Synology Computer Drive DS213 User Manual

Synology DiskStation DS213  
Quick Installation Guide  
Synology_QIG_DS213_20120515  
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Chapter  
Chapter 1:  
Before You Start  
1
Before you start setting up DiskStation, please check the package contents to verify that you have received the  
items below. Please also read the safety instructions carefully before use to prevent your DiskStation from any  
damages.  
Package Contents  
Main Unit x 1  
AC power cord x 1  
AC power adapter x 1  
RJ-45 LAN cable x 1  
Installation disc x 1  
Screws for 3.5” hard drives x 10  
Screws for 2.5” hard drives x 10  
3
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Synology DiskStation at a Glance  
No.  
1)  
Article Name  
Location  
Description  
The LED indicators are used to display the status of the internal disk and the  
system. For more information, see "Appendix B: LED Indication Table" on  
Page 16.  
LED Indicators  
Front Panel  
The Synology DiskStation offers SD card slot for accessing a SD card.  
SD Card Slot  
USB 2.0 Port  
USB 3.0 Ports  
Front Panel  
Front Panel  
Back Panel  
2)  
3)  
4)  
The Synology DiskStation offers USB ports for adding additional external hard  
drives, USB printers, or other USB devices.  
The Copy button lights up when you connect a USB Device to the USB port or  
a SD card to the SD card slot on the front panel. Pressing the button will copy  
the data from the connected USB device or SD card to Synology DiskStation’s  
internal HDD.  
Copy Button  
Power Button  
Front Panel  
Front Panel  
5)  
6)  
The power button is used to turn Synology DiskStation on or off.  
To turn off Synology DiskStation, press the power button and hold it until you  
hear a beep sound and the Power LED starts blinking.  
The fan is built to exhaust waste heat out of Synology DiskStation. If the fan is  
malfunctioning, the system will play beep sounds.  
7)  
8)  
Fan  
Back Panel  
Back Panel  
1.To restore IP, DNS, passwords for the admin account to default value.  
2.To reinstall the Synology DiskStation.  
RESET Button  
The LAN port is where you connect RJ-45 cable to Synology DiskStation.  
The power port is where you connect the AC adapter to Synology DiskStation.  
9)  
LAN Port  
Back Panel  
Back Panel  
Power Port  
10)  
4
Chapter 1: Before You Start  
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Safety Instructions  
Keep away from direct sunlight and away from chemicals. Make sure the environment does not  
experience abrupt changes in temperature or humidity.  
Do not place the Synology product close to any liquid.  
Before cleaning, unplug the power cord first. Wipe Synology product with damp paper towels. Do  
not use chemical or aerosol cleaners to clean it.  
Do not place the Synology product on a cart, table, or desk, which is not stable to avoid the  
product from falling over.  
The power cord must plug in to the right supply voltage. Make sure that the supplied AC voltage  
is correct and stable.  
To remove all electrical current from the device, ensure that all power cords are disconnected  
from the power source.  
5
Chapter 1: Before You Start  
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Chapter  
Chapter 2:  
Hardware Setup  
2
Tools and Parts for Hard Disk Installation  
. A screwdriver  
. At least one 3.5” or 2.5” SATA hard disk  
(Please visit www.synology.com for compatible hard disk models.)  
Warning: If you install a hard disk that contains data, system will format the hard disk and erase all data. If you need  
the data in the future, please back it up before installation.  
Install Hard Disks  
1 Remove the hard drive bay cover from the front panel.  
2 Push the latch upward and pull the handle to remove the hard drive tray from your DiskStation.  
6
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3 Load the hard disk in the hard drive tray.  
. For 3.5” Hard Disk: Place the hard disk in the hard drive tray, and then tighten the screws to secure the  
hard disk.  
. For 2.5” Hard Disk: Place the hard disk in the blue area (shown below) of the hard drive tray, turn the tray  
upside down, and then tighten the screws to secure the hard disk.  
4 Make sure the side marked with "UP" is facing up, and insert the hard drive tray into the empty hard drive bay.  
You should hear a click when the tray is locked in place.  
5 Repeat the above steps to assemble the other hard disk you have prepared.  
6 The disks’ positions are numbered as shown below.  
7
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7 Replace the hard drive bay cover to finish the installation.  
Note: If you want to set up a RAID set, it is recommended that all installed hard disks are of the same size to make  
the best use of hard disk capacity.  
Start Up Your DiskStation  
1 Connect the AC adapter to the power port of DiskStation. Connect one end of the AC power cord to the AC  
power adapter, and the other to the power outlet.  
2 Use the LAN cable to connect DiskStation to your switch/router/hub.  
3 Press and hold the power button to turn on your DiskStation.  
Your DiskStation is now online and detectable from a network computer.  
8
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Chapter  
Chapter 3:  
Install DSM on DiskStation  
3
After the hardware installation is complete, DiskStation Manager (DSM) operating system must be installed on  
your DiskStation before you could use it. Two installation methods are available.  
The most convenient way is to use the online Web Assistant for installing DSM from the web browser. The Web  
Assistant method will automatically download the latest available software updates from the Internet; otherwise,  
you can also use Synology Assistant to complete DSM installation via desktop utility.  
Once you’ve decided which method to proceed, follow the steps in this chapter to install DSM on your DiskStation.  
After DSM is installed, you can manage all features of your DiskStation by logging in to DSM with a web browser.  
Install DSM from the Web Browser  
By default your DiskStation model has a built-in tool called Web Assistant to help you configure and install the  
DSM operating system. Please refer to the steps in the following section.  
1 Power on DiskStation and have it connected to the Internet.  
2 Go to find.synology.com on your computer’s web browser.  
3 Web Assistant will be launched on your web browser. It will search and find your DiskStation within LAN, and  
the status of your DiskStation should be Not Installed.  
4 Click Connect to start the setup process. Follow the onscreen instructions to complete the setup process.  
Note:  
1.  
2.  
3.  
Suggested browsers: Chrome, Firefox.  
Both the DiskStation and the computer should be in the same local network.  
Internet connection must be available during DSM installation with Web Assistant.  
9
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Install DSM from the Installation Disc  
If you prefer to install DSM from the included Installation disc, or have encountered difficulty using Web Assistant,  
you can also install with desktop utility, Synology Assistant, by referring to following section for Windows, Mac  
and Linux.  
For Windows  
1 Insert the installation disc into your computer, and click Start. Follow the onscreen instructions to complete the  
setup process.  
2 Synology Assistant will be installed and launched on your computer. It will search and find your DiskStation  
within LAN, and the status of your DiskStation should be Not Installed. Double-click your DiskStation to start  
the setup process.  
4.0-2198  
DS213  
A5GA  
DiskStation  
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3 Click Browse to locate the DSM_[model name]_[number].pat installation file in the DSM folder of your  
installation disc. You can also download the latest version of DSM from Synology Download Center.  
D:\DSM\DSM_DS213_4.0-2198.pat  
4 Follow the onscreen instructions to complete the setup process.  
After the installation process is finished, you can manage your DiskStation with Synology DiskStation Manager  
(DSM). For more information about managing your DiskStation with DSM, refer to Synology DiskStation User’s  
Guide available at Synology Download Center.  
11 Chapter 3: Install DSM on DiskStation  
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For Mac OS X  
1 Insert the installation disc into your computer, and then double-click the SynologyInstall icon on the desktop.  
2 In the window that appears, double-click the MacOSX folder, and then double-click Synology Assistant-  
[number].dmg.  
4.0-2198  
3 Double-click the Synology Assistant.app in the window that appears.  
4 Follow step 2 to 4 of the “Install from Windows” section to finish setup.  
For Linux  
The Linux version is optimized for Ubuntu distribution version 8 and 9. You can still try installation on other Linux  
distributions (for evaluation purpose only).  
If you want to install using the command lines:  
Run the script install.sh in the Linux folder of the installation disc, which will guide you through the steps below.  
1 Remove the beta version of Synology Assistant (if any).  
sudo rm -rf /usr/local/Synology /usr/local/bin/SynologyAssistant  
2 Extract SynologyAssistant-[number].tar.gz to the directory you want, such as “/usr/local” or “.”  
tar -C ./ -zxvf SynologyAssistant-[number].tar.gz  
3 If you are using 64bit Ubuntu, install the 32bit libraries.  
sudo apt-get install ia32-libs  
4 Create the shortcut to /usr/local/bin.  
sudo ln -sf /path/install/SynologyAssistant/SynologyAssistant \  
/usr/local/bin/SynologyAssistant  
5 To run Synology Assistant, you can either use the following command:  
/path/install/SynologyAssistant/SynologyAssistant  
Or run the shortcut:  
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/usr/local/bin/SynologyAssistant  
If /usr/local/bin exists in your environment variable $PATH, just type:  
SynologyAssistant  
If you want to install using the GUI:  
1 Go to /usr/local and /usr/local/bin and delete the following folders (if any):  
Synology, SynologyAssistant  
2 Insert the installation disc into your computer, and then double-click the SynologyInstall icon on the desktop.  
3 In the File Browser window that appears, double-click the Linux folder, and then double-click Synology  
Assistant-[number].tar.gz.  
4.0-2198  
4.0-2198  
4 Click Extract, and then extract the SynologyAssistant directory to /usr/local or any other path.  
4.0-2198  
3.2-1922  
Important: If you are using 64bit Ubuntu, you have to install the 32bit libraries before proceeding. To install, type  
the following command in Terminal:  
sudo apt-get install ia32-libs  
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5 Go to /usr/local/SynologyAssistant (or [the path you just specified]/SynologyAssistant), double-click  
SynologyAssistant, and then select Run in Terminal in the dialog box that appears.  
Install DSM on DiskStation  
When you have activated Synology Assistant, follow step 2 to 4 of the “Install from Windows” section to finish  
setup.  
Learn More  
Congratulations! Your DiskStation is set up now. Refer to the User’s Guide in the installation disc for advanced  
settings and management. For more information or online resources about your DiskStation, please visit  
14 Chapter 3: Install DSM on DiskStation  
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Appendix  
AppendixA:  
Specifications  
A
Item  
DS213  
Internal HDD  
SATA (II) x 2  
8TB  
Max. Capacity  
(2 x 4TB hard drives)  
Hot Swappable HDD  
Yes  
USB 3.0 x 2  
External HDD Interface  
USB 2.0 x 1  
LAN Port  
USBCopy  
Gigabit x 1  
Yes  
Yes  
SDCopy  
Size (HxWxD) (mm)  
Weight (Kg)  
165 x 108 x 233.2  
1.25  
Windows XP onward  
Mac OS X 10.5 onward  
Ubuntu 9.04 onward  
Supported Clients  
Max. User Accounts  
Max. Group Accounts  
Max. Shared Folders  
2048  
256  
256  
Max. Concurrent  
Connections  
128  
8
Max. Supported IP  
Cameras  
EXT4  
File System  
EXT3, FAT, NTFS (External disk only)  
Basic JBOD RAID 0 RAID 1  
Synology Hybrid RAID (1-Disk Fault Tolerance)  
Volume Type  
FCC Class B CE Class B BSMI Class B  
Agency Certifications  
HDD Hibernation  
Yes  
Scheduled Power On/Off  
Wake on LAN/WAN  
Yes  
Yes  
English Deutsch Français Italiano Español Dansk Norsk Svensk  
Language Localization  
Nederlands Русский Polski Magyar Português do Brasil Português Europeu  
Türkçe Český 日本語한국어繁體中文简体中文  
Line voltage: 100V to 240V AC  
Frequency: 50/60Hz  
Operating Temperature: 40 to 95˚F (5 to 35˚C)  
Storage Temperature: 15 to 155˚F(-10 to 70˚C)  
Relative Humidity: 5% to 95% RH  
Power Consumption And  
Environment Requirements  
Maximum Operating Altitude: 10000 feet (3048m)  
Note: Model specifications are subject to change without notice. Please refer to www.synology.com for the latest information.  
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Appendix  
AppendixB:  
LED Indication Table  
B
LED Indication  
Color  
Status  
Description  
Static  
Volume normal  
Green  
HDD Hibernation  
(All the other LED indicators will be off)  
Slow on/off cycle  
Static  
Available volume space < 1GB  
Available volume space < 1 %  
Volume degraded or crashed  
No volume  
STATUS  
Orange  
Blinking  
Static  
Blinking  
Off  
Gigabit Link  
LAN  
DISK 1~2  
Copy  
Green  
Network is active  
Network is down  
Static  
Blinking  
Off  
Disk is ready and idle  
Disk is being accessed  
No internal disk  
Green  
Orange  
Green  
Static  
Static  
Blinking  
Off  
Cannot read / write  
USB disk / SD card detected  
Copying data  
No USB disk / SD card attached  
Power ready  
Static  
Booting up  
Power  
Blue  
Blinking  
Shutting down  
Off  
Power off  
Note: Model specifications are subject to change without notice. Please refer to www.synology.com for the latest information.  
16  
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SYNOLOGY, INC.  
END USER LICENSE AGREEMENT  
IMPORTANTREAD CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT  
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INCLUDING SYNOLOGY AMERICAN CORP AND SYNOLOGY UK LTD., (COLLECTIVELY, "SYNOLOGY") FOR ANY  
SYNOLOGY SOFTWARE, TOGETHER WITH ANY OTHER ASSOCIATED FIRMWARE, MEDIA, PRINTED MATERIALS AND  
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supplements the original Software is governed by this EULA  
unless separate license terms are provided with such  
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Support.  
During the Warranty Period,  
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Following the expiration of the applicable Warranty Period,  
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SUPPLIERS PROVIDE THE SOFTWARE "AS IS" AND  
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OF  
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INABILITY TO USE THE SOFTWARE OR OTHERWISE  
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ITS SUPPLIERS' LIABILITY ARISING OUT OF OR  
RELATING TO THE USE OR INABILITY TO USE THE  
SOFTWARE  
OR  
OTHERWISE  
UNDER  
OR  
IN  
CONNECTION WITH THIS EULA OR THE SOFTWARE IS  
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or claim arising out of or relating to this Warranty, the  
Software or services provided by Synology with respect to  
the Software or the relationship between you and Synology  
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SYNOLOGY, INC.  
LIMITED PRODUCT WARRANTY  
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC.  
AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP AND SYNOLOGY UK LTD., (COLLECTIVELY,  
"SYNOLOGY"). YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE  
PACKAGE CONTAINING AND/OR USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS  
WARRANTY, DO NOT USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE  
YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.  
Section 1. Definitions. (a) "Category I Product" means  
Synology product models RS810+, RS810RP+ and RX410.  
(b) "Category II Product" means Synology product models  
RS3412xs, RS3412RPxs, RS2212+, RS2212RP+, RS812+,  
RS812RP+, DS3612xs, DS1812+, DS1512+, DS712+,  
DS3611xs, DS2411+, DS1511+, DS1010+, DS710+,  
DS509+, DS508, RS812, RS212, RS3411xs, RS3411RPxs,  
RS2211+, RS2211RP+, RS411, RS409RP+, RS409+,  
RS409, RS408-RP, RS408, RS407, RX1211, RX1211RP,  
DX1211, DX510, DX5, RX4, and RAM Module (1GB/2GB).  
(c) "Category III Product" means all other Synology product  
models purchased by Customer after March 1, 2008.  
(d) "Category IV Product" means all other Synology product  
models purchased by Customer before February 29, 2008.  
(e) "Customer" means the original person or entity  
purchasing the Product from Synology or an authorized  
Synology distributor or reseller. (f) "Product" means a  
Category I Product, Category II Product, Category III Product,  
or Category IV Product and any hardware incorporated into  
the product by Synology and any accompanying  
documentation. (g) "Software" means the Synology  
proprietary software that accompanies the Product when  
purchased by Customer, is downloaded by Customer at the  
Web Site, or is pre-installed on the Product by Synology, and  
includes any firmware, associated media, images,  
animations, video, audio, text and applets incorporated into  
the software or Product and any updates or upgrades to  
such software. (h) "Warranty Period" means: (i) the period  
commencing on the date the Product is purchased by  
Customer and ending (1) five years after such date for  
Category I Products; (2) three years after such date for  
Category II Products; or (3) two years after such date for  
Category III Products; or (4) one year after such date for  
Category IV Products. (i) "Web Site" means the Synology  
web site located at www.synology.com.  
deficiency in the Product. Customer will reasonably assist  
Synology to diagnose and validate any nonconformity with  
the Product. The warranty set forth in Section 2.1 does not  
include: (1) any warranty relating to the Software;  
(2) physical installation or removal of the Product from  
Customer's site; (3) visits to Customer's site; (4) labor  
necessary to effect repairs or replace defective parts other  
than during Synology's or its contracted service providers'  
normal local business hours, exclusive of weekends and  
service providers’ holidays; (5) any work with any third party  
equipment or software; (6) any warranty of the hard disk if  
installed by Customer or any other third party; or (7) any  
warranty of compatibility with the hard disk.  
2.4  
Return. Any Product returned by Customer under  
Return Merchandise  
Section 2.3 must be assigned  
a
Authorization ("RMA") number by Synology before shipment  
and must be returned in accordance with Synology's then  
current RMA procedures.  
Customer may contact any  
authorized Synology distributor or reseller or Synology  
Support to obtain assistance in obtaining an RMA, and must  
provide proof of purchase and product serial number when  
asking for such assistance. For warranty claims, Customer  
must return the complete Product to Synology in accordance  
with this Section 2.4 to be eligible for coverage under this  
Warranty. Any Product returned without an RMA number, or  
any Product that has been disassembled (except under the  
direction of Synology) will be refused and returned to  
Customer at Customer's expense. Any Product that has  
been assigned a RMA number must be returned in the same  
condition as it was received from Synology to the address  
designated by Synology, freight pre-paid, in packaging  
sufficient to protect the contents thereof and with the RMA  
number prominently displayed on the outside of the box.  
Customer is responsible for insurance and risk of loss with  
respect to returned items until they are properly received by  
Synology. A Product issued a RMA number must be  
returned within fifteen (15) days after issuance of the  
applicable RMA number.  
Section 2. Limited Warranty and Remedies  
2.1  
Limited Warranty. Subject to Section 2.7, Synology  
warrants to Customer that each Product (a) will be free of  
material defects in workmanship and (b) under normal use  
will perform substantially in accordance with Synology's  
published specifications for the Product during the Warranty  
Period. Synology warrants the Software as set forth in the  
accompanying end user license agreement provided with the  
Product, if any.  
2.5  
Replacement by Synology. If Synology elects to  
replace any Product under this Warranty set forth in  
Section 2.1, then Synology will ship a replacement Product  
at Synology's expense via the shipping method selected by  
Synology after receipt of the nonconforming Product  
returned in accordance with Section 2.4 and validation by  
Synology that the Product does not conform to the warranty.  
Replacement Product will be new or serviceably used,  
comparable in function and performance to the original  
Product and warranted for the remainder of the original  
Warranty Period or thirty (30) days after it is shipped to  
Customer, whichever period is longer Any Product found by  
Synology to be non-defective will be returned to Customer.  
2.2  
Product Registration.  
Customers may register  
Products with Synology and may obtain the manufacturing  
date for Category I Products, Category II Products and  
Category III Products at the Web Site. The failure to register  
a Product at the Web Site will not diminish the warranty  
rights set forth in Section 2.1. Synology is not responsible  
for Customer's failure to identify the manufacturing date of  
any Product.  
2.6  
Support. During the Warranty Period, Synology will  
make available to Customer the support services. Following  
the expiration of the applicable Warranty Period, support for  
Products may be available from Synology upon written  
request.  
2.3  
Exclusive Remedy. If Customer gives notice of  
noncompliance with any of the warranties set forth in  
Section 2.1 within the applicable Warranty Period in the  
manner set forth below, then, upon verification of the  
noncompliance by Synology, Synology will, at Synology's  
option: (a) use commercially reasonable efforts to repair the  
Product, or (b) replace the noncomplying Product or part  
thereof upon return of the complete Product in accordance  
with Section 2.4 The foregoing sets forth Synology's entire  
liability and Customer's sole and exclusive remedy for any  
breach of warranty under Section 2.1 or any other defect or  
2.7  
Exclusions. The foregoing warranties and warranty  
obligations do not apply to any Product that (a) has been  
installed or used in a manner not specified or described in  
the Product specifications; (b) has been repaired, modified  
or altered by anyone other than Synology or its agent or  
designee; (c) has been in any way misused, abused, or  
damaged; (d) has been used with items not provided by  
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Synology other than the hardware or software for which the  
Product is designed; or (e) otherwise fails to conform to the  
Product specifications and such failure is attributable to  
causes not within or under Synology's control. Further, the  
foregoing warranties will be void if (1) Customer  
disassembles the Product except as authorized by Synology;  
(2) Customer fails to implement any correction, modification,  
enhancement, improvement or other update made available  
to Customer by Synology; or (3) Customer implements,  
installs or uses any correction, modification, enhancement,  
improvement or other update made available by any third  
party. The warranty set forth in Section 2.1 will terminate  
upon Customer's sale or transfer of the Product to a third  
party.  
ACCOMPANYING DOCUMENTATION OR SOFTWARE  
AND ANY OTHER GOODS OR SERVICES PROVIDED  
UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT  
ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT  
REGARDLESS OF THE AMOUNT OF DAMAGES  
CUSTOMER MAY INCUR AND WHETHER BASED ON  
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT  
LIABILITY OR OTHER THEORY. The foregoing disclaimer  
of certain damages and limitation of liability will apply to the  
maximum extent permitted by applicable law. The laws of  
some states/jurisdictions do not allow exclusion or limitation  
of certain damages. To the extent that those laws apply to  
the Product, the exclusions and limitations set forth above  
may not apply to Customer.  
2.8  
Disclaimer of Warranties. THE WARRANTIES,  
Section 4. Miscellaneous  
OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND  
THE REMEDIES OF CUSTOMER SET FORTH IN THIS  
WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION  
FOR, AND CUSTOMER HEREBY WAIVES, RELEASES  
4.1  
Proprietary Rights.  
The Product and any  
accompanying Software and documentation provided with  
the Product include proprietary and intellectual property  
rights of Synology and its third party suppliers and licensors.  
Synology retains and reserves all right, title, and interest in  
the intellectual property rights of the Product, and no title to  
or ownership of any intellectual property rights in or to the  
Product, any accompanying Software or documentation and  
any other goods provided under this Warranty is transferred  
to Customer under this Warranty. Customer will (a) comply  
with the terms and conditions of the Synology end user  
license agreement accompanying any Software furnished by  
Synology or an authorized Synology distributor or reseller;  
and (b) not attempt to reverse engineer any Product or  
component thereof or accompanying Software or otherwise  
misappropriate, circumvent or violate any of Synology's  
intellectual property rights.  
AND  
DISCLAIMS,  
ALL  
OTHER  
WARRANTIES,  
OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL  
OTHER RIGHTS, CLAIMS AND REMEDIES OF  
CUSTOMER AGAINST SYNOLOGY, EXPRESS OR  
IMPLIED, ARISING BY LAW OR OTHERWISE, WITH  
RESPECT TO THE PRODUCT, ACCOMPANYING  
DOCUMENTATION OR SOFTWARE AND ANY OTHER  
GOODS OR SERVICES DELIVERED UNDER THIS  
WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY:  
(A) IMPLIED WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR  
A
PARTICULAR PURPOSE OR USE;  
(B) IMPLIED WARRANTY ARISING FROM COURSE OF  
PERFORMANCE, COURSE OF DEALING, OR USAGE OF  
TRADE;  
MISAPPROPRIATION;  
(C) CLAIM  
OF  
OR  
INFRINGEMENT  
(D) CLAIM IN  
OR  
TORT  
4.2  
Assignment. Customer will not assign any of its  
(WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY,  
PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY  
rights under this Warranty directly, by operation of law or  
otherwise, without the prior written consent of Synology.  
MAKES  
NO  
GUARANTEE  
AND  
SPECIFICALLY  
4.3  
No Additional Terms.  
Except as expressly  
DISCLAIMS ANY WARRANTY THAT THE DATA OR  
INFORMATION STORED ON ANY SYNOLOGY PRODUCT  
WILL BE SECURE AND WITHOUT RISK OF DATA LOSS.  
SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES  
APPROPRIATE MEASURES TO BACK UP THE DATA  
STORED ON THE PRODUCT. SOME STATES DO NOT  
ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO  
THE ABOVE LIMITATION MAY NOT APPLY TO  
CUSTOMER.  
permitted by this Warranty, neither party will be bound by,  
and each party specifically objects to, any term, condition or  
other provision that conflicts with the provisions of this  
Warranty that is made by the other party in any purchase  
order, receipt, acceptance, confirmation, correspondence or  
otherwise, unless each party specifically agrees to such  
provision in writing. Further, if this Warranty conflicts with  
any terms or conditions of any other agreement entered into  
by the parties with respect to the Product, this Warranty will  
prevail unless the other agreement specifically references  
the sections of this Warranty that it supersedes.  
Section 3. Limitations of Liability  
3.1  
Force Majeure. Synology will not be liable for, or be  
considered to be in breach of or default under this Warranty  
on account of, any delay or failure to perform as required by  
this Warranty as a result of any cause or condition beyond  
its reasonable control (including, without limitation, any act or  
failure to act by Customer).  
4.4  
Applicable Law. Unless expressly prohibited by  
local law, this Warranty is governed by the laws of the State  
of Washington, U.S.A. without regard to any conflict of law  
principles to the contrary. The 1980 U.N. Convention on  
Contracts for the International Sale of Goods or any  
successor thereto does not apply.  
3.2  
Disclaimer of Certain Damages. IN NO EVENT  
WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR  
THE COST OF COVER OR FOR ANY INCIDENTAL,  
INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR  
SIMILAR DAMAGES OR LIABILITIES WHATSOEVER  
(INCLUDING, BUT NOT LIMITED TO LOSS OF DATA,  
INFORMATION, REVENUE, PROFIT OR BUSINESS)  
ARISING OUT OF OR RELATING TO THE USE OR  
4.5  
Dispute Resolution. Any dispute, controversy or  
claim arising out of or relating to this Warranty, the Product  
or services provided by Synology with respect to the Product  
or the relationship between Customers residing within the  
United States and Synology will be resolved exclusively and  
finally by arbitration under the current commercial rules of  
the American Arbitration Association, except as otherwise  
provided below. The arbitration will be conducted before a  
single arbitrator, and will be limited solely to the dispute  
between Customer and Synology. The arbitration, or any  
portion of it, will not be consolidated with any other  
arbitration and will not be conducted on a class-wide or class  
action basis. The arbitration shall be held in King County,  
Washington, U.S.A. by submission of documents, by  
telephone, online or in person as determined by the  
arbitrator at the request of the parties. The prevailing party in  
any arbitration or legal action occurring within the United  
States or otherwise shall receive all costs and reasonable  
INABILITY  
TO  
USE  
THE  
PRODUCT,  
ANY  
ACCOMPANYING DOCUMENTATION OR SOFTWARE  
AND ANY OTHER GOODS OR SERVICES PROVIDED  
UNDER THIS WARRANTY, WHETHER BASED ON  
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT  
LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS  
BEEN ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES.  
3.3  
Limitation of Liability. SYNOLOGY'S AND ITS  
SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING  
TO THE USE OR INABILITY TO USE THE PRODUCT, ANY  
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attorneys’ fees, including any arbitration fee paid by the  
prevailing party. Any decision rendered in such arbitration  
proceedings will be final and binding on the parties, and  
judgment may be entered thereon in any court of competent  
jurisdiction. Customer understands that, in the absence of  
this provision, Customer would have had a right to litigate  
any such dispute, controversy or claim in a court, including  
the right to litigate claims on a class-wide or class-action  
basis, and Customer expressly and knowingly waives those  
rights and agrees to resolve any disputes through binding  
arbitration in accordance with the provisions of this  
Section 4.5. For Customers not residing within the United  
States, any dispute, controversy or claim described in this  
section shall be finally resolved by arbitration conducted by  
three neutral arbitrators in accordance with the procedures  
of the R.O.C. Arbitration Law and related enforcement rules.  
The arbitration shall take place in Taipei, Taiwan, R.O.C.,  
and the arbitration proceedings shall be conducted in  
English or, if both parties so agree, in Mandarin Chinese.  
The arbitration award shall be final and binding on the  
parties and may be enforced in any court having jurisdiction.  
Nothing in this Section shall be deemed to prohibit or restrict  
Synology from seeking injunctive relief or seeking such other  
rights and remedies as it may have at law or equity for any  
actual or threatened breach of any provision of this Warranty  
relating to Synology's intellectual property rights.  
4.6  
Attorneys' Fees. In any arbitration, mediation, or  
other legal action or proceeding to enforce rights or  
remedies under this Warranty, the prevailing party will be  
entitled to recover, in addition to any other relief to which it  
may be entitled, costs and reasonable attorneys' fees.  
4.7  
Export Restrictions. You acknowledge that the  
Product may be subject to U.S. export restrictions. You will  
comply with all applicable laws and regulations that apply to  
the Product, including without limitation the U.S. Export  
Administration Regulations.  
4.8  
Severability. If any provision of this Warranty is held  
by a court of competent jurisdiction to be invalid, illegal, or  
unenforceable, the remainder of this Warranty will remain in  
full force and effect.  
4.9  
Entire Agreement. This Warranty constitutes the entire  
agreement, and supersedes any and all prior agreements,  
between Synology and Customer related to the subject matter  
hereof. No amendment, modification or waiver of any of the  
provisions of this Warranty will be valid unless set forth in a  
written instrument signed by the party to be bound thereby.  
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