Hotpoint Refrigerator RFR51V User Manual

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User Instructions  
for your  
Fridge Freezer Model RFR51V  
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Contents  
Page  
Installation  
4
5
Choosing a location  
Get to know your Appliance  
Getting your Appliance ready for use  
Final Check  
Starting  
Running in the Compressor  
The Controls  
6
6
6
7
Storing Food  
Storing Fresh Food  
Freezing Fresh Food/Procedure  
Storing Frozen Food  
Defrosting Frozen Food  
Caring for your Appliance  
Defrosting  
8
9
9
9
10  
Cleaning  
11  
Going Away  
11  
Changing the Light Bulb  
Troubleshooting  
After Sales Service  
Guarantee  
11  
12  
13  
14  
Key Contacts  
Back Cover  
Disposal of your old appliance:  
When replacing your old appliance with a new one, please comply with the  
following:  
Old appliances are not worthless rubbish. Valuable raw materials can be  
reclaimed by recycling old appliances.  
Render your old appliances unusable:  
1. Pull out the mains plug.  
2. Cut off the power cord and discard with mains plug.  
3. To prevent children from locking themselves in the appliance and  
suffocating - REMOVE THE LOCK.  
Professional disposal is required for refrigerants in refrigeration appliances and  
gasses contained in the insulation. Ensure that refrigeration tubing and coils are  
not damaged or punctured prior to their proper disposal.  
WARNING: AVOID ACCIDENTS TO CHILDREN. WHEN DISCARDING AN OLD FRIDGE  
OR FREEZER BE CERTAIN TO MAKE THE LOCK UNUSABLE. IF POSSIBLE, REMOVE THE  
DOOR AND DISCARD SEPERATELY.  
DO NOT ATTEMPT TO SIT ON TOP OF YOUR APPLIANCE. IT IS NOT DESIGNED FOR  
SUCH USE AND YOU COULD INJURE YOURSELF OR DAMAGE THE APPLIANCE BY  
SUCH ABUSE.  
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Installation.  
Placing the Fridge Freezer:  
Place the Fridge Freezer on a solid base.  
Some have adjustable feet at the front, use  
them to level the Fridge Freezer.  
WARNING: THE APPLIANCE SHOULD  
ONLY BE INSTALLED BY A QUALIFIED  
ELECTRICIAN IN COMPLIANCE WITH  
THESE INSTRUCTIONS, CURRENT STAN-  
DARDS AND REGULATIONS.  
Before Fitting:  
Before connecting to the electricity supply  
leave the appliance to stand for 2 hours to  
allow the cooling system to settle.  
Please read through this section before  
starting any work.  
Two spacers supplied with the Fridge  
Freezer must be fitted onto the upper edge  
of the condenser, preventing the Fridge  
Freezer being installed too close to the wall.  
You will need to adjust both spacers  
depending on the distance of the condenser  
from the wall. To adjust, turn spacers  
accordingly and fix them to the condenser.  
Choosing a location:  
The power socket should be in a readily  
accessible position, adjacent to the Fridge  
Freezer.  
Place the Fridge Freezer in a dry and regu-  
larly ventilated room.  
Allowed ambient temperature depends on  
the model (class) of the appliance and is  
stated on the rating plate.  
In case the Fridge Freezer is exposed to  
temperatures lower than +16°C, the opera-  
tion of the refrigerator is normal, yet the  
temperature in the freezer compartment is  
raised, which shortens the storage time of  
frozen foods.  
Never place the Fridge Freezer near heat  
emitting devices (eg. cooker, radiator, water  
heater or similar devices) and do not  
expose it to direct sunlight. In such a posi-  
tion your Fridge Freezer will have to work  
harder and will cost more to run and could  
be damaged by the heat.  
Ensure that you provide adequate air  
circulation around the Fridge Freezer.  
Behind, there should be at least 200cm2.  
Any units positioned above the Fridge  
Freezer should be at least 5cm away.  
WARNING:  
The appliance contains a small quantity of  
the enviromentally-friendly but flammable  
refrigerant R600a.  
Ensure that the refrigeration tubing is not  
damaged during transportation and  
installation. Leaking refrigerant may cause  
eye injuries or ignite.  
If refrigerant is leaking out:  
- Avoid naked flames and ignition sources  
near the leakage.  
- Unplug the appliance and ventilate the  
room for several minutes.  
WARNING: KEEP VENTILATION OPEN-  
INGS IN THE APPLIANCE ENCLOSURE, OR  
IN THE BUILT-IN STRUCTURE, CLEAR OF  
OBSTRUCTION.  
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Get to know your Appliance.  
REFRIGERATOR:  
DEFROST WATER OUTLET -  
The refrigerator is used for storing fresh  
foods for a few days.  
The interior of the refrigerator is cooled with  
a cooling plate incorporated in the rear  
Quickly perishable food should be stored at wall. Beneath this there is a channel and  
the back ie. the coldest part of the refriger-  
ator.  
an outlet for defrost water.  
Regularly check the outlet and channel  
The interior of the refrigerator is cooled with remain clear. If clogged, use a plastic straw  
a cooling plate incorporated in the rear  
wall. Under the plate there is a channel  
and an outlet for defrost water.  
and clean it.  
ILLUMINATION IN THE INTERIOR OF THE  
REFRIGERATOR -  
The light for illuminating the interior of the  
appliance is on, when the door is opened.  
The operation of the light does not depend  
on the position of the thermostat knob.  
Regularly check the defrost water outlet and  
the channel, because they should never be  
clogged (as for example with food rests). If  
clogged, use a plastic straw and clean it.  
SHELVES -  
Shelves can be optionally placed on the  
guides inside the appliance.  
FREEZER:  
The freezer is used for freezing fresh foods  
and for storing already frozen foods.  
They are protected against being pulled  
out. If you want to remove a shelf, slightly  
lift up the back part and pull it out.  
FRUIT AND VEGETABLE CONTAINER -  
The container is at the bottom under the  
glass shelf and is used for storing fruits and  
vegetables. It provides adequate humidity  
which has a favourable effect on the food  
stored (less dehydration).  
Freezer  
Compartment  
DOOR LINER -  
The door liner consists of various shelves or  
holders for storing eggs, cheese, butter and  
yogurt as well as other smaller packages,  
tubes, cans etc.  
Shelf  
The lower shelf is used for storing bottles.  
BOTTLE RACK -  
Defrost  
Water  
Outlet  
The bottle rack has two possible installation  
positions, horizontal or lifted at the front.  
To remove, lift at the back and pull forward.  
When storing larger bottles, install the rack  
on higher position, making sure you can  
still close the door.  
Fruit and  
Vegetable  
Container  
Door  
Liner  
WARNING: CHILDREN SHOULD NOT BE  
ALLOWED TO PLAY WITH THE APPLIANCE  
OR TAMPER WITH THE CONTROLS.  
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Getting your Appliance ready for use.  
Before connecting to the mains electricity  
supply leave the appliance to stand for 2  
hours to allow the cooling system to settle.  
Clean the appliance, and be thorough,  
especially in the interior. (see Caring for  
your Appliance’ - Cleaning, page 11).  
Final Check:  
Before you start using your appliance check  
that:  
- The appliance is level.  
- It is thoroughly dry inside.  
- There is adequate air circulation.  
- Accessories are correctly placed in their  
positions.  
Starting:  
Insert the plug into the wall socket and  
switch on the electricity supply. When you  
open the refrigerator door, the light will  
come on.  
There is a control dial situated on the right  
handside of the refrigerator interior.  
Turning the dial, clockwise from STOP (0)  
to a higher setting will start the appliance  
working.  
You will hear a noise as the compressor  
starts up.  
Running in the Compressor:  
Your appliance is operated by a compressor  
which switches on and off in order to  
maintain the internal temperature.  
The compressor requires a running in peri-  
od of up to 2 months. During this time it  
has to work a little harder and may result in  
more noise than usual.  
Noise levels are also determined as to the  
location of the appliance, what is stored  
and where the items are placed,  
Whether the compressor is running  
or not, it is normal to hear sounds  
created by the liquid and gases sealed  
within the system.  
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The Controls.  
WARNING: CHILDREN SHOULD NOT BE  
ALLOWED TO PLAY WITH THE APPLIANCE  
OR TAMPER WITH THE CONTROLS.  
The appliance is controlled with a  
thermostat knob, situated on the right  
handside of the refrigerator interior.  
Turn the knob clockwise from STOP (0)  
position towards 7 and backwards.  
TEMPERATURE SELECTION -  
Higher settings on the knob (towards 7)  
mean lower temperatures (colder) in all  
compartments of the appliance.  
Temperature in the interior of the appliance  
may even drop below 0°C.  
When the ambient temperature is normal,  
we recommend medium setting.  
Changes of the ambient temperature affect  
temperature in the interior of the appliance  
(choose the correct setting of the thermostat  
knob).  
Your Fridge Freezer has an integrated  
switch for intensive cooling, switch it on  
when the ambient temperature is lower  
than 20°C, to ensure normal operation of  
the appliance. The switch is ON when the  
marking I or colour marking is visible, and  
OFF when the marking 0 is visible or colour  
marking is not visible (depending on  
model). Temperature in the refrigerator my  
be decreased by activating this switch,  
regardless of the ambient temperature.  
In STOP (0) position the appliance does not  
operate (the cooling system is switched off),  
yet power supply is not interrupted (the light  
is on when you open the door).  
WARNING: DO NOT USE ELECTRICAL  
APPLIANCES INSIDE THE FOOD STORAGE  
COMPARTMENTS, UNLESS THEY ARE OF  
THE TYPE RECOMMENDED BY THE  
MANUFACTURER.  
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Storing Food.  
Proper use of the appliance, adequately  
packed food, correct temperature and tak-  
ing into account hygienic precautions will  
substantially influence the quality of the  
food stored.  
STORING FRESH FOOD:  
• If you are going away, ensure that  
perishable foods are removed from the  
refrigerator before you leave.  
FRESH FOOD STORAGE TIME IN THE  
REFRIGERATOR:  
• Foods to be stored in the refrigerator  
should be properly packed, to prevent  
drying out and odour transference.  
Plastic bags, containers with lids, foil  
and plastic stretch wrap are ideal.  
• Wrap cheese firstly in greaseproof paper  
and then in a polythene bag, excluding  
as much air as possible. For best results  
take out of the fridge an hour before  
eating.  
Possible  
Recommended  
Storage Time  
FRESH FOOD  
Butter  
Storage Time  
1-7 days  
1-12 days  
1-14 days  
Eggs  
1-10 days  
• Before storing food in the refrigerator,  
remove the excess packaging.  
MEAT Fresh  
uncut  
1-2 days  
1 day  
1-3 days  
1-2 days  
1-14 days  
• Allow adequate air circulation around  
packages, make sure that foodstuffs do  
not touch each other (various odours  
may mix).  
• Never store poisonous, dangerous  
substances, products that contain  
flammable gasses (eg. aerosols) or  
explosive substances in the appliance.  
Explosion hazard! Your appliance has  
been designed for the storage of edible  
foodstuffs only.  
• Beverages with high alcohol percentage  
shall be stored in tightly sealed bottles in  
a vertical position.  
• Position food to allow air to circulate  
freely, ensuring nothing comes into  
contact with the cooling plate at the rear  
of the refrigerator.  
• Foods should be cooled down before  
storing.  
• Quickly perishable foods should be  
stored at the back ie. the coldest part of  
the refrigerator.  
MEAT  
Chopped  
MEAT Smoked  
1-10 days  
Fish  
Marinade  
Root  
1-2 days  
1-1 4 days  
1-14 days  
1 day  
1-10 days  
1-8 days  
Cheese  
Sweets  
Fruit  
1-4 days  
1-2 days  
1-2 days  
1-2 days  
1-14 days  
1-6 days  
1-10 days  
1-4 days  
Try not to open the door too often.  
• Wrap raw or defrosting meat and poultry  
in polythene or foil and store below  
cooked foods and dairy products.  
• Clean out salad bins regularly and check  
that nothing has dripped into them.  
• Keep food for as short a time as possible  
and adhere to sell by’ dates.  
Prepared  
dishes  
• Store fruit and vegetables in the salad  
bins under the glass shelf as it provides  
a better humidity level for these items.  
Take off any unusable leaves on vegeta  
bles and wipe off any soil.  
• Leave lettuce, cabbage, parsley and  
cauliflower on the stem.  
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Storing Food.  
FREEZING FRESH FOODS -  
STORING FROZEN FOODS -  
• Carefully select food you intend to  
freeze: it should be of high quality and  
thoroughly cleaned before freezing it.  
• Use correct packaging suitable for the  
freezer.  
Store commercially frozen foods according  
to the manufacturer’s recommended stor-  
age instructions as indicated on the pack-  
aging. When shopping select frozen foods  
last and be careful in choosing adequately  
packed foods. Wrap frozen food when you  
buy it and put it in the freezer as soon as  
possible. Don’t buy packages of food with a  
frost layer, this indicates that the package  
has been at least partially thawed before.  
- The packaging should be air tight and  
should not leak since this could cause  
substantial vitamin loss and  
dehydration of foods.  
- Foils and bags should be soft enough  
to wrap tightly around foods.  
• Mark packages with the following data:  
- The kind and quantity of foods.  
- The date of loading.  
DEFROSTING FROZEN FOOD -  
Partially thawed or defrosted food should  
be used as soon as possible.  
• Prepare fresh foods for freezing in small  
quantities to ensure that the food  
freezes quicker and its quality does not  
deteriorate during thawing and  
preparation.  
• Dry packs of food to be frozen so that  
they do not freeze together.  
Cold air preserves the food but it does not  
destroy micro-organisms which rapidly acti-  
vate after defrosting and make foods per-  
ishable.  
APPROXIMATE STORAGE TIME FOR  
FROZEN FOODS:  
• The quantity of fresh foods that can be  
loaded in the freezer within 24 hours is  
indicated on the rating plate (freezing  
capacity). If the loaded amount is too  
large, the quality of freezing is reduced,  
which affects the quality of frozen foods.  
• Don’t put liquid filled bottles or sealed  
cans containing fizzy drinks into the  
freezer as they may burst.  
• Don’t try to keep food which has  
thawed, it should be eaten within 24  
hours, or cooked and refrozen.  
• Don’t give children lollipops and water  
ices directly from the freezer, the low  
temperature may cause ’freezer burns’  
on their lips.  
• Never store poisonous, dangerous  
substances, products that contain  
flammable gasses (eg. aerosols) or  
exposive substances in the appliance.  
Explosion hazard! Your appliance has  
been designed for the storage of edible  
foodstuffs only.  
Storage Time  
FOOD  
(in months)  
Vegetables  
Fruit  
8-10  
10-12  
Bread, Pastries  
Milk  
3
3
3
Ready-made Meals  
Meat Beef  
Veal  
10-12  
8-10  
4-6  
Pork  
Poultry  
8-10  
6-8  
4
Game  
Minced Meat  
Smoked Sausages  
Fish lean  
FREEZING PROCEDURE -  
Switch on the integrated switch for intensive  
cooling some 24 hours before loading the  
appliance with larger amounts of fresh foods  
and turn the thermostat knob to position 4-6.  
After 24 hours load the freezer with fresh  
food packages. After loading wait another  
24 hours then switch off the switch and turn  
the thermostat knob to the required position  
(see Temperature Selection page 7).  
1
3
1
fat  
Offal  
2
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Caring for your Appliance.  
DEFROSTING:  
MANUAL DEFROSTING OF THE  
FREEZER-  
AUTOMATIC DEFROSTING OF THE  
REFRIGERATOR-  
There is no need to defrost the refrigerator,  
because ice deposited on the interior back  
wall is defrosted automatically.  
Ice is deposited on the interior back wall  
during the compressor operation, later on  
when the compressor is not operating, the  
ice defrosts and water droplets collect and  
drain through the outlet in the interior back  
wall into the drain pan situated above the  
compressor, from where it evaporates.  
When the frost and ice layer in the freezer  
is 3 - 5mm thick you should defrost the  
freezer.  
• A few hours before defrosting, set the  
thermostat to position 7, so that  
packages are well frozen.  
Reset the thermostat to STOP (0)  
position and disconnect the power  
supply.  
Empty the freezer, wrap frozen food in a  
blanket and put in a cool place.  
• Leave the door open for a while so that  
you can easily scrape off the frost and  
ice layer. Use the plastic scraper but  
take care not to damage the inner  
surfaces of the freezer.  
MANUAL DEFROSTING OF THE REFRIG-  
ERATOR-  
As long as the defrost water runs to the  
channel and through the outlet to the drain  
pan on the compressor, automatic defrost-  
ing of the appliance is assured.  
In the case of ice formation on the interior  
rear wall increasing (3-5mm), ice should be  
manually defrosted.  
• Wipe up the scraped frost and ice  
before completely defrosted.  
• Avoid using defrosting sprays, as they  
may cause damage to the plastic parts  
and may be hazardous to health.  
Set the thermostat knob to STOP (0) posi-  
tion and leave the refrigerator door open.  
Never use electric devices for defrosting  
and do not scrape the ice with sharp  
objects.  
DO NOT scrape off frost or dislodge frozen  
food which is stuck to the freezer  
compartment with a knife or other sharp  
implement. You could damage the refriger-  
ant tubing. Leaking refrigerant may ignite  
or cause eye injuries.  
After defrosting is completed, turn the  
thermostat knob to the desired position and  
close the refrigerator door.  
The cause of increased ice formation may  
be one of the following:  
WARNING: DO NOT USE  
MECHANICAL/ELECTRICAL DEVICES  
OR ANY OTHER MEANS TO ACCELERATE  
THE DEFROSTING PROCESS, OTHER  
THAN THOSE RECOMMENDED BY THE  
MANUFACTURER.  
- The door does not seal well. (Clean the  
gasket if it is contaminated or replace it  
if it is damaged).  
- The door was frequently opened or was  
left open for a long period.  
- The food stored in the refrigerator was  
warm.  
- Food or packaging is touching the interi  
or rear wall.  
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Caring for your Appliance (cont).  
GOING AWAY:  
WARNING: SWITCH OFF ELECTRICITY  
SUPPLY AND PULL OUT THE MAINS PLUG  
BEFORE CLEANING.  
If you do not intent to use the appliance for  
a long period, set the thermostat knob to  
the STOP (0) position, switch off at the sock-  
et outlet and pull out the plug.  
WARNING: DO NOT USE HOUSEHOLD  
CLEANERS, ABRASIVE POWDERS OR WAX  
POLISH. THESE NOT ONLY DAMAGE  
THE SURFACES, BUT ALSO LEAVE A SMELL  
WITHIN THE APPLIANCE.  
Remove all food, follow defrosting instruc-  
tions (page 10) and clean the appliance.  
Leave the door ajar to prevent the accumu-  
lation of odours.  
CHANGING THE LIGHT BULB:  
CLEANING THE APPLIANCE:  
• Clean the exterior of the appliance with  
warm water and a small amount of  
liquid detergent, dry thoroughly.  
WARNING: SWITCH OFF ELECTRICITY  
SUPPLY AND PULL OUT THE MAINS PLUG.  
TAKE CARE THE BULB COULD BE HOT OR  
BROKEN.  
• Remove the detachable accessories in  
the interior of the appliance and wash in  
warm soapy water, dry thoroughly.  
• Wipe the interior and fittings with a  
clean cloth wrung out in either a solution  
of one teaspoon of bicarbonate of soda  
to one pint water or Milton sterilising  
fluid, diluted according to  
Press the cover from behind (in the direction  
of arrow 1). Remove the plastic cover (in  
the direction of arrow 2). Unscrew the old  
bulb and screw in the new. Refit the plastic  
cover. Replace the mains plug and switch  
on the electricity supply.  
manufacturers’ instructions.  
Dry the interior thoroughly with a clean  
cloth before replacing fittings and food.  
• Every now and then wipe the condenser  
on the rear wall of the appliance. Use a  
soft non-metal brush or a vacuum cleaner.  
• Clean the drain pan on the refrigerator  
compressor. Do not remove the drain pan.  
• Use warm, soapy water to wipe along  
and in between the creases of the door  
seal, dry thoroughly.  
WARNING: Do not use detergent it will  
damage the door seal.  
After cleaning reconnect to the power  
supply and switch on.  
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Troubleshooting.  
When checking an appliance you can come Repairs may only be performed by qualified  
across some problems which are a result of  
improper handling of the appliance and  
can be easily eliminated.  
Run through this checklist before calling  
your nearest Service office.  
technicians. ’DIY’ repairs or unqualified  
and untrained service people may put you  
in danger, could damage the appliance and  
might mean that you lose cover under the  
Guarantee.  
The appliance won’t work.  
Check the plug is firmly positioned in the wall  
socket and the power supply is switched on.  
Check the power supply with another  
appliance.  
Check the fuse.  
There has been a power failure.  
The appliance is making alot of noise.  
DO NOT OPEN THE FREEZER DOOR.  
If power does not return within 16 hours, food  
should be removed from the freezer and either  
cooked and eaten within 24 hours or cooked  
and refrozen.  
Check the appliance is stabilised.  
Ensure the appliance is not touching the wall  
or kitchen units.  
Continuous Operation of the Compressor Has the door been opened frequently or  
left open for a long period of time?  
The door is not closed properly/does not seal  
properly (clean the gasket if it is contaminated  
or replace it if it is damaged).  
Have you observed the maximum storage  
quantities?  
Check there is adequate air circulation.  
Water is leaking from the refrigerator.  
Check that the defrost water outlet is not  
blocked. (If blocked a plastic straw can be used  
to clear).  
Check that stored food or packaging is not in  
contact with the cooling plate on the interior  
rear wall of the refrigerator. (NB. It is normal  
for droplets to run down the cooling plate).  
Is there ice formation on the interior rear wall?  
(see Manual defrosting of the Refrigerator’  
page 10).  
Refrigerator interior light does not work. SWITCH OFF AT THE SOCKET AND PULL OUT  
THE MAIN PLUG, check the bulb is screwed in  
correctly.  
If it still doesn’t work see ’Changing the Light  
Bulb’ page 11.  
The freezer door is difficult to open.  
If you have just closed the freezer door, it  
may be particularly difficult to open again  
immediately. This is partly due to the  
difference in temperature between the room  
and the internal compartment. Wait 5 minutes  
for the external and internal pressure to  
equalise and try again.  
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Hotpoint After Sales Service  
Satisfaction Guaranteed or Your  
Service Cover  
Money Back  
FREE service repairs for a single Hotpoint  
appliance during the period of cover. At  
an additional cost Service Cover with  
Maintenance includes an Annual  
Electrical & Safety Check along with  
replacement of any parts necessary.  
Hotpoint gives you a unique ’Satisfaction  
Guaranteed’ promise – valid for ninety  
days after you have purchased your  
Hotpoint product. If there is a technical  
problem with your Hotpoint appliance,  
call Hotpoint Service. If necessary we will  
arrange for an engineer to call. If the  
technical problem is not resolved under  
Kitchen Cover  
An annual payment covers repairs for all  
this Guarantee, Hotpoint will replace your your Hotpoint appliances which are less  
appliance or, if you prefer, give you your  
money back.  
than ten years old. Additional Hotpoint  
appliances purchased after you have  
joined Hotpoint Kitchen Cover are auto-  
matically included during the annual peri-  
od of cover without further charge.  
Hotpoint appliances carry for the first 12  
months a fully inclusive parts and labour  
guarantee plus FREE replacement parts  
for the first 5 years provided that they are  
fitted by our own Service Engineer. When  
the 12 months parts and labour guaran-  
tee expires we offer two after sale service  
options:  
Easy Payment Methods  
We offer a number of payment methods;  
cheque, credit card, switch, cash or by  
taking advantage of one of our Service  
Cover Plans you can spread the cost by  
direct debit.  
Repair Service  
UK: 08709 066 066 or  
For further details telephone:  
08709 088 088.  
Republic of Ireland: 1850 302 220  
Call our National Service Line and benefit  
from our additional 5 years FREE parts.  
Although the engineers time and labour  
is chargeable, all repairs carry a fully  
inclusive parts and labour guarantee for  
12 months from the date of the repair.  
Note: Chargeable service is offered on  
the basis of payment on completion to  
our service engineer, who will issue a  
receipt.  
Appliance Registration  
To benefit from the above options, com-  
plete and return the Appliance  
Registration Questionnaire supplied with  
this appliance. Full details and costs of  
our Service/Kitchen Cover options togeth-  
er with an application form, will then be  
sent to you towards the end of the 12  
month guarantee period.  
Hotpoint Genuine Parts & Accessories  
A wide range of parts and accessories  
are available from Hotpoint Genuine  
Parts & Accessories Mail Order Hotline  
UK: 08709 077 077 or  
Extended Warranties  
To join: UK 08709 088 088 or  
Republic of Ireland: 1850 302 220  
Whether you have just one or a number  
of Hotpoint appliances in your kitchen,  
Hotpoint offer two Service Cover Plans to  
give you complete peace of mind. They  
enable you to extend your first 12 months  
labour guarantee by either 1 or 4 years,  
so that you can have FREE repairs during  
the membership period.  
Republic Of Ireland: 01 842 6836  
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Hotpoint Guarantee  
From the moment your appliance is delivered, Hotpoint guar-  
antees it for five years.  
Hotpoint appliances carry a fully inclusive 12 months parts  
and labour guarantee plus FREE replacement parts for the  
first five years provided that they are fitted by our own  
Service Engineer (evidence will be required of date and  
place of purchase).  
All Hotpoint servicing is carried out by our own Service  
Organisation located throughout the United Kingdom and  
Republic of Ireland. We will be happy to deal with any  
problems which you may have.  
Our Engineers ensure every effort to avoid damage to floor  
coverings and adjacent units when carrying out repairs/service  
work, but in locations where the Engineer advises you that it  
will be impossible to move appliances without risk of damage,  
they will only proceed with your approval that no liability is  
accepted.  
Guarantee Terms & Conditions  
Your Guarantee is only applicable in the United Kingdom or  
Republic of Ireland and is subject to provision(s) that your  
appliance:  
Has been used solely for domestic purposes and is on  
domestic premises ie. not for commercial or trade use.  
Has been used solely in accordance with this instruction  
book.  
Has been properly connected to a suitable electrical  
supply voltage as stated on the appliance rating plate.  
Has not been subject to misuse, accident, modified or  
repaired by anyone other than our own Service Engineers.  
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Key Contacts  
Service  
Hotpoint has the largest appliance manufacturer’s service team in Europe,  
trained specialists directly employed by us to ensure your complete  
confidence.  
Repair Service  
UK: 08709 066 066  
Republic of Ireland: 1850 302 220  
You will be asked for the following information:-  
Name, address and postcode.  
Telephone number  
Model / Serial number of the appliance  
Clear and concise details of the query or fault  
Place and Date of purchase  
(Please keep the receipt as evidence will be required when the engineer calls).  
Extended Warranty  
To join: UK 08709 088 088  
Republic of Ireland: 1850 302 220  
Genuine Parts & Accessories  
Mail Order Hotline  
UK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
For further product information 08701 50 60 70  
All Hotpoint Services are offered as an extra benefit and do not affect your statutory rights.  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB  
Part No. FP030-01  
TC/HZS 2761 OT  
627495/en/040  
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