Philips 150B3E/150B3V Electronic User's Manual
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Safety & Troubleshooting
Installation Locations
● Avoid Heat and Extreme Cold
● Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold.
● Avoid moving the LCD monitor between locations with large temperature differences. Choose a site
falling within the following temperature and humidity ranges.
❍ Temperature: 5-40°C 41-104°F
❍ Humidity: 20-80% RH
● Do not subject the LCD monitor to severe vibration or high impact conditions. Do not place the LCD
monitor inside a car trunk.
● Take care not to mishandle this product by either knocking or dropping during operation or
transportation.
● Do not store or use the LCD monitor in locations exposed to high humidity or a dusty environment.
Also do not allow water or other liquids to spill on or into the LCD monitor.
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About This Electronic User's Manual
About This Manual
About This Guide
This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD
monitor's features, setup, operation and other pertinent information. Its contents are identical to the
information in our printed version.
Sections are as follows:
other related information you may need.
● About This Electronic User's Manual gives an overview of information included, along with notation
icon descriptions and other documentation for your reference.
specifications for this monitor.
● Installing Your Monitor describes the initial setup process and gives an overview of how to use the
monitor.
along with help desk phone numbers and information on the warranty applicable to your product.
Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type.
These blocks contain notes, cautions, or warnings. They are used as follows:
NOTE: This icon indicates important information and tips that help you make better
use of your computer system.
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About This Electronic User's Manual
CAUTION: This icon indicates information that tells you how to avoid either potential
damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how to
avoid the problem.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the
specific presentation of the warning is mandated by regulatory authority.
©2002 Koninklijke Philips Electronics N.V.
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in
part is prohibited without written consent of Philips Electronics N.V.
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Product Information
Product Information
Product Features
150B3E / 150B3V
Ultra Slim Frame
● 15-inch color LCD monitor with excellent display performance
● Standard VGA analog input
● Embedded universal AC power supply
● Adjustable viewing height
● Portrait and landscape display
● AUTO adjustment optimizes picture quality
● User installable bezel for optional protective cover choice
● Optional USB hub
Technical Specifications*
LCD PANEL
• Type
TFT LCD
• Screen size
• Pixel Pitch
15" visual
0.297 x 0.297mm (15.0")
1024 x 768 pixels
R.G.B. vertical stripe
Anti-glare polarizer hardness
• LCD Panel type
• Effective viewing area
• Display Colors
304.1 x 228.1mm (15.0")
16.7M colors
SCANNING
• Vertical refresh rate
56Hz-76Hz
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Product Information
• Horizontal frequency
30KHz-61KHz
80 MHz
VIDEO
• Video dot rate
• Input impedance
- Video
75 ohm
- Sync
5K6 ohm
700m Vpp
• Input signal levels
Separate sync
Composite sync
Sync on Green
• Sync input signal
• Sync polarities
• Input Frequency
Positive and negative
XGA Hsync
SVGA Hsync
VGA Hsync
48- 61 KHz, Vsync 60 - 76 Hz (N.I.)
35- 50 KHz, Vsync 56 - 75 Hz (N.I.)
31- 38 KHz, Vsync 60 - 76 Hz (N.I.)
• Video interface
Analog (D-Sub)
OPTICAL CHARACTERISTICS
• Contrast ratio
350 (typ.)
2
• Brightness
250 cd/m (typ.)
• Peak contrast angle
• White Chromacity
6 o'clock
x: 0.281 y: 0.311 (at 9300° K) x: 0.312 y: 0.338 (at 6500° K)
Upper >50° (typ.)
Lower >60° (typ.)
Left >75 ° (typ.)
• Viewing Angle (C/R >5)
• Response time
Right >75 ° (typ.)
<=40ms (typ.)
* These information are subject to change without notice.
Resolution & Preset Modes
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Product Information
• Maximum
1024 x 768 at 75Hz
1024 x 768 at 60Hz
• Recommended
14 user definable modes
14 factory preset modes:
H. freq (KHz)
31.469
31.469
31.469
35.000
37.861
37.500
35.156
37.879
48.077
46.875
49.700
48.363
56.476
60.023
Resolution
640*350
720*400
640*480
640*480
640*480
640*480
800*600
800*600
800*600
800*600
832*624
1024*768
1024*768
1024*768
V. freq (Hz)
70.086
70.087
59.940
67.000
72.809
75.000
56.250
60.317
72.188
75.000
75.000
60.004
70.069
75.029
Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can
automatically reduce its power consumption when not in use. And if an input from a keyboard, mouse or
other input device is detected, the monitor will automatically "wake up". The following table shows the
power consumption and signaling of this automatic power saving features:
Power Management Definition
VESA Mode
Video
H-sync
V-sync
Power Used
LED color
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Product Information
ON
Active
Yes
No
Yes
Yes
< 30W
< 2W
Green
Amber
Stand-by
Blanked
Suspend
OFF
Blanked
Blanked
Yes
No
No
No
< 2W
< 2W
Amber
Amber
®
®
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has
®
determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Physical Specifications
• Dimension (WxHxD) *
• Weight *
343 x 349 x 165 mm (incl. Pedestal)
4.6 Kg
• Swivel
+/ - 175°
• Portrait display
90° rotation counter clockwise
- 5° / 25°
• Tilt (Forward / Backward)
• Power supply
100 — 240 VAC, 50/60 Hz
23 W (typ.)
• Power consumption
• Temperature (operating)
• Relative humidity
5° C to 40° C
20% to 80%
• System MTBF
• Cabinet color
50K hrs (CCFL 30Khrs)
150B3E: Light Gray
150B3V: Black & sliver
* These information are subject to change without notice.
Pin Assignment
The 15-pin D-sub connector (male) of the signal cable:
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Product Information
Pin
No.
Pin
No.
Assignment
Assignment
1
Red video input
9
DDC +5V
2
Green video input
10 Logic ground
Identical output - connected
to pin 10
3
4
Blue video input
11
Identical output - connected
to pin 10
12 Serial data line (SDA)
5
6
Cable detect
13 H. Sync / H+V
14 V. Sync
Red video ground
7
8
Green video ground
Blue video ground
15 Data clock line (SCL)
Product Views
Follow the links to see various views of the monitor and its components.
Physical Function
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Product Information
1) Tilt
2) Swivel
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Product Information
3) Height adjustment
4) Portrait display
Turn monitor from landscape view to portrait view
4.1) Tilt the monitor body at an angle
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Product Information
4.2) Rotate the monitor body 90 degrees counter clockwise.
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Product Information
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Installing your LCD Monitor
Installing your LCD Monitor
Front View Product Description
UP and DOWN buttons are used when adjusting the OSD of your monitor
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used
in adjusting the OSD of your monitor.
BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are
pressed, the adjustment controls for the BRIGHTNESS will show up.
OK button which when pressed will take you to the OSD controls
POWER button switches your monitor on
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Installing your LCD Monitor
Automatically adjust the horizontal position, vertical position, phase and
clock setting.
Optimizing Performance
● For best performance, ensure that your display settings are set at 1024x768@60Hz (for14"/15") or
1280x1024, 60Hz (for17"/18").
Note: You can check the current display settings by pressing the "OK" button once.
Go into the Product Information. The current display mode is shown on the item
called RESOLUTION.
● You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best
performance out of your monitor, included in this CD. A step-by-step instructions is provided to guide
you through the installtion process. Click on the link to know more about this program.
More about
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On-Screen Display
On-Screen Display
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips LCD monitors which allows an end-user to adjust screen performance of
monitors directly though an on-screen instruction window. The user interface provides user-friendliness and
ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
Controls window will pop up and you can now start making adjustments to your monitor's various features.
Use the or the keys to make your adjustments within.
button, the On Screen Display (OSD) Main
The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as reference when you
want to later on work your way around the different adjustments.
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On-Screen Display
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On-Screen Display
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Glossary
Glossary
C
Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black
body radiating with the same dominant frequency as the source.
Most Philips monitors offer the possibility of setting the color temperature to any desired value.
D
D-SUB USB
Your monitor comes with a D-Sub cable.
Digital Visual Interface (DVI)
The Digital Visual Interface (DVI) specification provides a high-speed digital connection for visual data types
that is display technology independent. The interface is primarily focused at providing a connection between
a computer and its display device. The DVI specification meets the needs of all segments of the PC industry
(workstation, desktop, laptop, etc.) and will enable these different segments to unite around one monitor
interface specification.
The DVI interface enables:
1. Content to remain in the lossless digital domain from creation to consumption.
2. Display technology independence.
3. Plug and play through hot plug detection, EDID and DDC2B.
4. Digital and Analog support in a single connector.
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Glossary
E
Energy Star Computers Programme
An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the
primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment.
Companies joining this programme must be willing to commit themselves to manufacturing one or more
products capable of going into a low -power state (< 30 W) either after a period of inactivity or after a
predetermined time selected by the user.
L
LCD Liquid Crystal Display
An alphanumeric display using the unique properties of liquid crystal to form characters. The latest flat-panel
displays comprise a matrix of hundreds or thousands of individual LCD cells that generate text and colorful
graphics on a screen. They consume little power though they do require external lighting to make them
legible to the user.
U
USB or Universal Serial Bus
A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus
bandwidth) required by peripherals. USB makes necessary resources available without user intervention.
● USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals.
And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.
● USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com
port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video
camera, for example) and a joystick. More and more peripherals for multimedia computers arrive on
the market every day. With USB, up to 127 devices can run simultaneously on a computer.
● USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to install
peripherals. And no need to go through the reverse process to unplug a device.
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Hub
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Glossary
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs
serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and
complexity.
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment points
are referred to as ports. Each hub converts a single attachment point into multiple attachment points. The
architecture supports concatenation of multiple hubs.
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a
hub allows connection to another hub or function. Hubs can detect, attach and detach at each downstream
port and enable the distribution of power to downstream devices. Each downstream port can be individually
enabled and configured at either full or low speed. The hub isolates low speed ports from full speed
signaling.
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlled
switch between the upstream port and downstream ports. It also has hardware support for reset and
suspend/resume signaling. The controller provides the interface registers to allow communication to/from
the host. Hub specific status and control commands permit the host to configure a hub and to monitor and
control its ports.
Device
A logical or physical entity that performs a function. The actual entity described depends on the context of
the reference. At the lowest level, device may refer to a single hardware component, as in a memory device.
At a higher level, it may refer to a collection of hardware components that perform a particular function, such
as a Universal Serial Bus interface device. At an even higher level, device may refer to the function
performed by an entity attached to the Universal Serial Bus; for example, a data/FAX modem device.
Devices may be physical, electrical, addressable, and logical.
Downstream
The direction of data flow from the host or away from the host. A downstream port is the port on a hub
electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports
receive upstream data traffic.
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Glossary
Upstream
The direction of data flow towards the host. An upstream port is the port on a device electrically closest to
the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.
V
Vertical refresh rate
Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.
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Download and Print
Download and Print
Installing Your LCD monitor driver
System requirements:
● PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later
● Find your driver ".inf/.icm/.cat" at : /PC/drivers/
Read the "Driver_install02.txt" file before installing.
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard
disk, then viewed and printed with Acrobat Reader or through your browser.
If you do not have Adobe¨ Acrobat Reader installed, click on the link to install the application. Adobe®
Download instructions:
To download the file:
1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click)
Download
Download
Download
Download
Download
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Download and Print
Download
Download
Download
Download
Download
Download
Download
Download
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.
3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source',
choose 'source').
Printing instructions:
To print the manual:
1. With the manual file open, follow your printer's instructions and print the pages you need.
Installing FPadjust Program
The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as
CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and CLOCK.
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Download and Print
System requirements:
● PC running Windows 95, Windows 98, Windows 2000, Winodws Me, Windows XP or later
To install FPadjust Program:
● Click on the link or icon to install FPadjustment Program.
or
● Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click)
Download
● From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.
● Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or
'source', choose 'source').
● Exit your browser and install the FPadjust Program.
Read the "FP_Readme01.txt" file before installing.
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FAQs (Frequently Asked Questions)
FAQs (Frequently Asked Questions)
General FAQs
Q: When I install my monitor how do I do if the screen shows "Cannot display this video mode"?
A: Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18"
1280x1024@60Hz.
1. Unplug all cables, then connect your PC to the monitor that you used previously and which displayed
correctly.
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the
Display icon. Inside the Display Control Panel, select the " Settings " tab. Under the setting tab, in
box labeled " desktop area ", move the slidebar to 1024x768 pixels (14"/15") / 1280x1024 pixels
(17"/18").
3. Open " Advanced Properties " and set the Refresh Rate to 60Hz, then click OK.
4. Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz
(14"/15") / 1280x1024@60Hz (17"/18").
5. Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.
6. Turn on your monitor and then turn on your PC
Q: What should I do when screen shows: THIS IS 85HZ OVERSCAN, CHANGE COMPUTER DISPLAY
INPUT TO 1024 x 768 @60HZ or THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER DISPLAY INPUT
TO 1280 x 1024 @60HZ?
A: It means the signal input from your PC is 85Hz -- outside the range that the monitor can display.
New Generation LCD intelligent monitor capabilities temporarily override the overscan, providing
you with 10 minutes to reset timing to recommended settings.
Here's how:
Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move to
Settings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.
You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power off
and re-power on monitor to enter changes.
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FAQs (Frequently Asked Questions)
Q: What does "refresh rate" mean to me in an LCD monitor?
A: For LCD monitors, the refresh rate is much less relevant. LCD monitors display a stable,
flicker-free image at 60Hz. There is no visible differences between 85Hz and 60Hz.
Q: What are the .inf and .icm files on the setup disk & CD-ROM? How do I install the drivers (.inf and
.icm)?
A: These are the driver files for your monitor. Follow the instructions in your user manual to install
the drivers. You computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when
you first install your monitor. Follow the instructions to insert the driver disk (either floppy or
CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed
automatically.
Q: How do I adjust resolution?
A: Your video card/graphic driver and monitor together determine the available resolutions. You
can select desired resolution under Window 95/98 with the "Display properties/Settings" control
panel
Q: What if I get lost when making monitor adjustments?
A: Simply press the OSD button, then select "Reset" to recall all original factory settings.
Q: What is the Auto function?
A: The AUTO adjustment key restores optimal screen position, phase and clock settings with the
press of a single button – without navigation through OSD menus and control keys.
Q: My Monitor has no power (Power LED does not light) ? What should I do?
A: Make sure the AC power cord is connected to the Monitor.
Q: Will the LCD monitor accept an Interlaced signal?
A: No If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines
at the same time, distorting the picture.
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FAQs (Frequently Asked Questions)
Q: Does Refresh Rate mean to LCD?
A: Unlike CRT display technology in which the speed the electron beam is swept from the top to the
bottom of the screen determines flicker, an active matrix display uses an active element (TFT) to
control each individual pixel and thus refresh rate is not really applicable to LCD technology.
Q: Will the LCD screen resistant scratches?
A: A protective coating is applied onto the surface of the LCD, which is durable up to a certain
extent of hardness (approximately up to the hardness of a 2H pencil). In general, it is recommended
not to expose the panel surface to any excessive shocks or scratches. An optional protective cover
with greater scratch resistance is also available.
Q: How should I clean the LCD surface?
A: For normal cleaning, use the clean, soft and fine. For extensive cleaning, please use Isopropyl
alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.
Q: Can the Philips LCD Monitor be hung on the wall or used as touch panel?
A: Yes, Philips Brilliance LCD monitors have this optional feature. The standard VESA mount holes
on back cover that allows user to mount the Philips monitor on any VESA standard ARM or
accessories. Touch panels are being developed for future applications. Check with your Philips
sales representative for more information.
Screen Adjustments
Q: What is the FPadjust program on the setup disk and CD-ROM?
A: The FPadjust program generates alignment patterns that help you adjust monitor settings such
as Contrast, Brightness, Horizontal Position, Vertical Position, Phase, and Clock for optimal
performance.
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FAQs (Frequently Asked Questions)
Q: When I install my monitor, how do I get the best performance for the monitor?
A:
1. For best performance, make sure your display settings are set at 1024x768@60Hz for 14"/15",
1280x1024@60Hz for 17"/18". Note: You can check the current display settings by pressing the OSD
OK button once.
The current display mode is shown in product information in OSD main controls.
2. To install the Flat Panel Adjust (FPadjust) program located on the monitor setup CD-ROM, open the
CD-ROM and double-click the FP_setup01.exe icon. This will install FP Adjust automatically and
place a shortcut on your desktop.
3. Run FPadjust by double clicking the shortcut. Follow the instructions step by step to optimize image
performance with your system's video controller.
Q: How do LCDs compare to CRTs in terms of radiation?
A: Because LCDs do not use an electron gun, they do not generate the same amount of radiation at
the screen surface.
Compatibility with other Peripherals
Q: Can I connect my LCD monitor to any PC, workstation or Mac?
A: Yes, all Philips LCD monitors are fully compatible with standard PC, Mac and workstation. You
may need a cable adapter to connect the monitor to your Mac system. Please contact your
dealer/reseller for more information.
Q: Are Philips LCD monitors Plug-and-Play?
A: Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000 and the PC98/99
platforms.
Q: What is USB (Universal Serial Bus)?
A: Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like
driver software and bus bandwidth) required by peripherals. USB makes necessary resources
available without user intervention. There are three main benefits of USB. USB eliminates "case
angst," the fear of removing the computer case to install circuit board cards -- that often require
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FAQs (Frequently Asked Questions)
adjustment of complicated IRQ settings -- for add-on peripherals. USB does away with "port
gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a
mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example), and
a joystick. More and more peripherals for multimedia computers come on the market every day.
With USB, up to 127 devices can run simultaneously on one computer. USB permits "hot plug-in." No need
to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse
process to unplug a device. Bottom line: USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Q: What is a USB hub ?
A: A USB hub provides additional connections to the Universal Serial Bus. A hub's upstream port
connects a hub to the host, usually a PC. Multiple downstream ports in a hub allows connection to
another hub or device, such as a USB keyboard, camera or printer.
LCD Panel Technology
Q: What is Liquid Crystal Display?
A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to display ASCII
characters and images on digital items such as watches, calculators, portable game consoles etc.
LCD is the technology used for displays in notebook and other small computers. Like light-emitting
diode and gas-plasma technologies, LCD allows displays to be much thinner than cathode ray tube
(CRT) technology. LCD consumes much less power than LED and gas-display displays because
they work on the principle of blocking light rather than emitting it.
Q: How are LCDs made?
A: LCDs are created from two glass plates separated from each other at a distance of a few
microns. Plates are filled with liquid crystal, then seals together. The top plate is colored with a RGB
pattern to make the color filter. Then polarizers are glued to both plates. This combination is
sometimes called "glass" or "cell." The LCD cell is assembled into a "module" by adding the
backlight, driver electronics and frame.
Q: What is polarization ?
A: Polarization is basically directing light to shine in one direction. Light is electromagnetic wave.
Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light
beam. The direction of these fields is called "polarization direction." Normal or non-polarized light
has fields in several directions; polarized light has a field in only one direction.
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FAQs (Frequently Asked Questions)
Q: What differentiates passive matrix LCDs from active matrix LCDs?
A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has
a transistor located at each pixel intersection, requiring less current to control the luminance of a
pixel. For this reason, the current in an active matrix display can be switched on and off more
frequently, improving the screen refresh time (your mouse pointer will appear to move more
smoothly across the screen, for example). The passive matrix LCD has a grid of conductors with
pixels located at each intersection in the grid.
Q: How does a TFT LCD Panel work?
A: On each column and row of the TFT LCD panel, a data source drive and a gate drive and attached
respectively. The TFT drain of each cell is connected to the electrode. The molecular arrangement of
liquid crystal elements differs depending on whether it is impressed with voltage or not. It varies the
direction of polarized light and the amount of light by letting it through different arrays of liquid
crystal elements. When two polarized filters are arranged vertically on a polarized light pole, the
light that passes through the upper polarized panel is turned 90 degrees along with spiral structure
of the liquid crystal molecules, and goes through the polarized filter at the bottom. When impressed
with voltage, liquid crystal molecules are arranged vertically from the original spiral structure and
the direction of the light is not turned in 90 degrees. In this case, light that comes through the top
polarized panel may not go through the polarized panel at the bottom.
Q: What are the advantages of TFT LCD compared to CRT?
A: In a CRT monitor, a gun shoots electrons and general light by colliding polarized electrons on
fluorescent glass. Therefore, CRT monitors basically operate with analog RGB signal. A TFT LCD
monitor is a device displaying an input image by operating liquid crystal panel. The TFT has a
fundamentally different structure than a CRT: Each cell has an active matrix structure and
independent active elements. A TFT LCD has two glass panels and the space between them is filled
in with liquid crystal. When each cell is connected with electrodes and impressed with voltage,
molecular structure of liquid crystal is altered and controls amount of inlet lighting to display
images. A TFT LCD has several advantages over a CRT, since it can be very thin and it does not
have flickering because it does not use scanning method.
Q: Vertical frequency of 60Hz optimal for an LCD monitor, why?
A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor
has 1024x3 (R, G, B) x 768 pixels and higher resolution may not be available without additional
software processing. The panel is designed to optimize display for 65MHz dot clock, one of the
standards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60Hz/48KHz,
the optimum frequency for this monitor is 60Hz.
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FAQs (Frequently Asked Questions)
Q: What kind of wide-angle technology is available? How does it work?
A: The TFT LCD panel is an element controls/displays inlet of a backlight using the dual-refraction
of liquid crystal. Using the property that the projection of inlet light refracts toward the major axis of
the liquid element, it controls the direction of inlet light and displays it. Since the refraction ratio of
inlet light on liquid crystal varies with the inlet angle of the light, the viewing angle of a TFT is much
narrow than that of a CDT. Usually, viewing angle refers to the point where the contrast ration is 10.
Many ways to widen the viewing angle are currently being developed the most commonly used
approach is to use a wide viewing angle film, which widens viewing angle by varying the refraction
ratio. Also IPS (In Plane Switching) or MVA (Multi Vertical Aligned) is used for wider viewing angle.
Q: Why is there no flicker on an LCD Monitor?
A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from that of
CRT monitor -- and has no impact of ease of viewing. Flickering in a LCD monitor refers to usually
undetectable luminance caused by the difference between positive and negative voltage. On the
other hand, CRT flickering that can irritate the human eye comes when the on/off action of the
florescent object becomes visible. Since the reaction speed of liquid crystal in a LCD panel is much
slower, this troublesome form of flickering is not present in LCD display.
Q: Why is an LCD monitor virtually free of Electro Magnetic Interference?
A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro Magnetic
Interference, especially magnetic fields. Also, since LCD display utilizes relatively low power, its
power supply is extremely quiet.
Ergonomics, Ecology, and Safety Standards
Q: What is CE mark?
A: The CE (Conformité Européenne) marking is required to be displayed on the regulated product
placed for sale on the European market. This mark "CE" means that a product complies with an
applicable European Directive. A European Directive is a European "Law" which relates to health,
safety, environment and consumer Protection, much the same as the U.S. National Electrical Code
and UL Standards.
Q: Does the LCD monitor conform to general safety standards?
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FAQs (Frequently Asked Questions)
A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95-99 standards for the
control of radiation, electromagnetic waves, energy reduction, electrical safety in the work
environment, and recyclability. The specification page provides detailed safety standards data.
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Troubleshooting
Troubleshooting
This page presents problems that can be corrected by the user. If the problem still exists after these
possible solutions, contact your nearest Philips dealer.
Common Problems
Having this problem?
Check these items
● Make sure the Power cable is plugged to the
wall and the back of the monitor.
No Picture
● First, power button in front of the monitor
should be in the OFF position, then press it to
ON position again.
(Power LED not lit)
● Make sure the computer is turned on.
● Make sure the signal cable is properly
No Picture
connected to your computer.
● Check to see if the monitor cable has bent
(Power LED is amber or yellow)
pins.
● The Energy Saving feature may be activated
Screen says
Screen says
● Make sure the monitor cable is properly
connected to your computer. (Also refer to the
Quick Set Up Guide).
● Check to see if the monitor cable has bent
pins.
● Make sure the computer is turned on.
● Make sure the vertical sync of input signal is
within the range of 56 ~ 75 Hz.
● Change the refresh rate to 56~75Hz within 10
minutes.
● Re-power on monitor to start over again if you
failed to change the refresh rate within 10
minutes.
● The Auto Function is designed for use on
standard Macintosh or IBM-compatible PC
running Microsoft properly Windows.
AUTO button not working properly
● It may not work properly if using nonstandard
PCs or video card.
Imaging Problems
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Troubleshooting
● Push the Auto button.
● Adjust the image position using the Horizontal
Position &/or Vertical Position in OSD Main
Controls.
Display position is incorrect
● Check that the signal cable is properly
Image vibrates on the screen
Vertical flicker appears
connected to the graphics board or PC.
● Push the Auto button.
● Eliminate the vertical bars using the Clock
Adjustment of VIDEO NOISE in OSD Main
Controls.
Horizontal flicker appears
● Push the Auto button.
● Eliminate the horizontal bars using the Phase
Adjustment of VIDEO NOISE in OSD Main
Controls.
● Adjust the contrast and brightness in OSD
Main Controls. (The backlight of the LCD
monitor has a fixed life span. When the screen
becomes dark or begins to flicker, please
contact your dealer.
The screen is too bright or too dark
An after-image appears
● If an image remains in the screen for an
extended period of time, it may be imprinted in
the screen and leave an after-image. This
usually disappears after a few hours
● This is characteristic of liquid crystal and is not
caused by a malfunction or deterioration of the
liquid crystal. The after-image will disappear
after a set amount of time
An after-image remains after the power
has been turned off.
● The remaining dots are normal characteristic
of the liquid crystal used in today’s
technology.
Green, red, blue, dark, and white dots
remains
For further assistance, refer to the Consumer Information Centers list to contact your local Philips
distributor.
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Troubleshooting
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Regulatory Information
Regulatory Information
TCO '95 Information • TCO '95 Environmental Requirements • TCO '99 Information • TCO '99 Environmental
Requirements • Energy Star Declaration • Federal Communications Commission (FCC) Notice (U.S. Only) •
Commission Federale de la Communication (FCC Declaration) • EN 55022 Compliance (Czech Republic Only) • VCCI
Class 2 Notice (Japan Only) • MIC Notice (South Korea Only) • Polish Center for Testing and Certification Notice •
North Europe Information • BSMI Notice (Taiwan Only) • Ergonomie Hinweis (nur Deutschland) • Philips End-of-Life
Safety and Troubleshooting • Troubleshooting • Other Related Information • Frequently Asked Questions (FAQs)
TCO '95 Information
(For 150P3D, 150P3C, 150B3Q, 150B3V, 150B3Y, 150B3T, 150S3H)
Congratulations!
You have just purchased a TCO'95 approved and labelled product! Your choice has provided you with a product developed for
professional use. Your purchase has also contributed to reducing the burden on the environment and also, to the further development of
environmentally adapted electronics products.
Why do we have environmentally labelled computers?
In many countries, environmental labelling has become an established method for encouraging the adaptation of goods and services to the
environment. The main problem, as far as computers and other electronics equipment are concerned, is that environmentally harmful
substances are used both in the products and during the manufacturing. Since it has not been possible for the majority of electronics
equipment to be recycled in a satisfactory way, most of these potentially damaging substances sooner or later enter Nature. There are also
other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal)
and natural (external) environments. Since all methods of conventional electricity generation have a negative effect on the environment
(acidic and climate-influencing emissions, radioactive waste, etc.), it is vital to conserve energy. Electronics equipment in offices consume
an enormous amount of energy since they are often left running continuously.
What does labelling involve?
This product meets the requirements for the TCO'95 scheme which provides for international and environmental labelling of personal
computers. The labelling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees),
Naturskyddsforeningen (The Swedish Society for Nature Conservation) and NUTEK (The National Board for Industrial and Technical
Development in Sweden). The requirements cover a wide range of issues: environment, ergonomics, usability, emission of electrical and
magnetic fields, energy consumption and electrical and fire safety. The environmental demands concern restrictions on the presence and
use of heavy metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The
product must be prepared for recycling and the manufacturer is obliged to have an environmental plan which must be adhered to in each
country where the company implements its operational policy. The energy requirements include a demand that the computer and/or
display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to
reactivate the computer shall be reasonable for the user.
Labelled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields,
physical and visual ergonomics and good usability. On the back page of this folder, you will find a brief summary of the environmental
requirements met by this product. The complete environmental criteria document may be ordered from:
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Regulatory Information
TCO Development Unit
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): [email protected]
Current information regarding TCO'95 approved and labelled products may also be
TCO'95 is a co-operative project between TCO (The Swedish Confederation of Professional Employees), Naturskyddsforeningen (The
Swedish Society for Nature Conservation) and NUTEK (The National Board for Industrial and Technical Development in Sweden).
Environmental Requirements
Brominated flame retardants
Brominated flame retardants are present in printed circuit boards, cables, wires, casings and housings. In turn, they delay the spread of fire.
Up to thirty percent of the plastic in a computer casing can consist of flame retardant substances. These are related to another group of
environmental toxins, PCBs, which are suspected to give rise to similar harm, including reproductive damage in fisheating birds and
mammals, due to the bio-accumulative * processes. Flame retardants have been found in human blood and researchers fear that
disturbances in foetus development may occur.
TCO'95 demand requires that plastic components weighing more than 25 grams must not contain organically bound chlorine and bromine.
Lead **
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses,
causes lead poisoning. TCO'95 requirement permits the inclusion of lead since no replacement has yet been developed.
Cadmium**
Cadmium is present in rechargeable batteries and in the colour-generating layers of certain computer displays. Cadmium damages the
nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the colour-generating layers of display
screens and the electrical or electronics components must not contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches. Mercury damages the nervous system and is toxic in high doses. TCO'95
requirement states that batteries may not contain more than 25 ppm (parts per million) of mercury. It also demands that no mercury is
present in any of the electrical or electronics components concerned with the display unit. Mercury is, for the time being, permitted in the
back light system of flat panel monitors as there today is no commercially available alternative. TCO aims on removing this exception when
a mercury free alternative is available.
CFCs (freons)
CFCs (freons) are sometimes used for washing printed circuit boards and in the manufacturing of expanded foam for packaging. CFCs
break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on Earth of ultraviolet light with
consequent increased risks of skin cancer (malignant melanoma). The relevant TCO'95 requirement: Neither CFCs nor HCFCs may be
used during the manufacturing of the product or its packaging.
The TCO'95 requirement: neither CFCs nor HCFCs may be used during the manufacturing of the product or its packaging.
_____________________________
* Bio-accumulative is defined as substances which accumulate within living organisms
** Lead, Cadmium and Mercury are heavy metals which are Bio-accumulative.
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Regulatory Information
TCO '99 Information
(For 150P3A, 150P3E, 150B3B, 150B3E, 150B3M, 150S3F)
Congratulations! You have just purchased a TCO '99 approved and
labeled product! Your choice has provided you with a product
developed for professional use. Your purchase has also contributed to
reducing the burden on the environment and also to the further
development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the
environment. The main problem, as far as computers and other electronics equipment are concerned, is that environmentally harmful
substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of
electronics equipment, most of these potentially damaging substances sooner or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the
work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment
(e.g. acidic and climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left
running continuously and thereby consumes a lot of energy.
What does labeling involve?
This product meets the requirements for the TCO'99 scheme which provides for international and environmental labeling of personal
computers. The labeling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees),
Svenska Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National
Energy Administration).
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric and magnetic fields, energy
consumption and electrical and fire safety.
The environmental demands impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants,
CFCs (freons) and chlorinated solvents, among other things. The product must be prepared for recycling and the manufacturer is obliged to
have an environmental policy which must be adhered to in each country where the company implements its operational policy.
The energy requirements include a demand that the computer and/or display, after a certain period of inactivity, shall reduce its power
consumption to a lower level in one or more stages. The length of time to reactivate the computer shall be reasonable for the user.
Labeled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical
and visual ergonomics and good usability.
Below you will find a brief summary of the environmental requirements met by this product. The complete environmental criteria document
may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): [email protected]
Current information regarding TCO'99 approved and labeled products may also be obtained via the
Internet, using the address: http://www.tco-info.com/
Environmental Requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay
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Regulatory Information
the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances. Most flame retardants contain
bromine or chloride, and those flame retardants are chemically related to another group of environmental toxins, PCBs. Both the flame
retardants containing bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including reproductive
damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame retardants have been found in human blood and
researchers fear that disturbances in fetus development may occur.
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with
organically bound bromine or chlorine. Flame retardants are allowed in the printed circuit boards since no substitutes are available.
Cadmium**
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer displays. Cadmium damages the
nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the color-generating layers of display
screens and the electrical or electronics components must not contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high doses. The relevant
TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical
or electronics components associated with the labeled unit.
CFCs (freons)
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product.
CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the
stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a
consequence.
Lead**
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses,
causes lead poisoning. The relevant TCO'99 requirement permits the inclusion of lead since no replacement has yet been developed.
* Bio-accumulative is defined as substances which accumulate within living organisms.
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.
Energy Star Declaration
PHILIPS
150B3E
150B3V
This monitor is equipped with a function for saving energy which supports the VESA Display Power
Management Signaling (DPMS) standard. This means that the monitor must be connected to a
computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94.
Time settings are adjusted from the system unit by software. From indicated inactivity to Power Saving
Position A2, the total time must not be set to more than 70 minutes.
NUTEK
VESA State
ON
LED Indicator
Green
Power Consumption
< 30 W
Normal operation
Power Saving
Position A1
Suspend
OFF
Amber
Amber
< 2 W
< 2W
Power Saving
Position A2
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Regulatory Information
®
As an ENERGY STAR Partner, PHILIPS has determined that this product meets
®
the ENERGY STAR guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for quite a long time.
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de
class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon
à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une
installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences
qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer
des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir
l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce
qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur
pourrait essayer de corriger la situation en prenant les mesures suivantes:
● Réorienter ou déplacer l'antenne de réception.
● Augmenter la distance entre l'équipement et le récepteur.
● Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
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Regulatory Information
● Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de
conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL
BROUILLEUR DU CANADA.
EN 55022 Compliance (Czech Republic Only)
VCCI Notice (Japan Only)
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology
equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install
and use the equipment according to the instruction manual.
Class B ITE
MIC Notice (South Korea Only)
Class B Device
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Regulatory Information
Please note that this device has been approved for non-business purposes and may be used in any environment, including residential
areas.
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works
together (computer, monitor, printer, and so on) should have the same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
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Regulatory Information
North Europe Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten
Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften
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Regulatory Information
über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the
amount of reusable materials and to minimize the amount to be disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
Information for UK only
WARNING - THIS APPLIANCE MUST BE
EARTHED.
Important:
This apparatus is supplied with an approved
moulded 13A plug. To change a fuse in this type
of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362
5A,A.S.T.A. or BSI approved type.
3. Refit the fuse cover.
If the fitted plug is not suitable for your socket
outlets, it should be cut off and an appropriate
3-pin plug fitted in its place.
If the mains plug contains a fuse, this should
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
Note: The severed plug must be destroyed to
avoid a possible shock hazard should it be
inserted into a 13A socket elsewhere.
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Regulatory Information
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "EARTH" ("E")
1. The GREEN AND YELLOW wire must be
connected to the terminal in the plug which is
marked with the letter "E" or by the Earth symbol
or coloured GREEN or GREEN AND
YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter "N" or
coloured BLACK.
3. The BROWN wire must be connected to the
terminal which marked with the letter "L" or
coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
the lead - not simply over the three wires.
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Other Related Information
Other Related Information
Information for Users in the U. S.
For units set at 115 V :
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a
maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
For units set at 230 V:
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a
maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.
Information for Users outside the U.S.
For units set at 230 V:
Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250
V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be
installed and / or be marked HAR.
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Philips Pixel Defect Policy
Philips Pixel Defect Policy
Philips' Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced
manufacturing processes and practice stringent quality control. However, pixel or subpixel defects on the
TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable
number of defects will be repaired or replaced under warranty. This notice explains the different types of
pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement
under warranty, the number of pixel defects on a TFT LCD panel must exceed these acceptable levels. For
example, no more than 0.0004% of the subpixels on a 15" XGA monitor may be defective. Additionally,
because some types or combinations of pixel defects are more noticeable than others, Philips sets even
higher quality standards for those.
Pixels and Subpixels
A pixel, or picture element, is composed of three subpixels in the primary colors of red, green and blue.
Many pixels together form an image. When all subpixels of a pixel are lit, the three colored subpixels
together appear as a single white pixel. When all are dark, the three colored subpixels together appear as a
single black pixel. Other combinations of lit and dark subpixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and subpixel defects appear on the screen in different ways. There are two categories of pixel defects
and several types of subpixel defects within each category.
Bright Dot Defects Bright dot defects appear as pixels or subpixels that are always lit or "on". These are the
types of bright dot defects:
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Philips Pixel Defect Policy
Two adjacent lit subpixels:
- Red + Blue = Purple
- Red + Green = Yellow
One lit red, green or blue
subpixel
Three adjacent lit subpixels (one
white pixel)
- Green + Blue = Cyan (Light Blue)
Black Dot Defects Black dot defects appear as pixels or subpixels that are always dark or "off". These are
the types of black dot defects:
One dark subpixel
Two or three adjacent dark subpixels
Proximity of Pixel Defects
Because pixel and subpixels defects of the same type that are nearby one another may be more noticeable,
Philips also specifies tolerances for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD
panel in a Philips flat panel monitor must have pixel or subpixel defects exceeding the tolerances listed in
the following tables.
BRIGHT DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
150P3
150B3
150S3
1 lit subpixel
0
0
0
0
8 or fewer
3 or fewer
2 adjacent lit subpixels
3 adjacent lit subpixels (one
white pixel)
0
0
0
0
1 or fewer
Distance between two bright
dot defects*
15 mm or more
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Philips Pixel Defect Policy
Bright dot defects within 20
mm circle
0
0
0
0
3 or fewer
8 or fewer
Total bright dot defects of all
types
BLACK DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
150B3
150P3
150S3
1 dark subpixel
4 or fewer
1 or fewer
4 or fewer
8 or fewer
3 or fewer
2 adjacent dark subpixels
1 or fewer
3 adjacent dark subpixels
0
0
1 or fewer
Distance between two black
dot defects*
15 mm or more
3 or fewer
15 mm or more
3 or fewer
15 mm or more
3 or fewer
Black dot defects within 20
mm circle*
Total black dot defects of all
types
4 or fewer
4 or fewer
8 or fewer
TOTAL DOT DEFECTS
ACCEPTABLE LEVEL
150B3
150P3
150S3
MODEL
Total bright or black dot
defects of all types
4 or fewer
4 or fewer
10 or fewer
* Note: 1 or 2 adjacent subpixel defects = 1 dot defect
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Connecting to Your PC
Connecting to Your PC
Accessory Pack
Unpack all the parts.
Item
Description
1) Audio in Cable (Option only available for Multimedia version)(color
lime)
2) Microphone out Cable (Option only available for Multimedia
version)(color pink)
3) Power Cable (socket may differ for different countries)
4) Macintosh Adapter (optional)
5) VGA Signal Cable
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Connecting to Your PC
6) E-DFU package with Quick Setup Guide, Using Your Monitor
Manual, and CD-ROM.
7) Pivot CD-ROM (optional)
Connecting to Your PC
1) Thread power cable through the hole at the
bottom of the base, and plug onto monitor firmly.
Note: If you use an Apple Macintosh, you need to
connect the special Mac adapter to one end of the
monitor signal cable
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Connecting to Your PC
2) Connect to PC
(a)
(b)
Turn off your computer and unplug its power cable.
Connect the monitor signal cable to the video connector on the back of your
computer.
(c)
(d)
Plug the power cord of your computer and your monitor into a nearby outlet.
Turn on your computer and monitor. If the monitor displays an image,
installation is complete.
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Remove and re-install the base
Remove and Re-install the Base
Condition:
● for VESA standard mounting applications
● for optional bases replacement
Remove the Base
1)
(a) Tilt monitor on certain angle.
(b) Pull cables out of the hole at the
bottom of base.
(c) For Multimedia base, disconnect
the DC flying cable from monitor
body also.
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Remove and re-install the base
2) Put monitor face down on the safe surface.
3) Tilt the base fully away from the monitor body.
4) Pull out and slide away the base from monitor
body.
Re-install the Base
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Remove and re-install the base
1) Plug in the cables into connectors.
2) Tread all cables through the hole at the
bottom of the base.
3) Locate the base and slide it into monitor
body.
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Remove and re-install the base
4) For Multimedia base, plug the flying DC
power cable of base onto monitor.
5) Pull back up the monitor body.
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Getting Started
Getting Started
Getting Started
Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later
Philips' monitors built in VESA DDC2B feature to support Plug & Play requirements for Windows
95/98/2000/Me/XP. In order to enable your Philips monitor from the "Monitor" dialog box in Windows
95/98/2000/Me/XP and activate Plug & Play application You should install this information file ( .inf). The
installation procedure based on Windows '95 OEM Release 2 , 98 , Me, XP and 2000 is specified as
follows.
For Windows 95
1. Start Windows '95
2. Click the 'Start' button, point to 'Settings', and then click 'Control Panel'.
3. Double Click the 'Display' Icon.
4. Choose the 'Settings' tab then click 'Advanced...'.
5. Choose 'Monitor' button, point to 'Change...' then click 'Have Disk...'.
6. Click 'Browse...' button then choose the appropriate drive F: ( CD-ROM Drive) then click 'OK'
button.
7. Click the 'OK' button then choose your monitor model and click the 'OK'.
8. Click 'Close' button.
For Windows 98
1. Start Windows 98
2. Click the 'Start' button, point to 'Settings', and then click 'Control Panel'.
3. Double Click the 'Display' Icon.
4. Choose the 'Settings' tab then click 'Advanced...'.
5. Choose 'Monitor' button, point to 'Change...' then click 'Next'
6. Choose "Display a list of all the drivers in a specific location, so you can select the driver you
want." then click 'Next' and then click 'Have Disk...'.
7. Click 'Browse...' button then choose the appropriate drive F: ( CD-ROM Drive) then click 'OK'
button.
8. Click the 'OK' button then choose your monitor model and click the 'Next' button then click 'Next'
button.
9. Click 'Finish' button then the 'Close' button.
For Windows Me
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Getting Started
1. Start Windows Me
2. Click the 'Start' button, point to 'Settings', and then click 'Control Panel'.
3. Double Click the 'Display' Icon.
4. Choose the 'Settings' tab then click 'Advanced...'.
5. Choose 'Monitor' button, then click 'Change...' button.
6. Choose "Specify the location of the driver(Advanced)" and click the 'Next' button.
7. Choose "Display a list of all the drivers in a specific location, so you can select the driver you
want." then click 'Next' and then click 'Have Disk...'.
8. Click 'Browse...' button then choose the appropriate drive F: ( CD-ROM Drive) then click 'OK'
button.
9. Click the 'OK' button then choose your monitor model and click the 'Next' button then click 'Next'
button.
10. Click 'Finish' button then the 'Close' button.
For Windows 2000
1. Start Windows 2000
2. Click the 'Start' button, point to 'Settings', and then click 'Control Panel'.
3. Double Click the 'Display' Icon.
4. Choose the 'Settings' tab then click 'Advanced...'.
5. Choose 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop
installation.
- If the 'Properties' button is active. Click 'Properties' button. Please follow next steps.
6. Click 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7. Choose "Display a list of the known drivers for this device so that I can choose a specific driver"
then click 'Next' and then click 'Have disk...'.
8. Click 'Browse...' button then choose the appropriate drive F: ( CD-ROM Drive).
9. Click the 'Open' button, then click the 'OK' button.
10. Choose your monitor model and click the 'Next' button then click 'Next' button.
11. Click 'Finish' button then the 'Close' button.
If you can see the "Digital Signature Not Found" window then click the 'Yes' button.
For Windows XP
1. Start Windows XP
2. Click the 'Start' button and then click 'Control Panel'.
3. Pick and click the category 'Printers and Other Hardware'
4. Click the 'Display' Item.
5. Choose the 'Settings' tab then click 'Advanced' button.
6. Choose 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop
installation.
- If the 'Properties' button is active. Click 'Properties' button.
Please follow next steps accordingly.
7. Click the 'Driver' tab and then click on 'Update Driver...' button.
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Getting Started
8. Choose the 'Install from a list or specific location [advanced]' radio button and then click on the
'Next' button.
9. Choose the ' Don't Search. I will choose the driver to install' radio button. Then click on the 'Next'
button.
10. Click the 'Have disk...' button then click the 'Browse...' button. Then choose the appropriate drive
F: (CD-ROM Drive).
11. Click the 'Open' button, then click the 'OK' button.
12. Choose your monitor model and click the 'Next' button.
- If you can see the 'has not passed Windows Logo testing to verify its compatibility with Windows
XP' message please click the 'Continue Anyway' button.
13. Click 'Finish' button then the 'Close' button.
14. Click 'OK' button and then the 'OK' button again to close the Display_Properties dialog box.
If your Windows 95/98/2000/Me/XP version is different or you need more detailed installation
information, please refer to Windows 95/98/2000/Me/XP user's manual.
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Accessories (optional)
Accessories (optional)
Accessories (optional)
Item
Description
USB Hub:
(PCUH411)
USB hub supports four down stream ports and one upstream port
Color: Light gray
Protective Cover:
(XG3P40)
Anti-scratch, anti-reflective cover, with 3H hardness to protect the
LCD screen.
Color: Light gray
Ergo Base:
(UG3P30)
With tilt, swivel. Height adjustment and portrait display.
Color: Light gray
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Accessories (optional)
Multimedia Base:
(VG3P40)
2W each, 48W PMPO, stereo front firing & portrait display, tilt &
swivel.
Color: Light gray
Protective Cover
Protect the LCD screen of your Philips LCD monitor
1) Remove the screw from
the rear of monitor
2) Unclick at the indicated
points to open the bezel
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Accessories (optional)
3) Pull forward to release
the bezel completely
4) Peel off the film from
both sides of the
protective cover
5) Mount the protective
cover and press each
corner to attach it securely
6) Fix the screw onto the
rear of monitor
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Accessories (optional)
Height
adjustment
Portrait display
1) Tilt the monitor
body at an angle
2) Rotate the
monitor body 90
degrees counter
clockwise.
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Accessories (optional)
Swivel
Height adjustment
Portrait display
Turn monitor from landscape view to portrait view
1) Tilt the
monitor body at
an angle
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Accessories (optional)
2) Rotate the
monitor body
90 degrees
counter
clockwise.
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F1rst Choice Warranty
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter any
difficulties while installing or using this product, please contact Philips directly to benefit
from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a
swap model on-site within 48 hours of your call being received.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can
reach us via:
Website: http://www.philips.com
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International Guarantee
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the highest
quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and
replacement parts irrespective of the country where it is repaired during a period of 12 months from date of
purchase. This international Philips guarantee complements the existing national guarantee obligations to
you of dealers and Philips in the country of purchase and does not affect your statutory rights as a
customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance
with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and production number of the product.
The Philips guarantee may not apply if:
● the documents have been altered in any way or made illegible;
● the model or production number on the product has been altered, deleted, removed or made illegible;
● repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
● damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.
Please note that the product is not defective under this guarantee in the case where modifications become
necessary in order for the product to comply with local or national technical standards which apply in
countries for which the product was not originally designed and/or manufactured. Therefore always check
whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the
event you require service whilst in another country a dealer address can be given to you by the Philips
Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant
part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully
before contacting your dealer. If you have questions which your dealer cannot answer or any related
Website: http://www.philips.com
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United States Guarantee
LIMITED WARRANTY (Computer Monitor)
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*
*Product will be exchanged with a new or renewed to original specifications unit within two business days
for the first year. This product must be shipped in at your expense for service during years two and three.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing
that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep
both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for the original warranty period. When the
warranty on the original product expires, the warranty on all replaced and repaired products and parts also
expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
● labor charges for installation or setup of the product, adjustment of customer controls on the product,
and installation or repair of antenna systems outside of the product.
● product repair and/or part replacement because of misuse, accident, unauthorized repair or other
cause not within the control of Philips Consumer Electronics.
● reception problems caused by signal conditions or cable or antenna systems outside the unit.
● a product that requires modification or adaptation to enable it to operate in any country other than the
country for which it was designed, manufactured, approved and/or authorized, or repair of products
damaged by these modifications.
● incidental or consequential damages resulting from the product. (Some states do not allow the
exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This
includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)
● a product used for commercial or institutional purposes.
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is officially distributed by Philips Consumer
Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local
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United States Guarantee
Philips service organization will attempt to provide service (although there may be a delay if the appropriate
spare parts and technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.
customers only) or (903) 242-4804.
Before Requesting Service...
Please check your owner's manual before requesting service. Adjustments of the controls discussed there
may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center phone number listed below for product assistance and
procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or (903) 242-4804
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, are limited in duration to the duration of this express
warranty. But, because some states do not allow limitations on how long an implied warranty may last, this
limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its
authorized service centers.
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or
implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not
liable under any circumstances for any direct, indirect, special, incidental or consequential damages,
howsoever incurred, even if notified of the possibility of such damages.)
REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
This warranty gives you specific legal rights. You may have other rights which vary from state/province to
state/province.
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United States Guarantee
Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter
any difficulties while installing or using this product, please contact Philips directly to
benefit from your Philips F1rst Choice Warranty. This three-year service warranty
entitles you to a swap model on-site within 48 hours of your call being received
within the first year of purchase. If you have any problems with your monitor within
the second or third year of purchase, we will repair it after it has been sent to the
service provider at your expense and returned to you within five working days, free of
charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can
reach us via:
Website: http://www.philips.com
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F1rst Choice Contact Information
F1rst Choice Contact Information
Telephone numbers:
Austria
Luxembourg
Netherlands
Norway
01 546 575 603
02 275 0701
408 443 5501
053 482 9800
22 70 82 50
Belgium
Cyprus (Greek)
Denmark
France
800 92256
Portugal
35 25 87 61
0800 831 363
08 632 0016
Sweden
03 8717 0033
0696 698 4712
00800 3122 1223
09 2290 1908
01 601 1161
Germany
Greece
Switzerland
Spain
02 23 10 21 16
09 17 45 62 46
0207 949 0069
877 835 1838
Finland
United Kingdom
U.S.A.
Ireland
Italy
02 48 27 11 53
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Consumer Information Centers
Consumer Information Centers
Eastern Europe
CZECH REPUBLIC
Philips Service
V Mezihorí 2180 00 Prague
Phone: (02)-6831581
Fax : (02)-66310852
HUNGARY
Philips Markaszerviz.
Kinizsi U 30-36Budapest 1092
Phone: (01)-2164428
Fax : (01)-2187885
POLAND
Philips Polska CE
UL.Marszalkowska 45/49
00-648 Warszawa
Phone: (02)-6286070
Fax : (02)-6288228
RUSSIA
Philips Representation Office
Ul. Usacheva 35a
119048 Moscow
Phone: 095-755 6900
Fax : 095-755 6923
TURKEY
Türk Philips Ticaret A.S.
Talatpasa Caddesi No 5.
80640-Gültepe/Istanbul
Phone: (0800)-211 40 36
Fax : (0212)-281 1809
Latin America
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Consumer Information Centers
ANTILLES
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
ARGENTINA
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
BRASIL
Philips da Amazônia Ind. Elet. Ltda.
Centro de Informações ao Consumidor
R. Alexandre Dumas, 2100-5. andar
Phone: 0800-123-123
Fax : (0xx11) 3141-1580
CHILE
Philips Chilena S.A.
Avenida Santa Maria 0760
P.O. box 2687Santiago de Chile
Phone: (02)-730 2000
Fax : (02)-777 6730
COLOMBIA
Industrias Philips de Colombia
S.A.-Division de Servicio
CARRERA 15 Nr. 104-33
Bogota, Colombia
Phone: (01)-9800-9-18971 (toll free)
Fax : (01)-619-5377
MEXICO
Consumer Information Centre
Norte 45 No.669
Col. Industrial Vallejo
C.P.02300, -Mexico, D.F.
Phone: (05)-3687788 / 9180050462
Fax : (05)-7284272
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Consumer Information Centers
PARAGUAY
Philips del Paraguay S.A.
Avenida Artigas 1519
Casilla de Correos 605
Asuncion
Phone: (021)-211666
Fax : (021)-213007
PERU
Philips Peruana S.A.
Customer Desk
Comandante Espinar 719
Casilla 1841
Limab18
Phone: (01)-2412890
Fax : (01)-2412913
URUGUAY
Ind.Philips del Uruguay S.A.
Avenida Uruguay 1287
Customer Help Desk
11100 Montevideo
Phone: (02)-923392
Fax : (02)-920752
VENEZUELA
Industrias Venezolanas Philips S.A.
Apartado Postal 1167
Caracas 1010-A
Phone: (02) 2377575
Fax : (02) 2376420
Canada
CANADA
Philips Electronics Ltd.
281 Hillmount Road
Markham, Ontario L6C 2S3
Phone: (800) 479-6696
Pacific
AUSTRALIA
Philips Consumer Service.
Customer Information Centre.
3 Figtree Drive
Homebush Bay NSW 2140
Phone: (02)-131391
Fax : (02)-97644681
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Consumer Information Centers
NEW ZEALAND
Philips New Zealand Ltd.
Consumer Help Desk
2 Wagener Place, Mt.Albert
P.O. box 1041
Auckland
Phone: 0800 658 224 (toll free)
Fax : (09)-8497858
Asia
BANGLADESH
Philips Service Centre
100 Kazi Nazrul Islam
Avenue Kawran Bazar C/A
Dhaka-1215
Phone: (02)-812909
Fax : (02)-813062
CHINA
BEIJING
Beijing Authorized Service Centre.
Consumer Information Centre
Building 6, West Street
Chong Wen Men, Beijing, Jin Bang Co. Led.
100051 BEIJING
Phone: (010)-65122276
Fax : (010)-65226236
GUANGZHOU
Philips Authorized Service Centre
801 Dong Feng Road East
Guangzhou 510080
Phone: (020)-7766990
Fax : (020)-7766990
SHANGHAI
Philips Service Logistic Centre
Consumer Information Centre
P.O.Box 002-027, Nextage Department Store
Puding New District
200002 SHANGHAI
Phone: (021)-63511263
Fax : (021)-63510799
Philips Authorized Service Centre
Consumer Information Centre
148 Fu Jian Road M
200001 Shanghai
Phone: (02)-812909
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Consumer Information Centers
Fax : (02)-813062
HONG KONG
Philips Hong Kong Limited
Consumer Information Centre
16/F Hopewell Centre
17 Kennedy Road, WANCHAI
Phone: 2821-5345
Fax : 2861-3104
INDIA
BOMBAY
Philips India
Customer Relation Centre
Bandbox House
254-D Dr. A Besant Road, Worli
Bombay 400 025
Phone: (022)-4926611
Fax : (022)-4941698
CALCUTTA
Customer Relation Centre
7 justice Chandra Madhab Road
Calcutta 700 020
Phone: (033)-747333
Fax : (033)-4753839
MADRAS
Customer Relation Centre
3, Haddows Road
Madras 600 006
Phone: (044)-8292221
Fax : (044)-8275208
NEW DELHI
Customer Relation Centre
68, Shivaji Marg
New Dehli 110 015
Phone: (011)-5469692
Fax : (011)-5442402
INDONESIA
Philips Group of Companies in Indonesia
Consumer Information Centre
Jl.Buncit Raya Kav. 99-100
12510 Jakarta
Phone: (021)-7940040
Fax : (021)-7940080
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Consumer Information Centers
JAPAN
Philips Consumer Electronics
1-11-9,Ebisuminami
Shibuya-Ku
Tokyo 150
Phone: (03)-3719-2235
Fax : (03)-3715-9992
KOREA
Philips Korea Ltd.
Philips House
C.P.O. box 3680
260-199, Itaewon-Dong.
Yongsan-Ku, Seoul 140-202
Phone: (02)-5961195/1196 / (02)-5967632/76325
Fax : (02)-5959688
MALAYSIA
Philips Malaysia Sdn. Berhad
Service Dept.
No.51,sect.13 Jalan University.
46200 Petaling Jaya, Selagor.
P.O.box 12163
50768 Kuala Lumpur.
Phone: (03)-7562144
Fax : (03)-7560761
PAKISTAN
KARACHI
Philips Electrical Ind. of Pakistan
Consumer Information Centre
F-54, S.I.T.E, P.O.Box 7101
75730 KARACHI
Phone: (021)-2560071-82
Fax : (021)-2562386
Philips Consumer Service Centre
168-F, Adamjee Road
Rawalpindi Cantt
Phone: (051)-580902-3
Fax : (051)-584944
PHILIPPINES
Philips Electronics and Lighting Inc.
106 Valero St., Salcedo Village
Makati, Metro Manilla.
Phone: (02)-8100161
Fax : (02)-8173474
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Consumer Information Centers
SINGAPORE
Philips Singapore Private Ltd.
Consumer Service Dept.
Lorong 1,Toa Payoh., P.O. box 340
Singapore 1231
Phone: 3502000
Fax : 2508037
TAIWAN
Philips Taiwan Ltd.
Consumer Information Centre
Nr 96 Section 1, Chien-Kuo N.Road
TAIPEI
Phone: (02)-2382-4567
Fax : (02)-2134-2670
THAILAND
Philips Electronics (Thailand) Ltd.
Philips Service Centre
209/2 Sanpavut Road,
Bangna, Bangkok 10260
Phone : (02)-3980141/3980790
Fax : (02)-3983319
Africa
MOROCCO
Philips Electronique Maroc
304,BD Mohamed V
Casablanca
Phone: (02)-302992
Fax : (02)-303446
SOUTH AFRICA
South African Philips.
S.V. Div. 195 Main R.D.
Martindale., Johannesburg
P.O.box 58088
Newville 2114
Phone: (011)-4715000
Fax : (011)-4715034
Middle East
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Consumer Information Centers
DUBAI
Philips Middle East B.V.
Consumer Information Centre
P.O.Box 7785
DUBAI
Phone: (04)-353666
Fax : (04)-353999
EGYPT
Philips Egypt
Consumer Information Centre
10, Abdel Rahman El Rafei
Mohandessin - Cairo, P.O.Box 242
DOKKI
Phone: (02)-3313993
Fax : (02)-3492142
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