Maintenance Manual
TM
Extensa 51x Series
Notebook Computers
9811755-0001
April 1996
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Con t en t s
1.1 . . . . In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 . . . . Produ ct Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.3 . . . . In tern ation al Produ ct Version s . . . . . . . . . . . . . . . . . 1-2
1.4 . . . . Produ ct Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.4.1 . . . Extern al Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.4.2 . . . Tou ch pad Poin tin g Device . . . . . . . . . . . . . . . . . . 1-6
1.4.3 . . . Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.4.4 . . . Stan dard Power Featu res . . . . . . . . . . . . . . . . . . . 1-9
1.4.5 . . . Preloaded Software. . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.5 . . . . Stan dard Test Featu res . . . . . . . . . . . . . . . . . . . . . . 1-10
1.6 . . . . Notebook Assem blies an d Su bassem blies . . . . . . . . . 1-10
2.1 . . . . In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.3 . . . . In stallin g Notebook Option s . . . . . . . . . . . . . . . . . . 2-1
Con ten ts
iii
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2.5.5 . . . In stallin g Extern al Microph on e . . . . . . . . . . . . . . 2-10
2.5.7 . . . In stallin g Extern al Au dio Ou tpu t Devices . . . . . . . 2-10
2.7 . . . . In itial System Ch eckou t . . . . . . . . . . . . . . . . . . . . . . 2-11
2.8 . . . . Con figu rin g th e System . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.9 . . . . Makin g Backu ps of System Software . . . . . . . . . . . . . 2-11
2.10 . . . Loadin g Application Software . . . . . . . . . . . . . . . . . . 2-11
3.1 . . . . In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 . . . . Notebook Con trols an d In dicators . . . . . . . . . . . . . . . 3-1
3.2.1 . . . Bu tton Switch es . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2.2 . . . Cover Release Latch . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2.3 . . . Tou ch pad Con trols . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.2.4 . . . Keyboard Mode LEDs . . . . . . . . . . . . . . . . . . . . . . 3-3
3.3.2 . . . In stallin g/ Rem ovin g PCMCIA Option s . . . . . . . . . 3-4
3.3.3 . . . Com pu ter Hot Keys . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.3.4 . . . Respon din g to Low Battery Con dition s . . . . . . . . . 3-5
3.3.6 . . . Rech argin g th e Battery Packs . . . . . . . . . . . . . . . . 3-5
3.3.7 . . . Restorin g Missin g System Files . . . . . . . . . . . . . . 3-6
3.3.8 . . . Rebu ildin g th e System Software . . . . . . . . . . . . . . 3-6
4.1 . . . . In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.2 . . . . Notebook Fu n ction al Description . . . . . . . . . . . . . . . . 4-1
iv Con ten ts
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4.2.4 . . . Hard Disk Su bsystem . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.5 . . . Floppy Diskette Drive Su bsystem . . . . . . . . . . . . . 4-5
4.2.6 . . . PCMCIA Su bsystem . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.2.7 . . . Power Su bsystem . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
5.1 . . . . Gen eral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.2 . . . . Overview of Fau lt Isolation Process . . . . . . . . . . . . . . 5-1
5.3.2 . . . Trou blesh ootin g a Display Problem . . . . . . . . . . . 5-5
5.3.4 . . . PCMCIA Modem Problem s . . . . . . . . . . . . . . . . . . 5-5
6.1 . . . . In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.2 . . . . Preven tive Main ten an ce . . . . . . . . . . . . . . . . . . . . . . 6-1
6.2.2 . . . Protectin g th e Disk Drives . . . . . . . . . . . . . . . . . . 6-2
6.2.4 . . . Restorin g System Software . . . . . . . . . . . . . . . . . . 6-2
6.4 . . . . Notebook Field-Replaceable Parts an d Assem blies . . . 6-3
6.4.1 . . . Display Assem bly . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
. . . . . . . Replacem en t Procedu res . . . . . . . . . . . . . . . . . . . . . 6-7
6.5.5 . . . Rem ovin g/ Replacin g th e Floppy Disk Assem bly . 6-11
6.5.6 . . . Rem ovin g/ Replacin g th e Hard Drive . . . . . . . . . . 6-11
Con ten ts
v
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6.5.8 . . . Rem ovin g an d Replacin g th e Display Assem bly . . 6-13
. . . . . . . or Con trast Board . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.5.11 . . Rem ovin g/ Replacin g th e Sm art Battery Board
. . . . . . . Con trol Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
. . . . . . . Board Assem bly . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
6.5.13 . . Rem ovin g/ Replacin g th e Main Board . . . . . . . . . . 6-15
A
B
Self Test Error Messages
A.1 . . . . In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
B.1 . . . . In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
B.2 . . . . Startin g PC-Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
B.3 . . . . Mou se Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
B.4 . . . . PC-Doctor Men u s . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
B.4.1 . . . On lin e Help (?) . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
B.4.2 . . . Diagn ostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
B.4.4 . . . Hardware In fo Men u . . . . . . . . . . . . . . . . . . . . . . B-4
B.4.5 . . . Utility Men u . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
vi Con ten ts
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Preface
In t rodu ct ion
Th is m an u al provides in stallation , operation an d servicin g data for th e
Exten sa 51x Series Notebook Com pu ters.
In t en ded Au dien ce
Th is m an u al is prim arily in ten ded for u se by qu alified service tech n ician s
bu t con tain s in form ation u sefu l to n on -tech n ical u sers.
Con t en t s
Th is m an u al con tain s six section s an d m u ltiple referen ce appen dices
in clu din g:
•
•
•
•
•
•
Sect ion 1 : Gen eral Descript ion — In trodu ces th e m ain featu res of th e
n otebook fam ily; provides a list of ph ysical an d electrical specification s.
Sect ion 2 : In st allat ion — Describes h ow to u n pack, in stall option s an d
cable u p th e n otebook com pu ter in a desktop en viron m en t.
Sect ion 3 : Operat in g In st ru ct ion s — Describes th e n otebook
operatin g con trols an d in dicators an d m odes of operation .
Sect ion 4 : Th eory of Operat ion — Describes detailed th eory of
operation for Exten sa Series n otebooks.
Sect ion 5 : Trou blesh oot in g — Provides trou blesh ootin g procedu res for
th e Exten sa 51x Series n otebooks.
Sect ion 6 : Field Service — Provides corrective m ain ten an ce
procedu res for th e n otebook com pu ter.
•
•
Appen dix A: Self Test Error Messages
Appen dix B: PC-Doct or Referen ce Dat a
Preface vii
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Ot h er Man u als Abou t t h e Syst em
Th e followin g docu m en ts provide addition al in form ation related to th e
Exten sa 51x Series:
•
Ext en sa Series Not ebook Com pu t er User’s Referen ce Man u al
con tain s referen ce in form ation regardin g th e Exten sa Series Notebook
Com pu ter software in clu din g th e TI cu stom u tilities.
®
•
•
Win dows 9 5 Help (on lin e)
PC-Doct or Help an d Tech n ical Referen ce (on lin e)
Orderin g Part s an d Su pplies
To order a copy of an y TI pu blication or to order option kits, spare parts or
su pplies for you r system , con tact you r TI Reseller or:
Teleph on e Toll-free: 1 -8 0 0 -TI TEXAS
viii Preface
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1
Gen eral Descript ion
1 .1
In t rodu ct ion
Th is m an u al con tain s field an d factory level servicin g in form ation for th e
Texas In stru m en ts Exten sa 51x Series of Notebook Com pu ters (Figu re
1-1). Th is section provides a gen eral overview an d specification s for th e
Exten sa 51x Series Notebook Com pu ters.
Figu re1 -1 Ext en sa 5 1 x Series Not ebook Com pu t er
1 .2
Produ ct Models
Th e two in itial offerin gs in th e 51x Series are differen tiated by th e software
®
in stalled on th e system at th e factory. Th e Model 510 con tain s Win dows 95
an d th e Model 515 in clu des Win dows 95 an d a variety of application s as
su m m arized in Table 1-1. Each m odel m ay con tain eith er th e 540 m illion
byte h ard disk drive (-00xx part n u m ber su ffix) or 810 m illion byte h ard
drive (-01xx part n u m ber su ffix).
Gen eral Description 1 -1
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Table 1 -1 Ext en sa 5 1 x Series Not ebook Com pu t ers
Model 5 1 0
Model 5 1 5
Win dows 95 Plu s Microsoft
Works, Qu icken SE, Lotu s
Organ izer, an d Microsoft
En tertain m en t Pack
•
•
U.S. Version
Windows 95 or Windows
for Workgrou ps
Non U.S. Versions
Windows 95
1 .3
In t er n at ion al Produ ct Version s
Th e Exten sa 51x Series Notebooks are available in on e of 15 dom estic an d
in tern ation al con figu ration s as listed in Table 1-2.
Table 1 -2 Not ebook Dom est ic/ In t ern at ion al Con figu rat ion s
Con figu rat ion
P/ N Su ffix
Con figu rat ion
P/ N Su ffix
Dom estic
UK
-0001
-0002
-0003
-0004
-0005
-0006
-0007
-0008
-0009
Swedish
-0010
-0011
-0012
-0013
-0014
-0015
-0016
-0017
-0018
-0019
Swiss/ Fren ch
Dan ish
Germ an
Fren ch
Norwegian
Fin ish
Span ish
Swiss/ Germ an
Italian
Belgiu m
Au strian
Portu gu ese
Western Eu ropean
Asia Pacific
Latin Am erican
Ch in ese
1 .4 Produ ct Overview
All m em bers of th e Exten sa 51x Series are h igh perform an ce n otebooks
powered by th e 100 MHz Pen tiu m processor an d Win dows 95 Operatin g
System software. As a stan dard featu re, all m em bers of th e Exten sa 51x
fam ily also con tain th e followin g featu res:
•
•
•
8 MB of EDO RAM m em ory (u ser-expan dable to 40 MB)
128 bytes of battery-backed u p CMOS RAM
1 MB of video RAM
1 -2 Gen eral Description
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•
•
540 or 810 Million Byte Hard Drive (u ser replaceable)
Su pport for two PCMCIA Type I or II option s or on e Type III PCMCIA
option card
•
•
Ergon om ic keyboard with palm rest (2.7 m m travel); bu ilt-in tou ch pad
poin tin g device
Most stan dard extern al device in terfaces in clu din g serial, parallel,
®
PS/ 2 , an d extern al VGA .
•
•
•
3.5-in ch , 1.44 MB Floppy Drive
10.4 in ch Du al Scan Color LCD
AC Adapter with au tosen sin g (100 VAC to 240 VAC, 50 to 60 Hz); 34
Watts of DC ou tpu t power
•
10.8 Volt, 2400 m AH capacity, Nickel-Metal Hydride (NiMH); Stan dard
Du racell DR35 battery pack
•
•
Bu ilt-in m on au ral speaker with ESS1688 sou n d solu tion
Th ree au dio jacks: Lin e-In , Lin e-Ou t, an d Microph on e-In .
Gen eral Description 1 -3
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Cover Release
Button
Five Status
LEDs
Primary Battery Pack
(Accessible from Right Side)
Standby/Suspend
Button
Speaker
Setup
Button
Touchpad
Pointing Device
Power On/Off
Button
Touchpad
Select Buttons
Type I /11 or III
PCMCIA Slot
Hard Drive
(Accessible from Underneath)
Hard Drive
Cover
HDD Release
Latches
Audio Line/Mic
Jacks
Primary Battery
Cover
VGA, Serial
and Parallel
Connector
Door
PS/2
Connector
Power In
Connector
Floppy Drive
Assembly
Figu re 1 -2 Ext en sa 5 1 x Series Feat u res
1 -4 Gen eral Description
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1 .4 .1
Ext ern al Port s
As sh own in Figu re 1-3, th e n otebook com pu ter con tain s th e followin g
extern al ports:
•
9-Pin Serial Port for attach in g an y RS-232 type serial device to th e
Notebook
•
•
•
•
•
25-Pin Parallel Port for attach in g bidirection al parallel devices
Au dio Lin e-In , Lin e-Ou t, an d Microph on e-In
15-Pin Extern al VGA Mon itor Port for attach in g an extern al m on itor
6-Pin PS/ 2 Port to attach an extern al Keyboard or Mou se
AC Adapter Con n ector for attach in g th e AC Adapter to th e n otebook
Audio Line
Output
External
Microphone
Input
Audio Line
Input
Parallel
Port
Serial
Port
AC Adapter
Connector
External VGA
Port
External PS/2
Port (Mouse/Keyboard
Port)
Figu re 1 -3 Not ebook Ext ern al Port s
Gen eral Description 1 -5
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1 .4 .2
Tou ch pad Poin t in g Device
All m em bers of th e Exten sa fam ily featu re a bu ilt-in tou ch pad poin tin g
device located n ear th e cen ter of th e keyboard palm rest. With ligh t pressu re,
th e cu rsor can qu ickly be position ed to th e desired poin t; a qu ick dou ble tap
on th e tou ch pad an d you h ave selected an object. Two select bu tton s
(switch es) are located alon g th e fron t edge of th e n otebook
.
Touchpad
Pointing Device
Select Buttons
Figu re1 -4 Ext en sa Tou ch pad
1 .4 .3
Keyboard
Th e Exten sa Series Keyboard is an IBM en h an ced-type keyboard with th e
stan dard ch aracter an d fu n ction keys plu s 12 program m able fu n ction keys
(F1 th rou gh F12).
Usin g th e Special Fu n ction (Fn ) key wh ich assign s m u ltiple fu n ction s to
keys, th e keyboard can em u late th e IBM 101/ 102 keyboards.
Th e keyboard featu res a special keyboard in terface ch ip th at can detect
m u ltiple levels of key in pu t (good sim u lation of N-key rollover for u p to 10
keys).
Som e of th e m ajor featu res of th e keyboard in clu de:
•
In tegrated n u m eric keypad
1 -6 Gen eral Description
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•
"In verted T" Cu rsor Con trol Key layou t
Th e n otebook keyboard is available in th e followin g version s:
•
•
U.S. En glish Keyboard, TI Part No. 9811398-0001- Th is version (also
kn own as th e dom estic version ) is gen erally u sed in th e Un ited States
an d Can ada.
In tern ation al version s in clu de:
•
•
•
•
•
•
•
•
•
•
•
•
Un ited Kin gdom Keyboard, TI Part No. 9811398 -0002
Germ an Keyboard, TI Part No. 9811398 -0003
Fren ch Keyboard, TI Part No. 9811398 -0004
Span ish Keyboard, TI Part No. 9811398 -0005
Swiss Keyboard, TI Part No. 9811398 -0006
Italian Keyboard, TI Part No. 9811398 -0007
Portu gu ese Keyboard, TI Part No. 9811398 -0009
Swedish Keyboard, TI Part No. 9811398 -0010
Den m ark Keyboard, TI Part No. 9811398 -0012
Norwegian Keyboard; TI Part No. 9811398 -0013
Belgiu m Keyboard, TI Part No. 9811398 -0014
Fin ish Keyboard, TI Part No. 9811398 -0015
Not e: Th e Extens a Series Notebook Computer User’s Reference Ma nua l con -
tain s description s of keyboard special fu n ction keys. A six-pin Min i-DIN con -
n ector can attach to eith er an extern al PS/ 2 keyboard (or 101 Keyboard via
an adapter), PS/ 2 Mou se, or th e option al PS/ 2 Nu m eric Keypad.
n
Gen eral Description 1 -7
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F 1 1
Pause
F12
Break
Esc
F1
F 2
F6
F7
F8
F9
F10
Pg
D
n
F 3
F 4
F 5
Delete
PgDn
Insert
NumLock
PrtSc
SysRq
ScrLock
@
2
%
5
&
7
7
^
8
0
9
6
1
3
4
8
9
{
[
}
]
E
I
W
R
O
Q
P
T
U
Y
4
5
6
A
Caps
Lock
S
D
F
G
K
H
J
Enter
L
2
3
1
Shift
F n
Shift
X
B
M
Z
C
V
N
0
0
E
n d
H o m
e
Alt
Ctrl
Figu re1 -5 Ext en sa Keyboard
1 .4 .3 .1
Con t rols an d In dicat ors
As sh own in Figu re 1-6, Exten sa Series Notebook Com pu ters con tain a set
of th ree bu tton s (switch es) an d five LED displays ju st above th e keyboard
in clu din g:
•
•
Power, Set u p, an d St an dby/ Su spen d Bu t t on s (Swit ch es)
Sleep Mode In dicator. Th is LED ligh ts wh en th e n otebook is in Sleep
Mode.
•
•
Hard Drive Activity In dicator. Th is LED ligh ts wh en th e n otebook is
accessin g th e h ard drive (read or write).
Nu m Lock in dicator. Th is LED ligh ts wh en you press th e Nu m Lk key to
toggle on th e n u m eric keypad lock fu n ction . Wh en th e LED is On , th e
em bedded n u m eric keyboard keys gen erate AT keypad ch aracters an d
fu n ction s wh en pressed in con ju n ction with th e Sh ift key. Wh en th e
in dicator is Off, pressin g th e Fn key with th e appropriate keys provides
cu rsor m ovem en t, pagin g an d oth er fu n ction s in th e n orm al m ode.
•
Caps Lock in dicator. Th is LED in dicates th at th e keyboard is locked in
th e u ppercase m ode. To switch to th e lowercase m ode, press th e Caps
Lock key.
•
•
Scroll Lock in dicator. Th is LED ligh ts to in dicate th at th e keyboard is
locked in th e scroll m ode.
St an dby In dicator. Ligh ts wh en Notebook is in Stan dby m ode.
1 -8 Gen eral Description
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Caps
Lock
Scroll
Lock
Num
Lock
Hard Drive
Activity
Status
LEDs
Sleep
M o d e
Touchpad
Pointing Device
Standby/Suspend
Button
Setup Button
Charging
LED
Power
LED
Touchpad
Select Buttons
Power On/Off
Button
Figu re1 -6 Ext en sa Series Con t rols an d In dicat ors
1 .4 .4
St an dard Power Feat u res
Notebook power for th e Exten sa 51x Series Notebook Com pu ters is provided
by an AC Adapter an d a rech argeable 10.8 V, 2400 m Ah Du racell DR35
n ickel m etal h ydride (NiMH) battery pack th at in stalls in a bay n ear th e
fron t of th e n otebook (righ t side).
All m em bers of th e Exten sa 51x fam ily featu re a powerfu l Power
Man agem en t su bsystem (h ardware an d software) th at provides lon ger
portable operation an d protection of files du rin g low battery con dition s.
1 .4 .5
Preloaded Soft ware
All m em bers of th e Exten sa 51x Notebook fam ily are preloaded with th e
Win dows 95 Operatin g System . In addition , th e Exten sa Model 515 is
sh ipped from th e factory with th e followin g software application packages
in stalled on th e h ard drive:
Gen eral Description 1 -9
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•
•
•
•
Microsoft Works
Qu icken SE
Lotu s Organ izer
Microsoft En tertain m en t Pack No. 4
1 .4 .6
Not ebook Expan sion Capabilit ies
Expan sion capabilities bu ilt in to th e Exten sa n otebook series in clu de:
•
•
•
User in stallable expan sion RAM m em ory (to a m axim u m of 40 MB);
n otebook accepts eith er fastpage m ode or EDO RAM m odu les.
A Cable-Con n ect PS/ 2 Nu m eric Keypad option , TI Part No.
2581381-0001, can be attach ed to th e extern al PS/ 2 Port.
A parallel device can be attach ed to th e n otebook’s extern al 25-pin
parallel port (EPP/ ECP com patible).
•
•
•
•
Serial RS-232 Port for attach in g an y serial device
Extern al VGA Port for drivin g an extern al color m on itor
Th ird Party Extern al PS/ 2 keyboard (or extern al m ou se)
Th ree au dio jacks (lin e-in / ou t an d m icroph on e in )
1 .5
St an dard Test Feat u res
Th e Exten sa Series Notebook Com pu ters u se m odu lar design an d bu ilt-in
test featu res to redu ce th e m ean tim e to repair. A power on self test
au tom atically verifies th e operation al state of th e prim ary circu its an d a
powerfu l su ite of diagn ostic tests are available to fu rth er test selected parts
of th e system .
1 .6 Not ebook Assem blies an d
Su bassem blies
Th e Exten sa Series Notebooks are m odu lar in design an d can be
disassem bled for m ain ten an ce pu rposes u sin g a stan dard set of flat-bladed,
Ph illips-h ead an d h exagon al screwdrivers. Th e m ajor assem blies th at
com prise a typical n otebook in th e Exten sa fam ily are sh own in Figu re 1-7
an d briefly described in th e followin g paragraph s.
1 -1 0 Gen eral Description
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Memory
Expansion
Sockets
Floppy Drive
Assembly
Charger/Power
Supply Board
Display
Assembly
Speaker
Assembly
LED/Switch
Board
Assembly
Top Case
Assembly
TouchPad
Assembly
Main
Board
Assembly
Battery
Board
Pentium
CPU
Hard Drive Assembly
Hard Drive
Cover
Hard Drive
Outer Cover
Battery End
Cover
Battery
Pack
Floppy Drive
Assembly
Bottom View
Figu re 1 -7 Not ebook Assem blies
1 .6 .1
Cover-Display Assem bly
Th e Cover -Display Assem bly con tain s th e LCD screen an d associated h igh
voltage power su pply an d video circu itry. Th e Cover -Display Assem bly
con tain s several field-replaceable com pon en ts in clu din g:
•
•
•
•
LCD Assem bly
Cable Assem blies
In verter Board
Con trast Board
Gen eral Description 1 -1 1
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Th e Display Assem bly attach es to th e System Base Assem bly th rou gh fou r
top m ou n ted screws.
1 .6 .2
Syst em Base Assem bly
As sh own in Figu re 1-7, th e m ajority of th e n otebook’s field-replaceable
u n its (FRUs) are located in th e system base assem bly. Th ese FRUs in clu de:
•
•
•
•
•
•
•
•
•
•
•
Main Board Assem bly
Hard Disk Drive Assem bly
Up to two Du al In lin e Mem ory Modu les
Floppy Drive Assem bly
Power Su pply Board Assem bly
Battery Board Assem bly
Battery Pack Assem bly
Top Case Assem bly
Tou ch pad Assem bly
Keyboard Assem bly (rem oved in Figu re 1-7 for clarity)
Battery Board Assem bly
1 .7
Ext en sa 5 1 x Series Not ebook
Specificat ion s
Specification s for th e Exten sa 51x Series Notebooks are provided in Table
1-3.
1 -1 2 Gen eral Description
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Table 1 -3 Ext en sa 5 1 x Not ebook Feat u res
Model 5 1 0
Specificat ion s
Model 5 1 5
Mem ory:
St an dard
:
8 MB
8 MB
Maxim u m
Display
40 MB
40 MB
LCD Type:
10.4" Du al Scan Color
Yes
10.4" Du al Scan Color
Yes
Sim u lt an eou s LCD/ Ext .
VGA
Video RAM Size:
1 MB
1 MB
Video Bu s
VLBUS with Graph ics Accelerator
VLBUS with Graph ics
Accelerator
Keyboard/ Poin t Device
Ergon om ic Keyboard
Yes
Yes
Yes
Yes
Bu ilt -In Tou ch pad
St orage
Floppy Drive
:
3.5", 1.44 MB
3.5", 1.44 MB
Hard Drive
In t erfaces
:
540 or 810 Million Byte
540 or 810 Million Byte
Serial (RS-2 3 2 ) Port
Parallel Port
Yes
Yes
Yes
Yes
(EPP/ ECP),
Yes
Ext ern al VGA Port
Yes
Yes
Ext ern al PS/ 2 Port
PCMCIA Su pport
Yes
Yes
Type I/ II/ III
Type I/ II/ III
Soft ware
U.S. Version
Non -U.S. Version s
on ly (In tern ation al Load)
: Du al Load
Win dows 95, plu s
application software
(Refer to Table 1-1)
: Win dows 95
Ph ysical Ch aract erist ics
297 m m (L) x 45.5 m m (H) x 215
m m (W)
297 m m (L) x 45.5 m m (H) x
215 m m (W)
Dim en sion s
Weigh t
:
11.7" (L) x 1.7" (H) x 8.2" (W)
Approx. 5.9 lbs. (2.68 kg)*
11.7" (L) x 1.7" (H) x 8.2" (W)
Approx. 5.9 lbs. (2.68 kg)*
* Weigh t specification s do n ot in clu de AC Adapter
Gen eral Description 1 -1 3
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1 .8 Agen cy Approvals
All Exten sa 51x Series produ cts meet th e followin g stan dards:
•
•
•
•
•
Un derwriter’s Lab (UL) Stan dard 1950 (safety)
Un derwriter’s Lab (UL), CN Listed (C22.2 No. 950) (safety)
EN60950, TUV Rh ein lan d (safety)
FCC CFR 47, Part 15, Su bpart J , FCC Level B (EMI/ RFI )
Can adian Departm en t of Com m u n ication s (DOC) ICES Class B
(EMI/ RFI)
•
•
CISPR-22/ EN55022 Class B (EMI/ RFI)
CE Mark
1 -1 4 Gen eral Description
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2
In st allat ion
2 .1
In t rodu ct ion
Th is section con tain s u n packin g an d preparation for u se in stru ction s for
th e Exten sa 51x Series Notebook Com pu ters.
2 .2
Un pack in g In st ru ct ion s
Th e packagin g diagram for th e n otebook com pu ter is sh own in Figu re 2-1.
Un pack th e com pu ter u sin g th e followin g in stru ction s:
1. Carefu lly cu t th e tape th at seals th e top flap of th e sh ippin g carton .
2. Rem ove th e com pu ter an d th e accessories from th e m ain sh ippin g
carton .
3. Rem ove all protective coverin gs from th e com pu ter.
4 . Rem ove th e h oldin g tape an d open u p th e accessory box; rem ove th e
con ten ts.
Not e: Save th e sh ippin g con tain ers an d packagin g for later reu se.
n
2 .3
In st allin g Not ebook Opt ion s
If you h ave n o option s to in stall at th is tim e, skip to Paragraph 2.3.
Oth erwise, con tin u e with Paragraph 2.3.1.
2 .3 .1
In st allin g Du al In lin e Mem ory Modu le(s)
Not e: If n ot in stallin g RAM Expan sion option at th is tim e, skip to th e n ext
n
c
paragraph .
Ca u tion : Th e Du a l In lin e Mem or y Mod u le con ta in s com p on en ts th a t a r e
sen sitive to sta tic electr icity. Wh en h a n d lin g th e m od u le a n d th e in ter -
n a l p a r ts of th e com p u ter, p r otect a ga in st sta tic electr icity by u sin g
w r ist or a n k le gr ou n d in g str a p s a n d gr ou n d ed w or k in g m a ts. Wh en m ov-
in g or stor in g item s, u se th e a n ti-sta tic ba gs su p p lied w ith th e item s.
1. En su re th at th e n otebook is powered off an d th at th e AC Adapter an d
in tern al battery pack is rem oved from th e n otebook.
2. Rem ove th e DIMM m odu le(s) from its sh ippin g con tain er.
In stallation 2 -1
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3. Release th e Keyboard by pu llin g th e keyboard release tabs forward
(tabs are located u n dern eath th e Ctrl an d righ t arrow keys).
4. Disen gage th e Keyboard u sin g a straigh t blade screwdriver an d gen tly
liftin g u p alon g th e fron t edge of th e keyboard.
5. Usin g th e back edge of th e keyboard as a h in ge, lift th e fron t edge of
th e keyboard u p an d lay it again st th e display.
6 . In sert th e edge of th e DIMM Board in to th e lower con n ector (refer to
Figu re 2-1). Use a rockin g m otion to fu lly in sert th e m odu le. Pu sh
down ward on each side of th e DIMM m odu le u n til it sn aps in place.
7. Repeat th e procedu re in Step 6 (u pper con n ector) to in stall th e secon d
DIMM m odu le.
8. Replace th e keyboard assem bly an d an y oth er com pon en ts rem oved in
Step 1.
Th is com pletes th e expan sion m em ory m odu le in stallation procedu re.
1
Slide Keyboard Release
Tabs toward front of
notebook.
Using a small
flat blade screwdriver,
gently pry keyboard up
along the front edge.
2
Tilt the keyboard back
against the display
Insert the SIMM modules
into the two Main Board
memory connectors
Figu re 2 -1 In st allin g Addit ion al Mem ory
2 -2 In stallation
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2 .3 .2
In st allin g PCMCIA Opt ion s
Th e Notebook h as provision s for two Type I/ Type II or on e Type III PCMCIA
option card. Use th e followin g procedu re to in stall a PCMCIA option :
1. Review th e in stallation in stru ction s su pplied with th e PCMCIA option
card(s).
2. Open th e PCMCIA com partm en t cover on th e left side of th e n otebook.
3. To in sert a PCMCIA card, align th e card with th e socket an d slide th e
card in to th e socket u n til it locks in to place.
4. To eject a PCMCIA card, first en su re th at th e n otebook is n ot accessin g
th e m em ory card or device. Un der Win dows 95, go to th e Con trol
Pan el, PC Card, an d direct th e card to stop before rem ovin g card.
PCMCIA
Connector
Door
Figu re 2 -2 In st allin g PCMCIA Opt ion s
In stallation 2 -3
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2 .3 .3
In st allin g t h e Opt ion al Nu m eric Keypad
An option al n u m eric keyboard can be attach ed to th e n otebook via th e
n otebook PS/ 2 con n ector as sh own in Figu re 2-3.
External PS/2
Port (Mouse/Keyboard
Port)
External Numeric Keypad
Option
Figu re 2 -3 In st allin g t h e Nu m eric Keypad opt ion
2 .4 In st allin g t h e Bat t ery Pack (s)
Th e stan dard con figu ration of th e Exten sa Notebook is equ ipped with a
sin gle battery pack th at is in serted from th e fron t righ t side of th e com pu ter.
To rem ove or replace th e battery pack, follow th e steps below.
1. Power off th e n otebook, bein g su re to save you r data first.
2. Locate th e battery door (righ t side of n otebook n ear th e fron t). Press
th e battery door in ward an d slide th e door toward th e fron t of th e
n otebook; rem ove th e battery door.
3. In sert a n ew or rech arged battery pack in to th e battery com partm en t
bay. Make su re th at th e con tacts are facin g u p an d to th e rear of th e
com partm en t. Ch eck th e label (facin g u p wh en in serted) in dicatin g
th e positive an d n egative poles of th e battery.
2 -4 In stallation
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Ca u tion : Th er e is d a n ger of exp losion if th e ba tter y is in cor r ectly r e-
p la ced . Rep la ce th e ba tter y on ly w ith th e sa m e or a n equ iva len t typ e
r ecom m en d ed by th e m a n u fa ctu r er. Disca r d u sed ba tter ies a ccor d in g to
th e m a n u fa ctu r er ’s in str u ction s.
c
2 .5
In st allin g Ext er n al Devices
Most extern al devices con n ect to th e Notebook via th e con n ectors on th e
rear of th e n otebook (refer to Figu re 2-4 for port assign m en ts).
Audio Line
Output
External
Microphone
Input
Audio Line
Input
Parallel
Port
Serial
Port
AC Adapter
Connector
External VGA
Port
External PS/2
Port (Mouse/Keyboard
Port)
Figu re 2 -4 Ext en sa Port Assign m en t s
In stallation 2 -5
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2 .5 .1
In st allin g an Ext ern al Keyboard/ Mou se
As sh own in Figu re 2-5, th e n otebook h as provision s for two extern al PS/ 2
com patible devices (keyboard, m ou se, etc.) th at m ay be attach ed to th e
n otebook. Th e pin ou ts for th e 6-pin Min i-DIN con n ectors are also provided
in Figu re 2-6.
Figu re 2 -5 PS/ 2 Port Assign m en t s/ Pin ou t s
To in stall an extern al keyboard or extern al PS/ 2 m ou se on th e n otebook,
u se th e followin g procedu re:
1. En su re th at th e n otebook is powered off.
2. Locate th e extern al PS/ 2 port at th e rear of th e n otebook (refer to
Figu re 2-5).
3. Attach th e PS/ 2 cable from you r m ou se an d/ or keyboard cable to th e
PS/ 2 port.
4. Power on an y oth er periph eral devices you m ay h ave con n ected to th e
n otebook, an d th en power u p th e n otebook.
2 -6 In stallation
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2 .5 .2
In st allin g Ext ern al Parallel Prin t er
Th e Notebook is equ ipped with a bidirection al, ECC/ EPP com patible, 25-pin
parallel prin ter port. Th e con n ector pin ou ts an d con n ector location are
sh own in Figu re 2-6.
If you will be u sin g a parallel in terface, con n ect th e 25-pin m ale con n ector
of you r prin ter cable to th e 25-pin fem ale parallel port on you r n otebook.
Refer to th e m an u al wh ich accom pan ied you r prin ter for in stru ction s on
con figu rin g you r operatin g en viron m en t
Figu re 2 -6 Parallel Port Locat ion / Pin ou t s
In stallation 2 -7
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2 .5 .3
In st allin g Ext ern al Serial Port Device
Th e n otebook con tain s an RS-232 serial port with a m ale DB-9 con n ector as
sh own in Figu re 2-7. Th e serial ports are u sed to in tercon n ect su ch devices
as:
•
•
•
Extern al Modem
Serial Prin ter
An y device th at u ses an RS-232 in terface
To con n ect a prin ter to th e n otebook, en su re th at both th e n otebook an d th e
prin ter are tu rn ed off.
Ca u tion : Never con n ect a p a r a llel d evice to a ser ia l p or t or a ser ia l d e-
vice to a p a r a llel p or t or vid eo p or t; th is m a y ca u se d a m a ge to th e
Notebook a n d /or p er ip h er a l d evice. If you a r e u n cer ta in of w h a t typ e
con n ector th e exter n a l d evice h a s, r efer to th e tech n ica l m a n u a l for th e
exter n a l d evice.
c
SERIAL PORT PINOUTS
PIN
SIGNAL
1
2
3
4
5
6
7
8
9
DCD (CARRIER DETECT)
RXD (RECEIVE DATA)
TXD TRANSMIT DATA)
DTR (DATA TERMINAL READY)
GND (GROUND)
DSR (DATA SET READY)
RTS (REQUEST TO SEND)
CTS (CLEAR TO SEND)
RI (RING INDICATOR)
4
1
2
3
5
7
9
6
8
Figu re 2 -7 Serial Port Locat ion / Pin ou t s
2 -8 In stallation
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2 .5 .4
In st allin g Ext ern al VGA Mon it or
Th e n otebook is capable of drivin g both its in tern al LCD display an d an
extern al VGA m on itor (LCD on ly, sim u ltan eou s, or VGA on ly). Th e extern al
m on itor con n ector pin ou ts an d con n ector location s are sh own in Figu re 2-8.
To in stall an extern al m on itor with th e n otebook, u se th e followin g steps:
1. En su re th at both th e n otebook an d th e extern al m on itor are tu rn ed
off.
2. Locate th e 15-pin fem ale VGA port on th e rear of th e n otebook.
3. Attach th e appropriate en d of th e m on itor cable to th e VGA port on
you r n otebook. If th e m on itor cable con n ectors h ave retain in g screws,
tigh ten th em down .
4. If n ecessary, con n ect th e m on itor power cable to th e m on itor, an d
plu g th e m on itor power cable in to an electrical ou tlet.
5. Power on th e m on itor, as well as an y oth er periph eral devices
con n ected to th e n otebook; th en power u p th e n otebook.
4
5
1
2
3
9
6
10
8
7
15 14 13 12 11
EXTERNAL VGA CONNECTOR PINOUTS
PIN
SIGNAL NAME
DIRECTION
1
2
3
4
OUTPUT
OUTPUT
OUTPUT
RED VIDEO
GREEN VIDEO
BLUE VIDEO
NOT USED
5
GROUND
6
7
8
9
INPUT
INPUT
INPUT
RED RETURN
GREEN RETURN
BLUE RETURN
NOT USED
10
11, 12
13
14
15
GROUND
NOT USED
HORIZONTAL SYNC
VERTICAL SYNC
NOT USED
OUTPUT
OUTPUT
Figu re 2 -8 Ext ern al Mon it or Port Pin ou t s
In stallation 2 -9
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2 .5 .5
In st allin g Ext ern al Microph on e
An extern al m icroph on e can be attach ed to th e n otebook u sin g th e leftm ost
au dio con n ector (wh en viewed from th e rear of th e n otebook). Wh en th e
extern al m icroph on e is in stalled an d th e u n it powered u p, th e in tern al
m icroph on e is disabled.
2 .5 .6
In st allin g Ext ern al Au dio In pu t Devices
Th e m iddle au dio jack on th e rear of th e n otebook allows you to con n ect an
extern al sou n d sou rce (e.g. tape player, radio, etc. ) to th e n otebook.
2 .5 .7
In st allin g Ext ern al Au dio Ou t pu t Devices
Th e righ tm ost au dio jack (wh en viewed from th e rear of th e n otebook)
provides an au dio lin e ou tpu t cable of drivin g extern al h eadph on es,
speakers or an extern al am plifier.
2 .6 In st allin g t h e AC Power Adapt er
Use th e followin g procedu res to con n ect th e AC Adapter to th e system :
Ca u tion : Use on ly th e AC Ad a p ter su p p lied w ith th e com p u ter ; oth er
a d a p ter s ca n d a m a ge th e u n it.
c
1. Rem ove th e AC adapter from th e packagin g. Con n ect th e rou n d coaxial
con n ector su pplied with th e n otebook to th e power receptacle on th e
rear of th e n otebook as sh own in Figu re 2-9.
2. Con n ect th e fem ale side of th e AC Power cord to th e AC Adapter an d
con n ect th e m ale en d to a grou n ded AC ou tlet
AC Adapter
AC Power
(120VAC to 230 VAC,
50 to 60 Hz)
Figu re 2 -9 AC Adapt er In st allat ion
.
2 -1 0 In stallation
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2 .7
In it ial Syst em Ch eck ou t
After you ’ve in stalled all in tern al option s an d extern al cablin g, you ’re ready
for system ch eckou t an d software con figu ration .
To ch eck ou t th e system , set th e power switch on th e n otebook to th e On (I)
position wh ich in itiates th e n otebook self test. Du rin g self test execu tion ,
th e com pu ter ch ecks th e operation of all key h ardware in clu din g m em ory
an d CPU (an d displays copyrigh t an d version n u m ber data du rin g test
execu tion ).
Upon su ccessfu l con clu sion of self test, th e com pu ter au tom atically loads its
operatin g system an d Win dows en viron m en t. If self test fails to com plete
an d an error m essage is displayed, try powerin g down th e com pu ter for a
cou ple of m in u tes an d tu rn in g power back on to repeat self test. If th e error
m essage persists, refer to Section 6 for trou blesh ootin g in form ation .
2 .8
Con figu rin g t h e Syst em
Th e first tim e you power u p th e n otebook, it au tom atically ru n s th e Setu p
Program wh ich prom pts you for cou n try n am e an d prin ter type. You will exit
Win dows an d th e n otebook begin s u n zippin g files an d preparin g th e
software for u se.
2 .9
Mak in g Back u ps of Syst em Soft ware
Th e Notebook is preloaded with Win dows 95 or Win dows for Workgrou ps
operatin g system software. Prior to exten ded u se of th e n otebook, create a
backu p set of diskettes con tain in g th e system software for u se in th e even t
you h ave to rebu ild th e software system ( you can restore you r system u sin g
th e Restore Utility an d a set of backu p diskettes).
2 .1 0 Loadin g Applicat ion Soft ware
For assistan ce in loadin g Application Software, refer to Ch apter 5 in th e
Extensa Series Notebook Computer Us er’s Reference Ma nua l.
In stallation 2 -1 1
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3
Operat in g In st ru ct ion s
3 .1
In t rodu ct ion
Th e first two su bsection s describe th e Exten sa 51x Series Notebook
operatin g con trols an d in dicators. Th e rem ain der of th is section con tain s a
su m m ary of com pu ter operation s related to n otebook m ain ten an ce
in clu din g h ow to restore system software.
Not e: For addition al operatin g in stru ction s, refer to th e Extensa Series
n
Notebook Computer Users Guide.
3 .2
Not ebook Con t rols an d In dicat ors
Th e Exten sa Series Notebooks are equ ipped with th e followin g con trols an d
in dicators:
•
•
•
Grou p of five LEDs ju st above th e keyboard (Sleep Mode, Hard Drive
Activity, Nu m Lock, Caps Lock an d Scroll Lock)
Power, Setu p, an d Stan dby/ Su spen d bu tton s adjacen t to th e statu s
LEDs
Power LED an d Ch arge LED in dicators on th e left rear corn er of th e
n otebook
•
•
Tou ch pad an d two select bu tton s at base of keyboard
Com bin ation key sequ en ces on keyboard to con trol brigh tn ess, con trast
an d volu m e (refer to Paragraph 3.3.3).
Th ese con trols an d in dicators are sh own in Figu re 3-1 an d described in
greater detail in th e followin g paragraph s.
Operatin g In stru ction s 3 -1
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Caps
Lock
Scroll
Lock
Num
Lock
Hard Drive
Activity
Status
LEDs
Sleep
M o d e
Touchpad
Pointing Device
Standby/Suspend
Button
Setup Button
Charging
LED
Power
LED
Touchpad
Select Buttons
Power On/Off
Button
Figu re 3 -1 Ext en sa Series Con t rols an d In dicat ors
3 .2 .1
Bu t t on Swit ch es
Th e n otebook con tain s two bu tton switch es above th e keyboard in clu din g:
•
Power On / Off Switch - Altern ate action , bu tton type switch th at
con trols power to th e u n it. Pressin g th e Power bu tton cau ses power to
be applied to th e n otebook an d power u p self test to be ru n . Th e PWR
LED (left rear corn er of n otebook) glows green an d th e com pu ter th en
loads Win dows 95. Wh en th e Power bu tton is pressed again , th e
Notebook powers down an d all data in RAM m em ory is lost.
•
St an dby/ Su spen d Bu tton Switch - an altern ate action tou ch switch
th at in vokes th e save to disk featu re an d places th e u n it in Stan dby
Mode (if previou sly On ) or On if previou sly in Stan dby Mode.
3 .2 .2
Cover Release Lat ch
Th e Notebook con tain s on e Cover Release latch . To open th e n otebook, slide
th e Release Mech an ism to th e righ t an d lift u p on th e fron t edge of th e
n otebook cover.
3 -2 Operatin g In stru ction s
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3 .2 .3
Tou ch pad Con t rols
Th e Exten sa 51x Series Notebook Com pu ters are equ ipped with a bu ilt-in
m ou se device called "th e Tou ch pad" ph ysically located at th e bottom of th e
keyboard (refer to Figu re 3-1).
Th e cu rsor is position ed by tou ch in g an d draggin g you r fin ger in th e
direction you wan t th e cu rsor to go. Th e select fu n ction s are perform ed
eith er by tappin g th e tou ch pad or by pressin g th e two bu tton s (switch es) at
th e bottom of th e keyboard.
You can ch an ge th e operation of th e pad by ch an gin g valu es in th e m ou se
section of th e Win dows 95 Con trol Pan el. On ce you r cu rsor is in th e proper
place an d you wan t to select, u se th e left bu tton to click or dou ble-click ju st
as you wou ld a m ou se.
3 .2 .4
Keyboard Mode LEDs
Th e Notebook con tain s th ree "keyboard m ode" in dicators ju st above th e
keyboard on th e left side (n otebook cover open ). Th ese LEDs in clu de:
•
•
CAP (Caps Lock ) In dicator - Th is LED in dicates th at th e keyboard is
locked in th e Uppercase m ode. To switch to th e Lowercase m ode, press
th e Caps Lock key on th e keyboard.
NM (NM Lock ) In dicator - Th is LED ligh ts wh en you press th e Fn -F7
(n u m bly) keys to toggle on th e n u m eric keypad lock fu n ction . Wh en th e
LED is On , th e em bedded n u m eric keyboard keys gen erate AT-keypad
ch aracters an d fu n ction s wh en pressed in con ju n ction with th e Fn key.
Wh en th e NM in dicator is Off, pressin g th e Fn key with th e appropriate
keys provides cu rsor m ovem en t, pagin g an d oth er fu n ction s in th e
n orm al m ode. Wh en th e NM in dicator is On , th e em bedded n u m eric
keypad becom es a tem porary n u m eric keypad th at does n ot requ ire you
to press an y oth er key.
•
SCROLL (Scroll Lock ) In dicator - Th is LED ligh ts to in dicate th at th e
keyboard is locked in th e scroll m ode.
3 .3
Operat in g Procedu res
Som e of th e operatin g featu res u sefu l for n otebook m ain ten an ce are
provided in th e followin g paragraph s. For addition al operatin g in stru ction s,
refer to th e Extens a Series Notebook Computer User’s Ma nua l.
3 .3 .1
Floppy Drive Operat in g Procedu res
To avoid dam agin g th e floppy drive drive, an d to protect data, take th e
followin g precau tion s:
•
•
Never tu rn off or reset th e n otebook wh ile th e floppy activity in dicator is
lit.
Keep th e AC adapter at least 6 in ch es away from you r drive.
Operatin g In stru ction s 3 -3
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•
In sert th e floppy in to th e floppy drive slot with th e label side u p an d th e
m etal-sh u tter en d first. Gen tly pu sh th e floppy in to th e floppy drive slot
u n til th e floppy clicks in to place.
•
•
•
To rem ove a floppy, press th e eject bu tton u n til th e floppy pops ou t.
Never force open th e access sh u tter on a floppy.
Always rem ove a floppy from th e floppy drive before tu rn in g off th e
com pu ter.
•
•
•
Never tran sport th e com pu ter with a floppy in th e floppy drive. Doin g so
can dam age th e drive h ead.
If a floppy appears to be dam aged, try to m ake a copy of it, an d
im m ediately discard it.
Keep all floppies, wh en n ot in u se, in a disk storage box to protect th em
from dam age or loss.
3 .3 .2
In st allin g/ Rem ovin g PCMCIA Opt ion s
PCMCIA cards are in serted an d ejected in m u ch th e sam e way as diskettes:
•
•
•
Type I, Type I or Type III PCMCIA option s m ay be in stalled in th e
com partm en t on th e left side of th e n otebook.
To in sert a PCMCIA card, align th e card with th e socket an d slide th e
card in to th e socket u n til it locks in to place.
To eject a PCMCIA card, go to th e Win dows 95 Con trol Pan el, select PC
Card, an d select th e card to stop; th en press th e release bu tton an d
rem ove th e PCMCIA option .
3 .3 .3
Com pu t er Hot Keys
Th e Exten sa Series recogn izes th e followin g h ot key sequ en ces:
•
•
Ct rl-Alt -Del (warm boot )
Ct rl-Alt -Esc (En ter setu p screen ); to u se, power u p n otebook an d press
F8 at "Sta rting Windows 95" m essage. Select Com m an d Prom pt On ly;
th en press Ct rl-Alt -Esc.
•
•
Fn -F2 (in com bin ation with Fn an d left / righ t arrow keys)(Screen
brigh tn ess an d con trast adju stm en ts); Fn -Esc to get ou t of adju stm en t
rou tin e.
Fn -F5 (in com bin ation with Fn an d left / righ t arrow keys)(Au dio
volu m e con trol); Fn -Esc to get ou t of adju stm en t rou tin e; Fn -F1 for h elp.
3 -4 Operatin g In stru ction s
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3 .3 .4
Respon din g t o Low Bat t ery Con dit ion s
Th e com pu ter gen erally will n otify you wh en you are reach in g a low battery
con dition by th e followin g action s:
•
•
Fou r sh ort beeps per m in u te (u n less battery warn in g is disabled)
Th e battery low warn in g is au tom atically disabled wh en th e AC Adapter
is in stalled on th e n otebook, regardless of th e ch arge con dition of th e
battery pack.
•
•
If th e AC adapter is n ot plu gged in with in th ree m in u tes of a detected
battery low con dition , th e n otebook en ters Su spen d m ode (if low battery
su spen d is specified in setu p). Wh en th e n otebook en ters Su spen d
m ode, it issu es on e beep, saves con ten ts of RAM to disk an d powers
down th e u n it.
Th e Notebook retu rn s to th e n orm al operatin g m ode wh en th e power
switch is activated. Th e u n it th en recovers RAM in form ation from th e
h ard drive an d restores th e u n it to its previou s "On " con dition .
3 .3 .5
Min im izin g Power Usage
Th e followin g action s can m in im ize power u sage an d protect you r work
du rin g th e critical m in u tes before you sh u t th e system down or replace on
th e battery packs with a fu lly ch arged pack:
•
•
•
Press Ct rl-St an dby to sh u t off th e alarm (if its en abled)
Save RAM Disk (if u sin g RAM Disk featu re)
Press St an dby/ Su spen d bu tton to pu t th e com pu ter in
Stan dby/ Su spen d m ode wh en ever you are n ot actively u sin g th e
com pu ter. Th is will save all you r work an d rem em ber th e application
an d file you were previou sly u sin g wh en you retu rn to th e On con dition .
•
Power down th e system if you do n ot n eed th e com pu ter
3 .3 .6
Rech argin g t h e Bat t ery Pack s
Th e battery pack m ay also be ch arged in th e n otebook as follows:
1. In stall th e battery pack in you r com pu ter (if n ot already in stalled).
2. Con n ect th e AC Adapter as described in Section 2.
3. To fu lly ch arge th e battery pack, leave it ch argin g in th e Notebook
u n til th e Ch arge LED extin gu ish es (approxim ately 90 m in u tes).
Operatin g In stru ction s 3 -5
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3 .3 .7
Rest orin g Missin g Syst em Files
Wh en you power u p th e Notebook, it au tom atically ch ecks for certain key
files th at m u st be presen t for n orm al system operation . If an y of th ese files
are acciden tally erased as in dicated by error m essage, in sert th e Window s
95 Sta rtup diskette an d reboot th e system . Th is will allow you to boot u p
an d trou blesh oot you r system .
3 .3 .8
Rebu ildin g t h e Syst em Soft ware
In th e even t of a h ard drive replacem en t or system board replacem en t wh ich
resu lted in loss of system software, you m ay n eed to rebu ild th e en tire
system software stru ctu re.
Th e followin g item s are requ ired to rebu ild th e system software:
•
•
Set of backu p diskettes of th e system software or Windows 95 Sta rtup
diskette
Operation al Notebook
In sert th e Windows 95 Sta rtup diskette in th e Notebook floppy drive an d
power u p th e system .
Not e: For addition al operatin g procedu res, refer to th e Extens a Series Note-
n
book Computer User’s Ma nua l.
3 -6 Operatin g In stru ction s
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4
Th eory of Operat ion
4 .1
In t rodu ct ion
Th is section describes th e n otebook th eory of operation .
4 .2
Not ebook Fu n ct ion al Descript ion
Fu n ction ally, th e n otebook com pu ter con sists of th e followin g m ajor
su bsystem s:
•
•
•
•
•
•
•
Processor an d Mem ory Su bsystem
I/ O Su bsystem
Video Su bsystem
Hard Disk Su bsystem
Floppy Disk Su bsystem
PCMCIA Su bsystem
Power Su bsystem
A fu n ction al block diagram of th e Exten sa Notebook is sh own in Figu re 4-1.
4 .2 .1
Processor/ Mem ory Su bsyst em s
Th e Processor fu n ction , h ou sed on th e Main Board, is im plem en ted with a
100 MHz In tel Pen tiu m Processor. Th e processor operates in con ju n ction
with RAM an d ROM Mem ory on th e Mem ory Board an d oth er con trol logic
on th e Main Board to process software in stru ction s (BIOS, Win dows 95, an d
Application s).
Th e m em ory su bsystem , im plem en ted on th e Main Board an d option al Du al
In lin e Mem ory Modu les, provides 8 MB (expan dable to 40 MB) of fast DRAM
m em ory, 128 bytes of CMOS RAM (battery backed u p) an d 256 KB of Flash
ROM for system an d video BIOS storage. Tables 4-1 th rou gh 4-3 con tain th e
Notebook I/ O address m ap, DMA ch an n el assign m en ts an d IRQ in terru pt
level assign m en ts respectively.
Th eory of Operation
4 -1
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PCMCIA Option Slot(s)
PCMCIA Adapter
SD BUS
XD BUS
Drivers/
Receivers
State Machine
& Glue Logic
RS-232
Serial Port
Intel
System
Controller
100 MHz
Pentium
Processor
Internal Floppy Drive
Super I/O
Controller
MAIN BOARD
Memory
Board
SYSTEM &
VGA BIOS
Internal Hard Drive
Parallel Port
Clock Generator
RAM
Expansion
Modules
512KB
Video RAM
Input From
AC Adapter
XD BUS
Video
Power Supply
Section
Controller
C&T 65540
Keyboard/PS2
Mouse Logic
EXTERNAL
VGA MONITOR
Internal
Touchpad
Inverter
Board
Located internal
to the LCD
Assembly
Internal LCD Display
Internal Keyboard
640 X 480
VGA LCD
Figu re 4 -1 Not ebook Fu n ct ion al Block Diagram
4 -2
Th eory of Operation
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4 .2 .2
I/ O Su bsyst em
Th e I/ O su bsystem , im plem en ted with an NS87334 VJ G Su per I/ O
Con troller Ch ip, provides for su ch fu n ction s as in tern al Hard Drive con trol,
floppy drive con trol, an d serial an d parallel ports. Th e Su per I/ O Con troller
in clu des th e followin g featu res:
•
•
•
100 percen t com patible with ISA, EISA, an d Micro-ch an n el arch itectu res
Bu ilt-in Floppy Disk Con troller
Software com patible with th e DP8473, th e 765A an d N82077
•
•
•
•
16-byte FIFO (defau lt disabled)
Bu rst an d Non -bu rst m odes
Perpen dicu lar Recordin g drive su pport
New h igh -perform an ce in tern al digital data separator (n o extern al
filter com pon en ts requ ired)
•
•
Low-power CMOS with en h an ced power -down m ode
Au tom atic m edia-sen se su pport
•
•
Two UARTs
•
•
•
Software com patible with th e PC16550A an d PC16450
MIDI com patible
In frared su pport on UART2 (IRDA -com plian t)
Bidirection al Parallel Port
•
•
En h an ced Parallel Port (EPP) com patible
Exten ded Capabilities Port (ECP) com patible, in clu din g level 2
su pport
•
•
•
Bidirection al u n der eith er software or h ardware con trol
Com patible with ISA, EISA, an d Micro Ch an n el arch itectu res
Ability to m u ltiplex FDC sign als on parallel port pin s for extern al
FDD
•
In clu des protection circu it again st dam age cau sed wh en prin ter is
powered u p, or operated at h igh er voltages
•
In tegral IDE con troller
•
Provides a com plete IDE in terface with DMA con trol (except for
option al bu ffers)
Th eory of Operation
4 -3
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•
•
In tegral address decoder - provides selection of all prim ary an d
secon dary ISA addresses in clu din g COM1-4 an d LPT1-3.
En h an ced Power Man agem en t Fu n ction
•
•
•
•
•
Special con figu ration registers for power down
En h an ced program m able power -down an d wake-u p m odes
Au to power -down an d wake-u p m odes
3 special pin s for power m an agem en t
Typical cu rren t con su m ption du rin g power -down is less th an 10A
4 .2 .3
Video Su bsyst em
Th e video su bsystem , im plem en ted on th e Main Board an d on th e LCD
Display Un it, displays text, graph ics an d drives an extern al VGA port. Th e
video su bsystem is im plem en ted with a Ch ips an d Tech n ology h igh
perform an ce flat pan el/ RT VGA con troller an d su pportin g logic an d video
RAM (1 MB).
Th e m ajor featu res of th e VGA con troller in clu de:
•
•
High ly in tegrated design (flat pan el / CRT VGA con troller, RAMDAC,
clock syn th esizer)
Mu ltiple Bu s Arch itectu re In tegrated In terface
•
•
•
Local Bu s (32-bit CPU Direct an d VL)
PCI Bu s
EISA/ ISA (PC/ AT) 16-bit Bu s
•
•
•
Advan ced fram e bu ffer arch itectu re u ses available display m em ory,
m axim izin g in tegration an d m in im izin g ch ip cou n t
In tegrated program m able lin ear address featu re accelerates GUI
perform an ce
High perform an ce resu ltin g from zero wait state writes (write bu ffer) an d
m in im u m wait state reads (in tern al asyn ch ron ou s FIFO design )
•
•
Su pports pan el resolu tion s u p to 800 x 600
SMARTMAP in telligen t color to gray scale con version en h an ces text
legibility
•
•
Text en h an cem en t featu re im proves wh ite text con trast on flat pan el
displays
Fu lly Com patible with IBM VGA
4 -4
Th eory of Operation
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4 .2 .3 .1
Ext ern al VGA Drive Capabilit y
On th e Exten sa n otebook, th e extern al VGA port is provided by th e port
adaptor fixtu re in th e form of a 15-pin , fem ale, D-type con n ector wh ich can
be u sed to drive an extern al CRT (u p to 1024 x 768 x 256 colors.
4 .2 .4
Hard Disk Su bsyst em
Th e Hard Disk Su bsystem , con trolled by th e IDE in terface com patible
NS87334 VJ G Su per I/ O Con troller on th e Main Board, provides disk
storage for all system software an d u ser files. Th e Exten sa 51x Series
Notebooks are equ ipped with eith er a 540 or 810 m illion byte drive.
Du rin g th e m an u factu rin g process, Texas In stru m en ts form ats th e h ard
disk an d th en loads all su pplied software in clu din g Win dows 95.
Ca u tion : F or m a ttin g th e d isk d r ive er a ses a n y d a ta th a t m a y be stor ed
on th e d isk . Th er efor e, d o n ot a ttem p t a for m a t of th e h a r d d isk u n less
th e com p u ter self test a n d d ia gn ostics con fir m th a t th e d isk h a s n ot
been for m a tted .
c
c
A Hard Drive activity LED is located alon g th e top of th e n otebook. Th is LED
ligh ts du rin g h ard drive read/ write accesses.
Ca u tion : Th e n otebook sh ou ld n ot be m oved w h en th e HDD icon is lit to
p r even t a ccid en ta l d a m a ge to th e h a r d d r ive.
4 .2 .5
Floppy Disk et t e Drive Su bsyst em
Th e Floppy Diskette Drive Su bsystem con sists of a Floppy Con troller an d
th e Floppy Diskette Drive. Th e Floppy Diskette Drive can read/ write
stan dard 3.5-in ch diskettes.
Th eory of Operation
4 -5
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4 .2 .6
PCMCIA Su bsyst em
Th e n otebook is equ ipped with an on -board PCMCIA h ost adapter PCMCIA
Con troller) an d sockets to su pport Type I, Type II or Type III option s. Th e
PCMCIA Con troller h as th e followin g featu res:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Sin gle-ch ip PCMCIA h ost adapters
Direct con n ection to ISA (PC AT) Bu s
Direct con n ection to PCMCIA 2.0 Bu s
PCMCIA 2.0- an d J EIDA 4.1-com plian t
82365SL-com patible register set, ExCA-com patible
Au tom atic Low-power Dyn am ic Mode for lowest power con su m ption
Program m able Su spen d Mode
Five program m able m em ory win dows per socket
Two I/ O win dows per socket
Program m able card access cycle tim in g
8- or 16-bit CPU in terface
8- or 16-bit PCMCIA in terface su pport
ATA disk in terface su pport
Au tom atic flash m em ory tim in g su pport
Easy h ost in terface u sin g ISA I/ O addresses 03E0h , 03E1h
Mixed-voltage (3.3V or 5V) operation
Du al-socket-in terface, 208-pin QFP
4 .2 .7
Power Su bsyst em
Th e Power Su bsystem con sists of th e followin g m ajor parts:
•
•
•
•
Power Man agem en t (h ardware an d software com pon en ts)
AC Adapter
Prim ary Battery Board
Prim ary Battery Pack
4 -6
Th eory of Operation
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4 .2 .7 .1
Power Man agem en t
Th e n otebook is equ ipped with a power m an agem en t fu n ction th at
m in im izes battery u sage for prolon ged battery operation an d au tom atically
rech arges th e batteries wh en th e n otebook is u sed with an AC adapter.
Th e power m an agem en t m odes an d warn in gs in clu de th e followin g:
•
•
•
•
•
LCD stan dby m ode
Hard disk stan dby m ode
System stan dby/ su spen d m ode
Battery-low warn in g
Stan dby/ su spen d u pon battery low
4 .2 .7 .2
AC Adapt er
Th e n otebook u ses an AC adapter with bu ilt in over voltage an d sh ort circu it
protection .
Th e adapter can with stan d a con tin u ou s sh ort-circu it to DC ou tpu t with ou t
dam age to th e n otebook logic com pon en ts. Th e adapter operates in Sh u t-
down m ode sh ortin g Vo trail an d resets to th e n orm al Power m ode after th e
fau lt con dition is rem oved.
4 .2 .7 .3
Prim ary Bat t ery Pack
Th e Exten sa Series Notebooks u se th e Du racell DR35 as th e prim ary battery
pack. Specification s for th e Prim ary Battery Pack are provided in Table 4-4.
Th eory of Operation
4 -7
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Table 4 -4 Prim ary Bat t ery Pack Specificat ion s
Fu n ct ion
Specificat ion s
Battery type
NiMH (Nickel Metal-Hydride)
9 cells per pack (in series)
10.8 V
Cell stru ctu re
Nom in al voltage
Cell en ergy capacity
Typical
Min im u m
2400 m AH
2500 m AH
2330 m AH
Nom in al rated capacity
27 Watt-h ou rs
_
Operatin g Tem peratu re
Disch arge
-20 to 50°C (at 95%RH)
0 to 45°C (at 95%RH)
Ch arge
Ch arge an d disch arge
cycles
500 (m in im u m )
Weigh t
470 gram s
Battery disch arge tim e
3 h ou rs (with APM)
Battery ch arge tim e
4 -8
Th eory of Operation
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5
Trou blesh oot in g Procedu res
5 .1
Gen eral
Th is section provides th e followin g in form ation :
•
•
Overview of th e fau lt isolation process
Gu idelin es for isolatin g com pu ter m alfu n ction s to replaceable
su bassem blies
•
In stru ction s for execu tin g diagn ostics an d in terpretin g error m essages
5 .2
Overview of Fau lt Isolat ion Process
Th e fau lt isolation process (su m m arized in Figu re 5-1) con sists of th e
followin g:
•
Qu ick Ch eck of th e followin g:
•
Notebook power system (in clu din g battery packs an d AC Adapter
con n ection s) - refer to Paragraph 5.4.
•
Switch settin gs (en su re Power switch is On , an d press St an dby
Sh ift
switch to en su re th at Notebook is n ot in Stan dby m ode; press
to en su re th e n otebook is n ot in Au to-Su spen d m ode.
•
•
All extern al cablin g (if an y)
Ch eck LCD Con trast adju stm en t (refer to Section 3)
•
•
Record an d attem pt to resolve an y displayed error m essages/ LED
in dication s (refer to Paragraph 5.3 an d Table 5-1)
Record an d attem pt to resolve an y series of beeps em itted from th e
n otebook in dicatin g test failu re (refer to Table 5-2)
Trou blesh ootin g 5 -1
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START
COMPUTER
TROUBLE
INDICATION
?
NO
YES
WHEN POWER SWITCH
SET TO ON,, NO
INDICATION OF POWER;
SCREEN DARK, STATUS
LED's EXTINGUISHED
DEAD
COMPUTER
SYMPTOMS
?
YES
SEE
PARAGRAPHS
5.3.1 & 5.3.2
NO
SET POWER SWITCH
TO ON. SELFTEST
AUTOMATICALLY RUNS
RUN
SELF TEST
YE S
ERROR
MESSAGE
?
SEE PARAGRAPH
5.3.3
N O
YES
MODEM
PROBLEM
?
SEE PARAGRAPH
5.3.4
NO
RUN
DIAGNOSTICS
YES
DIAGNOSTICS
ERROR MSG
?
See Appendix B
(PC Doctor)
NO
Figu re 5 -1 Trou blesh oot in g Flowch art
5 -2 Trou blesh ootin g
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•
•
Try rebootin g th e system (Ctrl-Alt-Del); restore system from diskettes, if
n ecessary.
If th e com pu ter is capable of ru n n in g th e Setu p program ; ch eck th e
serial an d parallel port con figu ration s, an d oth er featu res th at m ay
affect system operation .
•
•
•
Ru n Diagn ostics to fu rth er isolate problem area (refer to Paragraph
5.3.5).
For in dicated h ardware failu res, cycle power an d repeat self test to
verify th at a h ard failu re h as occu rred.
Rem ove an d replace su spect h ardware (as described in Section 6 of th is
m an u al) an d retest th e system u sin g th e diagn ostic tests as described in
Paragraph 5.3.5.
Th e detailed block diagram , sh own in Figu re 5-2, is u sefu l in perform in g
fau lt an alysis of variou s in tern al su bsystem s. For exam ple, an LCD
h ardware problem can be traced to eith er th e LCD, In verter Board, VR
Board, or Battery Board. Oth er su bsystem problem s can be isolated in a
sim ilar fash ion u sin g th e detailed block diagram as a trou blesh ootin g tool.
5 .3
Trou blesh oot in g Procedu res
Th e bu ilt-in self test program an d th e disk residen t diagn ostics program
(PC-Doctor) are u sefu l tools in com pu ter trou blesh ootin g. However, if th e
com pu ter h as a power, keyboard or display problem , you sh ou ld first solve
th is problem before ru n n in g diagn ostics. If th e com pu ter powers u p an d
displays m essages on th e LCD or em its a series of beeps, skip to Paragraph
5.4.3 for fu rth er in stru ction s.
5 .3 .1
Trou blesh oot in g a Power Su pply Problem
If th e com pu ter does n ot power u p wh en th e Power Switch is set to th e ON
position , you m ost likely h ave a m alfu n ction in th e power su bsystem (loss of
power at th e AC Ou tlet, fau lty AC Adapter, disch arged Battery Packs, or
fau lty Power Su pply Board). With a power problem , all LEDs are
extin gu ish ed, th e LCD screen is blan k, th e system does n ot respon d wh en
th e stan dby switch is pressed several tim es con secu tively an d n o drive
activity can be h eard. Th e com pu ter is u n able to load software an d displays
n o visible sign s of activity.
To fau lt isolate a power problem , ch eck th e followin g:
•
AC Adapter an d Battery - Plu g in th e AC adapter an d dou ble ch eck all
con n ection s on th e Adapter an d com pu ter. En su re th at th e Notebook
Power switch is set to th e On position an d th at th e system is n ot in
Stan dby or sleep m ode.
Trou blesh ootin g 5 -3
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•
Measu re th e voltage at th e AC Ou tlet or plu g in a kn own good applian ce
(EG. a lam p) to verify th at voltage is presen t. If th e voltage is OK, try
replacin g th e AC Adapter
•
•
Ch eck to see th at th e battery pack is in stalled correctly (try u sin g a
rech arged battery pack if battery is disch arged).
If th e AC ou tlet voltage, AC Adapter, an d battery packs test n orm al, bu t
th e com pu ter will n ot power u p, replace th e Power Su pply Board an d/ or
Battery Board as described in Section 6.
PCMCIA Option Slot(s)
PCMCIA Adapter
SD BUS
XD BUS
Drivers/
Receivers
State Machine
& Glue Logic
RS-232
Serial Port
Intel
System
Controller
100 MHz
Pentium
Processor
Internal Floppy Drive
Super I/O
Controller
MAIN BOARD
Memory
Board
SYSTEM &
VGA BIOS
Internal Hard Drive
Parallel Port
Clock Generator
RAM
Expansion
Modules
512KB
Video RAM
Input From
AC Adapter
XD BUS
Video
Power Supply
Section
Controller
C&T 65540
Keyboard/PS2
Mouse Logic
EXTERNAL
VGA MONITOR
Internal
Touchpad
Inverter
Board
Located internal
to the LCD
Assembly
Internal LCD Display
Internal Keyboard
640 X 480
VGA LCD
Figu re5 -2 Trou blesh oot in g Block Diagram
5 -4 Trou blesh ootin g
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5 .3 .2
Trou blesh oot in g a Display Problem
If th e LCD rem ain s blan k wh en you tu rn on th e com pu ter, an d th e statu s
in dicators ligh t, ch eck th e followin g con trols on th e display (refer to Figu re
3-1):
•
LCD Stan dby m ode - If th e LCD backligh t rem ain s off, even with th e
Brigh tn ess an d Con trast Con trols set to th eir h igh est position s (refer to
Section 3), th e LCD m ay be in St an dby Mode. Press th e St an dby or
Power bu tton to resu m e th e system .
•
•
Notebook Set for Extern al Mon itor - u se CMOS Setu p to reset n otebook.
LCD - Replace th e cover-display assem bly as described in Section 6 of
th is m an u al.
•
Low battery - Use a fu lly ch arged battery.
5 .3 .3
Fau lt Isolat ion Usin g Self Test
Wh en th e com pu ter is first powered u p, it au tom atically perform s a self test
of its cen tral h ardware an d m em ory fu n ction s. Du rin g self test (wh ich lasts
for a few secon ds), th e display sh ows copyrigh t an d version n u m ber
in form ation .
Not e: Som e procedu res in th is paragraph requ ire you to u se keystroke se-
qu en ces, su ch as Ct rl-Alt -Del. To execu te a keystroke sequ en ce su ch as
th is, you m u st press all th ree keys sim u ltan eou sly.
n
5 .3 .3 .1
Self Test Error Messages
Upon su ccessfu l com pletion of th e self test, th e com pu ter au tom atically
loads its operatin g system an d oth er bu ilt-in u tilities. If th e self test fails to
com plete su ccessfu lly, th e display sh ows on e of th e error m essages
described in Appen dix A.
5 .3 .4
PCMCIA Modem Problem s
If an option al PCMCIA m odem does n ot work properly, ch eck th e followin g
item s:
•
•
Proper in stallation of an y PCMCIA option s (ch eck Modem settin gs u n der
Con trol Pan el).
Dialin g problem or wron g n u m ber - Try dialin g a n u m ber th at you h ave
previou sly dialed su ccessfu lly.
Trou blesh ootin g 5 -5
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•
•
Fau lty ph on e lin e - Con n ect a teleph on e to th e lin e an d listen for a dial
ton e.
Software program - Ch eck to en su re th at you h ave in stalled th e
software correctly.
5 .3 .5
Fau lt Isolat ion Usin g Diagn ost ics
PC-Doctor, su pplied with th e Exten sa Series Notebooks, is a powerfu l
diagn ostics tool th at can h elp you scan an in tern al RAM system for viru ses,
determ in e th e h ardware con figu ration of a local or rem ote system ,
ben ch m ark its perform an ce, an alyze th e perform an ce of all su bsystem s,
an d perform a su ite of in teractive an d n on -in teractive tests on attach ed
devices. Th e test resu lts are stored in a log wh ich can be prin ted ou t (by
pressin g F2 ) or saved in a disk file (by pressin g F3 ).
Featu res of th e diagn ostic program are accessed th rou gh a series of
pu ll-down m en u s an d basic keyboard keys (cu rsor keys to m ove h igh ligh ted
poin ter, En ter key to select a h igh ligh ted featu re, Esc key to can cel a
fu n ction an d m ove back on e level).
PC-Doctor is typically u ser frien dly bu t if you don ’t u n derstan d a featu re,
con text-sen sitive "h elp" in form ation is available at an y tim e by pressin g th e
F1 fu n ction key; pressin g th e F1 fu n ction key twice accesses th e on lin e
Tech n ical Referen ce Man u al for PC-Doctor.
A powerfu l set of u tilities with in PC-Doctor (th at can be ru n locally or
rem otely) sim plify th e task of determ in in g system con figu ration data,
allocatin g an d u sin g system m em ory, IRQ an d DMA u se, wh at device drivers
are in stalled, wh at COM an d LPT ports are assign ed an d wh at ports are
available, iden tifyin g partition in g data for fixed disk drive(s), determ in in g
th e VGA setu p in form ation , readin g th e software in terru pts/ in terru pt
vectors, etc.
Fu n ction ally, PC-Doctor in clu des th e followin g:
•
Grou p of n in e n on -In teractive diagn ostic tests th at perform a
n on -destru ctive test of th e m ajor h ardware fu n ction s in th e n otebook
(Processor, Mem ory, System board, video section , serial an d parallel
ports (wh en loopback adapters are in stalled), h ard disk an d floppy disk.
•
•
Grou p of seven In teractive tests (requ ire operator in pu t) for testin g th e
keyboard, video section s, sou n d su bsystem , m ou se, joystick, diskette
drive, prin ter su bsystem an d SCSI/ CD-ROM Drive su bsystem s.
Utility th at provides detailed system in form ation su ch as con figu ration
data, allocation an d u se of system m em ory, IRQ an d DMA u se, wh at
device drivers are in stalled, wh at COM an d LPT ports are assign ed an d
wh at ports are available, partition in g data for fixed disk drive(s), VGA
setu p in form ation , software in terru pts an d in terru pt vectors.
5 -6 Trou blesh ootin g
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•
Grou p of special pu rpose u tilities to ru n oth er tests from PC-Doctor,
perform a viru s scan of th e in tern al RAM system , edit con figu ration
files, su rface scan h ard drives, m easu re system perform an ce, open a
DOS prom pt, provides term in al access to devices con n ected to serial
ports, su pports m em ory debu g operation s, en ables rem ote operation s,
perm its deep disch arge of n otebook batteries an d provides an exten sive
test reportin g fu n ction .
Th e PC-Doctor diagn ostic program con tain s a grou p of n in e n on -In teractive
diagn ostics, available from th e Diagn ost ics h eadin g in th e m ain m en u , th at
perm its testin g variou s h ardware section s with ou t operator in pu t. You can
select on e, several, or all tests from th e Diagn ostics m en u . Th ese tests are
n on -destru ctive; th e serial an d parallel port tests requ ire discon n ectin g
extern al devices from you r n otebook an d in stallin g loopback plu gs. Th e
Non -In teractive test categories in clu de:
•
•
•
•
•
•
•
•
•
CPU an d Coprocessor -Processor Tests
Base RAM m em ory test
System Board test
Video Test
COM1 an d LPT1 serial port tests
Parallel Port Test
Fixed Disk test
Diskette Drive tests
Oth er devices (Sou n d card, PCMCIA option s, etc.)
5 .3 .5 .1
In t eract ive Test s
Th e PC-Doctor diagn ostic test in clu des a su ite of seven In teractive tests th at
requ ire operator in pu t du rin g th e cou rse of th e test. Th e In t eract ive Test s
category in clu des:
•
•
•
•
•
Keyboard - tests th e keyboard keys, LEDs an d repeat fu n ction
Video - tests th e LCD an d extern al VGA ch aracter sets, an d colors
Speak er - tests th e volu m e respon se at differen t frequ en cies
Mou se - tests th e m ou se driver, bu tton s an d fu n ction ality
J oyst ick - calibrates th e extern al joystick con n ected to th e system
an d tests th e joystick bu tton s
•
•
Disk et t e Drive - ch ecks diskette drive fu n ction ality
Maxim u m Syst em Load - th orou gh ly exercises th e system to th e
m axim u m exten t possible for perform in g system "bu rn -in " an d test
Trou blesh ootin g 5 -7
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•
•
Prin t er Test - tests th e operation of a con n ected prin ter
SCSI Test - sen ds test codes to attach ed SCSI devices (requ ires u se
of a Dockin g System with SCSI)
•
CD-ROM Test - ch ecks ou t an y attach ed CD-ROM Drive (requ ires
attach m en t of a Dockin g System with CD-ROM capability)
5 .3 .5 .2
Su pport in g On lin e Docu m en t at ion
Th e PC-Doctor Diagn ostic con tain s th e followin g on lin e in form ation sou rces:
•
•
On lin e Tech n ical Man u al - selected at an y tim e by pressin g th e F1 key
twice or by clickin g on th e Qu estion Mark in th e u pper left h an d corn er
of an y PC-Doctor Men u
On -lin e Help syst em th at provides con text sen sitive in form ation from
every PC-Doctor screen - accessed by pressin g th e F1 key on ce (pressin g
F1 twice gets you in to th e on lin e m an u al)
PC-Doctor is stru ctu red as a text-m ode, win dowed u ser in terface with
pu ll-down m en u s. Program operation requ ires th e u se of th e followin g keys:
•
•
•
•
Cu rsor Keys - Move th e h igh ligh ted poin ter
En t er Key - Selects th e h igh ligh ted option
Esc Key - Can cels cu rren t fu n ction an d goes back on e step
F1 Key - Activates th e con text-sen sitive h elp featu re (pressin g F1 twice
in a row calls u p th e on lin e Technica l Reference Ma nua l for PC-Doctor)
Scrollin g win dows, wh ich sh ow th e resu lts of variou s operation s, u se th e
followin g keys:
•
•
•
Page Up/ Page Down - Moves th e screen on e page at a tim e
F2 - Prin ts th e log to PRN
F3 - Saves th e log to a file
You can also u se th e m ou se, or Poin t, to in teract with PC-Doctor. Th e
leftm ost Select key is u sed to ch oose objects (m en u en tries an d action
codes typically en closed in brackets). Th e righ tm ost Select key is equ ivalen t
to th e Esc key wh ich takes you back to you r previou s step.
5 -8 Trou blesh ootin g
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5 .3 .5 .3
Creat in g a Boot able Floppy Disk et t e
Prior to u sin g PC-Doctor, create a bootable floppy diskette u sin g th e
followin g procedu re:
1. Power u p th e u n it; wh en u n it displays m essage, "Startin g Win dows 95",
press F8 . Ch oose Com m an d Prom pt On ly from m en u .
2. Usin g DOS, form at a floppy diskette.
3. From th e A: prom pt, copy th e basic MS-DOS files to th e diskette u sin g
th e followin g com m an d:
Form at A: / F:1 4 4 0 / S
wh ere th e valu e 1440 is th e capacity of th e diskette (1.44 MB in th is
exam ple).
4. Get in to th e PC-Doctor directory
(type CD C:\ PCDR an d press En t er).
5. Copy th e PC-Doctor files to th e bootable diskette u sin g th e followin g
com m an d:
XCOPY C:. A:
After com pletion of th is procedu re, you sh ou ld h ave a bootable diskette
con tain in g PC-Doctor.
5 .3 .5 .4
Ru n n in g PC-Doct or
PC-Doctor is a DOS-residen t program th at can be ru n from eith er h ard disk
or from th e bootable diskette you previou sly created.
1. From th e C:\ prom pt, ch an ge directory (type CD C:\ PCDR) an d press
En t er.
2. From th e C:\ prom pt, type PCDR an d press En t er.
3. Th e Diagn ostics Program loads in to system m em ory, an d th e LCD
displays th e Diagn ostics Header.
Not e: Th ere are a n u m ber of com m an d-lin e switch es th at can be en tered
wh en startin g u p PC-Doctor to en able au tom atic viru s scan n in g, en able
loopback testin g of serial/ parallel ports, work from th e rem ote m en u if per-
form in g rem ote operation s, etc. To get a listin g of th e available com m an d-
lin e switch es, startu p PC-Doctor with th e followin g com m an d: PCDR / ? an d
press En t er.
n
Trou blesh ootin g 5 -9
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Not e: If PC-Doctor detects a viru s, it will stop with an error m essage. You
m u st th en u se on e of th e stan dard viru s detection an d rem oval program s to
rem ove th e viru s.
n
n
5 .3 .5 .5
Qu it t in g PC-Doct or
To exit PC-Doctor, select th e Qu it pu ll down m en u an d th en select th e Qu it
t o DOS option .
Not e: For addition al in form ation , press F1 twice to access th e on lin e Refer-
en ce m an u al for PC-Doctor.
5 -1 0 Trou blesh ootin g
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6
Field Service
6 .1
In t rodu ct ion
Th is section con tain s preven tive an d corrective m ain ten an ce procedu res for
th e Exten sa 51x Series Notebook Com pu ters. Th e first part of th e section
describes th e com pu ter clean in g procedu res an d preferred h an dlin g
procedu res for sen sitive com pon en ts (e.g. disk drives, batteries).
Th e secon d part of th e section iden tifies all field-replaceable parts; th e
rem ain der of th e section con tain s rem oval an d replacem en t procedu res for
th e field-replaceable parts.
6 .2
Preven t ive Main t en an ce
Preven tive m ain ten an ce is lim ited to clean in g th e plastic case, th e in terior of
th e n otebook in clu din g th e keyboard, tou ch pad an d th e LCD screen .
6 .2 .1
Clean in g t h e Com pu t er
Wh en it is n ecessary to clean th e plastic case an d keyboard, u se a soft,
lin t-free cloth , sligh tly dam pen ed with a m ild detergen t solu tion or u se th e
con ten ts of an y com m ercially available com pu ter clean in g kit.
Ca u tion : Never u se a lcoh ol, p etr oleu m -ba sed solven ts, or h a r sh d eter -
gen ts to clea n you r com p u ter. Also n ever sp r a y a n y liqu id s d ir ectly on
th e com p u ter ca se, k eyboa r d , or scr een . If th e liqu id -cr ysta l d isp la y
(LCD) scr een h a s becom e sm ea r ed or d u sty, clea n th e scr een by fir st a p -
p lyin g a m ild gla ss clea n er to a soft, clea n , lin t-fr ee cloth , a n d gen tly
w ip e th e gla ss. Never a p p ly liqu id s d ir ectly on th e scr een su r fa ce.
c
c
Ca u tion : Do n ot u se p a p er tow els to clea n th e d isp la y scr een . P a p er ca n
scr a tch th e d isp la y scr een m a tte.
Field Service 6 -1
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6 .2 .2
Prot ect in g t h e Disk Drives
To protect th e disk drives an d data, back u p th e system disk periodically on
floppy diskettes. Periodically u se a h ead-clean in g diskette in th e floppy
diskette drive to prolon g th e life of th e drive an d to h elp m ain tain data
in tegrity.
6 .2 .3
Han dlin g t h e Com pu t er Bat t ery Pack
Th e battery pack fu rn ish ed with th e com pu ter requ ires reason able care an d
h an dlin g to en su re efficien t operation an d m axim u m life. Periodically
in spect th e battery term in als an d th e batteries for eviden ce of corrosion an d
oxide bu ild-u p; clean if n ecessary.
To en su re th at th e battery pack en du res a n orm al life cycle, always observe
th e followin g precau tion s wh en h an dlin g th e battery pack:
•
•
Do n ot drop th e battery pack or su bject it to excessive sh ock an d
vibration .
Do n ot expose th e battery pack to direct su n ligh t, m oistu re, or ch em ical
com pou n ds.
•
•
•
Do n ot disassem ble th e battery pack.
Do n ot u se th e battery pack to power oth er devices.
Do n ot sh ort th e battery leads or con n ect th e battery with reversed
polarity.
•
•
Never attem pt to ch arge th e battery pack in an y way oth er th an as
described in th is m an u al.
Always ch arge th e battery pack as soon as possible after a low battery
in dication .
6 .2 .4
Rest orin g Syst em Soft ware
Th e h ard drive on th e n otebook com pu ter is factory loaded with Win dows 95
or Win dows for Workgrou ps an d ready for operation . Su pplied with th e
system is a u tility for creatin g backu p diskettes of th e system software. In
th e even t of a disk crash or oth er problem , you can u se th e Windows 95
Sta rtup diskette or oth er backu p diskettes to boot th e u n it an d perform
trou blesh ootin g.
6 -2 Field Service
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6 .3
Requ ired Tools an d Equ ipm en t
All n otebook com pu ter corrective m ain ten an ce procedu res can be perform ed
u sin g th e followin g tools:
•
•
•
•
•
•
Tweezers
Sm all flat-blade screwdriver
Sm all Ph illips screwdriver
Hexagon al Screwdriver
Plastic Stick
Con du ctive m at/ wrist or an kle grou n din g strap system for electrostatic
voltage protection .
Ca u tion : All boa r d s, op tion s a n d p er ip h er a ls con ta in com p on en ts th a t
a r e sen sitive to sta tic electr icity. Wh en h a n d lin g a n y of th ese item s, p r o-
tect a ga in st sta tic electr icity by u sin g w r ist or a n k le gr ou n d in g str a p s
a n d gr ou n d ed con d u ctive m a ts. Wh en m ovin g or stor in g item s, u se th e
a n ti-sta tic ba gs su p p lied w ith th e item s.
c
6 .4
Not ebook Field-Replaceable Part s
an d Assem blies
All m em bers of th e Exten sa 51x Series Notebook Com pu ters con tain two
m ajor assem blies in clu din g th e Cover -Display Assem bly (u pper h alf of
n otebook com pu ter) an d th e System Base Assem bly (lower h alf of th e
n otebook). Each of th ese two assem blies con tain FRUs as described in th e
followin g su bparagraph s.
6 .4 .1
Display Assem bly
As sh own in Figu re 6-1, th e Display Assem bly con tain s th e LCD screen ,
Power In verter Board an d Con trast Board.
Th e Field-Replaceable Un its (FRUs) an d th eir respective TI Part No.’s an d
assem bly/ disassem bly referen ce paragraph n u m bers are provided in Table
6-1.
Field Service 6 -3
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LCD Assembly
LCD Cover
Power Inverter
Board
Contrast Board
Bezel (Removed
for Clarity)
Figu re 6 -1 Cover-Display Assem bly FRUs
Table 6 -1 Cover-Display Assem bly, Field-Replaceable Un it s (FRUs)
TI Part No.
Referen ce
Paragraph
No.
FRU Descript ion
In verter Board, DSSTN 10.4"
Display Assem bly, 10.4" DSSTN 50X, 51X
Bezel Assem bly, DSSTN 10.4", W/ O label
LCD Pan el, DSSTN, 10.4", 50X/ 51X
Latch , LCD 50X/ 51X
9811361-0001
9811363-0001
9811373-0001
9811362-0001
9805745-0002
9805745-0001
9811379-0001
9811379-0002
9811385-0001
9811375-0004
9811375-0003
9811387-0001
9811384-0001
6.5.9
6.5.9
6.5.9
6.5.9
Ref
Sprin g, LCD Latch
Ref
Cover, left side screws
Ref
Cover, righ t side screws
Ref
Cable Assem bly, LCD to Main Board (29P)
Nam eplate, 515
6.5.8
Ref
Nam eplate, 510
Ref
Con n ector Board, STN LCD
Con trast Board
6.5.8
6.5.9
6 -4 Field Service
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TI Part No.
Referen ce
Paragraph
No.
FRU Descript ion
Cable Assem bly, In verter (12P)
LCD Cover, DSSTN, 10.4 in ch
9811386-0001
9811372
6.5.8
6.5.8
6 .4 .2
Syst em Base Assem bly
As sh own in Figu re 6-2, th e System Base Assem bly h ou ses a variety of
field-replaceable su bassem blies an d com pon en ts. Th e FRUs an d paragraph
referen ces for rem oval/ replacem en t procedu res are listed in Table 6-2.
Table 6-3 con tain s a listin g of Cu stom er (n on -tech n ical u ser) replaceable
u n its (CRUs) an d associated TI Part Nu m bers.
Table 6 -2 Base Assem bly, Field-Replaceable Un it s (FRUs)
TI Part No.
Referen ce
Paragraph
No.
FRU Descript ion
Main Board with ou t CPU (tran sfer CPU to
replacem en t board)
9811726-0001
6.5.13
IC, CPU, P54LM-100 SPGA (2.9V)
Bu tton Board Assem bly
9811733-0001
9811367-0001
9803991-0001
9811734-0001
9811358-0001
9811360-0001
9811394-0001
9811396-0001
9811398-0001
9811398-0002
9811398-0003
9811398-0004
9811398-0005
9811398-0006
9811398-0007
9811398-0009
6.5.14
6.5.6
6.5.4
6.5.4
6.5.4
6.5.4
6.5.5
6.5.6
6.5.2
6.5.2
6.5.2
6.5.2
6.5.2
6.5.2
6.5.2
6.5.2
Tou ch pad Board Assem bly
Sm art Battery Con trol Board Assem bly
LED/ Switch PWB Assem bly
Ch arger/ Power Su pply Board Assem bly
Floppy Drive Assem bly
Hard Disk Drive, 810 Million Byte
Keyboard Assem bly, U.S., EXT50x/ 51x
Keyboard Assem bly, UK, EXT50x/ 51x
Keyboard Assem bly, GER, EXT50x/ 51x
Keyboard Assem bly, FRA, EXT50x/ 51x
Keyboard Assem bly, SPN, EXT50x/ 51x
Keyboard Assem bly, SWS, EXT50x/ 51x
Keyboard Assem bly, ITA, EXT50x/ 51x
Keyboard Assem bly, PORT, EXT50x/ 51x
Field Service 6 -5
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TI Part No.
Referen ce
Paragraph
No.
FRU Descript ion
Keyboard Assem bly, SWD, EXT50x/ 51x
Keyboard Assem bly, DEN, EXT50x/ 51x
Keyboard Assem bly, NOR, EXT50x/ 51x
Keyboard Assem bly, BELG, EXT50x/ 51x
Keyboard Assem bly, FIN, EXT50x/ 51x
FDD Cable
9811398-0010
9811398-0012
9811398-0013
9811398-0014
9811398-0015
9811366-0001
9811365-0001
9811370-0001
9811371-0001
6.5.2
6.5.2
6.5.2
6.5.2
6.5.2
6.5.5
6.5.6
6.5.4
6.5.4
HDD Cable
Upper Case Assem bly
Lower Case Assem bly (for n on -U.S. u n its; lower case
can n ot be replaced in U.S. du e to regu latory agen cy
requ irem en ts)
Clip, Speaker
9811390-0001
9805745-0006
9811374-0001
9805745-0007
9811397-0001
9811399-0001
9811725-0001
9811730-0001
9811392-0001
Ref
Cover, Cable
Ref
Cover, HDD Assem bly
Hin ge Cover
6.5.6
Ref
Heat Sin k Assem bly
Mou se Bu tton (left)
Mou se Bu tton (righ t)
Tou ch pad Cable Assem bly
Cover, Power Su pply
6.5.3
6.5.11
6.5.11
6.5.11
6.5.4
6 -6 Field Service
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Table 6 -3 Not ebook CRUs (Cu st om er-Replaceable Un it s)
TI Part No.
Referen ce
Paragraph
No.
CRU Descript ion
AC Adapter Assem bly
9803931-0001
9803928-0001
9803932-0001
9803950-0001
9803933-0001
9811381-0001
9811393-0001
9811382-0001
Sec. 2
6.5.1
6.5.7
6.5.7
6.5.7
Ref
In tern al Battery Pack, Ni-MH
4 MB RAM SIMM
8 MB RAM SIMM
16B RAM SIMM
Door, PCMCIA
Rear Door
Ref
Ru bber Foot
Ref
6 .5
Not ebook Su bassem bly Rem oval an d
Replacem en t Procedu res
Th e followin g paragraph s con tain field service-level rem oval/ replacem en t
procedu res for th e Notebook.
Ca u tion : P r ior to r em ovin g a n y of th e in ter n a l F RUs in th e n otebook ,
r em ove th e AC Ad a p ter, ba tter y, h a r d d r ive a n d a ll exter n a l op tion s
in sta lled on th e n otebook .
c
c
Ca u tion : Ma n y in ter n a l ca bles a r e F lexible P r in ted -Cir cu it (F P C) ca ble
typ es th a t r equ ir e sp ecia l h a n d lin g. En su r e th a t lock in g-typ e con n ec-
tor s a r e u n lock ed (u sin g a sm a ll fla t-bla d e scr ew d r iver ) befor e r em ov-
in g ca bles. Do n ot for ce ca bles ou t of th e con n ector s.
6 .5 .1
Rem ovin g/ Replacin g t h e Not ebook Bat t ery
Pack
Th e procedu re for rem ovin g an d replacin g th e battery pack is as follows:
1. Tu rn off th e com pu ter.
2. Locate th e battery door (righ t side of n otebook n ear th e fron t). Ligh tly
press in ward on th e battery door an d slide th e door toward th e fron t
of th e n otebook; rem ove th e battery door.
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3. Grasp th e ribbon loop on th e battery an d pu ll th e battery ou t of th e
com partm en t.
4. Wh en replacin g th e battery, in sert th e en d opposite th e ribbon loop
with th e battery n otch es poin tin g u pward. Slide th e battery in to th e
com partm en t an d replace th e battery door.
6 .5 .2
Rem ovin g/ Replacin g t h e Keyboard Assem bly
Th e procedu re for rem ovin g an d replacin g th e keyboard assem bly is as
follows:
1. Tu rn off th e com pu ter an d discon n ect th e AC power adapter (if it is
attach ed).
2. Rem ove th e Battery Pack as described in Paragraph 6.5.1.
Not e: Th e top edge of th e keyboard is h eld in place by plastic tabs ben eath
n
c
th e Ctrl an d Down Arrow Keys.
3. Pu ll th e keyboard release tabs toward th e fron t of th e n otebook (tabs
sn ap in to an 1/ 8 in ch recess in th e plastics).
4. Usin g a sm all straigh t-blade screwdriver, lift th e fron t edge of th e
keyboard u pward.
5. Lift th e fron t edge of th e keyboard sligh tly an d gen tly pu ll th e keyboard
toward th e fron t of th e n otebook exposin g two cables th at con n ect th e
keyboard to th e m ain board.
Ca u tion : F a ilu r e to r elea se th e ZIF con n ector s befor e r em ovin g ca bles
w ill r esu lt in d a m a ge to th e Keyboa r d Assem bly.
6. Release th e two ZIF (zero in sertion force ) con n ectors u sin g a plastic
stick or oth er n on m etallic object an d rem ove th e cables from th e Main
Board con n ectors.
7. Rem ove th e keyboard assem bly from th e n otebook.
8. Replacem en t is essen tially th e reverse of Steps 1 th rou gh 7.
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1
Slide Keyboard Release
Tabs toward front of
notebook.
Using a small
flat blade screwdriver,
gently pry keyboard up
along the front edge.
2
Remove ZIF
Cables from
Main Board
Figu re 6 -2 Rem ovin g/ Replacin g t h e Keyboard
6 .5 .3
Rem ovin g/ Replacin g t h e Heat Sin k
To rem ove an d replace th e h eat sin k, perform th e followin g procedu re:
1. Discon n ect th e AC adapter from th e Notebook.
2. Rem ove th e battery as described in Paragraph 6.5.1.
3. Loosen an d tilt back th e th e keyboard assem bly as described in
Paragraph 6.5.2.
4. Rem ove th e fou r Ph illips-h ead screws th at secu re th e h eat sin k to th e
m ain board.
5. Lift u pward on th e h eat sin k an d rem ove it from th e base.
6. Replacem en t is th e reverse of Steps 1 th rou gh 5 above.
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Release keyboard
assembly and
tilt up against
Display.
Remove set of
four screws
holding heat sink
Heat Sink
Assembly
Figu re 6 -3 Rem ovin g/ Replacin g t h e Heat Sin k Assem bly
6 .5 .4
Open in g/ Replacin g t h e Upper Case Assem bly
To rem ove/ replace th e Top Case Assem bly, perform th e followin g procedu re:
1. Rem ove th e AC Adapter, battery pack, an y in stalled PCMCIA option s,
th e Keyboard Assem bly an d Heat Sin k Assem bly as described in
Paragraph s 6.5.1 th rou gh 6.5.3
2. Tu rn th e n otebook over an d rem ove th e six Ph illips-h ead screws from
th e bottom of th e n otebook. Th en tu rn n otebook righ tside u p.
3. Rem ove th e fou r screws th at secu re th e Top Case Assem bly to th e
base.
6 -1 0 Field Service
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4. Usin g a plastic stick, u n lock th e ZIF con n ector located n ear th e
Tou ch pad an d rem ove th e cable from th e con n ector. Also, rem ove th e
2-con n ector speaker cable from th e Main Board Con n ector.
5. Rem ove th e cable cover below th e display by liftin g u pward on th e
fron t edge of th e cover.
6. Discon n ect th ree cables (two to th e LCD an d on e to th e LCD/ Switch
Board).
7. Rotate th e n otebook so th at th e rear of th e u n it is facin g you ; open th e
rear door assem bly.
8. Several recesses are located ju st above th e rear con n ectors. Use a
sm all flat-blade screwdriver to disen gage th e sn aps associated with
th e righ t an d left recesses.
9. Lift an d pu sh th e Display Assem bly forward to disen gage it from th e
Base Assem bly.
10. Replacem en t of th e Top Case Assem bly is th e reverse of Steps 1
th rou gh 9 above.
6 .5 .5
Rem ovin g/ Replacin g t h e Floppy Disk
Assem bly
To rem ove/ replace th e Floppy Disk Assem bly, perform th e followin g
procedu re:
1. Rem ove th e Keyboard Assem bly an d Heat Sin k Assem bly as described
in Paragraphs 6.5.2 an d 6.5.3.
2. Rem ove th e Top Case Assem bly as described in Paragraph 6.5.4.
3. Un lock th e ZIF con n ector (u sin g a plastic stick) an d rem ove th e Floppy
to Main in terface cable from th e con n ector on th e Main Board.
4. Rem ove th e power su pply sh ield.
5. Rem ove th e screws secu rin g th e Floppy Disk Assem bly to th e Main
Board an d rem ove th e Floppy Assem bly from th e n otebook.
6. Rem ove th e fron t an d rear brackets from th e Floppy Disk Drive.
7. Reassem bly is th e reverse of Steps 1 th rou gh 6 above.
6 .5 .6
Rem ovin g/ Replacin g t h e Hard Drive
Th e procedu re for rem ovin g an d replacin g th e Hard Drive assem bly is as
follows:
1. Power down th e n otebook, rem ove th e battery packs, an d discon n ect
th e AC Adapter, if in stalled.
2. Discon n ect an y periph eral device in terface cables from th e extern al
in terface con n ectors an d rem ove an y in stalled PCMCIA option s.
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3. Tu rn th e com pu ter over so th at th e Hard Drive pan el is on you r righ t
side.
4. Press down on th e two cover release tabs an d slide to th e left; lift u p
on th e drive door an d rem ove from th e n otebook.
5. Rem ove th e two screws n ear th e drive con n ector cable.
6. In sert a sm all blade straigh t slot screwdriver in to th e recess in th e
plastics n ear th e fron t edge of th e m etal cover an d gen tly m ove th e
drive back; lift u pward wh en th e m etal lip clears th e plastics.
7. Lay th e drive over facin g th e rear of th e n otebook.
8. Gen tly pu ll on th e plastic ban d to rem ove th e cable con n ector from th e
disk drive.
9. Rem ove th e disk drive from th e bay. To rem ove th e m etal sh ield from
th e drive, rem ove th e fou r recessed screws.
10. Replacem en t is essen tially th e reverse of Steps 1 th rou gh 9.
TIP: In sert th e fron tm ost edge of th e drive in first so th at th e
protru din g m etal lip clears th e cu tou t in th e plastics before gu idin g
th e rem ain der of th e drive in to th e bay; th en in stall an d tigh ten th e
two rear -m ost screws an d replace th e plastic cover.
Hard Drive
Cover
HDD Release
Latches
Figu re 6 -4 HDD Rem oval/ Replacem en t
6 -1 2 Field Service
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6 .5 .7
Rem ovin g/ Replacin g DIMM Modu les
To rem ove an d replace DIMM m em ory m odu les, u se th e followin g procedu re:
1. Loosen th e keyboard assem bly (bu t do n ot discon n ect keyboard
cables) as described in Steps 1 th rou gh 4 of Paragraph 6.5.2.
2. Usin g th e back edge of th e keyboard as a h in ge, lift th e fron t edge of
th e keyboard u p an d lay it again st th e LCD assem bly.
3. Pu sh th e two m etal sprin gs away from th e board edge an d rem ove th e
DIMM board.
4. Wh en in stallin g a DIMM board, in sert th e edge of th e board in to th e
rear of its con n ector u sin g a sligh t rockin g m otion at an an gle to th e
su rface of th e board.
5. On ce th e DIMM is fu lly in serted in th e con n ector, pu sh down ward on
both sides of th e board to sn ap it in place.
6.
Rein stall th e Keyboard an d replace com pon en ts rem oved in Step 1.
6 .5 .8
Rem ovin g an d Replacin g t h e Display Assem bly
To rem ove th e display assem bly, perform th e followin g procedu re:
1. Rem ove th e keyboard an d h eat sin k as described in Paragraph s 6.5.2
an d 6.5.3 respectively.
2. Rem ove th e cable cover below th e display by liftin g u pward on th e fron t
edge of th e cover.
3. Un plu g th e video cables th at m ate with th e Main Board.
4. Usin g a plastic stick, slide th e righ t an d left h in ge covers away from
th e base assem bly.
5. Lay th e display com pletely back an d rem ove th e fou r screws th at
secu re th e display h in ges to th e base case assem bly.
6. Observe cable rou tin g an d en su re th at th e display cables are free
from th e top case assem bly; rem ove th e display assem bly.
7. Rein stallation of th e Display Assem bly is th e reverse of Steps 1
th rou gh 6 above.
6 .5 .9
Rem ovin g an d Replacin g t h e In vert er Board
or Con t rast Board
To rem ove an d replace eith er th e In verter Board or th e Con trast Board,
perform th e followin g procedu re:
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Ca u tion : If th e n otebook is p ow er ed u p w ith th e LCD bezel r em oved ,
you ca n be exp osed to h igh volta ges w h ich cou ld r esu lt in sh ock a n d
equ ip m en t d a m a ge. En su r e th a t th e ba tter ies a n d AC a d a p ter a r e r e-
m oved fr om th e n otebook w h en w or k in g on th e LCD/Disp la y a ssem bly.
c
1. Use a n arrow piece of plastic or poin ted tweezers to apply ligh t
pressu re to on e edge of th e lower screw covers. Th e lower screw
covers will bow ou tward an d can be rem oved.
2. Rem ove th e ru bber u pper screw covers u sin g a pair of tweezers.
3. Rem ove th e six screws th at secu re th e bezel to th e display assem bly (a
sm all Ph illips-h ead screwdriver is recom m en ded for rem ovin g th e two
screws at th e top of th e bezel).
4. Pu ll on th e in side edges of th e bezel; rem ove bezel an d lay aside for
later rein stallation .
5. Peel back th e EMI sh ield alon g th e righ t side of th e display to expose
th e In verter Board an d th e Con trast Board.
6. Discon n ect th e con n ectors at th e top an d bottom of th e In verter Board
an d/ or Con trast Board.
7. Use th e sm all Ph illips-h ead screwdriver to rem ove th e two screws
h oldin g th e In verter Board or Con trast Board; rem ove th e Board
Assem bly.
8. Rein stallation of th e In verter or Con trast Board is th e reverse of Steps
1 th rou gh 7 above.
6 .5 .1 0 Rem ovin g/ Replacin g t h e Tou ch pad Assem bly
To rem ove an d replace th e Tou ch pad Assem bly, perform th e followin g
procedu re:
1. Rem ove th e Upper Case Assem bly as described in Paragraph 6.5.4.
2. Tu rn th e Upper Case Assem bly over an d rem ove th e fou r screws th at
secu re a m etal sh ield to th e plastics.
3. Lift th e plastic fram e th at rests on top of th e tou ch pad.
4. Un plu g th e flex cable from th e con n ector on th e tou ch pad. Note th at
th e board con n ector is a LIF (Low in sertion force) type; th e cable is
h eld in place by friction .
5. Slide th e board assem bly to th e righ t an d rem ove from th e u n it.
6. Replacem en t of th e Tou ch pad Board Assem bly is essen tially th e
reverse of Steps 1 th rou gh 5 above.
6 -1 4 Field Service
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6 .5 .1 1 Rem ovin g/ Replacin g t h e Sm art Bat t ery Board
Con t rol Board
To rem ove an d replace th e Sm art Battery Con trol Board, perform th e
followin g procedu re:
1. Rem ove th e Upper Case Assem bly as described in Paragraph 6.5.4.
2. Discon n ect th e battery cable located n ext to HDD Con n ector.
3. Rem ove th e two screws th at secu re th e board to th e plastics an d
rem ove th e board.
4. Replacem en t is essen tially th e reverse of steps 1 th rou gh 3 above.
Not e: Wh en rein stallin g th e Sm art Battery Con trol Board, u se th e battery
pack as a gu ide to en su re th at th e con n ector slots properly align with th e
battery slots.
6 .5 .1 2 Rem ovin g/ Replacin g t h e Ch arger/ Power
Su pply Board Assem bly
To rem ove an d replace th e Ch arger/ Power Su pply Board Assem bly, perform
th e followin g procedu re:
1. Rem ove th e Top Case Assem bly as described in Paragraph 6.5.4.
2. Rem ove th e Floppy Drive Assem bly as described in Paragraph 6.5.5.
3. Usin g a plastic stick, lift u p on th e en d of th e board th at is adjacen t to
th e processor. Th e board assem bly sn aps ou t. Rem ove board from
u n it.
4. Replacem en t is essen tially th e reverse of Steps 1 th rou gh 3 above.
6 .5 .1 3 Rem ovin g/ Replacin g t h e Main Board
To rem ove an d replace th e Main Board Assem bly, perform th e followin g
procedu re:
1. Rem ove th e AC Adapter, Battery Pack an d an y in stalled PCMCIA
option s from th e n otebook.
2. Rem ove th e keyboard assem bly as described in Paragraph 6.5.2.
3. Rem ove th e Heat Sin k as described in Paragraph 6.5.3.
4. Rem ove th e Ch arger/ Power Su pply Board as described in Paragraph
6.5.12.
5. Discon n ect all in terboard cable con n ectors.
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6. Usin g a sm all flat blade screwdriver an d apply ligh t pressu re in a
rockin g m otion to rem ove th e h ard drive cable con n ector.
7. Rem ove fou r Ph illips-h ead screws (on e on each of th e fou r sides of th e
h eat sin k open in g) secu rin g th e board to th e base assem bly. Do n ot
rem ove th e sm aller screws wh ich are part of th e PCMCIA con n ector
h ardware.
8. Rem ove th e Ph illips h ead screw at th e left rear of th e Main Board.
9. Lift u p alon g th e fron t edge of th e Main Board Assem bly u n til it clears
th e h ard drive cavity; th en pu ll th e board forward an d ou t of th e
plastics.
10. Refer to Paragraph 6.5.14 an d tran sfer th e CPU to th e replacem en t
Main Board.
11. In spect th e two con figu ration DIP switch es on th e replacem en t board;
en su re th at th e settin gs are as described in Figu re 6-5.
12. Reassem bly is essen tially th e reverse of Steps 1 th rou gh 9 above.
SW2
SW1
3
4
2
1
3
4
2
1
Switch 4
ON, all
others OFF
All
OFF
ON
ON
Figu re 6 -5 Swit ch Set t in gs for Main Board
6 .5 .1 4 Rem ovin g/ Replacin g t h e Pen t iu m Ch ip
Th e illu stration in Figu re 6-6 sh ows th e procedu re for rem ovin g/ replacin g
th e processor from / to th e processor socket on th e Main Board.
1. Rem ove th e Main Board assem bly as described in Paragraph 6.5.13.
2. In sert a sm all flat-blade screwdriver in to th e righ tm ost open in g as
sh own in Figu re 6-6.
6 -1 6 Field Service
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3. Gen tly pry to th e left (with pin 1 align m en t at th e bottom righ t as
sh own in Figu re 6-6).
4. Gen tly rem ove th e ch ip from th e socket.
5. To in stall a ch ip in to a vacan t CPU socket, in sert a flat blade
screwdriver in to th e open in g at th e righ t side of th e processor socket
(refer to Figu re 6-6) an d pry to th e left to u n lock socket.
6. In sert th e processor ch ip in to th e socket.
7. In sert a flat blade screwdriver in to th e slot on th e left side of th e
processor socket an d pry to th e righ t to close an d lock th e CPU ch ip
in to th e socket.
Figu re 6 -6 Rem ovin g t h e Processor Ch ip
Field Service 6 -1 7
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A
Self Test Error Messages
A.1
In t rodu ct ion
Th is appen dix con tain s referen ce data u sefu l in diagn osin g an d correctin g
self test errors.
Table A-1 Self Test Error Messages
Error Message
Correct ive Act ion
CMOS Battery Bad
Replace Main Board
CMOS Ch ecksu m Error
Cycle power to Notebook; if
problem persists, rem ove an d re-
place Main Board.
Disk Boot Failu re
In sert a system disk in drive A
Diskette Drive Con troller Error or No
Con troller Presen t
Cycle power to Notebook; if
problem persists
Diskette Drive Error
In sert Diskette an d retry; if
problem persists, try an oth er
diskette
Ct rl-Alt -Esc
th e system .
Diskette Drive Type Mism atch
Equ ipm en t Con figu ration Error
Hard Disk 0 Error
Press
to recon figu re
Ct rl-Alt -Esc
th e system .
Press
to recon figu re
Cycle power to Notebook; if
problem persists, replace Hard
Drive
Hard Disk 0 Exten ded Type Error
Cycle power to Notebook; if
problem persists, replace Hard
Drive
In sert system diskette an d press key
to reboot
In sert a system disk in drive A
I/ O Parity Error
Cycle power to Notebook; if
problem persists, replace Main
Board
Keyboard Error or No Keyboard
Con n ected
Cycle power to Notebook; if
problem persists, ch eck keyboard
con n ection s; if problem persists,
replace Keyboard; if problem
persists, replace Main Board.
Error Messages A-1
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Error Message
Correct ive Act ion
Keyboard In terface Error
Cycle Power to Notebook. If
problem persists, replace keyboard;
if problem persists, replace Main
Board.
Mem ory Size Mism atch
Missin g operatin g system
En ter an d th en exit th e System
Con figu ration Setu p in th e Setu p
u tility.
Correct th e HDD type an d reboot.
Refer to th e specification label
pasted on th e back side of th e
n otebook or attach ed to h ard disk
drive.
Non -system disk or disk error. Replace
an d strike an y key wh en ready
In sert a system disk in drive A an d
press an y key
Poin tin g Device Error
Cycle Power to Notebook; if
problem persists, replace Tou ch pad.
Poin tin g Device In terface Error
Cycle Power to Notebook; if
problem persists, open u p th e
n otebook an d ch eck th e tou ch pad
cablin g
Protected Mode Test Fail
RAM BIOS Bad
Cycle power to Notebook
Cycle power to Notebook
RAM Parity Error.
Cycle power to Notebook if problem
persists, replace Main Board
an d/ or DIMMs m odu les.
Ct rl-Alt -Esc
to recon figu re
th e system .
Real Tim e Clock Error
Video RAM BIOS Bad
Press
Cycle power to Notebook
Table A-2 POST Ch eck poin t List
Descript ion
Ch eck poin t
No.
D4h
FCh
Norm al POST start
CMOS an d BIOS ROM ch ecksu m test skip or
com plete
01h
02h
03h
80286 register test in -progress
CMOS write/ read test in -progress or failu re
BIOS ROM ch ecksu m in -progress or failu re
A-2 Error Messages
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Ch eck poin t
No.
Descript ion
D4h
04h
Norm al POST start
Program m able In terval Tim er test in -progress or
failu re
06h
DMA page register write/ read test in -progress or
fail
08h
09h
0Ah
0Bh
0Ch
0Dh
10h
20h
21h
22h
RAM refresh verification in -progress or failu re
1st 64K RAM test in -progress
1st 64K RAM ch ip or data lin e failu re - m u lti-bit
1st 64K RAM odd/ even logic failu re
1st 64K RAM address lin e failu re
1st 64K RAM parity test in -progress or failu re
1st 64K RAM ch ip or data lin e failu re bit 0
Slave DMA register test in -progress or failu re
Master DMA register test in -progress or failu re
Master in terru pt m ask register test in -progress
or fail
23h
Slave in terru pt m ask register test in -progress or
fail
25h
27h
28h
In terru pt vector loadin g in -progress
Keyboard con troller test in -progress or failu re
CMOS power -fail an d ch ecksu m ch ecks in -
progress
29h
2Bh
2Ch
2Dh
2Eh
30h
34h
35h
36h
37h
38h
CMOS con fig in fo validation in -progress
Screen m em ory test in -progress or failu re
Screen in itialization in -progress or failu re
Screen retrace tests in -progress or failu re
Search for video ROM in -progress
Screen believed operable
Tim er tick in terru pt test in -progress or failu re
Sh u tdown test in -progress or failu re
Gate A20 failu re
Un expected in terru pt in protected m ode
RAM test in -progress or failu re above address
0FFFFh
Error Messages A-3
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Ch eck poin t
No.
Descript ion
D4h
3Ah
Norm al POST start
In terval tim er ch an n el 2 test in -progress or
failu re
3Bh
3Ch
3Dh
3Eh
50h
52h
Tim e-Of-Day clock test in -progress or failu re
Serial port test test in -progress or failu re
Parallel port test test in -progress or failu re
Math Coprocessor test in -progress or failu re
In itial M1429
Dyn am ic Mem ory Con figu ration & ch eck
extern al Cach e size
53h
54h
55h
56h
57h
5Fh
90h
70h
71h
72h
73h
74h
75h
76h
77h
78h
79h
7Ah
E0h
E1h
E3h
E4h
Sh adow BIOS
Perform PCI device in itialization
Ch eck CMOS ch ecksu m
Ch eck CMOS con fig again st actu al
En able/ disable en tern al cach e
In itial Pn P device n odes
En able/ disable extern al cach e
For PCI
For PCI
For PCI
For PCI
For PCI
For PCI
Begin PCI devices in itialization
Con figu res PCI VGA devices
Except VGA
Begin PCI service rou tin es
PCI Option ROM in itialization
Sh adow PCI n on -VGA option ROM
Sh adow PCI VGA option ROM to C000 segm en t
Start to fin d PCI option ROM
Begin to sh adow PCI option ROM
A-4 Error Messages
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Ch eck poin t
No.
Descript ion
D4h
1Fh
D1h
Norm al POST start
Begin to con figu res PCI VGA devices
Allocate Space for option ROM
Error Messages A-5
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B
PC-Doct or Diagn ost ics
B.1
In t rodu ct ion
Th e Exten sa Series Notebooks are sh ipped with PC-Doctor, a powerfu l
diagn ostics tool th at can h elp you determ in e th e h ardware con figu ration of
a local or rem ote system , ben ch m ark its perform an ce, an alyze th e
perform an ce of all su bsystem s, an d perform a su ite of in teractive an d
n on -in teractive tests on attach ed devices (su ch as prin ters, joystick devices,
VGA m on itors, SCSI devices, CD-ROM drives). Th e test resu lts are stored in
a log wh ich can be prin ted ou t (by pressin g F2 ) or saved in a disk file (by
pressin g F3 ).
Featu res of th e diagn ostic program are accessed th rou gh a series of
pu ll-down m en u s an d basic keyboard keys (cu rsor keys to m ove h igh ligh ted
poin ter, En t er key to select a h igh ligh ted featu re, Esc key to can cel a
fu n ction an d m ove back on e level.)
PC-Doctor is typically u ser frien dly bu t if you don ’t u n derstan d a featu re,
con text-sen sitive "h elp" in form ation is available at an y tim e by pressin g th e
F1 fu n ction key; pressin g th e F1 fu n ction key twice accesses th e on lin e
Tech n ical Referen ce Man u al for PC-Doctor.
A powerfu l set of u tilities with in PC-Doctor (th at can be ru n locally or
rem otely) sim plify th e task of determ in in g system con figu ration data,
allocatin g an d u sin g system m em ory, IRQ an d DMA u se, wh at device drivers
are in stalled, wh at COM an d LPT ports are assign ed an d wh at ports are
available, iden tifyin g partition in g data for fixed disk drive(s), determ in in g
th e VGA setu p in form ation , readin g th e software in terru pts/ in terru pt
vectors, etc.
B.2
St art in g PC-Doct or
PC-Doctor com es pre-in stalled on you r Exten sa Series Notebook Com pu ter.
To ru n th e u tility, reboot you r com pu ter.
Th e system con tin u es th e boot process an d au tom atically displays th e
PC-Doctor Diagn ostics m ain m en u .
PC-Doctor Diagn ostics B-1
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B.3 Mou se Navigat ion
You can u se a m ou se to n avigate th rou gh PC-Doctor (altern ately u se th e
arrow keys from th e keyboard). Use th e left m ou se bu tton to ch oose objects
(m en u en tries an d action codes in squ are brackets). Use th e righ t m ou se
bu tton as you wou ld th e Esc key to take you back to you r previou s step.
Click on th e ? in th e u pper left corn er of th e screen for con text-sen sitive
h elp Men u s.
B.4 PC-Doct or Men u s
Th ere are several selection s available from th e m en u bar of th e PC-Doctor
Diagn ostics m ain m en u . Th ese in clu de:
•
•
•
•
•
Diagn ost ics
In t eract ive Test s
Hardware In fo
Ut ilit y
Qu it
B.4 .1
On lin e Help (? )
To obtain con text sen sitive h elp from an y m en u , press F1 . Pressin g F1
twice (or clickin g on th e qu estion m ark in th e u pper left-h an d corn er of th e
m en u ) provides you with com plete on lin e docu m en tation .
B.4 .2
Diagn ost ics
Th e Diagn ostics m en u allows you to ru n n on -destru ctive tests with little or
n o operator in teraction . Option s available from th e PC-Doctor Diagn ostics
Men u in clu de:
•
Syst em Test - tests all m ajor aspects of th e system except th ose fou n d
in Mem ory, Hard Disk, Floppy Disk, an d th e Miscellan eou s Test
categories.
•
•
•
Mem ory Test - tests all types of m ain m em ory in th e system in clu din g
base, exten ded, expan ded, an d u pper m em ory block (UMB) m em ory.
Hard Disk Test - tests all h ard disk drives in th e system th at are eith er
IDE or provide a BIOS com m an d in terface.
Floppy Disk Test - tests all floppy disk drives in th e system .
B-2 PC-Doctor Diagn ostics
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•
All Test s - allows you to select wh ich tests to ru n . You can also specify
special testin g option s. By pressin g F2 , th e followin g option s are
available:
–
Halt On Errors - in terru pts testin g if an error is detected.
Not e: Extern al serial an d parallel port testin g requ ires loopback plu gs (n ot
n
provided with th is software).
–
–
–
Ext ern al Loopback - tests extern al loopback of COM an d LPT ports.
You can select th e type of loopback adapter you wan t to u se.
Pass Cou n t - selects h ow m an y tim es tests are repeated. Th e h igh -
est lim it is 9999 tim es.
Test Loggin g - open s th e Log Option s m en u th at lets you defin e
h ow test resu lts are prin ted or stored to a file du rin g testin g. By de-
fau lt, PC-Doctor produ ces a test resu lt file at th e en d of testin g if an
error was detected.
–
Swit ch LCD - lets you ch an ge you r video ou tpu t to eith er th e in ter-
n al LCD, extern al m on itor, or Sim u lSCAN m ode. If you r system
does n ot su pport Sim u lSCAN, both th e extern al m on itor an d th e
bu ilt-in LCD screen go blan k.
–
Cach e Con t rol - allows you to leave th e level 1 an d level 2 cach e en -
abled du rin g m em ory testin g. Th is assists in trackin g down cach e
tim in g issu es.
B.4 .3
In t eract ive Test s Men u
In teractive tests are diagn ostics th at n eed u ser in teraction to com plete.
In teractive tests in clu de:
•
•
•
•
•
Keyboard - tests th e keyboard keys, LEDs, an d repeat rate
Video - tests th e ch aracter sets, colors, m on itor, an d VGA
Speak er - tests th e volu m e respon se at differen t frequ en cies
Mou se - tests th e m ou se driver, bu tton s, an d fu n ction ality
J oyst ick - calibrates th e joystick an d tests th e bu tton s. Du rin g th e
test, th e joystick(s) sh ou ld first be calibrated. To calibrate th e joystick,
m ove th e stick to th e extrem es in each direction . PC-Doctor registers
th e coordin ate data an d adju sts th e screen display accordin gly.
•
•
Disk et t e Drive - ch ecks diskette drive fu n ction ality
Maxim u m Syst em Load - "bu rn -in " tests a system . Th is fu n ction
sim u lates th e operatin g con dition s th at are produ ced by operatin g
system s su ch as OS/ 2 an d Win dows NT. Som e system s are n ot
com patible with th e Maxim u m system Load test.
PC-Doctor Diagn ostics B-3
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•
•
Prin t er Test - tests for th e correct acceptan ce an d execu tion of com m on
prin ter con trol com m an ds. Prin ter test in form ation is stored in prin ter
test files with an exten sion of .PDP.
SCSI Test - PC-Doctor con tain s SCSI device testin g featu res th at work
if you h ave an ASPI or CAM device driver loaded. You can select wh ich
SCSI h ost adapter to work with if you h ave m ore th an on e SCSI adapter
presen t.
•
CD-ROM Test - tests CD-ROM drives u sin g th e Microsoft CD-ROM
Exten sion s (MSCDEX) an d th e stan dard CD-ROM device drivers.
B.4 .4
Hardware In fo Men u
Th is m en u con tain s fu n ction s th at determ in e an d report on th e setu p of th e
com pu ter. Non e of th ese fu n ction s perform diagn ostic tests; h owever an y
errors are in clu ded in th e reports. Th e followin g fu n ction s are available
from th e Hardware In fo m en u :
•
•
•
Syst em Con figu rat ion - lists m ain system con figu ration data
Mem ory Con t en t s - sh ows allocation an d u se of system m em ory
IRQ an d DMA u se - iden tifies in terru pts for all stan dard IRQ an d DMA
devices
•
•
•
•
Device Drivers - sh ows all essen tial data on DOS residen t an d
in stallable device drivers
COM an d LPT port s - displays in form ation abou t th e in stalled serial
an d parallel ports. On ly ports th at are iden tified by BIOS are listed
Ph ysical Disk Drives - sh ows th e basic ch aracteristics for each
in stalled fixed disk drive in clu din g th e con ten ts of partition tables
Logical Disk Drives - displays in form ation abou t each drive th at is
available an d h as a disk in it. If Stacker or Dou bleSpace disk
com pression software h as been in stalled, details abou t each "stacked"
or "dou bled" drive is sh own
•
•
VGA In form at ion - iden tifies th e type of in stalled VGA ch ip
Soft ware In t erru pt s - displays software in terru pt vectors an d th e area
of m em ory th ey poin t to
•
SCSI Devices - lists in form ation abou t SCSI devices an d in terface cards
if a CAM or ASPI com plian t SCSI device driver is presen t
B.4 .5
Ut ilit y Men u
PC-Doctor h as a dedicated m en u for u tility fu n ction s. Th ese fu n ction s
in clu de:
•
Ru n Ext ern al Test s - ru n s oth er program s from PC-Doctor
B-4 PC-Doctor Diagn ostics
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•
•
•
•
•
•
Edit CMOS RAM - gives access to CMOS RAM data
File Edit or - allows editin g of con figu ration files
Su rface Scan Hard Disk - ch ecks for defects on th e h ard disk
Ben ch m ark Syst em - m easu res system perform an ce
DOS Sh ell - open s a DOS prom pt from with in PC-Doctor
Term in al - gives access to devices con n ected to a serial port (su ch as a
m odem )
•
Mem ory Debu gger - displays m em ory con ten ts in eith er h exadecim al,
decim al, or ASCII form
•
•
Rem ot e Operat ion - en ables rem ote con trol if available
Tech Su pport Form - allows you to collect in form ation abou t th e
cu rren t system
•
Bat t ery Ru n down - qu ickly deep-disch arges th e NiMh battery of a
laptop com pu ter.
B.5
Qu it t in g PC-Doct or
You can qu it PC-Doctor in th e followin g ways:
•
•
Exit (Alt -F4 ) -
Reboot - perform s a cold boot. PC-Doctor flu sh es all files an d attem pts
to flu sh write-cach es
•
Park HD - prepares a com pu ter for tran sport
B.6
Rem ot e Operat ion
Th is selection on ly appears in th e Utility m en u if you r PC-Doctor su pports
rem ote con trol. Th is en try open s th e Rem ote Operation m en u if you are n ot
yet on lin e, or closes th e rem ote con n ection if th e system is already rem otely
con trolled.
Wh en PC-Doctor is operated rem otely, it is possible to perform a rem ote
reboot. Rem ote rebootin g is a com plicated procedu re th at reloads th e
operatin g system an d m akes ch an ges to CMOS RAM an d con figu ration files.
For fu rth er in form ation on rem ote operation s, refer to on lin e docu m en tation
or h elp.
PC-Doctor Diagn ostics B-5
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Printed in U.S.A.
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