Health O Meter Scale 2000KL User Manual

PRO PLUS® STRETCHER SCALE  
MODEL 2000KL  
OPERATION MANUAL  
AA0339-0  
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CAUTION AND WARNING  
To prevent injury and damage to your scale, please follow these instructions very carefully.  
To ensure proper operation of the ProPlus® Stretcher Scale, this operation manual should be  
reviewed carefully before operation. Keep this manual available for future reference, and also  
for use in the orientation of new personnel.  
If the scale becomes damaged, it should not be operated until properly serviced. All repairs  
should only be performed by authorized Healthometer® Professional service personnel.  
This scale is designed for static weighing of patients only. No scale should be used for  
patient transfer. Healthometer® Professional / Pelstar LLC assumes no responsibility  
for patient injury or scale damage should this caution be ignored.  
Do not leave patients unattended while on the scale.  
For accurate weighing the scale must be placed on a flat and stable surface with the locking  
screw locked properly and the weighing mechanism not touching the floor.  
For accurate weighing, verify proper operation according to the procedure described in this  
manual before each use.  
Do not use in the presence of flammable materials.  
Operating at other voltages and frequencies than specified could damage the equipment.  
If the “LOW BAT” indicator activates, for accurate weighing, replace the batteries or connect  
the scale to an AC power source as soon as possible.  
Failure to comply with the following will void scale warranty:  
o Do not gas sterilize or autoclave the scale.  
o Do not place liquids on top of the scale display console.  
o Do not exceed recommended weigh limit of 400 lb/181kg for this  
scale.  
o This scale contains delicate sensors. Do not bang into doors,  
elevators, etc., as damage may result.  
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SPECIFICATIONS  
GENERAL  
Health o meter’s ProPlus® Stretcher Scale Model 2000KL uses highly sophisticated  
microprocessor technology. This scale is designed to provide accurate, reliable and repeatable  
weight measurements and features that make the weighing process simple, fast and convenient.  
The scale is set up to use motion-sensing weighing technology, to determine the actual weight  
of a moving patient. The scale may be changed to measure live weight; see page 19 for  
instructions on changing the scale setting.  
The weight can be displayed in pounds (decimals, fractions of a lb or lb/oz) or in kilograms. The  
scale features a folding stretcher for easy mobility and a display assembly stand.  
The unit can be operated using its AC adapter or by 6-D cell batteries (not included).  
SCALE SPECIFICATIONS  
Capacity and Resolution  
Power Requirements  
Environmental  
400 Lb x 0.2 Lb / ¼ lb / 4 oz  
(181 Kg x 0.1 Kg)  
Adapter 120VAC - 6VDC - 60Hz or 6 x D size batteries  
Operating temperatures: 50°F to 95°F (10°C to 35°C)  
Storage temperatures: 30°F to 125°F (0°C to 50°C)  
Humidity: 85%  
Stretcher Dimensions  
Closed:  
Fully extended:  
Length: 70 ” (180 cm)  
Width: 6” (15 cm)  
Weight: 16.5 Lb (7.5 Kg)  
Length: 70 ” (180 cm)  
Width: 29½” (75 cm)  
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ASSEMBLY INSTRUCTIONS  
Before Assembly  
The Model 2000KL ProPlus® Stretcher Scale is shipped disassembled in two (2) separate  
cartons. Carefully inspect all cartons for shipping damage before unpacking. If damage is found,  
contact your shipper or Healthometer Professional immediately. Claims must be filed with the  
shipper as soon as possible after receipt of the damaged package.  
Remove each assembly from the carton and unwrap packing material carefully to prevent  
scratching the unit’s parts. It is recommended that two people perform the assembly.  
The scale is shipped in two (2) separate cartons as follows:  
A. Large carton containing:  
(1) Hydraulic pump assembly  
(1) Lifter mast  
(1) Base adjustment lever  
(1) Lifter base with casters  
B. Small carton containing:  
(1) Lifter boom  
(1) Display support  
(1) Display assembly  
(1) Stretcher storage tray  
(1) Adapter holder  
(1) AC adapter  
(4) Stretcher bars  
(2) Stretcher bar joint  
(1) Hexagon screw with  
lock nut  
(1) Load cell assembly  
(1) Display rear cover  
(2) Plastic washer  
(1) Velcro strap  
(2) Stretcher hoops  
(1) Stretcher sheet  
(6) Screws for display  
(2) Shoulder screw and washer  
Tools required: Phillips head screwdriver, adjustable wrenches, 7/16” Allen wrench.  
Parts of Stretcher Scale  
Lifter mast  
Hydraulic pump assembly  
Base adjustment lever  
Lifter base with casters  
Figure 1  
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ASSEMBLY INSTRUCTIONS  
Assembling the Patient Lifter  
1. Place the Stretcher Storage Tray on the Lifter Base, as shown below, before attaching the  
Lifter Mast.  
KNOB  
Figure 2  
2. Remove black plastic protective caps from Lifter Mast. Insert the bottom of the Lifter  
Mast and Hydraulic Pump assembly into the mast sleeve (through the Stretcher Tray  
Holder) on the Lifter Base. The notch on the end of the mast fits over the round tube at  
the bottom of the Mast Sleeve. The mast must lock into position in the mast sleeve,  
making it impossible to rotate. Check that the mast is locked into position and that the  
hole in the mast is aligned with the threaded hole in the mast sleeve.  
3. Insert the threaded locking device (the plastic knob and stud chained to the base) into  
the threaded hole in the mast sleeve. Tighten to lock the mast to the base. Keep mast  
and base locked at all times except when removing mast from base for storage.  
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ASSEMBLY INSTRUCTIONS  
Attaching the Display and Scale to the Patient Lifter  
PHILLIPS PAN HEAD  
SCREW NC8-32x5/16  
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ASSEMBLY INSTRUCTIONS  
4. Connect the Lifter Boom and the Display Support to the Lifter Mast using the NC-  
20x2½” hex screw and tighten the self lock nut on its other side.  
Note: This screw is the axis of the Lifter Boom, so it is imperative that the three parts – Lifter  
Boom, Lifter Mast and Display Support – be assembled in the proper order.  
Place the Plastic Washers on either side of the Lifter Boom screw hole to prevent friction.  
With the Boom hooks facing down, place the Lifter Boom and Washers inside the two  
sides of the Lifter Mast and align the holes. Place the Display Support over the Lifter Mast  
and Lifter Boom and align holes. Thread the screw through all three parts and tighten the  
self lock nut on the other side well.  
5. Insert the shaft end of the Pump into the eared bracket on the Lifter Boom and align the  
holes. Slip the 1-3/4” nut through the bracket and the Pump shaft hole. Tighten with  
locknut.  
6. Insert the Base Adjustment Lever into its socket at the back of the Lifter Base. Check to  
see that the bump on the outside of the socket fits securely in the notched adjusting  
plate. To adjust the base legs, pull back on the adjusting lever to unlock. Move the lever  
to the right to widen the base.  
7. A wheel lock is provided on the Lifter Base for parking only. To lock caster, step on cam  
lever on side of caster. To unlock, step on higher cam lever. NOTE: Never lock wheel  
lock or block wheels when lifting someone. Wheel lock is provided for parking the Lifter  
only,  
8. Check the operation of the Hydraulic Pump by pumping the handle to elevate the Boom.  
Make certain the control valve knob – located on the pump near the handle) is fully  
tightened (clockwise).  
9. To lower the Boom, slowly turn the control valve knob counterclockwise. The rate of  
descent can be controlled by how much the knob is turned. The Boom may not lower  
readily with weight. To test, simply apply downward force to the Boom.  
Note: If bolts, mounting pump or Lifter Mast are too tight, the Boom may not lower properly.  
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ASSEMBLY INSTRUCTIONS  
Figure 4  
10. Position the Display Assembly close to the Display Support. Connect the load cell cable  
connector to the load cell port on the rear of the Display Assembly and insert and secure the  
cable into the center channel in the display.  
Note: Do not attach the power cord at this point.  
11. Slide the display assembly onto the display support by inserting the two metal supports into  
the two slots in the rear display assembly. Tuck the excess load cell cable in the Lifter Boom  
tube.  
Note: The load cell cable should now be secured in the channel between the display assembly  
and the display support.  
12. Insert 4 screws into the display support and tighten.  
13. Connect power cord to the power port in the display assembly and insert and secure the  
cable into the exposed portion of the 2nd channel from the left in the display.  
14. Insert the power cord into the retaining slot on the rear cover. Align the rear cover tabs with  
the slots on the rear of the display assembly. Apply pressure to snap the rear cover into  
place and secure with 2 screws.  
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ASSEMBLY INSTRUCTIONS  
Figure 5  
15. Hang the Load Cell Assembly on the two hooks at the end of the Lifter Boom, using the  
loops on top of the Load Cell Assembly.  
16. Connect the end of the Load Cell Cable coming out of the center of the Load Cell Assembly  
to its port in the Lifter Boom.  
17 Use the two washers and shoulder screws to connect the two Stretcher Hoops to the Load  
Cell Assembly and tighten well.  
18. Connect the two right stretcher bars by screwing them onto one Stretcher Bar Connector, in  
order to make one long Stretcher Bar.  
19. Repeat step 9 with the left Stretcher Bar.  
20. Insert the two bars into the open side of the channel-pockets in the Stretcher Sheet and  
through the two hanging loops sewn into both sides of the Stretcher. The Stretcher Bars  
should not protrude from the Stretcher Sheet at either end. Make sure one end on both  
channel-pockets is sealed with Velcro.  
Note: Make sure the bars are inserted into the two hanging loops sewn on both sides of the  
stretcher. This will ensure that the Stretcher Bars hang correctly from the hanging loops.  
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SET UP  
Preparing the Scale for Use  
1.  
2.  
3.  
4.  
Remove protective plastic film from keypad and display.  
Place batteries in the battery holder (see “Replacing Batteries”).  
Plug the scale’s AC adapter into the power source.  
Press the ON/OFF button to turn the scale on. The display will show “Health o Meter  
Pro-Plus” and then ”000Lb00oz”.(a) If the Stretcher weight has previously been tared out,  
the display will show a negative weight equivalent to the weight of the Stretcher.  
Hang the stretcher on the Stretcher Hoops to register a 0 weight on the display. Press the  
Tare key if necessary.  
5.  
6.  
Place a weight [not exceeding 400 Lb (180 Kg)] on the stretcher. The display should read  
the correct weight.  
7.  
8.  
Press the KG/LB button to select the weight mode (Lb/Kg). (b)  
*
Press the Reweigh button; the scale should perform the weighing process again. The  
display should read “WEIGHING” until the weight calculation is complete and the weight is  
displayed.  
9.  
Remove the weight from the stretcher, the scale will return to zero and the display will read  
“ZERO” on the left upper side of the screen along with ”000Lb00oz”.  
10. Disconnect the scale’s AC adapter from the power source, and the scale will switch to  
battery power.  
Note: If the set up procedure failed, refer to the troubleshooting instructions. If the problem is  
not corrected, refer to qualified service personnel.  
(a)  
To adjust the display backlight and/or contrast, please refer to page 19.  
To change the display mode in pounds to fractions or decimals, please refer to page 14.  
(b)  
Replacing Batteries  
Figure 6. Replacing Batteries  
#
(refer to the Parts List on page 25 for details on parts followed by  
)
1.  
2.  
3.  
4.  
5.  
6.  
7.  
8.  
Unplug the scale.  
Remove the battery cover from the display assembly.  
Disconnect battery holder cable connector from the scale-battery connector.  
Carefully remove the battery holder by sliding it out of the display assembly.  
Replace the batteries with new ones.**  
Carefully slide the battery holder into the display assembly.  
Plug the battery holder cable connector to the scale-battery connector.  
Attach the battery cover to the display assembly and install the screw.  
* To change the scale default units to kilograms, or to deactivate the LB/KG button,  
please contact Technical Support at 1 800 638-3722 or +1 708 598-9100.  
®
TM  
** We recommend the use of EVEREADY Energizer e2 batteries.  
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OPERATION INSTRUCTIONS  
Preweighing the Stretcher  
1.  
2.  
3.  
Make sure the scale is free of load (nothing is hanging from it), including the stretcher.  
Press the ON/OFF button to turn the scale on.  
Wait until ”000Lb00oz” and “ZERO” on the left side of the display will appear. The  
scale will remember the last amount that was tared, so if the weight of the stretcher  
had previously been tared, the scale will display a negative weight when it is turned  
on again.  
Note: The ‘ZERO’ sign will show on the upper left side of the display only when the scale is free  
of load, including the stretcher.  
4.  
If the weight of the stretcher is known, enter the TARE value according to instructions in  
the “Menu”, para 02. If the stretcher’s weight is unknown, place the stretcher only on the  
scale; press REWEIGH. Enter the Automatic TARE by pressing the TARE button. Display  
will read ”000Lb00oz”.  
Note: Once the tare is set the “TARE” sign will appear in the upper right side of the display.  
Placing Patient in Stretcher  
1.  
2.  
3.  
4.  
5.  
After setting the stretcher’s weight as tare, take the stretcher off the lifter. The display will  
now show a negative weight, equivalent to the weight of the stretcher.  
Lay the stretcher on a bed or on any other stable surface you can use to lay the patient  
you wish to weigh.  
Carefully move the patient to a lying position on the stretcher.  
Note: lay the patient’s center mass as close as you can to the center of the stretcher.  
Wheel the lifter scale close to the stretcher and lower the boom with the hoops as far as 5-  
10” (12 cm -25 cm) from the patient’s body.  
Connect the four hanging loops of the stretcher to the four hooks at the end of each  
Stretcher Hoop, making sure that the loops are hanging freely from the four hooks.  
Note: Make sure both hooks connecting the load cell assembly beam lie on the lifter boom. If  
only one of the hooks lies on the beam it can cause inaccurate readings of weight.  
6.  
7.  
8.  
Tighten the hydraulic control valve knob by turning it clockwise. The control valve knob is  
located on the Pump near the Pump handle.  
Use the Base Adjustment Lever to widen the Lifter Base. The Base must be spread to the  
widest possible position to maximize stability.  
Pump the hydraulic Pump handle to lift the Stretcher and patient until the entire Stretcher  
is hanging from the Stretcher Hoops and is not touching the bed or any other object. Do  
not lock the Wheel on the Lifter Base. If needed, the Base will move slightly to adjust for  
balance.  
Caution: Never move patient away from bed or leave patient unattended.  
Taking Weight Measurements  
1.  
2.  
3.  
The scale will calculate the patient’s weight. Depending upon the movement of the  
stretcher, the scale may take several seconds to lock into the weight. We recommend  
reweighing after the patient is lying still on the stretcher by pressing the REWEIGH button.  
After weight measurement is obtained and recorded, lower the Stretcher and the patient to  
the bed. Open the hydraulic pump control valve knob by turning it counterclockwise very  
slowly to control the descent.  
Guide the patient and Stretcher down onto the bed.  
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OPERATION INSTRUCTIONS  
4.  
Release the hanging loops from the lifter.  
Note: The scale is programmed to save the last setting chosen as well as the weight of the  
stretcher as tare weight. This enables weighing a number of patients without having to re-  
set the scale.  
If a weight was added or reduced from the stretcher scale it is required to reset the tare  
weight.  
Note: To zero the scale by using the ZERO key, take the stretcher off the lifter before pressing  
ZERO key. Replace the stretcher after zeroing.  
5.  
Press ON/OFF key to turn scale off.  
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OPERATION INSTRUCTIONS  
Figure 7. Keypad  
ITEM  
DESCRIPTION  
POWER  
FUNCTION  
Turns scale ON and OFF.  
ZERO  
Zeros the scale prior to weighing.  
Holds the value of the weighed object on the display until  
the button is pressed again to clear the value. Also used to  
scroll down in the menu.  
HOLD/RELEASE  
Allows repeated weighing of the patient without stepping  
off the scale.  
REWEIGH  
KG/LB button  
MENU  
Toggles between kilograms or pounds. Also used to scroll  
up in the menu.  
Enters the menu of the scale.  
Prompts entry of data to calculate the patient’s Body Mass  
Index (BMI).  
BMI  
PRINT  
Prints patient’s data (if printer is connected to the scale).  
Prompts entry of patient’s identification number (ID). This  
ID will be stored with all the weighing made until is cleared  
or a different ID is stored.  
ID  
Prompts entry of TARE value that will be deducted from  
the weight on the platform. Also releases tare weight  
(returns display to zero).  
TARE  
Reverts back one step when in the menu and data entry  
modes.  
EXIT  
ENTER  
Used to enter commands and values into the scale.  
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OPERATION INSTRUCTIONS  
MENU  
In the menu screen the user can set preferences and/or instruct the scale how to handle stored  
data. The menu can be navigated using the up and down keys (cd) or by entering the  
associated menu position number with the keypad. The menu has a “roll-over” way of working:  
when the user scrolls to the bottom of the menu and presses the down button, it will return to the  
top of the menu.  
Figure 8. Main Menu  
01 WEIGHT DISPLAY MODE  
(only applies to pound values, NOT the metric values)  
The user can set the screen display value in either fraction of pound (¼, ½ or ¾ lb), in pounds  
and ounces (resolution of 4 ounces) or in decimals (resolution of 0.2 lb). When kg is selected as  
the units of use, these settings have no effect. The mode that is selected is used through all the  
screens.  
Figure 9. Weight Display Mode  
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OPERATION INSTRUCTIONS  
02 TARE WEIGHT  
NOTE: Due to the scale’s sensitivity, we recommend using the REWEIGH function prior to  
setting the TARE weight, in order to eliminate any operator interference with the item to  
be tared out.  
There are two ways to manually enter a tare weight (such as the weight of a stretcher , shoes,  
etc): press MENU (1) and select option 02-Tare Weight or press TARE (9). If there is no weight  
on the scale platform (value displayed is zero and there is no tare) and the user presses the  
TARE button (9), the Tare Weight window appears and prompts the user to enter the TARE  
value and to press ENTER. NOTE: The tare weight must be entered using the following  
increments: 4oz, 0.2lb, ¼lb. The value entered will display in minus (-). After the TARE has been  
entered, the scale goes back to normal operation. This TARE value is stored in memory until  
changed or cleared.  
Important: The TARE weight cannot exceed 125 lb.  
The number that is to be changed will  
flash and will move from the left to the  
right after the appropriate number was  
entered or by using the c key (left)  
and the d key (right).  
TARE display  
indicates the weight  
that has been tared  
out  
Figure 10. Tare Weight  
Automatic Tare  
The user can set a tare weight by pressing the TARE button (9) while there is a weight on the  
scale platform. The display will come to zero and TARE will be displayed to indicate there is a  
tare value in the memory (as displayed in Figure 10 above).  
Removing the Tare  
Additional pressing of the TARE button will delete the tare value from memory, TARE will  
disappear from the display and the scale will resume normal operation.  
03 DATA MANAGEMENT  
The scale manages patient data including patient ID, weight, height, tare and BMI. The value is  
stored in memory or transferred to PC. This function is performed by opening a new data file.  
OPENING A NEW DATA FILE:  
1. Press the ID button (7).  
2. Using the keypad, type in the identification number.  
3. Press ENTER.  
This scale will also calculate Body Mass Index (BMI).  
CALCULATING BMI:  
1. Place the patient on the scale platform.  
2. Press the BMI button (2).  
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OPERATION INSTRUCTIONS  
3. The scale will prompt you to enter the patient’s height. Use the keypad to enter the height in  
1/4" (1=1/4, 2=1/2, 3=3/4) or 1 cm increments (use inches for weight in lb, cm for kg). Press  
ENTER.  
4. Display will read the patient’s BMI.  
The scale offers you two options to manage your information: to transfer/download the values or  
to store them. The first option automatically downloads (transfers) the value to your PC. The  
second option stores the value in memory. The maximum capacity of the scale is 270 files of  
different data.  
01 Auto Download  
Automatic Download is the default option and will transfer the  
value to the PC as soon as the patient steps off the scale or  
when the user presses the HOLD/RELEASE button if it was  
kept in “HOLD”. If no PC is connected, the value is not  
transferred and not stored and will be lost after the load is  
removed from the scale.  
02 Store in memory  
The value is stored in memory  
for later download to PC.  
If the memory is close to full  
the user will be warned and  
given the option to transfer all  
values to the PC or to clear  
the memory of all values.  
03 Do not store data  
All the data will be cleared.  
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OPERATION INSTRUCTIONS  
04 Transfer now  
All the values stored in memory are transferred to the PC and  
the scale memory is cleared of all values. If the transfer was  
unsuccessful, the values are kept in memory until  
successfully transferred or cleared.  
05 Clear memory  
All the values stored in memory will be cleared.  
04 SCALE SETTINGS  
01 Auto Hold Time  
The user can determine how long to display the weight  
reading once it is determined, regardless of whether the  
patient remains on the platform. The scale defaults to no Auto  
Hold Time. The maximum setting is 20 seconds Hold Time.  
02 Sleep Time  
The user can set the time elapsed before the scale goes into  
the sleep mode. The default is 1 minute. When the scale  
goes into sleep mode, STANDBY is displayed on the screen.  
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OPERATION INSTRUCTIONS  
03 Auto Off Time  
The user can determine how long the scale will operate  
before turning off automatically due to inactivity. Default  
time is 10 minutes. If the value is set to zero, the auto off  
function is disabled.  
04 Tone Volume  
There is an option to adjust the beeping tone of the scale.  
This tone should sound when the scale has determined  
the weight on the platform, when a key is pressed, after  
the scale is turned on, at the end of self-test, or in the case  
of fault or warning.  
Use the c and d keys on the keypad to adjust the  
volume.  
Whenever the user presses the key to change a volume, a  
beep will sound to indicate the set volume level.  
05 Display Date and Time  
This option will turn on or  
turn off the date and time  
display.  
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OPERATION INSTRUCTIONS  
06 Display Backlight  
The user can set the brightness of the backlight.  
07 Display Contrast  
The user can set the brightness of the LCD.  
08 Live Weight  
By selecting “Yes” the user can set the Live Weight mode  
to deactivate the motion-sensing mode. In the Live Weight  
mode the weight displayed will fluctuate with the patient’s  
movement; the scale will not lock on quickly to the weight  
as is the case in the motion-sensing mode.  
Press the REWEIGH button to operate the motion-sensing  
mode and to determine the correct weight on the screen.  
To revert back to motion-sensing mode, change the Live  
Weight setting to “No”.  
05 SYSTEM SETTINGS  
01 Set Time & Date  
The user can set the time and date using the keypad.  
To set the time move between hours, minutes and  
seconds using the up and down keys cd and enter the  
values on the keypad. To jump to the AM/PM line press  
the ENTER button once.  
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OPERATION INSTRUCTIONS  
Set the date using the up and down keys cd and enter the  
values on the keypad.  
02 About  
This screen displays the software version of the scale.  
06 SYSTEM TEST  
01 Battery Test  
The scale will display the estimated amount of battery life  
remaining until the batteries will have to be replaced.  
NOTE: In order to complete the battery test, the scale must be  
powered by batteries only. Unplug the scale from AC power  
source prior to battery test.  
02 USB Connection  
The scale will test the connection to the PC and will display a  
message “Connection is OK” or ”NO Connection”.  
If “NO Connection” is displayed, check your USB connections  
on the scale and on your PC and retest the connection. Refer  
to qualified service personnel if problem persists.  
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OPERATION INSTRUCTIONS  
03 UI Test  
The scale has a diagnostic routine where it tests the User  
Interface (UI) hardware functionality (LCD, keypad). In order to  
do this the user has to press all the keys according to the  
messages displayed on the screen.  
If the requested command was not received or wrong button  
was pressed, the following message will be displayed.  
If after 10 seconds the requested command was not received,  
the following message will be displayed. If “UI Error Failure” is  
displayed, refer to qualified service personnel.  
07 USER SETTINGS  
01 Retain Entered Values  
This option allows the user to use the same values for ID,  
height and TARE between weighing. If this option is disabled,  
the user has to re-enter these values for each reading. If the  
values are not entered, only the weight is stored.  
NOTE: These values cannot be retained by ID number.  
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OPERATION INSTRUCTIONS  
02 Disp Height & ID  
When the user selects to  
display the height and ID of the  
user, it will be displayed at the  
bottom of the screen. We  
recommend the use of this  
function to ensure that the  
patient’s correct ID and height  
have been entered.  
03 Prompt For Height  
When this option is activated,  
the user will be asked to enter  
the patient’s height after every  
weighing.  
04 Prompt For ID  
When this option is activated,  
the user will be asked to enter  
the patient’s ID number after  
every weighing.  
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MAINTENANCE  
GENERAL  
This section provides instructions for maintenance, cleaning, troubleshooting and operator  
replaceable parts for the ProPlus® Stretcher Scale Model 2000KL. Maintenance operations other  
than those described in this section should be performed by qualified service personnel.  
MAINTENANCE  
Before first use and after periods of non-use, check the scale for proper operation and function.  
If the scale does not operate correctly, refer to qualified service personnel.  
1.  
2.  
Check overall appearance of the total scale for any obvious damage, wear and tear.  
Inspect AC adapter for cord cracking or fraying or for broken or bent prongs.  
CLEANING  
Proper care and cleaning is essential to ensure a long life of accurate and effective operation.  
Disconnect the scale from the AC power source.  
1.  
Clean all external surfaces with a clean damp cloth or tissue. Mild soap and water solution  
may be used. Dry with a clean soft cloth.  
2.  
3.  
Do not immerse the scale into cleaning or other liquid solution.  
Do not use Isopropyl Alcohol or other solutions to clean the display surface.  
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TROUBLESHOOTING  
Refer to the following instructions to check and correct any failure before contacting service  
personnel.  
SYMPTOM  
POSSIBLE CAUSE  
1. Dead Battery  
CORRECTIVE ACTION  
1. Replace batteries  
2. Use a different outlet  
3. Replace adapter  
Scale does not turn on  
2. Faulty electrical outlet  
3. Bad power supply  
Questionable weight or  
the scale does not zero  
1. External object  
1. Remove interfering object  
from the scale  
interfering with the scale  
2. The weight of the  
stretcher as tare was not  
set correctly  
2. Take the patient and the  
stretcher off the scale,  
zero the scale, hang the  
stretcher on the scale and  
enter the tare weight.  
After the tare weight is set  
start weighing action.  
3. The patient’s center  
mass is not at the center  
of the stretcher and one  
of the hanging hooks of  
the lifter boom does not  
lie on the lifter beam.  
3. Take the patient off the  
stretcher and re-position  
so that the center mass  
will lie between the two  
hoops.  
4. Scale is out of calibration 4. Check weight with known  
weight value  
Weighing is performed but  
the display shows “weigh”  
and “reweigh” every few  
seconds; the weighing  
The patient is not still  
Ask the patient to be still or  
change the scale to use the  
live weight setting (p.19).  
process takes too long and  
no weight is displayed.  
The display shows  
“Overload” message  
The load on the scale  
exceeds the capacity  
(400 Lbs)  
Remove the excess weight  
and use the scale according to  
its limits  
The display shows  
“LOW BAT” message  
The batteries are empty  
Replace batteries according to  
instructions  
The display shows  
There is a problem with one  
Check load cell cable  
“Load Cell Error” message  
or more load cells or the load connection at the display and  
cell cable is disconnected.  
platform assembly ports. If the  
problem is not corrected, refer  
to qualified service personnel  
to replace the defective load  
cell  
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CALIBRATION PATH  
The calibration is performed in Kg or Lb, according to the units of measure used upon entering  
into the calibration path.  
Operator Action  
Display  
1. Press ON/OFF button and immediately press  
and hold HOLD/RELEASE button for 3-4  
seconds  
Calibration  
Process  
2. Press ENTER  
Enter load weight  
400.0  
3. Using cd keys and/or the keypad, set the  
calibration load to at least 200 lbs (for best  
results and greater accuracy, use a 400 lb  
weight). Press ENTER  
Zero calibration  
Please clear the scale  
4. Please clear the stretcher and press ENTER  
Zero calibration  
Please wait  
5. Please wait without touching or shaking the  
scale until the zero calibration process is  
finished  
Weight calibration  
Put: XXX.X  
6. Load the stretcher with the required weight and  
press ENTER  
Weight calibration  
Please wait  
7. Please wait without touching or shaking the  
scale until the calibration process is finished  
8. Press ENTER  
Calibration  
factor: X.XXXXX  
Calibration  
Please clear the scale  
Rebooting  
9. Please remove weight from the stretcher  
Please wait  
10. Please wait until the scale resumes normal  
operation  
Health O Meter  
Pro Plus  
EXPLODED VIEW OF SCALE  
42  
45  
46  
40 41  
37  
38  
39  
43  
44  
47  
48  
52  
51  
50  
49  
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EXPLODED VIEW OF SCALE (continue)  
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PARTS LIST  
Key No.  
1
Part No.  
Description  
DISPLAY ASSEMBLY  
TILT MECH. ASSEMBLY  
PLASTIC WASHER  
PLASTIC OVAL BAR COVER  
HEX. HEAD SCREW NC 3/8-16*2 1/2  
HEX. HEAD SCREW NC 3/8-16*1 3/4  
LIFTER BOOM ASSEMBLY  
MAIN BOARD TO CON. DIG CABLE  
BEAM ASSEMBLY  
Qty.  
1
1
2
3
1
1
1
1
1
2
1
2
2
2
2
2
1
1
2
4
2
4
2
1
2
4
2
2
1
2
6
1
2
2
1
1
1
1
1
1
4
1
4
1
1
6
1
1
1
1
1
1
1
1109403-0  
2268101-0  
3848401-0  
401369  
2
3
4
5
6
7
8
9
2268001-0  
2034701-0  
3809801-0  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
---  
PHIL.PAN HEAD SCREW NC6-32*1/4”  
CON. DIG BOARD  
2138903-0  
SPACER WITH EX.THREAD STUD NC6*1/4”  
SOCKET BUTTON HEAD CAP SCREW NC1/4-20*3/4”  
SAFETY WASHER NC3/8”  
HEX. SOCKET HEAD SCREW NC3/8-16*1 1/2  
STRETCHER HOOP  
STRETCHER  
STRETCHER STORAGE TRAY  
BAR ADAPTER  
STRETCHER BAR  
FORK JOINT  
HEX. SOCKET HEAD SHOULDER SCREW (5/16) 3/8-1”  
LOAD CELL ADAPTER  
LOAD CELL CONNECTING BEAM  
LOAD CELL  
HEX. SOCKET HEAD CAP SCREW NC5/16-18*3/4”  
NUT NC3/8”  
PLASTIC RHS50*50 COVER  
CABLE HOLDER P.G.-7  
SELF LOCK NUT NC3/8”  
PHIL. PAN HEAD SCREW NC8*3/8”  
CABLE COVER  
SELF LOCK NUT NC6  
PHIL. PAN HEAD SCREW NC6-32*3/8”  
ADATPER HOLDER  
ADAPTER 6VDC 120VAC  
KEYPAD 400LB  
INDICATOR COVER  
LCD WINDOW  
LCD BOARD  
WN1412 CROSS HEAD SCREW K22L6  
DISPLAY TO EAGLE P.C.B CABLE  
WN1412 CROSS HEAD SCREW K30L6  
EAGLE BOARD  
INDICATOR BASE  
PHIL. PAN HEAD SCREW NC6-32*3/8”  
MODEL LABEL  
INPUT/OUTPUT PORTS LABEL  
PHIL. PAN HEAD SCREW NC4-40*1/4”  
BATTERY COVER  
401304  
3808401-0  
401338  
3835701-0  
3833801-0  
3808501-0  
3816901-0  
3816801-0  
3828301-0  
1304202-0  
401337  
400579  
400066  
3822701-0  
400412  
3817001-0  
420988  
411220  
3245801-0  
3822801-0  
400152  
2033801-0  
63855  
RUBBER O RING  
BATTERY HOLDER  
PATIENT LIFT  
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WARRANTY  
LIMITED WARRANTY  
What does the Warranty Cover?  
Pelstar LLC scales are warranted from date of purchase against defects of materials or in  
workmanship for a period of three (3) years. If product fails to function properly, return the  
product, freight prepaid and properly packed to Pelstar. See “To Get Warranty Service” below for  
instructions. If manufacturer determines that a defect of material or in workmanship exists,  
customers' sole remedy will be repair or replacement of scale at no charge. Replacement will be  
made with a new or remanufactured product or component. If the product is no longer available,  
replacement may be made with a similar product of equal or greater value. All parts including  
repaired and replaced parts are covered only for the original warranty period.  
Who is Covered?  
The original purchaser of the product must have proof of purchase to receive warranty service.  
Pelstar dealers or retail stores selling Pelstar products do not have the right to alter, or modify or  
any way change the terms and conditions of this warranty.  
What is Excluded?  
Your warranty does not cover normal wear of parts or damage resulting from any of the  
following: negligent use or misuse of the product, use on improper voltage or current, use  
contrary to the operating instruction, abuse including tampering, damage in transit, or  
unauthorized repair or alternations. Further, the warranty does not cover Acts of God, such as  
fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may  
also have other rights that vary from country to country, state to state, province to province or  
jurisdiction to jurisdiction.  
To get Warranty Service  
Make sure you keep your sales receipt or document showing proof of purchase.  
Call 1 (800) 638-3722 or 1 (708) 598-9100 to receive a return authorization number. Attach  
proof of purchase to your defective product along with your name, address, daytime telephone  
number and description of the problem. Carefully package the product and send with shipping  
and insurance prepaid to:  
Pelstar LLC  
Attention R/A#_____________  
Repair Department  
7400 W. 100th Place  
Bridgeview, IL 60455  
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or  
replacement costs will be provided to you for approval prior to servicing or replacing.  
Pelstar LLC  
7400 West 100th Place, Bridgeview IL 60455 • 1-800-638-3722 or 1-708-598-9100  
Health o meter ProPlus® products are manufactured, designed and owned by Pelstar LLC.  
Health o meter® is a registered trademark of Sunbeam Products Inc., Boca Raton, FL 33431.  
ProPlus® is a trademark of Pelstar LLC  
Patents Pending  
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