HP Hewlett Packard F300 User Manual

HP Deskjet F300 All-in-One series  
User Guide  
© Copyright 2006 Hewlett-Packard  
Development Company, L.P.  
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cards, or insignias  
Warning This equipment  
will be inoperable when  
main power fails.  
The information contained herein is  
subject to change without notice.  
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Reproduction, adaptation or  
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Safety information  
Warning To prevent fire or  
shock hazard, do not expose  
this product to rain or any  
type of moisture.  
Windows®, Windows NT®, Windows  
ME®, Windows XP®, and Windows  
2000® are U.S. registered  
trademarks of Microsoft Corporation.  
Always follow basic safety  
Intel® and Pentium® are registered  
trademarks of Intel Corporation.  
precautions when using this product  
to reduce risk of injury from fire or  
electric shock.  
Energy Star® and Energy Star logo®  
are US registered marks of the United  
States Environmental Protection  
Agency.  
Warning Potential shock  
hazard  
Publication number: Q8130-90157  
February 2006  
1.  
2.  
Read and understand all  
instructions in the Setup Guide.  
Use only a grounded electrical  
outlet when connecting the  
device to a power source. If you  
do not know whether the outlet  
is grounded, check with a  
qualified electrician.  
Notice  
The only warranties for HP products  
and services are set forth in the  
express warranty statements  
accompanying such products and  
services. Nothing herein should be  
construed as constituting an  
additional warranty. HP shall not be  
liable for technical or editorial errors  
or omissions contained herein.  
3.  
Observe all warnings and  
instructions marked on the  
product.  
4.  
5.  
6.  
7.  
Unplug this product from wall  
outlets before cleaning.  
The Hewlett-Packard Company shall  
not be liable for incidental or  
Do not install or use this product  
near water or when you are wet.  
consequential damages in connection  
with, or arising out of the furnishing,  
performance, or use of this document  
and the program material which it  
describes.  
Install the product securely on a  
stable surface.  
Install the product in a protected  
location where no one can step  
on or trip over the power cord,  
and where the power cord will  
not be damaged.  
Note: Regulatory information can be  
8.  
9.  
If the product does not operate  
normally, see the onscreen  
Troubleshooting help.  
It is not lawful in many places to make  
copies of the following items. When in  
doubt, check with a legal  
No operator-serviceable parts  
inside. Refer servicing to  
qualified service personnel.  
representative first.  
Governmental paper or  
documents:  
10. Use in a well-ventilated area.  
11. Use only with the power adapter  
supplied by HP.  
Passports  
Contents  
1
User Guide  
2
HP Deskjet F300 All-in-One series  
HP All-in-One overview  
1
You can make copies quickly and easily from the HP All-in-One without turning on  
your computer. You can also use the HP All-in-One to print and scan photos and text  
documents by using the software installed on your computer during the initial setup.  
The HP All-in-One at a glance  
Label  
Description  
Control panel  
Input tray  
1
2
3
4
5
6
7
8
9
10  
Tray extender  
Paper-width guide  
Print cartridge door  
Glass  
Lid backing  
Rear door  
Rear USB port  
Power connection  
3
User Guide  
   
Chapter 1  
Control panel buttons  
Label  
1
Icon  
Name and Description  
On: Turns the HP All-in-One on or off. The On button is lit when  
the HP All-in-One is powered on. The light blinks while performing  
a job.  
When the HP All-in-One is off, a minimal amount of power is still  
supplied to the device. To completely disconnect the power  
supply to the HP All-in-One, turn the device off, and then unplug  
the power cord.  
2
3
Check Paper light: Indicates the need to load paper or remove a  
paper jam.  
Check Print Cartridge light: Indicates the need to reinsert the print  
cartridge, replace the print cartridge, or close the print cartridge  
door.  
4
5
Cancel: Stops a print, copy, or scan job.  
Copies: Specifies the number of copies to be printed.  
4
HP Deskjet F300 All-in-One series  
       
(continued)  
Label  
Icon  
Name and Description  
Tip From the control panel, you can specify up to nine copies  
of an original. However, if you connect the HP All-in-One to a  
computer, you can use the HP Photosmart Software to specify  
more. When initiating more than nine copies of an original from  
the HP Photosmart Software, only the last digit of the number of  
copies is represented on the control panel. For example, if you  
are making 25 copies, the number 5 appears on the display.  
6
7
Plain Paper Type: Changes the paper type setting to plain paper.  
This is the default setting for the HP All-in-One.  
Photo Paper Type: Changes the paper type setting to photo  
paper. Make sure photo paper is loaded in the input tray.  
8
Start Copy Black: Starts a black-and-white copy job. In certain  
situations (for example, after clearing a paper jam), this button  
resumes printing.  
9
Start Copy Color: Starts a color copy job. In certain situations  
(for example, after clearing a paper jam), this button resumes  
printing.  
10  
Scan: Starts scanning the original currently on the glass.  
Status light overview  
Several indicator lights inform you of the status of the HP All-in-One.  
Label  
Description  
On button  
1
2
3
4
Check Paper light  
Check Print Cartridge light  
Paper Type lights (for the Plain Paper  
Type and Photo Paper Type buttons)  
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User Guide  
         
Chapter 1  
The following table describes common situations and explains what the lights mean.  
Light status  
What it means  
All lights are off.  
The HP All-in-One is turned off. Press the On  
button to turn on the device.  
The On light and one of the Paper Type lights The HP All-in-One is ready for printing,  
are on.  
scanning, or copying.  
The On light is blinking.  
The HP All-in-One is busy printing, scanning,  
copying, or aligning the print cartridges.  
The On light blinks quickly for 3 seconds and  
then is on steady.  
You pressed a button while the HP All-in-One  
is already busy printing, scanning, copying, or  
aligning the print cartridges.  
The On light blinks for 20 seconds and then is You pressed the Scan button and there was  
on steady.  
no response from the computer.  
The Check Paper light is blinking.  
The HP All-in-One is out of paper.  
The HP All-in-One has a paper jam.  
The paper size setting does not match  
the paper size detected in the input tray.  
The Check Print Cartridge light is blinking.  
The print cartridge door is open.  
The print cartridges are missing or not  
seated correctly.  
The tape was not removed from the print  
cartridge.  
The print cartridge is not intended for use  
in this HP All-in-One.  
The print cartridge might be defective.  
The On, Check Paper, and Check Print  
Scanner failure.  
Cartridge lights are blinking.  
Turn off the HP All-in-One, then on again. If  
the problem persists, contact HP Support.  
All lights are blinking.  
The HP All-in-One has a fatal error.  
1. Turn the HP All-in-One off.  
2. Unplug the power cord.  
3. Wait a minute, then plug the power cord  
back in.  
4. Turn the HP All-in-One back on.  
If the problem persists, contact HP Support.  
6
HP Deskjet F300 All-in-One series  
Find more information  
2
You can access a variety of resources, both printed and onscreen, that provide  
information about setting up and using the HP All-in-One.  
Sources of information  
Setup Guide  
The Setup Guide provides instructions for setting up the HP All-in-  
One and installing software. Make sure you follow the steps in the  
Setup Guide in order.  
If you have problems during setup, see Troubleshooting in the last  
section of the Setup Guide, or see Troubleshooting information in  
this guide.  
User Guide  
This guide contains information on how to use the HP All-in-One,  
including troubleshooting tips and step-by-step instructions. It also  
provides additional setup instructions to supplement those in the  
Setup Guide.  
HP Photosmart Software Tour (Windows)  
The HP Photosmart Software Tour is a fun, interactive way to get a  
brief overview of the software included with the HP All-in-One. You  
will learn how the software you installed with the HP All-in-One can  
help you edit, organize, and print your photos.  
Onscreen Help  
The onscreen Help provides detailed instructions on features of the  
HP All-in-One that are not described in this guide, including features  
that are only available using the software you installed with the  
HP All-in-One.  
HP Photosmart Software Help (Windows)  
The Get the most out of your help topic provides information  
about using the onscreen Help to find instructions for using the  
HP Photosmart Software or the HP All-in-One. The topic also  
provides information on how to view animated videos of  
common tasks you can perform with your software and device.  
The Get step-by-step instructions topic provides information  
on using the HP Photosmart Software with the HP All-in-One.  
7
User Guide  
     
Chapter 2  
(continued)  
The Explore what you can do topic provides more information  
about the practical and creative things you can do with the  
HP Photosmart Software and the HP All-in-One.  
If you need further assistance or want to check for HP software  
updates, see the Troubleshooting and support topic.  
HP Photosmart Mac Help (Mac)  
The How Do I? topic provides access to animated videos that  
show you how to perform common tasks.  
The Get Started topic provides information about importing,  
modifying, and sharing your images.  
The Use Help topic provides information about finding  
information in the onscreen Help.  
Readme  
The Readme file contains the most recent information which might  
not be found in other publications.  
Install the software to access the Readme file.  
If you have Internet access, you can get help and support from the  
HP website. This website offers technical support, drivers, supplies,  
and ordering information.  
8
HP Deskjet F300 All-in-One series  
Connection information  
3
The HP All-in-One comes equipped with a USB port so you can connect directly to a  
computer using a USB cable. You can also share your printer over an existing  
Ethernet network using a computer as a print server.  
Supported connection types  
Description  
Recommended  
number of  
Supported software Setup instructions  
features  
connected  
computers for best  
performance  
USB connection  
One computer  
connected with a  
All features are  
supported.  
Follow the Setup  
Guide for detailed  
instructions.  
USB cable to the rear  
USB 1.1 full speed  
peripheral connection  
port on the HP All-in-  
One. The port is  
compatible with 2.0  
high speed hardware.  
Printer sharing  
Five.  
All features resident  
Follow the  
on the host computer instructions in Use  
The host computer  
must be on at all  
times in order to print  
from the other  
are supported. Only  
printing is supported  
from the other  
computers.  
computers.  
Connect using a USB cable  
Refer to the Setup Guide that came with the HP All-in-One for detailed instructions on  
using a USB cable to connect a computer to the rear USB port.  
Use printer sharing  
If your computer is on a network, and another computer on the network has an HP All-  
in-One connected to it by a USB cable, you can print to that printer using printer  
sharing.  
The computer directly connected to the HP All-in-One acts as the host for the printer  
and has full software functionality. The other computer, which is referred to as a  
9
User Guide  
             
Chapter 3  
client, has access only to the print features. You must perform other functions from  
the host computer or from the control panel on the HP All-in-One.  
To enable printer sharing on a Windows computer  
Refer to the user guide that came with your computer or see the Windows  
onscreen Help.  
To enable printer sharing on a Mac  
1. On both the client and host computers, do the following:  
a. Click System Preferences in the Dock, or, from the Apple menu, choose  
System Preferences.  
The System Preferences dialog appears.  
b. In the Internet & Network area, click Sharing.  
c. From the Services tab, click Printer Sharing.  
2. On the host computer, do the following:  
a. Click System Preferences in the Dock, or, from the Apple menu, choose  
System Preferences.  
The System Preferences dialog appears.  
b. In the Hardware area, click Print & Fax.  
c. Do one of the following, depending on your OS:  
(OS 10.2.8 or 10.3.x) From the Printing tab, click the check box to  
Share my printers with other computers.  
(OS 10.4.x) Click Sharing, click the check box to Share this printer  
with other computers, and then select the printer to share.  
10  
HP Deskjet F300 All-in-One series  
Load originals and load paper  
4
You can load many different types and sizes of paper in the HP All-in-One, including  
letter or A4 paper, photo paper, transparencies, and envelopes.  
Load originals  
You can copy or scan up to letter- or A4-size originals by loading them on the glass.  
To load an original on the glass  
1. Lift the lid on the HP All-in-One.  
2. Place your original print side down on the left front corner of the glass.  
Tip For more help on loading an original, refer to the engraved guides  
along the edge of the glass.  
3. Close the lid.  
Choose papers for printing and copying  
You can use different types and sizes of paper in the HP All-in-One. Review the  
following recommendations to get the best printing and copying quality. Whenever you  
change paper types or sizes, remember to change those settings.  
11  
User Guide  
         
Chapter 4  
Recommended papers for printing and copying  
If you want the best print quality, HP recommends using HP papers that are  
specifically designed for the type of project you are printing. If you are printing photos,  
for example, load HP Premium or HP Premium Plus photo paper in the input tray.  
Note 1 This device supports 10 x 15 cm (4 x 6 inch) with tab, A4-, letter-, and  
legal- (US only) size paper only.  
Note 2 To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch)  
paper with tab. The HP All-in-One prints to the edge of three sides of the  
paper. When you remove the tab from the fourth side, you have a borderless  
print.  
To order HP papers and other supplies, go to www.hp.com/learn/suresupply. If  
prompted, choose your country/region, follow the prompts to select your product, and  
then click one of the shopping links on the page.  
Note At this time, this portion of the HP website is available in English only.  
Papers to avoid  
Using paper that is too thin or too thick, paper that has a slick texture, or paper that  
stretches easily can cause paper jams. Using paper that has a heavy texture or does  
not accept ink can cause printed images to smear, bleed, or not fill in completely.  
Papers to avoid for all print and copy jobs  
Any size paper other than those listed in the Technical specifications chapter. For  
more information, see Technical information.  
Paper with cutouts or perforations (unless specifically designed for use with HP  
inkjet devices).  
Highly textured stock, such as linen. It might not print evenly, and the ink can  
bleed into these papers.  
Extremely smooth, shiny, or coated papers not specifically designed for the  
HP All-in-One. They can jam the HP All-in-One or repel the ink.  
Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get  
stuck, and the ink is more likely to smear.  
Envelopes with clasps or windows. They can get stuck in the rollers and cause  
paper jams.  
Banner paper.  
10 x 15 cm (4 x 6 inch) photo paper without tabs.  
Additional papers to avoid when copying  
Envelopes.  
Transparency film other than HP Premium Inkjet Transparency Film or  
HP Premium Plus Inkjet Transparency Film.  
Iron-On Transfers.  
Greeting card paper.  
12  
HP Deskjet F300 All-in-One series  
       
Load paper  
This section describes the procedure for loading different types and sizes of paper  
into the HP All-in-One for your copies or printouts.  
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper  
flat in a resealable bag. If the paper is not stored properly, extreme changes in  
temperature and humidity might result in curled paper that does not work well  
in the HP All-in-One.  
Load full-size paper  
You can load many types of letter or A4 paper into the input tray of the HP All-in-One.  
To load full-size paper  
1. Slide the paper-width guide to its outermost position.  
2. Tap a stack of paper on a flat surface to align the edges, and then check the  
paper for the following:  
Make sure it is free of rips, dust, wrinkles, and curled or bent edges.  
Make sure all the paper in the stack is the same size and type.  
3. Insert the stack of paper into the input tray with the short edge forward and the  
print side down. Slide the stack of paper forward until it stops.  
13  
User Guide  
       
Chapter 4  
Caution Make sure that the HP All-in-One is idle and silent when you  
load paper into the input tray. If the HP All-in-One is servicing the print  
cartridges or otherwise engaged in a task, the paper stop inside the  
device might not be in place. You could push the paper too far forward,  
causing the HP All-in-One to eject blank pages.  
Tip If you are using letterhead, insert the top of the page first with the  
print side down. For more help on loading full-size paper and letterhead,  
refer to the diagram engraved in the base of the input tray.  
4. Slide the paper-width guide inward until it stops at the edge of the paper.  
Do not overload the input tray; make sure the stack of paper fits within the input  
tray and is no higher than the top of the paper-width guide.  
5. Flip the tray extender up toward you.  
Load 10 x 15 cm (4 x 6 inch) photo paper  
You can load 10 x 15 cm (4 x 6 inch) photo paper into the input tray of the HP All-in-  
One. For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper  
or HP Premium Photo Paper with tab.  
Note For borderless printing, the HP All-in-One only supports printing 10 x 15  
cm (4 x 6 inch) paper with tab.  
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper  
flat in a resealable bag. If the paper is not stored properly, extreme changes in  
temperature and humidity might result in curled paper that does not work well  
in the HP All-in-One.  
14  
HP Deskjet F300 All-in-One series  
   
To load 10 x 15 cm ( 4 x 6 inch) photo paper with tab in the input tray  
1. Remove all paper from the input tray.  
2. Insert the stack of photo paper into the far-right side of the input tray with the  
short edge forward and the print side down. Slide the stack of photo paper  
forward until it stops.  
Load the photo paper so that the tabs are closest to you.  
Tip For more help on loading small-size photo paper, refer to the guides  
engraved in the base of the input tray for loading photo paper.  
3. Slide the paper-width guide inward until it stops at the edge of the paper.  
Do not overload the input tray; make sure the stack of paper fits within the input  
tray and is no higher than the top of the paper-width guide.  
For best results, set the paper type and paper size before copying or printing.  
Load envelopes  
You can load one or more envelopes into the input tray of the HP All-in-One. Do not  
use shiny or embossed envelopes or envelopes that have clasps or windows.  
Note For specific details on how to format text for printing on envelopes,  
consult the help files in your word processing software. For best results,  
consider using a label for the return address on envelopes.  
To load envelopes  
1. Remove all paper from the input tray.  
2. Insert one or more envelopes into the far-right side of the input tray with the  
envelope flaps up and on the left. Slide the stack of envelopes forward until it  
stops.  
Tip For more help on loading envelopes, refer to the diagram engraved  
in the base of the input tray.  
3. Slide the paper-width guide inward against the stack of envelopes until it stops.  
Do not overload the input tray; make sure the stack of envelopes fits within the  
input tray and is not higher than the top of the paper-width guide.  
15  
User Guide  
   
Chapter 4  
Load other types of paper  
The following papers require extra attention to load them properly.  
Note Not all paper sizes and paper types are available with all the functions  
on the HP All-in-One. Some paper sizes and paper types can only be used if  
you are starting a print job from the Print dialog box in a software application.  
They are not available for copying. Papers that are only available for printing  
from a software application are indicated as such.  
HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet  
Transparency Film  
Insert the film so that the white transparency strip (with arrows and the HP logo)  
is on top and is going into the input tray first.  
Note The HP All-in-One cannot automatically detect the paper size or  
paper type. For best results, set the paper type to transparency film before  
printing or copying onto transparency film.  
HP Iron-On Transfers (for printing only)  
1. Flatten the transfer sheet completely before using it; do not load curled sheets.  
Tip To prevent curling, keep transfer sheets sealed in the original  
package until you are ready to use them.  
2. Locate the blue stripe on the nonprinting side of the transfer paper and then  
manually feed one sheet at a time into the input tray with the blue stripe facing up.  
HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards  
(for printing only)  
Insert a small stack of HP greeting card paper into the input tray with the print  
side down; slide the stack of cards forward until it stops.  
Tip Make sure the area on which you want to print is inserted first, facing  
down in the input tray.  
HP Inkjet labels (for printing only)  
1. Always use letter or A4 label sheets designed for use with HP inkjet devices  
(such as HP inkjet labels), and make sure that the labels are no more than two  
16  
HP Deskjet F300 All-in-One series  
   
years old. Labels on older sheets might peel off when the paper is pulled through  
the HP All-in-One, causing subsequent paper jams.  
2. Fan the stack of labels to make sure none of the pages are sticking together.  
3. Place a stack of label sheets on top of full-size plain paper in the input tray, label  
side down. Do not insert labels one sheet at a time.  
For best results, set the paper type and paper size before copying or printing.  
Avoid paper jams  
To help avoid paper jams, follow these guidelines.  
Remove printed papers from the output tray frequently.  
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable  
bag.  
Ensure that paper loaded in the input tray lays flat and the edges are not bent or  
torn.  
Do not combine different paper types and paper sizes in the input tray; the entire  
stack of paper in the input tray must be the same size and type.  
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make  
sure the paper-width guide does not bend the paper in the input tray.  
Do not force paper too far forward in the input tray.  
Use paper types that are recommended for the HP All-in-One.  
17  
User Guide  
   
Chapter 4  
18  
HP Deskjet F300 All-in-One series  
Print from your computer  
5
The HP All-in-One can be used with any software application that allows printing. You  
can print a range of projects, such as borderless images, newsletters, greeting cards,  
iron-on transfers, and posters.  
Print from a software application  
Most print settings are automatically handled by the software application you are  
printing from or by HP ColorSmart technology. You need to change the settings  
manually only when you change print quality, print on specific types of paper or  
transparency film, or use special features.  
For more information about printing from your computer, see the onscreen Help that  
came with the HP All-in-One.  
To print from a software application (Windows)  
1. Make sure you have paper loaded in the input tray.  
2. On the File menu in your software application, click Print.  
3. Make sure the HP All-in-One is the selected printer.  
4. If you need to change settings, click the button that opens the Properties dialog  
box.  
Depending on your software application, this button might be called Properties,  
Options, Printer Setup, Printer, or Preferences.  
5. Select the appropriate options for your print job by using the features available on  
the various tabs.  
6. Click OK to close the Properties dialog box.  
7. Click Print or OK to begin printing.  
To print from a software application (Mac)  
1. Make sure you have paper loaded in the input tray.  
2. From the File menu in your software application, choose Page Setup.  
3. Make sure the HP All-in-One is the selected printer.  
4. Specify the page attributes:  
Choose the paper size.  
Select the orientation.  
Enter the scaling percentage.  
5. Click OK.  
6. From the File menu in your software application, choose Print.  
The Print dialog box appears, and the Copies & Pages panel opens.  
7. Change the print settings for each option in the pop-up menu, as appropriate for  
your project.  
8. Click Print to begin printing.  
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User Guide  
       
Chapter 5  
Stop a print job  
Although you can stop a print job from either the HP All-in-One or the computer, HP  
recommends you stop it from the HP All-in-One for best results.  
To stop a print job from the HP All-in-One  
Press Cancel on the control panel. If the print job does not stop, press Cancel  
again.  
It can take a few moments for printing to be cancelled.  
20  
HP Deskjet F300 All-in-One series  
   
Use the copy features  
6
The HP All-in-One allows you to produce high-quality color and black-and-white  
copies on a variety of paper types. You can enlarge or reduce the size of an original to  
fit a specific paper size, adjust the copy quality, and make high-quality copies of  
photos, including borderless copies.  
Make a copy  
You can make quality copies from the control panel.  
To make a copy from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Place your original print side down on the left front corner of the glass.  
3. Press Start Copy Black.  
Tip To make a fast copy, press and hold down the Scan button while you  
press either Start Copy Black or Start Copy Color.  
Set the copy paper type  
You can set the paper type for copying to either Plain or Photo.  
To set the paper type for copies  
1. Make sure you have paper loaded in the input tray.  
2. Place your original print side down on the left front corner of the glass.  
3. Press the Plain Paper Type or Photo Paper Type button.  
Copies made on photo paper are automatically made using Best quality. Copies  
made on plain paper are automatically made using Normal quality.  
4. Press Start Copy Black or Start Copy Color.  
Make multiple copies of the same original  
You can set the number of copies from the control panel or from the software that you  
installed with the HP All-in-One.  
To make multiple copies of an original from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Place your original print side down on the left front corner of the glass.  
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Chapter 6  
3. Press the Copies button to increase the number of copies up to a maximum of 9.  
Tip Use the software that you installed with the HP All-in-One to set the  
number of copies higher than 9.  
4. Press Start Copy Black or Start Copy Color.  
In this example, the HP All-in-One makes six copies of the original 10 x 15 cm (4  
x 6 inch) photo.  
Stop copying  
To stop copying  
Press Cancel on the control panel.  
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HP Deskjet F300 All-in-One series  
   
Use the scan features  
7
Scanning is the process of converting text and pictures into an electronic format for  
your computer. You can scan almost anything (photos, magazine articles and text  
documents) on the HP All-in-One.  
You can use the scanning features of the HP All-in-One to do the following:  
Scan text from an article into your word processor and quote it in a report.  
Print business cards and brochures by scanning a logo and using it in your  
publishing software.  
Send photos to friends and relatives by scanning your favorite prints and  
including them in e-mail messages.  
Create a photographic inventory of your house or office.  
Archive treasured photos in an electronic scrapbook.  
Scan an image  
You can start a scan from your computer or from the HP All-in-One. This section  
explains how to scan from the control panel of the HP All-in-One only.  
To use the scan features, the HP All-in-One and computer must be connected and  
turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software  
(Mac) must also be installed and running on your computer prior to scanning.  
On a Windows computer, look for the HP Digital Imaging Monitor icon in the  
Windows system tray (at the lower right side of the screen, near the time) to verify  
the software is running.  
Note Closing the HP Digital Imaging Monitor icon in the Windows  
system tray can cause the HP All-in-One to lose some of its scan  
functionality. If this happens, you can restore full functionality by restarting  
your computer or by starting the HP Photosmart Software.  
On a Mac, the software is always running.  
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart  
Mac Software (Mac) to scan images, including panorama images. Using this  
software, you can also edit, print, and even share your scanned images. For  
more information, see the onscreen Help that came with the HP All-in-One.  
To scan to a computer  
1. Place your original print side down on the left front corner of the glass.  
2. Press Scan.  
A preview image of the scan appears on your computer, where you can edit it.  
3. Make any edits to the preview image, and then click Accept when you are  
finished.  
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User Guide  
       
Chapter 7  
Stop scanning  
To stop scanning  
Press Cancel on the control panel.  
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HP Deskjet F300 All-in-One series  
   
Maintain the HP All-in-One  
8
The HP All-in-One requires little maintenance. Sometimes you might want to clean the  
glass and lid backing to remove surface dust and ensure that your copies and scans  
remain clear. You will also need to replace, align, or clean your print cartridges from  
time to time. This section provides instructions for keeping the HP All-in-One in top  
working condition. Perform these simple maintenance procedures as necessary.  
Clean the HP All-in-One  
To ensure that your copies and scans remain clear, you might need to clean the glass  
and lid backing. You might also want to dust the exterior of the HP All-in-One.  
Clean the exterior  
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off  
the case. The interior of the HP All-in-One does not require cleaning. Keep fluids  
away from the control panel and the interior of the HP All-in-One.  
Caution To avoid damage to the exterior of the HP All-in-One, do not use  
alcohol or alcohol-based cleaning products.  
Clean the glass  
Glass that is dirty from fingerprints, smudges, hair, and dust on the main glass surface  
slows down performance and affects the accuracy of some features.  
To clean the glass  
1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.  
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive  
glass cleaner.  
Caution Do not use abrasives, acetone, benzene, or carbon  
tetrachloride on the glass, since they can damage it. Do not place or spray  
liquid directly on the glass. The liquid might seep under the glass and  
damage the device.  
3. Dry the glass with a chamois or cellulose sponge to prevent spotting.  
4. Plug in the power cord, and then turn on the HP All-in-One.  
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Chapter 8  
Clean the lid backing  
Minor debris can accumulate on the white document backing located underneath the  
lid of the HP All-in-One.  
To clean the lid backing  
1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.  
2. Clean the white document backing with a soft cloth or sponge slightly moistened  
with a mild soap and warm water.  
Wash the backing gently to loosen debris. Do not scrub the backing.  
3. Dry the backing with a chamois or soft cloth.  
Caution Do not use paper-based wipes, as these might scratch the  
backing.  
4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)  
alcohol, and wipe the backing thoroughly with a damp cloth to remove any  
residual alcohol.  
Caution Be careful not to spill alcohol on the glass or exterior of the  
HP All-in-One, as this might damage the device.  
5. Plug in the power cord, and then turn on the HP All-in-One.  
Print a self-test report  
If you are experiencing problems with printing, print a self-test report before you  
replace the print cartridges. This report provides useful information on several aspects  
of your device, including your print cartridges.  
To print a self-test report  
1. Load letter or A4 unused plain white paper into the input tray.  
2. Press and hold the Cancel button and then press the Start Copy Color button.  
The HP All-in-One prints a self-test report, which might indicate the source of the  
printing problem. A sample of the ink test area of the report is shown below.  
3. Make sure the test patterns show a complete grid and the thick color lines are  
complete.  
If more than a few lines in a pattern are broken, this might indicate a problem  
with the nozzles. You might need to clean the print cartridges.  
If the black line is missing, faded, streaked, or shows lines, this might  
indicate a problem with the black print cartridge in the right slot.  
If any of the color lines are missing, faded, streaked, or show lines, this might  
indicate a problem with the tri-color print cartridge in the left slot.  
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HP Deskjet F300 All-in-One series  
       
Work with print cartridges  
To ensure the best print quality from the HP All-in-One, you will need to perform some  
simple maintenance procedures. This section provides guidelines for handling the  
print cartridges and instructions for replacing, aligning, and cleaning the print  
cartridges.  
You might also need to check your print cartridges if the Check Print Cartridge light is  
on. This might mean that the print cartridges are not installed properly or are missing,  
the plastic tape has not been removed from the print cartridges, the print cartridges  
are out of ink, or the print carriage is blocked.  
Handle the print cartridges  
Before you replace or clean a print cartridge, you should know the part names and  
how to handle the print cartridges.  
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
Hold the print cartridges by their black plastic sides, with the label on top. Do not  
touch the copper-colored contacts or the ink nozzles.  
Note Handle the print cartridges carefully. Dropping or jarring cartridges can  
cause temporary printing problems, or even permanent damage.  
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Chapter 8  
Replace the print cartridges  
Follow these instructions when the ink level is low.  
Note When the ink level for the print cartridge is low, a message appears on  
your computer screen. You can also check the ink levels by using the software  
installed with the HP All-in-One.  
When you receive a low-ink warning message, make sure you have a replacement  
print cartridge available. You should also replace the print cartridges when you see  
faded text or if you experience print quality issues related to the print cartridges.  
To order print cartridges for the HP All-in-One, go to www.hp.com/learn/suresupply. If  
prompted, choose your country/region, follow the prompts to select your product, and  
then click one of the shopping links on the page.  
For a list of print cartridge numbers, see the back cover of this guide.  
To replace the print cartridges  
1. Make sure the HP All-in-One is on.  
Caution If the HP All-in-One is off when you open the print cartridge door  
to access the print cartridges, the HP All-in-One will not release the  
cartridges for changing. You might damage the HP All-in-One if the print  
cartridges are not docked safely on the right side when you try to remove  
them.  
2. Open the print cartridge door.  
The print carriage moves to the center of the HP All-in-One.  
3. Wait until the print carriage is idle and silent, and then lightly press down on a  
print cartridge to release it.  
If you are replacing the tri-color print cartridge, remove the print cartridge from the  
slot on the left.  
If you are replacing the black or photo print cartridge, remove the print cartridge  
from the slot on the right.  
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HP Deskjet F300 All-in-One series  
   
1
2
Print cartridge slot for the tri-color print cartridge  
Print cartridge slot for the black and photo print cartridges  
4. Pull the print cartridge toward you out of its slot.  
5. If you are removing the black print cartridge in order to install the photo print  
cartridge, store the black print cartridge in the print cartridge protector or an  
airtight plastic container.  
If you are removing the print cartridge because it is low or out of ink, recycle the  
print cartridge. The HP Inkjet Supplies Recycling Program is available in many  
countries/regions, and lets you recycle used print cartridges free of charge. For  
more information, go to the following website:  
6. Remove the new print cartridge from its packaging and, being careful to touch  
only the black plastic, gently remove the plastic tape by using the pink pull tab.  
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
Caution Do not touch the copper-colored contacts or ink nozzles.  
Touching these parts can result in clogs, ink failure, and bad electrical  
connections.  
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Chapter 8  
7. Slide the new print cartridge forward into the empty slot. Then gently push on the  
upper part of the print cartridge forward until it clicks into the socket.  
If you are installing the tri-color print cartridge, slide it into the left slot.  
If you are installing a black or photo print cartridge, slide it into the right slot.  
8. Close the print cartridge door.  
9. If the print cartridge alignment sheet prints, load it on the left front corner of the  
glass with the top of the page to the left.  
10. Press the Scan button.  
The HP All-in-One aligns the print cartridges. Recycle or discard the print  
cartridge alignment sheet.  
Align the print cartridges  
The HP All-in-One prompts you to align cartridges every time you install or replace a  
print cartridge. You can also align the print cartridges at any time from the control  
panel or by using the software you installed with the HP All-in-One. Aligning the print  
cartridges ensures high-quality output.  
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HP Deskjet F300 All-in-One series  
   
Note If you remove and reinstall the same print cartridge, the HP All-in-One  
will not prompt you to align the print cartridges. The HP All-in-One remembers  
the alignment values for that print cartridge, so you do not need to realign the  
print cartridges.  
To align newly installed print cartridges  
1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.  
The HP All-in-One prints a print cartridge alignment sheet.  
Note If you have colored paper loaded in the input tray when you align  
the print cartridges, the alignment will fail. Load unused plain white paper  
into the input tray, and then try the alignment again.  
If the alignment fails again, you might have a defective sensor or print  
cartridge. Contact HP Support. Go to www.hp.com/support. If prompted,  
choose your country/region, and then click Contact HP for information on  
calling for technical support.  
2. Load the print cartridge alignment sheet on the left front corner of the glass with  
the top of the page to the left.  
3. Press the Scan button.  
The HP All-in-One aligns the print cartridges. Recycle or discard the print  
cartridge alignment sheet.  
Clean the print cartridges  
Use this feature when the self-test report shows streaking, white lines through any of  
the lines of color or when a color is muddy after installing a print cartridge for the first  
time. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the  
life of the ink nozzles.  
To clean the print cartridges from the HP Photosmart Software  
1. Load letter, A4, or legal unused plain white paper into the input tray.  
2. In the HP Solution Center, click Settings, point to Print Settings, and then click  
Printer Toolbox.  
Note You can also open the Printer Toolbox from the Print Properties  
dialog box. In the Print Properties dialog box, click the Services tab, and  
then click Service this device.  
The Printer Toolbox appears.  
3. Click the Device Services tab.  
4. Click Clean the Print Cartridges.  
5. Follow the prompts until you are satisfied with the quality of the output, and then  
click Done.  
If copy or print quality still seems poor after you clean the print cartridges, try  
cleaning the print cartridge contacts before replacing the affected print cartridge.  
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Chapter 8  
To clean the print cartridges from the HP Photosmart Mac Software  
1. Load letter, A4, or legal unused plain white paper into the input tray.  
2. In the HP Photosmart Studio task bar, click Devices.  
The HP Device Manager window appears.  
3. Make sure the HP All-in-One is selected in the Devices pop-up menu.  
4. From the Information and Settings pop-up menu, choose Maintain Printer.  
The Select Printer window appears.  
5. If the Select Printer dialog box appears, choose the HP All-in-One, and then  
click Launch Utility.  
The HP Printer Utility window appears.  
6. Click Clean in the Configuration Settings Panel.  
7. Click Clean.  
8. Follow the prompts until you are satisfied with the quality of the output, and then  
close the HP Printer Utility.  
If copy or print quality still seems poor after you clean the print cartridges, try  
cleaning the print cartridge contacts before replacing the affected print cartridge.  
Clean the print cartridge contacts  
Clean the print cartridge contacts if you get repeated messages on your computer  
screen prompting you to check a print cartridge after you already have cleaned or  
aligned the print cartridges, or if the Check Print Cartridge light is blinking.  
Before cleaning the print cartridge contacts, remove the print cartridge and verify that  
nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you  
continue to get messages to check the print cartridges, clean the print cartridge  
contacts.  
Make sure you have the following materials available:  
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come  
apart or leave fibers.  
Tip Coffee filters are lint-free and work well for cleaning print cartridges.  
Distilled, filtered, or bottled water (tap water might contain contaminants that can  
damage the print cartridges).  
Caution Do not use platen cleaners or alcohol to clean the print  
cartridge contacts. These can damage the print cartridge or the HP All-in-  
One.  
To clean the print cartridge contacts  
1. Turn on the HP All-in-One and open the print cartridge door.  
The print carriage moves to the center of the HP All-in-One.  
2. Wait until the print carriage is idle and silent, and then unplug the power cord  
from the back of the HP All-in-One.  
3. Lightly press down on the print cartridge to release it, and then pull it toward you  
out of the slot.  
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HP Deskjet F300 All-in-One series  
   
Note Do not remove both print cartridges at the same time. Remove and  
clean each print cartridge one at a time. Do not leave a print cartridge  
outside the HP All-in-One for more than 30 minutes.  
4. Inspect the print cartridge contacts for ink and debris buildup.  
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze  
any excess water from it.  
6. Hold the print cartridge by its sides.  
7. Clean only the copper-colored contacts. Allow the print cartridges to dry for  
approximately ten minutes.  
1
2
Copper-colored contacts  
Ink nozzles (do not clean)  
8. Slide the print cartridge back into the slot. Push the print cartridge forward until it  
clicks into place.  
9. Repeat if necessary for the other print cartridge.  
10. Gently close the print cartridge door and plug the power cord into the back of the  
HP All-in-One.  
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User Guide  
Chapter 8  
34  
HP Deskjet F300 All-in-One series  
Order supplies  
9
You can order HP products, such as recommended types of paper and print  
cartridges, online from the HP website.  
Order paper, or other media  
To order HP papers and other supplies, such as HP Premium Photo Papers or HP All-  
in-One Paper, go to www.hp.com/learn/suresupply. If prompted, choose your country/  
region, follow the prompts to select your product, and then click one of the shopping  
links on the page.  
Order print cartridges  
For a list of print cartridge numbers, see the back cover of this guide. You can also  
use the software that came with the HP All-in-One to find out the reorder number for  
all the print cartridges. You can order print cartridges online from the HP website.  
Additionally, you can contact a local HP reseller to find out the correct print cartridge  
reorder numbers for your device and purchase print cartridges.  
To order HP papers and other supplies, go to www.hp.com/learn/suresupply. If  
prompted, choose your country/region, follow the prompts to select your product, and  
then click one of the shopping links on the page.  
Note Ordering print cartridges online is not supported in all countries/regions.  
If it is not supported in your country/region, contact a local HP reseller for  
information about purchasing print cartridges.  
To order print cartridges through the HP Photosmart Software  
1. In the HP Solution Center, click Settings, point to Print Settings, and then click  
Printer Toolbox.  
Note You can also open the Printer Toolbox from the Print Properties  
dialog box. In the Print Properties dialog box, click the Services tab, and  
then click Service this device.  
2. Click the Estimated Ink Levels tab.  
3. Click Print Cartridge Ordering Information.  
The print cartridge reorder numbers appear.  
4. Click Order Online.  
HP sends detailed printer information, including model number, serial number,  
and ink supply levels, to an authorized online reseller. The supplies you need are  
preselected; you can change quantities, add or remove items, and then check out.  
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Chapter 9  
To find out the reorder number through the HP Photosmart Mac Software  
1. In the HP Photosmart Studio task bar, click Devices.  
The HP Device Manager window appears.  
2. Make sure the HP All-in-One is selected in the Devices pop-up menu.  
3. From the Information and Settings pop-up menu, choose Maintain Printer.  
The Select Printer window appears.  
4. If the Select Printerdialog box appears, choose the HP All-in-One, and click  
Launch Utility.  
The HP Printer Utility window appears.  
5. In the Configuration Settings list, click Supply Info.  
The print cartridge reorder numbers appear.  
6. If you want to order print cartridges, click Supplies Status in the Configuration  
Settings area, and then click Order HP Supplies.  
Order other supplies  
To order other supplies, such as HP All-in-One software, a copy of the User Guide, a  
Setup Guide, or other customer-replaceable parts, call the phone number for your  
country/region.  
Country/region  
Asia Pacific (except for Japan)  
Australia  
Number for ordering  
65 272 5300  
1300 721 147  
Europe  
+49 180 5 290220 (Germany)  
+44 870 606 9081 (U.K.)  
New Zealand  
South Africa  
0800 441 147  
+27 (0)11 8061030  
U.S. and Canada  
1-800-HP-INVENT (1-800-474-6836)  
To order supplies in other countries/regions not listed in the table, go to www.hp.com/  
support. If prompted, choose your country/region, and then click Contact HP for  
information on calling for technical support.  
36  
HP Deskjet F300 All-in-One series  
   
10 Troubleshooting information  
This chapter contains troubleshooting information for the HP All-in-One. Specific  
information is provided for installation and configuration issues, and some operational  
topics. For more troubleshooting information, see the onscreen Help that came with  
your software.  
Many issues are caused when the HP All-in-One is connected to the computer using a  
USB cable before the HP All-in-One software is installed on the computer. If you  
connected the HP All-in-One to your computer before the software installation screen  
prompts you to do so, you must follow these steps:  
Troubleshooting common setup issues  
1. Disconnect the USB cable from the computer.  
2. Uninstall the software (if you have already installed it).  
3. Restart your computer.  
4. Turn off the HP All-in-One, wait one minute, then restart it.  
5. Reinstall the HP All-in-One software.  
Caution Do not connect the USB cable to the computer until prompted by the  
software installation screen.  
For information about uninstalling and reinstalling the software, see Uninstall and  
See the list below for information on other topics covered in this chapter.  
Additional troubleshooting topics in this User Guide  
Setup troubleshooting: Contains troubleshooting information on hardware setup  
and software installation.  
Operational troubleshooting: Contains information on issues that might occur  
during normal tasks when using the HP All-in-One features.  
Additional sources of information are also available for helping you troubleshoot  
issues you might have with the HP All-in-One or HP Photosmart Software. See Find  
If you are unable to solve the problem using the onscreen Help or HP websites, call  
HP Support using the number for your country/region. For more information, see HP  
View the Readme file  
You might want to refer to the Readme file for information on system requirements  
and possible installation problems.  
From a Windows computer, you can access the Readme file by clicking Start,  
pointing to Programs or All Programs, pointing to HP, pointing to Deskjet All-In-  
One F300 series, and then clicking Readme.  
From a Mac, you can access the Readme file by double-clicking the icon located  
in the top-level folder of the HP All-in-One software CD-ROM.  
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User Guide  
     
Chapter 10  
Setup troubleshooting  
This section includes installation and configuration troubleshooting tips for some of the  
most common issues associated with hardware and software setup.  
Hardware setup troubleshooting  
Use this section to solve any problems you might encounter while setting up the  
HP All-in-One hardware.  
The HP All-in-One will not turn on  
Cause The HP All-in-One is not properly connected to a power supply.  
Solution  
Make sure the power cord is firmly connected to both the HP All-in-One and  
the power adaptor. Plug the power cord into a grounded power outlet, surge  
protector, or power strip.  
1
2
3
Power connection  
Power cord and adaptor  
Grounded power outlet  
If you are using a power strip, make sure the power strip is on. Or, try  
plugging the HP All-in-One directly into a grounded power outlet.  
Test the power outlet to make sure it is working. Plug in an appliance that  
you know works, and see if the appliance has power. If not, then there might  
be a problem with the power outlet.  
If you plugged the HP All-in-One into a switched outlet, make sure the switch  
is on. If it is switched to on but still does not work, then there might be a  
problem with the power outlet.  
Cause You pressed the On button too quickly.  
Solution The HP All-in-One might not respond if you press the On button too  
quickly. Press the On button once. It might take a few minutes for the HP All-in-  
One to turn on. If you press the On button again during this time, you might turn  
the device off.  
Warning If the HP All-in-One still does not turn on, it might have a  
mechanical failure. Unplug the HP All-in-One from the power outlet and  
contact HP. Go to:  
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HP Deskjet F300 All-in-One series  
         
If prompted, choose your country/region, and then click Contact HP for  
information on calling for technical support.  
I connected the USB cable, but I am having problems using the HP All-in-One  
with my computer  
Solution You must first install the software that came with the HP All-in-One  
before connecting the USB cable. During installation, do not plug in the USB  
cable until prompted by the onscreen instructions. Connecting the USB cable  
before prompted can cause errors.  
Once you have installed the software, connecting your computer to the HP All-in-  
One with a USB cable is straightforward. Simply plug one end of the USB cable  
into the back of your computer and the other into the back of the HP All-in-One.  
You can connect to any USB port on the back of your computer.  
For more information on installing the software and connecting the USB cable,  
see the Setup Guide that came with the HP All-in-One.  
The HP All-in-One does not print  
Solution  
Look at the On light located on the front of the HP All-in-One. If it is not lit,  
the HP All-in-One is turned off. Make sure the power cord is firmly connected  
to the HP All-in-One and plugged into a power outlet. Press the On button to  
turn on the HP All-in-One.  
Make sure the print cartridges are installed.  
Make sure you have paper loaded in the input tray.  
Check that the HP All-in-One does not have a paper jam.  
Check that the print carriage is not jammed.  
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Chapter 10  
Open the print cartridge door to access the print carriage area. Remove any  
objects that are blocking the print carriage, including any packing materials.  
Turn the HP All-in-One off and then turn it on again.  
Check that the HP All-in-One print queue is not paused (Windows) or  
stopped (Mac). If it is, choose the appropriate setting to resume printing. For  
more information about accessing the print queue, see the documentation  
that came with the operating system installed on your computer.  
Check the USB cable. If you are using an older cable, it might not be working  
properly. Try connecting it to another product to see if the USB cable works.  
If you experience problems, the USB cable might need to be replaced. Also  
verify that the cable does not exceed 3 meters (9.8 feet) in length.  
Make sure your computer is USB ready. Some operating systems, such as  
Windows 95 and Windows NT, do not support USB connections. Check the  
documentation that came with your operating system for more information.  
Check the connection from the HP All-in-One to your computer. Verify that  
the USB cable is securely plugged into the USB port on the back of the  
HP All-in-One. Make sure the other end of the USB cable is plugged into a  
USB port on your computer. After the cable is connected properly, turn the  
HP All-in-One off and then on again.  
If you are connecting the HP All-in-One through a USB hub, make sure the  
hub is turned on. If the hub is on, try connecting directly to your computer.  
Check other printers or scanners. You might need to disconnect older  
products from your computer.  
Try connecting the USB cable to another USB port on your computer. After  
you check the connections, try restarting your computer. Turn the HP All-in-  
One off and then on again.  
After you check the connections, try restarting your computer. Turn the  
HP All-in-One off and then on again.  
If necessary, remove and then install the software you installed with the  
HP All-in-One again. For more information, see Uninstall and reinstall the  
For more information on setting up the HP All-in-One and connecting it to your  
computer, see the Setup Guide that came with the HP All-in-One.  
40  
HP Deskjet F300 All-in-One series  
If the HP All-in-One and computer are not communicating with each other, try the  
following:  
Software installation troubleshooting  
If you encounter a problem during software installation, see the topics below for a  
possible solution. If you encounter a hardware problem during setup, see Hardware  
During a normal installation of the HP All-in-One software, the following events occur:  
1. The HP All-in-One software CD-ROM runs automatically.  
2. The software installs.  
3. Files are copied to your computer.  
4. You are requested to connect the HP All-in-One to your computer.  
5. A green OK and check mark appear on an installation wizard screen.  
6. You are requested to restart your computer.  
7. The registration process runs.  
If any of these things did not occur, there might be a problem with the installation.  
To check the installation on a Windows computer, verify the following:  
Start the HP Solution Center and check to make sure the following buttons  
appear: Scan Picture and Scan Document. If the icons do not appear  
immediately, you might need to wait a few minutes for the HP All-in-One to  
connect to your computer. Otherwise, see Some of the buttons are missing in the  
Open the Printers dialog box and check to see that the HP All-in-One is listed.  
Look in the system tray at the far right of the Windows taskbar for an HP All-in-  
One icon. This indicates that the HP All-in-One is ready.  
When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens  
Solution If the installation does not run automatically, you can start it manually.  
To start the installation from a Windows computer  
1. From the Windows Start menu, click Run.  
2. In the Run dialog box, enter d:\setup.exe, and then click OK.  
If your CD-ROM drive is not assigned to drive letter D, enter the appropriate  
drive letter.  
To start the installation from a Mac  
1. Double-click the CD icon on your desktop to view the contents of the CD.  
2. Double-click the installation icon.  
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Chapter 10  
The minimum system checks screen appears (Windows)  
Solution Your system does not meet the minimum requirements to install the  
software. Click Details to see what the specific problem is, and then correct the  
problem before attempting to install the software.  
You can also try installing HP Photosmart Essential instead. HP Photosmart  
Essential provides less functionality than the HP Photosmart Premier software,  
but it requires less space and memory on your computer.  
For more information about installing the HP Photosmart Essential software, see  
the Setup Guide that came with the HP All-in-One.  
A red X appears on the USB connect prompt  
Solution Normally, a green check appears indicating that the plug and play is  
successful. A red X indicates that the plug and play failed.  
1. Verify that the control panel overlay is firmly attached, unplug the HP All-in-  
One power cord, and then plug it in again.  
2. Verify that the USB cable and power cord are plugged in.  
3. Click Retry to retry the plug and play setup. If this does not work, continue to  
the next step.  
4. Verify that the USB cable is set up properly as follows:  
Unplug the USB cable and plug it in again.  
Do not attach the USB cable to a keyboard or non-powered hub.  
Verify that the USB cable is 3 meters (9.8 feet) or less in length.  
If you have several USB devices attached to your computer, you might  
want to unplug the other devices during the installation.  
5. Continue with the installation and restart the computer when prompted.  
6. If you are using a Windows computer, open the HP Solution Center and  
check for the essential icons (Scan Picture and Scan Document). If the  
essential icons do not appear, remove the software and then reinstall it. For  
more information, see Uninstall and reinstall the software.  
42  
HP Deskjet F300 All-in-One series  
I received a message that an unknown error has occurred  
Solution Try to continue with the installation. If that does not work, stop and  
then restart the installation, and follow the directions on the screen. If an error  
occurs, you might need to uninstall and then reinstall the software. Do not simply  
delete the HP All-in-One application files from your computer. Make sure to  
remove them properly using the uninstall utility provided when you installed the  
software that came with the HP All-in-One.  
For more information, see Uninstall and reinstall the software.  
Some of the buttons are missing in the HP Solution Center (Windows)  
If the essential icons (Scan Picture and Scan Document) do not appear, your  
installation might not be complete.  
Solution If your installation is incomplete, you might need to uninstall and then  
reinstall the software. Do not simply delete the HP All-in-One application files  
from your hard drive. Make sure to remove them properly using the uninstall utility  
provided in the HP All-in-One program group. For more information, see Uninstall  
The registration screen does not appear (Windows)  
Solution You can access the registration (Sign up now) screen from the  
Windows taskbar by clicking Start, pointing to Programs or All Programs, HP,  
Deskjet All-In-One F300 series, and then clicking Product Registration.  
The HP Digital Imaging Monitor does not appear in the system tray (Windows)  
Solution If the HP Digital Imaging Monitor does not appear in the system tray  
(normally located at the lower-right corner of the desktop), start the HP Solution  
Center to check whether or not the essential icons are there.  
For more information about missing essential buttons in the HP Solution Center,  
Uninstall and reinstall the software  
If your installation is incomplete, or if you connected the USB cable to the computer  
before prompted by the software installation screen, you might need to uninstall and  
then reinstall the software. Do not simply delete the HP All-in-One application files  
from your computer. Make sure to remove them properly using the uninstall utility  
provided when you installed the software that came with the HP All-in-One.  
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the  
software on a Windows computer, and one method to uninstall on a Mac.  
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Chapter 10  
To uninstall from a Windows computer, method 1  
1. Disconnect the HP All-in-One from your computer. Do not connect the HP All-in-  
One to your computer until after you have reinstalled the software.  
2. Press the On button to turn off the HP All-in-One.  
3. On the Windows taskbar, click Start, Programs or All Programs, HP, Deskjet  
All-In-One F300 series, Uninstall.  
4. Follow the onscreen instructions.  
5. If you are asked whether you would like to remove shared files, click No.  
Other programs that use these files might not work properly if the files are deleted.  
6. Restart your computer.  
Note It is important that you disconnect the HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
7. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s  
CD-ROM drive, and follow the onscreen instructions and the instructions provided  
in the Setup Guide that came with the HP All-in-One.  
8. After the software is installed, connect the HP All-in-One to your computer.  
9. Press the On button to turn the HP All-in-One on.  
After connecting and turning on the HP All-in-One, you might have to wait several  
minutes for all of the Plug and Play events to complete.  
10. Follow the onscreen instructions.  
When the software installation is complete, the HP Digital Imaging Monitor icon  
appears in the Windows system tray.  
To verify that the software is properly installed, double-click the HP Solution Center  
icon on the desktop. If the HP Solution Center shows the essential icons (Scan  
Picture and Scan Document), the software has been properly installed.  
To uninstall from a Windows computer, method 2  
Note Use this method if Uninstall is not available in the Windows Start menu.  
1. On the Windows taskbar, click Start, Settings, Control Panel.  
2. Double-click Add/Remove Programs.  
3. Select HP PSC & Officejet 6.0, and then click Change/Remove.  
Follow the onscreen instructions.  
4. Disconnect the HP All-in-One from your computer.  
5. Restart your computer.  
Note It is important that you disconnect the HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
6. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then  
start the Setup program.  
7. Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with the HP All-in-One.  
44  
HP Deskjet F300 All-in-One series  
To uninstall from a Windows computer, method 3  
Note Use this method if Uninstall is not available in the Windows Start menu.  
1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then  
start the Setup program.  
2. Select Uninstall and follow the onscreen directions.  
3. Disconnect the HP All-in-One from your computer.  
4. Restart your computer.  
Note It is important that you disconnect the HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
5. Start the Setup program for the HP All-in-One again.  
6. Select Reinstall.  
7. Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with the HP All-in-One.  
To uninstall from a Mac  
1. Disconnect the HP All-in-One from your Mac.  
2. Double-click the Applications:Hewlett-Packard folder.  
3. Double-click HP Uninstaller.  
Follow the onscreen instructions.  
4. After the software is uninstalled, disconnect the HP All-in-One, and then restart  
your computer.  
Note It is important that you disconnect the HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s  
CD-ROM drive.  
6. On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.  
7. Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with the HP All-in-One.  
Operational troubleshooting  
This section contains information on paper and print cartridge troubleshooting.  
If you have Internet access, you can get help from the HP website at www.hp.com/  
support. The website also provides answers to frequently asked questions.  
Paper troubleshooting  
To help avoid paper jams, only use paper types that are recommended for the HP All-  
in-One. For a list of recommended papers go to www.hp.com/support.  
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input  
tray.  
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Chapter 10  
If paper does become jammed in your device, follow these instructions to clear the  
paper jam.  
Clear paper jams  
If the HP All-in-One has a paper jam, first check the rear door.  
If the jammed paper is not in the rear rollers, check the front door.  
To clear a paper jam from the rear door  
1. Press in the tab on the left side of the rear door to release the door. Remove the  
door by pulling it away from the HP All-in-One.  
2. Gently pull the paper out of the rollers.  
Caution If the paper tears when you are removing it from the rollers,  
check the rollers and wheels for torn pieces of paper that might be  
remaining inside the device. If you do not remove all the pieces of paper  
from the HP All-in-One, more paper jams are likely to occur.  
3. Replace the rear door. Gently push the door forward until it snaps into place.  
4. Press Start Copy Black to continue the current job.  
To clear a paper jam from the front door  
1. If necessary, pull the input tray down to open it. Then, lower the print cartridge  
door.  
2. Gently pull the paper out of the rollers.  
Caution If the paper tears when you are removing it from the rollers,  
check the rollers and wheels for torn pieces of paper that might be  
remaining inside the device. If you do not remove all the pieces of paper  
from the HP All-in-One, more paper jams are likely to occur.  
46  
HP Deskjet F300 All-in-One series  
 
3. Close the print cartridge door.  
4. Press Start Copy Black to continue the current job.  
Print cartridge troubleshooting  
If you are experiencing problems with printing, you might have a problem with one of  
the print cartridges.  
To troubleshoot print cartridges  
1. Remove the black print cartridge from the slot on the right. Do not touch the ink  
nozzles or the copper-colored contacts. Check for possible damage to the copper-  
colored contacts or ink nozzles.  
Make sure the plastic tape has been removed. If it is still covering the ink nozzles,  
gently remove the plastic tape by using the pink pull tab.  
2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print  
cartridge forward until it clicks into the socket.  
3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.  
4. If the problem persists, print a self-test report to determine if there is a problem  
with the print cartridges.  
This report provides useful information about your print cartridges, including  
status information.  
5. If the self-test report shows a problem, clean the print cartridges.  
6. If the problem persists, clean the copper-colored contacts of the print cartridges.  
7. If you are still experiencing problems with printing, determine which print cartridge  
is experiencing the problem and replace it.  
For more information, see:  
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User Guide  
 
Chapter 10  
48  
HP Deskjet F300 All-in-One series  
11 HP warranty and support  
This chapter provides warranty information as well as how to get support from the Internet,  
access your serial number and service ID, contact HP customer support, and prepare the HP All-  
in-One for shipment.  
If you are unable to find the answer you need in the printed or onscreen documentation supplied  
with your product, you can contact one of the HP support services listed in the following section.  
Some support services are available only in the U.S. and Canada, while others are available in  
many countries/regions worldwide. If a support service number is not listed for your country/  
region, contact your nearest authorized HP dealer for help.  
Warranty  
To obtain HP repair service, you must first contact an HP service office or an HP Customer  
Support Center for basic troubleshooting. See Before you call HP customer support for steps to  
take before calling Customer Support.  
Warranty upgrades  
Depending on your country/region, HP might offer (for an additional fee) a warranty upgrade  
option that extends or enhances your standard product warranty. Available options might include  
priority phone support, return service, or next business day exchange. Typically, service  
coverage begins on product purchase date and must be purchased within a limited time of  
product purchase.  
For more information, see:  
In the U.S., dial 1-866-234-1377 to speak to an HP advisor.  
Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in  
the world for a list of international Customer Support numbers.  
Go to the HP website at www.hp.com/support. If prompted, choose your country/region, and  
then find warranty information.  
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User Guide  
     
Chapter 11  
Warranty information  
HP product  
Software  
Duration of limited warranty  
90 days  
Print cartridges  
Until the HP ink is depleted or the “end of warranty” date printed  
on the cartridge has been reached, whichever occurs first. This  
warranty does not cover HP ink products that have been refilled,  
remanufactured, refurbished, misused, or tampered with.  
Accessories  
1 year  
Printer peripheral hardware (see the following for details) 1 year  
A. Extent of limited warranty  
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from  
defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase  
by the customer.  
2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does  
not warrant that the operation of any product will be uninterrupted or error free.  
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover  
any other problems, including those that arise as a result of:  
a. Improper maintenance or modification;  
b. Software, media, parts, or supplies not provided or supported by HP;  
c. Operation outside the product's specifications;  
d. Unauthorized modification or misuse.  
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty  
to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to  
the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the  
printer for the particular failure or damage.  
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's  
warranty, HP shall either repair or replace the product, at HP's option.  
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,  
within a reasonable time after being notified of the defect, refund the purchase price for the product.  
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.  
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the  
product being replaced.  
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.  
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts  
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in  
countries where the product is distributed by HP or by an authorized importer.  
B. Limitations of warranty  
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY  
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR  
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR  
PURPOSE.  
C. Limitations of liability  
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and  
exclusive remedies.  
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN  
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR  
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON  
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES.  
D. Local law  
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary  
from state to state in the United States, from province to province in Canada, and from country to country elsewhere  
in the world.  
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed  
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty  
Statement may not apply to the customer. For example, some states in the United States, as well as some  
governments outside the United States (including provinces in Canada), may:  
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer  
(e.g., the United Kingdom);  
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or  
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer  
cannot disclaim, or allow limitations on the duration of implied warranties.  
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT  
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS  
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.  
HP Limited Warranty  
Dear Customer,  
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your  
country.  
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not  
in any way affected by this HP Limited Warranty.  
Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2  
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN  
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HP Deskjet F300 All-in-One series  
Get support and other information from the Internet  
To find support and warranty information, go to the HP website at www.hp.com/support. If  
prompted, choose your country/region, and then click Contact HP for information on calling for  
technical support.  
This website also offers technical support, drivers, supplies, ordering information and other  
options such as:  
Access online support pages.  
Send HP an e-mail message for answers to your questions.  
Connect with an HP technician by using online chat.  
Check for software updates.  
Support options and availability vary by product, country/region, and language.  
Before you call HP customer support  
Software programs from other companies might be included with the HP All-in-One. If you  
experience problems with any of those programs, you will receive the best technical assistance  
by calling the experts at that company.  
If you need to contact HP Customer Support, do the following before you call:  
1. Make sure that:  
a. The HP All-in-One is plugged in and turned on.  
b. The specified print cartridges are installed correctly.  
c. The recommended paper is properly loaded in the input tray.  
2. Reset the HP All-in-One:  
a. Turn off the HP All-in-One by pressing the On button.  
b. Unplug the power cord from the back of the HP All-in-One.  
c. Plug the power cord back into the HP All-in-One.  
d. Turn on the HP All-in-One by pressing the On button.  
3. To find support and warranty information, go to the HP website at www.hp.com/support. If  
prompted, choose your country/region, and then click Contact HP for information on calling  
for technical support.  
Check the HP website for updated information or troubleshooting tips for the HP All-in-One .  
4. If you are still experiencing problems and need to speak with an HP Customer Support  
Representative, do the following:  
a. Have the specific name of the HP All-in-One, as it appears on the control panel,  
available.  
b. Print a self-test report.  
c. Make a color copy to have available as a sample printout.  
d. Be prepared to describe your problem in detail.  
e. Have your serial number and service ID ready.  
5. Call HP Customer Support. Be near the HP All-in-One when you call.  
For more information, see:  
Access your serial number and service ID  
You can access the serial number and service ID for the HP All-in-One by printing a self-test  
report.  
Note If the HP All-in-One is not turning on, you can view the serial number by looking  
at the sticker on the rear side. The serial number is the 10-character code in the upper  
left corner of the sticker.  
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To print a self-test report  
1. Press and hold Cancel on the control panel.  
2. While holding Cancel, press Start Copy Color.  
The self-test report prints, containing the serial number and service ID.  
Call in North America during warranty  
Call 1-800-474-6836 (1-800-HP invent). U.S. phone support is available in both English and  
Spanish languages 24 hours a day, 7 days a week (days and hours of support may change  
without notice). This service is free during the warranty period. A fee may apply outside the  
warranty period.  
Call elsewhere in the world  
The numbers listed below are current as of the publication date of this guide. For a list of current  
international HP Support Service numbers, go to www.hp.com/support and choose your own  
country/region or language.  
Support service is free during the warranty period; however, your standard long-distance phone  
charges will apply. In some cases, additional fees might also apply.  
For phone support in Europe, please check for the details and conditions of phone support in  
your country/region by going to www.hp.com/support.  
Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.  
As part of our constant efforts to improve our phone support service, we advise you to check our  
website on a regular basis for new information regarding service features and delivery.  
52  
HP Deskjet F300 All-in-One series  
       
Japan  
021 672 280  
Argentina (Buenos Aires)  
Argentina  
54-11-4708-1600  
0800 222 47  
0-800-555-5000  
korea  
www.hp.com/support/  
australia  
Australia  
Luxembourg  
Malaysia  
www.hp.com/support  
(262) 262 210 404  
Österreich  
17212049  
België  
www.hp.com/support  
Mauritius  
México (Ciudad de México) 55-5258-9922  
México  
01-800-472-68368  
Belgique  
55-11-4004-7751  
0-800-709-7751  
Brasil (Sao Paulo)  
Brasil  
081 005 010  
Nederland  
New Zealand  
Nigeria  
www.hp.com/support  
1 3204 999  
Canada (Mississauga Area) (905) 206-4663  
Canada  
1-800-474-6836  
Norge  
www.hp.com/support  
Central America &  
The Caribbean  
www.hp.com/support  
24791773  
Panamá  
Paraguay  
Perú  
800-360-999  
Chile  
1-800-711-2884  
009 800 54 1 0006  
0-800-10111  
www.hp.com/support/  
china  
22 5666 000  
Colombia (Bogotá)  
Colombia  
571-606-9191  
Philippines  
Polska  
01-8000-51-4746-8368  
0-800-011-1046  
810 222 222  
Costa Rica  
Portugal  
www.hp.com/support  
1-877-232-0589  
1-800-711-2884  
0820 890 323  
Česká republika  
Puerto Rico  
República Dominicana  
Danmark  
www.hp.com/support  
Reunion  
1-999-119  
800-711-2884  
Ecuador (Andinatel)  
Ecuador (Pacifitel)  
România  
0801 033 390  
1-800-225-528  
800-711-2884  
095 777 3284  
812 332 4240  
ꢀꢁꢂꢂꢃꢄ (ꢅꢁꢂꢆꢇꢈ)  
ꢀꢁꢂꢂꢃꢄ (ꢉꢈꢊꢆꢋ-ꢌꢍꢋꢍꢎꢏꢐꢎꢑ)  
800 897 1415  
Singapore  
Slovensko  
(02) 6910602  
El Salvador  
España  
singapore  
800-6160  
www.hp.com/support  
www.hp.com/support  
www.hp.com/support  
+ 30 210 6073603  
801 11 75400  
800 9 2654  
0850 111 256  
France  
South Africa (international)  
South Africa (RSA)  
+ 27 11 2589301  
086 0001030  
Deutschland  
+ 351 213 17 63 80  
www.hp.com/support  
www.hp.com/support  
Rest of West Africa  
Suomi  
Sverige  
Guatemala  
1-800-711-2884  
Switzerland  
www.hp.com/support  
www.hp.com/support/  
hongkong  
taiwan  
Magyarország  
India  
06 40 200 629  
www.hp.com/support/  
india  
071 891 391  
Trinidad & Tobago  
Türkiye  
Indonesia  
www.hp.com/support  
1-800-711-2884  
+971 4 224 9189  
+971 4 224 9189  
+971 4 224 9189  
+971 4 224 9189  
+971 4 224 9189  
Ireland  
+90 212 444 71 71  
(044) 230-51-06  
῰ꢆꢎꢈꢊꢈ  
600 54 47 47  
United Kingdom  
United States  
Uruguay  
www.hp.com/support  
1-800-474-6836  
0004-054-177  
www.hp.com/support  
1-700-503-048  
Italia  
Venezuela (Caracas)  
Venezuela  
58-212-278-8666  
0-800-474-68368  
www.hp.com/support  
1-800-711-2884  
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Jamaica  
Viêt Nam  
Chapter 11  
Prepare the HP All-in-One for shipment  
If after contacting HP Customer Support or returning to the point of purchase you are requested  
to send the HP All-in-One in for service, make sure you remove and keep the following items  
before returning your device:  
The print cartridges  
The power cord, USB cable, and any other cable connected to the HP All-in-One  
Any paper loaded in the input tray  
Any originals loaded in the HP All-in-One  
To remove print cartridges before shipment  
1. Turn on the HP All-in-One and wait until the print carriage is idle and silent. If the HP All-in-  
One will not turn on, skip this step and go to step 2.  
2. Open the print cartridge door.  
3. Remove the print cartridges from their slots.  
Note If the HP All-in-One does not turn on, you can unplug the power cord and  
then manually slide the print carriage to the center to remove the print cartridges.  
4. Place the print cartridges in an airtight plastic container so they will not dry out, and put  
them aside. Do not send them with the HP All-in-One unless the HP customer support call  
agent instructs you to.  
5. Close the print cartridge door and wait a few minutes for the print carriage to move back to  
its home position (on the left side).  
Note Make sure the scanner is idle and has returned to its parked position before  
turning off the HP All-in-One.  
6. Press the On button to turn off the HP All-in-One.  
Pack the HP All-in-One  
Complete the following steps once you have removed the print cartridges, turned off the HP All-  
in-One, and unplugged it.  
To pack the HP All-in-One  
1. If available, pack the HP All-in-One for shipment by using the original packing materials or  
the packaging materials that came with your exchange device.  
54  
HP Deskjet F300 All-in-One series  
     
If you do not have the original packaging materials, please use other adequate packaging  
materials. Shipping damage caused by improper packaging and/or improper transportation  
is not covered under the warranty.  
2. Place the return shipping label on the outside of the box.  
3. Include the following items in the box:  
A complete description of symptoms for service personnel (samples of print quality  
problems are helpful).  
A copy of the sales slip or other proof of purchase to establish the warranty coverage  
period.  
Your name, address, and a phone number where you can be reached during the day.  
55  
User Guide  
Chapter 11  
56  
HP Deskjet F300 All-in-One series  
12 Technical information  
The technical specifications and international regulatory information for the HP All-in-One are  
provided in this section.  
System requirements  
Software system requirements are located in the Readme file.  
Paper specifications  
This section contains information about paper tray capacities, paper sizes, and print margin  
specifications.  
Paper tray capacities  
Paper tray1  
Output tray2  
Type  
Paper weight  
Plain paper  
20 to 24 lb. (75 to 90  
gsm)  
100 (20 lb. paper)  
50 (20 lb. paper)  
Legal paper  
Cards  
20 to 24 lb. (75 to 90  
gsm)  
100 (20 lb. paper  
50 (20 lb. paper)  
110 lb. index max (200  
gsm)  
20  
10  
10  
10  
Envelopes  
20 to 24 lb. (75 to 90  
gsm)  
Transparency film  
Labels  
N/A  
N/A  
20  
20  
20  
15 or fewer  
10  
15  
4 x 6 inch (10 x 15 cm)  
Photo paper  
145 lb.  
(236 gsm)  
8.5 x 11 inch (216 x 279  
mm) Photo paper  
N/A  
20  
10  
1
2
Maximum capacity.  
Output tray capacity is affected by the type of paper and the amount of ink you are using.  
HP recommends emptying the output tray frequently.  
Paper sizes  
Type  
Size  
Paper  
Letter: 8.5 x 11 inches  
A4: 210 x 297 mm  
A5: 148 x 210 mm  
Executive: 7.25 x 10.5 inches  
Legal: 8.5 x 14 inches  
57  
User Guide  
                 
Chapter 12  
(continued)  
Type  
Size  
JIS (B5): 182 x 257 mm  
Envelopes  
U.S. #10: 4.1 x 9.5 inches  
A2: 111 x 146 mm  
DL: 110 x 220 mm  
C6: 114 x 162 mm  
Transparency film  
Photo paper  
Letter: 8.5 x 11 inches  
A4: 210 x 297 mm  
4 x 6 inches  
4 x 6 inches, with tear-off tab  
5 x 7 inches  
Executive: 7.25 x 10.5 inches  
8 x 10 inches  
10 x 15 cm  
10 x 15 cm, with tear-off tab  
13 x 18 cm  
A6: 105 x 148.5 mm  
Hagaki: 100 x 148 mm  
Cards  
76 x 127 mm  
Index card: 101 x 152 mm  
127 x 178 mm  
Labels  
Letter: 8.5 x 11 inches  
A4: 210 x 297 mm  
Custom  
76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches)  
58  
HP Deskjet F300 All-in-One series  
Print margin specifications  
Top (leading edge)  
Bottom (trailing edge)1  
Left and right margins  
Paper or transparency film  
U.S. (Letter, Legal,  
Executive)  
1.8 mm (0.07 inches)  
1.8 mm (0.07 inches)  
12.7 mm (0.5 inches)  
13.7 mm (0.54 inches)  
6.4 mm (0.25 inches)  
3.3 mm (0.13 inches)  
ISO (A4, A5) and JIS (B5)  
Envelopes  
1.8 mm (0.07 inches)  
1.8 mm (0.07 inches)  
13.5 mm (0.53 inches)  
3.3 mm (0.13 inches)  
3.3 mm (0.13 inches)  
Cards  
12.7 mm (0.5 inches)  
1
This margin is not compatible; however, the total writing area is compatible. The writing  
area is offset from center by 5.4 mm (0.21 inches), which causes asymmetric top and  
bottom margins.  
Print specifications  
600 x 600 dpi black  
4800 x 1200 optimized dpi color  
Method: drop-on-demand thermal inkjet  
Language: LIDIL (lightweight imaging device interface language)  
Duty cycle: 700 printed pages per month  
Mode  
Resolution (dpi)  
Max DPI  
Black  
Color  
Black  
Color  
Black  
Color  
Black  
Color  
Black  
Color  
4800 x 1200 optimized DPI  
4800 x 1200 optimized DPI1  
1200 x 1200  
Best  
1200 x 1200 up to 4800 dpi optimized2  
600 x 600  
Normal  
600 x 600  
Fast Normal  
Fast Draft  
300 x 300  
300 x 300  
300 x 300  
300 x 300  
1
2
Up to 4800 x 1200 optimized dpi color printing on premium photo papers, 1200 x 1200 input  
dpi.  
Up to 4800 x 1200 optimized dpi color printing on premium photo papers, 1200 x 1200 input  
dpi.  
59  
User Guide  
           
Chapter 12  
Copy specifications  
Digital image processing  
Up to 9 copies from original (varies by model)  
Fit to page  
Scan resolution (dpi)1  
600 x 2400  
Mode  
Print resolution (dpi)  
Best  
Black  
Color  
Black  
Color  
600 x 600  
1200 x 12002  
300 x 1200  
600 x 300  
600 x 2400  
Fast  
600 x 1200  
600 x 1200  
1
2
Maximum at 400% scaling.  
On photo paper or premium paper.  
Scan specifications  
Image editor included  
Integrated OCR software automatically converts scanned text to editable text  
Twain-compliant interface  
Resolution: up to 1200 x 2400 ppi optical; 19200 ppi enhanced (varies by model)  
Color: 48-bit color, 8-bit grayscale (256 levels of gray)  
Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)  
Physical specifications  
Height: 16.97 cm (7.0 inches)  
Width: 44 cm (16.8 inches)  
Depth: 25.9 cm (10.2 inches)  
Weight: 4.5 kg (10 pounds)  
Power specifications  
Power consumption: 80 W maximum  
Input voltage: AC 100 to 240 V ~ 1 A 50–60 Hz, grounded  
Output voltage: DC 32 V===560 mA, 15 V or 16 V===530mA  
Environmental specifications  
Recommended operating temperature range: 15º to 32º C (59º to 90º F)  
Allowable operating temperature range: 5º to 35º C (41º to 95º F)  
Humidity: 15% to 80% RH non-condensing  
Non-operating (Storage) temperature range: –20º to 50º C (–4º to 122º F)  
In the presence of high electromagnetic fields, it is possible the output from the HP All-in-  
One may be slightly distorted  
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize  
injected noise due to potential high electromagnetic fields  
Acoustic information  
If you have Internet access, you can get acoustic information from the HP website. Go to:  
60  
HP Deskjet F300 All-in-One series  
                         
Environmental product stewardship program  
This section provides information on protecting the environment; ozone production; energy  
consumption; paper use; plastics; material safety data sheets; and recycling programs.  
This section contains information about environmental standards.  
Protecting the environment  
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.  
This product has been designed with several attributes to minimize impacts on our environment.  
For more information, visit HP’s Commitment to the Environment website at:  
Ozone production  
This product generates no appreciable ozone gas (O3).  
Energy consumption  
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural  
resources, and saves money without affecting the high performance of this product. This product  
and external power supply qualify for ENERGY STAR, which is a voluntary program established  
to encourage the development of energy-efficient office products.  
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR  
partner, HP has determined that this product meets ENERGY STAR guidelines for energy  
efficiency.  
For more information on ENERGY STAR guidelines, go to the following website:  
Paper use  
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.  
Plastics  
Plastic parts over 25 grams are marked according to international standards that enhance the  
ability to identify plastics for recycling purposes at the end of the product’s life.  
Material safety data sheets  
Material safety data sheets (MSDS) can be obtained from the HP website at:  
Customers without Internet access should contact their local HP Customer Care Center.  
Hardware recycling program  
HP offers an increasing number of product return and recycling programs in many countries/  
regions, as well as partnering with some of the largest electronic recycling centers throughout the  
world. HP also conserves resources by refurbishing and reselling some of its most popular  
products.  
For information regarding recycling of HP products, please visit: www.hp.com/recycle.  
61  
User Guide  
   
Chapter 12  
HP inkjet supplies recycling program  
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is  
available in many countries/regions, and lets you recycle used print cartridges and ink cartridges  
free of charge. For more information, go to the following website:  
Disposal of Waste Equipment by Users in Private Households in the European Union  
This symbol on the product or on its packaging indicates that this product must not be disposed  
of with your other household waste. Instead, it is your responsibility to dispose of your waste  
equipment by handing it over to a designated collection point for the recycling of waste electrical  
and electronic equipment. The separate collection and recycling of your waste equipment at the  
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner  
that protects human health and the environment. For more information about where you can drop  
off your waste equipment for recycling, please contact your local city office, your household  
waste disposal service, or the shop where you purchased the product.  
Regulatory notices  
The HP All-in-One meets product requirements from regulatory agencies in your country/region.  
Regulatory model identification number  
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The  
Regulatory Model Number for your product is SDGOB-0601. This regulatory number should not  
be confused with the marketing name (HP Deskjet F300 All-in-One series).  
FCC statement  
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that  
the following notice be brought to the attention of users of this product.  
Declaration of Conformity: This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that might cause undesired  
operation. Class B limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy, and, if not installed and used in accordance with the instructions, might cause  
harmful interference to radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
62  
HP Deskjet F300 All-in-One series  
         
For more information, contact the Product Regulations Manager, Hewlett-Packard Company,  
San Diego, (858) 655-4100.  
The user may find the following booklet prepared by the Federal Communications Commission  
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available  
from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.  
Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this  
equipment not expressly approved by the Hewlett-Packard Company might cause  
harmful interference and void the FCC authorization to operate this equipment.  
Note à l’attention des utilisateurs canadien/notice to users in Canada  
Le présent appareil numérique n‘émet pas de bruit radioélectrique dépassant les limites  
applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le  
brouillage radioélectrique édicté par le ministère des Communications du Canada.  
This digital apparatus does not exceed the Class B limits for radio noise emissions from the  
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of  
Communications.  
Notice to users in Australia  
This equipment complies with Australian EMC requirements.  
Notice to users in Korea  
Declaration of conformity (European Economic Area)  
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014.  
It identifies the product, manufacturer’s name and address, and applicable specifications  
recognized in the European community.  
63  
User Guide  
     
Chapter 12  
HP Deskjet F300 All-in-One series declaration of conformity  
64  
HP Deskjet F300 All-in-One series  
 
Index  
serial number 51  
service ID 51  
warranty 49  
ink cartridges. See print  
cartridges  
install software, troubleshoot  
Symbols/Numerics  
10 x 15 cm photo paper  
load 14  
website 51  
specifications 57  
4 x 6 inch photo paper, load 14  
D
J
declaration of conformity  
European Economic Area  
jams, paper 17  
A
A4 paper, load 13  
align print cartridges 30  
L
United States 64  
documents  
labels  
load 16  
specifications 57  
legal paper  
B
scan 23  
buttons, control panel  
E
load 13  
specifications 57  
letter paper  
C
envelopes  
cancel  
load 15  
copy 22  
print job 20  
scan 24  
specifications 57  
environment  
load 13  
specifications 57  
lid backing, clean 26  
load  
Environmental product  
stewardship program 61  
environmental  
cancel button  
cartridges. See print cartridges  
choose paper 11  
clean  
10 x 15 cm photo paper 14  
4 x 6 inch photo paper 14  
A4 paper 13  
envelopes 15  
full-size paper 13  
greeting cards 16  
iron-on transfers 16  
labels 16  
specifications 60  
inkjet supplies recycling 62  
European Union  
recycling information 62  
exterior 25  
glass 25  
lid backing 26  
print cartridge contacts 32  
print cartridges 31  
connection problems  
HP All-in-One does not  
turn on 38  
F
FCC  
legal paper 13  
letter paper 13  
original 11  
statement 62  
connection types supported  
G
glass  
transparencies 16  
printer sharing  
USB  
clean 25  
M
control panel  
buttons 4,  
copy  
greeting cards, load 16  
maintenance  
align print cartridges 30  
clean exterior 25  
clean glass 25  
H
help  
cancel 22  
make a copy 21  
number of copies 21  
paper types,  
other resources  
HP JetDirect  
HP Solution Center, missing  
icons 43  
clean lid backing 26  
clean print cartridges 31  
print cartridges 27  
replace print cartridges 28  
self-test report 26  
make a copy 21  
media. See paper  
recommended 21  
specifications 60  
customer support  
contact 51  
I
images  
North America 52  
outside U.S. 52  
scan 23  
65  
User Guide  
 
printer sharing  
Mac  
start copy  
black  
N
number of copies  
copy 21  
color  
status lights  
overview  
stop  
R
Readme file 37  
recycle  
O
on button  
order  
copy 22  
print job 20  
scan 24  
HP All-in-One 62  
print cartridges 62  
regulatory notices  
declaration of conformity  
(European Economic  
Area) 63  
paper 35  
print cartridges 35  
Setup Guide 36  
software 36  
system requirements 57  
T
User Guide 36  
declaration of conformity  
(U.S.) 64  
technical information  
copy specifications 60  
environmental  
P
FCC statement 62  
note à l’attention des  
utilisateurs Canadien 63  
notice to users in Canada  
notice to users in Korea 63  
regulatory model  
identification number 62  
WEEE 62  
paper  
choose 11  
specifications 60  
paper sizes 57  
incompatible types 12  
load 13  
paper specifications 57  
paper tray capacities 57  
physical specifications 60  
power specifications 60  
print margin  
specifications 59  
print specifications 59  
scan specifications 60  
system requirements 57  
weight 60  
order 35  
paper sizes 57  
recommended copy types  
reinstall software 43  
replace print cartridges 28  
reports  
recommended types 12  
specifications 57  
troubleshoot 45  
paper tray capacities 57  
phone numbers, customer  
support 51  
self-test 26  
resources, help  
telephone numbers, customer  
support 51  
transparencies  
load 16  
specifications 57  
troubleshoot  
S
photo paper  
scan  
load 14  
cancel 24  
documents 23  
features 23  
photos 23  
scan specifications 60  
stop 24  
specifications 57  
photos 23  
physical specifications 60  
power specifications 60  
print  
hardware installation 38  
jams, paper 17  
operational tasks 45  
paper 45  
print cartridges 47  
Readme file 37  
cancel job 20  
from computer 19  
from software application  
scan button  
scan glass  
clean 25  
resources  
setup 38  
self-test report 26  
serial number 51  
service ID 51  
ship your device 54  
software application, print  
from 19  
self-test report 26  
specifications 59  
print cartridges  
align 30  
software installation 41  
USB cable 39  
U
clean 31  
clean contacts 32  
handle 27  
uninstall software 43  
USB cable installation 39  
software installation  
reinstall 43  
USB port speed  
order 35  
troubleshoot 41  
uninstall 43  
part names 27  
replace 28  
W
specifications. See technical  
information  
troubleshoot 47  
print margin specifications 59  
warranty 49  
66  
HP Deskjet F300 All-in-One series  

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