensure your full  
satisfaction  
It is imperative that all persons who are expected to install, operate or adjust this boiler read  
the instructions carefully.  
Any questions regarding the operation, maintenance, service or warranty of this water  
heater should be directed to the dealer or distributor you purchased it from. When all  
installation steps have been completed, replace this installation manual in its original  
envelope, and keep in a safe place near the heater for future reference.  
THERMO 2000 INC.  
revised : January 2006  
Printed in Canada  
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THERMO 2000 inc.  
DESSIN D'ATELIER / GENERAL DIMENSIONS COMBOMAX XX-XX  
Legeng/Légende:  
Figure 2  
1) Boiler Water Supply Connection /  
Alimentation du chauffage (1" npt F)  
2) Boiler Water Return/  
Retour du chauffage (1" npt F)  
3) Domestic Water inlet /  
Entrée eau domestique (3/4" Sweat F)  
4) Domestic Water outlet/  
Sortie eau domestique (3/4" Sweat F)  
5) Safety relief valve/  
7
Soupape de sûreté (3/4" npt M.)  
6) Temperature and pressure Gage/  
Indicateur de Température et pression (1/2'' npt. M)  
7) Drain Valve/  
H
I
Valve de drainage (3/4'' npt F)  
8) Power supply wiring/  
Alimentation électrique  
9) Pilot Lights/  
1
F
Lampe témoin  
10) Electrical Compartments/  
Compartiment électrique  
11) Circulator wiring/  
4
Alimentation pompe  
12) Thermostat wiring/  
Connection thermostat  
13) Air vent/  
Purgeur d'air  
14) Valve 3 voies/  
G
3 ways valve  
15) Valve thermostatique/  
Thermostatic mixing valve  
16) Adjustable leg/  
Patte de support  
6
3
14  
2
15  
13  
5
8
9
12  
10  
11  
A
B
D
16  
C E  
DIMENSION/ DIMENSIONAL  
Modèle/  
Model  
COMBOMAX 23-XX  
COMBOMAX 34-XX  
COMBOMAX 44-XX  
COMBOMAX 64-XX  
A
in.  
B
in.  
C
in.  
7 1/4  
7 1/4  
9 1/2  
9 1/2  
D
in.  
4
E
in.  
1
1
1
F
G
in.  
10 1/2  
10 1/2  
12 1/2  
13 1/2  
H
in.  
8
8
8
I
in.  
18  
18  
22  
24  
degrés/degree  
49 3/16 42 1/4  
75  
75  
60  
60  
65 1/2  
57 3/4  
65 1/2  
59  
49 1/2  
58 1/2  
4
5 3/4  
6 1/2  
1
8
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Page 3  
General Safety Precautions  
!
Be sure to read and understand the entire Use & Care Manual before attempting to  
install or operate this water heater. Pay particular attention to the following General  
Safety Precautions. Failure to follow these warnings could cause property damage,  
bodily injury or death. Should you have any problems understanding the instructions in  
this manual, STOP, and get help from a qualified installer or technician.  
Section 2 : Introduction  
WARNING  
!
2.4 CHECKLIST  
Please check the technical information plate to  
ensure you have the right model.  
The important safeguards and instructions  
appearing in this manual are not meant to  
cover all possible conditions and situations  
that may occur. It should be understood that  
common sense, caution and care are factors  
which cannot be built into every product.  
These factors must be supplied by the  
The following items are shipped with the  
unit :  
30 PSI pressure relief valve.  
Drain cock.  
Thermo manometer (heat and  
pressure indicator).  
person(s) caring for and operating the unit.  
2.1 LOCAL INSTALLATION  
REGULATIONS  
Thermostatic mixing valve  
This water heater must be installed in  
accordance with these instructions and must  
conform to local, or in the absence of local  
codes, with the current edition of the National  
Plumbing Code and the National Electric Code.  
In any case where instructions in this manual  
differ from local or national codes, the local or  
national codes take precedence.  
WARNING  
!
The boiler should not be located in an area  
where leakage from the tank or water  
connections will result in damage to the  
adjacent area or to lower floors of the  
structure. When such areas cannot be  
avoided, a suitable drain pan or non-  
flammable catch pan, adequately drained,  
must be installed under the boiler. The pan  
must be connected to a drain.  
2.2 CORROSIVE ATMOSPHERE  
The heater should not be located near an air  
supply containing halogenated hydrocarbons or  
high humidity. The limited warranty is voided  
when failure of the water heater is due to a  
corrosive atmosphere.  
NOTE: Auxiliary catch pan MUST conform to  
local codes.  
2.3 SHIPMENT INSPECTION  
Inspect the water heater for possible shipping  
damage. The manufacturer’s responsibility  
ceases upon delivery of goods to the carrier in  
good condition. Consignee must file any claims  
for damage, shortage in shipments, or non-  
delivery immediately against carrier.  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 4.  
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Section 3 : INSTALLATION  
WARNING  
!
3.3 CLEARANCE  
The minimum clearances required for proper  
inspection and servicing are as follows:  
The manufacturer’s warranty does not cover  
any damage or defect caused by installation  
or attachment or use of any special  
Table 4: Clearances  
attachment other than those authorized by  
the manufacturer into, onto, or in  
Left side  
Right side  
Top  
3 inches  
3 inches  
24 inches  
24 inches  
3 inches  
conjunction with the water heater. The use of  
such unauthorized devices may shorten the  
life of the water heater and may endanger life  
and property. The manufacturer disclaims  
any responsibility for such loss or injury  
resulting from the use of such unauthorized  
devices.  
Front  
Back  
3.4 SYSTEM SETUP  
Figures 2, 3 and 4 are general connection  
diagrams including the circulator, the expansion  
tank, the drain cock, the safety valve, the air  
bleeder, the flow check valve and the thermo  
manometer. Set-up details follow.  
3.1 SAFETY MEASURES  
All domestic and commercial installations will  
include a pressure relief valve limiting the  
operating pressure to 30 psi.  
3.5 HEATING WATER CIRCUIT  
This COMBOMAXMC electric boiler is designed  
for a maximum operating temperature of 190°F.  
It is designed as a hot water heating system  
only. A 30 to 50% water and ethylene- or  
propylene-glycol blend is allowed.  
3.5.1 Connecting the heating water  
piping  
The boiler may be set up alone or in parallel with  
others. Parallel connections should be made  
using the reverse-piping method to ensure equal  
flow through each boiler.  
3.2 LOCATION  
The COMBOMAXMC water heater should be  
installed in a clean, dry location. Long hot water  
lines should be insulated to conserve water and  
energy. The water heater and water lines should  
be protected from exposure to freezing.  
The boiler water supply connector is located on  
top of the boiler and the boiler water return  
connector is located to the left of the three-way  
valve. They are both threaded NPT female  
connectors.  
COMBOMAXMC water heaters must be installed  
vertically. Use the adjustable feet to level the  
unit.  
Unions are recommended on the hot and cold  
water lines to disconnect the water heater easily  
for servicing if necessary.  
The COMBOMAXMC water heater must be  
located or protected so as not to be subject to  
physical damage, for example, by moving  
vehicles, area flooding, etc..  
Dielectric (insulating) unions are required for  
protection of the water heater if copper-steel  
connections are made.  
All models can be installed on combustible floors  
and in alcoves. If the water heater is to be  
installed in a restaurant or other location where  
the floor is frequently cleaned, it must be  
elevated to provide at least 6 inches of  
clearance from the floor to comply with NSF  
International recommendations.  
Use only clean copper or approved plastic pipe  
for water connections. Local codes or  
regulations shall govern the exact type of  
material to be used.  
Insulate all pipes containing hot water,  
especially in unheated areas.  
The room temperature must not exceed 80°F or  
27°C.  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 5.  
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Install shutoff (ball) valves for servicing  
convenience. Install thermometers on the inlet  
and outlet lines.  
boiler or any part of the circuit. It is preferable to  
use a calibrated diaphragm expansion tank.  
3.5.5 Makeup valve  
Never plug the pressure relief valve to avoid  
creating a hazardous situation.  
Connecting a makeup valve must be done  
according to code. This valve must include a  
flow-check valve to maintain the minimum  
operating pressure by admitting fresh water from  
the cold water supply line in case a leak occurs.  
3.5.2 Flow-check valve  
If the heating system uses a single circulator, a  
flow-check valve must be installed to  
minimize gravity flow and heat loss during non-  
draw periods.  
3.5.6 Air bleeder  
There should be as little oxygen as possible in  
the heating circuit to prevent corrosion. As  
foreseen in section 3.5.4, this excludes the use  
of air as a pressure regulator within the circuit.  
3.5.3 Pressure relief valve  
No boiler set-up is complete without a pressure  
relief valve. Its pressure rating must not exceed  
30 psi (207 kPa). It must conform to the « ASME  
Boiler and Pressure Vessel Code» and limit the  
boiler operating pressure. It is a safety device,  
not a control device.  
Installing manual or automatic air bleeders  
prevents air accumulation within the system.  
The bleeders must be set at the highest points  
of the system to purge any air accumulated  
during system set-up and to check its air  
tightness. Bleed the air regularly from the piping,  
making sure the heating water causes no bodily  
harm or material damage.  
The BTU per hour rating of the relief valve must  
equal or exceed the BTU per hour input of the  
boiler(s) or heat source(s) as marked on the  
boiler(s) rating plate.  
3.5.7 Circulator zoning  
Connect the outlet of the relief valve to a  
suitable open drain, with the discharge at most  
6” above the floor, far from any live electrical  
parts. The discharge line must pitch downward  
from the valve to allow complete draining and be  
no smaller than the outlet of the valve. The end  
of the discharge line should not be threaded or  
concealed and should be protected from  
freezing. No valve of any type, restriction or  
reducer coupling should be installed in the  
discharge line. Local codes shall govern the  
installation of relief valves.  
A flow-check valve must be installed in each  
zone, preferably at the outlet of each circulator,  
to prevent water flowing to zones where no heat  
is currently required. (see figure 4).  
3.5.8 Zone valve zoning  
Zone valves with low pressure drop are  
recommended. (see figure 3)  
3.5.9 Circulator selection criteria  
The COMBOMAXMC boiler includes a pre-  
mounted circulator. The information below will  
help you select additional units for multiple  
circulator set-ups.  
3.5.4 Operating pressure control :  
expansion tank  
Operating pressure control components ensure  
minimum and maximum operating limits are  
observed within the design operating  
temperature range. These components allow  
bleeding air from the piping, prevent boiling and  
cavitation at the circulator inlet, while minimizing  
the amount of fresh water input. Please contact  
a qualified plumber or contractor for more  
information on this subject.  
3.5.9.1 Pump flow rate calculation  
The boiler output rating must correspond to the  
calculated heating load. Use the equation below  
to calculate the pump flow rate:  
The expansion tank connection point must be  
carefully chosen to prevent a situation where  
closing a valve would isolate the tank from the  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 6.  
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reverse-piping method to ensure equal flow  
through each boiler.  
Pump flow rate = Boiler output ÷ BWTD ÷ 500  
The HOT WATER OUTLET and the COLD  
WATER INLET connections are clearly marked.  
Inlet water connections (COLD WATER INLET)  
are to be made to the copper pipe (sweat  
connection) at the bottom of the heater. Outlet  
water connections (HOT WATER OUTLET) are  
to be made to the three-way thermostatically  
controlled valve (sweat connection) at the top of  
the heater.  
Pump flow rate is expressed in U.S. gallons  
per minute or GPM.  
The Boiler output ( in net BTU per hour) is  
the maximum amount of heat to be  
transferred through the heating circuit to  
meet the hot water demand.  
BWTD is the boiler water temperature drop  
through the heating circuit.  
The installation of copper unions or copper alloy  
unions is recommended on the HOT and COLD  
water lines, so that the water heater may be  
easily disconnected for servicing if necessary.  
These unions must be dielectric (insulating) if  
you are making steel-copper connections.  
For example, a 24 Kw COMBOMAXMC boiler has  
a rated output of 81,964 BTU/hour. The system  
is designed for a boiler water temperature drop  
(BWTD) of 20°F.  
Pump flow rate = 81,964 ÷ 20 ÷ 500 = 8,2 GPM.  
A shutoff (ball) valve is present on the  
COMBOMAXMC domestic hot water outlet for  
servicing convenience.  
The following table shows the required flow rate  
as a function of boiler water temperature drop  
(BWTD) and rated power output.  
Use only clean copper or approved plastic pipe  
for water connections. Local codes or  
regulations shall govern the exact type of  
material to be used.  
Table 5 : BWTD vs. flow (GPM)  
BWTD  
10o 20o 30o 40o  
Model  
Kw  
F
F
F
F
Insulate all pipes containing hot water,  
especially in unheated areas.  
COMBOMAX XX-8  
8
5,5 2,7 1,8 1,4  
COMBOMAX XX-10 10 6,8 3,4 2,3 1,7  
COMBOMAX XX-15 15 10,2 5,1 3,4 2,6  
COMBOMAX XX-18 18 12,3 6,1 4,1 3,1  
COMBOMAX XX-20 20 13,7 6,8 4,6 3,4  
COMBOMAX XX-24 24 16,4 8,2 5,5 4,1  
Thermometer(s) should be installed to indicate  
the temperature of the water at or near the outlet  
of the water heater and storage tank(s), if  
provided.  
3.6.2 Expansion tank on the cold water  
supply line  
Determine if a flow check valve, a back flow  
preventer, a pressure-reducing valve, a water  
meter or a water softener is present on the cold  
water supply line.  
3.5.9.2 Selecting a circulator  
Consult the manufacturer’s operating  
characteristic curves to select the proper model.  
These curves plot flow versus pressure, together  
with other information such as efficiency and  
power. Ask your pump dealer or HVAC  
wholesaler to recommend the circulator which  
best fits your needs.  
A flow check valve creates a closed system and  
prevents the water, as it is being heated, from  
expanding back into the cold water supply line.  
Pressure can build up within the water heater,  
causing the pressure relief valve to operate  
during a heating cycle. This excessive operation  
can cause premature failure of the relief valve  
and possibly of the water heater itself.  
3.6 DOMESTIC HOT WATER CIRCUIT  
3.6.1 Connecting the domestic hot water  
piping  
The COMBOMAXMC domestic hot water coil may  
be set up alone or in parallel combination with  
other COMBOMAXMC units or storage tanks.  
Parallel connections should be made using the  
Replacing the relief valve will not correct the  
problem. One method of preventing pressure  
build-up is to install an expansion tank on the  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 7.  
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cold water supply line between the  
3.7 BOILER WIRING  
COMBOMAXMC unit and flow check valve.  
Contact your installing contractor, water  
supplier, local plumbing inspector or plumbing  
supply house for assistance.  
The boiler cabling and grounding must conform  
to local codes or, in their absence, to the  
National Electrical Code.  
Power must be provided by a 120/240 volt  
(single phase, 60 Hz) circuit, appropriately fused  
and with 3-wire plus ground cabling of sufficient  
gage. The fuse and cabling gauge may be  
determined from the boiler rating plate.  
3.6.3 Recirculation line (if applicable)  
If a recirculation line is installed, the return  
connection should be made to a tee close to the  
inlet connection on the water heater. A check  
valve should always be installed in the  
recirculation line to prevent cold water from  
entering.  
3.8 CIRCULATOR WIRING  
The COMBOMAXMC heating pump (120 Vac,  
1/25 Hp) is connected to the C&C terminals on  
the boiler electrical panel. The control circuit is  
designed to start the pump upon receiving a  
heating signal from the thermostat or priority  
aquastat.  
3.6.4 Domestic hot water temperature  
and pressure relief valve  
An automatic temperature and pressure relief  
valve must be installed at set-up time. No valve  
of any type should be placed between the safety  
relief valve and the water heater. Use a tee to  
set the relief valve onto the hot water outlet. The  
pressure rating of the relief valve must not  
exceed 150 psi.  
3.9 CONNECTING THE THERMOSTAT  
3.9.1 240V models  
3.9.1.1 Single heating zone  
The BTU per hour rating of the relief valve must  
equal or exceed the BTU per hour input of the  
boiler(s) or heat source(s) as recorded on the  
boiler(s) rating plate. For a circulating tank  
installation, the separate storage tank(s) must  
have similar protection.  
Connect the low-voltage thermostat to the T&T  
terminals on the COMBOMAXMC electrical panel  
(DO NOT apply current to these terminals).  
(see figure 10).  
3.9.1.2 Zone valve zoning  
Connect the low-voltage thermostat to the zone  
valve. The components must wired such that,  
upon a heating signal from a thermostat, only  
the corresponding zone valve will be actuated  
and will in turn activate the COMBOMAXMC  
circulator relay. Connect the zone valve switch  
to the T&T terminals on the COMBOMAXMC  
electrical panel (DO NOT apply current to  
these terminals). See figures 9 and 10.  
Connect the outlet of the relief valve to a  
suitable open drain, with the discharge at most  
6” above the floor, far from any live electrical  
parts. The discharge line must pitch downward  
from the valve to allow complete draining and be  
no smaller than the outlet of the valve. The end  
of the discharge line should not be threaded or  
concealed and should be protected from  
freezing. No valve of any type, restriction or  
reducer coupling should be installed in the  
discharge line. Local codes shall govern the  
installation of relief valves.  
The transformer used to power the zone valves  
must be of sufficient capacity to handle the load  
represented by all zone valves.  
3.6.5 Thermostatically controlled mixing  
valve (included)  
3.9.1.3 Multiple circulator zoning  
Connect the low-voltage thermostat to the relay  
(Honeywell #RA-889, RA-89A). The components  
must wired such that, upon a heating signal from  
a thermostat, only the corresponding circulator  
will be activated. See figure 9.  
For general-purpose hot water requirements in a  
domestic environment, a thermostatically  
controlled mixing valve is recommended to  
reduce the risk of scald injury. Contact a  
licensed plumber or the local plumbing authority  
for further information. Adjust the mixing valve to  
the lowest required temperature setting.  
3.10 PRIORITIZING TERMINAL POST  
The K&K terminals on the electrical panel create  
a dry contact when the domestic hot water  
priority aquastat contact closes.  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 8.  
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3.11 BI-ENERGY SETUP  
To take advantage of a special domestic electric  
utility rate, your COMBOMAXMC boiler can be  
combined with an existing oil or gas-fired  
furnace. Please contact your utility to make sure  
your building is eligible and to find out about the  
new wiring configuration. Please refer to figures  
7 and 8 for the set-up required.  
The CBE-EM bi-energy switching control  
(available as an option) is especially designed to  
satisfy utility requirements. The CBE-EM control  
selects the cheapest energy source according to  
the outdoor temperature, the indoor temperature  
setting and any signal provided by the utility.  
The CBE-EM bi-energy control starts up the oil  
burner upon receiving the appropriate signal,  
even if the thermostat is sending no heating  
signal. The oil burner stops when the boiler  
reaches its high-limit point. For this reason, the  
plumbing system must be equipped with a flow  
check valve or zone valves.  
The 3-way zone valve (1’’ NPT F) which comes  
with the CBE-EM control, directs the heating  
water to the oil burner or the COMBOMAXMC  
unit depending on the signal sent to it by the  
external bi-energy sensor. Thus, your oil burner  
can cool down while eliminating energy losses  
up the chimney or by conduction in the furnace  
room .  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 9.  
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Section 4 : Operation  
! SAFETY PRECAUTIONS  
Before operating this water heater, be sure to  
read and follow these instructions, as well as  
the warnings printed in this manual. Failure  
to do so can result in unsafe operation of the  
water heater resulting in property damage,  
bodily injury, or death. Should you have any  
problems reading, following or difficulty in  
understanding the instructions in this  
manual, STOP, and get help from a qualified  
person.  
4.3 ADJUSTING THE AQUASTATS  
Once all air has been bled from the system and  
all components (valves, bleeders, controls) have  
been properly adjusted, the boiler can be put  
into operation. Never operate the boiler before  
these adjustments are complete.  
Bear in mind safety and energy-saving  
considerations when adjusting the boiler water  
temperature with the aquastats. It is most  
energy-efficient to set them as low as possible,  
in a manner consistent with your heating needs.  
However, a minimum temperature of 160°F is  
recommended for domestic hot water  
production.  
Do not turn on the water heater unless it is  
filled with water. Do not turn on water heater  
if cold water supply shut-off valve is closed.  
Once the plumbing and electrical connections  
are completed, your COMBOMAXMC unit is  
ready for automatic operation.  
Each aquastat controls a boiler stage (in the  
240V model, each element has its own  
aquastat). Adjust the setting of each aquastat by  
turning the dial scaled in degrees Celsius and  
Fahrenheit. See figure 10 for aquastat  
identification.  
4.1 FILLING THE TANK  
Open the outlet valve (in a zone valve system,  
manually open the zone valves).  
Set the first aquastat to the highest outlet  
temperature required by the heating system.  
Thermo 2000 inc. recommends a setting of  
180°F.  
Open the boiler inlet valve. Bleed the air from  
the boiler tank by opening the safety valve atop  
the boiler while you are filling the tank.  
Leave all valves open. Reset the zone valves to  
automatic operation. Check for leaks and repair  
if necessary.  
Adjust the second aquastat 1°F to 20°F below  
the first aquastat setting. Usually, a setting 5°F  
below that of the first aquastat, or 175°F,  
provides good results in a system designed for a  
20°F temperature drop between the tank inlet  
and outlet.  
Bleed the air from all zones if required. Check  
the boiler pressure gauge. A pressure reading  
between 15 and 20 psi is normal for most  
installations.  
Proceed in a similar manner for the 3rd and 4th  
aquastats, which will result in settings of 170°F  
and 165°F. Thus, the number of elements in  
operation will increase (or decrease) according  
to the settings and the drop (or rise) in the  
heating water temperature.  
4.2 FILLING THE HEATING COIL  
Make sure all drain cocks are closed.  
Open the nearest domestic hot water tap as well  
as any control valve on the water heater outlet  
(the copper tube atop the boiler).  
The domestic hot water priority aquastat should  
be adjusted to a setting 5oF below that of the last  
stage or 4th aquastat, i.e., 160°F.  
Open the cold water inlet valve on the heater  
inlet tube. (the copper tube on the left side of the  
unit).  
At system start-up (on the first heating day of the  
season), ìt may take quite some time for the  
boiler water to reach its operating temperature.  
Check the thermo manometer.  
Close the domestic hot water tap as soon as  
water flows out of it. Fix any leaks  
Open all other hot water taps fed by this heating  
coil to bleed the air trapped behind them.  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 10.  
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Adjust the boiler aquastats as required. Please  
note that lowering the setting will not have an  
immediate effect as the heat stored in the boiler  
water must first be consumed. Check the boiler  
water temperature periodically. Further  
adjustments may be required as the system  
goes through several space and water heating  
cycles.  
avoid excessive wear and tear on the  
components due to numerous on-off cycles and  
reduce your total heating costs.  
4.5 DOMESTIC HOT WATER STARTUP  
Maximum boiler water temperature is 190°F.  
This should be 20°F to 40°F above the desired  
temperature for domestic hot water. In practice,  
the boiler water temperature should be between  
160°F and 180°F.  
Note: The maximum setting for the boiler outlet  
temperature is 190°F.  
DANGER  
!
4.4 STARTUP PROCEDURE  
An excessively high setting can cause  
scalding. Use the thermostatically controlled  
mixing valve included with the unit to lower  
the domestic hot water temperature and thus  
the risk of injury.  
1. Fill tank and coil as described in  
sections 4.1 and 4.2.  
2. Adjust temperature levels as described  
in section 4.3  
3. Set domestic thermostat level(s) below  
room temperature.  
4. Activate boiler breakers.  
When the boiler water temperature falls below  
the setting of the domestic hot water priority  
aquastat, the 3-way valve switches to side A and  
the circulator starts up.  
5. The main boiler contact should close  
and all elements should turn on, along  
with their pilot lights.  
6. The circulator should start up and the 3-  
way valve should switch to the A side.  
7. Boiler temperature should rise.  
8. Circulator stops and the 3-way valve  
switches to the B side when boiler  
temperature exceeds the setting of the  
domestic hot water priority aquastat.  
9. Boiler temperature rises and the  
elements and corresponding pilot lights  
turn off one after the other as their  
temperature setting is reached.  
10. When all elements are off, increase the  
setting of the domestic thermostat(s) to  
a point above room temperature.  
11. Circulator should start up following a  
delay period.  
When the boiler water temperature reaches the  
setting of the domestic hot water priority  
aquastat, the 3-way valve returns to side B  
unless other zones are calling for heat. The  
heating elements remain on until they reach  
their set points. It is normal to observe the boiler  
cycling on and off close to the highest set point,  
particularly if a single zone is calling for heat.  
Considerable time may elapse from a cold start  
to the moment when the highest set point is  
reached. Check the domestic hot water  
temperature as soon as the first heating cycle is  
complete.  
12. Heating elements should turn back on  
as their temperature setting is reached;  
this could take a few minutes.  
13. Circulator runs as long as a demand  
exists for heating. When circulator turns  
off …  
Lowering the set points has no immediate effect.  
The boiler water heat must first be transferred to  
the coil. Additional checks will be necessary at  
the end of successive heating cycles. Further  
adjustments may be required as time goes by.  
14. Boiler temperature rises. Heating  
elements and corresponding pilot lights  
should turn off as their temperature  
setting is reached.  
The domestic hot water priority aquastat is set at  
its minimum at shipping time. It can be  
increased to 190°F for commercial use.  
Remember that domestic hot water hotter than  
125°F can cause scalds. Use this minimum  
setting as a starting point for any further  
adjustments. Normally, the domestic hot  
water priority aquastat is set to 5°F below the  
lowest heating element aquastat set point.  
Thus, boiler power requirements depend on  
heating demand within the building. If only one  
heating element is required to satisfy the  
demand, only one is activated ; if two are  
required, two are activated, etc ... You thus  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 11.  
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4.6 ADJUSTING THE MIXING VALVE  
A thermostatically controlled mixing valve works  
automatically thanks to the thermostatic element  
controlling the mix of very hot and cold water as  
required to provide safe domestic hot water  
under variable conditions.  
To adjust the mixing valve setting, carefully open  
a hot water tap. Protect yourself against the  
possibility of scalding. Measure the hot water  
temperature and adjust it with the mixing valve,  
following the manufacturer’s instructions. Lock  
the adjusting valve in place at the proper setting.  
A higher boiler water temperature setting is now  
possible thanks to this moderating effect. The  
boiler water in the COMBOMAXMC tank acts as a  
buffer and increases the boiler efficiency as well  
as the amount of domestic hot water produced.  
To increase the ad hoc or general hot water  
production capacity, first adjust the domestic hot  
water priority aquastat setting (e.g., from 140°F  
to 180°F), then the mixing valve setting (e.g.,  
from 90°F to 120°F).  
Some sanitary uses may require different setting  
ranges or dedicated piping.  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 12.  
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Section 5 : Maintenance  
Regular boiler maintenance will ensure trouble-  
flowing out. Upon releasing the lever, the safety  
valve should shut tight. If it does not, it must be  
replaced by an identical or equivalent model.  
Never plug a safety valve.  
free service for many years. It is recommended  
that you set up and follow a maintenance  
program. All components fail eventually. The use  
of incorrect replacement parts or disregarding  
safety procedures and warnings during repairs  
may reduce the boiler safety level and shorten its  
useful life.  
5.5 SCALE BUILD-UP :  
Monthly inspection.  
This problem occurs infrequently under very  
specific conditions. The main symptom is a drop  
in domestic water pressure. A water softener will  
solve the problem.  
The owner should set up the following  
maintenance program.  
5.1 BOILER WATER PIPING :  
A proper chemical cleaning is a more efficient  
solution. A scale dissolving product may be used,  
paying careful attention to the manufacturer’s  
recommendations. Do not use muriatic or  
hydrochloric acid-based products. Carefully flush  
the products after use. Contact your plumber to  
remove scale build-up from the coil.  
Annual visual inspection.  
Check for leaks close to connections, unions and  
valves. Repair as needed.  
5.2 BOILER CIRCUIT SAFETY VALVE:  
Monthly inspection.  
To be checked manually to ensure safety and  
proper operation. Air trapped in the boiler is bled.  
WARNING  
!
Make sure the water is discharged to a floor drain  
and that no bystander is splashed. Use the lever  
to open the safety valve. Hot water should come  
flowing out. Upon releasing the lever, the safety  
valve should shut tight. If it does not, it must be  
replaced by an identical or equivalent model.  
Never plug a safety valve.  
The manufacturer’s warranty DOES NOT  
cover problems caused by improper  
installation or maintenance. If the safety valve  
opens periodically, it may be due to the  
expansion tank. Immediately call a qualified  
technician to appraise and repair the problem.  
NOTE: To prevent tank breakage, trapped air  
must periodically be bled from it by opening  
the safety valve.  
5.3 DOMESTIC PIPING :  
Annual visual inspection.  
Check for leaks close to connections, unions and  
valves. Repair as needed.  
DANGER  
!
5.4 DOMESTIC CIRCUIT SAFETY VALVE  
(TEMPERATURE & PRESSURE):  
Before manually opening the safety valve,  
make sure no bystander will accidentally be  
splashed by the hot water. The discharged  
water should be directed to a floor drain to  
prevent scalding and damage.  
Annual inspection.  
To be checked manually to ensure safety and  
proper operation. Air trapped in the boiler is bled.  
Make sure the water is discharged to a floor drain  
and that no bystander is splashed. Use the lever  
to open the safety valve. Hot water should come  
THERMO 2OOO INC.  
500, 9ième Avenue, C.P. 639, RICHMOND (QUÉBEC) JOB 2HO  
TÉL.: (819) 826-5613 FAX: (819) 826-6370  
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!
General Safety Precautions  
Be sure to read and understand the entire Use & Care Manual before attempting to install  
or operate this COMBOMAXMC unit. Pay particular attention to the following General Safety  
Precautions. Failure to follow these warnings could cause property damage, bodily injury or  
death. Should you have any problems understanding the instructions in this manual, STOP,  
and get help from a qualified installer or technician.  
To meet commercial hot water needs, the  
aquastat on this water heater is adjustable up to  
190°F. However, water temperatures over 125°F  
can cause severe burns instantly or death from  
scalds. 125°F is the preferred starting point for  
setting the control to supply general-purpose hot  
water.  
Maximum water temperature occurs just after  
burner or the energy source has shut off. To find  
hot water temperature being delivered, turn on a  
hot water faucet and place a thermometer in the  
hot water stream.  
The following chart details the relationship of  
water temperature and time with regard to scald  
injury and may be used as a guide in determining  
the safest water temperature for your applications.  
Safety and energy conservation are factors to be  
considered when setting the water temperature  
on the aquastat. The most energy efficient  
operation will result when the temperature  
setting is the lowest that satisfies requirements.  
TIME TO SCALDING VS TEMPERATURE  
RELATIONSHIP  
Temperature  
Time to scalding  
120°F  
125°F  
130°F  
135°F  
140°F  
145°F  
150°F  
155°F  
Over 5 minutes  
1-1/2 to 2 minutes  
About 30 seconds  
About 10 seconds  
Less than 5 seconds  
Less than 3 seconds  
About 1-1/2 second  
About 1 second  
With kind permission from the Shriners Burn Institute  
The temperature of the water in the heater can be  
set by turning the temperature dial on the  
aquastat. To comply with safety regulations the  
aquastat was set at its lowest setting before water  
heater was shipped from the factory.  
DANGER  
!
There is a hot water scald potential if the  
aquastat is set too high. When this water  
heater is supplying general purpose hot water  
requirements for use by individuals, a  
thermostatically controlled mixing valve for  
reducing point-of-use water temperature is  
recommended to reduce the risk of scald  
injury. Contact a licensed plumber or local  
plumbing authority for further information.  
COMBOMAXMC Electric boiler Set-up, use and care guide (revised January 2006), Page 14.  
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THERMO 2000 inc.  
COMBOMAX  
Réducteur de pression/  
Reducing valve  
Figure 2  
Eau chaude domestique/  
Domestic hot water mixed  
Schéma d'installation général/  
General installation  
Valve de mélange thermostatique/  
Thermostatic mixing valve  
Anti retour/  
Back flow preventer  
Simple Zone/  
Single Zone  
Valve de sécurité (T&P)/  
Safety valve (T&P)  
Eau froide domestique/  
Domestic cold water supply  
Pompe/  
Pump  
à ajouter/ to add  
Thermostat  
Tuyauterie chauffage/  
Boiler piping  
Tuyauterie eau domestique/  
Domestic piping  
L1 L2 N  
Manomètre & thermomètre/  
Manometer & thermometer  
Valve anti-gravité/  
Flow check valve  
Valve de sécurité (T&P)  
Safety valve (T&P)  
A
T T  
B
Vase d'expansion/  
Expansion tank  
Valve à bille/  
Ball valve  
Vent d'air/  
Air vent  
AB  
Plinthes à ailettes/  
Finnes-Tube baseboard  
Valve 3 voies/  
3 way-valve  
Tuyauterie eau domestique/  
Domestic water piping  
Tuyauterie eau de chauffage/  
Boiler water piping  
Page 15  
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THERMO 2000 inc.  
COMBOMAX  
Eau chaude domestique/  
Domestic hot water mixed  
Réducteur de pression/  
Reducing valve  
Figure 3  
Schéma d'installation général/  
General installation  
Valve de zonage électrique/  
Electric zone valve  
Système multizones (valves)/  
Multi-zone system using valves  
Valve de mélange thermostatique/  
Thermostatic mixing valve  
Eau froide domestique/  
Domestic cold water supply  
Anti retour/  
Back flow preventer  
Valve de sécurité (T&P)/  
Safety valve (T&P)  
Tuyauterie chauffage/  
Boiler piping  
à ajouter/ to add  
L1 L2 N  
Tuyauterie eau domestique/  
Domestic piping  
Pompe/  
Pump  
Manomètre & thermomètre/  
Manometer & thermometer  
Valve anti-gravité/  
Flow check valve  
Valve de sécurité (T&P)  
Safety valve (T&P)  
Thermostat  
A
T T  
B
Vase d'expansion/  
Expansion tank  
Valve à bille/  
Ball valve  
AB  
Vent d'air/  
Air vent  
Valve 3 voies/  
3 way-valve  
Diagramme électrique/ Wiring diagram  
Raccordement de zone valves/ Wiring for zoned valves system  
Thermostat  
Zone 1  
Thermostat  
Zone 2  
Thermostat  
Zone 3  
Note 1  
Block terminal thermostat/Thermostat terminal block  
COMBOMAX: sur panneau électrique COMBOMAX/  
on COMBOMAX electric pannel  
2
2
2
2
2
2
Zone  
valves  
Zone  
valves  
Zone  
valves  
4
4
4
1
1
1
3
3
3
24 Vac  
Transfo  
Note 1  
T
T
Tuyauterie eau domestique/  
Domestic water piping  
40Va Transfo (3 zones)  
20Va Transfo (2 zones)  
Plinthes à ailettes/  
Finnes-Tube baseboard  
Page 16  
Tuyauterie eau de chauffage/  
Boiler water piping  
120 Vac  
Electrical service  
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THERMO 2000 inc.  
COMBOMAX  
Eau chaude domestique/  
Domestic hot water mixed  
Réducteur de pression/  
Reducing valve  
Figure 4  
Système primaire/secondaire  
Primary/Secondary system  
Valve de zonage électrique/  
Electric zone valve  
Système multizones /  
Multi-zone system  
Valve de mélange thermostatique/  
Thermostatic mixing valve  
Anti retour/  
Back flow preventer  
Tuyauterie chauffage/  
Boiler piping  
Valve de sécurité (T&P)/  
Safety valve (T&P)  
Tuyauterie eau domestique/  
Domestic piping  
Pompe/  
Pump  
à ajouter/ to add  
L1 L2 N  
Manomètre & thermomètre/  
Manometer & thermometer  
Valve anti-gravité/  
Flow check valve  
Valve de sécurité (T&P)  
Safety valve (T&P)  
A
T T  
B
Vase d'expansion/  
Expansion tank  
Valve à bille/  
Ball valve  
AB  
Vent d'air/  
Air vent  
Valve 3 voies/  
3 way-valve  
Tuyauterie eau domestique/  
Domestic water piping  
Tuyauterie eau de chauffage/  
Boiler water piping  
Page 17  
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Diagramme électrique/ Wiring diagram  
COMBOMAX 240V  
Figure 5  
Modèle/Model 6 - 10 KW  
L1  
G
L2  
N
F
R5  
Voir/see note 2  
HL  
C1  
EL1  
EL2  
TH1  
TH2  
R4  
C
C
C1  
C1  
120 V  
24 V  
Légende/ Legend  
TH5  
R1  
TH  
Relais  
Relay  
Aquastat  
R
R2  
R3  
Lampe témoin  
Pilot light  
Élément chauffant/  
Heating element  
Fusible  
Fuse  
R3  
T
R3  
Contacteur de puissance  
Power relay  
C
T
Cablage en usine/  
Factory wiring  
R4  
Chauffage/ Heating  
B
HL  
Haute limite  
Hi-Limit  
Brun/ Brown  
Noir / Black  
Cablage par l'installateur/  
Wiring by others  
AB Valve 3 voies /  
3-way valve  
Circulateur/  
Circulator  
Bleu /  
Blue  
Voir/see note 2  
Thermostat  
R6  
R1  
A
Recirculation  
R2  
Contact sec/  
Note 1: Bloc terminal (24VAC) pour une installation avec le  
controleur bi-énergie Thermo 2000 modèle: "CBE-EM"/  
Terminal block (24 VAC) for aninstallation with Thermo 2000  
dual  
K
K
Dry contact  
Voir/see note 1 R5  
R6  
E2  
energy controler model: "CBE-EM"  
Note 2: Couper le cavalier lorsque vous utilisez le controleur  
bi-énergie Thermo2000 modèle: "CBE-EM"/  
Cut open this jumper when using Thermo 2000 dual energy  
controller model: "CBE-EM"  
V2  
Page 18  
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Diagramme électrique/ Wiring diagram  
COMBOMAX 240V : modèle/ model 15 - 24 KW  
Figure 6  
L1  
G
L2  
N
F
R5  
Voir/see note 2  
HL  
C1  
EL1  
EL2  
EL3  
EL4  
TH1  
TH2  
TH3  
TH4  
R4  
C
C
C1  
C1  
C1  
120 V  
24 V  
TH5  
C1  
R1  
R2  
R3  
R3  
R3  
T
T
Légende/ Legend  
R4  
Chauffage/ Heating  
B
Brun/ Brown  
Noir / Black  
TH  
Relais  
Relay  
Aquastat  
R
AB Valve 3 voies /  
3-way valve  
Bleu /  
Blue  
Voir/see note 2  
Lampe témoin  
Pilot light  
R6  
R1  
A
Élément chauffant/  
Heating element  
Recirculation  
Fusible  
Fuse  
Contacteur de puissance  
Power relay  
R2  
C
Contact sec/  
Dry contact  
Note 1: Bloc terminal (24VAC) pour une installation avec le  
controleur bi-énergie Thermo 2000 modèle: "CBE-EM"/  
Terminal block (24 VAC) for aninstallation with Thermo 2000  
dual  
K
K
Cablage en usine/  
Factory wiring  
HL  
Haute limite  
Hi-Limit  
Voir/see note 1  
Cablage par l'installateur/  
Wiring by others  
R5  
R6  
energy controler model: "CBE-EM"  
E2  
Note 2: Couper le cavalier lorsque vous utilisez le controleur  
bi-énergie Thermo2000 modèle: "CBE-EM"/  
Cut open this jumper when using Thermo 2000 dual energy  
controller model: "CBE-EM"  
Circulateur/  
Circulator  
Thermostat  
V2  
Page 19  
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Figure 7  
L1  
Diagramme électrique/ Wiring diagram  
N
Contrôle Bi-énergy/ Dual control ener gy CBE-EM  
120 Vac  
Transfo  
24 Vac  
Lumièrehaut tarif/  
High tarif light  
H
H
V2  
Relais/ Relay  
COMBOMAX  
V3  
E2  
E2  
E1  
V2  
Sonde extérieur/  
Outdoor sensor  
Bi-energie/ Dual energy  
Electrique/ Electric  
Mazout/ Oil  
SPDT  
Relais/ Relay  
T2  
T
T
Relais chaudière  
mazout/  
Oil boiler Relay  
T1  
Interrupteur DPDT  
Switch ON-OFF-ON  
Electrique/ Electric  
B
Noir/ Black  
V1  
Brun/ Brown  
Bleu/ Blue  
AB  
A
Cablage en usine/  
Factory wiring  
Mazout/ Oil  
Cablage par l'installateur/  
Wiring by others  
Valve 3 voies optionnelle/  
Optional 3-way valve  
Interrupteur DPDT  
Switch ON-OFF-ON  
120 Vac  
SPDT  
Relais/ Relay  
Transfo  
Bi-energie/ Dual energy  
Electrique/ Electric  
Mazout/ Oil  
24 Vac  
H H V1 V2 V3 T1 T2 E1 E2  
Lumièrehaut tarif/  
High tarif light  
Chaudière électrique/  
Electric boiler  
BTH/ GTH/ COMBOMAX  
("E2 V2" bornier 24 Vac/  
terminal E2-V2)  
Chaudière mazout  
Oil boiler  
("T T" relais de combustion/  
oil boiler burner)  
Sonde extérieur/  
Outdoor sensor  
Valve 3 voies optionnelle/  
Optional 3-way valve  
Page 20  
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Figure 8  
THERMO 2000 inc.  
COMBOMAX  
Réducteur de pression/  
Reducing valve  
Eau froide domestique/  
Domestic cold water supply  
Eau chaude domestique/  
Domestic hot water mixed  
Schéma d'installation général/  
General installation  
Valve de mélange thermostatique/  
Thermostatic mixing valve  
Valve de sécurité (T&P)/  
Safety valve (T&P)  
Anti retour/  
Bi-énergie avec Valve 3 Voies/  
Dual Energy with 3-way valve  
à ajouter/ to add  
Thermostat  
Back flow preventer  
Pompe/  
Pump  
Tuyauterie chauffage/  
Boiler piping  
L1 L2 N  
Tuyauterie eau domestique/  
Domestic piping  
Manomètre & thermomètre/  
Manometer & thermometer  
Valve anti-gravité/  
Flow check valve  
A
T T  
E2 V2  
Valve de sécurité (T&P)  
Safety valve (T&P)  
B
AB  
Installation Bi-énergie/  
Dual energy installation  
Vase d'expansion/  
Expansion tank  
K K  
Installation d'une voie de contournement  
avec valve électrique (à ajouter)/  
Install by-pass with zone valve (to add)  
Valve à bille/  
Ball valve  
Voir/See Note 1  
Vent d'air/  
Air vent  
B
Diagramme électrique/ Wiring diagram  
Raccordement de zone valves pour voie de contournement Bi-énergie/  
Wiring for zoned valves system for dual energy by-pass  
AB  
K
K
Block terminal K-K  
/K-K terminal block  
sur panneau électrique COMBOMAX/  
on COMBOMAX electric pannel  
A
2
2
Zone  
valves  
4
Zone  
1
valves  
3
24 Vac  
Valve 3 voies NO 2/  
3 way-valve NO 2  
Transfo  
T T  
Tuyauterie eau domestique/  
Domestic water piping  
40Va Transfo (3 zones)  
20Va Transfo (2 zones)  
Tuyauterie eau de chauffage/  
Boiler water piping  
120 Vac  
Electrical service  
Sonde extérieure Bi-énergie/  
Dual Energy outside sensor  
Note 1: Ajuster la température d'eau de chauffage  
du COMBOMAX de 10 à 15 degré F. en dessous  
de la température d'opération de la chaudière au mazout.  
Contrôle Bi-énergie CBE-EM/  
Dual energy control CBE-EM  
Page 21  
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Figure 9  
Diagramme électrique/ Wiring diagram  
Raccordement de zone valves/ Wiring for zoned va lves system  
Thermostat  
Zone 1  
Thermostat  
Zone 2  
Thermostat  
Zone 3  
Note 1  
Block terminal thermostat  
/Thermostat terminal block  
sur panneau électrique COMBOMAX/  
on COMBOMAX electric pannel  
2
2
2
2
2
2
Zone  
valves  
Zone  
valves  
Zone  
valves  
4
4
4
1
1
1
3
3
3
24 Vac  
Transfo  
Note 1  
T
T
40Va Transfo (3 zones)  
20Va Transfo (2 zones)  
Diagramme électrique/ Wiring diagram  
Raccordement de multiples circulateurs/ Wiring for m ultiple circulators  
120 Vac  
Electrical service  
Thermostat  
Zone 1  
Thermostat  
Zone 2  
T
T
T
T
Relais/Relay  
RA845A  
Relais/Relay  
RA845A  
4
3
6
5
4
3
6
5
2
1
2
1
Circulateur/  
circulator  
Zone 1  
Circulateur/  
circulator  
Zone 2  
L1 L2  
120Vac  
electrical service  
Diagramme électrique/ Wiring diagram  
Raccordement de zone valves pour voie de contournement Bi-énergie/  
Wiring for zoned valves system for dual e nergy by-pass  
K
K
Block terminal K-K  
/K-K terminal block  
sur panneau électrique COMBOMAX/  
on COMBOMAX electric pannel  
2
2
Zone  
valves  
4
Zone  
1
3
valves  
24 Vac  
Transfo  
40Va Transfo (3 zones)  
20Va Transfo (2 zones)  
120 Vac  
Electrical service  
Page 22  
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Aquastat  
Aquastat  
Aquastat  
Aquastat  
Aquastat  
Figure 10  
Élément no. 3/  
Element no. 3  
(Sugg: 170F)  
Priorité DHW/  
DHW priority  
(Sugg: 160F)  
Élément no. 4/  
Element no. 4  
(Sugg: 165F)  
Élément no. 2/  
Element no. 2  
(Sugg: 175F)  
Élément no. 1/  
Element no. 1  
(Sugg: 180F)  
Bornier  
valve 3 voies/  
3 way valve  
terminal block  
Bornier/  
Mise à  
Terminal block  
C-C  
la terre/  
(Pompe/ Pump)  
Grund  
Relais  
3 way  
Valve  
Relay  
Valve  
3 voies  
Dry Contact  
K - K  
Relay  
Relais  
Contact  
sec K - K  
Transformateur  
contrôle/  
Relais  
Priorité  
DHW  
DHW  
Priority  
Relay  
Transformer  
Control  
Pump  
Relay  
Relais  
Pompe  
Fusible  
Relais BE  
Éléments  
Element  
Dual Energy  
Relay  
contrôle/  
Control  
Fuse  
Relais BE  
Valve  
3 Voies  
3 way valve  
Dual Energy  
Relay  
Bornier de  
raccordement/  
Contacteur  
principal/  
THERMO 2000 inc.  
Main terminal  
Block  
Main  
Contactor  
Panneau de contrôlel/  
Control pannel  
Bornier/ Terminal block  
K-K (contact sec/ Dry contact)  
E2-V2 (Bi-énergie/ Dual Energy)  
T-T (Thermostat)  
COMBOMAX 240V  
Page 23  
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COMBOMAX TM LIMITED WARRANTY  
B) Defects or malfunctions resulting from installation, maintenance, or repair that  
are not done in accordance with regulations in force; or  
C) Defects or malfunctions resulting from improper installation, maintenance or  
repair done carelessly or resulting from consumer damage (improper  
maintenance, misuse, abuse, accident or alteration); or  
D) Installation in which a relief valve (pressure) is not installed or if it is not  
functioning properly, or when it is not connected to a drain to avoid damage to  
the property; or  
E) Installation in which liquid circulating in the tank does not remain in closed  
circuit or installation in which piping is leaking; or  
F) A polybutylene pipe or radiant panel installation without an oxygen absorption  
barrier is used; or  
Warranty Coverage for Residential Installation.  
Thermo 2000 Inc. hereby warrants to the original residential purchaser that the  
COMBOMAX tank and exchanger (coil assembly) installed in a residential setting  
shall be free of leaks during normal use and service for a period of fifteen (15) years  
from the date of purchase as long as the original residential purchaser owns the  
home in which the unit was originally installed, the ten (10) years in full and years  
eleven (11) through fifteen (15) prorated 20% each year at suggested retail price.  
Residential setting shall mean usage in a single-family dwelling in which the  
consumer resides on a permanent basis. Also, residential setting shall mean use in  
multiple family dwellings in which one (1) COMBOMAX tank and exchanger is to be  
use in only one (1) dwelling. In the event that a leak should develop and occur  
within this limited warranty period due to defective material or workmanship, such  
leak having been verified by an authorized company representative, Thermo 2000  
inc. will repair or replace at our sole option the failed unit with the nearest  
comparable model at the time of replacement.  
G) Installation where the acidity of water is not within the normal Environmental  
Protection Agency (EPA) (between pH 6.5 – 8.5) guidelines or the domestic  
water contains abnormal levels of particulate matter or water exceeding 10.5  
gpg; or  
H) Your home contains any type of water softener system and the unit is not  
installed and maintained in accordance with the manufacturer specifications;  
or  
The original residential purchaser is responsible for all costs associated with the  
removal and reinstallation, shipping and handling to and from manufacturing plant.  
The replacement unit will be warranted for the remaining portion of the original  
Warranty.  
I)  
When installed with a low pressure steam boiler, if sludge is allowed to  
accumulate in the COMBOMAX tank and boiler water acidity is lower than pH  
6.5 or higher than pH 8.5; or  
Warranty Coverage for Commercial Installation.  
J)  
The COMBOMAX unit is being subject to non authorized modifications; or  
K) Defects or malfunction resulting of storing or handling done elsewhere than  
Thermo 2000’s manufacturing plant; or  
Thermo 2000 Inc. hereby warrants to the original residential purchaser that the  
COMBOMAX tank and exchanger (coil assembly) installed in a residential setting  
shall be free of leaks during normal use and service for a period of fifteen (15) years  
from the date of purchase as long as the original residential purchaser owns the  
home in which the unit was originally installed, the ten (10) years in full and years  
eleven (11) through fifteen (15) prorated 20% each year at suggested retail price.  
Commercial setting shall mean use in other than residential setting stated above in  
the residential setting definition. In the event that a leak should develop and occur  
within this limited warranty period due to defective material or workmanship, such  
leak having been verified by an authorized company representative, Thermo 2000  
inc. will repair or replace at our sole option the failed unit with the nearest  
comparable model at the time of replacement.  
L)  
Units on which the serial number is removed or obliterated.  
Limitations.  
Thermo 2000 shall not be responsible for any damage, loss, and inconvenience of any  
nature whatsoever, directly or indirectly, relating to the breakdown or malfunction of the  
unit. This warranty limits its beneficiary’s rights. Nevertheless, the beneficiary may have  
other rights, which vary from state to state.  
This warranty replaces any other expressed or implicit warranty and constitutes the sole  
obligation of Thermo 2000 towards the consumer. The warranty does not cover cost of  
removal, reinstallation or shipping to repair or replace the unit, nor administration fees  
incurred by the original consumer purchaser.  
The original purchaser is responsible for all costs associated with the removal and  
reinstallation, shipping and handling to and from Manufacturer. The replacement  
unit will be warranted for the remaining portion of the original Warranty.  
Thermo 2000 reserves its rights to make changes in the details of design, construction, or  
material, as shall in its judgment constitute an improvement of former practices.  
Limited one year warranty on all COMBOMAX  
components & parts  
All other COMBOMAX components & parts are warranted for a period of one (1)  
year against defects due to defective material or workmanship. The original  
purchaser is responsible for all costs associated with the removal and reinstallation,  
shipping and handling to and from Manufacturer. The components, repaired or  
replaced are warranted for the residual period of the initial warranty on the unit.  
This warranty is valid only for installations made within the territorial limits of Canada and  
the United States.  
In order to receive the benefit of this warranty, the original consumer purchaser  
must fill in and return the attached registration card within thirty (30) days of date of  
purchase.  
Warranty service procedure  
Only authorized COMBOMAX dealers are permitted to perform warranty obligations. The  
owner or its contractor must provide Thermo 2000’s head office or authorized depot with  
defect unit together with the following information: COMBOMAX model and serial number,  
copy of the original sales receipt and owner’s identification certificate.  
Exclusions.  
This warranty is void and shall not apply if:  
A) Defects or malfunctions resulting from installation, repair, maintenance  
and/or usage that are not done in conformity with the manufacturer’s  
installation manual; or  
THERMO 2OOO INC.  
500, 9ième Avenue, C.P. 639, RICHMOND (QUÉBEC) JOB 2HO  
TÉL.: (819) 826-5613 FAX: (819) 826-6370  
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