INSTALLATION AND OPERATION
INSTRUCTIONS
MODEL: SL-550TRSI-AUE
AUSTRALIAN GAS ASSOCIATION APPROVED
Approval Number 5666
THIS MANUAL MUST BE USED FOR INSTALLATION AND RETAINED
BY HOMEOWNER FOR OPERATION AND MAINTENANCE.
HEAT & GLO, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044 USA • 1-888-427-3973
THIS PRODUCT MAY BE COVERED BY ONE OR MORE OF THE FOLLOWING PATENTS:
(United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407,
5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474,
6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada) 1297749,
2195264, 2225408; (Australia) 543790;586383; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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TABLE OF CONTENTS
1.0 Installation Instructions......................................................................................... 5
1.1 Introduction ................................................................................................... 6
1.2 Flue SystemApprovals and Installation ......................................................... 8
1.3 Connecting the Gas Supply ........................................................................ 22
1.4 Ignition System Wiring ................................................................................ 23
1.5 Blower Fan................................................................................................. 24
1.6 Finishing .................................................................................................... 25
1.7 Installer Testing ........................................................................................... 26
1.8 Log Placement ........................................................................................... 27
2.0 Operating Instructions ....................................................................................... 30
2.1 Safety and Lighting Information................................................................... 31
2.2 Fan Operation ............................................................................................ 32
3.0 Servicing and Maintenance............................................................................... 32
3.1 Removal of Covers for Servicing ................................................................ 33
3.2 Removal of Components for Service .......................................................... 33
3.3 Parts Replacement..................................................................................... 33
3.4 Adjustments and Replacement Parts .......................................................... 33
3.5 Maintenance Tasks..................................................................................... 34
3.6 Troubleshooting .......................................................................................... 35
4.0 Replacement Parts ........................................................................................... 37
Limited Warranty............................................................................................... 39
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25-3/4 in.
(653mm)
12-7/8 in.
(327mm)
16-3/8 in.
(414mm)
15-7/8 in.
(402mm)
8-3/4 in.
(223mm)
Ø 6-1/2 in.
(165mm)
Ø 82 in.
(203mm)
36 in.
(913mm)
32 in.
(813mm)
36-3/8 in.
(924mm)
32-5/8 in.
(828mm)
16-1/8 in.
(408mm)
2-1/8 in.
(55mm)
3-1/2 in.
(90mm)
23-3/8 in.
(593mm)
GAS LINE
ACCESS
26-3/8 in.
(671mm)
ELECTRICAL
ACCESS
6-7/8 in.
(175mm)
31-1/8 in.
(790mm)
6 in.
(153mm)
TOP STANDOFFS
FLUE COLLAR
COVER PLATE
HOOD
DATA BADGE
& LABELS
DRESS
GUARD
ACCESS
DOOR
GAS
CONTROLS
ELECTRICAL
ACCESS
GAS LINE
ACCESS
Figure 1. Diagram of SL-550TRSI-AUE
4
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The heater can be mounted on any of the following sur-
face:
Top Flue
1” MIN. (25mm)
1. A flat surface (minimum 6mm base).
2. Four (4) corner supports.
B
(Example: Four (4) concrete masonry blocks). These
supports must be positioned so they contact all four (4)
perimeter edges on the bottom of the unit.
A
Heater framing can be built before or after the heater is
set in place. Framing should be positioned to accom-
modate wall covering and heater facing material. The
heater framing should be constructed of 2 inch X 4 inch
(51 x 102mm) lumber or heavier. The framing headers
may rest on the heater standoffs. Refer to Figure 2 and
Figure 3 for heater and framing reference dimensions.
E
D
C
1/2” MIN. (12.5mm)
D
Minimum Clearances
from the Fireplace to Combustible Materials
A
B
C
E
59
Inches
37
16-1/4
413
29-1/2
749
41-3/4
1060
Millimeters
940
1499
Inches
mm
Glass Front...................................... 36 ........ 914
Floor .................................................0........... 0
Rear ................................................ 1/2 ........ 13
Sides .............................................. 1/2 ........ 13
Top ................................................ 1 1/2 ....... 38
Ceiling* ............................................ 31 ........ 787
Rear Flue
1” MIN. (25mm)
B
A
*The clearance to ceiling is measured from the top
of the unit, excluding the standoffs (see Figure 30).
E
D
Minimum Clearances
from the Vent Pipe to Combustible Materials
C
Inches
mm
3” (76mm)
Vertical Sections. ............. 1 ................ 25
A
B
C
D
E
Horizontal Sections
Inches
Millimeters
37
16-3/8
413
33
46-11/16
1186
66
940
838
1676
Top ..................................... 3 ................ 75
Bottom ............................... 1 ................ 25
Sides ................................. 1 ................ 25
Figure 2. Fireplace Dimensions, Locations, and
Space Requirements
At Wall Firestops
Top ..................................... 3 ................ 75
Bottom ............................... 1 ................ 25
Sides ................................. 1 ................ 25
1.0 INSTALLATION INSTRUCTIONS
NOTE: Not intended for fireplace insert.
In planning the installation for the heater it is neces-
sary to determine where the unit is to be installed, the
type of flue system to be used (straight out, corner, or
elevated), and whether optional accessories (wall
switch or remote control) are desired. Gas supply pip-
ing should also be planned. Refer to the appliance data
plate on the base pan of the heater for all gas pres-
sures and input rate information.
For minimum clearances, see the direct vent termina-
tion clearance in Figures 23 and 28.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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5
Framing should be constructed
of 2 X 4 lumber or heavier.
The framing headers
may rest on the
fireplace stand-offs.
B
C
A
76mm
D
FLUE
WALL STUD
38mm
FRAMING
HOLE
E
NON-COMBUSTIBLE ZONE
IS DEFINED BY 76MM ABOVE THE
ELBOW FOR THE ENTIRE
WIDTH AND DEPTH (BEHIND THE
FRONT HEADER) OF THE FIREBOX.
A
B
C
D*
E*
37 in.
(940mm)
33-1/4 in.
(845mm)
16-1/2 in.
(420mm)
43-3/4 in.
(1111mm)
23-3/8 in.
(594mm)
*NOTE: The center of the framing hole is one inch
(254mm) above the center of the horizontal flue pipe.
Figure 3. Framing Dimensions
CAUTION: Measure heater dimensions, and
verify framing methods and wall covering details be-
fore framing construction begins.
The control system for this model is an electronic igni-
tion type. It consists of a gas control valve/variable regu-
lator, a pilot/sensor/electrode and an ON/OFF switch.
The controls are located behind the access door. Ro-
tate the door down to open. See Figure 1.
1.1 INTRODUCTION
Minimum inlet gas supply pressure for purpose of input
adjustment is 4.5 inches w.c. (1.13kPa) for natural gas
and 11 inches w.c. (2.75kPa) for propane. Manifold (out-
let) pressures should be set at 3.5 inches w.c. (.8kPa)
for natural gas models and 9.5 inches w.c. (2.36kPa) for
propane models.
This model is designed to operate with all com-
bustion air being siphoned from the outside of the
building and all exhaust gases expelled to the
outside of the building.
WARNING: THIS UNIT IS NOT FOR USE WITH
SOLID FUEL.
These units MUST use the flue termination described
in the flueing section of the manual.
6
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T = Flue terminal
= Mechanical air inlet
M = Gas meter
P = Electricity meter or fuse box
Shading indicates prohibited
areas for flue terminals
I
a
-
Below eaves, balconies or other projections:
MIN. CLEARANCE (mm)
Appliances to 50 MJ/h input ................................................................................................ 300
Appliances over 50 MJ/h input ............................................................................................ 500
From the ground or above a balcony ...................................................................................... 300
From a return wall or external corner ..................................................................................... 500
From a gas meter (M) ........................................................................................................... 1000
From an electricity meter or fuse box (P) ............................................................................... 500
From a drain or soil pipe......................................................................................................... 150
Horizontally from any building structure (unless appliance approved
b
c
d
e
f
-
-
-
-
-
-
g
for closer installation) or obstruction facing a terminal ......................................................... 500
From any other flue terminal, cowl, or combustion air intake ............................................... 500
Horizontally from an openable window, door, non-mechanical air
h
j
-
-
inlet, or any other opening into a building, with the exception of
sub-floor ventilation:
Appliances up to 150 MJ/h input ......................................................................................... 500
Appliances over 150 MJ/h input ........................................................................................ 1500
From a mechanical air inlet, including a spa blower ......................................................... 1500
Vertically below an openable window, non-mechanical air
k
n
-
-
inlet or any other opening into a building, with the exception of ................................. See table
sub-floor ventilation ............................................................................................................. below
CLEARANCES 'n' (mm)
Space heaters
Up to 50 MJ/h
All other appliances
UP to 50 MJ/h
input
Over 50 MJ/h &
up
Over 150 MJ/h
input
input
to 150 MJ/h
150
500
1000
1500
NOTES: 1. All distances are measured vertically or horizontally along the wall to a point
in line with the nearest part of the terminal.
2. Prohibited area below electricity meter or fuse box extends to ground level.
3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.
4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue
terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.
MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS
OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES
Figure 4
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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TABLE 1
FLUE TERMINATION APPROVALS
DVP-TRAP2 & SLK-01TRD HORIZONTALTERMINATION CAP
DVP-TVHW & SLK-991DA VERTICALTERMINATION CAP
MODEL
SL-550TRSI-AUE
1.2 FLUE SYSTEM APPROVALS
These models have flue starting collars on both the top
and the back of the unit. Depending upon the installa-
tion, decide which ONE set of starting collars will be
used to attach the flue system. Thestartingcollarsealing
cap must remain on the starting collar NOT used.
configurations using 90° elbows MUST BE strictly
adhered to. The rise to run relationships are shown in
the flueing drawings and tables on the next few pages.
WARNING:THIS GASAPPLIANCEAND FLUEAS-
SEMBLY MUST FLUE DIRECTLY TO THE OUTSIDE
AND MUST NEVER BE ATTACHED TO A CHIMNEY
SERVING ASEPARATE SOLID FUEL BURNING AP-
PLIANCE. EACH GAS APPLIANCE MUST USE A
SEPARATE FLUE SYSTEM-COMMON FLUE SYS-
TEMS ARE PROHIBITED.
These models use SL-D-series direct flue components
when using the TOP flue collars and DVP-series direct
flue components when using the REAR flue collars.
WARNING: YOU MUST NOT MIX DVP-SERIES
AND SL D-SERIES COMPONENTS IN ANY FLUE
SYSTEM CONFIGURATION.
CAUTION: UNDER NO CONDITION SHOULD
COMBUSTIBLE MATERIAL BE CLOSER THAN 3
INCHES (2 1/2 INCHES (64MM) AT WALL FIRE-
STOPS) FROM THE TOP OF THE PIPE OR 1-INCH
TO THE SIDESAND THE BOTTOM FOR HORIZONTAL
SECTIONS OF THIS FLUE SYSTEM. VERTICAL
SECTIONS OF THIS SYSTEM REQUIRE A MINI-
MUM OF 1-INCH (25MM) CLEARANCE TO COM-
BUSTIBLE MATERIALS ALL AROUND THE PIPE.
Approved flue system components are labeled for
identification. NO OTHER FLUEING SYSTEMS OR
COMPONENTS MAY BE USED. Detailed installation
instructions are included with each flue termination kit
and should be used in conjunction with this manual. Figure
5 below shows flue system components and terminations.
Identifying Flue Components
For alternative installations, other than depicted, con-
tact your dealer for further information.
The flue systems installed on this gas fireplace may
include one, two, or three 90°elbow assemblies. The
relationships of vertical rise to horizontal run in flue
Refer to Figure 4 for required clearances to flue terminals.
Flue system components
STORM
VERTICAL
COLLAR
TERMINATION
ROOF FLASHING
HORZONTAL
TERMINATION
HORIZONTAL PIPE
SUPPORT
PIPE LENGTH
WALL
FIRESTOP
90 DEGREE
ELBOW
WALL BRACKET
CEILING
FIRESTOP
Flue system termination kits
SL D-SERIES
DVP-SERIES
SLK-01TRD
SLK-991DA
DVP-TRAP2
DVP-TVHW
Figure 5. Flue Components and Terminations
8
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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102mm
152mm
305mm
DVP4
DVP6
DVP12
362mm
310mm
MAX.
51mm
MIN.
610mm
914mm
DVP12A
1219mm
251mm
DVP24
45.0O
260mm
DVP45
DVP36
286mm
184mm
32mm TYP
DVP48
13mm TYP
217mm
319mm
DVP
90ST
NOTE: PIPES OVERLAP 32mmAT EACH JOINT.
Figure 6. DVP-Series Balanced Flue Component Specifications
(127mm inner pipe / 203mm outer pipe)
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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6 3/8
(162mm)
6 ½
(165mm)
9 5/8
(244mm)
6 3/8
(162mm)
6 5/8
(168mm)
9 5/8
(244mm)
SL-90D
6 ½
(165mm)
17-24
(432-610mm)
5 ¾
(146mm)
11 ¾
(298mm)
6 5/8
(168mm)
SL-06D
SL-12D
SL-17/24D
47 ¾
(1213mm)
35 ¾
(908mm)
23 ¾
(603mm)
12-17
(305-432mm)
8 ¾
(222mm)
SL-09D
SL-24D
SL-36D
SL-48D
SL-12/17D
NOTE: PIPES OVERLAP 1 3/8 INCHES (35mm) AT EACH JOINT.
Figure 7. SL D-Series Balanced Flue Component Specifications
(4-inch (102mm) inner pipe / 6 5/8-inch (168mm) outer pipe)
10
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Vertical Flue Restrictor
If the heater installation requires a vertical flue ex-
ceeding 4.5m above the unit with no horizontal
flue or elbows, a vertical flue restrictor must be
installed (see Figure 8).
CAP
VERTICAL FLUEING
V
FT. (M)
V
36' MAXIMUM (10.97M)
RESTRICTOR
PLATE
USE SL D-SERIES
COMPONENTS ONLY.
Figure 8.
Figure 9.
STRAIGHT OUT HORIZONTAL
FLUEING
H
Max. Run
24" (610mm)
H
USE DVP-SERIES COMPONENTS ONLY.
Figure 10.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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11
NOTE: A146mm section of vertical
pipe must be attached to the heater
before a 900 elbow.
H
V
USE SL D-SERIES
COMPONENTS
ONLY.
FLUEING WITH ONE (1) 90° ELBOW
V
H
FT. (M)
FT. (M)
1' MIN.(0.30M)
2' MIN.(0.61M)
3' MIN.(0.91M)
4' MIN.(1.22M)
V + H = 30' (9.14M)
2' MAX.(0.61M)
4' MAX.(1.22M)
8' MAX.(2.44M)
10' MAX.(3.05M)
Figure 11.
FLUEING WITH ONE (1) 90o ELBOW
V (FT.)
H (FT.)
1' MIN. (0.30M)
2' MIN. (0.61M)
3' MIN. (0.91M)
4' MIN. (1.22M)
3' MAX. (0.91M)
6' MAX. (1.83M)
9' MAX. (2.74M)
12' MAX. (3.66M)
V+H =36' MAX. (10.97M) H= 12' MAX. (3.66M)
V
USE DVP-SERIES
COMPONENTS
ONLY.
H
Figure 12.
12
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FLUEING WITH TWO (2) 90° ELBOWS
V
H + H1
FT. (M)
FT. (M)
1' MIN.(0.30M)
2' MIN.(0.61M)
3' MIN.(0.91M)
4' MIN.(1.22M)
5' MIN.(1.52M)
2' MAX.(0.61M)
4' MAX.(1.22M)
6' MAX.(1.83M)
8' MAX.(2.44M)
10' MAX. (3.05M)
30' MAX.(9.14M)
10' MAX. (3.05M)
H1
V
USE SL D-SERIES COMPONENTS ONLY.
H
H
V1
V
FLUEING WITH TWO (2) 90° ELBOWS
V
H
FT. (M)
FT. (M)
1' MIN.(0.30M)
2' MIN.(0.61M)
3' MIN.(0.91M)
4' MIN.(1.22M)
5' MIN.(1.52M)
2' MAX.(0.61M)
4' MAX. (1.22M)
6' MAX. (1.83M)
8' MAX. (2.44M)
12' MAX. (3.66M)
12' MAX.(3.66M)
NOTE: V + V1 MAX 33' (10.06M)
Figure 13.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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FLUEING WITH TWO (2) 90° ELBOWS
V
H
H + H1
1´ MIN. (0.30M)
2´ MIN. (0.61M)
3´ MIN. (0.91M)
4´ MIN. (1.22M)
1´ MAX. (0.30M)
2´ MAX. (0.61M)
3´ MAX. (0.91M)
4´ MAX. (1.22M)
2´ MAX. (0.61M)
4´ MAX. (1.22M)
8´ MAX. (2.44M)
10´ MAX. (3.05M)
H = 8´ MAX.(2.44M) H+H1= 10´MAX. (3.05M)
V + H + H1 = 30’ (9.14M) MAX.
H1
V
USE DVP-SERIES
COMPONENTS ONLY.
H
V (FT)
H + H1 (FT)
1' MIN. (0.30 M)
2' MIN. (0.61 M)
3' MAX. (0.91M)
5' MAX. (1.52M)
3' MIN. (0.91 M)
4' MIN. (1.22 M)
8' MAX. (2.44M)
12' MAX. (3.66M)
V
H + H1= 12' MAX. (3.66M)
V + H + H1= 33' (10.06m) MAX.
H
1
H
Figure 14.
14
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FLUEING WITH THREE (3) 90° ELBOWS
V
H
H + H1
FT. (M)
FT. (M)
FT. (M)
H
2' MIN.(0.61M)
3' MIN.(0.91M)
4' MIN.(1.22M)
2' MAX.(0.61M)
3' MAX.(0.91M)
4' MAX.(1.22M)
4' MAX.(1.22M)
6' MAX (1.83M)
8' MAX.(2.44M)
V+V1 = 30' MAX (9.14M) 6' MAX (1.83M) 8' MAX.(2.44M)
H
1
V1
V
USE SL D-SERIES COMPONENTS ONLY.
V1
V
H
H1
FLUEING WITH THREE (3) 90° ELBOWS
V
H + H1
FT. (M)
FT. (M)
1'MIN.(0.30M)
2'MIN.(0.61M)
3'MIN.(0.91M)
4'MIN.(1.22M)
5'MIN.(1.52M)
2' MAX.(0.61M)
4' MAX.(1.22M)
6' MAX.(1.83M)
8' MAX.(2.44M)
12' MAX.(3.66M)
12' MAX.(3.66M)
NOTE: V + V1 MAX. 33' (10.06M)
Figure 15.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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15
FLUEING WITH THREE (3) 90° ELBOWS
V (FT.)
H (FT.)
H + H1 (FT.)
1´ MIN. (0.30M)
2´ MIN. (0.61M)
3´ MIN. (0.91M)
4´ MIN. (1.22M)
1´ MAX. (0.30M)
2´ MAX. (0.61M)
4´ MAX. (1.22M)
6´ MAX. (1.83M)
3´ MAX. (0.91M)
5´ MAX. (1.52M)
8´ MAX. (2.44M)
12´ MAX. (3.66M)
H = 6´ MAX. (1.83M) H+H1 = 12´ MAX. (3.66M)
NOTE: V + V, + H + H1 = 33’ (10.06M) MAX.
V
1
V
H
H1
USE DVP-SERIES
COMPONENTS ONLY.
H2
V
H1
FLUEING WITH THREE (3) 90° ELBOWS
V (FT.)
H (FT.)
H + H1 + H2 (FT.)
1´ MIN. (0.30M)
2´ MIN. (0.61M)
3´ MIN. (0.91M)
4´ MIN. (1.22M)
1´ MAX. (0.30M)
2´ MAX. (0.61M)
3´ MAX. (0.91M)
4´ MAX. (1.22M))
2´ MAX. (0.61M)
4´ MAX. (1.22M)
8´ MAX. (2.44M)
10´ MAX. (3.05M)
H
V+H+H1+H2 = 30´MAX.(9.14M) H=4´MAX.(1.22M) H+H1+H2 =10´MAX.(3.05M)
Figure 16.
16
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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Installing Flue Components
WARNING: THE REAR FLUE COL-
LAR SEAL CAP MUST REMAIN AT-
TACHED TO THE REAR FLUE COL-
LARS IF THE FLUE SYSTEM IS AT-
TACHED TO THE TOP STARTING
COLLARS. SEE FIGURE 17.
!
!
After determining which set of starting collars will be
used (top or rear), follow flueing instructions
accordingly.
Flueing Out the Rear Flue
Remove the rear collar seal cap by cutting the
strap at each end (see Figure 17).
Next, remove the insulation from the rear flue, pull
the heat shield out from outside of the heater.
WARNING: FAILURE TO REMOVE
INSULATION IN THE SET OF COL-
LARS YOU ARE USING COULD
CAUSE A FIRE.
WARNING: THE TOP FLUE COLLAR
SEAL CAP MUST REMAIN ATTACHED
!
TO THE TOP FLUE COLLAR IF THE FLUE
SYSTEM IS ATTACHED TO THE REAR
STARTING COLLARS. SEE FIGURE 17.
WARNING: YOU MUST LEAVE
THE INSULATION IN PLACE IN
THE SET OF COLLARS YOU ARE
NOT USING.
!
Flueing Out the Top Flue
Remove the top collar cover plate. Remove the
seal cap and both pieces of insulation in the top
collars (see Figure 17). Remove the heat shield
inside the top collars from the outside of the
heater.
FLUEING OUT REAR
FLUEING OUT TOP
Insert screwdriver
or similar object
here to remove cap.
SEAL
CAP
INSULATION,
DISCARD
BOTH
SEAL
CAP
PIECES and
HEAT SHIELD
HEAT
SHIELD
HEAT
SHIELD
DISCARD
INSULATION
and
HEAT SHIELD
CUT
HERE
Figure 17.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
17
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Installing Flue Components
WARNING
A. On the REAR of the heater
Fire Risk
1. Attaching the First Flue Component to the Start-
ing Collars:
Exhaust Fumes Risk
Impaired Performance of Appliance
•
Overlap pipe slip sections at least
38 mm.
To attach the first flue component to the starting collars
on the rear of the heater:
•
•
Screws must not exceed one inch long.
•
Make sure that the flue gasket supplied with the
heater seals between the first flue component and
the outer heater wrap.
Pipe may separate if not properly
joined.
•
Slide the male end of the inner flue of the pipe sec-
tion over the inner collar on the heater. At the same
time, slide the outer flue over the outer collar on the
heater. Push the flue section into the appliance col-
lar until all the lances (see Figure 18) have snapped
in place. Tug slightly on the flue to confirm that it
has completely locked into place.
2. Assembling Flue Components
Insert the inner flue of sectionAinto the flared inner flue
of section B.
Start the outer flue of section A over the outer flue of
section B (see Figure 19). Note: The end of the pipe
sections with the lances/tabs on it will face towards
the appliance.
Once both inner and outer flues are started, press sec-
tionAonto section B firmly until all lances have snapped
into place. Check to make sure they have snapped
together (see Figure 20) and the seams are not aligned
(see Figure 21). Tug slightly on section A to confirm it
has completely locked into place.
A
B
Figure 18.
•
Any 90° elbow installed directly on the back of a
rear flueing heater MUST BE in a vertical position.
WARNING: ENSURE THAT THE HEATER
GASKET SUPPLIED WITH THE HEATER
SEALS BETWEEN THE FIRST FLUE COMPO-
!
NENTAND THE OUTER HEATER WRAP.
Figure 19.
Figure 20.
18
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B. On the TOP of the heater
1. Attaching the First Flue Component to the Start-
ing Collars:
To attach the first flue component to the starting collars
on the top of the heater:
•
Lock the flue components into place by sliding the
concentric pipe sections with four (4) equally spaced
interior beads into the heater collar or previously in-
stalled component end with four (4) equally spaced
indented sections.
CORRECT
Figure 22. Adding Venting Components
•
•
When the internal beads of each outer pipe line up,
rotate the pipe section clockwise about one quarter
(1/4) turn. The flue pipe is now locked together.
Slide the ceramic fiber pad over the first flue section
and place it flush to the fireplace. Continue to add
vent components.
WARNING: ENSURE THAT THE HEATER
GASKET SUPPLIED WITH THE HEATER
SEALS BETWEEN THE FIRST FLUE COMPO-
NENTAND THE OUTER HEATER WRAP.
INCORRECT
!
Note: Make sure that the seams are not aligned to
prevent unintentional disconnection.
Figure 21. Seams
2. Continue Adding Flue Components
NOTE: Make sure that seams are NOT aligned to prevent
To continue adding flue components in accordance with
the pre-planned flue system configuration:
unintentional disconnection.
For elbows that are changing the flue direction, two
screws minimum should be put in the outer flue at the
joint to prevent the elbow from rotating.
•
Ensure that each succeeding flue component is se-
curely fitted and locked into the preceding compo-
nent in the flue system.
PROCEED TO STEP 3
(Install Support Brackets)
For elbows that are changing the flue direction, two
screws minimum should be put in the outer flue at the
joint to prevent the elbow from rotating.
3. Install Support Brackets
For Horizontal Runs - The flue system must be
supported every five (5) feet (1.5m) of horizontal run by
a horizontal pipe support.
To install support brackets for horizontal runs:
•
Place the pipe supports around the flue pipe.
• Nail the pipe supports to the framing members.
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19
For Vertical Runs
The flue system must be supported every eight (8) feet
(2.4 M) above the heater flue outlet by wall brackets.
10" (254mm)
INTERIOR
WALL SHIELD
To install support brackets for vertical runs:
•
Attach wall brackets to the flue pipe and secure the
wall bracket to the framing members with nails or
screws.
12" (305mm)
WALL BRACKET
WALL STUD
Figure 24. Flue Pipe & Firestop
For Vertical Runs - One firestop is REQUIRED at the
hole in each ceiling through which the flue passes.
To install firestops for vertical runs that pass through
ceilings:
•
Position a plumb bob directly over the center of the
vertical flue component.
8 FT.
(2.4m)
•
Mark the ceiling to establish the centerpoint of the
flue.
FLUE
OUTLET
•
•
Drill a hole or drive a nail through this center point.
Check the floor above for any obstructions, such as
wiring or plumbing runs.
•
•
•
Reposition the heater and flue system, if neces-
sary, to accommodate the ceiling joists and/or ob-
structions.
1 INCH MIN.
(25mm)
Cut a 10-inch X 10-inch (254mm X 305mm) hole
through the ceiling, using the firestop pipe opening
as a guide.
Figure 23. Installing Support Brackets
Frame the hole with framing lumber the same size
as the ceiling joists.
4. Install Firestops
For Horizontal Runs - Firestops are REQUIRED on
both sides of a combustible wall through which the flue
passes.
10" (254mm)
10” (254mm)
To install firestops (heat shield) for horizontal runs that
pass through either interior or exterior walls:
CHIMNEY
HOLE
•
Cut a 10-inch by 12-inch (254 mm X 305 mm) hole
through the wall.
EXISTING CEILING
JOISTS
NEW
FRAMING
•
Position the firestops on both sides of the hole pre-
viously cut and secure the firestops with nails or
screws.
MEMBERS
CEILING
Figure 25. Hole and New Framing Members
•
The pipe opening of the firestops MUST BE placed
towards the bottom of the firestop.
•
Continue the flue run through the firestop.
20
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If the area above the ceiling is NOT an attic, position
and secure the ceiling firestop on the ceiling side of
the previously cut and framed hole.
•
•
The heat shield sections will overlap to match the
wall thickness (depth).
If the wall thickness does not allow the required 1-1/
2 inch heat shield overlap, an extended heat shield
must be used. The extended heat shield will need
to be cut to the thickness of the wall and be at-
tached to the wall shield.
JOIST
•
The small leg in the shield rests on top of the flue to
properly space it from the pipe section (see Figure
28).
CEILING
Interior
Wall Shield
Rear Vent
Heat Shield
NAILS (4 REQUIRED)
CEILING FIRESTOP
38mm min.
overlap
Figure 26. Ceiling Firestop (Ceiling Side)
If the area above the ceiling IS an attic, position and
secure the firestop on top of the previously framed hole.
NAILS (4 REQUIRED)
Outer Flue
Inner Flue
38mm min.
Overlap
RAFTER
INTERIOR
EXTERIOR
Figure 28. Venting through the Wall
CEILING
•
•
The termination kit should pass through the wall
firestops from the exterior of the building.
CEILING FIRESTOP
Figure 27. Attic Firestop
Adjust the termination cap to its final exterior posi-
tion on the building and interlock the flue sections.
C. Flue Termination
WARNING: THE TERMINATION CAP
MUST BE POSITIONED SO THAT THE
For Horizontal Terminations using the DVP-TRAP
!
ARROW IS POINTING UP.
To attach and secure the termination to the last section
of horizontal flue:
•
Use a high-temperature sealant gasket to seal be-
tween the pipe and exterior firestop.
•
The rear flue heat shield MUST be placed one inch
above the top of the flue between the wall shield and
the base of the termination cap.
•
One section of the heat shield is attached to the
wall shield. The other is attached to the termination
cap in the same manner (see Figure 28).
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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For Vertical Terminations - To locate the flue and
install the flue sections:
•
Locate and mark the flue centerpoint on the under-
side of the roof, and drive a nail through the
centerpoint.
•
•
Make the outline of the roof hole around the
centerpoint nail.
The size of the roof hole framing dimensions depend
on the pitch of the roof. There MUST BE a 1-inch
(25mm) clearance from the vertical flue pipe to com-
bustible materials.
GAS ACCESS
•
•
•
•
Mark the roof hole accordingly.
Cover the opening of the installed flue pipes.
Cut and frame the roof hole.
Figure 29. Gas Supply Line
Use framing lumber the same size as the roof rafters
and install the frame securely. Flashing anchored to
the frame must withstand heavy winds.
1.3 CONNECTING THE GAS SUPPLY
The gas is introduced to the appliance on the left hand
side. See Figure 29. After the gas pipe installation is
complete, check carefully all gas connections for leaks
with a commercially-available, non-corrosive leak check
solution. Be sure to rinse off all leak check solution
following testing. DO NOT USE AN OPEN FLAME.
•
Continue to install concentric flue sections up through
the roof hole and up past the roof line until you reach
the appropriate distance above the roof.
CAUTION: FOLLOW THE REQUIREMENTS OF THE
AGA GAS INSTALLATION CODE FOR MINIMUM
HEIGHT REQUIREMENTSABOVE THE ROOF.
NOTE: THE GAS SUPPLYLINE SHOULD BE PURGED
OF ANY TRAPPED AIR PRIOR TO THE FIRST FIR-
ING OF THE UNIT.
To seal the roof hole, and to divert rain and snow from
the flue system:
•
Attach a flashing to the roof using nails, and use a
non-hardening mastic around the edges of the flash-
ing base where it meets the roof.
•
Attach a storm collar over the flashing joint to form a
water-tight seal. Place non-hardening mastic around
the joint, between the storm collar and the vertical
pipe.
•
Slide the termination cap over the end of the flue
pipe and rotate the pipe clockwise 1/4 turn.
22
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FLAME SPARKER/
SENSOR
VALVE
REMOTE
CONTROL
ANT.
ON/OFF
WALL SWITCH
PILOT
IGNITION
MODULE
(6V)
IGNITION MODULE
6VDC
GROUND
NEUTRAL
HOT
BATTERY PORT
PLUG IN
THERMOCOUPLE
BLOCK
(CONNECTED TO
ON/OFF
SWITCH
BACK OF VALVE)
VALVE
GAS LINE
CONNECTED TO
BACK OF VALVE
Figure 30.
1.4 IGNITION SYSTEM WIRING
CAUTION
•
This gas fireplace is equipped with an electronic igni-
Label all wires prior to disconnection when servic-
ing controls. Wiring errors can cause improper
and dangerous operation. Verify proper operation
after servicing.
tion system which operates on a 6 volt system.
•
This appliance requires 240 VAC to be wired to the
factory installed junction box. Check factory installed
power cord for damage before using .
WARNING
Shock Risk
•
Replace damaged wire with type
105O C rated wire.
•
Wire must have high temperature
insulation.
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23
NOTE: IF ANY OF THE ORIGINAL
WIRE AS SUPPLIED WITH THE
APPLIANCE MUST BE RE-
PLACED, IT MUST BE REPLACED
WITH TYPE 105•C RATED WIRE.
BLACK
BLACK
VARIABLE
SPEED
CONTROL
BROWN
BLUE
BROWN
BLUE
BLACK
TEMPERATURE
SENSOR SWITCH
GREEN/YELLOW
STRIPE
BLOWER
240VAC JUNCTION BOX
BLUE
BROWN
GREEN/YELLOW
Figure 31.
1.5 BLOWER FAN
These heaters have a factory installed Fan, Elec-
trical Junction Box, Variable Speed Rheostat
Control Switch and Temperature Sensor Switch
for the fan. These components are located be-
hind the lower door.
BLACK
BROWN
BLACK
BLUE
(HOT) BROWN
BROWN
Use of the fan requires that the Junction Box
(factory installed) be connected to 240 VAC
service before permanently enclosing the heater.
The access hole for connecting the service wires
is found on the right exterior side of the unit.
See Figure 32 for wire connection detail.
(NEUTRAL) BLUE
BLUE
Figure 32.
24
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IF JOINTS BETWEEN THE FINISHED WALLS AND
THE FIREPLACE SURROUND (TOP AND SIDES)
ARE SEALED, A 300° F (149°C). MINIMUM SEAL-
ANT MATERIAL MUST BE USED. THESE JOINTS
ARE NOT REQUIRED TO BE SEALED. ONLY NON-
COMBUSTIBLE MATERIAL (USING 300° F. (149°C)
MINIMUM ADHESIVE, IF NEEDED) CAN BE AP-
PLIED AS FACING TO THE FIREPLACE SUR-
ROUND. SEE FIGURE 33.
1.6 FINISHING
The minimum clearance to combustibles are 0 from
the sides, floor, back and top (these clearances are
defined by the standoffs). The minimum distance to the
perpendicular side wall extending past the appliance
front is 2-inches (51mm). Clearance to a mantelpiece
is shown in Figure 33.
CEILING
31”
(787mm)
12” (305mm)
11” (279mm)
10” (254mm)
9” (229mm)
8” (203mm)
7” (178mm)
6” (152mm)
5” (127mm)
9”
(229mm)
10”
(254mm)
6”
4” (102mm)
3” (76mm)
2” (51mm)
(152mm)
7”
(178mm)
11”
(279mm)
5”
(127mm)
4”
12”
(305mm)
8”
(203mm)
(102mm)
3”
(76mm)
2”
(51mm)
TOP FRONT EDGE
OF FIREPLACE
NON-COMBUSTIBLE
BOARD
FINISH MATERIAL
MAY BE COMBUSTIBLE
- TOP AND SIDES
OF UNIT
TOP SEAL
JOINT
SIDE SEAL
JOINT
0”
1/2”
(13mm)
Figure 33.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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Installing the Trim
Follow the Safety Information and Lighting Instructions
pages of this manual to light the appliance.
Combustible materials may be brought up to the
specified clearances on the side and top front edges of
the fireplace, but MUST NEVER overlap onto the front
face. The joints between the finished wall and the
fireplace top and sides can only be sealed with a 300°
F. (149° C) minimum sealant.
To obtain proper operation, it is imperative that the pi-
lot and main burner flame characteristics are steady,
not lifting or floating. Typically, the top 3/8-inch (10mm)
of the thermocouple should be engulfed in the pilot flame
(see Figure 34).
WARNING: WHEN FINISHING THE FIRE-
!
PLACE, NEVER OBSTRUCT OR MODIFY
THE AIR INLET/OUTLET GRILLES IN ANY
MANNER.
Burner flame patterns are shown in Figure 35.
Proper gas log positioning is shown in Section 1.8.
Follow Section 3.5 TROUBLESHOOTING for adjusting
the appliance to operate properly.
Install optional marble and brass trim surround kits as
desired. Marble, brass, brick, tile, or other non-
combustible materials can be used to cover up the gap
between the sheet rock and the fireplace.
Pilot Assembly
Do not obstruct or modify the air inlet/outlet grilles. When
overlapping on both sides, leave enough space so that
the bottom grille can be opened and the trim door
removed.
1.7
INSTALLER TESTING
The space heater must be tested and be operating ac-
cording to manufacturer's specifications prior to the in-
staller leaving the site. Note: the tips of the flames
should never hit the top of the firebox after the unit has
warmed up. Please contact your dealer or a qualified
service person to replace injector or adjust valve.
Upon completing the gas line connection, a small
amount of air will be in the lines. When first lighting the
pilot light, it will take a few minutes for the lines to
purge themselves of this air. Once the purging is com-
plete, the pilot and burner will light and operate as indi-
cated in the Lighting Instructions.
Figure 34.
Subsequent lightings of the appliance will not require
such purging.
MAKE SURE THE FLAMES
ARE STEADY—NOT
LIFTING OR FLOATING.
Figure 35.
26
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1.8
LOG PLACEMENT INSTRUCTIONS
Log Set Assembly: LOGS-550TRSI-AUE
TABS
1 2 3 4 5 6 7 8
CAUTION: Logs are fragile! Carefully remove the logs from the packaging.
1
1
LOG #1 (SRV550-715): Place log #1 onto the log grate so that the notches in the bottom of the log
fit on the right three grate bars. Push log #1 towards the rear locating tabs.
2
2
LOG #2 (SRV347-703): Place log #2 so that its left edge sits against the left front grate corner and
its right edge rests against the tab on the second grate bar.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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3
3
LOG #3 (SRV349-704): Position log #3 so that its right edge sits on log #1 as shown and it's left edge
sits on the first grate bar behind log #2.
4
4
LOG #4 (SRV278-705): Position log #4 between log #1 and the locating tab on the fourth grate bar.
Push its left hand side back to the locating tab as the grate bar.
5
5
LOG #5 (SRV540-704): Put the forked end of log #5 on the base in front of the grate, towards the
center of the second bar grate.
28
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6
6
LOG #6 (SRV550-718): Place log #6 on the base on front of the grate as shown.
7
7
LOG #7 (SRV484-703): Place log #7 on the groove in log #2 with its rear top on log #1 and front top
resting on log #5.
8
8
LOG #8 (SRV347-701): Hook log #8 on the right hand corner grate bar and rest its rear on log
#1 as shown.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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2.0 OPERATING INSTRUCTIONS
•
THE DRESS GUARD IS FITTED TO THIS APPLI-
ANCE TO REDUCE THE RISK OF FIRE OR INJURY
FROM BURNSAND NO PART OF IT SHOULD BE
PERMANENTLY REMOVED. FOR PROTECTION
OF YOUNG CHILDREN OR THE INFIRM, A SEC-
ONDARY GUARD IS REQUIRED.
This appliance is a balanced flue heater and is designed
to operate with all combustion air being siphoned from
the outside of the building and all exhaust gases ex-
pelled to the outside of the building.
WARNING: THIS UNIT IS NOT FOR USE
•
•
THE GLASS DOOR ASSEMBLY MUST BE IN
PLACE AND SEALED AND THE FIXED MESH
DRESS GUARD MUST BE IN PLACE ON THE
FIREPLACE BEFORE THE UNIT CAN BE PLACED
INTO SAFE OPERATION.
!
WITH SOLID FUEL.
The control system for this model includes a pilot, elec-
tronic module, spark ignitor and thermocouple. It con-
sists of a 6V gas control valve/variable regulator and
an remote control. The controls are located in the lower
compartment behind the lower door, and access is
gained by lifting the door up. See Figure 1.
DO NOT USE THIS APPLIANCE IF ANY PART
HAS BEEN UNDER WATER. IMMEDIATELYCALL
A QUALIFIED SERVICE TECHNICIAN TO INSPECT
THE UNITAND TO REPLACEANY PART OF THE
CONTROL SYSTEM AND ANY GAS CONTROL
WHICH HAS BEEN UNDERWATER.
WARNING:DO NOT CONNECT 240 VAC
TO THE GAS CONTROL VALVE OR CON-
TROL WIRING SYSTEM OF THIS UNIT.
!
When lit for the first time, the appliance will emit a slight
odor for an hour or two, due to paint and lubricants used
in the manufacturing process. For the first few minutes
after each lighting, vapor may condense and fog the
glass and the flames may be blue. After a few minutes
this moisture will disappear and within 15-30 minutes
the flames should become yellow.
•
•
DO NOT OPERATE THISAPPLIANCE WITH THE
GLASS DOOR REMOVED, CRACKED, OR BRO-
KEN. REPLACEMENT OF THE GLASS DOOR
SHOULD BE DONE BY A LICENSED OR QUALI-
FIED PERSON. DO NOT STRIKE OR SLAM THE
GLASS DOOR.
THE GLASS DOORASSEMBLY SHALL ONLY BE
REPLACED AS A COMPLETE UNIT AS SUPPLIED
BY THE GAS FIREPLACE MANUFACTURER. NO
SUBSTITUTE MATERIALS MAY BE USED.
The heater may produce a noise, caused from metal
expansion and contraction as it heats up and cools down.
This noise is similar to one that a furnace or heat duct
may produce and does not affect the operation or lon-
gevity of the heater.
OPERATING
CAUTIONS
FLAME SPARKER/
SENSOR
VALVE
•
•
•
THIS APPLIANCE
MAY EXHIBIT A
SLIGHT CARBON
DEPOSITION.
REMOTE
CONTROL
ANT.
ON/OFF
WALL SWITCH
PILOT
DO NOT PLACE
ARTICLES ON OR
AGAINST THIS
APPLIANCE.
IGNITION
MODULE
(6V)
IGNITION MODULE
6VDC
GROUND
NEUTRAL
HOT
DO NOT USE OR
STORE FLAM-
MABLE MATERI-
ALS NEAR THIS
APPLIANCE.
BATTERY PORT
PLUG IN
•
DO NOT SPRAY
AEROSOLS IN
THE VICINITY OF
THIS APPLIANCE
WHILE IT IS IN
OPERATION.
THERMOCOUPLE
BLOCK
(CONNECTED TO
ON/OFF
SWITCH
BACK OF VALVE)
VALVE
GAS LINE
CONNECTED TO
BACK OF VALVE
Figure 36.
30
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2.1 SAFETY & LIGHTING INFORMATION
tact your dealer or a qualified service person to replace
the injector or adjust the valve.
Follow SAFETY INFORMATION and LIGHTING IN-
STRUCTIONS to light the appliance.
NOTE: THE TIPS OF THE FLAMES SHOULD NEVER
HIT THE TOP OF THE FIREBOX.
By design, the flame pattern will not be identical from
unit to unit. Additionally, flame pattern may vary depend-
ing on installation type and weather conditions.
These gas models have remote control valve which al-
low you to increase or decrease the height of the main
burner flames. Push the button to increase the flame
height and the button to decrease the flame height.
After the unit has warmed up (i.e. approximately 15 min-
utes) flame height should be slightly (about 2" (51mm)
below the top of the mesh trim assembly. If the flame
height is higher than this, adjustments must be made to
prevent overheating the gasket and glass. Please con-
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing prop-
erty damage, personal injury or loss of life.
1. This gas fireplace is equipped with an
ignition device which automatically
lights the burner. Do not try to light the
burner by hand.
A. This appliance is equipped with
an electronic ignition device
which automatically lights the
burner. Do not try to light the
burner by hand.
•
•
•
Do not touch any electric switch;
do not use any phone in your build-
ing.
Immediately call your gas supplier
from a neighbor's phone. Follow
the gas supplier's instructions.
GAS
VALVE
B. BEFORE LIGHTING, smell all
around the appliance area for
gas. Be sure to smell next to the
floor because some gas is
heavier than air and will settle on
the floor.
If you cannot reach your gas sup-
plier, call the fire department.
C. Do not use this appliance if any
part has been under water. Imme-
diately call a qualified service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
2. Wait five (5) minutes to clear out any
gas. Then smell for gas, including near
the floor. If you smell gas, STOP! Fol-
low "B" in the Safety Information located
on the left side of this label. If you don't
smell gas, go to next step.
WHAT TO DO IF YOU SMELL GAS
•
Do not try to light any appliance.
3. To light the burner, simultaneously
WARNING: CAUTION:
press the star
and up
arrow but-
tons on the remote control until a short
acoustic signal confirms the start se-
quence has begun.
DO NOT CONNECT 220/240
VAC TO THE CONTROL VALVE.
Hot while in operation. Do not
touch. Keep children, clothing, fur-
niture, gasoline and other liquids
having flammable vapors away.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property dam-
age. Refer to the owner's informa-
tion manual provided with this ap-
pliance.
4. If the gas fireplace will not operate,
check the batteries then follow the
instructions “To Turn Off Gas to Ap-
pliance” and call your service techni-
cian or gas supplier.
Do not operate the appliance with
panel(s) removed, cracked or bro-
ken. Replacement of the panel(s)
should be done by a licensed or
qualified service person.
This appliance needs fresh air for
safe operation and must be in-
stalled so there are provisions for
adequate combustion and ventila-
tion air.
NOT FOR USE
WITH SOLID FUEL
TO TURN OFF
GAS TOAPPLIANCE
If not installed, operated, and main-
tained in accordance with the
manufacturer's instructions, this
product could expose you to sub-
stances in fuel or fuel combustion.
For use with natural, propane and
butane gases.
1. Push the "OFF" button on remote.
2. Remove power from receiver.
Keep burner and control compart-
ment clean. See installation and
operating instructions accompany-
ing appliance.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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31
When the appliance is put back in service check burner
flame patterns with Figure 37.
2.2
FAN OPERATION
The accessory fan is wired in series with a speed con-
trol switch and a temperature sensor switch. Set the
speed control to an "ON" position and light the heater.
The temperature sensor switch will automatically start
the fan when the switch warms up—and stop the fan
when it cools down. You can manually stop the fan by
turning the speed control switch to "OFF". See Figure
31 for fan wiring diagram.
To obtain proper operation, it is imperative that the pi-
lot and main burner flame characteristics are steady,
not lifting or floating. Typically, the top 3/8-inch (10m)
of the thermocouple should be engulfed in the pilot flame
(Figure 38).
3.0
SERVICING AND MAINTENANCE
A. HEATER SERVICING: Frequency of heater servic-
ing will depend upon use and type of installation.
B. IMPORTANT: TURN OFF GASAND ELECTRICAL
POWER BEFORE SERVICINGAPPLIANCE. IT IS
RECOMMENDED THATACOMPETENT SERVICE
TECHNICIAN PERFORM SERVICE CHECK-UPSAT
THE BEGINNING OF EACH HEATING SEASON.
C. The appliance and flue system should be inspected
before initial use and at least annually by a qualified
field service person.
MAKE SURE THE FLAMES
ARE STEADY—NOT
LIFTING OR FLOATING.
Figure 37.
D. Inspect the external flue cap on a regular basis to
make sure that no debris is interfering with the air
flow.
E. Keep the control compartment, logs, and burner area
surround the logs clean by vacuuming or brushing at
least twice a year.
Pilot Assembly
CAUTION: THE LOGS GET VERY HOT - HANDLE
ONLY WHEN COOL.
WARNING: DO NOT USE ABRASIVE
CLEANERS ON THE GLASS DOOR AS-
!
SEMBLY. DO NOT ATTEMPT TO CLEAN THE
GLASS DOOR WHEN IT IS HOT.
F. The glass door should be cleaned using a house-
hold glass cleaner. DO NOT handle or attempt to
clean the glass when it is HOT.
G. Visually inspect the flexible power supply cord; if
damaged, contact the service agent for a special
replacement cord assembly.
Figure 38.
H. In order to properly clean the burner and pilot as-
sembly, turn off the gas to the unit and remove the
logs exposing the burner and pilot assembly. Clean
all foreign materials from top of burner. Check to
make sure that the burner orifice is clean.
Visually inspect the pilot periodically. Brush or blow
away any dust or linen accumulations. If the pilot ori-
fice is plugged, disassembly may be required to re-
move any foreign materials from the orifice or tubing.
32
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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2. PILOTASSEMBLY/IGNITION SYSTEM
3.1
REMOVAL OF COVERS FOR
SERVICING
•
Remove the log set, log grate, metal base pan and
burner.
A. Control Compartment Door
Rotate the lower door down to access the gas controls.
B. Dress Guard and Glass Door
•
Disconnect the gas supply tube from the back of
the gas valve and the thermocouple from the
interruptor block.
•
•
•
Lift the front dress guard up and out away from the
appliance side surrounds. Replace the dress guard
when servicing is complete.
•
Disconnect and remove the pilot assembly from the
bracket.
NOTE: When removing the pilot assembly, carefully
pull the electrode wire up through the grommeted hole
in the base pan.
Release the four glass clips around the glass door.
Carefully lift the glass up and out away from the ap-
pliance (see Figure 39).
3.3 PARTS REPLACEMENT
1. FAN/SWITCHES
•
Disconnect the fan wires from the junction box wires
by pulling the male and female connectors apart and
slide the fan out the front of the lower controls com-
partment.
LATCHES
(BOTH TOP
AND BOTTOM)
•
•
Disconnect the wires from the fan speed control
switch, pull off the knob, and remove the nut holding
the speed control to the bracket.
GLASS
ASSEMBLY
Figure 39. Glass Assembly
Disconnect the wires from the fan temperature sen-
sor switch and remove the nut holding the switch
bracket onto the side of the firebox.
3.2 REMOVAL OF COMPONENTS
FOR SERVICE
2. GLASS PANEL
1. BURNER
•
To replace the glass door, place the bottom edge on
top of the bottom mounting brackets. Push glass
against unit and latch the two fasteners at the top of
the glass door and the two fasteners at the bottom
(see Figure 39).
•
Carefully remove the log set. Remove the rear screws
holding the log grate. Remove log grate and metal
base pan.
•
Unscrew the brackets at both ends of the burner and
the retaining screws at the pilot bracket (see Figure
40). Slide the burner towards the right away from the
burner orifice.
3.4 ADJUSTMENTS AND
REPLACEMENT PARTS
PILOT BRACKET
RETAINING SCREWS
Adjustments and replacement parts for this appliance
should only be done by a qualified service person. A
wiring diagram for the appliance is shown in SECTION
2.0 OPERATING INSTRUCTIONS. Areplacement part
table is shown in SECTION 4.0 of this manual.
Figure 40.
CAUTION: ALL SCREWS WHICH WERE
REMOVED MUST BE REPLACED.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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33
3.5
MAINTENANCE TASKS
Inspect
Maintenance Tasks
Doors
1. Inspect for scratches, dents or other damage and repair as necessary.
2. Verify no obstructions to airflow .
3. Verify maintenance of proper clearance to combustible household objects.
Gasket Seal, Glass
Assembly and Glass
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to
heat.
3. Confirm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment
components are intact and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot
be removed.
Valve Compartment
and Firebox Top
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these
areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs
1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no flame impingement causing sooting. Correct as
necessary.
Firebox
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as
necessary.
2. Replace gas fireplace if firebox has been perforated.
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if
necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or
obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other flame problems.
6. Inspect orifice for soot, dirt or corrosion.
7. Verify manifold and inlet pressures. Adjust regulator as required.
8. Inspect pilot flame strength. Clean or replace orifice as necessary.
9. Inspect thermocouple for soot, corrosion and deterioration. Clean with emery cloth or
replace as required.
Flueing
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks,
fences or sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remains intact.
1. Verify operation of remote.
Remote controls
2. Replace batteries in remote transmitters and battery-powered receivers.
34
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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3.6 TROUBLESHOOTING
With proper installation and maintenance, your new Gas Heater should provide years of trouble-free service. If you do
experience a problem, refer to the Trouble Shooting Guide below. This guide will assist a qualified service person in
the diagnosis of problems and the corrective action to be taken.
Electronic Ignition System
Symptom
Possible Causes
Corrective Actions
1. No transmission, motor does a. Receiver must learn new
Press and hold the receiver’s reset button until you hear 2
acoustic signals. After the second longer acoustic signal,
release the reset button and within the subsequent 20
seconds, press the down arrow on the remote handset until
you hear an additional long acoustic signal confirming the
new code is set.
not turn.
code.
2. No ignition. No tone.
a. Receiver
Replace receiver and reprogram code.
3. No ignition; one 5 seconds
continuous tone (7 shorts
beeps might be heard prior to
the 5 seconds tone).
a. ON/OFF switch is in OFF Push switch to ON position.
position.
b. Loose wire.
c. Receiver.
Secure wire.
Replace receiver and reprogram.
Straighten pins on 8 wire connector.
d. Bent pins on 8 wire
connector.
e. Valve.
Replace valve.
4. No pilot flame and control
a. Air in the pilot supply line.
Purge the line or start ignition several times.
continues to spark.
b. Thermocouple circuit wired Check polarity of the thermocouple wires.
incorrectly.
c. No spark at pilot burner
Check spark gap, check wiring connection. Check for spark
in location along cable.
d. Valve.
Replace valve. Do not over tighten.
Replace valve and thermocouple interrupter.
e. Over tightened
thermocouple interrupter.
f. Receiver.
a. Receiver.
Replace receiver and reprogram code.
Replace receiver and reprogram code.
5. Pilot is lit and control
continues to spark. Valve shuts
off after 10 to30 seconds.
Valve operates manually.
6. Pilot is lit, sparking stops if
a flame is present. Valve shuts
off after 10 to 60 seconds.
a. Thermocouple.
Replace thermocouple.
b. Low inlet pressure to valve. Confirm sufficient inlet pressure to the valve. Adjust or
replace inlet regulator if necessary.
Valve does not work manually.
c. Valve.
Replace valve and the thermocouple interrupter.
7. 3 short beeps while the
motor turns.
a. Batteries are low.
Replace batteries - quality alkaline recommended.
WARNING: Creating an electrical short between the
batteries/battery box and metal parts of the appliance may
render the receiver inoperable.
8. Pilot flame lights but there is a. Manual override know (if
Turn Manual override know to ON position.
no main gas flow.
equipped) is in MAN
position.
b. Valve turned don to pilot
flow.
Turn flame to high fire by pressing up button on remote
handset.
c. Low inlet pressure to valve. Confirm sufficient inlet pressure to the valve. Adjust or
replace inlet regulator if necessary.
9. Pilot sparks, but pilot will not a. Correct gas supply.
light.
Verify that incoming gas line ball valve is “open”. Verify that
inlet pressure reading is within acceptable limits, inlet
pressure must not exceed 50 mbar.
b. Ignitor gap is too large.
c. Module is not grounded.
Verify that spark gap from ignitor to pilot hood is .43 cm.
Verify module is securely grounded to metal chassis of
fireplace.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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35
Electronic Ignition System - (continued)
Symptom
Possible Causes
Corrective Actions
10. Glass soots.
a. Flame impingement on Adjust the log set so that the flame does not impinge on it.
logs.
b. Improper venturi setting. Adjust the air shutter at the base of the burner.
c. Debris around venturi.
Inspect the opening at the base of the burner. It is imperative that NO
material be placed in this opening.
11. Flame burns blue a. Insufficient oxygen
and lifts off burner. being supplied.
1. Check to make sure flue cap is installed properly and free of debris.
Make sure that flue system points are tight and have no leaks.
2. Check to make sure that no material has been placed in the opening at
the burner base or in the area of the air holes in the center of the base
pan beneath the burne.
3. Be sure glass is tighened properly on unit, particularly on top corners.
36
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SL-550TRSI-AUE
Service Parts
Beginning Manufacturing Date: 6/06
Ending Manufacturing Date: ______
(NG, LP) Exploded Parts Diagram
16
32
31
20
33
5
38
34
17
2
40
37
35
3
39
36
1
19
7
12
4
6
18
13
14
15
11
22 Log set assembly
21
9
23
30
25
8
29
26
28
10
24
27
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37
SL-550TRSI-AUE Service Parts List
IMPORTANT: When ordering, supply serial and model numbers to ensure correct service parts.
ITEM
PARTS
PART NUMBER
Valve NG
Valve LP
Orifice NG
2098-130
1
2098-131
582-840
2
3
4
Orifice LP
582-057
Flexible Gas Connector
Burner Assembly NG
Burner Assembly LP
Ignition Cable
530-302A
2079-010
2079-012
2098-147
SRV550-175
GLA-550TRS
2079-040
550-251A
2079-041
2021-007
550-117
100-505A
2078-025
546-251A
2098-050
2098-051
2098-145
2079-109
2078-022
491-510A
046-530
LOGS-550TRSAUD
SRV550-715
SRV347-703
SRV349-704
SRV278-705
SRV540-704
SRV550-718
SRV484-703
SRV347-701
530-431
2079-104
2089-120
2098-143
2098-142
2098-144
2045-407
100-512
5
6
7
8
9
10
11
12
13
14
15
Hood
Glass Door Assembly
Dress Guard
Top Louver
Lower Door
Grate
Base Refractory
Blower Assembly 240V
Junction Box
Power Cord
Pilot Assembly NG
Pilot Assembly LP
Switch Assembly
Interior Top Heat Shield
Gas Shutoff Assembly
Rheostat
Switch Sensor
Log Set Assembly
Log #1
Log #2
Log #3
Log #4
Log #5
Log #6
Log #7
Log #8
Valve Plate Gasket
Pilot Bracket
Valve Bracket
Control Cable
Module, Maxitrol
240V Adaptor
Burner Neck Gasket
Rheostat Knob
Thermocouple Block
Block Control Wire
Glass Latch Assembly
Mineral Wool
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
2098-146
2098-148
386-122A
050-721
Mesh Assembly
Exhaust Resistor
Accesssories
Wall Switch Kit, Off White
Wall Switch Kit, White
Conversion Kit NG
Conversion Kit LP
561-330A
347-299
WSK-21
WSK-21W
NGK-550I-AUE
LPK-550I-AUE
38
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
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LIMITED 10 YEAR WARRANTY
HEAT & GLO, a brand of Hearth & Home Technologies Inc.
InordertopresumptivelyestablishthedatestowhichyourHEAT&GLOLimited10YearWarrantyruns,youmust
mailthecompletedwarrantycardtoHEAT&GLO,abrandofHearth&HomeTechnologiesInc.,20802Kensington
Boulevard, Lakeville, MN 55044, within 60 days of the date of fireplace installation. If you fail to do so, you may be
required to prove the date of installation before warranty work can be performed.
The warranty exclusions and limitations of liability are effective upon installation of the fireplace.
Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies Inc. ("HEAT &
GLO")extendsthefollowingwarrantywithrespecttoHEAT&GLO, abrandofHearth&HomeTechnologiesInc..
If HEAT & GLO is reasonably satisfied that any part or portion of the fireplace covered by this Limited Warranty is
defective in material or workmanship under normal use and service as described in the Operating Instructions,
HEAT & GLO will take the following actions:
1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs
are coveredfor 3years), HEAT & GLO will replaceor repairthedefectivecomponentsat itssoleexpense. The
decisionwhethertoreplaceacomponentshallbemadeatHEAT&GLO's solediscretion.ThisLimitedWarranty
does not cover components broken during shipping, misuse or careless handling. HEAT & GLO shall be not
responsibleforanyindirect,incidental,orconsequentialdamagesorforanycostsotherthanthoseincurredby
HEAT&GLOtorepairorreplacethedefectivecomponent. Ifcomponents(includingventing)otherthanfactory
approvedcomponentsareused,allwarrantyandliabilityonthefireplaceisvoided. Defectsreportedafterthe
first year will not be covered by warranty unless they fall within the purview of paragraph 2 or 3 below.
2. Ifthefollowingdefectsarereportedduringthesecondyearafterthedateofinstallation,HEAT&GLOwillsupply
replacement parts at the current wholesale price: defective electrical or manual components, optional
components or accessories, and glass panels (not including glass panels broken during misuse or careless
handling). HEAT & GLO shall not be responsible for any labor, transportation or other costs. Furthermore, it
shall not be liable for any indirect, incidental or consequential damages.
3. HEAT & GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from
thedateofinstallation.ThedecisionwhethertoreplacethedefectivecomponentshallbemadeatHEAT&GLO's
sole discretion. HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or
for any costs other than those incurred by HEAT & GLO to repair or replace the defective component.
ThisLimitedWarrantyistheexclusiveremedyavailabletoyou.IfHEAT&GLOcannoteffectivelyresolveawarranty
probleminanexpedientandcost-effectivemanner,itcandischargeitsentirewarrantyliabilitybyrefundingtheprice
of the product to you.
Productsmadebyothermanufacturers,whethersoldwiththefireplaceoraddedthereafter,areNOTcoveredbythis
Limited Warranty. The use of other unauthorized components will make this warranty null and void. This Limited
Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the Installation
Instructions. Furthermore, theLimitedWarrantywillbe voidifthefireplaceisnotoperated, atalltimes, according
totheOperatingInstructionsfurnishedwiththefireplace.Anyserviceworkmustbeperformedbyauthorizedservice
representatives.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL
APPLY TO THE FIREPLACE PRODUCT. In States that do not allow limitations on how long an implied warranty
lasts,ordonotallowexclusionofindirectdamages,thoselimitationsorexclusionsmaynotapplytoyou. Youmay
also have additional rights not covered in this Limited Warranty.
HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications
and prices. It also reserves the right to discontinue styles and products.
Heat & Glo • SL-550TRSI-AUE • 2079-902 Rev. B • 7/06
39
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For Service or Replacement Parts Contact:
Melbourne
Jetmaster
444 Swan Street
Richmond 3121
(03) 9429-5573
Perth
Fireplace Corner
277 Lord Street
East Perth 6000
(08) 9228-2600
Sydney
Jetmaster
10 MartinAvenue
Arncliff 2205
(02) 9597-7222
40
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