Canon PIXMA MX850 Series User Manual

Office All-In-One  
series  
Quick Start Guide  
series  
Office All-In-One  
Quick Start Guide  
© CANON INC. 2008 All rights reserved. No part of this publication may be transmitted or copied in  
any form whatsoever without the express written permission.  
Disclaimer  
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide  
to your Canon PIXMA MX850 series Office All-In-One. All statements, technical information and  
recommendations in this manual and in any guides or related documents are believed reliable, but  
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended  
to be, nor should they be understood to be, representation or warranties concerning the products  
described.  
Depending on your application program, operations may differ. For details, refer to the instruction  
manual of your application. The steps described in this manual are in Windows Vista™ operating  
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac® OS X v.10.4.x.  
All information regarding non-Canon products was compiled from publicly available information. No  
representation is made regarding the accuracy thereof.  
As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY  
STAR guidelines for energy efficiency.  
About Consumables  
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.  
Trademarks  
z “Microsoft” is a registered trademark of Microsoft Corporation.  
z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.  
z “Windows Vista” is a trademark of Microsoft Corporation.  
z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.  
z “Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.  
Table of Contents  
Printing the Nozzle Check Pattern..............115  
Examining the Nozzle Check Pattern.........116  
Print Head Cleaning ...................................117  
Print Head Deep Cleaning..........................118  
Aligning the Print Head...............................119  
Cleaning Your Machine ..............................125  
Introduction.....................................................2  
Safety Precautions .........................................3  
Before Using the Machine .............................6  
Included Items ................................................6  
Operation Panel..............................................6  
How to Navigate Menus on the LCD ..............9  
Turning the Machine On and Off ..................14  
Handling the Original Document...................16  
Loading Printing Paper.................................20  
Troubleshooting......................................... 131  
An Error Message Is Displayed  
on the LCD .................................................133  
LCD Cannot Be Seen At All........................138  
An Unintended Language Is Displayed  
on the LCD .................................................138  
Cannot Install the MP Drivers.....................139  
Cannot Connect to Computer Properly ......140  
Print Results Not Satisfactory.....................141  
The Print Result Not Satisfactory  
When Copying............................................144  
Printing Does Not Start...............................145  
Machine Moves But Ink Is Not Ejected.......146  
Paper Does Not Feed Properly ..................146  
Paper Does Not Feed from the Paper  
Source Specified in the Printer Driver ........147  
Paper Jams ................................................148  
Document Jams in the ADF........................152  
Message Appears on the Computer  
Copying .........................................................35  
Making Copies..............................................35  
Setting Items.................................................36  
Using Useful Copy Functions .......................38  
Printing from a Memory Card......................39  
Memory Cards Supported by  
This Machine ................................................39  
Printable Image Data....................................40  
Inserting the Memory Card...........................40  
Removing the Memory Card.........................42  
Printing the Photo Displayed on the LCD  
(Display photo)..............................................42  
Using Useful Printing Functions....................43  
Setting Items.................................................44  
Printing by Using the Photo Index Sheet......46  
Screen ........................................................156  
Error Message Appears on a PictBridge  
Printing from Your Computer......................47  
Printing with Windows...................................47  
Printing with Macintosh.................................48  
Compliant Device .......................................159  
Cannot Print Properly through Bluetooth  
Communication...........................................160  
Cannot Print Properly from a Photo Index  
Sheet ..........................................................161  
Cannot Remove a Memory Card................161  
Scanning Problems ....................................161  
Problems Receiving Faxes.........................162  
Problems Sending Faxes ...........................165  
Telephone Problems ..................................166  
Scanning Images..........................................49  
Scanning Methods........................................49  
Printing Photographs Directly from  
a PictBridge Compliant Device.............51  
Printing Photographs Directly from  
a PictBridge Compliant Device .....................51  
About PictBridge Print Settings.....................53  
Appendix..................................................... 167  
How to Use the Documentation Provided...167  
Reading the On-screen Manuals................168  
Solution Menu (Windows only)...................169  
My Printer (Windows only)..........................169  
Specifications .............................................170  
Legal Limitations on Use of Your Product  
Faxing............................................................57  
Preparing the Machine for Fax .....................57  
Registering Sender Information....................62  
Registering Recipients for the Speed Dial....71  
Sending Faxes..............................................80  
Using Useful Sending Functions...................88  
Receiving Faxes...........................................90  
Using Useful Receiving Functions................98  
Document Stored in Memory........................99  
Summary of Reports and Lists ...................103  
and Use of Images .....................................174  
Users in the U.S.A......................................175  
Users in Canada.........................................180  
Users in New Zealand ................................181  
Index............................................................ 182  
Routine Maintenance .................................107  
Replacing an Ink Tank................................107  
Keeping the Best Printing Results..............113  
When Printing Becomes Faint or  
Colors Are Incorrect....................................114  
1
Introduction  
This Quick Start Guide uses the following symbols to indicate important information. Always observe  
the instructions indicated by these symbols.  
Warning  
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect  
operation of the equipment. These must be observed for safe operation.  
Caution  
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect  
operation of the equipment. These must be observed for safe operation.  
Important  
Instructions that must be observed for safe operation.  
2
Introduction  
Safety Precautions  
Please read the safety warnings and cautions provided in this manual to ensure that you use the  
machine safely. Do not attempt to use the machine in any way not described in this manual.  
Warning  
z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,  
please move away from this product and consult your doctor.  
z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety  
precautions.  
Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners.  
Power supply  
Never attempt to plug in or unplug the machine from the power supply when your hands are wet.  
Always push the plug all the way into the power outlet.  
Never damage, modify, stretch or excessively bend or twist  
the power cord. Do not place heavy objects on the power  
cord.  
Never plug the machine into a power socket that is shared  
with other equipment (extension lead/cord, 2- or 3-way  
adapter, etc.).  
Never use the machine if the power cord is bundled or knotted.  
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug  
the machine at the power supply and call for service.  
Periodically, unplug the machine and use a dry cloth to wipe  
off any dust or dirt collected on the plug and the power outlet.  
If the machine is placed at a location exposed to a lot of dust,  
smoke, or high humidity, the dust collected on the plug  
absorbs moisture and may cause insulation failure and fire.  
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving  
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on  
the thunder storm.  
Use the power cable included with the machine.  
Safety Precautions  
3
Cleaning the machine Use a damp cloth to clean the machine. Never use  
flammable solvents such as alcohol, benzene or thinners.  
If flammable solvents come in contact with electrical  
components inside the machine, it could cause a fire or  
electric shock.  
Always unplug the machine from the power outlet before cleaning the machine.  
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the  
machine.  
Maintaining the  
machine  
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside  
the machine.  
The machine contains high-voltage components. Never attempt any maintenance procedure not  
described in this guide.  
Working around the  
machine  
Do not use highly flammable sprays near the machine.  
This could cause a fire or electric shock if the spray comes into contact with electrical components  
inside the machine.  
Caution  
You may cause injury or damage the machine if you ignore any of these safety precautions.  
Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration.  
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or  
close to a heating source.  
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient  
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).  
Do not place the machine on a thick rug or carpet.  
Do not place the machine with its back attached to the wall.  
Power supply  
Ensure that the area around the power outlet is kept clear at  
all times so you can easily unplug the power cord if  
necessary.  
Never remove the plug by pulling on the cord.  
Do not use an extension lead/cord.  
4
Safety Precautions  
Working around the  
machine  
Never put your hands or fingers in the machine while it is printing.  
When moving the machine, carry the machine at both ends.  
Do not hold the Operation Panel.  
Do not place any object on the machine.  
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,  
thinners, etc.) on top of the machine.  
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for  
service.  
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak  
and damage the machine.  
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The  
Platen Glass may break and cause injury.  
Print Heads and ink  
tanks  
Keep ink tanks out of the reach of children.  
In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water  
to drink.  
If irritation or discomfort occurs, obtain medical advice immediately.  
In case ink gets in contact with eyes, rinse with water immediately.  
In case ink gets in contact with skin, wash with soap and water immediately.  
If irritation to eyes or skin persists, obtain medical advice immediately.  
Do not shake Print Heads or ink tanks.  
Ink may leak out and stain clothing or the surrounding area.  
Never touch the electrical contacts on a Print Head after  
printing.  
The metal parts may be very hot and could cause burns.  
Do not throw ink tanks into fire.  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to  
reduce the risk of fire, electric shock and injury to persons, including the following:  
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or  
laundry tub, in a wet basement or near a swimming pool.  
2. Avoid using this product during an electrical storm. There may be a remote risk of electric  
shock from lightning.  
3. Do not use this product to report a gas leak in the vicinity of the leak.  
SAVE THESE INSTRUCTIONS  
Safety Precautions  
5
Before Using the Machine  
Included Items  
Check that all the following items are in the box. If anything is missing or damaged, contact your  
Canon service representative.  
z Machine  
z Setup CD-ROM  
z Easy Setup Instructions (Setup Sheet)  
z Network Setup Guide  
z Quick Start Guide  
z Print Head  
z Ink tanks (CLI-8BK, PGI-5BK, CLI-8Y, CLI-8M, CLI-8C)  
z Power cord  
z Telephone line cable  
z A4 Matte Photo Paper (MP-101) (for Automatic Print Head Alignment)  
z Additional documents  
* A USB cable is necessary to connect the machine with your computer.  
* A LAN cable is necessary to connect the machine to the network.  
Operation Panel  
(1) (2) (3) (4) (5)  
(6) (7)  
(8)  
(9) (10)  
(11) (12) (13) (14)  
(22)  
(23)  
(21)  
(19)  
(17)  
(16) (15)  
(28)  
(26) (24)  
(27) (25)  
(20) (18)  
(1) ON/OFF button  
Turns the machine on and off. Before turning on the machine, make sure the Document  
Cover is closed.  
Note  
z The machine cannot receive faxes when the power is turned off.  
z The power cannot be turned off while the machine is sending or receiving a fax, or when  
there are unsent faxes stored in the machine’s memory.  
(2) COPY button  
Switches the machine to copy mode. Flashes when you turn on the machine.  
6
Before Using the Machine  
(3) FAX button  
Switches the machine to fax mode.  
(4) SCAN button  
Switches the machine to scan mode. In scan mode, the machine scans a document to  
your computer according to the settings selected. To use this button, the machine must  
be connected to a computer. For details, refer to the Scanning Guide on-screen manual.  
(5) MEMORY CARD button  
Switches the machine to memory card mode.  
(6) In Use/Memory lamp  
Flashes when sending or receiving faxes, and lights when there are documents stored in  
the machine’s memory.  
(7) Alarm lamp  
Lights or flashes orange when an error, such as paper-out or ink-out, occurs.  
(8) LCD (Liquid Crystal Display)  
Displays messages, menu selections, and the operational status.  
(9) Menu button  
Displays the menu screen.  
(10) Settings button  
Configures the page size, media type, and image correction settings.  
(11) Numeric buttons  
Enter numerical values such as the number of copies, as well as fax/telephone numbers  
and characters.  
(12) Redial/Pause button  
Redials the last number called using the Numeric buttons. Also enters pauses between  
or after numbers when dialing or registering numbers.  
(13) Coded Dial button  
Press this button and a two-digit code to display a pre-registered fax/telephone number  
or group.  
(14) Stop/Reset button  
Cancels operations such as copying, scanning, or faxing, or a print job in progress.  
(15) Black button (top) / Color button (bottom)  
Press the Black button to start black & white copying, scanning, or faxing.  
Press the Color button to start color copying, photo printing, scanning, or faxing.  
(16) Hook button  
Connects or disconnects the telephone line.  
(17) Tone button  
Switches temporarily to tone dialing. Also changes the input mode when entering  
characters.  
(18) Trimming button  
Specifies the cropping area of the displayed photo.  
(19) { } [ ] buttons  
Scrolls through menu selections and increases/decreases setting values, such as the  
number of copies. You can use these buttons when {, }, [, and ] are displayed on  
the LCD. Also, the [ button cancels the entered character, and the ] button enters a  
space between characters when entering characters.  
Before Using the Machine  
7
(20) OK button  
Finalizes your selection for the menu or setting item.  
This button is also used to dismiss the error message and resume the machine’s normal  
operation after resolving a printing error or removing jammed paper, or to eject  
documents remaining in the ADF.  
(21) Back button  
Cancels operations and returns the LCD to the previous screen.  
(22) Feed Switch  
Selects the paper source. Press to switch the paper source between the Rear Tray and  
the Cassette.  
To print out received faxes, the paper source selected on the FAX settings screen is  
used.  
(23) FAX Quality button  
Sets the scan contrast and resolution of the fax you are sending.  
(24) Search button  
Searches for photos on the memory card with the specified shooting date.  
(25) Enlarge/Reduce button  
Specifies the enlargement or reduction ratio for copying.  
(26) Two-Sided button  
Specifies the settings for duplex copying.  
(27) Rear Tray lamp (top) / Cassette lamp (bottom)  
These lamps indicate the currently selected paper source.  
(28) One-Touch Speed Dial buttons  
Press these buttons to display pre-registered fax/telephone numbers or groups.  
8
Before Using the Machine  
How to Navigate Menus on the LCD  
You can make good use of the various functions of the machine with the menu screen and the  
settings screen on the LCD.  
This section describes how to use the menu screen and the settings screen.  
(1) (2) (3) (4)  
(5)  
(6)  
(7)  
(10) (9)  
(8)  
(1) COPY button  
(2) FAX button  
(3) SCAN button  
(4) MEMORY CARD button  
(5) LCD (Liquid Crystal Display)  
(6) Menu button  
(7) Settings button  
(8) { } [ ] buttons  
(9) OK button  
(10) Back button  
Basic Operation on the Menu Screen  
You can perform various printing functions and machine maintenance by selecting the menu  
items on the menu screen in each mode.  
To display the menu screen on the LCD, press the Menu button.  
To select the menu item, use the {, }, [, and ] buttons to select the item, then press the OK  
button.  
Note  
z You can return the LCD to the previous screen by pressing the Back button.  
z For details on each item, see “Menu Screens” on page 9.  
Menu Screens  
Note  
z You can display the Maintenance screen or Device settings screen in the copy mode, fax  
mode, memory card mode, or scan mode. To enter the scan mode, the machine must be  
connected to a computer.  
Refer to the following list to confirm the menu items available on the menu screen.  
z For details on maintenance, see “When Printing Becomes Faint or Colors Are Incorrect” on  
page 114 or “Cleaning Your Machine” on page 125. For details on the device settings, refer to  
“Device Settings” in the User’s Guide on-screen manual.  
Before Using the Machine  
9
Copy mode  
Scan mode  
Copy menu screen  
The Maintenance/settings screen will be  
displayed by pressing the Menu button.  
For details on the scan mode, see “Scanning  
Images” on page 49.  
Standard copy (page 35)  
Special copy (page 38)  
Two-sided copy  
2-on-1 copy  
4-on-1 copy  
Borderless copy  
Image repeat  
Memory card mode  
Card menu screen  
Display photo (page 42)  
Multiselect print (page 43)  
Special photo print (page 43)  
Layout print  
Collated copy  
Fade-restored copy  
Frame erase  
Sticker copy  
Maintenance/settings (page 11)  
Sticker print  
Print all photos  
Photo Index print  
DPOF print  
Fax mode  
FAX menu screen  
Receive mode settings (page 90)  
FAX priority mode  
Captured info  
Photo Index Sheet (page 46)  
Photo Index Sheet print  
Scan sheet and print  
Maintenance/settings (page 11)  
FAX only mode  
DRPD*  
TEL priority mode  
Memory reference (page 99)  
Print memory list  
Print specified document  
Delete specified doc.  
Print reports/lists (page 103)  
Activity report  
Telephone number list  
User’s data list  
Memory list  
TEL number registration (page 71)  
One-touch speed dial  
Coded speed dial  
Group dial  
Maintenance/settings (page 11)  
*
This setting is only available in US and  
Canada.  
10  
Before Using the Machine  
Maintenance/settings  
Maintenance screen  
Nozzle check (page 115)  
Cleaning (page 117)  
Deep cleaning (page 118)  
Auto head align (page 119)  
Manual head align (page 120)  
Head alignment print (page 119)  
Roller cleaning (page 127)  
Bottom plate cleaning (page 128)  
Device settings screen  
FAX settings *1  
User settings  
TX settings  
RX settings  
Print settings*1  
Prevent paper abrasion  
Extended copy amount  
Two-sided output setting  
Wireless print settings*1, 2  
PictBridge settings (page 55)  
Bluetooth settings*1, 2  
LAN settings *1  
Reset LAN settings  
Display LAN details  
IPv4/IPv6 setting  
WSD setting  
Other settings*1  
Read/write attribute  
Volume control  
Slide show setting  
Quiet mode  
Key repeat  
Language selection*1  
Reset setting*1  
*1 For details, refer to the User’s Guide on-  
screen manual.  
*2 Appears only when the optional Bluetooth  
unit is attached to the machine.  
Before Using the Machine  
11  
Basic Operation on the Settings Screen  
You can change the print settings such as page size, media type, etc. on the settings screen  
either in the copy mode, in the memory card mode, in the fax mode, or when printing directly  
from a PictBridge compliant device.  
Note  
When printing from a computer, see “Printing from Your Computer” on page 47.  
When printing from a wireless communication device, refer to “Printing Photographs from a  
Wireless Communication Device” in the User’s Guide on-screen manual.  
This section describes the procedure to change the settings, taking the steps to specify the page  
size for the memory card mode to 4" x 6" (101 x 152) as an example.  
1
2
3
Display the settings screen.  
(1) Press the Settings button.  
The Memory card settings screen is displayed.  
Select the settings tab.  
(1) Use the [ or ] button to select the settings tab.  
Example: Select Tab 1 here.  
Select the setting item.  
(1) Use the { or } button to select the setting item.  
Example: Select A4 here.  
12  
Before Using the Machine  
4
5
Change the setting.  
(1) Use the [ or ] button to change the setting.  
Example: Change to 4" x 6" (101 x 152) here.  
Complete setting.  
(1) Press the Settings button.  
The LCD returns to the previous screen.  
Note  
For details on the setting Items  
z For the settings in the copy mode, see “Setting Items” on page 36.  
z For the settings in the memory card mode, see “Setting Items” on page 44.  
z For the settings in the fax mode, see “Changing the Print Settings” on page 96.  
You can set the image quality and scan contrast of the fax to send by pressing the FAX Quality  
button. For details, see “Before Sending Faxes” on page 81.  
z For the settings when printing directly from a PictBridge compliant device, see “Setting on the  
Machine” on page 55.  
Before Using the Machine  
13  
Turning the Machine On and Off  
Turn on the machine before printing.  
Turning on the Machine  
Note  
If preparatory operations below are not complete, follow your setup sheet and/or the Network  
Setup Guide to complete them.  
z The Print Head and ink tanks are set into place.  
If you are using the machine connected to a computer, confirm also the following.  
z The machine is connected to your computer (or a compatible device).  
z The MP Drivers are installed.  
1
2
Press the ON/OFF button to turn on the  
machine.  
The COPY button flashes and then remains lit  
green.  
Note  
If the Alarm lamp lights up or flashes orange and an  
error message is displayed on the LCD, see “An Error  
Message Is Displayed on the LCD” on page 133.  
If you are using the machine connected to a  
computer, turn on your computer.  
Turning off the Machine  
1
To turn off the machine, press the ON/OFF  
button.  
When a selected mode button (e.g., COPY button)  
stops flashing, the machine is turned off after all the  
lamps on the Operation Panel go out. It takes a few  
seconds or as long as around one minute.  
Important  
When you turn off the machine  
Follow the procedure below to turn off the machine.  
(1) Confirm that all the lamps on the Operation Panel  
have gone out.  
(2) Unplug the power cord from the wall outlet. If you  
are using a power outlet strip, you can switch it off  
instead.  
When you press the ON/OFF button to turn off the  
machine, the machine automatically puts a protective  
cap on the Print Head to prevent the ink from drying. If  
you remove the power cord or switch off the power  
outlet strip before all the lamps on the Operation Panel  
go out, this capping will not be done properly, causing  
the Print Head to dry and clog.  
Note  
The power cannot be turned off while the machine is  
sending or receiving a fax, or when there are unsent  
faxes stored in the machine’s memory.  
14  
Before Using the Machine  
z Screen-saver Mode  
The LCD goes out if the machine is not operated for about five minutes*.  
* You cannot change the wait time before the LCD goes out.  
Note  
When you want to restore the display, perform any operation such as copying, faxing, or scanning,  
or press any button except for the ON/OFF button. When you press the ON/OFF button while the  
machine is in Screen-saver mode, the machine turns off.  
Before Using the Machine  
15  
Handling the Original Document  
This section describes how to load the original document on the Platen Glass or in the ADF.  
Original Document Requirements  
The original documents you load on the Platen Glass or in the ADF for copying, scanning, or  
faxing must meet these requirements:  
Platen Glass  
Paper documents  
Photographs  
Books  
ADF  
Document type  
z
z
z
z
Multipage documents of the same size,  
thickness, and weight  
Documents that are not  
suitable for the ADF  
Size (W x L)  
Quantity  
Max. 8.5 x 11.7 inches /  
216 x 297 mm  
z
z
Max. 8.5 x 14.0 inches / 216 x 356 mm  
Min. 5.8 x 5.8 inches / 148 x 148 mm  
Only A4 or Letter-sized documents for duplex  
copying and scanning, 2-on-1 copy, and 4-on-  
1 copy  
1 sheet  
z
A4 or Letter size: Max. 35 sheets (20 lb / 75  
gsm paper), up to 0.20 inches /  
5 mm in height  
z
z
Legal size: Max. 30 sheets (20 lb / 75 gsm  
paper), up to 0.16 inches / 4 mm in height  
Other sizes: 1 sheet  
Weight  
13 to 24 lb / 50 to 90 gsm  
Loading Original Documents  
Load originals to copy, scan, or fax on the Platen Glass or in the ADF.  
Note  
z Make sure any glue, ink, correction fluid, or the like on the original document is completely dry  
before loading it on the Platen Glass or in the ADF.  
However, do not load glued originals in the ADF even if the glue is dry, as this may cause paper  
jams.  
z Remove all staples, paper clips, and the like before feeding the document.  
z Load Legal-sized documents in the ADF.  
z Do not load the following types of documents in the ADF. They will jam.  
– Wrinkled or creased paper  
– Curled paper  
– Torn paper  
– Paper with holes  
– Glued paper  
– Carbon paper or carbon-backed paper  
– Surface treated paper  
– Onion skin or thin paper  
– Photograph or thick paper  
16  
Before Using the Machine  
Using the Platen Glass  
1
2
Open the Document Cover.  
Load the original document with the side to be copied, scanned, or faxed facing  
down on the Platen Glass.  
Important  
z Do not place any objects weighing more than 4.4 lb / 2.0 kg on the Platen Glass.  
z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.0 kg.  
Doing so may cause the scanner to malfunction or the Platen Glass to break.  
z To make copies or scan documents  
Align the original document with the alignment  
mark as shown in the figure on the right.  
Note  
z The machine cannot scan the shaded area in  
the figure on the right.  
(A)  
(A) 0.04 inches / 1 mm  
z For details about making copies, see  
“Copying” on page 35.  
z For details about scanning images, see  
“Scanning Images” on page 49.  
(A)  
z For details about sending faxes, see “Sending  
Faxes” on page 80.  
Before Using the Machine  
17  
z To scan photographs  
Place the photograph at least 0.4 inches / 10  
mm away from and in square with the edges of  
the Platen Glass.  
(B)  
(B) 0.4 inches / 10 mm  
(B)  
When setting two or more photographs at the  
same time, place them at least 0.4 inches / 10  
mm apart from each other.  
(C)  
(C)  
(C) 0.4 inches / 10 mm  
(C)  
(C)  
Note  
z If photographs are placed closer, they may be scanned as a single image. For details, refer  
to the Scanning Guide on-screen manual.  
z For details about scanning images, see “Scanning Images” on page 49.  
3
Gently close the Document Cover.  
18  
Before Using the Machine  
Using the ADF  
Note  
Set a document on the Platen Glass if you want to scan it at optimum quality.  
1
2
Remove any documents from the Platen Glass.  
Open the Document Tray.  
3
4
Load the original document with the side to  
be copied, scanned, or faxed facing up in the  
ADF.  
Adjust the Document Guides to match the  
document width.  
Note  
Ensure that the edge of the document stack is in line  
with the Paper Size Mark (A) imprinted on the  
Document Tray.  
(A)  
Before Using the Machine  
19  
Loading Printing Paper  
This section describes how to load printing paper in the Rear Tray and the Cassette.  
Note  
z At purchase, the machine is set to feed from the Cassette. If you are printing without changing paper  
source settings, load paper in the Cassette. For details on loading paper, see “Loading Paper” on  
page 26.  
z Do not place any objects in front of the machine.  
Using Specialty Media  
Canon recommends that you use Canon genuine media to ensure optimal print quality.  
z Photo Quality Media  
z Glossy Photo Paper  
z Media Suited for Business  
Documents  
z High Resolution Paper  
z Super White Paper  
z Matte Photo Paper  
z Photo Paper Plus Double Sided  
z Photo Paper Plus Glossy  
z Photo Paper Plus Glossy II  
z Photo Paper Plus Semi-gloss  
z Photo Paper Pro  
z Photo Stickers  
20  
Before Using the Machine  
Paper Handling  
z Recommended Paper and Requirements  
Model*1  
Media Type  
Paper Load Limit  
Paper  
Media Type  
Output  
Tray Load  
Limit  
Rear Tray  
Cassette  
Machine  
Setting  
Printer  
Driver  
Setting  
Plain Paper*2  
Envelopes*3  
Approx. 150 Approx. 150  
Approx. 50 Plain paper Plain Paper  
sheets  
sheets  
sheets  
*4  
10 envelopes 5 envelopes  
Envelope  
Super White SW-201 100 sheets  
Paper  
100 sheets  
80 sheets  
50 sheets Plain paper Plain Paper  
High  
HR-  
80 sheets  
50 sheets  
High  
Resolution  
101N  
Resolution  
Paper  
Paper*3  
*4  
Glossy Photo GP-401 A4, Letter, 5" x 7" / 127.0 x  
Glossy  
Photo Paper Photo Paper  
Glossy  
Paper*5  
177.8 mm, and 8" x 10" /  
203.2 x 254.0 mm: 10 sheets  
Glossy Photo GP-501  
Paper  
Glossy Glossy  
4" x 6" / 101.6 x 152.4 mm,  
and Wide: 20 sheets  
Photo Paper Photo Paper  
Matte Photo Matte Photo  
“Everyday  
Use”*5  
Credit card: 20 sheets (Rear  
Tray only)*6  
Matte Photo MP-101  
Paper  
Paper  
Paper  
Photo Paper GP-502  
Glossy *5  
Glossy  
Photo Paper Photo Paper  
Glossy  
Photo Paper PP-  
Plus Double 101D  
Sided*3, *5  
Photo Paper  
Plus Double  
Sided  
Photo Paper PP-101  
Plus Glossy*5  
Photo Plus  
Glossy  
Photo Paper  
Plus Glossy  
Photo Paper PP-201  
Plus Glossy  
II*5  
Photo Plus  
Glossy II  
Photo Paper  
Plus Glossy  
II  
Photo Paper SG-201  
Plus Semi-  
Plus Semi-  
gloss  
Photo Paper  
Plus Semi-  
gloss  
gloss*5  
Photo Paper PR-101  
Pro*5  
Photo Paper Photo Paper  
Pro  
Pro  
Photo  
PS-101 1 sheet  
Not loadable*6  
Glossy  
Glossy  
Stickers*7  
Photo Paper Photo Paper  
T-Shirt  
TR-301 1 sheet  
1 sheet  
T-Shirt  
Transfers  
Transfers*3  
1
*
Paper with a Model Number is Canon specialty media. Refer to the instruction manual  
supplied with the paper for detailed information on the printable side and notes on handling  
paper. For information on the paper sizes available for each Canon genuine paper, visit our  
website. You may not be able to purchase some Canon genuine papers depending on the  
country or region of purchase. Paper is not sold in the US by Model Number. Purchase  
paper by name.  
Before Using the Machine  
21  
2
*
Proper feeding of paper may not be possible at the maximum capacity depending on the  
type of paper or environmental conditions (either very high or low temperature and humidity).  
In such cases, reduce the sheets of paper you load at a time to around half.  
3
4
*
*
Available only when printing from your computer.  
We recommend that you remove the previously printed sheet from the Paper Output Tray  
before continuously printing to avoid blurs and discoloration.  
5
*
When loading paper in stacks, the print side may be marked as it is fed in or sheets may be  
stuck to one another causing them not to be fed properly. In this case, load one sheet at a  
time.  
6
7
*
*
Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.  
When copying onto sticker paper, be sure to select Sticker copy on the Special copy  
screen in the copy mode. Refer to “Copying on Stickers (Sticker copy)” in “Using Useful  
Copy Functions” of the User’s Guide on-screen manual.  
When printing photos saved on a memory card to sticker paper, be sure to select Sticker  
print on the Special photo print screen in the memory card mode. Refer to “Printing on  
Stickers (Sticker print)” in “Using Useful Printing Functions” of the User’s Guide on-screen  
manual.  
When printing photos saved on your mobile phone to sticker paper, select Stickers for the  
page size in Wireless print settings. Refer to “Setting Items” in “Setting the Page Size,  
Media Type, and Layout When Printing from a Mobile Phone” of the User’s Guide on-screen  
manual.  
Important  
z Put unused paper back into the package, and store them avoiding heat, humidity, and direct  
sunlight.  
z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.  
Note  
z To specify the page size and media type when printing photos saved on mobile phones, refer to  
“Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone” in  
“Printing Photographs from a Wireless Communication Device” of the User’s Guide on-screen  
manual.  
z For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide  
on-screen manual.  
z Media Types You Cannot Use  
Do not use the following types of paper. Using such paper will not only produce unsatisfactory  
results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5  
or smaller sized paper, do not use paper thinner than a postcard, including plain paper or  
notepad paper cut to a small size.  
z Folded, curled, or wrinkled paper  
z Damp paper  
z Paper that is too thin (weighing less than 17 lb / 64 gsm)  
z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28  
lb / 105 gsm)  
z Picture postcards  
z Postcards affixed with photos or stickers  
z Envelopes with a double flap (or sticker flaps)  
z Envelopes with an embossed or treated surface  
z Envelopes with pressure seals  
z Envelopes whose gummed flaps are already moistened and adhesive  
z Any type of paper with holes  
22  
Before Using the Machine  
z Paper that is not rectangular  
z Paper bound with staples or glue  
z Paper with adhesives  
z Paper decorated with glitter, etc.  
Hints for Handling the Paper Sources  
This machine offers two paper sources to load printing paper; the Rear Tray (A) and the  
Cassette (B).  
(A)  
(B)  
Here are some hints for handling these paper sources according to how you are using them.  
Note  
z Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear  
Tray. See “Paper Handling” on page 21. For details on loading paper, see “Loading Paper” on  
page 26.  
z Printer driver settings may be required depending on the usage. For details on printer driver  
settings, refer to the PC Printing Guide on-screen manual.  
Before Using the Machine  
23  
z If You Print Regularly on Photo Paper as well as on Plain Paper  
If you use photo paper as much as plain paper, you can load photo paper in the Rear Tray and  
plain paper in the Cassette. This way, you can switch the paper source according to the type of  
paper just by pressing the Feed Switch.  
You can also specify the type and size of paper to be fed from the Cassette using the printer  
driver. You can print more efficiently by specifying the type of paper you use regularly this way,  
since the paper source will be switched automatically to the Cassette for this paper.  
(A)  
(B)  
(A) Rear Tray: Load paper of various types and sizes, including photo paper  
(B) Cassette: Load paper you use most regularly, such as plain paper  
z If You Print Mainly on Plain Paper  
You can load plain paper of the same size in both paper sources, and set the printer driver to  
automatically switch the paper source when either paper source runs out of paper during  
printing.  
(A)  
(B)  
(A) Rear Tray: Load plain paper  
(B) Cassette: Load plain paper  
24  
Before Using the Machine  
Changing the Paper Source  
Each time you press the Feed Switch, the paper source to be used switches between the Rear  
Tray and the Cassette. The paper feeds from the paper source whose lamp is lit.  
(A)  
(B)  
(C)  
(A) Rear Tray lamp  
(B) Feed Switch  
(C) Cassette lamp  
Important  
When Printing from Your Computer  
If a setting other than Paper Feed Switch is selected for Paper Source in the printer driver, the  
Feed Switch on the machine will be disabled and the printer driver settings take precedence when  
printing. Confirm the setting in the printer driver. See “Printing with Windows” on page 47 or  
“Printing with Macintosh” on page 48.  
For details on paper source selection using the printer driver, refer to the PC Printing Guide on-  
screen manual.  
When Printing Out Received Faxes  
To print out received faxes, the machine uses the Cassette by default, regardless of the source  
selected by the Feed Switch. The paper source used to print out faxes can be specified in FAX  
paper source on the FAX settings screen. See “Changing the Print Settings” on page 96.  
Before Using the Machine  
25  
Loading Paper  
Important  
z Load A4, Letter, or Legal-sized plain paper when receiving faxes. Legal-sized paper can only be  
loaded in the Rear Tray.  
z You cannot print on postcards affixed with photos or stickers.  
z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can  
cause the paper to be jammed.  
(A)  
(B)  
Note  
z We recommend using genuine Canon photo media when printing photographs. For details on  
the specialty media Canon provides for use with its various printers, see “Using Specialty  
Media” on page 20.  
When Printing on Plain Paper  
z You can use general copy paper or Canon’s Super White Paper. When printing on both sides,  
we recommend Canon’s Super White Paper Double-Sided.  
Paper size:  
– Standard sizes for the Rear Tray: A4, B5, A5, Letter, and Legal  
– Standard sizes for the Cassette: A4, B5, A5, and Letter  
– Non-standard sizes for the Rear Tray: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm  
to 215.9 x 584.2 mm  
– Non-standard sizes for the Cassette: 3.5 x 5 inches to 8.5 x 11.69 inches / 89.0 x 127.0 mm  
to 215.9 x 297.0 mm  
Paper weight: 17 to 28 lb / 64 to 105 gsm (non-Canon genuine plain paper)  
z 100% recycled paper can be used.  
z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"  
/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.  
z Loading Paper in the Rear Tray  
1
Flatten the four corners of the paper before loading it.  
Note  
z Align the edges of paper neatly before loading. Loading paper without aligning the edges may  
cause paper jams.  
z If paper is curled, hold the opposing curled corners and gently bend them in the opposite  
direction until the paper becomes completely flat. See “Paper is curled.” on page 143.  
z To avoid curling, handle paper as follows.  
– When you do not print, remove unused paper from the Rear Tray, put them back into the  
package, and keep it on a level surface.  
– Take out only the necessary number of sheets from the package, just before printing.  
26  
Before Using the Machine  
2
Prepare to load paper.  
(A)  
(1) Open the Rear Tray Cover and pull out the  
Paper Support.  
(1)  
Put your finger in the rounded indent of the  
Paper Support and pull it out until it stops.  
(2) Open the Paper Output Tray.  
Press the Open button to open the Paper  
Output Tray.  
(3) Open the Output Tray Extension.  
(4) (2) (3)  
(4) Press the Feed Switch so that the Rear Tray  
lamp (A) lights.  
Note  
You can also select the paper source with the printer driver.  
For details, refer to the PC Printing Guide on-screen manual.  
3
Load the paper.  
(B)  
(1)  
(1) Load the paper in the Rear Tray with the print  
side facing UP.  
(2)  
(2) Align the paper stack against the Cover Guide  
on the right side of the Paper Support.  
Note  
(3)  
Make sure that the Cover Guide is set upright  
when you load paper in the Rear Tray.  
Do not load higher than the Load Limit  
Mark (B).  
(3) Pinch the Paper Guide and slide it against the  
left side of the paper stack.  
Important  
Do not slide the Paper Guide too hard. The paper  
may not be fed properly.  
4
Specify the page size and media type settings according to the loaded paper.  
Note  
z When using the Operation Panel on the machine to perform copying or printing operation  
without using a computer, select the size and type of the loaded paper in Page size and Media  
type in each mode.  
For details on settings in each mode, see “Setting Items” on page 36 for the copy mode and  
“Setting Items” on page 44 for the memory card mode.  
z When using the machine connected to a computer, select the size and type of the loaded paper  
in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with  
Macintosh” on page 48.  
Before Using the Machine  
27  
z Loading Paper in the Cassette  
Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear  
Tray. If you intend to use only the Cassette, check for any usage restrictions in advance. See  
“Paper Handling” on page 21.  
Important  
z Do not leave photo paper, such as Photo Paper Pro, in the Cassette for a long time. This may  
cause paper discoloration due to natural aging.  
z If you load photo paper such as Photo Paper Pro in the Cassette, you may get roller traces on  
the print surface. To avoid this, load paper in the Rear Tray.  
1
2
Flatten the four corners of the paper before loading it.  
See “Flatten the four corners of the paper before loading it.” on page 26.  
Pull out the Cassette from the machine.  
3
Load the paper with the print side facing  
DOWN.  
(A)  
(1) Load the paper in the Cassette with the print  
side facing DOWN and the leading edge to the  
far side.  
(1)  
(2) Align the paper stack against the right side of  
the Cassette.  
(3) Slide the Paper Guides to fit to the loaded  
paper stack.  
(2)  
(3)  
Do not load higher than the Load Limit  
Mark (A).  
28  
Before Using the Machine  
4
5
Insert the Cassette into the machine.  
Push the Cassette all the way into the machine.  
Open the Paper Output Tray.  
(1) Open the Paper Output Tray.  
Press the Open button to open the Paper  
Output Tray.  
(2) Open the Output Tray Extension.  
(3) Press the Feed Switch so that the Cassette  
lamp (B) lights.  
(B) (3) (1) (2)  
Note  
You can also select the paper source with the  
printer driver.  
For details, refer to the PC Printing Guide on-  
screen manual.  
6
Specify the page size and media type settings according to the loaded paper.  
Note  
z When using the Operation Panel on the machine to perform copying or printing operation  
without using a computer, select the size and type of the loaded paper in Page size and Media  
type in each mode.  
For details on settings in each mode, see “Setting Items” on page 36 for the copy mode and  
“Setting Items” on page 44 for the memory card mode.  
z When using the machine connected to a computer, select the size and type of the loaded paper  
in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with  
Macintosh” on page 48.  
Before Using the Machine  
29  
Loading Envelopes  
Use either European DL or US Comm. Env. #10-sized envelope.  
With proper printer driver settings, the address will be printed according to the direction of  
envelope.  
Important  
z You need to print from the computer to print on envelopes.  
z Do not use the following envelopes:  
– Envelopes with a double flap (or sticker flaps)  
– Envelopes with an embossed or treated surface  
– Envelopes with pressure seals  
– Envelopes whose gummed flaps are already moistened and adhesive  
z Loading Envelopes in the Rear Tray  
1
Prepare the envelopes.  
z Press down on all four corners and edges of the envelopes to flatten them.  
z If the envelopes are curled, hold the opposite corners and gently twist them in the opposite  
direction.  
z If the corner of the envelope flap is folded, flatten it.  
z If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope  
flat and sharpen the crease.  
Press the envelope flat, working from the middle to the edge.  
* The above illustrations show a side view of the leading edge of the envelope.  
Important  
The envelopes may jam in the machine if they are not flat or the edges are not aligned.  
Make sure that no curl or puff exceeds 0.1 inches / 3 mm.  
30  
Before Using the Machine  
2
Load the envelopes.  
(1) Load the envelope against the Cover Guide  
(the right side of the Paper Support).  
Load with the address side facing UP and the  
rear flaps DOWN on the left.  
(B)  
(1)  
(2)  
Up to 10 envelopes can be loaded at once.  
Note  
(3)  
Make sure that the Cover Guide is set upright  
when you load envelopes in the Rear Tray.  
(A)  
(A) Printing orientation  
(B) Make sure the flaps are folded.  
(2) Pinch the Paper Guide and slide it against the  
left side of the envelope.  
Important  
Do not slide the Paper Guide too hard. The  
envelopes may not be fed properly.  
(3) Press the Feed Switch so that the Rear Tray lamp lights up.  
Note  
You can also select the paper source with the printer driver.  
For details, refer to the PC Printing Guide on-screen manual.  
3
Specify the settings in the printer driver.  
(1) Select Envelope in Media Type.  
(2) Select the size for envelopes.  
In Windows®, select DL Env. or Comm. Env. #10 in Page Size.  
In Macintosh®, select DL Envelope or #10 Envelope in Paper Size.  
(3) Select Landscape in Orientation.  
Important  
Be sure to set the printer driver setting properly. If you do not, the address may be printed in the  
wrong direction.  
Note  
For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with  
Macintosh” on page 48.  
Before Using the Machine  
31  
z Loading Envelopes in the Cassette  
1
Prepare the envelopes.  
See “Prepare the envelopes.” on page 30.  
2
Load the envelopes.  
(A)  
(1) Align the envelope stack against the right side  
of the Cassette.  
Load with the address side facing DOWN. The  
flap of the envelope will appear facing UP on  
the left side.  
(1)  
(2)  
Up to 5 envelopes can be loaded at once.  
(2) Slide the Paper Guides against the sides of the  
envelope.  
(A) Make sure the flaps are folded.  
(3) Press the Feed Switch so that the Cassette  
lamp lights up.  
Note  
You can also select the paper source with the  
printer driver.  
For details, refer to the PC Printing Guide on-  
screen manual.  
(3)  
(B)  
(B) Printing orientation  
3
Specify the settings in the printer driver.  
(1) Select Envelope in Media Type.  
(2) Select the size for envelopes.  
In Windows, select DL Env. or Comm. Env. #10 in Page Size.  
In Macintosh, select DL Envelope or #10 Envelope in Paper Size.  
(3) Select Landscape in Orientation.  
Important  
Be sure to set the printer driver setting properly. If you do not, the address may be printed in  
the wrong direction.  
Note  
For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with  
Macintosh” on page 48.  
32  
Before Using the Machine  
Loading Small-Sized Paper  
You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized  
papers.  
Important  
Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause  
the paper to be jammed.  
(A)  
(B)  
Note  
Load Credit card-sized paper in the Rear Tray.  
z Loading Small-Sized Paper in the Rear Tray  
(1) Load the small-sized paper against the Cover  
Guide (the right side of the Paper Support) with  
the print side facing UP.  
(2)  
(1)  
Note  
Make sure that the Cover Guide is set upright  
when you load paper in the Rear Tray.  
(2) Pinch the Paper Guide and slide it against the  
(3)  
left side of the paper stack.  
(3) Press the Feed Switch so that the Rear Tray  
lamp lights.  
Note  
You can also select the paper source with the  
printer driver.  
For details, refer to the PC Printing Guide on-  
screen manual.  
(4) Specify the page size and media type settings according to the loaded paper.  
Note  
z When using the Operation Panel on the machine to perform copying or printing operation  
without using a computer, select the size and type of the loaded paper in Page size and  
Media type in each mode.  
For details on settings in each mode, see “Setting Items” on page 36 for the copy mode  
and “Setting Items” on page 44 for the memory card mode.  
z When using the machine connected to a computer, select the size and type of the loaded  
paper in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing  
with Macintosh” on page 48.  
Before Using the Machine  
33  
z Loading Small-Sized Paper in the Cassette  
(1) Align the paper stack against the right side of  
the Cassette with the print side facing DOWN.  
(2) Slide the Paper Guides against the sides of the  
paper stack.  
(1)  
(2)  
(3) Press the Feed Switch so that the Cassette  
lamp lights.  
Note  
You can also select the paper source with the  
printer driver.  
For details, refer to the PC Printing Guide on-  
screen manual.  
(3)  
(4) Specify the page size and media type settings  
according to the loaded paper.  
Note  
z When using the Operation Panel on the machine to perform copying or printing operation  
without using a computer, select the size and type of the loaded paper in Page size and  
Media type in each mode.  
For details on settings in each mode, see “Setting Items” on page 36 for the copy mode  
and “Setting Items” on page 44 for the memory card mode.  
z When using the machine connected to a computer, select the size and type of the loaded  
paper in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing  
with Macintosh” on page 48.  
34  
Before Using the Machine  
Copying  
Making Copies  
This section describes the basic procedure to make copies. For details, refer to “Copying” in the  
User’s Guide on-screen manual.  
1
2
3
4
Turn on the machine.  
See “Turning the Machine On and Off” on page 14.  
Press the COPY button to select the copy mode if another mode has been  
selected.  
Load paper.  
See “Loading Printing Paper” on page 20.  
Load the original document on the Platen Glass (A) or in the ADF (B).  
See “Handling the Original Document” on page 16.  
(B)  
(A)  
5
6
Specify the copy settings.  
(1)  
(2)  
(3)  
(1) Use the { or } button or the Numeric buttons to  
specify the number of copies.  
(2) Use the [ or ] button to adjust the intensity.  
(3) Confirm the paper source, page size, media type,  
and other settings.  
To change the paper source, press the Feed  
Switch. See “Changing the Paper Source” on  
page 25.  
To change other settings, press the Settings button.  
See “Setting Items” on page 36.  
Press the Color button for color copying, or the Black button for black & white  
copying.  
Copying  
35  
Setting Items  
Press the Settings button in the copy mode to change the copy settings such as page size, media  
type, and print quality.  
Note  
z To change the tab, use the { or } button to select the tab and use the [ or ] button.  
z Depending on the functions, some setting items cannot be specified in combination.  
z The settings of the page size, media type, and print quality are retained even if the machine is turned  
off.  
z Tab 1  
You can specify the settings of the printing paper, print quality, etc.  
(1)  
(2)  
(3)  
(4)  
(1) Page size  
Select the page size of the loaded paper.  
(2) Media type  
Select the media type of the loaded paper.  
(3) Print quality  
Adjust print quality according to the original.  
Note  
z If you used Fast with media type set to Plain paper and the quality is not as good as  
expected, select Standard or High and try copying again.  
z Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of  
black or white.  
(4) Magnification  
Specify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a  
Copy” in “Making Copies” of the User’s Guide on-screen manual.  
z Tab 2  
You can specify whether to enable the automatic intensity adjustment.  
(5)  
36  
Copying  
(5) Auto intensity  
Specify whether the intensity is adjusted automatically when copying originals loaded on  
the Platen Glass.  
When Auto intensity ON is selected, Auto will be displayed in the intensity slide bar on  
the copy screen.  
Important  
You can change the intensity by pressing the [ or ] button even when Auto intensity ON is  
selected. To enable the auto intensity adjustment again, move the cursor to the center of the  
slide bar.  
Note  
The automatic intensity adjustment is not available when copying originals from the ADF.  
Copying  
37  
Using Useful Copy Functions  
For details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.  
Reducing or Enlarging a Copy  
Copying onto Both Sides  
of the Paper  
(Two-sided copy)  
Copying Two Pages to Fit  
onto a Single Page  
(2-on-1 copy)  
Copying Four Pages to Fit  
onto a Single Page  
(4-on-1 copy)  
Copying without Borders  
(Borderless copy)  
Repeating an Image on a Page  
(Image repeat)  
Making Multiple Copies  
of an Entire Document  
(Collated copy)  
Copying Thick Originals Such as Books  
(Frame erase)  
Copying on Stickers  
(Sticker copy)  
Copying with Fade Restoration  
(Fade-restored copy)  
You can obtain color-corrected printouts  
when copying documents that have  
faded over time.  
Platen Glass  
16 stickers  
38  
Copying  
Printing from a Memory Card  
Memory Cards Supported by This Machine  
The following memory cards are compatible with this machine.  
Memory cards that can be directly inserted into the Card Slot:  
z
z
z
SD Secure Digital memory card  
SDHC memory card  
MultiMediaCard  
z
z
Compact Flash (CF) Card  
Supports Type I/II (3.3 V)  
Microdrive  
z
z
Memory Stick  
Memory Stick PRO  
Memory cards that can be inserted in the Card Slot using the adapter:  
Important  
If one of the following memory cards is inserted without an adapter, you may not be able to remove the  
card. Be sure to attach it to the adapter before inserting to the Card Slot.  
miniSD Card*1  
microSD Card*2  
xD-Picture Card*3  
z
z
Memory Stick Duo*1  
Memory Stick PRO Duo*1  
RS-MMC*1  
*1 Use the special adapter provided with the card.  
*2 Use “SD Card Adapter” provided with the card.  
*3 Requires purchase of a separate compact flash card adapter for xD-Picture Card.  
Printing from a Memory Card  
39  
Printable Image Data  
This machine supports JPEG and TIFF images created by DCF ver. 1.0/2.0 standard compliant  
digital cameras (Exif ver. 2.2/2.21 compliant).  
Note  
Compatible image types are limited to JPEG and TIFF only. Other image or movie types such as RAW  
images cannot be printed.  
Inserting the Memory Card  
Caution  
When a memory card is inserted into the Card Slot, the Access lamp (A) is lit. When the Access lamp is  
flashing, the machine is accessing to the memory card. In this case, do not touch the area around the Card  
Slot.  
1
Turn on the machine.  
See “Turning the Machine On and Off” on  
page 14.  
2
3
Attach a card adapter if your memory  
card requires one.  
Open the Card Slot Cover.  
(A)  
40  
Printing from a Memory Card  
4
Insert only one memory card into the Card Slot.  
z How to insert  
Insert a memory card with the labeled side facing to the right.  
Card Type  
Inserting Card  
z
z
z
Compact Flash (CF) Card  
Microdrive  
xD-Picture Card*1  
Insert into the left  
Card Slot.  
The Access  
lamp lights up.  
z
z
z
z
z
z
z
z
z
z
SD Secure Digital memory card  
SDHC memory card  
miniSD Card*1  
Insert into the  
rightCardSlot.  
microSD Card*2  
The Access  
lamp lights up.  
Memory Stick  
Memory Stick PRO  
Memory Stick Duo*1  
Memory Stick PRO Duo*1  
MultiMediaCard  
RS-MMC*1  
*1  
Be sure to attach the memory card to the special adapter before inserting it into the Card  
Slot.  
*2  
Use “SD Card Adapter” provided with the card.  
Caution  
z The memory card will stick out of the Card Slot, but do not force it into the slot any further. Doing  
so damages the machine and the memory card.  
z Make sure that the memory card is correctly oriented before inserting it into the Card Slot. If you  
force the memory card into the Card Slot in the wrong orientation, you may damage the memory  
card and/or the machine.  
5
6
Confirm that the Access lamp has lit up.  
Close the Card Slot Cover.  
Printing from a Memory Card  
41  
Removing the Memory Card  
1
2
Open the Card Slot Cover.  
Make sure that the Access lamp is lit, then remove the memory card.  
Hold the part of the memory card that is sticking out to remove it from the machine.  
Do not remove the memory card while the Access lamp is flashing.  
Important  
The Access lamp flashes while the machine is reading or writing data from/to the memory card.  
Removing the memory card or turning off the machine while the Access lamp is flashing may  
damage the data saved on the memory card. Do not remove the memory card while the Access  
lamp is flashing.  
3
Close the Card Slot Cover.  
Printing the Photo Displayed on the LCD (Display  
photo)  
1
Prepare for printing.  
(1) Turn on the machine.  
See “Turning the Machine On and Off” on page 14.  
(2) Load paper.  
See “Loading Printing Paper” on page 20.  
2
Insert the memory card.  
(1) Press the MEMORY CARD button.  
(2) Insert the memory card into the Card Slot.  
See “Inserting the Memory Card” on page 40.  
3
4
Select the print menu.  
(1) Use the [ or ] button to select Display photo, then press the OK button.  
Select the photo to print.  
(1) Use the [ or ] button to display a photo to print.  
Note  
Changing the Display  
You can change the way that photos are displayed when Display photo is selected. To  
change the display, press the OK button.  
Full-screen view: Shows one photo at full-screen.  
Enlarged view:  
Shows one photo magnified four times. Move the area to show using the  
{, }, [, or ] button.  
Slide show:  
Shows next photos automatically.  
To return to the regular display mode, press the OK button.  
(2) Press the Color button.  
42  
Printing from a Memory Card  
5
Start printing.  
(1) Use the { or } button or the Numeric buttons  
to specify the number of copies.  
(1)  
(2)  
(2) Confirm the paper source, page size, media  
type, and other settings.  
To change the paper source, press the Feed  
Switch. See “Changing the Paper Source” on  
page 25.  
To change other settings, press the Settings  
button. See “Setting Items” on page 44.  
(3) Press the Color button.  
Using Useful Printing Functions  
For details, refer to “Printing Photographs Saved on a Memory Card” and “Using Useful Printing  
Functions” in the User’s Guide on-screen manual.  
Multiselect print  
Prints selected photos, specifying the number of copies for each photo.  
Search  
When there are a lot of photos saved on the memory card, displays and prints only photos shot  
on the specified date or within the specified range of dates.  
Trimming  
Edits images displayed on the LCD by cropping them.  
Layout print  
Prints photos you pasted in the specified layout.  
Sticker print  
Prints your favorite photo with a frame on Canon Photo Stickers.  
Print all photos  
Prints all photos saved on the memory card.  
Photo Index print  
Prints an index of all photos saved on a memory card.  
DPOF print  
Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you  
have specified them.  
Captured info  
Prints information on photographs at the time of its shooting (Exif info) in the margin of Photo  
index print or selected individual photos.  
Printing from a Memory Card  
43  
Setting Items  
Press the Settings button in the memory card mode to change the print settings such as page size,  
media type, and print quality.  
Note  
z To change the tab, use the { or } button to select the tab and use the [ or ] button.  
z Depending on the functions, some setting items cannot be specified in combination.  
z The print settings are retained even if the machine is turned off.  
z Tab 1  
You can specify the settings of the printing paper, bordered/borderless print, date/file no., etc.  
(1)  
(2)  
(3)  
(4)  
(5)  
(1) Page size  
Select the page size of the loaded paper.  
(2) Media type  
Select the media type of the loaded paper.  
(3) Print quality  
Adjust the print quality according to the original.  
(4) Border  
Select bordered or borderless print.  
(5) Date/file no.  
Select whether to print the shooting date, file no., or not.  
Note  
It is not possible to print both the shooting date and the file no. when Credit card is selected in  
Page size.  
Under this condition, even if Print date & file no. is set, only the shooting date will be printed.  
If you want to print the file no., select Print file no. only.  
44  
Printing from a Memory Card  
z Tab 2  
You can optimize photos with the functions below.  
(6)  
(7)  
(8)  
(9)  
(10)  
(11)  
(12)  
(13)  
(14)  
(15)  
(16)  
(6) Auto image fix  
When Auto image fix ON is selected, the scene or person’s face of a shot photo is  
recognized and the most suitable correction for each photo is made automatically. It  
makes a darkened face by backlight brighter to print. It also analyzes a scene such as  
scenery, night scene, person, etc. and corrects each scene with the most suitable color,  
brightness, or contrasts automatically to print.  
Note  
If you are not satisfied with the print result in Auto image fix, select Auto image fix OFF and  
specify each setting item below.  
(7) Red eye correction  
Corrects red eyes in portraits caused by flash photography.  
(8) Vivid photo  
Makes green and blue more lively.  
(9) Photo optimizer pro  
Automatically optimizes brightness and tone of a photo.  
(10) Noise reduction  
Reduces the noise on blue areas like the sky as well as on black areas.  
(11) Face brightener  
Brightens a darkened face on the photo taken against the light.  
(12) Image optimizer  
Corrects and smooths the jagged contours for printing.  
(13) Brightness  
Adjusts brightness.  
(14) Contrast  
Adjusts contrast.  
(15) Color hue  
Adjusts color hue. For example, you can increase red or yellow to adjust the skin tone.  
(16) Effects  
Applies special effects to the photo, such as printing in sepia tones or with a sketch  
illustration like effect.  
Printing from a Memory Card  
45  
Printing by Using the Photo Index Sheet  
1
Turn on the machine, and load A4 or Letter-sized plain paper.  
See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20.  
2
3
4
Make sure that the proper paper source is selected.  
Press the MEMORY CARD button.  
Insert a memory card into the Card Slot.  
See “Inserting the Memory Card” on page 40.  
5
6
Use the [ or ] button to select Photo Index Sheet, then press the OK button.  
Use the [ or ] button to select Photo Index Sheet print, then press the OK  
button.  
7
8
9
Use the [ or ] button to select a range of images to include in the Photo Index  
Sheet, then press the OK button.  
Press the Color button to start printing the Photo Index Sheet.  
The Photo Index Sheet(s) will be printed.  
Fill in the appropriate circles in the Photo  
Index Sheet.  
10 Load the type of paper you selected in the  
Photo Index Sheet.  
11 Use the [ or ] button to select Scan sheet  
and print, then press the OK button.  
12 Place the Photo Index Sheet face-down on  
the Platen Glass, then press the OK button.  
46  
Printing from a Memory Card  
Printing from Your Computer  
This section describes procedure for basic printing.  
Note  
When printing photographs taken by your digital camera, you can perform Borderless Printing in easy  
steps using Easy-PhotoPrint EX. Easy-PhotoPrint EX is provided on the Setup CD-ROM. Easy-PhotoPrint  
EX supports Exif Print to optimize photographs taken by an Exif-compliant digital camera by using the print  
information recorded at the time of shooting to achieve higher print quality. For details on using Easy-  
PhotoPrint EX, refer to the PC Photo Printing Guide on-screen manual.  
Printing with Windows  
1
Turn on the machine and load the paper in the machine.  
See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20.  
2
3
4
Create a document or open a file to print using appropriate application software.  
Select Print on the application software’s File menu.  
Make sure that Canon XXX Printer (where  
XXX” is your machine’s name) is selected in  
Select Printer, and click Preferences (or  
Properties).  
5
6
Specify the required settings and click OK.  
You can change the paper source to be used with  
the printer driver as well as the Operation Panel on  
the machine. For details, see “Changing the Paper  
Source” on page 25.  
Note  
For details on the printer driver functions, click Help or  
Instructions to view the online help or the PC Printing  
Guide on-screen manual. Instructions is only  
displayed when the on-screen manuals are installed.  
Click Print (or OK).  
Printing from Your Computer  
47  
Printing with Macintosh  
1
Turn on the machine and load the paper in the machine.  
See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20.  
2
3
4
Create a document or open a file to print using appropriate application software.  
Select Page Setup on the application software’s File menu.  
Make sure that your machine’s name is  
selected in Format for.  
5
Select the page size of the loaded paper in  
Paper Size.  
6
7
Click OK.  
Select Print on the application software’s File  
menu.  
8
9
Select Quality & Media in the pop-up menu.  
Specify the required settings.  
You can change the paper source to be used with  
the printer driver as well as the Operation Panel on  
the machine. For details, see “Changing the Paper  
Source” on page 25.  
Note  
For details on the printer driver functions, click  
to  
view the PC Printing Guide on-screen manual. If the  
on-screen manuals are not installed, the PC Printing  
Guide on-screen manual is not displayed even if  
clicked.  
is  
10 Click Print.  
48  
Printing from Your Computer  
Scanning Images  
You can scan images from the machine to a computer without printing them and save them in  
popular image types, such as JPEG, TIFF, bitmaps, or PDF. The scanned data can be sent to one of  
the computers connected over a network as well as to a computer connected via USB. If you are  
scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to  
text data.  
Scanning Methods  
You can select from the various scanning methods.  
z If You Want to Scan Originals Easily From the Machine  
You can scan originals by using the Operation Panel on the machine.  
See “Scanning Using the Operation Panel on the Machine” on page 50.  
z If You Want to Edit or Print the Scanned Images  
MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.  
You can also start application software from MP Navigator EX to edit or print the scanned  
images.  
For detailed operations of MP Navigator EX, refer to the Scanning Guide on-screen manual.  
z If You Want to Scan Originals with Advanced Settings  
ScanGear enables you to scan originals with advanced settings such as the resolution.  
For detailed operations of ScanGear, refer to the Scanning Guide on-screen manual.  
Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and  
Windows XP only) compliant application software and the Control Panel (Windows Vista and  
Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning  
Guide on-screen manual.  
Scanning Images  
49  
Scanning Using the Operation Panel on the Machine  
1
(Macintosh only) Prepare your computer before scanning.  
This operation is not necessary for Mac OS X v.10.4.x.  
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.  
2
3
Turn on the machine.  
See “Turning the Machine On and Off” on page 14.  
Load the original document on the Platen Glass or in the ADF.  
See “Handling the Original Document” on page 16.  
4
5
Press the SCAN button.  
Use the { or } button to select Local (USB) or a LAN-connected computer, then  
press the OK button.  
6
Use the { or } button to select the document type, then press the OK button.  
Important  
Make sure that the document has been loaded correctly according to the document type that you  
have selected. For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.  
7
8
Use the { or } button to select the scan operation, then press the OK button.  
Press the Color or Black button.  
Note  
The operation to be performed after scanning the original depends on the scan operation setting  
you have selected in step 7. For details on how to modify the operation settings, refer to the  
Scanning Guide on-screen manual.  
50  
Scanning Images  
Printing Photographs Directly from a  
PictBridge Compliant Device  
You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile  
phone using a USB cable recommended by the device’s manufacturer, and print recorded images  
directly without using a computer.  
z Connectable Devices  
PictBridge is an industry standard enabling a range of digital photo solutions, including the direct  
printing of photos from a digital still camera, camcorder or mobile phone* without the need to use  
a computer. A device can be connected to this machine for direct printing regardless of the  
manufacturer or the model as long as it complies with the PictBridge standard.  
* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped mobile  
phones are hereafter collectively referred to as “PictBridge compliant device”.  
A device with this mark is PictBridge compliant.  
z Printable Image Data Format  
This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0-  
compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.  
Printing Photographs Directly from a PictBridge  
Compliant Device  
To connect a PictBridge compliant device to this machine, use a USB cable recommended by the  
device’s manufacturer.  
Warning  
Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU-  
30 to the Direct Print Port of the machine. If you do so, electric shock, fire, or damage to the machine  
could result.  
Important  
Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge  
compliant device. When disconnecting the USB cable between the PictBridge compliant device and  
machine, follow the instructions given in the device’s instruction manual.  
Note  
When printing photos with the PictBridge compliant device connected to the machine, we recommend the  
use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it  
fully.  
1
Prepare for printing.  
(1) Turn on the machine.  
See “Turning the Machine On and Off” on page 14.  
(2) Load paper.  
See “Loading Printing Paper” on page 20.  
(3) Make sure that the proper paper source is selected.  
See “Changing the Paper Source” on page 25.  
Printing Photographs Directly from a PictBridge Compliant Device  
51  
2
Connect the PictBridge compliant device to the machine.  
Note  
Depending on the model or brand of your device, you may have to select a print mode compliant  
with PictBridge before connecting the device. You may also have to turn on the device or select  
Play mode manually after connecting the device to the machine.  
Perform necessary operations on the PictBridge compliant device before connecting it to this  
machine according to instructions given in the device’s instruction manual.  
(1) Make sure that the PictBridge compliant  
device is turned off.  
(2) Connect the PictBridge compliant device  
to the machine using a USB cable  
recommended by the manufacturer of the  
device.  
The device turns on automatically.  
If your device does not turn on  
automatically, turn it on manually.  
(3) Set up the PictBridge compliant device for  
direct printing.  
will appear on the LCD of the device  
when the machine is correctly connected.  
(2)  
3
4
Specify the print settings such as paper type and layout.  
See “About PictBridge Print Settings” on page 53.  
You can make settings using the menu on the LCD of your PictBridge compliant device.  
Select the size and type of paper that you loaded in the machine.  
If your PictBridge compliant device does not have setting menu, change the setting from the  
machine. For details, see “Setting on the Machine” on page 55.  
Start printing from your PictBridge compliant device.  
52  
Printing Photographs Directly from a PictBridge Compliant Device  
About PictBridge Print Settings  
Settings on a PictBridge Compliant Device  
This section describes the print settings on a PictBridge compliant device. When operating the  
device, be sure to follow the instructions given in the instruction manual of your PictBridge  
compliant device.  
Note  
z In the following description, names of setting items are given according to those used in Canon-  
brand PictBridge compliant devices. Setting item names may be different depending on the  
brand or model of your device.  
z Some setting items explained below may not be available on some devices. In this case, the  
settings made on the machine are applied. Also, when some items are set to Default on a  
PictBridge compliant device, the machine settings for these items are applied. For details, see  
“Setting on the Machine” on page 55.  
z Paper Size and Paper Type Settings  
The following sizes and types of printing paper can be used when printing from a PictBridge  
compliant device.  
z Paper size  
4" x 6" / 10 x 15 cm, 5" x 7"*1, CreditCard / 5.4 x 8.6 cm*2, 8" x 10" / 20 x 25 cm, A4, 8.5" x 11"  
(Letter), 4" x 7.1" / 10.1 x 18 cm*3  
z Paper type  
Loadable Paper*5  
Paper Type Setting  
Plain*4  
Super White Paper or other plain paper  
Photo Paper Plus Glossy  
Photo Paper Plus Glossy II*6  
Glossy Photo Paper  
Photo  
Glossy Photo Paper “Everyday Use”  
Photo Paper Glossy  
Photo Paper Plus Semi-gloss*6  
Photo Stickers*2, *7  
Fast Photo  
Photo Paper Pro  
The available paper sizes vary depending on the media type. For details, visit our website.  
*1 Can be selected only on certain Canon-brand PictBridge compliant devices.  
*2 Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.  
*3 May appear as “Hi-Vision” on a non Canon-brand PictBridge compliant device.  
*4 Plain can be selected for Paper type only when Paper size is set to A4 or 8.5" x 11"  
(Letter). When Paper type is set to Plain, borderless printing will be disabled even when  
Layout is set to Borderless.  
*5 You may not be able to purchase some Canon genuine papers depending on the country  
or region of purchase.  
*6 When printing on 8" x 10" / 203.2 x 254.0 mm paper, select 8" x 10" / 20 x 25 cm for Paper  
size and Default for Paper type.  
* Select the media type in the PictBridge settings screen on the machine as follows.  
– Photo Paper Plus Glossy II (PP-201): Photo Plus Glossy II  
– Photo Paper Plus Semi-gloss (SG-201): Plus Semi-gloss  
For details, see “Setting on the Machine” on page 55.  
Printing Photographs Directly from a PictBridge Compliant Device  
53  
*7 Exclusively used to print photo stickers. When printing on sticker paper, select 4" x 6" / 10  
x 15 cm for Paper size and Photo for Paper type. Do not set Layout to Borderless.  
z Layout Setting  
Various layout options are available.  
z Bordered/Borderless: You can select whether or not to print an image with a border.  
z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.  
Sticker paper: When you select 4" x 6" / 10 x 15 cm for Paper size, you can print 16 images  
on a single sheet of paper.  
A4- or Letter-sized paper: When you select A4 or 8.5" x 11" (Letter) for Paper size, you can  
print 4 images on a single sheet of paper.  
z Shooting Info (Exif Data)*1: You can print shooting info (Exif Data) along with the image. The  
following two options are available.  
1-up*2: Prints the shooting info (Exif Data) in the margin of selected individual images.  
20-up*3: Prints 20 images specified with DPOF*4 and their shooting info (Exif Data) in list  
format on a single sheet of paper.  
z 35 mm Film Style Layout (Contact Printing Layout)*1, *3: You can print the multiple images  
specified with DPOF*4 in a list  
format that looks like a negative film.  
Besides the above options, you can also specify to print an index of images in the DPOF*4 print  
settings menu.  
*1 Can be selected only on certain Canon-brand PictBridge compliant devices.  
*2 You can use this option only when 4" x 6" / 10 x 15 cm, 5" x 7", 8" x 10" / 20 x 25 cm, A4, or  
8.5" x 11" (Letter) is selected for Paper size.  
*3 You can use this option only when A4 or 8.5" x 11" (Letter) is selected for Paper size.  
*4 DPOF (Digital Print Order Format) is a standard format to record the specified information  
regarding images, such as which image or number of copies to print.  
z Date/File No. Print Setting  
You can specify whether the date and/or file number will be printed.  
Note  
z If the images already have dates superimposed when shot, set this PictBridge setting item to  
Off. If you select Date, File No., or Both, the date and/or file number will be printed over the  
date printed by the device’s function.  
z Depending on the paper size and layout, the date will only be printed even when Both is  
selected.  
z Image Optimize Setting  
You can select the optimization method to obtain high print quality.  
When you select Default, the most suitable correction for each photo is made using the Auto  
image fix function of the machine. See “Setting on the Machine” on page 55.  
When you select On, photos are optimized for printing using the Photo optimizer pro function.  
If you are using a Canon-brand PictBridge compliant device, the following additional options may  
be available, depending on the model.  
Vivid makes green and blue more lively.  
NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.  
Face brightens a darkened face on the photo taken against the light.  
Red-Eye corrects red eyes in portraits caused by flash photography.  
54  
Printing Photographs Directly from a PictBridge Compliant Device  
z Trimming Setting  
You can select an area to print.  
Setting on the Machine  
This section describes the PictBridge print settings on the machine.  
Set the print settings to Default on the PictBridge compliant device when you want to print  
according to the settings on the machine.  
z Displaying the PictBridge Settings Screen and Specifying the Settings  
Note  
When a PictBridge compliant device is connected to the machine, the PictBridge settings screen  
can also be displayed by pressing the Settings button.  
(1) Turn on the machine.  
(2) Press the Menu button.  
(3) Press the [ or ] button to select Maintenance/settings, then press the OK button.  
(4) Press the [ or ] button to select Device settings, then press the OK button.  
(5) Press the { or } button to select PictBridge settings, then press the OK button.  
(6) Use the {, }, [, or ] button to select the tab.  
(7) Use the { or } button to select the item to set.  
(8) Use the [ or ] button to change the setting.  
(9) Repeat steps (6) to (8) to specify the setting.  
(10) After finishing all settings you need, press the OK button.  
Printing Photographs Directly from a PictBridge Compliant Device  
55  
z Setting Items  
No. Setting Item  
Description  
Corresponding  
Setting of PictBridge  
Compliant Devices*1  
(1) Page size  
(2) Media type  
(3) Print quality  
Select the page size, when printing  
directly from a PictBridge compliant  
device.  
Paper size  
Select the media type, when printing Paper type  
directly from a PictBridge compliant  
device.  
Select the print quality, when printing  
directly from a PictBridge compliant  
device.  
(4) Border  
Select bordered or borderless print.  
Layout  
(5) Auto image fix*2  
Automatically corrects the brightness, Image optimize  
contrast, and color hue of a photo.  
(6)  
Red eye correction Corrects red eyes in portraits caused  
by flash photography.  
(7)  
(8)  
Vivid photo  
Makes green and blue more lively.  
Photo optimizer pro Automatically optimizes brightness  
and tone of a photo.  
(9)  
Noise reduction  
Face brightener  
Image optimizer  
Reduces the noise on blue areas like  
the sky as well as on black areas.  
(10)  
(11)  
Brightens a darkened face on the  
photo taken against the light.  
Corrects and smooths the jagged  
contours for printing.  
(12)  
(13)  
(14)  
Brightness  
Contrast  
Adjust brightness.  
Adjust contrast.  
Color hue  
Adjust color hue. For example, you  
can increase red or yellow to adjust  
the skin tone.  
(15)  
Effects  
Applies special effects to the photo,  
such as printing in sepia tones or with  
a sketch illustration like effect.  
*1 Set the items in this column to Default on the PictBridge compliant device when you want  
to make settings on the machine.  
*2 When Auto image fix ON is selected, the scene or person’s face of a shot photo is  
recognized and the most suitable correction for each photo is made automatically. It makes  
a darkened face by backlight brighter to print. It also analyzes a scene such as scenery,  
night scene, person, etc. and corrects each scene with the most suitable color, brightness,  
or contrasts automatically to print.  
When Auto image fix OFF is selected, you can specify the items (6) to (15).  
56  
Printing Photographs Directly from a PictBridge Compliant Device  
Faxing  
Preparing the Machine for Fax  
Typical examples of connecting the machine are described below. The machine cannot send/receive  
faxes if the connection is incorrect. Connect the machine correctly.  
Important  
If the Power Disconnects Unexpectedly  
If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as well as  
all documents stored in memory will be lost. User data and speed dialing settings are retained.  
If the power disconnects, the following will apply:  
z You will not be able to send or receive faxes or make copies.  
z When you are connecting the telephone or answering machine, whether or not you can use it depends  
upon your telephone line, telephone, or answering machine.  
Methods of Connecting the Machine to an Analog Line  
z Connecting the Machine without Telephone or Answering Machine  
(A)  
(A) Telephone line (analog)  
z Connecting a Telephone or Answering Machine Directly  
(A)  
(A) Telephone or answering machine  
Note  
Before connecting a telephone or answering machine, remove the Telephone connector cap.  
Faxing  
57  
Important  
Do not connect the machine and external devices in parallel to the same telephone line using a  
distribution adapter (B). The machine may not operate properly.  
(B)  
z Connecting a Telephone or Answering Machine via a Computer  
(B)  
(A)  
(A) Computer  
(B) Telephone or answering machine  
Note  
Before connecting a telephone or answering machine, remove the Telephone connector cap.  
For Users in the UK  
If the connector of the external device cannot be connected to the jack on the machine, you will  
need to purchase a B.T. adapter to connect as follows:  
Connect the external device line to the B.T. adapter, then connect the B.T. adapter to the  
jack.  
58  
Faxing  
Methods of Connecting to the Various Lines  
The following are some basic connection schemes that apply when you are connecting to a non-  
analog telephone line. These are examples and could not be guaranteed to suit every  
connecting condition. For details, refer to the instruction manual supplied with the network  
device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter)  
you are connecting to this machine.  
z Connecting to an xDSL  
(A)  
(B)  
(C)  
(D)  
(A) Digital Subscriber Line  
(B) Splitter  
(C) xDSL modem (splitter may be built-in to the modem)  
(D) Computer  
Note  
z When connecting to the xDSL line, select the same line type as you are subscribing in  
Telephone line type.  
z Before connecting a telephone or answering machine, remove the Telephone connector cap.  
Important  
Do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in  
parallel. The machine may not be able to operate properly.  
z Connecting to an ISDN Line  
For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the  
manuals supplied with your terminal adapter or dial-up router.  
Faxing  
59  
Setting the Telephone Line Type  
Before using your machine, make sure you set the correct telephone line type for your telephone  
line. If you are unsure of your telephone line type, contact your telephone company. For ISDN or  
xDSL connections, contact the telephone company or service provider to confirm your line type.  
Note  
z Rotary pulse is not supported depending on the selected country in the Country select menu.  
The Telephone line type menu will not be displayed in such country.  
z You can print the User’s data list to check the current setting. See “Printing the User’s Data List”  
on page 104.  
1
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the Device settings screen.  
(1) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(2) Use the [ or ] button to select Device settings, then press the OK button.  
The Device settings screen is displayed.  
3
Display the User settings screen.  
(1) Use the { or } button to select FAX settings, then press the OK button.  
The FAX settings screen is displayed.  
60  
Faxing  
(2) Use the { or } button to select User settings, then press the OK button.  
The User settings screen is displayed.  
4
5
Display the Telephone line type screen.  
(1) Use the { or } button to select Telephone line type, then press the OK button.  
The Telephone line type screen is displayed.  
Select the telephone line type.  
(1) Use the { or } button to select the telephone line type, then press the OK button.  
Rotary pulse: Suitable for pulse dialing.  
Touch tone:  
Suitable for tone dialing.  
Faxing  
61  
Registering Sender Information  
A fax you receive may have information, such as the sender’s name or the company name, the  
sender’s phone or fax number, and the date and time of the transmission, printed in small type at the  
top of each page. Such sender information is called Transmit Terminal Identification, or TTI.  
You can register the TTI in this machine, so that the recipient of the fax will know who sent it, and  
when it was sent.  
Below is an example of how your sender information would print on a fax sent from your machine:  
04/10/2008 15:33 FAX 123 4567  
SENDER’S NAME  
RECIPIENT’S NAME  
XXXXXXX  
(A)  
(B)  
THE SLEREXE COMPANY LIMITED  
SAPORS LANE•BOOLE•DORSET•BH25 8ER  
TELEPHONE BOOLE (945 13) 51617 – FAX 1234567  
Our Ref. 350/PJC/EAC  
(C)  
(D)  
(E)  
(A) Date and time of transmission  
(B) Sender’s fax/telephone number  
(C) Sender’s name  
(D) Displays the recipient’s name when sending from one-touch or coded speed dial.  
(E) Page number  
Note  
z When sending a fax in black & white, you can set the sender information to print inside or outside the  
image area. Refer to “TTI position” in “Device Settings” of the User’s Guide on-screen manual.  
z For color sending, the sender information is printed inside the print area and the recipient’s name is not  
printed.  
z You can select FAX or TEL to be displayed in front of the number. Refer to “TTI position” in “Device  
Settings” of the User’s Guide on-screen manual.  
z Three date display formats are available. For details on the date format settings, refer to “Date display”  
in “Device Settings” of the User’s Guide on-screen manual.  
62  
Faxing  
Guidelines for Entering Numbers, Letters, and Symbols  
The following characters are assigned to the Numeric buttons.  
Button  
Uppercase letter mode  
Lowercase letter mode  
Number mode  
1
2
3
4
5
6
7
8
9
0
#
1
2
3
4
5
6
7
8
9
0
ABCÅÄÁÀÃÂÆÇ  
DEFËÉÈÊ  
GH I Ï Í Ì Î  
abcåäáàãâæç  
defëéèê  
gh i ï í ì î  
jkl  
JKL  
MNOÑØÖÓÒÕÔ  
PQRSÞ  
mnoñøöóòõô  
pqrsþ  
TUVÜÚÙÛ  
WXYZÝ  
tuvüúùû  
wxyzý  
-.SP* #!",;:^`_=/|'?$@%&+()[]{}<>  
Press the Tone ( ) button to switch to uppercase letter mode (:A), lowercase  
letter mode (:a), or number mode (:1).  
* SP indicates a space.  
Follow the procedure below to enter letters and numbers when you register names and fax/  
phone numbers for the sender information or a speed dial.  
1
Press the Tone ( ) button to switch to uppercase letter mode (:A), lowercase letter  
mode (:a), or number mode (:1).  
You can see what mode you are in by the character displayed to the right of Unit name,  
Name, or Group name.  
Example: uppercase letter mode  
Note  
Here describes the one-touch speed dial registration. To display the One-touch speed dial  
screen, see “Registering One-Touch Speed Dial” on page 71.  
2
Use the Numeric buttons to enter a character.  
Press the button repeatedly until the character you want to enter appears.  
z To enter a character that is assigned to the same button as the previous entry (e.g., to  
enter “A” after “C”):  
Press the ] button, then press the same Numeric button.  
z To enter a space:  
Press the ] button twice. In number mode, press the ] button once.  
z To delete a character:  
Press the [ button.  
Faxing  
63  
z To delete an entire entry:  
Press and hold the [ button.  
Entering the Date and Time  
Note  
z Three date display formats are available: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/YYYY. For  
details on the date format settings, refer to “Date display” in “Device Settings” of the User’s  
Guide on-screen manual.  
z When the machine is connected to a computer with the MP Drivers installed, the date and time  
setting will be copied from the computer to the machine. As long as the date and time is set  
accurately on your computer, you do not need to set it on the machine.  
z If you disconnect the power cord or when there is a power failure, the date and time setting on  
the machine will be reset. When you connect the machine to a computer with the MP Drivers  
installed, the setting will be copied to the machine once again.  
1
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the Device settings screen.  
(1) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(2) Use the [ or ] button to select Device settings, then press the OK button.  
The Device settings screen is displayed.  
3
4
Display the User settings screen.  
(1) Use the { or } button to select FAX settings, then press the OK button.  
The FAX settings screen is displayed.  
(2) Use the { or } button to select User settings, then press the OK button.  
The User settings screen is displayed.  
Display the Date/time setting screen.  
(1) Use the { or } button to select Date/time setting, then press the OK button.  
The Date/time setting screen is displayed.  
64  
Faxing  
5
Enter the date and time.  
(1) Use the Numeric buttons to enter the date and time (in 24-hour format), then press the  
OK button.  
Enter only the last two digits of the year.  
Note  
If you misentered the date and time, press the [ or ] button to move the cursor under the number  
to enter the correct number.  
6
Press the OK button to finalize your setting.  
The display returns to the User settings screen.  
Setting Daylight Saving Time (Summer Time)  
Some countries adopt the daylight saving time (summer time) system that shifts the clock time  
forward or back at certain periods of the year.  
You can set your machine to automatically change the time by registering the day and time that  
daylight saving (summer time) begins and ends.  
Important  
Summer time setting is not set according to the latest information of all of the countries or regions  
by default. You need to change the default setting according to the latest information of your  
country or region.  
Note  
This setting may not be available depending on the country or region of purchase.  
1
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the Device settings screen.  
(1) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(2) Use the [ or ] button to select Device settings, then press the OK button.  
The Device settings screen is displayed.  
3
Display the User settings screen.  
(1) Use the { or } button to select FAX settings, then press the OK button.  
The FAX settings screen is displayed.  
(2) Use the { or } button to select User settings, then press the OK button.  
The User settings screen is displayed.  
Faxing  
65  
4
5
6
Display the Summer time setting screen.  
(1) Use the { or } button to select Summer time setting, then press the OK button.  
The Summer time setting screen is displayed.  
Enable summer time.  
(1) Use the { or } button to select ON to enable summer time, then press the OK button.  
To disable summer time, select OFF.  
Set the date and time that summer time starts.  
(1) Use the { or } button to select Start date/time, then press the OK button.  
(2) Use the { or } button to select the month when summer time starts, then press the OK  
button.  
66  
Faxing  
(3) Use the { or } button to select the week when summer time starts, then press the OK  
button.  
(4) Use the { or } button to select the day of the week when summer time starts, then  
press the OK button.  
(5) Use the Numeric buttons to enter the time (in 24-hour format) when summer time starts,  
then press the OK button.  
Precede single digits with a zero.  
The summer time start date/time is set.  
7
Set the date and time that summer time ends.  
(1) Use the { or } button to select End date/time, then press the OK button.  
Faxing  
67  
(2) Use the { or } button to select the month when summer time ends, then press the OK  
button.  
(3) Use the { or } button to select the week when summer time ends, then press the OK  
button.  
(4) Use the { or } button to select the day of the week when summer time ends, then press  
the OK button.  
(5) Use the Numeric buttons to enter the time (in 24-hour format) when summer time ends,  
then press the OK button.  
Precede single digits with a zero.  
The summer time end date/time is set.  
8
Press the FAX button.  
68  
Faxing  
Registering Your Fax/Telephone Number and Name  
(Sender Information)  
Important  
Before sending a fax, be sure to enter your fax/telephone number in Unit TEL in the Unit name/  
TEL registr. screen. (for US only)  
1
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the Device settings screen.  
(1) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(2) Use the [ or ] button to select Device settings, then press the OK button.  
The Device settings screen is displayed.  
3
4
Display the User settings screen.  
(1) Use the { or } button to select FAX settings, then press the OK button.  
The FAX settings screen is displayed.  
(2) Use the { or } button to select User settings, then press the OK button.  
The User settings screen is displayed.  
Display the Unit name/TEL registr. screen.  
(1) Use the { or } button to select Unit name/TEL registr., then press the OK button.  
The Unit name/TEL registr. screen is displayed.  
5
Enter your name.  
(1) Use the Numeric buttons to enter your name (max. 24 characters, including spaces),  
then press the OK or } button.  
Faxing  
69  
Note  
For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,  
and Symbols” on page 63.  
6
Enter your fax/telephone number.  
(1) Use the Numeric buttons to enter your fax/telephone number (max. 20 digits, including  
spaces).  
To enter a plus sign (+) before the number, press the # button.  
Note  
z For details on how to enter or delete numbers, see “Guidelines for Entering Numbers, Letters,  
and Symbols” on page 63.  
z You can print the User’s data list to confirm the sender information you have registered. See  
“Printing the User’s Data List” on page 104.  
7
Press the OK button to finalize your setting.  
The display returns to the User settings screen.  
70  
Faxing  
Registering Recipients for the Speed Dial  
Speed dial allows you to dial fax/telephone numbers by simply pressing a few buttons. The following  
speed dial methods are available:  
z One-touch Speed Dial  
Register a fax/telephone number for one-touch speed dial. To dial the number, simply press  
the One-Touch Speed Dial button (01 to 08) assigned that number. You can register up to  
eight destinations.  
z Coded Speed Dial  
Register a fax/telephone number for coded speed dial. To dial the number, press the Coded  
Dial button, then enter the two-digit code assigned that number, or use the {, }, [, or ]  
button to select it. You can register up to 100 (00 to 99) destinations.  
z Group Dial  
Register two or more registered one-touch or coded speed dial numbers for group dial. You  
can send the same document to all members in that group.  
Registering One-Touch Speed Dial  
Before you can use one-touch speed dial, you need to register the recipients’ numbers.  
1
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the TEL number registration screen.  
(1) Use the [ or ] button to select TEL number registration, then press the OK button.  
The TEL number registration screen is displayed.  
3
Display the One-touch speed dial screen.  
(1) Use the { or } button to select One-touch speed dial, then press the OK button.  
The One-touch speed dial screen is displayed.  
Faxing  
71  
4
Register the recipient’s name and number to a one-touch speed dial.  
(1) Use the { or } button to select an unoccupied one-touch speed dial (01 to 08), then  
press the OK button.  
Note  
You can also select a button by pressing the One-Touch Speed Dial button (01 to 08).  
(2) Use the Numeric buttons to enter a name for the one-touch speed dial (max. 16  
characters, including spaces), then press the OK or } button.  
(3) Use the Numeric buttons to enter the fax/telephone number (max. 60 digits (40 digits for  
Korea), including spaces) you want to register.  
Note  
z For details on how to enter or delete characters or numbers, see “Guidelines for Entering  
Numbers, Letters, and Symbols” on page 63.  
z Press the Redial/Pause button to enter a pause.  
z Press the Tone ( ) button to enter a tone.  
5
Press the OK button to finalize registration.  
Note  
z To register another recipient’s name and number to the one-touch speed dial, repeat the  
procedure in step 4.  
z Use the destination labels provided with your machine to label the One-Touch Speed Dial  
button (01 to 08) with the recipients’ names.  
z For a list of the recipients you have registered, print the one-touch speed dial list. See “Printing  
a List of the Registered Destinations” on page 78.  
72  
Faxing  
Registering Coded Speed Dial  
Before you can use coded speed dial, you need to register the recipients’ numbers.  
1
2
3
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the TEL number registration screen.  
(1) Use the [ or ] button to select TEL number registration, then press the OK button.  
The TEL number registration screen is displayed.  
Display the Coded speed dial screen.  
(1) Use the { or } button to select Coded speed dial, then press the OK button.  
The Coded speed dial screen is displayed.  
4
Register the recipient’s name and number to a coded speed dial code.  
(1) Use the Numeric buttons (A) or the {, }, [, or ] button (B) to select an unoccupied  
speed dial code (00 to 99), then press the OK button.  
(A)  
(B)  
(2) Use the Numeric buttons to enter a name for the coded speed dial code (max. 16  
characters, including spaces), then press the OK or } button.  
Faxing  
73  
(3) Use the Numeric buttons to enter the fax/telephone number (max. 60 digits (40 digits for  
Korea), including spaces) you want to register.  
Note  
z For details on how to enter or delete characters or numbers, see “Guidelines for Entering  
Numbers, Letters, and Symbols” on page 63.  
z Press the Redial/Pause button to enter a pause.  
z Press the Tone ( ) button to enter a tone.  
5
Press the OK button to finalize registration.  
Note  
z To register another recipient’s name and number to the coded speed dial code, repeat the  
procedure in step 4.  
z For a list of the recipients you have registered, print the coded speed dial list. See “Printing a  
List of the Registered Destinations” on page 78.  
Registering Group Dial  
To send the same document to several recipients, select numbers you registered to one-touch  
speed dial or coded speed dial and register them to a group dial.  
1
2
3
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the TEL number registration screen.  
(1) Use the [ or ] button to select TEL number registration, then press the OK button.  
The TEL number registration screen is displayed.  
Display the Group dial screen.  
(1) Use the { or } button to select Group dial, then press the OK button.  
74  
Faxing  
(2) Use the { or } button to select One-touch or Coded speed dial, then press the OK  
button.  
Note  
You can register a group either under an unoccupied one-touch speed dial or coded speed dial  
code.  
4
Select a one-touch speed dial or coded speed dial code under which you want to  
register the group.  
z To register a group under a one-touch speed dial:  
(1) Use the { or } button to select an unoccupied one-touch speed dial (01 to 08), then  
press the OK button.  
z To register a group under a coded speed dial code:  
(1) Use the Numeric buttons (A) or the {, }, [, or ] button (B) to enter an unoccupied  
coded speed dial code (00 to 99), then press the OK button.  
(A)  
(B)  
5
Register the group’s name.  
(1) Use the Numeric buttons to enter a name for the group (max. 16 characters, including  
spaces), then press the OK or } button.  
Faxing  
75  
Note  
z For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,  
and Symbols” on page 63.  
z Groups will appear on the Group dial list by the names you enter in this step.  
6
Enter the one-touch speed dial or coded speed dial code you want to register in the  
group.  
z To enter a one-touch speed dial entry:  
Press the One-Touch Speed Dial button (01 to 08).  
z To enter a coded speed dial entry:  
Press the Coded Dial button, use the Numeric buttons or the {, }, [, or ] button to enter  
the coded speed dial code to register for the group dial, then press the OK button.  
Note  
z To continue registering one-touch speed dial or coded speed dial code to the group, repeat this  
step.  
z You can only enter numbers that have already been registered for one-touch or coded speed  
dial (i.e. you cannot enter the fax/telephone numbers with the Numeric buttons).  
z To review the numbers you have entered, use the { or } button.  
z To delete the numbers you have entered, use the { or } button to select one-touch or coded  
speed dial code, then press the [ button.  
7
Press the OK button to finalize registration.  
Note  
z To register another group, repeat the procedure from steps 4 to 6.  
z For a list of the entries you have made, print the group dial list. See “Printing a List of the  
Registered Destinations” on page 78.  
Changing Registered Information  
To change information registered for the speed dial, follow the procedure below.  
1
2
3
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the TEL number registration screen.  
(1) Use the [ or ] button to select TEL number registration, then press the OK button.  
The TEL number registration screen is displayed.  
Select the speed dial to change.  
(1) Use the { or } button to select One-touch speed dial, Coded speed dial, or Group  
dial to change.  
76  
Faxing  
Note  
If Group dial is selected, the screen to select One-touch or Coded speed dial is displayed. See  
“Registering Group Dial” on page 74.  
4
Select a number to change.  
z To change a one-touch speed dial:  
Use the { or } button to select a one-touch speed dial (01 to 08) to change, then press the  
OK button.  
z To change a coded speed dial:  
Use the Numeric buttons or the {, }, [, or ] button to select a coded speed dial code to  
change, then press the OK button.  
z To change a group dial registered to the one-touch speed dial:  
Use the { or } button to select the one-touch speed dial (01 to 08) to which the group dial to  
change is registered, then press the OK button.  
z To change a group dial registered to the coded speed dial:  
Use the Numeric buttons or the {, }, [, or ] button to select the coded speed dial code to  
which the group dial to change is registered, then press the OK button.  
5
6
Use the { or } button to select Edit, then press the OK button.  
Edit the information registered.  
(1) Use the Numeric buttons to enter the new name (max. 16 characters, including spaces),  
then press the OK button.  
(2) Use the [ button to delete the number registered, enter the new fax/telephone number  
(max. 60 digits (40 digits for Korea), including spaces), then press the OK button.  
Deleting Registered Information  
To delete information registered for the speed dial, follow the procedure below.  
1
2
3
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the TEL number registration screen.  
(1) Use the [ or ] button to select TEL number registration, then press the OK button.  
The TEL number registration screen is displayed.  
Select the speed dial to delete.  
(1) Use the { or } button to select One-touch speed dial, Coded speed dial, or Group  
dial to delete.  
Note  
If Group dial is selected, the screen to select One-touch or Coded speed dial is displayed. See  
“Registering Group Dial” on page 74.  
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77  
4
Select a number to delete.  
z To delete a one-touch speed dial:  
Use the { or } button to select a one-touch speed dial (01 to 08) to delete, then press the  
OK button.  
z To delete a coded speed dial:  
Use the Numeric buttons or the {, }, [, or ] button to select a coded speed dial code to  
delete, then press the OK button.  
z To delete a group dial registered to the one-touch speed dial:  
Use the { or } button to select the one-touch speed dial (01 to 08) to which the group dial to  
delete is registered, then press the OK button.  
z To delete a group dial registered to the coded speed dial:  
Use the Numeric buttons or the {, }, [, or ] button to select the coded speed dial code to  
which the group dial to delete is registered, then press the OK button.  
5
6
Use the { or } button to select Delete, then press the OK button.  
Use the { or } button to select Yes, then press the OK button.  
Printing a List of the Registered Destinations  
You can print a list of the recipients registered for the speed dial. You may want to keep the list  
near your machine to refer to it when dialing.  
1
2
Load paper.  
See “Loading Printing Paper” on page 20.  
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
3
Display the Print reports/lists screen.  
(1) Use the [ or ] button to select Print reports/lists, then press the OK button.  
The Print reports/lists screen is displayed.  
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Faxing  
4
Select the speed dial to print the list.  
(1) Use the { or } button to select Telephone number list, then press the OK button.  
The Telephone number list screen is displayed.  
(2) Use the { or } button to select One-touch speed dial, Coded speed dial, or Group  
dial, then press the OK button.  
5
Print the speed dial list.  
z If you selected One-touch speed dial or Coded speed dial  
(1) Use the { or } button to select whether to print the list in numerical order of the speed  
dial buttons or codes, or in alphabetical order of the registered names.  
Yes:  
Prints the list in alphabetical order of the registered names.  
No:  
Prints the list in numerical order of the speed dial buttons or codes.  
z If you selected Group dial  
(1) Use the { or } button to select Yes, then press the OK button.  
Yes:  
Prints the speed dial list.  
No:  
Returns to the Telephone number list screen.  
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79  
Sending Faxes  
Flow of Sending Faxes  
The operation flow of sending faxes is as follows.  
Important  
A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is  
connected through a PBX or other telephone switching systems, you have to dial the outside line  
access number first, and then the number of the party you are calling.  
Step 1  
Load the original to send on the Platen Glass or in the ADF.  
See “Handling the Original Document” on page 16.  
Step 2  
Adjust the image quality (Fax resolution) and density (Scan contrast).  
See “Adjusting the Image Quality (Fax resolution)” on page 81 and “Adjusting the Density (Scan  
contrast)” on page 81.  
Step 3  
Dial using the speed dial.  
Important  
If the machine is connected to PBX or another telephone switching system, you cannot use the  
speed dial.  
Step 4  
Send faxes.  
z Using the Platen Glass  
(1) Press the Color or Black button.  
If you have only one page of original, go to step (3).  
(2) Load the next page on the Platen Glass and press the Color or Black button. In the  
same way, repeat this procedure until all originals are loaded.  
(3) Press the OK button to send the fax.  
z Using the ADF  
(1) Press the Color or Black button.  
The machine starts sending.  
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Faxing  
Before Sending Faxes  
z Adjusting the Image Quality (Fax resolution)  
You can adjust the image quality (fax resolution) of the original you send. The higher you set the  
image quality setting, the better the output quality will be at the other end, but the longer it will  
take for the transmission. Adjust the image quality according to the type of original you are  
sending.  
1
2
Press the FAX button, then press the FAX Quality button.  
Use the { or } button to select FAX resolution.  
3
4
Use the [ or ] button to select the image quality.  
Standard: Suitable for text-only documents.  
Fine:  
Suitable for fine-print documents.  
Suitable for photographs.  
Photo:  
Press the OK button.  
z Adjusting the Density (Scan contrast)  
Contrast is the degree of difference between light and dark. Increasing the scan contrast  
thickens the whole fax image, or light penciled texts and such can be thickened.  
1
2
Press the FAX button, then press the FAX Quality button.  
Use the { or } button to select Scan contrast.  
3
4
Use the [ or ] button to select the scan contrast.  
Pressing the [ button decreases the contrast, and pressing the ] button increases the  
contrast.  
Press the OK button.  
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81  
Sending Faxes  
This section describes methods of sending faxes and dialing functions of the machine.  
z Sending a Fax using the Numeric Buttons  
z Sending a Fax after Speaking on Telephone  
z Sending a Fax using the Speed Dial  
z Sending Same Documents to Several Recipients (Sequential Broadcasting)  
z Preparing for Faxing  
1
2
Turn on the machine.  
Load the original on the Platen Glass or in the ADF.  
Important  
When sending a double-sided document, set the document on the Platen Glass. You cannot scan  
double-sided documents from the ADF.  
Note  
For details on the types and conditions of originals which you can fax, see “Handling the Original  
Document” on page 16.  
3
4
Press the FAX button.  
Confirm that the FAX button is lit and the FAX standby screen is displayed.  
Adjust fax settings as necessary.  
See “Before Sending Faxes” on page 81.  
z Sending a Fax using the Numeric Buttons  
1
2
Use the Numeric buttons to dial the recipient’s number.  
Press the Color button for color sending, or the Black button for black & white  
sending.  
Important  
Color sending requires that the recipient’s fax machine supports color faxing.  
z When the document was loaded on the Platen Glass:  
(1) When the following message is displayed, load the next page on the Platen Glass.  
If you have only one page of original to scan, press the OK button to start scanning.  
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Faxing  
(2) Press the same button as you pressed in step 2.  
Note  
If you pressed the Black button in step 2, a colored original will be sent in black & white.  
(3) Repeat the procedure from steps (1) to (2) to scan all pages of the document.  
(4) Press the OK button.  
The machine starts sending.  
z When the document was loaded in the ADF:  
The machine scans the document automatically and starts sending.  
Note  
z To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being  
sent, press the Stop/Reset button, then follow the instructions on the LCD.  
z If documents remain in the ADF after pressing the Stop/Reset button during scanning,  
Document in ADF. Press OK to discharge document.” appears on the LCD. Press the OK  
button so that the remaining document is automatically fed out.  
z In case the machine was not able to send a fax, such as when the recipient’s line was busy,  
your machine is equipped with the function to automatically redial the number after a specified  
interval. Automatic redialing is enabled by default. See “Automatic Redialing” on page 87.  
To cancel automatic redialing, wait until the machine starts redialing, then press the Stop/Reset  
button.  
z Sending a Fax after Speaking on Telephone  
Send a fax manually after speaking on telephone if you want to speak to the recipient before  
sending a fax, or if the recipient does not have a fax machine that can receive automatically.  
Important  
z With manual sending, you cannot use the Platen Glass to load documents.  
z To speak to the recipient before sending a fax, you need to connect a telephone to your  
machine. See “Preparing the Machine for Fax” on page 57.  
z Dialing with using the Hook button  
1
2
Press the Hook button.  
Use the Numeric buttons to dial the recipient’s fax/telephone number.  
Note  
You can also dial using the one-touch speed dial or coded speed dial.  
See “Sending a Fax using the Speed Dial” on page 85.  
3
Lift the handset of the telephone connecting to the machine, then speak to the  
recipient.  
Note  
If you hear a high-pitched signal instead of the recipient’s voice, go to step 5.  
4
5
Ask the recipient to operate the recipient’s fax machine to receive faxes.  
When you hear a high-pitched signal, press the Color button for color sending, or  
the Black button for black & white sending.  
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83  
Important  
Color sending is available only when the recipient’s fax machine supports color faxing.  
6
Hang up the handset.  
Note  
z To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being  
sent, press the Stop/Reset button, then follow the instructions on the LCD.  
z If documents remain in the ADF after pressing the Stop/Reset button during scanning,  
Document in ADF. Press OK to discharge document.” appears on the LCD. Press the OK  
button so that the remaining document is automatically fed out.  
z Dialing with using the telephone connecting to the machine  
1
2
3
Lift the handset of the telephone connecting to the machine.  
Use the telephone to dial the recipient’s fax/telephone number.  
Speak to the recipient.  
Note  
If you hear a high-pitched signal instead of the recipient’s voice, go to step 5.  
4
5
Ask the recipient to operate the recipient’s fax machine to receive faxes.  
When you hear a high-pitched signal, press the Color button for color sending, or  
the Black button for black & white sending.  
Important  
Color sending is available only when the recipient’s fax machine supports color faxing.  
6
Hang up the handset.  
Note  
z To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being  
sent, press the Stop/Reset button, then follow the instructions on the LCD.  
z If documents remain in the ADF after pressing the Stop/Reset button during scanning,  
Document in ADF. Press OK to discharge document.” appears on the LCD. Press the OK  
button so that the remaining document is automatically fed out.  
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Faxing  
z Sending a Fax using the Speed Dial  
Registering fax or telephone numbers in speed dials enables you to send faxes easily.  
1
Dial the recipient’s number.  
z To send using the one-touch speed dial:  
Press the One-Touch Speed Dial button (01 to 08) assigned the number you want to dial.  
z To send using the coded speed dial:  
Press the Coded Dial button, use the Numeric buttons or the {, }, [, or ] button to enter  
the two-digit code (00 to 99) assigned the number you want to dial, then press the OK button.  
z To send using the group dial:  
Press the One-Touch Speed Dial button, or after pressing the Coded Dial button, use the  
Numeric buttons or the {, }, [, or ] button to enter the two-digit code (00 to 99) assigned  
the group you want to dial, then press the OK button.  
2
Press the Color button for color sending, or the Black button for black & white  
sending.  
See “Sending a Fax using the Numeric Buttons” on page 82.  
Important  
Color sending requires that the recipient’s fax machine supports color faxing.  
Note  
z To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being  
sent, press the Stop/Reset button, then follow the instructions on the LCD.  
z If documents remain in the ADF after pressing the Stop/Reset button during scanning,  
Document in ADF. Press OK to discharge document.” appears on the LCD. Press the OK  
button so that the remaining document is automatically fed out.  
z In case the machine was not able to send a fax, such as when the recipient’s line was busy,  
your machine is equipped with the function to automatically redial the number after a specified  
interval. Automatic redialing is enabled by default. See “Automatic Redialing” on page 87.  
To cancel automatic redialing, wait until the machine starts redialing, then press the Stop/Reset  
button.  
z Sending Same Documents to Several Recipients (Sequential  
Broadcasting)  
Your machine allows you to send the same document to a maximum of 109 recipients in one  
operation. You can dial the recipients’ numbers using any of the following dialing methods:  
z One-touch speed dial: up to 8 destinations  
z Coded speed dial: up to 100 destinations  
z Regular dial (using the Numeric buttons) or redial: one destination  
You can enter the destinations in any order, but be sure to press the OK button after your entry  
with the Numeric buttons.  
Note  
If you frequently send documents to the same group of recipients, you can group these numbers  
for group dialing. This will allow you to send documents to all recipients in the group at the press of  
one or a few buttons. See “Registering Group Dial” on page 74.  
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85  
1
2
Enter the recipients’ numbers one by one using the Numeric buttons or speed dial.  
z When using One-touch speed dial:  
Press the One-Touch Speed Dial button (01 to 08) assigned the number you want to dial.  
z When using Coded speed dial:  
Press the Coded Dial button, use the Numeric buttons or the {, }, [, or ] button to enter  
the two-digit code (00 to 99) assigned the number you want to dial, then press the OK button.  
z When using regular dialing:  
Use the Numeric buttons to enter the recipient’s number, then press the OK button.  
Note  
To review the numbers you have entered, use the { or } button.  
Press the Color button for color sending, or the Black button for black & white  
sending.  
See “Sending a Fax using the Numeric Buttons” on page 82.  
Important  
Color sending is available only when the recipient’s fax machine supports color faxing.  
Note  
z To cancel sequential broadcasting, press the Stop/Reset button. To cancel sending a fax while  
it is being sent, press the Stop/Reset button, then follow the instructions on the LCD.  
z If documents remain in the ADF after pressing the Stop/Reset button during scanning,  
Document in ADF. Press OK to discharge document.” appears on the LCD. Press the OK  
button so that the remaining document is automatically fed out.  
z When you press the Stop/Reset button, sending to all recipients will be canceled. You cannot  
cancel sending to only one recipient.  
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Faxing  
Resending Faxes (Redialing a Busy Number)  
There are two methods of redialing: Manual redialing and Automatic redialing.  
z Automatic Redialing  
When sending a document and the recipient’s line is busy, the machine will redial the number  
after a specified interval. Automatic redialing is enabled by default.  
You can customize the following automatic redialing settings:  
z Whether or not your machine redials automatically  
z The number of times the machine redials (1 to 10 times)  
z The time interval between redials (1 to 99 minutes)  
To change the automatic redialing settings, change the Auto redial settings in TX settings  
under the FAX settings screen. For details on the automatic redialing settings, refer to “Auto  
redial” in “Device Settings” of the User’s Guide on-screen manual.  
Note  
z The range of values you can set for the automatic redialing settings varies depending on the  
country or region of purchase.  
z To cancel automatic redialing while redialing is in progress, press the Stop/Reset button.  
z To cancel automatic redialing, delete the unsent document from the machine’s memory when  
redialing is standing by. For details, see “Deleting a Document in Memory” on page 101.  
z Manual Redialing  
To redial the fax number last dialed with the Numeric buttons, press the Redial/Pause button.  
Note  
z For details on sending faxes, see “Sending a Fax using the Numeric Buttons” on page 82.  
z To cancel manual redialing, press the Stop/Reset button.  
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87  
Using Useful Sending Functions  
Using the Information Services  
You can use many information services such as banks, airline reservations, or hotel  
reservations. These services require tone dialing for their services, so that you need to  
temporarily switch to tone dialing if your machine is connected to a rotary pulse line.  
Important  
To use information services, you need to contract with the service providers. For details, contact  
the service providers.  
z Using the Touch Tone Line  
z Using the Hook Button  
1
2
3
4
Press the FAX button.  
Press the Hook button.  
Use the Numeric buttons to dial the number of the information service.  
When the recorded message for the information service answers, use the Numeric  
buttons to press the number by following the message.  
Note  
When you talk to him/her, lift the handset of the telephone connecting to the machine.  
5
Press the Hook button to finish using the service.  
z Using the Telephone Connecting to the Machine  
1
2
3
4
Press the FAX button.  
Lift the handset of the telephone.  
Use the telephone to dial the number of the information service.  
When the recorded message for the information service answers, use the  
telephone to press the number by following the message.  
5
Hang up the handset to finish using the service.  
z Using the Rotary Pulse Line  
z Using the Hook Button  
1
2
3
Press the FAX button.  
Press the Hook button.  
Use the Numeric buttons to dial the number of the information service.  
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Faxing  
4
When the recorded message for the information service answers, press the Tone  
(
) button to switch to tone dialing.  
Note  
When you talk to him/her, lift the handset of the telephone connecting to the machine.  
Use the Numeric buttons to press the number by following the message.  
Press the Hook button to finish using the service.  
5
6
z Using the Telephone Connecting to the Machine  
1
2
3
4
Press the FAX button.  
Lift the handset of the telephone.  
Use the telephone to dial the information service.  
When the recorded message for the information service answers, use the  
telephone to switch to tone dialing.  
Note  
When you use the telephone connecting the machine to dial the information service, you cannot  
use the machine to switch to the tone dialing. For details on how to switch to tone dialing, refer to  
the instruction manual supplied with your telephone.  
5
6
Use the telephone to press the number by following the message.  
Hang up the handset to finish using the service.  
Sending from Your Computer (Windows only)  
If your machine is connected to a computer, you can send faxes using the fax driver from any  
application software that has a printing function. For details, refer to the FAX Driver Guide on-  
screen manual.  
Sending/Receiving Using ECM  
This machine is set to send/receive faxes in ECM (Error Correction Mode). If the recipient’s fax  
machine is compatible with ECM, ECM automatically corrects errors and resend the fax.  
Note  
z If the sender’s or recipient’s fax machine is not compatible with ECM, the fax will be sent/  
received in the standard mode.  
z You can disable ECM sending/reception. Refer to “ECM TX” and “ECM RX” in “Device Settings”  
of the User’s Guide on-screen manual.  
z Transmission may take longer when ECM is enabled.  
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89  
Receiving Faxes  
Flow of Receiving Faxes  
The operation flow of receiving faxes is as follows:  
Step 1  
Select a receive mode.  
See “Selecting a Receive Mode” on page 90.  
Step 2  
Load A4, Letter, or Legal-sized paper.  
See “Loading Printing Paper” on page 20.  
Step 3  
Confirm the paper settings and adjust them as needed.  
See “Changing the Print Settings” on page 96.  
Important  
z The machine cannot receive faxes when the power is turned off. Press the ON/OFF button to  
turn the power on.  
z To cancel receiving, press the Stop/Reset button and follow any instructions on the LCD.  
Selecting a Receive Mode  
Select a receive mode according to your needs.  
z When you receive mainly faxes and sometimes voice calls:  
Select FAX priority mode.  
z When you have a dedicated telephone line for fax use only:  
Select FAX only mode.  
z When you receive mainly voice calls and sometimes faxes:  
Select TEL priority mode.  
z When you subscribe to a ring pattern detection service provided by your telephone company,  
and you want to receive a fax only if the machine detects the pattern for fax:  
Select DRPD*1 or Network switch*2.  
*1 This setting is only available in US and Canada.  
*2 This setting may not be available depending on the country or region of purchase.  
Note  
If you want to use a single telephone line for faxes and voice calls, you need to connect a  
telephone or an answering machine to the External Device Jack of this machine.  
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Faxing  
z If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Want to Receive Faxes Automatically:  
Select FAX priority mode.  
(B)  
(A)  
(C)  
(A) Incoming call  
(B) Voice call: The machine will ring. Pick up the handset to answer the call.  
(C) Fax: The machine receives faxes automatically.  
Note  
z The machine does not ring when it receives faxes. It also takes a little time until the machine  
rings when the call was a voice call. If you want it to ring immediately, set to TEL priority mode.  
z The following settings can be modified to control how your machine handles incoming calls.  
Specify the FAX priority mode settings in RX settings under FAX settings. Refer to “FAX  
priority mode” in “Device Settings” of the User’s Guide on-screen manual.  
– The time the machine takes to determine whether a call is a fax or a voice call  
– The time the machine rings when the call was a voice call  
– Whether or not the machine receives the fax after the specified ring time has elapsed  
z The telephone may not ring depending upon the telephone type.  
z If You Want to Receive Only Faxes Automatically with Your Machine, or  
Have a Dedicated Telephone Line for Fax Use Only:  
Select FAX only mode.  
(A)  
(B)  
(A) Incoming call  
(B) Receives faxes automatically.  
Note  
z The machine does not ring when it receives faxes.  
z If you want to use the machine with a telephone or answering machine, connect it to the  
machine and change to FAX priority mode or TEL priority mode.  
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91  
z If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Use Voice Calls More Frequently:  
Select TEL priority mode.  
(B)  
(C)  
(A)  
(D)  
(A) Incoming call  
(B) Voice call: The telephone will ring. Pick up the handset to answer the call.  
(C) Fax: The telephone will ring. If you pick up the handset and hear the fax tone, press the FAX  
button, then press the Color or Black button to receive the fax.  
Note  
z If you pick up the handset, the machine may receive the fax without pressing the Color or  
Black button.  
z If the telephone connecting to the machine is located away from the machine, pick up the  
handset of the telephone connecting to the machine and dial 25 (the remote reception ID) to  
receive faxes (remote reception). The remote reception is only available for the touch tone dial.  
See “Remote Receiving” on page 98. The remote reception can be disabled. Refer to “Remote  
RX” in “Device Settings” of the User’s Guide on-screen manual.  
(D) When the answering machine responds:  
If it is a voice call, the answering machine responds to the call.  
If it is a fax call, the machine receives the fax automatically.  
Note  
z The machine can be set to receive faxes automatically after the telephone rings for a specified  
length of time. Set Manual/auto switch in RX settings under FAX settings to ON, and then  
specify the automatic reception start time. Refer to “Manual/auto switch” in “Device Settings” of  
the User’s Guide on-screen manual.  
z Set your answering machine to answering mode and adjust it as follows:  
– The entire message should be no longer than 15 seconds.  
– In the message, tell your callers how to send a fax.  
z If you have subscribed to Duplex Ringing service in Hong Kong, the machine will receive faxes  
automatically even if you set the receiving mode of the machine to TEL priority mode.  
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Faxing  
z If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service  
with Your Telephone Company (US and Canada only):  
Select DRPD.  
(B)  
(C)  
(A)  
(A) Incoming call: The machine judges whether call is voice or fax by the ringing pattern. In the  
meanwhile the telephone rings.  
(B) Voice call: The telephone continues to ring. Pick up the handset to answer the call.  
(C) Fax: The fax is received automatically when the machine detects the registered fax ring  
pattern.  
Note  
If you selected DRPD, you need to select the appropriate ring pattern on the machine. For details,  
see “Setting the DRPD Ring Pattern (US and Canada only)” on page 95.  
z If You Want the Machine to Automatically Switch between Fax and  
Voice Calls by the Call Ring Patterns (Network Switch):  
Select Network switch*.  
* This setting may not be available depending on the country or region of purchase.  
(B)  
(C)  
(A)  
(A) Incoming call: The machine judges whether call is voice or fax by the ringing pattern. In the  
meanwhile the telephone rings.  
(B) Voice call: The telephone continues to ring. Pick up the handset to answer the call.  
(C) Fax: The fax is received automatically when the machine detects the fax ring pattern.  
Note  
z The name of this service varies depending on the country or region of purchase.  
z To use this feature, you need to subscribe to a compatible service provided by your telephone  
company. Contact your telephone company for details.  
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93  
Setting the Receive Mode  
1
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
2
Display the Receive mode settings screen.  
(1) Use the [ or ] button to select Receive mode settings, then press the OK button.  
The Receive mode settings screen is displayed.  
3
Select a receive mode.  
(1) Use the { or } button to select a receive mode, then press the OK button.  
(2) Press the Back button to exit the FAX menu screen.  
The selected receive mode (A) will be displayed on the LCD.  
(A)  
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Faxing  
Setting the DRPD Ring Pattern (US and Canada only)  
If you subscribe to a Distinctive Ring Pattern Detection service with your telephone company,  
your telephone company will assign two or more telephone numbers with distinctive ring patterns  
to your single telephone line, allowing you to have different numbers for fax calls and voice calls  
using only one telephone line. Your machine will automatically monitor incoming calls based on  
the ring pattern, and will automatically receive the fax if the call is a fax call.  
To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern  
assigned by your telephone company.  
Note  
Contact your local telephone company for detailed information on this service.  
1
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the Device settings screen.  
(1) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(2) Use the [ or ] button to select Device settings, then press the OK button.  
The Device settings screen is displayed.  
3
Display the RX settings screen.  
(1) Use the { or } button to select FAX settings, then press the OK button.  
The FAX settings screen is displayed.  
(2) Use the { or } button to select RX settings, then press the OK button.  
The RX settings screen is displayed.  
4
5
Use the { or } button to select DRPD: Set FAX ring pat., then press the OK  
button.  
Use the { or } button to select the ring pattern that your telephone company  
assigned to your fax number, then press the OK button.  
Select from Normal ring, Double ring, Short-short-long, Short-long-short, or Other ring  
type.  
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95  
Changing the Print Settings  
The machine prints received faxes to paper from the specified paper source. You can change the  
paper settings for printing faxes using the Operation Panel. Set them according to the loaded  
paper properly.  
Important  
z Load Legal-sized paper in the Rear Tray. Only A4 or Letter-sized paper can be fed from the  
Cassette.  
z If paper of size other than A4, Letter, or Legal is loaded, the received faxes are stored in  
memory, then “Check the page size and press OK.” will be displayed. In this case, replace the  
paper loaded with A4, Letter, or Legal-sized paper, then press the OK button.  
You can also press the Stop/Reset button to close the message and print the stored documents  
in memory later.  
See “Printing a Document in Memory” on page 99.  
z If no paper is loaded in a specified paper source, or paper has run out during printing, the  
received faxes are stored in memory, then “There is no paper. Load paper and press OK.” will  
be displayed. In this case, load paper in the specified paper source and press the OK button.  
You can also press the Stop/Reset button to close the message and print the stored documents  
in memory later.  
See “Printing a Document in Memory” on page 99.  
Note  
If the sender sends a document that is larger than Letter-size, such as 11" x17" or Legal-size, the  
sender’s machine may send the fax automatically shrunk or divided, or send only a part of the  
original.  
1
2
Press the FAX button.  
Press the Settings button.  
The FAX settings screen is displayed.  
3
4
Use the { or } button to select the setting item.  
Use the [ or ] button to change the setting.  
(1)  
(2)  
(3)  
(1) Select the page size from A4, 8.5" x 11" (215 x 279), or 8.5" x 14" (215 x 355).  
Note  
8.5" x 14" (215 x 355) can only be selected when the Rear Tray is selected as the paper  
source.  
96  
Faxing  
(2) The paper type is set to Plain paper.  
(3) Select the fax paper source from Cassette, Rear tray, or Auto feed switch.  
Note  
z When Auto feed switch is selected, paper feeds from the paper source specified by the  
Feed Switch. If there is no paper in the specified paper source, the machine automatically  
switches to the other paper source.  
z When 8.5" x 14" (215 x 355) is selected as the page size, you cannot select a paper  
source other than Rear tray.  
5
Press the Settings button.  
The LCD returns to the FAX standby screen.  
Setting the Number of Rings for Fax Calls  
When FAX priority mode, FAX only mode, or DRPD (US and Canada only) is selected as the  
receive mode, you can specify the number of rings for fax calls in Incoming ring in RX settings  
under FAX settings.  
Refer to “Incoming ring” in “Device Settings” of the User’s Guide on-screen manual.  
Faxing  
97  
Using Useful Receiving Functions  
Memory Receiving  
If the machine receives a fax under one of the following conditions, the machine will not be able  
to print the received fax and will store it in its memory. When the problem is resolved as  
described, the fax stored in memory is printed automatically.  
z Ink has run out while receiving a fax: replace the ink tank.  
Note  
You can set to print received faxes forcibly even if an ink has run out.  
However, a part of contents or all contents of the fax may not be printed since the ink has run out.  
And also, the contents of fax will not be stored in memory.  
In addition, if ink has already run out, it is recommended that OFF be selected for Auto print  
received in RX settings to store the received fax in memory once and print the fax manually after  
replacing the ink tank.  
Refer to “Auto print received” in “Device Settings” of the User’s Guide on-screen manual.  
z Paper has run out while receiving a fax: load the paper and press the OK button.  
z Paper other than A4, Letter, or Legal-sized paper is loaded: Load A4, Letter, or Legal-sized  
paper, then press the OK button.  
z OFF is selected for Auto print received: select ON, and print the faxes stored in memory  
from the Memory reference screen. Refer to “Auto print received” in “Device Settings” of the  
User’s Guide on-screen manual.  
z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.  
Important  
z The machine can store up to approximately 250 pages (approximately 30 documents)* of faxes  
in memory.  
z If the memory becomes full, the machine cannot receive any more faxes. Print or delete the  
originals stored in memory, and make the sender resend the faxes. See “Document Stored in  
Memory” on page 99.  
* When using ITU-T No.1 chart (Standard mode)  
Remote Receiving  
If the machine is located away from the telephone, pick up the handset of the telephone  
connecting to the machine and dial 25 (the remote reception ID) to receive faxes (remote  
reception).  
z If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on  
how to switch to tone dialing, refer to the instruction manual supplied with your telephone.  
z If you have an answering machine connected to the machine that can carry out remote  
control operations, the security code for this function may be the same as the remote  
reception ID. In this case, change the remote reception ID in Remote RX ID in Remote RX in  
RX settings under FAX settings. Refer to “Remote RX” in “Device Settings” of the User’s  
Guide on-screen manual.  
Remote reception can be disabled. Refer to “Remote RX” in “Device Settings” of the User’s  
Guide on-screen manual.  
98  
Faxing  
Document Stored in Memory  
In the following cases, the machine is not able to print the received fax and will automatically store  
the fax in its memory:  
z Ink has run out while receiving a fax.  
z Paper has run out while receiving a fax.  
z Paper other than A4, Letter, or Legal-sized paper is loaded.  
z OFF is selected for Auto print received.  
z You pressed the Stop/Reset button to cancel printing of a received fax.  
Important  
If you disconnect the power cord, all the documents stored in memory are deleted. Send or print  
necessary documents before disconnecting the power cord.  
Note  
When confirming, printing, or deleting a document stored in memory, you specify it by its transaction  
number. If you do not know the transaction number for your target document, print the list of documents  
first.  
Printing a Document in Memory  
If the machine was not able to send a fax, or if the machine was not able to print a received fax,  
the machine stores the unsent or unprinted fax in its memory. If an error occurred when sending  
a fax, they are not stored. You can print a list of stored documents (the memory list) or print a  
specified document.  
Note  
The memory list shows the transaction number of the unsent or unprinted fax (TX/RX NO.),  
transaction mode, recipient’s number, and the date and time of the transaction.  
1
2
Load paper.  
See “Loading Printing Paper” on page 20.  
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
3
Display the Memory reference screen.  
(1) Use the [ or ] button to select Memory reference, then press the OK button.  
The Memory reference screen is displayed.  
Faxing  
99  
4
Print a specified document or the memory list.  
z To print a specified document  
(1) Use the { or } button to select Print specified document, then press the OK button.  
(2) Use the { or } button to select the transaction number (TX/RX NO.) of the document  
you want to print, then press the OK button.  
Note  
The date and time of transaction and fax/telephone number, and the transaction number are  
displayed on a list screen of documents stored in memory.  
(A)  
(B)  
(A) Date and time of transaction and fax/telephone number  
(B) Transaction number (TX/RX NO.)  
z A transaction number from 0001 to 4999 indicates a document being sent.  
z A transaction number from 5001 to 9999 indicates a document being received.  
(3) Use the { or } button to select Yes to print the first page only, or No to print all pages of  
the document, then press the OK button.  
100  
Faxing  
(4) Press the Back button or the Stop/Reset button to close the screen.  
To print other documents, repeat the procedure from steps (2) to (3).  
z To print the memory list  
(1) Use the { or } button to select Print memory list, then press the OK button.  
(2) Use the { or } button to select Yes, then press the OK button.  
The list of documents stored in memory is printed.  
Note  
z If there are no documents stored in memory, “There is no document in memory.” is displayed,  
and the machine returns to the previous screen.  
z In step 3, you can also select Print reports/lists (see “Summary of Reports and Lists” on  
page 103) and then Memory list to print the memory list.  
z If you have canceled receiving a fax in progress by pressing the Stop/Reset button, the fax may  
be printed after the memory list.  
Deleting a Document in Memory  
1
2
3
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Display the Memory reference screen.  
(1) Use the [ or ] button to select Memory reference, then press the OK button.  
The Memory reference screen is displayed.  
Use the { or } button to select Delete specified doc., then press the OK button.  
Faxing  
101  
4
Use the { or } button to select the transaction number (TX/RX NO.) of the  
document you want to delete, then press the OK button.  
5
6
Use the { or } button to select Yes, then press the OK button.  
Press the Back button or the Stop/Reset button to close the screen.  
To delete other documents, repeat the procedure from steps 4 to 5.  
102  
Faxing  
Summary of Reports and Lists  
The table below shows the reports and lists that can be printed from your machine. Refer to the  
pages indicated for more details.  
Report Or List  
Description  
Activity report  
Shows recent fax transactions performed by your machine.  
See “Activity Report” on page 103.  
One-touch speed dial list  
Coded speed dial list  
Group dial list  
Lists the numbers and names registered for one-touch speed dial.  
See “Printing a List of the Registered Destinations” on page 78.  
Lists the numbers and names registered for coded speed dial.  
See “Printing a List of the Registered Destinations” on page 78.  
Lists the numbers and names registered for group dial.  
See “Printing a List of the Registered Destinations” on page 78.  
User’s data list  
Lists the current settings of your machine and the registered  
sender information.  
See “User’s Data List” on page 104.  
Memory list  
Lists the documents currently stored in the machine’s memory.  
See “Document Stored in Memory” on page 99.  
TX (Transmission) report  
Confirms whether a transmission was completed successfully. If  
enabled, prints after each fax transmission.  
See “TX Report” on page 105.  
RX (Reception) report  
Confirms whether a reception was completed successfully. If  
enabled, prints after each fax reception.  
See “RX Report” on page 106.  
MULTI TX  
(Transmission) report  
Prints after sequential broadcasting of a document.  
See “MULTI TX Report” on page 106.  
Activity Report  
Prints the history of sent and received faxes. The machine is factory-set to print an Activity report  
after every 20 transactions. You can also disable automatic printing of this report, or print it  
manually.  
Note  
To change the setting, in the FAX settings screen, select User settings and then Activity report.  
For details on the Activity report setting, refer to “Activity report” in “Device Settings” of the User’s  
Guide on-screen manual.  
z Printing the Activity Report Manually  
1
Load paper.  
See “Loading Printing Paper” on page 20.  
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
Faxing  
103  
3
4
Display the Print reports/lists screen.  
(1) Use the [ or ] button to select Print reports/lists, then press the OK button.  
The Print reports/lists screen is displayed.  
Print the Activity report.  
(1) Use the { or } button to select Activity report, then press the OK button.  
(2) Use the { or } button to select Yes, then press the OK button.  
The Activity report is printed.  
User’s Data List  
The User’s data list enables you to confirm the current settings of your machine as well as the  
registered sender information. See “Registering Sender Information” on page 62.  
z Printing the User’s Data List  
1
Load paper.  
See “Loading Printing Paper” on page 20.  
2
Display the FAX menu screen.  
(1) Press the FAX button, then press the Menu button.  
The FAX menu screen is displayed.  
3
Display the Print reports/lists screen.  
(1) Use the [ or ] button to select Print reports/lists, then press the OK button.  
The Print reports/lists screen is displayed.  
104  
Faxing  
4
Print the User’s data list.  
(1) Use the { or } button to select User’s data list, then press the OK button.  
(2) Use the { or } button to select Yes, then press the OK button.  
The User’s data list is printed.  
Other Lists  
z TX Report  
Your machine can print a TX (transmission) report after sending a document, confirming whether  
the transmission was completed successfully. At purchase, TX reports are set to print only when  
there was a transmission error. You can set the machine to print every time it sends a document,  
or disable printing of the report.  
Note  
z For details on the TX report setting, refer to “TX report” in “Device Settings” of the User’s Guide  
on-screen manual.  
z For the errors when you send a fax, see “Errors when you send a fax” on page 105.  
Errors when you send a fax  
If an error occurs when you send a fax, the error number is printed in the TX report (There are some  
errors with which the cause is printed).  
The causes corresponding to the error numbers are as follows.  
No.  
Cause  
Action  
#001 Document in ADF.  
Redo operation after checking  
document in ADF and pressing OK.  
#003 Document is too long.  
The document is jammed in the ADF. Remove the document page jammed  
in the ADF. When the error is cleared, redo the operation. See “Document  
Jams in the ADF” on page 152.  
You attempted to send a document longer than 15.75 inches / 400 mm.  
You can send the document up to 15.75 inches / 400 mm from the ADF. You  
cannot send the document longer than 15.75 inches / 400 mm.  
#003 is also printed if it takes time to send a page.  
Divide the document or set the image quality (Fax resolution) to lower, then  
resend it.  
#005 No answer.  
The recipient’s fax machine does not respond.  
Contact the recipient and have him/her check that the telephone line is  
connected correctly.  
#012 Try again.  
There is no paper in the recipient’s fax machine.  
Contact the recipient and have him/her load paper.  
#017 NO TONE DETECTED  
The machine could not detect the dial tone.  
Dial tone detect in TX settings is set to ON. Set it to OFF, then send the  
fax.  
#018 LINE BUSY  
The fax/telephone number you dialed is busy.  
Try dialing again after waiting for a moment.  
Faxing  
105  
No.  
Cause  
Action  
#022 Try again.  
The fax/telephone number registered to the one-touch speed dial or coded  
speed dial is wrong.  
Check the recipient’s fax/telephone number, correct the fax/telephone  
number registered to one-touch speed dial or coded speed dial, and then  
send the document again.  
#037 Memory is full.  
The machine could not send a document because its memory is full.  
Resend the document after deleting contents in memory.  
See “Deleting a Document in Memory” on page 101.  
#085 TRY AGAIN IN BLACK & WHITE  
STOP  
The recipient’s fax machine is not color-compatible.  
Resend the document in black & white.  
The Stop/Reset button was pressed to cancel sending the document.  
Resend it if necessary.  
z RX Report  
Your machine can print a RX (reception) report after receiving a document, confirming whether  
the reception was completed successfully. At purchase, RX reports are set not to print at all. You  
can set the machine to print the report every time it receives a document, or only when an error  
occurs.  
Note  
z For details on the RX report setting, refer to “RX report” in “Device Settings” of the User’s Guide  
on-screen manual.  
z For the errors when you receive a fax, see “Errors when you receive a fax” on page 106.  
Errors when you receive a fax  
If an error occurs when you receive a fax, the error number is printed in the RX report.  
The causes corresponding to the error numbers are as follows.  
No.  
Cause  
Action  
#003 It takes too long to receive a page. Contact the sender and have him/her divide the fax or set the image quality  
(fax resolution) to lower and resend it.  
#005 No answer.  
When receiving a fax manually, the machine could not detect the signals  
from the sender’s fax machine.  
Contact the sender and have him/her resend it, or set the machine to  
receive the fax automatically.  
#037 Memory is full.  
The machine could not receive a fax because its memory is full.  
Delete contents in memory, then ask the sender to resend the fax.  
See “Deleting a Document in Memory” on page 101.  
STOP  
The Stop/Reset button was pressed to cancel receiving the fax.  
Contact the sender and have him/her resend it if necessary.  
z MULTI TX Report  
Your machine prints out a MULTI TX (transmission) report after sending a same document to  
several destinations, confirming whether the transmission to them was completed successfully.  
106  
Faxing  
Routine Maintenance  
Replacing an Ink Tank  
This section explains the way to confirm the ink status and the procedure to replace ink tanks.  
When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of  
the error. See “An Error Message Is Displayed on the LCD” on page 133 and confirm how to handle  
it.  
When printing from your computer, error messages appear on your computer screen as well.  
Note  
z Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The  
machine will not print if an ink tank is installed in the incorrect position.  
z For information on the compatible ink tanks, see the back cover of this guide.  
z If printing becomes faint or white streaks appear despite sufficient ink levels, see “When Printing  
Becomes Faint or Colors Are Incorrect” on page 114.  
Getting the Ink Status Information  
You can confirm the status of ink tanks in the following two ways:  
z “With the LCD of this Machine” on page 107  
z “With the Ink Lamps” on page 108  
z With the LCD of this Machine  
Make sure that the machine is turned on, then press the COPY, FAX, SCAN, or MEMORY  
CARD button. The current ink level will be displayed on the LCD for a few seconds.  
(A)  
(A) Confirm whether any symbols are displayed here.  
Ink is low. You can continue printing for a while, but we recommend  
you to have a new ink tank available.  
Ink may have run out. See ““The ink may have run out. Replacing the  
ink tank is recommended.”” on page 133 and take appropriate action.  
Note  
The ink status information is also displayed on the screen that appears during printing.  
An error message may be displayed on the LCD during printing.  
Routine Maintenance  
107  
Ink has run out. See ““The ink has run out. Replace the ink tank.”” on  
page 134 and take appropriate action.  
(B)  
(B) Empty ink tank.  
z With the Ink Lamps  
You can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer  
Cover) of the machine to confirm how the ink lamps light or flash.  
z Ink lamp is on  
The ink tank is correctly set and there is enough ink remaining to print.  
z Ink lamp is flashing  
Flashing slowly (at around 3-second intervals)  
......Repeats  
Ink is low. You can continue printing for a while, but we recommend you to have a new ink  
tank available.  
Flashing quickly (at around 1-second intervals)  
......Repeats  
The ink tank is inserted in the wrong position or it is empty. Ensure that the ink tank is in the  
correct position as directed by the label on the Print Head Holder. If the position is correct and  
its lamp flashes, it is empty. Replace it with a new one.  
z Ink lamp is off  
The ink tank is not set properly or the function for detecting the remaining ink level is  
disabled.  
If the ink tank is not set properly, press the  
mark on the ink tank until the tank clicks into  
place. If it does not click into place, make sure that the orange protective cap has been  
removed from the bottom of the ink tank. See “Prepare the replacement tank.” on page 110.  
If the function for detecting the remaining ink level is disabled, replace the ink tank with a new  
one. See “Replacing Ink Tanks” on page 109.  
If the lamps are still off after reinserting the ink tanks, there has been an error and the  
machine cannot print. Check the error message displayed on the LCD. See “An Error  
Message Is Displayed on the LCD” on page 133.  
108  
Routine Maintenance  
Replacing Ink Tanks  
When ink tanks run out of ink, replace them using the following steps.  
Important  
Handling Ink  
z To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks.  
Refilling ink is not recommended.  
z Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks  
removed.  
z Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to  
clog. Furthermore, with such tanks, the machine will not be able to inform you when to replace  
the tanks properly.  
z Once an ink tank has been installed, do not remove it from the machine and leave it out in the  
open. This will cause the ink tank to dry out, and the machine may not operate properly when it  
is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.  
z Color ink may be consumed even when printing a black-and-white document or when black-  
and-white printing is specified.  
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may  
be necessary to maintain the machine’s performance. When an ink tank is out of ink, replace it  
immediately with a new one.  
1
Open the Scanning Unit (Printer Cover) and  
the Paper Output Tray.  
(1) Make sure the machine is turned on.  
(2) Lift the Scanning Unit (Printer Cover) until it  
stops.  
The Paper Output Tray will open automatically  
and the Print Head Holder moves to the center.  
Caution  
z If the Document Cover is opened, you cannot  
open the Scanning Unit (Printer Cover). Be  
sure to open the Scanning Unit (Printer Cover)  
with the Document Cover closed.  
z Do not hold the LCD.  
z Do not hold the Print Head Holder to stop or  
move it.  
(A)  
(A) Press the Open button to open the  
Paper Output Tray if it does not open  
automatically.  
Important  
If the Scanning Unit (Printer Cover) is left open for  
more than 10 minutes, the Print Head Holder  
moves to the right side. Close and reopen the  
Scanning Unit (Printer Cover) to return the holder  
to the center.  
2
Open the Inner Cover.  
Caution  
Do not touch the metallic parts or other parts  
inside the machine.  
Routine Maintenance  
109  
3
Remove the ink tank whose lamp is flashing fast.  
(1) Push the tab and remove the ink tank.  
Important  
z Handle ink tanks carefully to avoid staining  
clothing or the surrounding area.  
z Discard empty ink tanks according to the local  
laws and regulations regarding disposal of  
consumables.  
Note  
z Do not remove more than one ink tank at a  
time. Be sure to replace ink tanks one by one  
when replacing more than one ink tank.  
z For details on ink lamp flashing speed, see  
“Getting the Ink Status Information” on  
page 107.  
(B)  
(B) Do NOT touch the Print Head Lock  
Lever; remove only the ink tank.  
4
Prepare the replacement tank.  
(C)  
(1) Remove the new ink tank from its packaging.  
(2) Pull the orange tape (C) in the direction of the  
arrow to peel off the protective film.  
(3) Remove the film (D) completely.  
Important  
Make sure that the protective film does not remain  
on the air hole (E). If the air hole is blocked with  
the remaining film, ink may leak out or may not  
eject properly.  
(D)  
(E)  
(4) Remove the orange protective cap from the  
bottom of the ink tank.  
Discard the cap once it is removed.  
Important  
z Do not touch the electrical contacts (G) on the ink  
tank. Doing so can cause the machine to  
malfunction or become unable to print.  
z Be sure to remove the clear film from the ink tank in  
the exact order shown above, as failure to follow  
this step may cause the ink to leak and stain your  
clothes and hands.  
z Do not squeeze the side of ink tanks as this may  
cause the ink to leak out and stain your clothes and  
hands.  
(F)  
(G)  
z Be careful not to stain your clothes and hands with  
ink on the removed protective cap.  
(F) Carefully hold the protective cap  
when removing it to prevent the ink  
from staining your fingers.  
z Do not reattach the protective cap once you have  
removed it. Discard it according to the local laws  
and regulations regarding disposal of consumables.  
z Do not touch the open ink port once the protective  
cap is removed, as this may prevent the ink from  
being ejected properly.  
110  
Routine Maintenance  
5
Install the ink tank.  
(1) Insert the front end of the ink tank into the Print  
Head.  
(H)  
(1)  
(H) Make sure the position of the tank  
matches the label.  
(2) Press on the  
mark on the ink tank until the  
ink tank snaps firmly into place.  
(3) Make sure that the ink lamp lights up red.  
Important  
Install all the ink tanks to print. The machine cannot be  
used unless all the ink tanks are installed.  
(3)  
(2)  
6
Close the Inner Cover.  
Note  
Make sure that the Inner Cover is closed. Printing will  
not start with the Inner Cover open since paper cannot  
be fed properly.  
Routine Maintenance  
111  
7
Gently close the Scanning Unit (Printer Cover).  
Caution  
z Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to  
get your fingers caught.  
z Do not hold the LCD.  
Note  
z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An  
Error Message Is Displayed on the LCD” on page 133.  
z When you start printing after replacing the ink tank, Print Head Cleaning is performed  
automatically. Do not perform any other operations until Print Head Cleaning finishes. Wait until  
you cannot hear the operation noise.  
112  
Routine Maintenance  
Keeping the Best Printing Results  
To avoid drying of the Print Head and clogging of the nozzles, note the following.  
Note  
z Ink may blur depending on the paper in the following cases:  
– Printed area is traced with a highlight pen or paint-stick  
– Printed area is stained with water or sweat  
z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed  
properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 114.  
When You Turn Off the Machine  
Follow the procedure below to turn off the machine.  
(1) Press the ON/OFF button to turn off the machine.  
(2) Confirm that all the lamps on the Operation Panel have gone out.  
This takes a few seconds or as long as around 1 minute.  
(3) Unplug the power cord from the wall outlet.  
If you are using a power outlet strip, you can switch it off instead.  
When you press the ON/OFF button to turn off the machine, the machine automatically puts a  
protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or  
switch off the power outlet strip before all the lamps on the Operation Panel go out, this capping  
will not be done properly, causing the Print Head to dry and clog.  
When You Are Not Using the Machine for a Long Time  
When you are not using the machine for a long time, print or copy in both black & white and in  
color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print  
Head.  
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the  
uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long  
period of time, the print head nozzles become blocked by dried ink. Periodically printing or  
cleaning the Print Head can prevent this blockage.  
If you have not used the machine for a long time, print out the nozzle check pattern to check the  
print head condition before printing. See “Printing the Nozzle Check Pattern” on page 115.  
Routine Maintenance  
113  
When Printing Becomes Faint or Colors Are Incorrect  
When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print  
head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the  
nozzles and then perform Print Head Cleaning.  
If print results are not satisfactory, performing Print Head Alignment may improve print quality.  
Note  
Before performing maintenance  
z Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.  
If not, see “Getting the Ink Status Information” on page 107 and take the appropriate action.  
z Increase the Print Quality setting in the printer driver settings.  
For details, refer to the PC Printing Guide on-screen manual.  
Step 1  
See “Printing the Nozzle Check Pattern” on page 115.  
If lines are missing or if white streaks appear  
After cleaning the  
Print Head, print  
and examine the  
nozzle check  
pattern.  
Step 2  
See “Print Head Cleaning” on page 117.  
If the problem is not resolved after performing  
Print Head Cleaning twice  
Step 3  
See “Print Head Deep Cleaning” on page 118.  
Note  
If Print Head Deep Cleaning does not resolve the problem, turn off the machine and perform another Print  
Head Deep Cleaning after 24 hours. If the problem is still not resolved, the Print Head may be damaged.  
Contact your Canon service representative.  
z If the Ruled Lines Are Shifted  
See “Aligning the Print Head” on page 119.  
Note  
You can also perform the maintenance operation from your computer. For details, refer to the PC Printing  
Guide on-screen manual.  
114  
Routine Maintenance  
Printing the Nozzle Check Pattern  
Print the nozzle check pattern to determine whether the ink ejects properly from the print head  
nozzles.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, and then load a sheet of A4 or Letter-  
sized plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Press the Open button to open the Paper Output Tray.  
(2) Open the Output Tray Extension.  
3
4
Press the Feed Switch to select the paper source where you have loaded paper.  
Print the nozzle check pattern.  
(1) Press the Menu button.  
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(3) Use the [ or ] button to select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Use the { or } button to select Nozzle  
check, then press the OK button.  
The pattern print confirmation screen is  
displayed.  
(5) Use the { or } button to select Yes, then press the OK button.  
The nozzle check pattern is printed, and the pattern confirmation screens are displayed  
alternately.  
5
Examine the pattern and take the appropriate action.  
See “Examining the Nozzle Check Pattern” on page 116.  
Routine Maintenance  
115  
Examining the Nozzle Check Pattern  
Examine the nozzle check pattern, and perform cleaning if necessary.  
Note  
If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank. See  
“Replacing an Ink Tank” on page 107.  
1
Check the nozzle check pattern you printed.  
(1)  
(2)  
(1) Check if lines in this pattern are missing.  
(A)  
(B)  
(A) Good  
(B) Lines are missing  
(2) Check if there are white streaks in this pattern.  
(A)  
(B)  
(A) Good  
(B) White streaks present  
2
The confirmation screens for white streaks and missing lines are displayed  
alternately. Select the pattern that is closer to the nozzle check pattern that you  
printed.  
116  
Routine Maintenance  
z If There Are No Missing Lines and No White Streaks  
(1) Select All A and press the OK button.  
You do not need to perform Print Head Cleaning. The LCD returns to the Maintenance  
screen.  
z If Lines Are Missing or White Streaks Are Present  
(1) Select Also B and press the OK button.  
You need to perform Print Head Cleaning again. The cleaning confirmation screen is  
displayed.  
(2) Use the { or } button to select Yes, then press the OK button to start Print Head  
Cleaning.  
See “Print Head Cleaning” on page 117.  
Print Head Cleaning  
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check  
pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the  
Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes  
ink, so perform Print Head Cleaning only when necessary.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, and then load a sheet of A4 or Letter-  
sized plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Press the Open button to open the Paper Output Tray.  
(2) Open the Output Tray Extension.  
3
4
Press the Feed Switch to select the paper source where you have loaded paper.  
Start Print Head Cleaning.  
(1) Press the Menu button.  
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(3) Use the [ or ] button to select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Use the { or } button to select Cleaning,  
then press the OK button.  
The confirmation screen is displayed.  
Routine Maintenance  
117  
(5) Use the { or } button to select Yes, then press the OK button.  
Print Head Cleaning starts.  
Do not perform any other operations until Print Head Cleaning finishes. This takes about  
1 minute.  
The pattern print confirmation screen is displayed.  
(6) Use the { or } button to select Yes, then press the OK button.  
The nozzle check pattern is printed.  
5
Check the print head condition with the printed nozzle check pattern, and take  
appropriate action.  
See “Examining the Nozzle Check Pattern” on page 116.  
Note  
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep  
Cleaning. See “Print Head Deep Cleaning” on page 118.  
Print Head Deep Cleaning  
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,  
which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed  
in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head  
Cleaning, so perform this procedure only when necessary.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, and then load a sheet of A4 or Letter-  
sized plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Press the Open button to open the Paper Output Tray.  
(2) Open the Output Tray Extension.  
3
4
Press the Feed Switch to select the paper source where you have loaded paper.  
Start Print Head Deep Cleaning.  
(1) Press the Menu button.  
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(3) Use the [ or ] button to select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
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Routine Maintenance  
(4) Use the { or } button to select Deep  
cleaning, then press the OK button.  
The confirmation screen is displayed.  
(5) Use the { or } button to select Yes, then press the OK button.  
Print Head Deep Cleaning starts.  
Do not perform any other operations until Print Head Deep Cleaning finishes. This takes  
about 2 minutes.  
The pattern print confirmation screen is displayed.  
(6) Use the { or } button to select Yes, then press the OK button.  
The nozzle check pattern is printed.  
5
Check the condition of the Print Head.  
(1) Check the print head condition with the printed nozzle check pattern.  
See “Examining the Nozzle Check Pattern” on page 116.  
If a particular color is not printed properly, replace the ink tank of that color.  
See “Replacing an Ink Tank” on page 107.  
(2) If the problem is not resolved, turn off the machine and perform another Print Head Deep  
Cleaning after 24 hours.  
(3) If this does not solve the problem, the Print Head may be damaged. Contact your Canon  
service representative.  
Aligning the Print Head  
If ruled lines are printed with misaligned or print results are otherwise unsatisfactory, adjust the print  
head position.  
Note  
z Make sure that the Inner Cover is closed.  
z The print head alignment pattern is printed in black and blue.  
Automatic Print Head Alignment  
Important  
You cannot feed paper from the Cassette when performing Automatic Print Head Alignment.  
Always load paper in the Rear Tray.  
1
2
Make sure that the machine is turned on, and then load two sheets of supplied  
paper or A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side  
(whiter side) facing up in the Rear Tray.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Press the Open button to open the Paper Output Tray.  
(2) Open the Output Tray Extension.  
Routine Maintenance  
119  
3
Adjust the print head position.  
(1) Press the Menu button.  
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(3) Use the [ or ] button to select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Use the { or } button to select Auto head  
align, then press the OK button.  
The confirmation screen is displayed.  
.
Note  
If you select Head alignment print, the machine  
exits the process after printing the current head  
position adjustment values.  
(5) Use the { or } button to select Yes, then press the OK button.  
The print head is aligned automatically, and the print head pattern after the adjustment is  
printed out. This takes about 10 minutes.  
Note  
z If adjustment was not done successfully, the “Auto head align has failed.” error message is  
displayed on the LCD. For details, see “An Error Message Is Displayed on the LCD” on  
page 133.  
z If results of Automatic Print Head Alignment are not satisfactory, perform Manual Print Head  
Alignment. For details, see “Manual Print Head Alignment” on page 120.  
Manual Print Head Alignment  
If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below  
to perform Manual Print Head Alignment.  
For details on performing Automatic Print Head Alignment, see “Automatic Print Head  
Alignment” on page 119.  
1
2
Make sure that the machine is turned on, and then load four sheets of A4 or Letter-  
sized plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Press the Open button to open the Paper Output Tray.  
(2) Open the Output Tray Extension.  
3
4
Press the Feed Switch to select the paper source where you have loaded paper.  
Print the print head alignment pattern.  
(1) Press the Menu button.  
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(3) Use the [ or ] button to select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
120  
Routine Maintenance  
(4) Use the { or } button to select Manual head align, then press the OK button.  
The confirmation screen is displayed.  
Note  
If you select Head alignment print, the machine exits the process after printing the current  
head position adjustment values.  
(5) Use the { or } button to select Yes, then press the OK button.  
The print head alignment pattern is printed.  
(6) When “Did the patterns print correctly?” is  
displayed, confirm that the pattern is printed  
correctly, use the { or } button to select Yes,  
then press the OK button.  
The input screen for the head position  
adjustment values is displayed.  
5
Look at the first printout, and then adjust the print head position.  
(1) Check the printed patterns, and use the [ or  
] button to input the number of the pattern in  
column A that has the least noticeable vertical  
streaks.  
Note  
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable  
vertical white streaks.  
(A)  
(B)  
(A) Less noticeable vertical white streaks  
(B) More noticeable vertical white streaks  
Routine Maintenance  
121  
(2) Repeat the same procedure until you finish inputting the pattern number for columns B to  
G, then press the OK button.  
(3) Confirm the displayed message and press the OK button.  
The second pattern is printed.  
6
Look at the second printout, and then adjust the print head position.  
(1) Check the printed patterns, and use the [ or  
] button to input the number of the pattern in  
column H that has the least noticeable vertical  
streaks.  
(2) Repeat the same procedure until you finish  
inputting the pattern number for columns I to  
O, then press the OK button.  
(3) Confirm the displayed message and press the  
OK button.  
The third pattern is printed.  
122  
Routine Maintenance  
7
Look at the third printout, and then adjust the print head position.  
(1) Check the printed patterns, and use the [ or  
] button to input the number of the pattern in  
column P that has the least noticeable vertical  
streaks.  
(2) Repeat the same procedure until you finish  
inputting the pattern number for columns Q to  
V, then press the OK button.  
For columns U and V, the best patterns will be  
smooth and have no streaks in the border  
indicated by the arrows.  
Note  
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable  
horizontal white streaks.  
(C)  
(D)  
(C) Less noticeable horizontal white streaks  
(D) More noticeable horizontal white streaks  
(3) Confirm the displayed message and press the OK button.  
The fourth pattern is printed.  
Routine Maintenance  
123  
8
Look at the fourth printout, and then adjust the print head position.  
(1) Check the printed patterns, and use the [ or  
] button to input the number of the pattern in  
column a that has the least noticeable  
horizontal streaks.  
Note  
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable  
horizontal white streaks.  
(E)  
(F)  
(E) Less noticeable horizontal white streaks  
(F) More noticeable horizontal white streaks  
(2) Repeat the same procedure until you finish inputting the pattern number for columns b to  
k, then press the OK button.  
124  
Routine Maintenance  
Cleaning Your Machine  
This section describes the cleaning procedure that is needed to maintain your machine.  
Caution  
z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine  
threads may remain inside the machine and cause problems such as a blocked Print Head and poor  
printing results. Use a soft cloth to avoid scratching the components.  
z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean  
the machine, as this may cause a malfunction or damage the machine’s surface.  
Wiping Off Dirt on the Machine  
Caution  
z Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
z The power cannot be turned off while the machine is sending or receiving a fax, or when there  
are unsent faxes stored in the machine’s memory.  
z The machine cannot receive faxes when the power is turned off.  
z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print  
necessary documents before disconnecting the power cord.  
Important  
z When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or  
similar materials, as this may scratch the surface.  
z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other  
chemical cleaner, as this may damage the surface.  
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface  
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.  
Cleaning the Platen Glass and Document Cover  
Caution  
z Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
z The power cannot be turned off while the machine is sending or receiving a fax, or when there  
are unsent faxes stored in the machine’s memory.  
z The machine cannot receive faxes when the power is turned off.  
z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print  
necessary documents before disconnecting the power cord.  
Important  
The inner side of the Document Cover (white sheet) (A) is easily damaged, so wipe it gently.  
Routine Maintenance  
125  
With a clean, soft, lint-free cloth, wipe the Platen Glass (B), the inner side of the Document  
Cover (white sheet) (A), the glass of the ADF (C), and the inner side of the ADF (white area) (D)  
gently. Make sure not to leave any residue, especially on the Platen Glass.  
(D)  
(A)  
(C)  
(B)  
Cleaning the ADF  
Caution  
z Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
z The power cannot be turned off while the machine is sending or receiving a fax, or when there  
are unsent faxes stored in the machine’s memory.  
z The machine cannot receive faxes when the power is turned off.  
z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print  
necessary documents before disconnecting the power cord.  
1
2
Open the Document Tray.  
Open the Document Feeder Cover.  
126  
Routine Maintenance  
3
With a soft, clean, lint-free and dry cloth, wipe  
off any paper dust from the inside of the  
Document Feeder Cover (A).  
(A)  
4
5
After wiping, close the Document Feeder  
Cover by pushing it until it clicks into place.  
Close the Document Tray.  
Cleaning the Paper Feed Roller (Roller Cleaning)  
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear  
the roller, so perform this only when necessary.  
Caution  
z The power cannot be turned off while the machine is sending or receiving a fax, or when there  
are unsent faxes stored in the machine’s memory.  
z The machine cannot receive faxes when the power is turned off.  
z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print  
necessary documents before disconnecting the power cord.  
Note  
Make sure that the Inner Cover is closed.  
1
Make sure that the machine is turned on, and then remove any paper from the  
Rear Tray and Cassette.  
2
3
Press the Feed Switch to select the paper source to clean.  
Clean the paper feed roller.  
(1) Press the Menu button.  
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(3) Use the [ or ] button to select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Use the { or } button to select Roller cleaning, then press the OK button.  
The confirmation screen is displayed.  
(5) Use the { or } button to select Yes, then press the OK button.  
The Paper Feed Roller will rotate as it is cleaned.  
4
5
Repeat (4) and (5) in step 3 twice.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Press the Open button to open the Paper Output Tray.  
(2) Open the Output Tray Extension.  
6
Make sure that the paper feed roller stops rotating, then load three or more sheets  
of A4 or Letter-sized plain paper in portrait orientation in the paper source you  
selected in step 2.  
Routine Maintenance  
127  
7
Repeat (4) and (5) in step 3 three times.  
The paper cleans the paper feed roller as it feeds through the machine.  
If the problem is not resolved, turn off the machine, disconnect the power cord, and then wipe  
the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton  
swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your  
fingers; rotate it with the cotton swab.  
(A)  
If the problem is still not resolved after performing the procedure above, contact your Canon  
service representative.  
Cleaning the Inside of the Machine (Bottom Plate Cleaning)  
This section describes how to clean the inside of the machine. If the inside of the machine  
becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.  
Important  
z Even if the Cassette is selected as the paper source, paper will be fed from the Rear Tray.  
z Do not perform any other operation while the bottom plate is being cleaned.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, and then remove any paper from the  
Rear Tray.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Press the Open button to open the Paper Output Tray.  
(2) Open the Output Tray Extension.  
3
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then  
unfold the paper.  
128  
Routine Maintenance  
4
Load only this sheet of paper in the Rear  
Tray with the open side to the front.  
(A)  
(A) Load the paper after unfolding it.  
5
Perform bottom plate cleaning.  
(1) Press the Menu button.  
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.  
The Maintenance/settings screen is displayed.  
(3) Use the [ or ] button to select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Use the { or } button to select Bottom plate cleaning, then press the OK button.  
The confirmation screen is displayed.  
(5) Use the { or } button to select Yes, then press the OK button.  
The paper cleans the inside of the machine as it feeds through the machine.  
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate  
Cleaning again.  
If the problem is not resolved after performing Bottom Plate Cleaning twice, the protrusions  
inside the machine may be stained. Clean them according to instructions. See “Cleaning the  
Protrusions Inside the Machine” on page 130.  
Note  
When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.  
Routine Maintenance  
129  
Cleaning the Protrusions Inside the Machine  
Caution  
z Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
z The power cannot be turned off while the machine is sending or receiving a fax, or when there  
are unsent faxes stored in the machine’s memory.  
z The machine cannot receive faxes when the power is turned off.  
z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print  
necessary documents before disconnecting the power cord.  
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton  
swab or the like.  
130  
Routine Maintenance  
Troubleshooting  
This section describes troubleshooting tips for problems you may encounter when using the  
machine.  
Note  
This section mainly describes the methods of machine operation for troubleshooting. To handle problems  
using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how  
to view the on-screen manuals, see “Reading the On-screen Manuals” on page 168.  
z “An Error Message Is Displayed on the LCD” on page 133  
z “LCD Cannot Be Seen At All” on page 138  
z “An Unintended Language Is Displayed on the LCD” on page 138  
z “Cannot Install the MP Drivers” on page 139  
z “Cannot Connect to Computer Properly” on page 140  
z “Print Results Not Satisfactory” on page 141  
z “The Print Result Not Satisfactory When Copying” on page 144  
z “Printing Does Not Start” on page 145  
z “Machine Moves But Ink Is Not Ejected” on page 146  
z “Paper Does Not Feed Properly” on page 146  
z “Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 147  
z “Paper Jams” on page 148  
z “Document Jams in the ADF” on page 152  
z “Message Appears on the Computer Screen” on page 156  
z “Error Message Appears on a PictBridge Compliant Device” on page 159  
z “Cannot Print Properly through Bluetooth Communication” on page 160  
z “Cannot Print Properly from a Photo Index Sheet” on page 161  
z “Cannot Remove a Memory Card” on page 161  
z “Scanning Problems” on page 161  
z “Problems Receiving Faxes” on page 162  
z “Problems Sending Faxes” on page 165  
z Telephone Problems” on page 166  
Troubleshooting  
131  
If an Error Occurs When the Machine Is Connected to a Computer  
When an error occurs in printing such as the machine is out of paper or paper is jammed, a  
troubleshooting message is displayed automatically. Take the appropriate action described in the  
message.  
The message may vary depending on the version of your operating system.  
132  
Troubleshooting  
An Error Message Is Displayed on the LCD  
If an error message is displayed on the LCD, take the corresponding action described below.  
Message  
Action  
“The ink may have run out. Replacing  
the ink tank is recommended.”  
If the lamp on the ink tank is flashing, ink may have run out.  
Replacing the ink tank is recommended.  
U041  
If printing is in progress and you want to continue printing, press the OK button  
with the ink tank installed. Then printing can continue. Replacing the ink tank is  
recommended after the printing. The machine may be damaged if printing is  
continued under the ink out condition.  
See “Replacing an Ink Tank” on page 107.  
Note  
z If multiple ink lamps are flashing red, see “Getting the Ink Status Information”  
on page 107 and check the status of each ink tank.  
z Since printing in this condition may cause the contents of the fax to be lost,  
the machine stores received faxes in memory without printing until the ink  
tank is replaced. Print the fax stored in memory manually after replacing the  
ink tank. You can set the machine to print received faxes forcibly without  
storing them in memory, but a part of contents or all contents of the fax may  
not be printed.  
“Print head is not installed. Install the  
print head.”  
Follow the directions given in your setup sheet to install the Print Head.  
If the Print Head is already installed, remove the Print Head once and then  
reinstall it.  
U051  
“The type of print head is incorrect.  
Install the correct print head.”  
If the error is not resolved, the Print Head may be damaged. Contact your  
Canon service representative.  
U052  
“Some ink tanks are not installed in  
place.”  
Possible causes are as follows:  
z Some ink tanks are not installed in the correct position. (The lamp on the ink  
U072  
tank flashes.)  
“More than one ink tank of the following z More than one ink tanks of the same color are installed. (The lamp on the ink  
color is installed.”  
tank flashes.)  
U071  
Confirm that the ink tanks are installed in the appropriate positions.  
See “Replacing an Ink Tank” on page 107.  
“The remaining level of the ink cannot  
be correctly detected.”  
The remaining ink level cannot be correctly detected. (The lamp on the ink tank  
flashes.)  
U130  
Replace the ink tank and close the Scanning Unit (Printer Cover).  
Printing with an ink tank that was once empty may damage the machine.  
If you want to continue printing in this condition, you need to release the function  
for detecting the remaining ink level. Press and hold the Stop/Reset button for  
at least 5 seconds, and then release it.  
With this operation, releasing the function for detecting the remaining ink level is  
memorized. Please be advised that Canon shall not be liable for any machine  
malfunction or damage caused by refilled ink tanks.  
See “Replacing an Ink Tank” on page 107.  
Note  
z If the function for detecting the remaining ink level is disabled, the ink tank in  
gray is displayed on the LCD when checking the current ink level.  
See “Getting the Ink Status Information” on page 107.  
z Since printing in this condition may cause the contents of the fax to be lost,  
the machine stores received faxes in memory without printing until the ink  
tank is replaced. Print the fax stored in memory manually after replacing the  
ink tank. You can set the machine to print received faxes forcibly without  
storing them in memory, but a part of contents or all contents of the fax may  
not be printed.  
Troubleshooting  
133  
Message  
Action  
“The following ink tank cannot be  
recognized.”  
z The ink tank is not installed.  
Install the ink tank.  
U043  
U140  
U150  
See “Replacing an Ink Tank” on page 107.  
z The ink tank is not compatible with this machine. (The lamp on the ink tank is  
off.)  
Install an appropriate ink tank.  
See “Replacing an Ink Tank” on page 107.  
z An Ink tank error has occurred. (The lamp on the ink tank is off.)  
Replace the ink tank.  
See “Replacing an Ink Tank” on page 107.  
“The ink has run out. Replace the ink  
tank.”  
Ink has run out. (The lamp on the ink tank flashes.)  
Replace the ink tank and close the Scanning Unit (Printer Cover).  
Printing under the current condition may damage the machine.  
U163  
If you want to continue printing in this condition, you need to release the function  
for detecting the remaining ink level. Press and hold the Stop/Reset button for  
at least 5 seconds, and then release it.  
With this operation, releasing the function for detecting the remaining ink level is  
memorized. Please be advised that Canon shall not be liable for any  
malfunction or trouble which may be caused by continuation of printing under  
the ink out condition.  
See “Replacing an Ink Tank” on page 107.  
Note  
z If the function for detecting the remaining ink level is disabled, the ink tank in  
gray is displayed on the LCD when checking the current ink level.  
See “Getting the Ink Status Information” on page 107.  
z Since printing in this condition may cause the contents of the fax to be lost,  
the machine stores received faxes in memory without printing until the ink  
tank is replaced. Print the fax stored in memory manually after replacing the  
ink tank. You can set the machine to print received faxes forcibly without  
storing them in memory, but a part of contents or all contents of the fax may  
not be printed.  
“There is no photo data.”  
z There are no image data saved on the memory card that can be read by this  
machine.  
z The machine may not recognize the file if the file name or the folder path  
contains certain characters. Use only alphanumeric characters.  
z Photo data edited or processed on a computer must be printed from the  
computer.  
“The card is currently write-enabled.  
Remove card and set to read-only  
mode before performing operation.”  
The Card Slot is set to USB enabled or LAN enabled.  
You cannot print when the Card Slot is set to USB enabled or LAN enabled.  
After writing on the memory card, set to Read-only mode again.  
“Inner cover is open. Close the inner  
cover and press OK.”  
If the Inner Cover is open when starting printing, close it and then press the OK  
button on the machine.  
Do not open or close the Inner Cover while printing, as this can damage the  
machine.  
“The ink absorber is almost full. Press  
OK to continue printing. Contact the  
service center.”  
The machine has a built-in ink absorber to hold the ink used during Print Head  
Cleaning, for example.  
This error message indicates that the ink absorber is nearly full.  
Press the OK button to cancel the error so you can continue printing.  
However, because printing is disabled once the ink absorber becomes  
completely full and until the ink absorber is replaced, you are recommended to  
contact your Canon service representative as early as possible. (You will need  
to replace a particular part of the machine.)  
134  
Troubleshooting  
Message  
Action  
“Auto head align has failed. Press OK  
and repeat operation. <See manual>”  
Possible causes are as follows:  
z Print Head nozzles are clogged.  
Press the OK button to dismiss the error message, and print the nozzle  
check pattern to check the status of the Print Head. See “Printing the Nozzle  
Check Pattern” on page 115 and “Printing Does Not Start/Printing Is Blurred/  
Colors Are Wrong/Straight Lines Are Misaligned” on page 142.  
z Paper of size other than A4 or Letter is loaded in the Rear Tray.  
Press the OK button on the machine to dismiss the error message, then load  
two sheets of A4/Letter-sized paper (MP-101) in the Rear Tray.  
Automatic Print Head Alignment cannot be performed using paper from the  
Cassette. For Automatic Print Head Alignment, always load paper in the  
Rear Tray.  
z The Paper Output Slot is exposed to strong light.  
Press the OK button to dismiss the error message, and then adjust your  
operating environment and/or the position of the machine so that the Paper  
Output Slot is not exposed directly to strong light.  
After carrying out the above measures, if the problem continues after aligning  
the Print Head again, press the OK button to dismiss the error message, and  
then perform Manual Print Head Alignment. For details on Manual Print Head  
Alignment, see “Manual Print Head Alignment” on page 120.  
“****  
“****” is an alphanumeric code that varies according to the error status.  
Error code”  
z When “5100” or “5110” is displayed  
(1)Turn off the machine, and lift the Scanning Unit (Printer Cover) to check if  
there are any foreign objects inside the machine.  
(2)Move the Print Head Holder (the part that holds the ink tanks) to the right side  
gently by hand if you can move it manually. Make sure that the ink tanks are  
securely set in the Print Head Holder.  
(3)Turn on the machine.  
If the same error occurs, follow the instruction in “When other codes are  
displayed” described below.  
z When other codes are displayed  
Turn off the machine, and unplug the power cord of the machine from the  
power supply. After five minutes or more, plug the power cord of the machine  
back in, and then turn on the machine. If the same error occurs, contact your  
Canon service representative.  
“Scanner is not operating correctly.”  
Turn off the machine, and unplug the power cord of the machine from the power  
supply. After five minutes or more, plug the power cord of the machine back in,  
and then turn on the machine. If the same error occurs, contact your Canon  
service representative.  
“Incompatible device detected.  
Remove the device.”  
z A communication time out occurs if an operation takes too long or if it takes  
too much time to send data. This may cancel printing. In such cases,  
disconnect and reconnect the USB cable.  
When printing from a PictBridge compliant device, depending on the model  
or brand of your device, you may have to select a PictBridge compliant print  
mode on the device before connecting it to the machine. You may also have  
to turn on your device or select Play mode manually after connecting the  
device to the machine. Perform necessary operations before connecting your  
device referring to its instruction manual.  
If the error is still not resolved, check if you can print another photograph.  
z Check your device connected to the machine. Only PictBridge compliant  
devices or the optional Bluetooth Unit BU-30 can be connected to the  
machine for direct printing. If a PictBridge compliant device is connected via  
a USB hub, remove the hub and connect it directly to the machine.  
“An unsupported USB hub is  
connected. Remove the hub.”  
If a PictBridge compliant device is connected via a USB hub, remove the hub  
and connect it directly to the machine.  
“Document in ADF. Redo operation  
after checking document in ADF and  
pressing OK.”  
The document is jammed in the ADF. Remove the document page jammed in  
the ADF, then press the OK button. When the error is cleared, redo the  
operation. See “Document Jams in the ADF” on page 152.  
Troubleshooting  
135  
Message  
Action  
“Document size is too long. Redo  
operation after checking document on  
ADF and pressing OK.”  
The document is too long or is jammed in the ADF. Remove the document page  
jammed in the ADF, then press the OK button. When the error is cleared, make  
sure that the document you are loading meets the machine’s requirements  
before redoing the operation. See “Original Document Requirements” on  
page 16 and “Document Jams in the ADF” on page 152.  
“Document size not suitable for two-  
sided scanning. Press OK to cancel  
operation and discharge document.”  
Two-sided scanning can be used only for A4 or Letter-sized documents. Press  
the OK button to discharge the document, and rescan the document one side at  
a time.  
“This paper is not compatible with  
The Page size or Paper size setting in the printer driver is not compatible with  
duplex printing. Remove the paper and automatic duplex printing. Make sure that the paper size suitable for automatic  
press OK.”  
duplex printing is specified. The sizes of media suitable for automatic duplex  
printing are A4, Letter, A5, B5, and 5" x 7".  
Load the paper of suitable size, then press the OK button on the machine.  
“Auto redial”  
The machine is waiting to redial the recipient’s number because the line was  
busy or the recipient did not answer when you tried to send a document. Wait for  
the machine to automatically redial the number. If you want to cancel automatic  
redialing, wait until the machine starts dialing the number, then press the Stop/  
Reset button. You can also delete the document from memory. See “Document  
Stored in Memory” on page 99.  
“This group dial cannot be used.  
Coded dial ##”  
You selected a coded speed dial code in which a group is registered with the  
Hook button pressed.  
In this way, a coded speed dial code in which a group is registered cannot be  
used.  
* “##” represents a two-digit number.  
“This group dial cannot be used.  
One-touch ##”  
You pressed a One-touch Speed Dial button in which a group is registered with  
the Hook button pressed.  
In this way, a One-touch Speed Dial button in which a group is registered  
cannot be used.  
* “##” represents a two-digit number.  
“Hang up the phone.”  
The handset is not placed in the handset cradle correctly. Replace the handset  
correctly.  
“Try again in black & white.”  
The recipient’s fax machine is not color-compatible. Press the Black button to  
resend the faxes. Alternatively, you can set Color TX to Send in black & white.  
Refer to “Color TX” in “Device Settings” of the User’s Guide on-screen manual.  
“Failed to connect.”  
The telephone line cable with a modular plug is not plugged in properly, or Dial  
tone detect is set to ON. Make sure that the cable is plugged in properly, and  
resend the fax after a while. If you still cannot send the fax, set Dial tone detect  
to OFF. Refer to “Dial tone detect” in “Device Settings” of the User’s Guide on-  
screen manual.  
136  
Troubleshooting  
Message  
Action  
“Received in memory.”  
If the machine receives a fax under one of the following conditions, the machine  
will not be able to print the received fax and will store it in its memory. When the  
problem is resolved as described, the fax stored in memory is printed  
automatically.  
z Ink has run out while receiving a fax: replace the ink tank. See “Replacing an  
Ink Tank” on page 107.  
Note  
You can set to print the received fax forcibly even if an ink has run out.  
However, a part of contents or all contents of the fax may not be printed since  
the ink has run out. And also the contents of fax will not be stored in memory.  
In addition, if ink has already run out, it is recommended that OFF be selected  
for Auto print received in RX settings to store the received fax in memory  
once and print the fax manually after replacing the ink tank.  
Refer to “Auto print received” in “Device Settings” of the User’s Guide on-screen  
manual.  
z Paper has run out while receiving a fax: load the paper and press the OK  
button.  
z Paper of size other than A4, Letter, or Legal is loaded: load A4, Letter, or  
Legal-sized paper.  
z OFF is selected for Auto print received: select ON, and print the faxes  
stored in memory from the Memory reference screen. Refer to “Auto print  
received” in “Device Settings” of the User’s Guide on-screen manual.  
z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX  
button.  
Note  
When you did not print the fax stored in memory (e.g., when you did not resolve  
the problem by pressing the Stop/Reset button), you can delete or print the fax  
stored in memory later. See “Document Stored in Memory” on page 99.  
“Busy/no signal”  
z The telephone number you dialed is busy.  
Try dialing again after waiting for a moment. See “Resending Faxes  
(Redialing a Busy Number)” on page 87.  
z The fax number dialed was incorrect.  
Check the fax number and dial again.  
z The recipient’s fax machine did not respond (after all automatic redialing  
attempts).  
Contact the recipient and have him/her check the fax machine. For an  
overseas call, add pauses to the registered number.  
z The recipient is not using a G3 machine.  
The machine cannot send or receive documents to/from the fax machine  
incompatible with G3 standard. Contact the recipient and ask him/her to  
check that the fax machine is G3 compatible.  
z The touch tone/rotary pulse setting on your machine is incorrect.  
Set your machine to the setting that matches your telephone line. See  
“Setting the Telephone Line Type” on page 60.  
“Memory is full.”  
The machine’s memory is full because it has sent/received too many  
documents, or a detailed document.  
z When sending faxes, divide them to resend.  
z When receiving faxes, print or delete documents in the machine’s memory,  
then ask the sender to resend the fax.  
See “Document Stored in Memory” on page 99.  
“Check the page size and press OK.”  
Paper of size other than A4, Letter, or Legal is loaded.  
z When feeding from the Rear Tray, load A4, Letter, or Legal-sized paper.  
z When feeding from the Cassette, load A4 or Letter-sized paper.  
Troubleshooting  
137  
LCD Cannot Be Seen At All  
Cause  
Action  
The machine is not powered on or the  
LCD is in the screen-saver mode.  
z If all the lamps on the Operation Panel are off  
The machine is not powered on. Connect the power cord and press the ON/  
OFF button. The machine will power on and the LCD will display a message.  
z If one of the mode buttons (e.g., the COPY button) is lit  
The LCD may be in the screen-saver mode. On the Operation Panel, press a  
button other than the ON/OFF button.  
See “Screen-saver Mode” on page 15.  
An Unintended Language Is Displayed on the LCD  
Cause  
Action  
The language you want to be displayed Select the language you want to be displayed according to the following  
is not selected.  
procedure.  
(1)Press the COPY button, wait for about 5 seconds, then press the Menu  
button.  
(2)Press the ] button twice to select  
(3)Press the ] button once to select  
, then press the OK button.  
, then press the OK button.  
(4)Press the } button five times, then press the OK button.  
If the Bluetooth unit is connected to the machine, press the } button seven  
times, then press the OK button.  
(5)Use the { or } button to select the language you want to be displayed, then  
press the OK button.  
138  
Troubleshooting  
Cannot Install the MP Drivers  
Cause  
Action  
If you were unable to proceed beyond the Printer Connection screen, make  
sure that the USB cable is securely plugged into the USB port of the machine  
and is connected to the computer, and then follow the procedure below to  
reinstall the MP Drivers.  
Unable to proceed beyond the Printer  
Connection screen.  
In Windows Vista, “The printer is not detected. Check the connection.” may  
be displayed depending on the computer you use. In this case, wait for a while.  
If you still cannot proceed to the next step, follow the procedure below to  
reinstall the MP Drivers.  
(1)Click Cancel on the Printer Connection screen.  
(2)Click Start Over on the Installation Failure screen.  
(3)Click Back on the screen that appears next.  
(4)Click Exit, then remove the CD-ROM.  
(5)Turn the machine off.  
(6)Restart the computer.  
(7)Make sure you have no application software running.  
(8)Follow the procedure described in your setup sheet or the Network Setup  
Guide to reinstall the MP Drivers.  
Installation does not start automatically  
when the Setup CD-ROM is inserted  
into your computer’s disc drive.  
(1)Click Start then Computer.  
In Windows XP, click Start then My Computer.  
In Windows 2000, double-click the My Computer icon on the desktop.  
(2)Double-click the CD-ROM icon  
on the displayed window.  
If the contents of the CD-ROM are displayed, double-click MSETUP4.EXE.  
(1)Double-click the CD-ROM icon  
installation.  
displayed on your desktop to start  
Note  
If the CD-ROM icon is not displayed, perform the following.  
– Remove the CD-ROM from your computer, then insert it again.  
– Restart your computer.  
If the icon is still not displayed, try different discs and see if they are displayed. If  
other discs are displayed, there is a problem with the Setup CD-ROM. Contact  
your Canon service representative.  
Troubleshooting  
139  
Cause  
Action  
Installation procedure not followed  
correctly.  
Follow the procedure described in your setup sheet or the Network Setup Guide  
for proper installation.  
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart  
your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide  
on-screen manual.  
Note  
If the installer was forced to be terminated due to a Windows error, the system  
may be in an unstable condition and you may not be able to install the MP  
Drivers. Restart your computer before reinstalling.  
Cannot Connect to Computer Properly  
Printing or Scanning Speed Is Slow/USB 2.0 Hi-Speed Connection Does  
Not Work  
Cause  
Action  
Your system environment is not fully  
compatible with USB 2.0 Hi-Speed.  
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the  
machine will operate at a lower speed provided under USB 1.1. In this case, the  
machine operates properly but printing speed may slow down due to  
communication speed.  
Check the following to ensure that your system environment supports USB 2.0  
Hi-Speed connection.  
z The USB port on your computer supports USB 2.0 Hi-Speed connection.  
z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-  
Speed connection.  
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable  
to be no longer than around 10 feet / 3 meters.  
z The operating system of your computer supports USB 2.0 Hi-Speed  
connection.  
Obtain and install the latest update for your computer.  
z The USB 2.0 Hi-Speed driver operates properly.  
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your  
hardware and install it on your computer.  
Important  
For details on USB 2.0 Hi-Speed of your system environment, contact the  
manufacturer of your computer, USB cable, or USB hub.  
“This device can perform faster” Message Is Displayed  
Cause  
Action  
Your system environment is not fully  
compatible with USB 2.0 Hi-Speed.  
Your system environment is not compatible with USB 2.0.  
See “Printing or Scanning Speed Is Slow/USB 2.0 Hi-Speed Connection Does  
Not Work” on page 140.  
140  
Troubleshooting  
Print Results Not Satisfactory  
If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors,  
confirm the paper and print quality settings first.  
z Check 1: Do the page size and media type settings match the size and  
type of the loaded paper?  
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a  
photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.  
Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In  
borderless printing, uneven coloring may occur depending on the combination of the paper type  
setting and the loaded paper.  
z Check 2: Did you set the print quality setting appropriately?  
Select a print quality option suitable to the paper and image for printing. If you notice blurs or  
uneven colors, increase the print quality setting and try printing again.  
* When printing from a PictBridge compliant device, set the print quality setting by using the  
Operation Panel on the machine. You cannot make this setting from a PictBridge compliant  
device.  
* You cannot change the print quality setting when printing from a wireless communication  
device.  
The method to confirm the paper and print quality settings differs depending on what you do with  
your machine.  
To copy or to print from your Confirm by using the Operation Panel on the machine.  
memory card by operating  
the machine  
Refer to the User’s Guide on-screen manual.  
To print from a PictBridge  
compliant device  
Confirm by using your PictBridge compliant device or the Operation  
Panel on the machine.  
See “Printing Photographs Directly from a PictBridge Compliant  
Device” on page 51.  
To print from a wireless  
communication device  
Confirm by using the Operation Panel on the machine.  
Refer to “Printing Photographs from a Wireless Communication  
Device” in the User's Guide on-screen manual.  
To print from a computer  
Confirm by using the printer driver.  
Refer to the PC Printing Guide on-screen manual.  
z Check 3: If the problem is not resolved, there may be other causes.  
See also the sections below.  
z “Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned”  
on page 142  
z “White Streaks” on page 142  
z “Printed Paper Curls or Has Ink Blots” on page 142  
z “Printed Surface Is Scratched/Paper Is Smudged” on page 143  
z “Colors Are Uneven or Streaked” on page 144  
Troubleshooting  
141  
Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight  
Lines Are Misaligned  
Cause  
Action  
The media is loaded with the wrong  
side facing upwards.  
When using paper with one printable surface, make sure that the paper is  
loaded in the Rear Tray with the printable side facing up or in the Cassette with  
the printable side facing down.  
Printing on the wrong side may cause unclear prints or prints with reduced  
quality.  
Refer to the instruction manual supplied with the paper for detailed information  
on the printable side.  
Ink tank is empty.  
See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink  
error, and then take the appropriate action depending on the error condition.  
The protective film is remaining.  
Make sure all of the protective film is peeled off and the air hole is exposed, as  
illustrated in (A). If the orange tape is left as in (B), pull the orange tape and  
remove it.  
(A)  
(B)  
(A) Correct  
L-shaped air hole is exposed.  
(B) Incorrect  
The tape is not peeled off.  
Print Head nozzles are clogged.  
Print Head is misaligned.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and  
perform any necessary maintenance operation.  
If you did not align the Print Head after installation, straight lines may be printed  
misaligned. Make sure to align the Print Head after you install it.  
See “Automatic Print Head Alignment” on page 119 and perform Automatic Print  
Head Alignment. If this does not solve the problem, see “Manual Print Head  
Alignment” on page 120 and perform Manual Print Head Alignment.  
White Streaks  
Cause  
Action  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and  
perform any necessary maintenance operation.  
Printed Paper Curls or Has Ink Blots  
Cause  
Action  
Paper is too thin.  
When printing data with high color saturation such as photographs or images in  
deep color, we recommend using Photo Paper Pro or other Canon specialty  
paper. See “Paper Handling” on page 21.  
Printing graphics with the Intensity  
setting set too high.  
Especially if you are using plain paper to print images with high intensity, the  
paper may absorb too much ink and become wavy, causing paper abrasion.  
When copying, see “Making Copies” on page 35 and reduce the intensity  
setting. Then try printing again.  
When printing from your computer, refer to “Print Results Not Satisfactory” in the  
User’s Guide on-screen manual.  
142  
Troubleshooting  
Printed Surface Is Scratched/Paper Is Smudged  
Cause  
Action  
Printing on inappropriate type of paper.  
z Check to see if the paper you are printing on is not too thick or curled.  
See “Paper Handling” on page 21 to make sure that the paper you are using  
is suitable.  
If the paper is curled, see “Paper is curled.” on page 143 to correct paper  
curl.  
z When performing Borderless Printing, print quality may be reduced at the top  
and bottom edges of the paper. Make sure that the paper you are using is  
suitable for Borderless Printing.  
For details, refer to “Printing Area” in the User’s Guide on-screen manual.  
Paper is curled.  
If you are using paper with either any of the corners or the whole printing  
surface curled, the paper may become dirty, not feed properly, or both. Use such  
paper after correcting paper curl as follows.  
(1)With the printing side (A) facing up, cover the paper with a fresh sheet of  
plain paper to avoid staining or scratching the surface.  
(2)Roll up the paper in a direction opposite to paper curl as seen below.  
(1)  
(2)  
(A)  
(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2  
to 5 mm (B) in height.  
(A)  
(B)  
We recommend printing curl-corrected paper one sheet at a time.  
Note  
Depending on the media type, the paper may be smudged or may not be fed  
properly even if it is not curled.  
In such case, follow the procedure described above to curl the paper before  
printing. This may improve the print result.  
Printing on thick paper.  
Selecting the Prevent paper abrasion setting will widen the clearance between  
the Print Head and the loaded paper. If you notice abrasion even with the media  
type set correctly to match the loaded paper, set the machine to prevent paper  
abrasion by using the Operation Panel on the machine or the printer driver.*  
* Deactivate the Prevent paper abrasion setting once printing is complete. If  
not, this setting remains enabled for all subsequent print jobs.  
z Setting with the Operation Panel on the machine  
Press the Menu button, select Maintenance/settings, Device settings, and  
Print settings in this order, and then set Prevent paper abrasion to ON. For  
details, refer to “Device Settings” in the User’s Guide on-screen manual.  
z Setting with the printer driver  
Refer to “Print Results Not Satisfactory” in the User’s Guide on-screen  
manual.  
Printing beyond the recommended  
printing area.  
If you are printing beyond the recommended printing area of your printing paper,  
the lower edge of the paper may become stained with ink.  
Resize your original document in your application software.  
For details on recommended printing area, refer to “Printing Area” in the User’s  
Guide on-screen manual.  
Troubleshooting  
143  
Cause  
Action  
Paper Feed Roller is dirty.  
Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the  
roller, so perform this procedure only when necessary.  
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”  
on page 127.  
Inside of the machine is dirty.  
Performing duplex printing may leave some ink inside the machine, causing  
printouts to be smudged. In this case, perform Bottom Plate Cleaning to clean  
the inside of the machine.  
For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate  
Cleaning)” on page 128.  
Note  
To prevent the inside of the machine from getting stained, set the page size  
correctly.  
Printing graphics with the Intensity  
setting set too high.  
Especially if you are using plain paper to print images with high intensity, the  
paper may absorb too much ink and become wavy, causing paper abrasion.  
When copying, see “Making Copies” on page 35 and reduce the intensity  
setting. Then try printing again.  
When printing from your computer, refer to “Print Results Not Satisfactory” in the  
User’s Guide on-screen manual.  
Colors Are Uneven or Streaked  
Cause  
Action  
Print Head is misaligned.  
See “Automatic Print Head Alignment” on page 119 and perform Automatic Print  
Head Alignment. If this does not solve the problem, see “Manual Print Head  
Alignment” on page 120 and perform Manual Print Head Alignment.  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and  
perform any necessary maintenance operation.  
The Print Result Not Satisfactory When Copying  
Cause  
Action  
The original document is not loaded  
correctly.  
Check that the original is loaded correctly on the Platen Glass or in the ADF.  
See “Handling the Original Document” on page 16.  
The original document is loaded with  
the wrong side facing up.  
When loading the original on the Platen Glass, the side to be copied should be  
face down.  
When loading the original in the ADF, the side to be copied should be face up.  
Print quality may be reduced if you copy a printout.  
The original document is a printout  
from this machine.  
Instead of copying a printout, print the original directly either from the digital  
camera, memory card, or your computer.  
The Platen Glass, the inner side of the Clean the Platen Glass, the inner side of the Document Cover, or the ADF.  
Document Cover, or the ADF is dirty.  
See “Cleaning Your Machine” on page 125.  
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 141.  
144  
Troubleshooting  
Printing Does Not Start  
Cause  
Action  
Ink tank is empty.  
See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink  
error, and then take the appropriate action depending on the error condition.  
Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps.  
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be  
installed in a wrong position.  
Confirm that the ink tanks are installed in the appropriate positions. See  
“Replacing an Ink Tank” on page 107.  
Ink tank is not installed securely.  
Open the Scanning Unit (Printer Cover) and check the ink lamps.  
If the ink lamp is not lit, press the  
mark on the ink tank until it clicks into  
place. The ink lamp lights up red when the ink tank is fully inserted.  
Unnecessary print jobs are left in  
queue. / Computer problems.  
Restarting your computer may solve the problem.  
If there are any unnecessary print jobs, follow the procedure below to delete  
them.  
(1)Open the printer properties dialog box.  
Refer to “Opening the Printer Properties Dialog Box Directly from the Control  
Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the  
User’s Guide on-screen manual.  
(2)Click the Maintenance tab and then View Printer Status.  
The printer status monitor is displayed.  
(3)Click Display Print Queue.  
(4)Select Cancel All Documents on the Printer menu.  
You may not be able to select this depending on the privileges of the  
account.  
(5)When the confirmation message is displayed, click Yes.  
The print jobs are deleted.  
(1)Click the printer icon in the Dock to display the list of print jobs in progress.  
(2)Select the print job to delete and click  
.
The print jobs are deleted.  
The machine is not ready.  
Check if any lamp on the Operation Panel is lit.  
If all the lamps on the Operation Panel are off, press the ON/OFF button to turn  
on the machine. While the COPY button is flashing, the machine is initializing.  
Wait until the COPY button stops flashing and remains lit.  
Note  
When printing large data such as a photo or graphics, it may take longer to start  
printing.  
Troubleshooting  
145  
Machine Moves But Ink Is Not Ejected  
Cause  
Action  
The protective film is remaining.  
Make sure all of the protective film is peeled off and the air hole is exposed, as  
illustrated in (A). If the orange tape is left as in (B), pull the orange tape and  
remove it.  
(A)  
(B)  
(A) Correct  
L-shaped air hole is exposed.  
(B) Incorrect  
The tape is not peeled off.  
Print Head nozzles are clogged.  
Ink tank is empty.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and  
perform any necessary maintenance operation.  
See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink  
error, and then take the appropriate action depending on the error condition.  
Paper Does Not Feed Properly  
Cause  
Action  
Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled.  
See “Paper Handling” on page 21 to make sure that the paper you are using is  
suitable.  
If the paper is curled, see “Paper is curled.” on page 143 to correct paper curl.  
Paper Feed Roller is dirty.  
Paper not loaded properly.  
Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the  
roller, so perform this procedure only when necessary.  
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”  
on page 127.  
Make sure of the following when you load paper in the machine.  
z When loading two or more sheets of paper, align the edges of the sheets  
before loading.  
z Always load the paper in portrait orientation, either in the Rear Tray or  
Cassette, regardless of the printing orientation.  
z When loading paper in the Rear Tray, load the paper with the print side facing  
UP. Align the right edge of the paper stack against the Cover Guide and slide  
the Paper Guide so that it just touches the left edge of the stack.  
z When loading paper in the Cassette, load the paper with the print side facing  
DOWN. Align the right edge of the paper stack against the right edge of the  
Cassette and slide the Paper Guides against the left and bottom edges of the  
stack.  
z When loading paper, make sure that the paper is not set over the Load Limit  
Mark.  
For details on loading paper, see “Loading Paper” on page 26.  
146  
Troubleshooting  
Cause  
Action  
Too much paper loaded.  
Make sure that the paper stack does not exceed the paper load limit. However,  
proper feeding of paper may not be possible at this maximum capacity  
depending on the type of paper or environmental conditions (either very high or  
low temperature and humidity).  
In such cases, reduce the sheets of paper you load at a time to around half of  
the paper load limit.  
For details on loading paper, see “Loading Paper” on page 26.  
Foreign object in the Rear Tray or  
Cassette.  
Make sure that there are no foreign objects in the Rear Tray or Cassette.  
Envelopes not prepared or loaded  
properly.  
When printing on envelopes, load them in the machine in portrait orientation. If  
the envelopes are placed in landscape orientation, they will not feed properly.  
For details on loading envelopes, see “Loading Envelopes” on page 30.  
Inner Cover is not completely closed.  
Close the Inner Cover completely. Paper does not feed properly if the Inner  
Cover is even slightly open.  
Paper Does Not Feed from the Paper Source  
Specified in the Printer Driver  
Cause  
Action  
When the paper source setting is inconsistent between an application program  
and the printer driver, the application software setting takes precedence.  
Change the application software setting corresponding to the printer driver  
setting, or click Print Options on the Page Setup sheet in the printer driver and  
select Disable the paper source setting of the application software on the  
Print Options screen.  
The paper source is specified in the  
data created by an application  
software.  
For the print option setting, refer to the PC Printing Guide on-screen manual.  
Troubleshooting  
147  
Paper Jams  
Important  
When you turn off the machine to remove the jammed paper, make sure of the following.  
z When you are printing from the computer, cancel the print job before turning off the machine. Refer to  
“Printing from Your Computer” in the User’s Guide on-screen manual.  
z While the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off after  
receiving the fax. Do not disconnect the power cord while the machine is receiving a fax. If you  
disconnect the power cord, all the documents stored in memory are deleted.  
Cause  
Action  
Paper jammed in the Paper Output Slot Remove the paper following the procedure below.  
or the Rear Tray.  
(1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output  
Slot, whichever is easier.  
z If the paper tears and a piece remains inside the machine, turn the machine  
off, open the Scanning Unit (Printer Cover), and remove the paper.  
* Be careful not to touch the components inside the machine.  
After removing all paper, close the Scanning Unit (Printer Cover), and turn  
the machine on.  
z If you cannot pull the paper out, turn the machine off and turn it back on. The  
paper may be ejected automatically.  
(2)Reload the paper in the machine, and press the OK button on the machine.  
If you turned off the machine in step (1), all print jobs in queue are canceled.  
Reprint if necessary.  
Note  
z For details on how to load paper, see “Loading Printing Paper” on page 20.  
z When reloading the paper in the machine, see “Paper Does Not Feed  
Properly” on page 146 to confirm that you are using the correct paper and  
are loading it into the machine correctly.  
z A5-sized paper are suited to print documents consisting mainly of text. We do  
not recommend using such paper to print documents with photos or graphics,  
since the printout may curl and cause paper exit jams.  
If you cannot remove the paper or the paper tears inside the machine, or if the  
paper jam error continues after removing the paper, contact your Canon service  
representative.  
148  
Troubleshooting  
Cause  
Action  
Landscape credit card-sized paper  
jammed inside the machine.  
Do not load credit card-sized paper in the landscape orientation.  
Remove the paper following the procedure below.  
(1)Load a single sheet of the same paper in the Rear Tray in portrait orientation.  
Do not load it in the landscape orientation.  
(2)Turn off the machine.  
(3)Turn on the machine.  
The paper is fed and then pushes out the jammed paper as it ejects.  
All print jobs in queue are canceled. Reprint if necessary.  
If you cannot remove the jammed paper or the paper jam error continues after  
removing the paper, contact your Canon service representative.  
Landscape 4" x 6" / 101.6 x 152.4 mm Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless  
paper loaded in the Cassette jammed  
inside the machine.  
of the printing orientation.  
Remove the paper following the procedure below.  
(1)Turn off the machine, then open the Rear Cover.  
(2)Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the  
jammed paper, then pull out the paper folded in four.  
(3)Close the Rear Cover, then turn on the machine.  
Wait until the jammed paper is automatically ejected.  
All print jobs in queue are canceled. Reprint if necessary.  
If you cannot remove the jammed paper or the paper jam error continues after  
removing the paper, contact your Canon service representative.  
Troubleshooting  
149  
Cause  
Action  
Paper jammed inside the machine at  
the transport unit.  
Remove the paper following the procedure below.  
(1)Open the Rear Cover.  
(2)If you can see the jammed paper, slowly pull the paper out.  
z Be careful not to touch the components inside the machine.  
z If you cannot pull the paper out, close the Rear Cover, turn the machine off,  
and turn it back on. The paper may be ejected automatically.  
(3)Close the Rear Cover.  
(4)If you were not able to remove the paper out in step (2), remove the  
Cassette.  
(5)Slowly pull the jammed paper out.  
(6)If any paper is sticking out of the Cassette, align the edges of the paper to  
reload it in the Cassette.  
(7)Insert the Cassette into the machine, and press the OK button on the  
machine.  
If you turned off the machine in step (2), all print jobs in queue are canceled.  
Reprint if necessary.  
Note  
When reloading the paper in the machine, see “Paper Does Not Feed Properly”  
on page 146 to confirm that you are using the correct paper and are loading it  
into the machine correctly.  
If you cannot remove the paper or the paper tears inside the machine, or if the  
paper jam error continues after removing the paper, contact your Canon service  
representative.  
150  
Troubleshooting  
Cause  
Action  
Paper jammed inside the machine at  
the Duplexing Transport Unit.  
Remove the paper following the procedure below.  
(1)Remove the Cassette.  
If the paper is loaded in the Rear Tray, remove the paper from the Rear Tray  
and close the Rear Tray Cover.  
(2)Turn off the machine.  
(3)Stand the machine with the left side down.  
Caution  
When standing the machine, make sure that the Scanning Unit (Printer Cover)  
is closed securely and the machine does not fall over.  
(4)Slowly pull the jammed paper out while pulling the green cover toward you.  
Caution  
Set the machine back to its original position immediately after removing the  
jammed paper.  
(5)Insert the Cassette into the machine, and turn on the machine.  
Reload paper in the Rear Tray, if necessary.  
All print jobs in queue are canceled. Reprint if necessary.  
Note  
When reloading the paper into the machine, see “Paper Does Not Feed  
Properly” on page 146 to confirm that you are using the correct paper and are  
loading it into the machine correctly.  
If you cannot remove a sheet of paper or a teared piece of paper inside the  
machine, or if the paper jam error continues after removing the paper, contact  
your Canon service representative.  
Troubleshooting  
151  
Document Jams in the ADF  
Important  
When you turn off the machine to remove the jammed document, make sure of the following.  
z While the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off after  
receiving the fax. Do not disconnect the power cord while the machine is receiving a fax. If you  
disconnect the power cord, all the documents stored in memory are deleted.  
Cause  
Action  
The document remains in the ADF  
because the Stop/Reset button is  
If you press the Stop/Reset button during scanning, “Document in ADF. Press  
OK to discharge document.” appears on the LCD. Press the OK button so that  
pressed when the machine is scanning the remaining document is automatically fed out.  
the document.  
152  
Troubleshooting  
Cause  
Action  
Document jams in the ADF (Document Remove the document following the procedure below.  
Tray).  
(1)If printing is in progress, press the Stop/Reset button.  
(2)Turn off the machine.  
(3)If a multi-page document is loaded, remove any pages other than the  
jammed page from the ADF, then open the Document Feeder Cover.  
(4)Raise the Paper Release Lever (A), then remove the jammed page from  
under the roller to the Document Feeder Cover side.  
(A)  
(5)Pull out the jammed document from the ADF.  
If the document cannot be pulled out with ease, follow the procedure in  
“Document jams in the ADF (inner side).” on page 154.  
(6)Press down the Paper Release Lever (A), close the Document Feeder  
Cover, then turn on the machine.  
z When rescanning the document after clearing the error, rescan it from the  
first page.  
If you cannot remove the document or the document tears inside the machine,  
or if the document jam error continues after removing the document, contact  
your Canon service representative.  
Note  
The document may not feed properly depending on the media type, or your  
environment, such as when the temperature and humidity are either too high or  
too low.  
In this case, reduce the number of document pages to approximately half of the  
loading capacity. See “Original Document Requirements” on page 16.  
If the document still jams, use the Platen Glass instead.  
Troubleshooting  
153  
Cause  
Action  
Document jams in the ADF (inner side). Remove the document following the procedure below.  
(1)If printing is in progress, press the Stop/Reset button.  
(2)Turn off the machine.  
(3)If a multi-page document is loaded, remove any pages other than the  
jammed page from the ADF.  
(4)Open the Document Output Slot.  
(5)Open the Document Cover.  
(6)Insert your hand into the Document Output Slot, then while pushing up the  
part above the paper feed rollers with your fingers, pull out the document  
from the inner side of the Document Cover.  
(7)Close the Document Cover.  
(8)Close the Document Output Slot, then turn on the machine.  
z When rescanning the document after clearing the error, rescan it from the  
first page.  
If you cannot remove the document or the document tears inside the machine,  
or if the document jam error continues after removing the document, contact  
your Canon service representative.  
154  
Troubleshooting  
Cause  
Action  
Document Jams in the ADF (Document If the document is jammed in the Document Output Slot, open the Document  
Output Slot).  
Output Slot as shown in the figure below and pull out the document.  
z When rescanning the document after clearing the error, rescan it from the  
first page.  
If you cannot remove the document or the document tears inside the machine,  
or if the document jam error continues after removing the document, contact  
your Canon service representative.  
Troubleshooting  
155  
Message Appears on the Computer Screen  
Writing Error/Output Error/Communication Error  
Cause  
Action  
The machine is not ready.  
Check if any lamp on the Operation Panel is lit.  
If all the lamps on the Operation Panel are off, press the ON/OFF button to turn  
on the machine. While the COPY button is flashing, the machine is initializing.  
Wait until the COPY button stops flashing and remains lit.  
If the Alarm lamp is lit orange, an error may have occurred in the machine. For  
details on how to resolve the error, see “An Error Message Is Displayed on the  
LCD” on page 133.  
The machine is not connected properly. Make sure that the USB cable is securely plugged into the USB port of the  
machine and is connected to the computer.  
z If you are using a relay device such as a USB hub, disconnect it, connect the  
machine directly to the computer, and try printing again. If printing starts  
normally, there is a problem with the relay device.  
Consult the reseller of the relay device for details.  
z There could also be a problem with the USB cable. Replace the USB cable  
and try printing again.  
When you use the machine over wired LAN, make sure that the machine is  
connected to the network with a LAN cable and is set up correctly. Refer to  
“Checking Information about the Network” in “Troubles When Using the  
Machine over Network” of the User’s Guide on-screen manual.  
Printer port setting does not match the Check the printer port settings.  
computer’s interface connecting the  
machine.  
* In the following instruction, “XXX” signifies your machine’s name.  
(1)Log into a user account with the administrator privilege.  
(2)Click Control Panel, then Printer under Hardware and Sound.  
In Windows XP, click Control Panel, Printers and Other Hardware, then  
Printers and Faxes.  
In Windows 2000, click Control Panel then Printers.  
(3)Right-click the Canon XXX Printer icon, then select Properties.  
(4)Click the Ports tab to confirm the port settings.  
Make sure that a port named USBnnn (where “n” is a number) with Canon  
XXX Printer appearing in the Printer column is selected for Print to the  
following port(s).  
If the port setting is not correct, change the port setting according to the  
interface you are using, or reinstall the MP Drivers.  
Note  
When the machine is used over wired LAN, the port name of the machine is  
displayed as “CNBJNP_xxxxxxxxxxxx”.  
* “xxxxxxxxxxxx” is the character string generated from the MAC address or a  
character string specified by the user when setting up the machine.  
MP Drivers are not installed properly.  
The MP Drivers may not be installed properly. Uninstall them following the  
procedure described in the PC Printing Guide on-screen manual and reinstall  
them following the procedure described in your setup sheet or the Network  
Setup Guide.  
156  
Troubleshooting  
Error Regarding Automatic Duplex Printing Is Displayed  
Cause  
Action  
The correct media size is not selected  
in the MP Drivers.  
Make sure that the Page Size or Paper size setting matches the actual size of  
the paper. First, check the Page Size or Paper size setting in the application  
software you are printing from. Then, check the Page Size setting on the Page  
Setup sheet in the printer properties dialog box (Windows) or the Paper size  
setting on the Page Setup dialog box (Macintosh).  
Make sure that the actual size of the paper is suitable for automatic duplex  
printing. The sizes of media suitable for automatic duplex printing are A4, Letter,  
A5, B5, and 5" x 7".  
Note  
To switch to manual duplex printing, follow the procedure below.  
Open the printer properties dialog box, clear the Automatic check box on the  
Page Setup sheet, and reprint.  
Manual duplex printing is not available.  
Error Regarding Automatic Print Head Alignment Is Displayed  
Cause  
Action  
Automatic Print Head Alignment has  
failed.  
See ““Auto head align has failed. Press OK and repeat operation. <See  
manual>”” on page 135.  
Error Number: 300 Is Displayed  
Cause  
Action  
The machine is not ready.  
Check if any lamp on the Operation Panel is lit.  
If all the lamps on the Operation Panel are off, press the ON/OFF button to turn  
on the machine. While the COPY button is flashing, the machine is initializing.  
Wait until the COPY button stops flashing and remains lit.  
If the Alarm lamp is lit orange, an error may have occurred in the machine. For  
details on how to resolve the error, see “An Error Message Is Displayed on the  
LCD” on page 133.  
The machine is not connected properly. Make sure that the USB cable is securely plugged into the USB port of the  
machine and is connected to the computer.  
z If you are using a relay device such as a USB hub, disconnect it, connect the  
machine directly to the computer, and try printing again. If printing starts  
normally, there is a problem with the relay device.  
Consult the reseller of the relay device for details.  
z There could also be a problem with the USB cable. Replace the USB cable  
and try printing again.  
When you use the machine over wired LAN, make sure that the machine is  
connected to the network with a LAN cable and is set up correctly. Refer to  
“Checking Information about the Network” in “Troubles When Using the  
Machine over Network” of the User’s Guide on-screen manual.  
Troubleshooting  
157  
Cause  
Action  
Your machine is not selected in Printer Select your machine’s name in Printer on the Print dialog box.  
on the Print dialog box.  
If your machine’s name does not appear in Printer, follow the procedure below  
to check that the driver for your machine is installed to your computer.  
(1)Select Print & Fax Preferences from Printer.  
In Mac OS X v.10.3.9, select Edit Printer List from Printer.  
(2)Check that your machine’s name is displayed in the list of printers and that  
the check box is selected.  
(3)If your machine’s name is not displayed, click Add(+) to add the machine.  
If you cannot add the machine, follow the procedure described in your setup  
sheet or the Network Setup Guide to reinstall the MP Drivers.  
Error Number: 1700 Is Displayed  
Cause  
Action  
The ink absorber is almost full.  
See ““The ink absorber is almost full. Press OK to continue printing. Contact the  
service center.”” on page 134.  
Error Number: 1851 Is Displayed  
Cause  
Action  
Inner Cover was open when you  
started printing.  
Close the Inner Cover, then press the OK button on the machine. Printing will  
start again.  
Error Number: 1856 Is Displayed  
Cause  
Action  
Inner Cover was opened while printing Close the Inner Cover, then press the OK button on the machine.  
was in progress.  
The print data being sent at the time of the error will be erased, so print it again.  
Error Number: 2001 Is Displayed  
Cause  
Action  
No response from connected digital  
camera or video camcorder. /  
Connected digital camera or video  
camcorder is not compatible with this  
machine.  
See ““Incompatible device detected. Remove the device.”” on page 135.  
Error Number: 2002 Is Displayed  
Cause  
Action  
A USB hub is connected.  
See ““An unsupported USB hub is connected. Remove the hub.”” on page 135.  
158  
Troubleshooting  
Error Number: 2500 Is Displayed  
Cause  
Action  
Automatic Print Head Alignment has  
failed.  
See ““Auto head align has failed. Press OK and repeat operation. <See  
manual>”” on page 135.  
Ink Info Number: 1600 Is Displayed  
Cause  
Action  
Ink may have run out.  
See ““The ink may have run out. Replacing the ink tank is recommended.”” on  
page 133.  
Ink Info Number: 1683 Is Displayed  
Cause  
Action  
The remaining ink level cannot be  
detected.  
See ““The remaining level of the ink cannot be correctly detected.”” on  
page 133.  
Ink Info Number: 1688 Is Displayed  
Cause  
Action  
Ink has run out.  
See ““The ink has run out. Replace the ink tank.”” on page 134.  
Error Message Appears on a PictBridge Compliant  
Device  
The following are the possible errors that may occur when printing directly from a PictBridge  
compliant device, and the actions to resolve them.  
Note  
z This section describes errors that are indicated on Canon-brand PictBridge compliant devices.  
The error messages and operations may vary depending on the device you are using.  
For errors on non-Canon PictBridge compliant devices, check the error message displayed on the LCD  
and take the appropriate action to clear the error. For details, see “An Error Message Is Displayed on  
the LCD” on page 133.  
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the  
instruction manual of the device. For other troubles on the device, contact the manufacturer.  
Troubleshooting  
159  
Error Message On  
PictBridge Compliant  
Device  
Action  
“Printer in use”  
If the machine is printing from the computer or warming up, wait until the job  
ends. When it is ready, the machine starts printing automatically.  
“No paper”  
Load paper in the paper source, or press the Feed Switch to select the paper  
source where you have loaded paper (the Rear Tray or Cassette), and select  
Continue* in the display on your PictBridge compliant device.  
* To resume printing, you can also press the OK button on the machine instead  
of selecting Continue.  
“Paper Error” / “Media type error”  
z The page size that cannot be fed from the Cassette is selected. Load paper  
in the Rear Tray, press the Feed Switch to select the Rear Tray as the paper  
source, and try printing again.  
For details, see “Changing the Paper Source” on page 25.  
z If the Paper Output Tray is closed, open it. The machine resumes printing. If  
the Inner Cover is open, close it and select Stop in the display on your  
PictBridge compliant device to stop printing.  
“Paper jam”  
Select Stop in the display on your PictBridge compliant device to stop printing.  
Remove the jammed paper, load new paper, press the OK button on the  
machine and try printing again.  
“Printer cover open”  
“No Print Head”  
Close the Scanning Unit (Printer Cover) on the machine.  
The Print Head is not installed or is defective.  
For details on how to resolve the error, see ““Print head is not installed. Install  
the print head.”” on page 133.  
“Waste tank full” / “Ink absorber full”  
“No ink” / “Ink cassette error”  
The ink absorber is nearly full.  
For details on how to resolve the error, see ““The ink absorber is almost full.  
Press OK to continue printing. Contact the service center.”” on page 134.  
The ink tank is not installed properly or empty.  
Check the error message displayed on the LCD and take the appropriate action  
to resolve the error. See “An Error Message Is Displayed on the LCD” on  
page 133.  
“Ink Error”  
An ink tank that was once empty is installed.  
For details on how to resolve the error, see ““The remaining level of the ink  
cannot be correctly detected.”” on page 133.  
“Hardware Error”  
“Printer error”  
An ink tank error has occurred. Replace the ink tank. See “Replacing an Ink  
Tank” on page 107.  
An error requiring servicing may have occurred.  
Disconnect the USB cable between the machine and the PictBridge compliant  
device, turn off the machine, and unplug the power cord of the machine from the  
power supply. After five minutes or more, plug the power cord of the machine  
back in, turn on the machine, and then reconnect the PictBridge compliant  
device to the machine.  
If the same error occurs, contact your Canon service representative.  
Cannot Print Properly through Bluetooth  
Communication  
To troubleshoot printing through Bluetooth communication, refer to the Bluetooth Guide on-screen  
manual.  
160  
Troubleshooting  
Cannot Print Properly from a Photo Index Sheet  
Cause  
Action  
Failed to scan Photo Index Sheet.”  
is displayed.  
z Make sure the Photo Index Sheet is set in the correct position and orientation  
on the Platen Glass.  
z Make sure the Platen Glass and the Photo Index Sheet are not dirty.  
z Make sure all required circles on the Photo Index Sheet are filled in. If the  
filled circles on the sheet are not marked dark enough, the machine may not  
scan the settings.  
See “Printing by Using the Photo Index Sheet” on page 46.  
Cannot Remove a Memory Card  
Cause  
Action  
miniSD Card, microSD Card, xD-  
Picture Card, Memory Stick Duo,  
Memory Stick PRO Duo, or RS-MMC is  
attempted to insert into the machine  
without attaching to the special adapter.  
Contact your Canon service representative.  
Important  
Never attempt to remove a memory card using a thin stick or tweezers. Doing  
so may damage the machine.  
Scanning Problems  
ScanGear Won’t Start  
Cause  
Action  
The scanner driver (ScanGear) is not  
installed.  
Follow the procedure described in your setup sheet or the Network Setup Guide  
to reinstall the MP Drivers.  
Other Scanning Troubles  
Refer to the Scanning Guide on-screen manual.  
Troubleshooting  
161  
Problems Receiving Faxes  
Cannot Receive a Fax, Cannot Print a Fax  
Cause  
Action  
The machine is not powered on.  
z You cannot receive faxes if the power is turned off. Press the ON/OFF button  
to turn the power on.  
z If you disconnected the power cord without turning off the power (a mode  
button is lit), reconnect it, then the power is turned on automatically.  
z If you disconnect the power cord after pressing the ON/OFF button to turn off  
the power (all mode buttons are not lit), reconnect it, then press the ON/OFF  
button to turn on the power.  
z If the power was turned off due to power failure, etc., the power is  
automatically turned on when the power failure is recovered.  
The machine’s memory is full.  
Either print or delete documents in memory (see “Document Stored in Memory”  
on page 99) to free up memory. Then ask the sender to resend the fax.  
There was an error during reception.  
z Check the LCD for an error message. See “An Error Message Is Displayed  
on the LCD” on page 133.  
z Print the Activity report and check for an error. See “Printing the Activity  
Report Manually” on page 103.  
The telephone line is not correctly  
connected.  
Check that the telephone line is connected correctly to the Telephone Line Jack  
and that the telephone (or another external device such as an answering  
machine or a computer modem) is connected correctly to the External Device  
Jack. Refer to your setup sheet or see “Preparing the Machine for Fax” on  
page 57.  
A paper size other than A4, Letter, or  
Legal* is loaded.  
If a paper size other than A4, Letter, or Legal* is loaded in the specified paper  
source, incoming faxes are not printed and are stored in memory. Change the  
paper in the specified paper source to A4, Letter, or Legal* size, then press the  
OK button on the machine. Load Legal-sized* paper in the Rear Tray.  
* Legal may not be available depending on the country or region of purchase.  
Paper is not loaded  
Ink has run out  
If paper is not loaded in the specified paper source, received faxes will be stored  
in memory without printing.  
Load paper in the specified paper source, then press the OK button.  
If an ink has run out, received faxes will be stored in memory without printing.  
Replace the ink tank, then print them in memory.  
See “Replacing an Ink Tank” on page 107 and see “Document Stored in  
Memory” on page 99.  
Note  
z If the machine was receiving the faxes in the fax mode, printing will start  
automatically after replacing the ink tank.  
z You can set to print received faxes forcibly even if an ink tank is run out.  
Refer to “Auto print received” in “Device Settings” of the User’s Guide on-  
screen manual.  
However, a part of contents or all contents of the fax may not be printed since  
the ink has run out.  
And also the contents of faxes will not be stored in memory.  
In addition, if ink has already run out, it is recommended that OFF be  
selected for Auto print received in RX settings to store the received fax in  
memory once and print the fax manually after replacing the ink tank.  
162  
Troubleshooting  
Cause  
Action  
The machine is not set to the  
appropriate receive mode.  
Check the receive mode setting (A), and change it to a mode suited to your  
connection if necessary.  
(A)  
FAX priority mode  
See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Want to Receive Faxes Automatically:” on page 91.  
FAX only mode  
See “If You Want to Receive Only Faxes Automatically with Your Machine, or  
Have a Dedicated Telephone Line for Fax Use Only:” on page 91.  
DRPD*1  
See “If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service  
with Your Telephone Company (US and Canada only):” on page 93.  
Network switch*2  
See “If You Want the Machine to Automatically Switch between Fax and Voice  
Calls by the Call Ring Patterns (Network Switch):” on page 93.  
TEL priority mode  
See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Use Voice Calls More Frequently:” on page 92.  
*1 This setting is only available in US and Canada.  
*2 This setting may not be available depending on the country or region of  
purchase.  
Machine Does Not Switch Automatically between Voice and Fax Calls  
Cause  
Action  
The receive mode, displayed in the  
FAX standby screen, is FAX only  
mode.  
If the receive mode is set to FAX only mode, there will be no automatic  
switching between voice and fax calls. Set the receive mode to FAX priority  
mode, DRPD*1, or Network switch*2  
.
If the receive mode is TEL priority mode, connect an answering machine to the  
machine and check that a message plays back when the answering machine  
answers.  
*1 This setting is only available in US and Canada.  
*2 This setting may not be available depending on the country or region of  
purchase.  
Quality of Received Fax is Poor  
Cause  
Action  
ECM RX is set to OFF.  
Set ECM RX to ON. Refer to “ECM RX” in “Device Settings” of the User’s Guide  
on-screen manual.  
If ECM RX is enabled, the sender’s fax machine resends the fax after correcting  
errors automatically.  
The sender’s original document or fax  
machine is dirty.  
The image quality of the fax is mainly determined by the sender’s fax machine.  
Contact the sender and check whether the scanning area of his/her fax machine  
is not dirty.  
Troubleshooting  
163  
Cause  
Action  
ECM sending/receiving is not enabled  
although the line/connection is poor, or  
the sender’s fax machine is not  
compatible with ECM.  
z On your machine, set ECM RX to ON. Refer to “ECM RX” in “Device  
Settings” of the User’s Guide on-screen manual.  
z Contact the sender and check that his/her machine is set to enable ECM  
sending.  
z If the sender’s or recipient’s fax machine is not compatible with ECM, the fax  
will be sent/received in the standard mode.  
z Reduce the reception start speed. Refer to “RX start speed” in “Device  
Settings” of the User’s Guide on-screen manual.  
Errors Often Occur When You Receive a Fax  
Cause  
Action  
The telephone line condition or the  
connection is poor.  
If there is a poor line or connection, reducing the reception start speed may  
correct the error.  
Reduce the reception start speed. Refer to “RX start speed” in “Device Settings”  
of the User’s Guide on-screen manual.  
The sender’s fax machine is not  
operating normally.  
Contact the sender and check whether his/her fax machine is operating  
normally.  
164  
Troubleshooting  
Problems Sending Faxes  
Cannot Send a Fax  
Cause  
Action  
The machine is not powered on.  
z You cannot send faxes if the power is turned off. Press the ON/OFF button to  
turn the power on.  
z If you disconnected the power cord without turning off the power (a mode  
button is lit), reconnect it, then the power is turned on automatically.  
z If you disconnect the power cord after pressing the ON/OFF button to turn off  
the power (all mode buttons are not lit), reconnect it, then press the ON/OFF  
button to turn on the power.  
z If the power was turned off due to power failure, etc., the power is  
automatically turned on when the power failure is recovered.  
The document is being sent from  
memory.  
When the In Use/Memory lamp is flashing, another document is being sent  
from memory. Wait until the machine finishes sending it.  
The telephone line is connected to the Reconnect to the Telephone Line Jack. Refer to your setup sheet or see  
External Device Jack.  
“Preparing the Machine for Fax” on page 57.  
If you still cannot send a fax, there is a problem with the telephone line. Contact  
your telephone company and the manufacturer of your terminal adapter or  
telephone adapter.  
The telephone line type is not set  
correctly.  
Check the telephone line type setting and change it as necessary. See “Setting  
the Telephone Line Type” on page 60.  
Dial tone detect is set to ON.  
Resend the fax after a while. If you still cannot send the fax, set Dial tone  
detect to OFF. Refer to “Dial tone detect” in “Device Settings” of the User’s  
Guide on-screen manual.  
The fax number is not correctly  
registered in a speed dial.  
Make sure that the fax number is correctly registered when speed dialing. See  
“Registering Recipients for the Speed Dial” on page 71.  
There was an error during  
transmission.  
z Check the LCD for an error message. See “An Error Message Is Displayed  
on the LCD” on page 133.  
z Print the Activity report and check for an error. See “Printing the Activity  
Report Manually” on page 103.  
The telephone line is not connected  
correctly.  
Check that the telephone line is connected correctly to the proper jack. If so,  
then there is a problem with your telephone line. Contact your telephone  
company.  
The document is not loaded properly.  
There was a printer error.  
Remove the document then reload it on the Platen Glass or in the ADF. See  
“Handling the Original Document” on page 16.  
Check an error message on the LCD, then resolve the problem. See “An Error  
Message Is Displayed on the LCD” on page 133.  
If you are in a hurry, press the Stop/Reset button or the OK button to close the  
message, then send faxes.  
Cannot Send a Fax Clearly  
Cause  
Action  
The document is not loaded correctly,  
z Remove the document, then reload it on the Platen Glass or in the ADF. See  
“Handling the Original Document” on page 16.  
or the Platen Glass, the inner side of  
the Document Cover, or the ADF is  
dirty.  
z Clean the Platen Glass, the inner side of the Document Cover, or the ADF  
(see “Cleaning Your Machine” on page 125) and reload the document. See  
“Handling the Original Document” on page 16.  
The image quality setting or the scan  
contrast setting is not suitable for the  
document.  
On the LCD, set an image quality suitable and a scan contrast suitable for the  
document. See “Before Sending Faxes” on page 81.  
The original document is loaded with  
the wrong side facing upwards.  
When loading the document on the Platen Glass, the side to be scanned should  
be face down.  
When loading in the ADF, the side to be scanned should be face up.  
Troubleshooting  
165  
Cause  
Action  
You are scanning thick or curled  
documents.  
Thick or curled documents may not be sent in good quality, because of a  
shadow or distortion caused when scanning such documents.  
Press on the Document Cover with your hand when scanning.  
Errors Often Occur When You Send a Fax  
Cause  
Action  
The telephone line condition or the  
connection is poor.  
If there is a poor line or connection, reducing the transmission start speed may  
correct the error.  
Reduce the transmission start speed. Refer to “TX start speed” in “Device  
Settings” of the User’s Guide on-screen manual.  
Telephone Problems  
Cannot Dial  
Cause  
Action  
The telephone line is not correctly  
connected.  
Check that the telephone line is connected correctly. Refer to your setup sheet  
or see “Preparing the Machine for Fax” on page 57.  
The telephone line type is not set  
correctly.  
Check the telephone line type setting and change it as necessary. See “Setting  
the Telephone Line Type” on page 60.  
Telephone Disconnects During a Call  
Cause  
Action  
The telephone line or the telephone (or Check that the telephone line and the telephone (or a peripheral device such as  
a peripheral device such as an external an external telephone, an answering machine, or a computer modem) are  
telephone, an answering machine, or a connected correctly.  
computer modem) is not connected  
correctly.  
166  
Troubleshooting  
Appendix  
How to Use the Documentation Provided  
Printed Documentation  
Setup Sheet  
Be sure to read this sheet first.  
This sheet includes instructions for setting up your machine and getting it ready  
for use.  
Network Setup Guide  
Be sure to read this guide after reading the front side of your setup sheet  
when using the machine connected to a wired LAN.  
This guide includes instructions for setting up your machine to be used over  
network.  
Quick Start Guide (This guide)  
Read this guide when starting to use the machine.  
After following instructions in your setup sheet or the Network Setup Guide, we  
recommend you read this guide to familiarize yourself with the basic operation of  
some of the main functions that can be performed on your machine.  
On-screen Manuals  
User’s Guide  
Read this guide when starting to use the machine.  
If the Quick Start Guide does not provide you enough information please refer to  
the User’s Guide which can be installed from the Setup CD-ROM. This guide  
provides detailed instructions for:  
z copying  
z printing from a memory card  
z printing from your computer  
z scanning  
z faxing  
Additional guides are also available for advanced features.  
Scanning Guide  
Refer to this guide for full instructions on scanning operation and settings.  
PC Printing Guide  
Refer to this guide for full instructions on printer driver setting.  
FAX Driver Guide (Windows only)  
Refer to this guide for full instructions on fax driver setting.  
PC Photo Printing Guide  
Refer to this guide for full instructions on using the various application software  
included on the Setup CD-ROM.  
Appendix  
167  
Bluetooth Guide  
Refer to this guide for full instructions of printing from computers and devices  
that support Bluetooth communication, and on troubleshooting them.  
Reading the On-screen Manuals  
For detailed instructions on installing the on-screen manuals, refer to your setup sheet or the  
Network Setup Guide.  
You can view the on-screen manuals in the following way:  
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the  
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen  
Manual (where “XXX” is your machine’s name).  
System Requirements  
Browser: Windows HTML Help Viewer  
Note  
®
z Microsoft Internet Explorer 5.0 or later must be installed.  
z The on-screen manual may not be displayed properly depending on your operating system or  
Internet Explorer version. We recommend that you keep your system up to date with Windows  
Update.  
To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your  
machine’s name) on the desktop.  
System Requirements  
Browser: Help Viewer  
Note  
z The on-screen manual may not be displayed properly depending on your operating system. We  
recommend that you keep your system up to date.  
z We recommend using Safari as your Web browser to view the HTML format on-screen  
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and  
install it.  
168  
Appendix  
Solution Menu (Windows only)  
This menu screen helps you to easily launch bundled applications or on-screen manuals.  
Also, you can easily access useful websites to get tips on how to use your machine.  
Experience how easy it is to launch menu items by using the menu screen that appears  
automatically when your computer starts up.  
For details, refer to the Introduction to Solution Menu on-screen manual.  
My Printer (Windows only)  
This application helps you to operate this machine.  
Use this application to open the printer driver or the status monitor screen and confirm or change  
both the printer settings or status.  
Also, this application has a menu to provide troubleshooting tips when problems arise.  
Double-click the icon on the desktop and experience how easy operating the machine can be.  
Appendix  
169  
Specifications  
General Specifications  
Printing resolution (dpi) 9600 (horizontal)* x 2400 (vertical)  
* Ink droplets can be placed with a pitch of 1/9600 inch at minimum.  
USB 2.0 High Speed*1  
Bluetooth v2.0 (option)*2 *3 *4  
Interface  
/
/
Wired LAN Interface (100BASE-TX/10BASE-T)  
*1 A computer that complies with USB 2.0 Hi-Speed standard is  
required. Since the USB 2.0 Hi-Speed interface has full backward  
compatibility with USB Full-Speed (USB 1.1), it can be used at USB  
Full-Speed (USB 1.1).  
*2 Maximum speed: 1.44 Mbps  
*3 JPEG only  
*4 Bluetooth connection is for printing only.  
Print width  
8 inches / 203.2 mm max.  
(for Borderless Printing: 8.5 inches / 216 mm)  
Approx. 33 dB (A)  
Acoustic noise level  
Operating environment  
Storage environment  
* When printing in the highest print quality mode on Photo Paper Pro.  
Temperature: 5 to 35°C (41 to 95°F)  
Humidity: 10 to 90%RH (no condensation)  
Temperature: 0 to 40°C (32 to 104°F)  
Humidity: 5 to 95%RH (no condensation)  
AC 100-240 V, 50/60 Hz  
Power supply  
Power consumption  
Printing (Copy): Approx. 21 W  
Standby (minimum): Approx. 5.5 W  
OFF: Approx. 1.4 W  
External dimensions  
Approx. 20.0 (W) x 19.0 (D) x 10.2 (H) inches /  
Approx. 508 (W) x 483 (D) x 260 (H) mm  
* With the Paper Support, Paper Output Tray, and Document Tray  
retracted.  
Weight  
Approx. 13.9 kg (Approx. 30.7 lb.)  
* With the Print Head and ink tanks installed.  
Print Head  
Total 4,608 nozzles (Y/PgBK/Dye BK: each 512 nozzles, C/M: each  
1,536 nozzles)  
ADF capacity  
z
z
z
A4 or Letter size: Max. 35 sheets (20 lb / 75 gsm paper), up to 0.20  
inches / 5 mm in height  
Legal size: Max. 30 sheets (20 lb / 75 gsm paper), up to 0.16 inches / 4  
mm in height  
Other sizes: 1 sheet  
Copy Specifications  
Multiple copy  
Intensity adjustment  
Zoom  
1 - 99 pages  
9 positions, Auto intensity (AE copy)  
25% - 400% (1% unit)  
170  
Appendix  
Scan Specifications (Platen Glass)  
Scanner driver  
TWAIN / WIA (Windows Vista and Windows XP only)  
Maximum scanning size A4/Letter, 8.5" x 11.7" / 216 x 297 mm  
Scanning resolution Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi  
Interpolated resolution max: 19200 dpi x 19200 dpi  
Gradation (Input/Output) Gray: 16bit/8bit  
Color: 48bit/24bit (RGB each 16bit/8bit)  
Fax Specifications  
Public Switched Telephone Network (PSTN)  
G3 / Super G3 (Mono & Color Fax)  
MH, MR, MMR, JPEG  
Applicable line  
Compatibility  
Data compressing  
system  
Modem type  
Fax modem  
Modem speed  
33600 / 31200 / 28800 / 26400 / 24000 / 21600 / 19200 / 16800 /  
14400 / 12000 / 9600 / 7200 / 4800 / 2400 bps  
Automatic fallback  
Transmission speed  
Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR,  
transmitting from memory  
(Based on ITU-T No.1 chart for US specifications and Canon FAX  
Standard chart No.1 for others, both in standard mode or Canon FAX  
Standard chart No.1, standard mode.)  
Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting  
from memory  
(Based on Canon COLOR FAX TEST SHEET.)  
Scanning image  
processing  
Halftones: 256 levels of gray  
Density adjustment: 3 levels  
Memory  
Transmission/reception: 250 pages  
(Based on ITU-T No.1 chart for US specifications and Canon FAX  
Standard chart No.1 for others, both in standard mode.)  
Fax resolution  
Black & white Standard: 8 pels / mm x 3.85 lines / mm (203 pels / inch  
x 98 lines / inch)  
Black & white Fine, Photo: 8 pels / mm x 7.70 lines / mm (203 pels /  
inch x 196 lines / inch)  
Color: 200 x 200 dpi  
Dialing  
Automatic dialing  
One-touch speed dial (8 destinations)  
Coded speed dial (100 destinations)  
Group dial (max. 107 destinations)  
Regular dialing (with Numeric buttons)  
Automatic redialing  
Manual redialing (with the Redial/Pause button)  
Appendix  
171  
Fax Specifications  
Telephone networking  
Sequential broadcasting (max. 109 destinations)  
Automatic reception  
Automatic fax/tel switchover  
DRPD (Distinctive Ring Pattern Detection)  
Remote reception by telephone (Default ID: 25)  
Non-ring reception  
ECM deactivation  
Activity report (after every 20 transactions)  
Non-delivery report  
TTI (Transmit Terminal Identification)  
Telephone Specifications  
Connection  
Paper size  
Telephone/answering machine (CNG detecting signal)/data modem  
Camera Direct Print (PictBridge)  
4" x 6" / 10 x 15 cm, 5" x 7"*1, CreditCard / 5.4 x 8.6 cm*2, 8" x 10" / 20  
x 25 cm, A4, 8.5" x 11" (Letter), 4" x 7.1" / 10.1 x 18 cm*3  
*1 Can be selected only on certain Canon-brand PictBridge compliant  
devices.  
*2 Feeding this paper from the Cassette can damage the machine. Load  
in the Rear Tray.  
*3 May appear as “Hi-Vision” on a non Canon-brand PictBridge  
compliant device.  
Paper type  
Layout  
Default (Selections based on the machine setting), Photo (Photo Paper  
Plus Glossy, Photo Paper Plus Glossy II, Glossy Photo Paper, Glossy  
Photo Paper “Everyday Use”, Photo Paper Glossy, Photo Paper Plus  
Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain (A4/  
Letter only)  
Default (Selections based on the machine setting), Borderless,  
Bordered, N-up (2, 4, 9, 16)*1, 20-up*2, 35-up*3  
*1 Layout compatible with Canon-brand sticker above. Refer to  
“Compatible Media Types” in the User’s Guide on-screen manual.  
*2 You can print shooting Info (Exif Data) on photos in list format (20-  
up), or in the margins of specified photos (1-up). Select Layout, then  
select the item displayed with the [i] icon.  
(Note that this print setting cannot be used for some models.)  
*3 Selected photos are printed in 35 mm film style layout (contact  
printing layout). This print setting is only available with certain Canon  
PictBridge compliant devices.  
Image optimize  
Default (Selections based on the machine setting), On, Off, “Vivid”*,  
“NR” (Noise Reduction)*, “Face”*, “Red-Eye”*  
* If using a Canon PictBridge compliant camera, you can select it.  
Default (Off: No printing), Date, File No., Both, Off  
Print date & file no.  
Trimming  
Default (Off: No trimming), On (follow camera’s setting), Off  
172  
Appendix  
Minimum System Requirements  
Note  
Conform to the operating system’s requirements when higher than those given here.  
Operating System Windows Vista  
Mac OS X v.10.4  
Intel processor  
PowerPC G3  
256 MB  
Processor  
RAM  
Pentium II (including compatible  
processors)  
300 MHz  
128 MB  
Mac OS X v.10.3.9  
PowerPC G3  
128 MB  
Windows XP SP2  
Pentium II (including compatible  
processors)  
Note: Hard disk must be formatted as  
Mac OS Extended (Journaled) or  
Mac OS Extended.  
300 MHz  
128 MB  
Windows 2000 Professional SP4  
Pentium II (including compatible  
processors)  
300 MHz  
128 MB  
Note: Operation can only be  
guaranteed on a PC pre-installed  
Windows Vista, XP or 2000.  
Browser  
Internet Explorer 6.0 or later  
800 MB  
Safari  
Hard Disk Space  
650 MB  
Note: For bundled software  
installation.  
Note: For bundled software  
installation.  
CD-ROM Drive  
Required  
Other restrictions XGA 1024 x 768  
z Some functions may not be available with Windows Media Center.  
z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon  
inkjet printer.  
Additional System Requirements for On-Screen Manuals  
Browser: Windows HTML Help Viewer  
Browser: Help Viewer  
Note: Microsoft Internet Explorer 5.0 or later  
must be installed. The on-screen manual may  
not be displayed properly depending on your  
operating system or Internet Explorer version.  
We recommend that you keep your system up  
to date with Windows Update.  
Note: The on-screen manual may not be  
displayed properly depending on your operating  
system. We recommend that you keep your  
system up to date.  
Specifications are subject to change without notice.  
Appendix  
173  
Legal Limitations on Use of Your Product and Use of  
Images  
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.  
The list provided is non-exhaustive. When in doubt, check with a legal representative in your  
jurisdiction.  
z
z
z
z
z
z
z
Paper money  
z
z
z
z
z
z
z
z
Traveler’s checks  
Money orders  
Food stamps  
Certificates of deposit  
Passports  
Postage stamps (canceled or uncanceled)  
Identifying badges or insignias  
Selective service or draft papers  
Immigration papers  
Internal revenue stamps (canceled or uncanceled)  
Bonds or other certificates of indebtedness  
Stock certificates  
Checks or drafts issued by governmental  
agencies  
Copyrighted works/works of art without permission of  
copyright owner  
z
Motor vehicle licenses and certificates of title  
174  
Appendix  
Users in the U.S.A.  
Pre-Installation Requirements for MX850  
Order Information  
When ordering service from the telephone company for this equipment, the following may be  
required.  
Universal Service Order Code (USOC): RJ11C  
The Facility Interface Code (FIC): 02LS2  
Service Order Code (SOC): 9.0F  
Connection of the Equipment  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.  
On the bottom of this equipment is a label that contains, among other information, a product identifier  
in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone  
company.  
The REN is used to determine the number of devices that may be connected to a telephone line.  
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming  
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the  
number of devices that may be connected to a line, as determined by the total RENs, contact the  
local telephone company. The REN for this product is part of the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is  
a REN of 0.3).  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. See installation instructions for details.  
Connection to party lines is subjected to state tariffs. Contact the state public utility commission,  
public service commission or corporation commission for information.  
If your home has specially wired alarm equipment connected to the telephone line, ensure the  
installation of this equipment does not disable your alarm equipment. If you have questions about  
what will disable alarm equipment, consult your telephone company or a qualified installer.  
In Case of Equipment Malfunction  
Should any malfunction occur which cannot be corrected by the procedures described in this guide,  
disconnect the equipment from the telephone line cable, turn off the power and disconnect the power  
cord. The telephone line cable should not be reconnected or the main power switch turned ON until  
the problem is completely resolved. Users should contact their local authorized Canon Facsimile  
Service Dealer for the servicing of equipment.  
Information regarding Authorized Service Facility locations can be obtained by calling the Canon  
Customer Center.  
Rights of the Telephone Company  
If this equipment causes harm to the telephone network, the telephone company may temporarily  
disconnect service. The telephone company also retains the right to make changes in facilities and  
services that may affect the operation of this equipment. When such changes are necessary, the  
telephone company is required to give adequate prior notice to the user. However, if advance notice  
is not possible, the telephone company will notify the customer as soon as possible. Also, the  
customer will be advised of his/her right to file a compliant with the FCC if he/she believes it is  
necessary.  
Appendix  
175  
Warning  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or  
other electronic device to send any message via a telephone FAX machine unless such message clearly  
contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission,  
the date and time it is sent and an identification of the business or other entity, or other individual sending  
the message and the telephone number of the sending machine or such business, other entity, or  
individual.  
In order to program this information into your FAX machine, you should complete the procedure to register  
your name, unit’s telephone number, time, and date. See “Registering Sender Information” of this guide.  
Regulatory Information  
FCC Notice (U.S.A. Only)  
For 120V, 60Hz model  
Model Number: K10313  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
z Reorient or relocate the receiving antenna.  
z Increase the separation between the equipment and receiver.  
z Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
z Consult the dealer or an experienced radio/TV technician for help.  
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC  
Rules.  
Do not make any changes or modifications to the equipment unless otherwise specified in the  
manual. If such changes or modifications should be made, you could be required to stop operation of  
the equipment.  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
1-516-328-5600  
176  
Appendix  
Canon U.S.A., INC. LIMITED WARRANTY --- (U.S.A. only)  
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to  
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when  
purchased and used in the United States only.  
The Product is warranted against defects in materials and workmanship under normal use and  
service (a) for a period of one (1) year from the date of original purchase when delivered to you in  
new condition in its original container or (b) for 90 days from the date of original purchase for  
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized  
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new,  
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a  
refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or  
replacement shall not extend the original warranty period of the Product. A dated proof of purchase  
is required at the time of warranty service. A copy of your dated bill of sale will satisfy this  
requirement. This warranty does not cover any accessories, or any consumables, such as paper or  
ink cartridges, as to which there shall be no warranty or replacement.  
This limited warranty shall only apply if the Product is used in conjunction with compatible  
computers, peripheral equipment and software. Canon USA shall have no responsibility for such  
items except for compatible Canon brand peripheral equipment covered by a separate warranty  
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the  
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed  
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any  
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties  
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the  
manufacturer or producer thereof.  
This limited warranty covers all defects encountered in normal use of the Product and does not apply  
in the following cases:  
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by  
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating  
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s  
manual or other documentation, or services performed by someone other than a Canon USA  
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and  
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the  
Product as set forth in the user’s manual or other documentation for the Product.  
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-  
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause  
abnormally frequent service calls or service problems.  
(c) If the Product has had its serial number or dating defaced, altered or removed.  
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR  
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR  
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR  
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE  
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE  
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY  
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY  
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE  
AGREEMENT.  
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE  
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO  
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY  
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR  
Appendix  
177  
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED  
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA  
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE  
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION  
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED  
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL  
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND  
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE  
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,  
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR  
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,  
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED  
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS  
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL  
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A  
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.  
Canon USA offers a range of customer technical support* options:  
z
Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to  
frequently asked questions (www.canontechsupport.com)  
z
z
z
Toll-free live technical support Monday—Saturday (excluding holidays) at 1-800-828-4040  
Telephone Device for the Deaf (TDD-1-866-251-3752)  
Repair or Exchange Service Options:  
In the event service is required for the Product during the limited warranty period, Canon USA  
offers two hardware support options:  
Authorized Service Facility Carry-In / Mail-In Service  
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option,  
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone  
number of the ASF(s) near you may be obtained from Canon USA’s Web site at  
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-  
828-4040, or any time while speaking to a technical support person. A Product covered by this  
limited warranty will be repaired or exchanged, as determined by Canon USA, and returned  
without charge by the ASF.  
InstantExchange Service **  
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the  
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over  
the telephone, and you elect the InstantExchange option, a reference number will be issued to  
you. You will be asked for the Product serial number and other information pertaining to your  
Product and for a ship-to location for the replacement Product (must include street address).  
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.  
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the  
enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product  
must be returned in the shipping carton in which the replacement Product was packed and  
include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF  
SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS  
WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO  
RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).  
178  
Appendix  
InstantExchange Service exchanges your Product with a replacement Product, which will  
normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday  
through Friday, except holidays. Canon USA does not guarantee same day shipment in the  
event of the occurrence of factors beyond its reasonable control. The replacement Product you  
receive may be a refurbished or reconditioned unit and will be covered for the balance of the  
period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU  
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL  
RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME  
THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only  
during the express limited-warranty period for your Product and only in the continental United  
States, Alaska and Hawaii during such period.  
This limited warranty gives you specific legal rights, and you may also have other rights, which vary  
from state to state.  
* Support program specifics are subject to change without notice.  
** InstantExchange warranty service is subject to the availability of refurbished or new replacement  
units.  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
USA  
©2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and  
may also be a registered trademark in other countries.  
Appendix  
179  
Users in Canada  
Pre-Installation Requirements for Canon Facsimile Equipment  
Notice  
This equipment meets the applicable Industry Canada technical specifications.  
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be  
connected to a telephone interface. The termination on an interface may consist of any combination  
of devices subject only to the requirement that the sum of the RENs of all the devices does not  
exceed five.  
Avis  
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.  
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui  
peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister  
en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices  
d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.  
180  
Appendix  
Users in New Zealand  
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has  
accepted that the item complies with minimum conditions for connection to its network. It indicates  
no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it  
provides no assurance that any item will work correctly in all respects with another item of  
Telepermitted equipment of a different make or model, nor does it imply that any product is  
compatible with all of Telecom’s network services.  
Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary  
telephone port is not specifically designed for 3-wire connected equipment that may not respond to  
incoming ringing when attached to this port.  
The automatic calling functions of this equipment must not be used to cause a nuisance to other  
Telecom customers.  
This equipment must not be programmed for decadic (pulse) dialling.  
This equipment is not capable, under all operating conditions, of correct operation at the higher  
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such  
circumstances. This condition typically applies to 56 kbit/s modems and V34 facsimile machines.  
Appendix  
181  
Index  
A
N
Appendix 167  
Nozzle Check Pattern  
examining 116  
printing 115  
B
Before Using the Machine 6  
O
C
Operation Panel 6  
Canon U.S.A., Inc. Limited Warranty (U.S.A. only)  
P
177  
Card Slot 40  
Paper Sources  
Cleaning  
changing 25  
ADF 126  
Print Head  
dirt on the machine 125  
inside 128  
aligning 119  
cleaning 117  
Platen Glass and Document Cover 125  
protrusions inside the machine 130  
roller 127  
deep cleaning 118  
Printing from a Memory Card  
photo displayed on the LCD 42  
Photo Index Sheet 46  
Printing from Your Computer  
Macintosh 48  
Copying 35  
E
Windows 47  
Error Message 133  
Printing Photographs Directly from a PictBridge  
Compliant Device 51  
PictBridge print settings 53  
F
Faxing  
preparing 57  
receiving 90  
sending 80  
R
Replacing an Ink Tank 107  
ink status information 107  
Routine Maintenance 107  
H
Handling Original Documents 16  
S
Safety Precautions 3  
Scanning Images 49  
Specialty Media 20  
Specifications 170  
L
Legal Limitations on Use of Your Product and Use  
of Images 174  
Loading Original Documents 16  
ADF 19  
Platen Glass 17  
Loading Printing Paper  
Cassette 28  
envelopes 30  
T
Troubleshooting 131  
Turning off the Machine 14  
Turning on the Machine 14  
paper 26  
Rear Tray 26  
recommended paper and requirements 21  
small-sized paper 33  
M
Media  
cannot use 22  
specialty 20  
Media Type 21  
Memory Card  
inserting 40  
removing 42  
supported by this machine 39  
182  
Index  
Ordering Information  
For additional supplies, use the following descriptions and order numbers.  
Description  
Order #  
Ink Tanks  
CLI-8 Black  
PGI-5 Black  
CLI-8 Yellow  
CLI-8 Magenta  
CLI-8 Cyan  
0620B002  
0628B002  
0623B002  
0622B002  
0621B002  
Canon Specialty Papers  
Glossy Photo Paper Credit Card Size (100 sheets)  
High Resolution Paper (8.5" x 11"/ 100 sheets)  
Matte Photo Paper (4" x 6"/ 120 sheets)  
9157A023  
1033A011  
7981A014  
7981A004  
0775B021  
0775B022  
0775B023  
0775B024  
9981A006  
9981A005  
0041B005  
0041B006  
7980A012  
7980A022  
7980A019  
7980A006  
2311B022  
2311B023  
2311B024  
2311B025  
2311B001  
1686B014  
1686B017  
1686B020  
1029A014  
1029A027  
1029A059  
1029A004  
1029A069  
0001C001  
Matte Photo Paper (8.5" x 11"/ 50 sheets)  
Photo Paper Glossy (4" x 6"/ 50 sheets)  
Photo Paper Glossy (4" x 6"/ 100 sheets)  
Photo Paper Glossy (8.5" x 11"/ 50 sheets)  
Photo Paper Glossy (8.5" x 11"/ 100 sheets)  
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)  
Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)  
Photo Paper Plus Double Sided Album Kit (5" x 7")  
Photo Paper Plus Double Sided Album Kit (8.5" x 11")  
Photo Paper Plus Glossy (4" x 6"/ 50 sheets)  
Photo Paper Plus Glossy (4" x 6"/ 120 sheets)  
Photo Paper Plus Glossy (5" x 7"/ 20 sheets)  
Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)  
Photo Paper Plus Glossy II (4" x 6"/ 50 sheets)  
Photo Paper Plus Glossy II (4" x 6"/ 100 sheets)  
Photo Paper Plus Glossy II (5" x 7"/ 20 sheets)  
Photo Paper Plus Glossy II (8" x 10"/ 20 sheets)  
Photo Paper Plus Glossy II (8.5" x 11"/ 20 sheets)  
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)  
Photo Paper Plus Semi-gloss (8" x 10"/ 20 sheets)  
Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)  
Photo Paper Pro (4" x 6"/ 20 sheets)  
Photo Paper Pro (4" x 6"/ 75 sheets)  
Photo Paper Pro (8" x 10"/ 20 sheets)  
Photo Paper Pro (8.5" x 11"/ 15 sheets)  
All Occasion Photo Cards (4" x 8"/ 50 sheets)  
Photo Stickers (16 stickers/sheet, 5 sheets/pack)  
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at  
www.estore.usa.canon.com.  
© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark  
or trademarks in other countries. All other product and brand names are trademarks of their respective owners.  
The following ink tanks are compatible with this product.  
For information on product specifications, please visit our website at  
www.usa.canon.com  
QT5-1147-V01  
XXXXXXXX  
© CANON INC. 2008  
PRINTED IN THAILAND  

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