Multi Tech Systems Network Router RF550VPN User Manual

SOHO Internet Security Appliance  
Model RF550VPN  
Quick Start Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Quick Start Guide  
RouteFinder Internet Security Appliance  
Model RF550VPN  
PN S000237E Revision E  
Copyright © 2003  
This publication may not be reproduced, in whole or in part, without prior expressed written permission  
from Multi-Tech Systems, Inc. All rights reserved.  
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof  
and specifically disclaims any implied warranties of merchantability or fitness for any particular  
purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to  
make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to  
notify any person or organization of such revisions or changes.  
Revision  
Date  
Description  
A
B
11/26/01  
01/25/02  
Initial release.  
Changes to some screen captures. Formatting changes. Added a  
Configuring the PC section.  
C
05/17/02  
New examples. New screen captures. SSH IPSec Sentinel new  
version (v 1.3). Advanced features are now discussed in the User  
Guide only.  
D
10/08/02  
04/08/03  
Changes to the Virtual Server section, Administrative Settings,  
and VPN Connection. Software version 4.63.  
E
Software version 4.64.  
Trademarks  
The Multi-Tech logo is a trademark of Multi-Tech System, Inc. Windows is a trademark of Microsoft. All  
other trademarks are owned by their respective companies.  
Headquarters  
Multi-Tech Systems, Inc.  
2205 Woodale Drive  
Mounds View, Minnesota 55112  
(763) 785-3500 or (800) 328-9717  
Fax (763) 785-9874  
Internet Address: http://www.multitech.com  
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Contents  
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Chapter 1 – Introduction and Description  
1 – Introduction and Description  
Welcome to the world of Internet security. Your Multi-Tech SOHO RouteFinder VPN  
Internet security appliance, Model RF550VPN, is ideal for the small branch office or  
telecommuter who needs secure access to the corporate LAN.  
In addition to providing a WAN Ethernet port for DSL or cable broadband Internet  
access, it offers both LAN-to-LAN and client-to-LAN connectivity. The SOHO  
RouteFinder supports up to 5 IPSec tunnels and provides 3DES encryption with 700K  
bps throughput.  
RouteFinder Documentation  
The Quick Start Guide  
The Quick Start Guide is a shorter version of this User Guide. It is included in printed  
form with your RF550VPN. Both guides are intended to be used by systems  
administrators and network managers. They provide the necessary information for a  
qualified person to unpack, cable, and configure the device for proper operation.  
The User Guide  
The User Guide can be installed from the CD by clicking Install Manuals on the  
Installation screen or downloading the file from our Web site at:  
Save or Print the User Guide  
Once the User Guide is displayed on screen using Adobe Acrobat Reader, you can  
save the .pdf file to your system or print a copy.  
Setup Examples and Other Helpful Documents  
There are five reference documents to help you setup and use your RF550VPN. These  
reference guides are located on the CD that accompanies your RouteFinder and also  
on the Multi-Tech Web site. Check the Multi-Tech Web site occasionally as other  
documents may be added in the future.  
Adobe Acrobat Reader  
Adobe Acrobat Reader is a free program for viewing PDF formatted documents. It can  
be installed from the CD (click on Install Manuals and select Install Adobe Acrobat  
Reader).  
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Multi-Tech Systems, Inc. RF550VPN Quick Start Guide  
RF550VPN Front Panel  
Link  
ACT  
100  
10  
Serial  
WAN  
FDX  
COL  
Data DCD  
Link RXD TXD  
PWR  
1
2
3
4
Description  
LEDs  
Lights when the LAN client is correctly connected to the  
Ethernet port. Blinks when there is activity on the Ethernet port.  
Link ACT  
100/10  
Lights when the LAN client is connected at 100MB.  
Off when the LAN client is connected at 10MB.  
Lights when the LAN client is connected as full duplex.  
FDX COL  
Off when the LAN client is connected as half duplex. Blinks  
when there are collisions on the network.  
Blinks when the Serial async port is receiving or transmitting  
data.  
Serial Data  
Serial DCD  
Lights when the Serial async port is connected to a remote  
site.  
Lights when connection to the 10BaseT WAN is established.  
Lights when the WAN port is receiving data.  
WAN Link  
WAN RXD  
WAN TXD  
PWR  
Lights when the WAN port is transmitting data.  
Lights when power is being supplied to the router.  
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Chapter 1 – Introduction and Description  
RF550VPN Back Panel  
5VDC  
Reset  
Serial  
WAN  
4
3
2
1
The power port connects the AC power adapter.  
Power 5VDC  
10 BT WAN  
(10Base-T)  
The WAN port connects the xDSL modem or cable modem.  
The Serial port connects a standard modem (optional).  
Serial  
The Reset button resets the router to factory defaults. Press and  
hold button until the serial LEDs blink. Then release the reset  
button. Do not press it again - you will clear the current data.  
Reset  
There are 4 LAN ports. You can connect to PCs, FTP servers,  
printers, or other devices you want to put on your network.  
Ports 1 - 4  
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Multi-Tech Systems, Inc. RF550VPN Quick Start Guide  
2 – Installation  
Safety Warnings  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in a wet location unless the jack is specifically  
designed for wet locations.  
3. This product is to be used with UL and cUL listed computers.  
4. Never touch uninsulated telephone wires or terminals unless the telephone line has  
been disconnected at the network interface.  
5. Avoid using a telephone during an electrical storm. There may be a remote risk of  
electrical shock from lightening.  
7. Do not use the telephone to report a gas leak in the vicinity of the leak.  
8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunications line  
cord.  
System Requirements  
S Microsoft Internet Explorer 4.0+ or Netscape Navigator 4.0+  
S One computer with an installed 10Mbps, 100Mbps or 10/100Mbps Ethernet card  
S One Modem or ISDN TA (if a dialup backup connection is needed)  
S One RJ-45 xDSL/Cable Internet connection  
S TCP/IP protocol installed  
S UTP network Cable with a RJ-45 connection  
Unpacking Your RouteFinder  
S The RF550VPN shipping box contains the following items:  
S The RouteFinder RF550VPN  
S System CD  
S Power Supply  
S This Quick Start Guide  
If any of the items is missing or damaged, please contact Multi-Tech Systems, Inc.  
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Chapter 2 – Installation  
Cabling Your RouteFinder  
Cabling your RouteFinder requires making the appropriate connections to PCs, Cable  
or xDSL modem, analog modem or ISDN TA (optional), AC power and the router. After  
your device is properly cabled, you will need to complete your configuration by following  
the instructions provided in the following chapter.  
1. Turn the power off on all network devices (PCs, cable modems, DSL modems,  
analog modems, ISDN TAs, and the router).  
2. Plug one end of a cable into the Ethernet port and other into one of the 4 LAN ports.  
(If you have more than one PC, connect the others in the same way to the other LAN  
ports).  
3. If using an analog modem, connect it to the RF550VPN’s serial port.  
4. Connect a network cable from the DSL modem or cable modem to the WAN port.  
5. Connect the provided power supply cable to the 5VDC power port on the back of the  
router. Plug the other end of the power supply into an AC power outlet as shown.  
You are ready to configure your router and network PCs.  
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Multi-Tech Systems, Inc. RF550VPN Quick Start Guide  
3 – Configuring the PC  
You must establish TCP/IP communication on each PC (make sure a Network Card or  
Adapter has been installed into each PC).  
If Your Operating System Is Windows 98/Me:  
Note: The following procedures are based on Windows 98. Procedures may differ  
slightly in Windows Me. For Windows 98, check to see that you have installed the  
Windows 98 patch dated August 1998.  
1. Click Start | Settings | Control Panel.  
2. Double-click the Network icon.  
3. On the Configuration tab, select the TCP/IP protocol line associated with your  
network card/adapter.  
4. If the TCP/IP protocol line associated with your network card/adapter is listed,  
proceed to Step 5. If not listed, see the User Guide, Appendix B, for installation  
directions.  
5. Then click the Properties button.  
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Chapter 3 – Configuring the PC  
6. The TCP/IP Properties window displays. Click the IP Address tab to set your  
workstation’s IP Address.  
7. In the IP Address dialog box, choose one of the following:  
S To set a Dynamic IP Address, check Obtain an IP Address Automatically.  
Dynamic Addresses are used in the Example Reference Guide in Example 2  
– Site B and Example 3 – Site B.  
S To set a Fixed IP Address, check Specify an IP address. Fixed Addresses  
are used in all the examples in the Example Reference Guide, except the two  
mentioned above. For our example, set the address to 192.168.2.x.  
Click OK.  
8. You have completed the client settings. Click OK to close out of the Network Control  
Panel.  
9. Windows will ask you to restart the PC. Click the Yes button.  
Note: Repeat these steps for each PC on your network.  
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If Your Operating System Is Windows NT:  
1. Click Start | Settings | Control Panel.  
2. Double-click the Network icon.  
3. The Network dialog box displays. Click the Protocols tab. Select the TCP/IP  
protocol line associated with your network card/adapter. If TCP/IP is not listed,  
see the User Guide, Appendix B, for installation directions.  
4. Click the Bindings tab.  
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Chapter 3 – Configuring the PC  
5. The Bindings dialog box displays.  
In the Show Bindings for drop-down list box, select all adapters. A list of all  
adapters displays on the lower part of the screen.  
Double-click the entry for your Ethernet card adapter. This expands the list.  
Verify that TCP/IP is included in the list below your adapter name.  
6. TCP/IP and your adapter are now setup.  
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Multi-Tech Systems, Inc. RF550VPN Quick Start Guide  
7. Next, select the Protocol tab to set your workstation’s IP Address.  
8. Click the Properties button and choose one of the following:  
S To set a Dynamic IP Address, check Obtain an IP Address Automatically.  
Dynamic Addresses are used in Examples Reference Guide in Example 2 –  
Site B and Example 3 – Site B.  
S To set a Fixed IP Address, check Specify an IP address. Fixed Addresses are  
used in all the examples, except the two mentioned above. For our example,  
set the address to 192.168.2.x.  
Click OK.  
9. Close out of the Control Panel.  
10. Repeat these steps for each PC on your network.  
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Chapter 3 – Configuring the PC  
If Your Operating System Is Windows 2000/XP  
1. Click Start | Settings | Control Panel. Double-click the Network and Dial-Up  
Connections icon.  
2. The Network and Dial-Up Connections screen displays. Right-click the Local Area  
Connection icon and choose Properties.  
3. The Local Area Connection Properties dialog box displays.  
S Select Internet Protocol [TCP/IP]. Once the protocol is selected, the name of  
your adapter card should display in the Connect using box.  
S Click the Properties button.  
4. The Internet Protocol (TCP/IP) Properties dialog box displays. Set your workstation’s  
IP Address.  
S To set a Dynamic IP Address, check Obtain an IP Address Automatically. Dynamic  
Addresses are used in the Examples Reference Document in Example 2 – Site B  
and Example 3 – Site B.  
S To set a Fixed IP Address, check Specify an IP address. Fixed Addresses are used  
in all the examples, except the two mentioned above. Click OK.  
5. Close out of the Control Panel.  
6. Repeat these steps for each PC on your network.  
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4 – Navigating the Screens  
Buttons on the Main Menu  
When you select a function by clicking the button at the top of the screen, the button will  
change from red to blue denoting that this is now the active screen.  
Buttons on the Function Screens  
S Buttons at the Top of the Screen: These are the main function buttons. They allow  
you to move from one function to another: Device Information, Device Status, Setup  
Wizard, Advanced Settings, System Tools, and Help.  
S Buttons on Side of the Screen: These are submenus under some of the main  
functions. When you select one of these buttons, it will turn from red to blue denoting  
that this is now the active selection.  
S Links: Click on Main Menu to return to the Main Menu. Click on Logout to exit the  
program.  
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Chapter 5 – Configuring the RF550VPN  
5 – Configuring the RF550VPN  
About the Browser Interface  
Initial configuration is required in order for you to begin operation. The browser-  
based interface eases VPN configuration and management.  
About IPSec  
The VPN functionality is based on the IPSec protocol and uses 168-bit Triple DES  
(3DES) encryption to ensure that your information remains private.  
Start the RF550VPN Configuration  
1. Connect your workstation.  
Be sure your workstation is connected to one of the RF550VPN’s LAN ports.  
2. Apply power.  
Apply power to the RF550VPN RouteFinder and allow the LEDs to stabilize on  
the unit.  
3. Set the workstation IP address.  
The directions for setting your workstation IP address are covered in Chapter 3.  
4. Open a Web browser.  
S At the Web browser’s address line, type the RF550VPN IP address  
(http://192.168.2.1 (This is the default address of your RouteFinder).  
S Press Enter.  
Note: Make sure your PC’s address is on the same network as the router’s address.  
WINIPCONFIG and IPCONFIG are tools for finding out a PC’s IP configuration: the default  
gateway and the MAC address. In Windows 95/98/Me, type WINIPCONFIG. In Windows  
2000/NT, type IPCONFIG.  
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Multi-Tech Systems, Inc. RF550VPN Quick Start Guide  
5. The Password dialog box displays.Type your network password.  
S Type admin (admin is the default user name) in the user name box. Leave the  
password box empty.  
S Click OK. The Setup Wizard screen displays.  
Note: To change your password, select Advanced Settings, and then choose  
Administrative Settings. See the User Guide for details.  
6. The Main Menu displays.  
On the Main Menu, click the Setup Wizard  
button.  
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Chapter 5 – Configuring the RF550VPN  
Setup Wizard  
When the Setup Wizard screen displays, the Setup Wizard button will turn  
blue to indicate that the screen is active.  
The following screen is the first Setup Wizard screen. From here you will follow a step-  
by-step process that lets you input all of the basic settings to configure your RF550VPN.  
– Time Zone Selection  
Select the time zone, and then click the Next button to continue. You can also click the  
buttons on the left side of the screen. These buttons are useful when you want to  
change the information on individual screens or to choose your own setup order.  
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Multi-Tech Systems, Inc. RF550VPN Quick Start Guide  
– Device IP Settings  
On this screen, enter the internal LAN IP address that you want to assign to the LAN  
port of the RF550VPN. This is not the IP address from your ISP – it is the local internal  
LAN IP address.  
Device IP Address: The default IP address of your RF550VPN: 192.168.2.1.  
Device IP Subnet Mask: The subnet mask can usually be left at its default of  
255.255.255.0  
Click the Next button.  
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Chapter 5 – Configuring the RF550VPN  
– ISP Settings  
On this screen you can select to have the program automatically get your IP settings  
from your ISP DHCP server or you can choose one of four options for manually  
inputting your IP settings.  
1. From the drop down list box, select the type of settings you will be entering. The  
default screen is Static IP Settings.  
2a. Static IP Settings  
Use this screen when your ISP requires you to enter your ISP settings and you  
want to use static IP settings. Enter the IP assigned by your ISP, your IP Subnet  
Mask, and your ISP Gateway Address.  
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2b. Other ISP Setting Options: Connect to Cable ISP and PPPoE Settings  
Connect to Cable ISP  
PPPoE Settings  
Use this screen to have the program  
automatically get your IP settings from your  
ISP DHCP server and to see a description of  
each option.  
S Select Connect to Cable ISP.  
S Click Next.  
Use this screen when your ISP requires you  
to enter your ISP settings and you want to  
use PPPoE settings.  
S Enter your User Name, Password, Retype  
the Password (for verification), and select  
your idle time.  
S Select your Connection Type by clicking  
on the desired connection type button.  
S Choose either Dynamic or Fixed. This will  
determine how you IP address will be  
assigned.  
A Dynamic IP address is one automatically  
assigned by your ISP.  
A Fixed IP address is an address that  
always stays the same. You will have to  
enter the Fixed IP address assigned by  
your ISP and your IP Netmask.  
S Click Next.  
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Chapter 5 – Configuring the RF550VPN  
2b (Continued). Other Options: PPTP Settings, Telstra Settings  
PPTP Settings  
Telstra Settings  
Use this screen when your ISP requires you to  
enter your ISP settings and you want to use  
Telstra settings.  
S Enter your User Name, Password, Retype  
the Password (for verification), and your  
Default Domain name.  
S Click Next.  
Use this screen when your ISP requires you  
to enter your ISP settings and you want to  
use PPTP settings.  
S Enter your User Name, Password,  
Retype the Password (for verification),  
select your idle time, enter your PPTP  
Client IP address, PPTP Server IP  
address, and your Connection ID or  
Name.  
S Select your Connection Type by clicking  
on the desired connection type button.  
S Choose either Dynamic or Fixed. This will  
determine how you IP address will be  
assigned.  
A Dynamic IP address is one  
automatically assigned by your ISP.  
A Fixed IP address is an address that  
always stays the same. You will have to  
enter the Fixed IP address assigned by  
your ISP and your IP Netmask.  
S Click Next.  
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– ISP Additional Settings  
If your ISP requires you to manually input your system information, use the fields on this  
screen to fulfill that requirement.  
1. Check the box labeled Your ISP requires you to manually setup DNS settings  
if your ISP requires this.  
Then enter the DNS (Domain Name Server) address or addresses. These can be  
left as 0.0.0.0 for a LAN-to-LAN RouteFinder connection.  
2. Check the box labeled Your ISP requires you to input Host Name or Domain  
Name if your ISP requires this.  
Then enter the Host Name and the Domain Name.  
3. Check the box labeled Your ISP requires you to input WAN Ethernet MAC if  
your ISP requires this.  
Then enter the MAC address.  
Click the Next button.  
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Chapter 5 – Configuring the RF550VPN  
– Modem Settings (Optional)  
A modem can be used as a dialup backup to the Cable/xDSL connection.  
The checkbox Dialup Modem When Cable/xDSL is not connected should be checked in  
order to use the modem as a backup to cable or xDSL when the cable or xDSL are not  
working. To add the modem to your setup, connect the modem and input the ISP  
account settings.  
S Enter your ISP Phone Number, User Name, Password, Retype the Password (for  
verification), and select your idle time.  
S Select your Connection Type by clicking on the desired connection type button.  
S Enter your External IP Address.  
S Select your Baudrate Settings.  
S Enter your dialing strings: Pre-Initial String, Initial String, and Dialup String.  
S Click Next to have the system accept your data and to move to the next screen.  
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– VPN Settings  
Use this screen to input your LAN-to-LAN VPN settings and/or your Client-to-LAN VPN  
settings.  
1. In the Connection Name field, type a name that describes a connection you would  
like to make.  
Example: Site A.  
2. Click the Add button, and the VPN Settings detail screen will display (see the next  
screen). Once you have entered the settings, the Connection Name displays on the  
lower half of the screen (above).  
3. Click the checkbox if you want to Disable Internet Access (VPN Tunnel Only).  
4. You can then edit, delete, or enable/disable this connection by clicking the  
corresponding buttons.  
5. To enable this connection, check the Enable box.  
Note: If you uncheck the Enable box, the connection will not be active, but the  
parameters will remain on the screen for you to enable, edit, or delete as desired.  
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Chapter 5 – Configuring the RF550VPN  
Enter the VPN Specific Settings  
Your Connection Name defaults into the Connection Name box. Enter the following:  
VPN Setting Name Description  
Example  
Disable  
Enable/Disable UID Accept the default Disable UID. When Disable is  
selected the Local and Remote IPSEC Identifier  
fields are not active. Enable UID is an option for  
compatibility purposes only (other IPSEC VPN  
gateways might require you to input a Local and  
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Remote IPSec Identifier).  
When enabled, will automatically renegotiate VPN if a Enabled  
tunnel is temporarily interrupted.  
Enable Keep Alive  
Choose whether the remote site will be used by a  
single user or a LAN.  
Remote Site  
When enabled, will allow Microsoft File and Printer  
sharing to communicate information about computers  
on the network.  
Enabled  
Enable NetBIOS  
Broadcast  
Enter Remote IP Network address (LAN) for Site B.  
Enter Remote IP Netmask address for Site B.  
192.168.10.0  
255.255.255.0  
Remote IP Network  
Remote IP Netmask  
Remote Gateway  
IP/FQDN  
Enter Remote Gateway IP address (WAN) for Site B. 204.26.122.3  
Select the Network Interface from the drop-down list  
box.  
WAN  
ETHERNET  
Network Interface  
If You Select IKE for the Secure Association, the Following Fields Display  
Select IKE (the default) to set how inbound packets will be  
filtered. IKE primarily encompasses router key exchange and  
the negotiation of security policy. Selecting IKE activates the  
remaining input settings on this screen.  
Secure Association  
Check the Enabled button.  
Select 3DES.  
Perfect Forward Secure  
Encryption Protocol  
PreShared Key  
Enter the PreShared Key name. You  
can enter an alphanumeric name, but it  
must match the security code for the  
RouteFinder at site B.  
1234  
Enter the amount of time that tells the  
router to renegotiate the Key  
3600 seconds  
is 60 minutes  
Key Life  
Enter the amount of time that tells the  
router to renegotiate the IKE security  
association.  
28800 seconds  
is 8 hours  
IKE Life Time  
Click the Save button. Your defined connections are displayed at the bottom of this screen  
where you can edit or delete them.  
This concludes the basic configuration of your SOHO RouteFinder.  
It is a good idea to save the settings at this time by clicking the Save and Restart  
button.  
Chapter 6 in the User Guide provides the directions for using the RouteFinder’s  
Advanced Settings.  
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Chapter 5 – Configuring the RF550VPN  
– Save and Restart  
After you have finished entering and/or editing the information on the previous screens,  
click the Save and Restart button on the left-hand side of the screen. This will save all  
of the preceding settings and restart the device. After the restart, the device will function  
according to the saved settings.  
During the save and restart process, system messages will let you know that you  
have successfully configured the settings for the device and saved the settings. You  
will see a status bar across the bottom of your browser showing the progress of the  
startup process.  
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6 – Technical Support  
Multi-Tech provides free technical support for as long as your product remains in  
service. Before calling Technical Support, please read through the Troubleshooting  
chapter in the User Guide. Also, complete the Recording RouteFinder Information  
section below.  
Contacting Technical Support  
Country  
Using email  
By phone  
+(33) 1-64 61 09 81  
+(91) 124-340778  
France  
India  
U.K.  
+(44) 118 959 7774  
800-972-2439 (U.S. & Canada)  
or +763-785-3500  
Rest of  
World  
Recording RouteFinder Information  
Before placing a call to our Technical Support staff, record the following information  
about your Multi-Tech RouteFinder.  
Model no.: ____________________________________________________________  
Serial no.: ____________________________________________________________  
Firmware version: ____________________________________________________  
List information that indicates the status of your RouteFinder in the space provided  
before calling tech support. Include screen messages, diagnostic test results, problems  
with a specific application, etc.  
_____________________________________________________________  
_____________________________________________________________  
On-line Warranty Registration  
If you have access to the World Wide Web, you can register your Multi-Tech product  
online at the following URL http://www.multitech.com/register  
Contacting Multi-Tech by Internet  
Multi-Tech System, Inc. maintains a Web site and an FTP site at:  
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Warranty  
Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free  
from defects in material or workmanship for a period of two, five, or ten years  
(depending on model) from date of purchase, or if proof of purchase is not  
provided, two, five, or ten years (depending on model) from date of shipment.  
MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.  
This warranty does not apply to any products which have been damaged by  
lightning storms, water, or power surges or which have been neglected, altered,  
abused, used for a purpose other than the one for which they were manufactured,  
repaired by Customer or any party without MTS’s written authorization, or used in  
any manner inconsistent with MTS’s instructions.  
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to  
repair or replacement of any products which prove to be defective within the  
warranty period or, at MTS’s option, issuance of a refund of the purchase price.  
Defective products must be returned by Customer to MTS’s factory – transportation  
prepaid.  
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER  
NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR  
DEFECTIVE PRODUCTS.  
Note: To read the warranty and repair policy in its entirety, see the User  
Guide on the RF550VPN CD.  
S000237E  
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