HP Integrity BL860c i2, BL870c i2 & BL890c
i2 Server Blade User Service Guide
Abstract
This document contains specific information that is intended for users of this HP product.
HP Part Number: 5900-2661
Published: May 2013
Edition: 11
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Contents
4 Operating system procedures.....................................................................30
Contents
3
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HP Smart Array P700m/512 Controller.................................................................................53
Replacing the 512MB cache module...........................................................................56
Removing the 512MB cache module............................................................................60
HP Smart Array P711m Controller.........................................................................................62
Installing the P711m controller board................................................................................64
4
Contents
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Contents
5
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8 Support and other resources....................................................................127
6
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Contents
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1 Overview
The HP Integrity BL860c i2 Server Blade is a dense, low-cost, Intel® Itanium® processor server
blade. Using a Blade Link hardware assembly, multiple BL860c i2 Server Blades can be conjoined
to create dual-blade, four socket and quad-blade, eight socket variants.
Name
Number of Conjoined Server Blades Number of Processor Sockets
BL860c i2
BL870c i2
BL890c i2
1
2
4
2
4
8
The three blade configurations support the HP-UX, HP OpenVMS, and Windows operating systems
and are designed for deployment in c-Class enclosures, specifically the 10U c7000 and the 6U
c3000 Enclosures.
NOTE: For purposes of this guide, make sure that the c-Class server blade enclosure is powered
on and running properly and that the OA iLO 3 is operational.
Server blade overview
PCIe I/O
Mezzanine card
capacity
SAS Hard Disk
Drives
Product
CPU cores (quad) DIMM slots
max memory
BL860c i2
8
24
48
96
384GB with
3
2
4
8
16GB DIMMs
BL870c i2
BL890c i2
16
32
768GB with
16GB DIMMs
6
1.5TB with 16GB 12
DIMMs
8
Overview
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Server blade components
1
8
CPU0
ICH mezzanine connector
Mezzanine connector 3 (type 1 or 2)
CPU1 power connector
CPU1
2
9
CPU0 power connector
3
10
11
12
13
Mezzanine connector 1 (type 1)
4
5
6
7
Mezzanine connector 2 (type 1 or 2)
System board thumbscrew
Battery (CR2032)
SAS backplane
Pull tab
System board thumbscrew
NOTE: The iLO 3 password is located on
the pull tab.
Server blade components
9
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2 Site preparation
The HP Integrity BL860c i2 Server Blade does not have cooling or power systems. Cooling and
power is provided by the c-Class enclosure.
IMPORTANT: To avoid hardware damage, allow the thermal mass of the product to equalize to
the temperature and humidity of the installation facility after removing the shipping materials. A
minimum of one hour per 10°C (18°F) of temperature difference between the shipping facility and
installation facility is required
Server blade dimensions and weight
Table 1 Server blade dimensions and weight for the BL860c i2
Dimensions
Height
value
36.63 cm (14.42 in.)
5.14 cm (2.025 in.)
48.51 cm (19.1 in.)
Width
Depth
Weight
Unloaded: 8.6 kg (19 lb)
Fully loaded: 11.3 kg (25 lb)
Table 2 Blade Link dimensions and weight
Blade Link type
SBL1 (BL860 i2)
SBL2 (BL870 i2)
SBL4 (BL890 i2)
Height
Width
Weight
44 mm (1.73 in)
44 mm (1.73 in)
44 mm (1.73 in)
51 mm (2 in)
106 mm (4.17 in)
212 mm (8.34 in)
.5 lb (.22 kg)
1 lb (.45 kg)
2 lb (.90 kg)
Enclosure information
All three blade configurations are supported in c7000 and c3000 Enclosures.
For more enclosure information see:
Enclosure environmental specifications
NOTE: This information is for both c3000 and c7000 Enclosures.
Specification
Value
Temperature range 1
Operating
10°C to 35°C (50°F to 95°F)
-30°C to 60°C (-22°F to 140°F)
Non-operating
Wet bulb temperature
Operating
28ºC (82.4ºF)
Non-operating
38.7ºC (101.7ºF)
Relative humidity (noncondensing)2
10
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Operating
20% to 80%
5% to 95%
Non-operating
1
All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1000 ft) to 3048
m (10,000 ft) is applicable. No direct sunlight allowed. Upper operating limit is 3,048 m (10,000 ft) or 70 Kpa/10.1
psia. Upper non-operating limit is 9,144 m (30,000 ft) or 30.3 KPa/4.4 psia.
Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage
corresponds to a pressure minimum of 70 KPa.
2
Integrity BL860c i2 Server Blade in the list of servers, and then select the Generalized Site Preparation
Guidelines.
Sample Site Inspection Checklist
Table 3 Customer and HP Information
Customer Information
Name:
Phone number:
City or Town:
Country
Street address:
State or province:
Zip or postal code:
Primary customer contact:
Secondary customer contact:
Traffic coordinator:
Phone number:
Phone number:
Phone number:
HP information
Sales representative
Order number:
Date:
Representative making survey
Scheduled delivery date
Table 4 Site Inspection Checklist
Check either Yes or No. If No, include comment number or date.
Comment or Date
Computer Room
Number
Area or condition
Yes
No
1.
Is there a completed floor plan?
2.
Is adequate space available for maintenance needs? Front 36
inches (91.4 cm) minimum and rear 36 inches (91.4 cm) minimum
are recommended clearances.
3.
4.
Is access to the site or computer room restricted?
Is the computer room structurally complete? Expected date of
completion?
5.
6.
7.
Is a raised floor installed and in good condition?
Is the raised floor adequate for equipment loading?
Are channels or cutouts available for cable routing?
Sample Site Inspection Checklist
11
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Table 4 Site Inspection Checklist (continued)
Check either Yes or No. If No, include comment number or date.
Comment or Date
8.
Is a network line available?
Is a telephone line available?
9.
10.
Are customer-supplied peripheral cables and LAN cables available
and of the proper type?
11.
Are floor tiles in good condition and properly braced?
12.
Is floor tile underside shiny or painted? If painted, judge the need
for particulate test.
Power and Lighting
Number
13.
Area or Condition
Yes
No
Are lighting levels adequate for maintenance?
14.
Are AC outlets available for servicing needs (for example, laptop)?
Does the input voltage correspond to equipment specifications?
15.
15a.
Is dual source power used? If so, identify types and evaluate
grounding.
16.
Does the input frequency correspond to equipment specifications?
Are lightning arrestors installed inside the building?
Is power conditioning equipment installed?
17.
18.
19.
Is a dedicated branch circuit available for equipment?
Is the dedicated branch circuit less than 75 feet (22.86 m)?
Are the input circuit breakers adequate for equipment loads?
20.
21.
Safety
Number
22.
Area or Condition
Yes
No
Is an emergency power shutoff switch available?
Is a telephone available for emergency purposes?
Does the computer room have a fire protection system?
Does the computer room have antistatic flooring installed?
23.
24.
25.
26.
Do any equipment servicing hazards exist (loose ground wires,
poor lighting, and so on)?
Cooling
Number
27.
Area or Condition
Yes
No
Can cooling be maintained between 5°C (41 °F) and 35°C (95
°F) (up to 1,525 m/5,000 ft)? Derate 1°C/305 m (34 °F/1,000
ft) above 1,525 m/5,000 ft and up to 3,048 m/10,000 ft.
28.
29.
Can temperature changes be held to 5°C (9 °F) per hour with tape
media? Can temperature changes be held to 20°C (36 °F) per hour
without tape media?
Can humidity level be maintained at 40% to 55% at 35°C (95 °F)
noncondensing?
30.
Are air-conditioning filters installed and clean?
Storage
12
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Table 4 Site Inspection Checklist (continued)
Check either Yes or No. If No, include comment number or date.
Comment or Date
Number
31.
Area or Condition
Yes
No
Are cabinets available for tape and disc media?
Is shelving available for documentation?
32.
Training
Number
33.
Area or Condition
Are personnel enrolled in the System Administrator’s Course?
Is on-site training required?
34.
Power subsystem
The power subsystem is located on the system board. The BL860c i2 Server Blade receives 12
Volts directly from the enclosure. The voltage is immediately passed through an E-fuse circuit, which
will immediately cut power to the blade if a short circuit fault or over current condition is detected.
The E-fuse can also be intentionally power cycled through the manageability subsystem. The 12V
is distributed to various points on the blade and is converted to lower voltages through power
converters for use by integrated circuits and loads on the blade.
ESD handling information
CAUTION: Wear an ESD wrist strap when handling internal server components. Acceptable ESD
wrist straps include:
•
The wrist strap that is included in the ESD kit with circuit checker (part number 9300-1609).
•
The wrist strap that is included in the ESD kit without circuit checker (part number 9300-1608).
If the above options are unavailable, the throw away (one use only) strap that ships with some HP
memory products can also be used, with increased risk of electrostatic damage.
When removing and replacing server components, use care to prevent injury and equipment
damage. Many assemblies are sensitive to damage by electrostatic discharge.
Follow the safety precautions listed to ensure safe handling of components, to prevent injury, and
to prevent damage to the server blade:
•
When removing or installing a server blade or server blade component, review the instructions
provided in this guide.
•
•
•
Do not wear loose clothing that might snag or catch on the server or on other items.
Do not wear clothing subject to static charge build-up, such as wool or synthetic materials.
If installing an internal assembly, wear an antistatic wrist strap, and use a grounding mat such
as those included in the Electrically Conductive Field Service Grounding Kit.
•
Handle components by the edges only. Do not touch any metal-edge connectors or electrical
components on accessory boards.
Unpacking and inspecting the server blade
Be sure that you have adequately prepared your environment for your new server blade, received
the components that you ordered, and verified that the server and the containers are in good
condition after shipment.
Power subsystem
13
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Verifying site preparation
Verifying site preparation is an essential factor of a successful server blade installation, and includes
the following tasks:
•
•
•
•
Gather LAN information. Determine the two IP addresses for the iLO 3 MP LAN and the server
blade LAN.
Establish a method to connect to the server blade console. For more information on console
Verify electrical requirements. Be sure that grounding specifications and power requirements
are met.
Confirm environmental requirements.
Inspect the shipping containers for damage
HP shipping containers protect their contents under normal shipping conditions. After the equipment
arrives, carefully inspect each carton for signs of shipping damage. Shipping damage constitutes
moderate to severe damage such as punctures in the corrugated carton, crushed boxes, or large
dents. Normal wear or slight damage to the carton is not considered shipping damage. If you find
shipping damage to the carton, contact your HP customer service representative immediately.
Unpacking the server blade
1. Use the instructions printed on the outside top flap of the carton.
2. Remove inner accessory cartons and the top foam cushions.
IMPORTANT: Inspect each carton for shipping damage as you unpack the server blade.
3. Place the server blade on an antistatic pad.
Verifying the inventory
The sales order packing slip lists the equipment shipped from HP. Use this packing slip to verify
that the equipment has arrived.
NOTE: To identify each item by part number, see the sales order packing slip.
Returning damaged equipment
If the equipment is damaged, immediately contact your HP customer service representative. The
service representative initiates appropriate action through the transport carrier or the factory and
assists you in returning the equipment.
14
Site preparation
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3 Installing the server blade into the enclosure
Installation sequence and checklist
Step
1
Description
Completed
2
Unpack and inspect the server shipping container and then inventory the contents using the
packing slip.
3
4
5
6
7
8
9
Install additional components shipped with the server.
Install and power on the server blade.
Configure iLO 3 MP access.
Access iLO 3 MP.
Access UEFI from iLO 3 MP.
Download latest firmware using HP Smart Update Manager
Install and boot the OS.
conjoined configuration” (page 66)for more information.
Installing and powering on the server blade
Preparing the enclosure
HP BladeSystem enclosures ship with device bay dividers to support half-height devices. To install
a full height device, remove the blanks and the corresponding device bay divider.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade
or the enclosure unless all hard drive and device bays are populated with either a component or
a blank.
1. Remove the device bay blank.
Installation sequence and checklist
15
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2. Remove the three adjacent blanks.
Removing a c7000 device bay divider
1. Slide the device bay shelf locking tab to the left to open it.
2. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two
tabs from the divider wall, and then rotate the right edge downward (clockwise).
16
Installing the server blade into the enclosure
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3. Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, and
then remove it from the enclosure.
Removing a c3000 device bay mini-divider or device bay divider
1. Slide the locking tab down.
Installing and powering on the server blade
17
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2. Remove the mini-divider or divider:
•
c3000 mini-divider:
Push the divider toward the back of the enclosure until the divider drops out of the
enclosure.
•
c3000 divider
a. Push the divider toward the back of the enclosure until it stops.
b. Slide the divider to the left to disengage the tabs from the wall.
c. Rotate the divider clockwise.
d. Remove the divider from the enclosure.
Installing interconnect modules
For specific steps to install interconnect modules, see the documentation that ships with the
interconnect module.
18
Installing the server blade into the enclosure
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Interconnect bay numbering and device mapping
• HP BladeSystem c7000 Enclosure
•
HP BladeSystem c3000 Enclosure
To support network connections for specific signals, install an interconnect module in the bay
corresponding to the embedded NIC or mezzanine signals.
Server blade signal
c7000 interconnect bay
c3000 interconnect bay
Interconnect bay labels
NIC 1 (Embedded)
1
1
NIC 2 (Embedded)
NIC 3 (Embedded)
NIC 4 (Embedded)
Mezzanine 1
2
1
1
1
2
1
2
3 and 4
Installing and powering on the server blade
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Server blade signal
c7000 interconnect bay
c3000 interconnect bay
Interconnect bay labels
Mezzanine 2
5 and 6
3 and 4
7 and 8
5 and 6
7 and 8
3 and 4
3 and 4
3 and 4
Mezzanine 3
For detailed port mapping information, see the HP BladeSystem enclosure installation poster or
the HP BladeSystem enclosure setup and installation guide for your product on the HP website
Installing the server blade into the enclosure
NOTE: When installing additional blades into an enclosure, additional power supplies might
also be needed to meet power requirements. For more information, see the HP BladeSystem
enclosure setup and installation guide for your product on the HP website (http://www.hp.com/
NOTE: Before installing and initializing the server blade, install any server blade options, such
as an additional processor, hard drive, or mezzanine card.
1. Remove the connector covers if they are present.
2. Prepare the server blade for installation.
20 Installing the server blade into the enclosure
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3. Install the server blade.
The server blade should come up to standby power. The server blade is at standby power if the
blade power LED is amber.
Server blade power states
The server blade has three power states: standby power, full power, and off. Install the server
blade into the enclosure to achieve the standby power state. Server blades are set to power on to
standby power when installed in a server blade enclosure. Verify the power state by viewing the
Installing and powering on the server blade
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Table 5 Power States
Power States
Server Blade Installed Front Panel Power
Standby Power
Applied?
DC Power Applied?
in Enclosure?
Button Activated?
Standby power
Full power
Off
Yes
Yes
No
No
Yes
No
Yes
Yes
No
No
Yes
No
Powering on the server blade
Use one of the following methods to power on the server blade:
NOTE: To power on blades in a conjoined configuration, only power on the Monarch blade.
•
•
Use a virtual power button selection through iLO 3.
Press and release the Monarch power button.
When the server blade goes from the standby mode to the full power mode, the blade power LED
changes from amber to green.
Powering off the server blade
Before powering down the server blade for any upgrade or maintenance procedures, perform a
backup of critical server data and programs.
Use one of the following methods to power off the server blade:
NOTE: To power off blades in a conjoined configuration, only power off the Monarch blade.
•
•
•
Use a virtual power button selection through iLO 3 (Power Management, Power & Reset).
This method initiates a controlled remote shutdown of applications and the OS before the
server blade enter standby mode.
Press and release the Monarch power button.
This method initiates a controlled shutdown of applications and the OS before the server blade
enter standby mode.
Press and hold the Monarch power button for more than 4 seconds to force the server blade
to enter standby mode.
This method forces the server blade to enter standby mode without properly exiting applications
and the OS. It provides an emergency shutdown method in the event of a hung application.
Installing the Blade Link for BL870c i2 or BL890c i2 configurations
IMPORTANT: Without an attached Blade Link, the server blades will not power on.
22 Installing the server blade into the enclosure
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NOTE: Before installing the Blade Link for BL870c i2 or BL890c i2, make sure the following
statements are true:
•
•
All blades have the same CPU SKUs
All blades have the same hardware revision (only use BL860c i2, BL870c i2, or BL890c i2
Server Blades)
•
•
•
•
•
•
All blades have CPU0 installed
All blades have the same firmware revision set
All blades follow the memory loading rules for your configuration, see “DIMMs” (page 49)
The enclosure OA firmware is compatible with the blade firmware
The Monarch blade has an ICH mezzanine card installed
The proper Blade Link is being used for your configuration
To check on the blade hardware revisions and CPU SKUs, go to the Command Menu in the iLO
3 TUI and enter the DFcommand. This dumps the FRU content of the blades.
(page 66) for more information on server blade upgrades.
Blade Link bay location rules
Number of
conjoined
Partner
blade
Partner blade half-height bay
number / Server blade
Blade Link
Supported
Class part number blades
enclosures Blade location rules support? full-height bay number
BL1
AD399-67002 1 (standard for c7000
BL860c i2)
No specific bay
location rules for
blades
Yes
Bottom half-height adjacent
bay, paired with the server
blade in full-height bays 1&2,
3&4, 5&6, or 7&8
c3000
Half-height bay 8, paired with
the server blade in full-height
bay 3.
CAUTION: The bay
mini-divider must be installed
in the c3000 enclosure to
ensure the partner blade is
inserted correctly. Failure to
install the bay mini-divider
might result in damage to the
blade or enclosure when
installing the partner blade.1
BL2
AD399-67003 2 (BL870c i2) c7000
c3000
Bays 1&2, 3&4,
5&6, or 7&8 with
Monarch blade in
odd bay
No
Yes
N/A
Bays 1&2, 3&4 with
Monarch blade in
odd bay
BL2E AD399-67010 2 (BL870c i2) c7000 only Bays 2&3, 4&5 or
Bottom half-height bay 9
paired with full-height bays
2&3, bottom half-height bay
11 paired with full-height bays
4&5, bottom half-height bay
13 paired with full-height bays
6&7
6&7 with Monarch
blade in even bay
using full-height
numbering
Installing the Blade Link for BL870c i2 or BL890c i2 configurations 23
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Number of
conjoined
Partner
blade
Partner blade half-height bay
number / Server blade
Blade Link
Supported
Class part number blades
enclosures Blade location rules support? full-height bay number
AD399-67011 2 (BL870c i2) c3000 only Bays 2&3 with
No
N/A
Monarch blade in
even bay using
full-height numbering.
BL4
AD399-67006 4 (BL890c i2) c7000 only Bays 1&2&3&4 or
No
N/A
5&6&7&8, with
Monarch blade
defaulting to slot 1 or
slot 5, respectively
AD399-67007 4 (BL890c i2) c3000 only Bays 1&2&3&4 with No
N/A
Monarch blade
defaulting to slot 1
1
For information on installing the c3000 bay mini-divider, see the HP BladeSystem c3000 Enclosure Setup and Installation
Guide.
CAUTION: Using the incorrect Blade Link can cause damage to the Blade Link and to the
connectors on both the Blade Link and the server blades.
IMPORTANT: Failure to follow bay location rules can prevent server blade power on.
NOTE: The manufacturing part numbers for the Blade Link is located on a sticker on the PCA.
To install the Blade Link:
1. Log on to the OA.
2. Install the first blade into the lowest bay number, this blade becomes the Monarch blade
3. Wait 10 seconds. The IP address of the installed blade appears in the OA.
4. Insert each adjacent blade, waiting 10 seconds between blades.
NOTE: The blades will go into stand-by
5. Using the OA, verify that the rest of the blades that will be conjoined have an IP address and
are powered off.
6. Remove the plastic protectors from the connectors on the back of the Blade Link.
7. Push in the blue release latch on the handle to release the handle.
8. Pull the handle all the way out
9. Align the guide pins on the back of the Blade Link to the holes on the front of the server blades.
As you insert the pins into the holes, ensure the face on the Blade Link is evenly aligned parallel
to the face of the server blades.
10. Press firmly on the left and right sides of the Blade Link face until the handle naturally starts to
close.
CAUTION: If not properly aligned, you can damage the Blade Link
11. Close the handle when it has engaged.
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12. Log into iLO 3 on the Monarch blade. For more information, see the HP Integrity iLO3
Operations Guide.
13. In iLO 3, go to the Command Menu and execute xd -rto reboot all of the iLO 3s in the
conjoined set.
14. Still in the iLO 3 Command Menu, power on the Monarch blade with the PC -on -nc
command. Powering on the Monarch blade will power the entire conjoined system on.
15. Boot the Monarch blade. Booting the Monarch blade boots the entire conjoined system.
Conjoin checks
Integrity BL870c i2 and BL890c i2 systems go through a process called “conjoining” when the
Blade Link is attached. The system cannot boot until that process is completed properly. The following
CM commands in the iLO 3 TUI show data from all blades, and can be used to determine if the
blades are successfully conjoined:
• DF— Lists the FRUs on all of the blades (2 or 4).
• SR— Shows a table of each blades firmware revisions.
• Blade— Shows information about the OA and the bays used.
The OA will also show a properly conjoined system from its GUI.
IMPORTANT: The secondary UUID and other system variables are stored on the Monarch blade.
If you do not put the Monarch blade in the leftmost slot, your system variables will not match. If
you ever change your iLO 3 configuration (such as adding users) that data is also stored on the
Monarch blade.
NOTE: Auxiliary blades are not slot dependent after being installed and configured, however
when the conjoined systems ship, they come with A, B, C, D stickers located under the Blade Links.
While auxiliary blades are not slot dependent after being installed and configured, HP recommends
using the shipped order to ensure proper auxiliary blade function.
Using iLO 3
The iLO 3 subsystem is a standard component of selected server blades that provides blade health
and remote server manageability. The iLO 3 subsystem includes an intelligent microprocessor,
secure memory, and a dedicated network interface. This design makes iLO 3 independent of the
host server and operating system. The iLO 3 subsystem provides remote access to any authorized
network client, sends alerts, and provides other server management functions.
Using iLO 3 25
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Using iLO 3, you can:
•
•
•
Remotely power on, power off, or reboot the host server.
Send alerts from iLO 3 regardless of the state of the host server.
Access advanced troubleshooting features through the iLO 3 interface.
For more information about iLO 3 basic features, see the iLO 3 documentation on the HP website
Accessing UEFI or the OS from iLO 3 MP
UEFI is an architecture that provides an interface between the server blade OS and the server
blade firmware. UEFI provides a standard environment for booting an OS and running preboot
applications.
Use this procedure to access UEFI or the OS from the iLO 3 MP. Your security parameters were
set regarding remote access.
1. Retrieve the factory iLO 3 password from the iLO 3 Network pull tab located on the right side
of the Monarch blade.
2. From the MP Main Menu, enter coto access the Console.
NOTE: Terminal windows should be set to a window size of 80 columns x 25 rows for
optimal viewing of the console at UEFI.
3. After memory test and CPU late self test the following message appears:
Press Ctrl-C now to bypass loading option ROM UEFI drivers.
The prompt will timeout if Ctrl-C is not pressed within a few seconds. If Ctrl-C is pressed, you
will be presented with two options:
•
•
Bypass loading from I/O slots.
Bypass loading from I/O slots and core I/O.
The Bypass loading from I/O slots and core I/O option may be useful if a bad core I/O
UEFI driver is preventing system boot. USB drives can still be used at the UEFI shell to
update core I/O drivers.
CAUTION: Hitting Ctrl-C before the prompt will not work and may even disable this
feature, be sure wait for the prompt before hitting Ctrl-C.
NOTE: It can take several minutes for this prompt to appear, and the window of time
when Ctrl-C can be pressed is very short. For typical boots, HP recommends that you let
the prompt time out.
After selecting an option, boot will proceed.
NOTE: If no option is selected, normal boot will proceed after ten seconds.
4. Depending on how the server blade was configured from the factory, and if the OS is installed
at the time of purchase, you are taken to:
•
•
UEFI shell prompt
OS login prompt
If the server blade has a factory-installed OS, you can interrupt the boot process to configure
your specific UEFI parameters.
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To configure specific devices, press D or d to launch the Device Manager. This is an advanced
feature and should only be performed when directed.
To perform maintenance on the system such as adding, deleting, or reordering boot options, press
M or m to launch the Boot Maintenance Manager.
To perform more advanced operations, press S or s to launch the UEFI Shell.
To view the iLO 3 LAN configuration, press I or i to launch the iLO 3 Setup Tool.
Saving UEFI configuration settings
There are other UEFI settings you can configure at this time. For more UEFI configuration options,
Booting and installing the operating system
From the UEFI Front Page prompt, you can boot and install in either of two manners:
•
•
If your OS is loaded onto your server blade, see “Operating system is loaded onto the server
If the OS is not installed onto your server blade, see “Operating system is not loaded onto
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Operating system is loaded onto the server blade
If the OS is loaded on your server blade, normally UEFI will automatically boot to the OS. If the
UEFI Front Page is loaded, press ENTER to start auto boot, or B or b to select a specific boot option
for your OS.
•
Use your standard OS logon procedures, or see your OS documentation to log on to your
OS.
Operating system is not loaded onto the server blade
There are two options on how to load the OS if it is not loaded onto your server blade.
•
•
To load the OS from a DVD, see “Installing the OS from an external USB DVD device or tape
OS login prompt
If your server blade is at the OS login prompt after you establish a connection to the server blade,
use your standard OS log in procedures, or see your OS documentation for the next steps.
Installing the latest firmware using HP Smart Update Manager
The HP Smart Update Manager utility enables you to deploy firmware components from either an
easy-to-use interface or a command line. It has an integrated hardware discovery engine that
discovers the installed hardware and the current versions of firmware in use on target servers. This
prevents extraneous network traffic by only sending the required components to the target. HP
Smart Update Manager also has logic to install updates in the correct order and ensure all
dependencies are met before deployment of a firmware update. It also contains logic to prevent
version-based dependencies from destroying an installation and ensures updates are handled in
a manner that reduces any downtime required for the update process. HP Smart Update Manager
does not require an agent for remote installations.
Key features of HP Smart Update Manager are:
•
•
GUI and CLI–command line interface
Dependency checking, which ensures appropriate installation order and dependency checking
between components
•
•
•
•
Intelligent deployment deploys only required updates
Improved deployment performance
Remote command-line deployment
Windows X86 or Linux X86 support
At this time, firmware updates on Integrity systems through HPSUM are done remotely. For example,
HP SUM runs on an x86 Linux or Windows management system and updates targeted Integrity
systems through the network. HP Smart Update Manager supports firmware updates on the BL860c
i2, BL870c i2, and BL890c i2 servers. Firmware bundles for these servers are available and can
For more information about HP Smart Update Manager, see the HP Smart Update Manager User
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4 Operating system procedures
Operating systems supported on the server blade
•
•
•
HP-UX 11i v3 HWE 1003
HP OpenVMS v8.4
Microsoft Windows Server 2008 Itanium Edition R2
Installing the operating system onto the server blade
The following procedures describe generalized operating system installation. For more details, see
the operating system documentation.
Installing the OS from an external USB DVD device or tape device
NOTE: Tapeboot requires BL8x0c i2 system firmware bundle 26.11 or later and a partner tape
blade, or an additional 51378-B21 Integrity Smart Array P711m HBA running 6.22 firmware or
later to boot from an Ultrium 6250 tape drive.
1. If using an external USB DVD device:
a. Connect the Integrity SUV cable to the front of the Monarch server blade.
b. Connect the USB DVD cable to one of the USB ports on the SUV cable.
NOTE: Some DVD drives might also require a separate power connection.
c. Turn on the external USB DVD device.
2. Insert the OS media into the USB DVD device or tape device.
3. Power on the server blade and boot to UEFI. If the server blade is already powered on, then
reboot to UEFI using the resetcommand at the UEFI prompt.
4. From the UEFI Front Page, press S or s to launch the UEFI Shell.
NOTE: If the device is already selected or you already know the device name, then skip the
following step.
If you are using a tape device, when the UEFI shell comes up, you should see a message
similar to the following on the console:
HP Smart Array P212 Controller
Tape Drive(s) Detected:
(version 6.22)
Port: 1I, box:0, bay: 3 (SAS)
The message may also be similar to the following.
HP Smart Array P711m Controller
Tape Drive(s) Detected:
(version 6.22) 0 Logical Drives
Port: 2E, box:1, bay: 9 (SAS)
NOTE:
If you do not see a line starting with Portand ending with (SAS), the tape is not
connected correctly or it is not responding.
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5. Locate the device you want to boot from.
a. For USB DVD, locate the device:
i. Use the mapcommand to list all device names from the UEFI Shell prompt. The map
command displays the following:
fs2:\> map
Device mapping table
fs6
:Removable CDRom - Alias cd66d0a blk6
PcieRoot(0x30304352)/Pci(0x1D,0x7)/USB(0x3,0x0)/CDROM(0x0)
From the list generated by the mapcommand, locate the device name (in this example,
fs6)
NOTE: Your DVD drive might not be named fs6. Make sure you verify the ID
appropriate to your DVD device.
ii. At the UEFI shell prompt, specify the device name for the DVD-ROM and then enter
the UEFI install command, as in the following example:
Shell> fs6:
fs6:\> install
b. For tape, locate the device:
•
To boot from tape once you are at the UEFI shell:
Shell> tapeboot select
01
PcieRoot(0x30304352)/Pci(0x8,0x0)/Pci(0x0,0x0)/SAS(0x50060B00007F6FFC,0x0,0x1,NoTopology,0,0,0,0x0)
Select Desired Tape:
01 <<input 01
•
•
If the correct media is installed, it will boot from tape when you enter the index
number.
If there is no media in the SAS tape drive and you select 1, the following message
appears:
tapeboot: Could not load tapeboot image
6. The OS now starts loading onto the server blade. Follow the on-screen instructions to install
the OS fully.
Installing the OS using HP Ignite-UX
Ignite-UX is an HP-UX administration toolset that enables:
•
•
•
•
Simultaneous installation of HP-UX on multiple clients
The creation and use of custom installations
The creation of recovery media
The remote recovery of clients
Installing the OS using vMedia
NOTE: Installing the OS using vMedia might be significantly slower than installing using other
methods.
vMedia enables connections of a DVD physical device or image file from the local client system
to the remote server. The virtual device or image file can be used to boot the server with an operating
system that supports USB devices.
vMedia depends on a reliable network with good bandwidth. This is especially important when
you are performing tasks such as large file transfers or OS installations.
Installing the operating system onto the server blade
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For more information regarding loading the OS with vMedia, see the vMedia Chapter of the HP
Integrity Integrated Lights-Out Management Processor Operations Guide.
NOTE: After the OS is loaded, make sure to save your nonvolatile memory settings to preserve
boot entries in case of blade failure.
Configuring system boot options
•
Boot Manager
Contains the list of boot options available. Ordinarily the boot options list includes the UEFI
Internal Shell and one or more operating system loaders.
To manage the boot options list for each server, use the UEFI Shell, the Boot Maintenance
Manager, or operating system utilities.
•
Autoboot setting
The autoboot setting determines whether a server automatically loads the first item in the
boot options list or remains at the UEFI Front Page menu. With autoboot enabled, UEFI loads
the first item in the boot options list after a designated timeout period.
Configure the autoboot setting for an HP Integrity server using either the autobootUEFI Shell
command or the Set Time Out Value menu item from the Boot Maintenance Manager.
Examples of autoboot commands for HP-UX:
◦
◦
◦
◦
◦
◦
Disable autoboot from the UEFI Shell by issuing autoboot off
Enable autoboot with the default timeout value by issuing autoboot on
Enable autoboot with a timeout of 60 seconds by issuing the autoboot 60
Set autoboot from HP-UX using setboot
Enable autoboot from HP-UX using setboot -b on
Disable autoboot from HP-UX using setboot -b off
For more information on the autobootcommand, enter help autoboot.
Booting and shutting down HP-UX
To boot HP-UX, use one of the following procedures:
•
mode.
•
•
To boot HP-UX in LVM-maintenance mode, see“Booting HP-UX in LVM-maintenance mode”
Adding HP-UX to the boot options list
You can add the \EFI\HPUX\HPUX.EFIloader to the boot options list from the UEFI Shell or the
Boot Maintenance Manager.
NOTE: On HP Integrity server blades, the operating system installer automatically adds an entry
to the boot options list.
NOTE: To add an HP-UX boot option when logged in to HP-UX, use the setbootcommand.
For more information, see the setboot(1M) manpage.
To add HP-UX to the list:
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1. Access the UEFI Shell environment.
a. Log in to iLO 3 for Integrity and enter CO to access the system console.
When accessing the console, confirm that you are at the UEFI Front Page.
If you are at another UEFI menu, then choose the Exit option or press X or x to exit the
menu. Exit until you return to the screen that lists the keys that can be pressed to launch
various Managers.
b. Press S or s to launch the UEFI shell.
2. Access the UEFI System Partition (fsX:where X is the file system number) for the device
from which you want to boot HP-UX.
For example, enter fs2: to access the UEFI System Partition for the bootable file system
number 2. The UEFI Shell prompt changes to reflect the file system currently accessed.
The full path for the HP-UX loader is \EFI\HPUX\HPUX.EFI and it should be on the device
you are accessing.
3. At the UEFI Shell environment, use the bcfg command to manage the boot options list.
The bcfg command includes the following options for managing the boot options list:
• bcfg boot dump– Display all items in the boot options list for the server.
• bcfg boot rm # – Remove the item number specified by #from the boot options list.
• bcfg boot mv #a #b – Move the item number specified by #ato the position specified
by #bin the boot options list.
• bcfg boot add # file.efi "Description"– Add a new boot option to the
position in the boot options list specified by #. The new boot option references file.efi
and is listed with the title specified by Description.
For example, bcfg boot add 1 \EFI\HPUX\HPUX.EFI "HP-UX 11i v3" adds
an HP-UX 11i v3 item as the first.
For more information, see the help bcfgcommand.
4. Exit the console and iLO 3 MP interfaces.
Press Ctrl–B to exit the system console and return to the iLO 3 MP Main Menu. To exit the MP,
press X or x at the Main Menu.
HP-UX standard boot
Use either of the following procedures to boot HP-UX:
•
•
Booting HP-UX from the UEFI Boot Manager
1. From the UEFI Boot Manager menu, choose an item from the boot options list to boot HP-UX.
2. Access the UEFI Boot Manager menu for the server on which you want to boot HP-UX.
3. Log in to iLO 3 MP and enter COto choose the system console.
4. Confirm you are at the UEFI Front Page. If you are at another UEFI menu, then choose the Exit
option or press X or x to exit the menu. Exit until you return to the screen that lists the keys
that can be pressed to launch various Managers. Press B or b to launch the Boot Manager.
5. At the UEFI Boot Manager menu, choose an item from the boot options list.
Each item in the boot options list references a specific boot device and provides a specific set
of boot options or arguments you use when booting the device.
6. Press Enter to initiate booting using your chosen boot option.
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7. Exit the console and iLO 3 MP interfaces.
8. Press Ctrl–B to exit the system console and return to the MP Main Menu. To exit the MP Main
Menu, press X or x.
Booting HP-UX from the UEFI Shell
1. Access the UEFI Shell.
2. From the UEFI Front Page, press S or s to launch the UEFI shell.
3. Use the mapcommand to list the file systems (fs0, fs1, and so on) that are known and have
been mapped.
4. To select a file system to use, enter its mapped name followed by a colon (:). For example, to
operate with the boot device that is mapped as fs0, enter fs0:at the UEFI Shell prompt.
5. Enter HPUX at the UEFI Shell command prompt to launch the HPUX.EFI loader from the
currently selected boot device.
If needed, specify the full path of loader by entering \EFI\HPUX\HPUXat the UEFI Shell
command prompt.
6. Allow the HPUX.EFIloader to proceed with the bootcommand specified in the AUTOfile,or
manually specify the bootcommand.
By default, the HPUX.EFIloader boots using the loader commands found in the
\EFI\HPUX\AUTOfile on the UEFI System Partition of the selected boot device. The AUTO
file typically contains the boot vmunix command.
To interact with the HPUX.EFIloader, interrupt the boot process (for example, type a space)
within the time-out period provided by the loader. To exit the loader, use the exit command,
which returns you to UEFI.
Booting HP-UX in single-user mode
and launch the HPUX.EFIloader.
2. Access the HP-UX Boot Loader prompt (HPUX>) by pressing any key within the 10 seconds
given for interrupting the HP-UX boot process. Use the HPUX.EFIloader to boot HP-UX in
single-user mode in step 3
After you press a key, the HPUX.EFIinterface (the HP-UX Boot Loader prompt, HPUX>)
launches. For help using the HPUX.EFIloader, enter the help command. To return to the UEFI
Shell, enter exit.
3. At the HPUX.EFIinterface (the HP-UX Boot loader prompt, HPUX>) enter the boot -is
vmunix command to boot HP-UX (the /stand/vmunixkernel) in single-user (-is) mode.
Booting HP-UX in LVM-maintenance mode
The procedure for booting HP-UX into LVM Maintenance Mode is the same as for booting into
instead of the -isboot option:
HPUX> boot -lm vmunix
Shutting down HP-UX
For more information, see the shutdown( 1M) manpage.
1. Log in to HP-UX running on the server that you want to shut down or log in to iLO 3 MP for
the server and use the Console menu to access the system console. Accessing the console
through iLO 3 MP enables you to maintain console access to the server after HP-UX has shut
down.
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2. Issue the shutdown command with the appropriate command-line options.
The command-line options you specify determines the way in which HP-UX shuts down and
whether the server is rebooted.
Use the following list to choose an HP-UX shutdown option for your server:
•
Shut down HP-UX and halt (power off) the server using the shutdown -hcommand.
Reboot a halted server by powering on the server using the PCcommand at the iLO 3
MP Command menu.
•
Shut down HP-UX and reboot the server by issuing the shutdown -rcommand.
Booting and shutting down HP OpenVMS
Adding OpenVMS to the Boot Options List
NOTE: If OpenVMS is already installed on the server blade, add OpenVMS to the boot options
list by using the command procedure SYS$MANAGER:BOOT_OPTIONS.COM, then following the
on-screen instructions.
1. Access the UEFI Shell environment.
a. Log in to iLO 3 for Integrity and enter COto access the system console.
When accessing the console, confirm that you are at the UEFI Front Page.
If you are at another UEFI menu, then choose the Exit option or press X or x to exit the
menu. Exit until you return to the screen that lists the keys that can be pressed to launch
various Managers.
b. Press S or s to launch the UEFI shell.
2. Access the UEFI System Partition (fsX: where X is the file system number) for the device from
which you want to boot OpenVMS.
For example, enter fs2:to access the UEFI System Partition for the bootable file system
number 2. The UEFI Shell prompt changes to reflect the file system currently accessed.
The full path for the loader is \EFI\VMS\VMS_LOADER.EFIand it should be on the device
you are accessing.
3. At the UEFI Shell environment, use the bcfg command to manage the boot options list.
The bcfg command includes the following options for managing the boot options list:
• bcfg boot dump– Display all items in the boot options list for the server.
• bcfg boot rm # – Remove the item number specified by #from the boot options list.
• bcfg boot mv #a #b – Move the item number specified by #ato the position specified
by #bin the boot options list.
• bcfg boot add # file.efi "Description"– Add a new boot option to the
position in the boot options list specified by #. The new boot option references file.efi
and is listed with the title specified by Description.
For example, bcfg boot add 1 \EFI\VMS\VMS_LOADER.EFI “OpenVMS V8.4”
adds an OpenVMS item as the first entry in the boot options list.
For more information, see the help bcfgcommand.
4. Exit the console and iLO 3 MP interfaces.
5. Press Ctrl–B to exit the system console and return to the MP Main Menu. To exit the MP Main
Menu, press X or x.
For more details, see the HP OpenVMS 8.4 Upgrade and Installation Manual.
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Booting OpenVMS
To boot OpenVMS, use either of the following procedures:
•
•
Booting OpenVMS from the UEFI Boot Manager
1. From the UEFI Boot Manager menu, choose an item from the boot options list to boot OpenVMS
using the chosen boot option.
2. Access the UEFI Boot Manager menu for the server on which you want to boot OpenVMS.
3. Log in to the iLO 3 MP and enter CO to choose the system console.
4. Confirm you are at the UEFI Front Page. If you are at another UEFI menu, then choose the Exit
option or press X or x to exit the menu. Exit until you return to the screen that lists the keys
that can be pressed to launch various Managers. Press B or b to launch the Boot Manager.
5. At the EFI Boot Manager menu, choose an item from the boot options list.
Each item in the boot options list references a specific boot device and provides a specific set
of boot options or arguments to use when booting the device.
6. Press Enter to initiate booting using the chosen boot option.
7. Exit the console and iLO 3 MP interfaces.
8. Press Ctrl–B to exit the system console and return to the MP Main Menu. To exit the MP Main
Menu, press X or x.
Booting HP OpenVMS from the UEFI Shell
From the EFI Shell environment, to boot OpenVMS on a device, first access the bootable partition
(for example fs0:) for the root device and enter\efi\vms\vms_loaderto initiate the OpenVMS
loader.
1. Access the UEFI Shell.
2. From the UEFI Front Page, press S or s to launch the UEFI shell.
3. Use the mapcommand to list the file systems (fs0, fs1, and so on) that are known and have
been mapped.
4. To select a file system to use, enter its mapped name followed by a colon (:). For example, to
operate with the boot device that is mapped as fs0, enter fs0:at the UEFI Shell prompt.
5. When accessing the bootable partition for the desired boot device, issue
the\efi\vms\vms_loadercommand to initiate the vms_loader.efi loader on the
device you are accessing.
fs5:> \efi\vms\vms_loader.efi
fs5:> \efi\vms\vms_loader.efi
HP OpenVMS Industry Standard 64 Operating System, Version V8.4
© Copyright 1976-2010 Hewlett-Packard Development Company, L.P.
%DECnet-I-LOADED, network base image loaded, version = 05.17.00
%DECnet-W-NOOPEN, could not open SYS$SYSROOT:[SYSEXE]NET$CONFIG.DAT
%SMP-I-CPUTRN, CPU #2 has joined the active set.
%SMP-I-CPUTRN, CPU #3 has joined the active set.
%SMP-I-CPUTRN, CPU #8 has joined the active set.
%SMP-I-CPUTRN, CPU #15 has joined the active set.
%SMP-I-CPUTRN, CPU #14 has joined the active set.
%SMP-I-CPUTRN, CPU #12 has joined the active set.
%SMP-I-CPUTRN, CPU #10 has joined the active set.
%SMP-I-CPUTRN, CPU #7 has joined the active set.
%SMP-I-CPUTRN, CPU #4 has joined the active set.
%SMP-I-CPUTRN, CPU #6 has joined the active set.
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%SMP-I-CPUTRN, CPU #5 has joined the active set.
%SMP-I-CPUTRN, CPU #9 has joined the active set.
%SMP-I-CPUTRN, CPU #1 has joined the active set.
%SMP-I-CPUTRN, CPU #11 has joined the active set.
%SMP-I-CPUTRN, CPU #13 has joined the active set.
%STDRV-I-STARTUP, OpenVMS startup begun at 11-AUG-2010 06:15:29.21
6. Exit the console and iLO 3 MP interfaces.
7. Press Ctrl–B to exit the system console and return to the MP Main Menu. To exit the MP Main
Menu, press X or x.
Shutting Down OpenVMS
1. Log in to OpenVMS running on the server that you want to shut down.
Log in to the iLO 3 MP for the server and use the Console menu to access the system console.
Accessing the console through the iLO 3 MP enables you to maintain console access to the
server after HP OpenVMS has shut down.
2. At the OpenVMS DCL prompt issue the @SYS$SYSTEM:SHUTDOWN command and specify
the shutdown options in response to the prompts given.
NOTE: Use the command in step 2 when you shut down OpenVMS the first time. If you have
shut down OpenVMS more than once, use the $ shutdown command.
$@sys$system:shutdown
SHUTDOWN -- Perform an Orderly System Shutdown
on node NODE1
How many minutes until final shutdown [0]:
Reason for shutdown [Standalone]:
Do you want to spin down the disk volumes [NO]?
Do you want to invoke the site-specific shutdown procedure [YES]?
Should an automatic system reboot be performed [NO]?
When will the system be rebooted [later]:
Shutdown options (enter as a comma-separated list):
REMOVE_NODE
Remaining nodes in the cluster should adjust quorum
Entire cluster is shutting down
Check existence of basic system files
CLUSTER_SHUTDOWN
REBOOT_CHECK
SAVE_FEEDBACK
Save AUTOGEN feedback information from this boot
DISABLE_AUTOSTART Disable autostart queues
POWER_OFF
BIB_STATE
Request console to power-off the system
Request console to reboot all CPUs to the Itanium BIB state
Shutdown options [NONE]: REBOOT_CHECK
%SHUTDOWN-I-BOOTCHECK, performing reboot consistency check...
%SHUTDOWN-I-CHECKOK, basic reboot consistency check completed
%SHUTDOWN-I-OPERATOR, this terminal is now an operator's console
%SHUTDOWN-I-DISLOGINS, interactive logins will now be disabled
%SET-I-INTSET, login interactive limit = 0, current interactive value = 1
%SHUTDOWN-I-SHUTNET, the DECnet network will now be shut down
Booting and shutting down Microsoft Windows
Adding Microsoft Windows to the boot options list
NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the
boot options list.
Booting and shutting down Microsoft Windows
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1. Access the UEFI Shell environment.
a. Log on to iLO 3 for Integrity and enter COto access the system console.
When accessing the console, confirm that you are at the UEFI Front Page.
If you are at another UEFI menu, then choose the Exit option or press X or x to exit the
menu. Exit until you return to the screen that lists the keys that can be pressed to launch
various Managers.
b. Press S or s to launch the UEFI shell.
2. Access the UEFI System Partition (fsX: where X is the file system number) for the device from
which you want to boot Windows.
For example, enter fs2:to access the UEFI System Partition for the bootable file system
number 2. The UEFI Shell prompt changes to reflect the file system currently accessed.
The full path for the Microsoft Windows loader is \efi\microsoft\winnt50\
ia64ldr.efiand it should be on the device you are accessing.
3. Use the lscommand to list the contents of the \EFI\Microsoft\WINNT50directory to
identify the name of the Windows boot option file (Boot00nn) that you want to import into
the system boot options list.
fs0:\> ls EFI\Microsoft\WINNT50
Directory of: fs0:\EFI\Microsoft\WINNT50
09/18/03 11:58a <DIR>
09/18/03 11:58a <DIR>
12/18/03 08:16a
1 File(s)
1,024 .
1,024 ..
354 Boot0001
354 bytes
2 Dir(s)
fs0:\>
4. Use the \MSUtil\nvrboot.eficommand to launch the Microsoft Windows boot options
utility.
fs0:\> msutil\nvrboot
NVRBOOT: OS Boot Options Maintenance Tool [Version 5.2.3683]
1. SUSE SLES 10
2. HP-UX Primary Boot: 0/0/1/0/0.2.0
* 3. Windows Server 2003, Datacenter
4. EFI Shell [Built-in]
* = Windows OS boot option
(D)isplay (M)odify (C)opy E(x)port (I)mport (E)rase (P)ush (H)elp (Q)uit
Select>
5. Use the Importcommand to import the Window boot option file.
Select> i
Enter IMPORT file path: \EFI\Microsoft\WINNT50\Boot0001
Imported Boot Options from file: \EFI\Microsoft\WINNT50\Boot0001
Press enter to continue
NOTE: Your output may not exactly match the output shown here.
6. Enter Qor q to quit the NVRBOOT utility.
7. Exit the console and iLO 3 MP interfaces.
Press Ctrl–B to exit the system console and return to the iLO 3 MP Main Menu. To exit the MP,
enter X at the Main Menu.
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Booting the Microsoft Windows operating system
Use UEFI Boot Manager menu to choose the appropriate Windows item from the boot options list.
Windows operating system.
1. From the UEFI Boot Manager choose an item from the boot options list to boot Windows
2. Access the UEFI Boot Manager menu for the server on which you want to boot Windows.
3. Log into the iLO 3 MP and enter COto choose the system console.
4. Confirm that you are at the UEFI Boot Manager menu (the main UEFI menu). If you are at
another UEFI menu, choose the Exit option from the submenus until you return to the screen
with the UEFI Boot Managerheading.
5. At the UEFI Boot Manager menu, choose an item from the boot options list.
Each item in the boot options list references a specific boot device and provides a specific set
of boot options or arguments to be used when booting the device.
6. Press Enter to initiate booting using the chosen boot option.
7. After Windows begins loading, wait for the SAC to become available.
The SAC interface provides a text-based administration tool that is available from the system
console. For more information, see the SAC online help (enter?at the SAC>prompt).
Loading.: Windows Server 2003, Datacenter
Starting: Windows Server 2003, Datacenter
Starting Windows...
********************************************************************************
Computer is booting, SAC started and initialized.
Use the "ch -?" command for information about using channels.
Use the "?" command for general help.
SAC>
NOTE: Your output may not exactly match the output shown here.
8. Exit the console and iLO 3 MP interfaces when finished using them.
Enter Ctrl-B to exit the console and return to the iLO 3 MP Main menu. To exit the iLO 3 MP,
enter xat the Main menu.
Shutting down Microsoft Windows
Shut down the Windows operating system on HP Integrity servers by using the Start menu or
theshutdowncommand.
CAUTION: Do not shut down Windows using SAC restartor shutdowncommands under
normal circumstances.
Issuing restartor shutdownat the SAC>prompt causes the server to restart or shutdown
immediately and can result in the loss of data.
Instead use the Windows Start menu or the shutdowncommand to shut down gracefully.
To shut down Windows use either of the following methods.
•
Choose Shut Down from the Start menu and choose either Restart or Shut down from the
pull-down menu.
The Restart menu item shuts down and restarts the server. The Shut down menu item shuts
down the server.
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You can use this method when using a graphical interface to the server.
•
Issue the shutdowncommand from the Windows command line.
You can issue this command from a command prompt through the Special Administration
Console or from any other command line.
The Windows shutdowncommand includes the following options:
/s
/r
/a
Shuts down and halts (power off) the server. This is the equivalent of Start—>Shut
Down, Shut down. To power on the server, use the iLO 3 MP PCcommand.
Shuts down and restarts the server. This is the equivalent of Start—>Shut Down,
Restart.
Aborts a server shutdown.
/t xxx Sets the timeout period before shutdown to xxxseconds. The timeout period ranges
from 0–600, with a default of 30.
Refer to the help shutdownWindows command for more information.
Shutting down Windows from the command line
From the Windows command line, issue the shutdowncommand to shut down the operating
system.
1. Log in to Windows running on the server that you want to shut down.
For example, access the system console and use the Windows Special Administration Console
interface to start a command prompt, from which you can issue Windows commands to shut
down the server.
2. Verify to see whether any users are logged in.
Use the query useror query sessioncommand.
3. Issue the shutdowncommand and the appropriate options to shut down the Windows Server
2003 on the server.
You have the following options when shutting down Windows:
•
To shut down Windows and reboot: shutdown /ror choose the Start —> Shut Down
action and choose Restart from the pull-down menu.
•
To shut down Windows and halt (power off server hardware): shutdown /sor choose
the Start —> Shut Down action and choose Shut down from the pull-down menu.
To reboot a halted server you must power on the server using the PCcommand at the iLO
3 MP Command menu.
•
To abort a shutdown (stop a shutdown that has been initiated): shutdown /a
For example:
shutdown /r /t 60 /c "Shut down in one minute."
This command initiates a Windows system shutdown and reboot after a timeout period of 60
seconds. The /c option specifies a message that is broadcast to any other users of the
server.
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5 Optional components
If your server blade has no additional components to install, go to “Installing and powering on the
Partner blades
The following partner blades are supported:
•
•
•
•
•
•
•
Ultrium 448c Tape Blade
SB920c Tape Blade
SB1760c Tape Blade
SB3000c Tape Blade
SB40c Storage Blade
D2200sb Storage Blade
IMPORTANT: In c7000 enclosures, partner blades are supported with BL860c i4 servers and
BL870c i4 servers with BL2E blade links.
In c3000 enclosures, partner blades are supported with BL860c i4 servers.
Partner blades are not supported with BL890c i4 servers.
Partner blade slotting rules are dependent on the conjoined blade configuration. For more
information on partner bay blade locations, see “Installing the Blade Link for BL870c i2 or BL890c
NOTE: SAS tape boot is now supported with tape blades on HP Integrity BL860c i4, BL870 i4,
and BL980 i4 server blades.
NOTE: PCIe Gen-1 (driven from the ICH10 on the monarch blade’s ICH mezzanine card) provides
the interface to the partner blades. A separate mezzanine pass-thru card is not required.
Partner blades
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Hot-plug SAS disk drives
The server blade supports up to two hot-plug SAS drives.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade
or the enclosure unless all hard drive and device bays are populated with either a component or
a blank.
IMPORTANT: The disk drive does not seat properly when 180° out of alignment. Verify the
orientation before insertion.
1. Remove the hard drive blank.
2. Prepare the hard drive.
3. Slide the drive into the cage until it is fully seated.
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4. Close the lever to lock the drive into place.
Installing internal components
Removing the access panel
1. Lift the access panel latch.
2. Slide the access panel backwards approximately 2 cm (0.75 in).
3. Remove the access panel by lifting it straight up and off the server blade.
After the access panel is off, you can do the following:
•
•
•
Installing internal components 43
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Processor and heatsink module
Processor load order
Observe the following guidelines when installing additional processors:
•
•
•
In a BL860c i2, CPU0 is installed before CPU1.
In a BL870c i2 or BL890c i2, each blade must have CPU0 installed.
When adding additional CPUs in a conjoined configuration:
◦
◦
Load both CPU0 and CPU1 in the Monarch blade first
Load additional CPUs in sequence, from lowest slot-numbered blade to highest.
CAUTION: The pins on the processor socket are very fragile. Any damage to them might require
replacing the server blade base unit.
CAUTION: To avoid damage to the processor, verify that the plastic tabs on the processor are
pulled fully out before installation.
CAUTION: To avoid damage to the processor, handle the processor only by the edges. Do not
touch the bottom of the processor, especially the contact area.
CAUTION: To prevent possible server blade malfunction and damage to the equipment,
multiprocessor configurations must contain processors with the same part number.
The processor and heatsink ship as two separate units and are coupled together during installation
into the server blade.
1. Remove the CPU airflow baffle.
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2. Transfer the duplicate part/serial numbers label from the processor module to the processor
heatsink.
a. Remove the duplicate tear-away label that lists the part and serial numbers from the
processor module.
b. Place the label on the top of the heatsink.
3. Install the processor over the load posts.
NOTE: Ensure pin 1, indicated on the empty socket with an embossed triangle, matches the
pin 1 marker on the processor module, the chamfered corner of its attached voltage regulator
heatsink.
4. Remove the heatsink cover.
Installing internal components 45
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CAUTION: During installation, after removing the protective cover from the heatsink:
•
•
Do not touch or come into contact with the thermal interface material.
Immediately install the heatsink.
CAUTION: To avoid damage to the server blade and processor, ensure the processor heatsink
locking handle is fully back against the stops, rotated about 120° back. Also verify that the
plastic tabs on the processor heatsink are pulled fully out before installation.
5. Install the heatsink over the load posts.
CAUTION: Do not lower the heatsink locking handle before pushing the plastic locking tabs
into place.
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CAUTION: To prevent thermal instability and damage to the server blade, do not separate
the processor module from the processor's heatsink after they have been coupled.
Installing internal components
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6. Secure the heatsink to the processor
a. Slide both plastic locking tabs into place. (See callout 1 in the following figure).
b. Grasp and rotate the latch downward. (See callout 2 in the following figure.)
WARNING! The heatsink locking lever can constitute a pinch hazard, keep your hands
on top of the lever during installation to avoid personal injury.
NOTE: Positive engagement clicking should occur during mating of the processor heat
sink and processor module onto the socket to ensure proper seating.
7. Connect the power cord. (See callout 3 in the previous figure).
8. Tie wrap the processor cable to the right tie point on the processor assembly.
CAUTION: When the CPU is installed, dress all slack in the power cable to the connector
end of the cable. Failure to do so could result in pinched or damaged CPU power cables.
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IMPORTANT: If you are adding an additional processor to your server blade, the DIMMs in the
server blade must be reconfigured to support both CPUs. For more information, see “DIMM pair
DIMMs
DIMM installation guidelines
Observe the following guidelines when installing additional memory:
•
•
In a BL860c i2 Server Blade, memory is loaded in pairs.
In a BL870c i2 or BL890c i2 Server Blade, memory is loaded in quads that alternate between
blades.
•
Only two DIMM sizes can be mixed in a BL870c i2 or BL890c i2 Server Blade.
◦
In a BL870c i2 Server Blade, the two DIMM sizes must alternate between blades. Load
all of one DIMM size, then repeat with the second DIMM size.
◦
In a BL890c i2 Server Blade, blades 1 and 2 must have one DIMM size and blades 3
and 4 must have the other DIMM size. If only one DIMM size is used on BL980 i2,
alternate between all 4 blades.
NOTE: HP Integrity Server Blade upgrades follow the same DIMM loading rules.
upgrades.
DIMM pair load order
Table 6 DIMM pair load order
CPU0
CPU1
1st
3A
9B
1C
7D
2E
8F
4A
10B
6C
12D
5E
—
—
—
—
—
—
—
—
—
—
—
—
—
—
2nd
3rd
CPU0 only
4th
5th
6th
11F
4A
Both CPUs loaded
1st
3A
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Table 6 DIMM pair load order (continued)
CPU0
CPU1
2nd
3rd
4th
—
—
10B
—
1A
—
7A
—
9B
—
6B
—
10B
—
5th
1C
—
6C
—
6th
3C
—
9C
—
7th
7D
—
12D
—
8th
4D
—
12D
—
9th
2E
—
5E
—
10th
11th
12th
2E
—
8E
8F
—
11F
—
—
5F
11F
DIMM quad load order rules
Table 7 DIMM quad load order
CPU0
CPU1
1st
2nd
3rd
4th
5th
6th
3A
—
4A
—
9B
—
10B
—
—
1A
—
—
7A
—
—
6B
—
—
10B
—
1C
—
6C
—
7D
—
12D
—
Both CPUs
loaded
3C
—
9C
—
4D
—
12D
—
2E
—
5E
—
8F
—
11F
—
2E
8E
5F
11F
Installing DIMMS
2. Locate the DIMM slots on the server blade system board.
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NOTE: The server blade ships with at least two DIMMs installed in slots 3A and 4A.
3. Ensure the DIMM slot latches are open.
CAUTION: Use only HP low profile DIMMs. DIMMs from other sources might adversely
affect data integrity.
DIMMs do not seat fully if turned the wrong way.
DIMMs in a pair or quad must be identical.
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4. Insert a DIMM in a slot and push down firmly until the latches click shut.
Mezzanine cards
Optional mezzanine cards enable additional network connectivity and provide Fibre Channel
Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards.
The card type determines where it can be installed in the server blade:
•
Install Type I mezzanine cards on any mezzanine connector.
•
Install Type II mezzanine cards only on Mezzanine 2 connector or Mezzanine 3 connector.
To install a card:
3. Remove the mezzanine connector cover.
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4. Align the mezzanine connector on the option card with the mezzanine connector on the system
board.
5. Press down on the connector to seat the card.
CAUTION: To prevent damage to the server blade, apply pressure over the mezzanine
connector when installing the mezzanine card. Do not apply pressure to the edges of the card.
HP Smart Array P700m/512 Controller
IMPORTANT: The HP Smart Array P700m Controller for HP ProLiant Servers User Guide includes
a battery replacement procedure that uses the two driveless HDD trays included in the kit. This
procedure is not supported on the BL860c i2, BL870c i2 or BL890c i2.
The HP Smart Array P700m/512 is a PCIe card supporting direct attach and shared SAS Storage.
It includes additional components that are covered in this section.
Battery kit and other components
The battery kit includes the following:
Installing internal components 53
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1
2
3
4
5
6
BBWC battery
Battery mounting bracket
11.5 inch (29.2 cm) battery
cable
512 cache module
P700m controller board
Mezzanine card blank
IMPORTANT: This product uses the 452348-B21 battery kit, also called the HP SA P-Series Low
Profile Battery. Do not order or use the 383280-B21 battery kit option.
Battery mounting bracket parts
The BBWC battery mounts on a black metal battery mounting bracket installed inside the server
blade. The mounting bracket clips onto a mezzanine card in slot 1. If no card is used in slot 1,
the mezzanine card blank option must be installed for the bracket to clip on.
For installing the bracket on to the server blade, the mounting bracket has:
•
•
A mezzanine post loop that slides over the abutting mezzanine 2 post
A thumbscrew clip that clips over the mezzanine 1 card or mezzanine blank thumbscrew
located at the rear of the blade
•
A mezzanine foot that clips over the edge of the mezzanine 1 card or mezzanine blank that
is installed closest to the center of the blade
For installing the BBWC battery onto the bracket, the mounting bracket has:
•
•
A C-hook to restrain the battery cable
Two battery restraining clips to restrain the BBWC battery
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1
2
3
4
Mezzanine foot
Mezzanine post loop
Battery restraining clips
C-hook
Installing the Controller Board
When used with the MSA2000sa G2 storage array (and therefore without the optional battery
kit) this card is supported in slots 1, 2, and 3 on the Integrity BL860c i2, BL870c i2, and BL890c
i2 server blades.
1
2
3
Slot 1
Slot 2
Slot 3
When used with the MDS600, the battery kit is required and this card is supported in slots 1 and
3 on the Integrity BL860c i2, BL870c i2, and BL890c i2 server blades. Mezzanine 2 installation
of this card is not supported on Integrity BL860c i2, BL870c i2, and BL890c i2 products for MDS600
configurations. If you must remove the cache module to transfer data, the BBWC battery must
remain connected so that the data is preserved. HP recommends installation into mezzanine slot
3, with a mezzanine blank or mezzanine card in slot 1 so the cache module and battery can be
removed together.
Installing internal components 55
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1
2
Slot 3
Slot 1
NOTE: When a mixed configuration of BL860c i2, BL870c i2, and BL890c i2 blade(s) and other
c-Class server blades are in the same enclosure, the preferred location for the P700m cards is slot
3.
If you are unable to use mezzanine slot 3, you will have to remove the mezzanine card in slot 2,
BBWC battery, and battery mounting bracket to gain access to the cache module.
Use the procedure for installing standard mezzanine cards to install the SAS controller board, see
“Mezzanine cards” (page 52) for more information.
Upgrading or replacing controller options
Replacing the 512MB cache module
CAUTION: To avoid damage to the controller board, only install the cache module when the HP
Smart Array P700m/512 Controller is installed in the server blade.
IMPORTANT: If you must remove the cache module to transfer data, the BBWC battery must
remain connected to it so that the data is preserved.
4. Remove any mezzanine cards blocking access to the HP Smart Array P700m/512 Controller
5. Plug the smaller battery cable plug into the cache module battery connector.
IMPORTANT: Only use the 11.5 inch (29.2 cm) battery cable (408658-001).
NOTE: The lip of the battery cable cache module plug has three tiny tabs that should face
down.
6. With the cache module battery connector pointing towards the 3A DIMM slot, line up the two
cache module connectors with the two corresponding slots on the P700m controller.
7. Press straight down on the cache module until it snaps into place.
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NOTE: If the P700m controller is in mezzanine 1, route the battery cable back over the card
and under the DIMM latches, doubling back towards slot 3, sliding the cable under the inner
mezzanine post for slot 3.
8. Replace the battery mounting bracket.
9. If the battery mounting bracket and BBWC were previously installed:
b. Position the battery with the print side down and push the end of the battery cable that
is plugged into the battery down under the battery mounting bracket's C-hook.
c. Route the cable so its battery end is on the side of the hook that is away from slot 3.
d. Push the other end of the battery down between the two restraining clips.
NOTE: If the P700m controller is installed in mezzanine slot 3, tuck the cable between the
battery mounting bracket and slot 3.
Replacing the battery mounting bracket
NOTE: If you will be installing the BBWC battery, be sure that the cache module is installed
module”).
NOTE: If you are not installing the p700m into slot 1, slot 1 must contain either another
mezzanine card or mezzanine card blank.
5. Clip the mounting bracket onto the mezzanine card or mezzanine card blank.
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NOTE: If you are installing the p700m into slot 1, slide the bracket loop over the mezzanine
2 post that sticks up through the notch in the edge of the mezzanine card or mezzanine card
blank.
6. Press the bracket thumbscrew clip over the thumbscrew closest to the mezzanine post.
7. Push the remaining bracket foot over the other edge of the mezzanine card or mezzanine
card blank.
CAUTION: Push only enough to anchor the bracket, keeping the bracket level.
CAUTION: To avoid damage to the power cable ensure the battery bracket does not pinch
the power cable to the power connectors.
Replacing the BBWC battery
The BBWC battery snaps onto the battery mounting bracket to secure the battery inside the server
blade.
NOTE: The battery mounting bracket is installed either on top of a mezzanine card in slot 1, or
the mezzanine blank in slot 1, depending upon the customer's configuration. If no card is used in
slot 1, the mezzanine card blank must be installed for the bracket to clip onto.
4. If the P700m controller is in mezzanine 1, and the battery cable is not already plugged into
the cache module:
a. Remove any mezzanine card installed in slot 2 so you can access the P700m cache
b. Temporarily remove the cache module so you can access the module battery connector
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5. If it is not already connected, plug the battery cable cache module plug into the cache module
battery connector. Push the battery cable's plug into the battery connector until it snaps into
place.
NOTE: The lip of the battery cable's cache module plug has three tiny tabs that should face
down.
7. With the battery cable plug label (contoured side) up line up the plug's thin edges with the
thin slits on the sides of the battery.
NOTE: The BBWC battery should be print side down.
8. Push the battery cable's plug, into the battery connector until it snaps into place.
9. Mount the battery onto the battery mounting bracket:
a. Position the battery with the print side down and push the end of the battery cable that
is plugged into the battery down under the battery mounting bracket's C-hook, routing
the cable so its battery end is on the side of the hook that is away from slot 3.
b. Push the other end of the battery down between the two restraining clips.
c. If the P700m is located in slot 1, route the battery cable over the P700m, under the DIMM
latches, doubling back towards slot 3, sliding it under the inner mezzanine post for slot
3.
If the P700m is located in slot 3, tuck the cable between the battery bracket and slot 3.
NOTE: After installing a BBWC battery, you might see a POST message during reboot
indicating the array accelerator is temporarily disabled. This is normal as the new BBWC
battery will have a low charge. The recharge process will begin automatically when the server
blade is installed in the enclosure.
The P700m controller will operate properly while the BBWC battery recharges, although the
performance advantage of the array accelerator will be absent. After the BBWC battery
charges up to a satisfactory level, the array accelerator is automatically enabled.
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Removing upgrade components
Removing the 512MB cache module
CAUTION: Only remove/replace the cache module when it is installed in the blade, so as not
to bend the controller board.
1. If you are also going to be removing the BBWC battery:
a. Back up all data.
b. Close all applications
6. Lift the BBWC battery straight up to remove it from the battery mounting bracket.
7. Pull straight up on the cache module to remove it from the controller.
8. Push the battery cable down and towards the rear of the server blade to push it out of the
battery bracket's C-hook.
9. If the controller is installed into slot 1, remove the battery mounting bracket from the mezzanine
card or mezzanine card blank by pulling straight up on the bracket and lifting it out of the
server.
10. Lift the cache module and the attached battery out of the server blade.
CAUTION: If you must remove the cache module to transfer data, the battery must remain
connected so that the data is preserved.
11. If you will be replacing the cache module, unplug the battery cable from the cache module
Removing the battery mounting bracket
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6. Remove the battery mounting bracket
Removing the BBWC battery
CAUTION: If you must remove the cache module to transfer data, the battery must remain
connected so that the data is preserved. If you must keep the battery connected to the cache module,
of using this procedure.
1. Back up all data.
2. Close all applications.
6. Lift up on the battery to remove it from the battery bracket.
7. Push the battery cable down and towards the rear of the server blade to push it out of the
battery bracket's C-hook.
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8. Push the battery plug out of the battery connector.
HP Smart Array P711m Controller
The HP Smart Array P711mis a PCIe card supporting direct attach and shared SAS Storage. This
card is supported in slots 1, 2, and 3 on the Integrity BL860c i2, BL870c i2, and BL890c i2 server
blades.
NOTE: When a mixed configuration of BL860c i2, BL870c i2, and BL890c i2 server blades and
other c-Class server blades is in the same enclosure, the preferred location for the P711m cards
is slot 3.
Supercap pack mounting kit
The HP Smart Array P711m Controller includes a cabled Supercap Pack which mounts inside the
server using the orderable AM341A Mounting Kit for Low profile battery (HP part number
AD399-2132A KIT, RAID BATTERY HOLDER). This kit contains a black metal mounting bracket
and a mezzanine card blank. The mounting bracket clips onto a mezzanine card in slot 1. If no
card is used in slot 1, the mezzanine card blank included in the kit must be installed to mount the
bracket.
For installing the bracket on to the server blade, the mounting bracket has:
•
•
A mezzanine post loop that slides over the abutting mezzanine 2 post
A thumbscrew clip that clips over the mezzanine 1 card or mezzanine blank thumbscrew
located at the rear of the blade
•
• A mezzanine foot that clips over the edge of the mezzanine 1 card or mezzanine card
blank that is installed closest to the center of the blade
For installing the Supercap Pack onto the bracket, the mounting bracket has:
•
•
A C-hook to restrain the cable
Two restraining clips to restrain the Supercap Pack
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1
2
3
4
Mezzanine foot
Mezzanine post loop
Cable restraining clips
C-hook
Installing the Supercap mounting bracket
NOTE: Mezzanine slot 1 must contain the P711m Controller, another mezzanine card, or
the mezzanine card blank. If you are installing the P711m card in mezzanine slot 1, do so
now following the instructions “Installing the P711m Controller Board.” If you are not installing
the P711m card in mezzanine slot 1, and no other mezzanine card is present in slot 1, then
install the mezzanine card blank at this time.
5. Clip the mounting bracket onto the mezzanine card or mezzanine card blank.
6. Press the bracket thumbscrew clip over the thumbscrew closest to the mezzanine post.
7. Push the remaining bracket foot over the other edge of the mezzanine card or mezzanine
card blank.
CAUTION: Push only enough to anchor the bracket, keeping the bracket level.
CAUTION: To avoid damage to the power cable ensure the battery bracket does not pinch
the power cable to the power connectors.
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Installing the P711m controller board
This card is supported in slots 1, 2, and 3 on the Integrity BL860c i2, BL870c i2, and BL890c i2
server blades.
1
2
3
Slot 1
Slot 2
Slot 3
NOTE: When a mixed configuration of BL860c i2, BL870c i2, and BL890c i2 server blades and
other c-Class server blades are in the same enclosure, the preferred location for the P711m cards
is slot 3.
Use the procedure for installing standard mezzanine cards to install the SAS controller board, see
“Mezzanine cards” (page 52) for more information.
Installing the Supercap Pack
The Supercap Pack snaps onto the mounting bracket to secure the Supercap Pack inside the server
blade.
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NOTE: The mounting bracket is installed either on top of a mezzanine card in slot 1, or the
mezzanine blank in slot 1, depending upon the customer's configuration. If no card is used in slot
1, the mezzanine card blank must be installed for the bracket to clip onto.
NOTE: The Supercap Pack includes two plastic tabs that must be removed for proper fit in the
BL860c i2, BL870c i2, and BL890c i2 server blades. One tab is located on the rounded end of
the Supercap Pack, the other tab is directly above the cable as it exits the plastic housing of the
Supercap Pack. To remove these tabs, squeeze them firmly toward each other (significant force is
required). Optionally, these two tabs can be clipped off even with the rest of the Supercap Pack.
1. Position the Supercap Pack with the print side down and push the end of the cable that is
connected to the Supercap Pack under the mounting bracket’s C-hook, routing the cable so
its supercap end is on the side of the hook that is away from slot 3
2. Push the other end of the Supercap Pack down between the two restraining clips.
3. Consolidate and secure remaining cable length using tie wrap or similar retention method.
Replacing the access panel
1. Place the access panel onto the server blade by lining up the keyways on the panel to the
posts on the server blade chassis.
2. Slide the access panel toward the front of the server blade until the panel lock button snaps
into place.
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Upgrading a conjoined configuration
This section contains information required to complete an upgrade of a BL860c i2, BL870c i2, or
BL890c i2 server blade. This document expands on the information provided in the Read This First
document which is included in the upgrade kit.
Procedure summary
1. Existing server blade check — The existing server blades that will be upgraded are checked
and their firmware level is updated to the minimum level if necessary. This must be completed
before the blades are combined for an upgrade and the upgrade Blade Link is applied.
2. Adding resources — The blades for the upgrade are placed together, internal component
changes are made if necessary, the Upgrade Blade Link is installed, and system information
parameters are exchanged between the server blade and the new Blade Link.
3. Final check — A final consistency check for firmware levels across each blade is completed,
the upgraded system is checked for normal operation at a low level, the Operating System
(OS) may need to be reinstalled, and finally the Operating Environment is booted and the
system checked for normal operation.
4. Warranty registration — Warranty and support are arranged to be transferred from the server
being upgraded to the upgraded server.
Upgrade kit contents
•
The HP Integrity BL860c i2, BL870c i2 & BL890c i2 Server Blade Upgrades Read Me First
— part number 5991-8089
•
One of the following:
◦
◦
AM358A HP Integrity Upgrade BL2 Blade Link (c3000 or c7000 enclosure)
AM364A HP Integrity Upgrade BL2-c 7E Blade Link (c7000 enclosure, Monarch in even
numbered bay)
◦
AM365A HP Integrity Upgrade BL2-c 3E Blade Link (c3000 enclosure, Monarch in even
numbered bay)
◦
◦
AM359A HP Integrity Upgrade BL4 Blade Link (c7000 enclosure)
AM366A HP Integrity Upgrade BL4-c 3 Blade Link (c3000 enclosure)
Each Blade Link will include a new product number label to attach to the system label carrier;
the actual part number will depend on the type of upgrade ordered.
•
AM360A HP Integrity BL860c i2 Upgrade Blade. One or more upgrade blades may be
included depending on the type of upgrade ordered. These should be pre-installed with ordered
processors, memory, and other components.
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Before getting started
IMPORTANT:
•
Do not install or use the upgrade Blade Link until explicitly called for in the upgrade procedure.
•
The server blade firmware may need to be updated on the existing server blades as part of
information.
•
•
If the upgrade kit includes new Upgrade Blades, there are some situations which will require
a second firmware update.
Processor and memory DIMM loading and distribution follows applicable rules across the
•
•
Adding new Upgrade Blades to an enclosure may require additional power supplies in the
enclosure to meet the new power requirements. This situation would be reported by the
enclosure Onboard Administrator. For more information, see the HP BladeSystem setup and
If more than one existing server blade will be combined in the upgrade, one of them must be
designated as the “Monarch Server”. The Monarch blade from this server will become the
Monarch blade in the upgraded server blade.
•
•
The UUID and serial number of the upgraded server blade will come from the Monarch Server.
If the upgrade requires moving to a new enclosure, the configuration of the new enclosure
must match the mezzanine card I/O of the Monarch Server, so that LAN and SAN connections
can function correctly.
•
A reinstallation of the OS may be required on the final upgrade system for certain upgrade
scenarios. You will use the section“Upgrade scenarios which do not require a reinstall of the
operating system” (page 82) to determine whether you must reinstall the OS. This will be
covered within the upgrade procedure steps.
•
•
When the OS is not reinstalled, the boot disk must be attached to the designated Monarch
Server.
When the OS is not reinstalled and VC is used, some rearrangement of the VC server profile
may be necessary. See “Possible changes due to VC profile mapping on the upgraded server
•
•
Depending on the type of upgrade and the OS used, a new OS license may be required.
At the end of the upgrade, the Blade Links removed from the existing server blades cannot be
reused.
Supported operating systems
•
•
•
•
HP-UX 11i v3 OE Update for March 2010
HP-UX 11i v3 OE Update for September 2010
HP-UX 11i v3 OE Update for March 2011
HP OpenVMS Industry Standard 64 Operating System, Version V8.4 +
VMS84I_UPDATE-V0500
•
Windows Server 2008 R2 7600 34N
Installing internal components
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IMPORTANT: The Operating System may need to be reinstalled on the upgraded server. This
will be explained later.
IMPORTANT: If you will be using HP-UX, review the HP-UX errata documentation that is listed at
the following url:
Minimum firmware versions
A minimum set of firmware is required for the blades and blade enclosures involved in the upgrade.
Firmware on the server blades, the enclosure HP Onboard Administrator, and the HP Virtual
Connect Manager (if Virtual Connect interconnect modules are installed) must be updated to at
least the minimum firmware level. Every blade in the upgrade must be at the same firmware level.
IMPORTANT: Any required updates must be checked for and completed during the upgrade
process.
Product Name(s)
Minimum Firmware Version
Minimum Firmware Location
HP Integrity BL860c i2 Server Blade 21.08
HP Integrity BL870c i2 Server Blade
—> enter product name —> select
operating system —> “Cross operating
system”
HP Integrity BL890c i2 Server Blade
HP BladeSystem Onboard
Administrator
3.21
3.15
—> enter product name
HP BladeSystem c-Class Virtual
Connect
—> enter Interconnect Module product
name
Determining your current firmware revisions
Server blade
1. Log into the system iLO 3 MP.
2. From the Main Menu, enter cmto access the Command Menu
3. Enter srto view the system FW revisions.
Hewlett-Packard Integrated Lights-Out 3 for Integrity
(C) Copyright 1999-2010 Hewlett-Packard Development Company, L.P.
MP Host Name: ilo002264fee2de
iLO MP Firmware Revision 01.41.01
*************************************************************************
MP ACCESS IS NOT SECURE
A default MP user Administrator/Admin is currently configured
and remote access is enabled. Modify the default password or
delete the default user (see UC command)
OR
Disable all types of remote access (see SA command)
*************************************************************************
MP MAIN MENU:
CO: Console
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Log
SL: Show Event Logs
HE: Main Help Menu
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X: Exit Connection
[ilo002264fee2de] hpiLO-> cm
(Use Ctrl-B to return to MP main menu.)
[ilo002264fee2de] CM:hpiLO-> sr
SYSREV
Revisions
Active
Pending
Bay 5
Bay 6
---------------------------------------------------------
iLO FW
System FW
MHW FPGA
Power Mon FW : 03.04
Front Panel HW : 04.00
PRS HW
IOH HW
: 01.41.01
: 01.80
: 02.00
01.41.01 01.41.01
01.80
02.00
03.04
04.00
02.07
02.02
01.80
02.00
03.04
04.00
02.07
02.02
: 02.07
: 02.02
4. Compare the first four Revisions lines with the version information listed in the release notes
firmware revisions are less than those in the release notes, then the server firmware must be
updated.
OA
Use one of the following methods to determine the current OA firmware version:
•
OA GUI — Connect to the OA GUI, expand the Active Onboard Administrator section of the
left sidebar menu, and select Firmware Update. The Firmware Version is listed under Firmware
Information.
•
OA CLI — Log in to the OA CLI through the serial console port or LAN and enter show oa
infoat the command prompt.
OA8> show oa info
Onboard Administrator #1 information:
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Product Name : BladeSystem c7000 Onboard Administrator
Part Number : 412142-B21
Spare Part No.: 414055-001
Serial Number : O985MP8457
UUID
: 09O985MP8457
Manufacturer : HP
Firmware Ver. : 3.15
Hw Board Type : 0
Hw Version
: B1
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VCM
Use one of the following methods to determine the current VCM firmware version:
•
OA GUI — Select the Interconnect Bay 1 device and then select the Information tab. Under
Information there is a Firmware Version line which indicates the current VC FW version installed
on the primary VC interconnect module.
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•
VC Support Utility — Launch VC Support Utility – Interactive and enter version.
-------------------------------------------------------------------------------
HP BladeSystem c-Class Virtual Connect Support Utility
Version 1.6.0 (Build 95)
Build Date: Oct 13 2010 07:03:49
Copyright (C) 2007-2010 Hewlett-Packard Development Company, L.P.
All Rights Reserved
-------------------------------------------------------------------------------
Please enter action ("help" for list): version
Please enter Onboard Administrator IP Address: 10.3.0.8
Please enter Onboard Administrator Username: Administrator
Please enter Onboard Administrator Password: *****
The target configuration is integrated into a Virtual Connect Domain. Please
enter the Virtual Connect Domain administrative user credentials to continue.
User Name: Administrator
Password: *****
=======================================================================
Enclosure Bay Module
=======================================================================
USE827CYVC 1 HP VC Flex-10 Enet Module 3.15 2010-10-09T07:18:16Z
-----------------------------------------------------------------------
USE827CYVC 2 HP VC Flex-10 Enet Module 3.15 2010-10-09T07:18:16Z
-----------------------------------------------------------------------
USE827CYVC 3 3Gb SAS Switch
-----------------------------------------------------------------------
USE827CYVC 4 Module not present Not available
-----------------------------------------------------------------------
Version
USE827CYVC 5
HP VC 8Gb 24-Port FC
Module
1.03 v6.1.0_49
-----------------------------------------------------------------------
USE827CYVC 6
HP VC 8Gb 24-Port FC
Module
1.03 v6.1.0_49
-----------------------------------------------------------------------
USE827CYVC 7 HP 1/10Gb VC-Enet Module 3.15 2010-10-09T07:18:16Z
-----------------------------------------------------------------------
USE827CYVC 8 HP 1/10Gb VC-Enet Module 3.15 2010-10-09T07:18:16Z
-----------------------------------------------------------------------
Total execution time: 00:01:31
Press Return/Enter to exit...
Rules for server blade internal components
You may make need to remove or redistribute internal components across server blades before
beginning the upgrade. The following section contains additional information required for upgrades.
Processor loading and matching rules
There are two processor sockets on each blade: socket 0 and socket 1. Socket 0 of each blade
in the server must be filled. Any additional processors must be loaded in socket 1 of the blade in
the lowest numbered enclosure bay which has an empty socket 1.
Every processor must be of the same type and must have the following:
•
•
•
The same core count.
The same core frequency.
The same cache size.
This can be checked using the following methods:
•
Examine the part number marked on each processor and each blade to make sure they are
the same on each component.
•
Examine the core count, core frequency, and cache size of each processor to ensure that
every processor in the upgrade is the same. This can be done by logging into the Monarch
iLO 3 MP, choosing the Command Menu, then entering dfto display FRU information. Each
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processor of each blade (by enclosure bay number) can be chosen individually and the
information displayed will include the information needed for comparison.
DIMM matching and loading rules
The rules regarding DIMM load order change, especially when upgrading from a BL860c i2 to
either a BL870c i2 or BL890c i2. For more information on DIMM loading rules, see “DIMM quad
There are also minimum system memory and performance guidelines must be followed. See the
Memory subsystem information for HP Integrity Server Blades (BL860c i2, BL870c i2, and BL890c
ICH mezzanine boards
If you will be combining existing server blades during upgrade, remove the ICH mezzanine board
from any server blades which are not the designated Monarch Blade for the upgrade
Optional mezzanine cards
The HP NC532m Dual Port 10GbE BL-c Adapter is restricted to two cards per blade on a BL890c
i2. There are no additional rules regarding the number of cards installed or the order of their
installation across the blades in an upgraded server blade. Ensure all mezzanine cards follow the
mezzanine port to interconnect module mapping detailed in “Installing interconnect modules”
Upgrading the existing server blade
Existing server blade check
IMPORTANT: All existing server blades to be combined in the upgrade should be installed in an
enclosure and functioning normally. Do not remove Blade Links or other components at this time.
Backup any important data on the existing servers before proceeding with the upgrade process.
1. If the Monarch Server is an HPVM host with active guests, then either stop those guests now
or migrate them to a temporary host server. Refer to the HP Integrity Virtual Machines
Installation, Configuration, and Administration document for information regarding guest
migration. If your upgrade scenario requires an OS reinstall, then the guests must be migrated
to a temporary host server before the upgrade or else they will be lost. See the section
determine whether your particular upgrade scenario requires an OS reinstall.
2. If the Monarch Server has HP-UX installed and Virtual Connect is used, you may wish to use
the Portable Image tool to assist in the upgrade. Refer to “Preserving VC-assigned MAC
addresses in HP-UX by enabling Portable Image” (page 84) and if you choose to use PI, then
execute the steps under “Pre-Upgrade Procedure for PI” in that section now.
3. If necessary, upgrade the firmware on the existing server blades, the OA, and VCM (if used).
firmware versions” (page 68) to determine if you will need to perform any firmware upgrades.
4. Verify that each existing server blade is able to boot to the UEFI shell without problems.
5. Verify that the designated Monarch Server is able to boot its OS. For information on launching
the OS from the UEFI shell, refer to “UEFI Front Page” (page 27)
Adding resources
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2. If a VC configuration is used and the upgrade requires moving to a new enclosure, then setup
the target VC server profile on the new enclosure now using the VCM domain and the
designated Monarch Server VC profile on the current system for guidance. Refer to “Possible
information before starting this.
3. If the enclosure uses Virtual Connect, then unassign any VC server profiles assigned to enclosure
bays occupied by original servers and also those which will be occupied by upgrade server
blades. This must include profiles assigned to bays which will contain Monarch or auxiliary
blades. See the HP Virtual Connect for c-Class BladeSystem User Guide for more information
on VCM server profiles
4. If the Monarch Server or any other existing system to be added in the upgrade is using a
partner blade, remove it from the enclosure now. If the Monarch Server uses a partner blade
which will remain in the upgrade, it will be added back in a later step.
5. If necessary, move the Monarch Server. This step will be necessary for cases such as moving
from a c7000 to a c3000 enclosure or upgrading from a BL860c i2 or BL870c i2 in an odd
numbered enclosure bay to a BL870c i2 in an even numbered enclosure bay. See the table
“Blade Link bay location rules” in section “Installing the Blade Link for BL870c i2 or BL890c
6. Place any other existing systems or upgrade blades to be combined in the upgrade into
enclosure bays adjacent to the Monarch Server.
IMPORTANT: Existing systems and new upgrade blades must be placed into enclosure bays
with higher numbers than those occupied by the Monarch Server.
7. Install any partner blades that will be used in the upgraded server blade. For positioning rules,
8. Transfer the Monarch Server label carrier card to the Upgrade Blade Link:
a. Remove the label carrier card from behind the trap door of the Monarch Server Blade
look like the image below:
b. Remove the product number portion of the Field Upgrade Only label on the Upgrade
Blade Link. This label will look similar to the image below:
Below is an example showing upgrade Blade Link sticker locations for the BL870c i2.
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c. Place the product number portion from the Field Upgrade Only label on top of the old
product number and barcode on the label carrier card from the Monarch Server.
IMPORTANT: Do not cover the serial number on the label carrier card.
d. Remove the position information label (the left hand label in the above picture) from the
front of the upgrade Blade Link bezel.
Temporarily remove the “Field Upgrade Only” label if it blocks the Blade Link trap door.
e. Place the label carrier card behind the trap door of the Upgrade Blade Link, but do not
install the Upgrade Blade link at this time.
f. Reapply the “Field Upgrade Only” label to the upgrade Blade Link, making sure not to
cover the Blade Link handle.
IMPORTANT: Mark the Monarch Server Blade Link and keep track of it until the upgrade is
successfully completed. Do not reuse the old Blade Links after the upgrade has been completed.
10. Make any necessary blade internal component changes. The following hardware components
have loading rules that can change after upgrading:
•
•
•
•
processors
DIMMs
optional mezzanine cards
ICH mezzanine boards
11. Fully insert any unseated blades into the enclosure. Make sure all server blades that will be
included in the upgraded server are now fully seated into the enclosure with no Blade Links
installed.
13. Enter the show server list commandat the Onboard Administrator command line
interface. The output should show a status of “OK” for each blade in the upgraded server, or
“OTHER” if there’s a current VC domain defined on the enclosure. The Monarch blade should
have an iLO 3 IP address assigned that would be the same one assigned to the Monarch
Server iLO 3.
14. Log into the iLO 3 MP interface and enter cmat the Main Menu to reach the Command Menu
prompt.
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15. Enter srto view the system revision information. A sample output for a BL890c i2 is shown
below. The BL890c i2 will show four blades composing the serve blade, a BL870c i2 will
show two. If the output does not show all of the blades expected, then there is a problem
which must be resolved before proceeding. Reseating the Blade Link or individual blades may
correct server blade conjoining problems.
[ilo002264fed1da] CM:hpiLO-> sr
SYSREV
Revisions
Active
Pending
Bay 5
Bay 6
Bay 7
Bay 8
----------------------------------------------------------------------------
iLO FW
System FW
MHW FPGA
Power Mon FW : 03.04
Front Panel HW : 03.00
PRS HW
IOH HW
: 01.30.30
: 01.24
: 01.14
01.30.30 01.30.30 01.30.30 01.30.30
01.24
01.14
03.04
03.00
02.07
02.02
01.24
01.14
03.04
03.00
02.07
02.02
01.24
01.14
03.04
03.00
02.07
02.02
01.24
01.14
03.04
03.00
02.07
02.02
: 02.07
: 02.02
16. If the sroutput indicates that the firmware is not consistent across all of the blades, which
should only be due to a new Upgrade Blade with different firmware version being added,
then complete a second server firmware update. Update the system to the same firmware
version used previously for the existing servers. An example of sroutput indicating a firmware
inconsistency is shown below.
[ilo002264fee2de] CM:hpiLO-> sr
SYSREV
Revisions
Active
Pending
Bay 5
Bay 6
Bay 7
Bay 8
----------------------------------------------------------------------------
iLO FW
System FW
MHW FPGA
Power Mon FW : 03.04
Front Panel HW : 03.00
PRS HW
IOH HW
: --.--!
: --.--!
: --.--!
01.30.29 01.30.29 01.01.02 01.01.02
01.24
01.14
03.04
03.00
02.07
02.02
01.24
01.14
03.04
03.00
02.07
02.02
01.08
01.12
03.04
03.00
02.07
02.02
01.08
01.12
03.04
03.00
02.07
02.02
: 02.07
: 02.02
Note(s):
! = FW mismatch, update needed
If an update is required, it may need to be completed using the HPSUM Force Install option
for both the iLO 3 and system firmware bundles. When finished, log back into the iLO 3 MP
of the Monarch blade and enter srfrom the Command Menu to verify that the firmware levels
on all conjoined blades are now consistent and up to date.
17. Exchange the System Information Parameters by following the steps below. For more information
regarding the information contained in the System Information Parameters, see “Blade link
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a. Log into the Monarch iLO 3 MP, enter the Command Menu, and execute the command
sysset. This will list the system information parameters stored in the Upgrade Blade Link
(Primary) and those stored on the server blade (Secondary). Below is an example of the
output when upgrading from a BL860c i2 to a BL870c i2.
[ilo002264fee1be] CM:hpiLO-> sysset
SYSSET
Current System Information Parameters:
Manufacturer
: HP
Product Name (prodname) : Integrity BL870c i2
Secondary Product Name : Integrity BL860c i2
Product Number (prodnum) : AM358A
Secondary Product Number : AD399A
Serial number (serial) : Uninitialized
Secondary Serial Number : USA0003
UUID (uuid)
Secondary UUID
Product ID
: FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF
: 89742B3C-AD78-11DF-BB2A-5ABBD7A51B74
: 0x702
An Upgrade Blade Link has been detected.
Primary and secondary system parameters values do not match.
Copy secondary UUID and serial number to primary? (Y/[N]):
The product name and product number from the Upgrade Blade Link reflect a BL870c
i2, while the Secondary product name and number (from the Monarch Server) reflect the
original BL860c i2.
b. The system detects the Upgrade Blade Link and prompts you to make the required system
information exchanges between Upgrade Blade Link and the server. Enter yto approve
the exchange. You will then be informed that a reset of the iLO 3 MP is necessary for the
changes to take effect.
Copy secondary UUID and serial number to primary? (Y/[N]): y
-> Secondary system parameters values have been copied to primary
system parameters.
->System Information parameters have been updated.
iLO MP needs to be reset in order for these changes to take effect
c. Reset the iLO 3 MP by entering xd –r –ncat the Command Menu prompt.
[ilo002264fee1be] CM:hpiLO-> xd -r -nc
XD -r -nc
-> MP reset requested
MP is now being reset...
-> Command successful.
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d. After the iLO 3 MP reset (less than one minute), log back into the iLO 3 MP, go to the
Command Menu, and enter syssetagain to verify that the system information parameters
have been set for correctly for both Primary and Secondary. The values between Primary
and Secondary should now match.
[ilo002264fee1be] CM:hpiLO-> sysset
SYSSET
Current System Information Parameters:
Manufacturer
: HP
Product Name (prodname) : Integrity BL870c i2
Secondary Product Name : Integrity BL870c i2
Product Number (prodnum) : AM358A
Secondary Product Number : AM358A
Serial number (serial) : USA0003
Secondary serial number : USA0003
UUID (uuid)
Secondary UUID
Product ID
: 89742B3C-AD78-11DF-BB2A-5ABBD7A51B74
: 89742B3C-AD78-11DF-BB2A-5ABBD7A51B74
: 0x702
18. Remove the “Field Upgrade Only” sticker from the bezel of the Upgrade Blade Link. This is
no longer a Field Upgrade Blade Link because the serial number and UUID have now been
programmed.
19. If the enclosure uses Virtual Connect, then the Monarch Server VCM server profile should now
be assigned to the enclosure bays occupied by the upgraded server. The profile may need
some modifications after it is assigned to the upgrade so that network assignments and other
elements of the VC server profile match what is required. See “Possible changes due to VC
profile mapping on the upgraded server blade” (page 82) for more information. If the HP-UX
Portable Image tool is used (see “Preserving VC-assigned MAC addresses in HP-UX by enabling
Portable Image” (page 84)), then it’s best not to make changes until after the entire upgrade
is completed and any changes then should be made very carefully. Once assigned, verify
that there are no errors indicated by VCM or by the OA. Any VCM Domain Status or OA
System Status alerts or warnings should be resolved before proceeding. Sometimes, VCM
problems can be corrected by unassigning then reassigning the VC server profile.
Final hardware check
1. Log into the Monarch iLO 3 MP and power on the server by entering pc –onat the Command
Menu prompt or pressing the server power button.
2. Boot to the UEFI shell for a basic system check. Do not autoboot any currently installed operating
systems.
3. Complete the following checks to be sure that the upgraded server blade is functioning properly.
Any problems found in the steps immediately below should be resolved before proceeding.
more information on resolving any errors.
IMPORTANT: If any errors are found in the SEL, do not continue until resolving them.
b. Execute the UEFI shell command lanaddressand verify that the expected number of
LAN ports are shown and that there is a link indication for every port that is connected
to a network or network switch.
NOTE: You should see an Mon each applicable line.
NOTE: lanaddressand other EFI commands will only list 4 LAN ports for each blade's
embedded Flex-10 LOMs, regardless of the active VC profile configuration. If the profile
specifies additional Flex-10 LOM ports, those will become available while the operating
system runs.
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c. Execute the UEFI shell command map –rto make sure that all of the expected disks are
mapped.
d. Execute the UEFI shell command cpuconfigto make sure that all of the expected
processors are there and indicate active.
e. Execute the UEFI shell command info mem –dimmsto make sure that all of the
expected DIMMs are there and indicate active.
4. If necessary, switch the onboard SmartArray SAS controller on new upgrade blades to RAID
NOTE: All new Upgrade Blades come with the onboard SmartArray SAS controller in HBA
mode.
5. If installed on the upgrade, configure the partner blade as necessary. See the specific partner
blade documentation for more information on configuration and setup. The documentation
Booting the operating system
The server blade has now been physically upgraded and it may be ready to boot to the OS.
Certain upgrade scenarios require OS reinstallation:
to determine whether your particular server blade upgrade scenario requires a reinstallation
of the OS.
2. If a reinstallation of the OS is required, or you choose to reinstall the OS though it’s not
OS specific installation documentation for more information. Any special configuration, such
as for an HPVM host server, must be redone after the OS is reinstalled.
IMPORTANT: A new Operating System license may be required for the upgraded server.
4. If you are using the HP-UX Portable Image tool, execute the steps under “Post-Upgrade
Procedure for PI” in the “Preserving VC-assigned MAC addresses in HP-UX by enabling Portable
Image” (page 84) section.
5. Verify that the system, especially networking and storage, function as expected.
NOTE: The Windows Server 2008 environment may require significant time for assimilating
new hardware after an upgrade with no OS reinstall. Check Device Manager carefully for
any problems. A restart of the OS will often correct problems with new hardware. It may be
necessary in some cases to manually install drivers for new devices.
6. If the Monarch Server is an HPVM host server, then the VM guests can now be migrated back
or started if they were stopped. Refer to the HP Integrity Virtual Machines Installation,
Configuration, and Administration document for information regarding guest migration. Test
each VM guest to make sure it’s functioning properly.
Warranty registration
After completing the upgrade, contact HP with the server serial number and new product number.
The warranty of the designated Monarch Server will be transferred to the upgraded server blade
and the service time will be reset. Proof of purchase must be provided and the HP warranty
organization must be notified.
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The proof of purchase should be a scanned copy or fax of a sales receipt or invoice from HP or
an authorized reseller. It can also be an order confirmation, shipping receipt, or reseller based
purchase/shipping confirmation that contains the following:
•
•
•
•
The purchase or shipping date.
The product number or product name/product description.
The serial number, but it is not required (some invoices do not have serial numbers).
The vendor’s name (the name of the business where the unit was purchased).
IMPORTANT: Be sure that all information is clearly readable.
More information regarding server blade warranties can be found at: http://
Support
A support Flex Care Pack with at least the same level of care as the server blade to be upgraded
(the Monarch Server) should have been purchased when the Upgrade Kit was ordered. Your HP
sales representative will apply the support package to the upgraded server blade and provide
credit for the unused portion of the package purchased for the original Monarch Server. The new
Flex Care Pack must be registered with the serial number of the original Monarch Server (now
attached to the upgraded server) included to ensure support entitlement. For more information, go
through the following link:
Blade link and system information parameters
Every HP BL860c i2, BL870c i2 and BL890c i2 server blade has a set of information called the
System Information Parameters which helps to identify the server blade and is used for certain
applications and for the server blade warranty. This information includes:
•
•
•
•
product name
product number
UUID
serial number
This information is stored in nonvolatile memory onboard the Blade Link and server blades. The
system information parameters can be viewed from the iLO 3 MP interface Command Menu prompt
by entering sysset.
[ilo002264fed1da] CM:hpiLO-> sysset
SYSSET
Current System Information Parameters:
Manufacturer
: HP
product name (prodname) : Integrity BL890c i2
Secondary Product Name : Integrity BL890c i2
Product Number (prodnum) : AH384A
Secondary Product Number : AH384A
Serial number (serial) : USA0000
Secondary Serial Number : USA0000
UUID (uuid)
Secondary UUID
Product ID
: E14F772A-AD78-11DF-85ED-1FC66668C7F5
: E14F772A-AD78-11DF-85ED-1FC66668C7F5
: 0x704
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There are two sets of parameters shown:
•
Primary values are stored on the Blade Link.
•
Secondary values are those stored on the server blades.
When an existing server blade is upgraded, the system must retain the existing UUID and serial
number, but the product name and number will need to be changed to reflect the configuration of
the upgrade. The Upgrade Blade Link will come already installed with a product name and number
which reflects the upgrade configuration. This information will need to be copied to the server
blades, and the UUID and serial number of the server blades will need to be copied to the Upgrade
Blade Link. This exchange of system information parameters is done by firmware.
The server UUID, serial number, and product number are printed on the label carrier card behind
does not ship with a label carrier card, but has a trap door for one. It also has a “Field Upgrade
Only” label on the front bezel which contains a peel-off sticker with the new product number.
Operating System Licenses
Some operating systems use tiered licensing levels based upon the maximum processor socket
count of the server it runs on. If the upgrade results in a higher tier for the system, then a new
software license will be required for using those operating systems. The tier level will rise when
the upgraded server contains more sockets than the original Monarch Server.
The “tiers” map to the server blades as follows:
•
•
•
BL860c i2 – 2 Socket Tier
BL870c i2 – 4 Socket Tier
BL890c i2 – 8 Socket Tier
Your HP sales representative must be contacted to get this new license. Full credit will be received
when the original Monarch Server license is surrendered. The credit will reflect the current purchase
price of the original license, not the original purchase price, and the credit cannot exceed the
original license purchase price.
For more information contact your HP sales representative. HP sales can also be contacted by
following the link below:
The sections below provide specific information on licensing.
HP-UX
HP-UX uses tiered licensing and the license is delivered physically or electronically by certificate.
For more information regarding HP-UX 11i software licensing go to:
HP OpenVMS
OpenVMS uses tiered licensing and the license is delivered physically by certificate. For more
Windows Server 2008
Windows does not use tiered licensing. No licensing changes or other extra steps are required
for the upgraded server blade.
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Upgrade scenarios which do not require a reinstall of the operating system
Operating
system
Virtual Connect
HP Virtual Machines
OS reinstall required?
VC
no VC
HPVM no HPVM
HP-UX
X
X
X
X
X
X
NO1
NO
X
X
X
X
X
X
NO1
NO
OpenVMS
N/A
N/A
N/A
NO1
NO
Windows
Server 2008
N/A
NO1
NO
1
Note cautions in “Possible changes due to VC profile mapping on the upgraded server blade” (page 82)
Possible changes due to VC profile mapping on the upgraded server blade
Virtual Connect Manager supports assigning a VC server profile to each bladed server. Profiles
can include VC-assigned:
•
•
•
•
UUID
serial number
Ethernet port MAC addresses with network assignments
FC HBA connection WWNs with FC SAN assignments.
The VC-assigned MAC addresses, FC WWNs, UUID and serial number can come from blocks of
values supplied by VCM or from user-defined blocks of values. Alternatively, the factory-assigned
UUID, serial number, Ethernet port MAC addresses and FC HBA connection WWNs can be used.
The following information pertains to all of these options.
When performing an upgrade it is critical to understand how the server profile connection entries
will be mapped to ports on the upgrade server as this may impact the OS. What happens is
somewhat different for FC SAN assignments compared to Ethernet network assignments, so each
is described separately below.
The FC SAN connection entries in a profile should be thought of as sets of entries. If there are N
Virtual Connect FC Interconnect modules in an enclosure (where N is rounded up to an even
number) then there are N FC SAN connection entries per set. The first N entries are mapped to
the FC HBA ports on the Monarch blade, the second set of N entries are mapped to the FC HBA
ports on the first auxiliary blade, the next set of N entries to the next auxiliary blade, until all of
the FC connection entries have been mapped to ports or until there are no more FC HBA ports
available to map entries to. Below are a few examples of upgrading a BL860c i2 to a BL870c i2
in an enclosure with 4 Virtual Connect FC Interconnect modules where the BL860c i2 becomes the
Monarch blade in the upgrade server.
•
If the profile assigned to the BL860c i2 server had 4 or fewer FC SAN connection entries then
those entries are still mapped to the FC HBA ports on the original BL860c i2 blade (since it
is the Monarch in the new server). There will be no FC SAN connection entries mapped to
any ports on the auxiliary blade in the upgraded server.
•
If the profile assigned to the BL860c i2 server had more than 4 FC SAN connection entries
then the first 4 entries are still mapped to the FC HBA ports on the original BL860c i2 blade
(since it is the Monarch in the new server). The additional FC SAN connection entries (up to
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4), that had not been mapped to any ports prior to the upgrade, will be mapped to FC HBA
ports on the auxiliary blade in the upgraded server.
The Ethernet connection entries in a profile are handled differently from SAN entries in order to
balance the use of Flex-10 ports (even if no Flex-10 ports are used, the same balanced approach
is used). Virtual Connect manager distributes the Ethernet connection entries across all of the blades
in a server, and on each blade it distributes connection entries across all of the Ethernet physical
ports. This is done so that as few Flex-10 sub-ports are used as needed, which results in maximum
band-width available to each Flex-10 sub-port. This distribution of Ethernet connection entries across
all Ethernet ports is done for single-blade servers, too. The net result is that the mapping of Ethernet
connection entries in a profile assigned to a server will change when that server is upgraded.
Consider a the following examples.
•
If the upgrade is from a BL860c i2 to a BL870c i2 then every other Ethernet connection entry
starting with the first entry (i.e., the first, third, fifth, etc. entries) will be mapped to ports on
the Monarch blade, and every other entry starting with the second entry (i.e., the second,
fourth, sixth, etc. entries) will be mapped to ports on the auxiliary blade.
•
If the upgrade is from a BL860c i2 to a BL890c i2 then every fourth Ethernet connection entry
starting with the first entry (i.e., the first, fifth, ninth, etc. entries) will be mapped to ports on
the Monarch blade; every fourth entry starting with the second entry (i.e., the second, sixth,
tenth, etc. entries) will be mapped to the first auxiliary blade; every fourth entry starting with
the third entry (i.e., the third, seventh, eleventh, etc. entries) will be mapped to the second
auxiliary blade; and finally every fourth entry starting with the fourth entry will be mapped to
ports on the 3rd auxiliary blade.
For example, a profile with 8 Ethernet connection entries where each entry defines a connection
to a different network (this makes it easy to see what happens when an upgrade is done). Assume
that the profile is assigned to a BL860c i2 that is upgraded to a BL870c i2. Assume that VC Flex-10
Interconnection modules exist in bays 1 and 2, thus the Flex-10 LOMs on the blades are utilized.
The following table shows how these entries are mapped to ports on the original server and to the
blades in the upgraded server.
VCM assigned MAC
address
Mapping to BL860c i2 Mapping to BL870c i2
Profile entry
Assigned network
LAN-1
ports
ports
1
2
3
4
5
6
7
8
00-17-A4-77-90-10
00-17-A4-77-90-12
00-17-A4-77-90-14
00-17-A4-77-90-16
00-17-A4-77-90-18
00-17-A4-77-90-1A
00-17-A4-77-90-1C
00-17-A4-77-90-1E
Monarch LOM1–a
Monarch LOM2–a
Monarch LOM3–a
Monarch LOM4–a
Monarch LOM1–b
Monarch LOM2–b
Monarch LOM3–b
Monarch LOM4–b
Monarch LOM1–a
Auxiliary LOM1–a
Monarch LOM2–a
Auxiliary LOM2–a
Monarch LOM3–a
Auxiliary LOM3–a
Monarch LOM4–a
Auxiliary LOM4–a
LAN-2
LAN-3
LAN-4
LAN-5
LAN-6
LAN-7
LAN-8
If it is important that each of the networks be mapped to the same ports on the Monarch blade
after the upgrade, then the profile will need to be edited to add 7 Ethernet connection entries, and
then the entries must be edited to obtain the desired network connections aligned with the ports
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on the Monarch blade. The resulting set of Ethernet connection entries in the profile would be as
follows.
Profile entry
Assigned network
LAN-1
VCM assigned MAC address Mapping to BL870c i2 ports
1
00-17-A4-77-90-10
00-17-A4-77-90-12
00-17-A4-77-90-14
00-17-A4-77-90-16
00-17-A4-77-90-18
00-17-A4-77-90-1A
00-17-A4-77-90-1C
00-17-A4-77-90-1E
00-17-A4-77-90-20
00-17-A4-77-90-22
00-17-A4-77-90-24
00-17-A4-77-90-26
00-17-A4-77-90-28
00-17-A4-77-90-2A
00-17-A4-77-90-2C
Monarch LOM1–a
Auxiliary LOM1–a
Monarch LOM2–a
Auxiliary LOM2–a
Monarch LOM3–a
Auxiliary LOM3–a
Monarch LOM4–a
Auxiliary LOM4–a
Monarch LOM1–b
Auxiliary LOM1–b
Monarch LOM2–b
Auxiliary LOM2–b
Monarch LOM3–b
Auxiliary LOM3–b
Monarch LOM4–b
2
unassigned
LAN-2
3
4
unassigned
LAN-3
5
6
unassigned
LAN-4
7
8
unassigned
LAN-5
9
10
11
12
13
14
15
unassigned
LAN-6
unassigned
LAN-7
unassigned
LAN-8
NOTE: While the network mapping has been adjusted to preserve the original mapping of
networks to ports, it is not possible to adjust the MAC address assignment to preserve the same
mapping of MAC addresses to ports. If your OS is HP-UX, see the section “Preserving VC-assigned
MAC addresses in HP-UX by enabling Portable Image” (page 84) for a method which can be used
to preserve VC-assigned MAC addresses.
When moving a bladed server to a new enclosure as part of the upgrade where VC-assigned
MAC addresses or WWNs are used, the new enclosure VCM setup must use the same built-in
blocks of addresses. Even when this is done, it may be difficult to define a VC server profile where
the MAC addresses and WWNs are the same as those used on the original server before the
upgrade. If identical MAC addresses and WWNs are required and cannot be obtained using the
pre-defined blocks of addresses on the new enclosure, then the new enclosure will have to be set
for user-defined addresses with the addresses from the original enclosure profile moved into the
new enclosure VC domain. This caution also applies where VC-assigned UUID and serial numbers
are used, but it may not be possible to obtain the same VC-assigned UUID in a new enclosure. It’s
very important that setup for the new enclosure is done carefully so that there are no duplicate
MAC addresses or WWNs on a network. The values moved to a new enclosure should not remain
in use on the original enclosure.
The VC server profile should always be checked after being applied to the upgrade to make sure
that profile connection entries are mapped to ports as expected and to make sure there are no
profile errors or warnings which must be resolved. See the HP Virtual Connect for c-Class
BladeSystem User Guide for more information on VCM server profiles.
Preserving VC-assigned MAC addresses in HP-UX by enabling Portable Image
If your OS is HP-UX where the VC server profile does not use the hardware default MAC addresses
and it is important that Ethernet connections configured in the OS retain their VC-assigned MAC
addresses, then there is a package called “Portable Image” (PI) which can be used. The HP-UX
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Portable Image product is installed and enabled on the blade server before the upgrade. After the
upgrade, PI will automatically modify the HP-UX network instance numbers of the new hardware
environment so that they match the pre-upgrade environment. This takes advantage of the VCM
interconnect stacking links to allow all of the Monarch Server network connections to function
correctly with no corrections needed in the original VC server profile.
Portable Image can be used on VC configured systems where the VC domain has selected Virtual
Connect assigned MAC addresses instead of the static, factory-default MAC addresses. If you
choose to use PI to assist the upgrade, there will be a pre-upgrade step to follow on the designated
Monarch Server and then another step to follow after the upgrade. These two steps are detailed
below but they must not be executed until they’re explicitly called for in the upgrade procedure
which is found in the section “Upgrading the existing server blade” which is located in this section.
Pre-Upgrade Procedure for PI
These instructions are to be executed on the designated Monarch Server with the OS booted.
1. You need to obtain the PI package if it’s not already installed.
a. First, check for it being already installed by executing the following command:
swlist|grep HPPortableImage
b. If nothing is returned, then the package must be installed now. Go to
Portable Image in the product list and follow the instructions there for installing the depot.
2. If your HP-UX 11i v3 release is September 2010 or earlier, then you must install the GIO
cumulative patch before proceeding.
a quick registration.
b. Search for “PHKL_41525” using the Search: HP Support Center box and download the
patch.
c. Follow the patch link and execute the installation instructions found there.
3. Enable PI by executing the following command:
kctune gio_portable_image=1
You should see the following:
Tunable
Value Expression Changes
gio_portable_image (before)
(now)
0 Default
1 1
Immed
4. The PI state must be saved before starting the upgrade. This is done by explicitly executing
the PI save command:
/opt/network/bin/hpuxpitool -s
5. Dump the saved PI state to a text file for possible use later. Obtain the dump by executing the
following command:
/opt/network/bin/hpuxpitool –g
This will list out each network instance along with its pre-upgrade MAC address.
6. Shutdown the OS using a shutdowncommand.
Post-Upgrade Procedure for PI
1. Dump the new PI state to a file for possible use later. Obtain the dump by executing the
following command:
/opt/network/bin/hpuxpitool –g
This will list out each network instance along with its post-upgrade MAC address.
2. Disable PI by executing the following command:
kctune gio_portable_image=0
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You should see the following:
Tunable
Value Expression Changes
gio_portable_image (before)
(now)
1 1
0 0
Immed
3. The networking should be checked to make sure that the original system network instances
function correctly. If the HP-UX boot reports a LAN interface configuration failure, then check
the /etc/rc.log file for the failed instance number which may indicate something like the
following example:
ERROR: lan18 interface: ifconfig: no such interface
"/sbin/rc2.d/S340net start" FAILED
Get the MAC address for the failed instance number from the pre-upgrade PI dump and look
for that MAC address in the post-upgrade PI state dump. From that entry, note the new instance
number and edit the HP-UX networking configuration for the failed instance number so that it
uses the new instance number.
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6 Troubleshooting
This chapter provides strategies, procedures, and tools for troubleshooting server blade error and
fault conditions.
Methodology
General troubleshooting methodology
1. Review the following list of symptoms:
•
•
•
•
•
•
Front Panel LED blinking
System Alert present on system console
Server blade will not power-up
Server blade will not boot
Error/Event Message received
MCA occurred
2. Narrow down the observed issue to the specific troubleshooting procedure required. Isolate
the failure to a specific part of the server blade to perform more detailed troubleshooting. For
example:
•
Issue - Front Panel LED blinking
NOTE: The front panel health LED flashes amber with a warning indication, or flashes
red with a fault indication.
◦
◦
Look for a system alert on the OA or system console.
Analyze the alert by using the SEL, to identify the last error logged by the server
blade. Use the iLO 3 MP commands to view the SEL, through the MP menu interface.
3. You should have a good idea about which area of the server blade requires further analysis.
For example, if the symptom was “server blade will not power-up”, the initial troubleshooting
procedure might have indicated a issue with the DC power rail not coming up after the power
was turned on.
4. Your goal is to identify the failed FRU and replace it. You must now perform the specific
replacing components” (page 108) for more details.
NOTE: If multiple FRUs are identified as part of the solution, fix all identified failed FRUs.
5. You might have to perform specific recovery procedures to finish the repair.
If a failure occurs the front panel LEDs and the SEL helps you identify the issue or FRU:
•
The front panel LEDs and LAN LEDs of the server blade change color and blink to help identify
specific issues, and display LAN activity.
•
The SEL provides detailed information about the errors identified by the LEDs.
For server alerts of levels 3-5, the attention condition on the server LED can only be cleared by
cycling DC power.
If the LEDs and SEL do not give you enough information for you to identify the issue you are
experiencing, HP also provides diagnostic tools with each operating system (see “Troubleshooting
tools” (page 91) for more details).
Methodology
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NOTE: Always examine the iLO 3 MP SEL in the case of a blinking yellow or red front panel
health LED, before replacing any hardware.
Executing recommended troubleshooting methodology
The recommended methodology for troubleshooting a server blade error or fault is as follows:
1. Consult the system console for any messages, emails, and so on, pertaining to a server blade
error or fault.
2. View the front panel LEDs (power and health), locally or remotely through the iLO 3 MP vfp
command.
4. Perform the actions specified in the Action column.
For more details, see the appropriate subsection of this chapter, where this information is provided
in the Action column. The Action you are directed to perform might be to access and read one or
more error logs (the event log and/or the FPL).
(page 91) or go directly to the subsection of this chapter which corresponds to your own entry
point. Table 8 provides the corresponding subsection or location title for these different entry points
Table 8 Troubleshooting Entry Points
Entry Point
Subsection or Location
Front panel LEDs
3 TUI
SEL and
FPLs
Offline and Online Diagnostics
System Event Analyzer
about this tool).
Basic and advanced troubleshooting tables
Use the following troubleshooting tables to determine the symptoms or condition of a suspect server
blade. The state of the front panel LEDs can be viewed locally.
NOTE: Virtual front panel LEDs in the iLO 3 TUI are not the same as the front panel LEDs, see
“Virtual Front Panel LEDs in the iLO 3 TUI” (page 96) for more information about Virtual front panel
LED troubleshooting
Table 9 Basic Low End Troubleshooting
Step
Condition
Action
1
Server blade appears “dead” -- no front panel
LEDs are on, and no fans are running. iLO 3 MP
is running.
Nothing is logged for this condition.
1. For new server installations, review the installation
procedures.
2. Be sure that that the enclosure power cords are
connected to both the power supplies and to the AC
receptacles.
3. Be sure that that AC power, at the proper AC voltage
levels, is available to the receptacles.
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Table 9 Basic Low End Troubleshooting (continued)
Step
Condition
Action
4. If the power button’s integrated LED on front panel
remains off, then reseat the server blade.
5. As a last resort, replace the server blade. This issue is
fixed when the front panel LED states are as follows: blade
health is steady green.
2
Server blade does not power on after front panel A fatal fault has been detected and logged, attempting
power button is momentarily pressed (less than to power on the server.
four seconds).
1. Examine enclosure power supply LEDs. If they are not
steady green, then replace power supply.
2. If the enclosure power supply LED is green, then you
might need an additional power supply to supply sufficient
power to run the blades in the enclosure.
3. Examine the iLO 3 MP subsystem logs for events related
to DC power rails.
This issue is fixed when the front panel LEDs are as
follows: Health is steady green and power is steady
green.
3a
Blade health LED is off and iLO 3 MP is not
running.
A fatal fault has been detected and logged while booting
or running system firmware.
1. Cannot access the iLO 3 MP at this time.
2. Must reseat or replace the server blade. This issue is
fixed when the iLO 3 MP logs can be read and both front
panel health LED and server power LED states show:
Flashing green or steady green, and steady green,
respectively.
3b
4a
Blade health LED is flashing amber or red and
iLO 3 MP is running.
A warning or critical failure has been detected and
logged while booting or running system firmware.
Examine the iLO 3 MP logs for events related to switched
DC power or cooling fans or configuration. This issue is
fixed when both front panel health LED and server power
LED states show: Flashing green or steady green, and
steady green, respectively.
Cannot see iLO 3 MP prompt on system console Nothing can be logged for this condition. The blade
-- blade server power is on. iLO 3 MP is running. health LED state indicates that the server blade is either
booting or running system FW, or booting or running OS.
1. Look for loose, damaged, or disconnected signal cables
between the system console device, and serial port
connector on the front panel.
2. Be sure that that the RS232C configuration matches
between the server blade and the local console (see
(page 106) for more details).
3. As a last resort, replace the server blade. This issue is
fixed when the iLO 3 MP menu appears on the system
console.
4b
4c
Cannot see UEFI prompt on system console. iLO Nothing can be logged for this condition.
3 MP is running.
1. Examine the iLO 3 MP logs for entries related to
processors, processor power modules, and shared
memory, and core I/O devices (see “Errors and error
logs” (page 101) for more details).
2. As a last resort, replace the server blade. This issue is
fixed when the UEFI menu appears on the system console.
Cannot find a boot disk. The iLO 3 MP is running. Nothing can be logged for this condition.
1. Reinsert the boot disk into the drive bay
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Table 9 Basic Low End Troubleshooting (continued)
Step
Condition
Action
2. Search for the boot disk path using the UEFI shell
(map-r) command.
3. Examine the iLO 3 MP logs for entries related to
processors, processor power modules, and shared
memory, and core I/O devices (see “Errors and error
logs” (page 101) for more details).
4. As a last resort, replace the server blade. This issue is
fixed when all boot paths are found.
5
Cannot see OS prompt on system console. iLO
3 MP is running.
Nothing can be logged for this condition.
1. Examine the iLO 3 MP logs for entries related to
processors, processor power modules, shared memory,
and core I/O devices (see “Errors and error logs”
(page 101) for more details). This issue is fixed when the
OS prompt appears on the system console.
NOTE: All events listed below are logged in both FPL and SEL unless otherwise noted. An event of alert level 2 or
greater will be logged in both places, alert level 1 or 0 is logged in FPL only.
6a
6b
6c
“POWER_FAIL_NO_SBL” - Power command
failed because no Blade Link is installed
1. Be sure that the Blade Link is properly installed and
fully seated.
2. Look for bent connector pins on the Blade Link
“SBL_REMOVED “ - Blade Link was removed
1. If the Blade Link was not removed, be sure that is
properly installed and fully seated.
2. Look for bent connector pins on the Blade Link.
“ILO_RST_REASON_SBL” - The iLO 3 was reset 1. Be sure that the Blade Link is properly installed and
because the Blade Link was installed (FPL only) fully seated.
2. Look for bent connector pins on the Blade Link.
6d
6e
“SYSVARS_MISMATCH” - The system variable
stored on the Blade Link does not match the
system variable stored on the blade.
1. Use the syssetcommand.
“SBL_DOMAIN_IMPROPER_SBL” - The Blade Link 1. Be sure that the Blade Link installed in the correct slot
currently installed is not appropriate for the blade and enclosure, see “Installing the Blade Link for BL870c
being used
2. Be sure that the Blade Link is properly installed and
fully seated.
3. Look for bent connector pins on the Blade Link.
6f
“POWER_FAIL_IMPROPER_SBL” - Power
1. Be sure that the Blade Link installed in the correct slot
command failed because the Blade Link currently and enclosure, see “Installing the Blade Link for BL870c
installed is not appropriate for the blade slot
(even/odd) and enclosure (c7000/c3000) being
used
2. Be sure that the Blade Link is properly installed and
fully seated.
3. Look for bent connector pins on the Blade Link.
6g
6h
Incorrect number of processors displayed for the 1. Be sure that the Blade Link is properly installed and
conjoined blades
fully seated.
2. Look for bent connector pins on the Blade Link.
“QPI_CPU_LINK_DEGRADED”
1. Be sure that the Blade Link is properly installed and
fully seated.
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Table 10 Advanced Low End Troubleshooting
Step
Symptom/Condition
Action
6
Cannot read SEL from the system SEL logging has stopped (health is steady green and power is steady
console.
green).
1. Examine console messages for any UEFI errors or warnings about
operation or communications.
This issue is fixed when the SEL resumes logging.
7
OS is non-responsive (hung)
Front panel LEDs indicate that the server blade power is turned on, and
it is either booting or running the OS (for example, health is steady
green and power is steady green).
Nothing can be logged for this condition.
1. Use the iLO 3 MP Command Menu to initial a ToC, using the tc
command.
2. Reboot the OS and escalate.
3. Obtain the system hardware status dump for root cause analysis.
4. Examine the iLO 3 MP logs for entries related to processors, processor
power modules, shared memory, and core I/O devices (see “Errors and
error logs” (page 101) for more details).
This issue is fixed when the root cause is determined.
8a
MCA occurs during server blade Front panel LEDs indicate that the server blade detected a fatal error
operation. The server blade
reboots the OS.
that it cannot recover from through OS recovery routines (for example,
health is flashing red and power is steady green).
Note: The server blade reboots
OS if enabled.
1. Capture the MCA dump with the UEFI command, errdumpmca. If
the server blade can boot the OS, you can capture binary MCA dump
files online.
2. Examine the iLO 3 MP logs for entries related to processors, processor
power modules, shared memory, and core I/O devices (See “Errors
and error logs” (page 101) for more details).
The issue is fixed when the MCA does not repeat or the source of the
MCA has been eliminated.
8b
MCA occurs during server blade Front panel LEDs indicate that the server blade detected a fatal, front
operation; server blade reboot of side bus error.
OS is prevented.
System firmware is running to gather and log all error data for this MCA
Note: The troubleshooting actions event.
for this step are identical to those
1. Examine the iLO 3 MP logs for entries related to processors, processor
in Step 8a, except that the server
power modules, shared memory, and core I/O devices (see “Errors and
blade in this step must be hard
error logs” (page 101)for more details).
reset to begin the booting
This issue is fixed when the MCA does not repeat.
process.
You must hard reset the server
blade to clear the fatal condition
and boot the OS.
Troubleshooting tools
The HP Integrity BL860c i2 Server Blade uses LEDs and other tools to help troubleshoot problems
that occur in the server blade.
Troubleshooting tools
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Controls and ports
Front panel view
1
5
6
7
8
9
Monarch blade indicator
Monarch power button
HDD bay 1
Partition Identifier
Physical Presence Button
SUV connector
iLO heartbeat LED (behind
grill)
2
3
4
10
11
12
UID LED
Blade health LED
NICs 1, 2, 3, 4
HDD bay 2
Blade power LED
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Rear panel view
1
2
Power connectors
GBX signal connectors
Server blade LEDs
Front panel LEDs
Item
Description
Status
1
Monarch blade indicator
Green = Blade is acting as Monarch
blade
Off = Blade is not Monarch or is not
conjoined
2
3
UID LED
Blue = Identified
Blue flashing = Active remote
management
Off = No active remote management
Blade health LED
Green = Normal operation
Amber flashing = Degraded condition
Red flashing = Critical condition
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Item
Description
Status
4
NICs 1, 2, 3, 4
Green = Network linked
Green flashing = Network activity
Off = No link or activity
5
Monarch power button / Monarch
power LED
Green = Blade is acting as Monarch
and is powered on
Amber = Blade is acting as Monarch
and is in standby
Off = Blade is not Monarch
6
7
8
SUV connector
N/A
N/A
Physical Presence Button
Partition Identifier
Green = Blade is in a partition
Off = Blade is not in a partition
9
Blade power LED
Green = Server blade is powered on
Amber = standby (auxiliary power
1
available)
Off = Off
iLO 3 Heartbeat (behind grill)
Green flashing = iLO 3 Active
Solid green or off = iLO 3 failure or no
standby power
1
If the Onboard Administrator denies power to the server blade, the server blade returns to Standby mode.
Figure 1 iLO Heartbeat LED detail view
NOTE: The iLO heartbeat LED is visible when looking through the front grill of the Blade Link
nearest to the hard drive bays.
•
•
If the blade is installed in a c7000 enclosure, then the LED is visible through the third and
fourth holes from the top of the blade in the leftmost row of holes.
If the blade is installed in a c3000 enclosure, then the LED is visible through the third and
fourth holes from the left side of the blade in the bottommost row of holes.
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SAS disk drive LEDs
There are two disk drives on the BL860c i2 Server Blade. They have identical LEDs that display
the drive status.
Item
1
Description
Fault/UID LED (amber/blue)
Online LED (green)
2
SAS hard drive LED combinations
NOTE: Predictive failure alerts only occur when the hard drive is connected to a Smart Array
controller.
Online/activity LED (green)
Fault/UID LED (amber/blue)
Interpretation
On, off, or flashing
Alternating amber and blue
The drive has failed, or a predictive
failure alert has been received for this
drive; it also has been selected by a
management application.
On, off, or flashing
On
Steadily blue
The drive is operating normally, and it
has been selected by a management
application.
Amber, flashing regularly (1 Hz)
A predictive failure alert has been
received for this drive. Replace the drive
as soon as possible.
On
Off
The drive is online, but it is not active
currently.
Flashing regularly (1 Hz)
Amber, flashing regularly (1 Hz)
Do not remove the drive. Removing a
drive might terminate the current
operation and cause data loss. The
drive is part of an array that is
undergoing capacity expansion or
stripe migration, but a predictive failure
alert has been received for this drive.
To minimize the risk of data loss, do
not replace the drive until the expansion
or migration is complete.
Flashing regularly (1 Hz)
Flashing irregularly
Off
Do not remove the drive. Removing a
drive might terminate the current
operation and cause data loss. The
drive is rebuilding, erasing, or it is part
of an array that is undergoing capacity
expansion or stripe migration.
Amber, flashing regularly (1 Hz)
The drive is active, but a predictive
failure alert has been received for this
drive. Replace the drive as soon as
possible.
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Online/activity LED (green)
Fault/UID LED (amber/blue)
Interpretation
Flashing irregularly
Off
The drive is active, and it is operating
normally.
Off
Steadily amber
A critical fault condition has been
identified for this drive, and the
controller has placed it offline. Replace
the drive as soon as possible.
Off
Off
Amber, flashing regularly (1 Hz)
Off
A predictive failure alert has been
received for this drive. Replace the drive
as soon as possible.
The drive is offline, a spare, or not
configured as part of an array.
Blade Link LEDs
Description
Status
Busy LED
Green = Blade Link is currently active. Do not remove.
Off = Blade Link is not currently active. Safe to remove.
Virtual Front Panel LEDs in the iLO 3 TUI
iLO 3 has no LED that equates to the Blade Health LED located on the front panel of each individual
BL860c i2 Server Blade. The Blade Health LED represents the health of the individual server blade.
The virtual LEDs in the iLO 3 GUI and TUI reflect system/partition health. The closest equivalency
to the Blade Health LED is a field called Bay [x] Health on the System Health page of the iLO 3
GUI.
The VFP, located in the iLO 3 TUI directly off the MP MAIN MENU, is a textual representation of
the system/partition state as well as the system’s status with respect to where it is in the boot process
(running non-OS code, etc).
The following virtual LEDs are located in the VFP:
•
•
HEALTH
SYSTEM
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•
•
LOCATOR
POWER
Table 11 Indications for the iLO 3 TUI LEDs
VFP LED
HEALTH
Purpose
Equivalent
Indications Value
Represents the health of System Health LED in the Flashing Health of the partition and the health of
the entire
system/partition. Shows Panel
the worst health case of
any blade that is part of
the partition.
iLO 3 GUI's Virtual Front amber
one or more blades within the partition is
DEGRADED, meaning that:
•
•
A FRU has failed
A fatal event has been logged Level
seven alert events cause this indication
if there are no FRU failures.
NOTE: if the SYSTEM LED lights red,
this counts as a FRU failure for the
HEALTH LED.
Flashing Health of the partition is FATAL and the
red
health of one or more blades within the
partition are FATAL, meaning that:
•
A FRU has failed and A fatal event has
been logged (Level seven events cause
this indication if there are FRU failures
on one of the blades in the partition.)
A reset will clear this LED of a fatal event,
but not a FRU failure. A power cycle will
clear both.
Steady
green
All internal FRUs in the partition are
healthy, there are no fatal events, and the
system power is on.
Off
Power to the system/partition is off and
there were no AMBER or RED HEALTH
indications on the last boot.
SYSTEM
There is only one
Flashing There has been a FATAL event since the
•
•
System Event Log
Health as displayed
on the System Health
page in the iLO 3
GUI
SYSTEM LED per
red
last power on or system reset.
partition. The state will
be the same for every
blade in the partition.
A reset or power on will clear this LED.
Steady
green
System is beginning to boot the OS
There is no physical
LED on the blade's
front panel that
Off
OS is not booting and there are no fatal
events.
represents this state.
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LOCATOR Identifies the
On
Off
The system/partition is identified.
•
UID LED on the front
panel of the
system/partition and will
System/partition is not identified and no
firmware update is actively writing to any
of the system ROMs
blink while a firmware
update is in progress.
individual blade
•
•
Locator UID in iLO 3
NOTE: All blades in a
partition show the same
LOCATOR status at all
times.
Virtual Indicator in
the Onboard
Administrator’s
interface
Flashing Power should not be interrupted; firmware
is actively burning a ROM.
NOTE: On ProLiant servers this LED
blinks to indicate remote management;
however this is not currently a supported
indication on Integrity servers.
NOTE: You can toggle
the UID in software from
either the iLO 3 TUI or
web GUI. There is no
UID hardware button on
the server blade itself to
turn it on or off.
ON/OFF Toggles the current LED state to indicate
toggle
transitional mode states activated by a
push and hold of the Physical Presence
button.
If the Locator is off it will toggle on and
then off, but if the Locator is on, it will
toggle off and then on. If the Locator is
flashing, no action will be taken.
POWER
Identifies the
system/partition power
state.
Steady
green
System/partition is fully powered on.
•
•
Monarch Power
button LED on the
front panel of the
Monarch blade
Steady
amber
System/partition is in standby.
System Power LED in
the iLO 3 GUI
Off
The system/partition is powered off.
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SUV Cable and Ports
The SUV port on the front of the server blade is used in conjunction with an SUV cable to connect
the server to external devices such as a terminal emulator or monitor. In a conjoined server, only
the SUV port on the Monarch Server is active.
CAUTION: The SUV cable is not designed to be used as a permanent connection.
Use caution when walking near the server blade when the SUV cable is installed. Hitting or bumping
the cable might cause the port on the server blade to break. This can damage the system board.
1
2
3
4
Server blade
Video
USB ports (2)
Serial
Connecting to the serial port
IMPORTANT: It is not necessary to physically connect to the Integrity iLO 3 via the serial port to
perform any management task. The intention is that the iLO LAN port should be used to communicate
with any iLO in the enclosure, as well as the Onboard Administrator. The LCD panel and the
Onboard Administrator can be used to configure and determine the iLO LAN address.
To physically connect to Integrity iLO 3 using the serial port:
1. 1. Connect the SUV cable to the SUV port (i.e., the diagnostic port).
2. 2. Connect an RS-232 cable to the RS-232 port on the SUV cable. This is the local connection
to the Integrity iLO 3 consoles.
3. 3. Connect the other end of the RS-232 cable to your terminal emulator.
NOTE: The terminal emulator is typically software that runs on a PC, such as Putty, Reflections,
or Hyper Terminal. This software enables a PC to communicate with the server using one of the
PC’s comm ports. If the PC has a RS-232 serial port then connect the cable to that port and then
configure the terminal emulator software to use that serial port. However, if the PC does NOT have
a serial port, then you will need a USB to Serial converter. These devices can be ordered from
SmartBuy and typically are in-expensive. The device has a USB connector that plugs into a USB
port on the PC, and it has a RS-232 port for connecting to the SUV serial port.
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Diagnostics
A suite of offline and online support tools are available to enable troubleshooting server blade
issues. In general, if the operating system (HP-UX) is already running, HP does not recommend
shutting down the server blade. Use the online support tools.
If the OS cannot be booted, use the offline support tools to resolve the issue. The offline support
tools are available from the UEFI partition. after you resolve the issue preventing booting, boot
HP-UX, and use the online support tools for any further testing.
If it is not possible to reach the UEFI from either the main disk or from LAN, you must troubleshoot
using the visual fault indicators, console messages, and system error logs that are available.
Offline Diagnostics Environment
The Offline Diagnostics Environment provides a support tools platform that enables you to
troubleshoot a system that is running without an operating system. With Offline Diagnostics, you
can test systems that cannot be tested using the online tools.
The HP Integrity Servers and Itanium Workstations Offline Diagnostics and Utilities CD-ROM is
shipped with all Integrity systems and Itanium® workstations. This CD is updated quarterly, at
which time new functions and features can be added, new hardware diagnostics can be
incorporated, and performance can be improved.
For more information, regarding the use of the Offline Diagnostics Environment, see the Offline
General diagnostic tools
Diagnostic Tool
Description
IPMI Event Decoder
Provides detailed information about the IPMI event (Issue
description, cause, action)
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Fault management overview
The goal of fault management and monitoring is to increase server blade availability, by moving
from a reactive fault detection, diagnosis, and repair strategy to a proactive fault detection,
diagnosis, and repair strategy. The objectives are:
•
•
•
To detect issues automatically, as close as possible to the time of occurrence.
To diagnose issues automatically, at the time of detection.
To automatically report (in understandable text) a description of the issue, the likely causes of
the issue, the recommended actions to resolve the issue, and detailed information about the
issue.
•
To be sure that tools are available to repair or recover from the fault.
HP-UX Fault management
Proactive fault prediction and notification is provided on HP-UX by SFM and WBEM indications.
WBEM is a collection of standards that aid large-scale systems management. WBEM allows
management applications to monitor systems in a network.
SFM and WBEM indication providers enable users to monitor the operation of a wide variety of
hardware products, and alert them immediately if any failure or other unusual event occurs. By
using hardware event monitoring, users can virtually eliminate undetected hardware failures that
could interrupt server blade operation or cause data loss.
HP SMH is the applications used to query information about monitored devices and view indications
and instances on WBEM. This WBEM-based network management application enables you to
create subscriptions and view indications.
SysMgmtPlus functionality displays the property pages of various devices and firmware on HP
SMH. SysMgmtPlus enables HP SMH to display improved property pages that contain dynamic
content, providing the user to view and hide details of devices and firmware. The Health Tests are
associated with components. The healthtest feature provides an option to perform health test on
all the device instances of the component.
For complete information on installing, administrating, and troubleshooting SFM software and its
Errors and error logs
Event log definitions
Often the underlying root cause of an MCA event is captured by the server blade or firmware in
both the SEL and FPL logs. These errors are easily matched with MCA events by timestamps. For
example, the loss of a processor VRM might cause a processor fault. Decoding the MCA error
logs would only identify the failed processor as the most likely faulty FRU. Following are some
important points to remember about events and event logs:
•
•
•
Event logs are the equivalent of the old chassis logs for status or error information output.
Symbolic names are used in the source code; for example, MC_CACHE_CHECK.
The hex code for each event log is 128 bits long with an architected format:
◦
◦
Some enumerated fields can be mapped to defined text strings.
All can be displayed in hex, keyword, or text mode.
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•
•
Events are created by firmware or the OS and are stored in either or both of the SEL and
forward progress event logs.
The iLO 3 MP displays the SEL event logs.
Event log usage
To consult the event logs:
1. Connect to the system console.
2. Enter Ctrl–B to access the MP Main Menu.
3. To view event logs, enter the slcommand:
[kauai20c] MFG! hpiLO-> sl
Event Log Viewer Menu:
Log Name
Entries
% Full
Latest Timestamped Entry
---------------------------------------------------------------------------
E - System Event
F - Forward Progress
I - iLO Event
206
4096
500
40 %
100 %
100 %
04 Dec 2009 20:30:31
04 Dec 2009 20:50:57
C - Clear All Logs
L - Live Events
Enter menu item or [Ctrl-B] to Quit:
System Event (E) and Forward Progress (F) logs are useful to determine the context of an error.
iLO 3 MP event logs
The iLO 3 MP provides diagnostic and configuration capabilities. For more information on the iLO
3 MP commands, see the HP Integrity and HP 9000 Integrated Lights-Out Management Processor
Operations Guide To access the MP:
NOTE: The iLO 3 MP must be accessed from a terminal console which has access to the MP.
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1. Log in with the proper username and password.
NOTE: the default login and password are:
login = Administrator
password = Randomly generated password found on the iLO 3 Network pull tab located on
the right side of the Monarch blade.
1
2
3
Busy LED
Label carrier door
Pull tab
1
2
3
MP iLO 3 label
Factory tracking label
Blade chassis end
You are now at the MP Main Menu.
2. Enter cl to display the console history log. This log displays console history from oldest to
newest.
3. Enter Ctrl–B to return to the MP Main Menu.
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4. Enter sl to display the status logs. The status logs consist of:
•
•
•
•
•
•
System Event
Forward Progress
Current Boot
Previous Boot
Live Events
Clear SELs
5. Enter Ctrl–B to return to the MP Main Menu.
SEL review
1. Access the iLO 3 MP command prompt.
2. Run the sl command. The Event Log Viewer menu displays:
[kauai20c] MFG! hpiLO-> sl
Event Log Viewer Menu:
Log Name
Entries
% Full
Latest Timestamped Entry
---------------------------------------------------------------------------
E - System Event
F - Forward Progress
I - iLO Event
206
4096
500
40 %
100 %
100 %
04 Dec 2009 20:30:31
04 Dec 2009 20:50:57
C - Clear All Logs
L - Live Events
Enter menu item or [Ctrl-B] to Quit:
3. Select E to review the system events. The Event Log Navigation menu displays:
+
-
View next block
View previous block (backward in time, e.g. from 3 to 2)
(forward in time, e.g. from 3 to 4)
<CR> Continue to the next or previous block
D
F
L
J
H
K
T
A
U
?
Q
Dump the entire log
First entry
Last entry
Jump to entry number
View mode configuration - Hex
View mode configuration - Keyword
View mode configuration - Text
Alert Level Filter options
Alert Level Unfiltered
Display this Help menu
Quit and return to the Event Log Viewer Menu
Ctrl-B Exit command, and return to the MP Main Menu
SL:hpiLO (+,-,<CR>,D,F,L,J,H,K,T,A,U,?,Q or Ctrl-B to Quit)->
# Location
|Alert| Encoded Field | Data Field
| Keyword/Timestamp
-------------------------------------------------------------------------------
10 ILO 1
2 408022E400E10012 0000000000000000 EXIT_MFG_MODE
07 Jan 2010 22:42:00
9
8
7
6
5
4
ILO 1
ILO 1
ILO 1
ILO 1
ILO 1
ILO 1
*3 6080253500E10010 0000000000000000 SYSVARS_MISMATCHED
07 Jan 2010 22:41:30
*3 608022E600E1000E 0000000000000000 ILO_SPECIAL_MODE
07 Jan 2010 22:41:27
2 408022E200E1000C 0000000000000000 ENTER_MFG_MODE
07 Jan 2010 22:41:27
2 408022AE00E1000A 0000000000000000 ILO_IS_BOOTING
07 Jan 2010 22:41:19
2 4080231200E10008 0000000000000000 FW_UPDATE_SUCCESS
07 Jan 2010 22:40:43
2 4080236800E10006 0000000000000000 FW_UPDATE_SIG_OVERRIDE
07 Jan 2010 22:33:05
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3
2
ILO 1
ILO 1
2 4080230D00E10004 0000000000000000 FW_UPDATE_START
07 Jan 2010 22:31:23
2 408022E200E10002 0000000000000000 ENTER_MFG_MODE
4. Select a, then a threshold filter number to filter events to desired level.
MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >a
Alert Level Threshold Filter:
1 : Major Forward Progress
2 : Informational
3 : Warning
5 : Critical
7 : Fatal
Enter alert level threshold or [Q] to quit filter setup: 3
-> Alert threshold level 3 filter will be applied.
5. To decode the blinking state of a blade server LED, review the entire SEL and look at events
with alert level 2 and above.
Troubleshooting processors
Processor installation order
For a minimally loaded server blade, one processor must be installed in processor slot 0. Install a
processor of the same version into processor slot 1 (if purchased). See “ CPU and heatsink module”
(page 118) for more information on processor installation.
Processor module behaviors
All physical processors become functional after server power is applied.
Double-bit data cache errors in any physical processor core can cause a local MCA event, which
can have one of the following consequences:
•
•
•
Can cause the entire system to crash.
The failure is corrected and the processor is restarted.
The failure is corrected, but the processor is disabled if it has experienced a local MCA before
within a certain time span.
Enclosure information
This installation document covers only the BL860c i2 server blade, and does not include any specific
server blade enclosure information. For server blade enclosure information, go to:
Cooling subsystem
The server blade does not contain any fans. Cooling is handled by the enclosure.
Firmware
The server blade has two sets of firmware installed:
•
•
Server blade firmware
iLO 3 MP firmware
Identifying and troubleshooting firmware issues
Erratic server blade operation, or unsuccessful boot to the UEFI Boot Manager or UEFI Shell, are
symptoms of possible firmware issues.
NOTE: Firmware issues are relatively rare. Look for other problem causes first.
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Probable firmware failure areas are:
•
•
Unsupported firmware installation
Corrupt firmware installation
To troubleshoot firmware issues:
1. Verify that all server blade firmware components are from the same release (use the MP
sysrevcommand).
2. Reinstall server blade firmware.
Verify and install the latest firmware
HP recommends that all firmware on all devices in your c-Class Ecosystem be updated to the latest
version anytime a new Integrity Server Blade or other hardware component is added.
To verify that you have the latest version of firmware for each component:
2. Locate and click the Support & Drivers link on the main page.
3. Click the button next to Download drivers and software (and firmware).
4. Enter your product name (for example, BL860c i2) or number and click >>.
5. Choose the OS or Cross operating system (BIOS, Firmware, Diagnostics, etc.)
6. Refer to the Release Notes or Installation Instructions to verify the firmware version.
Troubleshooting the server interface (system console)
All system console connections (local RS-232 and iLO 3 MP LAN) are made through the port
connectors on the front of the server blade, through the SUV cable.
HP-UX uses the RS-232 serial text connection to a dumb terminal, or to terminal emulator software
running on a PC, to control server blade operations locally. All other connections are unsupported.
HP-UX alternatively uses the MP 10/100 BT LAN connection over a private network, to control
one or more server blade operations locally through telnet or SSH, or remotely over a public
network through a web GUI.
NOTE: RS-232 connection: If a dummy terminal/PC running terminal emulation software is
attached to the iLO 3 MP local port and does not respond to a Ctrl–B key sequence then it is
possible that the iLO 3 MP is not operational/functional.
Troubleshooting the environment
Ambient intake air temperature is often different from ambient room temperature; measure the
operating temperature and humidity directly in front of the cabinet cooling air intakes, rather than
measure only ambient room conditions.
Temperature sensors are found on:
•
•
I/O baseboard, where the processors provide an integrated temperature sensor
Status panel, where a thermal sensor detects the ambient room temperature. This sensor’s
reading is the main parameter used to regulate fan speed, under normal conditions.
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Table 12 Server blade environmental specifications
Parameter
Operating Range
Recommended
Operating Range
Maximum Rate of Change Non-Operating Range
Temperature
5°C to 35°C (41°F to
20°C to 25°C (68°F
10°C (50°F) / hr with
-40°C to 60°C (-40°F
to 140°F)
95°F) (up to 5000 feet) to 77°F) (up to 5000 tape
feet)
20°C (68°F) / hr without
tape
Relative Humidity 15-80% at 35°C (95°F) 40-60% at 35 degrees 30% per hour
90% at 65°C (149°F)
noncondensing
noncondensing
35°C (95°F)
noncondensing
noncondensing
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7 Removing and replacing components
Server blade components list
NOTE: Part numbers are found by using the part nomenclature from this list to select the correct
Table 13 CRU List
Description with Part Number
Spare Part Number
Memory
2 GB DDR3 PC3-10600R,128Mx8 memory (part number AM326-69001
500202-361)
4 GB DDR3 PC3-10600R,256Mx4 memory (part number AM327-69001
591750-371)
8 GB DDR3 PC3-10600R, 512Mx4 memory (part number AM328-69001
500205-371)
16GB PC3-8500R,512Mx4 memory (part number
500207-371)
AM363-69001
Processors
Intel Itanium Processor Quad Core 1.86GHz/24MB (DBS) AH339-6918A
AH388A (Product) (part number AH339-2025A)
Intel Itanium Processor Quad Core 1.73GHz/20MB (DBS) AH339-6917A
AH387A (Product) (part number AH339-2024A)
Intel Itanium Processor Quad Core 1.46GHz/16MB (No AH339-6915A
DBS) AH386A (Product) (part number AH339-2022A)
Intel Itanium Processor Dual Core 1.6GHz/12MB (No
DBS) AH385A (Product) (part number AH339-2021A)
AH339-6914A
CPU Heatsink1 (part number 612269-001)
612269-001
Internal Disks
HP 146GB 10K SAS 2.5" DP HDD (part number
507125-B21)
507283-001
507284-001
512744-001
512743-001
581310-001
581311-001
653971-001
632627-001
632630-001
HP 300GB 10k SAS 2.5 HP DP HDD (part number
507127-B21)
HP 146GB 15k SAS 2.5" HP DP HDD (part number
512547-B21)
HP 72GB 15k SAS 2.5" HP DP HDD (part number
512545-B21)
HP 450GB 10k SAS 2.5" 6Gb HDD (part number
581285-B21)
HP 600GB 10k SAS 2.5" 6Gb HDD (part number
581287-B21)
HP 900GB 10k SAS 2.5" 6Gb HDD (part number
619291-B21)
HP 200GB SAS 2.5" SSD SLC Drive (part number
632492-B21)
HP 400GB SAS 2.5" SSD SLC Drive (part number
632494-B21)
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Table 13 CRU List (continued)
Boards and Cards
HP Dual Port 8Gbps Fibre Channel HBA Mezzanine Card 456978-001
(Emulex) (part number 456972-B21)
HP Dual Port 8Gbps Fibre Channel HBA Mezzanine Card 455869-001
(Q-Logic) (part number 451871-B21)
HP P700m PCIe Dual Port SAS HBA Mezzanine Card with 615316-001
512MB Cache Memory (part number 508226-B21)
Optional HP SA P-Series Low Profile Battery for SA P700m 452348-B21
card (part number 452348-B21)
HP 4x DDR Dual Port IB Mezzanine HCA Option Kit (part 519133-001
number 492303-B21)
HP NC364m 4-port mezzanine adapter (part number
447883-B21)
615318-001
445978-B21
615317-001
AD399-60013
HP NC360m PCI Express Dual Port 1Gb (part number
445978-B21)
HP NCxxxm PCI Express Dual Port 10GbE (part number
467799-B21)
ICH Mezz Card with TPM (part number AD399-60013)
ICH Mezz Card without TPM (part number AD399-60014) AD399-69014
Blade Links
Blade Link - 1 blade (part number AD399-60002)
Blade Link - 2 blades (part number AD399-60003)
AD399-67002
AD399-67003
Blade Link- 4 blades, c7000 (part number AD399-60006 AD399-67006
)
Blade Link- 4 blades, c3000 (part number AD399-60007 AD399-67007
)
Blade Link - 2 Blades-E- c7000 (part number
AD399-60010)
AD399-67010
Blade Link - 2 Blades-E-c3000 (part number AD399-60011) AD399-67011
Miscellaneous
Memory Airflow Baffle (part number AD399-2128B)
Blade Top Cover (part number AD399-2101B)
BL860c i2 Base Unit (part number AD399-2001D)
SAS Disk backplane (part number AD399-60009)
NVRAM battery (part number 1420-0356)
AD399-2128B
AD399-2101B
AD399-6901D
AD399-67009
234556-001
Processor Airflow baffle (part number AD399-2134A)
AD399-2134A
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1
The heatsink must be ordered along with the processor. You cannot replace a processor without also replacing the
heatsink.
Preparing the server blade for servicing
To service an internal server blade component, power off the server blade and remove it from the
server blade enclosure.
WARNING! Before proceeding with maintenance or service on a server blade that requires
physical contact with electrical or electronic components, be sure that power is removed or safety
precautions are followed to prevent electric shock and equipment damage. Observe all warning
and caution labels on equipment.
CAUTION: Electrostatic discharge can damage electronic components. Ensure you are properly
grounded before beginning an installation procedure. For more information, see the “ESD handling
Powering off the server blade
Before powering down the server blade for any upgrade or maintenance procedures, backup
critical server data and programs.
Use one of the following methods to power off the server blade:
NOTE: To power off blades in a conjoined configuration, only power off the Monarch blade.
•
•
•
Use a virtual power button selection through iLO 3 (Power Management, Power & Reset).
This method initiates a controlled remote shutdown of applications and the OS before the
server blade enter standby mode.
Press and release the Monarch power button.
This method initiates a controlled shutdown of applications and the OS before the server blade
enter standby mode.
Press and hold the Monarch power button for more than 4 seconds to force the server blade
to enter standby mode.
This method forces the server blade to enter standby mode without properly exiting applications
and the OS. It provides an emergency shutdown in the event of a hung application.
Blade Link for BL870c i2 or BL890c i2 configurations
IMPORTANT: If you are replacing a faulty Blade Link, you must transfer the label with the blade
serial number from the failed Blade Link to the replacement.
Removing the Blade Link for BL870c i2 or BL890c i2 configurations
CAUTION: To prevent damage to the Blade Link, make sure that the activity light is off before
proceeding.
2. Push in the blue release latch on the handle to release it.
3. Pull the handle out to release the Blade Link.
4. Pull the Blade Link straight out, placing a free hand on the top right side of the bezel as you
pull to provide a counterbalance.
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5. Place a plastic protector over the connector on the back of the Blade Link and place it in an
antistatic bag.
NOTE: Plastic protectors are only provided with replacement Blade Links.
Replacing the Blade Link for BL870c i2 or BL890c i2 configurations
for BL870c i2 or BL890c i2 configurations” (page 22) for more information regarding bay location
rules and other pre–installation requirements.
1. Log on to the OA.
2. Install the first blade into the lowest bay number, this blade becomes the Monarch blade
3. Wait 10 seconds. The IP address of the installed blade appears in the OA.
4. Insert each adjacent auxiliary blade, waiting 10 seconds between blades.
NOTE: The blades will go into stand-by
5. Using the OA, verify that the rest of the blades that will be conjoined have an IP address and
are powered off.
6. Remove the plastic protectors from the connectors on the back of the Blade Link.
7. Push in the blue release latch on the handle to release the handle.
8. Pull the handle all the way out
9. Align the guide pins on the back of the Blade Link to the holes on the front of the server blades.
As you insert the pins into the holes, ensure the face on the Blade Link is evenly aligned parallel
to the face of the server blades.
10. Press firmly on the left and right sides of the Blade Link face until the handle naturally starts to
close.
CAUTION: If not properly aligned, you can damage the Blade Link
11. Close the handle when it has engaged.
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12. Log into iLO 3 on the Monarch blade. For more information, see the HP Integrity iLO3
Operations Guide.
13. In iLO 3, go to the Command Menu and execute xd -rto reboot all of the iLO 3s in the
conjoined set.
14. Still in the iLO 3 Command Menu, power on the Monarch blade with the PC -on -nc
command. Powering on the Monarch blade will power the entire conjoined system on.
15. Boot the Monarch blade. Booting the Monarch blade boots the entire conjoined system.
Blade Link for BL860c i2 configurations
IMPORTANT: Only remove a Blade Link from a BL860c i2 Server Blade in the following
circumstances:
•
•
The Blade Link is faulty.
You will be using the blade in a BL870c / BL890c i2 configuration.
CAUTION: To prevent damage to the Blade Link, make sure that the activity light is off before
proceeding.
2. Place the blade on a flat, level, antistatic surface on its side, with the access panel facing up.
3. Squeeze the blue button on the side of the bezel.
4. While holding in the release button, pull the Blade Link off the blade while applying counter
pressure down on the blade to keep the blade from moving.
5. Place a plastic protector over the connector on the back of the Blade Link and place it in an
antistatic bag.
NOTE: Plastic protectors are only provided with replacement Blade Links.
IMPORTANT: If you are replacing a faulty Blade Link, take the label carrier card with the system
ID values out of the faulty Blade Link and place it inside the label carrier door of the new Blade
Link.
To replace the component, reverse the removal procedure.
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Server blade
CAUTION: After you press the release button, the server blade is unlocked from the enclosure.
Use both hands to support the server blade when you remove it from the rack. The server blade
weighs approximately 9 kg (20 lb).
CAUTION: The enclosure fans might still be running when the server blade is in standby mode.
Opening the lever removes all power from the server blade.
3. Remove the server blade.
4. Place the server blade on a flat, level, and antistatic surface.
WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and
the internal system components to cool before touching them.
CAUTION: Populate server blade enclosure bays with a server blade or server blade blank.
Operating the enclosure without a server blade or server blade blank causes improper airflow
and cooling which can lead to thermal damage.
To replace the component, reverse the removal procedure.
Access panel
The access panel is located on the right side of the server blade (when mounted in an enclosure).
2. Lift the access panel latch.
3. Slide the access panel backwards approximately 2 cm (0.75 in).
4. Remove the access panel by lifting it straight up and off the server blade.
To replace the component, reverse the removal procedure.
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Disk drive blanks
The server blade has two disk drive bays. If you only purchased one hard disk, then your server
blade has a hard drive blank installed. Hard drive blanks maintain proper airflow throughout the
server blade.
CAUTION: Populate hard drive bays with a disk drive or a disk drive blank. Operating the server
blade without a disk drive or disk drive blank causes improper airflow and cooling, which can
lead to thermal damage.
Removing a disk drive blank
Remove the component as indicated:
To replace the hard drive blank, slide the blank into the bay until it locks into place. The hard drive
blank is keyed to fit only one way.
Disk drives
The BL860c i2 Server Blade has SAS disk drive slots on the BL860c i2 server blade. The SAS disk
drives have identical LEDs that display the drive status.
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To assess hard drive status, observe the SAS disk drive status LEDs. For an explanation of these
IMPORTANT: Before removing a SAS disk drive, perform a complete data backup.
If disk drive mirroring is enabled, you do not have to power off the server blade before removing
or replacing a SAS disk drive. If mirroring is not enabled, perform an OS shutdown before removing
a disk drive to protect data.
You are not required to remove the server blade from the enclosure to remove and replace a SAS
disk drive.
1. Press the release button.
2. Open the ejector lever.
3. Slide the disk drive out of the drive cage.
CAUTION: Populate hard drive bays with a SAS disk drive or a hard drive blank. Operating the
server blade without a SAS disk drive or disk drive blank causes improper airflow and cooling,
which can lead to thermal damage.
To replace the component, reverse the removal procedure.
DIMM baffle
CAUTION: To avoid damage to the server blade and the enclosure, install the DIMM baffle in
the proper location after adding or replacing DIMMs. DIMM baffles that are missing or installed
incorrectly can compromise server blade and enclosure cooling.
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3. Pull the DIMM baffle straight up and out.
To replace the component, reverse the removal procedure.
DIMMs
The memory subsystem supports only DDR3 SDRAM technology using industry-standard 1.2” high
DIMMs.
Single DIMM BL860c i2 Min / Max BL870c i2 Min / Max
BL890c i2 Min / Max
Memory size
sizes
Memory size
Memory size
2 GB
4 GB
8 GB
16 GB
8 GB / 48 GB
8 GB / 96 GB
16 GB / 192 GB
32 GB / 384 GB
Not supported
16 GB / 192 GB
32 GB / 384 GB
64 GB / 768 GB
Not supported
32 GB / 384 GB
32 GB / 768 GB
64 GB / 1.5 TB
CAUTION: When a single DIMM is removed it must either be replaced with a new matching
DIMM, or the DIMM load order must be adjusted.
5. Open the DIMM slot latches.
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6. Remove the DIMM from the slot.
IMPORTANT: DIMMs do not seat fully if turned the wrong way.
To replace the component, reverse the removal procedure.
CPU baffle
CAUTION: To prevent damage to the server blade, never power on a server blade without a
CPU baffle or CPU in each CPU socket. The CPU baffle is needed for proper system cooling
CAUTION: Immediately install a CPU baffle in an empty CPU socket. To avoid damage to the
socket pins, the socket should never be uncovered for more than 5 seconds. If the socket is damaged,
the entire base blade must be replaced.
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3. Pull the CPU baffle straight up and out.
To replace the component, reverse the removal procedure.
CPU and heatsink module
The BL860c i2 Server Blade contains a processor subsystem accommodating one or two Intel
Itanium processor modules.
Each processor module consists of the following:
•
CPU chip, including CPU cores, QPI links for CPU-CPU and CPU-IO Hub chip connections,
and SMI links for CPU-Memory interface chip connections
•
•
CPU power conversion module
Heatsink, with mechanical attachment / assembly features
WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent possible server malfunction, do not mix CPUs of different speeds or cache
sizes.
(page 49) and use the loading rules for two CPUs. If you do not perform these procedures, then
any memory associated with the removed CPU will not be seen by the system.
CAUTION: To prevent thermal instability and damage to the server, do not separate the CPU
module from the heatsink.
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3. Disconnect the power cord (see 1 below)
4. Rotate the CPU locking handle up and back until it reaches a hard stop (see 2 below)
WARNING! The heatsink locking lever can constitute a pinch hazard, keep your hands on
top of the lever during installation to avoid personal injury.
5. Pull both plastic tabs out (see 3 below).
6. Lift the CPU and heatsink off of the socket, pulling straight up.
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CAUTION: To avoid damage to CPU socket pins and ensure proper system cooling, install
a CPU baffle in an empty CPU socket.
The replacement CPU module is shipped from HP without a heatsink. You will need to order and
attach a heatsink to the processor module before installing them for repair. See “Processor and
heatsink module” (page 44) for more information on the installation procedure.
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WARNING!
DO NOT SEPARATE THE HEATSINK FROM THE PROCESSOR MODULE.
Damage to the assembly will occur! Only Factory-Repair is authorized to separate assembly.
Return the assembly in the heatsink box using the processor's defective return label.
When the processor/heatsink assembly is removed from the server:
•
•
Do NOT separate the heatsink from the processor.
Place the intact processor/heatsink assembly, with the handle in the up position, into the extra
ESD bag provided in the heatsink box (if necessary re-use the ESD bag from the processor
box).
•
To receive credit for both the processor and the heatsink:
◦
◦
◦
Package the processor/heatsink assembly into the heatsink box.
Place the paper work originally shipped with the processor in the heatsink box.
Apply the processor defective return label to the heatsink box.
Global Customer Services and Support (GCSS) case coding recommendations:
•
If the new processor/heatsink assembly is used – (solves the issue or is left in the server for
any reason) – return the defective assembly using the normal process; for example a part
failure code of 74, 75, etc…
•
Once assembled, the parts cannot be returned as “Unused”.
In some scenarios assembled parts will not fix an issue, for example:
◦
◦
The new assembly is removed and the original is re-installed in the server.
The wrong speed processor or heatsink combination is assembled.
In these cases:
◦
◦
Use the defective label (B label) from the processor box and apply to the heatsink box.
Use a Parts Failure Code of “AI” on both parts.
NOTE: After replacing the processor and heatsink module use the cpuconfigfrom UEFI to
verify the that the processor socket has been reconfigured.
SAS backplane
The SAS disk backplane supports two small form factor hard disk drives. The backplane supports
hot-plugging a single SAS drive at a time. The activity LEDs and drive present LEDs are controlled
by a preprogrammed system-on-chip. The system board hosts the SAS controller and supplies 12
V, 5 V, and 3.3 V standby power to the backplane.
The SAS backplane is connected to the system board with a right angle connector. This connector
is specifically designed for high-speed differential applications, and supports server speeds
exceeding 5 Gigabits per second. Power, sense, and I2C signals are routed through this connector
as well as the SAS differential pairs and SGPIO signals.
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4. Lift the SAS back plane straight out of the server by the backplane handle.
To replace the component, reverse the removal procedure.
Server battery
If the server blade no longer automatically displays the correct date and time, you might have to
replace the battery that provides power to the real-time clock. Under normal use, battery life is 5
to 10 years.
WARNING! The computer contains an internal lithium manganese dioxide, a vanadium pentoxide,
or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.
To reduce the risk of personal injury:
•
•
•
•
Do not attempt to recharge the battery.
Do not expose the battery to temperatures higher than 60°C (140°F).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace only with the spare designated for this product.
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3. Remove the battery.
To replace the component, reverse the removal procedure.
Mezzanine cards
The I/O subsystem is composed of embedded core I/O and up to three mezzanine cards. The
server blade supports the following configurations:
•
Up to three type I mezzanine cards using up to x8-PCIe Gen-2 links
•
One type I and up to two type II mezzanine cards using up to x8-PCIe Gen-2 links
The server blade does not support PCI Hot Plug.
3. Remove the mezzanine card.
To replace the component, reverse the removal procedure.
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ICH mezzanine board
The ICH mezzanine card houses the following components:
•
•
•
•
Intel ICH10 South Bridge
ATI/AMD RN50/ES1000 Video Controller
Embedded TPM 1.2
Internal USB port — NOT SUPPORTED FOR USE
One ICH mezzanine board is required per system. The ICH mezzanine board is required in the
BL860c i2. In the BL870c i2 and BL890c i2, the ICH mezzanine board is only required in the
Monarch blade.
3. Remove the ICH mezzanine card:
To replace the component, reverse the removal procedure.
System board
CAUTION: To prevent damage to the system board, do not remove the system board from the
server blade.
In the event of a system board failure, both the system board and the server blade are replaced.
Before sending in the system board and server blade for replacement, remove the following
components:
•
•
•
•
•
•
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•
•
Remove these items from the replacement base unit and place them on the defective base unit for
protection during return shipment:
Item
Quantity
Protective processor covers
Mezzanine covers
Backplane connector covers
2
4
2
After replacing the system board and server blades:
IMPORTANT: Replacement server blades are shipped with the RAID controller in HBA mode by
default. If the server blade RAID controller was in RAID mode before replacement, you must change
•
•
Be sure that that the firmware on all conjoined blades matches (“Determining your current
Be sure that the Stable storage info has transferred using the syssetcommand from the
MP/iLO 3 TUI (CLI).
Blade Link
Conjoining server blades using the Blade Link enables four (BL870c i2) and eight (BL890c i2)
socket server blade variants.
In a conjoined configuration, one of the BL860c i2 Server Blades becomes the master blade, also
referred to as the Monarch blade. The Monarch server blade is in the lowest numbered enclosure
bay, communication to the conjoined server blade is done through the Monarch blade.
Conjoined configurations can be upgraded after the initial installation, see “Upgrading a conjoined
configuration” (page 66) for more information on server blade upgrades.
Each Blade Link includes a trap door for the label carrier. To access the label carrier:
1. Locate the indentation on the upper-right corner of the access door.
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2. Use the indent to pull the door open.
For more information see “Installing the Blade Link for BL870c i2 or BL890c i2 configurations”
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8 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
•
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product serial number
Product model name and number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•
•
In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/
In other locations, see the Contact HP worldwide (in English) webpage:
For HP technical support:
•
•
In the United States, for contact options see the Contact HP United States webpage: (http://
To contact HP by phone:
◦
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
In other locations, see the Contact HP worldwide (in English) webpage (http://
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
Include the document title and manufacturing part number. All submissions become the property
of HP
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HP Insight Remote Support Software
HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable improved delivery of your HP Warranty, HP
Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements
your monitoring, 24x7 to ensure maximum system availability by providing intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to HP, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
•
HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1-50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
•
HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring
and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non-HP servers that have a support obligation with HP. It is
integrated with HP Systems Insight Manager. A dedicated server is recommended to host both
HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
To download the software, go to Software Depot:
Select Insight Remote Support from the menu on the right.
New and changed information in this edition
The following additions and changes have been made for this edition:
•
The following information has been added:
◦
Instructions for SAS tape boot in “Installing the OS from an external USB DVD device or
•
The following information has been updated:
◦
◦
◦
Supported partner blade configurations in “ Blade Link bay location rules” (page 23)
Supported partner blades and support for SAS tape boot in “Partner blades” (page 41)
Revised component descriptions in “Server blade components list” (page 108)
Typographic conventions
This document uses the following typographical conventions:
Command
A command name or qualified command phrase.
Text displayed by the computer.
Computer output
Ctrl-X
A key sequence. A sequence such as Ctrl-X indicates that you
must hold down the key labeled Ctrl while you press another key
or mouse button.
ENVIRONMENT VARIABLE
ERROR NAME
Key
The name of an environment variable, for example, PATH.
The name of an error, usually returned in the errnovariable.
The name of a keyboard key. Return and Enter both refer to the
same key.
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User input
Commands and other text that you type.
Variable
The name of a placeholder in a command, function, or other
syntax display that you replace with an actual value.
WARNING
CAUTION
A warning calls attention to important information that if not
understood or followed will result in personal injury or
nonrecoverable system issues.
A caution calls attention to important information that if not
understood or followed will result in data loss, data corruption,
or damage to hardware or software.
IMPORTANT
NOTE
This alert provides essential information to explain a concept or
to complete a task
A note contains additional information to emphasize or supplement
important points of the main text.
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Standard terms, abbreviations, and acronyms
A
ASIC
Application-specific integrated circuit
Auxiliary
Any blade in a conjoined server other than the lowest-numbered blade
B
BBRAM
BBWC
BCH
Battery-backed RAM
Battery Backed Write Cache
Boot console handler
C
CE
Customer engineer
CEC
CMC
CPE
CRU
CSR
Core electronics complex
Corrected machine check
Corrected platform errors
Customer replaceable unit
Control status registers
D
DDNS
DHCP
DLL
Dynamic domain name system
Dynamic host configuration protocol
Dynamic-link library
DMA
DMDC
DNS
Direct memory access
Data multiplexer/demultiplexer controller
Domain name system
E
EFI
Extensible Firmware Interface
See also UEFI.
EMS
ESD
Event management service
Electrostatic discharge
F
FC
Fibre Channel
FPL
FRU
Forward progress log
Field replaceable unit
H
HBA
Host bus adapter
HPSP
HP service partition
I
iLO 3
IPF
Integrated Lights-Out
Itanium processor family
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L
LDAP
LVM
Lightweight directory access protocol
Logical volume manager
M
Monarch
MP
Designates a single-blade server, or lowest-numbered blade in a conjoined server
Management processor
MPS
Maximum payload size
N
NIC
Network interface card
Non-Volatile RAM
NVRAM
O
OA
Onboard Administrator
ORCA
Option Rom Configuration for Arrays
P
PA-RISC
PCA
Precision Architecture, Reduced Instruction Set Computing
Printed circuit assembly
PCI
Peripheral component interface
Peripheral component interconnect extended
Peripheral component interconnect express
Point-of-load
PCI-X
PCIe
POL
POSSE
POST
Pre-OS system startup environment
Power-On Self-Test
Q
QPI
Intel QuickPath Interconnect
S
SAL
System abstraction layer
Serial attached SCSI
Serial ATA
SAS
SATA
SBA
SEL
System bus adapter
System event log
SFM
SGPIO
SMH
SSH
STM
System fault management
Serial general purpose input/output
System management homepage
Secure Shell
Support Tool Manager
T
TLB
Translation look-aside buffer
Transfer of control
ToC
TPM
Trusted platform module
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TUI
Text user interface
U
UART
UEFI
UID
Universal asynchronous receiver-transmitter
Unified Extensible Firmware Interface, replaces EFI.
Unit identification
UPS
USB
Uninterruptible power supply
Universal serial bus
V
VCM
Virtual Connect Manager
Virtual media
vMedia
VRM
Voltage regulator module
W
WBEM
Web-Based enterprise management
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A Utilities
Configuring a Smart Array Controller
Using the saupdatecommand
The saupdatecommand is used to query or change the mode of the Smart Array P410i and
Smart Array P411 controllers to HBA or RAID. Querying or changing modes is not supported for
other controllers.
The following are the newly added commands to saupdate:
• get_mode
• set_mode
get_mode
This command displays the current mode of the controllers.
Syntax
saupdate get_mode <controller>
Table 14 <controller> strings
<controller>
Meaning
<seg:bus:dev:func>
A controller having the PCI segment id, bus id, device id
and function id is addressed
all
Addresses all controllers in the system
<model>
Controllers of a particular type indicated by the <model>
string are addressed
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set_mode
IMPORTANT: If you are using HBA mode, do not install any disk that has previously been a part
of a RAID volume into the system.
Use set_modeto change the mode of the controller. If the controller is already in the required
mode the following message appears:
The controller at <seg:bus:dev:func> is already in HBA|RAID mode
Syntax
saupdate set_mode <controller> <hba|raid> [-f]
An alert message about the possible data loss is displayed when a mode change command is
issued. A confirmation is required before the actual mode change is made. This ensures unintentional
change of mode does not happen.
The –f option indicates the user is aware of the changes that are being made and there is not
need of a warning message or a confirmation regarding the mode change.
IMPORTANT: After changing the mode, perform a reconnect-r command at UEFI.
NOTE: Commands are not case-sensitive
Updating the firmware using saupdate
1. Download the firmware image file into the system's UEFI partition.
2. Boot the system to the UEFI Shell and change directories to the UEFI partition.
3. Use the saupdate listcommand to display all detected Smart Array controllers along
with the active firmware versions, the identification information from this list is used to designate
which controller is to be updated.
4. Use saupdate update <seg:bus:dev:func:index> <firmware image>to update
the firmware.
5. Restart the system.
Determining the Driver IDand CTRL ID
Use the drvcfgutility and UEFI shell commands to find the Driver ID corresponding Ctrl ID for the
SAS Host Bus Adapter.
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1. At the UEFI shell, use the driverscommand.
2. Find the SAS Host Bus Adapter in the list of drivers, and make a note of the Driver ID from
the left column.
3. Use the drvcfgcommand.
4. Find the SAS Host Bus Adapter’s Driver ID in the list, and make a note of the corresponding
Ctrl ID.
NOTE: If the drivers listing shows Xunder CFGand DIAG, the drive is in RAID mode and
you can run drvcfgagainst it.
If the drivers listing shows -under CFGand DIAG, the drive is in HBA mode.
Configuring RAID volumes using the ORCA menu-driven interface
NOTE: The function keys cannot be used in ORCA if you are using a serial console. Substitute
ESC followed by the corresponding number key. For example, F3 would be Esc-3
NOTE: ORCA will not launch if there is no hard disk drive in the server blade.
From the UEFI Shell, enter drvcfg -s <Driver ID> <Ctrl ID>. To locate this information,
The ORCA main menu will appear.
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The ORCA main menu contains the following options:
•
•
•
Create Logical Drive
View Logical Drive
Delete Logical Drive
NOTE: If you are configuring the HP Smart Array P700m/512 Controller or the HP StorageWorks
SB40c storage blade (P400 controller), then you can enter ORCA from POST by pressing the F8
key when prompted.
Creating a logical drive
1. At the ORCA main menu, select Create Logical Drive.
2. Select the physical disks to be included in the logical drive in the Available Physical Drives
section.
3. To select the Raid Configurations section and select the RAID type for the logical drive, press
Tab.
4. To select the Spare section and assign spare disks, as needed, press Tab.
5. To create the logical drive, press Enter. A summary of your choices appears.
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6. To save the configuration, press F8.
7. To acknowledge that the configuration was saved and return to the ORCA Main Menu, press
Enter.
Deleting a logical drive
WARNING! Back up all necessary data before deleting the logical drive. When you delete a
logical drive, data on the drive is not preserved.
1. At the ORCA main menu, select Delete Logical Drive.
2. Select a logical drive to be deleted.
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3. F3 to delete the logical drive.
4. To acknowledge that the configuration was saved and return to the ORCA Main Menu, press
Enter.
Useful UEFI command checks
saupdate.efi list
Use saupdate.efi listto list controller information such as the controller version.
drivers
Use driversto find the driver version and DRV #.
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pci–i <path>
Use pci–i <path>to find vendor information.
UEFI
UEFI is an OS and platform-independent boot and preboot interface. UEFI resides between the OS
and platform firmware, allowing the OS to boot without having details about the underlying
hardware and firmware. UEFI supports boot devices, uses a flat memory model, and hides platform
and firmware details from the OS.
NOTE: Unified EFI Forum, Inc. defines the specification used to implement UEFI. POSSE is an HP
extension to UEFI, which provides a common user interface architecture to better serve HP customers,
service, and manufacturing.
UEFI consolidates boot utilities similar to those found in PA-RISC based servers, such as the BCH,
and platform firmware into a single platform firmware. UEFI allows the selection of any UEFI OS
loader from any boot medium that is supported by UEFI boot services. An UEFI OS loader supports
multiple options on the user interface.
UEFI supports booting from media that contain an UEFI OS loader or an UEFI-defined server
partition. An UEFI-defined system partition is required by UEFI to boot from a block device.
The UEFI boot manager loads UEFI applications (including the OS first stage loader) and UEFI
drivers from an UEFI-defined file system or image loading service. NVRAM variables point to the
file to be loaded. These variables contain application-specific data that is passed directly to the
UEFI application. UEFI variables provides system firmware a boot menu that points to all the
operating systems, even multiple versions of the same operating systems.
The UEFI boot manager allows you to control the server booting environment. Depending on how
you have configured the boot options, after the server is powered up the boot manager presents
you with different ways to bring up the server blade. For example, you can boot to the UEFI shell,
to an operating system located on the network or residing on media in the server, or the Boot
Maintenance Manager.
UEFI Shell and HP POSSE commands
For more information on these commands, enter helpcommandat the UEFI Shell prompt.
Table 15 UEFI Shell Commands
UEFI Shell Command
Definition
?
Displays the UEFI Shell command list or verbose command help
Displays, creates, or deletes UEFI Shell aliases
Displays or changes the attributes of files or directories
Set/View autoboot timeout and retries
alias
attrib
autoboot
bcfg
Display/Modify the driver/boot configuration
Turn specific speedyboot bits on or off
boottest
cd
Displays or changes the current directory
cls
Clears standard output and optionally changes background color
Compares the contents of two files
comp
conconfig
connect
Configure consoles and set/view primary operating system console
Connects one or more UEFI drivers to a device
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Table 15 UEFI Shell Commands (continued)
UEFI Shell Command
cp
Definition
Copies one or more files or directories to another location
Deconfigure/Reconfigure processor sockets and threads
Displays or changes the current system date
Displays one or more blocks from a block device
Manage direct boot profiles
cpuconfig
date
dblk
dbprofile
default
devices
devtree
dh
Set default values
Displays the list of devices managed by UEFI drivers
Displays the UEFI Driver Model compliant device tree
Displays UEFI handle information
disconnect
dmem
Disconnects one or more UEFI drivers from a device
Displays the contents of memory
dmpstore
drivers
drvcfg
drvdiag
echo
Displays, saves, loads or deletes all UEFI NVRAM variables
Displays the UEFI driver list
Invokes the Driver Configuration Protocol
Invokes the Driver Diagnostics Protocol
Controls batch file command echoing or displays a message
Full screen editor for ASCII or UNICODE files
Compress a file
edit
eficompress
efidecompress
errdump
exit
Decompress a file
View/Clear logs
Exits the UEFI Shell environment
for
Executes commands for each item in a set of items
Perform FTP operation
ftp
goto
Forces batch file execution to jump to specified location
Displays all registered UEFI GUIDs
guid
help
Displays the UEFI Shell command list or verbose command help
Full screen hex editor
hexedit
if
Executes commands in specified conditions
Modify the default IP address of UEFI network stack
Display hardware information
ifconfig
info
input
Take user input and place in UEFI variable
Deconfigure/Reconfigure IO components or settings
Display LAN devices
ioconfig
lanaddress
lanboot
load
LAN boot
Loads and optionally connects one or more UEFI drivers
Loads a PCI Option ROM
loadpcirom
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Table 15 UEFI Shell Commands (continued)
UEFI Shell Command
ls
Definition
Displays a list of files and subdirectories in a directory
Displays or defines mappings
map
memconfig
memmap
mkdir
Set/View memory configuration settings
Displays the memory map
Creates one or more directories
mm
Displays or modifies MEM/MMIO/IO/PCI/PCIE address space
Displays or changes the console output device mode
Mounts a file system on a block device
one or more files or directories to another location
Displays the protocols and agents associated with a handle
Make a PAL procedure call
mode
mount
mv
openinfo
palproc
pause
pci
Prints a message and waits for keyboard input
Displays PCI device list or PCI function configuration space
Ping a target machine with UEFI network stack
Reconnects one or more UEFI drivers to a device
Resets the system
ping
reconnect
reset
rm
Deletes one or more files or directories
Make a SAL procedure call
salproc
secconfig
sermode
set
View/configure system security features
Sets serial port attributes
Displays or modifies UEFI Shell environment variables
Set the size of a file
setsize
shift
Shifts batch file input parameter positions
Displays SMBIOS information
smbiosview
stall
Stalls the processor for the specified number of microseconds
Boot from tape
tapeboot
tftp
Perform TFTP operation
time
Displays or changes the current system time
Displays or sets time zone information
Updates filename timestamp with current system date and time
Displays file contents
timezone
touch
type
unload
ver
Unloads a UEFI driver
Displays UEFI Firmware version information
Displays or changes a file system volume label
Turn on/off extended character features
vol
xchar
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Drive paths in UEFI
Devices in the server blade are represented by device paths in the UEFI shell. Each internal SAS
drive could be configured either as:
•
•
RAID mode
HBA (raw) mode
NOTE: A SAS drive in RAID mode is identified by "Scsi" in the device path A SAS drive in HBA
mode is identified by “SAS” in the device path.
NOTE: Unlike parallel SCSI, you cannot correlate UEFI device paths to internal SAS disk drive
bays with SAS regardless of RAID/HBA mode. The UEFI device paths currently do not contain any
information that could be used to determine the physical location of the drives.
Device
Path format
Path example
PcieRoot(0x30304352)/Pci(0x2,0x0)/
Pci(0x0,0x0)/Scsi(0x0,0x0)
PCIe root bridge device path UID
node
(RAID mode)
PcieRoot(0x30304352)/Pci(0x2,0x0)/Pci(0x0,0x0)
/SAS(0x5000C500037688B9,0x0,0x1,NoTopology,
0,0,0,0x0)
(HBA mode)
PcieRoot(0x30304352)/Pci(0x2,0x0)/Pci(0x0,0x0)/
Scsi(0x0,0x0)
/HD(1,GPT,27C34F01-9F1E-11DE-A0BB-AA000400FEFF)
Hard drive partition device
path
HD
(Partition,Type,Signature)
(RAID mode)
PcieRoot(0x30304352)/Pci(0x2,0x0)/Pci(0x0,0x0)/
SAS(0x5000C500037688B9,0x0,0x1,NoTopology,0,0,0,
0x0) )/HD
(1,GPT,27C34F01-9F1E-11DE-A0BB-AA000400FEFF)
(HBA mode)
PcieRoot(0x30304352)/Pci(0x1D,0x7)/
USB(0x3,0x0)/CDROM(0x1)
CD-ROM / DVD-ROM
partition device path
CDROM(Entry)
NOTE: Everything after "Scsi" or "SAS" in the output can vary because each SAS drive/partition
is unique
Using the Boot Maintenance Manager
This menu allows you to change various boot options. The Boot Maintenance Manager Contains
the following submenus:
•
•
•
•
•
•
•
Boot Options
Driver Options
Console Options
Boot From File
Set Boot Next Value
Set Time Out Value
Reset System
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Boot Options
the Boot Options menu contains the following options:
•
•
•
Add Boot Option
Delete Boot Option
Change Boot Order
Add Boot Option
Use this option to add items to the Boot Options list.
To add a boot option:
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1. Select a boot device type.
2. Use the File Explorer menu to locate the correct boot device.
NOTE: File Explorer will load with the appropriate devices for the selected boot device.
Delete Boot Option
Use this option to remove boot options from the Boot Options list.
NOTE: This does not delete any files, applications or drivers from your server.
To remove items from the boot list:
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1. Press spacebar to toggle the checkbox for each boot options that you want to delete.
2. Select Commit Changes and Exit to save the new settings and return to the Boot Maintenance
Manager.
Change Boot Order
Use this option to change the order of boot options. If the first boot option fails, the server tries
booting the second, then the third, and so forth, until a boot option succeeds or until all options
have failed.
For example, if you normally boot using a configuration on your LAN but would like to boot from
a local hard drive if the LAN is unavailable, move the LAN boot option to the top of the list, followed
by the hard drive boot option.
To change the boot order:
1. Select an item on the boot order list.
2. Using the + and - keys, move the selection to the desired position in the book order list.
3. Press Enter when the item is in the desired position.
4. Select Commit Changes and Exit to save the new settings and return to the Boot Maintenance
Manager.
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Driver Options
The Driver Options menu contains the following options:
•
•
•
Add Driver Option
Delete Driver Option
Change Driver Order
Add Driver Option
Use this option to add driver options.
To add a driver option:
1. Select Add Driver Using File.
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2. Use the File Explorer menu to locate the correct driver.
Delete Driver Option
Use this option to remove driver options.
NOTE: This does not delete any files, applications or drivers from your server.
To remove driver options:
1. Press spacebar to toggle the checkbox for each driver that you want to delete.
2. Select Commit Changes and Exit to save the new settings and return to the Boot Maintenance
Manager.
Change Driver Order
Use this option to change the load order of driver options.
To change the driver load order:
1. Select an item on the driver list.
2. Using the + and - keys, move the selection to the desired position in the book order list.
3. Press Enter when the item is in the desired position.
4. Select Commit Changes and Exit to save the new settings and return to the Boot Maintenance
Manager.
Console Options
The Console Options menu is not currently supported. Use the conconfigcommand from the
UEFI Shell to set console options.
Boot From File
Use this option to manually run a specific application or driver.
NOTE: This option boots the selected application or driver one time only. When you exit the
application, you return to this menu.
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1. Select a boot device type.
2. Use the File Explorer menu to locate the correct driver or file.
Set Boot Next Value
Use this option to run the selected boot option immediately upon entering the main Boot Manager
menu. This option is useful for booting an option that only needs to be booted once, without
changing any other setting in the main Boot Manager menu. This is a one-time operation and does
not change the permanent server boot settings.
Set Time Out Value
Use this option to set the amount of time the server pauses before attempting to launch the first item
in the Boot Options list.
Interrupting the timeout during the countdown stops the Boot Manager from loading any boot
options automatically. If there is no countdown, boot options must be selected manually.
To set the auto boot timeout value, in seconds, select Set Timeout Value and enter the desired
value.
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Reset System
Use this option to perform a system reset.
iLO 3 MP
The iLO 3 MP is an independent support system for the server. It provides a way for you to connect
to a server and perform administration or monitoring tasks for the server hardware.
The iLO 3 MP controls power, reset, ToC capabilities, provides console access, displays and
records system events, and displays detailed information about the various internal subsystems.
The iLO 3 MP also provides a virtual front panel used to monitor server status and the state of front
panel LEDs. All iLO 3 MP functions are available through the LAN and the local RS-232 port.
The iLO 3 MP is available whenever the server is connected to a power source, even if the server
main power switch is off.
Access to the iLO 3 MP can be restricted by user accounts. User accounts are password protected
and provide a specific level of access to the server and MP commands.
For more information regarding the iLO 3 MP, see the HP Integrity iLO 3 Operations Guide.
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Index
A
access panel
DIMM baffle
adding Windows to the boot options list, 37
autoboot, 32
DIMMs
installation guidelines, 49
load order, 49
B
battery mounting bracket
parts, 54
disk drive backplane see SAS backplane
disk drive blank
installing, 22
LEDs, 96
disk drives
boot option
driver option
drvcfg
boot options list, 32
add HP-UX, 32
adding Windows, 37
booting
E
HP-UX (LVM maintenance mode), 34
HP-UX (UEFI boot manager), 33
HP-UX (UEFI Shell), 34
HP-UX in single-server mode, 34
OpenVMS, 36
EFI see UEFI
OpenVMS (UEFI boot manager), 36
Windows, 39
F
C
firmware
c-Class enclosure see enclosure
commands
component locations, 9
configure system boot options, 32
configuring system boot options, 32
CPU
OA, 69
server blade, 68
updates, 29
upgrades, 68
front panel
D
LEDs, 93
port, 92
H
hard disk drive see SAS disk drive
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HDD see SAS disk drive
HDD backplane see SAS backplane
heatsink module
Logical drive
installing, 44
M
512MB cache module
removal, 60
MAC addresses
Portable Image, 84
Management Processor see iLO 3 MP
memory see DIMMs
replacment, 56
battery kit, 53
N
battery mounting bracket, 54
removal, 60
NICs
replacment, 57
NVRAM configuration utility, 28
BBWC battery
O
replacment, 58
controller board
OpenVMS
installation, 55
booting (UEFI boot manager), 36
shutting down, 37
operating system
HP Smart Update Manager, 29
HP-UX
booting in LVM maintenance mode, 34
booting in single-user mode, 34
shutting down, 34
installation, 30
supported, 30
standard boot, 33
HP-UX Ignite, 29
P
HPSUM see HP Smart Update Manager
PI
I
Post-upgrade, 85
Pre-upgrade, 85
point-of-load voltage rails
ports
ICH Mezzanine board
front panel, 92
rear panel, 93
power subsystem
powering on
processor
accessing UEFI from, 26
installation order
installing
Blade Link, 22
heatsink module, 44
processor, 44
installing, 44
SAS disk drives, 42
R
rear panel
installing components, 43
integrated Lights-Out Management Processor see iLO 3
MP
ports, 93
removing
L
access panel, 43
LEDs
SAS disk drive, 95
load order
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OpenVMS, 37
Windows, 39
Windows from the command line, 40
slot locations
replacing
access panel, 65
Smart Array Controller
support tools
SUV cable, 99
SUV cable port, 92
system boot options, 32
S
SAS backplane
T
troubleshooting
basic, 88
SAS disk drives
LEDs, 95
methodology, 88
overview, 87
server battery
U
UEFI
server blade
Front Page, 27
, 22
saving configuration settings, 28
Unified Extensible Firmware Interface see UEFI
components, 9
front view, 92
LEDs, 95
overview, 8
rear panel connectors, 93
rear view, 93
adding resources, 73
firmware, 68
firmware versions, 68
kit contents, 66
OS reinstall, 82
procedure summary, 66
support, 80
supported operating systems, 67
warranty registration, 79
V
shutting down
W
Windows
HP-UX, 34
152 Index
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Index
A
access panel
DIMM baffle
adding Windows to the boot options list, 37
autoboot, 32
DIMMs
installation guidelines, 49
load order, 49
B
battery mounting bracket
parts, 54
disk drive backplane see SAS backplane
disk drive blank
installing, 22
LEDs, 96
disk drives
boot option
driver option
drvcfg
boot options list, 32
add HP-UX, 32
adding Windows, 37
booting
E
HP-UX (LVM maintenance mode), 34
HP-UX (UEFI boot manager), 33
HP-UX (UEFI Shell), 34
HP-UX in single-server mode, 34
OpenVMS, 36
EFI see UEFI
OpenVMS (UEFI boot manager), 36
Windows, 39
F
C
firmware
c-Class enclosure see enclosure
commands
component locations, 9
configure system boot options, 32
configuring system boot options, 32
CPU
OA, 69
server blade, 68
updates, 29
upgrades, 68
front panel
D
LEDs, 93
port, 92
H
hard disk drive see SAS disk drive
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HDD see SAS disk drive
HDD backplane see SAS backplane
heatsink module
Logical drive
installing, 44
M
512MB cache module
removal, 60
MAC addresses
Portable Image, 84
Management Processor see iLO 3 MP
memory see DIMMs
replacment, 56
battery kit, 53
N
battery mounting bracket, 54
removal, 60
NICs
replacment, 57
NVRAM configuration utility, 28
BBWC battery
O
replacment, 58
controller board
OpenVMS
installation, 55
booting (UEFI boot manager), 36
shutting down, 37
operating system
HP Smart Update Manager, 29
HP-UX
booting in LVM maintenance mode, 34
booting in single-user mode, 34
shutting down, 34
installation, 30
supported, 30
standard boot, 33
HP-UX Ignite, 29
P
HPSUM see HP Smart Update Manager
PI
I
Post-upgrade, 85
Pre-upgrade, 85
point-of-load voltage rails
ports
ICH Mezzanine board
front panel, 92
rear panel, 93
power subsystem
powering on
processor
accessing UEFI from, 26
installation order
installing
Blade Link, 22
heatsink module, 44
processor, 44
installing, 44
SAS disk drives, 42
R
rear panel
installing components, 43
integrated Lights-Out Management Processor see iLO 3
MP
ports, 93
removing
L
access panel, 43
LEDs
SAS disk drive, 95
load order
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OpenVMS, 37
Windows, 39
Windows from the command line, 40
slot locations
replacing
access panel, 65
Smart Array Controller
support tools
SUV cable, 99
SUV cable port, 92
system boot options, 32
S
SAS backplane
T
troubleshooting
basic, 88
SAS disk drives
LEDs, 95
methodology, 88
overview, 87
server battery
U
UEFI
server blade
Front Page, 27
, 22
saving configuration settings, 28
Unified Extensible Firmware Interface see UEFI
components, 9
front view, 92
LEDs, 95
overview, 8
rear panel connectors, 93
rear view, 93
adding resources, 73
firmware, 68
firmware versions, 68
kit contents, 66
OS reinstall, 82
procedure summary, 66
support, 80
supported operating systems, 67
warranty registration, 79
V
shutting down
W
Windows
HP-UX, 34
156 Index
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