Hotpoint Freezer RZA54 User Manual

FREEZER - MODELS RZA54, RZM54, RZA64, RZM64  
INSTRUCTIONS FOR INSTALLATION & USE  
To ensure that your freezer runs reliably and efficiently follow these steps.  
GETTING STARTED:  
STEP 2  
STEP 1  
Move the freezer into  
position, using the sides  
of the cabinet. Take care  
to avoid damaging the  
refrigerant circuit pipe  
work on the rear.  
Choose a location for your  
freezer, away from any  
heat sources and  
allow adequate  
ventilation - 100mm  
(4 inches) gap above.  
STEP 4  
STEP 3  
Level the freezer by  
adjusting the front feet.  
This will stop rocking or  
vibration and keep the  
door aligned.  
Before plugging in and  
switching on, leave the  
freezer in its final  
location for at least 15  
minutes to allow it to  
settle.  
NB. The spanner is for illustration  
only and is not supplied with the  
freezer.  
STEP 6  
STEP 5  
If you are freezing fresh  
food, turn ON fast freeze  
by pressing the switch 24  
hours before placing the  
food inside. Place the  
fresh food inside.  
Plug in and switch on.  
Allow the freezer to cool  
before placing food inside.  
All food in the freezer  
should be covered.  
Remember to turn fast freeze OFF  
after 24 hours.  
STEP 7  
Your freezer is now  
working.  
If after 24 hours your  
freezer is not operating  
as you want, refer to the  
TROUBLESHOOTING  
section.  
Read the rest of these instructions to get the best from your appliance  
and remember to fill in your guarantee registration.  
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Keep this Book in a safe place for quick reference.  
Installation  
Location & Air Circulation  
100mm  
(4 inches)  
Locate your freezer away from sources of heat e.g.  
cookers, radiators, direct sunlight as extreme temperature  
will affect its performance.  
Allow a minimum 100mm (4 inches) between the top of  
the freezer and the ceiling or the underside of a wall  
cupboard.  
Providing you follow the recommended ventilation  
requirements you will :-  
G Prolong the life of the freezer.  
G Minimise the risk of condensation on the outside of  
the freezer.  
G Minimise the running costs.  
G Minimise operating sounds caused by vibration.  
Minimum space required to open door  
The freezer needs a space of 600mm (24 inches) in front to allow the door to  
open.  
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4
When positioning the freezer next to a unit, a gap of 30mm (1 / inch) can be left  
at the hinge side of the door to allow the easy removal of furniture. If preferred  
the freezer can be positioned so that a gap is not left. This will restrict how far the  
door can be opened but the furniture can still be removed (see diagrams below).  
The door hinge side can be changed to make it easier to open (see ‘Door Reversal’  
in the CLEANING & MAINTENANCE section).  
TOP VIEW  
TOP VIEW  
less than 30mm  
30mm or more  
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Installation  
Levelling:  
Level the freezer when it is in its final location by adjusting the front feet, until firm  
contact is made with the floor. This will stop rocking or vibration and keep the door  
aligned which helps the freezer run reliably and efficiently.  
Note: Before plugging in and switching on, leave the freezer standing in its  
final location for at least 15 minutes to allow it to settle.  
Joining:  
Equal height Hotpoint fridges and freezers can be joined together to look like one  
unit by using a Filler Kit available from Hotpoint Genuine Parts & Accessories Mail  
Order Hotline (see KEY CONTACTS, back page).  
Defrost Tube:  
A tube is supplied to help feed defrost water into a collecting vessel, ie. a bowl (see  
‘Defrosting’ in the CLEANING & MAINTENANCE section).  
For safe keeping until required, the tube can be stored in the floor of the freezer  
compartment.  
Defrost tube in storage position  
Floor of the freezer compartment  
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Installation  
Electrical Supply  
WARNING: This appliance must be earthed.  
The freezer must be positioned so that the plug is accessible after installation.  
Fuses  
Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the  
fuse, only use those rated at 13A and ASTA approved to BS1362.  
Changing the Plug  
Cut off and dispose of the supplied plug if it does not fit your socket.  
WARNING: To avoid a shock hazard do not insert the discarded plug into a socket  
anywhere else.  
IMPORTANT WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE  
FOLLOWING CODE :  
Green/Yellow  
Blue  
-
-
Earth  
Neutral  
Brown  
-
Live  
If you change the plug, the colour of wires in the mains lead may not correspond with  
the colour of the markings identifying terminals in the plug. You should therefore  
wire it as shown above.  
Changing the Mains Lead  
This freezer is fitted with a special mains lead. If you need to replace the mains lead  
due to damage, one can be bought from Hotpoint Service (see KEY CONTACTS, back  
page). It is strongly advised that this work is carried out by a qualified electrician.  
CE Marking certifies that this appliance conforms to the following EEC  
directives : Low Voltage Equipment - 72/23/EEC & 93/68 EEC  
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC  
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Controls  
Controlling the Temperature of the Freezer Compartment  
The control wheel on the front of the worktop adjusts the internal freezer  
temperature. Your food should be maintained at -18˚C or colder for long term  
storage.  
The setting of the control wheel will depend on the location of the freezer, the room  
temperature and how often the door is opened. The normal set point (marked by a 3  
and N on the dial) is usually suitable. If you need to adjust the temperature turn the  
control wheel:  
Clockwise (higher number) - Colder  
Anti-clockwise (lower number) - Warmer  
You can check the temperature of the freezer compartment by using a Fridge Freezer  
Thermometer available from Hotpoint Genuine Parts and Accessories Mail Order  
Hotline (see KEY CONTACTS back page).  
WARNING: Do not use a mercury filled thermometer, as breakage would cause a  
health hazard.  
Your freezer must NOT be placed in a room where the temperature goes below 2˚C or  
above 38˚C for prolonged periods, as the internal freezer temperature will not be  
maintained.  
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Controls  
Indicator Lights  
Green Mains Light  
The green mains light will stay on as long as the electricity supply is not interrupted.  
Amber Fast Freeze Light  
The amber light indicates that the fast freeze button has been pressed on.  
By pressing this button on the freezer motor will run continuously for extra cooling.  
Red High Temperature Warning Light  
The red temperature warning light will come on when the freezer is first switched on  
or when the temperature inside the compartment rises above the correct storage  
temperature. Check the TROUBLESHOOTING section before calling for advice. The  
red light may come on for a short period when opening the freezer door to load or  
unload food, in this case storage times will not be affected.  
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Controls  
Fast Freeze Button - Freezing fresh food  
Either the top compartment or the tallest compartment (see page 9), with or without  
the drawers, should be used to freeze fresh food. Which drawer to use will depend on  
the amount and size of the fresh food and the size of the food already stored.  
Transfer already frozen food to one of the other compartments/drawers.  
-
-
Before loading 2kg or more of fresh food select fast freeze for the required  
pre-freeze time (see chart below).  
If freezing up to 2kg of fresh food just select fast freeze when loading.  
Once the fresh food is loaded leave fast freeze on for 24 hours to freeze the food as  
quickly as possible.  
Maximum freezing capacity 16kg in 24 hours  
Note : Don’t forget to turn fast freeze off after 24 hours.  
Pre-Freeze chart when selecting Fast Freeze:  
Load for freezing Pre-freeze time Load position  
12 to 16kg max. 24 hours  
Directly on the lowest  
refrigerated grid (remove  
the large deep drawer).  
6 to 12kg  
24 hours  
Directly on either the top  
or the lowest refrigerated  
grid (remove the  
appropriate drawer).  
2 to 6kg  
6 hours  
Directly on the top  
compartment grid OR  
in the top drawer.  
up to 2kg  
not required  
Directly on the top  
compartment grid OR  
in the top drawer.  
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Useful Advice  
Note:  
Fast Freeze  
The Rating Plate, which  
lists the appliance  
Model Number and  
Serial Number can be  
found near the bottom  
of the interior wall.  
Note:  
The photograph  
indicates the Fast Freeze  
areas. The freezer  
drawer sizes will vary  
according to each  
models specifications.  
Fast Freeze  
RZ54  
RZ64  
Frozen Food Storage Capacity  
58kg  
65kg  
Maximum Freezing Capacity in  
24 hours  
16kg  
16kg  
Maximum Conservation Time  
from Failure  
16 hours  
16 hours  
Your freezer is designed and constructed with good door sealing to make it  
operate as efficiently as possible. For this reason, after closing the door, it may  
be difficult to open again immediately. This is not a fault. If you wait about 2  
minutes for the internal and external pressures to equalise the door can be  
opened more easily.  
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Useful Advice  
Making the best use of your Freezer  
Note : Always use the handle provided to open the freezer door.  
To ensure that your freezer operates as efficiently as possible :  
Follow food packaging “best before/use by” instructions or your suppliers  
advice on a suitable maximum storage time.  
G
G
Keep foods tightly covered to retain moisture and prevent flavour/odour  
transference. Plastic bags, aluminium foil, plastic stretch wrap and containers  
with lids are ideal.  
G
Select chilled and frozen food last when shopping, transport in a ‘cool bag’  
and place in freezer as soon as possible after arriving home.  
Avoid opening the door unnecessarily or for longer than needed.  
Allow hot or warm food to cool down in covered containers before placing in  
the freezer, as placing hot food inside reduces efficiency.  
Prepare fresh foods for freezing in small quantities to ensure that the food  
freezes quickly and so that its quality does not deteriorate.  
Ensure that packets/containers of food are dry before freezing otherwise  
they may freeze together.  
G
G
G
G
Storing Food in a Freezer  
G
Freeze and store either fresh food or long  
term commercially frozen foods.  
Generally speaking long term storage means  
up to 3 months but this can vary, so always  
follow your supplier’s recommendations  
otherwise refer to the pictorial guide on the  
door liner (as shown).  
G
G
Place frozen food in the freezer  
compartment as soon as possible after  
buying it.  
G
G
G
Liquid-filled bottles or sealed fizzy drinks must not be stored in freezer, as  
they may burst.  
Lollipops and water ices should not be given to children directly from the  
freezer the low temperature may cause ‘freezer burns.  
Store ice cream towards the top front of the freezer and remove from freezer  
15-30 minutes before serving.  
G
G
Ensure food is labelled and dated before placing in freezer.  
When freezing fresh food follow the instructions for using fast freeze (see  
CONTROLS section).  
G
G
G
Do not allow fresh food to come into contact with food already frozen, the  
frozen food could start to defrost.  
Once thawed, food should be cooked and eaten within 24 hours or cooked  
and refrozen.  
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4
Fully defrost your freezer when the ice is between 3-5mm thick ( / inch) (see  
CLEANING & MAINTENANCE section).  
Note : A thick layer of ice will increase the running costs of your freezer.  
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Useful Advice  
Advice on Using Freezer Drawers  
This freezer can be used with or without the drawers. However, the bottom drawer  
needs to remain in position at all times (to maintain the correct storage temperature).  
The storage drawers can be easily removed. Pull the drawer towards you until it  
reaches it’s stop position. Hold securely on both sides, lift the front of the drawer to  
release and remove.  
For cleaning advice see CLEANING & MAINTENANCE section.  
It is generally more convenient to use the drawers but if a lot of food is to be stored  
the drawers can be taken out and food placed directly onto the grids.  
Ensure that packets/containers of food are thoroughly dry before placing onto the  
grids.  
Note : If the top drawer is not used DO NOT  
store food beyond the line embossed in the  
interior of the freezer cabinet wall (RZA64  
Load limit  
and RZM64 only). This indicates the load  
indicator  
limit. Food beyond this line will limit the air  
circulation and affect the performance of  
the freezer.  
When using the frozen food storage drawers, ensure that they are pushed fully back  
before closing the door.  
Food can be separated into different storage drawers for easy identification.  
When lifting or removing the large deep drawer it is important to hold the side  
handles and not the front handle.  
WARNING: The freezer drawers can become heavy when fully loaded with food.  
Care must be taken if attempting to lift or carry a full freezer drawer. It is  
recommended to remove the required food, rather than the whole freezer drawer.  
Note : It is important not to touch or move any of the freezer drawers/parts  
with wet hands as it may cause freezer burn or discomfort.  
Ice Tray  
When making ice, use the tray provided. Take care not to overfill with water.  
Uncovered food should not be placed near the ice tray as it can affect the flavour of  
the ice.  
Note : Empty, wash and refill the ice tray periodically to ensure freshness.  
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Defrosting  
Regular use of your appliance causes ice to gradually build up on internal surfaces  
increasing the running costs of your appliance. When the ice is between 3-5mm ( /  
1
4
inch) Hotpoint recommend ‘fully defrosting your freezer.  
Fully defrosting your freezer.  
WARNING: Switch off the electricity supply and pull out the mains plug.  
1.  
Remove frozen food, wrap or cover it and place into insulated containers to  
keep frozen whilst the freezer defrosts.  
2.  
3.  
Remove the storage drawers  
Insert the supplied defrost tube into the groove situated in the floor at the  
front of the freezer. Place a container beneath the tube to collect the defrost  
water.  
4.  
5.  
As the frost begins to melt, use the supplied plastic scraper to remove frost.  
Never use sharp metal tools to remove frost as they may damage your  
freezer beyond repair.  
Sponge out excess defrost water which collects at the bottom of the freezer.  
NOTE : When defrosting is complete, clean the interior thoroughly,  
see CLEANING section, next page.  
6.  
7.  
Replace storage drawers.  
Replace mains plug and switch on. Unwrap food and replace.  
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Cleaning  
Cleaning  
WARNING: Switch off electrical supply and pull out mains plug before cleaning.  
Interior  
WARNING: Do not use abrasive powder, household cleaner, bleach or wax  
polish to clean the interior, they will leave a smell in the freezer.  
1.  
2.  
3.  
Remove stored food, wrap or cover it and place into insulated containers to  
keep frozen whilst cleaning.  
Remove drawers from each compartment. Wash in warm water and washing  
up liquid using a soft cloth, dry thoroughly.  
Wipe the interior and fittings with a clean cloth wrung out in a solution of  
either one teaspoon of bicarbonate of soda to one pint of water or Milton™  
sterilising fluid, diluted according to the manufacturer’s instructions.  
Dry the interior thoroughly with a clean cloth before replacing fittings and  
food.  
4.  
Note : It is important to ensure that cleaned drawers are thoroughly dried  
before refitting into the freezer compartment.  
Exterior  
WARNING: Do not use abrasive powder, household cleaner or bleach, they  
can damage the exterior of your freezer.  
1.  
2.  
Use a clean soft cloth wrung out in warm water and washing up liquid to  
wipe the exterior surface, dry thoroughly.  
Use a soft brush or vacuum cleaner to remove dust from underneath the  
freezer and from the compressor and condenser situated at the back  
of the freezer.  
WARNING: Do not damage the pipework.  
Door Seal  
Use warm water and a clean soft cloth to wipe along and in between the creases of  
the door seal, dry thoroughly. Take care not to damage the seal and avoid using  
sharp objects.  
WARNING: Do not use detergent, it will damage the seal.  
Going Away  
If you are going away and don’t want to use your freezer, switch off the electricity  
supply and pull out the mains plug. Remove food and follow the cleaning  
instructions above.  
Note : Leave the door ajar to prevent an accumulation of odours.  
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Door Reversal  
You will need a selection of small hand tools, screwdrivers, spanners etc. to carry out  
this procedure.  
Our Service Department can arrange for an Engineer to do the conversion for you but  
a charge will be made.  
Door Reversal  
WARNING: Switch off electrical supply and pull out the mains plug.  
Remove loose items/fittings from inside the fridge and place food into insulated  
containers whilst carrying out this operation.  
1.  
2.  
3.  
4.  
5.  
Open the door as wide as possible.  
Note : You may require assistance to do this:  
Support the door and using a screwdriver, remove the screw  
securing the top hinge.  
Carefully tilt the door to remove the hinge from the cabinet  
and lift the door off the bottom hinge.  
Remove the spacing washers from the bottom hinge.  
Note : You may require assistance to do this:  
Using the packaging from the appliance or a suitable substitute to support  
the back of the appliance. Lay the appliance on it’s back ensuring the  
pipework at the back is not damaged or bent. Be careful that the appliance  
does not run away from you when the wheels touch the floor.  
Unscrew the foot plate and hinge bracket fitted to the bottom right hand  
side of the appliance. Unscrew the foot and footplate fitted to the bottom  
left hand side of the appliance.  
Refit the hinge bracket and the footplate to the opposite sides of the  
appliance. Screw in the feet until there is approximately 35mm projecting  
from the bottom front edge of the appliance.  
6.  
7.  
8.  
Lift the appliance onto its feet. You may require assistance to do this:  
Lift the appliance from the rear of the tabletop and stand it on it’s feet and  
wheels. Be careful that the appliance does not run away from you when  
the wheels touch the floor.  
9.  
Using a thin blunt instrument, remove the hinge  
bush cap from the top left of the door and refit on  
the top right.  
10.  
If applicable - using a screwdriver, remove the door  
stop from the bottom right of the door and refit on  
the bottom left.  
door stop  
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Door Reversal  
Door Handle Reversal:  
11.  
12.  
Remove the hole plugs from the right hand side of the door.  
Unscrew the handle fixing screws and carefully remove the handle from the  
door.  
13.  
Turn the handle vertically, top to bottom and place against the right hand  
side.  
14.  
15.  
Secure the handle in place with the original fixing screw.  
Use the hole plugs removed from the right hand side to fill the holes on the  
left.  
Note : You may require assistance to do this:  
16.  
17.  
Replace the top hinge onto the door, slide the door onto the  
bottom hinge pin and support the door whilst screwing the  
top hinge into position. Ensure that the top hinge bracket is  
positioned correctly.  
Adjust the front feet (see ‘Levelling’ SAFETY & INSTALLATION  
section).  
Note : Let the appliance stand upright in it’s final location for at least 15  
minutes before plugging in and switching on the electricity supply.  
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Troubleshooting  
IS THE FREEZER WORKING AS YOU  
WANT?  
The amber fast freeze indicator light is  
on  
Have you read through the  
The fast freeze button has been left “on.  
Remember to turn fast freeze off after 24  
hours.  
instruction book ?  
If you still have a problem, before  
calling our service organisation see if  
any of the tips below help.  
The freezer door is difficult to open  
A well sealed freezer door can be difficult  
to open. This is partly due to the  
The freezer will not work  
1. Check plug is firmly positioned in the  
difference in temperature between the  
socket outlet and the power supply is room and internal freezer compartment.  
switched on.  
2. Check power supply with another  
appliance.  
3. Check fuse/circuit breaker.  
4. Check the door is closed properly.  
If you have just closed the freezer door, it  
maybe particularly difficult to open again  
immediately. Wait 2 minutes for the  
internal and external pressure to equalise  
and try again.  
The freezer is making a lot of noise  
1. Check that the rear pipe work is clear  
of the wall, skirting board and other  
obstacles.  
Ice builds up rapidly inside the freezer  
1. Check that nothing is stopping the  
door from closing properly.  
2. Check that foods and liquids are  
covered to avoid the build up of  
moisture inside.  
2. Check that all feet/wheels are firmly  
in contact with the floor and the  
freezer is level.  
3. See ‘Defrosting’ in the CLEANING &  
MAINTENANCE section for advice.  
3. See ‘OPERATING SOUNDS’ overleaf.  
The temperature is too warm  
1. Turn the control wheel to a higher  
number. See CONTROLS section.  
2. If the freezer is close to a heat  
source, move it to another location.  
3. Check that there is enough  
ventilation around the freezer.  
4. Check that the door has been closed  
properly.  
The door will not close  
Check to see if the appliance has a build  
up of ice which is stopping the door  
closing. If this is the case refer to  
‘Defrosting’ in the CLEANING &  
MAINTENANCE section and defrost the  
appliance.  
There has been a power failure  
WARNING: Do not open the freezer  
compartment door.  
The temperature is too cold  
1. Turn the control wheel to a lower  
number. See CONTROLS section.  
If power failure lasts longer than the  
maximum conservation time (see  
USEFUL ADVICE section), food should  
either be cooked and eaten with 24  
hours or cooked and refrozen.  
The red warning light will not go out  
1. Has the freezer just been installed?  
If so, this is normal and the light will  
go out when the correct temperature  
has been reached.  
2. Has the freezer just been loaded with  
a large quantity of food? If so, the  
light will go out when the correct  
temperature has been reached.  
If there is still a problem contact  
Hotpoint Service (see KEY CONTACTS  
back cover).  
3. Check door has been closed properly.  
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Troubleshooting  
OPERATING SOUNDS OF A FREEZER  
These are the normal types of sound that your freezer will make.  
G
The motor (compressor) makes a buzzing or humming sound when it is  
running. This can be louder when it first switches on. This sound will  
reduce over the first few months.  
G
G
G
Gases flowing through the pipes can produce gurgling, bubbling,  
roaring or humming noises.  
The temperature control can make a clicking noise when it turns the  
motor on and off.  
Expansion and contraction of parts inside the freezer can produce a  
cracking noise as they rapidly change temperature.  
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Hotpoint guarantee  
“Satisfaction guaranteed or your money back”  
We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint  
will arrange for an engineer to call. If the technical problem is not resolved under this  
guarantee, we will replace your machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well  
as free replacement parts for the first 5 years (except microwaves, selected integrated  
appliances and cooker hoods, which have a one year guarantee) provided that they are  
fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland  
and is subject to the following provisions that your appliance:  
G
G
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises  
(ie. not for commercial or trade use).  
G
G
Has been properly connected to a suitable electrical supply voltage as stated on  
the appliance rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other  
than a Hotpoint service engineer.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Disposal of old electrical appliances  
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE),  
requires that old household electrical appliances must not be disposed of in the normal  
unsorted municipal waste stream. Old appliances must be collected separately in order to  
optimise the recovery and recycling of the materials they contain and reduce the impact on  
human health and the environment.  
The crossed out “wheeled bin” symbol on the product reminds you of your obligation,  
that when you dispose of the appliance it must be separately collected.  
Consumers should contact their local authority or retailer for information concerning the  
correct disposal of their old appliance.  
Recycling & Disposal Information  
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves  
the right to use quality recycled components to keep down customer costs and minimise  
material wastage.  
Please dispose of packaging and old appliances carefully. Old refrigerant and oil must be  
disposed of in a safe and environmentally friendly manner, using suitably qualified  
personnel.  
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush  
with the appliance. Dispose of these parts separately to ensure that the appliance can no  
longer be plugged into a mains socket, and the door cannot be locked shut.  
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After Sales Service  
“No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer”  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully  
inclusive parts and labour guarantee for the first 12 months. In addition to this you also have  
the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after  
sales service options:  
Repair Service and Information Help Desk  
UK: 08709 066 066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
(see USEFUL ADVICE SECTION for rating plate position).  
Available 364 days a year with a fast, effective and value for money service. We have the largest  
white goods repair service in the UK with over 1100 of our own fully trained engineers. All  
repairs include a parts and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on  
hand with help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two  
service cover plans to give you total peace of mind.  
G Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the  
period of cover.  
G Kitchen Cover  
- FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and Accessories  
UK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through  
our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
19  
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Key Contacts  
After Sales Service  
Over 1100 trained specialists, directly employed by us, ensure that you can have  
complete confidence in both the appliances and services we offer.  
Repair Service and Information Help Desk  
UK: 08709 066 066  
Monday to Friday, 8am to 7.30pm  
Saturday, 8.30am to 5.30pm  
Sunday, 9.30am to 3.30pm  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number  
Serial number  
See USEFUL ADVICE SECTION for rating plate position  
Extended Warranties  
UK: 08709 088 088  
Monday to Sunday, 8am to 8pm  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
Monday to Friday, 8.30am to 5pm  
Saturday, 8.30am to 12noon  
Republic of Ireland: (01) 842 6836  
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB  
.
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.  
03/2005 195051334.00  
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