Sanyo Power Supply E11A102A User Guide

Uninterruptible Power Supply  
SANUPS  
E11A102A  
Instruction Manual  
M0007084E  
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Introduction  
Thank you for choosing the SANUPS (E11A102A).  
SAVE THESE INSTRUCTIONS  
This manual contains important instructions for E11A102U001 that should be followed during installation and  
maintenance of the UPS and batteries.To use the UPS correctly and safely, read this manual before using the  
UPS. After reading, please keep it handy for convenient reference.  
This UPS is intended for installation in a temperature-controlled indoor environment free of conductive  
contaminants.  
Operating temperature: 0 to 40C (32 to 104F)  
UPS is an abbreviation for Uninterruptible Power Supply.  
Table of contents  
1. Safety Precautions -----------------------------------------------------------------------------------------------------------------------1  
2. For Proper Operation-------------------------------------------------------------------------------------------------------------------6  
2.1 Input Power Requirements-----------------------------------------------------------------------------------------6  
2.2 Installation Precautions ---------------------------------------------------------------------------------------------6  
2.3 Usage Precautions-----------------------------------------------------------------------------------------------------6  
2.4 Dealing with Errors --------------------------------------------------------------------------------------------------7  
3. Checking the Contents of the Package------------------------------------------------------------------------------------------7  
4. Overview -------------------------------------------------------------------------------------------------------------------------------------8  
5. External Dimensions and Part Names ------------------------------------------------------------------------------------------9  
5.1 Front and Back Panels----------------------------------------------------------------------------------------------9  
5.2 Control Panel and Indicators -----------------------------------------------------------------------------------10  
5.3 External Interfaces-------------------------------------------------------------------------------------------------- 11  
6. Installation -------------------------------------------------------------------------------------------------------------------------------- 12  
6.1 Environment-----------------------------------------------------------------------------------------------------------12  
6.2 Transporting-----------------------------------------------------------------------------------------------------------12  
6.3 Installation Space ---------------------------------------------------------------------------------------------------12  
6.4 Preparation Before Installation---------------------------------------------------------------------------------13  
6.5 Attaching the Stand------------------------------------------------------------------------------------------------14  
6.6 Mounting a Rack Mount Type UPS--------------------------------------------------------------------------15  
6.7 Inserting the Bushings --------------------------------------------------------------------------------------------15  
7. Wiring--------------------------------------------------------------------------------------------------------------------------------------- 16  
7.1 UPS Wiring------------------------------------------------------------------------------------------------------------16  
7.2 External Interface Connections---------------------------------------------------------------------------------17  
8. Preparations Before Operation---------------------------------------------------------------------------------------------------- 18  
9. Operating Procedures ----------------------------------------------------------------------------------------------------------------- 19  
9.1 UPS Startup (Normal Operation) -----------------------------------------------------------------------------19  
9.2 UPS Startup (Battery Power)-----------------------------------------------------------------------------------20  
9.3 Outage Simulation Test -------------------------------------------------------------------------------------------21  
9.4 UPS Shutdown (Daily) --------------------------------------------------------------------------------------------22  
9.5 UPS Shutdown (If Not to Be Used for More Than a Week) ---------------------------------------22  
10. User Settings--------------------------------------------------------------------------------------------------------------------------- 23  
10.1 Setup Menu Item List -------------------------------------------------------------------------------------------23  
10.2 Setup Menu Operations -----------------------------------------------------------------------------------------24  
11. Maintenance and Inspection------------------------------------------------------------------------------------------------------ 25  
11.1 Daily Inspection ----------------------------------------------------------------------------------------------------25  
11.2 Periodic Inspection-------------------------------------------------------------------------------------------------25  
11.3 Parts Replacement-------------------------------------------------------------------------------------------------25  
11.4 Battery Maintenance----------------------------------------------------------------------------------------------26  
11.5 Battery Test----------------------------------------------------------------------------------------------------------27  
11.6 Battery Exchange --------------------------------------------------------------------------------------------------28  
11.7 Bypass Fuse Exchange-------------------------------------------------------------------------------------------30  
12. Troubleshooting ------------------------------------------------------------------------------------------------------------------------ 31  
13. Alarm Sounds -------------------------------------------------------------------------------------------------------------------------- 33  
14. Maintenance Bypass Power Supply (Option) ------------------------------------------------------------------------------ 34  
15. Functional Description-------------------------------------------------------------------------------------------------------------- 35  
15.1 Basic Operation-----------------------------------------------------------------------------------------------------35  
15.2 Protective Functions ----------------------------------------------------------------------------------------------37  
15.3 Protective Function Table---------------------------------------------------------------------------------------38  
15.4 Specifications --------------------------------------------------------------------------------------------------------39  
16. Warranty --------------------------------------------------------------------------------------------------------------------------------- 40  
Appendix Usage notes for SANUPS SOFTWARE STANDALONE -------------------------------------------41  
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1. Safety Precautions  
PRECAUTIONS  
(IMPORTANT SAFETY INSTRUCTIONS)  
Before installing, operating, performing maintenance or inspecting the UPS, be sure to read this manual and  
accompanying documents carefully to obtain a clear understanding of the information related to its operation,  
safety and important precautions.  
This manual described two warning levels, DANGER and CAUTION, as described below.  
Denotes immediate hazards which WILL probably cause severe bodily injury or death, as  
a result incorrect operation.  
DANGER  
CAUTION  
Denotes hazards which COULD cause bodily injury and product or property damage, as a  
result incorrect operation.  
Additionally, even those hazards denoted by  
should be strictly followed.  
!
CAUTION could lead to a serious accident, so the instructions  
The following labels indicate particularly important instructions which must be carefully followed. The graphic  
symbols indicate prohibited and mandatory actions  
: Indicates actions that must not be allowed to occur (prohibited actions).  
: Indicates actions that must be taken (mandatory actions).  
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1. Installation Precautions  
CAUTION  
The UPS should be installed only by technically qualified personnel. Improper installation can result in  
electric shock, bodily injury, and/or fire.  
Never operate or store the UPS in the following environmental conditions. Doing so may cause the UPS to  
malfunction, sustain damage or deteriorate, which could result in a fire.  
a. In ambient environmental conditions other than those specified in the product brochure and instruction  
manual (temperature 0 to 40  
low temperature and high humidity.  
b. Where the UPS is exposed to direct sunlight.  
°C (32 to 104F), relative humidity 20 to 90%), such as in extremely high or  
c. Where the UPS is directly exposed to the heat from a heat source, such as a stove.  
d. Where the UPS may be subject to vibration or physical shock.  
e. Near a device that may emit sparks.  
f. In the presence of dust, salt or corrosive or flammable gas.  
g. Outdoors  
If you mount the UPS in a rack, mount it in a rack that can be well ventilated, and be careful not to block  
the air intake and exhaust vents of the rack and UPS. Do not allow the air intake or exhaust vents to be  
obstructed. Keep the front and back of the UPS at least 20 cm away from the wall. If the air intake or  
exhaust vent is blocked, the internal temperature of the UPS rises, which could cause battery deterioration  
resulting in a fire. For maintenance, the UPS requires at least 1 m (39.4in) space at the front.  
The space around the UPS and the rack must be ventilated. Unless the specified ventilation airflow (5 m3/h)  
is maintained, gas produced by battery charging could result in rupture or explosion of the case.  
Install the UPS on a stable surface capable of bearing the weight  
16kg, 35.27 lbs  
of the UPS in the  
correct manner specified in this manual. If the UPS is installed incorrectly, impact or vibration could cause  
it to fall or move inadvertently, resulting in bodily injury. Be careful to avoid back strain.  
2. Wiring Precautions  
CAUTION  
Wiring should be performed only by technically qualified personnel. Incorrect wiring can result in electric  
shock and/or fire.  
Protection in primary circuits against over currents, short circuits and earth faults is not provided inside  
this UPS. Protection in primary circuit against over currents short circuits and earth faults shall be  
providied as part of the building installation.  
Connect the grounding cable securely in the manner specified. Failure to connect the grounding cable may  
result in electric shock.  
The grounding cables of all load devices* connected to the output of the UPS must be securely connected to  
the grounding terminal. Failure to connect the grounding cables correctly may result in electric shock  
The socket-outlet shall be installed near the equipment and shall be easily accessible.  
* Load devices are devices such as computers that are connected to the UPS.  
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3. Operating Precautions  
DANGER  
Immediately shut the UPS off if it malfunctions, or if an unusual odor or noise is observed. Failure to  
do so may result in a fire.  
To avoid electric shock, do not open the cover of the UPS.  
CAUTION  
Risk of electric shock, do not remove cover, No user serviceable part inside. Refer serviving to qualified  
personnel.  
The space around the UPS must be well ventilated. Otherwise, gas produced by battery charging  
could result in rupture or explosion of the case.  
Before starting the UPS, make sure that the load side is safe. Be sure to refer to the instruction manual  
while operating the UPS. The operating state of the UPS, as determined by the INV. ON/STAND BY switch  
and the MAIN switch, is indicated by the LEDs as shown the table below.  
The following table shows the UPS states resulting from operation of the MAIN SW and INV ON/STAND  
BY switches. Check the indicators before and after operating. Do not touch the MAIN SW and INV  
ON/STAND BY switches unless necessary. If power is supplied incorrectly, an electric shock or bodily  
injury could result.  
Power Output Status  
UPS Status  
LEDs  
OUTPUT  
Stopped  
Stopped  
MAIN SW INV ON/STAND BY  
OFF  
ON  
OFF  
ON  
STAND BY  
STAND BY  
ON  
INPUT (off-green),  
INPUT (on-green),  
OUTPUT (off-green)  
OUTPUT (off-green)  
Power supplied from inverter INPUT (blinking-green), OUTPUT (on-green)  
Power supplied from inverter INPUT (on-green), OUTPUT (on-green)  
ON  
Avoid inserting sharp objects or fingers into the fan. Doing so may result in bodily injury.  
Do not touch the UPS, including the cables, if you hear thunder nearby. There is danger of electric shock  
from a lightning strike.  
Do not detach the cover of the options, except when you use some options. There is danger of electric shock  
and equipment damage.  
PROHIBITED  
Never use the UPS for the following types of loads:  
a. Medical instruments used for life support.  
b. Control units for trains or elevators, failure of which could cause bodily injury.  
c. Computer systems upon which social or public infrastructure depends.  
d. Devices which serve applications related to the above.  
Contact your sales representative if you need to use the UPS in an application like the above. Special  
equipment, such as redundant devices or an emergency generator must be incorporated when operating,  
maintaining and controlling systems in which a UPS is used with loads affecting life-support or public  
infrastructure-dependent applications.  
Do not smoke or use an open flame near the UPS, as it could cause the UPS to explode or rupture, resulting  
in injury or fire.  
Do not place containers of liquid, such as a flower vase, on the UPS. If the container was to spill, the liquid  
could cause a short circuit, resulting in sparks or fire inside the UPS.  
Do not sit, step or lean on the UPS, as bodily injury could result if the UPS was to fall.  
Repairs and modifications to the UPS prohibited  
All repairs and modifications to the UPS are prohibited. The UPS contains high voltage and no user  
serviceable parts. Opening the cover, exchanging the battery, parts exchange, and repair can result in  
electric shock and damage to the UPS when performed by anyone other than qualified service personnel. All  
such repairs and modifications will void the warranty.  
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4. Radio Frequency Interference  
CAUTION  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to  
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference when the equipment is operated in a commercial environment. This equipment generates, uses,  
and can radiate radio frequency energy and. if not installed and used in accordance with the instruction  
manual, may cause harmful interference to radio communications. Operation of this equipment in the  
residential area is likely to cause harmful interference in which case the user will be required to correct the  
interference at his own expense.  
5. Maintenance and Inspection Precautions  
CAUTION  
Maintenance and repair of the inside of the UPS should be performed only by technically qualified  
personnel. Electric shock, bodily injury and burns, fuming, or fire could otherwise result.  
Contact your nearest sales representative or authorized service center to have the UPS checked out or to  
replace defective parts. Opening the cover carelessly can result in an electric shock or burn.  
Replace the batteries periodically (once every 4.5 years when operated at 25  
°C (77F)). Using batteries after  
their service life has expired may cause a fire.  
Never use organic chemicals such as gasoline, thinner, benzene or detergent to clean batteries. These can  
cause the casing to crack and leak, resulting in fire.  
Do not allow sharp metallic objects or fingers to touch the battery connectors of the UPS. Doing so may  
result in an electric shock.  
Do not touch any parts inside the UPS, even when AC input is removed. Voltage produced from the batteries  
can still cause an electric shock.  
6. Relocation and Transportation Precautions  
CAUTION  
Be careful to avoid falling or dropping the UPS during relocation or transportation, as bodily injury could  
result.  
Be careful to avoid back strain when handling the UPS.  
To avoid bodily injury caused by dropping the UPS, do not tilt it more than 10 degrees to either side when  
moving it. Take preventative measures to avoid dropping the UPS if it must be tilted more than 10 degrees  
when moving it.  
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7. Battery Handling Precautions  
CAUTION  
Risk of explosion if battery is replaced by an incorrect type  
Dispose of used batteries according to the instructions.  
Battery servicing should be performed by technically qualified personnel. Keep unqualified personnel away  
from batteries.  
Replace batteries only with the same model and brand: HRL1234WF2FR manufactured by CSB BATTERY  
Co., LTD.  
Customers should not dispose of used batteries themselves. Contact your nearest sales representative,  
authorized service center or sales office to dispose of used batteries.  
Do not use batteries after their service life has expired. Doing so may result in fuming or fire. Additionally,  
the battery backup function may fail to operate with such batteries, so that power will not supplied to the  
load when a power outage occurs.  
Batteries pose hazards for electrical shock and dangerous short-circuit current. The following precautions  
should be observed when working with batteries:  
a. Remove watches, rings and other metal objects.  
b. Use insulated tools.  
c. Wear rubber gloves and boots.  
d. Do not lay tools or metal parts on top of batteries.  
e. Disconnect the charging source prior to connecting or disconnecting battery terminals.  
f. Determine whether the batteries have been inadvertently grounded, and if so, remove the source of  
grounding. Contact with any part of a grounded battery can result in electric shock.  
Do not attempt to open or disassemble batteries. The electrolyte is harmful to the skin and eyes. The battery  
contains diluted sulfuric acid, which is extremely toxic. If a battery leaks, take appropriate measures to  
prevent any battery fluid contacting your skin or clothing. Diluted sulfuric acid may cause blindness if it  
gets into the eye, may burn skin upon contact. It is electrically conductive and corrosive. Observe the  
following procedures if electrolyte spills:  
a. Wear full eye protection and protective clothing.  
b. If sulfuric acid contacts the skin, wash it off immediately with water.  
c. If sulfuric acid contacts the eyes, flush thoroughly and immediately with water, and seek medical  
attention.  
d. Spilled sulfuric acid should be washed down with a suitable acid-neutralizing agent, such as a solution  
of approximately one pound (500 grams) bicarbonate of soda in one gallon (4 liters) of water. The  
bicarbonate of soda solution should be applied until evidence of reaction (foaming) has ceased. The  
resulting liquid should be flushed with water and the area dried.  
Lead acid batteries can present a risk of fire due to generation of hydrogen gas. The following procedures  
should always be followed:  
a. DO NOT SMOKE when near batteries.  
b. DO NOT allow flames or sparks near batteries.  
c. Before working with batteries, discharge static electricity from the body by first touching a grounded  
metal surface before touching the batteries.  
Do not dispose of batteries in fire, as they could explode.  
If a fire occurs near a battery, do not use water to extinguish it. Use only a powder-distinguishing agent  
(ABC). Using water can cause the fire to spread.  
Strictly observe the following precautions when handling the batteries. Failure to do so may cause battery  
leakage, overheating or explosion.  
a. Do not solder to any part of the battery directly.  
b. Do not charge the battery with reversed positive (+) and negative (-) terminal polarity.  
c. Do not mix different battery types, brands or versions.  
d. Do not attempt to peel off or break the outer covering of a battery.  
e. Do not subject batteries to strong physical shock, or throw them away.  
f. Clean batteries with water-moistened cloth squeezed hard. Do not use organic compounds such as  
gasoline, thinner, benzene or detergent.  
g. Electrical energy may remain in a battery even after its service life has expired.  
Do not allows sparks near used batteries, and protect them from short-circuiting.  
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2. For Proper Operation  
2.1 Input Power Requirements  
(1) Make certain that the AC input voltage and frequency correspond to the specified equipment  
rating (100V, 110V, 115V, 120V, within -20% and +15%, and 50 or 60 Hz  
and Economy Mode*).  
±5%: Active Filter  
* The frequency variation range is set to  
±
3% when the UPS is shipped from the factory.  
If the frequency variation range of input power supply is  
±
5%, select 5% as described in item  
±
“Frequency sync range” of 10.1 “Setup Menu Item List”. Because the frequency sync range is the same  
for both input and output, an input frequency error occurs when the frequency sync range exceeds the  
setting value, preventing the UPS from switching to active filter mode or economy mode operation.  
(2) The current capacity of the AC power supply must satisfy the requirements of the UPS  
(0.96 kVA or more). (Breaker capacity of 20 A or more is recommended.)  
2.2 Installation Precautions  
(1) Carefully consider the leakage current when a leakage circuit breaker is installed on the  
input side. The maximum leakage current of the UPS is 3mA.  
(2) Keep the UPS at least 1 m (about 40 inches) away from CRT displays. Other devices which  
may be sensitive to magnetic flux should be kept away from the UPS, as it emits a slight  
amount of magnetic flux.  
(3) The UPS employs a fan for forced-air cooling. Provide at least 20 cm (about 8 inches)  
clearance at the front and back of the UPS to permit free airflow at the air intake and  
exhaust vents. Also, for maintenance purposes, a space of at least 1 m (about 40 inches) will  
be needed at the front of the UPS and a space of at least 50 cm (about 20 inches) will be  
needed at the back of the UPS.  
When mounting the UPS in a rack, use a rack which allows ventilation and provide at least  
20 cm (about 8 inches) clearance from the front and back of the rack to permit free airflow at  
the air intake and exhaust vents. Also, for maintenance purposes, a space of at least 1 m  
(about 40 inches) will be needed at the front of the rack, and a space of at least 50 cm (about  
20 inches) will be needed at the back of the rack.  
For details, see §6.3 “Installation Space”.  
(4) When the AC input power is single-wire grounded, always connect the ground phase to the S  
terminal (phase) side on the UPS.  
(5) As far as possible, do not ground the output (load) side. If you must make a single-wire  
grounded connection, always connect the ground phase to the V terminal (phase) side on the  
UPS. (This is to prevent short-circuiting by the ground.)  
2.3 Usage Precautions  
(1) Never short-circuit the output terminals, or connect a load which draws short-circuit current.  
Doing so causes protective functions to activate or fuses to open, preventing output.  
(2) Unsuitable load devices  
Do not connect laser printers, plain paper fax machines, copy machines, or overhead  
projectors as load devices. Such devices typically include heating elements that draw high  
current. This may cause an overload that could prevent battery backup operation when an  
outage occurs, and could damage the UPS.  
(3) Power supply environment  
If the UPS is used in an environment subject to long and frequent power outages (more than  
once a week), the batteries may not receive sufficient charge, which could result in  
foreshortened battery life and premature battery failure.  
(4) If the UPS is not operated for a long period, the batteries may require recharging. Operate  
the UPS with no load to recharge the batteries as indicated in the following table, according  
to the storage temperature. If the batteries in the UPS are left uncharged, their service life  
will be greatly foreshortened.  
Storage Temperature  
25°C (77°F)  
30°C (86°F)  
Charge Interval  
Once every 6 months  
Once every 4 months  
Once every 2 months  
No-Load Operation  
At least 20 hours  
At least 20 hours  
At least 20 hours  
40°C (104°F)  
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(5) Insulation testing  
Before testing indoor wiring insulation, shut down the UPS and disconnect the input and  
output cables. Conducting an insulation test with the UPS connected may damage electronic  
components such as the built-in arrester.  
(6) Rack support rails (not supplied) are required to mount the UPS on a rack. For details,  
contact your supplier or Sanyo Denki representative.  
2.4 Dealing with Errors  
Contact your supplier or Sanyo Denki representative if any of the following occur.  
(1) The red ALARM indicator lights (except when the UPS stops because of a prolonged power  
outage).  
(2) The green INV.ON/STAND BY indicator, green INPUT indicator, or green OUTPUT indicator  
does not light even when the UPS is operated properly.  
(3) Another condition occurs which you suspect is caused by a failure in the UPS.  
3. Checking the Contents of the Package  
After opening the package carton, check to be sure that it contains all of the following  
items. If any item is missing, contact your supplier or Sanyo Denki representative.  
(1) UPS  
1
1
1
1
1
1
4
6
2
4
1
(2) Accessories Instruction Manual (this manual)  
Fuse 15 A  
Network cable  
Rack mounting bracket (Right)  
Rack mounting bracket (Left)  
Screws for Rack mounting brackets  
Bushings  
Stands  
Screws for Stands  
Power Management Software disc (CD-ROM)  
(SANUPS SOFTWARE STANDALONE)  
including Install Guide and User guide  
* Note about sale or transfer of ownership  
If you sell the UPS or transfer ownership to a third party, all accessories and other  
items supplied with the UPS must be sold or transferred together with the UPS.  
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4. Overview  
The SANUPS E11A is a stationary-type uninterruptible power supply designed to provide  
high-quality, stable AC power to critical equipment that requires continuous,  
uninterrupted power.  
The UPS is comprised of rectifier, charger, inverter, battery, and utility power transfer  
(bypass) circuits. In the event of failure of the AC utility power source, AC output to the  
load is sustained by the inverter converting DC power from the batteries. When the utility  
power recovers, inverter operation continues while the batteries are recharged. The UPS  
is therefore able to supply completely uninterrupted AC power to connected loads without  
even momentary power loss.  
Bypass Circuit  
Bypass Fuse  
MAIN  
SW  
AC Input  
AC Output  
Fuse  
Rectifier  
Inverter  
DC/DC  
Converter  
CARD I/F  
PC I/F  
Control Circuit  
Fuse  
External  
Batteries  
Batteries  
/
LANI F (option)  
UPS Block Diagram  
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5. External Dimensions and Part Names  
5.1 Front and Back Panels  
(Inside cover)  
440  
17.32  
(Inside cover  
)
⑦ ⑨  
MAIN SW  
EXT.  
BATT  
Length: 1.8 m  
Depth: 408 mm (16.06 inch)  
Weight: 16 kg (35.27 lbs)  
(70.9 inch)  
No.  
Name  
Label  
Function  
Control panel for control operations, UPS status  
display, and function settings  
Control panel and indicators  
Forced bypass switch  
Battery connector  
Card interface  
PC interface  
Exhaust vent  
Option card slot  
Input switch  
Bypass fuse  
Output terminals  
Input power plug  
External battery connector  
Forced Bypass Switch to bypass UPS during maintenance  
Battery connector  
CARD I/F  
PC I/F  
Connector for external signal transfer  
Connector for external PC-WS signal transfer  
Ventilation  
OPTION CARD Option card slot  
MAIN SW  
Input power On and Off switch  
BYPASS FUSE Fuse to protect bypass circuits  
OUTPUT  
INPUT  
Normal power output terminals  
Input power plug  
EXT.BATT  
Connector for external battery  
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5.2 Control Panel and Indicators  
LED11  
LED5  
LED6  
LED10  
LED7  
LED8  
LED12  
LED4  
LED9  
LED0  
LED1  
LED2  
LED3  
Functions  
No.  
Label  
Fast  
blink  
Status display  
Lit  
Not lit  
Slow blink  
Input power status  
OUTPUT UPS output power status  
Normal input  
Inverter operation OFF  
Economy mode  
operation (*1)  
Double conversion  
mode operation (*2)  
Input error  
Bypass operation  
LED0  
LED1  
INPUT  
LED2 ECONOMY Operation mode  
DOUBLE  
OFF (*3)  
LED3  
Operation mode  
OFF (*3)  
CONVERSION  
Battery power  
normal  
Load 25% or more Load under 25%  
Battery exhausted  
LED4 BATT.LOW Battery status  
Load level 25%  
Battery power low  
Output voltage setting  
100V (*4)  
LED5  
25  
Setting other than  
100V  
100V setting  
Load level 50%  
Output voltage setting  
110V (*4)  
Load level 75%  
Output voltage setting  
115V (*4)  
Load level 100%  
Output voltage setting  
120V (*4)  
110V setting  
Load 50% or more Load under 50%  
LED6  
LED7  
LED8  
50  
75  
Setting other than  
110V  
Load 75% or more Load under 75%  
Setting other than  
115V  
115V setting  
Load 100% or more Load under 100%  
100  
Setting other than  
120V  
120V setting  
Overload display  
Alarm display  
Load 105% or more  
Failure detected  
LED9  
LED10  
O.L.  
ALARM  
Load under 105%  
No failure  
INV.ON  
STAND BY  
INV.ON  
LED11  
Inverter operation On/Off operation  
Inverter operation status Inverter operation  
Off  
Bypass operation  
Result: Error  
STAND BY  
BATT.TEST Battery test  
Status:  
Testing  
LED12 BATT.TEST Battery test  
Result: Normal  
CLEAR  
Stop buzzer, clear result of battery test  
1. Economy mode operation・・・・When power conditions are good, UPS supplies this power to the load.  
2. Double conversion mode operation・・・・When power conditions fluctuate, UPS converts to the stable power, and  
supplies to the load.  
3. Active Filter Mode operation・・・・When load power fluctuates. Suppresses high frequencies generated by the load  
and improves power factor.  
When the green DOUBLE CONVERSION and the green ECONOMY are both off, the UPS is in Active Filter Mode.  
4. The output voltage setting is displayed for about 5 seconds after the UPS is powered on (LED initialization display).  
This manual uses a frame  
to indicate switches. (Example: INV.ON/STAND BY ).  
It also describes the color of the LED whenever it refers to an indicator on the control panel.  
(Examples: Green INV.ON/STAND BY, red ALARM)  
: Indicates a lit LED  
In the illustrations in this manual  
: Indicates a blinking LED  
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5.3 External Interfaces  
UPS back panel  
MAIN SW  
EXT.  
BATT  
No.  
Name  
PC I/F  
Function  
Allows you to control the UPS from a computer (PC or workstation) by using the  
supplied power management software. Install the power management software (*2)  
on the computer, and connect the computer to the UPS with the supplied network  
cable.  
(PC interface)  
(RS-232C)  
Interface mode (*1): Workstation mode  
(*1): Use the controls on the front panel to set the interface mode. For more  
information, see item  
PC Interface mode in §10.1 “Setup Menu Item List”.  
D-sub9-pin (male)  
2
RXD  
TXD  
3
5
4
6
8
7
GND  
DTR  
DSR  
CTS  
RTS  
Fixing screw  
inch  
(*2): For more information, refer to the User Guide in the CD-ROM of the  
SANUPS SOFTWARE.  
CARD I/F  
(Card interface)  
Allows you to connect an optional Sanyo LAN interface card.  
Interface mode (*1): Workstation mode  
D-sub 9-pin (female)  
Note  
This connector is for use with Sanyo option cards only.  
5
(COM)  
Cannotbe  
used with  
other than  
Sanyo  
1
7V,1A/Option power  
RXD (in)  
2
3
option cards.  
TXD (out)  
Fixing screw  
inch  
Note  
The CARD I/F and PC I/F connectors cannot be used at the same time.  
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6. Installation  
When installing the UPS, carefully follow the instructions in this Instruction Manual.  
Install the UPS on a stable surface that can bear the weight (16 kg, 35.27 lbs).  
This surface should be flat, so the UPS cannot fall and cause bodily injury.  
The possibility of vibration and shock should be minimized at the installation location.  
All work that involves lifting the UPS, such as mounting it in a rack or attaching the  
stand, should be carried out by at least 2 persons.  
CAUTION  
Be careful to avoid straining your lower back when moving and installing the UPS.  
There is a danger that the UPS could fall or be dropped during relocation or  
installation. Always hold the UPS securely by the upper edges. Failure to do so can  
result in bodily injury or damage to the UPS.  
6.1 Environment  
Do not install the UPS in the following locations:  
Where the ambient temperature exceeds 40°C (104°F).  
For optimum battery life, install the UPS where the ambient temperature remains  
between 20 to 25°C (68 to 77°F).  
Where high humidity may occur.  
Where corrosive gas or salt spray may be present.  
Where it may be subject to vibration and shock.  
Where dust may accumulate.  
In a poorly ventilated rack (when the UPS is rack mounted).  
When moving the UPS, do not let it tilt  
more than 10 degrees to either side.  
Tilting of more than 10 degrees can  
cause the UPS to fall, resulting in  
6.2 Transporting  
Transport the UPS in its original packing  
carton, removing it only when near the  
installation location.  
CAUTION bodily injury.  
If you must tilt the UPS more than 10  
degrees, be careful not to let it fall.  
6.3 Installation Space  
During installation, provide the following space around the UPS.  
At least 20 cm (about 8 inches) at the front as air intake space for cooling.  
At least 20 cm (about 8 inches) at the back as air exhaust space for cooling  
At least 1 meter (about 40 inches) at the front and 50 cm (about 20 inches) at the back  
for maintenance when needed.  
At least 1 meter (about 40 inches) from CRT displays to allow for slight leakage of  
magnetic flux. Allow some space from devices which might be affected by magnetic  
flux.  
Installation Space for Horizontal Installation  
Installation Space for Rack Mounting  
Exhaust spac  
Maintenance space  
At least 50 cm (20 in)  
Maintenance space  
At least 50 cm (20 in)  
Exhaust space  
At least  
Exhaust space  
At least 20cm  
20cm (8 in)  
(Back)  
(8 in)  
(Back)  
E11A  
E11A  
(Front)  
Front  
At least  
Intake space  
20cm (8 in)  
At least 20cm  
Rack  
(8 in)  
Intake space  
Maintenance space  
At least 1m (40 in)  
Maintenance space  
At least 1m (40 in)  
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6.4 Preparation Before Installation  
Wear insulated gloves and take other precautions when connecting the batteries.  
Otherwise electric shock can result.  
There is a constant voltage (max. approx. 24V: approx. 12V  
×
2) at the battery terminals.  
CAUTION  
Do not touch them with your hands or short circuit them. Bodily injury can result.  
The battery connector cannot be inserted in the wrong orientation. If it does not go in,  
do not try to force it. Doing so can damage the connector and result in electric shock.  
Be careful not to get your hands caught when securing the cover.  
Connect the battery connectors inside the front cover before installation of the UPS.  
Proceed as follows to connect the battery connectors.  
Remove the front panel of the UPS.  
Remove the screw on the right side of the battery cover, and then remove the battery  
cover.  
Remove the insulation tape from the battery connector of the battery pack side.  
Connect the battery connector.  
The connector cannot be inserted  
in the wrong orientation. Check  
the correct insert orientation, and  
push in until you hear a click.  
Remove the insulation tape  
from the battery connector.  
*Note for removing the screw  
When a screw is used,  
do not lose the removed screw.  
Remove 1 screw*, and remove  
the battery cover by sliding in  
the direction of the arrow.  
When a non-dropping screw is used,  
this screw cannot be removed from  
the battery cover. Do not try to  
detach it forcedly.  
Remove by sliding in the  
direction of the arrow while  
firmly pressing the two  
locations indicated by  
Verify that Forced Bypass is set to “Inverter”.  
Attach the battery cover.  
Attach the front panel.  
Forced Bypass switch should be inverter position.  
Slide the cover in and secure with  
the screw on the right side.  
The Forced Bypass switch  
equipped vertically.  
The Forced Bypass switch  
equipped horizontally.  
First catch the claws on the right  
side, then push the left side in.  
This completes the battery connector connection.  
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6.5 Attaching the Stand  
Unless the UPS is secured solidly in place, it can shift or fall during seismic  
events (earthquakes) or when it is subjected to shock or vibration, possibly  
causing bodily injury.  
Be careful not to get your hands caught when installing the stand.  
CAUTION  
Proceed as follows to attach the supplied stands.  
Prepare two supplied stands  
.
Place the UPS in the stand.  
Always place with the left side of the UPS on the bottom, and the control  
panel on the top.  
If required, secure the stand to the UPS with the screws.  
This completes the stand attaching.  
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6.6 Mounting a Rack Mount Type UPS  
Be careful to avoid straining your lower back when moving and installing the UPS.  
The UPS weighs about 16 kg (35.27 lbs). Always get at least one other person to  
help you install it. Bodily injury can result if the UPS falls.  
The UPS can fall when it is moved or installed, resulting in bodily injury or  
damage to the UPS. Hold the bottom side of the UPS firmly with both hands when  
installing it.  
For safety, use L-type rails (support rails) when mounting the UPS in a rack.  
(Contact the manufacturer of your rack for more information about L-type rails.)  
CAUTION  
The UPS is designed for mounting in 19-inch racks only. Refer to §6.3 “Installation Space” and  
make sure you secure enough ventilation space in front of and behind the UPS. Do not place  
other objects on top of the UPS. Doing so can damage the UPS.  
The UPS is heavy, weighing about 16 kg (35.27 lbs). Installation at the very bottom of the  
rack is recommended. Always use L-type rails (support rails) when mounting the UPS in a  
rack. (Contact the manufacturer of your rack for more information about L-type rails.)  
Attach the supplied rack mounting brackets to the UPS.  
There are 2 brackets, 1 for the left and 1 for the right. Refer to the following illustration  
and make sure you attach them in the correct direction.  
Mount the UPS in the rack.  
Attach the left and right  
rack mounting brackets so  
that the large and small  
holes are on the bottom.  
6.7 Inserting the Bushings  
When you are not using the stand or rack mounting brackets, insert the supplied  
bushings into the holes on the UPS.  
Right side: 2 locations  
Left side: 4 locations  
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7. Wiring  
Check that input and output power plugs are firmly seated. Do not exceed the  
rated capacity when connecting loads to the output terminals. Check that  
plugs and cards are firmly seated in the external interfaces. Failure to observe  
these precautions can result in electric shock, fire, or bodily injury.  
The input power plug must be grounded. Failure to ground it can result in  
electric shock.  
CAUTION  
7.1 UPS Wiring  
Check that MAIN SW is in the “OFF” position.  
Connect the INPUT power plug of the UPS to a  
utility power outlet.  
MAIN SW  
EXT.  
BATT  
Switch is “OFF”.  
Length 1.8 m (7.09 inches)  
INPUT plug  
(seen from prong side)  
Note  
E
To 3-prong grounded  
utility power outlet  
When the AC input power is single-wire  
grounded, always connect the ground  
phase to the S terminal (phase) side on  
the UPS.  
The INPUT power plug is a 3-prong grounded type.  
If the utility power outlet is a 2-prong type (there is no ground terminal), use a 3-prong ground  
adapter such as WH2432P (Matsushita Electric) or ME2920 (Meikosha).  
Adapter wiring example  
Ground near  
power service  
entrance  
Plate fixing screw  
Metal pipe  
Adapter  
Metal box  
Ground  
lead wire  
Plate  
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Connect the input power plugs of the load devices to the output terminals.  
Terminal rated capacity  
AC125V 15A  
MAIN SW  
The total load connected to the 6 output  
terminals must not exceed 10A.  
EXT.  
BATT  
Output terminal capacity  
125V 15A  
Note  
If you must make a single-wire  
grounded connection, always  
connect the ground phase to the  
V terminal (phase) side.  
U
V
terminal  
×
6
E
Note  
The total output from all output terminals must not exceed 10A.  
7.2 External Interface Connections  
Connect a computer or option card as required.  
For details, see §5.3 “External Interfaces” and §10 “User Settings”.  
Note  
The CARD I/F and PC I/F connectors cannot be used at the same time.  
7.2.1 Connections to the PC Interface (PC I/F)  
Connect a computer to the PC I/F connector to control the UPS by using the supplied power  
management software.  
Install the power management software on the computer, and connect the computer to the  
UPS with the supplied network cable. For more information, refer to the Install Guide or User  
Guide in the CD-ROM of the power management software.  
Before making the connection, check that item  
Item List” is set as follows.  
“PC Interface mode” in §10.1 “Setup Menu  
Interface mode: Workstation mode  
7.2.2 Connections to the Card Interface (CARD I/F)  
Connected an optional LAN interface card.  
Before making the connection, check that item  
Item List” is set as follows  
“PC Interface mode” in §10.1 “Setup Menu  
.
Interface mode: Workstation mode  
Note  
This connector is for use with Sanyo option cards only. Contact your supplier for more  
information about option cards.  
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8. Preparations Before Operation  
Check the following items before starting operation:  
Visually inspect the UPS to verify that there is no visible damage.  
Check that the UPS is connected to a utility power source that meets the input  
specifications.  
Check that the input switch MAIN SW is set to “OFF”.  
Check that load devices are connected correctly.  
Check that none of the connections is loose.  
,  
Check load  
connections.  
MAIN SW  
EXT.  
BATT  
Switch is “OFF”.  
,  
Check input  
power source  
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9. Operating Procedures  
9.1 UPS Startup (Normal Operation)  
Set MAIN SW on the back panel of the UPS to “ON”.  
Set to “ON”.  
MAIN SW  
EXT.  
BATT  
LEDs  
Green INPUT  
Blinking  
Green INV.ON/STAND BY Off  
Green OUTPUT  
Off  
Green INPUT  
Lit  
Green INV.ON/STAND BY Off  
Green OUTPUT Off  
Check that the INPUT indicator has  
changed from blinking to lit, and then  
proceed to step  
.  
Press and hold  
for one second.  
Buzzer  
Musical trill  
LEDs  
Green INPUT  
Hold for 1 second.  
Lit  
Green INV.ON/STAND BY Lit  
Green OUTPUT Lit  
The green LOADLEVEL 25 to 100% indicators and the red LOADLEVEL O.L indicator light  
according to the load connected to the UPS.  
The green ECONOMY indicator lights when the UPS operating mode is Economy Mode.  
The green DOUBLE CONVERSION indicator when the UPS operating mode is Double  
Conversion Mode.  
When the green DOUBLE CONVERSION indicator and the green ECONOMY indicator are both  
off, the UPS is in Active Filter Mode.  
This manual uses a frame  
to indicate switches. (Example: INV.ON/STAND BY ).  
It also describes the color of the LED whenever it refers to an indicator on the control panel.  
(Examples: Green INV.ON/STAND BY, red ALARM)  
Indicates a lit LED  
In the illustrations in this manual  
Indicates a blinking LED  
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9.2 UPS Startup (Battery Power)  
During a power outage, low voltage, or other trouble with the AC input power to the UPS, you  
can supply power to the inverter output from the built-in batteries.  
Check that MAIN SW on the back panel is set to “OFF”.  
MAIN SW  
EXT.  
BATT  
Switch is “OFF”.  
LEDs are all off.  
Press  
and hold it until the buzzer sounds. Release it when  
the buzzer sounds.  
Buzzer  
Musical trill  
LEDs  
Green INPUT  
Green INV.ON/STAND BY  
Blinking  
Off  
Green OUTPUT  
Off  
Hold for about 3 seconds  
after 5 to 6 seconds  
Green INPUT  
Green INV.ON/STAND BY  
Green OUTPUT  
Blinking  
Lit  
Lit  
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9.3 Outage Simulation Test  
You should perform a test of whether the UPS operates properly during a power outage.  
Proper operation is as described below.  
Note  
Perform this test before powering the connected load devices on.  
Set the breaker on your utility power breaker panel to “Off”.  
Buzzer  
2 beeps..., 2 beeps..., repeated  
LEDs  
Green INPUT  
Blinking  
Green INV.ON/STAND BY Lit  
Green OUTPUT  
Lit  
Set the breaker on your utility power breaker panel to “On”.  
Buzzer  
Silent  
LEDs  
Green INPUT  
Lit  
Green INV.ON/STAND BY Lit  
Green OUTPUT Lit  
Note  
If your utility power breaker panel is too far away to access conveniently, you can also perform the  
test by setting MAIN SW to the “OFF” and “ON” positions.  
Because the UPS continues inverter operation, there is a small amount of voltage (under 30V) at the  
input plug. Do not unplug the plug during operation.  
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9.4 UPS Shutdown (Daily)  
Press and / hold  
for 1 second.  
Buzzer  
Musical trill  
LEDs  
Green INPUT  
Green INV.ON/STAND BY  
Green OUTPUT  
Lit  
Off  
Off  
Hold for 1 second.*  
Note  
Do not touch MAIN SW when you perform a daily shutdown. Leave it set to the “ON”  
position.  
*Note  
The length of time to keep  
switch response time” in §10.1 “Setup Menu Item List”. Operate as follows.  
held down varies depending on the setting of item “  
When “1 second” is selected: Hold for 1 second.  
When “3 seconds” is selected: Hold for 3 seconds.  
When “Special operation” is selected: Hold  
for 3 seconds until the buzzer starts beeping, and then  
hold for 3 seconds more while the buzzer is beeping.  
9.5 UPS Shutdown (If Not to Be Used for More Than a Week)  
Press and hold for 1 second.  
Buzzer  
Musical trill  
LEDs  
Green INPUT  
Hold for 1 second.*  
Lit  
Green INV.ON/STAND BY Off  
Green OUTPUT  
Off  
Set MAIN SW to the “OFF” position.  
All of the  
MAIN SW  
LEDs go off.  
Set to “OFF”.  
Note  
If input power is shut off while the UPS is operating, the batteries are discharged the  
same as during an extended power outage. Be aware that when the input supply is  
restored, the full capacity of the back-up function will not be available until the batteries  
have had time to recharge.  
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10. User Settings  
10.1 Setup Menu Item List  
You can configure the UPS by setting the menu items in the following list. Configure it according to your  
environment and requirements.  
The controls and indicators on the control panel are used to set items in the Setup menu. For details, see  
§10.2 “Setup Menu Operations”.  
Whenever you change a menu item setting, we recommend that you place a check mark in the “Current  
Setting” field of the Setup Menu Item List.  
LED blinks  
LED off  
Item Selection  
LEDs  
Item Setting Default Current  
No. Menu Item  
Setting  
Description  
Notes  
LEDs  
Setting Setting  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
○ ○ ● ○  
● ○ ○ ○  
○ ● ○ ○  
Switch the UPS operating mode automatically.  
Auto  
Double Conversion  
*
●○○○○  
UPS operation mode  
Set the UPS operating mode to Double Conversion mode.  
Set the UPS operating mode to Economy mode  
Economy  
100V  
110V  
115V  
120V  
1%  
100V setting (The default setting of Model: E11A102U001-00.)  
110V setting (The default setting of Model: E11A102U001-10.)  
115V setting (The default setting of Model: E11A102U001-15.)  
120V setting (The default setting of Model: E11A102U001-20.)  
Refer  
to  
the  
Output voltage  
(RESTART)  
○●○○○  
right  
Set the range (%) over which the output  
±1% allowance  
±3% allowance  
Frequency sync range  
(RESTART)  
frequency is adjusted to variations in the  
input frequency in Economy Mode and  
Active Filter Mode.  
Set the inverter output frequency when  
UPS restarts from the batteries from  
stopped status.  
3%  
*
●●○○○  
○○●○○  
● ● ○ ○  
● ○ ○ ○  
○ ● ○ ○  
5%  
±5% allowance  
50Hz setting  
50Hz  
60Hz  
Battery startup  
frequency  
*
*
60Hz setting  
Do not use this setting. ● ○ ○ ○  
Setting for communications by the power management software over serial  
or LAN connection.  
Shutdown by serial login.  
○ ● ○ ○  
● ● ○ ○  
Workstation  
Serial Login  
●○●○○  
○●●○○  
PC Interface mode  
Serial baud rate  
Do not use this setting. ○ ○ ● ○  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
● ○ ○ ○  
○ ● ○ ○  
9600  
4800  
2400  
Auto  
OFF  
*
*
Set the baud rate to 9600 bps.  
Set the baud rate to 4800 bps.  
Set the baud rate to 2400 bps.  
Auto restart  
Set the communications baud rate when  
a workstation, PC, or optional LAN card  
is connected.  
Specify when to restart the UPS after a  
power outage and shutdown of the UPS  
due to final discharge of the batteries.  
When 30%, 50%, or 80% is selected, the  
UPS does not restart until the batteries  
are charged to the specified level.  
The UPS stays off.  
Same behavior as Auto when  
battery charge reaches 30%.  
Same behavior as Auto when  
battery charge reaches 50%.  
Same behavior as Auto when  
battery charge reaches 80%.  
● ● ○ ○  
○ ○ ● ○  
● ○ ● ○  
30%  
50%  
80%  
Restart time  
(battery charge rate)  
●●●○○  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
○ ○ ● ○  
● ○ ○ ○  
All sounds  
All patterns  
Pattern 1  
Pattern 2  
OFF  
*
*
Do not emit sounds on power outage, battery test, battery test abnormal and overload.  
Emit alarm and key click sounds.  
○○○●○  
●○○●○  
Buzzer sound  
Emit key click sounds only.  
Set the response time for  
switch press to stop inverter  
power supply.  
1 second  
Turn inverter off when pressed for 1 second.  
○ ● ○ ○  
3 seconds  
Turn inverter off when pressed for 3 seconds.  
switch  
Turn inverter off on special operation. Select this setting to keep the  
inverter from being turned off by an accidental operation. See §9.4 "UPS  
Shutdown (Daily)" for operation details.  
response time  
● ● ○ ○  
Special operation  
Auto return  
Set the conditions for automatic switch  
back to inverter power supply (auto  
return) after switching to bypass power  
supply because of overload.  
● ○ ○ ○  
Auto recovery with time  
*
*
*
Overload recovery  
operation  
○●○●○  
●●○●○  
○ ● ○ ○  
● ○ ○ ○  
○ ● ○ ○  
Fixed as bypass on overload  
Bypass  
OFF  
The UPS stays off.  
Switch to bypass operation when  
inverter stops.  
When low battery voltage level is  
detected.  
When remaining battery capacity  
is 2 minutes.  
Inverter stop  
Operation (RESTART)  
Specify the UPS operation during  
inverter power supply stops.  
Bypass  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
Battery voltage level  
2 minutes  
Low battery voltage  
signal timing  
Specify the timing for triggering the low  
battery voltage signal.  
○○●●○  
●○●●○  
When remaining battery capacity  
is 3 minutes.  
3 minutes  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
○ ○ ● ○  
● ○ ● ○  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
○ ○ ● ○  
● ○ ○ ○  
5 minutes  
15 minutes  
30 minutes  
60 minutes  
180 minutes  
5 years  
10 years  
3 years  
180 days  
90 days  
*
5 minutes backup  
Set the UPS backup time on power outage.  
An external battery must be connected for  
settings of 15 minutes or higher.  
(This item can’t take effect unless resetting  
remaining battery life.)  
15 minutes backup  
Battery backup time  
30 minutes backup  
60 minutes backup  
180 minutes backup  
5 years lifetime type  
10 years lifetime type  
3 years lifetime type  
Check batteries every 180 days.  
Check batteries every 90 days.  
Check batteries every 30 days.  
No battery check.  
Set the battery type. Set this when you  
exchange the battery or connect an external  
battery. (This item can’t take effect unless  
resetting remaining battery life.)  
*
*
○●●●○  
●●●●○  
Battery type  
Set the interval (number of days) for the  
automatic battery check. The check is  
carried out automatically when the  
specified number of days has elapsed.  
Battery check schedule  
30 days  
None  
Do not reset  
Do not reset.  
*
Reset remaining  
battery life  
Reset the battery information (remaining life, accumulated battery  
operating time, number of power outages, LED remaining life display),  
when you exchange the battery.  
○○○○●  
○ ● ○ ○  
Reset  
Note  
Changes to some menu items do not take effect until you restart the UPS. These items are indicated by (RESTART) in  
the "Menu Item" column. If a restart is required, be sure to power off the load devices before resetting. See §9.5 “UPS  
Shutdown (If Not to Be Used for More Than a Week)” for information about how to shut down the UPS, and §9.1 “UPS  
Startup (Normal Operation)” for information about how to start the UPS.  
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10.2 Setup Menu Operations  
Set all menu items with the following procedure.  
This example shows how to set the “UPS operation mode” item to “Economy”.  
With MAIN SW on the back panel set to “ON”, check that the green INV.ON/STAND  
BY indicator and the green OUTPUT indicators are not blinking.  
Press  
and hold it for at least 3 seconds.  
Buzzer : 2 beeps  
2 LEDs  
blink.  
Hold for 3 seconds.  
Select the menu item to set by using the 5 LEDs surrounded by  
figure.  
in the following  
Press and quickly release  
(within 3 seconds) so that a menu item selection LED  
blinks. Each press makes a different LED or set of LEDs blink. Keep pressing until you  
have selected the menu item you want to set.  
LEDs that blink when the “UPS operation mode”  
Example  
menu item is selected  
Menu item  
UPS operation mode  
Blinking LEDs  
● ○ ○ ○ ○  
See the list in the previous section for the LED  
patterns to select other menu items.  
Short press  
Select the value to set by using the 4 LEDs surrounded by  
in the following figure.  
Press and quickly release (within 3 seconds) so that a setting value LED blinks.  
Each press makes a different LED or set of LEDs blink. Keep pressing until you have  
selected the value you want to set.  
LEDs that blink when the “Economy” setting is  
Example  
selected.  
Setting  
Blinking LEDs  
● ○ ○ ○  
○ ● ○ ○  
● ● ○ ○  
Auto  
Double Conversion  
Economy  
Short press  
See the list in the previous section for the LED  
setting patterns of other menu items.  
When you are finished making settings, press  
and hold it for at least 3 seconds.  
Two beeps sound from the buzzer.  
The setting is saved and the UPS  
returns to normal operation.  
Note  
If you keep pressing for 3 more seconds, 2  
beeps will sound again and all settings  
will return to the factory defaults.  
However, at Model 'E11A102U001-10' and  
'E11A102U001-15', “  
setting will return to 100V, not defult.  
Output voltage”  
Hold for 3 seconds.  
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11. Maintenance and Inspection  
11.1 Daily Inspection  
Check the control panel LED indicators to confirm that no error is indicated.  
No other special inspection or maintenance is required.  
11.2 Periodic Inspection  
Inspect the following items once every 6 months.  
Internal maintenance and inspection should be performed only by technically  
qualified personnel. Electric shock, injury, burning, fuming or fire could  
otherwise result.  
Before beginning inspection, shut down the UPS completely, and remove the  
input power. Failure to do so may result in an electric shock.  
While the batteries are connected to the equipment, hazardous voltage is  
present. Never touch any parts with your hand. Doing so may result in an  
electric shock.  
CAUTION  
(1) Inspection of external appearance and internal visual check  
Inspect the components on the circuit boards for signs of overheating or corrosion. This  
inspection is especially important if the equipment is installed in an environment  
subject to corrosive gases or high humidity.  
(2) Dust or dirt adhering to parts inside the UPS may cause it to malfunction. Remove any  
dust or dirt adhering to the intake and exhaust vents and fan.  
11.3 Parts Replacement  
The projected service life of the UPS is about 7 years. If you intend to continue using the  
UPS after its projected service life, contact your supplier regarding purchase of  
components that must be replaced. If the components are not replaced at the end of the  
service life, the UPS will not function properly.  
(1) Battery  
Once every 4.5 years  
See §11.4 “Battery Maintenance” for more information about exchanging the battery.  
Note  
The projected service life of the components is based on use in an ambient temperature of 25°C  
(77°F). Higher temperatures result in shorter service life.  
Parts replacement should not be attempted by customers: contact your supplier or Sanyo Denki  
representative when replacement is needed.  
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11.4 Battery Maintenance  
Internal maintenance and inspection should be performed only by technically  
qualified personnel. Electric shock, injury, burning, smoke or file could  
otherwise result.  
Batteries should be replaced periodically. Batteries used after their service life  
has passed may cause a fire.  
Never use organic chemicals such as gasoline, thinner, benzene or detergent to  
clean batteries. These can cause the casing to crack and leak, resulting in fire  
or current leakage.  
CAUTION  
(1) Battery backup time confirmation  
Refer to §11.5 “Battery Test”, and periodically perform a battery backup time test.  
Depending on the results of the test, exchange the battery.  
The default Setup menu setting is to perform an automatic battery test once every 6  
months.  
(2) Estimated battery replacement interval  
Battery service life is affected by operating conditions such as ambient temperature  
and the number of discharge cycles. Ambient temperature has a particularly strong  
influence as indicated in the following table (refer to the table to predict when  
batteries will need to be replaced according to average ambient temperature). Using  
batteries after their service life has expired can cause leakage, and in the worst case  
damage may result, so we recommend exchanging batteries early as a preventative  
and protective step.  
Average Ambient  
Operating Temperature  
25°C (77°F)  
Projected Service  
Life  
Battery Replacement  
Interval  
5 years  
4.5 years  
30°C (86°F)  
35°C (95°F)  
40°C (104°F)  
3.5 years  
2.5 years  
1.7 years  
3 years  
2 years  
1.5 years  
(3) Battery specifications  
The batteries in the UPS are specially designed for this application. Do not substitute  
with any other type, and do not mix new and old batteries, as shortened battery life,  
leakage, and heat could result.  
(4) Battery disposal  
Batteries are industrial waste containing lead, a toxic material and reusable resource.  
Please cooperate by recycling when replacing or disposing of used batteries. To  
dispose of used batteries, contact an authorized industrial waste handling company,  
or repack them in their original cartons and send them to your supplier.  
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11.5 Battery Test  
You can perform automatic and manual tests of the built-in and externally connected batteries.  
You can do this without stopping the load devices connected to the UPS.  
When it is shipped from the factory, the UPS is set up to perform an automatic battery test  
once every 6 months. To change the automatic battery test schedule, set item  
“Battery  
check schedule” in §10.1 “Setup Menu Item List”.  
Proceed as follows to perform a manual battery test.  
Check that the batteries have been charged for at least 12 hours before performing the test.  
Press  
and hold it for 2 seconds.  
The green BATT. TEST indicator starts blinking, and the battery test starts.  
Buzzer  
** ** ** ...  
LEDs  
Green BATT. TEST Fast blink  
Battery operation for about  
90 seconds  
The test finishes  
in about 90 seconds.  
Hold for 2 seconds  
Check the green BATT. TEST indicator for the results of the test.  
Battery Test Results  
Display  
Confirmed Backup Time  
90 seconds or more  
Result  
Green BATT. TEST lit  
The batteries are OK.  
Green BATT. TEST slow blink  
Buzzer:******* ... ******* ...  
An early battery exchange  
is recommended.  
Under 90 seconds  
7 beeps  
7beeps  
After the battery test has finished and the green BATT. TEST indicator lights or starts  
blinking, press  
.
The green BATT. TEST indicator goes off and returns to its normal indication.  
To stop the battery test while it is underway, press  
The UPS returns to normal operation.  
The battery test stops if any of the following occur while it is underway.  
Input power error (voltage or frequency).  
Mechanical failure.  
Switching of Forced Bypass switch.  
Setting MAIN SW to “OFF”.  
Output power overload  
Pressing  
for 1 second or longer.  
When stopping battery-test by power management software on the computer.  
When the LODE LEVEL indicators are all off (load factor is less than 20%) in the  
economy mode operation or the active filter mode operation.  
The green BATT.TEST indicator does not display the results of the test if the test is  
interrupted.  
Note  
The results of the test are only an approximate guide. If the batteries have reached their  
replacement interval, an early replacement is recommended even if the results of the test are OK.  
See §11.4 “Battery Maintenance” for more information about the replacement interval.  
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11.6 Battery Exchange  
You can exchange the batteries without stopping the load devices. However, this should be  
done as quickly as possible, because the UPS will be unable to provide backup power in the  
event of a power outage.  
The battery pack weighs about 6kg (13.23 lbs). Be careful not to drop it on  
your feet. Bodily injury can result.  
Wear insulated gloves and take other precautions when exchanging the  
batteries. Otherwise electric shock can result.  
CAUTION  
There is a constant voltage (max. approx. 24V: approx. 12V  
×
2) at the  
battery terminals. Do not touch them with your hands or short circuit them.  
Bodily injury can result.  
Remove the front panel of the UPS.  
Remove the screw on the right side of the battery cover, and then remove the battery  
cover.  
Disconnect the battery connector.  
Pull the battery pack out.  
Battery connector.  
Insulate with tape or  
other insulator.  
*Note for removing the screw  
When a screw is used,  
do not lose the removed screw.  
When a non-dropping screw is used,  
this screw cannot be removed from  
the battery cover. Do not try to  
detach it forcedly.  
Remove 1 screw*, and remove  
the battery cover by sliding in  
the direction of the arrow.  
Remove by sliding in the  
direction of the arrow while  
firmly pressing the two  
locations indicated by  
Insert the new battery pack so that the connector faces forward.  
Connect the battery connector.  
Insert the battery pack  
in the direction of the  
arrow.  
The connector cannot be  
inserted in the wrong  
orientation. Push in  
until you hear a click.  
The battery connector cannot be inserted in  
the wrong orientation. If it does not go in, do  
not try to force it. Doing so can damage the  
connector and result in electric shock.  
Be careful not to get your hands caught when  
securing the cover.  
CAUTION  
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Attach the battery cover.  
Attach the front panel.  
Slide the cover in and secure  
with the screw on the right side.  
First catch the claws  
on the right side, then  
push the left side in.  
Rest the remaining battery service life with item  
“Reset remaining battery life” in  
§10.1 “Setup Menu Item List”. For details, see §10 “User Settings”.  
Battery disposal  
Batteries are industrial waste containing lead, a toxic material. To dispose of used batteries, contact an  
authorized industrial waste handling company, or repack them in their original cartons and send them to  
your supplier.  
This completes the battery exchange.  
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11.7 Bypass Fuse Exchange  
Always power the UPS off before exchanging the fuse. Failure to do so can  
CAUTION  
cause electric shock.  
Be careful to avoid injury or electric shock  
.
If the bypass fuse blows, the red ALARM indicator lights and output from the output  
terminals stops.  
Proceed as follows to exchange the fuse for a new fuse, using the supplied bypass fuse.  
Stop the inverter by pressing  
MAIN SW to “OFF”.  
and holding it for 1 second, and then set  
Remove the fuse on the back panel of the UPS by pushing it in with a minus screwdriver  
and turning it in the counterclockwise direction.  
Insert the new fuse, and return it to the original location by turning it in the clockwise  
direction.  
Set MAIN SW to “ON”, and then start the UPS by pressing  
1 second.  
and holding it for  
For details about UPS startup, see §9.1 “UPS Startup (Normal Operation)”.  
UPS back panel  
Bypass fuse  
MAIN SW  
EXT.  
BATT  
Note  
If you exchange the bypass fuse while the UPS is powered on, the red ALARM indicator will  
remain lit until you power the UPS off. Always power the UPS off before exchanging the  
fuse.  
Discard the old fuse as non-combustible industrial waste after exchanging it.  
This completes the fuse exchange.  
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12. Troubleshooting  
If a problem occurs, check the condition of the equipment and perform countermeasures as  
listed in the table below.  
Internal maintenance and inspection should be performed only by  
technically qualified personnel. Electric shock, injury, burning, fuming or  
fire could otherwise result.  
Before beginning inspection, shut down the UPS completely, and remove  
the input power. Failure to do so may result in an electric shock.  
While the batteries are connected to the equipment, hazardous voltage is  
present. Never touch any parts with your hand. Doing so may result in an  
electric shock.  
CAUTION  
Condition  
Countermeasure  
Check whether the input wiring has been performed correctly. Refer to §7  
“Wiring”.  
Verify that the input voltage and input frequency are within the rated  
range. Refer to §15.4 “Specifications”.  
No power supplied to  
output.  
Check that MAIN SW is set to “ON”.  
must be pressed for at least 1 second.  
See §9.1 “UPS Startup (Normal Operation)” for the correct startup  
procedure.  
The bypass fuse may be blown. See §11.7 “Bypass Fuse Exchange”.  
must be pressed for at least 1 second.  
See §9.4 “UPS Shutdown (Daily)” for the correct shutdown procedure.  
However, bypass power supply continues if bypass operation was started  
by changing over with the forced bypass switch, overload, or failure.  
Check the setting of item  
Menu Item List”. It may be set to “Bypass”. The factory default setting is  
“OFF”.  
“Inverter stop operation” in §10.1 “Setup  
Output does not stop.  
Check the setting of item  
switch response time” in §10.1  
“Setup Menu Item List” . It may be set to “3 seconds” or “Special  
operation”. The factory default setting is “1 second”.  
Check whether the bypass fuse on the back panel is blown. It may have  
been blown by an overload or short circuit.  
Output stops during  
operation  
Check the total load and the possibility of a short circuit.  
When the total load is high, reduce the number of load devices connected  
to the UPS.  
See §11.7 “Bypass Fuse Exchange”.  
Check whether the batteries have reached their replacement interval.  
The battery service life will differ depending on the ambient  
temperature.  
Output stops during a  
power failure.  
Replacing the batteries early is recommended.  
The alarm buzzer sounds when an error, abnormal state, or alarm  
condition is detected in the UPS. See §13 “Alarm Sounds”.  
Alarm buzzer sounds.  
The alarm buzzer sound may be set to “OFF”.  
Alarm buzzer does not  
sound.  
Check the setting of item  
“Buzzer sound” in §10.1 “Setup Menu Item  
List”.  
A non-fatal alarm condition or error has occurred.  
Contact your supplier.  
Red ALARM LED is lit.  
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Condition  
Countermeasure  
Check whether MAIN SW on the back panel of the UPS is in the “ON”  
position. (If MAIN SW is set to the “OFF” position during normal  
operation, the same operation as for a utility power source failure will be  
triggered.) See §9.1 “UPS Startup (Normal Operation)”.  
Verify that input voltage and input frequency are within the rated limits.  
See §15.3 “Specifications”.  
Check whether the Forced Bypass switch is set to “Inverter”. This  
switch is located inside the front panel of the unit. Remove the front panel  
to check.  
No recovery from utility  
power source failure.  
Utility power source  
failure occurs frequently.  
See 14 “Maintenance Bypass Power Supply (Option)”.  
When item  
“Overload recovery operation” in §10.1 “Setup Menu Item  
UPS does not switch from  
bypass operation to  
normal operation.  
List” is set to “Auto return”: The UPS switches to inverter operation every  
2.5 seconds, and switches back to bypass power supply if the overload  
condition still persists. This cycle is repeated.  
When item  
“Overload recovery operation” in §10.1 “Setup Menu Item  
List” is set to “Bypass”: If the utility power voltage is low and the load  
current is below the overload detection threshold when the UPS switches  
to bypass power supply, the UPS continues to switch between inverter  
power supply and bypass power supply.  
A battery test cannot be performed when:  
Inverter is stopped.  
Bypass power supply is active.  
Input voltage or input frequency is out of range.  
Shutdown under remote control is in progress.  
Equipment is defective.  
When the LODE LEVEL indicators are all off (load factor is less than  
20%) in the economy mode operation or the active filter mode operation.  
Cannot perform battery  
test.  
Verify that item  
“PC Interface mode” in §10.1 “Setup Menu Item List”  
is set to “Workstation”. Check the serial connection. See §5.3 “External  
Interfaces”.  
Serial communication  
fails.  
Check the setting of item  
“Serial baud rate” in §10.1 “Setup Menu Item  
List”. The factory default setting of this item is “9600”.  
Check the setting of item “Restart time (battery charge rate)” in §10.1  
“Setup Menu Item List”. Automatic inverter restart does not occur if this  
item is set to “OFF”.  
If this item is set to “30%”, “50%”, or “80%”, the UPS does not start until  
the batteries are charged to the specified level.  
The factory default setting of this item is “Auto”.  
Automatic inverter restart  
does not occur after  
shutdown due to battery  
exhaustion following  
power outage.  
The UPS is switching frequently between operating modes because the  
utility power is unstable. Set the UPS operating mode to “Double  
Green DOUBLE  
CONVERSION and green  
ECONOMY light and go  
off frequently at irregular  
intervals.  
Conversion Mode”. For details, see item  
“UPS operation mode” in §10.1  
“Setup Menu Item List”.  
The factory default setting of this item is “Auto”.  
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13. Alarm Sounds  
The alarm buzzer emits sound patterns to alert you to failures and error conditions in the  
UPS. Check the sound pattern and refer to the following table to for the steps to take.  
Press  
to stop the buzzer sound.  
What to Do  
Sound Pattern  
UPS Status  
This is a mechanical  
failure.  
Contact your supplier.  
During bypass operation  
The bypass fuse is blown.  
Exchange the fuse for the supplied fuse.  
See §11.7 “Bypass Fuse Exchange”.  
Continuous tone  
The UPS will restart automatically when  
utility power is restored.  
The battery is exhausted.  
Power is being supplied  
from the battery because of  
an input voltage or  
Input the correct voltage or frequency.  
2 seconds  
frequency error.  
**  
**  
**...  
The input switch  
2 beeps 2 beeps 2 beeps  
MAIN SW was set to  
“OFF” during inverter  
power supply.  
Set the input switch MAIN SW to  
“ON”.  
Wait for the battery check to end.  
You can stop the battery check by  
The UPS is performing a  
battery check.  
pushing  
and holding it for  
1 second.  
Input the correct voltage or frequency.  
Set the input switch MAIN SW to  
“ON”.  
Continuous beeps  
********...  
The battery voltage is low.  
1 second 2 seconds  
The load devices connected  
to the output exceed the  
rated capacity.  
Connected fewer load devices to the  
output.  
****  
****...  
****  
2 seconds  
The battery check result  
was an error.  
The battery must be exchanged.  
Contact your supplier.  
******* *******  
7 beeps  
7 beeps  
A battery exchange is recommended.  
Contact your supplier.  
The battery has reached  
half of its service life. The  
red BATT.LOW indicator  
lights.  
2 seconds  
You can press  
sound.  
to stop the buzzer  
*****  
5 beeps  
*****...  
5 beeps  
The battery must be exchanged.  
Contact your supplier.  
The battery has reached its  
service life.  
The red BATT.LOW  
indicator blinks.  
You can press  
to stop the buzzer  
sound and red BATT.LOW blinking, but  
they will start again the next time the  
UPS is powered on.  
This will continue until you exchange the  
battery.  
Note : Contact your supplier if any other failure occurs in the UPS.  
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14. Maintenance Bypass Power Supply (Option)  
You can combine this UPS with an optional Maintenance Bypass Unit. In the event of a  
failure in the UPS, you can then exchange the UPS after manually switching from bypass  
power supply to maintenance bypass power supply.  
Note  
The following description applies to use with an optional Maintenance Bypass Unit.  
Normally, do not change the setting of the Forced Bypass switch. Leave it set to the “Inverter”  
side.  
If you do set the Forced Bypass switch to the “Bypass” side, to perform maintenance or for some  
other reason, remember to set it back to the “Inverter” side when resuming normal operation. After  
setting it back to the “Inverter” side, press  
second.  
on the control panel and hold it for at least 1  
The switch is located inside the battery cover.  
.
The Forced Bypass switch  
equipped vertically.  
The Forced Bypass switch  
equipped horizontally.  
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15. Functional Description  
15.1 Basic Operation  
(1) Normal Operation  
In normal operation, the UPS switches automatically  
*
between the three modes (a) to (c)  
depending on the state of the power.  
*
The UPS does not switch automatically when item  
“UPS operation mode” in §10.1  
“Setup Menu Item List” is set to “Double Conversion” or “Economy”.  
(a) Active Filter mode  
The UPS operates in Active Filter mode when the input power voltage is within a  
certain range and the output power factor is below a certain value. In Active Filter  
mode, the UPS receives power from the utility power source and supplies it to the load.  
At the same time, it compensates for high frequencies in the input power at the  
inverter. The batteries are kept continually charged and ready in case a problem  
(outage or voltage drop) occurs in the utility supply.  
Utility  
power  
Output  
Inverter  
Rectifier  
Converter  
Batteries  
Charger  
Power supply route in Active Filter mode  
Indications by LEDs  
(b) Double Conversion mode  
The UPS switches to Double Conversion mode when the input power voltage is outside  
a certain range. In Double Conversion mode, the UPS converts AC power from the  
utility power source into DC power through the rectifier, and reconverts this DC power  
back into AC power through the inverter and supplies it to the load. The output power  
is stable AC power synchronized with the input power source. The batteries are kept  
continually charged and ready in case a problem (outage or voltage drop) occurs in the  
utility supply  
Utility  
Output  
power  
Rectifier  
Inverter  
Converter  
Batteries  
Charger  
Power supply route in Double Conversion mode  
Indications by LEDs  
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(c) Economy mode  
The UPS switches to Economy mode when the input power voltage is within a certain  
range and the output power factor is above a certain value. In Economy mode, the UPS  
receives power from the utility power source and supplies it to the load. At the same  
time, the inverter is connected to the load and ready to activate. The batteries are kept  
continually charged and ready in case a problem (outage or voltage drop) occurs in the  
utility supply.  
Utility  
power  
Output  
Rectifier  
Inverter  
Converter  
Batteries  
Charger  
Power supply route in Economy mode  
Indications by LEDs  
(2) On Failure of Utility Power  
When a fault or an outage occurs in the utility power source, the rectifier and charger  
cease operating while inverter operation continues, now using the batteries as a DC source  
to produce AC voltage, to ensure stable power supply to the load without even a  
momentary power dropout. At the same time, the buzzer sounds the battery operation  
alarm, and the green INPUT indicator starts blinking.  
Utility  
power  
Output  
Inverter  
Rectifier  
Converter  
Batteries  
Charger  
Power supply route on failure of utility power  
Indications by LEDs  
(3) Upon Recovery of Utility Power  
When normal utility power is restored, rectifier and charger operations resume  
automatically, returning to the normal operating state described in §15.1 (1).  
(4) When Battery Voltage Declines  
When low voltage or an outage in the utility power source continues, causing the battery  
voltage to decline to about 22V (1.85V/cell), the red BATT.LOW indicator in the above  
figure lights to indicate low battery voltage.  
Note: When item  
“Low battery voltage signal timing” in §10.1 “Setup Menu Item List”  
is set to “2 minutes” or “3 minutes”, the alarm is issued at the point when the  
remaining battery time drops to the specified level.  
(5) Extended Power Outage  
If a power outage persists and the battery voltage reaches the final discharge level, a  
protective circuit shuts off the inverter to prevent over-discharging of the batteries. When  
normal utility power recovers after the inverter has been stopped automatically, operation  
is automatically resumed, returning to the normal operating state described in §15.1 (1).  
Note: When item  
“Restart time” in §10.1 “Setup Menu Item List” is set to “OFF”,  
inverter output remains stopped. When it is set to “30%”, “50%”, or “80%”, the UPS  
restarts operation once the batteries are charged to the specified level and then  
returns to the normal operating state described in §15.1 (1).  
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15.2 Protective Functions  
(1) Overload Protection  
If the UPS output is overloaded by exceeding the current capacity of the inverter, such as  
when a computer system boots up, the output selector switch automatically switches the  
source of AC power from the inverter to the bypass circuit, without interruption. After a  
certain period of time has elapsed, the source of power to the load is switched back to the  
inverter without interruption (auto-return), as shown in §15.1(1).  
Note: When item  
“Overload recovery operation” in §10.1 “Setup Menu Item List” is set  
to “Bypass”, the UPS switches to inverter power supply without interruption when  
the overload is resolved.  
Utility  
power  
Output  
Inverter  
Rectifier  
Converter  
Batteries  
Charger  
Power supply route on failure of utility power  
Indications by LEDs  
(2) Inverter Fault Protection  
If a fault occurs in the inverter, the output selector switch activates automatically and  
switches from inverter power to bypass power without interruption. The red ALARM  
indicator lights, and the alarm buzzer sounds. The power supply route is the same as for  
an overload. Press  
to stop the buzzer.  
LED indications when an inverter fault occurs  
Note: What to do if an inverter fault occurs  
Output from the UPS will stop if a power outage occurs during bypass operation due  
to an inverter fault. Contact your supplier or a Sanyo Denki representative as soon  
as possible.  
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15.3 Protective Function Table  
The following table shows functions and operations which activate to protect the UPS.  
The  
mark indicates lit LEDs and buzzer alarms.  
Operation panel (front panel) indicators  
Alarms  
Protective  
functions  
(UPS operations)  
INV.ON  
BATT.  
Buzzer  
pattern  
(*1)  
Notes  
Item  
OUTPUT  
Green  
ALARM  
Red  
O.L  
Red  
STAND  
BY  
INPUT  
Green  
LOW  
Red  
Green  
Rectifier, charger,  
operation  
(*2)  
(*2)  
Power up  
Preparation  
Normal  
Power up,  
operation  
Inverter operation  
Serious  
failure  
(1)  
Stop inverter  
Bypass supply  
Blink Blink  
Overload  
(effective  
value)  
(4)  
Auto return  
Blink Blink  
Bypass supply  
Forced  
bypass  
Manual switch  
to bypass supply  
Blink Blink  
Blink  
(2)  
Battery  
operation  
Input over  
voltage  
Input over  
voltage  
(prolonged)  
Blink  
(3)  
Battery  
operation (*3)  
Stop rectifier and  
charger  
Blink  
(2)  
Power  
outage  
Battery  
operation  
Power  
outage  
(prolonged)  
Continue inverter  
supply.  
Blink  
(3)  
Battery  
operation (*3)  
Input error  
(frequency) Blink  
(2)  
Battery  
operation  
Input error  
(prolonged) Blink  
(3)  
Battery  
operation (*3)  
Battery  
(1)  
Stop inverter  
Bypass supply  
failure  
Blink Blink  
(*1): Press  
on the front panel of the UPS to stop the buzzer. If a failure occurs, contact  
your supplier or Sanyo Denki representative as soon as possible.  
Buzzer sound patterns:  
(1) *  
Continuous tone  
(2) **......**......  
(3) **********...... Continuous beeps  
(4) ****......****...  
(*2): In this state, the LED blinks or is off, depending on the setting of item  
operation”" in §10.1 “Setup Menu Item List”.  
“Inverter stop  
When item  
is set to “Bypass”:  
Blinks  
When item  
is set to “OFF”:  
(*3): Battery operation. Stops inverter operation when final battery discharge is reached.  
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15.4 Specifications  
Item  
Standard or Performance  
Notes  
Output capacity  
Cooling system  
Phases  
1kVA/0.7kW  
Forced air cooling  
Single phase, 2-wire  
100,110,115,120V  
-20% to +15% Double Conversion mode operation  
User settable  
(Rated voltage same as output voltage)  
Voltage  
±
5% Economy /Active Filter mode operation  
±
10% Economy mode setting  
±
±
8%: Double Conversion mode operation  
1, 3, 5%: Economy /Active Filter mode  
Frequency  
50Hz or 60Hz  
operation  
Power requirements  
Input power factor  
Phases  
0.9kVA  
0.95 or more  
Single phase, 2-wire  
100, 110, 115, 120V  
Max. capacity during battery charging  
During rated output  
(*2)  
Voltage  
User settable  
Voltage regulation  
Rated voltage ±2%  
Same as input frequency  
(auto selection)  
Rated frequency  
50Hz or 60Hz  
Rated frequency  
Frequency regulation Rated frequency  
±
1%: Double Conversion mode Setting  
1, 3, 5% selectable  
Internal oscillator accuracy ±0.5%  
±
1, 3, 5%: Economy/Active Filter  
mode operation  
Voltage waveform  
Sine wave  
Distortion factor of  
voltage waveform  
Rapid load  
Linear load: 3% or less  
100% rectifier load: 7% or less  
During rated output  
0%  
100% at transient or output  
change  
switch  
Transient  
voltage  
variation  
Power outage,  
recovery  
Rated voltage  
During rated output  
10% variation  
±
5 %  
Rapid input  
voltage change  
±
Response time  
Load power factor (lag)  
Overcurrent protection  
5 cycles or less  
0.7 (lag)  
Auto switch to bypass circuit at 105% or more  
Variation range 0.7 (lag) to 1.0  
With auto return function  
Inverter  
105%  
200ms  
Overload  
200%  
800%  
30 seconds  
2 cycles  
capability  
Bypass  
Type  
Small sealed lead battery  
10 A  
h
(equivalent)  
Rated capacity  
Number  
20 hour ratio  
2 in direct series  
2 (12V per battery)  
At 25°C (77°F) ambient temperature,  
rated load  
5 minutes (700W) 10 minutes (500W)  
Backup time  
Generated heat  
50W  
Input leakage current  
3mA or less  
Ambient temperature: 0 to 40°C (32 to 104°F)  
Relative humidity: 20 to 90%  
Operating environment  
Acoustic noise  
(*3)  
1 m (approx. 40 inches) from UPS front  
panel, 'A' characteristics (linear load)  
40 dB or less  
(*1): The inverter is capable of operation synchronized with AC input and instantaneous  
switchover provided that the AC input frequency is within 3% (or 1%, 3%, 5%,  
±
selectable) of the rated frequency, and the AC input voltage is within +15% to-20% of the  
rated voltage.  
The UPS enters battery operation with the AC input frequency is outside the specified  
range.  
(*2): When input voltage waveform distortion is under 1%.  
(*3): The UPS contains batteries. Battery service life will be foreshortened if the UPS is used  
in an environment where the ambient temperature exceeds 30°C (86°F).  
(*4): If grounded, the ground phase of the input and output must match according to UPS  
specifications.  
(*5): The above table lists standard specifications. Some specifications are different for units  
with long backup times. For details, refer to the external battery specification  
instruction manual.  
39  
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16. Warranty  
Warranty for Use Overseas (North America) 3 Years  
1. This product is warranted against electrical failure due defects in materials or  
workmanship for 3 years after the date of purchase.  
2. Free repair or replacement by a product with equivalent functions will be made when it is  
determined that failure has occurred because of defects in materials or workmanship.  
3. This warranty is void in the event of any modification or change to the product supplied by  
Sanyo Denki.  
4. This warranty is void in the event of any improper use of the product supplied by Sanyo  
Denki, or failure to use the product as specified in this Instruction Manual.  
5. This warranty is void in the event that the product supplied by Sanyo Denki is installed in  
an inappropriate location.  
6. This warranty does not apply to failures due to accidents, improper use, or use for other  
than the product's intended use.  
7. This warranty does not apply to defects or damages arising from fire, earthquake, storm or  
flood disaster, lightning or other natural disasters including pollution, salt disaster, gas  
disaster (chloride gas), non-standard voltage or incorrect power sources other than those  
specified.  
8. This warranty does not apply to defects or damages arising from mishandling, such as  
during transportation, relocation or dropping of the UPS by the customer after purchase.  
9. Sanyo Denki reserves the right to determine whether damage to a load device connected to  
this product is due to faulty operation by this product. (In the event of any such claim, the  
affected load device must be sent to Sanyo Denki for inspection.)  
10. Warranties for devices other than the product supplied by Sanyo Denki shall be the  
warranties provided by the manufacturers of those devices.  
11. Sanyo Denki provides no warranty for products made by other manufacturers (e.g.  
batteries).  
12. This warranty applies to the product specified by Sanyo Denki. It does not apply to any  
other device.  
13. Sanyo Denki disclaims all responsibility for damage to load device software, loss of data,  
lost profits, and lost opportunities.  
14. This warranty does not apply to medical or industrial devices connected to this product.  
15. This warranty applies only to devices installed in the United States of America and  
Canada.  
40  
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Appendix Usage notes for SANUPS SOFTWARE STANDALONE  
When using supplied “SANUPS SOFTWARE STANDALONE”, please note the following  
instructions.  
“Charge” on the main screen of “SANUPS SOFTWARE STANDALONE”  
For the charge rate (as a %) of the battery displayed on the main screen of “SANUPS  
SOFTWARE STANDALONE”, please note the followings.  
Refer to §6.1 “Main Screen” in the User Guide of SANUPS SOFTWARE STANDALONE for  
details.  
1. Proceed as follows to charge the batteries of the UPS for 12 hours or more at initial startup  
of the UPS.  
Perform this operation before powering the connected load devices on.  
Verify that the battery connector is connected correctly.  
See §6.4 “Preparation Before Installation” in the E11A Instruction Manual for details.  
Perform step “§9.1  
Verify that the Green INPUT LED on the UPS control panel lights.  
Charging starts automatically.  
” in the E11A Instruction Manual.  
Keep the UPS in the condition of step  
for 12 hours or more.  
2. If the UPS is stopped and then restarted, even when the UPS is charged by step 1,  
“Charge” might be displayed as “80%” or “90%” not “100%” on the main screen.  
This occurs owing to the operating conditions such as ambient temperature.  
However after normal operation of the UPS for 1 or 2 hours, “Charge” is displayed properly.  
3. Connect the battery connector correctly. If the UPS is operated without the batteries,  
“Charge” is not displayed properly. Moreover, even if the battery connector is reconnected  
and operates the UPS, the proper charge rate is not displayed immediately.  
After normal operation of the UPS for 12 hours or more, “Charge” is displayed properly.  
4. Display of “Charge” is only an approximation. An actual charge rate of the battery might be  
different.  
“Backup Time” on the main screen of “SANUPS SOFTWARE STANDALONE”  
For the presumed “Backup Time” (in minutes) displayed on the main screen of “SANUPS  
SOFTWARE STANDALONE”, please note the followings.  
Refer to §6.1 “Main Screen” in the User Guide of SANUPS SOFTWARE STANDALONE for  
details.  
1. In §6.4 (1) “Setting the shutdown trigger conditions”, if “When the battery-low occurs,  
shutdown execution” is selected as the shutdown trigger conditions, set the time more than  
40% of the presumed backup time displayed on the main screen.  
Refer to §6.4 “Setting the Shutdown Conditions” in the User Guide of SANUPS SOFTWARE  
STANDALONE for details.  
2. If the “Load” displayed on the main screen is less than 30%, the presumed backup time  
sometimes shows improper value. Therefore “When the battery-low occurs, shutdown  
execution” feature is not recommended to use with such a low load factor condition.  
3. The presumed backup time is only an approximation. An actual backup time might be  
different.  
41  
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LED blinking for setting up menu  
For the following two Menu Item,  
“Restart time (battery charge rate)” in the E11A Instruction Manual §10.1 “Setup  
Menu Item List No. ”.  
“Low battery voltage signal timing” in the E11A Instruction Manual §10.1 “Setup  
Menu Item List No. ”.  
when confirming two items using control panel of UPS, the positions of the LED blinking for  
setting up menu might be different from description in the E11A Instruction Manual.  
Refer to §10.2 “Setup Menu Operations” in the Instruction Manual of E11A to confirm the  
Menu Item.  
These might be blinking as follows.  
●:LED blinks  
○:LED off  
“Restart time (battery charge rate)” setting  
“Low battery voltage signal timing” setting  
When using “SANUPS SOFTWARE STANDALONE”, menu item setting of “SANUPS  
SOFTWARE STANDALONE” has priority over UPS setting. Therefore above condition might  
occur.  
When setting change is required, configure the menu item using “SANUPS SOFTWARE  
STANDALONE”.  
42  
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