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ꢀꢁꢂ
IBM ThinkPad Multi-Burner Plus Ultrabay
Enhanced Drive
User’s Guide
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ꢀꢁꢂ
IBM ThinkPad Multi-Burner Plus Ultrabay
Enhanced Drive
User’s Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Note: Before using this information and the product it supports, read the information in
First Edition (October 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
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Contents
© Copyright IBM Corp. 2004
iii
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iv IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide
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Safety information
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto lea la información de seguridad.
© Copyright IBM Corp. 2004
v
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Läs säkerhetsinformationen innan du installerar den här produkten.
vi IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide
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General safety guidelines
Always observe the following precautions to reduce the risk of injury and property
damage.
Service
Do not attempt to service a product yourself unless instructed to do so by the IBM
Support Center. Use only an IBM authorized service provider who is approved to
repair your particular product.
Note: Some parts can be upgraded or replaced by the customer. These parts are
referred to as Customer Replaceable Units, or CRUs. IBM expressly identifies CRUs
as such, and provides documentation with instructions when it is appropriate for
customers to replace those parts. You must closely follow all instructions when
performing such replacements. Always make sure that the power is turned off and
that the product is unplugged from any power source before you attempt the
replacement. If you have any questions or concerns, contact the IBM Support
Center.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product
manufacturer.
Never wrap a power cord around the power adapter or other object. Doing so can
stress the cord in ways that can cause the cord to fray, crack or crimp. This can
present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or
pinched by objects.
Protect the cord and power adapters from liquids. For instance, do not leave your
cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with
liquid cleansers. Liquids can cause a short circuit, particularly if the cord or power
adapter has been stressed by misuse. Liquids can also cause gradual corrosion of
the power cord terminals and/or the connector terminals on the adapter which can
eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that
all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins and/or
shows signs of overheating (such as deformed plastic) at the ac input or anywhere
on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs
of corrosion or overheating or where the power cord appears to have been
damaged in any way.
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Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and
power strips that you use are rated to handle the electrical requirements of the
product. Never overload these devices. If power strips are used, the load should
not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer
equipment appears to be damaged or corroded, do not use the outlet until it is
replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer
to obtain a replacement.
Some products are equipped with a three-pronged plug. This plug fits only into a
grounded electrical outlet. This is a safety feature. Do not defeat this safety feature
by trying to insert it into a non-grounded outlet. If you cannot insert the plug into
the outlet, contact an electrician for an approved outlet adapter or to replace the
outlet with one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch circuit rating.
Consult an electrician for more information if you have questions about power
loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in a way that
will stress the cords.
Connect and disconnect the equipment from the electrical outlet carefully
Batteries
All IBM personal computers contain a non-rechargeable coin cell battery to provide
power to the system clock. In addition many mobile products such as Thinkpad
notebook PCs utilize a rechargeable battery pack to provide system power when in
portable mode. Batteries supplied by IBM for use with your product have been
tested for compatibility and should only be replaced with IBM approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate
batteries or short circuit the metal contacts. Do not expose the battery to water or
other liquids. Only recharge the battery pack strictly according to instructions
included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause
gasses or flame to “vent” from the battery pack or coin cell. If your battery is
damaged, or if you notice any discharge from your battery or the buildup of
foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some
rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused
in a discharged state could increase the risk of a battery short circuit, which could
viii IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide
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shorten the life of the battery and can also pose a safety hazard. Do not let
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a
discharged state.
Heat and product ventilation
Computers generate heat when turned on and when batteries are charging.
Notebook PCs can generate a significant amount of heat due to their compact size.
Always follow these basic precautions:
v Do not leave the base of your computer in contact with your lap or any part of
your body for an extended period when the computer is functioning or when
the battery is charging. Your computer produces some heat during normal
operation. Extended contact with the body could cause discomfort or, potentially,
a skin burn.
v Do not operate your computer or charge the battery near flammable materials or
in explosive environments.
v Ventilation slots, fans and/or heat sinks are provided with the product for safety,
comfort, and reliable operation. These features might inadvertently become
blocked by placing the product on a bed, sofa, carpet, or other flexible surface.
Never block, cover or disable these features.
CD and DVD drive safety
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or
otherwise physically damaged, it is possible for the disc to break apart or even
shatter when the CD drive is in use. To protect against possible injury due to this
situation, and to reduce the risk of damage to your machine, do the following:
v Always store CD/DVD discs in their original packaging
v Always store CD/DVD discs out of direct sunlight and away from direct heat
sources
v Remove CD/DVD discs from the computer when not in use
v Do not bend or flex CD/DVD discs, or force them into the computer or their
packaging
v Check CD/DVD discs for cracks before each use. Do not use cracked or
damaged discs
General safety guidelines ix
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x
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Registering your option
Thank you for purchasing this IBM® product. Please take a few moments to
register your product and provide us with information that will help IBM to better
serve you in the future. Your feedback is valuable to us in developing products
and services that are important to you, as well as in developing better ways to
communicate with you. Register your option on the IBM Web site at
IBM will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
© Copyright IBM Corp. 2004
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xii IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide
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Chapter 1. About the Multi-Burner Plus drive
This manual provides information on registering, installing, and using the IBM®
ThinkPad® Multi-Burner Plus Ultrabay™ Enhanced Drive, and is available on the
Software and User’s Guide Super CD in the following languages:
v Brazilian Portuguese
v Czech
v English
v French
v German
v Italian
v Japanese
v Simplified Chinese
v Slovak
v Spanish
v Traditional Chinese
v Turkish
The appendixes of this guide contain warranty information and legal notices.
Product description
Your Multi-Burner Plus is compatible with the DVD Forum DVD-Multi Recorder
specification, and can record as well as read DVD-RAM, DVD-RW, and DVD-R (for
General, 650 nm) media. Your drive can also record DVD+R, DVD+RW, CD-R,
CD-RW, and High-Speed CD-RW media. Buffer underrun prevention is utilized to
ensure reliable burning of DVD-R, DVD+R, and CD-R media. Your Multi-Burner
Plus can read many other formats including DVD Video, Video CD, audio CD,
multiple-session, extended architecture (XA) CDs, and Kodak Photo CDs. The
Multi-Burner Plus is designed for installation in your Ultrabay Enhanced Drive
Bay.
Media type
CD-R
Write speed
24X Max.
4X
CD-RW
High Speed CD-RW
Ultra Speed CD-RW
DVD-R
10X
16X
8X Max.
8X Max.
4X Max.
4X Max.
3X Max.
DVD+R
DVD-RW
DVD+RW
DVD-RAM
In addition to this guide, your option package includes the following:
v Multi-Burner Plus drive
v Enhanced Drive Adapter for Ultrabay 2000
v Carrying case
v Software and User’s Guide Super CD
v Quick Reference Guide
© Copyright IBM Corp. 2004
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Contact your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase. It might be required to receive warranty service. See
C-1 for technical support information.
Software description
Your IBM Multi-Burner Plus Software and User’s Guide Super CD contains the
following software with the following requirements:
v Intervideo WinDVD Creator Plus
With this software, you can record video files to DVD-RW, DVD+RW, DVD-R, or
DVD+R media that can be played in most stand-alone DVD players. You can
also use this software to edit and modify your own video assets prior to
recording.
If you have an analog or IEEE 1394 capture device installed in your computer,
you can use this software to record video from a camera.
The following table provides information on the Intervideo WinDVD Creator
Plus system requirements.
Computer part
Minimum
Optimal
Processor
Intel Celeron 800Mhz
Intel Pentium III 600Mhz
Direct DVD support requires
P4 1.6GHz or higher for
real-time requirement
RAM
64Mb
128Mb
Operating system
Windows 2000 or Windows
XP
Windows 2000 or Windows
XP
Sound
Windows-compatible sound Windows-compatible sound
card that supports 48KHz
playback
card that supports 48KHz
playback (PCI recommended)
Video
Windows-compatible AGP or Windows-compatible AGP or
PCI graphic card
PCI graphic card (overlay
support recommended)
Hard drive
v 70 MB for installation
v 70 MB for installation
v 620 MB for every hour of v 620 MB for every hour of
VCD-quality MPEG-1
video
VCD-quality MPEG-1
video
v 2 GB for every hour of
DVD-quality MPEG-2
video
v 2 GB for every hour of
DVD-quality MPEG-2
video
Others
CD or DVD burner required
for VCD and DVD burning.
Appropriate hardware
needed to import video from
external sources, such as DV
cameras and camcorders
Note: WinDVD Creator Plus can import and export DivX content with the DivX
codec pre-installed. DivX is a trademark of DivXNetworks, Inc.
v IBM Drive Letter Access (DLA)
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With this software you can write directly to CD-RW, CD-R, DVD-RAM,
DVD-RW, DVD+RW, DVD-R, and DVD+R media using the drive letter as if you
were writing to a diskette. DLA formats all disc format types. With DLA, you
can drag-and-drop files, create new directories, or save files from any application
directly to your Multi-Burner Plus.
v UDF reader
This software enables you to install software for reading DVD-RAM, DVD-RW,
DVD+RW, and CD-RW media on computers with DVD drives. It also allows
you to read DLA-created discs on systems without DLA installed.
v IBM RecordNow
IBM RecordNow is disc mastering software that allows you to create your own
music or data discs from files on your computer, or from other disc media such
as CDs or DVDs. Music discs created with IBM RecordNow will play on any CD
player, whether it’s at home, in your car, or through your computer’s CD-ROM.
IBM RecordNow also makes it easy to create data discs that can be read on any
appropriate CD or DVD disc reader.
Note: Some DVD players cannot read CD-R media. Refer to the documentation
that accompanied your drive for information on supported media.
IBM RecordNow guides you, step-by-step, through the recording process with
simple wizards and an intuitive interface.
Using IBM RecordNow you can create:
– Exact copies of existing discs: The Exact Copy feature makes a duplicate of
your master disc, transferring the disc layout of the original disc to your
CD-R, CD-RW, or DVD media.
– Discs of archived data from your hard drive: The Make a Data Disc feature
stores electronic data, such as the files and applications that reside on your
computer’s hard drive. Unlike music discs, data discs store files that are
readable only by a computer, and cannot be played on your home or car
stereo, even if audio files are on the disc.
– Music compilations from WAV, MP3, or WMA files, or from existing music
discs: The Make a Music Disc feature creates custom music discs from files on
your hard drive or your existing music discs. The CD music database feature
can automatically tag your files with track information to help you sort
through your collection.
Note: Please refer to the IBM RecordNow On-line Help, for more information on
how to Make an Exact copy, Create a Data Disc, or Create an Audio disc
with IBM RecordNow.
To start RecordNow, complete the following procedure:
1. Click Start.
2. Click Programs.
3. Click IBM RecordNow.
4. Click RecordNow to open the main recording software window.
v IBM Simple Backup
This software enables you to create full or incremental backups of your system
files on DVD-RAM, DVD-RW, DVD-R, CD-R, CD-RW, DVD+R, or DVD+RW
media, and allows you to restore your computer if it crashes.
v Intervideo WinDVD
This software enables you to play back DVD videos on your computer or to
play video files from your hard disk drive.
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Note: Some graphics adapters such as the FIREGL, Intergraph, and 3dLabs, do not
support DVD video playback.
Installation requirements
To install the Multi-Burner Plus drive, your ThinkPad computer must meet the
following requirements:
v A ThinkPad system with an Ultrabay Enhanced Drive Bay or ThinkPad Dock or
Dock II
v An Enhanced Drive Adapter for Ultrabay 2000
v The Microsoft® Windows® XP or Microsoft Windows 2000 Professional operating
system
Notes:
1. IBM offers limited support for computers with Microsoft Windows 95,
Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me)
desktop operating systems.
2. The ThinkPad A21e computer does not support DVD playback under Windows
NT.
Installing the drive
Your ThinkPad computer includes a help system, Access ThinkPad, that provides
drive installation instructions specific to your computer. To correctly install the
multi-burner drive into the Ultrabay enhanced drive bay, use the instructions given
in the Access ThinkPad help system.
Locating the drive controls
The following diagram shows the location of the controls on the front of the drive:
ꢀ1ꢁ Power light: This light is visible when the drive is in use.
ꢀ2ꢁ Eject button: Press this button to eject a DVD or CD.
ꢀ3ꢁ Manual eject hole: Use this emergency release to eject a DVD or CD when the
Eject button does not work. For more information on manually ejecting a DVD or
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Chapter 2. Using the Multi-Burner Plus drive
This section provides information on how to handle, load, and care for DVDs and
CDs and on how to care for your Multi-Burner Plus drive.
Before you begin
For best results, review the following guidelines before using the drive:
v Do not move your ThinkPad computer while formatting or writing a disc
because this might cause data errors. Also, minimize typing while formatting or
writing to a disc, as this might also cause data errors.
v Keep the ThinkPad computer on a flat surface when writing to a disc.
v Make sure the ThinkPad computer is plugged into an ac outlet when using the
drive. The disc might be damaged if the battery runs out while writing to a disc.
v Turn screen savers off. Using a screen saver might interrupt the formatting and
writing process.
v Do not put your ThinkPad computer into hibernation or suspend mode while
writing to a disc.
Note: The read and write results of the drive depend upon the quality and
characteristics of the DVD or CD media used.
Handling and caring for a disc
Carefully handle and clean discs, especially writable media types such as CD-R
and CD-RW discs, so that they remain readable. You can prolong the life of your
discs by using the following precautions:
v Always store discs in their original packaging.
v Always store discs out of direct sunlight.
v Always store discs away from direct heat sources.
v Remove discs from the computer when not in use.
v Check discs for cracks BEFORE each use.
IMPORTANT: Do not use discs that are cracked.
v Do not force discs into the computer or packaging.
v Do not bend or flex discs.
v Do not use commercial cleaners to clean discs.
v Do not write on the surface of discs.
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v Handle discs by the edges or the center hole.
v Do not touch the surface of discs.
v To remove dust or fingerprints, wipe discs from the center to the edge with a
soft, lint-free cloth.
Attention: Wiping a disc using a circular motion can cause data loss.
Caring for the Multi-Burner Plus drive
To protect your drive during operation, observe the following precautions:
v Remove the disc from the drive before moving the drive.
v Do not insert foreign objects into the drive.
v Do not stack objects on the drive.
v Do not remove the drive cover or attempt to service the drive.
v Do not operate the drive under any of the following conditions:
– High temperature, high humidity, or direct sunlight
– Excessive vibration, sudden shock, or inclined surface
– Excessive dust
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Loading a disc
1. Press the Eject button. The tray slides out of the drive.
2. Place a disc with the label facing up in the tray.
3. Close the tray by gently pushing the tray in until it latches.
Attention: Do not use force or insert foreign objects to open the tray. If your tray does not
information.
Using the drive
This section contains information on using the Multi-Burner.
Using single-sided and double-sided DVD-RAM media
DVD-RAM media is available in single-sided and double-sided versions.
The 2.6 GB and 4.7 GB versions are single-sided. The 9.4 GB versions are
double-sided. To access the data on both sides of the media, you must remove the
media from the drive, turn it over, and re-insert it into the drive.
Removing the disc from the cartridge
2a
3a
DVD-RAM media is available in bare-disc or cartridge form. To use cartridge
media in your Multi-Burner, you must first remove the disc from the cartridge.
1. Using the tip of a ball point pen, push and break the lock pin tab ꢀ1ꢁ.
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2. To remove the disc, use a ball point pen to push down on the cartridge lid lock
ꢀ2ꢁ and pull the cartridge lid out ꢀ3ꢁ.
When the cartridge lid is open, the disc can be removed.
Note: The cartridge lid lock and the cartridge lid tab are located on the side of
some cartridges, as shown in ꢀ2aꢁand ꢀ3aꢁabove.
Attention: Do not touch the recording area of the disc when handling bare
media.
Returning the disc to the cartridge
1. To return the disc to the cartridge, align the label side of the disc ꢀ1ꢁwith the
DVD-RAM cartridge label side.
2. Insert the disc and close the cartridge lid ꢀ2ꢁ. A clicking sound will occur
when the lid closed.
Precautions for handling
Be careful when handling the removed disc. Debris, dust particles, fingerprints,
smears, or scratches may impair recording and playback of the media. To clean
dust or other debris, use a CD cleaning kit. Use a soft, dry cloth to clean the disc.
Do not use solvents to clean the disc surface. When labeling a disc, write only on
the printed label side or the cartridge using a soft felt-tip marker. Keep out of
direct sunlight, high temperatures, and humidity. Do not attach labels to either side
of the disc.
Using the drive with CDs and DVDs
Complete the following procedure to read a data disc:
1. Turn on the computer.
2. Press the Open/Close button on the front of the drive.
3. Insert a disc or cartridge in the tray with the label facing up.
4. Close the tray by pressing the Open/Close button or by gently pushing in the
loading tray.
Attention: Do not use force or insert foreign objects to open the loading tray.
5. Wait for the drive busy indicator to turn off; then double-click My Computer.
6. Double-click the CD-ROM or DVD-RAM/DVD-R/DVD-RW icon.
Manually ejecting a disc
If you press the Eject button and the tray does not slide out, turn off the computer
and straighten a large paper clip to form a tool, as shown in the illustration. The
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straightened end must extend at least 45 mm (1.8 in.). Insert the extended end into
the manual-eject hole on the front of the drive. Push the paper clip until the tray
opens. Gently pull out the tray until you can remove the disc.
45 mm
1.8 in
Using the DVD player software
This section describes how to use and customize the DVD Player software. You can
find current information on DVD Player software in the readme file on the User’s
Guide and Software Super CD.
Using the DVD function
To use the DVD function, you need to set up your computer as follows after
installing the Multi-Burner Plus drive into the Ultrabay enhanced drive bay:
1. Enable the DMA setting (Windows XP and Windows 2000 users only).
2. Install WinDVD (the DVD movie player program).
Note: For Windows 95, the DVD movie player is supported by Windows 95
OSR2.0 or later versions. You can check which version of Windows 95 you
are using by following these steps:
1. Click Start, move the cursor to Settings, and then click Control Panel.
2. Double-click System.
Read the numbers under “System.”
v 4.00.950B means that your version is Windows 95 OSR2.0 or OSR2.1.
v 4.00.950C means that your version is Windows 95 OSR2.5.
Enabling driver letter access (DLA)
Drive Letter Access (DLA) is provided so that you can write data to CD-R, CD-RW,
DVD-RAM, DVD-RW, and DVD-R media. DVD-RAM, DVD-RW, DVD+RW,
CD-RW, DVD-R, DVD+R, and CD-R media can be written to many times (data on
DVD-R and CD-R media may be appended until these discs are full).
To format and write to DVD-R, DVD+R, CD-R, DVD-RAM, DVD-RW, DVD+RW,
or CD-RW media:
1. Insert a disc into the drive.
2. Double-click My Computer. Right-click the Multi-Burner drive letter.
3. Click Format. Formatting time will vary depending on the format process you
use (Quick or Full).
4. After formatting is complete, you can drag and drop files to the Multi-Burner
drive icon, or you can move files in Windows Explorer.
To make CD-R media compatible in other computers:
1. Double-click My Computer. Right-click the Multi-Burner drive letter.
2. Click Make Compatible.
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To use UDF formatted DVD-RAM, DVD-RW, DVD+RW, or CD-RW media in other
computers, a UDF reader is included on the User’s Guide and Software Super CD. To
use the UDF reader, follow this procedure:
1. Insert the User’s Guide and Software Super CD into the CD or DVD drive of the
computer you want to use the UDF formatted discs with.
2. Click Start.
3. Click Run.
4. Type e:\UDF\language where e is the drive letter of the CD or DVD drive, and
language is your language.
5. Click OK.
6. Double-click SETUP.EXE and follow the on-screen instructions.
Note: The UDF reader is only needed on systems that do not have another DLA
program for CD-RW, DVD+RW, or DVD-RW installed.
Enabling the DMA setting
This section explains enabling the DMA setting with Windows 2000 and Windows
XP.
For Windows 2000
1. Click Start, move the cursor to Settings, and click Control Panel.
2. Double-click System.
3. Click the Hardware tab.
4. Click the Device Manager button.
5. Click IDE ATA/ATAPI controller to pull down the submenu.
6. Double-click Secondary IDE. (Double-click Primary IDE if you are using the
ThinkPad A21e computer.)
7. Select the DMA is available as the Transfer Mode.
8. Click OK.
9. Click Close to close System Properties window. A message is displayed,
informing you that the system settings have changed.
10. Click OK to restart the system.
For Windows XP
1. Click Start, move the cursor to My Computer, and click on it.
2. Click on View system information under System Tasks.
3. Click the Hardware tab.
4. Click the Device Manager button.
5. Click IDE ATA/ATAPI controller to pull down the submenu.
6. Double-click Secondary IDE. (Double-click Primary IDE if you are using the
ThinkPad A21e computer.)
7. Click the Advanced Settings tab.
8. Select DMA if available as the Transfer Mode.
9. Click OK.
10. Click Close to close the System Properties window.
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Using Intervideo WinDVD Creator Plus
With Intervideo WinDVD Creator Plus, you can capture, edit, and record video
and audio files. You can also use Intervideo WinDVD Creator Plus to create and
record DVD videos using your own video and audio files. Intervideo WinDVD
Creator Plus works with DVD-R, DVD+R, DVD-RW, DVD+RW, and DVD-RAM
media. For more detailed information on Intervideo’s WinDVD Creator Plus
features, go to the WinDVD Creator Plus User’s Guide on the User’s Guide and
Software Super CD.
The main function areas within the WinDVD Creator Plus main window are
“Capture,” “Edit,” “Author,” and “Make Movie”. From these functions, you can
import and edit your own video and audio files, then save them into any
supported format. The supported formats include MPEG-1, MPEG-2, ASF, WMV,
and AVI. When you have prepared your video and audio files, by going through
the “Capture” and “Edit” steps, you can then add a customized menu from within
the “Author” function. You can import your own still images to use as menu
backgrounds or select one of the sample images. When your movie is ready,
proceed to “Make Movie” where you can select the output format and video
standard used in creating your movie. Burn your movie to disc or save it to the
hard disk for burning later. If you use WinDVD Creator Plus to create a DVD
image on your hard disk, you can select “Load Image to Burn” from the Project
menu.
WinDVD Creator Plus also offers the capability to record video directly to DVD
recordable media using “Disk Manager.” This is done without using any additional
space on your hard disk. With Disk Manager, you can capture new video or use
video files you already have, and then finish your movie by creating a customized
menu. Your movie can be created in either +VR or –VR video formats. Through
Disk Manager, you can edit your movie at any time, adding or deleting video
segments or changing your customized menu.
Installing WinDVD and viewing a DVD movie
To install WinDVD, go to the ″Software″ section of the Software and User’s Guide
Super CD.
After you install the Multi-Burner drive and WinDVD software, you can view a
DVD movie. But first you need to set the DVD region code for your DVD content.
DVD region codes
DVD region codes help protect the contents of a DVD. The world is divided into
six regions and specific content can be viewed only in the appropriate region. For
example, content for Region 1 can be viewed only in the U.S. and Canada.
WinDVD is also region–specific.
You can verify the region code of the content by looking at the region code symbol
on the back of the content packaging.
Region code
Region
1
2
3
4
5
U.S., Canada
Europe, Middle East, South Africa, Japan
Southeast Asia, Taiwan, Korea
Latin America, Australia, New Zealand
Former Soviet Union, North Africa, India
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Region code
Region
6
People’s Republic of China
Start WinDVD by inserting the DVD into the drive. The region code is
automatically set and you can view the movie. This is the initial setting.
After the region code has been set, if you insert a DVD with a different region
code, you are prompted to change the region code. You can change the region code
from your initial setting up to four times.
After the region code has been changed from its initial setting four times, it is fixed
and can no longer be changed. Thereafter, you can play DVD content only from
that region.
To display the region code status, click the WinDVD Properties button on the
WinDVD user interface. The General tab contains this information.
To change the region code, do the following:
1. Turn on your computer and start your operating system.
2. Click Start.
3. Select Programs.
4. Click Intervideo WinDVD.
5. Click the Properties icon to open the Properties window.
6. Click the General Properties tab.
7. Insert a single region DVD of the new region.
8. Select the correct region code for your country.
9. Click OK.
Starting WinDVD
To start WinDVD, complete the following procedure:
1. Click Start.
2. Click Programs.
3. Click InterVideo WinDVD.
4. Click InterVideo WinDVD to open the DVD movie player window.
For more information on how to play the DVD movie player, refer to the
WinDVD help information on the Software and User’s Guide Super CD. If you
want to watch a DVD movie on your TV, refer to the online information
provided with your computer.
Notes:
1. Your computer has been configured to provide the highest quality audio and
video playback obtainable with the available system resources. You can alter
the default settings by changing the video resolution setting within the Control
Panel. Some systems do not have enough resources to provide full-quality
audio and video playback at all resolution settings. If you experience poor
playback performance, adjust the resolution to a lower setting.
2. Audio or video streams are decoded by software. The audio and video
subsystems need to be fully functional and enabled.
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Using the CD-R and CD-RW function
The Multi-Burner drive can write to both CD-R and CD-RW discs. CD-R discs
cannot be erased, but can be used with standard CD-ROM drives and CD players.
You can use CD-R discs to record audio tracks, store data, archive files, and copy
files from another CD.
CD-RW discs can be erased and rewritten, but can be used only with newer MR-
and CD-RW-compatible CD-ROM and DVD-ROM drives. You can use CD-RW
discs to back up, store, and update files or to copy files from another CD.
Notes:
1. CD-R discs are playable on audio CD players. CD-RW discs are not playable on
most audio CD players.
2. The software included with this drive does not enable the drive CD-recording
capabilities with DOS, Windows 3.x, or IBM OS/2® operating systems.
For more information on using the software, refer to the IBM RecordNow and IBM
DLA help information on the Software and User’s Guide Super CD.
Using the DVD-R/DVD-RW and DVD+R/DVD+RW functions
The Multi-Burner drive can write to DVD-R, DVD-RW, DVD+R, and DVD+RW
discs. DVD-R and DVD+R discs cannot be erased, but can be used with standard
DVD-ROM drives and DVD players.
You can use DVD-R and DVD+R discs to record audio tracks, store data, archive
files, and copy files from another DVD.
DVD-RW and DVD+RW discs can be erased and rewritten, but can be used only
with newer MR- and DVD-RW-compatible DVD-ROM drives. You can use
DVD-RW and DVD+RW discs to back up, store, and update files or to copy files
from another DVD.
For more information on using the software, refer to the IBM RecordNow and IBM
DLA help information on the Software and User’s Guide Super CD.
Backing up a CD or DVD
To copy a commercial CD or DVD, you must own the copyright or obtain
permission from the copyright owner. If you do not own the copyright or do not
obtain permission from the copyright owner, you might be violating copyright law
and might be subject to payment of damages or other remedies. For more
information on copyright law, consult your legal advisor.
Problem solving
Computer problems can be caused by hardware, software, or user error. The
information in this section might be useful to help you solve problems or to gather
helpful information you can pass on to a service technician. You might also need to
refer to your computer, operating-system, or sound-adapter publications.
Review the following list for any problem descriptions that might fit your
situation.
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You cannot create a multisession disc.
Be sure that there is enough space left on the disc for another session. Writing a
session requires lead-in and lead-out space (about 15 MB) in addition to the data
that is recorded.
You cannot successfully write to a CD-R, CD-RW, DVD-R, DVD-RW, DVD+R,
DVD+RW, or DVD-RAM disc.
Take the following actions:
1. Verify that the process is not being interrupted by a screen saver, an antivirus
program, an Internet or e-mail program, or other software. Disable the
functions that might interrupt the write operation.
2. Verify that the hard disk has been defragmented.
3. Consult the hard disk drive manufacturer or vendor if an older hard disk drive
is conducting a thermal recalibration during a write operation.
4. Replace the disc if it is bad or scratched.
5. Disable the Windows Auto Insert Notify function on your CD-ROM and
CD-RW drives.
You cannot eject a CD or DVD disc.
Take the following actions after ensuring that the drive is not in the process of
writing to a disc:
1. Eject the disc through software.
2. Use the Eject button.
3. Turn off the computer. Wait 45 seconds; then turn on the computer and try
using the Eject button again.
4. If other methods do not work, use the manual-eject hole, using instructions
You cannot read from the CD or DVD disc after successfully writing to it.
Take the following actions:
1. If you can read the CD or DVD Disc in another CD or DVD player or you can
see previous sessions, the directory information might be damaged on the
volume, making it unreadable. To get ideas for troubleshooting, check the
documentation that comes with the software.
2. You might have a damaged CD-R, CD-RW, DVD-R, DVD-RW, DVD+R,
DVD+RW, or DVD-RAM disc. Try a new disc or another brand of CD or DVD
disc.
3. If you can read from a CD-RW, DVD-RW, DVD+RW, or DVD-RAM disc in the
writing drive, but not in another MR drive, be sure that a UDF Reader program
is installed in the computer.
4. Avoid writing at the slower 1X speed unless required by your computer.
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Appendix A. Product specifications
This appendix includes the following information:
v Physical specifications
v Power requirements
v Environmental requirements
v Read speeds
v Write speeds
Physical specifications
The physical specifications1 of the drive are listed in the following table.
Physical specification
Height
Width
Length
Weight
12.7 mm (0.5 in.)
128 mm (5 in.)
129 mm (5.09 in.)
210 g (0.42 lb)
Power requirements
The following table lists the power specifications by voltage level for the drive. The
power specifications are measured at the drive power connector and are nominal
values.
Power specifications Voltage
At voltage DC 5V
Average
Maximum
1100 mA
1800 mA
Environmental requirements
Specification
Operational
Nonoperational
Temperature (noncondensing) +5° C to +50° C
(+41° F to +122° F)
-20° C to +60° C
(-4° F to +140° F)
5% to 90%
Relative humidity
(noncondensing)
10% to 80%
1. Product-description data represents IBM’s design objectives and is provided for comparative purposes; actual results might vary
based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.
© Copyright IBM Corp. 2004
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Read speeds
Media
Read Speed
24X Max.
20X Max.
24X Max.
24X Max.
8X Max.
6X Max.
8X Max.
8X Max.
6X Max.
6X Max.
3X Max.
CD-ROM
CD-DA (DAE)
CD-R
CD-RW
DVD-ROM (single layer)
DVD-ROM (dual layer)
DVD-R (4.7 GB)
DVD+R
DVD-RW (4.7 GB)
DVD+RW
DVD-RAM (4.7/9.4 GB)
Write speeds
Media type
CD-R
Write speed
24X Max.
4X
CD-RW
High Speed CD-RW
Ultra Speed CD-RW
DVD-R
10X
16X
8X Max.
8X Max.
4X Max.
4X Max.
3X Max.
DVD+R
DVD-RW
DVD+RW
DVD-RAM
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Appendix B. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms.
Online technical support
Online technical support is available during the life of your product through the
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your IBM option is installed in an IBM
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the IBM Support Center will be
withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option
has been withdrawn from marketing. Additional support offerings, including
step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number (if IBM), and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
For the support telephone number and support hours by country, refer to the
following table. If the number for your country or region is not listed, contact your
IBM reseller or IBM marketing representative. Response time may vary depending
on the number and nature of the calls received.
Phone numbers are subject to change without notice. For the latest phone number
© Copyright IBM Corp. 2004
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Country or Region
Telephone Number
Country or Region
Telephone Number
Africa
+44 (0) 1475 555 055 Japan
Desktop:
0120-887-870
v Overseas calls:
81-46-266-1084
ThinkPad:
0120-887-874
v Overseas calls:
81-46-266-1084
IntelliStation and
xSeries:
81-46-266-1358
PC Software:
0120-558-695
v Overseas calls:
81-44-200-8666
Argentina
Australia
Austria
0800-666-0011
131-426
Luxembourg
298-977-5063
Malaysia
(60) 3-7727-7800
001-866-434-2080
+44 (0) 1475 555 055
020-514 5770
01-24592-5901
0800-0189
Mexico
Bolivia
Middle East
Netherlands
Belgium
Dutch: 02-210 9820
French: 02-210 9800
55-11-3889-8986
Brazil
New Zealand
Nicaragua
0800-446-149
255-6658
Canada
English:
1-800-565-3344
French:
1-800-565-3344
In Toronto:
416-383-3344
Chile
800-224-488
800-810-1818
Norway
Panama
Peru
66 81 11 00
206-6047
China
China (Hong Kong
and S.A.R.)
Home PC:
852-2825-7799
0-800-50-866
Commercial PC:
852-8205-0333
Colombia
Costa Rica
Denmark
980-912-3021
284-3911
Philippines
Portugal
Russia
(63) 2-995-2225
21-892-7147
45 20 82 00
095-940-2000
Dominican Republic 566-4755
or 566-5161 ext. 8201
Singapore
(65) 1-800-840-9911
Toll Free within the
Dominican Republic:
1-200-1929
Ecuador
1-800-426911 (option Spain
#4)
91-714-7983
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Country or Region
El Salvador
Finland
Telephone Number
250-5696
Country or Region
Sweden
Telephone Number
08-477 4420
09-459 69 60
02 38 55 74 50
07032-1549 201
335-8490
Switzerland
Taiwan
058-333-0900
France
886-2-8723-9799
(66) 2-273-4000
00-800-446-32-041
0-1475-555 055
Germany
Thailand
Guatemala
Honduras
Turkey
Tegucigalpa & Sand
Pedro Sula: 232-4222
United Kingdom
San Pedro Sula:
552-2234
India
1600-44-6666
United States
1-800-IBM-SERV
(1-800-426-7378)
000-411-005-6649
0-800-100-2011
Indonesia
Ireland
Italy
(62) 21-523-8535
02-7031-6101
01-815-9202
Uruguay
Venezuela
Vietnam
Ho Chi Minh: (84)
8-829-5160
Hanoi: (84)
4-843-6675
Appendix B. Service and Support B-3
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Appendix C. IBM Statement of Limited Warranty Z125-4753-08
04/2004
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 -
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or
modify those of Part 1. The warranties provided by IBM in this Statement of Limited
Warranty apply only to Machines you purchase for your use, and not for resale. The term
″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or
accessories, or any combination of them. The term ″Machine″ does not include any software
programs, whether pre-loaded with the Machine, installed subsequently or otherwise.
Nothing in this Statement of Limited Warranty affects any statutory rights of
consumers that cannot be waived or limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and workmanship and
2) conforms to IBM’s Official Published Specifications (″Specifications″) which are
available on request. The warranty period for the Machine starts on the original Date of
Installation and is specified in Part 3 - Warranty Information. The date on your invoice or
sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise.
Many features, conversions, or upgrades involve the removal of parts and their return to
IBM. A part that replaces a removed part will assume the warranty service status of the
removed part. Unless IBM specifies otherwise, these warranties apply only in the country
or region in which you purchased the Machine.THESE WARRANTIES ARE YOUR
EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO
YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT
PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
v
any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
v
failure resulting from misuse (including but not limited to use of any Machine
capacity or capability, other than that authorized by IBM in writing), accident,
modification, unsuitable physical or operating environment, or improper
maintenance by you;
v
v
failure caused by a product for which IBM is not responsible; and
any non-IBM products, including those that IBM may procure and provide with
or integrate into an IBM Machine at your request.
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
© Copyright IBM Corp. 2004
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assistance with "how-to" questions and those regarding Machine set-up and
installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period, contact
IBM or your reseller to obtain warranty service. If you do not register the Machine
with IBM, you may be required to present proof of purchase as evidence of your
entitlement to warranty service.
What IBM Will Do to Correct Problems
When you contact IBM for service, you must follow the problem determination
and resolution procedures that IBM specifies. An initial diagnosis of your problem
can be made either by a technician over the telephone or electronically by access to
an IBM website. The type of warranty service applicable to your Machine is
specified in Part 3 - Warranty Information. You are responsible for downloading
and installing designated Machine Code (microcode, basic input/output system
code (called ″BIOS″), utility programs, device drivers, and diagnostics delivered
with an IBM Machine ) and other software updates from an IBM Internet Web site
or from other electronic media, and following the instructions that IBM provides. If
your problem can be resolved with a Customer Replaceable Unit (″CRU″) (e.g.,
keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to
you for you to install. If the Machine does not function as warranted during the
warranty period and your problem cannot be resolved over the telephone or
electronically, through your application of Machine Code or software updates, or
with a CRU, IBM or your reseller, if approved by IBM to provide warranty service,
will either, at its discretion, 1) repair it to make it function as warranted, or 2)
replace it with one that is at least functionally equivalent. If IBM is unable to do
either, you may return the Machine to your place of purchase and your money will
be refunded. IBM or your reseller will also manage and install selected engineering
changes that apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement becomes
yours. You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the
warranty service status of the replaced item.
Your Additional Responsibilities
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the service request procedures that IBM or your reseller provides;
b. backup or secure all programs, data, and funds contained in the Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit IBM to fulfill its obligations; and
d. inform IBM or your reseller of changes in the Machine’s location.
4. (a) ensure all information about identified or identifiable individuals (Personal
Data) is deleted from the Machine (to the extent technically possible), (b) allow
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IBM, your reseller or an IBM supplier to process on your behalf any remaining
Personal Data as IBM or your reseller considers necessary to fulfill its
obligations under this Statement of Limited Warranty (which may include
shipping the Machine for such processing to other IBM service locations around
the world), and (c) ensure that such processing complies with any laws
applicable to such Personal Data.
Limitation of Liability
IBM is responsible for loss of, or damage to, your Machine only while it is 1) in
IBM’s possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller are responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return to
IBM for any reason. You should remove all such information from the Machine
prior to its return.
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract or
tort claim), except for any liability that cannot be waived or limited by applicable
laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring,
12 months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term ″Machine″ includes Machine Code and Licensed
Internal Code (″LIC″).
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS
OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4)
LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED
SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which
you acquired the Machine to govern, interpret, and enforce all of your and IBM’s
rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Statement of Limited Warranty, without regard to conflict of
law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION.
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-3
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Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in
which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BOLIVIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of La Paz.
BRAZIL
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court
of Rio de Janeiro, RJ.
CHILE
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Civil Courts of Justice of Santiago.
COLOMBIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of the Republic of Colombia.
EQUADOR
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of Quito.
MEXICO
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Federal Courts of Mexico City, Federal District.
PARAGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of Asuncion.
PERU
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges and Tribunals of the Judicial District of Lima, Cercado.
Limitation of Liability: The following is added at the end of this section:In accordance
with Article 1328 of the Peruvian Civil Code the limitations and exclusions
specified in this section will not apply to damages caused by IBM’s willful
misconduct (″dolo″) or gross negligence (″culpa inexcusable″).
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URUGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the City of Montevideo Court’s Jurisdiction.
VENEZUELA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Courts of the Metropolitan Area Of the City of Caracas.
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
CANADA
Limitation of Liability: The following replaces item 1 of this section:
1. damages for bodily injury (including death) or physical harm to real property
and tangible personal property caused by IBM’s negligence; and
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices
Act 1974 or other similar legislation, IBM’s liability is limited to the repair or
replacement of the goods or the supply of equivalent goods. Where that condition
or warranty relates to right to sell, quiet possession or clear title, or the goods are
of a kind ordinarily acquired for personal, domestic or household use or
consumption, then none of the limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA AND LAOS
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, AND LAOS
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-5
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shall be finally settled by arbitration which shall be held in Singapore in
accordance with the Arbitration Rules of Singapore International Arbitration Center
(″SIAC Rules″) then in effect. The arbitration award shall be final and binding for
the parties without appeal and shall be in writing and set forth the findings of fact
and the conclusions of law. The number of arbitrators shall be three, with each side
to the dispute being entitled to appoint one arbitrator. The two arbitrators
appointed by the parties shall appoint a third arbitrator who shall act as chairman
of the proceedings. Vacancies in the post of chairman shall be filled by the
president of the SIAC. Other vacancies shall be filled by the respective nominating
party. Proceedings shall continue from the stage they were at when the vacancy
occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator
within 30 days of the date the other party appoints its, the first appointed
arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and
properly appointed. All proceedings shall be conducted, including all documents
presented in such proceedings, in the English language. The English language
version of this Statement of Limited Warranty prevails over any other language
version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s negligence;
and
2. as to any other actual damage arising in any situation involving
nonperformance by IBM pursuant to, or in any way related to the subject of
this Statement of Limited Warranty, the charge paid by you for the individual
Machine that is the subject of the claim. For purposes of this item, the term
"Machine" includes Machine Code and Licensed Internal Code ("LIC").
Arbitration: The following is added under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Bangalore, India in
accordance with the laws of India then in effect. The arbitration award shall be
final and binding for the parties without appeal and shall be in writing and set
forth the findings of fact and the conclusions of law. The number of arbitrators
shall be three, with each side to the dispute being entitled to appoint one
arbitrator. The two arbitrators appointed by the parties shall appoint a third
arbitrator who shall act as chairman of the proceedings. Vacancies in the post of
chairman shall be filled by the president of the Bar Council of India. Other
vacancies shall be filled by the respective nominating party. Proceedings shall
continue from the stage they were at when the vacancy occurred. If one of the
parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date
the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed. All
proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this Section:
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Any doubts concerning this Statement of Limited Warranty will be initially
resolved between us in good faith and in accordance with the principle of mutual
trust.
MALAYSIA
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this Section:
The warranties specified in this section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect
of any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces ″laws of the country in which you acquired
the Machine″ in the first sentence:
laws of the State of New York, United States of America (except when local law
requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added: under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Metro Manila,
Philippines in accordance with the laws of the Philippines then in effect. The
arbitration award shall be final and binding for the parties without appeal and
shall be in writing and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Philippine
Dispute Resolution Center, Inc.. Other vacancies shall be filled by the respective
nominating party. Proceedings shall continue from the stage they were at when the
vacancy occurred. If one of the parties refuses or otherwise fails to appoint an
arbitrator within 30 days of the date the other party appoints its, the first
appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was
validly and properly appointed. All proceedings shall be conducted, including all
documents presented in such proceedings, in the English language. The English
language version of this Statement of Limited Warranty prevails over any other
language version.
SINGAPORE
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the
fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-7
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THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased
from IBM or an IBM reseller.
How to Obtain Warranty Service:
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus,
Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands,
Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland,
United Kingdom, Vatican State, and any country subsequently added to the European
Union, as from the date of accession): The warranty for Machines acquired in Western
Europe shall be valid and applicable in all Western Europe countries provided the
Machines have been announced and made available in such countries. If you
purchase a Machine in one of the Western European countries, as defined above,
you may obtain warranty service for that Machine in any of those countries from
either (1) an IBM reseller approved to perform warranty service or (2) from IBM,
provided the Machine has been announced and made available by IBM in the
country in which you wish to obtain service. If you purchased a Personal
Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina,
Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan,
Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM),
Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you
may obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM. If you
purchase a Machine in a Middle Eastern or African country, you may obtain
warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in
that country. Warranty service in Africa is available within 50 kilometers of an IBM
approved service provider. You are responsible for transportation costs for
Machines located outside 50 kilometers of an IBM approved service provider.
Governing Law:
The phrase "the laws of the country in which you acquired the Machine" is replaced
by:
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)
″the laws of France″ in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic
Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon,
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion,
Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of
Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola,
Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda,
United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe; and 5) ″the laws of South Africa″ in South Africa, Namibia,
Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement
of Limited Warranty and relating thereto, including its existence, will be the
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competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab
Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising
out of this Statement of Limited Warranty or related to its execution, including
summary proceedings, will be submitted to the exclusive jurisdiction of the English
courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement
of Limited Warranty or related to its interpretation or its execution, the law, and
the courts of the capital city, of the country of your registered office and/or
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast,
Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New
Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and
Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or
related to its violation or execution, including summary proceedings, will be
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes
arising out of or in relation to the interpretation, the violation, the termination, the
nullity of the execution of this Statement of Limited Warranty shall be settled by
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and
Swaziland, both of us agree to submit all disputes relating to this Statement of
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in
Turkey all disputes arising out of or in connection with this Statement of Limited
Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and
Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the
following specified countries, any legal claim arising out of this Statement of
Limited Warranty will be brought before, and settled exclusively by, the competent
court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d)
Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both
of us agree to submit all disputes relating to this Statement of Limited Warranty to
the jurisdiction of the English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia,
Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland,
Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine,
Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of
Limited Warranty or related to its violation, termination or nullity will be finally
settled under the Rules of Arbitration and Conciliation of the International Arbitral
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three
arbitrators appointed in accordance with these rules. The arbitration will be held in
Vienna, Austria, and the official language of the proceedings will be English. The
decision of the arbitrators will be final and binding upon both parties. Therefore,
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties
expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM
may, however, institute proceedings in a competent court in the country of
installation.In Estonia, Latvia and Lithuania all disputes arising in connection with
this Statement of Limited Warranty will be finally settled in arbitration that will be
held in Helsinki, Finland in accordance with the arbitration laws of Finland then in
effect. Each party will appoint one arbitrator. The arbitrators will then jointly
appoint the chairman. If arbitrators cannot agree on the chairman, then the Central
Chamber of Commerce in Helsinki will appoint the chairman.
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-9
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EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
The warranty for Machines acquired in EU countries is valid and applicable in all
EU countries provided the Machines have been announced and made available in
such countries.
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM in EU countries, see the telephone listing in
Part 3 - Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
Spango Valley
Greenock
Scotland PA16 0AH
CONSUMERS
Consumers have legal rights under applicable national legislation governing the
sale of consumer goods. Such rights are not affected by the warranties provided in
this Statement of Limited Warranty.
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty or due to any other cause related to this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a
maximum amount equal to the charges you paid for the Machine. For purposes
of this item, the term ″Machine″ includes Machine Code and Licensed Internal
Code (″LIC″).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if IBM is at fault), for a maximum
amount equal to the charges you paid for the Machine that has caused the
damages. For purposes of this item, the term ″Machine″ includes Machine Code
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and Licensed Internal Code (″LIC″).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA
The provisions of this Statement of Limited Warranty replace any applicable
statutory warranties.
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The limitation period for consumers in action for breach of warranty is the
statutory period as a minimum. In case IBM or your reseller is unable to repair an
IBM Machine, you can alternatively ask for a partial refund as far as justified by
the reduced value of the unrepaired Machine or ask for a cancellation of the
respective agreement for such Machine and get your money refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, IBM will reimburse you for the transportation charges
for the delivery of the failing Machine to IBM.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes of
this item, the term ″Machine″ includes Machine Code and Licensed Internal Code
(″LIC″).
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph
of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-11
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GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case IBM or
your reseller is unable to repair an IBM Machine, you can alternatively ask for a
partial refund as far as justified by the reduced value of the unrepaired Machine or
ask for a cancellation of the respective agreement for such Machine and get your
money refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to
IBM will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a
breach of contract damaging life, physical well-being, or health that has been
caused intentionally, by gross negligence, or by a criminal act. The parties accept
the limitations of liability as valid provisions and state that the Section 314.(2) of
the Hungarian Civil Code applies as the acquisition price as well as other
advantages arising out of the present Statement of Limited Warranty balance this
limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory
conditions, including all warranties implied, but without prejudice to the generality
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of
Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of section in its entirety:
For the purposes of this section, a ″Default″ means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which IBM is legally
liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM. This section sets out the extent of IBM’s liability and your sole
remedy.
1. IBM will accept unlimited liability for death or personal injury caused by the
negligence of IBM
2. Subject always to the Items for Which IBM is Not Liable below, IBM will
accept unlimited liability for physical damage to your tangible property
resulting from the negligence of IBM.
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3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual
damages for any one Default will not in any event exceed the greater of 1) EUR
125,000, or 2) 125% of the amount you paid for the Machine directly relating to
the Default.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM, its suppliers or resellers liable for any of the following, even
if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the
Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of
Warranty will be limited to the charge paid by you for the individual Machine that
is the subject of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section is in its entirety:
For the purposes of this section, a ″Default″ means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which IBM is legally
liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default. Circumstances may arise where, because of a Default, you are entitled
to recover damages from IBM. This section sets out the extent of IBM’s liability
and your sole remedy.
1. IBM will accept unlimited liability for:
a. death or personal injury caused by the negligence of IBM; and
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any
statutory modification or re-enactment of either such Section.
2. IBM will accept unlimited liability, subject always to the Items for Which IBM
is Not Liable below, for physical damage to your tangible property resulting
from the negligence of IBM.
3. IBM’s entire liability for actual damages for any one Default will not in any
event, except as provided in items 1 and 2 above, exceed the greater of 1)
Pounds Sterling 75,000, or 2) 125% of the total purchase price payable or the
charges for the Machine directly relating to the Default.
These limits also apply to IBM’s suppliers and resellers. They state the maximum
for which IBM and such suppliers and resellers are collectively responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
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2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your
Machine, including the warranty period and type of warranty service IBM
provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table
below. NOTE: ″Region″ means either Hong Kong or Macau Special Administrative
Region of China.
ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive
Country or Region of
Purchase
Warranty Period
Type of Warranty Service
Worldwide
3 years
7
A warranty period of 3 years on parts and 3 years on labor means that IBM
provides warranty service without charge for parts and labor during the 3 year
warranty period.
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described
below. Warranty service may be provided by your reseller if approved by IBM to
perform warranty service. Scheduling of service will depend upon the time of your
call and is subject to parts availability. Service levels are response time objectives
and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside IBM’s
normal service area, contact your local IBM representative or your reseller for
country and location specific information.
1. Customer Replaceable Unit (″CRU″) Service
IBM provides replacement CRUs to you for you to install. CRU information
and replacement instructions are shipped with your Machine and are available
from IBM at any time on your request. Installation of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation. You may install a Tier 2 CRU yourself or request IBM to
install it, at no additional charge, under the type of warranty service designated
for your Machine. IBM specifies in the materials shipped with a replacement
CRU whether a defective CRU must be returned to IBM. When return is
required, 1) return instructions and a container are shipped with the
replacement CRU, and 2) you may be charged for the replacement CRU if IBM
does not receive the defective CRU within 30 days of your receipt of the
replacement.
2. On-site Service
IBM or your reseller will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to
allow disassembly and reassembly of the IBM Machine. The area must be clean,
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well lit and suitable for the purpose. For some Machines, certain repairs may
require sending the Machine to an IBM service center.
3. Courier or Depot Service *
You will disconnect the failing Machine for collection arranged by IBM. IBM
will provide you with a shipping container for you to return your Machine to a
designated service center. A courier will pick up your Machine and deliver it to
the designated service center. Following its repair or exchange, IBM will
arrange the return delivery of the Machine to your location. You are responsible
for its installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies
otherwise) the failing Machine suitably packaged to a location IBM designates.
After IBM has repaired or exchanged the Machine, IBM will make it available
for your collection or, for Mail-in Service, IBM will return it to you at IBM’s
expense, unless IBM specifies otherwise. You are responsible for the subsequent
installation and verification of the Machine.
5. CRU and On-site Service
This type of Warranty Service is a combination of Type 1 and Type 2 (see
above).
6. CRU and Courier or Depot Service
This type of Warranty Service is a combination of Type 1 and Type 3 (see
above).
7. CRU and Customer Carry-In or Mail-In Service
This type of Warranty Service is a combination of Type 1 and Type 4 (see
above).
When a 5, 6 or 7 type of warranty service is listed, IBM will determine which
type of warranty service is appropriate for the repair.
* This type of service is called ThinkPad EasyServ or EasyServ in some countries.
The IBM Machine Warranty worldwide web site at
worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM
definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine)
with links to Product Support pages. The IBM Statement of Limited Warranty is
also available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). In Canada or the United States, call
1-800-IBM-SERV (426-7378). For other countries, see the telephone numbers below.
Phone numbers are subject to change without notice. For the latest phone number
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-15
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Country or Region
Telephone Number
Country or Region
Telephone Number
Africa
+44 (0) 1475 555 055 Japan
Desktop:
0120-887-870
v Overseas calls:
81-46-266-1084
ThinkPad:
0120-887-874
v Overseas calls:
81-46-266-1084
IntelliStation and
xSeries:
81-46-266-1358
PC Software:
0120-558-695
v Overseas calls:
81-44-200-8666
Argentina
0800-666-0011
Luxembourg
298-977-5063
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Australia
Austria
131-426
Malaysia
Mexico
(60) 3-7727-7800
001-866-434-2080
01-24592-5901
Dutch: 02-210 9820
Belgium
Brazil
French: 02-210 9800
Netherlands
New Zealand
Nicaragua
020-514 5770
0800-446-149
255-6658
55-11-3889-8986
Canada
English:
1-800-565-3344
French:
1-800-565-3344
In Toronto:
416-383-3344
Chile
800-224-488
800-810-1818
Norway
Panama
Peru
66 81 11 00
206-6047
China
China (Hong Kong
and S.A.R.)
Home PC:
852-2825-7799
0-800-50-866
Commercial PC:
852-8205-0333
Colombia
Costa Rica
Denmark
980-912-3021
284-3911
Philippines
Portugal
Russia
(63) 2-995-2225
21-892-7147
45 20 82 00
095-940-2000
Dominican Republic 566-4755
or 566-5161 ext. 8201
Singapore
(65) 1-800-840-9911
Toll Free within the
Dominican Republic:
1-200-1929
Ecuador
1-800-426911 (option Spain
#4)
91-714-7983
El Salvador
Finland
250-5696
Sweden
08-477 4420
09-459 69 60
02 38 55 74 50
07032-1549 201
Switzerland
Taiwan
058-333-0900
886-2-8723-9799
(66) 2-273-4000
France
Germany
Thailand
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-17
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Guatemala
335-8490
Turkey
00-800-446-32-041
Honduras
Tegucigalpa & Sand
Pedro Sula: 232-4222
United Kingdom
0-1475-555 055
San Pedro Sula:
552-2234
India
1600-44-6666
United States
1-800-IBM-SERV
(1-800-426-7378)
000-411-005-6649
0-800-100-2011
Indonesia
Ireland
Italy
(62) 21-523-8535
01-815-9202
Uruguay
Venezuela
Vietnam
02-7031-6101
Ho Chi Minh: (84)
8-829-5160
Hanoi: (84)
4-843-6675
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Appendix D. Guarantee supplement for Mexico
This supplement is considered part of IBM’s Statement of Limited Warranty and
shall be effective solely and exclusively for products distributed and
commercialized within Territory of the Mexican United States. In the event of a
conflict, the terms of this supplement shall apply.
All software programs pre-loaded in the equipment shall only have a thirty- (30)
day guarantee for installation defects from the date of purchase. IBM is not
responsible for the information in such software programs and/or any additional
software programs installed by you or installed after purchase of the product.
Services not chargeable to the guarantee shall be charged to the final user, prior an
authorization.
In the event that warranty repair is required please call the IBM Support Center at
001-866-434-2080, where you will be directed to the nearest Authorized Service
Center. Should no Authorized Service Center exist in your city, location or within
70 kilometers of your city or location, the guarantee includes any reasonable
delivery charges related to the transportation of the product to our nearest
Authorized Service Center. Please call the nearest Authorized Service Center to
obtain the necessary approvals or information concerning the shipment of the
product and the shipment address.
To obtain a list of Authorized Service Centers, please visit:
servicio_mexico.html
Manufactured by:
SCI Systems de México, S.A. de C.V.
Av. De la Solidaridad Iberoamericana No. 7020
Col. Club de Golf Atlas
El Salto, Jalisco, México
C.P. 45680,
Tel. 01-800-3676900
Marketing by:
IBM de México, Comercialización y
Servicios, S. A. de C. V.
Alfonso Nápoles Gándara No 3111
Parque Corporativo de Peña Blanca
Delegación Álvaro Obregón
México, D.F., México
C.P. 01210,
Tel. 01-800-00-325-00
© Copyright IBM Corp. 2004
D-1
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Appendix E. Notices
IBM may not offer the products, services, or features discussed in this document in
all countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may
not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
IBM product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights
of IBM or third parties. All information contained in this document was obtained
in specific environments and is presented as an illustration. The result obtained in
other operating environments may vary.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this IBM
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
© Copyright IBM Corp. 2004
E-1
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vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of International Business Machines
Corporation in the United States, other countries, or both:
IBM
IBM logo
ThinkPad
Ultrabay
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
Electronic emission notices
IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
v Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Proper cables and connectors are available from IBM
authorized dealers. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
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Responsible party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Telephone: 1-919-543-2193
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformite a la reglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)
Zulassungbescheinigunglaut dem Deutschen Gesetz über die elektromagnetische
Verträglichkeit von Geräten (EMVG) vom 30. August 1995 (bzw. der EMC EG
Richtlinie 89/336):
Dieses Gerät ist berechtigt in Übereinstimmungmit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die
Konformitätserklärung nach Paragraph 5 des EMVG ist die:
IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart.
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024:1998 und EN 55022:1998 Klasse
B.
EN 55022 Hinweis:
“Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 55022:B
festgetlegt), dann kann es dabei eventuell gestört werden. In solch einem FA11 ist
der Abstand bzw. die Abschirmungzu der industriellen Störquelle zu vergröβern.”
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM
Handbüchern angegeben, zu installieren und zu betreiben.
European Union - emission directive
This product is in conformity with the protection requirements of EU Council
Directive 89/336/ECC on the approximation of the laws of the Member States
relating to electromagnetic compatibility.
Appendix E. Notices E-3
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IBM can not accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the product,
including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to European Standard EN 55022. The
limits for Class B equipment were derived for typical residential environments to
provide reasonable protection against interference with licensed communication
devices.
Union Européenne - Directive Conformité électromagnétique
Ce produit est conforme aux exigences de protection de la Directive 89/336/EEC
du Conseil de l’UE sur le rapprochement des lois des États membres en matière de
compatibilité électromagnétique.
IBM ne peut accepter aucune responsabilité pour le manquement aux exigences de
protection résultant d’une modification non recommandée du produit, y compris
l’installation de cartes autres que les cartes IBM.
Ce produit a été testé et il satisfait les conditions de l’équipement informatique de
Classe B en vertu de Standard européen EN 55022. Les conditions pour
l’équipement de Classe B ont été définies en fonction d’un contexte résidentiel
ordinaire afin de fournir une protection raisonnable contre l’interférence
d’appareils de communication autorisés.
Unione Europea - Directiva EMC (Conformidad électromagnética)
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva
89/336/CEE en lo que a la legislatura de los Estados Miembros sobre
compatibilidad electromagnética se refiere.
IBM no puede aceptar responsabilidad alguna si este producto deja de satisfacer
dichos requisitos de protección como resultado de una modificación no
recomendada del producto, incluyendo el ajuste de tarjetas de opción que no sean
IBM.
Este producto ha sido probado y satisface los límites para Equipos Informáticos
Clase B de conformidad con el Estándar Europeo EN 55022. Los límites para los
equipos de Clase B se han establecido para entornos residenciales típicos a fin de
proporcionar una protección razonable contra las interferencias con dispositivos de
comunicación licenciados.
Union Europea - Normativa EMC
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva
del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa
degli stati membri in materia di compatibilità elettromagnetica.
IBM non accetta responsabilità alcuna per la mancata conformità alle normative di
protezione dovuta a modifiche non consigliate al prodotto, compresa l’installazione
di schede e componenti di marca diversa da IBM.
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti
stabiliti per le le apparecchiature di informatica Classe B ai sensi del Norma
Europea EN 55022. I limiti delle apparecchiature della Classe B sono stati stabiliti
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al fine di fornire ragionevole protezione da interferenze mediante dispositivi di
comunicazione in concessione in ambienti residenziali tipici.
Japanese statement of compliance for products less than or equal to 20 A per
phase
Appendix E. Notices E-5
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E-6 IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide
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ꢀꢁꢂꢃ
Part Number: 73P3315
Printed in USA
(1P) P/N: 73P3315
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