S37L-5153-01
IBM Mobile Systems
ThinkPad 390E (2626)
Hardware Maintenance Manual
March 1999
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Before using this information and the product it supports,
be sure to read the general information under “Read This
First” on page 19.
First Edition (March 1999)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPO-
RATION PROVIDES THIS PUBLICATION "AS IS"
WITHOUT ANY WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE LIMITED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimers or
express or implied warranties in certain transactions; there-
fore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in
new editions of the publication. IBM may make improve-
ments or changes in the products or the programs
described in this publication at any time.
It is possible that this publication may contain references
to, or information about, IBM products (machines and pro-
grams), programming, or services that are not announced
in your country. Such references or information must not
be construed to mean that IBM intends to announce such
IBM products, programming, or services in your country.
Requests for technical information about IBM products
should be made to your IBM Authorized Dealer or your
IBM Marketing Representative.
Copyright International Business Machines Corpo-
ration 1999. All rights reserved. Note to US Government
Users — Documentation related to restricted rights — Use,
duplication, or disclosure is subject to restrictions set forth
in GSA ADP Schedule Contract with IBM Corp.
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About This Manual
This manual contains service and reference information for
IBM ThinkPad 390E (2626) products. Use this manual
along with the advanced diagnostic tests to troubleshoot
problems effectively.
The manual is divided into sections as follows:
The Introduction section provides general information,
guidelines, and safety information required to service
computers.
The product-specific section includes service, refer-
ence, and product-specific parts information.
Important
This manual is intended for trained servicers who are
familiar with ThinkPad products. Use this manual
along with the advanced diagnostic tests to trouble-
shoot problems effectively.
Before servicing an IBM ThinkPad product, be sure to
review the safety information under “Safety Notices
(Multi-lingual Translations)” on page 4 and “Safety
Information” on page 11.
iii
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Related Publications
The following product publications are available through
IBM or your IBM Authorized Dealer.
Publication
Part, Form Number
Mobile Systems HMM
Volume 1: Laptop, Note-
book, Portable, and
30H2356, S82G-1501-01
ThinkPad Computers
(Models L40, CL57, N45,
N51, P70/P75, ThinkPad
300, 350, 500, 510, 710T,
Expansion Unit, Dock I,
Dock II)
Mobile Systems HMM
Volume 2: ThinkPad Com-
puters
(Models 340, 355, 360, 370,
700, 701, 720, 750, 755)
30H2357, S82G-1502-03
84H8099, S82G-1503-05
05L1271, S05L-1270-01
Mobile Systems HMM
Volume 3: ThinkPad Com-
puters
(Models 365, 380, 385, 560,
760, SelectaDock)
Mobile Systems HMM
Volume 4: ThinkPad Com-
puters
(Models 380, 385, 560, 760,
765)
iv ThinkPad 390E
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Related Diskettes
The following diskettes are available through IBM or your
IBM Authorized Dealer.
Diskette
Part, Form Number
ThinkPad 300 (2615)
Advanced Diagnostics
Diskette
33G9361, S33G-9361
ThinkPad 350, 350C, 425,
425C (2618) Advanced
Diagnostics Diskette
A211000, GA21-1000
76H7578, S30H-2498
ThinkPad 365 (2625)
Advanced Diagnostics
Diskette
ThinkPad 380/385 (2635)
Maintenance Diskette
06J0333, S06J-0333
71G3702, S71G-3702
ThinkPad 500 (2603)
Advanced Diagnostics
Diskette
ThinkPad 510 (2604)
Advanced Diagnostics
Diskette
83G8095, S83G-8095
ThinkPad 700 (9552)
Reference Diskette
42G2017, S42G-2017
42G2023, S42G-2023
61G1194, S61G-1194
78H5384, S78H-5384
ThinkPad 700C (9552)
Reference Diskette
ThinkPad 720/720C (9552)
Reference Diskette
ThinkPad Hardware
Maintenance Diskette
(for all Models 355, 360,
560, 750, 755, 760)
ThinkPad Dock I (3545)
Docking Station (3550)
Data/Fax Modem
71G4140, S71G-4140
42G2428, S42G-2428
61G1556, S61G-1556
84F8540, S84F-8540
FaxConcentrator/A
v
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vi ThinkPad 390E
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Contents
Introduction . . . . . . . . . . . . . . . . . . .
1
1
2
2
3
4
Important Service Information
How to Use Error Messages
. . . . . . . . . . .
. . . . . . . . . .
How to Read POST Error Messages
Drive and Diskette Compatibility Matrix . . . . . . .
Safety Notices (Multi-lingual Translations) . . . . .
. . . . . .
Safety Information
General Safety
. . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . 11
Electrical Safety . . . . . . . . . . . . . . . . 12
Safety Inspection Guide . . . . . . . . . . . . 13
Handling Electrostatic Discharge-Sensitive Devices 15
Grounding Requirements . . . . . . . . . . . . 15
Laser compliance statement . . . . . . . . . . . . 16
ThinkPad 390E Hardware Maintenance Manual . . 19
Read This First . . . . . . . . . . . . . . . . . . 19
What to Do First . . . . . . . . . . . . . . . . 19
How to Disable the Password
Product Overview . . . . . . . . . . . . . . . . . 22
Fn Key Combinations . . . . . . . . . . . . . 24
Status Indicators . . . . . . . . . . . . . . . . 25
Checkout Guide . . . . . . . . . . . . . . . . . 27
Audio Checkout . . . . . . . . . . . . . . . . 28
Diskette Drive Checkout . . . . . . . . . . . . 28
CD-ROM ASM Checkout . . . . . . . . . . . . 28
Fan ASM Checkout . . . . . . . . . . . . . . 29
Keyboard and Auxiliary Input Device Checkout 30
. . . . . . . . . 20
.
Memory Checkout . . . . . . . . . . . . . . . 31
Modem Board Checkout . . . . . . . . . . . . 32
Power System Checkout . . . . . . . . . . . . 33
TrackPoint Checkout . . . . . . . . . . . . . . 35
Power Management Features
. . . . . . . . . 36
Symptom-to-FRU Index . . . . . . . . . . . . . . 39
Numeric Error Codes . . . . . . . . . . . . . . 40
Error Messages . . . . . . . . . . . . . . . . 43
No Beep Symptoms . . . . . . . . . . . . . . 43
LCD-Related Symptoms
. . . . . . . . . . . . 44
Keyboard-Related Symptoms . . . . . . . . . . 44
Indicator-Related Symptoms
Power-Related Symptoms
. . . . . . . . . . 44
. . . . . . . . . . . 44
PC Card (PCMCIA)-Related Symptoms . . . . . 45
Speaker-Related Symptoms . . . . . . . . . . 45
Power Management-Related Symptoms . . . . . 45
Peripheral-Device-Related Symptom . . . . . . 46
Intermittent Problems
Undetermined Problems
CE Utility Program Diskette
Setting the LCD Panel ID
. . . . . . . . . . . . . 46
. . . . . . . . . . . . 47
. . . . . . . . . . . . 48
. . . . . . . . . . . 48
Setting the Thermal Sensor
. . . . . . . . . . 48
Writing the RFID Data . . . . . . . . . . . . . 49
Contents vii
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Flash UUID . . . . . . . . . . . . . . . . . . 49
Running the Diagnostics . . . . . . . . . . . . . . 50
PC Doctor System Diagnostics . . . . . . . . . 51
FRU Removals and Replacements . . . . . . . . . 60
FRU Service Procedures . . . . . . . . . . . . 61
Battery ASM . . . . . . . . . . . . . . . . . . 62
Hard Disk Drive
Combo Bay . . . . . . . . . . . . . . . . . . 64
Diskette Drive (FDD ASM) . . . . . . . . . . . 64
CD-ROM ASM . . . . . . . . . . . . . . . . . 65
Combo Bay FPC . . . . . . . . . . . . . . . 66
Hard Disk Adapter Combo Bay ASM . . . . . . 67
Modem Card . . . . . . . . . . . . . . . . . 68
Backup Battery (RTC) . . . . . . . . . . . . . 69
Keyboard . . . . . . . . . . . . . . . . . . . 70
. . . . . . . . . . . . . . . . 63
LED Board
Upper Heatsink
. . . . . . . . . . . . . . . . . . 72
. . . . . . . . . . . . . . . . 73
PCMCIA Slots . . . . . . . . . . . . . . . . . 74
CPU Board . . . . . . . . . . . . . . . . . . 75
LCD Panel ASM . . . . . . . . . . . . . . . . 76
Upper Cover ASM . . . . . . . . . . . . . . . 78
IMM Lower Heatsink ASM
. . . . . . . . . . . 80
Fan ASM . . . . . . . . . . . . . . . . . . . 81
Power Latch, IR Board, and DC-DC & BATT Board 83
System Board . . . . . . . . . . . . . . . . . 84
Combo Bay Interposer Board . . . . . . . . . . 85
LCD Bezel ASM 14.1" . . . . . . . . . . . . . 86
Speaker ASM 14.1"
VR Board ASM 14.1"
. . . . . . . . . . . . . . 87
. . . . . . . . . . . . . 88
Microphone ASM 14.1" . . . . . . . . . . . . . 89
LCD Panel ASM 14.1" . . . . . . . . . . . . . 89
LCD Inverter ASM 14.1"
. . . . . . . . . . . . 91
LCD FPC ASM 14.1" . . . . . . . . . . . . . . 92
LCD Bezel ASM 13.3" . . . . . . . . . . . . . 93
Speaker ASM 13.3"
VR Board ASM 13.3"
LCD Inverter ASM 13.3"
. . . . . . . . . . . . . . 94
. . . . . . . . . . . . . 95
. . . . . . . . . . . . 96
Microphone ASM 13.3" . . . . . . . . . . . . . 97
LCD Panel ASM 13.3" . . . . . . . . . . . . . 98
LCD FPC ASM 13.3" . . . . . . . . . . . . . . 99
LCD Bezel ASM 12.1" . . . . . . . . . . . . 100
Speaker ASM 12.1"
VR Board ASM 12.1"
LCD Inverter ASM 12.1"
. . . . . . . . . . . . . 101
. . . . . . . . . . . . 102
. . . . . . . . . . . 103
Microphone ASM 12.1" . . . . . . . . . . . . 104
LCD Panel ASM 12.1" . . . . . . . . . . . . 104
LCD FPC ASM 12.1" . . . . . . . . . . . . . 105
Switch Location
System Unit Parts Listing
. . . . . . . . . . . . . . . 106
. . . . . . . . . . . . 107
LCD Unit Parts Listing . . . . . . . . . . . . . . 112
12.1" LCD ASM Parts Listing . . . . . . . . . 112
13.3" LCD ASM Parts Listing . . . . . . . . . 114
14.1" LCD ASM Parts Listing . . . . . . . . . 116
viii ThinkPad 390E
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Service Tools
. . . . . . . . . . . . . . . . 118
Notices . . . . . . . . . . . . . . . . . . . . . 119
Trademarks
. . . . . . . . . . . . . . . . . . 119
Contents ix
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x
ThinkPad 390E
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Introduction
Important Service Information
Important
Diskette fixes are customer installable. The diskette
fixes are located on the PC Company Bulletin Board
Service (BBS). The direct phone line for modem con-
nection is 919-557-0001 or tieline 255-0001.
Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance in
obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or down-load information.
The Canadian BBS phone numbers are:
Montreal
Toronto
514-938-3022
905-316-4255
Vancouver 604-664-6464
Winnipeg 204-934-2735
FRU Replacement Strategy
Before Replacing Parts
Ensure that all diskette fixes are installed prior to
replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary FRU
replacement and service expense:
If you are instructed to replace a FRU and that
does not correct the problem, reinstall the original
FRU before you continue.
Some computers have both a processor board and a
system board. If you are instructed to replace either
the processor board or the system board, and the first
board that you replaced does not correct the problem,
reinstall the original board, then replace the other
(processor or system) board.
If an adapter or device consists of more than one
FRU, an error code may be caused by any of the
FRUs. Before replacing the adapter or device,
remove the FRUs, one by one, to see if the symp-
toms change. Replace only the FRU that changed
the symptoms.
Introduction
1
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Attention
A customized setup configuration (other than default
settings) may exist on the computer you are servicing.
Running Automatic Configuration may alter those set-
tings. Note the current configuration settings (using
the View Configuration option) and verify that the set-
tings are in place when service is complete.
Hard Disk Drive Replacement Strategy:
Always try to run a low-level format before replacing a hard
disk drive.
Attention
The drive startup sequence in the computer you are
servicing might have been changed. Be extremely
careful during write operations such as copying,
saving, or formatting. Data or programs can be over-
written if you select an incorrect drive.
How to Use Error Messages
Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin
the diagnosis with the first error code. The cause of the
first error code can result in false error codes being dis-
played. If no error code is displayed, see if the error
symptom is listed in the Symptom-to-FRU Index for the
computer you are servicing.
How to Read POST Error Messages
POST error messages are displayed on the screen as
three, four, five, or eight digits. The error messages that
can be displayed as shorter POST messages are high-
lighted in this index. Some digits will represent different
information for SCSI errors versus non-SCSI errors.
The following example shows which digits display the
shorter POST error messages and also defines the SCSI
information in an eight-digit error message.
Shorter POST Messages
┌────┬────┬────┬────┐
│
│
│
│
│
┌────┬────┬────┬────┬────┬────┬────┬────┐
│ ð │ ð │ ð │ ð │ ð │ ð │ ð │ ð │
└────┴────┴────┴────┴────┴────┴────┴────┘
│
│
│
│
│
│
│
│
│
│
│
│
│
│
│
│
Reserved │
Size (SCSI)
└────┴────┘
Device Code
Slot Number (SCSI)
Logical Unit Number (SCSI)
ID (SCSI)
All SCSI devices are set to a different SCSI ID.
Duplicate SCSI ID settings can generate a false error
message. Use the SCSI ID to determine whether the error
message is coming from an internal or an external device.
2
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Drive and Diskette Compatibility Matrix
The following table provides identification information for
3.5-inch drives.
Diskette
Drive
Identifying
Mark
3.5-Inch - 1.44MB
3.5-Inch - 2.88MB
1.44 on the eject button
2.88 on the eject button
The following table provides compatibility information for
3.5-inch diskettes and 3.5-inch diskette drives.
Diskette
Capacity
1.44MB
Drive
2.88MB
Drive
1.0MB
2.0MB
4.0MB
Read/Write
Read/Write
Not Compatible
Read/Write
Read/Write
Read/Write
The following table provides identification information for
5.25-inch diskette drives.
Diskette
Drive
Identifying
Mark
5.25-Inch - 360KB (External)
5.25-Inch - 1.2MB (Internal)
Asterisk on bezel
1.2 on the eject button
The following table provides compatibility information for
5.25-inch diskettes and 5.25-inch diskette drives.
Diskette
Capacity
360KB
Drive
1.2MB
Drive
360KB
1.2MB
Read/Write
Not Compatible
Read/Write
Read/Write
Note: A 360KB diskette written to or formatted on a
1.2MB drive can be read reliably only on a 1.2MB
drive.
Introduction
3
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Safety Notices (Multi-lingual
Translations)
In this manual, safety notices appear in English with a
page number reference to the appropriate multi-lingual,
translated safety notice found in this section.
The following safety notices are provided in English,
French, German, Italian, and Spanish languages.
Safety Notice 1
Before the computer is powered-on after FRU replace-
ment, make sure all screws, springs, or other small
parts are in place and are not left loose inside the
computer. Verify this by shaking the computer and lis-
tening for rattling sounds. Metallic parts or metal
flakes can cause electrical shorts.
Avant de remettre l'ordinateur sous tension après
remplacement d'une unité en clientèle, vérifiez que
tous les ressorts, vis et autres pièces sont bien en
place et bien fixées. Pour ce faire, secouez l'unité et
assurez-vous qu'aucun bruit suspect ne se produit.
Des pièces métalliques ou des copeaux de métal
pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer
wieder angeschlossen wird, muß sichergestellt
werden, daß keine Schrauben, Federn oder andere
Kleinteile fehlen oder im Gehäuse vergessen wurden.
Der Computer muß geschüttelt und auf
Klappergeräusche geprüft werden. Metallteile oder
-splitter können Kurzschlüsse erzeugen.
Prima di accendere l'elaboratore dopo che é stata
effettuata la sostituzione di una FRU, accertarsi che
tutte le viti, le molle e tutte le altri parti di piccole
dimensioni siano nella corretta posizione e non siano
sparse all'interno dell'elaboratore. Verificare ciò
scuotendo l'elaboratore e prestando attenzione ad
eventuali rumori; eventuali parti o pezzetti metallici
possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir
una FRU, compruebe que todos los tornillos, muelles
y demás piezas pequeñas se encuentran en su sitio y
no se encuentran sueltas dentro del sistema.
Compruébelo agitando el sistema y escuchando los
posibles ruidos que provocarían. Las piezas metálicas
pueden causar cortocircuitos eléctricos.
4
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Safety Notice 2
Some standby batteries contain a small amount of
nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or regu-
lations. Use only the battery in the appropriate parts
listing. Use of an incorrect battery can result in
ignition or explosion of the battery.
Certaines batteries de secours contiennent du nickel
et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à l'eau.
Ne les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de l'horloge temps réel, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée
risque de prendre feu ou d'exploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann
schwere Verbrennungen oder Verätzungen
verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.
Alcune batterie di riserva contengono una piccola
quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dell'RTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nell'appropriato Catalogo parti. L'impiego di una
batteria non adatta potrebbe determinare l'incendio o
l'esplosione della batteria stessa.
Algunas baterías de reserva contienen una pequeña
cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.
Introduction
5
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Safety Notice 3
The battery pack contains small amounts of nickel.
Do not disassemble it, throw it into fire or water, or
short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations. Use only
the battery in the appropriate parts listing when
replacing the battery pack. Use of an incorrect battery
can result in ignition or explosion of the battery.
La batterie contient du nickel. Ne la démontez pas,
ne l'exposez ni au feu ni à l'eau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous
à la réglementation en vigueur. Lorsque vous
remplacez la batterie, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. En effet, une batterie inappropriée risque
de prendre feu ou d'exploser.
Akkus enthalten geringe Mengen von Nickel. Sie
dürfen nicht zerlegt, wiederaufgeladen,
kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria contiene piccole quantità di nichel. Non
smontarla, gettarla nel fuoco o nell'acqua né
cortocircuitarla. Smaltirla secondo la normativa in
vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nell'appropriato
Catalogo parti. L'impiego di una batteria non adatta
potrebbe determinare l'incendio o l'esplosione della
batteria stessa.
Las baterías contienen pequeñas cantidades de
níquel. No las desmonte, ni recargue, ni las eche al
fuego o al agua ni las cortocircuite. Deséchelas tal
como dispone la normativa local. Utilice sólo baterías
que se encuentren en la lista de piezas al sustituir la
batería. La utilización de una batería no apropiada
puede provocar la ignición o explosión de la misma.
6
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Safety Notice 4
The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.
La pile de sauvegarde contient du lithium. Elle
présente des risques d'incendie, d'explosion ou de
brûlures graves. Ne la rechargez pas, ne retirez pas
son connecteur polarisé et ne la démontez pas. Ne
l'exposez pas à une temperature supérieure à 100°C,
ne la faites pas brûler et n'en exposez pas le contenu
à l'eau. Mettez la pile au rebut conformément à la
réglementation en vigueur. Une pile inappropriée
risque de prendre feu ou d'exploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann
sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs
dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt
oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria di supporto e una batteria al litio e puo
incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore
polarizzato, smontarla, riscaldarla ad una temperatura
superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni
locali). L'impiego di una batteria non adatta potrebbe
determinare l'incendio o l'esplosione della batteria
stessa.
La bateria de repuesto es una bateria de litio y puede
provocar incendios, explosiones o quemaduras
graves. No la recargue, ni quite el conector
polarizado, ni la desmonte, ni caliente por encima de
los 100°C (212°F), ni la incinere ni exponga el
contenido de sus celdas al agua. Deséchela tal como
dispone la normativa local.
Introduction
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Safety Notice 5
If the LCD breaks and the fluid from inside the LCD
gets into your eyes or on your hands, immediately
wash the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the
fluid are present after washing.
Si le panneau d'affichage à cristaux liquides se brise
et que vous recevez dans les yeux ou sur les mains
une partie du fluide, rincez-les abondamment pendant
au moins quinze minutes. Consultez un médecin si
des symptômes persistent après le lavage.
Die Leuchtstoffröhre im LCD-Bildschirm enthält
Quecksilber. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Der
LCD-Bildschirm besteht aus Glas und kann
zerbrechen, wenn er unsachgemäß behandelt wird
oder der Computer auf den Boden fällt. Wenn der
Bildschirm beschädigt ist und die darin befindliche
Flüssigkeit in Kontakt mit Haut und Augen gerät,
sollten die betroffenen Stellen mindestens 15 Minuten
mit Wasser abgespült und bei Beschwerden
anschließend ein Arzt aufgesucht werden.
Nel caso che caso l'LCD si dovesse rompere ed il
liquido in esso contenuto entrasse in contatto con gli
occhi o le mani, lavare immediatamente le parti
interessate con acqua corrente per almeno 15 minuti;
poi consultare un medico se i sintomi dovessero
permanere.
Si la LCD se rompe y el fluido de su interior entra en
contacto con sus ojos o sus manos, lave
inmediatamente las áreas afectadas con agua durante
15 minutos como mínimo. Obtenga atención medica
si se presenta algún síntoma del fluido despues de
lavarse.
8
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Safety Notice 6
To avoid shock, do not remove the plastic cover that
surrounds the lower portion of the inverter card.
Afin d'éviter tout risque de choc électrique, ne retirez
pas le cache en plastique protégeant la partie
inférieure de la carte d'alimentation.
Aus Sicherheitsgründen die Kunststoffabdeckung, die
den unteren Teil der Spannungswandlerplatine umgibt,
nicht entfernen.
Per evitare scosse elettriche, non rimuovere la
copertura in plastica che avvolge la parte inferiore
della scheda invertitore.
Para evitar descargas, no quite la cubierta de plástico
que rodea la parte baja de la tarjeta invertida.
Safety Notice 7
Though main batteries have low voltage, a shorted or
grounded battery can produce enough current to burn
combustible materials or personnel.
Bien que le voltage des batteries principales soit peu
élevé, le court-circuit ou la mise à la masse d'une
batterie peut produire suffisamment de courant pour
brûler des matériaux combustibles ou causer des
brûlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung
haben, können sie doch bei Kurzschluß oder Erdung
genug Strom abgeben, um brennbare Materialien zu
entzünden oder Verletzungen bei Personen
hervorzurufen.
Sebbene le batterie di alimentazione siano a basso
voltaggio, una batteria in corto circuito o a massa può
fornire corrente sufficiente da bruciare materiali
combustibili o provocare ustioni ai tecnici di
manutenzione.
Aunque las baterías principales tienen un voltaje bajo,
una batería cortocircuitada o con contacto a tierra
puede producir la corriente suficiente como para
quemar material combustible o provocar quemaduras
en el personal.
Introduction
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Safety Notice 8
Before removing any FRU, power-off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, then disconnect any interconnecting
cables.
Avant de retirer une unité remplaçable en clientèle,
mettez le système hors tension, débranchez tous les
cordons d'alimentation des socles de prise de courant,
retirez la batterie et déconnectez tous les cordons
d'interface.
Die Stromzufuhr muß abgeschaltet, alle Stromkabel
aus der Steckdose gezogen, der Akku entfernt und
alle Verbindungskabel abgenommen sein, bevor eine
FRU entfernt wird.
Prima di rimuovere qualsiasi FRU, spegnere il
sistema, scollegare dalle prese elettriche tutti i cavi di
alimentazione, rimuovere la batteria e poi scollegare i
cavi di interconnessione.
Antes de quitar una FRU, apague el sistema,
desenchufe todos los cables de las tomas de corriente
eléctrica, quite la batería y, a continuación,
desconecte cualquier cable de conexión entre
dispositivos.
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Safety Information
The following section contains the safety information that
you need to be familiar with before servicing an IBM
mobile computer.
General Safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the
machines during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally
between your feet.
3. Use a slow lifting force. Never move suddenly
or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any
objects that weigh more than 16 kg (35 lb) or
objects that you think are too heavy for you.
Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other
service representatives and the customer's personnel
are not in a hazardous position.
Place removed covers and other parts in a safe
place, away from all personnel, while you are ser-
vicing the machine.
Keep your tool case away from walk areas so that
other people will not trip over it.
Do not wear loose clothing that can be trapped in the
moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your
hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing
or fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses,
or metal fasteners for your clothing.
Attention: Metal objects are good electrical conduc-
tors.
Wear safety glasses when you are: hammering,
drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might
be hazardous to your eyes.
After service, reinstall all safety shields, guards,
labels, and ground wires. Replace any safety device
that is worn or defective.
Reinstall all covers correctly before returning the
machine to the customer.
Introduction 11
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Electrical Safety
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some
hand tools have handles covered with a soft material
that does not insulate you when working with live elec-
trical currents.
Many customers have, near their equipment, rubber
floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.
Find the room emergency power-off (EPO) switch,
disconnecting switch, or electrical outlet. If an elec-
trical accident occurs, you can then operate the
switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or
near equipment that has hazardous voltages.
Disconnect all power before:
–
–
–
Performing a mechanical inspection
Working near power supplies
Removing or installing main units
Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
If you need to work on a machine that has exposed
electrical circuits, observe the following precautions:
–
Ensure that another person, familiar with the
power-off controls, is near you.
Attention: Another person must be there to
switch off the power, if necessary.
–
Use only one hand when working with
powered-on electrical equipment; keep the other
hand in your pocket or behind your back.
Attention: There must be a complete circuit to
cause electrical shock. By observing the above
rule, you may prevent a current from passing
through your body.
–
–
When using testers, set the controls correctly
and use the approved probe leads and accesso-
ries for that tester.
Stand on suitable rubber mats (obtained locally,
if necessary) to insulate you from grounds such
as metal floor strips and machine frames.
Observe the special safety precautions when you
work with very high voltages; these instructions are in
the safety sections of maintenance information. Use
extreme care when measuring high voltages.
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Regularly inspect and maintain your electrical hand
tools for safe operational condition.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected
from a circuit. First, check that it has been
powered-off.
Always look carefully for possible hazards in your
work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power
surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury
and machine damage.
Do not service the following parts with the power on
when they are removed from their normal operating
places in a machine:
–
–
–
–
Power supply units
Pumps
Blowers and fans
Motor generators
and similar units. (This practice ensures correct
grounding of the units.)
If an electrical accident occurs:
–
Use caution; do not become a victim your-
self.
–
–
Switch off power.
Send another person to get medical aid.
Safety Inspection Guide
The intent of this inspection guide is to assist you in identi-
fying potentially unsafe conditions on these products.
Each machine, as it was designed and built, had required
safety items installed to protect users and service per-
sonnel from injury. This guide addresses only those items.
However, good judgment should be used to identify poten-
tial safety hazards due to attachment of non-IBM features
or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine
how serious the apparent hazard could be and whether
you can continue without first correcting the problem.
Consider these conditions and the safety hazards they
present:
Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal elec-
trical shock).
Explosive hazards, such as a damaged CRT face or
bulging capacitor
Mechanical hazards, such as loose or missing hard-
ware
Introduction 13
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The guide consists of a series of steps presented in a
checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground conti-
nuity for 0.1 ohm or less between the external
ground pin and frame ground.
b. The power cord should be the appropriate type
as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use
good judgment as to the safety of any non-IBM alter-
ations.
6. Check inside the unit for any obvious unsafe condi-
tions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.
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Handling Electrostatic
Discharge-Sensitive Devices
Any computer part containing transistors or integrated cir-
cuits (ICs) should be considered sensitive to electrostatic
discharge (ESD). ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.
Notes
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you
use have been certified (ISO 9000) as fully effec-
tive.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are
inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to
eliminate static on your body.
Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when
you are wearing a wrist strap.
Use the black side of a grounded work mat to provide
a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed
below, to provide protection that meets the specific
service requirement.
Note
The use of a grounding system is desirable but
not required to protect against ESD damage.
–
–
Attach the ESD ground clip to any frame ground,
ground braid, or green-wire ground.
Use an ESD common ground or reference point
when working on a double-insulated or battery-
operated system. You can use coax or
connector-outside shells on these systems.
Use the round ground-prong of the AC plug on
AC-operated computers.
–
Grounding Requirements
Electrical grounding of the computer is required for oper-
ator safety and correct system function. Proper grounding
of the electrical outlet can be verified by a certified
electrician.
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Laser compliance statement
Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. CD-ROM drives are
also sold separately as options. The CD-ROM drive is a
laser product. The CD-ROM drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the require-
ments of the International Electrotechnical Commission
(IEC) 825 and CENELEC EN 60 825 for Class 1 laser pro-
ducts.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of pro-
cedures other than those specified herein might result
in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui especificados
pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d'exposition au rayon laser,
respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier
festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di pro-
cedure diverse da quelle specificate possono
provocare l'esposizione a
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El uso de controles o ajustes o la ejecución de
procedimientos distintos de los aquí especificados
puede provocar la exposición a radiaciones
peligrosas.
Opening the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following.
DANGER:
Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe
de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le
faisceau, de le regarder directement avec des instru-
ments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder
über optische Instrumente in den Laserstrahl sehen
und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad
szemmel, se optikai eszközökkel. Kerülje a
sugárnyalábbal való érintkezést !
Aprendo l'unità vengono emesse radiazioni laser. Non
fissare il fascio, non guardarlo direttamente con
strumenti ottici e evitare l'esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine
con instrumental óptico el haz de luz. Evite la
exposición directa al haz.
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18 ThinkPad 390E
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ThinkPad 390E Hardware
Maintenance Manual
Read This First
Before you go to the checkout guide, be sure to read this
section.
Important Notes
Only certified trained personnel should service
the computer.
Read the entire FRU service procedures before
replacing any FRUs.
Use new nylon-coated screws when you replace
FRUs.
Be extremely careful during write operations such
as copying, saving, or formatting. Drives in the
computer that you are servicing might have been
rearranged or the drive startup sequence might have
been altered. If you select an incorrect drive, data or
programs might be overwritten.
Replace FRUs only for the correct model. When
you replace a FRU, make sure the model of the
machine and FRU part number are correct by refer-
ring to the FRU parts list.
A FRU should not be replaced because of a
single, unreproducible failure. Single failures can
occur for a variety of reasons that have nothing to do
with a hardware defect, such as: cosmic radiation,
electrostatic discharge, or software errors. FRU
replacement should be considered only when a recur-
ring problem exists. If this is suspected, clear the
error log and run the test again. Do not replace any
FRUs if log errors do not reappear.
Be careful not to replace a non-defective FRU.
What to Do First
The servicer must include the following in the parts
exchange form or parts return form that is attached to the
returned FRU:
1. Name and phone number of servicer
2. Date of service
3. Date when part failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the
display, and beep symptoms
6. Procedure index and page number in which the failing
FRU was detected
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7. Failing FRU name and part number
8. Machine type, model number and serial number
9. Customer's name and address
Before checking problems with the computer, determine
whether or not the damage applies to the warranty by
referring to the following:
Note for Warranty: During the warranty period, the cus-
tomer may be responsible for repair costs if the computer
damage was caused by misuse, accident, modification,
unsuitable physical or operating environment, or improper
maintenance by the customer. The following list provides
some common items that are not covered under warranty
and some symptoms that may indicate that the system
was subjected to stresses beyond normal use:
The following is not covered under warranty:
LCD panel cracked by applying excessive force or
from being dropped
Scratched (cosmetic) parts
Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by exces-
sive force
Damage caused by liquid spilled into the system
Damage caused by the improper insertion of a PC
Card or the installation of an incompatible card
Damage caused by foreign material in the FDD
Diskette drive damage caused by the diskette drive
cover being pressed or by the insertion of a diskette
with multiple labels
Damaged or bent diskette eject button
CD-ROM drive damage caused by excessive force,
shock, or from being dropped
Fuses blown by attachment of a nonsupported device
Forgotten computer password (making the computer
unusable)
The following symptoms might indicate damage caused by
by nonwarranted activities:
Missing parts might be a symptom of unauthorized
service or modification.
HDD spindles can become noisy from being sub-
jected to excessive force or from being dropped.
How to Disable the Password
There are three passwords used at a typical customer site:
the Setup password, the HDD password, and the Power
On password.
Power On password:
1. Power off the computer.
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2. Remove the battery pack and AC Adapter.
3. Remove the backup battery (RTC) for 20
minutes or use a screwdriver to touch the
backup battery (RTC) for 1 second.
4. Put back the backup battery (RTC).
5. Power on the computer and wait until POST
ends.
6. Verify that the password prompt does not
appear.
Supervisor and HDD passwords:
The Supervisor password and Hard Disk password
(Hard Disk1 and Hard Disk2) are security features
that are used to protect the system and the hard disk
drive data from unauthorized access. No overriding
capability is provided, so it cannot be replaced if they
are forgotten. If the customer forgets the Supervisor
password, the system board must be replaced. If the
customer forgets the Hard Disk password, the hard
disk drive must be replaced.
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Product Overview
The following shows an overview of the system features of
the ThinkPad 390E computer.
Feature
Description
Processor
Intel** Mobile Pentium** II
processor 300 MHz, L2 cache
Intel** Mobile Pentium** II
processor 333 MHz, L2 cache
Intel** Mobile Celeron**
processor 300 MHz, L2 cache
Bus architecture
Memory
PCI Bus
2 DIMM slots, no memory on the
system board
32 MB, 64 MB or 128 MB DIMM
card (max. 256 MB)
CMOS RAM
Video
114 bytes + 4 Kbytes
12.1«inch, 64K colors,
800x600 pixel TFT color LCD
13.3«inch, 64K colors,
1024x768 pixel TFT color
LCD
14.1«inch, 64K colors,
1024x768 pixel TFT color
LCD
Audio
16«bit audio
Internal stereo speakers
Internal microphone
Wavetable MIDI
Diskette drive
1.44MB (3«mode), 3.5«inch
Hard disk drive
3.2 GB, 2.5«inch, IDE inter-
face
4.0 GB, 2.5«inch, IDE inter-
face
6.4 GB, 2.5«inch, IDE inter-
face
10.0 GB, 2.5«inch, IDE inter-
face
CD-ROM drive
5.25«inch, 24X speed, E-IDE inter-
face
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Feature
Description
I/O ports
External monitor
Headphone/line-out
Line-in
Microphone-in
Mouse/keyboard
Parallel
Serial
USB
RJ11
Video-out
Infrared transfer
Internal modem
IrDA 1.1
56Kbps (depends on the model)
PCI
PC Card (PCMCIA)
AC Adapter
One Type III or two Type II
CardBus, ZV port support
56-Watt type
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Fn Key Combinations
The following table shows the Fn key and function key
combinations and their corresponding functions.
The Fn key works independently of the operating system.
The operating system obtains the status through the
system management interface to control the system.
Fn +
F2
Result
Fuel-Gauge display on and off
Standby mode
F3
F4
Suspend mode
F7
Switch between the LCD, the external monitor,
and both the LCD and external monitor
F8
Expand/shrink screen
Switch power mode
Hibernation mode
F11
F12
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Status Indicators
The system status LED indicators show the current com-
puter status. The following shows the location of each indi-
cator symbol and the meaning of each indicator.
Symbol
Color
Meaning
(1) Battery status
Green
Enough battery power
remains for operation.
Blinking
orange
The battery pack needs
to be charged
Orange
The battery pack is
being charged.
(2) Suspend
mode
Green
The computer is in
suspend mode.
Blinking
green
The computer is entering
suspend mode.
(3) Drive in use
Orange
Data is being read from
or written to the hard
disk drive, diskette drive,
or data is being read
from the CD-ROM drive.
Do not enter hibernation
mode or power off the
computer when this indi-
cator is on.
(4) Numeric lock
Green
The numeric keypad on
the keyboard is enabled.
You enable or disable
the keypad by pressing
and holding the Shift
key, and pressing the
NumLk key. For details,
see the User's Refer-
ence.
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Symbol
Color
Meaning
(5) Caps lock
Green
Caps Lock mode is
enabled. All alphabetic
characters (A-Z) are
entered in capital letters
without the Shift key
being pressed. You
enable or disable the
Caps Lock mode by
pressing the Caps Lock
key.
(6) Scroll lock
Green
Scroll Lock mode is
enabled. The Arrow
keys can be used as
screen-scroll function
keys. The cursor cannot
be moved with the
Arrow keys. Not all
application programs
support this function.
You enable or disable
Scroll Lock mode by
pressing the ScrLk key.
(7) Power on
Green
The computer is opera-
tional. This indicator is
always on when the
computer is on and not
in suspend mode.
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Checkout Guide
Use the following procedure as a guide for computer prob-
lems. Besides the checkout tests described in this section,
there are other items you can test for using the PC Doctor
diagnostics program. See “PC Doctor System Diagnostics”
on page 51 for details.
Note: The diagnostic tests are intended to test only IBM
products. Non-IBM products, prototype cards, or
modified options can give false errors and invalid
system responses.
1. Obtain the failing symptoms in as much detail as pos-
sible.
2. Verify the symptoms by attempting to recreate the
failure by running the diagnostic test or by repeating
the same operation.
Note: To run the diagnostics, refer to “Running the
Diagnostics” on page 50
3. Use the following table with the verified symptom to
determine which page to go to. Search the symptoms
column and find the description that best matches
your symptom; then go to the page shown in the "Go
to" column.
Symptoms (Verified)
Go to
Power failure. (The
power-on indicator does not
go on or stay on.)
“Power System Checkout”
on page 33, then use table
in “Power-Related
Symptoms” on page 44.
POST does not complete.
No beeps or error
codes/messages are indi-
cated.
“Symptom-to-FRU Index” on
page 39, then use table in
“No Beep Symptoms” on
page 43.
POST beeps, but no error
codes are displayed.
“Symptom-to-FRU Index” on
page 39.
POST detected an error and
displayed numeric error
codes.
“Symptom-to-FRU Index” on
page 39, then use table in
“Numeric Error Codes” on
page 40.
The diagnostic test detected
an error and displayed a
FRU code.
“Running the Diagnostics”
on page 50.
Other symptoms (such as
LCD display problems).
“Symptom-to-FRU Index” on
page 39.
Symptoms cannot be recre-
ated (intermittent problems).
Use the customer-reported
symptoms, and go to
“Symptom-to-FRU Index” on
page 39.
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Audio Checkout
Do as follows:
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Interactive Tests.
3. Select Internal Speaker.
If no sound is played, replace the speaker or the
system board.
4. Select Stereo Speaker.
If no music is played, replace the speaker or the
system board.
Diskette Drive Checkout
Do the following to isolate the problem to a controller,
drive, or diskette. A scratch, write-enabled, non-defective,
high-density (2HD) diskette is required.
CAUTION:
Make sure that the diskette does not have more than
one label attached to it. Multiple labels can cause
damage to the drive or can cause the drive to fail.
Do the following to select the test device. See “Running
the Diagnostics” on page 50 for details.
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Diagnostics.
3. Select Diskette Drives.
4. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reseat the
connector on the system board.
If the error still remains:
1. Reseat the Combobay ASM.
2. Reseat the Diskette Drive (FDD ASM).
3. Replace the Diskette Drive (FDD ASM).
4. Replace the Combobay Interposer card ASM.
5. Replace the system board.
CD-ROM ASM Checkout
Do the following to isolate the problem to a controller,
drive, or CD-ROM. Make sure that the CD-ROM disc does
not have any label attached to it. The label can cause
damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Interactive Tests.
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3. Select CD-ROM/DVD Test.
4. Follow the instructions in the message window.
If an error occurs, reseat the connector on the system
board.
If the error still remains:
1. Reseat the Combobay ASM.
2. Reseat the CD-ROM ASM.
3. Replace the CD-ROM ASM.
4. Replace the Combobay Interposer card ASM.
5. Replace the system board.
Fan ASM Checkout
To check the Fan ASM, do the following:
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Diagnostics.
3. Select Other Devices.
4. Select Fan.
5. Follow the instructions in the message window.
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Keyboard and Auxiliary Input Device
Checkout
Note: Remove the external keyboard if the internal key-
board is to be tested.
If the internal keyboard does not work or an unexpected
character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the con-
nector.
If the keyboard cable connection is correct, run the Key-
board Test.
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Interactive Tests.
3. Select Keyboard.
4. Follow the instructions in the message window.
If the test detects a keyboard problem, do the following
one at a time to correct the problem. Do not replace a non-
defective FRU.
1. Replace the keyboard.
2. Replace the system board.
The following auxiliary input devices are supported for this
computer:
Numeric keypad
Mouse (PS/2 compatible)
External keyboard (with keyboard/mouse cable)
If any of these devices do not work, reseat the cable con-
nector and repeat the failing operation.
If the problem does not reoccur, replace the device and
then the system board.
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Memory Checkout
DIMM are available for increasing memory capacity.
Slot 2 (MB)
Total Memory
(MB)
Slot 1 (MB)
32
0
0
32
32
32
0
32
32
64
0
64
64
64
32
64
64
0
64
64
32
64
128
0
96
96
128
128
128
160
160
192
192
256
128
32
128
64
128
128
128
32
128
64
128
Memory errors might stop system operation, show error
messages on the screen, or hang the system.
Use the following procedure to isolate memory problems:
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Memory Test - Full and/or Memory Test -
Quick.
3. Follow the instructions in the message window.
Note: Make sure that the DIMM is properly installed into
the connector. A loose connection can cause an
error.
System Programs in Flash Memory: System
setup programs are stored in the flash memory.
Flash Memory Update: The flash memory update
is required for the following conditions:
New versions of system programs
New features or options
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Modem Board Checkout
Do the following to isolate the problem to the system
internal modem:
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Diagnostics.
3. Select Other Devices.
4. Run Modem Loopback Test and Modem
Dialtone/DTMF Test.
5. Follow the instructions in the message window.
6. If the test detects a modem problem, replace the
modem card.
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Power System Checkout
To verify the symptom of the problem power on the com-
puter using each of the following power sources:
1. Remove the battery ASM.
2. Connect the AC Adapter and check that power is sup-
plied.
3. Disconnect the AC Adapter and install the charged
battery ASM; then check that power is supplied by the
battery ASM.
If you suspect a power problem, refer to the appropriate
power supply check listed below:
“Checking the AC Adapter”
“Checking the Operational Charging” on page 34
“Checking the Battery ASM” on page 34
Checking the AC Adapter: You are here
because the computer fails only when the AC Adapter is
used:
If the power problem occurs only when the ThinkPad
Port Replicator with Advanced Etherjet Feature.
If the power-on indicator does not turn on, check the
power cord of the AC Adapter for correct continuity
and installation.
If the operational charge does not work, go to
“Checking the Operational Charging” on page 34.
Unplug the AC Adapter cable from the computer and
measure the output voltage at the plug of the AC Adapter
cable. See the following figure.
Pin
1
Voltage (V dc)
+15.5 to +17.0
Ground
2
If the voltage is not correct, replace the AC Adapter.
If the voltage is within the range, do the following:
Replace the DC-DC & BATT board.
Replace the system board.
If the problem is not corrected, go to “Undetermined
Problems” on page 47
Note: An audible noise from the AC Adapter does not
always indicate a defective adapter.
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Checking the Operational Charging: To
check operational charging, use a discharged battery pack
(Battery ASM) or a Battery ASM that has less than 50% of
the total power remaining when installed in the computer.
Perform operational charging. If the battery status indicator
does not turn on, remove the Battery ASM and let it return
to room temperature. Reinstall the Battery ASM.
If the charge indicator still does not turn on, replace the
Battery ASM. If the charge indicator still does not turn on,
replace the DC-DC & BATT board, then the system board.
Then reinstall the Battery ASM. If the reinstalled Battery
ASM is not charged, go to the next section.
Checking the Battery ASM: Battery ASM
charging will not start until the Fuel-Gauge shows that less
than 95% of the total power remains; with this condition,
the Battery ASM can charge to 100% of its capacity. This
protects the Battery ASM from being overcharged or
having a shortened life.
Do the following:
1. Power off the computer.
2. Remove the Battery ASM and measure the voltage
between battery terminals 1(+) and 7(-). See the fol-
lowing figure:
Note: Signal lines, not used in these steps, are used
for communications between the system and
the battery.
3. If the voltage is less than 10.6V (Li-Ion) or 9.6V
(NiMH), the Battery ASM has been discharged,
recharge the Battery ASM. If the voltage is still less
than 10.6V (Li-Ion) or 9.6V (NiMH), replace the
battery.
4. If the voltage is more than 10.6V (Li-Ion) or 9.6V
(NiMH), measure the resistance between battery ter-
minals 5 and 7. The resistance must be 390 ohm
(Li-Ion) or 4 to 3K ohm. If the resistance is not
correct, replace the Battery ASM. If the resistance is
correct, replace the DC-DC & BATT board then the
system board.
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TrackPoint Checkout
If the external mouse is connected, the TrackPoint does
not work. In this case, please detach the external mouse to
check the TrackPoint.
If this does not correct the TrackPoint problem, continue
with the following.
After you use the TrackPoint, the pointer drifts on the
screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the
TrackPoint pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer
movement stops ina short period of time.
If a click button problem or pointing stick problem occurs,
do the following:
1. Boot from and start PC Doctor. (See “PC Doctor
System Diagnostics” on page 51 for details.)
2. Select Interactive Tests.
3. Select Mouse.
4. Follow the instructions in the message window.
If either the pointing stick or the click button does not work,
do the following actions one a time to correct the problem.
Do not replace a non-defective FRU.
1. Reseat the keyboard cables.
2. Replace the keyboard.
3. Replace the system board.
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Power Management Features
Three power management modes are available in the com-
puter system to reduce power consumption and to prolong
battery life.
Standby Mode: In standby mode, the following
occurs:
The LCD backlight turns off.
The audio amplifier turns off. (Fn+F3)
Events that cause the computer to enter standby mode:
Standby mode requested by the Fn key (Fn+F3).
The computer exits standby and resumes operation when
any key is pressed.
Suspend Mode: In suspend mode, the following
occurs:
The LCD is powered off.
The hard disk drive is powered off.
The CPU stops.
Events that cause the computer to enter suspend mode:
Suspend mode requested by the Fn key (Fn+F4).
The Lid is closed (BIOS Setup).
The specified time has elapsed.
Battery low occurs and hibernation conditions are
insufficient.
Note: When battery is low, the battery status indi-
cator blinks orange.
The computer is ejected from the ThinkPad Port
Replicator with Advanced Etherjet Feature (BIOS
Setup).
The UltraBay FX (Combobay) switch is pressed.
Notes:
1. In the IBM BIOS Setup Utility, the computer can be
set to suspend when lid is closed.
2. In the IBM BIOS Setup Utility, the computer can be
set to suspend when docked.
The following events cause the computer to resume opera-
tion from suspend mode:
The Lid is opened.
The real time clock alarm is signaled.
The ring indicator (RI) is signaled by the internal
modem or a PC Card device.
The Fn key is pressed.
Wake on LAN occurs.
Power switch is pressed.
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The computer also exits suspend mode when timer condi-
tions are satisfied for entering hibernation mode.
Hibernation Mode: For Windows NT or OS/2
users:
A Windows NT or OS/2 user cannot create a hibernation
file in a Windows NT or OS/2 system that uses the
NTFS/HPFS format system. If you want to use hibernation
mode, you should reinstall Windows NT with a FAT format
system. Also, if boot manager is installed, the computer
cannot enter hibernation mode.
Note: Before using hibernation mode, you need a
hibernation file.
In hibernation mode, the following occurs:
The system status, RAM, VRAM, and setup data are
stored on the hard disk.
The system is powered off.
Notes:
1. In the ThinkPad Configuration program, the computer
can be set to suspend when docked.
2. The computer cannot enter hibernation mode when it
is attached to the ThinkPad Port Replicator with
Advanced Etherjet Feature.
Events that cause the computer to enter hibernation mode:
Hibernation mode requested by function key
(Fn+F12).
Timer conditions are satisfied in suspend mode when
hibernate by timer is enabled.
A critically low battery condition occurs.
The power switch is pressed. (BIOS Setup)
The compute exits hibernation mode and resumes opera-
tion when the power-on switch is pressed. When power is
turned on, the hibernation file in the boot record on the
hard disk drive is read and the system status is restored
from the hard disk drive.
The following events cause the computer to resume opera-
tion from hibernation mode.
The power switch is pressed.
The real time clock alarm is signaled.
Wake on LAN occurs.
How to Create the Hibernation Function: Do as
follows:
Start the ThinkPad Configuration program.
Click on the Power Management icon.
Click on the Hibernation Options tab.
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Click on Enable Hibernation.
Click on OK.
Note: If you change the memory size, you need to
recreate the hibernation file or partition. For
partition-based hibernation, use the hibernation
utility to delete the partition first before creating a
new one.
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Symptom-to-FRU Index
The Symptom-to-FRU Index lists the symptoms and errors
and the possible causes. The most likely cause is listed
first.
Note: Perform the FRU replacement or actions in the
sequence shown in the FRU/Action columns. If a
FRU replacement does not solve the problem, put
the original part back in the computer. Do not
replace a non-defective FRU.
This index can also be used to help you decide the next
possible FRUs to be replaced when servicing a computer.
Numeric error codes show the errors detected in POST or
system operation (runtime). In the following error codes, X
can be any number. If no codes are available, use narra-
tive symptoms.
If the symptom is not listed, go to “Undetermined
Problems” on page 47.
Note: For IBM devices not supported by diagnostic codes
in this ThinkPad computer, see the manual for that
device.
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Numeric Error Codes
The following is a list of the message that the BIOS can
display. Most of them occur during POST. Some of them
display information about a hardware device, e.g., the
amount of memory installed. Others may indicate a
problem with a device, such as the way it has been config-
ured. Following the list are explanations of the messages
and remedies for reported problems.
If the system fails after you make changes in the Setup
menus, reset the computer, enter Setup and install Setup
defaults or correct the error.
Symptom/Error FRU/Action in Sequence
0200
1. Reseat hard disk drive.
Failure Fixed
Disk
2. Load Setup Defaults in BIOS Setup
Utility.
3. Hard disk drive
4. System board
0211
Go to “Keyboard and Auxiliary Input
Device Checkout” on page 30.
Stuck Key
0211
Go to “Keyboard and Auxiliary Input
Device Checkout” on page 30.
Keyboard
error
0212
Go to “Keyboard and Auxiliary Input
Device Checkout” on page 30.
Keyboard
Controller
Failed
0213
Unlock external keyboard.
Keyboard
locked —
Unlock key
switch
0220
Load Setup Defaults in BIOS Setup Utility.
Monitor type
does not
match CMOS
— Run Setup
0230
1. BIOS ROM
Shadow RAM
Failed at
2. System board
offset:nnnn
0231
1. DIMM
System RAM
Failed at
2. System board
offset:nnnn
0232
1. DIMM
Extended
2. System board
RAM Failed
at offset:nnnn
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Symptom/Error FRU/Action in Sequence
0250
Replace backup battery (RTC) and run
BIOS Setup Utility to reconfigure the
system time, then reboot the system.
System
battery is
dead —
Replace and
run SETUP
0251
1. Backup battery (RTC)
System
CMOS
2. Run BIOS Setup Utility to reconfigure
the system, then reboot the system.
checksum
bad —
Default con-
figuration
used
0260
1. Backtup battery (RTC)
System timer
error
2. Run BIOS Setup Utility to reconfigure
the system, then reboot the system.
3. System board
0270
1. Backtup battery (RTC)
Real time
clock error
2. Run BIOS Setup Utility to reconfigure
the system, then reboot the system.
3. System board
0280
1. Load Setup Defaults in the BIOS
Setup Utility.
Previous boot
incomplete —
Default con-
figuration
2. Backup battery (RTC)
3. System board
used
0281
1. Load Setup Defaults in the BIOS
Setup Utility.
Memory size
found by
2. DIMM
POST dif-
fered from
CMOS
3. System board
02B0
1. Check that the drive is defined with
the proper diskette type in BIOS
Setup Utility.
Diskette drive
A error
2. Go to “Diskette Drive Checkout” on
page 28.
02B2
1. Check that the drive is defined with
the proper diskette type in BIOS
Setup Utility.
Incorrect
Drive A type
— run
2. Go to “Diskette Drive Checkout” on
page 28.
SETUP
02D0
1. CPU card
System
2. System board
cache error
— Cache dis-
abled
02F0
1. CPU card
CPU ID:
2. System board
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Symptom/Error FRU/Action in Sequence
02F5
1. DIMM
DMA Test
Failed
2. CPU card
3. System board
02F6
1. DIMM
Software NMI
Failed
2. CPU card
3. System board
02F7
1. DIMM
Fail-Safe
Timer NMI
Failed
2. CPU card
3. System board
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Error Messages
Symptom/Error FRU/Action in Sequence
Device
1. Load Setup Defaults in BIOS Setup
Address Con-
flict
Utility.
2. Backup battery (RTC)
3. System board
Allocation
Error for:
device
1. Load Setup Defaults in BIOS Setup
Utility.
2. Backup battery (RTC)
3. System board
Failing Bits:
nnnn
1. DIMM
2. BIOS ROM
3. System board
Invalid
1. BIOS ROM
System Con-
figuration
Data
2. System board
I/O device
IRQ conflict
1. Load Setup Defaults in BIOS Setup
Utility.
2. Backup battery (RTC)
3. System board
Operating
system not
found
1. Enter BIOS Setup Utility and see if
the hard disk drive and diskette drive
A: are properly identified.
2. Diskette drive (FDD ASM)
3. Hard disk drive
4. System board
Critical
battery low
Save your work; then connect the AC
Adapter to the computer to recharge the
battery.
No Beep Symptoms
Symptom/Error
FRU/Action in Sequence
No beep, power-on
indicator on, LCD
blank, no POST
Ensure every connector is
connected tightly and cor-
rectly.
DIMM
Reseat CPU card.
CPU card
System board
No beep, power-on
indicator off, LCD
blank during POST
Battery ASM
AC Adapter
DC-DC & BATT board ASM
System board
No beep, power-on
indicator on, LCD
blank during POST
Reseat DIMM.
CPU card
System board
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Symptom/Error
FRU/Action in Sequence
No beep during
POST but system
runs correctly.
Speaker
LCD-Related Symptoms
Symptom/Error
FRU/Action in Sequence
LCD backlight not
working
1. Reseat the LCD connector.
2. Check the LCD inverter ID
3. LCD FPC ASM
4. LCD inverter
LCD too dark
LCD brightness
cannot be adjusted
5. LCD
LCD contrast cannot
be adjusted
6. System board
LCD screen unread-
able
1. Reseat the LCD connector.
2. Check the LCD inverter ID
3. LCD FPC ASM
4. LCD inverter
Character missing
pels
Screen abnormal
5. LCD
Wrong color dis-
played
6. System board
LCD has extra hori-
zontal or vertical lines
displayed.
1. Check the LCD inverter ID
2. LCD FPC ASM
3. LCD inverter
4. LCD
5. System board
Keyboard-Related Symptoms
Symptom/Error
FRU/Action in Sequence
Keyboard (one or
more keys) doesn't
work.
1. Reseat the keyboard cable.
2. Keyboard
3. System board
Indicator-Related Symptoms
Symptom/Error
FRU/Action in Sequence
Indicator incorrectly
remains off or on, but
system runs cor-
rectly.
1. Reseat the LED board.
2. LED board
3. System board
Power-Related Symptoms
Symptom/Error
FRU/Action in Sequence
Power shuts down
during operation.
1. Battery
2. AC Adapter
3. DC/DC & Charger board ASM
4. System board
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Symptom/Error
FRU/Action in Sequence
The system will not
power on.
1. Battery ASM
2. AC Adapter
3. DC/DC & Charger board ASM
4. System board
The system will not
power off.
1. Press and hold the power
switch for more than 4
seconds
2. DC/DC & Charger board ASM
3. System board
Battery can't be
charged.
Battery
DC/DC & Charger board ASM
Combobay board
System board
PC Card (PCMCIA)-Related Symptoms
Symptom/Error
FRU/Action in Sequence
System cannot detect
the PC Card
1. PC Card (PCMCIA) slots
assembly
(PCMCIA)
2. System board
Speaker-Related Symptoms
Symptom/Error
FRU/Action in Sequence
Speakers make noise
or no sound comes
from system.
1. Speaker
2. System board
In DOS or Windows
multimedia programs,
no sound comes from
the computer.
1. Speaker
2. System board
Power Management-Related Symptoms
Symptom/Error
FRU/Action in Sequence
The system will not
enter hibernation
mode.
1. Keyboard (if control is from
the keyboard)
2. Hard disk drive
3. System board
The system will not
wake up from
1. Keyboard (if control is from
the keyboard)
hibernation mode.
2. Hard disk drive
3. System board
The system will not
enter suspend mode
after closing the LCD.
1. Lid switch
2. System board
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Symptom/Error
FRU/Action in Sequence
Battery fuel-gauge
does not go higher
than 90%.
1. Remove Battery ASM and let
it cool for 2 hours.
2. Refresh battery (continue
using battery in BIOS Setup
mode until power off, then
charge battery).
3. Battery
4. DC/DC & Charger board
5. System board
System configuration
does not match the
installed devices.
1. Load Setup Defaults and
reboot the system.
2. Reseat the Combobay ASM.
System hangs
intermittently.
1. Reseat Hard Disk/Combobay
ASM.
2. Fan ASM
3. System board
Peripheral-Device-Related Symptom
Symptom/Error
FRU/Action in Sequence
External display does
not work correctly.
System board
USB does not work
correctly.
System board
Print problems.
Run printer self-test.
Printer driver
Printer cable
System board
Serial or parallel port
device problems.
Device driver
Device cable
Device
System board
Note: If you cannot find a symptom or an error in this list
and the problem remains, see “Undetermined
Problems” on page 47.
Intermittent Problems
Intermittent system hang problems can be caused by a
variety of reasons that have nothing to do with a hardware
defect, such as cosmic radiation, electronic discharge, or
software errors. FRU replacement should be considered
only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the system
board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRUs.
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3. If any error is detected, replace the FRU shown by
the FRU code.. Rerun the test to verify that no more
errors exist.
Undetermined Problems
You are here because the diagnostic tests did not identify
which adapter or device failed, which installed devices are
incorrect, whether a short circuit is suspected, or whether
the system is inoperative. Follow these procedures to
isolate the failing FRU (do not isolate nondefective FRUs).
Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power System
Checkout” on page 33).
1. Power off the computer.
2. Visually check them for damage. If any problems are
found, replace the FRU.
3. Remove or disconnect all of the following devices:
a. Non-IBM devices
b. Devices attached to the ThinkPad Port
Replicator with Advanced Etherjet Feature
c. Printer, mouse, and other external devices
d. Battery ASM
e. Hard disk drive
f. DIMM
g. CD-ROM and Diskette Drive (FDD ASM) in the
Combobay (UltraBay FX)
h. PC Cards (PCMCIA)
4. Power on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed
devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRUs
one at a time. Do not replace a non-defective FRU.
a. System board
b. LCD panel ASM
c. CPU card
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CE Utility Program Diskette
Note: You can download the CE Utility Program Diskette
from the IBM website.
Setting the LCD Panel ID
There is an EEPROM in the inverter which stores its sup-
ported LCD type ID code. If you replace a LCD with one of
a different brand or use a new inverter, the ID information
in the inverter EEPROM should be updated.
Follow the steps below to set the LCD Panel ID:
1. Boot from the Utility Program Diskette.
2. Select LCD Panel ID Utility from PC DOS 7.0
Startup Menu.
3. Follow the instructions on the screen to read the
current or to set a new LCD Panel ID code.
Note: When you set a new LCD Panel ID and the
new LCD is not yet enabled (to function),
connect an external CRT to see the program
execution process.
Attention: Make sure the new ID code you choose
corresponds to the LCD brand and type. If you write a
wrong ID into the inverter, just reboot and re-execute
the program and input the correct ID code.
4. Restart the computer — the new LCD should work
normally.
Note: If the LCD cannot display after changing the ID
code, make sure you write the correct ID code or
try reconnecting the LCD FPC cable connectors.
Setting the Thermal Sensor
The system is equipped with sensors to protect against
system overheating. By setting the system and processor
thermal thresholds, the system can turn on the cooling Fan
ASM or shut down automatically when the temperature
reaches the defined threshold parameters.
System experiencing frequent auto sensor shutdown may
need to reset the thermal sensor threshold and execute
the Fan ASM test to ensure the normal operation of the
cooling Fan ASM (refer to “Fan ASM Checkout” on
page 29).
Follow the steps below to set the thermal threshold:
1. Boot from the Utility Program Diskette.
2. Select Thermal Sensor Utility from PC DOS 7.0
Startup menu, then press F4.
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Writing the RFID Data
The EEPROM on the system board contains the system
unit serial number and the system board serial number.
When you replace the system board, restore the system
unit serial number using the RFID Utility in the ThinkPad
CE Utility Diskette. The serial number label is attached to
the computer.
This utility allows you to
add S/N data to the EEPROM (option 1)
read S/N data from the EEPROM (option 2)
delete S/N data from the EEPROM (option 3)
Follow the instructions on the screen.
Flash UUID
The EEPROM on the system board contains the Universal
Unique ID (UUID) — that is, for Microsoft or Internet use.
When you replace the system board using the Flash UUID
Utility in the ThinkPad CE Utility Diskette. The UUID utility
will automatically assign the UUID via Windows.
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Running the Diagnostics
PC Doctor for DOS is used to perform diagnostics on the
ThinkPad 390E.
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PC Doctor System Diagnostics
Note: Some test items require tools as shown below:
FDD: Erasable 2HD diskette
Parallel: Wrap plug (P/N: 72X8546)
Serial: Wrap plug (P/N: 72X8546)
PCMCIA: PC test card (P/N: 35G4703)
CD-ROM: Any data and audio CDs
ThinkPad 390E PC Doctor for DOS Diskettes
1 and 2 (available from the website)
ThinkPad 390E CE Utility Diskette (available
from the website)
To run PC Doctor:
1. Shutdown the computer.
2. Insert the PC Doctor for DOS diskette #1 into the
diskette drive.
3. Turn on the computer.
4. Select the correct model name and test type:
Option 1: TP-390E without audio
Option 2: TP-390E with audio
and press Enter.
5. When prompted, remove the diskette from the
diskette drive; then insert the PC Doctor for DOS
diskette #2 into the diskette drive and press any key.
The PC Doctor for DOS diagnostics program screen
appears.
To use PC Doctor:
1. Press the left and right arrow keys to move around
the main menu. Press Enter to enable the highlighted
option. The main options are:
Diagnostics
Interactive Tests
Hardware Info
Utility
Quit
2. Press the up and down arrow keys to move in a
selected menu. Press Enter to enable the highlighted
option.
Note: You can press F1 for help.
The Diagnostics and Interactive Tests menus contain test
items you perform on the computer. After performing a
test, press F3 to view the test result log for detailed infor-
mation.
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PC Doctor Diagnostics Error Codes and
Messages: The following table does not include user-
initiated aborts, which display the error type 195.
Error Code 0-199
Error Code
Test(s)
Message
0-199
Y2K
Year 2000 issue detected
FRU/Action in Sequence:
Backup battery (RTC)
System board
Error Code 1-1 to 1-260
Error Code
Test(s)
Message
1-1
SMBUS
No SMBUS detected (if
iFailNoSmbus=1)
1-34
DMA
DMA transfer buffer allo-
cate
1-198
SMBUS
No SMBUS detected (if
iFailNoSmbus=0)
1-254
1-255
1-256
1-260
DMA
DMA
DMA
IRQ
DMA transfer
DMA page register
DMA register
IRQ controller
FRU/Action in Sequence:
System board
Error Code 1-286 to 1-300
Error Code
Test(s)
Message
1-286
Timer
Timer 0
BIOS timer
Timer 1
1-287
Timer
RAM refresh
Timer 2
1-288
1-292
1-298
1-299
1-300
Timer
CMOS RAM
RTC
Pattern test
Time update
Periodic interrupt
Alarm interrupt
RTC
RTC
FRU/Action in Sequence:
Check BIOS setting
Backup battery (RTC)
System board
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Error Code 5-16 to 15-36
Error Code
5-16
Test(s)
Video
Video
Video
Video
Message
Memory pattern failed
Video page test failed
Register failed
5-24
5-26
5-199
Could not initialize mode
13H for register test
11-2
COM
COM
COM
COM
COM
COM
Timeout sending
LCR/MCR fail
11-13
11-14
11-15
11-40
11-197
Internal loopback
External loopback
No interrupt detected
No FIFO part (can't run
FIFO test)
IR mode enabled (can't
run serial test)
No external loopback
adapter (if prompt times
out)
11-198
11-286
11-290
14-15
COM
COM
COM
LPT
Aborted
Baudrate register
DLAB
External loopback fail
No interrupt
14-40
LPT
14-196
LPT
Test aborted (too many
failures)
14-197
LPT
No loopback (prompt
timed out)
14-250
15-1
LPT
USB
USB
Data register
Not detected
Register failed
15-36
FRU/Action in Sequence:
System board
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Error Code 18-1 to 18-27
Error Code
18-1
Test(s)
Message
PCMCIA
PCMCIA
PCMCIA
No PCMCIA detected
Incorrect PCMCIA version
18-5
18-9
Incorrect number of
sockets
18-24
18-27
PCMCIA
PCMCIA
Index register failed
Socket configuration read
error
FRU/Action in Sequence:
PCMCIA holder
System board
Error Code 20-1 to 71-41
Error Code
20-1
Test(s)
PCI
Message
No PCI detected
20-5
PCI
Incorrect PCI BIOS
version
20-27
PCI
Problem reading PCI con-
figuration
20-196
25-14
25-32
PCI
IDE
IDE
Too many PCI errors
Controller data loop
Inquiry data change
between reads
25-195
25-198
IDE
IDE
User abort
No drive parameters
readable
Testing parameters out of
range
25-250
25-260
25-262
71-1
IDE
IDE
IDE
SB
POST/BIST
Read/verify
Seek error
PNPISA sound card
detected, but not enabled
PCI sound card detected,
but not enabled
Sound card not detected
DSP data loopback failed
IRQ test failed
71-11
71-40
71-41
SB
SB
SB
DMA test failed
FRU/Action in Sequence:
System board
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Error Code 75-1
Error Code
Test(s)
ACCHARGER
Message
75-1
AC Charger not sup-
ported
FRU/Action in Sequence:
DC-DC & BATT board ASM
System board
Error Code 89-250 to 89-294
Error Code
89-250
Test(s)
CPU
Message
Math coprocessor
Registers
89-266
CPU
MMX
89-278
89-282
89-286
89-294
CPU
CPU
CPU
CPU
Arithmetics
Logical ops
String ops
Exceptions
FRU/Action in Sequence:
Reload BIOS default setting
CPU card
System board
Error Code 170-1 to 175-198
Error Code
Test(s)
Message
170-1
LM80/LM81
Chip not detected
(iFailNoLm80=1)
170-27
LM80/LM81
LM80/LM81
All interrupts masked
170-198
Chip not detected
(iFailNoLm80=0)
170-250
175-1
LM80/LM81
Interrupt condition
detected
LM75/
Max1617/
FAN
Chip not detected
(iFailNoLm80=1)
Fan test not supported
No fan detected
175-198
LM75/
Max1617
Chip not detected
(iFailNoLm80=0)
FRU/Action in Sequence:
System board
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Error Code 175-199
Error Code
Test(s)
Message
175-199
FAN
Fan test failed
FRU/Action in Sequence:
Fan ASM
System board
Error Code 175-250 to 185-262
Error Code
Test(s)
Message
175-250
LM75/
Max1617
Interrupt condition
detected
185-1
RFID/
Asset ID not supported
ALERTPACK
SMBUS not detected (if
not required)
AlertPack not supported
AlertPack not detected (if
not required)
185-2
185-5
185-9
ALERTPACK
ALERTPACK
Transmission timeout
Invalid revision
RFID/
ALERTPACK
SMBUS not detected (if
required)
AlertPack not detected (if
required)
185-16
ALERTPACK
Pattern test
185-262
RFID/
ALERTPACK
Problem reading
EEPROM
Bad header checksum
Bad area checksum
Problem detecting
antenna
No antenna detected
FRU/Action in Sequence:
System board
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Error Code 201-1 to 201-198
Error Code
Test(s)
Message
201-1
DIMM
No SMBus detected
(iFailNoSmbus=1)
No DIMMs detected
(iFailNoDimms=1)
201-13
DIMM
EEPROM write protect
failed (iFailEpWr=1)
201-25
DIMM
DIMM
Bad EEPROM checksum
201-198
No SMBus detected
(iFailNoSmbus=0)
FRU/Action in Sequence:
DIMM
System board
Error Code 202-1 to 202-18
Error Code
Test(s)
Message
202-1
CACHE
CPU not in correct mode
for test
202-3
CACHE
CACHE
NMI detected during
cache test
202-18
Cache failed random
pattern test
FRU/Action in Sequence:
System board
Error Code 206-16 to 206-290
Error Code
206-16
Test(s)
FD
Message
Sector pattern test failed
206-27
FD
Read failure (not able to
detect disk size)
206-198
206-262
206-290
FD
FD
FD
Not able to detect disk
size parameters
Read, write or verify
failure
Seek failed
FRU/Action in Sequence:
Reseat diskette drive cable
Diskette drive (FDD ASM)
System board
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Error Code 215-1 to 215-254
Error Code
Test(s)
Message
215-1
CDROM
No drive or MSCDEX
driver detected
215-196
215-254
CDROM
CDROM
Too many errors
Sector read failed
FRU/Action in Sequence:
Reseat CD-ROM cable
CD-ROM drive
System board
Error Code 217-14 to 217-262
Error Code
217-14
Test(s)
HD
Message
Controller data loop
217-32
HD
Inquiry data change
between reads
217-195
217-198
HD
HD
User abort
No drive parameters
readable
Testing parameters out of
range
217-250
217-260
217-262
HD
HD
HD
POST/BIST
Read/verify
Seek error
FRU/Action in Sequence:
Reload BIOS default setting
Hard disk connector
Hard disk drive
Error Code 301-250 to 301-266
Error Code
301-250
301-254
301-258
301-266
Test(s)
KBD
Message
Interrupt
POST
KBD
KBD
Stuck keys
Interface
KBD
FRU/Action in Sequence:
Reseat keyboard connector
Keyboard
System board
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Error Code 304-1 to 304-199
Error Code
Test(s)
Message
304«1
BATTERY
No battery installed
No battery detected
General battery failure
304«199
BATTERY
FRU/Action in Sequence:
Battery pack
DC-DC & BATT board ASM
System board
Error Code 415-1 to 415-250
Error Code
Test(s)
Message
415-1
MODEM
PNPISA modem detected
but not enabled
PCI modem detected but
not enabled
Modem not detected
Modem ATZ
415-250
COM/Modem
No dial tone detected
FRU/Action in Sequence:
Reseat Modem card
Modem card
System board
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LCD FRU Replacement Notice: The TFT LCD
for the notebook computer contains over 2,359,296 thin-
film transistors (TFTs). A small number of missing, discol-
ored, or lighted dots (on all the time) is characteristic of
TFT LCD technology, but excessive pixel problems can
cause viewing concerns. The LCD should be replaced if
the number of missing, discolored, or lighted dots in any
background is:
SVGA (12.1"): 5 or more bright dots, 5 or more dark
dots, or a total of 9 or more bright and dark dots
XGA (13.3"/14.1"): 8 or more bright dots, 8 or more
dark dots, or a total of 9 or more bright and dark dots
Replacing the system Board: When you
replace the system board, restore the system unit serial
number using the RFID Utility and reassign the UUID using
the Flash UUID Utility in the ThinkPad 390E CE Utility
Diskette. See “Writing the RFID Data” on page 49 and
“Flash UUID” on page 49 respectively.
Note: Do not power off the computer while restoring the
RFID.
Screw Notices: When you service this machine, do
the following,
Keep the screw kit (P/N 12J0808) in your tool bag.
Always use new screws. Plastic-coated screws
cannot be reused.
Use a torque screwdriver if possible.
Screw Tightening Information p.Loose screws
can cause a reliability problem. The IBM ThinkPad
compute addresses this problem with plastic-coated
screws. Tighten screws as follows,
Plastic to plastic
Logic card to plastic
Torque driver
Turn an additional
90 degrees after
the screw head
touches the
surface of the
plastic part.
Turn an additional
180 degrees after
the screw head
touches the
surface of the logic
card.
If you have a
torque driver, refer
to the torque
instructions with
each step.
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Battery ASM
To remove the Battery ASM, press the latch to release,
then pull out the Battery ASM.
Reverse the steps described above when installing a new
battery pack.
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Hard Disk Drive
Warning
Do not drop or apply any shock to the hard disk drive.
The hard disk drive is sensitive to physical shock.
Incorrect handling can cause damage and permanent
loss of data on the drive.
Before removing the drive, have the user make a
backup copy of all the information on the drive if pos-
sible.
Never remove the drive while the system is operating
or is in suspend mode.
To remove the hard disk drive:
1. Use a coin to unscrew the hard disk drive screw.
Note: The screw cannot be removed from the cover.
2. Gently pull out the cover of the hard disk drive
module.
3. Carefully slide out the hard disk drive module to
remove.
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Combo Bay
To remove the Combo Bay, press and hold the lock to
release, then slide out the Combo Bay module to remove.
Diskette Drive (FDD ASM)
To remove the Diskette Drive (FDD ASM):
1. Remove the four screws securing the Diskettte Drive
(FDD ASM) as shown.
2. Disconnect the Diskette Drive (FDD ASM) cable from
the connector.
3. Slide out the Diskette Drive (FDD ASM) to remove.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2.5 x 3.5L
(3)
Flat head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
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CD-ROM ASM
To remove the CD-ROM ASM:
1. Remove the four screws securing the CD-ROM ASM.
2. Carefully slide out the CD-ROM ASM to remove.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2.5x 4L (4)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
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Combo Bay FPC
To remove the Combo Bay FPC:
1. Remove the two screws securing the Combo Bay
FPC.
2. Carefully disconnect the Combo Bay FPC from the
connector.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2.5x 3.5L
(2)
Pan head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
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Hard Disk Adapter Combo Bay ASM
To remove the second hard disk drive from the hard disk
drive adapter:
1. Remove the two screws of the Combo Bay adapter.
2. Slide the hard disk drive out and up to remove.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M3 x 5L (2)
Pan head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
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Modem Card
“Battery ASM” on page 62
To remove the modem card:
1. Use a flat-bladed screwdriver to remove the screw on
the modem door.
2. Carefully release the latches on both sides of the
modem card.
3. Gently pull out the cable from the connector to
remove the modem card.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2 x 18L (1)
Pan head,
black
2.0kgf-cm
Note: The screws do not separate from the modem board
cover.
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Backup Battery (RTC)
“Battery ASM” on page 62
“Modem Card” on page 68
Safety Notice 4: Translation on page 7
The backup battery is a lithium battery and can cause
a fire, an explosion, or severe burns. Do not recharge
it, remove its polarized connector, disassemble it, heat
it above 100°C (212°F), incinerate it, or expose its cell
contents to water. Dispose of the battery as required
by local ordinances or regulations. Use of an incorrect
battery can result in ignition or explosion of the
battery. Replacement batteries can be ordered from
IBM or IBM Authorized Dealers.
Use your thumb first to pull out the backup battery (RTC).
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Keyboard
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
To remove the keyboard:
1. Use a flat-bladed screwdriver to release the latches to
lift the middle cover away.
2. Remove the two screws securing the keyboard.
Size (Quan-
tity)
Head &
Color
Step
Torque
3
M2 x 4L (2)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
3. Lift the keyboard up to expose the keyboard con-
nector.
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4. Use a flat-bladed screwdriver to release the cable
from the connector.
5. Remove the keyboard from the lower case.
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LED Board
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Keyboard” on page 70
To remove the LED board:
1. Remove the screw securing the LED board then dis-
connect the LED cable from the connector.
2. Lift the LED board.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2 x 4L (1)
Flat head,
silver
2.0 kgf-cm
Note: Make sure you use the correct screw for replacement.
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Upper Heatsink
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Keyboard” on page 70
Size (Quan-
tity)
Head &
Color
Step
Torque
1
2
3
M2.5 x 18L
(3)
Pan head,
black
2.0 kgf-cm
M2 x 18L (3)
Pan head,
black
2.0 kgf-cm
1.6 kgf-cm
M2 x 4L (4)
Flat head,
silver
Note: Make sure you use the correct screw for replacement.
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PCMCIA Slots
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Keyboard” on page 70
“Upper Heatsink” on page 73
To remove the PCMCIA slots:
1. Remove the three screws securing the PCMCIA slot
board.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2 x 18L (3)
Pan head,
black
2.0 kgf-cm
Note: Make sure you use the correct screw for replacement.
2. Use a flat-bladed screwdriver to disconnect the
PCMCIA card from the connector.
3. Carefully remove the PCMCIA card.
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CAUTION:
When reassembling this section of the machine, the
upper heatsink must be reassembled first before the
PCMCIA slots.
CPU Board
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Keyboard” on page 70
Use a stick to remove the CPU board.
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LCD Panel ASM
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Keyboard” on page 70
To remove the LCD Panel ASM:
1. Remove the two screws securing the LCD FPC cable.
2. Remove the LCD FPC cable.
3. Disconnect the LCD FPC cable from the lower case
(12.1").
Disconnect the LCD FPC cable and LVDS board
(13.3" and 14.1").
4. Turn the notebook over; then remove four screws
securing the LCD Panel ASM as shown.
5. Pull out the LCD Panel ASM.
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Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2.5 x 10L
(1)
Pan head,
silver
12.1"L 1.6
kgf«cm
M2 x 4L (1)
Pan head,
black
12.1"R
1.6kgf-cm
2
M2.5 x 18L
(1)
Pan head,
silver
13.3" and
14.1"
M2 x 10L (1)
Pan head,
silver
L:1.6 kgf-cm
R:1.6 kgf-cm
3
M2.5 x 6L (4)
Flat head,
black
3.5 kgf-cm
Note: Make sure you use the correct screw for replacement.
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Upper Cover ASM
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LED Board” on page 72
“Upper Heatsink” on page 73
“LCD Panel ASM” on page 76
To remove the upper case:
1. Remove the screws from the upper cover ASM.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2 x 4L (3)
Flat head,
silver
1.6 kgf-cm
2
M2 x 18L (3)
Pan head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
2. Turn the notebook over. Then remove the 4 screws
from the base cover.
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Size (Quan-
tity)
Head &
Color
Step
Torque
3
M2.5 x 6L (1)
Flat head,
black
2.0 kgf-cm
4
M2.5 x 18L
(3)
Pan head,
black
2.0 kgf-cm
Note: Make sure you use the correct screw for replacement.
3. Use a flat-bladed screwdriver to remove the latch.
4. Disconnect the cable from the main unit. Now you
can remove the upper cover ASM from the base
cover ASM.
ThinkPad 390E 79
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IMM Lower Heatsink ASM
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LED Board” on page 72
“Upper Heatsink” on page 73
“CPU Board” on page 75
“LCD Panel ASM” on page 76
“Upper Cover ASM” on page 78
To remove the IMM lower heatsink ASM:
1. Remove the 2 screws securing the IMM lower
heatsink ASM. Lift the IMM lower heatsink ASM up to
remove.
2. Disconnect the power cable from the connector.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2.5 x 6L (2)
Flat head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
80 ThinkPad 390E
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Fan ASM
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LED Board” on page 72
“Upper Heatsink” on page 73
“CPU Board” on page 75
“LCD Panel ASM” on page 76
“Upper Cover ASM” on page 78
“IMM Lower Heatsink ASM” on page 80
To remove the fan ASM:
1. Remove the screw securing the fan ASM. Lift the fan
ASM up to remove.
2. Remove the two screws securing the fan ASM.
3. Remove the mylar from the fan ASM.
ThinkPad 390E 81
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Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2 x 4L (1)
Flat head,
silver
1.6 kgf-cm
2
M2.5 x 3.5L
(2)
Flat head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
82 ThinkPad 390E
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Power Latch, IR Board, and DC-DC &
BATT Board
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LED Board” on page 72
“Upper Heatsink” on page 73
“CPU Board” on page 75
“LCD Panel ASM” on page 76
“Upper Cover ASM” on page 78
“IMM Lower Heatsink ASM” on page 80
“Fan ASM” on page 81
To remove these boards and latch:
1. Remove the power latch and IR board.
2. Remove the screw securing the DC-DC & BATT
board and disconnect the DC-DC & BATT board from
the base cover ASM.
Size (Quan-
tity)
Head &
Color
Step
Torque
3
M2.5 x 6L (1)
Pan head,
black
3.2 kgf-cm
Note: Make sure you use the correct screw for replacement.
ThinkPad 390E 83
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System Board
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LED Board” on page 72
“Upper Heatsink” on page 73
“CPU Board” on page 75
“LCD Panel ASM” on page 76
“Upper Cover ASM” on page 78
“IMM Lower Heatsink ASM” on page 80
“Fan ASM” on page 81
“Power Latch, IR Board, and DC-DC & BATT Board”
on page 83
Note: See “Replacing the system Board” on page 61
before proceeding.
Remove the two screws from the system board and gently
remove the system board from the base cover ASM.
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2.5 x 6L (2)
Pan head,
black
3.2 kgf-cm
Note: Make sure you use the correct screw for replacement.
84 ThinkPad 390E
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Combo Bay Interposer Board
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LED Board” on page 72
“Upper Heatsink” on page 73
“CPU Board” on page 75
“LCD Panel ASM” on page 76
“Upper Cover ASM” on page 78
“IMM Lower Heatsink ASM” on page 80
“Fan ASM” on page 81
“Power Latch, IR Board, and DC-DC & BATT Board”
on page 83
“System Board” on page 84
Disconnect the Combo Bay Interposer Board from the
system board.
ThinkPad 390E 85
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LCD Bezel ASM 14.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
Remove the three screws securing the LCD bezel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2.5 x 6L (3)
Pan head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
86 ThinkPad 390E
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Speaker ASM 14.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 14.1"” on page 86
To remove the speaker:
1. Carefully disconnect the speaker cable from the con-
nector.
2. Remove the six screws securing the speaker.
3. Gently lift the speaker away from the display panel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2 x 4L (2)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
ThinkPad 390E 87
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VR Board ASM 14.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 14.1"” on page 86
“Speaker ASM 14.1"” on page 87
To remove the VR board ASM:
1. Disconnect the power cable from the VR board.
2. Carefully remove the VR board from the display
panel.
88 ThinkPad 390E
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Microphone ASM 14.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 14.1"” on page 86
“Speaker ASM 14.1"” on page 87
“VR Board ASM 14.1"” on page 88
To remove the microphone ASM:
1. Disconnect the power cable from the microphone.
2. Lift the LCD away from the display panel.
LCD Panel ASM 14.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 14.1"” on page 86
“Speaker ASM 14.1"” on page 87
“VR Board ASM 14.1"” on page 88
“Microphone ASM 14.1"”
Remove the screw covers and screws.
ThinkPad 390E 89
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Size (Quan-
tity)
Head &
Color
Step
Torque
M2 x 4L (2)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
90 ThinkPad 390E
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LCD Inverter ASM 14.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 14.1"” on page 86
“Speaker ASM 14.1"” on page 87
“VR Board ASM 14.1"” on page 88
“Microphone ASM 14.1"” on page 89
“LCD Panel ASM 14.1"” on page 89
Note: See “Setting the LCD Panel ID” on page 48.
To remove the LCD inverter ASM:
1. Disconnect the cable from the inverter board.
2. Lift the inverter board away from the display panel.
ThinkPad 390E 91
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LCD FPC ASM 14.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 14.1"” on page 86
“Speaker ASM 14.1"” on page 87
“VR Board ASM 14.1"” on page 88
“Microphone ASM 14.1"” on page 89
“LCD Panel ASM 14.1"” on page 89
Disconnect the LCD FPC cable from the LCD.
Note: The LCD FPC cable has a double-sided adhesive
tape attached on its back side. Two current black
tapes (LCD FPC Stopper Tape) must be applied to
this cable.
92 ThinkPad 390E
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LCD Bezel ASM 13.3"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
Remove the three screws securing the LCD bezel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2.5 x 6L (3)
Pan head,
black
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
ThinkPad 390E 93
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Speaker ASM 13.3"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 13.3"” on page 93
To remove the speaker:
1. Carefully disconnect the speaker cable from the con-
nector.
2. Remove the five screws securing the speaker.
3. Gently lift the speaker away from the display panel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2 x 4L (5)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
94 ThinkPad 390E
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VR Board ASM 13.3"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 13.3"” on page 93
“Speaker ASM 13.3"” on page 94
To remove the VR board ASM:
1. Disconnect the power cable from the VR board.
2. Carefully remove the VR board from the display
panel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2 x 4L (1)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
ThinkPad 390E 95
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LCD Inverter ASM 13.3"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 13.3"” on page 93
“Speaker ASM 13.3"” on page 94
“VR Board ASM 13.3"” on page 95
Note: See “Setting the LCD Panel ID” on page 48.
To remove the LCD inverter ASM:
1. Disconnect the cable from the inverter board.
2. Lift the inverter board away from the display panel.
96 ThinkPad 390E
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Microphone ASM 13.3"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 13.3"” on page 93
“Speaker ASM 13.3"” on page 94
“VR Board ASM 13.3"” on page 95
“LCD Inverter ASM 13.3"” on page 96
To remove the microphone ASM:
1. Disconnect the power cable from the microphone.
2. Lift the LCD away from the display panel.
ThinkPad 390E 97
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LCD Panel ASM 13.3"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 13.3"” on page 93
“Speaker ASM 13.3"” on page 94
“VR Board ASM 13.3"” on page 95
“LCD Inverter ASM 13.3"” on page 96
“Microphone ASM 13.3"” on page 97
Size (Quan-
tity)
Head &
Color
Step
Torque
1
M2 x 4L (1)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
98 ThinkPad 390E
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LCD FPC ASM 13.3"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 13.3"” on page 93
“Speaker ASM 13.3"” on page 94
“VR Board ASM 13.3"” on page 95
“LCD Inverter ASM 13.3"” on page 96
“Microphone ASM 13.3"” on page 97
“LCD Panel ASM 13.3"” on page 98
Disconnect the LCD FPC cable from the LCD.
Note: The LCD FPC cable has a double-sided adhesive
tape attached on its back side. A current black
tape (LCD FPC Stopper Tape) must be applied to
this cable.
ThinkPad 390E 99
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LCD Bezel ASM 12.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
Remove the three screws securing the LCD bezel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2.5 x 6L (3)
Pan head,
black
3.2 kgf-cm
Note: Make sure you use the correct screw for replacement.
100 ThinkPad 390E
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Speaker ASM 12.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 12.1"” on page 100
To remove the speaker:
1. Carefully disconnect the speaker cable from the con-
nector.
2. Remove the five screws securing the speaker.
3. Gently lift the speaker away from the display panel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2 x 4L (5)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
ThinkPad 390E 101
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VR Board ASM 12.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 12.1"” on page 100
“Speaker ASM 12.1"” on page 101
To remove the VR board ASM:
1. Disconnect the power cable from the VR board.
2. Carefully remove the VR board from the display
panel.
Size (Quan-
tity)
Head &
Color
Step
Torque
2
M2 x 4L (1)
Flat head,
silver
1.6 kgf-cm
Note: Make sure you use the correct screw for replacement.
102 ThinkPad 390E
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LCD Inverter ASM 12.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 12.1"” on page 100
“Speaker ASM 12.1"” on page 101
“VR Board ASM 12.1"” on page 102
Note: See “Setting the LCD Panel ID” on page 48.
To remove the LCD inverter ASM:
1. Disconnect the cable from the inverter board.
2. Lift the inverter board away from the display panel.
ThinkPad 390E 103
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Microphone ASM 12.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 12.1"” on page 100
“Speaker ASM 12.1"” on page 101
“VR Board ASM 12.1"” on page 102
“LCD Inverter ASM 12.1"” on page 103
To remove the microphone ASM:
1. Disconnect the power cable from the microphone.
2. Lift the LCD away from the display panel.
LCD Panel ASM 12.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 12.1"” on page 100
“Speaker ASM 12.1"” on page 101
“VR Board ASM 12.1"” on page 102
“LCD Inverter ASM 12.1"” on page 103
“Microphone ASM 12.1"”
104 ThinkPad 390E
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Size (Quan-
tity)
Head &
Color
Step
Torque
2
M3 x 5L (4)
Flat head,
silver
3.2 kgf-cm
Note: Make sure you use the correct screw for replacement.
LCD FPC ASM 12.1"
“Battery ASM” on page 62
“Hard Disk Drive” on page 63
“Combo Bay” on page 64
“Keyboard” on page 70
“LCD Bezel ASM 12.1"” on page 100
“Speaker ASM 12.1"” on page 101
“VR Board ASM 12.1"” on page 102
“LCD Inverter ASM 12.1"” on page 103
“Microphone ASM 12.1"” on page 104
“LCD Panel ASM 12.1"” on page 104
Disconnect the LCD FPC cable from the LCD.
ThinkPad 390E 105
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Switch Location
Keyboard Lan-
guage
US/European
Japanese
J2
J3
ON
ON
OFF
ON
106 ThinkPad 390E
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System Unit Parts Listing
Index
Description
FRU
Number
1
MIDDLE COVER ASM
05K5481
ThinkPad 390E 107
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Index
Description
FRU
Number
2
3
4
LED BOARD ASM W/ CABLE
See Keyboard list
10L1154
UPPER HEATSINK FOR CELERON
AND DIXON
10L1930
05K5474
10L1308
UPPER HEATSINK FOR
DESCHUTES
5
CPU CARD (MMC-II,
CELERON-300)
CPU CARD (MMC-II, DIXON–300)
10L1277
CPU CARD (MMC-II,DESCHUTES-333) 10L1307
6
7
PCMCIA HOLDER ASM
UPPER COVER ASM 12.1"/13.3"
UPPER COVER ASM 14.1"
LID SWITCH ASM
05K5476
05K5478
05K5946
05K5479
10L1931
02K6519
05K5468
05K5994
05K8932
05K8933
05K9147
05K8934
05K8984
05K5916
05K5525
05K5487
10L1206
10L1153
8
9
MMO LOWER HEATSINK ASM
DC-DC & BATT BOARD ASM
FAN ASM
10
11
12
13
HDD DOOR ASM
HDD ASM 3.2GB
HDD ASM 4.0GB
HDD ASM 4.8GB
HDD ASM 6.4GB
HDD ASM 10.0GB
HDD KITTING PARTS ASM
HDD ADAPTER COMBO BAY ASM
BASE MISC PARTS
14
15
16
IR BOARD ASM
PLANAR (M/B) (W/ AGP) ASM FOR
BT-2
17
18
COMBO BAY INTERPOSER CARD
ASM
10L1156
10L1933
RJ-11 PCI MODEM CONNECTOR
ASM
19
BASE COVER ASM FOR M/2626
I/O DOOR
10L1936
10L1934
02K6520
02K6521
19-1
20
BATTERY (LIION) ASM
BATTERY (NIMH) ASM
(PANASONIC)
BATTERY (NIMH) ASM (TOSHIBA)
BATTERY SLIDER COVER
32MB DIMM SDRAM
02K6537
05K5942
10L1226
20-1
21
108 ThinkPad 390E
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Index
Description
FRU
Number
64MB DIMM SDRAM
DIMM DOOR ASM
10L1227
05K5484
11J8591
10L1296
05K5483
05K8996
05K8978
05K9075
05K8979
05K6155
05K2819
22
23
24
25
26
27
28
RTC ASM
PCI MODEM CARD ASM
MODEM DOOR ASM
COMBO CD-ROM + FDD ASM
FDD ASM
CD-ROM ASM (SANYO)
CD-ROM ASM (LG)
COMBO BAY BRACKET ASM
COMBO BAY FPC KIT
29
30
AC ADAPTER
AC ADAPTER 3P 56W (SANKEN)
AC ADAPTER 2P 56W (SANKEN)
AC ADAPTER 2P 56W (DELTA)
AC ADAPTER 3P 56W (DELTA)
02K6555
02K6554
02K6548
02K6550
KEYBOARD
KBD ASM US English
KBD ASM Canadian French
KBD ASM German
KBD ASM UK English
KBD ASM French
02K4705
02K4706
02K4707
02K4708
02K4709
02K4710
02K4711
02K4712
02K4713
02K4714
02K4715
02K4716
02K4717
02K4718
02K4719
02K4720
02K4721
02K4722
02K4723
02K4724
02K4725
02K4726
KBD ASM Dutch
KBD ASM Swedish/Finnish
KBD ASM Norwegian
KBD ASM Danish
KBD ASM Italian
KBD ASM European Spanish
KBD ASM Belgian
KBD ASM Swiss
KBD ASM Portuguese
KBD ASM Greek
KBD ASM Hebrew
KBD ASM Turkish
KBD ASM Arabic
KBD ASM Russian
KBD ASM Slovakian
KBD ASM Slovenian
KBD ASM Hungarian
ThinkPad 390E 109
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Index
Description
FRU
Number
KBD ASM Czech
02K4727
02K4728
02K4729
02K4730
02K4731
KBD ASM Japanese
KBD ASM Traditional Chinese
KBD ASM Korean
KBD ASM LA Spanish
Miscellaneous
MISC NAME PLATE LABEL PACK
RUBBER KIT
05K5921
05K5920
05K5914
05K5982
05K5489
FPC STOPPER TAPE
MYLAR PACK
SCREW PACK
M2.5 x 3.5L pan head, black
M3 x 5L pan head, black
M2 x 18L pan head, black
M2 x 4L flat head, silver
M2.5 x 18L pan head, black
M2.5 x 10L pan head, silver
M2 x 4L pan head, black
M2 x 10L pan head, silver
M2.5 x 6L flat head, black
M2.5 x 3.5L flat head, black
M2.5 x 6L pan head, black
M3 x 5L flat head, silver
FOOT L&R
05K5504
Others
AC Adapter 45W (2 PIN) (with infor-
mation label)
12J0536
12J0537
AC Adapter 45W (3 PIN) (with infor-
mation label)
Power cord (Japan 2 PIN)
13H5273
76H3514
Power cord (Argentina, Australia,
Papua New Guinea, New Zealand,
Paraguay, Uruguay)
Power cord (Bahamas, Barbados,
Bermuda, Bolivia, Canada, Cayman
Islands, Colombia, Costa Rica,
Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti,
Honduras,Jamaica, Korea (South),
Mexico, Netherlands, Antilles,
Nicaragua, Panama, Peru,
76H3516
Philippines, Saudi Arabia, Suriname,
Taiwan, Trinidad (West Indies),
U.S.A., Venezuela)
110 ThinkPad 390E
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Index
Description
FRU
Number
Power cord (Austria, Belgium,
Bulgaria, Czech Republic, Egypt,
Finland, France, Germany, Greece,
Hungary, Iceland, Indonesia,
76H3518
Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Spain,
Sweden, Turkey, former Yugoslavia)
Power cord (Denmark)
76H3520
76H3522
Power cord (Bangladesh, Pakistan,
South Africa, Sri Lanka)
Power cord (Thailand)
76H4866
76H3524
Power cord (Abu Dhabi, Albania,
Antigua, Bahrain, Brunei, Dubai, Fiji,
Hong Kong, India, Ireland, Kenya,
Kuwait, Macao, Malaysia, Nigeria,
Oman, People's Republic of China,
Qatar, Singapore, United Kingdom)
Power cord (Switzerland)
Power cord (Israel)
76H3528
76H3532
76H3530
13H5273
Power cord (Chile, Italy)
Power cord (Japan)
ThinkPad 390E 111
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LCD Unit Parts Listing
12.1" LCD ASM Parts Listing
Index
System Unit
FRU
Number
1
2
3
LCD BEZEL ASM (12.1" TFT)
05K5469
05K5477
05K2818
MICROPHONE ASM W/ HOLDER
CABLE ASM FOR SPK/MIC/VR
BOARD
4
5
6
7
8
9
SPEAKER ASM (12.1"/13.3")
VR BOARD ASM (12.1"/13.3")
LCD INVERTER (12.1" TFT)
LCD PANEL ASM (12.1" TFT)
LCD FPC ASM (12.1" TFT)
05K5467
30L2576
10L1151
05K9370
05K2761
05K6206
LCD REAR COVER ASM (12.1"
TFT)
10
11
HINGE CAP L,R (12.1"/13.3")
HINGE L,R (12.1"/13.3")
05K5466
05K5465
112 ThinkPad 390E
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Index
System Unit
FRU
Number
LCD MISC PARTS
05K5488
(LCD latch (L,R), Spring,
Brightness/Contrast knob for
12.1"/13.3", Brightness/Contrast knob
for 14.1", LCD bracket for 13.3" only)
LG/IBM Logo Kit
05K6044
ThinkPad 390E 113
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13.3" LCD ASM Parts Listing
Index
System Unit
FRU
Number
1
2
3
LCD BEZEL ASM (13.3" TFT)
05K5471
05K5477
05K2818
MICROPHONE ASM W/ HOLDER
CABLE ASM FOR SPK/MIC/VR
BOARD
4
5
6
7
8
SPEAKER ASM (12.1"/13.3")
LCD INVERTER (13.3" TFT)
VR BOARD ASM (12.1"/13.3")
LCD PANEL ASM (13.3" TFT)
LCD MISC PARTS
05K5467
10L1203
30L2576
05K9372
05K5488
(LCD latch (L,R), Spring,
Brightness/Contrast knob for
12.1"/13.3", Brightness/Contrast knob
for 14.1", LCD bracket for 13.3" only)
9
LCD FPC ASM (13.3" TFT)
05K2763
05K6207
10
LCD REAR COVER ASM (13.3"
TFT)
11
12
HINGE CAP L,R (12.1"/13.3")
HINGE L,R (12.1"/13.3")
05K5466
05K5465
114 ThinkPad 390E
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Index
System Unit
FRU
Number
13
14
LVDS BOARD ASM (13.3"/14.1")
LCD FPC STOPPER TAPE
LG/IBM Logo Kit
10L1208
05K5914
05K6044
ThinkPad 390E 115
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14.1" LCD ASM Parts Listing
Index
System Unit
FRU
Number
1
2
3
LCD BEZEL ASM (14.1" TFT)
05K5945
05K5477
05K2818
MICROPHONE ASM W/ HOLDER
CABLE ASM FOR SPK/MIC/VR
BOARD
4
SPEAKER ASM (14.1")
02K4869
05K9396
05K5947
05K5948
22L1899
10L1202
10L1310
05K6208
5
LCD PANEL ASM (14.1" TFT)
HINGE L,R (14.1")
6
7
HINGE CAP L,R (14.1")
LCD FPC ASM (14.1" TFT)
LCD INVERTER (14.1" TFT)
VR BOARD ASM (14.1"/13.3")
8
9
10
11
LCD REAR COVER ASM (14.1"
TFT)
12
13
LVDS BOARD ASM (13.3"/14.1")
LCD FPC STOPPER TAPE
10L1208
05K5914
116 ThinkPad 390E
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Index
System Unit
FRU
Number
LCD MISC PARTS
05K5488
(LCD latch (L,R), Spring,
Brightness/Contrast knob for
12.1"/13.3", Brightness/Contrast knob
for 14.1", LCD bracket for 13.3" only)
LG/IBM Logo Kit
05K6044
ThinkPad 390E 117
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Service Tools
Description
FRU No.
72X8546
35G4703
66G5180
95F3598
05K2580
05K4695
05K4694
05K4693
Qty.
Tri-Connector Wrap Plug
PC Test Card
Audio Wrap Cable
Screwdriver Kit
USB Parallel Test Cable
Torque Screwdriver
5mm Socket Wrench
Screwdriver
118 ThinkPad 390E
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Notices
References in this publication to IBM products, programs,
or services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any refer-
ence to an IBM product, program, or service is not
intended to state or imply that only IBM product, program,
or service may be used. Subject to IBM's valid intellectual
property or other legally protectable rights, any functionally
equivalent product program, or service may be used
instead of the IBM product, program, or service. The evalu-
ation and verification of operation in conjunction with other
products, except those expressly designated by IBM, are
the responsibility of the user.
IBM may have patents or pending patent applications cov-
ering subject matter in this document. The furnishing of
this document does not give you any license to these
patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
500 Columbus Avenue
Thornwood, NY 10594
U.S.A.
Trademarks
The following terms are trademarks or service marks of
IBM Corporation in the United States and other countries:
IBM
PS/2
ThinkPad
TrackPoint
TrackPoint IV
The following terms are trademarks or service marks of
other companies as follows:
Intel
Intel Corporation
Mylar
PCMCIA
E.I. Du Pont de Nemours and Company
Personal Computer Memory Card Interface
Association
Pentium
Celeron
Intel Corporation
Intel Corporation
ThinkPad 390E 119
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IBM
Part Number: 00N5907
Printed in U.S.A.
S37L-5153-ð1
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