Brother HL P2000 User Manual

Please read this manual thoroughly before using the machine.  
Brother Laser Printer / Scanner / Copier  
MFC/HL-P2000  
User’s Guide  
Keep this manual in a convenient place for quick and easy reference at all times.  
i
CHAPTER 4 COPY  
TO MAKE SETTINGS FOR EACH COPY  
4-1  
4-2  
4-2  
Photo/Text  
Enlarge/Reduce  
CHAPTER 5 SCAN  
SCANNING FROM TWAIN COMPLIANT APPLICATIONS  
5-1  
CHAPTER 6 MAINTENANCE  
REPLACING THE TONER CARTRIDGE  
6-1  
CLEANING THE MACHINE  
6–11  
6–11  
Cleaning the Machine Exterior  
iii  
CHAPTER 7 TROUBLESHOOTING  
ALARM INDICATIONS AT A GLANCE  
Operator Calls for the Printing Function  
7-1  
7-1  
Q & A  
7-10  
7-10  
7-14  
Setting Up the Machine for Windows  
Scan  
APPENDIX  
PRINTER SPECIFICATIONS  
Printing  
A-1  
A-1  
A-2  
A-2  
A-3  
Copying  
Scanning  
Functions  
RESIDENT FONTS  
Bitmapped Fonts  
A-6  
A-6  
SYMBOL SETS/CHARACTER SETS  
HP LaserJet IIP Mode  
EPSON Mode  
A-7  
A-7  
A-7  
A-7  
IBM Mode  
iv  
Definitions of Warnings, Cautions, and Notes  
The following conventions are used in this User’s Guide:  
Warning  
Indicates warnings that must be observed to prevent possible  
personal injury.  
!
Caution  
Indicates cautions that must be observed to use the machine properly or  
prevent damage to the machine.  
Note  
Indicates notes and useful tips to remember when using the machine.  
To Use the Machine Safely  
Warning  
After you have just used the machine, some internal parts of the  
machine are extremely hot. When you open the top cover, never  
touch the shaded parts shown in the following illustration.  
High Temperature  
Inside the Machine  
Warning  
There are high voltage electrodes inside the machine. Before cleaning  
the machine, make sure to turn off the power switch and unplug the  
power cord from the power outlet.  
Turning off the Switch and Unplugging the Machine  
v
Shipment of the Machine  
If for any reason you must ship your Machine, carefully package the  
Machine to avoid any damage during transit. It is recommended that  
you save and use the original packaging. The Machine should also be  
adequately insured with the carrier.  
Warning  
When shipping the Machine, the DRUM UNIT assembly including the  
TONER CARTRIDGE must be removed from the Machine and placed  
in the plastic bag. Failure to remove and place it in the plastic bag  
during shipping will cause severe damage to the Machine and will  
VOID THE WARRANTY.  
1 Remove the drum unit.  
2 Place it in the plastic bag and seal the  
bag completely.  
3
Remove the AC cord, the  
extention wire of the paper tray and  
the document support from the  
machine. Re-pack the machine. See  
“REPACKING THE MACHINE” in  
Chapter 6.  
vi  
(For USA & CANADA Only)  
For technical and operational assistance, please call:  
In USA  
1-877-284-3238  
(outside California)  
949-859-9700 Ext. 329 (within California)  
1-800-853-6660  
In CANADA  
514-685-6464  
(within Montreal)  
If you have comments or suggestions, please write us at:  
In USA  
Printer Customer Support  
Brother International Corporation  
15 Musick  
Irvine, CA 92718  
In CANADA  
Brother International Corporation (Canada), Ltd.  
- Marketing Dept.  
1, rue Hôtel de Ville  
Dollard-des-Ormeaux, PQ, Canada H9B 3H6  
BBS  
For downloading drivers from our Bulletin Board Service, call:  
In USA  
In CANADA  
1-888-298-3616  
1-514-685-2040  
Please log on to our BBS with your first name, last name and a four digit  
number for your password. Our BBS supports modem speeds up to 14,400,  
8 bits no parity, 1 stop bit.  
Fax-Back System  
Brother Customer Service has installed an easy to use Fax-Back System so  
you can get instant answers to common technical questions and product  
information for all Brother products. This is available 24 hours a day, 7 days  
a week. You can use the system to send the information to any fax machine,  
not just the one you are calling from.  
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow  
the voice prompts to receive faxed instructions on how to use the system and  
your index of Fax-Back subjects.  
DEALERS/SERVICE CENTERS (USA only)  
For the name of an authorized dealer or service center, call 1-800-284-4357.  
SERVICE CENTERS (Canada only)  
For service center addresses in Canada, call 1-800-853-6660  
INTERNET ADDRESS  
For technical questions and downloading drivers: http://www.brother.com  
vii  
CHAPTER 1 INTRODUCCTION  
CHAPTER 1  
INTRODUCTION  
ABOUT THE GUIDEBOOKS  
Finding Out How to Use the Machine  
You have two guidebooks for this machine. Read each guidebook in the  
following order:  
1. Read the Quick Setup Guide to set up your machine and to ensure  
proper connection with your computer. It also contains information  
for installing the printer driver, fonts and Remote Printer Console  
Program.  
2. Read this On-line User’s Guide to get information about the  
following.  
Chapter 1  
1-1  
 
USER’S GUIDE  
ABOUT YOUR MACHINE  
Machine Overview  
Paper Support  
Multi-Purpose Sheet Feeder  
Doument Support  
Paper Guide  
Document Feeder  
Top Cover  
Control Panel for  
Cpying and  
Scanning Function  
Extension Support Wire  
Control Panel for  
Printing Function  
Extension Document  
Support Wire  
Output Tray  
Fig. 1-1 Front View  
Parallel Interface Port  
Power Switch  
Power Cord  
AC Inlet  
Fig. 1-2 Rear View  
1-2  
 
CHAPTER 1 INTRODUCCTION  
System Requirements in Brother Printing Solution for Windows  
Check the following system requirements to setup and operate the  
machine in Brother Printing Solution for Windows:  
IBM PC or compatible with 80486 SX or higher microprocessor  
Parallel interface (or printer port)  
8 MB or more of memory (for Windows 3.1/3.11)  
16 MB or more of memory (for Windows 95/98/NT)  
10 MB of space available on your hard disk for the printer driver and all  
fonts  
20 MB of space available on your hard disk for Visioneer PaperPort®  
LE Software  
Microsoft Windows 95/98, 3.1/3.11 or Windows NT 4.0  
Features  
This machine has the following features:  
High Resolution and Fast Printing Speed  
True 600 dots per inch (dpi) with microfine toner and up to 10 pages  
per minute (ppm) printing speed (A4 or Letter paper).  
Versatile Paper Handling  
The machine has a multi-purpose sheet feeder and straight paper path  
mechanism. Using this mechanism, you can load A4, letter, legal, B5,  
A5, A6 and executive sizes of paper, and various types of paper  
including envelopes, organizer paper and your custom paper size. The  
multi-purpose sheet feeder also allows manual paper loading, so you  
can also use labels and transparencies.  
Copier  
You can easily copy at a comfortable speed with only one push of a  
button. You can also enlarge or reduce the copying size.  
Document Management Application ‘Visioneer PaperPort® LE  
Software’ (MFC-P2000)  
Visioneer PaperPort® LE Software is a document management  
application which contains a viewer, editor and filing system and  
various links to other applications. Visioneer PaperPort® LE Software  
is a sophisticated application and has widespread industry acceptance  
and endorsements.  
A Sofisticated Viewer Software ‘WordCraft Unimessage™ Viewer  
Software’ (HL-P2000)  
WordCraft Unimessage™ Viewer is a sophisticated viewer for  
displaying and editing graphic files. In addition to the usual image  
editing functions (object drawing, annotations, highlighting, etc.) you  
will also be able to use this software to view both colour and  
monochrome images, create cover sheets for use with HL-P2000,  
display thumbnails of graphics files in any of your directories and set  
up a referencing system for your files using DIR (Document Indexing  
Retrieval).  
1-3  
 
USER’S GUIDE  
TWAIN Compliant Scanner Driver  
The scanner driver is TWAIN compliant which is a defacto standard.  
You can use the scanner from other TWAIN compliant applications as  
well as the PaperPort application or Unimessage™ viewer application.  
Enhanced Printing Performance and User-Friendly Operation for  
Windows®  
The dedicated printer driver and TrueType™-compatible fonts for  
Microsoft® Windows 95/98 and Windows 3.1 are available on the  
floppy disk and CD-ROM supplied with your machine. You can  
easily install them into your Windows system using our installer  
program. The driver supports our unique compression mode to  
enhance printing speed in Windows applications and allows you to  
choose various machine settings including toner saving mode, custom  
paper size, sleep mode, gray scale adjustment, resolution and so forth.  
You can easily set these print options through the Machine Setup  
Menu within the Windows Control Panel.  
Remote Printer Console Program for DOS  
The utility program, Remote Printer Console (RPC), is available on a  
floppy disk supplied with your machine. When you operate your  
computer in the DOS (Disk Operating System) environment, this  
program allows you to easily change the default settings of the  
machine such as fonts, page setup, emulations and so on.  
This program also provides a status monitor program, which is a  
Terminate-and-Stay Resident (TSR) program. It can monitor the  
machine status while running in the background and report the current  
status or errors on your computer screen.  
Popular Printer Emulation Support  
This machine supports the following popular printer emulation  
modes: HP LaserJet IIP, Epson FX-850 and IBM Proprinter XL.  
When you use DOS application software or Windows version 3.0 or  
earlier, you can use any of these emulations to operate the machine.  
The machine also supports auto-emulation switching between HP and  
Epson or HP and IBM. If you want to select the printer emulation, you  
can do it using the Remote Printer Console Program.  
1-4  
 
CHAPTER 1 INTRODUCCTION  
Machine Status Monitor with Bi-directional Parallel Interface  
The printer driver can monitor your machines status using bi-  
directional parallel communications. A high quality bi-directional  
parallel printer cable is recommended.  
The machine status monitor program can show the current status of  
your machine. When printing, the animated dialog box appears on  
your computer screen to show the current printing process. If an error  
occurs, a dialog box will appear to let you know what to correct. For  
example: when your machine is out of paper, the dialog box will  
display “No Paper” and instructions for the proper corrective action.  
Enhanced Memory Management  
The machine provides its own data compression technology in the  
machine hardware and the supplied printer driver software, which can  
automatically compress graphic data and font data efficiently into the  
machine’s memory. You can avoid memory errors and print most full  
page 600 dpi graphic and text data, including larger fonts, with the  
machine’s standard memory.  
Environment-Friendly  
Economy Printing Mode  
This feature will cut your printing cost by saving toner. It is useful to  
obtain draft copies for proof-reading. You can select from two  
economy modes—25% toner saving and 50% toner saving—through  
the Windows printer driver supplied with your machine.  
Sleep Mode (Power Save Mode)  
When the machine is not used for a certain amount of time, sleep  
mode automatically reduces power consumption. The machine  
consumes less than 13 W when in sleep mode.  
Low Running Cost  
Since the toner cartridge is separate from the drum unit, you need to  
replace only the toner cartridge after approximately 2,400 pages,  
which is cost effective and ecologically friendly. (Some models are  
supplied with a starter toner cartridge which must be replaced  
after 1,000 pages.)  
The actual number of pages printed with each toner cartridge may  
vary depending on your average type of print job.  
1-5  
 
USER’S GUIDE  
OPERATING AND STORAGE ENVIRONMENT  
Please take note of the following before using the machine.  
Power Supply  
Use the machine within the specified power range.  
AC power: ±10% of the rated power voltage in your country  
Frequency: 50/60 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)  
The power cord, including extensions, should not exceed 5 meters (16.5  
feet).  
Do not share the same power circuit with other high-power appliances,  
particularly an air conditioner, copier, shredder and so on. If it is  
unavoidable that you must use the machine with these appliances, it is  
recommended that you use an isolation transformer or a high-frequency  
noise filter.  
Use a voltage regulator if the power source is not stable.  
Environment  
The machine should be installed near a power outlet which is easily  
accessible.  
Use the machine only within the following ranges of temperature and  
humidity.  
Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F)  
Ambient humidity:  
20% to 80% (without condensation)  
The machine should be used in a well ventilation room.  
Place the machine on a flat, horizontal surface.  
Keep the machine clean. Do not place the machine in a dusty place.  
Do not place the machine where the ventilation hole of the machine can  
be blocked.  
Do not place the machine where it is exposed to direct sunlight. Use a  
blind or a heavy curtain to protect the machine from direct sunlight when  
the machine is unavoidably set up near a window.  
Do not place the machine near devices that contain magnets or generate  
magnetic fields.  
1-6  
 
CHAPTER 1 INTRODUCCTION  
Do not subject the machine to strong physical shocks or vibrations.  
Do not expose the machine to open flames or salty or corrosive gasses.  
Do not place objects on top of the machine.  
Do not place the machine near an air conditioner.  
Keep the machine horizontal when carrying it.  
Do not cover the slots in the top cover.  
1-7  
CHAPTER 2 PAPER HANDLING  
CHAPTER2  
PAPER HANDLING  
PAPER SPECIFICATIONS  
The machine can handle paper that has the following specifications.  
Paper Type  
Cut sheet  
Paper Size  
A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom  
size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches)  
DL, C5, COM-10, Monarch, 9” x 12”  
Envelopes  
Organizer  
Day-Timer® J, K, L  
(70-216 x 127-356 mm, 2.75-8.5 x 5-11 inches)  
A4, Letter (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches)  
Labels and  
Transparencies  
Paper Capacity in Feeder  
Multi-purpose Sheet Feeder:  
A4/Letter paper: Up to 22 mm (0.87 inch) in height (up to the mark)  
Approx. 200 sheets of 75 g/m2 (20 lb.)  
30 sheets of 158 g/m2 (42 lb.) A4/Letter paper  
Legal paper:  
Envelopes, Organizer:10 sheets  
Output Tray:  
Approx. 100 sheets of 75 g/m2 (20 lb.) A4/Letter  
paper  
100 sheets  
Cut Sheet  
Envelope  
Basis Weight  
60 to 158 g/m2  
(16 to 42 lb.)  
75 to 90 g/m2 (20 to 24 lb.)  
single thickness  
Caliper  
0.03 to 0.08 in.  
(0.08 to 0.2 mm)  
0.0033 to 0.0058 in.  
(0.084 to 0.14 mm)  
single thickness  
Moisture Content  
Smoothness  
4% to 6% by weight  
100 to 250 (Sheffield)  
4% to 6% by weight  
100 to 250 (Sheffield)  
Recommended paper  
Cut sheet: Xerox 4200  
(in USA) / Xerox 80 Premier Paper (in Europe)  
or equivalent  
Label:  
Avery laser label or equivalent  
Transparency: 3M CG3300 or equivalent  
2-1  
 
USER’S GUIDE  
Remarks  
It is recommended that you test paper, especially special sizes and types  
of paper and heavy paper, on this machine before purchasing large  
quantities.  
Avoid using coated paper, such as vinyl coated paper.  
Avoid using preprinted or highly textured paper.  
Use a recommended type of paper, especially plain paper and  
transparencies, for optimum printing. For more information on paper  
specifications, consult your nearest authorized sales representative or the  
place you purchased your machine.  
If the paper has problems feeding from the multi-purpose sheet feeder,  
use the manual feed slot and try again.  
Use neutral paper. Do not use acid paper to avoid any damage to the  
machine drum unit.  
You can use recycled paper in this machine.  
Make sure you select the appropriate media type in the printer driver for  
optimum printing.  
The print quality might be degraded or the life of drum unit might be  
shortened with the following usage.  
Using paper with narrower width than A4/Letter continuously  
Printing only a certain range of paper widths continuously  
Using the machine for a special job (i.e. printing of name cards etc.)  
Cut Sheet  
We recommend you use long-grained paper for the best print quality.  
If you are using short-grained paper, it could be the cause of paper jams.  
Labels / Transparencies  
Avoid feeding labels with carrier sheets exposed, or your machine will be  
damaged.  
We recommend you use label or transparencies which are designed for  
use in laser printers.  
2-2  
CHAPTER 2 PAPER HANDLING  
Special Paper  
Before using paper with holes such as organizer sheets, you must fan the  
stack well to avoid paper jams and misfeeds.  
Do not use organizer sheets that are stuck together. The paste used might  
cause damage to the machine.  
Before using any paper, make sure that it is not curled. If it is, you should  
straighten the paper as much as possible. Feeding curled paper can cause  
paper jams and misfeeds.  
Fig. 2-1 Fan the Paper and  
Straighten the Paper  
The machine can handle 9” width paper. However, you may get stains  
on the paper outside 8.5” width or on the back of the paper.  
If different types of paper are loaded at the same time in the feeder, it  
may cause paper jams or mis-feeds.  
2-3  
USER’S GUIDE  
Envelopes  
The following types of envelopes are not recommended for use.  
Damaged, curled, wrinkled, or irregularly shaped envelopes  
Extremely shiny or highly textured envelopes  
Envelopes with clasps  
Envelopes with self-adhesive closures  
Envelopes of baggy construction  
Envelopes not sharply creased  
Embossed envelopes  
Envelopes already printed by a laser printer  
Envelopes pre-printed on the inside  
Envelopes that cannot be arranged uniformly when placed in a pile  
Fig. 2-2 Envelopes  
Printable Area The figure below shows the physically printable area.  
(Except 9”x12” envelope)  
Unprintable area  
Approximately 4 mm(0.16 inch) for any sizes of paper  
Fig. 2-3 Printable Area  
2-4  
 
CHAPTER 2 PAPER HANDLING  
DOCUMENT SPECIFICATIONS  
The machine can handle documents that have the following  
specifications.  
Document Size  
Document Basis Weight  
Document Thickness  
70-216mm wide, 100-360mm long  
52 to 90 g/m2 (13.9 to 24 lb.)  
0.06mm to 0.12mm  
Paper Capacity in Document Feeder  
A4/Letter paper:  
Approx. 10 sheets of 75 g/m2 (20 lb.)  
Envelopes, Organizer: 10 sheets  
Caution  
!
Do not load labels in the document feeder.  
Do not load transparencies in the document feeder.  
Note  
When loading multiple documents in the document feeder, load the  
same size and type of document.  
When loading multiple documents in the document feeder, fan the  
documents before loading.  
Documents printed in color might stain the scanning unit. If this  
happens, clean the scanning unit.  
Scannable Area The figure below shows the physically scannable area.  
The scannable area of your machine begins at approximately 3mm  
(0.12”) from the edge of the document.  
Fig. 2-4 Scannable Area  
2-5  
   
USER’S GUIDE  
MULTI-PURPOSE SHEET FEEDER FOR PRINTING  
The machine has a multi-purpose sheet feeder that can feed plain paper,  
envelopes, transparencies and organizer paper.  
To use the multi-purpose sheet feeder, follow these steps:  
1. Make sure that you have selected the proper paper source, paper size,  
media type and orientation.  
Note  
You may select the proper paper source, paper size and orientation in  
your application software.  
If your application software does not support your custom paper size,  
select the next paper size up that is closest but larger than the custom  
size. Then adjust the print area by changing the right and left margins  
in your application software.  
2. Make sure that the multi-purpose sheet feeder contains the selected  
size of paper in the selected orientation. If necessary, change the paper  
in the feeder.  
3. Send your file or document to the machine.  
When the machine receives data, it begins the print process by loading  
paper from the multi-purpose sheet feeder. If the machine is in sleep  
mode when it receives data, it will wake up and start the printing  
process automatically.  
2-6  
 
CHAPTER 2 PAPER HANDLING  
Loading Paper into the Feeder  
To load paper into the feeder, follow these steps.  
1. Open the multi-purpose sheet feeder by gently pulling the lid forward  
towards you. ( ).  
2. Load paper into the multi-purpose sheet feeder with the printing  
surface face down. ( )  
Caution  
!
The feeder can hold up to 200 sheets of plain paper (75 g/m2, 20 lb.).  
If you load too many sheets, paper jams could occur.  
Make sure that the paper is stacked below the mark.  
If there is still some paper in the feeder, you must first remove it, put  
it together with the new paper and then insert the stack in the feeder.  
Fig. 2-5 Opening the Feeder and  
Loading Paper or Envelopes in the Feeder  
Note  
If you load envelopes in the feeder, make sure they are inserted in the  
direction shown above.  
2-7  
 
USER’S GUIDE  
3. Move the paper guide to the paper width. ( )  
Caution  
!
Failure to set the paper guide to the paper size may cause paper skew or  
jams.  
4. Close the multi-purpose sheet feeder. ( )  
Fig. 2-6 Moving the Paper Guide  
and Closing the Feeder  
Note  
If the multi-purpose sheet feeder runs out of paper when you try to print,  
the Alarm and Paper lamps blink to alert you to a paper empty error.  
You have to load paper in the feeder and push the panel switch to cancel  
the alarm and continue printing. If paper jams in the machine, the Alarm  
and Paper lamps also blink. If the error is a paper jam, clear it referring  
2-8  
CHAPTER 2 PAPER HANDLING  
Two Side Printing (Manual Duplexing)  
The supplied printer driver for Windows 95,98 or Windows 3.1 enables  
manual duplex printing. For more information about settings, see the help  
text in the printer driver.  
The machine prints all the even numbered pages on one side of the paper  
first, and then prints all the odd pages on the reverse side of the paper.  
When you have finished printing the even numbered sides of the paper,  
the driver instructs you to re-insert the paper by a pop-up message on the  
computer screen. Follow the instructions on how to reinsert the paper.  
Note  
Before re-inserting the sheets, you have to straighten them, or you will  
get paper errors.  
The use of very thin or very thick paper is not recommended.  
If you encounter a double feeding error, we recommend that you hold  
all sheets of paper except the front sheet while the paper is feeding.  
Fig. 2-7 Notes for Manual Duplexing  
Note  
When you use the Manual Duplex function, it is possible that paper jams  
may occur or print quality might not be satisfactory.  
2-9  
   
USER’S GUIDE  
OUTPUT TRAY AND PAPER SUPPORT WIRE  
The machine ejects paper with printed surfaces face down into the output  
tray at the front of the machine.  
When the output tray is closed, the ejected paper comes out sheet by sheet  
through the slit at the front. When you open the tray, sheets can be  
stacked on the tray.  
Follow these steps to open the output tray:  
1. Pull the top of the tray down ().  
2. Extend the extension support wire (), and extend the extension  
document support wire.( )  
Fig. 2-8 Opening the Output Tray and  
Extending the Extension Support Wire  
You can stack up to 100 sheets in the output tray.  
Caution  
!
When you use transparencies, remove each sheet immediately after  
printing. Stacking sheets may cause paper curled or paper jam.  
Continuous printing with the output tray closed may cause  
condensation inside the output tray.  
2-10  
   
CHAPTER 3 PRINT  
CHAPTER 3  
PRINT  
LAMPS AND SWITCH  
This section refers to the following lamps and switch on the machine  
control panel.  
Drum  
Alarm  
Ready  
Paper  
Data  
Toner  
Fig. 3-1 Lamps and Switch on Control Panel  
Note  
When the power switch is off or the machine is in sleep mode, all lamps  
including the Ready lamp are off.  
Ready (Paper) Lamp  
The Ready lamp indicates the current status of the machine.  
Lamp  
Off  
Machine status  
The power switch is off or the machine is in sleep  
mode. If the machine is in sleep mode, it will wake  
up automatically when it receives data or you  
press the control panel switch.  
The machine is warming up.  
(Blinking at 1 second intervals)  
Blinking  
❍↔ ●  
The machine is cooling down and stops printing  
until the internal temperature lowers.  
(Blinking at 2 seconds intervals)  
Blinking  
❍↔ ●  
The machine is ready to print.  
On  
This lamp also works as the Paper lamp with the Alarm lamp. They  
blink simultaneously to indicate a paper error. See “Operator Calls”  
3-1  
 
USER’S GUIDE  
Data (Toner) Lamp  
The Data lamp indicates the current status of the print data process.  
Lamp  
Machine status  
The machine has no print data.  
Off  
The machine is receiving data from the computer  
or is processing data in memory.  
Blinking  
❍↔ ●  
On  
Print data remains in the machine memory. If the  
Data lamp is on for a long period of time and  
nothing has printed, you need to press the switch  
to print the remaining data.  
This lamp also works as the Toner lamp with the Alarm lamp. They  
blink simultaneously to indicate a toner error. See “REPLACING THE  
Drum Lamp  
The Drum lamp indicates the drum unit is nearly at the end of its life.  
Lamp  
Off  
Machine status  
The drum unit can be used.  
The drum unit is nearly at the end of its life.  
Installing a new drum unit turns off this lamp. See  
On  
Alarm Lamp  
The Alarm lamp blinks to indicate a machine error status such as  
COVER OPEN” and “MEMORY FULL.” If any other error occurs, the  
machine indicates the error by blinking the Alarm lamp with another  
lamp or by printing an error report.  
Note  
The Ready, Data and Drum lamps are used to indicate machine errors  
3-2  
   
CHAPTER 3 PRINT  
Switch  
This switch will be used for the following purpose depending on the  
situation.  
Cancel printing  
If you press the switch during printing, the machine immediately stops  
printing and ejects the paper.  
Wake-up  
If the machine is in sleep mode, pressing the switch wakes it up into the  
ready state.  
Form Feed  
If the Data lamp is on, press the switch. The machine prints any data  
remaining in memory: this operation is called “Form Feed.”  
Error Recovery  
If an error occurs, the machine will recover from some errors  
automatically. If the error does not clear automatically, press the switch  
to clear the error and continue machine operation.  
Other Control Features  
The machine has the following useful features:  
Sleep Mode  
When the machine does not receive data for a certain period of time  
(time-out), it enters sleep mode. Sleep mode acts as though the machine  
was turned off. The default time-out is 5 minutes. While the machine is in  
sleep mode, all the lamps are off and it is as if it was turned off, but the  
machine can still receive data from the computer. Receiving a print file or  
document automatically wakes up the machine to start printing. Pressing  
the switch also wakes up the machine.  
Note  
When the machine goes into sleep mode, the fan will not stop until the  
machine engine has cooled down.  
Sleep mode allows the print engine to cool, so the temperature of your  
room and how long the machine has been in sleep mode affects the  
warm-up time. This warm-up time can take up to 30 seconds. The  
Ready lamp blinks to indicate that the machine is warming up.  
You can change the time out for the sleep mode with the supplied  
printer driver or Remote Printer Console program. Refer to the Help  
section in the printer driver or RPC program for more information  
about the sleep mode setting.  
3-3  
 
USER’S GUIDE  
Test Print Mode  
The machine has the following test print mode. Follow these steps:  
1. Make sure that the top cover is closed.  
2. Hold down the switch and turn on the power switch. Keep the  
switch depressed until the Drum lamp comes on.  
The Drum lamp lights to indicate that the machine is in the test print  
mode.  
3. Press the switch again to execute the test print or hold down the  
switch to select another option and release the switch to execute the  
selected option.  
The test print modes are listed below:  
Lamp Lit  
Choice  
Function  
Drum  
Test sample page  
The machine prints a test sample page.  
The machine returns to the ready status after  
printing.  
Alarm  
Print Config & Print The machine prints the current configuration of  
Fonts I  
the machine and a list of the internal fonts.  
The machine returns to the ready status after  
printing.  
Ready  
Data  
Factory Reset  
The machine is restored to the factory setting  
and permanent fonts and macros are cleared.  
The machine returns to the ready status after  
printing.  
Hex Dump Print  
The machine can print data as hexadecimal  
values, so that you can check data errors and  
problems. To exit from this mode, you have to  
turn off the machine.  
3-4  
 
CHAPTER 4 COPY  
CHAPTER 4  
COPY  
The machine allows you to make high-quality photocopies. Always make sure that paper is  
loaded in the Sheet Feeder before making copies.  
150%  
Copy  
120%  
LGL >LTR  
78%  
50%  
Enlarge/  
Reduce  
Stop  
Copy  
Photo  
HL-P2000  
Print Copy Scan  
A6 @A4  
A5 @A4  
A4 @A5  
Copy  
Enlarge/  
@A6 Reduce  
Stop  
A4  
Photo  
Copy  
Fig. 4-1 Control Panel for Copying and Scanning Functions  
COPYING IN STANDARD MODE  
1. Insert the original document face down in the Document Feeder.  
2. Press the Copy button.  
To stop copying, press the Stop button. The machine shows “E” on the  
display. Press the Stop button again to eject the original document.  
TO MAKE SETTINGS FOR EACH COPY  
You can make various settings. These settings are effective only for the  
next copy and after that the settings are cleared. The number of copies  
should be set after Enlarge/Reduce and Quality settings have been made.  
Enlarge/Reduce - Enlargement / Reduction ratio  
Photo/Text -Copy output mode  
Copies - the number of copies  
4-1  
 
USER’S GUIDE  
Photo/Text  
Select the copy mode from Text or Photo  
1. Insert the original document face down in the Document Feeder.  
2. Press the Photo button to select photo mode.  
When you select Photo mode, the Photo lamp comes on.  
3 . Press the Copy button to start copying.  
Enlarge/Reduce  
You can make an enlarged or reduced size of copy from 50% to 150%  
(for USA and Canada), 50% to 200% (for other countries).  
1. Insert the original document face down in the Document Feeder.  
2. Press the Enlarge/Reduce button and select the Enlarge/Reduce  
ratio.  
<For USA and Canada>  
* You can reduce to 78 or 50% of the original size.  
---- OR ----  
* You can enlarge to 120% or 150%  
<For other countries>  
* You can reduce to 71 or 50% of the original size.  
---- OR ----  
* You can enlarge to 141% or 200%  
When Enlarge/Reduce is 100%, all the LEDs are off.  
3. Press the Copy button to start the copy.  
Note  
If the enlarged size is bigger than the copy paper, you may lose some  
portion of the original document. In that case, reduce the enlargement  
ratio.  
4-2  
 
CHAPTER 4 COPY  
The Enlarge/Reduce function works as shown in the figure below.  
Enlarge  
Reduce  
Fig. 4-2 Enlarge and Reduce  
The Number of Copies  
You can make multiple copies.  
1. Insert the original document face down in the Document Feeder.  
2. Press the Copy button.  
3. Press the Copy button again within one second if you want to  
increase the number of copies.  
Note  
The maximum number of copies is 9.  
4-3  
 
USER’S GUIDE  
Error  
If an error ocurrs, the machine shows “E” on the display.  
To clear the error, press the Stop button.  
An error will occur when the following happens;  
*When the document causes a paper jam in the document feeder while  
the machine is feeding the document.  
*When the machine is busy. (When the machine is being used as a  
scanner or printer.)  
*When there is no paper in the sheet feeder.  
*When memory full happens and the machine prints out an error message.  
When there is no document in the Document Feeder when you try to  
copying, the machine shows the number of copies and the letter “P”  
alternately on the display. When you see this, insert a document in the  
Document Feeder.  
Note  
When a memory full error is likely to happen, the machine changes the  
vertical resolution from 600 dpi to 300 dpi and copies the document  
automatically. In this case, the machine displays “F” on the display.  
4-4  
 
CHAPTER 5 SCAN  
CHAPTER 5  
SCAN  
The machine provides you with a TWAIN compliant scanner driver. This  
allows you to use the machine as scanner from any TWAIN compliant  
application such as Adobe Photoshop.  
SCANNING FROM TWAIN COMPLIANT APPLICATIONS  
1. Launch the application you wish to use.  
2. Select the ‘Select Source’ menu.  
3. Select the “Brother MFC-P2000” or “Brother HL-P2000” and click  
Select.  
4. Select the “Acquire” menu.  
5. Make the appropriate settings such as;  
Scanning Resolution  
Photo, Text  
Scanning Area  
etc.......  
6. Click the Start button.  
Note  
Selecting the scanning area exactly reduces the scanning data so that  
you can save transfer time and memory.  
Generally, the scanning resolution should be set according to the final  
output device. For example, when the output device is a monitor  
screen, 150 dpi scanning is enough. If a higher resolution is  
chosen, the displayed output may not have any particular  
improvement.  
5-1  
 
USER’S GUIDE  
SCANNING FROM THE VISIONEER PaperPortLE  
SOFTWARE (MFC-P2000)  
1. Launch the Visioneer PaperPort LE application.  
2. Click the Scan icon.  
The scanner driver dialog is launched.  
3. Make the necessary settings.  
4. Press the Start button.  
The scanned image will be shown on the desktop with the name  
‘Untitled-x.’  
For further information about ‘PaperPort’, refer to the On-line Help in  
the application.  
5-2  
   
CHAPTER 5 SCAN  
Scanning from the Unimessage™ Viewer Software  
(HL-P2000 - Windows95/98/NT users)  
1. Launch the Unimessage™ Viewer application.  
2. Select “Scan”.  
3. After inserting the original document in the document feeder, click the  
“Start” button.  
4. After the document has scanned completely, the “Collate Dialog”  
appears. Select the data you have just scanned and press “Add” button.  
5. Click the “OK” button.  
The scanned image will be shown on the desktop.  
For further informtion about ‘Unimessage™ Viewer’, refer to the On-line  
Help in the application.  
5-3  
 
CHAPTER 6 MAINTENANCE  
CHAPTER 6  
MAINTENANCE  
REPLACING THE TONER CARTRIDGE  
The machine can print approximately 2,400 pages (5% coverage:  
A4/Letter) with one toner cartridge. When the toner cartridge is running  
low, the Alarm and Data (Toner) lamps blink once every 5 seconds to  
indicate toner low. Initially, some models are supplied with a starter  
toner cartridge which must be replaced after 1,000 pages.  
Note  
Actual page count will vary depending on your average document  
type. (i.e.: standard letter, detailed graphics, etc.)  
It is recommended that you always keep a new toner cartridge ready  
for use for when you get the toner low warning.  
Discard the used toner cartridge according to local regulations. If you  
are not sure of them, consult your local dealer. Be sure to seal up the  
toner cartridge tightly so that toner powder does not spill out of the  
cartridge. Do not discard used toner cartridges together with domestic  
rubbish.  
It is recommended that you clean the machine when you replace the  
Drum  
Alarm  
Ready  
Paper  
Data  
Toner  
Fig. 6-1 Toner Low and Empty Indication  
Caution  
!
You may print approximately 100 pages after the first toner low  
indication. Both Alarm and Data (Toner) lamps will blink continuously  
to indicate that the toner is empty. Once this indication appears, your  
machine cannot resume printing until you have installed a new toner  
cartridge.  
6–1  
 
USER’S GUIDE  
Caution  
!
Keep the drum unit level after removing the toner cartridge, to avoid  
possible toner spill or scatter.  
Follow these steps to replace the toner cartridge:  
1. Open the top cover towards you. Remove the drum unit by holding  
each side of the drum and gently lifting the drum forwards towards  
you.  
Fig. 6-2 Removing the Drum Unit  
Note  
It is recommended to put the drum unit on a piece of disposable paper or  
cloth in case of accidental toner spill or scatter.  
6–2  
CHAPTER 6 MAINTENANCE  
Warning  
After you have just used the machine, some internal parts of the  
machine are extremely hot. When you open the top cover of the  
machine, never touch the shaded parts shown in the following  
illustration.  
High Temperature  
Fig. 6-3 Inside the Machine  
2. Gently turn the lever on the toner cartridge forward until it stops.  
Note  
The toner cartridge cannot be removed unless the shutter is completely  
closed by turning the lever fully to the front.  
Fig. 6-4 Turning the Lever to Close the Shutter  
6–3  
USER’S GUIDE  
3. Remove the old toner cartridge from the drum unit by pulling it out  
gently.  
Fig. 6-5 Removing the Old Toner Cartridge  
Caution  
!
Handle the toner cartridge carefully. If toner scatters on your hands or  
clothes, wipe or wash it off with cold water immediately.  
4. Unpack the new toner cartridge, gently shake it five or six times and  
then remove the protective part.  
Caution  
!
Only unpack the toner cartridge immediately before installing it into  
the machine. If toner cartridges are left unpacked for a long period of  
time, the toner life is shortened.  
You can only use a Brother genuine toner cartridge (TN-300  
series) which is specially formulated to ensure top print quality.  
Damage caused by using toner cartridges other than those  
supplied by Brother is not covered under any warranty or service  
agreement.  
Fig. 6-6 Shaking the Toner Cartridge  
and Remove the Protective Part  
6–4  
CHAPTER 6 MAINTENANCE  
5. Install the new toner cartridge into the right hand side of the drum  
unit. Make sure that the toner cartridge guide bar is exactly aligned  
with the guide slot in the drum unit and pushed fully home into the  
drum unit to ensure that the toner cartridge and the drum unit fit  
together correctly.  
Fig. 6-7 Installing the Toner Cartridge  
into the Drum Unit  
6. Gently turn the lever on the toner cartridge backward until it stops.  
Fig. 6-8 Turning the Lever to Open the Shutter  
7. Turn the drum unit upside down gently.  
6–5  
USER’S GUIDE  
8. Clean the primary corona wire inside the drum unit by gently sliding  
the blue tab to the right and left several times.  
Home Position ()  
Fig. 6-9 Cleaning the Primary Corona Wire  
9. Re-install the drum unit into the machine and close the top cover.  
Fig. 6-10 Close the top cover  
6–6  
 
CHAPTER 6 MAINTENANCE  
REPLACING THE DRUM UNIT  
The machine uses a drum unit to create the print images on paper. If the  
Drum lamp is on, it indicates the drum unit is nearly at the end of its life.  
We recommend you prepare a new drum unit to replace the current one.  
Even if the Drum lamp is on, you may be able to continue to print  
without replacing the drum unit for a while. If there is a noticeable  
deterioration in the output print quality even before the Drum lamp  
lights, then the drum unit should be replaced.  
Drum  
Alarm  
Ready  
Paper  
Data  
Toner  
Fig. 6-11 Drum Unit Nearly at the End of its Life  
Caution  
!
When removing the drum unit, handle it carefully as it contains toner.  
You should clean the machine when you replace the drum unit. See  
Note  
The drum unit is a consumable, and it is necessary to replace it  
periodically.  
There are many factors that determine the actual drum life, such as  
temperature, humidity, type of paper and toner that you use, the number  
of pages per print job, etc.. The drum life is estimated at approximately  
20,000 pages at 20 pages per job and 8,000 pages at 1 page per job. The  
actual number of pages that your drum will print may be significantly less  
than these estimates. Because we have no control over the many factors  
that determine the actual drum life, we cannot guarantee a minimum  
number of pages that will be printed by your drum.  
For best performance, use only genuine Brother toner and use the product  
in a clean, dust-free environment with adequate ventilation.  
6–7  
   
USER’S GUIDE  
Follow these steps to replace the drum unit:  
1. Open the top cover towards you. Remove the old drum unit.  
Fig. 6-12 Removing the Drum Unit  
Warning  
After you have just used the machine, some internal parts of the  
machine are extremely hot. When you open the top cover of the  
machine, never touch the shaded parts shown in the following  
illustration.  
High Temperature  
Fig. 6-13 Inside the Machine  
2. Remove the toner cartridge from the drum unit and keep it in a safe  
place. For more information, see “REPLACING THE TONER  
Note  
Discard the used drum unit according to local regulations. If you are  
not sure of them, consult your local dealer/retailer. Be sure to seal up  
the drum unit tightly so that toner powder does not spill out of the  
unit. Do not discard used drum units together with domestic rubbish.  
It is recommended to put the drum unit on a piece of disposable paper  
or cloth in case of accidental toner spill or scatter.  
6–8  
CHAPTER 6 MAINTENANCE  
Fig. 6-14 Removing the Toner Cartridge  
3. Unpack the drum unit and gently shake it five or six times  
horizontally.  
Fig. 6-15 Shaking the Drum Unit  
Caution  
Do not remove the starter sheet.  
!
Starter Sheet  
Fig. 6-16 Do Not Remove the Starter Sheet  
Only unpack a drum unit immediately before installing it into the  
machine. If an unpacked drum unit is subjected to excessive direct  
sunlight or room light, the unit may be damaged.  
Handle the toner cartridge and the drum unit carefully as it contains  
toner. If toner scatters and your hands or clothes get dirty, wipe or  
wash it off with cold water immediately.  
6–9  
USER’S GUIDE  
4. Install the toner cartridge into the new drum unit. For more  
5. Install the new drum unit into the machine.  
Fig. 6-17 Installing the Drum Unit  
6. Close the top cover.  
7. The machine automatically ejects the starter sheet. Ejecting this sheet  
resets the drum life alarm.  
Starter Sheet  
Fig. 6-18 Ejecting the Starter Sheet  
6–10  
 
CHAPTER 6 MAINTENANCE  
CLEANING THE MACHINE  
Clean the machine exterior and interior periodically. If printed pages get  
stained with toner, clean the machine interior and drum unit.  
Cleaning the Machine Exterior  
Clean the machine exterior as follows:  
1. Turn off the power switch and unplug the power cord.  
Warning  
There are high voltage electrodes inside the machine. Before cleaning  
the machine, make sure to turn off the power switch and unplug the  
power cord from the power outlet  
Fig. 6-19 Turning off the Switch and Unplugging  
2. Remove the paper in the multi-purpose sheet feeder.  
3. Use a damp cloth for cleaning.  
Caution  
!
Use water or neutral detergents for cleaning. Cleaning with volatile  
liquids such as thinners or benzene will damage the surface of the  
machine.  
4. Wipe dirt and dust away from the machine exterior and feeder with a  
cloth.  
5. Load paper into the multi-purpose sheet feeder, and plug in the power  
cord.  
6–11  
 
USER’S GUIDE  
Cleaning the Machine Interior and Drum Unit  
Clean the machine interior and the drum unit as follows:  
1. Turn off the power switch and unplug the power cord.  
Warning  
There are high voltage electrodes inside the machine. Before cleaning  
the machine, make sure to turn off the power switch and unplug the  
power cord from the outlet  
Fig. 6-20 Turning off the Switch and Unplugging  
2. Open the top cover of the machine.  
3. Take the drum unit out of the machine and put it aside.  
Warning  
After you have just used the machine, some internal parts of the  
machine are extremely hot. When you open the top cover of the  
machine, never touch the shaded parts shown in the following  
illustration.  
High Temperature  
Fig. 6-21 Inside the Machine  
6–12  
 
CHAPTER 6 MAINTENANCE  
4. Gently wipe the scanner window with a soft dry cloth.  
Scanner Window  
Fig. 6-22 Cleaning the Scanner Window  
Caution  
!
Do not touch the scanner window with your fingers.  
Do not wipe the scanner window with cleaning alcohol.  
5. Turn the drum unit upside down carefully.  
Caution  
!
Handle the drum unit carefully as it contains toner. If toner scatters and  
your hands or cloths get dirty, wipe or wash it off with cold water  
immediately.  
Note  
It is recommended to put the drum unit on a piece of disposable paper or  
cloth in case of accidental toner spill or scatter.  
6–13  
 
USER’S GUIDE  
6. Clean the primary corona wire inside the drum unit by gently sliding  
the tab to the right and left several times.  
Home Position ()  
Fig. 6-23 Cleaning the Primary Corona Wire  
7. Return the tab to the home position (mark position) before  
reinstalling the drum unit.  
Caution  
!
Be sure to position the tab at the home position, or printed pages may  
have vertical stripes.  
8. Install the drum unit into the machine.  
9. Close the top cover.  
10. Plug in the power cord and turn on the power switch.  
6–14  
 
CHAPTER 6 MAINTENANCE  
Cleaning the Scanning Unit  
Clean the scanning unit when you get stains on your copied document.  
1. Turn off the power switch and unplug the power cord.  
2. Open the document feeder.  
3. Clean the flat white pressure bar and the glass strip under the bar with  
a dry cloth.  
Fig. 6-24 Cleaning the Scanning Unit  
4. Close the document feeder.  
5. Plug in the power cord and turn on the power switch.  
6–15  
 
USER’S GUIDE  
RE-PACKING THE MACHINE  
Caution  
!
Whenever you transport the machine, use the packing materials which are  
provided with your machine. Also, follow the steps below to re-pack the  
machine, or it may be damaged which will void the machine warranty.  
1. Turn off the power switch and unplug the machine from the AC  
outlet. Remove the AC cord and the extention wire of the paper tray  
from the machine.  
2. Open the top cover.  
3. Remove the drum unit assembly, referring to the previous section.  
Note  
Remove the drum unit assembly with the toner cartridge included.  
Fig. 6-25 Removing the Drum Unit Assembly  
6–16  
 
CHAPTER 6 MAINTENANCE  
4. Place the drum unit assembly in the plastic bag and seal the bag  
completely.  
Fig. 6-26 Placing the Drum Unit in the Plastic Bag  
5. Close the top cover, the extension wire, and the output tray.  
6. Remove the document support from the machine.  
7. Wrap the machine in the plastic bag and place it in the original carton  
box with the original Styrofoam packing material.  
8. Place any documents (manual and any documentation describing the  
reason for repacking the machine) and the drum unit assembly in the  
carton box as shown below.  
9. Close the carton box and tape it.  
Drum Unit  
Including Toner  
Cartridge  
Manuals  
Printer  
Carton  
Fig. 6-27 Repacking the Machine  
6–17  
CHAPTER 7 TROUBLESHOOTING  
CHAPTER 7  
TROUBLESHOOTING  
ALARM INDICATIONS AT A GLANCE  
Operator Calls for the Printing Function  
If a recoverable error occurs, the machine indicates an ‘operator call’ by  
blinking the Alarm lamp and any of the following lamps.  
Find the error and take the proper action to correct it. The machine  
automatically recovers from most errors, but you may need to reset the  
machine with the panel switch as described below.  
Blinking Lamp  
Paper ❍↔ ●  
Alarm❍↔ ●  
Error  
Action  
Paper jam  
Clear the paper jam referring to the next section  
“PAPER JAMS” and press the panel switch if  
the machine does not automatically resume  
printing.  
Paper empty Load paper in the machine referring to Chapter 2  
and press the panel switch.  
Misfeed  
Reinstall the paper and press the panel switch.  
Toner low  
Indicates that the machine has approximately 100  
pages of printing left before the toner cartridge is  
empty. Prepare a new toner cartridge.  
Toner ❍↔ ●  
Alarm❍↔ ●  
(every 5 seconds)  
Toner Empty Replace the toner cartridge with a new one  
referring to Chapter 6.  
Toner ❍↔ ●  
Alarm❍↔ ●  
(Fast blinking)  
7-1  
 
USER’S GUIDE  
For errors shown below, the machine indicates an operator call by  
blinking the Alarm lamp. If you use the machine with the supplied  
Windows driver, the status monitor will appear to indicate the error on  
your computer screen. The machine also prints some error messages on  
paper.  
Error  
Action  
Close the top cover of the machine.  
COVER OPEN  
PRINT OVERRUN  
Press the panel switch to print the data remaining in the  
machine.  
If you use the supplied Windows driver, try again after  
turning on Error Recovery in the PRINT menu of your  
application software, (Refer to the Help section in the  
Windows machine driver for the details.)  
If this does not clear the error, reduce the complexity of  
your document or reduce the print resolution.  
Press the panel switch to print the data remaining in the  
machine.  
MEMORY FULL  
Reduce the print resolution or reduce the complexity of  
your document.  
This error can only occur  
when using DOS.  
Press the panel switch to resume printing.  
Check that the connection between your computer and  
machine is secure and correct, and check the interface  
cable.  
Parallel Interface Line  
Error  
7-2  
 
CHAPTER 7 TROUBLESHOOTING  
Note  
If the machine does not operate as you expect it to, it is recommended  
that you turn off the power switch, wait a few seconds and then turn it  
on again. If you still have problems, consult your dealer or our authorized  
service representative.  
Operator Calls for the Copying and Scanning Functions  
If a recoverable error occurs, the machine shows “E” on the display.  
To clear the error, press the Stop Button.  
An error will occur when the following happens;  
* When the document causes a paper jam in the document feeder while the  
machine is feeding the document.  
* When the machine is busy. (When the machine is being used as a scanner  
or printer.)  
* When there is no paper in the sheet feeder.  
*When memory full happens.  
7-3  
 
USER’S GUIDE  
Service Calls for the Printing Function  
If an unrecoverable error occurs, the machine indicates the need for a  
service call by lighting all the lamps and then the following combination  
of lamps alternately:  
Service Call  
Fuser  
Laser BD  
Scanner  
ROM error  
malfunction  
malfunction  
malfunction  
Drum  
Alarm  
Ready  
Data  
Service Call  
Drum  
Alarm  
Ready  
Data  
D-RAM error  
Service A  
Service B  
Service C  
Service Call  
Drum  
Alarm  
Ready  
Data  
Service D  
Service E0  
Service E1  
Service P  
Service Call  
NV-RAM  
CPU Runtime  
error  
error  
Drum  
Alarm  
Ready  
Data  
ON  
OFF  
If you see any of these service call indications, turn off the power  
switch, wait a few seconds and then turn it on again and try to print again.  
If you cannot clear the error and see the same service call indication after  
turning on the machine, consult your dealer or our authorized service  
representative. Report the error status and situation referring to the above  
table.  
Note  
Be sure that the top cover and the main controller board are firmly  
installed.  
7-4  
 
CHAPTER 7 TROUBLESHOOTING  
Service Calls for the Copying and Scanning Functions  
If an unrecoverable error occurs, the machine shows “E” and “0”, “1” or “2”  
on the display alternately. When this happens, turn off the power switch, wait  
a few seconds and then turn it on again and try again.  
If you cannot clear the error and see the same service call indication after  
turning on the machine, consult your dealer or our authorized service  
representative. Report the error status and situation referring to the above  
information.  
7-5  
 
USER’S GUIDE  
PAPER JAMS  
Before you can clear a paper jam error, you need to find the location of  
the paper jams. Locate the position referring to the following figure.  
Document Feeder  
Document  
Paper  
Top Cover  
Multi-Purpose  
Sheet Feeder  
Drum Unit  
Fig. 7-1 Locating Paper Jam Position  
After locating the position, clear the jammed paper referring to the  
following descriptions. If the jammed paper is removed completely and  
the top cover is closed, the machine may resume printing automatically.  
If the machine does not resume printing, press the control panel switch.  
Warning  
After you have just used the machine, some internal parts of the  
machine are extremely hot. When you open the top cover of the  
machine, never touch the shaded parts shown in the following  
diagram.  
High Temperature  
Fig. 7-2 Inside the Machine  
7-6  
 
CHAPTER 7 TROUBLESHOOTING  
Caution  
!
Do not pull jammed paper from the output tray. Be sure to open the  
top cover to remove the jam, or the fuser may get dirty with toner powder  
and may result in toner scatter on the next printed page or pages.  
Fig. 7-3 Do not pull the Jammed Paper from the Output Tray  
Paper Jam in the Multi-Purpose Sheet Feeder  
If a paper jam has occurred inside the multi-purpose sheet feeder,  
open the multi-purpose sheet feeder to pull the jammed paper upward  
out of the feeder; then close the multi-purpose sheet feeder. Also,  
open the top cover and check that a torn piece of paper does not  
remain inside the machine referring to the next section.  
Fig. 7-4 Paper Jam in the Feeder  
If the paper cannot be pulled up, see the next section “Paper Jam near  
7-7  
USER’S GUIDE  
Paper Jam near the Drum Unit or at the Paper Output Tray  
If a paper jam has occurred near the drum unit, open the top cover and  
remove the drum unit. Then, pull the jammed paper upwards and out  
of the machine. Install the drum unit and close the top cover.  
Fig. 7-5 Paper Jam near the Drum Unit  
Paper Jam in the Fuser Unit  
If a paper jam has occurred in the fuser unit, open the top cover and  
remove the drum unit. Then, pull the jammed paper out of the fuser.  
Install the drum unit and close the top cover.  
Fig. 7-6 Paper Jam Inside the Machine  
7-8  
 
CHAPTER 7 TROUBLESHOOTING  
Paper Jam in the Document Feeder  
If a paper jam has occurred in the document feeder, open the  
document feeder cover. Pull the jammed paper out of the document  
feeder towards you. After removing the document, close the document  
feeder.  
Fig. 7-7 Paper Jam in the Document Feeder  
7-9  
USER’S GUIDE  
Q & A  
This section contains questions and answers for using your machine. If  
you have encountered a problem, find the question relating to your  
problem and take the steps recommended to correct the problem.  
Setting Up the Machine Hardware  
Question  
Recommendation  
The machine does not work.  
All lamps are off.  
The machine may be in sleep mode. Press the panel  
switch to wake up the machine. Check to see if the  
machine is plugged into a live power source and the  
power switch is on.  
The machine does not print.  
Check the following:  
The machine is turned on.  
All of the protective parts have been removed.  
The toner cartridge and drum unit are installed  
properly.  
The interface cable is securely connected between  
the machine and computer.  
Check to see if the Alarm lamp is blinking. If the  
lamp is blinking, refer to the Operator Call section  
of this manual.  
Check to see if the Ready lamp is blinking. If the  
lamp is blinking fast, the machine might be  
cooling down to lower the machines internal  
temperature. Open the top cover of the machine to  
lower the temperature.  
Setting Up the Machine for Windows  
Question  
Recommendation  
I cannot print from my  
application software.  
Sometimes I get a Memory  
Full message. How can I  
correct this?  
Make sure the supplied Windows printer driver is  
installed and selected with your application software.  
Reduce the print resolution or reduce the complexity  
of your document and try again.  
Sometimes I get a Print  
Overrun error when printing  
certain documents from  
Windows.  
If you are using the supplied Windows driver, turn  
error recovery on in the Setup dialog box and try  
again.  
Reduce the print resolution or reduce the complexity  
of your document and try again.  
7-10  
 
CHAPTER 7 TROUBLESHOOTING  
Setting Up the Machine for DOS  
Question  
I cannot print from my  
application software.  
Recommendation  
Check if the DOS application software interface  
settings match that of your machine: for example,  
if you are using a parallel printer cable, you would  
most likely set your DOS software printer port to  
LPT1.  
Check if the machine has any alarms active.  
Check if the appropriate printer is selected in your  
application software.  
The machine prints, but it  
prints incorrect information.  
This is an indication that your application machine  
emulation setting and the machines emulation do not  
Sometimes it prints a couple of match. Check in your application software which  
characters and then ejects the  
page, etc.  
printer you have selected to make sure the machine is  
set up correctly. Remember the machine emulates  
three widely used printer selections: HP LaserJet IIP,  
Epson FX-850, and IBM Proprinter XL. Try setting  
the printer into HP emulation and then select the HP  
LaserJet IIP printer in your application software.  
Press the panel switch. The data has been sent to the  
machine but the machine did not receive the Page  
Eject command: print screens do not send this  
command.  
The machine does not print  
when I press the Print Screen  
Key.  
(Data lamp On)  
The machine prints the first  
part of my document but does  
not print the last page.  
(Data lamp On)  
This was a common problem with database software  
and spreadsheet software when not correctly set up.  
The data has been sent to the machine but the  
machine did not receive the Page Eject command.  
Press the panel switch to eject the page. Then check  
with your software supplier on how to add a Page  
Eject (or Form Feed) command to the end of your  
print job.  
How can I change the User  
settings or default settings of  
the machine?  
Use the remote printer console (RPC) program.  
7-11  
 
USER’S GUIDE  
Paper Handling  
Question  
Recommendation  
The machine does not load  
paper.  
Check to see if the “PAPER EMPTY” message  
appears on your computer screen or the Alarm  
and Paper lamps are blinking on the machine  
control panel. If so, the multi-purpose sheet feeder  
may be out of paper or not properly installed. If it  
is empty, load a new stack of paper into the  
feeder.  
If there is paper in the multi-purpose sheet feeder,  
make sure it is straight. If the paper is curled, you  
should straighten it before printing. Sometimes it  
is helpful to remove the paper, turn the stack over  
and put it back into the paper tray.  
Reduce the amount of paper in the multi-purpose  
sheet feeder, then try again.  
How can I load envelopes?  
You can load envelopes from either the multi-purpose  
sheet feeder or the manual feed slot. Your application  
software must be set up correctly to print on the  
envelope size you are using. This is usually done in  
the page setup or document setup menu of your  
software. Refer to your application manual.  
You can use plain paper, envelopes, transparencies,  
labels, and organizer paper. For information on  
What paper can I use?  
How can I clear paper jams?  
7-12  
 
CHAPTER 7 TROUBLESHOOTING  
Printing  
Question  
Recommendation  
The machine prints  
unexpectedly or it prints  
garbage.  
Turn the machine off and on again to reset the  
machine.  
Make sure your application software is correctly  
set up to use this machine by checking the  
machine settings in your application software.  
Check the machine emulation settings. If you can use  
the supplied RPC program, use it to change the  
settings as required. Also, you can print the  
current setting list from the RPC program or  
Machine Control Panel.  
The machine cannot print full  
pages of a document. An error  
The machine received a very complex print job and  
could not process part of the page. This may be  
message “PRINT OVERRUN” solved by the following ways.  
If you are using Windows 95 or Windows 3.1  
occurs.  
with the supplied printer driver, see the “Setting  
up the Machine for Windows” section.  
Try to reduce the complexity of your document or  
reduce the print resolution.  
The machine cannot print full  
pages of a document. A  
"MEMORY FULL" error  
message occurs.  
Reduce the graphic quality or the number of font  
sizes within your application software.  
Reduce the print resolution.  
Reduce the complexity of your document and try  
again.  
The machine cannot print full  
pages of a document. A  
"MEMORY FULL" error  
message occurs.  
Reduce the print resolution.  
Reduce the complexity of your document and try  
again.  
Reduce the graphic quality or the number of font  
sizes within your application software.  
Most laser printerss have a restricted area that cannot  
be printed on. Usually the first two lines and last two  
lines of text cannot print (leaving 62 printable lines).  
Adjust the top and bottom margins in your document  
to allow for this.  
My headers or footers appear  
when I view my document on  
screen but do not show up  
when I print them.  
7-13  
 
USER’S GUIDE  
Copy  
Question  
Recommendation  
The machine does not copy.  
Check the following;  
The machine is turned on.  
All of the protective parts have been removed.  
The top cover is closed.  
The Alarm LED is blinking. If the LED is  
blinking, refer to the Operator Calls section of this  
manual.  
The machine copies, but  
check if;  
nothing is printed on the copy.  
Original documents are inserted face down in the  
document feeder.  
The toner cartridge is not empty.  
Clean the scanning unit refering to ‘Cleaning the  
Scanning Unit’ section in Chapter 6.  
The machine has unscannable and unprintable  
areas. Check the areas in Chapter 2.  
If the image is larger than the paper size, it may be  
lost.  
Copy has a vertical line.  
Some portion of the image is  
missing on the copy.  
Memory full error.  
A DOS application is using download fonts and  
the memory is almost full.  
After a memory full error occurs, the machine  
clears any downloaded fonts automatically.  
Scan  
Question  
Recommendation  
The machine does not scan  
Check the following;  
The machine is turned on.  
All of the protective parts have been removed.  
The top cover is closed.  
Computer indicates an error  
message other than above.  
Check the following;  
The machine is connected directly to the  
computer.  
The computer can work in bi-directional mode.  
The scanner port is correctly set on your  
computer.  
The Scanner driver is correctly selected in your  
application.  
A recommended interface cable is being  
used.(IEEE 1284 compliant)  
Clean the scanning unit.  
Scanned image has vertical  
white or black line.  
7-14  
 
CHAPTER 7 TROUBLESHOOTING  
Print Quality  
Caution  
!
You will clear a print quality problem by replacing the drum unit with a  
new one if the Drum lamp is on. The drum unit is at the end of its life.  
Question  
Recommendation  
Printed pages contain white  
stripes.  
You may clear the problem by wiping the scanner  
windows with a soft cloth. (See “Cleaning the  
Here come Flat-top ,he ne thing  
me. Here come Flat-toe. One thing  
over me. Here come Fl,e come. One thing  
now, over me. Here coop ,he come. One thing  
right now, over me. HeFlat-top ,he come. One thing  
together right now, oveere come Flat-top ,he come. One thing  
Come together right nome. Here come Flat-top ,he come. On
free. Come together rigover me. Here come Flat-top ,he comn the sky with Diamonde. AA  
One thing can tell you io to be free. Come together right nowve. Here come Flat-top ,heAA  
come. One thing can you go to be free. Come together rigover me. Here come Flat-top  
,he come. One thing cu is you go to be free. Come togethew, over me. Here come Flat-  
top ,he come. One thinl you is you go to be free. Come togt now, over me. Lucy in the  
sky with Diamonde. HeFlat-top ,he come. One thing can telou go to be free. Come AAA  
together right now, overe come Flat-top ,he come. One thing l you is you go to be free.  
Come together right nome. Here come Flat-top ,he come. Oncan tell you is you go to be  
free. Come together rigover me. Here come Flat-top ,he comng can tell you is you goA  
to be free. Come togethnow, over me. Here come Flat-top ,hucy in the sky with AAAAA  
Diamonde. One thing ou is you go to be free. Come togethow, over me. Here come  
Flat-top ,he come. One an tell you is you go to be free. Come right now, over me. HereA  
come Flat-top ,he comng can tell you is you go to be free. gether right now, over me.  
Here come Flat-top ,he ne thing can tell you is you go to be me together right now, over  
me. Here come Flat-toe. One thing can tell you is you go . Come together right now,  
over me. Here come Fe come. Lucy in the sky with Diamondthing can tell you is you go  
to be free. Come togethnow, over me. Here come Flat-top ,hne thing can tell you is you  
go to be free. Come toght now, over me. Here come Flat-top e. One thing can tell you is  
you go to be free. Comr right now, over me. Here come Flacome. One thing  
you is you go to be freogether right now, over me. Here coop ,he come. One thing  
I
can tell you is you go to be me together rigr  
can tell you is you go . Come togethe,  
can tell you is yoe free. Come together rightA  
can tell you to be free. Come togetherA  
can telou go to be free. Come AAA  
el you is you go to be free.  
can tell you is you go to beA  
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If the same problem occurs and the Drum lamp is  
still on after cleaning, replace the drum unit with a  
new one.  
I
A
I
I
A
I
A
I
I
I
I
I
I
can tell  
A
I
can  
tell you is you go to be me together right now, over me. Here at-top ,he come. One thing  
can tell you is you go tCome together right now, over me. e Flat-top ,he come. One  
thing can tell you is ybe free. Come together right now, ovre come Flat-top ,he come.  
One thing can tell you o to be free. Come together right nowe. Here come Flat-top ,he  
come. One thing can you go to be free. Come together rigover me. Here come Flat-top  
,he come. One thing cu is you go to be free. Come togethew, over me. Here come Flat-  
top ,he come. One thinl you is you go to be free. Come togt now, over me. Here come  
Flat-top ,he come. Lucky with Diamonde. One thing can teou go to be free. Come AAA  
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Fig. 7-8 White Stripes or Faint  
Images  
Printed pages are stained with  
toner or have vertical stripes.  
Clean the machine interior and the primary corona  
wire of the drum unit. See “Cleaning the Machine  
Make sure that the tab of the corona wire is at the  
home position.  
Here come Flat-top ,he come. One thing  
me. Here come Flat-top ,he come. One thing  
over me. Here come Flat-top ,he come. One thing  
now, over me. Here come Flat-top ,he come. One thing  
right now, over me. Here come Flat-top ,he come. One thing  
together right now, over me. Here come Flat-top ,he come. One thing  
Come together right now, over me. Here come Flat-top ,he come. One thing  
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA  
come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Lucy in the  
sky with Diamonde. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come AAA  
together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free.  
Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be  
free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you goA  
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA  
Diamonde. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me. HereA  
come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me.  
Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over  
me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now,  
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go  
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you  
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is  
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
I
can tell you is you go to be free. Come together rig,
can tell you is you go to be free. Come togethe,  
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
I
I
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I
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If the same print problem occurs and the Drum lamp  
is still on after cleaning, replace the drum unit with a  
new one.  
I
I
I
I
can tell  
A
I
can  
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One  
thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he  
come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go to be free. Come AAA  
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Fig. 7-9 Dark Stripes or Toner  
Stains  
Printed pages have white spots Make sure that you use paper that meets the  
in black text and graphics area. specifications. Rough surface or thick media can  
cause the problem.  
If you still have the same problem and the Drum  
lamp is on, replace the drum unit with a new one.  
Fig. 7-10 White Spots  
7-15  
 
USER’S GUIDE  
Question  
Recommendation  
Toner scatters and stains the  
printed page.  
Clean the machine interior. See “Cleaning the  
Make sure that you use paper that meets  
specifications.  
After the new toner cartridge is installed, the first 10  
- 20 pages may be stained with toner. This problem  
will be cleared after the first 10-20 pages with the  
new toner cartridge.  
Fig. 7-11 Scattering Toner  
If you still have the same problem and the Drum  
lamp is on, replace the drum unit with a new one.  
If the same problem occurs and the Drum lamp is  
still on after cleaning, replace the drum unit with a  
new one.  
The whole page is printed in  
black.  
Fig. 7-12 Black Page  
Nothing is printed on the page.  
Make sure that the toner cartridge is not empty.  
Make sure that a torn piece of paper does not  
remain on the scanner window.  
Fig. 7-13 White Page  
Printed pages are marked at  
regular intervals.  
The problem may disappear by itself. Try printing  
multiple pages to clear this problem especially if the  
machine has not been used for a long time.  
Here come Flat-top ,he come. One thing  
me. Here come Flat-top ,he come. One thing  
over me. Here come Flat-top ,he come. One thing  
now, over me. Here come Flat-top ,he come. One thing  
-
together right now, over me. Here come Flat-top ,he come. One thing  
Come together right now, over me. Here come Flat-top ,he come. One thing  
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA  
come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Lucy in the  
sky with Diamonde. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come AAA  
together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free.  
Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be  
free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you goA  
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA  
Diamonde. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me. HereA  
come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me.  
Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over  
me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now,  
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go  
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you  
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is  
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
I
can tell you is you go to be free. Come together ri, er  
can tell you is you go to be free. Come togethe
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Flat-top ,he come. One thing  
me. Here come Flat-top ,he come. One thing  
over me. Here come Flat-top ,he come. One thing  
now, over me. Here come Flat-top ,he come. One thing  
op ,he come. One thing  
together right now, over me. Here come Flat-top ,he come. One thing  
Come together right now, over me. Here come Flat-top ,he come. One thing  
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA  
come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Lucy in the  
sky with Diamonde. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come AAA  
together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free.  
Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be  
free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you goA  
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA  
Diamonde. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me. HereA  
come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me.  
Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over  
me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now,  
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go  
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you  
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is  
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
I
can tell you is you go to be free. Come together ri, er  
can tell you is you go to be free. Come togeth
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
I
I
I
I
I
I
I
I
A
I
A
I
I
I
I
I
I
I
I
If the surface of the drum has been scratched, replace  
the drum unit with a new one.  
I
I
I
I
I
A
I
A
I
I
I
I
I
A
I
A
I
I
I
A
I
A
I
I
I
I
I
I
I
I
I
I
I
can tell  
A
I
can tell  
A
I
can  
I
can  
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One  
thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go to be free. Come AAA  
I
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One  
thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he  
tgo to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go to be free. Come AAA  
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If the problem does not disappear, it may be that the  
drum has been marked or damaged due to excessive  
exposure to light. In this case, replace the drum unit  
with a new one.  
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Fig. 7-14 Example of Regular  
Marking  
7-16  
CHAPTER 7 TROUBLESHOOTING  
Question  
Recommendation  
Printed pages are blurred at the Certain environmental conditions such as humidity,  
center or either edge.  
high temperatures, etc. may cause this situation to  
occur.  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together ig, er  
can tell you is you go to be free. Come togeth
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together ri, ver  
can tell you is you go to be free. Come togeti
can tell you is you go to be free. Come toher rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together rr  
can tell you is you go to be free. Come togei,  
can tell you is you go to be free. Come tgether rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
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Make sure that the machine is placed on a flat,  
horizontal surface.  
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Remove the drum unit with the toner cartridge  
installed. Try shaking them from side to side.  
You may clear the problem by wiping the scanner  
window with a soft cloth. (See “Cleaning the  
If the same problem occurs after cleaning and  
Drum lamp is still on, replace the drum unit with  
a new one.  
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Fig. 7-15 Blurred Page  
Ghost images show up on  
printed pages.  
Make sure that you use paper that meets the  
specifications. Rough surface or thick media can  
cause the problem.  
Make sure that you select the appropriate media  
type in the printer driver.  
Fig. 7-16 Ghost Images  
7-17  
USER’S GUIDE  
Question  
Recommendation  
Black spots appears on the  
printed paper at 94mm  
intervals.  
If toner remains stuck on the drum, wipe it off gently  
with a cotton swab. Replace the drum unit if the drum  
is scratched or deteriorated.  
Clean the drum unit as follows;  
1. Place a printed page in front of the process unit,  
and find the exact position of the image defect.  
position of smudge o  
on the drum  
94mm interval  
Fig. 7-17 Black Spots  
Fig. 7-18  
2. Turn the drum gear by hand while looking at the  
surface of the drum until you find the cause of the  
problem.  
Fig. 7-19  
3. Wipe the surface of the photosensitive drum with  
a cotton swab until the dust or paper on the  
surface of the drum comes off.  
Fig. 7-20  
Do not wipe the surface of the photosensitive drum  
with something sharp. (ball-point pen etc.)  
Note  
The drum unit is a consumable, and it is necessary to replace it  
periodically.  
7-18  
APPENDIX  
APPENDIX  
PRINTER SPECIFICATIONS  
Printing  
Print Method  
Laser  
Electrophotography by semiconductor laser beam scanning  
Wavelength: 780 nm  
Output:  
5 mW max  
Resolution  
600 dots/inch  
(under Brother Printing Solution for Windows / under  
Brother Software PCL5e for DOS box in Windows  
)
300 dots/inch  
(under DOS)  
Print Quality  
Print Speed  
Normal printing mode  
Economy printing mode (up to 25% and 50% toner saving)  
Up to 10 pages/minute  
(when loading A4 or letter-size paper from the multi-purpose  
sheet feeder)  
NOTE: Maximum print speed is obtained by printing several  
copies of the same page. Print speed may vary depending on  
interface type, emulation, processing power of the computer,  
memory allocated to the print job, paper size and graphic  
quality.  
Warm-Up  
Max. 30 seconds at 23°C (73.4°F)  
(The warm up time depends on the ambient temperature and  
humidity.)  
A-1  
 
USER’S GUIDE  
First Print  
15 seconds (when loading A4 or letter-size paper from the  
multi-purpose sheet feeder)  
Print Media  
Toner cartridge:  
Life Expectancy: 2,400 pages/new toner cartridge  
1,000 pages/starter toner cartridge  
(when printing A4- or letter-size paper at 5% print coverage)  
NOTE: Toner life expectancy will vary depending on the type  
of average print job printed.  
Drum Unit:  
Life Expectancy: 20,000 pages at 20 pages per job  
8,000 pages at 1 page per job  
NOTE: There are many factors that determine the actual drum  
life, such as temperature, humidity, type of paper and toner that  
you use, the number of pages per print job, etc..  
Copying  
Type  
Auto Document Feeder  
Resolution  
300 x 300 dpi class: Photo mode, 200 x 600 dpi: Text mode  
Enlarge/Reduce  
For USA and Canada:  
For other countries:  
50%, 78%, 120% and 150%  
50%, 71%, 141% and 200%  
Input  
10 documents  
Yes  
Multi-copy  
Scanning  
Resolution  
Software  
600 x 600 dpi class with 256 levels of gray  
TWAIN driver  
Visioneer PaperPort® LE Software  
WordCraft Unimessage™ Viewer  
A-2  
   
APPENDIX  
Functions  
TrueType Fonts on disks TrueType-compatible soft-fonts for Windows on the supplied  
disk  
Emulation  
Brother Printing Solution for Windows  
Automatic emulation selection among HP LaserJet  
IIP (PCL level 4), EPSON FX-850, or IBM Proprinter XL  
Printer Driver  
Windows 3.1/3.11, Windows 95 and Windows NT 4.0  
driver, supporting Brother Native Compression mode and bi-  
directional capability  
Interface  
Memory  
Bi-directional parallel  
2 MB  
Diagnostics  
Self-diagnostic program  
Electrical and Mechanical  
Power Source  
U.S.A. and Canada:  
AC 110 to 120 V, 50 / 60 Hz  
Europe and Australia: AC 220 to 240 V, 50 /60 Hz  
Power Consumption  
Printing:  
Stand-by:  
Sleep:  
280 W or less  
60 W or less  
13 W or less  
180W or less  
Copying:  
Noise  
Printing:  
Sleep:  
49 dB A or less  
33 dB A or less  
Temperature  
Humidity  
Operating:  
Storage:  
10 to 32.5°C (50 to 90.5°F)  
0 to 40°C (38 to 104°F)  
Operating:  
Storage:  
20 to 80% (without condensation)  
20 to 80% (without condensation)  
Dimensions (W x H x D) 390 x 282 x 371 mm (14.4 x 11 x 14.5 inches)  
(when the output tray is closed.)  
Weight  
Approx. 8.5 kg (18.7 lb.) including the drum unit  
A-3  
   
USER’S GUIDE  
PARALLEL INTERFACE SPECIFICATIONS  
Note  
To ensure best quality performance use an IEEE 1284 compliant parallel  
cable between the printer and your computer. Only IEEE 1284 cables  
support all of the advanced printing capabilities, like bi-directional  
communication. These cables will be clearly marked with “IEEE-1284”.  
Interface Connector  
Printer Side: Amphenol FCN-685J036-L/X or equivalent  
A shielded cable should be used.  
Pin Assignment  
Pin No.  
1
Signal  
Direction  
Input  
Pin No.  
19  
Signal  
Direction  
0V (S.G.)  
DATA STROBE  
2
3
4
5
6
7
8
9
10  
DATA 1  
DATA 2  
DATA 3  
DATA 4  
DATA 5  
DATA 6  
DATA 7  
DATA 8  
Input/output  
Input/output  
Input/output  
Input/output  
Input/output  
Input/output  
Input/output  
Input/output  
Output  
20  
21  
22  
23  
24  
25  
26  
27  
28  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
ACKNLG  
11  
12  
13  
BUSY  
PE  
SLCT  
Output  
Output  
Output  
29  
30  
31  
0V (S.G.)  
0V (S.G.)  
Input  
INPUT PRIME  
FAULT  
14  
Input  
32  
Output  
AUTO FEED  
15  
16  
17  
18  
N.C.  
0V (S.G.)  
0V (S.G.)  
+5V  
33  
34  
35  
36  
N.C.  
N.C.  
N.C.  
Input  
SLCT IN  
A-4  
 
APPENDIX  
Note  
To use bi-directional communication, an interface cable which has the pin  
connections above must be used.  
Pin  
1
18  
2
Pin  
1
19  
2
19  
3
20  
3
21  
4
22  
5
4
20  
5
23  
6
24  
7
6
21  
7
25  
8
26  
9
8
22  
9
27  
10  
28  
11  
29  
12  
17  
13  
15  
14  
30  
31  
33  
32  
34  
36  
35  
18  
16  
10  
24  
11  
23  
12  
13  
14  
25  
16  
15  
17  
Shield  
Shield  
Fig. A-1 Parallel Interface Cable  
A-5  
USER’S GUIDE  
RESIDENT FONTS  
The following bitmapped fonts are resident in this printer.  
Bitmapped Fonts  
Brougham 10 (12 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
Brougham 12 (10 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
Letter Gothic 16.66 (8.5 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
(Portrait and Landscape are available for the above.)  
A-6  
 
APPENDIX  
SYMBOL SETS/CHARACTER SETS  
HP LaserJet IIP Mode  
ISO14 JIS ASCII  
ISO57 Chinese  
ISO11 Swedish  
HP Spanish  
ISO17 Spanish  
ISO10 Swedish  
ISO16 Portuguese  
ISO84 Portuguese  
ISO85 Spanish  
PC-8  
PC-8 D/N  
PC-8 Turkish  
PC-850  
PC-852  
PC-860  
PC-863  
PC-865  
Roman 8  
ISO Latin 1 (ECMA-94)  
ISO60 Norwegian 1  
ISO61 Norwegian 2  
ISO4 UK  
ISO25 French  
ISO69 French  
HP German  
ISO21 German  
ISO15 Italian  
ISO6 ASCII  
Legal  
ISO2 IRV  
EPSON Mode  
US ASCII  
PC-8  
PC-8 Turkish  
German  
UK ASCII I  
French I  
Danish I  
Italy  
Japanese  
Norwegian  
Danish II  
UK ASCII II  
French II  
Dutch  
South African  
PC-8 D/N  
PC-850  
PC-852  
PC-860  
PC-863  
PC-865  
Spanish  
Swedish  
IBM Mode  
PC-8  
PC-8 D/N  
PC-850  
PC-852  
PC-860  
PC-863  
PC-865  
PC-8 Turkish  
Note  
If you want to know what characters are in each symbol/character set,  
print the CHARSETS.PRN file from the “Print form” option in the Direct  
Access Menu of the Remote Printer Console Program.  
A-7  
 
USER’S GUIDE  
HP LaserJet IIP  
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with  
which characters are to be replaced in the Roman 8 character set. For  
other characters, see the character set of Roman 8.  
A-8  
APPENDIX  
HP LaserJet IIP, EPSON FX-850, IBM Propritner XL  
EPSON FX-850  
A-9  
USER’S GUIDE  
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with  
which characters are to be replaced in the US ASCII character set. For  
other characters, see the character set of US ASCII.  
A-10  
APPENDIX  
Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
TrueType is a trademark of Apple Computer, Inc.  
Epson is a registered trademark and FX-80 and FX-850 are trademarks of  
Seiko Epson Corporation.  
Hewlett Packard is a registered trademark and HP LaserJet II and IIP are  
trademarks of Hewlett-Packard Company.  
IBM, IBM PC, and Proprinter are registered trademarks of International  
Business Machines Corporation.  
Microsoft and MS-DOS are registered trademarks of Microsoft  
Corporation. Windows is a registered trademark of Microsoft Corporation  
in the U.S. and other countries.  
Adobe, Photoshop and Illustrator are trademarks of Adobe Systems, Incorporated.  
PaperPort is a trademark of Visioneer Inc.  
Unimessage is a trademark of WordCraft.  
All other brand and product names mentioned in this User’s Guide are  
registered trademarks of their respective companies.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been  
compiled and published, covering the latest product’s descriptions and  
specifications.  
The contents of this manual and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be responsible  
for any damages (including consequential) caused by reliance on the  
materials presented, including but not limited to typographical and other  
errors relating to the publication.  
©1998 Brother Industries Ltd.  
A-11  
USER’S GUIDE  
REGULATIONS  
This product is designed for use in a professional environment.  
Federal Communications Commission Compliance Notice (For USA Only)  
Responsible Party :  
Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911, USA  
TEL: (908) 704-1700  
declaires, that the products  
Product Name:  
Brother Laser Printer/Scanner/Copier MFC-P200, MC-P2000  
ALL  
Product Options:  
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This  
device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there is  
no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver  
is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Important  
A shielded interface cable should be used in order to ensure compliance with the limits for a  
Class B digital device.  
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the  
user’s authority to operate the equipment.  
Industry Canada Compliance Statement (For Canada Only)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
A-12  
 
APPENDIX  
International Energy Star Compliance Statement  
The purpose of the International Energy Star Program is to promote the development  
and popularization of energy-efficient office equipments, which includes computers,  
monitors, printers, facsimile receivers and copy machines world-wide.  
As an International Energy Star partner, Brother Industries, Ltd. has decided that this  
product meets the guideline of the program.  
Radio Interference (220-240 V Model Only)  
This printer complies with EN55022(CISPR Publication 22)/Class B.  
Before this product is used, ensure that you use a double-shielded interface cable  
with twisted-pair conductors and that it is marked “IEEE 1284 compliant”. The cable  
must not exceed 1.8 metres in length.  
Laser Safety (For 110–120 V Model Only)  
This printer is certified as a Class I laser product under the U.S. Department of Health and  
Human Services (DHHS) Radiation Performance Standard according to the Radiation Control  
for Health and Safety Act of 1968. This means that the printer does not produce hazardous  
laser radiation.  
Since radiation emitted inside the printer is completely confined within protective housings  
and external covers, the laser beam cannot escape from the machine during any phase of user  
operation.  
A-13  
USER’S GUIDE  
FDA Regulations (For 110-120 V Model Only)  
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products  
manufactured on and after August 2, 1976. Compliance is mandatory for products marketed  
in the United States. One of the following labels on the back of the printer indicates  
compliance with the FDA regulations and must be attached to laser products marketed in the  
United States.  
MANUFACTURED:  
Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory  
Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzhen, CHINA  
This product complies with FDA radiation performance standards, 21 CFR Subchapter J  
MANUFACTURED:  
BROTHER INDUSTRIES (USA) INC.  
2950 Brother Blvd., Bartlett, TN 38133, U.S.A.  
This product complies with FDA radiation performance standards, 21 CFR Subchapter J  
MANUFACTURED:  
BROTHER INDUSTRIES LTD.  
15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan  
This product complies with FDA radiation performance standards, 21 CFR Subchapter J  
Caution  
Use of controls, adjustments or performance of procedures other than those specified in this  
manual may result in hazardous radiation exposure.  
Declaration of Conformity (For Europe)  
We, Brother International Europe Ltd.,  
Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK.  
declare that this product is in conformity with the following normative documents.  
Safety:  
EMC:  
EN 60950,  
EN 55022 Class B,  
EN 60825  
EN 50082-1  
following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic  
Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC).  
Issued by:  
Brother International Europe Ltd.  
European Technical Services Division  
IEC 825 Specification (For 220–240 V Model Only)  
This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown  
below is attached in countries where required.  
A-14  
APPENDIX  
CLASS 1LASER PRODUCT  
APPAREIL Å LASER DE CLASSE 1  
LASER KLASSE 1 PRODUKT  
This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner  
Unit. The Scanner Unit should not be opened under any circumstances.  
Caution  
Use of controls, adjustments or performance of procedures other than those specified in this  
manual may result in hazardous radiation exposure.  
The following caution label is attached near the scanner unit.  
INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK DEFEATED.  
AVOID DIRECT EXPOSURE TO BEAM. CLASS 3B LASER PRODUCT.  
CAUTION  
USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT.  
UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING. KLASSE 3B LASER.  
ADVARSEL  
OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR  
ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. KLASS 3B LASER APPARAT.  
VARNING  
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA  
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN. LUOKAN  
3B LASERLAITE.  
VARO!  
USYNLIG LASERSTRÅLING.UNNGÅ DIREKTE KONTAKT MED LASERENHETEN  
NÅR TOPPDEKSELET ER ÅPENT. KLASSE 3B LASERPRODUKT.  
ADVARSEL  
RADIATIONS LASER INVISIBLES QUANDOUVERT ET VERROUILLAGE ENLEVE.  
EVITER EXPOSITIONS DIRECTES AU FAISCEAU. PRODUIT LASER CLASSE 3B.  
ATTENTION  
UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG  
GEÖFFENT UND SICHERHEITSVERRIEGELUNG  
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.  
SICHERHEITSKLASSE 3B.  
VORSICHT  
RADIACIÓN LASER INVISIBLE CUANDO SE ABRE  
LA TAPA Y EL INTERRUPTOR INTERNO ESTÁ  
ATASCADO. EVITE LA EXPOSICIÓN DIRECTA  
DE LOS OJOS. PRODUCTO LASER CLASE 3B.  
ATENCIÓN  
A-15  
USER’S GUIDE  
For Finland and Sweden  
LUOKAN 1 LASERLAITE  
KLASS 1 LASER APPARAT  
Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa  
altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.  
Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan  
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.  
IMPORTANT - For Your Safety  
To ensure safe operation the three-pin electrical plug supplied must be inserted only into a  
standard three-pin power point which is properly grounded through normal household wiring.  
Extension cords used with the equipment must be three-pin plug type and correctly wired to  
provide proper grounding. Incorrectly wired extension cords may cause personal injury and  
equipment damage.  
The fact that the equipment operates satisfactorily does not imply that the power is grounded  
and that the installation is completely safe. For your safety, if in any doubt about the effective  
grounding of the power, consult a qualified electrician.  
Disconnect device  
This printer must be installed near a power outlet, which is easily accessible. In case of  
emergencies, you must disconnect the power cord from the power outlet in order to shut off  
power completely.  
Geräuschemission / Acoustic Noise Emission (For Germany Only)  
Lpa < 70 dB (A) DIN 45635-19-01-KL2  
A-16  
APPENDIX  
IMPORTANT - Wiring Information (For U.K. only)  
If the power cord supplied with this printer is not suitable for your electrical outlet, remove  
the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is  
intended to take a fuse then fit the same fuse as the original.  
If a moulded plug is severed from the power cord then it should be destroyed because a plug  
with cut wires is dangerous if plugged into a live socket outlet. Do not leave it where a child  
might find it.  
In the event of replacing the plug fuse, fit a fuse approved by ASTA to BS1362 with the same  
rating as the original fuse.  
Always replace the fuse cover. Never use a plug with the cover omitted.  
WARNING - THIS PRINTER MUST BE PROPERLY EARTHED.  
The wires in the mains cord are coloured in accordance with the following code:  
Green and yellow:  
Blue:  
Brown:  
Ground  
Neutral  
Live  
The colours of the wiring in the power lead of this printer may not correspond with the  
markings which identify the terminals in your plug. If you need to fit a different plug, proceed  
as follows.  
Remove a length of the cord outer sheath, taking care not to damage the coloured insulation  
of the wires inside.  
Cut each of the three wires to the appropriate length. If the construction of the plug permits,  
leave the green and yellow wire longer than the others so that, in the event that the cord is  
pulled out of the plug, the green and yellow wire will be the last to disconnect.  
Remove a short section of the coloured insulation to expose the wires.  
The wire which is coloured green and yellow must be connected to the terminal in the plug  
which is marked with the letter “E” or by the earth symbol or coloured green or green and  
yellow.  
The wire which is coloured blue must be connected to the terminal which is marked with the  
letter “N” or coloured black or blue.  
The wire which is coloured brown must be connected to the terminal which is marked with  
the letter “L” or coloured red or brown.  
The outer sheath of the cord must be secured inside the plug. The coloured wires should not  
hang out of the plug.  
A-17  
INDEX  
—A—  
—F—  
—H—  
—I—  
Alarm lamp  
Factory Reset  
auto-emulation switching  
—B—  
hex dump print  
bitmapped font  
—C—  
interface  
error  
character set  
control panel  
Copy button  
cover open  
cut sheet  
—J—  
—L—  
—M—  
jammed paper  
label  
—D—  
data compression technology  
Data lamp  
Document Basis Weight  
document feeder  
Document Size  
document support  
Document Thickness  
DOS  
memory  
full  
misfeed  
multi-purpose sheet feeder  
capacity  
dpi  
Drum lamp  
drum unit  
life  
duplex printing  
—O—  
operator call  
organizer  
output tray  
capacity  
—E—  
economy mode  
emulation  
envelope  
Enlarge/Reduce button  
Enlarge/Reduce ratio  
error  
message  
recoverable  
unrecoverable  
extension wire  
—P—  
4-2  
paper  
capacity  
empty  
jam  
recommended  
size  
2-1  
2-1  
type  
paper guide  
INDEX-1  
 
Paper lamp  
paper support  
parallel interface  
pin assignment  
port  
Photo button  
Photo lamp  
power cord  
power switch  
ppm  
low  
toner cartridge  
life  
4-2  
1–2  
Toner lamp  
top cover  
transparency  
Twain  
1–2  
Twain compliant scanner driver  
primary corona wire  
print  
media  
method  
overrun  
—V—  
Visioneer PaperPort® LE Software  
A-1  
—W—  
quality  
speed  
warm-up  
printable area  
Print Config  
printer driver  
printer status monitor  
Print Fonts I  
—R—  
Ready lamp  
Remote Printer Console  
resident font  
resolution  
RPC  
—S—  
scannable area  
scanner window  
Scanning  
Scanning from PaperPort application  
service call  
sleep mode  
starter sheet  
Stop button  
switch  
symbol set  
—T—  
test print mode  
test sample page  
the number of copies  
time-out  
3-4  
3-4  
toner  
empty  
INDEX-2  

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