IBM Computer Drive 73P3315 User Manual

ꢀꢁꢂ  
IBM ThinkPad Multi-Burner Plus Ultrabay  
Enhanced Drive  
User’s Guide  
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ꢀꢁꢂ  
IBM ThinkPad Multi-Burner Plus Ultrabay  
Enhanced Drive  
User’s Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Note: Before using this information and the product it supports, read the information in  
First Edition (October 2004)  
© Copyright International Business Machines Corporation 2004. All rights reserved.  
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract  
with IBM Corp.  
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Contents  
© Copyright IBM Corp. 2004  
iii  
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iv IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide  
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Safety information  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.  
Avant d’installer ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.  
Antes de instalar este produto, leia as Informações sobre Segurança.  
Antes de instalar este producto lea la información de seguridad.  
© Copyright IBM Corp. 2004  
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Läs säkerhetsinformationen innan du installerar den här produkten.  
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General safety guidelines  
Always observe the following precautions to reduce the risk of injury and property  
damage.  
Service  
Do not attempt to service a product yourself unless instructed to do so by the IBM  
Support Center. Use only an IBM authorized service provider who is approved to  
repair your particular product.  
Note: Some parts can be upgraded or replaced by the customer. These parts are  
referred to as Customer Replaceable Units, or CRUs. IBM expressly identifies CRUs  
as such, and provides documentation with instructions when it is appropriate for  
customers to replace those parts. You must closely follow all instructions when  
performing such replacements. Always make sure that the power is turned off and  
that the product is unplugged from any power source before you attempt the  
replacement. If you have any questions or concerns, contact the IBM Support  
Center.  
Power cords and power adapters  
Use only the power cords and power adapters supplied by the product  
manufacturer.  
Never wrap a power cord around the power adapter or other object. Doing so can  
stress the cord in ways that can cause the cord to fray, crack or crimp. This can  
present a safety hazard.  
Always route power cords so that they will not be walked on, tripped over, or  
pinched by objects.  
Protect the cord and power adapters from liquids. For instance, do not leave your  
cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with  
liquid cleansers. Liquids can cause a short circuit, particularly if the cord or power  
adapter has been stressed by misuse. Liquids can also cause gradual corrosion of  
the power cord terminals and/or the connector terminals on the adapter which can  
eventually result in overheating.  
Always connect power cords and signal cables in the correct order and ensure that  
all power cord connectors are securely and completely plugged into receptacles.  
Do not use any power adapter that shows corrosion at the ac input pins and/or  
shows signs of overheating (such as deformed plastic) at the ac input or anywhere  
on the power adapter.  
Do not use any power cords where the electrical contacts on either end show signs  
of corrosion or overheating or where the power cord appears to have been  
damaged in any way.  
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Extension cords and related devices  
Ensure that extension cords, surge protectors, uninterruptible power supplies, and  
power strips that you use are rated to handle the electrical requirements of the  
product. Never overload these devices. If power strips are used, the load should  
not exceed the power strip input rating. Consult an electrician for more  
information if you have questions about power loads, power requirements, and  
input ratings.  
Plugs and outlets  
If a receptacle (power outlet) that you intend to use with your computer  
equipment appears to be damaged or corroded, do not use the outlet until it is  
replaced by a qualified electrician.  
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer  
to obtain a replacement.  
Some products are equipped with a three-pronged plug. This plug fits only into a  
grounded electrical outlet. This is a safety feature. Do not defeat this safety feature  
by trying to insert it into a non-grounded outlet. If you cannot insert the plug into  
the outlet, contact an electrician for an approved outlet adapter or to replace the  
outlet with one that enables this safety feature. Never overload an electrical outlet.  
The overall system load should not exceed 80 percent of the branch circuit rating.  
Consult an electrician for more information if you have questions about power  
loads and branch circuit ratings.  
Be sure that the power outlet you are using is properly wired, easily accessible,  
and located close to the equipment. Do not fully extend power cords in a way that  
will stress the cords.  
Connect and disconnect the equipment from the electrical outlet carefully  
Batteries  
All IBM personal computers contain a non-rechargeable coin cell battery to provide  
power to the system clock. In addition many mobile products such as Thinkpad  
notebook PCs utilize a rechargeable battery pack to provide system power when in  
portable mode. Batteries supplied by IBM for use with your product have been  
tested for compatibility and should only be replaced with IBM approved parts.  
Never attempt to open or service any battery. Do not crush, puncture, or incinerate  
batteries or short circuit the metal contacts. Do not expose the battery to water or  
other liquids. Only recharge the battery pack strictly according to instructions  
included in the product documentation.  
Battery abuse or mishandling can cause the battery to overheat, which can cause  
gasses or flame to “vent” from the battery pack or coin cell. If your battery is  
damaged, or if you notice any discharge from your battery or the buildup of  
foreign materials on the battery leads, stop using the battery and obtain a  
replacement from the battery manufacturer.  
Batteries can degrade when they are left unused for long periods of time. For some  
rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused  
in a discharged state could increase the risk of a battery short circuit, which could  
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shorten the life of the battery and can also pose a safety hazard. Do not let  
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a  
discharged state.  
Heat and product ventilation  
Computers generate heat when turned on and when batteries are charging.  
Notebook PCs can generate a significant amount of heat due to their compact size.  
Always follow these basic precautions:  
v Do not leave the base of your computer in contact with your lap or any part of  
your body for an extended period when the computer is functioning or when  
the battery is charging. Your computer produces some heat during normal  
operation. Extended contact with the body could cause discomfort or, potentially,  
a skin burn.  
v Do not operate your computer or charge the battery near flammable materials or  
in explosive environments.  
v Ventilation slots, fans and/or heat sinks are provided with the product for safety,  
comfort, and reliable operation. These features might inadvertently become  
blocked by placing the product on a bed, sofa, carpet, or other flexible surface.  
Never block, cover or disable these features.  
CD and DVD drive safety  
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or  
otherwise physically damaged, it is possible for the disc to break apart or even  
shatter when the CD drive is in use. To protect against possible injury due to this  
situation, and to reduce the risk of damage to your machine, do the following:  
v Always store CD/DVD discs in their original packaging  
v Always store CD/DVD discs out of direct sunlight and away from direct heat  
sources  
v Remove CD/DVD discs from the computer when not in use  
v Do not bend or flex CD/DVD discs, or force them into the computer or their  
packaging  
v Check CD/DVD discs for cracks before each use. Do not use cracked or  
damaged discs  
General safety guidelines ix  
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Registering your option  
Thank you for purchasing this IBM® product. Please take a few moments to  
register your product and provide us with information that will help IBM to better  
serve you in the future. Your feedback is valuable to us in developing products  
and services that are important to you, as well as in developing better ways to  
communicate with you. Register your option on the IBM Web site at  
IBM will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
© Copyright IBM Corp. 2004  
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xii IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide  
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Chapter 1. About the Multi-Burner Plus drive  
This manual provides information on registering, installing, and using the IBM®  
ThinkPad® Multi-Burner Plus UltrabayEnhanced Drive, and is available on the  
Software and User’s Guide Super CD in the following languages:  
v Brazilian Portuguese  
v Czech  
v English  
v French  
v German  
v Italian  
v Japanese  
v Simplified Chinese  
v Slovak  
v Spanish  
v Traditional Chinese  
v Turkish  
The appendixes of this guide contain warranty information and legal notices.  
Product description  
Your Multi-Burner Plus is compatible with the DVD Forum DVD-Multi Recorder  
specification, and can record as well as read DVD-RAM, DVD-RW, and DVD-R (for  
General, 650 nm) media. Your drive can also record DVD+R, DVD+RW, CD-R,  
CD-RW, and High-Speed CD-RW media. Buffer underrun prevention is utilized to  
ensure reliable burning of DVD-R, DVD+R, and CD-R media. Your Multi-Burner  
Plus can read many other formats including DVD Video, Video CD, audio CD,  
multiple-session, extended architecture (XA) CDs, and Kodak Photo CDs. The  
Multi-Burner Plus is designed for installation in your Ultrabay Enhanced Drive  
Bay.  
Media type  
CD-R  
Write speed  
24X Max.  
4X  
CD-RW  
High Speed CD-RW  
Ultra Speed CD-RW  
DVD-R  
10X  
16X  
8X Max.  
8X Max.  
4X Max.  
4X Max.  
3X Max.  
DVD+R  
DVD-RW  
DVD+RW  
DVD-RAM  
In addition to this guide, your option package includes the following:  
v Multi-Burner Plus drive  
v Enhanced Drive Adapter for Ultrabay 2000  
v Carrying case  
v Software and User’s Guide Super CD  
v Quick Reference Guide  
© Copyright IBM Corp. 2004  
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Contact your place of purchase if an item is missing or damaged. Be sure to retain  
your proof of purchase. It might be required to receive warranty service. See  
C-1 for technical support information.  
Software description  
Your IBM Multi-Burner Plus Software and User’s Guide Super CD contains the  
following software with the following requirements:  
v Intervideo WinDVD Creator Plus  
With this software, you can record video files to DVD-RW, DVD+RW, DVD-R, or  
DVD+R media that can be played in most stand-alone DVD players. You can  
also use this software to edit and modify your own video assets prior to  
recording.  
If you have an analog or IEEE 1394 capture device installed in your computer,  
you can use this software to record video from a camera.  
The following table provides information on the Intervideo WinDVD Creator  
Plus system requirements.  
Computer part  
Minimum  
Optimal  
Processor  
Intel Celeron 800Mhz  
Intel Pentium III 600Mhz  
Direct DVD support requires  
P4 1.6GHz or higher for  
real-time requirement  
RAM  
64Mb  
128Mb  
Operating system  
Windows 2000 or Windows  
XP  
Windows 2000 or Windows  
XP  
Sound  
Windows-compatible sound Windows-compatible sound  
card that supports 48KHz  
playback  
card that supports 48KHz  
playback (PCI recommended)  
Video  
Windows-compatible AGP or Windows-compatible AGP or  
PCI graphic card  
PCI graphic card (overlay  
support recommended)  
Hard drive  
v 70 MB for installation  
v 70 MB for installation  
v 620 MB for every hour of v 620 MB for every hour of  
VCD-quality MPEG-1  
video  
VCD-quality MPEG-1  
video  
v 2 GB for every hour of  
DVD-quality MPEG-2  
video  
v 2 GB for every hour of  
DVD-quality MPEG-2  
video  
Others  
CD or DVD burner required  
for VCD and DVD burning.  
Appropriate hardware  
needed to import video from  
external sources, such as DV  
cameras and camcorders  
Note: WinDVD Creator Plus can import and export DivX content with the DivX  
codec pre-installed. DivX is a trademark of DivXNetworks, Inc.  
v IBM Drive Letter Access (DLA)  
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With this software you can write directly to CD-RW, CD-R, DVD-RAM,  
DVD-RW, DVD+RW, DVD-R, and DVD+R media using the drive letter as if you  
were writing to a diskette. DLA formats all disc format types. With DLA, you  
can drag-and-drop files, create new directories, or save files from any application  
directly to your Multi-Burner Plus.  
v UDF reader  
This software enables you to install software for reading DVD-RAM, DVD-RW,  
DVD+RW, and CD-RW media on computers with DVD drives. It also allows  
you to read DLA-created discs on systems without DLA installed.  
v IBM RecordNow  
IBM RecordNow is disc mastering software that allows you to create your own  
music or data discs from files on your computer, or from other disc media such  
as CDs or DVDs. Music discs created with IBM RecordNow will play on any CD  
player, whether it’s at home, in your car, or through your computer’s CD-ROM.  
IBM RecordNow also makes it easy to create data discs that can be read on any  
appropriate CD or DVD disc reader.  
Note: Some DVD players cannot read CD-R media. Refer to the documentation  
that accompanied your drive for information on supported media.  
IBM RecordNow guides you, step-by-step, through the recording process with  
simple wizards and an intuitive interface.  
Using IBM RecordNow you can create:  
– Exact copies of existing discs: The Exact Copy feature makes a duplicate of  
your master disc, transferring the disc layout of the original disc to your  
CD-R, CD-RW, or DVD media.  
– Discs of archived data from your hard drive: The Make a Data Disc feature  
stores electronic data, such as the files and applications that reside on your  
computer’s hard drive. Unlike music discs, data discs store files that are  
readable only by a computer, and cannot be played on your home or car  
stereo, even if audio files are on the disc.  
– Music compilations from WAV, MP3, or WMA files, or from existing music  
discs: The Make a Music Disc feature creates custom music discs from files on  
your hard drive or your existing music discs. The CD music database feature  
can automatically tag your files with track information to help you sort  
through your collection.  
Note: Please refer to the IBM RecordNow On-line Help, for more information on  
how to Make an Exact copy, Create a Data Disc, or Create an Audio disc  
with IBM RecordNow.  
To start RecordNow, complete the following procedure:  
1. Click Start.  
2. Click Programs.  
3. Click IBM RecordNow.  
4. Click RecordNow to open the main recording software window.  
v IBM Simple Backup  
This software enables you to create full or incremental backups of your system  
files on DVD-RAM, DVD-RW, DVD-R, CD-R, CD-RW, DVD+R, or DVD+RW  
media, and allows you to restore your computer if it crashes.  
v Intervideo WinDVD  
This software enables you to play back DVD videos on your computer or to  
play video files from your hard disk drive.  
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Note: Some graphics adapters such as the FIREGL, Intergraph, and 3dLabs, do not  
support DVD video playback.  
Installation requirements  
To install the Multi-Burner Plus drive, your ThinkPad computer must meet the  
following requirements:  
v A ThinkPad system with an Ultrabay Enhanced Drive Bay or ThinkPad Dock or  
Dock II  
v An Enhanced Drive Adapter for Ultrabay 2000  
v The Microsoft® Windows® XP or Microsoft Windows 2000 Professional operating  
system  
Notes:  
1. IBM offers limited support for computers with Microsoft Windows 95,  
Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me)  
desktop operating systems.  
2. The ThinkPad A21e computer does not support DVD playback under Windows  
NT.  
Installing the drive  
Your ThinkPad computer includes a help system, Access ThinkPad, that provides  
drive installation instructions specific to your computer. To correctly install the  
multi-burner drive into the Ultrabay enhanced drive bay, use the instructions given  
in the Access ThinkPad help system.  
Locating the drive controls  
The following diagram shows the location of the controls on the front of the drive:  
ꢀ1ꢁ Power light: This light is visible when the drive is in use.  
ꢀ2ꢁ Eject button: Press this button to eject a DVD or CD.  
ꢀ3ꢁ Manual eject hole: Use this emergency release to eject a DVD or CD when the  
Eject button does not work. For more information on manually ejecting a DVD or  
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Chapter 2. Using the Multi-Burner Plus drive  
This section provides information on how to handle, load, and care for DVDs and  
CDs and on how to care for your Multi-Burner Plus drive.  
Before you begin  
For best results, review the following guidelines before using the drive:  
v Do not move your ThinkPad computer while formatting or writing a disc  
because this might cause data errors. Also, minimize typing while formatting or  
writing to a disc, as this might also cause data errors.  
v Keep the ThinkPad computer on a flat surface when writing to a disc.  
v Make sure the ThinkPad computer is plugged into an ac outlet when using the  
drive. The disc might be damaged if the battery runs out while writing to a disc.  
v Turn screen savers off. Using a screen saver might interrupt the formatting and  
writing process.  
v Do not put your ThinkPad computer into hibernation or suspend mode while  
writing to a disc.  
Note: The read and write results of the drive depend upon the quality and  
characteristics of the DVD or CD media used.  
Handling and caring for a disc  
Carefully handle and clean discs, especially writable media types such as CD-R  
and CD-RW discs, so that they remain readable. You can prolong the life of your  
discs by using the following precautions:  
v Always store discs in their original packaging.  
v Always store discs out of direct sunlight.  
v Always store discs away from direct heat sources.  
v Remove discs from the computer when not in use.  
v Check discs for cracks BEFORE each use.  
IMPORTANT: Do not use discs that are cracked.  
v Do not force discs into the computer or packaging.  
v Do not bend or flex discs.  
v Do not use commercial cleaners to clean discs.  
v Do not write on the surface of discs.  
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v Handle discs by the edges or the center hole.  
v Do not touch the surface of discs.  
v To remove dust or fingerprints, wipe discs from the center to the edge with a  
soft, lint-free cloth.  
Attention: Wiping a disc using a circular motion can cause data loss.  
Caring for the Multi-Burner Plus drive  
To protect your drive during operation, observe the following precautions:  
v Remove the disc from the drive before moving the drive.  
v Do not insert foreign objects into the drive.  
v Do not stack objects on the drive.  
v Do not remove the drive cover or attempt to service the drive.  
v Do not operate the drive under any of the following conditions:  
– High temperature, high humidity, or direct sunlight  
– Excessive vibration, sudden shock, or inclined surface  
– Excessive dust  
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Loading a disc  
1. Press the Eject button. The tray slides out of the drive.  
2. Place a disc with the label facing up in the tray.  
3. Close the tray by gently pushing the tray in until it latches.  
Attention: Do not use force or insert foreign objects to open the tray. If your tray does not  
open when you press the Eject button, see “Manually ejecting a disc” on page 2-4 for more  
information.  
Using the drive  
This section contains information on using the Multi-Burner.  
Using single-sided and double-sided DVD-RAM media  
DVD-RAM media is available in single-sided and double-sided versions.  
The 2.6 GB and 4.7 GB versions are single-sided. The 9.4 GB versions are  
double-sided. To access the data on both sides of the media, you must remove the  
media from the drive, turn it over, and re-insert it into the drive.  
Removing the disc from the cartridge  
2a  
3a  
DVD-RAM media is available in bare-disc or cartridge form. To use cartridge  
media in your Multi-Burner, you must first remove the disc from the cartridge.  
1. Using the tip of a ball point pen, push and break the lock pin tab ꢀ1ꢁ.  
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2. To remove the disc, use a ball point pen to push down on the cartridge lid lock  
ꢀ2ꢁ and pull the cartridge lid out ꢀ3ꢁ.  
When the cartridge lid is open, the disc can be removed.  
Note: The cartridge lid lock and the cartridge lid tab are located on the side of  
some cartridges, as shown in ꢀ2aꢁand ꢀ3aꢁabove.  
Attention: Do not touch the recording area of the disc when handling bare  
media.  
Returning the disc to the cartridge  
1. To return the disc to the cartridge, align the label side of the disc ꢀ1ꢁwith the  
DVD-RAM cartridge label side.  
2. Insert the disc and close the cartridge lid ꢀ2ꢁ. A clicking sound will occur  
when the lid closed.  
Precautions for handling  
Be careful when handling the removed disc. Debris, dust particles, fingerprints,  
smears, or scratches may impair recording and playback of the media. To clean  
dust or other debris, use a CD cleaning kit. Use a soft, dry cloth to clean the disc.  
Do not use solvents to clean the disc surface. When labeling a disc, write only on  
the printed label side or the cartridge using a soft felt-tip marker. Keep out of  
direct sunlight, high temperatures, and humidity. Do not attach labels to either side  
of the disc.  
Using the drive with CDs and DVDs  
Complete the following procedure to read a data disc:  
1. Turn on the computer.  
2. Press the Open/Close button on the front of the drive.  
3. Insert a disc or cartridge in the tray with the label facing up.  
4. Close the tray by pressing the Open/Close button or by gently pushing in the  
loading tray.  
Attention: Do not use force or insert foreign objects to open the loading tray.  
5. Wait for the drive busy indicator to turn off; then double-click My Computer.  
6. Double-click the CD-ROM or DVD-RAM/DVD-R/DVD-RW icon.  
Manually ejecting a disc  
If you press the Eject button and the tray does not slide out, turn off the computer  
and straighten a large paper clip to form a tool, as shown in the illustration. The  
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straightened end must extend at least 45 mm (1.8 in.). Insert the extended end into  
the manual-eject hole on the front of the drive. Push the paper clip until the tray  
opens. Gently pull out the tray until you can remove the disc.  
45 mm  
1.8 in  
Using the DVD player software  
This section describes how to use and customize the DVD Player software. You can  
find current information on DVD Player software in the readme file on the User’s  
Guide and Software Super CD.  
Using the DVD function  
To use the DVD function, you need to set up your computer as follows after  
installing the Multi-Burner Plus drive into the Ultrabay enhanced drive bay:  
1. Enable the DMA setting (Windows XP and Windows 2000 users only).  
2. Install WinDVD (the DVD movie player program).  
Note: For Windows 95, the DVD movie player is supported by Windows 95  
OSR2.0 or later versions. You can check which version of Windows 95 you  
are using by following these steps:  
1. Click Start, move the cursor to Settings, and then click Control Panel.  
2. Double-click System.  
Read the numbers under “System.”  
v 4.00.950B means that your version is Windows 95 OSR2.0 or OSR2.1.  
v 4.00.950C means that your version is Windows 95 OSR2.5.  
Enabling driver letter access (DLA)  
Drive Letter Access (DLA) is provided so that you can write data to CD-R, CD-RW,  
DVD-RAM, DVD-RW, and DVD-R media. DVD-RAM, DVD-RW, DVD+RW,  
CD-RW, DVD-R, DVD+R, and CD-R media can be written to many times (data on  
DVD-R and CD-R media may be appended until these discs are full).  
To format and write to DVD-R, DVD+R, CD-R, DVD-RAM, DVD-RW, DVD+RW,  
or CD-RW media:  
1. Insert a disc into the drive.  
2. Double-click My Computer. Right-click the Multi-Burner drive letter.  
3. Click Format. Formatting time will vary depending on the format process you  
use (Quick or Full).  
4. After formatting is complete, you can drag and drop files to the Multi-Burner  
drive icon, or you can move files in Windows Explorer.  
To make CD-R media compatible in other computers:  
1. Double-click My Computer. Right-click the Multi-Burner drive letter.  
2. Click Make Compatible.  
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To use UDF formatted DVD-RAM, DVD-RW, DVD+RW, or CD-RW media in other  
computers, a UDF reader is included on the User’s Guide and Software Super CD. To  
use the UDF reader, follow this procedure:  
1. Insert the User’s Guide and Software Super CD into the CD or DVD drive of the  
computer you want to use the UDF formatted discs with.  
2. Click Start.  
3. Click Run.  
4. Type e:\UDF\language where e is the drive letter of the CD or DVD drive, and  
language is your language.  
5. Click OK.  
6. Double-click SETUP.EXE and follow the on-screen instructions.  
Note: The UDF reader is only needed on systems that do not have another DLA  
program for CD-RW, DVD+RW, or DVD-RW installed.  
Enabling the DMA setting  
This section explains enabling the DMA setting with Windows 2000 and Windows  
XP.  
For Windows 2000  
1. Click Start, move the cursor to Settings, and click Control Panel.  
2. Double-click System.  
3. Click the Hardware tab.  
4. Click the Device Manager button.  
5. Click IDE ATA/ATAPI controller to pull down the submenu.  
6. Double-click Secondary IDE. (Double-click Primary IDE if you are using the  
ThinkPad A21e computer.)  
7. Select the DMA is available as the Transfer Mode.  
8. Click OK.  
9. Click Close to close System Properties window. A message is displayed,  
informing you that the system settings have changed.  
10. Click OK to restart the system.  
For Windows XP  
1. Click Start, move the cursor to My Computer, and click on it.  
2. Click on View system information under System Tasks.  
3. Click the Hardware tab.  
4. Click the Device Manager button.  
5. Click IDE ATA/ATAPI controller to pull down the submenu.  
6. Double-click Secondary IDE. (Double-click Primary IDE if you are using the  
ThinkPad A21e computer.)  
7. Click the Advanced Settings tab.  
8. Select DMA if available as the Transfer Mode.  
9. Click OK.  
10. Click Close to close the System Properties window.  
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Using Intervideo WinDVD Creator Plus  
With Intervideo WinDVD Creator Plus, you can capture, edit, and record video  
and audio files. You can also use Intervideo WinDVD Creator Plus to create and  
record DVD videos using your own video and audio files. Intervideo WinDVD  
Creator Plus works with DVD-R, DVD+R, DVD-RW, DVD+RW, and DVD-RAM  
media. For more detailed information on Intervideo’s WinDVD Creator Plus  
features, go to the WinDVD Creator Plus User’s Guide on the User’s Guide and  
Software Super CD.  
The main function areas within the WinDVD Creator Plus main window are  
“Capture,” “Edit,” “Author,” and “Make Movie”. From these functions, you can  
import and edit your own video and audio files, then save them into any  
supported format. The supported formats include MPEG-1, MPEG-2, ASF, WMV,  
and AVI. When you have prepared your video and audio files, by going through  
the “Capture” and “Edit” steps, you can then add a customized menu from within  
the “Author” function. You can import your own still images to use as menu  
backgrounds or select one of the sample images. When your movie is ready,  
proceed to “Make Movie” where you can select the output format and video  
standard used in creating your movie. Burn your movie to disc or save it to the  
hard disk for burning later. If you use WinDVD Creator Plus to create a DVD  
image on your hard disk, you can select “Load Image to Burn” from the Project  
menu.  
WinDVD Creator Plus also offers the capability to record video directly to DVD  
recordable media using “Disk Manager.” This is done without using any additional  
space on your hard disk. With Disk Manager, you can capture new video or use  
video files you already have, and then finish your movie by creating a customized  
menu. Your movie can be created in either +VR or –VR video formats. Through  
Disk Manager, you can edit your movie at any time, adding or deleting video  
segments or changing your customized menu.  
Installing WinDVD and viewing a DVD movie  
To install WinDVD, go to the Softwaresection of the Software and User’s Guide  
Super CD.  
After you install the Multi-Burner drive and WinDVD software, you can view a  
DVD movie. But first you need to set the DVD region code for your DVD content.  
DVD region codes  
DVD region codes help protect the contents of a DVD. The world is divided into  
six regions and specific content can be viewed only in the appropriate region. For  
example, content for Region 1 can be viewed only in the U.S. and Canada.  
WinDVD is also region–specific.  
You can verify the region code of the content by looking at the region code symbol  
on the back of the content packaging.  
Region code  
Region  
1
2
3
4
5
U.S., Canada  
Europe, Middle East, South Africa, Japan  
Southeast Asia, Taiwan, Korea  
Latin America, Australia, New Zealand  
Former Soviet Union, North Africa, India  
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Region code  
Region  
6
People’s Republic of China  
Start WinDVD by inserting the DVD into the drive. The region code is  
automatically set and you can view the movie. This is the initial setting.  
After the region code has been set, if you insert a DVD with a different region  
code, you are prompted to change the region code. You can change the region code  
from your initial setting up to four times.  
After the region code has been changed from its initial setting four times, it is fixed  
and can no longer be changed. Thereafter, you can play DVD content only from  
that region.  
To display the region code status, click the WinDVD Properties button on the  
WinDVD user interface. The General tab contains this information.  
To change the region code, do the following:  
1. Turn on your computer and start your operating system.  
2. Click Start.  
3. Select Programs.  
4. Click Intervideo WinDVD.  
5. Click the Properties icon to open the Properties window.  
6. Click the General Properties tab.  
7. Insert a single region DVD of the new region.  
8. Select the correct region code for your country.  
9. Click OK.  
Starting WinDVD  
To start WinDVD, complete the following procedure:  
1. Click Start.  
2. Click Programs.  
3. Click InterVideo WinDVD.  
4. Click InterVideo WinDVD to open the DVD movie player window.  
For more information on how to play the DVD movie player, refer to the  
WinDVD help information on the Software and User’s Guide Super CD. If you  
want to watch a DVD movie on your TV, refer to the online information  
provided with your computer.  
Notes:  
1. Your computer has been configured to provide the highest quality audio and  
video playback obtainable with the available system resources. You can alter  
the default settings by changing the video resolution setting within the Control  
Panel. Some systems do not have enough resources to provide full-quality  
audio and video playback at all resolution settings. If you experience poor  
playback performance, adjust the resolution to a lower setting.  
2. Audio or video streams are decoded by software. The audio and video  
subsystems need to be fully functional and enabled.  
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Using the CD-R and CD-RW function  
The Multi-Burner drive can write to both CD-R and CD-RW discs. CD-R discs  
cannot be erased, but can be used with standard CD-ROM drives and CD players.  
You can use CD-R discs to record audio tracks, store data, archive files, and copy  
files from another CD.  
CD-RW discs can be erased and rewritten, but can be used only with newer MR-  
and CD-RW-compatible CD-ROM and DVD-ROM drives. You can use CD-RW  
discs to back up, store, and update files or to copy files from another CD.  
Notes:  
1. CD-R discs are playable on audio CD players. CD-RW discs are not playable on  
most audio CD players.  
2. The software included with this drive does not enable the drive CD-recording  
capabilities with DOS, Windows 3.x, or IBM OS/2® operating systems.  
For more information on using the software, refer to the IBM RecordNow and IBM  
DLA help information on the Software and User’s Guide Super CD.  
Using the DVD-R/DVD-RW and DVD+R/DVD+RW functions  
The Multi-Burner drive can write to DVD-R, DVD-RW, DVD+R, and DVD+RW  
discs. DVD-R and DVD+R discs cannot be erased, but can be used with standard  
DVD-ROM drives and DVD players.  
You can use DVD-R and DVD+R discs to record audio tracks, store data, archive  
files, and copy files from another DVD.  
DVD-RW and DVD+RW discs can be erased and rewritten, but can be used only  
with newer MR- and DVD-RW-compatible DVD-ROM drives. You can use  
DVD-RW and DVD+RW discs to back up, store, and update files or to copy files  
from another DVD.  
For more information on using the software, refer to the IBM RecordNow and IBM  
DLA help information on the Software and User’s Guide Super CD.  
Backing up a CD or DVD  
To copy a commercial CD or DVD, you must own the copyright or obtain  
permission from the copyright owner. If you do not own the copyright or do not  
obtain permission from the copyright owner, you might be violating copyright law  
and might be subject to payment of damages or other remedies. For more  
information on copyright law, consult your legal advisor.  
Problem solving  
Computer problems can be caused by hardware, software, or user error. The  
information in this section might be useful to help you solve problems or to gather  
helpful information you can pass on to a service technician. You might also need to  
refer to your computer, operating-system, or sound-adapter publications.  
Review the following list for any problem descriptions that might fit your  
situation.  
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You cannot create a multisession disc.  
Be sure that there is enough space left on the disc for another session. Writing a  
session requires lead-in and lead-out space (about 15 MB) in addition to the data  
that is recorded.  
You cannot successfully write to a CD-R, CD-RW, DVD-R, DVD-RW, DVD+R,  
DVD+RW, or DVD-RAM disc.  
Take the following actions:  
1. Verify that the process is not being interrupted by a screen saver, an antivirus  
program, an Internet or e-mail program, or other software. Disable the  
functions that might interrupt the write operation.  
2. Verify that the hard disk has been defragmented.  
3. Consult the hard disk drive manufacturer or vendor if an older hard disk drive  
is conducting a thermal recalibration during a write operation.  
4. Replace the disc if it is bad or scratched.  
5. Disable the Windows Auto Insert Notify function on your CD-ROM and  
CD-RW drives.  
You cannot eject a CD or DVD disc.  
Take the following actions after ensuring that the drive is not in the process of  
writing to a disc:  
1. Eject the disc through software.  
2. Use the Eject button.  
3. Turn off the computer. Wait 45 seconds; then turn on the computer and try  
using the Eject button again.  
4. If other methods do not work, use the manual-eject hole, using instructions  
You cannot read from the CD or DVD disc after successfully writing to it.  
Take the following actions:  
1. If you can read the CD or DVD Disc in another CD or DVD player or you can  
see previous sessions, the directory information might be damaged on the  
volume, making it unreadable. To get ideas for troubleshooting, check the  
documentation that comes with the software.  
2. You might have a damaged CD-R, CD-RW, DVD-R, DVD-RW, DVD+R,  
DVD+RW, or DVD-RAM disc. Try a new disc or another brand of CD or DVD  
disc.  
3. If you can read from a CD-RW, DVD-RW, DVD+RW, or DVD-RAM disc in the  
writing drive, but not in another MR drive, be sure that a UDF Reader program  
is installed in the computer.  
4. Avoid writing at the slower 1X speed unless required by your computer.  
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Appendix A. Product specifications  
This appendix includes the following information:  
v Physical specifications  
v Power requirements  
v Environmental requirements  
v Read speeds  
v Write speeds  
Physical specifications  
The physical specifications1 of the drive are listed in the following table.  
Physical specification  
Height  
Width  
Length  
Weight  
12.7 mm (0.5 in.)  
128 mm (5 in.)  
129 mm (5.09 in.)  
210 g (0.42 lb)  
Power requirements  
The following table lists the power specifications by voltage level for the drive. The  
power specifications are measured at the drive power connector and are nominal  
values.  
Power specifications Voltage  
At voltage DC 5V  
Average  
Maximum  
1100 mA  
1800 mA  
Environmental requirements  
Specification  
Operational  
Nonoperational  
Temperature (noncondensing) +5° C to +50° C  
(+41° F to +122° F)  
-20° C to +60° C  
(-4° F to +140° F)  
5% to 90%  
Relative humidity  
(noncondensing)  
10% to 80%  
1. Product-description data represents IBM’s design objectives and is provided for comparative purposes; actual results might vary  
based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.  
© Copyright IBM Corp. 2004  
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Read speeds  
Media  
Read Speed  
24X Max.  
20X Max.  
24X Max.  
24X Max.  
8X Max.  
6X Max.  
8X Max.  
8X Max.  
6X Max.  
6X Max.  
3X Max.  
CD-ROM  
CD-DA (DAE)  
CD-R  
CD-RW  
DVD-ROM (single layer)  
DVD-ROM (dual layer)  
DVD-R (4.7 GB)  
DVD+R  
DVD-RW (4.7 GB)  
DVD+RW  
DVD-RAM (4.7/9.4 GB)  
Write speeds  
Media type  
CD-R  
Write speed  
24X Max.  
4X  
CD-RW  
High Speed CD-RW  
Ultra Speed CD-RW  
DVD-R  
10X  
16X  
8X Max.  
8X Max.  
4X Max.  
4X Max.  
3X Max.  
DVD+R  
DVD-RW  
DVD+RW  
DVD-RAM  
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Appendix B. Service and Support  
The following information describes the technical support that is available for your  
product, during the warranty period or throughout the life of the product. Refer to  
your IBM Statement of Limited Warranty for a full explanation of IBM warranty  
terms.  
Online technical support  
Online technical support is available during the life of your product through the  
Personal Computing Support Web site at http://www.ibm.com/pc/support.  
During the warranty period, assistance for replacement or exchange of defective  
components is available. In addition, if your IBM option is installed in an IBM  
computer, you might be entitled to service at your location. Your technical support  
representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the IBM Support Center will be  
withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option  
has been withdrawn from marketing. Additional support offerings, including  
step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
v Option name  
v Option number  
v Proof of purchase  
v Computer manufacturer, model, serial number (if IBM), and manual  
v Exact wording of the error message (if any)  
v Description of the problem  
v Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want  
to walk you through the problem during the call.  
For the support telephone number and support hours by country, refer to the  
following table. If the number for your country or region is not listed, contact your  
IBM reseller or IBM marketing representative. Response time may vary depending  
on the number and nature of the calls received.  
Phone numbers are subject to change without notice. For the latest phone number  
© Copyright IBM Corp. 2004  
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Country or Region  
Telephone Number  
Country or Region  
Telephone Number  
Africa  
+44 (0) 1475 555 055 Japan  
Desktop:  
0120-887-870  
v Overseas calls:  
81-46-266-1084  
ThinkPad:  
0120-887-874  
v Overseas calls:  
81-46-266-1084  
IntelliStation and  
xSeries:  
81-46-266-1358  
PC Software:  
0120-558-695  
v Overseas calls:  
81-44-200-8666  
Argentina  
Australia  
Austria  
0800-666-0011  
131-426  
Luxembourg  
298-977-5063  
Malaysia  
(60) 3-7727-7800  
001-866-434-2080  
+44 (0) 1475 555 055  
020-514 5770  
01-24592-5901  
0800-0189  
Mexico  
Bolivia  
Middle East  
Netherlands  
Belgium  
Dutch: 02-210 9820  
French: 02-210 9800  
55-11-3889-8986  
Brazil  
New Zealand  
Nicaragua  
0800-446-149  
255-6658  
Canada  
English:  
1-800-565-3344  
French:  
1-800-565-3344  
In Toronto:  
416-383-3344  
Chile  
800-224-488  
800-810-1818  
Norway  
Panama  
Peru  
66 81 11 00  
206-6047  
China  
China (Hong Kong  
and S.A.R.)  
Home PC:  
852-2825-7799  
0-800-50-866  
Commercial PC:  
852-8205-0333  
Colombia  
Costa Rica  
Denmark  
980-912-3021  
284-3911  
Philippines  
Portugal  
Russia  
(63) 2-995-2225  
21-892-7147  
45 20 82 00  
095-940-2000  
Dominican Republic 566-4755  
or 566-5161 ext. 8201  
Singapore  
(65) 1-800-840-9911  
Toll Free within the  
Dominican Republic:  
1-200-1929  
Ecuador  
1-800-426911 (option Spain  
#4)  
91-714-7983  
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Country or Region  
El Salvador  
Finland  
Telephone Number  
250-5696  
Country or Region  
Sweden  
Telephone Number  
08-477 4420  
09-459 69 60  
02 38 55 74 50  
07032-1549 201  
335-8490  
Switzerland  
Taiwan  
058-333-0900  
France  
886-2-8723-9799  
(66) 2-273-4000  
00-800-446-32-041  
0-1475-555 055  
Germany  
Thailand  
Guatemala  
Honduras  
Turkey  
Tegucigalpa & Sand  
Pedro Sula: 232-4222  
United Kingdom  
San Pedro Sula:  
552-2234  
India  
1600-44-6666  
United States  
1-800-IBM-SERV  
(1-800-426-7378)  
000-411-005-6649  
0-800-100-2011  
Indonesia  
Ireland  
Italy  
(62) 21-523-8535  
02-7031-6101  
01-815-9202  
Uruguay  
Venezuela  
Vietnam  
Ho Chi Minh: (84)  
8-829-5160  
Hanoi: (84)  
4-843-6675  
Appendix B. Service and Support B-3  
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Appendix C. IBM Statement of Limited Warranty Z125-4753-08  
04/2004  
Part 1 - General Terms  
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 -  
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or  
modify those of Part 1. The warranties provided by IBM in this Statement of Limited  
Warranty apply only to Machines you purchase for your use, and not for resale. The term  
Machinemeans an IBM machine, its features, conversions, upgrades, elements, or  
accessories, or any combination of them. The term Machinedoes not include any software  
programs, whether pre-loaded with the Machine, installed subsequently or otherwise.  
Nothing in this Statement of Limited Warranty affects any statutory rights of  
consumers that cannot be waived or limited by contract.  
What this Warranty Covers  
IBM warrants that each Machine 1) is free from defects in materials and workmanship and  
2) conforms to IBM’s Official Published Specifications (Specifications) which are  
available on request. The warranty period for the Machine starts on the original Date of  
Installation and is specified in Part 3 - Warranty Information. The date on your invoice or  
sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise.  
Many features, conversions, or upgrades involve the removal of parts and their return to  
IBM. A part that replaces a removed part will assume the warranty service status of the  
removed part. Unless IBM specifies otherwise, these warranties apply only in the country  
or region in which you purchased the Machine.THESE WARRANTIES ARE YOUR  
EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR  
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,  
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR  
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR  
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO  
YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION  
TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT  
PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE  
ABOVE LIMITATION MAY NOT APPLY TO YOU.  
What this Warranty Does not Cover  
This warranty does not cover the following:  
v
any software programs, whether pre-loaded or shipped with the Machine, or  
installed subsequently;  
v
failure resulting from misuse (including but not limited to use of any Machine  
capacity or capability, other than that authorized by IBM in writing), accident,  
modification, unsuitable physical or operating environment, or improper  
maintenance by you;  
v
v
failure caused by a product for which IBM is not responsible; and  
any non-IBM products, including those that IBM may procure and provide with  
or integrate into an IBM Machine at your request.  
The warranty is voided by removal or alteration of identification labels on the  
Machine or its parts.  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
Any technical or other support provided for a Machine under warranty, such as  
© Copyright IBM Corp. 2004  
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assistance with "how-to" questions and those regarding Machine set-up and  
installation, is provided WITHOUT WARRANTIES OF ANY KIND.  
How to Obtain Warranty Service  
If the Machine does not function as warranted during the warranty period, contact  
IBM or your reseller to obtain warranty service. If you do not register the Machine  
with IBM, you may be required to present proof of purchase as evidence of your  
entitlement to warranty service.  
What IBM Will Do to Correct Problems  
When you contact IBM for service, you must follow the problem determination  
and resolution procedures that IBM specifies. An initial diagnosis of your problem  
can be made either by a technician over the telephone or electronically by access to  
an IBM website. The type of warranty service applicable to your Machine is  
specified in Part 3 - Warranty Information. You are responsible for downloading  
and installing designated Machine Code (microcode, basic input/output system  
code (called BIOS), utility programs, device drivers, and diagnostics delivered  
with an IBM Machine ) and other software updates from an IBM Internet Web site  
or from other electronic media, and following the instructions that IBM provides. If  
your problem can be resolved with a Customer Replaceable Unit (CRU) (e.g.,  
keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to  
you for you to install. If the Machine does not function as warranted during the  
warranty period and your problem cannot be resolved over the telephone or  
electronically, through your application of Machine Code or software updates, or  
with a CRU, IBM or your reseller, if approved by IBM to provide warranty service,  
will either, at its discretion, 1) repair it to make it function as warranted, or 2)  
replace it with one that is at least functionally equivalent. If IBM is unable to do  
either, you may return the Machine to your place of purchase and your money will  
be refunded. IBM or your reseller will also manage and install selected engineering  
changes that apply to the Machine.  
Exchange of a Machine or Part  
When the warranty service involves the exchange of a Machine or part, the item  
IBM or your reseller replaces becomes its property and the replacement becomes  
yours. You represent that all removed items are genuine and unaltered. The  
replacement may not be new, but will be in good working order and at least  
functionally equivalent to the item replaced. The replacement assumes the  
warranty service status of the replaced item.  
Your Additional Responsibilities  
Before IBM or your reseller exchanges a Machine or part, you agree to remove all  
features, parts, options, alterations, and attachments not under warranty service.  
You also agree to:  
1. ensure that the Machine is free of any legal obligations or restrictions that  
prevent its exchange;  
2. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
3. where applicable, before service is provided:  
a. follow the service request procedures that IBM or your reseller provides;  
b. backup or secure all programs, data, and funds contained in the Machine;  
c. provide IBM or your reseller with sufficient, free, and safe access to your  
facilities to permit IBM to fulfill its obligations; and  
d. inform IBM or your reseller of changes in the Machine’s location.  
4. (a) ensure all information about identified or identifiable individuals (Personal  
Data) is deleted from the Machine (to the extent technically possible), (b) allow  
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IBM, your reseller or an IBM supplier to process on your behalf any remaining  
Personal Data as IBM or your reseller considers necessary to fulfill its  
obligations under this Statement of Limited Warranty (which may include  
shipping the Machine for such processing to other IBM service locations around  
the world), and (c) ensure that such processing complies with any laws  
applicable to such Personal Data.  
Limitation of Liability  
IBM is responsible for loss of, or damage to, your Machine only while it is 1) in  
IBM’s possession or 2) in transit in those cases where IBM is responsible for the  
transportation charges.  
Neither IBM nor your reseller are responsible for any of your confidential,  
proprietary or personal information contained in a Machine which you return to  
IBM for any reason. You should remove all such information from the Machine  
prior to its return.  
Circumstances may arise where, because of a default on IBM’s part or other  
liability, you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract or  
tort claim), except for any liability that cannot be waived or limited by applicable  
laws, IBM is liable for no more than  
1. damages for bodily injury (including death) and damage to real property and  
tangible personal property; and  
2. the amount of any other actual direct damages, up to the charges (if recurring,  
12 months’ charges apply) for the Machine that is subject of the claim. For  
purposes of this item, the term Machineincludes Machine Code and Licensed  
Internal Code (LIC).  
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for  
which IBM, its suppliers, and your reseller are collectively responsible.  
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS  
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES  
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS  
OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT  
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4)  
LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED  
SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY  
TO YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE  
ABOVE LIMITATION MAY NOT APPLY TO YOU.  
Governing Law  
Both you and IBM consent to the application of the laws of the country in which  
you acquired the Machine to govern, interpret, and enforce all of your and IBM’s  
rights, duties, and obligations arising from, or relating in any manner to, the  
subject matter of this Statement of Limited Warranty, without regard to conflict of  
law principles.  
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY  
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR  
JURISDICTION TO JURISDICTION.  
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Jurisdiction  
All of our rights, duties, and obligations are subject to the courts of the country in  
which you acquired the Machine.  
Part 2 - Country-unique Terms  
AMERICAS  
ARGENTINA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.  
BOLIVIA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the courts of the city of La Paz.  
BRAZIL  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Agreement will be settled exclusively by the court  
of Rio de Janeiro, RJ.  
CHILE  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Civil Courts of Justice of Santiago.  
COLOMBIA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Judges of the Republic of Colombia.  
EQUADOR  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Judges of Quito.  
MEXICO  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Federal Courts of Mexico City, Federal District.  
PARAGUAY  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the courts of the city of Asuncion.  
PERU  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Judges and Tribunals of the Judicial District of Lima, Cercado.  
Limitation of Liability: The following is added at the end of this section:In accordance  
with Article 1328 of the Peruvian Civil Code the limitations and exclusions  
specified in this section will not apply to damages caused by IBM’s willful  
misconduct (dolo) or gross negligence (culpa inexcusable).  
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URUGUAY  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the City of Montevideo Court’s Jurisdiction.  
VENEZUELA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Courts of the Metropolitan Area Of the City of Caracas.  
NORTH AMERICA  
How to Obtain Warranty Service: The following is added to this Section:  
To obtain warranty service from IBM in Canada or the United States, call  
1-800-IBM-SERV (426-7378).  
CANADA  
Limitation of Liability: The following replaces item 1 of this section:  
1. damages for bodily injury (including death) or physical harm to real property  
and tangible personal property caused by IBM’s negligence; and  
Governing Law: The following replaces "laws of the country in which you acquired the  
Machine" in the first sentence:  
laws in the Province of Ontario.  
UNITED STATES  
Governing Law: The following replaces "laws of the country in which you acquired the  
Machine" in the first sentence:  
laws of the State of New York.  
ASIA PACIFIC  
AUSTRALIA  
What this Warranty Covers: The following paragraph is added to this Section:  
The warranties specified in this Section are in addition to any rights you may have  
under the Trade Practices Act 1974 or other similar legislation and are only limited  
to the extent permitted by the applicable legislation.  
Limitation of Liability: The following is added to this Section:  
Where IBM is in breach of a condition or warranty implied by the Trade Practices  
Act 1974 or other similar legislation, IBM’s liability is limited to the repair or  
replacement of the goods or the supply of equivalent goods. Where that condition  
or warranty relates to right to sell, quiet possession or clear title, or the goods are  
of a kind ordinarily acquired for personal, domestic or household use or  
consumption, then none of the limitations in this paragraph apply.  
Governing Law: The following replaces "laws of the country in which you acquired the  
Machine" in the first sentence:  
laws of the State or Territory.  
CAMBODIA AND LAOS  
Governing Law: The following replaces "laws of the country in which you acquired  
the Machine" in the first sentence:  
laws of the State of New York, United States of America.  
CAMBODIA, INDONESIA, AND LAOS  
Arbitration: The following is added under this heading:  
Disputes arising out of or in connection with this Statement of Limited Warranty  
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-5  
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shall be finally settled by arbitration which shall be held in Singapore in  
accordance with the Arbitration Rules of Singapore International Arbitration Center  
(SIAC Rules) then in effect. The arbitration award shall be final and binding for  
the parties without appeal and shall be in writing and set forth the findings of fact  
and the conclusions of law. The number of arbitrators shall be three, with each side  
to the dispute being entitled to appoint one arbitrator. The two arbitrators  
appointed by the parties shall appoint a third arbitrator who shall act as chairman  
of the proceedings. Vacancies in the post of chairman shall be filled by the  
president of the SIAC. Other vacancies shall be filled by the respective nominating  
party. Proceedings shall continue from the stage they were at when the vacancy  
occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator  
within 30 days of the date the other party appoints its, the first appointed  
arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and  
properly appointed. All proceedings shall be conducted, including all documents  
presented in such proceedings, in the English language. The English language  
version of this Statement of Limited Warranty prevails over any other language  
version.  
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA  
Governing Law: The following replaces "laws of the country in which you acquired  
the Machine" in the first sentence:  
laws of Hong Kong Special Administrative Region of China.  
INDIA  
Limitation of Liability: The following replaces items 1 and 2 of this Section:  
1. liability for bodily injury (including death) or damage to real property and  
tangible personal property will be limited to that caused by IBM’s negligence;  
and  
2. as to any other actual damage arising in any situation involving  
nonperformance by IBM pursuant to, or in any way related to the subject of  
this Statement of Limited Warranty, the charge paid by you for the individual  
Machine that is the subject of the claim. For purposes of this item, the term  
"Machine" includes Machine Code and Licensed Internal Code ("LIC").  
Arbitration: The following is added under this heading  
Disputes arising out of or in connection with this Statement of Limited Warranty  
shall be finally settled by arbitration which shall be held in Bangalore, India in  
accordance with the laws of India then in effect. The arbitration award shall be  
final and binding for the parties without appeal and shall be in writing and set  
forth the findings of fact and the conclusions of law. The number of arbitrators  
shall be three, with each side to the dispute being entitled to appoint one  
arbitrator. The two arbitrators appointed by the parties shall appoint a third  
arbitrator who shall act as chairman of the proceedings. Vacancies in the post of  
chairman shall be filled by the president of the Bar Council of India. Other  
vacancies shall be filled by the respective nominating party. Proceedings shall  
continue from the stage they were at when the vacancy occurred. If one of the  
parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date  
the other party appoints its, the first appointed arbitrator shall be the sole  
arbitrator, provided that the arbitrator was validly and properly appointed. All  
proceedings shall be conducted, including all documents presented in such  
proceedings, in the English language. The English language version of this  
Statement of Limited Warranty prevails over any other language version.  
JAPAN  
Governing Law: The following sentence is added to this Section:  
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Any doubts concerning this Statement of Limited Warranty will be initially  
resolved between us in good faith and in accordance with the principle of mutual  
trust.  
MALAYSIA  
Limitation of Liability: The word SPECIALin item 3 of the fifth paragraph is  
deleted.  
NEW ZEALAND  
What this Warranty Covers: The following paragraph is added to this Section:  
The warranties specified in this section are in addition to any rights you may have  
under the Consumer Guarantees Act 1993 or other legislation which cannot be  
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect  
of any goods which IBM provides, if you require the goods for the purposes of a  
business as defined in that Act.  
Limitation of Liability: The following is added to this Section:  
Where Machines are not acquired for the purposes of a business as defined in the  
Consumer Guarantees Act 1993, the limitations in this Section are subject to the  
limitations in that Act.  
PEOPLE’S REPUBLIC OF CHINA (PRC)  
Governing Law: The following replaces laws of the country in which you acquired  
the Machinein the first sentence:  
laws of the State of New York, United States of America (except when local law  
requires otherwise).  
PHILIPPINES  
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:  
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,  
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC  
CONSEQUENTIAL DAMAGES; OR  
Arbitration: The following is added: under this heading  
Disputes arising out of or in connection with this Statement of Limited Warranty  
shall be finally settled by arbitration which shall be held in Metro Manila,  
Philippines in accordance with the laws of the Philippines then in effect. The  
arbitration award shall be final and binding for the parties without appeal and  
shall be in writing and set forth the findings of fact and the conclusions of law.  
The number of arbitrators shall be three, with each side to the dispute being  
entitled to appoint one arbitrator. The two arbitrators appointed by the parties  
shall appoint a third arbitrator who shall act as chairman of the proceedings.  
Vacancies in the post of chairman shall be filled by the president of the Philippine  
Dispute Resolution Center, Inc.. Other vacancies shall be filled by the respective  
nominating party. Proceedings shall continue from the stage they were at when the  
vacancy occurred. If one of the parties refuses or otherwise fails to appoint an  
arbitrator within 30 days of the date the other party appoints its, the first  
appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was  
validly and properly appointed. All proceedings shall be conducted, including all  
documents presented in such proceedings, in the English language. The English  
language version of this Statement of Limited Warranty prevails over any other  
language version.  
SINGAPORE  
Limitation of Liability: The words SPECIALand ECONOMICin item 3 in the  
fifth paragraph are deleted.  
EUROPE, MIDDLE EAST, AFRICA (EMEA)  
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-7  
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THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:  
The terms of this Statement of Limited Warranty apply to Machines purchased  
from IBM or an IBM reseller.  
How to Obtain Warranty Service:  
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus,  
Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,  
Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands,  
Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland,  
United Kingdom, Vatican State, and any country subsequently added to the European  
Union, as from the date of accession): The warranty for Machines acquired in Western  
Europe shall be valid and applicable in all Western Europe countries provided the  
Machines have been announced and made available in such countries. If you  
purchase a Machine in one of the Western European countries, as defined above,  
you may obtain warranty service for that Machine in any of those countries from  
either (1) an IBM reseller approved to perform warranty service or (2) from IBM,  
provided the Machine has been announced and made available by IBM in the  
country in which you wish to obtain service. If you purchased a Personal  
Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina,  
Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan,  
Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM),  
Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you  
may obtain warranty service for that Machine in any of those countries from either  
(1) an IBM reseller approved to perform warranty service or (2) from IBM. If you  
purchase a Machine in a Middle Eastern or African country, you may obtain  
warranty service for that Machine from the IBM entity within the country of  
purchase, if that IBM entity provides warranty service in that country, or from an  
IBM reseller, approved by IBM to perform warranty service on that Machine in  
that country. Warranty service in Africa is available within 50 kilometers of an IBM  
approved service provider. You are responsible for transportation costs for  
Machines located outside 50 kilometers of an IBM approved service provider.  
Governing Law:  
The phrase "the laws of the country in which you acquired the Machine" is replaced  
by:  
1) the laws of Austriain Albania, Armenia, Azerbaijan, Belarus,  
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,  
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,  
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)  
the laws of Francein Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,  
Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic  
Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon,  
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,  
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion,  
Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) the laws of  
Finlandin Estonia, Latvia, and Lithuania; 4) the laws of Englandin Angola,  
Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,  
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,  
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda,  
United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia,  
and Zimbabwe; and 5) the laws of South Africain South Africa, Namibia,  
Lesotho and Swaziland.  
Jurisdiction: The following exceptions are added to this section:  
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement  
of Limited Warranty and relating thereto, including its existence, will be the  
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competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,  
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,  
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,  
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab  
Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising  
out of this Statement of Limited Warranty or related to its execution, including  
summary proceedings, will be submitted to the exclusive jurisdiction of the English  
courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement  
of Limited Warranty or related to its interpretation or its execution, the law, and  
the courts of the capital city, of the country of your registered office and/or  
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina  
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo  
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French  
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast,  
Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New  
Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and  
Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or  
related to its violation or execution, including summary proceedings, will be  
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes  
arising out of or in relation to the interpretation, the violation, the termination, the  
nullity of the execution of this Statement of Limited Warranty shall be settled by  
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and  
Swaziland, both of us agree to submit all disputes relating to this Statement of  
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in  
Turkey all disputes arising out of or in connection with this Statement of Limited  
Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and  
Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the  
following specified countries, any legal claim arising out of this Statement of  
Limited Warranty will be brought before, and settled exclusively by, the competent  
court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d)  
Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both  
of us agree to submit all disputes relating to this Statement of Limited Warranty to  
the jurisdiction of the English courts.  
Arbitration: The following is added under this heading:  
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia,  
Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland,  
Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine,  
Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of  
Limited Warranty or related to its violation, termination or nullity will be finally  
settled under the Rules of Arbitration and Conciliation of the International Arbitral  
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three  
arbitrators appointed in accordance with these rules. The arbitration will be held in  
Vienna, Austria, and the official language of the proceedings will be English. The  
decision of the arbitrators will be final and binding upon both parties. Therefore,  
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties  
expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM  
may, however, institute proceedings in a competent court in the country of  
installation.In Estonia, Latvia and Lithuania all disputes arising in connection with  
this Statement of Limited Warranty will be finally settled in arbitration that will be  
held in Helsinki, Finland in accordance with the arbitration laws of Finland then in  
effect. Each party will appoint one arbitrator. The arbitrators will then jointly  
appoint the chairman. If arbitrators cannot agree on the chairman, then the Central  
Chamber of Commerce in Helsinki will appoint the chairman.  
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-9  
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EUROPEAN UNION (EU)  
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:  
The warranty for Machines acquired in EU countries is valid and applicable in all  
EU countries provided the Machines have been announced and made available in  
such countries.  
How to Obtain Warranty Service: The following is added to this section:  
To obtain warranty service from IBM in EU countries, see the telephone listing in  
Part 3 - Warranty Information.  
You may contact IBM at the following address:  
IBM Warranty & Service Quality Dept.  
PO Box 30  
Spango Valley  
Greenock  
Scotland PA16 0AH  
CONSUMERS  
Consumers have legal rights under applicable national legislation governing the  
sale of consumer goods. Such rights are not affected by the warranties provided in  
this Statement of Limited Warranty.  
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,  
NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
Except as otherwise provided by mandatory law:  
1. IBM’s liability for any damages and losses that may arise as a consequence of  
the fulfillment of its obligations under or in connection with this Statement of  
Limited Warranty or due to any other cause related to this Statement of  
Limited Warranty is limited to the compensation of only those damages and  
losses proved and actually arising as an immediate and direct consequence of  
the non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a  
maximum amount equal to the charges you paid for the Machine. For purposes  
of this item, the term Machineincludes Machine Code and Licensed Internal  
Code (LIC).  
The above limitation shall not apply to damages for bodily injuries (including  
death) and damages to real property and tangible personal property for which  
IBM is legally liable.  
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS  
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR  
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL  
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE  
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;  
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED  
SAVINGS.  
FRANCE AND BELGIUM  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
Except as otherwise provided by mandatory law:  
1. IBM’s liability for any damages and losses that may arise as a consequence of  
the fulfillment of its obligations under or in connection with this Statement of  
Limited Warranty is limited to the compensation of only those damages and  
losses proved and actually arising as an immediate and direct consequence of  
the non-fulfillment of such obligations (if IBM is at fault), for a maximum  
amount equal to the charges you paid for the Machine that has caused the  
damages. For purposes of this item, the term Machineincludes Machine Code  
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and Licensed Internal Code (LIC).  
The above limitation shall not apply to damages for bodily injuries (including  
death) and damages to real property and tangible personal property for which  
IBM is legally liable.  
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS  
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR  
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL  
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE  
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;  
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED  
SAVINGS.  
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:  
AUSTRIA  
The provisions of this Statement of Limited Warranty replace any applicable  
statutory warranties.  
What this Warranty Covers: The following replaces the first sentence of the first  
paragraph of this section:  
The warranty for an IBM Machine covers the functionality of the Machine for its  
normal use and the Machine’s conformity to its Specifications.  
The following paragraphs are added to this section:  
The limitation period for consumers in action for breach of warranty is the  
statutory period as a minimum. In case IBM or your reseller is unable to repair an  
IBM Machine, you can alternatively ask for a partial refund as far as justified by  
the reduced value of the unrepaired Machine or ask for a cancellation of the  
respective agreement for such Machine and get your money refunded.  
The second paragraph does not apply.  
What IBM Will Do to Correct Problems: The following is added to this section:  
During the warranty period, IBM will reimburse you for the transportation charges  
for the delivery of the failing Machine to IBM.  
Limitation of Liability: The following paragraph is added to this section:  
The limitations and exclusions specified in the Statement of Limited Warranty will  
not apply to damages caused by IBM with fraud or gross negligence and for  
express warranty.  
The following sentence is added to the end of item 2:  
IBM’s liability under this item is limited to the violation of essential contractual  
terms in cases of ordinary negligence.  
EGYPT  
Limitation of Liability: The following replaces item 2 in this section:  
as to any other actual direct damages, IBM’s liability will be limited to the total  
amount you paid for the Machine that is the subject of the claim. For purposes of  
this item, the term Machineincludes Machine Code and Licensed Internal Code  
(LIC).  
Applicability of suppliers and resellers (unchanged).  
FRANCE  
Limitation of Liability: The following replaces the second sentence of the first paragraph  
of this section:  
In such instances, regardless of the basis on which you are entitled to claim  
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).  
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-11  
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GERMANY  
What this Warranty Covers: The following replaces the first sentence of the first  
paragraph of this section:  
The warranty for an IBM Machine covers the functionality of the Machine for its  
normal use and the Machine’s conformity to its Specifications.  
The following paragraphs are added to this section:  
The minimum warranty period for Machines is twelve months. In case IBM or  
your reseller is unable to repair an IBM Machine, you can alternatively ask for a  
partial refund as far as justified by the reduced value of the unrepaired Machine or  
ask for a cancellation of the respective agreement for such Machine and get your  
money refunded.  
The second paragraph does not apply.  
What IBM Will Do to Correct Problems: The following is added to this section:  
During the warranty period, transportation for delivery of the failing Machine to  
IBM will be at IBM’s expense.  
Limitation of Liability: The following paragraph is added to this section:  
The limitations and exclusions specified in the Statement of Limited Warranty will  
not apply to damages caused by IBM with fraud or gross negligence and for  
express warranty.  
The following sentence is added to the end of item 2:  
IBM’s liability under this item is limited to the violation of essential contractual  
terms in cases of ordinary negligence.  
HUNGARY  
Limitation of Liability: The following is added at the end of this section:  
The limitation and exclusion specified herein shall not apply to liability for a  
breach of contract damaging life, physical well-being, or health that has been  
caused intentionally, by gross negligence, or by a criminal act. The parties accept  
the limitations of liability as valid provisions and state that the Section 314.(2) of  
the Hungarian Civil Code applies as the acquisition price as well as other  
advantages arising out of the present Statement of Limited Warranty balance this  
limitation of liability.  
IRELAND  
What this Warranty Covers: The following is added to this section:  
Except as expressly provided in these terms and conditions, all statutory  
conditions, including all warranties implied, but without prejudice to the generality  
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of  
Goods and Supply of Services Act 1980 are hereby excluded.  
Limitation of Liability: The following replaces the terms of section in its entirety:  
For the purposes of this section, a Defaultmeans any act, statement, omission, or  
negligence on the part of IBM in connection with, or in relation to, the subject  
matter of this Statement of Limited Warranty in respect of which IBM is legally  
liable to you, whether in contract or tort. A number of Defaults which together  
result in, or contribute to, substantially the same loss or damage will be treated as  
one Default occurring on the date of occurrence of the last such Default.  
Circumstances may arise where, because of a Default, you are entitled to recover  
damages from IBM. This section sets out the extent of IBM’s liability and your sole  
remedy.  
1. IBM will accept unlimited liability for death or personal injury caused by the  
negligence of IBM  
2. Subject always to the Items for Which IBM is Not Liable below, IBM will  
accept unlimited liability for physical damage to your tangible property  
resulting from the negligence of IBM.  
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3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual  
damages for any one Default will not in any event exceed the greater of 1) EUR  
125,000, or 2) 125% of the amount you paid for the Machine directly relating to  
the Default.  
Items for Which IBM is Not Liable  
Save with respect to any liability referred to in item 1 above, under no  
circumstances is IBM, its suppliers or resellers liable for any of the following, even  
if IBM or they were informed of the possibility of such losses:  
1. loss of, or damage to, data;  
2. special, indirect, or consequential loss; or  
3. loss of profits, business, revenue, goodwill, or anticipated savings.  
SLOVAKIA  
Limitation of Liability: The following is added to the end of the last paragraph:  
The limitations apply to the extent they are not prohibited under §§ 373-386 of the  
Slovak Commercial Code.  
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND  
Limitation of Liability: The following is added to this section:  
IBM’s entire liability to you for actual damages arising in all situations involving  
nonperformance by IBM in respect of the subject matter of this Statement of  
Warranty will be limited to the charge paid by you for the individual Machine that  
is the subject of your claim from IBM.  
UNITED KINGDOM  
Limitation of Liability: The following replaces the terms of this section is in its entirety:  
For the purposes of this section, a Defaultmeans any act, statement, omission, or  
negligence on the part of IBM in connection with, or in relation to, the subject  
matter of this Statement of Limited Warranty in respect of which IBM is legally  
liable to you, whether in contract or tort. A number of Defaults which together  
result in, or contribute to, substantially the same loss or damage will be treated as  
one Default. Circumstances may arise where, because of a Default, you are entitled  
to recover damages from IBM. This section sets out the extent of IBM’s liability  
and your sole remedy.  
1. IBM will accept unlimited liability for:  
a. death or personal injury caused by the negligence of IBM; and  
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act  
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any  
statutory modification or re-enactment of either such Section.  
2. IBM will accept unlimited liability, subject always to the Items for Which IBM  
is Not Liable below, for physical damage to your tangible property resulting  
from the negligence of IBM.  
3. IBM’s entire liability for actual damages for any one Default will not in any  
event, except as provided in items 1 and 2 above, exceed the greater of 1)  
Pounds Sterling 75,000, or 2) 125% of the total purchase price payable or the  
charges for the Machine directly relating to the Default.  
These limits also apply to IBM’s suppliers and resellers. They state the maximum  
for which IBM and such suppliers and resellers are collectively responsible.  
Items for Which IBM is Not Liable  
Save with respect to any liability referred to in item 1 above, under no  
circumstances is IBM or any of its suppliers or resellers liable for any of the  
following, even if IBM or they were informed of the possibility of such losses:  
1. loss of, or damage to, data;  
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-13  
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2. special, indirect, or consequential loss; or  
3. loss of profits, business, revenue, goodwill, or anticipated savings.  
Part 3 - Warranty Information  
This Part 3 provides information regarding the warranty applicable to your  
Machine, including the warranty period and type of warranty service IBM  
provides.  
Warranty Period  
The warranty period may vary by country or region and is specified in the table  
below. NOTE: Regionmeans either Hong Kong or Macau Special Administrative  
Region of China.  
ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive  
Country or Region of  
Purchase  
Warranty Period  
Type of Warranty Service  
Worldwide  
3 years  
7
A warranty period of 3 years on parts and 3 years on labor means that IBM  
provides warranty service without charge for parts and labor during the 3 year  
warranty period.  
Types of Warranty Service  
If required, IBM provides repair or exchange service depending on the type of  
warranty service specified for your Machine in the above table and as described  
below. Warranty service may be provided by your reseller if approved by IBM to  
perform warranty service. Scheduling of service will depend upon the time of your  
call and is subject to parts availability. Service levels are response time objectives  
and are not guaranteed. The specified level of warranty service may not be  
available in all worldwide locations, additional charges may apply outside IBM’s  
normal service area, contact your local IBM representative or your reseller for  
country and location specific information.  
1. Customer Replaceable Unit (CRU) Service  
IBM provides replacement CRUs to you for you to install. CRU information  
and replacement instructions are shipped with your Machine and are available  
from IBM at any time on your request. Installation of Tier 1 CRUs is your  
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged  
for the installation. You may install a Tier 2 CRU yourself or request IBM to  
install it, at no additional charge, under the type of warranty service designated  
for your Machine. IBM specifies in the materials shipped with a replacement  
CRU whether a defective CRU must be returned to IBM. When return is  
required, 1) return instructions and a container are shipped with the  
replacement CRU, and 2) you may be charged for the replacement CRU if IBM  
does not receive the defective CRU within 30 days of your receipt of the  
replacement.  
2. On-site Service  
IBM or your reseller will either repair or exchange the failing Machine at your  
location and verify its operation. You must provide suitable working area to  
allow disassembly and reassembly of the IBM Machine. The area must be clean,  
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well lit and suitable for the purpose. For some Machines, certain repairs may  
require sending the Machine to an IBM service center.  
3. Courier or Depot Service *  
You will disconnect the failing Machine for collection arranged by IBM. IBM  
will provide you with a shipping container for you to return your Machine to a  
designated service center. A courier will pick up your Machine and deliver it to  
the designated service center. Following its repair or exchange, IBM will  
arrange the return delivery of the Machine to your location. You are responsible  
for its installation and verification.  
4. Customer Carry-In or Mail-In Service  
You will deliver or mail as IBM specifies (prepaid unless IBM specifies  
otherwise) the failing Machine suitably packaged to a location IBM designates.  
After IBM has repaired or exchanged the Machine, IBM will make it available  
for your collection or, for Mail-in Service, IBM will return it to you at IBM’s  
expense, unless IBM specifies otherwise. You are responsible for the subsequent  
installation and verification of the Machine.  
5. CRU and On-site Service  
This type of Warranty Service is a combination of Type 1 and Type 2 (see  
above).  
6. CRU and Courier or Depot Service  
This type of Warranty Service is a combination of Type 1 and Type 3 (see  
above).  
7. CRU and Customer Carry-In or Mail-In Service  
This type of Warranty Service is a combination of Type 1 and Type 4 (see  
above).  
When a 5, 6 or 7 type of warranty service is listed, IBM will determine which  
type of warranty service is appropriate for the repair.  
* This type of service is called ThinkPad EasyServ or EasyServ in some countries.  
The IBM Machine Warranty worldwide web site at  
worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM  
definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine)  
with links to Product Support pages. The IBM Statement of Limited Warranty is  
also available on this site in 29 languages.  
To obtain warranty service contact IBM or your IBM reseller. In Canada or the  
United States, call 1-800-IBM-SERV (426-7378). In Canada or the United States, call  
1-800-IBM-SERV (426-7378). For other countries, see the telephone numbers below.  
Phone numbers are subject to change without notice. For the latest phone number  
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-15  
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Country or Region  
Telephone Number  
Country or Region  
Telephone Number  
Africa  
+44 (0) 1475 555 055 Japan  
Desktop:  
0120-887-870  
v Overseas calls:  
81-46-266-1084  
ThinkPad:  
0120-887-874  
v Overseas calls:  
81-46-266-1084  
IntelliStation and  
xSeries:  
81-46-266-1358  
PC Software:  
0120-558-695  
v Overseas calls:  
81-44-200-8666  
Argentina  
0800-666-0011  
Luxembourg  
298-977-5063  
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Australia  
Austria  
131-426  
Malaysia  
Mexico  
(60) 3-7727-7800  
001-866-434-2080  
01-24592-5901  
Dutch: 02-210 9820  
Belgium  
Brazil  
French: 02-210 9800  
Netherlands  
New Zealand  
Nicaragua  
020-514 5770  
0800-446-149  
255-6658  
55-11-3889-8986  
Canada  
English:  
1-800-565-3344  
French:  
1-800-565-3344  
In Toronto:  
416-383-3344  
Chile  
800-224-488  
800-810-1818  
Norway  
Panama  
Peru  
66 81 11 00  
206-6047  
China  
China (Hong Kong  
and S.A.R.)  
Home PC:  
852-2825-7799  
0-800-50-866  
Commercial PC:  
852-8205-0333  
Colombia  
Costa Rica  
Denmark  
980-912-3021  
284-3911  
Philippines  
Portugal  
Russia  
(63) 2-995-2225  
21-892-7147  
45 20 82 00  
095-940-2000  
Dominican Republic 566-4755  
or 566-5161 ext. 8201  
Singapore  
(65) 1-800-840-9911  
Toll Free within the  
Dominican Republic:  
1-200-1929  
Ecuador  
1-800-426911 (option Spain  
#4)  
91-714-7983  
El Salvador  
Finland  
250-5696  
Sweden  
08-477 4420  
09-459 69 60  
02 38 55 74 50  
07032-1549 201  
Switzerland  
Taiwan  
058-333-0900  
886-2-8723-9799  
(66) 2-273-4000  
France  
Germany  
Thailand  
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 C-17  
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Guatemala  
335-8490  
Turkey  
00-800-446-32-041  
Honduras  
Tegucigalpa & Sand  
Pedro Sula: 232-4222  
United Kingdom  
0-1475-555 055  
San Pedro Sula:  
552-2234  
India  
1600-44-6666  
United States  
1-800-IBM-SERV  
(1-800-426-7378)  
000-411-005-6649  
0-800-100-2011  
Indonesia  
Ireland  
Italy  
(62) 21-523-8535  
01-815-9202  
Uruguay  
Venezuela  
Vietnam  
02-7031-6101  
Ho Chi Minh: (84)  
8-829-5160  
Hanoi: (84)  
4-843-6675  
C-18 IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide  
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Appendix D. Guarantee supplement for Mexico  
This supplement is considered part of IBM’s Statement of Limited Warranty and  
shall be effective solely and exclusively for products distributed and  
commercialized within Territory of the Mexican United States. In the event of a  
conflict, the terms of this supplement shall apply.  
All software programs pre-loaded in the equipment shall only have a thirty- (30)  
day guarantee for installation defects from the date of purchase. IBM is not  
responsible for the information in such software programs and/or any additional  
software programs installed by you or installed after purchase of the product.  
Services not chargeable to the guarantee shall be charged to the final user, prior an  
authorization.  
In the event that warranty repair is required please call the IBM Support Center at  
001-866-434-2080, where you will be directed to the nearest Authorized Service  
Center. Should no Authorized Service Center exist in your city, location or within  
70 kilometers of your city or location, the guarantee includes any reasonable  
delivery charges related to the transportation of the product to our nearest  
Authorized Service Center. Please call the nearest Authorized Service Center to  
obtain the necessary approvals or information concerning the shipment of the  
product and the shipment address.  
To obtain a list of Authorized Service Centers, please visit:  
servicio_mexico.html  
Manufactured by:  
SCI Systems de México, S.A. de C.V.  
Av. De la Solidaridad Iberoamericana No. 7020  
Col. Club de Golf Atlas  
El Salto, Jalisco, México  
C.P. 45680,  
Tel. 01-800-3676900  
Marketing by:  
IBM de México, Comercialización y  
Servicios, S. A. de C. V.  
Alfonso Nápoles Gándara No 3111  
Parque Corporativo de Peña Blanca  
Delegación Álvaro Obregón  
México, D.F., México  
C.P. 01210,  
Tel. 01-800-00-325-00  
© Copyright IBM Corp. 2004  
D-1  
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Appendix E. Notices  
IBM may not offer the products, services, or features discussed in this document in  
all countries. Consult your local IBM representative for information on the  
products and services currently available in your area. Any reference to an IBM  
product, program, or service is not intended to state or imply that only that IBM  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any IBM intellectual property right may  
be used instead. However, it is the user’s responsibility to evaluate and verify the  
operation of any non-IBM product, program, or service.  
IBM may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS  
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of  
express or implied warranties in certain transactions, therefore, this statement may  
not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. IBM may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation  
or other life support applications where malfunction may result in injury or death  
to persons. The information contained in this document does not affect or change  
IBM product specifications or warranties. Nothing in this document shall operate  
as an express or implied license or indemnity under the intellectual property rights  
of IBM or third parties. All information contained in this document was obtained  
in specific environments and is presented as an illustration. The result obtained in  
other operating environments may vary.  
IBM may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-IBM Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this IBM  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled  
environment. Therefore, the result obtained in other operating environments may  
© Copyright IBM Corp. 2004  
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vary significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Trademarks  
The following terms are trademarks of International Business Machines  
Corporation in the United States, other countries, or both:  
IBM  
IBM logo  
ThinkPad  
Ultrabay  
Microsoft and Windows are trademarks of Microsoft Corporation in the United  
States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
Electronic emission notices  
IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive  
Federal Communications Commission (FCC) statement  
Note: This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
v Reorient or relocate the receiving antenna.  
v Increase the separation between the equipment and receiver.  
v Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
v Consult an IBM authorized dealer or service representative for help.  
Properly shielded and grounded cables and connectors must be used in order to  
meet FCC emission limits. Proper cables and connectors are available from IBM  
authorized dealers. IBM is not responsible for any radio or television interference  
caused by using other than recommended cables and connectors or by  
unauthorized changes or modifications to this equipment. Unauthorized changes  
or modifications could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation.  
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Responsible party:  
International Business Machines Corporation  
New Orchard Road  
Armonk, NY 10504  
Telephone: 1-919-543-2193  
Tested To Comply  
With FCC Standards  
FOR HOME OR OFFICE USE  
Industry Canada Class B emission compliance statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Avis de conformite a la reglementation d’Industrie Canada  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)  
Zulassungbescheinigunglaut dem Deutschen Gesetz über die elektromagnetische  
Verträglichkeit von Geräten (EMVG) vom 30. August 1995 (bzw. der EMC EG  
Richtlinie 89/336):  
Dieses Gerät ist berechtigt in Übereinstimmungmit dem Deutschen EMVG das  
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die  
Konformitätserklärung nach Paragraph 5 des EMVG ist die:  
IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart.  
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:  
Das Gerät erfüllt die Schutzanforderungen nach EN 55024:1998 und EN 55022:1998 Klasse  
B.  
EN 55022 Hinweis:  
“Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 55022:B  
festgetlegt), dann kann es dabei eventuell gestört werden. In solch einem FA11 ist  
der Abstand bzw. die Abschirmungzu der industriellen Störquelle zu vergröβern.”  
Anmerkung:  
Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM  
Handbüchern angegeben, zu installieren und zu betreiben.  
European Union - emission directive  
This product is in conformity with the protection requirements of EU Council  
Directive 89/336/ECC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility.  
Appendix E. Notices E-3  
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IBM can not accept responsibility for any failure to satisfy the protection  
requirements resulting from a non-recommended modification of the product,  
including the fitting of non-IBM option cards.  
This product has been tested and found to comply with the limits for Class B  
Information Technology Equipment according to European Standard EN 55022. The  
limits for Class B equipment were derived for typical residential environments to  
provide reasonable protection against interference with licensed communication  
devices.  
Union Européenne - Directive Conformité électromagnétique  
Ce produit est conforme aux exigences de protection de la Directive 89/336/EEC  
du Conseil de l’UE sur le rapprochement des lois des États membres en matière de  
compatibilité électromagnétique.  
IBM ne peut accepter aucune responsabilité pour le manquement aux exigences de  
protection résultant d’une modification non recommandée du produit, y compris  
l’installation de cartes autres que les cartes IBM.  
Ce produit a été testé et il satisfait les conditions de l’équipement informatique de  
Classe B en vertu de Standard européen EN 55022. Les conditions pour  
l’équipement de Classe B ont été définies en fonction d’un contexte résidentiel  
ordinaire afin de fournir une protection raisonnable contre l’interférence  
d’appareils de communication autorisés.  
Unione Europea - Directiva EMC (Conformidad électromagnética)  
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva  
89/336/CEE en lo que a la legislatura de los Estados Miembros sobre  
compatibilidad electromagnética se refiere.  
IBM no puede aceptar responsabilidad alguna si este producto deja de satisfacer  
dichos requisitos de protección como resultado de una modificación no  
recomendada del producto, incluyendo el ajuste de tarjetas de opción que no sean  
IBM.  
Este producto ha sido probado y satisface los límites para Equipos Informáticos  
Clase B de conformidad con el Estándar Europeo EN 55022. Los límites para los  
equipos de Clase B se han establecido para entornos residenciales típicos a fin de  
proporcionar una protección razonable contra las interferencias con dispositivos de  
comunicación licenciados.  
Union Europea - Normativa EMC  
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva  
del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa  
degli stati membri in materia di compatibilità elettromagnetica.  
IBM non accetta responsabilità alcuna per la mancata conformità alle normative di  
protezione dovuta a modifiche non consigliate al prodotto, compresa l’installazione  
di schede e componenti di marca diversa da IBM.  
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti  
stabiliti per le le apparecchiature di informatica Classe B ai sensi del Norma  
Europea EN 55022. I limiti delle apparecchiature della Classe B sono stati stabiliti  
E-4 IBM ThinkPad Multi-Burner Plus Ultrabay Enhanced Drive: User’s Guide  
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al fine di fornire ragionevole protezione da interferenze mediante dispositivi di  
comunicazione in concessione in ambienti residenziali tipici.  
Japanese statement of compliance for products less than or equal to 20 A per  
phase  
Appendix E. Notices E-5  
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ꢀꢁꢂꢃ  
Part Number: 73P3315  
Printed in USA  
(1P) P/N: 73P3315  
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