DocuColor Color Server
U S E R G U I D E
for the Xerox DocuColor 5750
digital copier printer
Copyright © 1998 Electronics for Imaging, Inc. All rights reserved.
This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose
without express prior written consent from Electronics for Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change
without notice and does not represent a commitment on the part of Electronics for Imaging, Inc.
The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license.
Patents: 5,666,436; 5,553,200; 5,543,940; 5,537,516; 5,517,334; 5,506,946;5,424,754; 5,343,311; 5,212,546; 4,941,038; 4,837,722; 4,500,919
Trademarks Notice
EFI, the EFI logo, Fiery, the Fiery logo, EFICOLOR and the EFICOLOR logo are trademarks registered in the U.S. Patent and Trademark Office. Fiery XJ,
Fiery XJe, Fiery XJ+, Fiery SI, Fiery Driven, the Fiery Driven logo, XJ RipChips, Rip-While-Print, Continuous Print, Command WorkStation, AutoCal, STARR
Compression, and Memory Multiplier are trademarks of Electronics for Imaging, Inc.
Xerox 5760, 5765, 5790, 5750, MajestiK, Regal, and all Xerox product names mentioned in this publication are trademarks of the Xerox Corporation.
Adobe, the Adobe logo, Adobe Illustrator, PostScript, Adobe Photoshop, Adobe Separator, and Adobe PageMaker, are registered trademarks of Adobe Systems
Incorporated, registered in certain jurisdictions. EPS (Encapsulated PostScript) is a trademark of Altsys Corporation. Apple, the Apple logo, AppleShare,
AppleTalk, EtherTalk, LaserWriter, and Macintosh are registered trademarks, and MultiFinder is a trademark of Apple Computer, Inc. Microsoft, MS, MS-DOS,
and Windows are registered trademarks of Microsoft in the US and other countries. QuarkXPress is a registered trademark of Quark, Inc. Times, Helvetica, and
Palatino are trademarks of Linotype AG and/or its subsidiaries. ITC Avant Garde, ITC Bookman, ITC Zapf Chancery, and ITC Zapf Dingbats are registered
trademarks of International Typeface Corporation. Ethernet is a registered trademark of Xerox Corporation. Farallon, PhoneNET PC, and PhoneNET Talk are
trademarks of Farallon Computing, Inc. COPS and COPSTalk are trademarks of CoOperative Printing Solutions, Inc. NetWare and Novell are registered
trademarks and Internetwork Packet Exchange (IPX) is a trademark of Novell, Inc. SyQuest is a registered trademark, in the United States and certain other
countries, of SyQuest Technology, Inc. UNIX is a registered trademark of UNIX System Laboratories, a wholly owned subsidiary of Novell, Inc. PANTONE is a
registered trademark of Pantone, Inc.
All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.
Legal Notices
APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE.
APPLE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE
OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE
RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort [including negligence],
product liability or otherwise), will be limited to $50.
Restricted Rights Legends
For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause at 252.227.7013.
For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the
commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics for Imaging, Inc.’s standard commercial
agreement for this software. Unpublished rights reserved under the copyright laws of the United States.
Printed in the United States of America on recycled paper.
Part Number: n/a
CE Mark
The CE marking applied to this product symbolises Rank Xerox’s declaration of conformity with the following applicable directives of the European Union as of
the dates indicated.
January 1, 1996—Council Directive 70/80/CCO amended by Council Directive 93/68/EEO. Approximation of the laws of the member states related to low
voltage equipment.
January 1, 1996—Council Directive 59/336/EEC. Approximation of the laws of the member states related to electromagnetic compatibility.
A full declaration defining the relevant directives and referenced standards can be obtained from your Rank Xerox representative.
WARNING: In order to allow this equipment to operate in proximity to industrial, scientific, and Medical (ISM) equipment, the external radiation from
ISM equipment may have to be limited or special migration measures taken.
WARNING: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to
take adequate measures.
FCC Information
WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates,
and uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference
at his own expense.
Industry Canada Class A Notice
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled, “Digital Apparatus” ICES-003 from Industry Canada.
Avis de Conformation Classe A d l’Industrie Canada
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe A prescrites dans la
norme sur le matériel brouilleur, “Appareils Numériques” NMB-003 édictée par l’Industrie Canada.
Certificate by Manufacturer/Importer
This is to certify that the FC07 is shielded against radio interference in accordance with the provisions of VFG 243/1991. The German Postal Services have been
advised that this device is being put on the market and that they have been given the right to inspect the series for compliance with the regulations.
Electronics for Imaging, Inc.
Bescheinigung des Herstellers/Importeurs
Heirmit wird bescheinigt, dass der FC07 im Uebereinstimmung mit den Bestimmungen der VFG 243/1991 Funk-Entstort ist. Der Deutschen Bundespost wurde
das Inverkehrbringen dieses Geraetes angezeigt und die Berechtigung zur Ueberpruefung der Serie auf Einhaltung der Bestimmungen eingeraumt.
Electronics for Imaging, Inc.
RFI Compliance Notice
This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal
operation conditions). However, it is possible that these RFI Requirements are not met under certain unfavorable conditions in other installations. It is the user
who is responsible for compliance of his particular installation.
Dieses Geraet wurde einzeln sowohl als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funk-entstoerbestimmungen
geprueft. Es ist jedoch moeglich, dass die Funk-enstoerbestimmungen unter unguenstigen Umstaenden bei anderen Geraetekombinationen nicht eingehalten
werden. Fuer die Einhaltung der Funk-entstoerbestimmungen seigner gesamten Anlage, in der dieses Geraet betrieben wird, ist der Betreiber verantwortlich.
Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables.
Einhaltung mit betreffenden Bestimmungen kommt darauf an, dass geschirmte Ausfuhrungen gebraucht werden. Fuer die beschaffung richtiger Ausfuhrungen ist
der Betreiber verantwortlich.
Software License Agreement
Electronics for Imaging, Inc. grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Software”) included
with the DocuColor Color Server you have purchased, including without limitation the PostScript® software provided by Adobe Systems Incorporated.
You may:
a. use the Software solely for your own customary business purposes and solely with DocuColor;
b. use the digitally-encoded machine-readable outline and bitmap programs (“Font Programs”) provided with DocuColor in a special encrypted format (“Coded
Font Programs”) to reproduce and display designs, styles, weights, and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own
customary business purposes on the screen of the DocuColor or Macintosh monitor used with DocuColor;
c. use the trademarks used by Electronics for Imaging to identify the Coded Font Programs and Typefaces reproduced therefrom (“Trademarks”); and
d. assign your rights under this Agreement to a transferee of all of your right, title and interest in and to DocuColor provided the transferee agrees to be bound by
all of the terms and conditions of this Agreement.
You may not:
a. make use of the Software, directly or indirectly, to print bitmap images with print resolutions of 600 dots per inch or greater, or to generate fonts or typefaces
for use other than with DocuColor;
b. make or have made, or permit to be made, any copies of the Software, Coded Font Programs, accompanying documentation or portions thereof, except as
necessary for use with the DocuColor unit purchased by you; provided, however, that under no circumstances may you make or have made, or permit to be made,
any copies of that certain portion of the Software which has been included on the DocuColor hard disk drive. You may not copy the documentation;
c. attempt to alter, disassemble, decrypt or reverse engineer the Software, Coded Font Programs or accompanying documentation.
d. rent or lease the Software.
Proprietary Rights
You acknowledge that the Software, Coded Font Programs, Typefaces, Trademarks and accompanying documentation are proprietary to Electronics for Imaging
and its suppliers and that title and other intellectual property rights therein remain with Electronics for Imaging and its suppliers. Except as stated above, this
Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or
licenses in respect of the Software, Coded Font Programs, Typefaces, Trademarks or accompanying documentation. You may not adapt or use any trademark or
trade name which is likely to be similar to or confusing with that of Electronics for Imaging or any of its suppliers or take any other action which impairs or reduces
the trademark rights of Electronics for Imaging or its suppliers.The trademarks may only be used to identify printed output produced by the Coded Font Programs.
At the reasonable request of Electronics for Imaging, you must supply samples of any Typeface identified with a trademark.
The MacApp software is proprietary to Apple Computer, Inc. and is licensed to Electronics for Imaging, Inc. for distribution only for use in combination with
DocuColor software utilities.
Confidentiality
You agree to hold the Software and Coded Font Programs in confidence, disclosing the Software and Coded Font Programs only to authorized users having a need
to use the Software and Coded Font Programs as permitted by this Agreement and to take all reasonable precautions to prevent disclosure to other parties.
Remedies
Unauthorized use, copying or disclosure of the Software, Coded Font Programs, Typefaces, Trademarks or accompanying documentation will result in automatic
termination of this license and will make available to Electronics for Imaging other legal remedies.
Limited Warranty And Disclaimer
Electronics for Imaging warrants that, for a period of ninety (90) days from the date of delivery to you, the Software under normal use will perform without
significant errors that make it unusable. Electronics for Imaging’s entire liability and your exclusive remedy under this warranty (which is subject to you returning
DocuColor to Electronics for Imaging or an authorized dealer) will be, at Electronics for Imaging’s option, to use reasonable commercial efforts to attempt to
correct or work around errors, to replace the Software with functionally equivalent software, or to refund the purchase price and terminate this Agreement. Some
states do not allow limitations on duration of implied warranty, so the above limitation may not apply to you.
Except for the above express limited warranty, Electronics for Imaging makes and you receive no warranties or conditions on the Products, express, implied, or
statutory, and Electronics for Imaging specifically disclaims any implied warranty or condition of merchantability or fitness for a particular purpose.
For warranty service, please contact your authorized service/support center.
EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, ELECTRONICS FOR IMAGING MAKES AND YOU RECEIVE NO WARRANTIES
OR CONDITIONS ON THE SOFTWARE OR CODED FONT PROGRAMS, EXPRESS, IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION
OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND ELECTRONICS FOR IMAGING SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Electronics for Imaging does not warrant that
the operation of the software will be uninterrupted or error free or that the Software will meet your specific requirements.
Limitation Of Liability
IN NO EVENT WILL ELECTRONICS FOR IMAGING OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST
PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING FROM THE USE OF
THE SOFTWARE, CODED FONT PROGRAMS OR ACCOMPANYING DOCUMENTATION, HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY. THIS LIMITATION WILL APPLY EVEN IF ELECTRONICS FOR IMAGING OR ANY AUTHORIZED DEALER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE THAT THE PRICE OF DOCUCOLOR XJ REFLECTS THIS ALLOCATION
OF RISK. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Export Controls
You agree that you will not export or re-export the Software or Coded Font Programs in any form without the appropriate United States and foreign government
licenses. Your failure to comply with this provision is a material breach of this Agreement.
Government Use
Use, duplication or disclosure of the Software by the United States Government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in
Technical Data and Computer Software clause at DFARS 252.227-7013 or in subparagraphs (c) (1) and (2) of the Commercial Computer Software—Restricted
Right Clause at 48 CFR 52.227-19, as applicable.
Third Party Beneficiary
You are hereby notified that Adobe Systems Incorporated, a California corporation located at 345 Park Ave., San Jose, CA 95110 (“Adobe”) is a third-party
beneficiary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Fonts, the Coded Font Programs, the Typefaces
and the Trademarks licensed hereby. Such provisions are made expressly for the benefit of Adobe and are enforceable by Adobe in addition to Electronics for
Imaging.
General
This Agreement will be governed by the laws of the State of California.
This Agreement is the entire agreement held between us and supersedes any other communications or advertising with respect to the Software, Coded Font
Programs and accompanying documentation.
If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.
If you have any questions concerning this Agreement, please write to Electronics for Imaging, Inc., Attn: Licensing Dept. or see Electronics for Imaging’s web site
Electronics for Imaging, Inc.
2855 Campus Drive
San Mateo, CA 94403
Before You Begin
How the DocuColor works
About the documentation
Using this manual
xii
Safety warnings
xii
Cleaning the DocuColor
xiii
Specifications
Supported paper sizes
Chapter 1:
Operating the DocuColor
Using the Control Panel
Activity light
1-3
Buttons
Display window
Starting and shutting down the DocuColor
Starting the DocuColor
1-6
1-6
Restarting the DocuColor
Shutting down the DocuColor
Chapter 2:
Printing with Macintosh Computers
Printing from applications
Selecting the DocuColor in the Chooser
Setting print options
2-1
2-1
2-2
Chapter 3:
Printing from applications
Printing with Windows NT 4.0
3-10
Printing with Windows NT 3.51
Saving files to print at a remote location
3-12
Using Downloader to print
3-13
Chapter 4:
Chapter 5:
Printing to the DocuColor
Managing Print Jobs
Spooler
5-8
5-9
Access privileges
Tracking and managing jobs
Duplicating, copying, moving, and deleting jobs
Changing print settings for a job
Using the Job Log
Downloading files and fonts
Printing with Downloader
5-13
5-16
Downloading and managing printer fonts
WebSpooler WebTool
Access privileges
5-18
5-18
5-18
Starting WebSpooler
Appendix A: Error Messages
Appendix B: Font List
PostScript printer fonts
Adobe Type 1 fonts
TrueType fonts
B-1
Appendix C: Troubleshooting
Basic troubleshooting tips
C-1
General printing problems
Problems with the utilities
Downloader problems
C-2
Appendix D: Setting Job Overrides
Where to set print options
Document Set
D-1
D-3
D-4
D-5
D-5
Media Type
Rendering Style
Sorter Mode
xi How the DocuColor works
The DocuColor Color Server enables you to use your color copier as a networked
printer. You can use the DocuColor to print final documents or to proof jobs you will
later print on an offset press. You can print to the DocuColor as you would print to a
LaserWriter or other printer—you select it from the Macintosh Chooser or Windows
Printers dialog box, and then print from within any application.
Before You
Begin
You can print to the DocuColor from networked Macintosh computers, from
networked Windows-based computers running Microsoft Windows, and from
networked UNIX workstations running TCP/IP. In addition, you can use the parallel
port to print directly from a Windows computer.
How the DocuColor works
The DocuColor is a special-purpose controller that enables you to use a color copier as
a printer by connecting it to networked computers. The DocuColor receives files from
computers on your network, processes (RIPs) those files, and then sends them to the
copier’s print engine for printing. Even with the DocuColor installed, you can still use
your copier to make copies.
Macintosh and Windows computers communicate with the DocuColor by means of a
Printer Driver application. Printer description files enable you to use special features of
the DocuColor from the Print dialog box.
About the documentation
This guide is part of the set of DocuColor documentation that also includes the
following manuals for users and system administrators:
• Getting Started describes how to install the software from the User Software CD or
from floppy disks and how to set up printing.
• The Administrator Guide explains basic configuration and administration of the
DocuColor for the supported platforms and network environments. It also includes
guidelines for setting up UNIX, Windows NT, and NetWare servers to provide
PostScript printing services to clients.
xii Before You Begin
• Release Notes include information about changes in the current release of system and
user software, last-minute information, and information to help you use them
efficiently.
Using this manual
This manual includes the following topics:
• Printing from a Macintosh computer
• Printing from a Windows computer
• Printing from UNIX
• Using the Spooler and Downloader utilities, and the WebSpooler WebTool
The Spooler and Downloader utilities are supported from Windows 95 and
Windows NT 4.0 only; they are not supported from Windows 3.1x,
Windows NT 3.51, or Macintosh computers.
• Appendixes—Includes a list of DocuColor error messages, a list of the printer fonts
installed on the DocuColor, troubleshooting information, and information about
setting and overriding print options.
Safety warnings
The DocuColor display window is a liquid crystal display (LCD) that is made of glass
and can break. Do not subject it to strong shocks.
If the display window breaks and the liquid crystal material leaks out, do not inhale,
ingest, or touch it. If the material gets on your skin or clothing, wash it off with soap
and water immediately.
Do not touch or put pressure on the panel. This will change the color of the panel.
xiii Specifications
Cleaning the DocuColor
Clean the DocuColor with a soft cloth moistened with isopropyl alcohol or ethyl
alcohol. Never use water or ketone as these may permanently alter the display.
Specifications
The DocuColor has the following features:
• CPU R4700, 150MHz
• 32MB RAM
• Internal 2.1 GB hard disk drive
• Supports TCP/IP and IPX/SPX protocols simultaneously
• Supports EtherTalk
• Supports thinnet (thin coaxial Ethernet cable or 10Base2), thicknet (thick coaxial
Ethernet cable or 10Base5), and unshielded twisted pair (Ethernet 10BaseT or
Fast Ethernet 100BaseTX with additional optional hardware)
• Supports token ring networking with additional optional hardware
• Supports Adobe PostScript 3
• Includes 136 fonts (117 Adobe Type 1 PostScript and 19 TrueType)
In addition, two Adobe Multiple Master fonts are included and are used for font
substitution in PDF files.
You can use Downloader or any third-party LaserWriter downloader, such as the
Adobe Font Downloader, to download additional fonts.
• Built-in ColorWise® color management
• AutoCal
• Spooler and Downloader utilities
• WebTools
1-1 Using the Control Panel
1
You can use the DocuColor control panel to view status information about jobs, print
special pages, and set up printing. For information about Setup options and how to use
them, see the Administrator Guide.
Chapter 1:
Operating the
DocuColor
Using the Control Panel
The Control Panel on the front of the DocuColor enables you to access special features
and view information about jobs printed to the DocuColor.
It comprises the following parts:
• Activity light that indicates current DocuColor activity
• Line selection buttons
• Up and down arrow buttons
• Menu button
• Display window showing status information and options for setting up the
DocuColor
Activity light
Line selection buttons
Display window
Up and down arrow buttons
Menu button
1-2 Operating the DocuColor
1
Activity light
The activity light indicates the current DocuColor activity. If the light is:
Solid red
There is an error causing printing and scanning to be
disabled, and the DocuColor is idle.
Flashing red
There is an error causing printing and scanning to be
disabled, but the DocuColor is still processing. The light
changes to solid red when it is finished processing.
Solid green
The DocuColor is idle.
Flashing green
The DocuColor is processing or printing a job, or
communicating with a remote computer—for example,
through the Spooler.
No light
The DocuColor is off or starting up.
Buttons
Line selection
buttons
There are four line selection buttons on the right side of the
Control Panel. Use these buttons to select the command
displayed on the corresponding line of the display window. A
special character (>) appears in the display window next to a
button when it is active.
Up/down arrow
buttons
Use these buttons to scroll to different screens in
multi-screen lists, to select Setup options from a list of
available options, and to select alphanumeric characters.
Menu button
Press this button to view other screens. Under normal
operation, the Control Panel displays the Info Status screen
with information about the status of the DocuColor. If you
press the Menu button, the Functions menu is displayed and
you can perform additional operations. If a job is processing
or printing, press the Menu button to display the RIP Status
screen or Print Status screen.
1-3 Using the Control Panel
1
Display window
The display window provides information about the status of the DocuColor, displays
menu information, and enables you to view and edit information in the Setup menus.
The last line of the display window displays text that tells you what screen you are
looking at and highlights one of the icons to indicate what the DocuColor is doing.
Only the icons for the screens that are currently available appear.
The screens are:
Alert Status
If there is a problem with processing a job or printing functions,
an error message appears on the Control Panel. For information
on error messages, see Appendix A “Error Messages.”
Print Status
When the DocuColor is printing or scanning a job, the Print
Status screen appears. This screen displays the following:
Cancel Job—Press the top line selection button to cancel the job
currently printing.
User name—The name of the user who sent the job currently
processing.
Pages/ Total—The number of copies of the current page printed
and the total number of copies of the page requested.
1-4 Operating the DocuColor
1
RIP Status
Info Status
Functions
When the DocuColor is processing a job, the RIP Status screen
appears. This screen displays the following:
Cancel Job—Press the top line selection button to cancel the job
currently processing. The DocuColor cancels the job before
printing begins.
Document name—The name of the document currently
processing.
User name—The name of the user who sent the job currently
processing.
Kilobytes—The amount (in kilobytes) of the job processed so
far.
When the DocuColor is not processing or printing a job, it
displays information about the current server and software. It
displays the following information:
Server Name—The DocuColor name.
Status—The current status of the DocuColor. The DocuColor
status can be: Idle, Initializing, Busy, Processing, Printing, or
Scanning.
Number of MB—The space (in megabytes) available on the
DocuColor hard disk.
Version—The system software version running on the
DocuColor.
You can press the Menu button to display the Functions menu.
Use the up and down arrow buttons to scroll through the list.
Press the line selection button to the right of the command to
select it.
1-5 Using the Control Panel
1
Functions menu
You can choose the following commands from this menu:
Choose:
To do this:
Print Pages
Print special pages from the DocuColor. You can print the
following pages from the submenu that appears:
Test Page—A test page enables you to confirm that the
DocuColor is properly connected to the copier and
provides color and grayscale samples to troubleshoot
problems with the copier or the DocuColor. The
following information is listed: Server Name, Printer
Model, and Date and Time printed.
Configuration—Prints the Configuration page, which
gives the current server and device configuration. This
page lists general information about the hardware and
software configuration of the DocuColor, the current
options for all Setup settings, and the ethernet and token
ring addresses (if applicable) of the DocuColor.
Job Log—Prints a log of the last 55 jobs. For information
on the fields in the Job Log and on printing it in other
forms, see “Using the Job Log” on page 5-9.
Control Panel Map—Prints the Control Panel map, which
is an overview of the screens you can access from the
Control Panel. For information about using these screens
to set up the DocuColor, see the Administrator Guide.
Font List—Prints a list of all fonts resident on the hard
disk.
Suspend Printing
Suspend communication between the DocuColor and the
copier. You can suspend printing if you want to interrupt
the current DocuColor job so that you can use the copier
to make copies. Jobs continue to process on the
DocuColor and after you make the copies, you can select
Resume Printing and the copier will continue printing
jobs.
1-6 Operating the DocuColor
1
Resume Printing
Run Diagnostics
Resume communication between the copier and the
DocuColor after you have finished making copies.
This command is provided for service representatives. Use
the line selection buttons to select the diagnostic test you
want to run and choose OK. Contact your authorized
service/support technician for information about these
diagnostics.
Reboot Server
Shut down all DocuColor activity in the correct manner
and then restart. You should use this option instead of the
switch on the rear of the DocuColor.
Starting and shutting down the DocuColor
Generally, you can leave the DocuColor running all the time. This section describes
how to shut down and restart the DocuColor when necessary.
Starting the DocuColor
To start the DocuColor, move the switch on the rear of the DocuColor to the On
position.
Power switch in the
off position
Diagnostic messages appear on the Control Panel. If any diagnostics fail, more
information and instructions appear. Contact your service representative if the
DocuColor encounters problems while running the diagnostics.
1-7 Starting and shutting down the DocuColor
1
When the diagnostics are finished, the following message is displayed:
For software update or setup press any key
If you want to change the Setup options, press one of the buttons; if you do not press a
button, the DocuColor continues starting up and displays the message Idle when it is
ready to receive data.
If you press a button, the following options appear:
Choose:
To do this:
Run Setup
View the options in the Setup menus. For information on
these settings, see the Administrator Guide.
Install Software
Format Disk
Install new system software. This should be done only by
your DocuColor service representative.
Reformat the DocuColor hard disk. This should be done
only by your DocuColor service representative.
Restarting the DocuColor
You should use the procedure described in this section to restart the DocuColor rather
than using the power switch on the rear of the DocuColor.
TO RESTART THE DOCUCOLOR:
1. Make sure that the DocuColor is not receiving, processing, or printing a document.
Make sure that the status message on the Control Panel is Idle.
NOTE: If a job from the Print Queue is processing, it will continue processing and print
after the DocuColor is restarted; if a job sent to the direct connection is processing, it
will not finish processing or printing.
2. Press the Menu button to display the Functions menu.
3. Use the down arrow button to scroll to the last screen and choose Reboot Server.
1-8 Operating the DocuColor
1
Shutting down the DocuColor
You may need to shut down the DocuColor for service. When you do so, fonts that
have been downloaded to the hard disk drive are not deleted. Print jobs in the Hold
and Printed queues and jobs that have been processed but not printed are not deleted
and are available for printing when you restart the DocuColor.
TO SHUT DOWN THE DOCUCOLOR:
1. Make sure that the DocuColor is not receiving, processing, or printing a document.
Make sure that the status message on the Control Panel is Idle.
NOTE: If a job from the Print Queue is processing, it will continue processing and print
after the DocuColor is restarted; if a job to the direct connection is processing, it will
not finish processing or printing.
2. Press the Menu button to display the Functions menu.
3. Scroll to the final screen and select Reboot Server.
You should always select Reboot Server before you turn the DocuColor off to ensure
that no jobs are lost.
4. Switch off the DocuColor when it restarts.
2-1 Printing from applications
2
You can print to the DocuColor just as you would print to any other printer from any
application software. First, select the DocuColor as the current printer in the Chooser,
and then print the file from within your application.
Chapter 2:
Printing with
Macintosh
Computers
Jobs printed to the DocuColor are sent from your Macintosh computer to a network
server via AppleTalk; the network server then prints the job to the DocuColor via
IPX/SPX. For more information on setting up network servers to communicate with
the DocuColor, see the Administrator Guide.
Printing from applications
Before you can print to the DocuColor from applications, you must select the
DocuColor in the Chooser. Then, using the Adobe PostScript printer driver and the
correct PostScript Printer Description (PPD) file, you can control many DocuColor
printing features by specifying job settings from print dialog boxes.
Selecting the DocuColor in the Chooser
Before you print a job, make sure the DocuColor is the currently selected printer.
TO SELECT THE DOCUCOLOR AS THE CURRENT PRINTER:
1. Make sure the DocuColor is turned on, is connected to the network via a Novell server.
For instructions, see the Administrator Guide.
2. Choose Chooser from the Apple menu.
3. Click the AdobePS icon to select it.
4. If your network is divided into zones, select the zone in which the DocuColor is
located.
5. Select the DocuColor in the list of printers that appears.
The names of all supported printers in the zone appear in the scroll list on the right.
The DocuColor appears with its shared printer name (the Spooler’s AppleTalk Name,
as set on the Novell server by your system administrator). For details, see the
Administrator Guide.
2-2 Printing with Macintosh Computers
2
6. In the Chooser window, make sure that AppleTalk is Active and then click the close box
to quit the Chooser.
The DocuColor remains selected as the current printer until you choose a new printer
Setting print options
With Macintosh computer applications, print options are set from both the Page Setup
dialog box and the Printer Specific Options dialog box. For details, see Appendix D,
“Setting Job Overrides.”
NOTE: Some default print options are set by the administrator during Setup. Check
with the administrator for information on the current server default settings.
TO PRINT FROM A MACINTOSH APPLICATION USING THE
ADOBEPS PRINTER DRIVER:
1. Open the file you want to print from within the application.
2. Choose Print from the application’s File menu.
The Print dialog box appears.
NOTE: Print dialog boxes vary across applications.
If the Print dialog box lets you select from a pop-up menu of available printers, choose
the DocuColor.
2-3 Printing from applications
2
In the Paper Source pop-up menu, specify the paper tray to use for the job. For
example, you can specify that the job should be printed on pages in the Bypass tray.
Tray selection is valid for the current job only.
NOTE: If paper loaded in the selected tray is a different size, orientation, and/or media
type than that of the job you are sending, the DocuColor displays an error message and
the job will not print. You should then load the correct paper in the selected tray or
cancel the job.
3. From the General pop-up menu, choose Notes.
In the Notes 1 and Notes 2 areas, enter user and job identification information for
accounting purposes, or whatever information is required at your site. The notes you
enter in these areas appear in the Job Log.
4. From the Notes pop-up menu, choose Printer Specific Options.
5. Select the appropriate settings for your print job.
These print options are specific to the DocuColor. They override settings in Printer
Setup on the DocuColor Control Panel; you can also override some of these settings in
the WebSpooler or in the Spooler Override Print Settings dialog box. For information
about these options and overrides, see Appendix D, “Setting Job Overrides.”
2-4 Printing with Macintosh Computers
2
If you choose Printer’s default, the DocuColor prints with either the default value for
the server, or the information entered during Setup on the DocuColor Control Panel.
Some PPD options can also be set from within an application. In these cases, use the
DocuColor PPD option to perform the function, rather than setting it from the
application. (The application may not set up the file properly for printing on the
DocuColor and may also take longer to process.)
6. If you want to make the new settings your default settings, click Save Settings.
7. Click Print to begin printing your job.
3-1 Printing from applications
3
The DocuColor enables you to print from a Windows-based computer connected to
the DocuColor. This chapter describes how to print to the DocuColor from
Chapter 3:
Printing with
Windows
Computers
You can print from a networked Windows computer, or from a Windows computer
connected to the parallel port on the DocuColor. If you plan to print files at another
location, you should follow the procedures described in “Saving files to print at a
remote location” on page 3-12.
Another way to print from a Windows computer is to download PostScript files or
Encapsulated PostScript (EPS) files using the Downloader utility.
NOTE: For information on setting up the Windows environment for printing with
Windows servers connected to the DocuColor, see the Administrator Guide. For
information on how to connect to the DocuColor over the network, install printer
drivers, and install the utilities, see Getting Started.
Printing from applications
Once you have installed the DocuColor printer driver and set it to the proper port as
described in Getting Started, you should be able to print directly from most Windows
applications. Simply choose the Print command from within your application.
Setting options and printing with Windows 95
Once you have installed the DocuColor printer driver file, you can select the printer
settings you prefer. You can also change settings for a particular file when you print the
file to the DocuColor.
To print from Windows 95, use the Adobe PostScript printer driver included with the
user software. This driver uses all features of the DocuColor.
Before printing, make sure that the correct print options are set.
3-2 Printing with Windows Computers
3
TO SET PRINT OPTIONS AND PRINT WITH THE ADOBEPS PRINTER DRIVER
FROM WINDOWS 95:
1. Double-click the My Computer icon.
2. Double-click the Printers icon.
3. Select the icon for the DocuColor and choose Properties from the File menu.
4. Click the Paper tab.
5. Select the appropriate settings for your print job.
In the Paper Source pop-up menu, specify the paper tray to use for the job. For
example, you can specify that the job should be printed on pages in the Bypass tray.
Tray selection is valid for the current job only.
3-3 Printing from applications
3
NOTE: If paper loaded in the selected tray is a different size, orientation, and/or media
type than that of the job you are sending, the DocuColor displays an error message and
the job will not print. You should then load the correct paper in the selected tray or
cancel the job.
6. To select a specific media type, click More Options.
7. In the Paper type pop-up menu, specify the type of media to use for the job and click
OK.
3-4 Printing with Windows Computers
3
8. Click the Options tab.
for your print job.
These print options are specific to the DocuColor. They override settings in Printer
Setup on the DocuColor Control Panel; you can also override some of these settings in
the WebSpooler or Spooler Override Print Settings dialog box. For information about
these options and overrides, see Appendix D, “Setting Job Overrides.”
If you choose Printer’s default, the DocuColor prints with either the default value for
the server, or the information entered during Setup on the DocuColor Control Panel.
10. If you want to make the new settings your default settings, click Apply.
11. Click OK to activate the current settings.
3-5 Printing from applications
3
12. From your application, choose Print.
The Printer Job Notes dialog box appears.
13. Enter text messages in the Notes 1 and Notes 2 areas.
In the Notes 1 and Notes 2 areas, enter user and job identification information for
accounting purposes, or whatever information is required at your site.
The notes you enter in these areas appear in the Job Log.
The notes you enter in the Notes 1 and Notes 2 areas are kept in memory and appear
automatically in this dialog box when you print subsequent jobs. You can edit these
notes if necessary for subsequent jobs.
14. If you are printing from a Microsoft Office application, click Enable PostScript Level 2:
for MS Office Only.
As a rule, the Color Rendering Dictionaries (CRDs) are not used when printing from
PostScript 1 applications. However, for the Microsoft Office 95 and Microsoft
Office 97 suites of applications, you can enable CRDs with this setting.
15. Click OK to begin printing.
3-6 Printing with Windows Computers
3
Saving and loading print option settings
Print option settings can be saved to a file on your hard disk. Saving a settings file
enables you to easily load specifically configured settings for a particular job.
TO SAVE PRINT OPTION SETTINGS:
1. After configuring the options from the Job, Color, and Finishing tabs, click
Save Settings.
2. Name the settings file and browse to a location on your hard disk where you want to
save the file.
3. Click OK.
The settings file is saved to the location you specified.
TO LOAD PRINT OPTION SETTINGS:
1. From the Options tab, Click Load Settings.
2. Browse to the settings file.
3. Select the settings file from the list and Click OK.
The options from the Job, Color, and Finishing tabs are automatically configured with
the saved settings.
Setting options and printing with Windows 3.1x
Once you have installed the DocuColor printer driver file, you can select the printer
settings you prefer. You can also change settings for a particular file when you print the
file to the DocuColor.
To print from Windows 3.1x, use the Adobe PostScript printer driver included with
the user software. This driver uses all features of the DocuColor.
Before printing, make sure that the correct print options are set.
3-7 Printing from applications
3
TO SET PRINT OPTIONS AND PRINT WITH THE ADOBEPS PRINTER DRIVER
FROM WINDOWS 3.1X:
1. In the Main window, double-click the Control Panel icon.
2. Double-click the Printers icon.
3. In the Printers dialog box, select the DocuColor in the Installed Printers box and click
the Setup button.
4. Click the Paper tab.
5. Select appropriate settings for your print job.
In the Paper Source pop-up menu, specify the paper tray to use for the job. For
example, you can specify that the job should be printed on pages in the Bypass tray.
Tray selection is valid for the current job only.
NOTE: If paper loaded in the selected tray is a different size, orientation, and/or media
type than that of the job you are sending, the DocuColor displays an error message and
the job will not print. You should then load the correct paper in the selected tray or
cancel the job.
3-8 Printing with Windows Computers
3
6. Click the Features tab.
These print options are specific to the DocuColor (you must scroll to see all the pop-
up menus). They override settings in Setup on the DocuColor Control Panel; you can
also override some of these settings in the WebSpooler or Spooler Override Print
Settings dialog box. For information about these options and overrides, see
Appendix D, “Setting Job Overrides.”
If you choose Printer’s default, the DocuColor prints with either the default value for
the server, or the information entered during Setup on the DocuColor Control Panel.
3-9 Printing from applications
3
8. Choose Print in your application.
The Color Printer Job Notes dialog box appears.
9. If necessary, enter your name in the User and Document areas.
Once you enter your name in the User area, it appears automatically in this dialog box
when you print subsequent jobs.
NOTE: This entry cannot be changed without deleting and reinstalling the printer.
10. Enter text messages in the Notes 1 and Notes 2 areas.
In the Notes 1 and Notes 2 areas, enter user and job identification information for
accounting purposes, or whatever information is required at your site.
The notes you enter in these areas appear in the Job Log.
The notes you enter in the Notes 1 and Notes 2 areas are kept in memory and appear
automatically in this dialog box when you print subsequent jobs. You can edit these
notes if necessary for subsequent jobs.
11. Click OK to begin printing.
3-10 Printing with Windows Computers
3
Printing with Windows NT 4.0
You can print from Windows NT 4.0 using the printer driver included with
Windows NT. The Windows NT 4.0 PostScript printer driver supports many
DocuColor-specific options.
TO SET PRINT OPTIONS AND PRINT WITH THE MICROSOFT POSTSCRIPT
PRINTER DRIVER FROM WINDOWS NT 4.0:
1. Choose Print in your application and click Properties.
2. Click the Advanced tab.
3. Select the appropriate settings for your print job.
In the Paper Source menu, specify the paper tray to use for the job. For example, you
can specify that the job should be printed on pages in the Bypass tray. Tray selection is
valid for the current job only.
NOTE: If paper loaded in the selected tray is a different size, orientation, and/or media
type than that of the job you are sending, the DocuColor displays an error message and
the job will not print. You should then load the correct paper in the selected tray or
cancel the job.
3-11 Printing from applications
3
4. Scroll down to the print options, and select the appropriate settings for your print job.
These print options are specific to the DocuColor (you must scroll to see all the
options). They override settings in Printer Setup on the DocuColor Control Panel; you
can also override some of these settings in the WebSpooler or Spooler Override Print
Settings dialog box. For information about these options and overrides, see
Appendix D, “Setting Job Overrides.”
If you choose Printer’s default, the DocuColor prints with either the default value for
the server, or the information entered during Setup on the DocuColor Control Panel.
5. Click OK, then click OK in the Print dialog box to begin printing.
3-12 Printing with Windows Computers
3
Printing with Windows NT 3.51
You can print from Windows NT 3.51 using the printer driver included with
Windows NT. However, this driver does not support DocuColor-specific options. See
Getting Started for information on the Windows NT PostScript printer driver.
Printing to the parallel port
The DocuColor has a parallel port that enables you to print most files directly from a
Windows computer if your network administrator has connected the Windows
computer’s parallel port to the DocuColor parallel port.
N
3-13 Using Downloader to print
3
Using Downloader to print
Downloading files with Downloader is generally faster than printing from application
software. You can use Downloader to print PostScript files or EPS files.
TO PRINT USING DOWNLOADER:
1. Create a PostScript file or EPS file. Specify the appropriate print options and include
(embed) any necessary fonts that are not resident on the DocuColor.
For information on the fonts resident on the server, check with the administrator.
3. Select the file(s) you want to download, and specify any necessary options.
4. Click Download.
For details, see “Downloading files and fonts” on page 5-11.
4-1 Printing to the DocuColor
4
You can print to the DocuColor directly from UNIX. Jobs printed to the DocuColor
are sent to the Print queue and can be manipulated from Macintosh and Windows
computers on the network.
Chapter 4:
Printing
with UNIX
Workstations
The queue name and DocuColor printer name are established by your system
administrator. Contact your system administrator for the name of your queues.
NOTE FOR ADMINISTRATORS:The internal rp name that must be matched exactly when
setting up printing to the DocuColor is: print.
For information about setting up printing from TCP/IP, see your UNIX system
documentation.
Printing to the DocuColor
You can use UNIX commands to print PostScript files and text files to the DocuColor.
In general, the basic printing commands (lpr, lpq, lprm) can be used to send print jobs
to a DocuColor. See your UNIX manual pages or other documentation for
information about UNIX commands.
NOTE: Make sure that the files are either PostScript or text files. These are the only
formats you can use to print from UNIX.
TO PRINT FROM UNIX:
•
On a system running SunOS4 or another BSD-based variant, use the lpr command to
send a job to the DocuColor as follows:
lpr <-Pprinter> <-#copies> <filename>
For example, if the Print queue of your DocuColor is named print_Server, your file is
named Sample, and you want to print two copies, type:
lpr -Pprint_Server -#2 Sample
4-2 Printing with UNIX Workstations
4
•
On a system running Solaris 2 or any System V implementation of UNIX, use the lpr
command to send a job to the DocuColor as follows:
lpr -d <printername> {-n <-#copies>} <filename>
For example, if the Print queue of your DocuColor is named print_Server, your file is
named Sample, and you want to print two copies, type:
lpr -d print_Server -n 2 Sample
TO DISPLAY A LIST OF JOBS IN THE QUEUE:
• On a system running SunOS 4 or another BSD-based variant, use the lpq command to
see printer jobs in the queue as follows:
lpq <-Pprinter>
For example, if the Print queue of your DocuColor is named print_Server, type:
lpq -Pprint_Server
Your workstation displays the contents of the queue.
•
On a system running Solaris 2 or any System V implementation of UNIX, use the lpstat
command to see printer jobs in the queue as follows:
lpstat -o <printername>
For example, if the Print queue of your DocuColor is named print_Server, type:
lpstat -o print_Server
Your workstation displays the contents of the queue.
TO REMOVE JOBS FROM THE QUEUE:
NOTE: Unless you log in as the root user, you can remove only your own jobs.
•
On a system running SunOS 4 or another BSD-based variant, use the lprm command to
remove jobs from the queue as follows.
lprm <-Pprinter> <job #…>
4-3 Printing to the DocuColor
4
You can use the lpq command to check the job number.
For example, to remove job number 123 from the Print queue of your DocuColor
named print_Server, type:
lprm -Pprint_Server 123
The lprm command reports the names of any files it removes.
•
On a system running Solaris 2 or any System V implementation of UNIX, use the cancel
command to remove jobs from the queue.
cancel <printername> <job ID>
For example, to remove job number 123 from the Print queue of your DocuColor
named print_Server, type:
cancel print_Server 123
5-1 Spooler
5
The following utilities are available to help you manage your print jobs on the
DocuColor:
Chapter 5:
Managing
Print Jobs
• Spooler™, which is installed from the User Software CD, enables you to view the
order and priority of print jobs, delete jobs, and move jobs between queues. You can
also use it to view job accounting information.
• Downloader™, which is installed from the User Software CD, enables you to print
PostScript and Encapsulated PostScript (EPS) files directly to the DocuColor
without using the application they were created in. Downloader also enables you to
manage printer fonts on the DocuColor.
NOTE: You cannot use Spooler and Downloader with the parallel port.
• The WebSpooler WebTool, accessible over the Internet or intranet, has the same
functionality as Spooler.
• The Installer WebTool, accessible over the Internet or intranet, enables you to
download printer file installers directly from the server.
For more information on the Installer WebTool, see Getting Started.
Spooler
Spooler is a utility that is installed from the User Software CD. Unlike the WebSpooler
WebTool, which must be accessed via an Internet browser, users need only a network
connection to the DocuColor in order to use Spooler.
NOTE: Spooler is supported with Windows 95 and Windows NT 4.0 only. Spooler is
not supported with Macintosh, Windows 3.1x, or Windows NT 3.51.
Access privileges
The DocuColor system allows the site administrator to choose and implement a
password. This password is required to use the job management features of Spooler.
If you have been given the Spooler password, you can manage job flow and override
print settings of all jobs. If not, you can still manage job flow and override print
settings of your own jobs, as well as track the status of all other jobs. Check with your
site administrator for information on Spooler access privileges.
5-2 Managing Print Jobs
5
TO LAUNCH SPOOLER:
1. Double-click the Spooler icon or choose Spooler from the Windows 95 Start button.
2. Select the DocuColor from the Chooser list and click OK.
The Spooler main window and File, Edit, Window, Help (Windows), and
Administrator menus appear.
3. To access Administrator functions, choose Password from the Administrator menu.
This menu is active only if a password was created on the DocuColor.
4. Enter the password in the window that appears, and click OK.
Tracking and managing jobs
Spooler lets you monitor and manipulate the print jobs that you send to the
DocuColor. It also lets system administrators track and manage all users’ print jobs.
5-3 Spooler
5
Spooler jobs can be in one of the following queues:
Print
Normal print jobs sent to the DocuColor appear in the Print
queue. You can move and manipulate these jobs as described below.
Printed
The jobs most recently sent to the DocuColor are saved in the
Printed queue. You can drag these jobs back to the Print queue to
print additional copies. The number of jobs saved in the Printed
queue is set by your system administrator in Setup on the
DocuColor Control Panel.
Jobs in the queues are stored on the DocuColor hard disk. Make sure that you leave
enough space on the hard disk for fonts and other Spooler jobs.
You can use the Spooler Job Log to view information about jobs printed to the
DocuColor for job accounting purposes, or saved for reference. The Job Log can be
printed to the DocuColor or saved as a file and viewed in other applications.
Server name or IP address of
DocuColor
Current Print and RIP status
Name of the job currently
printing
Name of the job currently
processing
Scroll list of every document sent
to the Print queue
Jobs with PostScript errors appear
in Printed queue with Alert icon
Available space on DocuColor
hard disk
5-4 Managing Print Jobs
5
The job list includes information about the document name, user name, time and date
sent, print device, and file size.
The window is split into regions that correspond to the different queues and steps in
the printing process. You can click and drag a job to the Print region of the window to
print it.
The icons provide information about the job:
Printing
Printing
icon
The job that is currently printing appears in this
list; it can be selected and deleted to cancel
printing.
Waiting
Printing
icon
Jobs that have been processed and are waiting to
print appear in this list, but they are dimmed
because their settings cannot be changed and
they cannot be moved or canceled.
Ripping
Print
RIP icon
Jobs that are processing appear in this list; they
can be selected and deleted to cancel processing.
Print icon
Jobs that have not been processed appear in this
list, in the order they will be processed and
printed. The jobs can be selected and deleted to
cancel processing and printing.
Printed
Printed
Printed icon Jobs that have been printed are saved in this list.
Jobs are stored in the Printed queue until the
limit set by your system administrator in Setup
on the DocuColor Control Panel is reached.
The jobs can be selected and deleted from the
DocuColor hard disk.
Alert icon
If a PostScript error occurred while a job was
printing, it appears in the Printed queue with
an Alert icon next to it. You can double-click
the Alert icon to display the error message. The
jobs can be selected and deleted from the
DocuColor hard disk.
5-5 Spooler
5
Buttons also appear above the scroll list. The buttons are:
Update
Click this button to update the information in the
Spooler main window.
Duplicate
and Print
Drag a document onto this button or select the document
TO SET SPOOLER PREFERENCES:
1. Choose Preferences from the Edit menu.
The Preferences dialog box appears.
5-6 Managing Print Jobs
5
You can use this window to specify that the DocuColor:
Update Automatically every n seconds or Update Manually—This option lets you
specify whether the Spooler main window is automatically updated every 20 seconds
(or at an interval that you set), or whether it is updated only when you choose the
Update command from the Window menu. By default, the Spooler main window is
updated automatically every 20 seconds.
NOTE: When automatic updating is on, data is coming from the DocuColor across the
network very frequently. This data adds to the network traffic, and may slow down
other network jobs. For optimum network performance, turn off automatic updating
in the Spooler Preferences dialog box; when you want to view updated information in
the Spooler window, choose Update from the Window menu or click the Update
button.
Confirm file deletion—Select this if you want a confirmation dialog box to appear
before you delete a file.
2. If you selected Manual updating in the Preferences window, choose Update from the
Window menu to update the information in the Spooler main window.
Duplicating, copying, moving, and deleting jobs
Users monitor their own print jobs. The DocuColor system administrator (or anyone
with Spooler Password access) can move, delete, and configure jobs for all users, and
can re-order jobs within a queue.
Duplicating jobs
You can duplicate jobs in the Print and Printed queues:
• If you want to change printing parameters in the Override Print Settings dialog box
without losing the original settings.
• If you want to print more than 20 copies to the sorter (the maximum number of
copies that you can print to the sorter is 20).
When you duplicate a job, the DocuColor creates a reference to the original file, so
duplicate files do not require the full amount of disk space on the DocuColor. As long
as one of the duplicates remain, the DocuColor saves the file, so you can delete all but
one reference to a file.
5-7 Spooler
5
TO DUPLICATE A JOB WITHIN A QUEUE:
1. Select the job that you want to copy by clicking its name.
The selected job is highlighted. If you want to select more than one job, Shift-click to
select multiple, adjacent jobs; Ctrl-click to select multiple, non-adjacent jobs.
2. Choose Duplicate Job(s) from the Edit menu.
The job appears at the bottom of the queue.
TO DUPLICATE AND PRINT A JOB:
1. Select the job that you want to copy by clicking its name.
The selected job is highlighted.If you want to select more than one job, Shift-click to
select multiple, adjacent jobs; Ctrl-click to select multiple, non-adjacent jobs.
2. Click the Duplicate and Print button, or drag the job to the Duplicate and Print button.
The job appears at the bottom of the Print queue.
TO MOVE A JOB WITHIN A QUEUE:
1. Choose Password from the Administrator menu and enter the password.
If there is no password, go to step 2.
2. Select the job that you want to move by clicking its name.
The selected job is highlighted. If you want to select more than one job, Shift-click to
select multiple, adjacent jobs; Ctrl-click to select multiple, non-adjacent jobs.
3. Drag the file to the new location in the queue.
TO DELETE A JOB FROM ANY OF THE QUEUES:
1. Select the job that you want to delete by clicking its name.
2. Drag the selected job to the Delete button or click the Delete button.
You can also choose Delete Job(s) from the Edit menu.
System administrators (or anyone with Spooler Password access) can delete any job.
5-8 Managing Print Jobs
5
Changing print settings for a job
You can set certain printing parameters for a job in the Override Print Settings dialog
box. The settings in this dialog box override the settings in the Printer Specific Options
(Mac OS)/Options (Windows) dialog box and in Setup on the DocuColor Control
Panel.
You can change printing parameters only for jobs in the Print and Printed queues of
the Spooler main window.
System administrators (or anyone with Spooler Password access) can change print
settings for any job.
TO CHANGE PRINT SETTINGS FOR A JOB:
1. Double-click a job or select the job and choose Override Print Settings from the Edit
menu.
The Override Print Settings dialog box appears.
2. Choose the new settings from the pop-up menus.
If you select Default Settings, the job will use the settings in the Printer Specific
Options (Mac OS)/Options (Windows) dialog box.
For information about these options, see Appendix D, “Setting Job Overrides.”
3. Click OK to make changes.
5-9 Spooler
5
Using the Job Log
With Spooler, you can view and print a log of all the jobs printed to the DocuColor.
You can also save the Job Log as a text file that you can then import into a spreadsheet
or word processing application for job accounting purposes. All jobs printed to the
queues, printed by direct connection, and scanned from the copier are listed in the
Job Log.
TO DISPLAY, PRINT, AND SAVE THE JOB LOG:
1. Choose Show Job Log from the Window menu.
2. Specify the period for the Job Log in the window that appears.
Click All to view all jobs since the Job Log was cleared; click Date if you want to
specify a period of time for the Job Log.
3. Click OK.
The Job Log window displays a list of all the jobs and the following information about
them: status, document name, user name, date, start time, end time, process time, file
size, print device, paper size, media, number of originals, number of color pages,
number of black and white pages, total number of pages, note 1, and note 2.
The information in the note fields is specified in the Print dialog box if you are using
the Adobe PostScript printer driver.
5-10 Managing Print Jobs
5
Use the scroll bar at the bottom of the window to view all fields in the Job Log
window.
Export
Delete
Job Log
Print
Update
The text in the Status column provides information about the job:
OK
The job was printed normally.
ERROR
A PostScript error occurred while a job was processing. You can
double-click ERROR to display the error message. A dialog box
displays the PostScript error. Click OK to close the dialog box.
CANCEL
The job was canceled before printing was completed.
4. To update the Job Log, click the Update button at the top of the window.
5. To print the Job Log, choose Print Job Log from the File menu or click the Print button
at the top of the window.
The information displayed in the Job Log window prints to the current DocuColor.
When you print the Job Log, totals are printed for all appropriate columns.
6. To save the Job Log as a file that you can view with a different application, choose
Export Job Log from the File menu or click the Export button at the top of the window.
7. Enter a name for the log file, and click Save.
The Job Log is saved as a text file, and the Job Log window reappears.
You can view the information in any application that can read a text file. Items are
separated by tabs.
5-11 Downloading files and fonts
5
8. If you entered the Administrator password, you can choose Delete Job Log from the
File menu to clear the Job Log.
The system administrator can also print and clear the Job Log from the Control Panel.
Downloading files and fonts
You can use Downloader to:
• Print PostScript and EPS files
• Check the status of the DocuColor
• Manage the PostScript printer fonts stored on the DocuColor hard disk
NOTE: You can also use standard LaserWriter downloaders, such as the Adobe Font
Downloader, with the DocuColor. Downloader was designed specifically for the
DocuColor; you cannot use Downloader with any other printer.
TO VIEW INFORMATION WITH DOWNLOADER:
1. Double-click the Downloader icon or choose Downloader from the Windows 95 Start
button.
2. Select the DocuColor from the Chooser list and click OK.
Downloader’s Status window appears and you see the Toolbar, Downloader’s menu(s),
and the status bar at the bottom of the screen.
5-12 Managing Print Jobs
5
Buttons for some menu functions display in the Toolbar at the top of the window.
Click the button to perform the function. The buttons are:
Open
Click this button to connect to a different
DocuColor.
Download
Display font list
Click this button to download a file or font to
the DocuColor.
Click this button to display a list of printer
fonts on the DocuColor hard disk.
Display status
window
Click this button to display the status window
for the current DocuColor.
About the
Downloader
Click this button to view version information
about Downloader.
The Print Status region displays the server status and the user name and document
name of the job currently printing.
The RIP Status region displays the server status and the user name and document
name of the job currently processing.
5-13 Downloading files and fonts
5
The Download Progress bar dynamically displays the progress of the job as it
downloads to the DocuColor.
The Hard Disk region displays the amount of available disk space on the DocuColor.
Click the Display Font List button or choose Font List from the File menu to view
font information.
3. To select a different DocuColor, click the Open button or choose Open from the File
menu.
4. Select the DocuColor from the Chooser list, and click OK.
5. To close the window, choose Close from the File menu; to close the application choose
Exit from the File menu.
Printing with Downloader
Printing PostScript files with Downloader is fast—generally faster than printing from
within applications. If you regularly print large files, be sure to try printing with
Downloader.
TO DOWNLOAD A FILE OR FONT WITH DOWNLOADER:
1. Use your application to generate a file.
You can save a PostScript file by selecting the PostScript option in the application’s
Print dialog box. With some applications, you can save EPS files.
If you experience problems printing EPS files with Downloader, you can print the file
directly from the application in which you created it.
2. Double-click the Downloader icon.
5-14 Managing Print Jobs
5
3. Choose Download from the File menu or click the Download button.
A dialog box containing a list of files appears.
4. Select the file type to display in the Files of type menu.
You can leave this at the default All Known Formats, or select All Files. All Known
Formats lists all files in formats supported by Downloader; All Files lists all files.
NOTE: You can download files and fonts in the same batch.
5. Select where to download the file or font in the Connection Type pop-up menu.
You can select the Print Queue or Direct Connection. If the connection is not enabled,
an error message will appear.
6. Select the filename and click Add File(s).
The File name field displays the name of the selected file before you click Add.
You can use the dialog box to move to different drives and directories to select files to
download.
If you change your mind about a file, select the filename in the Files to be Downloaded
list and click Remove File(s).
5-15 Downloading files and fonts
5
7. To change attributes of a job, select it and click Options.
8. Specify the following information in the dialog box and click OK.
Copies—Specify the number of copies you want by entering the number in the
Copies text box.
Brightness—Change the Brightness setting if a file prints too dark or too light. Select
85% for a substantially lighter image, 115% for a substantially darker image, or one of
the options in between.
NOTE: Some applications, including Adobe Photoshop, provide transfer functions that
let you specify density settings for an image. If the file you are printing includes
transfer functions, the Downloader Brightness options will have no effect on your
printout. For more information on using transfer functions, see the documentation for
your application.
‘showpage’ after EPS files—In most cases, you do not need to use this option. Select
showpage PostScript language command at the end of the print job. Some applications
omit this necessary PostScript language command when they generate EPS files. Select
this option when printing EPS files generated by these applications. If you select this
option unnecessarily, extra blank pages may print.
9. Repeat step 7 and step 8 for any other jobs as needed.
10. When you have selected all files and fonts, click Download File(s).
11. To cancel downloading, press Escape.
5-16 Managing Print Jobs
5
Downloading and managing printer fonts
The DocuColor includes 136 PostScript fonts; for a complete list, see Appendix B,
“Font List.” In addition, two Adobe Multiple Master fonts are included and are used
for font substitution in PDF files.
Before printing a PostScript or EPS file containing fonts that are not resident on the
DocuColor hard disk, you must download the fonts manually.
You cannot use Downloader to download TrueType fonts.
Printer fonts and Macintosh screen fonts
Like all PostScript fonts, the fonts included with the DocuColor come in two forms:
printer fonts and screen fonts. The printer fonts are installed permanently on the
DocuColor’s hard disk. The screen fonts, which are included with the DocuColor,
should be installed on Macintosh computers. If you are using these fonts in documents
you print on a LaserWriter, they are probably already installed. If not, you’ll need to
install them yourself. See Getting Started for instructions.
Occasionally, you may want to use PostScript (Macintosh) or Adobe Type 1
(Windows) fonts that are not included with the DocuColor. If so, you’ll need to install
both the screen fonts and the printer fonts on your computer. To do this, follow the
instructions from the font manufacturer.
Downloading printer fonts to the DocuColor
In general, each time you print from within a Macintosh application, the application
automatically downloads any fonts used in your document that are not already
installed on the DocuColor, as long as the printer fonts are installed in your System
Folder. These fonts remain in the DocuColor only until your document has printed. If
you print the same document again, your application must download the fonts again.
If you regularly use one or more fonts from Macintosh or Windows applications that
are not already installed in the DocuColor, you can save time by downloading them to
the DocuColor’s hard disk with Downloader. Fonts you download to the DocuColor’s
hard disk remain installed until you remove them using Downloader, no matter how
many times the DocuColor is turned off and on. You’ll probably want to download
fonts you use on a regular basis to the DocuColor’s hard disk.
5-17 Downloading files and fonts
5
Before you print PostScript or EPS files using Downloader, make sure that all fonts
included in your file are installed in the DocuColor. If your file contains fonts that are
not installed on the DocuColor, the text in these fonts will not print correctly and may
not print at all. With some applications, you can include fonts when you create
PostScript files. See your application software for information.
TO VIEW FONT INFORMATION:
1. Choose Font List from the File menu or click the Font List button.
The Font List window appears with buttons in the title bar. The buttons are:
Update
Click this button to update the information in the font list
window.
Print
Click this button to print the font list to the Print queue.
Delete
Select a font and click this button to delete it.
2. Click the Update button to update the information in the list.
3. Click the Print Font List button to print the font list.
4. Select a font and click the Delete button to delete the font.
Shift-click to select multiple fonts.
NOTE: The printer fonts included with the DocuColor (resident fonts) are locked.
Locked fonts appear with a lock icon next to the name and cannot be deleted.
5-18 Managing Print Jobs
5
WebSpooler WebTool
The WebSpooler WebTool is a utility that resides on the DocuColor but can be
accessed over the network from a variety of platforms. The DocuColor functions as an
Internet or intranet server, and has a home page that lets remote users view server
functions and manipulate jobs.
WebSpooler can be used on Windows 95, Windows NT 4.0, and Macintosh client
computers with certain Internet browsers that support the Java language. For specific
information on the browsers supported for the WebTools, see Getting Started.
Access privileges
The DocuColor system allows the site administrator to choose and implement a
password. This password is required to use the job management features of
WebSpooler.
If you have been given the WebSpooler password, you can manage job flow and
override print settings of your jobs. If not, you can still track the status of your jobs as
a Guest. Check with your site administrator for information on WebSpooler access
privileges.
Starting WebSpooler
To use WebSpooler via the Internet or your site’s intranet, you need the IP address or
DNS name of the DocuColor. The DocuColor has its own home page, from which
you are able to select various functions.
TO START WEBSPOOLER:
1. Start up your Internet browser application.
2. Enter the IP address or the DNS name of the DocuColor.
Check with the administrator for this information.
The DocuColor home page appears.
5-19 WebSpooler WebTool
5
3. Click the WebSpooler button at the left to select it.
The Spooler main window and File, Edit, Window, Help, and Administrator menus
appear.
You can click the question mark next to the WebSpooler button to display information
NOTE: The Installer WebTool enables you to download printer file installers directly
from the server. For more information on the Installer WebTool, see Getting Started.
For complete information on using the WebSpooler WebTool, see “Tracking and
managing jobs” on page 5-2.
A-1 Error Messages
A
When an error interferes with printing, you will see a message on the DocuColor
Control Panel. Following are the messages (listed in alphabetical order), with the
appropriate corrective action for each one.
Appendix A:
Error Messages
Message
Corrective action/ additional information
Accessory disabled
The print job calls for a copier accessory (such as a sorter),
which is either disabled or not available.
Busy (Copier)
The DocuColor has received a print job, but the copier is
busy copying or performing a non-printing related task.
The job will print when the copier finishes that task.
Check power & cable
There is a problem with the copier power or cable
connection. First check to make sure that the copier is
turned on. There may also be a problem with the cable
connection between the DocuColor and the copier. Make
sure that the cable has not come loose. The DocuColor
will resume printing when the cable is securely connected
to both the DocuColor and the copier.
Copier needs attn
Copier offline
There is an unidentified problem with the copier. See the
copier user interface for additional messages. The copier
will resume printing when the problem is corrected.
Someone has selected Suspend Printing from the Functions
menu on the DocuColor Control Panel. When you select
Resume Printing at the Control Panel, printing will resume
normally.
Copier running
Door open
The copier is scanning or making a copy.
One of the copier doors is open. Printing will resume
when the door is closed.
Fuser web empty
Ld ___ in bypass
The copier’s fuser web is empty, and needs replenishing.
Contact your authorized service technician.
The copier’s bypass tray is not loaded with the paper size
or type specified. The DocuColor will print when the
bypass tray is loaded with the required paper.
A-2 Error Messages
A
Ld ___ in tray 1
Ld ___ in tray 2
Ld ___ in tray 3
Ld ___ in tray 4
Ld ___ paper
The copier’s Tray 1 is not loaded with the paper size or
type specified. The DocuColor will print when Tray 1 is
loaded with the required paper.
The copier’s Tray 2 is not loaded with the paper size or
type specified. The DocuColor will print when Tray 2 is
loaded with the required paper.
The copier’s Tray 3 is not loaded with the paper size or
type specified. The DocuColor will print when Tray 3 is
loaded with the required paper.
The copier’s Tray 4 is not loaded with the paper size or
type specified. The DocuColor will print when Tray 4 is
loaded with the required paper.
The copier is not loaded with the paper size specified in
the application. The DocuColor will print when the
copier is loaded with the required paper. This message will
also appear if you are printing transparency interleave and
do not have the correct paper size loaded.
Ld ___ trans bypass
The copier’s bypass tray is not loaded with the
transparency size specified. The DocuColor will print
when the bypass tray is loaded with the required
transparency.
No toner
The toner for one of the C, M, Y, or K colors has run out.
Refer to the copier display to determine which toner color
is empty. If more than one toner needs to be added, press
and hold the Stop icon on the copier for additional
information.
Paper jam
There is a paper jam in the copier. Open the copier doors
and check the locations indicated on the copier display.
The DocuColor will resume printing when you have
cleared the paper jam and closed the copier doors.
Press “Clear All”
Press the Copier Clear All button on the copier.
A-3 Error Messages
A
Remove copies from sorter
The maximum page capacity for one of the sorter bins has
been exceeded. Printing will resume when the sorter is
cleared.
Replace waste bottle
The copier’s waste toner container is full of used toner.
Replace the container with a new one according to the
instructions in your copier manual. The DocuColor will
resume printing when you have replaced the waste toner
container.
Reset copier & server
The DocuColor and the copier must be power cycled.
First turn off the copier and the DocuColor; then turn on
the copier. When the copier is ready, turn on the
DocuColor.
Sorter limit exceeded
Sorter problem
Unknown error
Warming Up
The sorter output bin is full. Printing will resume when
the sorter output bin is cleared.
There is an unknown problem with the sorter unit on the
copier. See the copier user interface for more information.
An error occurred with the copier. See the copier user
interface for more information.
The copier is powering up. It will be ready for printing in
a few minutes.
B-1 Font List
B
This appendix lists the built-in printer fonts included with your DocuColor.
Appendix B:
Font List
PostScript printer fonts
Listed below are the 136 built-in PostScript printer fonts on the DocuColor.
In addition to the fonts listed below, two Adobe Multiple Master fonts are included
and are used for font substitution in PDF files.
NOTE: For Mac OS computers, install the corresponding screen fonts from the User
Software CD. For instructions, see Getting Started.
Adobe Type 1 fonts
The DocuColor includes 117 Adobe Type 1 fonts:
• AlbertusMT, AlbertusMT-Italic, AlbertusMT-Light
• AntiqueOlive-Roman, AntiqueOlive-Bold, AntiqueOlive-Compact,
AntiqueOlive-Italic
• AvantGarde-Book, AvantGarde-BookOblique, AvantGarde-Demi,
AvantGarde-DemiOblique
• Bodoni, Bodoni-Bold, Bodoni-Italic, Bodoni-BoldItalic, Bodoni-Poster,
Bodoni-PosterCompressed
• Bookman-Demi, Bookman-DemiItalic, Bookman-Light, Bookman-LightItalic
• Carta
• Clarendon, Clarendon-Bold, Clarendon-Light
• CooperBlack, CooperBlack-Italic
• Copperplate-ThirtyThreeBC, Copperplate-ThirtyTwoBC
• Coronet-Regular
• Courier, Courier-Bold, Courier-Oblique, Courier-BoldOblique
• Eurostile, Eurostile-Bold, Eurostile-ExtendedTwo, Eurostile-BoldExtendedTwo
• GillSans, GillSans-Bold, GillSans-Italic, GillSans-BoldItalic, GillSans-Condensed,
GillSans-BoldCondensed, GillSans-Light, GillSans-LightItalic, GillSans-ExtraBold
• Goudy, Goudy-Bold, Goudy-Italic, Goudy-BoldItalic, Goudy-ExtraBold
B-2 Font List
B
• Helvetica, Helvetica-Bold, Helvetica-BoldOblique, Helvetica-Condensed,
Helvetica-Condensed-Bold, Helvetica-Condensed-BoldObl,
Helvetica-Condensed-Oblique, Helvetica-Narrow, Helvetica-Narrow-Bold,
Helvetica-Narrow-BoldOblique, Helvetica-Narrow-Oblique, Helvetica-Oblique
• JoannaMT, JoannaMT-Bold, JoannaMT-Italic, JoannaMT-BoldItalic
• LetterGothic, LetterGothic-Bold, LetterGothic-BoldSlanted, LetterGothic-Slanted
• LubalinGraph-Book, LubalinGraph-BookOblique, LubalinGraph-Demi,
LubalinGraph-DemiOblique
• Marigold
• MonaLisa-Recut
• NewCenturySchlbk-Roman, NewCenturySchlbk-Bold, NewCenturySchlbk-Italic,
NewCenturySchlbk-BoldItalic
• Optima, Optima-Bold, Optima-Italic, Optima-BoldItalic
• Oxford
• Palatino-Roman, Palatino-Bold, Palatino-Italic, Palatino-BoldItalic
• StempelGaramond-Roman, StempelGaramond-Bold, StempelGaramond-Italic,
StempelGaramond-BoldItalic
• Symbol
• Tekton
• Times-Roman, Times-Bold, Times-Italic, Times-BoldItalic
• Univers, Univers-Bold, Univers-BoldExt, Univers-BoldExtObl,
Univers-BoldOblique, Univers-Condensed, Univers-CondensedBold,
Univers-CondensedBoldOblique, Univers-CondensedOblique, Univers-Extended,
Univers-ExtendedObl, Univers-Light, Univers-LightOblique, Univers-Oblique
• ZapfChancery-MediumItalic
• ZapfDingbats
B-3 Font List
B
TrueType fonts
The DocuColor includes 19 TrueType fonts:
• Apple-Chancery
• ArialMT, Arial-BoldMT, Arial-ItalicMT, Arial-BoldItalicMT
• Chicago
• Geneva
• HoeflerText-Regular, HoeflerText-Black, HoeflerText-Italic, HoeflerText-BlackItalic,
HoeflerText-Ornaments
• Monaco
• NewYork
• TimesNewRomanPSMT, TimesNewRomanPS-BoldMT,
TimesNewRomanPS-ItalicMT, TimesNewRomanPS-BoldItalicMT
• Wingdings-Regular
C-1 Troubleshooting
C
This section provides some troubleshooting guidelines should a problem arise. If you
are still unable to resolve a problem, contact your authorized service/support center.
Appendix C:
Troubleshooting
Basic troubleshooting tips
There are some basic situations that can cause a variety of problems. Before you look
for a specific problem, use the tips in this list.
1. Check the power and cables for your DocuColor, copier, and computer.
2. Check the Control Panel and Activity Light of the DocuColor for information.
3. If possible, print the Configuration page from the Control Panel and make sure that
the settings match your configuration.
4. Check the current status of the DocuColor.
The current status appears on the DocuColor control panel. Press the Menu button to
see other status screens. For example, if there is a job processing and one printing, you
can press the Menu button to view status information about both jobs.
In Downloader, check the Status window, or look at the Status field in the Spooler
main window. If the DocuColor is processing your job, you’ll see this from the status
message. If your print job doesn’t appear in the status message, another user’s job may
be printing before yours, or the DocuColor may already have finished printing your
job. If the Printed queue on your DocuColor is enabled, jobs that have finished
printing will appear in that list in the Spooler main window. If your job is waiting to
print, it will appear in the list for the Print queue.
If you are printing over an IPX (Novell) network, the job may be processing on the
Novell print server before it is sent to the DocuColor.
5. Open the Spooler main window and locate the name of the job you are trying to print.
This window provides information about the status of every job printed to a queue,
including information about jobs that do not print because of PostScript errors.
C-2 Troubleshooting
C
General printing problems
If this happens:
Try this:
1. On the Macintosh, make sure that the correct zone is selected and that AppleTalk is
active.
The DocuColor doesn’t
appear in the Macintosh
Chooser list of printers
AppleTalk must be active. The DocuColor may be in a different zone from the one
that’s selected. (If your network doesn’t have zones, this is not applicable.) Print the
Configuration page from the Control Panel to view the correct AppleTalk zone.
2. Does the DocuColor appear in the Chooser on another Macintosh on the same network?
If another Macintosh computer is nearby, check to see if the DocuColor appears in the
Chooser on that Macintosh. If the DocuColor is visible from one Macintosh computer,
but not from another, there may be a problem with the way the second Macintosh
computer is connected to the network. Check all the cabling and other connections,
and verify that the network is properly terminated. If there is a 10BaseT transceiver on
the network, make sure that its green link integrity light is on. For more information
about the network, refer to the documentation provided with the network hardware.
3. Do other printers on the network appear in the Chooser?
If your network includes printers other than the DocuColor, they should appear in the
Chooser. If none of the printers appear in the Chooser list, there is most likely a
problem with the way the Macintosh computer is connected to the network. Check all
the cabling and other connections. For more information about the network, refer to
the documentation provided with the network hardware.
If other printers appear in the Chooser, there may be a problem with the DocuColor
connection. Contact your DocuColor system administrator.
4. Try printing a test page by pressing the Menu button and choosing Print Pages/ Test Page
from the Control Panel.
If you’re able to print the test page, but DocuColor still does not appear in the Chooser,
contact your authorized service/support center.
•
•
Make sure that no one is calibrating the DocuColor.
You cannot connect to a
DocuColor from a utility
chooser
If someone is running AutoCal on the DocuColor, you can select it in the Chooser, but
you cannot connect to it. This insures that only one person is calibrating the server at
any time and that print jobs do not use unexpected calibration.
Is your NET_WSCK.INI file set up correctly?
You cannot open the
DocuColor with the Chooser
in a Windows utility
This file must be set up for Windows 95 and Windows NT printing with TCP/IP or
IPX/SPX. See Getting Started for instructions.
C-3 Troubleshooting
C
If this happens:
Try this:
•
Print to the Print queue instead of to the direct connection.
Printing seems to take too
long
When you print to the Print queue, the job is stored on the DocuColor until it can be
processed and printed; when you print to the direct connection, some file processing is
performed on your computer before it is sent to the DocuColor and it cannot begin
processing on the DocuColor until it is done processing the previous job, so you must
wait longer to use your computer.
•
•
Select a tray that supports printing special paper or transparencies such as the Bypass
Tray.
Special paper or transparency
options are grayed out
Has someone disconnected the copier by selecting Suspend Printing?
DocuColor doesn’t respond to
a Print command
If the DocuColor system administrator or another user has selected Suspend Printing on
the DocuColor Control Panel to interrupt printing (so that someone can make a color
copy, for example), your print job will not resume until someone selects Resume Printing
from the Functions menu on the Control Panel.
•
•
•
Before printing, you must select the DocuColor as the current printer from your
Mac OS computer, Windows computer, or UNIX workstation.
Is the DocuColor visible in the Chooser on your Macintosh computer?
If not, see the topic, “The DocuColor doesn’t appear in the Macintosh Chooser list of
printers” on page C-2.”
Make sure that the copier is switched on.
Someone may have turned the copier off, or the Automatic Power-Off or Power Saver
mode function may have engaged. Even with the copier off, the DocuColor appears in
the Chooser as long as the DocuColor itself is turned on.
•
Try printing a test page by pressing the Menu button and choosing Print Pages/ Test Page.
If you’re able to print the test page but still can’t print a file from your computer, contact
your system administrator or your authorized service/support center.
•
•
If you are printing over an IPX (Novell) network, verify through PCONSOLE that the job
was sent to the Novell queue and that the queue is being used by the DocuColor.
Make sure that the job does not contain a PostScript error.
In Setup, turn on the Print up to PostScript error option to search for PostScript errors
in the file. In Spooler, check to see if the job has an error icon next to it. Double-click
the icon to see the PostScript error message.
C-4 Troubleshooting
C
If this happens:
Try this:
•
Cancel the job and do one of the following:
Message requests a paper size
that you don’t have
If you are printing a PostScript file, set the Convert Paper Sizes setting in Printer Setup
on the Control Panel to convert the job to the paper size you do have. You can do this to
convert between US and metric paper sizes. See the Administrator Guide for
information.
If you are printing a file from an application, change the page size in the Page Setup
dialog box.
1. If the message “Ripping” displays on the Control Panel, but the page never prints,
restart the DocuColor, press the Menu button to enter Setup, and verify that the Printer
Model in Printer Setup is specified correctly.
Test page or other special
Control Panel page doesn’t
print
2. Check the copier’s display.
If the copier display says Ready to copy, proceed to step 3.
If the display shows a diagnostic or error message, take the appropriate corrective action,
as described in the copier manual.
3. Try making a copy.
If you can make a copy, proceed to step 4.
4. Restart the DocuColor, and when you see Idle on the status line of the DocuColor
display, try printing a test page again.
If the test page still fails to print, contact your authorized service/support center.
•
•
Increase the parallel “Port Timeout in Seconds” on the DocuColor Control Panel.
Jobs sent to the parallel port
do not print
On the DocuColor Control Panel, change the Ignore EOF Character setting.
If you are printing ASCII format PostScript only, set Ignore EOF Character to No.
If you are printing Binary format PostScript, set it to Yes.
•
•
If you print using the DOS copy command, make sure to use the / b option when printing
binary files.
Restart your Windows computer, enter BIOS setup, and if you have a BIOS setting for the
parallel port, make sure that it is set to Compatible mode and not to Bi-Directional, ECP,
EPP, or any other mode.
C-5 Troubleshooting
C
If this happens:
Try this:
•
•
If the PostScript Printer Driver that you are using lets you select bi-directional
communication, make sure that it is disabled.
Jobs sent to the parallel port
do not print (cont’d.)
This is generally set from the Properties dialog box for the printer.
If you are printing from a DOS window with Windows 95, display the Properties dialog
box for the printer, click the Details tab, and then click Port Settings. In the Configure
LPT port box that displays, turn the “Spool MS-DOS print jobs” option off.
Problems with print quality
If this happens:
Try this:
•
•
Make sure that you did not override the setting for the job in another place.
Print settings for your job
output do not match the
settings you gave
For information about options and overrides, see Appendix D, “Setting Job Overrides.”
Does your application require the DocuColor’s printer description files?
You get poor printing results
If you are printing from an application such as Adobe Separator or PageMaker,
MacroMedia FreeHand, or QuarkXPress, you should make sure that the DocuColor
printer description file is installed correctly. For information about installing these files,
see Getting Started.
•
•
•
Calibrate your copier using AutoCal.
Make sure that the file was initially created as separations.
Separations do not combine
properly
If you are printing separations or a DCS format file, check the Combine Separations
setting for the job in the Printer Specific Options (Macintosh)/ Options (Windows)
dialog box.
With Combine Separations On, all four colors will be printed on a single page; with
Combine Separations Off, four black-and white pages will print to simulate four single-
color plates.
•
Print a test page or make a test copy with the copier.
The registration or colors of an
image are not what you
expected
The problem may be with the copier. If your test page or copy show that the copier is
working properly, correct the problem within your application software. If the test page
or copy are wrong, your copier may need to be calibrated or adjusted in some other way.
C-6 Troubleshooting
C
If this happens:
Try this:
•
Adjust the image’s Brightness setting in the Printer Specific Options (Macintosh)/
Your printed file appears too
dark
Options (Windows), Download (Downloader), or Override Print Settings (Spooler) dialog
box.
You can use the Brightness options in Downloader to adjust the lightness of your image
whenever you print a PostScript or Encapsulated PostScript (EPS) file.
•
•
In the Printer Specific Options (Macintosh)/ Options (Windows) dialog box, make sure
that you have not selected Black and White.
Color file prints in black and
white
Make sure that the Color Mode selected for the job in the Printer Specific Options
(Mac OS)/ Options (Windows) dialog box is CMYK and not Grayscale.
1. Make sure that you selected the correct options to send separations in the application’s
Print dialog box.
Desktop Color Separations
(DCS) format images print
incorrectly
2. Make sure that you have the file for every layer of separation that you are printing.
3. Set the Combine Separations option to On in the Printer Specific Options (Macintosh)/
Options (Windows) dialog box.
This combines the high-resolution files for an image and prints them. With Combine
Separations Off, the low-resolution master file will print.
Problems with the utilities
General problem with:
Try this:
•
Make sure that you are using the latest version of the utilities.
Downloader and Spooler
utilities
When you update your DocuColor to new system software, you should delete the
utilities on your Macintosh or Windows computer and install the latest utilities to
insure full compatibility.
•
•
Make sure that either the NET_WIPX.DLL or NET_WSCK.DLL file is in the
WINDOWS\ SYSTEM directory.
Make sure that only one file is installed in this directory and that it is the correct file for
your system.
C-7 Troubleshooting
C
Downloader problems
If his happens:
Try this:
•
Try printing using the “Showpage” option in the Download PostScript File dialog box.
You can’t print an EPS file
using Downloader
The Showpage (after EPS file) option adds a “showpage” PostScript language command
at the end of the print job. Certain applications omit this necessary PostScript language
command when they generate EPS files. You’ll need to select the Append Showpage
option when printing EPS files generated by these applications.
If you continue having difficulties printing an EPS file with the DocuColor
Downloader, try printing the file from the application in which it was created.
•
•
Try printing the EPS file on the media in the bypass tray.
Make sure that the job does not contain a PostScript error.
In Setup, turn on the Print up to PostScript error option to search for PostScript errors
in the file.
In Spooler, check to see if the job has an error icon next to it. Double-click the icon to
see the PostScript error message.
•
•
Make sure that the Direct connection is enabled on the DocuColor Control Panel.
You have problems
downloading a font with
Downloader
You can print the Configuration page from the Control Panel to see which connections
are enabled.
Turn off the “Showpage” option.
Extra blank page prints after a
Downloader job
This option adds a special PostScript command that will cause an extra blank page to
print if it is not needed.
D-1 Setting Job Overrides
D
Job Override settings enable you to use all the special features of your copier and
DocuColor. You can set job settings in several places. This table shows where options
can be set and where they can be overriden. The underlined option in the leftmost
column is the printer’s default. The settings to the right override one another in the
order given.
Appendix D:
Setting Job
Overrides
For example, Spooler settings override Downloader settings, Downloader settings
override Print dialog box settings, and so on.
To change settings on the DocuColor Control Panel, restart the DocuColor and
choose Run Setup. For detailed instructions, see the Administrator Guide.
Where to set print options
For information about current settings on the DocuColor, choose
Print Pages>Configuration from the Functions menu on the Control Panel. The
Configuration page lists all current settings.
boxes. The options are the same regardless of the name of the dialog box. To set
options in the Print and Printer Specific Options (Macintosh), or Options/Features
(Windows) dialog boxes, open the file in an application and follow the instructions in
Windows Computers”.
To change options in Downloader, select the job in the Files to be Downloaded list and
with Downloader” on page 5-13.
To change options in Spooler, select the job and double-click to display the Override
Print Settings dialog box. For more information, see “Changing print settings for a
job” on page 5-8.
D-2 Setting Job Overrides
D
Setting and options
(Underlined option is
printer’s default)
Printer
Specific
Options
Control
Panel
Print
dialog box
Downloader
Options
Spooler
Overrides
Description
Brightness
Select 85% for a substan- No
tially lighter image, 115%
for a substantially darker
image, or one of the
No
Yes
Yes
Yes
85% Lightest/
90% Lighter/
95% Light/
100% Normal/
105% Dark/
110% Darker/
115% Darkest
options in between.
Color Mode
CMYK/Grayscale
Specify the color mode
for the current print job.
Select CMYK for a
full-color document.
Select Grayscale for a
grayscale or black and
white document.
No
No
No
Yes
Yes
No
No
No
No
Copier Mode
Photo/Map
Select Photo if the file is No
a photograph.
Select Map if the file con-
tains detailed drawings
and small text, such as
might be found on a map.
Copies
copies of the job to print.
No
Yes
No
No
Yes
Yes
No
Yes
Yes
Document Set
Off/On
Specify whether or not to No
reverse order print and
collate multiple-page/
For more information, see
page D-3.
multiple-copy jobs.
D-3 Setting Job Overrides
D
Setting and options
(Underlined option is
printer’s default)
Printer
Specific
Options
Control
Panel
Print
dialog box
Downloader
Options
Spooler
Overrides
Description
Media Type
Plain Paper/
Thick Paper/
Transparency/
Interleaved/
Coated Paper/
Thick Paper 2/
Tacking Film/
SST/
Specify the type of media No
to use for the job.
No
Yes
No
Yes
Labels
For more information, see
page D-4.
Rendering Style
Photographic/
Presentation/
Solid Color
Specify a default color
rendering dictionary
(CRD) to be used when
you print RGB images,
objects, and text.
Yes
No
No
No
Yes
Yes
No
No
Yes
Yes
For more information, see
page D-5.
Sorter Mode
Off/Sort
Specify how to output
multiple-page/multiple-
copy jobs.
For more information, see
page D-5.
Document Set
The Document Set option enables you to reverse order print and collate multiple page/
multiple copy jobs sent from applications that do not support reverse order printing
and collation.
D-4 Setting Job Overrides
D
NOTE: If you print from an application that does support reverse order printing and/or
collation, make sure to disable these options from within the application before using
the Document Set option. Enabling reverse order printing and/or collation from
within an application and setting the Document Set option to On may produce
unexpected results.
Off—Pages of the job are output from first to last, with all copies of the same page
grouped together.
On—Pages of the job are output from last to first, with each copy of an entire set
collated in page order.
Media Type
The Media Type option allows you to select the type of media for loading into the
manual feed tray.
2
2
Plain Paper—Standard bond paper from 16 lb to 28 lb (60 g/m to 105 g/m ).
2
Thick Paper—Paper heavier than 28 lb, up to 90 lb Index (163 g/m ).
Transparency—Transparency sheets.
Interleaved—Multiple transparency sheets inserted with blank, plain paper separators.
With Interleaved selected, the transparencies are fed from the bypass tray and the paper
separators are fed from the paper tray.
Coated Paper—Special paper with binders, adhesives, and/or pigments applied to the
paper’s surface on one or both sides.
2
2
Select this setting for coated paper from 32 lb to 60 lb Cover (120 g/m to 162 g/m ).
The paper must be fed through the manual feed tray with the grain perpendicular to
the lead edge of the sheet.
Thick Paper 2—Any paper heavier than 90 lb index.
This setting should also be selected for coated paper greater than 60 lb up to
2
80 lb Cover (215 g/m ).
Tacking Film—(Also known as Adhesive Drafting film) Special paper used to make
corrections to vellum type drawings.
SST (Single-Step Transfer)—Special paper used to transfer full-color images directly
from copies or prints onto fabric or other types of materials.
Labels—Adhesive-backed, pressure-sensitive label stock.
D-5 Setting Job Overrides
D
Rendering Style
Use this option to select a default color rendering dictionary (CRD) to be used when
you print RGB images, objects, and text.
Photographic—Optimizes the range of colors on the DocuColor to produce the best
results for photographic or bitmapped images.
Presentation—Optimizes the output of pure, saturated colors such as those used in
business presentations.
Solid Color—Most useful for printing spot colors such as those found in company
logos or corporate charts and graphs.
Sorter Mode
Off—Disables the sorter.
Sort—Copies of a complete job are sorted and output into one of 20 bins, arranged in
page order.
Sorter specifications
The sorter unit has one top output tray and 20 output bins; therefore, the maximum
number of copies that can be sorted is 20. Sending 21 or more copies to the sorter
results in the excess copies of the job being discarded. In order to print more than 20
copies you can resend the job, 20 copies at a time, from the Print dialog box, from the
Spooler utility, or from the WebSpooler WebTool.
The maximum capacities of the top output tray and output bins are shown in the table
below. If a print job exceeds the maximum capacity of a particular tray or bin, the
DocuColor prints to the maximum capacity and then reports an error message. Once
the paper is removed, the job resumes printing.
Output bin
Paper size
All sizes
Plain paper
Thick paper
Top output tray
250
50
250
25
Sort
Letter/A4
(bins 1 to 20)
LetterR/A4R
Legal
25
15
11 x 17/A3
Index
A
D
access privileges for Spooler 5-1
diagnostics 1-6
access privileges for WebSpooler 5-18
activity light on Control Panel 1-2
Adobe Font Downloader 5-11
Adobe Multiple Master fonts B-1
Adobe Photoshop
Downloader
transfer functions 5-15
Adobe PostScript Printer Driver
for Macintosh 2-1
choosing a printer 5-13
for Windows 3.1x 3-6
for Windows 95 3-1
Alert Status screen 1-3
Windows 3-13
B
downloading files and fonts 5-11
Brightness option D-2
in Downloader 5-15
buttons, Control Panel 1-2
EPS files 5-11, C-7
C
cancel
downloading 5-15
printing 1-3, 5-4
processing 1-4, 5-4
Chooser, Macintosh
selecting the server 2-1
cleaning server xiii
Color Mode option D-2
Configuration page, printing 1-5
Confirm file deletion option 5-6
Control Panel
File port, saving files to 3-12
For software update or setup press any key
message 1-7
server 1-1
status messages 1-3
Control Panel Map, printing 1-5
Copier Mode option D-2
copies, specifiying D-2
Copies option
H
home page of WebSpooler 5-18
I
Info Status screen 1-4
Install Software 1-7
Internet see WebSpooler
in Downloader 5-15
I-2 Index
J
Job Log
in Spooler 5-9
printing 1-5
job overrides
paper sizes supported xiv
Paper Source menu
Macintosh 2-3
Brightness option D-2
Color Mode option D-2
Copier Mode option D-2
Media Type option D-3, D-4
Sorter Mode option D-3, D-5
L
light on Control Panel 1-2
line selection buttons 1-2
list of fonts, printing 1-5
lpq command 4-2
PDF files
downloading
from Windows 3-13
lpr command 4-1
lprm command 4-2
power switch 1-6
Print dialog box
M
Macintosh
Paper Source menu 2-3
PostScript printer setup 2-2
Print dialog box 2-2
Printer’s default setting 2-4
Printer Specific Options 2-3
tray selection 2-3
Macintosh 2-2
Media Type option D-3, D-4
Menu button 1-2
Printed queue 5-3
Microsoft Office, enabling use of CRDs
with 3-5
for Windows 3.1x 3-6
N
Note 1/Note 2
in Spooler 5-9
Notes 1/Notes 2 fields
Macintosh 2-3
Windows 3.1x 3-9
Windows 95 3-5
number of copies, specifiying D-2
Windows 3.1x 3-8
Windows 95 3-4
Windows NT 4.0 3-11
I-3 Index
printer setup
with Adobe PostScript Printer Driver for
safety warnings xii
Windows 3.1x 3-7
with Adobe PostScript Printer Driver for
Windows 95 3-2
selecting the server in the Chooser,
with Microsoft PostScript Printer Driver
for Windows NT 4.0 3-10
Printer Specific Options
Macintosh 2-3
specifications xiii
printing
from Downloader 3-13, 5-13
list of fonts 5-12, 5-17
with parallel port 3-12
with Windows 3.1x 3-6
with Windows 95 3-1
with Windows NT 3.51 3-12
with Windows NT 4.0 3-10
print options
changing print settings 5-8
setting with Macintosh 2-2
print option settings
saving and loading 3-6
Print Pages command 1-5
Print queue 5-3
status, displaying C-1
status messages, Control Panel 1-3
Print Status screen 1-3
problems C-1
R
tray selection
Reboot Server 1-6
Rendering Style option D-3, D-5
restarting the server 1-7
Resume Printing 1-6
RIP Status screen 1-4
Run Diagnostics 1-6
Run Setup 1-7
Macintosh 2-3
Windows 3.1x 3-7
Windows 95 3-2
Windows NT 4.0 3-10
troubleshooting C-1
turning off the server 1-8
U
UNIX
printing 4-1
up arrow button 1-2
I-4 Index
W
warnings xii
PostScript printer driver 3-1
printing with 3-1
WebSpooler
about 5-18
accessing 5-18
home page 5-18
passwords 5-18
requirements for 5-18
Windows
printing from applications 3-1
Windows 3.1x
Printer’s default setting 3-11
printing with 3-10
Paper Source menu 3-7
PostScript printer driver 3-6
Printer’s default setting 3-8
printing with 3-6
tray selection 3-10
tray selection 3-7
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