Instruction Manual
RESIDENTIAL GAS WATER HEATERS
DIRECT VENT GAS MODELS
NOT FOR USE IN MANUFACTURED (MOBILE) HOMES
A Brand of State Industries, Inc
Ashland City, TN 37015
GAMA certification applies to
all residential gas water heat-
ers with capacities of 20 to
100 gallons with input rating
of 75,000 BTU/Hr. or less.
• For Your Safety •
AN ODORANT IS ADDED TO THE GAS USED
BY THIS WATER HEATER.
ALL TECHNICAL AND WARRANTY QUESTIONS: SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER
HEATER WAS PURCHASED. IF YOU ARE UNSUCCESSFUL, PLEASE WRITE TO THE COMPANY LISTED ON THE RATING
PLATE ON THE WATER HEATER.
KEEP THIS MANUAL IN THE POCKET ON HEATER FOR FUTURE REFERENCE
WHENEVER MAINTENANCE ADJUSTMENT OR SERVICE IS REQUIRED.
PRINTED IN CANADA 0408
PART NO. 186589-001 REV. A
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GENERAL SAFETY
3
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TABLE OF CONTENTS
SAFE INSTALLATION, USE AND SERVICE . . . . . . . . . . . . . 2
High rise vent arrangement . . . . . . . . . . . . . . . . . . . . . . . 16
Standard vent arrangement. . . . . . . . . . . . . . . . . . . . . . . 17
Securing vent termination assembly to the exterior wall . 17
Uncompressing the corrugated tubing. . . . . . . . . . . . . . . 17
Vent restricter plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Offset vent arrangement Condition 1. . . . . . . . . . . . . . . . 18
Offset vent arrangement Condition 2. . . . . . . . . . . . . . . . 18
LIGHTING & OPERATING LABEL . . . . . . . . . . . . . . . . . . . . 19
TEMPERATURE REGULATION . . . . . . . . . . . . . . . . . . . . . . 20
Temperature regulation . . . . . . . . . . . . . . . . . . . . . . . . . . 20
FOR YOUR INFORMATION . . . . . . . . . . . . . . . . . . . . . . . 21-22
External damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Start up conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Condensate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Smoke/odor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Thermal expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Strange sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Operational Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Smelly water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
“Air” in hot water systems . . . . . . . . . . . . . . . . . . . . . . . . 22
High water temperature shut off system . . . . . . . . . . . . . 22
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-25
Venting system inspection . . . . . . . . . . . . . . . . . . . . . . . . 23
Pilot and main burner. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Temperature & pressure relief valve . . . . . . . . . . . . . . . . 24
Draining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cathodic protection - anode. . . . . . . . . . . . . . . . . . . . . . . 24
Anode rod maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . 24
Drain valve washer replacement . . . . . . . . . . . . . . . . . . . 25
LEAKAGE CHECKPOINTS. . . . . . . . . . . . . . . . . . . . . . . . . . 26
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
TROUBLESHOOTING GUIDELINES . . . . . . . . . . . . . . . . 27-28
NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-31
GENERAL SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preparing for the installation . . . . . . . . . . . . . . . . . . . . . . . 4
INSTALLATION REQUIREMENTS FOR THE
COMMONWEALTH OF MASSACHUSETTS . . . . . . . . . . . . . 5
TYPICAL INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Get to know your water heater . . . . . . . . . . . . . . . . . . . . . 6
Replacement parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mixing valve useage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LOCATING THE NEW WATER HEATER . . . . . . . . . . . . . . . . 8
Facts to consider about location . . . . . . . . . . . . . . . . . . . . 8
Insulation blankets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ventilation for appliances located in confined spaces. . . . 9
Vent termination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
INSTALLING THE NEW WATER HEATER. . . . . . . . . . . . 10-18
Required ability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inspect shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Water piping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
T & P valve and pipe insulation (if supplied) . . . . . . . . . . .11
Temperature-pressure relief valve . . . . . . . . . . . . . . . . . . .11
Water (potable) heating and space heating. . . . . . . . . . . 12
Closed water system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Gas piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Sediment traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Filling the water heater . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Venting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
High altitude installations. . . . . . . . . . . . . . . . . . . . . . . . . 14
Combustion air and ventilation . . . . . . . . . . . . . . . . . . . . 15
Vent terminal clearances . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vent connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Locating clearance hole for vent . . . . . . . . . . . . . . . . . . . 16
INTRODUCTION
Thank You for purchasing this water heater. Properly installed
and maintained, it should give you years of trouble free service.
ATTEMPTING TO INSTALL OR OPERATE THE WATER
HEATER.
2. The installation must conform with these instructions and
the local code authority having jurisdiction. In the absence of
local codes, installations shall comply with the National Fuel
Gas Code ANSI Z223.1/NFPA. This publication is available
from the Canadian Standards Association, 8501 East Pleas-
ant Valley Road, Cleveland, OH 44131.
3. If after reading this manual you have any questions or do not
understand any portion of the instructions, call the local gas
utility or the manufacturer whose name appears on the rating
plate.
4. Carefully plan the place where you are going to put the water
heater. Correct combustion, vent action, and vent pipe instal-
lation are very important in preventing death from possible
carbon monoxide poisoning and fires, see Figures 1 and 2.
Examine the location to ensure the water heater complies
with the “Locating the New Water Heater” section in this
manual.
5. For California installation this water heater must be braced,
anchored, or strapped to avoid falling or moving during an
earthquake. See instructions for correct installation proce-
dures. Instructions may be obtained from California Office of
the State Architect, 400 P Street, Sacramento, CA 95814.
6. Massachusetts Code requires this water heater to be in-
stalled in accordance with Massachusetts 248-CMR 2.00:
State Plumbing Code and 248-CMR 5.00. For more informa-
tion see next page.
Abbreviations Found In This Instruction Manual:
•
•
•
•
•
•
CSA
- Canadian Standards Association
ANSI
NFPA
ASME
GAMA
UL
- American National Standards Institute
- National Fire Protection Association
- American Society of Mechanical Engineers
- Gas Appliance Manufacturer’s Association
- Underwriters Laboratories Inc.
This gas-fired water heater is design certified by Underwriters
Laboratories Inc. under American National Standard/CSA Stan-
dard for Gas Water Heaters ANSI Z21.10.1 • CSA 4.1 (current
edition).
PREPARING FOR THE INSTALLATION
1. Read the “General Safety” section, page 3 of this manual
first and then the entire manual carefully. If you don’t follow
the safety rules, the water heater will not operate properly. It
could cause DEATH, SERIOUS BODILY INJURY AND/OR
PROPERTY DAMAGE. This manual contains instructions for
the installation, operation, and maintenance of the gas-fired
water heater. It also contains warnings throughout the man-
ual that you must read and be aware of. All warnings and all
instructions are essential to the proper operation of the water
heater and your safety. Since we cannot put everything on
the first few pages, READ THE ENTIRE MANUAL BEFORE
4
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INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS
For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters installed
in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of
the venting, including but not limited to decks and porches, the following requirements shall be satisfied:
INSTALLATION OF CARBON MONOXIDE DETECTORS At the time of installation of the side wall horizontal vented gas fu-
eled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and
battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or
gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each ad-
ditional level of the dwelling, building or structure served by the sidewall horizontal vented gas fueled equipment. It shall be the
responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired
carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall
have a period of thirty (30) days to comply with the above requirements provided that during said thirty (30) day period, a battery
operated carbon monoxide detector with an alarm shall be installed.
APPROVED CARBON MONOXIDE DETECTORS Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and CSA certified.
SIGNAGE A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height
of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appli-
ance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW.
KEEP CLEAR OF ALL OBSTRUCTIONS.”
INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with
the provisions of 248 CMR 5.08(2)(a) 1 through 4.
EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54
as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwell-
ing, building, or structure used in whole or in part for residential purposes.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with
the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall
include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but
identifies “special venting systems,” the following requirements shall be satisfied by the manufacturer:
1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation
instructions; and
2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all vent-
ing instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
5
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TYPICAL INSTALLATION
GET TO KNOW YOUR WATER HEATER
REPLACEMENT PARTS
Replacement parts may be ordered through authorized servicers
or distributors. When ordering parts, provide complete model
and serial numbers (see rating plate), quantity and name of part
desired (as listed in Figure 1). Standard hardware items may be
purchased locally.
COLD WATER
INLET PIPE
THERMAL
EXPANSION TANK
TRIM PLATE
(OUTSIDE)
TRIM PLATE
(INSIDE)
INLET VALVE
VACUUM RELIEF
VALVE
INSTALLTHERMALEXPANSION
TANK IF WATER HEATER IS
INSTALLED IN A CLOSED
SYSTEM.
UNION
INSTALL PER
LOCAL CODES.
HOT WATER
OUTLET PIPE
INLET DIP
TUBE
ANODE
GAS PILOT & MAIN BURNER
TEMPERATURE
AND PRESSURE
RELIEF VALVE
PILOT
FLUE BAFFLE
THERMOCOUPLE
PIEZO ELECTRODE
THERMOSTAT
DISCHARGE PIPE
(DO NOT CAP OR
PLUG)
GAS SUPPLY
LINE
GAS CONTROL
KNOB
WATER
TEMPERATURE
ADJUSTING DIAL
MAIN MANUAL
GAS SHUTOFF
VALVE
DRAIN VALVE
GROUND-JOINT
UNION
GAS CONTROL
DRAINPAN
DIRT LEG
6” MAXIMUM
AIR GAP
FLOOR DRAIN
OUTER DOOR
ALL
SUPPLIED BY CUSTOMER.
FIGURE 1
6
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MIXING VALVE USAGE
NON-SCALD
TEMPERING VALVE
TEMPERED POTABLE WATER
SHUT-OFF VALVE
COLD WATER INLET
NON-TEMPERED WATER SUPPLY
NON-TEMPERED WATER RETURN
SUGGESTED PIPING
ARRANGEMENT FOR
TOP CONNECTIONS
TEMPERATURE-PRESSURE
RELIEF VALVE
GAS SUPPLY
DISCHARGE PIPE
(DO NOT CAP
OR PLUG)
CERTAIN MODELS ARE EQUIPPED WITH
SIDE PLUMBING CONNECTIONS FOR
SPACE HEATING. THE HOT AND COLD
FITTING ASSEMBLIES (PART # 9001262)
CAN BE ORDERED THROUGH THE
MANUFACTURER.
DRAIN VALVE
DRAIN PAN
6” MAXIMUM
AIR GAP
TO SUITABLE DRAIN
FIGURE 2
This appliance has been design certified as complying with
American National Standard/CSA Standard for water heaters
and is considered suitable for:
HOTTER WATER CAN SCALD:
Water heaters are intended to produce hot water. Water heated
to a temperature which will satisfy space heating, clothes wash-
ing, dish washing, and other sanitizing needs can scald and
permanently injure you upon contact. Some people are more
likely to be permanently injured by hot water than others. These
include the elderly, children, the infirm, or physically/mentally
handicapped. If anyone using hot water in your home fits into
one of these groups or if there is a local code or state law requir-
ing a certain temperature water at the hot water tap, then you
must take special precautions. In addition to using the lowest
possible temperature setting that satisfies your hot water needs,
a means such as a *Mixing Valve, should be used at the hot
water taps used by these people or at the water heater. Mix-
ing valves are available at plumbing supply or hardware stores.
Consult a Qualified Installer or Service Agency. Follow mixing
valve manufacturer’s instructions for installation of the valves.
Before changing the factory setting on the thermostat, read the
“Temperature Regulation” section in this manual.
Water (Potable) Heating and Space Heating: All models are
considered suitable for water (potable) heating and space heat-
ing.
7
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LOCATING THE NEW WATER HEATER
•
•
•
Sensors mounted in the drain pan that turn off the water sup-
ply to the entire home when water is detected in the drain
pan.
FACTS TO CONSIDER ABOUT THE LOCATION
Carefully choose an indoor location for the new water heater,
because the placement is a very important consideration for the
safety of the occupants in the building and for the most eco-
nomical use of the appliance. This water heater is not for use in
manufactured (mobile) homes or outdoor installation.
Water supply shut-off devices that activate based on the wa-
ter pressure differential between the cold water and hot water
pipes connected to the water heater.
Devices that will turn off the gas supply to a gas water heater
while at the same time shutting off its water supply.
Also, the water heater must be located and/or protected so it is
not subject to physical damage by a moving vehicle.
Whether replacing an old water heater or putting the water heater
in a new location, the following critical points must be observed:
1. Select a location indoors as close as practical to the vent
terminal or location to which the water heater vent piping is
going to be connected, and as centralized with the water pip-
ing system as possible.
2. Selected location must provide adequate clearances for ser-
vicing and proper operation of the water heater.
This water heater must not be installed directly on carpeting.
Carpeting must be protected by metal or wood panel beneath
the appliance extending beyond the full width and depth of the
appliance by at least 3 in. (76mm) in any direction, or if the ap-
pliance is installed in an alcove or closet, the entire floor must be
covered by the panel. Failure to heed this warning may result
in a fire hazard.
Installation of the water heater must be accomplished in such a
manner that if the tank or any connections should leak, the flow
will not cause damage to the structure. For this reason, it is not
advisable to install the water heater in an attic or upper floor.
When such locations cannot be avoided, a suitable drain pan
should be installed under the water heater. Drain pans are avail-
able at your local hardware store. Such a drain pan must have
a minimum length and width of at least 2 in. (51mm) greater that
the water heater dimensions and must be piped to an adequate
drain. The pan must not restrict combustion air flow.
Water heater life depends upon water quality, water pressure
and the environment in which the water heater is installed. Water
heaters are sometimes installed in locations where leakage may
result in property damage, even with the use of a drain pan piped
to a drain. However, unanticipated damage can be reduced or
prevented by a leak detector or water shut-off device used in
conjunction with a piped drain pan. These devices are available
from some plumbing supply wholesalers and retailers, and de-
tect and react to leakage in various ways:
•
Sensors mounted in the drain pan that trigger an alarm or
turn off the incoming water to the water heater when leakage
is detected.
8
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Confined Space is a space whose volume is less than 50 cubic
feet per 1,000 Btu per hour (4.8 cm per kW) of the aggregate
input rating of all appliances installed in that space.
VENT TERMINATION
Before installing water heater determine placement of vent ter-
mination.
Make certain to observe vent location limitation, see Figures 3,
4 & 12.
INSULATION BLANKETS
Minimum
clearances
between
the
water
heater
and combustible and noncombustible construction are: 0 in.
(0mm) from sides, 0 in. (0mm) from back, 4 in. (102mm) from
front of jacket to closet door and 20 in. (508mm) from top of
jacket to combustible and noncombustible material. Minimum
vent clearance: 1 in. (25mm)*. Provide 3 ft. (915mm) front clear-
ance for servicing and adequate clearance between the jacket
top & ceiling for servicing the flue area, see Figure 4.
Insulation blankets available to the general public for external use
on gas water heaters are not necessary with this product. The
purpose of an insulation blanket is to reduce the standby heat
loss encountered with storage tank water heaters. Your Water
heater meets or exceeds the National Appliance Energy Conser-
vation Act standards with respect to insulation and standby loss
requirements, making an insulation blanket unnecessary.
* Where the wall is combustible and the wall thickness is over
14 in. (356mm), 1 in. (25mm) clearance to combustible materials
around the vent terminal is needed. The first 14 in. (356mm) is
zero clearance.
Should you choose to apply an insulation blanket to this heater,
you should follow these instructions (See Figure 1 for identifica-
tion of components mentioned below). Failure to follow these
instructions can restrict the air flow required for proper combus-
tion, resulting in fire, asphyxiation, serious personal injury or
death.
Make certain the vent locations comply with the National Fuel
Gas Code ANSI Z223.1/NFPA 54 and/or local codes. There is
some important information shown in Figure 12.
For a second or more direct vent unit, the distance between vent
terminals must be a minimum of 12 in. (305mm).
•
•
•
Do not cover the outer door, thermostat or temperature &
pressure relief valve.
Do not cover the instruction manual. Keep it on the side of
the water heater or nearby for future reference.
Do obtain new warning and instruction labels from the manu-
facturer for placement on the blanket directly over the exist-
ing labels.
VENTILATION FOR APPLIANCES LOCATED IN
CONFINED SPACES
FIGURE 4
FIGURE 3
9
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INSTALLING THE NEW WATER HEATER
REQUIRED ABILITY
INSTALLATION OR SERVICE OF THIS WATER HEATER
REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED
TRADESMAN IN THE FIELD INVOLVED. PLUMBING, AIR
SUPPLY, VENTING AND GAS SUPPLY ARE REQUIRED.
INSPECT SHIPMENT
This water heater shall not be connected to any heating systems
or component(s) used with a non-potable water heating appli-
ance.
There may be hidden damage caused in transit. Check to
be certain all parts of the venting system, as listed below,
are present. CAUTION!!! IF THERE ARE ANY DAMAGED
PARTS, DO NOT INSTALL THIS WATER HEATER. REPORT
ANY SHORTAGE TO YOUR DISTRIBUTOR OR DAMAGE TO
YOUR CARRIER.
All piping components connected to this unit for space heating
applications shall be suitable for use with potable water.
Toxic chemicals, such as those used for boiler treatment shall
not be introduced into this system.
GENERAL
The installation must conform to these instructions and the lo-
cal code authority having jurisdiction. In the absence of local
codes, the installation must comply with the current editions of
the National Fuel Gas Code ANSI Z223.1/NFPA 54. The code is
available from the Canadian Standards Association, 8501 East
Pleasant Valley Road, Cleveland, OH 44131.
When the system requires water for space heating at tem-
peratures higher than required for domestic water purposes, a
tempering valve must be installed. Please refer to Figure 2 for
suggested piping arrangement.
Water supply systems may, because of such events as high line
pressure, frequent cut-offs, the effects of water hammer among
others, have installed devices such as pressure reducing valves,
check valves, back flow preventers, etc. to control these types of
problems. When these devices are not equipped with an internal
by-pass, and no other measures are taken, the devices cause
the water system to be closed. As water is heated, it expands
(thermal expansion) and closed systems do not allow for the
expansion of heated water.
WATER PIPING
The water within the water heater tank expands as it is heated
and increases the pressure of the water system. If the relieving
point of the water heater’s temperature-pressure relief valve
is reached, the valve will relieve the excess pressure. The
temperature-pressure relief valve is not intended for the
constant relief of thermal expansion. This is an unacceptable
condition and must be corrected.
It is recommended that any devices installed which could create
a closed system have a by-pass and/or the system have an ex-
pansion tank to relieve the pressure built by thermal expansion
in the water system. Expansion tanks are available for ordering
through a local plumbing contractor. Contact the local water
supplier and/or a service agency for assistance in controlling
these situations.
HOTTER WATER CAN SCALD:
Water heaters are intended to produce hot water. Water heated
to a temperature which will satisfy space heating, clothes wash-
ing, dish washing, cleaning and other sanitizing needs can scald
and permanently injure you upon contact. Some people are
more likely to be permanently injured by hot water than others.
These include the elderly, children, the infirm, or physically/men-
tally handicapped. If anyone using hot water in your home fits
into one of these groups or if there is a local code or state law
requiring a certain temperature water at the hot water tap, then
you must take special precautions. In addition to using the low-
est possible temperature setting that satisfies your hot water
needs, a means such as a *mixing valve, should be used at the
hot water taps used by these people or at the water heater, see
Figure 2. Valves for reducing point of use temperature by mixing
cold and hot water are also available:
NOTE: To protect against untimely corrosion of hot and cold
water fittings, it is strongly recommended that di-electric
unions or couplings be installed on this water heater when
connected to copper pipe.
All gas piping must comply with local codes and ordinances or
with the National Fuel Gas Code ANSI Z223.1/NFPA 54 which-
ever applies. Copper and brass tubing and fittings (except tin
lined copper tubing) shall not be used.
Consult a Qualified Installer or Service Agency. Follow man-
ufacturer’s instructions for installation of the valves. Before
changing the factory setting on the thermostat, read the “Tem-
perature Regulation” section in this manual.
10
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FIGURE 6
HOT WATER
OUTLET
COLD WATER
INTLET
Fit pipe insulation over the incoming cold water line and the hot
water line. Make sure that the insulation is against the top cover
of the heater.
Fit T & P valve insulation over valve. Make sure that the insula-
tion does not interfere with the lever of the T & P valve.
SHUTOFF
VALVE
UNION
3/4” SWEAT
FITTING
UNION
3/4” SWEAT
FITTING
Secure all insulation using tape.
TEMPERATURE
AND PRESSURE
RELIEF VALVE
TEMPERATURE-PRESSURE RELIEF VALVE
DISCHARGE PIPE
(DO NOT CAP
OR PLUG)
DRAIN PAN
DRAIN VALVE
FLOOR DRAIN
6” MAXIMUM
AIR GAP
FIGURE 5
Figure 5 shows the typical attachment of the water piping to the
water heater. The water heater is equipped with 3/4“ NPT water
connections.
This heater is provided with a properly certified combination
temperature - pressure relief valve by the manufacturer.
The valve is certified by a nationally recognized testing labora-
tory that maintains periodic inspection of production of listed
equipment of materials as meeting the requirements for Relief
Valves for Hot Water Supply Systems, ANSI Z21.22 • CSA 4.4,
and the code requirements of ASME.
NOTE: If using copper tubing, solder tubing to an adapter before
attaching the adapter to the cold water inlet connection. Do not
solder the cold water supply line directly to the cold water inlet.
It will harm the dip tube and damage the tank.
T & P VALVE AND PIPE INSULATION (IF SUPPLIED)
If replaced, the valve must meet the requirements of local codes,
but not less than a combination temperature and pressure relief
valve certified as indicated in the above paragraph.
Remove insulation for T & P valve and pipe connections from
carton.
The valve must be marked with a maximum set pressure not to ex-
ceed the marked hydrostatic working pressure of the water heater
(150 psi = 1,035 kPa) and a discharge capacity not less than the
water heater input rate as shown on the model rating plate.
For safe operation of the water heater, the relief valve must not
be removed from its designated opening nor plugged.
The temperature-pressure relief valve must be installed directly
into the fitting of the water heater designed for the relief valve.
Position the valve downward and provide tubing so that any
discharge will exit only within 6 in. (152mm) above, or at any
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distance below the structural floor. Be certain that no contact is
made with any live electrical part. The discharge opening must
not be blocked or reduced in size under any circumstances.
Excessive length, over 30 ft. (9.14m), or use of more than four
elbows can cause restriction and reduce the discharge capacity
of the valve, see Figures 5 or 10.
4. When the system requires water for space heating at
temperatures higher than required for domestic water
purposes, a tempering valve must be installed, see Figure 7
for suggested piping arrangement.
No valve or other obstruction is to be placed between the relief
valve and the tank. Do not connect tubing directly to discharge
drain unless a 6 in. (152mm) air gap is provided. To prevent
bodily injury, hazard to life, or property damage, the relief valve
must be allowed to discharge water in quantities should circum-
stances demand. If the discharge pipe is not connected to a
drain or other suitable means, the water flow may cause property
damage.
The Discharge Pipe:
FIGURE 7
•
Shall not be smaller in size than the outlet pipe size of the
valve, or have any reducing couplings or other restrictions.
Shall not be plugged or blocked.
Shall be of material listed for hot water distribution.
Shall be installed so as to allow complete drainage of both
the temperature-pressure relief valve, and the discharge
pipe.
•
•
•
CLOSED WATER SYSTEM
A closed system will exist if a back-flow preventer (check valve),
pressure reducing valve, or other similar device is installed in
the cold water line between the water heater and the street main
(or well). Excessive pressure may develop due to the thermal
expansion of heated water causing premature tank failure or
intermittent relief valve operation. This type of failure is not
covered by the limited warranty. An expansion tank may be
necessary in the cold water supply to alleviate this situation, see
Figure 1. Contact the local plumbing authority.
•
•
Shall terminate at an adequate drain.
Shall not have any valve between the relief valve and tank.
If the temperature and pressure relief valve on the appliance
discharges periodically, this may be due to thermal expansion
in a closed water supply system. Contact the water supplier or
local plumbing inspector on how to correct this situation. DO
NOT PLUG THE TEMPERATURE AND PRESSURE RELIEF
VALVE.
GAS PIPING
The temperature-pressure relief valve must be manually oper-
ated at least once a year. Caution should be taken to ensure that
(1) no one is in front of or around the outlet of the temperature-
pressure relief valve discharge line, and (2) the water manually
discharged will not cause any bodily injury or property damage
because the water may be extremely hot.
If after manually operating the valve, it fails to completely reset
and continues to release water, immediately close the cold water
inlet to the water heater, follow the draining instructions, and re-
place the temperature-pressure relief valve with a new one.
WATER (POTABLE) HEATING AND SPACE HEATING
1. All piping components connected to this unit for space heating
applications shall be suitable for use with potable water.
2. Toxic chemicals, such as those used for boiler treatment,
shall NEVER be introduced into this system.
3. This unit may NEVER be connected to any existing heating
system or component(s) previously used with a non-potable
water heating appliance.
Make sure the gas supplied is the same type listed on the model
rating plate. The inlet gas pressure must not exceed 14 inch
water column (3.5 kPa) for natural and propane gas (L.P.). The
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minimum inlet gas pressure shown on the rating plate is that
which will permit firing at rated input.
All gas piping must comply with local codes and ordinances or
with the National Fuel Gas Code ANSI Z223.1/NFPA 54 which-
ever applies. Copper and brass tubing and fittings (except tin
lined copper tubing) shall not be used.
If the gas control valve is subjected to pressures exceeding 1/2
psi (3.5 kPa), the damage to the gas control valve could result in
a fire or explosion from leaking gas.
If the main gas line Shut-off serving all gas appliances is used,
also turn “off” the gas at each appliance. Leave all gas appli-
ances shut “off” until the water heater installation is complete.
Use pipe joint compound or teflon tape marked as being resis-
tant to the action of petroleum [Propane (L.P.)] gases.
A gas line of sufficient size must be run to the water heater.
Consult the current edition of National Fuel Gas Code ANSI
Z223.1/NFPA 54 and your gas supplier concerning pipe
size.
The appliance and its gas connection must be leak tested before
placing the appliance in operation.
TheapplianceanditsindividualShut-offvalveshallbedisconnected
from the gas supply piping system during any pressure testing of
thatsystemattestpressuresinexcessof1/2poundpersquareinch
(3.5 kPa). It shall be isolated from the gas supply piping system
by closing its individual manual Shut-off valve during any pres-
sure testing of the gas supply piping system at test pressures
equal to or less than 1/2 pound per square inch (3.5 kPa).
There must be:
•
A readily accessible manual shut off valve in the gas supply
line serving the water heater, and
•
A drip leg (sediment trap) ahead of the gas control valve to
help prevent dirt and foreign materials from entering the gas
control valve.
•
A flexible gas connector or a ground joint union between the
shut off valve and control valve to permit servicing of the
unit.
Connecting the gas piping to the gas control valve of the water
heater can be accomplished by either of the two methods shown
in Figures 8 and 9.
Be sure to check all the gas piping for leaks before lighting the
water heater. Use a soapy water solution, not a match or open
flame. Rinse off soapy solution and wipe dry.
FIGURE 8 GAS PIPING WITH
FLEXIBLE CONNECTOR.
FIGURE 9 GAS PIPING WITH ALL
BLACK IRON PIPE TO GAS CONTROL.
Wheninstalledatelevationsabove7,700feet(2,347meters),input
ratingshouldbereducedattherateof4percentforeach1,000feet
(305 meters) above sea level which requires replacement of the
burner orifice in accordance with National Fuel Gas Code ANSI
Z223.1/NFPA 54. Contact your local gas supplier for further
information.
Failure to replace the standard orifice with a high altitude orifice
when installed could result in improper and inefficient operation
of the appliance, producing carbon monoxide gas in excess of
safe limits, which could result in serious injury or death. Contact
your gas supplier for any specific changes which may be re-
quired in your area.
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SEDIMENT TRAPS
FILLING THE WATER HEATER
Never use this water heater unless it is completely full of water.
To prevent damage to the tank, the tank must be filled with water.
Water must flow from the hot water faucet before turning “ON”
gas to the water heater.
A sediment trap shall be installed as close to the inlet of the
water heater as practical at the time of water heater installation.
The sediment trap shall be either a tee fitting with a capped
nipple in the bottom outlet or other device recognized as an ef-
fective sediment trap. If a tee fitting is used, it shall be installed
in conformance with one of the methods of installation shown in
Figures 8 and 9.
To fill the water heater with water:
1. Close the water heater drain valve by turning the handle
clockwise ( ). The drain valve is on the lower front of the
water heater.
2. Open the cold water supply valve to the water heater.
NOTE: The cold water supply valve must be left open when
the water heater is in use.
3. To insure complete filling of the tank, allow air to exit by open-
ing the nearest hot water faucet. Allow water to run until a
constant flow is obtained. This will let air out of the water
heater and the piping.
4. Check all water piping and connections for leaks. Repair as
needed.
Contaminants in the gas lines may cause improper operation of
the gas control valve that may result in fire or explosion. Before
attaching the gas line be sure that all gas pipe is clean on the in-
side. To trap any dirt or foreign material in the gas supply line, a
drip leg (sometimes called a sediment trap) must be incorporat-
ed in the piping. The drip leg must be readily accessible. Install
in accordance with the “Gas Piping” section. Refer to the current
edition of the National Fuel Gas Code ANSI Z223.1/NFPA 54.
VENTING
NEVER OPERATE THE HEATER UNLESS IT IS VENTED TO
THE OUTDOORS AND HAS ADEQUATE AIR SUPPLY TO
AVOID RISKS OF IMPROPER OPERATION, FIRE, EXPLOSION
OR ASPHYXIATION.
HOT WATER
OUTLET
COLD WATER
INTLET
SHUTOFF
VALVE
UNION
DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND
VENTILATING AIR. ADEQUATE AIR FOR COMBUSTION
AND VENTILATION MUST BE PROVIDED FOR SAFE
OPERATION.
UNION
TEMPERATURE
AND PRESSURE
RELIEF VALVE
HIGH ALTITUDE INSTALLATIONS
Installations above 7,700 ft. (2347 m) require replacement of the
burner orifice in accordance with the National Fuel Gas Code
ANSI Z223.1/NFPA 54. Failure to replace the orifice could result
in improper and inefficient operation of the appliance, producing
carbon monoxide gas in excess of safe limits, which could result
in serious personal injury or death. Contact your gas supplier for
any specific changes which may be required in your area.
DISCHARGE PIPE
(DO NOT CAP
OR PLUG)
DRAIN PAN
DRAIN VALVE
FLOOR DRAIN
6” MAXIMUM
AIR GAP
FIGURE 10
14
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COMBUSTION AIR AND VENTILATION
When determining the installation location for a direct vent water
heater, snow accumulation and drifting should be considered in
areas where applicable.
VENT TERMINAL CLEARANCES
The vent system must terminate so that proper clearances are
maintained as cited in local codes or the current edition of the
National Fuel Gas Code ANSI Z223.1/NFPA 54 as follows:
FIGURE 11
Be sure venting is properly connected to prevent escape of dan-
gerous flue gases which could cause deadly asphyxiation.
*Minimum 9 in. (23 cm) for appliances with
10,000 btuh (3 Kw) to 50,000 btuh
(15 Kw) inputs and 12 in. (30 cm)
for appliances greater than
50,000 btuh (15 Kw) to
Minimum 18 in. (46 cm)
Minimum 3 ft. (91 cm) within a
height of 15 ft. (4.6 cm) above
meter/regulator assembly
12 in. (30 cm)
a window or door
above grade or
that may be opened
anticipated snow
level
Minimum 3 ft. (91 cm) clearance
to service regulator vent outlet
12 in. (30 cm)
from soffit
Minimum
2 ft. (61 cm)
from outside
corner
Minimum 12 in. (30 cm)
under veranda, porch,
deck or balcony
(see footnote 1)
Minimum
7 ft. (2.3 m)
above
public sidewalk
or paved
driveway
(see footnote 2)
*
Minimum
3 ft. (91 cm)
above if within
10 ft. (3 m)
horizontally to
a mechanical air
supply inlet
*
*
*
*
Minimum
Minimum 9 in. (23 cm) for appliances with 10,000 btuh (3 Kw)
12 in. (30 cm)
to 50,000 btuh (15 Kw) inputs and 12 in. (30 cm) for appliances greater
than 50,000 btuh (15 Kw) to a non mechanical air supply inlet
into building or combustion air inlet to another appliance
from sides, above or
below a permanently
closed window or door
VENT TERMINAL
AIR SUPPLY INLET
AREA WHERE TERMINAL IS NOT PERMITTED
1. Permitted only if veranda, porch, deck or balcony is fully opened on a minimum of two sides beneath the floor.
2. A vent shall not terminate above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.
FIGURE 12
15
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LOCATING CLEARANCE HOLE FOR VENT
Cut a clearance hole, approximately 7 in. (178mm) in diameter,
through the exterior wall for the vent assembly. The recommended
height is 68 in. (1.72m) for 40 gal. models and 76 in. (1.93m) for
50 gal., 50 gal. Hi-Input and 75 gal. models, as measured from
the hole center to bottom of water heater. The maximum height
recommended is 80 in. (2.03m) or in compliance with Figure
16.
Where the wall is combustible and the wall thickness is over 14
in. (356mm), 1 in. (25mm) clearance to combustible materials
around the vent terminal is needed. The first 14 in. (356mm) is
zero clearance.
7 in. (178mm )
DIAMETER
(SEE TEXT)
BOTTOM OF HEATER
DV TERMINATION SAFETY COVER
FIGURE 15
A Safey cover (see Figure 13) is available to prevent accidental
contact with the vent terminal. Contact your Customer Service
Department for ordering information.
HIGH RISE VENT ARRANGEMENT
When the height H (From vent terminal center line to bottom of
heater) is over 80 in. (2.03m), it is a high rise vent arrangement.
In this case the minimum distance “D” from the center of the
water heater to the outside wall surface is 22 in. (560mm), and
the maximum height of “H” is 12 ft. (3.66m).
D
10 in.
(254mm)
(REF)
WALL THICKNESS
H
FIGURE 13
VENT CONNECTIONS
After the location for the vent terminal has been selected as
outlined in Figures 3, 4 & 12, use the following illustrations for
installation:
TO BOTTOM
OF HEATER
FIGURE 16
FIGURE 14
16
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STANDARD VENT ARRANGEMENT
UNCOMPRESSING THE CORRUGATED TUBING
3.6 in.
(91mm)
1. Pull the inner corrugated tube towards the water heater
and leave some length over the water heater’s center for
bending.
17 in. (432mm) MIN.,*
80 in. (2.03m) MAX.
WALL
2.6 in.
(67mm)
2. Pull the outer corrugated tube toward the water heater and
leave it 1 in. (25mm) shorter than the inner corrugated tube.
3. Make sure there are two springs evenly spaced at the bend in
the tube.
4. Use metal hangers to keep venting level or with a slope
upward from the heater to terminal.
2.1 in.
(54.5mm)
SPRING
FIGURE 17
* If the horizontal distance is less than 30 in. (760mm), the
restricter plate must be installed (see Figure 22).
VENT ASSEMBLY
REDUCER
H
The vent tube and terminal can be assembled as shown in
Figure 18. There are springs fastened inside the corrugated
tube. When the vent tubes are pulled to a required length, the
springs will still be equally spaced.
FIGURE 20
CLAMP
SPRING
Bend both the corrugated tubes toward the water heater’s flue
connection.
FIGURE 18
SECURING VENT TERMINATION ASSEMBLY TO THE
EXTERIOR WALL.
Some models are supplied with trim plates which may be used to
cover the holes in the wall (see Figures 1 and 19). Slide one trim
plate (if supplied) over the outer corrugated tube, then insert the
outer corrugated tube through the clearance hole from exterior
wall. Secure the trim plate to the exterior wall, then secure the
vent terminal to the exterior wall with 4 screw anchors (included)
appropriate for the type of wall construction. Caulk the junction
of the vent terminal base plate and the exterior wall with exterior
type sealant (not included). Slide the trim plate (inside) over the
outer corrugated tube and fasten the trim plate to the interior
wall. Caulk the junction of the outer corrugated tube and the trim
plate (inside) with suitable sealant.
FIGURE 21
VENT RESTRICTER PLATE
For short horizontal vent runs (see Figure 17) place the restricter
plate over the flue tube reducer before connecting the inner cor-
rugated tube to the flue tube reducer. DO NOT use the restricter
plate if the horizontal run is greater than 30 in. (760mm).
TRIM PLATE
UPPER AIR
INLET BOX
RESTRICTER
PLATE
(INSIDE)
SEALANT
FLUE TUBE
REDUCER
TRIM PLATE
(OUTSIDE)
FIGURE 22
Pull and connect the inner corrugated tube to the water heater’s
flue tube reducer with hi-temp red silicone (included) and gear
clamp. Make sure this connection is tight and leak proof.
*The sealant between the inner corrugated tube and water
heater’s flue tube reducer must be hi-temp red silicone or other
material suitable for 600°F (315°C) continuous service.
FIGURE 19
17
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TOP VIEW
90° MAXIMUM
BEND
FIGURE 23
FIGURE 26
CONDITION 2:
Apply hi-temp red silicone (included) around the collar on air
manifold box. Pull corrugated vent tube all the way on to collar
and secure with one sheet metal screw (approx. 3/4 in. (19mm)
up from edge of vent tube. Pull gear clamp past screw and
tighten.
Where floor joists impede venting, a rise or drop to complete the
vent termination is possible. All installations require 1 in. (25mm)
clearance to combustibles.
Note:
A. The maximum horizontal vent length of 80 in. (2.03m) minus
wall thickness should be considered when installing an offset
vent arrangement.
B. Do not combine condition 1 (Figure 26) with condition 2
(Figure 27) in the same installation.
C. The maximum allowable drop from vent center-line to vent
termination center-line (Figure 27) is 7.25 in. (184mm).
>1 in. (25mm)
>1 in.
(25mm)
FIGURE 24
7.25 in.
Check the level or slope of the venting again, and adjust if
required.
(184mm)
WALL 10 in.
“H”
MAX
(254mm) (REF)
SEE
CHART
RECOMMENDED
MODELS
MINIMUM “H”
40 gal.
50 gal.
68 in. (1.72m)
76 in. (1.93m)
SLOPE
50 gal. Hi-INPUT 76 in. (1.93m)
75 gal.
76 in. (1.93m)
FIGURE 27
FIGURE 25
OFFSET VENT ARRANGEMENT
CONDITION 1:
Where a straight vent arrangement is impossible, a horizontal
90 degree maximum bend can be made. Use the water heater
casing outer diameter as a template to form the corrugated
tube.
18
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FOR YOUR SAFETY READ BEFORE LIGHTING
BEFORE LIGHTING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGED FROM ALL LINES
A. This appliance has a pilot which is lit by a piezo-electric
spark gas ignition system. Do not open the inner door of
the appliance and try to light the pilot by hand.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or turn
by hand, don't try to repair it, call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
D. Do not use this appliance if any part has been
underwater. Immediately contact a qualified installer or
service agency to replace a flooded water heater.Do not
attempt to repair the unit! It must be replaced!
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone
in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
LIGHTING INSTRUCTIONS
THERMOCOUPLE
PILOT
GAS CONTROL
FIGURE 'A'
FIGURE 'B'
FIGURE 'C'
KNOB
PIEZO
IGNITOR
THERMOSTAT
DIAL
"OFF" POSITION
"PILOT" POSITION
"ON" POSITION
ELECTRODE
GAS CONTROL
FIGURE "D"
TOP KNOB
1.
STOP! Read the safety information above on
this label.
9. Once the pilot has been found, push the gas knob all the
way down. Immediately press and release the pilot
ignitor button continuously up to (10) times. If the pilot
will not light, repeat steps (3) through (9).
2. Set the thermostat to lowest setting (PILOT LIGHTING).
Turn thermostat dial fully clockwise
until it stops.
10. Continue to hold the gas control knob down for about
one (1) minute after the pilot is lit. Release the gas
control knob and it will pop back up. Pilot should remain
lit. If it goes out, repeat step (9). It may take several
minutes for air to clear the lines before the pilot will light.
3. Push the gas control knob down slightly and turn
clockwise to "OFF". SEE FIGURE 'A'. NOTE: Knob
cannot be turned from "PILOT" to "OFF" unless knob is
pushed down slightly. Do not force.
• If knob does not pop up when released, stop and
immediately call your service technician or gas supplier.
4. Remove the outer burner door located below the gas
control.
• If the pilot will not stay lit after several tries, turn the gas
control knob clockwise to 'OFF' and call your service
technician or gas supplier. SEE FIGURE 'A'.
5. Wait five (5) minutes to clear out any gas. If you then
smell gas, STOP!
information above
smell gas, go to
Follow "B" in the safety
on this label. If you don't
next step.
11. Once the pilot flame is established replace the outer
burner door.
6. This unit is equipped with a push button pilot ignitor,
which is used to light the pilot. Locate the ignitor on the
gas control.
12. At arm's length away, turn gas control knob
counterclockwise to 'ON'. SEE FIGURE 'C'.
13. Set thermostat to desired setting.
7. Turn gas control knob counterclockwise to "PILOT".
SEE FIGURE 'B'.
D
A
NG
E
R
:
Hotter water increases the risk of
scald injury. Consult the instruction manual
before changing temperature.
8. The pilot is located on the left side of the burner. It can
be located by looking through the glass view port while
pressing the piezo ignitor button several times. Look for
a spark at the pilot location, Figure "D".
TO TURN OFF GAS TO APPLIANCE
1. Turn the thermostat dial to lowest setting (PILOT
LIGHTING).
2. Push gas control knob down slightly and turn clock-wise
to 'OFF'. Do not force. SEE FIGURE 'A'.
186271-000
19
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TEMPERATURE REGULATION
TEMPERATURE REGULATION
Time to Produce 2nd & 3rd
Degree Burns on Adult Skin
Temperature Setting
VERY HOT= approx. 160°F
C = approx. 150°F
B = approx. 140°F
A = approx. 130°F
= approx. 120°F
About 1/2 second
About 1-1/2 seconds
Less than 5 seconds
About 30 seconds
HOT WATER CAN SCALD: Water heaters are intended to
produce hot water. Water heated to a temperature that will
satisfy space heating, clothes washing, dish washing, and other
sanitizing needs can scald and permanently injure you upon
contact. Some people are more likely to be permanently injured
by hot water than others. These include the elderly, children, the
infirm, or physically/mentally handicapped. If anyone using hot
water in your home fits into one of these groups or if there is a
provincial, state law or local code requiring a specific hot water
temperature at the tap, then you must take special precautions.
Never allow small children to use a hot water tap, or to draw
their own bath water. Never leave a child or handicapped person
unattended in a bathtub or shower.
More than 5 minutes
-----------------------------
LOW = approx. 80°F
FIGURE 28
It is recommended that lower water temperatures be used to
avoid the risk of scalding. It is further recommended, in all cases,
that the water temperature be set for the lowest temperature that
satisfies your hot water needs. This will also provide the most
energy efficient operation of the water heater.
Figure 28 shows the approximate water temperatures produced
at various thermostat dial settings. Short repeated heating
cycles caused by small hot water uses can cause temperatures
at the point of use to exceed the thermostat setting by up to 30°F
(17°C). If you experience this type of use you should consider
using lower temperature settings to reduce scald hazards.
Valves for reducing point-of-use temperature by mixing cold
and hot water are available (see Figures 2 & 7). Also available
are inexpensive devices that attach to faucets to limit hot water
temperatures. Contact a licensed plumber or the local plumbing
authority.
SHOULD OVERHEATING OCCUR OR THE GAS SUPPLY FAIL
TO SHUT OFF, TURN OFF THE MAIN MANUAL GAS CON-
TROL VALVE TO THE APPLIANCE (SEE FIGURE 1).
NOTE: A water temperature range of 120°F-140°F (49°C-60°C)
is recommended by most dishwasher manufacturers. The ther-
mostat of this water heater has been factory set at its lowest
position (PILOT LIGHTING). It is adjustable and must be reset
to the desired temperature setting to reduce the risk of scald
injury. The mark ( ) indicative of approximately 120°F (49°C)
is preferred starting point. Some provinces may have a require-
ment for a lower setting.
Turn the water temperature dial clockwise ( ) to decrease the
temperature, or counterclockwise ( ) to increase the tempera-
ture.
20
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FOR YOUR INFORMATION
THERMAL EXPANSION
EXTERNAL DAMAGE
Do not operate the water heater until it has been fully checked
out by a qualified technician, if the water heater:
•
•
•
Has been exposed to fire or damage.
Displays evidence of sooting.
Produces steam or unusually hot water.
If the water heater has been flooded it must be replaced.
START UP CONDITIONS
Water supply systems may, because of such events as high line
pressure, frequent cut-offs, the effects of water hammer among
others, have installed devices such as pressure reducing valves,
check valves, back flow preventers, etc. to control these types of
problems. When these devices are not equipped with an internal
by-pass, and no other measures are taken, the devices cause
the water system to be closed. As water is heated, it expands
(thermal expansion) and closed systems do not allow for the
expansion of heated water.
NEVER OPERATE THE HEATER WITHOUT FIRST BEING
CERTAIN IT IS FILLED WITH WATER AND A TEMPERATURE
AND PRESSURE RELIEF VALVE IS INSTALLED IN THE RE-
LIEF VALVE OPENING OF THE HEATER. DO NOT ATTEMPT
TO OPERATE HEATER WITH COLD WATER INLET VALVE
CLOSED.
CONDENSATE
Whenever the water heater is filled with cold water, some con-
densate will form while the burner is on. A water heater may
appear to be leaking when in fact the water is condensate. This
usually happens when:
The water within the water tank expands as it is heated and in-
creases the pressure of the water system. If the relieving point of
the water heater’s temperature-pressure relief valve is reached,
the valve will release the excess pressure. The temperature-
pressure relief valve is not intended for the constant relief of
thermal expansion. This is an unacceptable condition and must
be corrected. It is recommended that any devices installed which
could create a closed system have a by-pass and/or the system
have an expansion tank or device to relieve the pressure built
by thermal expansion in the water system. Expansion tanks
are available for ordering through a local plumbing contractor.
Contact the local water heater supplier or service agency for as-
sistance in controlling these situations.
a. A new water heater is filled with cold water for the first time.
b. Burning gas produces water vapor in water heaters, par-
ticularly high efficiency models where flue temperatures are
lower.
c. Large amounts of hot water are used in a short time and the
refill water in the tank is very cold.
Moisture from the products of combustion condense on the
cooler tank surfaces and form drops of water which may fall
onto the burner or other hot surfaces to produce a “sizzling” or
“frying” noise.
STRANGE SOUNDS
Possible noises due to expansion and contraction of some metal
parts during periods of heat-up and cool-down do not necessarily
represent harmful or dangerous conditions.
Because of the suddenness and amount of water, condensate
water may be diagnosed as a “tank leak”. After the water in the
tank warms up (about 1-2 hours), the condition should disap-
pear.
Condensation causes sizzling and popping within the burner
area during heating and cooling periods and should be consid-
ered normal. See “Condensate” in this section.
Do not assume the water heater is leaking until there has been
enough time for the water in the tank to warm up.
OPERATIONAL CONDITIONS
An undersized water heater will cause more condensation. The
water heater must be sized properly to meet the family’s de-
mands for hot water including dishwashers, washing machines
and shower heads.
SMELLY WATER
In each water heater there is installed at least one anode rod
(see parts section) for corrosion protection of the tank. Certain
water conditions will cause a reaction between this rod and the
water. The most common complaint associated with the anode
rod is one of a “rotten egg smell” in the hot water. The smell is
a result of four factors which must all be present for the odor to
develop:
Excessive condensate may be noticed during the winter and
early spring months when incoming water temperatures are at
their lowest.
Good venting is essential for a gas fired water heater to operate
properly as well as to carry away products of combustion and
water vapor.
a. A concentration of sulfate in the supply water.
b. Little or no dissolved oxygen in the water.
c. A sulfate reducing bacteria which has accumulated within the
water heater (this harmless bacteria is nontoxic to humans).
d. An excess of active hydrogen in the tank. This is caused by
the corrosion protective action of the anode.
SMOKE/ODOR
It is not uncommon to experience a small amount of smoke and
odor during the initial start-up. This is due to burning off of oil
from metal parts, and will disappear in a short while.
Smelly water may be eliminated or reduced in some water heater
models by replacing the anode(s) with one of less active mate-
rial, and then chlorinating the water heater tank and all water
21
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lines. Contact the local water heater supplier or service agency
for further information concerning an Anode Replacement Kit
and this chlorination treatment.
If the smelly water persists after the anode replacement and
chlorination treatment, we can only suggest that chlorination or
aeration of the water supply be considered to eliminate the water
problem.
Do not remove the anode leaving the tank unprotected. By doing
so, all warranty on the water heater tank is voided.
“AIR” IN HOT WATER FAUCETS
HYDROGEN GAS: Hydrogen gas can be produced in a hot
water system that has not been used for a long period of time
(generally two weeks or more). Hydrogen gas is extremely flam-
mable and explosive. To prevent the possibility of injury under
these conditions, we recommend the hot water faucet, located
farthest away, be opened for several minutes before any electri-
cal appliances which are connected to the hot water system are
used (such as a dishwasher or washing machine). If hydrogen
gas is present, there will probably be an unusual sound similar to
air escaping through the pipe as the hot water faucet is opened.
There must be no smoking or open flame near the faucet at the
time it is open.
HIGH WATER TEMPERATURE SHUT OFF SYSTEM
This water heater is equipped with an automatic gas shut-off
system. This system works when high water temperatures are
present. Turn “OFF” the entire gas supply to the water heater.
The high temperature shut-off is built into the gas control valve.
It is non-resettable. If the high temperature shut-off activates, the
gas control valve must be replaced. Contact your gas supplier
or service agency.
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MAINTENANCE
FOR YOUR SAFETY AND SATISFACTORY OPERATION, IT IS
a flooded water heater. Do not attempt to repair the unit! It must
RECOMMENDED THAT THIS HEATER BE CHECKED ONCE A
YEAR BY A COMPETENT SERVICE PERSON.
be replaced!
At least once a year a visual inspection should be made of the
main burner and the pilot assembly for proper flame characteris-
tics. This can be done by removing the Outer Door and viewing
the main burner operation through the Viewport on the Inner
Door, see Figure 1. The main burner should provide complete
combustion of gas, ignite rapidly, give reasonably quiet opera-
tion, and cause no excessive flame lifting from the burner ports.
If the proper flame characteristics are not evident (see Figure 1),
make sure that the flow of combustion and ventilation air is not
blocked in the venting system.
USERS OF THIS APPLIANCE SHOULD BE AWARE THAT
GAS COMPONENTS WEAR OUT OVER A PERIOD OF TIME.
THE GAS CARRYING COMPONENTS OF THIS APPLIANCE
SHOULD BE INSPECTED FOR PROPER OPERATION PERI-
ODICALLY BY A QUALIFIED SERVICE TECHNICIAN.
VENTING SYSTEM INSPECTION
You should also check for sooting. Soot is not normal and will
impair proper combustion. A visual inspection of the main burner
and pilot assembly should also be done at least once a year,
see Figure 1.
Soot build-up indicates a problem that requires correction be-
fore further use. Turn “OFF” gas to water heater and leave off
until repairs are made, because failure to correct the cause of
the sooting can result in a fire causing death, serious injury, or
property damage.
If proper flame characteristics are not evident, check for accumu-
lation of lint or other foreign material that restricts or blocks the
air openings in the heater or burner.
At least once a year a visual inspection should be made of the
venting system. You should look for:
1. Obstructions which could cause improper venting. The com-
bustion and ventilation air flow must not be obstructed.
2. Damage or deterioration which could cause improper venting
or leakage of combustion products.
Be sure the vent piping is properly connected to prevent escape
of dangerous flue gasses which could cause deadly asphyxia-
tion.
Obstructions and deteriorated vent systems may present serious
health risk or asphyxiation.
Chemical vapor corrosion of the flue and vent system may occur
if air for combustion contains certain chemical vapors. Spray can
propellants, cleaning solvents, refrigerator and air conditioner
refrigerants, swimming pool chemicals, calcium and sodium
chloride, waxes, bleach and process chemicals are typical com-
pounds which are potentially corrosive.
SOOT BUILD-UP INDICATES A PROBLEM THAT REQUIRES
CORRECTION BEFORE FURTHER USE. CONSULT WITH A
QUALIFIED SERVICE TECHNICIAN.
Should the main burner or burner air openings require cleaning,
turn the gas control knob to “OFF” position and allow the burner
to cool. Remove the burner and clean with a soft brush. Clean
main burner orifice with a suitable soft material.
If after inspection of the vent system you found sooting or dete-
rioration, something is wrong. Call the local gas utility to correct
the problem and clean or replace the flue and venting before
resuming operation of the water heater.
PILOT AND MAIN BURNER
Flood damage to a water heater may not be readily visible or im-
mediately detectable. However, over a period of time a flooded
water heater will create dangerous conditions which can cause
DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAM-
AGE. Contact a qualified installer or service agency to replace
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DRAINING
If the heater is to be shut off and exposed to freezing tempera-
tures, it must be drained. Water, if left in the tank and allowed to
freeze, will damage the heater.
•
Turn off the gas and cold water inlet valve to the heater, Figure
1.
•
•
Open a nearby hot water faucet and the heater drain valve.
BE CAREFUL TO GRASP THE DRAIN VALVE HANDLE SO
THAT THE HAND IS NOT EXPOSED TO HOT WATER. IF
DESIRED, A HOSE MAY BE CONNECTED TO THE DRAIN
VALVE TO CARRY THE WATER AWAY.
The water CAN BE HOT.
•
The drain valve must be left open during the shutdown pe-
riod.
•
To restart heater, refer to the FILLING instructions under OP-
ERATION.
Periodically open the drain valve and allow the water to run until
it flows clean. This will help prevent sediment build-up in the
tank.
It is normal for lime and scale deposits to form within the tank.
Such deposits will not be removed by periodic draining. It is
necessary to chemically delime the affected parts in water areas
where such deposits are encountered. Contact your dealer or
plumber for deliming information.
CATHODIC PROTECTION - ANODE
TEMPERATURE & PRESSURE RELIEF VALVE
The anode rod within the tank is designed to be slowly con-
sumed cathodically, minimizing corrosion in the glass-lined
tank. A hydrogen sulfide (rotten egg) odor may result if water
contains high sulfate and/or minerals. Chlorinating the water
supply should minimize the problem. (See EXTENDED NON-
USE PERIODS).
At least once a year, the temperature and pressure relief valve,
Figure 1, must be checked to ensure that it is in operating condi-
tion. Lift the lever at the top of the valve several times until the
valve seats properly and operates freely.
If water does not flow, remove the valve and inspect for obstruc-
tions or corrosion. Have a qualified servicer replace with a new
valve of the recommended size as necessary. Do not attempt to
repair the valve, as this could result in improper operation and
a tank explosion. In areas with poor water conditions, it may be
necessary to inspect the T&P valve more frequently.
NOTE: Anode must remain installed (except for inspection) to
avoid shortening tank life. See LIMITED WARRANTY. Replace
as necessary.
ANODE ROD MAINTENANCE
The anode rod is used to protect the tank from corrosion. Most
hot water tanks are equipped with an anode rod. The submerged
rod sacrifices itself to protect the tank. Instead of corroding the
tank, water ions attack and eat away the anode rod. This does
not affect the water’s taste or color. The rod must be maintained
to keep the tank in operating condition.
Anode deterioration depends on water conductivity, not neces-
sarily water condition. A corroded or pitted anode rod indicates
high water conductivity and should be checked and/or replaced
more often than an anode rod that appears to be intact. Re-
placement of a depleted anode rod can extend the life of your
water heater. Inspection should be conducted by a qualified
technician, and at a minimum should be checked annually after
the warranty period.
THE WATER PASSING OUT OF THE VALVE DURING THIS
CHECKING OPERATION MAY BE EXTREMELY HOT. AVOID
CONTACT AND DISCHARGE SAFELY TO PREVENT WATER
DAMAGE.
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Before removing the anode: 1) the tank water should be cool, 2)
the cold water shut off valve must be closed, and 3) water pres-
sure must be relieved by opening a nearby faucet.
DRAIN VALVE WASHER REPLACEMENT
(See Figure 29)
1. Turn “OFF” gas supply to water heater.
2. Follow “Draining” instructions.
3. Turning counterclockwise ( ), remove the hex cap below
the screw handle.
4. Remove the washer and put the new one in place.
5. Screw the handle and cap assembly back into the drain
valve and retighten using a wrench. DO NOT OVER TIGHT-
EN.
6. Follow instructions in the “Filling The Water Heater” section.
7. Check for leaks.
8. Follow the lighting instructions in the “Lighting” section to
restart the water heater.
FIGURE 29
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LEAKAGE CHECKPOINTS
SERVICE
If a condition persists or you are uncertain about the operation of
the water heater contact a service agency.
Use this guide to check a “Leaking” water heater. Many sus-
pected “Leakers” are not leaking tanks. Often the source of the
water can be found and corrected.
If you are not thoroughly familiar with gas codes, your water
heater, and safety practices, contact your gas supplier or quali-
fied installer to check the water heater.
Read this manual first. Then before checking the water heater
make sure the gas supply has been turned “OFF”, and never turn
the gas “ON” before the tank is completely full of water.
Never use this water heater unless it is completely filled with wa-
ter. To prevent damage to the tank, the tank must be filled with
water. Water must flow from the hot water faucet before turning
“ON” gas to the water heater.
A. Water at the blower assembly is water vapor which has con-
densed out of the combustion products. This is caused by a
problem in the vent. Contact the gas utility.
B. *Condensation may be seen on pipes in humid weather or
pipe connections may be leaking.
C. *The anode rod fitting may be leaking (anode is located under
the Blower Assembly).
D. Small amounts of water from temperature-pressure relief
valve may be due to thermal expansion or high water pres-
sure in your area.
E. *The temperature-pressure relief valve may be leaking at the
tank fitting.
F. Water from a drain valve may be due to the valve being
slightly opened.
G. *The drain valve may be leaking at the tank fitting.
H. Combustion products contain water vapor which can con-
dense on the cooler surfaces of the tank. Droplets form and
drip onto the burner or run on the floor. This is common at
the time of start-up after installation and when incoming water
is cold.
I. Water in the water heater bottom or on the floor may be from
condensation, loose connections, or the relief valve. DO
NOT replace the water heater until a full inspection of all pos-
sible water sources is made and necessary corrective steps
taken.
Leakage from other appliances, water lines, or ground seepage
should also be checked.
*
To check where threaded portion enters tank, insert cotton
swab between jacket opening and fitting. If cotton is wet,
follow “Draining” instructions in the “Periodic Maintenance”
section and then remove fitting. Put pipe dope or Teflon tape
on the threads and replace. Then follow “Filling the Water
Heater” instructions in the “Installing the New Water Heater”
section.
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TROUBLESHOOTING GUIDELINES
PROBLEM
BURNER WILL NOT IGNITE
SMELLY WATER
POSSIBLE CAUSE(S)
1. Pilot not lit
2. Thermostat set too low
3. No gas
4. Dirt in the gas lines
CORRECTION
1. Light pilot
2. Turn temp. dial to desired temperature
3. Check with gas utility company
4. Notify utility-install trap in gas line
5. Clean, locate source and correct
6. Clean, locate source and correct
7. Replace thermocouple
5. Pilot line clogged
6. Main burner line clogged
7. Defective thermocouple
8. Defective gas control/thermostat
9. Heater installed in a confined area
8. Replace gas control/thermostat
9. Provide fresh air ventilation
1. Sulfur in the water
1. Replace the anode with a special anode
1. Insufficient secondary air
2. Low gas pressure
3. Flue clogged
4. Main burner line clogged
5. Heater installed in a confined area
6. Obstruction in main burner orifice
1. Provide ventilation to water heater
2. Check with gas utility company
3. Clean, locate source and correct
4. Clean, locate source and correct
5. Proper fresh air ventilation
BURNER FLAME YELLOW-
LAZY
6. Clean or replace orifice
1. Air in gas line
2. No gas
3. Dirt in gas lines
4. Pilot line or orifice clogged
5. Thermocouple connection loose
6. Defective thermocouple
7. Cold drafts
1. Bleed the air from the gas line
2. Check with gas utility company
3. Notify utility-install dirt trap in gas line
4. Clean, locate source and correct
5. Finger tighten: then 1/4 turn with wrench
6. Replace thermocouple
7. Locate source and correct
8. Gas control/thermostat ECO switch open
8. Replace gas control/thermostat
PILOT WILL NOT LIGHT OR
REMAIN LIT
9. Door-mount temperature cut-off (TCO) 9. Call a qualified service technician
switch activated.
10.Defective igniter or electrode
10.Replace igniter or pilot assembly
11. Flammable vapors incident, Flame GuardTM 11. Replace water heater, eliminate flammable
function activated
vapors source. Call a qualified service tech-
nician
12.Low gas pressure
12.Check with gas utility company
13.Improper installation of the quick connects 13.Reset the TCO - switch. Check if the quick
in the TCO-switch, loose connection or inter-
rupted gas control leads.
connects are firmly inserted on TCO switch
contacts.
1. Thermostat set too high
2. Sediment or lime in tank
1. Set temperature dial to lower setting
2. Drain/Flush-Provide water treatment if need-
ed
3. Water heater too small for job
4. Wrong piping connections
5. Leaking faucets
3. Install adequate size heater
4. Correct piping-dip tube must be in cold inlet
5. Repair faucets
HIGH OPERATION COSTS
6. Gas leaks
7. Wasted hot water
6. Check with utility-repair at once
7. Advise customer
8. Long runs of exposed piping
9. Hot water piping in exposed wall
10.Leaks or cracks in dip tube
8. Insulate piping
9. Insulate piping
10.Check dip tube. Replace if faulty
1. Pilot line or orifice clogged
2. Low gas pressure
3. Defective pilot
1. Clean, locate source and correct
2. Check with gas utility company
3. Replace pilot
PILOT FLAME TOO SMALL
INSUFFICIENT HOT WATER
1. Thermostat set too low
2. Sediment or lime in tank
1. Turn temperature dial to desired setting
2. Drain/flush-provide water treatment if need-
ed
3. Install adequate size heater
4. Correct piping-dip tube must be in cold inlet
5. Repair faucets
3. Water heater too small
4. Wrong piping connections
5. Leaking faucets
6. Wasted hot water
6. Advise customer
7. Long runs of exposed piping
8. Hot water piping in outside wall
9. Low gas pressure
7. Insulate piping
8. Insulate piping
9. Check with gas utility company
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PROBLEM
POSSIBLE CAUSE(S)
CORRECTION
1. Insufficient secondary air
1. Provide ventilation to water heater. Check
flue way, flue baffle and burner
2. Flue clogged
3. Low gas pressure
2. Clean flue, locate source and correct
3. Check with gas utility company
4. Replace gas control/thermostat
5. Turn temperature dial to desired setting
6. Install adequate size heater
SLOW HOT WATER RECOV-
ERY
4. Improper calibration
5. Gas control/thermostat set too low
6. Water heater too small
7. Wrong piping connections
8. Wasted hot water
7. Correct piping-dip tube must be in cold inlet
8. Advise customer
1. Excessive water pressure
1. Use a pressure reducing valve and relief
valve
DRIP FROM RELIEF VALVE
2. Heater stacking
3. Closed water system
4. Temperature setting too high
2. Lower the thermostat setting
3. See “Closed System/Thermal Expansion”
4. Decrease the temperature setting
THERMOSTAT FAILS TO
SHUT OFF
1. Defective gas control/thermostat
2. Improper calibration
1. Replace gas control/thermostat
2. Replace gas control/thermostat
1. Insufficient secondary air
1. Provide ventilation to water heater. Check
flue way, flue baffle, burner
COMBUSTION ODORS
2. Flue clogged
3. Heater installed in a confined area
2. Clean, locate source and correct
3. Provide fresh air ventilation
1. Insufficient secondary air
1. Provide ventilation to water heater. Check
flue way, flue baffle, burner
2. Low gas pressure
3. Flue clogged
4. Defective gas control/thermostat
5. Heater installed in a confined area
6. Burner flame yellow-lazy
2. Check with gas utility company
3. Clean, locate source and correct
4. Replace gas control/thermostat
5. Provide fresh air ventilation
SMOKING AND CARBON
FORMATION (SOOTING)
6. See “Burner Flame Yellow-Lazy”
1. Temperature setting too low
2. Water heater too small
1. Increase the temperature setting
2. Install adequate size heater
CONDENSATION
1. Orifice too large
2. High gas pressure
3. Flue clogged
1. Replace with correct orifice
2. Check with gas utility company
3. Clean flue and burner-locate source & cor-
rect
BURNER FLAME FLOATS
AND LIFTS OFF PORTS
4. Cold drafts
4. Locate source and correct
BURNER FLAME TOO HIGH 1. Orifice too large
1. Defective gas control/thermostat
2. Low gas pressure
Orifice not properly installed
1. Replace with correct orifice
1. Replace gas control/thermostat
2. Check with gas utility company
FLAME BURNS AT ORIFICE
3
3
Reinstall the orifice
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NOTES
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RESIDENTIAL GAS WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL
This warranty shall apply only when the heater is:
OWNER ONLY. In accordance with the warranty terms and
conditions specified below.
•
•
•
owned by the original purchaser;
installed for indoor operation only;
used at temperatures not exceeding the maximum cali-
brated setting of its thermostat;
used at water pressure not exceeding the working pres-
sure shown on the heater;
filled with potable water, free to circulate at all times and
with the tank free of damaging water sediment or scale
deposits;
State Water Heaters (the warrantor) will furnish the ORIGI-
NAL OWNER, 1) a replacement State water heater of
equivalent size and current model if the glass-lined tank in
this water heater leaks and, 2) a replacement part for any
component part which fails.
•
•
THE STATE WATER HEATERS REPLACEMENT MODEL
OR PART WILL BE WARRANTED FOR ONLY THE UNEX-
PIRED PORTION OF THE ORIGINAL WARRANTY. The
warranty period will be determined by the original date of pur-
chase of the water heater, or in the absence of a Bill of Sale
verifying said date, from the date of manufacture indicated on
rating plate affixed to this water heater. This warranty is not
transferrable and applies to models listed below:
•
used in a non-corrosive and non-contaminated atmo-
sphere;
used with factory approved anode(s) installed;
in its original installation location;
in the United States, its territories or possessions, and
Canada;
sized in accordance with proper sizing techniques for
residential water heaters;
bearing a rating plate which has not been altered, defaced
or removed except as required by the warrantor;
used in an open system or in a closed system with a
properly sized and installed thermal expansion tank;
operated with properly installed drip leg in the gas supply
line;
•
•
•
•
•
•
•
SERIES
TANK
PARTS
6-Year
Select 6-Year Models
GS6
6-Year
When the water heater has been used for other than single
family residential application;
•
•
•
fired with the fuel for which it was factory built;
fired at the factory rated input;
operated with the inner and outer combustion chamber
doors in place and all factory seals to combustion cham-
ber intact.
1. The tank warranty shall be reduced to 1 year for 6 year
models.
•
installed with no attempted, nor actual modification or
alteration of the water heater’s design in any way, includ-
ing but not limited to, the attachment of non-company
approved appliances or equipment.
2. The parts warranty shall be reduced to 1 year for all
models.
CONDITIONS AND EXCEPTIONS
Any accident to the water heater or any part thereof (includ-
ing freezing, fire, floods, or lightning), any misuse, abuse or
alteration of it, any operation of it in a modified form, any
operation of the water heater on desalinated (deionized)
water, or any damage caused by attempts to repair tank
leaks or parts, will void this warranty. This warranty does
not cover water heaters replaced for cosmetic reasons or for
reasons of noise, taste, odor, discolored and/or rusty water.
This warranty does not apply to water heaters used to heat
pools, whirlpools or hot tubs or used for space heating where
its sizing does not conform with specifications of the heating
component manufacturer.
This warranty shall apply only when the water heater is
installed and operated in accordance with 1) all local fire
codes and plumbing codes, ordinances and regulations, 2)
the printed instructions provided with it, 3) good industry
practices, and 4) proper safety practices such as but not
limited to a properly sized drain pan if installed in an area
where leakage from the tank or its connections would result
in damage to the area adjacent to the heater. In addition, a
new temperature and pressure relief valve, certified by the
Canadian Gas Association must have been properly installed
and piped to the nearest drain.
This warranty gives you specific legal rights, and you may
have other rights which vary under the laws of each state. If
any provision of this warranty is prohibited or invalid under
applicable state law, that provision shall be ineffective to the
extent of the prohibition or invalidity without invalidating the
remainder of the affected provision or the other provisions of
this warranty.
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SERVICE AND LABOR RESPONSIBILITY
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION
DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM
FROM ORIGINAL OWNER. THIS FORM DOES NOT
CONSTITUTE PROOF-OF-PURCHASE OR PROOF-OF-
INSTALLATION.
UNDER THIS LIMITED WARRANTY, THE WARRANTOR
WILL PROVIDE ONLY A REPLACEMENT WATER HEATER
OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR
ALL OTHER COSTS. Such costs may include but are not
limited to:
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE
MADE IN BEHALF OF THE WARRANTOR WITH RESPECT
TO THE MERCHANTABILITY OF THE HEATER OR THE
INSTALLATION, OPERATION, REPAIR OR REPLACE-
MENT OF THE HEATER OR PARTS. THE WARRANTOR
SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE,
LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR
DAMAGE TO PERSONAL PROPERTY, OR OTHER CON-
SEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT
BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHER-
WISE FOR DAMAGE TO ANY PERSONS OR PROPERTY,
WHETHER DIRECT OR INDIRECT, AND WHETHER ARIS-
ING IN CONTRACT OR IN TORT.
a. Labor charges for service, removal, or reinstallation of the
water heater or part thereof.
b. Shipping and delivery charges for forwarding the new wa-
ter heater or replacement part from the nearest distributor
and returning the claimed defective heater or part to such
distributor.
c. All cost necessary or incidental for handling and adminis-
trative charges, and for any materials and/or permits re-
quired for installation of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Should governmental regulations or industry standards pro-
hibit the Manufacturer from furnishing a comparable model
replacement under this warranty, the Owner will be furnished
with the closest comparable water heater meeting the then
current governmental regulations and industry standards. A
supplementary fee may be assessed to cover the additional
cost associated with the changes made to meet applicable
regulations and standards.
Implied warranties, including any warranty of merchantability
imposed on the sale of this heater under state law are limited
to one year duration for the heater or any of its parts. Some
states do not allow limitations on how long an implied war-
ranty lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the
dealer who sold the heater, or with any other dealer han-
dling the warrantor’s products. If this is not practical, the
owner should contact: State Industries, Inc., 500 Tennessee
Waltz Parkway, Ashland City, Tennessee 37015. Phone:
MPORTANT INFORMATION
Model Number
Replacement Parts may be ordered through authorized
servicers or distributors. Refer to your local Yellow Pages
for where to call or contact State Water Heaters, 500 Ten-
nessee Waltz Parkway, Ashland City, TN 37015, phone:
1.800.821.2017.
Serial Number
INSTALLATION INFORMATION
Date Installed
Company’s Name
Street or P.O. Box
City, State, and Zip Code
Phone Number
The warrantor will only honor replacement with identical or
similar water heater or parts thereof which are manufactured
or distributed by the warrantor.
Dealer replacements are made subject to in-warranty valida-
tion by warrantor.
Plumber’s Name
500 Tennessee Waltz Parkway, Ashland City, TN 37015
Phone: 800-821-2017 • Fax: 800-644-9306
31
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500 TENNESSEE WALTZ PARKWAY
ASHLAND CITY, TN 37015
PHONE: 800-821-2017 FAX: 800-644-9306
32
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