IBM Laptop 92P1559 User Manual

ꢀꢁꢂ

ThinkPad^®G40 Series

Service and Troubleshooting Guide

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ꢀꢁꢂ

ThinkPad^®G40 Series

Service and Troubleshooting Guide

Download from Www.Somanuals.com. All Manuals Search And Download.

Note

Before using this information and the product it supports, be sure to read the general information under

Appendix A, “Important safety instructions”, on page 43, Appendix B, “Wireless related information”, on

page 49, Appendix C, “W a rranty information”, on page 51, and Appendix D, “Notices”, on page 65.

First Edition (February 2003)

The following paragraph does not apply to the United Kingdom or any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement

may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the

information herein; these changes will be incorporated in new editions of the publication. IBM may make

improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time

without notice.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring

any obligation to you.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

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Important Notice for Users

Important Regulatory Notice for Users

The ThinkPad G40 computer complies with the radio frequency and safety

standards of any country or region in which it has been approved for wireless

use. You are requested to install and use your ThinkPad computer in strict

accordance with the local RF regulations. Before you use the ThinkPad G40

computer, please find and read “Regulatory Notice for ThinkPad G40,” the

notice that supplements this Service and Troubleshooting Guide. The notice is

included in the package with this publication.

Information about hard disk capacity

Instead of providing a recovery CD or a Windows^®CD with your computer,

IBM^®provides simpler methods of accomplishing the tasks typically

associated with these CDs. The files and programs for these alternative

methods are on your hard disk, which eliminates having to locate misplaced

CDs and problems associated with using an incorrect CD version.

The complete backup of all the files and programs that IBM preinstalled on

your computer resides in a hidden section, or partition, of the hard disk.

Although hidden, the backups in the partition consume hard disk space.

Therefore, when checking the capacity of your hard disk according to

Windows^®you might note that the total capacity of the disk appears to be

smaller than anticipated. This discrepancy is explained by the contents of the

hidden partition. (See “Recovering pre-installed software” on page 31.)

For more information about recovering your hard disk to the original

preinstalled contents refer to your on-system help source, Access IBM. Press

the blue Access IBM button or click the Access IBM icon on your desktop, and

then browse the Learn section for various topics that cover backing up and

recovering.

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iii

iv ThinkPad^®G40 Series Service and Troubleshooting Guide

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Finding information with Access IBM

The blue Access IBM button can help you in many situations when your

computer is working normally; and even when it is not. At your desktop,

press the Access IBM button to open Access IBM. Access IBM is your

on-board computer help center that brings you informative illustrations and

easy-to-follow instructions for getting started and staying productive. You can

also use the Access IBM button to interrupt the startup sequence of your

computer and start the Access IBM Presdesktop Area. If Windows^®does not

start correctly, press the Access IBM button during the startup sequence of

your computer and start the Access IBM Predesktop Area. Use this area to run

diagnostics, restore your backups (assuming you have made backups using

IBM Rapid Restore PC), restore to factory contents (ie, what was there when

you received your computer), start a utility that enalbes you to change your

startup sequence, and get essential system information, and start the IBM

BIOS Setup Utility where you can check and change BIOS settings.

Press the Access IBM button to open the application that brings all of IBM’s

resources to you. On the next page, you will see the Welcome page of Access

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IBM that explains what each part of Access IBM holds to help you.

Some of the topics in your help system contain brief video clips that show

you how to perform certain tasks, such as replacing your battery, inserting a

PC Card, or upgrading your memory. Click the play button to watch the

video clip.

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Contents

Important Notice for Users.

Important Regulatory Notice for Users .

Information about hard disk capacity.

. iii

Getting help and service .

Getting help on the W e b .

. 38

. 41

Calling IBM .

Getting help around the worl d .

Finding information with Access IBM .

. v

Appendix A. Important safety instructions 43

Modem safety information .

Laser compliance statement .

. 46

. 47

Chapter 1. Overview of your new ThinkPad

computer .

Y o ur ThinkPad at a glance

Appendix B. Wireless related information

. 49

Specifications .

Wireless Interoperability .

Caring for your ThinkPad computer

Usage environment and your Healt h .

Chapter 2. Solving computer problems

Appendix C. Warranty information .

. 51

. 52

Diagnosing problems .

W a rranty Period

W a rranty service and support .

Troubleshooting .

Error messages .

Before you call for service

Calling for service .

Errors without messages .

A password problem .

A power switch problem .

Keyboard problems

IBM Statement of Limited W a rranty

Z125-4753-06 8/2000 .

. 53

. 56

Part 1 - General T e rms

Part 2 - Country-unique T e rms .

Standby or hibernation problems .

Computer screen problems .

Battery problems

Hard disk drive problems

Errors without messages .

A password problem .

A power switch problem .

Keyboard problems

Standby or hibernation problems .

Computer screen problems .

Starting BIOS Setup Utility .

Recovering pre-installed software .

Replacing the hard disk drive .

Replacing the battery .

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Solving computer problems

Diagnosing problems

If you have a problem with your computer, you can test it by using

PC-Doctor^®for Windows^®. To run PC-Doctor for Windows, do as follows:

1. Click Start.

2. Move the cursor to All Programs (in Windows other than Windows XP,

Programs) and then to PC-Doctor for Windows.

3. Click PC-Doctor.

4. Choose one of the tests from either the Device Categories or the Test

Scripts.

Attention

Running any tests may take several minutes. Make sure you have time

to run the entire test; do not interrupt the test while it is running.

The System Test of the Test Scripts runs some tests of critical hardware

components, but it does not run all of the diagnostic tests in PC-Doctor for

Windows. If PC-Doctor for Windows reports that all of the tests in the System

Test have been run and that it has found no problems, consider running more

of the tests in PC-Doctor for Windows.

If you are preparing to contact IBM for support, be sure to print the test log

so that you can rapidly provide information to the help technician.

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Solving computer problems

Troubleshooting

If you do not find your problem here, refer to Access IBM, your on-board help

system. Open Access IBM by pressing the Access IBM button. The following

section only describes problems that might prevent you from accessing this

help system.

Error messages

Notes:

1. In the charts, x can be any character.

2. The version of PC-Doctor referred to here is PC-Doctor for Windows.

Message

Solution

0175: Bad CRC1, stop

POST task

The EEPROM checksum is not correct (block #6). Have the computer

serviced.

0177: Bad SVP data, stop The EEPROM checksum of the supervisor password is not correct. Have the

POST task.

computer serviced.

0182: Bad CRC2. Enter

BIOS Setup and load

Setup defaults.

The EEPROM checksum CRC2 is not correct. Enter BIOS setup and load

default setting.

0185: Bad startup

The EEPROM checksum of the startup sequence is not correct. Enter BIOS

sequence settings. Enter setup and load default setting.

BIOS Setup and load

Setup defaults.

0187: EAIA data access

error

The access to EEPROM is failed. Have the computer serviced.

0188: Invalid RFID

The EEPROM checksum is not correct (block # 0 and 1). The system board

Serialization Information should be replaced, and the box serial number needs to be reinstalled. Have

Area.

the computer serviced.

0189: Invalid RFID

configuration

information area

The EEPROM checksum is not correct (block # 4 and 5). The system board

should be replaced, and the UUID needs to be reinstalled. Have the

computer serviced.

0190: Critical low-battery The computer turned off because the battery is low. Connect the ac adapter

error

to the computer and charge the battery, or replace the battery with a fully

charged one.

0191: System Security -

Invalid remote change

requested.

The system configuration change has failed. Confirm the operation and try

again.To clear the error, enter the IBM BIOS Setup Utility.

0199: System Security -

IBM Security password

retry count exceeded.

This message is displayed if you enter a wrong supervisor password more

than three times. Confirm the supervisor password and try again. To clear

the error, enter the IBM BIOS Setup Utility.

Chapter 2. Solving computer problems 11

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Solving computer problems

Message

Solution

01C9: More than one

Ethernet devices are

found. Remove one of

them. Press <Esc> to

continue.

Your ThinkPad computer has a built-in Ethernet feature, and you cannot

add another such feature by installing an Ethernet device such as a

Mini-PCI Ethernet Card or an Ethernet Daughter Card. If this error message

is displayed, remove the Ethernet device that you installed. Otherwise press

Esc to ignore the warning message. If this does not solve the problem, have

the computer serviced.

0200: Hard disk error

The hard disk is not working. Make sure that the hard disk drive is attached

firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive

is not disabled in the Startup menu.

021x: Keyboard error

Make sure that there are no objects placed on the keyboard, or if you have

one, the external keyboard. Turn off the computer, and turn off all attached

devices. Turn on the computer first; then turn on the attached devices.

If you still see the same error code, do the following:

If an external keyboard is connected, do the following:

v Turn off the computer and disconnect the external keyboard; then turn on

the computer. Make sure that the built-in keyboard operates correctly. If it

does, have the external keyboard serviced.

v Make sure that the external keyboard is connected to the correct

connector.

Test the computer by using PC-Doctor.

v If the computer stops during the test, have the computer serviced.

0230: Shadow RAM error The shadow RAM failed. Test your computer’s memory with PC-Doctor. If

you added a memory module just before turning the computer on, reinstall

it. Then test the memory with PC-Doctor.

0231: System RAM error The system RAM failed. Test your computer’s memory with PC-Doctor. If

you added a memory module just before turning the computer on, reinstall

it. Then test the memory with PC-Doctor.

0232: Extended RAM

error

The extended RAM failed. Test your computer’s memory with PC-Doctor. If

you have increased memory just before turning the computer on, reinstall it.

Then test the memory with PC-Doctor.

0250: System battery

error

The backup battery, which is used to preserve the configuration information,

such as the date and time, while the computer is turned off, is depleted.

Replace the battery and run IBM BIOS Setup Utility to verify the

configuration. If you still have a problem, have the computer serviced.

0251: System CMOS

checksum bad

The system CMOS might have been corrupted by an application program.

The computer uses the default settings. Run IBM BIOS Setup Utility to

reconfigure the settings. If you still see the same error code, have the

computer serviced.

0260: System timer error Have the computer serviced.

0270: Real time clock

error

Have the computer serviced.

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Message

Solution

0271: Date and time error Neither the date nor the time is set in the computer. Set the date and time,

using the IBM BIOS Setup Utility.

0280: Previous boot

incomplete

Your computer was previously unable to complete the boot process.

Turn the computer off; then turn it on to start the IBM BIOS Setup Utility.

Verify the configuration and then restart the computer either by choosing

the Exit Saving Changes option under the Restart item or by pressing F10.

If you still see the same error code, have the computer serviced.

02D0: System cache error The cache is disabled. Have the computer serviced.

02F4: EISA CMOS not

writable

Have the computer serviced.

02F5: DMA test failed

Have the computer serviced.

02F6: Software NMI

failed

02F7: Fail-safe timer NMI Have the computer serviced.

failed

1802: Unauthorized

network card is plugged

in - Power off and

remove the miniPCI

network card.

The Mini-PCI network card is not supported on this computer. Remove it.

1803: Unauthorized

daughter card is plugged

in - Power off and

remove the daughter

card.

The daughter card is not supported on this computer. Remove it.

Chapter 2. Solving computer problems 13

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Solving computer problems

Message

Solution

1810: Hard disk partition A problem in recognizing the layout of the partition on the hard disk has

layout error

halted the computer startup. Either the IBM Predesktop Area has been

deleted, or the hard disk contains corrupt data. To try to restart your

computer, complete one of the following:

v If the IBM Predesktop Area has been deleted

1. Press F1 to open the IBM BIOS Setup Utility.

2. Select Security –> IBM Predesktop Area–> Access IBM Predesktop

Area.

3. Set this item to Disabled.

4. Save and exit.

v If the above fails

1. Press Enter.

2. Click RECOVER TO FACTRY CONTENTS and follow on-screen

instructions.

Note: This will permanently erase the entire contents of the hard disk,

and then install software preinstalled by IBM.

Press F1 to open BIOS Setup, or Enter to start the IBM Predesktop Area.

If the computer still does not start, call the IBM HelpCenter. Telephone

numbers are under “Calling IBM” on page 38

The power-on password A power-on password or a supervisor password is set. Type the password

prompt

and press Enter to use the computer. If the power-on password is not

accepted, a supervisor password might have been set. Type the supervisor

password and press Enter. If you still see the same error message, have the

computer serviced.

The hard disk password A hard disk password is set. Type the password and press Enter to use the

prompt

computer.

If you still see the same error message, have the computer serviced.

Hibernation error

The system configuration changed between the time your computer entered

hibernation mode and the time it left this mode, and your computer cannot

resume normal operation.

v Restore the system configuration to what it was before your computer

entered hibernation mode.

v If the memory size has been changed, re-create the hibernation file.

Operating system not

found.

Verify the following:

v The hard disk drive is correctly installed.

v A startable diskette is in the diskette drive

If you still see the same error message, check the boot sequence, using the

IBM BIOS Setup Utility.

Fan error

The cooling fan has failed. Have the computer serviced.

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Message

Solution

EMM386 Not Installed — Edit C:\CONFIG.SYS and change a line from

Unable to Set Page

Frame Base Address.

device=C:\WINDOWS\EMM386.EXE RAM

device=C:\WINDOWS\EMM386.EXE NOEMS

and save this file.

CardBus Configuration

Press F1 to go to the IBM BIOS Setup Utility. Press F9 and then Enter to

Error —Device Disabled load the default setting.

Press F10 and then Enter to restart the system.

The thermal sensor is not functioning correctly. Have the computer serviced.

Thermal sensing error

Errors without messages

Problem: When I turn on the machine, nothing appears on the screen and the

machine does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the

computer; then turn it on again, and listen again. If you are using an

external monitor, refer to“Computer screen problems” on page 20

Solution: If a power-on password is set, press any key to display the

power-on password prompt, and then type the correct password and press

Enter.

If the power-on password prompt does not appear, the brightness level might

be set to minimum brightness. Adjust the brightness level by pressing the

Fn+Home.

If the screen still remains blank, make sure that:

v The battery is installed correctly.

v The ac adapter is connected to the computer and the power cord is plugged

into a working electrical outlet.

v The computer power is on. (Turn on the power switch again for

confirmation.)

If these items are properly set, and the screen remains blank, have the

computer serviced.

Problem: When I turn on the machine, nothing appears on the screen, but I

hear two or more beeps.

Chapter 2. Solving computer problems 15

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Solving computer problems

Solution: Make sure that the memory card is installed correctly. If it is, but

the screen is still blank, and you hear five beeps, have the computer serviced.

Problem: When I turn on the machine, only a white cursor appears on a

blank screen.

Solution: Reinstall your operating system, and turn on the computer. If you

still see only the cursor on the screen, have the computer serviced.

Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management may be enabled. Move the

TrackPoint or press a key to exit the screen saver, or press the power switch to

resume from standby or hibernation.

Problem: The DOS full-screen looks smaller.

Solution: If you use a DOS application that supports only 640x480 resolution

(VGA mode), the screen image might look slightly distorted or appear smaller

than the display size. This is to maintain compatibility with other DOS

applications. To expand the screen image to the same size as the actual screen,

start the ThinkPad Configuration Program and click LCD; then select the

Screen expansion function. (The image might still look slightly distorted.)

Note: If your computer has a screen expansion function, you can use the

Fn+F8 keys to expand the screen image. This function is not supported

in Windows^®XP and Windows^®2000.

A password problem

Problem: I forgot my password.

Solution: If you forgot your power-on password, you must take your

computer to an IBM reseller or marketing representative to have the password

canceled.

If you forgot your hard disk password, IBM will not reset your password or

recover data from the hard disk. You must take your computer to an IBM

reseller or an IBM marketing representative to have the hard disk drive

replaced. Proof of purchase is required, and a fee will be charged for parts

and service.

If you forgot your supervisor password, IBM will not reset your password.

You must take your computer to an IBM reseller or IBM marketing

representative to have the system board replaced. Proof of purchase is

required, and a fee will be charged for parts and service.

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Solving computer problems

A power switch problem

Problem: The system does not respond, and you cannot turn off the computer.

Solution: Turn off the computer by pressing and holding the power switch for

4 seconds or more. If the computer is still not reset, remove the ac adapter

and the battery.

Keyboard problems

Problem: Some or all of the keys on the keyboard do not work.

Solution: If the problem occurred immediately after the computer returned

from standby mode, enter the power-on password if any is set.

If an external keyboard is connected, the numeric keypad on your computer

does not work. Use the numeric keypad on the external keyboard.

If an external numeric keypad or a mouse is connected:

1. Turn off the computer.

2. Remove the external numeric keypad or the mouse.

3. Turn on the computer and try using the keyboard again.

If the keyboard problem is resolved, carefully reconnect the external numeric

keypad, external keyboard, or mouse, making sure that you have seated the

connectors properly.

If the external numeric keypad, external keyboard, or mouse are not attached,

and any keys on the keyboard still do not work, have the computer serviced.

Problem: A number appears when you type a letter.

Solution: The numeric lock function is on. To disable it, press and hold Shift;

then press NumLk.

Problem: Some or all of the keys on the external numeric keypad do not

work.

Solution: Make sure that the external numeric keypad is correctly connected

to the computer.

Standby or hibernation problems

Problem: The computer enters standby mode unexpectedly.

Chapter 2. Solving computer problems 17

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Solving computer problems

Solution: If the processor reaches a temperature that is too high, the computer

automatically enters standby mode to allow the computer to cool and to

protect the processor and other internal components. Also, check the settings

for standby mode, using Battery MaxiMiser.

Problem: The computer enters standby mode immediately after Power-on

self-test (POST) (the standby indicator light turns on).

Solution: Make sure that:

v The battery is charged.

v The operating temperature is within the acceptable range. Refer to

“Specifications” on page 5.

If these items are correct, have the computer serviced.

Problem: The critical low-battery error message is displayed, and the

computer immediately turns off.

Solution: The battery power is getting low. Connect the ac adapter to the

computer, or replace the battery with a fully charged one.

Problem: When you take action to return from standby mode, the computer

display remains blank.

Solution: Check whether an external monitor was disconnected while the

computer was in standby mode. Do not disconnect the external monitor while

the computer is in standby mode or hibernation mode. If no external monitor

is attached when the computer resumes, the computer display remains blank

and output is not displayed. This restriction does not depend on the

resolution value. Press Fn+F7 to bring up the computer display.

Problem: The computer does not return from standby mode, or the standby

indicator stays on and the computer does not work.

Solution: If the system does not return from standby mode, it may have

entered standby or hibernation mode automatically because the battery is

depleted. Check the standby indicator.

v If the standby indicator is on, your computer is in standby mode. Connect

the ac adapter to the computer; then press Fn.

v If the standby indicator is off, your computer is in hibernation mode or

power-off state. Connect the ac adapter to the computer; then press power

button to resume operation.

If the system still does not return from standby mode, your system may stop

responding and you cannot turn off the computer. In this case, you need to

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Solving computer problems

reset the computer. If you have not saved your data, it may be lost. To reset

the computer, press and hold the power button for 4 seconds or more. If the

system is still not reset, remove the ac adapter and the battery.

Problem: Your computer does not enter standby or hibernation mode.

Solution: Check whether any option has been selected that would disable

your computer from entering standby or hibernation mode.

Problem: The computer does not enter standby mode as set by the timer

under Windows 98.

Solution: The generic CD-ROM or DVD-ROM driver for Windows 98 accesses

the internal CD-ROM or DVD-ROM drive every 3 seconds to see whether a

CD-ROM is inserted there. This prevents your computer from entering

standby mode even after a timeout. To enable the computer to enter standby

mode, do the following:

1. Click Start.

2. Move the cursor to Settings and Control Panel.

3. Click Control Panel, and then double-click System.

4. Click the Device Manager tab.

5. Click the + mark of CD-ROM.

6. Double-click the name of the CD-ROM or DVD-ROM.

7. Click the Settings tab.

8. Clear the Auto insert notification check box.

Windows 98 no longer detects the insertion of a CD-ROM or a DVD-ROM

automatically.

Problem: The Fn+F12 key combination does not cause the computer to enter

hibernation mode.

Solution: The computer cannot enter hibernation mode:

v If the “Hibernation Utility”, the “Configuration Utility”and “Battery

MaxiMizer and Power Management Features” are not installed in Windows

98. To install these items, refer to “Installing device drivers” in the Access

ThinkPad, your on-board help system.

v If the hibernation mode is not enabled. To enable it, do as follows:

For Windows 98:

1. Start the ThinkPad Configuration program.

2. Click Power Management.

3. Click the Hibernate tab.

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Solving computer problems

4. Click the Create hibernation file button.

5. Click the Create Now button.

6. Perform restart.

7. Start the ThinkPad Configuration program.

8. Click Power Management.

9. Click the Hibernate tab.

10. Select the Hibernate support checkbox.

11. Click OK.

For Windows XP or Windows 2000:

1. Start the ThinkPad Configuration Program.

2. Click Power Management.

3. Click the Hibernate tab.

4. Select the hibernate support checkbox.

5. Click OK.

Note: You can enter hibernation mode by pressing Fn+F12 only if the PM

driver for Windows 98, Windows 2000, or Windows XP has been

installed.

Problem: Under Windows XP, the Fn+F3 key combination does not make the

computer screen go blank.

Solution: Windows XP enables multiple users to log on to the system at the

same time. If you are the first user to have logged on to your computer, you

can use the Fn+F3 key combination. Otherwise the combination will not work

on your computer.

Computer screen problems

Problem: The screen is blank.

Solution:

v If the standby status indicator is on (in green), press Fn to resume from the

standby mode.

v If you are using the ac adapter, or using the battery, and the battery status

indicator is on (in green), press Fn+Home to make the screen brighter.

v If you attach an external monitor to your computer, press Fn+F7 to switch

the screen output location.

v If the problem persists, do the “Solution” in the problem below.

Problem: The screen is unreadable or distorted.

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Solving computer problems

Solution: Make sure that:

v The display device driver is installed correctly.

v The display resolution and color depth are correctly set.

v The monitor type is correct.

To check these settings, do as follows:

For Windows XP:

1. Click Start.

2. Click Control Panel.

3. Click Appearance and Themes in the Pick a category section.

4. Click Display in the Pick a Control Panel icon section.

5. Click the Settings tab.

6. Check if the Screen resolution and Color quality are correctly set.

7. Click Advanced.

8. Click the Adapter tab.

9. Make sure “Intel^®82852/82855 GM/GME Chip” is shown in the Adapter

information window.

10. Click the Monitor tab.

11. Make sure the monitor type is correct.

For Windows 2000:

1. Double-click Display in the Control Panel. The Display Properties window

opens.

2. Click the Settings tab.

3. Check if the Colors and Screen area are correctly set.

4. Click Advanced....

5. Click the Adapter tab.

6. Make sure “Intel^®82852/82855 GM/GME Chip” is shown in Adapter

information window.

7. Click the Monitor tab.

8. Make sure the information is correct.

For Windows 98

1. Double-click Display in the Control Panel. The Display Properties window

opens.

2. Click the Settings tab.

3. Check if the Colors and Screen area are correctly set.

4. Click Advanced....

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Solving computer problems

5. Click the Adapter tab.

6. Make sure “Intel^®82852/82855 GM/GME Graphics Controller –0” is

shown in the window.

7. Click the Monitor tab.

8. Make sure the information is correct.

Problem: Incorrect characters appear on the screen.

Solution: Did you install the operating system or application program

correctly? If they are installed and configured correctly, have the computer

serviced.

Problem: The screen stays on even after you turn off your computer.

Solution: Press and hold the power switch for 4 seconds or more to turn off

your computer; then turn it on again.

Problem: Missing, discolored, or bright dots appear on the screen every time

you turn on your computer.

Solution: This is an intrinsic characteristic of the TFT technology. Your

computer’s display contains multiple thin-film transistors (TFTs). A small

number of missing, discolored, or bright dots on the screen might exist all the

time.

Problem: A message, “Unable to create overlay window,” appears when you

try to start DVD playback.

You get poor or no playback while running video playback, DVD playback, or

game applications.

Solution: Do either of the following:

v If you are using 32-bit color mode, change the color depth to 16-bit mode.

v If you are using a desktop size of 1280×1024 or larger, reduce the desktop

size and the color depth.

v If you are using the Rotation function in the Rotation tab of the “Intel(R)

82852/82855 GM/GME Graphics Controller Properties” window, set it to

Normal.

v Attach the ac adapter.

v Close programs not being used.

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Solving computer problems

Battery problems

Problem: The battery cannot be fully charged by the power-off method in the

standard charge time for your computer.

Solution: The battery might be over-discharged. Do the following:

1. Turn off the computer.

2. Make sure that the over-discharged battery is in the computer.

3. Connect the ac adapter to the computer and let it charge.

If the battery cannot be fully charged in 24 hours, use a new battery.

If the optional Quick Charger is available, use it to charge the over-discharged

battery.

Problem: Your computer shuts down before the battery status indicator shows

empty, -or- Your computer operates after the battery status indicator shows

empty.

Solution: Discharge and recharge the battery.

Problem: The operating time for a fully charged battery is short.

Solution: Discharge and recharge the battery. If your battery’s operating time

is still short, use a new battery.

Problem: The computer does not operate with a fully charged battery.

Solution: The surge protector in the battery might be active. Turn off the

computer for one minute to reset the protector; then turn on the computer

again.

Problem: The battery does not charge.

Solution: You cannot charge the battery when it is too hot. If the battery feels

hot, remove it from the computer and allow it to cool to room temperature.

After it cools, reinstall it and recharge the battery. If it still cannot be charged,

have it serviced.

Hard disk drive problems

Problem: The hard disk drive makes a rattling noise intermittently.

Solution: The rattling noise might be heard when:

v The hard disk drive starts accessing the data or when it stops.

Chapter 2. Solving computer problems 23

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Solving computer problems

v You are carrying the hard disk drive.

v You are carrying your computer.

This is a normal characteristic of a hard disk drive and is not a defect.

Problem: The hard disk drive does not work.

Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there

is no exclamation point ! to the left of the hard disk drive or its child node. If

there is such a mark, the hard disk drive is disabled. Clear the mark to enable

the drive by pressing the Insert key.

Startup problems

Problem: The Microsoft^®Windows^®operating system will not start.

Solution: Use the Access IBM Predesktop Area to help solve or identify your

problem.

Starting the Access IBM Predesktop is easy. If the Windows operating system

does not start correctly, the Access IBM Predesktop Area will start

automatically. If, for some reason the Access IBM Predesktop Area does not

open automatically, do the following:

1. Turn off your PC, and then turn it back on again.

2. Watch the screen carefully while your PC starts. When the following

prompt is displayed, press the blue Access IBM button to open the Access

IBM Predesktop Area: “To interrupt normal startup, press the blue Access

IBM button.” The Access IBM Predesktop Area opens to the Utilities page.

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Solving computer problems

A window such as this will appear:

3. After the Access IBM Predesktop Area opens to the Utilities page, you can

select from the following icons:

v Start setup utility opens the IBM BIOS Setup Utiltiy program.

v Recover to factory contents erases all files on primary partition--the C

drive--and installs the software contents present when your PC was

manufactured. Call the IBM HelpCenter for help and information before

using this recovery method. (See the telephone numbers in this

publication under “Calling IBM” on page 38

v Restore your backups restores backups you have made with IBM Rapid

Restore PC, if backups have been made.

v Run diagnostics starts diagnostics tests to help determine whether there

are problems with your PC and what might be causing them.

v Create diagnostic disks helps you create special disks used during

diagnostic tests.

In the left panel of the Access IBM Predesktop Area, you can click the

following to open other pages or exit the utility:

Startup enables you to change the order of devices in which the PC searches

for the operating system during startup. In some situations, you might need

Chapter 2. Solving computer problems 25

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Solving computer problems

to start the operating system from a CD drive rather than the hard disk. You

specify those kinds of changes on this page.

Preferences presents various options, depending on your model and

accessories, you can set for the Access IBM Predesktop Area.

Information gathers essential information about your PC that you can provide

to call center technicians, if necessary.

Help provides information about the various pages in Access IBM Predesktop

area.

Exit closes the Access IBM Predesktop Area and resumes the startup sequence

that was interrupted.

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Solving computer problems

Other problems

Problem: The computer locks or does not accept any input.

Solution: Your computer might lock when it enters standby mode during a

communication operation. Disable the standby timer when you are working

on the network.

To turn off the computer, press and hold the power switch for 4 seconds or

more.

Problem: The computer does not turn off with the power switch.

Solution: If the standby indicator is on and you are working under battery

power, replace the battery with a fully charged one or change your power

source to ac power.

If you still have a problem, press and hold the power switch for 4 seconds or

more; this forces the computer to turn off.

Problem: The computer does not start from a device you want, such as a

diskette drive.

Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure

that the startup sequence in the IBM BIOS Setup Utility is set so that the

computer starts from the device you want.

Also make sure that the device from which the computer starts is enabled by

checking that there is no ! mark preceding the device name.

Problem: The computer does not respond.

Solution: IRQs for the PCI are all set as 11. The computer does not respond

because it cannot share the IRQ with other devices. Refer to the ThinkPad

Configuration Program.

Problem: You may receive an “Unsafe Removal of Device” message that

mentions the USB 1.x device when you resume from suspend or hibernation

in Windows 2000.

Solution: You can safely close this message window. It concerns a USB driver

issue in Windows 2000. More information is available at the Microsoft

Knowledge Base Homepage at http://support.microsoft.com/. Just type

“Q328580” and “Q323754” in the search field, and click the search button.

Problem: The computer cannot play a CD, or the sound quality of a CD is not

good.

Chapter 2. Solving computer problems 27

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Solving computer problems

Solution: Be sure that the disk meets the standard for your country. Usually, a

disk that meets the local standards is marked with a CD logo (as shown

below) on the label. If you use a disk that does not meet these standards, we

cannot guarantee that it will play, or that, if it does play, the sound quality

will be good.

Problem:The system shows slow performance.

Solution: This problem may occur when the ac adapter is not attached. To

prolong battery life with the higher frequency of Intel’s Pentium 4/Celeron

processors, the ThinkPad G40 implements the Dynamic CPU Throttling

feature, which reduces CPU frequency dynamically: 1) when the system

operates in battery mode; 2) when the system increases power consumption;

3) when system temperature increases.

To avoid or reduce this problem, do one or all of the following:

1. Attach the ac adapter.

2. Close applications not being used.

3. Try to lower system temperature by increasing the fan speed with the

Battery MaxiMiser Wizard with Fan Control.

Problem:Playback of DVD is not smooth.

Solution: This problem may occur when the ac adapter is not attached. To

prolong battery life with the higher frequency of Intel’s Pentium 4/Celeron

processors, the ThinkPad G40 implements the Dynamic CPU Throttling

feature, which reduces CPU frequency dynamically: 1) when the system

operates in battery mode; 2) when the system increases power consumption;

3) when system temperature increases.

To avoid or reduce this problem, do one or all of the following:

1. Attach the ac adapter.

2. Close applications not being used.

3. Try to lower system temperature by increasing the fan speed with the

Battery MaxiMiser Wizard with Fan Control.

28 ThinkPad^®G40 Series Service and Troubleshooting Guide

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Solving computer problems

Starting BIOS Setup Utility

Your computer provides a program, called IBM BIOS Setup Utility, that

enables you to select various setup parameters.

v Config: Set the configuration of your computer.

v Date/Time: Set the date and time.

v Security: Set security features.

v Startup: Set the startup device.

v Restart: Restart the system.

Note: You can set many of these parameters more easily by using the

ThinkPad Configuration Program. For more information on this

Program, refer to the on-board help.

To start IBM BIOS Setup Utility, do as follows:

1. To protect yourself against accidental loss of data, refer to “Backing up

your system registry and configuration” in Access IBM. Open Access IBM

by pressing the Access IBM button. Backing up your registry saves your

computer’s current configuration.

2. Remove any diskette from the diskette drive, and then turn off the

computer.

3. Turn on the computer; then, while the “To interrupt normal startup, press

the blue Access IBM button” message is displayed at the lower-left of the

screen, press the Access IBM button.

The Access IBM Predesktop Area appears on the screen. (If you have

deleted the service partition of the hard disk drive, or replaced the hard

disk drive itself, the Access IBM Predesktop Area does not appear. Refer to

the “Note” below.) Next, double-click the “Start setup utility” icon.

If you have set a supervisor password, the “IBM BIOS Setup Utility” menu

appears after you enter the password. You can start the utility by pressing

Enter instead of entering the supervisor password; however, you cannot

change the parameters that are protected by the supervisor password. For

more information, refer to the on-board help.

Note: If the “Startup Interrupt Menu” appears instead of the “Access IBM

Predesktop Area”, press the F1 key to enter the “IBM BIOS Setup

Utility”.

Attention

Do not turn off the computer or unplug the power until you

have exited the BIOS Setup Utility.

4. Using the cursor keys, move to an item you want to change. When the

item you want is highlighted, press Enter. A submenu is displayed.

Chapter 2. Solving computer problems 29

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Solving computer problems

5. Change the items you wish to change. To change the value of an item, use

the F5 or F6 key. If the item has a submenu, you can display it by pressing

Enter.

6. Press F3 or Esc to exit from the submenu.

If you are in a nested submenu, press Esc repeatedly until you reach the

IBM BIOS Setup Utility menu.

Note: If you need to restore the settings to their original state as of the

time of purchase, press the F9 key to load the default settings. You

can also select an option in the Restart submenu to load the default

settings or discard the changes.

7. Select Restart; then press Enter. Move the cursor to the option you want

for restarting your computer; then press Enter. Your computer restarts.

30 ThinkPad^®G40 Series Service and Troubleshooting Guide

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Solving computer problems

Recovering pre-installed software

If your hard disk drive data is damaged or accidentally erased, you can

restore the software that was shipped with your computer. This software

includes your pre-installed operating system, applications, and device drivers.

You can restore your pre-installed software using the Product Recovery

program.

The Product Recovery program is in a section of your hard disk drive that is

not displayed by Windows Explorer.

Note: The recovery process might take up to 2 hours.

Attention

All of the files on the primary hard disk partition (usually drive

C) will be lost in the recovery process. Be sure to back up copies

of the files you have saved on your drive C before you begin.

To use the Product Recovery program to restore your pre-installed software,

do the following:

1. If possible, save all your files to media other than your hard disk.

2. Turn off your computer.

3. Turn on your computer. At the prompt, press the Access IBM button. (The

prompt “To interrupt normal startup, press the blue Access IBM button”

appears for only a few seconds. You must press the Access IBM button

quickly.) The Access IBM Predesktop Area appears on the screen.

4. Double-click the “Recover to factory contents” icon. The Product Recovery

program main menu opens.

5. Select the recovery options you want, and then follow the instructions on

the screen.

6. When the Product Recovery program finishes, your computer will restart

and begin the configuration process.

Chapter 2. Solving computer problems 31

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Replacing the hard disk drive

You can replace a damaged hard disk drive yourself.

Note: Replace the hard disk drive only if you have it repaired. The connectors

and bay of the hard disk drive were not designed for frequent changes,

or drive swapping. The Product Recovery program and the Access IBM

Predesktop Area are not contained in the replacement hard disk drive.

Attention

Handling a hard disk drive

v Do not drop the drive or subject it to physical shocks. Put the drive on

a material, such as soft cloth, that absorbs the physical shock.

v Do not apply pressure to the cover of the drive.

v Do not touch the connector.

The drive is very sensitive. Incorrect handling can cause damage and

permanent loss of data on the hard disk. Before removing the hard disk

drive, make a backup copy of all the information on the hard disk, and

then turn the computer off. Never remove the drive while the system is

operating, in standby mode, or in hibernation mode.

To replace the hard disk drive, do the following:

1. Turn off the computer; then disconnect the ac adapter and all cables

from the computer.

2. Close the computer display, and turn the computer over.

3. Remove the battery.

4. Remove the screw that secures the hard disk drive.

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Replacing the hard disk drive

5. Open the computer display; then stand the computer on its side and

remove the hard disk drive by pulling the cover away from the

computer.

6. Do not remove the screws from the sides of the cover; instead, detach the

cover from the hard disk drive by pulling in the direction of the arrows,

first ꢀ1ꢁ and then ꢀ2ꢁ.

7. Attach the cover to a new hard disk drive.

Chapter 2. Solving computer problems 33

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Replacing the hard disk drive

8. Insert the hard disk drive and its cover into the hard disk drive bay; then

firmly install them.

9. Turn the computer over so that its bottom side is up. Reinstall the screw.

Note: You can replace the screw with a security screw to prevent the

hard disk drive from being removed easily. The security screw

may not be included in your ship group. You can, however,

purchase the screw directly from NABS at www.nabsnet.com

10. Reinstall the battery.

11. Turn the computer over again. Connect the ac adapter and the cables to

the computer.

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Replacing the battery

1. Turn off the computer, or enter hibernation mode. Then disconnect the ac

adapter and all cables from the computer.

Note: If you are using a PC Card, the computer might not be able to enter

hibernation mode. If this happens, turn off the computer.

2. Close the computer display, and turn the computer over.

3. Slide the battery latch to unlock it ꢀ1ꢁ; then remove the battery ꢀ2ꢁ.

Note: The first position of the battery latch is for releasing the lock of the

battery.

Chapter 2. Solving computer problems 35

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Replacing the battery

4. Align the side of a fully charged spare battery with the side of the battery

space in the computer ꢀ1ꢁ; then gently push the battery into the space ꢀ2ꢁ.

5. Slide the battery latch to lock it.

6. Turn the computer over again. Connect the ac adapter and the cables to

the computer.

36 ThinkPad^®G40 Series Service and Troubleshooting Guide

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Chapter 3. Getting help and service from IBM

Getting help and service .

Getting help on the W e b .

. 38

Calling IBM .

Getting help around the worl d .

. 38

. 41

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Getting help and service

If you need help, service, technical assistance, or just want more information

about IBM products, you will find a wide variety of sources available from

IBM to assist you. This section contains information about where to go for

additional information about IBM and IBM products, what to do if you

experience a problem with your computer, and whom to call for service

should it be necessary.

Microsoft Service Packs are the latest software source for Windows product

updates. They are available via Web download (connection charges may

apply) or via CD-ROM. For more specific information and links, please go to

http://ww w .microsoft.com. IBM offers Up and Running technical assistance

with installation of, or questions related to, Service Packs for your IBM

preloaded Microsoft Windows product, please contact the IBM HelpCenter at

the phone number(s) listed in your owner’s manual.

Getting help on the Web

On the World Wide Web, the IBM Web site has up-to-date information about

IBM Personal Computer products and support. The address for the IBM

Personal Computing home page is www.ibm.com/pc

IBM provides an extensive Web site dedicated to mobile computing and to

ThinkPad computers at www.ibm.com/pc/support

Research this Web site to learn how to solve problems, find new ways to use

your computer, and learn about options that can make working with your

ThinkPad computer even easier.

You also can order publications through the IBM Publications Ordering

System at

www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi

Calling IBM

If you have tried to correct the problem yourself and still need help, during

the warranty period, you can get help and information by telephone through

the IBM PC HelpCenter. The following services are available during the

warranty period:

v Problem determination - Trained personnel are available to assist you with

determining if you have a hardware problem and deciding what action is

necessary to fix the problem.

v IBM hardware repair - If the problem is determined to be caused by IBM

hardware under warranty, trained service personnel are available to provide

the applicable level of service.

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Getting help and service

v Engineering change management - Occasionally, there might be changes

that are required after a product has been sold. IBM or your reseller, if

authorized by IBM, will make selected Engineering Changes (ECs) available

that apply to your hardware.

The following items are not covered:

v Replacement or use of non-IBM parts or nonwarranted IBM parts

Note: All warranted parts contain a 7-character identification in the format

IBM FRU XXXXXXX

v Identification of software problem sources

v Configuration of BIOS as part of an installation or upgrade

v Changes, modifications, or upgrades to device drivers

v Installation and maintenance of network operating systems (NOS)

v Installation and maintenance of application programs

Refer to your IBM hardware warranty for a full explanation of IBM warranty

terms. Be sure to retain your proof of purchase to obtain warranty service.

If possible, be near your computer when you make your call in case the

technical assistance representative needs to help you resolve a computer

problem. Please ensure that you have downloaded the most current drivers

and system updates, run diagnostics, and recorded information before you

call. When calling for technical assistance, please have the following

information available:

v Machine Type and Model

v Serial numbers of your computer, monitor, and other components, or your

proof of purchase

v Description of the problem

v Exact wording of any error messages

v Hardware and software configuration information for your system

Telephone numbers

Note: Telephone numbers are subject to change without notice. For the latest

list of IBM HelpCenter telephone numbers and hours of operation, visit

the Support Web site at www.pc.ibm.com/qtechinfo/MIGR-

4HWSE3.html

Country or region

Argentina

Language

Spanish

English

Telephone Number

0800-666-0011

Australia

1300-130-426

Chapter 3. Getting help and service from IBM 39

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Getting help and service

Country or region

Language

German

Spanish

Dutch

Telephone Number

01-24592-5901

0800-0189

Austria

Bolivia

Belgium

02-210 9820

French

02-210 9800

Brazil

Portuguese

English/ French

55-11-3889-8986

1-800-565-3344

Canada

in Toronto only call

416-383-3344

Chile

Spanish

Mandarin

Spanish

Danish

800-224-488

800-810-1818

980-912-3021

45 20 82 00

China

Colombia

Denmark

Ecuador

Finland

France

Spanish

Finnish

French

1-800-426911 (option #4)

09-459 69 60

02 38 55 74 50

07032-1549 201

2825-7799

Germany

Hong Kong

Ireland

German

Cantonese

English

Italian

01-815 9200

02-7031-6101

Italy

Japan

Japanese

French

Luxembourg

Mexico

298-977 5063

001-866-434-2080

020-514 5770

0800-446-149

66 81 11 00

Spanish

Dutch

Netherlands

New Zealand

Norway

Peru

English

Norwegian

Spanish

Portuguese

Russian

Spanish

Swedish

0-800-50-866

21-791 51 47

095-940-2000

91-662 49 16

08-477 4420

Portugal

Russia

Spain

Sweden

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Getting help and service

Country or region

Language

Telephone Number

Switzerland

German/

0583-33-09-00

French/

Italian

Taiwan

United

Mandarin

English

886-2-2725-9799

0-1475-555 055

Kingdom

United States

Uruguay

English

Spanish

1-800-772-2227

000-411-005-6649

0-800-100-2011

Venezuela

If you purchased your ThinkPad computer in Japan, the telephone

number of the IBM Help Center is given to you as soon as you finish

registering the computer. For detailed information, visit the Web site

at www.ibm.com/jp/pc/ibmjreg

Getting help around the world

If you travel with your computer or relocate it to a country where your

ThinkPad machine type is sold and serviced by IBM or by IBM resellers who

are authorized to perform warranty service, International Warranty Service is

available for your computer.

Service methods and procedures vary by country, and some services might

not be available in all countries. International Warranty Service is delivered

through the method of service (such as depot, carry-in, or on-site service) that

is provided in the servicing country. Service centers in certain countries might

not be able to service all models of a particular machine type. In some

countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty

Service and to view a list of the countries where service is available, go to

http://ww w .ibm.com/pc/support/, and click Warranty Lookup. Eligible IBM

computers are identified by their four-digit machine types. For more

information about International Warranty Service, see Service Announcement

601-034 at http://ww w .ibm.com/. Click Support & downloads, click

Announcement letters, and click Announcements search. In the Search by

letter number only field, type 601-034, and click Search.

Chapter 3. Getting help and service from IBM 41

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Getting help and service

42 ThinkPad^®G40 Series Service and Troubleshooting Guide

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Αν η εϕεδρικ$ µπαταρꢂα δεν αντικατασταθεꢂ µε σωστꢀ τρꢀπο, υπ#ρχει κꢂνδυνος 'κρηξης.

Η µπαταρꢂα λιθꢂου περι'χει λꢂθιο και µπορεꢂ να εκραγεꢂ αν ο χειρισµꢀς $ η απꢀρριψ$ της δεν

γꢂνει µε το σωστꢀ τρꢀπο.

Αντικαταστ$στε τη µꢀνο µε µπαταρꢂα του ꢂδιου τ που.

Για να αποϕ γετε τυχꢀν τραυµατισµꢀ $ θ#νατο, µην: (1) την πετ#ξετε $ τη βυθꢂσετε σε νερꢀ,

(2) την εκθ'σετε σε θερµοκρασꢂες µεγαλ τερες των 100°C (212°F), $ (3) επιχειρ$σετε να την

επισκευ#σετε $ να την αποσυναρµολογ$σετε. Η απꢀρριψ$ της πρ'πει να γꢂνεται σ µϕωνα µε

τις τοπικ'ς διατ#ξεις $ κανονισµο ς και τις προδιαγραϕ'ς ασϕ#λειας της εταιρεꢂας σας.

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ΚΙΝ∆ΥΝΟΣ Σηµεꢂωση ασϕ#λειας κ ριας µπαταρꢂας

ΚΙΝ∆ΥΝΟΣ Σηµεꢂωση ασϕ#λειας εϕεδρικ$ς µπαταρꢂας

Παρꢀρτηµα Α. Σηµαντικꢁς οδηγꢂες σχετικꢀ µε την ασϕꢀλεια 45

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ΚΙΝ∆ΥΝΟΣ

Κατ# την εγκατ#σταση $ ρ θµιση της επιλογ$ς Mini PCI, ακολουθ$στε τις παρακ#τω

οδηγꢂες:

Για να αποϕ γετε τυχꢀν ηλεκτροπληξꢂα, αποσυνδ'στε ꢀλα τα καλꢁδια και το

µετασχηµατιστ$ εναλλασσꢀµενου ρε µατος ꢀταν εγκαθιστ#τε την επιλογ$ Mini PCI $

ανοꢂγετε τα καλ µµατα του συστ$µατος $ προσαρτηµ'νων συσκευꢁν. Το ηλεκτρικꢀ ρε µα

στα καλꢁδια ρε µατος, τηλεϕꢁνου και επικοινωνꢂας εꢂναι επικꢂνδυνο.

ΠΡΟΣΟΧΗ:

\ταν 'χετε προσθ'σει $ αναβαθµꢂσει µια κ#ρτα Mini PCI $ κ#ρτα µν$µης, µη

χρησιµοποι$σετε τον υπολογιστ$ πριν κλεꢂσετε το κ#λυµµα. Ποτ' µη χρησιµοποιεꢂτε

τον υπολογιστ$ ꢀταν το κ#λυµµα εꢂναι ανοιχτꢀ.

ΠΡΟΣΟΧΗ:

Η λ#µπα ϕθορισµο που περι'χεται στην οθꢀνη υγρꢁν κρυστ#λλων (LCD) περι'χει

υδρ#ργυρο. Μην την πετ#ξετε σε απορρꢂµµατα που καταλ$γουν σε χωµατερ'ς $

χꢁρους υγειονοµικ$ς ταϕ$ς απορριµµ#των. Η απꢀρριψ$ της πρ'πει να γꢂνεται

σ µϕωνα µε τις τοπικ'ς διατ#ξεις $ κανονισµο ς.

Η οθꢀνη υγρꢁν κρυστ#λλων εꢂναι κατασκευασµ'νη απꢀ γυαλꢂ και υπ#ρχει κꢂνδυνος

να σπ#σει αν ο υπολογιστ$ς χτυπηθεꢂ $ π'σει κ#τω. Αν η οθꢀνη υγρꢁν κρυστ#λλων

σπ#σει και το υγρꢀ που περι'χεται σε αυτ$ν 'ρθει σε επαϕ$ µε τα µ#τια $ τα χ'ρια

σας, πρ'πει αµ'σως να τα πλ νετε µε νερꢀ για τουλ#χιστον 15 λεπτ#. Αν

παρατηρ$σετε οποιαδ$ποτε συµπτꢁµατα µετ# την πλ ση, ζητ$στε ιατρικ$ ϕροντꢂδα.

ΠΡΟΣΟΧΗ:

Για να µειꢁσετε τον κꢂνδυνο πυρκαγι#ς, χρησιµοποιεꢂτε µꢀνο καλꢁδιο τηλεϕꢁνου

Αρ. 26 AWG $ µεγαλ τερο (παχ τερο).

Πληροϕορꢂες σχετικꢀ µε την ασϕꢀλεια του modem

Για να ελαττꢃσετε τον κꢂνδυνο πυρκαγιꢀς, ηλεκτροπληξꢂας ꢄ τραυµατισµο" κατꢀ

τη χρꢄση τηλεϕωνικο" εξοπλισµο", τηρεꢂτε πꢀντα τις βασικꢁς προϕυλꢀξεις, &πως:

Ποτꢁ µην εγκαθιστꢀτε τηλεϕωνικꢀ καλꢃδια κατꢀ τη διꢀρκεια καταιγꢂδας.

Ποτꢁ µην εγκαθιστꢀτε υποδοχꢁς τηλεϕωνικꢃν γραµµꢃν σε υγρꢀ σηµεꢂα, εκτ&ς αν

η υποδοχꢄ εꢂναι ειδικꢀ σχεδιασµꢁνη για υγρꢁς συνθꢄκες.

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Ποτꢁ µην αγγꢂζετε µη µονωµꢁνα τηλεϕωνικꢀ καλꢃδια ꢄ ακροδꢁκτες, εκτ&ς αν η

τηλεϕωνικꢄ γραµµꢄ ꢁχει αποσυνδεθεꢂ απ& το δꢂκτυο.

Η εγκατꢀσταση ꢄ τροποποꢂηση τηλεϕωνικꢃν γραµµꢃν απαιτεꢂ προσοχꢄ.

Αποϕε"γετε τη χρꢄση τηλεϕꢃνων (εκτ&ς αν εꢂναι ασ"ρµατου τ"που) κατꢀ τη

διꢀρκεια καταιγꢂδας. Ενδꢁχεται να υπꢀρχει µικρ&ς κꢂνδυνος ηλεκτροπληξꢂας απ&

κεραυν&.

Σε περꢂπτωση διαρροꢄς αερꢂου, µη χρησιµοποιꢄσετε τηλꢁϕωνο στο χꢃρο της

διαρροꢄς για να την αναϕꢁρετε.

∆ꢃλωση σχετικꢀ µε τις προδιαγραϕꢁς των συσκευ ν laser

Η οπτικꢄ µονꢀδα αποθꢄκευσης, π.χ. µονꢀδα CD-ROM, CD-RW, DVD-ROM,

DVD-ROM ꢄ SuperDisk, που µπορεꢂ να εꢂναι εγκατεστηµꢁνη στον υπολογιστꢄ IBM

ThinkPad εꢂναι προϊ&ν laser. Η παρακꢀτω ετικꢁτα σꢄµανσης προϊ&ντος laser

Κατηγορꢂας 1 βρꢂσκεται στην επιϕꢀνεια της µονꢀδας.

CLASS 1 LASER PRODUCT

LASER KLASSE 1

LUOKAN 1 LASERLAITE

APPAREIL A LASER DE CLASSE 1

KLASS 1 LASER APPARAT

Η µονꢀδα εꢂναι πιστοποιηµꢁνη απ& τον κατασκευαστꢄ ως προϊ&ν που καλ"πτει τις

απαιτꢄσεις του Κꢃδικα Οµοσπονδιακꢃν Κανονισµꢃν 21 του Υπουργεꢂου Υγεꢂας

και Ανθρωπꢂνων Υπηρεσιꢃν των ΗΠΑ (DHHS 21 CFR) και συγκεκριµꢁνα του

Υποκεϕαλαꢂου J για προϊ&ντα laser Κατηγορꢂας 1.

Σε ꢀλλες χꢃρες, η µονꢀδα εꢂναι πιστοποιηµꢁνη ως προϊ&ν που καλ"πτει τις

απαιτꢄσεις των προτ"πων IEC825 και EN60825 για προϊ&ντα laser Κατηγορꢂας 1.

ΚΙΝ∆ΥΝΟΣ

Μην ανοꢂξετε την οπτικ$ µον#δα αποθ$κευσης. ∆εν υπ#ρχουν στο εσωτερικꢀ της µον#δας

εξαρτ$µατα που µπορο ν να επισκευαστο ν απꢀ το χρ$στη $ ρυθµꢂσεις που µπορο ν να

γꢂνουν απꢀ το χρ$στη.

Η διαϕορετικ$ απꢀ την περιγραϕꢀµενη χρ$ση κουµπιꢁν και ρυθµιστꢁν $ εκτ'λεση

διαδικασιꢁν µπορεꢂ να 'χει ως αποτ'λεσµα την 'κθεση σε επικꢂνδυνη ακτινοβολꢂα.

Τα προϊ&ντα laser Κατηγορꢂας 1 δεν θεωρο"νται επικꢂνδυνα. Ο σχεδιασµ&ς του

συστꢄµατος laser και της οπτικꢄς µονꢀδας αποθꢄκευσης εξασϕαλꢂζει τη µη ꢁκθεση

Παρꢀρτηµα Α. Σηµαντικꢁς οδηγꢂες σχετικꢀ µε την ασϕꢀλεια 47

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σε ακτινοβολꢂα laser, πꢀνω απ& το επꢂπεδο της Κατηγορꢂας 1, σε συνθꢄκες

συνꢄθους λειτουργꢂας, συντꢄρησης απ& το χρꢄστη ꢄ παροχꢄς υπηρεσιꢃν.

Ορισµꢁνες µονꢀδες περιꢁχουν ενσωµατωµꢁνη δꢂοδο laser Κατηγορꢂας 3A.

Σηµειꢃνονται τα ακ&λουθα:

ΚΙΝ∆ΥΝΟΣ

Εκπ'µπει ορατ$ και αꢀρατη ακτινοβολꢂα laser ꢀταν τα κ#λυµµα εꢂναι ανοιχτꢀ. Αποϕε γετε

την απευθεꢂας 'κθεση των µατιꢁν στην ακτινοβολꢂα. Μην κοιτ#τε απευθεꢂας στην

κατε θυνση της δ'σµης και µην την εξετ#ζετε µε οπτικ# εργαλεꢂα.

Φυλꢀξτε αυτꢁς τις οδηγꢂες.

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Appendix B. Wireless related information

Wireless Interoperability

Wireless LAN Mini-PCI Adapter is designed to be interoperable with any

wireless LAN product that is based on Direct Sequence Spread Spectrum

(DSSS) radio technology, and is compliant to:

v The IEEE 802.11 Standard on Wireless LANs, as defined and approved by

the Institute of Electrical and Electronics Engineers.

v The Wireless Fidelity (WiFi) certification as defined by the WECA (Wireless

Ethernet Compatibility Alliance).

Usage environment and your Health

The Wireless LAN Mini-PCI Adapter emits radio frequency electromagnetic

energy like other radio devices. However, the level of energy emitted is far

less than the electromagnetic energy emitted by wireless devices like for

example mobile phones.

Because the Wireless LAN Mini-PCI Adapter operates within the guidelines

found in radio frequency safety standards and recommendations, IBM

believes the integrated wireless cards are safe for use by consumers. These

standards and recommendations reflect the consensus of the scientific

community and result from deliberations of panels and committees of

scientists who continually review and interpret the extensive research

literature.

In some situations or environments, the use of a Wireless LAN Mini-PCI

Adapter card may be restricted by the proprietor of the building or

responsible representatives of the organization. These situations may for

example include:

v Using integrated wireless cards on airplanes, or in hospitals

v In environments where the risk of interference to other devices or services

is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in

a specific organization (e.g. airport or hospital), you are encouraged to ask for

authorization to use the Wireless LAN Mini-PCI Adapter prior to turning on

the ThinkPad G40 computer.

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Appendix C. Warranty information

This appendix contains warranty information for your ThinkPad, warranty

period, warranty service and support, and the IBM Statement of Limited

Warranty.

Warranty Period

Contact your place of purchase for warranty service information. Some IBM

Machines are eligible for on-site warranty service depending on the country

or region where service is performed or the machine type.

Machine type 2387

Country or region

Warranty period

All

Parts - 3 months, labor - 3 months

Battery pack - 3 months

Machine type 2388

Country or region

Warranty period

All

Parts - 1 year, labor - 1 year

Battery pack - 1 year

Machine type 2389

Country or region

Warranty period

All

Parts - 3 years, labor - 3 years

Battery pack - 1 year

Warranty service and support

With the original purchase of an IBM ThinkPad, you have access to extensive

support. During the IBM Machine warranty period, you may call IBM or your

reseller for problem-determination assistance under the terms of the IBM

Statement of Limited Warranty.

The following services are available during the warranty period:

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v Problem determination - Trained personnel are available to assist you with

determining if you have a hardware problem and deciding what action is

necessary to fix the problem.

v IBM hardware repair - If the problem is determined to be caused by IBM

hardware under warranty, trained service personnel are available to provide

the applicable level of service, either on-site or at an IBM service center as

determined by IBM.

v Engineering Change management - Occasionally, there might be changes

that are required after a product has been shipped from IBM. In those

instances, IBM will make Engineering Changes (ECs) available that apply to

your hardware.

The following items are not covered under warranty service:

v Replacement or use of non-IBM parts. All IBM parts contain a 7-character

identification in the format IBM FRU XXXXXXX.

v Identification of non-IBM software problem sources.

v Installation of customer replaceable units (CRUs).

v Installation and configuration of machine code or licensed internal code

that is designated as customer installable.

If you do not register your computer with IBM, you might be required to

present proof of purchase to obtain warranty service.

Before you call for service

You can solve many problems without outside assistance by following the

troubleshooting procedures that IBM provides in the online help or in the

publications that are provided with your computer and software.

Most computers, operating systems, and application programs come with

information that contains troubleshooting procedures and explanations of

error messages and error codes. The information that comes with your

computer also describes the diagnostic tests that you can perform.

If you suspect a software problem, refer to the information for the operating

system or application program.

Calling for service

Please have the following information ready:

v Machine type, model, and serial number

v Description of the problem

v Exact wording of any error messages

v Hardware and software configuration information

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To find the telephone number for the HelpCenter nearest you, see “Telephone

numbers” in Chapter 3, “Getting help and service from IBM”, on page 37

IBM Statement of Limited Warranty Z125-4753-06 8/2000

This warranty statement consists of two parts: Part 1 and Part 2. Be sure to

read Part 1 and the country-unique terms in Part 2 that apply to your country

or region.

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms and Part

2 - Country-unique Terms. The terms of Part 2 replace or modify those of Part

1. The warranties provided by IBM in this Statement of Limited Warranty

apply only to Machines you purchase for your use, and not for resale, from

IBM or your reseller. The term “Machine” means an IBM machine, its features,

conversions, upgrades, elements, or accessories, or any combination of them.

The term “Machine” does not include any software programs, whether

pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM

specifies otherwise, the following warranties apply only in the country where

you acquire the Machine. Nothing in this Statement of Limited Warranty

affects any statutory rights of consumers that cannot be waived or limited by

contract. If you have any questions, contact IBM or your reseller.

The IBM Warranty for Machines

IBM warrants that each Machine 1) is free from defects in materials and

workmanship and 2) conforms to IBM’s Official Published Specifications

(“Specifications”). The warranty period for a Machine is a specified, fixed

period commencing on its Date of Installation. The date on your sales receipt

is the Date of Installation unless IBM or your reseller informs you otherwise.

If a Machine does not function as warranted during the warranty period, and

IBM or your reseller are unable to either 1) make it do so or 2) replace it with

one that is at least functionally equivalent, you may return it to your place of

purchase and your money will be refunded.

Extent of Warranty

The warranty does not cover the repair or exchange of a Machine resulting

from misuse, accident, modification, unsuitable physical or operating

environment, improper maintenance by you, or failure caused by a product

for which IBM is not responsible. The warranty is voided by removal or

alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND

REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR

IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE

Appendix C. Warranty information 53

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YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER

RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE

EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT

EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE

WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such

as assistance via telephone with “how-to” questions and those regarding

Machine set-up and installation, will be provided WITHOUT WARRANTIES

OF ANY KIND.

Warranty Service

To obtain warranty service for a Machine, contact IBM or your reseller. If you

do not register your Machine with IBM, you may be required to present proof

of purchase.

During the warranty period, IBM or your reseller, if approved by IBM to

provide warranty service, provides without charge certain types of repair and

exchange service to keep Machines in, or restore them to, conformance with

their Specifications. IBM or your reseller will inform you of the available

types of service for a Machine based on its country of installation. At its

discretion, IBM or your reseller will 1) either repair or exchange the failing

Machine and 2) provide the service either at your location or a service center.

IBM or your reseller will also manage and install selected engineering changes

that apply to the Machine.

Some parts of IBM Machines are designated as Customer Replaceable Units

(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships

CRUs to you for replacement by you. You must return all defective CRUs to

IBM within 30 days of your receipt of the replacement CRU. You are

responsible for downloading designated Machine Code and Licensed Internal

Code updates from an IBM Internet Web site or from other electronic media,

and following the instructions that IBM provides.

When warranty service involves the exchange of a Machine or part, the item

IBM or your reseller replaces becomes its property and the replacement

becomes yours. You represent that all removed items are genuine and

unaltered. The replacement may not be new, but will be in good working

order and at least functionally equivalent to the item replaced. The

replacement assumes the warranty service status of the replaced item. Many

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features, conversions, or upgrades involve the removal of parts and their

return to IBM. A part that replaces a removed part will assume the warranty

service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove

all features, parts, options, alterations, and attachments not under warranty

service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that

prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a

Machine that you do not own; and

3. where applicable, before service is provided:

a. follow the problem determination, problem analysis, and service

request procedures that IBM or your reseller provides;

b. secure all programs, data, and funds contained in a Machine;

c. provide IBM or your reseller with sufficient, free, and safe access to

your facilities to permit them to fulfill their obligations; and

d. inform IBM or your reseller of changes in a Machine’s location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in

IBM’s possession or 2) in transit in those cases where IBM is responsible for

the transportation charges.

Neither IBM nor your reseller is responsible for any of your confidential,

proprietary or personal information contained in a Machine which you return

to IBM or your reseller for any reason. You should remove all such

information from the Machine prior to its return.

Limitation of Liability

Circumstances may arise where, because of a default on IBM’s part or other

liability, you are entitled to recover damages from IBM. In each such instance,

regardless of the basis on which you are entitled to claim damages from IBM

(including fundamental breach, negligence, misrepresentation, or other

contract or tort claim), except for any liability that cannot be waived or

limited by applicable laws, IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property

and tangible personal property; and

2. the amount of any other actual direct damages, up to the charges (if

recurring, 12 months’ charges apply) for the Machine that is subject of the

claim. For purposes of this item, the term “Machine” includes Machine

Code and Licensed Internal Code.

Appendix C. Warranty information 55

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This limit also applies to IBM’s suppliers and your reseller. It is the maximum

for which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE

FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR

DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED

ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR

3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY

ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST

SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS

INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT

ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR

EXCLUSION MAY NOT APPLY TO YOU.

Governing Law

Both you and IBM consent to the application of the laws of the country in

which you acquired the Machine to govern, interpret, and enforce all of your

and IBM’s rights, duties, and obligations arising from, or relating in any

manner to, the subject matter of this Agreement, without regard to conflict of

law principles.

Part 2 - Country-unique Terms

AMERICAS

BRAZIL

Governing Law: The following is added after the first sentence:

Any litigation arising from this Agreement will be settled exclusively by the

court of Rio de Janeiro.

NORTH AMERICA

Warranty Service: The following is added to this Section:

To obtain warranty service from IBM in Canada or the United States, call

1-800-IBM-SERV (426-7378).

CANADA

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws in the Province of Ontario.

UNITED STATES

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Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York.

ASIA PACIFIC

AUSTRALIA

The IBM Warranty for Machines: The following paragraph is added to this

Section:

The warranties specified in this Section are in addition to any rights you may

have under the Trade Practices Act 1974 or other similar legislation and are

only limited to the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this Section:

Where IBM is in breach of a condition or warranty implied by the Trade

Practices Act 1974 or other similar legislation, IBM’s liability is limited to the

repair or replacement of the goods or the supply of equivalent goods. Where

that condition or warranty relates to right to sell, quiet possession or clear

title, or the goods are of a kind ordinarily acquired for personal, domestic or

household use or consumption, then none of the limitations in this paragraph

apply.

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State or Territory.

CAMBODIA, LAOS, AND VIETNAM

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York.

The following is added to this Section:

Disputes and differences arising out of or in connection with this Agreement

shall be finally settled by arbitration which shall be held in Singapore in

accordance with the rules of the International Chamber of Commerce (ICC).

The arbitrator or arbitrators designated in conformity with those rules shall

have the power to rule on their own competence and on the validity of the

Agreement to submit to arbitration. The arbitration award shall be final and

binding for the parties without appeal and the arbitral award shall be in

writing and set forth the findings of fact and the conclusions of law.

All proceedings shall be conducted, including all documents presented in

such proceedings, in the English language. The number of arbitrators shall be

three, with each side to the dispute being entitled to appoint one arbitrator.

Appendix C. Warranty information 57

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The two arbitrators appointed by the parties shall appoint a third arbitrator

before proceeding upon the reference. The third arbitrator shall act as

chairman of the proceedings. Vacancies in the post of chairman shall be filled

by the president of the ICC. Other vacancies shall be filled by the respective

nominating party. Proceedings shall continue from the stage they were at

when the vacancy occurred.

If one of the parties refuses or otherwise fails to appoint an arbitrator within

30 days of the date the other party appoints its, the first appointed arbitrator

shall be the sole arbitrator, provided that the arbitrator was validly and

properly appointed.

The English language version of this Agreement prevails over any other

language version.

HONG KONG AND MACAU

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of Hong Kong Special Administrative Region.

INDIA

Limitation of Liability: The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and

tangible personal property will be limited to that caused by IBM’s

negligence;

2. as to any other actual damage arising in any situation involving

nonperformance by IBM pursuant to, or in any way related to the subject

of this Statement of Limited Warranty, IBM’s liability will be limited to the

charge paid by you for the individual Machine that is the subject of the

claim.

JAPAN

Governing Law: The following sentence is added to this Section:

Any doubts concerning this Agreement will be initially resolved between us

in good faith and in accordance with the principle of mutual trust.

NEW ZEALAND

The IBM Warranty for Machines: The following paragraph is added to this

Section:

The warranties specified in this Section are in addition to any rights you may

have under the Consumer Guarantees Act 1993 or other legislation which

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cannot be excluded or limited. The Consumer Guarantees Act 1993 will not

apply in respect of any goods which IBM provides, if you require the goods

for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this Section:

Where Machines are not acquired for the purposes of a business as defined in

the Consumer Guarantees Act 1993, the limitations in this Section are subject

to the limitations in that Act.

PEOPLE’S REPUBLIC OF CHINA (PRC)

Governing Law: The following replaces this Section:

Both you and IBM consent to the application of the laws of the State of New

York (except when local law requires otherwise) to govern, interpret, and

enforce all your and IBM’s rights, duties, and obligations arising from, or

relating in any manner to, the subject matter of this Agreement, without

regard to conflict of law principles.

Any disputes arising from or in connection with this Agreement will first be

resolved by friendly negotiations, failing which either of us has the right to

submit the dispute to the China International Economic and Trade Arbitration

Commission in Beijing, the PRC, for arbitration in accordance with its

arbitration rules in force at the time. The arbitration tribunal will consist of

three arbitrators. The language to be used therein will be English and Chinese.

An arbitral award will be final and binding on all the parties, and will be

enforceable under the Convention on the Recognition and Enforcement of

Foreign Arbitral Awards (1958).

The arbitration fee will be borne by the losing party unless otherwise

determined by the arbitral award.

During the course of arbitration, this Agreement will continue to be

performed except for the part which the parties are disputing and which is

undergoing arbitration.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:

The terms of this Statement of Limited Warranty apply to Machines purchased

from IBM or an IBM reseller.

Warranty Service:

If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia,

Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or

United Kingdom, you may obtain warranty service for that Machine in any of

Appendix C. Warranty information 59

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those countries from either (1) an IBM reseller approved to perform warranty

service or (2) from IBM. If you purchase an IBM Personal Computer Machine

in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia,

Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of

Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova,

Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may

obtain warranty service for that Machine in any of those countries from either

(1) an IBM reseller approved to perform warranty service or (2) from IBM.

If you purchase an IBM Machine in a Middle Eastern or African country, you

may obtain warranty service for that Machine from the IBM entity within the

country of purchase, if that IBM entity provides warranty service in that

country, or from an IBM reseller, approved by IBM to perform warranty

service on that Machine in that country. Warranty service in Africa is available

within 50 kilometers of an IBM authorized service provider. You are

responsible for transportation costs for Machines located outside 50 kilometers

of an IBM authorized service provider.

Governing Law:

The applicable laws that govern, interpret and enforce rights, duties, and

obligations of each of us arising from, or relating in any manner to, the

subject matter of this Statement, without regard to conflict of laws principles,

as well as Country-unique terms and competent court for this Statement are

those of the country in which the warranty service is being provided, except

that in 1) Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former

Yugoslav Republic of Macedonia, Romania, Slovakia, Slovenia, Armenia,

Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia,

Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of Austria apply;

2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria, Benin,

Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,

Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon,

Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania,

Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will be construed

and the legal relations between the parties will be determined in accordance

with the French laws and all disputes arising out of this Agreement or related

to its violation or execution, including summary proceedings, will be settled

exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana,

Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia,

Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao

Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab

Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,

this Agreement will be governed by English Law and disputes relating to it

will be submitted to the exclusive jurisdiction of the English courts; and 5) in

Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this

Statement will be brought before, and finally settled by, the competent court

of Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.

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THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:

AUSTRIA AND GERMANY

The IBM Warranty for Machines: The following replaces the first sentence of the

first paragraph of this Section:

The warranty for an IBM Machine covers the functionality of the Machine for

its normal use and the Machine’s conformity to its Specifications.

The following paragraphs are added to this Section:

The minimum warranty period for Machines is six months. In case IBM or

your reseller is unable to repair an IBM Machine, you can alternatively ask for

a partial refund as far as justified by the reduced value of the unrepaired

Machine or ask for a cancellation of the respective agreement for such

Machine and get your money refunded.

Extent of Warranty: The second paragraph does not apply.

Warranty Service: The following is added to this Section:

During the warranty period, transportation for delivery of the failing Machine

to IBM will be at IBM’s expense.

Limitation of Liability: The following paragraph is added to this Section:

The limitations and exclusions specified in the Statement of Limited Warranty

will not apply to damages caused by IBM with fraud or gross negligence and

for express warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential

contractual terms in cases of ordinary negligence.

EGYPT

Limitation of Liability: The following replaces item 2 in this Section:

as to any other actual direct damages, IBM’s liability will be limited to the

total amount you paid for the Machine that is the subject of the claim. For

purposes of this item, the term “Machine” includes Machine Code and

Licensed Internal Code.

Applicability of suppliers and resellers (unchanged).

FRANCE

Limitation of Liability: The following replaces the second sentence of the first

paragraph of this Section:

Appendix C. Warranty information 61

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In such instances, regardless of the basis on which you are entitled to claim

damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

IRELAND

Extent of Warranty: The following is added to this Section:

Except as expressly provided in these terms and conditions, all statutory

conditions, including all warranties implied, but without prejudice to the

generality of the foregoing all warranties implied by the Sale of Goods Act

1893 or the Sale of Goods and Supply of Services Act 1980 are hereby

excluded.

Limitation of Liability: The following replaces items one and two of the first

paragraph of this Section:

1. death or personal injury or physical damage to your real property solely

caused by IBM’s negligence; and

2. the amount of any other actual direct damages, up to 125 percent of the

charges (if recurring, the 12 months’ charges apply) for the Machine that is

the subject of the claim or which otherwise gives rise to the claim.

Applicability of suppliers and resellers (unchanged).

The following paragraph is added at the end of this Section:

IBM’s entire liability and your sole remedy, whether in contract or in tort, in

respect of any default shall be limited to damages.

ITALY

Limitation of Liability: The following replaces the second sentence in the first

paragraph:

In each such instance unless otherwise provided by mandatory law, IBM is

liable for no more than:

1. (unchanged)

2. as to any other actual damage arising in all situations involving

nonperformance by IBM pursuant to, or in any way related to the subject

matter of this Statement of Warranty, IBM’s liability, will be limited to the

total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged).

The following replaces the third paragraph of this Section:

Unless otherwise provided by mandatory law, IBM and your reseller are not

liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages,

even if IBM or your reseller is informed of their possibility.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND

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Limitation of Liability: The following is added to this Section:

IBM’s entire liability to you for actual damages arising in all situations

involving nonperformance by IBM in respect of the subject matter of this

Statement of Warranty will be limited to the charge paid by you for the

individual Machine that is the subject of your claim from IBM.

UNITED KINGDOM

Limitation of Liability: The following replaces items 1 and 2 of the first paragraph

of this Section:

1. death or personal injury or physical damage to your real property solely

caused by IBM’s negligence;

2. the amount of any other actual direct damages or loss, up to 125 percent

of the charges (if recurring, the 12 months’ charges apply) for the Machine

that is the subject of the claim or which otherwise gives rise to the claim;

The following item is added to this paragraph:

3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act

1979 or Section 2 of the Supply of Goods and Services Act 1982.

Applicability of suppliers and resellers (unchanged).

The following is added to the end of this Section:

IBM’s entire liability and your sole remedy, whether in contract or in tort, in

respect of any default shall be limited to damages.

Appendix C. Warranty information 63

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Appendix D. Notices

This publication was developed for products and services offered in the

U.S.A.

IBM may not offer the products, services, or features discussed in this

document in other countries. Consult your local IBM representative for

information on the products and services currently available in your area. Any

reference to an IBM product, program, or service is not intended to state or

imply that only that IBM product, program, or service may be used. Any

functionally equivalent product, program, or service that does not infringe

any IBM intellectual property right may be used instead. However, it is the

user’s responsibility to evaluate and verify the operation of any non-IBM

product, program, or service.

IBM may have patents or pending patent applications covering subject matter

described in this document. The furnishing of this document does not give

you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing

IBM Corporation

North Castle Drive

Armonk, NY 10504-1785

U.S.A.

Processing date data

This IBM hardware product and IBM software products that might be

packaged with it have been designed, when used in accordance with their

associated documentation, to process date data correctly within and between

the 20th and 21st centuries, provided all other products (for example,

software, hardware, and firmware) used with these products properly

exchange accurate date data with them.

IBM cannot take responsibility for the date data processing capabilities of

non-IBM products, even if those products are preinstalled or otherwise

distributed by IBM. You should contact the vendors responsible for those

products directly to determine the capabilities of their products and update

them if needed. This IBM hardware product cannot prevent errors that might

occur if software, upgrades, or peripheral devices you use or exchange data

with do not process date data correctly.

The foregoing is a Year 2000 Readiness Disclosure.

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References to Web site addresses

Any references in this publication to non-IBM Web sites are provided for

convenience only and do not in any manner serve as an endorsement of those

Web sites. The materials at those Web sites are not part of the materials for

this IBM product, and use of those Web sites is at your own risk.

Electronic emission notices

Federal Communications Commission (FCC) Statement

ThinkPad G40, machine type 2387, 2388, or 2389

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

v Reorient or relocate the receiving antenna.

v Increase the separation between the equipment and receiver.

v Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

v Consult an IBM authorized dealer or service representative for help.

Properly shielded and grounded cables and connectors must be used in order

to meet FCC emission limits. Proper cables and connectors are available from

IBM authorized dealers. IBM is not responsible for any radio or television

interference caused by using other than recommended cables and connectors

or by unauthorized changes or modifications to this equipment. Unauthorized

changes or modifications could void the user’s authority to operate the

equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Responsible Party:

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International Business Machines Corporation

New Orchard Road

Armonk, NY 10504

Telephone 1-919-543-2193

Industry Canada Class B Emission Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Cet appareil numérique de la classe B est conform à la norme NMB-003 du

Canada.

European Community Directive Conformance Statement

This product is in conformity with the protection requirements of EU Council

Directive 89/336/EEC on the approximation of the laws of the Member States

relating to electro-magnetic compatibility. IBM cannot accept responsibility for

any failure to satisfy the protection requirements resulting from a

non-recommended modification of the product, including the fitting of

non-IBM option cards.

This product satisfies the Class B limits of EN 55022.

Appendix D. Notices 67

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Product notice requirements

The following notice applies to machines equipped with both a DVD and a

TV-out function:

This product incorporates copyright protection technology that is protected by

method claims of certain U.S. patents and other intellectual property rights owned by

Macrovision Corporation and other rights owners. Use of this copyright protection

technology must be authorized by Macrovision Corporation and is intended for home

and other limited viewing use only, unless otherwise authorized by Macrovision

Corporation. Reverse engineering or disassembly is prohibited.

Environmental notices for Japan

Collecting and recycling a disused ThinkPad computer

If you are a company employee and need to dispose of a ThinkPad computer

that is the property of the company, you must do so in accordance with the

Waste Disposal Law. The computer is categorized as industrial waste

containing iron, glass, plastics, and other materials. It should be properly

disposed of by an industrial waste disposal contractor certified by a local

government.

For details, visit the IBM Web site at www.ibm.com/jp/pc/recycle/pc

If you use a ThinkPad computer at home and need to dispose of it, you must

comply with local ordinances and regulations.

Disposing of a ThinkPad computer component containing heavy metal

The printed circuit board of a ThinkPad computer contains heavy metal.

(Soldering with lead is used on the printed circuit board.) To properly dispose

of the disused printed circuit board, follow the instructions in Collecting and

recycling a disused ThinkPad computer.

Disposing of a disused lithium battery

A button-shaped lithium battery is installed on the system board of your

ThinkPad computer to back up the main battery.

If you want to replace it with a new one, contact your place of purchase or

ask for a repair service provided by IBM. If you have replaced it by yourself

and want to dispose of the disused lithium battery, insulate it with vinyl tape,

contact your place of purchase, and follow the instructions. You can also see

the instructions at www.ibm.com/jp/pc/recycle/battery

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If you use a ThinkPad computer at home and need to dispose of a lithium

battery, you must comply with local ordinances and regulations.

Handling a disused ThinkPad battery pack

Your ThinkPad computer has a lithium ion battery pack or a nickel metal

hydride battery pack. If you are a company ThinkPad computer user and

need to dispose of a battery pack, contact the proper person in IBM sales,

service, or marketing, and follow that person’s instructions. You can also see

the instructions at www.ibm.com/jp/pc/recycle/battery

If you use a ThinkPad computer at home and need to dispose of a battery

pack, you must comply with local ordinances and regulations.

Trademarks

The following terms are trademarks of the IBM Corporation in the United

States or other countries or both:

IBM

HelpCenter

PS/2

ThinkPad

TrackPoint

Microsoft, Windows, and Windows XP are trademarks of Microsoft

Corporation in the United States and/or other countries.

Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the

United States and/or other countries. (For a complete list of Intel trademarks,

see www.intel.com/tradmarx.htm)

Other company, product, or service names may be the trademarks or service

marks of others.

Appendix D. Notices 69

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Appendix D. Notices 71

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To obtain your Notes and/or SmartSuite CD:

To order, call 800-690-3899 (U.S. or

Canada).

Note: Only one CD per license.

Please allow 10 to 15 working days for

delivery. NO RETURNS ACCEPTED.

Important:

You are entitled to one CD per license. The CD and

standard shipping are provided at no additional

charge. Any applicable duties and taxes imposed by

local jurisdictions are extra.

NO PROGRAM SERVICES ARE AVAILABLE FOR THESE PROGRAMS. THEY ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES FOR THESE

PROGRAMS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

U.S. Government Users Restricted Rights - Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corporation.

Lotus, 1-2-3, SmartSuite, Word Pro, Organizer, and Notes are trademarks of Lotus Development Corporation.

IBM and HelpCenter are trademarks of International Business Machines Corporation in the United States, other countries, or both.

Other company, product, and services names may be trademarks or service marks of others.

This offer is subject to change or cancellation without notice.

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Appendix D. Notices 73

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Pour obtenir le(s) CD Notes et/ou

SmartSuite :

Pour commander, composez le 800-690-

3899 (Etats-Unis ou Canada).

Important :

Vous n’avez droit qu’a un seul CD par licence. Le

CD et les frais d’envoi sont gratuits, mais les taxes

et droits en vigueur localement seront factures.

Remarque : Un seul CD par licence.

Comptez 10 à 15 jours ouvrables pour la

réception du produit. AUCUN RENVOI NE

SERA ACCEPTE..

AUCUN SERVICE DE PROGRAMME N’EST DISPONIBLE POUR CES PROGRAMMES. ILS SONT FOURNIS “EN L’ETAT” SANS AUCUNE GARANTIE D’AUCUNE SORTE. IBM EXCLUT TOUTE

GARANTIE, EXPRESSE OU IMPLICITE, NOTAMMENT TOUTE GARANTIE DE QUALITE ET D’ADEQUATION A UN USAGE PARTICULIER.

U.S. Government Users Restricted Rights - Utilisation, duplication ou divulgation limitées par le Contract Schedule ADP GSA avec IBM Corporation.

Lotus, 1-2-3, SmartSuite, Word Pro, Organizer, et Notes sont des marques déposées de Lotus Development Corporation.

IBM et HelpCenter sont des marques déposées de International Business Machines Corporation aux Etats-Unis et/ou dans d’autres pays.

Les noms d’autres services, produits ou sociétés peuvent être des marques déposées ou de service d’autres sociétés.

Cette offre peut faire l’objet d’annulation ou de modification sans avis pré

Part Number / Numéro de référence 49P1094

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Lotus SmartSuite Millennium Edition - License/CD

SmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Personal

Computer is Lotus SmartSuite Millennium edition for Win. Lotus SmartSuite provides eight innovative

applications with time saving features that give you a head start on your work and guide you through tasks with

fewer steps to perform your tasks. Other highlights include:

•

Lotus 1-2-3® spreadsheet

Lotus 1-2-3 Millennium Edition for Windows combines over 15 years of computer productivity

innovations into the world's most famous spreadsheet. 1-2-3 Millennium Edition delivers new easy-to-use tools

to help users complete everyday tasks efficiently and effectively.

•

the NEW FastSite intranet publisher

Making its debut is Lotus FastSite -- the suite's new document publishing tool for the Web.

Organizer® time and contact manager

Lotus Organizer is the award-winning personal and group scheduler with more than 20 million users

worldwide.

•

Word Pro® word processor

Lotus Word Pro Millennium Edition for Windows increases word processing productivity for end users by

providing the most advanced technology in the areas of Internet publishing, file compatibility, and

speech recognition.

•

Freelance Graphics® presentation graphics

Lotus Freelance Graphics Millennium Edition for Windows transforms presentation graphics into an

everyday visual communications tool for individuals and teams

Approach® database

Lotus Approach Millennium Edition for Windows is the award-winning relational database that provides

an easy way to query, report on, and analyze data.

ScreenCam® multimedia software

Lotus ScreenCam is Lotus' 32-bit PC Screen capture software for Windows.

English

Appendix D. Notices 75

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•

and SmartCenter Internet information manager

Lotus SmartCenter is SmartSuite Millennium Edition's customizable command center designed to work like a

file cabinet. SmartCenter offers users a simple way to access and organize information from SmartSuite

applications, Lotus Notes and the Internet.

Notes R5 with Messaging License

Also included is a Lotus Notes R5 with Messaging license (No Cal) - the most advanced messaging client for the

intranet. Notes Mail is the messaging client in the Lotus Notes family of versatile, easy-to-use clients. With

integrated e-mail, Web acess, POP3 support, group scheduling, newsgroups, document libraries and discussions,

no other messaging client can match the power and convenience of Lotus Notes. To obtain your CD please

complete the enclosed fulfilment form or obtain media through your Lotus reseller.

KEY FEATURES AND BENEFITS

NEW! Lotus FastSite

A streamlined desktop application that makes Internet publishing fast and easy. You created the

content; now you can easily

format it for publishing to the Internet or your company's intranet.

Year 2000 Ready

Be ready for the new millennium. SmartSuite applications are consistent with Lotus and IBM's

definition for year 2000 readiness.*

Compatibility

With Microsoft Office and most other popular desktop applications. Integration with Lotus Notes and

most other strategic enterprise systems.

Synergy with Lotus eSuite

Share data between eSuite and SmartSuite applications, preserving both content and format.

Memory

Minimum System Requirements

8MB RAM for Windows. (12MB or more

recommended) 16MB RAM for Windows NT

FastSite requires 16MB of RAM.

SmartSuite Millennium Edition requires:

Hardware

IBM PC or compatible (486 or higher)

VGA adapter and monitor

CD-ROM drive (3.5" media exchange

available) a mouse or other

pointing device.

Disk Space

96MB available disk space to install the minimum

features; 29MB of available disk space required to

run from CD-ROM drive.

Browsers

Software

Lotus FastSite requires Microsoft Internet Explorer

3.02 or later (included).

MS Windows

English

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Conditions of Use

If you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite

97, this document entitles you to make an additional copy of the software for use on the IBM PC

boxed with this Lotus SmartSuite Millennium brochure. If you do not have the CD media for Lotus

SmartSuite Millennium with this IBM PC, this document entitles you to order a CD-Rom

version of SmartSuite Millennium edition for a nominal charge for use with Microsoft Windows 98,

Microsoft Windows 95 or Microsoft Windows NT 4.0. If you already have a valid licence for Lotus

Notes Mail, this document entitles you to make an additional copy of the software for use on the

IBM PC boxed with this Lotus SmartSuite Millennium brochure. If you do not have the CD media for

Lotus Notes Mail with this IBM PC, this document entitles you to order a CD-Rom version of Lotus

Notes Mail for a nominal charge for use with Microsoft Windows.

IBM International Program Licence Agreement

This offer is governed by copyright law and the IBM International Program Licence Agreement that

comes with your IBM PC. Your use of the Lotus SmartSuite Millennium programs or CD-Rom

described in this offer constitutes acceptance of these terms.

License Information/Additional Terms and Conditions These programs are not for resale.

Proof of Entitlement

The Proof of Purchase for the IBM Personal Computer boxed with this Lotus SmartSuite Millennium

brochure should be retained to support your entitlement.

Program Service

Only 30-day "up and running" support is available. See inside this document for information regarding

Lotus Customer Support options.

Statement of Service

These programs are provided "AS IS".

PROGRAMS DESIGNATED AS "NO" ARE PROVIDED WITHOUT A PROGRAM WARRANTY. THEY ARE

PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES FOR

THESE PROGRAMS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

U.S. Government Users Restricted Rights - Use, duplication, or disclosure restricted by GSA ADP

Schedule Contract with IBM Corporation. Lotus, 1-2-3, SmartSuite, Approach, Freelance Graphics,

Word Pro, ScreenCam, TeamReview, TeamConsolidate, TeamMail, SmartCenter, and Organizer

are trademarks of Lotus Development Corporation. IBM is a trademark of International Business

Machines Incorporated. Microsoft and Windows NT are trademarks or registered trademarks

of Microsoft Corporation. CompuServe is a trademark of CompuServe Incorporated. Other company,

product, and services names may be trademarks or service marks of others. This offer is subject

to change or cancellation without notice. Lotus SmartSuite Millennium or support might not

be available in all languages or countries. Copyright International Business Machines Corporation

English

Appendix D. Notices 77

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IBM Introductory Support

Limited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no charge

for 30 days from date of

purchase, when you register your IBM hardware. Follow these simple guidelines if you encounter a problem or

have a question about Lotus SmartSuite Millennium:

(1) Be at your computer.

(2) Document what you were doing when the problem occurred; write

down the exact text of any messages displayed on your screen.

(3) Create a backup of any files for which you are seeking support.

This service provides "Up and Running" assistance only. Refer to the IBM documentation that comes with your

IBM PC for details of where to

call for this free introductory telephone support.

Lotus Warranty Support

Lotus Warranty support is not included with this offer.

Lotus on the Web

The Lotus Web site provides you with complete access to information about Lotus, its products, Business Partners,

Solutions and Education. Access the site at http://www.lotus.com

Paid Support

You can obtain more extensive support (such as assistance to 'how to'questions) for a fee through Lotus directly

on +44-870-6006123

For more information about Lotus support options, visit the Lotus support web pages at

www.support.lotus.com

For queries with regard to your Smartsuite CD order fulfillment (from the coupon supplied) please E-Mail to:

[email protected]

English

78 ThinkPad^®G40 Series Service and Troubleshooting Guide

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Appendix D. Notices 79

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80 ThinkPad^®G40 Series Service and Troubleshooting Guide

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Appendix D. Notices 81

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82 ThinkPad^®G40 Series Service and Troubleshooting Guide

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Index

Access IBM

safety instruction 43

standby problems 17

Startup

battery

problems 24

problems 23

storage device, replacing 32

BIOS Setup 29

telephone, help by 38

testing with PC-Doctor 10

carrying the computer

cleaning the computer

ThinkPad Assistant

computer display problems 20

configuration

errors without messages 15

hard disk

problems 23

replacing 32

hibernation problems 17

IBM help

Important Wireless Regulatory

Notice for Users iii

Information about hard disk

power switch problems 17

problems, troubleshooting 11

recovering software 31

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84 ThinkPad^®G40 Series Service and Troubleshooting Guide

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ꢀꢁꢂ

Part Number: 92P1559

(1P) P/N: 92P1559

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