®
Patent Pending
Model No. 831.108150
Serial No.
Write the serial number in the
space above for reference.
USER’S MANUAL
Serial
Number
Decal
QUESTIONS?
As a manufacturer, we are com-
mitted to providing complete
customer satisfaction. If you
have questions, or if there are
missing parts, we will guarantee
complete satisfaction through
direct assistance from our factory.
TO AVOID UNNECESSARY
DELAYS, PLEASE CALL DIRECT
TO OUR TOLL-FREE CUSTOMER
HOT LINE. The trained techni-
cians on our customer hot line
will provide immediate assis-
tance, free of charge to you.
CUSTOMER HOT LINE:
1-888-936-4266
Mon.–Fri., 8:00 am–6:30 pm;
Eastern Standard Time
(excluding holidays)
Visit our website at
CAUTION
Read all precautions and
instructions in this manual
before using this equipment.
Save this manual for reference.
new products, prizes,
fitness tips, and much more!
SEARS CANADA, INC., TORONTO, ONTARIO M5B 2B8
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Important Safety Instructions
WARNING: To reduce the risk of drowning, electric shock, or serious injury, read the following
important precautions before using the spa.
READ AND FOLLOW ALL INSTRUCTIONS
1. It is the responsibility of the owner to ensure
that all users of the spa are adequately
informed of all precautions.
13. Keep all chemicals away from children and
pets.
14. The pH and chemical balance of the water
must be maintained as explained in this man-
ual (see page 13). Failure to do so may cause
injury to users or damage to the spa jet unit,
and will void the warranty.
2. Use the spa only as described in the manual.
3. The spa is intended for home use only. Do
not use the spa in any commercial, rental or
institutional setting.
15. The water pump in the spa jet unit must be
primed before you use the spa the first time.
You must also prime the pump before using
the unit each time you refill the spa or clean
the filter. The spa jet unit may be seriously
damaged if the pump is not properly primed
(see PRIMING THE SPA JET UNIT on page
10).
4. Use the spa only on a level surface. Do not
use the spa on carpet or other materials that
could be damaged by moisture. Do not use
the spa on rough or sharp surfaces such as
gravel or wood chips.
5. The spa will weigh approximately 2,339
pounds when it is assembled and filled with
water. Be sure that the location you select for 16. DANGER—When connecting the power cord
the spa will support this weight, plus the
weight of the occupants.
(see PLUGGING IN THE SPA on page 10),
plug the power cord directly into a grounded
circuit capable of carrying 15 or more amps.
No other appliance should be on the same
circuit. Replace the power cord immediately
if damaged.
6. Inspect and tighten all parts regularly.
Replace any worn parts immediately.
7. DANGER—Risk of injury: Do not remove or
alter the covers on the suction fittings. Never 17. Do not use an extension cord with the spa.
operate the spa if the suction guard is miss-
ing or broken. Keep hair and body away from
the suction guard. If you need to replace a
suction fitting, be sure that the flow rate of
the replacement is compatible.
This could damage the motor and the electri-
cal system and it will void the warranty.
18. DANGER—If you will be using the spa out-
side, do not bury the power cord; you should
also keep the power cord away from lawn
mowers, hedge trimmers, and other similar
equipment.
8. Do not bring any object into the spa that
could puncture the liner.
9. Never insert any object into any opening.
19. WARNING—The power cord is equipped with
a Ground Fault Circuit Interrupter (GFCI),
located at the end of the power cord. The
GFCI must be tested before each use. To test
the GFCI, press the “test” button while the
spa jet unit is running. The spa jet unit
10. Do not sit on the spa cover or place objects
on it; it is not designed to support weight.
11. Remove any water that may collect on the
spa cover.
should shut off. Press the “reset” button.
The spa jet unit should resume normal oper-
ation. If the spa jet unit continues to run after
the “test” button is pressed, then the GFCI is
damaged. Do not use the spa until the GFCI
12. Keep children and pets away from the spa
when it is not in use.
3
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has been repaired or replaced by a qualified
electrician.
27. DANGER—To reduce the risk of drowning:
Prolonged immersion in the spa may cause
hyperthermia, a dangerous condition which
occurs when the internal body temperature
rises several degrees above the normal body
temperature of 98.6°F (37˚). The symptoms of
hyperthermia are nausea, dizziness, drowsi-
ness, and fainting. Effects include: a lack of
awareness, inability to perceive heat or dan-
ger, and a greater risk of drowning due to a
loss of consciousness. Special note:
20. Keep all electrical appliances such as radios,
telephones, televisions, and lights at least
five feet (1.52 meters) away from the water.
21. DANGER—Risk of electric shock: Do not set
up the spa within five feet of any metal
objects or surfaces.
22. DANGER—Risk of drowning: Exercise
extreme caution to prevent unauthorized and
unsupervised use of the spa by children.
Children must always be supervised.
Individuals suffering from hyperthermia may
be unable to realize that they must exit the
spa, and they also may be physically unable
to do so.
23. DANGER—To reduce the risk of drowning:
• Never use the spa alone;
28. WARNING—To reduce the risk of drowning:
Heat from the water, in conjunction with alco-
hol or drugs can cause unconsciousness. Do
not use the spa if you are under the influ-
ence of drugs or alcohol.
• Children should not use the spa unless
they are supervised by an adult;
• Keep pets away from the spa at all times;
• Always replace and lock the spa cover
when the spa is not in use.
29. WARNING—To reduce the risk of injury or
drowning: Consult your physician about pos-
sible side-effects of any medications you may
be taking before using the spa. Heat from the
water, in conjunction with some medications
may cause drowsiness and increase the risk
of drowning. Others can effect blood pres-
sure, heart rate, and circulation.
24. WARNING—To reduce the risk of injury: The
water temperature should never exceed
104°F (40°C). Temperatures between 100°F
(38°C) and 104°F (40°C) are considered to be
safe for healthy adults. However, if you plan
to remain in the spa for more than 10 to 15
minutes, a lower temperature is recommend-
ed. Lower temperatures are also recommend- 30. WARNING—To reduce the risk of injury: It is
ed for children.
especially important for persons over the
age of 35 or persons with pre-existing health
problems, such as obesity, heart disease,
high or low blood pressure, circulatory prob-
lems, or diabetes to consult your physician
before using this product.
25. WARNING—To reduce the risk of injury:
Always use an accurate thermometer to
determine the water temperature before
using the spa.
26. WARNING—To reduce the risk of injury:
Pregnant women should consult with their
physician before using the spa. Pregnant
women should not use the spa if the water
temperature is above 100°F (38°C); the
unborn child could be seriously harmed.
31. If you feel pain or dizziness at any time while
using the spa, discontinue use and contact a
physician.
WARNING: Read all instructions before using the spa. ICON assumes no responsibility for personal
injury or property damage sustained by or through the use of this product.
SAVE THESE INSTRUCTIONS
4
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Before You Begin
Thank you for selecting the IMAGE® RENEW 815. The Monday–Friday, 8:00 am–6:30 pm Eastern Standard
innovative spa offers the features and quality of a tra-
ditional hot tub at an affordable price. Best of all, the
spa is fully portable, so you can take it wherever there
is an electrical outlet. The spa allows you to relax and
unwind in the comfort of your own home.
Time (excluding holidays). To help us assist you,
please note the product model number and serial
number before calling. The model number is
831.108150. The serial number can be found on a
decal attached to spa jet unit (see the front cover of
this manual).
For your benefit, read this manual carefully before
using the IMAGE® RENEW 815. If you have addition-
al questions, please call our Customer Service
Department toll-free at 1-888-936-4266,
Before reading further, please familiarize yourself with
the parts that are labeled in the drawing below.
This Section
fits the Dry
Side Jet Pack
Spa Cover
Locking Buckle
Filter
Pillow
Console
Wet Side
Jet Pack
Dry Side
Jet Pack
Jets
Locking Buckle
Power Cord
Wood Surround
Note: When the
spa is filled with
water, the Wood
Surround may bow
slightly; this is a
normal condition.
Ground Fault Circuit
Interrupter (GFCI)
5
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Choosing a Location for the Hydrotherapy Spa
There are many factors to consider when choosing a location to set up the spa. These factors vary depending
on whether you use the spa inside or outside. We have listed several factors you may wish to consider as you
decide where you want to use the spa.
If you set up the spa inside:
If you set up the spa outside:
1. The spa will increase the level of humidity in your
home. The location you choose should be well
ventilated. You may need to install a ventilation
fan or use a dehumidifier.
1. You should check your local building codes con-
cerning the use of outdoor spas.
2. The location must be close to an electrical outlet.
An extension cord cannot be used with the
spa.
2. The location must be close to an electrical outlet.
An extension cord cannot be used with the
spa
3. The spa should be close to a source of water.
3. The spa should be close to a source of water.
4. We recommend that you place the spa on a water
and stain resistant, non-slip surface.
4. Do not use the spa on carpet or other material
that may be damaged by moisture. We recom-
mend that you place the spa on a water and stain
resistant, non-slip surface with a floor drain for any
water that may splash from the spa.
5. Be sure that the location you choose is stable. It
must be able to support the weight of the spa
when it is filled with water, plus the weight of the
occupants. the spa weighs approximately 2,339
pounds when filled with water.
5. Be sure that the location you choose is stable. It
must be able to support the weight of the spa
when it is filled with water, plus the weight of the
occupants. The spa weighs approximately 2,339
pounds when filled with water.
6. Think about environmental factors, such as rain,
wind, shade, sunlight, and so forth.
7. You should be able to monitor the use of the spa
from your home, to prevent unauthorized use by
children.
6. Do not use the spa above a finished living area,
due to the risk of water damage.
8. Be sure that there is room around the spa to per-
mit servicing of the unit. The diameter of the tub is
69”. You should allow for this size, plus the size of
the spa jet unit plus room to remove the cover,
when choosing the location.
7. Be sure that there is room around the spa to per-
mit servicing of the unit. The diameter of the tub is
69”. You should allow for this size, plus the size of
the spa jet unit plus room to remove the cover,
when choosing the location.
9. Be sure to note any other considerations, such as
aesthetics or privacy concerns, which may affect
the safety or enjoyment of using the spa.
8. Be sure to note any other considerations, such as
aesthetics or privacy concerns, that may affect the
safety or enjoyment of using the spa.
6
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Assembly
Before beginning assembly, carefully read the
following information and instructions:
• Assembly requires only the included air pump.
Note: The included flat wrench is not required for
assembly. The flat wrench is used to remove the
filter cap (see pages 10 and 11).
• Place all parts in a cleared area and remove the
packing materials; do not dispose of the packing
materials until assembly is completed.
• Make sure that all parts are oriented as shown in
the drawings.
• Read all assembly steps before you begin.
1. Before beginning assembly, be sure that you
have read and understand the information in the
box above and on page 6.
1A
29
Place the Surround Bottom (45) and the pre-
attached Spa Surround (9) on the ground in the
location you have chosen for assembly. Unfold the
Spa Surround until it is round.
Holes
Open the Inflatable Liner (29). Lay the floor of the
Inflatable Liner (the side with the triangular pattern)
on the bottom of the Spa Surround (9). Pull the liner
wall up, making sure that the three indicated
holes in the Inflatable Liner are centered in the
cutout in the Spa Surround.
Cutout
Fastener
Strip
9
45
Attach the flap on the top edge of the Inflatable Liner
(29) to the fastener strip on the edge of the Spa
Surround (9). Start the flap where the fastener strip
starts and pull the flap tight as you go around. Make
sure the three holes in the Inflatable Liner are
centered in the cutout in the Spa Surround (9),
as shown in the inset drawing.
1B
View from the Outside
Holes in Inflatable Liner
Cross
Section
Cutout
29
9
Flap
Fastener Strip
7
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2. Orient the dry side jet pack (A) as shown and place
it near the three holes in the Inflatable Liner (29).
2
A
29
Small
Hole
Slide the Temperature Probe Gasket (46) over the
connector threads on the Temperature Probe
Receptacle
Assembly (30). Insert the wire (not shown) through
the small hole in the Inflatable Liner (29) and then
push the Temperature Probe Assembly into the hole.
Make sure that the threads on the connector are
pushed fully through the vinyl liner. Firmly tighten
the Temperature Probe Nut (47) onto the connector
threads. Connect the wire from the Temperature
Probe to the receptacle on the dry side jet pack (A).
46
47
30
9
3. Move the dry side jet pack (A) against the wall of the
tub. Pull the two connectors on the dry side jet pack
through the large holes in the Inflatable Liner (29).
Slide a Wet Side Gasket (48) onto each connector.
Firmly tighten a Wet Side Nut (49) onto each con-
nector.
3
29
Connectors
A
48
49
48
9
4. Position the wet side jet pack (B) as shown. Place
an O-ring (52) in the groove of each connector on
the wet side jet pack. Make sure that the O-rings
are positioned securely in the grooves, as shown
in drawing 4A.
4
A
O-rings (52)
26
Attach the threaded collar on the right side (as seen
in drawing 4A) of the wet side jet pack (B) to the cor-
responding connector on the dry side jet pack (A).
Attach the left side in the same manner. Important:
If the threaded collars are not fully tightened, the
spa will not function.
B
29
Position the Pillow (26) over the hole in the top of
the wet side jet pack (B). Push the fasteners on the
Pillow through the appropriate holes in the wet side
jet pack.
4A
View of Inside of Wet Side Jet Pack
O-rings (52)
Threaded Collar
8
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5. Attach the nozzle on the air pump to the valve on
the floor of the Inflatable Liner (29). Use the air
pump to fill the bottom of the Inflatable Liner with air.
Be extremely careful not to puncture the Liner.
You will need to operate the pump by hand for
this step.
5
29
Air Valve
Air Valve
Next, attach the nozzle on the air pump to the valve
on the bolster of the Inflatable Liner (29). Fill the bol-
ster until there are no wrinkles.
6. Before filling the spa with water, make sure that the
spa is in the desired location, that it can easily be
serviced, and that the cover can easily be removed.
Once the spa is filled, it will have to be drained
before it can be moved.
6
29
Fill Line
Using a garden hose or other clean water source, fill
the spa until there are 2 to 3 inches of water in the
spa. Next, smooth out the wrinkles in the sides
and bottom of the Inflatable Liner (29). Although
a few wrinkles are normal, it is very important to
smooth out as many wrinkles as possible.
Resume filling the spa until the water reaches the fill
line. Do not overfill the spa. Note: When the spa is
filled, the Spa Surround (9) may bow slightly; this is a
normal condition.
9
7
Air Valve
After the spa is filled, the spa jet unit must be
primed before the spa is used (see PRIMING THE
SPA JET UNIT on page 10). Important: Prime the
spa jet unit before continuing to step 7.
4
Pouch for
Jet Plugs
7. Use the air pump to fill both chambers of the
Inflatable Cover (4) with air.
11
Latches
and Buckles
Slide one of the four straps inside the Spa Cover
(11) through one of the loops on the Inflatable Cover
(4). Attach the latch on the strap to the buckle on the
other end of the strap. Attach the other three straps
to the loops on the Inflatable Cover in the same way.
8. Place the Spa Cover (11) over the spa and line up
the bulge on the Spa Cover with the console on the
dry side jet pack. Snap each of the six latches on the
Spa Cover into the buckles on the Spa Surround (9).
8
Bulge
Console
11
Latch
9
Buckle
9
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Using the Hydrotherapy Spa
The spa is designed to be used by up to three adults.
The spa holds 268 gallons of water and offers an
automatic, programmable heating and filtration system
(70°F to 104°F). The guidelines below explain how to
properly use and maintain the spa for your long-term
enjoyment.
same circuit. Replace the power cord immediately, if it
becomes damaged.
The power cord is equipped with a Ground Fault
Circuit Interrupter (GFCI), located at the end of the
power cord. You should always test the GFCI before
using the spa. First, turn on the spa by pressing the
power button on the console. Once the unit is run-
PRIMING THE SPA JET UNIT
The water pump in the spa jet unit must be primed
before the spa is first used. The water pump must be
primed again before use each time the spa is refilled
and each time the filter is cleaned.
Grounded circuit
capable of carrying
15 or more amps
Test and Reset
Buttons
To prime the spa
jet unit, first press
Cover Cap
the four jet plugs
into the four
Flat Wrench
Filter Cap
Filter
GFCI
hydrotherapy jets.
Next, remove the
cover cap. Place
the included flat
wrench over the
hexagonal nut on
top of the filter
cap and remove
the filter cap and
the filter. Fill the
filter housing with
water until water
is visible in the
ning, press the GFCI “test” button. The spa should
shut off. Press the “reset” button. The spa should
resume normal operation. If the spa continues to run
after the “test” button is pressed, then the GFCI is
damaged. Do not use the spa until the GFCI has
been repaired or replaced by a qualified electrician.
Jet
Plugs
STARTING THE SPA
Once you have tested the GFCI, verify the water flow
from the pumping unit. Turn on the console (see
USING THE CONSOLE on page 12). The pumping
unit will heat the water as it pumps. Cover the spa
with the spa cover. The spa cover must be tight.
The temperature can be set or changed by the control
on the console (see USING THE CONSOLE on page
12).
bottom of the filter
housing. Then, re-
insert the filter and fill the filter housing to the top with
water. Replace and hand tighten the filter cap; then,
use the included flat wrench to tighten the filter cap an
additional 1/4 turn. Press the cover cap back onto the
filter cap. Remove the jet plugs and store them in the
pouch inside the cover. IMPORTANT: The spa jet
unit may be seriously damaged if the water pump
is not properly primed or if the filter cap is not
re-attached and fully tightened.
TESTING AND TREATING THE WATER
The spa comes with a starter chemical pack for main-
taining the water in the spa. Disregard the directions
on the individual packages of “QUICK pHix It DOWN”
and “QUICK pHix It UP.” However, the directions on
the bottle of “Non-chlorine Shox” and “Bromine Base”
are correct. Always keep the chemicals away from
children and pets.
PLUGGING IN THE SPA
Once the spa is filled with water up to the fill line and
the pump has been primed, the power cord can be
plugged in and the spa jet unit can be turned on.
Note: The first time the power cord is plugged in, the
spa jet unit will turn on automatically after a 5 to 10
second delay.
The first time you use the spa, you should test and
treat the water. Once you have verified that the spa
jet unit is functioning properly, and have allowed the
water to circulate for a while, you should remove the
spa cover and add 1/3 of the “Bromine Base” bottle,
and 1/3 of the “Non-chlorine Shox” bottle to the water
in the spa. Allow the water to circulate for five min-
When connecting the power cord, plug the power cord
directly into a grounded circuit capable of carrying 15
or more amps. No other appliance should be on the
10
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utes. You should now test the pH level of the water.
Use the included test strips to check the pH of the
water. Refer to the instructions on the test strip pack-
aging to see how to use the test strips.
insert the key and turn it counterclockwise a quarter
turn.
Always keep the buckles locked when the spa is
not in use. Keep the keys in a safe place, out of
the reach of children.
If the level is too low, add one teaspoon from one of
the “QUICK pHix It UP” packets to the water. Let the
water circulate through the spa jet unit for five min-
utes. Test the pH level again. Repeat until the pH
level is correct.
SPA JET UNIT OPERATION
The spa jet unit features four hydro-therapy jets, two
suction inlets, and a filter housing.
If the level is too high, add one teaspoon from the
“QUICK pHix It DOWN” packets to the water. Let the
water circulate through the spa jet unit for five min-
utes. Test the pH level again. Repeat until the pH level
is correct.
The four hydro-therapy jets, located on the front of
the wet side jet pack, focus the water massage on
your back.
Replace the spa cover and allow the water to contin-
ue to heat.
Filter
See WATER CHEMISTRY on page 13 for information
concerning proper water maintenance.
Jets
THE HEATING SYSTEM OF YOUR SPA
The heating system in your spa is designed to be
economical for long-term use. Combined with the fact
that water absorbs heat very slowly, the effect is that it
will take 1 to 3 days (depending on the room tempera-
ture) to heat the water in the spa. The good news is
that once the water is heated, it will maintain its tem-
perature for a relatively low cost. You can reduce the
waiting period by filling the spa with hot water, but be
aware that the spa holds more water than your water
heater. Make sure the spa cover is on and that it is
tight while the water is heating. The chart below
shows approximate heating times for different air tem-
peratures with a water temperature of 60° to 64°F.
Suction Vents
The suction vents, located on the bottom side of the
wet side jet pack, pull the water into the spa unit in
order to operate the system. The suction covers
should always be in place over the suction vent.
Never operate the spa without the suction covers
in place.
Air Temperature
At least 70°F
At least 50°F
At least 30°F
Heating Time
20 to 28 hours
28 to 48 hours
48 to 72 hours
CLEANING THE FILTER
The filter is located
Cover Cap
Flat Wrench
on the right side of
the dry side jet
pack. The filter can
be removed for
cleaning and
replacement by
removing the cover
cap and the filter
cap and then pulling
the filter from the
spa jet unit. IMPOR-
SECURING THE SPA COVER
Filter Cap
Filter
The spa cover can be
secured by snapping
the latches on the spa
cover into the buckles
on the wood surround.
Latch
Buckle
Key
The buckles can be
locked by inserting the
key and turning it clock-
wise a quarter turn. To
unlock the buckles,
TANT: You must prime the spa jet unit (see the
instructions on page 10) each time you have
cleaned the filter.
11
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The spa jet unit features an automatic filter cycle and
freeze protection. If the spa jet unit has not been
operated for three hours, the pump will begin circulat-
ing the water for twenty minutes to filter any impuri-
ties. Also, if the water temperature falls below 40°F,
the pump will begin circulating and heating the water
to prevent the water from freezing.
DRAINING THE PUMP
After the spa is drained (see DRAINING THE SPA
above), the pump in the dry side jet pack should also
be drained if the spa will be stored for more than thirty
days, or if it may be exposed to freezing tempera-
tures. To drain the pump, follow these steps:
DRAINING THE SPA
• Remove the pillow from the wet side jet pack
• Unscrew the two threaded collars (see assembly
step 4) connecting the dry side jet pack to the wet
side.
• Remove the filter cap
• Remove the six screws securing the Dry Side Shell
(15) to the dry side jet pack.
• Locate the pump inside the spa jet unit.
• The nut on one side of the pump must be
unscrewed and the unit must be tipped on its side
• Rock the spa jet unit slightly, until all the water has
drained from the pump.
To drain the spa, you must use a garden hose to
siphon the water. Place one end of the hose in the
spa and hold it in front of a hydrotherapy jet until
there is a flow of water coming out of the hose. Turn
off the spa unit and unplug the power cord. The
unit will be damaged if it is run without water cir-
culating. Be sure the end of the hose in the spa is on
the floor of the spa.
• Replace the nut on the pump
• Replace the dry side shell, filter cap and pillow
USING THE CONSOLE
Refer to the console diagram at the right. The function
of each console control is explained below:
Thermostat: Controls the temperature of the water.
The thermostat can be set to heat the water from
70°F to 104°F. Use a medical or other accurate ther-
mometer to check the temperature of the water.
On/Off Button: Turns the spa jet unit on and off and
changes the operation mode of the spa. The spa has
three modes of operation:
Thermostat
• Auto Heat
• Soak
• Hydrotherapy
On/Off Button
When your spa is in the auto heat mode, pushing the
button once will cause it to go into soak mode for 20
minutes. Pushing the button twice will cause the spa
to go into hydrotherapy mode (the jets will be running)
for 20 minutes. If your spa is not heating, pushing the
button once will cause it to go into hydrotherapy
mode. Pushing the button again will switch to soak
mode.
mode will begin filtering or heating the water, as need-
ed. Note: To keep the filter and heat cycles from
running, the power cord must be unplugged.
The spa jet unit also features an automatic mode,
which heats and filters the water when the spa is left
unattended. When the spa jet unit is first plugged in,
or if the on/off button on the console has not been
pressed for longer than three hours, the automatic
The On/Off button has a built-in delay factor. The
spa will turn on 5 to 10 seconds after the button is
pressed.
12
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Maintenance
CLEANING THE INFLATABLE SPA LINER
4. Keep all chemicals out of the reach of chil-
dren and pets.
The liner should be cleaned with a mild soap solution.
Do not use solvents. The liner should always be clean
and dry before being moved or stored.
5. Keep all containers closed tightly when not
in use.
6. Never add water to the chemicals—always
add the chemicals to the water as directed.
7. Always store chemicals in a cool, dry place.
8. Always keep chemicals away from children
and pets.
CHECKING AND CLEANING THE FILTER
The filter should be checked periodically for build-up
of dirt and oil. If the filter needs to be cleaned, follow
the steps below:
MAINTAINING THE PROPER PH BALANCE
1. Turn off the power.
2. Remove the cover from the filter. Then pull the
filter out of the unit.
The pH factor is a measure of relative acidity or alka-
linity in the water. It is measured on a scale of 1 to 14.
Pure water has a value of 7, which is neutral. Any
value above 7 is alkaline, and any value below 7 is
acidic. You should maintain a slightly alkaline pH
level, between 7.2 and 7.8, in the spa.
3. Check the filter for any dirt or debris. If the filter
needs to be cleaned, rinse the filter with a
hose. If the filter still is dirty, you will need to
soak it in a cleaning solution which can be
obtained from a pool and spa supply store.
4. Inspect the filter for damage. Replace the filter
if there are any signs of damage.
Severe problems can occur when the pH balance is
not maintained within this range. If the pH level
5. Re-insert the cleaned filter and re-attach the
cover to the spa jet unit.
exceeds 7.8, dissolved minerals can build-up and clog
the plumbing in the spa jet unit. If the pH level falls
below 7.2, the acid level in the water will begin to cor-
rode the metal parts in the spa jet unit. Also, the sani-
tation agents in the water will not be effective if the pH
level is not properly maintained. Damage caused by
improper pH levels is not covered under the warranty.
MAINTAINING THE SPA COVER
The spa cover should be cleaned monthly. Remove
the inflatable cover from the spa, then hang the spa
cover over a clothes line and spray it with a hose.
Leave the cover on the clothes line until it is fully dry.
To maintain the proper pH level, you should test the
pH of the water regularly. To test the water you can
either purchase additional test strips or purchase a pH
test kit at a pool and spa supply store. The pH reading
should be between 7.2 and 7.8. If the level is too low,
add a pH increaser (usually soda ash). If the level is
too high, add a pH reducer (usually sodium bisulfate).
Test the water again after five minutes. See the
WINTER USE AND CARE
The spa is designed for year-round use. If you decide
to store the spa for the winter, store it in a warm, dry
location. (See DRAINING THE SPA and DRAINING
THE PUMP on page 12.)
instructions with your test strips or pH test kit for addi-
tional information about testing and adjusting the pH.
WATER CHEMISTRY
The spa comes with a starter chemical pack for main-
taining the water in the spa. (See TESTING AND
TREATING THE WATER on page 10.) Additional
chemicals can be purchased at a pool and spa supply
store.
SANITIZING THE SPA
Please refer to your local pool and spa supplier for
information concerning which chemicals you should
use in your area to sanitize the spa.
CAUTION: The chemicals used to maintain the pH
balance of the water and to sanitize the water can
be dangerous. Always follow these basic guide-
lines when handling the chemicals:
1. Always read and follow the directions on
the label, unless directed otherwise.
2. Never mix different chemicals.
The most common sanitizing agent is a solid bromine
concentrate. The amount required varies according to
several factors, such as user load, temperature, water
conditions, and so forth.
Proper water maintenance is a fairly complex process.
We recommend that you contact your local pool and
spa supplier for information on how you should best
accomplish this.
3. Do not exceed the recommended
amounts—follow the directions on the label
closely.
13
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Trouble-shooting
Most problems can be solved by following the simple steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at
1-888-936-4266, Monday–Friday, 8:00 am–6:30 pm Eastern Standard Time (excluding holidays).
1. SYMPTOM: THE SPA WILL NOT OPERATE
b. The pump may have a bad bearing. Contact
our customer service department.
a. Check the power cord. The power cord must
be plugged into a grounded outlet (see PLUG-
GING IN THE SPA on page 10).
6. SYMPTOM: THE WATER DOES NOT HEAT
a. The heater is attached to the pump in the spa
jet unit. If the pump is operating, the water
should heat. Cover the spa with the spa cover.
The spa cover must be tight. The water will
heat at a rate of 1.3°F an hour. If you are using
the spa indoors, and the room temperature is
maintained at 70°F, it will take approximately
28 to 34 hours for the water to reach the set
temperature.
b. Check to see if the GFCI breaker is tripped, or
was not turned on. Reset the GFCI breaker.
c. Check to see that the temperature probe wire is
connected to the cover panel on the dry side.
d. Check that the pump is primed. (See PRIMING
THE SPA JET UNIT on page 10.)
e. The spa pump will not turn on until 5-10 sec-
onds after the On/Off button has been pressed.
b. If you are using the spa outdoors, it may take
longer for the water to heat. The chart below
shows approximate heating times for different
room temperatures when the water tempera-
ture is 60° to 64°F.
2. SYMPTOM: THE CIRCUIT BREAKER OR GFCI
BREAKER TRIPS WHILE THE SPA IS
OPERATING
Air Temperature
At least 70°F
At least 50°F
At least 30°F
Heating Time
20 to 28 hours
28 to 48 hours
48 to 72 hours
a. Reset the circuit breaker. If the circuit breaker
trips again, contact a qualified electrician for
service.
b.
3. SYMPTOM: THE PUMP HUMS
If the water still has not heated after three days,
contact our customer service department.
a. The filter may be dirty or damaged. Remove
the filter from the filter housing and clean or
replace the filter.
7. SYMPTOM: THE PUMP LEAKS BETWEEN THE
PUMP AND THE MOTOR
b. The pump may have a foreign object stuck in
the impeller. Contact our customer service
department.
a. The seal in the pump needs to be replaced,
contact our customer service department.
c. The pump may have a loose wire connection.
Contact our customer service department.
8. SYMPTOM: THE WATER PULSATES OR
THERE IS MINIMUM WATER FLOW
4. SYMPTOM: THE PUMP HUMS BUT DOES NOT
ROTATE
a. Adjust the water level. This usually occurs only
when the water level is low. Add water until the
filter and jets are covered.
a. The pump may be jammed. Contact our cus-
tomer service department.
b. This problem is caused by excess air in the
pump circulation system. Check to see if the
primer cap is fully tightened. Prime the pump
again and fully tighten the primer cap (see
PRIMING THE SPA JET UNIT on page 10).
5. SYMPTOM: THE PUMP IS NOISY WHILE
OPERATING
a. There may be debris in the pump. Contact our
customer service department.
c. Check that the–through the wall–connectors
are tight. (See assembly step 3 on page 8.)
14
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9. SYMPTOM: THE SPA JET UNIT CAVITATES
DURING USE
allow the spa to maintain a safe tempera-
ture by running in automatic mode.
Allowing the spa jet unit to freeze will dam-
age the unit. If you do not want to use the
spa during the winter, store it in a warm, dry
location (see WINTER USE AND CARE on
page 13).
a. Adjust the water level. This usually occurs only
when the water level is low. Add water until the
filter and jets are covered.
b. This problem is caused by excess air in the
pump circulation system. Check to see if the
primer cap is fully tightened. Prime the pump
again and fully tighten the primer cap (see
PRIMING THE SPA JET UNIT on page 10).
12. SYMPTOM: THE WATER LEVEL DROPS
a. Some water loss due to evaporation is normal.
If rapid water loss occurs, or if you notice wet-
ness on the floor around the spa, then the liner
may have a leak. Locate the leak, and patch it
using a pool patch kit that you can purchase at
any pool and spa supply store.
c. Check that the–through the wall–connectors
are tight. (See assembly step 3 on page 8.)
10. SYMPTOM: THE WATER IS NOT BEING
CLEANED BY THE FILTER
b. A clamp or seal inside the spa jet may be
loose. Check the floor around the spa jet unit
for excess water, and watch the spa jet unit
while it is operating to see if water drips from
the spa jet unit housing. If you can identify the
location of the leak inside the spa jet unit, tight-
en the clamp or replace the damaged seal.
a. Check to see if the filter is in place. Clean the
filter if it is dirty.
b. Check the chemical balance of the water. If the
pH is incorrect, the sanitizing agents will not
function properly.
13. SYMPTOM: THE INFLATABLE SPA LINER
LOSES AIR
11. SYMPTOM: THE SPA JET UNIT CONTINUES
TO RUN AFTER IT HAS BEEN SHUT OFF
a. Over time, some air loss is normal. If rapid air
loss occurs, then the liner may have an air
leak. Locate the leak, and patch it using a vinyl
patch kit that you can purchase at any pool and
spa supply store.
a. The spa jet unit features an automatic mode,
which heats and filters the water when the spa
is left unattended. When the spa jet unit is first
plugged in, or if the on/off button on the con-
sole has not been used for longer than twenty
minutes, the automatic mode will begin filtering
or heating the water, as needed. To keep the
filter and heat cycles from running, the power
cord must be unplugged. Note: If the unit is to
be kept outdoors in cold weather, you must
14. SYMPTOM: THE SPA PUMP LOSES ITS PRIME
a. Make sure the threaded collars connecting the
dry side jet pack to the wet side jet pack are
completely tight.
15
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NOTES
16
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NOTES
17
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CUSTOMER RECORD
Model No.:
Serial No.:
Retailer Name:
Retailer Address:
Purchase Date:
18
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Limited 90 Day Spa Warranty
ICON Health & Fitness, Inc. (ICON), warrants this product to be free from defects in workmanship and material, under nor-
mal use and service conditions, for a period of 90 days from the date of purchase. Specifically covered under this warranty
are the spa shell, the plumbing, the components, and the wood or tile exterior. This warranty extends only to the original pur-
chaser. ICON's obligation under this warranty is limited to replacing or repairing, at ICON's option, the product at one of its
authorized service centers. All products for which warranty claim is made must be received by ICON at one of its authorized
service centers with all freight and other transportation charges prepaid, accompanied by sufficient proof of purchase. All
returns must be pre-authorized by ICON. This warranty does not extend to any product or damage to a product caused by
or attributable to freight damage, abuse, misuse, improper or abnormal usage, or repairs not provided by ICON authorized
service personnel, to products used for commercial or rental purposes, or to products used as store display models.
Specifically excluded are damages caused by or attributable to the following incidents: any damage to the wood exterior
resulting from improper maintenance, or any damage to the wood or tile exterior attributable to freight mishandling; damage
resulting from improper winterization; damage to the spa shell resulting from improper chemical treatment, damage to the
spa shell resulting from exposure to extreme temperatures, or damage to the spa shell resulting from exposure to direct sun-
light and ultraviolet rays while the spa is empty; damage to the pump, motor, plumbing, and components due to improper
maintenance, chemical treatment, or exposure; damage resulting from failure to properly follow user’s manual installation,
operating, or maintenance instructions. Also excluded are consumable components, including but not restricted to headrests,
filter cartridges, and light bulbs. No other warranty beyond that specifically set forth above is authorized by ICON.
ICON is not responsible or liable for indirect, special or consequential damages arising out of or in connection with the use
or performance of the product or damages with respect to any economic loss, loss of or damage to property including water
damage, loss of revenues or profits, loss of enjoyment or use, costs of removal, installation or other consequential damages
of whatsoever nature. Some states do not allow the exclusion or limitation of incidental or consequential damages.
Accordingly, the above limitation may not apply to you.
The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of merchantability or
fitness for a particular purpose is limited in its scope and duration to the terms set forth herein. Some states do not allow
limitations on how long an implied warranty lasts. Accordingly, the above limitation may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813
PLACE
STAMP
HERE
ICON of Canada Inc.
900 de l’Industrie
St-Jérôme, Québec
Canada, J7Y 4B8
19
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Ordering Replacement Parts
To order replacement parts, simply call our Customer Service Department toll-free at 1-888-936-4266,
Monday–Friday, 8:00 am–6:30 pm; Eastern Standard Time (excluding holidays). To help us assist you, please
be prepared to give the following information when calling:
• The MODEL NUMBER of the product (831.108150)
• The NAME of the product (IMAGE® RENEW 815 spa)
• The SERIAL NUMBER of the product (see the front cover of this manual)
• The KEY NUMBER and DESCRIPTION of the part(s) (see the PART LIST/EXPLODED DRAWING attached to
the center of this manual).
IMAGE® is a registered trademark of ICON Health & Fitness, Inc.
™
®
o f / d u C a n a d a I n c .
PRODUCT WARRANTY REGISTRATION
IMPORTANT: MAIL WITHIN 14 DAYS OF PURCHASE
NAME:
ADDRESS:
COUNTY:
PHONE:
POSTCODE:
MODEL NO.
RETAILER NAME:
SERIAL NO.
PURCHASE DATE:
RETAILER ADDRESS:
1) Primary user(s) of product:
8) Did you consider purchasing fitness equipment from another
manufacturer?
❏❏❏Male
❏❏❏Female
❏❏❏Family
❏ 55–64
❏ No
❏ Yes
2) Age of primary user:
❏❏❏0–24
What other Manufacturer?
❏ 35–44
❏ 45–54
❏ 25–34
❏ 65 and over
9) Based on your impression of what you have purchased,
would you buy another ICON product?
3) Annual household income:
❏ Yes
❏ No
❏ No Opinion
❏ 0–9,999
❏ 15,000–19,999
If not, what other brand name equipment would you purchase?
❏ 10,000–14,999
❏ 20,000+
4) How many times a week do you exercise?
10) What other type of exercise equipment do you own?
❏ Less than 3 times ❏ 3 times or more
❏ Bicycle
❏ Exercise Cycle ❏ Treadmill
❏ Weight Bench ❏ Stepper
❏ Other
❏ Home Gym
❏ Cardio Glide
5) Have you ever purchased an ICON product before?
❏ Yes ❏ No
11) Which type of magazines do you read regularly?
6) Where did you first see or hear about ICON products?
❏ Sports
❏ Fitness
❏ Motoring
❏ Magazine
❏ Newspaper Ad
❏ Other
❏ Friend/relative
❏ Business
❏ Computer
❏ General
❏ Store
12) Do you wish to be sent further bulletins about ICON products?
❏ Yes ❏ No
7) What was the primary reason for purchasing this ICON product?
❏ Store Employee ❏ Television Ads ❏ Colour
❏ Electronic Features ❏ Magazine Ads ❏ Price
THANK YOU FOR YOUR TIME
© 1999 ICON of Canada, Inc. Printed in USA
❏ Product Design
❏ Other Features
❏ Product Innovation
Part No. 161595 R1199A
Printed in USA © 1999 ICON Health & Fitness, Inc.
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Remove this Part List/Exploded Drawing from
the manual. Save this Part List/Exploded
Drawing and the manual for future reference.
Protect Your Spa Investment
With the help of customer input, we have deter-
mined key information you need to be aware of to
get the most enjoyment from your spa. Please
review this summary carefully.
take 1 to 3 days (depending on the room temperature)
to heat the water in the spa. The good news is that
once the water is heated, it will maintain its tempera-
ture for a relatively low cost. You can reduce the wait-
ing period by filling the spa with hot water, but be
aware that the spa holds more water than your water
heater. Make sure the spa cover is on, and that it is
tight, while the water is heating. The chart below
shows approximate heating times for different air tem-
peratures with a water temperature of 60° to 64° F.
Choosing a Location for the Spa
• The diameter of the tub is 69”
• Make sure there is room for the spa in the location
you choose
• Make sure it is easy to get in and out of the spa
• Make sure you can access the mechanical
components
• Make sure the room is compatible with the extra
humidity released by the spa
Air Temperature
At least 70°F
At least 50°F
At least 30°F
Heating Time
20 to 28 hours
28 to 48 hours
48 to 72 hours
See “Choosing a Location for the Hydrotherapy Spa”
in the user’s manual for further important information.
Water Chemistry
Plugging in the Spa
It is important to recognize that maintaining the correct
water chemistry is a fairly complex process, because it
depends on local water conditions and user load.
Since water conditions vary greatly, it is necessary to
consult your local pool and spa supply store to deter-
mine your personal needs.
• Make sure the spa is plugged into a dedicated circuit
capable of carrying at least 15 amps
• Make sure no other electrical appliances or lights
are plugged into the same circuit
• It may be necessary to install a new circuit with its
own breaker
• Do NOT use any kind of extension cord with the spa.
See the section “Maintenance” in the user’s manual for
further important information.
See “Using the Hydrotherapy Spa” in the user’s manu-
al for further important information.
Quick Guide to Turning On the Spa
• Fill the spa with water
Cleaning and Maintaining the Spa
• Plug in the power cord with GFCI
• Press the ON/OFF button on the console
• When unit is running, press the “Test” button on the
GFCI
To ensure your long-term enjoyment, the spa requires
a small amount of attention. The most important fac-
tors are:
• When the unit has shut off, press the “Reset” button
• Apply water chemicals as described in the user’s
manual
• Clean the filter on a weekly basis
• Replace the filter monthly or when necessary
• Keep the spa shell clean
• Place the cover on the spa and make sure it is tight
• Maintain proper water chemistry
See “Maintenance” in the user’s manual for further
important information.
Customer Service
If you have any questions or if you encounter problems
using your spa, please call our customer service
department at 1-888-936-4266, Monday–Friday
8:00 am–6:30 pm Eastern Standard Time (excluding
holidays).
Heating the Spa
The heating system in your spa is designed to be eco-
nomical for long-term use. Combined with the fact that
water absorbs heat very slowly, the effect is that it will
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PART LIST—Model No. 831.108150
R1199A
Key No. Qty.
Description
Key No. Qty.
Description
1
2
3
4
5
6
7
8
1
1
1
1
8
1
1
1
1
4
1
1
1
1
1
1
2
2
1
1
1
1
1
2
1
1
4
1
1
1
1
1
2
1
2
4
1
2
2
1
2
5
4
1
1
1
1
Pressure Switch
NSP
Temperature Probe High Limit
Inflatable Cover
#8 x 1/2” Screw
Cover Panel
Overlay
Filter Cap
Spa Surround
Fixed Jet
48
49
50
51
52
53
54
#
#
#
#
#
2
2
4
4
3
2
1
1
1
1
1
1
2
1
2
Wet Side Gasket
Wet Side Nut
Rubber Foot
Tek Screw
O-ring
Square Endcaps
Hose Clamp
Ground Wire
Compression Fitting
Lit Pac
Water Treatment Kit
Water Test Strip
Key
Flat Wrench
Manuals (User’s Manual et Livret
d’Instructions)
Warning Sign
Foot Pump
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Spa Cover
Heater Tail Piece Gasket
Filter Housing Assembly
Heater Assembly
Dry Side Shell
Filter
#10 x 1 1/4” Screw
Suction Cover
Wet Side Assembly
Pump Motor
Heater Terminal Cover
Heat Controller
Heater Wire Harness
#10 Nut
Electronic Control
Pillow
Jet Plug
#
#
#
#
#
#
#
1
1
1
1
Video
4” Blue Jumper Wire (male/male)
Note: Inside the shipping box, you will find a parts bag
and a literature bag that contain the following items:
Parts Bag:
Key No. Qty.
Description
Tail Piece Assembly
Inflatable Liner
27
34
46
47
48
49
52
#
4
1
1
1
2
2
2
2
1
Jet Plug
Cover Cap
Temperature Probe Assembly
On/Off Wire Harness
On/Off Switch Assembly
1/4” Nylon Locknut
Cover Cap
Temperature Probe Gasket
Temperature Probe Nut
Wet Side Gasket
Wet Side Nut
O-ring
1/4” x 3/4” Bolt
Key
Flat Wrench
1/4” Flat Washer
Thermostat Knob
Wet Side Foot
#8 x 1” Control Mounting Screw
Heater Pump Gasket
Wire Tie
Snap-in Fastener
Filter Housing Screw
Index Washer
Surround Bottom
Temperature Probe Gasket
Temperature Probe Nut
#
Lit Pack:
Key No. Qty.
Description
#
#
1
2
Water Test Strip
Manuals (User’s Manual et Livret
d’Instructions)
Foot Pump
Video
#
#
1
1
Note: “#” indicates a non-illustrated part. Specifications
are subject to change without notice. See the back
cover of this manual for information about ordering
replacement parts.
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EXPLODED DRAWING—Model No. 831.108150
R1199A
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