Heartland Stove Wood Stove User Manual

1050 Fountain St N. Cambridge, Ontario, Canada N3H-4R7  
Business (519) 650-5775 Fax (519) 650-3773 Toll Free Phone: 1-877-650-5775 Toll Free Fax: 1-800-327-5609  
The Artisan  
Installation and Operating Instructions  
The Artisan is listed to  
ULC Standard S-627 &  
UL 1482 by Warnock  
Hersey Professional  
Services Ltd  
SAVE THESE  
INSTRUCTIONS FOR  
FUTURE USE.  
Note: Please read these  
instructions thoroughly  
before attempting to install  
this unit.  
SAFETY NOTICE: If this stove is not properly installed, a  
house fire may result, for your safety, follow the  
installation directions, contact local building or fire officials  
The temperature registered by the oven door  
about restrictions and installation inspection requirements  
thermometer may not necessarily correspond with the  
in your area.  
reading taken with a thermometer inside the oven  
IMPORTANT: Check around oven chamber on a weekly  
basis for soot and creosote accumulation. Clean the  
chamber thoroughly from the top, side and bottom with  
the rake provided. Burn the stove hot daily to reduce  
creosote accumulation. Use only dry wood aged for one  
OVERFIRING CAUTION  
year. Failure to do so could result in chimney fire and  
Repeated or extended overfiring  
void the warranty.  
will void warranty on this  
appliance. See page 18 for  
details.  
ATTENTION INSTALLER: Leave this manual with the appliance.  
© 2006 HEARTLAND APPLIANCES INC.  
PLEASE NOTE: Specifications contained in this manual are subject to change without notice  
WOODSTOVES  
01/07 EINS 515000  
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Artisan  
CONSUMER WARRANTY  
ENTIRE PRODUCT –LIMITED ONE YEAR WARRANTY  
HEARTLAND warrants the replacement or repair of all parts of the Artisan which prove to be defective in  
material or workmanship. Painted porcelain enamel finish or plated surfaces have a 90 day warranty from the  
date of original purchase. Such parts will be replaced or repaired at the option of Heartland without charge,  
subject to the terms and conditions set out below.  
The warranty does not include normal wear or firebox parts or gaskets.  
TERMS AND CONDITIONS  
1. This warranty applies only for single family domestic use when the Wood Cookstove has been properly  
installed according to the instructions supplied by Heartland and is connected to an adequate and proper  
chimney and chimney connections. Damage due to faulty installation, improper usage and care, abuse,  
accident, fire, flood, acts of God, commercial, business or rental use, and alteration, or the removal or  
defacing of the serial plate, cancels all obligations of this warranty. Service during this warranty must  
be performed by a factory Authorized Service Person.  
2. Warranty applies to product only in the country in which it was purchased.  
3. Heartland is not liable for any claims or damages resulting from any failure of the Wood Cookstove or from  
service delays beyond their reasonable control.  
4. To obtain warranty service, the original purchaser must present the original Bill of Sale, Model and Serial  
number.  
Components repaired or replaced are warranted through the remainder of the original warranty period only.  
5. The warranty does not cover expense involved in making this appliance readily accessible for servicing.  
6. This warranty gives you specific legal rights. Additional warranty rights may be provided by law in some  
areas.  
7. Adjustments such as calibrations, levelling, tightening of fasteners, or chimney and chimney connections  
normally associated with original installation are the responsibility of the dealer or installer and not that of  
the Company.  
8. Overfiring of this appliance will void warranty. Some crazing may occur if the cast top surface is  
quickly cooled by spillage of liquids and by overfiring of the cooker.  
TO ENSURE PROMPT WARRANTY SERVICE, SEND IN YOUR WARRANTY CARD WITHIN 10 DAYS OF  
PURCHASE.  
If further help is needed concerning this warranty, contact:  
Customer Service  
Heartland Appliances Inc.  
1050 Fountain St N.  
Business (519) 650-5775  
Fax (519)650-3773  
Toll Free Telephone1-877-650-5775  
Cambridge, Ontario, N3H-4R7  
PLACE OF PURCHASE:  
DATE OF PURCHASE:  
SERIAL NUMBER:  
MODEL NUMBER:  
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TABLE OF CONTENTS  
1) Welcome ........................................................................................................................... Pg 5  
2) Installation ......................................................................................................................... Pg 6  
3) Installation Requirements ................................................................................................. Pg 7  
4) Clearances Single Wall Connector .................................................................................. Pg 8  
5) Clearances Double Wall Connector ................................................................................. Pg 9  
6) Installing the Chimney Connector ..................................................................................... Pg 10  
7) Chimney and Draft ............................................................................................................ Pg 11  
8) Floor Protection ................................................................................................................ Pg 11  
9) User Instructions ............................................................................................................... Pg 12  
10) Door Operation ................................................................................................................. Pg 13  
11) Lighting the Fire ................................................................................................................ Pg 13  
12) Refuelling ...........................................................................................................................Pg 14  
13) Break-In Fire ..................................................................................................................... Pg 15  
14) Flue way Cleaning ............................................................................................................ Pg 16  
15) Fresh Air Kit ...................................................................................................................... Pg 17  
16) Understanding Combustion .............................................................................................. Pg 17  
17) Over firing ......................................................................................................................... Pg 18  
18) Trouble Shooting .............................................................................................................. Pg 19  
19) Cooking Instruction ........................................................................................................... Pg 22  
19) Contact Information .......................................................................................................... Pg 24  
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Welcome  
Safety Notice: If your stove is not properly installed  
and maintained, a house fire may result. For your  
safety, follow all installation, operation and  
maintenance directions. Contact local building  
officials about restrictions and installation inspection  
requirements in your area. (“Makeshift” compromises  
in the installation may result in hazardous conditions,  
including a house fire.)  
Getting Acquainted  
The Artisan stove is a time proven heating and cooking  
appliance. Take your time to acquaint yourself with the  
principles on which your new stove operates as a heater  
and a cooking stove.  
Familiarizing yourself with the primary principles of the air  
intake controls, the oven damper, the flame path for the  
fire and the relationship to the chimney will give you a very  
comprehensive understanding of what you are trying to  
accomplish with the stove.  
Note: DO NOT connect to or use in conjunction with any  
air distribution ductwork. This stove is not approved for  
such installations.  
DO NOT use chemical fluids to start the fire.  
Save These Instructions  
DO NOT burn garbage or flammable fluids such as  
gasoline or engine oil.  
Keep the manual available for future reference. The  
manual is an important part of your stove. If your stove is  
sold, deliver the manual to the new owner along with the  
stove.  
CAUTION: Stove is hot while in operation. Keep children,  
clothing and furniture away. Contact may cause skin  
burns.  
The quality of the installation (especially the chimney  
connector and chimney), and the quality of the fuel being  
burned will affect the performance of your stove, but the  
most important factor is the way you operate the stove.  
With the help of this manual, you will learn how to  
effectively heat and cook with your stove. Be sure to read  
it entirely, including the terms of reference and function.  
Spend some time becoming familiar with the various parts  
of the stove by operating them before you burn your stove.  
After a few weeks of operating the stove, re-read this  
manual. Many of the procedures will become clearer after  
you have had some experience with the stove.  
In addition, your own experience will help you to learn the  
role that the chimney plays in stove performance. The  
Artisan has been tested and is listed by Warnock Hersey.  
The test standards are ULC S-627 for Canada and UL  
1482 for U.S.  
The serial number is located on a pull-out plate at the  
bottom right hand side of the front of the unit. The listed  
rating plate is located on the back wall of the unit.  
The Artisan is listed for burning wood only. Do not burn  
other materials or garbage. The Artisan is not listed for  
installation in mobile homes. Do not install the stove in  
mobile homes.  
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Installation  
Place the stove in the intended position and lift out the  
using to the clearances specified. Failure to do so will  
result in an unsafe condition.  
hotplate, checking that the joint between the underside of  
the hob and the top of the stove is intact. Any joints which  
have opened should be made good with the fire cement  
provided.  
Unit must be placed on a continuous non-combustible pad  
(floor tile with grouting or sheet metal pad) extending 21”  
(540mm) in front and 8” (203mm) to the side and back.  
Replace the hotplate making sure that it is seated evenly  
on the soft rope and that it is approximately 0.1” (1.5mm)  
higher than the enamelled top plate, with an equal space  
all round. Fit the flue chamber which should have a rope  
seal already installed. The flue chamber is screwed to the  
stove making a good seal as any air leak at this point will  
impede the working of the stove.  
Air flowing between the stove pipe and nearby surfaces  
carries away heat. Do not fill the empty space with any  
insulating material.  
A chimney approved to CSA B.365-01 in Canada or  
NFPA 211 in the USA must be used to connect to the  
stove pipe.  
P/N - RS4M301136 A  
Flue Chamber Box is located in Main Oven compartment  
during shipment.  
Remove all bubble wrap and protective film from inside of  
oven doors prior to stove ignition.  
Refer to Fig. 7 for definition of terms and installation  
orientation of Flue Chamber.  
a. Remove two screws (1/4” x 20) and fiber washers from  
oven top cutout.  
b. Prior to positioning Flue Chamber, ensure that  
chamber damper is in its full open position to allow for  
access to screw hole locations.  
Fig. 1  
DESN 515137  
c. Position Flue Chamber on stove top ensuring that it is  
nested as close as possible to the stove top, to allow  
for a minimal gap - front and side.  
d. Install fiber washers and 1/4” x 20 screws - ensuring  
fasteners are tightly securing Flue Chamber.  
e. Close Flue Chamber door.  
Handrail:  
The handrail brackets are held on the front ends of the  
stove top-plate casting. Remove the travel nuts and  
replace with the handrail brackets ensuring the fibre  
protecting washers are in position. Insert the handrail with  
fitted endcaps into the brackets, positioning them  
correctly, and tighten the locating bolts (See Fig. 1). Do  
not use handrail to move stove.  
Open the firebox and ashpit doors and check that the  
reciprocating bottom grate bars are in position. Make sure  
the three restriction plates are in place on the bottom grate  
- one at the front and two at the rear. The riddling lever will  
not operate with restriction plates in place - it is intended  
for cleaning purposes only.  
Endcaps, brackets and hardware, referenced in Fig. 1 are  
located in the lower warming drawer during shipment.  
Handrail is located on Stovetop in a round tube during  
shipment.  
Be sure to read the sections on clearances, floor  
protection and chimneys before actively starting the  
installation.  
Do not hang combustible material on handrail during  
stove operation.  
Warning  
The ashpit and firebox door must be closed  
during normal use, except when lighting or  
refuelling  
A woodburning stove radiates heat in all directions. Heat  
directed toward living areas in front of the stove is usually  
very welcome. However, heat radiating in other directions  
will not be as welcome if it results in overheating nearby  
walls, ceilings and floors.  
An important part of planning a safe installation is to be  
sure that the combustible material located near your stove  
does not overheat.  
Clearance is the distance between your stove and  
stovepipe and nearby walls, ceilings and floors.  
If there is adequate clearance, then the nearby surfaces  
will not overheat.  
Clearances must be maintained at all combustible  
material. These include doors, trim, furniture, drapes,  
newspapers and clothes. See local codes for a  
description of combustible material.  
Make sure that no floor or chimney supports will be cut  
due to chimney installation.  
Contact local building officials about restrictions and  
installation inspection in your area.  
It is very important that you match the stove pipe you are  
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Heartland Appliances Inc. 1050 Fountain St North, Cambridge, ON N3H 4R7  
Installation Requirements  
Model Heartland Artisan  
Due to continuing product improvements, Heartland Appliances reserves the right to amend  
specifications without notice. Please contact Heartland for the most up to date information, as it  
applies to product being purchase, or download latest Site Preparation Specifications from  
Help Desk  
877-650-5775  
CHIMNEY CONNECTOR  
REQUIREMENTS  
ARTISAN  
REQUIREMENTS  
How-to Steps  
How-to Steps  
Note: Information herein is for recommendation purposes  
only. All clearances are subject to local, Provincial or State  
building and fire codes. Clearances may change without  
notice. Always consult with local building inspector.  
Improperly installed and/or maintained stove may result in  
a house fire.  
Note: Information herein is for recommendation purposes  
only. All clearances are subject to local, Provincial or  
State building and fire codes. Clearances may change  
without notice. Always consult with local building  
inspector. Improperly installed and/or maintained stove  
may result in a house fire.  
Chimney Connector Approvals  
For Single and listed Double Wall  
Clearances  
Single Wall Stove Pipe  
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Left side of stove adjacent to combustible material:  
6 inches/152.4 mm  
Right side of stove adjacent to combustible material:  
6 inches/152.4 mm  
Rear clearance to combustible material: 6  
inches/152.4mm  
Corner clearance to combustible material: 6 inches/  
152.4mm  
Front clearance to combustible material: 36  
inches/915mm  
Minimum clearance to combustible ceiling: 51.75  
inches/1321mm  
Use only 6” diameter approved and listed chimney to the  
following standards:  
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Canada: ULC Standard S629  
U.S.: UL 103 HT  
Clearance Guidelines  
Part of planning a safe installation is to be sure that  
combustible materials located near your stove do not  
overheat.  
Safety  
Double Wall Stove Pipe  
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Clearances specified herein must be adhered to as a  
minimum. Local building codes may require  
additional spacing. Please confirm with your local  
regulations before commencing any work.  
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Left side of stove adjacent to combustible material:  
3 inches/76.2 mm  
Right side of stove adjacent to combustible material:  
3 inches/76.2mm  
Rear clearance to combustible material: 3 inches/  
76.2mm  
Corner clearance to combustible material: 3 inches/  
76.2mm  
Front clearance to combustible material: 36 inches/  
915mm  
Minimum clearance to combustible ceiling: 51.75  
inches/1321mm  
Floor or ceiling supports must not be cut due to  
chimney installation (adjust stove location accordingly  
to avoid chimney interference with these critical  
areas).  
Certain States require fresh air supply kits to be  
installed. Contact state or local authorities for specific  
details prior to installing unit.  
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Do not pass stovepipe chimney connector through  
combustible walls.  
WARNING  
Combustible Walls  
Always use an approved, insulated wall/ceiling pass  
through (refer to CSA B365 in Canada and NFPA 211  
in U.S.)  
Please contact your local building inspector for  
confirmation of what construction materials are  
considered combustible or non-combustible in your  
particular application. Combustible materials include, but  
are not limited to, doors, trim, furniture, drapes,  
newspapers, woodpiles and clothes.  
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Do not use stovepipe as an outside chimney.  
Chimney connector should be exposed and accessible  
for inspection and cleaning (never pass through  
combustible ceiling).  
Floor Protection  
Unit must be placed on a continuous non-combustible  
pad (floor tile with grouting or sheet metal pad) extending  
21” (534mm) in front and 8” (203mm) to the sides and  
back of the unit.  
Hearth MUST extend to the walls if using clearances  
less than these dimensions.  
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Chimney connector must be securely attached to the  
pipe and chimney. Individual sections must be  
attached together.  
Stove pipe must not be connected to an air  
distribution duct.  
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Clearances to Combustibles  
Single Wall Chimney Connector  
All measurements must be done before starting the installation.  
Dimensions  
All drawings are for reference only, showing approximate dimensions for rough-in purposes. In some  
installations, two or more clearances to combustible walls may contradict each other. The clearances  
with the greater numerical value is to be used.  
Fig. 2  
DESN 515002  
Rough In Measurements  
Non-combustible hearth must extend 8 inches (203mm) to the sides and back of the unit. Must extend 21  
inches (534mm) to the front in Canada and 18 inches (458mm) to the front in U.S. Hearth must extend fully  
to the wall if using clearances that are less than these dimensions.  
Fig. 3  
DESN 515004  
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Clearances to Combustibles  
Listed Double Wall Chimney Connector  
All measurements must be done before starting the installation.  
Dimensions  
All drawings are for reference only, showing approximate dimensions for rough-in purposes. In some  
installations, two or more clearances to combustible walls may contradict each other. The clearance with  
the greater numerical value must be used.  
Fig. 4  
DESN 515005  
Rough In Measurements  
Non-combustible hearth must extend 8 inches (203mm) to the sides and back of the unit. Must extend 21  
inches (534mm) to the front in Canada and 18 inches (458mm) to the front in U.S. Hearth must extend fully  
to the wall if using clearances that are less than these dimensions.  
Fig. 5  
DESN 515007  
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Guidelines for Installing the  
Chimney Connector  
The chimney connector is a single-wall pipe or a listed and  
approved double-wall pipe that connects the stove to the  
chimney. Approved clearances change according to what  
type of chimney connector you use. Consult the  
clearances section of this manual for the proper  
clearances. The stove’s flue collar accepts only 6”  
chimney connector.  
Connection Requirements  
1. The chimney connector should be made of 24 gauge  
or thicker sheet metal and should be 6” in diameter.  
2. The last section of the chimney connector starting from  
the stove should be screwed to the flue collar of the  
stove with at least 3 self-tapping screws. Individual  
sections of the chimney connector must be screwed  
together with at least three sheet metal screws. The  
last section should be securely attached to the  
chimney. Be sure there are no “weak links” in the  
system.  
Follow the chimney manufacturer’s direction for  
installation.  
We recommend that prior to installing your stove into a  
masonry chimney, you have the chimney inspected by a  
qualified mason. Note: Canadian installations into a  
masonry chimney MUST be fully relined with a listed solid  
fuel chimney liner.  
3. The crimped ends of pipe sections should point  
downward toward the stove so that any soot or  
creosote that falls from the inside of the pipe will be  
funnelled into a clean out or fall into the stove.  
Horizontal Connection  
The Heartland Artisan has the ability to connect stove pipe  
out the top of the flue box vertically or out the back of the  
flue box horizontally.  
4. A horizontal run of chimney connector should be no  
longer than 10 inches. A vertical run of stovepipe to a  
prefabricated metal chimney should be no longer than  
8 ft.  
To run horizontally out the back of the flue box, remove  
plate from rear of the flue box by loosening 5/16” nut on  
the inside of the flue box hold down. Ensure rope gasket  
insulation is intact on plate perimeter. Remove flue collar  
from top of flue box by removing one screw and small  
bracket. Set screw and bracket aside and loosen only  
screw on opposite side. Flue collar can now be removed.  
Interchange position of the removed flue collar and the  
flue plate. Ensure the two tabs on the flue collar are  
securely tightened inside flue box. Ensure rope gasket is  
tight on plate for proper seal. Tighten 5/16” nut on plate  
hold down. Make sure all connections are tightly sealed.  
5. Do not pass the stovepipe chimney connector through  
a combustible wall if it can be avoided. If this cannot be  
avoided, follow the recommendation in CSA B365 in  
Canada and NFPA 211 in the U.S., recommendations  
on Wall Pass-Throughs.  
6. Do not use single wall chimney connector as an  
outside chimney.  
7. Never pass a chimney connector through a  
combustible ceiling.  
All horizontal stove pipe must slope slightly upwards a  
minium of 1/4” per foot (6mm per 0.3m). This slope is to  
allow water vapour to drain back into the stove. All  
connections must be tight and secured by a minimum of  
three equally spaced sheet metal screws. Under no  
condition should the chimney connector have more than  
one 90 degree bend or two 45 degree bends.  
8. The whole chimney connector should be exposed and  
accessible for inspection and cleaning.  
9. Galvanized stovepipe should not be used. When  
exposed to the temperatures reached by smoke and  
exhaust gases, galvanized pipe may release toxic  
fumes.  
10.Horizontal runs of chimney connector should slope  
upward 1/4” per foot going from the stove toward the  
chimney.  
11.During a chimney fire, the chimney connector may  
vibrate violently. The connector must be securely  
attached to the pipe and chimney, and individual  
sections must be securely attached together.  
12.This stove is not to be connected to an air distribution  
duct.  
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Chimney and draft  
Chimney Maintenance  
The chimney is the most important element of a  
successful stove operation. The chimney ‘drives’ the  
system by producing the draft that draws in combustion air  
and exhausts smoke and gases to outdoors.  
Chimneys serving woodburning appliances must be  
checked for creosote build-up. Until you are familiar with  
the rate of creosote build-up in the system, check it often  
- every couple of weeks.  
When installing a new stove or upgrading an existing one,  
give as much attention to the chimney as you do to the  
appliance that it serves.  
Creosote may be in the form of dry, flaky deposits clinging  
to the liner of a shiny, glazed coating that resembles black  
paint. Glazed creosote is the most dangerous kind and  
indicates that one or a combination of the following  
conditions exist.  
A glowing red hot stove or chimney connector indicates  
excessive draft. The stoves failure to get hot, or long burn  
times may indicate poor draft conditions.  
1. cold liner  
2. smouldering fires  
3. wet wood  
Good draft in a cold chimney should be between 0.01”  
and 0.1” of water column. Your dealer may be able to  
check this for you.  
Glazed creosote should never exceed 1/8” (3mm  
thickness). Dry flaky creosote should never exceed 1/4”  
(6mm thickness) before it is removed.  
Recommended Chimney Clearances  
The chimney must:  
Floor Protection  
1. extend at least 14 ft. above the collar of the stove.  
When installing your woodstove on a combustible floor, a  
non-combustible floor protector is required under the  
stove to protect the floor from hot embers that may fall  
when reloading. The floor pad must be a continuous, non-  
combustible pad (floor tile with grouting or a sheet metal  
pad). A floor pad should not be placed on top of a carpet.  
Pad must extend 21” (534mm) in front of the stove in  
Canada and 18” (458mm) in front of stove in U.S.  
Pad must extend 8” (203mm) to the sides and back of the  
stove.  
2. extend at least 3 ft. above the point where it passes  
through the roof.  
3. be at least 2 ft. above anything within 10 ft. radius of  
the top of the pipe.  
Pad must extend fully to the wall if using side and back  
clearances less than these dimensions.  
Pad extension must be fabricated from non-combustible  
materials: 1/2” (13mm) thick minimum with thermal  
conductivity factor “K” of 0.43 or lower (units of K =  
btu/h/F/in).  
To determine thickness of equivalent material required  
use formula (“K” x 0.5) / 0.43 = thickness required (“K”  
value can be obtained from manufacturer of floor  
material).  
Effect of Extractor Fan  
Fig. 6  
DESN 515013  
It is not permissible to use an air extraction device in the  
same room as the appliance, unless additional ventilation  
is provided to compensate the equivalent capacity.  
Anything that may cause a negative pressure can cause  
gases or fumes to be pulled into the living area.  
Illustration showing minimum heights required, depending  
on the location of the chimney.  
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Users Instructions  
General  
Fuelling with Wood  
WARNING: HOT SURFACES, use the tool supplied to  
operate this appliance. When raising the dome lids, it  
is recommended that the heatproof glove supplied  
with the stove, is used.  
Woodburning  
The firewood used will make an important contribution to  
successful operation. The best performance and overall  
efficiency will be achieved by burning firewood that has  
been split, stacked and air-dried undercover from the rain  
for at least one year. Burning improperly seasoned or  
“green” wood can be a frustrating experience leading to  
poor performance, smoky fires and a build-up of creosote.  
Do not burn saltwater driftwood refuse, rubber tires, etc.  
Use of improper fuels can cause a fire hazard and lead to  
a premature deterioration of the stove components,  
voiding the warranty.  
Air for combustion within the firebox is obtained by  
the primary air intake on the ashpit door. The rate of  
burning is determined by the manually operated  
spinwheel control on the primary air intake.  
Any air inlet grilles must be maintained and free from  
blockage.  
Failing to maintain your stove properly can lead to a  
chimney fire. Combustible deposits (called creosote) are a  
natural by-product of woodburning. A fire hazard exists if  
1/4” of creosote (or more) coats the inner walls of the  
chimney.  
Burn dry wood because:  
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it gives up to 25% higher efficiency;  
it produces less creosote;  
it ignites faster and smokes less;  
valuable heat is lost in the fire as it dries out wet  
wood.  
Getting to know the Stove  
Fig. 7  
DESN 515008  
12  
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To open the doors. Use the utensil provided to turn the  
door release screw 1/4 turn counter-clockwise.  
Door Operation  
OVEN DOOR OPERATION -  
The screw will back off enough to open the door. It is not  
possible to open the lower door without first opening the  
upper door (See Fig. 10).  
To close the doors. Close both doors tightly and the use  
utensil to tighten both door release screws clockwise.  
Ensure that both doors are secured tightly so that no air  
will be able to fuel the fire through the fire doors.  
To open the doors. Twist the handle slightly to lift up the  
door catch from the locking spindle and pull the door  
open. (See Fig. 8)  
To close the doors. Gently push the door shut until the  
door catch makes contact with the locking spindle.  
Do not slam the fire door shut!  
Fig. 8  
DESN 512979  
Fig. 10  
DESN 514177  
FIREDOOR OPERATION  
CAUTION: THESE DOORS ARE EXTREMELY HOT  
DURING OPERATION. USE THE UTENSIL PROVIDED  
TO OPEN AND CLOSE THE DOORS (See Fig. 9).  
Lighting the Fire  
a. Check the flue pipe is free of blockage.  
b. Open the firebox door.  
c. Open the ashpit door.  
d. De-ash and remove the dead fuel from bottom grate .  
Lift off cleaning door above the bottom grate and rake  
fuel into the ashpan. Replace the cleaning door.  
e. Remove the ashpan; empty and replace.  
f. Fully open the ash spin wheel on the ashpan door  
(primary air) and the flue chamber damper door.  
g. Crumple 6-8 sheets of paper into loose balls and place  
on the grate. Lay kindling on top of the paper and light  
from the bottom. It may help to leave the firebox door  
open a few seconds to establish the fire.  
Fig. 9  
h. Close and lock theashpit door with the spin wheel  
control open.  
i. Close and lock the firebox door. The secondary air  
slide setting is normally full open with this stove.  
j. With the fire established, open the firebox door and fill  
with fuel. Push the flue chamber damper back to the  
position which gives the desired burning rate. Set the  
spinwheel air intake to the position that gives the  
desired burn rate.  
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Refuelling  
Cleaning of the Bottom Grate  
The firebox should be filled to the recommended level at  
the middle of the firebox door opening.  
Due to an accumulation of ash and other material, it may  
not be possible to pass through the grate. Allow the fire to  
burn out and then open the ashpit door. Lift off the  
cleaning door (See Fig. 12) and insert a hooked poker to  
draw out any offending accumulation. Replace cleaning  
door after use.  
When correctly fuelled, the stove will maintain the  
maximum rated output for a minimum of 2 hours, including  
intermittent cooking. Once re-fuelling has been  
completed, close the firebox door immediately and open  
only for re-fuelling charges.  
The amount of accumulated debris is dependent on the  
heating load and should be checked weekly for any build-  
up. Excessive build-up will lead to a fall in heating output  
and reduction in life of the bottomgrate.  
Restriction Plates  
The unit comes supplied with three rectangular air  
restriction plates on the bottomgrate. These should  
always be in place during operation to control the amount  
of air into the firebox. They should be removed to clean  
the bottom grate and to use the riddling rod on the left  
hand side of the unit but must be replaced after cleaning.  
WARNING: Do not remove when alight.  
Use of the Hotplate  
The best results can be obtained by using machined base  
cookware. The hottest part of the hotplate is immediately  
above the fire, the other end being for simmering.  
The circular plug in the hotplate (near the flue chamber  
end) is for flue cleaning and must not be removed for  
cooking.  
De-ashing  
NOTE: Should the bottom grate de-ashing fail to clear  
an accumulation of ash and debris, it may be removed  
as described in the section on removal of melted ash.  
Keep the hotplate clean with a wire brush.  
Continuous use of the oven with the hotplate covers down  
may result in discolouration of the hotplate and the  
chrome covers.  
Open the ashpit door to give access to the ashpan which  
must be emptied regularly. (See Fig. 11)  
In winter this may be as much as three times daily  
depending on weather severity.  
NOTE: To obtain optimum hotplate performance for fast  
boiling or hotplate cooking, fuel the firebox to a maximum  
of the bottom edge of the firebox opening to a horizontal  
level.  
NOTE: Do not allow ash to accumulate in the ashpan  
until it touches the underside of the bottom grate bars  
or they will quickly burn out.  
WARNING: The stove top plate surface around the  
hotplate will become hot under use and care must be  
observed. Please refer to the installation instructions on  
Page 7 regarding minimum clearances to combustible  
surfaces and materials.  
Ensure the ashpan is in place otherwise the ashpit door  
may not close and lock completely.  
Fig. 11  
Fig. 12  
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Break-In Fire  
Flue Chamber Damper  
SMOKE/SMELL EMITTED DURING INITIAL USAGE.  
Some parts of the stove have been coated with a light  
covering of protective oil. During initial operation of the  
stove, this may cause smoke/smell to be emitted and is  
normal and not a fault with the appliance, it is therefore  
advisable to open doors and or windows to allow for  
ventilation.  
The adjustable flue chamber damper is for chimney draft.  
The more it is closed, the easier it is to control the heat.  
The line markings on the flue chamber enable you to  
repeat the best settings to suit your chimney, from No. 1 in  
a closed position to No. 6 fully open.  
Open the damper fully before re-fuelling. Re-set the  
damper to the position that has been found by experience  
to give the best results with your chimney.  
Lift the insulating lids to prevent staining the linings.  
Do not try to obtain a fast increase in temperature by  
opening the flue chamber damper to its fullest extent.  
This results in most of the heat being wasted up the  
chimney.  
The firebox of your stove is made of superior materials -  
cast iron and firebrick lining. Both materials can be broken  
by a sharp blow or thermal shock. A little extra care should  
be taken during the first six break-in fires. During this  
period, it is important to let the cast iron and firebrick  
slowly dry out and avoid thermal shock caused by strong,  
hot fires.  
The flue chamber box has a removable door on the front  
for cleaning access to the flueway. The stove is not to be  
operated with this door removed. This could result in a  
dangerous backdraft condition.  
Directions of Flueway in Stove  
Fig. 14  
DESN 515131  
Chimney Sweeping  
Fig. 13  
DESN 515010  
Sweep annually and inspect soot box at 3 monthly  
intervals and remove any deposits. Stove must not be in  
use and not had a fire for at least 16 hours.  
NOTE: Sweep brushes must be of the type with wire  
centres and guide wheels.  
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Flueway Cleaning  
WARNING: HOT SURFACES, use the tool supplied to  
operate this appliance. It is recommended to use the  
heatproof glove supplied when raising the dome lids to  
use the hotplate.  
Following a prolonged shutdown of the appliance,  
perhaps after the summer break, ensure the flueway is  
free from obstruction prior to re-lighting.  
Prolonged soot formation may result in flueways  
becoming blocked and could give rise to the release of  
carbon monoxide, a poisonous gas into the room. Failure  
to ensure clean flueways, flue pipes and bends may lead  
to emission of dangerous gases and an inferior  
performance from your appliance.  
Fig. 17  
DESN 513999  
Cleaning  
Surface blemishes caused by spillage on the enamel are  
easier to remove when the stove is cool, and a damp cloth  
is usually all that is necessary.  
Stove Flueway - Allow the fire to burn out, open the flue  
chamber damper to its maximum and remove the flue  
chamber door by lifting up on an angle. Brush the soot or  
fly ash from the flue pipe allowing it to fall onto the top of  
the oven. (See Fig. 15).  
This should not be done whilst the stove is hot.  
Do not use abrasive pads, oven cleaner or cleaners  
containing citric acid on porcelain surfaces.  
Remove the hotplate plug and rake the deposits forward,  
pushing them into the firebox. (See Figs. 16 & 17).  
IMPORTANT NOTE: Porcelain enamel is glass. Clean  
porcelain surfaces with glass cleaner or polish and a soft  
cloth. These cleaners are unsuitable for use on chrome  
and stainless steel including the hand-rails and their  
brackets.  
The insulating covers should be cleaned regularly with a  
NON-ABRASIVE mild detergent, applied with a soft  
(coarse free) cloth and lightly polished up afterwards with  
a soft (coarse free) duster or tissue to bring it back to its  
original lustre  
NOTE: The stove is designed and intended to be  
under continuous firing but if it is not in use ashpit  
and flue chamber door should be left open to ensure  
free passage of air through the stove and avoid  
condensation problems.  
To Replace Bottomgrate Bars  
Allow fire to burn out then open the ashpit door and lift off  
the cleaning door. Remove dead fuel with hooked poker  
into ashpan. Remove three restriction plates and then lift  
up each individual bar, pulling forward to remove.  
NOTE: There are two types of bars assembled and the  
replacement bars should be checked against  
‘Replaced’ bars before replacement.  
Fig. 15  
DESN 513997  
Firebrick Replacement  
Damaged firebricks should be replaced as soon as  
possible but it may be temporarily repaired with the stove  
cement. The firebricks fitted to the Heartland Artisan are of  
first quality manufacture, and providing the stove has  
been installed and used correctly will have a reasonable  
life. They are, however, expendable items and in time will  
require renewal.  
Replacement bricks either in sets or singular can be  
obtained from your Heartland distributor. Always quote the  
serial number.  
Fig. 16  
DESN 514998  
The serial number, which will be found fixed to the  
appliance, should be quoted if any question arises in  
connection with the Heartland Artisan stove.  
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Spares List  
Understanding Combustion  
Water: Up to half the weight of freshly cut logs is water.  
After proper seasoning only about 20% of the weight is  
wate. As the wood is heated in the firebox, this water boils  
off, consuming heat energy in the wood, the more heat  
energy is consumed. That is why wet wood hisses and  
sizzles while dry wood ignites and burns easily.  
Part Number  
1/16182 T  
1/16182 B  
Description  
No Rep’d  
Bottomgrate bars top  
Bottomgrate bars bottom  
RH rear firebrick  
Rear firebrick  
LH rear firebrick  
LH front firebrick  
Front firebrick  
Rear angle firebrick  
RH front firebrick  
Insulation board firebrick side 1  
Insulation board firebrick front 1  
6
5
1
2
1
1
1
1
1
RS4F301170  
RS4F301171  
RS4F301172  
RS4F301173  
RS4F301175  
RS4F301176  
RS4F301200  
JPAD301221  
JPAD301220  
Smoke (or flame): As the wood heats up above the  
boiling point of water, it starts to smoke. The hydrocarbon  
gases and tars that make up the smoke are combustible if  
the temperature is high enough and oxygen is present.  
When the smoke burns, it makes the bright flames that are  
characteristic of a wood fire. If the smoke does not burn, it  
will condense in the chimney forming creosote or exit the  
chimney as air pollution.  
Please contact your Heartland dealer for information.  
Servicing  
Charcoal: As the fire progresses and most of the gases  
have vaporized, charcoal remains. Charcoal is almost  
100% carbon and burns with very little flame or smoke.  
Charcoal is a good fuel that burns easily and cleanly when  
enough oxygen is present. Of the total energy content of  
the wood you burn, about half is in the form of smoke, and  
half is charcoal.  
Always use a qualified service/heating engineer when  
servicing is required. Use only authorised replacement  
parts. Do not make unauthorised modifications.  
Fume Emission Warning  
Properly installed and operated, this stove will not emit  
fumes.  
Occasional fumes from de-ashing and re-fuelling may  
occur but persistent fume emission must not be tolerated.  
If fume emission does persist, then the following  
immediate action should be taken:-  
a. Open doors and windows to ventilate room.  
b. Let the fire out or remove lit fuel from cooker.  
c. Check for flue or chimney blockage, and clean if  
required.  
d. Do not attempt to re-light fire until cause of fume has  
been identified and if necessary, seek professional  
advice.  
Fresh Air Kit  
A fresh air kit enables you to use outside air, instead of  
room air to fuel the fire. Using an outside source for  
combustion air has its advantages. If your home is tight  
and well insulated, the fire in the stove may be “starved”  
of combustible air, it will be difficult maintaining a fire, and  
you may have back drafting problems.  
During the heating season, cold air (which is more dense  
than warm air) will cause the fire to burn a little hotter,  
resulting in more BTU’s from your wood, and less  
creosote build-up. Please contact an authorized Heartland  
dealer to purchase this option.  
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Overfiring - Caution!  
Overfiring of your woodburning appliance represents a serious fire hazard  
Overfiring can also warp your stove, break welds, permanently  
discolour the enamel and cause premature burnout of your stove.  
Repeated overfirings will void the warranty of the appliance.  
To prevent overfiring:  
1. If the air intake has little effect on dampering the fire, excessive chimney draft is the  
probable cause (especially on chimneys in excess of 20’). Normal chimney draft is  
approximately 0.05” W.C.. NOTE: Open damper before opening door to prevent  
smoking.  
2. Install a magnetic thermometer on top of your stove near the flue collar or a probe  
type thermometer in the smoke pipe.  
To prevent creosote build-up in the pipes, the stove should be run between 800°F and  
900°F for 30-45 minutes each burning day.  
3. Except for the initial period after lighting (5-10 minutes), do not operate your stove with  
the door open.  
4. Ensure the ashpan door is tightly closed during operation. An open ashpan door will  
allow excess draft through the firebox, causing overfiring. When emptying ashes,  
clean thoroughly behind the ashpan to allow complete closure.  
5. Clean your chimney regularly to remove creosote build-up. A chimney fire is a fire  
hazard and will overfire your stove. See page 20, “What to do if you have a chimney  
fire”.  
6. During operation, if any parts of the stove or pipe begin to glow the stove is overfired.  
Do not add fuel. Close all doors, dampers and draft controls completely, until glowing  
is eliminated and safe temperatures are restored. If overfiring conditions persist on  
subsequent burnings, contact your dealer for remedial action.  
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Trouble Shooting  
Chimney Height  
Chimneys and Draft  
Taller chimneys tend to produce stronger draft. We  
recommend that the top of the chimney should be at least  
36” (900mm) higher than the highest point at which it  
contacts the roof and 24” (600mm) higher than any roof-  
line or obstacle within a horizontal distance of 10 feet  
(three metres). These figures produce the minimum  
allowable chimney height. Chimneys higher than this are  
often needed for performance reasons. A chimney serving  
a cookstove located on the main floor of a single-storey  
house or cottage may not be tall enough to perform well,  
even though the minimum heights in the building code  
have been followed. A good rule of thumb to use states  
that the top of the chimney should be at least 16 feet (4.9  
metres) higher than the floor on which the cookstove sits.  
The performance of your woodburning system depends  
more on the chimney than on any other single component.  
The chimney ‘drives’ the system by producing the draft  
that draws in combustion air and exhausts smoke and  
gases to outdoors. Give as much attention to the chimney  
as you do to the appliance that it serves.  
How Chimneys Work  
It is well known that hot air rises. This principle is at work  
inside chimneys and is the key to understanding how  
chimneys function.  
The hot exhaust gases from the appliance are lighter than  
the outside air. This buoyancy causes the gases to rise in  
the chimney. As they rise, a slight negative pressure is  
created inside the appliance. Air rushes into the appliance  
through any available openings to balance this negative  
pressure.  
Negative Pressure in the House  
The draft produced by chimneys is a weak force that can  
be influenced by pressures inside the house. A  
woodburning cookstove acts as an exhaust ventilator by  
removing air for combustion from the house. A typical  
house may have several other exhausts, clothes dryer,  
gas or oil furnace, fireplace or central vacuum system.  
When one or more of these other exhaust ventilators is  
running, it may compete for the same air that the  
woodburning appliance needs for combustion. This  
competition for air supply can make a fire slow to kindle or  
cause a stove to smoke when its door is opened.  
Chimneys are often blamed for this type of performance.  
The force caused by the rising gases is called draft. Draft  
is created by the difference in temperature between the  
gases in the chimney and the outside air. Greater  
temperature differences produce stronger draft.  
Factors That Effect Draft  
There are several factors that interfere with draft and most  
woodburning systems have one or more of these features.  
It is usually a combination of conditions that make a  
chimney fail to function properly.  
Stack Effect in houses  
In winter, the air intake is much warmer and, therefore  
more buoyant than the outside air. The warm air in the  
house tends to rise, creating slightly negative pressure in  
the basement and slightly positive pressure at higher  
levels. This negative pressure in the basement can  
compete with chimney draft to a stove or furnace located  
there.  
Here are the main factors that influence draft:  
Cold Chimney Liner  
An uninsulated chimney that runs up the outside of a  
house and is exposed on three sides is chilled by outside  
cold. This means that the flue gases give up their heat  
rapidly to the liner. As they cool, they lose their buoyancy  
and draft is reduced. Insulation between the liner and the  
chimney shell can help to reduce the heat loss, but a  
chimney that is enclosed within the house is preferable.  
Checking an Existing Chimney  
Before an existing chimney is used to vent your new  
cookstove, a thorough inspection should be done to  
determine its suitability. The inspection should be  
performed by an experienced professional because of the  
many factors that must be considered. A reputable  
chimney sweep or retailer can give you good advice on  
the suitability of an existing chimney.  
Large Liner  
Chimney liners that are much larger than the flue collar of  
the appliance allow flue gases to move too slowly. This  
slow movement gives the gases more time to cool and  
lose their buoyancy. Oversized liners are the reason that  
many fireplace inserts vented through the fireplace  
chimneys tend to perform poorly. Ideally the liner should  
have the same internal areas as the flue collar of the  
appliance.  
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Masonry chimneys should be checked for deterioration  
including damaged bricks, crumbling and missing mortar,  
cracks in the drip cap at the top of the chimney, and loose  
flashings at the roof line. The liner should be checked for  
cracks and mis-alignment. It must be at least 6” in size.  
Safety Practices  
What to do if you have a chimney fire  
1. Close all the combustion air dampers on the appliance.  
2. Call the fire department immediately.  
An existing factory-built chimney needs a careful  
inspection. Your new cookstove should be connected only  
to factory-built chimneys approved to ULC Standard S629  
in Canada and UL 103HT in the U.S.. Possible problems  
with an older metal chimney can include a warped or  
buckled liner caused by the heat of a chimney fire,  
corrosion of the outer shell, a loose flashing, and a lack of  
proper support. Any discolouration of the metal shell near  
a joint indicates that the insulation has settled. A damaged  
metal chimney should be replaced with a new approved  
chimney which will be safe and will perform better  
3. Be prepared to get everyone out of the house in case  
the fire spreads.  
4. Go outside and check to see that hot ashes do not  
ignite shingles,.  
5. Watch anything near the chimney that could catch fire  
and burn.  
6. After the fire has run its course and the chimney has  
cooled, have the chimney thoroughly inspected to  
determine if it sustained any damage.  
7. Resolve to inspect and clean the chimney more often  
to prevent another chimney fire.  
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1050 Fountain St N. Cambridge, Ontario, Canada N3H-4R7  
Business (519) 650-5775 Fax (519) 650-3773 Toll Free Phone: 1-877-650-5775 Toll Free Fax: 1-800-327-5609  
The Artisan  
Cooking Instructions  
The temperature registered by the oven door  
thermometer may not necessarily correspond with the  
reading taken with a thermometer inside the oven  
WOODSTOVES  
ATTENTION INSTALLER: Leave this manual with the appliance.  
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Cooking Instructions  
Learning how to most effectively control the oven  
Thoroughly de-ash the fire as described in the user  
section, and re-fuel. Set the flue chamber damper to  
halfway and open the spinwheel full. As soon as the fire  
has become red all through, close the flue chamber  
damper. Do not allow the fire to become white hot. The  
temperature of the oven should now rise steadily. When it  
reaches a point about 30°C (50°F) below that required,  
close the spinwheel to approximately one turn open.  
Thereafter control the temperature of the oven by  
adjusting the spinwheel. When using the oven, best  
results will be obtained by gradually modifiying the size of  
the fire, and using only one or two logs at re-fuelling. Once  
heated, a cast iron oven will lose heat very slowly. Fast  
cooking on the hotplate will require a big fire.  
temperature takes some time and experience. As a  
general rule, the stove should be at the charcoal stage of  
the combustion process before the oven is ready for  
cooking.  
The temperatures established on both the cooking surface  
and in the oven are determined by three primary things:  
1. The amount of draft in the chimney. As the spinwheel  
air intake is opened, more air gets into the firebox  
resulting in a hotter, faster fire.  
2. The position of the flue damper. This will affect the  
temperature of the firebox.  
The oven may be cleaned with a stiff wire brush, when it  
is very hot. Do not touch the oven - wear oven mitts.  
3. The amount of wood in the firebox and at what stage  
of the combustion process it is at.  
The adjustable flue chamber damper is for reducing the  
chimney draft. The line markings on the flue chamber  
enable the best settings to be repeated to suit the  
chimney. These settings can be found only by  
experimenting as every chimney set-up is different. Set  
the flue chamber damper fully open after re-fuelling and  
re-set to position that has been found by practical  
experience to give the best results.  
Save These Instructions  
Keep the manual available for future reference. The  
manual is an important part of the stove. If the stove is  
sold, deliver the manual to the new owner along with the  
stove.  
The quality of the installation (especially the chimney  
connector and chimney), and the quality of the fuel being  
burned will affect the performance of the stove, but the  
most important factor is the way the stove is operated.  
With the help of this manual, you will learn how to  
effectively heat and cook with the stove. Be sure to read it  
entirely, including the terms of reference and function.  
Use of Stove Top Cooking  
The cast iron top provides an excellent large surface for  
doing griddling, frying, basting and simmering. Cooking  
directly on the hotplate is not recommended. A cast iron  
cooking vessel with a flat bottom is recommended.  
The Artisan is listed for burning wood only. Do not  
burn other materials or garbage.  
When getting used to cooking on the hotplate, remember  
that the surface is cast iron and will retain its heat for a  
long time after use.  
Successful stove top and oven cooking will result from  
using a heated stove and baking the fire to retain the heat  
required. Do not try to cook on this stove immediately after  
lighting the fire.  
The hottest part of the hotplate is immediately above the  
fire. The heat will gradually decrease towards the flue box,  
with the other end being suitable for simmering.  
The correct adjustment of the spinwheel to obtain the  
oven temperature required varies with the chimney draft,  
and can be found only by experiment. The following is a  
suggested method only, and may need modification to suit  
local conditions.  
The circular plug in the hotplate (near the flue box end) is  
for cleaning the flueway and MUST be in place during  
operation.  
Keep the hotplate clean with a wire brush.  
Suppose an oven temperature for roasting is desired, and  
that the stove is idling:  
Continuous use of the oven with the hotplate covers down  
may result in discoloration of the hotplate and the chrome  
covers.  
WARNING: The stove top surface around the hotplate  
will become hot under use. Care must be observed.  
Do not hang combustible material over the handrail  
during use.  
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Remember by opening the flue damper there is less  
resistance on the flue and a faster hotter fire will result.  
The cooking surface directly over the firebox will typically  
get hotter. Always open the flue damper before opening  
the firebox door for re-fuelling. Wait momentarily before  
opening the doors to allow smoke in the firebox to be  
drawn up the chimney.  
Top Oven Cooking  
The oven door thermometer registers the temperature at  
the door only. Oven temperatures vary from top to bottom  
and side to side. The only accurate check on oven  
temperature is an oven thermometer alongside food being  
roasted or baked.  
Maintain the stove properly. The benefits in superior  
performance and safety are well worth the time.  
Once the stove has about 4” of red hot coals in the firebox,  
it will become stable. The entire stove and the chimney  
system is heated and running at a fairly constant  
temperature. At this point, you may load a new charge of  
wood following the instructions in the user manual.  
Oven Temperatures  
Hot: 220-260°C (400-500°F)  
Moderate: 150-200°C (300-400°F)  
Slow: 90-150°C (200-300°F)  
Bottom Oven Cooking  
It is not possible to control this oven, but during the course  
of roasting, sufficient heat input allows the simmering of  
dishes that have been taken from the roasting oven.  
Oven Temperatures  
Hot: 135°C (275°F)  
Moderate: 95°C (203°F)  
During slow cooking periods, the bottom oven is ideal for  
pre-heating plates and keeping food warm.  
The temperatures outlined in this manual are for guideline  
purposes only. The temperatures in the oven will vary in  
accordance to the temperature in the firebox.  
Ideally, the woodstove will perform best if it is left running  
constantly, keeping the entire system warm. Depending  
on the wood and chimney conditions it would typically take  
three or four charges of cord wood to establish a good  
base for oven cooking, meaning 11/2 to 2 hours before  
cooking from a cold start.  
Always load a new charge of wood to a glowing hot  
coalbed - waiting too long to load a new charge results in  
extreme temperature swings and will make cooking  
difficult. The objective is to maintain the coal bed at a  
constant heat. Occasional tending or stirring of the  
coalbed may be required. Keeping these principles in  
mind and with a little experience, cooking will be easy and  
trouble-free.  
Woodstove cooking methods are as diverse as their  
owners - there is no right or wrong way, only, in time, your  
way.  
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Add on kits that are available for the Heartland Artisan:  
Fresh Air Kit  
If your home is tight and well insulated, the stove may be “starved” for combustible air,  
then this kit is what you need!  
Artisan Fresh Air Kit - #RN0001  
If you have any questions or you need replacement parts, contact your dealer or call us  
direct at 519-650-5775. Our office hours are from 8:30 am to 5.00 pm. est.  
phone 1-877-650-5775 and ask to speak to a sales representative  
For pricing please call your dealer, or call Heartland Appliances (519) 650-5775  
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