Hearth and Home Technologies Indoor Fireplace ST HVB CE User Manual

Models:  
Installers Guide  
PIER-HVB-CE  
ST-HVB-CE  
LCOR-HVB-CE  
RCOR-HVB-CE  
0087  
READ THIS MANUAL BEFORE INSTALLING OR  
OPERATING THIS APPLIANCE. THIS INSTALLERS  
GUIDE MUST BE LEFT WITH APPLIANCE FOR  
FUTURE REFERENCE.  
WARNING: IF THE INFORMATION  
IN THESE INSTRUCTIONS IS NOT  
FOLLOWED EXACTLY, A FIRE OR  
EXPLOSION MAY RESULT CAUS-  
ING PROPERTY DAMAGE, PER-  
SONAL INJURY, OR DEATH.  
WARNING: IMPROPER INSTALLATION,  
ADJUSTMENT, ALTERATION, SERVICE  
OR MAINTENANCE CAN CAUSE INJURY  
OR PROPERTY DAMAGE. REFER TO  
THIS MANUAL. FOR ASSISTANCE ORAD-  
DITIONAL INFORMATION CONSULT A  
QUALIFIED INSTALLER OR COMPETENT  
PERSON.  
- Do not store or use gasoline or other flam-  
mable vapors and liquids in the vicinity of this  
or any other appliance.  
- What to do if you smell gas  
• Do not try to light any appliance.  
• Do not touch any electrical switch.  
• Do not use any phone in your building.  
These instructions are only valid if the following  
country symbol is on the appliance. If this  
symbol is not present on the appliance, it is  
necessary to refer to the technical instructions  
which will provide the necessary information  
concerning the modification of the appliance  
to the conditions of use for the country.  
• Immediately call your gas supplier from a  
neighbor's phone. Follow the gas supplier's  
instructions.  
• If you cannot reach your gas supplier, call  
the fire department.  
- Installation and service must be performed by a  
qualified installer, service agency, or the gas  
supplier.  
These instructions are valid for the following  
countries: GB, IE  
Printed in U.S.A. Copyright 2005  
Please contact your Heat & Glo dealer with any  
questions or concerns. For the number of your nearest  
Heat & Glo dealer, please call 1-888-427-3973.  
Heat & Glo, a brand of Hearth & Home Technologies Inc.  
20802 Kensington Boulevard, Lakeville, MN 55044  
This product is covered by one or more of the following patents: (United States) 4,112,913; 4,408,594; 4,422,426; 4,424,792; 4,520,791; 4,793,322;  
4,852,548; 4,875,464; 5,000,162; 5,016,609; 5,076,254 5,191,877; 5,218,953; 5,328,356; 5,429,495; 5,452,708; 5,542,407; 5,613,487; (Australia)  
543790; 586383; (Canada) 1,123,296; 1,297,746; 2,195,264; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
1
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Table of Contents  
Safety and Warning Information.................................................. 2  
Service Parts List ......................................................................... 4  
Section 1: Approvals and Regulations .................................... 13  
Appliance Certification ................................................................................. 13  
Installation Regulations ................................................................................ 13  
Section 2: Getting Started......................................................... 13  
Introducing the Heat & Glo Gas Fireplaces .................................................. 13  
Pre-install Preparation ................................................................................. 13  
Section 3: Installing the Fireplace ............................................ 17  
Step 1. Locating the Fireplace .................................................................... 17  
Step 2. Framing the Fireplace ..................................................................... 17  
Step 3. Installing the Flue System .............................................................. 20  
A. Flue SystemApprovals .......................................................... 20  
B. Installing Flue Components ................................................... 27  
C. Flue Termination .................................................................... 29  
Step 4. Positioning, Leveling, and Securing the Fireplace ........................... 32  
Step 5. The Gas Control System ................................................................ 32  
Step 6. The Gas Supply Line ...................................................................... 33  
Step 7. Gas Pressure Requirements........................................................... 33  
Step 8. Wiring the Fireplace........................................................................ 34  
Step 9. Finishing......................................................................................... 34  
Step 10. Installing Trim, Logs & Ember Material .......................................... 35  
Installing the Trim .......................................................................... 35  
Positioning the Logs...................................................................... 35  
Attachment of Lower DoorAssembly ............................................. 35  
Placing the Ember Material ........................................................... 38  
Step 11. Before Lighting the Fireplace ........................................................ 41  
Step 12. Lighting the Fireplace ................................................................... 41  
After the Installation ..................................................................................... 41  
Section 4: Maintaining and Servicing Your Fireplace............. 42  
Section 5: Troubleshooting ...................................................... 43  
Î = Contains updated information.  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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Service Parts List  
PIER-HVB-CE  
Beginning Manufacturing Date: 6-04  
Ending Manufacturing Date: ______  
Service Parts Diagram  
9
6
4
3
2
1
8
7
5 Log Assembly  
Part number list on following page.  
*
4
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(NG, LP) Exploded Parts Diagram  
PIER-HVB-CE  
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on your dealers VIP site. When ordering,  
supply serial and model numbers to ensure correct service parts.  
ITEM  
COMMON PART  
SERIAL #  
PART NUMBER  
582-833  
Burner Orifice NG (#33DMS)  
Burner Orifice LP (#51DMS)  
Burner Orifice Butane (#53DMS)  
End Glass Assembly  
582-851  
582-853  
1
2
3
3
4
5
6
7
8
9
GLA-MS  
Glass Door Assembly  
GLA-6TROC  
2068-011  
2068-013  
2068-020  
LOGS-ST-CE  
2068-040  
2068-041  
2069-042  
SRV2005-730  
2006-136  
2006-137  
2068-144  
2005-790  
546-250A  
561-330A  
537-300  
Burner Assembly (NG)  
Burner Assembly (LP & Butane)  
Log Grate  
Log Set Assembly (Sold as set only)  
Dress Guard Assembly  
Lower Door  
End Panel Assembly  
Side Refractory  
Non-Combustible Board (Side)  
Non-Combustible Board (End)  
Door Stop  
Lava Rock Bag  
Junction Box  
Mesh Assembly, Small End  
Mesh Assembly  
Fiber Glass Rope  
060-455  
Mineral Wool  
050-721  
Glass Latch Assembly  
Bracket, Junction Box  
ACCESSORIES  
386-122A  
2068-106  
Hood, black  
SRV2005-190  
SRV2006-194  
GFK-240V  
MV-STAT  
Hood End, black  
Fan Kit  
Wall Thermostat Kit  
Wall Switch Kit, Off White  
Wall Switch Kit, White  
Conversion Kit, NG  
Conversion Kit, LP  
Conversion Kit, Butane  
Regulator, NG  
WSK-21  
WSK-21-W  
NGK-ST-CE  
LPK-ST-CE  
BGK-ST-CE  
230-1570  
Regulator, LP, Butane  
Pilot Orifice NG  
230-4520  
529-512  
Pilot Orifice LP  
200-2630  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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5
Service Parts  
ST-HVB-CE  
Beginning Manufacturing Date: 6-04  
Ending Manufacturing Date: ______  
Service Parts Diagram  
7
3
5
2
6
1
4 Log Assembly  
Part number list on following page.  
*
6
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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(NG, LP) Exploded Parts Diagram  
ST-HVB-CE  
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on your dealers VIP site. When ordering,  
supply serial and model numbers to ensure correct service parts.  
ITEM  
COMMON PART  
SERIAL #  
PART NUMBER  
582-833  
Burner Orifice NG (#33DMS)  
Burner Orifice LP (#51DMS)  
Burner Orifice Butane (#53DMS)  
Glass Door Assembly  
582-851  
582-853  
1
2
2
3
4
5
6
7
GLA-6TROC  
2068-011  
2068-013  
2068-020  
LOGS-ST-CE  
2068-040  
2068-041  
SRV2005-730  
2006-136  
2068-144  
2005-790  
546-250A  
561-330A  
537-300  
Burner Assembly (NG)  
Burner Assembly (LP & Butane)  
Log Grate  
Log Set Assembly (Sold as set only)  
Dress Guard Assembly  
Lower Door  
Side Refractory  
Non-Combustible Board (Side)  
Door Stop  
Lava Rock Bag  
Junction Box  
Mesh Assembly, Small End  
Mesh Assembly  
Fiber Glass Rope  
Mineral Wool  
060-455  
050-721  
Glass Latch Assembly  
Bracket, Junction Box  
ACCESSORIES  
Hood, black  
386-122A  
2068-106  
SRV2005-190  
SRV2006-194  
GFK-240V  
MV-STAT  
Hood End, black  
Fan Kit  
Wall Thermostat Kit  
Wall Switch Kit, Off White  
Wall Switch Kit, White  
Conversion Kit, NG  
Conversion Kit, LP  
Conversion Kit, Butane  
Regulator, NG  
WSK-21  
WSK-21-W  
NGK-ST-CE  
LPK-ST-CE  
BGK-ST-CE  
230-1570  
Regulator, LP, Butane  
Pilot Orifice NG  
230-4520  
529-512  
Pilot Orifice LP  
200-2630  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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7
LCOR-HVB-CE  
Service Parts  
Beginning Manufacturing Date: 6-04  
Ending Manufacturing Date: ______  
Service Parts Diagram  
9
1
8
2
6
4
3
7
5 Log Assembly  
Part number list on following page.  
*
8
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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(NG, LP) Exploded Parts Diagram  
LCOR-HVB-CE  
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on your dealers VIP site. When ordering,  
supply serial and model numbers to ensure correct service parts.  
ITEM  
COMMON PART  
SERIAL #  
PART NUMBER  
582-833  
Burner Orifice NG (#33DMS)  
Burner Orifice LP (#51DMS)  
Burner Orifice Butane (#53DMS)  
End Glass Assembly  
582-851  
582-853  
1
2
3
3
4
5
6
7
8
GLA-MS  
Glass Door Assembly  
GLA-6TROC  
2068-011  
2068-013  
2068-020  
LOGS-ST-CE  
2068-040  
2068-041  
2069-042  
2006-136  
2006-137  
2068-144  
2005-790  
546-250A  
561-330A  
537-300  
Burner Assembly (NG)  
Burner Assembly (LP & Butane)  
Log Grate  
Log Set Assembly (Sold as set only)  
Dress Guard Assembly  
Lower Door  
End Panel Assembly  
Non-Combustible Board (Side)  
Non-Combustible Board (End)  
Door Stop  
Lava Rock Bag  
Junction Box  
Mesh Assembly, Small End  
Mesh Assembly  
Fiber Glass Rope  
060-455  
Mineral Wool  
050-721  
Glass Latch Assembly  
Bracket, Junction Box  
Side Refractory  
386-122A  
2068-106  
SRV2005-730  
SRV2005-731  
Back Refractory  
ACCESSORIES  
Hood, black  
SRV2005-190  
SRV2006-194  
GFK-240V  
MV-STAT  
Hood End, black  
Fan Kit  
Wall Thermostat Kit  
Wall Switch Kit, Off White  
Wall Switch Kit, White  
Conversion Kit, NG  
Conversion Kit, LP  
Conversion Kit, Butane  
Regulator, NG  
WSK-21  
WSK-21-W  
NGK-ST-CE  
LPK-ST-CE  
BGK-ST-CE  
230-1570  
Regulator, LP, Butane  
Pilot Orifice NG  
230-4520  
529-512  
Pilot Orifice LP  
200-2630  
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9
RCOR-HVB-CE  
Service Parts  
Beginning Manufacturing Date: 6-04  
Ending Manufacturing Date: ______  
Service Parts Diagram  
11  
12  
9
10  
4
6
3
1
8
2
7
5 Log Assembly  
Part number list on following page.  
*
10  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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(NG, LP) Exploded Parts Diagram  
RCOR-HVB-CE  
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on your dealers VIP site. When ordering,  
supply serial and model numbers to ensure correct service parts.  
ITEM  
COMMON PART  
SERIAL #  
PART NUMBER  
582-833  
Burner Orifice NG (#33DMS)  
Burner Orifice LP (#51DMS)  
Burner Orifice Butane (#53DMS)  
End Glass Assembly  
582-851  
582-853  
1
2
3
3
4
5
6
7
8
GLA-MS  
Glass Door Assembly  
GLA-6TROC  
2068-011  
2068-013  
2068-020  
LOGS-ST-CE  
2068-040  
2068-041  
2069-042  
SRV2005-730  
SRV2005-731  
2006-136  
2006-137  
2068-144  
2005-790  
546-250A  
561-330A  
537-300  
Burner Assembly (NG)  
Burner Assembly (LP & Butane)  
Log Grate  
Log Set Assembly (Sold as set only)  
Dress Guard Assembly  
Lower Door  
End Panel Assembly  
Side Refractory  
Back Refractory  
Non-Combustible Board (Side)  
Non-Combustible Board (End)  
Door Stop  
Lava Rock Bag  
Junction Box  
Mesh Assembly, Small End  
Mesh Assembly  
Fiber Glass Rope  
060-455  
Mineral Wool  
050-721  
Glass Latch Assembly  
Bracket, Junction Box  
ACCESSORIES  
386-122A  
2068-106  
Hood, black  
SRV2005-190  
SRV2006-194  
GFK-240V  
MV-STAT  
Hood End, black  
Fan Kit  
Wall Thermostat Kit  
Wall Switch Kit, Off White  
Wall Switch Kit, White  
Conversion Kit, NG  
Conversion Kit, LP  
Conversion Kit, Butane  
Regulator, NG  
WSK-21  
WSK-21-W  
NGK-ST-CE  
LPK-ST-CE  
BGK-ST-CE  
230-1570  
Regulator, LP, Butane  
Pilot Orifice NG  
230-4520  
529-512  
Pilot Orifice LP  
200-2630  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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11  
PIER-HVB-CE, ST-HVB-CE  
L&RCOR-HVB-CE  
Í
Service Parts  
Beginning Manufacturing Date: 6-04  
Ending Manufacturing Date: ______  
ValveAssembly  
Standing Pilot  
ValveAssembly  
8
9
4
5
13  
12  
6
11  
10  
8
1
2
3
ITEM  
1
DESCRIPTION  
SERIAL #  
PART NUMBER  
302-330A  
060-521A  
060-524  
Shut Off Valve Assembly  
ON/OFF Wire Assembly  
SIT Valve NG  
2
3
3
SIT Valve NG  
060-526  
4
Elbow Flex Assembly  
Burner Neck Gasket  
Valve Plate Gasket  
Piezo Ignitor  
530-302A  
438-407  
5
6
2005-140  
219-513  
7
8
Pilot Assembly NG  
Pilot Assembly LP  
Pilot Bracket  
529-540A  
529-541A  
2068-114  
2068-115  
2068-111  
2068-113  
2068-112  
107-559A  
8
9
10  
11  
11  
12  
Valve Bracket  
Offset Bracket  
Burner Leg  
Pilot Support  
20" Wire Harness  
12  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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Approvals and Regulations  
1
Appliance Certification  
Installation Regulations  
Before installation check that local distribution conditions,  
nature of gas and pressure, and adjustment of the appliance  
are compatible.  
The Heat & Glo fireplace models discussed in this Installers  
Guide have been tested to certification standards and listed  
by the applicable laboratories.  
This appliance must be installed with the rules in force, and  
used only in a sufficiently ventilated space. Consult  
instructions before installation and use of this appliance.  
Certification  
MODELS: PIER-HVB-CE, ST-HVB-CE,  
LCOR-HVB-CE, RCOR-HVB-CE  
LABORATORY: Advantica  
TYPE: Gas Fireplace  
STANDARD: BS EN 613:2001  
DIRECTIVE: GAD90/396/EEC  
Getting Started  
2
Introducing the Heat & Glo Gas Fireplaces  
The Heat & Glo Warranty will be voided by, and Heat & Glo  
disclaims any responsibility for, the following actions:  
Heat & Glo direct flue gas fireplaces are designed to oper-  
ate with all combustion air siphoned from outside of the  
building and all exhaust gases expelled to the outside.  
Installation of any damaged fireplace or flue system com-  
ponent.  
Modification of the fireplace or direct flue system.  
Installation other than as instructed by Heat & Glo.  
Improper positioning of the gas logs or the glass door.  
Installation and/or use of any component part not manu-  
factured and approved by Heat & Glo, not withstanding  
any independent testing laboratory or other party approval  
of such component part or accessory.  
The information contained in this Installers Guide, unless  
noted otherwise, applies to all models and gas control  
systems. Gas fireplace diagrams, including the dimensions,  
are shown in this section.  
Pre-install Preparation  
This gas fireplace and its components are tested and safe  
when installed in accordance with this Installers Guide.  
Report to your dealer any parts damaged in shipment,  
particularly the condition of the glass. Do not install any  
unit with damaged, incomplete, or substitute parts.  
ANY SUCH ACTION MAY POSSIBLY CAUSE A FIRE  
HAZARD.  
When planning a fireplace installation, it’s necessary  
to determine:  
Where the unit is to be installed.  
The flue system configuration to be used.  
Gas supply piping.  
The flue system components are shipped in separate pack-  
ages. The gas logs are packaged separately and must be  
field installed.  
Electrical wiring.  
Framing and finishing details.  
Read all of the instructions before starting the instal-  
lation. Follow these instructions carefully during the  
installation to ensure maximum safety and benefit.  
Failure to follow these instructions will void the own-  
er’s warranty and may present a fire hazard.  
Whether optional accessories—devices such as a fan,  
wall switch, or remote control—are desired.  
If the fireplace is to be installed on carpeting, tile or  
any combustible material other than wood flooring, it  
should be installed on a metal or wood panel that  
extends the full width and depth of the fireplace.  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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13  
5-14  
(133mm)  
1/2  
(13mm)  
(2)  
12  
(306mm)  
Ø8  
(204mm)  
12  
(305mm)  
17-3/4  
(451mm)  
Ø8  
(204mm)  
42-5/8  
(1082mm)  
ELECTRICAL  
ACCESS  
42  
17-3/4  
(451mm)  
17-15/16  
(456mm)  
(1067mm)  
34-3/4  
(882mm)  
GAS LINE  
ACCESS  
9-5/8  
(245mm)  
9-11/16  
(245mm)  
24  
(610mm)  
2-5/16  
(58mm)  
32-1/8  
(816mm)  
4-1/16  
(102mm)  
37-7/16  
(950mm)  
4-3/4  
(121mm)  
4-1/2  
(114mm)  
TOP FLUE  
COLLARS  
TOP STANDOFFS  
REAR FLUE  
COLLARS  
GAS CONTROLS  
& LABELS  
GAS LINE  
ACCESS  
ELECTRICAL  
ACCESS  
Figure 1. Diagram of the PIER-HVB-CE  
14  
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5-14  
(133mm)  
1/2  
(13mm)  
(4)  
12  
(306mm)  
Ø8  
(204mm)  
Ø8  
(204mm)  
12  
(305mm)  
46-5/8  
(1183mm)  
42  
(1067mm)  
32-5/16  
(820mm)  
ELECTRICAL  
4-1/2  
(114mm)  
34-3/4  
(882mm)  
ACCESS  
21  
(533mm)  
GAS LINE  
ACCESS  
8-1/2  
(216mm)  
2-5/16  
(58mm)  
4-1/16  
(102mm)  
36-3/16  
(919mm)  
24  
(610mm)  
2-9/16  
(64mm)  
4-1/2  
(114mm)  
4-3/4  
(121mm)  
TOP FLUE  
COLLARS  
TOP STANDOFFS  
REAR FLUE  
COLLARS  
GAS CONTROLS  
& LABELS  
GAS LINE  
ACCESS  
ELECTRICAL  
ACCESS  
Figure 2. Diagram of the ST-HVB-CE  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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15  
5-14  
(133mm)  
1/2  
(13mm)  
(4)  
Ø8  
(204mm)  
12  
(306mm)  
12  
(305mm)  
42-5/8  
(1082mm)  
17-3/4  
(451mm)  
Ø8  
(204mm)  
ELECTRICAL  
ACCESS  
42  
GAS LINE  
ACCESS  
(1067mm)  
17-15/16  
(456mm)  
17-15/16  
(456mm)  
34-3/4  
(882mm)  
2-9/16  
(64mm)  
9-11/16  
(245mm)  
10  
(254mm)  
9-11/16  
(245mm)  
32-1/8  
(816mm)  
24-1/8  
(612mm)  
2-5/16  
(58mm)  
7-1/4  
(184mm)  
37-7/16  
(950mm)  
29-1/4  
(743mm)  
4-3/4  
(121mm)  
TOP STANDOFFS  
TOP FLUE  
COLLARS  
REAR FLUE  
COLLARS  
GAS LINE  
ACCESS  
GAS CONTROLS  
& LABELS  
ELECTRICAL  
ACCESS  
Figure 3. Diagram of the LCOR-HVB-CE and RCOR-HVB-CE  
16  
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Installing the Fireplace  
3
Step 1. Locating the Fireplace  
Minimum Clearances  
from the Fireplace to Combustible Materials  
The diagram below shows space and clearance require-  
ments for locating a fireplace within a room.  
mm  
inches  
Glass Sides or Ends ......... 914..................... 36  
Floor ................................... 0 ....................... 0  
Rear Flue ........................... 13 ..................... 1/2  
Metal Sides or Ends .......... 13 ..................... 1/2  
Top ..................................... 64 ................... 2 1/2  
Ceiling* ............................. 787..................... 31  
GLASS  
GLASS  
RCOR-HVB-CE  
PIER-HVB-CE  
TOP VIEW  
GLASS  
TOP VIEW  
* The clearance to the ceiling is measured from the top of  
the unit, excluding the standoffs (see Figures 37 & 38).  
914 mm  
GLASS  
GLASS  
The distance from the unit to combustible construction is to  
be measured from the unit outer wrap surface to the com-  
bustible construction, NOT from the screw heads that se-  
cure the unit together.  
914 mm  
914 mm  
Minimum Clearances  
from the Flue Pipe to Combustible Materials  
914 mm  
914 mm  
GLASS  
mm  
Inches  
Vertical Sections. ............ 25 ................ 1  
GLASS  
Horizontal Sections  
ST-HVB-CE  
TOP VIEW  
Top .................................... 75 ................ 3  
Bottom .............................. 25 ................ 1  
Sides ................................ 25 ................ 1  
LCOR-HVB-CE  
TOP VIEW  
914 mm  
At Wall Firestops  
GLASS  
Top ................................... 63.7 ............ 2 1/2  
Bottom .............................. 13 ...............1/2  
Sides ................................ 25 ................ 1  
GLASS  
914 mm  
Figure 4. Fireplace Dimensions and Locations  
For minimum clearances, see the direct flue termination  
clearance diagrams on pages 30 and 31 in this manual.  
Clearance Requirements  
Step 2. Framing the Fireplace  
The top, back, and sides of the fireplace are defined by  
stand-offs. The minimum clearance to a perpendicular wall  
extending past the face of the fireplace is 25 mm (1 in.). The  
metal ends of the fireplace may NOT be recessed into  
combustible construction.  
Fireplace framing can be built before or after the fireplace is  
set in place. Framing should be positioned to accommo-  
date wall coverings and fireplace facing material. The dia-  
gram below shows framing reference dimensions.  
CAUTION: MEASURE FIREPLACE DIMENSIONS AND  
VERIFY FRAMING METHODS AND WALL COVERING  
DETAILS BEFORE FRAMING.  
WARNING: FRAMING DIMENSIONS ASSUME  
USE OF 1/2 INCH THICK WALL COVERING  
!
MATERIALS ON EXTERIOR OF FRAMING ONLYAND  
NO SHEETROCK ON INTERIOR OF FRAMING.  
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17  
Shows center of 254mm x 305mm (10”x12”) flue framing holes for top and rear flueing.  
The center of the hole is 25.4mm (one inch) above the center of the horizontal flue pipe.  
E
D
Framing should be constructed  
of 51mm x 102mm (2” x 4”)  
lumber or heavier.  
PIER-HVB-CE  
ST-HVB-CE  
L & R-COR-HVB-CE  
B
B
B
C
A
A
A
C
C
NOTE: DIMENSIONS SHOWN IN CENTIMETERS AND (INCHES).  
Model  
A
B
C
D
E
PIER-HVB-CE  
ST-HVB-CE  
107 (42-1/8)  
121 (47-5/8)  
107 (42-1/8)  
108 (42-1/2)  
108 (42-1/2)  
108 (42-1/2)  
58 (23)  
58 (23)  
73 (28-3/4)  
91 (35-3/4)  
91 (35-3/4)  
91 (35-3/4)  
122 (48)  
122 (48)  
122 (48)  
L&RCOR-HVB-CE  
Figure 5. Framing Dimensions  
18  
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102mm  
(4 in.)  
152mm  
(6 in.)  
305mm  
(12 in.)  
DVP4  
DVP6  
DVP12  
362mm  
(14-1/4 in.)  
310mm  
(12-3/16 in.)  
MAX.  
610mm  
(24 in.)  
DVP12A  
914mm  
(36 in.)  
51mm (2 in.)  
MIN.  
1219mm  
(48 in.)  
251mm  
(9-7/8 in.)  
DVP24  
45.0O  
261mm  
(10-1/4 in.)  
DVP45  
DVP36  
286mm  
(11-1/4 in.)  
185mm  
(7-1/4 in.)  
32mm (1-1/4 in.) TYP  
DVP48  
218mm  
(8-9/16 in.)  
18mm  
(1/2 in.) TYP  
320mm  
(12-9/16 in.)  
DVP90ST  
NOTE: PIPES OVERLAP 32mm (1-1/4”)  
AT EACH JOINT.  
Figure 6. DVP-Series Direct Flue Component Specifications (127mm (5”) inner pipe / 203mm (8”) outer pipe)  
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19  
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Identifying Flue Components  
Step 3. Installing the Flue System  
The flue systems installed on this gas fireplace may in-  
clude one, two, or three 90° elbow assemblies. The rela-  
tionships of vertical rise to horizontal run in flue configura-  
tions using 90° elbows MUST BE strictly adhered to. The  
rise to run relationships are shown in the flueing drawings  
and tables. Refer to the diagrams on the next several pages.  
A. Flue System Approvals  
These models are approved to use DVP series direct flue  
pipe components and terminations (see Figures 6 and 7).  
Approved flue system components are labeled for identifi-  
cation. This pipe is tested and listed as an approved com-  
ponent of the fireplace. The pipe is tested to be run inside  
an enclosed wall. There is no requirement for inspection  
openings at each joint within the wall. There is no required  
pitch for horizontal flue runs. NO OTHER FLUEING SYS-  
TEMS OR COMPONENTS MAYBE USED.  
NOTE: Two 45° elbows may be used in place of one  
90° elbow. Rise to run ratios in the flue system must  
be followed if 45° elbows are used.  
This model has a 450 elbow built into it. It may be posi-  
tioned to flue either horizontal or vertical. Depending on the  
installation, decide which direction the elbow should be fac-  
ing. Remove the 8 screws from the corner cover plate. Po-  
sition the 450 elbow as desired and replace the corner cov-  
er plate with the 8 screws.  
Detailed installation instructions are included with each flue  
termination kit and should be used in conjunction with this  
Installers Guide.  
The flame and ember appearance may vary based on the  
type of fuel burned and the flueing configuration used.  
VERTICAL  
TERMINATION  
STORM COLLAR  
ROOF FLASHING  
HORIZONTAL  
TERMINATION  
WALL FIRESTOP  
PIPE LENGTH  
90 DEGREE  
ELBOW  
Terminations Kits  
CEILING  
FIRESTOP  
DVP-TRAP  
SERIES  
DVP-TVHW  
Figure 7. Flue System Components and Termination Kits  
20  
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STRAIGHT UP  
VERTICAL FLUEING  
V (FT.)  
CAP  
12.2M MAX. (40 FT.)  
Figure 8  
STRAIGHT OUT  
HORIZONTALFLUEING  
H
Max. Run  
610 mm (24 in.)  
H
Figure 9.  
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21  
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NATURAL GAS - FLUEING WITH ONE 90° ELBOW  
V (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
H (FT.)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
18’ MAX. (5.5m)  
6’ MIN. (1.83m)  
V + H = 40’ MAX. (12.2m)(11.3m)  
PROPANE/BUTANE-FLUEINGWITHONE90°ELBOW  
V (FT.)  
H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
6’ MIN. (1.83m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
12’ MAX. (3.6m)  
V
H
V + H = 40’ MAX. (12.2m)  
Figure 10. Flueing with One 90° Elbow  
H
V
NATURAL GAS  
PROPANE / BUTANE  
FLUEING WITH ONE 90° ELBOW  
FLUEING WITH ONE 90° ELBOW  
V (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
H (FT.)  
V (FT.)  
H (FT.)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
V + H = 40’ MAX. (12.2m)  
V + H = 40’ MAX. (12.2m)  
Figure 11. Flueing with One 90° Elbow  
22  
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H
V
1
NATURAL GAS  
FLUEING WITH TWO 90° ELBOWS  
H
1
V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
V + H + H1 = 40’ MAX. (12.2m)  
H + H1 = 15’ MAX. (4.5m)  
PROPANE / BUTANE  
FLUEING WITH TWO 90° ELBOWS  
1
V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
V + H + H1 = 40’ MAX. (12.2m)  
H + H1 = 10’ MAX. (3.0m)  
V
1
NATURAL GAS  
FLUEING WITH TWO 90° ELBOWS  
V + V1 (FT.)  
H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
V
H
V + V1 + H = 40’ MAX. (12.2m)  
PROPANE / BUTANE  
FLUEING WITH TWO 90° ELBOWS  
V + V1 (FT.)  
H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
1
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
V + V + H = 40’ MAX. (12.2m)  
Figure 12. Flueing with Two 90° Elbows  
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23  
NATURAL GAS  
PROPANE / BUTANE  
FLUEING WITH TWO 90° ELBOWS  
FLUEING WITH TWO 90° ELBOWS  
1
V (FT.)  
H + H (FT.)  
1
V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
V + H + H1 = 40’ MAX. (12.2m)  
V + H + H1 = 40’ MAX. (12.2m)  
1
H + H = 15’ MAX. (4.5m)  
1
H + H = 10’ MAX. (3.0m)  
H
1
V
H
Figure 13.  
Flueing with Two 90° Elbows  
NATURAL GAS  
PROPANE / BUTANE  
FLUEING WITH TWO 90° ELBOWS  
FLUEING WITH TWO 90° ELBOWS  
1
V (FT.)  
H + H (FT.)  
1
V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
V + H + H1 = 40’ MAX. (12.2m)  
V + H + H1 = 40’ MAX. (12.2m)  
1
H + H = 10’ MAX. (3.0m)  
1
H + H = 15’ MAX. (4.5m)  
V
H
1
H
Figure 14. Flueing with Two 90° Elbows  
24  
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NATURAL GAS  
PROPANE / BUTANE  
FLUEING WITH THREE 90° ELBOWS  
FLUEING WITH THREE 90° ELBOWS  
1
1
V + V (FT.)  
H + H (FT.)  
1
1
V + V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
V+ V1 + H + H1 = 36’ MAX. (10.9m)  
1
+ H + H = 36’ MAX. (10.9m)  
V+ V1  
1
H + H = 15’ MAX. (4.5m)  
1
H + H = 10’ MAX. (3.0m)  
V
1
V
H
1
H
V
H
2
H
1
H
NATURAL GAS  
FLUEING WITH THREE 90° ELBOWS  
PROPANE / BUTANE  
FLUEING WITH THREE 90° ELBOWS  
1
1
2
V + V (FT.)  
H + H + H (FT.)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
1
1
2
V + V (FT.)  
H + H + H (FT.)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
V+ V1 + H + H1 + H2 = 36’ MAX. (10.9)  
V+ V1 + H + H1 + H2 = 36’ MAX. (10.9)  
1
H + H  
= 12’ MAX. (3.6m)  
+ H2  
1
H + H  
= 8’ MAX. (2.4m)  
+ H2  
Figure 15. Flueing with three 90° elbows  
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25  
NATURAL GAS  
PROPANE / BUTANE  
FLUEING WITH THREE 90° ELBOWS  
FLUEING WITH THREE 90° ELBOWS  
1
1
V + V (FT.)  
H + H (FT.)  
1
1
V + V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
V+ V1 + H + H1 = 36’ MAX. (10.9m)  
1
+ H + H = 36’ MAX. (10.9m)  
V+ V1  
1
H + H = 12’ MAX. (3.6m)  
1
H + H = 8’ MAX. (2.4m)  
H
1
V
1
V
H
V
1
NATURAL GAS  
FLUEING WITH THREE 90° ELBOWS  
1
1
V + V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
3' MAX. (914mm)  
6' MAX. (1.83m)  
9' MAX. (2.7m)  
12' MAX. (3.6m)  
15’ MAX. (4.5m)  
H
1
V
H
V+ V1 + H + H1 = 36’ MAX. (10.9m)  
1
H + H = 15’ MAX. (4.5m)  
PROPANE / BUTANE  
FLUEING WITH THREE 90° ELBOWS  
1
1
V + V (FT.)  
H + H (FT.)  
1' MIN. (305mm)  
2' MIN. (610mm)  
3' MIN. (914mm)  
4' MIN. (1.22m)  
5’ MIN. (1.5m)  
2' MAX. (610mm)  
4' MAX. (1.22m)  
6’ MAX. (1.83m)  
8' MAX. (2.4m)  
10' MAX. (3.0m)  
1
+ H + H = 36’ MAX. (10.9m)  
V+ V1  
1
H + H = 10’ MAX. (3.0m)  
Figure 16. Flueing with three 90° elbows  
26  
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B. Installing Flue Components  
HEAT  
SHIELD  
After determining which direction the 45O elbow will be used  
follow flueing instructions accordingly.  
ARROWS  
This fireplace comes ready to flue horizontally. Before  
attaching additional flue pipe, inspect 45O elbow  
connection to unit starting collar, if required, snap  
in place.  
ELBOW  
SEAM  
ELBOW  
To flue off the unit vertically, the elbow cover plate must  
first be removed from the unit (see Figure 17).  
The elbow can be removed from the unit by aligning the  
seams of the elbow to the arrows on the surrounding  
heat shield (see Figure 18).  
FRONT VIEW  
Position the elbow in the vertical position. Snap in place  
with the starting collar.  
Replace the elbow cover plate aligning it with the elbow  
and secure in place with the 8 screws.  
TOP VIEW  
Figure 18  
Place the rope ring around the first section of pipe and  
slide it up against the cover plate.  
1. Attach the First Flue Component to the  
Starting Collars  
NOTE: The rope ring is needed for the heat manage-  
ment and to prevent cold air infiltration.  
To attach the first flue component to the starting collars of  
the fireplace:  
ELBOW COVER PLATE  
• Slide the first flue section onto the unit and push in until  
they snap lock in position.  
• Rotate this section to the desired position.  
• Using the two tabs provided on the elbow cover plate,  
secure the first section of flueing to the fireplace with two  
screws.  
Refer to Cinch Pipe and Termination Cap installation  
instructions.  
If the installation is for a termination cap attached directly  
to the fireplace, skip to the sections, Install Firestops and  
Flue Termination.  
Figure 17  
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27  
2. Continue Adding Flue Components  
HEAT SHIELD  
Refer to Cinch Pipe and Termination Cap installation in-  
structions.  
TRIM HEAT  
SHIELD IF TOO  
LONG, ADD TO  
SHIELD IF TOO  
SHORT  
• Continue adding flue components, locking each succeed-  
ing component into place.  
• Ensure that each succeeding flue component is secure-  
ly fitted and locked into the preceding component in the  
flue system. Securing pipe sections with a maximum of  
two screws is recommended.  
EXTERIOR  
FIRESTOP  
INTERIOR  
FIRESTOP  
• 90° elbows may be installed and rotated to any point  
around the preceding component’s vertical axis. If an el-  
bow does not end up in a locked position with the pre-  
ceding component, attach with a minimum of two (2)  
sheet metal screws.  
Figure 20. Heat Shield, Interior & Exterior Firestops  
3. Install Support Brackets  
Refer to Cinch Pipe and Termination Cap installation in-  
structions.  
For Vertical Runs - One ceiling firestop is REQUIRED at  
the hole in each ceiling through which the flue passes.  
To install firestops for vertical runs that pass through ceilings:  
4. Install Firestops  
• Position a plumb bob directly over the center of the verti-  
cal flue component.  
For Horizontal Runs - Firestops are REQUIRED on both  
sides of a combustible wall through which the flue passes.  
NOTE: Model DVP-TRAP does not need an exterior  
firestop on an exterior combustible wall. The firestop is  
built into the cap.  
• Mark the ceiling to establish the centerpoint of the flue.  
• Drill a hole or drive a nail through this centerpoint.  
To install firestops for horizontal runs that pass through either  
interior or exterior walls:  
• Check the floor above for any obstructions, such as wir-  
ing or plumbing runs.  
• Cut a 10” x 12” (254mm X 305mm) hole through the wall.  
• Reposition the fireplace and flue system, if necessary, to  
accommodate the ceiling joists and/or obstructions.  
NOTE: The center of the hole is one (1) inch (25.4mm)  
above the center of the horizontal flue pipe.  
• Cut an 10-inch X 10-inch (254mm x 254mm) hole through  
the ceiling, using the centerpoint previously marked.  
• Position the firestops on both sides of the hole previ-  
ously cut and secure the firestops with nails or screws.  
• Frame the hole with framing lumber the same size as the  
ceiling joists.  
• The heat shields of the firestops MUST BE placed to-  
wards the top of the hole.  
• Continue the flue run through the firestops.  
NOTE: There must be NO INSULATION or other  
combustibles inside the framed firestop opening.  
10" (254mm)  
10" (254mm)  
CHIMNEY  
HOLE  
10"  
INTERIOR  
WALL SHIELD  
EXISTING CEILING  
JOISTS  
NEW  
FRAMING  
MEMBERS  
CEILING  
12"  
Figure 21. Hole & New Framing Members  
Figure 19. 10" x 12" Hole and Flue Pipe  
28  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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If the area above the ceiling is NOT an attic, position and  
secure the ceiling firestop on the ceiling side of the previously  
cut and framed hole.  
C. Flue Termination  
For Horizontal Terminations - To attach and secure the  
termination to the last section of horizontal flue refer to the  
Cinch Pipe and Termination Cap installation instructions.  
• Push on and snap lock as described at the beginning of  
the Installing Flue Components section.  
• The termination kit should pass through the wall firestops  
from the exterior of the building.  
JOIST  
• Adjust the termination cap to its final exterior position on  
the building and interlock the flue sections.  
WARNING: THE TERMINATION CAPMUST BE  
POSITIONED SO THAT THE ARROW IS  
POINTING UP.  
!
CEILING  
For trapezoidal cap termination kits:  
NAILS (4 REQUIRED)  
CEILING FIRESTOP  
• Using screws secure the cap to the exterior wall through  
the flanges in the cap.  
Figure 22. Ceiling Firestop (Ceiling Side)  
WARNING: FLUEING TERMINALS SHALL  
NOT BE RECESSED INTO AWALL OR SID-  
!
If the area above the ceiling IS an attic, position and secure  
the firestop on top of the previously framed hole.  
NOTE: Keep insulation away from the flue pipe at least  
25mm.  
ING. FLUE TERMINATION CLEARANCES MUST  
BE FOLLOWED TO AVOID FIRE DANGER.  
NOTE: There must be NO INSULATION or other  
combustibles inside the framed firestop opening.  
NAILS (4 REQUIRED)  
7 1/4"  
RAFTER  
(184mm)  
Figure 24. Trapezoid Termination Cap  
CEILING  
CEILING FIRESTOP  
Figure 23. Attic Firestop  
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07  
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29  
For Vertical Terminations - To locate the flue and install  
the flue sections:  
To seal the roof hole, and to divert rain and snow from the  
flue system:  
• Locate and mark the flue centerpoint on the underside of  
the roof, and drive a nail through the centerpoint.  
• Attach a flashing to the roof using nails, and use a non-  
hardening mastic around the edges of the flashing base  
where it meets the roof.  
• Make the outline of the roof hole around the centerpoint  
nail.  
• Attach a storm collar over the flashing joint to form a  
water-tight seal. Place non-hardening mastic around the  
joint, between the storm collar and the vertical pipe.  
• The size of the roof hole framing dimensions depend on the  
pitch of the roof. There MUST BE a 25.4mm clearance  
from the vertical flue pipe to combustible materials.  
• Slide the termination cap over the end of the flue pipe and  
snap into place.  
• Mark the roof hole accordingly.  
• Cover the opening of the installed flue pipes.  
• Cut and frame the roof hole.  
50.8 cm  
VERTICAL  
WALL  
LOWEST  
DISCHARGE  
OPENING  
• Use framing lumber the same size as the roof rafters  
and install the frame securely. Flashing anchored to the  
frame must withstand heavy winds.  
TERMINATION  
CAP  
• Continue to install concentric flue sections up through  
the roof hole (for inside flue installations) or up past the  
roof line until you reach the appropriate distance above  
the roof (for outside terminations).  
X
30.5 cm  
ROOF PITCH  
IS X/ 30.5 cm  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
WARNING: FOLLOWING NATIONALREGU-  
!
LATIONSAND CODES OF PRACTICE FOR  
MINIMUM CLEARANCES FROM GAS TERMINALS,  
AND PLACEMENT OF GAS TERMINAL.  
Roof Pitch  
H (min.)  
NOTE: This also pertains to vertical flue systems installed  
on the outside of the building.  
flat to 6/12  
6/12 to 7/12  
305 mm (1.0 ft.)*  
381 mm (1.25 ft.)*  
458 mm (1.5 ft.)*  
610 mm (2.0 ft.)*  
762 mm (2.5 ft.)*  
991 mm (3.25 ft.)  
1.2 m (4.0 ft.)  
1.5 m (5.0 ft.)  
1.9 m (6.0 ft.)  
2.2 m (7.0 ft.)  
2.3 m (7.5 ft.)  
over 7/12 to 8/12  
over 8/12 to 9/12  
over 9/12 to 10/12  
over 10/12 to 11/12  
over 11/12 to 12/12  
over 12/12 to 14/12  
over 14/12 to 16/12  
over 16/12 to 18/12  
over 18/12 to 20/12  
over 20/12 to 21/12  
2.5 m (8.0 ft.)  
* 91.4 cm minimum in snow regions  
Figure 25. Minimum Height from Roof to  
Lowest Discharge Opening  
30  
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M
N
P
G
R
v
A
H
D
Q
(See Note 2)  
v
B
V
L
91.4 cm  
B
v
T
v
v
B
v
S
S
Electrical  
Service  
V
V
F
v
M
I
v
X
D
V
A
J or K  
X
= VENT TERMINAL  
= AREA WHERE TERMINAL IS NOT PERMITTED  
=AIR SUPPLYINLET  
V
L
= 2.1 M ...................... clearance above paved side-  
A
B
= 30.5 cm ............... clearances above grade, veran-  
(See Note 1)  
(See Note 1)  
walk or a paved driveway lo-  
cated on public property  
da, porch, deck or balcony  
= 30.5 cm ............... clearances to window or door  
that may be opened, or to per-  
manently closed window.  
(Glass)  
M* = 50.8 cm ................. clearance under veranda, porch,  
deck, balcony or overhang  
118.9 cm ............... vinyl  
D
= 50.8 cm ............... vertical clearance to unventilat-  
ed soffit or to ventilated soffit lo-  
Alcove Applications  
cated above the terminal  
N
P
= 15.3 cm ................. non-vinyl sidewalls  
30.5 cm ................. vinyl sidewalls  
= 84.8 cm ............... for vinyl clad soffits and below  
electrical service  
= 2.4 M  
F
=
22.9 cm .............. clearance to outside corner  
______________________________Q___M_I_N___________________________________  
RMAX  
G
H
= 15.3 cm ............... clearance to inside corner  
1 cap 91.4 cm 2 x Q ACTUAL  
______________________________________________________________________  
= 91.4 cm ............... not to be installed above a gas  
meter/regulator assembly within  
91.4 cm horizontally from the cen-  
ter-line of the regulator  
2 caps  
______3__c__a_p__s________________2__._7__M_________________2_/_3__x___Q___A_C_T_U_A__L___  
4 caps 3.7 M 1/2 x Q ACTUAL  
_____________________________1__._8__M___________________1__x___Q___A_C_T_U_A_L____  
QMIN = # termination caps x 3  
RMAX = (2 / # termination caps) x QACTUAL  
I
= 91.4 cm ............... clearance to gas service regu-  
lator vent outlet  
J
= 22.9 cm ................. clearance to non-mechanical air  
supply inlet to building or the  
combustion air inlet to any other  
appliance  
= 91.4 cm ................. clearance to a mechanical (pow-  
ered) air supply inlet  
S = 15.3 cm .................. clearance from sides of  
(See Note 5)  
electrical service  
T
= 30.5 cm................... clearance above electrical  
(See Note 5)  
service  
K
* only permitted if veranda, porch, deck or balcony is fully open on a  
minimum of 2 sides beneath the floor, or meets Note 2.  
NOTE 3: Local codes or regulations may require different  
clearances.  
NOTE 4: Termination caps may be hot. Consider their proximity to  
doors or other traffic areas.  
NOTE 1: On private property where termination is less than 2.1 M  
above a sidewalk, driveway, deck, porch, veranda or balcony, use of  
a listed cap shield is suggested. (See vents components page)  
NOTE 5: Location of the vent termination must not interfere with  
access to the electrical service.  
NOTE 2: Termination in an alcove space (spaces open only on one side  
and with an overhang) are permitted with the dimensions specified for  
vinyl or non-vinyl siding and soffits. 1. There must be 91.4 cm minimum  
between termination caps. 2. All mechanical air intakes within 3.0 M of  
a termination cap must be a minimum of 91.4 cm below the termination  
cap. 3. All gravity air intakes within 91.4 cm of a termination cap must  
be a minimum of 30.5 cm below the termination cap.  
NOTE 6: Vent system termination is permitted in porch areas  
with two or more sides open. You must follow all side walls,  
overhang and ground clearances as stated in the instructions.  
NOTE 7: For terminals adjacent to walkways, terminal guards in  
accordance with BS EN 483:2001 are strongly recommended.  
Heat & Glo assumes no responsibility for the improper perfor-  
mance of the appliance when the venting system does not meet  
these requirements.  
Figure 26 Vent Termination Minimum Clearances  
CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED.  
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31  
Step 4. Positioning, Leveling, and Securing  
the Fireplace  
Step 5. The Gas Control System  
WARNING: THIS UNIT IS NOT FOR USE WITH  
!
The diagram below shows how to properly position, level,  
and secure the fireplace.  
SOLID FUEL.  
Standing  
Pilot  
Flame Sensor Rod  
NAILING  
TABS  
(BOTH  
SIDES)  
Figure 28. Gas Control System  
Standing Pilot Ignition System  
This system includes millivolt control valve, Standing Pilot,  
thermopile/thermocouple flame sensor, and piezo ignitor.  
WARNING: 230 VAC MUST NEVER BE  
CONNECTED TO A CONTROL VALVE IN A  
!
MILLIVOLT SYSTEM.  
Figure 27. Proper Positioning, Leveling, and  
Securing of a Fireplace  
• Place the fireplace into position.  
• Level the fireplace from side to side and from front to  
back.  
• Shim the fireplace with non-combustible material, such  
as sheet metal, as necessary.  
• Secure the fireplace to the framing by nailing or screwing.  
• Holes are provided in the base pan for securing the unit  
to the floor.  
32  
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• Insert insulation from the outside of the fireplace and  
pack the insulation tightly to totally seal between the  
pipe and the outer casing.  
Step 6. The Gas Supply Line  
NOTE: Have the gas supply line installed in accordance  
with local building codes by a qualified installer  
approved and/or licensed as required by the locality.  
• At the gas line access hole the gap between the supply  
piping and gas access hole can be plugged with non-  
combustible insulation to prevent cold air infiltration.  
NOTE: Before the first firing of the fireplace, the gas  
supply line should be purged of any trapped air.  
NOTE: Consult local building regulations to properly  
size the gas supply line leading to the (Rp 1/2 in.)  
hook-up at the unit.  
This threaded gas inlet connection is ISO 7-Rp 1/2 (BSP  
Rp 1/2).  
USE A WRENCH ON  
SHUT-OFF VALVE  
WHEN TIGHTENING  
GAS LINE.  
To install the gas supply line:  
MANUAL  
SHUT-OFF  
VA LVE  
• Locate the gas line access hole in the outer casing of  
the fireplace.  
FLEX CONNECTOR  
GAS VALVE  
• The gas line may be run from either side of the fireplace  
provided the hole in the outer wrap does not exceed 51mm  
(2 in.) in diameter and it does not penetrate the actual  
firebox.  
GAS LINE  
CONTROL VALVE  
ACCESS  
• Open the fireplace lower grille, insert the gas supply line  
through the gas line hole, and connect it to the shut-off  
valve.  
Figure 29. Gas Supply Line  
• When attaching the pipe, support the control so that the  
lines are not bent or torn.  
Step 7. Gas Pressure Requirements  
Pressure requirements for Heat & Glo gas fireplaces are  
shown in Table 1 below.  
• After the gas line installation is complete, all connec-  
tions must be tightened and checked for leaks with a  
commercially-available, non-corrosive leak check solu-  
tion. Be sure to rinse off all leak check solution following  
testing.  
A tap is provided on the outlet side of the gas control for a  
test gauge connection to measure the manifold pressure.  
To measure inlet pressure, provisions must be made to  
attach a test gauge to the tap immediately upstream of the  
gas supply connection to the fireplace.  
WARNING: DO NOT USE AN OPEN FLAME  
TO CHECK FOR GAS LEAKS.  
!
The fireplace and its individual shut-off valve must be  
disconnected from the gas supply piping system during  
any pressure testing of the system at test pressures in  
excess of 60 mbar.  
If the fireplace must be isolated from the gas supply piping  
system by closing an individual shut-off valve, it must be of  
the handle-less type.  
Table 1  
Natural Gas Propane  
(G20) (G31)  
Butane  
(G30)  
Natural Gas  
(G25)  
______________________________________________________________  
Inlet Pressure  
20mbar  
37 or 50mbar 30 or 50mbar 25mbar  
Manifold Pressure 4-8.7mbar 15.7-25mbar 15.7-25mbar 4-8.7mbar  
3
m
3
m
3
m
Gas Rate  
.54  
/
.24  
/
.16  
/
h
.54 m3  
/
h
h
h
Max.Input(NETCV) 9.6 kW  
9.9 kW  
DMS 51  
30  
7.9kW  
DMS 53  
30  
7.8 kW  
DMS 33  
51  
Burner Injector  
Pilot Injector  
DMS 33  
51  
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33  
Step 8. Wiring the Fireplace  
WARNING: DO NOT CONNECT 230  
VAC TO THE GAS CONTROLVALVE  
!
NOTE: Electrical wiring must be installed by a licensed electrician.  
OR THE APPLIANCE WILL MALFUNC-  
TION AND THE VALVE WILL BE DE-  
STROYED.  
For Standing Pilot Ignition Wiring  
Appliance Requirements  
Optional Accessories  
CAUTION: LABEL ALL WIRES PRIOR TO DIS-  
CONNECTION WHEN SERVICING CON-  
TROLS. WIRING ERRORS CAN CAUSE IM-  
PROPER AND DANGEROUS OPERATION.  
VERIFY PROPER OPERATION AFTER SER-  
VICING.  
Optional remote control kits require that 230 VAC be wired to the facto-  
ry installed junction box before the fireplace is permanently installed.  
Wall Switch  
Position the wall switch in the desired position on a wall. Run a maximum  
of 780cm or less length of 0.102 cm diameter minimum wire and connect  
it to the fireplace ON/OFF switch pigtails.  
Step 9. Finishing  
CAUTION: IF JOINTS BETWEEN THE FIN-  
ISHED WALLS AND THE FIREPLACE SUR-  
ROUND (TOP AND SIDES) ARE SEALED, A  
150° C. MINIMUM SEALANT MATERIAL  
MUST BE USED. THESE JOINTS ARE NOT  
REQUIRED TO BE SEALED. ONLY NON-  
COMBUSTIBLE MATERIAL (USING 150° C.  
MINIMUM ADHESIVE, IF NEEDED) CAN BE  
APPLIED AS FACING TO THE FIREPLACE  
SURROUND (SEE FIGURE 31).  
Figure 30 shows the minimum vertical and corresponding maximum  
horizontal dimensions of fireplace mantels or other combustible  
projections above the top front edge of the fireplace. See Figures 4 and  
5 for other fireplace clearances. Only non-combustible materials  
may be used to cover the black fireplace front.  
WARNING: WHEN FINISHING THE FIREPLACE, NEVER  
OBSTRUCT OR MODIFY THE AIR INLET/OUTLET GRILLES  
!
IN ANY MANNER.  
NOTE: Sheetrock or other combustible  
material such as wood can be placed on  
the top edge and sides of the fireplace.  
305mm  
280mm  
254mm  
228mm  
204mm  
178mm  
153mm  
127mm  
102mm  
77mm  
51mm  
25.4mm  
MANTEL  
ST-HVB-CE  
TOP EDGE  
SIDE EDGE  
407mm  
381mm  
356mm  
331mm  
305mm  
280mm  
254mm  
0” GAP  
229mm  
204mm  
PIER-HVB-CE and L&RCOR-HVB-CE  
178mm  
153mm  
127mm  
TOP EDGE  
SIDE EDGE  
HOOD  
NOTE: 305mm (12 in.) mantel at  
407mm (16 in.) above hood.  
Minimum Vertical and Maximum Horizontal  
Dimensions of Combustibles above Fireplace  
0” GAP  
Figure 30.  
Figure 31. Sealant Material  
34  
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Attachment of Lower Door Assembly  
Step 10. Installing Trim, Logs & Ember Material  
This unit is shipped with the door stops unattached to assist  
in the set-up of the unit. After the gas and electrical have  
been run, the door stops can be used if desired as shown  
in Figure 32.  
Installing the Trim  
Combustible materials may be brought up to the specified  
clearances on the side and top front edges of the fireplace,  
but MUST NEVER overlap onto the front face. The joints  
between the finished wall and the fireplace top and sides  
can only be sealed with a 149° C minimum sealant.  
WARNING: WHEN FINISHING THE FIREPLACE,  
NEVER OBSTRUCT OR MODIFY THE AIR INLET/  
!
OUTLET GRILLES IN ANY MANNER.  
Install optional marble and brass trim surround kits as  
desired. Marble, brass, brick, tile, or other non-combustible  
materials can be used to cover up the gap between  
combustible material (sheetrock or wood) and the fireplace.  
Do not obstruct or modify the air inlet/outlet grilles. When  
overlapping on both sides, leave enough space so that the  
bottom grille can be lowered and the trim door removed.  
DOOR  
STOPS  
SHOULDER  
BOLT  
LOWER  
DOOR  
WARNING: CHILDRENANDADULTS SHOULD  
BE ALERTED TO THE HAZARDS OF HIGH  
SHOULDER  
DOOR  
!
BOLT  
STOPS  
TEMPERATURES OF WORKING SURFACES ON  
THESE HEATERS. WORKING SURFACES INCLUDE  
ALL GLASS PANELSAND DECORATIVE DOORS.  
YOUNG CHILDREN SHOULD BE CAREFULLY  
SUPERVISED WHEN THEY ARE IN THE SAME  
ROOM AS THE APPLIANCE.  
Figure 32. Lower Door Assembly  
Log placement  
Log SetAssembly: LOGS-ST-CE  
Only for Models: ST-HVB-CE, PIER-HVB-CE and RCOR-HVB-CE  
TABS  
4
6
1
2
3
5
CAUTION: Logs are fragile. Carefully remove the logs from the packaging. Logs #4 and #5 are the same log.  
See Service Parts pages for individual assembly photos.  
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35  
1
LOG #1 (SRV2068-700): Place log #1 behind grate tabs on the second and third grate bars on the left  
rear corner. Position so that the bottom grooves fit over bars and the log is snug against the grate tabs.  
2
LOG #2 (SRV2068-701): Locate log #2 in left front corner of the log grate using bottom grooves for  
placement. Push log against grate tabs on first and second bars.  
3
LOG #3 (SRV2068-702): Position log #3 across the third, fourth and fifth grate bars and push towards  
the rear against the grate tabs on bars three and five.  
36  
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4
LOG #4 (SRV2068-703): Place log #4 in the right rear corner of the log grate using bottom grooves for  
placement. Align log #4 by using the grate corner and rear cross bar as stops.  
1
5
2
LOG #5 (SRV2068-703): Place log #5 on top of flat spot on log #1 and against the inside of log #2. Be  
careful not to reposition log #2 when placing this log.  
3
6
LOG #6 (SRV582-705): Position log #6 on top of the groove in log #3 with the forked end resting on the  
grate assembly as shown.  
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37  
Only for Model: LCOR-HVB-CE  
TABS  
4
5
6
1
2
3
CAUTION: Logs are fragile. Carefully remove the logs from the packaging. Logs #4 and #5 are the same log.  
See Service Parts pages for individual assembly photos.  
1
LOG #1 (SRV2068-700): Place log #1 in front of grate tabs on the third and fourth grate bars on the right  
front corner. Position so that the bottom grooves fit over bars and the log is snug against the grate tabs.  
2
LOG #2 (SRV2068-701): Locate log #2 in right rear corner of the log grate using bottom grooves for  
placement. Place log against grate tabs on fourth and fifth bars.  
38  
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3
LOG #3 (SRV2068-702): Position log #3 across the first, second and third grate bars and pull towards  
the front against the grate tabs on bars one and three.  
4
LOG #4 (SRV2068-703): Place log #4 in the left front corner of the log grate using bottom grooves for  
placement. Align log #4 by using the grate corner and front cross bar as stops.  
5
LOG #5 (SRV2068-703): Place log #5 on top of flat spot on log #1 and against the inside of log #2. Be  
careful not to reposition log #2 when placing this log.  
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39  
6
LOG #6 (SRV582-705): Position log #6 on top of the groove in log #3 with the forked end resting on the  
grate assembly as shown.  
40  
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Placing the Ember Material  
Step 11. Before Lighting the Fireplace  
Ember material is shipped with this gas fireplace. To place  
the ember material:  
Before lighting the fireplace, be sure to do the following:  
Remove all paperwork from underneath the fireplace.  
Review safety warnings and cautions  
LATCHES  
(BOTH TOP  
AND BOTTOM)  
• Read the Safety and Warning Information section at  
the beginning of this Installers Guide.  
Double-check for gas leaks  
Before lighting the fireplace, double-check the unit for  
possible gas leaks.  
Double-check flue terminations and front grilles for  
obstructions.  
GLASS  
ASSEMBLY  
• Before lighting the fireplace, double-check the unit for  
possible obstructions that could be blocking the flue ter-  
minations or the front grilles.  
Figure 33.  
Double-check for faulty components  
• Any component that is found to be faulty MUST BE re-  
placed with an approved component. Tampering with the  
fireplace components is DANGEROUS and voids all war-  
ranties.  
Remove the tension springs around the glass door.  
Remove the glass door from the unit.  
Remove the log set.  
A small amount of air will be in the gas supply lines. When  
first lighting the fireplace, it will take a few minutes for the  
lines to purge themselves of this air. Once the purging is  
complete, the fireplace will light and will operate normally.  
Place dime size pieces of ember material about 1/2 inch  
apart near port holes in burner top. Do NOT place em-  
bers over burner ports. Cover the top of the burner with a  
single layer of ember material.  
Subsequent lightings of the fireplace will not require this  
purging of air from the gas supply lines, unless the gas  
valve has been turned to the OFF position, in which  
case the air would have to be purged.  
Save the remaining ember materials for use during fire-  
place servicing. The bag of embers provided is sufficient  
for 3 to 5 applications.  
Install the Lava Rock (supplied) to the firebox base pan  
being careful not to cover the burner with the Lava Rock.  
NOTE: The fireplace should be run 3 to 4 hours on the  
initial start-up. Turn it off and let it cool completely. Remove  
and clean the glass. Replace the glass and run the fireplace  
for an additional 8 hours. This will help to cure the products  
used in the paint and logs.  
Replace the logs, glass door, and a front trim door on  
the unit.  
During this break-in period it is recommended that some  
windows in the house be opened for air circulation. This will  
help avoid setting off smoke detectors, and help eliminate  
any odors associated with the fireplace’s initial burning.  
Step 12. Lighting the Fireplace  
You’ve reviewed all safety warnings, you’ve checked the  
fireplace for gas leaks, you know the flue system is  
unobstructed, and you’ve checked for faulty components.  
Now you’re ready to light the fireplace.  
Figure 34. Placement of Embers  
After the Installation  
LEAVE THIS INSTALLATION MANUAL WITH  
THE APPLIANCE FOR FUTURE REFERENCE.  
!
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41  
Maintaining and Servicing Your Fireplace  
4
Fireplace Maintenance  
Although the frequency of your appliance servicing and main-  
tenance will depend on use and the type of installation, you  
should have a qualified service technician perform an appli-  
ance check-up at the beginning of each heating season.  
See the table below for specific guidelines regarding each  
fireplace maintenance task.  
STANDING PILOT  
IMPORTANT: TURN OFF THE GAS BEFORE SERVICING  
YOUR FIREPLACE.  
Replacing old ember material  
Frequency: Once annually, during the checkup.  
By: Qualified service technician.  
Task: Brush away loose ember material near the burner.  
Replace old ember material with new 1 cm thin pieces.  
New ember material should be placed on top of the burner;  
near, but NOT on top of any burner ports. Save the  
remaining ember material and repeat this procedure at your  
next servicing. For more information, see Placing Ember  
Material in the INSTALLERS GUIDE.  
Figure 36. Pilot Flame Patterns  
Checking Flue System  
Frequency: Before initial use and at least annually  
thereafter, more frequently if possible.  
By: Qualified service technician/Home owner.  
Task: Inspect the external cap on a regular basis to ensure  
that no debris is interfering with the flow of air. Inspect entire  
flue system for proper function.  
Cleaning Burner and Controls  
Frequency: Once annually.  
By: Qualified service technician.  
Task: Brush or vacuum the control compartment and burner  
areas surrounding the logs.  
Checking Flame Patterns, Flame Height  
Frequency: Periodically.  
Cleaning Glass Door  
Frequency: After the first 3 to 4 hours of use. As neces-  
sary after initial cleaning.  
By: Qualified Service Technician  
Task: Remove and clean glass after the first 3 to 4 hours of  
use. After the initial cleaning, clean as necessary, particu-  
larly after adding new ember material. Film deposits on the  
inside of the glass door should be cleaned off using a house-  
hold glass cleaner. NOTE: DO NOT handle or attempt to  
clean the door when it is hot and DO NOT use abra-  
sive cleaners.  
By: Qualified service technician/Home owner.  
Task: Make a visual check of your stove’s flame patterns.  
Make sure the flames are steady - not lifting or floating.  
See Figure 35. The thermopile/thermocouple tips should  
be covered with flame. See Figure 36.  
MAKE SURE THE FLAMES  
ARE STEADY—NOT  
LIFTING OR FLOATING.  
Figure 35. Burner Flame Patterns  
42  
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Troubleshooting  
5
With proper installation, operation, and maintenance the gas fireplace will provide years of trouble-free service. If you do experience a  
problem, this trouble shooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be  
taken. This troubleshooting guide can only be used by a qualified service technician.  
Symptom  
Possible Cause  
Corrective Action  
1. After repeated  
triggering of the red  
piezo button, the  
spark ignitor will not  
light the pilot.  
a. Defective ignitor.  
Check the spark at the electrode and pilot. If no spark and electrode wire is  
properly connected, replace the ignitor.  
b. Defective pilot or  
misaligned electrode  
(spark at electrode).  
Using match, light the pilot. If the pilot lights, turn off the pilot and trigger the red or  
black piezo button again. If the pilot lights, an improper gas/air mixture caused the  
bad lighting and a longer purge period is recommended. If the pilot will not light,  
ensure the the gap at the electrode and pilot is 0.3 cm to have a strong spark. If  
the gap is OK, replace the pilot.  
c. No gas or low gas  
pressure.  
Check the remote shut-off valves from the fireplace. Usually, there is a valve near  
the gas main. There can be more than one (1) valve between the fireplace and the  
main.  
d. No LP in tank.  
Check the LP (propane) tank. You may be out of fuel.  
2. The pilot will not  
stay lit after carefully  
following the lighting  
instructions.  
a. Defective  
thermocouple.  
Check that the pilot flame impinges on the thermocouple. Clean and/or adjust the  
pilot for maximum flame impingement.  
Ensure that the thermocouple connection at the gas valve is fully inserted an tight  
(hand tighten plus 1/4 turn).  
Disconnect the thermocouple from the valve, place one millivolt meter lead wire on  
the tip of the thermcouple and the other meter lead wire on the thermocouple  
copper lead. Start the pilot and hold the valve knob in. If the millivolt reading is less  
than 15mV, replace the thermocouple.  
b. Defective valve.  
If the thermocouple is producing more than 15 millivolts, replace faulty valve.  
3. The pilot is  
a. ON/OFF switch or  
wires defective.  
Check the ON/OFF switch and wires for proper connections. Place the jumper  
wires across the terminals at the switch. If the burner comes on, replace the  
defective switch. If the switch is OK, place the jumper wires across the switch wires  
at the gas valve. If the burner comes on, the wires are faulty or connections are  
bad.  
burning, there is no  
gas burner, the valve  
knob is in the ON  
position, and the  
ON/OFF switch is in  
the ON position.  
b. Thermopile may  
not be generating  
sufficient millivoltage.  
If the pilot flame is not close enough physically to the thermopile, adjust the pilot  
flame.  
Be sure the wire connections from the thermopile at the gas valve terminals are  
tight and that the thermopile is fully inserted into the pilot bracket.  
Check the thermopile with a millvolt meter. Take the reading at TH-TP&TP  
terminals of the gas vlave. The meter should read 325 millivolts minimum, while  
holding the valve knob depressed in the pilot position, with the pilot lit, and the  
ON/OFF switch in the OFF position. Replace the faulty thermopile if the reading is  
below the specified minimum.  
With the pilot in the ON position, disconnect the thermopile leads from the valve.  
Take a reading at the thermopile leads. The reading should be 325 millivolts  
minimum. Replace the thermopile if the reading is below the minimum.  
c. Defective valve.  
Turn the valve knob to the ON position. Place the ON/OFF switch in the ON  
position. Check the millivolt meter a the thermopile terminals. The millivolt meter  
should read greater than 125mV. If the reading is acceptable, and if the burner  
does not come on, replace the gas valve.  
d. Plugged burner  
orifice.  
Check the burner orifice for stoppage. Remove stoppage.  
e. Wall switch or  
wires are defective.  
Follow the corrective action in Symptom and Possible Cause 1.a above. Check  
the switch and wiring. Replace where defective.  
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43  
Troubleshooting continued  
Symptom  
Possible Cause  
Corrective Action  
4. Frequent pilot  
outage problem.  
a. Pilot flame may be too high or  
too low, or blowing (high),  
Clean and adjust the pilot flame for maximum flame impingement on  
thermocouple. Follow lighting instructions carefully.  
causing pilot safety to drop out.  
5. The pilot and main a. No LP in tank.  
Check the LP (propane) tank. Refill the fuel tank.  
Check for gas leaks.  
burner extinguish  
while in operation.  
b. Inner flue pipe leaking exhaust  
gases back into the system.  
c. Horizontal flue improperly  
pitched.  
The horizontal flue cap should slope down only enough to prevent any  
water from entering the unit. The maximum downwards lope is 0.6 cm.  
d. Glass too loose and air tight  
packet leaks in corners after  
usage.  
Tighten the corner.  
e. Bad thermopile or  
thermocouple.  
Replace if necessary.  
f. Improper flue cap installation.  
a. Flame impingement.  
Check for proper installation and freedom from debris or blockage.  
Adjust the log set so that the flame does not excessively impinge on it.  
Adjust the air shutter at the base of the burner.  
6. Glass soots.  
b. Improper venturi setting.  
c. Debris around venturi.  
Inspect the opening at the base of the burner. NO MATERIAL SHOULD  
BE PLACED IN THIS OPENING.  
7. Flame burns blue  
and lifts off burner.  
a. Insufficient oxygen being  
supplied.  
Ensure that the flue cap is installed properly and free of debris. Ensure  
that the flue system joints are tight and have no leaks.  
Ensure that no debris has been placed at the base of, or in the area of  
the air holes in the center of the base pan beneath the burner.  
Ensure that the glass is tightened properly on the unit, particulary on top  
corners.  
44  
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