OWNER’S MANUAL
FAX-775
Brother Numbers
IMPORTANT NOTE:
For technical and operational assistance, you must call the country
where you purchased the fax machine. Calls must be made from within
that country.
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so you can get
instant answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use the
system to send faxes to any fax machine, not just the one from which you are calling
.
If you can’t resolve difficulty with your fax machine using this manual, call our
fax-back system, and follow the voice prompts to receive faxed instructions about
using the system, and an index of fax-back subjects.
In USA:
1-800-521-2846
In Canada:
1-800-681-9838
1-514-685-5381 (in Montreal)
(For USA Only) The Brother fax-back system number has been preprogrammed on
One Touch key 1.
Frequently Asked Questions (FAQs)
You can find more information about Brother products on the World Wide Web. From
product specification sheets to Frequently Asked Questions (FAQs), it is all there.
Visit us at:
For Customer Service
In USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada:
1-800-853-6660 (voice)
1-514-685-4898 (fax)
1-514-685-6464 (voice) (in Montreal)
Dealers/Service Centers (For USA Only)
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
Service Centers (For Canada Only)
For service center addresses in Canada, call 1-800-853-6660.
B R O T H E R N U M B E R S
i
Ordering Accessories and Supplies
IMPORTANT NOTE:
For technical and operational assistance, you must call the country
where you purchased the fax machine. Calls must be made from within
that country.
For the best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover or American Express credit card, you can order accessories
directly from Brother.
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
In Canada: 1-800-668-2768 (voice)
DESCRIPTION
ITEM
Thermal Print Cartridge
PC301
1-PK Refill Roll (For Canada Only)
2-PK Refill Rolls
PC300RF
PC302RF
PC304RF
LG3077001
LE0446011
UG3543011
UF5607000
UF9869001
LE5298001
QPD 120
4-PK Refill Rolls
Telephone Line Cord
Telephone Handset
Handset Curled Cord
Document Tray
Paper Support Wire
Owner’s Manual
Surge Protection Device with Telephone
Line Protection (2 outlets)
Surge Protection Device with Telephone
Line Protection (8 outlets)
FX 120
ii
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING
THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR
MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE
OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF
IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR
ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE
FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not
limited to typographical and other errors relating to the publication.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
CallManage and IP $aver are trademarks of CallManage Inc.
IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International
Business Machines Corporation.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
Windows and Windows NT are registered trademarks of Microsoft in the U.S. and
other countries.
All other terms and brand and product names mentioned in this manual are
registered trademarks of their respective companies.
N O T I C E
–
D I S C L A I M E R O F W A R R A N T I E S
iii
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
Brother Authorized Service Center, you
may be required to deliver or send the
Product properly packaged, freight
prepaid, to the Authorized Service
Center together with a photocopy of
your bill of sale.
This warranty is given only to the first
end-use
purchaser
of
the
accompanying product (referred to in
this warranty as “this Product”).
What Brother will do: Brother (or its
Authorized Service Center) will
evaluate your report of a possible
defect to determine whether a defect
exists, and if it does exist, Brother (or its
Authorized Service Center) will repair or
(at Brother’s option) replace the
Product with a product that performs
the same functions and performs as
well as the original Product. Brother
reserves the right to supply refurbished
or remanufactured replacement parts
provided that the replacement parts
What is covered: Brother warrants to
you for the Warranty Period that there
are no defects in the materials,
workmanship or Year 2000 compliance
of this Product. The “Warranty Period”
is 1 year from the date you purchased
this product. The “Warranty Period” for
consumable items, such as Print
Heads, Toner, Drums, Ink Cartridges,
Print Cartridges, Refill Ribbons,
Therma PLUS Paper and Thermal
Paper, etc. is 90 days from the date of
purchase, or the rated life of the
Consumable item, whichever is shorter.
conform
to
the
manufacturer’s
specifications for new products. The
repaired or replacement product will be
returned to you at no cost.
What is NOT covered: This warranty is
VOID -- that is, this Product has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
Exchange
Service:
When
an
exchange is authorized, Brother will
exchange your non-working product
with a refurbished or remanufactured
product that conforms to the
manufacturer’s specifications for new
products.
The
refurbished
or
remanufactured Product you receive
will be covered by the balance of the
limited warranty period remaining on
the original Product, plus an additional
thirty (30) days. You will keep the
replacement Product that is sent to you
and must return (or be billed up to the
cost of a new product) your original
non- working product, which shall
become the property of Brother. You
must call Brother Customer Service and
if the representative cannot correct the
abused
or
damaged,
or,
the
recommended monthly volume has
®
been exceeded, (5) non Brother -brand
or non Brother approved parts,
supplies, power supplies or other
accessories have been used with this
Product, or (6) this Product has been
transported
without
the
proper
preparation and packaging.
What to do if you think your Product
is defective: Call our Customer
Service Hotline at 1-800-284-4329, or if
you suspect a defect in materials or
workmanship in this Product, you can
report it to a Brother Authorized Service
Center. During the Warranty Period,
supply Brother’s representative with a
copy of your dated bill of sale showing
that this Product was purchased within
the United States. For the name of your
Brother Authorized Service Center, call
1-800-521-2846. After contacting the
product’s
malfunction
over
the
telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must
also provide a valid major credit card
number. Your credit card will be
charged up to the cost of a new Product
if: (i) you do not return your original
Product to Brother within five (5)
business days; (ii) the malfunctions of
your original Product are not covered by
the limited warranty;
F A X L I M I T E D W A R R A N T Y
iv
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
(iii) the proper packaging instructions
are not followed and has caused
damage to the product; or (iv) the
warranty period on your original
Product has expired or has not been
sufficiently validated with a copy of the
proof of purchase (bill of sale). The
you may have with Brother or its
representatives.
This Limited Warranty (and Brother’s
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.
Brother
Customer
Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return air bill. Follow the
return instructions. You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale). Retain
your original accessory items and a
copy of the return air bill, signed by the
courier.
Product Support: Toll-free customer
service and technical support is
available for hardware operational
assistance at 1-800-284-4329. At any
time, free technical support in the form
of Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com).
Now you can visit us on-line at
source for genuine Brother Accessories
and Supplies.
Limitations: Repair or replacement as
described above is your sole and
exclusive (that is, your only) remedy if
this Product is defective. Brother is not
responsible for damage to or loss of any
equipment, media, programs or data
related to the use of this Product.
Except for that repair or replacement,
Brother shall not be liable for any direct,
indirect, incidental or consequential
damages or specific relief. Because
some states do not allow the exclusion
or limitation of consequential or
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.
incidental
damages,
the
above
limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
Model #
PROMISE,
DESCRIPTION,
Serial #
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
Date of purchase:
Store where purchased:
Location of store:
THAN
THIS
ONE,
WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED
WARRANTIES
OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
Important: We recommend that you
keep all original packing materials, in
the event that you ship this product.
This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is the final expression and the
exclusive and only statement of Brother’s
obligations to you. It replaces all other
agreements and under-standings that
F A X L I M I T E D W A R R A N T Y
v
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be
deemed abuse and all repairs thereafter shall be the sole liability of the end-user/
purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be
delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized
Service Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile
machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.
Internet support: [email protected] or browse
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
We’re at your side.
Dollard-Des-Ormeaux, QC H9B 3H6
®
L I M I T E D W A R R A N T Y ( C A N A D A )
vi
Table of Contents
Introduction..................................................................................... 1-1
Test Sheet Procedure and Product Registration
Installing Brother Machine, External Two-Line TAD
If You Are Installing the Fax Machine to Work
vii
Connecting an External Telephone Answering Device
Setup Receive................................................................................... 5-1
viii
Features That Are Not in the Manual
ix
What Does Your Telephone Company’s “Distinctive
Registration with CallManage Requires Change Your
Sending a Fax Using CallManage (For Domestic
x
These notices are in effect on models sold and used
Industry Canada Compliance Statement
Federal Communications Commission Compliance Notice
Index..................................................................................................I-1
xi
xii
1
Introduction
Using This Manual
Thank you for purchasing a Brother fax machine. This fax machine has been designed
to be simple to use, with LCD screen prompts to guide you through functions.
However, you can use your fax machine to its fullest potential by taking a few minutes
to read this manual.
Additionally, your fax machine has a Reports Key. Press Reports to display HELP
LIST, and then press Menu/Set to print a list of basic operational steps and
explanations.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will be
able to find information about a specific feature or function by checking the Index at
the back of this manual. Also, throughout this manual, you’ll see special symbols
alerting you to important information, cross-references, and warnings. Illustrations of
some screen displays also help you choose the correct key-presses.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations of some LCD
messages.
boldface
Bold typeface identifies a specific key on the fax machine control panel.
italics
Italics typeface emphasizes an important point, or refer you to
related topic.
bubble dot
Bubble Dot typeface identifies the messages on the LCD of the fax
machine.
Warnings detail precautions you must take to avoid possible
personal injury.
Cautions specify procedures you must follow or avoid to prevent
possible damage to the fax machine.
Notes tell you the proper response for a situation that may
occur.
Note
FYI tips provide details about how the current operation
interacts with other features.
Improper Setup alerts you to devices and procedures that are
not compatible with the fax machine.
I N T R O D U C T I O N
1 - 1
FAX-775 Control Panel Overview
18
17
1
2
3
16
15
4
5
6
7
8
13 14
10 11 12
9
1
6
Reports
Enlarge/Reduce
Access the Reports menu so you can
select a report to print: Help List, Auto
Dial, Fax Activity, Transmission, User
Settings and Memory Status List.
Use this key to enlarge or reduce
copies depending on the ratio you
select: 150%, 125%, 120%, 100%,
93%, 87%, 75% or 50%.
To reduce the image size
automatically, select AUTO.
2
3
Hook
Lets you dial telephone and fax
numbers without lifting the handset.
7
8
Copy
Makes a copy.
One Touch Dial Keys
These four keys give you instant
access to eight previously stored phone
numbers.
Redial/Pause
Re-dial the last number called. Also
inserts a pause in autodial numbers.
4
5
9
Shift
Dial Pad
This key is used to access the "5"
through "8" One Touch numbers.
Dials phone and fax numbers, and can
be used as a keyboard for entering
information into the fax machine.
Sort
10
11
Hold/Caller ID
Lets you place calls on hold. Also, lets
you view or print the Caller ID list.
Use this key when you want multiple
copies of a multiple page original in
order.
Search/Speed Dial
Lets you dial stored phone numbers by
pressing a two-digit number. Also, lets
you look up numbers stored in the
dialing memory.
1 - 2
I N T R O D U C T I O N
12
13
14
15
16
Receive Mode
Use to select how fax machine will
handle incoming calls.
Resolution
Sets the resolution when you send a fax
or make a copy.
Fax Start
Starts an operation, such as sending a
fax.
Quick-Scan
Lets you take advantage of memory
transmission.
Navigation Keys:
Menu/Set
Lets you access the Menu and
Programming mode and stores your
settings in the fax machine.
or
Press to scroll forward or backward to
set a menu selection.
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
or
Volume
Press to scroll through the menus and
options.
When using the speaker, ring or
handset, you can press these keys to
adjust the volume.
17
18
Stop/Exit
Stops a fax, cancels an operation or
exits from Menu mode.
Liquid Crystal Display (LCD)
Displays messages to help you set up
and operate your fax machine.
I N T R O D U C T I O N
1 - 3
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little mysterious.
You’ll soon get used to the unusual fax tones on your phone line, and be able to send
and receive faxes easily.
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new fax
machine, there is a strong possibility that Voice Mail and the fax machine will conflict
with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both fax machines and Voice Mail pick up the line at the number of rings you
have set, each of them has the ability to keep the other from receiving calls. For
example, if your Voice Mail is set to answer after two rings and your fax machine is
set to answer after four, your Voice Mail will keep your fax machine from receiving
faxes. If you set Voice Mail and the Brother machine to answer at the same number
of rings, there is no way of knowing which one will answer first. It is important to
remember that neither Voice Mail nor the fax machine can pass the call back to the
other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get a
second phone number on your present phone line. Many people with Voice Mail opt
for this choice, which is called “Distinctive Ring,” and they are very satisfied with it.
Another way to avoid possible problems is to replace your Voice Mail with an
answering machine. Your Brother fax machine is designed to work in tandem with an
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones (CNG
tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial,
and then press Fax Start, and they continue for about 60 seconds after dialing. During
that time, the sending machine must begin the “handshake” with the receiving
machine. Each time you use automatic procedures to send a fax, you are sending CNG
tones over the phone line. You’ll soon learn to listen for these soft beeps each time you
answer a phone on your fax line, so you know if you are receiving a fax message.
1 - 4
I N T R O D U C T I O N
The receiving fax responds with fax receiving tones—loud, chirping sounds. A
receiving fax chirps for about 40 seconds over the phone line, and the LCD shows
RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every
call automatically with fax receiving tones. Even if the other party hangs up, your fax
machine continues to send the “chirps” for about 40 seconds, and the LCD continues
to display RECEIVE. To cancel the receiving mode, press Stop/Exit.
When your fax machine answers in FAX/TEL Mode, the fax machine listens for CNG
tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and the
receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the
machines can understand how each is sending and receiving the fax. The handshake
cannot begin until the call is answered, and the CNG tones only last for about 60
seconds after the number is dialed. Therefore, it’s important for the receiving machine
to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line, your
TAD will determine the number of rings before the call is answered. Pay special
attention to the directions in the Installation chapter for connecting a TAD to your fax
machine.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity
of a fax transmission while it is in progress. ECM transmissions are possible only
between machines that both have the ECM feature. If they do, you may send and
receive fax messages that are continuously checked for their integrity.
Sufficient memory must be available in your fax machine for this feature to work.
Test Sheet Procedure and Product Registration
(For USA Only)
After programming your Station ID, please fill out the TEST SHEET included with
your fax machine, and then fax it to Brother’s Automated Fax Response System as
your first transmission. This will verify that your fax machine is properly installed. To
When your TEST SHEET is received, a Confirmation Sheet and Product Registration
form will be sent back to your machine. Please fill out the form and return it to
complete your registration.
USA: 1-908-685-9283 (fax)
I N T R O D U C T I O N
1 - 5
2
Location and Connections
Caution
• Never install telephone wiring during a lightning storm.
• We recommend that this product be used with a surge protection device to protect the
product against lightning storms.
• Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
• Never touch telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a place that is
free of vibration and shocks. Locate the fax machine near a telephone jack and a
standard, grounded power outlet.
Avoid placing your machine in a high-traffic area. Do not place near heaters, air
conditioners, water, chemicals or refrigerators. Do not expose the fax machine to
direct sunlight, excessive heat, moisture or dust. Do not connect your machine to
electrical outlets controlled by wall switches or automatic timers. Disruption of
power can wipe out information in the unit’s memory. Do not connect your machine
to electrical outlets on the same circuit as large appliances or other equipment that
might disrupt the power supply. Avoid interference sources, such as speakers or the
base units of cordless phones.
2 - 1
L O C A T I O N A N D C O N N E C T I O N S
Packing List
Make sure you have the following items:
:
Document
Support
Paper
Wire Extension
Telephone
Line Cord
Starter
Print Cartridge
in the machine
(Up to 30 pages)
Telephone
Handset
Handset
Curled Cord
StartCard/
Quick Reference Card
Owner’s
Manual
1
3
2
4
5
7
6
8
One Touch
Name Label
If an item is missing, call Brother Customer Service at
Note
1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in
numbers.
Whenever you transport the fax machine, use the packing materials that came with
your machine. If you do not pack the fax machine correctly, you may void your
warranty.
L O C A T I O N A N D C O N N E C T I O N S
2 - 2
Load the Paper
The paper cassette can hold about 100 sheets of 20-lb. paper.
1
2
Open the paper cover.
Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to
pass the maximum paper line on the paper guides.
3
Close the paper cover.
Maximum Paper Line
Paper Cover
Paper Guides
Acceptable Paper
Size:
Letter, Legal and A4
Weight:
17 lb. – 24 lb.
Thickness: .0031 inches – .0039 inches
Do not use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips,
paste or tape attached. DO NOT use cardboard, newspaper or fabric.
L O C A T I O N A N D C O N N E C T I O N S
2 - 4
Connections
Connecting the Machine
Connect the handset power cord and telephone line.
1
Connect the Handset.
Connect the curled handset cord to the bottom of the handset and to the left of the
machine.
2
3
Connect the power cord.
Connect the telephone line.
Connect one end of the telephone line cord to the jack labeled LINE on the left of the
machine. Connect the other end to a modular wall jack.
WARNING
I This machine must be grounded using a three-prong plug.
I Since the machine is grounded through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone line by keeping the power
to your machine on when you connect it to a telephone line. When you want to move
your machine, protect yourself by disconnecting the telephone line first, and then the
power cord.
I Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
2 - 5
L O C A T I O N A N D C O N N E C T I O N S
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that pass
incoming calls to each other if they are busy. The calls are usually passed down or
“rolled over” to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last number in the
sequence, so the call cannot roll away. Do not put the fax machine on any of the other
numbers; when the other lines are busy and a second fax call is received, the fax call
is transferred to a line that does not have a fax machine. Your fax machine will work
best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on the
same wall outlet. The two phone numbers can be on separate jacks (RJ11) or
combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.
RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four
wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and
see if it can access both lines. If it can, you must separate the line for your machine.
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may require
assistance from the telephone company. You can change the wall outlets from one
RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave
or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into
an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and
a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the
machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of
the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
L O C A T I O N A N D C O N N E C T I O N S
2 - 6
Installing Brother Machine, External Two-Line TAD and Two-Line
Telephone
When you are installing an external two-line telephone answering device (TAD) and a
two-line telephone, your machine must be isolated on one line at both the wall jack and
at the TAD. The most common connection is to put the Brother machine on Line 2,
which is our assumption in the following steps. The back of the two-line TAD must have
two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at
least three telephone line cords, the one that came with your machine and two for your
external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
1
2
Place the two-line TAD and two-line telephone next to your Brother machine.
Plug one end of the telephone line cord for your machine into the L2 jack of the triplex
adapter. Plug the other end into the LINE jack on the back of the machine.
3
4
Plug one end of the first telephone line cord for your TAD into the L1 jack of the
triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.
Plug one end of the second telephone line cord for your TAD into the L2 jack of the
two-line TAD. Plug the other end into the EXT. jack on the back of the machine.
Triplex Adapter
Two Line Phone
Two Line External TAD
Brother Machine
You can keep two-line telephones on other wall outlets as always. There are two ways
to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone
line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or,
you can plug the two-line telephone into the TEL jack of the two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to
connect the fax machine to a key system or a PBX (Private Branch Exchange), we
suggest that you contact the company that installed your telephone system and ask
them to connect the fax machine for you. It is advisable to have a separate line for the
fax machine. You can then leave the fax machine in FAX ONLY Mode to receive
faxes any time of day or night.
If the fax machine is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
As with all fax units, this machine must be connected to a two wire system. If your
line has more than two wires, proper connection of the fax machine cannot be made.
2 - 7
L O C A T I O N A N D C O N N E C T I O N S
If You Are Installing the Fax Machine to Work with a PBX:
1
2
3
It is not guaranteed that the unit will operate correctly under all circumstances with a
PBX. Any cases of difficulty should be reported first to the company that handles your
PBX.
If all incoming calls will be answered by a switchboard operator, it is recommended
that the Answer Mode be set to MANUAL. All incoming calls should initially be
regarded as telephone calls.
The unit may be used with either pulse or tone dialing telephone service.
Custom Features on Your Phone Line
To learn how custom features may affect your faxing operations, please see
Custom Features on a Single Line
If you have Voice Mail, Call Waiting, RingMaster, an answering service, or an alarm
system custom feature on one phone line, it may create a problem with the operation
L O C A T I O N A N D C O N N E C T I O N S
2 - 8
Connecting an External Telephone Answering Device
(TAD)
Sequence
You might choose to connect an additional answering system. When you have an
external TAD on the same telephone line as the fax machine, the TAD answers all
calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax
machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax
machine lets the TAD continue playing your outgoing message so your caller can
leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The
fax machine cannot hear CNG tones until the TAD has answered the call, and with
four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.”
Make sure you carefully follow instructions in this manual for recording your
outgoing message. We do not recommend using the toll saver feature on your external
answering machine if it exceeds 4 rings.
Do not connect a TAD elsewhere on the same phone line—your fax machine and
TAD will both try to control the line.
NO !
TAD
TAD
YES !
2 - 9
L O C A T I O N A N D C O N N E C T I O N S
Connections
The external TAD must be plugged into the back of the fax machine, into the jack
labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall
jack.
1
2
Plug the telephone line cord from the wall jack into the left side of the fax machine, in
the jack labeled LINE.
Plug the telephone line cord from your TAD into the left side of the fax machine, in
the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s
telephone line jack (not to telephone set jack).)
3
Set your external TAD to four rings or less. (The fax machine’s Ring Delay setting
does not apply.)
4
5
6
Record the outgoing message (see below).
Set the TAD to answer calls.
Set the Receive Mode to TAD:ANSWER MACH.
Outgoing Message (OGM) on an External TAD
Timing is important in recording this message. The message sets up the ways to handle
both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your fax
machine time to listen for the fax CNG tones of automatic transmissions before they
stop.)
2
3
Limit your speaking to 20 seconds.
End your 20-second message by giving your Fax Receive Code for people sending
manual faxes. For example:
“After the beep, leave a message or send a fax by pressing 5 1 and Start.”
Connecting an External Telephone
Your fax machine is equipped with a handset that you can use as a regular phone.
However, you can also connect a separate telephone (or telephone answering device)
directly to your fax machine.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the
left side of the fax machine.
Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if
the fax machine handset is lifted, an alarm sounds. To disconnect the call and switch
to the fax machine, press Hook.
L O C A T I O N A N D C O N N E C T I O N S
2 - 10
3
On-Screen Programming
3
User-Friendly Programming
We have designed your fax machine with on-screen programming using
navigation keys. User-friendly programming helps you take full advantage of all
the menu selections your fax machine has to offer.
Since your programming is done on the LCD, we created step-by-step on-screen
prompts to help you program your fax machine. All you need to do is follow the
prompts as they guide you through the menu selections and programming
options. Additionally, you can program settings more quickly by pressing
Menu/Set and the menu number using the dial pad.
Menu Selection Table
You can probably perform most of these programming operations without the
Owner’s Manual. To help you understand the menu selections and options that
are found in the FAX programs, use the Menu Selection Table on page 3-3.
You can also program your fax machine by pressing Menu/Set followed by the
menu number. For example: to set VOLUME AMPLIFY to ON, press
or
Menu/Set, 1, 4 and
to select ON, and then press Menu/Set.
Alternating Displays
Sometimes, the LCD alternates between the active setting and a help message
giving brief instructions about how to proceed. The display you’ll probably see
most often is shown below. When you place an original in the ADF, it appears
to tell you that you can dial a number and send a fax, or you can make a copy.
FAX: NO. & START
COPY: PRESS COPY
3 - 1
O N - S C R E E N P R O G R A M M I N G
Navigation Keys
* Access the Menu
* Go to next menu level
* Accept an option
* Scroll through the
current menu level
* Back to previous menu
level
* Forward to next menu
level
* Exit the Menu
You can access the menu mode by pressing
Menu/Set. When you enter the Menu, the
LCD scrolls:
SELECT
& SET
Then press 1 for Initial Setup Menu—OR—
Press 2 for Setup Receive Menu—OR—
Press 3 for Setup Send Menu—OR—
Press 4 for Cancel Job
1.INITIAL SETUP
2.SETUP RECEIVE
3.SETUP SEND
4.CANCEL JOB
—OR—
You can scroll more quickly through the each menu level by pressing
, and
or
then set an option by pressing Menu/Set when that option appears on the LCD.
Then the LCD shows next menu level. Press
to scroll to your next menu
or
selection, and then press Menu/Set.
When you finish setting an option, the LCD shows ACCEPTED.
Use to scroll backward if you passed your choices or to save keystrokes.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 2
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
1. INITIAL SETUP
1. DATE/TIME
Enter date and time for the
LCD display and heading
on fax transmissions.
—
2. STATION ID
3. BEEPER
Program your name, fax
number and telephone
number to appear on each
transmitted page.
—
OFF
Adjusts beeper volume.
HIGH
LOW
ON
4. VOLUME
AMPLIFY
For the hearing-impaired,
you can set the volume to
the VOL AMPLIFY:ON
setting on a permanent or
temporary basis.
(PERMANENT/
TEMPORARY)
OFF
5. TONE/PULSE
(For Canada
Only)
TONE
Selects dialing mode
PULSE
6. LOCAL
LANGUAGE
(For Canada Only)
ENGLISH
Allows you to change the
LCD Language to French.
See
French
manual
FRENCH
2. SETUP RECEIVE
1. RING DELAY
04
03
02
01
00
Number of rings before
the fax machine answers
in FAX/TEL, FAX, or
TAD mode.
2. F/T
RING TIME
70
40
30
20
Sets the time for “double-
ring” in FAX/TEL mode.
3. EASY
RECEIVE
ON
Receive fax messages
without pressing the
Start key.
SEMI
OFF
The factory setting (option) is shown in bold.
Note
3 - 3
O N - S C R E E N P R O G R A M M I N G
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
2. SETUP
RECEIVE
(Continued)
4. REMOTE
CODE
ON
(
Activate and deactivate
the fax machine from a
remote location.
You can also personalize
these codes.
51, #51)
OFF
5. REDUCTION
6. PAPER
AUTO
100%
93%
87%
75%
Reduces size of image.
LETTER
Selects size of paper for
fax receiving
LEGAL
A4
7. POLLING RX
ON
Sets up your fax machine
to poll another fax
machine.
OFF
3. SETUP SEND
1. COVERPG
SETUP
NEXT FAX ONLY,
ON
Automatically sends a
cover page you program.
OFF
PRINT SAMPLE
2. COVERPAGE
MSG
Programs customized
message for fax cover
page.
—
3. CONTRAST
AUTO
Changes lightness or
darkness of a fax you are
sending.
S.LIGHT
S.DARK
4. RESOLUTION
STANDARD
FINE
Changes the fax
resolution.
S.FINE
PHOTO
5. OVERSEAS
MODE
ON
Adjusts for sometimes
difficult overseas
transmissions.
OFF
OFF
6. CALL
RESERVE
You can send a fax, then
speak.
ON
PRINT SAMPLE
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 4
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
3. SETUP SEND
(Continued)
7. DELAYED
FAX
Sends documents later
—
8. POLLED TX
ON
Sets up your fax machine
with a document to be
retrieved by another fax
machine.
OFF
4. CANCEL JOB
5. INTERRUPT
Cancel a delayed fax or
polling job.
—
—
—
—
Send a fax now, even if
you have the machine set
to send a fax later, or it you
have it set for polling.
6. SET
AUTO DIAL
1. ONE-TOUCH
DIAL
Stores dial numbers in
memory so as to dial them by
pressing only one key.
—
2. SPEED-DIAL
Stores dial numbers in
memory so as to dial them by
pressing four keys.
—
—
3. SETUP
GROUPS
Sets up a Group number
for Broadcasting.
7. SETUP REPORTS
1. TRANSMISSION
ON
OFF
OFF
Print lists and reports of
activity.
(See details in Chapter
2. ACT.INTERVAL
6/12/24 Hours
2/4/7 Days
The factory setting (option) is shown in bold.
Note
3 - 5
O N - S C R E E N P R O G R A M M I N G
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
8. REMOTE
FAX OPT
1. FAX FWD/
PAGING
OFF
Sets the fax machine to
forward fax messages
–OR–to call your pager.
FAX FORWARD
PAGING
ON
2. FAX
STORAGE
Stores incoming faxes in
memory for remote
retrieval.
OFF
159
3. REMOTE
ACCESS
Personalizes code for
retrieving faxes.
4. PRINT FAX
Prints incoming faxes
stored in the memory.
—
0. TEL SERVICE
1. DISTINCTIVE
ON
Use with telephone
company Distinctive Ring
service to register the ring
pattern with fax machine.
OFF
SET
2. CALLER ID
(For USA Only)
Register your AREA
CODE to dial from the
Caller ID log.
—
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 6
4
Initial Setup
Getting Started
After you have assembled your machine using the Brother StartCard, continue the
initial setup by programming the rest of the initial settings.
Setting Date and Time
Your fax machine displays the date and time, and prints it on every fax you send.
In the event of a power failure, the fax machine maintains date and time information
for up to two hours. All other settings remain unaffected.
1
2
Press Menu/Set, 1, 1.
1.DATE/TIME
Enter the last two digits of the year,
and then press Menu/Set.
ENTER YEAR:XX
ENTER MONTH:XX
3
Enter two digits for the month, and then press
Menu/Set. (For example, enter 09 for September,
or 10 for October)
4
5
6
Enter two digits for the day,
and then press Menu/Set. (For example, 06)
ENTER DAY:XX
Enter the time in 24-hour format, and then press
Menu/Set. (For example, enter 15:25 for 3:25 PM)
ENTER TIME:XX:XX
Press Stop/Exit. The LCD now shows the date and time you set and displays it
whenever the fax machine is in Standby mode.
Setting Station ID
You can store your name, fax number, and telephone number to be printed on all fax pages.
1
2
Press Menu/Set, 1, 2.
2.STATION ID
Enter your fax number (up to 20 digits),
and then press Menu/Set.
FAX:
3
Enter your telephone number (up to 20 digits),
TEL:
and then press Menu/Set. If your telephone
number and fax number are the same, enter the
same number again. The LCD shows your entry.
4
Use the dial pad to enter your name (up to 20
characters), and then press Menu/Set. (You can
NAME:
use the chart on next page to help you enter letters.)
4 - 1
I N I T I A L S E T U P
5
Press Stop/Exit. The LCD returns to the date and time.
Details for Entering Text
When you are setting certain functions, such as the Station ID, you may need to enter
text into the fax machine. Most keys on the dial pad have three or four letters printed
above them. The keys for 0, # and don’t have printed letters because they are used
for special characters or operations.
By pressing the appropriate number on the dial pad the correct number of times, you
can access the character you want.
Press Key
one time
two times
three times
four times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
C
F
2
3
4
5
6
S
8
Z
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
T
W
Inserting Spaces
If you want to enter a blank space, press
twice.
Making Corrections
If you entered a letter incorrectly and want to change it, press
to move the cursor
after the last correct letter. Then press Stop/Exit; the letters above and to the right of
the cursor are deleted. Re-enter the correct text and/or digits. You can also back up
and type over incorrect letters.
Repeating Letters
If you need to enter a character that is assigned to the same key as the previous
character, press
to move the cursor to the right.
I N I T I A L S E T U P
4 - 2
Special Characters and Symbols
Press , # or 0 repeatedly or press
to move the cursor under the special character
or symbol you want. Then press Menu/Set to select it.
Press for
Press # for
Press 0 for
(space) ! “ # $ % & ’ ( )
: ; < = > ? @ [ ] ^ _
É À È Ê Î Ç Ë Ö 0
+ , - . /
NOTICE
The Telephone Consumer Protection Act of 1991 makes it unlawful for
any person to use a computer or electronic device to send any message
via a telephone fax machine unless such messages clearly contain, in a
margin at the top or bottom of each transmitted page, or on the first page
of the transmission, the date and time it is sent and an identification of the
business or other entity or other individual sending the message and the
telephone number of the sending machines or such business, other entity
or individual.
In order to program this information into your fax machine, you should
I The telephone number you enter is used only for Call Back Message and Cover
Page features.
I If you do not enter a fax number, no additional information can be entered.
I To enter a space, press
once between numbers and twice between characters.
I If your Station ID has already been programmed, the screen prompts “1” to make
a change, or “2” to exit without changing.
4 - 3
I N I T I A L S E T U P
Setting Beeper Volume
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When
the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key
or make an error, and at the end of fax sending or receiving.
1
Press Menu/Set, 1, 3.
3.BEEPER
or
2
3
Press
to select your setting, and then press Menu/Set.
Press Stop/Exit.
Choosing the Handset Volume (For Volume Amplify)
Before you begin to use the machine, you must decide if you need to set the handset
volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY
volume level complies with FCC standards.
VOLUME AMPLIFY: OFF
This default setting is appropriate if none of the users are hearing-impaired. During a
or
conversation, users can press Volume
on the control panel to adjust the volume
to LOW or HIGH. When the handset is replaced, the handset volume will remain
until you change it again.
VOLUME AMPLIFY: ON–TEMPORARY
This setting is appropriate if some of the users are hearing-impaired. During a
or
conversation, users can press Volume
on the control panel to adjust the volume
to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume
returns to the default setting of LOW.
VOLUME AMPLIFY:ON–PERMANENT
Choose VOL AMPLIFY:ON–PERMANENT if all of the users are hearing-
or
impaired. During a conversation, users can press Volume
on the control panel to
adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the
handset volume returns to the default setting of AMPLIFY.
or
When you press Volume
on the control panel to adjust the volume, the LCD shows
the setting you are choosing. Each key press changes the volume to the next setting.
WARNING
It is important that you do not choose PERMANENT unless all users are
hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the
hearing of some users.
I N I T I A L S E T U P
4 - 4
Setting Volume Amplify
Please carefully read Setting the Handset Volume before you do the following steps:
1
2
Press Menu/Set, 1, 4.
4.VOLUME AMPLIFY
or
Press
to select VOL AMPLIFY:OFF? if
VOL AMPLIFY:OFF?
none of the users are hearing-impaired and go to
Step 4—OR—If some or all of the users are hearing-
impaired, select VOL AMPLIFY:ON? and then press Menu/Set.
or
3
Press
to select PERMANENT? if all the users
PERMANENT?
are hearing-impaired—OR—Select
TEMPORARY? if only some of the users are
hearing-impaired.
4
5
Press Menu/Set.
Press Stop/Exit.
Setting the Speaker Volume
You can adjust the speaker volume by pressing Hook, and then selecting a speaker
volume level.
or
Press
to adjust the volume level. The LCD shows the setting you are choosing.
Each key press changes the volume to the next setting. The new setting will remain
until you change it again.
Setting the Ring Volume
You can adjust the ring volume when your fax machine is idle. You can select a ring
volume level or press until the ring is off.
or
Press
to adjust the volume level. With each key press, the fax machine rings so
you can hear the current setting and the LCD shows the setting you are choosing. Each
key press changes the volume to the next setting. The new setting will remain until you
change it again.
Memory Storage
In the event of a power failure, all settings in the INITIAL SETUP, SETUP
RECEIVE, SET AUTO DIAL and REMOTE FAX OPT plus the
COVERPG SETUP and COVERPAGE MSG (from SETUP SEND) functions are
stored permanently. You may have to reset the date and time.
4 - 5
I N I T I A L S E T U P
Setting Tone/Pulse Dialing Mode (For Canada Only)
Your fax machine comes set to accommodate tone (multi-frequency) dialing service.
If you have pulse (rotary) dialing service, you need to change the dialing mode.
1
2
Press Menu/Set, 1, 5.
5.TONE/PULSE
or
Press
to select TONE or PULSE,
DIALING:TONE?
DIALING:PULSE?
and then press Menu/Set.
Press Stop/Exit.
3
Setting Up Your Area Code (For USA Only)
You must set up your area code in Caller ID.
Press Menu/Set, 0, 2.
1
2
2.CALLER ID
Use the dial pad to enter your area code,
AREA CODE:000
AREA CODE:908
and then press Menu/Set.
3
Press Stop/Exit.
I N I T I A L S E T U P
4 - 6
5
Setup Receive
Basic Receiving Operations
Select Receive Mode
MANUAL—You must answer all calls yourself. If you hear fax tones, press
Fax Start to begin receiving the fax, then hang up. You can use this mode with
FAX ONLY—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
TAD:ANSWER MACH.—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works only with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do not work in this setting.
09/06 15:25 FAX
ANSWER MACH.
Current Receive Mode
5 - 1
S E T U P R E C E I V E
To Select or Change Your Receive Mode
1
2
Press Receive Mode. The LCD shows your current selection.
FAX ONLY
FAX/TEL
TAD:ANSWER MACH.
MANUAL
Continue to press Receive Mode until your new selection appears. After two
seconds, the LCD returns to the date and time, along with your new Receive Mode
setting.
If you’re changing Receive Mode while in another operation, the LCD returns to the
current operation.
Setting Ring Delay
The Ring Delay setting determines the number of times the fax machine rings before
it answers. If you have extension phones on the same line as the fax machine, keep
1
2
3
Press Menu/Set, 2, 1.
1.RING DELAY
or
Press
to select how many times the line rings before the fax machine answers
(00 – 04), and then press Menu/Set. If you select 00, the line doesn’t ring at all.
Press Stop/Exit.
S E T U P R E C E I V E
5 - 2
Setting F/T Ring Time
You need to determine how long the fax machine will notify you with its special
double-ring when you have a voice call. This ringing happens after the initial ringing
from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds;
no other phones on the same line ring the special double-ring. However, you can
answer the call on any phone on the same line as the fax machine.
1
2
Press Menu/Set, 2, 2.
2.F/T RING TIME
or
Press
to select how long the fax machine will
RING TIME:20 SEC
ring to alert you that you have a voice call, and then press Menu/Set.
Press Stop/Exit.
3
Now, when a call comes in and the machine is set to FAX/TEL mode, all phones on
this line will ring the number of times you selected in Ring Delay.
You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a fax
call, the machine prints the fax. If it’s a voice call, the machine signals you with a
double-ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double-ringing, the fax machine continues for
the set time.
Easy Receive
When you use this feature, you don’t have to press Fax Start when you answer a fax
call and hear calling beeps. Just hold the handset and wait a few seconds. When you
see RECEIVE on the LCD or when you hear “chirps” through the handset of an
extension phone connected to another wall jack, just replace the handset and your
machine does the rest. Selecting ON allows the fax machine to receive fax calls
automatically, even if you lift the handset of an extension or external phone. Selecting
SEMI lets the machine receive the call only if you’ve answered it at the fax machine.
Selecting OFF means you’ll have to activate the fax machine yourself, by pressing
If you’ve set the feature to ON, but your fax machine doesn’t automatically connect a
fax call when you lift an external or extension phone handset, press the Fax Receive
code 5 1. At the fax machine lift the handset, and then press Fax Start.
1
2
Press Menu/Set, 2, 3.
3.EASY RECEIVE
or
Press
to select ON, SEMI or OFF,
and then press Menu/Set.
Press Stop/Exit.
3
5 - 3
S E T U P R E C E I V E
Printing a Reduced Incoming Original
You can always reduce the size of an incoming fax to a fixed percentage, regardless
of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your
machine chooses the level of reduction for you.
1
Press Menu/Set, 2, 5.
5.REDUCTION
or
2
3
Press
to select the reduction ratio you want (AUTO, 100%, 93%, 87% or 75%),
and then press Menu/Set. Choose 100% if you don't want a reduction.
Press Stop/Exit.
Recommended Reductions
If your paper is letter size (8.5" x 11"), and the incoming fax is
letter size, select 93%
A4, select 87%
legal size, select 75%.
If your paper is A4 (8.2" x 11.6"), and the incoming fax is
letter size, select 100%
A4, select 93%
If your paper is legal size (8.5" x 14"), and the incoming fax is
letter size, select 100%
A4, select 100%
legal size, select 93%.
Setting Paper Size
You can use three sizes of paper for printing your faxes—letter, legal and A4. When
you change the kind of paper in the paper cassette, you will need to change the setting
for paper size, so your machine will know how to fit the incoming fax on the page.
You can also select the level of page reduction to fit the paper in your machine.
1
Press Menu/Set, 2, 6.
6.PAPER
or
2
3
Press
to select LETTER, LEGAL or A4, and then press Menu/Set.
Press 1 if you want to change the reduction
setting—OR—Press 2 to go to Step 5.
CHANGE REDUCTION
1.YES 2.NO
or
4
5
Press
to select AUTO, 100%, 93%, 87% or 75%, and then press Menu/Set.
Press Stop/Exit.
S E T U P R E C E I V E
5 - 4
Advanced Receiving Operations
Operation from External or Extension Telephone
If you answer a fax call on an extension phone or on an external phone in the EXT.
jack, you can make your fax machine take over by using the Fax Receive Code. When
you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See
If the fax machine answers a voice call and double-rings for you to take over, use the
Telephone Answer Code # 5 1 to take the call at an extension phone. (See
If you answer a call, and no one is on the line, assume you’re receiving a fax. At the fax
machine phone, press Fax Start, then hang up. At an extension phone, press
5 1,
wait for fax receiving tones (chirps), then hang up. At an external phone, press
5 1 and wait for the phone to be disconnected (the LCD shows RECEIVE) before
you hang up. (Your caller will have to press Start to send the fax.)
For FAX/TEL Mode Only
When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time
(double-ringing) to alert you to a voice call. If you’re at the fax machine, you can lift
the handset to answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time,
and then press # 5 1 between the double-rings. If no one is on the line, or if someone
wants to send you a fax, send the call back to the fax machine by pressing 5 1
.
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Fax Receive
Code is 5 1. The preset Telephone Answer Code is # 5 1.
If you are always disconnected when accessing your external TAD remotely, try
changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code
from # 5 1 to 9 9 9.
To Change Remote Codes
1
2
Press Menu/Set, 2, 4.
4.REMOTE CODE
or
Press
to select ON (or OFF), and then press
Menu/Set.
3
4
If you want to, enter a new Fax Receive Code, and
then press Menu/Set.
*
FAX RECEIVE: 51
If you want to, enter a new Telephone Answer
Code, and then press Menu/Set.
TEL ANSWER:#51
5
Press Stop/Exit.
5 - 5
S E T U P R E C E I V E
Printing a Fax in Memory
If you have Fax Storage ON for remote retrieval, you can still print a fax in the
memory when you are at your machine:
1
2
3
Press Menu/Set, 8, 4.
4.PRINT FAX
Press Fax Start.
Press Stop/Exit.
Polling
Polling is the process of retrieving faxes from another fax machine. You can use your
fax machine to “poll” other machines, or you can have someone poll your machine.
All parties involved in polling need to set up their fax machines to accommodate
polling. When someone polls your machine to receive a fax, they pay for the call; if
you poll someone’s fax machine to receive a fax, you pay for the call.
For details about the Polling feature, call our Brother fax-back system
1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request at the Index.
Some fax machines do not respond to the Polling feature.
S E T U P R E C E I V E
5 - 6
6
Setup Send
Automatic Document Feeder (ADF)
I Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches
long. Your fax machine can scan an image only 8.2 inches wide, regardless of the
paper width.
I Make sure you place the original face down, top edge first.
I Adjust the paper guides to fit the width of your original.
Paper Guides
I The automatic document feeder (ADF) can hold up to 10 pages, feeding each one
individually through the fax machine. Use standard (17 lb–24 lb) paper when using
the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper
jams.
DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper
clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.
I Make sure originals written with ink are completely dry.
You must press Resolution (before you send the fax) to select the resolution for the
6 - 1
S E T U P S E N D
Manual Transmission
Manual transmission lets you hear the dial tone, ringing and fax receiving tones before
sending the fax.
1
2
Place the original face down in the ADF.
Pick up the handset and listen for a dial tone
—OR—press Hook and listen for a dial tone.
3
Enter the fax number you want to call. (You can enter the digits using the dial pad, or
you can enter a One Touch or Speed Dial number, or you can call using
4
5
When you hear the fax tone, press Fax Start.
If you’re using the handset, hang up.
Automatic Transmission
This is the easiest way to send a fax.
IMPORTANT: Do not pick up the handset, or press Hook.
1
2
Place the original face down in the ADF.
Enter the fax number using One Touch, Speed Dial, Search or the dial pad. (See One
3
Press Fax Start.
Manual and Automatic Fax Redial
If you’re sending a fax manually and the line is busy, press Redial/Pause to try
again. Anytime you want to make a second call to the last number dialed, press
Redial/Pause to save time.
If you’re sending a fax automatically and the line is busy, the fax machine will redial
automatically up to three times at 5 minute intervals.
S E T U P S E N D
6 - 2
Quick Scan Fax Transmission
You can scan a fax into the fax machine’s memory to be sent as soon as the scan is
complete. This way, you don’t have to wait for the entire fax to be transmitted before
you retrieve your original.
If you get an OUT OF MEMORY message while scanning the first page of a fax,
press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message
while scanning in a subsequent page, you’ll have the option to press Fax Start to
transmit the pages scanned so far, or to press Stop/Exit to cancel the Quick Scan
operation.
1
2
3
4
Place the original face down in the ADF.
Press Quick-Scan. The LCD indicates how much memory is available.
Enter the fax number.
Press Fax Start to begin scanning the document into memory. Once the scan is
complete, the fax machine dials the call.
Basic Sending Operations
Contrast
If your original is very light or very dark, you might want to set the contrast accordingly.
Use S.LIGHT to send a very light original. Use S.DARK to send a very dark original.
1
2
Place the original face down in the ADF.
Press Menu/Set, 3, 3.
3.CONTRAST
or
3
4
Press
to select AUTO, S.LIGHT or S.DARK, and then press Menu/Set.
Press 2 if you are finished choosing settings, and go to Step 5—OR—Press 1 if you
want to select additional settings. The display returns to the Setup Send menu.
5
Enter a fax number, and then press Fax Start to send a fax—OR—Press Copy to
make a copy.
Resolution
When you have an original in the ADF, you can use the Resolution key. Press
Resolution continuously until you see your selection on the LCD.
STANDARD—suitable for most typed originals.
FINE—good for small print; transmits a little slower than standard resolution.
S. FINE—good for small print or artwork; transmits slower than fine resolution.
PHOTO—use when original has varying shades of gray; slowest transmission time.
6 - 3
S E T U P S E N D
Advanced Sending Operations
Overseas Mode
If you have difficulty sending a fax overseas, use the Overseas mode.
After you send a fax using this feature, the feature turns itself off.
1
2
Place the original face down in the ADF.
Press Menu/Set, 3, 5.
5.OVERSEAS MODE
or
3
4
Press
to select ON (or OFF), and then press Menu/Set.
Press 1 if you want to select additional settings. The LCD returns to the Setup Send
menu—OR—Press 2 if you are finished choosing settings, and then go to Step 5.
5
6
Enter the fax number you’re calling.
Press Fax Start.
Delayed FAX
You can use this function to send a fax up to 24 hours later.
1
2
Place the original face down in the ADF.
You can press Quick-Scan to use memory transmission—OR—
Leave the original in the ADF to be scanned at the specified time.
3
4
Press Menu/Set, 3, 7.
7.DELAYED FAX
Enter the time you want the fax to be sent, in
24-hour format, and then press
Menu/Set. (For example, enter 19:45 for 7:45 PM)
5
6
Press Menu/Set. The LCD shows
ACCEPTED
Press 1 if you want to select additional
settings. The LCD returns to the Setup Send
menu.
OTHER SETTINGS?
1.YES 2.NO
—OR—
Press 2 if you are finished choosing settings
and go to Step 7. The LCD prompts you to
enter the fax number.
MEMORY
100%
ENTER FAX NO.
7
8
Enter the fax number.
Press Fax Start. The machine will wait to send the fax at the time you set up.
S E T U P S E N D
6 - 4
Setting Up for Polled Transmit
Polled Transmit is when you set up your fax machine to wait with an original so
another fax machine can retrieve it.
For more information call our Brother fax-back system at 1-800-521-2846 (in USA),
1-800-681-9838 (in Canada) and request the Index. (See Features That Are Not in the
Manual, page 6-6 for details.)
Canceling a Scheduled Job
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.
1
2
Press Menu/Set, 4. Any waiting jobs appear on
the LCD. If there are no jobs waiting, the LCD
shows NO JOB WAITING.
4.CANCEL JOB
or
If you have more than two jobs waiting, press
cancel, and then press Menu/Set.
—OR—
to select the job you want to
If you have only one job waiting, go to Step 3.
3
4
Press 1 to cancel—OR—Press 2 to exit without canceling.
Press Stop/Exit.
Interrupting Delayed Fax and Polled Transmit Jobs
You can send a fax or make a copy now, even if you have the fax machine set to send
a fax later or if you have it set to be polled. However, you cannot use automatic redial
or the Menu mode.
1
2
Press Menu/Set, 5.
Wait 2 seconds, and then remove the original
that is waiting in the ADF.
REMOVE ORIGINAL
3
4
Place the original you want to send now face
down in the ADF.
INSERT ORIGINAL
Enter the number for the fax you want to send
now.
5
6
7
Press Fax Start.
After the transmission is finished, return the first original to the ADF.
Press Menu/Set, 5 to restore the Delayed Fax and/or Polling.
If you have set up a Delayed Fax or Polled Transmit job in memory, you don’t have
to interrupt it to send a fax or make a copy.
If you have set up a Delayed Fax or Polled Transmit job, the machine will send an
original without storing it in memory.
6 - 5
S E T U P S E N D
Features That Are Not in the Manual
(Call Brother Fax-back System)
Your machine has additional features and operations that are not included in this
manual. To receive faxed instructions, please call our automated Brother fax-back
system at 1-800-521-2846 and request the Index. In the Index under Features That Are
Not in the Manual, find the document numbers to request the following scripts:
• Polling
• Cover Page
• Call Reservation
• Print Sample Call Back Message
• Next Fax Reservation
• Multiple Resolution Transmission
• Glossary
(For USA Only) The Brother fax-back system number has been preprogrammed on
One Touch key 1.
S E T U P S E N D
6 - 6
Auto Dial Numbers
and Dialing Options
7
Storing Numbers for Easy Dialing
You can set up your fax machine to do three types of easy dialing:
One Touch, Speed Dial, and Groups for Broadcasting of faxes.
If you lose electrical power, auto dial numbers in memory will not be lost.
Storing One Touch Dial Numbers
You can store eight fax/phone numbers that you can dial by pressing one key (and
Fax Start). To access numbers 05 to 08, hold down Shift. You also can store names
with these numbers. When you press a One Touch dial location, the LCD shows the
One Touch keys are not the dial pad keys. They are the four keys (numbers 01–08)
located on the left side of the control panel.
1
2
Press Menu/Set, 6, 1.
1.ONE-TOUCH DIAL
Press the One Touch key where you want to store a number.
(USA Only) For your convenience, One Touch key 1 is pre-programmed for the
Brother fax-back system and One Touch key 2 is pre-programmed for CallManage,
Inc. You can change these numbers if you wish.
3
Enter a number (up to 20 digits), and then press
Menu/Set.
NAME:
If you want to enter a pause in the dialing sequence (to wait for an “outside line,” for
example), press Redial/Pause as you’re entering digits. Pressing Redial/Pause
enters a 3.5-second pause when the number is dialed, and a dash appears on the LCD.
4
5
Use the dial pad to enter the name or company (up to 14 characters), and then press
Menu/Set. —OR—To store the number without a name, press Menu/Set. (See
or
Press
to select the type of number, and then press Menu/Set.
FAX
TEL
a fax only number
a telephone (voice) number
FAX/TEL both a fax and telephone (voice) number
CHAIN a number (usually an access code) for chain dialing.
7 - 1
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
6
Return to Step 2 to store another One Touch number—OR—Press Stop/Exit.
When you dial an AUTO DIAL number the LCD shows the name you’ve stored,
or if you haven’t stored a name, the number you’ve stored.
If you must wait for another dial tone at any point in the dialing sequence, store a
pause at that place in the number by pressing Redial/Pause. Each key press adds a
3.5 second pause.
You can use chain dialing to store long dialing sequences. For example, to store
9 1 201 555 1234 987 65 4321, divide the number into two parts. Store the first part
as a Chain type number (this tells the system that the dialing sequence is not
complete).
CHAIN—9 1 201 555 1234
The last part of the One Touch number must be stored as any of the other following
three types.
FAX or FAX/TEL or TEL—987 65 4321
Now when you dial, just press the two keys (one after the other in order) where you’ve
stored the two parts of the number.
Storing Speed Dial Numbers
You can store Speed Dial numbers, so you can dial by pressing only four keys and Fax
Start. There are 50 Speed Dial locations.
1
2
Press Menu/Set, 6, 2.
2.SPEED-DIAL
Use the dial pad to enter a two-digit location
(01–50), and then press Menu/Set.
SPEED-DIAL? #
3
4
Enter the number (up to 20 digits),
and then press Menu/Set.
#05:
Use the dial pad to enter the name or company
(up to 14 characters), and then press
NAME:
Menu/Set—OR—Press Menu/Set to store
or
5
Press
to select the type of number, and then press Menu/Set.
FAX
TEL
a fax only number
a telephone (voice) number
FAX/TEL both a fax and telephone (voice) number
CHAIN a number (usually an access code) for chain dialing.
6
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 2
Changing One Touch and Speed Dial Numbers
If you try to store a One Touch or Speed Dial number in a location where a number is
already stored, the LCD shows the current name stored there, then prompts you to
either 1. CHANGE—OR—2. EXIT.
1
2
Press 1 to change the number stored, or press 2 to exit without making a change.
Enter a new number.
•
If you want to erase the whole number, press Stop/Exit when the cursor is to
the left of the digits. The letters above and to the right of the cursor are deleted.
•
If you want to change a digit, use
or
to position the cursor under the digit
you want to change, and then type over it.
3
Follow the directions beginning at Step 3 in Storing One Touch Numbers or Storing
Speed Dial Numbers.
Setting Up Groups for Broadcasting
Groups allow you to send the same fax message to many fax numbers by pressing only
one One Touch key (Broadcasting). First, you’ll need to store each fax number as a One
Touch or Speed Dial number. Then, you can combine them into a Group. Each Group
uses up a One Touch key. Finally, you can have up to four small Groups, or you can
assign up to 57 numbers to one large Group. (See Storing One Touch Dial Numbers
1
2
Press Menu/Set, 6, 3.
3.SETUP GROUPS
Select the One Touch key where you wish to
store the number. (For example, press One
SELECT ONE-TOUCH
Touch key 3 to store a Group.)
3
4
Use the dial pad to identify the Group with a
number, and then press Menu/Set.
(For example, press 1 for Group 1.)
SETUP GROUP:GO
To include One Touch or Speed Dial numbers
in the Group, enter them as if you were dialing.
For example, for One Touch key 4, press One
G01:*O4#O9
Touch key 4. For Speed Dial location 09, press Search/Speed Dial, and then press
0, 9 on the dial pad. The LCD shows 04#09.
5
6
7
Press Menu/Set to accept the numbers for this
Group.
NAME:
Use the dial pad to enter a name for the Group, and then press Menu/Set. (For
Press Stop/Exit.
7 - 3
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Dialing Options
You can use your fax machine to make voice telephone calls by dialing manually or
by using Search, One Touch or Speed Dial memory. You can use the handset to make
and receive calls.
When you dial an auto dial number, the LCD shows the name you’ve stored, or if you
haven’t stored a name, the fax number you’ve stored.
Manual Dialing
Manual dialing is simply pressing all of the digits of the phone number.
1
2
3
Pick up the handset—OR—Press Hook.
When you hear a dial tone, dial the call using the dial pad.
If you pressed Hook to dial the call, pick up the handset when the other party answers.
(The speaker works only one way; the other party won’t be able to hear you unless you
pick up the handset.)
4
To hang up, replace the handset.
One Touch Dialing
1
2
3
When you hear a dial tone, press the One Touch key of the location you want to call.
If you pressed Hook to dial the call, pick up the handset when the other party answers.
(The speaker works only one way; the other party won’t be able to hear you unless you
pickup the handset.)
4
To hang up a voice call, replace the handset.
If you try to use a One Touch location with no number stored in it, you will hear a
warning sound, and LCD will show NOT REGISTERED. The LCD returns to
normal after two seconds.
If you are sending a fax, press Fax Start after pressing the One Touch key. If you
picked up the handset, press Fax Start when the receiving fax machine answers with
fax tones.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 4
Speed Dialing
1
2
3
When you hear a dial tone, press Search/Speed Dial, press #, and then press the
two-digit Speed Dial number.
If you pressed Hook to dial the call, pick up the handset when the other party answers.
(The speaker works only one way; the other party won’t be able to hear you unless you
pick up the handset.)
4
To hang up a voice call, replace the handset.
If you are sending a fax, press Fax Start after entering the Speed Dial number. If you
picked up the handset, press Fax Start when the receiving fax machine answers with
fax tones.
Dialing Access Codes and Credit Card Numbers
Sometimes you may want to choose from among several long distance carriers when
you make a call. Rates may vary depending upon the time and destination. To take
advantage of low rates, you can store the access codes or long-distance carriers as One
Touch and Speed Dial numbers. You can store these long dialing sequences by
dividing them and setting them up separately in any combination. You can even
include manual dialing using the dial pad. The combined number will be dialed in the
order you enter it, as soon as you press Fax Start. Make sure you select CHAIN as
the type of the number when you store it as a One Touch or Speed Dial. (See Storing
One Touch Dial Numbers and Storing Speed Dial Numbers, page 7-1 to 7-2.)
(For USA Only) The CallManage access code can save you money on long distance
For example:
You store “555”on One Touch key 3 and “7000”on One Touch key 4. If you press One
Touch 3, 4 and Fax Start you will dial “555-7000”. To temporarily change a
number, you can substitute part of the number with manual dialing using the dial pad.
For example, to change the number to 555-7001 you can press One Touch 3, and then
press 7, 0, 0, 1 using the dial pad.
Pause after dialing Speed Dial numbers for the name to be displayed before you enter
the next portion of the dialing sequence.
7 - 5
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Search
You can search for names you have stored in One Touch and Speed Dial memories.
Names are shown alphabetically or numerically. (See Storing One Touch Dial
1
2
Press Search/Speed Dial, and then enter the first letter of the name.
or
Press
or
to search alphabetically and
to search numerically.
3
4
5
When the LCD shows the name you want to call, pick up the handset for a voice call.
Press Fax Start to begin dialing.
If you pressed Hook to dial the call, pick up the handset when the other party answers.
(The speaker works only one way; the other party won’t be able to hear you unless you
pick up the handset.)
6
When the call is over, hang up to end the call.
Redial
If the last number you dialed was busy, press Redial/Pause for easy dialing.
Broadcasting
Using the numbers you have stored in Groups, One Touch and Speed Dial memory,
you can “broadcast” faxes automatically to a maximum of 57 different locations in a
few simple steps.
After the Broadcast is completed, a Broadcast Report will be printed automatically to
let you know the results.
1
2
3
Insert the document in the ADF.
Press Quick Scan. The LCD shows how much memory is available.
Enter the One Touch and Speed Dial numbers (one after the other) or a Group Number
you have stored.
4
Press Fax Start. The FAX stores the document in memory, then transmits it to all the
numbers you entered. If the line is busy, your machine will redial.
Press Stop/Exit during transmission to cancel the current fax broadcast.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 6
Pause
Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5
second delay.
Hold
1
2
3
Press Hold/Caller ID to put a call on Hold.
You can put down the handset without disconnecting the call.
Pick up the fax machine handset to release the call from Hold. Picking up an extension
handset will not release the call from Hold.
Tone/Pulse (For Canada Only)
If you have pulse dialing service but need to send tone signals (for example, for
telephone banking), follow the directions below. If you have touch tone service, you
do not need this feature to send tone signals.
1
2
3
Lift the handset.
Press #. Any digits dialed after this send tone signals.
When you hang up, the fax machine returns to pulse dialing service.
7 - 7
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
8
Telephone Services
Custom Features
Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID
telephone services offered by some telephone companies.
If you have Voice Mail only, Call Waiting, RingMaster, an answering service, or an
alarm system custom feature on your telephone line, it may create a problem in the
If you have Voice Mail on your phone line, please read the following carefully.
Distinctive Ring
The term “Distinctive Ring” is used by Brother to identify a telephone company
service that is given many names, depending on the telephone company you are using.
For example, this service may be called SmartRing, RingMaster, Teen-Ring, Ident-a-
Call or Ident-a-Ring.
What Does Your Telephone Company’s “Distinctive Ring” Do?
Your telephone company’s Distinctive Ring service allows more than one number to
be on same phone line. If you need more than one phone number, it is an
inexpensive alternative to paying for an additional line. Each phone number has
its own distinctive ring pattern, so you’ll know which phone number is ringing. This
is one way you can have a separate phone number for your fax machine.
Please consult your telephone company for availability and rates.
Note
What Does Brother’s “Distinctive Ring” Do?
The Brother machine has a Distinctive Ring feature that allows you to use your fax
machine to take full advantage of the telephone company’s Distinctive Ring service.
You can dedicate the new phone number on your line to receive only faxes.
You must purchase your telephone company’s Distinctive Ring service before you
Note
program the Brother machine to work with it.
T E L E P H O N E S E R V I C E S
8 - 1
Do You Have Voice Mail?
If you have Voice Mail on the phone line you will install your new fax machine on,
there is a strong possibility that Voice Mail and the fax machine will conflict with each
other while receiving incoming calls. However, this Distinctive Ring feature allows
the use of more than one number on your line, so both Voice Mail and the fax
machine can coexist peacefully. If each one has a separate phone number, neither
will interfere with the other’s work.
If you decide to get the Distinctive Ring service from the telephone company, you will
need to follow the directions below to “register” the new Distinctive Ring pattern they
provided, so your fax machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring Pattern at any time. You can switch it
off temporarily, then turn it back on. When you get a new fax number, make sure you
reset this menu selection.
Before You Choose the Ring Pattern to Register
You can register only one Distinctive Ring pattern with the fax machine. Some ring
patterns cannot be registered. Please refer to some popular ring pattern examples that
will be provided from the telephone company in the USA and Canada that are shown
in the Brother compatibility table below.
Ring
Rings
Pattern
1
2
3
4
long - long
short - long - short
short - short - long
very long (normal pattern)
If the ring pattern the telephone company provided cannot be registered by the fax,
please check for other available ring pattern choices from the telephone
company.
Note
I The fax machine will answer only calls to its registered number.
I The first two rings are silent on the fax machine. This is because the fax must « listen »
to the ring pattern (compare it to the pattern that was “registered”).
I If you program the fax machine correctly, it will recognize the registered ring pattern
of the “fax number” within 2 ring patterns and automatically answer with a fax tone.
When the “voice number” is called, the fax machine will not interrupt the call.
8 - 2
T E L E P H O N E S E R V I C E S
VERY IMPORTANT
If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
one of your phone numbers dedicated only to fax calls, you must leave the fax machine
in MANUAL mode at all times while using the distinctive ring feature. Here’s why:
Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
machine is in this « neutral » mode, the Distinctive Ring Feature can be activated. The
distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY
mode or FAX /TEL mode while using distinctive ring; otherwise, the fax machine will
answer calls for all the numbers.
Registering the Distinctive Ring Pattern
1
2
Set the fax machine to MANUAL mode.
Press Menu/Set, 0, 1.
1.DISTINCTIVE
or
3
4
Press
Press
to select DISTINCTIVE:SET?, and then press Menu/Set.
or
to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5
Press Stop/Exit.
Caller ID
The Caller ID feature of this fax machine lets you use the Caller ID subscriber service
offered by many local telephone companies. After at least two rings, the LCD shows
the telephone number of your caller (or up to 16 characters of the name, if available).
Once you pick up the handset the Caller ID information disappears from the LCD, but
the call information remains stored in the Caller ID memory.
• CALL PICKUP remains on the LCD when no Caller ID information was transmitted.
• OUT OF AREA means the call originates outside your Caller ID sevice area.
• PRIVATE CALL means the caller has intentionally blocked transmission of
information.
Caller ID service varies with different carriers. Call your local telephone company to
determine the kind of service available in your area.
Caller ID Log
Your fax machine stores up to 30 of the last Caller IDs received into the fax machine’s
memory in the Caller ID Log. When the thirty-first call comes in, information about
the first call is erased. You can print the report or scroll through Caller ID information
to review those calls made to your fax machine.
T E L E P H O N E S E R V I C E S
8 - 3
Printing the Caller ID Log
Press Hold/Caller ID.
1
2
CALLER ID LOG
To print the Caller ID Log, press Fax Start.
PRESS START KEY
Viewing the Caller ID Log
1
2
3
Press Hold/Caller ID.
CALLER ID LOG
or
After two seconds, press
to scroll
01)MARY HENDERSON
02)TOM HENDERSON
03)ABC COMPANY
through the Caller ID Log.
When you want to see detailed information
for a displayed ID (phone number and date
and time call was received) press
Menu/Set.
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
4
To continue viewing the Caller ID Log
or
(Step 2), press
.
—OR—
To exit the Caller ID Log, press Stop/Exit.
Returning a Call from the Log
You can scroll through the Caller ID Log and select a call to return automatically. (See
1
2
Press Hold/Caller ID.
CALLER ID LOG
or
Press
to scroll through the Caller ID
01)MARY HENDERSON
01)9082438436
Log and when you see a call you want to return
immediately, press Menu/Set.
01)02/01 12:00
DIAL:PRESS START
3
4
To begin dialing, press Fax Start.
Begin speaking when the other party answers.
8 - 4
T E L E P H O N E S E R V I C E S
This feature may not be available in certain areas of USA and Canada.
If your dialing plan does not follow the standard 1 + area code + 7-digit number
dialing system for calling outside your area code, you may experience problems
returning calls automatically from the Caller ID Log. Your fax machine will
automatically dial “1” plus the area code for any number that does not originate in
your area code. If this is not the procedure followed by your dialing plan you will not
be able to return calls automatically.
Registering a Caller ID Number
You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number.
1
2
Press Hold/Caller ID.
CALLER ID LOG
or
After two seconds, press
to scroll
through the Log and when you see a caller
you want to register, press Menu/Set.
3
To register the caller as a One Touch
number, press the One Touch key where you
want the number to be stored.
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
—OR—
To register the caller as a Speed Dial
number, press Search/Speed Dial and use
the dial pad to press the two-digit location
code (01–50), and then press Menu/Set.
If the LCD shows REGISTERED, the auto dial location already has a number.
4
5
Enter the caller’s name, and then press
Menu/Set.
NAME:
or
Press
to select the type of number, and then press Menu/Set:
FAX
TEL
A fax number
A telephone (voice) number
FAX/TEL Both a fax and telephone number
CHAIN
A number, usually an access code, for chain dialing
6
Return to Step 2 to store another auto dial number—OR—
Press Stop/Exit.
T E L E P H O N E S E R V I C E S
8 - 5
Call Waiting Caller ID
The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service
offered by many local telephone companies. This feature displays the telephone
number (or name, if available) of Call Waiting callers on your fax machine’s LCD.
1
To answer a Call Waiting signal while you’re talking on the phone, ask the other party
if you can put them on Hold to catch the other call. The LCD shows the Caller ID.
2
3
Press Search/Speed Dial to switch to the second call.
To switch back to the first call, press Search/Speed Dial again.
Either caller can hang up at any time. However, if you hang up you will disconnect
both callers.
CallManage (For USA Only)
This Brother fax machine contains a One-Touch feature that allows for low-cost long
distance communications worldwide. Once registered, fax and telephone calls made
using this CallManage feature access a privately managed Internet Network. This
feature, the Internet Protocol $aver (IP $aver™), entitles users to receive one flat, low
rate per minute for all domestic long distance calls and faxes along with low
international rates. The use of the IP $aver™ is likely to result in significant long
distance savings, depending on your current long distance carrier and usage patterns.
Using the CallManage IP $aver™ requires changing your current long distance
carrier to CallManage or its carrier. This CallManage long distance plan requires no
monthly fees, no prepayments, and no monthly minimums. The IP $aver™ feature is
accessed by pressing One Touch key #2 on your Brother fax machine. Calls made
without the use of the IP $aver™ will be processed over a traditional PSTN worldwide
fiber optic network that provides flat, low long distance rates. To learn more about this
plan, the associated rates and to order, visit us online at
www.callmanage.com/brother or call us toll free at 1-877-717-2722.
This service may be used on all telephones that are connected to the registered
Note
telephone line. To experience the same low Internet Protocol rates, just dial
1-888-405-5279 from any single line telephone or fax and follow the simple
voice prompts.
8 - 6
T E L E P H O N E S E R V I C E S
Registration with CallManage Requires Change Your
Carrier Selection
Before using the CallManage IP $aver™ feature, you must register for this service
with CallManage, Inc.
•
1-877-717-2722. A Customer Service Representative will ask you a number
of simple questions required to set up your account (such as name, address,
phone number, etc. for billing purposes). There are no sign-up fees, monthly
service charges or connection fees for the CallManage IP $aver™ feature.
•
•
Your service will be provisioned within 3 to 5 business days and then you
can start to experience the savings! You will receive a separate itemized bill
each month from CallManage, Inc. or its carrier partner for all of your long
distance calls and faxes.
After service provisioning, pressing One Touch Key #2 will provide access
to the privately managed Internet Protocol Network.
Sending a Fax Using CallManage (For Domestic and
International Long Distance Calls Only!)
1
2
3
Place the original face down in the ADF.
Press One Touch key #2.
Dial the complete long distance or international fax number as usual, using One
4
Press Fax Start.
Placing a Long Distance Telephone Call Using
CallManage
1
2
Press One Touch key #2.
You will be prompted to dial the complete long distance or international number as usual,
).
3
4
Press Fax Start.
Pick up the handset.
To place a call from a phone or fax machine sharing the registered line with this
Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple
voice prompts to complete your call.
Note
T E L E P H O N E S E R V I C E S
8 - 7
Customer Support
If you have questions or want more information, visit CallManage on the web at
www.callmanage.com/brother or call CallManage at 1-877-717-2722.
Disclaimer
In order to use the CallManage feature you must register for the service through
CallManage, Inc. or its authorized agent, either on the web at www.callmanage.com/
brother or by calling (toll free) 1-877-717-2722.
This registration process will include selecting CallManage, Inc. or its underlying
carrier as your carrier of record. Using this service will result in the customer receiving
a separate bill from CallManage or its underlying carrier. This service is subject to
availability and credit approval of the customer. Terms and conditions are subject to
change at any time, and the CallManage program or any related program can be
withdrawn at any time. This feature may not be available in some parts of the United
States and is not available in Canada. The long distance savings will depend upon the
customer’s current carrier for long distance service and their calling patterns. Brother
International, Corp. is not responsible for the long distance service or customer billing.
DO NOT USE ONE TOUCH KEY #2 TO DIAL 911 - IT WILL NOT ACCESS
EMERGENCY SERVICES.
CallManage and IP $aver are trademarks of CallManage, Inc.
8 - 8
T E L E P H O N E S E R V I C E S
9
Making Copies
Copy Functions
To make a single copy that is not reduced, enlarged or sorted, you have to press only
the Copy key. The default resolution for a single copy is Super Fine. Set the resolution
to PHOTO for photographs.
Using the fax machine as a Copier
You can use the fax machine as a copy
machine, making up to 99 copies at a time.
The scannable area of your fax
1/8" (3 mm)
machine begins at approximately 1/6”
- 1/8” (3 mm - 4 mm) from the edge
of the paper.
Not
Scannable
area
1/6" (4 mm)
1/6" (4 mm)
1/6" (4 mm)
Making a Single Copy
Place the original face down in the ADF.
Press Copy twice.
1
2
To cancel, press Stop/Exit.
Do NOT pull on the paper while copying is in progress.
Multiple Copies
You can make multiple copies using your fax machine, and you can choose whether
the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or
SORTED (collated). The default resolution for multiple copies is Fine.
1
2
Place the original face down in the ADF.
FAX:NO.& START
COPY:PRESS COPY
If you want copies “stacked,” press Copy.
—OR—
If you want copies “sorted” (collated), press Sort.
M A K I N G C O P I E S
9 - 1
3
4
Enter the number (1–99) of copies you want.
Press Copy.
If you are making multiple copies and get an OUT OF MEMORY message while
you are scanning the first page, press Stop/Exit to cancel the job. Then make a single
copy. If you pressed Sort and the OUT OF MEMORY message appears while
scanning subsequent pages, you can press Copy to copy the portion that is in
memory, or press Stop/Exit to cancel. To restart the copy job using less memory,
press Copy for stacked copies.
Reducing and Enlarging Copies
When making copies, you can reduce or enlarge the size of the printed image. To
reduce to the size of your selected paper automatically, select AUTO. To select a
reduction ratio, choose 93%, 87%, 75% or 50%. To enlarge a document, select
150%, 125% or 120%. To print a document at its original size, select 100%.
1
2
Place the original face down in the ADF.
Press Enlarge/Reduce.
or
3
Use
to choose a ratio setting.
4
5
6
Press Copy. —OR—Sort if you want sorted copies.
Enter the number (1–99) of copies you want. For example, press 9 for nine copies.
Press Copy.
9 - 2
M A K I N G C O P I E S
10 Printing Reports
FAX Settings and Activity
Two reports require initial setup in the Menu Table: Transmission Verification
Report and Fax Activity Report Interval. For initial setup:
Press Menu/Set, 7, 1
1.TRANSMISSION
—OR—
Press Menu/Set, 7, 2
2.ACT.INTERVAL
Customizing the Transmission Verification Report
You can use the Transmission Report as proof that you sent a fax. This report
lists the name or fax number of the receiving party, time and date of
transmission and whether the transmission was successful (OK).
When the feature is OFF, the report prints only if a transmission error
Note
prevented delivery (NG).
1
2
Press Menu/Set, 7, 1.
1.TRANSMISSION
Press to select ON or OFF,
or
and then press Menu/Set.
Press Stop/Exit.
3
Setting the Fax Activity Report Interval
You can set the machine to print activity reports at specific intervals (6, 12, 24
hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by
following the Steps in the next page.
1
2
Press Menu/Set, 7, 2.
2.ACT.INTERVAL
Press
to choose an interval,
or
and then press Menu/Set.
(If you choose 7 days, the LCD prompts you to choose a day at which to begin
the 7-day countdown.)
P R I N T I N G R E P O R T S
10 - 1
3
4
Enter the time to begin printing, in 24-hour format, and then press Menu/Set.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
Using the Reports Key
Press Reports, then press
to select the report you want, and then press
or
Menu/Set.
Six reports are available:
Prints the Menu Table and programming
instructions so you can see at-a-glance how to
quickly program every menu selection.
1.HELP LIST
Lists names and numbers stored in One Touch
and Speed Dial memory, in numerical order.
2.AUTO DIAL
Lists information about the last 30 incoming
and outgoing faxes. TX means Transmit; RX
means Receive.
3.FAX ACTIVITY
Prints a Transmission Verification Report for
your last transmission.
4.TRANSMISSION
5.USER SETTINGS
Lists settings for INITIAL SETUP, SETUP
RECEIVE, SETUP SEND, SETUP
REPORTS, and TEL SERVICE. The settings
for REMOTE FAX OPT are included.
Lists summary information of stored faxes and
the percentage of used memory.
6.MEMORY STATUS
Don’t forget to set up the Fax Activity Report and Transmission Verification
Note
Report as explained on page 10-1.
10 - 2
P R I N T I N G R E P O R T S
11 Important Information
Standard Telephone and FCC Notices
These notices are in effect on models sold and used in
the United States only.
This equipment is hearing aid compatible.
When programming emergency numbers and/or making test calls to emergency numbers:
I Remain on the line and briefly explain to the dispatcher the reason for the call before
hanging up.
I Perform such activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this
equipment is a label that contains, among other information, the FCC Registration
Number and Ringer Equivalence Number (REN) for this equipment. You must, upon
request, provide this information to your telephone company.
You may safely connect this equipment to the telephone line by means of a standard
modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone line or
premise’s wiring using a compatible modular jack that is Part 68 compliant. See the
Installation section of this manual for details.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have those devices ring when your telephone number is called.
In most, but not all areas, the sum of the RENs of all devices connected to one line
should not exceed five (5). To be certain of the number of devices you may connect to
your line, as determined by the REN, you should contact your local telephone
company to determine the maximum REN for your calling area. If your fax damages
the telephone line, the telephone company may discontinue your service temporarily.
If possible, they will notify you in advance. But if advance notice is not practical, you
will be notified as soon as possible. You will be informed of your right to file a
complaint with the FCC.
Your telephone company may make changes to its facilities, equipment, operations or
procedures that could affect the proper functioning of your equipment. If they do, you
will be notified in advance to give you an opportunity to maintain uninterrupted
telephone service.
If you experience trouble with this fax machine, please contact a Brother authorized
service center for information on obtaining service or repair. The telephone company
may ask that you disconnect this equipment from the line until the problem has been
corrected or until you are sure that the equipment is not malfunctioning.
If you are not able to solve a problem with your fax machine, contact Brother
I M P O R T A N T I N F O R M A T I O N
11 - 1
International Energy Star Compliance Statement
The purpose of the International Energy Star Program is to promote the development
and popularization of energy-efficient office equipment, which includes computers,
monitors, printers, facsimile receivers and copy machines world-wide. As an
International Energy Star partner, Brother Industries, Ltd. has decided that this
product meets the guideline of the program.
Industry Canada Compliance Statement (For Canada Only)
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur
la matériel brouilleur du Canada.
Federal Communications Commission Compliance Notice
(For USA Only)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
I Reorient or relocate the receiving antenna.
I Increase the separation between the fax equipment and the receiver.
I Connect the fax equipment on a separate circuit.
I Consult with the dealer or an experienced radio/TV technician for help.
WARNING
For protection against the risk of electrical shock, always disconnect all cables from
the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone
company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of
your use of this information, including direct, special or consequential damages.
There are no warranties extended or granted by this document.
11 - 2
I M P O R T A N T I N F O R M A T I O N
The serial number may be found on the label affixed to the bottom of the unit. For
your convenience, note the number below and retain this Owner’s Manual to serve as
a permanent record of your purchase, in the event of a theft or fire, or for future
reference.
Important Safety Instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not be
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or over a radiator or heater.
This product should never be placed in a built-in installation unless proper ventilation is provided.
8
9
This product should be operated from the type of power source indicated on the label. If you are
not sure of the type of power available, consult with your dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding)
pin. This plug will fit into only a grounding-type power outlet.This is a safety feature. If you are
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
Do not defeat the purpose of the grounding-type plug.
10 Do not allow anything to rest on the power cord. Do not place this product where people can walk
on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating. Also,
make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes
(USA Only).
12 Do not place anything in front of the fax machine that will block the original. Do not place
anything in the path of received faxes.
13 Do not touch a document during printing.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill
liquid of any kind on the product.
15 Do not attempt to service this product yourself, as opening or removing covers may expose you
to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing
to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been
included for your convenience, or you may contact the following Brother Customer Service
16 Unplug this product from the wall outlet and refer servicing to a Brother Authorized
Service Center under the following conditions:
A
B
C
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
I M P O R T A N T I N F O R M A T I O N
11 - 3
D
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal operation.
E
F
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
17 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
11 - 4
I M P O R T A N T I N F O R M A T I O N
Troubleshooting and
Routine Maintenance
12
Troubleshooting
If you can’t resolve a difficulty with your fax machine using the manual, please see
page i for Brother Numbers to call for assistance.
The fax machine has a mechanical problem.
Contact Brother Customer Service at
MACHINE ERROR XX
CALL BROTHER CS
In USA:
1-800-284-4329 (voice)
1-800-284-3238 (TTY service for the hearing - impaired)
In Canada: 1-800-853-6660 (voice)
1-514-685-6464 (voice) (in Montreal)
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
12 - 1
Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. If this happens,
your machine often identifies the problem and displays an error message. The list below explains
the most common error messages.
You can correct most problems by yourself.
If you need additional help, call the Brother fax-back system.
ERROR MESSAGE
CHECK CARTRIDGE
RESET OR REPLACE
CAUSE/ACTION
The machine is out of ribbon or the print cartridge is
not properly installed. Install the print cartridge again.
The documents were not inserted or fed properly, or
CHECK DOCUMENT
REMOVE DOCUMENT
CHECK DOCUMENT
PRESS STOP KEY
The fax machine is out of paper or paper is not
properly loaded in the paper tray. Refill the paper or
remove the paper and load it again. If this error
appears while receiving a fax, load paper to restart
printing. If you were coping or printing reports, load
paper and try again.
CHECK PAPER
RELOAD PAPER
A poor quality phone line resulted in a
communications error. Try the call again.
COMM.ERROR
You have requested a polling call from another party,
but the other fax machine is not in Poll Waiting mode.
Verify the other parties polling setup.
CONNECTION FAIL
The print head has overheated. Wait 30 minutes for it
to cool.
COOLING DOWN
WAIT FOR A WHILE
COVER OPEN
The cover is not completely closed. Close the cover.
PLS CLOSE COVER
The other party has disconnected during a call or fax.
Try calling the other party.
DISCONNECTED
The fax machine has a mechanical problem. Contact
Brother Customer Service for assistance. (See
MACHINE ERROR XX
CALL BROTHER CS
The number you called does not answer or is busy.
You may also have reached a number not connected to
a fax. Check the number and call again.
NO RESPONSE/BUSY
12 - 2
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
ERROR MESSAGE
CAUSE/ACTION
The memory capacity has been exceeded. Print the
faxes stored in memory to delete them. Then try again.
OUT OF MEMORY
ERASE MESSAGE
There is not enough memory available to perform your
copy operation. Press Stop/Exit. Print the faxes
stored in memory to delete them. Then try again. (See
Press Stop/Exit to cancel the job. Then try again.
OUT OF MEMORY
PRINT:PRESS COPY
OUT OF MEMORY
QUIT:PRESS STOP
There is not enough memory available to send your
fax. Press Stop/Exit. Print the faxes stored in
Press Stop/Exit to cancel the job. Then try again.
OUT OF MEMORY
SEND:PRESS START
OUT OF MEMORY
QUIT:PRESS STOP
The paper is jammed in the machine. “Clearing
PAPER JAM
PLS OPEN COVER
PAPER JAM
REMOVE PAPER
Clearing Jams
The fax machine is out of paper, the paper is not properly loaded, or the paper is
jammed in the fax machine.
1
Open the paper cover and remove any paper that is not jammed.
Paper Cover
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
12 - 3
2
Open the front cover, and then open the top cover by pressing the blue levers on both
sides of the top cover.
Blue Lever
Top Cover
Front Cover
3
Pull the jammed paper gently from the paper feeder toward the back of the fax
machine. If the paper remains jammed, then pull it toward the front of the machine.
Top Cover
Front Cover
4
5
6
7
8
Remove the print cartridge and turn the spool to tighten the ribbon.
Re-install the cartridge.
Close the top cover.
Close the front cover.
Load the paper.
12 - 4
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Replacing the Print Cartridge
You can reuse the print cartridge until it breaks. If you purchased refill ribbons,
follow the instructions that came with them.
Note
1
Open the front cover, and then open the top cover by pressing the blue levers on both
sides of the top cover.
Blue Lever
Top Cover
Front
Cover
2
Remove the old print cartridge containing the used ribbon and dispose of it.
Top Cover
Front Cover
3
Remove the plastic stopper from the new print cartridge.
Stopper
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
12 - 5
4
5
Turn the black spool on the right clockwise to tighten the ribbon as shown.
Recessed Arrow
Black Spool
Install the new print cartridge by inserting the recessed
the cartridge into its four holders.
first, and then placing
Top Cover
Front Cover
6
7
Press down on both sides of the top cover to close it securely.
Close the front cover.
You can save money by purchasing the 2-PK Refill Ribbon Rolls (PC302RF).
Installation instructions will be included. If you handle the print cartridge (frame)
carefully, you can reuse it until it breaks.
If You Are Having Difficulty with Your Fax Machine
If you think there is a problem with your fax machine, make a copy first. If the copy
looks good, the problem is probably not your fax machine. Check the difficulties
below and follow the troubleshooting tips.
Printing or Receiving Faxes
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off
If your copy looks good, you probably had a bad connection, with static or
interference on the phone line. If the copy looks bad, call Brother Customer
Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or
1-514-685-6464 (in Montreal).
Vertical Black Lines When Receiving
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329
(in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).
12 - 6
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Phone Line or Connections
Fax Machine Does Not Answer When Called
Make sure the fax machine is in the correct receiving mode for your setup
(either FAX, FAX/TEL or TAD). Check for dial tone. If possible, call your fax
machine to hear it answer. If there is still no answer, check the telephone line
telephone line.) Connect a standard telephone handset to the fax machine
telephone jack. If there is no ringing when you call your fax machine, call your
Telephone Company to check the line.
Telephone Answering Device (TAD) Does Not Answer When Called
Connect the telephone line cord from your TAD to the back of the fax machine,
in the jack labeled EXT. Make sure the TAD is set to answer calls. (See
No Dial Tone on the Handset
Press Hook—OR—Lift the handset. If you don’t hear a dial tone, check
telephone line cord connections at the fax machine and wall jack. Check that the
handset is connected to the fax machine’s handset jack. Test the wall jack with
another single line telephone. If there is no dial tone at the wall outlet, call your
Telephone Company.
The Caller ID does not display after the Call Waiting Signal
The Caller ID signal is sent ten seconds after the Call Waiting Signal and
speaking may interfere with it. When you hear the Call Waiting signal, ask the
other party to hold while you answer the call. Then stop speaking until you see
the Caller ID on the LCD.
Sending Faxes
Poor Transmitting Quality
Make a copy to verify the fax machine’s scanner operation.
Dialing Does Not Work
Check all line cord connections, and make sure the curled handset cord is not in
the EXT jack.
Check power cord connection.
Send a manual fax by pressing Hook or by lifting the handset and dialing the
number. Wait to hear fax receiving tones before pressing Fax Start.
Vertical Black Lines When Sending
Use your fax machine to make a copy. If the copy shows the same problem, the
scanner area is dirty. Lift the top cover and check the original path. Clean the
scanner’s white tape and the glass strip under the tape using isopropyl alcohol
.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
12 - 7
Handling Incoming Calls
Double-Ring in FAX/TEL Mode
The fax machine knows the incoming call is not a fax so it is signaling you to
answer the telephone call. Pick up the fax machine handset or answer from an
extension phone, and then press your fax machine’s Telephone Answer Code
Transferring a Call to the Fax Machine
If you have answered the fax machine handset, press Fax Start and hang up
immediately.
If you answered at an extension phone, press your three-digit Fax Receive Code
(the factory setting is 51). When your fax machine answers, hang up.
Fax Machine “Hears” Voice as CNG Tone
If your fax machine is set to Easy Receive ON, it is more sensitive to sounds.
Your fax machine may mistakenly interpret certain voices or music on the line
as a calling fax machine and respond with fax receiving tones. Deactivate the
fax by pressing #51 if you are at an extension phone or press Stop/Exit if you
are at the fax machine or an external phone.
Transmission Verification Report Prints “Result: NG”
There is probably temporary noise or static on the phone line. Try sending the
fax again. If the problem continues, call the Telephone Company to check your
phone line.
Custom Features on a Single Line
If you have Call Waiting, RingMaster, Voice Mail, an answering machine,
alarm system or any other custom feature on a single phone line with your fax
machine, it may create a problem sending or receiving fax data.
For Example :
Your Brother machine handles the Caller ID and Call Waiting/Caller ID
subscriber services. However, if you subscribe to only Call Waiting or
some other custom service and its signal comes through the line while
your machine is sending or receiving a fax, the signal can temporarily
interrupt or disrupt the fax data. Brother’s ECM feature should help
overcome this problem. This condition is related to the telephone system
industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight
interruption is crucial to your business, a separate line with no custom
features is recommended.
Using Call Waiting Caller ID:
If you are having a telephone conversation and a fax communication
signal comes through on Call Waiting Caller ID, you can verify that the
second call is a fax by switching to it. You have the option to receive the
fax call, by asking the first caller to hang up to clear the line.
12 - 8
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Routine Maintenance
Cleaning the Scanner
Before cleaning, unplug the power cord for safety. Clean the white bar and the glass
strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend
the spring plate or drop anything into the fax machine.
White bar
Glass Strip
Spring Plate
Cleaning the Print Head
Before cleaning, unplug the power cord for safety. To clean the fax machine print
head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly
moistened with isopropyl alcohol.
Plastic
Part
Metal Part
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
12 - 9
Packing and Shipping the fax machine
Whenever you transport the fax machine, use the packing materials that came with
your fax machine. If you do not pack the fax machine correctly, you could void your
warranty.
1
Unplug the fax machine from the AC outlet.
Do not unplug the fax machine after a print job until you hear the final click.
Note
2
Remove the paper wire extension, document support, telephone line cord and handset,
and pack them.
If you are returning the fax machine to Brother as part of the Brother Exchange
Service, Pack only the fax machine.
Note
Keep all separate parts to use with your “Exchange” machine.
3
Wrap the fax machine in the plastic bag and place it in the original carton with the
original packing material.
12 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Specifications
Type
Desktop Facsimile Transceiver
Compatibility
Coding System
Modem Speed
Original Input Width
ITU-T Group 3
Modified Huffman (MH)
9600/7200/4800/2400; Automatic Fallback
5.8 inches to 8.5 inches (148 mm to 216 mm)
Scanning/Printing Width 8.2 inches (208 mm)
Automatic Document
Feeder (ADF)
Up to 10 pages
Paper Tray
Printer Type
Gray Scale
Display
100 Sheets
Line Thermal with Ribbon
64 levels (Dithered)
LCD, 16 characters
Polling Types
Contrast Control
Resolution
Standard, Sequential
Automatic/Super Light/Super Dark (manual setting)
• Horizontal 203 dot/inch (8 dot/mm)
• Vertical
Standard—98 line/inch (3.85 line/mm)
Fine, Photo—196 line/inch (7.7 line/mm)
Superfine, Photo (copy)—392 line/inch (15.4
line/mm)
Memory Capacity
One Touch Dial
Speed Dial
512 KB (up to 25 pages*)
8 with Shift key
50 stations
Automatic Redial
Speaker Type
3 times at 5 minute intervals
Monitor
Auto Answer
0, 1, 2, 3 or 4 rings
Communication Source
Operating Environment
Power Source
Public switched telephone network
41 - 95° F
120V AC 50/60Hz (U.S.A., Canadian Version Only)
Standby: under 5 watts — Peak: under 170 watts
12.3 × 13.6 × 7.3 (inches)/ 307 × 341 × 182 (mm)
9.56 lb / 4.3 kg
Power Consumption
Dimensions
Weight
Refill Ribon Rolls
Yield : up to 250 pages (Letter)
* “Pages” refers to the ITU-T #1 chart (in Out of Paper Reception in ECM mode).
Specifications are subject to change without prior notice.
S P E C I F I C A T I O N S
S - 1
G
P
H
I
J
Q
L
R
M
O
S
I N D E X
I - 2
T
Transmission Verification (Xmit)
U
V
W
I - 3
I N D E X
Remote Fax Options
Setting Up Fax Storage
You cannot use Paging and Fax Forwarding at the same time.
You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.
Programming Paging Number
When Paging is selected, your fax machine dials the pager number you’ve
programmed, and dials your Personal Identification Number (PIN) when connected,
to activate your pager and let you know you have a fax message in the memory.
1
2
Press Menu/Set, 8, 1.
1.FAX FWD/PAGING
PAGING?
or
Press
until the LCD shows PAGING?
and then press Menu/Set.
3
Enter your pager phone number (up to 20
digits) followed by # #, and then press
Menu/Set. Do not include the area code if it is
the same as that of your fax machine.
For example,
PAG#:
1 8 0 0 5 5 5 1 2 3 4 # #.
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your
fax number, then press # #, and then press Menu/Set. For example,
1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.
—OR—
If you do not need a PIN, press Redial/Pause, enter your fax number, then press #
#, and then press Menu/Set. For example,
Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.
5
Press Stop/Exit.
You cannot change a Paging number or PIN remotely.
R E M O T E F A X O P T I O N S
R - 1
Programming a Fax Forwarding Number
When Fax Forwarding is set to ON, your fax machine stores the received fax in
memory. Then your fax machine phone number you’ve programmed, and forwards
the fax message.
1
2
Press Menu/Set, 8, 1.
1.FAX FWD/PAGING
FAX FORWARD?
or
Press
until the LCD shows
FAX FORWARD?, and then press Menu/Set.
3
4
Enter the number of the fax machine where faxes
will be forwarded (up to 20 digits), and then
press Menu/Set.
FWD#:
Press Stop/Exit.
Turning On Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax messages from another
location, using Fax Forwarding, Paging, or Remote Retrieval functions. The LCD will
indicate when you have a fax stored in memory.
1
2
Press Menu/Set, 8, 2.
2.FAX STORAGE
or
Press
to select ON (or OFF), and then
press Menu/Set.
Press Stop/Exit.
3
If there are faxes in memory when you turn the
Fax Storage OFF, the LCD prompts you to
erase any faxes in memory.
ERASE ALL FAX?
1.YES 2.NO
If you press 1, all fax data is erased and Fax Storage is turned off. If you press 2, data
Changing Remote Access Code
Enter your Remote Access Code when the fax machine picks up your call, so you can
access features remotely. The access code is preset to 1 5 9 , but you can change this.
1
2
3.REMOTE ACCESS
Enter a three-digit number from 000 to 999. The “ ” cannot be changed.
Do not use the same digits that appear in your Fax Receive or Telephone Answer Code.
3
4
Press Menu/Set.
Press Stop/Exit.
R - 2
R E M O T E F A X O P T I O N S
Using Remote Retrieval Access Code
Calling for Messages
Remote Retrieval Access Card
You can call your fax machine from any
touch tone phone (or remote Group 3 fax
machine) and use a Remote Access Code and
other button presses to retrieve fax messages.
If you plan to receive fax messages while
away from your machine, carrying the
Remote Retrieval Access Card printed below
will serve as a convenient reminder of the
retrieval procedures. Simply cut out the card
and fold it to fit your wallet or organizer.
Keeping it handy will help you derive the full
benefit of your machine’s forwarding, paging
and remote retrieval features.
1
2
Dial your fax number from a touch tone
phone.
When your fax machine answers,
immediately enter your Remote Access
Code (1 5 9 ).
3
4
The fax machine signals the kinds of
messages received:
1 long beep — Fax message(s)
No beeps — No messages
The fax machine then prompts you with
two short beeps to enter a command. If
you wait longer than 30 seconds to enter a
command, the machine hangs up. If you
enter an invalid command, the machine
beeps three times.
ADR
C
5
6
Press 9 0 to reset the fax machine when
you finish.
Hang up.
CSE
If your fax machine is set to MANUAL
mode, you can access your machine by
waiting about 2 minutes, then entering
the Remote Access Code within 30
seconds.
A
TIREVAL
R
Retrieving Memory Status List
You can retrieve the Memory Status List from
a remote fax machine to see if you have any
fax messages.
MTOE
R
1
2
Dial your fax number.
Fold
Fold
When your machine answers,
immediately enter your Remote Access
Code (1 5 9 ).
3
4
When you hear two short beeps, use the
dial pad to press 9 6 1.
Using the dial pad, enter the number (up
to 20 digits) of the remote fax machine
where you want the Memory Status List
forwarded, and then press # #.
You cannot use and # as dial
numbers. However, if you want to store
a pause, press #.
5
After you hear your fax machine beep,
hang up and wait.
Your fax machine calls the remote fax
machine. The remote fax machine prints
the Memory Status List.
R E M O T E F A X O P T I O N S
R - 3
Retrieving Fax Messages
1
2
Dial your fax number.
When your machine answers,
immediately enter your Remote Access
Code (1 5 9 ).
3
4
As soon as you hear two short beeps, use
the dial pad to press 9 6 2.
Using the dial pad, enter the number (up
to 20 digits) of the remote fax machine
where you want your fax messages
forwarded, and then press # #.
You cannot use and # as dial
numbers. However, if you want to store
a pause, press #.
5
After you hear your fax machine beep,
hang up and wait.
Your fax machine calls the remote fax
machine. The remote fax machine prints
your fax messages.
Changing Fax Forwarding Number
You can change the default setting of your fax
forwarding number from a remote fax
machine.
1
2
Dial your fax number.
When your machine answers,
immediately enter your Remote Access
Code (1 5 9 ).
3
4
When you hear two short beeps, use the
dial pad to press 9 5 4.
Enter the new number of the remote fax
machine where you want your fax
messages forwarded, and then press # #.
Fold
Fold
You cannot use and # as dial
numbers. However, if you want to store
a pause, press #.
5
6
7
To retrieve the Memory Status List, when
you hear two short beeps, use the dial pad
to press 9 6 1.
Use the dial pad to enter the number of the
remote fax machine (up to 20 digits), and
then press # #.
After you hear your fax machine beep,
hang up and wait.
Your fax machine calls the remote fax
machine. The remote fax machine prints
the Memory Status List showing the new
forwarding number.
8
Check the forwarding number.
If the forwarding number is incorrect,
return to Step 1 to reset it.
R - 4
R E M O T E F A X O P T I O N S
EQUIPMENT ATTACHMENT LIMITATIONS
(For Canada Only)
NOTICE:
The industry Canada label identifies certified equipment. This certification
means that the equipment meets telecommunications network protective,
operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or electrician,
as appropriate.
NOTICE:
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed
to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5 REN=0.2B
®
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
These machines are made for use in the USA or CANADA only. We can not
recommend using them overseas because it may violate the
Telecommunications Regulations of that country and the power requirements
of your fax machine may not be compatible with the power available in foreign
countries. Using USA or CANADA models overseas is at your own risk
and will void your warranty.
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