Instructions for Installation and Use
Ultima FDW80 & FDW85
60cm free standing
Dishwasher
Troubleshooting
inside
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D ISHWASHER
Contents
Electrical Connection
For Your Safety
4
5
Installation
6-7
8-9
10
10
11
12
13
14
Before Using your Dishwasher
Loading your Dishwasher
What Can I Wash
Getting to know your Dishwasher
How to use your Dishwasher
Programme Chart
Care and Cleaning
15-20
Troubleshooting
Information for Test Labs
After Sales Service
Hotpoint Guarantee
Key Contacts
21
22
23
Back Cover
Retention of this Instruction Book
This Instruction Book must be kept handy for reference as it contains important details on the safe and proper use of the
appliance.
If you sell or pass the appliance to someone else, or move house and leave it behind, make sure this Book is also
provided so the new owner can become familiar with the appliance and safety warnings.
If the Book is lost or damaged a copy may be obtained from:
MerloniElettrodomesticiUKLtd.MorleyWay,Peterborough,PE29JB
3
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Electrical Connection
WARNING: This appliance must be earthed.
Fuses
Safety Information
Your appliance comes fitted with a plug and a 13A fuse. If you need to
replace the fuse, only those rated at 13A and ASTA approved to
BS1362 should be used. If you lose the fuse cover, a replacement
may be obtained from your local authorised Service Centre or
Electrical company. Correct replacement is identified by colour coding
or the marking on base of plug.
At the time of delivery...
All functions of your dishwasher have been thoroughly tested at the
factory.
A small number of water marks may have been left as
a result, they will disappear when the appliance is
used for the first time.
WARNING: DO NOT use the plug unless the fuse cover is fitted.
WARNING: The dishwasher must not be connected to the
electricity supply while installation is being carried out.
Changing the Plug
-
This appliance should only be connected to a 230/240V AC
source, via a properly installed earthed socket.
Use the dishwasher solely in a domestic environment.
DO NOT stand or place heavy objects on the door when it is
open, this could damage the door or cause the appliance to tip
forward.
Cut off and dispose of the supplied plug if it does not fit your socket.
WARNING: To avoid a shock hazard DO NOT insert the
discarded plug into a socket anywhere else.
-
-
IMPORTANT: WIRES IN THE MAINS LEAD ARE COLOURED IN
ACCORDANCEWITHTHEFOLLOWINGCODE:
Green/Yellow
Blue
Brown
-
-
-
Earth
Neutral
Live
If your family includes children...
-
DO NOT allow children to play with the appliance or tamper
with its controls.
If you change the plug, the colour of the wires in the mains lead may
not correspond with the terminal markings in the plug, which if not
coloured, could be:
EARTH
NEUTRAL
LIVE
-
Keep detergents and rinse aids away from children. Keep
children away from the open door of a dishwasher, there could
still be some detergent left inside.
‘E’ or
‘N’
‘L’
CAUTION:
Changing the Mains Lead
The dishwasher meets the requirements set out by the regulations in
force concerning safety and electrical equipment.
Any technical checks should be conducted exclusively by a trained
and authorised technician: Repairs carried out by unaithorised
persons will invalidate the guarantee, as well as posing a potential
hazard to the user.
A lead can be ordered from Hotpoint Service
UK: 08709 066 066 or
Republic of Ireland: 1850 302 220
If you have damaged the existing lead or require a longer one a
charge will be made. It is strongly advised that this work is carried out
by a qualified electrician.
The manufacturer declines all responsibility for damage to persons or
property resulting from failure to observe the above precautions, from
tampering with even a single component or from the use of non-
original spare parts.
If the domestic wiring includes a residual current-operated circuit
breaker, ensure that it conforms to the latest regulations.
4
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For your Safety
This manual forms an integral part of the appliance. It must always be kept handy for reference. Read through all the instructions contained in this
manualbeforeusingthedishwasher.
Installation must be performed by a qualified technician, in compliance with the regulations in force,
including the prevention and elimination of radio frequency interference.
The dishwasher is designed for washing and drying dishes, any
other use shall be considered improper. The manufacturer
declines all responsibility for uses other than those described
above.
7. DO NOT install outdoors, not even if the area is covered by a roof: it
isextremelydangeroustoleaveitexposedtorainandthunderstorms.
8. If installed on a carpeted or covered floor, ensure that the openings
on the underside are not obstructed.
1. Seperate the various packaging materials and dispose of safely -
DO NOT leave discarded packaging material around the home.
2. Afterremovingthepackaging, checktomakesureyourapplianceis
intact. If in doubt, contact a qualified professional.
9. Do not touch the heating element during or straight after a wash
cycle.
3. DO NOT use extension leads and multiple plugs. If the electricity
supplywireisnotlongenough, thenhaveitreplacedwithoneofthe
correct length and remember that it should be free of bends or
dangerous kinks.
4. In the event of any damage to the power cord have it replaced by a
qualified technician.
5. The mains plug must be easily accessible after installation.
6. Iftheapplianceisnotoperatingproperlyorifmaintenanceoperations
are necessary, disconnect the dishwasher from the mains power
supply (unplug it!).
10. If the appliance malfunctions, turn off the water inlet tap and
disconnect the plug from the wall socket. Then read the section
entitled "Troubleshooting". If you cannot resolve the problem, then
call Hotpoint Service (see KEY CONTACTS, back page).
11. Cutlery and sharp utensils should always be inserted in random
order with the blades pointing downwards (take care with knife
blades).
12. For your own safety, ensure the door is closed when the
dishwasher is not in use.
The rating plate, featuring the technical data, serial number and
markings, is visibly positioned on the inner edge of the door.
DO NOT remove the rating plate.
The dishwasher is intended for use by adults: DO NOT allow
1. DO NOT use solvents, such as alcohol or turpentine which may
children to come near or play with the controls.
cause an explosion.
Keep children away from detergents and clear of the dishwasher
door when open.
2. DONOTloaddishestowashthataresoiledwithash, waxorpaints.
3. DO NOT lean, sit or stand on any part of the dishwasher - this could
cause injury and/or damage the appliance.
Keep all packaging material away from children.
4. DO NOT drink any water residues from inside the dishwasher.
5
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Installation
ConnecttotheWaterSupply...
Standpipe:
Choose where you want to install
your dishwasher, you can place it
so that its sides or back panel are
side by side with furniture or up
againstthewall. Thedishwasheris
providedwithwatersupplyanddrain
hoses, which can be directed
towards the left or right to facilitate
appropriateinstallation.
SinkWasteSystem:
Forundersinkdrainage:
- For your dishwasher to operate Ensurethatthehoseisnotpushed
correctlyitrequireswaterpressures toofardownthestandpipe.
in the range of 6-150 psi (100- Iftheendofyourdrainhoseisfitted
1000KPa).Mostcoldwatersupplies with‘retainingflaps’,ensuretheyare
willbeinthisrange.NOTE:lowwater insertedfullyintothestandpipe. This
pressure will lead to excessively will prevent the pipe from jumping
Before connecting the drain hose,
remove any internal restrictions -
Thiswillpreventabuildupofdebris
whichcouldcauseablockage.
Remove any restrictions from the
waste spigot and ensure that the
sealingbungisremoved. Thehose
should be routed, such that it is
raised to a minimum height of
800mm(31/2”).
longfilltimesornofill.
out during installation and use.
-Ensurethatthenewhosesupplied
is connected and the old hose is
disposedofsafely.
-Ensurethefillhoseisonlyfittedto
the cold water supply. DO NOT
overtighten the hose connector,
handtightissufficient.
Levelling.
Once the appliance is positioned,
adjustthefeetbyscrewingthemin
or out depending on how high you
want it and to level it so that it is
horizontal. Make sure that it is not
inclinedmorethan2degrees. Ifthe
applianceislevel, itwill helpensure
itscorrectoperation.
- Ensure the fill hose is not kinked.
-Tapconnections(ifapplicable):A DO NOT position the standpipe
range of adaptors are available to near an electrical outlet.
suit your tap.
ENSUREthatthedrainhoseisnot
-DONOTconnectthedishwasher kinked and it is routed as shown in
toasingleoutletinstantaneouswater thediagram.
heater or an electric heater.
NOTE: Ensure the sink outlet
pipehasaminimumdiamtereof
32mm.
Cold waterconnection.
The standpipe should have a bore
Connect the cold water supply
hose, inserting the small filter
supplied with the dishwasher and
making sure that it is fastened
tightly in place (see figure 2). If the
waterhosesareneworhavebeen
outofuseforanextendedperiodof
time, letthewaterruntomakesure
it is clear and free of impurities
beforemakingtheconnection.Ifthis
precaution is not taken, the water
inlet could get blocked, causing
damagetoyourdishwasher.
Drainhoseconnection.
of at least 38mm (11/2”). It should
WARNING: Connect your be installed as shown, have a trap
dishwasher drain hose to pipes fitted and must discharge into the
which connect to the foul drain same drain system as your
system and not to surface water household sink.
drains.
IMPORTANT: For the correct It MUST NOT be connected to a
operation of your dishwasher, it is surfacewaterdrain.
essential to comply with the
1. Untie the end of the GREY
drainage hose from the rear of the
appliance.
2. Reposition the ‘Hooked End
Support’ as required along the
GREYdrainagehose.
following information:
3. If fitting an under sink waste
disposal unit, cut out the
membrane, bungorblankingplug.
4. Attach the GREY drainage
hose to the under sink waste
disposal unit securely, using the
clip and rubber tube supplied.
A
Fig.2
Ensurethedrainhoseis
securelyattached, topreventit
coming away while the
machineisinuseandcausing
a flood.
Remember you will be charges for a service call is a problem with
yourapplianceiscausedbyincorrectinstallationormisuse.
6
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1
2
3
4
5
INSTRUCTIONS FOR INSTALLING THE DISHWASHER IN
FULLY-FITTED KITCHENS.
Your freestandingdishwasher canbeinstalledinmodernkitchensasfollows:
l to stand next to furniture units or other electric household appliances
(Pleasereadthechapteron “Installation”intheinstructionmanual.)
l to insert or built-in under the one worktop.
Shoulditbenecessarytoremovethetopshelfofthedishwasher,proceedasfollows:
–Unscrewthe2rearscrewsandthen, withalightpushforward, letitslideoutandremoveit(seefig.1)
–Discardthepolystyrenerectangle.
–Openthedoorand, afterunscrewingthefixingscrews, removethe3plasticplugsusedtohooktheshelfon(fig. 2)
–Glueonthesmallsoundproofingadhesivespongystripontothetopcrosspiece(photo3)and,aftertiltingtheappliance,glue
onanotheroneunderneaththebase(photo4).
–Straightenuptheapplianceandadjustthefrontandbackfeetbyunscrewingtheminananti-clockwisedirectiontoraisethe
dishwashertotherequiredheight.
–Inserttheapplianceunderneaththeworktop(fig.5),checkingthattheinletandoutletpipesdonotgetbentorsquashed (please
readtheinstructionsprovidedinthe“Installation”chapter).
–Openthedishwasherdoorandglueonthetwoequal-sizedadhesivespongystripsonthefrontedgeoftheappliancecabinet.
Beginfromthetopwithoutleavingoutanyspacesandmakesurethestripsadhereallalongthelengthoftheedge.Asmallpart
ofthespongystripprotrudingontotheoutsidewillblockanylightleftbetweenthedishwasherandadjacentcabinets, thus
improvingthesoundproofing.
Warning:
Thedishwasherplugmustbewithinaccessoncetheappliancehasbeenbuiltin,inordertoallowformaintenancetobecarried
outsafely.
Thestructureofyourdishwashermakesitimpossibletofititunderahob.
7
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Before Using your Dishwasher
B
C
The detergent
D
•
•
Use the right amount of detergent
(seeprogrammechart).
Store your detergent and rinse aid
inacool,dryplace,safelyawayfrom
children.
Eachtimeyouloadthedishwasher,
adddetergergent.Pourdishwasher
detergent into thedispenser on the
insideofthedoor.
25 gr
.
5 gr.
Addingdetergent
ToopenlidA, pressbuttonB.
Thedetergentshouldbeputintothe
twocontainersCandD.
If using a tablet, put it in container
"D".
Now you can close the lid: press it
down until you hear it click.
If it won't close
Check whether there is any
detergent residue on the edges of
thedispenser. Removetheexcess.
A
We recommend Glist 3 in 1 for use in all Hotpoint dishwashers...
Brilliantcleaningisguaranteedwith Glist3in1.
Hotpoint only recommends Glist 3 in 1 Dishwasher tablets to give outstanding cleaning and
care.
It is important to use detergent specially designed for domestic dishwashers. (Always follow the
manufacturersinstructions.)
Glist3in1 advanceddishwashertabletswithactiveenzymesaretheidealwaytoprotectandcarefor
yourdishwasher, whilegettingyourdishesandglassessparkingclean.
*If you live in an area particularly
prone to very hard water ( 35
Glist and Hotpoint recommend
that you continue to keep your
dishwasher salt topped up.
°f)
SofterWater:
Built in salt action softens water, helping to prevent the build up of limescale in the dishwasher and
improvethecleaningresult*.
CleanerDishes:
With unique active enzymes in the cleaning phase Glist 3 in 1 breaks down even the hard to shift
foodstuffsandgrease, leavingthedishesspotlessandthedishwashercleantoo.
SparklingResults:
The built-in Glist rinse agent ensures the dishes and glasses are free from water marks and smears.
If you have any questions regardingGlist3in1, please contact the hotline on 0800 216 730.
Rinse aid.
- The amount of rinse aid
needs to be increased if the
F
C
Rinse aid makes dishes sparkle
moreasitimprovestheirdrying.The
rinseaidcontainerissituatedonthe
insideofthedoor.
dishes appear dull or you can
see circular stains.
- The amount of rinse aid
needs to be reduced if the
dishes are sticky or you can
see white streaks.
Youshouldfilltherinseaidcontainer
when indicator D lights up on the
container (see right) and the rinse
aidindicatorlight"U"onthecontrol
panelflashes.
D
Addingrinseaid.
To open the dispenser, turn cap C
anticlockwise. Takecarewhenyou
pour in the rinse aid to avoid it
overflowing.
You can regulate the amount of rinse aid used by the dishwasher,
move the adjuster F which you will find under lid C.
You can choose from six different positions. It is normally set to 4.
8
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Before Using your Dishwasher
To prevent rust
from forming, load
the salt just before
beginning a wash
cycle.
Adjusting the water softener.
Water hardness varies according
towhereyoulive. Ifthewaterinyour
homeishard, withoutwatersoften-
ing,incrustationswouldformonyour
dishes. Your dishwasher is fitted
with a water softener which uses
special salt to get rid of limescale in
thewater.
Your dishwasher can adjust its salt
consumptionaccordingtothehard-
nessofthewaterinyourhome.This
way, youcanoptimiseandcustom-
ise your dishwasher's salt con-
sumption.
Water Hardness
Salt
Autono-
consu-
Clarke
degrees
Selector
position
my
°fH
mmol/l
mption
(grams/-
cycle)
(cycles\2-
kg)
0 - 14
0 - 17
0 -1,7
/
0
/
14 - 36 18 - 44 1,8 - 4,4
36 - 71 45 - 89 4,5 - 8,9
"-"
20
40
60
60
40
25
Salt Tap
MED
"+"
To adjust salt consumption, do as
follows:
>71
> 89
> 8,9
1. Unscrew the salt container cap
2. There is an arrow on the neck
of the container (see figure): if
necessary, turn the arrow anti-
clockwise from the "-" setting
to the "+" setting.
Select the arrow position
depending on the water
hardness, referring to the table.
IMPORTANT:
Onlyuserecommendeddishwasher
salt. DO NOT use everyday table
salt, cooking salt, as they containe
insoluablesubstanceswhichcould
harmthedishwasher.
You don't know how hard the water in your
home is? Ask the company that supplies
water in your area.
Salt
Filling the salt container.
Always use salt which is intended for dishwasher use.
The salt container is situated underneath the lower basket, fill it up as
follows:
1.Pulloutthelowerbasketcompletely, unscrewandremovethecontainer
cap
2. If it is the first time you add the salt, first fill the container up with water
(you won't have to do this again next time)
3. Put the dishwasher funnel on the hole and pour in approximately two
kilos of salt. It is normal that some water comes out of the container.
4. Screw the cap back in place carefully.
When to add salt:
The salt container should be filled up when the low salt indicator light “T”
flashes on the control panel.
When you have loaded salt for the first time, it is normal for the low salt
indicator light to stay on for at least 5 consecutive cycles.
WARNING:
DO NOT pour detergent into the special salt container.
This will destroy the water softener.
IMPORTANT NOTICE:
3 in 1 dishwasher tablets are now available. These combine detergent, salt and rinse aid ALL IN ONE. If the water in your areais hard or very hard,
we still recommend you add salt to the salt container to prevent white streaks on your dishes and in the dishwashers interior.
Add rinse aid to the dispenser, only if you are dissatisfied with the results.
In all cases, please read the manufacturers instructions on the packet.
If you are only using the 3 in 1 products, after a number of cycles it is normal for the salt and rinse aid indicator lights toflash permanently.
9
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Loading your Dishwasher
First of all.
Before placing dishes in the basket?
What goes into the lower
Load examples
lower basket
upper basket
baskets, remove all course food
remains. This avoids blocking the
Werecommendyouplacethemost
difficultdishestowashintothelower
filter, which would reduce the basket: saucepans, lids, soup
efficiencyofthewash.
dishes and plates (a load example
isshowninthephoto).
If saucepans and frying pans are
verydirty,allowthemtosoakbefore
beingwashed.
To make it easier to load your
dishes, pullthebasketsout.
•
Servingdishesandlargelids:
place them on the sides of the
basket.
•
•
Saucepans,saladbowls:must
alwaysbeplacedupsidedown
Very deep dishes: placethem
obliquely, thusallowingwaterto
run down them and cleaning
thembetter
Multisystem baskets
Thedishwasherisfittedwithupper,
lower and cutlery baskets. They
providegreaterflexibilityforloading
dishes,makingthemmoresuitable
for your specific needs.
The basket handles can be
removed for cleaning. Pull out the
two fastening plugs, remove the
handles and rinse under running
water. Replace the handles fixing
theminplacewiththetwofastening
plugs.
•
Glasses and cups: position
themasshowninloadexample
photo.
The cutlery baskets can be split up
by pulling out the handle and
removing the metal clip that keeps
thetwopartsjoinedtogether.
When you only have a little cutlery
to wash you can use just half the
basket, save space for other
crockery or place the other half in
the upper basket instead (see
figuresAandB).
This basket is equipped with two
removablegrids. Cutleryandsharp
utensils should always be inserted
in random order with the blades
pointingdownwards(takecarewith
knifeblades). Positionthemsothat
theydon’ttouch.
What goes into the upper
basket?
Placedelicateandlightweightdishes
in the upper basket: glasses, tea
cupsandcoffeecups, saucersand
plates-shallowsaladbowls, slightly
dirtyfryingpansandshallowpans.
Positionlightweightdishesinsucha
way as to avoid their being moved
by the spray of water.
B
A1
A
In this specific model, the cutlery
basketisfittedwithtwodetachable
side compartments, as shown in
figureA1, whichcanbehookedon
eithertheupperorlowerbasketas
required.
The dishwasher can also be
equipped with one or two tip up
compartments onto which you can
place mugs and cups, as well as
long sharp knives and serving
cutlery.
Afterloadingthedishes, remember
to check that the spray arms can
turnfreelywithouthittingagainstany
dishes.
What can I Wash
Items not suitable for the dishwasher:
•
•
•
Cutleryandtablewaremadefromwoodorpartwood-Theymaybecomefadedandunsightlyinappearance.
How to adjust the upper
basket.
Theupperbasketcanbesetinhigh
or low position to enable you to
organiseyourdisheseffortlessly.
Avoidwashinghornhandledandbronzecutleryinthemachine.
Delicate/decorative glassware and vases, special antique or irreplaceable china - the decorative patterns
printedontheseitemswillnotbedishwasherproof.
•
•
•
Plastic objects that are not resistant to hot water.
Copper and Pewter utensils. Aluminium and Silver objects.
Some types of glass can become opaque in appearance after they have been washed too many times in a
dishwasher.
F i g . C
•
•
Highlyabsorbentmaterialssuchasspongesandtowelsshouldneverbeplacedinadishwasher.
If in any doubt, check with the manufacturer on items suitability for dishwasher’s.
WARNING: Dishes or cutlery soiled with tobacco ash, wax, lubricating grease or paint should not be
put in the dishwasher.
Our recommendation: In future, only purchase table or kitchenware
that has been confirmed - dishwasher proof.
There are two handles on the sides
of the upper basket, use these to
adjust its height (see fig.C).
10
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Getting to know your Dishwasher
4
5
6. Top spray arm
7. Lowerbasket
8. Washing filter
1. Basket height adjuster
2. Salt container cap
3. Bottom spray arm
4. ‘Turbo Dry’ fan
1
9. Detergent and rinse aid
6
dispenser
2
3
7
5. Upperbasket
8
The Controls
9
M
I
H
B
E
F
A
G
N
D
T
U
L
Q
P
A. ON-OFF displaySbutton
M. Mode button
G. Extra drying indicator light
To indicate that extra drying
has been set.
S. ‘Selection’ button
Press this button to select the
auto Duo-Wash cycle, the
Delayed Start, the extra drying
and the half load.
Press this button to turn the
display on.
Press this button to select the
following functions: Delayed
Start, Extra Drying, Basket
selection.
B. Display
H. Cycle phase indicator lights
Pre-Wash, Wash, Rinses,
Drying.
Displays the functions in
progress.
N. Basket indicator
T. Low salt indicator light
This light tells you that is is time
to add more salt.
U. Low rinse aid indicator light
This light tells you that it is time
to add more rinse aid.
Shows which basket you have
selected for the Half Load.
P. Cycle select button
Press this button to select the
desired cycle.
Q. Water leak indicator light
To warn you of a water leak.
D. Start/Reset button
With Start, the wash cycle
begins, whereas all the settings
are cleared with Reset.
E. Auto Duo-Wash cycle
indicator light
I. Wash cycle symbols
A wide range of wash cycles to
choose from.
L. Multifunction numeric
indicator
Informs you the duration of the
cycle, the amount of time left to
wait and any error codes.
To remind you that the Duo-
Wash cycle has been set.
F. Delayed Start indicator light
This indicates that delayed start
has been set.
Thisdishwasherconformstothe
followingEuropeanCommunity
Directives:
7HFKQLFDOꢀFKDUDFWHULVWLFV
Width
cm. 60
cm. 60
Depth
73/23/EECof19/02/73(Low
Voltage)andsubsequent
modifications;
Height
cm. 85
Capacity
12 standard place settings
89/336/EECof03/05/89
(Electromagnetic
Mains water pressure
Power voltage
Total absorber power
Fuse
4,3 psi - 145 psi (30 KPa÷ 1MPa) (0,3 ÷10 bar)
See data plate
See data plate
See data plate
Compatibility)andsubsequent
modifications;
97/17/CE
(Labelling)
11
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How to use your Dishwasher
Delaying the start of a
Half load.
Thisoptionisavailablewithallwash
cycles.
Indicator lights.
First of all.
programme.
Cyclephaseindicatorlights "M"
keepyouinformed. Eachwilllight
uptoshowyouwhichcycle
phaseisinprogress:Pre-Wash,
Wash,RinseorDrying.
-Pluginandswitchon.
Whenyouhaveloadedthedishes,
youcanchoosewhentostartyour
dishwasherbeforesettingthewash
cycledesired.
Press button"M" (Mode)andthen
selectthesymbolcorrespondingto
theDelayedStart
Therectanglealongsidewilldarken
toshowselection.Nowpressbutton
“S”toselectthedelayedstartby1
to24hours.Ifyoupressthisbutton
again, theword‘OFF’isdisplayed
(noselectionmade).
Eachtimethebuttonispressed, a
beep will sound - Once you have
madeyourselectionmakesurethe
door is shut and press the Start
button"D".
-Turnonthewatersupplytap
completely.
Yourdishwasheralsoallowsyouto
washhalfaload(usingonebasket),
tosavewater,electricityanddeter-
gent(useonlyhalftheamount).
Press button "M" (Mode)
repeatedly until symbol "N" is
selected, the corresponding
rectanglewilllightup.
-Addthecorrectamountof
detergent.
-Loadthebasketscorrectly.
-Checkthatthesprayarmsrotate
freely.
-Closethedoorsecurely.
Usingbutton“S”(Select)youcan
decidetowashahalf-loadoneither:
-PresstheStand-bybutton
"A".Thedisplayturnsonand4
dashesappear,theseindicate
thatthedishwasherisnow
awaitinginstructions.
Modifying a wash cycle in
progress.
The upper basket
thelowerbasket
Eachtimeyoupressthebuttonyou
will hear a beep and the
correspondingsymbolwilllightup.
Whennosymbolislititmeansno
selectionhasbeenmade.
or
Ifyouhavechosenthewrong
cycle-Youcanmodifythewash
cycle, ifithasonlyjuststarted.
KeeptheResetbutton "D"
pressedinfor afewseconds, a
prolongedbeepwillsound,
followedby3shortbeeps.
Select the wash cycle.
The countdown to the start is
displayed. When this time
elapses, the wash cycle
begins and the time left will
come up in the display.
Selectthewashcycleby
Onceyouhavemadetheselection,
pressStarttobeginthewashcycle.
pressingbutton "P". Eachtime
youpressthebutton, abeepwill
soundandthecorresponding
Thewashcyclesymbolwillgo
“Extra” drying
If you want your dishes to be
perfectlydry:
symbolswilllightupinsequence. outand4dashesappeartoshow
thatallsettingshavebeen
Have you changed your
mind?
cancelled.Youarenowableto
Ifyoudecideyourequireadifferent press the button “S” to selec tthe
reselectthecorrectwashcycle
delay start period, press the "M" extra-dry,selectthebasket/stobe
thatyourequire.
Selectthewashcyclemost
usedanddelayedstartifrequired.
Indicator “G” will show
(Mode) and“S”(Select)buttonsand
suitableforthetypeofdishesto
makeadifferentselection.
You've left out a dish?
wash(see‘Programme Chart’).
Ifyouwanttocancelthedelaystart symbol
Interruptthewashcycleby
andstarttheselectedwashcycle
PressandholdtheStartbutton
pressingtheStand-bybutton"A".
immediately,pressthe“S”(Select) when it has reached the
button repeatedly until it is set to drying phase.Thesymbolwillflash
"D"forafewsecondsandthe
Openthedoorandinsertthedish
washcyclebegins. Ifyouleftthe
youhadforgotten,closethedoor
dooropen,theword‘DOOR’will
forapproximately4secondsand
the word OFF appears on the
display(extradryingdisabled).
Ifyouimmediatelypressbutton“D”
Start,youwillhearaprolongedbeep
andthewordONwillappearonthe
displayandextradryinghasbeen
selected.
Onceyouhavecompletedallyour
selections, shutthedoor. Youwill
hearabeepandthewashcyclewill
start,eitherimmediatelyorafterthe
delayedstartifselected.
zero. The indicatorwillturnoff.
and pressthesamebuttonagain.
bedisplayed-shutthedoorand
The delayed start is also reset
automatically, should you fail to
select a wash cycle within 15
seconds.
presstheStartbuttonagain.
Thecyclewillstartupfromwhere
youinterruptedit.
Abeepsounds:thewashcycle
hasstartedandonlythesymbol
correspondingtotheselected
washcycleisdisplayed.
Cycle end
Duo-Wash cycle
Theendofthewashcycleis
indicatedby2shortbeepsand
theword‘END’flashes uponthe
display.
Youcanseetheamountoftime
leftuntiltheendofthewashcycle
onthecounter"L".
Thisisaspecialcyclethatrunsa
differentwashonthetwobasket
positions.
Turnthedisplayoffbypressing
- Do not expect a precise
countdown as the wash cycle
startswithanestimatedcycle
timeandthesensorautomatically
updatesthisasthecycle
progresses(timewouldbe
affectedbysuchthingsaswater
temperatureanddegreeof
soiling).
- Upperbasket:delicate, for
glasswareandglasses.
theStand-bybutton"A".
Rememberthatwithextradrying
selected the programme will last
longer.
Switchoffanddisconnectfrom
theelectricitysupply.
--Lowerbasket:heavyduty,for
saucepansandfryingpans.
Turnoffthewatertap.
There'sbeenapowerfailureor
youopenedthedishwasherdoor
Pressbutton"M" (Mode)andthen
selectthesymbolcorrespondingto
Duo-Washand pressbutton"S"
(Select)‘on’meansitisselectedand
therectanglealongsideitwilllightup,
whereas‘off’meansitisdisabled.
Afterapproximately5secondsyou
willautomaticallyquitthemenu.
NowpressStartandthewashcycle
startisindicatedbyabeep.
Waitafewminutesbefore
unloadingthedishes:theyare
veryhot!Ifyouwaitalittlewhile,
theydrybetterdue tothesteam.
Thewashcyclestopsandthen
restartswhentheelectricity
comesbackonorwhenyouclose
thedoor.
Have you left the
dishwasher door open?
Emptythelowerbasketfirst.
Ensurethewashcyclehasended
beforeattemptingtoremoveany
dishes.
Theword‘DOOR’willflashupon
thedisplay.Shutthedishwasher
doorandtheselectedwashcycle
will start.
Foryourownsafety,ensurethedooris
closedwhenthedishwasherisnotin
use.
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Programme Chart
Select the most suitable programme for the type of dishes and how dirty they are. To select the wash programme see the chart below:
Salt, rinse aid, the right amount of detergent and the correct wash
‘Aquasensor’ wash cycles...
cycle...
This is the formula to get the best results and to keep your dishwasher in
shape.
This means that your dishwasher is equipped
with a sensor which evaluates how dirty your
dishes are and allows these wash cycles to adjust
automatically to provide you with a more efficient
and economic wash cycle.
Note: In the ‘Aquasensor’ wash cycles, the cycles could undergo some
modifications due to the intervention of the sensor which evaluates how
dirty the dishes are and optimises the cycle in accordance.
CYCLE
CYCLE SELECTION
INSTRUCTIONS
CYCLE
DESCRIPTION
DETERGENT
FOR PRE-
WASH & WASH
RINSE WASH CYCLE
AID
DURATION
(Tolerance
±10%without
extra drying)
in minutes
Very dirty dishes and pans
(NOT to be used for delicate
items)
Pre-wash with hot water at 40°C
Wash at 65°C
2 cold rinses
Hot rinse at 65°C
Drying
INTENSIVE
5 + 25 g
120
72
*
Cycle for normally dirty pans and Wash at 55°C
dishes.
Standard daily cycle.
NORMAL
ECO
Cold rinse
Hot rinse at 70°C
Drying
30 g
*
*
Environmentally friendly cycle,
with low energy consumption
levels, suitable for normally dirty
pans and dishes.
2 cold pre-washes
Wash at 45°C
Hot rinse at 65°C
Drying
5 + 25g
120
25
Economic and fast cycle to be
used for slightly dirty dishes.
Run cycle immediately after use. Hot rinse at 62°C
Without drying except when the
extra drying option has been
selected.
FAST
Short wash at 40°C
25g
*
(with
extra
drying)
Preliminary wash cycle for dishes Short cold wash to prevent food
PRE-WASH
DELICATES
while awaiting completion of the
load with the dishes from the next
meal.
from drying onto the dishes.
12
96
Special cycle to be used for more Wash at 50°C
delicate items which are sensitive Rrinse at 45°C
25g
to high temperatures.
Run cycle immediately after use. Drying
Hot rinse at 65°C
*
*
Rinse and drying cycle for dishes Hot rinse at 65°C
that are seldom used and are
only dusty.
SPECIAL
GUEST
Drying
36
OPTIONAL WASH CYCLE
Wash differentiated on the two
racks.
Cold pre-wash
Wash at 50°C
AUTO DUO
WASH
Delicate for glassware and
glasses on the upper rack and
heavy duty for the pans on the
lower rack.
Lukewarm rinse at 45°C
Hot rinse at 65°C
Drying
5 + 25g
108
*
To optimise wash performance and save on energy, try to use the dishwasher with a full wash load. If it takes some time to fill your
dishwasher, use the pre-wash to avoid caked on food and build up of bad odours.
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Care and Cleaning
DO NOT use solvents or
abrasivestocleantheexteriorand
rubberpartsofyourappliance, do
not use solvents or abrasive
cleaning products. Use a cloth
dampenedwithlukewarmsoapy
wateronly.
Ifthereareanystainsonthesurface
oftheapplianceinterior,useacloth
dampened with water and a little
whitevinegar,oracleaningproduct
specificallymadefordishwashers.
Cleaning the spray arms.
Going away
Unplug the appliance.
Beforecarryingoutanycleaningor Food residue may become
maintenanceonthedishwasher, encrustedontothesprayarmsand
always remove the plug from the blocktheholeswherewatercomes
Ifthedishwasherisnotgoingtobe
usedforsometime, carryoutthe
following:
electricitysocket.
out.Checkthesprayarmsregularly
andcleanthemonceinawhile.
• run a cycle with the dishwasher
empty.
• switchoffattheelectricalsocket
andunplug.
• turn off the water supply tap,
disconnect the inlet hose and
allowtodrain.
•filltherinseaiddispenser.
•leavethedoorajar,topreventthe
buildupofunpleasantodours
insidethedishwasher.
After every wash.
Whenthewashcyclehasended,
always remember to turn off the
watersupplytapandtoleavethe
appliance door ajar. This way,
moistureandbadodourswillnotbe
trappedinside.
The filter assembly
• Ifyouwantconsistentgoodresults
fromyourdishwasher,youneedto
cleanthefilterassembly.
• Removethelargerfoodparticles
trappedinsidethecup“C”andthe
semi-circular filter A after each
wash;pullthecuphandleupwards
to remove them. Just rinse them
underrunningwater.
• Theentirefilterassemblyshould
becleanedthoroughlyonceamonth:
cup C + semi-circular filter A +
cylindrical filter B. Rotate filter “B”
anticlockwisetoremoveit.
Cleaning the Water Inlet
Filter
Beforeusingthedishwasheraftera
longbreak,pluginandswitchonat
theelectricalsocket.Reconnectthe
inlet hose and turn on the water
supply tap. Check there are no
deposits of rust inside the water
pipe,ifthereareallowwatertorun
from the supply tap for a few
minutes.
Periodicallycleanthewaterinletfilter
(see figure 2 under "Installation")
located on the outlet of the water
supplytap.Afterturningoffthewater
tap, unscrewtheendofthewater
supplyhose, removethefilterand
cleanitcarefullyunderrunningwater.
Then,returnthefiltertoitsplaceand
tightenthewatersupplyhoseback
intoposition.
Disconnecting
dishwasher.
the
Whendisconnectingthedishwasher
itisimportantthattasksarecarried
outinthecorrectsequence.
•switchoffatthemainsandremove
theplugfromthesocket.
• turnoffthewatersupply.
• disconnectdrainandwaterinlet
hose.
For cleaning, use a non metallic The seals.
brush.
One of the factors that cause
unpleasantodourstoforminsidethe
dishwasher is food that remains
trapped in the seals. Periodic
cleaningusingadampspongewill
preventthisfromoccurring.
1
A
B
2
• pulloutthedishwasher,carefully,
withdrawinghosesatthesame
time.
C
Moving the appliance.
Drainwaterfromthedishwasher.
Secure all loose parts. Only
transportinanuprightposition.
•Ifnotkeptuprightduringtransport,
anywaterremaininginsidemay
seepintothecontrolmoduleand
causesubsequenterrorswith
programmefunctions.
Reassemble the filter parts (as
showninthefigure)andreinsertthe
whole assembly into the
dishwasher. Position it into its
housingandpressdownwards.
Thedishwasherisnottobeused
withoutfilters.Improperreplacement
of the filters may reduce the
efficiency of the wash and even
damageyourdishwasher.
14
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Troubleshooting
In the unlikely event that you have problems with your machine, the following guide will
enable you to resolve many problems without having to call out a service engineer.
Issue
Fault Area
Cause/How to resolve…
PossibleInstallation/Electrical
SupplyFault
Check
The Dishwasher Will Not
Start
●
- Isthedishwasherpluggedinandswitchedon?
- Isthereapowerfailure, checktoseeifotherappliancesworking.
- Checkthefuse.
(Particularly if the machine
is being used for the first
time)
- Isthereafaultwiththewatersupply/isthewatersupplytapturnedon?
- Isthewaterpressuresupplysufficient?
- Istheinlethosekinked?
-Isthedoorclosedproperly?
-TheSaltsymbolwillflashwhenyourdishwasherisswitchedonfor
thefirsttimeandagainwhenthesaltlevelsbecomelow-followthe
instructionson"BeforeUsingYourDishwasher"pageonhowtoadd
salttoyourdishwasher.
Salt Symbol Flashing/Not
Going Out When Salt
Added
Salt symbol will flash if:
-Youareusingthemachinefor
thefirsttime
Or
-Thesaltlevelislow.
PleaseNote:
- Thesaltsymbolwillremainlitinthedisplayafterthesalt hasbeen
addedforseveralconsecutivecycles.
- Ifyou areusing3in1tabletsanddonotaddsaltthenthesaltsymbol
willflashperiodicallyforseveralconsecutivecycles.
-If3in1dishwashertabletsareusedwestillrecommendthatyouaddsalt
topreventlimescaledepositsonyourdishes.
TheRinseAidsymbolwillflashwhenyourdishwasherisswitchedon
forthefirsttimeandagainwhentherinseaidlevelsbecomelow–
followtheinstructionson“BeforeUsingYourDishwasher”pageon
howtoaddrinseaid.
Rinse Aid symbol will
flash if:
Rinse Aid Light Flashing/
Not Going Out When Rinse
Aid Added
-Youareusing themachinefor
thefirsttime
Or
PleaseNote:
Therinseaidlevelislow.
-Therinseaid symbolwillremainflashinginthedisplayaftertherinse
aidhasbeenadded,andwillcontinuetoflashuntilthemachinehas
completedthenextfullwashcycle(Note:TheFast&Prewashcycles
arenotfullwashcycles).
-Ifyouareusing3in1tablets(or2in1)anddonotaddrinseaidthen
therinseaidsymbolwillflashcontinuously.
·
Check
Possible Incorrect Fitment
of Water Inlet Hose.
Leaking From Rear Of
Machine
Isthewaterinlethoseconnectionsecuredatrearofmachine(Fig.1)
andhasfilterwasher(A)beenfitted(Fig.2)?
Tap Connection
Machine Connection
Filter washer
(A) can be
found with
the
Instruction
Book when
the machine
is delivered.
A
F i g . 1
F i g . 2
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Issue
Fault Area
Cause/How to resolve…
Messages In The Display
Your dishwasher is designed so that if a fault occurs, an error message will be
illuminated in the display, these can consist of words or numbers.
-Inmanycasesyoucanrectifytheseerrorcodesbyfollowing
instructionsinthissection.-
-Ifhowevertheerrorcodedisplayedonyourmachineisnotlisted,
youwillneedtocontactyourServiceCentreforassistance.
See “Key Contacts” on the back page of the instruction
book.
-ProgrammeTimeErratic
-Thisisnormal– theRinsePhaseindicatorwillbehighlighted,
astheprewashprogrammeisarinsecycle.
Programme time example
-RinsePhaseIndicatorHighlighted
WhenPre-WashSelected.
Pre-wash Programme
Rinse Phase Indicator
-“H20” or AL06 – Water Tap Off
IfH20isilluminatedinthedisplay, turnonthewatertapandthe
dishwasherwillstartafterafewminutes.
Alternatively:
-If you are not at your dishwasher when “H20” is
displayed, the dishwasher will switch to alarm mode
and the Code “AL06” will flash in the display.
Or
FollowtheinstructionsbelowtocanceltheAL06code:
Step1:Press&holdthe“On/Off”buttonuntil4dashesappear
inthe
display.
Step2:Turnonthewatertap
Step3:Waitapproximately20secondsandthenswitchthe
appliance
on bypressingthe“On/Off”button.
Step4:Selectwashprogrammeasnormal.
Please Note:
If the above does not solve the problem, check that
the water feed pipe filter is not blocked.
-END flashing In Display
“END”willflashinthedisplayatone-secondintervalstoindicate
theprogrammeiscomplete&themachineisinstandbymode.
-Indicatesendofprogramme
On/offButton
-Press&holdthe“On/Off”buttontoswitchoffthedishwasher.
Please Note:
When your dishwasher is switched back on, “END”
will continue to flash in the display until a new
programme is selected – This is normal.
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Issue
Fault Area
Cause/How to resolve…
“Demo”willslideacrossthedisplaywhentheDemonstrationmode
hasbeenaccidentallyactivated.
Messages In The Display
-DEMO Lit in Display
-Demonstrationmodeactived
Followtheinstructionsbelowtocancel“Demo”mode:
On/offButton
Step 1:
Press&holdsimultaneouslythe“On/Offbutton”and“Start/Reset
button”, until“Dof”isilluminatedinthedisplay.
Step 2:
Selectwashprogrammeasnormal
Start/Reset Button
-AL05 in Display
-PossibleFilterBlockage
-IfAL05isilluminatedinthedisplay, thenyouneedtoclearthefilter
ofanyblockagesbeforeprogrammecanproceed.
Step 1: Press&holdthe“On/Offbutton”, until4dashesare
On/offButton
illuminatedinthedisplay.
Step 2: Removefilterfrombaseofmachine(Fig.1)
Step 3: Rinsefiltersunderrunningwaterandensurethatlarge
foodparticles areremovedfromAreaA(Fig.2).
Step 4: Locatefiltersbackintothefilterhousingandfirmlypress
downwards.
Step 5: Turnthedishwasheronbypressingthe“On/Off”button,
and selectrequiredprogramme.
A
F i g . 2
F i g . 1
For additional advice on Cleaning your filter see “Care and
Cleaning” section of the instruction book.
Poor Wash Results
ResidueOnDishesWhenWash
CycleComplete
-Istheselectedprogrammesuitableforthetypeofloadandthe
degreeofsoiling?
-Checktheloadingofyourcrockeryintothebaskets(See“Loading
YouDishwasher”Sectionoftheinstructionbook).
-Checkthatthefiltersarecleanandinplace(See“Careand
Cleaning”Sectionoftheinstructionbook.
-Isthelidofthesaltcontainerclosedproperly?
-Istherinseaiddosagecorrect?
(See section “Poor Drying Results” below for instructions
on adding or adjusting rinse aid to your wash).
17
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Fault Area
Issue
Cause/How to resolve…
Poor Wash Results
Tabletnotdissolving
-Whereverpossiblethefollowingshouldbepositionedawayfrom
dispenser,toensurethattheycannotcomeintocontactwiththe
Dispenser
-Cutlery/CutleryBasket
-Crockery
-CasserolesDishes/PansEtc
SprayarmObstruction
Upper Basket
Upper Spry Arm
-Priortostartingtheprogrammeensurethespraywashjetholesare
notblockedandalsothatthesprayarmscanrotatefreely.
21cm.
Spry wash jet
holes
26 cm.
31 cm.
26 cm.
Withtheupperbasketinthe
Withtheupperbasketinthe
lowerposition,themaximum
heightforplatesis26cm.
upperposition,themaximum
heightforplatesisincreasedto
31cm.
To adjust the upper basket position, follow
instructions below:
-Toadjusttheheightsettingofyourupperbasketmovehandlesup
ordownandthenpushinuntilyouhearitclipintoposition(SeeFig
1):-
·Handlepointsdownwardswhenupperbasketsettolowerposition
(SeeFig.2).
-Handlepointsupwardswhenupperbasketsettoupperposition
(SeeFig.3).
F i g . 1
F i g . 2
F i g . 3
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Cause/How to resolve…
Issue
Fault Area
-ThereisnodryingcycleontheQuickWashProgramme, unless
youhaveselectedthe“ExtraDry”option.
Poor Drying Results
QuickWashProgramme
Selected
Follow instructions below on how to select “Extra
Dry”
Step 1: Press button marked “M” until the “Extra Dry” cycle
indicatorishighlighted&“OFF”isilluminatedinthe
display.
Step2: Activatethe“ExtraDry”optionbypressingthebuttonmarked
“S”until“ON”isilluminatedindisplay.
Pre-WashProgrammeSelected
-ThereisnodryingcycleonthePre-WashProgramme.
IsRinseAidbeingusedoristhe
RinseAidlevelsettoolow?
-Usingrinseaidinyourwashwillimprovethedryingperformance.
To add rinse aid to your wash follow instructions
below:
Step1:Rotatecapanti-clockwiseandpulltoremove.
Step2:Pourrinseaidintocontainerandsecurecapbackinto
position.
Cap
The level of rinse aid used during your wash cycle can be
adjusted to ensure best results.
Rinse Aid Levels 1 (lowest)
to 6 (Highest)
RinseAidleveladjusteris
locatedunderdispensercap.
Usingsmallcoinrotateadjusterto
desiredsetting.
(We recommend setting to 4).
Rinse Aid Adjuster
19
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D ISHWASHER
Cause/How to resolve…
Issue
Fault Area
PossibleInstallationFault
- Check
Poor Drying Results
(Particularly if the machine
is being used for the first
time)
-Isthedrainhosekinked?
The Dishwasher Will Not
Drain
- Is the sink trap blocked? (If this is the case you will
experience problems with your sink drainage).
-Ensuretheblankingplug/closed end connectionhasbeen
removed if connected to a sink trap (this is the most common
fault when installing a dishwasher).
Note:
Therearetwotypesofsinktrap
drainhoseconnection.
1.Closedendconnection:
Ensure drain hose
is not kinked
Which must be cut off.
2.Blankingpluginthesinktrap
connections:
Remove
blanking
plug/closed
end
Which must be removed.
connection
from sink
trap.
UnusualAmountoffoamis
created
- Has the correct detergent been used? (Use only Dishwasher
powder or tablets).
General
-Haveyouspiltrinseaidwhenfilling therinseaidcompartment?If
yes, thiswillclearonthenextcycle.
DishwasherStoppingDuring
Cycle
-Hastherebeenapowerfailure,checkotherappliances?
-Yourdishwasherwillstopandstartthroughoutthewash
programme.Thisisnormal.
-Hasthewatersupplybeeninterrupted?
KnockingNoisecomingfrom
Dishwasher
- Spray arm knocking against dishes (See “LoadingYour
Dishwasher” Section of the instruction book).
-Crockeryhasnotbeenstackedcorrectly.
KnockingNoiseComingfrom
InletValves
-Thisiscausedbythewayyouhavethewaterpipeslaidandhasno
effectuponthedishwasherfunctions.
-Ifyourcoldwatermainspressureissettoohigh, thenoiselevelwill
beincreased.
If you have completed all of the above checks and your appliance is still not
operating, then please call your Service Centre for assistance.
See Key Contacts on the back page of the instruction book.
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INFORMATION FOR TEST LABS
Load for 12 Standard Settings tests (upper basket at top position)
upper basket
lower basket
3
12
12
B
C
4
A
i
h
1
k
e
e
D
e
2
9
g
A
C
g
f
g
C
g
5
6
9
1
3
3
2
L o w e r b a s k e t
U p p e r b a s k e t
Typ e
Ite m
D ia m e te r Vo lu m
(a p p roxim a te ly )
Typ e
Ite m
D ia m e te r/Vo lu m
(a p p rox im a te ly )
so u p e p la te
d in n e r p la te
2 3 cm .
2 6 cm .
c u p
0 ,2 0 l.
A
B
e
f
se rv in g
b ow l
1 9 c m .
2 5 0 m l.
d e ss e r t
p la te
1 9 c m .
3 5 c m .
g la s s
C
D
g
ova l p la tte r
s a u c e r
1 4 c m .
1 3 c m .
h
k
se rv in g
b ow l
se rv in g
b ow l
1 6 c m .
i
Loading the detergent
The cleaning detergent should be introduced into the two containers
“Comp.2” and “Comp.3” (see table at the end of the page).
Loading the Rinse Aid
The amount of rinse aid used for each cycle can be regulated by
turning the dose adjuster ‘F’ which you will find under lid ‘C’.There
are 6 different settings; the normal dosage is setting 5.
8
7
2
5
3
1
6
4
5
D
5
5
5
5
5
5
5
5
5
Comp.2
Comp.3
This basket is
equipped with two
removable grids:
insertthecutleryone
by one into the slots,
with the handles at
the bottom. Position
themsothattheydon't
touch.
F
5
3
3
3
3
3
5
3
3
3
3
3
3
7
3
4
7
1
1
1
1
1 1
1 1
4
1
1 1
4
1
8
6
C
4
2
4
4
4
4
4
4
2
2
4
4
2 2 2
2
2
2
2
2 2
door side
Cycle
Total detergent
30 gr.
Comp.2
Comp.3
Eco
25
5
EN 50242
IEC/ DIN
Eco + extra dry
30 gr.
30
*
Press the “extra dry” button (depending on Model).
*
Don’t press the “extra dry” button only, for free-standing dishwashers with “turbo-dry” fan, see features in the ‘Getting to Know
Your Dishwasher’ section of this instruction book.
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After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of
free replacement parts for the first 5 years when fitted by a Hotpoint engineer. When the 12
months parts and labour guarantee expires we offer the following after sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 900 of our own fully trained engineers. All repairs
include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service
cover plans to give you total peace of mind.
● Repair Protection Plan
-
FREE service repairs for a single Hotpoint appliance during the
period of cover.
● Kitchen Cover
-
FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web
site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
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Guarantee
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair
for an engineer to call. If the technical problem is not resolved under this guarantee, we will
replace your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and
cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint
engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to
the following provisions that your appliance:
l
l
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic premises (ie. not
for commercial or trade use).
l
l
Has been properly connected to a suitable electrical supply voltage as stated on the
appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other than one of
our own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be
plugged into a mains socket and the door cannot be locked shut.
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Key Contacts
After Sales Service
Over 900 trained specialists, directly employed by us, ensure that you can have complete confidence in
both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
Merloni Elettrodomestici UK Ltd. Morley Way, Peterborough, PE2 9JB
May 2004 - 195044267.00
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