0000000000000000000000
®
24-Pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this
EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P2 is a trademark
of SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
Copyright © 1998 by SEIKO EPSON CORPORATION, Nagano, Japan.
User’s Guide
FCC Compliance Statement
For United States Users
For Canadian Users
This Class B digital apparatus meets all
requirements of the Canadian Interference-
Causing Equipment Regulations.
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio or television
reception. However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
interference to radio and television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures.
Cet appareil numérique de la classe B respecte
toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer:
Address:
SEIKO EPSON CORPORATION
3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392-8502 Japan
EPSON EUROPE B.V.
Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
Representative:
Address:
The Netherlands
Declares that the Product:
Product Name: Dot Matrix Printer
❑ Reorient or relocate the receiving antenna
Model:
P910C
❑ Increase the separation between the
Conforms to the following Directive(s) and
Norm(s):
equipment and receiver
Directive 73/23/EEC:
EN 60950
Directive 89/336/EEC:
EN 55022 Class B
EN 61000-3-2
❑ Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected
❑ Consult the dealer or an experienced radio/
TV technician for help.
EN 61000-3-3
EN 50082-1
WARNING
IEC 801-2
IEC 801-3
The connection of a non-shielded equipment
interface cable to this equipment will invalidate
the FCC Certification of this device and may
cause interference levels which exceed the limits
established by the FCC for this equipment. It is
the responsibility of the user to obtain and use a
shielded equipment interface cable with this
device. If this equipment has more than one
interface connector, do not leave cables
IEC 801-4
November 1998
H. Horiuchi
President of EPSON EUROPE B.V.
connected to unused interfaces.
Changes or modifications not expressly
approved by the manufacturer could void the
user’s authority to operate the equipment.
ii
Printer Parts
edge guides
paper guide
paper
separator
paper guide
cover
printer cover
paper release
lever
front paper guide
(closed)
knob
control panel
paper thickness
lever
ribbon cartridge
shield plate
parallel interface
paper tension
unit
tractor
front paper guide
(open)
front edge guides
Control Panel Buttons and Lights
Font button
Selects the font.
See Chapter 5.
Pitch button
Selectsthefont size.
See Chapter 5.
Pause button
Stops printing
temporarily, and
resumes printing when
pressed again.
Paper Out light
● On when no paper is
loaded in the selected
paper source or paper
is not loaded correctly.
● Flashes when paper
has not been fully
Font lights
Indicate which
font is selected.
Pitch lights
Indicate what font
size is selected.
Pause light
● On when the printer
is paused.
ejectedorapaperjam
has occurred.
● Flashes when the
printer is in the micro
adjust mode.
Operate button
Turns the printer on
and off. The printer
is off when the top
of this button is
Tear Off/Bin button
● Advances continuous paper to the
tear-off position.
LF/FF button
● Feeds paper line by
line.
● Ejects a single sheet
or advances
● Feeds continuous paper backward
from the tear-off position to the top-of-
form position.
● Selectsacut-sheetfeederbinwhenthe
cut-sheet feeder is installed.
● Enters the card mode to print on
postcards and envelopes. See
Chapter 3.
even with the
button protectors.
continuouspaperto
the next top-of-form
position when held
down.
Load/Eject button
● Loads a single sheet of
paper.
● Ejects a single sheet of
paper if a sheet is
loaded.
Tear Off/Bin lights
● f f when continuous paper is in the
tear-off position.
● Loadscontinuouspaper
from the standby
position.
● Feedscontinuouspaper
backward to the
standby position.
● o n when bin 1 of the optional cut-
sheet feeder is selected.
● n o when bin 2 of the optional cut-
sheet feeder is selected.
● n n when the printer is in the card
mode.
Micro Adjust
n = On
When holding down the Pause button for three
seconds, the printer enters the micro adjust mode.
Using the micro adjust feature, you can press the D
and U buttons to adjust the top-of-form or tear-off
position. See Chapter 2.
f = Flashing
o = Off
Contents
Getting to Know Your Printer
Easy-to-Use Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Available Paper Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Printing on continuous paper. . . . . . . . . . . . . . . . . . . . . . . . .4
Printing on single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Print Head Caution Symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Chapter 1 Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Positioning the continuous paper supply. . . . . . . . . . . . . . .1-5
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . .1-6
Attaching the Paper Guide and Paper Separator . . . . . . . . . . . . .1-11
Plugging In the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . .1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Installing in Windows 95, 98, and NT 4.0 . . . . . . . . . . . . . . .1-16
Installing in Windows 3.1 and NT 3.5x. . . . . . . . . . . . . . . . .1-17
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
iii
Chapter 2 Printing on Continuous Paper
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setting the Paper Thickness Lever. . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Loading Multi-Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Loading Continuous Paper With Labels. . . . . . . . . . . . . . . . . . . . 2-5
Removing continuous paper with labels . . . . . . . . . . . . . . . 2-7
Using the Front Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installing the tractor in the front push position . . . . . . . . . 2-8
Loading paper onto the front push tractor . . . . . . . . . . . . . 2-9
Removing the printed document from the front
push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Removing the front push tractor. . . . . . . . . . . . . . . . . . . . . . 2-15
Using the Rear Push Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Loading paper onto the rear push tractor . . . . . . . . . . . . . . 2-16
Removing the printed document from the rear
push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Using the Tractor in the Pull Position . . . . . . . . . . . . . . . . . . . . . . 2-21
Installing the tractor in the pull position . . . . . . . . . . . . . . . 2-22
Loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . 2-23
Removing paper from the pull tractor . . . . . . . . . . . . . . . . . 2-29
Using two tractors in a push and pull combination. . . . . . 2-29
Removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Switching Between Printing on Continuous Paper
and Printing on Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Switching to printing on single sheets . . . . . . . . . . . . . . . . . 2-34
Switching to printing on continuous paper. . . . . . . . . . . . . 2-35
Adjusting the Top-of-Form Position . . . . . . . . . . . . . . . . . . . . . . . 2-36
Advancing the Paper to the Tear-Off Edge . . . . . . . . . . . . . . . . . 2-39
Using the Tear Off/Bin button . . . . . . . . . . . . . . . . . . . . . . . 2-39
Advancing paper to the tear-off position automatically . . 2-40
Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . 2-40
iv
Chapter 3 Printing on Single Sheets
Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Available paper types and paper slots . . . . . . . . . . . . . . . . .3-2
Loading single-sheet multi-part forms . . . . . . . . . . . . . . . . .3-4
Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Loading Single Sheets in the Top Paper Slot. . . . . . . . . . . . . . . . .3-8
Loading Single Sheets in the Front Paper Slot . . . . . . . . . . . . . . .3-10
Chapter 4 Using the Printer Software
About Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Using the Printer Driver With Windows 95/98 . . . . . . . . . . . . . .4-3
Accessing the printer driver from Windows applications .4-3
Accessing the printer driver from the Start menu. . . . . . . .4-5
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-5
Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . .4-8
Accessing the printer driver from Windows applications .4-8
Accessing the printer driver from the Control Panel . . . . .4-10
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-10
Using the Printer Driver With Windows NT 4.0 . . . . . . . . . . . . .4-12
Accessing the printer driver from Windows applications .4-12
Accessing the printer driver from the Start menu. . . . . . . .4-14
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-14
Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . .4-17
Accessing the printer driver from Windows applications .4-17
Accessing the printer driver from the Control Panel . . . . .4-19
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-20
Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
v
Chapter 5 Changing Printer Settings From the Printer’s Control Panel
Selecting a Built-In Font and Pitch. . . . . . . . . . . . . . . . . . . . . . . . . 5-2
About Your Printer’s Default Settings. . . . . . . . . . . . . . . . . . . . . . 5-4
Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Chapter 6 Using EPSON Status Monitor 2
About the EPSON Status Monitor 2 Utility . . . . . . . . . . . . . . . . . 6-2
Installing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Accessing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . 6-4
Checking Printer Status Information. . . . . . . . . . . . . . . . . . . . . . . 6-4
Using the EPSON Status Monitor 2 window . . . . . . . . . . . 6-4
Using the Printer Status window . . . . . . . . . . . . . . . . . . . . . 6-9
Making Monitoring Preference Settings . . . . . . . . . . . . . . . . . . . . 6-10
Turning on background monitoring . . . . . . . . . . . . . . . . . . 6-11
Using the background monitoring icon. . . . . . . . . . . . . . . . 6-12
Chapter 7 Troubleshooting
Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or feeding problems . . . . . . . . 7-6
Continuous paper loading or feeding problems . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems . . . . . . . . . . . . . . . . . 7-11
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . 7-17
Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
vi
Appendix A Enhancing Your Printer With Options
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Optional interface cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . .A-4
Installing the high-capacity or double-bin
cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Loading paper in the high-capacity cut-sheet feeder . . . . .A-6
Selecting the paper source (bin 1 or bin 2) . . . . . . . . . . . . . .A-10
Switching between continuous paper and single-sheet
paper in the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . .A-11
Using the Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . .A-12
Installing the roll paper holder. . . . . . . . . . . . . . . . . . . . . . . .A-13
Loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-14
Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-16
Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-17
Using the C82305] or C82306] serial interface card . . . . . . .A-18
Appendix B Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
vii
Appendix C Specifications
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper alignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
Command Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-12
EPSON ESC/P2 control codes. . . . . . . . . . . . . . . . . . . . . . . . C-12
IBM 2391 Plus emulation control codes. . . . . . . . . . . . . . . . C-16
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-17
International character sets for the Italic table . . . . . . . . . . C-28
Appendix D Customer Support Information
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Automated telephone services . . . . . . . . . . . . . . . . . . . . . . . D-3
For United Kingdom and the Republic of Ireland
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Enquiry Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Faxon EPSON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
EPtec - Bulletin Board Service for latest drivers and
utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
World Wide Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON FAXBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Bulletin Board System . . . . . . . . . . . . . . . . . . . . . . . D-6
Internet URL http://www.epson.com.au. . . . . . . . . . . . . . D-6
Your dealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
For Singapore Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
viii
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7
Internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8
Electronic bulletin board system . . . . . . . . . . . . . . . . . . . . . .D-8
Technical support hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8
Glossary
Index
ix
Getting to Know Your Printer
®
Your EPSON LQ-2180 24-pin dot matrix printer provides
high-quality printing and great performance in a compact design.
Features include:
❏ a variety of paper paths to suit your printing needs
❏ the ability to handle a wide range of paper types, including
continuous paper, multi-part forms with one original plus
up to five copies, labels, single sheets, envelopes, and
postcards
❏ high-speed printing of up to 480 characters per second at 10
characters per inch
Your printer also comes with printer driver software, the
®
®
EPSON Status Monitor 2 utility for Microsoft Windows 95/98
that lets you check the status of your printer quickly and easily,
and other software. In addition, several options are available to
help suit your individual needs.
1
Getting to Know Your Printer
Easy-to-Use-Features
This section highlights some easy-to-use features that you’ll
find helpful.
❏ Use the tear-off feature to save paper.
If you load paper on the front or rear push tractor, you can
use the tear-off feature to advance your continuous paper
to the printer’s tear-off edge when you finish printing. Then
you can easily tear off the printed sheets and save the paper
normally lost between documents. For more information,
see Chapter 2.
❏ Use the paper release lever to change the paper path
without removing the paper.
Using the paper release lever, you can easily switch to
printing on single sheets without removing the continuous
paper loaded on the front or rear push tractor. You can also
easily switch to printing on continuous paper on a different
tractor. For more information, see Chapter 2.
Getting to Know Your Printer
2
paper release
lever
❏ Use the micro adjust feature to adjust the top-of-form and
tear-off positions. See the Glossary for explanations of the
top-of-form and tear-off positions.
The micro adjust feature allows you to move the paper
forward or backward in 1/180-inch increments so that you
can make precise adjustments to the top-of-form and tear-off
positions. For more information, see Chapter 2.
Available Paper Paths
Your printer provides a variety of paper paths for printing on
continuous and single-sheet paper. As described below, paper
can be fed into the printer from the top, front, bottom, or rear.
You select the paper path that best suits your current printing
needs.
3
Getting to Know Your Printer
Printing on continuous paper
You can choose from three tractor positions (front push, rear
push, and pull) and three paper entry slots (front, rear, and
bottom) for continuous paper printing. This section helps you
determine which paper paths and tractor positions are best for
your continuous paper printing needs. See the appropriate
sections in Chapter 2 for tractor installation and paper loading
instructions.
Using a push tractor
If you often need to tear off sheets of continuous paper (for
example, if you are printing purchase orders or sales slips), it is
best to use a push tractor. This allows you to use the printer’s tear-
off edge to easily tear off printed sheets of continuous paper at
the perforation. Also, when continuous paper is loaded on a push
tractor, you can load single sheets of paper from the paper guide
without removing the continuous paper.
There are two push tractor positions: front and rear. The tractors
are installed in the front push and rear push positions when the
printer is shipped. See the table below for details about the push
positions and the corresponding paper-feeding paths.
Note:
❏ The tractor in the rear push position cannot be removed.
Getting to Know Your Printer
4
Tractor position Description
To use this tractor, load paper in the front slot. If you
print on thick paper such as multi-part forms or
continuous paper with labels, load the paper in the
front paper slot because the paper path from this
slot is almost straight. This reduces the chance of
paper jams.
front push
To use this tractor, load paper in the rear slot.
Note:
Because thick multi-part forms require a straight
paper path, load them in the front slot.
Caution:
Do not load continuous paper with labels in the rear
slot. If you load continuous paper with labels in the
rear slot, the labels may come off their backing
sheet inside the printer and cause a paper jam.
rear push
Using a pull tractor
If you often print on thick or heavy continuous paper, such as
multi-part forms or continuous paper with labels, use a tractor in
the pull position. The pull tractor provides the best paper jam
prevention, and allows you to load continuous paper from the
front, rear, or bottom of the printer. However, you cannot use the
tear-off feature with the pull tractor.
Note:
If you plan to use a pull tractor, you can remove the tractor from the
frontpushpositionandinstallitinthepullposition, oryoucanpurchase
the optional pull tractor (C80032✽) and install it in the pull position.
See Chapter 2 for instructions.
5
Getting to Know Your Printer
As shown in the table below, three paper entry slots are available
for use with the pull tractor: front, bottom, and rear.
Paper slot
Description
If you print on thick paper such as multi-part forms
or continuous paper with labels, load it using the
front paper slot because the paper path from this
slot is almost straight. This reduces the chance of
paper jams.
front
Because the bottom paper slot has the straightest
paper path, it is ideal for printing on thick paper,
such as multi-part forms or continuous paper with
labels.
Note:
When loading paper in the bottom slot, be sure to
use a printer stand with an opening large enough
so that the paper can feed through it without
obstruction.
bottom
You can also load continuous paper onto the pull
tractor using the rear slot.
Note:
Because thick multi-part forms require a straight
paper path, load them in the front slot.
Caution:
Do not load continuous paper with labels in the rear
slot. If you load continuous paper with labels in the
rear slot, the labels may come off their backing
sheet inside the printer and cause a paper jam.
rear
Getting to Know Your Printer
6
Using the push and pull tractors in combination
To improve continuous paper feeding and reduce paper jams,
you can use two tractors at the same time. This is especially
helpful for printing on continuous pre-printed forms, multi-part
forms, or labels, and for printing high quality graphics. When
using two tractors in combination, you can load paper in the front
paper slot onto the front push tractor and the pull tractor, or load
paper in the rear paper slot onto the rear push tractor and the pull
tractor.
Combination
Description
To use the rear push tractor with the pull tractor, you
need to remove the standard tractor that comes in
the front push position and install it in the pull
position.
Note:
Because thick multi-part forms require a straight
paper path, load them in the front slot.
rear push
and pull
Caution:
Do not load continuous paper with labels onto
the rear push tractor even when it is used in
combination with the pull tractor. If you load
continuouspaperwith labels onto the rear push/pull
tractor, the labels may come off their backing sheet
inside the printer and cause a paper jam.
To use the front push tractor with the pull tractor, you
need to purchase the optional pull tractor
(C80032✽) and install it in the pull position.
front push
and pull
Note:
For more information on using two tractors in a push and pull
combination, see page 2-29.
7
Getting to Know Your Printer
Printing on single sheets
As shown below, your printer has two paper entry slots for
printing on single sheets: top and front. When continuous paper
is loaded on the front or rear push tractor, you can load single
sheets in the top or front slot without removing the continuous
paper.
This section helps you determine which paper slot best suits your
single-sheet printing needs. See Chapter 3 for paper loading
instructions.
Loading paper in the top slot
You can load ordinary single sheets, single-sheet multi-part
forms, envelopes, or postcards in the top slot.
Note:
Load envelopes only in the top slot.
Getting to Know Your Printer
8
Loading paper in the front slot
You can load ordinary single sheets, single-sheet multi-part
forms, or postcards in the front slot.
Note:
Always use the front paper slot to load single-sheet multi-part forms
that are bound by line glueing only at the side.
9
Getting to Know Your Printer
Options
Your printer comes with everything necessary to print on
continuouspaperandsinglesheetsusingavarietyofpaperpaths.
By adding options, such as a cut-sheet feeder, pull tractor unit, or
roll paper holder, you can further expand your printer’s
versatility. Optional interface cards are also available to
supplement your printer’s built-in parallel interface. For more
information on options for your printer, see Appendix A,
“Enhancing Your Printer With Options.”
Ribbon Cartridge
Your printer uses the following ribbon cartridge:
EPSON black ribbon cartridge
S015086
When printing becomes faint, you need to replace the ribbon
cartridge. Genuine EPSON ribbon cartridges are designed and
manufactured to work properly with your EPSON printer. They
ensure proper operation and long life of the print head and other
printer parts.
To replace a used ribbon cartridge, follow the instructions under
“Installing or Replacing the Ribbon Cartridge” on page 1-6.
Getting to Know Your Printer 10
Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the printer.
❏ Do not place the printer on an unstable surface or near a
radiator or heat source.
❏ Place the printer on a flat surface. The printer will not operate
properly if it is tilted or at an angle.
❏ Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❏ Use only the type of power source indicated on the printer’s
label.
❏ Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
❏ Do not use a damaged or frayed power cord.
❏ If you use an extension cord with the printer, make sure
the total ampere rating of all devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.
❏ Unplug the printer before cleaning, and clean it with a damp
cloth only.
❏ Do not spill liquid on the printer.
❏ Except as specifically explained in this guide, do not attempt
to service the printer yourself.
11
Getting to Know Your Printer
❏ Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; or if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
❏
Printer parts marked with this symbol may be hot.
Turn off the printer and let it cool for a few minutes
before you touch any printer part marked with this
symbol.
K
❏ If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and over-
current protection for this printer, the building installation
must be protected by a 16 Amp circuit breaker.
Note for German-speaking users:
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem 16
A-Überstromschalter abgesichert ist.
Print Head Caution Symbol
The symbol on the print head indicates that this
part may be hot. Never touch the print head just
after the printer has been used. Let the print head
cool for a few minutes before touching it.
K
Getting to Know Your Printer 12
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
The International ENERGY STAR Office Equipment program
is a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution caused by
power generation.
For United Kingdom Users
Use of options
Epson (UK) Limited shall not be liable against any damages
or problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK) Limited.
13
Getting to Know Your Printer
Safety information
Warning: This appliance must be earthed. Refer to rating plate
for voltage and check that the appliance voltage corresponds to the
supply voltage.
w
Important: The wires in the mains lead fitted to this appliance are
coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match
coloured markings used to identify the terminals in a plug, please
proceed as follows:
The green and yellow wire must be connected to the terminal in
the plug which is marked with the letter E or the Earth symbol (G).
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Getting to Know Your Printer 14
How To Use Your Manuals
This User’s Guide provides detailed information on setting up
and using your printer. The Quick Reference Guide that also
comes with the printer summarizes basic information on how
to use the printer.
Warnings, Cautions, and Notes
This guide uses the following conventions:
Warnings must be followed to avoid bodily injury.
w
Cautions must be observed to avoid damage to your equipment.
c
Notes contain important information and useful tips on the operation
of your printer.
15
Getting to Know Your Printer
Chapter 1
1
Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Positioning the continuous paper supply. . . . . . . . . . . . . . . . 1-5
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . 1-6
Attaching the Paper Guide and Paper Separator . . . . . . . . . . . . . . 1-11
Plugging In the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . 1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Installing in Windows 95, 98, and NT 4.0 . . . . . . . . . . . . . . . . 1-16
Installing in Windows 3.1 and NT 3.5x. . . . . . . . . . . . . . . . . . 1-17
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Setting Up the Printer 1-1
Unpacking the Printer
Besides this guide, your printer box should include EPSON
printer software disks, a Notice Sheet, and the following items:
paper guide
printer
paper separator
power cord
screwdriver
ribbon cartridge
Note:
Depending on your printer model, the power cord may be permanently
attached to the printer. Also, the shape of the power cord plug varies
depending on the country in which you bought your printer; be sure the
plug you have is the right one for your location.
1-2
Setting Up the Printer
Caution:
There are several models of the printer designed for different
voltages, and it is not possible to adjust the printer for use with
another voltage. If the label on the back of the printer does not
show the correct voltage for your country, contact your dealer.
c
1
You must remove all protective materials packed around and
inside your printer before you set it up and turn on the power.
Follow the directions on the Notice Sheet (packed with the
printer) to remove these materials. A screwdriver has been
provided for removing the transportation screw.
Save all packing and protective materials, including the
transportation screw and the protective locking clips on the
paper tension unit, in case you need to ship the printer in the
future. It should always be transported in its original
packaging or equivalent materials.
Setting Up the Printer 1-3
Choosing a Place for the Printer
Follow the guidelines below when selecting a location for your
printer.
❏ Place the printer on a flat, stable surface. The printer will not
operate properly if it is tilted or at an angle.
❏ Place the printer where you can easily connect it to a network
interface cable, if necessary.
❏ Leave adequate room around the printer for easy operation
and maintenance.
❏ Avoid using or storing the printer in places subject to rapid
changes in temperature and humidity. Also keep it away
from direct sunlight, strong light, heat sources, or excessive
moisture or dust.
❏ Avoid places subject to shocks and vibrations.
❏ Place the printer near a wall outlet where you can easily
unplug the power cord.
Note for French-speaking users:
Placez l'imprimante près d'une prise de contact où la fiche peut être
débranchée facilement.
❏ Avoid electrical outlets controlled by wall switches or
automatic timers. An interruption in power can erase
information in the memory of your printer or computer.
Also avoid outlets on the same circuit as large motors or
other appliances that can cause voltage fluctuations.
❏ Keep the entire computer system away from potential
sourcesofelectromagneticinterference,suchasloudspeakers
or the base units of cordless telephones.
1-4
Setting Up the Printer
❏ Use a grounded power outlet; do not use an adapter plug.
❏ Make sure the paper path is clear and unobstructed before
1
you print on continuous paper. (See the next section.)
If you plan to use a printer stand, follow these guidelines:
❏ Use a stand that supports at least 26 kg (57.8 lb).
❏ Never use a stand that tilts the printer. The printer should
always be kept level.
❏ Position your printer’s power cord and interface cable so they
do not interfere with paper feeding. If possible, secure the
cables to a leg of the printer stand.
Positioning the continuous paper supply
Before using continuous paper, make sure you line upyour paper
supply with the tractor feeder so the paper feeds smoothly into
the printer, as shown below.
Setting Up the Printer 1-5
Installing or Replacing the Ribbon Cartridge
This section describes how to install or replace the ribbon
cartridge. The installation and replacement procedures are the
same except that you need to remove the used ribbon cartridge
before replacing it with a new one.
EPSON recommends using genuine EPSON ribbon cartridges
(S015086). Products not manufactured by EPSON may cause
damage to your printer not covered by EPSON’s warranties.
Warning:
You will need to move the print head by hand to install or replace
the ribbon cartridge. If you have just used the printer, the print
head may be hot; let it cool for a few minutes before touching it.
w
1. Make sure the printer is turned off. The printer is off when
the surface of the Operate button is even with the button
protectors as shown.
Caution:
Moving the print head while the printer is on may damage
the printer.
c
2. If the printer is connected to an electrical outlet, unplug it
from the outlet.
1-6
Setting Up the Printer
3. Lift the printer cover by its back edge and then pull it
straight up and off.
1
4. Make sure that the print head is not hot; if it is, let it cool for
a few minutes before touching it. Then slide the print head to
the ribbon installation position (the indented portion of the
paper tension unit) by hand.
Note:
When you use the pull tractor, you can replace the ribbon cartridge
even though the print head is not positioned in the ribbon
installation position.
Setting Up the Printer 1-7
5. If a used cartridge is installed, grasp the cartridge and pull it
slightly forward and up; the ribbon guide snaps away from
the metal pins behind the print head. Properly dispose of the
used ribbon cartridge.
ribbon guide
6. Remove the new ribbon cartridge from the package. Remove
the separator from the middle of the ribbon cartridge and
discard the separator. Then turn the ribbon-tightening knob
in the direction of the arrow to remove any slack in the ribbon.
separator
ribbon-tightening knob
1-8
Setting Up the Printer
7. Hold the cartridge with the ribbon-tightening knob up. Fit
the two front notches of the ribbon cartridge over the small
pegs on each side of the printer as shown below. Then lay the
cartridge flat.
1
8. Make sure that the two rear notches of the cartridge fit over
the small pegs on each side of the printer. Then gently press
down the cartridge until both ends click into place.
Setting Up the Printer 1-9
9. Lift the ribbon guide of the ribbon cartridge (①) and insert it
firmly over the metal pins behind the print head (②). Make
sure the ribbon is not twisted or creased and that it is in place
behind the print head. Press down the guide until it clicks
into place.
ribbon guide
ribbon-tightening
knob
10. Turn the ribbon-tightening knob in the direction of the arrow
to remove any slack in the ribbon as shown above. Then slide
the print head from side to side to make sure it moves
smoothly.
1-10
Setting Up the Printer
11. Replace the printer cover by first inserting the front tabs into
the slots on the printer and then lowering the cover until it
clicks into place.
1
Attaching the Paper Guide and Paper Separator
To installthe paper guide and paper separator, follow these steps:
1. Turn over the paper guide and insert the paper separator’s
tabs into the slots on the paper guide.
paper separator
paper guide
Setting Up the Printer 1-11
2. Make sure the paper guide cover is open as shown below.
Attach the paper guide by sliding the slots on the bottom of
the paper guide over the pegs behind the paper tension unit.
paper tension
unit
paper guide cover
3. Close the paper guide cover.
1-12
Setting Up the Printer
Plugging In the Printer
1. Make sure the printer is turned off. The printer is off when
the surface of the Operate button is even with the button
protectors as shown below.
1
2. Check the label on the back of the printer to make sure its
voltage matches that of your electrical outlet. Also make sure
the plug on your printer’s power cord matches your electrical
outlet.
Caution:
It is not possible to change the printer’s voltage. If the rated
voltage and your outlet voltage do not match, contact your
dealer for assistance. Do not plug in the power cord.
c
3. If the power cord is not attached to the printer, plug the
appropriate end into the AC inlet on the back of the printer.
4. Plug the power cord into a properly grounded electrical
outlet.
Setting Up the Printer 1-13
Connecting the Printer to Your Computer
To connect your computer to your printer’s built-in parallel
interface, you need a shielded, twisted-pair parallel cable with a
D-SUB, 25-pin, male connector for your computer and a 36-pin
®
Centronics compatible connector for the printer.
Ifyourcomputerrequiresadifferenttypeofprinterinterface, you
should be able to use one of the optional interfaces described on
page A-3.
Follow the steps below to connect the printer to your computer
using the built-in parallel interface.
1. Make sure both the printer and computer are turned off. The
printer is off when the surface of the Operate button is even
with the button protectors.
2. Plug the cable connector securely into the printer’s interface
connector, and squeeze the wire clips together until they lock
in place on both sides of the connector.
1-14
Setting Up the Printer
3. If your cable has a ground wire, connect it to the printer’s
ground connector as shown below.
1
4. Plug the other end of the cable into the computer. (If the cable
has a ground wire at the computer end, attach it to the ground
connector at the back of the computer.)
After you connect the printer to your computer, install the printer
software as described in the next section.
Installing the Printer Software
After connecting the printer to your computer, you need to install
the software included on the EPSON printer software CD-ROM
shipped with your printer.
Your printer software includes:
❏ Printer driver
The printer driver is the software that runs, or "drives," your
printer. With it, you can make settings such as print quality,
resolution, and paper size.
❏ EPSON Status Monitor 2 (Windows 95/98 only)
The EPSON Status Monitor 2 notifies you of printer errors
and displays printer status information.
❏ EPSON Remote! (Dos-based printer setup utility)
The EPSON Remote! Utility allows you to easily change the
printer’s default settings from the computer screen. To use
the EPSON Remote! Utility with DOS, see page 4-22.
If you are using DOS, see " For DOS programs" on page 1-18.
Setting Up the Printer 1-15
If you are using the floppy disk version of the software, make a
backup copy of the EPSON printer software disk before you
begin installation. If you wish to make a floppy disk version of
the printer software on your CD-ROM, you can use the Driver
disk creation utility included on the CD. See "Installing in
Windows 95, 98, and NT4.0" or "Installing in Windows 3.1 and
NT 3.5x" in this Chapter.
Installing in Windows 95, 98, and NT 4.0
Follows these steps below to install the printer software for
Windows 95, 98, or Windows NT 4.0:
Note:
Installing the printer software for Window NT 4.0 may require network
administration privileges. Ask your network administrator for more
information.
1. Insert the printer software CD shipped with your printer in
the CD-ROM drive. The Install dialog box appears. (For
floppydiskusers, insertdiskinadiskdrive, thendouble-click
the FD drive icon and double-click the Setup.exe icon.)
2. Click Install to start the printer software installation.
Note:
❏ If the New Hardware Found screen or any other Wizard appears
when you turn on your computer, click Cancel and follow the
steps above.
❏ Installation time varies depending on your computer.
❏ If you wish to make a floppy disk version of the printer software
included on your CD-ROM, run EPSETUP program. In the dialog
box that appears, click the Driver disk creation utility button and
follow the on-screen instruction.
For information on opening and using the software, see "Using
the Printer Software" in Chapter 4. See also "Using EPSON Status
Monitor 2" in Chapter 6.
1-16
Setting Up the Printer
Installing in Windows 3.1 and NT 3.5x
Follows these steps below to install the printer software for
Windows 3.1 or Windows NT 3.5x:
1
Note:
Installing the printer software for Window NT 3.5x may require
network administration privileges. Ask your network administrator for
more information.
1. Make sure Windows is running and the Program Manager
window is open.
2. Insert the printer software CD shipped with your printer in
the CD-ROM drive. (If you use the floppy disk version, insert
it in a disk drive.)
3. Choose Run from the File menu. You see the Run dialog box.
In the Command Line box, type D:SETUP and click OK. If the
CD-ROM drive has a drive letter other than "D", or if you are
using the floppy disk version, substitute the appropriate
letter.
Note:
If you wish to make a floppy disk version of the printer software included
on your CD-ROM, type EPSETUP instead of SETUP. In the dialog
box that appears, click the Driver disk creation utility button and follow
the on-screen instruction.
4. The installation program begins copying the printer software
files.
5. When the installation is complete, click OK to exit the
installation program.
Setting Up the Printer 1-17
The installation program automatically selects this printer as the
default printer for Windows applications.
For information on opening and using the software, see "Using
the Printer Software" in Chapter 4.
For DOS programs
To control the printer from DOS application programs, you need
to select the printer you are using or another available printer
from the printer list of your application.
Choose the EPSON LQ-2180 printer at the appropriate step in the
setuporinstallationprocedureofyourDOSapplicationprogram.
IfthelistinyourapplicationdoesnotincludetheLQ-2180printer,
choose the first available printer from this list:
LQ-2170/LQ-2070
LQ-1070/1070+
LQ-870/1170
LQ-850+/1050+
LQ-850/1050
LQ-510/550/1010
LQ-200
LQ-500
LQ-860+/1060+
LQ-2550
LQ-2500
LQ-800/1000
LQ-1500
Note:
If your application does not list a suitable alternative, contact the
software manufacturer to see if an update is available.
1-18
Setting Up the Printer
Chapter 2
Printing on Continuous Paper
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Loading Multi-Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2
Loading Continuous Paper With Labels . . . . . . . . . . . . . . . . . . . . . 2-5
Removing continuous paper with labels . . . . . . . . . . . . . . . . 2-7
Using the Front Push Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installing the tractor in the front push position. . . . . . . . . . . 2-8
Loading paper onto the front push tractor . . . . . . . . . . . . . . . 2-9
Removing the printed document from the front
push tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Removing the front push tractor . . . . . . . . . . . . . . . . . . . . . . . 2-15
Using the Rear Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Loading paper onto the rear push tractor. . . . . . . . . . . . . . . . 2-16
Removing the printed document from the rear
push tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Using the Tractor in the Pull Position . . . . . . . . . . . . . . . . . . . . . . . 2-21
Installing the tractor in the pull position . . . . . . . . . . . . . . . . 2-22
Loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . . 2-23
Removing paper from the pull tractor . . . . . . . . . . . . . . . . . . 2-29
Using two tractors in a push and pull combination . . . . . . . 2-29
Removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Switching Between Printing on Continuous Paper
and Printing on Single Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Switching to printing on single sheets . . . . . . . . . . . . . . . . . . 2-34
Switching to printing on continuous paper . . . . . . . . . . . . . . 2-35
Adjusting the Top-of-Form Position. . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Advancing the Paper to the Tear-Off Edge . . . . . . . . . . . . . . . . . . . 2-39
Using the Tear Off/Bin button . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Advancing paper to the tear-off position automatically . . . 2-40
Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . 2-40
Printing on Continuous Paper 2-1
Setting the Paper Release Lever
You can load paper in the printer from various paper sources,
such asthefrontpushtractororthepaperguide. Yousetthepaper
release lever to indicate the paper source you want to use. The
table below describes each paper release lever position.
Note:
To decide which paper source and paper path best suits your printing
needs, see “Available Paper Paths” on page 3.
paper release
lever
Paper release
lever position
Description
Single-sheet position
For loading single-sheet paper from the top or front
slot. For information on loading single sheets, see
Chapter 3.
Rear push tractor position
Forloadingcontinuouspaperfromthe tractorinstalled
in the rear push position. Also set the lever to this
position when using the rear push and pull tractors in
combination.
Front push tractor position
Forloadingcontinuouspaperfromthe tractorinstalled
in the front push position. Also set the lever to this
position when using the front push and pull tractors in
combination.
2-2
Printing on Continuous Paper
Paper release
lever position
Description
Pull tractor position
Forloadingcontinuouspaperfromthetractorinstalled
on top of the printer in the pull position. When the
tractor is in the pull position, you can load paper in the
front, rear, or bottom slot.
2
Note:
You can load two different types of continuous paper onto the front and
rear push tractors, and easily switch between them using the paper
release lever. Before moving the paper release lever, always press the
Load/Eject button to feed the paper in the paper path backward to the
standby position.
Setting the Paper Thickness Lever
Setting the paper thickness lever allows the printer to
accommodate various thicknesses of paper. The paper thickness
lever is located under the printer cover. You can select one of nine
positions identified by the scale next to the lever.
paper thickness
lever
3
4
5
6
7
Printing on Continuous Paper 2-3
Use the following table to set the paper thickness lever to match
the thickness of your paper.
Paper type*
Lever position
Ordinary (single sheets or continuous paper)
Thin paper
0
-1 or 0
Carbonless multi-part forms with:
2 parts (original + 1 copy)
3 parts (original + 2 copies)
4 parts (original + 3 copies)
5 parts (original + 4 copies)
6 parts (original + 5 copies)
1
2
3
5
7
Continuous paper with labels
Envelopes
2
2 or 6
2
Postcards
* See Appendix C for complete paper specifications.
Note:
❏ If the printed image is smeared, you may need to set the paper
thickness lever one position higher to improve print quality.
❏ If the printed image is faint or has many gaps, you may need to set
the paper thickness lever one position lower to improve print quality.
2-4
Printing on Continuous Paper
Loading Multi-Part Forms
You can use carbonless multi-part forms of up to six parts (five
copies in addition to the original). Make sure you set the paper
thickness lever to the proper position based on the number of
layers in your form.
2
For best results with thick paper such as multi-part forms, select
a straight or almost straight paper path. It is best to load multi-
part forms using:
❏ the front slot and the front push tractor
❏ the front or bottom slot and the pull tractor
Except for setting the paper thickness lever, you load multi-part
forms the same way you load ordinary continuous paper. For
details, see the sections on loading continuous paper later in this
chapter.
Note:
❏ Be sure your multi-part forms do not exceed 0.46 mm (0.018 inch)
in thickness for the printable area and up to 0.9 mm (0.035 inch) for
the perforated edges.
❏ Use multi-part forms only under normal temperature and humidity
conditions, as follows:
Temperature
Humidity
15 to 25°C (59 to 77°F)
30 to 60% RH
❏ Do not load paper that is damaged, curled or wrinkled.
Loading Continuous Paper With Labels
When printing on labels, use only the type of labels that are
mounted on continuous backing sheets with sprocket holes for
use with a tractor feeder. Do not try to print on single sheets with
labels because the printer may not feed labels on a shiny backing
sheet properly.
Printing on Continuous Paper 2-5
Thick paper, such as continuous paper with labels, requires a
straight or almost straight paper path. You can load labels in the
front (push tractor or pull tractor) or bottom (pull tractor) paper
slot; however, for best results, use the tractor in the pull position
and load paper in the front or bottom paper slot.
You load labels the same way you load ordinary continuous
paper, except you must set the paper thickness lever to 2 before
printing on labels. See “Loading paper onto the pull tractor” on
page 2-23 for more information.
Caution:
❏ Do not load continuous paper with labels in the rear paper
c
slot because the paper path from the rear slot is curved; labels
may come off their backing sheet inside the printer and cause
a paper jam.
❏ Never use the tear-off feature (by pressing the Tear Off/Bin
button or turning on the auto tear-off mode as described in
“About Your Printer’s Default Settings” in Chapter 5) to feed
continuous paper with labels backward; they may come off their
backing sheet and jam the printer.
❏ Becauselabelsaresensitivetotemperatureandhumidity,use
them only under normal operating conditions, as follows:
Temperature
Humidity
15 to 25°C (59 to 77°F)
30 to 60%RH
❏ Do not load continuous paper with labels that is damaged,
curled or wrinkled.
❏ Do not leave labels loaded in the printer between jobs; they
may curl around the platen and jam when you resume
printing.
2-6
Printing on Continuous Paper
Removing continuous paper with labels
To avoid peeling labels off the backing sheet and jamming the
printer, follow the steps below when you remove continuous
paper with labels from the printer.
2
1. After you finish printing, tear off the fresh supply of
continuous labels at the perforation nearest the paper entry
slot.
2. Hold down the LF/FF button to eject the remaining labels from
the printer.
Caution:
Never press the Load/Eject or Tear Off/Bin button. When fed
backward, labels can easily come off the backing sheet and cause
a paper jam.
c
Printing on Continuous Paper 2-7
Using the Front Push Tractor
To use the front push tractor, load continuous paper in the front
slot. For more information on when to use the front push tractor,
see “Available Paper Paths” on page 3.
Note:
The tractors are installed in the front push and rear push positions when
the printer is shipped. The rear push tractor cannot be removed.
Installing the tractor in the front push position
If a tractor is installed in the front push position, skip to “Loading
paper onto the front push tractor“ on the next page.
If a tractor is installed in the pull position, you need to remove it,
and replace the paper tension unit as described on page 2-33
before using the front push tractor.
To install the tractor in the front push position, follow these steps:
1. Make sure the printer is turned off.
2. Open the front paper guide by pulling the tab at the center
of the guide. Then remove the guide by grasping both sides
and pulling it straight out of the printer.
tab
2-8
Printing on Continuous Paper
3. Insert the tractor into the printer’s mounting slots and press
down both ends of the tractor to make sure that it is firmly
seated.
2
You are now ready to load continuous paper onto the front push
tractor as described in the next section. To remove the tractor, see
page 2-15.
Loading paper onto the front push tractor
To load paper onto the front push tractor, follow these steps:
1. Open the front paper guide by pulling the tab at the center
of the guide. Then remove the guide by grasping both sides
and pulling it straight out of the printer. Check that the tractor
is installed in the front push position.
Printing on Continuous Paper 2-9
2. Set the paper release lever to the front push tractor position.
Also set the paper thickness lever (located under the printer
cover) to the proper position for your paper’s thickness.
3. Release the left and right sprockets by pushing the sprocket
lock levers backward.
2-10
Printing on Continuous Paper
4. Slide the left sprocket to the left margin of your paper using
the arrow mark inside the printer. (Printing starts at the arrow
mark.) Then pull the lever forward to lock it in place.
2
Note:
See “Paper alignment” and “Printable area” in Appendix C for
more information on the left margin position.
5. Slide the right sprocket to match the width of your paper, but
do not lock it. Move the paper support midway between the
two sprockets as shown above.
6. Open both sprocket covers. Make sure your paper has a
clean, straight edge and fit the first four holes of the paper,
printable side up, over the tractor pins. Then close the
sprocket covers.
Printing on Continuous Paper 2-11
7. Slide the right sprocket to remove any slack in the paper; then
lock it in place by pushing the sprocket lock down.
8. Attach the front paper guide by sliding it along the printer’s
mounting slots as shown below. Then close the front paper
guide.
9. Slide the edge guides to the middle of the top paper guide.
Make sure that the printer cover and the paper guide cover
are closed.
Note:
Always close the printer cover before printing. The printer does not
print when the cover is open.
2-12
Printing on Continuous Paper
10. Make sure the printer is on. You may need to check and
change the printer driver settings as described in Chapter 4.
When the printer receives data, it automatically loads the
paper and starts printing. The printed pages are fed over the
paper guide toward the back of the printer.
2
11. After you finish printing, follow the steps in the next section
to tear off your printed document.
If the first printed line on your page appears too high or low,
you can fix this using the micro adjust feature as described in
“Adjusting the Top-of-Form Position” on page 2-36.
Caution:
Never use the knob to adjust the top-of-form position; this may
damage the printer or cause it to lose the top-of-form position.
c
Removing the printed document from the front push
tractor
To remove the printed document, follow these steps:
1. Make sure the Tear/Off Bin lights are flashing. (This indicates
your paper is at the current tear-off position.) You may need
to press the Tear Off/Bin button to advance the paper to the
tear-off position.
Printing on Continuous Paper 2-13
2. Open the paper guide cover, and tear off the printed
document using the tear-off edge of the printer.
Note:
If your paper’s perforation is not properly aligned with the tear-off
edge, you can adjust the tear-off position using the micro adjust
feature. See “Adjusting the tear-off position” on page 2-40.
Caution:
Never use the knob to adjust the tear-off position; this may
damage the printer or cause it to lose the tear-off position.
c
3. Close the paper guide cover.
When you resume printing, the printer automatically feeds
the paper back to the top-of-form position and starts printing.
To remove the remaining paper from the printer, press the Load/
Ejectbutton to feed thepaperbackward to thestandby position. (See
the Glossary for an explanation of the standby position.) Then open
the sprocket covers of the tractor and remove the paper.
Caution:
Always tear off your printed document before you press the
Load/Eject button. Reverse feeding several pages at a time may
cause a paper jam.
c
2-14
Printing on Continuous Paper
Removing the front push tractor
To remove the tractor from the front push position, follow these
steps:
1. Remove any paper from the tractor as described in the
previous section.
2
2. Turn off the printer.
3. Open the front paper guide by pulling the tab at the center of
the guide. Then remove the guide by grasping both sides and
pulling it straight out of the printer.
4. Press the tractor’s lock tabs, tilt the tractor up, and lift it out
of the printer.
5. Replace the front paper guide by sliding it along the printer’s
mounting slots until it locks in place. Then close the front
paper guide.
Printing on Continuous Paper 2-15
Using the Rear Push Tractor
To use the rear push tractor, load continuous paper in the rear
slot. For information on when to use the rear push tractor, see
“Available Paper Paths” on page 3.
Loading paper onto the rear push tractor
If a tractor is installed in the pull position, you need to remove it
and replace the paper tension unit as described on page 2-33
before using the rear push tractor.
Note:
❏ To avoid paper jams, it is best to load thick multi-part forms using
the front or bottom slot and pull or front push tractor.
Caution:
Do not load continuous paper with labels in the rear paper slot;
the labels may come off their backing sheet inside the printer and
cause a paper jam.
c
To load paper onto the rear push tractor, follow these steps:
1. Open the paper guide cover and remove the paper guide.
2-16
Printing on Continuous Paper
2. Set the paper release lever to the rear push tractor position.
Also set the paper thickness lever (located under the printer
cover) to the proper position for your paper’s thickness.
2
3. Release the left and right sprockets by pulling the sprocket
lock levers forward.
front of the printer
Printing on Continuous Paper 2-17
4. Slide the left sprocket to the left margin of the paper using the
scale on the printer. (Printing starts at the “0” mark.) Then
push the lever back to lock it in place.
front of the printer
Note:
See “Paper alignment” and “Printable area” in Appendix C for
more information on the left margin position.
5. Slide the right sprocket to match the width of your paper, but
do not lock it. Move the paper support midway between the
two sprockets as shown above.
6. Open both sprocket covers. Make sure your paper has a
clean, straight edge and fit the first four holes of the paper,
printable side down, over the tractor pins. Then close the
sprocket covers.
front of the printer
7. Slide the right sprocket to remove any slack in the paper; then
lock it in place by pushing the sprocket lock down.
2-18
Printing on Continuous Paper
8. Attach the paper guide as described on page 1-11.
9. Slide the edge guides to the middle of the paper guide. Then
close the paper guide cover.
2
Note:
Always close the printer cover before printing. The printer does not
print when the cover is open.
10. Make sure the printer is on. You may need to check and
change the printer driver settings as described in Chapter 4.
When the printer receives data, it automatically loads the
paper and starts printing. The printed pages are fed over the
paper guide toward the back of the printer.
11. After you finish printing, follow the steps in the next section
to tear off your printed document. If the first printed line on
your page appears too high or low, you can fix this by using
the micro adjust feature as described in “Adjusting the Top-
of-Form Position” on page 2-36.
Caution:
Never use the knob to adjust the top-of-form position; this may
damage the printer or cause it to lose the top-of-form position.
c
Printing on Continuous Paper 2-19
Removing the printed document from the rear push
tractor
To remove the printed document, follow these steps:
1. Make sure the Tear Off/Bin lights are flashing. (This indicates
your paper is at the current tear-off position). You may need
to press the Tear Off/Bin button to advance the paper to the
tear-off position.
2. Open the paper guide cover, and tear off the printed
document using the tear-off edge of the printer.
Note:
If your paper’s perforation is not properly aligned with the tear-off
edge, you can adjust the tear-off position using the micro adjust
feature. See “Adjusting the tear-off position” on page 2-40.
Caution:
Never use the knob to adjust the tear-off position; this may
damage the printer or cause it to lose the tear-off position.
c
3. Close the paper guide cover.
When you resume printing, the printer automatically feeds
the paper back to the top-of-form position and starts printing.
2-20
Printing on Continuous Paper
To remove the remaining paper from the printer, press the Load/
Ejectbutton to feed the paper backward to the standby position. (See
the Glossary for an explanation of the standby position.) Then open
the sprocket covers of the tractor and remove paper.
2
Caution:
Always tear off your printed document before you press the
Load/Eject button. Reverse feeding several pages at a time may
cause a paper jam.
c
Using the Tractor in the Pull Position
Using the tractor in the pull position is ideal for printing on thick
and heavy continuous paper, such as multi-part forms or
continuous paper with labels. However, you cannot use the tear-
off feature with the pull tractor.
You can also load paper onto the pull tractor from the rear slot.
However, doing so is not recommended because the paper path
from the rear slot is curved. Because thick paper requires a
straight paper path to avoid paper jams, it is best to load paper in
the front or bottom slot when using the pull tractor.
Caution:
Do not load continuous paper with labels in the rear paper slot;
the labels may come off their backing sheet inside the printer and
cause a paper jam.
c
To further reduce the chance of paper jams and improve the
performance of continuous paper, you can use two tractors in
combination. When using this printing method, you load your
paper onto both the front push tractor and the pull tractor, or both
the rear push tractor and the pull tractor. See “Using two tractors
in a push and pull combination” on page 2-29.
Printing on Continuous Paper 2-21
Installing the tractor in the pull position
To install a tractor in the pull position you must either remove the
front push tractor or install the optional pull tractor (C80032✽).
To remove the front push tractor, see “Removing the front push
tractor” on page 2-15.
Note:
The tractor in the rear push position cannot be removed.
To install a tractor in the pull position, follow these steps:
1. Make sure the printer is turned off. Lift the printer cover up
and off the printer.
2. Push up the tabs on each side of the paper tension unit and
lift the unit up and off the printer. Store the paper tension unit
in a safe place.
2-22
Printing on Continuous Paper
3. Lower the tractor into the printer’s mounting slots and press
down both ends of the tractor to make sure that it is firmly
seated.
2
You are now ready to load continuous paper onto the pull tractor
as described in the next section. To remove the pull tractor, see
page 2-32.
Loading paper onto the pull tractor
When using the pull tractor, load continuous paper in the front
or bottom slot, if possible; loading paper in the rear slot may
increase the chance of a paper jam.
Caution:
Do not load continuous paper with labels in the rear paper slot;
the labels may come off their backing sheet inside the printer and
cause a paper jam.
c
Printing on Continuous Paper 2-23
To load paper onto the pull tractor, follow these steps:
1. Make sure the printer is turned off, and the printer cover is
removed. Also check that a tractor is installed in the pull
position.
2. Slide the edge guides to the middle of the paper guide.
3. Set the paper release lever to the pull tractor position. Also
set the paper thickness lever to the proper position for your
paper’s thickness.
4. Release the left and right sprockets by pulling the sprocket
lock levers forward.
2-24
Printing on Continuous Paper
5. Slide the left sprocket to the left margin of the paper using the
scale on the paper guide as a guide. (Printing starts at the
arrow mark.) Then push the lever back to lock it in place.
2
Note:
See “Paper alignment” and “Printable area” in Appendix C for
more information on the left margin position.
6. Push back the left sprocket lever to lock it in place.
7. Slide the right sprocket to match the width of your paper, but
do not lock it. Move the paper support midway between the
two sprockets as shown above. Then open both sprocket
covers.
8. Make sure your paper has a clean, straight edge.
Printing on Continuous Paper 2-25
9. Insert the paper into the front, bottom, or rear paper slot as
described below until it emerges between the platen and the
ribbon guide. Then pull up the paper until the perforation
between the first and second pages is even with the top of the
printer’s ribbon.
Before you load paper in the
front slot, remove the front
paper guide. Then load
paper printable side up.
Load paper in the bottom slot
printable side up (forward).
Before you load paper in the
rear slot, remove the paper
guide. Then load paper in the
rear slot printable side down.
10. Fit four holes of the paper over the tractor pins on both
sprockets. Then close the sprocket covers.
11. Slide the right sprocket to remove any slack in the paper; then
lock it in place by pushing the sprocket lock down.
2-26
Printing on Continuous Paper
12. If you use the front slot, attach the front paper guide with the
continuous paper positioned as shown below. Then close it.
If you use the rear slot, replace the paper guide and make sure
the edge guides are together in the middle of the paper guide.
2
13. Turn on the printer.
14. Remove any slack in the paper and adjust the top-of-form
position (the position where the printer will start printing) by
pressing the LF/FF button or using the micro adjust feature. (To
use the micro adjust feature, see “Adjusting the Top-of-Form
Position” on page 2-36.) The printer will start printing at the
current position without advancing the paper.
Caution:
❏ Never use the knob to remove slack in the paper or to
c
adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
❏ Always remove any slack from the paper; otherwise
print quality may be reduced.
Printing on Continuous Paper 2-27
15. Attach the printer cover and close the paper guide cover.
Note:
Always close the printer cover before printing. The printer does not
print when the cover is open.
16. You may need to check and change the printer driver settings
as described in Chapter 4. Send a print job to the printer. The
printer starts printing from the current position without
advancing the paper. Theprinted pages arefed over the paper
guide toward the back of the printer.
17. After you finish printing, open the paper guide cover; then
tear off the printed document at the perforation nearest the
paper exit slot.
2-28
Printing on Continuous Paper
Removing paper from the pull tractor
1. After you finish printing, tear off the fresh supply of paper at
the perforation nearest the paper entry slot.
2
2. Hold down the LF/FF button to eject the paper from the printer.
Using two tractors in a push and pull combination
Toimprovecontinuouspaperfeedingandreducepaperjams, you
can use two tractors at the same time. When using two tractors in
combination, you can load paper in the front paper slot onto both
the front push tractor and the pull tractor, or in the rear paper slot
onto both the rear push tractor and the pull tractor.
To use the front push tractor with the pull tractor, you need to
purchase theoptional pulltractor (C80032✽). The tractorin the rear
push position cannot be removed. Install the optional pull tractor as
described in “Installing the tractor in the pull position” on page 2-22.
To use the rear push tractor with the pull tractor, you can remove
the tractor from the front push position as described on page
2-15, and install it in the pull position as described on page 2-22.
Note:
The tractor in the rear push position cannot be removed.
Printing on Continuous Paper 2-29
To load paper onto two tractors, follow these steps:
1. Remove the printer cover and paper guide.
2. Make sure one tractor is in the front or rear push position and
one tractor is in the pull position. Set the paper release lever
to either the front push or rear push tractor position,
depending on which push tractor you are using. Also, set the
paper thickness lever to the proper position for your paper’s
thickness.
3. Load paper onto the front or rear push tractor as described
earlier in this chapter.
4. Turn on the printer. Press the Load/Eject button to advance
thepapertothetop-of-formposition. Then press theLF/FFbutton
until the perforation between the first and second pages is even
with the top of the printer’s ribbon.
Caution:
Never use the knob to move the paper; this may damage the
printer or cause it to lose the top-of-form position.
c
5. Attach the paper to the pull tractor’s sprockets as described
in “Loading paper onto the pull tractor” on page 2-23.
6. Set the paper release lever to the pull tractor position. Then
remove any slack in the paper between the push and pull
tractors using the micro adjust feature (described on
page 2-36) if necessary.
7. Move the paper release lever back to the push tractor position
you set in step 2.
8. Adjust the top-of-form position (the position where the
printer will start printing) using the micro adjust feature as
described in “Adjusting the Top-of-Form Position” on
page 2-36. The printer will start printing at the current
position without advancing the paper.
2-30
Printing on Continuous Paper
Caution
❏ Never use the knob to remove slack in the paper or to
adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
c
❏ Alwaysremoveanyslackfromthepaper;otherwiseprint
2
quality may be reduced.
9. Attach the paper guide. Then slide the edge guides to the
middle of the paper guide.
10. Attach the printer cover and close the paper guide cover.
Note:
Always close the printer cover before printing. The printer does not
print when the cover is open.
11. You may need to check and change the printer driver settings
as described in Chapter 4. Send a print job to the printer. The
printer starts printing from the current position without
advancing the paper. The printedpages arefed over the paper
guide toward the back of the printer.
12. After you finish printing, open the paper guide cover; then
tear off the printed document at the perforation nearest the
paper exit slot.
To remove the paper from the tractors, follow the steps under
“Removing paper from the pull tractor” on page 2-29.
Printing on Continuous Paper 2-31
Removing the pull tractor
To remove the tractor from the pull position, follow these steps:
1. Remove any paper loaded on the pull tractor as described on
page 2-29.
2. Turn off the printer. Then remove the printer cover and lift
the paper guide up and off the printer.
3. Press the tractor’s lock tabs, tilt the tractor toward you, and
lift it off the printer.
4. Store the tractor in a safe place, or install it in the front push
position as described on page 2-8.
2-32
Printing on Continuous Paper
5. To replace the paper tension unit, lower it onto the printer’s
mounting pegs. Then press down both ends of the unit until
it clicks into place.
2
6. Replace the paper guide and printer cover. Then close the
paper guide cover.
Printing on Continuous Paper 2-33
Switching Between Printing on Continuous Paper
and Printing on Single Sheets
You can easily switch back and forth between printing on
continuous paper with a push tractor and printing on single
sheets without having to remove or reload paper.
Switching to printing on single sheets
To switch from printing on continuous paper with the front or
rear push tractor to printing on single sheets, follow the steps
below.
Note:
❏ If continuous paper with labels is loaded in the printer, remove it
before switching to single-sheet printing. See “Removing
continuous paper with labels” on page 2-7.
❏ If a tractor is in the pull position, remove any continuous paper from
it before switching to single-sheet printing. See “Removing paper
from the pull tractor” on page 2-29.
1. If any printed pages of continuous paper remain in the
printer, press the Tear Off/Binbutton to advance printed pages
to the tear-off position, and then tear them off.
Caution:
❏ Tear off your printed document before you press the
c
Load/Eject button in the next step. Reverse feeding
several pages at a time may cause a paper jam.
❏ Never use the knob to eject paper while the printer is on;
this may damage the printer or cause it to lose the tear-
off position.
2-34
Printing on Continuous Paper
2. Press the Load/Eject button to feed the continuous paper
backward to the standby position. The paper is still attached to
the push tractor but is no longer in the paper path.
3. Load single sheets in the top or front paper guide as described
in Chapter 3.
2
Switching to printing on continuous paper
Toswitchfromprintingonsinglesheets toprintingon continuous
paper with the front or rear push tractor, follow these steps:
1. If a single sheet remains in the printer, press the Load/Eject
button to eject it.
Caution:
Never use the knob to eject paper while the printer is on; this
may damage the printer or cause it to lose the top-of-form
position.
c
2. Make sure that the tractor is installed in the front or rear push
position which you plan to use. To install the tractor in the
front position, see page 2-8.
3. Load continuous paper onto the front or rear push tractor as
described earlier in this chapter.
The printer loads your continuous paper automatically when you
begin printing.
Printing on Continuous Paper 2-35
Adjusting the Top-of-Form Position
The top-of-form position is the position on the page where the
printer willstart printing. If your printing appears too high or low
on the page, you can use the micro adjust feature to adjust the top-
of-form position as described below.
Caution:
Never use the knob to adjust the top-of-form position; this may
damage the printer or cause it to lose the top-of-form position.
c
Note:
❏ Your top-of-form position setting remains in effect until you change
it, even if you turn off the printer.
❏ The top margin setting made in some application software overrides
the top-of-form position setting you make with the micro adjust
feature. If necessary, adjust the top-of-form position using your
software.
1. Make sure the printer is turned on.
2. If necessary, load paper as described earlier in this chapter. If
you load paper onto a push tractor, press the Load/Eject
button to advance the paper to the current top-of-form position.
3. Lift the printer cover up and off the printer.
4. Hold down the Pause button for about three seconds. The
Pause light starts flashing and the printer enters the micro adjust
mode.
2-36
Printing on Continuous Paper
5. Press the LF/FF D button to move the top-of-form position up
on the page, or press the Load/Eject U button to move the
top-of-form position down on the page.
Caution:
2
Never use the knob to adjust the top-of-form position; this
may damage the printer or cause it to lose the top-of-form
position.
c
plastic ribbon
cover
Note:
❏ The printer has a minimum and a maximum top-of-form
position. If you try to adjust it beyond these limits, the printer
beeps and stops moving the paper.
❏ When the paper reaches the default top-of-form position, the
printer also beeps and stops moving the paper briefly. You can
use the default setting as a reference point when adjusting the
top-of-form position.
Printing on Continuous Paper 2-37
To adjust the top-of-form position for continuous paper
loaded on the pull tractor, see the following example:
First mark a point 6.5 mm (0.26 inch) above the paper’s
perforation; then position the paper so that the mark is even
with the top edge of the plastic ribbon cover. This gives you
an 8.5 mm (0.33 inch) margin on the next page, meaning the
printer starts printing 8.5 mm (0.33 inch) below the
perforation. If you mark a point 5.5 mm (0.22 inch) above the
perforation, you get a 9.5 mm (0.37 inch) margin on the next
page.
N
6. After you set the top-of-form position, press the Pause button
to exit micro adjust mode.
2-38
Printing on Continuous Paper
Advancing the Paper to the Tear-Off Edge
If you use the front or rear push tractor, you can use the tear-off
feature to advance your continuous paper to the printer’s tear-off
edge when you finish printing. You can then easily tear off the
printed document. When you resume printing, the printer
automatically feeds the paper back to the top-of-form position so
that you can save the paper normally lost between documents.
2
As described below, you can use the tear-off feature in two ways:
manually by pressing the printer’s Tear Off/Bin button, or
automatically by turning on the auto tear-off mode.
If the perforation between pages is not aligned with the tear-off
edge, you can adjust the position of the perforation using the
micro adjust feature. See“Adjusting thetear-offposition”onpage
2-40 for instructions.
Caution:
Never use the tear-off feature (by pressing the Tear Off/Bin
c
button or turning on the auto tear-off mode as described below)
to feed continuous paper with labels backward; they may come off
their backing sheet and jam the printer.
Using the Tear Off/Bin button
After the printer finishes printing your document, check that the
Tear Off/Bin lights are not flashing. Then press the Tear Off/Bin
button. The printer advances the paper to the tear-off edge.
Note:
If the Tear Off/Bin lights are flashing, the paper is in the tear-off position.
If you press the Tear Off/Bin button, the printer feeds your paper to the
next top-of-form position.
Printing on Continuous Paper 2-39
Advancing paper to the tear-off position automatically
To automatically advance your printed documents to the tear-off
position, you need to turn on the auto tear-off mode and select
the appropriate page length for continuous paper in the default-
setting mode. For instructions, see “About Your Printer’s Default
Settings” on page 5-4.
When auto tear-off is on, the printer automatically advances the
paper to the tear-off position whenever it receives a full page of
data or a form feed command followed by no more data.
Adjusting the tear-off position
If your paper’s perforation is not aligned with the tear-off edge,
you can use the micro adjust feature to move the perforation to
the tear-off position. Follow the steps below.
Caution:
Never use the knob to adjust the tear-off position; this may
damage the printer or cause it to lose the tear-off position.
c
Note:
Your tear-off position setting remains in effect until you change it, even
if you turn off the printer.
1. Make sure the Tear Off/Bin lights are flashing (the paper is
at the current tear-off position). You may need to press the
Tear Off/Binbutton to advance the paper to the tear-off position.
2. Open the paper guide cover.
3. Hold down the Pause button for about three seconds. The
Pause light begins flashing and the printer enters the micro
adjust mode.
2-40
Printing on Continuous Paper
4. Press the LF/FF D button to feed the paper backward, or press
the Load/Eject U button to feed the paper forward, until the
paper perforation is aligned with the tear-off edge.
tear-off-edge
2
3
Note:
The printer has a minimum and a maximum tear-off position. If you
try to adjust the tear-off position beyond these limits, the printer
beeps and stops moving the paper.
5. After you set the tear-off position, press the Pause button to
turn off micro adjust mode.
6. Tear off the printed pages.
When you resume printing, the printer automatically feeds the
paper back to the top-of-form position and begins printing.
Printing on Continuous Paper 2-41
Chapter 3
Printing on Single Sheets
Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Available paper types and paper slots . . . . . . . . . . . . . . . . . . 3-2
Loading single-sheet multi-part forms . . . . . . . . . . . . . . . . . . 3-4
Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3
Loading Single Sheets in the Top Paper Slot. . . . . . . . . . . . . . . . . . 3-8
Loading Single Sheets in the Front Paper Slot . . . . . . . . . . . . . . . . 3-10
Printing on Single Sheets 3-1
Using Single Sheets
Available paper types and paper slots
As shown below, you can load single-sheet paper one sheet at
a time using the paper guide on top of the printer or the front
paper guide. You can print on ordinary single sheets, single-sheet
multi-part forms, postcards, and envelopes. Your single-sheet
paper may be from 100 to 420 mm (3.9 to 16.5 inches) wide.
Note:
❏ To load a stack of single-sheet paper, use the optional cut-sheet
feeder. See Appendix A, “Enhancing Your Printer With Options.”
❏ For detailed specifications on the types of single-sheet paper you can
use, see Appendix C.
top paper slot
front paper slot
3-2
Printing on Single Sheets
The table below shows the types of paper you can load in the top
and front paper slots and the paper thickness lever settings for
each paper type. For more information on the paper thickness
lever, see page 2-3.
Paper type
Available
paper slots
Paper thickness
lever position
Ordinary single-sheet paper
Top and front
-1 or 0
3
Multi-part forms (carbonless)
2 parts (original + 1 copy)
3 parts (original + 2 copies)
4 parts (original + 3 copies)
5 parts (original + 4 copies)
6 parts (original + 5 copies)
1
2
3
5
7
Top and front
Postcards
Envelopes
Top and front
Top
2
2 to 6
Note:
❏ If the printed image is smeared, you may need to set the paper
thickness lever one position higher to improve print quality.
❏ If the printed image is faint or has many gaps, you may need to set
the paper thickness lever one position lower to improve print
quality.
❏ Do not load paper that is damaged, curled or has been folded.
Printing on Single Sheets 3-3
Loading single-sheet multi-part forms
You can load single-sheet multi-part forms one at a time in the
top or front paper slot as described in “Loading Single Sheets in
the Top Paper Slot” or “Loading Single Sheets in the Front Paper
Slot,” later in this chapter. Also, follow these guidelines:
❏ Use only carbonless multi-part forms bound as shown below.
bound only at the top
by line glueing
bound only at the side
by line glueing
❏ You can use the top or front paper slot to load single-sheet
multi-part forms that are bound at the top.
Insert this type of form in the top slot with the bound edge
first and the printable side down, as shown below.
printable side down
3-4
Printing on Single Sheets
Insert this type of form in the front slot with the bound edge
first and the printable side up, as shown below.
3
printable side up
❏ You can load multi-part forms bound at the side only in the
front slot. Insert this type of form in the front slot with the top
edge first and the printable side up, as shown below.
printable side up
❏ Before printing, set the paper thickness lever (located under
the printer cover) to the proper position for your paper. See
the table on page 3-3.
❏ Be sure your multi-part forms do not exceed 0.46 mm (0.018
inch) in thickness.
❏ Use multi-part forms only under normal temperature and
humidity conditions, as follows:
Temperature
Humidity
15 to 25°C (59 to 77°F)
30 to 60% RH
Printing on Single Sheets 3-5
Loading envelopes
You can load envelopes only in the top paper slot as described in
“Loading Single Sheets in the Top Paper Slot” on page 3-8. Also,
follow these guidelines:
❏ Load envelopesone at atimein the topslot, with the flap edge
first and the flap side up.
f ap side up, printab e
side down
❏ Set thepaperthickness lever(located under theprinter cover)
to position 2 to 6 to match the thickness of the envelope.
❏ Before printing, turn on the card mode by pressing the Tear
Off/Bin button until both Tear Off/Bin lights are on.
After you finish printing on envelopes, press the Tear Off/Bin
button once to exit the card mode. (Bin 1 is selected.)
❏ Do not use envelopes that are curled or folded. Also avoid
using envelopes that are too thin; they may curl during
printing and become jammed.
❏ If you use No. 6 envelopes, align the left edge of the envelope
with the arrow mark on the printer.
❏ Use envelopes only under normal temperature and humidity
conditions, as follows:
Temperature
Humidity
15 to 25°C (59 to 77°F)
30 to 60% RH
3-6
Printing on Single Sheets
Caution:
Because printing on the edge of an envelope may damage the
print head, make sure the printing stays entirely within the
printable area of your envelopes. See Appendix C for details on
the printable area of envelopes.
c
Loading postcards
3
You can load postcards one at a time in the top or front paper
slot as described in “Loading Single Sheets in the Top Paper Slot”
(on page 3-8) or “Loading Single Sheets in the Front Paper Slot,”
(on page 3-10). Also, follow these guidelines:
❏ If you load postcards long edge first, always load them in the
top slot.
❏ Setthe paper thicknesslever(locatedunder theprinter cover)
to position 2.
❏ Before printing, turn on the card mode by pressing the Tear
Off/Bin button until both Tear Off/Bin lights are on.
After you finish printing on postcards, press the Tear Off/Bin
button once to exit the card mode. (Bin 1 is selected.)
❏ Use postcards only under normal temperature and humidity
conditions, as follows:
Temperature
Humidity
15 to 25°C (59 to 77°F)
30 to 60% RH
Printing on Single Sheets 3-7
Loading Single Sheets in the Top Paper Slot
To load paper in the top slot, follow these steps:
1. Make sure the paper guide is installed properly. If not, attach
it as described on page 1-11.
2. Open the paper guide cover. Slide the left edge guide until it
locks in place next to the arrow on the paper guide. Next
adjust the right edge guide to match the width of your paper.
3. Set the paper release lever to the single-sheet position. Also
set the paper thickness lever (located under the printer cover)
to the proper position for your paper’s thickness. (See the
table on page 3-3.)
3-8
Printing on Single Sheets
4. Close the paper guide cover.
3
5. Press the Operate button to turn on the printer, if necessary.
6. Insert a sheet of paper printable side down between the edge
guides until it meets resistance. The printer feeds the paper
automatically and is ready to print.
Note:
Alwaysclosetheprintercoverbeforeprinting.Theprinterdoesnotprint
when the cover is open.
Printing on Single Sheets 3-9
7. Check and change the printer driver settings as described in
Chapter 4. Then send a print job to the printer.
When the printer receivesdata, it prints thepage andejects it back
onto the paper guide. To continue printing your document,
remove the printed page and insert a new sheet of paper. If you
need to eject a sheet, press the Load/Eject button.
If the first printed line on your page appears too high or low, you
can fix this using the micro adjust feature. See “Adjusting the
Top-of-Form Position” on page 2-36.
Caution:
Never use the knob to adjust the top-of-form position or eject a
sheetwhentheprinterison;thismaydamagetheprinterorcause
it to lose the top-of-form position.
c
Loading Single Sheets in the Front Paper Slot
To load paper in the front paper slot, follow these steps:
1. Make sure the paper guide is installed properly. If not, attach
it as described on page 1-11.
2. Make sure the paper guide cover is closed.
3-10
Printing on Single Sheets
3. Open the front paper guide by pulling the tab at the center of
the guide. Slide the left edge guide as shown below. (Printing
starts at the arrow mark.) Next adjust the right edge guide to
match the width of your paper.
3
4. Set the paper release lever to the single-sheet position. Also
set the paper thickness lever (located under the printer cover)
to the proper position for your paper’s thickness. (See the
table on page 3-3.)
5. Press the Operate button to turn on the printer, if necessary.
Printing on Single Sheets 3-11
6. Insert a sheet of paper printable side up between the edge
guides until it meets resistance. The printer feeds the paper
automatically and is ready to print.
Note:
Always close the printer cover before printing. The printer does not
print when the cover is open.
7. You may need to check and change the printer driver settings
as described in Chapter 4. Then send a print job to the printer.
When the printer receives data, it prints the page and ejects it onto
the paper guide on top of the printer. To continue printing your
document, remove the printed page and insert a new sheet of
paper in the front paper guide. If you need to eject a sheet, press
the Load/Eject button.
If the first printed line on your page appears too high or low, you
can fix this using the micro adjust feature. See “Adjusting the
Top-of-Form Position” on page 2-36.
Caution:
Never use the knob to adjust the top-of-form position or eject a
sheetwhentheprinterison;thismaydamagetheprinterorcause
it to lose the top-of-form position.
c
3-12
Printing on Single Sheets
Chapter 4
Using the Printer Software
About Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the Printer Driver With Windows 95/98 . . . . . . . . . . . . . . . 4-3
Accessing the printer driver from Windows applications . . 4-3
Accessing the printer driver from the Start menu. . . . . . . . . 4-5
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-5
4
Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . . . 4-8
Accessing the printer driver from Windows applications . . 4-8
Accessing the printer driver from the Control Panel . . . . . . 4-10
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-10
Using the Printer Driver With Windows NT 4.0 . . . . . . . . . . . . . . 4-12
Accessing the printer driver from Windows applications . . 4-12
Accessing the printer driver from the Start menu. . . . . . . . . 4-14
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-14
Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . . . 4-17
Accessing the printer driver from Windows applications . . 4-17
Accessing the printer driver from the Control Panel . . . . . . 4-19
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-20
Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Using the Printer Software 4-1
About Your Printer Software
The EPSON printer software that comes with your printer
includes the printer driver software, the EPSON Remote! utility,
and the EPSON Status Monitor 2 utility for Windows 95/98.
As described in Chapter 1, a printer driver is software that allows
your computer to control the printer. You need to install the
printer driver so your Windows software applications can take
full advantage of the printer’s capabilities.
Note:
Before proceeding, make sure you have installed the printer driver on
your PC as described in Chapter 1.
EPSON Remote! is a DOS-based printer setup utility that allows
you to easily change the printer’s default settings from the
computer screen. To use the EPSON Remote! utility with DOS,
see page 4-22.
The EPSON Status Monitor 2 utility program is available only for
Windows 95. It monitors the status of your printer, alerts you
when errors occur, and provides you with troubleshooting tips.
To install and use the Status Monitor, see Chapter 6, “Using
EPSON Status Monitor 2.”
To use the printer driver, see the appropriate page below,
depending on your Windows version.
Windows 95/98 . . . . . . . . . . . . . . . . . . . . 4-3
Wndows 3.1. . . . . . . . . . . . . . . . . . . . . . . . 4-8
Windows NT 4.0. . . . . . . . . . . . . . . . . . . . 4-12
Windows NT 3.5x. . . . . . . . . . . . . . . . . . . 4-17
4-2
Using the Printer Software
Using the Printer Driver With Windows 95/98
There are two ways to access the printer driver: from your
Windows applications or from the Start menu. When you access
the printer driver from a Windows application, any settings you
make apply only to the application you are using. See “Accessing
theprinterdriver from Windowsapplications,” below. When you
access the printer driver from the Start menu, the printer driver
settings you make apply to all your applications. See “Accessing
the printer driver from the Start menu,” on page 4-5. To check and
change printer driver settings, see “Printer driver settings
overview” on page 4-5.
4
Note:
While many Windows applications override the settings made with the
printer driver, some do not; so you must verify that the printer driver
settings match your requirements.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps below.
Note:
The steps below provide general guidelines on accessing the printer
driver. How you access the printer driver may differ depending on your
application. See your application manual for details.
Using the Printer Software 4-3
1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears.
2. Make sure that your printer is selected and then click Printer,
Setup, Properties, or Options. (You may need to click a
combination of these buttons.) The Properties window
appears, and you see the Paper and Graphics menus. These
menus contain the printer driver settings.
4-4
Using the Printer Software
3. To view a menu, click the corresponding tab at the top of the
window. See “Printer driver settings overview,” below for
detailed information about the settings.
Accessing the printer driver from the Start menu
To access the printer driver from the Start menu, follow these
steps:
1. Click the Start button, and then point to Settings.
2. Click Printers.
4
3. Right-click your printer icon, and click Properties. The screen
displays the Properties window, which contains the Paper
and Graphics menus. These menus provide the printer driver
settings.
4. To view a menu, click the corresponding tab at the top of the
window. See the next section for detailed information about
the printer driver settings.
Printer driver settings overview
Your printer driver has two menus: Paper and Graphics. The
printer driver settings on each of these menus are described
below. To open the menus, see the previous sections on accessing
the printer driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Restore Defaults to return the settings
to their previous values.
Using the Printer Software 4-5
Paper menu
❏ Paper size
Select the size of the paper you want to
use. If you don’t see your paper size,
use the scroll bar to scroll through the
list. If your paper size is not included in
the list, click Custom and enter the
paper size in the dialog box that
appears.
❏ Orientation
❏ Paper source
Select Portrait or Landscape.
Click the paper source you want to use.
4-6
Using the Printer Software
Graphics menu
4
❏ Resolution
❏ Dithering
Clicktheprintingresolutionyouwant.
The higher the resolution you select,
the more detailed your printout will
be; however, increasing the resolution
slows printing.
You can leave this option set to Fine,
which is the default setting, or select
another dithering pattern depending
on the kind of printout you want. The
display to the left of the dithering
options shows the effect of your
setting.
❏ Intensity
Move the slider to make your printout
lighter or darker.
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
Using the Printer Software 4-7
Using the Printer Driver With Windows 3.1
There are two ways to access the printer driver: from your
Windows applications or from the Control Panel. When you
access the printer driver from a Windows application, any
settings you make apply only to the application you are using.
See “Accessing the printer driver from Windows applications,”
below. When youaccesstheprinterdriverfrom the ControlPanel,
the printer driver settings you make apply to all your
applications. See “Accessing the printer driver from the Control
Panel,” on page 4-10. To check and change printer driver settings,
see “Printer driver settings overview” on page 4-10.
Note:
While many Windows applications override the settings made with the
printer driver, some do not; so you must verify that the printer driver
settings match your requirements.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps below.
Note:
The steps below provide general guidelines on accessing the printer
driver. How you access the printer driver may differ depending on your
application. See your application manual for details.
4-8
Using the Printer Software
1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears. See “Printer driver settings overview” on the next
page for detailed information about the settings in this dialog
box.
4
2. Make sure that your printer is selected and then click Printer,
Setup, or Options. (You may need to click a combination of
these buttons.) The Options dialog box appears. See page 4-
10 for detailed information about the settings in this dialog
box.
Using the Printer Software 4-9
Accessing the printer driver from the Control Panel
To access the printer driver from the Control Panel, follow these
steps:
1. In the Main window, double-click the Control Panel icon.
2. Double-click the Printers icon. The Printers dialog box
appears.
3. Make sure your printer is highlighted, then click Setup. The
Print Setup dialog box appears. To access more settings, you
may need to click Options. See the next section for detailed
information about the printer driver settings.
Printer driver settings overview
The printer driver settings are described below. To access the
printer driver settings, see the previous sections on accessing the
printer driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Cancel to cancel your changes.
Print or Print Setup dialog box
❏ Resolution
Click the printing resolution you want.
The higher the resolution you select,
the more detailed your printout will
be; however, increasing the resolution
slowsprinting. This setting isavailable
only from the Control Panel.
❏ Orientation
Select Portrait or Landscape. The
diagram on the screen shows the
orientation you select.
4-10
Using the Printer Software
❏ Paper Size
Select the size of the paper you want to
use. If you don’t see your paper size,
use the scroll bar to scroll through the
list. If your paper size is not included
in the list, click User Defined Size and
enter the paper size in the dialog box
that appears.
❏ Paper Source
Options dialog box
❏ Dithering
Click the paper source you want to use.
4
You can leave this option set to Fine,
which is the default setting, or select
another dithering pattern depending
on the kind of printout you want.
❏ Intensity Control
Move the slider to make your printout
lighter or darker.
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
Using the Printer Software 4-11
Using the Printer Driver With Windows NT 4.0
There are two ways to access the printer driver: from your
Windows applications or from the Start menu. When you access
the printer driver from a Windows application, any settings you
make apply only to the application you are using. See “Accessing
the printer driver from Windows applications,” below. When you
access the printer driver from the Start menu, the printer driver
settings you make apply to all your applications. See “Accessing
the printer driver from the Start menu,” on page 4-14. To check
and change printer driver settings, see “Printer driver settings
overview” on page 4-14.
Note:
While many Windows applications override the settings made with the
printer driver, some do not; so you must verify that the printer driver
settings match your requirements.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps below.
Note:
The steps below provide general guidelines on accessing the printer
driver. How you access the printer driver may differ depending on your
application. See your application manual for details.
4-12
Using the Printer Software
1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears.
4
2. Make sure that your printer is selected and then click Printer,
Setup, Properties, or Options. (You may need to click a
combination of these buttons.) The Document Properties
window appears, and you see the Page Setup and Advanced
menus. These menus contain the printer driver settings.
Using the Printer Software 4-13
3. To view a menu, click the corresponding tab at the top of the
window. See “Printer driver settings overview,” below for
detailed information about the settings.
Accessing the printer driver from the Start menu
To access the printer driver from the Start menu, follow these
steps:
1. Click the Start button, and then point to Settings.
2. Click Printers.
3. Right-click your printer icon, and click Document Defaults.
The screen displays the Default Document Properties
window, which contains the Page Setup and Advanced
menus. These menus provide the printer driver settings.
4. To view a menu, click the corresponding tab at the top of the
window. See the next section for detailed information about
the printer driver settings.
Printer driver settings overview
Your printer driver has two menus: Page Setup and Advanced.
The printer driver settings on each of these menus are described
below. To open these menus, see the previous sections on
accessing the printer driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Cancel to cancel your changes.
4-14
Using the Printer Software
Page Setup menu
4
❏ Paper Size
❏ Paper Source
❏ Orientation
Select the size of the paper you want to
use from the Paper Size list.
Selectthepapersourceyou want to use
from the Paper Source list.
Select Portrait or Landscape.
Advanced menu
Using the Printer Software 4-15
❏ Paper/Output
Check the Paper Size, Orientation,
and Paper Source settings you made
on the Page Setup menu and change
them ifnecessary. Select the setting and
then choose an option from the Change
Setting list box.
❏ Graphic
Select Resolution and then choose the
printing resolution from the Change
Setting list box. The higher the
resolution you select, the more detailed
your printout will be; however,
increasing the resolution slows
printing.
❏ Document
Double-click Halftone Color
AdjustmenttoopentheHalftoneColor
Adjustment dialog box. Click Print Text
asGraphicsor Metafile Spoolingand
select On or Off in the Change Setting
list box.
Options
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
4-16
Using the Printer Software
Using the Printer Driver With Windows NT 3.5x
There are two ways to access the printer driver: from your
Windows applications or from the Control Panel. When you
access the printer driver from a Windows application, any
settings you make apply only to the application you are using.
See “Accessing the printer driver from Windows applications,”
below. When youaccessthe printerdriver from theControlPanel,
the printer driver settings you make apply to all your
applications. See “Accessing the printer driver from the Control
Panel,” on page 4-19. To check and change printer driver settings,
see “Printer driver settings overview” on page 4-20.
4
Note:
While many Windows applications override the settings made with the
printer driver, some do not; so you must verify that the printer driver
settings match your requirementes.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps below.
Note:
The steps below provide general guidelines on accessing the printer
driver. How you access the printer driver may differ depending on your
application. See your application manual for details.
Using the Printer Software 4-17
1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears.
2. Make sure that your printer is selected and then click Printer,
Setup, Properties, or Options. (You may need to click a
combination of these buttons.) The screen displays the
Document Properties dialog box, which contains the Form
and Orientation printer driver settings. See “Printer driver
settings overview” on the page 4-20 for detailed information
about these settings.
4-18
Using the Printer Software
3. Click Options (or a similar button) to view the Advanced
Document Properties dialog box, which includes the
Graphics Resolution, Color, and Optimizations printer driver
settings. See page 4-20 for detailed information about these
settings.
4
Accessing the printer driver from the Control Panel
To access the printer driver from the Control Panel, follow these
steps:
1. In the Main window, double-click the Print Manager icon.
The Print Manager window opens.
2. Make sure your printer is highlighted, then click Printer and
select Properties. The Printer Properties dialog box appears.
3. Click the Details button, then click Job Default. You see the
Document Properties dialog box, which includes the Form
and Orientation printer driver settings. See the next section
for detailed information about these settings.
Using the Printer Software 4-19
4. Click Options to open the Advanced Document Properties
dialog box, which contains the Graphics Resolution, Color,
and Optimization printer driver settings. See the next section
for detailed information about these settings.
Printer driver settings overview
Your printer driver has two dialog boxes: Document Properties
and Advanced Document Properties. The printer driver settings
in each of these dialog boxes are described below. To open these
dialog boxes, see the previous sections on accessing the printer
driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Cancel to cancel your changes.
Document Properties dialog box
❏ Form
Select the type of paper you want to
use. If you don’t see your paper type,
select it from the Form list.
❏ Orientation
Select Portrait or Landscape. The
diagram on the screen shows the
orientation you select.
Click the Halftonebutton to set the brightness and contrast, input
the RGB gamma, or make other settings. The Halftone Color
Adjustment dialog box appears. For details, click Help in this
dialog box.
4-20
Using the Printer Software
Advanced Document Properties dialog box
❏ Graphics
Select a printing resolution option
Resolution
from the Graphics Resolution list. The
higher the resolution you select, the
more detailed your printout will be;
however, increasing the resolution
slows printing.
❏ Color
Only monochrome printing is
available.
❏ Optimizations
Click a check box to turn the
corresponding option on or off.
4
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
Using the Printer Software 4-21
Using the EPSON Remote! Utility
The EPSON Remote! utility allows you to easily change the
printer’s default settings from your computer’s DOS prompt.
Installing EPSON Remote!
Follow the steps below to install EPSON Remote!
1. Insert printer software CD-ROM in a disk drive.
2. At the DOS prompt, type D:\SETUP. (If you inserted the disk
in a drive other than drive D, substitute the appropriate
letter.) Then press Enter.
3. Select your printer’s name in the Printer Model window and
press Enter. C:\EPUTIL appears as the default directory.
4. Press Enter again. The EPSON Remote! utility is copied to the
C:\EPUTIL directory.
Accessing EPSON Remote!
To access EPSON Remote!, type C:\PRNSET at the DOS prompt
and press Enter. Then follow the on-screen instructions to use this
utility. You can also access EPSON Remote! by typing C:\PANEL
at the DOS prompt and pressing Enter. The PRNSET and PANEL
access methods differ slightly in that the PANEL method opens
a condensed version of EPSON Remote! that only provides the
most often used settings.
4-22
Using the Printer Software
Chapter 5
Changing Printer Settings From the
Printer’s Control Panel
Selecting a Built-In Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
About Your Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . 5-4
Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5
Changing Printer Settings From the Printer’s Control Panel 5-1
Selecting a Built-In Font and Pitch
Your printer comes with the twelve built-in fonts shown in the
table below. You can also choose from the following six pitch
(character size) settings: 10, 12, 15, 17, or 20 cpi (characters per
inch), or proportional spacing. You can select the font and pitch
using the buttons on the printer’s control panel as described
below.
Note:
Settings you make in your application programs usually override
settings you make from the printer’s control panel. For best results, use
your application to select a font and pitch.
Font
Sample
Draft
Roman
Sans Serif
Courier
Prestige
Script
OCR-B
Orator
Orator-S
Script C
Roman T
San Serif H
Follow these steps to select a built-in font or pitch using the
buttons on the printer’s control panel:
1. Make sure that the printer is not printing. If it is, press the
Pause button to stop printing.
5-2
Changing Printer Settings From the Printer’s Control Panel
2. To select a font, press the Fontbutton until the two Font lights
indicate the font you want as shown below.
Font lights
o o n
Font
Draft
o n o
Roman
Sans Serif
Courier
Prestige
Script
o n n
n o o
n o n
n n o
n n n
Others
n = On, o = Off
* others means the font selected in the
default-setting mode
5
Note:
The Font button cannot directly select OCR-B, Orator, Orator-S,
Script-C, Roman-T, or Sans Serif H. To select one of these fonts,
you must first use the default-setting mode to register it as the
“other” font. Note that the default “other” setting is Roman-T.
To select a pitch, press the Pitch button until the three Pitch
lights indicate the pitch you want as shown below.
Pitch lights
o o n
o n o
o n n
n o o
n o n
n n o
Pitch
10 cpi
12 cpi
15 cpi
17 cpi
20 cpi
PS
(proportional spacing)
n = On, o = Off
Changing Printer Settings From the Printer’s Control Panel 5-3
About Your Printer’s Default Settings
The printer’s default settings control many printer functions.
While you can often set these functions through your software or
printer driver, you may sometimes need to change a default
setting from the printer’s control panel using the default-setting
mode.
The following table lists the default settings and the options you
can select in the default-setting mode. The settings are explained
in detail after the table. For instructions on changing the default
settings, see page 5-9.
Settings
Options
Page length for front tractor*
Length in inches: 3, 3.5, 4, 5.5, 6, 7,
8, 8.5, 11, 70/6, 12, 14, 17 inches
Page length for rear tractor*
Length in inches: 3, 3.5, 4, 5.5, 6, 7,
8, 8.5, 11, 70/6, 12, 14, 17 inches
Skip over perforation
Auto tear off
On, Off
On, Off
Auto line feed
Print direction
I/F mode
On, Off
Auto, Bi-D, Uni-D
Auto, Parallel, Optional
10 seconds, 30 seconds
ESC/P2, IBM 2391 Plus
Auto I/F wait time
Software
Character table
Standard model:
Italic, PC 437, PC 850, PC 860, PC 863,
PC 865, PC 861, BRASCII, Abicomp,
Roman 8, ISO Latin 1, PC 858,
ISO 8859-15,
All other models:
Italic, PC 437, PC 850, PC 437 Greek,
PC 853, PC 855, PC 852, PC 857,
PC 864, PC 866, PC 869, MAZOWIA,
Code MJK, ISO 8859-7, ISO Latin 1T,
Bulgaria, PC 774, Estonia, ISO 8859-2,
PC 866 LAT, PC 866 UKR, PC APTEC,
PC 708, PC720, PC AR864, PC 860,
PC 865, PC 861, PC 863, BRASCII,
Abicomp, Roman 8, ISO Latin 1,
PC 858, ISO 8859-15
5-4
Changing Printer Settings From the Printer’s Control Panel
Settings
Options
International character set
for Italic table
Italic U.S.A, Italic France, Italic
Germany, Italic U.K., Italic
Denmark1, Italic Sweden, Italic
Italy, Italic Spain1
0 slash
On, Off
Off, On
On, Off
On, Off
On, Off
On, Off
High speed draft
Input buffer
Buzzer
Auto CR (IBM 2391Plus)**
A.G.M. (IBM 2391Plus) **
Font
OCR-B, Orator, Orator-S, Script C,
Roman T, Sans Serif H
Roll paper
On, Off
5
* The options available vary depending on the country.
**These settings take effect only when IBM 2391 Plus emulation is
selected.
Page length for front tractor
This setting allows you to set the page length (in inches) for
continuous paper loaded on the front push tractor.
Page length for rear tractor
This setting allows you to set the page length (in inches) for
continuous paper loaded on the rear push tractor.
Skip over perforation
This setting takes effect only when you are using continuous
paper. When you select On, the printer provides a one-inch
(25.4 mm) margin between the last line printed on one page and
the first line printed on the next page. Because most application
programs override margin settings made from the control panel,
you should use this setting only if you cannot set your top and
bottom margins using your application.
Changing Printer Settings From the Printer’s Control Panel 5-5
Auto tear off
When you turn on this setting and print on continuous paper
with the front or rear push tractor, the printer automatically
advancesthepaperperforationtothetear-offposition,whereyou
can easily tear off the printed page(s). When the printer receives
the next print job, it automatically moves the unused paper back
to the top-of-form position and starts printing, so no paper is
wasted between print jobs.
When you selectOffand print on continuous paper with the front
or rear push tractor, you need to move the perforation to the tear-
off position manually by pressing the Tear Off/Bin button. See
“Advancing the Paper to the Tear-Off Edge” in Chapter 2 for
more information. (The tear-off feature is not available for paper
loaded on the pull tractor.)
Auto line feed
When you turn on this setting, each carriage return (CR) code
received by the printer is accompanied by a line feed code. This
moves the print position to the beginning of the next line. If the
printer adds an extra line after every carriage return, select Off.
Print direction
You can choose automatic print direction selection, bidirectional
printing (Bi-D), or unidirectional printing (Uni-D). Printing is
normally bidirectional; however, unidirectional printing allows
for precise vertical printing alignment, which is useful for
printing graphics.
I/F (interface) mode
The printer comes with a built-in parallel interface and an
interface slot in which you can install one optional interface. For
information on using an optional interface, see page A-3.
5-6
Changing Printer Settings From the Printer’s Control Panel
If your printer is connected to only one computer, select Parallel
or Optional for the interface mode, depending on the interface
you use. If your printer is connected to more than one computer,
select Auto(automatic) forthe interfacemode tocausetheprinter
to automatically switch between interfaces depending on which
one is receiving data.
Auto I/F (interface) wait time
This setting takes effect only if an optional interface is installed
and the auto interface mode is selected. This setting determines
how long the printer waits when it no longer receives data from
an interface before it checks whether a print job is being sent
through the other interface. You can specify 10 seconds or
30 seconds for the auto interface wait time.
5
Software
If you select ESC/P2, the printer operates in the EPSON ESC/P2
mode. If you select IBM 2391 Plus, the printer emulates an IBM
printer.
Character table
You can select among 13 standard character tables as well as
tables for 22 other countries. See Appendix C for character
samples.
International character set for Italic table
You can select among several international character sets for the
Italic character table. Each character set contains eight characters
that vary depending on the country or language, so you can
customize the Italic table to suit your printing needs. See
Appendix C for character samples.
0 slash
When you turn on this setting, the zero character contains a slash
( ); otherwise it has no slash (0). The slash allows you to easily
0
distinguish between the uppercase letter “O” and a zero.
Changing Printer Settings From the Printer’s Control Panel 5-7
High speed draft
When you choose On, the printer prints up to 480 cps (characters
per second) at 10 cpi (characters per inch). When you choose Off,
the printer prints up to 360 cps at 10 cpi.
Input buffer
When you turn on this setting, the printer’s input buffer stores
up to 64KB of data sent from your computer, freeing up your
computerforothertaskswhiletheprinterprints. Whenyouselect
Off, the buffer cannot store data, so the computer must wait for
the printer to print each character before it sends the next
character.
Buzzer (beeper)
When you turn on this setting, the printer beeps when an error
occurs. See page 7-2 for more information on printer errors. If you
do not want the printer to beep when an error occurs, select Off.
Auto CR (carriage return)
This setting is available only in IBM 2391 Plus emulation mode.
When you select On, each line feed (LF) code or ESC J code
received by the printer is accompanied by a carriage return code.
This moves the print position to the beginning of the next line. If
the printer adds an extra line after every carriage return, select
Off.
A.G.M. (Alternate Graphic Mode)
When A.G.M. is on, the printer can use some advanced graphics
commands likethoseavailablein ESC/P2mode. When youselect
IBM 2391 mode, this setting is available. The default setting is off.
Font
Youcanselect6fontsindefault-settingmode.Thefollowingfonts
are indicated on the control panel and can’t be selected by default
settings: Draft, Roman, Sans Serif, Courier, Prestige, and Script.
5-8
Changing Printer Settings From the Printer’s Control Panel
Roll paper
When you turn on this mode, the printer recognizes that the
paper is not single sheets, so it does not try to eject the paper and
advance it forward to the next page when you press the LF/FF
button.
Changing default settings
Follow the steps below to enter the default-setting mode and
change the printer’s default settings.
Note:
❏ To print the language selection and default-setting mode
instructions, you need three sheets of A4- or letter-size single-sheet
paper or three pages of continuous paper that is at least 279 mm
(11 inches) long and 210 mm (8.27 inches) wide. See Chapter 2 for
instructions on loading continuous paper, or Chapter 3 for
instructions on loading single sheets.
5
❏ If you use single sheets, you need to load a new sheet of paper each
time the printer ejects a printed sheet.
1. Make sure paper is loaded and the printer is turned off.
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
c
2. Hold down the Pitch button while you press the Operate
button to turn on the printer. The printer enters the default-
setting mode and prints the language selection instructions
(one page).
3. Press the Pitch button until the Pitch lights indicate the
language you want, as described in the language selection
instructions.
Changing Printer Settings From the Printer’s Control Panel 5-9
4. Press the Font button to print the default-setting mode
instructions (two pages) in the language you selected.
The printed instructions list the default settings you can
change, describe how to change them, and show you how the
control panel lights help you make settings. Follow these
instructions to change the default settings using the buttons
on the printer’s control panel.
Note:
The arrows on the instruction sheets indicate the printer’s current
settings.
5. When you finish making settings, press the Operate button
to turn off the printer and exit the default-setting mode. Any
settings you have made remain in effect until you change
them again.
Note:
You may exit the default-setting mode by turning off the printer while
the printer is not printing.
5-10
Changing Printer Settings From the Printer’s Control Panel
Chapter 6
Using EPSON Status Monitor 2
About the EPSON Status Monitor 2 Utility. . . . . . . . . . . . . . . . . . . 6-2
Installing EPSON Status Monitor 2. . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Accessing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Checking Printer Status Information . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Using the EPSON Status Monitor 2 window . . . . . . . . . . . . . 6-4
Using the Printer Status window. . . . . . . . . . . . . . . . . . . . . . . 6-9
Making Monitoring Preference Settings . . . . . . . . . . . . . . . . . . . . . 6-10
Turning on background monitoring . . . . . . . . . . . . . . . . . . . . 6-11
Using the background monitoring icon . . . . . . . . . . . . . . . . . 6-12
6
Using EPSON Status Monitor 2 6-1
About the EPSON Status Monitor 2 Utility
The EPSON Status Monitor 2 utility comes with your printer but
is available only for use with Microsoft Windows 95/98. It allows
you to monitor your printer’s status, alerts you when printer
errors occur, and provides troubleshooting instructions when
needed.
The EPSON Status Monitor 2 will be installed together with the
printer driver when the printer software is installed.
Note:
To monitor an LQ-2180 printer on a network, you must install an
optional Ethernet interface card (C82357 ✽/C82362 ✽/C82363 ✽/
C82364 ✽) in your printer and use the Status Monitor utility that comes
with this card. See the manual that comes with the interface card for
instructions on using the Status Monitor in a network environment.
Before using the Status Monitor, be sure to read the README file
located in the EPSON folder on your hard drive. This file contains
the latest information on the Status Monitor.
6-2
Using EPSON Status Monitor 2
Installing EPSON Status Monitor 2
Note:
If you installed the EPSON Status Monitor 2 when you installed the
printer software, you do not need to install again.
To install the Status Monitor, follow these steps:
1. Make sure Windows is running. Insert the printer software
CD-ROM in the CD-ROM drive. (For printer software floppy
disk users, insert the floppy disk in a disk drive.)
2. If a dialog box appears, click Quit.
3. Click Start, and select Run.
4. Type D:\status2.
5. Click OK, then follow the instructions on the screen.
6
Note:
If the dialog box below appears, and if your printer is connected directory
toyourcomputer, selectMonitorlocalprinters. Ifitisconnectedthrough
a network, select Monitor Windows shared printers. Then click Next.
After you install EPSON Status Monitor 2 and restart your
computer, the Status Monitor starts automatically and adds a
printer-shaped background monitoring icon to the taskbar at the
bottom of your computer screen. This icon appears only when the
Status Monitor is active.
Using EPSON Status Monitor 2 6-3
Accessing EPSON Status Monitor 2
To open the EPSON Status Monitor 2 window shown below,
double-click the printer-shaped background monitoring icon on
the taskbar at the bottom of your computer screen. You can also
open this window from Start. Click Start, point to Programs and
Epson, then click EPSON Status Monitor 2.
Checking Printer Status Information
Thissection describeshow to usetheStatus Monitorto getgeneral
and detailed printer status information.
Using the EPSON Status Monitor 2 window
You can select many Status Monitor menu commands by clicking
the buttons on the toolbar from this window. When you point to
a toolbar button, the corresponding menu command appears
briefly on your screen, and you see an explanation of the button’s
function in the status bar at the bottom of the EPSON Status
Monitor 2 window.
The main features of the EPSON Status Monitor 2 window are
described below.
6-4
Using EPSON Status Monitor 2
Installed Printers list
This list displays information about the EPSON printers
connected directly to your computer. If you select List from the
View menu, the list displays only the printer names and icons. If
you select Details, the list displays the printer name, status, and
job count of each printer.
When you install the Status Monitor, it automatically adds to this
list the names and icons of all the EPSON printers connected to
your computer. To add or delete a printer from the list, selectAdd
Printer or Delete Printer from the Settings menu. To save
computer memory, delete any printers you do not need to
monitor. (Doing so does not remove the printer driver from your
computer.)
The appearance of the icon next to each printer name changes
depending on the printer’s status, as described in the table below.
See online help for more information.
6
Icon appearance
Description
Green
The printer is ready to print, or currently
printing.
Yellow
Red
The printer needs routine maintenance.
A printer error has occurred and your
printer cannot print. See Chapter 7 for
troubleshooting information.
Dimmed
There is a communication problem
between the printer and the Status
Monitor.
The Status column of the Installed Printers list displays brief
messages describing the current status of each printer, and the Job
Count column displays the number of jobs waiting to print on
each printer.
Note:
You can arrange the printers in the Installed Printers list according to
the information in the Printer Name, Status, or Job Count column. Click
the Printer Name, Status, or Job Count title bar to change the
printer order.
Using EPSON Status Monitor 2 6-5
Printer menu
To get detailed information on the status of each printer in the
Installed Printers list, select aprinter fromthe list, then select from
the Printer menu options described below.
❏ Printer Status
❏ Job Status
OpensthePrinterStatuswindow,which
provides detailed information on the
selected printer’s status. To use the
Printer Status window, see page 6-9.
Provides information about the jobs
waiting to print on the selected printer.
❏ Select Paper
Not available.
Memory
❏ Close
Closes the EPSON Status Monitor 2
window.
6-6
Using EPSON Status Monitor 2
View menu
To control the appearance and content of the EPSON Status
Monitor 2 window and the Installed Printers list, select from the
View menu options described below.
6
❏ Toolbar/Status
Shows or hides the toolbar and status
bar in the EPSON Status Monitor 2
window.
Bar
❏ Large Icons/
Changes the size of the printer icons in
the Installed Printers list.
Small Icons
❏ List
Displays only the printer names and
icons in the Installed Printers list.
❏ Details
Displays the printer name and icon,
status, and number of jobs waiting to
print for each printer in the Installed
Printers list.
❏ Refresh
Updates the printer status information
shown in the Installed Printers list.
Using EPSON Status Monitor 2 6-7
Settings menu
Use the Settings menu options described below to adjust the
monitoring interval for the printer, add and delete printers from
the Installed Printers list, or activate the Status Monitor.
❏ Monitoring
Opens the Monitoring Preferences
dialog box, where you can adjust the
monitoring interval and make
Preferences
background monitoring settings for
the selected printer. For more
information, see “Turning on
background monitoring” on page 6-11.
❏ Add Printer/
Allows you to select the printers you
want to monitor by adding or deleting
printers in the Installed Printers list.
Delete Printer
❏ Background
Activates the Status Monitor.
(A printer-shaped icon appears on the
taskbaratthebottomofyourcomputer
screen.)
Monitoring
Note:
The Background Monitoring and Status
Alert settings in the Monitoring
Preferences dialog box are not available
while the Status Monitor is inactive.
6-8
Using EPSON Status Monitor 2
❏ Select
background
monitoring icon
Changes the appearance of the icon
that is displayed on the taskbar when
background monitoring is active.
Help menu
Click Help in the EPSON Status Monitor 2 window to view online
help. Click About to view the Status Monitor’s version number
and copyright information.
Using the Printer Status window
You can open the Printer Status window shown below to see
detailed information on the status of a printer. To open the Printer
Status window, double-click a printer in the Installed Printers list,
or select a printer and then choose Printer Status from the Printer
menuoftheEPSONStatusMonitor2window. Youcanalsoaccess
the Printer Status window by clicking the Details button in the
Status Alert dialog box. For information on the Status Alert dialog
box, see “Making Monitoring Preference Settings” on page 6-10.
6
Using EPSON Status Monitor 2 6-9
The Printer Status window contains two menus: Current Status
and Printer Information. To open the menus, click the tabs at the
top of the Printer Status window.
Current Status menu
The printer illustration and message boxes on this menu give you
detailed printer status information. The appearance of the printer
illustration changes to reflect the current printer status, described
in the upper message box. If a printer error occurs, the lower
message box displays troubleshooting tips.
Printer Information menu
If your printer is connected to your computer through a network,
this menu provides information on network connections and
other printer resources.
Making Monitoring Preference Settings
The Monitoring Preferences dialog box allows you to turn on the
background monitoring feature and specify the monitoring
interval (the length of time between status information updates)
for the selected printer. To open the Monitoring Preferences
dialog box, see “Turning on background monitoring” on the next
page.
When you turn on background monitoring, the Status Monitor
updates the status information for the selected printer “in the
background” whenever you are using your computer. A Status
Alert dialog box is displayed in the lower right corner of your
computer screen. It provides short messages, and aDetails button
that allows you to open the Printer Status window.
6-10
Using EPSON Status Monitor 2
Turning on background monitoring
Follow the steps below to monitor the selected printer and specify
when the Status Alert dialog box appears.
1. Make sure the Status Monitor is active. (It is active if a printer-
shaped icon appears on the taskbar at the bottom of your
computer screen.) If the icon is not on the taskbar, access
EPSON Status Monitor 2 from the Start menu as described on
page 6-4. Then point to Background Monitoring on the
Settings menu and click Monitor from restart or Monitor
now.
2. Select the printer you want to monitor from the Installed
Printers list, and then click Monitoring Preferences on the
Settings menu. The dialog box below appears.
6
Note:
The Background Monitoring and Status Alert settings in the
Monitoring Preferencesdialogbox arenot availablewhile the Status
Monitor is inactive.
Using EPSON Status Monitor 2 6-11
3. Use the slider to adjust the monitoring interval, if necessary.
Note:
Setting a short monitoring interval may cause some applications to
run more slowly.
4. Click Monitor this printer to turn on background monitoring
for the selected printer and view the Status Alert options.
5. Click the Status Alert options to specify when you want the
Status Alert dialog box to appear.
6. Click OK to save your settings and close the Monitoring
Preferences dialog box.
Using the background monitoring icon
A printer-shaped background monitoring icon appears on the
taskbar on your computer screen when the Status Monitor is
active. (To activate the Status Monitor, follow step 1 on page 6-11.)
Double-clicking the background monitoring icon opens the
EPSON Status Monitor 2 window. Right-clicking this icon opens
a pop-up menu where you can choose whether the Status Alert
dialog box will appear in front of other windows on the desktop.
This pop-up menu also allows you to deactivate the Status
Monitor. When you deactivate the Status Monitor, the
background monitoring icon disappears from the taskbar.
6-12
Using EPSON Status Monitor 2
Chapter 7
Troubleshooting
Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or feeding problems. . . . . . . . . . 7-6
Continuous paper loading or feeding problems . . . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems. . . . . . . . . . . . . . . . . . . 7-11
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Aligning Vertical Lines in Your Printout. . . . . . . . . . . . . . . . . . . . . 7-17
Printing a Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Printing a Hex Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
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Troubleshooting 7-1
Using the Error Indicators
You can identify many common printer problems using the lights
on the control panel. If your printer stops working and one or
more control panel lights are on or flashing or the printer beeps,
use the following table to diagnose and fix the problem. If you
can’t fix your printer problem using this table, go to the next
section.
State of
panel lights
Beep
pattern
Problem
Solution
n Pause
–
The printer is paused.
Press the Pause button to resume printing.
The printer cover is open.
•••
Close the printer cover and press the Pause button to
resume printing.
••••• Paper from another paper source is currently in the paper
path.
Move the paper release lever back to the appropriate
position and press the Load/Eject button to feed the
paper out of the paper path. Then set the lever to the
position you want to use. Press the Pause button to turn off
the Pause light, if necessary.
n Paper Out
n Pause
•••
•••
No paper is loaded in the selected paper source.
Load paper in the printer. Then press the Pause button to
turn off the Pause light, if necessary.
The paper is not loaded correctly.
Remove your paper and reload it correctly. See
Chapter 2 (continuous paper) or Chapter 3 (single sheets)
for instructions on loading paper. Then press the Pause
button to turn off the Pause light, if necessary.
•••
Paper is jammed in the printer.
Clear the paper jam as described on page 7-16.
7-2
Troubleshooting
State of
panel lights
Beep
pattern
Problem
Solution
fPaper Out
n Pause
•••
Continuous paper is not fed to the standby position.
Tear off the printed document at the perforation; then
press the Load/Eject button. The printer feeds the paper
to the standby position. Press the Pause button to turn off
the Pause light.
•••
A single sheet of paper is not fully ejected.
Press the Load/Eject button to eject the sheet. Then press
the Pause button to turn off the Pause light, if necessary.
•••
–
Paper is jammed in the printer.
Clear the paper jam as described on page 7-16.
The print head is overheated.
f Pause
Wait a few minutes; the printer resumes printing
automatically once the print head cools.
fPaper Out
f Pause
f f
Tear Off/Bin
f f Font
–
An unknown printer error has occurred.
Turn off the printer and leave it off for several minutes; then
turn on the printer again. If the error recurs, contact your
dealer.
n = on, f = flashing
••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps)
Note:
7
The printer beeps once if you press a control panel button when the corresponding
function is not available.
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Troubleshooting 7-3
Problems and Solutions
Most printer problems are easy to solve. Use the information in
this section to find the source of and solution to any printer
problems that occur.
Determine the type of problem that occurred, and see the
appropriate page below:
Power supply problems . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or
feeding problems . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Continuous paper loading or
feeding problems . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . 7-9
Wrong tear-off position. . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems. . . . . . . 7-11
You can also use the self test to determine whether the printer or
the computer is causing the problem. See page 7-18 for
instructions on printing a self test.
To pinpoint communication problems, experienced users may
want to use the printer’s hex dump mode, described on page 7-19.
To clear a paper jam, see page 7-16.
7-4
Troubleshooting
Power supply problems
The control panel lights come on briefly, but then go off and
stay off.
Cause
What to do
The printer’s voltage rating
doesnotmatchthe voltage of
your electrical outlet.
Check the printer and the outlet
voltage ratings. If the voltages do not
match, unplug the printer
immediately and contact your dealer.
Warning:
Donotreconnectthepower cord toanelectricaloutletthat hasthewrong
voltage for your printer.
w
The printer does not work and the control panel lights are off
even though you turned on the printer.
Cause
What to do
The power cord is not
properly plugged into the
electrical outlet or your
printer.
Press the Operate button to turn off
the printer, and make sure the power
cord is firmly plugged into the
electrical outlet and the printer, if
necessary. Then press the Operate
button to turn on the printer.
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The electrical outlet does not
work.
Use a different outlet.
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Troubleshooting 7-5
Single-sheet paper loading or feeding problems
The printer does not load single-sheet paper or does not feed
it properly.
Cause
What to do
The paper release lever is set
to a tractor position.
Set the paper release lever to the
single-sheet position. For more
information on setting the paper
release lever, see Chapter 2.
Continuous paper is in the
paper path.
Set the paper release lever to the
appropriate tractor position and press
the Load/Eject button to feed the
continuous paper to the standby
position. Then set the paper release
lever to the single-sheet position. (See
Chapter 2 for more information on
switching to printing on single
sheets.)
The paper on the paper
guide is positioned too far to
the right for the printer to
detect that it is there.
Move the paper a little to the left.
Single-sheet paper is not
loaded properly.
See Chapter 3 for instructions on
loading single-sheet paper.
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Thickness Lever”
in Chapter 2.
Your paper is creased, old,
too thin, or too thick.
See the paper specifications in
Appendix C and use new, clean sheets
of paper.
7-6
Troubleshooting
The printer does not fully eject a single sheet.
Cause
What to do
Your paper is too long.
Press the Load/Eject button to eject
the sheet. Make sure the page length
of your paper is within the range
specified for single-sheet paper in
Appendix C. Also check and adjust
the paper size setting in your
application or printer driver.
The optional cut-sheet feeder does not feed your single-sheet
paper properly.
Cause
What to do
The cut-sheet feeder is not
installed properly.
Reinstall it as described in
Appendix A.
Too many sheets are loaded
in the cut-sheet feeder.
Loadno morethan150 singlesheets in
thehigh-capacitycut-sheetfeeder. See
“Using the Optional Cut-Sheet
Feeders” in Appendix A for more
information.
7
The edge guides of the
cut-sheet feeder are not
positioned correctly.
Align the left edge guide with the
arrow mark, then move the right edge
guide to match your paper’s width.
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There is only one sheet left in
the bin.
Load more paper in the cut-sheet
feeder.
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Troubleshooting 7-7
Continuous paper loading or feeding problems
The printer does not load continuous paper or does not feed it
properly.
Cause
What to do
The paper release lever is not Setthepaperreleaseleverto thetractor
set correctly.
position for the paper source you want
to use. For more information on setting
the paper release lever, see Chapter 2.
Single-sheet paper is in the
paper path.
Set the paper release lever to the
single-sheet position and press the
Load/Eject button to eject the sheet.
Then set the paper release lever back to
the appropriate tractor position. (See
Chapter 2 for more information on
switching to printing on continuous
paper.)
Continuous paper is not
loaded properly.
See Chapter 2 for instructions on
loading continuous paper on the
tractor you want to use.
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Thickness Lever” in
Chapter 2.
The printer does not feed continuous paper to the standby
position.
Cause
What to do
You did not tear off the
Tear off the printed pages at the
printedpagesbeforepressing perforation. Then press the
the Load/Eject button. Load/Eject button to feed the paper
backward to the standby position.
7-8
Troubleshooting
Wrong top-of-form position
Printing starts too high or low on the page.
Cause
What to do
The paper size setting in your Check the paper size setting in your
application software or
printer driver does not match
the size of the paper you are
using.
application or printer driver.
The printer’s page length
settings for the front or rear
Check the page length settings for the
front or rear tractor using the printer’s
tractor do not match the size default-setting mode or the EPSON
of the continuous paper you
are using.
Remote! utility. See “About Your
Printer’s Default Settings” in
Chapter 5, or “Using the EPSON
Remote! Utility” in Chapter 4.
The top margin or top-of-
form position setting is
incorrect.
Check the margin or top-of-form
position setting in your application
software. See the printable area
specifications in Appendix C.
7
Adjust the top-of-form position in
micro adjust mode. However, settings
made in Windows applications
override settings made in micro adjust
mode. See“AdjustingtheTop-of-Form
Position” in Chapter 2.
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The printer you want to use is Choose the correct printer from the
not selected in your software. Windows desktop or in your
application before printing.
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You moved the paper using
the knob while the printer
was on.
Adjust the top-of-form position using
themicroadjustfeature. See“Adjusting
the Top-of-Form Position” in Chapter 2.
Caution:
Never use the knob to adjust the top-of-form position; this may damage
the printer or cause it to lose the top-of-form position.
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Troubleshooting 7-9
Wrong tear-off position
The printer prints on (or too far away from) the perforation of
your continuous paper.
Cause
What to do
The tear-off position setting
is incorrect.
Adjust the tear-off position using the
micro adjust feature. See “Adjusting
the tear-off position” in Chapter 2.
You moved the paper using
the knob while the printer
was on.
Adjust the tear-off position using the
micro adjust feature. See “Adjusting
the tear-off position” in Chapter 2.
Caution:
Never use the knob to adjust the tear-off position; this may damage the
printer or cause it to lose the tear-off position.
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The printer you want to use
Choose the correct printer from the
Windows desktop or in your
application before printing.
is not selected in your
software.
The paper size setting in
your application or printer
driver does not match the
size of the paper you are
using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor do not match the size
of the continuous paper you
are using.
Check the page length settings for the
front or rear tractor using the printer’s
default-setting mode or the EPSON
Remote! utility. See “About Your
Printer’s Default Settings” in
Chapter 5, or “Using the EPSON
Remote! Utility” in Chapter 4.
7-10
Troubleshooting
Printing or printout quality problems
The printer does not print when the computer sends data.
Cause
What to do
The printer is paused.
The printer cover is open.
Press the Pause button.
Close the printer cover and press the
Pause button to resume printing.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described later in this chapter.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See page A-3 and your
computer documentation.
Your software is not
properly set up for your
printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the
printer driver software as describedin
Chapter 1.
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Troubleshooting 7-11
The printer makes noise, but nothing prints or printing stops
abruptly
Cause
What to do
The paper thickness lever is
set incorrectly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Thickness Lever”
in Chapter 2.
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
Remove any slack in the ribbon by
turningtheribbon-tighteningknob,or
reinstall the ribbon cartridge as
described in Chapter 1.
The printout is faint.
Cause
What to do
The paper thickness lever is
set incorrectly for your
paper.
Move the paper thickness lever to a
lower setting.
The ribbon is worn out.
Replace the ribbon cartridge as
described in Chapter 1.
The printout has gaps.
Cause
What to do
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See page
2-4 for continuous paper, or page 3-3
for single sheets.
7-12
Troubleshooting
Part of the printout is missing, or dots are missing in random
positions.
Cause
What to do
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
Remove any slack in the ribbon by
turningtheribbon-tighteningknob,or
reinstall the ribbon cartridge as
described in Chapter 1.
The ribbon is worn out.
Replace the ribbon cartridge as
described in Chapter 1.
Lines of dots are missing in the printout.
Cause
What to do
The print head is damaged.
Stop printing and contact your dealer
to have the print head replaced.
Caution:
Never replace the print head yourself; youmay damage the printer. Also,
other parts of the printer must be checked when the print head is replaced.
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All the text is printed on the same line.
Cause
What to do
No line feed command is
sent at the end of each line of
text.
Turn on the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility so
that the printer automatically adds a
line feed code to each carriage return.
See “About Your Printer’s Default
Settings” in Chapter 5 or “Using the
EPSON Remote! Utility” in Chapter 4.
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Troubleshooting 7-13
The printout has extra blank lines between lines of text.
Cause
What to do
Two line feed commands are
being sent at the end of each
line of text.
Turn off the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility.
See “About Your Printer’s Default
Settings” in Chapter 5, or “Using the
EPSON Remote! Utility” in Chapter 4.
Theline spacesetting inyour
application software is
incorrect.
Adjust the line space setting in your
application software.
The skip-over-perforation
setting is on.
Turn off the skip-over-perforation
setting in the default-setting mode or
the EPSON Remote! utility. See
“About Your Printer’s Default
Settings” in Chapter 5, or “Using the
EPSON Remote! Utility” in Chapter 4.
The printer prints strange symbols, incorrect fonts, or other
inappropriate characters.
Cause
What to do
Your printer and computer
are not communicating
correctly.
Make sure that you are using the
correct interface cable and that the
communications protocol is correct.
See page A-3 and your computer
documentation. If you installed an
optional serial interface card, also see
page A-18.
The wrong character table is
selected in your software.
Select the correct character table using
your software, the default-setting
mode, or the EPSON Remote! utility.
The character table setting in your
software overrides settings made in
the default-setting mode or EPSON
Remote!.
7-14
Troubleshooting
The printer you want to use is Choose the correct printer from the
not selected in your software. Windows desktop or in your
application before printing.
Your application software is
not configured correctly for
your printer.
Make sure that your application
software is set up correctly for your
printer. See your application
documentation. If necessary, install or
reinstall the printer driver software as
described in Chapter 1.
Software settings override
settings you make using the
default-setting mode,
Use your application software to
select the font.
EPSON Remote!, or the
control panel buttons.
Vertical printed lines are not aligned.
Cause
What to do
Bidirectionalprinting,which
is the printer’s standard
printing mode, is out of
alignment.
Use the printer’s bidirectional
adjustment mode to correct this
problem. See “Aligning Vertical Lines
in Your Printout” later in this chapter.
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Troubleshooting 7-15
Clearing Paper Jams
To clear a paper jam, follow these steps:
1. Press the Operate button to turn off the printer.
2. If a single-sheet of paper is stuck on the paper guide, gently
remove it.
3. Remove the printer cover. If you are loading continuous
paper from the rear slot, remove the paper guide.
4. If continuous paper is jammed in the printer, tear off the fresh
supply at the perforation nearest the paper entry slot.
5. Turn the knob on the right side of the printer away from you
to eject the paper in the printer. Remove any remaining pieces
of paper.
Caution:
Use the knob on the right side of the printer only to clear
paper jams when the printer is off. Otherwise, you may
damage the printer or lose the top-of-form or tear-off position.
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6. Replace the paper guide if necessary, and replace the printer
cover. Then close the paper guide cover.
7. Press the Operate button to turn on the printer. Make sure
the Paper Out and Pause lights are off.
7-16
Troubleshooting
Aligning Vertical Lines in Your Printout
If you notice that the vertical lines in your printout are not
properly aligned, you can use the printer’s bidirectional
adjustment mode to correct this problem.
Note:
❏ To complete the steps below, you need four sheets of A3-size
single-sheet paper or four pages of continuous paper that are at least
279 mm (11 inches) long and 376 mm (14.8 inches) wide. See
Chapter 2 for instructions on loading continuous paper, or
Chapter 3 for instructions on loading single sheets.
❏ If you use single sheets, you need to load a new sheet of paper each
time the printer ejects a printed sheet onto the paper guide.
Follow these steps to perform the bidirectional adjustment:
1. Make sure paper is loaded and the printer is turned off.
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
7
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2. While holding down the Pause button, press the Operate
button to turn on the printer. The printer enters the
bidirectional adjustment mode and then prints instructions
and the first set of alignment patterns.
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patterns and select the pattern with the best alignment.
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4. Follow the instructions to print the remaining sets of
alignment patterns and select the pattern with the best
alignment in each set.
5. After you select the best pattern in the final set of alignment
patterns, press the Operate button to turn off the printer and
exit the bidirectional adjustment mode. Your selections are
saved automatically.
Troubleshooting 7-17
Printing a Self Test
Running the printer’s self test helps you determine whether the
printer or the computer is causing the problem:
❏ If the self test results are satisfactory, the printer is working
properly and the problem probably results from your printer
driver settings, application settings, computer, or interface
cable. (Be sure to use a shielded interface cable.)
❏ If the self test does not print properly, there is a problem with
the printer. See “Problems and Solutions” for possible causes
and solutions to the problem.
You can print the self test using either single sheets or continuous
paper. See Chapter 2 for instructions on loading continuous
paper, or Chapter 3 for instructions on loading single sheets.
Note:
Use paper that is at least 376 mm (14.8 inches) wide, such as A3-size
paper.
To perform a self test, follow these steps:
1. Make sure paper is loaded and the printer is turned off.
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
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2. To run the test using the Draft font, hold down the LF/FF
button while you press the Operate button to turn on the
printer. To run the test using the printer’s letter-quality fonts,
hold down the Load/Eject button while you turn on the
printer. Either self test can help you determine the source of
your printing problem; however, the draft test prints faster
than the letter-quality test.
7-18
Troubleshooting
After a few seconds, the printer loads the paper automatically
and begins printing the self test. A series of characters is
printed.
Note:
To temporarily stop the self test, press the Pause button. To resume
the test, press the Pause button again.
3. To end the self test, press the Pause button to stop printing
and the Load/Eject button to eject the printed page. Then
turn off the printer.
Printing a Hex Dump
If you are an experienced user or a programmer, you can print a
hexadecimal dump to isolate communication problems between
the printer and your software program. In hex dump mode, the
printer prints all data received from the computer as hexadecimal
values.
7
You can print a hex dump using either single sheets or continuous
paper. See Chapter 2 for instructions on loading continuous
paper, or Chapter 3 for instructions on loading single sheets.
Note:
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Use paper that is at least 210 mm (8.3 inches) wide, such as A4- or letter-
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size paper.
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Troubleshooting 7-19
To print a hex dump, follow the steps below.
1. Make sure paper is loaded and the printer is turned off.
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the printer.
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2. To enter hex dump mode, hold down both the LF/FF and
Load/Eject buttons while you press the Operate button to
turn on the printer.
3. Open a software program and send a print job to the printer.
Your printer prints all the codes it receives in hexadecimal
format.
If characters are printable, they appear in the right column as
ASCII characters. Nonprintable codes, such as control codes,
are represented by dots. By comparing the characters printed
in the right column with the printout of the hexadecimal
codes, you can check the codes the printer is receiving.
4. To exit hex dump mode, press the Pause button to stop
printing and the Load/Eject button to eject the printed
page(s). Then turn off the printer.
7-20
Troubleshooting
Appendix A
A
Enhancing Your Printer With Options
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Optional interface cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . . . A-4
Installing the high-capacity or double-bin
cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Loading paper in the high-capacity cut-sheet feeder . . . . . . A-6
Selecting the paper source (bin 1 or bin 2) . . . . . . . . . . . . . . . A-10
Switching between continuous paper and
single-sheet paper in the cut-sheet feeder . . . . . . . . . . . . . A-11
Using the Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . . . A-12
Installing the roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . . A-13
Loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-16
Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
Using the C82305✽or C82306✽serial interface card . . . . . . . A-18
Enhancing Your Printer With Options A-1
Options
As described below, a variety of paper handling options and interface cards
are available for your printer. To purchase options, contact your dealer or
customer support as described in Appendix D.
Paper handling options
High-capacity cut-sheet feeder (C80673 ✽)
Feeds up to 150 sheets of paper, 25 plain bond
envelopes, or 30 postcards into the printer
without reloading. You can also load a stack of
single-sheet multi-part forms up to 15 mm
(0.59 inch) thick in this feeder. For instructions
on using this option, see page A-4.
Second bin cut-sheet feeder (C80674 ✽)
Connects to the high-capacity cut-sheet feeder
to create a double-bin cut-sheet feeder. You
can load up to 50 sheets of ordinary
single-sheet paper in the second-bin cut-sheet
feeder. For instructions on using this option,
see page A-4.
Pull tractor (C80032 ✽)
Improves continuous paper handling and
reduces the chance of paper jams. Using a pull
tractor in combination with a push tractor is
especially useful for printing on continuous
pre-printed forms, multi-part forms, and
labels, and for printing high-quality graphics.
For instructions on using this option, see
page 2-21.
A-2
Enhancing Your Printer With Options
Roll paper holder (#8310)
Allows you to use your printer with 8.5-inch
roll paper like that used with telex machines.
For instructions on using this option, see page
A-12.
A
Note:
The asterisk ( ✽) is a substitute for the last digit of the product number, which varies
by country.
Optional interface cards
You can install an optional interface card to supplement your printer’s built-
in parallel interface and provide added network compatibility.
The EPSON interface cards in the table below are compatible with your
printer. (Not all interfaces are available in all countries.)
For instructions on installing an interface card, see page A-17.
Model number
C82305✽/ C82306✽
C82307✽/ C82308✽
C82310✽/ C82311✽
C82312✽
Name
Serial interface card
32KB serial interface card
32KB parallel interface card
LocalTalk interface card
32KB IEEE-488 interface card
Coax interface card
C82313✽
C82314✽
C82315✽
Twinax interface card
IEEE-1284 parallel interface card
Ethernet interface card
C82345✽
C82357✽/ C82362✽/
C82363✽/ C82364✽
The asterisk (✽) is a substitute for the last digit, which varies by country.
If you are unsure whether you need an optional interface or would like to
know more about interfaces, contact your dealer.
Enhancing Your Printer With Options A-3
Using the Optional Cut-Sheet Feeders
When you install the optional high-capacity cut-sheet feeder (C80673 ✽), you
can load up to 150 single sheets of paper in the printer. Also you can create
a double-bin cut-sheet feeder by connecting the second bin cut-sheet feeder
(C80674 ✽) to the high-capacity cut-sheet feeder. The double-bin cut-sheet
feeder allows you to load two different types of single-sheet paper in the
printer at the same time and easily switch between them. To assemble the
double-bin cut-sheet feeder and load paper in the second-bin cut-sheet
feeder, see the second-bin cut-sheet feeder manual. For instructions on
selecting bin 1 or bin 2 of the double-bin cut-sheet feeder, see page A-10.
Note:
The second-bin cut-sheet feeder can be used only in combination with the high-
capacity cut-sheet feeder; you cannot use it alone.
Installing the high-capacity or double-bin cut-sheet
feeder
You install the high-capacity cut-sheet feeder and double-bin cut-sheet
feeder in the same way. Follow the steps below.
Note:
Before installing the double-bin cut-sheet feeder, assemble it as described in the cut-
sheet feeder manual.
Warning:
You will need to move the print head by hand before installing the cut-sheet
feeder. If you have just used the printer, the print head may be hot; let it cool
for a few minutes before touching it.
w
A-4
Enhancing Your Printer With Options
1. Make sure the printer is turned off.
A
Caution:
Be sure to turn off the printer. You will need to move the print head
c
to the ribbon installation position before installing the high-capacity
cut-sheet feeder, and moving the print head while the printer is on
may damage the printer.
2. Remove the paper guide and printer cover. Then press up the tabs on
both sides of the paper tension unit and lift it up and off the printer. If
a tractor is installed in the pull position, remove it as described on page
2-32. Store unused parts in a safe place.
3. Hold the cut-sheet feeder in both hands and fit the feeder’s notches over
the mounting posts on the printer as shown below. Then release the
latch levers and lower the cut-sheet feeder until it rests on the printer.
4. Insert the cable into the connector as shown above.
5. Replace the printer cover.
You are now ready to load paper in the cut-sheet feeder. To load paper in
the high-capacity cut-sheet feeder, see the next section. To load paper in the
second bin of the double-bin cut-sheet feeder, see the manual that comes
with the second-bin cut-sheet feeder. If you installed the double-bin cut-
sheet feeder, you need to select the paper source (bin 1 or bin 2) as described
on page A-10.
To remove the cut-sheet feeder, reverse the steps above.
Enhancing Your Printer With Options A-5
Loading paper in the high-capacity cut-sheet feeder
You can load up to 150 ordinary single sheets, 25 plain bond envelopes, or
30 postcards in the high-capacity cut-sheet feeder. You can also load a stack
of single-sheet multi-part forms up to 15 mm (0.59 inch) thick in this feeder.
Follow the steps below to load paper in the high-capacity cut-sheet feeder.
Caution:
Do not load carbon paper or labels in the high-capacity cut-sheet feeder.
c
1. Open the paper guide cover, and set the paper release lever to the single-
sheet position. Also make sure the paper thickness lever (located under
the printer cover) is set to the proper position for your paper’s thickness.
2. Pull down the center support.
center support
A-6
Enhancing Your Printer With Options
3. Release the left and right paper guides of the cut-sheet feeder by pulling
the lock levers forward.
A
4. Holding the lower portion of the left paper guide, slide it until it is
aligned with the arrow mark on the back of the center support. Then
push the left lock lever backward to lock it in place. Holding the lower
portion of the right paper guide, slide it to match the width of your
paper, but do not lock it.
paper stacker
5. Slide the paper stacker midway between the paper guides as shown
above.
Enhancing Your Printer With Options A-7
6. As shown below, set the cut-sheet feeder’s paper type levers to the
proper position for the paper you will load: single-sheet paper or
postcards and envelopes.
Note:
Always set the paper type levers before you load paper.
envelopes or postcards
single-sheet paper or
single-sheet multi-part
forms
7. Pull both paper set levers forward until the paper guides retract
and lock open to allow paper loading.
8. Take a stack of paper (up to 150 sheets of plain paper) and fan it.
Next, tap the side and bottom edges of the paper on a flat surface to
even up the stack.
9. Insert the paper stack printable side down along the left paper guide.
A-8
Enhancing Your Printer With Options
10. Adjust the right paper guide so that it matches your paper’s width.
Make sure the position of the guide allows the paper to move up and
down freely. Then push the lock lever backward to lock the paper guide.
A
11. Push back the paper set levers to clamp the paper against the guide
rollers.
12. Move the cut-sheet feeder’s paper selection lever to the single-sheet
position, as shown below. Then lift up the center support and close the
paper guide cover.
continuous paper
position
single-sheet
position
Note:
❏ Always close the printer cover before printing. The printer does not print when
the cover is open.
❏ When the cut-sheet feeder is installed, you can still load single sheets one at a
time using the front paper slot.
The cut-sheet feeder automatically loads paper when the printer receives
data. Printed pages are stacked on the center support. If you need to eject a
sheet, press the Load/Eject button.
If the first printed line on your page appears too high or low, you can adjust
its position using the micro adjust feature. See “Adjusting the Top-of-Form
Position” on page 2-36.
Caution:
Never use the knob to adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
c
Enhancing Your Printer With Options A-9
Selecting the paper source (bin 1 or bin 2)
When the double-bin cut-sheet feeder is installed, you need to select the
paper source (bin 1 or bin 2) using your application or the printer’s control
panel. As shown below, the high-capacity cut-sheet feeder is bin 1 and the
second-bin cut-sheet feeder is bin 2.
bin 1: high-capacity
cut-sheet feeder
bin 2: second-bin
cut-sheet feeder
It is best to select the paper source in your application program because
software settings usually override the printer’s control panel settings.
However, if you cannot select the paper source in your application, press the
Tear Off/Bin button until the lights indicate the bin you want as shown
below. When the printer receives data, it automatically loads paper from the
bin you select.
o n Bin 1 (the high-capacity cut-sheet
feeder) is selected.
n o Bin 2 (the second-bin cut-sheet
feeder) is selected.
n = on, o = off
A-10
Enhancing Your Printer With Options
Switching between continuous paper and single-sheet
paper in the cut-sheet feeder
A
You can easily switch between continuous paper on a push tractor and
single-sheet paper in the cut-sheet feeder without removing the continuous
paper.
Switching to continuous paper
1. If any single sheets are in the paper path, press the Load/Eject button
to eject them.
2. Move the printer’s paper release lever to the front or rear push tractor
position. Also set the paper thickness lever to the proper position for
the thickness of your continuous paper.
3. Move the cut-sheet feeder’s paper selection lever to the continuous
paper position.
Switching to single-sheet paper in the cut-sheet feeder
1. If any continuous paper remains in the printer, press the Tear Off/Bin
button to advance the paper to the tear-off position. Then tear off the
printed pages.
Caution:
Tear off your printed document before you press the Load/Eject button
in the next step. Reverse feeding several pages at a time may cause a paper
jam.
c
2. Press the Load/Eject button. The printer feeds the continuous paper
backward to the standby position. The paper is still attached to the push
tractor but is no longer in the paper path.
3. Move the printer’s paper release lever to the single-sheet position. Also
set the paper thickness lever to the proper position for the thickness of
your single-sheet paper.
4. Move the cut-sheet feeder’s paper selection lever to the single-sheet
position.
5. If you are using the double-bin cut-sheet feeder, select the bin you want
to use as described on page A-10.
Enhancing Your Printer With Options A-11
Using the Roll Paper Holder
The optional roll paper holder (#8310) allows you to use 8.5-inch roll paper
like that used with telex machines. This provides an inexpensive alternative
to using continuous paper for applications that require variable paper
lengths. Before you install and use the roll paper holder, you need to
assemble it.
Assembling the roll paper holder
1. Fit the arc bearings into the stand as shown.
2. Make sure you orient the stand and base plate as shown below. Then
place the base plate on the stand and fasten the two together with the
plastic spacing clips.
A-12
Enhancing Your Printer With Options
3. Hook the tension lever onto both ends of the stand as shown below.
While pulling up the tension lever, fit the wire ends of the tension lever
into the holes in the stand. The roll paper holder is assembled.
A
tension lever
Installing the roll paper holder
1. Make sure the printer is turned off.
2. Position the roll paper holder underneath the printer as shown below.
Fit the two positioning pegs on the bottom of the printer into the two
holes in the base plate.
Caution:
The roll paper holder is not fastened to the printer; only the printer’s weight
and the two positioning pegs hold it in place. If you pick up the printer, be
careful not to drop the roll paper holder.
c
To remove the roll paper holder, carefully lift up the printer and pull out the
roll paper holder from beneath the printer.
Enhancing Your Printer With Options A-13
Loading roll paper
After you install the roll paper holder, follow the steps below to load a roll
of paper:
1. Make sure the printer is turned off. Then open the paper guide cover
and remove the paper guide.
2. Make sure the paper tension unit is installed.
3. Set the paper thickness lever (located under the printer cover) to the
proper position for the thickness of your roll paper.
4. Set the paper release lever to the single-sheet position.
5. Cut the leading edge of the roll paper straight across.
6. Insert the roll paper holder shaft into the center of the paper roll as
shown.
A-14
Enhancing Your Printer With Options
7. Place the shaft and paper roll on the roll paper holder so the paper feeds
from the bottom of the roll.
A
8. Turn on the printer. Then bring the leading edge of the paper up over
the rear push tractor and insert it until it meets resistance. The printer
loads the roll paper automatically.
9. Replace the paper guide and close the paper guide cover. You are now
ready to print. The printed roll paper is fed over the paper guide to the
back of the printer, as shown below.
Enhancing Your Printer With Options A-15
When you finish printing, open the paper guide cover and press the
LF/FF button to advance the paper. Then tear off the paper using the
tear-off edge of the printer (pull it towards you for a clean cut).
Removing roll paper
Roll paper cannot be fed backward. To remove roll paper, open the paper
guide cover and remove the paper guide; then cut the paper behind where
it feeds into the printer. Press the Load/Eject button to eject the remaining
paper.
A-16
Enhancing Your Printer With Options
Installing an Interface Card
A
Follow the steps below to install an optional interface card.
1. Make sure the printer is turned off. Unplug the printer’s power cord
and disconnect the interface cable.
2. Remove the screws from the shield plate on the back of the printer and
remove the plate.
3. Slide the interface card along the slots on both sides of the interface
compartment. Firmly push in the card to make sure the connector at the
back of the interface card is fully inserted into the printer’s internal
socket. Then replace the screws and tighten them.
Note:
Store the shield plate in a safe place; you will need to reattach it if you remove the
interface card later.
To remove the interface card, reverse the steps above.
Enhancing Your Printer With Options A-17
Using the C82305✽or C82306✽serial interface card
To use the C82305 ✽or C82306 ✽serial interface card, see the sections below
regarding the baud rate, handshake timing, and error handling.
For all other data transfer conventions, such as word structure and
communications protocol, see your interface card manual.
Selecting a baud rate
You can select from the following baud rates: 300, 600, 1200, 2400, 4800, 9600,
and 19200 bps (bits per second). To set the baud rate, see the bit-rate selection
table in your interface card manual.
Handshake timing
When the unused area for data in the input buffer drops to 256 bytes, the
printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate
that it cannot receive data. When the unused area increases to 512 bytes, the
printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate
that it is ready to receive data.
Error handling
When the printer detects a parity error, the print data is replaced with an
asterisk (✽). The printer ignores all other errors, including framing and
overrun errors.
A-18
Enhancing Your Printer With Options
Appendix B
Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
B
Cleaning and Transporting the Printer B-1
Cleaning the Printer
To keep your printer operating at its best, you should clean it thoroughly
several times a year. Follow these steps:
1. Make sure the printer is turned off. Then remove any paper loaded in
the printer.
2. Remove the paper guide. If a pull tractor or an optional cut-sheet feeder
is installed, remove it.
3. Use a soft brush to carefully brush away all dust and dirt from the
outer case and paper guide.
4. If the outer case or paper guide is still dirty, clean it with a soft, clean
cloth dampened with mild detergent dissolved in water. Keep the
printer cover in place and lower the paper guide cover until it lies flat
on the top of the printer to prevent water from getting inside the printer.
Caution:
❏ Never use alcohols or thinners to clean the printer; these chemicals can
c
damage the printer components as well as the case.
❏ Be careful not to get water on the printer mechanism or electronic
components.
❏ Do not use a hard or abrasive brush.
❏ Do not spray the inside of the printer with lubricants; unsuitable
lubricants can damage the printer mechanism. Contact an EPSON
dealer if you think lubrication is needed.
B-2
Cleaning and Transporting the Printer
Transporting the Printer
If you need to transport your printer some distance, carefully repack it using
the original box and packing materials, as described below.
Warning:
B
You will need to move the print head by hand to remove the ribbon cartridge.
If you have just used the printer, the print head may be hot; let it cool for a
few minutes before touching it.
w
1. Turn off the printer.
2. Unplug the power cord from the electrical outlet; then disconnect the
interface cable from the printer.
3. Remove any paper loaded in the printer, and remove the paper guide.
Pull out the paper separator from the paper guide.
4. If a pull tractor is installed, remove it as described on page 2-32. If any
options are installed, remove them and pack them in their original
boxes.
5. Make sure that the print head is not hot. Then remove the ribbon
cartridge as described in Chapter 1.
6. Remove the paper tension unit as described on page 2-22. Attach the
protective locking clips on both sides of the printer roller. Then install
the paper tension unit as described on page 2-33.
7. Make sure the tractor that comes with your printer is installed in the
front push position. See page 2-8 for instructions.
8. Replace the transportation screw using the screwdriver that came with
the printer.
9. Repack the printer, ribbon cartridge, paper guide, paper separator, and
power cord in the original packing materials and place them in the
printer’s original box.
Cleaning and Transporting the Printer B-3
B-4
Cleaning and Transporting the Printer
Appendix C
Specifications
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
CE marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
C
Command Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-12
EPSON ESC/P2 control codes . . . . . . . . . . . . . . . . . . . . . . . . . C-12
IBM 2391 Plus emulation control codes . . . . . . . . . . . . . . . . . C-16
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-17
International character sets for the Italic table . . . . . . . . . . . . C-27
Specifications C-1
Printer Specifications
Mechanical
Printing method:
24-pin impact dot matrix
Printing speed:
Printing direction:
Line spacing:
High speed draft
480 cps at 10 cpi
maximum
360 cps at 10 cpi
120 cps at 10 cpi
Draft
Letter quality
Bidirectional logic seeking for text and
graphics printing. Unidirectional text or
graphics printing can be selected using
software commands.
1/6-inch or programmable in 1/360-inch
increments
Printable columns:
Resolution:
136 columns (at 10 cpi)
Maximum 360 × 180 dpi (letter quality)
360 × 360 dpi (raster graphics)
Interfaces:
One standard bidirectional, 8-bit, parallel
interface with IEEE 1284 nibble mode support
and one optional interface slot
Paper feed methods:
Friction (front or top paper entry)
Push tractor (front or rear paper entry)
Pull tractor (front, bottom, or rear paper entry)
Push and pull tractor (additional tractor is
required for front push and pull tractor
combination)
Cut-sheet feeder (optional)
Roll paper holder (optional)
Paper feed speed:
Continuous
Intermittent
5 inches/second
45 ms/line at 1/6-inch line
spacing
C-2
Specifications
Paper capacity:
High-capacity cut-sheet feeder
up to 150 sheets of 82 g/m (22 lb) paper
2
up to 25 plain or bond envelopes
up to 30 airmail envelopes
up to 30 postcards
a stack of multi-part forms up to 15 mm
(0.59 inch) thick
Note:
The total thickness of the paper stack can be up to
15 mm (0.59 inch).
C
Second-bin cut-sheet feeder
2
up to 50 sheets of 82 g/m (22 lb) paper
Note:
The total thickness of the paper stack can be up to
5 mm (0.20 inch)
Buffer:
64KB or 0KB (selectable in the
default-setting mode or the EPSON
Remote! utility)
Built-in fonts:
Bitmap fonts
EPSON Draft
10, 12, 15 cpi
EPSON Roman
10, 12, 15 cpi, proportional
EPSON Sans Serif 10, 12, 15 cpi, proportional
EPSON Courier 10, 12, 15 cpi
EPSON Prestige 10, 12 cpi
EPSON Script
EPSON OCR-B
EPSON Orator
10 cpi
10 cpi
10 cpi
EPSON Orator-S 10 cpi
EPSON Script C proportional
Scalable fonts
EPSON Roman10.5, 8-32 pt (every 2 pt)
EPSON Sans Serif10.5, 8-32 pt (every 2 pt)
EPSON Roman T10.5, 8-32 pt (every 2 pt)
EPSON Sans Serif H10.5, 8-32 pt (every 2 pt)
Barcode fonts
EAN-13, EAN-8, Interleaved 2 of 5, UPC-A,
UPC-E, Code 39, Code 128, POSTNET
Specifications C-3
Character tables:
One Italic and 12 graphical character tables.
(34 graphical character tables are available in
some countries.) See page C-19 for more
information on the available character tables.
Character sets:
Reliability:
14 international character sets and one legal
character set
Total print
volume
24 million lines
(except print head)
MTBF 10000 POH (25% duty)
Print head life400 million strokes/wire
Dimensions and
weight:
Height
Width
Depth
Weight
257 mm (10.1 inches)
639 mm (25.2 inches)
402 mm (15.8 inches)
approx. 13 kg (28.8 lb)
Ribbon:
Black ribbon cartridge (S015086)
Ribbon life 8 million characters
(LQ, 10 cpi, 48 dots/
character)
Electrical
120 V Model
220 to 240 V Model
Input voltage range
Rated frequency range
Input frequency range
Rated current
99 to 132 V
198 to 264 V
50 to 60 Hz
49.5 to 60.5 Hz
0.5 A (maximum 2 A
1.0 A (maximum 4 A
depending on the
character type)
depending on the
character type)
Power consumption
Approx. 52W (ISO/IEC 10561 letter pattern)
This product is also designed for IT power systems with Phase to Phase
voltage 220 to 240 V.
Note:
Check the label on the back of the printer for the voltage of your printer.
C-4
Specifications
Environmental
Temperature
Humidity
(without condensation)
Operation
Storage
5 to 35°C (41 to 95°F)
10 to 80% RH
0 to 85% RH
–30 to 60°C (–22 to 140°F)
C
Paper
Note:
❏ Use recycled paper andenvelopes onlyunder normal temperatureand humidity
conditions, as follows:
Temperature
Humidity
15 to 25°C (59 to 77°F)
30 to 60% RH
❏ Do not load paper that has been folded or is damaged, wrinkled, or curled.
Ordinary single sheets:
front, top, and cut-sheet feeder entry
Width
Front and Top:
100 to 420 mm (3.9 to 16.5 inches)
High capacity cut-sheet feeder:
100 to 297 mm (3.9 to 11.7 inches)
Second bin cut-sheet feeder:
182 to 420 mm (7.2 to 16.5 inches)
Length
Front:
148 to 420 mm (5.8 to 16.5 inches)
Top:
100 to 420 mm (3.9 to 16.5 inches)
High capacity cut-sheet feeder:
100 to 297 mm (3.9 to 11.7 inches)
Second bin cut-sheet feeder:
210 to 420 mm (8.3 to 16.5 inches)
Thickness
Weight
0.065 to 0.14 mm (0.0025 to 0.0055 inch)
2
52 to 90 g/m (14 to 24 lb)
Specifications C-5
Single-sheet multi-part
forms:
front, top, and cut-sheet feeder entry
Width
Front and Top:
100 to 420 mm (3.9 to 16.5 inches)
High-capacity cut-sheet feeder:
100 to 297 mm (3.9 to 11.7 inches)
Second-bin cut-sheet feeder:
182 to 420 mm (7.2 to 16.5 inches)
Length
Front:
148 to 420 mm (5.8 to 16.5 inches)
Top:
100 to 420 mm (3.9 to 16.5 inches)
High-capacity cut-sheet feeder:
100 to 297 mm (3.9 to 11.7 inches)
Second-bin cut-sheet feeder:
210 to 420 mm (8.3 to 16.5 inches)
Copies
1 original + up to 5 copies
Thickness
Weight
Binding
0.12 to 0.46 mm (0.0047 to 0.018 inch)
2
40 to 58 g/m (12 to 15 lb)
Line glue at the top of form (both front and
top entry)
Single side line glue (front entry only)
Envelopes:
top entry only
Size
No. 6: 165 × 92 mm (6.5 × 3.6 inches)
No. 10: 241 × 105 mm (9.5 × 4.1 inches)
Thickness
Weight
0.16 to 0.52 mm (0.0063 to 0.0197 inch)
2
45 to 90 g/m (12 to 24 lb)
Postcards:
Width
front and top entry
100 to 148 mm (3.9 to 5.8 inches)
Length
Front: 148 mm (5.8 inches)
Top: 100 to 148 mm (3.9 to 5.8 inches)
Thickness
Weight
0.22 mm (0.0087 inch)
2
192 g/m (51 lb)
C-6
Specifications
Continuous paper
(standard and multi-part):
front, rear, and bottom entry
101.6 to 406.4 mm (4.0 to 16.0 inches)
101.6 to 558.8 mm (4.0 to 22.0 inches)
1 original + up to 5 copies
Width
Length
Copies
Thickness
Printable area 0.065 to 0.46 mm
(0.0025 to 0.018 inch)
C
Perforated edges up to 0.9 mm (0.035 inch)
Weight
(not multi-part)
2
52 to 82 g/m (14 to 22 lb)
Weight
2
(one sheet of multi-part) 40 to 58 g/m (12 to 15 lb)
Binding
Point glue or paper staples on both sides
(front, bottom, or rear entry)
Note:
Because thick multi-part forms require a straight paper path, load them in the
front slot.
Continuous paper
with labels:
front and bottom entry
Label size
23.8 × 63.5 mm (15/16 × 2.5 inches) minimum
2.5 mm (0.1 inch) corner radius, minimum
Backing sheet width
101.6 to 406.4 mm (4.0 to 16.0 inches)
Backing sheet length
(one page)
101.6 to 558.8 mm (4.0 to 22.0 inches)
Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch)
Total thickness
Label weight
0.16 to 0.19 mm (0.0063 to 0.0075 inch)
2
68 g/m (17 lb)
Roll paper: rear entry with optional roll paper holder only
Width
216 ± 3 mm (8.5 ± 0.12 inch)
Thickness
Weight
0.07 to 0.09 mm (0.0028 to 0.0035 inch)
2
52 to 82 g/m (14 to 22 lb)
Specifications C-7
Paper alignment
Front entry
Printing starts at the arrow mark. The unprintable area is to the left of the
arrow mark.
Rear entry
Printing starts at “0” on the scale. The unprintable area is to the left of
the “0”.
C-8
Specifications
Printable area
Single sheets, envelopes, and postcards:
A
B
A
C
B
Printable
area
Printable
area
B
C
C
A The minimum top margin is 4.2 mm (0.17 inch).
B The minimum left margin is 3.0 mm (0.12 inch).
The minimum right margin is 3.0 mm (0.12 inch).
The maximum width is 420 mm (16.5 inches) and
the maximum printable width is 345.4 mm (13.6 inches).
For single sheets wider than 351.4 mm (13.8 inches), the side margins
increase proportionally to match the width of the paper.
C The minimum bottom margin is 4.2 mm (0.17 inch).
Specifications C-9
Continuous paper:
A
A
Printable
area
B
B
A The minimum top and bottom margins above and below the
perforation are 4.2 mm (0.17 inch) each.
B The minimum left and right margins are 13 mm (0.51 inch) each.
The maximum printable width is 345.4 mm (13.6 inches).
The maximum width is 420 mm (16.5 inches) and
the maximum printable width is 345.4 mm (13.6 inches).
For continuous paper wider than 371.4 mm (14.6 inches), the side margins
increase proportionally to match the width of the paper.
Roll paper:
A
B
Printable
area
A The minimum top margin is 4.2 mm (0.17 inch).
B The minimum left margin is 3.0 mm (0.12 inch).
The minimum right margin is 3.0 mm (0.12 inch).
The maximum printable width is 203.2 mm (8.0 inches).
C-10
Specifications
Safety approvals
120 V model:
Safety standards
UL1950
CSA C22.2 No. 950
EMI
FCC part 15 subpart B class B
CSA C108.8 class B
230 V model:
Safety standards
EMI
C
EN 60950 (TÜV)
EN 55022 (CISPR pub. 22) class B
AS/NZS 3548 class B
Acoustic noise:
Approx. 54 dB (A) (ISO 7779 pattern)
CE marking
230 V model:
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC
EN 60950
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Specifications C-11
Command Lists
Your printer supports the following EPSON ESC/P2 control codes and
IBM 2391 Plus emulation control codes.
EPSON ESC/P2 control codes
Selecting an EPSON ESC/P2 printer in your software allows you to use
advanced fonts and graphics.
General operation:
ESC @, ESC U, ESC EM
Paper feeding:
FF, LF, ESC 0, ESC 2, ESC 3, ESC +, CR
Page format:
ESC (C, ESC C, ESC C 0, ESC Q, ESC I, ESC (c, ESC N, ESC O
Print position motion:
ESC $, ESC ¥, ESC (V, ESC (n, ESC D, HT, ESC B, VT, ESC J
Font selection:
ESC k, ESC x, ESC y, ESC X, ESC P, ESC M, ESC g, ESC p, ESC 4, ESC 5,
ESC E, ESC F, ESC !
Font enhancement:
ESC W, DC4, SO, DC2, SI, ESC w, ESC G, ESC H, ESC T, ESC S, ESC -,
ESC (-, ESC q
Spacing:
ESC Space, ESC c, ESC (U
Character handling:
ESC t, ESC (t, ESC R, ESC %, ESC &, ESC :, ESC 6, ESC 7, ESC (^
Bit image:
ESC *
Raster graphic:
ESC (G, ESC .
Bar code:
ESC (B
C-12
Specifications
Barcode commands
Your printer has powerful barcode printing capabilities and includes the
following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5,
UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcode
commands below:
ESC ( B
Select Barcode Printing
Format:
ASCII code:
Decimal:
C
ESC
27
1B
(
40
28
B
66
42
m
m
m
n
n
n
Hexadecimal:
Function:
ESC ( B n1 n2 k m s v1 v2 c data
n = (n1 + (256 × n2))
k: Select barcode
k = 0: EAN-13, 1: EAN-8, 2: Interleaved 2 of 5, 3: UPC-A,
4: UPC-E, 5: Code 39, 6: Code 128, 7: POSTNET
m: Module width (180 dpi)
m = 2: 2 dots, 3: 3 dots, 4: 4 dots, 5: 5 dots
s: Space adjustment value
-3 ≤ s ≤ 3 (1/360-inch units)
v1, v2: Bar length
v1 + v2 × 256 (1/180-inch units)
Note:
❏ The v1 and v2 values are ignored when POSTNET is selected.
❏ The long bar length of POSTNET is always 0.125 inch; the short bar length is
always 0.050 inch.
Specifications C-13
c: Control flag
Bit 0 = Check digit
0: The printer does not add a check digit.
1: The printer adds a check digit.
Bit 1 = Human readable character (HRC)
0: The printer adds the HRC.
1: The printer does not add the HRC.
Bit 2 = Position of flag character (for EAN-13 and UPC-A only)
0: Center
1: Under
Bits 3−7 = Not used
Barcode data
Barcode data corresponds to the barcode symbology. The data number of
each barcode type is constant. The barcode is printed only if the following
valid characters are set.
Barcode type
Number of valid
characters 1 (HEX)
Number of valid
characters 2 (HEX)
EAN-13
EAN-8
0D
8
0C
7
Interleaved 2 of 5
UPC-A
UPC-E
Code 39
Code 128
POSTNET
2 to FF
0C
0C or 8
1 to FF
2 to FF
6 or 0A or 0C
2 to FF
0B
0B or 7
1 to FF
2 to FF
5 or 9 or 0B
Number of valid characters 1: Control flag c b0=0
Number of valid characters 2: Control flag c b0=1
C-14
Specifications
The valid data for each barcode type is described below. If invalid data is
included in the barcode data string, the barcode is not printed.
Barcode type
Barcode data
EAN-13
EAN-8
0-9 (Hex 30-39)
0-9 (Hex 30-39)
UPC-A
UPC-E
0-9 (Hex 30-39)
0-9 (Hex 30-39)
Interleaved 2 of 5
POSTNET
Code 39
0-9 (Hex 30-39)
0-9 (Hex 30-39)
0-9 (Hex 30-39), (Hex 41-5A), (Hex 20, 24, 25, 2B, 2D,
2E, 2F)
Set A, Set B, Set C
C
Code 128
The following conditions are required for barcode printing:
❏ Barcode printing is always performed unidirectionally. However, when
it is mixed with raster bit image data, neither barcode nor raster bit
image data is printed.
❏ A barcode is not printed when part of the barcode extends beyond the
right margin.
❏ When barcode data and text data are mixed in a data sequence, barcodes
and text are printed in the same place.
❏ The start and stop (*) characters of Code 39 are added to human readable
characters.
❏ The initial data of Code 128 (Set A, B, or C) is identified as the first data
of Code 128, and must be hexadecimal (41, 42, and 43, respectively).
❏ When Code 128 Set C and Interleaved 2 of 5 are selected, barcode data
requires an even number data string. However, if an odd number string
is sent, a 0 is automatically added, making it an even number data string.
❏ The barcode print start position (except for POSTNET) is always
40/360 inch above the baseline.
Specifications C-15
IBM 2391 Plus emulation control codes
This printer emulates the IBM Proprinter using the commands below. For
detailed information, see the IBM 2391 Plus reference manual.
General operation:
NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F
Paper feeding:
*
FF, LF, ESC 5, ESC A, ESC A (AGM ), ESC 0, ESC 1, ESC 2, ESC 3, ESC 3
*
(AGM ), CR, ESC ]
Page format:
ESC C, ESC C0, ESC X, ESC N, ESC O, ESC 4
Print position motion:
*
ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J, ESC J (AGM )
Font selection:
DC2, ESC P, ESC :, ESC E, ESC F, ESC I, ESC [d, ESC [I
Font enhancement:
DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H, ESC T,
ESC S, ESC -, ESC _, ESC [-
Spacing:
BS, SP, ESC [¥
Character handling:
ESC 6, ESC 7, ESC [ T, ESC ^, ESC ¥
Bit image:
*
ESC K, ESC L, ESC Y, ESC Z, ESC [g, ESC * (AGM )
Barcode:
ESC [f, ESC [p
Download:
Download command is not provided.
*
Alternate Graphic Mode
C-16
Specifications
Character Tables
You can select the character tables shown in this section using the printer’s
default-setting mode or with software commands.
Note:
❏ Most of the character tables are the same as the PC 437 table for hex codes 00
through 7F; for these tables, only the characters for hex codes 80 through FF
are shown.
C
❏ The character tables with an asterisk (*) after the table name are available only
in some countries.
PC 437 (US Standard Europe)
Specifications C-17
PC 850 (Multilingual)
PC 860 (Portuguese)*
PC 863 (Canadian-French)*
PC 865 (Nordic)
C-18
Specifications
PC 861 (Ice landic)
BRASCII
C
Abicomp
Specifications C-19
Roman 8
ISO Latin 1
C-20
Specifications
PC 858
C
ISO 8859-15
PC 437 Greek
Specifications C-21
PC 853 (Turkish)*
PC 855 (Cyrillic)*
PC 852 (East Europe)*
PC 857 (Turkish)*
C-22
Specifications
PC 864 (Arabic)*
PC 866 (Russian)*
C
PC 869 (Greek)*
MAZOWIA (Poland)*
Specifications C-23
Code MJK (CSFR)*
ISO 8859-7
ISO Latin 1 T (Turkish)*
Bulgaria (Bulgorian)*
C-24
Specifications
PC 774 (LST 1283: 1993)*
Estonia (Estonia)*
C
ISO 8859-2*
Specifications C-25
PC 866 LAT. (Latvian)*
PC 866 UKR (Ukranian)*
PC APTEC (Arabic)*
PC 708 (Arabic)*
C-26
Specifications
PC 720 (Arabic)*
PC AR 864 (Arabic)*
C
Italic table
No character is available
for hex code 15 in the
Italic table
Specifications C-27
International character sets for the Italic table
You can select one of the following eight international character sets for the
Italic character table shown below using the default-setting mode or the ESC
R command. For example, when you select “Italic France,” the characters in
the “France” row are used in the Italic character table.
You can select one of the following seven additional sets only with the ESC
R command.
C-28
Specifications
Appendix D
Customer Support Information
Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
For North American Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Automated telephone services . . . . . . . . . . . . . . . . . . . . . . . . . D-3
For United Kingdom and the Republic of Ireland
D
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Enquiry Desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Faxon EPSON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
EPtec - Bulletin Board Service for latest drivers and
utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON FAXBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Bulletin Board System . . . . . . . . . . . . . . . . . . . . . . . . . D-6
Internet URL http://www.epson.com.au . . . . . . . . . . . . . . . D-6
Your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
Internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
Electronic bulletin board system . . . . . . . . . . . . . . . . . . . . . . . D-8
Technical support hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
Customer Support Information D-1
Contacting Customer Support
If your printer is not operating properly and you cannot solve the problem
using the troubleshooting information in Chapter 7, contact customer
support services for assistance. See the section for your country below.
We will be able to help you much more quickly if you give us the following
information:
Printer model:
Serial number of your printer:
(The serial number label is on the back of the printer.)
Brand and model of your computer:
Printer software version:
(Click the About button in your printer driver.)
Windows version (for example, NT, 95, or 3.1):
Software application(s) you normally use with the printer and their
version number(s):
For North American Users
If you purchased your printer in the United States or Canada, EPSON
provides customer support through the following services:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON's home page
at http://www.epson.com.
EPSON Internet FTP Site
EPSON Download Service
EPSON Forum on
If you have Internet FTP capability, use your Web
browser (or other software for FTP downloading) to log
onto ftp.epson.com with the user name anonymous
and your e-mail address as the password.
You can call the EPSON Download Service at
(800) 442-2007. Set your communications software to
8 data bits, 1 stop bit, no parity. Modem speed can be
up to 28.8 Kbps.
Members of CompuServe can type GO EPSON at the
menu prompt to reach the Epson America Forum. For
a free introductory CompuServe membership, call
(800) 848-8199 and ask for representative #529.
®
CompuServe
D-2
Customer Support Information
Automated telephone services
Service
Access
EPSON SoundAdvice™
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call (800) 442-2110.
EPSON FaxAdvice™
Access EPSON’s technical information library by
calling (800) 442-2110. You must provide a return fax
number to use this service.
EPSON Referral Service
For the location of your nearest Authorized EPSON
Reseller or Customer Care Center, call (800) 442-2110.
EPSON also provides technical support and information on the installation,
configuration, and operation of EPSON products. Dial (800) 922-8911,
(310) 782-2600 (U.S.), or (905) 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific
Time, Monday through Friday.
D
Before you call, please have the following information ready:
❏ Product name
❏ Product serial number
❏ Computer configuration
❏ Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts from
EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
Note:
If you need help using software with an EPSON product, see the documentation for
that program for technical support information.
Customer Support Information D-3
For United Kingdom and the Republic of Ireland
Users
If you purchased your printer in the UK or the Republic of Ireland, Epson
(UK) Limited provides a range of customer services and technical support.
Note:
For customers in the Republic of Ireland, please use the correct dialing codes when
dialing the UK telephone numbers listed in the following sections. For example the
Enquiry Desk fax number, 01442 227271, should be dialed as 0044 1442 227271
from the Republic of Ireland.
Enquiry Desk
The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or
1 800 409132 from the Republic of Ireland, by faxing 01442 227271, or via the
Internet at [email protected]. They can provide the following information:
❏ Information and literature on new EPSON products (also available from
Faxon EPSON)
❏ Where to purchase genuine EPSON consumables, accessories and
options
Customer Support
Our Customer Support team can provide the following services:
❏ Technical information on installing, configuring, and operating your
EPSON products
❏ Arranging for faulty EPSON products to be repaired within the
warranty period
For information on contacting our Customer Support team, please see the
Service and Support Information booklet that came with your EPSON
product.
If this booklet is not available, details can be found on Faxon EPSON faxback
service, EPtec Bulletin Board Service or on EPSON’s World Wide Web site.
See below for details.
D-4
Customer Support Information
Faxon EPSON
Contact Faxon EPSON Faxback Service for:
❏ Literature and specifications on the latest EPSON products
❏ Supportinformationincludingtroubleshootingtips, switchsettingsand
driver information
To use Faxon EPSON, call 01442 227332 using a touch-tone phone. You will
be asked to follow a simple routine to register your document request and
once you have entered your telephone and fax numbers, Faxon EPSON will
fax a copy of the document catalogue to your fax machine.
When you have found the documents that you need in the catalogue, call
Faxon EPSON again and enter the document ID numbers. The documents
will be faxed to you automatically.
D
EPtec - Bulletin Board Service for latest drivers and
utilities
You can call the EPSON Bulletin Board Service on 01442 227479. No
membership is required. Make sure that your communications software is
set to 8 data bits, 1 stop bit, no parity bit, ANSI terminal mode emulation and
a modem speed of up to 28.8 Kbps. Downloading protocols supported
include Xmodem, Ymodem and Zmodem. See the documentation that came
with your communications software and modem for more information.
When you first connect to the Bulletin Board Service, you will be asked for
your name, company name, phone number and a password (which you can
invent yourself).
World Wide Web
If you can connect to the Internet and have a Web browser, you can access
EPSON’s World Wide Web site at http://www.epson.com. Here you will
find information on the latest EPSON products, software drivers, and
answers to frequently asked questions.
Customer Support Information D-5
For Australian Users
EPSON Australia wishes to provide you with a high level of Customer
Service. As well as this User’s Guide, we provide the following sources for
obtaining information:
EPSON FAXBACK
EPSON FAXBACK will fax you the latest specifications and pricing for most
EPSON products offered in Australia. There is also technical information
including details of the latest software and drivers available. Phone (02) 9903
9075 and the system will guide you through a number of choices before
faxing the information to your fax machine.
EPSON Bulletin Board System
This is where you can download the latest software and drivers. Visit the
BBS to check out the latest versions. If you have a modem, phone (02) 9417
5090.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your
modem here for the occasional surf! You can get the same information as
offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more.
Your dealer
Don’t forget that your dealer can often help identify and resolve problems.
The dealer should always be the first call for advice on problems. They can
often solve problems quickly and easily as well as give you advice on the
next step to take.
D-6
Customer Support Information
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients have
access to advice. Operators on the Helpdesk can aid you in diagnosing
hardware and software problems. They can also advise you on the latest
EPSON products and where the nearest dealer or service agent is located.
Many types of queries are answered here.
The Helpdesk numbers are:
Phone:
Fax:
(02) 9903 9040
(02) 9903 9189
We encourage you to have all the relevant information on hand when you
ring. The more information you prepare, the faster we can help solve the
problem. This information includes the User’s Guide for your EPSON
product, type of computer, operating system, application programs, and any
other information you feel is required.
D
For Singapore Users
Contact the telephone and fax numbers below.
Phone:
Fax:
(065) 337-7911
(065) 334-1185
For Hong Kong Users
To obtain technical support as well as other after-sales services, users are
welcome to contact EPSON Hong Kong Limited.
Customer Support Information D-7
Internet home page
EPSON Hong Kong has established a local home page in both Chinese and
English on the Internet to provide users with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of EPSON printer drivers
Users can access our World Wide Web home page at http://
www.epson.com.hk.
Electronic bulletin board system
An electronic bulletin board system (BBS) is also available to obtain printer
information and the latest versions of printer drivers. You can log onto the
following number for the BBS service:
BBS:
(852) 2827-4244
Technical support hotline
You can also contact our technical staff at the telephone and fax numbers
below.
Phone:
Fax:
(852) 2585-4399
(852) 2827-4383
For Philippines Users
To obtain technical support as well as other after sales services, users are
welcome to contact the EPSON Philippines Representative Office at the
telephone and fax numbers below.
Phone:
Fax:
BBS:
(632) 813-6552
(632) 813-6545
(632) 814-0595
D-8
Customer Support Information
Glossary
ASCII
American Standard Code for Information Interchange. A standardized coding
system for assigning numerical codes to letters and symbols.
auto line feed
When this setting is turned on using the default-setting mode or the EPSON
Remote! utility, each carriage return (CR) code is automatically followed by a line
feed (LF) code.
bidirectional printing
Printing in which the print head prints in both directions (bidirectionally). This
increases the print speed but may reduce precise vertical alignment. Bidirectional
printing is the printer’s standard printing mode. See also unidirectional printing.
buffer
The portion of the printer’s memory used to store data before it is printed.
character table
A collection of letters, numbers, and symbols that constitute the set of characters
used in a particular language.
characters per inch (cpi)
A measure of the size of text characters. See also pitch.
continuous paper
Paper that has sprocket-feed holes on both sides, is perforated between pages,
and is supplied in a folded stack. Also called fanfold paper.
control code
A special code used to control a printer function such as a carriage return or line
feed.
cpi
See characters per inch.
cut-sheet feeder
An optional, detachable device that automatically feeds single sheets of paper
into the printer.
data dump
See hex dump.
default
A value or setting that takes effect when the equipment is turned on,
reset, or initialized. Also known as a factory setting.
Glossary
1
dithering
A halftoning method in which dots are printed in a predetermined pattern to
simulate a shade or tone. Dithering works best for images with solid colors, such
as charts and graphs. See also halftoning.
dot matrix
A method of printing in which each letter or symbol is formed by a pattern
(matrix) of individual dots.
draft
The print mode used by your printer when you select Draft as the font. The Draft
font uses fewer dots per character for faster printing. See also high-speed draft
and near letter quality.
driver
See printer driver.
ESC/P2
The enhanced version of the ESC/P2 printer command language. Commands in
this language produce laser-like features, such as scalable fonts and enhanced
graphics printing.
fanfold paper
See continuous paper.
font
A style of type designated by a name such as Roman or Sans Serif.
form feed (FF)
A control panel button and control code that advances the paper to the next top-
of-form position.
halftoning
A method of using dot patterns to represent an image. Halftoning makes it
possible to produce varying shades of gray using only black dots, or a nearly
infinite array of colors using only a few colors of dots.
hex dump
A troubleshooting feature that helps identify the cause of communication
problems between the printer and the computer. When the printer is in hex dump
mode, it prints each code that it receives in hexadecimal notation and as ASCII
characters. Also called data dump.
high-speed draft
A draft printing mode you can select using the printer’s default-setting mode or
the EPSON Remote! utility. High-speed draft uses a minimum number of dots
per character to produce extremely high-speed printing. See also draft and near
letter quality.
interface
The connection (via a cable) between the computer and the printer over which
print data is transmitted to the printer.
2
Glossary
landscape
Printing that is oriented sideways on the page. This orientation gives you a page
that is wider than it is high and is useful for printing spreadsheets. See also
portrait.
line feed (LF)
A control panel button and control code that advances the paper one line space.
micro adjust
A printer feature that allows you to precisely adjust the tear-off and top-of-form
positions.
paper positions
There are three paper positions for continuous paper printing: standby, tear-off,
and top-of-form. For single sheet printing, there is only the top-of-form position.
See also standby position, tear-off position, and top-of-form position. For detailed
information on these positions, see “Paper positions” on page 5 of the Glossary.
pitch
The size of the font, which is measured in the number of characters per inch (cpi).
The standard is 10 cpi. See also characters per inch.
platen
The black roller that provides a backing for the paper during printing.
portrait
Printing that is oriented upright on the page (as opposed to landscape, in which
printing is sideways on the page). This is the standard orientation for printing
letters or documents. See also landscape.
printable area
The area of a page on which the printer can print. It is smaller than the physical
size of the page due to margins.
printer driver
A software program that runs, or “drives,” a printer. Printer drivers send
commands to your printer to tell it how to print your print job.
proportional font
A font whose characters take up varying amounts of horizontal space depending
on the width of the character. Thus the uppercase M takes up more horizontal
space than the lowercase l.
reset
To return a printer to its default settings.
resolution
A measure of the amount of detail that can be represented. Resolution
of printed images is measured using the number of dots per inch (dpi).
self test
A method used to check the operation of the printer. When you run the
self test, the printer prints the characters stored in its ROM (Read Only Memory).
Glossary
3
standby position
The position of your continuous paper when it is attached to the tractor but not
loaded in the printer. See also page 5 of the Glossary.
Tear Off Bin button
A control panel button that feeds the perforation of continuous paper to the tear-
off position, and when pressed again, feeds the paper back to the top-of-form
position.
tear-off position
The position of your continuous paper when you finish printing if auto tear-off
mode is on or if you press the Tear Off/Binbutton. Using the micro adjust feature,
you can adjust the tear-off position so that the paper’s perforation is aligned with
the printer’s tear-off edge. See also page 5 of the Glossary.
top-of-form position
The position on the paper that the printer recognizes as the first printable line.
This is the default top margin position. See also page 5 of the Glossary.
unidirectional printing
Printing in which the print head prints in one direction only. Unidirectional
printing is useful for printing graphics because it provides precise vertical
alignment. You can select unidirectional printing using the printer’s default-
setting mode or the EPSON Remote! utility. See also bidirectional printing.
4
Glossary
Paper positions
Standby position
In the standby position, your paper is attached to the printer but is not inside
the printer.
Tear-off position
Tear off your printed document at the printer’s tear-off edge.
Top-of-form position
The letters ABC above are printed at the top-of-form position.
Glossary
5
Index
Control panel, inside front cover,
5-2–10
Cut-sheet feeder
A
Accessing,
printer driver. See Printer driver.
EPSON Status Monitor 2, 6-4
Adjusting
tear-off position, 2-40–41
top-of-form position, 2-40–41
Advancing to the tear-off edge, 2-39–41
AGM, 5-5, 5-8
Aligning vertical lines, 7-17–18
Alternate graphic Mode, 5-5, 5-8
Attaching
installing, A-4–5
loading paper, A-6–9
selecting the paper source, A-10
switching between continuous
paper printing, A-11
D
Default-setting mode, 5-4, 5-9–10
Default settings, 5-4–10
Double-bincut-sheetfeeder,A-4–5.See
also cut-sheet feeder.
front paper guide, 2-12
paper guide, 1-11–12
paper separator, 1-11–12
printer cover, 1-11
Auto tear-off mode, 2-39, 5-6
E
Edge guides, 2-12, inside back cover
ENERGY STAR compliance, 13
EPSON ESC/P2 control codes,
C-12–15
EPSON Remote! utility, 4-23
EPSON Status Monitor 2, 4-2, 6-2–12
accessing, 6-4
B
Background monitoring, 6-11–12
Beep pattern, 7-2–3. See also Buzzer.
Bin, A-10. See also Tear Off/Bin button.
Built-in font, 5-2–3, 5-5, 5-8
Buttons, inside front cover
Buzzer, 5-8
installing, 6-3
window, 6-4–10
Error indicators, 7-2–3
C
F
Center support, A-6
Choosing a place for the printer, 1-4
Cleaning the printer, B-2
Command lists, C-12–16
Connecting the printer, 1-14–15
Continuous paper
Font
button, inside front cover
light, inside front cover
selecting, 5-2–3, 5-5, 5-8
Front
multi-part forms, 2-5–7
printing, 4–7, 2-1–41
positioning, 1-5
problems, 7-8
with labels, 2-5–7
edge guides, 3-11, inside back
cover
paper guide, 2-8–9, 2-12, 3-11,
inside back cover
paper slot, 6, 9, 3-2–3, 3-10–12
push tractor, 4, 6, 2-8–15
IN-1
Loading
continuous multi-part forms,
G
Guide
2-5–6
ribbon,1-8
paper, 1-11, inside back cover
continuous paper with labels,
2-5–6
envelopes, 3-6–7
paper onto
front push tractor, 2-9–13
rear push tractor, 2-16–19
pull tractor, 2-23–28
postcards, 3-7
roll paper, A-14–16
single-sheet multi-part forms,
3-4–5
H
Hex dump, 7-19–20
High-capacity cut-sheet feeder, A-2,
A-4–11. See also cut-sheet feeder.
High-speed draft setting, 5-8
High-speed printing, 1. See also High-
speed draft setting.
single sheets in
front paper slot, 3-10–12
top paper slot, 3-8–10
I
IBM 2391 Plus emulation codes, C-16
Installing
K
EPSON Status Monitor 2, 6-3
front paper guide, 2-8–9
front push tractor, 2-10–11
interface card, A-17
Knob
printer, 7-16, inside back cover
ribbon-tightening, 1-8
paper tension unit, 2-33
printer cover, 1-11
printer driver, See also printer
driver installing.
M
Micro adjust
feature, 3
ribbon cartridge, 1-6–11
roll paper holder, A-13
tractor in the pull position, 2-21–23
Interface cards, A-3,
mode, 2-36, 2-38
Monitoring Preferences, 6-10–12
installing, A-17
International character sets, C-27–28
O
Operate button, inside front cover
Options, 10, A-2–18
L
Levers
P
Paper release, 2, 2-2–3
Paper selection, A-9, A-11
Paper set, A-8–9
Paper entry slots, 6, 3-2
Paper guide, inside back cover
attaching, 1-11–12
cover, 1-12, inside back cover
cut-sheet feeder, A-7
Paper jam, cleaning, 7-16
Paper Out light, inside front cover
Paper paths, 2–10,
Paper thickness, 2-3–4. See also
Paper thickness lever.
Paper type, A-8
LF/FF button, inside front cover
Lights, inside front cover
Load/Eject button, inside front cover
IN-2
Paper release lever, 2, 2-3, inside back
cover
Paper selection lever, A-9, A-11
Paper set lever, A-8–9
Paper separator, inside back cover
attaching, 1-11–12
Printing on
continuous paper, 2-1–41
continuous paper with labels,
2-5–6
continuous multi-part forms,
2-5
Paper stacker, A-7
Paper tension unit, inside back cover
installing, 2-33
removing, 2-22
Paper thickness lever, inside back
cover, 2-3–4
envelopes, 3-6–7
postcards, 3-7
single sheets, 3-1–12
single-sheet multi-part forms,
3-4–5
Pull tractor, 5, 6, 2-21–33, A-2
Push and pull tractor combination, 7,
2-29–32
Paper type lever, A-8
Pause
button, inside front cover
light, inside front cover
Pitch
Push tractor, 4, 5
R
button, inside front cover
light, inside front cover
selecting, 5-2–3
Rear push tractor, 5, 2-16–21
Removing
Plastic ribbon cover, 2-39
Plugging in the printer, 1-13
Printer cover, inside back cover
installing,1-11
removing, 1-7
Printer driver
continuous paper with labels, 2-7
front paper guide, 2-9
front push tractor, 2-15
paper tension unit, 2-22
printed document from
front push tractor, 2-15
rear push tractor, 2-20–21
printer cover, 1-7
accessing,
from NT 3.5x, 4-17–19
from NT 4.0, 4-12–14
from Windows 3.1, 4-8–11
from Windows 95/98, 4-3–5
installing,
pull tractor, 2-32–33
roll paper, A-16
Ribbon cartridge, 10, 1-6–11
Ribbon cover, 2-37
Ribbon guide, 1-8
Ribbon installation position, 1-7
Ribbon-tightening knob, 1-8
Roll paper holder, A-3, A-12–16
assembling, A-12–13
installing, A-13
for DOS, 1-18
for NT 3.5x, 1-17–18
for NT 4.0, 1-16–17
for Windows 3.1, 1-17–18
for Windows 95/98, 1-16–17
settings,
for DOS, 1-18
for NT 3.5x, 4-20–21
for NT 4.0, 4-14–16
loading roll paper, A-14–16
removing, A-16
Roll paper mode, 5-9
for Windows 3.1, 4-10–11
for Windows 95/98, 4-5–8
Printer parts, inside back cover
Printer software, 4-2
Printer Status window, 6-9–10
Print head caution symbol, 12
S
Safety instructions, 11–12
Screwdriver, 1-2–3, B-3
IN-3
Second-bin cut-sheet feeder, A-2, A-4
Selecting,
Tractor
combination, 2-29–32
built-in font, 5-2–3, 5-5, 5-8
pitch, 5-2–3
front push, 4, 5, 2-8–15
pull, 5, 6, 2-21–33, A-2
Self test, 7-18–19
Separator
rear push, 5, 2-16–21
Transportation screw, 1-3, B-3
Transporting the printer, B-3
Troubleshooting, 7-2–20
aligning vertical lines, 7-17–18
cleaning paper jams, 7-16
continuous paper loading or
feeding problems, 7-8
paper, 1-11–12, inside back cover
ribbon cartridge, 1-8
Setting
paper release lever, 2-2–3
paper thickness lever, 2-3–4
Shield plate, A-17, inside back cover
Single sheets
error indicators, 7-2–3
printing, 8, 3-1–12
problems, 7-6–7
Specifications, C-2–28
CE marking, C-11
hex dump, 7-19–20
power supply problems, 7-5
printing or printout quality
problems, 7-11–15
character tables, C-17–28
command lists, C-12–16
electrical, C-4
environmental, C-5
mechanical, C-2–4
self test, 7-18–19
single-sheet paper loading or
feeding problems, 7-6–7
tear-off position problems, 7-10
top-of-form position problems, 7-9
paper, C-5–8
paper alignment, C-8
printable area, C-9–10
safety approvals, C-11
Status Monitor 2 utility, 4-2, 6-2–12
Switching
U
Unpacking the printer, 1-2
Using
front push tractor, 2-8–15
rear push tractor, 2-16–21
pull tractor, 2-21–33
pushandpulltractorcombination,
2-29–32
between continuous paper and
single sheet, 2-34–35
T
Utility
Tear off
EPSON Remote!, 4-22
EPSON Status Monitor 2, 4-2,
6-2–12
adjusting, 2-40–41
edge, 2-14, 2-39
feature, 2
position, 2-40–41
problems, 7-10
V
Tear Off/Bin
Vertical line, aligning, 7-17–18
button, inside front cover, 2-39
lights, inside front cover
Top-of-form
adjusting, 2-36–38
position, 2-36
problems, 7-9
Top (paper) slot, 8, 3-2, 3-8–10
IN-4
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