Hoshizaki Refrigerator 73183 User Manual

Hoshizaki America, Inc.  
Hoshizaki  
Commercial Series  
Refrigerated Kitchen Equipment  
Models  
Reach-In B-Series  
SERVICE MANUAL  
“A Superior Degree  
of Reliability”  
Number: 73183  
Issued: 3-23-2011  
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IMPORTANT  
This manual should be read carefully before the unit is serviced or maintenance  
operations are performed. Only qualified service technicians should install,  
service, and maintain the unit. Read the warnings contained in this booklet  
carefully as they give important information regarding safety. Please retain this  
booklet for any further reference that may be necessary.  
CONTENTS  
Important Safety Information ................................................................................................. 5  
I. Specifications...................................................................................................................... 7  
A. Nameplate Ratings........................................................................................................ 7  
B. Dimensions ................................................................................................................... 7  
1. Refrigerated Volume and Shelf Space ..................................................................... 7  
2. One Section/Two Section/Three Section................................................................. 8  
II. General Information........................................................................................................... 9  
A. Construction.................................................................................................................. 9  
1. One Section ............................................................................................................. 9  
2. Two Section ........................................................................................................... 10  
3. Three Section .........................................................................................................11  
B. Sequence of Operation ............................................................................................... 12  
1. Sequence Cycles and Shutdown ........................................................................... 12  
a) Refrigerator...................................................................................................... 12  
b) Freezer............................................................................................................. 13  
2. Sequence Flow Charts.......................................................................................... 14  
a) Refrigerator...................................................................................................... 14  
b) Freezer............................................................................................................. 15  
C. Display Module............................................................................................................ 16  
1. Display Module Layout........................................................................................... 16  
2. Controls and Adjustments...................................................................................... 17  
D. Control Module............................................................................................................ 18  
1. Control Module Layout ........................................................................................... 18  
2. Alarm Safeties ....................................................................................................... 19  
E. Compressor Overload, Short Cycle Protection, and High-Pressure Switch................. 20  
1. Compressor External or Internal Overload............................................................. 20  
2. Short-Cycle Protection .......................................................................................... 20  
3. High-Pressure Switch ............................................................................................ 20  
F. Mullion/Perimeter Heater ............................................................................................. 20  
G. Thermistors................................................................................................................. 20  
III. Technical Data ................................................................................................................ 21  
A. Refrigeration Circuit .................................................................................................... 21  
B. Wiring Diagrams.......................................................................................................... 22  
IV. Service Diagnosis........................................................................................................... 27  
A. Diagnostic Procedure.................................................................................................. 27  
1. Refrigerator ............................................................................................................ 28  
2. Freezer .................................................................................................................. 30  
B. Control Module Check................................................................................................. 33  
C. Thermistor Check........................................................................................................ 34  
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D. Diagnostic Chart ......................................................................................................... 35  
1. Unit Not Cooling..................................................................................................... 35  
2. Evaporator is Frozen Up........................................................................................ 36  
3. Defrost Fails to Terminate...................................................................................... 36  
V. Replacement of Components .......................................................................................... 37  
A. Service for Refrigerant Lines....................................................................................... 37  
1. Refrigerant Recovery ............................................................................................. 37  
2. Brazing .................................................................................................................. 38  
3. Evacuation and Recharge ..................................................................................... 38  
B. Important Notes for Component Replacement............................................................ 40  
C. Door Re-Hinging ......................................................................................................... 40  
VI. Cleaning and Maintenance Instructions ......................................................................... 41  
A. Cleaning...................................................................................................................... 41  
1. Exterior................................................................................................................... 41  
2. Cabinet Interior...................................................................................................... 41  
3. Door Gaskets......................................................................................................... 41  
4. Shelves.................................................................................................................. 41  
B. Maintenance................................................................................................................ 41  
1. Condenser.............................................................................................................. 41  
2. Power Supply Connection...................................................................................... 41  
C. Shutdown and Long Storage....................................................................................... 42  
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Important Safety Information  
Throughout this manual, notices appear to bring your attention to situations which could  
result in death, serious injury, or damage to the unit.  
WARNING  
Indicates a hazardous situation which could result in death or  
serious injury.  
CAUTION  
IMPORTANT  
Indicates a situation which could result in damage to the unit.  
Indicates important information about the use and care of the  
unit.  
WARNING  
This unit should be destined only to the use for which it has been expressly  
conceived. Any other use should be considered improper and therefore  
dangerous. The manufacturer cannot be held responsible for injury or damage  
resulting from improper, incorrect, and unreasonable use.  
To reduce the risk of death, electric shock, serious injury, or fire, follow  
basic precautions including the following:  
• Only qualified service technicians should install, service, and maintain the  
unit.  
• Move the power switch to the "OFF" position, then unplug the unit from the  
electrical outlet before servicing.  
• This unit requires an independent power supply. See the nameplate for  
proper voltage and breaker/fuse size. Failure to use a proper breaker or fuse  
can result in a tripped breaker, blown fuse, or damage to existing wiring. This  
could lead to heat generation or fire.  
115V Units: THIS UNIT MUST BE GROUNDED. This unit is equipped with  
a 3-prong grounding plug to reduce the risk of potential shock hazards. It  
must be plugged into a properly grounded, independent 3-prong wall outlet.  
If the outlet is a 2-prong outlet, it is your personal responsibility to have a  
qualified electrician replace it with a properly grounded, independent 3-prong  
wall outlet. Do not remove the ground prong from the power cord and do not  
use an adapter plug. Failure to follow these instructions may result in death,  
electric shock, or fire.  
• 208-230V Units: THIS UNIT MUST BE GROUNDED: This unit is equipped  
with a 4-prong grounding plug to reduce the risk of potential shock hazards.  
It must be plugged into a properly grounded, independent 4-prong wall outlet.  
If the outlet is a 3-prong outlet, it is your personal responsibility to have a  
qualified electrician replace it with a properly grounded, independent 4-prong  
wall outlet. Do not remove the ground prong from the power cord and do not  
use an adapter plug. After plugging in, twist the plug clockwise to lock it into  
place. Failure to follow these instructions may result in death, electric shock,  
or fire.  
• Do not use an extension cord.  
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• Make sure the power switch is in the "OFF" position before plugging in or  
unplugging the unit to reduce the risk of electric shock.  
• Do not use a unit with a damaged power cord. The power cord should not be  
altered, jerked, bundled, weighed down, pinched, or tangled. Such actions  
could result in electric shock or fire. To unplug the unit, be sure to pull the  
plug, not the cord, and do not jerk the cord. Before unplugging a 4-prong  
plug, rotate the plug counter-clockwise to unlock it.  
To reduce the risk of electric shock, do not touch the plug or power switch  
with damp hands.  
• Do not make any alterations to the unit. Alterations could result in electric  
shock, injury, re, or damage to the unit.  
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I. Specifications  
A. Nameplate Ratings  
Design Pressure  
(PSIG)  
Refrigerant (oz.)  
AC Supply  
Voltage  
Model  
Amperes HIGH  
LOW  
120  
250  
120  
250  
134a  
404A  
CR1B-FS/HS  
CF1B-FS/HS  
CR2B-FS/HS  
CF2B-FS/HS  
4
9
240  
450  
240  
450  
11  
-
-
8
115/60/1  
7
12  
-
-
11  
17  
1-Section  
11  
CR3B-FS/HS  
115/60/1  
9
240  
450  
120  
250  
-
2-Section  
12  
1-Section  
8
CF3B-FS/HS 208-230/115/60/1  
16  
-
2-Section  
17  
See the nameplate for electrical and refrigeration specifications. The nameplate is located  
inside the cabinet.  
Note: We reserve the right to make changes in specifications and design without prior  
notice.  
B. Dimensions  
1. Refrigerated Volume and Shelf Space  
Interior Storage Capacity  
Total Shelf Space  
(ft3)  
(ft2)  
Model  
CR1B-FS/HS  
CF1B-FS/HS  
21  
47  
11.5  
CR2B-FS/HS  
CF2B-FS/HS  
24.6  
CR3B-FS/HS  
CF3B-FS/HS  
68  
36.1  
Note: We reserve the right to make changes in specifications and design without prior  
notice.  
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2. One Section/Two Section/Three Section  
Unit: mm (in.)  
Top View  
Door  
Opening Door Opening Door  
Exterior Exterior  
Exterior Height Depth Door Opening Height  
Height  
(DHU/DHL)  
Swing  
(DS)  
Model Width (W)  
(H)  
(D)  
Width (DW)  
(DH)  
One  
Section  
698.5  
(27.5)  
579  
(22.8)  
Two  
Section  
1397  
(55)  
1920.5 852.9  
(75.61) (33.58)  
593.7  
(23.37)  
1513.6  
713.3/710.3 651.3  
(59.59) (28.08/27.96) (25.64)  
Three  
Section  
2108.2  
(83)  
593.7  
(23.37) (22.8)  
579  
Side View  
Interior View  
Front View  
Additional Dimensions  
Door  
Stay  
Caster  
Height  
Caster  
Height  
Interior Interior Open  
Leg Height  
(Option)  
Model Interior Width Height Depth Position (Standard) (Option)  
One  
579  
Section  
(22.8)  
Two  
Section  
1277.5  
(50.3)  
1513.6  
(59.59)  
711.2  
(28)  
101.6  
(4)  
152.4  
(6)  
153 28.6  
(6.02 1.13)  
80°  
Three 1277.5 579  
Section (50.3) (22.8)  
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II. General Information  
A. Construction  
1. One Section  
Condenser Fan Motor  
Thermostatic Expansion Valve  
Condenser  
Compressor  
Control Box  
Control Module  
Front Panel  
Door Lock  
Power Cord  
Float Switch for  
Condensate Pump  
Condensate  
Pump  
Power Switch  
Door  
Reservoir  
Cover  
Display Module  
Light  
Reservoir  
Door Switch  
Door Gasket  
• Evaporator  
• Cabinet Thermistor  
• Defrost Thermistor  
• Evaporator Fan Shroud  
Model Shown: CR1B-FS  
Models  
CR1B-FS/HS and CF1B-FS/HS  
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2.Two Section  
Thermostatic Expansion Valve  
Condenser Fan Motor  
Condenser  
Compressor  
Power Switch  
Front Panel  
Control Box  
Control Module  
Float Switch  
Reservoir  
Door Switch  
Cover  
Door Lock  
Condensate  
Pump  
Reservoir  
Power Cord  
Light  
Display Module  
Door Switch  
Door  
Latch  
Door  
Door Gasket  
• Evaporator  
• Cabinet Thermistor  
• Defrost Thermistor  
• Evaporator Fan Shroud  
Model Shown: CR2B-HS  
Models  
CR2B-FS/HS and CF2B-FS/HS  
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3.Three Section  
Receptacle Box  
Top Receptacles Have Power  
Lower Receptacles Do Not  
Control  
Module  
Condensate  
Pump  
Control Box  
Thermostatic Expansion Valve  
Thermostatic Expansion Valve  
Condenser Fan Motor  
Condenser  
Condenser Fan Motor  
Condenser  
Control Box  
Compressor  
Reservoir  
Cover  
Front Panel  
Door Switch  
Float Switch  
Power  
Switch  
Door Lock  
Power Cords  
Control  
Module  
Door Lock  
Power  
Switch  
Reservoir  
Condensate  
Pump  
Display  
Module  
Light  
Power Cord  
CR3B-FS/HS  
Display Module  
Power Cord  
CF3B-FS/HS  
Door Gasket  
Door  
• Evaporator  
• Cabinet Thermistor  
• Defrost Thermistor  
• Evaporator Fan Shroud  
Model Shown: CR3B-FS  
Models  
CR3B-FS/HS and CF3B-FS/HS  
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B. Sequence of Operation  
1. Sequence Cycles and Shutdown  
The steps in the sequence are as outlined below.  
Note: 1. There is a slight delay at startup.  
2. When power is turned on, the 2-hour high-temperature alarm timer is bypassed.  
Therefore, a high-temperature alarm can occur at startup. To silence the alarm,  
press and release the upper button. Alarm clears once temperature is within  
factory parameters. For details, see "II.D.2. Alarm Safeties."  
3. There is a 2-minute minimum Comp on time and a 2-minute minimum Comp off  
time.  
4. EvapFM de-energizes when door is opened on FS and when upper door is  
opened on HS.  
5. A float-switch controlled condensate pump (located on top of the unit) is used to  
pump evaporator condensation to the condensate pan.  
6. On freezers, EvapFM is de-energized during defrost.  
a) Refrigerator  
1. Startup/Cool Down  
EvapFM and MH energize. There is a slight delay before cabinet temperature or  
high-temperature alarm (Hi) appears on DM and Comp and ConFM energize.  
2. Cool Down Achieved  
CM monitors cooling of the cabinet via CTh. CTh cools to 3°F (1.7°C) below setpoint.  
EvapFM and MH continue. Comp and ConFM de-energize.  
3. Cool Down Restart  
CTh warms to 3°F (1.7°C) above setpoint. EvapFM and MH continue. Comp and ConFM  
energize.  
4. Defrost  
"dEF" is displayed during defrost. There is a 20-minute minimum defrost time and a  
1-hour maximum defrost time.  
a) Temperature Initiation: When DTh cools to 8.6°F (-13°C) defrost begins. EvapFM and  
MH continue. Comp and ConFM de-energize.  
b) Manual Initiation: Manual defrost may be initiated by pressing and holding the lower  
button until "dEF" appears on DM. EvapFM and MH continue. Comp and ConFM  
de-energize.  
c) Termination: DTh warms to 40°F (4.4°C). EvapFM and MH continue. Comp and ConFM  
energize, 2-minute temperature display delay timer starts.  
2-minute temperature display delay timer terminates and temperature display returns  
to DM.  
Note: There is a 2-hour minimum defrost interval.  
Legend: CM–control module; Comp–compressor; ConFM–condenser fan motor;  
CTh–cabinet thermistor; DM–display module; DTh–defrost thermistor;  
EvapFM–evaporator fan motor; MH–mullion heater  
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b) Freezer  
1. Startup/Cool Down  
MH and PH energize. There is a slight delay before cabinet temperature or  
high-temperature alarm (Hi) appears on DM and Comp, ConFM, and EvapFM energize.  
2. Cool Down Achieved  
CM monitors cooling of the cabinet via CTh. CTh cools to 3°F (1.7°C) below setpoint.  
EvapFM, MH, and PH continue. Comp and ConFM de-energize.  
3. Cool Down Restart  
CTh warms to 3°F (1.7°C) above setpoint. EvapFM, MH, and PH continue. Comp and  
ConFM energize.  
4. Defrost  
"dEF" is displayed during defrost. There is a 5-minute minimum defrost time and a 1-hour  
maximum defrost time.  
a) Temperature/Time Initiation: DTh cools to 32°F (0°C), then a 4-hour cumulative Comp  
run timer starts. Once 4-hour cumulative Comp run timer terminates and DTh is at or  
below 32°F (0°C), defrost begins. DH energizes, MH and PH continue, Comp, ConFM,  
and EvapFM de-energize.  
b) Manual Initiation: Manual defrost may be initiated by pressing and holding the lower  
button until "dEF" appears on DM. MH and PH continue. DH energizes, Comp, ConFM,  
and EvapFM de-energize.  
c) Termination  
(1) After Temperature/Time Initiation: DTh warms to 59°F (15°C). 3-minute Comp  
delay timer starts, 8-minute EvapFM delay timer starts, and 13-minute temperature  
display delay timer starts. MH and PH continue, DH de-energizes.  
3-minute Comp delay timer terminates. Comp and ConFM energize. 5 minutes  
later, 8-minute EvapFM delay timer terminates and EvapFM energizes. 5 minutes  
after EvapFM energizes, 13-minute temperature display delay timer terminates and  
cabinet temperature returns to DM.  
(2) After Manual Initiation: DTh warms to 59°F (15°C). MH and PH continue, DH  
de-energizes. 3-minute Comp/EvapFM delay timer starts, 13-minute temperature  
display delay timer starts.  
3-minute Comp/EvapFM delay timer terminates. Comp, ConFM, and EvapFM  
energize. 10 minutes later, 13-minute temperature display delay timer terminates  
and cabinet temperature returns to DM.  
Note: There is a 4-hour minimum defrost interval.  
Legend: CM–control module; Comp–compressor; ConFM–condenser fan motor;  
CTh–cabinet thermistor; DH–defrost heater; DM–display module; DTh–defrost  
thermistor; EvapFM–evaporator fan motor; MH–mullion heater; PH–perimeter  
heater  
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2. Sequence Flow Charts  
a) Refrigerator  
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b) Freezer  
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C. Display Module  
When the power switch is moved to the "ON" position there is a slight delay, then the  
current cabinet temperature is displayed. From the display module, the cabinet setpoint  
and temperature display scale can be changed. For further details, see "II.C.2. Controls  
and Adjustments."  
Note: When power is turned on, the 2-hour high-temperature alarm timer is bypassed.  
Therefore, a high-temperature alarm can occur at startup. To silence the alarm,  
press and release the upper button. Alarm clears once temperature is within  
factory parameters. For details, see "II.D.2. Alarm Safeties."  
1. Display Module Layout  
Display Module  
To Control Module  
Display Cable  
Upper and Lower  
Buttons  
LED Display  
Fig. 1  
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2. Controls and Adjustments  
a) Default Settings  
1. Temperature Setting: Refrigerator: 36°F (2°C).  
Freezer: -4°F (-20°C).  
2. Temperature Display Scale: F.  
b) Temperature Setpoint  
The temperature setpoint is the value for the average cabinet temperature. The  
temperature differential for the compressor to turn on and off is 3°F ( 1.7°C) of the  
temperature setpoint. For example, for a refrigerator temperature setpoint of 36°F (2°C),  
the compressor comes on at 39°F (3.7°C), and the compressor goes off at 33°F (0.3°C).  
If necessary, adjust the temperature setpoint as follows:  
1) Press and hold the upper or lower button briefly, then release. The current temperature  
setpoint flashes. Press the upper or lower button until the desired value is displayed.  
After a few seconds, the display returns to the current cabinet temperature and the  
temperature setpoint is saved.  
• For refrigerators, the temperature setpoint is adjustable between 34°F and 52°F  
(1°C and 11°C). Factory default is 36°F (2°C).  
• For freezers, the temperature setpoint is adjustable between -15°F and +12°F  
(-26°C and -11°C). Factory default is -4°F (-20°C).  
Note: Do not adjust the temperature setpoint outside of the factory-specified range.  
Adjustment outside of this range may prevent the unit from operating correctly.  
c) Changing the Temperature Display Scale (F or C)  
To change the temperature display scale, press the upper button for 5 seconds. The  
current setting is displayed. Press the upper button to change the scale. After a few  
seconds, the display returns to the current cabinet temperature and the setting is saved.  
The factory default is F.  
Note: Pressing the upper and lower button at the same time for 5 seconds (or until "- - -"  
appears on the display module), turns the compressor, condenser fan motor, and  
evaporator fan motor (freezer) off. To turn the unit on again, press the upper and  
lower button together for 5 seconds until the cabinet temperature appears on the  
display module. CAUTION! The three dashes must be cleared, otherwise the  
compressor will not run and product will be lost.  
d) Manual Defrost  
Manual defrost may be initiated by pressing and holding the lower button for 5 seconds.  
"dEF" appears in the display. For further details, see "II.B.1. Sequence Cycles and  
Shutdown."  
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D. Control Module  
All models are pretested and factory set.  
CAUTION  
1. The control module is fragile, handle very carefully.  
2. Do not change wiring and connections. Never misconnect terminals.  
3. Do not short out power supply to test for voltage.  
1. Control Module Layout  
Freezer Control Module  
Refrigerator Control Module  
To Display Module  
To Display Module  
Display Cable  
Display Cable  
Defrost Thermistor  
Defrost Thermistor  
Cabinet Thermistor  
Cabinet Thermistor  
F6 Evaporator Fan  
Motor (black)  
N5 Neutral (white)  
N5 Neutral (white)  
L3 Power Switch (black)  
H4 Defrost Heater (black)  
L3 Power Switch (black)  
C1 Compressor (red)  
Fig. 2  
C1 Compressor (red)  
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2. Alarm Safeties  
Alarm signals are designed to protect the unit and food product. These alarms give  
information or warnings in the event the unit is operating out of acceptable parameters.  
Should one of the alarms occur, follow the instructions in the table below to address the  
alarm. The alarm code flashes once every second with audible alarm. To silence the  
alarm, press and release the upper button.  
Alarm Signals  
Alarm Code Problem  
Cabinet Thermistor Malfunction Alarm  
Corrective Action/Reset Details  
Cabinet thermistor disconnected, shorted, or open.  
Check connection and continuity. Reconnect or  
replace as needed.  
E1  
Cabinet thermistor has failed.  
Unit cycles 5 min. on, 5-min. off.  
Defrost Thermistor Malfunction Alarm  
Defrost thermistor has failed.  
Defrost thermistor disconnected, shorted, or open.  
Check connection and continuity. Reconnect or  
replace as needed.  
E2  
Unit cycles on and off with cabinet thermistor.  
The compressor de-energizes if voltage protection  
operates. The voltage safeties automatically reset  
when voltage is corrected.  
High-Voltage Alarm (135VAC 5% or  
more)  
UHi  
ULo  
Low-Voltage Alarm (96VAC 5% or less)  
High-Temperature Alarm  
Note: When power is turned on, the  
2-hour high-temperature alarm timer is  
First try obvious corrections such as closing doors  
and cleaning the condenser.  
bypassed. Therefore, a high-temperature Automatically resets when temperature returns to  
alarm can occur at startup.  
normal.  
Hi  
Refrigerator: Cabinet temperature has  
exceeded the setpoint temperature by  
10°F (5.6°C) for more than 2 hours.  
Freezer: Cabinet temperature has  
exceeded the setpoint temperature by  
27°F (15°C) for more than 2 hours.  
Low-Temperature Alarm  
Automatically resets when temperature returns to  
normal.  
Lo  
Refrigerator & Freezer: Cabinet  
temperature has remained below the  
setpoint temperature by 8°F (4.4°C) for  
more than 2 hours.  
Communication Error Alarm  
Check the connections at the control module  
and the display module. If connections are good,  
the control module and display module must be  
Communication between the control  
E13  
module and the display module has been replaced.  
interrupted or disconnected.  
The unit operates on a set 5-minutes on, 5-minutes  
off cycle until communication is restored.  
Compressor Off  
Unit (compressor) off.  
"– – –"  
Press and hold the upper and lower buttons until the  
temperature appears on the display.  
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E. Compressor Overload, Short Cycle Protection, and High-Pressure Switch  
1. Compressor External or Internal Overload  
If combined temperature/amperage value is above the limit specified by the  
compressor manufacturer, the compressor overload operates independently to turn  
off the compressor. The compressor overload de-energizes the compressor until the  
temperature/amperage value returns to an acceptable level.  
• If the condenser fan motor is operating and the compressor is off, it is most likely that  
the compressor overload opened. If both the compressor and condenser fan motor are  
off, it is most likely the unit is off or the high-pressure switch has opened. For further  
details, see "IV. Service Diagnosis."  
• On refrigerators, the compressor overload is integrated with the start relay. On 1-section  
freezers, the compressor overload is internal. On 2-section freezers, the compressor  
overload is external.  
2. Short-Cycle Protection  
There is a 2-minute minimum off-time and on-time for the compressor.  
Note: Time may vary with compressor overload or high-pressure switch activation.  
3. High-Pressure Switch  
If pressure on the high-side of the unit exceeds Hoshizaki specifications, the  
high-pressure switch activates and interrupts the compressor circuit, de-energizing the  
compressor until the pressure returns to an acceptable level.  
F. Mullion/Perimeter Heater  
Refrigerators and freezers with mullions are equipped with mullion heaters. Freezers are  
also equipped with perimeter heaters. The heaters are energized as soon as the power  
switch is turned on.  
G.Thermistors  
The cabinet thermistor is used for cabinet temperature control and the defrost thermistor  
is used for defrost cycle initiation and termination. Thermistor resistance varies  
depending on temperature. The control module monitors the resistance to control system  
operation. No adjustment is required. For further details, see "IV.C. Thermistor Check."  
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III.Technical Data  
A. Refrigeration Circuit  
Condenser  
Condenser Fan  
High-Pressure Switch  
Expansion Valve  
High-Side  
Access Valve  
Drier  
Condensate Pump  
Condensate Pan  
Low-Side  
Access  
Valve  
Compressor  
Defrost  
Thermistor  
Evaporator Fans  
(2 or 3 depending on model)  
Evaporator  
Cabinet Thermistor  
Defrost Heater and  
Defrost Thermostat  
(freezer only)  
Reservoir  
Condensate Pump Float Switch  
21  
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B. Wiring Diagrams  
1. CR1B-FS/HS, CR3B-FS/HS  
*
* High-Pressure Switch  
Cut-out  
Cut-in  
270 10 PSIG  
190 20 PSIG  
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2. CR2B-FS/HS, CR3B-FS/HS  
*
* High-Pressure Switch  
Cut-out  
Cut-in  
270 10 PSIG  
190 20 PSIG  
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3. CF1B-FS/HS, CF3B-FS/HS  
**  
*
* High-Pressure Switch  
** Defrost Thermostat  
Cut-out  
Cut-out  
Cut-in  
490 10 PSIG  
370 20 PSIG  
120°F 5°F (49°C 3°C)  
70°F 5°F (21°C 3°C)  
Cut-in  
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4. CF2B-FS/HS, CF3B-FS/HS  
*
**  
** Defrost Thermostat  
* High-Pressure Switch  
Cut-out  
120°F 5°F (49°C 3°C)  
70°F 5°F (21°C 3°C)  
Cut-out  
Cut-in  
490 10 PSIG  
370 20 PSIG  
Cut-in  
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5. CR3B-FS/HS Receptacle Box Connection  
Note: Only the top receptacles have power.  
6. CF3B-FS/HS Receptacle Box Connection  
Note: Only the top receptacles have power.  
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IV. Service Diagnosis  
WARNING  
1. This unit should be diagnosed and repaired only by qualified service  
personnel to reduce the risk of death, electric shock, serious injury, or fire.  
2. Risk of electric shock. Use extreme caution and exercise safe electrical  
practices.  
3. Moving parts (e.g., fan blade) can crush and cut. Keep hands clear.  
4. Make sure all food zones are clean after the unit is serviced. For cleaning  
procedures, see "VI. Cleaning Instructions."  
A. Diagnostic Procedure  
The diagnostic procedure is basically a sequence check that allows you to diagnose the  
electrical system and components. Before proceeding, check for correct installation and  
proper voltage per unit nameplate. As you go through the diagnostic procedure, check  
to assure the components energize and de-energize correctly. If not, those components  
or controls are suspect. Always choose a white (W) neutral wire to establish a good  
neutral connection when checking high voltages. If the display module is in alarm, see  
"II.D.2. Alarm Safeties." For further details, see "IV.B. Control Module Check." For factory  
default settings, see "II.C.2.a) Default Settings."  
Note: When power is turned on, the 2-hour high-temperature alarm timer is bypassed.  
Therefore, a high-temperature alarm can occur at startup. To silence the alarm,  
press and release the upper button. Alarm clears once temperature is within  
factory parameters.  
IMPORTANT  
The maximum allowable voltage variation is 10 percent of the nameplate  
rating. 115VAC is used as a reference voltage when checking voltage to  
components. Voltage may vary depending on power supply.  
1) Move the power switch to the "OFF" position.  
2) Unplug the unit from the electrical outlet.  
3) Remove the control box cover.  
4) Plug the unit back into the electrical outlet.  
5) Move the power switch to the "ON" position.  
6) Confirm proper supply voltage (115VAC) to the power switch. On 3-section  
units, also confirm proper supply voltage to the receptacle box (115VAC for  
refrigerator/208-230VAC for freezer).  
Continue to "IV.A.1. Refrigerator" or "IV.A.2. Freezer."  
27  
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1. Refrigerator  
7) Startup/Cool Down–EvapFM and MH energize. There is a slight delay, then Comp and  
ConFM energize and cabinet temperature or high-temperature alarm (Hi) appears on  
DM.  
a) Startup Diagnosis: Check that EvapFM energize. If not, confirm that the door(s) are  
closed and DS contacts are closed. Check EvapFM blades for binding. Next, check for  
115VAC at DSR terminals 7 and 8. If 115VAC is not present, check DS continuity. If  
115VAC is present, check DSR coil continuity and contact continuity between terminals  
6 and 4. If coil or contacts are open, DSR is bad and must be replaced. If DSR is good,  
check EvapFM continuity.  
b) Cool Down Diagnosis: Confirm that Comp and ConFM energize and cabinet  
temperature appears on DM. If not, confirm 115VAC between CM L3 and CM N5. If  
115VAC is not present, confirm wiring connections are secure for both the power wire  
(CM L3) and the neutral wire (CM N5). If 115VAC is present and DM is off, check that  
the display cable between CM and DM is not disconnected; reconnect if loose. If DM is  
still off, CM or DM may be bad, so replace both. Next, check that Comp and ConFM are  
energized. If not, check for 115VAC between CM C1 and CM N5. If 115VAC is present  
between CM L3 and CM N5 (above) and not between CM C1 and CM N5, check CTh  
status. See "IV.C.Thermistor Check." If CTh ohm reading is in proper range, CM is  
bad and must be replaced. If 115VAC is present between CM C1 and CM N5, check  
for 115VAC on CR coil (terminals 5 and 6). If 115VAC is not present between CR 5  
and CR 6, check continuity of HPS. If open, allow time for HPS to reset. If HPS does  
not reset, replace HPS and diagnose reason for HPS activation. See "IV.A.1.7)c) HPS  
Activation." If 115VAC is present between CR 5 and CR 6, and Comp and ConFM are  
not energized, check for 115VAC between CR terminal 4 and neutral and CR terminal 1  
and neutral. If 115VAC is present between CR terminal 4 and neutral and not CR  
terminal 1 and neutral, CR is defective and must be replaced. If CR is good and Comp  
or ConFM are not energized, check for 115VAC at Comp terminals, Comp overload  
(integrated with start relay), start components, and Comp and ConFM motor winding  
continuity.  
If Comp and ConFM are energized and the cabinet does not cool down, check for a  
restriction in the refrigeration circuit, correct TXV operation, and correct refrigerant  
charge.  
c) HPS Activation: Confirm ConFM is energized and fan blade turns freely. Check that the  
condenser coil is not clogged or restricted. Check that there are no restrictions in the  
refrigeration circuit.  
Confirm that unit location meets factory requirements:  
• This unit is not intended for outdoor use. Normal operating ambient temperature should  
be within 45°F to 100°F (7°C to 38°C).  
• The unit should not be located next to ovens, grills, or other high heat producing  
equipment.  
• The unit should not be located in a corrosive environment.  
• The unit should be a minimum of 4" (11 cm) from side walls.  
• A minimum of 10" (25 cm) overhead clearance should be provided for proper ventilation.  
28  
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8) Cool Down Achieved–CTh cools to 3°F (1.7°C) below setpoint. EvapFM and MH  
continue. Comp and ConFM de-energize. Diagnosis: If Comp and ConFM do not  
de-energize, confirm CTh status. See "IV.C. Thermistor Check." If CTh ohm reading  
is in range and Comp and ConFM do not de-energize, CM is defective and must be  
replaced.  
9) Defrost  
Temperature-Initiated Defrost: DTh cools to 8.6°F (-13°C). EvapFM and MH continue.  
Comp and ConFM de-energize.  
Defrost Termination: DTh warms to 40°F (4.4°C). EvapFM and MH continue. Comp  
and ConFM energize. 2-minute temperature display delay timer starts. 2 minutes later,  
cabinet temperature appears on DM.  
Defrost Diagnosis:  
Defrost Initiation: Has DTh cooled to 8.6°F (-13°C) or lower? Confirm DTh status. See  
"IV.C. Thermistor Check." If DTh is in proper range, confirm that Comp and ConFM  
de-energize. If not, check for 115VAC between CM C1 and CM N5. If 115VAC is present  
and DTh is within proper range, CM is defective and must be replaced. If there is no  
voltage between CM C1 and CM N5 and Comp and ConFM do not de-energize, check  
for 115VAC between CR terminal 4 and neutral. If 115VAC is present between CR  
terminal 4 and neutral, CR is defective and must be replaced.  
Defrost Termination: Has DTh warmed to 40°F (4.4°C)? If not yet confirmed, confirm  
DTh status. See "IV.C. Thermistor Check." If DTh is in proper range, has Comp and  
ConFM energized? If not, check for 115VAC between CM C1 and CM N5. If 115VAC  
is not present, CM is defective and must be replaced. If 115VAC is present between  
CM C1 and CM N5, check for 115VAC on CR coil (terminals 5 and 6). If 115VAC is not  
present between CR 5 and CR 6, check continuity of HPS. If open, allow time for HPS  
to reset. If HPS does not reset, replace HPS and diagnose reason for HPS activation.  
See "IV.A.1.7)c) HPS Activation." If 115VAC is present between CR 5 and CR 6, and  
Comp and ConFM are not energized, check for 115VAC between CR terminal 4 and  
neutral and CR terminal 1 and neutral. If 115VAC is present between CR terminal 4 and  
neutral and not CR terminal 1 and neutral, CR is defective and must be replaced. If CR  
is good and Comp or ConFM are not energized, check for 115VAC at Comp terminals,  
Comp overload (integrated with start relay), start components, and Comp and ConFM  
motor winding continuity. 2-minute temperature delay timer terminates, temperature  
display appears on DM.  
10) MH Diagnosis: Check that MH energizes. Check for 115VAC at MH. If 115VAC is not  
present, check power supply and continuity of power switch. If 115VAC is present, check  
amp draw of MH. If an amp reading is not present, check the continuity of MH.  
Legend: CM–control module; Comp–compressor; ConFM–condenser fan motor;  
CR–compressor relay; CTh–cabinet thermistor; DM–display module; DS–door  
switch; DSR–door switch relay; DTh–defrost thermistor; EvapFM–evaporator  
fan motors; HPS–high-pressure switch; MH–mullion heater; TXV–thermostatic  
expansion valve  
29  
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2. Freezer  
7) Startup/Cool Down–MH and PH energize. There is a slight delay, then Comp, ConFM,  
and EvapFM energize and cabinet temperature or high-temperature alarm (Hi) appears  
on DM. Once DTh reaches 32°F (0°C), 4-hour Comp cumulative run timer starts.  
a) Startup Diagnosis: Check that EvapFM energize. If not, confirm that the door(s) are  
closed and DS contacts are closed. Check EvapFM blades for binding. Next, check for  
115VAC at DSR terminals 7 and 8. If 115VAC is not present, check DS continuity. If  
115VAC is present, check DSR coil continuity and contact continuity between terminals  
6 and 4. If coil or contacts are open, DSR is bad and must be replaced. Next, check for  
115VAC between CM F6 and CM N5. If 115VAC is not present, check between CM L3  
and CM N5. If 115VAC is present between CM L3 and CM N5 and not between CM F6  
and CM N5, CM is defective and must be replaced. If 115VAC is present between CM  
F6 and CM N5, check EvapFM continuity.  
b) Cool Down Diagnosis: Confirm that Comp and ConFM energize and cabinet  
temperature appears on DM. If not, confirm 115VAC between CM L3 and CM N5. If  
115VAC is not present, confirm wiring connections are secure for both the power wire  
(CM L3) and the neutral wire (CM N5). If 115VAC is present and DM is off, check that  
the display cable between CM and DM is not disconnected; reconnect if loose. If DM is  
still off, CM or DM may be bad, so replace both. Next, check that Comp and ConFM are  
energized. If not, check for 115VAC between CM C1 and CM N5. If 115VAC is present  
between CM L3 and CM N5 (above) and not between CM C1 and CM N5, check CTh  
status. See "IV.C.Thermistor Check." If CTh ohm reading is in proper range, CM is  
bad and must be replaced. If 115VAC is present between CM C1 and CM N5, check  
for 115VAC on CR coil (terminals 5 and 6). If 115VAC is not present between CR 5  
and CR 6, check continuity of HPS. If open, allow time for HPS to reset. If HPS does  
not reset, replace HPS and diagnose reason for HPS activation. See "IV.A.2.7)c) HPS  
Activation." If 115VAC is present between CR 5 and CR 6, and Comp and ConFM are  
not energized, check for 115VAC between CR terminal 4 and neutral and CR terminal  
1 and neutral. If 115VAC is present between CR terminal 4 and neutral and not CR  
terminal 1 and neutral, CR is defective and must be replaced. If CR is good and Comp  
or ConFM are not energized, check for 115VAC at Comp terminals, Comp overload  
(internal on 1-section, external on 2-section), start components, and Comp and ConFM  
motor winding continuity.  
If Comp and ConFM are energized and the cabinet does not cool down, check for a  
restriction in the refrigeration circuit, correct TXV operation, and correct refrigerant  
charge.  
30  
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c) HPS Activation: Confirm ConFM is energized and fan blade turns freely. Check that the  
condenser coil is not clogged or restricted. Check that there are no restrictions in the  
refrigeration circuit (drier, TXV).  
Confirm that the location meets factory requirements:  
• This unit is not intended for outdoor use. Normal operating ambient temperature should  
be within 45°F to 100°F (7°C to 38°C).  
• The unit should not be located next to ovens, grills, or other high heat producing  
equipment.  
• The unit should not be located in a corrosive environment.  
• The unit should be a minimum of 4" (11 cm) from side walls.  
• A minimum of 10" (25 cm) overhead clearance should be provided for proper ventilation.  
8) Cool Down Achieved–CTh cools to 3°F (1.7°C) below setpoint. EvapFM, MH, and  
PH continue. Comp and ConFM de-energize. Diagnosis: If Comp and ConFM do not  
de-energize, confirm CTh status. See "IV.C. Thermistor Check." If CTh ohm reading is in  
proper range and Comp and ConFM do not de-energize, CM is defective and must be  
replaced.  
9) Defrost  
Temperature/Time-Initiated Defrost: Once DTh cools to 32°F (0°C), a 4-hour cumulative  
Comp run timer starts. Once DTh is at or below 32°F (0°C) and 4-hour cumulative  
Comp run timer terminates, MH and PH continue, DH energizes, and Comp, ConFM,  
and EvapFM de-energize. Defrost Termination: DTh warms to 59°F (15°C). MH and  
PH continue. DH de-energizes. 3-minute Comp delay timer starts, 8-minute EvapFM  
delay timer starts (3-minutes on manually initiated defrost), and 13-minute temperature  
display delay timer starts.  
3-minute Comp delay timer terminates, Comp and ConFM energize. 5 minutes later,  
8-minute EvapFM delay timer terminates and EvapFM energizes. 5 minutes after that,  
13-minute temperature display delay timer terminates and cabinet temperature appears  
on DM.  
Defrost Diagnosis:  
Defrost Initiation: Has DTh cooled to 32°F (0°C) or lower? Confirm DTh status. See  
"IV.C. Thermistor Check." Has 4-hour Comp cumulative run timer satisfied. Check that  
Comp, ConFM, and EvapFM de-energize. If not, check for 115VAC between CM C1  
and CM N5, then between CM F6 and CM N5. If 115VAC is present, CM is defective  
and must be replaced. If there is no voltage between CM C1 and CM N5 and Comp  
and ConFM do not de-energize, check for 115VAC between CR terminal 1 and neutral.  
If 115VAC is present between CR terminal 1 and neutral, CR is defective and must be  
replaced. Confirm DH energizes. If not, check for 115VAC between CM H4 and CM N5.  
If 115VAC is not present and DTh is in proper range, CM is defective and must be  
replaced. If 115VAC is present, confirm DH thermostat continuity, DH amp draw, and  
DH continuity.  
31  
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Defrost Termination: Has DTh warmed to 59°F (15°C)? If not yet confirmed, confirm  
DTh status. See "IV.C. Thermistor Check." If DTh is good but defrost termination  
temperature is not reached, confirm DH amp draw and continuity. If DTh is good and  
defrost termination temperature is reached, DH de-energizes and 3 delay timers start.  
3-minute Comp delay timer terminates: Have Comp and ConFM energized after DH  
is de-energized for 3 minutes? If not, check for 115VAC between CM C1 and CM N5.  
If 115VAC is not present, CM is defective and must be replaced. If 115VAC is present  
between CM C1 and CM N5, check for 115VAC on CR coil (terminals 5 and 6). If  
115VAC is not present between CR 5 and CR 6, check continuity of HPS. If open, allow  
time for HPS to reset. If HPS does not reset, replace HPS and diagnose reason for  
HPS activation. See "IV.A.2.7)c) HPS Activation." If 115VAC is present between CR 5  
and CR 6, and Comp and ConFM are not energized, check for 115VAC between CR  
terminal 4 and neutral and CR terminal 1 and neutral. If 115VAC is present between  
CR terminal 4 and neutral and not CR terminal 1 and neutral, CR is defective and must  
be replaced. If CR is good and Comp or ConFM are not energized, check for 115VAC  
at Comp terminals, Comp overload (internal on 1-section, external on 2-section), start  
components, and Comp and ConFM motor winding continuity.  
8-minute EvapFM delay timer terminates (3-minutes on manually initiated defrost):  
Have EvapFM energized 5 minutes after Comp and ConFM energized? If not, confirm  
that the door(s) are closed and DS contacts are closed. Check EvapFM blades for  
binding. Next, check for 115VAC at DSR terminals 7 and 8. If 115VAC is not present,  
check DS continuity. If 115VAC is present, check DSR coil continuity and contact  
continuity between terminals 6 and 4. If coil or contacts are open, DSR is bad and must  
be replaced. Next, check for 115VAC between CM F6 and CM N5. If 115VAC is not  
present, check between CM L3 and CM N5. If 115VAC is present between CM L3 and  
CM N5 and not between CM F6 and CM N5, CM is defective and must be replaced. If  
115VAC is present between CM F6 and CM N5, check EvapFM continuity.  
13-minute temperature display delay timer terminates: Confirm cabinet temperature  
appears on DM 5 minutes after EvapFM energizes.  
If components fail to start after delay timer terminates, CM is defective and must be  
replaced.  
10) MH and PH Diagnosis: Check that MH and PH energize. Check for 115VAC at MH  
and PH. If 115VAC is not present, check power supply and continuity of power switch.  
If 115VAC is present, check amp draw of MH or PH. If an amp reading is not present,  
check the continuity of MH or PH.  
Legend: CM–control module; Comp–compressor; ConFM–condenser fan motor;  
CR–compressor relay; CTh–cabinet thermistor; DH–defrost heater;  
DM–display module; DSR–door switch relay; DTh–defrost thermistor;  
EvapFM–evaporator fan motors; HPS–high-pressure switch; MH–mullion  
heater; PH–perimeter heater; TXV–thermostatic expansion valve  
32  
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B. Control Module Check  
Before replacing a control module that does not show a visible defect and that you  
suspect is bad, always conduct the following check procedure. This procedure will help  
you verify your diagnosis. Always choose a white (W) neutral wire to establish a good  
neutral connection when checking high voltages. Also, confirm that there is a good  
neutral connection to the control module terminal N5.  
Alarm Reset: To silence the alarm, press and release the upper or lower button with  
power on. For alarm information, see "II.D.2. Alarm Safeties."  
Startup/Cool Down:  
1) Check all wiring connections. Confirm that the display module cable, cabinet thermistor,  
and defrost thermistor are properly connected.  
2) Move the power switch to the "ON" position.  
3) Check for 115VAC between control module terminals L3 and N5. If 115VAC is not  
present, check power supply and power switch.  
4) Check that the display module is on and cabinet temperature is displayed. If not, it is  
recommended that both the control module and display module be replaced.  
5) Freezer: Check that the evaporator fan motors are energized. Make sure that the door(s)  
are closed and the door switch is engaged. Next, check for 115VAC between control  
module terminals F6 and N5. If 115VAC is not present, the control module must be  
replaced.  
6) Check that the compressor and condenser fan motor energize. If not, check for 115VAC  
between control module terminals C1 and N5. If 115VAC is not present, control module  
must be replaced.  
Defrost:  
7) Press and hold the lower button until "dEF" appears on the display module.  
8) Confirm that the compressor, condenser fan motor, and evaporator fan motors (freezer)  
de-energize. Check for 115VAC between control module terminals C1 and N5 for  
compressor and condenser fan motor, then between terminals F6 and N5 (freezer) for  
evaporator fan motors. If "dEF" is displayed and there is 115VAC between the terminals,  
control module must be replaced.  
9) Freezer: Confirm that the defrost heater energizes. Check for 115VAC between control  
module terminals H4 and N5. If "dEF" is displayed and 115VAC is not present, control  
module must be replaced.  
10) Check that the components restart after defrost termination.  
Refrigerator: Compressor and condenser fan motor energize as soon as the defrost  
thermistor termination temperature is satisfied. See "Defrost Termination" under  
"IV.A.1.9) Defrost" and "IV.C. Thermistor Check." If components fail to start, control  
module must be replaced.  
Freezer: Compressor and condenser fan motor energize 3-minutes after defrost  
termination temperature is satisfied. Evaporator fan motor energizes 5-minutes after that  
(except manual defrost), and the cabinet temperature appears on the display module  
5-minutes after the evaporator fan motor energizes. See "Defrost Termination" under  
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"IV.A.2.9) Defrost" and "IV.C. Thermistor Check." If components fail to start, control  
module must be replaced.  
C.Thermistor Check  
In the event the cabinet thermistor reading is out of range (E1 alarm), the compressor  
operates on a fixed time basis of 5-minutes on and 5-minutes off.  
In the event the refrigerator defrost thermistor reading is out of range (E2 alarm), defrost  
initiation occurs every 4-hours of cumulative compressor run time and terminates on  
20-minute minimum defrost timer.  
In the event the freezer defrost thermistor reading is out of range (E2 alarm), defrost  
initiation occurs every 4-hours of cumulative compressor run time and terminates based  
on cabinet thermistor temperature.  
To check thermistor resistance, follow the steps below.  
1) Move the power switch to the "OFF" position, then unplug the unit.  
2) Remove the control box cover.  
3) Disconnect and remove the thermistor in question.  
4) Immerse the thermistor sensor portion in a glass containing ice and water for 2 to  
3 minutes.  
5) Check the resistance between the wires at the thermistor connector. Normal reading is  
within 16.0 to 16.7 kΩ. If outside the normal reading, replace the thermistor.  
6) Reconnect and replace the thermistor in its correct position. See "V.B. Important Notes  
for Component Replacement."  
7) Plug the unit back in. Move the power switch to the "ON" position.  
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D. Diagnostic Chart  
Before consulting the diagnostic charts, check the following:  
• Check the setpoint. For factory default settings, see "II.C.2.a) Default Settings."  
• Make sure the doors are not left open or opened too often and that they are sealing  
properly.  
• Make sure the cabinet is not overloaded with warm or hot product or product blocking  
airflow. Product should be allowed to cool before putting in the unit.  
• Check for correct installation and proper voltage per unit nameplate. This unit is not  
intended for outdoor use. Normal operating ambient temperature should be within 45°F  
to 100°F (7°C to 38°C). The unit should not be located next to ovens, grills, or other  
high heat producing equipment. The unit should be a minimum of 4" (11 cm) from side  
walls and a minimum of 10" (25 cm) overhead clearance should be provided for proper  
ventilation.  
• Check the control module using the steps in "IV.B. Control Module Check."  
1. Unit Not Cooling  
Unit Not Cooling - Possible Cause  
Power Supply  
Unplugged, off, blown fuse, or tripped or defective circuit breaker. On  
three-section receptacle box, only top receptacles have power.  
1.  
a)  
Loose connection.  
b)  
c)  
a)  
Not within specifications.  
Loose connection.  
Cord and Plug  
2.  
On three-section model, check  
receptacle box cord and plug and  
one-section and two-section cords  
and plugs.  
Defective.  
b)  
Power Switch (control box)  
"OFF" position.  
3.  
4.  
5.  
a)  
b)  
a)  
b)  
a)  
Bad contacts.  
Wiring  
Loose connection or open.  
Faulty.  
Control Module  
In alarm or "- - -" displayed.  
See "II.D.2. Alarm Safeties" and  
"IV.B. Control Module Check."  
Defective.  
b)  
Door Switch  
Defective.  
6.  
7.  
a)  
a)  
b)  
c)  
a)  
a)  
b)  
c)  
d)  
e)  
f)  
Door Switch Relay  
Loose connection.  
Bad contacts.  
Open coil windings.  
Defective.  
Evaporator Fan Motor  
High-Pressure Switch  
8.  
9.  
Dirty condenser.  
Ambient temperature too warm.  
Condenser fan not operating.  
Refrigerant overcharge.  
Refrigerant lines or components restricted.  
Bad contacts.  
Compressor Relay  
Bad contacts.  
10.  
a)  
b)  
Open coil windings.  
35  
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Unit Not Cooling - Possible Cause  
Compressor Overload  
Dirty condenser.  
Condenser fan not operating.  
Defective.  
11.  
a)  
b)  
c)  
a)  
a)  
a)  
Compressor  
Condenser  
Defective.  
12.  
13.  
14.  
Dirty.  
Evaporator  
Clogged or frozen.  
See "2. Evaporator is Frozen Up."  
Refrigerant/Refrigerant Lines  
Gas leak.  
15.  
a)  
b)  
Refrigerant lines restricted.  
2. Evaporator is Frozen Up  
Evaporator is Frozen Up - Possible Cause  
Evaporator  
Dirty.  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
a)  
a)  
a)  
a)  
a)  
a)  
a)  
Evaporator Fan  
Not operating.  
Out of position or defective.  
Defective.  
Defrost Thermistor  
Control Module  
Refrigerant Charge  
Defrost Heater (freezer)  
Defrost Thermostat Open (freezer)  
Low.  
Defective.  
Defective.  
3. Defrost Fails to Terminate  
Defrost Fails to Terminate - Possible Cause  
Defrost Thermistor  
Control Module  
Out of position or defective.  
Defective.  
1.  
a)  
a)  
2.  
36  
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V. Replacement of Components  
WARNING  
1. This unit should be diagnosed and repaired only by qualified service  
personnel to reduce the risk of death, electric shock, serious injury, or fire.  
2. Move the power switch to the "OFF" position, then unplug the unit from the  
electrical outlet before servicing.  
3. Make sure all food zones in the icemaker and storage bin are clean after the  
unit is serviced. For cleaning procedures, see "VI. Cleaning and Maintenance  
Instructions."  
A. Service for Refrigerant Lines  
WARNING  
1. Repairs requiring the refrigeration circuit to be opened must be performed by  
properly trained and EPA-certified service personnel.  
2. Always recover the refrigerant and store it in an approved container. Do not  
discharge the refrigerant into the atmosphere.  
3. Use an electronic leak detector or soap bubbles to check for leaks. Add a  
trace of refrigerant to the system (if using an electronic leak detector), and  
then raise the pressure using nitrogen gas (140 PSIG). DO NOT use R-134a  
or R-404A as a mixture with pressurized air for leak testing.  
CAUTION  
1. Do not leave the system open for longer than 15 minutes when replacing or  
servicing parts. The Polyol Ester (POE) oils used in R-134a and R-404A units  
can absorb moisture quickly. Therefore it is important to prevent moisture  
from entering the system when replacing or servicing parts.  
2. Always install a new drier every time the sealed refrigeration system is  
opened.  
3. Do not replace the drier until after all other repair or replacement has been  
made. Install the new drier with the arrow on the drier in the direction of the  
refrigerant flow.  
4. When brazing, protect the drier by using a wet cloth to prevent the drier from  
overheating. Do not allow the drier to exceed 250°F (121°C).  
1. Refrigerant Recovery  
The unit is provided with refrigerant access valves. Using proper refrigerant practices  
recover the refrigerant from the access valves and store it in an approved container. Do  
not discharge the refrigerant into the atmosphere.  
37  
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2. Brazing  
WARNING  
1. R-134a and R-404A themselves are not flammable at atmospheric pressure  
and temperatures up to 176°F (80°C).  
2. R-134a and R-404A themselves are not explosive or poisonous. However,  
when exposed to high temperatures (open flames), R-134a and R-404A can  
be decomposed to form hydrofluoric acid and carbonyl fluoride both of which  
are hazardous.  
3. Do not use silver alloy or copper alloy containing arsenic.  
4. Use an electronic leak detector or soap bubbles to check for leaks. Add a  
trace of refrigerant to the system (if using an electronic leak detector), and  
then raise the pressure using nitrogen gas (140PSIG). DO NOT use R-134a  
or R-404A as a mixture with pressurized air for leak testing.  
1) Braze all fittings while purging with nitrogen gas flowing at a pressure of 3 to 4 PSIG.  
CAUTION  
1. Always install a new drier every time the sealed refrigeration system is  
opened.  
2. Do not replace the drier until after all other repair or replacement has been  
made. Install the new drier with the arrow on the drier in the direction of the  
refrigerant flow.  
3. When brazing, protect the drier by using a wet cloth to prevent the drier from  
overheating. Do not allow the drier to exceed 250°F (121°C).  
2) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of  
refrigerant to the system (if using an electronic leak detector), and then raise the  
pressure using nitrogen gas (140 PSIG). DO NOT use R-134a or R-404A as a mixture  
with pressurized air for leak testing.  
3. Evacuation and Recharge  
1) Attach a vacuum pump to the system. Be sure the charging hoses are connected to both  
high and low-side access valves.  
IMPORTANT  
The vacuum level and vacuum pump may be the same as those for current  
refrigerants. However, the rubber hose and gauge manifold to be used for  
evacuation and refrigerant charge should be exclusively for POE oils.  
2) Turn on the vacuum pump. Open the gauge manifold valves. Never allow the oil in the  
vacuum pump to flow backwards.  
3) Allow the vacuum pump to pull down to a 29.9" Hg vacuum. Evacuating period depends  
on pump capacity.  
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4) Close the low-side valve and high-side valve on the gauge manifold.  
5) Disconnect the gauge manifold hose from the vacuum pump and attach it to a  
refrigerant service cylinder. Remember to loosen the connection and purge the air from  
the hose. See the nameplate for the required refrigerant charge. Hoshizaki recommends  
only virgin refrigerant or reclaimed refrigerant which meets ARI Standard 700 (latest  
edition) be used.  
6) A liquid charge is required when charging an R-404A system (to prevent fractionation)  
and optional when charging an R-134a system. Place the service cylinder on the  
scales; if the service cylinder is not equipped with a dip tube, invert the service cylinder,  
then place it on the scales. Open the high-side valve on the gauge manifold.  
7) Allow the system to charge with liquid until the proper charge weight is met.  
8) If necessary, add any remaining charge to the system through the low-side.  
CAUTION! To prevent compressor damage, use a throttling valve or liquid  
dispensing device to add the remaining liquid charge through the low-side  
access valve with the unit running.  
9) Close gauge manifold valves and disconnect the hoses.  
10) Cap the access valves to prevent a possible leak.  
39  
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B. Important Notes for Component Replacement  
CAUTION  
When replacing a component listed below, see the notes to help ensure proper  
operation.  
Component  
Notes  
Compressor  
Install a new start relay, start capacitor, and compressor overload (compressor overload  
is integrated with the start relay on refrigerators; internal on 1-section freezers; external on  
2-section freezers).  
Compressor,  
Evaporator  
Fan Motor,  
Condenser Fan  
Motor  
WARNING! To reduce the risk of electric shock, be sure to reconnect the  
component's ground wire.  
Expansion Valve • Attach the expansion valve bulb to the suction line in the same location as the previous  
bulb.  
• Secure the bulb with the clamp and holder, then insulate it.  
Defrost  
Thermistor  
After working with or around the defrost thermistor on a freezer, make sure the defrost  
thermistor wire is not touching the defrost heater.  
Control Module  
If three dashes (- - -) appear on the display module when energized, the compressor and  
display module are off. To turn the compressor and display module on, press and hold  
the upper and lower buttons until the temperature appears on the display. CAUTION! The  
three dashes must be cleared, otherwise the compressor will not run and product  
will be lost.  
C. Door Re-Hinging  
This unit is provided with a cabinet design which, after being delivered to the installation  
location, permits changing of the door swing from left to right or right to left. To change  
the door swing, an HS kit from your local Hoshizaki distributor is required. See the table  
below. CAUTION! Improper installation of the HS kit may result in the doors not  
closing completely and/or the gaskets not sealing correctly. For further details,  
contact your local Hoshizaki distributor or Hoshizaki Technical Support at  
1-800-233-1940.  
Convert  
Right Hinge to Left Hinge  
Left Hinge to Right Hinge  
HS Kit Number  
HS-3725  
HS-3726  
40  
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VI. Cleaning and Maintenance Instructions  
A. Cleaning  
WARNING  
1. Before cleaning the unit, move the power switch to the "OFF" position and  
unplug the unit to prevent electric shock by unexpected entrance of water  
into the unit or injury by moving parts.  
2. Before cleaning the unit, move all foods into another clean refrigerator or  
freezer.  
3. Do not splash water directly onto the unit. This might cause short circuit,  
electric shock, corrosion, or failure.  
4. Before using a sanitizer such as inert soap and sodium hypochlorite (chlorine  
bleach), thoroughly read the manufacturer’s instructions on its proper usage.  
IMPORTANT  
1. To prevent damage to the plastic surfaces, do not use the following: thinner,  
benzine, alcohol, petroleum, soap powder, polishing powder, alkaline  
cleaner, acid, scouring pad and especially those strong cleaners for use on  
a ventilating fan or a cooking range. Also, to prevent corrosion, do not use  
sodium hypochlorite (chlorine bleach) on the stainless steel surfaces.  
2. Use a clean cloth for cleaning.  
1. Exterior  
Wipe the exterior occasionally with a clean, soft cloth. Use a damp cloth containing a  
neutral cleaner to wipe off oil or dirt buildup.  
2. Cabinet Interior  
Spills should be wiped up promptly to avoid unpleasant odors. The cabinet interior should  
be cleaned periodically with a mild soap or detergent and warm water.  
3. Door Gaskets  
Door gaskets should be cleaned regularly with mild soap and warm water to remove dirt  
and grease.  
4. Shelves  
Remove and clean regularly.  
B. Maintenance  
1. Condenser  
Check the condenser once a year and use a brush or vacuum cleaner to clean the  
condenser as required.  
2. Power Supply Connection  
If a plug, power cord, or receptacle (three-section models) is damaged, replace it. Be  
sure to connect the ground wire.  
41  
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C. Shutdown and Long Storage  
WARNING  
1. When preparing the unit for long storage, prevent the doors from closing to  
reduce the risk of children getting trapped.  
2. To reduce the risk of electric shock, do not touch the attachment plug or  
power switch with damp hands.  
3. 115V Units: To unplug the unit, be sure to pull the plug and do not jerk the  
power cord. It could be damaged and cause fire or electric shock.  
4. 208-230V Units: To unplug the unit, twist the plug counter-clockwise, then  
pull the plug and do not jerk the power cord. It could be damaged and cause  
fire or electric shock.  
5. When shutting down the unit for more than one week, move the power switch  
to the "OFF" position and unplug the unit.  
6. Do not plug in/unplug the unit to start/stop operation. Make sure the power  
switch is in the "OFF" position before plugging in or unplugging the unit to  
reduce the risk of electric shock.  
1) Before shutting down the unit, move the stored food into another refrigerator.  
2) Reach over the front panel and move the power switch to the "OFF" position. The unit  
will shut down.  
3) Unplug the unit. Before unplugging a 4-prong plug, rotate the plug counter-clockwise to  
unlock it.  
IMPORTANT  
When preparing the unit for long storage, clean the cabinet interior, door  
gaskets, and shelves. See "VI.A. Cleaning" for details.  
42  
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