Brother MFC 990cw User Manual
USER’S GUIDE  
MFC-790CW  
MFC-990CW  
Version A  
UK/IRE/GEN/SAF  
Approval Information and Compilation and  
Publication Notice  
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE  
FITTED WITH THE APPROPRIATE CONNECTOR.  
APPROVAL INFORMATION  
Brother advises that this product may not function correctly in a country other than where it was  
originally purchased, and does not offer any warranty in the event that this product is used on  
public telecommunication lines in another country.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
i
EC Declaration of Conformity under the R & TTE  
Directive  
ii  
Table of Contents  
Section I General  
1
General Information  
2
Using the documentation.......................................................................................2  
Symbols and conventions used in the documentation ....................................2  
Accessing the Software User’s Guide and Network User’s Guide ........................2  
Viewing Documentation...................................................................................2  
Accessing Brother Support (For Windows®) .........................................................5  
Control panel overview ..........................................................................................6  
LCD screen indications....................................................................................8  
Basic Operations .............................................................................................9  
2
Loading paper and documents  
10  
Loading paper and other print media...................................................................10  
Loading envelopes and post cards................................................................12  
Loading photo paper......................................................................................14  
Removing small printouts from the machine .................................................15  
Printable area ................................................................................................16  
Acceptable paper and other print media..............................................................17  
Recommended print media ...........................................................................17  
Handling and using print media.....................................................................17  
Choosing the right print media.......................................................................19  
Loading documents .............................................................................................21  
Using the ADF ...............................................................................................21  
Using the scanner glass ................................................................................21  
Scannable area .............................................................................................22  
3
General setup  
23  
Power Save mode ...............................................................................................23  
Putting your machine in Power Save mode...................................................23  
Bringing your machine out of Power Save mode ..........................................23  
Power Save setting........................................................................................23  
Mode Timer..........................................................................................................25  
Paper settings......................................................................................................25  
Paper Type....................................................................................................25  
Paper Size.....................................................................................................26  
Volume Settings...................................................................................................26  
Ring Volume..................................................................................................26  
Beeper Volume..............................................................................................27  
Speaker Volume............................................................................................27  
Automatic Daylight Savings Time........................................................................28  
Sleep Mode .........................................................................................................28  
LCD screen..........................................................................................................29  
LCD Contrast.................................................................................................29  
Setting the backlight brightness.....................................................................29  
Setting the Dim Timer for the backlight ........................................................29  
iii  
4
Security features  
30  
Memory Security..................................................................................................30  
Setting and changing the memory security password...................................30  
Turning the memory security on/off ...............................................................31  
Section II Fax  
5
Sending a Fax  
34  
Entering Fax mode ..............................................................................................34  
Faxing from the ADF ....................................................................................34  
Faxing from the scanner glass ......................................................................35  
Faxing Letter size documents from the scanner glass ..................................35  
Colour fax transmission .................................................................................35  
How to preview an outgoing fax ....................................................................36  
Cancelling a fax in progress ..........................................................................36  
Broadcasting (Monochrome only)........................................................................37  
Cancelling a Broadcast in progress...............................................................37  
Additional sending operations..............................................................................38  
Sending faxes using multiple settings ...........................................................38  
Contrast .........................................................................................................38  
Changing fax resolution.................................................................................39  
Dual access (Monochrome only) ...................................................................39  
Real time transmission ..................................................................................39  
Overseas Mode .............................................................................................40  
Delayed Faxing (Monochrome only)..............................................................40  
Delayed Batch Transmission (Monochrome only).........................................40  
Checking and cancelling waiting jobs............................................................40  
Setting your changes as a new default..........................................................41  
Restoring all settings to the factory settings ..................................................41  
Sending a fax manually .................................................................................41  
Sending a fax at the end of a conversation ...................................................41  
Out of Memory message ...............................................................................42  
6
Receiving a Fax  
43  
Receive modes....................................................................................................43  
Choose the Receive Mode ..................................................................................43  
Using receive modes ...........................................................................................45  
Fax only.........................................................................................................45  
Fax/Tel...........................................................................................................45  
Manual...........................................................................................................45  
TAD ...............................................................................................................45  
Receive mode settings ........................................................................................46  
Ring Delay .....................................................................................................46  
F/T Ring Time (Fax/Tel mode only)...............................................................46  
Fax Detect .....................................................................................................47  
iv  
Memory Receive (Monochrome only)..................................................................48  
Fax Forwarding..............................................................................................48  
Fax Storage...................................................................................................48  
PC Fax Receive.............................................................................................49  
Turning off Memory Receive Operations.......................................................50  
Changing Memory Receive Operations.........................................................50  
Fax Preview (Monochrome only).........................................................................51  
How to preview a received fax.......................................................................51  
Turning off Fax Preview.................................................................................53  
Additional receiving operations............................................................................53  
Printing a reduced incoming fax ....................................................................53  
Receiving a fax at the end of a conversation (MFC-790CW only).................53  
Out of Paper Reception.................................................................................54  
Printing a fax from the memory .....................................................................54  
Remote Retrieval.................................................................................................54  
Setting a Remote Access Code.....................................................................54  
Using your Remote Access Code..................................................................55  
Remote Fax commands ................................................................................56  
Retrieving fax messages ...............................................................................57  
Changing your Fax Forwarding number........................................................57  
7
Telephone and External devices  
58  
Voice operations..................................................................................................58  
Making a telephone call.................................................................................58  
Answering calls with the Speaker Phone ......................................................58  
Mute...............................................................................................................58  
Tone or Pulse ................................................................................................59  
Fax/Tel mode ................................................................................................59  
Fax/Tel mode in Power Save condition.........................................................59  
Telephone services..............................................................................................60  
Caller ID (U.K. and Ireland only)....................................................................60  
Setting the Telephone Line Type...................................................................60  
BT Call Sign (U.K. only).................................................................................61  
Connecting an external TAD (telephone answering device)................................62  
Connections...................................................................................................62  
Recording outgoing message (OGM) on an external TAD............................62  
Multi-line connections (PBX) .........................................................................63  
External and extension telephones......................................................................63  
Connecting an external or extension telephone ............................................63  
Operation from extension telephones............................................................64  
Using extension telephones (U.K. only) ........................................................64  
Using a cordless external telephone (MFC-790CW only) .............................65  
Using remote codes.......................................................................................65  
v
8
Dialling and storing numbers  
67  
How to Dial ..........................................................................................................67  
Manual dialling...............................................................................................67  
Speed Dialling ...............................................................................................67  
Fax Redial .....................................................................................................67  
Outgoing Call history .....................................................................................68  
Caller ID history.............................................................................................68  
Storing numbers ..................................................................................................69  
Storing a pause .............................................................................................69  
Storing Speed Dial numbers..........................................................................69  
Storing Speed Dial numbers from Outgoing Calls.........................................70  
Storing Speed Dial numbers from the Caller ID history.................................70  
Changing Speed Dial names or numbers......................................................71  
Setting up groups for broadcasting................................................................72  
Combining Quick Dial numbers .....................................................................73  
9
Digital TAD  
75  
TAD-Mode for internal TAD .................................................................................75  
Setting up the TAD ........................................................................................75  
Outgoing message (OGM) ............................................................................75  
Fax/Tel OGM (Announcement) .....................................................................76  
Activating TAD mode.....................................................................................76  
Managing your messages....................................................................................77  
Message indicator .........................................................................................77  
Playing voice messages ................................................................................77  
Erasing incoming messages..........................................................................77  
Additional TAD operations...................................................................................78  
Setting the maximum time for incoming messages .......................................78  
Setting toll saver ............................................................................................78  
ICM Recording Monitor..................................................................................78  
Recording a conversation (MFC-790CW only)..............................................79  
10  
11  
Printing Reports  
80  
Fax reports...........................................................................................................80  
Transmission Verification Report...................................................................80  
Fax Journal (activity report)...........................................................................81  
Reports ................................................................................................................81  
How to print a report ......................................................................................81  
Polling  
82  
Polling overview...................................................................................................82  
Polling receive .....................................................................................................82  
Setup to receive polling .................................................................................82  
Setup to receive polling with secure code .....................................................82  
Setup to receive delayed polling....................................................................83  
Sequential polling (Monochrome only) ..........................................................83  
Cancelling a Sequential Polling Job ....................................................................83  
vi  
Polled transmit (Monochrome only).....................................................................84  
Setup for polled transmit................................................................................84  
Setup for polled transmit with secure code....................................................84  
Section III Copy  
12  
Making copies  
86  
How to copy.........................................................................................................86  
Entering Copy mode......................................................................................86  
Making a single copy.....................................................................................86  
Making multiple copies ..................................................................................86  
Stop copying..................................................................................................86  
Copy settings.......................................................................................................87  
Changing copy speed and quality .................................................................87  
Enlarging or reducing the image copied........................................................88  
Making N in 1 copies or a poster (Page Layout) ...........................................89  
Sorting copies using the ADF........................................................................90  
Adjusting Brightness and Contrast ................................................................90  
Paper Options................................................................................................90  
Book Copy.....................................................................................................91  
Watermark Copy............................................................................................91  
Setting your favourites...................................................................................92  
‘Out of Memory’ message....................................................................................93  
Section IV Direct Photo Printing  
13  
Printing photos from a memory card or USB Flash memory  
drive  
96  
PhotoCapture Center™ Operations.....................................................................96  
Printing from a memory card or USB Flash memory drive without a PC.......96  
Scanning to a memory card or USB Flash memory drive without a PC........96  
Using PhotoCapture Center™ from your computer.......................................96  
Using a memory card or USB Flash memory drive .......................................96  
Memory cards or USB Flash memory drive folder structure..........................97  
Getting started .....................................................................................................98  
Entering PhotoCapture mode........................................................................98  
Print Images.........................................................................................................99  
View Photos...................................................................................................99  
Print Index (Thumbnails) ...............................................................................99  
Printing Photos ............................................................................................100  
Enhance Photos ..........................................................................................101  
DPOF printing..............................................................................................102  
vii  
PhotoCapture Center™ print settings................................................................103  
Print Speed and Quality...............................................................................104  
Paper options ..............................................................................................104  
Adjusting Brightness, Contrast and Colour..................................................105  
Cropping ......................................................................................................107  
Borderless printing.......................................................................................107  
Date Print.....................................................................................................107  
Setting your changes as a new default........................................................108  
Restoring all settings to the factory settings ................................................108  
Scan to a memory card or USB Flash memory drive ........................................108  
Entering Scan mode....................................................................................108  
How to scan to a memory card or USB Flash memory drive.......................109  
How to change the file name.......................................................................110  
How to set a new default .............................................................................110  
How to reset to factory settings ...................................................................110  
Understanding the Error Messages...................................................................111  
14  
Printing photos from a camera  
112  
Printing photos directly from a PictBridge camera.............................................112  
PictBridge requirements ..............................................................................112  
Setting your digital camera ..........................................................................112  
Printing Images............................................................................................113  
DPOF printing..............................................................................................113  
Printing photos directly from a digital camera (without PictBridge)....................114  
Printing Images............................................................................................114  
Understanding the Error Messages...................................................................115  
15  
Wireless photo printing (MFC-990CW only)  
116  
Printing photos with Bluetooth® wireless technology.........................................116  
The requirements for using Bluetooth® wireless technology .......................116  
Set up your machine..........................................................................................117  
Enable your Bluetooth® wireless technology...............................................117  
Pass key ......................................................................................................117  
Communication Mode..................................................................................117  
Device Address ...........................................................................................118  
Device Name ...............................................................................................118  
Print settings......................................................................................................118  
Print Quality .................................................................................................118  
Paper Type..................................................................................................118  
Paper Size...................................................................................................119  
Borderless ...................................................................................................119  
Date Print.....................................................................................................119  
Restoring all settings to the factory settings ................................................119  
Understanding the Error Messages...................................................................120  
Section V Software  
16  
Software and Network features  
122  
viii  
Section VI Appendixes  
A
Safety and Legal  
124  
Choosing a location ...........................................................................................124  
To use the machine safely.................................................................................125  
Important safety instructions........................................................................129  
IMPORTANT - For your safety ....................................................................130  
LAN connection ...........................................................................................130  
Radio interference .......................................................................................131  
EU Directive 2002/96/EC and EN50419......................................................131  
EU Directive 2006/66/EC - Removing or Replacing the Battery..................131  
International ENERGY STAR® Compliance Statement ..............................131  
Legal limitations for copying ..............................................................................132  
Trademarks........................................................................................................133  
B
Troubleshooting and Routine Maintenance  
134  
Troubleshooting ................................................................................................134  
If you are having difficulty with your machine..............................................134  
Dial Tone detection......................................................................................141  
Telephone line interference.........................................................................141  
Error and Maintenance messages.....................................................................142  
Error animation............................................................................................147  
Transferring your faxes or Fax Journal report .............................................147  
Document jam .............................................................................................149  
Printer jam or paper jam..............................................................................150  
Routine maintenance.........................................................................................152  
Replacing the ink cartridges ........................................................................152  
Cleaning the outside of the machine ...........................................................154  
Cleaning the scanner glass .........................................................................155  
Cleaning the machine’s printer platen .........................................................156  
Cleaning the paper pick-up roller.................................................................156  
Cleaning the print head ...............................................................................157  
Checking the print quality ............................................................................157  
Checking the print alignment.......................................................................158  
Checking the ink volume .............................................................................159  
Uninstalling and installing the handset and handset cradle  
(MFC-790CW only)..................................................................................159  
Machine Information..........................................................................................161  
Checking the serial number.........................................................................161  
Packing and shipping the machine....................................................................161  
C
Menu and Features  
164  
On-screen programming....................................................................................164  
Menu table...................................................................................................164  
Memory storage...........................................................................................164  
Mode and menu keys ........................................................................................164  
Menu table...................................................................................................165  
Entering Text ...............................................................................................186  
ix  
D
Specifications  
187  
General..............................................................................................................187  
Print media.........................................................................................................189  
Fax.....................................................................................................................190  
Digital TAD.........................................................................................................192  
Digital Cordless Handset (MFC-990CW only) ...................................................193  
Cordless handset (BCL-D70) ......................................................................193  
Battery .........................................................................................................193  
Copy ..................................................................................................................194  
PhotoCapture Center™ .....................................................................................195  
PictBridge ..........................................................................................................196  
Bluetooth® wireless technology (MFC-990CW only).........................................197  
Scanner .............................................................................................................198  
Printer ................................................................................................................199  
Interfaces...........................................................................................................200  
Computer requirements.....................................................................................201  
Consumable items.............................................................................................202  
Network (LAN) ...................................................................................................203  
Wireless one-push configuration .................................................................204  
E
F
Glossary  
Index  
205  
209  
x
Section I  
General  
I
General Information  
Loading paper and documents  
General setup  
2
10  
23  
30  
Security features  
 
General Information  
1
1
Using the  
documentation  
Accessing the  
Software User’s Guide  
and Network User’s  
Guide  
1
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your machine.  
1
This User’s Guide does not contain all the  
information about the machine such as how  
to use the advanced features of the Printer,  
Scanner, PC Fax and Network. When you are  
ready to learn detailed information about  
these operations, read the Software User’s  
Guide and Network User’s Guide that are  
on the CD-ROM.  
Symbols and conventions  
used in the documentation  
1
The following symbols and conventions are  
used throughout the documentation.  
Bold  
Boldtypefaceidentifiesspecific  
buttons on the machine’s  
control panel, or on the  
computer screen.  
Viewing Documentation  
1
Italics  
Italicized typeface emphasizes  
an important point or refers you  
to a related topic.  
Viewing Documentation  
(For Windows®)  
1
To view the documentation, from the Start  
menu, point to Brother, MFC-XXXX (where  
XXXX is your model name) from the  
programs group, and then choose  
Courier Text in Courier New font  
New  
identifies messages on the  
LCD of the machine.  
User’s Guides in HTML format.  
Warnings tell you what to do to  
prevent possible personal injury.  
If you have not installed the software, you can  
find the documentation by following the  
instructions below:  
Cautions specify procedures you  
must follow or avoid to prevent  
possible damage to the machine or  
other objects.  
a Turn on your PC. Insert the Brother  
CD-ROM into your CD-ROM drive.  
Electrical Hazard icons alert you to  
possible electrical shock.  
b If the model name screen appears, click  
your model name.  
Notes tell you how you should  
respond to a situation that may arise  
or give tips about how the operation  
works with other features.  
Improper Setup icons alert you to  
devices and operations that are not  
compatible with the machine.  
2
         
General Information  
c If the language screen appears, click  
your language. The CD-ROM Main  
Menu will appear.  
How to find Scanning instructions  
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
1
Software User’s Guide  
„ Scanning (For Windows® 2000  
Professional/Windows® XP and  
Windows Vista®)  
„ ControlCenter3 (For Windows® 2000  
Professional/Windows® XP and  
Windows Vista®)  
Note  
„ Network Scanning  
If this window does not appear, use  
ScanSoft™ PaperPort™ 11SE with OCR  
How-to-Guides  
Windows® Explorer to run the start.exe  
program from the root directory of the  
Brother CD-ROM.  
„ The complete ScanSoft™ PaperPort™  
11SE with OCR How-to-Guides can be  
viewed from the Help selection in the  
ScanSoft™ PaperPort™ 11SE  
application.  
d Click Documentation.  
e Click the documentation you want to  
read.  
How to find Network setup  
instructions  
„ HTML documents: Software  
User’s Guide and Network User’s  
Guide in HTML format.  
1
Your machine can be connected to a wireless  
or wired network. You can find basic setup  
instructions in the Quick Setup Guide. If your  
wireless access point supports  
This format is recommended for  
viewing on your computer.  
SecureEasySetup™, Wi-Fi Protected  
Setup™ or AOSS™, follow the steps in the  
Quick Setup Guide. For more information  
about network setup please see the Network  
User's Guide.  
„ PDF documents: User’s Guide for  
stand-alone operations, Software  
User’s Guide and Network User’s  
Guide in PDF format.  
This format is recommended for  
printing the manuals. Click to go to  
the Brother Solutions Center, where  
you can view or download the PDF  
documents. (Internet access and  
PDF Reader software are required.)  
3
Chapter 1  
Viewing Documentation  
(For Macintosh®)  
How to find Scanning instructions  
1
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
a Turn on your Macintosh®. Insert the  
Brother CD-ROM into your CD-ROM  
Software User’s Guide  
drive. The following window will appear.  
„ Scanning (For Mac OS® X 10.2.4 or  
greater)  
„ ControlCenter2 (For Mac OS® X 10.2.4 or  
greater)  
„ Network Scanning (For Mac OS® X 10.2.4  
or greater)  
Presto! PageManager User’s Guide  
„ The complete Presto! PageManager  
User’s Guide can be viewed from the Help  
selection in the Presto! PageManager  
application.  
b Double-click the Documentation icon.  
c Double-click your language folder.  
How to find Network setup  
instructions  
d Double-click top.html to view the  
Software User's Guide and Network  
User's Guide in HTML format.  
1
Your machine can be connected to a wireless  
or wired network. You can find basic setup  
instructions in the Quick Setup Guide. If your  
wireless access point supports  
SecureEasySetup™, Wi-Fi Protected  
Setup™ or AOSS™, follow the steps in the  
Quick Setup Guide. For more information  
about network setup please see the Network  
User's Guide.  
e Click the documentation you want to  
read:  
„ Software User’s Guide  
„ Network User’s Guide  
4
General Information  
Accessing Brother  
Support  
1
(For Windows®)  
1
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center).  
„ Click Brother Support on the Main Menu.  
The following screen will appear:  
„ To access our website  
(http://www.brother.com), click Brother  
Home Page.  
„ For the latest news and product support  
information (http://solutions.brother.com),  
click Brother Solutions Center.  
„ To visit our website for original Brother  
Supplies  
(http://www.brother.com/original/), click  
Supplies Information.  
„ To access the Brother CreativeCenter  
(http://www.brother.com/creativecenter/)  
for FREE photo projects and printable  
downloads, click Brother  
CreativeCenter.  
„ To return to the main page, click Back or  
if you have finished, click Exit.  
5
 
Chapter 1  
Control panel overview  
1
MFC-790CW  
1
2
1
4
5
Mem.  
TAD  
2071.01.2009  
0066::1111  
New Fax  
01  
Fax  
Preview  
MENU  
History  
01  
01  
Speed Dial  
3
MFC-990CW  
1
2
1
5
4
Mem.  
TAD  
2071.01.2009  
0066::1111  
New Fax  
01  
Fax  
Preview  
MENU  
History  
01  
01  
Speed Dial  
3
Note  
Most of the illustrations in this User’s Guide show the MFC-790CW.  
1
2
Power Save  
„ Play/Record (MFC-790CW)  
Plays voice messages stored in the  
memory. Will also let you record telephone  
calls.  
Lets you put the machine into Power Save  
mode.  
TAD keys:  
„ Play (MFC-990CW)  
„ Digital TAD  
Plays voice messages stored in memory.  
„ Erase/Mute (MFC-790CW)  
Deletes voice messages. Also, puts the  
current phone call on hold.  
Turns the Telephone Answering Device  
(TAD) on or off. Will also flash if you have  
new messages.  
„ Erase (MFC-990CW)  
Deletes voice messages.  
6
 
General Information  
1
8
6
5
Mem.  
TAD  
2071.01.2009  
0066::1111  
New Fax  
01  
Fax  
Preview  
MENU  
History  
01  
01  
Speed Dial  
7
9
8
6
5
Mem.  
TAD  
2071.01.2009  
0066::1111  
New Fax  
01  
Fax  
Preview  
MENU  
History  
01  
01  
Speed Dial  
7
9
3
Fax and telephone keys  
„ Redial (MFC-790CW)  
„ Speaker Phone  
Redials the last 30 numbers called.  
„ Pause (MFC-790CW)  
Lets you speak to another party without  
lifting the handset.  
Inserts a pause when dialling numbers.  
This function transfers to the touchscreen  
during some operations.  
„ R  
Use this key to gain access to an outside  
line, or transfer a call to another extension  
when it is connected to a PBX.  
„ Redial/Pause (MFC-990CW)  
Redials the last 30 numbers called. It also  
inserts a pause when programming quick  
dial numbers.  
„ Mute/Intercom (MFC-990CW only)  
Puts the current phone call on hold.  
Also, press this key to speak on the  
intercom or to transfer an incoming call to  
the cordless handset.  
7
 
Chapter 1  
4
Dial Pad  
LCD screen indications  
1
Use these keys to dial telephone and fax  
numbers and as a keyboard for entering  
information into the machine. This function  
transfers to the touchscreen during some  
operations.  
The LCD shows the current machine status  
when the machine is idle.  
3
12  
1
2
The # key lets you temporarily switch the  
dialling mode during a telephone call from  
Pulse to Tone.  
Mem.  
TAD  
2071.01.2009  
0066::1111  
5
6
LCD (liquid crystal display)  
This is a Touchscreen LCD. You can access  
the menus and options by pressing buttons  
displayed on the screen.  
New Fax  
01  
Fax  
MENU  
4
Preview  
01  
01  
History  
Speed Dial  
Also, you can adjust the angle of the display by  
lifting it.  
11  
10 9 8 7 6  
5
Mode keys:  
1
Wireless Status  
„ Fax  
A four level indicator shows the current  
wireless signal strength if you are using a  
wireless connection.  
Lets you access Fax mode.  
„ Scan  
Lets you access Scan mode.  
„ Copy  
Lets you access Copy mode.  
„ Photo Capture  
0
Max  
2
3
Memory Status  
Lets you access PhotoCapture Center™  
mode.  
Lets you see the available memory in the  
machine.  
7
Microphone  
Current Receive Mode  
Lets you see the current receive mode.  
„ Fax(Fax only)  
Picks up your voice when you speak to another  
party using Speaker Phone.  
8
9
Stop/Exit  
„ F/T(Fax/Tel)  
Stops an operation or exits from a menu.  
„ Mnl(Manual)  
Start keys:  
„ TAD(Msg Ctr)  
„ Colour Start  
4
5
Ink indicator  
Lets you start sending faxes or making  
copies in full colour. Also lets you start a  
scanning operation (in colour or mono,  
depending on the scanning setting in the  
ControlCenter software).  
Lets you see the available ink volume.  
Also, lets you access the Inkmenu.  
Speed Dial  
Lets you search the number you want to  
fax/dial.  
„ Mono Start  
Lets you start sending faxes or making  
copies in monochrome. Also lets you start a  
scanning operation (in colour or mono  
depending on the scanning setting in the  
ControlCenter software).  
6
7
MENU  
Lets you access the main menu.  
Faxes in memory  
Shows how many received faxes are in the  
memory.  
8
Fax Preview  
Lets you preview received faxes.  
8
     
General Information  
9
New Fax(es)  
Basic Operations  
1
When Fax Previewis set to On, you can see  
how many new faxes you have received.  
To operate the Touchscreen use your finger  
to press the MENUor option button directly on  
the LCD screen. To display and access all the  
screen menus or options in a setting, press  
a b or d c to scroll through them.  
1
10 Voice messages in the machine’s memory  
Shows how many received voice messages  
are in the memory.  
11 History  
Lets you view a list of outgoing calls and the  
caller ID history.  
The following steps show how to change a  
setting in the machine. In this example the  
Sleep mode setting is changed from  
30 Minsto 10 Mins.  
Also, lets you fax or call the number you have  
chosen from the lists.  
12 Warning icon  
a Press MENU.  
Appears when there is an error or maintenance  
message; press the Warning icon to view it,  
b Press a or b to display  
General Setup.  
and then press  
screen.  
to return to the Ready  
MENU  
General Setup  
Fax  
Network  
c Press General Setup.  
d Press a or b to display Sleep Mode.  
General Setup  
LCD Settings  
Sleep Mode  
30 Mins  
e Press Sleep Mode.  
f Press 10 Mins.  
Sleep Mode  
1 Min  
3 Mins  
10 Mins  
2 Mins  
5 Mins  
g Press Stop/Exit.  
9
 
Loading paper and documents  
2
2
c With both hands, gently press and slide  
Loading paper and  
other print media  
the paper side guides (1) and paper  
length guide (2) to fit the paper size.  
Make sure that the triangular marks (3)  
on the paper side guides (1) and paper  
length guide (2) line up with the mark for  
the paper size you are using.  
2
Note  
To print on 10 x 15 cm or Photo L paper,  
you must use the photo paper tray. (See  
Loading photo paper on page 14.)  
1
a If the paper support flap is open, close it,  
and then pull the paper tray completely  
out of the machine.  
3
2
b Lift the output paper tray (1).  
3
Note  
1
When you are using Legal size paper,  
press and hold the universal guide release  
button (1) as you slide out the front of the  
paper tray.  
1
10  
   
Loading paper and documents  
d Fan the stack of paper well to avoid  
f Gently adjust the paper side guides (1)  
to the paper with both hands.  
paper jams and misfeeds.  
Make sure the paper side guides touch  
the sides of the paper.  
1
2
Note  
Always make sure that the paper is not  
curled.  
e Gently put the paper into the paper tray  
print side down and top edge in first.  
Check that the paper is flat in the tray.  
g Close the output paper tray.  
Note  
Be careful that you do not push the paper  
in too far; it may lift at the back of the tray  
and cause feed problems.  
11  
Chapter 2  
h Slowly push the paper tray completely  
Loading envelopes and  
post cards  
into the machine.  
2
About envelopes  
2
„ Use envelopes that weigh between 80 to  
95 g/m2.  
„ Some envelopes need margin settings to  
be set in the application. Make sure you  
do a test print first before printing many  
envelopes.  
i While holding the paper tray in place,  
pull out the paper support (1) until it  
clicks, and then unfold the paper  
support flap (2).  
CAUTION  
DO NOT use any of the following types of  
envelopes, as they will cause paper feed  
problems:  
• That are of a baggy construction.  
• That are embossed (have raised writing  
on them).  
2
• That have clasps or staples.  
• That are pre-printed on the inside.  
1
Glue  
Double flap  
Note  
Do not use the paper support flap for  
Legal paper.  
Occasionally you may experience paper  
feed problems caused by the thickness,  
size and flap shape of the envelopes you  
are using.  
12  
   
Loading paper and documents  
b Put envelopes or postcards in the paper  
tray with the address side down and the  
leading edge (top of the envelopes) in  
first. With both hands, gently press and  
slide the paper side guides (1) and  
paper length guide (2) to fit the size of  
the envelopes or postcards.  
How to load envelopes and postcards  
2
a Before loading, press the corners and  
sides of envelopes or postcards to make  
them as flat as possible.  
2
Note  
If envelopes or postcards are ‘double-  
feeding’, put one envelope or postcard in  
the paper tray at a time.  
1
2
13  
 
Chapter 2  
If you have problems when printing on  
envelopes, try the following suggestions:  
Loading photo paper  
2
2
Use the photo paper tray which is located on  
the top of the output paper tray to print on  
Photo (10 × 15 cm) and Photo L size paper.  
When you use the photo paper tray, you do  
not have to take out the paper that is in the  
tray beneath it.  
a Make sure the flap is either to the side of  
the envelope or to the back edge of the  
envelope when printing.  
b Adjust the size and margin in your  
application.  
a Squeeze the blue photo tray release  
button (1) using your right index finger  
and thumb and push the photo tray  
forward until it clicks into the photo  
printing position (2).  
1
2
3
3 Photo Paper Tray  
b Press and slide the paper side  
guides (1) and paper length guide (2) to  
fit the paper size.  
1
2
14  
   
Loading paper and documents  
c Put the photo paper into the photo paper  
tray and gently adjust the paper side  
guides to the paper.  
Removing small printouts  
from the machine  
2
Make sure the paper side guides touch  
the sides of the paper.  
When the machine ejects small paper onto  
the output paper tray you may not be able to  
reach it. Make sure printing has finished, and  
then pull the tray completely out of the  
machine.  
2
Note  
• Be careful that you do not push the paper  
in too far; it may lift at the back of the tray  
and cause feed problems.  
• Always make sure that the paper is not  
curled or wrinkled.  
d When you have finished printing photos  
return the photo paper tray to the normal  
printing position.  
Squeeze the blue photo tray release  
button (1) using your right index finger  
and thumb and pull the photo tray  
backward until it clicks (2).  
1
2
15  
 
Chapter 2  
Printable area  
2
The printable area depends on the settings in the application you are using. The figures below  
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the  
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.  
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide  
on the CD-ROM.)  
Cut Sheet Paper  
Envelopes  
3
4
3
1
4
1
2
2
Top (1)  
3 mm  
Bottom (2)  
3 mm  
Left (3)  
3 mm  
Right (4)  
3 mm  
Cut Sheet  
Envelopes  
12 mm  
24 mm  
3 mm  
3 mm  
Note  
The Borderless feature is not available for envelopes.  
16  
 
Loading paper and documents  
Recommended print media  
2
Acceptable paper and  
other print media  
2
To get the best print quality, we suggest using  
Brother paper. (See table below.)  
The print quality can be affected by the type  
of paper you use in the machine.  
If Brother paper is not available in your  
country, we recommend testing various  
papers before purchasing large quantities.  
2
To get the best print quality for the settings  
you have chosen, always set the Paper Type  
to match the type of paper you load.  
We recommend using ‘3M Transparency  
Film’ when you print on transparencies.  
You can use plain paper, inkjet paper (coated  
paper), glossy paper, transparencies and  
envelopes.  
Brother paper  
Paper Type  
Item  
We recommend testing various paper types  
before buying large quantities.  
A4 Plain  
BP60PA  
BP71GA4  
BP60MA  
A4 Glossy Photo  
A4 Inkjet (Matte)  
For best results, use Brother paper.  
„ When you print on inkjet paper (coated  
paper), transparencies and photo paper,  
be sure to choose the correct print media  
in the ‘Basic’ tab of the printer driver or in  
the Paper Type setting of the menu. (See  
Paper Type on page 25.)  
10 x 15 cm Glossy Photo BP71GP  
Handling and using print  
media  
2
„ When you print on Brother Photo paper,  
load one extra sheet of the same photo  
paper in the paper tray. An extra sheet has  
been included in the paper package for  
this purpose.  
„ Store paper in its original packaging, and  
keep it sealed. Keep the paper flat and  
away from moisture, direct sunlight and  
heat.  
„ Avoid touching the shiny (coated) side of  
photo paper. Load photo paper with the  
shiny side facing down.  
„ When you use transparencies or photo  
paper, remove each sheet at once to  
prevent smudging or paper jams.  
„ Avoid touching either side of  
„ Avoid touching the printed surface of the  
paper immediately after printing; the  
surface may not be completely dry and  
may stain your fingers.  
transparencies because they absorb  
water and perspiration easily, and this  
may cause decreased output quality.  
Transparencies designed for laser  
printers/copiers may stain your next  
document. Use only transparencies  
recommended for inkjet printing.  
„ You can only print on both sides of the  
paper with PC printing. See Printing for  
Windows® in the Software User’s Guide  
on the CD-ROM.  
17  
       
Chapter 2  
Improper Setup  
DO NOT use the following kinds of paper:  
• Damaged, curled, wrinkled, or  
irregularly shaped paper  
1
1
1
2 mm or greater  
• Extremely shiny or highly textured paper  
• Paper that cannot be arranged uniformly  
when stacked  
• Paper made with a short grain  
Paper capacity of the output paper  
tray  
2
Up to 50 sheets of 80 g/m2 A4 paper.  
„ Transparencies or photo paper must be  
picked up from the output paper tray one  
page at a time to avoid smudging.  
18  
Loading paper and documents  
Choosing the right print media  
2
Paper type and size for each operation  
2
2
Paper Type  
Paper Size  
Usage  
Fax  
Copy  
Photo  
Printer  
Capture  
Cut Sheet  
Letter  
A4  
215.9 × 279.4 mm (8 1/2 × 11 in.) Yes  
Yes  
Yes  
Yes  
–
Yes  
Yes  
–
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
210 × 297 mm (8.3 × 11.7 in.)  
Yes  
Legal  
Executive  
JIS B5  
A5  
215.9 × 355.6 mm (8 1/2 × 14 in.) Yes  
184 × 267 mm (7 1/4 × 10 1/2 in.) –  
–
182 × 257 mm (7.2 × 10.1 in.)  
148 × 210 mm (5.8 × 8.3 in.)  
105 × 148 mm (4.1 × 5.8 in.)  
10 × 15 cm (4 × 6 in.)  
–
–
–
–
–
–
–
–
–
–
–
Yes  
–
–
A6  
–
Cards  
Photo  
Photo L  
Photo 2L  
Yes  
–
Yes  
–
89 × 127 mm (3 1/2 × 5 in.)  
13 × 18 cm (5 × 7 in.)  
–
Yes  
–
Index Card 127 × 203 mm (5 × 8 in.)  
Postcard 1 100 × 148 mm (3.9 × 5.8 in.)  
–
–
–
Postcard 2 148 × 200 mm (5.8 × 7.9 in.)  
–
–
(Double)  
Envelopes  
C5  
Envelope  
162 × 229 mm (6.4 × 9 in.)  
110 × 220 mm (4.3 × 8.7 in.)  
–
–
–
–
–
–
Yes  
Yes  
DL  
Envelope  
COM-10  
Monarch  
105 × 241 mm (4 1/8 × 9 1/2 in.)  
98 × 191 mm (3 7/8 × 7 1/2 in.)  
105 × 235 mm (4.1 × 9.3 in.)  
–
–
–
–
–
–
–
–
–
Yes  
Yes  
Yes  
JE4  
Envelope  
Transparencies Letter  
A4  
215.9 × 279.4 mm (8 1/2 × 11 in.) –  
210 × 297 mm (8.3 × 11.7 in.)  
Yes  
Yes  
–
–
Yes  
Yes  
–
19  
     
Chapter 2  
Paper weight, thickness and capacity  
2
Paper Type  
Weight  
Thickness  
No. of  
sheets  
64 to 120 g/m2  
64 to 200 g/m2  
Up to 220 g/m2  
Up to 220 g/m2  
Up to 120 g/m2  
Up to 200 g/m2  
100 1  
20  
Cut  
Sheet  
Plain Paper  
0.08 to 0.15 mm  
0.08 to 0.25 mm  
Up to 0.25 mm  
Up to 0.25 mm  
Up to 0.15 mm  
Up to 0.25 mm  
Up to 0.52 mm  
–
Inkjet Paper  
20 2 3  
Glossy Paper  
20 2 3  
30  
Cards Photo Card  
Index Card  
Postcard  
30  
10  
10  
75 to 95 g/m2  
–
Envelopes  
Transparencies  
1
2
3
Up to 100 sheets of 80 g/m2 paper.  
For Photo 10×15 cm paper and Photo L paper, use the photo paper tray. (See Loading photo paper on page 14.)  
BP71 (260 g/m2) paper is especially designed for Brother inkjet machines.  
20  
         
Loading paper and documents  
a Unfold the ADF Document Output  
Loading documents  
2
Support Flap (1).  
You can send a fax, make copies, and scan  
from the ADF (automatic document feeder)  
and from the scanner glass.  
b Fan the pages well.  
c Adjust the paper guides to fit the width of  
2
your documents.  
Using the ADF  
2
d Place your documents, face down, top  
edge first in the ADF until you feel them  
touch the feed roller.  
The ADF can hold up to 15 pages and feeds  
each sheet individually. Use standard  
80 g/m2 paper and always fan the pages  
before putting them in the ADF.  
1
Recommended environment  
2
2
2
Temperature:  
Humidity:  
Paper:  
20° C to 30° C  
50% to 70%  
80 g/m2  
CAUTION  
Document Sizes Supported  
DO NOT leave thick documents on the  
scanner glass. If you do this, the ADF may  
jam.  
Length:  
Width:  
148 to 355.6 mm  
148 to 215.9 mm  
64 to 90 g/m2  
Weight:  
Using the scanner glass  
2
How to load documents  
CAUTION  
You can use the scanner glass to fax, copy or  
scan pages of a book or one page at a time.  
Document Sizes Supported  
2
DO NOT pull on the document while it is  
feeding.  
Length:  
Width:  
Up to 297 mm  
Up to 215.9 mm  
Up to 2 kg  
DO NOT use paper that is curled, wrinkled,  
folded, ripped, stapled, paper clipped,  
pasted or taped.  
Weight:  
DO NOT use cardboard, newspaper or  
fabric.  
„ Make sure documents are completely dry.  
21  
     
Chapter 2  
How to load documents  
Note  
2
Scannable area  
2
The scannable area depends on the settings  
in the application you are using. The figures  
below show the areas you cannot scan on  
paper.  
To use the scanner glass, the ADF must  
be empty.  
a Lift the document cover.  
3
4
b Using the document guidelines on the  
left and top, put the document face down  
in the upper left corner of the scanner  
glass.  
1
2
Usage Document Top (1)  
Left (3)  
Size  
Letter  
A4  
Bottom (2) Right (4)  
Fax  
3 mm  
3 mm  
3 mm  
3 mm  
3 mm  
3 mm  
4 mm  
1 mm  
3 mm  
3 mm  
3 mm  
3 mm  
Copy  
Scan  
Letter  
A4  
Letter  
A4  
c Close the document cover.  
CAUTION  
If you are scanning a book or thick  
document, DO NOT slam the cover down or  
press on it.  
22  
   
General setup  
3
3
Power Save setting  
3
Power Save mode  
3
You can put the machine into Power Save  
mode by pressing the Power Save key. You  
can still receive telephone calls in Power  
Save mode. For further information on  
receiving faxes in the Power Save condition,  
please see the table on page 24. The delayed  
faxes that have been set up will be sent. You  
can even retrieve faxes using Remote  
You can customize the machine's  
Power Save key. The factory setting is  
Fax Receive:On. Your machine can  
receive faxes or calls even when the machine  
is in Power Save mode. If you do not want  
your machine to receive faxes or calls, turn  
this setting to Fax Receive:Off.  
3
a Press MENU.  
Retrieval if you are away from your machine.  
If you want to do other operations, you must  
take the machine out of Power Save mode.  
b Press a or b to display  
General Setup.  
Note  
c Press General Setup.  
If you have connected an external  
telephone or TAD, it is always available.  
d Press a or b to display  
P.Save Setting.  
Putting your machine in  
Power Save mode  
e Press P.Save Setting.  
3
f Press Fax Receive:Offor  
Fax Receive:On.  
a Press the Power Save key. The LCD  
will tell you that you cannot use the  
phone once it is switched off.  
Press Yes.  
„ (MFC-790CW) Go to step h.  
„ (MFC-990CW) If you choose  
Fax Receive:On, go to step g.  
The LCD shows Shutting Downand  
will stay on for a few seconds before  
going off.  
„ If you choose Fax Receive:Off,  
go to step h.  
Bringing your machine out of  
Power Save mode  
g Press Ring Tone:On.  
Make sure you set the Ring Volume to  
Low, Medor High. (See Ring Volume  
on page 26.)  
3
a Press the Power Save key.  
The LCD shows the date and time.  
h Press Stop/Exit.  
Note  
Note  
• Even if you have put the machine into  
Power Save mode, it will periodically clean  
the print head to preserve print quality.  
• If you unplug the AC power cord, no  
machine operations will be available.  
• You can customize Power Save mode so  
that, apart from automatic head cleaning,  
no machine operations are available. (See  
Power Save setting on page 23.)  
If you choose Ring Tone:Off, the  
machine will not ring when you receive a  
call.  
23  
               
Chapter 3  
MFC-790CW  
MFC-990CW  
On/Off  
setting  
Receive  
mode  
Available  
operations  
On/Off  
setting  
Receive  
mode  
Available  
operations  
Fax Receive: Fax Only  
Fax Receive  
Fax Detect  
Delayed Fax 4  
Fax Forward 4  
Fax Storage 4  
Fax Receive: Fax Only  
Fax Receive  
Fax Detect  
Delayed Fax 4  
Fax Forward 4  
Fax Storage 4  
1 2  
1 2  
On  
On  
Manual3  
(factory  
Fax/Tel  
Manual3  
(factory  
setting)  
setting)  
Fax Preview 4  
PC Fax Receive 4  
Remote Retrieval 4  
Fax Preview 4  
PC Fax Receive 4  
Remote Retrieval 4  
TAD  
Fax Receive  
Recording  
TAD  
Fax Receive  
Recording  
Incoming Message  
Incoming Message  
Fax Detect  
Fax Detect  
Delayed Fax 4  
Fax Forward 4  
Fax Storage 4  
Delayed Fax 4  
Fax Forward 4  
Fax Storage 4  
Fax Preview 4  
PC Fax Receive 4  
Remote Retrieval 4  
Fax Preview 4  
PC Fax Receive 4  
Remote Retrieval 4  
Manual  
Fax Detect  
Delayed Fax 4  
Manual  
Fax Detect  
Delayed Fax 4  
Fax/Tel5  
Fax Receive:  
Off  
—
No machine  
Fax Receive:  
Off  
—
No machine  
operations will be  
available other  
than cleaning the  
print head.  
operations will be  
available other  
than cleaning the  
print head.  
1
You cannot receive a fax with Mono Start or  
Colour Start.  
1
2
3
You cannot receive a fax with Mono Start or  
Colour Start.  
2
3
You can receive telephone calls by lifting the handset  
You can receive telephone calls by using the  
cordless handset.  
When an external TAD is connected and Fax Detect  
is turned on.  
When an external TAD is connected and Fax Detect  
is turned on.  
4
Set before you switch off the machine.  
4
5
Set before you switch off the machine.  
You cannot receive a fax automatically if you have  
set the receive mode to Fax/Tel.  
24  
                   
General setup  
Mode Timer  
3
Paper settings  
3
The machine has four temporary mode keys  
on the control panel: Fax, Scan, Copy and  
Photo Capture. You can change the amount  
of time the machine takes after the last Scan,  
Copy or PhotoCapture operation before it  
returns to Fax mode. If you choose Off, the  
machine stays in the mode you used last.  
Paper Type  
3
To get the best print quality, set the machine  
for the type of paper you are using.  
a Press MENU.  
3
b Press a or b to display  
General Setup.  
c Press General Setup.  
d Press a or b to display Paper Type.  
e Press Paper Type.  
a Press MENU.  
f Press Plain Paper, Inkjet Paper,  
Brother BP71, Other Glossyor  
Transparency.  
b Press a or b to display  
General Setup.  
g Press Stop/Exit.  
c Press General Setup.  
d Press a or b to display Mode Timer.  
e Press Mode Timer.  
Note  
The machine ejects paper with printed  
surfaces face up onto the paper tray in  
front of the machine. When you use  
transparencies or glossy paper, remove  
each sheet at once to prevent smudging  
or paper jams.  
f Press 0 Sec, 30 Secs, 1 Min,  
2 Mins, 5 Minsor Off.  
g Press Stop/Exit.  
25  
     
Chapter 3  
Paper Size  
3
Volume Settings  
3
You can use five sizes of paper for copying:  
Letter, Legal, A4, A5 and 10 × 15 cm.  
(4 × 6 in.) and three sizes for printing faxes:  
Letter, Legal and A4. When you change the  
size of paper you load in the machine, you will  
need to change the paper size setting at the  
same time so your machine can fit an  
incoming fax on the page.  
Ring Volume  
3
You can choose a range of ring volume  
levels, from Highto Off.  
The machine will keep the new setting until  
you change it.You can also change the  
volume through the menu, by following the  
instructions below:  
a Press MENU.  
Setting the Ring Volume from the  
menu  
b Press a or b to display  
General Setup.  
3
c Press General Setup.  
d Press a or b to display Paper Size.  
e Press Paper Size.  
a Press MENU.  
b Press a or b to display  
General Setup.  
c Press General Setup.  
d Press a or b to display Volume.  
e Press Volume.  
f Press A4, A5, 10x15cm, Letteror  
Legal.  
g Press Stop/Exit.  
f Press Ring.  
g Press Low, Med, Highor Off.  
h Press Stop/Exit.  
26  
       
General setup  
Beeper Volume  
3
Speaker Volume  
3
When the beeper is on, the machine will beep  
when you press a key, make a mistake or  
after you send or receive a fax.  
You can choose a range of speaker volume  
levels, from Highto Off.  
a Press MENU.  
You can choose a range of volume levels,  
from Highto Off.  
b Press a or b to display  
General Setup.  
3
a Press MENU.  
c Press General Setup.  
d Press a or b to display Volume.  
e Press Volume.  
b Press a or b to display  
General Setup.  
c Press General Setup.  
d Press a or b to display Volume.  
e Press Volume.  
f Press Speaker.  
g Press Low, Med, Highor Off.  
h Press Stop/Exit.  
f Press Beeper.  
You can also adjust the speaker volume by  
pressing Speaker Phone.  
g Press Low, Med, Highor Off.  
h Press Stop/Exit.  
a Press Speaker Phone.  
b Press d or c to display Volume.  
c Press Volume.  
d Press d or c.  
This setting will stay until you change it  
again.  
e Press Speaker Phone.  
Note  
• You can adjust the speaker volume while  
you are listening to your outgoing  
message (OGM) and incoming messages  
(ICM’s) by pressing d or c.  
• If you turn Incoming Recording Monitor to  
OFF the Speaker for screening calls will  
be disabled and you won’t hear callers  
leaving messages. The volume for other  
operations can still be controlled using  
d or c.  
27  
   
Chapter 3  
Automatic Daylight  
Savings Time  
Sleep Mode  
3
3
You can choose how long the machine must  
be idle (from 1 to 60 minutes) before it goes  
into sleep mode. The timer will restart if any  
operation is carried out on the machine.  
You can set the machine to change  
automatically for daylight savings time. It will  
reset itself forward one hour in the Spring and  
backward one hour in the Autumn. Make sure  
you have set the correct date and time in the  
Date&Timesetting.  
a Press MENU.  
b Press a or b to display  
General Setup.  
a Press MENU.  
c Press General Setup.  
d Press a or b to display Sleep Mode.  
e Press Sleep Mode.  
b Press a or b to display  
General Setup.  
c Press General Setup.  
d Press a or b to display  
Auto Daylight.  
f Press 1 Min, 2 Mins, 3 Mins,  
5 Mins, 10 Mins, 30 Minsor  
60 Minswhich is the length of time the  
machine is idle before entering sleep  
mode.  
e Press Auto Daylight.  
f Press Off(or On).  
g Press Stop/Exit.  
g Press Stop/Exit.  
28  
   
General setup  
Setting the Dim Timer for the  
backlight  
LCD screen  
3
3
LCD Contrast  
3
You can set how long the LCD backlight stays  
on for after you go back to the Ready screen.  
You can adjust the LCD contrast for a sharper  
and more vivid display. If you are having  
difficulty reading the LCD, try changing the  
contrast setting.  
a Press MENU.  
3
b Press a or b to display  
General Setup.  
a Press MENU.  
c Press General Setup.  
d Press a or b to display LCD Settings.  
e Press LCD Settings.  
b Press a or b to display  
General Setup.  
c Press General Setup.  
d Press a or b to display LCD Settings.  
e Press LCD Settings.  
f Press Dim Timer.  
g Press 10 Secs, 20 Secs, 30 Secsor  
Off.  
f Press LCD Contrast.  
h Press Stop/Exit.  
g Press Light, Medor Dark.  
h Press Stop/Exit.  
Setting the backlight  
brightness  
3
If you are having difficulty reading the LCD,  
try changing the brightness setting.  
a Press MENU.  
b Press a or b to display  
General Setup.  
c Press General Setup.  
d Press a or b to display LCD Settings.  
e Press LCD Settings.  
f Press Backlight.  
g Press Light, Medor Dark.  
h Press Stop/Exit.  
29  
       
Security features  
4
4
Memory Security  
4
Note  
• To print the faxes in memory, turn off  
Memory Security.  
Memory Security lets you prevent  
unauthorized access to the machine. You will  
not be able to continue to schedule Delayed  
Faxes or Polling jobs. However, any pre-  
scheduled Delayed Faxes will be sent even if  
you turn on Memory Security, so they will not  
be lost.  
• You must turn off PC Fax Receive before  
you can turn on Memory Security.  
• If you forget the Memory Security  
password, please call your Brother dealer  
for service.  
While Memory Security is On, the following  
operations are available:  
Setting and changing the  
memory security password  
„ Receiving faxes into memory (limited by  
4
memory capacity)  
„ Fax Forwarding (If Fax Forwarding was  
Note  
already On)  
If you have already set the password, you  
will not need to set it again.  
„ Remote Retrieval (If Fax Storage was  
already On)  
„ Cordless handset (MFC-990CW only)  
• Making a call  
Setting a password for the first time  
a Press MENU.  
4
• Receiving a call  
• Viewing Caller ID (with subscriber  
service)  
b Press a or b to display Fax.  
c Press Fax.  
While Memory Security is On, the following  
operations are NOT available:  
d Press a or b to display  
Miscellaneous.  
„ Printing received faxes  
„ Sending faxes  
e Press Miscellaneous.  
„ Copying  
f Press a or b to display Mem Security.  
g Press Mem Security.  
„ PC printing  
„ Scanning  
„ PhotoCapture  
h Enter a 4-digit number for the password  
using the buttons on the LCD.  
Press OK.  
„ PC Fax Receive  
„ Cordless handset (MFC-990CW only)  
• Intercom  
i When the LCD shows Verify:,  
re-enter the password.  
Press OK.  
• Transfer a call  
• Register cordless handset  
„ Operation from control panel  
j Press Stop/Exit.  
30  
     
Security features  
Changing your memory security  
password  
Turning the memory security  
on/off  
4
4
a Press MENU.  
Turning on the memory security lock  
a Press MENU.  
4
b Press a or b to display Fax.  
c Press Fax.  
b Press a or b to choose Fax.  
c Press Fax.  
d Press a or b to display  
Miscellaneous.  
4
e Press Miscellaneous.  
d Press a or b to display  
Miscellaneous.  
f Press a or b to display Mem Security.  
g Press Mem Security.  
e Press Miscellaneous.  
f Press a or b to display Mem Security.  
g Press Mem Security.  
h Press Set Password.  
i Enter the registered 4-digit number for  
the current password using the buttons  
on the LCD.  
h Press Set Security.  
Press OK.  
i Enter the registered 4-digit password  
using the buttons on the LCD.  
Press OK.  
j Enter a 4-digit number for a new  
password using the buttons on the LCD.  
Press OK.  
The machine goes offline and the LCD  
shows Memory Security.  
k When the LCD shows Verify:,  
re-enter the new password using the  
buttons on the LCD.  
Note  
If there is a power failure the data will stay  
in memory for approximately 24 hours.  
Press OK.  
l Press Stop/Exit.  
Turning off the memory security  
4
a Press Unlock.  
b Enter the registered 4-digit password  
using the buttons on the LCD.  
Press OK.  
Memory Security is automatically turned  
off.  
Note  
If you enter the wrong password, the LCD  
shows Wrong Passwordand stays  
offline. The machine will stay in Secure  
mode until the registered password is  
entered.  
31  
   
Chapter 4  
32  
Section II  
Fax  
II  
Sending a Fax  
34  
43  
58  
67  
75  
80  
82  
Receiving a Fax  
Telephone and External devices  
Dialling and storing numbers  
Digital TAD  
Printing Reports  
Polling  
 
Sending a Fax  
5
5
Faxing from the ADF  
5
Entering Fax mode  
5
When you want to send a fax, or change fax  
send or receive settings, press the  
a Press  
(Fax).  
(Fax) key to illuminate it in blue.  
b Place the document face down in the  
ADF. (See Using the ADF on page 21.)  
c Enter the fax number using the dial pad.  
You can also enter the fax number by  
pressing Speed Dial, press the  
number you want and press  
Send a fax.  
Note  
The LCD shows:  
You can preview a fax message before  
sending it by setting Previewto On.  
For details, see How to preview an  
outgoing fax on page 36.  
FAX/TEL  
Fax Resolution  
Standard  
Contrast  
Auto  
Broadcasting  
Off  
d Press Mono Start or Colour Start.  
The machine starts scanning the  
document.  
History  
Speed Dial  
Press d or c to scroll through the Fax key  
options. Some functions are only available  
when sending monochrome faxes.  
Note  
• To cancel, press Stop/Exit.  
„ Fax Resolution(See page 39.)  
„ Contrast(See page 38.)  
• If you send a mono fax when the memory  
is full it will be sent in real time.  
„ Broadcasting(See page 37.)  
„ Preview(See page 36.)  
„ Delayed Fax(See page 40.)  
„ Batch TX(See page 40.)  
„ Real Time TX(See page 39.)  
„ Polled TX(See page 84.)  
„ Polling RX(See page 82.)  
„ Overseas Mode(See page 40.)  
„ Glass ScanSize(See page 35.)  
„ Set New Default(See page 41.)  
„ Factory Reset(See page 41.)  
Press the option you want.  
34  
     
Sending a Fax  
f Place the next page on the scanner  
glass.  
Faxing from the scanner glass  
5
Press Mono Start or Colour Start.  
The machine starts scanning the page.  
(Repeat steps e and f for each  
additional page.)  
You can use the scanner glass to fax pages  
of a book one at a time. The documents can  
be up to Letter or A4 size.  
You cannot send colour faxes with multiple  
pages.  
Faxing Letter size documents  
from the scanner glass  
Note  
5
Since you can only scan one page at a  
time, it is easier to use the ADF if you are  
sending a multiple page document.  
When documents are Letter size, you need to  
set Glass ScanSizeto Letter. If you do not,  
the side portion of the faxes will be missing.  
5
a Press  
(Fax).  
a Press  
(Fax).  
b Load your document face down on the  
scanner glass. (See Using the scanner  
glass on page 21.)  
b Press d or c to display  
Glass ScanSize.  
c Press Glass ScanSize.  
d Press Letter.  
c Enter the fax number using the dial pad  
or Speed Dial.  
Note  
Note  
You can preview a fax message before  
sending it by pressing Preview. For  
details, see How to preview an outgoing  
fax on page 36.  
You can save the setting you use most  
often by setting it as default. (See Setting  
your changes as a new default  
on page 41.)  
d Press Mono Start or Colour Start.  
Colour fax transmission  
5
„ If you press Mono Start, the  
machine starts scanning the first  
page. Go to step e.  
Your machine can send a colour fax to  
machines that support this feature.  
„ If you press Colour Start, the  
machine starts sending the  
document.  
Colour faxes cannot be stored in the memory.  
When you send a colour fax, the machine will  
send it in real time (even if Real Time TXis  
set to Off).  
e When the LCD asks you Next Page?,  
do one of the following:  
„ To send a single page, press No(or  
press Mono Start again).  
The machine starts sending the  
document.  
„ To send more than one page, press  
Yesand go to step f.  
35  
           
Chapter 5  
How to preview an outgoing  
fax  
Note  
5
The fax message in the memory will be  
sent and then erased when you press  
Mono Start.  
You can preview a fax message before you  
send it. You must set the Real Time  
Transmission and Polling RX to off before  
you use this feature. (See Real time  
transmission on page 39 and Polling receive  
on page 82.)  
h Press Mono Start.  
Cancelling a fax in progress  
5
If you want to cancel a fax while the machine  
is scanning, dialling or sending, press  
Stop/Exit.  
a Press  
(Fax).  
b Press d or c to display Preview.  
c Press Preview.  
d Press On.  
e Load the document.  
f Enter the fax number using the dial pad.  
You can also enter the fax number by  
pressing Speed Dial. Then, press  
a or b to display the number you want,  
press the number to choose it, and then  
press Send a fax.  
g Press Mono Start.  
The machine starts scanning the  
document and the outgoing fax appears  
on the LCD.  
When the fax is displayed, press MENU.  
The buttons will appear on the LCD and  
perform the operations shown below.  
Button  
Description  
Enlarge the fax.  
Reduce the fax.  
Scroll vertically.  
Scroll horizontally.  
or  
or  
Rotate the fax clockwise.  
d
c
Go back to the previous page.  
Go to the next page.  
Close the preview table.  
36  
     
Sending a Fax  
Broadcasting  
(Monochrome only)  
Note  
• If you did not use up any of the numbers  
for Groups, you can ‘broadcast’ faxes to  
as many as 250 different numbers.  
5
Broadcasting is when the same fax message  
is automatically sent to more than one fax  
number. You can include Groups, Speed Dial  
numbers and up to 50 manually dialled  
numbers in the same broadcast.  
• The available memory will vary depending  
on the types of jobs in the memory and the  
number of locations used for  
broadcasting. If you broadcast to the  
maximum numbers available, you will not  
be able to use dual access and delayed  
fax.  
After the broadcast is finished, a Broadcast  
Report will be printed.  
• If the memory is full, press Stop/Exit to  
stop the job. If more than one page has  
been scanned, press Mono Start to send  
the portion that is in the memory.  
a Press  
(Fax).  
5
b Load your document.  
c Press d or c to display Broadcasting.  
d Press Broadcasting.  
Cancelling a Broadcast in  
progress  
5
e You can add numbers to the broadcast  
in the following ways:  
a Press Stop/Exit.  
„ Press Add Numberand enter a  
number using the buttons on the  
LCD.  
b Do one of the following:  
„ To cancel the entire broadcast, press  
Press OK.  
Entire Broadcast. Go to step c.  
#
01  
„ Press Speed Dial. Press  
search by Alphabetical Order or  
to  
„ To cancel the current job, press the  
button that displays the number  
being dialled. Go to step d.  
Numerical Order. Press the entries  
that you want to add to the  
broadcast.  
„ To exit without cancelling, press  
Stop/Exit.  
Press OK.  
c When the LCD asks if you want to  
cancel the entire broadcast, do one of  
the following:  
f After you have entered all the fax  
numbers by repeating step e, press OK.  
„ Press Yesto confirm.  
g Press Mono Start.  
„ To exit without cancelling, press No  
or Stop/Exit.  
d Do one of the following:  
„ To cancel the current job, press Yes.  
„ To exit without cancelling, press No  
or Stop/Exit.  
37  
           
Chapter 5  
Contrast  
5
Additional sending  
operations  
5
If your document is very light or very dark, you  
may want to change the contrast. For most  
documents the factory setting Autocan be  
used. It automatically chooses the suitable  
contrast for your document.  
Sending faxes using multiple  
settings  
5
Use Lightwhen sending a light document.  
Use Darkwhen sending a dark document.  
When you send a fax you can choose any  
combination of these settings: resolution,  
contrast, scan size, overseas mode, delayed  
fax timer, polling transmission and real time  
transmission.  
a Press  
(Fax).  
b Press d or c to display Contrast.  
c Press Contrast.  
a Press  
(Fax).  
The LCD shows:  
d Press Auto, Lightor Dark.  
FAX/TEL  
Note  
Fax Resolution  
Standard  
Contrast  
Auto  
Broadcasting  
Off  
Even if you choose Lightor Dark, the  
machine will send the fax using the Auto  
setting in any of the following conditions:  
History  
Speed Dial  
• When you send a colour fax.  
b Press d or c to display a setting you  
want to change and press the setting,  
then press the option you want.  
• When you choose Photoas the Fax  
Resolution.  
c Go back to b to change more settings.  
Note  
• Most settings are temporary and the  
machine returns to its default settings after  
you send a fax.  
• You can save some of the settings you  
use most often by setting them as default.  
These settings will stay until you change  
them again. (See Setting your changes as  
a new default on page 41.)  
38  
         
Sending a Fax  
Changing fax resolution  
5
Dual access  
(Monochrome only)  
5
The quality of a fax can be improved by  
changing the fax resolution.  
You can dial a number and start scanning the  
fax into memory—even when the machine is  
sending from memory, receiving faxes or  
printing PC data. The LCD shows the new job  
number and available memory.  
a Press  
(Fax).  
b Press d or c to display  
Fax Resolution.  
The number of pages you can scan into the  
memory will vary depending on the data that  
is printed on them.  
c Press Fax Resolution.  
d Press the resolution you want.  
Note  
5
Note  
If the Out of Memorymessage appears  
while scanning documents, press  
Stop/Exit to cancel or Mono Start to send  
the scanned pages.  
You can choose four different resolution  
settings for monochrome faxes and two  
for colour.  
Monochrome  
Real time transmission  
5
Standard  
Suitable for most typed  
documents.  
When you are sending a fax, the machine will  
scan the documents into the memory before  
sending. Then, as soon as the telephone line  
is free, the machine will start dialling and  
sending.  
Fine  
Good for small print and  
transmits a little slower than  
Standard resolution.  
S.Fine  
Photo  
Good for small print or artwork  
and transmits slower than Fine  
resolution.  
If the memory is full and you are sending a  
black and white fax from the ADF, the  
machine will send the document in real time  
(even if Real Time TXis set to Off).  
Use when the document has  
varying shades of grey or is a  
photograph. This has the  
slowest transmission.  
Sometimes, you may want to send an  
important document immediately, without  
waiting for memory transmission. You can  
turn on Real Time TX.  
Colour  
Standard  
Suitable for most typed  
documents.  
a Press  
(Fax).  
Fine  
Use when the document is a  
photograph. The transmission  
time is slower than Standard  
resolution.  
b Press d or c to display Real Time TX.  
c Press Real Time TX.  
d Press On.  
If you choose S.Fineor Photoand then  
use the Colour Start key to send a fax,  
the machine will send the fax using the  
Finesetting.  
Note  
In real time transmission, the automatic  
redial feature does not work when using  
the scanner glass.  
39  
         
Chapter 5  
Overseas Mode  
5
Delayed Batch Transmission  
(Monochrome only)  
5
If you are having difficulty sending a fax  
overseas due to possible interference on the  
telephone line, we recommend that you turn  
on the Overseas mode. After you send a fax  
using this feature, the feature will turn itself  
off.  
Before sending the delayed faxes, your  
machine will help you economize by sorting  
all the faxes in the memory by destination and  
scheduled time. All delayed faxes that are  
scheduled to be sent at the same time to the  
same fax number will be sent as one fax to  
save transmission time.  
a Press  
(Fax).  
a Press  
(Fax).  
b Load your document.  
b Press d or c to display Batch TX.  
c Press Batch TX.  
d Press On.  
c Press d or c to display  
Overseas Mode.  
d Press Overseas Mode.  
e Press On(or Off).  
e Press Stop/Exit.  
Delayed Faxing  
(Monochrome only)  
Checking and cancelling  
waiting jobs  
5
5
During the day you can store up to 50 faxes  
in the memory to be sent within 24-hours.  
These faxes will be sent at the time of day you  
enter in step f.  
You can check which jobs are still waiting in  
the memory to be sent and cancel a job. (If  
there are no jobs, the LCD shows  
No Jobs Waiting.)  
a Press MENU.  
a Press  
(Fax).  
b Press a or b to display Fax.  
c Press Fax.  
b Load your document.  
c Press d or c to display Delayed Fax.  
d Press Delayed Fax.  
e Press On.  
d Press a or b to display  
Remaining Jobs.  
e Press Remaining Jobs.  
Any waiting jobs appear on the LCD.  
f Enter the time you want the fax to be  
sent (in 24-hour format) using the  
buttons on the LCD.  
f Press a or b to scroll through the jobs  
and choose the job you want to cancel.  
Press OK.  
(For example, enter 19:45 for 7:45 PM.)  
Press OK.  
g Do one of the following:  
„ To cancel, press Yes.  
If you want to cancel another job go  
to step f.  
Note  
The number of pages you can scan into  
the memory depends on the amount of  
data that is printed on each page.  
„ To exit without cancelling, press No.  
h When you have finished, press  
Stop/Exit.  
40  
                 
Sending a Fax  
Setting your changes as a  
new default  
Sending a fax manually  
5
5
Manual transmission lets you hear the  
dialling, ringing and fax-receiving tones while  
sending a fax.  
You can save the fax settings for  
Fax Resolution, Contrast,  
Glass ScanSize, Previewand  
Real Time TXyou use most often by  
setting them as default. These settings will  
stay until you change them again.  
a Press  
(Fax).  
b Load your document.  
c To listen for a dial tone do one of the  
a Press  
(Fax).  
following:  
„ (MFC-790CW) Press  
b Press d or c to choose the menu option  
that you want to change. Press your new  
option.  
5
Speaker Phone on the machine or  
pick up the handset.  
Repeat this step for each setting you  
want to change.  
„ (MFC-990CW) Press  
Speaker Phone on the machine or  
press  
(Talk) on the  
c After changing the last setting, press  
d or c to display Set New Default.  
cordless handset.  
d Press Set New Default.  
e Press Yes.  
d Dial the fax number using the dial pad.  
e When you hear the fax tone, press  
Mono Start or Colour Start.  
f Press Stop/Exit.  
If you are using the scanner glass  
press Sendto send the fax.  
Restoring all settings to the  
factory settings  
f If you pick up the handset, replace it.  
5
Sending a fax at the end of a  
conversation  
You can restore all the settings you have  
changed to the factory settings. These  
settings will stay until you change them again.  
5
At the end of a conversation you can send a  
fax to the other party before you both hang  
up.  
a Press  
(Fax).  
b Press d or c to display  
Factory Reset.  
a Ask the other party to wait for fax tones  
(beeps) and then to press the Start or  
Send key before hanging up.  
c Press Factory Reset.  
d Press Yes.  
b Load your document.  
c Press Mono Start or Colour Start.  
e Press Stop/Exit.  
„ If you are using the scanner glass,  
press Sendto send the fax.  
d Replace the handset.  
41  
           
Chapter 5  
Out of Memory message  
5
If you get an Out of Memorymessage  
while scanning the first page of a fax, press  
Stop/Exit to cancel the fax.  
If you get an Out of Memorymessage  
while scanning a subsequent page, you will  
have the option to press Mono Start to send  
the pages scanned so far, or to press  
Stop/Exit to cancel the operation.  
Note  
If you do not want to delete your stored  
faxes to clear the memory, you can send  
the fax in real time. (See Real time  
transmission on page 39.)  
42  
 
Receiving a Fax  
6
6
Receive modes  
6
You must choose a receive mode depending on the external devices and telephone services you  
have on your line.  
Choose the Receive Mode  
6
By default, your machine will automatically receive any faxes that are sent to it. The diagram below  
will help you choose the correct mode.  
For more detailed information on the receive modes, see Using receive modes on page 45.  
Are you using the built-in TAD?  
No  
See Digital TAD.  
6
Yes  
Do you want to use the telephone features of your machine (if available) or  
an external telephone or external telephone answering device connected  
on the same line as the machine?  
Yes  
No  
Are you using the voice message function of an external telephone  
answering device?  
Fax Only  
Manual  
No  
Do you want the machine to answer fax and  
telephone calls automatically?  
No  
Fax/Tel  
Yes  
Yes  
Manual*  
* We recommend you set Fax Detectto On.  
43  
     
Chapter 6  
To set a receive mode follow the instructions below.  
a Press MENU.  
b Press a or b to display Initial Setup.  
c Press Initial Setup.  
d Press a or b to display Receive Mode.  
e Press Receive Mode.  
f Press Fax Only, Fax/Telor Manual.  
g Press Stop/Exit.  
The LCD will display the current receive mode.  
44  
Receiving a Fax  
TAD  
6
Using receive modes  
6
TAD helps you automatically manage  
incoming calls, by recognising whether they  
are fax or voice calls and dealing with them in  
one of the following ways:  
Some receive modes answer automatically  
(Fax Onlyand Fax/Tel). You may want to  
change the ring delay before using these  
modes. (See Ring Delay on page 46.)  
„ Faxes will be automatically received.  
„ Voice callers can record a message.  
To set up the TAD mode, see page 75.  
Fax only  
6
Fax only mode will automatically answer  
every call as a fax call.  
If TAD Mode is On, it will override  
your receive mode setting. The  
screen shows TAD.  
Fax/Tel  
6
If TAD Mode is Off, the receive  
mode returns to your original  
setting. (See TAD-Mode for internal  
TAD on page 75.)  
Fax/Tel mode helps you automatically  
manage incoming calls, by recognizing  
whether they are fax or voice calls and  
dealing with them in one of the following  
ways:  
6
„ Faxes will be automatically received.  
„ Voice calls will start the F/T Ring to tell you  
to pick up the line. The F/T Ring is a fast  
double ring made by your machine.  
(Also see F/T Ring Time (Fax/Tel mode only)  
on page 46 and Ring Delay on page 46.)  
You can provide useful information or advise  
callers to hold until their call is answered by  
recording a voice message. They will hear  
this message when the F/T ring sounds. The  
caller will not be able to leave a message.  
See Outgoing message (OGM) on page 75.  
Manual  
6
Manual mode turns off all automatic  
answering functions unless you are using the  
BT Call Sign feature or an external telephone  
answering device (TAD).  
To receive a fax in manual mode, press  
Speaker Phone or lift the handset of an  
external telephone. When you hear fax tones  
(short repeating beeps), press Mono Start or  
Colour Start. You can also use the Fax  
Detect feature to receive faxes by lifting a  
handset on the same line as the machine.  
Also see Fax Detect on page 47.  
45  
             
Chapter 6  
F/T Ring Time  
(Fax/Tel mode only)  
Receive mode settings  
6
6
Ring Delay  
6
When somebody calls your machine, you and  
your caller will hear the normal telephone ring  
sound. The number of rings is set by the ring  
delay setting.  
The Ring Delay sets the number of times the  
machine rings before it answers in Fax Only  
or Fax/Telmode. If you have external or  
extension telephones on the same line as the  
machine, choose the maximum number of  
rings.  
If the call is a fax, then your machine will  
receive it; however, if it is a voice call the  
machine will sound the F/T Ring (a fast  
double-ring) for the time you have set in the  
F/T Ring time setting. If you hear the F/T Ring  
it means that you have a voice caller on the  
line.  
(See Operation from extension telephones  
on page 64 and Fax Detect on page 47.)  
If toll saver is On, then the ring delay setting  
has no effect. See Setting toll saver  
on pages 78.  
Because the F/T Ring is made by the  
machine, extension and external telephones  
will not ring; however, you can still answer the  
call on any telephone. (For more information  
see Using remote codes on page 65.)  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display  
Setup Receive.  
e Press Setup Receive.  
f Press a or b to display Ring Delay.  
g Press Ring Delay.  
d Press a or b to display  
Setup Receive.  
e Press Setup Receive.  
f Press a or b to display  
F/T Ring Time.  
h Press Ring Delayagain.  
i Press the number of times the machine  
will ring before it answers.  
If you choose 0, the line will not ring at  
all.  
g Press F/T Ring Time.  
h Press how long the machine will ring to  
alert you that you have a voice call (20,  
30, 40 or 70 seconds).  
j Press Stop/Exit.  
i Press Stop/Exit.  
Note  
Even if the caller hangs up during the  
pseudo/double-ringing, the machine will  
continue to ring for the set time.  
46  
         
Receiving a Fax  
a Press MENU.  
Fax Detect  
6
b Press a or b to display Fax.  
c Press Fax.  
If Fax Detect is On:  
6
The machine receives a fax call  
d Press a or b to display  
Setup Receive.  
automatically, even if you answer the call.  
When you see Receivingon the LCD or  
when you hear “chirps” through the handset  
you are using, just replace the handset. Your  
machine will do the rest.  
e Press Setup Receive.  
f Press a or b to display Fax Detect.  
g Press Fax Detect.  
If Fax Detect is Semi:  
6
The machine will only receive a fax call  
automatically if you answered it using the  
machine’s handset, cordless handset or  
Speaker Phone. If you answered at an  
extension telephone, press l 5 1. (See  
Operation from extension telephones  
on page 64.)  
h Press On, Semi(or Off).  
i Press Stop/Exit.  
6
If Fax Detect is Off:  
6
If you are at the machine and answer a fax  
call by lifting the handset, press Mono Start  
or Colour Start, then press Receiveto  
receive the fax.  
If you answered at an extension telephone,  
press l 5 1. (See Operation from extension  
telephones on page 64.)  
Note  
• If this feature is set to On, but your  
machine does not connect a fax call when  
you lift an extension or external telephone  
handset, press the remote activation code  
l 5 1.  
• If you send faxes from a computer on the  
same telephone line and the machine  
intercepts them, set Fax Detect to Off.  
• (MFC-990CW) If you typically carry the  
cordless handset away from the machine,  
we recommend that you turn on Fax  
Detect. If Fax Detect is turned off and you  
answer a fax call, you will have to go to the  
machine and press Mono Start or  
Colour Start.  
47  
   
Chapter 6  
Memory Receive  
(Monochrome only)  
Note  
• If you choose Backup Print:On, the  
machine will also print the fax so you will  
have a copy. This is a safety feature in  
case there is a power failure before the fax  
is forwarded or a problem at the receiving  
machine. The Backup Print:On  
feature will not work if Fax Preview is on.  
• The machine can store faxes for  
approximately 24 hours if there is a power  
failure.  
6
You can only use one Memory Receive  
operation at a time:  
„ Fax Forwarding  
„ Fax Storage  
„ PC Fax Receive  
„ Off  
• When you receive a colour fax, your  
machine prints the colour fax but does not  
send the fax to the fax forwarding number  
you programmed.  
You can change your selection at any time. If  
received faxes are still in the machine’s  
memory when you change the Memory  
Receive operation, a message will appear on  
the LCD. (See Changing Memory Receive  
Operations on page 50.)  
k Press Stop/Exit.  
Fax Storage  
6
Fax Forwarding  
6
If you choose Fax Storage, your machine  
stores the received fax in the memory. You  
will be able to retrieve fax messages from  
another location using the remote retrieval  
commands.  
When you choose Fax Forward, your  
machine stores the received fax in the  
memory. The machine will then dial the fax  
number you have programmed and forward  
the fax message.  
If you have set Fax Storage, a backup copy  
will automatically be printed at the machine.  
a Press MENU.  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display  
Setup Receive.  
d Press a or b to display  
Setup Receive.  
e Press Setup Receive.  
e Press Setup Receive.  
f Press a or b to display  
Memory Receive.  
f Press a or b to display  
Memory Receive.  
g Press Memory Receive.  
h Press Fax Storage.  
i Press Stop/Exit.  
g Press Memory Receive.  
h Press Fax Forward.  
i Enter the forwarding number (up to 20  
digits) using the buttons on the LCD.  
Press OK.  
Note  
Colour faxes cannot be stored in the  
memory. When you receive a colour fax  
your machine prints the colour fax.  
j Press Backup Print:Onor  
Backup Print:Off.  
48  
       
Receiving a Fax  
l Press Stop/Exit.  
PC Fax Receive  
6
Note  
If you turn on the PC-Fax Receive feature  
your machine will store received faxes in  
memory and send them to your PC  
automatically. You can then use your PC to  
view and store these faxes.  
• PC Fax Receive is not supported in the  
Mac OS®.  
• Before you can set up PC Fax Receive  
you must install the MFL-Pro Suite  
software on your PC. Make sure your PC  
is connected and turned on. (For details  
see PC-FAX Receiving in the Software  
User’s Guide on the CD-ROM.)  
Even if you have turned off your PC (at night  
or on the weekend, for example), your  
machine will receive and store your faxes in  
its memory. The number of received faxes  
that are stored in the memory will appear on  
the LCD.  
• In the event of a power failure, the  
machine will store your faxes in the  
memory for approximately 24 hours.  
However, if you choose  
When you start your PC and the PC-FAX  
Receiving software runs, your machine  
transfers your faxes to your PC automatically.  
Backup Print:Onthe machine will print  
the fax, so you will have a copy if there is  
a power failure before it is sent to the PC.  
6
To transfer the received faxes to your PC you  
must have the PC-FAX Receiving software  
running on your PC. (For details, see PC-FAX  
receiving in the Software User’s Guide on the  
CD-ROM.)  
• If you get an error message and the  
machine cannot print the faxes in memory,  
you can use this setting to transfer your  
faxes to your PC. (For details, see Error  
and Maintenance messages  
If you choose Backup Print:Onthe  
machine will also print the fax.  
on page 142.)  
a Press MENU.  
• When you receive a colour fax, your  
machine prints the colour fax but does not  
send the fax to your PC.  
b Press a or b to display Fax.  
c Press Fax.  
Changing the destination PC  
a Press MENU.  
6
d Press a or b to display  
Setup Receive.  
e Press Setup Receive.  
b Press a or b to display Fax.  
c Press Fax.  
f Press a or b to display  
Memory Receive.  
d Press a or b to display  
Setup Receive.  
g Press Memory Receive.  
h Press PC Fax Receive.  
e Press Setup Receive.  
i Press <USB>or the PC you want to  
f Press a or b to display  
Memory Receive.  
receive faxes.  
j Press OK.  
g Press Memory Receive.  
h Press PC Fax Receive.  
k Press Backup Print:Onor  
Backup Print:Off.  
49  
   
Chapter 6  
i Press <USB>, or the PC you want to  
receive faxes.  
Changing Memory Receive  
Operations  
6
Press OK.  
If received faxes remain in your machine’s  
memory when you change the Memory  
Receive Operations, the LCD will ask you  
one of the following questions:  
j Press Backup Print:Onor  
Backup Print:Off.  
k Press Stop/Exit.  
„ Erase All Doc?  
„ Print All Fax?  
Turning off Memory Receive  
Operations  
6
• If you press Yes, faxes in the memory  
will be erased or printed before the  
setting changes. If a backup copy has  
already been printed it will not be  
printed again.  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
• If you press No, faxes in the memory  
will not be erased or printed and the  
setting will be unchanged.  
d Press a or b to display  
Setup Receive.  
If received faxes are left in the machine's  
memory when you change to  
PC Fax Receivefrom another option  
[Fax Forwardor Fax Storage], press a or  
b to choose the PC or USB.  
e Press Setup Receive.  
f Press a or b to display  
Memory Receive.  
The LCD will ask you the following question:  
g Press Memory Receive.  
h Press Off.  
„ Send Fax to PC?  
• If you press Yes, faxes in the memory  
will be sent to your PC before the  
setting changes. You will be asked if  
you want to turn on Backup Print. (For  
detail, see PC Fax Receive  
i Press Stop/Exit.  
Note  
The LCD will give you more options if  
there are received faxes still in your  
machine’s memory. (See Changing  
on page 49.)  
• If you press No, faxes in the memory  
will not be erased or transferred to your  
PC and the setting will be unchanged.  
Memory Receive Operations on page 50.)  
50  
     
Receiving a Fax  
Using Fax Preview  
6
Fax Preview  
(Monochrome only)  
When you receive a fax, you will see the pop-  
up message on the LCD. (For example:  
New Fax 02)  
6
How to preview a received fax  
6
a Press Fax Preview.  
The LCD will display the new fax list.  
You can view received faxes on the LCD by  
pressing the Fax Previewbutton on the  
LCD. When the machine is in Ready mode, a  
popup message will appear on the LCD to  
alert you of new faxes.  
Note  
You can also see your old fax list by  
pressing the Old Faxtab on the LCD.  
Press the New Faxtab to go back to your  
new fax list.  
Setting Fax Preview  
a Press MENU.  
6
b Press a or b to display the fax number of  
the fax you want to see.  
6
b Press a or b to display Fax.  
c Press Fax.  
c Press the fax you want to see.  
Note  
d Press a or b to display  
Setup Receive.  
• If your fax is large there may be a delay  
before it is displayed on the LCD.  
• The LCD will show the current page  
number and total pages of the fax  
message. When your fax message is over  
99 pages the total number of pages will be  
shown as “XX“.  
e Press Setup Receive.  
f Press a or b to display Fax Preview.  
g Press Fax Preview.  
h Press On.  
i The LCD will tell you that any future  
faxes will not be printed as you receive  
them.  
Press Yes.  
j Press Stop/Exit.  
Note  
• When Fax Preview is turned on your  
machine can only print the colour faxes it  
receives. It cannot store them in memory.  
• When Fax Preview is turned on a backup  
copy of received faxes will not be printed,  
even if you have set Backup Print On.  
51  
   
Chapter 6  
When the fax is displayed on the LCD,  
press Moreand the following buttons  
will appear on the LCD. Press the button  
you want to use to perform the  
operation.  
How to print a fax  
6
a Press Fax Preview.  
b Press the fax you want to view.  
c Press More.  
Button  
Description  
d Press  
(Print).  
Enlarge the fax.  
„ If the fax is multiple pages, go to  
step e.  
Reduce the fax.  
Scroll vertically.  
Scroll horizontally.  
or  
or  
„ If the fax is a single page it will start  
printing. Go to step f.  
Rotate the fax clockwise.  
Delete the fax.  
e Do one of the following:  
„ Press Print All Pagesto print  
all pages of the fax. Go to step f.  
Press Yesto confirm.  
„ Press Print Current Onlyto  
Go back to the previous page.  
Go to the next page.  
print the displayed page.  
„ Press Print From Currentto  
print the displayed page to the last  
page.  
Go back to the fax list.  
Print the fax.  
f Do one of the following:  
„ To delete the fax, press Yes.  
Close the preview table.  
d Press Stop/Exit.  
„ To keep the fax in the memory, press  
No.  
How to print all faxes in the list  
a Press Fax Preview.  
b Press More.  
6
c Press Print All.  
d Press Stop/Exit.  
How to delete all faxes in the list  
a Press Fax Preview.  
b Press More.  
6
c Press Delete All.  
Press Yesto confirm.  
d Press Stop/Exit.  
52  
     
Receiving a Fax  
Turning off Fax Preview  
6
Additional receiving  
operations  
6
a Press Fax Preview.  
b Press More.  
Printing a reduced incoming  
fax  
6
c Press Turn Off Fax Preview.  
d Press Yesto confirm.  
If you choose On, the machine automatically  
reduces each page of an incoming fax to fit on  
one page of A4, Letter or Legal size paper.  
The machine calculates the reduction ratio by  
using the page size of the fax and your Paper  
Size setting. (See Paper Size on page 26.)  
e If there are faxes stored in the memory,  
do one of the following:  
„ If you do not want to print the stored  
faxes, press Continue.  
The machine asks you to confirm the  
deletion of the stored faxes.  
a Press MENU.  
6
Press Yesto confirm.  
b Press a or b to display Fax.  
c Press Fax.  
„ If you want to print all the stored  
faxes, press Print all faxes.  
d Press a or b to display  
Setup Receive.  
„ If you do not wish to turn off Fax  
Preview, press Cancel.  
Press Stop/Exit.  
e Press Setup Receive.  
f Press a or b to display  
Auto Reduction.  
g Press Auto Reduction.  
h Press On(or Off).  
i Press Stop/Exit.  
Receiving a fax at the end of a  
conversation  
(MFC-790CW only)  
6
At the end of a conversation you can ask the  
other party to fax you information before you  
both hang up.  
a Ask the other party to place the  
document in their machine and to press  
the Start or Send key.  
b When you hear the other machine's  
CNG tones (slowly repeating beeps),  
press Mono Start or Colour Start.  
53  
       
Chapter 6  
c Press Receiveto receive the fax.  
d Replace the handset.  
Remote Retrieval  
6
You can call your machine from any touch  
tone telephone or fax machine, then use the  
remote access code and remote commands  
to retrieve fax messages.  
Out of Paper Reception  
6
As soon as the paper tray becomes empty  
during fax reception, the LCD shows  
No Paper Fedand begins receiving faxes  
into the machine’s memory. Put some paper  
in the paper tray. (See Loading paper and  
other print media on page 10.)  
Setting a Remote Access  
Code  
6
The remote access code lets you access the  
remote retrieval features when you are away  
from your machine. Before you can use the  
remote access and retrieval features, you  
have to set up your own code. The factory  
default code is inactive code (---l).  
When a fax is in the memory, the LCD will  
show a message (for example,  
New Fax: 01).  
The machine will carry on receiving the fax,  
with the remaining pages being stored in  
memory, if enough memory is available.  
a Press MENU.  
Further incoming faxes will also be stored into  
memory until the memory is full. When the  
memory is full the machine will stop  
automatically answering calls. To print the  
faxes, put fresh paper in the tray.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display  
Remote Access.  
Printing a fax from the  
memory  
e Press Remote Access.  
6
f Enter a 3-digit code using numbers 0-9,  
l, or #using the buttons on the LCD.  
Press OK.  
If you have chosen fax storage, you can still  
print a fax from the memory when you are at  
your machine (See Memory Receive  
(Monochrome only) on page 48).  
(The preset ‘l’ cannot be changed.)  
Note  
a Press MENU.  
Do not use the same code as your  
b Press a or b to display Fax.  
c Press Fax.  
Remote Activation Code (l 5 1) or Remote  
Deactivation Code (# 5 1). (See Operation  
from extension telephones on page 64.)  
d Press a or b to display  
Print Document.  
g Press Stop/Exit.  
e Press Print Document.  
f Press Mono Start.  
g Press Stop/Exit.  
Note  
You can change your code at any time by  
entering a new one. If you want to make  
Clear  
your code inactive, press  
in step f  
Note  
to restore the inactive setting (---l) and  
press OK.  
When you print a fax from the memory, the  
fax data will be erased.  
54  
         
Receiving a Fax  
Using your Remote Access  
Code  
6
a Dial your fax number from a touch tone  
telephone or another fax machine.  
b When your machine answers, enter  
your remote access code (3 digits  
followed by l) at once.  
c The machine signals if it has received  
messages:  
„ 1 long beep — Fax messages  
„ 2 long beeps — Voice messages  
„ 3 long beeps — Fax & Voice  
6
messages  
„ No beeps — No messages  
d When the machine gives two short  
beeps, enter a command.  
The machine will hang up if you wait  
longer than 30 seconds to enter a  
command.  
The machine will beep three times if you  
enter an invalid command.  
e Press 9 0 to stop Remote Access when  
you have finished.  
f Hang up.  
Note  
If your machine is set to Manualmode  
and you want to use the remote retrieval  
features, wait about 100 seconds after it  
starts ringing, and then enter the remote  
access code within 30 seconds.  
55  
 
Chapter 6  
Remote Fax commands  
6
Follow the commands below to access features when you are away from the machine. When you  
call the machine and enter your remote access code (3 digits followed by l), the system will give  
two short beeps and you must enter a remote command.  
Remote commands  
Operation details  
91  
Playing Voice messages  
After one long beep, the machine plays the ICM.  
1 Repeat or Skip Backward  
Press 1 while listening to an ICM to repeat it. If you press 1  
before a message, you will hear the previous message.  
2 Skip Forward  
9 STOP Playing  
Erase all ICM  
While playing the ICM, you can skip to the next message.  
Stop Playing the ICM.  
93  
94  
If you hear one long beep, the erase is accepted. If you hear  
three short beeps, you cannot erase because all voice  
messages have not been played, or there are no voice  
messages to erase.  
*This code erases all recorded messages, not one at a time.  
Play and Record OGM in Memory  
1 Play  
1 TAD Message  
2 F/T Message  
1 TAD Message  
2 F/T Message  
The machine plays the selected OGM. You can stop playing  
OGMs by pressing 9.  
2 Record  
After one long beep, you can record the selected OGM. You  
will hear the message played once. You can stop recording  
the message by pressing 9.  
95  
Change the Fax Forwarding or Fax  
Storage settings  
1 OFF  
You can choose Offafter you have retrieved or erased all  
your messages.  
2 Fax Forwarding  
4 Fax Forwarding number  
6 Fax Storage  
One long beep means the change is accepted. If you hear  
three short beeps, you cannot change because something  
has not been set up (for example, a Fax Forwarding number  
has not been registered). You can register your Fax  
Forwarding number by entering 4. (See Changing your Fax  
Forwarding number on page 57.) Once you have registered  
the number, Fax Forwarding will work.  
96  
97  
Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to receive stored  
fax messages. (See Retrieving fax messages on page 57.)  
3 Erase faxes from the memory  
If you hear one long beep, fax messages have been erased  
from the memory.  
Check the receiving status  
1 Fax  
You can check whether your machine has received any  
faxes or voice messages. If yes, you will hear one long  
beep. If no, you will hear three short beeps.  
2 Voice  
56  
 
Receiving a Fax  
Remote commands  
Operation details  
98  
Change the Receive Mode  
1 TAD  
If you hear one long beep, your change has been accepted.  
2 Fax/Tel  
3 Fax Only  
Exit  
90  
Pressing 9 0 allows you to exit remote retrieval. Wait for the  
long beep, then replace the handset.  
Retrieving fax messages  
6
Changing your Fax  
Forwarding number  
6
You can call your machine from any touch  
tone telephone and have your fax messages  
sent to a machine. Before you use this  
feature, you have to turn on Fax Storage.  
You can change the default setting of your fax  
forwarding number from another touch tone  
telephone or fax machine.  
6
a Dial your fax number.  
a Dial your fax number.  
b When your machine answers, enter  
your remote access code (3 digits  
followed by l) at once. If you hear one  
long beep, you have messages.  
b When your machine answers, enter  
your remote access code (3 digits  
followed by l) at once. If you hear one  
long beep, you have messages.  
c When you hear two short beeps,  
press 9 6 2.  
c When you hear two short beeps,  
press 9 5 4.  
d Wait for the long beep, enter the number  
(up to 20 digits) of the remote fax  
d Wait for the long beep, enter the new  
number (up to 20 digits) of the remote  
fax machine you want your fax  
messages forwarded to using the dial  
pad, then enter # #.  
machine you want your fax messages  
sent to using the dial pad, then enter # #.  
Note  
You cannot use l and # as dial numbers.  
However, press # if you want to create a  
pause.  
Note  
You cannot use l and # as dial numbers.  
However, press # if you want to create a  
pause.  
e Hang up after you hear your machine  
beep. Your machine will call the other  
fax machine, which will then print your  
fax messages.  
e Press 9 0 when you have finished.  
f Hang up after you hear your machine  
beep.  
57  
       
Telephone and External devices  
7
7
Answering calls with the  
Speaker Phone  
Voice operations  
7
7
Voice calls can be made either with the  
handset, the cordless handset (MFC-990CW),  
the speaker phone, an extension or external  
telephone, by dialling manually, or by using  
Quick Dial numbers.  
When the machine rings, instead of lifting the  
handset, press Speaker Phone on the  
machine. Speak clearly toward the  
microphone . To end the call, press  
Speaker Phone.  
Note  
If you have a MFC-990CW, please also refer  
to the DECT™ Handset BCL-D70 User’s  
Guide.  
Note  
If you have a bad connection, your caller  
might hear your voice echoed during the  
call. If you experience this problem, pick  
up the handset, or hang up and try the call  
again.  
Making a telephone call  
7
a To start a voice call, do one of the  
Mute  
7
following:  
„ Pick up the handset. (MFC-790CW  
For MFC-790CW  
7
only)  
a Press Erase/Mute to put a call on Hold.  
You can replace the handset without  
disconnecting the call.  
„ Press Speaker Phone.  
b When you hear the dial tone, enter a  
number using the dial pad or pressing  
the Speed Dial.  
b Pick up the machine's handset or press  
Speaker Phone to release the call from  
Hold.  
c If you pressed Speaker Phone, speak  
clearly toward the microphone .  
Note  
You can pick up an extension telephone  
and continue speaking without releasing  
the call from Hold on the machine.  
d To hang up, do one of the following:  
„ Replace the handset. (MFC-790CW  
only)  
„ Press Speaker Phone.  
58  
         
Telephone and External devices  
For MFC-990CW  
7
Fax/Tel mode in Power Save  
condition  
7
a If you answered by pressing  
Speaker Phone on the machine, press  
Mute/Intercom on the machine to put a  
call on Hold.  
When the machine is in Power Save  
condition you can receive faxes if the Power  
Save setting is Fax Receive:On. (See  
Power Save setting on page 23.)  
b To release the call from Hold, press  
Speaker Phone on the machine.  
(MFC-790CW)  
When the machine is in Fax/Tel mode and  
F/T rings to tell you to pick up a voice call, you  
can only answer by picking up the machine’s  
handset.  
Note  
You can pick up an extension telephone  
and continue speaking without releasing  
the call from Hold on the machine.  
If you answer before the machine F/T rings,  
you can also pick up the call at an external or  
extension telephone.  
Tone or Pulse  
7
(MFC-990CW)  
If you have a Pulse dialling service, but need  
to send Tone signals (for example, for  
telephone banking), follow the instructions  
below:  
Set Ring Toneto Onto hear the rings when  
you receive a call. (See Power Save setting  
on page 23.)  
7
When the machine is in Fax/Tel mode and  
rings, you can only answer at an external or  
extension telephone.  
a Press Speaker Phone on the machine.  
b Press # on the machine’s control panel.  
Any digits dialled after this will send tone  
signals.  
When you hang up, the machine will return to  
the Pulse dialling service.  
Fax/Tel mode  
7
When the machine is in Fax/Tel mode, it will  
use the F/T Ring Time (pseudo/double-  
ringing) to alert you to pick up a voice call.  
If you are at the machine, you can lift the  
handset, the cordless handset or press  
Speaker Phone to answer.  
If you are at an extension telephone, you'll  
need to lift the handset during the F/T Ring  
Time and then press # 5 1 between the  
pseudo/double rings. If no one is on the line,  
or if someone wants to send you a fax, send  
the call back to the machine by pressing  
l 5 1.  
59  
     
Chapter 7  
Telephone services  
7
Note  
The Caller ID service varies with different  
carriers. Call your local telephone  
company to find out about the kind of  
service available in your area.  
Your machine supports the Caller ID  
subscriber telephone service that some  
telephone companies offer.  
Features like Voice Mail, Call Waiting, Call  
Waiting/Caller ID, answering services, alarm  
systems or other custom features on one  
telephone line may create problems with the  
operation of your machine.  
Setting the Caller ID to On  
7
If you have Caller ID on your line, then this  
function should be set to Onto display the  
caller's telephone number on the LCD as the  
telephone rings.  
Note  
Caller ID is available for U.K. and Ireland  
only.  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
Caller ID  
(U.K. and Ireland only)  
7
d Press a or b to display  
Miscellaneous.  
The Caller ID feature lets you use the Caller  
ID subscriber service offered by many local  
telephone companies. Call your telephone  
company for details. This service shows the  
telephone number, or name if it is available,  
of your caller as the line rings.  
e Press Miscellaneous.  
f Press a or b to display Caller ID.  
g Press Caller ID.  
You can use a number in the Caller ID history  
to make a phone call, send a fax, add it to  
Speed Dial, or delete it from the history. (See  
Caller ID history on page 68.)  
h Press On(or Off).  
i Press Stop/Exit.  
After a few rings, the LCD shows the  
telephone number of your caller (and name, if  
available). Once you answer a call, the Caller  
ID information disappears from the LCD, but  
the call information stays stored in the Caller  
ID memory.  
Setting the Telephone Line  
Type  
7
If you are connecting the machine to a line  
that features PBX or ISDN to send and  
receive faxes, it is also necessary to change  
the Telephone Line Type accordingly by  
completing the following steps.  
„ You can see the first 20 characters of the  
number (or name).  
„ The ID Unknownmessage means the  
call originated outside your Caller ID  
service area.  
a Press MENU.  
b Press a or b to display  
Initial Setup.  
„ The ID Withheldmessage means the  
caller has intentionally blocked  
transmission of information.  
c Press Initial Setup.  
You can print a list of the Caller ID information  
received by your machine. (See How to print  
a report on page 81.)  
d Press a or b to display  
Phone Line Set.  
60  
         
Telephone and External devices  
e Press Phone Line Set.  
f Press PBX, ISDN(or Normal).  
g Press Stop/Exit.  
Your machine has a BT Call Sign compatible  
distinctive ringing function, allowing you to  
dedicate a second telephone number (on the  
same telephone line) just for receiving faxes.  
Note  
PBX and TRANSFER  
7
• You can switch BT Call Sign off  
temporarily, then turn it back on. When  
you get a new fax number, make sure you  
reset this function. This machine will  
automatically answer incoming calls that  
use your new fax number.  
The machine is initially set to Normal, which  
lets the machine connect to a standard PSTN  
(Public Switched Telephone Network) line.  
However, many offices use a central  
telephone system or Private Branch  
Exchange (PBX). Your machine can be  
connected to most types of PBX. The  
machine's recall feature supports timed break  
recall only (TBR). TBR will work with most  
PBX systems allowing you to gain access to  
an outside line, or transfer calls to another  
extension. The feature works when the R  
button on the LCD or the R key on the control  
panel is pressed.  
• When you set the BT Call Sign feature to  
ON, the receive mode is set to Manual  
automatically. Manualmode will not  
respond to incoming telephone calls,  
since the number you use for telephone  
calls will use the normal ring pattern.  
7
To enable the machine to work with BT  
Call Sign (With your external  
Note  
telephone only)  
7
You can program a press of the RLCD  
button key as part of a number stored in a  
Speed Dial location. When programming  
the Speed Dial number, press Rfirst (the  
LCD shows ‘!’), then enter the telephone  
number. If you do this, you do not need to  
press Reach time before you dial using a  
Speed Dial location. (See Storing  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display  
Miscellaneous.  
numbers on page 69.) However, if PBX is  
not chosen in the Telephone Line Type  
setting, you cannot use the Speed Dial  
number that the Rpress is programmed  
into.  
e Press Miscellaneous.  
f Press a or b to display BT Call Sign.  
g Press BT Call Sign.  
h Press On(or Off).  
BT Call Sign (U.K. only)  
7
i Press Stop/Exit.  
This machine feature lets you use the BT Call  
Sign subscriber service which allows you to  
have at least two separate telephone  
numbers on one telephone line. Each  
telephone number has its own distinctive  
ringing pattern, so you know which telephone  
number is ringing. This is one way you can  
have a separate telephone number for your  
machine.  
Note  
If you turn off BT Call Sign, the receive  
mode stays in Manual. You will need to  
set receive mode again. (See Choose the  
Receive Mode on page 43.)  
61  
 
Chapter 7  
Connecting an external  
TAD (telephone  
answering device)  
Improper Setup  
DO NOT connect a TAD elsewhere on the  
same telephone line.  
7
You may choose to connect an external  
answering device. However, when you have  
an external TAD on the same telephone line  
as the machine, the TAD answers all calls  
and the machine ‘listens’ for fax calling (CNG)  
tones. If it hears them, the machine takes  
over the call and receives the fax. If it does  
not hear CNG tones, the machine lets the  
TAD continue playing your outgoing message  
so your caller can leave you a voice  
message.  
Connections  
7
The external TAD must be connected as  
shown in the previous illustration.  
a Set your external TAD to one or two  
rings. (The machine'sRing Delay setting  
does not apply.)  
b Record the outgoing message on your  
The TAD must answer within four rings (the  
recommended setting is two rings). The  
machine cannot hear CNG tones until the  
TAD has answered the call, and with four  
rings there are only 8 to 10 seconds of CNG  
tones left for the fax ‘handshake’. Make sure  
you carefully follow the instructions in this  
guide for recording your outgoing message.  
We do not recommend using the toll saver  
feature on your external answering machine if  
it exceeds five rings.  
external TAD.  
c Set the TAD to answer calls.  
d Set the Receive Mode to Manualand  
turn Fax Detect on. (See Choose the  
Receive Mode on page 43.)  
Recording outgoing message  
(OGM) on an external TAD  
7
Timing is important in recording this  
message.  
Note  
If you do not receive all your faxes,  
shorten the Ring Delay setting on your  
external TAD.  
a Record 5 seconds of silence at the  
beginning of your message. (This allows  
your machine time to listen for the fax  
CNG tones of automatic transmissions  
before they stop.)  
1
1
b Limit your speaking to 20 seconds.  
Note  
We recommend beginning your OGM with  
an initial 5-second silence because the  
machine cannot hear fax tones over a  
resonant or loud voice. You may try  
omitting this pause, but if your machine  
has trouble receiving, then you must  
re-record the OGM to include it.  
1
TAD  
When the TAD answers a call, the LCD  
shows Ext. Tel in Use.  
62  
     
Telephone and External devices  
Multi-line connections (PBX)  
7
External and extension  
telephones  
7
We suggest you ask the company who  
installed your PBX to connect your machine.  
If you have a multi line system we suggest  
you ask the installer to connect the unit to the  
last line on the system. This prevents the  
machine being activated each time the  
system receives telephone calls. If all  
incoming calls will be answered by a  
Connecting an external or  
extension telephone  
7
You can connect a separate telephone to  
your machine as shown in the diagram below.  
switchboard operator we recommend that  
you set the Receive Mode to Manual.  
1
We cannot guarantee that your machine will  
operate properly under all circumstances  
when connected to a PBX. Any difficulties  
with sending or receiving faxes should be  
reported first to the company who handles  
your PBX.  
2
7
1
2
Extension telephone  
External telephone  
Note  
Make sure the Telephone Line Type is set  
to PBX. (See Setting the Telephone Line  
Type on page 60.)  
When you are using an external or extension  
telephone, the LCD shows  
Ext. Tel in Use.  
Note  
Please make sure you use an external  
telephone with a cable no more than 3  
metres long.  
63  
         
Chapter 7  
Operation from extension  
telephones  
Using extension telephones  
(U.K. only)  
7
7
Your premises may already be wired with  
parallel extension telephones, or you may  
plan to add extension telephones to your line,  
as well as your machine. While the simplest  
arrangement is a straightforward parallel  
connection, there are some problems with  
this arrangement, the most obvious of which  
is inadvertent interruption of a facsimile  
transmission caused by someone picking up  
an extension telephone to make an outgoing  
call. Also, remote activation code may not  
operate reliably in such a simple  
Using extension telephones  
7
If you answer a fax call on an extension  
telephone, you can make your machine take  
the call by using the Remote Activation Code.  
When you press the Remote Activation Code  
l 5 1, the machine starts to receive the fax.  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, use  
the Remote Deactivation Code # 5 1 to take  
the call at an extension telephone. (See F/T  
Ring Time (Fax/Tel mode only) on page 46.)  
configuration.  
This machine may also be set to make a  
delayed transmission (i.e. a transmission at a  
pre-set time). This pre-set job may coincide  
with someone picking up an extension  
handset.  
If you answer a call and no one is on  
the line:  
7
You should assume that you're receiving a  
manual fax.  
These problems can easily be eliminated, if  
you arrange modification of your extension  
wiring circuit, such that extension devices are  
connected ‘downstream’ of your machine in a  
master/slave configuration (see fig. 2). In this  
configuration the machine can always detect  
whether a telephone is in use. Thus it will not  
attempt to seize the line during that time. This  
is known as ‘telephone off-hook detection.’  
Press l 5 1 and wait for the chirp or until the  
LCD shows Receiving, and then hang up.  
Note  
You can also use the Fax Detect feature to  
make your machine automatically take the  
call. (See Fax Detect on page 47.)  
The inadvisable configuration is shown in  
figure 1, and the recommended master/slave  
configuration is shown in figure 2.  
This new connection configuration can be  
arranged by contacting BT, Kingston upon  
Hull Telecommunications, your PBX  
maintainer or a qualified telephone  
installation company as appropriate. Simply  
explained, the extension telephone circuit  
should be terminated on a normal modular  
plug (BT 431A style), which in turn should be  
put into the modular socket of the white ‘T’-  
shaped connector provided as part of the line  
cord assembly.  
64  
   
Telephone and External devices  
Inadvisable connection of extension  
sockets (Fig. 1.)  
Using a cordless external  
telephone  
(MFC-790CW only)  
7
2
1
1
3
7
If your cordless telephone is connected to the  
telephone line cord (See External and  
extension telephones on page 63) and you  
typically carry the cordless handset  
elsewhere, it is easier to answer calls during  
the Ring Delay.  
FAX  
1
2
3
Extension socket  
Master socket  
Incoming line  
If you let the machine answer first, you will  
have to go to the machine so you can press  
Speaker Phone to send the call to the  
cordless handset.  
Recommended connection of extension  
sockets (Fig. 2.)  
7
1
1
2
3
Using remote codes  
7
7
Remote Activation code  
7
If you answer a fax call on an extension or  
external telephone, you can tell your machine  
to receive it by dialling the Remote Activation  
Code l 5 1. Wait for the chirping sounds then  
replace the handset. (See Fax Detect  
on page 47.) Your caller will have to press  
Start to send the fax.  
FAX  
1
2
3
Extension socket  
Master socket  
Incoming line  
The fax machine must be plugged into the  
master socket.  
Remote Deactivation code  
7
Note  
If you receive a voice call and the machine is  
in F/T mode, it will start to sound the F/T  
(double) Ring after the initial ring delay. If you  
pick up the call on an extension telephone  
you can turn the F/T Ring off by pressing  
# 5 1 (make sure you press this between the  
rings).  
These telephones are now connected as  
external devices (see Connecting an  
external or extension telephone  
on page 63), because they are connected  
to the fax machine via the T-connector.  
65  
     
Chapter 7  
Changing the remote codes  
7
Note  
If you want to use Remote Activation, you  
have to turn on the remote codes. The preset  
Remote Activation Code is l 5 1. The preset  
Remote Deactivation Code is # 5 1. If you  
want to, you can replace them with your own  
codes.  
• If you are always disconnected when  
accessing your external TAD remotely, try  
changing the Remote Activation Code and  
Remote Deactivation Code to another  
3-digit code using the numbers 0-9, l, #.  
• Remote Codes might not work with some  
telephone systems.  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display  
Setup Receive.  
e Press Setup Receive.  
f Press a or b to display Remote Codes.  
g Press Remote Codes.  
h Press On(or Off).  
i Do one of the following.  
„ If you want to change the Remote  
Activation Code, enter the new code.  
Press OK, go to step k.  
„ If you do not want to change the  
Remote Activation Code, press OK,  
go to step j.  
j Do one of the following.  
„ If you want to change the Remote  
Deactivation Code, enter the new  
code.  
Press OK, go to step k.  
„ If you do not want to change the  
Remote Deactivation Code, press  
OK, go to step k.  
k Press Stop/Exit.  
66  
     
Dialling and storing numbers  
8
8
Fax Redial  
8
How to Dial  
8
If you are sending a fax manually and the line  
is busy, press Redial or Redial/Pause, and  
then press Mono Start or Colour Start to try  
again. If you want to make a second call to a  
number you recently dialled, you can press  
Redial or Redial/Pause and choose one of  
the last 30 numbers from the Outgoing Call  
List.  
Manual dialling  
8
Press all of the digits of the fax or telephone  
number using the dial pad.  
Redial or Redial/Pause only works if you  
dialled. If you are sending a fax automatically  
and the line is busy, the machine will  
automatically redial up to three times at five  
minute intervals.  
a Press Redial or Redial/Pause.  
b Press the number you want to redial.  
c Press Send a fax.  
8
Speed Dialling  
8
d Press Mono Start or Colour Start.  
a Press Speed Dial.  
Note  
In Real Time Transmission the automatic  
redial feature does not work when using  
the scanner glass.  
b Press the number you want to call. You  
can also choose the number by  
#
01  
alphabetical order by pressing  
LCD.  
on  
Note  
If the LCD shows Not Registered  
when you enter or search a Speed Dial  
number, a number has not been stored at  
this location.  
67  
           
Chapter 8  
Outgoing Call history  
8
Caller ID history  
8
The last 30 numbers you called or sent a fax  
to will be stored in the outgoing call history.  
You can choose one of these numbers to  
telephone, to fax to, add to Speed Dial or  
delete from the history.  
This feature requires the Caller ID subscriber  
service offered by many local telephone  
companies. (See Caller ID (U.K. and Ireland  
only) on page 60.)  
The number, or name if available, from the  
last 30 faxes and telephone calls you  
a Press Redial or Redial/Pause.  
You can also press History.  
received will be stored in the Caller ID history.  
You can view the list or choose one of these  
numbers to telephone, to fax to, add to  
Speed Dial or delete from the history. When  
the thirty-first call comes in to the machine, it  
replaces information about the first call.  
b Press Outgoing Calltab.  
c Press the number you want.  
d Do one of the following:  
a Press History.  
„ To make a telephone call, press  
Make a phone call.  
b Press Caller ID hist.  
„ To send a fax, press Send a fax.  
Press Mono Start or Colour Start.  
c Press the number or the name you want  
to call.  
„ If you want to store the number,  
press Moreand then press  
Add to Speed Dial.  
d Do one of the following:  
„ To make a telephone call, press  
Make a phone call.  
(See Storing Speed Dial numbers  
from Outgoing Calls on page 70.)  
„ To send a fax, press Send a fax.  
Press Mono Start or Colour Start.  
„ If you want to delete the number from  
the Outgoing Call history list, press  
Moreand then press Delete.  
„ If you want to store the number,  
press Moreand then press  
Add to Speed Dial.  
Press Yesto confirm.  
e Press Stop/Exit.  
(See Storing Speed Dial numbers  
from the Caller ID history  
on page 70.)  
„ If you want to delete the number from  
the Caller ID history list, press More  
and then press Delete.  
Press Yesto confirm.  
e Press Stop/Exit.  
Note  
You can print the Caller ID list.  
(See How to print a report on page 81.)  
68  
   
Dialling and storing numbers  
e Enter the first fax or telephone number  
Storing numbers  
8
(up to 20 digits) using the buttons on the  
LCD.  
Press OK.  
You can set up your machine to do the  
following types of easy dialling: Speed Dial  
and Groups for broadcasting faxes. When  
you dial a Quick Dial number, the LCD shows  
the name, if you stored it, or the number.  
f Do one of the following:  
„ Enter the second fax or telephone  
number (up to 20 digits) using the  
buttons on the LCD.  
Note  
Press OK.  
If you lose electrical power, the Quick Dial  
numbers that are in the memory will not be  
lost.  
„ If you do not want to store a second  
number, press OK.  
g To choose where the number will be  
Storing a pause  
8
stored, do one of the following:  
„ To accept the displayed next  
available Speed Dial location, press  
OK.  
Press Pause or Redial/Pause to put a 3.5-  
second pause between numbers. If you are  
dialling overseas, you can press Pause or  
Redial/Pause as many times as needed to  
increase the length of the pause.  
„ To enter a different Speed Dial  
location, press a 2-digit number  
using the buttons on the LCD.  
8
Storing Speed Dial numbers  
8
Press OK.  
You can store up to 100 2-digit Speed Dial  
locations with a name, and each name can  
have two numbers (Fax/Tel1:and  
Fax/Tel2:). When you dial you will only  
have to press a few keys. (For example:  
Press Speed Dial, the number you want to  
make a call and Make a phone call.)  
Note  
If the 2-digit Speed Dial location you  
choose is already taken, the OKbutton on  
the LCD will not work. Choose a different  
location.  
h When the LCD displays your settings,  
press OKto confirm.  
a Press Speed Dial.  
b Press More.  
i Do one of the following:  
„ To store another Speed Dial  
number, go to step b.  
c Press Set Speed Dial.  
„ To finish storing numbers, press  
Stop/Exit.  
d Do one of the following:  
„ Enter the name (up to 16 characters)  
using the buttons on the LCD.  
Press OK.  
(To help you enter letters, see  
Entering Text on page 186.)  
„ To store the number without a name,  
press OK.  
69  
         
Chapter 8  
Storing Speed Dial numbers  
from Outgoing Calls  
Note  
8
If the 2-digit Speed Dial location you  
choose is already taken, the OKbutton on  
the LCD will not work. Choose a different  
location.  
You can also store Speed Dial numbers from  
the Outgoing Call history.  
a Press Redial or Redial/Pause.  
You can also press History.  
j When the LCD displays your settings,  
press OKto confirm.  
b Press Outgoing Calltab.  
k Press Stop/Exit.  
c Press the name or number you want to  
store.  
Storing Speed Dial numbers  
from the Caller ID history  
8
d Press More.  
If you have the Caller ID subscriber service  
from your telephone company you can also  
store Speed Dial numbers from incoming  
calls in the Caller ID History. (See Caller ID  
(U.K. and Ireland only) on page 60.)  
e Press Add to Speed Dial.  
f Do one of the following:  
„ Enter the name (up to 16 characters)  
using the buttons on the LCD.  
a Press History.  
Press OK.  
(To help you enter letters, see  
Entering Text on page 186.)  
b Press Caller ID hist.tab.  
c Press the number you want to store.  
d Press More.  
„ To store the number without a name,  
press OK.  
e Press Add to Speed Dial.  
f Do one of the following:  
g Press OKto confirm the fax or telephone  
number you want to store.  
h Do one of the following:  
„ Enter the name (up to 16 characters)  
using the buttons on the LCD.  
„ Enter the second fax or telephone  
number (up to 20 digits) using the  
buttons on the LCD.  
Press OK.  
(To help you enter letters, see  
Entering Text on page 186.)  
Press OK.  
„ To store the number without a name,  
press OK.  
„ If you do not want to store a second  
number, press OK.  
g Press OKto confirm the fax or telephone  
i To choose where the number will be  
number you want to store.  
stored, do one of the following:  
h Do one of the following:  
„ To accept the displayed next  
available Speed Dial location, press  
OK.  
„ Enter a second fax or telephone  
number (up to 20 digits) using the  
buttons on the LCD.  
„ To enter a different Speed Dial  
location, press a 2-digit number  
using the buttons on the LCD.  
Press OK.  
„ If you do not want to store a second  
number, press OK.  
Press OK.  
70  
       
Dialling and storing numbers  
i To choose where the number will be  
f Do one of the following:  
stored, do one of the following:  
„ If you chose Name:, enter the name  
(up to 16 characters) using the  
buttons on the LCD.  
„ To accept the displayed next  
available Speed Dial location, press  
OK.  
(See Entering Text on page 186.)  
Press OK.  
„ To enter a different Speed Dial  
location, press a 2-digit number  
using the buttons on the LCD.  
„ If you chose Fax/Tel1: or  
Fax/Tel2:, enter the new number  
(up to 20 digits) using the buttons on  
the LCD.  
Press OK.  
Note  
Press OK.  
If the 2-digit Speed Dial location you  
choose is already taken, the OK button on  
the LCD will not work. Choose a different  
location.  
Note  
How to change the stored name or  
number:  
j When the LCD displays your settings,  
press OK to confirm.  
If you want to change a character, press  
d or c to position the cursor under the  
character you want to change, and then  
k Press Stop/Exit.  
press  
. Re-enter the character.  
8
Changing Speed Dial names  
or numbers  
g Do one of the following:  
„ To change more details, go to f.  
„ Press OK to complete.  
8
You can change a Speed Dial name or  
number that has already been stored.  
The LCD will display your settings.  
a Press Speed Dial.  
b Press More.  
h To change another Speed Dial location,  
repeat steps b to g.  
i Press Stop/Exit.  
c Do one of the following:  
„ Press Change to edit the names or  
numbers.  
„ Press Delete to delete all  
information in a Speed Dial location.  
Press the number you want to delete.  
Press OK.  
Go to step i.  
d Press the number you want to change.  
e Press Name:, Fax/Tel1: or  
Fax/Tel2:.  
71  
         
Chapter 8  
Setting up groups for  
broadcasting  
Note  
8
You can print a list of all the Speed Dial  
numbers. Group numbers will be marked  
in the GROUP column. (See Reports  
on page 81.)  
Groups, which can be stored in Speed Dial  
location, allow you to send the same fax  
message to many fax numbers by pressing  
only a Speed Dial, the 2-digit location,  
Send a faxand Mono Start. First, you'll  
need to store each fax number in a Speed-  
Dial location. Then you can include them as  
numbers in the Group. Each Group uses up a  
Speed Dial location. You can have up to six  
Groups, or you can assign up to 198 numbers  
in a large Group if you have 2 numbers in  
each location.  
Changing a Group name  
a Press Speed Dial.  
b Press More.  
8
c Press Change.  
d Press a or b to display the Group Name  
you want to change.  
(See Storing Speed Dial numbers  
on page 69 and Broadcasting (Monochrome  
only) on page 37.)  
e Press the Group Name.  
f Press Name:.  
a Press Speed Dial.  
b Press More.  
g Enter the new name (up to 16  
characters) using the buttons on the  
LCD.  
c Press Setup Groups.  
Press OK.  
d Enter the Group name (up to 16  
(See Entering Text on page 186. For  
example, type NEW CLIENTS.)  
characters) using the buttons on the  
LCD.  
Press OK.  
Note  
How to change the stored name or  
number:  
e When the LCD displays the next  
available Group number, press OKto  
confirm.  
If you want to change a character, press  
d or c to position the cursor under the  
character you want to change, and then  
This Group number and name will  
automatically be assigned to the next  
available Speed Dial locatiton.  
press  
. Re-enter the character.  
f Add Speed Dial numbers to the Group  
by pressing them to display a red  
checkmark. Press OK.  
h Press OK.  
i Press Stop/Exit.  
If you want to list the numbers by  
#
01  
alphabetical order, press  
.
g When the LCD displays the Group  
Name and numbers, press OKto  
confirm.  
h Press Stop/Exit.  
72  
 
Dialling and storing numbers  
Deleting a Group  
a Press Speed Dial.  
b Press More.  
8
Combining Quick Dial  
numbers  
8
Sometimes you may want to choose from  
several long distance carriers when you  
make a call. Rates may vary depending on  
the time and destination. To take advantage  
of low rates, you can store the access codes  
of long-distance carriers and credit card  
numbers as Speed Dial numbers. You can  
store these long dialling sequences by  
dividing them and setting them up as  
separate Speed Dial numbers in any  
combination. You can even include manual  
dialling using the dial pad. (See Storing  
Speed Dial numbers on page 69.)  
c Press Delete.  
d Press a or b to display the Group you  
want to delete.  
e Press the Group Name.  
f Press OK.  
g Press Stop/Exit.  
Deleting a number from a Group  
a Press Speed Dial.  
b Press More.  
8
For example, you might have stored ‘555 ’ on  
Speed Dial: 03 and ‘7000 ’ on Speed Dial: 02.  
You can use them both to dial ‘555-7000’ if  
you press the following keys:  
c Press Change.  
a Press Speed Dial.  
b Press #03.  
8
d Press a or b to display the Group you  
want to change.  
c Press Send a faxor  
Make a phone call.  
e Press the Group.  
f Press Add/Delete.  
d Press Speed Dial.  
e Press #02.  
g Press a or b to display the number you  
want to delete from the Group.  
f Do one of the following:  
h Press the check box of the number you  
want to delete to uncheck it.  
„ To make a telephone call, press  
Make a phone call.  
Press OKto confirm.  
„ To send a fax, press Send a fax.  
Go to step g.  
i Press OK.  
j Press Stop/Exit.  
g Press Mono Start or Colour Start.  
You will dial ‘555-7000 ’.  
To temporarily change a number, you can  
substitute part of the number with manual  
dialling using the dial pad. For example, to  
change the number to 555-7001 you could  
press Speed Dial, choose #03, press  
Send a faxor Make a phone call, and  
then press 7001 using the dial pad.  
73  
   
Chapter 8  
Note  
If you must wait for another dial tone or  
signal at any point in the dialling  
sequence, create a pause in the number  
by pressing Pause or Redial/Pause.  
Each key press adds a 3.5-second delay.  
74  
Digital TAD  
9
9
„ F/T Message  
TAD-Mode for internal  
TAD  
This message is played when a call is  
received and your machine is set to  
Fax/Tel mode. The caller will not be able  
to leave a message. See Fax/Tel OGM  
(Announcement) on page 76.  
9
The TAD feature will store up to 99 incoming  
messages. Messages are stored in the order  
in which they are received.  
Your OGM must be less than 20 seconds  
long.  
Voice messages can be up to 3 minutes in  
length, and can also be picked up remotely  
(see Using your Remote Access Code  
on page 55). The number of messages you  
can store will depend on how much memory  
is being used by other features (for example,  
delayed and stored faxes).  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
In the event of a power failure your machine  
will retain messages that are in the memory  
for approximately 24 hours.  
d Press a or b to display Setup TAD.  
e Press Setup TAD.  
f Press OGM.  
Setting up the TAD  
9
The LCD prompts you to choose an  
OGM.  
Recording the TAD outgoing message  
(TAD Message) is the first step you need to  
follow before you can use the TAD feature.  
9
g Press either TAD Messageor  
F/T Message.  
To enter TAD mode, follow the steps below:  
h Press Record MSG.  
a Record your TAD OGM  
(TAD Message).  
i Record your message, using one of the  
options below:  
„ (MFC-790CW)  
b Press  
to activate the TAD.  
Pickup the handset, record your  
message, and replace the handset  
when finished.  
Outgoing message (OGM)  
9
„ (MFC-990CW)  
Recording your OGM  
9
Use the integrated microphone to  
record your message. Press  
Stop/Exit when finished.  
You can record the following two different  
types of OGM:  
„ TAD Message  
j Press Stop/Exit.  
This message will be played when a call is  
received. The caller will be able to leave a  
voice or fax message.  
75  
         
Chapter 9  
Listening to your OGM  
a Press MENU.  
9
Fax/Tel OGM  
(Announcement)  
9
If your machine is set to Fax/Tel receive  
mode this message will be played by your  
Brother machine to a caller. Unlike the TAD  
OGM, the caller will not be able to leave a  
message.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display Setup TAD.  
e Press Setup TAD.  
f Press OGM.  
To record your Fax/Tel OGM follow the  
instructions on Outgoing message (OGM)  
on page 75.  
If you need to review the steps for setting up  
the Fax/Tel receive mode, see Receive  
modes on page 43.  
g Press TAD Messageor F/T Message.  
h Press Playing OGM.  
Adjust the volume by pressing d or c.  
Activating TAD mode  
9
i Press Stop/Exit.  
When the  
light glows, TAD mode is  
to enter TAD mode.  
Erasing your OGM  
9
active. Press  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display Setup TAD.  
e Press Setup TAD.  
f Press OGM.  
g Press TAD Messageor F/T Message.  
h Press Erase MSG.  
i Do one of the following:  
„ Press Yesto erase the OGM.  
„ Press Noto exit without erasing.  
j Press Stop/Exit.  
76  
     
Digital TAD  
Erasing incoming messages  
9
Managing your  
messages  
9
To erase voice messages individually  
9
Message indicator  
9
a Press Play/Record or Play.  
The machine will sound a two second  
beep and begins message playback.  
Each message is preceded by one long  
beep, and followed by two short beeps.  
The  
light flashes if there are any new  
messages waiting for you.  
The LCD displays the total number of voice  
and fax messages stored in the TAD  
memory.  
b To erase a specific message, press  
Erase/Mute or Erase immediately after  
the two short beeps, or while the  
message is playing.  
Fax messages are only stored when Fax  
Storage or Fax Preview is turned on. See  
Memory Receive (Monochrome only)  
on page 48.  
c Do one of the following:  
„ Press Yesto erase the message.  
„ Press Noto cancel.  
Playing voice messages  
9
All messages are played in the order they  
were recorded. The LCD shows the number  
of the current message, the total number of  
messages, and the time and date the  
message was recorded.  
To erase all of your messages  
a Press Erase/Mute or Erase.  
b Do one of the following:  
9
9
„ Press Yesto erase all of your voice  
Follow the steps below to listen to your voice  
messages:  
messages.  
„ Press Noto cancel.  
a Press Play/Record or Play.  
The following commands are available  
when playing messages:  
Repeats a message.  
Skips to the next message.  
Adjusts the volume.  
or  
b Press Stop/Exit.  
77  
       
Chapter 9  
c Press Fax.  
Additional TAD  
operations  
d Press a or b to display  
Setup Receive.  
9
e Press Setup Receive.  
f Press a or b to display Ring Delay.  
g Press Ring Delay.  
h Press Toll Saver.  
i Press On(or Off).  
Setting the maximum time for  
incoming messages  
9
Your machine’s default setting will save  
incoming messages up to 30 seconds long.  
To change this setting follow the steps below:  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
j Press Stop/Exit.  
ICM Recording Monitor  
9
d Press a or b to display Setup TAD.  
e Press Setup TAD.  
This feature lets you turn the speaker volume  
for voice messages Onor Off. When you turn  
the monitor Off, you will not hear messages  
as they come in.  
f Press ICM Max.Time.  
g Press the maximum time setting for  
incoming messages (30, 60, 120or  
180seconds).  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
h Press Stop/Exit.  
d Press a or b to display Setup TAD.  
e Press Setup TAD.  
f Press ICM Rec.Monitr.  
g Press Offor On.  
Setting toll saver  
9
When the toll saver feature is on, the machine  
will answer after two rings if you do have  
voice or fax messages, and after four rings if  
you do not have any messages.  
This way, when you call your machine for  
remote retrieval, if it rings three times, you  
have no messages and can hang up to avoid  
a toll charge.  
h Press Stop/Exit.  
The toll saver feature is only available when  
TAD mode is on. When toll saver is On, it  
overrides your ring delay setting.  
If you are using BT Call Sign, do not use the  
Toll Saver feature.  
a Press MENU.  
b Press a or b to display Fax.  
78  
           
Digital TAD  
Recording a conversation  
(MFC-790CW only)  
9
If you are using the handset, you can record  
a telephone conversation by pressing  
Play/Record during the conversation. Your  
recording can be as long as the incoming  
message maximum time (up to 3 minutes).  
(See Setting the maximum time for incoming  
messages on page 78.) The other party will  
hear an intermittent beeping while recording.  
To stop recording, press Stop/Exit.  
9
79  
 
Printing Reports  
10  
10  
g Press On, On+Image, Offor  
Fax reports  
10  
Off+Image.  
You need to set up the Transmission  
Verification Report and Journal Period using  
the MENUbutton.  
h Press Stop/Exit.  
Transmission Verification  
Report  
10  
You can use the Transmission Verification  
Report as proof that you sent a fax. This  
report lists the time and date of transmission  
and whether the transmission was successful  
(OK). If you choose Onor On+Image, the  
report will print for every fax you send.  
If you send a lot of faxes to the same place,  
you may need more than the job numbers to  
know which faxes you must send again.  
Choosing On+Imageor Off+Imagewill print  
a section of the fax's first page on the report  
to help you remember.  
When the Transmission Verification Report is  
turned Offor Off+Image, the Report will  
only print if there is a transmission error, and  
the fax could not be sent.  
Note  
If you choose On+Imageor Off+Image,  
the image will only appear on the  
Transmission Verification Report if Real  
Time Transmission is set to Off. (See Real  
time transmission on page 39.)  
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display  
Report Setting.  
e Press Report Setting.  
f Press XMIT Report.  
80  
     
Printing Reports  
Fax Journal (activity report)  
10  
Reports  
10  
You can set the machine to print a journal at  
specific intervals (every 50 faxes, 6, 12 or 24  
hours, 2 or 7 days). If you set the interval to  
Off, you can still print the report by following  
the steps on How to print a report on page 81.  
The factory setting is Every 50 Faxes.  
The following reports are available:  
„ XMIT Verify  
Prints a Transmission Verification Report  
for your last transmission.  
„ Help List  
a Press MENU.  
A help list showing how to program your  
machine.  
b Press a or b to display Fax.  
c Press Fax.  
„ Quick Dial  
Lists names and numbers stored in the  
Speed Dial memory, in alphabetical or  
numerical order.  
d Press a or b to display  
Report Setting.  
„ Fax Journal  
e Press Report Setting.  
f Press Journal Period.  
Lists information about the last incoming  
and outgoing faxes. (TX: Transmit.)  
(RX: Receive.)  
g Press d or c to choose an interval.  
(If you choose 7 days, the LCD will ask  
you to choose the first day for the 7-day  
countdown.)  
„ User Settings  
Lists your settings.  
„ Network Config  
Lists your Network settings.  
„ Caller ID hist.  
„ 6, 12, 24 hours, 2 or 7 days  
The machine will print the report at  
the chosen time and then erase all  
jobs from its memory. If the  
10  
Lists the available Caller ID information  
about the last 30 received faxes and  
telephone calls.  
machine's memory becomes full with  
200 jobs before the time you chose  
has passed, the machine will print  
the Journal early and then erase all  
jobs from the memory. If you want an  
extra report before it is due to print,  
you can print it without erasing the  
jobs from the memory.  
How to print a report  
10  
a Press MENU.  
b Press a or b to display  
Print Reports.  
„ Every 50 Faxes  
c Press Print Reports.  
d Press the report you want.  
The machine will print the Journal  
when the machine has stored 50  
jobs.  
e (Quick Dial Only) Press  
Alphabetical Orderor  
Numerical Order.  
h Enter the time to start printing in 24-hour  
format.  
Press OK.  
(For example: enter 19:45 for 7:45 PM.)  
f Press Mono Start.  
g Press Stop/Exit.  
i Press Stop/Exit.  
81  
             
Polling  
11  
11  
Polling overview  
11  
Polling receive  
11  
Polling lets you set up your machine so other  
people can receive faxes from you, but they  
pay for the call. It also lets you call somebody  
else’s fax machine and receive a fax from it,  
so you pay for the call. The polling feature  
needs to be set up on both machines for this  
Polling receive lets you call another fax  
machine to receive a fax.  
Setup to receive polling  
11  
a Press  
(Fax).  
to work. Not all fax machines support polling.  
b Press d or c to display Polling RX.  
c Press Polling RX.  
d Press Standard.  
e Enter the fax number you are polling  
using Speed Dialor the dial pad on  
the control panel.  
f Press Mono Start or Colour Start.  
Setup to receive polling with  
secure code  
11  
Secure Polling lets you restrict who can get  
the documents you set up to be polled.  
Secure Polling only works with Brother fax  
machines. If you want to get a fax from a  
secured Brother machine you have to enter  
the secure code.  
a Press  
(Fax).  
b Press d or c to display Polling RX.  
c Press Polling RX.  
d Press Secure.  
e Enter a 4-digit secure code using the  
buttons on the LCD.  
This is the same as the security code of  
the fax machine you are polling.  
Press OK.  
f Enter the fax number you are polling  
using Speed Dialor the dial pad on  
the control panel.  
g Press Mono Start or Colour Start.  
82  
         
Polling  
f Press d or c to display Broadcasting.  
g Press Broadcasting.  
Setup to receive delayed  
polling  
11  
Delayed polling lets you set the machine to  
begin polling receive at a later time. You can  
only set up one delayed polling operation.  
h Do one of the following:  
„ Press Add Numberand enter a  
number using a LCD buttons.  
a Press  
(Fax).  
Press OK.  
„ Press Speed Dial. Press a or b to  
b Press d or c to display Polling RX.  
c Press Polling RX.  
select a number.  
Press OK.  
d Press Timer.  
i After you have entered all the fax  
numbers by repeating step h, press OK.  
e Enter the time (in 24-hour format) you  
want to start polling.  
j Press Mono Start.  
For example, enter 21:45 for 9:45 PM.  
Press OK.  
The machine polls each number or  
group in turn for a document.  
f Enter the fax number you are polling  
using Speed Dialor the dial pad on  
the control panel.  
Cancelling a Sequential  
Polling Job  
11  
g Press Mono Start or Colour Start.  
The machine makes the polling call at  
the time you entered.  
a Press Stop/Exit.  
b Do one of the following:  
Sequential polling  
(Monochrome only)  
„ To cancel the entire sequential  
11  
polling job, press  
Entire Seq. Poll. Go to step c.  
Sequential polling lets you request  
documents from several fax machines in one  
operation.  
11  
„ To cancel the current job, press the  
button that displays the number  
being dialled. Go to step d.  
„ To exit without cancelling, press  
Stop/Exit.  
a Press  
(Fax).  
b Press d or c to display Polling RX.  
c Press Polling RX.  
c When the LCD asks if you want to  
cancel the entire sequential polling job,  
do one of the following:  
d Press Standard, Secureor Timer.  
„ Press Yesto confirm.  
e Do one of the following:  
„ To exit without cancelling, press No  
or Stop/Exit.  
„ If you chose Standard, go to  
step f.  
„ If you chose Secure, enter a four-  
d Do one of the following:  
digit number, press OK, go to step f.  
„ To cancel the current job, press Yes.  
„ If you chose Timer, enter the time  
(24-hour format) you want to begin  
polling and press OK, go to step f.  
„ To exit without cancelling, press No  
or Stop/Exit.  
83  
             
Chapter 11  
Setup for polled transmit with  
secure code  
Polled transmit  
(Monochrome only)  
11  
11  
Secure Polling lets you restrict who can get  
the documents you set up to be polled.  
Polled transmit lets you set up your machine  
to wait with a document so another fax  
machine can call and retrieve it.  
Secure Polling only works with Brother fax  
machines. If another person wants to retrieve  
a fax from your machine, they will have to  
enter the secure code.  
The document will be stored and can be  
retrieved by any other fax machine until you  
delete it from the memory. (See Checking  
and cancelling waiting jobs on page 40.)  
a Press  
(Fax).  
Setup for polled transmit  
11  
b Load your document.  
c Press d or c to display Polled TX.  
d Press Polled TX.  
a Press  
(Fax).  
b Load your document.  
c Press d or c to display Polled TX.  
d Press Polled TX.  
e Press Secure.  
f Enter a 4-digit number using the buttons  
on the LCD.  
Press OK.  
e Press Standard.  
g Press Mono Start.  
f Press Mono Start.  
h If you are using the scanner glass, the  
LCD will prompt you to choose one of  
the following options.  
g If you are using the scanner glass, the  
LCD will prompt you to choose one of  
the following options.  
„ Press Yesto send another page.  
Go to i.  
„ Press Yesto send another page.  
Go to h.  
„ Press Noor Mono Start to send the  
„ Press Noor Mono Start to send the  
document.  
document.  
i Place the next page on the scanner  
glass, press Mono Start. Repeat h and  
i for each additional page.  
Your machine will automatically send  
the fax.  
h Place the next page on the scanner  
glass, press Mono Start. Repeat g and  
h for each additional page.  
Your machine will automatically send  
the fax.  
84  
             
Section III  
Copy  
III  
Making copies  
86  
 
Making copies  
12  
12  
How to copy  
12  
Note  
• The default setting is Fax mode. You can  
change the amount of time that the  
machine stays in Copy mode after the last  
copy operation. (See Mode Timer  
on page 25.)  
Entering Copy mode  
12  
When you want to make a copy, press  
(Copy) to illuminate it in blue.  
• Book Copyand Watermark Copy  
features are supported by technology  
from Reallusion, Inc.  
Making a single copy  
12  
a Press  
(Copy).  
The LCD shows:  
1
b Load your document.  
(See Loading documents on page 21.)  
Favorite  
COPY  
c Press Mono Start or Colour Start.  
Enlarge/  
Quality  
Normal  
Paper Type  
Plain Paper  
Reduce  
100%  
Making multiple copies  
12  
You can make up to 99 copies in one print  
run.  
1
No. of Copies  
Press the number box directly and enter the  
number you want.  
a Press  
(Copy).  
Also you can enter the number of copies by  
b Load your document.  
pressing  
above).  
or  
on the screen (as shown  
(See Loading documents on page 21.)  
Press d or c to scroll through the copy  
options. Press the option that you want to set.  
c Enter the number of copies you want.  
d Press Mono Start or Colour Start.  
„ Quality(See page 87.)  
„ Enlarge/ Reduce(See page 88.)  
„ Paper Type(See page 90.)  
„ Paper Size(See page 91.)  
„ Brightness(See page 90.)  
„ Contrast(See page 90.)  
Note  
To sort the copies, press d or c to choose  
Stack/Sort. (See Sorting copies using  
the ADF on page 90.)  
„ Stack/Sort(See page 90.)  
„ Page Layout(See page 89.)  
„ Book Copy(See page 91.)  
„ Watermark Copy(See page 91.)  
„ Favorite Settings(See page 92.)  
Stop copying  
12  
To stop copying, press Stop/Exit.  
86  
           
Making copies  
Changing copy speed and  
quality  
Copy settings  
12  
12  
You can change the copy settings temporarily  
for the next multiple copies.  
You can choose from a range of quality. The  
factory setting is Normal.  
The machine returns to its default settings  
after 1 minute, or if the Mode Timer returns  
the machine to Fax mode. (See Mode Timer  
on page 25.)  
„ Fast  
Fast copy speed and lowest amount of ink  
used. Use to save time printing  
documents to be proof-read, large  
documents or many copies.  
If you have finished choosing settings, press  
Mono Start or Colour Start.  
If you want to choose more settings, press  
„ Normal  
d or c.  
Normal is the recommended mode for  
ordinary print outs. This produces good  
copy quality with good copy speed.  
Note  
You can save some of the settings that  
you use most often by setting them as a  
favourite (up to three can be saved).  
These settings will stay until you change  
them again. (See Setting your favourites  
on page 92.)  
„ Best  
Use best mode to copy precise images  
such as photographs. This provides the  
highest resolution and slowest speed.  
a Press  
(Copy).  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display Quality.  
e Press Quality.  
f Press Fast, Normalor Best.  
12  
g If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
87  
     
Chapter 12  
h If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
Enlarging or reducing the  
image copied  
12  
You can choose an enlargement or reduction  
ratio. If you choose Fit to Page, your  
machine will adjust the size automatically to  
the paper size you set. If you want this  
setting, use the scanner glass.  
Note  
• Page Layoutis not available with  
Enlarge/ Reduce.  
• Page Layout, Sort, Book Copyand  
Watermark Copyare not available with  
Fit to Page.  
a Press  
(Copy).  
• Fit to Pagedoes not work properly  
when the document on the scanner glass  
is skewed more than 3 degrees. Using the  
document guidelines on the left and top,  
place your document in the upper left  
hand corner, with the document face down  
on the scanner glass.  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display  
Enlarge/ Reduce.  
e Press Enlarge/ Reduce.  
• Fit to Pageis not available for a Legal  
size document.  
f Press 100%, Enlarge, Reduce,  
Fit to Pageor Custom(25-400%).  
g Do one of the following:  
„ If you chose Enlargeor Reduce,  
press the enlargement or reduction  
ratio you want.  
„ If you chose Custom(25-400%),  
enter an enlargement or reduction  
ratio from 25%to 400%.  
Press OK.  
„ If you chose 100%or Fit to Page,  
go to step h.  
100%  
198%10x15cm i A4  
186%10x15cm i LTR  
142%A5 i A4  
97%LTR i A4  
93%A4 i LTR  
83%LGL i A4  
69%A4 i A5  
47%A4 i 10x15cm  
Fit to Page  
Custom(25-400%)  
88  
     
Making copies  
h If you do not want to change additional  
settings, press Mono Start or  
Making N in 1 copies or a  
poster (Page Layout)  
12  
Colour Start to scan the page.  
If you placed the document in the ADF  
or are making a poster, the machine  
scans the pages and starts printing.  
If you are using the scanner glass, go  
to step i.  
The N in 1 copy feature can help you save  
paper by letting you copy two or four pages  
onto one printed page.  
You can also produce a poster. When you  
use the poster feature your machine divides  
your document into sections, then enlarges  
the sections so you can assemble them into a  
poster. If you want to print a poster, use the  
scanner glass.  
i After the machine scans the page,  
press Yesto scan the next page.  
j Place the next page on the scanner  
glass.  
Press Mono Start or Colour Start.  
Repeat steps i and j for each page of  
the layout.  
Note  
Watermark Copy, Book Copy, Sort  
and Enlarge/ Reduceare not available  
with Page Layout.  
k After all the pages have been scanned,  
press Noto finish.  
Important  
Place the document face down in the  
direction shown below:  
„ Please make sure paper size is set to  
Letter or A4.  
„ 2 in 1 (P)  
„ You cannot use the Enlarge/ Reduce  
setting with the N in 1 and Poster features.  
„ If you are producing multiple colour  
„ 2 in 1 (L)  
copies, N in 1 copy is not available.  
„ (P)means Portrait and (L)means  
Landscape.  
„ 4 in 1 (P)  
„ You can only make one poster copy at a  
time.  
12  
a Press  
(Copy).  
„ 4 in 1 (L)  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display Page Layout.  
e Press Page Layout.  
„ Poster (3 x 3)  
You can make a poster size copy of a  
photograph.  
f Press d or c to display Off(1in1),  
2in1(P), 2in1(L), 4in1(P),  
4in1(L)or Poster (3 x 3).  
g Press the setting of your choice.  
89  
       
Chapter 12  
Contrast  
12  
Sorting copies using the ADF  
12  
You can adjust the copy contrast to help an  
image look sharper and more vivid.  
You can sort multiple copies. Pages will be  
stacked in the order 321, 321, 321, and so on.  
a Press  
(Copy).  
a Press  
(Copy).  
b Load your document.  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display Contrast.  
e Press Contrast.  
c Enter the number of copies you want.  
d Press d or c to display Stack/Sort.  
e Press Stack/Sort.  
f Press d or c to change the contrast.  
Press OK.  
f Press Sort.  
g If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
g If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
Note  
Paper Options  
12  
Fit to Page, Page Layoutand  
Book Copyare not available with Sort.  
Paper Type  
12  
Adjusting Brightness and  
Contrast  
If you are copying on special paper, set the  
machine for the type of paper you are using to  
get the best print quality.  
12  
Brightness  
12  
a Press  
(Copy).  
You can adjust the copy brightness to make  
copies darker or lighter.  
b Load your document.  
a Press  
(Copy).  
c Enter the number of copies you want.  
d Press d or c to display Paper Type.  
e Press Paper Type.  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display Brightness.  
e Press Brightness.  
f Press Plain Paper, Inkjet Paper,  
Brother BP71, Other Glossyor  
Transparency.  
f Press d or c to make a darker or lighter  
g If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
copy.  
Press OK.  
g If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
90  
                 
Making copies  
Paper Size  
12  
g Adjust the skewed data using  
or  
.
If copying on paper other than A4 size, you  
will need to change the paper size setting.  
You can copy only on Letter, Legal, A4, A5 or  
Photo 10 cm × 15 cm paper.  
Remove the shadows by using d or c.  
h If you have finished making corrections,  
press Mono Start or Colour Start.  
Note  
a Press  
(Copy).  
Book Copyis not available with  
Page Layout, Sort, Fit to Page  
and Watermark Copy.  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display Paper Size.  
e Press Paper Size.  
Watermark Copy  
12  
You can place a logo or text into your  
document as a Watermark. You can select  
one of the template watermarks, data from  
your media cards or USB Flash memory  
drive, or scanned data.  
f Press A4, A5, 10x15cm, Letteror  
Legal.  
g If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
Note  
Watermark Copyis not available with  
Fit to Page, Page Layoutand  
Book Copy.  
Book Copy  
12  
Book copy corrects dark borders and skew  
when copying from the scanner glass. Your  
a Press  
(Copy).  
machine can correct the data automatically or  
you can make specific corrections.  
b Press d or c to display  
Watermark Copy.  
a Press  
(Copy).  
c Press Watermark Copy.  
b Load your document.  
d Press Use Watermark.  
12  
Do one of the following:  
c Enter the number of copies you want.  
d Press d or c to display Book Copy.  
e Press Book Copy.  
„ If you want to use a template from  
the machine, press  
Edit Templateand go to step e.  
„ If you want to use your own data as a  
watermark, press Use Imageand  
go to step f.  
f Do one of the following:  
„ If you want to correct the data  
yourself, press On(Preview).  
e Press Textand choose the data you  
want to use, CONFIDENTIAL, DRAFTor  
COPY. Press OK.  
Press Mono Start or Colour Start  
and go to step g.  
Change other watermark settings from  
the available options as needed.  
Press OK. Go to step g.  
„ If you want the machine to correct  
the data automatically, press Onand  
go to step h.  
91  
                 
Chapter 12  
f Do one of the following:  
Setting your favourites  
12  
„ If you want to use a document as the  
watermark, press Scan.  
You can store the copy settings that you use  
most often by setting them as a favourite. You  
can set up to three favorites.  
Place the document that you want to  
use for the watermark on the scanner  
glass and press Mono Start or  
Colour Start.  
a Press  
(Copy).  
The scanned data will be shown on  
the LCD.  
b Choose the copy option and settings  
you want to store.  
Press OKand remove the watermark  
document you scanned.  
c Press d or c to display  
Favorite Settings.  
Go to step g.  
d Press Favorite Settings.  
e Press Store.  
„ If you want to use data from a media  
card or USB Flash memory drive as  
the watermark, insert the media card  
or USB flash memory drive and then  
press Media.  
Note  
Set Watermark Copyto Offor  
Templatewhen storing Favorite  
Settings.  
The image will be shown on the LCD.  
Press the image you want to use for  
the watermark.  
f Press the location where you want to  
store your setting for Favorite:1,  
Favorite:2or Favorite:3.  
Change other watermark settings  
from the available options as  
needed.  
Press OK.  
g Do one of the following:  
Go to step g.  
„ If you want to rename your setting,  
press  
to delete characters. Then  
CAUTION  
enter the new name (up to 12  
characters).  
DO NOT take out the memory card or USB  
Flash memory drive while Photo Capture  
is blinking to avoid damaging the card, USB  
Flash memory drive or data stored on the  
card.  
Press OK. (See Entering Text  
on page 186.)  
„ If you do not want to rename your  
setting, press OK.  
g Press OKto confirm to use watermark.  
Load the document you want to copy.  
h Enter the number of copies you want.  
i If you do not want to change additional  
settings, press Mono Start or  
Colour Start.  
92  
       
Making copies  
Retrieving your favourite setting  
12  
‘Out of Memory’  
message  
When you are ready to use one of your  
favourite set of settings, you can recall it.  
12  
If the Out of Memorymessage appears  
while scanning documents, press Stop/Exit  
to cancel or Mono Start or Colour Start to  
copy the scanned pages.  
a Press  
(Copy).  
b Press Favorite.  
You will need to clear some jobs from the  
memory before you can continue.  
c Press the favourite setting you want to  
retrieve.  
To free up extra memory, do the following:  
Rename your favourite setting  
12  
„ Turn off Memory Receive. (See Memory  
After you stored your favorite setting, you can  
rename it.  
Receive (Monochrome only) on page 48.)  
„ Print the faxes that are in the memory.  
(See Printing a fax from the memory  
on page 54.)  
a Press  
(Copy).  
When you get an Out of Memory  
message, you may be able to make copies if  
you first print incoming faxes in the memory to  
restore the memory to 100%.  
b Press d or c to display  
Favorite Settings.  
c Press Favorite Settings.  
d Press Rename.  
e Press the favourite setting you want to  
rename.  
f Enter the new name (up to 12  
characters). (See Entering Text  
on page 186.)  
g Press OK.  
12  
93  
 
Chapter 12  
94  
Section IV  
Direct Photo Printing  
IV  
Printing photos from a memory card or  
USB Flash memory drive  
96  
Printing photos from a camera  
112  
Wireless photo printing (MFC-990CW only) 116  
 
Printing photos from a memory  
card or USB Flash memory drive  
13  
13  
Using a memory card or USB  
Flash memory drive  
PhotoCaptureCenter™  
Operations  
13  
13  
Your Brother machine has media drives  
(slots) for use with the following popular  
digital camera media: CompactFlash®,  
Memory Stick™, Memory Stick PRO™, SD,  
SDHC, xD-Picture Card™ and USB Flash  
memory drives.  
Printing from a memory card  
or USB Flash memory drive  
without a PC  
13  
Even if your machine is not connected to your  
computer, you can print photos directly from  
digital camera media or a USB Flash memory  
drive. (See Print Images on page 99.)  
CompactFlash®  
Memory Stick™  
Memory Stick PRO™  
Scanning to a memory card or  
USB Flash memory drive  
without a PC  
13  
SD, SDHC  
xD-Picture Card™  
You can scan documents and save them  
directly to a memory card or USB Flash  
memory drive. (See Scan to a memory card  
or USB Flash memory drive on page 108.)  
22 mm or less  
11 mm or less  
Using PhotoCapture Center™  
from your computer  
USB Flash memory  
drive  
13  
You can access a memory card or USB Flash  
memory drive that is inserted in the front of  
the machine from your computer.  
„ miniSD™ can be used with a miniSD™  
adapter.  
„ microSD can be used with a microSD  
(See PhotoCapture Center™ for Windows®  
or Remote Setup & PhotoCapture Center™  
adapter.  
„ Memory Stick Duo™ can be used with a  
for Macintosh® in the Software User's Guide  
on the CD-ROM.)  
Memory Stick Duo™ adapter.  
„ Memory Stick PRO Duo™ can be used  
with a Memory Stick PRO Duo™ adapter.  
„ Memory Stick Micro™ (M2™) can be used  
with a Memory Stick Micro™ (M2™)  
adapter.  
„ Adapters are not included with the  
machine. Contact a third party supplier for  
adapters.  
The PhotoCapture Center™ feature lets you  
print digital photos from your digital camera at  
high resolution to get photo quality printing.  
96  
           
Printing photos from a memory card or USB Flash memory drive  
Please be aware of the following:  
Memory cards or USB Flash  
memory drive folder structure  
„ When printing Print Index or Print Image,  
PhotoCapture Center™ will print all valid  
images, even if one or more images have  
been corrupted. Corrupted images will not  
be printed.  
13  
Your machine is designed to be compatible  
with modern digital camera image files,  
memory cards and USB Flash memory drive;  
however, please read the points below to  
avoid errors:  
„ (memory card users)  
Your machine is designed to read memory  
cards that have been formatted by a digital  
camera.  
„ The image file extension must be .JPG  
(other image file extensions like .JPEG,  
.TIF, .GIF and so on will not be  
recognized).  
When a digital camera formats a memory  
card it creates a special folder into which it  
copies image data. If you need to modify  
the image data stored on a memory card  
with your PC, we recommend that you do  
not modify the folder structure created by  
the digital camera. When saving new or  
modified image files to the memory card  
we also recommend you use the same  
folder your digital camera uses. If the data  
is not saved to the same folder, the  
machine may not be able to read the file or  
print the image.  
„ PhotoCapture Center™ printing must be  
performed separately from PhotoCapture  
Center™ operations using the PC.  
(Simultaneous operation is not available.)  
„ IBM Microdrive™ is not compatible with  
the machine.  
„ The machine can read up to 999 files on a  
memory card or USB Flash memory drive.  
„ CompactFlash® Type II is not supported.  
„ This product supports xD-Picture Card™  
„ (USB Flash memory drive users)  
+
Type M / Type M / Type H (Large Capacity).  
This machine supports USB Flash  
memory drives that have been formatted  
by Windows®.  
„ The DPOF file on the memory cards must  
be in a valid DPOF format. (See DPOF  
printing on page 102.)  
13  
97  
 
Chapter 13  
„ Photo Capture light is blinking, memory  
card or USB Flash memory drive is being  
read or written to.  
Getting started  
13  
Firmly put a memory card or USB Flash  
memory drive into the correct slot.  
CAUTION  
DO NOT unplug the power cord or remove  
the media from the media drive (slot) or  
USB direct interface while the machine is  
reading or writing to the media (the  
Photo Capture key is blinking). You will  
lose your data or damage the card.  
The machine can only read one device at a  
time.  
4 5  
1
2
3
1
USB Flash memory drive  
Entering PhotoCapture mode  
13  
2
3
4
5
CompactFlash®  
SD, SDHC  
After you insert the memory card or USB  
Flash memory drive, press the  
Memory Stick™, Memory Stick PRO™  
xD-Picture Card™  
(Photo Capture) key to illuminate it in  
blue and the LCD displays the PhotoCapture  
options.  
CAUTION  
The LCD shows:  
The USB direct interface supports only a  
USB Flash memory drive, a PictBridge  
compatible camera, or a digital camera that  
uses the USB mass storage standard. Any  
other USB devices are not supported.  
PhotoCCapture  
View  
Enhance  
Photos  
Index  
Print  
Photos  
Photo Capture key indications:  
„ Press View Photos if you want to  
quickly view and print your photos. See  
View Photos on page 99.  
„ Press Enhance Photos if you want to  
add special effects to your photos. See  
Enhance Photos on page 101.  
„ Press Index Print if you want to print  
an Index page (Thumbnails). You can also  
print photos using the image numbers of  
the Index page (Thumbnails). See Print  
Index (Thumbnails) on page 99.  
„ Photo Capture light is on, the memory  
card or USB Flash memory drive is  
correctly inserted.  
Note  
If your digital camera supports DPOF  
printing, see DPOF printing on page 102.  
„ Photo Capture light is off, the memory  
card or USB Flash memory drive is not  
correctly inserted.  
Press the option you want to set.  
98  
   
Printing photos from a memory card or USB Flash memory drive  
f After you have chosen all the photos,  
Print Images  
13  
press OK. You now have the following  
options:  
View Photos  
13  
„ To add the Auto Correcteffect to  
your chosen photos, press  
(See page 101.)  
.
You can preview your photos on the LCD  
before you print them. If your photos are large  
files there may be a delay before each photo  
is displayed on the LCD.  
„ If you want to change the print  
settings, press Print Setting.  
(See page 103.)  
a Make sure you have put a memory card  
or USB Flash memory drive in the  
correct slot.  
„ If you do not want to change any  
settings, press OKand then  
Colour Start to print.  
Press  
(Photo Capture).  
Print Index (Thumbnails)  
13  
b Press View Photos.  
Do one of the following:  
The PhotoCapture Center™ assigns  
numbers for images (such as No.1, No.2,  
No.3, and so on).  
„ If you want to choose photos to print  
or print more than one for an image,  
go to step c.  
„ If you want to print all photos,  
press  
.
Press Yesto confirm.  
Go to step f.  
The PhotoCapture Center™ uses these  
numbers to identify each picture. You can  
Note  
print a thumbnail page to show all the pictures  
on the memory card or USB Flash memory  
drive.  
• Six thumbnails are displayed at a time with  
the current page number and total number  
of pages listed above the thumbnails.  
• Press d or c repeatedly to select each  
photo, or hold down to scroll through all  
photos.  
Note  
Only file names that are 8 characters or  
less will be printed correctly on the index  
sheet.  
• Press  
to start Slide Show.  
13  
a Make sure you have put the memory  
card or USB Flash memory drive in the  
correct slot.  
c Press a photo from the thumbnail.  
d Enter the number of copies you want  
either by pressing the number box  
directly and enter the number you want  
or pressing + or -.  
Press  
(Photo Capture).  
b Press Index Print.  
Press OK.  
e Repeat step c and d until you have  
chosen all the photos that you want to  
print.  
99  
                 
Chapter 13  
c Press Index Sheetand choose  
6 Images/Lineor 5 Images/Line.  
Printing Photos  
13  
Before you can print an individual image, you  
have to know the image number.  
a Make sure you have put a memory card  
or USB Flash memory drive in the  
correct slot.  
6 Images/Line 5 Images/Line  
Press  
(Photo Capture).  
Print time for 5 Images/Linewill be  
slower than 6 Images/Line, but the  
quality is better.  
b Print the Index. (See Print Index  
(Thumbnails) on page 99.)  
d Do one of the following:  
c Press Index Print.  
d Press Print Photos.  
„ Press Print Settingto change  
the paper type or the paper size you  
are using.  
e Enter the image number that you want to  
print from the Index page (Thumbnails).  
After you have chosen the image  
numbers, press OK.  
„ If you do not want to change the  
paper settings, go to g.  
e Press Paper Type.  
Choose the paper type you are using,  
Plain Paper, Inkjet Paper,  
Brother BP71or Other Glossy.  
Note  
• You can enter multiple numbers at one  
time by using a comma or a hyphen. For  
example, Enter 1, 3, 6 to print images  
No.1, No.3 and No.6. Enter 1-5 to print  
images No.1 to No.5.  
f Press Paper Size.  
Choose the paper size you are using,  
Letteror A4.  
• You can enter up to 12 characters  
(including commas) for the image  
numbers you want to print.  
g Press Colour Start to print.  
f Enter the number of copies you want  
either by pressing the number box  
directly and enter the number you want  
or pressing + or -.  
g Do one of the following:  
„ Press Print Settingto change  
the print settings. (See page 103.)  
„ If you do not want to change any  
settings, press Colour Start to print.  
100  
   
Printing photos from a memory card or USB Flash memory drive  
Enhance Photos  
13  
Note  
• You have 7 ways to add effects to your  
You can edit and add effects to your photos  
and view them on the LCD before printing.  
photo.  
(Auto Correct)  
Note  
The machine decides the suitable  
effect for your photo.  
The Enhance Photos feature is supported  
by technology from Reallusion, Inc.  
(Enhance Skin)  
Best used for adjusting portrait  
photographs. It adjusts human skin  
colour. Press d or c to adjust the level  
of contrast.  
a Make sure you have put a memory card  
or USB Flash memory drive in the  
correct slot.  
(Enhance Scenery)  
Best used for adjusting landscape  
photographs. It highlights green and  
blue areas in your photo. Press d or c  
to adjust the level of contrast.  
Press  
(Photo Capture).  
b Press Enhance Photos.  
(Remove Red-Eye)  
Note  
• Six thumbnails are displayed at a time with  
the current page number and total number  
of pages listed above the thumbnails.  
The machine will attempt to remove  
red-eye from your photo. If red-eye  
detection fails, you can press the  
Try Againbutton to re-detect.  
• Press d or c repeatedly to select each  
photo, or hold down to scroll through all  
photos.  
(Monochrome)  
You can convert the colour of your  
photo to monochrome.  
• Press  
to start Slide Show.  
(Sepia)  
Adds a sepia tone (shades of brown)  
effect to your photo.  
c Press a photo from the thumbnails.  
(Auto Correct  
Remove Red-Eye)  
d Press Enhanceor Trim. You can also  
choose both together. Press OK.  
The machine decides the suitable  
effects for your photo. Also, it will  
attempt to remove red-eye from your  
photo.  
e Do one of the following:  
„ If you chose Enhance, go to step f.  
13  
„ If you chose Trim, go to step g.  
• There are some cases when red-eye may  
not be removed.  
f Press the effect you wish to add.  
Press OK.  
• When the face is too small in the  
image.  
Go to step h.  
• When the face is turning too far up,  
down, left or right.  
• After adding each effect, you can enlarge  
the view of the image by pressing  
go back to the original size, press  
. To  
.
101  
     
Chapter 13  
• While the image is enlarged, you can  
move around the image with up ( ),  
down ( ), left ( ) and right ( ).  
DPOF printing  
13  
DPOF stands for Digital Print Order Format.  
• Press Cancel to return to the list of  
Major digital camera manufacturers (Canon  
Inc., Eastman Kodak Company, FUJIFILM  
Corporation, Panasonic Corporation and  
Sony Corporation) created this standard to  
make it easier to print images from a digital  
camera.  
effects.  
g Adjust the red frame around your photo.  
The part inside of the red frame will be  
printed.  
„ Press + or - to enlarge or reduce the  
If your digital camera supports DPOF  
printing, you will be able to choose on the  
digital camera display the images and  
number of copies you want to print.  
frame size.  
„ Press a, b, d or c to move the  
position of the frame.  
When the memory card (CompactFlash®,  
Memory Stick™, Memory Stick PRO™, SD,  
SDHC or xD-Picture Card™) with DPOF  
information is put into your machine, you can  
print the chosen image easily.  
„ Press  
to rotate the frame.  
Press OK when you have finished  
adjusting the frame setting.  
Press OK to confirm.  
a Make sure you have put a memory card  
in the correct slot.  
Note  
If your photo is very small or has irregular  
proportions you may not be able to trim  
the photo. The LCD will display  
Image Too Small. or  
The machine will ask you if you want to  
use DPOF setting.  
b Press Yes.  
Image Too Long..  
c Do one of the following:  
h Enter the number of copies you want  
either by pressing the number box  
directly and enter the number you want  
or pressing + or -.  
„ Press Print Setting to change  
the print settings. (See page 103.)  
„ If you do not want to change any  
settings, press Colour Start to print.  
Press OK.  
i Do one of the following.  
Note  
A DPOF File error can occur if the print  
order that was created on the camera has  
been corrupted. Delete and recreate the  
print order using your camera to correct  
this problem. For instructions on how to  
delete or recreate the print order, refer to  
your camera manufacturer's support  
„ Press Print Setting and change  
the print settings. (See page 103.)  
„ If you do not want to change any  
settings, press Colour Start to print.  
website or accompanying documentation.  
102  
       
Printing photos from a memory card or USB Flash memory drive  
PhotoCapture Center™ print settings  
13  
You can change the print settings temporarily for the next print.  
The machine returns to its default settings after 3 minutes, or if the Mode Timer returns the  
machine to Fax mode. (See Mode Timer on page 25.)  
Note  
You can save the print settings you use most often by setting them as the default. (See Setting  
your changes as a new default on page 108.)  
Print Seetting  
Print Quality  
Paper Type  
Paper Size  
Photo  
Other Glossy  
10 x15 cm  
Menu Selections  
Options 1  
Normal/Photo  
Options 2  
Page  
Print Quality  
—
104  
(Does not appear for  
DPOF printing)  
Paper Type  
Plain Paper/Inkjet Paper/  
Brother BP71/Other Glossy  
—
104  
105  
Paper Size  
10x15cm/13x18cm/A4/Letter  
(When A4 or Letter is chosen)  
8x10cm/ 9x13cm/  
10x15cm/13x18cm/  
15x20cm/Max. Size  
Brightness  
—
105  
105  
Dark  
Light  
(Does not appear  
when  
Enhance Photosis  
chosen.)  
0
Contrast  
—
13  
(Does not appear  
when  
0
Enhance Photosis  
chosen.)  
103  
   
Chapter 13  
Menu Selections  
Options 1  
Options 2  
Page  
Color Enhance  
On/Off  
—
106  
(Does not appear  
when  
Enhance Photos is  
chosen.)  
White Balance  
0
Sharpness  
0
Color Density  
0
On/Off  
On/Off  
On/Off  
Cropping  
—
—
—
107  
107  
107  
Borderless  
Date Print  
(Does not appear  
when DPOF print is  
chosen)  
Set New Default Yes  
No  
—
—
108  
108  
Factory Reset  
Yes  
No  
Print Speed and Quality  
13  
Paper options  
13  
a Press Print Setting.  
Paper Type  
13  
b Press a or b to display  
Print Quality.  
a Press Print Setting.  
b Press a or b to display Paper Type.  
c Press Paper Type.  
c Press Print Quality.  
d Press Normal or Photo.  
d Press the paper type you are using,  
Plain Paper, Inkjet Paper,  
e If you do not want to change additional  
Brother BP71 or Other Glossy.  
settings, press  
.
Press Colour Start to print.  
e If you do not want to change additional  
settings, press  
.
Press Colour Start to print.  
104  
         
Printing photos from a memory card or USB Flash memory drive  
Paper and print size  
13  
Adjusting Brightness,  
Contrast and Colour  
13  
a Press Print Setting.  
b Press a or b to display Paper Size.  
c Press Paper Size.  
Brightness  
13  
a Press Print Setting.  
b Press a or b to display Brightness.  
c Press Brightness.  
d Press the paper size you are using,  
10x15cm, 13x18cm, A4or Letter.  
Do one of the following:  
„ If you chose Letter or A4, go to  
step e.  
d Press d or c to make a darker or lighter  
print.  
Press OK.  
„ If you chose another size of paper,  
go to step f.  
e If you do not want to change additional  
e Press the Print Size.  
settings, press  
.
Example: Printed Position for A4 paper  
Press Colour Start to print.  
1
2
3
Contrast  
13  
8x10cm  
9x13cm  
10x15cm  
You can choose the contrast setting. More  
contrast will make an image look sharper and  
more vivid.  
a Press Print Setting.  
b Press a or b to display Contrast.  
c Press Contrast.  
4
13x18cm  
5
15x20cm  
6
Max. Size  
d Press d or c to change the contrast.  
Press OK.  
e If you do not want to change additional  
settings, press  
Press Colour Start to print.  
.
13  
f If you do not want to change additional  
settings, press  
Press Colour Start.  
.
105  
                 
Chapter 13  
Colour Enhancement  
13  
Note  
You can turn on the colour enhancement  
feature to print more vivid images. Printing  
time will be slower.  
• White Balance  
This setting adjusts the hue of the white  
areas of an image. Lighting, camera  
settings and other influences will affect the  
appearance of white. The white areas of a  
picture may be slightly pink, yellow or  
some other colour. By using this setting,  
you can correct that effect and bring the  
white areas back to pure white.  
a Press Print Setting.  
b Press a or b to display  
Color Enhance.  
c Press Color Enhance.  
d Do one of the following:  
• Sharpness  
This setting enhances the detail of an  
image, similar to adjusting the fine focus  
on a camera. If the image is not in true  
focus and you cannot see the fine details  
of the picture, then adjust the sharpness.  
„ If you want to customize the White  
Balance, Sharpness or Colour  
Density, press On, and then go to  
step e.  
„ If you do not want to customize,  
press Off.  
• Colour Density  
This setting adjusts the total amount of  
colour in the image. You can increase or  
decrease the amount of colour in an  
image to improve a washed out or weak  
picture.  
Go to step h.  
e Press White Balance, Sharpnessor  
Color Density.  
d
c
f Press or to adjust the degree of the  
setting.  
Press OK.  
g Do one of the following:  
„ If you want to customize another  
colour enhancement, repeat  
steps e to f.  
„ If you want to change other settings,  
press  
to display the print setting  
menu and press the setting you want  
to change. (See page 103.)  
h If you do not want to change additional  
settings, press  
.
Press Colour Start to print.  
106  
         
Printing photos from a memory card or USB Flash memory drive  
Cropping  
13  
Borderless printing  
13  
If your photo is too long or wide to fit the  
available space on your chosen layout, part  
of the image will automatically be cropped.  
This feature expands the printable area to the  
edges of the paper. Printing time will be  
slightly slower.  
The factory setting is On. If you want to print  
the whole image, turn this setting to Off.  
a Press Print Setting.  
b Press a or b to display Borderless.  
c Press Borderless.  
If you are also using the Borderless setting,  
turn the Borderless to Off. (See Borderless  
printing on page 107.)  
d Press Off(or On).  
a Press Print Setting.  
b Press a or b to display Cropping.  
c Press Cropping.  
e If you do not want to change additional  
settings, press  
Press Colour Start to print.  
.
d Press Off(or On).  
Date Print  
13  
e If you do not want to change additional  
You can print the date which is already in the  
data on your photo. The date will be printed  
on the lower right corner. If the data doesn’t  
have the date information, you cannot use  
this function.  
settings, press  
Press Colour Start to print.  
.
Cropping: On  
13  
a Press Print Setting.  
b Press a or b to display Date Print.  
c Press Date Print.  
Cropping: Off  
13  
d Press On(or Off).  
e If you do not want to change additional  
settings, press  
Press Colour Start to print.  
.
13  
Note  
The DPOF setting on your camera must  
be turned off to use the Date Print.  
107  
           
Chapter 13  
Setting your changes as a  
new default  
Scan to a memory card  
or USB Flash memory  
drive  
13  
You can save the print settings you use most  
often by setting them as the default settings.  
These settings will stay until you change  
them again.  
13  
Entering Scan mode  
13  
a Press your new setting.  
Repeat this step for each setting you  
want to change.  
When you want to scan to a memory card or  
USB Flash memory drive, press  
The LCD shows:  
(Scan).  
b After changing the last setting, press  
a or b to choose Set New Default.  
SCAN  
Scan to  
Scan to  
Scan to  
c Press Set New Default.  
d Press Yesto confirm.  
e Press Stop/Exit.  
E-mail  
Image  
OCR  
Scan to  
Scan to  
File  
Media  
Press Scan to Media.  
Restoring all settings to the  
factory settings  
If you are not connected to your computer  
only the Scan to Media selection is available  
on the LCD.  
13  
You can restore all the settings you have  
changed to the factory settings. These  
settings will stay until you change them again.  
(See Scanning for Windows® or Macintosh®  
in the Software User’s Guide on the CD-ROM  
for details about the other menu options.)  
a Press Print Setting.  
b Press a or b to display  
Factory Reset.  
c Press Factory Reset.  
d Press Yesto confirm.  
e Press Stop/Exit.  
108  
             
Printing photos from a memory card or USB Flash memory drive  
e Do one of the following:  
How to scan to a memory card  
or USB Flash memory drive  
„ To change the quality, press d or c to  
display Quality.  
13  
Press Quality and choose  
Color 150 dpi,  
Color 300 dpi,  
Color 600 dpi,  
B/W 200x100 dpi or  
B/W 200 dpi.  
You can scan monochrome and colour  
documents onto a memory card or USB Flash  
memory drive. Monochrome documents will  
be stored in PDF (*.PDF) or TIFF (*.TIF) file  
formats. Colour documents may be stored in  
PDF (*.PDF) or JPEG (*.JPG) file formats.  
The factory setting is Color 150 dpi and  
the default file format is PDF. The machine  
automatically creates file names based on  
the current date. (For details, see the Quick  
Setup Guide.) For example, the fifth image  
scanned on July 1, 2009 would be named  
01070905.PDF. You can change the colour  
and quality.  
„ To change the file type, press d or c  
to display File Type.  
Press File Type and choose PDF,  
JPEG or TIFF.  
„ If you want to change the file name,  
press d or c to display File Name.  
Press File Name and enter the file  
name.  
You can only change the first 6  
characters.  
Quality  
Selectable File  
Format  
Color 150 dpi  
Color 300 dpi  
Color 600 dpi  
B/W 200x100 dpi  
B/W 200 dpi  
JPEG / PDF  
JPEG / PDF  
JPEG / PDF  
TIFF / PDF  
TIFF / PDF  
Press OK.  
„ Press Mono Start or Colour Start to  
start scanning without changing  
additional settings.  
Note  
• If you chose colour in the resolution  
a Insert a CompactFlash®, Memory  
Stick™, Memory Stick PRO™, SD,  
SDHC, xD-Picture Card™ or USB Flash  
memory drive into your machine.  
setting, you cannot choose TIFF.  
• If you chose monochrome in the resolution  
setting, you cannot choose JPEG.  
CAUTION  
f Press Mono Start or Colour Start.  
DO NOT take out the memory card or USB  
Flash memory drive while Photo Capture  
is blinking to avoid damaging the card, USB  
Flash memory drive or data stored on the  
card.  
13  
b Load your document.  
c Press  
(Scan).  
d Press Scan to Media.  
109  
 
Chapter 13  
How to change the file name  
13  
How to reset to factory  
settings  
13  
You can change the file name.  
You can reset the factory settings which you  
set.  
a Press  
(Scan).  
b Press Scan to Media.  
c Press d or c to display File Name.  
d Press File Name.  
a Press  
(Scan).  
b Press Scan to Media.  
c Press d or c to choose  
Factory Reset.  
Press  
to delete characters. Then  
enter the new file name (up to 6  
characters). (See Entering Text  
on page 186.)  
d Press Factory Reset.  
e Press Yesto confirm.  
f Press Stop/Exit.  
e Press OK.  
How to set a new default  
13  
You can set your own default setting.  
a Press  
(Scan).  
b Press Scan to Media.  
c Press d or c to display  
Set New Default.  
d Press Set New Default.  
e Press Yesto confirm.  
f Press Stop/Exit.  
110  
     
Printing photos from a memory card or USB Flash memory drive  
Understanding the  
Error Messages  
13  
Once you are familiar with the types of errors  
that can occur while you are using  
PhotoCapture Center™, you can easily  
identify and troubleshoot any problems.  
„ Hub is Unusable.  
This message will appear if a Hub or USB  
Flash memory drive with a Hub has been  
put into the USB direct interface.  
„ Media Error  
This message will appear if you put in a  
memory card that is either bad or not  
formatted, or when there is a problem with  
the media drive. To clear this error, take  
out the memory card.  
„ No File  
This message will appear if you try to  
access a memory card or USB Flash  
memory drive in the drive (slot) that does  
not contain a .JPG file.  
„ Out of Memory  
This message will appear if you are  
working with images that are too large for  
the machine's memory. This message will  
also appear when a memory card or USB  
Flash memory drive you are using does  
not have enough space available for the  
scanned document.  
„ Media is Full.  
This message will appear if you are trying  
to save more than 999 files in a memory  
card or USB Flash memory drive.  
13  
„ Unusable Device  
This message will appear if a USB device  
or USB Flash memory drive that is not  
supported has been connected to the USB  
direct interface. For more information, visit  
us at http://solutions.brother.com. This  
message will also appear if you connect a  
broken device to the USB direct interface.  
111  
 
Printing photos from a camera  
14  
14  
Setting your digital camera  
14  
Printing photos  
directly from a  
PictBridge camera  
Make sure your camera is in PictBridge  
mode. The following PictBridge settings may  
be available from the LCD of your PictBridge  
compatible camera.  
14  
Depending on your camera some of these  
settings may not be available.  
Camera Menu Options  
Selections  
Your Brother machine supports the  
PictBridge standard, allowing you to connect  
to and print photos directly from any  
PictBridge compatible digital camera.  
Paper Size  
Letter, A4, 10x15cm, Printer  
Settings (Default setting) 2  
Paper Type  
Plain Paper, Glossy Paper,  
Inkjet Paper, Printer Settings  
If your camera is using the USB Mass  
Storage standard, you can also print photos  
from a digital camera without PictBridge.  
(See Printing photos directly from a digital  
camera (without PictBridge) on page 114.)  
(Default setting) 2  
Layout  
Borderless: On, Borderless:  
Off, Printer Settings (Default  
setting) 2  
DPOF setting 1  
Print Quality  
-
PictBridge requirements  
14  
Normal, Fine,  
Printer Settings (Default  
setting) 2  
To avoid errors, remember the following  
points:  
Color  
Enhancement  
On, Off,  
„ The machine and the digital camera must  
Printer Settings (Default  
setting) 2  
be connected using a suitable USB cable.  
„ The image file extension must be .JPG  
(other image file extensions like .JPEG,  
.TIF, .GIF and so on will not be  
recognized).  
Date Print  
On, Off,  
Printer Settings (Default  
setting) 2  
„ PhotoCapture Center™ operations are  
not available when using the PictBridge  
feature.  
1
2
See DPOF printing on page 113 for more details.  
If your camera is set to use the Printer Settings  
(Default setting), the machine will print your photo  
using the following settings.  
Settings  
Options  
10x15cm  
Glossy Paper  
Borderless: On  
Fine  
Paper Size  
Paper Type  
Layout  
Print Quality  
Color Enhancement  
Date Print  
Off  
Off  
112  
             
Printing photos from a camera  
„ When your camera does not have any  
menu selections, these settings are also  
used.  
CAUTION  
To prevent damage to your machine, do not  
connect any device other than a digital  
camera or USB Flash memory drive to the  
USB direct interface.  
„ The names and availability of each setting  
depends on the specification of your  
camera.  
Please refer to the documentation supplied  
with your camera for more detailed  
information on changing PictBridge settings.  
DPOF printing  
14  
Printing Images  
14  
DPOF stands for Digital Print Order Format.  
Major digital camera manufacturers (Canon  
Inc., Eastman Kodak Company, FUJIFILM  
Corporation, Panasonic Corporation and  
Sony Corporation) created this standard to  
make it easier to print images from a digital  
camera.  
Note  
Remove any memory cards or USB Flash  
memory drive from the machine before  
connecting a digital camera.  
a Make sure that your camera is turned  
off. Connect your camera to the USB  
direct interface (1) on the machine using  
a USB cable.  
If your digital camera supports DPOF  
printing, you will be able to choose on the  
digital camera display the images and  
number of copies you want to print.  
Note  
A DPOF File error can occur if the print  
order that was created on the camera has  
been corrupted. Delete and recreate the  
print order using your camera to correct  
this problem. For instructions on how to  
delete or recreate the print order, refer to  
your camera manufacturer's support  
website or accompanying documentation.  
1
1
USB direct interface  
b Turn on the camera.  
When the machine has recognized the  
camera, the LCD shows  
14  
Camera Connected.  
c Choose the photo you want to print  
following the instructions from your  
camera.  
When the machine starts printing a  
photo, the LCD will show Printing.  
113  
     
Chapter 14  
a Make sure that your camera is turned  
off. Connect your camera to the USB  
direct interface (1) on the machine using  
the USB cable.  
Printing photos  
directly from a digital  
camera (without  
PictBridge)  
14  
If your camera supports the USB Mass  
Storage standard, you can connect your  
camera in storage mode. This enables you to  
print photos from your camera.  
(If you would like to print photos in PictBridge  
mode, see Printing photos directly from a  
PictBridge camera on page 112.)  
1
Note  
The name, availability and operation differ  
1
USB direct interface  
among digital cameras. Please refer to the  
documentation supplied with your camera  
for detailed information, such as how to  
switch from PictBridge mode to USB mass  
storage mode.  
b Turn on the camera.  
c Follow the steps in Print Images  
on page 99.  
CAUTION  
Printing Images  
14  
To prevent damage to your machine, do not  
connect any device other than a digital  
camera or USB Flash memory drive to the  
USB direct interface.  
Note  
Remove any memory cards or USB Flash  
memory drive from the machine before  
connecting a digital camera.  
114  
     
Printing photos from a camera  
Understanding the  
Error Messages  
14  
Once you are familiar with the types of errors  
that can occur while you are printing from a  
camera, you can easily identify and  
troubleshoot any problems.  
„ Out of Memory  
This message will appear if you are  
working with images that are too large for  
the machine's memory.  
„ Unusable Device  
This message will appear if you connect a  
camera which is not using the USB Mass  
Storage standard. This message will also  
appear if you connect a broken device to  
the USB direct interface.  
(For more detailed solutions see Error and  
Maintenance messages on page 142.)  
14  
115  
 
Wireless photo printing  
(MFC-990CW only)  
15  
15  
The requirements for using  
Bluetooth wireless  
technology  
Printing photos with  
Bluetooth® wireless  
technology  
®
15  
15  
To avoid errors, remember the following  
points:  
„ The image file extension must be .JPG  
(other image file extensions such as  
.JPEG, .TIF and .GIF and so on will not be  
recognized).  
„ The size of the image file must be no  
larger than 3 MB.  
Your Brother machine supports Bluetooth®  
„ Your machine is a Class 2 device and the  
communication range is between 0 to  
33 feet. You cannot print outside this  
range.  
wireless technology for printing photos.  
Bluetooth® wireless technology enables short  
range wireless communication between your  
machine and Bluetooth® wireless technology  
enabled devices for printing photos.  
You can print photos only when the indicator  
is illuminated in blue. (For details about  
turning on the indicator, see Enable your  
Bluetooth® wireless technology  
on page 117.)  
116  
     
Wireless photo printing (MFC-990CW only)  
d Press a or b to display Settings.  
e Press Settings.  
Set up your machine  
15  
Settings  
f Press a or b to display Pass Key.  
g Press Pass Key.  
Pass Key  
0000  
Comm. Mode  
Device Address  
Public  
h Enter a 4-digit number pass key using  
the buttons on the LCD.  
Press OK.  
xx:xx:xx:xx:xx:xx  
®
Enable your Bluetooth  
wireless technology  
i Press Stop/Exit.  
15  
Communication Mode  
15  
You can set Bluetooth® wireless technology  
to On or Off.  
This setting controls the level of security  
between other Bluetooth® wireless  
technology enabled devices and your  
machine.  
a Press MENU.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
a Press MENU.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
d Press a or b to display Turn On/Off.  
e Press Turn On/Off.  
f Press On(or Off).  
d Press a or b to display Settings.  
e Press Settings.  
g Do one of the following:  
„ If you want to change any other  
settings, press the setting you want  
to change.  
f Press a or b to display Comm. Mode.  
g Press Comm. Mode.  
„ If you do not want to change other  
settings, press Stop/Exit.  
h Do one of the following:  
„ Press Publicif you want to allow  
any Bluetooth® wireless technology  
Pass key  
15  
enabled device to use your machine.  
This setting creates a pass key that  
„ Press Privateif you want to allow  
authorizes a Bluetooth® wireless technology  
enabled device to communicate with your  
machine. The default setting is 0000.  
a Bluetooth® enabled device that has  
the device address registered.  
15  
„ Press Secureif you want to allow  
anyone who has the correct pass key  
to use your machine.  
a Press MENU.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
i Press Stop/Exit.  
117  
         
Chapter 15  
Device Address  
15  
Print settings  
15  
The device address is the ID number which  
identifies your machine, and it cannot be  
edited.  
Once you set the Print settings they will  
remain the same until you change them.  
Print Quality  
15  
Device Name  
15  
a Press MENU.  
You can name your machine to distinguish  
from other Bluetooth® wireless technology  
enabled devices.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
a Press MENU.  
d Press a or b to display  
Print Settings.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
e Press Print Settings.  
d Press a or b to display Settings.  
e Press Settings.  
f Press a or b to display  
Print Quality.  
g Press Print Quality.  
h Press Normalor Photo.  
i Press Stop/Exit.  
f Press a or b to display Device Name.  
g Press Device Name.  
h Enter the name (up to 16 characters)  
using the buttons on the LCD.  
Paper Type  
15  
Press  
to choose numbers or  
characters.  
Press OK.  
a Press MENU.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
Note  
You cannot enter special characters.  
d Press a or b to display  
Print Settings.  
i Press Stop/Exit.  
e Press Print Settings.  
f Press a or b to display Paper Type.  
g Press Paper Type.  
h Press Plain Paper, Inkjet Paper,  
Brother BP71or Other Glossy.  
i Press Stop/Exit.  
118  
         
Wireless photo printing (MFC-990CW only)  
Paper Size  
15  
Date Print  
15  
You can print the date if it is already in the  
data on your photo. The date will be printed  
on the lower right corner. If the photo data  
does not have the date information, you  
cannot use this function.  
a Press MENU.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
a Press MENU.  
d Press a or b to display  
Print Settings.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
e Press Print Settings.  
f Press a or b to display Paper Size.  
g Press Paper Size.  
d Press a or b to display  
Print Settings.  
e Press Print Settings.  
f Press a or b to display Date Print.  
g Press Date Print.  
h Press 10x15cm, Letter, 13x18cmor  
A4.  
i Press Stop/Exit.  
Borderless  
15  
h Press On(or Off).  
i Press Stop/Exit.  
This feature expands the printable area to the  
edges of the paper. Printing time will be  
slightly slower.  
Restoring all settings to the  
factory settings  
15  
a Press MENU.  
b Press a or b to choose Bluetooth.  
c Press Bluetooth.  
You can restore all the settings you have  
changed to the factory settings. These  
settings will stay until you change them again.  
d Press a or b to display  
Print Settings.  
a Press MENU.  
b Press a or b to display Bluetooth.  
c Press Bluetooth.  
e Press Print Settings.  
f Press a or b to display Borderless.  
g Press Borderless.  
d Press a or b to display  
Factory Reset.  
h Press On(or Off).  
e Press Factory Reset.  
f Press Yes(or No).  
g Press Stop/Exit.  
15  
i Press Stop/Exit.  
119  
       
Chapter 15  
Understanding the  
Error Messages  
15  
Once you are familiar with the types of errors  
that can occur while you are printing from a  
Bluetooth® wireless technology enabled  
device, you can easily identify and  
troubleshoot any problems.  
„ File size is too large  
This message will appear if the file size is  
larger than 3 MB.  
„ Unsupported file type  
This message will appear if the file type is  
other than .JPG.  
„ Out of Memory  
This message will appear if you are  
working with images that are too large for  
the machine's memory. This message will  
also appear when the Bluetooth® enabled  
device you are using does not have  
enough space available for the scanned  
document.  
(For more detailed solutions see Error and  
Maintenance messages on page 142.)  
120  
 
Section V  
Software  
V
Software and Network features  
122  
 
Software and Network features  
16  
16  
The CD-ROM includes the Software User’s  
Guide and Network User’s Guide for features  
available when connected to a computer (for  
example, printing and scanning). These  
guides have easy to use links that, when  
clicked, will take you directly to a particular  
section.  
c Click the heading you would like to view  
from the list at the left of the window.  
You can find information on these features:  
„ Printing  
„ Scanning  
„ ControlCenter3 (for Windows®)  
„ ControlCenter2 (for Macintosh®)  
„ Remote Setup  
„ Faxing from your computer  
„ PhotoCapture Center™  
„ Network Printing  
For Macintosh®  
„ Network Scanning  
a Make sure your Macintosh® is turned  
„ Wired and Wireless Network  
How to read HTML User’s Guide  
This is a quick reference for using the HTML  
User’s Guide.  
on. Insert the Brother CD-ROM into your  
CD-ROM drive.  
b Double-click the Documentation icon.  
For Windows®  
c Double-click your language folder, and  
Note  
then double-click the top.html.  
If you have not installed the software, see  
d Click SOFTWARE USER’S GUIDE (or  
NETWORK USER’S GUIDE) in the top  
menu, and then click the heading you  
would like to read from the list at the left  
of the window.  
Viewing Documentation on page 2.  
a From the Start menu, point to Brother,  
MFC-XXXX (where XXXX is your model  
number) from the programs group, then  
click User’s Guides in HTML format.  
b Click SOFTWARE USER’S GUIDE (or  
NETWORK USER’S GUIDE) from the  
top menu.  
122  
 
Section VI  
Appendixes  
VI  
Safety and Legal  
124  
Troubleshooting and Routine Maintenance 134  
Menu and Features  
Specifications  
Glossary  
164  
187  
205  
 
Safety and Legal  
A
A
Choosing a location  
A
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put  
the machine near a telephone socket and a standard grounded electrical socket. Choose a  
location where the temperature remains between 10° C and 35° C.  
WARNING  
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,  
chemicals or water.  
DO NOT connect your machine to electrical sockets on the same circuit as large appliances or  
other equipment that might disrupt the power supply.  
CAUTION  
• Avoid placing your machine in a high-traffic area.  
• Avoid placing your machine on a carpet.  
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.  
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic  
timers.  
• Disruption of power can wipe out information in the machine's memory.  
• Avoid interference sources, such as other cordless telephone systems or speakers.  
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage  
and internal damage to your machine.  
124  
   
Safety and Legal  
To use the machine safely  
A
Please keep these instructions for later reference and read them before attempting any  
maintenance.  
A
WARNING  
There are high voltage electrodes inside the machine. Before you clean the inside of the  
machine, make sure you have unplugged the telephone line cord first and then the power cord  
from the electrical socket. Doing this will prevent an electrical shock.  
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.  
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.  
DO NOT put your hands on the edge of the machine under the document cover or the scanner  
cover. Doing this may cause injury.  
125  
 
DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this  
may cause injury.  
DO NOT touch the area shaded in the illustration. Doing this may cause injury.  
126  
Safety and Legal  
When moving the machine you must lift it from the base, by placing a hand at each side of the  
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or Jam  
Clear Cover.  
A
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the  
inside or outside of the machine. Doing this may cause a fire or electrical shock.  
If the machine becomes hot, releases smoke, or generates any strong smells, immediately  
unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer  
Service.  
If metal objects, water or other liquids get inside the machine, immediately unplug the machine  
from the electrical socket. Call your Brother dealer or Brother Customer Service.  
Use caution when installing or modifying telephone lines. Never touch telephone wires or  
terminals that are not insulated unless the telephone line has been unplugged at the wall socket.  
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in  
a wet location.  
127  
This product must be installed near an electrical socket that is easily accessible. In case of an  
emergency, you must unplug the power cord from the electrical socket to shut off the power  
completely.  
This product should be connected to an AC power source within the range indicated on the  
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a  
qualified electrician.  
Always make sure the plug is fully inserted.  
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.  
When using your telephone equipment, basic safety precautions should always be followed to  
reduce the risk of fire, electric shock and injury to people, including the following:  
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink  
or washing machine, in a wet basement or near a swimming pool.  
2 Avoid using this product during an electrical storm. There may be a remote risk of electric  
shock from lightning.  
3 DO NOT use this product to report a gas leak in the vicinity of the leak.  
4 DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible  
special disposal instructions.  
CAUTION  
Lightning and power surges can damage this product! We recommend that you use a quality  
surge protection device on the AC power line or unplug the cords during a lightning storm.  
DO NOT touch the Touchscreen immediately after plugging in the power cord or turning the  
machine on. Doing this may cause an error.  
128  
Safety and Legal  
Important safety instructions  
A
1 Read all of these instructions.  
2 Save them for later reference.  
3 Follow all warnings and instructions marked on the product.  
4 DO NOT use this product near water.  
A
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing  
serious damage to the product.  
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To  
ensure reliable operation of the product and to protect it from overheating, these openings  
must not be blocked or covered. The openings should never be blocked by placing the product  
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over  
a radiator or heater. This product should never be placed in a built-in installation unless  
adequate ventilation is provided.  
7 Use only the power cord supplied with this machine.  
8 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.  
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to  
insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT  
defeat the purpose of the grounded plug.  
9 DO NOT allow anything to rest on the power cord. DO NOT place this product where people  
can walk on the cord.  
10 DO NOT place anything in front of the machine that will block received faxes. DO NOT place  
anything in the path of received faxes.  
11 Wait until pages have exited the machine before picking them up.  
12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service  
Personnel under the following conditions:  
„ If liquid has been spilled into the product.  
„ If the product has been exposed to rain or water.  
„ If the product does not operate normally when the operating instructions are followed,  
adjust only those controls that are covered by the operating instructions.  
Incorrect adjustment of other controls may result in damage and will often require extensive  
work by a qualified technician to restore the product to normal operation.  
„ If the product has been dropped or the casing has been damaged.  
„ If the product exhibits a distinct change in performance, indicating a need for service.  
13 To protect your product against power surges, we recommend the use of a power protection  
device (Surge Protector).  
14 To reduce the risk of fire, electric shock and injury to people, note the following:  
„ DO NOT use this product near appliances that use water, a swimming pool, or in a wet  
basement.  
„ DO NOT attempt to operate the machine during an electrical storm or gas leak.  
129  
 
IMPORTANT - For your safety  
A
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three-  
pin electrical socket that is effectively grounded through the normal household wiring.  
The fact that the equipment operates satisfactorily does not imply that the power is grounded and  
that the installation is completely safe. For your safety, if in any doubt about the effective  
grounding of the power, consult a qualified electrician.  
Important - Wiring information (U.K. only)  
A
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same  
rating as the original fuse.  
Always replace the fuse cover. Never use a plug that does not have a cover.  
Warning - This machine must be earthed.  
The wires in the mains lead are coloured in line with the following code:  
„ Green and Yellow: Earth  
A
„ Blue: Neutral  
„ Brown: Live  
If in any doubt, call a qualified electrician.  
LAN connection  
A
CAUTION  
DO NOT connect this product to a LAN connection that is subject to over-voltages.  
130  
   
Safety and Legal  
Radio interference  
A
This product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the  
machine to a computer, ensure that you use a USB cable which does not exceed 2.0 m in length.  
A
EU Directive 2002/96/EC and EN50419  
A
European  
Union Only  
This equipment is marked with the above recycling symbol. It means that at the end of the life of  
the equipment you must dispose of it separately at an appropriate collection point and not place  
it in the normal domestic unsorted waste stream. This will benefit the environment for all.  
(European Union only)  
EU Directive 2006/66/EC - Removing or Replacing the Battery  
A
This product incorporates a battery that is designed to last for the lifetime of the product. It is not  
to be replaced by the user. It should be removed as part of the machine recycling process at end  
of life and appropriate precautions taken by the recycler.  
®
International ENERGY STAR Compliance Statement  
A
The purpose of the International ENERGY STAR® Program is to promote the development and  
popularization of energy-efficient office equipment.  
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets  
the ENERGY STAR® guidelines for energy efficiency.  
131  
       
Legal limitations for copying  
A
It is an offence to make reproductions of certain items or documents with the intent to commit  
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you  
check with relevant legal authorities if in doubt about a particular item or document.  
The following are examples of documents which may not be copied:  
„ Money  
„ Bonds or other certificates of indebtedness  
„ Certificates of Deposit  
„ Armed Forces Service or Draft papers.  
„ Passports  
„ Postage Stamps (cancelled or uncancelled)  
„ Immigration Papers  
„ Welfare documents  
„ Cheques or Drafts drawn by Governmental Agencies  
„ Identification Documents, badges or insignias  
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair  
dealing’. Multiple copies would indicate improper use.  
Works of art should be considered the equivalent of copyrighted works.  
Licenses and Certificates of Title to motor vehicles may not be copied under certain  
state/provincial laws.  
132  
 
Safety and Legal  
Trademarks  
A
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
A
Multi-Function Link is a registered trademark of Brother International Corporation.  
© 2008 Brother Industries, Ltd. All rights reserved.  
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the  
United States and other countries.  
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in  
the United States and/or other countries.  
Macintosh and TrueType are registered trademarks of Apple Inc.  
Adobe, Flash, Illustrator, PageMaker and Photoshop are either registered trademarks or  
trademarks of Adobe Systems Incorporated in the United States and/or other countries.  
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and  
any use of such marks by Brother Industries, Ltd. is under license.  
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of  
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.  
Microdrive is a trademark of International Business Machines Corporation.  
CompactFlash is a registered trademark of SanDisk Corporation.  
Memory Stick is a trademark of Sony Corporation.  
SanDisk is a licensee of the SD and miniSD trademarks.  
xD-Picture Card is a trademark of FUJIFILM Corporation, Toshiba Corporation and Olympus  
Optical Co. Ltd.  
PictBridge is a trademark.  
Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate Memory Stick,  
Memory Stick Micro and M2 are trademarks of Sony Corporation.  
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered  
trademarks of Broadcom Corporation in the United States and/or other countries.  
AOSS is a trademark of Buffalo Inc.  
Wi-Fi, WPA, WPA2 and Wi-Fi Protected Setup are either trademarks or registered trademarks of  
Wi-Fi Alliance in the United States and/or other countries.  
FaceFilter Studio is a trademark of Reallusion, Inc.  
Each company whose software title is mentioned in this manual has a Software License  
Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User's Guide are registered  
trademarks of their respective companies.  
133  
 
Troubleshooting and Routine  
Maintenance  
B
B
Troubleshooting  
B
If you think there is a problem with your machine, check the chart below and follow the  
troubleshooting tips.  
Most problems can be easily resolved by yourself. If you need additional help, the Brother  
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at  
http://solutions.brother.com.  
If you are having difficulty with your machine  
B
Printing  
Difficulty  
Suggestions  
No printout  
Check the interface cable on both the machine and your computer. (See the Quick  
Setup Guide.)  
Make sure the machine is plugged in and not in Power Save mode.  
One or more ink cartridges are empty. (See Replacing the ink cartridges  
on page 152.)  
If the LCD says Cannot Printand Replace Ink, see Replacing the ink  
cartridges on page 152.  
Check to see if the LCD is showing an error message. (See Error and  
Maintenance messages on page 142.)  
Check that the correct printer driver has been installed and chosen.  
Make sure that the machine is online. Click Start and then Printers and Faxes.  
Brother MFC-XXXX (where XXXX is your model name), and make sure that Use  
Printer Offline is unchecked.  
When you choose the Print Odd Pages and Print Even Pages settings, you may  
see a printing error message on your computer, as the machine pauses during the  
printing process. The error message will disappear after the machine re-starts  
printing.  
Poor print quality  
Check the print quality. (See Checking the print quality on page 157.)  
Make sure that the Media Type setting in the printer driver or the Paper Type  
setting in the machine’s menu matches the type of paper you are using. (See  
Printing for Windows® or Printing and Faxing for Macintosh® in the Software  
User’s Guide on the CD-ROM and Paper Type on page 25.)  
Make sure that your ink cartridges are fresh. The following may cause ink to clog:  
„ The expiration date written on the cartridge package has passed. (Brother  
Original cartridges stay usable for up to two years if kept in their original  
packaging.)  
„ The ink cartridge was in your machine over six months.  
„ The ink cartridge may not have been stored correctly before use.  
Try using the recommended types of paper. (See Acceptable paper and other print  
media on page 17.)  
The recommended environment for your machine is between 20° C to 33° C.  
134  
       
Troubleshooting and Routine Maintenance  
Printing (continued)  
Difficulty  
Suggestions  
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 157.)  
or graphics.  
Make sure you are using Brother Original Innobella™ Ink.  
Try using the recommended types of paper. (See Acceptable paper and other print  
media on page 17.)  
The machine prints blank pages.  
Characters and lines are stacked.  
Clean the print head. (See Cleaning the print head on page 157.)  
Make sure you are using Brother Original Innobella™ Ink.  
B
Check the printing alignment. (See Checking the print alignment on page 158.)  
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side  
guides are adjusted correctly. (See Loading paper and other print media  
on page 10.)  
Make sure the Jam Clear Cover is closed correctly.  
Smudged stain at the top centre of Make sure the paper is not too thick or curled. (See Acceptable paper and other  
the printed page.  
print media on page 17.)  
Smudged stain at the right or left  
corner of the printed page.  
Make sure the paper is not curled when you print on the back side of the paper  
with the Print Odd Pages and Print Even Pages settings.  
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable  
to run.  
paper and other print media on page 17.) Don't handle the paper until the ink is  
dry.  
Make sure you are using Brother Original Innobella™ Ink.  
If you are using photo paper, make sure that you have set the correct paper type.  
If you are printing a photo from your PC, set the Media Type in the Basic tab of  
the printer driver.  
Stains appear on the reverse side  
or at the bottom of the page.  
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s  
printer platen on page 156.)  
Make sure you are using the paper support flap. (See Loading paper and other  
print media on page 10.)  
Make sure you are using Brother Original Innobella™ Ink.  
The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver.  
the page.  
The printouts are wrinkled.  
In the printer driver Advanced tab, click Colour Settings, and uncheck  
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh®.  
Make sure you are using Brother Original Innobella™ Ink.  
Cannot perform ‘Page Layout’  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time. Try the other quality settings in the printer  
driver Advanced tab. Also, click Colour Settings, and make sure you uncheck  
Colour Enhancement.  
Turn the borderless feature off. Borderless printing is slower than normal printing.  
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software  
User’s Guide on the CD-ROM.)  
Colour Enhancement is not  
working correctly.  
If the image data is not full colour in your application (such as 256 colour), Colour  
Enhancement will not work. Use at least 24 bit colour data with the Colour  
Enhancement feature.  
135  
Printing (continued)  
Difficulty  
Suggestions  
Photo paper does not feed  
properly.  
When you print on Brother photo paper, make sure you always load one additional  
sheet of photo paper first before loading the paper you want to print on.  
Clean the paper pick-up roller. (See Cleaning the paper pick-up roller  
on page 156.)  
Photo paper does not feed  
properly.  
When you print on Brother Photo paper, load one extra sheet of the same photo  
paper in the paper tray. An extra sheet has been included in the paper package  
for this purpose.  
Clean the paper pick-up roller.  
(See Cleaning the paper pick-up roller on page 156.)  
Machine feeds multiple pages.  
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and  
other print media on page 10.)  
Check that more than two types of paper are not loaded in the paper tray at any  
one time.  
Printed pages are not stacked  
neatly.  
Make sure you are using the paper support flap. (See Loading paper and other  
print media on page 10.)  
Try to reduce the print resolution. (See Printing for Windows® or Printing and  
Faxing for Macintosh® in the Software User’s Guide on the CD-ROM.)  
Machine does not print from  
Adobe® Illustrator®.  
Printing Received Faxes  
Difficulty  
Suggestions  
Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone  
across the page or the top and  
bottom of sentences are cut off.  
line. Ask the other party to send the fax again.  
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax machine.  
Received colour fax prints only in  
black and white.  
Replace the colour ink cartridges that are empty or nearly empty, and then ask the  
other person to send the colour fax again. (See Replacing the ink cartridges  
on page 152.)  
Left and Right margins are cut off or Turn on Auto Reduction. (See Printing a reduced incoming fax on page 53.)  
a single page is printed on two  
pages.  
Telephone Line or Connections  
Difficulty  
Suggestions  
Dialling does not work. (No dial  
tone)  
Make sure the machine is plugged in and not in Power Save mode.  
Check the line cord connections.  
Change the Tone/Pulse setting. (See the Quick Setup Guide.)  
Lift the external telephone’s handset, (or the machine’s handset or cordless  
handset if available), and then dial the number to send a manual fax. Wait to hear  
fax receiving tones before pressing Mono Start or Colour Start.  
The machine does not answer  
when called.  
Make sure the machine is in the correct receiving mode for your setup. (See  
Choose the Receive Mode on page 43.) Check for a dial tone. If possible, call your  
machine to hear it answer. If there is still no answer, check the telephone line cord  
connection. If there is no ringing when you call your machine, ask your telephone  
company to check the line.  
136  
   
Troubleshooting and Routine Maintenance  
Receiving Faxes  
Difficulty  
Suggestions  
Cannot receive a fax.  
Check all line cord connections.  
Make sure the machine is in the correct receiving mode for your setup. (See  
Receive mode settings on page 46.)  
If you often have interference on the telephone line, try changing the menu setting  
of Compatibility to Basic(for VoIP). (See Telephone line interference  
on page 141.)  
B
If you connect your machine to PBX or ISDN, set the menu setting of Telephone  
Line Type to your telephone type. (See Setting the Telephone Line Type  
on page 60.)  
Sending Faxes  
Difficulty  
Suggestions  
Cannot send a fax.  
Check all line cord connections.  
Make sure that the Fax  
on page 34.)  
key is illuminated. (See Entering Fax mode  
Ask the other party to check that the receiving machine has paper.  
Print the Transmission Verification Report and check for an error. (See Reports  
on page 81.)  
Transmission Verification Report  
says ‘Result:ERROR’.  
There is probably temporary noise or static on the line. Try sending the fax again.  
If you send a PC FAX message and get ‘Result:ERROR’ on the Transmission  
Verification Report, your machine may be out of memory. To gain extra memory,  
you can turn off Memory Receive (see Turning off Memory Receive Operations  
on page 50), print fax messages in memory (see Printing a fax from the memory  
on page 54) or cancel a Delayed Fax or Polling Job (see Cancelling a fax in  
progress on page 36 or Checking and cancelling waiting jobs on page 40). If the  
problem continues, ask the telephone company to check your telephone line.  
If you often get transmission errors due to possible interference on the telephone  
line, try changing the menu setting of Compatibility to Basic(for VoIP). (See  
Telephone line interference on page 141.)  
If you connect your machine to PBX or ISDN, set the menu setting of Telephone  
Line Type to your telephone type. (See Setting the Telephone Line Type  
on page 60.)  
Poor fax send quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check your  
machine's scanner operation. If the copy quality is not good, clean the scanner.  
(See Cleaning the scanner glass on page 155.)  
Vertical black lines when sending.  
Black vertical lines on faxes you send are typically caused by dirt or correction fluid  
on the glass strip. Clean the glass strip. (See Cleaning the scanner glass  
on page 155.)  
137  
 
Handling Incoming Calls  
Difficulty  
Suggestions  
The machine ‘Hears’ a voice as a  
CNG Tone.  
If Fax Detect is set to On, your machine is more sensitive to sounds. It may  
mistakenly interpret certain voices or music on the line as a fax machine calling  
and respond with fax receiving tones. Deactivate the machine by pressing  
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect  
on page 47.)  
Sending a fax call to the machine.  
Custom features on a single line.  
If you answered on an external or extension telephone, press your Remote  
Activation Code (the factory setting is l 5 1). When your machine answers, hang  
up.  
If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom  
feature on a single telephone line with your machine, it may create a problem  
sending or receiving faxes.  
For example: If you subscribe to Call Waiting or some other custom service and  
its signal comes through the line while your machine is sending or receiving a fax,  
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM(Error  
Correction Mode) feature should help overcome this problem. This condition is  
related to the telephone system industry and is common to all devices that send  
and receive information on a single, shared line with custom features. If avoiding  
a slight interruption is crucial to your business, a separate telephone line with no  
custom features is recommended.  
Copying Difficulties  
Difficulty  
Suggestions  
Cannot make a copy.  
Make sure that the Copy  
on page 86.)  
key is illuminated. (See Entering Copy mode  
Poor copy results when using the  
ADF.  
Try using the scanner glass. (See Using the scanner glass on page 21.)  
Vertical black lines or streaks  
appear in copies.  
Vertical black lines or streaks on copies are typically caused by dirt or correction  
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass  
on page 155.)  
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.  
Scanning Difficulties  
Difficulty  
Suggestions  
TWAIN/WIA errors appear when  
starting to scan.  
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In  
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to  
choose the Brother TWAIN/WIA driver.  
Poor scanning results when using  
the ADF.  
Try using the scanner glass. (See Using the scanner glass on page 21.)  
OCR does not work.  
Try increasing the scanner resolution.  
138  
       
Troubleshooting and Routine Maintenance  
Software Difficulties  
Difficulty  
Suggestions  
Cannot install software or print.  
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
‘Device Busy’  
Make sure the machine is not showing an error message on the LCD.  
Cannot print images from  
FaceFilter Studio.  
To use FaceFilter Studio, you must install the FaceFilter Studio application from  
the CD-ROM supplied with your machine. To install FaceFilter Studio see the  
Quick Setup Guide.  
B
Also, before you start FaceFilter Studio for the first time, you must make sure your  
Brother machine is turned On, and connected to your computer. This will allow you  
to access all the functions of FaceFilter Studio.  
PhotoCapture Center™ Difficulties  
Difficulty  
Suggestions  
1
Have you installed the Windows® 2000 update? If not, do the following:  
Removable Disk does not work  
correctly.  
1) Unplug the USB cable.  
2) Install the Windows® 2000 update using one of the following methods.  
„ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup  
Guide.)  
„ Download the latest service pack from the Microsoft Web site.  
3) Wait about 1 minute after you restart the PC, and then connect the USB  
cable.  
2
Take out the memory card or USB Flash memory drive and put it back in  
again.  
3
4
If you have tried ‘Eject’ from within Windows®, take out the memory card or  
USB Flash memory drive before you continue.  
If an error message appears when you try to eject the memory card or USB  
Flash memory drive, it means the card is being accessed. Wait a while and  
then try again.  
5
If all of the above do not work, turn off your PC and machine, and then turn  
them on again. (You will have to unplug the power cord of the machine to turn  
it off.)  
Cannot access Removable Disk  
from Desktop icon.  
Make sure that you have correctly inserted the memory card or USB Flash  
memory drive.  
Part of my photo is missing.  
Make sure that Borderless Printing and Cropping are turned off. (See Borderless  
printing on page 107 and Cropping on page 107.)  
139  
   
Network Difficulties  
Difficulty  
Suggestions  
Cannot print over the Network.  
Make sure that your machine is powered on and is online and in Ready mode.  
Print a Network Configuration list (see Reports on page 81.) and check the current  
Network settings printed in this list. Reconnect the LAN cable to the hub to verify  
that the cabling and network connections are good. If possible, try connecting the  
machine to a different port on your hub using a different cable. If the connections  
are good, the machine shows LAN Activefor 2 seconds.  
(If you are having Network problems, see the Network User’s Guide for more  
information.)  
(For Windows® users only) Firewall settings on your PC may be rejecting the  
necessary network connection. Follow the instructions below to configure the  
Firewall. If you are using personal Firewall software, see the User’s Guide for your  
software or contact the software manufacturer.  
The network scanning feature does  
not work.  
The network PC-Fax Receive  
feature does not work.  
For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the  
Software User’s Guide on the CD-ROM.  
For Windows® XP SP1 user’s, please visit the Brother Solutions Center:  
(http://solutions.brother.com)  
<Windows® users>  
Your computer cannot find your  
machine.  
Firewall settings on you PC may be rejecting the necessary network connection.  
For detail, see the instruction above.  
<Macintosh® users>  
Re-select your machine in the Device Selector application located in Macintosh  
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in  
ControlCenter2.  
Touchscreen Difficulties  
Difficulty  
Suggestions  
The dial pad does not work when  
entering numbers or characters.  
Use the touchscreen buttons to enter information.  
140  
 
Troubleshooting and Routine Maintenance  
Dial Tone detection  
B
Telephone line interference  
B
When you send a fax automatically, by  
default your machine will wait for a fixed  
amount of time before it starts to dial the  
number. By changing the Dial Tone setting to  
Detectionyou can make your machine dial  
as soon as it detects a dial tone. This setting  
can save a small amount of time when  
sending a fax to many different numbers. If  
you change the setting and start having  
problems with dialling you should change  
back to the factory No Detectionsetting.  
If you are having problems sending or  
receiving a fax due to possible interference  
on the telephone line, you can change the  
compatibility setting, which reduces the  
modem speed to minimise errors.  
B
a Press MENU.  
b Press a or b to display Fax.  
c Press Fax.  
d Press a or b to display  
Miscellaneous.  
a Press MENU.  
b Press a or b to display  
Initial Setup.  
e Press Miscellaneous.  
f Press a or b to display  
Compatibility.  
c Press Initial Setup.  
d Press a or b to display Dial Tone.  
e Press Dial Tone.  
g Press Compatibility.  
h Press High, Normalor  
Basic(for VoIP).  
f Press Detectionor No Detection.  
g Press Stop/Exit.  
„ Basic(for VoIP)cuts the  
modem speed to 9600 bps. Unless  
interference is a recurring problem  
on your telephone line, you may  
prefer to use it only when needed.  
„ Normalsets the modem speed at  
14400 bps.  
„ Highincreases the modem speed to  
33600 bps. (factory setting)  
i Press Stop/Exit.  
Note  
When you change the compatibility to  
Basic(for VoIP), the ECM feature is  
only available for colour fax sending.  
141  
     
Error and Maintenance messages  
B
As with any sophisticated office product, errors may occur and consumable items may need to be  
replaced. If this happens, your machine identifies the error and shows an error message. The  
most common error and maintenance messages are shown below.  
You can correct most errors and routine maintenance by yourself. If you need more help, the  
Brother Solutions Center offers the latest FAQs and troubleshooting tips.  
Visit us at http://solutions.brother.com.  
Error Message  
Cause  
Action  
B&W Print Only  
One or more of the colour ink  
cartridges is empty.  
Replace the empty ink cartridges. (See  
Replacing the ink cartridges on page 152.)  
While this message appears on  
the LCD, each operation works in  
the following way:  
„ Printing  
If you click Greyscale in the  
Advanced tab of the printer  
driver you can use the  
machine as a monochrome  
printer for approximately four  
weeks depending on the  
number of pages you print.  
„ Copying  
If the paper type is set to  
Plain Paperor  
Inkjet Paperyou can  
make copies in monochrome.  
„ Faxing  
If the paper type is set to  
Plain Paperor  
Inkjet Paperthe machine  
will receive and print the faxes  
in monochrome. If a sending  
machine has a colour fax, the  
machine’s handshake will ask  
that the fax be sent as  
monochrome.  
If the paper type is set to  
Other Glossyor  
Brother BP71, the machine will  
stop all print operations. If you  
unplug the machine, or take out  
the empty ink cartridge, you  
cannot use the machine until you  
change to a new ink cartridge.  
Replace the empty ink cartridges.  
(See Replacing the ink cartridges  
on page 152.)  
142  
     
Troubleshooting and Routine Maintenance  
Error Message  
Cause  
Action  
Cannot Detect  
You installed a new ink cartridge Take out the new ink cartridge and  
too quickly and the machine did  
not detect it.  
re-install it slowly until it clicks.  
If you are using non Brother  
Replace the cartridge with a Brother  
Original ink the machine may not Original ink cartridge. If the error message  
detect the ink cartridge.  
remains, contact your Brother dealer.  
An ink cartridge is not installed  
properly.  
Take out the new ink cartridge and re-  
install it slowly until it clicks.  
B
Cannot Print  
One or more of the ink cartridges Replace the empty ink cartridges. (See  
are empty. The machine will stop Replacing the ink cartridges on page 152.)  
all print operations. While memory  
is available, black and white faxes  
will be stored in the memory. If a  
sending machine has a colour fax,  
the machine's ‘handshake’ will  
ask that the fax be sent as black  
and white. If the sending machine  
has the ability to convert it, the  
colour fax will be stored in the  
memory as a black and white fax.  
Comm.Error  
Poor telephone line quality  
caused a communication error.  
If the problem continues, call the telephone  
company and ask them to check your  
telephone line.  
Connection Fail  
Cover is Open.  
You tried to poll a fax machine  
that is not in Polled Waiting mode. setup.  
Check the other fax machine's polling  
The scanner cover is not closed  
completely.  
Lift the scanner cover and then close it  
again.  
The ink cartridge cover is not  
completely closed.  
Firmly close the ink cartridge cover until it  
clicks.  
Data Remaining  
Disconnected  
Document Jam  
Print data is left in the machine's Press Stop/Exit. The machine will cancel  
memory.  
the job and clear it from the memory. Try to  
print again.  
The other person or other  
person's fax machine stopped the  
call.  
Try to send or receive again.  
The document was not inserted or See Using the ADF on page 21.  
fed correctly, or the document  
See Document jam on page 149.  
scanned from the ADF was too  
long.  
File size is too large The file you sent is too large for  
Make your file smaller than 3 MB.  
printing with Bluetooth® wireless  
technology.  
High Temperature  
Hub is Unusable.  
The print head is too warm.  
Allow the machine to cool down.  
A Hub or USB Flash memory  
drive with Hub has been  
connected to the USB direct  
interface.  
A Hub or USB Flash memory drive with  
Hub are not supported. Unplug the device  
from the USB direct interface.  
143  
     
Error Message  
Cause  
Action  
Image Too Long.  
The proportions of your photo are Choose a regularly proportioned image.  
irregular so effects could not be  
added.  
Image Too Small.  
Ink low  
The size of your photo is too small Choose a larger image.  
to trim.  
One or more of the ink cartridges Order a new ink cartridge.  
are running out of ink. If a sending  
machine has a colour fax to send,  
your machine’s ‘handshake’ will  
ask that the fax be sent as black  
and white. If the sending machine  
has the ability to convert it, the  
colour fax will be printed at your  
machine as a black and white fax.  
Low Temperature  
Media Error  
The print head is too cold.  
Allow the machine to warm up.  
The memory card is either  
corrupted, incorrectly formatted,  
or there is a problem with the  
memory card.  
Put the card firmly into the slot again to  
make sure it is in the correct position. If the  
error remains, check the media drive (slot)  
of the machine by putting in another  
memory card that you know is working.  
Media is Full.  
No Caller ID  
The memory card or USB flash  
memory drive you are using  
already contains 999 files.  
Your machine can only save to your  
memory card or USB flash memory drive if  
it contains less than 999 files. Try deleting  
unused files to free some space and try  
again.  
There is no incoming call history. If you want to use the Caller ID feature call  
You did not receive calls or you your telephone company. (See Caller ID  
have not subscribed to the Caller (U.K. and Ireland only) on page 60.)  
ID service from your telephone  
company.  
No Cartridge  
No File  
An ink cartridge is not installed  
correctly.  
Take out the new ink cartridge and re-  
install it slowly until it clicks. (See  
Replacing the ink cartridges on page 152.)  
The memory card or USB Flash  
memory drive in the media drive  
does not contain a .JPG file.  
Put the correct memory card or USB Flash  
memory drive into the slot again.  
144  
   
Troubleshooting and Routine Maintenance  
Error Message  
Cause  
Action  
No Paper Fed  
The machine is out of paper or  
paper is not properly loaded in the  
paper tray, or the Jam Clear  
Cover is not closed properly.  
Do one of the following:  
„ Refill the paper in the paper tray, and  
then press Mono Start or  
Colour Start.  
„ Remove the paper and load it again  
and then press Mono Start or  
Colour Start. Close the Jam Clear  
Cover properly.  
B
The paper is jammed in the  
machine.  
See Printer jam or paper jam on page 150.  
The Jam Clear Cover is not  
closed properly.  
Check the Jam Clear Cover is closed  
evenly at both ends. (See Printer jam or  
paper jam on page 150.)  
No Response/Busy  
Not Registered  
Out of Memory  
The number you dialled does not Verify the number and try again.  
answer or is busy.  
You tried to access a Speed Dial  
number that is not programmed.  
Set up the Speed Dial number. (See  
Storing Speed Dial numbers on page 69.)  
The machine's memory is full.  
Fax sending or copy operation in  
progress  
Do one of the following:  
„ Press Stop/Exit and wait until the other  
operations in progress finish and then  
try again.  
„ Clear the data in the memory. To gain  
extra memory, you can turn off Memory  
Receive. (See Turning off Memory  
Receive Operations on page 50.)  
„ Print the faxes that are in the memory.  
(See Printing a fax from the memory  
on page 54.)  
The memory card or USB flash  
Delete unused files from your memory card  
memory drive you are using does or USB Flash memory drive to make some  
not have enough free space to  
scan the documents.  
free space and then try again.  
Paper Jam  
Paper is jammed in the machine. Open the Jam Clear Cover (at the back of  
the machine) and pull out the jammed  
paper by following steps in Printer jam or  
paper jam on page 150.  
Make sure the paper length guide is fit to  
the paper size. Do not extend the paper  
tray when you load A5 or smaller size  
paper.  
Touchscreen  
initialization  
failed  
The Touchscreen has been  
pressed before the power on  
initialisation has completed.  
Make sure that there is nothing resting on  
or touching the Touchscreen.  
145  
   
Error Message  
Cause  
Action  
Unable to CleanXX The machine has a mechanical  
Open the scanner cover and remove any  
foreign objects inside the machine. If the  
error message continues, disconnect the  
machine from the power for several  
problem.  
Unable to Init.XX  
—OR—  
Unable to Print XX  
A foreign object such as a clip or minutes, then reconnect it. (The machine  
Unable to Scan XX  
ripped paper is in the machine.  
can be turned off for approximately 24  
hours without losing faxes stored in the  
memory. See Transferring your faxes or  
Fax Journal report on page 147.)  
Unable to use Phone  
XX  
Unable to Clean46 Internal servicing required.  
Unable to Init.46  
Call your Brother dealer.  
Unable to Print46  
Unusable Device  
A broken device has been  
connected to the USB direct  
interface.  
Unplug the device from the USB direct  
interface, then press Power Save to turn  
the machine off and then on again.  
Disconnect device  
from front  
connector & turn  
machine off & then  
on  
Unusable Device  
A USB device or USB Flash  
memory drive that is not  
supported has been connected to  
the USB direct interface.  
Unplug the device from the USB direct  
interface.  
Please Disconnect  
USB Device.  
For more information, visit us at  
http://solutions.brother.com.  
Unsupported file type The file you sent has an  
Send a suppported file type, with a JPG  
extension.  
unsupported file extension for  
®
printing with Bluetooth wireless  
technology.  
Wrong Paper Size  
Paper is not the correct size.  
Check that the machine's Paper Size  
setting matches the size of paper in the  
tray. (See Paper Size on page 26)  
146  
       
Troubleshooting and Routine Maintenance  
Transferring faxes to another fax  
machine  
Error animation  
B
B
Error animations display step-by-step  
instructions when paper gets jammed. You  
can read the steps at your own pace by  
pressing c to see the next step and d to go  
backward. If you do not press a key after 1  
minute the animation starts running  
automatically again.  
If you have not set up your Station ID, you  
cannot enter fax transfer mode. (See Enter  
personal information (station ID) in the Quick  
Setup Guide.)  
a Press Stop/Exit to interrupt the error  
B
temporarily.  
Note  
b Press MENU.  
You can press d or c to pause the auto-  
animation and go back to step-by-step  
mode.  
c Press a or b to display Service.  
d Press Service.  
e Press Data Transfer.  
f Press Fax Transfer.  
g Do one of the following:  
Transferring your faxes or  
Fax Journal report  
B
If the LCD shows:  
„ If the LCD shows No Data, there  
are no faxes left in the machine's  
memory.  
„ Unable to CleanXX  
„ Unable to Init.XX  
„ Unable to PrintXX  
„ Unable to ScanXX  
„ Unable to use PhoneXX  
Press Stop/Exit.  
„ Enter the fax number to which faxes  
will be forwarded.  
We recommend transferring your faxes to  
another fax machine or to your PC. (See  
Transferring faxes to another fax machine  
on page 147 or Transferring faxes to your PC  
on page 148.)  
h Press Mono Start.  
You can also transfer the Fax Journal report  
to see if there are any faxes you need to  
transfer. (See Transferring Fax Journal report  
to another fax machine on page 148.)  
Note  
If there is an error message on the  
machine's LCD, after the faxes have been  
transferred, disconnect the machine from  
the power source for several minutes, and  
then reconnect it.  
147  
       
Transferring faxes to your PC  
B
Transferring Fax Journal report to  
another fax machine  
B
You can transfer the faxes from your  
machine's memory to your PC.  
If you have not set up your Station ID, you  
cannot enter fax transfer mode. (See Enter  
personal information (station ID) in the Quick  
Setup Guide.)  
a Press Stop/Exit to interrupt the error  
temporarily.  
b Make sure you have installed MFL-Pro  
Suite on your PC, and then turn on PC  
FAX Receiving on the PC. (For details  
see PC- FAX receiving for Windows® in  
the Software User’s Guide on the  
CD-ROM.)  
a Press Stop/Exit to interrupt the error  
temporarily.  
b Press MENU.  
c Press a or b to display Service.  
d Press Service.  
c Make sure you have set PC Fax  
Receive on the machine. (See PC Fax  
Receive on page 49.)  
e Press Data Transfer.  
f Press Report Trans.  
If faxes are in the machine’s memory  
when you set up PC Fax Receive, the  
LCD will ask if you want to transfer the  
faxes to your PC.  
g Enter the fax number to which the Fax  
Journal report will be forwarded.  
d Do one of the following:  
h Press Mono Start.  
„ To transfer all faxes to your PC,  
press Yes. You will be asked if you  
want a backup print.  
„ To exit and leave the faxes in the  
memory, press No.  
e Press Stop/Exit.  
148  
   
Troubleshooting and Routine Maintenance  
Document is jammed inside the ADF  
unit  
Document jam  
B
B
Documents can jam in the ADF unit if they are  
not inserted or fed properly, or if they are too  
long. Follow the steps below to clear a  
document jam.  
a Take out any paper from the ADF that is  
not jammed.  
b Lift the document cover.  
Document is jammed in the top of the  
ADF unit  
c Pull the jammed document out to the  
B
B
left.  
a Take out any paper from the ADF that is  
not jammed.  
b Open the ADF cover.  
c Pull the jammed document up and to the  
left.  
d Close the document cover.  
e Press Stop/Exit.  
d Close the ADF cover.  
e Press Stop/Exit.  
Note  
To avoid document jams close the ADF  
cover correctly by pushing it gently in the  
middle.  
149  
   
d Open the Jam Clear Cover (1) at the  
back of the machine. Pull the jammed  
paper out of the machine.  
Printer jam or paper jam  
B
Take out the jammed paper depending on  
where it is jammed in the machine.  
a Pull the paper tray (1) out of the  
machine.  
1
1
b Pull out the jammed paper (1) and press  
Stop/Exit.  
e Close the Jam Clear Cover.  
Make sure the cover is closed properly.  
1
c Reset the machine by lifting the scanner  
cover from the front of the machine and  
then closing it.  
„ If you cannot remove the jammed  
paper from the front of the machine,  
or the error message still appears on  
the LCD after you have removed the  
jammed paper, please go to the next  
step.  
150  
   
Troubleshooting and Routine Maintenance  
f Lift the scanner cover (1) from the front  
side of the machine until it locks  
securely into the open position. Make  
sure that there is no jammed paper left  
inside the machine.  
g Lift the scanner cover to release the  
lock (1). Gently push the scanner cover  
support down (2) and close the scanner  
cover (3) using both hands.  
1
1
B
2
3
Note  
h Push the paper tray firmly back into the  
• If the paper is jammed under the print  
head, unplug the machine from the power  
source, and then move the print head to  
take out the paper.  
machine.  
Note  
Make sure you pull out the paper support  
until it clicks.  
• If the print head is at the right corner as  
shown in the illustration, you cannot move  
the print head. Press Stop/Exit until the  
print head moves to the middle. Then  
unplug the machine from the power  
source, and take out the paper.  
• If ink gets onto your skin, immediately  
wash it off with soap or detergent.  
151  
a Open the ink cartridge cover.  
If one or more ink cartridges are empty,  
for example Black, the LCD shows  
B&W Print Onlyor Cannot Print.  
Routine maintenance  
B
Replacing the ink cartridges  
B
b Press the lock release lever as shown to  
release the cartridge indicated on the  
LCD. Remove the cartridge from the  
machine.  
Your machine is equipped with an ink dot  
counter. The ink dot counter automatically  
monitors the level of ink in each of the 4  
cartridges. When the machine detects an ink  
cartridge is running out of ink, the machine  
will tell you with a message on the LCD.  
The LCD will tell you which ink cartridge is low  
or needs replacing. Be sure to follow the LCD  
prompts to replace the ink cartridges in the  
correct order.  
Even though the machine tells you that an ink  
cartridge is empty, there will be a small  
amount of ink left in the ink cartridge. It is  
necessary to keep some ink in the ink  
cartridge to prevent air from drying out and  
damaging the print head assembly.  
CAUTION  
Brother multifunction machines are  
designed to work with ink of a particular  
specification and will work to a level of  
optimum performance and reliability when  
used with genuine Brother Branded ink  
cartridges. Brother cannot guarantee this  
optimum performance and reliability if ink or  
ink cartridges of other specifications are  
used. Brother does not therefore  
recommend the use of cartridges other than  
genuine Brother Branded cartridges or the  
refilling of empty cartridges with ink from  
other sources. If damage is caused to the  
print head or other parts of this machine as  
a result of using other brands of ink or ink  
cartridges, any repairs required as a result  
may not be covered by the warranty.  
c Open the new ink cartridge bag for the  
colour shown on the LCD, and then take  
out the ink cartridge.  
152  
     
Troubleshooting and Routine Maintenance  
d Turn the green knob on the protective  
yellow cap clockwise until it clicks to  
release the vacuum seal, then remove  
the cap (1).  
g The machine will automatically reset the  
ink dot counter.  
Note  
• If you replaced an ink cartridge, the LCD  
may ask you to verify that it was a brand  
new one (for example, Did You Change  
Black). For each new cartridge you  
installed, press Yesto automatically reset  
the ink dot counter for that colour. If the ink  
cartridge you installed is not a brand new  
one, be sure to press No.  
B
• If the LCD shows No Cartridgeor  
Cannot Detectafter you install the ink  
cartridges, check that the ink cartridges  
are installed correctly.  
1
WARNING  
If ink gets in your eyes, wash them out with  
water at once and call a doctor if you are  
concerned.  
e Each colour has its own correct position.  
Insert the ink cartridge in the direction of  
the arrow on the label.  
f Gently push the ink cartridge in until it  
clicks, and then close the ink cartridge  
cover.  
153  
Cleaning the outside of the  
machine  
CAUTION  
B
DO NOT take out ink cartridges if you do  
not need to replace them. If you do so, it  
may reduce the ink quantity and the  
machine will not know the quantity of ink left  
in the cartridge.  
Clean the Touchscreen as follows:  
CAUTION  
Turn off the power switch when you clean  
the Touchscreen.  
DO NOT touch the cartridge insertion slots.  
If you do so, the ink may stain your skin.  
DO NOT use any type of liquid cleaners  
(including ethanol).  
If ink gets on your skin or clothing  
immediately wash it off with soap or  
detergent.  
a Clean the Touchscreen with a dry soft  
cloth.  
If you mix the colours by installing an ink  
cartridge in the wrong position, clean the  
print head several times after correcting the  
cartridge installation.  
Once you open an ink cartridge, install it in  
the machine and use it up within six months  
of installation. Use unopened ink cartridges  
by the expiration date written on the  
cartridge package.  
Clean the outside of the machine as  
follows:  
DO NOT dismantle or tamper with the ink  
cartridge, this can cause the ink to leak out  
of the cartridge.  
CAUTION  
Use neutral detergents. Cleaning with  
volatile liquids such as thinner or benzine  
will damage the outside surface of the  
machine.  
DO NOT use cleaning materials that  
contain ammonia.  
DO NOT use isopropyl alcohol to remove  
dirt from the control panel. It may crack the  
panel.  
154  
 
Troubleshooting and Routine Maintenance  
a Pull the paper tray (1) completely out of  
Cleaning the scanner glass  
B
the machine.  
a Lift the document cover (1). Clean the  
scanner glass (2) and the white plastic  
(3) with a soft lint-free cloth moistened  
with a non-flammable glass cleaner.  
1
1
B
3
b Wipe the outside of the machine with a  
soft cloth to remove dust.  
2
b In the ADF unit, clean the white bar (1)  
and the glass strip (2) with a lint-free  
cloth moistened with a non-flammable  
glass cleaner.  
c Lift the output paper tray and remove  
anything that is stuck inside the paper  
tray.  
d Wipe the paper tray with a soft cloth to  
1
remove dust.  
2
Note  
In addition to cleaning the glass strip with  
a non-flammable glass cleaner, run your  
finger tip over the glass strip to see if you  
can feel anything on it. If you feel dirt or  
debris, clean the glass strip again  
concentrating on that area. You may need  
to repeat the cleaning process three or  
four times. To test, make a copy after each  
cleaning.  
e Close the output paper tray and put the  
paper tray firmly back in the machine.  
155  
   
Cleaning the machine’s  
printer platen  
Cleaning the paper pick-up  
roller  
B
B
a Pull the paper tray completely out of the  
WARNING  
machine.  
Be sure to unplug the machine from the  
electrical socket before cleaning the printer  
platen (1).  
b Unplug the machine from the electrical  
socket and open the Jam Clear Cover  
(1) at the back of the machine.  
a Lift the scanner cover until it locks  
securely into the open position.  
b Clean the machine’s printer platen (1)  
and the area around it, wiping off any  
scattered ink with a soft, dry lint-free  
cloth.  
1
c Clean the Paper Pick-up Roller (1) with  
isopropyl alcohol on a cotton swab.  
1
1
d Close the Jam Clear Cover.  
Make sure the cover is closed correctly.  
e Put the paper tray firmly back in the  
machine.  
f Re-connect the power cord.  
156  
       
Troubleshooting and Routine Maintenance  
Cleaning the print head  
B
Checking the print quality  
B
To maintain print quality, the machine will  
automatically clean the print head. You can  
start the cleaning process manually if there is  
a print quality problem.  
If faded or streaked colours and text appear  
on your output, some of the nozzles may be  
clogged. You can check this by printing the  
Print Quality Check Sheet and looking at the  
nozzle check pattern.  
Clean the print head and ink cartridges if you  
get a horizontal line or blank text in the text or  
graphics on your printed pages. You can  
clean Black only, three colours at a time  
(Cyan/Yellow/Magenta), or all four colours at  
once.  
B
a Press  
.
b Press Test Print.  
c Press Print Quality.  
Cleaning the print head consumes ink.  
Cleaning too often uses ink unnecessarily.  
d Press Colour Start.  
The machine begins printing the Print  
Quality Check Sheet.  
CAUTION  
e Check the quality of the four colour  
DO NOT touch the print head. Touching the  
print head may cause permanent damage  
and may void the print head's warranty.  
blocks on the sheet.  
f The LCD asks you if the print quality is  
OK.  
Do one of the following:  
a Press  
.
„ If all lines are clear and visible, press  
Yesto finish the Print Quality check  
and go to step j.  
b Press Cleaning.  
c Press Black, Coloror All.  
The machine cleans the print head.  
When cleaning is finished, the machine  
will go back to the Ready screen  
automatically.  
„ If you can see missing short lines as  
shown below, press Noto choose  
No.  
OK  
Poor  
Note  
If you clean the print head at least five  
times and the print has not improved, try  
installing a new Brother original  
Innobella™ replacement cartridge for  
each problem colour. Try cleaning the  
print head again up to five more times. If  
the print has not improved call your  
Brother dealer.  
g The LCD asks you if the print quality is  
OK for black and three colours.  
Press Yesor No.  
h The LCD asks you if you want to start  
cleaning.  
Press Colour Start.  
The machine starts cleaning the print  
head.  
157  
         
i After cleaning is finished, press  
Colour Start.  
Checking the print alignment  
B
The machine starts printing the Print  
Quality Check Sheet again and then  
return to step e.  
You may need to adjust the print alignment  
after transporting the machine, if your printed  
text becomes blurred or images become  
faded.  
j Press Stop/Exit.  
If you repeat this procedure at least five  
times and the print quality is still poor,  
replace the ink cartridge for the clogged  
colour.  
a Press  
.
b Press Test Print.  
c Press Alignment.  
After replacing the ink cartridge, check  
the print quality. If the problem still  
exists, repeat the cleaning and test print  
procedures at least five times for the  
new ink cartridge. If ink is still missing,  
call your Brother dealer.  
d Press Mono Start or Colour Start.  
The machine starts printing the  
Alignment Check Sheet.  
e Check the 600 dpi and 1200 dpi test  
prints to see if number 5 most closely  
matches number 0.  
CAUTION  
DO NOT touch the print head. Touching the  
print head may cause permanent damage  
and may void the print head's warranty.  
f Do one of the following:  
„ If the number 5 samples of both the  
600 dpi and 1200 dpi test prints are  
the best matches, press Yesto finish  
the Alignment Check and go to  
step i.  
Note  
„ If another test print number is a  
better match for either 600 dpi or  
1200 dpi, press Noto choose it.  
i
g For 600 dpi, press the number of the test  
print that most closely matches the  
number 0 sample (1-8).  
When a print head  
nozzle is clogged  
the printed  
sample looks like  
this.  
After the print  
head nozzle is  
cleaned, the  
horizontal lines  
are gone.  
h For 1200 dpi, press the number of the  
test print that most closely matches the  
number 0 sample (1-8).  
i Press Stop/Exit.  
158  
       
Troubleshooting and Routine Maintenance  
b Pull the tab (1) back and hold it in  
position as you push the cradle (2) to the  
back of the machine.  
Checking the ink volume  
B
Although an ink volume icon appears on the  
LCD, you can use the ink menu to see a large  
graph showing the ink that is left in each  
cartridge.  
1
a Press  
.
B
b Press Ink Volume.  
The LCD shows the ink volume.  
c Press Stop/Exit.  
Note  
2
You can check the ink volume from your  
computer. (See Printing for Windows® or  
Printing and Faxing for Macintosh® in the  
c Attach the side cover.  
Software User’s Guide on the CD-ROM.)  
Uninstalling and installing the  
handset and handset cradle  
(MFC-790CW only)  
B
If you do not use the handset you can remove  
the handset and handset cradle.  
Uninstalling the handset and handset  
cradle  
B
a Unplug the curled handset cord from the  
machine.  
159  
   
c Connect the curled handset cord to the  
Installing the handset and handset  
cradle  
machine.  
B
a Remove the side cover.  
Note  
If you cannot open the cover with your  
hand, use a coin to open it.  
b Align the recessed arrows on the cradle  
with those on the machine, and then  
slide the cradle toward the front of the  
machine until it clicks into place.  
160  
Troubleshooting and Routine Maintenance  
Machine Information  
B
Packing and shipping  
the machine  
B
Checking the serial number  
B
When you transport the machine, use the  
packing materials that came with your  
machine. Follow the instructions below to  
properly pack your machine. Damage caused  
to your machine during transit is not covered  
by your warranty.  
You can see the machine’s serial number on  
the LCD.  
a Press MENU.  
B
b Press a or b to display  
Machine Info.  
CAUTION  
c Press Machine Info.  
d Press Stop/Exit.  
It is important to allow the machine to ‘park’  
the print head after a print job. Listen  
carefully to the machine before unplugging  
it to make sure that all mechanical noise  
has stopped. Not allowing the machine to  
finish this parking process may lead to print  
problems and possible damage to the print  
head.  
a Open the ink cartridge cover.  
b Press the ink release lever to release  
the ink cartridge and take out the ink  
cartridges. (See Replacing the ink  
cartridges on page 152.)  
c Install the green protective part and then  
close the ink cartridge cover.  
161  
     
d Lift the front of the machine and hook  
the long end (1) of the green protective  
part into the T-shaped hole underneath  
the machine. Push the forked end (2)  
onto the top of the paper tray.  
CAUTION  
Make sure that the plastic tabs on both  
sides of the green protective part (1) have  
securely clicked into place (2).  
2
1
2
1
If you are not able to find the green  
protective part, DO NOT remove the ink  
cartridges before shipping. It is essential  
that the machine be shipped with either the  
green protective part or the ink cartridges in  
position. Shipping without them will cause  
damage to your machine and may void your  
warranty.  
e Unplug the machine from the telephone  
wall socket and take the telephone line  
cord out of the machine.  
f Unplug the machine from the electrical  
socket and from the machine.  
g Using both hands, use the plastic tabs  
on both sides of the machine to lift the  
scanner cover until it locks securely into  
the open position. Then unplug the  
interface cable from the machine, if it is  
connected.  
162  
Troubleshooting and Routine Maintenance  
h Lift the scanner cover (1) to release the  
lock. Gently push the scanner cover  
support down (2) and close the scanner  
cover (3) using both hands.  
j Pack the machine and the printed  
materials in the original carton with the  
original packing material as shown in  
the illustration.  
Do not pack the used ink cartridges in  
the carton.  
1
B
3
2
(MFC-790CW)  
(MFC-990CW)  
i Wrap the machine in the bag.  
k Close the carton and tape it shut.  
163  
Menu and Features  
C
C
On-screen  
programming  
Mode and menu keys  
C
C
Access the main menu.  
MENU  
Your machine is designed to be easy to  
operate with LCD on-screen programming  
using the menu buttons on the Touchscreen.  
User-friendly programming helps you take full  
advantage of all the menu selections your  
machine has to offer.  
Access each mode and its menu  
of temporary settings.  
Since your programming is done on the LCD,  
we have created step-by-step on-screen  
instructions to help you program your  
Stop the current operation.  
machine. All you need to do is follow the  
instructions as they guide you through the  
menu selections and programming options.  
Menu table  
C
You can program your machine by using the  
Menu table that begins on page 165. These  
pages list the menu selections and options.  
Memory storage  
C
Even if there is a power failure, you will not  
lose the settings you have chosen using the  
Menu key because they are stored  
permanently. Also, you will not lose your  
settings in the PhotoCapture, Fax and Copy  
mode key menus if you have chosen  
Set New Default. You may have to reset  
the date and time.  
Note  
During a power failure the machine will  
retain messages that are in the memory  
for approximately 24 hours.  
164  
         
Menu and Features  
Menu table  
C
The menu table will help you understand the menu selections and options that are found in the  
machine's programs. The factory settings are shown in Bold with an asterisk.  
MENU  
MENU (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
General Setup Mode Timer  
—
Off  
Sets the time to return to  
Fax mode.  
25  
0 Sec  
30 Secs  
C
1 Min  
2 Mins*  
5 Mins  
Paper Type  
Paper Size  
Volume  
—
—
Plain Paper*  
Inkjet Paper  
Brother BP71  
Other Glossy  
Sets the type of paper in  
the paper tray.  
25  
Transparency  
A4*  
Sets the size of the paper 26  
in the paper tray.  
A5  
10x15cm  
Letter  
Legal  
Off  
Ring  
Adjusts the ring volume.  
26  
27  
27  
28  
Low  
Med*  
High  
Off  
Beeper  
Speaker  
—
Adjusts the volume level  
of the beeper.  
Low*  
Med  
High  
Off  
Adjusts the volume level  
of the speaker.  
Low  
Med*  
High  
On*  
Auto Daylight  
Changes for Daylight  
Savings Time  
automatically.  
Off  
The factory settings are shown in Bold with an asterisk.  
165  
   
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
General Setup P.Save Setting Fax Receive: Ring Tone:On  
On*  
Customizes the  
23  
Power Save key not to  
receive faxes in power  
save mode.  
(Continued)  
Ring Tone:Off*  
Fax Receive:  
Off  
(For MFC-990CW  
when you choose  
Fax Receive:On  
)
LCD Settings  
LCD Contrast Light  
Adjusts the contrast of the 29  
LCD.  
Med*  
Dark  
Backlight  
Dim Timer  
Light*  
You can adjust the  
brightness of the LCD  
backlight.  
29  
Med  
Dark  
Off  
You can set how long the 29  
LCD backlight stays on for  
after the last key press.  
10 Secs  
20 Secs  
30 Secs*  
Sleep Mode  
—
1 Min  
You can choose how long 28  
the machine will remain  
idle before it goes into  
sleep mode.  
2 Mins  
3 Mins  
5 Mins  
10 Mins*  
30 Mins  
60 Mins  
level1*  
level2  
level3  
level4  
Echo Control  
—
Adjusts the Echo Control  
level.  
See  
DECT™  
Handset  
BCL-D70  
User’s  
(MFC-990CW  
only)  
Guide  
The factory settings are shown in Bold with an asterisk.  
166  
Menu and Features  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Fax  
Setup Receive Ring Delay  
Ring Delay  
Sets the number of rings  
before the machine  
answers in Fax Only or  
Fax/Tel mode.  
46  
0
1
2*  
3
4
5
6
7
8
C
(Example for the  
UK)  
Toll Saver  
Cost saving feature: the  
machine rings 2 times if  
there are messages and 4  
times if there are no  
messages, so you can  
hang up and not pay for  
the call.  
78  
46  
On  
Off*  
F/T Ring Time 20 Secs  
Sets the pseudo/double-  
ring time in Fax/Tel mode.  
30 Secs*  
40 Secs  
70 Secs  
Fax Detect  
On*  
Receives fax messages  
automatically when you  
answer a call and hear the  
fax tone.  
47  
65  
Semi  
Off  
Remote Codes On*  
Allows you to answer all  
calls at an extension or  
external telephone and  
use codes to turn the  
machine on or off. You  
can personalize these  
codes.  
(l51, #51)  
Off  
Auto Reduction On*  
Off  
The factory settings are shown in Bold with an asterisk.  
Cuts the size of incoming 53  
faxes.  
167  
Level1  
Fax  
Level2  
Setup Receive Memory Receive Off*  
(Continued) Fax Forward  
Level3  
Options  
Descriptions  
Page  
You can set the machine  
to either forward fax  
48  
(Continued)  
messages, store incoming  
faxes in the memory (so  
you can retrieve them  
while you are away from  
your machine), or send  
faxes to your PC.  
Fax Storage  
PC Fax Receive  
If you choose Fax Forward  
or PC Fax Receive, you  
can turn on the Backup  
Print safety feature.  
Fax Preview On  
Off*  
Report Setting XMIT Report On  
On+Image  
You can preview faxes.  
51  
80  
Initial setup for  
Transmission Verification  
Report and Fax Journal  
Report.  
Off*  
Off+Image  
Journal Period Off  
Every 50 Faxes  
81  
*
Every 6 Hours  
Every 12 Hours  
Every 24 Hours  
Every 2 Days  
Every 7 Days  
—
Print Document  
Remote Access  
Remaining Jobs  
—
—
—
Prints incoming faxes  
stored in the memory.  
54  
54  
40  
---l  
Set your own code for  
Remote Retrieval.  
—
Check which jobs are in  
the memory and lets you  
cancel chosen jobs.  
The factory settings are shown in Bold with an asterisk.  
168  
Menu and Features  
Level1  
Fax  
Level2  
Level3  
Options  
Descriptions  
Page  
Setup TAD  
OGM  
TAD Message  
F/T Message  
Play/Record or erase the  
outgoing message.  
75  
(Continued)  
ICM Max.Time 30 Secs*  
60 Secs  
Choose the maximum  
length of incoming  
messages.  
78  
120 Secs  
180 Secs  
ICM Rec.Monitr Off  
On*  
Allows you to turn the  
speaker volume for voice  
messages as they come in  
On or Off.  
78  
31  
C
Miscellaneous Mem Security Set Password  
Prohibits most functions  
except receiving faxesinto  
memory.  
Set Security  
Compatibility High*  
Normal  
Adjusts the modem speed 141  
to help resolve  
transmission problems.  
Basic(for VoIP)  
BT Call Sign On  
Used with BT Call Sign.  
61  
60  
(U.K. Only)  
Off*  
On*  
Caller ID  
View a list of the last 30  
Caller IDs stored in the  
memory.  
(U.K. and  
Off  
Ireland only)  
The factory settings are shown in Bold with an asterisk.  
169  
Network menu  
Level1  
Level2  
Level3  
Level4  
Options  
Auto*  
Descriptions  
Network  
Wired LAN  
TCP/IP  
BOOT Method  
Chooses the  
BOOT method  
that best suits  
your needs.  
Static  
RARP  
BOOTP  
DHCP  
IP Address  
Subnet Mask  
Gateway  
[000-255].  
Enter the IP  
address.  
[000-255].  
[000-255].  
[000-255]  
[000-255].  
Enter the Subnet  
mask.  
[000-255].  
[000-255].  
[000-255]  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the  
Gateway  
address.  
Node Name  
BRNXXXXXXXXXXXX Enter the Node  
name.  
WINS Config  
Auto*  
Chooses the  
WINS  
configuration  
mode.  
Static  
WINS Server  
DNS Server  
APIPA  
(Primary)  
000.000.000.000 address of the  
Specifies the IP  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
(Primary)  
000.000.000.000 address of the  
Specifies the IP  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
See Network User's Guide on the CD-ROM  
The factory settings are shown in Bold with an asterisk.  
170  
Menu and Features  
Level1  
Level2  
Level3  
Level4  
Options  
Descriptions  
Network  
(Continued)  
Wired LAN  
(Continued)  
Ethernet  
Auto*  
Chooses the  
Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
WLAN  
TCP/IP  
BOOT Method  
Auto*  
Chooses the  
BOOT method  
that best suits  
your needs.  
Static  
RARP  
C
BOOTP  
DHCP  
IP Address  
Subnet Mask  
Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
[000-255].  
[000-255].  
[000-255].  
Enter the IP  
address.  
Enter the Subnet  
mask.  
[000-255]  
[000-255].  
Enter the  
Gateway  
address.  
[000-255].  
[000-255].  
[000-255]  
Node Name  
BRWXXXXXXXXXXXX Enter the Node  
name.  
WINS Config  
Auto*  
Chooses the  
WINS  
configuration  
mode.  
Static  
WINS Server  
DNS Server  
(Primary)  
000.000.000.000 address of the  
Specifies the IP  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
(Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
See Network User's Guide on the CD-ROM  
The factory settings are shown in Bold with an asterisk.  
171  
Level1  
Level2  
Level3  
Level4  
Options  
On*  
Descriptions  
Network  
(Continued)  
WLAN  
TCP/IP  
APIPA  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
(Continued)  
(Continued)  
Off  
Setup Wizard  
SES/WPS/AOSS  
—
—
—
—
You can  
configure your  
print server.  
You can easily  
configure your  
wireless network  
settingsusing the  
one-button push  
method.  
WPS w/PIN Code  
WLAN Status  
—
—
You can easily  
configure your  
wireless network  
settings using  
WPS with a PIN  
code.  
Status  
Signal  
—
—
You can see the  
current wireless  
network status.  
You can see the  
current wireless  
network signal  
strength.  
SSID  
—
—
You can see the  
current SSID.  
Comm. Mode  
You can see the  
current  
Communication  
Mode.  
Network I/F  
—
—
Wired LAN*  
—
—
You can choose  
the network  
connection type.  
WLAN  
Factory Reset  
Yes  
No  
Restores all  
wired and  
wireless network  
settings to the  
factory default.  
See Network User's Guide on the CD-ROM  
The factory settings are shown in Bold with an asterisk.  
172  
Menu and Features  
MENU  
MENU (  
) (continued)  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Turn on to use Bluetooth®  
Bluetooth  
Turn On/Off  
—
On  
117  
wireless technology.  
Off*  
Authorizes a Bluetooth®  
wireless technology  
enabled device to  
communicate with your  
machine  
Settings  
Pass Key  
—
117  
117  
Comm. Mode  
Public*  
Private  
Secure  
Controls the level of  
security between other  
Bluetooth® wireless  
technology enabled  
C
devices and your machine  
Device Address  
Device Name  
—
—
Identifies your machine  
Name of your machine.  
Choose the print quality.  
118  
118  
118  
Print Settings Print Quality Normal  
Photo*  
Paper Type  
Paper Size  
Borderless  
Plain Paper  
Choose the paper type  
that matches the paper in  
the tray.  
118  
119  
119  
Inkjet Paper  
Brother BP71  
Other Glossy*  
10x15cm*  
13x18cm  
A4  
Choose the paper size  
that matches the paper in  
the tray.  
Letter  
On*  
Expands the printable  
area to fit the edges of the  
paper.  
Off  
Date Print  
On  
Prints the date on your  
photos.  
119  
119  
Off*  
Factory Reset  
—
Yes  
You can restore all  
settings to the factory  
settings.  
No  
The factory settings are shown in Bold with an asterisk.  
173  
Level1  
Level2  
Level3  
—
Options  
Descriptions  
Page  
Print Reports XMIT Verify  
Help List  
—
—
Prints these lists and  
reports.  
80  
—
Quick Dial  
—
Alphabetical  
Order  
Numerical Order  
Fax Journal  
User Settings  
—
—
—
—
—
—
—
—
—
—
Network Config  
Caller ID hist.  
Machine Info. Serial No.  
Lets you check the serial  
number of your machine.  
161  
Initial Setup Receive Mode  
—
Fax Only*  
Fax/Tel  
Manual  
Choose the receive mode 43  
that best suits your needs.  
(MFC-790CW  
only)  
Receive Mode  
—
Fax Only  
Fax/Tel*  
(MFC-990CW  
only)  
Manual  
Date&Time  
—
—
—
Puts the date and time on See  
the LCD and in headings  
of faxes you send.  
Quick  
Setup  
Guide  
Station ID  
Fax:  
Set your name and fax  
number to appear on each  
page you fax.  
Name:  
Tone/Pulse  
Dial Tone  
—
—
—
Tone*  
Choose the dialling mode.  
Pulse  
Detection  
Turns Dial Tone Detection 141  
on or off.  
No Detection*  
Normal*  
Phone Line Set  
Choose the telephone line 60  
type.  
PBX  
ISDN  
Register Handset  
—
Register  
Terminate  
Sets the machine to  
register the cordless  
handset.  
See  
DECT™  
Handset  
BCL-D70  
User’s  
(MFC-990CW  
only)  
Guide  
The factory settings are shown in Bold with an asterisk.  
174  
Menu and Features  
Fax (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Fax Resolution  
—
—
Standard*  
Sets the resolution for  
outgoing faxes.  
39  
Fine  
S.Fine  
Photo  
Auto*  
Light  
Contrast  
—
—
—
Changes the lightness or  
darkness of faxes you send.  
38  
37  
C
Dark  
Broadcasting  
Add Number  
Speed Dial  
—
You can send the same fax  
message to more than one  
fax number.  
Preview  
—
—
—
—
On  
You can preview a fax  
message before send it.  
36  
40  
Off*  
Delayed Fax  
On(00;00)  
Off*  
Sets the time of day in  
24-hour format that the  
delayed faxes will be sent.  
Batch TX  
—
—
On  
Combines delayed faxes to  
the same fax number at the  
same time of day into one  
transmission.  
40  
Off*  
Real Time TX  
Polled TX  
—
—
—
—
On  
You can send a fax without  
using the memory.  
39  
84  
Off*  
Standard  
Secure  
Off*  
Sets up the document on  
your machine to be retrieved  
by another fax machine.  
Polling RX  
—
—
Standard  
Secure  
Timer  
Off*  
Sets up your machine to poll 82  
another fax machine.  
Overseas Mode  
Glass ScanSize  
—
—
—
—
On  
If you are having difficulty  
sending faxes overseas, set  
this to On.  
40  
35  
Off*  
A4*  
Adjust the scan area of the  
scanner glass to the size of  
the document.  
Letter  
Set New Default  
Factory Reset  
—
—
—
—
Yes  
No  
You can save your fax  
settings.  
41  
41  
Yes  
No  
You can restore all settings  
to the factory settings.  
The factory settings are shown in Bold with an asterisk.  
175  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Speed Dial  
More  
Set Speed Dial  
You can set up dial by  
pressing only a few keys  
(and Start).  
69  
Setup Groups  
Change  
—
—
—
You can set up a Group  
numbers for Broadcasting.  
72  
You can change Speed Dial 69  
numbers.  
Delete  
You can delete a Speed Dial 72  
numbers.  
History  
Outgoing Call Send a fax  
—
—
You can choose a number  
from the Outgoing Call  
history and then make a  
telephone call to it, send a  
fax to it, add it to Speed Dial,  
or delete it.  
68  
Make a phone  
call  
More  
Add to Speed  
Dial  
Delete  
Caller ID hist. Send a fax  
—
—
You can choose a number  
from the Caller ID history and  
then make a telephone call  
to it, send a fax to it, add it to  
Speed Dial, or delete it.  
68  
Make a phone  
call  
More  
Add to Speed  
Dial  
Delete  
The factory settings are shown in Bold with an asterisk.  
176  
Menu and Features  
Scan (  
)
Level1  
Option1  
Option2  
Option3  
Descriptions  
Page  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Scan to File  
—
—
—
You can scan a monochrome See  
or a colour document into  
your E-mail application.  
Software  
User's  
Guide  
on the  
CD-ROM  
—
—
—
—
—
—
—
—
—
—
You can scan a colour picture  
into your graphics  
application.  
You can have your text  
document converted to an  
editable text file.  
C
You can scan a monochrome  
or a colour document into  
your computer.  
Scan to Media Quality  
(when a memory  
card or USB  
Flash memory  
drive is inserted)  
Color 150 dpi  
Color 300 dpi  
Color 600 dpi  
B/W 200x100 dpi  
B/W 200 dpi  
*
You can choose the scan  
resolution, file format for your  
document.  
109  
File Type  
—
(If you chose  
colour option in  
Quality setting)  
PDF*  
JPEG  
(If you chose  
Mono option in  
Quality setting)  
PDF*  
TIFF  
—
File Name  
Set New Default  
—
—
You can rename the file.  
Yes  
No  
You can save your scan  
settings.  
110  
Factory Reset  
—
Yes  
No  
You can restore all settings to 110  
the factory settings.  
The factory settings are shown in Bold with an asterisk.  
177  
Copy (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Quality  
—
—
Fast  
Choose the Copyresolution 86  
for your type of document.  
Normal*  
Best  
Enlarge/ Reduce 100%*  
Enlarge  
—
—
—
—
88  
88  
198% 10x15cm  
i
A4 You can choose the  
enlargement ratio for your  
type of document.  
186%10x15cm LTR  
i
142% A5 i A4  
97% LTR i A4  
Reduce  
—
You can choose the  
reduction ratio for your type  
of document.  
88  
93% A4 i LTR  
83% LGL i A4  
69% A4 i A5  
47% A4  
i
10x15cm  
Fit to Page  
—
—
—
Your machine will adjust  
the size automatically to the  
paper size you set.  
88  
88  
Custom  
(25-400%)  
—
You can choose the  
enlargement or reduction  
ratio for your type of  
document.  
Paper Type  
—
—
—
Plain Paper*  
Inkjet Paper  
Brother BP71  
Other Glossy  
Transparency  
A4*  
Choose the paper type that 90  
matches the paper in the  
tray.  
Paper Size  
—
Choose the paper size that 91  
matches the paper in the  
tray.  
A5  
10x15cm  
Letter  
Legal  
The factory settings are shown in Bold with an asterisk.  
178  
Menu and Features  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
90  
Brightness  
—
—
Adjusts the brightness of  
copies.  
Dark  
Light  
-2  
-1  
0
+1  
+2  
Contrast  
—
—
Adjusts the contrast of  
copies.  
90  
-2  
-1  
C
0
+1  
+2  
Stack/Sort  
—
—
—
Stack*  
Sort  
—
You can choose to stack or 90  
sort multiple copies.  
Page Layout  
Off(1in1)*  
2in1(P)  
2in1(L)  
4in1(P)  
4in1(L)  
You can make N in 1 or  
Poster copies.  
89  
Poster (3 x 3)  
Book Copy  
On  
—
—
Corrects dark borders and  
skew when copying from  
the scanner glass.  
91  
On(Preview)  
(Skew Adjustment  
)
—
(Shadow Revise  
)
—
Off*  
—
—
—
Watermark Copy Use Watermark  
See the  
You can place a logo or text 91  
into your document as a  
Watermark.  
watermark copy  
settings in the  
following table.  
Edit Template  
Use Image  
Favorite Settings Store  
Rename  
—
Favorite:1  
Favorite:2  
Favorite:3  
You can save your  
Favourite settings.  
92  
The factory settings are shown in Bold with an asterisk.  
179  
Watermark Copy Settings  
Option1  
Option2  
Option3  
Option4  
Descriptions  
Page  
Edit Template  
—
Text  
CONFIDENTIAL* Places a text into your  
91  
document as a Watermark  
using a template.  
DRAFT  
COPY  
A
—
Position  
B
C
D
E*  
F
G
H
I
Pattern  
Small  
—
—
Size  
Medium*  
Large  
-90°  
Angle  
-45°*  
0°  
+45°  
+90°  
—
Transparency  
-2  
-1  
0
+1  
+2  
—
Colour  
Red  
Orange  
Yellow  
Green  
Blue  
Purple  
Black*  
The factory settings are shown in Bold with an asterisk.  
180  
Menu and Features  
Option1  
Option2  
Option3  
Option4  
Descriptions  
Page  
91  
Use Image  
Scan  
Transparency  
Places a logo or text into  
your document as a  
Watermark using a  
scanned image.  
-2  
-1  
0
(Set page and  
press start)  
+1  
+2  
Media  
Position  
A
B
C
D
E*  
F
G
H
I
Places a logo or text into  
your document as a  
Watermark using an image  
from removable media.  
C
Pattern  
Small  
Medium*  
Large  
-90°  
Size  
Angle  
-45°*  
0°  
+45°  
+90°  
Transparency  
-2  
-1  
0
+1  
+2  
The factory settings are shown in Bold with an asterisk.  
181  
PhotoCapture (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
View Photos  
See the print  
settings in the  
following table.  
You can print all photos in  
your memory card or USB  
Flash memory drive.  
99  
(Print All Photos)  
(Auto Correct)  
The machine starts a Slide  
Show of your photos.  
(Slide Show)  
The machine decides the  
suitable effect for your  
photo.  
101  
Enhance Photos Enhance  
See the print  
settings in the  
following table.  
You can adjust your photos 101  
with these settings.  
(Auto Correct)  
(Enhance Skin)  
(Enhance Scenery)  
(Remove Red-Eye)  
(Monochrome)  
(Sepia)  
(Auto Correct  
Remove Red-Eye)  
Trim  
—
You can trim your photo  
and print a part of the  
image.  
101  
99  
Index Print  
Index Sheet  
6 Images/Line  
*
See the print  
settings in the  
following table.  
You can print a thumbnail  
page.  
5 Images/Line  
Print Photos  
—
You can print an individual 100  
image.  
The factory settings are shown in Bold with an asterisk.  
182  
Menu and Features  
Print Settings  
Option1  
Option2  
Option3  
Option4  
Descriptions  
Page  
Print Quality Normal  
—
—
Choose the print quality.  
104  
(Does not appear Photo*  
for DPOF  
printing)  
Paper Type  
Plain Paper  
—
—
—
Choose the paper type.  
104  
Inkjet Paper  
Brother BP71  
Other Glossy*  
10x15cm*  
C
Paper Size  
(When A4 or  
Letter is chosen)  
Choose the paper and print 104  
size.  
13x18cm  
8x10cm  
9x13cm  
10x15cm  
13x18cm  
15x20cm  
Max. Size*  
—
A4  
Letter  
Brightness  
—
Adjusts the brightness.  
105  
Dark  
Light  
(Does not appear  
when  
-2  
-1  
Enhance Photos  
is chosen.)  
0
+1  
+2  
Contrast  
—
—
Adjusts the contrast.  
105  
-2  
-1  
(Does not appear  
when  
Enhance Photos  
is chosen.)  
0
+1  
+2  
The factory settings are shown in Bold with an asterisk.  
183  
Option1  
Option2  
Option3  
Option4  
Descriptions  
Page  
Color Enhance On  
White Balance  
Adjusts the hue of the white 105  
areas.  
-2  
-1  
0
(Does not appear  
when  
Off*  
Enhance Photos  
is chosen.)  
+1  
+2  
Sharpness  
Color Density  
—
Enhances the detail of the  
image.  
-2  
-1  
0
+1  
+2  
Adjusts the total amount of  
colour in the image.  
-2  
-1  
0
+1  
+2  
Cropping  
On*  
—
Crops the image around the 107  
margin to fit the paper size  
or print size. Turn this  
feature off if you want to  
print whole images or  
prevent unwanted  
Off  
cropping.  
Borderless  
Date Print  
On*  
Off  
On  
—
—
—
—
Expands the printable area 107  
to fit the edges of the paper.  
Prints the date on your  
photo.  
107  
(Does not appear Off*  
when DPOF Print  
is chosen.)  
Set New Default Yes  
—
—
—
—
You can save your print  
settings.  
108  
110  
No  
Factory Reset Yes  
No  
You can restore all the  
settings to factory settings.  
The factory settings are shown in Bold with an asterisk.  
184  
Menu and Features  
Speed Dial (  
)
Speed Dial  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Speed Dial  
More  
Set Speed Dial  
You can set up dial by  
pressing only a few keys  
(and Start).  
69  
Setup Groups  
Change  
—
—
—
You can set up a Group  
numbers for Broadcasting.  
72  
You can change Speed Dial 69  
numbers.  
Delete  
You can delete a Speed  
Dial numbers.  
72  
C
The factory settings are shown in Bold with an asterisk.  
History  
History (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
History  
Outgoing Call Send a fax  
—
—
You can choose a number  
from the Outgoing Call  
history and then make a  
telephone call to it, send a  
fax to it, add it to  
68  
Make a phone  
call  
More  
Add to Speed  
Dial  
Speed Dial, or delete it.  
Delete  
Caller ID hist. Send a fax  
—
—
You can choose a number  
from the Caller ID history  
and then make a telephone  
call to it, send a fax to it, add  
it to Speed Dial, or delete it.  
68  
Make a phone  
call  
More  
Add to Speed  
Dial  
Delete  
The factory settings are shown in Bold with an asterisk.  
185  
Entering Text  
C
When you are setting certain menu selections, you may need to enter text into the machine.  
Press  
to choose numbers, letters or special characters. Up to four letters are assigned to each  
button on the LCD.  
By pressing the correct button repeatedly, you can access the character you want.  
OK  
Inserting spaces  
C
To enter a space, press  
to choose special characters, then press the space button  
or  
.
Note  
The characters available may differ depending on your country.  
Making corrections  
C
If you entered an incorrect letter and want to change it, use the arrow buttons to move the cursor  
under the incorrect character. Then press . Re-enter the correct character. You can also insert  
letters by moving the cursor and entering a character.  
Repeating letters  
C
If you need to enter a letter that is on the same button as the letter before it, press c to move the  
cursor to the right before you press the same button again.  
186  
 
Specifications  
D
D
General  
D
Printer Type  
Print Method  
Inkjet  
Mono:  
Colour:  
Piezo with 94 × 1 nozzle  
Piezo with 94 × 3 nozzles  
Memory Capacity  
48 MB  
LCD (liquid crystal display) Touchscreen 4.2 in. (106.7 mm) Colour LCD  
Touchscreen active area: 4.0 in. (100.3 mm)  
D
Power Source  
AC 220 to 240V 50/60Hz  
(MFC-790CW)  
Power Consumption  
Off Mode:  
Average 0.8 W  
Sleep Mode:  
Standby:  
Average 5 W  
Average 6.5 W  
Average 28 W  
Operating:  
(MFC-990CW)  
Off Mode:  
Average 0.9 W  
Average 8 W  
Average 8.5 W  
Average 30 W  
Sleep Mode:  
Standby:  
Operating:  
187  
   
Dimension  
(MFC-790CW)  
375 mm  
370 mm  
180 mm  
390 mm  
460 mm  
460 mm  
(MFC-990CW)  
375 mm  
180 mm  
390 mm  
468 mm  
370 mm  
460 mm  
Weight  
(MFC-790CW)  
8.5 kg  
(MFC-990CW)  
8.6 kg  
LPAm = 50 dB or less 1  
Noise  
Operating:  
Operating:  
Noise per ISO9296  
LWAd = 63.4 dB (A) (Mono)  
LWAd = 56.6 dB (A) (Colour)  
Office equipment with LWAd > 63.0 dB (A)  
is not suitable for use in room where people  
do primarily intellectual work. Such  
equipment should be placed in separate  
rooms because of the noise emission.  
Temperature  
Humidity  
Operating:  
10 - 35° C  
Best Print Quality: 20 - 33° C  
Operating:  
20 - 80% (without condensation)  
Best Print Quality: 20 - 80% (without condensation)  
ADF (automatic document Recommended environment for best results:  
feeder)  
Up to 15 pages  
Temperature: 20° C - 30° C  
Humidity: 50% - 70%  
Paper: 80 g/m2 A4 or Letter size  
100 Sheets 80 g/m2  
Paper Tray  
1
This depends on printing conditions.  
188  
 
Specifications  
Print media  
D
Paper Input  
Paper Tray  
„ Paper type:  
Plain paper, inkjet paper (coated paper),  
glossy photo paper 2, transparencies 1 2 and envelopes  
„ Paper size:  
Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes  
(commercial No.10, DL, C5, Monarch, JE4), Photo 2L,  
Index card and Postcard 3  
Width: 89 mm - 215.9 mm  
Length: 127 mm - 355.6 mm  
D
For more details, see Paper weight, thickness and  
capacity on page 20.  
„ Maximum paper tray capacity:  
Approx. 100 sheets of 80 g/m2 plain paper  
Photo Paper Tray  
„ Paper type:  
Plain paper, inkjet paper (coated paper) and glossy paper 2  
„ Paper size:  
Photo 10×15 cm and Photo L  
Width: 89 mm - 101.6 mm  
Height: 127 mm - 152.4 mm  
„ Maximum paper tray capacity:  
Approx. 20 sheets  
Paper Output  
Up to 50 sheets of A4 plain paper (face up print delivery to  
the output paper tray) 2  
1
Use only transparencies recommended for inkjet printing.  
2
For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray  
immediately after they exit the machine to avoid smudging.  
3
See Paper type and size for each operation on page 19.  
189  
         
Fax  
D
Compatibility  
Coding System  
Modem Speed  
ITU-T Super Group 3  
MH/MR/MMR/JPEG  
Automatic Fallback  
33600 bps  
Document Size  
ADF Width: 148 mm to 215.9 mm  
ADF Length: 148 mm to 355.6 mm  
Scanner Glass Width: Max. 215.9 mm  
Scanner Glass Length: Max. 297 mm  
ADF: 208 mm (A4 paper)  
Scanner Glass: 204 mm (A4 paper)  
204 mm  
Scanning Width  
Printing Width  
Greyscale  
256 levels  
Polling Types  
Contrast Control  
Standard, Secure, Timer, Sequential: (Monochrome only)  
Automatic/Light/Dark  
(manual setting)  
Resolution  
„ Horizontal 8 dot/mm  
„ Vertical  
Standard  
3.85 line/mm (Mono)  
7.7 line/mm (Colour)  
Fine  
7.7 line/mm (Mono/Colour)  
Photo  
7.7 line/mm (Mono)  
Superfine  
15.4 line/mm (Mono)  
100 stations × 2 numbers  
Up to 6  
Speed Dial  
Groups  
Broadcasting 1  
Automatic Redial  
Ring Delay  
250 stations  
3 times at 5 minute intervals  
0, 1, 2, 3, 4, 5, 6, 7 or 8 rings  
(2, 3, 4, 5, 6, 7 or 8 rings - South Africa only)  
(0, 1, 2, 3, 4, or 5 rings - Nordic countries only)  
Communication Source Public switched telephone network.  
190  
 
Specifications  
Up to 480 2/400 3 pages  
Up to 480 2/400 3 pages  
Memory Transmission  
Out of Paper Reception  
Monochrome only  
1
2
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).  
Specifications and printed materials are subject to change without prior notice.  
3
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications  
and printed materials are subject to change without prior notice.  
D
191  
     
Digital TAD  
D
TAD  
Yes  
ICM Recording Time  
Max. 29 minutes / Max. 99 messages  
(Max.180 secs / 1 message)  
Toll Saver  
Yes  
Recording Conversation  
OGM  
Yes (MFC-790CW only)  
Yes  
OGM Recording Time  
20 secs  
192  
 
Specifications  
Digital Cordless Handset (MFC-990CW only)  
D
Cordless handset (BCL-D70)  
D
Frequency  
1.9 GHz  
Standard  
DECT™  
Multi Handset Capability  
Dimensions  
Up to 4 handsets  
D
154 mm  
31.6 mm  
49.6 mm  
Weight (including battery) 149 g  
LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange)  
Charge Indicator  
Full Charge Time  
While in Use (TALK)  
Yes (LED)  
12 hours  
10 hours  
While Not in Use (Standby) 200 hours  
Battery  
D
Type  
BCL-BT20  
Rating  
Ni-MH 3.6 V 730 mAh  
193  
     
Copy  
D
Colour/Monochrome  
Yes/Yes  
Document Size  
ADF Width: 148 mm to 215.9 mm  
ADF Length: 148 mm to 355.6 mm  
Scanner Glass Width: Max. 215.9 mm  
Scanner Glass Length: Max. 297 mm  
Copy Width: Max. 210 mm  
Stacks/Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
(Monochrome)  
Multiple Copies  
Enlarge/Reduce  
Resolution  
„ Scans up to 1200×1200 dpi  
„ Prints up to 1200×1200 dpi  
(Colour)  
„ Scans up to 600×1200 dpi  
„ Prints up to 600×1200 dpi  
194  
 
Specifications  
PhotoCapture Center™  
D
Compatible Media 1  
CompactFlash®  
(Type I only)  
(Microdrive™ is not compatible)  
(Compact I/O cards such as Compact LAN card and  
Compact Modem card are not supported.)  
Memory Stick™  
Memory Stick PRO™  
Memory Stick Duo™ with adapter  
Memory Stick Micro™ (M2™) with adapter  
SD 2  
SDHC 3  
D
microSD with adapter  
miniSD™ with adapter  
xD-Picture Card™ 4  
USB Flash memory drive 5  
Resolution  
Up to 1200 × 2400 dpi  
File Extension  
(Media Format)  
(Image Format)  
DPOF, EXIF, DCF  
Photo Print: JPEG 6  
Scan to Media: JPEG, PDF (Colour)  
TIFF, PDF (Black)  
Number of Files  
Up to 999 files  
(The folder inside memory cards or USB Flash memory drive  
is also counted)  
Folder  
File must be stored in the 4th folder level of the memory card  
or USB Flash memory drive.  
Letter, A4, Photo (10×15 cm), Photo 2L (13×18 cm) 7  
Borderless  
1
2
3
4
Memory cards, adapters and USB Flash memory drive are not included.  
16MB to 2GB  
4GB to 8GB  
xD-Picture Card™ Conventional Card from 16MB to 512MB  
xD-Picture Card™ Type M from 256MB to 2GB  
xD-Picture Card™ Type M+ 1GB and 2GB  
xD-Picture Card™ Type H from 256MB to 2GB  
5
USB 2.0 Standard  
USB Mass Storage standard from 16 MB to 8 GB  
Support format: FAT12/FAT16/FAT32  
6
7
Progressive JPEG format is not supported.  
See Paper type and size for each operation on page 19.  
195  
               
PictBridge  
D
Compatibility  
Supports the Camera & Imaging Products Association  
PictBridge standard CIPA DC-001.  
VIsit http://www.cipa.jp/pictbridge for more information.  
USB direct interface  
Interface  
196  
 
Specifications  
Bluetooth® wireless technology  
(MFC-990CW only)  
D
Standard  
ver 2.0 + EDR  
BIP, OPP  
Support Profile  
Frequency  
2.4 - 2.485 GHz  
ver 2.0 + EDR : Maximum 3 Mbps  
Up to 3 MB  
Communication Speed  
Max. Receiving File  
File Extension  
(Image Format)  
JPG  
D
Bluetooth enabled devices can print from other devices, such as cameras, phones and PDAs in  
JPG format.  
197  
 
Scanner  
D
Colour/Monochrome  
Yes/Yes  
Yes (Windows® 2000 Professional/XP/XP Professional x64  
Edition/Windows Vista®)  
TWAIN Compliant  
Mac OS® X 10.2.4 or greater  
Yes (Windows® XP 1/Windows Vista®)  
36 bit colour Processing (Input)  
WIA Compliant  
Colour Depth  
24 bit colour Processing (Output)  
(Actual Input: 30 bit colour/Actual Output: 24 bit colour)  
Up to 19200 × 19200 dpi (interpolated) 2  
Up to 1200 × 2400 dpi (optical) (Scanner Glass)  
Up to 1200 × 600 dpi (optical) (ADF)  
Monochrome: up to 3.44 sec.  
Colour: up to 4.83 sec.  
Resolution  
Scanning Speed  
Document Size  
(A4 size at 100 × 100 dpi)  
ADF Width: 148 mm to 215.9 mm  
ADF Length: 148 mm to 355.6 mm  
Scanner Glass Width: Max. 215.9 mm  
Scanner Glass Length: Max. 297 mm  
Up to 210 mm  
Scanning Width  
Greyscale  
256 levels  
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®  
XP Professional x64 Edition.  
2
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista® (resolution up  
to 19200 × 19200 dpi can be selected by using the Brother scanner utility)  
198  
       
Specifications  
Printer  
D
Windows® 2000 Professional/XP/XP Professional x64  
Printer Driver  
Edition/Windows Vista® driver supporting Brother  
Native Compression mode  
Mac OS® X 10.2.4 or greater: Brother Ink Driver  
Up to 1200 × 6000 dpi  
1200 × 2400 dpi  
Resolution  
1200 × 1200 dpi  
600 × 1200 dpi  
D
600 × 600 dpi  
600 × 300 dpi  
600 × 150 dpi (Colour)  
450 × 150 dpi (Mono)  
Up to 33 pages/minute (Mono) 1  
Up to 27 pages/minute (Colour) 1  
204 mm (210 mm) 2 4  
Print Speed  
Printing Width  
Borderless  
Letter, A4, A6, Photo (10×15 cm), Index Card,  
Photo L (89×127 mm), Photo 2L (13×18 cm),  
Postcard 3  
1
Based on Brother standard pattern.  
A4 size in draft mode.  
2
When you set the Borderless feature to On.  
3
See Paper type and size for each operation on page 19.  
4
When printing on A4 size paper.  
199  
         
Interfaces  
D
A USB 2.0 interface cable that is no longer than 2.0 m. 1 2  
Ethernet UTP cable category 5 or greater.  
USB  
LAN cable 3  
Wireless LAN  
Your machine supports IEEE 802.11b/g wireless communication  
with your wireless LAN using Infrastructure mode or a wireless  
Peer-to-Peer connection in Ad-hoc Mode.  
1
Your machine has a Hi-speed USB 2.0 interface. The machine can also be connected to a computer that has a USB  
1.1 interface.  
2
3
Third party USB ports are not supported for Macintosh®.  
See the Network User's Guide for detailed network specifications.  
200  
       
Specifications  
Computer requirements  
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS  
Hard Disk Space to install  
Computer Platform Supported  
Processor  
Minimum  
Speed  
PC  
Interface  
Minimum Recommended  
& Operating  
PCSoftware  
Functions  
For  
For  
RAM  
RAM  
System Version  
Drivers Applications  
®
2000  
Printing,  
4
USB,  
10/100  
BaseTx  
(Ethernet),  
Wireless  
802.11b/g  
64 MB 256 MB 110 MB 340 MB  
Windows  
Intel®  
Pentium® II  
5
Operating  
Professional  
PC Fax  
,
1
Scanning,  
Removable  
Disk  
System  
or equivalent  
XP  
128 MB  
110 MB 340 MB  
2 5  
Home  
XP  
Professional 2 5  
D
®
XP  
256 MB 512 MB 110 MB 340 MB  
512 MB 1 GB 600 MB 530 MB  
64-bit(Intel 64  
or AMD64)  
Professional  
2
x64 Edition  
Windows  
Vista® 2  
supported CPU  
®
Intel  
®
Pentium 4 or  
equivalent  
®
64-bit(Intel 64  
or AMD64)  
supported CPU  
®
®
3
Printing,  
PowerPC  
G4/G5  
128 MB 256 MB 80 MB 400 MB  
Macintosh  
Operating  
Mac OS X  
10.2.4 -  
10.4.3  
USB ,  
PC Fax  
4
10/100  
BaseTx  
(Ethernet),  
6
Send  
,
PowerPC  
G3 350MHz  
System  
Scanning,  
Removable Wireless  
Disk 802.11b/g  
®
PowerPC  
G4/G5  
512 MB 1 GB  
Mac OS X  
10.4.4 or  
greater  
®
Intel Core  
Processor  
™
Conditions:  
1
Microsoft® Internet Explorer® 5.5 or greater.  
For the latest driver updates, visit  
http://solutions.brother.com  
2
For WIA, 1200 x 1200 resolution. Brother  
Scanner Utility enables to enhance up to  
19200 x 19200 dpi.  
All trademarks, brand and product names are  
property of their respective companies.  
3
4
5
Third party USB ports are not supported.  
PC Fax supports black and white only.  
PaperPort™ 11SE supports Microsoft® SP4 or  
higher for Windows® 2000 and SP2 or higher for  
XP.  
6
Presto! PageManager on the CD-ROM supports  
Mac OS® X 10.3.9 or higher. For Mac OS®  
X
10.2.4-10.3.8 Presto! PageManager is available  
as a download from the Brother Solutions  
Center.  
201  
               
Consumable items  
D
Ink  
The machine uses individual Black, Yellow, Cyan and Magenta ink  
cartridges that are separate from the print head assembly.  
Service Life of Ink  
Cartridge  
The first time you install a set of ink cartridges the machine will use  
an amount of ink to fill the ink delivery tubes for high quality  
printouts. This process will only happen once. With all following ink  
cartridges you can print the specified number of pages.  
The cartridges provided with your machine have a lower yield than  
standard cartridges (65%).  
Replacement  
Consumables  
<Black> LC1100BK, <Cyan> LC1100C,  
<Magenta>LC1100M, <Yellow> LC1100Y  
Black - Approximately 450 pages 1  
Yellow, Cyan and Magenta - Approximately 325 pages 1  
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.  
For more information about the replacement consumables, visit us  
at http://www.brother.com/pageyield.  
What is Innobella™?  
Innobella™ is a range of genuine consumables offered by Brother.  
The name "Innobella™" derives from the words "Innovation" and  
"Bella" (meaning "Beautiful" in Italian) and is a representation of the  
"innovative" technology providing you with "beautiful" and "long  
lasting" print results.  
When you print photo images, Brother recommends Innobella™  
glossy photo paper (BP71 series) for high quality. Brilliant prints are  
made easier with Innobella™ Ink and paper.  
202  
     
Specifications  
Network (LAN)  
D
LAN  
You can connect your machine to a network for Network Printing,  
Network Scanning, PC Fax Send, PC Fax Receive (Windows® only)  
and Remote Setup 1. Also included is Brother BRAdmin Light 2  
Network Management software.  
Windows® 2000 Professional/XP/XP Professional x64  
Edition/Windows Vista®  
Support for  
Mac OS® X 10.2.4 or greater  
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)  
IEEE 802.11 b/g (Wireless LAN)  
D
Protocols  
TCP/IP:  
ARP, RARP, BOOTP, DHCP, APIPA (Auto  
IP), NetBIOS/WINS, LPR/LPD,  
Custom Raw Port/Port9100, DNS Resolver,  
mDNS, FTP Server, TELNET, SNMPv1,  
TFTP, Scanner Port, LLTD responder,  
Web Services  
Network Security  
SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA/WPA2-PSK  
(TKIP/AES)  
Setup Support Utility SecureEasySetup™ Yes (simple setup with your  
SecureEasySetup™-capable access  
point/router)  
AOSS™  
WPS  
Yes (simple setup with your AOSS™-capable  
access point/router)  
Yes (simple setup with your Wi-Fi Protected  
Setup™-capable access point/router)  
1
2
See the Computer Requirements chart on page 201.  
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is  
available as a download from http://solutions.brother.com.  
203  
     
Wireless one-push configuration  
D
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™  
(PBC 1) or AOSS™, you can configure the machine easily without a computer. By pushing a  
button on the wireless LAN router / access point and the machine, you can set up the wireless  
network and security settings. See the users guide for your wireless LAN router / access point for  
instructions on how to access one-push mode.  
1
Push Button Configuration  
Note  
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup™ or  
AOSS™ have the symbols shown below.  
204  
   
Glossary  
E
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of  
these features depends on the model you purchased.  
ADF (automatic document feeder)  
CNG tones  
The special tones (beeps) sent by fax  
The document can be placed in the ADF  
and scanned one page at a time  
automatically.  
machines during automatic transmission  
to tell the receiving machine that a fax  
machine is calling.  
Auto Reduction  
Coding method  
Reduces the size of incoming faxes.  
Method of coding the information  
contained in the document. All fax  
machines must use a minimum standard  
of Modified Huffman (MH). Your machine  
is capable of greater compression  
methods, Modified Read (MR), Modified  
Modified Read (MMR) and JPEG, if the  
receiving machine has the same  
capability.  
Automatic fax transmission  
Sending a fax without picking up the  
handset of an external telephone.  
E
Automatic Redial  
A feature that enables your machine to  
redial the last fax number after five  
minutes if the fax did not go through  
because the line was busy.  
Communication error (Comm. Error)  
Backup Print  
An error during fax sending or receiving,  
usually caused by line noise or static.  
Your machine prints a copy of every fax  
that is received and stored in memory.This  
is a safety feature so you will not lose  
messages during a power failure.  
Compatibility group  
The ability of one fax unit to communicate  
with another. Compatibility is assured  
between ITU-T Groups.  
Batch Transmission  
(Black and white faxes only) As a cost  
saving feature, all delayed faxes to the  
same fax number can be sent as one  
transmission.  
Contrast  
Setting to compensate for dark or light  
documents, by making faxes or copies of  
dark documents lighter and light  
documents darker.  
Beeper Volume  
Volume setting for the beep when you  
press a key or make an error.  
Colour Enhancement  
Brightness  
Adjusts the colour in the image for better  
print quality by improving sharpness,  
white balance and colour density.  
Changing the Brightness makes the whole  
image lighter or darker.  
Delayed Fax  
Broadcasting  
Sends your fax at a specified time later.  
The ability to send the same fax message  
to more than one location.  
Dual Access  
Caller ID  
Your machine can scan outgoing faxes or  
scheduled jobs into memory at the same  
time it is sending a fax from memory or  
receiving or printing an incoming fax.  
A service purchased from the telephone  
company that lets you see the number (or  
name) of the party calling you.  
205  
 
ECM (Error Correction Mode)  
Group number  
Detects errors during fax transmission  
and resends the pages of the fax that had  
an error.  
A combination of Speed Dial numbersthat  
are stored in a Speed Dial location for  
Broadcasting.  
Extension telephone  
Help list  
A telephone using the same line as your  
fax but plugged into a separate wall  
socket.  
A printout of the complete Menu table that  
you can use to program your machine  
when you do not have the User's Guide  
with you.  
External telephone  
Fax Journal  
A TAD (telephone answering device) or  
telephone that is connected to your  
machine.  
Lists information about the last 200  
incoming and outgoing faxes. TX means  
Transmit. RX means Receive.  
F/T Ring Time  
Innobella™  
The length of time that the Brother  
machine rings (when the Receive Mode  
setting is Fax/Tel) to notify you to pick up  
a voice call that it answered.  
Innobella™ is a range of genuine  
consumables offered by Brother. For best  
quality results Brother recommends  
Innobella™ Ink and Paper.  
Fax Detect  
Journal Period  
Enables your machine to respond to CNG  
tones if you interrupt a fax call by  
answering it.  
The pre-programmed time period  
between automatically printed Fax  
Journal Reports. You can print the Fax  
Journal on demand without interrupting  
the cycle.  
Fax Forwarding  
Sends a fax received into the memory to  
another pre-programmed fax number.  
LCD (liquid crystal display)  
Fax Storage  
The display screen on the machine that  
shows interactive messages during On-  
Screen Programming and shows the date  
and time when the machine is idle.  
You can store received faxes in memory.  
Fax tones  
The signals sent by sending and receiving  
fax machines while communicating  
information.  
Manual fax  
On some models you can dial a fax  
number and listen to the receiving fax  
machine answer your call before you  
press Mono Start or Colour Start to  
begin sending the fax.  
Fax/Tel  
You can receive faxes and telephone  
calls. Do not use this mode if you are  
using a telephone answering device  
(TAD).  
Menu mode  
Fine resolution  
Programming mode for changing your  
machine's settings.  
Resolution is 203 × 196 dpi. It is used for  
small print and graphs.  
OCR (optical character recognition)  
Greyscale  
The bundled ScanSoft™ PaperPort™  
11SE with OCR or Presto! PageManager  
software application converts an image of  
text to text you can edit.  
The shades of grey available for copying,  
scanning and faxing photographs.  
206  
Glossary  
Memory Receive  
Remote Access Code  
Receives faxes into the machine's  
memory when the machine is out of paper.  
Your own 4-digit code (---l) that allows  
you to call and access your machine from  
a remote location.  
Overseas Mode  
Remote Activation Code  
Makes temporary changes to the fax  
tones to accommodate noise and static on  
overseas telephone lines.  
Press this code (l 5 1) when you answer  
a fax call on an extension or external  
telephone.  
Pause  
Remote Deactivation Code  
(For Fax/Tel mode only)  
Allows you to place a 3.5 second delay in  
the dialling sequence while you are  
dialling using the dial pad or while you are  
storing Speed Dial numbers. Press Pause  
or Redial/Pause key on the control panel  
or the Pausebutton on the LCD as many  
times as needed for longer pauses.  
When the machine answers a voice call, it  
pseudo/double-rings. You can pick up at  
an extension telephone by pressing this  
code (# 5 1).  
Remote Retrieval Access  
E
PhotoCapture Center™  
The ability to access your machine  
remotely from a touch tone telephone.  
Allows you to print digital photos from your  
digital camera at high resolution for photo  
quality printing.  
Resolution  
The number of vertical and horizontal lines  
per inch. See: Standard, Fine, Super Fine  
and Photo.  
Photo resolution (Mono only)  
A resolution setting that uses varying  
shades of grey for the best representation  
of photographs.  
Ring Delay  
The number of rings before the machine  
answers in Fax Onlyand Fax/Tel  
modes.  
PictBridge  
Allows you to print photos directly from  
your digital camera at high resolution for  
photo quality printing.  
Ring Volume  
Volume setting for the machine's ring.  
Polling  
Scanning  
The process of a fax machine calling  
another fax machine to retrieve waiting fax  
messages.  
The process of sending an electronic  
image of a paper document into your  
computer.  
Pulse  
Scan to Media  
A form of rotary dialling on a telephone  
line.  
You can scan a monochrome or colour  
document into a memory card or USB  
Flash memory drive. Monochrome images  
will be in TIFF or PDF file format and  
colour images may be in PDF or JPEG file  
format.  
Quick Dial List  
A listing of names and numbers stored in  
Speed Dial memory, in numerical order.  
Real Time Transmission  
Search  
When memory is full, you can send faxes  
in real time.  
An electronic, numerical or alphabetical  
listing of stored Speed Dial and Group  
numbers.  
Remaining jobs  
You can check which jobs are waiting in  
memory and cancel jobs individually.  
207  
Speed Dial  
A pre-programmed number for easy  
dialling. You must press  
two digit code, and Mono Start or  
, the  
Speed Dial  
Colour Start to start the dialling process.  
Standard resolution  
203 × 97 dpi. It is used for regular size text  
and quickest transmission.  
Station ID  
The stored information that appears on  
the top of faxed pages. It includes the  
sender's name and fax number.  
Super Fine resolution (Mono only)  
392 × 203 dpi. Best for very small print  
and line art.  
TAD (telephone answering device)  
You can connect an external TAD to your  
machine.  
Temporary settings  
You can choose certain options for each  
fax transmission and copy without  
changing the default settings.  
Tone  
A form of dialling on the telephone line  
used for Touch Tone telephones.  
Transmission  
The process of sending faxes over the  
phone lines from your machine to the  
receiving fax machine.  
User Settings  
A printed report that shows the current  
settings of the machine.  
Xmit Report (Transmission Verification  
Report)  
A listing for each fax sent, that shows its  
date, time and number.  
208  
Index  
F
paper type ............................................ 90  
quality ................................................... 87  
single .................................................... 86  
sort (ADF only) ..................................... 90  
using ADF ............................................ 90  
using scanner glass ............................. 21  
Cordless Handset ...................................... 7  
Cordless telephone ................................. 65  
Custom telephone features on a single  
A
Access codes, storing and dialling ...........73  
ADF (automatic document feeder) .... 21, 34  
Answering machine (TAD) .......................62  
connecting ............................................62  
Apple® Macintosh®  
See Software User's Guide on the  
CD-ROM. ..................................................  
Automatic  
line ......................................................... 138  
fax receive ............................................43  
Fax Detect .........................................47  
D
Dialling  
B
a pause ................................................ 69  
access codes and credit card  
Broadcasting ............................................37  
setting up Groups for ............................72  
numbers ............................................... 73  
Caller ID history .................................... 68  
Groups ................................................. 37  
manual ................................................. 67  
Outgoing Call ....................................... 68  
Speed Dial ............................................ 67  
Direct printing  
from a non-PictBridge camera ........... 114  
from a PictBridge camera ...........112, 116  
Document  
F
C
Caller ID ...................................................60  
Cancelling  
Fax Forwarding .....................................56  
jobs awaiting redial ...............................40  
Cleaning  
paper pick-up roller .............................156  
print head ............................................157  
printer platen .......................................156  
scanner ...............................................155  
Connecting  
loading ............................................21, 22  
Dual Access ............................................ 39  
E
external TAD (answering machine) .......62  
external telephone ................................63  
Consumable items .................................202  
Control panel overview ..............................6  
ControlCenter  
See Software User's Guide on the  
CD-ROM. ..................................................  
Copy  
brightness .............................................90  
contrast .................................................90  
enlarge/reduce ......................................88  
enter Copy mode ..................................86  
favorite ..................................................92  
multiple .................................................86  
out of memory .......................................93  
page layout (N in 1) ..............................89  
paper size .............................................91  
Envelopes ............................. 12, 13, 19, 20  
Error messages on LCD ........................ 142  
B&W Print Only .................................. 142  
Cannot Detect .................................... 143  
Cannot Print ....................................... 143  
Comm. Error ....................................... 143  
Ink Low ............................................... 144  
No Cartridge ....................................... 144  
No Paper Fed ..................................... 145  
Not Registered ..................................... 67  
Out of Memory ................................... 145  
while scanning a document ............... 93  
Unable to Clean ................................. 146  
Unable to Init. ..................................... 146  
Unable to Print ................................... 146  
Unable to Scan ................................... 146  
Unable to use Phone .......................... 147  
209  
 
Extension telephone, using ............... 64, 65  
External telephone, connecting ................63  
from scanner glass ............................ 35  
manual .............................................. 41  
overseas ............................................ 40  
Real Time Transmission .................... 39  
Resolution ......................................... 39  
return to factory setting ..................... 41  
set new default .................................. 41  
telephone line interference .............. 141  
F
Fax codes  
changing ........................................ 54, 66  
Remote Access Code ...........................54  
Remote Activation Code ..........47, 64, 65  
Remote Deactivation Code ............ 64, 65  
using .....................................................65  
Fax Detect ................................................47  
Fax Forwarding  
changing remotely .......................... 56, 57  
programming a number .........................48  
Fax Storage .............................................48  
printing from memory ............................54  
turning off ..............................................50  
turning on ..............................................48  
Fax, from PC  
Fax/Tel mode  
Announcement ..................................... 75  
answering at extension  
telephones ......................................64, 65  
Remote Activation Code .................64, 65  
Remote Deactivation Code ............64, 65  
Ring Delay ............................................ 46  
G
Greyscale ......................................190, 198  
Groups for Broadcasting ......................... 72  
See Software User's Guide on the  
CD-ROM. ..................................................  
Fax, stand-alone  
H
Help  
receiving ................................................43  
at end of conversation ................. 45, 53  
difficulties ................................ 134, 136  
F/T Ring Time, setting ........................46  
Fax Detect ..........................................47  
Fax Forwarding ..................................56  
Fax Preview ................................ 51, 52  
from extension telephone ............ 64, 65  
into PC ...............................................49  
into the memory .................................54  
out of paper reception ........................54  
printing from memory .........................54  
reducing to fit on paper ......................53  
retrieving from a remote site ....... 56, 57  
Ring Delay, setting .............................46  
telephone line interference ...............141  
sending .......................................... 34, 82  
at end of conversation ........................41  
Broadcasting ......................................37  
cancelling from memory .....................40  
contrast ..............................................38  
delayed batch transmission ...............40  
delayed fax .........................................40  
enter Fax mode ..................................34  
fax preview .........................................36  
from ADF ............................................34  
from memory (Dual Access) ..............39  
LCD messages ................................... 164  
using Mode and menu keys ............ 164  
Menu Table ................................164, 165  
I
Ink cartridges  
checking ink volume ........................... 159  
ink dot counter .................................... 152  
replacing ............................................. 152  
Innobella™ ............................................ 202  
J
Jacks  
EXT  
External telephone ............................ 63  
Jams  
document ............................................ 149  
paper .................................................. 149  
210  
L
P
LCD (liquid crystal display) ....................164  
Brightness .............................................29  
Contrast ................................................29  
Dim Timer .............................................29  
Help List ................................................81  
Packing the machine ............................. 161  
Paper ............................................... 17, 189  
capacity ................................................ 20  
loading ............................................10, 12  
Loading envelopes and post cards ...... 12  
Loading photo paper ............................ 14  
printable area ....................................... 16  
size ....................................................... 26  
size of document .................................. 21  
type ................................................19, 25  
PaperPort™ 11SE with OCR  
M
Macintosh®  
See Software User's Guide on the  
CD-ROM. ..................................................  
Maintenance, routine  
See Software User's Guide on the  
replacing ink cartridges .......................152  
Manual  
CD-ROM and Help in the PaperPort™  
11SE application to access  
dialling ...................................................67  
receive ..................................................43  
transmission ..........................................41  
Memory Security ............................... 31, 84  
Memory Storage ....................................164  
Menu Table ............................................164  
Mode, entering  
Copy .....................................................86  
Fax ........................................................34  
PhotoCapture ..........................................8  
Scan ........................................................8  
Multi-line connections (PBX) ....................63  
How-to-Guides. ........................................  
Photo Paper Tray .................................... 14  
PhotoCapture Center™  
Borderless .......................................... 107  
CompactFlash® .................................... 96  
Cropping ............................................. 107  
DPOF printing .................................... 102  
Enhance Photos  
Auto Correct .................................... 101  
Enhance Scenery ............................ 101  
Enhance Skin .................................. 101  
Monochrome ................................... 101  
Remove Red-Eye ............................ 101  
Sepia ............................................... 101  
Trim ................................................. 101  
from PC  
F
N
Network  
Printing  
See Software User's Guide on the  
See Network User's Guide on the  
CD-ROM. ...............................................  
Scanning  
CD-ROM. ..............................................  
Memory Stick PRO™ ........................... 96  
Memory Stick™ .................................... 96  
Preview photos ..................................... 99  
Print settings  
See Software User's Guide on the  
CD-ROM. ...............................................  
Brightness ....................................... 105  
Colour enhancement ....................... 106  
Contrast ........................................... 105  
Paper type & size ....................104, 105  
Quality .....................................103, 104  
Return to factory setting .................. 108  
Set new default ............................... 108  
Printing  
O
Out of Area (Caller ID) .............................60  
Outgoing Message (OGM) .......................75  
all photos ........................................... 99  
index .................................................. 99  
photos ............................................. 100  
211  
Scan to memory card ..........................108  
Scan to USB flash memory .................108  
SD .........................................................96  
SDHC ....................................................96  
Slide-Show ............................................99  
specifications ......................................195  
xD-Picture Card™ .................................96  
PictBridge  
Reducing  
copies ................................................... 88  
incoming faxes ..................................... 53  
Remote Retrieval ..................................... 54  
access code ...................................54, 55  
commands ............................................ 56  
getting your faxes ................................. 57  
Remote Setup  
DPOF Printing .....................................113  
Power failure ..........................................164  
Presto! PageManager  
See Help in Presto! PageManager  
application..................................................  
Print  
difficulties ................................... 134, 136  
drivers .................................................199  
fax from memory ...................................54  
paper jams ..........................................150  
report .....................................................81  
resolution ............................................199  
specifications ......................................199  
Printing  
on small paper ......................................15  
See Software User's Guide on the  
CD-ROM. ..................................................  
Programming your machine ...................164  
See Software User's Guide on the  
CD-ROM. ..................................................  
Reports .................................................... 80  
Fax Journal ........................................... 81  
Journal Period ................................... 81  
Help List ............................................... 81  
how to print ........................................... 81  
Network Configuration .......................... 81  
Quick Dial List ...................................... 81  
Transmission Verification ...............80, 81  
User Settings ........................................ 81  
Resolution  
copy .................................................... 194  
fax ....................................................... 190  
print .................................................... 199  
scan .................................................... 198  
setting for next fax ................................ 39  
Ring Delay, setting .................................. 46  
Q
S
Quick Dial  
Safety Instructions .........................125, 129  
Scannable area ....................................... 22  
Scanning  
See Software User's Guide on the  
CD-ROM. ..................................................  
Serial Number  
how to find ...............See inside front cover  
Shipping the machine ............................ 161  
Sleep Mode ............................................. 28  
Speed Dial  
changing .........................................70, 71  
dialling .................................................. 67  
storing ................................................... 69  
Broadcasting .........................................37  
using Groups ......................................37  
Group dial  
changing ..................................... 70, 71  
setting up Groups for Broadcasting ...72  
Speed Dial  
changing ..................................... 70, 71  
setting up by 2-digit location ..............69  
setting up from Caller ID history .........70  
setting up from outgoing calls ............70  
using ..................................................67  
R
Receive Mode  
External TAD .........................................43  
Fax Only ................................................43  
Fax/Tel ..................................................43  
Manual ..................................................43  
Redial/Pause ............................................67  
212  
T
V
TAD (telephone answering device),  
Volume, setting  
external ............................................. 43, 62  
connecting ............................................62  
receive mode ........................................43  
recording OGM .....................................62  
TAD mode  
beeper .................................................. 27  
ring ....................................................... 26  
speaker ................................................ 27  
W
a conversation ......................................79  
erasing messages .................................77  
Fax/Tel OGM ........................................76  
outgoing message (OGM) ....................75  
playing voice messages ........................77  
recording a conversation ......................79  
setting toll saver ....................................78  
setting up ....................................... 75, 76  
Telephone line  
Wireless Network  
See Quick Setup Guide and Network  
User's Guide on the CD-ROM. .................  
connections ...........................................62  
difficulties ............................................136  
interference .........................................141  
multi-line (PBX) .....................................63  
type .......................................................60  
Text, entering .........................................186  
special characters ...............................186  
Transferring your faxes or Fax Journal  
report ......................................................147  
Transparencies .........................17, 20, 189  
Troubleshooting .....................................134  
checking ink volume ...........................159  
document jam .....................................149  
error messages on LCD ......................142  
if you are having difficulty  
F
copying ............................................138  
document jam ..................................149  
incoming calls ..................................138  
Network ............................................140  
PhotoCapture Center™ ...................139  
printing .............................................134  
printing received faxes .....................136  
receiving faxes .................................137  
scanning ..........................................138  
software ...........................................139  
telephone line or connections ..........136  
paper jam ............................................150  
213  
Visit us on the World Wide Web  
http://www.brother.com  
This machine is approved for use in the country of purchase only. Local Brother companies or their  
dealers will only support machines purchased in their own countries.  

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