FAX-1840C
FAX-1940CN
MFC-3240C
MFC-3340CN
®
Version B
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the
machine. Calls must be made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be
recorded as the original owner of the product. Your registration with Brother:
■ may serve as confirmation of the purchase date of your product
should you lose your receipt;
■ may support an insurance claim by you in the event of product
loss covered by insurance; and,
■
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet
or, for your convenience and most efficient way to register your new
product, register on-line at
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax
Machine/Multi-Function Center needs. You can download the latest
software and utilities, read FAQs and troubleshooting tips to learn how to
get the most from your Brother product.
You can check here for Brother driver updates.
For Customer Service
In USA:
1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get
instant answers to common technical questions and product information for
all Brother products. This system is available 24 hours a day, 7 days a
week. You can use the system to receive faxed instructions and an Index of
fax back subjects.
In USA only:
1-800-521-2846
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are
available at most Brother retailers. If you cannot find the accessory you
need and you have a Visa, MasterCard, Discover, or American Express
credit card, you can order accessories directly from Brother. (In the USA,
you can visit us online for a complete selection of the Brother accessories
and supplies that are available for purchase.)
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
In Canada: 1-877-BROTHER (voice)
Description
Item
Ink Cartridge Standard <black>
Ink Cartridge High Yield <black>
Ink Cartridge <cyan> (blue)
Ink Cartridge <magenta> (red)
Ink Cartridge <yellow>
LC41BK (Prints up to 500 pages)
LC41HYBK (Prints up to 900 pages)
LC41C (Prints up to 400 pages)
LC41M (Prints up to 400 pages)
LC41Y (Prints up to 400 pages)
BP60 GLL
Premium Glossy Photo Paper
(Letter size / 20 sheets)
Matte Inkjet Paper
(Letter size / 25 sheets)
BP60 ML
BP60 PL
Inkjet Plain Paper
(Letter size / 250 sheets)
Telephone Line Cord
LG3077001
Telephone Handset (FAX-1840C and LE0446011
FAX-1940CN only)
Handset Curled Cord (FAX-1840C
and FAX-1940CN only)
LE6681001
Power Protector for A/C Power
Telephone Line Surges and Voltage
Spikes (2 outlets)
QPD120
Power Protector for A/C Power
Telephone Line Surges and Voltage
Spikes (8 outlets)
FX120
User's Guide
LF5686001 (English for USA and Canada)
LF5710001 (French For Canada)
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S
LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES
NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK
AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS
OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR
OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been
compiled and published, covering the latest product descriptions and
specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
iii
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
but not limited to damage resulting from
use of non Brother®-brand parts and
Consumable and Accessory Items);
• This limited warranty ("warranty") is given
only to the original end-use/retail
purchaser (referred to in this warranty as
"Original Purchaser") of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
"this Product").
(4) Consumable and Accessory Items that
expired in accordance with a rated life;
and,
(5) Problems arising from other than defects
in materials or workmanship.
• If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was
used (including but not limited to floor
models or refurbished product), prior to
your purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
(6) Normal Periodic Maintenance Items,
such as Paper Feeding Kit, Fuser and
Laser Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted
warranty repair without authorization from
Brother and/or alteration/removal of the
serial number).
What is covered:
• This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, therma PLUS paper and thermal
paper.
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329 for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of
your dated bill of sale showing that this
Product was purchased within the U.S. For
the name of local Brother Authorized Service
Center(s), call 1-800-521-2846.
• Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
• This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
• Machines: one year from the original
purchase date.
What Brother will ask you to do:
After contacting Brother or
a
Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping,
packing
product,
and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.
• Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period,
Brother or its Authorized Service Center will
repair or replace the Machine and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or
replace the Machine and/or accompanying
Consumable and Accessory Items is made
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation,
improper or abnormal use, misuse,
neglect or accident (including but not
limited to transporting this Product
without the proper preparation and/or
packaging);
(3) Damage caused by another device or
software used with this Product (including
iv
Brother® One Year Limited Warranty and Replacement Service
(USA only)
by Brother in its sole discretion. Brother
reserves the right to supply a refurbished or
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep
the replacement Machine that is sent to you
and your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
remanufactured
replacement
Machine
and/or accompanying Consumable and
Accessory Items and use refurbished parts
provided such replacement products
conform to the manufacturer's specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged
for any service and/or replacement
parts/products at Brother's then current
published rates.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for that repair or replacement as
described above, Brother shall not be liable
for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY
AND ALL WARRANTIES OTHER THAN
THIS ONE, WHETHER EXPRESS OR
When a replacement Machine is authorized
by Brother, and you have delivered the
Machine to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold
against the credit card account number that
you provide until Brother receives your
original Product and determines that your
original Product is entitled to warranty
coverage. Your credit card will be charged up
to the cost of a new Product only if: (i) you do
not return your original Product to Brother
within five (5) business days; (ii) the problems
with your original Product are not covered by
the limited warranty; (iii) the proper packaging
instructions are not followed and has caused
IMPLIED,
INCLUDING
IMPLIED
WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR
A
PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED.
• This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother's obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
• This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
• This Limited Warranty (and Brother's
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that
you ship this Product.
© 2003 Brother International Corporation
v
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the machine/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your User’s Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest Authorized
Service Center call 1-877-BROTHER.
Internet support: [email protected] or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
vi
Safety precautions
To use the machine safely
Please refer to these instructions for later reference and before
attempting any maintenance.
WARNING
There are high voltage
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
electrodes inside the machine.
Before you clean the machine,
make sure you have
unplugged the telephone line
cord first and then the power
cord from the AC power outlet.
To prevent injuries, be careful
not to touch the area shaded in
the illustration.
When you move the machine,
grasp the side handholds as
shown in the illustration.
When you move the machine,
place a hand at each side of the
unit so you are supporting the
base when you lift it. (See the
illustration on the right.)
vii
■ Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall jack. Never
install telephone wiring during a lightning storm. Never install a
telephone wall jack in a wet location.
■ This product must be installed near an AC power outlet that is
easily accessible. In case of emergencies, you must disconnect
the power cord from the AC power outlet in order to shut off
power completely.
■ To reduce the risk of shock or fire, use only a No. 26 AWG or
larger telecommunication line cord.
Caution
■ Lightning and power surges can damage this product! We
recommend that you use a quality surge protection device on the
AC power line and on the telephone line, or unplug the cords
during a lightning storm.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or washing machine, in a
wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There
may be a remote risk of electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity
of the leak.
4. Use only the power cord provided with the machine.
SAVE THESE INSTRUCTIONS
viii
Choosing a location
Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a telephone wall
jack and a standard, grounded AC power outlet. Choose a location
where the temperature remains between 50° and 95°F (10°-35°C).
Caution
■ Avoid placing your machine in a high-traffic area.
■ Avoid placing your machine on the carpet.
■ Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■ Do not expose the machine to direct sunlight, excessive heat,
moisture, or dust.
■ Do not connect your machine to electrical outlets controlled by
wall switches or automatic timers.
■ Disruption of power can wipe out information in the machine’s
memory.
■ Do not connect your machine to electrical outlets on the same
circuit as large appliances or other equipment that might disrupt
the power supply.
■ Avoid interference sources, such as speakers or the base units
of cordless phones.
ix
Quick Reference Guide
Storing Speed-Dial numbers
Sending faxes
1
2
Press Menu/Set, 2, 3, 2.
Using the dial pad, enter a
two-digit Speed-Dial
location number, and then
press Menu/Set.
Enter a number (up to 20
digits), and then press
Menu/Set.
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set.
Automatic Transmission
1
If it is not illuminated in
green, press
(Fax).
2
3
Load your document.
Enter the fax number using
One-Touch, Speed-Dial,
Search or the dial pad.
3
4
4
Press Black Start or
Color Start.
Storing numbers
Storing One-Touch Dial
numbers
5
Press Stop/Exit.
1
2
Press Menu/Set, 2, 3, 1.
Press the One-Touch key
where you want to store the
number.
To access a One-Touch
number that is shown in a
black square on the control
panel, hold down Shift as
you press the One-Touch
key.
3
4
Enter a number (up to 20
digits), and then press
Menu/Set.
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set.
5
Press Stop/Exit.
x
Dialing operations
Making copies
One-Touch Dialing/
Speed-Dialing
1
Press
illuminate it in green.
(Copy) to
1
If it is not illuminated in
2
3
Load your document.
green, press
(Fax).
Press Black Start or
Color Start.
2
3
Load your document.
Press the One-Touch key of
the number you want to call.
To dial a One-Touch
number that is shown in a
black square on the control
panel, hold down Shift as
you press the One-Touch
key.
—OR—
Press Search/Speed Dial
,
press #, and then press the
two-digit Speed-Dial
number.
4
Press Black Start or
Color Start.
Using Search
1
If it is not illuminated in
green, press (Fax).
2
3
Load your document.
Press Search/Speed Dial
,
and then enter the first letter
of the name you’re looking
for.
4
5
Press
memory.
or to search the
Press Black Start or
Color Start.
xi
Table of Contents
Setting the Mode Timer
Setting the Mode Timer
xii
Setting the Handset Volume
(FAX-1840C and FAX-1940CN only) ....................2-7
Choosing the Handset Volume (For Volume Amplify)
(FAX-1840C and FAX-1940CN only) .....................2-8
Setting Volume Amplify
(FAX-1840C and FAX-1940CN only) .....................2-9
Setting up Polled Transmit
(Not available for color faxes)...............................3-16
xiii
Basic receiving operations
(FAX-1840C, MFC-3240C and MFC-3340CN only)...... 4-1
Setting the Fax/Tel Announcement
(FAX-1940CN only) ................................................ 4-7
Telephone (voice) operations
(FAX-1840C and FAX-1940CN only) ............................5-8
Answering calls with the Speaker Phone
xiv
xv
Sorting copies
(FAX-1940CN and MFC-3340CN only)..............9-9
Using PhotoCapture Center™ for scanning
Standard telephone and FCC Notices
used in the United States only..............................11-1
xvi
Federal Communications Commission (FCC)
Declaration of Conformity (USA only)...................11-3
Industry Canada Compliance Statement
(Canada only).......................................................11-4
LAN connection
(FAX-1940CN and MFC-3340CN only)................11-4
Document is jammed inside the front of
the machine......................................................12-5
What does your telephone company’s
xvii
Connecting an external telephone answering
device (TAD) ........................................................A-11
Recording outgoing message (OGM) on
an external TAD ...............................................A-13
Installing machine, external two-line TAD and
two-line telephone ............................................A-16
If you are installing the machine to work
with a PBX........................................................A-17
xviii
Network (LAN)
(FAX-1940CN and MFC-3340CN only) ...................... S-10
Optional External Wireless Print/Scan Server
(NC-2200w) (MFC-3240C and MFC-3340CN only).... S-11
(FAX-1840C, MFC-3240C and MFC-3340CN only) ............ R-3
xix
Introduction
1
Using this Guide
Thank you for buying a Brother fax machine or Multi-Function Center
(MFC). Your machine is simple to use, with LCD screen instructions
to guide you through programming it. You can make the most of your
machine by reading through this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you will see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Bold
Bold typeface identifies specific keys on the
machine control panel.
Italics
Italicized typeface emphasizes an important point
or refers you to a related topic.
Courier New Courier New type face identifies the messages on
the LCD of the machine.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the machine.
INTRODUCTION 1 - 1
FAX-1840C
1
2
3
4 5 6
7
8
9
12
11
10
FAX-1940CN
1
2
3
4 5 6
7
8
9
13
12
11
10
INTRODUCTION 1 - 3
One-Touch keys
Hook (MFC-3240C and
MFC-3340CN only)
Press before dialing if you want to
make sure a fax machine will
answer, and then press Black Start
or Color Start.
1
These keys give you instant access
to previously stored Quick-Dial
numbers.
Shift
To access a One-Touch number in
a black square on the control panel,
hold down this key as you press the
One-Touch key.
Speaker Phone (FAX-1940CN
only)
Lets you speak to another party
without lifting the handset.
Ink (MFC-3240C and
MFC-3340CN only)
2
—OR—
Press before dialing if you want to
make sure a fax machine answers,
andthen pressBlack Start or Color
Start.
Lets you clean the print head, check
the print quality, and check the
available ink volume.
Ink/Reports (FAX-1840C and
FAX-1940CN only)
Redial/Pause
Lets you clean the print head, check
the print quality, and check the
available ink volume.
Redials the last number you called.
It also inserts a pause in quick-dial
numbers.
—OR—
Fax Resolution
Letsyouaccess theReportsmenu if
pressed while holding it down with
the shift key.
Adjusts the resolution when you
send a fax.
Microphone
(FAX-1940CN only)
Copy keys
3
Picksup your voice when you speak
to another party using
Speaker Phone.
Options
You can quickly and easily select
temporary settings for copying.
Mode keys:
5
Quality
Use this key for temporary copy
settings.
Fax
Lets you access Fax mode.
Fax and telephone keys
4
Scan (MFC-3240C and
MFC-3340CN only)
Hook/Hold (FAX-1840C only)
Press before dialing if you want to
make sure a fax machine will
answer, and then press Black Start
or Color Start.
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Liquid Crystal Display (LCD)
—OR—
6
Lets you place telephone calls on
hold.
Displaysmessages onthescreento
help you set up and use your
machine.
1 - 4 INTRODUCTION
Color Start
Dial Pad
7
0
Use these keys to dial telephone
and fax numbers and as a keyboard
for entering information into the
machine.
Lets you start sending faxes or
making copies in full color.
Also for MFC-3240C and
MFC-3340CN, lets you start a
scanning operation (in color or
mono, depending on the scanning
setting on your PC).
The # key lets you temporarily
switch the dialing mode during a
telephone call from Pulse to Tone.
Navigation keys:
8
A
Black Start
Menu/Set
The same key is used for Menu and
Set operations.
Lets you start sending faxes or
making copies in black and white.
Also for MFC-3240C and
Lets you access the Menu to
program and store your settings in
the machine.
MFC-3340CN, lets you start a
scanning operation (in color or
mono, depending on the scanning
setting on your PC).
B
C
You can press these keys to adjust
the volume.
Stop/Exit
Stops an operation or exits from the
menu.
▲ Search/Speed Dial
Lets you look up numbers that are
stored in the dialing memory. It also
lets you dial stored numbers by
pressing # and a two-digit number.
Message Center keys
(FAX-1940CN only)
MC On/Off
Lets you activate the Message
Center and will blink if you have new
messages.
Press to scroll backward to a menu
selection.
Play/Record
▲ or ▼
Lets you listen to voice messages
stored in memory. Also, lets you
record telephone calls.
Press to scroll through the menus
and options.
▼ Hold (FAX-1940CN only)
Lets you place telephone calls on
hold.
Erase
Lets you delete voice messages, all
fax messages or all messages.
On/Off
9
You can turn the machine on or off.
Also, you can set the On/Off Setting
so the machine can still receive
faxes when it is turned off.
PhotoCapture
(MFC-3340CN only)
Lets you access the PhotoCapture
Center™ mode.
D
INTRODUCTION 1 - 5
Turning the machine on and off
When the machine is idle, you can turn it on and off by pressing the
On/Off key. In Off mode, no machine operations will be available.
Even if you turned the machine off, it will periodically clean the print
head to preserve print quality.
Turning the machine off
Press and hold down the On/Off key
until the LCD shows:
Shutting Down
The LCD light will go off.
Turning the machine on
Press and hold down the On/Off key
until the LCD shows:
Please Wait
The LCD will show the date and time (Fax mode).
Even in Off mode, you can receive fax and telephone calls by
customizing the On/Off key as explained below.
If you have connected an external telephone or TAD, it is always
available.
On/Off Setting
You can customize the machine’s On/Off key. The default setting is
Fax Receive:Off. Your machine will not work when it is switched
Off, but it will purge the ink head periodically. If you turn this setting
to Fax Receive:On, you can receive faxes or calls even when the
machine is switched Off.
1
2
3
4
Press Menu/Set, 1, 6.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
6.On/Off Setting
Press Stop/Exit.
1 - 6 INTRODUCTION
On/Off Setting
Receive Mode Available Operations
— No machine operations will be
Fax Receive:Off
available.
(default)
Fax Receive:On Fax Only
External TAD
Fax Receive (automatically), Easy
Receive, Delayed Fax*1, Remote Fax
Options*1, Remote Retrieval*1
(Except
FAX-1940CN)
■
(FAX-1840C and FAX-1940CN
only) You can receive telephone
calls by lifting the handset.
MC:Msg. Ctr. Fax Receive (automatically), Recording
(FAX-1940CN
only)
of incoming messages, Fax Detect,
Delayed Fax*1, Remote Fax Options*1,
Remote Retrieval*1
■
You can receive telephone calls by
lifting the handset.
Manual
Fax/Tel*2
Delayed Fax*1, Easy Receive
■
(FAX-1840C and FAX-1940CN
only) You can receive telephone
calls by lifting the handset.
*1 Should be set before you switch off the machine.
*2 (MFC-3240C and MFC-3340CN only) You can not receive a fax automatically
even if you have set the receive mode to Fax/Tel.
The external telephone is always available.
INTRODUCTION 1 - 7
Load documents
You can send a fax, make copies, and scan from the ADF (automatic
document feeder).
Using the automatic document feeder (ADF)
The ADF can hold up to 20 pages and feeds each sheet individually.
Use standard 20 lb (80 g/m2) paper and always fan the pages before
putting them in the ADF.
Recommended environment
Temperature:
Humidity:
Paper:
68° - 86° F (20° - 30° C)
50% - 70%
20 lb LTR (80 g/m2 A4)
DO NOT use paper that is curled, wrinkled, folded, ripped,
stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
■ Make sure documents written with ink are completely dry.
■ Documents to be faxed must be from 3.5 to 8.5 inches (8.9 to
21.6 cm) wide and 5 to 14 inches (12.7 to 35.6 cm) long.
1 - 8 INTRODUCTION
1
2
Fan the pages well and stagger them at an angle.
Open the document support (1) and the document tray (2),
then pull out the extension (3).
3
4
Put the documents face down, top edge first in the ADF until
you feel them touch the feed roller (4).
Adjust the paper guides to fit the width of your documents (5).
Documents are
Face Down in the ADF.
Paper
Guides
DO NOT pull on the document while it is feeding.
INTRODUCTION 1 - 9
About paper
The print quality can be affected by the type of paper you use in the
machine.
To get the best print quality for the settings you’ve chosen, always
set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper,
transparencies and envelopes.
We recommend testing various paper types before purchasing large
quantities.
For best results, use the recommended paper.
■ When you print on inkjet paper (coated paper),
transparencies and glossy paper, be sure to select the
proper media in the “Basic” tab of the printer driver or in the
Paper Type setting of the menu (Menu/Set, 1, 2).
■ When you print on Brother glossy paper, load the instruction
sheet included with the glossy paper in the paper tray first,
and then place the glossy paper on the instruction sheet.
■ When you use transparencies or glossy paper, remove each
sheet immediately to prevent smudging or paper jams.
■ Avoid touching the printed surface of the paper immediately
after printing; the surface may not be completely dry and
may stain your fingers.
Recommended Paper
To get the best print quality, we suggest using Brother paper.
(See table below.)
We recommend using “3M Transparency Film” when you print on
transparencies.
Brother Paper
Paper Type
Letter Plain
Item
BP60PL
BP60GLL
BP60ML
Letter Glossy
Letter Inkjet
(Photo Matte)
1 - 10 INTRODUCTION
Handling and using special paper
■ Store paper in its original packaging, and keep it sealed. Keep the
paper flat and away from moisture, direct sunlight and heat.
■ The coated side of glossy paper is shiny. Avoid touching the
shiny (coated) side. Load glossy paper with the shiny side facing
down.
■ Avoid touching either side of transparencies, because they
absorb water and perspiration easily, and this may cause
decreased output quality. Transparencies designed for laser
printers/copiers may stain your next document. Use only
transparencies recommended for inkjet printing.
Do not use paper:
■ that are damaged, curled, wrinkled, or irregularly shaped
0.08 in.
or longer
0.08 in.
or longer
■ that are extremely shiny or highly textured
■ that were previously printed by a printer
■ that cannot be arranged uniformly when stacked
■ that are made with a short grain
INTRODUCTION 1 - 11
Paper weight, thickness and capacity
Paper Type
Weight
Thickness
No. of sheets
Cut Paper
Plain Paper
Inkjet Paper
Glossy Paper
Photo Card
Index Card
Post Card
17 to 32 lb
0.003" to 0.006"
(0.08 to 0.15 mm)
100*
(64 to 120 g/m2)
17 to 53 lb
(64 to 200 g/m2)
0.003" to 0.01"
(0.08 to 0.25 mm)
20
20
20
30
30
10
10
Up to 58 lb
(Up to 220 g/m2)
Up to 0.01"
(Up to 0.25 mm)
Cards
Up to 64 lb
(Up to 240 g/m2)
Up to 0.01"
(Up to 0.28 mm)
Up to 32 lb
(Up to 120 g/m2)
Up to 0.006"
(Up to 0.15 mm)
Up to 53 lb
(Up to 200 g/m2)
Up to 0.01"
(Up to 0.23 mm)
Envelopes
20 to 25 lb
(75 to 95 g/m2)
Up to 0.02"
(Up to 0.52 mm)
Transparencies
-
-
* Up to 50 sheets for Legal size paper (20 lb).
* Up to 100 sheets of 20 lb.
Paper capacity of the output paper tray
Output Paper
Tray
Up to 50 sheets of 20 lb (Letter)
■ Transparencies or glossy paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
■ Legal paper cannot be stacked on the output
paper tray.
INTRODUCTION 1 - 13
Printable area
The printable area depends on the settings in the application you are
using. The figures below show the unprintable areas on cut sheet
paper and envelopes.
Cut Sheet Paper
Envelopes
3
4
3
4
1
1
2
■ unprintable area
2
1Top
2Bottom
3Left
4Right
0.12 in.
(0 in.)*1
0.12 in.
(0 in.)*1
0.12 in.
(0 in.)*1
0.12 in.
(0 in.)*1
Cut Sheet
Envelopes
0.47 in.
0.94 in.
0.12 in.
0.12 in.
,
*1 When you set the Borderless feature to On.
Printable area depends on the Printer driver settings.
The figures above are approximate and the printable area may
vary depending on the type of cut sheet paper you are using.
1 - 14 INTRODUCTION
How to load paper, envelopes and post cards
To load paper or other media
1
Pull the paper tray completely out of the machine and remove
the output paper tray.
2
Press and slide the paper side guide to fit the paper width.
Paper Side Guide
3
Pull out the paper support and unfold the paper support flap.
Paper Support
Paper Support Flap
Use the paper support flap for Letter, Legal and A4.
INTRODUCTION 1 - 15
4
5
Fan the stack of paper well to avoid paper jams and mis-feeds.
Gently insert the paper into the paper tray print side down and
the leading edge (top of the paper) in first.
Check that the paper is flat in the tray and below the maximum
paper mark.
Maximum Paper Mark
■ Make sure the paper side guides touch the sides of the
paper.
■ Be careful that you do not push the paper in too far; it may
lift at the back of the tray and cause feed problems.
6
Put the output paper tray back on and push the paper tray firmly
back into the machine.
1 - 16 INTRODUCTION
To load envelopes
■ Use envelopes that weigh from 20 to 25 lb.
■ Some envelopes require margin settings in the application. Make
sure you do a test print first.
To prevent possible damage to the feeding mechanism, do not
use the types of envelopes shown below.
DO NOT USE ENVELOPES:
■ that are of a baggy construction
■ that are embossed (have raised writing on them)
■ that have clasps on them
■ that are not sharply creased
■ that are preprinted on the inside
■ Glue
■ Rounded
■ Double flap ■ Triangular
flap
flap
How to load envelopes
1
Before loading, press the corners and sides of the envelopes to
make them as flat as possible.
If the envelopes are ‘double-feeding,’ put one envelope in the
paper tray at a time.
INTRODUCTION 1 - 17
2
Insert the envelopes into the paper tray with the address side
down and the leading edge (top of the envelopes) in first. Slide
the paper side guide to fit the width of the envelopes.
If you have problems when printing on envelopes, try the
following suggestions:
1
2
Open the envelope flap.
Make sure the open flap is either to the side of the envelope or
to the back edge of the envelope when printing.
3
Adjust the size and margin in your application.
To load post cards
1
Raise the paper stop and insert the post cards into the paper
tray. Slide the paper side guide to fit the width of the post cards.
1 - 18 INTRODUCTION
About fax machines
Custom features
Do you have Voice Mail on the phone line?
If you have Voice Mail on the phone line where you will install your
new machine, there is a strong possibility that Voice Mail and the
machine may conflict with each other while receiving incoming calls.
Why should there be problems?
Since both the machine and Voice Mail will pick up the call, after the
number of rings you have set, each of them has the ability to keep
the other from receiving calls.
For example, if Voice Mail is set to answer after two rings and your
machine is set to answer after four, Voice Mail will stop your machine
from receiving faxes.
If you set Voice Mail and the Brother machine to answer after the
same number of rings, there is no way of knowing which one will
answer first. It is important to remember that neither Voice Mail nor
the machine can pass the call back to the other after the call has
been answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned, is to get
a second phone number on your present phone line.
Many people with Voice Mail choose an alternative service, which is
called “Distinctive Ring”, and they are very satisfied with it.
Another way to avoid possible problems is to replace Voice Mail with
an answering machine. Your Brother machine is designed to work
with an answering machine or TAD (telephone answering device).
INTRODUCTION 1 - 19
Fax tones and handshake
When someone is sending a fax, the machine sends fax calling tones
(CNG tones). These are quiet, intermittent beeps every 4-seconds.
You’ll hear them after you dial and press Black Start or
Color Start and they will continue for about 60 seconds after
dialing. During that time, the sending machine must begin the
“handshake”, or connection, with the receiving machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You will soon learn to listen
for these quiet beeps each time you answer a phone on your fax line,
so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows Receiving.
If your machine is set to the Fax Only mode, it will answer every call
automatically with fax receiving tones. If the other person hangs up,
your machine will continue to send the “chirps” for about 40 seconds,
and the LCD continues to show Receiving. To cancel receiving,
press Stop/Exit.
The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machine’s “chirps” overlap. This must be for
at least 2 to 4 seconds, so both machines can understand how each
is sending and receiving the fax. The handshake cannot begin until
the call is answered, and the CNG tones only last for about 60
seconds after the number is dialed. So it is important for the receiving
machine to answer the call in as few rings as possible.
When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
1 - 20 INTRODUCTION
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check
a fax transmission while it is in progress. If the machine detects
errors during fax transmission, it resends the pages of the fax that
had an error. ECM transmissions are only possible between fax
machines that both have this feature. If they do, you may send and
receive fax messages that are continuously being checked by the
machine.Your machine must have enough memory for this feature to
work.
INTRODUCTION 1 - 21
Getting started
2
Initial Setup
Setting the Date and Time
When the machine is not in use it will display the date and time. If you
set up the Station ID the date and time displayed by your machine
will be printed on every fax you send. If there is a power failure, you
may have to reset the date and time. No other settings will be
affected.
1
2
Press Menu/Set, 0, 2.
Enter the last two digits of the year.
Press Menu/Set.
2.Date/Time
3
Enter two digits for the month.
Press Menu/Set.
(For example, enter 09 for September, or 10 for October.)
Enter two digits for the day.
4
5
6
Press Menu/Set. (For example, enter 06 for 6th.)
Enter the time in 24-Hour format.
Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.)
Press Stop/Exit.
The LCD now shows the date and time whenever the machine
is in Fax mode.
Setting Tone and Pulse dialing mode
1
2
Press Menu/Set, 0, 4.
Press ▲ or ▼ to select Pulse(or
Tone).
4.Tone/Pulse
Press Menu/Set.
Press Stop/Exit.
3
2 - 1 GETTING STARTED
Setting the Station ID
You should store your name or company name and fax number so
they print on all fax pages you send.
1
2
Press Menu/Set, 0, 3.
Enter your fax number
(up to 20 digits).
3.Station ID
Press Menu/Set.
You cannot enter a hyphen. To enter a space press
between numbers.
once
3
4
Use the dial pad to enter your name (up to 20 characters).
Press Menu/Set.
Press Stop/Exit.
If the Station ID has already been programmed, the LCD will ask
you to press 1 to make a change or 2 to exit without changing.
NOTICE (For USA)
The Telephone Consumer Protection Act of 1991 makes it unlawful
for any person to use a computer or electronic device to send any
message via a telephone fax machine unless such messages
clearly contain, in a margin at the top or bottom of each transmitted
page, or on the first page of the transmission, the date and time it
is sent and an identification of the business or other entity or other
individual sending the message and the telephone number of the
sending machines or such business, other entity or individual.
GETTING STARTED 2 - 2
General Setup
Setting the Mode Timer
(MFC-3240C and MFC-3340CN only)
The machine has four temporary mode keys on the control panel:
PhotoCapture (MFC-3340CN only), Fax, Scan and Copy. You can
change the number of seconds or minutes the machine takes after
the last Scan, Copy or PhotoCapture operation before it returns to
Fax mode. If you select Off, the machine stays in the mode you
used last.
1
2
Press Menu/Set, 1, 1.
Press ▲ or ▼ to select
0Sec, 30Secs, 1Min, 2Mins, 5Minsor Off.
1.Mode Timer
Press Menu/Set.
3
Press Stop/Exit.
Setting the Mode Timer
(FAX-1840C and FAX-1940CN only)
The machine has two temporary mode keys on the control panel: Fax
and Copy. You can change the number of seconds or minutes the
machine takes after the last Copy operation before it returns to Fax
mode. If you select Off, the machine stays in the mode you used
last.
1
2
Press Menu/Set, 1, 1.
Press ▲ or ▼ to select
0Sec, 30Secs, 1Min, 2Mins, 5Minsor Off.
1.Mode Timer
3
4
Press Menu/Set.
Press Stop/Exit.
2 - 3 GETTING STARTED
Setting the Paper Type
To get the best print quality, set the machine for the type of paper you
are using.
1
2
Press Menu/Set, 1, 2.
Press ▲ or ▼ to select
Plain, Inkjet, Glossyor Transprncy.
2.Paper Type
Press Menu/Set.
Press Stop/Exit.
3
The machine ejects paper with printed surfaces face up onto the
paper tray in the front of the machine. When you use
transparencies or glossy paper, remove each sheet immediately
to prevent smudging or paper jams.
Setting the Paper Size
You can use five sizes of paper for printing copies: Letter, Legal, A4,
A5, and 4" x 6" and three sizes for printing faxes: Letter, Legal and
A4. When you change the type of paper you load in the machine, you
will need to change the setting for Paper Size at the same time so
your machine can fit an incoming fax on the page.
1
2
Press Menu/Set, 1, 3.
Press ▲ or ▼ to select
Letter, Legal, A4, A5or 4"x6".
3.Paper Size
Press Menu/Set.
Press Stop/Exit.
3
GETTING STARTED 2 - 4
Setting the Ring Volume
You can turn the ring Ring Volume:Offor you can select the ring
volume level.
1
2
Press Menu/Set, 1, 4, 1.
Press ▲ or ▼ to select
Low, Med, Highor Off.
1.Ring
Press Menu/Set.
Press Stop/Exit.
—OR—
3
You can adjust the ring volume when your machine is idle (not being
used). In Fax mode , press or to adjust the volume
level. Every time you press these keys, the machine will ring so you
can hear the active setting as the LCD shows it. The volume changes
with each key press. The new setting will stay until you change it
again.
Setting the Beeper Volume
You can change the beeper volume. The default (factory) setting is
Beeper:Low. When the beeper is on, the machine will beep when
you press a key, make a mistake or after you send or receive a fax.
1
2
Press Menu/Set, 1, 4, 2.
Press ▲ or ▼ to select your option.
(Low, Med, Highor Off)
2.Beeper
Press Menu/Set.
Press Stop/Exit.
3
2 - 5 GETTING STARTED
Setting the Speaker Volume
You can adjust the speaker volume.
1
2
Press Menu/Set, 1, 4, 3.
Press ▲ or ▼ to select
Low, Med, Highor Off.
3.Speaker
Press Menu/Set.
Press Stop/Exit.
—OR—
3
Press Hook, and then adjust the speaker volume by pressing
or . The LCD shows the setting you are choosing. Each
key press changes the volume to the next setting. The new
setting will remain until you change it again.
FAX-1940CN only
When
(Fax) is illuminated you can also change the speaker
volume in the following ways:
PressSpeaker Phone, and then adjust the speaker volume by
pressing
or
. The LCD shows the setting you are
choosing. Each key press changes the volume to the next
setting. The new setting will remain until you change it again.
—OR—
You can adjust the speaker volume while you are listening to
your OGM (Outgoing Message) and ICMs (Incoming Messages)
by pressing
or
.
If you turn Incoming Recording Monitor to OFF (Menu/Set, 2,
7, 3) the Speaker for screening calls will be disabled and you
won’t hear callers leaving messages. The volume for other
operations can still be controlled using
or
.
GETTING STARTED 2 - 6
Setting the Handset Volume
(FAX-1840C and FAX-1940CN only)
1
2
Press Menu/Set, 1, 4, 4.
Press ▼ to select Highor Low.
Press Menu/Set.
4.Handset
3
Press Stop/Exit.
—OR—
You can adjust the handset volume any time you are talking on
the telephone. There are two handset volume levels, Lowand
High. The default setting is Low.
Press
or
to adjust the volume level. The LCD shows the
setting you are choosing. The new setting will remain until you
change it again.
2 - 7 GETTING STARTED
Choosing the Handset Volume
(For Volume Amplify)
(FAX-1840C and FAX-1940CN only)
Before you begin to use the machine, you must decide if you need to
set the handset volume to Volume Amplify:Onfor a user who is
hearing-impaired. The AMPLIFY volume level complies with FCC
standards.
Volume Amplify:Off
This default setting is appropriate if none of the users are
hearing-impaired. During a conversation, users can press
or
on the control panel to adjust the volume to Lowor High. When the
handset is replaced, the handset volume will remain until you change
it again.
Volume Amplify:On—Temporary
This setting is appropriate if some of the users are hearing-impaired.
During a conversation, users can press
or
on the control
panel to adjust the volume to Low, Highor Volume Amplify.
When the handset is replaced, the handset volume returns to the
default setting of Low.
Volume Amplify:On—Permanent
Choose Volume Amplify:On—Permanentif all of the users are
hearing-impaired. During a conversation, users can press
or
on the control panel to adjust the volume to Beeper:Low,
Beeper:Highor Volume Amplify. When the handset is replaced,
the handset volume returns to the default setting of Volume
Amplify.
When you press
or
on the control panel to adjust the
volume, the LCD shows the setting you are choosing. Each key
press changes the volume to the next setting.
WARNING
It is important that you do NOT choose Permanentunless ALL
the users are hearing-impaired. Otherwise, the default setting of
Volume Amplifymay damage the hearing of some users.
GETTING STARTED 2 - 8
Setting Volume Amplify
(FAX-1840C and FAX-1940CN only)
before you do the following steps:
1
2
Press Menu/Set, 1, 4, 5.
If none of the users are
hearing-impaired, press ▲ or ▼ to select Off, and then press
Menu/Set and go to Step 4.
5.Volume Amplify
—OR—
If some or all of the users are hearing-impaired, select
On, and then press Menu/Set.
3
4
If all the users are hearing-impaired, press ▲ or ▼ to select
Permanent, and then press Menu/Set.
—OR—
If only some of the users are hearing-impaired, select
Temporary, and then press Menu/Set.
Press Stop/Exit.
2 - 9 GETTING STARTED
Turning on Automatic Daylight Savings Time
You can set the machine to change automatically for Daylight
Savings Time. It will reset itself forward one hour in the Spring and
backward one hour in the Fall. Make sure you have set the correct
day and time in the Date/Timesetting.
1
2
Press Menu/Set, 1, 5.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
5.Auto Daylight
3
Press Stop/Exit.
Setting the LCD Contrast
You can adjust the LCD contrast for a sharper and more vivid
display. If you are having difficulty reading the LCD from your
position, try changing the contrast setting for improved viewing.
1
2
Press Menu/Set, 1, 7.
Press ▲ or ▼ to select Lightor
Dark.
7.LCD Contrast
Press Menu/Set.
Press Stop/Exit.
3
GETTING STARTED 2 - 10
Setup Send
3
How to enter Fax mode
Before sending faxes, make sure
(Fax) is illuminated in
green. If not, press
(Fax) to enter Fax mode. The default
setting is Fax.
How to dial
You can dial in any of the following ways.
Manual dialing
Press all of the digits of the phone or fax number.
3 - 1 SETUP SEND
One-Touch dialing
Press the One-Touch Key of the location you want to call. (See
To dial One-Touch numbers in the black square, hold down Shift as
you press the One-Touch Key.
(FAX-1940CN)
(MFC-3340CN)
(FAX-1840C/MFC-3240C)
Speed-Dialing
Press Search/Speed Dial, #, and then the two digit Speed-Dial
two-digit number
If the LCD shows Not Registeredwhen you enter the
Speed-Dial number, a number has not been stored for it.
SETUP SEND 3 - 2
Search
You can search for names you have stored in the One-Touch and
Speed-Dial memories. Press Search/Speed Dial and the
To search numerically
or
To search alphabetically*
* To search alphabetically, you can use the dial pad to enter the first
letter of the name you are looking for.
Fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause, and then press Black Start or Color Start to try
again. If you want to make a second call to the last number dialed,
you can save time by pressing Redial/Pause and Black Start or
Color Start.
Redial/Pause only works if you dialed from the control panel.
If you are sending a fax automatically and the line is busy, the
machine will automatically redial one time after five minutes.
3 - 3 SETUP SEND
How to Fax (B&W and Color)
Color fax transmission
Your machine can send a color fax to machines that support this
feature.
However, color faxes cannot be stored in the memory. When you
send a color fax, the machine will send it in real time (even if Real
Time TXis set to Off).
Faxing from the ADF
Put the document face down in the ADF. To cancel, press
Stop/Exit.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Dial the fax number.
Press Black Start or Color Start.
■ The machine starts scanning the document.
If the memory is full and you are faxing a single page, it will be
sent in real time.
SETUP SEND 3 - 4
Automatic transmission
This is the easiest way to send a fax.
Do not pick up the handset or press Speaker Phone
(FAX-1940CN only) or Hook to listen for a dial tone.
1
2
3
If it is not illuminated in green, press
Load your document.
(Fax).
4
Press Black Start or Color Start.
Manual transmission
Manual transmission lets you hear the dialing, ringing and
fax-receiving tones while sending a fax.
1
2
3
If it is not illuminated in green, press
Load your document.
(Fax).
Pick up the handset of the machine (FAX-1840C and
FAX-1940CN)/external phone (MFC-3240C and MFC-3340CN)
and listen for a dial tone.
—OR—
Press Speaker Phone (FAX-1940CN only) or Hook and
listen for a dial tone.
4
5
6
Dial the fax number you want to call.
When you hear the fax tone, press Black Start or Color Start.
If you picked up the handset replace it.
3 - 5 SETUP SEND
Sending a fax at the end of a conversation
At the end of a conversation you can send a fax to the other party
before you both hang up.
1
Ask the other party to wait for fax tones (beeps) and then to
press Start or Send key before hanging up.
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Black Start or Color Start.
Out of Memory message
If you get an Out of Memorymessage while scanning the first page
of a fax, press Stop/Exit to cancel the fax. If you get an Out of
Memorymessage while scanning a subsequent page, you will have
the option to press Black Start to send the pages scanned so far,
or to press Stop/Exit to cancel the operation.
If the memory is full and you are faxing a single page, it will be
sent in real time.
SETUP SEND 3 - 6
Basic sending operations
Sending faxes using multiple settings
When you send a fax you can choose any combination of these
settings: contrast, resolution, overseas mode, delayed fax timer,
polling transmission or real time transmission.
1
If it is not illuminated in green, press
(Fax).
After each setting is accepted, the LCD will ask if you want to
enter more settings:
2
Press 1 to select more settings. The
Other Settings
LCD will return to the Setup Send
1.Yes 2.No
menu.
—OR—
Press 2 if you have finished choosing settings and go to the next
step.
Contrast
If your document is very light or very dark, you may want to change the
contrast.
Use Lightto send a light document.
Use Darkto send a dark document.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 1.
Press ▲ or ▼ to select Auto, Light
or Dark.
1.Contrast
Press Menu/Set.
3 - 7 SETUP SEND
Fax Resolution
You can use the Fax Resolution key to change the setting
temporarily (for this fax only). In Fax mode
, press
Fax Resolution and ▲ or ▼ to select the setting you want, and then
press Menu/Set.
—OR—
You can change the default setting:
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 2.
Press ▲ or ▼ to select the resolution
you want.
2.Fax Resolution
Press Menu/Set.
Standard
Fine
Suitable for most typed documents.
Good for small print and transmits a little
slower than Standard resolution.
S.Fine
Photo
Good for small print or artwork and transmits
slower than Fine resolution.
Use when the document has varying shades
of gray or is a photograph. This has the
slowest transmission time.
SETUP SEND 3 - 8
Dual Access (Not available for color faxes)
You can dial a number, and begin scanning the fax into memory—
even when the machine is sending from memory or receiving faxes.
The LCD shows the new job number and available memory.
Your machine normally uses Dual Access. However, to send a
color fax, the machine will send the document in real time (even
if Real Time TXis Off).
The number of pages you can scan into the memory will vary
depending on the data that is printed on them.
If you get an Out of Memorymessage while scanning the first
page of a fax, press Stop/Exit to cancel scanning. If you get an
Out of Memorymessage while scanning a subsequent page,
you can press Black Start to send the pages scanned so far,
or press Stop/Exit to cancel the operation.
3 - 9 SETUP SEND
Real Time Transmission
When you are sending a fax, the machine will scan the documents
into the memory before sending. Then, as soon as the phone line is
free, the machine will start dialing and sending.
If the memory becomes full, the machine will send the document in
real time (even if Real Time TXis set to Off).
Sometimes, you may want to send an important document
immediately, without waiting for memory transmission. You can set
Real Time TXto Onfor all documents or for the next fax only.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 5.
To change the default setting, press
▲ or ▼ to select On(or Off).
5.Real Time TX
Press Menu/Set.
—OR—
For the next fax transmission only, press ▲ or ▼ to select
Next Fax Only.
Press Menu/Set and go to Step 5.
For the next fax only, press▲ or ▼ to select On(or Off).
Press Menu/Set.
5
In Real Time Transmission, the redial feature does not work.
If you are sending a color Fax, the machine will send it in real
time (even if Real Time TXis set to Off).
SETUP SEND 3 - 10
Checking job status
Check which jobs are still waiting in the memory to be sent. (If there
are no jobs, the LCD shows No Jobs Waiting.)
1
2
Press Menu/Set, 2, 6.
If you have more than one job
waiting, press ▲ or ▼ to scroll through the list.
6.Remaining Jobs
3
Press Stop/Exit.
Canceling a fax in progress
If you want to cancel a fax, while the machine is scanning, dialing or
sending it, press Stop/Exit.
Canceling a scheduled job
You can cancel a fax job that is stored and waiting in the memory.
1
Press Menu/Set, 2, 6.
Any jobs that are waiting will appear
on the LCD.
6.Remaining Jobs
2
If you have more than one job waiting, press ▲ or ▼ to select the
job you want to cancel.
Press Menu/Set.
—OR—
If you only have one job waiting, go to Step 3.
Press 1 to cancel.
To cancel another job go to Step 2.
—OR—
3
4
Press 2 to exit without canceling.
Press Stop/Exit.
3 - 11 SETUP SEND
Advanced sending operations
Broadcasting (Not available for color faxes)
Broadcasting is when the same fax message is automatically sent to
more than one fax number. You can include Groups, One-Touch,
Speed-Dial numbers and up to 50 manually dialed numbers in the
same broadcast.
Press Menu/Set between each of the numbers. Use
Search/Speed Dial to help you choose the numbers easily. (To set
page 5-4.)
After the broadcast is finished, a Broadcast Report will be printed to
let you know the results.
1
2
3
If it is not illuminated in green, press
Load your document.
(Fax).
Enter a number using One-Touch, Speed-Dial, a Group
number, Search or manual dialing using the dial pad.
(Example: Group number)
4
5
When the LCD displays the fax number or name of the other
party, press Menu/Set.
You will be asked to enter the next number.
Enter the next number.
(Example: Speed-Dial number)
6
7
8
When the LCD displays the fax number or name of the other
party, press Menu/Set.
After you have entered all the fax numbers, go to step 8 to start
the broadcast.
Press Black Start.
SETUP SEND 3 - 12
■ If you did not use up any of the numbers for Groups, access
codes or credit card numbers, you can ‘broadcast’ faxes to
as many as 100 (FAX-1840C and MFC-3240C), 154
(FAX-1940CN) or 158 (MFC-3340CN) different numbers.
■ The available memory will vary depending on the types of
jobs in the memory and the number of locations used for
broadcasting. If you broadcast to the maximum numbers
available, you will not be able to use Dual Access and
Delayed fax.
■ Enter the long dialing sequence numbers as you would
normally, but remember that each One-Touch and
Speed-Dial number counts as one number, so the number of
locations you can store becomes limited.
■ If the memory is full, press Stop/Exit to stop the job or if
more than one page has been scanned, press Black Start
to send the portion that is in the memory.
Overseas Mode
If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 7.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
7.Overseas Mode
3 - 13 SETUP SEND
Delayed Fax (Not available for color faxes)
During the day you can store up to 50 faxes in the memory to be sent
within 24 hours. These faxes will be sent at the time of day you enter
in Step 4.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 3.
Press Menu/Set to accept the
displayed time.
3.Delayed Fax
—OR—
Enter the time you want the fax to be sent (in 24-hour format).
Press Menu/Set.
(For example, enter 19:45 for 7:45 PM.)
5
Press 1 to leave the documents
waiting in the ADF.
1.Doc 2.Memory
—OR—
Press 2 to scan the documents into the memory.
The number of pages you can scan into the memory depends
on the amount of data that is printed on each page.
SETUP SEND 3 - 14
Setting up Polled Transmit
(Not available for color faxes)
Polled Transmit is when you set up your machine to wait with a
document so another fax machine can call and retrieve it.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 6.
Press ▲ or ▼ to choose On(or Off).
Press Menu/Set.
6.Polled TX
5
Press 1 to leave the paper
document waiting in the ADF.
1.Doc 2.Memory
—OR—
Press 2 to scan the document into the memory.
If you press 1 in Step 5, the document remains in the ADF until
your machine is polled. If you must use your machine before the
polled transmit occurs, you must first cancel this job.
If you press 2 in Step 5, the document will be stored and can be
retrieved from any other fax machine until you delete the fax in
memory by using the Canceling a Job menu setting.
3 - 15 SETUP SEND
Delayed Batch Transmission
(Not available for color faxes)
Before sending the delayed faxes, your machine will help you
economize by sorting all the faxes in the memory by destination and
scheduled time. All delayed faxes that are scheduled to be sent at
the same time to the same fax number will be sent as one fax to save
transmission time.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 2, 4.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
4.Batch TX
4
Press Stop/Exit.
SETUP SEND 3 - 16
Setup Receive
4
Basic receiving operations
(FAX-1840C, MFC-3240C and
MFC-3340CN only)
Choosing the Receive Mode
There are four different Receive Modes for your machine. You can
choose the mode that best suits your needs.
LCD
How it works
When to use it
Fax Only
The machine
For dedicated fax lines.
automatically answers
every call as a fax.
(automatic receive)
Fax/Tel
The machine controlsthe Use this mode if you expect to receive lots of fax
line and automatically messages and few telephone calls. You cannot
(fax and telephone)
answers every call. If the have an answering machine on the same line, even
call is a fax it will receive if it is on a separate wall jack on the same line. You
the fax. If the call is not a cannot use the telephone company’s Voice Mail in
(with an external or
extension telephone)
fax it will ring
this mode.
(pseudo/double ring) for
you to pick up the call.
External TAD
The external answering
device (TAD)
automatically answers
every call.
Voice messages are
stored on the external
TAD. Fax messages are
printed.
Use this mode if you have connected an answering
machine to your machine.
The External TAD setting works only with an
external answering machine. Ring Delay does not
work in this setting.
(with an external
answering device only)
Manual
You control the phone
line and must answer
every call yourself.
Use this mode if you do not receive many fax
messages, with Distinctive Ring, or if you are using
a computer on the same line.
If you answer and hear fax tones, wait until the
machine takes over the call, then hang up.
(manual receive)
(with an external or
extension telephone or
with Distinctive Ring)
4 - 1 SETUP RECEIVE
To select or change your Receive Mode
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 0, 1.
Press ▲ or ▼ to select Fax Only, Fax/Tel, External TADor
Manual.
Press Menu/Set.
Press Stop/Exit.
4
Current Receive Mode
Fax: Fax Only
F/T: Fax/Tel
TAD: External TAD
Mnl: Manual
Setting the Ring Delay
The Ring Delay sets the number of times the machine rings before it
answers in Fax Onlyor Fax/Telmode. If you have extension
phones on the same line as the machine or subscribe to the
telephone company’s Distinctive Ring service, keep the Ring Delay
setting of 4.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 2, 1, 1.
Press ▲ or ▼ to select how many times the line rings before the
machine answers (00, 01, 02, 03 or 04)(00 - 04 UK only)
(00 - 05 Nordic countries only).
Press Menu/Set.
(If you select 00, the line won’t ring at all.)
Press Stop/Exit.
4
SETUP RECEIVE 4 - 2
Basic receiving operations
(FAX-1940CN only)
Choosing the Receive Mode
There are four different Receive Modes for your machine. You can
LCD
How it works
When to use it
Fax Only
The machine
For dedicated fax lines.
automatically answers
every call as a fax.
(automatic receive)
Fax/Tel
The machine controlsthe Use this mode if you expect to receive lots of fax
line and automatically messages and few telephone calls. You cannot
(fax and telephone)
answers every call. If the have an answering machine on the same line, even
call is a fax it will receive if it is on a separate wall jack on the same line. You
the fax. If the call is not a cannot use the telephone company’s Voice Mail in
fax it will ring
this mode.
(pseudo/double ring) for
you to pick up the call.
Manual
You control the phone
line and must answer
every call yourself.
Use this mode if you do not receive many fax
messages, have an external TAD connected to the
machine, use Distinctive Ring, or if you are using a
computer modem on the same phone line.
If you answer and hear fax tones, wait until the
machine takes over the call, then hang up.
(manual receive)
(with Distinctive Ring)
—OR—
MC:Msg. Ctr.
The built-in digital
Message Center
answers voice calls and
automatically receives
faxes.
Use this mode to record voice messages in the
ON
4 - 3 SETUP RECEIVE
To select or change your Receive Mode
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 0, 1.
Press ▲ or ▼ to select Fax Only,
Fax/Tel, or Manual.
1.Receive Mode
Press Menu/Set.
Press Stop/Exit.
4
Current Receive Mode
Fax: Fax Only
F/T: Fax/Tel
Mnl: Manual
MC: Msg Ctr
If the Message Center Mode is On, it
overrides your Receive Mode setting.
The screen shows MC:Msg. Ctr.
Press and hold until it
lights.
If theMessage Center Mode is Off, the
Receive Mode returns to your own
OFF
SETUP RECEIVE 4 - 4
Setting the Ring Delay
The Ring Delay sets the number of times the machine rings before it
answers in Fax Only, Fax/Teland MC:Msg. Ctr.modes. If you
have extension phones on the same line as the machine or subscribe
to the telephone company’s Distinctive Ring service, keep the Ring
Delay setting of 4.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 1.
Press ▲ or ▼ to select Ring Delay.
(Fax).
Ring Delay
Press Menu/Set.
4
Press ▲ or ▼ to select how many times the line rings before the
machine answers (00-04).
Press Menu/Set.
(If you select 00, the line won’t ring at all.)
Press Stop/Exit.
5
Toll Saver must be Offto use the Ring Delay setting.
4 - 5 SETUP RECEIVE
Setting Toll Saver (Msg Ctr mode)
When you set the toll saver feature, the machine answers after four
rings if you do not have voice or fax messages and after two rings if
you do have voice or fax messages. This way, when you call the
machine for remote retrieval and let it ring three times, you know you
have no messages and can hang up to avoid a toll charge.
■ When Toll Saver is On, it overrides your Ring Delay setting.
■ The Toll Saver feature is available only when the Message
Center is set to On.
■ If you are using Distinctive Ring, do NOT use the Toll Saver
feature.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 1.
Press ▲ or ▼ to select Toll Saver.
Press Menu/Set.
(Fax).
Toll Saver
4
5
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
Press Stop/Exit.
SETUP RECEIVE 4 - 6
Setting the F/T Ring Time (Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long
the machine will signal you with its special pseudo/double-ring when
you have a voice call. (If it’s a fax call, the machine prints the fax.)
This pseudo/double-ring happens after the initial ringing from the
phone company. Only the machine rings and no other phones on the
same line will ring with the special pseudo/double-ring. However, you
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 2.
Press ▲ or ▼ to select how long the
machine will ring to alert you that you have a voice call (20, 30,
40 or 70 seconds).
(Fax).
2.F/T Ring Time
Press Menu/Set.
Press Stop/Exit.
4
Even if the caller hangs up during the pseudo/double-ringing,
the machine will continue to ring for the set time.
Setting the Fax/Tel Announcement
(FAX-1940CN only)
For the Fax/Tel receive mode, you can set up the machine to play an
outgoing announcement for callers when no one is there to answer
page 7-7.)
4 - 7 SETUP RECEIVE
Easy Receive (MFC-3240C and MFC-3340CN only)
When you use this feature, you don’t have to press Black Start,
Color Start, or the Fax Receive Code 51 when you answer a fax
call. Selecting Onallows the machine to receive fax calls
automatically, even if you lift the handset of an extension or external
phone. When you see Receivingon the LCD or when you hear
‘chirps’ through the handset of an extension phone connected to
another telephone wall jack, just replace the handset and your
machine will do the rest.
■ If this feature is set to On, but your machine does not connect
a fax call when you lift a extension or external phone
handset, press the Fax Receive Code 51.
■ If you send faxes from a computer on the same phone line
and the machine intercepts them, set Easy Receive to Off.
■ Selecting Offmeans you’ll have to activate the machine
yourself by lifting the handset of an external or extension
phone, and then press Black Start or Color Start on the
machine
—OR—
by pressing 51 if you are not at your machine.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 3.
Use ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
3.Easy Receive
4
Press Stop/Exit.
SETUP RECEIVE 4 - 8
Easy Receive (FAX-1840C and FAX-1940CN only)
When you use this feature, you don’t have to press Black Start,
Color Start, or the Fax Receive Code 51 when you answer a fax
call and hear calling beeps. Just hold the handset and wait a few
seconds. Selecting Easy RX:Onallows the machine to receive fax
calls automatically, even if you lift the machine’s handset or the
handset of an extension or external phone. When you see
Receivingon the LCD or when you hear “chirps” through the
handset of an extension phone connected to another wall jack, just
replace the handset and your machine will do the rest. Semilets the
machine receive the fax only if you’ve answered it at the machine.
■ If you’ve set the feature to On, but your machine does not
automatically connect a fax call when you lift an external or
extension phone handset, press the Fax Receive code
51. At the machine, press Black Start or Color Start.
■ If you send faxes from a computer on the same phone line
and the machine intercepts them, set Easy Receive to Off.
■ Selecting Offmeans you’ll have to activate the machine
yourself by pressing Black Start or Color Start on the
machine.
—OR—
Press 51 on the external or extension phone if you are not
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 2, 1, 3.
Use ▲ or ▼ to select On(Semior
Off).
3.Easy Receive
Press Menu/Set.
Press Stop/Exit.
4
4 - 9 SETUP RECEIVE
Printing a reduced incoming fax (Auto Reduction)
If you choose Reduction:On, the machine automatically reduces
an incoming fax to fit on one page of A4, letter or legal size paper.
The machine calculates the reduction ratio by using the page size of
the document and your Paper Size setting (Menu/Set, 1, 3).
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 5.
Use ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
5.Auto Reduction
4
Press Stop/Exit.
■ Turn on this setting if you receive faxes that are split on two
pages. However, if the document is too long, the machine
may print it on two pages.
■ If left and right margins are cut off, turn on this setting.
Receiving a fax at the end of a conversation
At the end of a conversation you can ask the other party to fax you
information before you both hang up.
1
2
3
Ask the other party to place the document in their machine and
to press Start or Send key.
When you hear the other machine’s CNG tones (beeps), press
Black Start or Color Start.
If you picked up the handset, replace it.
Printing a fax from the memory
If you have selected Fax Forwarding, Paging or Fax Storage
(Menu/Set, 2, 5, 1), you can still print a fax from the memory when
1
2
Press Menu/Set, 2, 5, 3.
Press Black Start.
3.Print Fax
SETUP RECEIVE 4 - 10
Polling
Polling is the process of retrieving faxes from another fax machine.
You can use your machine to ‘poll’ other machines, or you can have
someone poll your machine.
Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls your machine to receive
a fax, they pay for the call. If you poll someone’s fax machine to
receive a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Setting up Polling Receive
Polling Receive is when you call another fax machine to receive a fax
from it.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 2, 1, 6.
Enter the fax number you are
polling.
6.Polling RX
4
Press Black Start or Color Start.
The LCD shows Dialing.
Setting up Sequential Polling Receive
Your machine can ask for faxes from several fax units in a single
operation (Sequential Polling Receive). Afterwards, a Sequential
Polling Report will be printed.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 6.
Enter the fax machines you want to
(Fax).
6.Polling RX
poll using One-Touch, Speed-Dial, a Group or the dial pad. You
must press Menu/Set between each fax number.
4
Press Black Start or Color Start. Your machine will poll each
number or Group number in turn to receive a fax.
4 - 11 SETUP RECEIVE
Quick-Dial numbers and
dialing options
5
Storing numbers for easy dialing
You can set up your machine to do following types of easy dialing:
One-Touch, Speed-Dial and Groups for Broadcasting faxes. When
you dial a quick-dial number, the LCD shows the name, if you stored
it, or the number.
If you lose electrical power, the quick-dial numbers that are in
the memory will not be lost.
Storing One-Touch Dial numbers
Your machine has One-Touch keys where you can
store fax or phone numbers for automatic dialing.
Two numbers can be stored on each One-Touch
key. To access the second number, which is shown
in a black square on the control panel, hold down
Shift as you press the One-Touch key.
One-Touch keys are located on the left side of the
control panel.
(MFC-3340CN)
1
2
Press Menu/Set, 2, 3, 1.
Press the One-Touch key where
you want to store a number.
Set Quick-Dial
1.One-Touch Dial
3
Enter the phone or fax number (up to 20 digits).
Press Menu/Set.
■ If you want to enter a pause in the dialing sequence (for
example, to access an outside line), press Redial/Pause
as you are entering the digits.
Each key press of Redial/Pause enters a 3.5 second
pause when the number is dialed, displayed by a dash on
the screen.
QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 1
4
5
Use the dial pad to enter the name (up to 15 characters).
Press Menu/Set.
—OR—
Press Menu/Set to store the number without a name.
Go to Step 2 to store another One-Touch number.
—OR—
Press Stop/Exit.
Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (Search/Speed Dial, #, the two-digit
number, and Black Start or Color Start). The FAX-1840C and
MFC-3240C can store 40 Speed-Dial numbers and the FAX-1940CN
and MFC-3340CN can store 100 Speed-Dial numbers.
1
2
Press Menu/Set, 2, 3, 2.
Use the dial pad to enter a two-digit
Speed-Dial location number
2.Speed Dial
(01-40 for FAX-1840C and MFC-3240C)
(00-99 for FAX-1940CN and MFC-3340CN).
(For example, press 05.)
Press Menu/Set.
3
4
Enter the phone or fax number (up to 20 digits).
Press Menu/Set.
Use the dial pad to enter the name (up to 15 characters).
Press Menu/Set.
—OR—
Press Menu/Set to store the number without a name.
Go to Step 2 to store another Speed-Dial number.
—OR—
5
Press Stop/Exit.
5 - 2 QUICK-DIAL NUMBERS AND DIALING OPTIONS
Changing One-Touch and Speed-Dial numbers
If you try to store a One-Touch or Speed-Dial number where a
number has already been stored, the LCD will show the name that
has been stored there (or number) and will ask you to do one of the
following:
1
Press 1 to change the stored
05:Mike
number.
1.Change 2.Exit
—OR—
Press 2 to exit without making a change.
How to change the stored number or name:
■ If you want to change a character, use
or
to position
the cursor under the character you want to change, and then
type over it.
■ If you want to erase the whole number or whole name, press
Stop/Exit when the cursor is under the first digit or letter.
The characters above and to the right of the cursor will be
deleted.
2
3
Enter a new number.
Press Menu/Set.
Follow the directions beginning at Step 4 in Storing One-Touch
Dial numbers and Storing Speed-Dial numbers. (See page 5-1
QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 3
Setting up Groups for Broadcasting
Groups, which can be stored on a One-Touch key or a Speed-Dial
location, allow you to send the same fax message to many fax
numbers by pressing only a One-Touch key and Black Start or
Search/Speed Dial, #, the two-digit location and Black Start.
First, you will need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key or a Speed-Dial location.
Finally, you can have up to six small Groups, or you can assign up to
103 numbers (FAX-1940CN), 107 numbers (MFC-3340CN) and 49
numbers (FAX-1840C and MFC-3240C) to one large Group.
1
2
Press Menu/Set, 2, 3, 3.
Decide where you wish to store the
Group.
3.Setup Groups
—AND—
Press a One-Touch key.
—OR—
Press Search/Speed Dial and enter the two-digit location,
and then press Menu/Set.
3
4
Use the dial pad to enter the Group number (1 to 6).
Press Menu/Set.
(For example, press 1 for Group 1.)
To include One-Touch or Speed-Dial numbers in the Group,
enter them as follows.
For example, for One-Touch key 2, press One-Touch key 2. For
a number in a black square, such as One-Touch key
, press
Shift and One-Touch key
.
For Speed-Dial location 09, press Search/Speed Dial, and
then press 09 on the dial pad. The LCD shows 04, #09(or
06, #09).
5 - 4 QUICK-DIAL NUMBERS AND DIALING OPTIONS
5
6
Press Menu/Set to accept the numbers for this Group.
the Group.
Press Menu/Set.
(For example, NEW CLIENTS)
7
Press Stop/Exit.
You can print a list of all One-Touch and Speed-Dial numbers.
marked in the GROUP column.
QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 5
Dialing options
Access codes and credit card numbers
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the
time and destination. To take advantage of low rates, you can store
the access codes or long-distance carriers and credit card numbers
as One-Touch and Speed-Dial numbers. You can store these long
dialing sequences by dividing them and setting them up as separate
One-Touch and Speed-Dial numbers in any combination. You can
For example, perhaps you have stored ‘555’ on One-Touch key 1
and ‘7000’ on One-Touch key 2. If you press One-Touch key 1,
One-Touch key 2, and then Black Start or Color Start, you will
dial ‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialing using the dial pad.
For example, to change the number to 555-7001 you could press
One-Touch key 1 and then press 7001 using the dialing pad.
If you must wait for another dial tone or signal at any point in the
dialing sequence, store a pause there in the number by pressing
Redial/Pause. Each key press adds a 3.5-second delay.
Pause
Press Redial/Pause to insert a 3.5-second pause between
numbers. If you are dialing overseas, you can press Redial/Pause
as many times as needed to increase the length of the pause.
5 - 6 QUICK-DIAL NUMBERS AND DIALING OPTIONS
Tone or Pulse
If you have a Pulse dialing service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below. If
you have Touch Tone service, you will not need this feature to send
tone signals.
1
For Fax-1840C and FAX-1940CN, lift the handset.
—OR—
For MFC-3240C and MFC-3340CN, lift the handset of the
external phone.
2
Press # on the machine’s control panel. Any digits dialed after
this will send tone signals.
When you hang up, the machine will return to the Pulse dialing
service.
QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 7
Telephone (voice) operations
(FAX-1840C and FAX-1940CN only)
You can use the machine to make voice telephone calls by dialing
manually or by using Search, One-Touch Dial or Speed-Dial
memory. You can use the handset or Speaker Phone
(FAX-1940CN only) to make and receive calls.
When you dial a Quick-Dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve
stored.
How to dial
Making a telephone call
1
Pick up the handset.
—OR—
Press Speaker Phone (FAX-1940CN only).
2
3
4
When you hear a dial tone, dial the number using the dial pad,
One-Touch, Speed-Dial and Search.
If you pressed Speaker Phone on FAX-1940CN, speak
clearly toward the microphone
To hang up, replace the handset.
—OR—
.
Press Speaker Phone (FAX-1940CN only).
5 - 8 QUICK-DIAL NUMBERS AND DIALING OPTIONS
Answering calls with the Speaker Phone
(FAX-1940CN only)
When the machine rings, instead of lifting the handset, press
Speaker Phone. Speak clearly, toward the microphone . To end
the call, press Speaker Phone.
If you have a bad telephone line connection, the other party might
hear your voice echoed during the call. Hang up and try the call
again—OR—Pick up the handset.
Hold (FAX-1840C and FAX-1940CN only)
1
2
3
Press Hold to put a call on Hold.
You can replace the handset without disconnecting the call.
Pick up the machine handset to release the call from Hold.
Picking up an extension handset will not release the call from
Hold.
QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 9
Remote Fax Options
(Not available for color faxes)
6
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—
PC FAX Receive (MFC-3340CN only)—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).
Setting up Fax Forwarding
When you select Fax Forward, your machine stores the received fax
in the memory. The machine will then dial the fax number you’ve
programmed and forwards the fax message.
1
2
Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select
Fax Forward.
1.Fwd/Page/Store
Press Menu/Set.
The LCD will ask you to enter the fax number to which faxes will
be forwarded.
3
4
Enter the forwarding number (up to 20 digits).
Press Menu/Set.
Press ▲ or ▼ to select Onor Off.
Backup Print:On
Press Menu/Set.
If you select Backup Print:On, the machine will also print the
fax at your machine so you will have a copy if there is a power
failure before it is forwarded.
5
Press Stop/Exit.
6 - 1 REMOTE FAX OPTIONS
Programming your pager number
When Paging is selected, your machine dials the pager number
you’ve programmed, and then dials your Personal Identification
Number (PIN). This activates your pager so you will know that you
have a voice (FAX-1940CN only) or fax message in the memory.
1
2
3
Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select Paging.
1.Fwd/Page/Store
Enter your pager phone number followed by # # (up to 20 digits).
Press Menu/Set.
Do not include the area code if it is the same as that of your
machine.
For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4
If your pager needs a PIN, enter the PIN, press #, press
Redial/Pause, enter your fax number followed by # #.
Press Menu/Set.
(For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #)
—OR—
If you do not need a PIN, press Redial/Pause, enter your fax
number followed by # #.
Press Menu/Set.
(For example, press Redial/Pause 1 8 0 0 5 5 5 3 4 3 4 # #)
Press Stop/Exit.
5
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the machine.
■ If you want to be paged for voice messages make sure you
pressed the MC On/Off key to turn the Message Center on.
REMOTE FAX OPTIONS 6 - 2
Setting Fax Storage
If you select Fax Storage, your machine stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1
2
Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select
Fax Storage.
1.Fwd/Page/Store
Press Menu/Set.
Press Stop/Exit.
3
If you have set Fax Storage, a backup copy of the received fax
will automatically be printed at the machine.
Setting PC Fax Receive (MFC-3340CN only)
If you select PC Fax Receive, your machine will temporarily store
your received faxes in its memory, and then automatically send the
faxes to the PC. You can then use your PC to view and store these
faxes.
1
2
Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select
PC Fax Receive.
1.Fwd/Page/Store
Press Menu/Set.
3
4
Press ▲ or ▼ to select Onor Off.
Backup Print:On
Press Menu/Set.
Press Stop/Exit.
6 - 3 REMOTE FAX OPTIONS
■ Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC. Make sure your PC is
■ If you select Backup Print:On, the machine will also print
the fax at your machine so you will have a copy if there is a
power failure before it is sent to the PC.
■ If you get an error message and the machine cannot print the
faxes in memory, you can use this setting to transfer your
12-1.)
Turning off Remote Fax Options
If you set the Remote Fax Options to Offand there are faxes in your
machine’s memory, the LCD will give you two options.
■ If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
■ If you press 2, the memory will not be erased and the setting will
be unchanged.
REMOTE FAX OPTIONS 6 - 4
Setting your Remote Access Code
The remote access code lets you access the Remote Retrieval
features when you are away from your machine. Before you use the
remote access and retrieval features, you have to set up your own
code. The default code is inactive code (--- ).
1
2
Press Menu/Set, 2, 5, 2.
Enter a three-digit code using
2.Remote Access
numbers 0-9,
.
Press Menu/Set. (The preset ‘ ’ cannot be changed.)
Do not use the same code which is set in your Fax Receive
Code ( 51) or Telephone Answer Code (#51).
3
Press Stop/Exit.
You can change your code at any time by entering a new one.
If you want to make your code inactive, press Stop/Exit in Step
2 to restore the inactive setting (--- ).
6 - 5 REMOTE FAX OPTIONS
Remote Retrieval
You can call your machine from any touch tone telephone or fax
machine, then use the Remote Access Code and remote commands
to retrieve fax messages. Be sure to cut out the Remote Retrieval
Access Card on the last page and keep it with you at all times.
Using your Remote Access Code
1
2
3
Dial your fax number from a telephone or another fax machine
using touch tone.
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ).
The machine signals if it has received messages:
1 long beep — Fax messages
2 long beeps — Voice messages (FAX-1940CN only)
3 long beeps — Fax & Voice messages (FAX-1940CN only)
No beeps — No messages
4
The machine gives two short beeps to tell you to enter a
command. The machine will hang up if you wait longer than 30
seconds to enter a command. The machine will beep three
times, if you enter an invalid command.
5
6
Press 90 to reset the machine when you’ve finished.
Hang up.
If your machine is set to Manualmode and you want to use the
remote retrieval features, you can access your machine by
waiting about 2 minutes after it starts ringing, and then entering
the Remote Access Code within 30 seconds.
REMOTE FAX OPTIONS 6 - 6
Remote commands
Follow the commands below to access features when you are away
from the machine. When you call the machine and enter your
Remote Access Code (3 digits followed by ), the system will give
two short beeps and you must enter a remote command.
Remote commands
Operation details
91 Playing Voice Messages
(FAX-1940CN only)
After one long beep, the machine plays the
ICM.
1 Repeat
or
Press 1 while listening to an ICM to repeat it.
If you press 1 before a message, you will hear
the previous message.
Skip Backward
2 Skip Forward
While playing the ICM, you can skip to the
next message.
9 STOP Playing
Stop playing the ICM.
93 Erase all ICM
(FAX-1940CN only)
If you hear one long beep, the erase is
accepted. If you hear three short beeps, you
cannot erase because all voice messages
have not been played, or there are no voice
message to erase.
* This code erases all recorded messages,
not one at a time.
94 Play and Record OGM in
Memory
(FAX-1940CN only)
1 Play
1 Msg Ctr OGM The machine plays the selected OGM. You
can stop playing OGMs by pressing 9.
2 F/T OGM
2 Record 1 Msg Ctr OGM After one long beep, you can record the
selected OGM. You will hear the message
played once. You can stop recording the
2 F/T OGM
message by pressing 9.
6 - 7 REMOTE FAX OPTIONS
Remote commands
Operation details
95 Change the Fax
Forwarding, Paging or Fax
Storage settings
1 OFF
You can select Offafter you have retrieved
or erased all your messages.
2 Fax Forwarding
3 Paging
If you hear one long beep, the change has
been accepted. If you hear three short beeps,
you cannot change it because something has
not been set up (for example, perhaps a Fax
Forwarding or paging number had not been
registered). You can register your Fax
Forwarding number by entering 4.
4 Fax Forwarding number
6 Fax Storage
on page 6-10.) Once you have registered the
number, Fax Forwarding will work.
You can select Offafter you have retrieved
or erased all your messages.
96 Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to
receive stored fax message(s). (See page
6-10.)
3 Erase faxes from the
memory
If you hear one long beep, fax messages
have been erased from the memory.
97 Check the receiving status
(Except for FAX-1940CN)
You can check whether your machine has
received any faxes. If yes, you will hear one
long beep. If no, you will hear three short
beeps.
1 Fax
97 Check the receiving status You can check whether your machine has
(FAX-1940CN only)
received any fax or voice messages. If yes,
you will hear one long beep. If no, you will
hear three short beeps.
1 Fax
2 Voice
REMOTE FAX OPTIONS 6 - 8
Remote commands
Operation details
98 Change the Receive Mode
(Except for FAX-1940CN)
If you hear one long beep, your change has
been accepted.
1 External TAD
2 Fax/Tel
3 Fax Only
98 Change the Receive Mode If you hear one long beep, your change has
(FAX-1940CN only)
been accepted.
1 Msg Ctr
2 Fax/Tel
3 Fax Only
90 Exit
Pressing 90 will allow you to exit Remote
Retrieval. Wait for the long beep, then replace
the handset.
6 - 9 REMOTE FAX OPTIONS
Retrieving fax messages
You can call your machine from any touch tone phone and have your
fax messages sent to a fax machine.
1
2
Dial your fax number.
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
4
As soon as you hear two short beeps, use the dial pad to press
962.
Wait for the long beep, and then use the dial pad to enter the
number of the remote fax machine where you want your fax
messages sent to followed by ## (up to 20 digits).
You cannot use
you want to store a pause.
and # as dial numbers. However, press # if
5
Hang up after you hear your machine beep. Your machine will
call the other machine, which will then print your fax messages.
Changing your Fax Forwarding number
You can change the default setting of your fax forwarding number
from another telephone or fax machine using touch tone.
1
2
Dial your fax number.
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
4
When you hear two short beeps, use the dial pad to press 954.
Wait for the long beep, and then use the dial pad to enter the
new number of the remote fax machine where you want your fax
messages forwarded followed by ## (up to 20 digits).
You cannot use
you want to store a pause.
and # as dial numbers. However, press # if
5
Hang up after you hear your machine beep.
REMOTE FAX OPTIONS 6 - 10
Message Center
(FAX-1940CN only)
7
Message Center mode
Message Center mode allows you to store up to 99 incoming voice
messages that are a maximum of 3 minutes each in the memory.
Voice messages are stored on a “first-come, first-served” basis. You
page 6-6.)
You must record an outgoing message in order to use the Message
Setting up the Message Center
You must set up the Message Center in the following order:
1
Record Message Center Outgoing Message (Msg Ctr OGM).
7-2.)
2
Press and hold
until it lights to activate the Message Center
7 - 1 MESSAGE CENTER (FAX-1940CN ONLY)
Recording Message Center Outgoing Message
Recording the Message Center Outgoing Message (Msg Ctr OGM)
is the first step you need to follow before you can turn on the
Message Center. Make sure your OGM is less than 20 seconds long.
1
Press Menu/Set, 2, 7, 1.
The LCD prompts you to choose an
OGM.
1.OGM
2
Press ▲ or ▼ to select
Msg Ctr OGM(not F/T OGM).
Msg Ctr OGM
Press Menu/Set.
This is the only setting you can select if you want to turn on
the Message Center.
3
4
Press ▲ or ▼ to select Record OGM.
Press Menu/Set.
Pick up the handset to record a message.
For example: Hello. We are unable to take your call at this time.
Please leave a message after the signal. If you wish to send a
fax, please press
button.
5 1, wait for fax tones, then press the Start
5
6
Replace the handset.
The Message Center will play your OGM.
Press Stop/Exit.
MESSAGE CENTER (FAX-1940CN ONLY) 7 - 2
Listening to Outgoing Message (OGM)
1
2
Press Menu/Set, 2, 7, 1.
Press ▲ or ▼ to select
Msg Ctr OGM(or F/T OGM).
1.OGM
Press Menu/Set.
3
4
Press ▲ or ▼ to select Play OGM.
Press Menu/Set.
Adjust the volume by pressing Volume
Press Stop/Exit.
or
.
Erasing Outgoing Message (OGM)
1
2
Press Menu/Set, 2, 7, 1.
Press ▲ or ▼ to select
Msg Ctr OGM(or F/T OGM).
1.OGM
Press Menu/Set.
3
4
Press ▲ or ▼ to select Erase OGM.
Press Menu/Set.
Press 1 to erase the OGM.
—OR—
Press 2 to exit without erasing.
Press Stop/Exit.
5
Activating Message Center mode
Press and hold
LCD shows:
until it lights and the
MC:Msg. Ctr.
When
light is out, the Message Center is OFF.
7 - 3 MESSAGE CENTER (FAX-1940CN ONLY)
Message indicator
The
light flashes when you have new voice messages waiting for
your review.
The LCD displays the total number of
voice and fax messages stored in the
Message Center memory.
Voice:03
Fax:00
Fax messages will be stored only when Fax Storage is turned
on (Menu/Set, 2, 5, 1).
Playing voice messages
Follow the steps below to listen to voice messages:
1
Press Play/Record.
Adjust the Volume by pressing
or
.
All messages are played in the order they were recorded. The
LCD shows the number of the current message, and the total
number of messages.
If Caller ID information was received, the machine beeps during
the message and displays the Caller ID information for one
second.
During playback, the LCD shows the time and date the message
was recorded.
2
3
Press
message. Press # (FWD) to skip to the next message. You can
press
(RWD) at the end of the message to repeat a
and # repeatedly until you reach the message you
want to play.
Press Stop/Exit.
MESSAGE CENTER (FAX-1940CN ONLY) 7 - 4
Printing a fax message
Once you print a new fax message stored in memory, it is erased
from the memory automatically.
1
2
3
Press Play/Record. After two seconds, the fax machine
begins to play voice messages.
If the Fax Storage is on and there are fax messages in memory,
the LCD shows:
To print the faxes, press 1.
Print Fax
—OR—
1.Yes 2.No
Press 2 to exit without printing.
Erasing incoming messages
You can erase voice messages individually, or all at once.
To erase voice messages individually
1
Press Play/Record.
The machine sounds a two-second beep and begins message
playback. Each message is preceded by one long beep, and
followed by two short beeps.
2
To erase a specific message, press
Erase immediately after the two
short beeps, or while the message
Erase this Msg.?
1.Yes 2.No
is playing.
3
4
Press 1 to erase the message.
—OR—
Press 2 to cancel.
Press Stop/Exit.
7 - 5 MESSAGE CENTER (FAX-1940CN ONLY)
To erase messages all at once
1
2
Press Erase.
Press ▲ or ▼ to select erasing all
voice messages (Voice:), all
Erase All Voice?
Select ▲▼ & Set
document messages (Fax), or all voice and fax messages
(Erase All Msg.?).
Press Menu/Set.
Press 1 to erase.
—OR—
3
4
Press 2 to cancel.
Press Stop/Exit.
Setting Maximum Time for incoming messages
Your machine comes set to receive voice messages up to 30
seconds long. You can change this setting to 60, 120 or 180
seconds.
1
2
Press Menu/Set, 2, 7, 2.
Press ▲ or ▼ to select the maximum
time setting for incoming messages (30, 60, 120 or 180
seconds).
2.ICM Max.Time
Press Menu/Set.
Press Stop/Exit.
3
Setting Toll Saver
MESSAGE CENTER (FAX-1940CN ONLY) 7 - 6
ICM Recording Monitor
This feature lets you turn the speaker volume for voice messages On
or Off. When you turn the monitor Off, you will not hear messages
as they come in.
1
2
Press Menu/Set, 2, 7, 3.
Use ▲ or ▼ to select Off(or On).
Press Menu/Set.
3.ICM Rec.Monitr
3
Press Stop/Exit.
Recording a conversation
If you are using the handset, you can record a telephone
conversation by pressing Play/Record during the conversation.
Your recording can be as long as the Incoming Message Maximum
Time. The other party will hear an intermittent beep while recording.
To stop recording, press Stop/Exit.
Record Fax/Tel Outgoing Announcement
(F/T OGM)
This is the announcement played by your Brother machine (not an
external TAD) when someone calls and your machine is set to
Fax/Tel receive mode. Although callers hear your announcement,
they cannot leave a message. By choosing F/T OGM(not Msg Ctr
OGM) you can record the announcement using the same steps as for
erase the F/T OGM the same way, by choosing F/T OGM(not Msg
If you need to review the steps for setting up the Fax/Tel receive
7 - 7 MESSAGE CENTER (FAX-1940CN ONLY)
Printing reports
8
Fax settings and activity
You need to set up the Transmission Verification Report and Journal
Period in the menu table.
Press Menu/Set, 2, 4, 1.
1.Transmission
—OR—
Press Menu/Set, 2, 4, 2.
2.Journal Period
Customizing the Transmission Verification
Report
You can use the Transmission Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the
transmission was successful (OK). If you select Onor On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than
the job numbers to know which faxes you must send again. Selecting
On+Imageor Off+Imagewill print a section of the fax’s first page
on the report to help you remember.
When the Verification Report is turned Offor Off+Image, the
Report will only print if there is a transmission error, with NG in
the RESULT column.
1
2
Press Menu/Set, 2, 4, 1.
Press ▲ or ▼ to select
Off+Image, On, On+Imageor Off.
1.Transmission
Press Menu/Set.
Press Stop/Exit.
3
PRINTING REPORTS 8 - 1
Setting the Journal Period
You can set the machine to print a journal at specific intervals (every
50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to
Journal:Off, you can print the report by following the steps on the
next page.
The default setting is Every 50 Faxes.
1
2
Press Menu/Set, 2, 4, 2.
Press ▲ or ▼ to choose an interval.
Press Menu/Set.
2.Journal Period
(If you choose 7 days, the LCD will ask you to choose a day on
which to begin the 7-day countdown.)
3
4
Enter the time to begin printing in 24-hour format.
Press Menu/Set.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
If you select 6, 12, 24 hours, 2 or 7 days, the machine will print
the report at the selected time and then erase all jobs from its
memory. If the machine’s memory becomes full with 200 jobs
before the time you selected has passed, the machine will print
the Journal early and then erase all jobs from memory. If you
want an extra report before it is due to print, you can print it
without erasing the jobs from memory.
If you select Every 50 Faxes, the machine will print the
Journal when the machine has stored 50 jobs.
8 - 2 PRINTING REPORTS
Printing reports
Following reports are available:
Prints the Help List so you can see at-a-glance
1.Help List
how to quickly program your machine.
Lists names and numbers stored in the
One-Touch andSpeed-Dial memory, in numerical
order.
2.Quick-Dial
Lists information about the last incoming and
outgoing faxes.
(TX means Transmit.) (RX means Receive.)
3.Fax Journal
4.Transmission
Prints a Transmission Verification Report for your
last transmission.
Lists your settings.
5.User Settings
(FAX-1940CN and
MFC-3340CN only)
Lists your Network settings.
6.Network Config
(FAX-1940CN and
MFC-3340CN only)
How to print a report
1
For MFC-3240C, press Menu/Set, 4.
—OR—
For MFC-3340CN, press Menu/Set, 6.
—OR—
For FAX-1840C and FAX-1940CN, hold down Shift as you
press Ink/Reports.
2
3
Press ▲ or ▼ to select the report you want.
Press Menu/Set.
—OR—
Enter the number of the report you want to print.
For example, press 1 to print the Help List.
Press Black Start.
PRINTING REPORTS 8 - 3
Making copies
9
Using the machine as a copier
You can use your machine as a copier, making up to 99 copies at a
time.
Enter Copy mode
Before making copies, make sure that
in green. If it is not, press (Copy) to enter Copy mode. The
(Copy) is illuminated
default setting is Fax. You can change the number of seconds or
page 2-3.)
The LCD shows the default copy setting
Copy Ratio
Quality
No of Copies
9 - 1 MAKING COPIES
Making a single copy
1
2
Press
(Copy) to illuminate it in green.
Load your document.
Press Black Start or Color Start.
3
To stop copying, press Stop/Exit.
Making multiple copies
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press Black Start or Color Start.
(FAX-1940CN and MFC-3340CN only)
Stop copying
To stop copying, press Stop/Exit.
MAKING COPIES 9 - 2
Using the temporary Copy keys
(Temporary settings)
When you want to quickly change the copy settings temporarily for
the next copy, use the temporary Copy keys. You can use different
combinations.
Temporary Copy Keys
These settings are temporary, and the machine returns to its
default settings 60 seconds after it finishes copying. However if
you have set the Mode Timer to 0 or 30 seconds, the machine
returns to the default settings after the number of seconds that
2-3.)
You can save the copy settings you use most often by setting
9 - 3 MAKING COPIES
Increasing copy speed or quality
You can select the copy quality. The default setting is Normal.
Press Quality Normal
Recommended mode for ordinary
printouts. Good copy quality with
adequate copy speed.
Fast
Fast copy speed and lowest ink
consumption. Use Fastto save
time (document to be proof-read,
large documents or many copies).
and
or
Best
Use this mode to copy precise
images such as photographs. Best
uses the highest resolution and
slowest speed.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Quality.
Press ▲ or ▼ to choose the copy quality (Fast, Normalor
Best).
Press Menu/Set.
6
Press Black Start or Color Start.
MAKING COPIES 9 - 4
Changing the temporary copy settings
Use the Options key to quickly set the following copy settings
temporarily for the next copy.
Press
Options
Menu Selections
Options
Factory
Setting
Page
select
select
Enlarge/Reduce
50%/69%/78%/83%/
93%/97%/100%/
100%
9-6
104%/142%/186%/
198%/200%/
Custom(25-400%)
Paper Type
Paper Size
Plain/Inkjet/
Glossy/
Transparency
Plain
9-7
9-8
Letter/Legal/
A4/A5/
4"(W)x 6"(H)
Letter
Brightness
Contrast
-
-
+
+
-
+
9-9
-
+
Stack/Sort
(FAX-1940CN and
MFC-3340CN only)
Stack/Sort
Stack
Page Layout
Off(1 in 1)/
2 in 1 (P)/
2 in 1 (L)/
4 in 1 (P)/
4 in 1 (L)
Off
(1 in 1)
9-12
No. of Copies
No. of Copies:01 01
(01-99)
After you choose your settings by pressing Menu/Set, the LCD
shows Set temporarily.
Press Black Start or Color Start if you’re finished choosing
settings.
—OR—
Press ▲ or ▼ to select more settings.
9 - 5 MAKING COPIES
Enlarging or reducing the image copied
You can select the following enlargement or reduction ratios.
Custom(25-400%)allows you to enter a ratio from 25% to 400%.
Press Options
Custom(25-400%)
200%
198% 4"x6"→A4
186% 4"x6"→LTR
142% A5→A4
104% EXE→LTR
100%
and
Enlarge/Reduce
or
to select
97% LTR→A4
93% A4→LTR
83% LGL→A4
78% LGL→LTR
69% A4→A5
50%
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press Options and ▲ or ▼ to select Enlarge/Reduce.
Press Menu/Set.
MAKING COPIES 9 - 6
5
6
Press ▲ or ▼ to select the enlargement or reduction ratio you
want.
Press Menu/Set.
—OR—
You can select Custom(25-400%)and press Menu/Set.
Use the dial pad to enter an enlargement or reduction ratio from
25%to 400%.
Press Menu/Set.
(For example, press 5 3 to enter 53%.)
Press Black Start or Color Start.
Special Copy Options 2 in1 (P), 2 in 1 (L), 4 in 1 (P) or 4 in 1 (L)
are not available with Enlarge/Reduce.
Setting paper type
If you are copying on special paper, be sure to select the type of
paper you are using so you will get the best print quality.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Options and ▲ or ▼ to select Paper Type.
Press Menu/Set.
Press ▲ or ▼ to select the type of paper you are using (Plain,
Inkjet, Glossyor Transparency).
Press Menu/Set.
6
Press Black Start or Color Start.
You can change the default Paper Type setting at any time.
9 - 7 MAKING COPIES
Setting paper size
If copying on paper other than Letter size, you will need to change
the paper size setting.
You can copy on Letter, Legal, A4, A5 or Photo Card (4"(W) x
6"(H)) paper.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Options and ▲ or ▼ to select Paper Size.
Press Menu/Set.
Press ▲ or ▼ to select the size of paper you are using
(Letter, Legal, A4, A5or 4"(W)x 6"(H)).
Press Menu/Set.
6
Press Black Start or Color Start.
Adjusting brightness
You can adjust the copy brightness to make copies darker or lighter.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Options and ▲ or ▼ to select Brightness.
Press Menu/Set.
Brightness
Press ▲ to make a lighter copy.
—OR—
Press ▼ to make a darker copy.
Press Menu/Set.
6
Press Black Start or Color Start.
MAKING COPIES 9 - 8
Adjusting contrast
You can adjust the copy contrast to help an image look sharper and
more vivid.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Options and ▲ or ▼ to select Contrast.
Press Menu/Set.
Contrast
Press ▲ to increase the contrast.
—OR—
Press ▼ to decrease the contrast.
Press Menu/Set.
6
Press Black Start or Color Start.
Sorting copies (FAX-1940CN and MFC-3340CN only)
You can sort multiple copies. Pages will be stacked in the order
3-2-1, 3-2-1, 3-2-1, and so on.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
6
Press Options and ▲ or ▼ to select Stack/Sort.
Press Menu/Set.
Press ▲ or ▼ to select Sort.
Press Menu/Set.
Press Black Start or Color Start.
9 - 9 MAKING COPIES
Making N in 1 copies (Page Layout)
You can reduce the amount of copies by using the N in 1 copy
feature. This allows you to copy two or four pages on one page,
which allows you to save paper.
■ Please make sure Paper Size is set to Letteror A4.
■ You can use N in 1 copy feature with 100% copy size only.
■ (P) means Portrait and (L) means Landscape.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Options and ▲ or ▼ to select Page Layout.
Press Menu/Set.
Press ▲ or ▼ to select 2 in 1 (P), 2 in 1 (L),
4 in 1 (P), 4 in 1 (L)or Off(1 in 1).
Press Menu/Set.
6
7
Press Black Start or Color Start to scan the document.
The machine scans document and starts printing.
If Glossyhas been selected in the Paper Type setting for N in
1 copies, the machine will print the images as if Plain paper had
been selected.
■ If you are producing multiple color copies, N in 1 copies are
not available.
■ N in 1 color copies are not available for FAX-1840C and
MFC-3240C.
MAKING COPIES 9 - 10
Place document face down in the direction shown below.
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
9 - 11 MAKING COPIES
Changing the default copy settings
You can save the copy settings you use most often by setting them
as default. These settings will remain until you change them again.
Increasing copy speed or quality
1
2
Press Menu/Set, 3, 1.
Press ▲ or ▼ to select Normal,
Bestor Fast.
1.Quality
Press Menu/Set.
Press Stop/Exit.
3
Adjusting brightness
1
2
Press Menu/Set, 3, 2.
Press ▲ to make a lighter copy.
—OR—
2.Brightness
Press ▼ to make a darker copy.
Press Menu/Set.
3
Press Stop/Exit.
Adjusting contrast
You can change the contrast to help an image look sharper and more
vivid.
1
2
Press Menu/Set, 3, 3.
Press ▲ to increase the contrast.
—OR—
3.Contrast
Press ▼ to decrease the contrast.
Press Menu/Set.
3
Press Stop/Exit.
MAKING COPIES 9 - 12
Adjusting color saturation
1
2
Press Menu/Set, 3, 4.
Press ▲ or ▼ to select Red, Green
or Blue.
4.Color Adjust
Press Menu/Set.
3
4
Press ▲ to increase the color saturation.
—OR—
Press ▼ to decrease the color saturation.
Press Menu/Set.
Return to Step 2 to select the next color.
—OR—
Press Stop/Exit.
Out of Memory message
If the memory becomes full while you are making copies, the LCD
message will guide you through the next step.
If the Out of Memorymessage appears, press Stop/Exit to
cancel or Black Start or Color Start to copy the scanned pages.
You will need to clear some jobs from the memory before you can
continue.
To gain extra memory, you can turn off Fax Storage.
—OR—
Print the faxes that are in the memory.
When you get an Out of Memorymessage, you may be able
to make copies if you first print incoming faxes in the memory to
restore the memory to 100%.
9 - 13 MAKING COPIES
Legal limitations
Color reproductions of certain documents are illegal and may result
in either criminal or civil liability. This memorandum is intended to be
a guide rather than a complete listing of every possible prohibition. In
case of doubt, we suggest that you check with counsel as to any
particular questionable documents.
The following documents issued by the United States/Canadian
Government or any of its Agencies may not be copied:
■ Money
■ Bonds or other certificates of indebtedness
■ Certificates of Deposit
■ Internal Revenue Stamps (canceled or uncanceled)
■ Selective Service or draft papers
■ Passports
■ United States/Canadian Postage Stamps (canceled or
uncanceled)
■ Food Stamps
■ Immigration Papers
■ Checks or drafts drawn by Governmental agencies
■ Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work
can be copied for ‘fair use.’ Multiple copies would indicate improper
use.
Works of art should be considered the equivalent of copyrighted
works.
Licenses and Certificates of Title to motor vehicles may not be
copied under certain state/provincial laws.
MAKING COPIES 9 - 14
Walk-Up PhotoCapture
Center™
(MFC-3340CN only)
10
Introduction
Even if your machine is not connected to your computer, you can
print photos directly from the digital camera media. Your Brother
machine includes five media drives (slots) for use with popular digital
camera media: CompactFlash®, SmartMedia®, Memory Stick®,
SecureDigital™, and xD-Picture Card™.
CompactFlash®
SecureDigital™
SmartMedia®
Memory Stick®
xD-Picture Card™
The PhotoCapture Center™ feature lets you print digital photos from
your digital camera at high resolution to get photo quality printing.
■ miniSD™ can be used with miniSD™ adapter.
■ Memory Stick Duo™ can be used with Memory Stick Duo™
adapter.
■ Adapters are not included with the machine. Contact a third
party supplier for adapters.
10 - 1 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY)
PhotoCapture Center™ requirements
To avoid error conditions, please remember:
■ The DPOF file on the media card must be in a valid format.
■ The image file extension must be .JPG (Other image file
extensions .JPEG, .TIF, .GIF and so on will not be recognized).
■ Walk-up PhotoCapture Center™ printing must be performed
separately from PhotoCapture Center™ operations using the PC.
(Simultaneous operation is not available.)
■ IBM Microdrive™ is not compatible with the machine.
■ The machine can read up to 999 files in a media card.
■ Use only Smart media cards with a 3.3v voltage rating.
When printing the INDEX or IMAGE, the PhotoCapture Center™
will print all the valid images, even if one or more images have
been corrupted. A portion of the corrupted image may be
printed.
Your machine is designed to read media cards that have been
formatted by a digital camera.
When a digital camera formats a media card it creates a special
folder into which it copies image data. If you need to modify the
image data stored on a media card with your PC, we
recommend that you do not modify the folder structure created
by the digital camera. When saving new or modified image files
to the media card we also recommend you use the same folder
your digital camera uses. If the data is not saved to the same
folder the machine may not be able to read the file or print the
image.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 2
Getting started
Firmly insert the card into the appropriate slot.
SecureDigital™
Memory Stick®
SmartMedia®
CompactFlash®
xD-Picture Card™
PhotoCapture key lights:
■ PhotoCapture light is ON, the
media card is inserted properly.
■ PhotoCapture light is OFF, the
media card is not properly inserted.
■ PhotoCapture light is BLINKING,
the media card is being read or
written to.
Do NOT unplug the power cord or remove the media card from
the media drive (slot) while the machine is reading or writing to
the card (the PhotoCapture key is blinking). You will lose
your data or damage the card.
The machine can only read one media card at a time so do not insert
more than one card.
10 - 3 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY)
The steps below give a brief outline of the Direct Printing
feature. Please see the remaining pages of this chapter for more
detailed instructions.
1
Insert the media card firmly into the media drive (slot).
When you insert your media card
C.Flash Active
into the proper slot, the LCD shows.
Press PhotoCapture key...
The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing PhotoCapture.
2
3
Press PhotoCapture.
Print the index which shows thumbnails views of images stored
on your media card. Your machine will give an image number to
each thumbnails.
Press ▲ or ▼ to select Print Indexand then press
Menu/Set.
Press Color Start to start printing the index sheet.
4
To print images, press ▲ or ▼ to select Print Imagesand then
press Menu/Set.
Enter the image number and press Menu/Set.
Press Color Start to start printing.
You can change the settings for printing images, such as the
Paper Type & Paper Size, Print Size and number of copies.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 4
Printing the Index (Thumbnails)
The PhotoCapture Center™ assigns numbers for images (such as
No.1, No.2, No.3, and so on).
It does not recognize any other numbers or file names that your
digital camera or PC have used to identify the pictures. You can print
a thumbnail page (Index page with 6 or 5 images per line). This will
show all the pictures on the media card.
1
2
3
Make sure you have inserted the media card.
Press ▲ or ▼ to select Print Index.
Press Menu/Set.
Press ▲ or ▼ to select 6 Images/Lineor 5 Images/Line.
Press Menu/Set.
Index
Index
5 Images/Line
6 Images/Line
4
Press Color Start to start printing.
Print time for 5 Images/line will be slower than 6 Images/Line,
10 - 5 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY)
Printing images
Before you can print an individual image, you have to know the
image number.
Print the Index first.
1
2
Make sure you have inserted the media card.
Press ▲ or ▼ to choose Print Images.
Press Menu/Set.
If your media card contains valid DPOF information, the LCD
3
Use the dial pad to enter the image
number that you want to print from
the Index page (Thumbnails).
Enter & Set Key
No.:1,3
Press Menu/Set.
Repeat this step until you have entered all the image numbers
that you want to print.
You can enter all the numbers at one time by using the
key for
a comma or the # key for hyphen.
(For example, Enter 1 3 6 - to print images No.1, No.3 and
No.6. Enter 1#5 to print images No.1 to No.5).
4
After you have selected all the image numbers,
press Menu/Set again, and go to Step 5.
—OR—
If you have finished choosing settings, press Color Start.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 6
Paper Type & Paper Size
5
Press ▲ or ▼ to select the type of paper you are using,
Letter Glossy, 4"x 6" Glossy, 5"x 7" Glossy,
A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet,
A4 Inkjetor 4"x 6" Inkjet.
Press Menu/Set.
If you selected Letter or A4, go to Step 6.
If you selected another size, go to Step 7.
—OR—
If you have finished choosing settings, press Color Start.
Print Size
6
If you selected Letter or A4, press ▲ or ▼ to select the print size
(4"x 3", 5"x 3.5", 6"x 4", 7"x 5", 8"x 6"or
Max. Size).
Press Menu/Set, and go to Step 7.
—OR—
If you have finished choosing settings, press Color Start.
Printed Position for Letter paper
1
4"x 3"
2 3
5"x 3.5" 6"x 4"
4
7"x 5"
5
8"x 6"
6
Max. Size
Number of Copies
7
8
Use the dial pad to enter the number of copies you want.
Press Menu/Set.
Press Color Start to print.
Your temporary settings will be kept until you take out the media
card from the drive (slot), print images or press Stop/Exit.
10 - 7 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY)
DPOF printing
DPOF stands for Digital Print Order Format.
Major Digital Camera manufacturers (Canon Inc., Eastman Kodak
Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.
Ltd. and Sony Corporation.) created this standard to make it easier
to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to
select on the Digital Camera display the images and number of
copies you want to print.
When the memory card (CompactFlash®, SmartMedia®,
Memory Stick®, SecureDigital™ and xD-Picture Card™) with DPOF
information is put into your machine, you can print the selected
image easily.
1
Insert your media card into the
proper drive (slot).
C.Flash Active
Press PhotoCapture key...
The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing PhotoCapture.
2
3
Press PhotoCapture.
Press ▲ or ▼ to select Print Images.
Press Menu/Set.
4
5
If there is a DPOF file on the card,
the LCD shows:
Select ▲▼ & Set
DPOF Print:Yes
Press ▲ or ▼ to select Yes.
Select ▲▼ & Set
Press Menu/Set.
DPOF Print:No
If you want to choose the images and their print options now,
select No.
6
Press Color Start to print.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 8
Changing the default settings
You can save the PhotoCapture Center™ settings you use most often
by setting them as default. These settings will remain until you
change them again.
Increasing print speed or quality
1
2
Press Menu/Set, 4, 1.
Press ▲ or ▼ to select Normalor
Photo.
1.Print Quality
Press Menu/Set.
Press Stop/Exit.
3
Setting the paper & size
1
2
Press Menu/Set, 4, 2.
Press ▲ or ▼ to select
Letter Glossy, 4"x 6" Glossy, 5"x 7" Glossy,
A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet,
A4 Inkjetor 4"x 6" Inkjet.
2.Paper & Size
Press Menu/Set.
If you selected Letter or A4, press ▲ or ▼ to select the print size
(4"x 3", 5"x 3.5", 6"x 4", 7"x 5", 8"x 6"or
Max. Size).
Press Menu/Set.
Press Stop/Exit.
3
10 - 9 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY)
Adjusting brightness
1
2
Press Menu/Set, 4, 3.
Press ▲ to make a lighter print.
—OR—
3.Brightness
Press ▼ to make a darker print.
Press Menu/Set.
3
Press Stop/Exit.
Adjusting contrast
You can choose the contrast setting. More contrast will make an
image look sharper and more vivid.
1
2
Press Menu/Set, 4, 4.
Press ▲ to increase the contrast.
—OR—
4.Contrast
Press ▼ to decrease the contrast.
Press Menu/Set.
3
Press Stop/Exit.
Color enhancement (True2Life®)
You can turn on the color enhancement (True2Life®) feature to print
more vivid images. Printing time will be slower.
1
2
Press Menu/Set, 4, 5.
Press ▲ or ▼ to select On.
Press Menu/Set.
—OR—
5.True2Life
Select Offand press Menu/Set, then go to Step 5.
If you select On, you can customize the White Balance,
Sharpness or Color Density.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 10
3
Press ▲ or ▼ to select White Balance, Sharpnessor
Color Density.
Press Menu/Set.
4
5
Press ▲ or ▼ to adjust the degree of the setting.
Press Menu/Set.
Press Stop/Exit.
■ White Balance
This setting adjusts the hue of the white areas of an image.
Lighting, camera settings and other influences will effect the
appearance of white. The white areas of a picture may be slightly
pink, yellow or some other color. By using this adjustment you
can correct this effect and bring the white areas back to pure
white.
■ Sharpness
This setting enhances the detail of an image. It is similar to
adjusting the fine focus on a camera. If the image is not in true
focus and you cannot see the fine details of the picture, then
adjust the sharpness.
■ Color Density
This setting adjusts the total amount of color in the image. You
can increase or decrease the amount of color in an image to
improve a washed out or weak picture.
10 - 11 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY)
Cropping
If your photo is too long or wide to fit the available space on your
selected layout, part of the image will be automatically cropped.
The default setting is Cropping:On. If you want to print the whole
image, turn this setting to Off.
1
2
Press Menu/Set, 4, 6.
Press ▲ or ▼ to select Off(or On).
Press Menu/Set.
3
Press Stop/Exit.
Cropping:On
Cropping:Off
Borderless
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This feature expands the printable area to the edges of the paper.
Printing time will be slightly slower.
1
2
Press Menu/Set, 4, 7.
Press ▲ or ▼ to select Off(or On).
Press Menu/Set.
3
Press Stop/Exit.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 12
Understanding the Error Messages
Once you are familiar with the types of errors that can occur while
you’re using the PhotoCapture Center™, you can easily identify and
troubleshoot any difficulties.
When an error message appears on the LCD, the machine will beep
to get your attention.
Media Error—This message will appear if you insert a media card
that is either bad or not formatted, or when there is a problem with
the media drive. To clear this error, take out the media card.
No File—This message will appear if you try to access a media
card in the drive (slot) that does not contain a .JPG file.
Out of Memory—This message will appear if you are working with
images that are too large for the machine’s memory.
10 - 13 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY)
Using PhotoCapture Center™ from
your PC
You can access the media card that is in the media drive (slot) of the
machine from your PC.
Using PhotoCapture Center™ for
scanning documents
You can scan documents and save them on a media card to quickly
WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 14
Important information
11
Standard telephone and FCC Notices
These notices are in effect on models sold and
used in the United States only.
This equipment is hearing-aid compatible. (FAX-1840C and
FAX-1940CN only)
When programming emergency numbers or making test calls to
emergency numbers:
■ Remain on the line and briefly explain to the dispatcher the
reason for the call before hanging up.
■ Perform these activities in the off-peak hours, such as early
morning or late evening.
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the backside of this equipment
is a label that contains, among other information, a product identifier in
the format US: AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
You may safely connect this equipment to the telephone line by means
of a standard modular jack, USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See
installation instructions for details.
The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line may
result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company. For
products approved after July 23, 2001, the REN for this product is part of
the product identifier that has the format US:AAAEQ##TXXXX.The digits
represented by ## are the REN without a decimal point (e.g., 06 is a REN
of 0.6). For earlier products, the REN is separately shown on the label.
11 - 1 IMPORTANT INFORMATION
If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice
isn’t practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the operation
of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or
corporation commission for information.
If your home has specially wired alarm equipment connected to the
telephone line, make sure the installation of this equipment does not
disable your alarm equipment. If you have questions about what will
disable alarm equipment, call your telephone company or a qualified
installer.
If you are not able to solve a problem with your machine, call Brother
WARNING
For protection against the risk of electrical shock, always disconnect
all cables from the wall outlet before servicing, modifying or installing
the equipment.
This equipment may not be used on coin service lines provided by
the telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may
be the result of your use of this information, including direct, special
or consequential damages. There are no warranties extended or
granted by this document.
IMPORTANT INFORMATION 11 - 2
WARNING
This machine has been certified to comply with FCC standards, which
are applied to the USA only. A grounded plug should be plugged into
a grounded AC power outlet after checking the rating of the local
power supply for the machine to operate properly and safely.
Federal Communications Commission (FCC)
Declaration of Conformity (USA only)
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: FAX-1840C, FAX-1940CN, MFC-3240C, MFC-3340CN
comply with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
■ Call the dealer or an experienced radio/TV technician for help.
11 - 3 IMPORTANT INFORMATION
Important
Changes or modifications not expressly approved by Brother
Industries, Ltd. could void the user’s authority to operate the
equipment.
Industry Canada Compliance Statement
(Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
For your safety
To ensure safe operation the supplied three-pin plug must be
inserted only into a standard three-pin AC power outlet that is
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply
that the power is grounded and that the installation is completely
safe. For your safety, if in any doubt about the effective grounding of
the power, call a qualified electrician.
LAN connection
(FAX-1940CN and MFC-3340CN only)
Caution
Do not connect this product to a LAN connection that is subject to
over-voltages.
IMPORTANT INFORMATION 11 - 4
International ENERGY STAR® Compliance Statement
®
The purpose of the International ENERGY STAR Program is to
promote the development and popularization of energy-efficient
office equipment.
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined
®
that this product meets the ENERGY STAR guidelines for energy
efficiency.
11 - 5 IMPORTANT INFORMATION
Important safety instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.
8
9
This product should be operated from the type of power source
indicated on the label. If you are not sure of the type of power
available, call your dealer or local power company.
Use only the power cord supplied with this machine.
This product is equipped with a 3-wire grounded plug, a plug
having a third (grounded) pin. This plug will only fit into a
grounded power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounded
plug.
10 Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.
11 If an extension cord is used with this product, make sure that the
total ampere ratings on the products plugged into the extension
cord do not exceed the extension cord ampere rating. Also,
make sure that the total of all products plugged into the AC
power outlet does not exceed 15 amperes (USA only).
IMPORTANT INFORMATION 11 - 6
12 Do not place anything in front of the machine that will block
received faxes. Do not place anything in the path of received
faxes.
13 Wait until pages have exited the machine before picking them
up.
14 Never push objects of any kind into this product through cabinet
slots, since they may touch dangerous voltage points or short
out parts resulting in the risk of fire or electric shock. Never spill
liquid of any kind on the product. Do not attempt to service this
product yourself because opening or removing covers may
expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother
Authorized Service Center. For the location of your nearest
Brother Authorized Service Center, please call
In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER.
15 Unplug this product from the AC power outlet and refer servicing
to Authorized Service Personnel under the following conditions:
■ When the power cord is damaged or frayed.
■ If liquid has been spilled into the product.
■ If the product has been exposed to rain or water.
■ If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to normal operation.
■ If the product has been dropped or the cabinet has been
damaged.
■ If the product exhibits a distinct change in performance,
indicating a need for service.
16 To protect your product against power surges, we recommend
the use of a power protection device (Surge Protector).
11 - 7 IMPORTANT INFORMATION
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International
Corporation.
© 2004 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the
U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple
Computer, Inc.
PaperPort and OmniPage OCR are registered trademarks of
ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft
Technology Corporation.
Microdrive is a trademark of International Business Machine
Corporation.
SmartMedia is a registered trademark of Toshiba Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,
SanDisk Corporation and Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co.Ltd., Toshiba
Corporation and Olympus Optical Co. Ltd.
Memory Stick Duo and MagicGate are trademarks of Sony
Corporation.
Each company whose software title is mentioned in this manual has
a Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s
Guide, the Software User’s Guide (MFC-3240C and MFC-3340CN
only), and the Network User’s Guide (FAX-1940CN and
MFC-3340CN only) are registered trademarks of their respective
companies.
IMPORTANT INFORMATION 11 - 8
Troubleshootingandroutine
maintenance
12
Troubleshooting
IMPORTANT
For technical help, you must call the country where you bought the
machine. Calls must be made from within that country.
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Comm.Error
Poor phone line quality caused a
communication error.
Try the call again. If the problem continues, call
the telephone company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that Check the other fax machine’s polling setup.
is not in Polled Waiting mode.
Cover is Open Top cover is not closed
Open, then close the top cover.
completely.
Data
Remaining
Print data remains in the
machine’s memory.
Re-start printing from your computer.
Print data remains in the
machine’s memory. The USB
cable was unplugged while the
computer was sending the data to
the machine.
Press Stop/Exit. The machine will cancel the
job and eject the page that is being printed.
Disconnected
The other person or other person’s Try to send or receive again.
fax machine stopped the call.
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Document Jam
was longer than about 35.4
inches.
The document is jammed in the
machine.
DR Mode in
Use
The machine is set to Distinctive
Ring mode. You can not change
Set Distinctive Ring to Off.
another mode.
High
Temperature
The print head is too warm.
Allow the machine to cool down.
Ink Empty
One or more of the ink cartridges
Replace the ink cartridges.
available, black and white faxes
will be received into memory. If a
sending machine has a color fax,
the machine’s ‘handshake’ will
request that the fax be sent as
black and white. If the sending
machine has the ability to convert
it, the color fax will be received into
memory as a black and white fax.
Low
Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
(MFC-3340CN
only)
The media card is either
corrupted, improperly formatted,
or there is a problem with the
media drive.
Re-insert the card firmly into the slot to make
sure it is in the proper position. If the error
remains, check the media drive by inserting
another media card that you know is working.
Near Empty
One or more of the ink cartridges
Order a new ink cartridge.
machine has a color fax, the
machine’s ‘handshake’ will
page ii.)
request that the fax be sent as
black and white. If the sending
machine has the ability to convert
it, the color fax will be received into
memory as a black and white fax.
No Cartridge
An ink cartridge is not properly
installed.
Take out the ink cartridge and put it in again
seating it properly.
12-25.)
No File
(MFC-3340CN
only)
The media card in the media drive Reinsert the correct media card.
does not contain a .JPG file.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
No Paper Fed
The machine is out of paper.
Add paper, and then press Black Start or
Color Start.
The paper is jammed in the
machine.
No
The number you dialed does not
Verify the number and try again.
Response/Busy answer or is busy.
Not
Registered
You tried to access a One-Touch
or Speed-Dial number that is not
programmed.
Set up the One-Touch or Speed-Dial number.
5-2.)
Out of Memory The machine’s memory is full.
(Fax sending or copy operation in process)
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
—OR—
Clear the data in the memory. To gain extra
memory, you can turn off Fax Storage. (See
—OR—
Print the faxes that are in the memory.
4-10.)
(Printing operation in process)
Reduce print resolution.
Paper Jam
Paper is jammed in the machine.
Paper is not the correct size.
Wrong Paper
Size
Reload the correct size of paper (Letter, Legal
or A4), and then press Black Start or Color
Start.
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Unable to
Change
The machine has a mechanical
problem.
—OR—
A foreign obstacle, such as a clip
or ripped paper, is in the machine.
Close the document support and the document
tray. Open the top cover and remove any
foreign obstacles from inside the machine. If
the error message continues, please follow the
steps below before disconnecting the machine
so you will not lose any important messages.
Then, disconnect the machine from the power
source for several minutes (which will erase all
faxes), and then reconnect it.
Unable to
Clean
Unable to
Init.
Check whether the machine has faxes in the
memory
1. Press Menu/Set, 9, 0, 1.
Unable to
Print
2. If the machine has no faxes, disconnect the
machine from the power source for several
minutes, and then reconnect it.
—OR—
Unable to
Scan
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
—OR—
For MFC-3340CN, you can forward the
faxes to your PC. Please see Transfer faxes
to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4. Press Black Start.
5. After the faxes are transferred, disconnect
the machine from the power source for
several minutes, and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set,
9, 0, 2 in Step1.
Transfer faxes to your PC
(MFC-3340CN only)
You can move the faxes from your machine’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using ▲ or ▼, select 1.PC Fax Receive,
and then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
3. To transfer all faxes to your PC, press 1.
—OR—
To keep all faxes in the machine’s memory,
press 2.
4. After the faxes are transferred, disconnect
the machine from the power source for
several minutes, and then reconnect it.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4
Paper is jammed inside the machine
1
Remove the jam clear cover. Pull the jammed paper out of the
machine.
Jam Clear Cover
2
3
Re-insert the jam clear cover.
If you can not pull out the jammed paper, close the document
support and the document tray and lift the open cover to the
open position until it locks securely into place.
4
Remove the jammed paper.
Top Cover
If the paper is jammed underneath the print head, disconnect
the machine from the power source so you can move the print
head to take out the paper.
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
5
Close the top cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8
If you are having difficulty with your machine
If you think there is a problem with your machine, check the chart
below and follow the troubleshooting tips.
The Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
DIFFICULTY
Printing
SUGGESTIONS
No printout
Check the interface cable connection on both the machine and your
computer.
Check the machine is plugged in and On/Off key turned On.
Poor quality print.
Make sure the Printer Driver or Paper Type setting in the menu matches
Make sure your ink cartridges are fresh. Cartridges remain fresh for up
to two years if kept in their original packaging, after that the ink may
become clogged. Cartridge expiration dates are printed on the package.
The recommended environment for your machine is between 68°F to
91°F.
White horizontal lines appear
in text or graphics.
If horizontal bands appear when using plain paper, use the 'Enhanced
Normal Printing' mode to help avoid banding on some types of plain
paper. In the printer driver 'Basic' tab, click 'Settings', and check
'Enhanced Normal Printing'.
If you continue to have horizontal bands, change the Media Type
selection to 'Slow Drying Paper' in the printer driver 'Basic' tab to help
enhance the print quality.
The machine prints blank
pages.
Characters and lines are
stacked.
Printed text or images are
skewed.
Make sure the paper is loaded properly in the paper tray and the paper
12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
Printing (Continued)
Smudged stain at the top
center of the printed page.
Printing appears dirty or ink
seems to run.
on page 1-10.) Don’t handle the paper until the ink is dry.
Stains appear on the reverse
side or at the bottom of the
page.
There are some dense lines.
The printouts are wrinkled.
Check ‘Reverse Order’ in the Basic tab of the printer driver.
In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the
‘Bi-Directional Printing’.
Cannot perform ‘2 in 1 or 4 in 1’ Check that the paper size setting in the application and in the printer
printing.
driver are the same.
Print speed is too slow.
Changing the printer driver setting may improve the print speed.
Highest resolution needs longer data processing, transfer and printing
time. Try the other settings of quality in the printer driver ‘Basic’ tab.
Also, click the ‘Settings’ tab, and make sure you uncheck the
True2Life®.
Borderless printing is slower than normal printing. If you want to print
True2Life® is not working
properly.
If the image data is not full color in your application (Such as 256 color),
True2Life® will not work. Please use at least 24 bit color data with the
True2Life® feature.
Check that more than two types of paper are not loaded in the paper tray
at any one time.
neatly.
Machine does not print from
Paint Brush.
Try setting the Display setting to ‘256 colors.’
Machine does not print from
Adobe Illustrator.
Try to reduce the print resolution.
Printing Received Faxes
Condensed print and white
This can be caused by static or interference on the telephone line. You
streaks across the page or the can make a copy using the Black Start key to see if the same problem
top and bottom of sentences
are cut off.
occurs. If the copy looks good then the problem is probably the phone
line and not your machine.
Vertical black lines when
receiving.
The sender’s scanner may be dirty. Ask the sender to make a copy to
see if the problem is with the sending machine. Try receiving from
another fax machine.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
DIFFICULTY
SUGGESTIONS
Printing Received Faxes (Continued)
Received color fax prints only
in black and white.
Replace the color ink cartridges that are empty or nearly empty, and
off or a single page is printed
on two pages.
Phone Line or Connections
Dialing does not work.
(No dial tone)
Check the machine is plugged in.
Check for a dial tone. If possible, call your machine to hear it answer. If
there is still no answer, check the telephone line cord connection and
make sure all telephone connections are secured. If there is no ringing
when you call your machine, ask your telephone company to check the
line.
Receiving Faxes
Cannot receive a fax
Make sure the machine is in the correct receiving mode for your setup.
If you frequently encounter interference on the phone line, try changing
12-14.)
Sending Faxes
Cannot send a fax
Make sure that the Fax
Ask the other party to check that receiving machine has paper.
Print the Transmission Verification Report and check for an error.
Transmission Verification
Report says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get ‘Result:NG’ on the
Transmission Verification Report, your machine may be out of memory.
If you frequently get transmission error with possible interference on the
phone line, try to change the menu setting of Compatibility to Basic.
Poor sending quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check
your machine’s scanner operation.
Vertical black lines when
sending.
If the copy you made shows the same problem, your scanner is dirty.
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
Handling Incoming Calls
The machine ‘Hears’ Voice as If your machine is set to Easy Receive ON, it is more sensitive to
CNG Tone.
sounds. Your machine may mistakenly interpret certain voices or music
on the line as a calling fax machine and respond with fax receiving
tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this
Transferring a Fax Call to the
machine.
If you answered at the machine, press Black Start and hang up
immediately. If you answered on an extension phone, press your Fax
Receive Code (default setting is ( 51). When your machine answers,
hang up.
Custom features on a single
line.
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, Voice Mail,
an alarm system or any other custom feature on a single phone line with
your machine, it may create a problem sending or receiving faxes.
For example: If you are sending or receiving a fax message while a
custom feature signal comes through on the line, the signal can
temporarily interrupt or disrupt the faxes. Brother’s ECM feature should
help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive data
on a single, shared line with custom features. If avoiding a slight
interruption is crucial to your business, we recommend a separate
phone line with no custom features.
Copying Difficulties
Cannot make a copy
Make sure that the Copy
Vertical streaks appear in
copies
Sometimes you may see vertical streaks on copies. Clean the scanner.
Scanning Difficulties (MFC-3240C and MFC-3340CN only)
TWAIN/WIA errors appear
while scanning.
Make sure the Brother TWAIN/WIA driver is selected as the primary
source. In PaperPort, click Scan in the File menu and select the Brother
TWAIN/WIA driver.
Software Difficulties (MFC-3240C and MFC-3340CN only)
Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
This program will repair and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
DIFFICULTY
SUGGESTIONS
PhotoCapture Center™ Difficulties (MFC-3340CN only)
Removable Disk does not
work properly.
a)Have you installed the Windows® 2000 update?
If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows® 2000 update. Please see the Quick Setup
Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.
b)Take out the media card and put it back in again.
c)If you have tried "Eject" from within Windows®, you must take out the
media card before you continue.
d)If an error message appears when you try to eject the media card, it
means the card is being accessed.
Wait a while and then try again.
e)If all of the above do not work, please turn off your PC and machine,
and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable
Disk from Desktop icon.
Make sure you have inserted the media card into the media slot.
Network Difficulties (MFC-3340CN only)
I cannot print over the Network Make sure that your machine is powered on and is On Line and in
page 8-1.) Then the current settings of the network are printed.
Reconnect the LAN cable to the hub to verify that the cabling and
network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Activefor 2 seconds.
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Compatibility
If you are having difficulty sending or receiving a fax due to possible
interference on the phone line, we recommend that you adjust the
Equalization for compatibility with your phone line. The machine
adjusts the modem speed for fax operations.
1
2
Press Menu/Set, 2, 0, 1.
Press ▲ or ▼ to select Basic,
(or Normal).
1.Compatibility
For FAX-1940CN, MFC-3240C and MFC-3340CN, you can
select Highto return to 33600 bps.
Press Menu/Set.
Press Stop/Exit.
3
■ Basicreduces the modem speed to 9600 bps. Unless
interference is a recurring problem on your phone line, you
may prefer to use it only when needed.
■ Normalsets the modem speed at 14400 bps.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14
How to improve print quality
Cleaning the print head
To ensure good print quality, the machine will regularly clean the
print head. You can start the cleaning process manually if needed.
Clean the print head and ink cartridges if you get a horizontal line in
the text or graphics on your printed pages. You can clean Black only
or three colors at a time (Cyan/Yellow/Magenta), or all four colors at
once.
Cleaning the print head consumes ink. Cleaning too often uses ink
unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
1
2
Press Ink.
Press ▲ or ▼ to select Cleaning.
Press Menu/Set.
3
Press ▲ or ▼ to select Black, Coloror All.
Press Menu/Set.
The machine will clean the print head. When cleaning is
finished, the machine will go back to standby mode
automatically.
If you clean the print head at least five times and the print has
12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Checking the print quality
If faded or streaked colors and text appears on your output, some of
the nozzles may be clogged. You can check this by printing the Print
Quality Check Sheet and looking at the nozzle check pattern.
1
2
Press Ink.
Press ▲ or ▼ to select Test Print.
Press Menu/Set.
3
4
5
Press ▲ or ▼ to select Print Quality.
Press Menu/Set.
Press Color Start.
The machine begins printing the Print Quality Check Sheet.
Check the sheet to see if the quality is OK by following these
steps:
Color block quality check
The LCD shows:
Is Quality OK?
1.Yes 2.No
6
7
Check the quality of the four color blocks on the sheet.
If all lines are clear and visible, press 1 (Yes), and go to Step 10.
—OR—
If you can see missing short lines as shown below, press 2 (No).
OK
Poor
The LCD will ask you if the print
quality is OK for black and three
colors.
Black OK?
1.Yes 2.No
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
8
9
Press 2 (No) for black or three
Start Cleaning?
1.Yes 2.No
colors with a problem.
The LCD shows:
Press 1 (Yes).
The machine will start cleaning the print head.
After cleaning is finished, press Color Start. The machine will
start printing the Print Quality Check Sheet again and then
return to step 5.
10 Press Stop/Exit.
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged color. (Perhaps the ink cartridge was in your machine
over six months or the expiration date written on the cartridge
package has passed. Or, the ink may not have been stored properly
before use.)
After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If the problem still exists, repeat the cleaning
and test print procedures at least five times for the new ink cartridge.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
When a print head nozzle is
clogged the printed sample
looks like this.
After the print headnozzle is
cleaned, the horizontal lines
are gone.
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Checking the printing alignment
You should rarely need to adjust the printing alignment however, if
after transporting the machine your printed text becomes blurred or
images become faded then adjustment may need to be made.
1
2
Press Ink.
Press ▲ or ▼ to select Test Print.
Press Menu/Set.
3
4
Press ▲ or ▼ to select Alignment.
Press Menu/Set.
Press Black Start or Color Start.
The machine begins printing the Alignment Check Sheet.
The LCD shows:
Is Alignment OK?
1.Yes 2.No
5
Check the 600 dpi and 1200 dpi test prints to see if number 5
most closely matches number 0. If the number 5 sample of both
the 600 dpi and 1200 dpi are the best matches, press 1 (Yes) to
finish Alignment Check, and go to Step 8.
—OR—
If another test print number is a better match for either 600 dpi
or 1200 dpi, press 2 (No) to select it.
6
7
For 600 dpi, press the number of the
test print that most closely matches
the number 0 sample (1-8).
600dpi Adjust
Select Best # 5
For 1200 dpi, press the number of
the test print that most closely
matches the number 0 sample
1200dpi Adjust
Select Best # 5
(1-8).
8
Press Stop/Exit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18
Checking the ink volume
You can check the ink that is left in the cartridge.
1
2
Press Ink.
Press ▲ or ▼ to select Ink Volume.
Press Menu/Set.
3
Press ▲ or ▼ to select the color you
want to check.
Ink Volume
Bk:-
+
The LCD shows the ink volume.
4
Press Stop/Exit.
(MFC-3240C and MFC-3340CN only) You can check the ink
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Packing and shipping the machine
Whenever you transport the machine, use the packing materials that
came with your machine. If you do not pack the machine properly,
you could void your warranty.
Caution
It is important to allow the machine to ‘park’ the print head after a
print job. Listen carefully to the machine before disconnecting it from
the power source to ensure that all mechanical noise has stopped.
Not allowing the machine to complete this parking process may lead
to print problems and possible damage to the print head.
1
2
Close the document support and the document tray.
Lift the top cover to the open position until it locks securely into
place.
3
Remove all the ink cartridges and attach the protective parts.
When attaching the protective parts,
make sure it clips into place as shown in the diagram.
Caution
If you are not able to find the protective parts, do NOT remove the ink
cartridges before shipping. It is essential that the machine be
shipped with either the protective parts or the ink cartridges in
position. Shipping without them will cause damage to your machine
and may void your warranty.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20
4
5
Close the top cover.
Unplug the machine from the telephone wall jack and remove
the telephone line cord from machine.
6
7
Unplug the machine from the AC power outlet.
Unplug the USB cable or LAN cable from the machine, if it is
connected.
8
If your machine has a handset, remove it and the handset curled
cord.
If you are packing the machine for the Brother Exchange
Service, keep these items and return only the machine.
9
Wrap the machine in the bag and place it in the original carton
with the original packing material.
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
10 Pack the printed materials in the original carton as shown below.
Do not pack the used ink cartridges in the carton.
(FAX-1840C and
FAX-1940CN only)
(MFC-3240C and
MFC-3340CN only)
If you are returning your machine to Brother as part of the
Exchange Service, pack only the machine. Keep all separate
parts and printed materials to use with your “Exchange”
machine.
11 Close the carton.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22
Routine maintenance
Cleaning the Scanner
Unplug the machine, close the document support and the document
tray and then open the top cover. Clean the flat white plate and the
glass strip below the bar with isopropyl alcohol on a lint-free cloth.
White Plate
Glass Strip
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Cleaning the machine Printer Platen
WARNING
■ Be sure to unplug the machine from the AC power outlet before
cleaning the printer platen.
■ Be careful not to touch the paper feed star wheels and encoder
film.
■ When you want to clean your machine printer platen, wipe it with
a lint free cloth that is dry.
■ If ink is scattered on or around the printer platen be sure to wipe
it off with a soft, dry, lint-free cloth.
Encoder Film
Paper Feed Star Wheel
Do NOT Touch!
Do NOT Touch!
Clean Here
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24
Replacing the ink cartridges
Your machine is equipped with an ink dot counter that automatically
monitors the ink level in each color cartridge. When the counter
detects an ink cartridge is running out of ink, the machine will notify
you with a message on the LCD.
The LCD shows you which color cartridges are low or empty. Be sure
to follow the LCD prompts so you replace the color cartridges in the
appropriate order.
1
2
Close the document support and the document tray.
Lift the top cover to the open position until it locks securely into
place.
If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Blackand Open Cover.
3
Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.
Ink Cartridge Hook
4
Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.
12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE
5
Remove the cartridge covers.
Cartridge Cover
DO NOT TOUCH
Do not touch the area shown in the illustration above.
If the cartridge cover comes off when you open the bag the
cartridge will not be damaged.
6
Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.
New Ink Cartridge
Ink Cartridge Hook
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26
7
If you replaced an ink cartridge while Near Emptywas
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You ChangeBlck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.
If you wait until Ink Emptymessage is displayed on the LCD,
the machine will automatically reset the ink dot counter.
If the Installmessage is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.
WARNING
If ink gets in your eyes, irrigate them with water immediately and call
a doctor if you are concerned.
12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Caution
■ Do not remove ink cartridges if you do not need to replace them.
If you do so, it may reduce the ink quantity and the machine will
not know the quantity of ink left in the cartridge.
■ Do not touch the cartridge insertion slots. If you do so, the ink
may stain your skin.
■ If ink stains your skin or clothing, wash with soap or detergent
immediately.
■ If you install an ink cartridge in the wrong color position, you must
clean the print head several times before you start printing (after
correcting the cartridge installation) because the colors were
mixed.
■ Once you open an ink cartridge, install it in the machine and use
it up within six months of installation. Use unopened ink
cartridges by the expiration date written on the cartridge
package.
■ Do not dismantle or tamper with the ink cartridge, this can cause
the ink to leak out of the cartridge.
■ Brother strongly recommends that you do not refill the ink
cartridges provided with your machine. We also strongly
recommend that you continue to use only Genuine Brother Brand
replacement ink cartridges. Using or attempting to use potentially
incompatible inks and/or cartridges in your machine may cause
damage to the machine itself and/or it may result in unsatisfactory
print quality. Our warranty coverage does not apply to any
problem that was caused by the use of unauthorized third party
ink and/or cartridges. To protect your investment and guarantee
your print quality please continue to replace consumed ink
cartridges with only Genuine Brother Branded Supplies.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28
Appendix A
A
Setting up telephone services
Your machine supports the Caller ID and Distinctive Ring subscriber
telephone services that some telephone companies offer.
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,
RingMaster, an answering service, an alarm system or other
custom features on your telephone line, it may affect the way
If you have Voice Mail on your phone line, please read the
following carefully.
Distinctive Ring
Brother uses the term ‘Distinctive Ring’ but different telephone
companies have other names for this service such as SmartRing,
RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
What does your telephone company’s ‘Distinctive Ring’ do?
Your telephone company’s Distinctive Ring service allows you to
have more than one number on the same phone line. If you need
more than one phone number, it is cheaper than paying for an
extra line. Each phone number has its own distinctive ring pattern,
so you will know which phone number is ringing. This is one way you
can have a separate phone number for your machine.
Please call your telephone company for availability and rates.
A - 1 APPENDIX A
What does Brother’s ‘Distinctive Ring’ do?
The Brother machine has a Distinctive Ring feature that allows you
to use your machine to take full advantage of the telephone
company’s Distinctive Ring service. The new phone number on your
line can just receive faxes.
You must pay for your telephone company’s Distinctive Ring
service before you program the machine to work with it.
Do you have Voice Mail?
If you have Voice Mail on the phone line that you will install your new
machine on, there is a strong possibility that Voice Mail and the
machine will conflict with each other while receiving incoming calls.
However, the Distinctive Ring feature allows you to use more
than one number on your line, so both Voice Mail and the
machine can work together without any problems. If each one
has a separate phone number, neither will interfere with the other’s
operations.
If you decide to get the Distinctive Ring service from the telephone
company, you will need to follow the directions below to ‘register’ the
new Distinctive Ring pattern they give you. This is so your machine
can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any
time. You can switch it off temporarily, and turn it back on later.
When you get a new fax number, make sure you reset this
feature.
APPENDIX A A - 2
Before you choose the ring pattern to register
You can only register one Distinctive Ring pattern with the machine.
Some ring patterns cannot be registered. The ring patterns below are
supported by your Brother machine. Register the one your telephone
company gives you.
Ring
Pattern
Rings
1
long-long
2
3
4
short-long-short
short-short-long
very long (normal pattern)
If the ring pattern you received is not on this chart, please call
your telephone company and ask for one that is shown.
■ The machine will only answer calls to its registered number.
■ The first two rings are silent on the machine. This is because the
fax must «listen» to the ring pattern (to compare it to the pattern
that was ‘registered’). (Other telephones on the same line will
ring.)
■ If you program the machine properly, it will recognize the
registered ring pattern of the ‘fax number’ within 2 ring patterns
and then answer with a fax tone. When the ‘voice number’ is
called, the machine will not answer.
A - 3 APPENDIX A
Registering the Distinctive Ring pattern
Very important!
After you have set the Distinctive Ring feature to ON, the receive
mode is set to Manualautomatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring number, Manualmode
means you must answer all the voice calls yourself. You can not
change the receive mode to another mode while the Distinctive Ring
is set to on.
1
2
Press Menu/Set, 2, 0, 2.
Press ▲ or ▼ to select Set.
Press Menu/Set.
Miscellaneous
2.Distinctive
3
Press ▲ or ▼ to select the stored ring pattern you want to use.
Press Menu/Set.
(You will hear each pattern as you scroll through the four
patterns. Make sure you choose the pattern that the telephone
company gave you.)
4
Press Stop/Exit. Distinctive Ring is now set to on.
Turning off the Distinctive Ring
1
2
Press Menu/Set, 2, 0, 2.
Press ▲ or ▼ to select Off.
Press Menu/Set.
Miscellaneous
2.Distinctive
3
Press Stop/Exit.
If you turn off Distinctive Ring, the machine will stay in Manual
receive mode. You will need to set the Receive Mode again.
APPENDIX A A - 4
Caller ID
The Caller ID feature lets you use the Caller ID subscriber
service offered by many local telephone companies. This
service displays the telephone number, or name if it is available,
of your caller as the line rings.
After a few rings, the LCD shows the telephone number of your caller
(and name, if available). Once you pick up the handset, the Caller ID
information disappears from the LCD, but the call information
remains stored in the Caller ID memory.
■ You will see the first 16 characters of the number (or name).
■ Out of Areadisplay means call originated outside your Caller
ID service area.
■ Private Calldisplay means the caller has intentionally
blocked transmission of information.
You can print a list of Caller ID information received by your machine.
Caller ID service varies with different carriers. Call your local
telephone company to determine the kind of service available in your
area.
A - 5 APPENDIX A
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls. When the
thirty-first call comes in, information about the first call is erased. You
can scroll through Caller ID information to review those calls made to
your machine.
1
2
Press Menu/Set, 2, 0, 3.
Press ▲ or ▼ to select Display#.
Press Menu/Set.
Miscellaneous
3.Caller ID
If the name was not received, it will not be displayed.
3
4
Press ▲ or ▼ to scroll through the Caller ID memory to select the
Caller ID you want to view, and then press Menu/Set. The LCD
shows the caller’s name or number and the date and time of the
call.
Press
to return to the Caller ID listing.
—OR—
Press Stop/Exit.
Printing Caller ID List
1
2
Press Menu/Set, 2, 0, 3.
Press ▲ or ▼ to select
Print Report.
Miscellaneous
3.Caller ID
Press Menu/Set.
3
4
Press Black Start or Color Start.
After printing has finished, press Stop/Exit.
APPENDIX A A - 6
Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external
telephone in the EXT. jack of the machine, you can make your
machine take the call by using the Fax Receive Code. When you
press the Fax Receive Code 51, the machine starts to receive a
If the machine answers a voice call and pseudo/double-rings for you
to take over, use the Telephone Answer Code #51 to take the call at
If you answer a call and no one is on the line, you should assume that
you’re receiving a manual fax.
■ Press 51 and wait for the chirp or until the machine’s LCD
displays Receiving, and then hang up.
Your caller will have to press Start to send the fax.
A - 7 APPENDIX A
Fax/Tel mode when power key is On
When the machine is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.
If you are at an extension phone, you’ll need to lift the handset during
the F/T Ring Time and then press #51 between the pseudo/double
rings. If no one is on the line, or if someone wants to send you a fax,
send the call back to the machine by pressing 51.
Fax/Tel mode when power key is Off
You can change the default setting of the On/Off key to
Fax Receive:Onso that you can receive faxes when the power
in the following ways.
For FAX-1840C and FAX-1940CN:
When the machine is in Fax/Tel mode and pseudo/double-rings to
alert you to pick up a voice call, you can only answer by picking up
the machine’s handset.
If you answer before the machine answers with
pseudo/double-ringing, you can pick up the call at an external or
extension phone.
For MFC-3240C and MFC-3340CN:
Fax/Tel mode does not work when the power button is Off. The
machine will not answer telephone or fax calls and will keep ringing.
If you are at an external or extension phone, lift the handset of the
extension phone and talk. If you hear fax tones, hold the handset
until Easy Receive activates your machine. If the other party says
they want to send you a fax, activate the machine by pressing 51.
APPENDIX A A - 8
Using a cordless external handset
If your cordless telephone is connected to the EXT. jack on the
machine and you typically carry the cordless handset elsewhere, it is
easier to answer calls during the Ring Delay.
Changing the remote codes
Remote Codes might not work with some telephone systems. The
preset Fax Receive Code is 51. The preset Telephone Answer
Code is #51.
If you are always disconnected when accessing your external
TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another three-digit code (such as
### and 999).
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 4.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
4.Remote Code
4
5
6
Enter the new Fax Receive Code.
Press Menu/Set.
Enter the new Telephone Answer Code.
Press Menu/Set.
Press Stop/Exit.
A - 9 APPENDIX A
Connecting an external device to your
machine
Connecting an external telephone
You can connect a separate telephone (or telephone answering
device) directly to your machine as shown in the diagram below.
Connect the telephone line cord to the jack labeled EXT. in the back
of the machine.
Extension
Telephone
External
Telephone
When you are using a TAD, the LCD shows Telephone
(MFC-3240C and MFC-3340CN only) or Ext. Tel in Use
(FAX-1840C and FAX-1940CN only).
APPENDIX A A - 10
Connecting an external telephone answering
device (TAD)
Sequence
You may choose to connect an additional answering device.
However, when you have an external TAD on the same telephone
line as the machine, the TAD answers all calls and the machine
“listens” for fax calling (CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it does not hear CNG
tones, the machine lets the TAD continue playing your outgoing
message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is
two rings). The machine cannot hear CNG tones until the TAD has
answered the call, and with four rings there are only 8 to 10 seconds
of CNG tones left for the fax “handshake”. Make sure you carefully
follow the instructions in this guide for recording your outgoing
message. We do not recommend using the toll saver feature on your
external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay
setting on your external TAD.
If You Subscribe to your Telephone Company’s Distinctive Ring
Service:
You may connect an external TAD to a separate wall jack only
if you subscribe to your telephone company’s Distinctive Ring
service, have registered the distinctive ring pattern on your
machine, and use that number as a fax number. The
recommended setting is at least four rings on the external TAD
when you have the telephone company’s Distinctive Ring
Service. You cannot use the Toll Saver setting.
A - 11 APPENDIX A
If You Do Not Subscribe to Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your machine. If
your TAD is plugged into a wall jack, both your machine and the
TAD will try to control the phone line. (See illustration below.)
Unless you are using Distinctive Ring, do not connect a
TAD elsewhere on the same phone line.
TAD
TAD
When you are using a TAD, the LCD shows Telephone
(MFC-3240C and MFC-3340CN only) or Ext. Tel in Use
(FAX-1840C and FAX-1940CN only).
Connections
The external TAD must be plugged into the back of the machine, into
the jack labeled EXT. Your machine cannot work properly if you plug
the TAD into a wall jack (unless you are using Distinctive Ring).
1
2
Plug the telephone line cord from the telephone wall jack into the
back of the machine, in the jack labeled LINE.
Plug the telephone line cord from your external TAD into the
back of the machine, in the jack labeled EXT. (Make sure this
cord is connected to the TAD at the TAD’s telephone line jack,
and not its telephone jack.)
APPENDIX A A - 12
3
Set your external TAD to four rings or less. (The machine’s Ring
Delay setting does not apply.)
4
5
6
Record the outgoing message on your external TAD.
Set the TAD to answer calls.
For FAX-1940CN, set the Receive Mode to Manual.
—OR—
For FAX-1840C, MFC-3240C and MFC-3340CN, set the
Receive Mode to External TAD.
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up
the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message.
(This allows your machine time to listen for the fax CNG tones
of automatic transmissions before they stop.)
2
3
Limit your speaking to 20 seconds.
End your 20-second message by giving your Fax Receive Code
for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
51 and Start.”
We recommend beginning your OGM with an initial 5-second
silence because the machine cannot hear fax tones over a
resonant or loud voice. You may try omitting this pause, but if your
machine has trouble receiving, then you must re-record the OGM
to include it.
A - 13 APPENDIX A
Special line considerations
Roll over phone lines
A roll over phone system is a group of two or more separate
telephone lines that pass incoming calls to each other if they are
busy. The calls are usually passed down or “rolled over” to the next
available phone line in a preset order.
Your machine can work in a roll over system as long as it is the last
number in the sequence, so the call cannot roll away. Do not put the
machine on any of the other numbers; when the other lines are busy
and a second fax call is received, the fax call would be transferred to
a line that does not have a fax machine. Your machine will work
best on a dedicated line.
Two-line phone system
A two-line phone system is nothing more than two separate phone
numbers on the same wall outlet. The two phone numbers can be on
separate jacks (RJ11) or combined into one jack (RJ14). Your
machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks
may be equal in size and appearance and both may contain four
wires (black, red, green, yellow). To test the type of jack, plug in a
two-line phone and see if it can access both lines. If it can, you must
APPENDIX A A - 14
Converting telephone wall outlets
There are three ways to convert to an RJ11 jack. The first two ways
may require assistance from the telephone company. You can
change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,
you can have an RJ11 wall outlet installed and slave or jump one of
the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a
triplex adapter into an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1
and 2). If your machine is on Line 1, plug the machine into L1 of the
triplex adapter. If your machine is on Line 2, plug it into L2 of the triple
adapter.
Triplex Adapter
RJ14
RJ11
RJ14
A - 15 APPENDIX A
Installing machine, external two-line TAD and two-line
telephone
When you are installing an external two-line telephone answering
device (TAD) and a two-line telephone, your machine must be
isolated on one line at both the wall jack and at the TAD. The most
common connection is to put the machine on Line 2, which is
explained in the following steps. The back of the two-line TAD must
have two telephone jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three telephone line cords, the one
that came with your machine and two for your external two-line TAD.
You will need a fourth line cord if you add a two-line telephone.
1
2
Place the two-line TAD and the two-line telephone next to your
machine.
Plug one end of the telephone line cord for your machine into the
L2 jack of the triplex adapter. Plug the other end into the LINE
jack on the back of the machine.
3
4
Plug one end of the first telephone line cord for your TAD into
the L1 jack of the triplex adapter. Plug the other end into the L1
or L1/L2 jack of the two-line TAD.
Plug one end of the second telephone line cord for your TAD
into the L2 jack of the two-line TAD. Plug the other end into the
EXT. jack on the left side of the machine.
Triplex Adapter
Two Line Phone
External Two Line TAD
machine
You can keep two-line telephones on other wall outlets as always.
There are two ways to add a two-line telephone to the machine’s wall
outlet. You can plug the telephone line cord from the two-line
telephone into the L1+L2 jack of the triplex adapter. Or, you can plug
the two-line telephone into the TEL jack of the two-line TAD.
APPENDIX A A - 16
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often
relatively simple to connect the machine to a key system or a PBX
(Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the machine for you. It is advisable to have a separate line
for the machine.
If the machine is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This
prevents the unit from being activated each time a telephone call is
received.
If you are installing the machine to work with a PBX
1
It is not guaranteed that the unit will operate properly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator,
it is recommended that the Receive Mode be set to Manual. All
incoming calls should initially be regarded as telephone calls.
Custom features on your phone line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,
RingMaster, an answering service, an alarm system or other custom
feature on one phone line it may create a problem with the operation
A - 17 APPENDIX A
Appendix B
B
On-screen programming
Your machine is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly programming
helps you take full advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your
machine. All you need to do is follow the instructions as they guide
you through the menu selections and programming options.
Menu table
You can probably program your machine without the User’s Guide if
help you understand the menu selections and options that are found
in the machine’s programs.
You can program your machine by pressing Menu/Set,
followed by the menu numbers.
For example to set Fax Resolutionto Fine:
Press Menu/Set, 2, 2, 2 and ▲ or ▼ to select Fine.
Press Menu/Set.
Memory storage
If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such as
Contrast, Overseas Mode, and so on) will be lost. You may also have
to reset the date and time.
APPENDIX B B - 1
Navigation keys
Access the menu
Go to the next menu level
Accept an option
Scroll through the current
menu level
Go back to the previous
menu level
Exit the menu
You can access the menu mode by pressing Menu/Set.
When you enter the menu, the LCD scrolls.
Press 1 for General Setup menu
1.General Setup
—OR—
Press 2 for Fax menu
—OR—
2.Fax
Press 3 for Copy menu
3.Copy
Press 0 for Initial Setup
0.Initial Setup
You can scroll more quickly through each menu level by pressing the
arrow for the direction you want: ▲ or ▼.
Select an option by pressing Menu/Set when that option appears on
the LCD.
The LCD will then show the next menu level.
Press ▲ or ▼ to scroll to your next menu selection.
Press Menu/Set.
When you finish setting an option, the LCD shows Accepted.
B - 2 APPENDIX B
to
to
accept
exit
Select & Set
Select & Set
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Sets the time to
Page
1.General
Setup
1.Mode Timer
—
5 Mins
2 Mins
1 Min
2-3
return to Fax mode.
30 Secs
(Default for
MFC-3240C,
MFC-3340CN)
0 Sec
(Default for
FAX-1840C,
MFC-1940CN)
Off
2.Paper Type
3.Paper Size
—
—
Plain
Sets the type of
paper in the paper
tray.
2-4
2-4
Inkjet
Glossy
Transprncy
Letter
Legal
A4
Sets the size of the
paper in the paper
tray.
A5
4"x6"
4.Volume
1.Ring
High
Med
Low
Off
Adjusts the ring
volume.
2-5
2-5
2-6
2-7
2.Beeper
3.Speaker
High
Med
Low
Off
Adjusts the volume
level of the beeper.
High
Med
Low
Off
Adjusts the speaker
volume.
4.Handset
(FAX-1840C,
FAX-1940CN
only)
High
Adjusts handset
volume.
Low
The factory settings are shown in Bold.
APPENDIX B B - 3
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
1.General
Setup
4.Volume
(Continued)
5.Volume
Amplify
(FAX-1840C,
FAX-1940CN
only)
On
For the
2-9
hearing-impaired,
you can set the
volume to the On
setting on a
permanent or
temporary basis.
(Permanent/
Temporary)
Off
(Continued)
5.Auto
Daylight
—
—
On
Changes for Daylight 2-10
Savings Time
automatically.
Off
6.On/Off
Setting
Fax
Receive:On
Fax
Customizes the
On/Off key to receive
faxes even in OFF
mode.
2-10
Receive:Off
7.LCD
Contrast
—
Light
Dark
Adjust the contrast of 2-10
the LCD.
2.Fax
1.Setup
Receive
(In Fax mode
only)
1.Ring Delay 04
Sets the number of
rings before the
machine answers in
Fax Only or Fax/Tel
mode.
4-2
(Excluding
03
02
01
00
FAX-1940CN)
1.Ring Delay Ring Delay
Sets the number of
rings before the
machine answers in
Fax Only, Fax/Tel or
MC:Msg Ctr mode.
4-5
(FAX-1940CN
only)
04
03
02
01
00
Toll Saver
Cost saving feature:
the machine rings 2
times if there are
messages and 4
4-6
On
Off
times if there are no
messages, so you
can hang up and not
pay for the call.
2.F/T Ring
Time
70 Sec
40 Sec
30 Sec
20 Sec
Sets the
4-7
4-8
pseudo/double-ring
time in Fax/Tel
mode.
3.Easy
Receive
On
Semi
(FAX-1840C,
FAX-1940CN
only)
Receives fax
messages without
pressing the Black
Start or Color Start
key.
Off
The factory settings are shown in Bold.
B - 4 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
1.Setup
Receive
(In Fax mode
only)
4.Remote
Code
On
You can answer all
calls at an extension
or external phone
and use codesto turn
the machine on or off.
You can personalize
these codes.
A-9
(
Off
51, #51)
(Continued)
5.Auto
Reduction
On
Off
Reduces the size of
incoming faxes.
4-10
4-11
6.Polling RX
—
Sets up your
machine to poll
another fax machine.
2.Setup Send 1.Contrast
(In Fax mode
only)
Auto
Light
Dark
Changes the
lightnessordarkness
of faxes you send.
3-7
3-8
2.Fax
Resolution
Standard
Fine
Sets the default
resolution for
outgoing faxes.
S.Fine
Photo
3.Delayed
Fax
—
Set the time of day in 3-14
24 hour format that
the delayed faxes will
be sent.
4.Batch TX
On
Combines delayed
faxes to the same fax
number at the same
time of day into one
transmission.
3-16
Off
5.Real Time
TX
Off
On
You can send a fax
without using the
memory.
3-10
3-15
Next Fax Only
6.Polled TX
On
Sets up your
machine with an
document to be
retrieved by another
fax machine.
Off
7.Overseas
Mode
On
If you are having
difficultly sending
faxes overseas, set
this to On.
3-13
Off
The factory settings are shown in Bold.
APPENDIX B B - 5
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
3.Set
Quick-Dial
1.One-Touch
Dial
Stores One-Touch
Dial numbers, so you
can dial by pressing
one key (and Start).
5-1
2.Speed-Dial
—
—
Stores Speed-Dial
numbers, so you can
dial by pressing only
a few keys (and
Start).
5-2
3.Setup
Groups
Sets up a Group
number for
Broadcasting.
5-4
8-1
4.Report
Setting
1
.Transmission On
Initial setup for
Transmission
Verification Report
and Fax Journal
Report.
On+Image
Off
Off+Image
2.Journal
Period
Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours
Every 50 Faxes
Off
8-2
5.Remote Fax
Opt
1.Fwd/Page/
Store
Off
Sets the machine to
forward fax
6-2
Fax Forward
Paging
messages, to call
your pager, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine), or to
send faxes to your
PC.
Fax Storage
PC Fax Receive
(MFC-3340CN
only)
2.Remote
Access
---
—
—
You must set your
own code for Remote
Retrieval.
6-5
3.Print Fax
(Backup Print)
stored in the
memory.
6-3
6.Remaining
Jobs
—
Checks which jobs
are in the memory
and lets you cancel
selected jobs.
3-11
The factory settings are shown in Bold.
B - 6 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
7.Setup Msg
Ctr
1.OGM
Msg Ctr OGM
F/T OGM
Play/Record or erase 7-2
the outgoing
message.
(FAX-1940CN
only)
2.ICM
Max.Time
180
120
60
Select the maximum
length of incoming
messages.
7-6
30
3.ICM
Rec.Monitr
On
Off
Allows you to turn the 7-7
speaker volume for
voice messages as
they come in On or
Off.
0.Miscellaneous 1.Compatibility High
Adjust the
transmission that are
having problem.
12-14
(FAX-1940CN,
MFC-3240C,
MFC-3340CN
only)
Normal
Basic
2.Distinctive Off
Uses the Telephone
Company’s
A-1
A-5
Set(On)
Distinctive Ring
subscriber service to
register the ring
pattern with the
machine.
3.Caller ID
Display#
Print
Report
View or print a list of
the last 30 Caller IDs
stored in the
memory.
3.Copy
1.Quality
—
—
Best
Selects the Copy
resolution for your
type of document.
9-12
9-12
Normal
Fast
2.Brightness
-
-
-
-
-
+
+
+
+
+
Adjusts the
brightness.
3.Contrast
—
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast
for copies.
9-12
The factory settings are shown in Bold.
APPENDIX B B - 7
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
3.Copy
(Continued)
4.Color
Adjust
1.Red
R:-
R:-
R:-
R:-
R:-
+
+
+
+
+
Adjusts the amount
of Red in copies.
9-13
2.Green
3.Blue
G:-
G:-
G:-
G:-
G:-
+
+
+
+
+
Adjusts the amount
of Green in copies.
B:-
B:-
B:-
B:-
B:-
+
+
+
+
+
Adjusts the amount
of Blue in copies.
4.PhotoCapture 1.Print
—
—
Normal
Selects the print
quality.
10-9
10-9
Quality
(MFC-3340CN
only)
Photo
2.Paper &
Letter Glossy Selects the paper
Size
and print size.
4"x 6" Glossy
5"x 7" Glossy
A4 Glossy
Letter Plain
A4 Plain
Letter Inkjet
A4 Inkjet
4"x 6" Inkjet
3.Brightness
4.Contrast
—
—
-
-
-
-
-
+
+
+
+
+
Adjusts the
brightness.
10-10
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast. 10-10
The factory settings are shown in Bold.
B - 8 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
4.PhotoCapture 5.True2Life
(Continued)
On
1.White
Balance
-
-
-
-
-
Adjusts the hue of the 10-10
white areas.
Off
+
+
+
+
+
2.Sharpness
Enhances the detail
of the image.
-
-
-
-
-
+
+
+
+
+
3.Color
Density
Adjusts the total
amount of color in the
image.
-
-
-
-
-
+
+
+
+
+
6.Cropping
—
On
Crops the image
10-12
around the margin to
fit the paper size or
print size. Turn this
feature Off if you
Off
want to print whole
images or prevent
unwanted cropping.
7.Borderless
—
On
Off
Expands the
printable area to fit
the edges of the
paper
10-12
2-25*1
8.Scan to
1.Quality
B/W 200x100 dpi Selects the Scan
Card
resolution for your
type of document.
B/W 200 dpi
Color 150 dpi
Color 300 dpi
Color 600 dpi
2.B/W File
Type
TIFF
Selects the default
file format for black
and white scanning.
2-25*1
2-25*1
PDF
3.ColorFile
Type
PDF
JPEG
Selects the default
file format for color
scanning.
The factory settings are shown in Bold.
*1 See the complete Software User’s Guide on the CD-ROM.
APPENDIX B B - 9
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
5.LAN
(MFC-3340CN
only)
1.Setup
TCP/IP
1.BOOT
Method
Auto
You can choose the
BOOT method that
best suits you needs.
Static
RARP
BOOTP
DHCP
2.IP Address [000-255].
[000-255].
Enter the IP address.
[000-255].
[000-255]
3.Subnet
Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
See
Network
User’s
Guide
on the
CD-ROM
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Host Name
BRN_XXXXXX
Enter the Host name.
6.WINS
Config
Auto
Static
You can choose the
WINS configuration
mode.
7.WINS
Server
(Primary)
000.000.000.000 address of the
primary or secondary
Specifies the IP
server.
8.DNS Server (Primary)
Specifies the IP
000.000.000.000 address of the
primary or secondary
server.
9.APIPA
On
Automatically
allocates the IP
address from the
link-local address
range.
Off
2.Setup
Misc.
1.Ethernet
Auto
Selects Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
2.Time Zone
GMT-05:00
Sets the time zone
for your country.
0.Factory
Reset
—
—
Restore all network
settings to factory
default.
The factory settings are shown in Bold.
B - 10 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
4.Print
Reports
(MFC-3240C
only)
1.Help List
2.Quick-Dial
—
—
—
—
—
—
You can print these
lists and reports.
8-3
3.Fax
6.Print
Reports
(MFC-3340CN
only)
Journal
4.Transmission
—
—
—
—
5.User
Settings
6.Network
—
—
Config
(MFC-3340CN
only)
0.Initial
Setup
1.Receive
Mode
—
Fax Only
Fax/Tel
You can choose the
receive mode that
best suits your
needs.
4-1
4-2
(Excluding
FAX-1940CN)
External TAD
Manual
1.Receive
Mode
—
—
—
Fax Only
Fax/Tel
Manual
You can choose the
receive mode that
best suits your
needs.
4-3
2-1
2-2
2-1
(FAX-1940CN
only)
2.Date/Time
3.Station ID
4.Tone/Pulse
—
Puts the date and
time on the LCD and
in headings of faxes
you send.
Fax:
Program your name
and fax number to
appear on each page
you fax.
Name:
—
—
Tone
Pulse
Selects the dialing
mode.
0.Local
English
Language
the LCD Language
for your country.
Quick
Setup
Guide
French
(Canada only)
The factory settings are shown in Bold.
APPENDIX B B - 11
Entering Text
When you are setting certain menu selections, such as the Station
ID, you may need to type text into the machine. Most number keys
have three or four letters printed above them. The keys for 0, # and
do not have printed letters because they are used for special
characters.
By pressing the appropriate number key repeatedly, you can access
the character you want.
Press Key
one time
two times
three times
four times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces
To enter a space in the fax number, press
numbers. To enter a space in the name, press
characters.
once between
twice between
Making corrections
If you entered a letter incorrectly and want to change it, press
move the cursor under the incorrect character. Then press
Stop/Exit. All letters above and to the right of the cursor will be
to
deleted. Re-enter the correct character. You can also back up and
type over incorrect letters.
Repeating letters
If you need to enter a character that is on the same key as the
previous character, press
you press the key again.
to move the cursor to the right before
B - 12 APPENDIX B
Glossary
G
ADF (automatic document feeder) The document can be placed
in the ADF and scanned one page at a time automatically.
Auto Reduction Reduces the size of incoming faxes.
Automatic fax transmission Sending a fax without picking up the
handset or pressing Speaker Phone (FAX-1940CN),
Hook/Hold (FAX-1840C), or Hook (FAX-1840C, MFC-3240C
and MFC-3340CN).
Automatic Redial A feature that enables your machine to redial the
last fax number after five minutes if the fax did not go through
because the line was busy.
Backup Print Your machine prints a copy of every fax that is
received and stored in memory.This is a safety feature so you will
not lose messages during a power failure.
Batch Transmission (Black and white faxes only) As a cost saving
feature, all delayed faxes to the same fax number will be sent as
one transmission.
Beeper Volume Volume setting for the beep when you press a key
or make an error.
Brightness Changing the Brightness makes the whole image
lighter or darker.
Broadcasting The ability to send the same fax message to more
than one location.
Caller ID A service purchased from the telephone company that lets
you see the number (or name) of the party calling you.
Cancel Job Cancels a programmed job, like Delayed Fax or
Polling.
CNG tones The special tones (beeps) sent by fax machines during
automatic transmission to tell the receiving machine that a fax
machine is calling.
G - 1 GLOSSARY
Coding method Method of coding the information contained in the
document. All fax machines must use a minimum standard of
Modified Huffman (MH). Your machine is capable of greater
compression methods, Modified Read (MR), Modified Modified
Read (MMR) and JPEG, if the receiving machine has the same
capability.
Communication error (or Comm. Error) An error during fax
sending or receiving, usually caused by line noise or static.
Compatibility group The ability of one fax unit to communicate
with another. Compatibility is assured between ITU-T Groups.
Contrast Setting to compensate for dark or light documents, by
making faxes or copies of dark documents lighter and light
documents darker.
Delayed Fax Sends your fax at a specified later time that day.
Distinctive Ring A subscriber service purchased from the
telephone company that gives you another phone number on an
existing phone line. The Brother machine uses the new number to
simulate a dedicated fax line.
Dual Access Your machine can scan outgoing faxes or scheduled
jobs into memory at the same time it is sending a fax or receiving
or printing an incoming fax.
Easy Receive Enables your machine to respond to CNG tones if
you interrupt a fax call by answering it.
ECM (Error Correction Mode) Detects errors during fax
transmission and resends the pages of the fax that had an error.
Extension phone A telephone on the fax number that is plugged
into a separate wall jack.
External phone A telephone that is plugged into the EXT jack of
your machine.
F/T Ring Time The length of time that the Brother machine rings
(when the Receive Mode setting is Fax/Tel) to notify you to pick
up a voice call that it answered.
Fax Forwarding Sends a fax received into the memory to another
pre-programmed fax number.
GLOSSARY G - 2
Fax Receive Code Press this code ( 5 1) when you answer a fax
call on an extension or external phone.
Fax Storage You can store faxes in memory.
Fax tones The signals sent by sending and receiving fax machines
while communicating information.
Fax/Tel You can receive faxes and telephone calls. Do not use this
mode if you are using a telephone answering device (TAD).
Fine resolution Resolution is 203 x 196 dpi. It is used for small print
and graphs.
Gray scale The shades of gray available for copying and faxing
photographs.
Group number A combination of One-Touch and Speed-Dial
numbers that are stored on a One-Touch key or in a Speed-Dial
location for Broadcasting.
Help list A printout of the complete Menu table that you can use to
program your machine when you do not have the User’s Guide
with you.
Fax Journal Lists information about the last 200 incoming and
outgoing faxes. TX means Transmit. RX means Receive.
Journal Period The pre-programmed time period between
automatically printed Fax Journal Reports. You can print the Fax
Journal on demand without interrupting the cycle.
LCD (liquid crystal display) The display screen on the machine
that shows interactive messages during On-Screen Programming
and shows the date and time when the machine is idle.
Manual fax When you lift the handset of the machine (FAX-1840C
and FAX-1940CN only) or external telephone or press
Speaker Phone (FAX-1940CN only) or Hook (Except
FAX-1940CN) so you can hear the receiving fax machine answer
before you press Black Start or Color Start to begin
transmission.
Menu mode Programming mode for changing your machine’s
settings.
G - 3 GLOSSARY
OCR (optical character recognition) (MFC-3240C and
MFC-3340CN only) The bundled ScanSoft® OmniPage® software
application converts an image of text to text you can edit.
One-Touch Keys on the machine’s control panel where you can
store numbers for easy dialing. You can store a second number
on each key if you press Shift and the One-Touch Key together.
Out of Paper Reception Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode Makes temporary changes to the fax tones to
accommodate noise and static on overseas phone lines.
Paging This feature enables your machine to call your pager when
a fax is received into its memory. The FAX-1940CN will also page
for voice messages.
Pause Allows you to place a 3.5 second delay in the dialing
sequence stored on One-Touch keys and Speed-Dial numbers.
Press Redial/Pause as many times as needed for longer
pauses.
PhotoCapture Center™ (MFC-3340CN only) Allows you to print
digital photos from your digital camera at high resolution for photo
quality printing.
Photo resolution A resolution setting that uses varying shades of
gray for the best representation of photographs.
Polling The process of a fax machine calling another fax machine
to retrieve waiting fax messages.
Pulse A form of rotary dialing on a telephone line.
Quick Dial List A listing of names and numbers stored in
One-Touch and Speed-Dial memory, in numerical order.
Real Time Transmission When memory is full, you can send faxes
in real time.
Remaining jobs You can check which jobs are waiting in memory
and cancel jobs individually.
Remote Access Code Your own four-digit code (--- ) that allows
you to call and access your machine from a remote location.
Remote Retrieval Access The ability to access your machine
remotely from a touch tone phone.
GLOSSARY G - 4
Resolution The number of vertical and horizontal lines per inch.
See: Standard, Fine, Super Fine and Photo.
Ring Delay The number of rings before the machine answers in
Fax Only, Fax/Teland MC:Msg. Ctr.(FAX-1940CN only)
mode.
Ring Volume Volume setting for the machine’s ring.
Scanning (MFC-3240C and MFC-3340CN only) The process of
sending an electronic image of a paper document into your
computer.
Scan to Card (MFC-3340CN only) You can scan a black and white
or color document into a Media Card. Black and white images will
be in TIFF or PDF file format and color images may be in PDF or
JPEG file format.
Search An electronic, alphabetical listing of stored One-Touch,
Speed-Dial and Group numbers.
Speed-Dial A pre-programmed number for easy dialing. You must
press the Search/Speed Dial, #, and the two digit code, and
Start to start the dialing process.
Standard resolution 203 x 97 dpi. It is used for regular size text
and quickest transmission.
Station ID The stored information that appears on the top of faxed
pages. It includes the sender’s name and fax number.
Super Fine resolution 392 x 203 dpi. Best for very small print and
line art.
TAD (telephone answering device) You can connect an external
device or answering machine to the EXT. jack of your machine.
Telephone Answer Code (Fax/Tel mode only) When the
machine answers a voice call, it pseudo/double-rings. You can
pick up at an extension phone by pressing this code (# 5 1).
Temporary settings You can select certain options for each fax
transmission and copy without changing the default settings.
Tone A form of dialing on the telephone line used for Touch Tone
telephones.
Transmission The process of sending faxes over the phone lines
from your machine to the receiving fax machine.
G - 5 GLOSSARY
Transmission Verification Report A listing for each transmission,
that shows its date, time and number.
True2Life® (MFC-3340CN only) Adjusts the color in the image for
better print quality by improving sharpness, white balance and
color density.
User Settings A printed report that shows the current settings of the
machine.
GLOSSARY G - 6
Specifications
S
Product description
General
Memory Capacity
8 MB (FAX-1840C and MFC-3240C)
16 MB (FAX-1940CN and MFC-3340CN)
Automatic Document Up to 20 pages
Feeder (ADF)
Temperature: 68°F - 86°F (20°C - 30°C)
Humidity: 50% - 70%
Paper: 20 lb Letter (80 g/m2 A4) size
Paper Tray
100 Sheets 20 lb (80 g/m2)
Printer Type
Print Method
Ink Jet
Piezo with 74 × 5 nozzles
16 characters × 1 line
LCD (Liquid Crystal
Display)
Power Source
120V AC 50/60Hz (220 - 240V 50/60Hz)
(FAX-1840C)
Power Consumption
Off Mode:
Standby:
Operating:
Average 4 W
Average 8 W
Average 24 W
(MFC-3240C)
Off Mode:
Standby:
Operating:
Average 3.5 W
Average 8 W
Average 24 W
(MFC-1940CN and MFC-3340CN)
Off Mode:
Standby:
Operating:
Average 4 W
Average 9 W
Average 24 W
S - 1 SPECIFICATIONS
Dimensions
15.3 inch (388 mm)
10.9 inch
(277 mm)
7.5 inch
(191 mm)
14.2 inch (361 mm)
14.7 inch (373 mm)
21.7 inch (551 mm)
15.8 inch (402 mm)
14.3 inch (364 mm)
12.7 inch (322 mm)
14.3 inch (364 mm)
Weight
Noise
11 lb (5 kg)
Operating:
42.5 to 51 dB*
* It depends on printing conditions
Temperature
Humidity
Operating:
50°F - 95°F (5 - 35°C)
Best Print
Quality:
68°F - 91°F (20 - 33°C)
Operating:
20 to 80% (without condensation)
Best Print
Quality:
20 to 80% (without condensation)
SPECIFICATIONS S - 2
Print media
Paper Input
Paper Tray
■
Paper type:
Plainpaper, inkjet paper (coated paper), glossy
paper*2, transparencies*1*2 and envelopes
■
Paper size:
Letter, Legal*3, Executive, A4, A5, A6, JIS_B5,
envelopes (commercial No.10, DL, C5,
Monarch, JE4), Photo card, Index card and
Post card.
■
Maximum paper tray capacity: Approx. 100
sheets of 20 lb (80 g/m2) plain paper
Paper Output
Up to 50 sheets of Letter (A4) plain paper (Face up
print delivery to the output paper tray)*2
*1 Use only transparencies recommended for inkjet printing.
*2 For glossy paper or transparencies, we recommend removing
printed pages from the output paper tray immediately after they
exit the machine to avoid smudging.
*3 Legal paper cannot be stacked on the output paper tray.
Copy
Color/Black
Color/Black
Document Size
ADF Width: 3.5" to 8.5" (89 mm to 216 mm)
ADF Height: 5" to 14" (127 mm to 356 mm)
Copy Speed
Mono
Up to 17 pages/minute (Letter paper)*
Color
Up to 11 pages/minute (Letter paper)*
* Does not include the time it takes to feed the paper.
Based on Brother standard pattern. (Fast mode/Stack Copy)
Copy speeds vary with the complexity of the document.
Multiple Copies
Stacks up to 99 pages
Sorts up to 99 pages (FAX-1940CN and
MFC-3340CN only)
Enlarge/Reduce
Resolution
25% to 400% (in increments of 1%)
Up to 600 x 1200 dpi copy resolution for plain, inkjet
or glossy paper and up to 1200 x 1200 dpi for
OHP/transparency
S - 3 SPECIFICATIONS
PhotoCapture Center™
(MFC-3340CN only)
Available Media
CompactFlash® Version 1.0
(Microdrive™ is not compatible)
(Compact I/O card such as Compact LAN card
and Compact Modem card are not supported.)
SmartMedia® (3.3V)
(Not available for use with ID)
Memory Stick®
(Not available for music data with MagicGate)
SecureDigital™
xD-Picture Card™
File Extension
(Media Format)
(Image Format)
DPOF, EXIF, DCF
Photo Print:
JPEG*
Scan to Card:
JPEG, PDF (Color)
TIFF, PDF (Black)
* Progressive JPEG format is not supported.
Color Enhancement
Number of Files
Folder
True2Life
Up to 999 files in the media card
File must be in the 3rd folder level of the Media Card.
Letter, A4, Photo Card
Borderless
SPECIFICATIONS S - 4
Fax
Compatibility
Coding System
Modem Speed
ITU-T Group 3
MH/MR/MMR/JPEG
Automatic Fallback14400 bps (FAX-1840C)
33600 bps (FAX-1920CN, MFC-3240C and
MFC-334CN)
Document Size
ADF Width: 3.5" to 8.5"
ADF Height: 5" to 14"
Scanning Width
Printing Width
Gray Scale
8.2 in.
8.03 in.
256 levels
Polling Types
Contrast Control
Standard, Sequential: (Black only)
Automatic/Light/Dark
(manual setting)
Resolution
• Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard -
98 line/inch (3.85 line/mm) (Black)
196 line/inch (7.7 line/mm) (Color)
Fine - 196 line/inch (7.7 line/mm) (Black/Color)
Photo - 196 line/inch (7.7 line/mm) (Black)
Superfine - 392 line/inch (15.4 line/mm) (Black)
One-Touch Dial
4 (2 x 2) (FAX-1940CN)
8 (4 x 2) (MFC-3340CN)
10 (5 x 2) (FAX-1840C, MFC-3240C)
Speed-Dial
40 stations (FAX-1840C, MFC-3240C)
100 stations (FAX-1940CN and MFC-3340CN)
Broadcasting
100 stations (FAX-1840C, MFC-3240C)
154 stations (FAX-1940CN)
158 stations (MFC-3340CN)
1 time after 5 minutes
0, 1, 2, 3 or 4 rings
Automatic Redial
Auto Answer
Communication Source
Public switched telephone network.
S - 5 SPECIFICATIONS
Memory Transmission
Out of Paper Reception
Up to 480*1/400*2 pages (FAX-1940CN, MFC-3340CN)
Up to 300*1/250*2 pages (FAX-1840C)
Up to 200*1/170*2 pages (MFC-3240C)
Up to 480*1/400*2 pages (FAX-1940CN, MFC-3340CN)
Up to 300*1/250*2 pages (FAX-1840C)
Up to 200*1/170*2 pages (MFC-3240C)
*1
*2
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,
MMR code). Specifications and printed materials are subject to change without prior notice.
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
Scanner
(MFC-3240C and MFC-3340CN only)
Color/Monochrome
Color/Monochrome
TWAIN Compliant
Yes (Windows® 98/98SE/Me/2000 Professional/XP)
Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater
WIA Compliant
Color Depth
Yes (Windows® XP)
36 bit color processing (Input)
24 bit color processing (Output)
Resolution
Up to 2400 × 2400 dpi (interpolated)*
Up to 600 × 1200 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with Windows® XP
(resolution up to 2400 x 2400 dpi can be selected by using the
Brother scanner utility)
Scanning Speed
Document Size
Color: up to 8.37 sec.
Mono: up to 3.75 sec.
Letter size in 100 × 100 dpi
ADF Width: 3.5" to 8.5" (89 mm to 216 mm)
ADF Height: 5" to 14" (127 mm to 356 mm)
Scanning Width
Gray Scale
8.26 in. (210 mm)
256 levels
Mac OS® X scanning is supported in Mac OS® X 10.2.4 or greater.
SPECIFICATIONS S - 6
Printer
For FAX-1840C and FAX-1940CN, you can download the
Brother Printer Driver from the Brother Solutions Center. Visit us
at:
Printer Driver
Windows® 98/98SE/Me/2000 Professional and XP
driver supporting Brother Native Compression
mode and bi-directional capability
Apple® Macintosh® QuickDraw® Driver
For Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater
Resolution
Up to 1200 x 6000 dots per inch (dpi)*
1200 x 1200 dots per inch (dpi)
600 x 600 dots per inch (dpi)
600 x 150 dots per inch (dpi)
* Output image quality varies based upon many factors including
but not limited to input image resolution and quality and print
media.
Print Speed
up to 20 pages/minute (Mono)*
up to 15 pages/minute (Color)*
* Based on Brother standard pattern.
Letter size in draft mode.
Does not include the time it takes to feed the paper.
Printing Width
8.03 inches (8.5 inches*) / 204 mm (216 mm*)
* When you set the Borderless feature to On.
Disk-Based Fonts
Borderless
35 TrueType
Letter, A4, A6, Photo Card, Index Card, Post Card
S - 7 SPECIFICATIONS
Interfaces
USB
A Full-Speed USB 2.0 cable that is not longer than
6 feet (2.0 m)*
* Your machine has a Full-Speed USB 2.0 interface. This
interface is compatible with Hi-Speed USB 2.0; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can
also be connected to a computer that has a USB 1.1 interface.
Please make sure you use a Full-Speed USB 2.0 cable that is
no longer than 6 feet (2.0 m).
LAN cable
Ethernet UTP cable category 5 or greater.
(MFC-3340CN only)
Computer requirements
Minimum System Requirements
Computer Platform & Operating System
Version
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Available
Hard Disk
Space
for
Drivers
1
Windows®
*
98, 98SE
Pentium II or
equivalent
32 MB
64 MB
90 MB
Operating System
Me
2000 Professional
XP*2
64 MB
128 MB
256 MB
64 MB
128 MB
150 MB
80 MB
Apple® Macintosh®
Operating System
Mac OS® 8.6
All base models meet
minimum Requirements
(Printing and PC-FAX
Send*4 Only)
Mac OS® 9.X
(Printing, Scanning*3,
PhotoCapture Center™
and PC-FAX Send*4
Only)
Mac OS® X 10.2.4 or
greater
128 MB
160 MB
NOTE: All registered trademarks referenced herein are the property of their respective companies.
*1 Microsoft® Internet Explorer 5 or greater.
*2 Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolutions up to 2400 x 2400 dpi can be
selected using the Brother Utility.)
*3 Dedicated “Scan” key and direct Network Scanning (MFC-3340CN only) supported in Mac® Operating
Systems Mac OS® X 10.2.4 or greater.
*4 PC Fax supports black and white faxing only.
SPECIFICATIONS S - 8
Consumable items
Ink
The machine uses individual Black, Yellow, Cyan
and Magenta ink cartridges that are separate from
the print head assembly.
Service Life of Ink
Cartridge
Standard Black - Approximately 500 pages at 5%
coverage
High Yield Black - Approximately 900 pages at 5%
coverage
Yellow, Cyan and Magenta - Approximately 400
pages at 5% coverage
The above figures are based upon the following
assumptions:
• Continuous printing at a resolution of 600 x 600
dpi in normal mode after installing new ink
cartridge;
• The printing frequency;
• The number of pages printed;
• Periodic, automatic, print head assembly cleaning
(Your machine will clean the print head assembly
periodically. This process will use a small amount
of ink) ; and,
• Ink remaining in cartridge identified as “empty”
(It is necessary to leave a small amount of ink in
the ink cartridge to prevent air from drying out and
damaging the print head assembly).
S - 9 SPECIFICATIONS
Network (LAN)
(FAX-1940CN and MFC-3340CN only)
LAN
You can connect your machine to a network for
Network Printing, Network Scanning and PC Fax
Send. Also included is Brother BRAdmin
Professional Network Management software.
Support for
Protocols
Windows® 98/98SE/Me/2000/XP
Mac OS® 8.6 - 9.2, Mac OS® X 10.2.4 or greater*
Ethernet 10/100 BASE-TX Auto Negotiation
TCP/IP
RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS,
LPR/LPD, Port9100, SSDP, mDNS, FTP
* Network Printing and PC-FAX are available for
Mac OS® 8.6-9.2, Mac OS® 10.2.4 or greater.
* Mac OS® 8.6-9.2 (Quick Draw over TCP/IP)
* Mac OS® X 10.2.4 or greater (mDNS)
* Network Scanning and Remote Setup are available for
Mac OS® 10.2.4 or greater.
* Media drive is not available for Mac® OS 8.6
Included Utilities:
BRAdmin Professional (Windows®)
BRAdmin Professional is not supported in Mac OS®.
SPECIFICATIONS S - 10
Optional External Wireless Print/Scan
Server (NC-2200w)
(MFC-3240C and MFC-3340CN only)
NC-2200w External
Wireless Print/Scan
Server (Optional)
Connecting the optional External Wireless
Print/Scan Server (NC-2200w) to your machine will
allow you to print and scan over a wireless network.
Network types
Support for
IEEE 802.11b wireless LAN
Windows® 98/98SE/Me/2000/XP
Mac OS® X 10.2.4 or greater
Protocols
TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS, DNS, LPR/LPD, Port9100,
SMB Print, IPP, RawPort, mDNS, TELNET, SNMP,
HTTP
You can assign the scan key to one networked
computer only.
S - 11 SPECIFICATIONS
Extension telephone,
External telephone,
D
Delayed Batch
Dialing
F
access codes and credit
Fax codes
Fax Forwarding
Fax, from PC
card numbers ................. 5-6
jam ................................. 12-5
See Software User’s Guide on
the CD-ROM. .......................
Fax, stand-alone
E
reducing to fit on
ECM (Error Correction
while scanning
retrieving from a remote
I - 2 INDEX
canceling from
I
Ink cartridges
J
(Dual Access) .......3-3, 3-9
Real Time
Jacks
convert to RJ11 jack
EXT
Transmission .............3-10
answering at extension
L
double-ringing
(voice calls) ....................4-7
M
Manual
printing faxes from
G
H
HELP
recording Fax/Tel
(F/T OGM) ......................7-7
recording outgoing message
INDEX I - 3
Mode, entering
PaperPort®
Multi-line connections
See Software User’s Guide on
the CD-ROM. .......................
Phone line
PhotoCapture Center™
(PBX) .............................. A-17
N
Network
Printing
from PC
See Software User’s Guide
on the CD-ROM.................
Print
See Software User’s Guide
on the CD-ROM. ................
Scanning
See Software User’s Guide
on the CD-ROM. ................
O
One-Touch numbers
Options key (copying)
Outgoing Message
(Msg Ctr OGM) ................. 7-2
from PC
See Software User’s Guide
on the CD-ROM.................
P
programming your pager
number ........................... 6-1
I - 4 INDEX
Programming your
Remote Setup
See Software User’s Guide on
the CD-ROM.........................
Transmission
Q
Access codes and
setting up .......................5-6
Group dial
Resolution
fax (Standard, Fine,
SuperFine, Photo) ......... S-5
setting up Groups for
One-Touch dial
Speed-Dial
S
R
Scanning
See Software User’s Guide on
the CD-ROM.........................
Setup
Station ID (fax header)
entering text ...................2-2
Speed-Dial
Reducing
INDEX I - 5
T
V
TAD (telephone answering
device), external
Volume Amplify (for
if you are having difficulty
phone line
W
PhotoCapture
printing or received
faxes ....................... 12-10
faxes ............ 12-10, 12-11
Printing Received
True2Life®
I - 6 INDEX
Remote Retrieval Access card
(FAX-1940CN only)
If you plan to retrieve voice or fax messages while away from your
machine, carrying the Remote Retrieval Access Card printed below
will serve as a convenient reminder of the retrieval procedures.
Simply cut out the card and fold it to fit in your wallet or organizer.
Keeping it handy will help you derive the full benefit of your
machine’s Paging, Fax Forwarding, and Remote Retrieval features.
REMOTE RETRIEVAL ACCESS CARD R - 1
R - 2
Remote Retrieval Access card
(FAX-1840C, MFC-3240C and MFC-3340CN only)
If you plan to receive fax messages while away from your machine,
carrying the Remote Retrieval Access Card printed below will serve
as a convenient reminder of the retrieval procedures. Simply cut out
the card and fold it to fit your wallet or organizer. Keeping it handy will
help you derive the full benefit of your machine’s Paging, Fax
Forwarding, and Remote Retrieval features.
ADR
C
CSE
A
TIREVAL
R
MTOE
1
2
4
5
6
3
R
Fold
Fold
REMOTE RETRIEVAL ACCESS CARD R - 3
4
3
2
1
Fold
Fold
R - 4
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical
specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum
number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the RENs of
all the devices does not exceed five.
®
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807–0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
These machines are made for use in the USA and Canada only. We cannot recommend
using them overseas because it may violate the Telecommunications Regulations of that
country and the power requirements of your multi-function center may not be compatible
with the power available in foreign countries. Using USA or Canada models overseas is
at your own risk and may void your warranty.
LF56860011
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