USER’S GUIDE
DCP-9045CDN
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product should you lose your receipt;
„ may support an insurance claim by you in the event of product loss covered by insurance; and,
„ will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at.
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
Note
You can check here for Brother driver updates.
To keep your machine performance up to date, check here for the latest firmware upgrade (for
®
Windows only).
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
In Canada:
1-877-BROTHER
Description
Item
Toner Cartridge Standard
Black:
TN-110BK (Prints approx. 2,500 pages)
TN-110C (Prints approx. 1,500 pages)
TN-110M (Prints approx. 1,500 pages)
TN-110Y (Prints approx. 1,500 pages)
TN-115BK (Prints approx. 5,000 pages)
TN-115C (Prints approx. 4,000 pages)
TN-115M (Prints approx. 4,000 pages)
TN-115Y (Prints approx. 4,000 pages)
Cyan:
Magenta:
Yellow:
Toner Cartridge High Yield
Black:
Cyan:
Magenta:
Yellow:
Drum Unit
DR-110CL
BU-100CL
WT-100CL
LT-100CL
LP7075001
LP7159001
Belt Unit
Waste Toner Box
Paper Tray #2 (Option)
User’s Guide
Quick Setup Guide
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iv
Brother® Color Laser One-Year On-Site Limited Warranty
(USA only)
Who is covered:
What is NOT covered:
„ This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this
Product”).
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
„ If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother -brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
®
What is covered:
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
„ This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to Toner Cartridges,
Drum Unit, Belt Unit, and Waste Toner
Box.
„ Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
What to do if you think your Product is
eligible for warranty service:
„ This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
Report your issue to our Customer Service
Hotline at 1-877-BROTHER (1-877-276-8437)
or to a Brother Authorized Service Center
within the applicable warranty period.
Supply Brother or the Brother Authorized
Service Center with a copy of your dated bill of
sale showing that this Product was purchased
within the U.S. For the name of local Brother
Authorized Service Center(s), call 1-877-
What is the length of the Warranty Periods:
BROTHER
(1-877-276-8437)
or
visit
„ Machines: one year from the original
purchase date.
„ Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What Brother will ask you to do:
After contacting Brother or
Authorized Service Center, you may be
required to provide information pertaining to
the defect or malfunction of this Product.
a
Brother
v
®
Brother Color Laser One-Year On-Site Limited Warranty
(USA only)
What Brother will do:
Limitations:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will evaluate
your report of a possible defect to determine
whether a defect exists, and if it does exist,
Brother or an Authorized Service Center will
provide “On-site Warranty Service” during
“Normal Working Hours” and will repair the
Machine and/or accompanying Consumable
and Accessory Items at no charge to you for
parts or labor. “On-site Warranty Service” shall
consist of the remedial service, as
necessitated by normal usage, to restore this
product to good operating condition at your
location and does not guarantee uninterrupted
operation of this Product. “Normal Working
Hours” shall mean 9:00am to 5:00pm (local
time), Monday through Friday, excluding legal
and local holidays observed by Brother or the
Authorized Service Center.
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for the repair as described above,
Brother shall not be liable for any direct,
indirect, incidental or consequential damages
or specific relief. Because some states do not
allow the exclusion or limitation of
consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL,
WHETHER
EXPRESSED
BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
„ This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
„ This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty, you will be charged
for any
service and/or replacement
parts/products at Brother’s or the Authorized
Service Center’s then current published rates.
„ This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What you must provide:
Reasonable cooperation with the Brother
Representative in troubleshooting as they
diagnose the problem, provide access to this
Product at reasonable times and provide
adequate working space including heat, light,
ventilation, electric current and outlets for the
use of the Brother representative.
© 2007 Brother International Corporation
vi
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® /
FAX ON-SITE WARRANTY
(Canada only)
For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother
International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service
providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax
machine free of charge if defective in material or workmanship. This warranty applies only to
products purchased and used in Canada. This limited Warranty does not include cleaning,
consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing
units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil
bottles) or damage caused by accident, neglect, misuse or improper installation or operation
or any damage caused from service, maintenance, modifications, or tampering by anyone
other than a Brother Authorized Service Representative, or if shipped out of the country. The
use of supplies or consumable items that are non-Brother products may void your warranty.
This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the laser printer/MFC/Fax in excess of the specifications or with the Serial
Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be
the sole liability of the end-user/purchaser. The Laser Printer/MFC/Fax machine will be
serviced on-site. Canadian Proof of Purchase in the form of a Sales Receipt must be provided
if requested by the service personnel. In the event that geographical location does not permit
us to provide on-site service to you, Brother reserves the right to exchange your machine with
an equivalent or better one through a courier service.
When shipping or transporting your Laser Printer/MFC/Fax machine, please refer to your
Operation Manual for the proper packaging procedures. Failure to remove the Toner
Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during
shipping or transport will cause severe damage to the Laser Printer/MFC/Fax machine and
will void the Warranty.
Improper packaging may cause severe damage to the machine during shipping and will void
the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING,
WITHOUT
LIMITATIONS,
ANY
IMPLIED
WARRANTIES
OF
MERCHANTABILITY OR FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT
THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or
modify this warranty. The warranty states Brother’s entire liability and your exclusive remedy
against Brother for any failure of the Laser Printer/MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
Laser Printer/MFC/Fax machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the use of
or inability to use the product, even if advised by the end user/purchaser of the possibility of
such damages. Since some Provinces do not allow the above limitation of liability, such
limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service Centres throughout
Canada. For Technical Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-Brother. Internet
support: [email protected] or browse Brother’s Web
vii
Table of Contents
Using the documentation.......................................................................................2
Accessing the User’s Guides.................................................................................2
Viewing documentation ...................................................................................3
Accessing Brother support (for Windows ) ...........................................................5
Acceptable paper and other media......................................................................10
Type and size of paper..................................................................................10
Handling and using special paper .................................................................12
Loading documents .............................................................................................19
Tray use in print mode...................................................................................22
Automatic daylight savings time ..........................................................................23
Ecology features..................................................................................................23
Turning off the scanner lamp.........................................................................24
Secure Function Lock....................................................................................25
viii
How to copy.........................................................................................................30
LCD display for Copy mode...........................................................................30
Making a single copy.....................................................................................30
Making multiple copies ..................................................................................30
Stop copying..................................................................................................30
Copy options (temporary settings).......................................................................31
Improving copy quality...................................................................................31
Making N in 1 copies (page layout) ...............................................................33
Duplex (2-sided) copying...............................................................................34
Sorting copies using the ADF........................................................................36
Tray selection ................................................................................................38
Out of memory message .....................................................................................38
Before using PictBridge .......................................................................................40
PictBridge requirements ................................................................................40
Using PictBridge ..................................................................................................40
Setting your digital camera............................................................................40
Printing images....................................................................................................41
DPOF printing................................................................................................42
Connecting a camera as a storage device ..........................................................42
Understanding the error messages .....................................................................43
Supported file formats..........................................................................................44
Understanding the error messages .....................................................................46
How to read HTML User’s Guide.........................................................................48
For Windows ...............................................................................................48
For Macintosh ..............................................................................................48
ix
Choosing a location .............................................................................................50
Important information...........................................................................................54
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) .................................................................................................54
LAN connection ............................................................................................55
Laser safety...................................................................................................55
FDA regulations.............................................................................................56
Important safety instructions..........................................................................56
SO-DIMM types.............................................................................................62
Installing extra memory .................................................................................63
Troubleshooting...................................................................................................64
Paper jams ....................................................................................................87
Routine maintenance...........................................................................................98
Replacing the belt unit.................................................................................128
Packing and shipping the machine....................................................................139
Repacking the machine...............................................................................141
Checking the serial number.........................................................................148
Checking the remaining life of parts ............................................................148
x
On-screen programming....................................................................................149
Menu table...................................................................................................149
Memory storage...........................................................................................149
Menu keys .........................................................................................................149
Menu table.........................................................................................................151
Entering text ......................................................................................................160
General..............................................................................................................162
Print media.........................................................................................................164
Copy ..................................................................................................................165
Scan ..................................................................................................................166
Print ...................................................................................................................167
Interfaces...........................................................................................................168
PictBridge ..........................................................................................................168
Direct print feature .............................................................................................168
Computer requirements.....................................................................................169
Consumable items.............................................................................................170
Ethernet wired network......................................................................................171
xi
xii
General information
1
1
Using the
documentation
Accessing the User’s
Guides
1
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
The advanced features of the Printer,
Network and Scanner are explained in the
Software and Network User’s Guides that you
can find on the CD-ROM.
Symbols and conventions
used in the documentation
1
The following symbols and conventions are
used throughout the documentation.
Bold
Bold style identifies keys on the
machine control panel or
computer screen.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier Courier New font identifies the
New
messages shown on the LCD
of the machine.
Warning icons tell you what to do to
avoid the risk of injury.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Caution icons tell you about
procedures you must follow to
prevent damaging the machine.
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.
2
General information
e Click the documentation you want to
Viewing documentation
1
read:
1
„ HTML documents (3 manuals):
®
Viewing documentation (Windows )
1
HTML User’s Guide for stand-alone
operations, Software User’s Guide
and Network User’s Guide.
To view the documentation, from the Start
menu, point to Brother, DCP-9045CDN from
the program group, and then click
This format is recommended for
viewing on your computer.
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
„ PDF documents (4 manuals):
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick
Setup Guide.
a Turn on your PC.
Insert the Brother CD-ROM labeled
®
Windows into your CD-ROM drive.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
b If the language selection screen
appears, click your language.
c If the model name screen appears, click
your model name. The CD-ROM main
menu will appear.
How to find scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:
1
„ Scanning a document using the TWAIN
driver in Chapter 2
„ Scanning a document using the WIA
®
driver (For Windows XP/Windows
Vista™ only) in Chapter 2
If this window does not appear, use
®
„ Using ControlCenter3 in Chapter 3
„ Network Scanning in Chapter 4
Windows Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
ScanSoft™ PaperPort™ 11SE with
OCR How-to- Guides
d Click Documentation.
1
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE with OCR
application.
3
Chapter 1
®
Viewing documentation (Macintosh )
1
Note
®
The documents are also available in PDF
format (4 manuals):
a Turn on your Macintosh .
Insert the Brother CD-ROM labeled
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick Setup
Guide.
®
Macintosh into your CD-ROM drive.
b The following window will appear.
The PDF format is recommended for
printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)
How to find scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
c Double-click the Documentation icon.
d If the language selection screen
appears, double-click your language.
Software User's Guide:
1
e Double-click the top page file to view the
User’s Guide, Software User’s Guide
and Network User’s Guide in HTML
format.
„ Scanning in Chapter 9
„ Using ControlCenter2 in Chapter 10
„ Network Scanning in Chapter 11
f Click the documentation you want to
®
®
Presto! PageManager User's Guide:
1
read.
„ Instructions for scanning directly from
„ User’s Guide
®
®
Presto! PageManager The complete
„ Software User’s Guide
„ Network User’s Guide
®
®
Presto! PageManager User’s Guide
can be viewed from the Help selection in
®
®
the Presto! PageManager application.
4
General information
Accessing Brother
support
1
(for Windows®)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers on page i and on
the Brother CD-ROM.
„ Click Brother Support on the main menu.
The following screen will appear:
„ To access our web site
(www.brother.com) click
Brother Home Page.
„ To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
„ To access the USA Brother online
additional product and service
information, click Brother Mall.com.
„ For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
„ To visit our web site for original/genuine
Brother supplies
Supplies Information.
To return to the main page, click Back.
Or, if you have finished, click Exit.
5
Chapter 1
Control panel overview
1
1
2
10
2 LCD
1 Print keys:
Direct
Displays messages to help you set up and
use your machine.
Lets you print data from a USB flash
memory drive that you can connect
directly to the machine. You can also print
images directly from your PictBridge
compatible camera.
3 Status LED
The LED will flash and change color
depending on the machine’s status.
4 Menu keys:
Secure
Menu
When using Secure Function Lock, you
can switch restricted users by holding
down d as you press the Secure key. (See
Lets you access the Menu to program
your settings in the machine.
Clear/Back
Deletes entered data or lets you cancel
the current setting.
You can print data saved in memory when
you enter your four-digit password. (For
details about using the Secure key, see
the Software User’s Guide on the
CD-ROM.)
OK
Lets you store your settings in the machine.
d or c
Job Cancel
Press to scroll backwards or forwards
through menu selections.
Cancels a programmed print job and
clears print data in machine’s memory.
a or b
Press to scroll through the menus and
options.
6
General information
1
5 Numeric keys
Sort
Use to enter information into the machine.
Sorts multiple copies using the ADF.
6 Stop/Exit
N in 1
Stops an operation or exits from a menu.
You can choose N in 1 copy to 2 or 4
pages onto one page.
7 Start
9 Duplex
Color
You can choose Duplex to copy on both
sides of the paper.
Lets you start making copies in full color.
Black
10 Scan
Lets you start making copies in black &
white.
Puts the machine in Scan mode. (For
details about scanning, see the Software
User’s Guide on the CD-ROM.)
8 Copy keys:
Contrast/Quality
Lets you change the quality or contrast for
the next copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used
for the next copy.
7
Chapter 1
Status LED indications
1
The Status LED (light emitting diode) will flash and change color depending on the machine’s
status.
The LED indications shown in the table below are used in the illustrations in this chapter.
LED
LED Status
LED is off.
LED is on.
Green
Red
Red
Yellow
Yellow
LED is blinking.
Green
LED
Machine Status
Description
Sleep Mode
The power switch is off or the machine is in Sleep Mode.
Warming Up
The machine is warming up for printing.
Green
Green
Ready
The machine is ready to print.
Receiving Data
The machine is either receiving data from the computer,
processing data in memory, or printing data.
Yellow
Yellow
Data Remaining in
Memory
Print data remains in the machine’s memory.
8
General information
LED
Machine Status
Description
Service error
Follow the steps below.
1. Turn off the power switch.
1
Red
2. Wait a few seconds, and then turn it back on and try to print
again.
If you cannot clear the error and you see the same service call
indication after turning the machine back on, please call
Cover open
Toner life end
Paper error
The front cover or back cover is open. Close the cover.
Replace the toner cartridge with a new one.
Red
Put paper in the tray or clear the paper jam. Check the LCD
message.
Scan lock
Out of memory
Others
Check that the scanner lock lever is released.
Memory is full.
Check the LCD message.
Note
When the power switch is off or the machine is in sleep mode, the LED is off.
9
Loading paper and documents
2
2
Acceptable paper and
other media
CAUTION
2
DO NOT load envelopes, labels or thick
2
paper (more than 28 lb or 105 g/m ) into the
Recommended paper
2
paper tray or optional lower tray. It may
cause paper jams.
To get the best print quality, we suggest using
the following paper.
Type and size of paper
2
Paper Type
Item
Plain paper
Xerox 4200DP 20 lb
Hammermill Laser Paper
The machine loads paper from the installed
standard paper tray, or multi-purpose tray, or
optional lower tray.
2
(24 lb=90 g/m )
2
(Xerox Premier 80 g/m )
Standard paper tray
2
2
(Xerox Business 80 g/m )
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper
can hold up to 250 sheets of Letter/A4, legal
Recycled paper (Xerox Recycled Supreme)
Labels
Avery laser label #5160
(Avery laser label L7163)
Columbian #138 (COM10)
Envelope
Print quality may vary according to the type of
paper you are using.
2
and folio size paper (20 lb or 80 g/m ). Paper
can be loaded up to the maximum paper mark
on the sliding paper width guide.
You can use the following types of media:
plain paper, labels or envelopes.
Multi-purpose tray (MP tray)
2
For best results, follow the steps below:
„ Use paper made for plain paper copying.
„ Use paper that is 20 to 24 lb (75 to
The MP tray can hold up to 50 sheets of
2
paper (20 lb or 80 g/m ) or up to 3 envelopes.
Paper can be loaded up to the maximum
paper mark on the sliding paper width guide.
2
90 g/m ).
„ Use labels which are designed for use in
laser printers.
Optional lower tray (LT-100CL)
2
„ Avoid touching the printed surface of the
The optional lower tray can hold up to 500
sheets of Letter/A4, legal and folio size paper
(20 lb or 80 g/m2). Paper can be loaded up to
the top line of the maximum paper mark on
the sliding paper width guide.
paper immediately after printing.
„ Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.
10
Loading paper and documents
The names for the paper trays in the printer driver and this Guide are as follows:
2
Tray and optional unit
Standard paper tray
Optional lower tray
Multi-purpose tray
Name
Tray 1
Tray 2
MP tray
2
Paper capacity of the paper trays
2
Paper size
Paper types
Plain paper, Thin paper up to 250
and Recycled paper
No. of sheets
Paper Tray
(Tray #1)
A4, Letter, Legal,
Executive, A5, A6, B5,
2
[20 lb (80 g/m )]
B6 and Folio
Multi-purpose tray
(MP tray)
Width: 2.75 to 8.5 in.
(69.9 to 215.9 mm)
Plain paper, Thin paper, up to 50 (plain paper)
2
Thick paper, Recycled
paper, Bond paper,
Envelope and Labels
[20 lb (80 g/m )]
Length: 4.57 to 16.0 in.
(116.0 to 406.4 mm)
up to 3 (envelopes)
Paper Tray
(Tray #2)
A4, Letter, Legal,
Executive, A5, B5, B6
Plain paper, Thin paper up to 500
and Recycled paper
2
[20 lb (80 g/m )]
and Folio
1
Folio size is 8 in. × 13 in.
Recommended paper specifications
2
The following paper specifications are
suitable for this machine.
2
20-24 (75-90)
Basis weight (lb (g/m ))
Thickness (µm)
80-110
Roughness (sec.)
Stiffness (cm3/100)
Grain direction
Higher than 20
90-150
Long grain
9
11
Volume resistivity (ohm)
10e -10e
9
12
Surface resistivity (ohm-cm)
Filler
10e -10e
CaCO (Neutral)
3
Ash content (wt%)
Brightness (%)
Opacity (%)
Below 23
Higher than 80
Higher than 85
11
Chapter 2
Types of paper to avoid
CAUTION
2
Handling and using special
paper
2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
Some important guidelines when selecting
paper are:
1
„ Your supplier should be informed that the
paper or envelopes will be used in a color
laser machine.
1
1
0.08 in. (2 mm) or greater
„ Preprinted paper must use inks that can
withstand the temperature of the
• that is coated or has a chemical finish
• that is damaged, creased or folded
machine’s fusing process (392 degrees
Fahrenheit or 200 degrees centigrade for
a period of 0.1 seconds).
• that exceeds the recommended weight
specification in this guide
„ If you have selected a cotton bond paper,
paper having a rough surface, such as
cockle or laid finished paper or paper that
is wrinkled or puckered, the paper may
exhibit degraded performance.
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
12
Loading paper and documents
Envelopes
2
Note
Most envelopes will be suitable for your
machine. However, some envelopes will
have feed and print-quality problems
• Before you print envelopes, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
because of the way they have been made.
A suitable envelope should have edges with
straight, well-creased folds and the leading
edge should not be thicker than two pieces of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
• Before you print a lot of envelopes, test
one to make sure that the print results are
what you want.
2
• Envelope joints that are sealed by the
manufacturer should be secure.
• DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
Envelopes can only be fed from MP tray.
• DO NOT print envelopes using duplex
printing.
Before you put envelopes in the tray, check
the following:
• For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
„ Envelopes should have a lengthwise
sealing flap.
„ The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
• We recommend that you do not print
within 0.6 in. (15 mm) of the edges of
envelopes.
„ Envelopes should consist of two layers of
paper in the area circled in figure below.
1
1
1
Feeding direction
13
Chapter 2
• with sealing flaps that have not been
folded at purchase
Types of envelopes to avoid
2
CAUTION
• with sealing flaps as shown in figure
below
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an
unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• with each side folded as shown in figure
below
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage is not covered
under any Brother warranty or service
agreement.
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs more
than the paper weight specifications for
the machine
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
• with double flaps as shown in figure
below
14
Loading paper and documents
Labels
2
Unprintable area
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the belt unit or rollers and cause jams
and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
Unprintable area for copies
2
The printable area of your machine begins at
approximately 0.16 in. (4 mm) from the top
and bottom and 0.12 in. (3 mm) from both
sides of the paper.
2
2
2
1
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
1
1
2
0.16 in. (4 mm)
0.12 in. (3 mm)
Label sheets should not exceed the paper
weight specifications described in this User’s
Guide. Labels exceeding this specification
may not feed or print properly and may cause
damage to your machine.
Note
This unprintable area shown above is for a
single copy or a 1 in 1 copy using Letter
size paper. The unprintable area changes
with the paper size.
Labels can be fed from the MP tray only.
Types of labels to avoid
2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
CAUTION
Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
15
Chapter 2
Unprintable area when
printing from a computer
Loading paper and
envelopes
2
2
When using the default driver the printable
area is smaller than the paper size, as shown
below.
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
Portrait
When printing on plain paper 16 to 28 lb
2
(60 to 105 g/m ) use the paper tray.
2
2
1
For printing on other types of media use the
MP tray (multi-purpose tray).
When you put paper into the paper tray, note
the following:
„ If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
1
1
2
0.16 in. (4.23 mm)
0.16 in. (4.23 mm)
Landscape
„ Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
2
2
1
1
1
2
0.16 in. (4.23 mm)
0.16 in. (4.23 mm)
Note
The unprintable area shown above is for
Letter size paper. The unprintable area
changes with the paper size.
16
Loading paper and documents
d Fan the stack of paper well to avoid
Loading plain paper in the paper tray
2
paper feeding problems.
a Unfold the output paper tray support
flap (1).
2
1
e Put the paper into the paper tray with the
top edge of the paper in first and the
print side face down.
Make sure that the paper is flat in the
tray and below the maximum paper
mark (1).
b Pull the paper tray completely out of the
machine.
1
f Push the paper tray firmly back into the
machine.
c While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size. Make sure that the
guides are firmly in the slots.
1
17
Chapter 2
c Pull out the MP tray support flap (1).
Loading envelopes or other media in
the multi-purpose tray (MP tray)
2
Use the MP tray when printing envelopes,
labels, and thick paper.
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
1
a Unfold the output paper tray support
d Put the envelopes (up to 3) or media in
the MP tray with the top edge first and
the print side face up.
flap (1).
1
b Open the MP tray and lower it gently.
18
Loading paper and documents
c Place your document, face up top edge
first, in the ADF until you feel it touch the
feed roller. The LCD will show
ADF Ready.
Loading documents
2
You can make copies, and scan from the ADF
(automatic document feeder) and from the
scanner glass.
d Adjust the paper guides to fit the width of
2
your document.
Using the ADF (automatic
document feeder)
2
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard 20 lb
2
(80 g/m ) paper and always fan the pages
before putting them in the ADF.
Make sure documents written with ink are
completely dry.
CAUTION
CAUTION
To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
To scan non-standard documents see
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper-clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
a Unfold the ADF document output
support flap (1) and the ADF support
flap (2).
2
1
b Fan the pages well.
19
Chapter 2
c Close the document cover.
Using the scanner glass
2
CAUTION
You can use the scanner glass to scan or
copy the pages of a book or one page at a
time. Documents can be up to 8.5 inches
wide and up to 14 inches long (215.9 mm
wide to 355.6 mm long).
If the document is a book or is thick,
DO NOT slam the cover or press on it.
To use the scanner glass, the ADF must be
empty.
a Lift the document cover.
b Using the document guidelines on the
left, center the document face down on
the scanner glass.
20
General setup
3
3
Paper size
3
Paper settings
3
You can use nine sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio.
Paper type
3
3
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document on the page.
a Do one of the following:
„ To set the paper type for the
MP Tray press Menu, 1, 1, 1.
a Do one of the following:
„ To set the paper size for the
MP Tray press Menu, 1, 2, 1.
„ To set the paper type for Tray#1
press Menu, 1, 1, 2.
„ To set the paper size for Tray#1
press Menu, 1, 2, 2.
„ To set the paper type for Tray#2
press Menu, 1, 1, 3 if you installed
the optional tray.
„ To set the paper size for Tray#2
press Menu, 1, 2, 3 if you installed
the optional tray.
11.Paper Type
1.MP Tray
12.Paper Size
1.MP Tray
a
Plain
Thick
b
a
A4
Letter
Select ab or OK
b
Select ab or OK
b Press a or b to choose Thin, Plain or
Recycled Paper for Tray#1 and
Tray#2.
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A6, B5, B6,
Folio or Any.
Choose Thin, Plain, Thick,
Thicker or Recycled Paper for
MP Tray.
Press OK.
Press OK.
c Press Stop/Exit.
c Press Stop/Exit.
Note
• Any (size) appears only when you choose
the MP tray (Menu, 1, 2, 1).
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A6 size is not available for the optional
Tray #2.
21
Chapter 3
Tray use in copy mode
3
Tray use in print mode
3
You can change the priority tray that the
machine will use for printing copies.
You can change the default tray the machine
will use for printing from your computer.
When you choose Tray#1 Only, MP Only
a Press Menu, 1, 6, 2.
or Tray#2 Only , the machine pulls the
16.Tray Use
2.Print
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
a
MP>T1
T1>MP
b
Select ab or OK
To change the tray setting follow the
instructions below:
b Press a or b to choose Tray#1 Only,
Tray#2 Only , MP Only,
a Press Menu, 1, 6, 1.
MP>T1>T2 or T1>T2>MP .
Press OK.
16.Tray Use
1.Copy
1
Tray#2 Only or T2 appears only if the
a
MP>T1
T1>MP
optional tray is installed.
b
Select ab or OK
c Press Stop/Exit.
b Press a or b to choose Tray#1 Only,
Note
Tray#2 Only , MP Only,
MP>T1>T2 or T1>T2>MP .
Press OK.
• The setting in the printer driver will take
priority over the setting made on the
control panel.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
• If the control panel is set to
Tray#1 Only, MP Only or
c Press Stop/Exit.
Tray#2 Only and you choose
Auto Select in the printer driver, the
machine pulls the paper from that tray.
Note
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
1
Tray#2 Only appears only if the optional tray is
installed.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
22
General setup
Volume settings
3
Ecology features
3
Beeper volume
3
Toner save
3
When the beeper is on, the machine will beep
when you press a key or make a mistake. You
can choose a range of volume levels, from
High to Off.
You can save toner using this feature. When
you set toner save to On, print appears
lighter. The default setting is Off.
3
a Press Menu, 1, 5, 1.
a Press Menu, 1, 3.
15.Ecology
1.Toner Save
13.Beeper
a
b
On
Off
a
Low
Med
Select ab or OK
b
High
Select ab or OK
b Press a or b to choose On (or Off).
Press OK.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
c Press Stop/Exit.
Note
We do not recommend Toner Save for
printing Photo or Grayscale images.
Automatic daylight
savings time
3
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Fall.
a Press Menu, 1, 4.
14.Auto Daylight
a
b
On
Off
Select ab or OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
23
Chapter 3
Sleep time
3
LCD contrast
3
Setting the sleep time reduces power
consumption by turning off the fuser while the
machine is idle.
You can change the contrast to make the
LCD look lighter or darker.
a Press Menu, 1, 7.
You can choose how long the machine must
be idle (from 000 to 240 minutes) before it
goes into sleep mode. When the machine
receives computer data or makes a copy, the
timer will be reset. The default setting is 005
minutes.
17.LCD Contrast
-nnonn+
Select d c & OK
b Press d to make the LCD darker. Or,
press c to make the LCD lighter.
Press OK.
While the machine is in sleep mode the LCD
will display Sleep. When printing or copying
in sleep mode, there will be a short delay
while the fuser warms up.
c Press Stop/Exit.
a Press Menu, 1, 5, 2.
15.Ecology
User Settings List
3
2.Sleep Time
005Min
Enter & OK Key
You can print a list of the settings you
programmed including the network
configuration.
b Enter the length of time the machine is
idle before entering sleep mode (000 to
a Press Menu, 6, 4.
240).
Press OK.
64.User Settings
c Press Stop/Exit.
Press Start
Turning off the scanner lamp
3
b Press Black Start or Color Start.
The scanner lamp stays on for 30 minutes
before automatically switching off to preserve
the life of the lamp and reduce power
consumption.
c Press Stop/Exit.
To turn the scanner lamp off manually press
the d and c keys simultaneously. The scanner
lamp will remain turned off until the next time
you use the scanning feature.
Note
Turning the lamp off regularly will reduce
the lamp’s life.
24
Security features
4
4
Setting the password for the
administrator
Security
4
4
The password you set in these steps is for the
administrator. This password is used to set
up users and to turn Secure Function Lock on
or off. (See Setting up restricted
Secure Function Lock
4
Secure Function Lock lets you restrict Public
access to certain machine functions (Copy,
Scan and Print).
This feature also prevents users from
changing the Default settings of the machine
by limiting access to the Menu settings.
4
a Press Menu, 1, 8.
18.Function Lock
Disabling at least one function is required to
turn on Secure Function Lock for the Public
user.
New Passwd:XXXX
Enter & OK Key
Access to restricted operations can be
enabled by creating a restricted user.
Restricted users must select the stored name
and enter a password to use the machine.
b Enter a four-digit number for the
password using numbers 0-9, l or #.
Press OK.
Make a careful note of your password. If you
forget it, please call Brother Customer
Service.
c Re-enter the password when the LCD
shows Verify:.
Press OK.
Note
d Press Stop/Exit.
• You can set up to 25 individual users and
one Public user.
• When you set up a Public user, you can
restrict one or more of the machine’s
functions to all users who do not have a
password.
• Only administrators can set limitations
and make changes for each user.
• When Print is disabled, PC print jobs will
be lost without notification.
25
Chapter 4
Setting up the Public user
4
Setting up restricted users
4
You can set up the Public user. Public users
do not need to enter a password.
You can set up users with restrictions and a
password.
a Press Menu, 1, 8.
Note
You must disable at least one function to
turn on Secure Function Lock for Public
user.
18.Function Lock
a
Lock OffiOn
Set Password
Setup User
b
Select ab or OK
a Press Menu, 1, 8.
b Press a or b to select Setup User.
Press OK.
18.Function Lock
a
Lock OffiOn
Set Password
Setup User
c Enter the administrator password.
Press OK.
b
Select ab or OK
18.Function Lock
Setup User
b Press a or b to select Setup User.
Press OK.
a
Public
User01
b
c Enter the administrator password.
Press OK.
Select ab or OK
d Press a or b to select User01.
Press OK.
18.Function Lock
Setup User
a
Public
User01
e Use the numeric keys to enter the user
Press OK.
b
Select ab or OK
d Press a or b to select Public.
Press OK.
f Enter a four-digit password for the user.
Press OK.
e Press a or b to select Enable or
Disable for Copy(color).
Press OK.
g Press a or b to select Enable or
Disable for Copy(color).
Press OK.
After you have set Copy(color), repeat
this step for Copy(B&W), Scan and
Print.
After you have set Copy(color), repeat
this step for Copy(B&W) and Scan.
Press OK.
Press OK.
Note
additional user and password.
You can set PC print for only the Public
user. When Print is disabled for the Public
user, all restricted users will be unable to
use the Print function.
i Press Stop/Exit.
Note
You cannot use the same password as
another user’s password.
f Press Stop/Exit.
26
Security features
Turning Secure Function Lock on/off
4
Switching Users
4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
This setting allows a restricted user to log on
the machine when Secure Function Lock is
turned on.
Note
After a restricted user has finished using
the machine, it will return to the Public
setting in one minute.
Turning Secure Function Lock on
4
a Press Menu, 1, 8.
18.Function Lock
4
a
Lock OffiOn
Set Password
Setup User
a Hold down d as you press Secure.
Function Lock
Change User
b
Select ab or OK
PIN:XXXX
Pls enter PIN
b Press a or b to select Lock OffiOn.
Press OK.
b Enter your four-digit password.
Press OK.
c Enter your four-digit administrator
password. Press OK.
When Copy mode is disabled:
Turning Secure Function Lock off
4
a Press Duplex, Start, numeric key or
one of the copy setting buttons.
a Press Menu, 1, 8.
Access Denied
18.Function Lock
a
b
Lock OniOff
PIN:XXXX
Pls enter PIN
Change User
Select ab or OK
b Enter your four-digit password.
Press OK.
b Press a or b to select Lock OniOff.
Press OK.
c Enter your four-digit administrator
When Scan mode is disabled:
password.
a Press Scan key.
Press OK.
Access Denied
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
27
Chapter 4
28
Making copies
5
5
Making multiple copies
5
How to copy
5
a Load your document.
LCD display for Copy mode
5
b Use the numeric keys to enter the
number of copies (up to 99).
1 Contrast:-
+
2
Quality :Auto
Enlg/Red:100%
c Press Black Start or Color Start.
3
4
Tray
Press
:MP>T1
or Start
Note
5
01
01
Quality :Auto
Enlg/Red:100%
Tray
Bright :-
Select
• If the LCD shows “Please Wait” and the
machine stops copying while you are
making multiple copies, please wait for 30
to 40 seconds until the machine finishes
the color registration and cleaning
process of the belt unit.
:MP>T1
6
+
& OK
1
2
3
4
5
6
Contrast
Quality
Stop copying
5
Copy ratio
Tray selection
Number of copies
Brightness
To stop copying, press Stop/Exit.
Making a single copy
5
a Load your document.
b Press Black Start or Color Start.
30
Making copies
To change the default setting, follow the
steps below:
Copy options
(temporary settings)
5
a Press Menu, 2, 1.
When you want to quickly change the copy
settings temporarily for the next copy, use the
temporary Copy keys. You can use different
combinations. You can also use the Duplex
key to change the duplex (2-sided) copy
settings.
21.Quality
a
Auto
Text
Photo
b
Select ab or OK
b Press a or b to choose the copy quality.
Press OK.
c Press Stop/Exit.
5
The machine returns to its default settings
one minute after copying.
Improving copy quality
5
You can choose from a range of quality
settings. The default setting is Auto.
„ Auto
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
„ Text
Suitable for documents containing only
text.
„ Photo
Suitable for copying photographs.
To temporarily change the quality setting,
follow the steps below:
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Contrast/Quality.
Press a or b to choose Quality.
Press OK.
d Press d or c to choose Auto, Textor
Photo.
Press OK.
e Press Black Start or Color Start.
31
Chapter 5
To enlarge or reduce the next copy follow the
instructions below:
Enlarging or reducing the
image copied
5
a Load your document.
You can choose the following enlargement or
reduction ratios:
b Use the numeric keys to enter the
number of copies (up to 99).
Press
100%*
c Press Enlarge/Reduce.
d Press Enlarge/Reduce or c.
e Press c.
104% EXEiLTR
141% A5iA4
200%
Custom(25-400%)
50%
f Do one of the following:
70% A4iA5
78% LGLiLTR
83% LGLiA4
85% LTRiEXE
91% Full Page
94% A4iLTR
97% LTRiA4
„ Press a or b to choose the
enlargement or reduction ratio you
want.
Press OK.
„ Press a or b to choose
Custom(25-400%).
Press OK.
Use the numeric keys to enter an
enlargement or reduction ratio from
25%to 400%. (For example, press
5 3 to enter 53%.)
Custom(25-400%)allows you to enter a
ratio from 25%to 400%.
Press OK.
g Press Black Start or Color Start.
Note
Page Layout Options 2 in 1(P), 2 in 1(L), 4
in 1(P) or 4 in 1(L) are not available with
Enlarge/Reduce.
32
Making copies
g Place the next page on the scanner
Making N in 1 copies
(page layout)
glass.
5
Press OK.
layout.
You can reduce the amount of paper used
when copying by using the N in 1 copy
feature. This allows you to copy two or four
pages onto one page, which lets you save
paper.
h After all the pages have been scanned,
If you are copying from the ADF:
5
Important
5
Insert your document face up in the direction
shown below:
„ Please make sure the paper size is set to
Letter, A4, Legalor Folio.
„ 2 in 1 (P)
5
„ (P) means Portrait and (L) means
Landscape.
„ You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
„ 2 in 1 (L)
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
„ 4 in 1 (P)
„ 4 in 1 (L)
c Press N in 1.
d Press a or b to choose 2 in 1 (P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L)or Off(1 in 1).
Press OK.
e Press Black Start or Color Start to
scan the page.
If you placed the document in the ADF,
the machine scans the pages and starts
printing.
If you are using the scanner glass, go
f After the machine scans the page,
press 1 to scan the next page.
Flatbed Copy:
Next Page?
a
1.Yes
2.No
b
Select ab or OK
33
Chapter 5
If you are copying from the scanner
glass:
Duplex (2-sided) copying
5
5
You can reduce the amount of paper used
when copying by using the duplex copy
feature. This allows you to copy on both sides
of a sheet of paper.
Insert your document face down in the
direction shown below:
„ 2 in 1 (P)
If you want to use the duplex copy feature, we
recommend you load your document in the
ADF.
„ 2 in 1 (L)
If you get an Out of Memory message while
you are making duplex copies, try installing
extra memory. (See Out of memory
„ 4 in 1 (P)
„ 4 in 1 (L)
Duplex copy (long edge)
„ 1 sided i 2 sided
Portrait
5
1
1
2
Landscape
1
1
2
„ 2 sided i 2 sided
Portrait
1
1
Landscape
1
1
34
Making copies
„ 2 sided i 1 sided
Advanced Duplex copy (short edge)
„ Advanced 2 sided i 1 sided
Portrait
5
Portrait
1
1
1
2
1
Landscape
2
Landscape
1
1
1
2
1
5
2
„ Advanced 1 sided i 2 sided
Portrait
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Duplex and a or b to select
1sided i 2sided,
1
2sided i 2sidedor
1
2sided i 1sided.
Duplex
2
a1sided i 2sided
2sided i 2sided
b2sided i 1sided
Select ab or OK
Landscape
1
1
Press OK.
2
d Press Black Start or Color Start to
a Load your document.
scan the document.
b Use the numeric keys to enter the
Note
number of copies (up to 99).
Duplex copy using a 2-sided legal size
document is not available.
c Press Duplex and a or b to select
Advanced.
Duplex
a1sided i 2sided
2sided i 2sided
b2sided i 1sided
Select ab or OK
Press OK.
35
Chapter 5
d Press a or b to select
2sided i 1sidedor
1sided i 2sided.
Press OK.
Adjusting brightness,
contrast and color
5
Duplex Advanced
a2sided i 1sided
b1sided i 2sided
Brightness
5
Adjust the copy brightness to make copies
darker or lighter.
Select ab or OK
To temporarily change the copy brightness
setting, follow the steps below:
e Press Black Start or Color Start to
scan the document.
a Load your document.
Note
b Use the numeric keys to enter the
Duplex copy using a 2-sided legal size
document is not available.
number of copies (up to 99).
c Press a or b to choose Bright.
Quality :Auto
Enlg/Red:100%
Sorting copies using the ADF
5
Tray
:MP>T1
Bright :-nnonn+c
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
Select d c & OK
d Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
a Load your document in the ADF.
b Use the numeric keys to enter the
e Press Black Start or Color Start.
To change the default setting follow the steps
number of copies (up to 99).
below:
c Press Sort.
a Press Menu, 2, 2.
d Press Black Start or Color Start.
22.Brightness
-nnonn+
Select d c & OK
b Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
c Press Stop/Exit.
36
Making copies
Contrast
5
Color adjust
5
Adjust the contrast to help an image look
sharper and more vivid.
You can change the default setting for color
saturation.
To temporarily change the contrast setting,
To change the default setting follow the steps
follow the steps below:
below:
a Load your document.
a Press Menu, 2, 4.
24.Color Adjust
1.Red
b Use the numeric keys to enter the
number of copies (up to 99).
2.Green
3.Blue
Select ab or OK
c Press Contrast/Quality.
Press a or b to choose Contrast.
Press OK.
b Press a or b to choose 1.Red, 2.Green
5
or 3.Blue.
Press OK.
Contrast:-nnonn+c
Quality :Auto
Enlg/Red:100%
c Press d or c to increase or decrease the
color saturation.
Tray
:MP>T1
Select d c & OK
Press OK.
d Press d or c to increase or decrease the
contrast.
Press OK.
Or press Stop/Exit.
e Press Black Start or Color Start.
To change the default setting follow the steps
below:
a Press Menu, 2, 3.
23.Contrast
-nnonn+
Select d c & OK
b Press d or c to increase or decrease the
contrast.
Press OK.
c Press Stop/Exit.
37
Chapter 5
Tray selection
5
Out of memory
message
5
You can change the tray use only for the next
copy.
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
a Load your document.
b Use the numeric keys to enter the
If you get an Out of Memorymessage
while scanning a subsequent page, you will
have the option to press Black Start or
Color Start to copy the pages scanned so
far, or to press Stop/Exit to cancel the
operation.
number of copies (up to 99).
c Press Tray Select.
d Press a or b to choose MP>T1, T1>MP,
#1(XXX) or MP(XXX) .
Press OK.
If you run out of memory, you can add it. See
e Press Black Start or Color Start.
MP>T1or M>T1>T2
T1>MPor T1>T2>M
Press
Tray Select
#1(XXX)
#2(XXX)
MP(XXX)
1
XXX is the paper size you set in Menu, 1, 2.
Note
• T2 or #2 appears only if the optional paper
tray is installed.
• To change the default setting for Tray
Select, see Tray use in copy
38
Printing photos from a digital
camera
6
6
Using PictBridge
6
Setting your digital camera
6
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
be available from the LCD of your PictBridge
compatible camera. Depending on your
camera some of these settings may not be
available.
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge.
„ Copies
„ Quality
„ Paper size
„ Date print
„ File name print
„ Layout
Before using
PictBridge
6
Note
The names and availability of each setting
depends on the specification of your
camera.
PictBridge requirements
6
To avoid errors, remember the following
points:
You can also set the following PictBridge
settings by using the control panel.
„ The machine and the digital camera must
be connected using a suitable USB cable.
Menu selections
Paper Size
Options
„ The image file must be taken with the
digital camera you want to connect to the
machine.
Letter, A4, B5, A5, B6, A6
Orientation
Portrait, Landscape
Date & Time
File Name
Off, On
Off, On
Print Quality
Normal, Fine
1
If you choose the paper size Letter, A4 or B5, Portrait
will be chosen. If you choose A5, B6 or A6,
Landscape will be chosen.
a Press Menu, 4, 3.
43.PictBridge
1.Paper Size
2.Orientation
3.Date & Time
Select ab or OK
40
Printing photos from a digital camera
b To set the PictBridge settings, press a or
b to choose 1.Paper Size,
Printing images
6
2.Orientation, 3.Date & Time,
4.File Name, or 5.Print Quality.
Press OK.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the front of the
machine using a suitable USB cable.
c Press a or b to choose an option for
each menu setting.
1
Press OK.
d Press Stop/Exit.
setting.
Note
• Camera settings are prioritized as long as
your camera is not set to use your
machine’s settings (default settings). If
your camera is set to use your machine’s
settings, the machine will print your photo
using the settings below.
6
b Turn on the camera. Make sure your
camera is in PictBridge mode.
When the machine has recognized the
camera, the LCD shows the following
message depending on which mode the
machine is in:
Machine settings
Paper Size
Default settings
Letter
Portrait
Off
aScan to FTP
Scan to E-mail
Scan to Image
bScan to OCR
Orientation
Date & Time
File Name
Select ab or OK
Off
Print Quality
Normal
c Set your camera to print an image. Set
the number of copies if you are asked.
• Please refer to the documentation
supplied with your camera for more
detailed information on changing
PictBridge settings.
When the machine starts printing an
image, the LCD will shows the following
message:
PictBridge
Printing. Keep...
Note
Please refer to the documentation
supplied with your camera for detailed
operations how to print using PictBridge.
41
Chapter 6
Connecting a camera
as a storage device
CAUTION
6
To prevent damage to your machine, DO
NOT connect any device other than a digital
camera or USB flash memory drive to the
USB direct interface.
Even if your camera is not in PictBridge
mode, or does not support PictBridge, you
can connect your camera as a normal
storage device. This enables you to print
photos from your camera.
DO NOT remove the digital camera from
the USB direct interface until the machine
has finished printing.
Follow these steps in Printing data directly
(If you would like to print photos in PictBridge
mode, see Setting your digital
DPOF printing
6
DPOF stands for Digital Print Order Format.
Note
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
The name of the storage mode and
operation differs among digital cameras.
Please refer to the documentation
supplied with your camera for detailed
information, such as how to switch from
PictBridge mode to mass storage mode.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
The following DPOF settings are available.
„ 1 in 1 printing
„ Copies
42
Printing photos from a digital camera
Understanding the
error messages
6
Once you are familiar with the types of errors
that can occur while you are using the
PictBridge, you can easily identify and
troubleshoot any problems.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
„ Unusable Device
This message will appear if you connect
an incompatible or broken device to the
USB direct interface. To clear the error,
unplug the device from the USB direct
interface.
6
(For more detailed solutions, see Error and
43
Printing data from a USB flash
memory drive
7
7
With the direct print feature, you do not need
a computer to print data. You can print by just
plugging your USB flash memory drive into
the machine’s USB direct interface.
Creating a PRN or
PostScript® 3™ file for
direct printing
7
Note
Some USB flash memory drives may not
work with the machine.
Note
The screens in this section may vary
depending on your application and
operating system.
Supported file formats
7
a From the menu bar of an application,
click File, then Print.
Direct print supports the following file formats:
„ PDF version 1.6
b Choose Brother DCP-9045CDN
Printer (1) and check the Print to file
box (2). Click Print.
„ JPEG
„ Exif + JPEG
„ PRN (created by DCP-9045CDN driver)
1
2
„ TIFF (scanned by all MFC or DCP Brother
models)
®
„ PostScript 3™ (created by the
DCP-9045CDN BRScript3 printer driver)
1
The data including JBIG2 image file, JPEG2000
image file and layered files are not supported.
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB flash memory drive
connected to your computer, you can
save the file directly to the USB flash
memory drive.
44
Printing data from a USB flash memory drive
• Only the following characters can be
displayed on the LCD :
A B C D E F G H I J K L M N O P Q R S T
U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @
{ } ~ ! # ( ) & _ ^
Printing data directly
from the USB flash
memory drive
7
a Connect your USB flash memory drive
to the USB direct interface (1) on the
front of the machine.
d Do one of the following:
Press a or b to choose a setting you
need to change and press OK, and then
press a or b to choose an option for the
setting and press OK.
1
If you do not need to change the current
Note
• You can choose the following settings:
• Paper Size
• Multiple Page
• Orientation
• Duplex
b When the machine has recognized the
USB flash memory drive, the Direct
LED turns blue.
7
Press the Direct key.
Direct Print
• Media Type
• Collate
a1.FILE0_1.PDF
2.FILE0_2.PDF
b3.FILE0_3.PDF
Select ab or OK
• Tray Use
• Print Quality
• PDF Option
c Press a or b to choose the folder name
or file name you want to print.
Press OK.
• Depending on the file type, some of these
settings may not appear.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
e Press Black Start or Color Start if you
Press OK.
have finished.
Note
f Press the numeric keys to enter the
number of copies you want.
Press OK.
•
If you want to print an index of the files,
choose Index Print, and then press OK
Press Black Start or Color Start to print
the data.
.
Direct Print
• File names containing more than 8
characters will appear on the LCD as the
first 6 characters of the file name followed
by a tilde mark (~) and a number. For
example, “HOLIDAY2007.JPG” would
appear as “HOLIDA~1.JPG”.
FILE0_1.PDF
No. of Copies:
Press Start
1
g Press Color Start or Black Start to
print the data.
45
Chapter 7
Understanding the
error messages
CAUTION
7
To prevent damage to your machine, DO
NOT connect any device other than a digital
camera or USB flash memory drive to the
USB direct interface.
Once you are familiar with the types of errors
that can occur while you print data from the
USB flash memory drive with direct print, you
can easily identify and troubleshoot any
problems.
DO NOT remove the USB flash memory
drive from the USB direct interface until the
machine has finished printing.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Note
„ Unusable Device
• If you want to change the default setting
for the paper tray to feed paper from,
press Menu, 1, 6, 2 to change the paper
tray setting.
This message will appear if you connect
an incompatible or broken device to the
USB direct interface. To clear the error,
unplug the device from the USB direct
interface.
• You can change the default settings for
direct print by using the control panel
when the machine is not in the direct print
mode. Press Menu, 4 to enter the
solution.)
46
Software and network features
8
8
The User’s Guide on the CD-ROM includes
the Software User’s Guide and Network
User’s Guide for features available when
connected to a computer (for example,
printing and scanning). These guides have
easy to use links that, when clicked, will take
you directly to a particular section.
b
Click on the manual you want (SOFTWARE
USER’S GUIDE NETWORK USER’S
GUIDE or USER’S GUIDE) from the top
,
menu.
You can find information on these features:
„ Printing
„ Scanning
®
„ ControlCenter3 (for Windows )
c Click the heading you would like to view
®
„ ControlCenter2 (for Macintosh )
from the list at the left of the window.
„ Network Printing
„ Network Scanning
Note
For Macintosh®
8
How to read HTML
User’s Guide
®
a Make sure your Macintosh is turned
on. Insert the Brother CD-ROM into your
CD-ROM drive.
8
This is a quick reference for using the HTML
User’s Guide.
b Double-click the Documentation icon.
c Double-click your language folder, and
then double-click the top page file.
For Windows®
8
d Click on the manual you want
(SOFTWARE USER’S GUIDE,
NETWORK USER’S GUIDE or USER’S
GUIDE), and then click the heading you
would like to read from the list at the left
of the window.
Note
If you have not installed the software, see
a From the Start menu, point to Brother,
DCP-9045CDN from the programs
group, then click User’s Guides in
HTML format.
48
Safety and legal
A
A
Choosing a location
A
Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine
near a standard, grounded AC power outlet. Choose a location where the temperature remains
between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is between 20% to 80% (without
condensation).
CAUTION
Avoid placing your machine in a high-traffic area.
DO NOT place the machine near heaters, air conditioners, refrigerators, water, chemicals or
devices that contain magnets or generate magnetic fields.
DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive
gasses, moisture, or dust.
DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic
timers.
Disruption of power can wipe out information in the machine’s memory.
Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.
DO NOT put objects on top of the machine.
50
Safety and legal
To use the machine safely
A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the
machine. Before you clean the inside of the
machine, make sure you have unplugged the
power cord from the AC power outlet.
DO NOT handle the plug with wet hands. Doing
this might cause an electrical shock.
Always make sure the plug is fully inserted.
A
After you have just used the machine, some
internal parts of the machine will be extremely hot.
When you open the front or back cover of the
machine, DO NOT touch the shaded parts shown
in the illustration.
The fuser unit is marked with a caution label.
Please DO NOT remove or damage the label.
To prevent injuries, be careful not to put your
hands on the edge of the machine under the
document cover.
51
To prevent injuries, be careful not to put your
fingers in the area shown in the illustration.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
When you move the machine, grasp the side hand
holds that are located at the bottom of the
machine. DO NOT carry the machine by holding
scanner unit.
To prevent injuries when moving or lifting this
machine, make sure to use at least two people.
This product must be installed near an AC power outlet that is easily accessible. In case of
an emergency, you must disconnect the power cord from the AC power outlet to shut off the
power completely.
DO NOT use flammable substances or any type of
spray to clean the inside or outside of the machine.
Doing this may cause a fire or electrical shock.
to clean the machine.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line or unplug the cords during a lightning storm.
52
Safety and legal
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink,
washing machine, or in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 Use only the power cord provided with the machine.
SAVE THESE INSTRUCTIONS
A
53
Important information
A
Federal Communications Commission (FCC) Declaration of
Conformity (USA only)
A
Responsible Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: DCP-9045CDN
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
„ Reorient or relocate the receiving antenna.
„ Increase the separation between the equipment and receiver.
„ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
„ Call the dealer or an experienced radio/TV technician for help.
Important
A
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s
authority to operate the equipment.
Important—about the interface cable
A
A shielded interface cable should be used to ensure compliance with the limits for a Class B digital
device.
54
Safety and legal
Industry Canada Compliance Statement (Canada only)
A
This Class B digital apparatus complies with Canadian ICES–003.
Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.
Disconnect device
A
This product must be installed near an electrical jack that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical jack to shut off power
completely.
LAN connection
A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
®
International ENERGY STAR Compliance Statement
A
®
The purpose of the International ENERGY STAR Program is to promote the development and
popularization of energy-efficient office equipment.
A
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets the
®
ENERGY STAR guidelines for energy efficiency.
Laser safety
A
This equipment is certified as a Class 1 laser product as a defined in IEC 60825-1+A2:2001
specifications under the U.S. Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This
means that the equipment does not produce hazardous laser radiation.
Since radiation emitted inside the equipment is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of user
operation.
55
FDA regulations
A
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products
manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the
United States. The following label on the back of the machine indicates compliance with the FDA
regulations and must be attached to laser products marketed in the United States.
Manufactured:
BROTHER TECHNOLOGY (SHENZHEN) LTD.
NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China.
This product complies with FDA performance standards for laser products except for deviations pursuant
to Laser Notice No. 50, dated July 26, 2001.
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous invisible radiation exposure.
Internal laser radiation
Max. Radiation Power: 25 mW
Wave Length: 780 – 800 nm
Laser Class: Class 3B
Important safety instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning inside of the machine. DO NOT use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless proper ventilation
is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
56
Safety and legal
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
9 Use only the power cord supplied with this machine.
10 DO NOT allow anything to rest on the power cord. Do not place this product where people can
walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (US only).
12 DO NOT place anything in front of the machine that will block printed pages.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. DO NOT attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
A
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
„ DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
„ DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock).
57
Legal limitations for copying
A
Color reproductions of certain documents are illegal and many result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
„ Money
„ Bonds or other certificates of indebtedness
„ Certificates of Deposit
„ Internal Revenue Stamps (canceled or uncanceled)
„ Selective Service or draft papers
„ Passports
„ United States/Canadian Postage Stamps (canceled or uncanceled)
„ Food Stamps
„ Immigration Papers
„ Checks or drafts drawn by Governmental agencies
„ Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
58
Safety and legal
Trademarks
A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the U.S. and other countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
PostScript is a registered trademark and Postscript 3 is a trademark of Adobe Systems
Incorporated.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide, the Software User’s
Guide, and the Network User’s Guide are registered trademarks of their respective
companies.
A
59
Option
b Using two people, lift the machine
Optional paper tray
B
carefully and place it onto the optional
lower tray unit, so that the alignment
pins of the lower tray unit are inserted
into the guide holes on the bottom of the
machine as shown.
Order Number: LT-100CL
An optional lower tray can be installed, and it
2
can hold up to 500 sheets of 20 lb (80 g/m )
paper.
When an optional tray is installed, the
machine can hold up to 800 sheets of plain
paper.
Installing the optional paper
tray
B
c Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables.Turn on the machine’s power
switch.
WARNING
This machine is heavy. To prevent injuries
use at least two people to lift the machine.
Be careful not to pinch your fingers when
you set the machine down.
d To set the paper size for the lower tray,
press Menu, 1, 2, 3. Press a or b to
choose A4, Letter, Legal,
B
Executive, A5, B5, B6 or Folio.
Press OK, and then press Stop/Exit.
a Turn off the power switch. Unplug the
interface cable, and then the power cord
from the AC outlet.
61
®
e For Windows users:
Memory board
B
Go to Start > Control Panel > Printers
and Faxes. Right-click on your printer
icon and choose Properties. Choose
the Accessories tab and click Auto
Detect. When the optional lower tray
and paper size have been detected click
Apply.
This machine has 128 MB of standard
memory and one slot for optional memory
expansion. You can expand the memory up
to 640 MB by installing dual in-line memory
modules (SO-DIMMs). When you add the
optional memory, it increases the
performance for both copy and print
operations.
SO-DIMM types
B
You can install the following SO-DIMM:
Buffalo SO-DIMM
Capacity
Buffalo part number
VN 133-D128/MF
VN 133-D128/SD
VN 133-D256/MB
VN 133-D256/SD
VN 133-D512/SCD
128 MB
256 MB
512 MB
Note
The Auto Detect function is not available
under the following machine conditions:
• The machine’s power switch is off.
• The machine is in an error state.
TechWorks SO-DIMM
Capacity
128 MB
256 MB
512 MB
Buffalo part number
• The machine is in a network shared
environment.
12462-0001
12485-0001
12475-0001
• The cable is not connected to the
machine correctly.
If this situation occurs, you can manually
add the options you have installed. In
Available Options select the option you
have installed, click Add, and then click
Apply.
Note
For more information, visit the Buffalo
Technology site at
®
For Macintosh users:
In general, the SO-DIMM must have the
following specifications:
The printer driver is already configured for
use with the lower paper tray. No additional
steps are required.
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64, 128, 256 or 512 MB
Height: 1.25 in. (31.75 mm)
Dram Type: SDRAM 2 Bank
62
Option
e Hold the DIMM by the edges and align
the notches in the DIMM with the
protrusions in the slot. Insert the DIMM
diagonally (1), then tilt it toward the
interface board until it clicks into
place (2).
Note
• There might be some SO-DIMMs that will
not work with the machine.
• For more information, call Brother
Customer Service.
1
2
Installing extra memory
B
a Turn off the machine’s power switch.
b Disconnect the interface cable from the
machine, and then unplug the power
cord from the AC power outlet.
f Put the DIMM covers (2 and 1) back on.
2
c Remove the DIMM covers (1 and 2).
2
1
1
g Plug the machine’s power cord back into
the AC power outlet first, and then
connect the interface cable.
B
d Unpack the DIMM and hold it by its
edges.
h Turn on the machine’s power switch.
CAUTION
Note
To make sure that you have installed the
SO-DIMM properly, you can print the user
settings page that shows the current
memory size. (See User Settings
To prevent damage to the machine from
static electricity, DO NOT touch the
memory chips or the board surface.
63
Troubleshooting and routine
maintenance
C
C
Troubleshooting
C
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you are having difficulty with your machine
C
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Copy quality difficulties
Difficulties
Suggestions
Vertical black lines appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one of the corona wires for printing is dirty. (See Cleaning the
64
Troubleshooting and routine maintenance
Printing difficulties
Difficulties
Suggestions
No printout.
„ Check that the machine is plugged in and the power switch is turned on.
„ Check that the toner cartridges and drum unit are installed properly. (See
„ Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
„ Check that the correct printer driver has been installed and chosen.
„ Check that machine is online:
(For Windows Vista™)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother DCP-9045CDN Printer. Make sure that Use
Printer Offline is unchecked.
(For Windows® XP and Windows Server® 2003)
Click the Start button and select Printers and Faxes. Right-click Brother
DCP-9045CDN Printer. Make sure that Use Printer Offline is unchecked.
(For Windows® 2000)
Click the Start button and select Settings and then Printers. Right-click Brother
DCP-9045CDN Printer. Make sure that Use Printer Offline is unchecked.
The machine prints unexpectedly
or it prints garbage.
„ Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
„ Check the settings in your application to make sure it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
„ Check the settings in your application to make sure that it is set up to work with
your machine.
„ Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
C
The headers or footers appear
There is an unprintable area on the top and bottom of the page. Adjust the top and
when the document displays on the bottom margins in your document to allow for this.
screen but they do not show up
when it is printed.
The machine does not print on both Check the paper size setting in the printer driver. You need to select A4, Letter,
sides of the paper even though the Legal or Folio.
printer driver setting is Duplex.
The machine is not printing or has Press Job Cancel. As the machine cancels the job and clears it from the memory
stopped printing and the machine’s it may produce an incomplete printout.
Status LED turns yellow.
65
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother
TWAIN driver.
Network scanning does not work.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe Illustrator.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Paper handling difficulties
Difficulties
Suggestions
The machine does not load paper.
„ If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paperor a
Paper Jam message.
„ If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
„ Reduce the amount of paper in the paper tray, and then try again.
„ Check that the MP tray mode is not chosen in the printer driver.
The machine does not feed paper
from the MP tray.
„ Fan the paper well and put it back in the tray firmly.
„ Make sure that MP tray mode is chosen in the printer driver.
How do I print on envelopes?
You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
Which paper can I use?
There is a paper jam.
You can use plain paper, recycled paper, envelopes and labels that are made for
66
Troubleshooting and routine maintenance
Print quality difficulties
Difficulties
Suggestions
Printed pages are curled.
„ Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
„ Make sure that you choose the Paper Type that suits the media type you are
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable paper
CD-ROM.)
„ If this problem occurs when making copies, turn Toner Save mode to off in the
„ Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration list to see your current Network settings. (See User
The network printing feature does
not work.
cable and network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections are good,
the upper LED of the back panel of the machine will be green.
C
67
Network difficulties (continued)
Difficulties
Suggestions
(For Windows® only) The firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure your
firewall. If you are using personal firewall software, see the User’s Guide for your
software or contact the software manufacturer.
The network scanning feature
does not work.
The network printing feature does
not work.
For Windows® XP SP2 users:
a
Click the Start button, Control Panel, Network and Internet Connections,
and then Windows Firewall. Make sure that Windows Firewall on the
General tab is set to On.
b
Click the Advanced tab and Settings... button of the Network Connection
Settings.
c
d
Click the Add button.
To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example “Brother
Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
e
f
If you still have trouble with your network connection, click the Add button.
To add port 137 for both network scanning and network printing, enter the
information below:
1. In Description of service: Enter any description, for example “Brother
network scanning”
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is selected.
6. Click OK.
g
Make sure if the new setting is added and is checked, and then click OK.
68
Troubleshooting and routine maintenance
Network difficulties (continued)
Difficulties
Suggestions
For Windows Vista™ users:
The network scanning feature
does not work.
a
b
Click the Start button, Control Panel, Network and Internet, Windows
Firewall and click Change settings.
The network printing feature does
not work.
(continued)
When the User Account Control screen appears, do the following.
„ Users who have administrator rights: Click Continue.
„ For users who do not have administrator rights: Enter the administrator
password and click OK.
c
d
e
f
Make sure that Windows Firewall on the General tab is set to On.
Click the Exceptions tab.
Click the Add port... button.
To add port 54925 for network scanning, enter the information below:
1. In Name: Enter any description, for example “Brother Scanner”.
2. In Port number: Enter “54925”.
3. Make sure UDP is selected. Then click OK.
g
h
Make sure that the new setting is added and is checked, and then click
Apply.
If you still have trouble with your network connection such as network
scanning or printing, check File and Printer Sharing box in the Exceptions
tab and then click Apply.
For Windows® users: The firewall setting on your PC may be rejecting the
necessary network connection. For details, see the instruction above.
Your computer cannot find your
machine.
C
For Macintosh® users: Re-select your machine in the DeviceSelector application
located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model
pop-up menu of ControlCenter2.
69
Improving the print quality
C
If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable or try the machine on another
computer.
Note
You can resolve a print quality problem by replacing a toner cartridge with a new one when the
LCD shows the Toner Life Endmessage.
Examples of poor print
quality
Recommendation
White lines or bands or ribbing
across the page
„ Make sure that the machine is on a solid level surface.
„ Make sure that the toner cartridges are installed properly. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmno
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Shake the toner cartridges gently.
„ Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem. (See
„ The drum unit may be damaged. Put in a new drum unit. (See
Colors are light or unclear on
the whole page.
„ Make sure that the recommended paper was used.
„ Change the paper to freshly unpacked paper.
„ Make sure that the front cover is closed properly.
„ Shake the toner cartridges gently.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
White streaks or bands down
the page
„ Shake the toner cartridges gently.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
70
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
Colored streaks or bands down
the page
„ One of the toner cartridges may be damaged. Replace the toner
cartridge that matches the color of the streak or band. (See Replacing
„ Clean all four corona wires (one for each color) of the drum unit by
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnuz
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnv.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure each corona wire’s green tab is at the home position (b).
„ The drum unit may be damaged. Put in a new drum unit. (See
„ The fuser unit may have a smudge mark. Call Brother Customer
Service at 1-877-BROTHER (1-877-276-8437) (in USA) or
1-877-BROTHER (in Canada).
Colored lines across the page
„ One of the toner cartridges may be damaged. Replace the toner
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnovwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ The drum unit may be damaged. Put in a new drum unit. (See
„ Clean all four corona wires (one for each color) of the drum unit by
White spots or hollow print
„ Make sure that you use paper that meets our specifications. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnorx
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. acdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 01234569. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that the recommended paper was used.
„ Choose Thick paper mode in the printer driver or in the machine’s
Paper Type menu setting, or use thinner paper than you are currently
User’s Guide on the CD-ROM.)
C
„ Change the paper to fresh, unopened paper.
„ Check the machine’s environment. Conditions such as high humidity
„ Clean all four corona wires (one for each color) of the drum unit by
If the print quality has not improved, put in a new drum unit. (See
Completely blank or some
colors are missing.
„ Make sure that the toner cartridges are installed properly. (See
„ One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge for the color with the white line.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ The drum unit may be damaged. Put in a new drum unit. (See
71
Examples of poor print
quality
Recommendation
Colored spots at 2.95 in. (75 mm)
a
Dust, paper powder, glue, and so on may stick to the surface of the
photosensitive drum (OPC) and cause black or white spots to
appear on printed documents.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
75 mm / 2.95 in.
75 mm / 2.95 in.
b
c
Make a few copies of a blank, white sheet of paper. (See Making
If you still see the spots on printed documents after making multiple
d
If the print quality still has not improved you need to install a new
Toner scatter or toner stain
„ Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and
„ Install a new toner cartridge for the color causing the problem. (See
„ Clean the corona wires and the drum unit for the color causing the
Gray or colored background
„ Make sure that you use paper that meets our specifications. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
„ Install a new toner cartridge for the color causing the problem. (See
„ Clean the corona wires of the drum unit for the color causing the
quality has not improved, put in a new drum unit. (See Replacing the
Page skewed
„ Make sure the paper or other print media is loaded properly in the
paper tray and that the guides are not too tight or too loose against
the paper stack.
„ Set the paper guides correctly.
„ The paper tray may be too full.
„ Make sure that you use paper that meets our specifications. (See
72
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
Ghost
„ Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See
„ Make sure that you choose the proper media type in the printer driver
Guide on the CD-ROM.)
„ The drum unit may be damaged. Put in a new drum unit. (See
The color of your printouts are
not what you expected.
„ Make sure that the toner cartridges are installed properly. (See
„ Perform the calibration by using the control panel. Press Menu, 3, 6.
a
b
Press OK to select Calibrate.
Press 1 to select Yes.
(For more information, see Software User’s Guide on the CD-ROM.)
„ Adjust the color by using the custom setting in the printer driver.
Colors the machine can print and colors you see on a monitor are
different. The machine may not be able to reproduce the colors on
your monitor.
„ Make sure that you use paper that meets our specifications. (See
C
„ The drum unit may be damaged. Put in a new drum unit. (See
All one color
„ Clean the corona wires of the drum unit for the color causing the
quality has not improved, put in a new drum unit. (See Replacing the
„ The drum unit may be damaged. Put in a new drum unit. (See
Uneven density appears
periodically across the page
„ Identify the color that is uneven and put in a new toner cartridge for
„ The drum unit may be damaged. Put in a new drum unit. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmno
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that the fuser unit is installed properly.
73
Examples of poor print
quality
Recommendation
Color misregistration
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnsvy
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that the waste toner box is installed properly. (See
„ Perform the auto color registration by using the control panel. Press
Menu, 3, 7, 1.
Or
„ Perform the manual color registration by using the control panel.
a
Print the correction chart by using the control panel. Press
Menu, 3, 8, 1.
b
Enter the correction value on the chart. Press Menu, 3, 8, 2.
If the color misregistration is not corrected after registering the color
manually, take all the toner cartridges out of the drum unit and turn
the drum unit over, then make sure that four drum unit gears are in
the home position. The home position of each drum can be identified
by matching the number on the drum unit gear to the same number
on the side of the drum unit as shown in the illustration.
„ The drum unit may be damaged. Put in a new drum unit. (See
„ If solid areas of color or images have cyan, magenta or yellow fringes,
you can use the auto-registration feature to correct the problem.
74
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
Missing image at edge
„ Make sure that the toner cartridges are installed properly. (See
„ One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge for the color with the white line.
„ The drum unit may be damaged. Put in a new drum unit. (See
®
Missing image at thin line
„ If you are using a Windows printer driver, open Properties window,
and then click Printing Preferences. Choose the Advanced tab,
Device Options, Print Setting, and then check the Improve pattern
printing or Imporve Thin Line boxes.
Wrinkle
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that the back cover is closed properly.
„ Make sure that paper is loaded properly.
„ Make sure that you choose the proper media type in the printer driver
Guide on the CD-ROM.)
„ Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
C
„ Make sure that the fuser unit is installed properly.
„ Replace the fuser unit. Call Brother Customer Service.
Insufficient gloss
75
Examples of poor print
quality
Recommendation
Offset image
„ Check the machine’s environment. Conditions such as high
temperatures and high humidity can cause this problem. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that you use paper that meets our specifications. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that you choose the proper media type in the printer driver
Guide on the CD-ROM.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Poor fixing
„ Make sure that you use paper that meets our specifications. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
„ Make sure that you choose the proper media type in the printer driver
Guide on the CD-ROM.)
„ Make sure that the release lever of the fuser unit is in the closed
position.
„ Call Brother Customer Service to replace the fuser unit.
Poor fixing when printed on
thick paper
„ Choose Thick paper mode in the printer driver or in the machine’s
in the Software User’s Guide on the CD-ROM.)
„ Make sure that you use paper that meets our specifications. (See
76
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
Curled or wave
„ Make sure that you choose the proper media type in the printer driver
Guide on the CD-ROM.)
„ Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
„ If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
„ Follow these steps:
a
b
Open the back cover.
Push the gray lever to the right as shown below.
c
Close the back cover and resend the print job.
C
Note
When you have finished printing, open the back cover and reset the
lever back to the original position.
77
Examples of poor print
quality
Recommendation
Envelope creases
a
b
Open the back cover.
Pull down the two gray levers, one on the left-hand side and one on
the right-hand side to the envelope position, as shown in the
illustration below.
c
Close the back cover and re-send the print job.
Note
When you have finished printing, open the back cover and reset the
two gray levers back to their original position.
78
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
White lines or ribbing down the
page on duplex print
„ Choose Thin Paper mode in the printer driver and re-send the print
job.
If the problem is not solved after printing a few pages, follow these
steps:
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnt.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
a
b
Open the back cover.
Pull down the two gray levers, one on the left-hand side and one
on the right-hand side, to position B as shown in the illustration
below.
Note
Position B is only for duplex
printing with recycled paper
when the temperature and
humidity are low.
c
d
Close the back cover.
Choose Plain Paper mode in the printer driver and re-send the
print job.
C
e
If the problem is not solved after printing a few pages, choose
Thin Paper mode in the printer driver and re-send the print job.
Note
When you have finished printing, open the back cover and reset the
two gray levers back to the original position.
„ Use thicker paper than you are now using.
79
Examples of poor print
quality
Recommendation
CAUTION
Toner scatter or toner stain on
the edge of duplex pages
We recommend that you place the drum unit and toner cartridges on a
clean, flat surface with a piece of disposable paper underneath them in
case you accidentally spill or scatter toner.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnot
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
DO NOT touch the surface of the photosensitive drum.
Take all the toner cartridges out of the drum unit and turn the drum
unit over. Wipe the toner on the edge of drum unit with a dry lint free
soft cloth as shown in the illustration.
80
Troubleshooting and routine maintenance
Error and maintenance messages
C
As with any sophisticated office product, error and maintenance messages may be displayed. The
most common error and maintenance messages are shown below.
Error Message
Cause
Action
Access Error
The device is removed from the
USB direct interface while the
data is processing.
Press Stop/Exit. Reinsert the device and try to
print with direct print or PictBridge.
Calibrate
Calibration failed.
Press Black Start or Color Start and try
again.
Do one of the following:
„ Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.
„ Put in a new waste toner box. (See
„ If the problem continues, call your Brother
dealer.
Cartridge Error
The toner cartridge is not installed Pull out the drum unit, take out the toner
properly.
cartridge that is indicated on the LCD, and put
it back into the drum unit again.
Put the Black (K)
Toner Cartridge back
in.
1
The toner cartridge
colour with the
C
problem is shown in
the message.
Change Parts
Belt Unit
Change Parts
Drum
It is time to replace the belt unit.
Replace the belt unit. (See Replacing the belt
The drum unit is near the end of Use the drum unit until you have a print quality
its life.
problem; then replace the drum unit with a new
one.
The drum unit counter was not
reset when a new drum was
installed.
Press Menu, 6, 6, and then a or b to choose
Drum. Press OK and press 1 to reset the drum
unit counter.
Change Parts
Fuser Unit
It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser
unit.
Change Parts
Laser Unit
It is time to replace the laser unit. Call your Brother dealer to purchase the laser
unit.
81
Error Message
Change Parts
PF Kit MP
Cause
Action
It is time to replace the paper
feeding kit for the MP tray.
Call your Brother dealer to purchase the
PF Kit MP.
Change Parts
PF Kit 1
It is time to replace the paper
feeding kit for Tray 1.
Call your Brother dealer Service to purchase
the PF Kit 1.
Change Parts
PF Kit 2
It is time to replace the paper
feeding kit for Tray 2.
Call your Brother dealer Service to purchase
the PF Kit 2.
Change Parts
Waste Toner Box
The waste toner box is almost full. Be ready to replace the waste toner box. (See
Check Paper Size The paper in the tray is not the
Load the correct size of paper in the tray and
set the "Paper Size" (Menu, 1, 2) and "Tray
correct size.
Cooling Down
The temperature of the drum unit Make sure that you can hear the fan in the
Wait for a while or toner cartridge is too hot. The machine spinning and that the exhaust outlet
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
isn't blocked.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning follow the suggestions
below.
Wait for a while.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try it again.
Cover is Open
Close the Front
Cover.
The front cover is not closed
completely.
Close the front cover of the machine.
Close the back cover of the machine.
Cover is Open
Close the Back
Cover.
The back cover is not closed
completely.
Document Jam
The document was not inserted
scanned from the ADF was too
long.
Drum Error
EL Error
The corona wires on the drum
unit need to be cleaned.
Clean the four corona wires on the drum unit.
The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error
The temperature of fuser unit
does not rise at a specified
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine
temperature within specified time. for 15 minutes with the power on.
The fuser unit is too hot.
82
Troubleshooting and routine maintenance
Error Message
Cause
Action
Init Unable XX
The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try to print, copy or scan again.
Jam Duplex
Jam Rear
The paper is jammed in the
duplex unit.
of the machine.
Jam Inside
Jam MP Tray
The paper is jammed inside the
machine.
The paper is jammed in the MP
tray of the machine.
Jam Tray 1
tray of the machine.
Jam Tray 2
Low Temperature
The temperature of the machine Increase room temperature to allow the
is too cold.
machine to operate.
No Belt Unit
No Drum Unit
No Paper
The belt unit is not installed.
Install the belt unit. (See Replacing the belt
The drum unit is not installed.
Install the drum unit. (See Replacing the drum
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
„ Refill the paper in the paper tray or MP
tray.
„ Remove the paper and load it again.
No Tray
The paper tray is not completely Close the paper tray properly.
closed.
No Waste Toner
Out of Memory
The waste toner box is not
installed.
Install the waste toner box. (See Replacing the
C
Copy operation in progress
Do one of the following:
The machine’s memory is full.
„ Press Black Start or Color Start to copy
the scanned pages.
„ Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Print operation in process
„ Reduce print resolution. (See Advanced
tab in the Software User’s Guide on the
CD-ROM.)
„ Clear the data from the memory by
pressing Job Cancel.
83
Error Message
Cause
Action
Print Unable XX
The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try to print, copy or scan again.
Protected Device The protect switch of the USB
Turn off the protect switch of the USB flash
memory drive.
flash memory drive is on.
Registration
Registration failed.
Press Black Start or Color Start and try it
again.
Do one of the following:
„ Try Manual Registration, Menu, 3, 8. (See
Manual Registration in the Software User’s
Guide on the CD-ROM.)
„ Replace the empty toner cartridge with a
new one. (See Replacing a toner
„ Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.
„ If the problem continues, call Brother
Customer Service.
Rename the File
Scan Unable XX
There is already a file on the USB Change the file name of the file on the USB
flash memory drive with the same flash memory drive or the file you are trying to
name as the file you are trying to save.
save.
The machine has a mechanical
problem.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes before
you try it again.
Document is too long for duplex
scanning.
Press Stop/Exit. Use a suitable size of paper
Scanner Locked
The scanner lock is locked.
Open the document cover, and then release
the scanner lock lever.
Press Stop/Exit.
84
Troubleshooting and routine maintenance
Error Message
Cause
Action
Toner Life End
The drum unit and toner
Do one of the following:
cartridges assembly is not
Replace Black(K)
Toner Cartridge.
„ Re-install the toner cartridges and drum
installed properly, or one or more
of the toner cartridges are used
up and printing is not possible.
unit assembly.
„ Replace the empty toner cartridge with a
new one. (See Replacing a toner
1
The toner cartridge
colour which is used
up is shown in the
message.
„ If one of the colour toner cartridges is
empty, choose Mono in the printer driver to
be able to continue printing in
monochrome.
Toner Low
If the LCD shows Toner Low,
you can still print; however, the
machine is telling you that the
toner cartridge is near the end of
its life and the toner will soon run
out.
Order a new toner cartridge now for the toner
cartridge colour that is low.
Prepare New Black(K)
Toner Cartridge.
1
The toner cartridge
colour which is near
the end of life is
shown in the
message.
Too Many Files
There are too many files stored
on the USB flash memory drive
Reduce the number of files stored on the USB
flash memory drive.
Unusable Device
An incompatible or broken device Remove the device from the USB direct
has been connected to the USB
direct interface.
interface. Turn off the machine’s power switch,
wait a few seconds and turn it on again.
Waste Toner Full It is time to replace the waste
Replace the waste toner box. (See Replacing
toner box.
Wrong Paper Size The paper in the tray is not the
Load the correct size of paper in the tray.
correct size or the tray is empty.
C
85
Document is jammed under the
document cover
Document jams
C
C
If the document is jammed, follow the steps
below.
a Take out any paper from the ADF that is
not jammed.
Document is jammed in the top of the
ADF unit
b Lift the document cover.
C
c Pull the jammed document out to the
The document may get jammed if it is not
inserted or fed properly, or if it is too long.
Follow the steps below to clear a document
jam.
right.
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
d Close the document cover.
e Press Stop/Exit.
Document is jammed at the output
tray
C
a Take out any paper from the ADF that is
not jammed.
d Close the ADF cover.
e Press Stop/Exit.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
86
Troubleshooting and routine maintenance
Document is jammed in the duplex
slot
Note
C
The LCD names for the paper trays are as
follows:
a Take out any paper from the ADF that is
not jammed.
• Standard paper tray: Tray 1
• Optional lower tray: Tray 2
• Multi-purpose tray: MP Tray
b Pull the jammed document out to the
right.
Paper is jammed in the MP tray
C
If the LCD shows Jam MP Tray, follow
these steps:
Jam MP Tray
c Press Stop/Exit.
a Remove the paper from the MP tray.
Paper jams
C
b Remove any jammed paper from in and
To clear paper jams, please follow the steps
in this section.
around the MP tray.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
C
c Close the MP tray. Then, open the front
cover and close it to reset the machine.
Open the MP tray again.
87
d Fan the paper stack, and then put it back
a Pull the paper tray completely out of the
in the MP tray.
machine.
For Jam Tray 1:
e When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides on
both sides of the tray.
For Jam Tray 2:
Paper is jammed in Paper Tray 1 or
Tray 2
C
If the LCD shows Jam Tray 1or
Jam Tray 2, follow these steps:
Jam Tray 1
b Use both hands to slowly pull out the
jammed paper.
Jam Tray 2
88
Troubleshooting and routine maintenance
c Make sure the paper is below the
maximum paper mark. While pressing
the green paper-guide release lever,
slide the paper guides to fit the paper
size. Make sure that the guides are
firmly in the slots.
b Use both hands to slowly pull out the
jammed paper.
d Put the paper tray firmly back in the
machine.
CAUTION
DO NOT take out the standard paper tray
while paper is feeding from a lower paper
tray as this will cause a paper jam.
c Press the front cover release button and
then open the front cover.
Paper is jammed inside the machine
C
If the LCD shows Jam Inside, follow these
steps:
Jam Inside
a Pull the paper tray completely out of the
machine.
C
89
d Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
e Release the gray lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit up and pull the drum
unit completely out of the machine using
the green handles on the drum unit.
1
90
Troubleshooting and routine maintenance
f The jammed paper may be pulled out
with the toner cartridge and drum unit
assembly, or this may release the paper
so you can pull it out of the paper tray
opening.
CAUTION
Hold the handles of drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
C
91
g Put the drum unit back in the machine as
Note
follows.
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
1
Make sure that the gray lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the gray lock lever (1).
arrows (2) on both sides of the machine.
2
1
1
2
1
1
92
Troubleshooting and routine maintenance
2
Push the drum unit in until it stops.
Paper is jammed at the back of the
machine
C
If the LCD shows Jam Rear, follow these
steps:
Jam Rear
a Press the cover release lever to open
the front cover.
h Close the front cover of the machine.
C
i Put the paper tray firmly back in the
machine.
93
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
d Pull down the two green levers, one on
the left-hand-side and one on the right-
hand-side, as shown in the illustration
below, and then fold down the fuser
cover (1).
1
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
c Open the back cover.
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
94
Troubleshooting and routine maintenance
e Using both hands, gently pull the
g Close the back cover.
jammed paper out of the fuser unit.
h Put the drum unit and toner cartridge
assembly back in the machine.
f Close the fuser cover (1) and lift the two
green levers at the left and right hand
sides.
C
1
95
i Close the front cover of the machine.
b If paper is not caught inside the
machine, check underneath the paper
tray.
Paper is jammed underneath
Paper Tray 1 or in the fuser unit
Note
C
DO NOT put the paper tray back in at this
point.
If the LCD shows Jam Duplex, follow these
steps:
c If the paper is not caught in the paper
Jam Duplex
tray, open the back cover.
a Pull the paper tray completely out of the
machine and check inside the machine.
d Push the gray lever on the left hand
side (1) to the right.
1
96
Troubleshooting and routine maintenance
f Reset the gray lever on the left hand
HOT SURFACE
side (1) back to the original position.
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
1
g Close the back cover.
e Pull out the jammed paper slowly.
h Put the paper tray firmly back in the
machine.
C
97
Clean the outside of the machine as
follows:
Routine maintenance
C
C
a Turn off the machine’s power switch.
Disconnect all cables, and then unplug
the power cord from the AC power
outlet.
CAUTION
The drum unit contains toner, so handle it
carefully. If toner scatters on your hands or
clothes, wipe or wash it off with cold water
at once.
b Pull the paper tray completely out of the
machine.
Cleaning the outside of the
machine
C
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
c Wipe the outside of the machine with a
DO NOT use cleaning materials that
contain ammonia.
dry, lint-free cloth to remove dust.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
DO NOT use flammable substances or any
type of spray to clean the inside or outside
of the machine. Doing this may cause a fire
or electrical shock. (For more information,
d Remove anything that is stuck inside the
paper tray.
98
Troubleshooting and routine maintenance
e Wipe the inside of the paper tray with a
c In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
dry, lint-free cloth to remove dust.
1
2
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables.Turn on the machine’s power
switch.
d Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables.Turn on the machine’s power
switch.
Cleaning the scanner
C
Note
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your finger tip over the glass
to see if you can feel anything on it. If you
feel dirt or debris, clean the glass again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning.
a Turn off the machine’s power switch.
Disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with a
non-flammable glass cleaner.
C
1
2
3
99
c Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
Cleaning the laser scanner
windows
C
CAUTION
DO NOT use isopropyl alcohol to clean the
laser scanner windows.
DO NOT touch the laser scanner windows
with your fingers.
a Turn off the machine’s power switch.
Disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b Press the front cover release button and
then open the front cover.
100
Troubleshooting and routine maintenance
d Release the gray lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front
cover of the machine, DO NOT touch the
shaded parts shown in the illustration.
1
C
101
e Wipe the scanner windows (1) with a
CAUTION
dry, lint-free cloth.
Hold the handles of drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
102
Troubleshooting and routine maintenance
f Put the drum unit back in the machine as
Note
follows.
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
1
Make sure that the gray lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the gray lock lever (1).
arrows (2) on both sides of the machine.
2
1
1
2
1
C
1
103
2
Push the drum unit in until it stops.
Cleaning the corona wires
C
If you have print quality problems, clean the
corona wires as follows:
a Turn off the machine’s power switch.
Disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b Press the front cover release button and
then open the front cover.
g Close the front cover of the machine.
h Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables.Turn on the machine’s power
switch.
104
Troubleshooting and routine maintenance
c Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
CAUTION
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case you accidentally spill or scatter toner.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
Handle the toner cartridges carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
d Hold the handle of the toner cartridge
and pull it out of the drum unit. Repeat
this for all the toner cartridges.
C
105
e Push to release the latches of the white
corona wire cover (1), and then open
the cover.
f Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
1
1
2
CAUTION
Note
Be sure to return the tab to the home
position (b) (1). If you do not, printed pages
may have a vertical stripe.
We recommended that you clean the
corona wire for each of the colors. If you
want to clean only the corona wire of the
color that caused the print quality problem,
see the illustration below to identify the
position of each of the corona wires.
g Close the corona wire cover.
1
2
3
4
2
1
2
3
4
Corona wire cover for Black (K)
Corona wire cover for Yellow (Y)
Corona wire cover for Magenta (M)
Corona wire cover for Cyan (C)
remaining corona wires.
106
Troubleshooting and routine maintenance
i Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit. Make sure that you match the
toner cartridge color to the same color
label on the drum unit, and make sure
that you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
j Push the drum unit in until it stops.
A
A
1
2
3
4
k Close the front cover of the machine.
C
1
2
3
4
C - Cyan
M - Magenta
Y - Yellow
B - Black
l Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables.Turn on the machine’s power
switch.
107
c Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
Cleaning the drum unit
C
If you have print quality problems, clean the
drum unit as follows.
a Turn off the machine’s power switch.
Disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b Press the front cover release button and
then open the front cover.
108
Troubleshooting and routine maintenance
d Release the gray lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
CAUTION
Hold the handles of drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
1
C
e Hold the handle of the toner cartridge
and pull it out of the drum unit. Repeat
this for all of the toner cartridges.
109
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
CAUTION
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case you accidentally spill or scatter toner.
Handle the toner cartridges carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
CAUTION
f Turn the drum unit over by holding the
green handles. Make sure that the drum
unit gears (1) are on the left hand side.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
110
Troubleshooting and routine maintenance
g See the print sample to identify the color
causing the problem. The color of the
spots or toner stain is the color of the
drum you should clean. For example, if
the spots are cyan, you should clean the
drum for cyan. Put the print sample in
front of the drum, and the find the exact
position of the poor print.
CAUTION
The drum is photosensitive so DO NOT
touch it with your fingers.
DO NOT clean the surface of the
photosensitive drum with a sharp object.
DO NOT use a scrubbing or wiping motion
because this might damage the drum.
j Turn the drum unit gear toward you by
hand to return it to the home position.
The home position of each drum can be
identified by matching the number on
the drum unit gear to the same number
on the side of the drum unit as shown in
the illustration. Make sure that the
h Turn the drum unit gear toward you by
hand while looking at the surface of the
drum (1).
number on each of the four drum unit
gears matches the corresponding
number on the side of the drum unit.
C
1
i When you have found the mark on the
drum that matches the print sample,
wipe the surface of the drum gently with
a cotton swab until the dust or paper
powder on the surface comes off.
111
k Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit. Make sure that you match the
toner cartridge color to the same color
label on the drum unit, and make sure
that you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
l Put the drum unit back in the machine as
follows.
1
Make sure that the gray lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the gray lock lever (1).
A
1
1
2
3
4
1
2
3
4
C - Cyan
M - Magenta
Y - Yellow
B - Black
1
112
Troubleshooting and routine maintenance
2
Push the drum unit in until it stops.
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
2
1
2
m Close the front cover of the machine.
1
C
n Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables.Turn on the machine’s power
switch.
113
Replacing the consumable items
C
When the time comes to replace consumable items, the following messages will appear on the
LCD.
The machine will stop printing when the following maintenance messages appear on the LCD.
LCD messages
Consumable item Approximate life
to replace
How to replace
Order No.
2,500 pages (Black) 2
Toner cartridges
Toner Life End
See Replacing a
TN-110BK
TN-110C
TN-110M
standard
Replace Black(K)
Toner Cartridge.
1,500 pages (Cyan,
Magenta, Yellow) 2
TN-110Y
TN-115BK
TN-115C
5,000 pages (Black) 2
Toner cartridges
high yield
4,000 pages (Cyan,
Magenta, Yellow) 2
TN-115M
TN-115Y
20,000 pages 3
Waste Toner Full Waste toner box
1
2
The toner cartridge color which is used up is shown in the message.
Approx. yields based on 5% page coverage (Letter). The actual number of printed pages will vary depending on the
print jobs and paper you use.
3
When printing on Letter size paper at 5% print coverage for CMYK each. The actual number of printed pages will vary
depending on the print jobs and paper you use.
114
Troubleshooting and routine maintenance
The following are maintenance messages that appear on the LCD in the Ready mode. These
message provide advanced warnings to replace the consumable items before they run out. To
avoid any inconvenience, you may wish to buy spare consumable items before the machine stops
printing.
LCD messages
Consumable item Approximate life
to replace
How to replace
Order No.
2,500 pages (Black) 2
Toner cartridges
Toner Low
See Replacing a
TN-110BK
TN-110C
TN-110M
standard
Prepare New Black(K)
1,500 pages (Cyan,
Magenta, Yellow) 2
Toner Cartridge.
TN-110Y
5,000 pages (Black) 2
Toner cartridges
TN-115BK
high yield
TN-115C
TN-115M
4,000 pages (Cyan,
Magenta, Yellow) 2
TN-115Y
20,000 pages 3
Waste toner box
Change Parts
See Replacing the
WT-100CL
Waste Toner Box
1
2
The toner cartridge color which is near the end of life is shown in the message.
Approx. yields based on 5% page coverage (Letter). The actual number of printed pages will vary depending on the
print jobs and paper you use.
3
When printing on Letter size paper at 5% print coverage for CMYK each. The actual number of printed pages will vary
depending on the print jobs and paper you use.
C
115
The following are maintenance messages that appear alternately with the normal message on the
upper row of the LCD when the machine is in the Ready mode. These messages advise you that
you will need to replace each of the consumable items as soon as possible, since the consumable
item’s end of life has been reached. The machine will continue printing when any of these
messages appear on the LCD.
LCD messages
Consumable item to
replace
Approximate life
How to replace
Order No.
17,000 pages 1
Change Parts
Drum unit
DR-110CL
Drum
50,000 pages 2
80,000 pages 3
Change Parts
Belt unit
BU-100CL
—
Belt Unit
Change Parts
Fuser unit
Call Brother Customer
Service to replace the
fuser unit.
Fuser Unit
100,000 pages 3
100,000 pages 3
Change Parts
Laser Unit
Laser unit
Call Brother Customer
Service to replace the
laser unit.
—
—
Change Parts
PF Kit 1
Paper feeding kit 1
Call Brother Customer
Service to replace the
paper feeding kit 1.
(Paper pick-up roller
and Separator pad for
Tray 1)
100,000 pages 3
50,000 pages 3
Change Parts
PF Kit 2
Paper feeding kit 2
Call Brother Customer
Service to replace the
paper feeding kit 2.
—
—
(Paper pick-up roller
and Separator pad for
Tray 2)
(when the optional lower
tray is installed)
Change Parts
PF Kit MP
Paper feeding kit MP
Call Brother Customer
Service to replace the
paper feeding kit MP.
(Paper pick-up roller
and Separator pad for
MP tray)
1
2
3
Drum yield is approximate, and may vary by type of use.
When printing on Letter size paper.
When printing on Letter or A4 size paper. The actual number of printed pages will vary depending on the print jobs
and paper you use.
Note
• Discard used consumable items according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal
the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
•
The projected life for toner cartridges and a waste toner box is based on an average 5% coverage
of the printable area using any color toner cartridge. Frequency of replacement will vary
depending on the complexity of printed pages, percentage of coverage and type of media used.
116
Troubleshooting and routine maintenance
Toner life end message
C
Replacing a toner cartridge
C
When the following message appears on the
LCD, you need to replace the toner cartridge.
The second line of the LCD indicates which
color you need to replace.
Order Numbers:
Toner Cartridge Standard:
TN-110 (BK, C, M, Y)
Toner Cartridge High Yield:
TN-115 (BK, C, M, Y)
Toner Life End
The High Yield toner cartridges can print
approximately 5,000 pages (Black) and
approximately 4,000 pages each (Cyan,
Magenta and Yellow). The Standard toner
cartridges can print approximately 2,500
pages (Black) and approximately 1,500
pages each (Cyan, Magenta and Yellow).
Actual page count will vary depending on
your average type of document (i.e., standard
letter, detailed graphics).
Replace Black(K)
Discard the used toner cartridge according to
local regulations, keeping it separate from
domestic waste. Be sure to seal up the toner
cartridge tightly so that toner powder does not
spill out of the cartridge. If you have
questions, call your local waste disposal
office.
Note
Toner low message
Toner Low
C
We recommend that you clean the
machine and corona wires of the drum unit
when you replace a toner cartridge. (See
Prepare New
The machine is supplied with the Standard
TN-110 toner cartridge that must be replaced
after approximately 2,500 pages (Black) and
1,500 pages each (Cyan, Magenta and
Yellow). When a toner cartridge is running
low, the LCD shows Toner Low. (For details
about the specific order number for each
toner cartridge color by page yield, see
C
Note
It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Lowwarning.
117
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
Replacing the toner cartridges
HOT SURFACE
C
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
a Press the front cover release button and
then open the front cover.
c Hold the handle of the toner cartridge
and pull it out of the drum unit. Repeat
this for all the toner cartridges.
118
Troubleshooting and routine maintenance
CAUTION
CAUTION
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case you accidentally spill or scatter toner.
Brother strongly recommends that you do
not refill the toner cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of
potentially incompatible toner and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party toner and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
Handle the toner cartridges carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
Wait to unpack the toner cartridge until
immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
Note
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
C
• Discard the used toner cartridge
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
119
CAUTION
CAUTION
DO NOT use flammable substances near
the machine. DO NOT use any type of
spray to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock. Refer to Routine
the machine.
Be sure to return the tab to the home
position (b) (1). If you do not, printed pages
may have a vertical stripe
3
Close the corona wire cover.
2
d Clean the corona wires as follows.
1
Push to release the latches of the
white corona wire cover (1), and
then open the cover.
1
2
4
Repeat step 1 through step 3 to
clean each of the remaining three
corona wires.
e Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently rock it from side to side five or six
times to spread the toner evenly inside
the cartridge.
2
Clean the corona wire inside the
drum unit by gently sliding the
green tab from left to right and right
to left several times.
1
120
Troubleshooting and routine maintenance
f Remove the orange protective cover.
h Push the drum unit in until it stops.
g Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit. Make sure that you match the
toner cartridge color to the same color
label on the drum unit, and make sure
that you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
A
A
i Close the front cover of the machine.
1
2
3
4
C
1
2
3
4
C - Cyan
M - Magenta
Y - Yellow
K - Black
121
Replacing the drum unit
C
Note
The drum unit is a consumable item, and
it is necessary to replace it periodically.
There are many factors that determine the
actual drum life, such as temperature,
humidity, type of paper and how much
toner you use for the number of pages per
print job. The estimated drum life is
approximately 17,000 pages. The actual
number of pages your drum will print may
be significantly less than these estimates.
Because we have no control over the
many factors that determine the actual
drum life, we cannot guarantee a
Order Number: DR-110CL
Drum end soon message
Change Parts
Drum
C
The machine uses a drum unit to create print
images on paper. If the LCD shows
Change Parts Drum, the drum unit is near
the end of its life and it is time to buy a new
one.
minimum number of pages that will be
printed by your drum.
Even if the LCD shows
Change Parts Drum, you may be able to
continue printing without having to replace
the drum unit for a while. However, if there is
a noticeable deterioration in the output print
quality (even before Change Parts Drum
appears), then the drum unit should be
replaced. You should clean the machine
when you replace the drum unit. (See
Replacing the drum unit
CAUTION
C
Wait to unpack a new drum unit until
immediately before installing it. Put the old
drum unit into the plastic bag.
HOT SURFACE
CAUTION
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
122
Troubleshooting and routine maintenance
a Turn off the machine’s power switch.
Press the front cover release button and
then open the front cover.
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
C
123
c Release the gray lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
Note
Discard the used drum unit according to
local regulations, keeping it separate from
domestic waste. Be sure to seal up the
drum unit tightly so that toner powder does
not spill out of the unit. If you have
questions, call your local waste disposal
office.
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
CAUTION
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
Hold the handles of drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
124
Troubleshooting and routine maintenance
CAUTION
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
e Unpack the new drum unit and remove
the protective cover.
d Hold the handle of the toner cartridge
and pull it out of the drum unit. Repeat
this for all the toner cartridges.
2
C
1
125
f Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit. Make sure that you match the
toner cartridge color to the same color
label on the drum unit, and make sure
that you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
g Put the drum unit back in the machine as
follows.
1
Make sure that the gray lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the gray lock lever (1).
A
1
1
2
3
4
1
2
3
4
C - Cyan
M - Magenta
Y - Yellow
K - Black
1
126
Troubleshooting and routine maintenance
2
Push the drum unit in until it stops.
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
2
1
2
h Close the front cover of the machine.
1
C
When you replace the drum unit with a
new one, you need to reset the drum
unit counter by completing the following
steps:
i Turn on the machine’s power switch.
127
j Press Menu, 6, 6.
Replacing the belt unit
C
The LCD shows the part name of the
counter that needs to be reset.
Order Number: BU-100CL
66.Reset Menu
Change Parts Belt Unit message
C
Drum
Select ab or OK
When the belt unit runs out, the following
message appears on the LCD. When you see
this message, you must replace the belt unit:
k Press a or b to choose Drum.
Press OK.
Change Parts
l Press 1 to reset the drum unit counter.
m Press Stop/Exit.
Belt Unit
CAUTION
DO NOT touch the surface of the belt unit.
If you touch it, it could degrade print quality.
Damage caused by improper handling of
the belt unit may void your warranty.
128
d Release the gray lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
CAUTION
Hold the handles of drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
1
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
130
Troubleshooting and routine maintenance
e Hold the green parts of the belt unit with
both hands and lift the belt unit up, then
pull it out.
f Unpack the new belt unit, and remove
the protective cover and paper.
g Put the new belt unit in the machine.
Match the h mark on the belt unit to the
g mark on the machine. Push down on
the green area of the belt unit to lock it in
place.
C
CAUTION
We recommend that you place the belt unit
on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
131
h Put the drum unit back in the machine as
Note
follows.
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
1
Make sure that the gray lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the gray lock lever (1).
arrows (2) on both sides of the machine.
2
1
1
2
1
1
132
Troubleshooting and routine maintenance
2
Push the drum unit in until it stops.
k Press Menu, 6, 6.
The LCD shows the part name of the
counter that needs to be reset.
66.Reset Menu
Belt Unit
Select ab or OK
l Press a or b to choose Belt Unit.
Press OK.
m Press 1 to reset the belt unit counter.
n Press Stop/Exit.
Replacing the waste toner box
C
Order Number: WT-100CL
Change Parts Waste Toner Box
message
C
After you have printed approximately 20,000
images at 5% coverage for CMYK each, you
must change the waste toner box. The actual
number of printed pages will vary depending
on the print jobs and paper you use.
i Close the front cover of the machine.
Change Parts
C
Waste Toner Box
Waste Toner Box Full message
C
When the waste toner box is full, the following
message appears on the LCD and the
machine will stop printing. When you see this
message, you must replace the toner box:
When you replace the belt unit with a
new one, you need to reset the belt unit
counter by completing the following
steps:
Waste Toner Full
j Turn on the machine’s power switch.
133
a Press the front cover release button and
WARNING
then open the front cover.
DO NOT reuse the waste toner box.
Replacing the waste toner box
WARNING
C
DO NOT put the waste toner box into a fire.
It could explode.
Be careful not to spill the toner. DO NOT
inhale or allow it to get into your eyes.
CAUTION
Handle the waste toner box carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
134
Troubleshooting and routine maintenance
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
c Release the gray lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
1
C
135
d Hold the green parts of the belt unit with
both hands and lift the belt unit up, then
pull it out.
CAUTION
Hold the handles of drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
If toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
CAUTION
We recommend that you place the belt unit
on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
136
Troubleshooting and routine maintenance
e Remove the waste toner box from the
g Put the belt unit back in the machine.
Match the h mark on the belt unit to the
g mark on the machine. Push down on
the green area of the belt unit to lock it in
place.
machine using the green handle.
Note
Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste
disposable office.
f Unpack the new waste toner box and
put the new one in the machine using
the green handle.
C
137
h Put the drum unit back in the machine as
Note
follows.
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
1
Make sure that the gray lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the gray lock lever (1).
arrows (2) on both sides of the machine.
2
1
1
2
1
1
138
Troubleshooting and routine maintenance
2
Push the drum unit in until it stops.
Packing and shipping
the machine
C
If for any reason you must move or ship your
machine, carefully re-pack the machine in the
original packing material to avoid any
damage during transport. If you do not pack
the machine properly, you could void your
warranty. The machine should be adequately
insured with the carrier.
If the machine must be shipped, please read
the instructions in this section which explains
how to properly prepare your machine for
transport.
WARNING
Once your machine has been set up and
used, we do not recommend that it be
moved or shipped unless absolutely
necessary.
Color laser printers are complex printing
devices. Moving the machine or shipping it
without properly removing the installed
supplies can result in SEVERE damage to
the machine. As a result, your machine may
not operate properly afterwards.
i Close the front cover of the machine.
C
Failure to properly prepare the machine for
shipping according to the instructions in this
section may
VOID YOUR WARRANTY.
139
Make sure that you have the following parts
for repacking:
To prevent injuries when moving or lifting
this machine, make sure at least two people
lift the machine together. Be careful not to
pinch your fingers when you put the
machine down.
1
2
3
Insertion sheet for repacking
Plastic bag for the waste toner box
Orange protective cover and plastic bag
that the toner cartridge originally came in
(4 pieces of each)
4
5
6
Orange packing material for locking the
drum unit and the belt unit (4 pieces)
A piece of paper (Letter or A4) to protect the
belt unit (supplied by the user)
Joints for attaching cartons (4 pieces)
140
Troubleshooting and routine maintenance
d Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
Repacking the machine
C
a Turn off the machine’s power switch.
Disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b Lift the document cover. Push the
scanner lock lever down to lock the
scanner.
c Press the front cover release button and
then open the front cover.
C
141
e Release the gray lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
CAUTION
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
CAUTION
Hold the handles of the drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
f Hold the handle of the toner cartridge
and pull it out of the drum unit. Repeat
this for all of the toner cartridges.
CAUTION
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case you accidentally spill or scatter toner.
1
g Attach the original orange protective
cover to each of the toner cartridges.
Place each of the toner cartridges into
the plastic bag that the cartridge
originally came in.
142
Troubleshooting and routine maintenance
h Hold the green parts of the belt unit with
both hands and lift the belt unit up, then
pull it out.
i Remove the waste toner box from the
machine using the green handle and
place it into the plastic bag included in
the carton.
j Put the belt unit back in the machine.
Match the h mark on the belt unit to the
g mark on the machine. Push down on
the green area of the belt unit to lock it in
place.
C
CAUTION
We recommend that you place the belt unit
on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
143
k Insert the original orange packing
material for locking the belt unit as
shown in the illustration.
m Put the drum unit back in the machine as
follows.
1
Make sure that the gray lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the gray lock lever (1).
1
l Put a piece of paper (letter or A4) on the
belt unit to prevent damage to the belt
unit.
1
144
Troubleshooting and routine maintenance
2
Push the drum unit back in until it
stops.
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
2
1
2
n Insert the original orange packing
material for the drum unit until as shown
in the illustration, and then close the
front cover.
1
C
145
o
r Put the assembled “FRONT” (1) and
“REAR” (2) cardboard pieces in the
lower carton at the front and rear of the
machine as shown in the illustration.
The foam pads should fit closely to the
machine to support it.
Note
We recommend you repack the machine
on a table or desk.
Put the styrofoam piece marked
1
“FRONT” (1) into the lower carton (3), so
that the arrow cutout (4) points toward it.
Put the styrofoam piece marked “REAR”
into the lower carton so that the arrow
cutout (4) points away from it.
2
s Place the upper carton (1) over the
machine and the lower carton. Match
the joint holes (2) of the upper carton to
the joint holes (3) of the lower carton.
2
1
3
4
p Using two people, place the machine
into the plastic bag and then into the
lower carton, matching the “FRONT”
piece to the front of the machine as
1
q As shown in the illustration, fit the two
foam pieces marked “FRONT” (4) to the
cardboard piece marked “FRONT” (7).
Fit the “REAR/L” (5) and “REAR/R” (6)
foam pieces to the left and right of the
cardboard piece marked “REAR” (8).
2
5
6
4
7
8
146
Troubleshooting and routine maintenance
t Put the two styrofoam pieces for the
toner cartridges on the top of the
v Put the four joints (1) into the holes of
the carton using steps A and B as shown
below.
machine. Match the right side of the
machine to the “RIGHT” mark on one of
the styrofoam pieces, and the left side of
the machine to the “LEFT” mark on the
other styrofoam piece. Put the toner
cartridges in the styrofoam.
1
1
A
B
w Close the carton and tape it shut.
x (For USA) Put the box in the larger
carton.
u Put the carton tray (1) on the top. Match
the front side of the machine to the
marks on the carton tray.
Place the waste toner box in the right
side of the carton tray.
1
C
y (For USA) Close the carton and tape it
shut.
147
Checking the remaining life of
parts
Machine information
C
C
Checking the serial number
C
You can view the remaining life of these parts
on the LCD.
You can see the machine’s serial number on
the LCD.
a Press Menu, 6, 5.
a Press Menu, 6, 2.
65.Parts Life
1.Drum
2.Belt Unit
3.PF Kit MP
Select ab or OK
62.Serial No.
XXXXXXXXX
b Press a or b to choose 1.Drum,
2.Belt Unit, 3.PF Kit MP,
b Press Stop/Exit.
4.PF Kit 1, 5.PF Kit 2 ,
6.Fuseror 7.Laser.
Press OK.
Checking the page counters
C
65.Parts Life
1.Drum
You can see the machine’s page counters for
printed pages, copies, reports and lists or a
summary total.
Remaining:100%
a Press Menu, 6, 3.
1
PF Kit 2appears only when the optional
The LCD shows the total number of
pages for Total, Listand Copy.
LT-100CL tray is installed.
63.Page Counter
c Press Stop/Exit.
a Total
:XXXXXX
:XXXXXX
:XXXXXX
List
Note
b Copy
Select ab or OK
The life check of a part will be accurate
only if that part’s life counter was reset
when the new part was installed. It will not
be accurate if that part’s life counter was
reset during the life of the used part.
b Press a or b to see number of pages for
Print.
63.Page Counter
a List
:XXXXXX
:XXXXXX
:XXXXXX
Copy
b Print
Select ab or OK
c Press a or b to choose the option for
which you want to see the machine’s
page counters for color and black &
white.
Press OK.
63.Page Counter
Total
Color
B&W
:XXXXXX
:XXXXXX
d Press Stop/Exit.
148
Menu and features
D
D
On-screen
programming
Menu keys
D
D
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
Access the menu.
Menu table
D
Go to the next menu level.
Accept an option.
You can program your machine by using the
the menu selections and options.
Exit the menu by pressing
repeatedly.
Press Menu followed by the menu numbers
to program your machine.
Go back to the previous menu
level.
For example, to set Beeper volume to Low:
a Press Menu, 1, 3.
Scroll through the current menu
level.
b Press a or b to choose Low.
c Press OK.
Go back to the previous menu
level or forward to the next menu
level.
Memory storage
D
D
Exit the menu.
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast) will be lost. Your machine can store
the date and time for approximately 60 hours.
149
How to access the menu
mode
D
a Press Menu.
b Choose an option.
„ Press 1 for General Setup menu.
„ Press 2 for Copy menu.
„ Press 3 for Printer menu.
„ Press 4 for USB Direct I/F menu.
„ Press 5 for LAN menu.
„ Press 6 for Machine Info. menu.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c Press OK when the option you want is
highlighted on the LCD.
The LCD will then show the next menu
level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an
option, the LCD shows Accepted.
f Press Stop/Exit to return to the top
menu.
150
Menu and features
Menu table
D
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General
Setup
1.Paper Type 1.MP Tray
Thin
Sets the type of paper in
the MP tray.
Plain*
Thick
Thicker
Recycled Paper
Thin
2.Tray#1
3.Tray#2
Sets the type of paper in
the paper tray.
Plain*
Recycled Paper
Thin
Sets the type of paper in
the optional paper tray #2.
(This menu only
Plain*
appears if you have
the optional tray #2.)
Recycled Paper
2.Paper Size 1.MP Tray
A4
Sets the size of the paper
in the MP tray.
Letter*
Legal
Executive
A5
D
A6
B5
B6
Folio
Any
151
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General
Setup
2.Paper Size 2.Tray#1
A4
Sets the size of the paper
in the paper tray.
(continued)
Letter*
Legal
Executive
A5
(continued)
A6
B5
B6
Folio
A4
3.Tray#2
Sets the size of the paper
in the optional paper
tray #2.
(This menu only
appears if you have
the optional tray #2.)
Letter*
Legal
Executive
A5
B5
B6
Folio
Off
3.Beeper
—
—
Adjusts the volume level
of the beeper.
Low
Med*
High
On
4.Auto Daylight
5.Ecology
Changes for Daylight
Savings Time
automatically.
Off*
1.Toner Save
2.Sleep Time
1.Copy
On
Increases the page yield
of the toner cartridge.
Off*
(000-240)
Conserves power.
005Min*
6.Tray Use
Tray#1 Only
Tray#2 Only
Selects the tray that will
be used for Copy mode.
MP Only
MP>T1*
T1>MP
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
152
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General
Setup
6.Tray Use
2.Print
Tray#1 Only
Selects the tray that will
be used for PC print.
(continued)
Tray#2 Only
MP Only
MP>T1*
(continued)
T1>MP
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
7.LCD Contrast
—
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
—
Adjusts the contrast of the
LCD.
8.Function Lock
You can restrict selected
machine operation for up
to 25 individual users and
all other non-authorized
Public users.
9.Document Scan 1.Glass ScanSize A4/Letter*
Adjusts the scan area of
the scanner glass to the
size of the document.
See
Software
User’s
Legal/Folio
Guide on
the
CD-ROM.
2.Duplex Scan
Long edge*
Short edge
English*
Chooses the duplex
scanning format.
0.Local Language
—
Allows you to change the
LCD language for your
country.
See
Quick
Setup
Guide.
(Canada only)
Français
2.Copy
1.Quality
—
—
Auto*
You can choose the Copy
resolution for your type of
document.
D
Text
Photo
2.Brightness
-nnnno+
Adjusts the brightness for
copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
3.Contrast
—
Adjusts the contrast for
copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
153
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.Copy
4.Color Adjust 1.Red
-nnnno+
Adjusts the red color for
copies.
(continued)
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
2.Green
Adjusts the green color for
copies.
-onnnn+
-nnnno+
3.Blue
Adjusts the blue color for
copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Auto*
3.Printer
1.Emulation
—
Chooses the emulation
mode.
See
Software
User’s
HP LaserJet
BR-Script 3
Guide on
the
CD-ROM.
2.Print Options 1.Internal Font
2.Configuration
—
Prints a list of the
machine’s internal fonts.
—
—
Prints a list of the
machine’s printer settings.
3.Test Print
Prints a test page.
3.Duplex
—
Off
Enables or disables the
duplex printing. You can
also choose the format for
duplex printing.
On(Long Edge)
On(Short Edge)
4.Output Color
—
Auto*
Chooses color or black &
white printed documents.
If you choose Auto, the
machine selects a
Color
B&W
suitable option for the
document (color or B&W).
5.Reset Printer 1.Reset
2.Exit
—
—
Returns the PCL setting to
the default settings.
154
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
3.Printer
6.Calibration
—
Calibrate
Adjusts the color density
or returns the color
calibration to the factory
setting.
See
Software
User’s
Guide on
the
(continued)
Reset
7.Auto Regist. 1.Registration
1.Start
2.Exit
Adjust the print position of
each color automatically.
CD-ROM.
2.Frequency
Low
Set the interval time you
want to carry out the auto
registration.
Medium*
High
Off
8.Manual Regist. 1.Print Chart
2.Set Regist.
—
Print the chart to manually
check the registration of
the colors.
1 Magenta Left
2 Cyan Left
3 Yellow Left
4 Magenta Center
5 Cyan Center
6 Yellow Center
7 Magenta Right
8 Cyan Right
9 Yellow Right
A4
Sets the correction value
on the chart you printed
from Print Chart.
4.USB Direct
I/F
1.Direct Print 1.Paper Size
Sets the paper size when
printing directly from the
USB flash memory drive.
Letter*
Legal
Executive
A5
D
A6
B5
B6
Folio
Thin
2.Media Type
Sets the media type when
printing directly from the
USB flash memory drive.
Plain*
Thick
Thicker
Recycled Paper
155
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.USB Direct
I/F
1.Direct Print 3.Multiple Page 1in1*
Sets the page style when
printing multiple pages
directly from the USB
flash memory drive.
(continued)
2in1
(continued)
4in1
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
Portrait*
4.Orientation
5.Collate
Sets the page orientation
when printing directlyfrom
the USB flash memory
drive.
Landscape
On*
Enables or disables the
page collation when
printing directly from the
USB flash memory drive.
Off
6.Print Quality Normal*
Sets the print quality
option when printing
directly from the USB
flash memory drive.
Fine
7.PDF Option
8.Index Print
Document*
Sets the PDF option
whether to print
comments (Markup) or
Document&Markup
Document&Stamps stamps in the PDF file
along with the text.
Simple*
Sets the index print
option, simple format or
details.
Details
2.Scan to USB 1.Resolution
Color 150 dpi*
Color 300 dpi
Color 600 dpi
Sets the resolution to
send the scanned data to
USB flash memory drive.
See
Software
User’s
Guide on
the
B&W 200 dpi
B&W 200x100 dpi
—
CD-ROM.
2.File Name
Enter the file name of the
scanned data.
3.PictBridge 1.Paper Size
Letter*
A4
Sets the paper size when
printing data from a
camera with using
PictBridge.
B5
A5
B6
A6
156
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.USB Direct
I/F
3.PictBridge 2.Orientation
Letter*
Sets the page orientation
when printing data from a
camera using PictBridge.
If you choose the paper
size Letter, A4 or B5,
Portrait will be chosen. If
you choose A5, B6 or A6,
Landscape will be
(continued)
A4
B5
A5
B6
A6
(continued)
chosen.
Then, you will
choose:
Portrait
Landscape
Off*
3.Date & Time
4.File Name
Prints the date and time
the photo is being taken
on the photo.
On
On
Prints the file name of the
data on the photo.
Off*
5.Print Quality Normal*
Sets the print quality
option when printing data
from a camera using
PictBridge.
Fine
5.LAN
1.TCP/IP
1.BOOT Method
Auto*
Static
RARP
Chooses the BOOT
method that best suits
your needs.
See
Network
User’s
Guide on
the
(If you choose Auto,
RARP, BOOTP or DHCP,
you will be asked to enter
how many times the
machine tries to obtain the
IP address.)
BOOTP
DHCP
CD-ROM.
2.IP Address
3.Subnet Mask
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
D
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet mask.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Node Name
BRNXXXXXX
Enter the Node name.
6.WINS Config
Auto*
Chooses the WINS
configuration mode.
Static
157
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
See
Network
User’s
5.LAN
1.TCP/IP
7.WINS Server
(Primary)
Specifies the IP address
of the primary or
secondary WINS server.
(continued)
(continued)
000.000.000.000
(Secondary)
Guide on
the
CD-ROM.
000.000.000.000
8.DNS Server
(Primary)
Specifies the IP address
of the primary or
secondary DNS server.
000.000.000.000
(Secondary)
000.000.000.000
9.APIPA
On*
Automatically allocates
the IP address from the
link local address range.
Off
0.IPv6
On
Sets the IPv6 protocol On.
Off*
2.Ethernet
—
Auto*
100B-FD
100B-HD
10B-FD
Chooses the Ethernet link
mode.
10B-HD
3.Scan to FTP
—
Color 150 dpi*
Sets the resolution to
send the scanned data via
the FTP server.
Color 300 dpi
Color 600 dpi
B&W 200 dpi
B&W 200x100 dpi
1.Yes
0.Factory Reset 1.Reset
Restores the network
settings to the factory
default.
2.No
—
2.Exit
6.Machine
Info.
1.Date&Time
—
—
Sets the date and time the
photo is being taken to
print it on the photo or the
date and time which is
used for the file name
being saved in the USB
flash memory drive using
the Scan to USB function.
2.Serial No.
3.Page Counter
—
—
—
You can check the serial
number of your machine.
Total
List
You can check the
number of total pages the
machine has printed
during its life.
Copy
Print
158
Menu and features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
6.Machine
Info.
4.User Settings
—
—
You can print a list of your
settings including the
network configuration.
(continued)
5.Parts Life 1.Drum
2.Belt Unit
—
You can check the
percentage of a machine
part’s life that remains
available.
3.PF Kit MP
4.PF Kit 1
5.PF Kit 2
6.Fuser
PF Kit 2 appears only
when the optional
LT-100CL tray is installed.
7.Laser
6.Reset Menu
—
Drum
Resets the machine part’s
life counter. Appears
when you replace the
machine part.
Belt Unit
PF Kit MP
PF Kit 1
PF Kit 2
(PF Kit 2 appears only
when the optional
LT-100CL tray is
installed.)
D
159
Entering text
D
When setting certain menu selections, you will need to type text characters. The numeric keys
have letters printed on them. The keys: 0, # and l do not have printed letters because they are
used for special characters.
Press the appropriate numeric key the required number of times to access the characters below:
„ For setting Scan to FTP menu options
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
1
2
3
4
5
6
7
8
9
@
a
d
g
j
.
/
c
f
1
A
D
G
J
@
B
.
/
1
a
d
g
j
b
e
h
k
n
q
u
x
C
F
I
2
3
4
5
6
R
8
Y
E
i
H
K
l
L
m
p
t
o
r
M
s
N
P
O
Q
V
X
m
S
t
v
y
T
z
U
W
w
Z
„ For setting other menu selections
Press
Key
one
time
two
times
three
times
four
times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces
To enter a space in a name, press c twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect
character, and then press Clear/Back.
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right
before pressing the key again.
160
Menu and features
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or character you want.
Press OK to choose it. The symbols and characters below will appear depending on your menu
selection.
Press l
Press #
Press 0
for
for
for
(space) ! " # $ % & ' ( ) l + , - . / m
: ; < = > ? @ [ ] ^ _ ¥ ˜ ‘ | { }
Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Œ Ú Ù Û Ø
D
161
Specifications
E
E
General
E
Memory Capacity
128 MB
2
ADF (automatic document
feeder)
Up to 50 pages (Staggered) [20 lb (80 g/m )]
Duplex, up to Letter size
Recommended Environment for Best Results:
Temperature: 68° F to 86° F (20 to 30° C)
Humidity:
Paper:
50% - 70%
Xerox 4200 (20 lb/Letter)
2
Paper Tray
250 Sheets [20 lb (80 g/m )]
2
Paper Tray 2 (option)
500 Sheets [20 lb (80 g/m )]
Printer Type
Print Method
Laser
Electrophotography by semiconductor laser beam scanning
LCD (liquid crystal display) 22 characters × 5 lines
Power Source
220-240 V AC 50/60 Hz
Peak:
Average 1200 W
Power Consumption
Copying:
Sleep:
Average 515 W
Average 36 W
Average 100 W
Standby:
Dimensions
20.5 in
(520 mm)
21.2 in
20.9 in
(530 mm)
)
(539 mm
Weight
Without Drum/Toner Unit: 72.8 lb (33.1 kg)
162
Specifications
Noise level
Sound power
Operating (Copying): LWAd = 6.9 Bell
Standby:
LWAd = 4.4 Bell
Sound pressure
Operating (Copying): LpAm = 54.5 dBA
Standby:
Operating:
Storage:
LpAm = 30 dBA
Temperature
Humidity
50° F to 90.5° F (10 to 32.5° C)
41° F to 95° F (5 to 35° C)
Operating:
Storage:
20 to 80% (without condensation)
10 to 90% (without condensation)
E
163
Print media
E
Paper Input
Paper Tray
„ Paper Type:
„ Paper Size:
Plain paper, Thin paper or Recycled paper
Letter, A4, B5, A5, B6, A6, Executive, Legal
and Folio
2
„ Paper Weight:
16 to 28 lb (60 to 105 g/m )
2
„ Maximum paper tray capacity:
Up to 250 sheets of 20 lb (80 g/m ) plain
paper
Multi-purpose tray (MP tray)
„ Paper Type:
Plain paper, Thin paper, Thick paper,
Recycled paper, Bond paper, Envelopes or
Labels
„ Paper Size:
Width: 2.75 to 8.5 in. (69.9 to 215.9 mm)
Length: 4.57 to 16 in. (116.0 to 406.4 mm)
2
„ Paper Weight:
16 to 43 lb (60 to 163 g/m )
2
„ Maximum paper tray capacity:
Up to 50 sheets of 20 lb (80 g/m ) plain
paper
Up to 3 envelopes
Paper Tray 2 (option)
„ Paper Type:
Plain paper, Thin paper or Recycled paper
„ Paper Size:
Letter, A4, B5, A5, B6, Executive, Legal
and Folio
2
„ Paper Weight:
16 to 28 lb (60 to 105 g/m )
2
„ Maximum paper tray capacity:
Up to 500 sheets of 20 lb (80 g/m ) plain
paper
Paper Output Up to 150 sheets (face down print delivery to the output paper tray)
Duplex
Paper Size
Letter, A4, Legal and Folio
Manual Duplex
Automatic Duplex
Yes
Yes
164
Specifications
Copy
E
Copy Speed
Up to 17 pages/minute (Letter size) (Black)
Up to 17 pages/minute (Letter size) (Color)
Copy Speed for Duplex
Copying
Up to 7 sides/minute (3.5 sheet/minute) (Letter size)
(Black)
Up to 7 sides/minute (3.5 sheet/minute) (Letter size)
(Color)
Color/Monochrome
Yes/Yes
Single-Sided Document Size ADF Width:
5.8 to 8.5 in. (148 to 215.9 mm)
5.8 to 14 in. (148 to 355.6 mm)
ADF Height:
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 14 in. (355.6 mm)
Copy Width:
ADF Width:
ADF Height:
Max. 8.26 in. (210 mm)
2-Sided (Duplex) Document
Size
5.8 to 8.5 in. (147.3 to 215.9 mm)
5.8 to 11.7 in. (147.3 to 297.0 mm)
Multiple Copies
Reduce/Enlarge
Resolution
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 1200 × 600 dpi
First Copy Out Time
Approx. 21 seconds (Black)
Approx. 23 seconds (Color)
1
2
3
4
5
The copy speed may change depending on the type of document you copy.
From the standard paper tray or optional paper tray.
When making a B&W copy from the scanner glass in text quality mode at the 25 to 150% ratio.
First copy out time may change if the machine is calibrating or registering itself.
First copy out time may vary due to scanner lamp warm up time.
E
165
Scan
E
Color/Monochrome
Duplex Scanning
TWAIN Compliant
Yes/Yes
Yes
®
Yes (Windows 2000 Professional/XP/
XP Professional x64 Edition/Windows Vista™)
®
Mac OS X 10.2.4 or greater
®
WIA Compliant
Yes (Windows XP/Windows Vista™)
Color Depth
Resolution
24 bit color
Up to 19200 × 19200 dpi (interpolated)
Up to 1200 × 2400 dpi (optical)
Up to 1200 x 600 dpi (optical)
Single-Sided Document Size ADF Width:
5.8 to 8.5 in. (148.0 to 215.9 mm)
5.8 to 14 in. (148.0 to 355.6 mm)
ADF Height:
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 14 in. (355.6 mm)
Max. 8.26 in. (210 mm)
Scanning Width
2-Sided (Duplex) Document
Size
ADF Width:
5.8 to 8.5 in. (148.0 to 215.9 mm)
ADF Height:
256 levels
5.8 to 11.7 in. (148.0 to 297.0 mm)
Grayscale
1
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP/Windows Vista™ (resolution up to 19200 ×
19200 dpi can be chosen by using the Brother scanner utility)
2
3
When using the scanner glass
When using the ADF
166
Specifications
Print
E
Emulations
PCL6
BR-Script (PostScript ) Level 3
®
®
Printer Driver
Host-Based Driver for Windows 2000 Professional/
XP/XP Professional x64 Edition/Windows Vista™/
®
Windows Server 2003 (print only via network)
®
BR-Script (PPD file) for Windows 2000 Professional/
XP/XP Professional x64 Edition/Windows Vista™
®
®
Macintosh Printer Driver for Mac OS X 10.2.4 or greater
®
BR-Script (PPD file) for Mac OS X 10.2.4 or greater
Resolution
Print Speed
600 × 600 dpi, 2400 dpi (2400 × 600 dpi)
Up to 21 pages/minute (Letter size) (Black)
Up to 21 pages/minute (Letter size) (Color)
Print Speed for Duplex
Printing
Up to 7 sides/minute (Up to 3.5 pages/minute) (Black)
Up to 7 sides/minute (Up to 3.5 pages/minute) (Color)
First Print Out Time
Less than 16 seconds (Black)
Less than 17 seconds (Color)
1
The printing speed may change depending on the type of document you print.
From the standard paper tray and optional paper tray.
2
3
First print out time may change if the machine is calibrating or registering itself.
E
167
Interfaces
E
USB
Use a USB 2.0 interface cable that is no longer than 6 feet (2.0 m).
Use an Ethernet UTP cable category 5 or greater.
LAN cable
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
PictBridge
E
Compatibility
Supports the Camera & Imaging Products Association PictBridge
standard CIPA DC-001.
USB direct interface
Interface
Direct print feature
E
Compatibility
PDF version 1.6 , JPEG, Exif + JPEG, PRN (created by
DCP-9045CDN printer driver), TIFF (scanned by all Brother MFC or
®
DCP models), PostScript 3™ (created by DCP-9045CDN
BR-Script 3 printer driver)
1
JBIG2 image files, JPEG2000 image files and layered files are not supported.
168
Specifications
Computer requirements
E
Minimum System Requirements and Supported PC Software Functions
Computer Platform & Supported PC
Processor
Minimum Recommended Available Hard
Operating System
Version
PC
Software
Functions
Interface Minimum
Speed
RAM
RAM
Disk Space
For
For
Drivers Applications
®
®
®
®
Printing,
Scanning 10/100
Base Tx
USB,
64 MB
256 MB 150 MB 310 MB
Windows
Intel Pentium or
Windows 2000
Professional 3
Operating
System
equivalent
®
128 MB
(Ethernet)
Windows
XP Home
®
Windows
XP
Professional
®
64-bit
256 MB 512 MB
512 MB 1 GB
Windows XP
Professional
processors
x64 Edition
Windows
1GHz
32-bit (x86) or
500MB 500MB
64-bit (x64)
processers
®
®
Windows
Printing
10/100
Base Tx
(Ethernet)
256 MB 512 MB 50 MB
256 MB
Not
Available
Intel Pentium III
or equivalent
®
Server
2003
Windows
64-bit
®
Server
processors
2003 x64
Edition
®
®
Printing,
Scanning
PowerPCG4/G5, 128 MB 160 MB 80 MB 400 MB
Macintosh
Operating
System
Mac OS
USB ,
®
X 10.2.4 or
greater
Intel Core
™
10/100
Base Tx
(Ethernet)
Solo/Duo,
PowerPC G3
350MHz
E
1
2
3
4
For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Third party USB ports are not supported.
PaperPort™11SE supports Microsoft® SP4 or higher for Windows® 2000 and SP2 or higher for XP.
AMD Opteron™, AMD Athlon™ 64, Intel® Xeon® with Intel® EM64T, Intel® Pentium® 4 with Intel® EM64T or equivalent
169
Consumable items
E
Toner Cartridge Life
Standard Toner Cartridges:
TN-110BK (Black):
2,500 pages
1,500 pages
TN-110C, TN-110M, TN-110Y
(Cyan, Magenta, Yellow):
High-Yield Toner Cartridges:
TN-115BK (Black):
5,000 pages
4,000 pages
TN-115C, TN-115M, TN-115Y
(Cyan, Magenta, Yellow):
Drum Unit Life Expectancy DR-110CL:
Approx. 17,000 pages
Approx. 50,000 pages
Approx. 20,000 pages
Belt Unit
BU-100CL:
WT-100CL:
Waste Toner Box
1
2
3
4
Approx. yields based on 5% page coverage (Letter)
Drum yield is approximate, and may vary by type of use.
When printing on Letter size paper
When printing on Letter size paper at 5% print coverage for CMYK each.
170
Specifications
Ethernet wired network
E
Network board model
name
NC-6500h
LAN
You can connect your machine to a network for Network Printing and
Network Scanning
®
®
®
Support for
Windows 2000 Professional, Windows XP, Windows XP
®
Professional x64 Edition, Windows Vista™, Windows Server 2003
®
and Windows Server 2003 x64 Edition
®
Mac OS X 10.2.4 or greater
Protocols
IPv4:
TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS name resolution, DNS resolver, mDNS,
LPR/LPD, Custom Raw Port/Port9100, IPP, IPPS,
FTP server, SSL/TLS, POP before SMTP, SMTP-AUTH,
Telnet, SNMPv1, HTTP/HTTPS server,
TFTP client and server, SMTP client, APOP,
LLTD responder, Raw Port (PC scanner), FTP client
IPv6:
TCP/IP
(Turned off as default) NDP, RA, DNS, mDNS, LPR/LPD,
Custom Raw Port/Port9100, IPP, IPPS, FTP server,
SSL/TLS, POP before SMTP, SMTP-AUTH, Telnet,
SNMPv1, HTTP/HTTPS server, TFTP client and server,
SMTP client, APOP, LLTD responder,
Raw Port (PC scanner)
Network type
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
®
®
Management utilities
BRAdmin Light for Windows 2000 Professional, Windows XP,
®
Windows XP Professional x64 Edition, Windows Vista™,
®
®
Windows Server 2003, Windows Server 2003 x64 Edition and
®
Mac OS X 10.2.4 or greater
E
®
®
BRAdmin Professional for Windows 2000 Professional, Windows
®
XP, Windows XP Professional x64 Edition, Windows Vista™,
®
Windows Server 2003 and Windows Server 2003 x64 Edition
®
®
Web BRAdmin for Windows 2000 Professional, Windows XP,
®
Windows XP Professional x64 Edition, Windows Vista™,
®
Windows Server 2003 and Windows Server 2003 x64 Edition
Client computers with a web browser supporting Java™
1
2
3
Printing only for Windows Server® 2003
Mac OS® X 10.2.4 or greater (mDNS)
171
Glossary
F
F
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
ADF (automatic document feeder)
Scanning
The process of sending an electronic
The document can be placed in the ADF
and scanned one page at a time
automatically.
image of a paper document into your
computer.
Beeper Volume
Temporary settings
Volume setting for the beep when you
press a key or make an error.
You can select certain options for each
copy without changing the default
settings.
Cancel Job
User Settings List
Cancels a print job and clears the
machine’s memory.
A printed report that shows the current
settings of the machine.
Contrast
Setting to compensate for dark or light
documents, by making copies of dark
documents lighter and light documents
darker.
Gray scale
The shades of gray available for copying
photographs.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during On-
Screen Programming.
Menu mode
Programming mode for changing your
machine’s settings.
OCR (optical character recognition)
The bundled ScanSoft™ PaperPort™
®
11SE with OCR or Presto!
®
PageManager software application
converts an image of text to text you can
edit.
PictBridge
Allows you to print photos directly from
your PictBridge compatible digital camera
at high resolution for photo quality printing.
Resolution
The number of vertical and horizontal lines
per inch.
172
Index
G
temporary settings ................................ 31
A
ADF (automatic document feeder)
Apple Macintosh
See Software User’s Guide on the
CD-ROM.
®
®
D
specification ....................................... 168
Document
B
Brother
how to load
accessories and supplies ....................... iii
service centers ........................................ ii
Drum unit
Duplex (2-sided)
C
Cleaning
E
®
ControlCenter2 (for Maintosh )
Error messages on LCD .......................... 81
Change Parts
See Software User’s Guide on the
CD-ROM.
ControlCenter3 (for Windows )
®
See Software User’s Guide on the
Print Unable XX .................................... 84
Scan Unable XX ................................... 84
Toner Life End .................................... 117
CD-ROM.
out of memory .......................................38
G
173
F
N
Function Lock ...........................................25
Network
printing
See Network User’s Guide on the
CD-ROM.
G
scanning
See Software User’s Guide on the
CD-ROM.
H
HELP
O
P
J
Packing and shipping the machine ........ 139
Page layout (N in 1) ................................. 33
PaperPort™ 11SE with OCR
See Software User’s Guide on the
CD-ROM and Heip in the PaperPort™
11SE application to access How-to-Guides.
PictBridge
DPOF printing ....................................... 42
specification ........................................ 168
Print
Job Cancel key ..................................... 65
specifications ...................................... 167
Printing
Jams
L
M
Machine information
Macintosh
See Software User’s Guide on the
CD-ROM.
replacing
toner cartridge ..................................117
waste toner box ................................133
Memory
®
See Software User’s Guide on the
CD-ROM.
174
Q
T
Tray use, setting
R
Reducing
Replacing
Resolution
Troubleshooting ....................................... 64
document jam ....................................... 86
if you are having difficulty
S
Safety instructions ....................................56
Scanner glass, using ................................20
Scanning
See Software User’s Guide on the
CD-ROM.
U
Security
administrator password ......................25
Serial number
V
Volume, setting
W
®
Windows
See Software User’s Guide on the
CD-ROM.
G
175
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because the power requirements of your Digital Copier/Printer may not be
compatible with the power available in foreign countries. Using USA or Canada models
overseas is at your own risk and may void your warranty.
USA/CAN
|
