HP Hewlett Packard Photo Printer Z6600 User Manual

DESIGNJET Z6800 Photo Production Printer  
DESIGNJET Z6600 Production Printer  
Using Your Printer  
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Table of contents  
2 Connectivity and software instructions ......................................................................................................... 13  
3 Personalize the printer ................................................................................................................................ 17  
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5 Handle the ink system .................................................................................................................................. 55  
6 Print options ............................................................................................................................................... 81  
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7 Color management ...................................................................................................................................... 95  
8 Job queue management ............................................................................................................................. 115  
9 Retrieve printer usage information ............................................................................................................. 121  
10 Practical printing examples ...................................................................................................................... 125  
11 Maintain the printer ................................................................................................................................. 137  
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12 Accessories ............................................................................................................................................. 149  
13 Troubleshoot print-quality issues ............................................................................................................. 151  
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14 Troubleshoot paper issues ....................................................................................................................... 167  
15 Troubleshoot ink-system issues ............................................................................................................... 173  
16 Troubleshoot other issues ........................................................................................................................ 179  
17 HP Customer Care .................................................................................................................................... 185  
Appendix A Overnight job scenario ................................................................................................................ 191  
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Appendix B Urgent walk-in job scenario ......................................................................................................... 195  
Appendix C Front-panel menus ...................................................................................................................... 199  
Appendix D Front-panel error messages ......................................................................................................... 209  
Appendix E Printer specifications .................................................................................................................. 213  
Index ........................................................................................................................................................... 221  
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Safety precautions  
The following precautions ensure the correct use of the printer and prevent printer damage. Use these  
precautions at all times.  
Use the power supply voltage that is specified on the nameplate. To avoid overloading the printer's  
electrical outlet, do not use the outlet for multiple devices.  
Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical shock,  
fire, and susceptibility to electromagnetic interference.  
Do not disassemble or repair the printer yourself, unless authorized by HP (see Customer Self Repair  
on page 188). Contact your local HP Service Representative for service. See HP Customer Care  
Use only the electrical cord that HP supplied with the printer. Do not damage, cut, or repair the power  
cord. A damaged power cord creates a risk of fire and electric shock. Replace a damaged power cord  
with an HP-approved power cord.  
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the  
printer. Doing so can cause fire, electric shock, or other serious hazards.  
Turn off the printer and unplug the power cable from the power outlet in any of the following cases:  
When you place your hands inside the printer  
If smoke or an unusual smell emanates from the printer  
If the printer is making an unusual noise that does not occur during normal operation  
If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal  
parts of the printer  
During an electrical (thunder or lightning) storm  
During a power failure  
Product models  
This guide covers the following product models, normally referring to them by their short names for brevity.  
Full name  
Short name  
Z6600  
Part number  
F2S71A  
HP Designjet Z6600 Production  
HP Designjet Z6800 Photo Production  
Z6800  
F2S72A  
HP Designjet Z6600 Production with PostScript/PDF  
upgrade  
Z6600ps  
F2S71A  
HP Designjet Z6800 Photo Production with  
PostScript/PDF upgrade  
Z6800ps  
F2S72A  
Use of this guide  
This guide is the most complete source of information about this product and is organized into the following  
chapters.  
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Chapter 1 Introduction  
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Introduction  
This chapter provides a brief introduction to the printer and its documentation for new users.  
Use and maintenance  
These chapters help you carry out normal printer procedures and include the following topics:  
Troubleshooting  
These chapters help you solve problems that might occur while printing and include the following topics:  
Support and specifications  
These chapters contain reference information, including HP customer care and the specifications of the  
printer:  
Appendices  
The appendices highlight some of the more common printing scenarios you might face as a user. Each  
appendix takes a step-by-step approach to working through a given printing scenario, and points you to  
various parts of this guide that provide more task-specific information and instruction.  
Glossary  
This chapter contains definitions of printing and HP terms that are used in this documentation.  
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Index  
In addition to the table of contents, an alphabetical index is included to help you to find topics quickly.  
Warnings and Cautions  
Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage.  
Follow the instructions that are marked with these symbols.  
WARNING! Failure to follow the guidelines that are marked with this symbol could result in serious  
personal injury or death.  
CAUTION: Failure to follow the guidelines that are marked with this symbol could result in minor personal  
injury or damage to the product.  
The printer’s main features  
Some major features of the printer are shown below:  
Fast, high-quality printing with a resolution of up to 2400 × 1200 optimized dots per inch (dpi), from a  
1200 × 1200 dpi input (using the Max. resolution for photo papers option)  
Maximum paper width of 1524 mm (60 in)  
Take-up reel  
Accurate and consistent color reproduction features:  
Press emulations for U.S., European, and Japanese standards; and color-monitor red-green-blue  
(RGB) emulations  
Automatic color calibration (Z6600/Z6800) and profiling (only Z6800)  
An eight ink system on the Z6800 and a six-ink system on the Z6600 that provides a wide color range on  
matte fine-art papers and glossy photo papers for photographic and graphic arts prints. The ink system  
also offers complete coverage of International Organization for Standards (ISO) and Specifications for  
Web Offset Publications (SWOP) gamuts for color accuracy in pre-press applications.  
An HP Embedded Spectrophotometer for consistent and accurate color, even with paper and  
environment changes. On the Z6800 it also enables the easy creation of custom International Color  
Custom (ICC) profiles (see HP Embedded Spectrophotometer on page 99)  
Ink and paper usage information that is available from the Web through the Embedded Web Server (see  
Paper flexibility and automatic easy load, including information and paper presets that are available on  
the front panel, or through the HP Designjet Utility  
The printer’s main components  
The following views illustrate the main components of the Printers.  
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Front view  
1. Ink cartridge  
2. Platen  
3. Printhead  
4. Printhead carriage  
5. Front panel  
6. Maintenance cartridge  
7. Paper-load lever  
8. Spindle  
9. Loading table  
10. Take-up reel motor  
11. Take-up reel cable and sensor housing unit  
12. Take-up reel sensor  
13. Take-up reel spindle hub  
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The printer’s main components  
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Rear view  
1. Power switch and socket  
2. Sockets for communication cables and optional accessories  
Take-up reel motor  
1. Take-up reel spindle lever  
2. Manual winding buttons  
3. Wind-direction switch  
The front panel  
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following  
important functions:  
It is used to perform certain operations, such as loading and unloading paper  
It displays up-to-date information about the status of the printer, the ink cartridges, the printheads, the  
maintenance cartridge, the paper, the print jobs, and other parts and processes  
It gives guidance on using the printer  
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It displays warning and error messages, when appropriate, with audible alerts to call attention  
It can be used to change the values of printer settings and the operation of the printer  
NOTE: Settings in the Embedded Web Server or in the printer driver override front-panel settings.  
The front panel has the following components, starting with the four direct-access keys:  
1. Paper loading key starts the paper loading process: see Load a roll into the printer on page 33.  
2. View paper information key displays information about the loaded paper.  
3. Pause printing key pauses printing after finishing the current page. Press the key again to restart  
printing. This can be useful, for instance, when you want to change or load a roll of a different paper  
type.  
4. Form feed and cut key: see Feed and cut the paper on page 47.  
5. Front-panel display displays errors, warnings and information on using your printer.  
6. Back key: To go to the previous step in a procedure or interaction. To go to the upper level, or leave the  
option in the menu, or when given an option.  
7. Menu key: Press to return to the main menu of the front-panel display. If you are already on the main  
menu it will display the status screen.  
8. Down key: To go down in a menu or option, or to decrease a value, for example when configuring the  
front-panel display contrast or the IP address.  
9. Power key: To turn the printer off or on, it also has a light to indicate the printer's status. If the power  
key light is off the printer is off. If the power key light is blinking green, the printer is starting up. If the  
power key light is green on, the printer is on. If the power key light is amber on, the printer is in standby.  
If the power key light is blinking amber, the printer needs attention.  
10. Cancel key: To abort a procedure or interaction.  
11. Up key: To go up in a menu or option, or to increase a value, for example when configuring the front-  
panel display contrast or the IP address.  
12. OK key: To confirm an action while in a procedure or interaction. To enter in a submenu in the menu. To  
select a value when given an option. If the status screen is displayed, this key takes you to the main  
menu.  
13. Status light: Indicates the printer's status. If the Status light is solid green, the printer is ready. If it is  
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber, the  
printer needs attention.  
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The printer’s main components  
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To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.  
To select an item in the front-panel display, first highlight it and then press the OK key.  
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means that  
you should select Item1, then select Item2, then select Item3.  
For detailed information on the front-panel menus, see Front-panel menus on page 199.  
For an annotated list of front-panel error messages, see Front-panel error messages on page 209.  
Information about specific uses of the front panel can be found throughout this guide.  
Printer software  
The following software is provided with your printer:  
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on any  
computer to check ink levels and printer status (see The Embedded Web Server’s main components  
The following software is available for your printer:  
HP-GL/2 and HP RTL printer driver for Windows operating systems (provided through a link in the Start  
Up DVD kit)  
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on any  
computer to check ink levels and printer status (see The Embedded Web Server’s main components  
The HP Designjet Utility (provided through a link in the Start Up DVD kit) (see The HP Designjet Utility’s  
PostScript drivers for Windows and MAC OS X (provided through a link in the PostScript/PDF Upgrade  
NOTE: The HP Utility under Mac OS X and the HP Designjet Utility under Windows have similar functions and  
are sometimes referred to collectively as the HP Designjet Utility in this guide.  
NOTE: New versions of all printer software can be expected to appear from time to time. In some cases,  
when you receive your printer there may already be later versions available on HP's website of some of the  
software provided with it.  
The Embedded Web Server’s main components  
The Embedded Web Server is a Web server running inside the printer. Users can obtain printer information,  
manage the print queue and paper presets, change printer settings and troubleshoot problems through the  
Embedded Web Server. It also allows service engineers to retrieve internal information on printer problems.  
Access the Embedded Web Server remotely by using an ordinary Web browser running on any computer (see  
Access the Embedded Web Server on page 18). Its features and functionality are organized within three  
tabs. Online help is available on every page.  
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Main tab  
Manage the print queue  
Add new jobs to the queue  
View supplies status  
Monitor paper and ink usage  
PANTONE©* emulation (with the PostScript/PDF upgrade)  
Setup tab  
Define printer, network and security settings  
Send accounting reports and notifications of warnings and errors by e-mail  
Update firmware  
Import and export paper presets  
Set the date and time  
Support tab  
Use the Print Quality Troubleshooting wizard to help resolve some of the most common print-quality  
issues  
Browse helpful information from a variety of sources  
Access HP Designjet links for technical support with your printer, driver and accessories  
Access service support pages that show current and historical data on the usage of your printer  
The HP Designjet Utility’s main features  
The HP Designjet Utility provides an easy-to-use interface that allows the user to manage and access various  
printer features and functionality.  
Manage the printer, including single-point color control with the HP Color Center  
Gain access to the online HP Knowledge Center  
View the status of the ink cartridges, the printheads and the paper  
Manage, install, and create International Color Consortium (ICC) profiles (with the PostScript/PDF  
upgrade)  
Access and use embedded profiles (with the PostScript/PDF upgrade)  
Update the printer's firmware (see Update the printer firmware on page 143)  
Calibrate the printer and display  
Change various printer settings (on the Settings tab)  
Configure network settings  
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The printer’s internal prints  
The internal prints provide various kinds of information about your printer. You can request these prints from  
the front panel without using a computer.  
Before requesting any internal print, make sure that paper is loaded and that the Ready message appears on  
the front-panel display.  
To print an internal print, select the  
icon, then select the type of internal print that you want.  
The following internal prints are available:  
Demo: shows some of the capabilities of the printer  
Menu map: shows details of all the front-panel menus  
Configuration: shows all the current front-panel settings  
Usage report: shows estimates of the total number of prints, number of prints by paper type, number of  
prints by print-quality option, and total amount of ink used per color. The accuracy of these estimates is  
not guaranteed.  
HP-GL/2 palette: shows the color or grayscale definitions in the currently-selected color palette  
PostScript font list: lists the PostScript fonts that are installed in the printer (with the PostScript/PDF  
upgrade)  
Service information: provides information that service engineers require  
Turn the printer on and off  
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time and  
overall system reliability. When the printer has not been used for a certain period of time (the default time is  
determined by Energy Star), it saves power by going into sleep mode. However, any interaction with the  
printer's front-panel display, or sending a new job to print, returns it to active mode, and it can resume  
printing immediately. To change the sleep mode time, see Change the sleep mode setting on page 19.  
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time-to-time. This  
avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the  
printer powered on or in sleep mode to avoid wasting ink and time.  
The printer has three levels of power consumption.  
Plugged in: the power cord is plugged into the back of the printer  
Switched on: the switch at the back of the printer is in the on position  
Powered on: the Power key on the front panel shows a green light  
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use  
the Power key on the front panel.  
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However, if you plan to store the printer indefinitely, you are recommended to power it off using the Power  
key, and then also switch off the power switch at the rear. Also, if the Power key does not seem to work, you  
can use the switch at the rear instead.  
To turn it back on, use the power switch at the rear.  
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the  
printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer has  
been off for six weeks or more, preparing the printheads could take up to 45 minutes.  
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12 Chapter 1 Introduction  
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2 Connectivity and software instructions  
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Choose which connection method to use  
The following methods can be used to connect your printer.  
Connection type  
Speed  
Cable length  
Other factors  
Gigabit Ethernet  
Very fast; varies according to  
network traffic  
Long: 100 m (328 ft)  
Requires extra equipment  
(switches).  
Jetdirect print server (optional  
accessory)  
Moderate; varies according to  
network traffic  
Long: 100 m (328 ft)  
Requires extra equipment  
(switches).  
Useful for wireless or  
AppleTalk connection, and for  
Novell printing.  
NOTE: The speed of any network connection depends on all components used in the network, which may  
include network interface cards, hubs, routers, switches and cables. If any one of these components is not  
capable of high-speed operation, you will find that you have a low-speed connection. The speed of your  
network connection can also be affected by the total amount of traffic from other devices on the network.  
NOTE: There are various possible ways of connecting the printer to a network, but only one of them can be  
active at a time; with the exception of the Jetdirect print server, which can be active at the same time as one  
other network connection.  
Connect to a network (Windows)  
Once the network cable is connected and the printer is powered up, it automatically obtains an IP address.  
You need to perform the following steps to configure the printer in the network:  
1. Go to your printer's front panel and press the Menu key if necessary until you see the following screen.  
Note the IP address of your printer (192.168.1.1 in this example).  
2. Insert the HP Start-Up Kit DVD into your computer. If the DVD does not autorun, run the setup.exe  
program in the root folder of the DVD.  
3. Press the Install button.  
4. The Printer Software download page should open, click on “Download Windows Installer” and the  
Software Configuration package download should start. Once the Software Configuration package has  
been downloaded it should be executed by clicking on it.  
5. The configuration program will look for printers connected to your network. When the search has  
finished, a list of printers will be displayed. Identify your printer by its IP address and select it from the  
list.  
If your printer does not appear in the list, select Help me find my network printer and click Next. In the  
next screen, give the IP address of your printer.  
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Connect to a network (Mac OS X)  
1. Go to the front panel or open the Embedded Web Server (see Access the Embedded Web Server  
on page 18). Note the mDNS service name of your printer and/or TCP/IP address.  
2. Insert the HP Start-up Kit DVD into your DVD drive.  
3. Open the DVD icon on your desktop.  
4. When the Z6600/Z6800 appears on your screen, click Software and then Install.  
5. Your Web browser opens to display the rest of the software installation procedure. You must select  
Windows or Mac OS X software, and choose which specific software you want to install (by default, all of  
it).  
6. When the software has been installed, the HP Designjet Utility starts automatically, to set up a  
connection to your printer. Follow the instructions on your screen.  
7. In the Setup Assistant screen, look for your printer's mDNS service name or TCP/IP printer address  
(which you noted in step 1) in the Printer Name and Details columns.  
If you find the right name, scroll sideways if necessary to see the Connection Type column, and  
check that it shows Bonjour or TCP/IP. Then highlight that line. Otherwise, continue searching  
further down the list.  
If you cannot find your printer's name just click Continue and do the setup manually in your System  
Preferences later on.  
Click Continue.  
8. Continue following the instructions on the screen.  
9. When the HP Utility Setup Assistant has finished, you can remove the DVD from the DVD drive.  
If the printer driver is already installed, the HP Utility Setup Assistant can be run at any time from the DVD.  
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Uninstall the printer software  
During previous Installation step, you have the option to select HP Uninstaller application to be installed in  
your system. This one should be available under Hewlett-Packard in the system Applications folder.  
IMPORTANT: The HP Uninstaller application will uninstall all HP Software installed in your system.  
To delete the print queue only, select the Print & Fax dialog from the system preferences. Select the name of  
the printer and click the button.  
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Change the language of the front-panel display  
There are two possible ways to change the language of the front-panel menus and messages.  
If you can understand the current front-panel display language, select the Setup menu icon  
, then  
Front panel options > Select language.  
If you cannot understand the current front-panel display language, start with the printer powered off.  
At the front panel, press the OK key and hold it down. While holding the OK key down, press the Power  
key and hold it down. Continue to hold down both keys until the green light on the right side of the  
front-panel display starts flashing, and then release both keys. You can expect a delay of about one  
second. If the green light starts flashing without any delay, you may need to start again.  
Whichever method you used, the language selection menu should now appear on the front-panel display.  
Highlight your preferred language with the Up and Down keys, then press the OK key.  
When you have selected your preferred language, turn off the printer with the Power key and then turn it on  
again. The front panel will appear in the selected language.  
Access the Embedded Web Server  
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser  
running on any computer.  
To access the Embedded Web Server directly, you must have a TCP/IP connection to your printer. However,  
you can access the Embedded Web Server indirectly through the HP Designjet Utility.  
The following browsers are known to be compatible with the Embedded Web Server:  
Internet Explorer 6 and later, for Windows  
Safari 2 and later, for Mac OS X 10.4  
Firefox 1.5 and later  
To access the Embedded Web Server on any computer, open your Web browser and give the IP address of  
your printer.  
You can see your printer's IP address (192.168.1.1 in this example) on the front panel.  
If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot  
Change the language of the Embedded Web Server  
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish, Catalan,  
French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese. It uses  
18 Chapter 3 Personalize the printer  
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whichever language you have specified in your Web browser's options. If you have specified a language that  
it cannot support, it works in English.  
To change the language, you must change your Web browser's language setting. For example, in Internet  
Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then ensure that the  
language you want is at the top of the list in the dialog box.  
Access the HP Designjet Utility  
The HP Designjet Utility enables you to manage your printer from a computer with TCP/IP or Jetdirect  
connection. When you open the HP Designjet Utility for the first time, it may offer you an automatic update  
with enhanced functionality that we recommend you to accept.  
Under Windows, start the HP Designjet Utility from your desktop shortcut or from Start > All Programs  
> Hewlett-Packard > HP Designjet Utility > HP Designjet Utility. This launches the HP Designjet Utility,  
showing the printers installed on your computer. When you open the HP Designjet Utility for the first  
time, it may offer you an automatic update with enhanced functionality that we recommend you accept.  
Under Mac OS X, launch the HP Designjet Utility from your dock shortcut or by selecting Applications >  
Hewlett-Packard> HP Designjet Utility. This launches the HP Designjet Utility, showing the printers  
installed on your computer.  
When you select your printer in the left pane, everything that appears in the right pane is specific to that  
printer.  
If you have followed these instructions but failed to get through to the HP Designjet Utility, see Cannot  
Change the language of the HP Designjet Utility  
The HP Designjet Utility can work in the following languages: English, Portuguese, Spanish, Catalan (Windows  
only), French, Italian, German, Polish, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese.  
Under Windows, select Tools > Set Language and select a language from the list.  
Under Mac OS X, the language is changed as for any other application. In System Preferences, select  
Language & Text and re-launch the application.  
Change the sleep mode setting  
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep mode  
to save power. To change the time the printer waits before it goes into sleep mode, go to the front panel and  
select the Setup menu icon  
, then Front panel options > Sleep mode wait time. Highlight the wait time  
you want and then press the OK key. You can set the time from 1 to 240 minutes. The default time is 25  
minutes.  
Turn the buzzer on and off  
To turn the printer's buzzer on or off, go to the front panel and select the Setup menu icon  
, then Front  
panel options > Enable buzzer, and highlight on or off and press the OK key. By default, the buzzer is set to  
on.  
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Change the front-panel display contrast  
To change the contrast of the front-panel display, select the Setup menu icon  
, then Front panel  
options > Select display contrast, and enter a value using the Up or Down key. Press the OK key to set the  
value. The default contrast is set to 50.  
Change the units of measurement  
To change the units of measurement in the front-panel display, select the Setup menu icon  
, then Front  
panel options > Select units, and select English or Metric. By default the units are set to metric.  
Configure network settings  
You can view and configure the network settings from the HP Designjet Utility. Under Windows, select the  
Admin tab, then Network Settings. Under Mac OS X, select Network Settings. The following settings are  
available:  
IP Configuration method: specify the way to set an IP address, selecting BOOTP, DHCP, Auto IP or  
Manual.  
Host name: specify an IP name for the network device. The name may contain up to 32 ASCII characters.  
IP address: specify the IP address on the print server. Duplicate IP addresses on a TCP/IP network are  
not allowed.  
NOTE: If you change the current IP address and click Apply, the browser loses the current connection  
to the print server because it is pointing to the old address. To reconnect, browse to the new IP address.  
Subnet mask: specify a subnet mask, which is a 32-bit number applied to an IP address to determine  
which bits specify the network and subnet and which bits uniquely specify the node.  
Default gateway: specify the IP address of a router or computer that is used to connect to other  
networks or sub-networks. If none exist, use the IP address of the computer or the IP address of the  
print server.  
Domain name: specify the name of the DNS domain in which the print server resides (for example,  
support.hp.com).  
NOTE: The domain name does not include the host name: it is not the fully qualified domain name,  
such as printer1.support.hp.com.  
Idle timeout: specify the number of seconds that an idle connection is allowed to remain open; 30 is the  
default value. If set to zero, the timeout is disabled and TCP/IP connections remain open until closed by  
the other node (such as a workstation) on the network  
Default IP: specify the IP address to use when the print server is unable to obtain an IP address from  
the network when powered on or when reconfigured to use BOOTP or DHCP.  
Send DHCP requests: specify whether DHCP requests are transmitted when a legacy default IP address  
or a default Auto IP is assigned.  
To configure the same network settings from the front panel, select the Connectivity menu icon  
, then  
Fast Ethernet or Gigabit Ethernet > Modify configuration.  
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You have various other options available from the Connectivity menu icon.  
Jetdirect EIO: view information, configure and reset the Jetdirect connection  
Advanced > Select I/O timeout: specify the number of seconds that an idle connection is allowed to  
remain open, 270 is the default value, if set to zero, the timeout is disabled  
Advanced > Allow SNMP: specify whether SNMP is permitted  
Advanced > Embedded Web Server > Allow EWS: specify whether the Embedded Web Server is enabled  
Advanced > Web Services > HP Designjet Utility software: view the HP Designjet Utility software  
settings  
Advanced > Web Services > Color and paper management: view the color and paper management  
settings  
Change the graphic language setting  
You can change the graphic language setting from the HP Designjet Utility with the following steps.  
1. Under Windows, select the Admin tab then Printer settings > Printing preferences.  
Under Mac OS X, select Printer settings > Printing preferences.  
2. Select one of the following options.  
Select Automatic to let the printer determine which type of file it is receiving. This is the default  
setting; it works for most software applications. You should not normally need to change it.  
Select HP-GL/2 only if you are sending a file of that type directly to the printer, without going  
through a printer driver.  
Select PDF only if you are sending a file of that type directly to the printer, without going through a  
printer driver (with the PostScript/PDF upgrade).  
Select PostScript only if you are sending a file of that type directly to the printer, without going  
through a printer driver (with the PostScript/PDF upgrade).  
Select TIFF only if you are sending a file of that type directly to the printer, without going through  
a printer driver.  
Select JPEG only if you are sending a file of that type directly to the printer, without going through  
a printer driver.  
You can change the graphic language setting from the front panel. Select the Setup menu icon  
, then  
Printing preferences > Select graphic language. Select the desired option and press the OK key to set the  
value.  
NOTE: If the graphic language is set from the HP Designjet Utility, it overrides the front panel setting.  
Personalize the list of paper types  
If there are some paper types that you never use, you can remove them from the list shown in the front  
panel, the Embedded Web Server and the HP Designjet Utility.  
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1. In the Embedded Web Server, select the Setup tab and then Paper management.  
2. In the Paper Management pane, select the Show/Hide papers tab.  
3. Select any paper type you want to hide, and use the >> button to move it to the hidden paper list.  
4. When you have finished, use the Apply button to save your changes.  
If you change your mind later, you can move papers from the hidden list back to the visible list at any time.  
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Select paper mismatch action  
If the paper currently loaded in the printer is not suitable for a particular job, the printer can either put the job  
on hold until some suitable paper is loaded, or it can ignore the problem and print the job on the unsuitable  
paper. There are two ways in which the loaded paper may be considered unsuitable:  
The paper type is not as specified for the job  
The paper size is smaller than specified for the job  
You can set the printer's behavior in such cases from the front panel.  
Select the Setup menu icon  
, then Job management options > Select paper mismatch action >  
Print anyway if you want such jobs to print on whatever paper is loaded. This is the default option.  
Select the Setup menu icon  
, then Job management options > Select paper mismatch action >  
Put job on hold if you want such jobs to be put on hold. The printer will send an alert whenever a job is  
put on hold.  
When a job is put on hold for paper, it is kept in the printer queue until some suitable paper is loaded (in  
which case, all jobs waiting for that paper type can be printed). Meanwhile, other jobs with different  
requirements can continue printing.  
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Overview  
Paper is only a subset of the portfolio of printing materials that the printer can handle. You can also print on  
a wide variety of films, textiles and fabrics, self-adhesive materials, and banner and sign materials.  
Throughout this guide, however, these materials are generally referred to as paper.  
NOTE: Because the front panel has limited space, the names of the HP paper might be abbreviated and  
might not appear in the front panel exactly as they are shown on the packaging label.  
NOTE: Because the complete list of supported paper is very long, only the most common paper types  
appear in the front panel. If you want to see an HP paper type that does not appear on the front panel,  
download the paper preset for the Z6800 from http://www.hp.com/go/Z6800/paperpresets/ and download  
the paper preset for the Z6600 from http://www.hp.com/go/Z6600/paperpresets/. See Download paper  
NOTE: The automatic paper-cutter feature is disabled for some of the heaviest paper types, because some  
heavy paper can damage the cutter.  
Use paper  
Choosing the correct paper type for your needs is an essential step in ensuring good print quality. For best  
printing results, use only recommended HP paper (see Supported paper types on page 27), HP papers have  
been developed and thoroughly tested to ensure reliable performance. All printing components (printer, ink  
system, and paper) have been designed to work together to offer trouble-free operation and ensure optimal  
print quality.  
Here are some additional tips about paper usage:  
Allow all paper types to adapt to room conditions, out of the packaging, for 24 hours before using them  
for printing.  
Handle film and photo paper by the edges, or wear cotton gloves. Skin oils can be transferred to the  
paper, leaving fingerprint marks.  
Keep the paper tightly wound on the roll throughout the loading and unloading procedures. To make  
sure that the roll stays tightly wound, consider using tape to stick the leading edge of the roll to the  
core just before removing the roll from the printer. You can keep the roll taped during storage. If the roll  
starts to unwind, it can become difficult to handle.  
NOTE: The use of tape to attach the leading edge of the roll is especially important for 76.2-mm (3-in)  
cores, in which the inherent stiffness of the printing material can cause the material to loosen and  
unwind from its core.  
Whenever you load a roll, the front panel prompts you to specify the paper type that you are loading.  
For good print quality, it is essential to specify this correctly. Make sure that the paper name that is  
printed on the packaging label matches the description on the front panel.  
If you cannot find a specific paper on the front-panel display, download the latest paper preset for the  
Z6600/paperpresets/, or select the paper description that best matches the paper name printed on the  
packaging label.  
The quality of some images might be reduced if you use a paper type that is unsuitable for your image.  
This is especially important to consider when printing on fiber-based papers such as HP Universal  
Coated Paper, HP Coated Paper, HP Heavyweight Coated Paper and HP Universal Heavyweight Coated  
Paper. Printing images that contain high-saturation area fills on fiber-based papers can create  
unwanted wavy patterns as a result of paper expansion. This can ultimately contribute to more severe  
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problems. Consider using Super Heavyweight Coated Paper and other cockle-free papers when printing  
high-saturation area fills.  
Make sure that the appropriate print-quality setting (Best, Normal, or Fast) is selected. You can set the  
print quality in the driver, in the Embedded Web Server, or on the front panel. Driver or Embedded Web  
Server settings override front panel settings. The combination of paper type and print-quality settings  
tells the printer how to place the ink on the paperfor example, the ink density and halftoning method.  
Although the ink systems that are supplied with this printer have good light-fastness, colors will  
eventually fade or change if exposed to sunlight over a long period of time  
If the paper type shown on the front panel does not correspond to the paper that you intend to use,  
take one of the following actions:  
Reload the roll into the printer and select the correct paper type. See Unload a roll from the printer  
Use the Embedded Web Server or the HP Designjet Utility to reconfigure the paper type for the roll.  
At the printer's front panel, select the  
icon, then Change active paper type.  
NOTE: The paper advance calibration is not performed when the paper type is changed from the  
front panel.  
Drying time  
With some paper types and under certain environmental conditions, the ink needs some time to dry before  
the paper is unloaded. The following settings are available for each paper type:  
Automatic: the printer automatically determines the appropriate drying time, based on the paper you  
have selected and the current temperature. If any drying time is required, a “drying time to go”  
countdown appears on the front panel.  
Extended: the default drying time is extended. This can be used if you find that the default drying time  
is sufficient to dry the ink.  
Reduced: the default drying time is reduced. This can be used if you want to get prints as fast as  
possible, and you find that the reduced drying time causes no significant problem in your environment.  
None: no drying time is provided. This can be used, for example, if you are manually removing the prints  
as quickly as the printer is producing them.  
Manual: this allows you to specify the drying time (in seconds).  
To change the drying time, see Change the drying time on page 46.  
Supported paper types  
The following table lists the most common paper types that are suitable for use with your printer, and shows  
the name that you should select on the front panel when loading each paper type. If you want to use an HP  
paper that does not appear on the front panel, go to http://www.hp.com/go/Z6600/paperpresets/ or  
http://www.hp.com/go/Z6800/paperpresets/ and download the appropriate paper preset according to your  
printer model. You need to download a preset only once; the printer stores it for future use and it  
subsequently appears in the front panel .  
For the part numbers, widths, and weights of these papers, see Order paper on page 48.  
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NOTE: This list is likely to change over the course of time. For the latest information, visit  
Table 4-1 Supported paper types Z6800  
Paper type  
Paper name  
Front panel name  
Bond and Coated Paper  
HP Super Heavyweight Plus Matte Paper  
HP Heavyweight Coated Paper  
HP Universal Heavyweight Coated Paper  
HP Coated Paper  
HP Matt Super HW Plus  
HP HW Coated Paper  
HP Univ HeavyweightCoated Paper  
HP Coated Paper  
HP Universal Coated Paper  
HP Bright White Inkjet Paper  
HP Universal Bond Paper  
HP Recycled Bond Paper  
Super heavyweight coated paper  
Heavyweight coated paper  
Coated paper  
HP Universal Coated Paper  
HP Bright White IJ Paper  
HP Universal Bond Paper  
HP Recycled Bond Paper  
Super HW Coated Paper  
Heavyweight Coated Paper  
Coated Paper  
Bright White Bond paper  
Plain Paper  
Bright Bond Paper  
Plain Paper  
Photographic Paper  
HP Premium Matte Photo Paper  
HP Prem Matte Photo Paper  
HP Evday Pigm Gls Phto  
HP Everyday Instant-dry Gloss Photo  
Paper  
HP Everyday Instant-dry Satin Photo  
Paper  
HP Evday Pigm Satn Phto  
HP Prof Satin Photo Paper  
HP Premium ID Gloss  
HP Professional Instant-dry Satin Photo  
Paper  
HP Premium Instant-dry Gloss Photo  
Paper  
HP Premium Instant-dry Satin Photo  
Paper  
HP Premium ID Satn  
HP Universal Instant-dry Gloss Photo  
Paper  
HP Universal ID Gloss  
HP Universal Instant-dry Satin Photo  
Paper  
HP Universal ID SemiGloss  
Photo gloss/semi-gloss/satin paper  
Photo Gls/S-Gls/Satn Papr  
Photo gloss/semi-gloss/satin paper (less Photo Gls/S-Gls/Satn ink  
ink)  
Photo gloss/semi-gloss/satin paper  
(more ink)  
Photo Gls/S-Gls/Satn +ink  
Photo Matte Paper  
Photo Matte paper  
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Table 4-1 Supported paper types Z6800 (continued)  
Paper type  
Paper name  
Front panel name  
HP Matt Litho  
Fine Art Material  
HP Matte Litho-realistic Paper  
HP Professional Matte Canvas  
HP Collector Satin Canvas  
HP Artist Matte Canvas  
HP Universal Matte Canvas  
Canvas (more ink)  
HP Prof Matte Canvas  
HP Collector Satin Canvas  
HP Artist Matte Canvas  
HP Universal Matte Canvas  
Canvas (more ink)  
Canvas  
Canvas  
Fine art paper (more ink)  
Fine Art Paper  
Fine Art Paper (more ink)  
Fine Art Paper  
Backlit Material  
HP Premium Vivid Color Backlit Film  
Backlit material  
HP Premium Vivid Backlit  
Backlit material  
Backlit material (more ink)  
HP Opaque Scrim  
Backlit material (+ ink)  
HP Opaque Scrim  
Banner and Sign Material  
HP Durable Banner with DuPont Tyvek  
Scrim Banner  
HP Durable Banner-Tyvek®  
Scrim Banner  
Indoor Banner  
Indoor Banner  
Technical Paper  
HP Natural Tracing Paper  
HP Translucent Bond Paper  
HP Vellum Paper  
HP Natural Tracing Paper  
HP Translucent Bond  
HP Vellum Paper  
Natural tracing paper  
Translucent bond paper  
Vellum  
Natural Tracing Paper  
Translucent Bond  
Vellum Paper  
Film  
HP Clear Film  
HP Clear Film  
HP Matte Film  
HP Matte Film  
Transparent or clear film  
Matte film  
Transparent/Clear film  
Matte film  
Proofing Paper  
Proofing Gloss Paper  
Proofing Semi-Gloss/Satin Paper  
Proofing Matte Paper  
Proofing Gloss Paper  
Proofing SG/Satin Paper  
Proofing Matte Paper  
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Table 4-1 Supported paper types Z6800 (continued)  
Paper type  
Paper name  
Front panel name  
Self-Adhesive Material  
HP Colorfast Adhesive Vinyl  
HP Colorfast Adh Vinyl  
HP Eday Adh Matt Polyprop  
HP Everyday Adhesive Matte  
Polypropylene  
Adhesive Polypropylene  
Adhesive Polypropylene Matte  
Adhesive Vinyl  
Adhesive Polypropylene  
Adhesive Polyp. Matte  
Adhesive Vinyl  
Additional HP Media  
HP Premium Matte Polypropylene  
HP Premium Matte Polyp  
Table 4-2 Supported paper types Z6600  
Paper type  
Paper name  
Front panel name  
Bond and Coated Paper  
HP Universal Bond Paper  
HP Heavyweight Coated Paper  
HP Bright White Inkjet Paper  
Super heavyweight coated paper  
Heavyweight coated paper  
Coated paper  
HP Universal Bond Paper  
HP HW Coated Paper  
HP Bright White IJ Paper  
Super HW Coated Paper  
Heavyweight Coated Paper  
Coated Paper  
Plain Paper  
Plain Paper  
Photographic Paper  
HP Premium Matte Photo Paper  
HP Prem Matte Photo Paper  
HP Evday Pigm Gls Phto  
HP Everyday Instant-dry Gloss Photo  
Paper  
HP Everyday Instant-dry Satin Photo  
Paper  
HP Evday Pigm Satn Phto  
HP Prof Satin Photo Paper  
HP Premium ID Gloss  
HP Professional Instant-dry Satin Photo  
Paper  
HP Premium Instant-dry Gloss Photo  
Paper  
HP Premium Instant-dry Satin Photo  
Paper  
HP Premium ID Satin  
HP Universal Instant-dry Gloss Photo  
Paper  
HP Universal ID Gloss  
HP Universal Instant-dry Satin Photo  
Paper  
HP Universal ID SemiGloss  
Photo  
Photo Gls/S-Gls/Satn Papr  
Photo Gls/S-Gls/Satn -ink  
Photo Gls/S-Gls/Satn +ink  
Photo Matte Paper  
Photo less ink  
Photo more ink  
Photo Matte  
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Table 4-2 Supported paper types Z6600 (continued)  
Paper type  
Paper name  
Front panel name  
HP Matte Litho  
Fine Art Material  
HP Matte Litho-realistic Paper  
HP Artist Matte Canvas  
HP Universal Matte Canvas  
Canvas  
HP Artist Matte Canvas  
HP Universal Matte Canvas  
Canvas  
Fine Art  
Fine Art Paper  
Fine Art more ink  
Fine Art Paper (more ink)  
HP Premium Vivid Backlit  
Backlit material  
Backlit Material  
HP Premium Vivid Color Backlit Film  
Backlit material  
Self-adhesive Material  
HP Everyday Adhesive Matte  
Polypropylene  
HP Eday Adh Matt Polyprop  
Adhesive Polypropylene Matte  
Adhesive Vinyl  
Adhesive Polyp. Matte  
Adhesive Vinyl  
Banner and Sign Material  
Additional HP Media  
HP Opaque Scrim  
HP Opaque Scrim  
Scrim Banner  
Scrim Banner  
HP Premium Matter Polypropylene  
HP Premium Matte Polyp  
Load a roll onto the spindle  
1. Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the printer  
from moving.  
2. Release the spindle lock on the right-hand side.  
3. Remove the first end of the spindle from the right-hand side of the printer, and then move the spindle  
to the right in order to extract the other end. Do not insert your fingers into the spindle supports during  
the removal process.  
The spindle has a hub at each end to keep the roll in position. Remove the blue hub at the left end to  
mount a new roll. The hub slides along the spindle to hold rolls of different widths.  
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4. Slide the lever-lock on the blue hub to the unlocked position and remove the hub (1) from the left end of  
the spindle.  
5. Rest the roll of paper that you want to load on the loading table. The roll might be long and heavy, and  
you might need two people to handle it.  
6. Slide the spindle into the roll. Make sure that no space exists between the roll and the fixed hub at the  
right end of the spindle.  
Make sure that the paper will wind off the roll in the correct direction. If it does not, remove the spindle  
from the roll, turn the roll 180° and rest it on the loading table. Then slide the spindle into the roll.  
NOTE: A label on the spindle also shows the correct winding direction.  
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7. Put the blue hub on to the upper end of the spindle, and push it towards the end of the roll as shown in  
step 1 in the following image. Then slide the lever-lock to the locked position as shown in step 2.  
8. With the blue hub on the left, insert the spindle into the left side of the printer (1), and then into the  
right side of the printer (2).  
9. Close the spindle lock on the right-hand side.  
If you regularly use different paper types, you can change rolls more quickly if you pre-load rolls of different  
paper types on different spindles. Extra spindles are available for purchase.  
Load a roll into the printer  
NOTE: To start this procedure, you need to have a roll loaded on the spindle. See Load a roll onto the  
1.  
At the printer's front panel, select the  
icon, and then select Paper load > Load roll.  
Alternatively, you can start loading paper without using the front panel, by feeding paper in or lifting  
the pinch lever when there is no paper loaded.  
NOTE: If you lift the pinch lever, you will need to align the paper manually; follow the instructions on  
the front panel.  
2. If printing paper info is disabled, the front panel asks you to select the paper type.  
3. The front panel asks you to feed paper. When the printer detects the paper, paper checks will begin.  
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4. If the paper that you are using has a paper-data barcode printed on the leading edge of the roll, and  
printing paper info is enabled, the printer automatically reads the information. If printing paper info is  
disabled, the barcode is ignored.  
If printing paper info is enabled and no barcode is detected on the roll that is being loaded, the front  
panel asks you to enter the paper type and the length of the roll you are loading. Select the paper  
category and paper type of the roll. If it is not clear which paper category or paper type to select, see  
Select the length of the roll.  
5. If some of the paper checks failed, the front panel explains the problem and helps you to load paper  
successfully.  
6. If you have a take-up reel (a standard feature on the 1.5m printer and an optional accessory on the  
1.1m printer), a message will appear on the front panel asking if you want to load paper onto the take-  
up reel. If you select No (or if you do not have a take-up reel) the front panel displays the Ready  
message and the printer is ready to print. If you select Yes, a message will appear on the front panel  
asking if you want to load the take-up reel now or during printing.  
If you want to load the take-up reel now, select Load take-up reel now, read through the  
introductory text in the section Use the take-up reel on page 35, and then continue to step 3 of  
the procedure.  
If you want to load the take-up reel during printing, select Load it during printing, read through  
the introductory text in the section Use the take-up reel on page 35, and then continue to step 3  
of the procedure.  
NOTE: Familiarize yourself with the procedural steps, because loading the take-up reel while  
printing requires you to complete the procedure while the printer is feeding and printing paper.  
Loading the take-up reel during printing saves approximately 1 m (3 ft) of paper.  
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NOTE: During the initial printer setup, printhead alignment and color calibration are performed  
automatically after the roll is loaded into the printer.  
Unload a roll from the printer  
NOTE: If you used the take-up reel during printing, unload the printed roll from the take-up reel before  
attempting to remove the roll from the printer. See Unload a roll from the take-up reel on page 40.  
1.  
At the printer's front panel, select the  
icon, then Paper unload > Unload roll.  
2. The paper is unloaded from the printer.  
3. Release the spindle lock.  
4. Remove the roll from the printer, pulling out the right end on the right side of the printer first. Do not  
insert your fingers into the spindle supports during the removal process.  
Use the take-up reel  
CAUTION: Make sure the printer is turned off when installing the take-up reel motor on the printer.  
The take-up reel is operated from the front panel.  
Follow these guidelines when taping rolls to the take-up reel spindle core:  
Make sure that the paper is straight when it is attached to the spindle core. Otherwise it skews as it  
winds onto the core.  
The spindle core on the take-up reel must be the same width as the paper that you are using.  
Check that neither side of the spindle core has end caps, and make sure the spindle core is pushed  
firmly into both spindle guides.  
NOTE: If you want to load the take-up reel during printing, familiarize yourself with the procedural steps.  
Loading the take-up reel during printing requires you to complete the procedure while the printer is feeding  
and printing paper. Loading the take-up reel during printing saves approximately 1 m (3 ft) of paper.  
Load a roll onto the take-up reel  
1.  
On the printer's front panel, select the  
icon, and then select Paper load > Load take-up reel.  
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2. If you want to load the take-up reel now, select Load take-up reel now on the front panel. If you want  
to load the take-up reel during printing, select Load it during printing on the front panel.  
3. Make sure that the loading table is in its upright position.  
4. Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position.  
5. Remove the take-up reel spindle.  
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6. The front-panel display guides you through the process of loading the take-up reel spindle core onto  
the take-up reel spindle. When that task is complete, load the take-up reel spindle into the printer by  
pushing firmly on both ends of the spindle.  
7. Press the OK key on the front panel, and then select a winding direction.  
The printer advances the paper. Make sure that the paper passes in front of the loading table, as shown.  
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8. Pull the paper taut to the position shown in the following figure. Do not attempt to pull more paper out  
of the printer. Use tape to secure the paper to the spindle core. You might need to use more tape than is  
shown in the following image. The paper should be secure enough to support the weight of the loop-  
shaping core, which you insert in step 12.  
NOTE: If you are loading the take-up reel during printing you do not need to pull the paper taut. Tape  
the paper to the spindle core when an adequate length of paper has fed from the printer after printing  
begins.  
NOTE: To avoid having the paper skew as it winds onto the spindle core, make sure the paper is  
straight when you attach it. It is sometimes useful to use the core grooves to align the paper.  
9. Press the OK key on the front panel. The printer advances the paper.  
NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function correctly  
without it. The loop-shaping core must have end caps. Make sure that the end caps extend over the  
edges of the paper.  
10. Assemble a loop-shaping core by matching the shape-coded and color-coded lengths of plastic tubing.  
The loop-shaping core must be the same width as the paper that you are using. Make sure that both end  
caps are firmly fitted on the ends of the loop-shaping core.  
NOTE: The front-panel display shows the required length of the loop-shaping core based on the width  
of the roll that you have loaded into the printer.  
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11. Gently lower the loading table.  
12. Carefully insert the loop-shaping core.  
NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function correctly  
without it. The loop-shaping core must have end caps. Make sure that the end caps extend over the  
edges of the paper.  
13. Use the wind-direction switch on the take-up reel motor to select the winding direction. Setting 1 winds  
the paper so that the printed image faces in. Setting 2 winds the paper so that the printed image faces  
out.  
The front panel shows you to the correct setting based on the winding-direction decision you made in  
step 7.  
14. Press the OK key on the front panel. The Take-up reel has been successfully installed message  
appears.  
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15. The following image shows how the printer looks when it is operating. As paper is fed from the printer,  
it drops down in a loop and then up into the take-up reel spindle.  
NOTE: While the take-up reel is operating, make sure that the take-up reel sensors are not blocked.  
NOTE: The automatic paper-cutter is disabled when the take-up reel is in use.  
NOTE: If you want to move the printer, first remove the take-up reel sensor and cable housing unit from the  
foot of the printer stand. Place the sensor and cable housing unit on the printer stand crossbar and use the  
blue plastic screw to affix the housing unit to the leg of the stand, as shown, while the printer is being moved.  
When reinstalling the housing unit, make sure that the wheel on the foot of the printer stand is pointing  
forward.  
Unload a roll from the take-up reel  
1.  
On the printer's front panel, select the  
icon, and then select Paper unload > Unload take-up reel.  
The printer advances the paper to allow for cutting.  
2. Lift the loading table to its upright position.  
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3. Switch the wind-direction switch to the off position. The switch is in the off position when it is centered  
(in other words, when the switch is neither in position 1 nor position 2).  
4. Remove the loop-shaping core.  
5. Use the winding button on the take-up reel motor to wind the excess paper around the take-up reel  
spindle.  
6. Press the OK key on the front panel.  
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7. The printer knows if the type of paper that is loaded is suitable for the automatic paper-cutter. The  
paper is cut if it is suitable. If the paper is not suitable, cut the paper manually.  
NOTE: The automatic paper-cutter feature is disabled for some of the heaviest paper types, because  
they can damage the cutter.  
8. Use the winding button on the take-up reel motor to wind the remainder of the paper around the take-  
up reel spindle.  
9. Press the OK key on the front panel.  
The amount of printed paper that is on the take-up reel spindle appears on the front panel.  
10. Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position.  
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11. Remove the roll from the printer, pulling out the end on the right side of the printer first. Do not insert  
your fingers into the spindle supports during the removal process.  
12. To remove the roll from the printer after you have unloaded the take-up reel, see Unload a roll from the  
View information about the paper  
On the printer's front panel, press the  
key. Alternatively, select the  
icon, then View loaded paper.  
The following information appears on the front panel:  
The roll status  
The paper type that you have selected  
The width of the paper in millimeters (estimated by the printer)  
The length of the paper in millimeters (estimated by the printer)  
The color calibration status  
The paper advance calibration status  
If no paper is loaded, the message Out of paper appears.  
The same information appears on the Embedded Web Server's Supplies page.  
Perform paper advance calibration  
The printer is calibrated to advance correctly when printing all the papers that appear on the front panel.  
When you select the type of loaded paper, the printer adjusts the rate at which it advances the paper while  
printing. However, to fine-tune the image quality of your print, you might need to calibrate the rate at which  
the paper advances. See Troubleshoot print-quality issues on page 151 to determine whether paper-  
advance calibration is the solution for your issue.  
Accurate paper advance controls proper placement of dots on the paper. If the paper is not advanced  
correctly, light or dark bands appear in the printed image and the grain in the image might increase.  
To check the paper advance calibration status of the paper, select the  
The status appears:  
icon, then View loaded paper.  
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DEFAULT: this status appears when an HP paper is loaded. Unless you experience image-quality  
problems in your printed image, such as banding or graininess, HP recommends that you do not  
calibrate the paper advance.  
RECOMMENDED: this status appears when you create a new paper. The paper advance values for this  
paper are inherited from the family type. HP recommends that you perform a paper advance calibration  
to optimize the values.  
OK: this status indicates that the loaded paper has been calibrated previously. However, you might need  
to repeat the calibration if you experience image-quality problems, such as banding or graininess in  
your printed image.  
NOTE: Whenever you update the printer firmware, the paper-advance calibration values are reset to  
the factory default. See Update the printer firmware on page 143.  
NOTE: Colored papers, glossy canvas, and transparent materials such as translucent bond, clear film,  
natural tracing paper, and vellum are not suitable for paper-advance calibration.  
Overview of the paper advance procedure  
1.  
On the front panel, select the  
icon, and then select Image quality maintenance > Paper advance  
calibration > Calibrate paper advance. The printer automatically calibrates the paper-advance and  
prints a paper advance calibration image.  
2. Wait until the front panel shows the status screen, and then reprint your image.  
NOTE: The calibration procedure takes approximately six minutes. The front-panel display shows any  
errors in the process.  
If you are satisfied with your image, continue using this calibration for your paper type. If you see  
improvement in your image, continue with step 3. If you are dissatisfied with the calibration, return to  
the default calibration. See Return to the default calibration on page 44.  
3.  
To fine-tune the calibration, select the  
icon, and then select Image quality maintenance > Paper  
advance calibration > Adjust paper advance.  
4. Select the percentage of change from -100% to 100%. To correct light banding, decrease the  
percentage. To correct dark banding, increase the percentage.  
5. Press the OK key on the front panel to save the value.  
6. Wait until the front panel shows the status screen, and then reprint your image.  
Return to the default calibration  
Returning to the default calibration sets all the paper-advance calibration to zero. To return to the default  
paper advance-calibration value, you must reset the calibration.  
1.  
On the front panel, select the  
icon, and then select Image quality maintenance > Paper advance  
calibration > Reset paper advance.  
2. Wait until the front panel shows that the operation has been successfully completed before you press  
the Back key to return to the Ready screen.  
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Download paper presets  
Each supported paper type has its own characteristics. The printer changes the way it prints on each different  
paper type. For example, some might need more ink and some might require a longer drying time. The printer  
requires a description of the requirements of each paper type. This description is called the “paper preset”.  
The paper preset contains the ICC profile, which describes the color characteristics of the paper. It also  
contains information about other characteristics and requirements of the paper that are not directly related  
to color. Existing paper presets for your printer are installed in the printer's software.  
Your printer contains paper presets for only the most commonly used paper types. If you buy a paper type for  
which your printer has no preset, you cannot select that paper type in the front panel.  
You can assign a preset for a new paper type in three ways:  
Use an HP factory paper preset by selecting the closest category and type on the front panel or in the  
HP Designjet Utility  
NOTE: Because colors might not be accurate, this method is not recommended for high-quality prints.  
Download the correct paper preset from: http://www.hp.com/go/Z6600/paperpresets/ or  
http://www.hp.com/go/Z6800/paperpresets/ according to your printer model.  
NOTE: HP provides presets for HP paper types only. If you do not find the paper preset that you want  
on the Web, it might have been added to the latest firmware for your printer. Check the firmware  
release notes for information. See Update the printer firmware on page 143.  
Add a custom paper type. See Use non-HP paper on page 45, and create an ICC profile for either HP or  
non-HP papers.  
Use non-HP paper  
HP paper has been fully tested with the printer and can be expected to give the best print quality.  
However, you can print on paper from any manufacturer. Before doing so, add the custom paper type and  
allow the printer to run a color calibration. You can add a custom paper by using the HP Color Center in the HP  
Designjet Utility.  
NOTE: If you have already selected Custom paper > Add Custom Paper from the HP Designjet Utility, the  
first Add New Paper screen appears and you can start this procedure at step 4.  
1. Go to the Color Center in the HP Designjet Utility.  
2. Select Manage Papers.  
3. In Windows, select Add new paper. In Mac OS X, click +.  
4. Type the paper name.  
TIP: If you use the commercial name of the paper, other users will be able to recognize it easily.  
5. Select a paper category. This is important, because it determines a number of basic parameters for  
printer-paper interaction, taking into account the properties of both sides of the paper.  
TIP: In some cases, you may need to experiment with different paper categories in order to find out  
which one works best in practice.  
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TIP: You can get information about the characteristics of each HP paper type from the front panel:  
select the icon, then Paper types list > Paper category > Paper type > View paper details. This  
may help you to match your non-HP paper with a similar HP paper type.  
6. Load the custom paper. See Load a roll into the printer on page 33.  
7. Click Next. The printer performs a color calibration and prints a calibration chart. This can take up to 10  
minutes.  
NOTE: For more information on the processes available in the Color Center, for the Z6800 see A  
8. After the new calibration parameters are calculated and stored, you are reminded to create an ICC  
profile. Click Done. The custom paper is added to the paper category you selected.  
9. To create an ICC profile, which allows you to print on your paper with the best possible color accuracy,  
for the Z6800 see Color profiling on page 102, and for the Z6600 see Color profiling on page 106.  
10. Perform paper advance calibration (see Perform paper advance calibration on page 43). The default  
paper advance values for your custom paper are inherited from the paper category, but can probably be  
improved by calibration.  
Cancel the drying time  
Press the Form Feed and Cut key on the front panel.  
CAUTION: A print that has not dried sufficiently can suffer from quality problems.  
Change the drying time  
You can use the HP Designjet Utility to change the drying time for a particular paper type, to accommodate  
special printing conditions.  
1. Open the HP Color Center.  
2. Select Paper preset management.  
3. Select Change printing properties.  
4. Select the paper category.  
5. Select the paper type.  
6. Choose a drying time from the Dry Time drop-down menu.  
NOTE: The text box to the right of the drop-down menu will not display the time in seconds when the  
Automatic option is selected (it is selected by default for all paper types). This is because the  
Automatic option means that the printer will calculate the optimal drying time for you depending on  
the temperature at printing time, and therefore it cannot be known in advance.  
You can turn off all drying time for all paper types by selecting the  
icon, then Print retrieval > Select  
drying time > Off.  
For more information about drying time, see Drying time on page 27.  
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Printing paper info  
The Printing paper info option is enabled by default; it allows the printer to estimate the remaining roll  
length by reading a barcode that is printed on the leading edge of the roll whenever the paper is unloaded.  
When you load a new, unused roll, there is no barcode already printed on it, so the front panel will ask you for  
the length. The length printed on the barcode at unloading time is calculated from the length you declare at  
the start, minus the length that has been printed.  
NOTE: If you declare at loading time that the length of the roll is unknown, and then later reload the same  
roll, the front panel will request the length again.  
To disable the Printing paper info option, select the  
icon in the printer's front panel, and then select  
Printing preferences > Paper options > Disable printing paper info. In this case, the length will not be  
requested, and the barcode will be neither printed nor read.  
Feed and cut the paper  
If you press the Form feed and cut key on the front panel, the printer advances the paper and makes a  
straight cut across the front edge. There are several possible reasons why you might want to do this.  
To trim the leading edge of the paper if it is damaged or not straight.  
To feed and cut the paper when the automatic cutter has been disabled.  
To cancel the waiting time and print the available pages immediately, if the printer is waiting to nest  
more pages.  
NOTE: The printheads are serviced after each print, and the paper cannot be cut until the process  
completes, so you may notice a delay.  
CAUTION: Remove the cut piece from the output tray. If strips or short prints are left in the output tray, the  
printer could jam.  
Store the paper  
The following are tips for storing paper:  
Always keep unused rolls wrapped in the plastic wrap to prevent discoloration. Rewrap partially used  
rolls if they are not being used.  
Do not stack rolls.  
Allow all paper types to adapt to room conditions out of the packaging for 24 hours before printing.  
Handle film and glossy paper by the edges or wear cotton gloves. Skin oils can be transferred to the  
paper, leaving fingerprint marks.  
Keep the paper tightly wound on the roll throughout the loading and unloading procedures. If the roll  
starts to unwind, it can become difficult to handle.  
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Order paper  
The following paper types are currently provided for use with your printer.  
NOTE: This list is likely to change over the course of time. For the latest information, see  
Key to availability:  
(A) indicates papers available in Asia (excluding Japan)  
(C) indicates papers available in China  
(E) indicates papers available in Europe, the Middle East and Africa  
(J) indicates papers available in Japan  
(L) indicates papers available in Latin America  
(N) indicates papers available in North America  
If the part number is not followed by parentheses, the paper is available in all regions.  
Table 4-3 Roll paper  
Paper type  
g/m²  
Length  
Width  
Part numbers  
HP Photographic Paper  
HP Universal Instant-dry Gloss Photo  
Paper  
200  
30.5 m (100 ft)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
1067 mm (42 in)  
1067 mm (42 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1270 mm (50 in)  
1524 mm (60 in)  
1067 mm (42 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
1524 mm (60 in)  
Q6574A  
Q6575A  
Q6576A  
Q6578A  
61 m (200 ft)  
Q8754A (ELN)  
Q8756A (ELN)  
Q6579A  
HP Universal Instant-dry Satin Photo  
Paper  
200  
30.5 m (100 ft)  
Q6580A  
Q6581A  
Q6582A (NLAJ)  
Q6583A  
61 m (200 ft)  
Q8755A (ELN)  
Q8757A (NLE)  
Q8916A  
HP Everyday Instant-dry Gloss Photo  
Paper  
235  
30.5 m (100 ft)  
Q8917A  
Q8918A  
Q8919A  
61 m (200 ft)  
CG841A(E)  
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Table 4-3 Roll paper (continued)  
Paper type  
g/m²  
Length  
Width  
Part numbers  
Q8920A  
HP Everyday Instant-dry Satin Photo  
Paper  
235  
30.5 m (100 ft)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1270 mm (50 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1270 mm (50 in)  
1524 mm (60 in)  
610 mm (24 in)  
1118 mm (44 in)  
Q8921A  
Q8922A  
Q8923A  
61 m (200 ft)  
22.9 m (75 ft)  
30.5 m (100 ft)  
CG842A(E)  
Q7991A  
HP Premium Instant-dry Gloss Photo  
Paper  
260  
260  
300  
Q7993A  
Q7995A  
Q7997A (NALJ)  
Q7999A  
HP Premium Instant-dry Satin Photo  
Paper  
22.9 m (75 ft)  
30.5 m (100 ft)  
Q7992A  
Q7994A  
Q7996A  
Q7998A (NALJ)  
Q7999A  
HP Professional Instant-dry Satin  
Photo Paper  
15.2 m (50 ft)  
Q8000A  
Q8840A (AEN)  
TIP: The inks used by your printer will fade very quickly on instant-dry photo papers. If you plan to display the prints for more than  
two weeks, you should laminate them to achieve longer life.  
HP Premium Matte Photo Paper  
210  
30.5 m (100 ft)  
610 mm (24 in)  
914 mm (36 in)  
CG459B  
CG460B  
HP Backlit Material  
HP Premium Vivid Color Backlit Film  
285  
30.5 m (100 ft)  
914 mm (36 in)  
1067 mm (42 in)  
1270 mm (50 in)  
1372 mm (54 in)  
1524 mm (60 in)  
C8747A  
C8748A (AEN)  
CG924A (A)  
Q8749A  
Q8750A  
HP Self-Adhesive Material  
HP Everyday Adhesive Matte  
Polypropylene  
120  
22.9 m (75 ft)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
C0F18A  
C0F19A  
C0F20A  
C0F22A  
168 with  
liner  
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Table 4-3 Roll paper (continued)  
Paper type  
g/m²  
Length  
Width  
Part numbers  
C0F28A  
HP Everyday Adhesive Gloss  
Polypropylene  
120  
22.9 m (75 ft)  
914 mm (36 in)  
1067 mm (42 in)  
C0F29A  
168 with  
liner  
HP Colorfast Adhesive Vinyl  
HP Universal Adhesive Vinyl  
HP Banner and Sign Material  
190  
12.2 m (40 ft)  
20 m (66 ft)  
914 mm (36 in)  
1372 mm (54 in)  
C0F08A  
C0F08A (EN)  
345 with  
liner  
150  
914 mm (36 in)  
1067 mm (42 in)  
C2T51A (EN)  
C2T52A (EN)  
290 with  
liner  
HP Durable Banner with DuPont Tyvek 133  
22.9 m (75 ft)  
15.2 m (50 ft)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1372 mm (54 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1270 mm (50 in)  
1524 mm (60 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
C0F12A  
C0F13A  
C0F14A  
HP Opaque Scrim  
460  
120  
Q8675A (N)  
Q1898B (AEN)  
Q1899B (AEN)  
Q1901B (NA)  
Q1902B (AEN)  
CH022A (EN)  
CH023A (EN)  
CH025A (EN)  
CH026A (EN)  
CH027A (EN)  
C2T53A (AEN)  
C2T54A (AEN)  
C5G02A (AEN)  
HP Everyday Matte Polypropylene  
30.5 m (100 ft)  
61 m (200 ft)  
22.9 m (75 ft)  
HP Premium Matte Polypropylene  
140  
80  
HP Bond and Coated Paper  
HP Super Heavyweight Plus Matte  
Paper  
45.7 m (150 ft)  
175 m (574 ft)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
914 mm (36 in)  
Q1396A  
Q1397A  
Q1398A  
Q8751A (NLE)  
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Table 4-3 Roll paper (continued)  
Paper type  
g/m²  
Length  
Width  
Part numbers  
C1860A (NL)  
C6035A (EAJ)  
C1861A (NL)  
C6036A (EAJ)  
C6810A  
HP Bright White Inkjet Paper  
90  
45.7 m (150 ft)  
610 mm (24 in)  
914 mm (36 in)  
91.4 m (300 ft)  
45.7 m (150 ft)  
914 mm (36 in)  
HP Universal Coated Paper  
90  
610 mm (24 in)  
Q1404A (NEAJ)  
Q1405A (NEAJ)  
Q1406A (NEAJ)  
Q1408A (NEAJ)  
Q1412A (NEAJ)  
Q1413A  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
610 mm (24 in)  
HP Universal Heavyweight Coated  
Paper  
125  
90  
30.5 m (100 ft)  
45.7 m (150 ft)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
420 mm (16.54 in) (A2)  
594 mm (23.39 in) (A1)  
610 mm (24 in)  
Q1414A (NEAJ)  
Q1416A (NEAJ)  
Q1443A (J)  
Q1442A (EJ)  
C6019B  
HP Coated Paper  
841 mm (33.11 in) (A0)  
914 mm (36 in)  
Q1441A (EJ)  
C6020B  
1067 mm (42 in)  
1372 mm (54 in)  
914 mm (36 in)  
C6567B  
C6568B  
91.4 m (300 ft)  
30.5 m (100 ft)  
C6980A  
HP Heavyweight Coated Paper  
130  
610 mm (24 in)  
C6029C (AEJN)  
C6030C  
914 mm (36 in)  
1067 mm (42 in)  
1372 mm (54 in)  
C6569C  
C6568B  
C6570C (AEJN)  
C6977C  
1524 mm (60 in)  
1067 mm (42 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
67.5 m (225 ft)  
30.5 m (100 ft)  
Q1956A (EN)  
Q1957A (EN)  
Q6626B  
HP Super Heavyweight Plus Matte  
Paper  
210  
Q6627B  
Q6628B  
Q6630B  
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Table 4-3 Roll paper (continued)  
Paper type  
g/m²  
90  
Length  
Width  
Part numbers  
HP Technical Paper  
HP Special Inkjet Paper  
45.7 m (150 ft)  
45.7 m (150 ft)  
610 mm (24 in)  
51631D (ELN)  
51631E  
914 mm (36 in)  
HP Natural Tracing Paper  
90  
594 mm (23.39 in) (A1)  
610 mm (24 in)  
Q1439A (J)  
C3869A (AEN)  
C3868A (AELN)  
914 mm (36 in)  
HP Film (Technical and Graphic)  
HP Clear Film  
174  
160  
22.9 m (75 ft)  
38.1 m (125 ft)  
610 mm (24 in)  
914 mm (36 in)  
610 mm (24 in)  
914 mm (36 in)  
C3876A (AEN)  
C3875A  
HP Matte Film  
51642A (AEJN)  
51642B  
HP Fine Art Printing Material  
HP Professional Matte Canvas  
430  
400  
15.2 m (50 ft)  
15.2 m (50 ft)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
914 mm (36 in)  
1067 mm (42 in)  
1524 mm (60 in)  
610 mm (24 in)  
914 mm (36 in)  
1067 mm (42 in)  
610 mm (24 in)  
914 mm (36 in)  
Q8673B (ELN)  
Q8671A (ELN)  
Q8674A (ELN)  
Q8672A (ELN)  
Q8708B  
HP Collector Satin Canvas  
Q8709A  
Q8710A  
Q8711A (ELN)  
Q8705A  
HP Artist Matte Canvas  
380  
350  
270  
15.2 m (50 ft)  
15.2 m (50 ft)  
30.5 m (100 ft)  
Q8706A  
Q8707A  
HP Universal Matte Canvas  
HP Matte Litho-realistic Paper  
C2T50A  
Q8713A (EN)  
Q8714A (EN)  
Q7972A (ELN)  
Q7973A (ELN)  
Non-recommended paper types  
In many cases, paper types that HP does not support might be compatible with your printer. However, the  
following paper types are unlikely to give satisfactory results:  
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Photo paper that swells  
Brochure paper  
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5 Handle the ink system  
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Ink system components  
Ink cartridges  
The printer's ink cartridges provide ink to the printheads: - For the Z6800: matte black, chromatic red,  
magenta, yellow, light magenta, cyan, photo black and light gray - For the Z6600: matte black, yellow, light  
magenta, cyan, photo black and light gray  
Ink cartridges require no maintenance or cleaning. When each ink cartridge is shaken vigorously before  
installation, and inserted correctly into its slot, the ink will flow to the printheads. Because the printheads  
control the amount of ink that is transferred to the page, high-quality printing results continue even when  
the ink levels are getting low.  
CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these elements  
are sensitive to electrostatic discharge. Such devices are called ESD-sensitive devices. See Glossary  
on page 219. Electrostatic discharges are one of the main hazards to electronics products. This type of  
damage can reduce the life expectancy of the device.  
Each ink cartridge can be used only in a specific region of the world, as indicated by the letter A, B, or C after  
“773” on the cartridge label (see Order ink supplies on page 79). If you move the printer to a different  
region, you can change the region of your printer once in the following way:  
1.  
At the front panel, select the  
icon.  
2. Highlight Replace ink cartridges, but do not select it.  
3. Press the Cancel key and the Down key at the same time, and hold them down for at least two seconds.  
4. The front panel displays a series of warning messages. In response to each message, press the Cancel  
key to cancel the process, or the OK key to confirm that you wish to continue.  
5. The front panel prompts you to select your region: see Select the printer region on page 56.  
If you change the region of the printer, of course you will need to install the correct ink cartridges for the new  
region.  
Select the printer region  
1. The front panel prompts you to select the region where the printer is located:  
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2. A map of the world is shown with the selected region emphasized.  
3. To see a detailed list of the countries included in that region, press the down arrow.  
Once you agree with the selection, you can press OK to continue.  
4. At the end of the process, an information screen appears about the region selected.  
5. If you press OK, the printer restarts.  
Replace ink cartridges  
To check the ink levels in the ink cartridges, select the  
icon, then View ink levels.  
The front panel warns you when cartridge ink level is low. When a cartridge is empty, the printer stops  
printing and the front panel provides an explanation.  
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HP recommends that you replace the empty cartridge with a new HP cartridge. See Order ink supplies  
The use of refilled or non-HP ink cartridges has several serious disadvantages:  
There is some risk of damaging the printer. In this case the printer warranty will not be valid for any  
printer repairs that are related to the cartridge, nor for any problems due to ink contamination.  
You will invalidate the warranty of all printheads of the same color used in the printer subsequently,  
unless and until the whole ink system (including ink tubes) is replaced.  
Print quality may be impaired.  
The printer will be unable to estimate the ink level in the cartridge, and will report it as empty.  
To force the printer to accept cartridges that it believes to be empty, follow these instructions:  
1. Install the cartridge in the printer (see Insert an ink cartridge on page 61).  
2. The front panel will complain that the cartridge is empty, and the cartridge removal process will start.  
Press the Cancel key to stop this automatic process.  
3.  
At the front panel, select the  
icon.  
4. Highlight Replace ink cartridges, but do not select it.  
5. Press the Cancel key and the Up key at the same time, and hold them down for at least two seconds.  
6. The front panel displays a series of warning messages. In response to each message, press the Cancel  
key to cancel the process, or the OK key to confirm that you wish to continue.  
When you have pressed OK in response to all warning messages, the front panel will give the usual ink  
cartridge status display, but the cartridge will be shown as empty with a warning sign.  
Printheads  
The printheads are connected to the ink cartridges. They use jet action to put ink on the paper. Each  
printhead has two ink-cartridge connection points and two sets of nozzles, which means that each printhead  
prints in two different colors. For example, the printhead below prints in magenta and yellow.  
The printheads are extremely durable and do not need to be replaced every time an ink cartridge is replaced.  
They provide excellent results even when the ink cartridges contain a low level of ink.  
To maintain optimum print quality, the printheads are automatically tested at regular intervals, and  
automatically serviced when necessary. This takes a little time and can occasionally delay printing.  
When a printhead eventually needs to be replaced, the front panel will display a message.  
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To check the status of the printheads, select the  
icon, then View printhead status.  
CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these elements  
are sensitive to electrostatic discharge. Such devices are called ESD-sensitive devices. See Glossary  
on page 219. Electrostatic discharges are one of the main hazards to electronics products. This type of  
damage can reduce the life expectancy of the device.  
Maintenance cartridge  
Use the maintenance cartridge to clean and maintain the printheads, ensure the best possible print quality,  
and seal the printheads when they are not in use to prevent them from drying out.  
NOTE: The maintenance cartridge contains liquid. Therefore, store any maintenance cartridges upright and  
on a flat surface.  
Ink system tips  
For best results, always follow these guidelines:  
Install the ink cartridges, printheads, and maintenance cartridge before the warranty end date.  
Follow the instructions on the front panel during installation.  
Allow the printer and the maintenance cartridge to clean the printheads automatically.  
Avoid unnecessary removal of the ink cartridges and printheads.  
The ink cartridges should never be removed while the printer is printing. They should be removed only  
when the printer is ready for you to replace them. The front panel guides you through the removal and  
Make sure that you comply with all applicable laws and regulations when disposing of ink system  
consumables.  
NOTE: Shake the ink cartridges vigorously before installing them. See Insert an ink cartridge on page 61.  
Work with ink system components  
Remove an ink cartridge  
Ink cartridges should be removed for the following two reasons:  
The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing. You  
can use the remaining ink in the first cartridge at a more convenient time.  
The ink cartridge is empty or faulty, and you must replace it to continue printing.  
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CAUTION: The procedure to remove an ink cartridge must be initiated from the front panel. Do not remove  
an ink cartridge until the front panel prompts you.  
CAUTION: Remove an ink cartridge only if you are ready to insert another one.  
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the  
printer from moving.  
1.  
At the front panel, select the  
icon, then select Replace ink cartridges.  
2. Grip the blue tab in front of the cartridge that you want to remove.  
3. Pull the blue tab down and then pull it outwards, towards you.  
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4. The cartridge comes out, in its drawer.  
5. Lift the cartridge out of its drawer.  
NOTE: Avoid touching the end of the cartridge that is inserted into the printer, because the connection  
might be coated with ink.  
NOTE: If necessary, store a partially-used ink cartridge in the same position as if it were inserted in  
the printer. Avoid using a partially-used cartridge that has been stored on its end.  
6. The front-panel display identifies the missing ink cartridge.  
Insert an ink cartridge  
1. Pick up the new ink cartridge and find the label that identifies the ink color. Hold the ink cartridge so  
that you can see the label at the top of the side that is facing you.  
2. Check that the colored label above the empty slot in the printer matches the color of the label on the  
cartridge.  
3. Shake the cartridge vigorously for about 15 seconds.  
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4. Insert the ink cartridge into the cartridge drawer.  
5. Slide the drawer and cartridge into the slot until they lock into position.  
If you have difficulty, see Cannot insert an ink cartridge on page 174.  
6. The front-panel display confirms that all cartridges have been correctly inserted.  
Remove a printhead  
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the  
printer from moving.  
Printhead replacement must be performed after the printer has been turned on with the hard power switch at  
the back of the printer.  
1.  
At the front panel, select the  
icon, then select Replace printheads.  
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2. The printer moves the carriage into the correct position.  
CAUTION: If the carriage remains in the removal position for more than 3 minutes without inserting or  
removing any printheads, it will attempt to return back to its home position to the right.  
3. When the carriage has stopped moving, the front panel prompts you to open the printer window.  
4. Locate the carriage on the right side of the printer.  
5. Pull up and release the latch on top of the carriage.  
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6. Lift up the cover. This provides access to the printheads.  
7. To remove a printhead, lift up the blue handle.  
8. Using the blue handle, gently disengage the printhead.  
9. Gently pull the blue handle upward until the printhead is released from the carriage.  
CAUTION: Do not pull abruptly. That action can damage the printhead.  
10. The front-panel display identifies the missing printhead.  
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Insert a printhead  
1. Remove the orange protective caps by pulling them down.  
2. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that  
the colored label on the printhead matches the colored label of the carriage slot into which the  
printhead is to be inserted.  
3. Insert the new printhead into its correct slot in the carriage.  
CAUTION: Insert the printhead slowly and vertically, straight down. It can be damaged if you insert it  
too quickly, or at an angle, or if you rotate it as you insert it.  
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4. Push down as indicated by the arrow.  
CAUTION: You might feel some resistance when installing the new printhead, so you need to press it  
down firmly but smoothly. You should hear a beep and see confirmation on the front-panel display that  
the printhead has been inserted. If you have difficulty, see Cannot insert a printhead on page 174.  
5. Insert all of the other printheads that need to be installed, and close the carriage cover.  
6. Make sure that the end of the blue handle catches the wire loop on the near side of the carriage.  
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7. Lower the handle to rest on the carriage cover.  
When all of the printheads have been inserted correctly and the printer has accepted them, the printer  
beeps.  
NOTE: If the printer does not beep when you insert the printhead and the Replace message appears  
on the front-panel display, you might need to reinsert the printhead.  
8. Close the printer window.  
9. The front-panel display confirms that all of the printheads are correctly inserted. The printer starts  
checking and preparing the printheads. The default routine process, when all printheads are changed,  
takes about 18 minutes. If the printer identifies a problem when preparing the printheads, the process  
takes longer, up to 30 minutes. For a single printhead insertion, the time varies between 10 and 20  
minutes. After all printheads are checked and prepared, the printhead realignment procedure runs  
automatically if paper is loaded. See Align the printheads on page 71.  
Clean (recover) the printheads  
To clean the printheads (which often enables them to recover from problems), go to the printer's front panel  
and select the icon, then select Clean printheads. Specify which printheads you would like to clean. You  
can clean all of the printheads or only some of them.  
Cleaning all printheads takes about 5 minutes. Cleaning any two printheads takes about 3 minutes.  
NOTE: Cleaning all printheads uses more ink than cleaning a single pair.  
NOTE: HP recommends that you purge the ink from the printheads before printing a job if the printer has  
been turned off for more than six weeks or if you are experiencing inconsistent colors from print to print  
after long storage periods. Purging the ink from the printheads helps to ensure maximum color consistency;  
it is not a remedy for poor printhead health.  
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Clean the electrical connections on a printhead  
It is possible that the printer will not recognize a printhead after it has been installed. This can happen when  
ink builds up on the electrical connections between the printhead and the printhead carriage. Under these  
circumstances, HP recommends that you clean the electrical connections on the printhead. However, routine  
cleaning of the connections when no problems are apparent is not recommended.  
Use an absorbent lint-free cloth, slightly dampened with isopropyl alcohol, to clean the electrical  
interconnects on both the printhead carriage and the printhead if the Reseat or Replace message persists  
next to the printhead on the front-panel display.  
1. Open the printhead carriage latch and extract the printhead that is causing the problem, as indicated on  
the front panel. See Remove a printhead on page 62.  
2. Cover your finger with the cloth and insert it into the printhead slot at the back.  
CAUTION: If the carriage remains in the central part of the printer for more than 7 minutes, it  
attempts to return to its home position to the right.  
3. Rub the cloth against the electrical contacts with a light force along the entire depth of the flex  
connector. Try to avoid picking up any ink deposit that may have accumulated on the bottom surface of  
the slot.  
4. Take special care to clean all contacts thoroughly, including the ones at the lowest point of the  
connector.  
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5. Using the same cloth, clean the strip of electrical contacts on the printhead (unless the printhead is  
new). Avoid touching the printhead nozzles.  
CAUTION: Do not touch the surface of the printhead that contains the nozzles, because the nozzles  
are easily damaged.  
6. After waiting a few moments to allow both connectors to dry, replace the printhead into the printhead  
7. Wash or dispose of the cloth. Take care to prevent the transfer of ink onto hands and clothing.  
If the front panel continues to show the Reseat or Replace message, replace the printhead or contact your  
HP customer service representative.  
Clean the printhead drop detector  
The printhead drop detector is a sensor that detects which nozzles on the printheads are not printing, so that  
other nozzles can substitute for them. If particles block the sensor (such as fibers, hair or small pieces of  
paper), print quality is affected.  
When the front panel displays a warning message that the drop detector needs cleaning, you are  
recommended to clean it. If you do not clean it immediately, the printer continues working normally, but the  
front panel display continues to show the warning.  
CAUTION: Wear gloves to avoid getting ink on your hands.  
1.  
On the printer's front panel, select the  
icon, then select Replace printheads.  
2. Turn off the printer at the front panel.  
3. To avoid an electric shock, switch the printer off and unplug it.  
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4. Open the printer window.  
5. Find the printhead drop detector to the right of the printhead carriage.  
6. Remove any debris blocking the printhead drop detector.  
7. With a dry, lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris.  
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8. Close the printer window.  
9. Plug in and switch on the printer.  
10. Power the printer on at the front panel.  
Align the printheads  
Precise alignment between printheads is essential for accurate colors, smooth color transitions and sharp  
edges in graphical elements. Your printer has an automatic printhead alignment process which runs  
whenever a printhead has been accessed or replaced.  
If the paper has jammed or you are experiencing problems with color accuracy, you may need to align the  
printheads.  
NOTE: If the paper has jammed, it is recommended that you reinsert the printheads and initiate the  
realignment procedure from the Image Quality Maintenance menu  
.
CAUTION: Do not use transparent or semi-transparent paper to align the printheads.  
Reinsert printheads procedure  
1. If the realignment process is running and the wrong paper is loaded, press the Cancel key on the front  
panel.  
CAUTION: Do not print if the realignment process has been canceled. You can restart the alignment  
with the Image Quality Maintenance menu procedure.  
2. Load the paper you wish to use, see Handle the paper on page 25. It should be at least 457.2 mm (18 in)  
wide.  
CAUTION: Do not use transparent or semi-transparent paper to align the printheads.  
3. Remove and re-insert all the printheads, see Remove a printhead on page 62 and Insert a printhead  
on page 65. This starts the printhead alignment procedure.  
4. Ensure the window is closed, as a strong light source near the printer during printhead realignment can  
affect alignment.  
5. The process takes about six minutes. Wait until the front-panel display shows the process complete  
before using the printer.  
NOTE: The printer prints a calibration image. Do not worry about the image. The front-panel display  
shows any errors in the process.  
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Image Quality Maintenance menu procedure  
1. Load the paper you wish to use, see Handle the paper on page 25. It should be at least 457.2 mm (18 in)  
wide.  
CAUTION: Do not use transparent or semi-transparent paper to align the printheads.  
2.  
From the front panel, select the Image Quality Maintenance menu icon  
printer checks to see if it has enough paper to run the realignment.  
, then Align printheads. The  
3. If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.  
Ensure the window is closed, as a strong light source near the printer during printhead realignment can  
affect alignment.  
4. The process takes about five minutes. Wait until the front-panel display shows the process complete  
before using the printer.  
Scanning errors during alignment  
If the alignment process fails, a Scanning problems message appears on the front panel. This means that the  
alignment has not completed successfully. Therefore the printer is not aligned and the alignment should be  
repeated before printing with good image quality. The problem may be due to:  
The paper used was not valid, repeat the alignment with valid paper  
Printhead health problems, clean printheads, see Clean the printheads on page 174  
The alignment was done with the window open, repeat the alignment with the window closed  
If the problem persists after using valid paper, cleaning the printheads and keeping the window closed, there  
may be a failure in the scanning system needing reparation or the printheads, although clean, may not work  
and need to be replaced.  
The Image Diagnostics Print  
The Image Diagnostics Print consists of patterns designed to highlight printhead reliability problems. It helps  
you to check the performance of the printheads that are currently installed in your printer, and whether any  
printhead suffers from clogging or other problems.  
To print the Image Diagnostics Print:  
1. Use the same paper type that you were using when you detected a problem.  
2.  
Use the  
key on the front panel to check that the selected paper type is the same as the paper type  
loaded into the printer.  
3.  
At the printer's front panel, select the Image Quality Maintenance menu icon  
, then Print  
diagnostic image.  
It takes about two minutes to print the Image Diagnostics Print.  
The print is divided into two parts, both of which test printhead performance.  
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Part 1 (top) consists of rectangles of pure colors, one for each printhead. This part represents the print  
quality that you will get from each color.  
Part 2 (bottom) consists of small dashes, one for each nozzle on each printhead. This part complements  
the first, and aims more specifically to detect how many faulty nozzles each printhead has.  
Please look carefully at the print. The names of the colors are shown above the rectangles and in the center  
of the patterns of dashes.  
Figure 5-1 Image Diagnostics Print Z6800  
Figure 5-2 Image Diagnostics Print Z6600  
First look at the upper part of the print (part 1). Each colored rectangle should be a uniform color without any  
horizontal lines across it.  
Then look at the bottom part of the print (part 2). For each individual colored pattern, check that most of the  
dashes are present.  
If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, the printhead  
responsible needs cleaning. However, if the rectangles look solid, do not worry about just a few missing  
dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles.  
Here is an example of a gray printhead in a good state:  
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And here is an example of the same printhead in a bad state:  
Corrective action  
1. Clean any faulty printheads (see Clean the printheads on page 174). Then reprint the Image Diagnostics  
Print to see whether the problem has been solved.  
2. If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see  
whether the problem has been solved.  
3. If the problem remains, consider cleaning your printheads manually (see Clean the printheads  
on page 174). You could also try reprinting your current print job, in case it now prints satisfactorily.  
4. If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you when  
this is necessary, but it may be worth trying even if the printer has not suggested it. See Clean the  
5. If the problem still remains, replace any persistently faulty printheads (see Handle the ink system  
on page 55), or contact HP Support (see HP Customer Care on page 185).  
Remove the maintenance cartridge  
A message appears on the front panel when you must change the maintenance cartridge. Follow these  
precautions when removing a maintenance cartridge:  
Be careful not to get ink on your hands. Ink might be on, around, and inside the replaced maintenance  
cartridge.  
Always handle and store the replaced maintenance cartridge upright to avoid spilling any ink.  
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CAUTION: A message appears on the front panel when the maintenance cartridge is almost full and again  
when it is completely full and must be changed. You can ignore the alert and continue printing by pressing  
the OK key on the front panel. However, HP strongly recommends that you change the maintenance cartridge  
when prompted. Ignoring the alert can result in serious damage to the printer.  
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the  
printer from moving.  
1.  
At the front panel, select the  
icon, then select Replace maintenance ctg.  
2. The maintenance cartridge is located in a slot underneath the front panel, at the front of the printer.  
Open the door.  
3. The maintenance cartridge has a handle on the front. To remove the cartridge, press inward and upward  
as indicated by the arrow, until the cartridge is released.  
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4. Lift up the maintenance cartridge to remove it from the slot, and slide it out.  
Insert the maintenance cartridge  
The plastic bag in which the new maintenance cartridge comes can be used to dispose of the old maintenance  
cartridge.  
1. Insert the maintenance cartridge into the slot, in the direction indicated by the arrow.  
2. When the maintenance cartridge has been pushed all the way in, press inwards and downwards as  
indicated, until it clicks into place.  
NOTE: The front panel will not show the new maintenance cartridge until the door is closed.  
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3. When you have inserted the maintenance cartridge into the printer, close the door.  
NOTE: The printer needs all the ink cartridges, printheads and maintenance cartridge to be installed  
before it can continue.  
4. If no paper is loaded, the front panel will instruct you to load some.  
NOTE: Make sure that the printer window and the door to the right are closed after you replace the  
supplies. The printer will not print while these are open.  
Check the status of the ink system  
1. Access the Embedded Web Server. See Access the Embedded Web Server on page 18.  
2. Go to the Supplies page on the Main tab.  
The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the  
maintenance cartridge, and the loaded paper.  
View ink cartridge information  
You can view information about your ink cartridges using the front panel or the HP Designjet Utility.  
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Front panel procedure  
1.  
At the front panel, select the  
icon, then Ink cartridge information.  
2. Select the cartridge about which you want information.  
3. The front panel shows the following information:  
Color  
Product name  
Supported ink cartridges  
Product number  
Serial number  
Status  
Ink level, if known  
Total ink capacity in milliliters  
Expiration date  
Warranty status  
Manufacturer  
HP Designjet Utility procedures  
In the HP Designjet Utility for Windows, go to the Overview tab. The status of each cartridge appears  
when you select Supply Status > Cartridges.  
In the HP Designjet Utility for Mac OS X, select Printer Status.  
View printhead information  
The printer automatically checks and services the printheads after each print. Follow these steps to get more  
information on your printheads.  
1.  
At the front panel, select the  
icon, then Printhead information.  
2. Select the printhead for which you want to see information.  
3. The front panel shows the following information:  
Colors  
Product name  
Product number  
Serial number  
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Volume of ink it has used  
Warranty status  
You can also get most of this information without leaving your computer by using the HP Designjet Utility.  
NOTE: If the status is See warranty note, this indicates that non-HP ink is being used. Printer service or  
repairs required as a result of using non-HP ink are not covered under warranty. See the Legal Information  
document for detailed warranty implications.  
Order ink supplies  
You can order the following ink supplies for your printer.(*)  
Table 5-1 Ink cartridges  
Cartridge  
Part number  
Region  
Z6600  
Z6800  
HP 773B 775 ml Matte Black Designjet Ink Cartridge  
HP 773B 775 ml Chromatic Red Designjet Ink Cartridge  
HP 773B 775 ml Magenta Designjet Ink Cartridge  
HP 773B 775 ml Yellow Designjet Ink Cartridge  
HP 773B 775 ml Light Magenta Designjet Ink Cartridge  
HP 773B 775 ml Cyan Designjet Ink Cartridge  
HP 773B 775 ml Photo Black Designjet Ink Cartridge  
HP 773B 775 ml Light Gray Designjet Ink Cartridge  
HP 773C 775 ml Matte Black Designjet Ink Cartridge  
C1Q29A  
C1Q30A  
C1Q31A  
C1Q32A  
C1Q33A  
C1Q34A  
C1Q35A  
C1Q36A  
C1Q37A  
Asia, Pacific, Japan  
Asia, Pacific, Japan  
Asia, Pacific, Japan  
Asia, Pacific, Japan  
Asia, Pacific, Japan  
Asia, Pacific, Japan  
Asia, Pacific, Japan  
Asia, Pacific, Japan  
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Europe, Middle  
East, Africa  
HP 773C 775 ml Chromatic Red Designjet Ink Cartridge  
HP 773C 775 ml Magenta Designjet Ink Cartridge  
HP 773C 775 ml Yellow Designjet Ink Cartridge  
HP 773C 775 ml Light Magenta Designjet Ink Cartridge  
HP 773C 775 ml Cyan Designjet Ink Cartridge  
C1Q38A  
C1Q39A  
C1Q40A  
C1Q41A  
C1Q42A  
C1Q43A  
C1Q44A  
Europe, Middle  
East, Africa  
x
x
x
x
x
x
x
Europe, Middle  
East, Africa  
x
x
Europe, Middle  
East, Africa  
Europe, Middle  
East, Africa  
Europe, Middle  
East, Africa  
x
x
x
x
HP 773C 775 ml Photo Black Designjet Ink Cartridge  
HP 773C 775 ml Light Gray Designjet Ink Cartridge  
Europe, Middle  
East, Africa  
Europe, Middle  
East, Africa  
HP 773A 775 ml Matte Black Designjet Ink Cartridge  
HP 773A 775 ml Chromatic Red Designjet Ink Cartridge  
HP 773A 775 ml Magenta Designjet Ink Cartridge  
HP 773A 775 ml Yellow Designjet Ink Cartridge  
C1Q21A  
C1Q22A  
C1Q23A  
C1Q24A  
Americas  
Americas  
Americas  
Americas  
x
x
x
x
x
x
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Table 5-1 Ink cartridges (continued)  
Cartridge  
Part number  
C1Q25A  
Region  
Z6600  
Z6800  
HP 773A 775 ml Light Magenta Designjet Ink Cartridge  
HP 773A 775 ml Cyan Designjet Ink Cartridge  
HP 773A 775 ml Photo Black Designjet Ink Cartridge  
HP 773A 775 ml Light Gray Designjet Ink Cartridge  
Americas  
Americas  
Americas  
Americas  
x
x
x
x
C1Q26A  
x
x
x
C1Q27A  
C1Q28A  
(*) The Z6800 Photo Production Printer and the Z6600 Production Printer are also compatible with HP771 Ink  
Cartridges (all details available on hp.com).  
Table 5-2 Printheads  
Part  
Printhead  
Z6600  
Z6800  
number  
CE017A  
CE018A  
CE019A  
CE020A  
C1Q20A  
HP 771 Matte Black & Chromatic Red Designjet Printhead  
HP 771 Magenta & Yellow Designjet Printhead  
x
x
x
x
x
HP 771 Light Magenta & Light Cyan Designjet Printhead  
HP 771 Photo Black & Light Gray Designjet Printhead  
HP 773 Matte Black & Cyan Designjet Printhead  
x
x
Table 5-3 Maintenance cartridge  
Maintenance cartridge  
Part number  
HP 771 Designjet Maintenance Cartridge  
CH644A  
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Create a print job  
In order to print something, you must send it to the printer. This constitutes a print job, which is entered into  
the printer's print queue. There are two main ways of sending a print job to the printer:  
To print directly from a program, use the program's Print command as usual. When you select your  
printer, the printer driver is invoked to send your job to the printer.  
If you have a file that is already in a supported graphical format, you can use the Embedded Web Server  
to send it directly to the printer without going through a printer driver (see below).  
Using the Embedded Web Server to print files  
From the HP Designjet Utility or the Embedded Web Server, select Submit Job in the Job Center group. You  
will see the window below.  
Press the Add files button to choose the files from your computer that you want to print. The files must be in  
one of the following formats:  
PDF*  
PostScript*  
TIFF*  
JPEG*  
HP-GL/2  
CALS/G4  
*Only supported when PS/PDF Upgrade Kit is installed.  
NOTE: When you print to a file, the file should be in one of the above formats, but its name may have an  
extension such as .plt or .prn.  
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If the files are not in one of these formats, they will not be printed successfully.  
If the jobs have been generated with the appropriate settings (such as page size, rotation, resizing and  
number of copies), you can just press the Print button and they will be sent to the printer.  
If you need to specify printing settings, go to the Job settings section and select the options you need. Each  
option has explanatory text on the right, so that you can understand the behavior of each setting. Remember  
that, if you leave the setting as Default, the setting saved in the job will be used. If the job contains no  
setting, the setting in the printer will be used.  
Printing stored jobs  
When you print a file with the Embedded Web Server, you can mark the job to be stored permanently in the  
printer.  
If you select Stored jobs in printer in the Main tab of the Embedded Web Server, you will see a list of the  
stored jobs. The information displayed for each job includes:  
The name of the job  
The size of the job  
The date and time when the job was received by the printer  
The name given by the person who submitted the job  
You can click on the title of any column to sort the list by the information in that column.  
You can select one or more jobs in the list and perform the following operations on them by using the buttons  
at the top of the list.  
Print: The selected jobs are printed with the original settings. You will be able to see the progress of  
your jobs on the Job queue page.  
Advanced print: The settings of the selected jobs are displayed, and you can modify them. You can save  
the new settings by pressing the Save button, and print the jobs by pressing the Print button.  
The value of a setting is shown only if it has the same value in all of the selected jobs. Otherwise, a  
hyphen is shown.  
Delete: The selected jobs are permanently deleted from the printer.  
Select print quality  
The printer has various print-quality options because best-quality printing requires some loss of speed, while  
fast printing implies some reduction in print quality.  
Therefore, the standard print-quality selector is a slider that allows you to choose between quality and  
speed.  
Alternatively, you can select from the custom options: Best, Normal and Fast. If you select Fast, you can also  
select Economode, which uses a lower rendering resolution and consumes less ink. It therefore increases  
printing speed even further, but reduces print quality. Economode can be selected only from the custom  
options (not from the slider).  
There are also two supplementary custom options that may have an effect on print quality: Max. resolution  
and Unidirectional. See High-quality printing on page 85.  
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NOTE: In the Windows driver dialog, the rendering and printing resolutions for your job are displayed in the  
Paper/Quality tab. In the Mac OS X Print dialog, they are displayed in the Summary panel.  
You can select print-quality options in the following ways:  
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. If you  
select Standard Options, you will see a simple slider with which you can select speed or quality. If you  
select Custom Options, you will see the more specific options described above.  
In the Mac OS X Print dialog: go to the Paper/Quality panel and look at the Quality Options section. If  
you select Standard quality options, you will see a simple slider with which you can select speed or  
quality. If you select Custom quality options, you will see the more specific options described above.  
In the Mac OS X Print dialog: go to the Paper/Quality panel and move the print-quality slider to the far  
left ('Speed').  
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality. If you then  
select Standard options, you can choose between Speed and Quality. If you select Custom options,  
you will see the more specific options described above.  
Using the front panel: select the Setup menu icon  
, then Printing preferences > Print quality.  
NOTE: If you have set the print quality from your computer, that overrides the print-quality setting in  
the front panel.  
NOTE: You cannot change the print quality of pages that the printer is already receiving or has already  
received (even if they have not started to print yet).  
Print a draft  
You can specify fast draft-quality printing in the following ways:  
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move  
the print-quality slider to the extreme left ('Speed').  
In the Mac OS X Print dialog: go to the Paper/Quality panel and move the print-quality slider to the far  
left ('Speed').  
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality > Standard  
options > Speed.  
You can specify even faster draft-quality printing by using Economode, as follows. This is intended mainly for  
documents containing only text and line drawings.  
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Select  
Custom Options, then set the quality level to Fast and check the Economode box.  
In the Mac OS X Print dialog: go to the Paper/Quality panel and set the quality options to Custom, then  
set quality to Fast and check the Economode box.  
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality > Custom. Set  
Quality level to Fast, and Economode to On.  
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High-quality printing  
You can specify high-quality printing in the following ways:  
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move  
the print-quality slider to the extreme right ('Quality').  
In the Mac OS X Print dialog: go to the Paper/Quality panel and move the print-quality slider to the  
extreme right ('Quality').  
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality > Standard  
options > Quality.  
Printing is bidirectional by default (the printheads print when travelling in both directions across the paper),  
but you can choose Unidirectional printing for a further small improvement in quality at the expense of  
speed. This option is not available if you have chosen Fast print quality.  
If you have a high-resolution image  
If your image has a resolution greater than the rendering resolution (which you can see in the driver's Paper/  
Quality tab under Windows), print sharpness may be improved by selecting the Max. resolution option. This  
option is available only if you are printing on glossy paper and you have selected Best print quality.  
In the driver dialog (Mac OS X Print dialog): select custom instead of standard print-quality options,  
then check the Max. resolution box.  
On the Embedded Web Server's Submit Job page: select Basic settings > Print quality > Custom. Set  
Quality level to Best, and Max. resolution to Yes.  
NOTE: The Max. resolution option results in slower printing with photo papers, but it does not increase the  
amount of ink used.  
Select paper size  
The paper size can be specified in the following ways.  
NOTE: The paper size specified here should be the paper size in which the document was created. It is  
possible to rescale the document to a different size for printing. See Rescale a print on page 87.  
In the Windows driver dialog: select the Paper/Quality tab, then select your paper size from the  
Document Size list.  
In the Mac OS X Page Setup dialog: select your printer in the Format for popup menu, then Paper Size.  
NOTE: If your application offers no Page Setup dialog, please use the Print dialog.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Page size >  
Standard.  
Using the front panel: select the Setup menu icon  
Select paper size.  
, then Printing preferences > Paper options >  
NOTE: If you have set the paper size from your computer, that overrides the paper size setting in the  
front panel.  
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NOTE: If you have disabled skew checking, the paper length is estimated as four times the width.  
TIP: If your document is 330 × 483 mm (13 × 19 in), designed to fit on sheet paper of the same size, select  
the document size Super B/A3.  
Custom paper sizes  
To choose a non-standard paper size not shown in the list of paper sizes:  
Under Windows, there are two different ways:  
In the driver dialog, press the Custom button in the Paper/Quality tab, then specify the name and  
the dimensions of your new paper size, then click Save to save your new paper size. In the  
PostScript driver, to see your new custom size in the list of custom sizes, you need to exit the  
printer properties, then reenter them (and use the More button if necessary).  
NOTE: The driver will not allow you to create a paper size whose width exceeds its length.  
From the Start menu, select Printers, then from the File menu select Server Properties. In the  
Forms tab, check the Create a new form box, specify the name and dimensions of the new form,  
then click Save Form.  
NOTE: Such forms are not available when using a shared printer that is connected to a different  
computer.  
In the Mac OS X Page Setup dialog: select Paper Size > Manage Custom Sizes.  
NOTE: If your application offers no Page Setup dialog, please use the Print dialog.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Page size >  
Custom.  
Select margins options  
By default, the printer leaves a 5 mm (0.2 in) margin between the edges of your image and the edges of the  
paper. However, you can change this behavior in several ways.  
In the Windows driver dialog: select the Paper/Quality tab and then the Margins/Layout button.  
TIP: In the Windows PostScript driver, make sure you have made the right choice from the Document  
size list. You should select a 'no margins' document size if you intend to use the Oversize or Clip  
Contents By Margins options.  
In the Mac OS X Print dialog: select the Margins/Layout panel.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Layout/  
Margins.  
You will then see at least some of the following options.  
NOTE: Under Mac OS X, the available margins options depend on the paper size selected in the Page Setup  
dialog.  
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Standard. Your image will be printed on a page of the size you have selected, with a narrow margin  
between the edges of the image and the edges of the paper. The image should be small enough to fit  
between the margins.  
Oversize. Your image will be printed on a page slightly larger than the size you have selected. If you cut  
off the margins, you will be left with a page of the size you selected, with no margins remaining  
between your image and the edges of the paper.  
Clip Contents By Margins. Use this option when your image has white borders and a size equal to that  
of the paper you have selected. The printer will use the white border for its margins and you will get a  
page of size equal to that which is selected in the driver.  
Rescale a print  
You can send an image to the printer at a certain size but tell the printer to rescale it to a different size  
(normally larger). This may be useful if your software does not support large formats.  
You can rescale an image in the following ways:  
In the Windows driver dialog: go to the Features tab and look at the Resizing Options section.  
The Print document on option adjusts the image size to the paper size you have selected. For  
example, if you have selected ISO A2 as the paper size and you print an A3-sized image, it is  
enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer reduces a larger image  
to fit the A4 size.  
The % of actual size option enlarges the printable area of the original paper size (the page minus  
the margins) by the percentage indicated, then adds the margins to create the output paper size.  
In the Mac OS X Print dialog: select the Finishing panel, then Print document on to adjust the image  
size to the paper size you have selected. For example, if you have selected ISO A2 as the paper size and  
you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the  
printer reduces a larger image to fit the A4 size.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Resizing.  
The Standard and Custom options adjust the image size to the standard or custom paper size you  
have selected. For example, if you have selected ISO A2 as the paper size and you print an A3-  
sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer  
reduces a larger image to fit the A4 size.  
The % of actual size option enlarges the printable area of the original paper size (the page minus  
the margins) by the percentage indicated, then adds the margins to create the output paper size.  
Using the front panel: select the Setup menu icon  
Resize.  
, then Printing preferences > Paper options >  
If you are printing to a single sheet, you must ensure that the image can actually fit onto the sheet, otherwise  
the image will be clipped.  
Preview a print  
Previewing a print on the screen allows you to check the layout of the print before printing, which may help  
you to avoid wasting paper and ink on a bad print.  
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NOTE: If you load sheet paper with skew checking disabled, the printer does not measure the length of the  
sheet, so the print preview will not be a reliable guide to the final printout.  
To preview a print under Windows, you have the following options:  
Use your application's print preview option.  
Check the Show preview before printing option, which you can find in the driver's Paper/Quality  
tab and Features tab. The preview may be provided in different ways, depending on your printer  
and printer driver.  
To preview a print under Mac OS X, you have the following options:  
Use your application's print preview option.  
Only with PostScript upgrade: open the PDF menu at the bottom left of your application's Printing  
panel. Select the HP Print Preview option, which opens the HP Print Preview application to display  
the final appearance of your printed image. Printing features, such as the ability to change paper  
size, paper type, and print quality, or rotate the image, can be changed on the fly.  
To preview a print using the Embedded Web Server, select Basic settings > Hold for preview.  
Print 16-bit color images  
In a 16-bit RGB image, each of the three primary colors is encoded by a 16-bit value, so that each pixel takes  
up 48 bits.  
If you print your 16-bit color images through a printer driver, they will be reduced to 8-bit colors before they  
reach the printer.  
In order to send a 16-bit color image to the printer, you must save it as a 16-bit color TIFF or JPEG file, then  
send the file directly to the printer without using a printer driver (see Using the Embedded Web Server to  
print files on page 82). In this case, color management is done on the 16-bit color image, and is therefore  
done more accurately. The image is still reduced to 8-bit colors for final printing.  
TIP: Some applications refuse to save a 16-bit color image in JPEG format; others automatically reduce it to  
8-bit colors. A TIFF file generally gives a higher-quality result, and is recommended.  
Change the treatment of overlapping lines  
NOTE: This topic applies only when printing an HP-GL/2 job.  
The merge option controls the overlapping lines in an image. There are two settings:  
Off: where the lines cross, only the color of the top line is printed. This is the default setting.  
On: where the lines cross, the colors of the two lines merge.  
To turn merge on, go to the front panel and select the Setup menu icon  
, then Printing preferences >  
HP-GL/2 options > Enable merge. You can set the merge option from your software in some applications.  
Settings in your software override the front-panel settings.  
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Print crop lines  
Crop lines indicate where the paper should be cut to reduce it to your selected page size. You can print crop  
lines automatically with individual jobs in the following ways:  
In the Windows driver dialog: select the Features tab, then Enable crop lines.  
In the Mac OS X Print dialog: go to the Finishing panel and select crop lines.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Enable  
crop lines.  
Using the front panel: select the Setup menu icon  
Enable crop lines > On.  
, then Printing preferences > Paper options >  
To print crop lines with nested jobs (see Nest jobs to save paper on page 91), you must select a different  
option:  
In the Embedded Web Server: select Job management > Use crop lines when nest is enabled > On.  
Using the front panel: select the Setup menu icon  
Enable crop lines > On.  
, then Job management > Nest options >  
Rotate an image  
By default, images are printed with their shorter sides parallel to the leading edge of the paper, like this:  
You may wish to rotate your images by 90 degrees in order to save paper, like this:  
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You can do this in the following ways:  
In the Windows driver dialog: select the Features tab, then Rotate by 90 degrees.  
In the MAC OS X Print dialog: go to the Finishing panel and select Rotate by 90 degrees.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Rotate.  
In the front panel: select the Setup menu icon  
Rotate.  
, then Printing preferences > Paper options >  
NOTE: If rotation is set from your computer, it overrides the setting in the front panel.  
NOTE: When you rotate a job, the page length may be increased to avoid clipping, because the top and  
bottom margins are usually larger than the side margins.  
NOTE: If you rotate an image to landscape whose original orientation was portrait, the paper may not be  
wide enough for the image. For example, rotating a portrait D/A1-size image on D/A1-size paper by 90  
degrees will probably exceed the width of the paper. If you are using the Embedded Web Server, the preview  
screen will confirm this with a warning triangle.  
Autorotate  
The Autorotate option automatically rotates jobs by 90 degrees if doing so will save paper.  
Autorotation allows you to defer the decision of rotating a page until printing time. This may be useful if you  
routinely work with different roll sizes and want to ensure that plots will not get clipped or waste  
unnecessary paper width if and when roll conditions change.  
To enable autorotation:  
In the Windows driver dialog: select the Features tab, then Autorotate.  
In the MAC OS X Print dialog: go to the Finishing panel and select Autorotate.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options >  
Autorotate.  
In the front panel: select the Setup menu icon  
, then Job management > Autorotate.  
NOTE: If autorotation is set from your computer, it overrides the setting in the front panel.  
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NOTE: If autorotation is enabled, the Rotate option is ignored.  
NOTE: The autorotate decision requires known page dimensions. Therefore, the job must have When to  
Start Printing set to After Processing (see Select when to print a job in the queue on page 117) and cannot  
have variable dimensions, which happens when Fit to roll or Remove top/bottom blank areas is used.  
TIP: Once the job is rendered and ready for reprints, autorotation may take a few minutes, depending on  
job dimensions and resolution. To speed up autorotated reprints, send the job to render when the roll  
configuration meets your planned scenario, and leave last-minute autorotation only to correct unexpected  
changes in roll conditions. This applies to TIFF/JPEG/PS/PDF jobs only.  
Print in gray shades  
You can convert all colors in your image to shades of gray in the following ways:  
In your application program: many programs provide this option.  
In the Windows driver dialog: go to the Color tab and look at the Color Options section. Select Print in  
Grayscale.  
In the Mac OS X Print dialog: go to the Color Options panel and select Grayscale from the Mode drop-  
down list.  
On the Embedded Web Server's Submit Job page: select Color > Color/Grayscale pure grays/  
Grayscale full set of inks > Print in grayscale.  
Use paper economically  
Here are some recommendations for making economical use of paper:  
If you are printing relatively small images or document pages, you can use nesting to print them side by  
side instead of one after another. See Nest jobs to save paper on page 91.  
If you are printing multipage documents with relatively small pages, you can print up to 16 of them on  
one sheet of paper. Use the Pages per sheet option in the Features tab (Windows driver) or the Layout  
panel (MAC OS X driver).  
You may be able to save some roll paper by using the following options:  
In the Windows driver dialog: select the Features tab and then Remove Top/Bottom Blank Areas  
and/or Rotate by 90 degrees or Autorotate.  
In the MAC OS X Print dialog: select the Finishing panel, then Remove Top/Bottom Blank Areas  
and/or Rotate by 90 degrees or Autorotate.  
On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options >  
Remove top/bottom blank areas and/or Rotate.  
If you check the print preview on your computer before printing, you can sometimes avoid wasting  
paper on prints containing obvious mistakes. See Preview a print on page 87.  
Nest jobs to save paper  
Nesting means automatically printing images or document pages side by side on the paper, rather than one  
after the other. This is done to avoid wasting paper.  
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1. Direction of paper flow  
2. Nesting off  
3. Nesting on  
4. Paper saved by nesting  
When does the printer try to nest pages?  
When Nest is On in the front panel's Job Management menu and the Embedded Web Server's Job  
Management page.  
What pages can be nested?  
All pages can be nested, unless they are so large that two of them cannot fit side by side on the roll, or unless  
there are too many of them to fit into the remaining length of the roll. A single group of nested pages cannot  
be split between two rolls.  
Which pages qualify for nesting?  
In order to be in the same nest, the individual pages must be compatible in all of the following ways:  
All pages must have the same print quality setting (Economode, Fast, Normal or Best).  
The Max. resolution and Unidirectional setting must be the same on all pages.  
The Margins setting must be the same for all pages.  
The Mirror Image setting must be the same for all pages.  
The Cutter setting must be the same for all pages.  
The color adjustment settings must be the same for all pages. See Color-adjustment options  
Pages must be all color, or all grayscale: not some in color and some in grayscale.  
All pages must be in one or other of the following two groups (the two groups cannot be mixed in the  
same nest):  
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CALS/G4  
PostScript, PDF, TIFF, JPEG  
JPEG, TIFF and CALS/G4 pages with resolutions greater than 300 dpi may not nest with other pages in  
some cases.  
How long does the printer wait for another file?  
So that the printer can make the best nest possible, it waits after a file has been received to check whether a  
subsequent page will nest with it or with pages already in the queue. This waiting period is the nest wait time;  
the factory default nest wait time is two minutes. This means that the printer waits for up to two minutes  
after the last file is received before printing the final nest. You can change this waiting time from the printer's  
front panel: select the Setup menu icon  
, then Job management options > Nest options > Select wait  
time. The available range is 1 to 99 minutes.  
While the printer is waiting for nesting to time out, it displays the remaining time on the front panel. You can  
print the nest (cancel the nest wait) by pressing the Form feed and cut key.  
Use ink economically  
Here are some recommendations for making economical use of ink.  
For draft prints, use plain paper and move the print-quality slider to the left end of the scale ('Speed').  
For further economy, select custom print quality options, then select Fast and Economode.  
Clean the printheads only when needed, and clean only those printheads that need cleaning. Cleaning  
the printheads can be useful, but it uses ink.  
Leave the printer permanently turned on so that it can maintain the printheads in good condition  
automatically. This regular printhead maintenance uses a small amount of ink. However, if it is not  
done, the printer may need to use much more ink later to restore the health of the printheads. Even if  
sleep mode is enabled, the printer will wake up automatically to perform the printhead maintenance  
procedures to keep them in good health.  
Printing jobs in landscape format uses ink more efficiently than printing in portrait. The job will also be  
printed more quickly as less printhead passes are required. As the frequency of printhead maintenance  
procedures is related to the number of passes, fewer passes will mean fewer maintenance procedures  
that the printer takes time to prepare and uses ink to perform. Therefore, nesting jobs can save ink as  
well as saving paper (see Nest jobs to save paper on page 91).  
TIP: You are strongly recommended to leave the printer always on or in sleep mode, whenever possible, to  
maintain the health of the printheads.  
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What is color?  
We see the world around us as steeped in color. Color is in the first instance simply an aspect of how we  
experience our environment and is therefore subjective. Our color experiences are closely related to brain  
activity that is triggered by signals that our eyes send to it. These signals undergo a complex and highly  
interlinked sequence of processing stages that make the relationship between what our eyes emit and what  
we experience anything but direct. The signals sent by the eye depend on the light-sensitive cells that line  
the back of our eyes, and they belong to three types, each sensitive to electromagnetic radiation of different  
physical properties (wavelengths). Such electromagnetic radiation is called light and objects appear to have  
certain colors because of how the objects interact with light (by emission, reflection, absorption,  
transmission, scattering, etc.).  
Our individual experiences of color are also affected by our previous experiences and memories and by the  
way in which we put our experiences into language. Finally, environmental factors such as changes in  
lighting, scene content, or the proximity of other colors also have an effect, which makes the way in which we  
view a given display or print an essential part of the colors we see. Differences in all these aspects (from  
physiological differences between people, to differences in their past experiences, memories and linguistic  
tendencies) can result in people talking about colors differently even in response to the same light reflected  
from an single object. However, many similarities exist between how individuals experience color. You can  
make very specific judgments about color that others will also agree with when care is taken in the process.  
In conclusion we can say that color results from the interaction between light, objects, and a viewer, which  
makes it a very complex and to a large degree subjective phenomenon.  
The problem: color in the computer world  
Color-imaging devices such as printers, displays, projectors, and televisions create colors by using different  
methods and materials (colorants). Displays, for instance, use colorants that emit red (long wavelength),  
green (medium wavelength), and blue (short wavelength) light. A white color requires all three colorants and  
black requires that none of them be used (i.e. that no light be emitted). Devices that use light-emitting  
colorants are called additive, because the light from them is added together before it enters a viewer’s eyes.  
Printers, on the other hand, use materials that absorb parts of the light that shines on them. They are called  
subtractive. Typical prints use cyan (red absorbing), magenta (green absorbing), and yellow (blue absorbing)  
inks and an additional black ink that absorbs light at all wavelengths. To get white using a printer requires  
not absorbing any of the light that illuminates a piece of paper and to get black, all of the inks need to be  
used to absorb all of the light that is present.  
To control the output of color imaging devices, the following color spaces are normally used:  
RGB (Red, Green, and Blue) is the color space typically used for additive devices. A color is represented  
as a combination of specific quantities of red, green, and blue colorants that create the range of colors  
(color gamut) in the device.  
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NOTE: Colors in subtractive devices can also be controlled by using RGB data. Especially when control  
over the printer’s black ink is unnecessary, this is an efficient option.  
CMYK (Cyan, Magenta, Yellow, and Black) is the color space for subtractive devices, such as printers or  
presses. A color is represented as a combination of cyan, magenta, yellow, and black (K) inks, and  
combinations provide the entire range of colors in the device.  
Color spaces are only methods of controlling different color-imaging devices. They do not describe colors  
directly. The same CMYK values, for example, create different colors when sent to different printers that use  
different inks and paper types. For example, consider a printer that can use indoor inks or outdoor inks. The  
printer (hardware) is the same, but it has two different color gamuts due to the different chemistry of the  
inks (dye-based versus pigmented). Furthermore, they need to work with different paper types, as ink  
interaction with the paper depends on its chemistry. Thus, the colors resulting from given CMYK values  
depend on the types of inks and papers that you use with a printer. If this is the case using the same printer,  
you can easily imagine how different results can be obtained with printers using different technologies and  
therefore using different ink chemistry.  
The same happens with RGB-controlled devices. For example, imagine that two different monitors from the  
same manufacturer have their white points at 9600 K and 6500 K, respectively. Their colors are going to be  
different because they will be related to a different white point reference. The situation varies even more  
among monitors from different manufacturers. To emulate the standard color temperature of the graphic-  
arts industry, set the white point of your monitor to 5000 K (also called D50).  
NOTE: The white point is the brightest neutral color that a device can reproduce or that is present in an  
image. The human visual system automatically adapts to the content of an image based on its white point.  
Different devices do not give access to the same color gamuts: some colors that can be shown on a display  
cannot be matched in print, and vice versa. The following figure illustrates how the human eye perceives a  
larger range of colors than a typical display or printer. It also shows that the color gamuts in two different  
types of color-imaging devices do not match each other.  
1. All colors  
2. Computer monitor gamut  
3. CMYK press gamut  
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Some color spaces are not device-dependent, but instead represent how a viewer sees colors, such as CIE Lab  
or CIECAM02. These color spaces are defined by the CIE (Commission Internationale de l’Éclairage). The  
advantage of these spaces is that if two objects have the same CIELAB values, they look the same when  
viewed under the same conditions. Values in these spaces can be obtained from measuring the light emitted  
or reflected by an object.  
The solution: color management  
Many colors from an RGB-controlled device cannot be reproduced in a CMYK-controlled device, and vice  
versa. These colors are called “out-of-gamut” colors.  
1. Describe the color behavior of a device as accurately as possible by using an ICC profile. The color  
behavior of a device can be described by taking various RGB or CMYK combinations, sending them to a  
device, measuring the resulting output, and expressing it in a device-independent color space (for  
example, CIE Lab). The resulting relationship is stored in an ICC profile, which is a standard file that  
translates the color space of a device(CMYK or RGB) to a device-independent color space (for example  
CIE Lab). The process of generating an ICC profile is called profiling.  
2. Convert colors as effectively as possible by using a Color Management System (CMS). A CMS is  
software that uses information from ICC profiles to transform the color space of one device (defined by  
a source profile) into the color space of another device (defined by a destination profile). In this  
solution, difficulties arise with the colors that exist in the gamut that one device uses and that the other  
does not use.  
The following four settings describe a CMS:  
CMS: Color Management System. The software that converts the color information that is stored in the  
input image (defined by a source profile) into an output image that has the color space specified by a  
destination profile. Many different CMSs are on the market: in software programs, in operating systems,  
and in printing software, including the Z6200 internal RIP.  
Source profile: a description of the color behavior of the input device  
Destination profile: a description of the color behavior of the output device  
Rendering intent: the most difficult challenge in color management is when a color in the source gamut  
does not correspond directly to a color in the destination gamut. When a perfect match is not possible,  
choices must be made about how to treat gamut differences. These choices are called rendering intent.  
There are four different possibilities depending on the final output that you want to achieve.  
Use Perceptual for the most pleasing final output. It is suitable for photographic content.  
Use Saturation for vivid final output. It is suitable for business graphics (charts, presentations,  
and so on), but is not recommended for color matching.  
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Use Relative Colorimetric for press proofing. This rendering intent provides a match for colors  
that are inside both the source and destination gamuts, and minimizes differences when a match  
is not possible.  
Use Absolute Colorimetric for press proofing (like Relative Colorimetric), when you also want to  
simulate the color of the source’s paper.  
The following are the most commonly used device color spaces and profiles:  
RGB mode:  
sRGB (sRGB IEC61966-2.1): for images that typically originate from consumer digital cameras and  
scanners and from the Web  
Adobe® RGB (1998): for images that typically originate from professional digital cameras  
Specific RGB device space: for images that are coming from or going to a specific RGB device that  
has been profiled  
CMYK mode:  
SWOP: Specifications for Web Offset Publications, a set of press standards that have been defined  
for a typical U.S. press and for different types of paper stock  
ISO 12647-2: a set of press standards that have been defined by the International Standards  
Organization for different types of paper. Some examples of the definitions include Coated,  
Uncoated, and so on.  
Other regional standards: Euroscale, JMPA, Japan Color  
Specific CMYK device space: for images that are coming from or going to a specific CMYK device  
that has been profiled.  
Color and your Z6800 Printer  
As a creative professional, predictable and dependable results from your printer are essential to getting your  
job done. Predictability is a key element of an efficient color workflow. You need prints that match your  
expectations and that generate neutral grays and correct colors on your selected paper, print-to-print and  
printer-to-printer. Dependability ensures that every print is free of print-quality defects and ready to use or  
send to your customer. You save time and effort and avoid wasting ink and paper, and you can meet  
demanding production schedules with confidence.  
The Z6800 printer have been engineered with advanced hardware and driver features to ensure predictable  
and dependable results, and offer dramatic improvements in efficiency and control for your color workflow.  
HP Embedded Spectrophotometer  
The Z6800 printer series revolutionizes professional color workflows by using a built-in spectrophotometer  
for color calibration and profiling.  
A spectrophotometer is a precision instrument that can determine the exact composition of the light that is  
reflected from a color patch. It splits the reflected light into different wavelength components and measures  
the strength of each component. The HP Embedded Spectrophotometer is mounted on the printhead  
carriage.  
The Z6800 printers use the spectrophotometer to generate custom ICC profiles automatically for your  
preferred paper types. It then calibrates the printers to deliver print-to-print and printer-to-printer  
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consistency with less than half the color error of earlier HP Designjets, under all environmental conditions,  
and even on unknown (not factory-profiled) paper types. A built-in white calibration tile, which is protected  
by an automatic shutter, ensures reliable measurements that meet international standards.  
The printer, color-imaging pipeline, and professional-quality spectrophotometer with GretagMacbeth i1 color  
technology are integrated with the HP Color Center software for the Z6800. Giving the calibration and  
profiling processes direct access to the writing system allows precise control of ink levels and color  
separations for each printed color patch. The automated measurement process eliminates the need to  
handle the test print, provides repeatable drying times, and allows fast measurements with precise  
electromechanical positioning of the spectrophotometer over the color patch. This provides unprecedented  
ease of use and matches or exceeds the performance of more expensive offline, handheld profiling systems.  
A summary of the color-management process  
To get the accurate and consistent colors that you want, follow these steps for each paper type that you use.  
1. If the printer does not recognize your paper type, add the type to the printer's list of known papers. See  
Use non-HP paper on page 45. Typical users might add a few custom paper types every year.  
2. Color-calibrate the paper type to ensure consistent colors. Perform this calibration when a printer alert  
recommends this calibration (typically, every few weeks for each paper type you use). In addition,  
calibrate immediately before a particularly important print job in which color consistency is vital.  
3. Color-profile the paper type to ensure accurate colors. Profiling does not normally need to be repeated;  
after you have a profile for a particular paper type, you can continue to use it. However, re-profiling  
does no harm, and some users repeat the profiling process every month to ensure that the profile is up-  
to-date.  
4. When printing, select the correct color profile for the paper type that you are using.  
Paper types that are defined in the printer also have color profiles stored in the printer. However, HP  
recommends that you calibrate the paper before using it.  
If you define a new paper type, the printer automatically leads you through calibration and profiling.  
The following diagram shows the operations that the HP Color Center performs, in order.  
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NOTE: You can perform all three operations in sequence, as shown. You can also choose to start with or  
stop after any of the three operations. However, color calibration is performed automatically after you add a  
new paper type.  
Color calibration  
Your printer uses color calibration to produce consistent colors with the specific printheads, inks, and paper  
type that you are using, and in your particular environmental conditions. After color calibration, you can  
expect to get identical prints from any two different printers that are situated in different geographical  
locations.  
Calibration should be done in any of the following circumstances:  
Whenever a printhead is replaced  
Whenever a new paper type is introduced that has not yet been calibrated with the current set of  
printheads  
Whenever a certain amount of printing has been done since the last calibration  
Whenever the printer has been turned off for a long period of time  
Whenever the environmental conditions (temperature and humidity) change significantly  
The printer usually reminds you with an alert whenever you need to perform color calibration, unless you  
have disabled the alerts. However, if the environmental conditions change, the printer will not be aware of it.  
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You can check the color calibration status of the currently loaded paper at any time by selecting the  
icon, then View loaded paper. The status can be one of the following conditions:  
Pending: the paper has not been calibrated  
NOTE: Whenever you update the printer's firmware, the color calibration status of all papers is reset  
Recommend: the printer software recommends that you calibrate the printer because it has recognized  
a condition that might require calibration  
Obsolete: the paper has been calibrated, but the calibration is now out of date and should be repeated  
OK: the paper has been calibrated, and the calibration is up to date  
Disabled: this paper cannot be calibrated  
NOTE: Colored papers; glossy canvas; and transparent materials such as translucent bond, clear film,  
tracing paper; and vellum are not suitable for color calibration.  
You can also check the color calibration status by using the HP Designjet Utility.  
Calibrate a paper type before creating its color profile. Later recalibration does not require a new color  
profile.  
You can start color calibration in the following ways:  
From the printer alert that recommends calibration  
From the HP Color Center: select Calibrate Your Printer  
From the front panel: select the  
icon, then Calibrate color  
After launching calibration, the process is fully automatic and can be performed unattended after you have  
loaded appropriate paper. The paper must be at least 24 inches wide.  
The process takes about 8 minutes and consists of the following steps.  
1. A calibration test chart is printed, which contains patches of each ink that your printer uses.  
2. To stabilize the colors, the test chart dries for a period of time that depends on the paper type.  
3. The HP Embedded Spectrophotometer scans and measures the test chart.  
4. The printer uses the measurements to calculate the necessary correction factors for consistent color  
printing on that paper type. It also calculates the maximum amount of each ink that can be applied to  
the paper.  
Color profiling  
Color calibration provides consistent colors, but consistent colors are not necessarily accurate colors.  
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In order to print accurate colors, convert the color values in your files to the color values that will produce the  
correct colors when using your printer, your inks, and your paper. An ICC color profile is a description of a  
printer, ink, and paper combination that contains all the information for these color conversions.  
When you have defined and calibrated a new paper type, the printer is ready to create a ICC profile for use  
with your paper, which allows you to print on it with the best possible color accuracy.  
Alternatively, if your paper type is already known to the printer, you already have its appropriate ICC profile.  
Create your own profile  
Create a color profile easily by using the HP Color Center to select Create and Install ICC Profile.  
The printer prompts for information about the paper, and then creates and installs the new profile  
automatically.  
The process takes about 15 to 20 minutes and consists of the following steps.  
1. A profiling test chart is printed, which contains patches of each ink used in your printer. Unlike a  
calibration test chart, most of the patches contain combinations of ink.  
NOTE: To use a longer drying time, instruct the HP Color Center to create the test chart without  
creating a profile (Windows: select Print target only; MAC OS X: select Print ICC profiling chart). Later,  
when the chart is completely dry, restart the HP Color Center and request a profile that uses the test  
chart that you have already created (Windows: select Create ICC profile from a target that has already  
been printed; MAC OS X: select Scan ICC profiling chart and create ICC profile). The scan will begin  
after the spectrophotometer warms up.  
2. The HP Embedded Spectrophotometer scans and measures the test chart.  
3. The printer uses the measurements to calculate the necessary correction factors for consistent color  
printing on that paper type. It also calculates the maximum amount of each ink that can be applied to  
the paper.  
4. The new ICC profile is stored in the correct system folder on your computer, where your software  
programs can find it.  
The profile is also stored in the printer so other computers that are connected to the same printer can  
copy it. A profile can be accessed and used as soon as a job is submitted from the Embedded Web  
Server. The HP Designjet Utility will notify you if your printer has profiles that are not yet stored on your  
computer.  
NOTE: You might need to quit and restart some programs in order to use a profile that has just been  
created.  
Use a third-party profile  
If you have obtained an ICC profile through means other than using the printer’s built-in profiling software  
(for instance from an Internet download or a third-party profiling software package), you can install it for use  
with your printer and paper.  
The printer needs to know which paper type the profile corresponds to. First select a paper type from the list  
of papers that the printer recognizes. When selecting a paper type, try to pick one that resembles your actual  
paper type as closely as possible. The paper type determines the amount of ink that is used and other basic  
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printing parameters, so making a good choice here is fundamental to achieving good results later on. If you  
find that you cannot obtain satisfactory results with the profile and paper type that you picked, try selecting  
different types, and use the one that works best.  
If the paper that you are using is not listed, or if you cannot find a paper type that resembles yours closely  
enough, you can define a new type. See Use non-HP paper on page 45. The printer then calibrates itself for  
use with that paper, after which you can return to installing the ICC profile.  
After you have selected the paper type, browse to the file that contains the ICC profile to use with your  
printer and paper. Normally, ICC profile file names end in the extension “.icc” (for International Color  
Consortium) or “.icm” (for Image Color Matching). The profile is stored in the correct system folder on your  
computer, and in the printer.  
Profile your monitor  
Also calibrate and profile your monitor (display device), so that the colors you see on the screen relate more  
closely to those that you see on your prints. In the HP Color Center, select How To Calibrate Your Display for  
further information.  
Color and your Z6600 Printer  
As a creative professional, predictable and dependable results from your printer are essential to getting your  
job done. Predictability is a key element of an efficient color workflow. You need prints that match your  
expectations and that generate neutral grays and correct colors on your selected paper, print-to-print and  
printer-to-printer. Dependability ensures that every print is free of print-quality defects and ready to use or  
send to your customer. You save time and effort and avoid wasting ink and paper, and you can meet  
demanding production schedules with confidence.  
The Z6600 printer have been engineered with advanced hardware and driver features to ensure predictable  
and dependable results, and offer dramatic improvements in efficiency and control for your color workflow.  
A summary of the color-management process  
To get the accurate and consistent colors that you want, follow these steps for each paper type that you use.  
1. If the printer does not recognize your paper type, add the type to the printer's list of known papers. See  
Use non-HP paper on page 45. Typical users might add a few custom paper types every year.  
2. Color-calibrate the paper type to ensure consistent colors. Perform this calibration when a printer alert  
recommends this calibration (typically, every few weeks for each paper type you use). In addition,  
calibrate immediately before a particularly important print job in which color consistency is vital.  
3. Color-profile the paper type to ensure accurate colors. Profiling does not normally need to be repeated;  
after you have a profile for a particular paper type, you can continue to use it. However, re-profiling  
does no harm, and some users repeat the profiling process every month to ensure that the profile is up-  
to-date. This step needs to be done with an external spectrophotometer.  
4. When printing, select the correct color profile for the paper type that you are using.  
Paper types that are defined in the printer also have color profiles stored in the printer. However, HP  
recommends that you calibrate the paper before using it.  
If you define a new paper type, the printer automatically leads you through calibration and profiling.  
The following diagram shows the operations that the HP Color Center performs, in order.  
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NOTE: Color calibration is performed automatically after you add a new paper type. However, color  
profiling requires the creation of a profile externally.  
Color calibration  
Your printer uses color calibration to produce consistent colors with the specific printheads, inks, and paper  
type that you are using, and in your particular environmental conditions. After color calibration, you can  
expect to get identical prints from any two different printers that are situated in different geographical  
locations.  
Calibration should be done in any of the following circumstances:  
Whenever a printhead is replaced  
Whenever a new paper type is introduced that has not yet been calibrated with the current set of  
printheads  
Whenever a certain amount of printing has been done since the last calibration  
Whenever the printer has been turned off for a long period of time  
Whenever the environmental conditions (temperature and humidity) change significantly  
The printer usually reminds you with an alert whenever you need to perform color calibration, unless you  
have disabled the alerts. However, if the environmental conditions change, the printer will not be aware of it.  
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You can check the color calibration status of the currently loaded paper at any time by selecting the  
icon, then View loaded paper. The status can be one of the following conditions:  
Pending: the paper has not been calibrated  
NOTE: Whenever you update the printer's firmware, the color calibration status of all papers is reset  
Recommend: the printer software recommends that you calibrate the printer because it has recognized  
a condition that might require calibration  
Obsolete: the paper has been calibrated, but the calibration is now out of date and should be repeated  
OK: the paper has been calibrated, and the calibration is up to date  
Disabled: this paper cannot be calibrated  
NOTE: Colored papers; glossy canvas; and transparent materials such as translucent bond, clear film,  
tracing paper; and vellum are not suitable for color calibration.  
You can also check the color calibration status by using the HP Designjet Utility.  
Calibrate a paper type before creating its color profile. Later recalibration does not require a new color  
profile.  
You can start color calibration in the following ways:  
From the printer alert that recommends calibration  
From the HP Color Center: select Calibrate Your Printer  
From the front panel: select the  
icon, then Calibrate color  
After launching calibration, the process is fully automatic and can be performed unattended after you have  
loaded appropriate paper. The paper must be at least 24 inches wide.  
The process takes about 8 minutes and consists of the following steps.  
1. A calibration test chart is printed, which contains patches of each ink that your printer uses.  
2. To stabilize the colors, the test chart dries for a period of time that depends on the paper type.  
3. The printer scans and measures the test chart to calculate the correction required to achieve consistent  
color printing on that paper type. It also calculates the maximum amount of each ink that can be applied  
to the paper.  
Color profiling  
Color calibration provides consistent colors, but consistent colors are not necessarily accurate colors.  
In order to print accurate colors, convert the color values in your files to the color values that will produce the  
correct colors when using your printer, your inks, and your paper. An ICC color profile is a description of a  
printer, ink, and paper combination that contains all the information for these color conversions.  
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When you have defined and calibrated a new paper type, the printer is ready to create a ICC profile for use  
with your paper, which allows you to print on it with the best possible color accuracy.  
Alternatively, if your paper type is already known to the printer, you already have its appropriate ICC profile.  
Create your own profile  
This option is not available in your printer and requires an external spectrophotometer.  
Use a third-party profile  
You can use a third-party profile (for instance, from an Internet download or a profiling software package).  
The printer needs to know which paper type the profile corresponds to. First select a paper type from the list  
of papers that the printer recognizes. When selecting a paper type, try to pick one that resembles your actual  
paper type as closely as possible. The paper type determines the amount of ink that is used and other basic  
printing parameters, so making a good choice here is fundamental to achieving good results later on. If you  
find that you cannot obtain satisfactory results with the profile and paper type that you picked, try selecting  
different types, and use the one that works best.  
If the paper that you are using is not listed, or if you cannot find a paper type that resembles yours closely  
enough, you can define a new type. See Use non-HP paper on page 45. The printer then calibrates itself for  
use with that paper, after which you can return to installing the ICC profile.  
After you have selected the paper type, browse to the file that contains the ICC profile to use with your  
printer and paper. Normally, ICC profile file names end in the extension “.icc” (for International Color  
Consortium) or “.icm” (for Image Color Matching). The profile is stored in the correct system folder on your  
computer, and in the printer.  
Profile your monitor  
Also calibrate and profile your monitor (display device), so that the colors you see on the screen relate more  
closely to those that you see on your prints. In the HP Color Center, select How To Calibrate Your Display for  
further information.  
Color-management options  
The aim of color management is to reproduce colors as accurately as possible on all devices: so that, when  
you print an image, you see very similar colors as when you view the same image on your monitor.  
There are two basic approaches to color management for your printer:  
Application-Managed Colors: in this case your application program must convert the colors of your  
image to the color space of your printer and paper type, using the ICC profile embedded in the image  
and the ICC profile of your printer and paper type.  
Printer-Managed Colors: in this case your application program sends your image to the printer without  
any color conversion, and the printer converts the colors to its own color space. The details of this  
process depend on the graphics language that you are using.  
PostScript: the PostScript interpreter module inside the printer performs the color conversion  
using the profiles stored in the printer (including those generated by the HP Color Center) and any  
additional profiles sent with the PostScript job. This kind of color management is done when you  
are using the PostScript driver and you specify printer color management or when you send a  
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PostScript, PDF, TIFF or JPEG file directly to the printer through the Embedded Web Server. In  
either case you have to select the profiles to use as default (in case the job doesn't specify any).  
Non-PostScript (HP-GL/2, RTL): the color management is done using a set of stored ICC profiles.  
This method is somewhat less versatile than the previous methods, but is a little simpler and  
faster, and can produce good results with standard HP paper types. This kind of color  
management is done when you are using a non-PostScript driver and you specify printer color  
management.  
There are only two color spaces that the printer can convert to its own color space using the stored  
profiles: Adobe RGB and sRGB.  
You are recommended to consult the Knowledge Center at http://www.hp.com/go/Z6600/support/ or  
http://www.hp.com/go/Z6800/support/ according to your printer model, to see how to use the color  
management options of your particular application.  
To choose between Application-Managed Colors and Printer-Managed Colors:  
In the Windows driver dialog: select the Color tab.  
In the Mac OS X Print dialog: select the Color Options panel.  
In some applications: you can make this choice in the application.  
Color management example with Photoshop  
In this example, you have an Adobe RGB image that you want to print from Photoshop. There are three ways  
of doing it.  
Select Let Photoshop determine colors in Photoshop. Select Application-Managed Colors in the  
printer driver. Color management is done in Photoshop. This is the recommended way.  
Select Let printer determine colors in Photoshop. Select Printer-Managed Colors and the sRGB profile  
in the printer driver. Photoshop converts the image from Adobe RGB to sRGB and sends it to the printer.  
Color management is done in the printer. Unfortunately, conversion to sRGB results in a loss of gamut,  
but Photoshop cannot be prevented from converting to sRGB when Let printer determine colors is  
selected.  
Select No color management in Photoshop. Select Printer-Managed Colors and the AdobeRGB profile  
in the printer driver. Photoshop does not perform any conversion, there is no loss of gamut, and color  
management is done in the printer. However, this method will not work if you are using synchronized  
color management in Photoshop (see below).  
Synchronized color management with Photoshop  
If you are using Adobe Photoshop CS2 for MAC OS X, or Adobe Photoshop CS3 for Windows, or later versions,  
the color management options can be automatically synchronized between Photoshop and the driver.  
If you select Let Photoshop determine colors or No color management in Photoshop, Application-  
Managed Colors is automatically selected in the driver.  
If you select Let printer determine colors in Photoshop, Printer-Managed Colors is automatically  
selected in the driver. The PostScript driver will use the color profile attached to the job by Photoshop.  
To enable this Photoshop synchronization under Windows XP, you must download and install the following  
free software packages from Microsoft's Web site:  
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Microsoft Core XML Services (MSXML) 6.0  
Microsoft XML Paper Specification Essentials Pack 1.0  
Color-adjustment options  
The aim of color management is to print accurate colors. If you perform color management correctly, then  
you should be able to print accurate colors with no need of any manual color adjustments.  
However, manual adjustments may be useful in the following situations:  
If your color management is not working correctly for some reason  
If you want colors that are subjectively pleasing rather than accurate  
The printer driver provides different adjustment facilities depending on whether you are printing in color or in  
grayscale. If you are printing in pure black and white, there are no color adjustment options.  
Printing in color  
You can adjust the colors of your print under Windows:  
In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box is  
checked, then press the Settings button beside it.  
Under either operating system, you will then be able to make adjustments using a lightness slider and three  
color sliders.  
The lightness slider simply makes the whole print lighter or darker.  
The color sliders can be used to fade or emphasize each of the primary colors in the print. The primary  
colors may be red, green and blue; or cyan, magenta and yellow; depending on the color model used in  
the image.  
The Reset All button restores each slider to its default central position.  
Printing in grayscale  
You can adjust the gray balance of your print in similar ways under Windows and MAC OS X:  
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In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box is  
checked, then press the Settings button beside it. You will then be able to make adjustments using  
separate controls for highlights, midtones and shadows.  
In the Mac OS X Print dialog: go to the Color Options panel and select Grayscale from the Mode  
dropdown list. You can also select Pure Black and White if you want only black and white, without gray  
shades.  
The lightness slider simply makes the whole print lighter or darker. This slider is available in the same  
window as the other grayscale controls, except under Mac OS X 10.4, where it is available by selecting  
Lightness and Hue.  
The zone definition sliders can be used to define what you mean by highlight, midtone and shadow.  
The other controls for highlight, midtone and shadow can be used to adjust the gray balance of  
highlights, midtones and shadows respectively.  
The Reset All button restores each control to its default setting.  
HP Professional PANTONE* Emulation  
When you use a named PANTONE* color in an image, your software program normally sends a CMYK or RGB  
approximation to that color to the printer. However, instead of taking the printer or the paper type into  
account, the software merely produces a generic approximation of the PANTONE* color, that looks different  
on different printers and on different papers.  
HP Professional PANTONE* Emulation takes into account the characteristics of the printer and the paper  
type. The results look as similar to the original PANTONE* colors as is possible on a given printer using a  
given paper type. This technology is designed to produce emulations that are similar to those that prepress  
professionals establish.  
To use HP Professional PANTONE* Emulation, just turn it on.  
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With the Windows PostScript printer driver: click the Color tab, and then select HP Professional  
PANTONE Emulation.  
In the Mac OS X Print dialog: go to the Color Options panel, and then select HP Professional PANTONE  
Emulation.  
Through the Embedded Web Server: select the Submit Job page, and then select Color > HP  
Professional PANTONE Emulation.  
On the front panel: select the  
icon, and then select Printing preferences > Color options > HP  
Professional PANTONE Emulation.  
NOTE: HP Professional PANTONE* Emulation is available only when printing a PostScript or PDF job.  
You can also use the Embedded Web Server to print a swatch book that shows emulations of PANTONE*  
colors from your printer, along with a measure of the color difference (ΔE) between each emulation and the  
original PANTONE* spot color. HP Professional PANTONE* Emulation not only provides the closest match that  
can be achieved on your printer; but also provides clear information about how close the emulation is to the  
original spot color.  
To print a swatch book, click the Embedded Web Server Main tab, and then select HP Professional PANTONE*  
Emulation. Select the PANTONE* stock to emulate, and then select the PANTONE* colors that you want to  
print. When you have selected all the colors that you want, click the Print button.  
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Color emulation modes  
If you want to print a particular print job and to see approximately the same colors that you would get from  
printing the same job on a different HP Designjet series printer, use the printer's emulation mode.  
In the Windows driver: click the Color tab, select Printer Managed Colors, and then select Printer  
Emulation from the Source profile drop-down menu. Then select from the Emulated printer drop-  
down menu.  
In the Mac OS X Print dialog: select the Color Options panel, and then select the Printer Emulation  
from the Color Management list.  
On the front panel: select the  
icon, and then select Printing preferences > Color options >  
Emulate Printer.  
Through the Embedded Web Server: select the Submit Job page, and then Job settings > Advanced  
settings > Color > Color management and the desired emulation mode.  
The HP Designjet Z6800 Printer can emulate the following printers:  
HP Designjet 5500 Dye series  
HP Designjet Z6100  
HP Designjet Z6600  
No emulations are available for the Z6600.  
The following table shows approved combinations of print-quality settings and papers for the best printer-  
emulation results.  
Best  
Yes  
Yes  
Yes  
Yes  
Yes  
Normal  
Yes  
Fast  
No  
HP Premium Instant-Dry Gloss Photo Paper  
HP Universal Instant-Dry Photo Gloss  
HP Heavyweight Coated Paper  
HP Coated Paper  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
HP Bright White Inkjet Bond Paper  
Yes  
CMYK color emulation  
All CMYK emulation options apply to PDF, PostScript, TIFF, and JPEG files only.  
A traditional workflow defines color in the CMYK space. For best results, the colors must be adjusted to the  
printer, because different printers will produce different colors from the same CMYK data. If the image file  
that you are printing was not created specifically for your printer, it will require some readjustment, which  
can be done using one of the following options provided with your printer:  
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None (Native): no emulation. The printer will use its default internal conversion from CMYK to RGB,  
without following any color standard. This does not imply that results will be bad.  
ISO Coated 2-ECI is based on the characterization dataset FOGRA39L.txt, applicable to the following  
reference printing conditions according to the international standard ISO 12647-2:2004/Amd 1:  
commercial and specialty offset, paper type 1 and 2, gloss or matt coated paper, positive plates, tone  
value increase curves A (CMY) and B (K), white backing.  
Coated GRACoL 2006-ISO12647 provides GRACoL proofing and printing on Grade 1 coated paper, ISO  
12647-2 Paper type 1.  
PSO Uncoated ISO12647-ECI is based on the characterization data set FOGRA47L.txt, applicable to the  
following reference printing condition according to the international standards ISO 12647- 2:2004 and  
ISO 12647-2:2004/Amd 1:2007: commercial and specialty offset, paper type 4, uncoated white paper,  
positive plates, tone value increase curves C (CMY) and D (K), white backing.  
PSO LWC Improved-ECI is based on the characterization data set FOGRA45L.txt, applicable to the  
following reference printing condition according to the international standards ISO 12647-2:2004 and  
ISO 12647-2:2004/Amd 1:2007: commercial and specialty offset, improved LWC paper (light weight  
coating), positive plates, tone value increase curves B (CMY) and C (K), white backing.  
Web Coated SWOP 2006 Grade 3 provides SWOP® proofing and printing on U.S. Grade 3 coated  
publication paper.  
Web Coated SWOP 2006 Grade 5 provides SWOP® proofing and printing on U.S. Grade 5 coated  
publication paper.  
U.S. Sheetfed Coated 2 uses specifications designed to produce quality separations using U.S. inks  
under the following printing conditions: 350% total area of ink coverage, negative plate, bright white  
offset stock.  
U.S. Sheetfed Uncoated 2 uses specifications designed to produce quality separations using U.S. inks  
under the following printing conditions: 260% total area of ink coverage, negative plate, uncoated white  
offset stock.  
U.S. Web Coated (SWOP) 2 uses specifications designed to produce quality separations using U.S. inks  
under the following printing conditions: 300% total area of ink coverage, negative plate, coated  
publication-grade stock.  
U.S. Web Uncoated 2 uses specifications designed to produce quality separations using U.S. inks under  
the following printing conditions: 260% total area of ink coverage, negative plate, uncoated white  
offset stock.  
Euroscale Uncoated 2 uses specifications designed to produce quality separations using Euroscale inks  
under the following printing conditions: 260% total area of ink coverage, positive plate, uncoated white  
offset stock.  
Japan Web Coated (Ad) uses specifications developed by the Japan Magazine Publisher Association for  
digital proofing of images in the Japanese magazine/advertising market.  
Japan Color 2001 Coated uses the Japan Color 2001 specification for type 3 (coated) paper. It is  
designed to produce quality separations using 350% total ink coverage, positive film and coated paper.  
Japan Color 2001 Uncoated uses the Japan Color 2001 specification for type 4 (uncoated) paper. It is  
designed to produce quality separations using 310% total ink coverage, positive film and uncoated  
paper.  
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Japan Color 2002 Newspaper uses the Japan Color 2002 for Newspapers specification. It is designed to  
produce quality separations using 240% total ink coverage, positive film and standard newsprint paper.  
Japan Color 2003 WebCoated is for type 3 coated paper. It is designed to produce quality separations  
for standard ISO printing using 320% total ink coverage, positive film, and coated paper on heat-set  
web offset presses.  
JMPA: Japanese standard for offset press.  
Toyo is designed to produce quality separations for Toyo printing presses.  
DIC is designed to produce quality separations for Dainippon Ink Company printing presses.  
NOTE: These options have no effect if the software defines its own CMYK space, known as calibrated CMYK  
or CIEBasedDEFG in PostScript terminology.  
RGB color emulation  
These options apply to PDF, PostScript, TIFF, and JPEG files. For HP-GL/2 and RTL files, only sRGB and  
AdobeRGB are supported.  
If you want to print an RGB image, it must be converted to CMYK data. You might be able to do the conversion  
in the software or operating system. To perform this conversion on the printer, use the following color  
profiles:  
None (Native): no emulation. The printer uses its default internal conversion from RGB to CMYK,  
without following any color standard. This does not imply that results will be bad.  
sRGB IEC61966-2.1 emulates the characteristics of the average PC monitor. This standard space is  
endorsed by many hardware and software manufacturers, and is becoming the default color space for  
many scanners, printers, and software programs.  
ColorMatch RGB emulates the native color space of Radius Pressview monitors. This space provides a  
smaller gamut alternative to Adobe RGB (1998) for print-production work.  
Apple RGB emulates the characteristics of the average Apple monitor, and is used by a variety of  
desktop publishing applications. Use this space for files that you plan to display on Apple monitors, or  
for working with old desktop publishing files.  
Adobe RGB (1998) provides a fairly large gamut of RGB colors. Use this space if you need to do print-  
production work that includes a broad range of colors.  
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Embedded Web Server job queue page  
You can manage your printer's job queue from the HP Designjet Utility, see Access the HP Designjet Utility  
on page 19, or the printer's Embedded Web Server, see Access the Embedded Web Server on page 18.  
The job queue page shows all jobs that are available in the printer job queue. It includes jobs that are being  
received, parsed, rendered, printed and already printed.  
The following information is displayed for each job:  
Preview: Click the icon to see the job preview. The job preview is available once the job is processed.  
File name: Click the file name to see the properties of the job.  
Status: Gives the current job status.  
Pages: Number of pages in the job.  
Copies: Number of copies printed.  
Date: Date and time the printer received the job.  
User: The user's name.  
Jobs in the queue can be sorted by any of the information items (except Preview) by clicking on the title of  
the corresponding column. You can perform the following operations on one or all jobs in the queue:  
Cancel: Cancels the selected jobs. You are asked to confirm before the job is canceled. The job remains  
stored in the printer, but it is not printed unless you click Reprint.  
Hold: Holds the selected jobs until you click Continue to print.  
Continue: All selected jobs, which are on hold, continue printing.  
Reprint: Prints more copies of a job. Type the number of copies (default 1, maximum 99) and click Print.  
Move to front: Sends all selected jobs to the top of the job queue.  
Delete: Deletes selected jobs from the job queue. You are asked to confirm before the job is deleted.  
Refresh: Refreshes the page, ensuring the information is updated.  
NOTE: The job queue page does not automatically update.  
Job preview  
The printer samples all incoming jobs and generates a JPEG file that can be served as a preview of the job.  
This preview is available for all languages supported by the printer: PDF, PS, CALS/G4, TIFF and JPEG.  
TIP: Do not send a job for preview with more than 64 pages.  
Job preview is available once the job is processed. To access the preview page, click the magnifying glass  
icon, which appears in the Preview column on the job queue page. The preview page shows the following job  
details along with a thumbnail preview of the job:  
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File name: The file name of the job.  
Loaded paper: The type of paper loaded in the printer.  
Job dimensions: The dimensions of the job.  
To see a larger preview of the job, click either the job thumbnail or the magnifying glass icon, which appears  
on the right hand side of the printer image.  
NOTE: Browsers without the Macromedia plug-in show the job image as yellow shaded. Browsers that have  
the Macromedia flash plug-in version 7 and above shows an enhanced preview of the job image inside the  
paper loaded in the printer.  
Turn off the job queue  
You can turn off the queue in the following ways:  
From the Embedded Web Server: select Setup tab > Printer settings > Job management > Queue > Off.  
From the front panel: select the Setup menu icon  
, then Job management options > Enable queue  
> Off.  
Pause the job queue  
To pause the job queue, go to the front panel and select the Job Queue icon  
, then Pause printing.  
Select when to print a job in the queue  
NOTE: The When To Start Printing options cannot be used with PostScript jobs.  
You can select at what point you want to print a file you have in the queue. From the Embedded Web Server,  
select Setup tab > Printer settings > Start printing; or, from the front panel, select the Setup menu icon  
, then Job management options > When to start printing.  
There are three options you can select:  
When After Processing is selected, the printer waits until the whole page has been processed and then  
it starts to print. This is the slowest setting but ensures the best print quality in large or complex prints.  
When Immediately is selected, the printer prints the page as it is processed. This is the quickest setting,  
but the printer may stop halfway through a print to process data. This setting is not recommended for  
complex images with dense color.  
When Optimized is selected (this is the default setting), the printer calculates the best time to begin  
printing the page. It is usually the best compromise between the After Processing and Immediately  
settings.  
Identify a job in the queue  
The best way to look at the queue is in the Embedded Web Server (Main tab > Job queue), where you can  
manage the queue and get full information on every job (by clicking the name of the file).  
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However, you can also manage the queue from the front panel. To do so, select the Job Queue icon  
,
then Job queue, where you can see a list of the jobs in the queue.  
Each has an identifier, comprising:  
<position in queue>: <image name>  
The job currently being printed has a pointing hand icon, jobs already printed have a check mark, canceled  
jobs have crosses, processing jobs have a clock and jobs on hold have a warning.  
Prioritize a job in the queue  
To make any job in the queue the next one to be printed, select it and choose Reprint (in the Embedded Web  
Server) or Move to front (in the front panel).  
If nesting is turned on, the prioritized job may still be nested with others. If you really want this job to be  
printed next, and on its own on the roll, first turn nesting off and then move it to the front of the queue as  
described above.  
Delete a job from the queue  
Under normal circumstances, there is no need to delete a job from the queue after printing it, as it is removed  
from the queue as more files are sent. However, if you have sent a file in error, and want to avoid any chance  
of it being reprinted, you can simply delete it, by selecting it and choosing Delete (in the Embedded Web  
Server or in the front panel).  
In the same way, you can delete a job that has not been printed yet.  
If the job is currently being printed (Status = printing in the Embedded Web Server, or it is the first job in the  
queue in the front panel), and you want both to cancel the job and to delete it, first click the Cancel icon in the  
Embedded Web Server, or press the Cancel key on the front panel, and then delete it from the queue.  
Reprint or copy a job in the queue  
To reprint or make extra copies of any job in the queue, select the job in the Embedded Web Server and click  
the Reprint icon, then specify the number of copies you want. The job is moved to the top of the queue. To  
make more than one print of a non-printed job in the queue from the front panel, select the job and choose  
Copies, then specify the number of copies required and press the Select key. This overrides any value set by  
your software.  
NOTE: If Rotate was On when you sent the file, every copy is rotated.  
You can reprint an already-printed job from the front panel. Select the Job Queue menu icon  
, then select  
the job from the queue, then select Reprint.  
Job status messages  
These are the possible job status messages, approximately in the order in which they may be seen:  
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Receiving: the printer is receiving the job from the computer  
Waiting to process: the job has been received by the printer and is waiting to be rendered (for jobs  
submitted through the Embedded Web Server only)  
Processing: the printer is parsing and rendering the job  
Preparing to print: the printer is performing writing system checks before printing the job  
Waiting to print: the job is waiting for the print engine to become free to proceed with printing  
Waiting for nest: the printer is set up with nesting on and is waiting for other jobs in order to complete  
the nest and proceed with printing  
On hold: the job was sent with the on hold for preview option and is on hold  
TIP: Do not send a job for preview with more than 64 pages.  
NOTE: If the printer hangs up while printing a job, and the queue facility is turned on, the partially  
printed job appears in the queue as on hold when the printer is next turned on. When you resume the  
job, it starts printing at the page it was interrupted.  
On hold for paper: the job can't be printed because paper is not loaded in the printer. Load the required  
paper, see Handle the paper on page 25, and click Continue to resume the job  
On hold for accounting: the job can't be printed because the printer requires all jobs to have an account  
ID: enter the account ID and then click Continue to resume the job  
Printing  
Drying  
Cutting paper  
Ejecting page  
Canceling: the job is being canceled, but remains in the printer job queue  
Deleting: the job is being deleted from the printer  
Printed  
Canceled: the job has been canceled by the printer  
Canceled by user  
Empty job: the job does not contain anything to print  
Remove a hold  
When the printer puts a job on hold you receive an alert, see Printer alerts on page 183, which explains why  
the job is on hold. Follow the instructions on the screen to remove the hold and continue printing.  
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Get printer accounting information  
There are various different ways of getting accounting information from your printer.  
View printer usage statistics for the whole lifetime of the printer, see Check printer usage statistics  
View ink and paper usage for each of your recent jobs by using the HP Designjet Utility, see Check ink  
and paper usage for a job on page 122. If the HP Designjet Utility is not available, see Access the HP  
Use a third-party application to request printer status, printer usage or job accounting data from the  
printer through the Internet. The printer provides data in XML to the application whenever requested.  
HP provides a Software Development Kit to facilitate the development of such applications.  
Check printer usage statistics  
There are two ways to check your printer's usage statistics.  
NOTE: The accuracy of the usage statistics is not guaranteed.  
Printer statistics with the Embedded Web Server  
1. Access the Embedded Web Server, see Access the Embedded Web Server on page 18.  
2. Go to the Main tab.  
3. Select History > Usage.  
Printer statistics with the HP Designjet Utility  
1. Access the HP Designjet Utility, see Access the HP Designjet Utility on page 19.  
2. Under Windows, go to the Overview tab and click on the Printer usage link.  
In the HP Designjet Utility for Mac OS X, select Printer Usage and press the Lookup button.  
Check ink and paper usage for a job  
There are two ways to check ink and paper usage for a job.  
NOTE: The accuracy of the usage statistics is not guaranteed.  
Ink and paper statistics with the Embedded Web Server  
1. Access the Embedded Web Server, see Access the Embedded Web Server on page 18.  
2. Go to the Main tab.  
3. Select History > Accounting.  
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Ink and paper statistics with the HP Designjet Utility  
1. Access the HP Designjet Utility, see Access the HP Designjet Utility on page 19.  
2. Select Job center to view information regarding the most recent jobs.  
3. Under Windows, click on the Accounting link.  
Under MAC OS X, select Job Accounting and click on the Look Up button.  
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10 Practical printing examples  
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Overview  
The following step-by-step instructions for printing jobs that use specific software are similar to those at the  
HP Knowledge Center on the Web. Consult the Knowledge Center at http://www.hp.com/go/Z6600/support/  
or http://www.hp.com/go/Z6800/support/ according to your printer model, for the most up-to-date  
information and for additional printing examples, including RIP scenarios.  
Resize an image with Adobe Photoshop CS4  
Application settings  
1. Open your image in Adobe Photoshop, and then select Image size from the Image menu.  
The Image Size dialog box appears.  
2. Set the sizing options.  
Pixel Dimensions: Set the resulting image size  
Document Size and resolution: Set the resulting page size and resolution. As a general guideline,  
consider setting the resolution according to your print quality setting. Refer to the following table  
for guidance.  
Print quality setting  
Recommended resolution setting  
Fast  
300  
Normal  
Best  
600900  
1200  
For more information about the print quality setting, see Select print quality on page 83.  
Constrain Proportions: Select this option if you want to preserve height-to-width ratio of your  
original image  
Resample Image: When an image is resampled, an interpolation method is used to assign color  
values to any new pixels that Photoshop creates, based on the color values of existing pixels in the  
image. Photoshop uses sophisticated methods to preserve the quality and detail from the original  
image when you resample. Select from the following resampling options:  
Nearest Neighbor: A fast but less precise method that replicates the pixels in an image. This  
method is for use with illustrations that contain edges that are not anti-aliased, to preserve  
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hard edges and produce a smaller file. However, this method can produce jagged effects,  
which become apparent when you distort or scale an image or perform multiple  
manipulations on a selection.  
Bilinear: A method that adds pixels by averaging the color values of surrounding pixels. It  
produces medium-quality results.  
Bicubic: A slower but more precise method based on an examination of the values of  
surrounding pixels. Using more complex calculations, Bicubic produces smoother tonal  
gradations than Nearest Neighbor or Bilinear.  
Bicubic Smoother: A good method for enlarging images based on Bicubic interpolation but  
designed to produce smoother results  
Bicubic Sharper: A good method for reducing the size of an image based on Bicubic  
interpolation with enhanced sharpening. This method maintains the detail in a resampled  
image. If Bicubic Sharper oversharpens some areas of an image, try using Bicubic.  
3. When you have finished setting the sizing options, click the OK button.  
4. Select Print from the File menu.  
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5. Select your printer and then click the Page Setup button. The printer properties dialog box appears.  
6. Set the page size and other print options that you want and then click the OK button. For more  
information about print option settings, see Print options on page 81.  
Print a color photo with Photoshop CS2  
This example uses Adobe Photoshop CS2 under Windows XP. The color management is done by Photoshop.  
1. Initial recommendations:  
Select an appropriate paper type for the job.  
The paper type should be calibrated and profiled with the printer and the print-quality level that  
you intend to use. For the Z6800 see Color calibration on page 101 and Color profiling  
To obtain a correct preview of the printed image, the monitor should also be profiled.  
2. Open Adobe Photoshop CS2.  
3. On the Edit menu, select Color Settings.  
Make sure that More Options are displayed.  
In Color Management Policies, select Preserve Embedded Profiles.  
In Profile Mismatches, select Ask When Opening and Ask When Pasting.  
In Missing Profiles, select Ask When Opening.  
In Conversion Options, click the More Options button to open Conversion Options, and then  
select Intent > Perceptual.  
Click the OK button.  
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4. On the File menu, select Open to open the image.  
If the document has an embedded color profile that does not match the current working space,  
select Use the embedded profile. Otherwise, select Assign working space.  
If the image colors do not look right, try assigning it to other color spaces by selecting Edit >  
Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied.  
Click the OK button.  
5. On the File menu, select Print with Preview.  
Select Page Setup.  
Select the printer (for example, HP Designjet Z6800ps 1524-mm).  
In Paper size: select the size of the paper that is currently loaded in the printer.  
In Orientation: select the orientation of your image on the paper (portrait or landscape).  
Click the OK button.  
Set the Position and the Scaled Print Size that you want.  
Make sure that More Options are displayed.  
Click the Color Management tab.  
In Print: select Document.  
Select Options > Color Handling, and then select Let Photoshop Determine Colors.  
Select Options > Printer Profile, and then select the correct profile for your printer and paper  
type.  
Click the Print button.  
6. Select the driver settings.  
In Printer: select the printer (HP Designjet Z6800ps 1524-mm).  
Click the Quality tab, and then specify these options:  
In Quality Options: select Standard options and drag the slider to Quality.  
Click the Color tab, and then specify these options:  
Select Print in Color.  
In Color Management: select Application Managed Colors.  
Click the Print button.  
Print a draft for revision with the correct scale  
Using Adobe Acrobat  
1. In the Acrobat window, check the plot size by positioning your cursor near the bottom left corner of the  
screen.  
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2. Select File and then select Print.  
NOTE: The page size is not automatically selected according to the drawing size.  
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3. To keep the scale, set Page Scaling to None (which is not the default setting).  
4. Click the Properties button.  
5. Select the Document size and Print Quality you want to use. Click the Custom button if you want to  
define a new custom paper size.  
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6. Click the Features tab, and then select Autorotate.  
7. Click the OK button and check that the print preview in the Print dialog box looks correct.  
8. Click OK again to print.  
Reprint a job with consistent colors  
This scenario explains how to get consistent colors from print-to-print.  
NOTE: HP supports color consistency between print jobs printed with the same printer models, using the  
same paper type.  
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Scenario 1  
Reprint a job with consistent colors by using the same printer.  
To ensure color consistency when reprinting the job, use the same paper type.  
1. Check that the color calibration is valid for the paper type that is loaded. On the front pane, select the  
icon, and then select View loaded paper. In the Paper information window, check that Color  
Calibration is OK. If the status of the Color Calibration is Pending or Recommended, perform a color  
calibration from the HP Color Center, or on the front panel.  
2. Reprint a job: Through the Embedded Web Server, go to the Job queue, select the job you want to  
reprint, and then click the Reprint button.  
A file can also be printed again if was stored in the printer. Through the Embedded Web Server, go to  
Stored jobs in printer, select the job you want to print, and then click the Print button.  
Scenario 2  
Reprint a job by using two HP Designjet Z6800 printers.  
To ensure color consistency when reprinting the job, use the same paper type.  
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1. Check that the color calibration is valid for the paper type that is loaded in both printers. On the front  
panel, select the icon, and then select View loaded paper. In the Paper information window, check  
that Color Calibration is OK. If the status of the Color Calibration is Pending or Recommended, perform  
a color calibration from the HP Color Center, or on the front panel.  
2. Print the jobs.  
Use ESRI ArcGIS 9 to print a map  
ArcGIS is a scalable system of software for geographic data creation, management, integration, analysis, and  
dissemination for every organization, from an individual to a globally distributed network of people.  
The software always sends RGB data to the printer driver. Select from several different printer engines. The  
printer engine determines the format and method that ArcMap uses to send the print job to the printer. One  
to three options are available, depending on license and printer configurations.  
Windows is the default and is always available, regardless of the printer that is in use. It allows the  
software to use the installed HP-GL/2 and RTL driver  
PostScript is available only if your printer supports PostScript and when the PostScript driver has been  
selected in the Name section. This allows you to output the file as a PostScript file. This option might be  
useful in certain specific cases, but in general it is not recommended.  
ArcPress is an extension that can be purchased for printing from ArcGIS. It is a software RIP that takes  
the original metafile and applies raster to it before sending it to the printer, so that the printer does not  
need to. This is beneficial because some printers cannot apply raster or do not have enough memory to  
process large jobs. Always use ArcPress with HP RTL (RGB) TrueColor.  
Use the Windows printer engine  
1. Make sure that you have installed the HP-GL/2 and RTL driver.  
2. When you are ready to print, select File > Page and Print Setup, and select the HP-GL/2 and RTL driver.  
3. Click the Properties button and configure the driver as follows.  
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On the Paper/Quality tab, set Print Quality to Quality.  
On the Color tab, clear the Print In Grayscale check box, and set Printer managed colors to sRGB  
in the Source profile drop-down menu.  
4. Click the OK button.  
5. Select File > Print.  
Printer Engine: select Windows Printer.  
Output Image Quality (Resample Ratio): this setting alters the number of pixels that are sampled  
when an ArcMap print file is generated. It determines how many pixels in the map document are  
used to create the file that goes to the printer.  
Fast = 1:5  
Normal = 1:3  
Best = 1:1 (as is)  
Selecting Best requires a lot of printer resources to process the print job, and might cause long  
processing times and generate out-of-memory messages, depending on the map size. If you  
experience these issues, select an Output Image Quality that is lower than Best. You will gain no  
advantage in print quality when you send an image that has resolution higher than the printer's  
input resolution.  
6. Click the OK button to print.  
Use the ArcPress printer engine  
1. Even though it will function only as a port, you must have the driver that you need installed.  
2. When you are ready to print, select File > Page and Print Setup, select the driver (the driver settings  
have no effect), and click the OK button.  
3. Select File > Print.  
Printer Engine: select ArcPress.  
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Click the Properties button, select the HP RTL (RGB) TrueColor driver, and select the resolution to  
be sent to the printer.  
Click the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation.  
You can preview the changes.  
4. To print, click the OK button both in this dialog box and in the Print dialog box.  
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Clean the exterior of the printer  
Use a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap to clean the  
outside of the printer and all other parts of the printer that you regularly touch as part of normal operation  
(for example, ink cartridge drawer handles).  
WARNING! To avoid an electric shock, make sure that the printer is turned OFF and unplugged before you  
clean it. Do not let water get inside the printer.  
CAUTION: Do not use abrasive cleaners on the printer.  
Clean the platen  
You should clean your printer's platen every few months, or when necessary.  
NOTE: If you print on wide paper after having printed on narrower paper, you might find that the left side of  
the platen has become dirty. If this contaminated section of the platen is not cleaned, it might leave marks on  
the back of the paper.  
WARNING! Be careful not to damage the paper-advance sensor when cleaning the platen. The sensor is the  
very small rectangular window found near the sixth platen roller from the right. See Clean the paper-advance  
Follow these instructions to clean the platen.  
1. Unload all paper from the printer. See Unload a roll from the printer on page 35.  
2. Open the printer window.  
3. With a dry brush, remove ink deposits from the cutter groove.  
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4. With the same dry brush, remove ink deposits from the platen surface.  
5. Use a clean, absorbent lint-free cloth that has been slightly dampened with isopropyl alcohol to wipe  
loosened ink deposits from the platen.  
CAUTION: Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly,  
because you will leave too much moisture behind.  
6. Use the damp cloth to clean the cutter ramp.  
7. Use a dry cloth to clean the exposed part of the wheels. Ideally, you should clean the entire  
circumference of these wheels.  
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Clean the paper-advance sensor window  
The paper advance sensor is the very small rectangular window (less than 1 cm² in size and shown in the  
following graphic) near the sixth platen roller from the right.  
You should clean the paper-advance sensor window every 6 months, and whenever you experience print-  
quality issues.  
1. Unload the paper using the front panel procedure. See Unload a roll from the printer on page 35.  
2. Use a clean, absorbent, lint-free cloth, slightly dampened with isopropyl alcohol, to wipe any dust and  
loosened ink deposits very gently from the sensor window.  
3. Under ambient light, a clean sensor window shows a violet-colored reflection that extends uniformly  
across the entire surface. To see this reflection, look closely at the sensor window and slightly change  
your viewing angle.  
4. Wait 34 minutes before reloading the paper to ensure that the alcohol has evaporated completely.  
Lubricate the printhead carriage  
The printhead carriage occasionally (about once a year) needs lubrication so that it continues to slide easily  
along the slider rod.  
1.  
To gain access to the carriage, go to the front panel and select the  
icon, and then select Replace  
printheads. The carriage slides to the middle section of the printer.  
CAUTION: If the carriage remains in the central part of the printer for more than 7 minutes, it  
attempts to return to its home position on the right.  
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2. Open the printer window and apply a few drops of multi-purpose lubricating oil to the pads on either  
side of the carriage.  
NOTE: A roller lubrication kit can be ordered if necessary as part of the Printer Maintenance Kit.  
3. Apply a few drops of oil directly to the slider rod on either side of the carriage.  
4. Close the printer window.  
Maintain the ink cartridges  
During the normal lifetime of a cartridge, no specific maintenance is required. However, in order to maintain  
the best print quality, you should replace a cartridge when it has reached its expiration date, which is the  
manufacturing date marked on the cartridge plus 30 months.  
Perform preventive maintenance  
During the life of your printer, components that are used constantly can wear out.  
To avoid having these components degrade to the point that the printer breaks down, the printer keeps track  
of the number of cycles that the printer carriage makes across the axis of the printer, and also monitors the  
total quantity of ink used.  
The printer uses these numbers to track the need for preventive maintenance, and displays one of the  
following messages on the front panel:  
Maintenance #1 required  
Maintenance #2 required  
These messages mean that some components are nearing the end of their lives. You can continue printing for  
quite some time, depending on your use of the printer. However, HP strongly recommends that you contact  
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your customer service representative and arrange for a preventive maintenance visit. The service engineer  
can then replace the worn parts onsite, which will prolong the life of the printer.  
The benefits of arranging a service engineer's visit when these messages appear on the front panel are two-  
fold:  
The printer components can be replaced at a time that is convenient for you, and so will not disturb your  
daily workflow.  
When the service engineer performs a preventive maintenance visit, replaces several parts at once. This  
eliminates the need for repeat visits.  
Move or store the printer  
If you need to move your printer or store it for an extended period of time, prepare it correctly to avoid  
possible damage.  
1. Do not remove the ink cartridges, printheads or printhead cleaners.  
2. Make sure that no paper is loaded.  
3. Make sure that the printhead carriage is located in the service station (at the right end of the printer).  
4. Make sure that the Ready message appears on the front panel.  
5. Turn off the power by using the Power key on the front panel.  
6. Also switch off the power switch at the rear of the printer.  
7. Disconnect the power cable and any cables that connect the printer to a network, a computer, or a  
scanner.  
8. If you have a take-up reel installed, remove the take-up reel sensor and cable-housing unit from the  
foot of the printer stand. For your convenience, you can place the sensor and cable-housing unit on the  
printer-stand crossbar and use the blue, plastic screw to affix the housing unit to the leg of the stand,  
while you move the printer. See the illustration below. When reinstalling the housing unit, make sure  
that the wheel on the foot of the printer stand is pointing forward.  
NOTE: If the printer or ink cartridges are moved from a cold location to a warm and humid location,  
water from the atmosphere can condensate on the printer parts and cartridges and can result in ink  
leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on  
the printer or installing the ink cartridges, to allow the condensate to evaporate.  
TIP: Because preparing and purging the printheads uses both time and ink, you are strongly  
recommended to leave the printer always on or in sleep mode, whenever possible, to maintain the  
health of the printheads. In both cases, the printer wakes up from time to time to maintain the  
printheads. Thus you can avoid going through lengthy preparation processes before using your printer.  
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Update the printer firmware  
The printer's various functions are controlled by software that resides in the printer, also known as firmware.  
From time to time, firmware updates from Hewlett-Packard become available. These updates increase the  
printer's functionality and enhance its features.  
Firmware updates can be downloaded from the Internet and installed in your printer in the following ways.  
Use the method that you find most convenient.  
In Windows, open the HP Designjet Utility, select your printer, click the Support tab, and then select  
Firmware Update.  
In Mac OS X, open the HP Designjet Utility and select Firmware Update.  
Using the printer's Embedded Web Server, click the Setup tab and then select Firmware update.  
Download the firmware file from the HP Web site into a USB flash drive and insert it into the Hi-Speed  
USB host port behind the printer. A firmware update assistant appears on the front panel to guide you  
through the update process.  
If you are updating the firmware from your computer, follow the onscreen instructions to download the  
firmware file and store it on your hard disk. Then select the downloaded file and click Update.  
If you experience very slow progress while uploading the firmware file to the printer, the reason could be that  
you are using a proxy server. In that case, try bypassing the proxy server and accessing the Embedded Web  
Server directly.  
In Internet Explorer 10 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and  
select the Use a proxy server for your LAN check box. Alternatively, for more precise control, click the  
Advanced button and add the printer's IP address to the list of exceptions, for which the proxy server is  
not used.  
In Safari for MAC OS X, go to Safari > Preferences > Advanced and click the Proxies: Change Settings  
button. Add the printer's IP address or its domain name to the list of exceptions, for which the proxy  
server is not used.  
The firmware includes a set of the most commonly used paper presets. Extra paper presets can be  
downloaded separately; see Download paper presets on page 45.  
During the firmware update process, the printer is restarted.  
If you press Cancel, the firmware update is cancelled.  
If you press OK, the firmware update continues, and you are asked to select the region of the world in which  
the printer will be used; see Select the printer region on page 56.  
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Change the ink absorber  
An alert appears on the printer front panel when the ink absorber is reaching its maximum saturation and  
again when the absorber should be changed.  
NOTE: The absorber can become excessively dry and fail to function correctly in climates where the relative  
humidity is consistently below 25%.  
CAUTION: A saturated or excessively dry ink absorber can cause severe damage to the printheads and other  
parts of the printer. HP strongly recommends that you promptly change the ink absorber when alerted.  
Remove the ink absorber  
An ink absorber and disposable plastic gloves are included in the maintenance kit that can be ordered for  
your printer.  
1.  
On the printer's front panel, select the  
icon, then select Replace ink absorber.  
2. Open the printer window.  
3. Identify the left spittoon.  
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4. Locate the ink absorber.  
5. Lift the tab that extends from the front edge of the absorber.  
NOTE: Use the disposable plastic gloves to avoid getting ink on your hands.  
6. Lift the tab on the absorber until it is clear of the spittoon and you can easily grip the tab.  
7. Lift and remove the absorber from the spittoon.  
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8. Dispose of the soiled ink absorber according to your local regulations.  
Insert the ink absorber  
1. Grip the new ink absorber as shown.  
2. Insert the back edge of the absorber into the fitting in the spittoon.  
3. Use your thumb to slide the absorber to the back of the fitting in the spittoon.  
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4. Push down on the tabbed edge until you hear the absorber click into place. Make sure that the top of the  
ink absorber is seated flatly and that none of the corners are higher than the plane of the platen.  
5. Press the OK key on the front panel. The printer verifies that the ink absorber is correctly seated. If the  
front panel shows a message that it is not seated correctly, remove the ink absorber, insert it again, and  
then press the OK key.  
Secure disk erase  
The printer's hard disk is used as a temporary storage area for print jobs. The Secure Disk Erase facility can  
completely erase your information from the hard disk to protect it from unauthorized access. You can choose  
to erase particular files, or the whole hard disk.  
Secure Disk Erase provides three different levels of security:  
Non-Secure Fast Erase: all pointers to the information are erased. The information itself remains on  
the hard disk until the disk space it occupies is needed for other purposes, and it is then overwritten.  
While it remains on the disk, it is difficult for most people to access, but may be accessed using software  
designed for the purpose. This is the normal method in which files are erased on most computer  
systems; it is the fastest method but the least secure.  
Secure Fast Erase: all pointers to the information are erased, and the information itself is also  
overwritten with a fixed character pattern. This method is slower than Non-Secure Fast Erase, but more  
secure. It may still be possible to access fragments of the erased information by using special tools to  
detect residual magnetic traces.  
Secure Sanitizing Erase: all pointers to the information are erased, and the information itself is  
repetitively overwritten using an algorithm designed to eliminate any residual traces. This is the  
slowest method, but the most secure. Secure Sanitizing Erase meets the US Department of Defense  
5220-22.m requirements for clearing and sanitization of disk media. This is the default security level  
when using Secure Disk Erase.  
Secure Disk Erase is one of the facilities provided by Web JetAdmin, which is HP's free Web-based print  
management software. See http://www.hp.com/go/webjetadmin/.  
If you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support. See HP  
NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer several times  
during the process, which will take up to 12 hours with Secure Disk Erase or up to 48 hours with Secure  
Sanitizing Erase.  
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12 Accessories  
Order accessories  
The following accessories can be ordered for your printer.  
Name  
Product number  
CQ654C  
HP Designjet HD Scanner  
HP Designjet PostScript®/PDF Upgrade Kit  
HP Designjet Z6X00 User Maintenance Kit  
HP Designjet 1524-mm (60-in) Media Bin  
HP Designjet 1524-mm (60-in) Spindle  
HP Jetdirect 640n Print Server  
CQ745B  
Q6715A  
Q6714A  
CQ754A  
J8025A  
The following software can be downloaded for your printer.  
Name  
Download from  
HP Designjet accounting tool  
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General advice  
Use the following approach when you have any print-quality problem:  
To achieve the best performance from your printer, use only genuine HP supplies and accessories,  
whose reliability and performance have been thoroughly tested to give trouble-free performance and  
best-quality prints. For details of recommended papers, see Order paper on page 48.  
Make sure that the paper type that you select on the front panel is the same as the paper type that is  
loaded in the printer. Make sure that the paper type has been calibrated. Also make sure that the paper  
type that you select in your software is the same as the paper type that you loaded in the printer.  
CAUTION: If you have the wrong paper type selected, you might experience poor print quality and  
incorrect colors, and damage to the printheads might occur.  
Make sure that you are using the most appropriate print-quality settings for your purposes. See Select  
print quality on page 83. You are likely to see lower print quality if you have moved the print-quality  
slider to the Fast end of the scale, or set the custom quality level to Fast.  
Make sure that your environmental conditions (temperature, humidity) are in the recommended range.  
Make sure that your ink cartridges and printheads have not passed their expiration dates. See Maintain  
Avoid touching the paper while printing is in progress.  
Troubleshooting tools  
To access the troubleshooting tools in the Embedded Web Server, select the Support tab. The first two tools  
can also be accessed from the front panel's Image quality maintenance menu.  
Optimize print quality  
This option ensures that printer and supplies are adjusted to deliver optimum print quality. Click Next to  
execute all calibration and recovery routines automatically. The whole process consumes 80 cm (31.5 in) of  
paper and may take up to 20 minutes.  
NOTE: This option can also be selected from the front panel. From the main menu, select  
Optimize print quality.  
, then  
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Optimization suggested actions  
This option suggests a series of recommended actions to improve print quality, based on the results of  
internal checks. These actions may include reseating a printhead, changing paper to run a specific calibration,  
cleaning some printer component, etc. Execute them in the proposed order.  
TIP: Use this option if you want to save time by acting directly on the causes of your problem, or if your  
problem persists after the automatic Optimize print quality process.  
NOTE: This option can also be selected from the front panel. From the main menu, select  
Optimization suggested actions.  
, then  
Most-common issues resolution  
This option is designed to help you resolve some of the most common print-quality issues that users  
encounter in large-format printing:  
Dark or light horizontal lines across the image (banding)  
Graininess  
Poor line quality  
Inaccurate colors  
In the first window, select the print-quality issue that you are experiencing and click Next.  
A list of suggestions for corrective action appears along with help to guide you through each action.  
Lines are too thick, too thin, or missing  
1. Check that the paper type that you have loaded corresponds to the paper type that you selected on the  
front panel and in your software.  
2. Make sure that you are using the appropriate print-quality settings for your purposes. See Select print  
3. If you are using a HP-GL/2 driver and the resolution of your image is greater than the printing  
resolution, you might notice a loss of line quality. You can find the Max. Application Resolution option  
on the Windows driver Advanced tab, under Document Options > Printer Features. If you change this  
option, reprint your job if the problem has been solved.  
4. If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics Print  
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5. Try aligning the printheads. See Align the printheads on page 71. After alignment, reprint your job if the  
problem has been solved.  
6.  
Select the  
icon on the printer's front panel, and then View loaded paper to see the paper-advance  
calibration status. If the status is PENDING, perform a paper-advance calibration. See Perform paper  
If the problem persists after you complete these actions, contact your customer service representative for  
further support.  
Lines appear stepped or jagged  
Use the following procedure if lines in your image appear stepped or jagged when printed:  
1. The problem might be inherent in the image. Try to improve the image within the software program  
that you are using to edit it.  
2. Make sure that you are using appropriate print-quality settings. See Select print quality on page 83.  
3. If you are using an HP-GL/2 driver, hange your image-rendering resolution to 300 dpi or 600 dpi,  
depending on your printing need. The Max. Application Resolution option in the Windows driver  
dialog's Advanced tab, under Document Options > Printer Features.  
Parts of lines or text are missing  
A high-quality large-format print job often requires a large amount of data, and in some specific workflows,  
the output might not look like you expected. Here are some suggestions to help you to avoid this problem:  
Select a smaller page size and scale to the final page size in the driver or on the front panel.  
Save the file in another format, such as TIFF or EPS, and open it in another program.  
Use a RIP to print the file.  
Reduce the resolution of the bitmap images in your software.  
Select a lower print quality in order to reduce the resolution of the printed image.  
On the Advanced tab of the Windows driver dialog, select Document options, Printer features, and  
then establish the following settings:  
Set Send job as bitmap to Enabled (HP-GL/2 driver only).  
Set Max. Application resolution to 300.  
NOTE: These settings are described for troubleshooting purposes only and might adversely affect the  
final output quality or the time necessary to generate the print job. Therefore, restore these settings to  
their default values if they do not help to solve the problem.  
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Lines are printed double or in the wrong colors  
This problem can have various visible symptoms:  
Colored lines are printed double, in different colors.  
The borders of colored blocks are the wrong color.  
Use these steps to correct this kind of problem:  
1. Align the printheads. See Align the printheads on page 71.  
2. Make sure that you are using appropriate print-quality settings. See Select print quality on page 83.  
Lines are blurred (ink bleeds from lines)  
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Humidity can cause ink to soak into the paper, making the lines look blurred and fuzzy. Try the following  
remedies:  
1. Make sure that your environmental conditions (temperature, humidity) are suitable for high-quality  
2. Check that the paper type that you select on the front panel is the same as the paper type that you are  
using. To check, select the  
icon from the printer's front panel, and then select View loaded paper.  
3. Try changing to a heavier paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight  
Coated Paper, or Digital Fine Art paper.  
4. If you are using glossy paper, try changing to a different type of glossy paper.  
5. Align the printheads. See Align the printheads on page 71.  
Lines are slightly warped  
The paper itself might be warped. This can happen if it has been used or stored in an extreme environment.  
Dark or light horizontal lines across the image (banding)  
Try the following remedies if your printed image suffers from added horizontal lines as shown (the color may  
vary):  
1. Make sure that the paper type you have loaded corresponds to the paper type that you select on the  
front panel and in your software.  
2. Make sure that you are using appropriate print-quality settings for your purposes. See Select print  
quality on page 83. In some cases, you can overcome a print-quality problem merely by selecting a  
higher print-quality level. For instance, if you have set the print-quality slider to Fast, try setting it to  
Best. If you change the print-quality settings, reprint your job if the problem has been solved.  
3. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 72.  
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4. Check the paper-advance calibration status on the front panel. If the status is PENDING, you should  
perform paper-advance calibration. See Perform paper advance calibration on page 43.  
5. Try aligning the printheads. See Align the printheads on page 71. After alignment, reprint your job if the  
problem has been solved.  
If the problem persists, contact your customer service representative for further support.  
The image is grainy  
1. Check that the paper type you have loaded corresponds to the paper type that you select on the front  
panel and in your software.  
2. Check that you are printing on the correct side of the paper.  
3. Make sure that you are using appropriate print-quality settings. See Select print quality on page 83. In  
some cases, you can overcome a print-quality problem merely by selecting a higher print-quality level.  
For instance, if you have set the print-quality slider to Fast, try setting it to Best. Alternatively, you  
could try unidirectional printing. If you change the print-quality settings, reprint your job if the problem  
has been solved.  
4. Try aligning the printheads. See Align the printheads on page 71. After alignment, reprint your job if the  
problem has been solved.  
5. Check the paper-advance calibration status on the front panel. If the status is PENDING, you should  
perform paper-advance calibration. See Perform paper advance calibration on page 43.  
If the problem persists, contact your customer service representative for further support. See HP Customer  
The image has a metallic hue (bronzing)  
Bronzing describes an image that has a metallic hue when it is viewed from specific angles. Bronzing occurs  
most commonly when you print pigmented inks on non-matte paper, such as photo paper. If you are using  
standard print-quality options and the image contains the bronzing effect, move the slider to Quality. See  
If you are experiencing bronzing when printing images on glossy paper, try using the Full Set of Inks printing  
option. To do so from the Windows driver, click the Color tab, and then select the Full Set of Inks option.  
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The printed output is not flat  
If the paper does not lie flat when it comes out of the printer, but instead contains shallow waves, you are  
likely to see defects in the printed image, such as vertical stripes. This can happen when you use thin paper  
that becomes saturated with ink.  
1. Make sure that the paper type you have loaded corresponds to the paper type that you select on the  
front panel and in your software.  
2. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight  
Coated Paper, or thicker Digital Fine Art papers.  
The print smudges when touched  
The black ink pigment can smudge when a finger or pen touches it. This is particularly noticeable on: vellum,  
translucent bond, films, productivity photo paper, and natural tracing paper.  
Try these remedies to reduce the smudging:  
Try to print in an environment that is not too humid for the printer. See Environmental specifications  
Change pure black objects in your image to a dark color, such as dark brown, so that they are printed  
with colored inks instead of black ink.  
Use HP Heavyweight Coated Paper.  
Increase the drying time. See Change the drying time on page 46.  
Ink marks appear on the paper  
This problem can occur for several different reasons.  
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Smears on the front of coated paper  
If a lot of ink is used on coated paper, the paper absorbs the ink quickly and expands. As the printheads move  
over the paper, the printheads come into contact with the paper and smear the printed image.  
Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key on the front  
panel and also cancel the job from your computer software. Otherwise the soaked paper might damage the  
printheads.  
Try the following suggestions to avoid this problem:  
Use a recommended paper type. See Supported paper types on page 27.  
If the image you are printing contains intense color, try using HP Heavyweight Coated Paper.  
Try to increase the margins by relocating the image within the page by using your software application.  
If necessary, try changing to a non-paper-based material such as transparent film.  
Smears or scratches on the front of glossy paper  
Glossy paper can be extremely sensitive to the bin or to anything else that it contacts soon after printing.  
This depends on the amount of ink that has been deposited on the paper and the environmental conditions at  
the time of printing. Avoid any contact with the paper surface and handle the print with care.  
Ink marks on the back of the paper  
Ink residue on the platen or the input rollers is likely to mark the back of the paper. See Clean the platen  
Defects near the top of a print  
In a defect that affects only the start of a print, within 5.5 cm (2.2 in) of the leading edge of the paper, a band  
of inconsistent color appears:  
Use these steps to avoid this problem:  
1. The easiest solution may be to increase the margins by relocating the image within the page in your  
software application, so that the area of the paper affected by the problem (at the start of the page) will  
be blank.  
2. Align the printheads. See Align the printheads on page 71.  
3. Make sure that you are using appropriate print-quality settings. See Select print quality on page 83.  
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Colors are inaccurate  
If the colors of your print do not match your expectations, try the following remedies:  
1. Check that the paper type you have loaded corresponds to the paper type that you selected on the front  
panel and in your software. At the same time, check the color-calibration status. If the status is  
RECOMMENDED or OBSOLETE, you should perform color calibration. For the Z6800 see Color calibration  
on page 101 and for the Z6600 see Color calibration on page 105. If you have made any changes, reprint  
your job if the problem has been solved.  
2. Check that you are printing on the correct side of the paper.  
3. Make sure that you are using the appropriate print-quality settings. See Select print quality on page 83.  
If you have selected the Fast options, you might not get accurate colors. If you change the print-quality  
settings, reprint your job if the problem has been solved.  
4. If you are using Application Color Management, make sure that the color profile that you are using  
corresponds to the selected paper type and print-quality settings. If you have doubts about which color  
settings to use, see Color management on page 95. If you need to create a color profile, for the Z6800  
5. If the problem consists of color differences between your print and your monitor, follow the instructions  
in the “How to calibrate your monitor” section of the HP Color Center. Reprint your job if the problem  
has been solved.  
6. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 72.  
7. Consult the HP Knowledge Center at http://www.hp.com/go/Z6600/support/ or  
http://www.hp.com/go/Z6800/support/ according to your printer model, for step-by-step color  
assistance with different software programs (English language content only).  
If the problem persists, contact your customer service representative for further support. See HP Customer  
PANTONE* colors are inaccurate  
Colors between different HP Designjets do not match  
If you print an image on two different printer models (for instance, on an HP Designjet Z6800 printer series  
and an HP Designjet 5500 printer series), the colors of the two prints might not match well.  
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Matching two printing devices that use different ink chemistry, paper chemistry, and printheads is unlikely to  
be completely successful. Use the information provided here is to attempt to make one printer match  
another.  
Print with PostScript drivers  
The situation describes printing with the PostScript driver installed for that printer. In this example, we are  
using an HP Designjet Z6800 printer series and an HP Designjet 5500 printer series.  
1. Check that both printers have the most recent firmware version. See Update the printer firmware  
2. Check that you have the most recent printer driver for both printers. Download the latest versions for  
any HP printer from http://www.hp.com/go/Z6800/drivers/.  
3. Make sure that Color Calibration is turned on. On the front panel of the HP Designjet Z6800, select the  
icon, and then select Printer configuration > Color calibration > On.  
4. Load the printers with the same type of paper.  
5. Check that the Paper Type setting on the front panel corresponds to the paper that you have loaded.  
6. Use you normal settings to print your image on the HP Designjet 5500.  
7. Now prepare to print the same image on the HP Designjet Z6800.  
In your software, set the color space of the image to emulate the HP Designjet 5500 and the specific  
paper type that you used in that printer. The data sent to the driver must be already converted to this  
emulation color space, which is a CMYK color space. See the online help for the software program to find  
information about how to do this. In this way, the Z6800 will emulate the colors that the 5500 can  
produce when printing on that paper type.  
8. In the PostScript driver for the HP Designjet Z6800, go to the Color Management section and set the  
CMYK input profile to the same HP Designjet 5500 color space that you selected in the software (the  
emulation color space).  
9. Print the image on the HP Designjet Z6800.  
Print with HP-GL/2 drivers  
The situation describes printing with the HP-GL/2 driver installed for that printer.  
1. Check that both printers have the most recent firmware version. See Update the printer firmware  
2. Check that you have the most recent printer drivers for both printers. You can download the latest  
versions for any HP printer from http://www.hp.com/go/Z6800/drivers/.  
3. Make sure that Color Calibration is turned on. On the front panel of the HP Designjet Z6800 printer  
series, select the  
icon, then Printer configuration > Color calibration > On.  
4. Load the printers with the same type of paper.  
5. Check that the Paper Type setting on the front panel corresponds to the paper you have loaded.  
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6. In the HP-GL/2 driver for the HP Designjet Z6800, click the Color tab, and select Printer Emulation from  
the list of color management options. Then select the HP Designjet 5500 from the list of emulated  
printers.  
7. In the HP-GL/2 driver for the HP Designjet 5500, click the Options tab, and then select Manual Color >  
Color Control > Match Screen. Also click the Paper Size tab, and then select Paper Type.  
Print the same HP-GL/2 file  
The situation describes how to produce an HP-GL/2 file (also known as a PLT file) with the HP-GL/2 driver  
installed for one printer that you intend to send to another printer.  
1. Check that both printers have the most recent firmware version. See Update the printer firmware  
2. Make sure that Color Calibration is turned on. At the front panel of the HP Designjet Z6800, select the  
icon, then Printer configuration > Color calibration > On.  
3. Load the printers with the same type of paper.  
4. Check that the Paper Type setting on the front panel corresponds to the paper you have loaded.  
5. If you have an HP-GL/2 file for an HP Designjet 5500 and you want to print it on an HP Designjet Z6800,  
use the Embedded Web Server or the front panel.  
Through the Embedded Web Server: leave the color options set to Default.  
On the front panel: select the  
icon, and then select Printing preferences > Color options >  
Emulate printer > HP Designjet 5500 Series.  
For other HP Designjet printers, set both printers to match the screen colors (sRGB, if that is available),  
as when printing with separate HP-GL/2 drivers.  
The output is completely blank  
If the front-panel graphic language setting is Automatic (the default), try the other settings: PostScript for a  
PostScript file, HP-GL/2 for an HP-GL/2 file, and so on. Then send the file again.  
When you have finished this particular print, remember to reset the graphic language to Automatic.  
The output contains only a partial print  
If you pressed Cancel before the printer received all the data, you ended the data transmission and will  
have to print the page again.  
The I/O timeout setting might be too short. This setting determines how long the printer waits for the  
computer to send more data, before deciding that the job is finished. On the front panel, increase the  
I/O timeout setting to a longer period and then send the print again by selecting the Connectivity menu  
icon  
, then Advanced > Select I/O timeout.  
A communications problem between your computer and the printer might exist. Check your network  
cable.  
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Check that your software settings are correct for your current page size (for example, long-axis prints).  
If you are using network software, make sure that it has not timed out.  
The image is clipped  
Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and the  
printable area as described by your software. You can often identify this kind of problem before printing by  
previewing your print. See Preview a print on page 87.  
Check the actual printable area for the paper size that you have loaded.  
printable area = paper size margins  
Check what your software understands to be the printable area (which it might cite as "printing area" or  
"imageable area"). For example, some software programs assume standard printable areas that are  
larger than those used in this printer.  
If you have defined a custom page size that has very narrow margins, the printer might impose its own  
minimal margins and clip your image slightly. You might want to use a larger paper size. See Select  
If your image contains its own margins, you might be able to print it successfully by using the Clip  
Contents by margins option. See Select margins options on page 86.  
If you are trying to print a very long image on a roll, make sure that your software can print an image of  
that size.  
You might have asked to rotate the page to landscape orientation on a paper size that is not sufficiently  
wide.  
If necessary, reduce the size of the image or document in your software, so that it fits between the  
margins  
Other explanations exist for a clipped images. Some programs, such as Adobe Photoshop, Adobe Illustrator,  
and CorelDRAW, use an internal 16-bit coordinate system which means that they cannot handle an image of  
more than 32,768 pixels. If you try to print a larger image, the bottom of the image will be clipped. To print  
the entire image, try these suggestions:  
If you are using an HP-GL/2 driver, you can reduce the resolution so that the whole image requires  
fewer than 32,768 pixels. The Windows driver includes an option called Max. Application Resolution,  
which reduces the resolution automatically. The option is on the Advanced tab, under Document  
Options > Printer Features.  
Save the file in another format, such as TIFF or EPS, and open it in another program.  
Use a RIP to print the file.  
The image is in one portion of the printing area  
In the software, have you selected a page size that is too small?  
Does your software read the image as being in one portion of the page?  
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The image is unexpectedly rotated  
On the front panel, select the  
icon, and then select Printing preferences > Paper options > Rotate.  
Check that the setting is what you wanted.  
For non-PostScript files: if Nesting is On, pages are sometimes automatically rotated to save paper. See Nest  
The print is a mirror image of the original  
On the front panel, select the  
icon, and then select Printing preferences > Paper options > Enable  
mirror image. Check that the setting is what you wanted.  
The print is distorted or unintelligible  
The interface cable that is connecting your printer to your network (or to your computer) might be  
faulty. Try another cable.  
On the front panel, select the  
icon, and then select Printing preferences > Select graphics  
language. If the language setting is Automatic (the default), try the other settings: PostScript for a  
PostScript file, HP-GL/2 for an HP-GL/2 file, on so on. Then send the file again.  
Depending on the software, drivers, and RIPs that you are using with your printer, different ways to  
solve this problem exist. Refer to the vendor's user documentation for details.  
One image overlays another on the same print  
The I/O timeout setting might be too long. On the front panel, decrease the setting and print again. Select  
the Connectivity menu icon  
, then Advanced > Select I/O timeout.  
Pen settings seem to have no effect  
You have changed the settings on the front panel by selecting the  
icon followed by Printing  
preferences > HP-GL/2 > Define palette, but did not select that palette in Printing preferences > HP-  
GL/2 > Select palette.  
To enable the software-driven pen settings, go to the front panel and select the  
icon followed by  
Printing preferences > HP-GL/2 > Select palette > Software.  
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The image has a wood-grain appearance (aeroworms)  
Aeroworms are wavy, horizontal bands produced by air-induced dot placement error (DPE). In extreme cases,  
aeroworms give the image a wood-grain appearance. The problem occurs most commonly on print jobs that  
are set for low-quality and high-speed. It does not occur when the custom print-quality setting is set to  
“best.”  
To eliminate aeroworms, select a higher IQ print setting. See Select print quality on page 83.  
A square is not square  
In some cases for low grammage papers, the printed image is larger in one side than the other. In order to  
avoid this problem, we suggest you reduce the vacuum to the lowest level in the paper preset for the  
selected paper.  
To reduce the vacuum, go to HP Designjet Utility > Color Center > Paper Preset Management > Change  
Printing Properties > Vacuum level.  
Color drift on area fill edges  
Color differences can be seen on the edge of a wide non-printed area. In some specific cases, there may be  
some color variation that is present when the edge of this area fill is composed of light colors.  
To reduce this problem try the following:  
Rotate the image 90º or 180º.  
Print in fast and normal modes.  
Print in unidirectional mode.  
Add color bars at the sides of the image.  
Print closer to the right hand side of the printer.  
Use a special paper preset with more servicing. New presets exist for plain paper, coated, heavyweight  
coated, super heavyweight coated and high gloss/satin photo media. In the EWS, go to the  
Configuration tab, select the Paper management option, and the Show/hide papers tab. From the  
hidden list of medias, select the one to use by moving it to the visible list and click on Apply button.  
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14 Troubleshoot paper issues  
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The paper cannot be loaded successfully  
Here are a few things to check if you cannot successfully load the paper.  
The paper might be loaded at an angle (skewed or mislocated). Make sure that the right edge of the  
paper is aligned with the half-circle on the right-hand side of the platen, and that the leading edge of  
the paper is aligned with the metal bar in the platen.  
The paper might be crumpled or warped, or have irregular edges.  
If the paper jams in the paper path to the platen, the leading edge of the paper might not be straight or  
clean. Remove the initial 2 cm (1 in) of paper from the roll and try again. This might be necessary even  
with a new roll of paper.  
Make sure that the spindle is correctly inserted.  
Make sure that the paper is correctly loaded on the spindle, and that it loads over the roll towards you.  
Check that the paper is wound tightly on the roll.  
If you are having difficulties loading the paper, and the front panel continues to display align to the  
blue line after a number of attempts, then unroll forward about a half meter of paper, align with the  
blue line, and the backwards movement will automatically align the paper  
The paper has jammed  
When a jam occurs, the Possible paper jam message usually appears in the front panel, with one of two error  
codes:  
81:01 indicates that paper cannot advance into the printer.  
86:01 indicates that the printhead carriage cannot move from side to side.  
Check the printhead path  
1. Turn off the printer at the front panel, then also switch off the power switch at the rear.  
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2. Open the printer window.  
3. Try to move the printhead carriage out of the way.  
4. Lift the paper-load lever as far up as it will go.  
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5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.  
6. Carefully pull the remainder of the roll down and out of the printer.  
7. Turn on the printer.  
8. Reload the roll. See Load a roll into the printer on page 33.  
9. If some paper continues to cause an obstruction within the printer, it can often be cleared by loading a  
rigid paper type into the printer.  
10. If you find that you have print-quality problems after a jam, try realigning the printheads. See Align the  
Check the paper path  
This problem can occur when a roll has finished and the end of the roll is stuck to the cardboard core. If  
this has happened, cut the end of the roll away from the core. Then feed the paper through the printer,  
and load a new roll.  
Otherwise, follow the procedure described above, under Check the printhead path on page 168  
Prints do not stack correctly in the bin  
Paper often tends to curl near the end of a roll, which can cause stacking problems. Load a new roll, or  
remove prints manually as they are completed.  
If you are mixing prints or nesting sets of several different sizes, you might experience stacking  
problems because of the different sizes of paper in the bin.  
Automatic paper-cutter does not function  
The automatic paper-cutter is disabled when the take-up reel is in use, and when printing on some heavy  
paper types, which might damage the cutter.  
Take-up reel paper jammed  
If the paper is severely damaged on the take-up reel spindle core, do not use the printer's cutter to cut and  
remove the paper. Instead, cut the paper manually as close as possible to the printer window, and then  
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Take-up reel does not wind  
Predictably, if the take-up reel is not winding as anticipated, the printed output is likely to end up on the  
floor. If the printer recognizes a problem with the take-up reel, it will interrupt the print job until the issue is  
corrected. If the printer does not recognize a problem, the job will continue to print. The following table  
highlights possible issues and solutions.  
Take-up reel LED  
status  
Issue  
Print job  
interrupted?  
Possible cause  
Possible solution  
Blinking quickly  
Take-up reel is not  
winding  
Yes  
The sensor beam was blocked  
for more than 3 seconds.  
Make sure that the take-up reel  
sensors are not blocked by a  
strip of paper, the collection  
bin, or any objects. See the  
following graphic. Make sure  
that the collection bin is placed  
behind the foot brace.  
Also ensure that the take-up  
reel power switch is in the On  
position.  
Blinking slowly  
Solid red  
Take-up reel is not  
winding  
No  
No  
The sensor cables are loose or  
unplugged.  
Ensure that the sensor cables  
are correctly secured.  
Take-up reel is not  
winding  
There is too much resistance on Ensure that the paper is not  
the take-up reel motor.  
winding too tightly. A loop-  
shaping core should be  
inserted and hanging as shown  
in step 10 of Use the take-up  
Solid green  
Solid green  
Take-up reel is not  
winding  
No  
No  
The take-up reel power switch  
is in the Off position  
Ensure that the take-up reel  
power switch is in the On  
position.  
Take-up reel is  
winding in the  
wrong direction  
The take-up reel wind-direction Flip the take-up reel wind-  
switch is in the wrong winding  
position.  
direction switch to the correct  
position.  
After 3 seconds, the printer  
recognizes the problem and  
interrupts the print job. See the  
first error listed in this table.  
The following graphic shows the take-up reel sensors and cable.  
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1. Take-up reel sensor  
2. Take-up reel sensor and cable housing unit  
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Cannot insert an ink cartridge  
1. Check that you have the correct type of cartridge (model number).  
2. Check that the cartridge is correct for your region (the region is indicated by the letter after 773 on the  
cartridge label).  
3. Check that the colored label on the cartridge is the same color as the label on the slot.  
4. Check that the cartridge is correctly oriented, the arrow on the front of the ink cartridge should face  
upwards.  
CAUTION: Never clean inside the ink cartridge slots.  
Cannot insert a printhead  
1. Check that you have the correct type of printhead (model number).  
2. Check that you have removed the protective caps and the clear protective tape from the printhead.  
3. Check that the colored label on the printhead is the same color as the label on the slot.  
4. Check that the printhead is correctly oriented (compare with the others).  
5. Check that you have closed and latched the printhead cover.  
Cannot insert the maintenance cartridge  
Check that the maintenance cartridge is of the correct type and correctly oriented.  
Front panel recommends reseating or replacing a printhead  
1. Remove the printhead and check that its protective film has been removed.  
2. Clean the electrical connections between the printhead and the carriage. See Clean the electrical  
3. Reinsert the printhead into the carriage and check the front panel message.  
4. If the problem persists, insert a new printhead.  
Clean the printheads  
Periodic printhead cleaning is performed automatically, as long as the printer is kept turned on. However,  
you should clean the printheads if you are experiencing poor image quality and cannot resolve the issues by  
other methods. This ensures that there is fresh ink in the nozzles and helps to prevents nozzle clogs.  
If you have printed the Printhead status plot, you know which colors are failing. Clean the pair of printheads  
that are not performing adequately. If you are not sure which printheads to clean, clean all of the printheads.  
To clean the printheads, go to the printer's front panel and select the  
icon, then Clean printheads, then  
select which printheads you want to clean. You can clean all of the printheads or only some of them.  
Cleaning all of the printheads takes about 5 minutes. Cleaning any two printheads takes about 3 minutes.  
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NOTE: Cleaning all printheads uses more ink than cleaning a single pair.  
NOTE: HP recommends that you purge the ink from the printheads before printing a job if the printer has  
been turned off for more than six weeks or if you are experiencing inconsistent colors from print to print  
after long storage periods. Purging the ink from the printheads helps to ensure maximum color consistency;  
it is not a remedy for poor printhead health.  
Align the printheads  
Precise alignment between printheads is essential for color accuracy, smooth color transitions, and sharp  
edges in graphical elements. Your printer has an automatic printhead alignment process which runs  
whenever a printhead has been accessed or replaced.  
In the case of a paper jam, if you have used a custom paper, or if you are experiencing problems with color  
accuracy; you might need to align the printheads. See Align the printheads on page 71.  
NOTE: If you experience a paper jam, HP recommends that you reinsert the printheads and align the  
printheads.  
TIP: Use the same paper you intend to print on to align the printheads. Photo paper is recommended for  
the best results. Plain; bond; and thin, coated papers are acceptable, but provide marginal results.  
WARNING! Colored papers, glossy canvas, and transparent materials such as translucent bond, clear film,  
tracing paper, and vellum are not suitable for aligning the printheads. However, if you must perform  
printhead alignment with a material that is not supported, make sure you use a material with the same  
thickness as the material you are going to use for printing.  
Reinsert printheads procedure  
1. If the printhead alignment process is running and the wrong paper is loaded, press the Cancel key on the  
front panel.  
CAUTION: Do not print if the printhead alignment process has been canceled.  
2. Load the paper you want to use. Photo paper is recommended for the best results.  
WARNING! Colored papers, glossy canvas, and transparent materials such as translucent bond, clear  
film, tracing paper, and vellum are not suitable for aligning the printheads. However, if you must  
perform printhead alignment with a material that is not supported, make sure you use a material with  
the same thickness as the material you are going to use for printing.  
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3. Remove and reinsert all of the printheads. See Remove a printhead on page 62 and Insert a printhead  
on page 65. This starts the printhead alignment process.  
NOTE: Make sure the printer window is closed during printhead alignment.  
4. The process takes about 10 minutes. Wait until the front panel shows that the process is complete  
before using the printer.  
NOTE: A calibration image is printed during the printhead alignment process. The front panel shows if  
there were any errors in the process.  
Image Quality Maintenance menu procedure  
1. Load the paper you want to use. Photo paper is recommended for the best results. Plain; bond; and thin,  
coated papers are acceptable, but provide marginal results.  
WARNING! Colored papers, glossy canvas, and transparent materials such as translucent bond, clear  
film, tracing paper, and vellum are not suitable for aligning the printheads. However, if you must  
perform printhead alignment with a material that is not supported, make sure you use a material with  
the same thickness as the material you are going to use for printing.  
2.  
Go to the front panel and select the  
icon, then select Align printheads. The printer checks that a  
sufficient amount of paper exists to perform printhead alignment.  
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3. If the paper type that is loaded is acceptable for printhead alignment, the printer performs the  
alignment and prints an alignment pattern.  
NOTE: Make sure the printer window is closed during printhead alignment.  
4. The process takes about 10 minutes. Wait until the front panel shows that the process is complete  
before using the printer.  
Scan errors during alignment  
If the alignment process fails, a Scanning problems message appears on the front panel. This indicates that  
the alignment was not completed successfully. Therefore, the printheads are not aligned and the alignment  
should be repeated before printing. The problem might be because of one of the following scenarios:  
The type of paper used in the printhead alignment process was not acceptable. Repeat the alignment  
process using one of the recommended paper types.  
The printheads are not clean. Clean the printheads. See Clean the printheads on page 174.  
The printer window was open during the printhead alignment process. Repeat the alignment process  
with the printer window closed.  
If the problem persists after following the recommended remedies, try replacing all of the printheads. If the  
problem persists after replacing the printheads, a failure in the scanning system may exist.  
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The printer is not printing  
Possible reasons why a file you have sent from your computer is not printing when expected, include the  
following:  
A problem with the electrical power might exist. If the printer is not performing and the front panel does  
not respond, check that the power cable is correctly connected and that the electrical socket is  
functioning.  
An unusual electromagnetic phenomena may exist, such as strong electromagnetic fields or severe  
electrical disturbances. Such occurrences can cause the printer to behave strangely, or even stop  
working. Turn off the printer by using the Power key on the front panel, wait until the electromagnetic  
environment has returned to normal, and then turn the printer on again. If the problems persist, contact  
your customer service representative.  
The graphic language setting might be incorrectly set.  
The correct printer driver might not have been installed in your computer.  
One of the following paper scenarios might exist:  
The paper name that appears on the front panel does not reflect the paper that is loaded in the  
printer.  
There is not a sufficient amount of paper on the loaded roll to print the entire job.  
Under these conditions, one print job might be printed, while another print job is held in the print queue.  
To resolve this issue, unload the roll from the printer and load a new roll, using the front panel to guide  
you through the process.  
The nesting setting might be On and the printer is waiting for the nest timeout to expire. Under this  
condition, the front panel shows the remaining time.  
You might have requested a print preview in your printer driver. Under this condition, the preview  
appears in a Web browser.  
The software program slows down or stalls while generating the  
print job  
Large quantities of data might be necessary to generate a high-quality large-format print job. This can cause  
your software program to slow down significantly or stall. Lowering the print resolution may help to avoid  
this scenario, however, lowering the print resolution reduces image quality.  
In the Windows HP-GL/2 driver, click the Advanced tab, select Document options > Printer features, and  
then set Max. Application resolution to 300.  
The printer seems slow  
Here are some possible explanations:  
Did you set the print quality to Best? Images printed with the Best print-quality setting require more  
time to print.  
Did you specify the correct paper type when loading the paper? Check that the paper type that appears  
on the front panel matches the paper that is loaded in the printer.  
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Is your printer connected to a network? Check that all components used in the network (network  
interface cards, hubs, routers, switches, and cables) are capable of high-speed operation. Is there a lot  
of traffic from other devices on the network?  
Did you set the drying time to Extended? Try changing the drying time to Automatic. See Change the  
Are the printheads in good condition? Printing time might increase when a printhead needs cleaning.  
Check the printhead status on the front panel or through the Embedded Web Server. Clean or replace  
printheads if necessary.  
Do your image contain high-density, black fills? Printing time might increase for images containing  
high-density, black fills.  
Communication failures between computer and printer  
Some symptoms are:  
The front-panel display does not show the Receiving message when you have sent an image to the  
printer.  
Your computer shows an error message when you try to print.  
Your computer or printer stalls when transferring data.  
Your printed output shows random or inexplicable errors (misplaced lines, partial graphics, and so on).  
To solve a communication problem:  
Make sure that you have selected the correct printer in your software program.  
Make sure that the printer works correctly when printing from other software programs.  
Remember that large images usually require more time to receive, process, and print.  
If the printer is connected to your computer through any other intermediate devices, such as switch  
boxes, buffer boxes, cable adapters, or cable converters, remove the intermediate device and try  
connecting the printer directly to your computer.  
Try another interface cable. See Choose which connection method to use on page 14.  
Make sure that the graphic language setting is correctly set.  
Cannot access the Embedded Web Server  
If you have not done so already, please read Access the Embedded Web Server on page 18.  
1.  
Go to the front panel and select the Connectivity menu icon  
, then Advanced > Embedded Web  
Server > Allow EWS > On.  
2. If you have a TCP/IP connection to your printer, go to the front panel and select the Connectivity menu  
icon  
.
3. Select the type of connection you are using.  
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4. Select View Information.  
5. The information should read: IP enabled: Yes. If it does not, you might need to use a different  
connection.  
If you still cannot access the Embedded Web Server, turn the printer off with the Power key on the front  
panel and then turn it on again.  
If you experience very slow progress while trying to access the Embedded Web Server, the problem could be  
that you are using a proxy server. Try bypassing the proxy server and accessing the Embedded Web Server  
directly.  
In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and  
select the Bypass proxy server for local addresses check box. You can also click the Advanced button  
to add the printer's IP address to the list of exceptions, for which the proxy server is not used.  
In Safari for MAC OS X, go to Safari > Preferences > Advanced and click the Proxies: Change Settings  
button. Add the printer's IP address or its domain name to the list of exceptions, for which the proxy  
server is not used.  
“Out-of-memory” error message  
There is no direct relationship between the size of a file in your computer and the amount of memory needed  
to print the file. Because of file compression and other factors, it is difficult to estimate how much memory is  
needed to print a job. It is possible that the printer will lack sufficient memory to print a certain job, despite  
having printed larger jobs in the past. Adding memory to your printer is one solution.  
If you are using the Windows HP-GL/2 driver, printer memory problems can often be resolved by clicking the  
Advanced tab, selecting Document options, selecting Printer features, and then selecting Print job as  
raster.  
NOTE: If you select this option, the time needed to process the job in your computer might be considerably  
longer.  
The platen rollers squeak  
If you notice that the platen rollers are squeaking, call HP support for help: http://welcome.hp.com/  
country/us/en/wwcontact_us.html  
Cannot access the HP Designjet Utility  
If you have not done so already, please read Access the HP Designjet Utility on page 19.  
1.  
Go to the front panel and select the Connectivity menu icon  
, then Advanced > Web services > HP  
Designjet Utility Software > Enable.  
2. If you have a TCP/IP connection to your printer, go to the front panel and select the Connectivity menu  
icon again.  
3. Select the type of connection you are using.  
4. Select View Information.  
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If you still cannot connect, turn the printer off by using the Power key on the front panel and then turn it on  
again.  
Print job canceled and purged when held for preview  
The printer can store up to 64 pages for preview. If the job that you selected for preview contains more than  
64 pages, the job will be canceled and purged without notification when the printer starts to process the  
sixty-fifth page. If you want to preview a job that has more than 64 pages, press the Continue button before  
the printer starts to process the sixty-fifth page. Because the preview image is ready as soon as the first  
page is processed, you should have enough time to check the preview image.  
Printer alerts  
Your printer can communicate two types of alerts:  
Errors: Mainly alerting you to the fact that the printer is unable to print. However, in the driver, errors  
can also alert you to conditions that could ruin the print, such as clipping, even if the printer is able to  
print.  
Warnings: Alert you when the printer needs attention either for an adjustment, such as a calibration or  
for a possible unprintable situation, such as a preventive maintenance or low ink.  
There are four different alert communicators within your printer's system.  
Front-panel display: The front panel shows only the most relevant alert at a time. It generally requires  
the user to press the OK key for confirmation, but in the case of a warning, it disappears after a timeout.  
There are permanent alerts, such as "ink cartridge low on ink", that reappear when the printer becomes  
idle and there is not another more severe alert.  
Embedded Web Server: The upper-right corner of the Embedded Web Server window shows the printer  
status. If there is an alert in the printer, the status shows the alert text.  
Driver: The driver shows alerts. The driver warns about job configuration settings that may produce a  
problem in the final output. If the printer is not ready to print, it displays a warning.  
HP Designjet Utility: To see alerts, go to the Overview tab and review the Items needing attention list  
on the right-hand side.  
By default, alerts are displayed only when you are printing and there are printing problems, for  
example: cartridge low or out of ink or printer out of paper. If alerts are enabled and there is a problem  
that prevents printing, you see a pop-up window, which explains why the printer is not going to print.  
Follow the instructions to achieve your required result.  
NOTE: There are environments that do not support bidirectional communication. In these cases, alerts  
do not reach the job owner.  
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Introduction  
HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,  
providing comprehensive, proven support expertise and new technologies to give you unique end-to-end  
support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and  
exchange services, phone and Web support, software updates and self-maintenance services.  
To find out more about HP Customer Care, please visit us at http://www.hp.com/go/graphicarts/ or call us on  
the telephone (see Contact HP Support on page 188).  
To register your warranty, visit http://register.hp.com/  
HP Professional Services  
Knowledge Center  
Enjoy a world of dedicated services and resources to ensure you always get the best performance from your  
HP Designjet products and solutions.  
Join the HP community at the Knowledge Center, your large-format printing community, for 24×7 access to:  
Multimedia tutorials  
Step-by-step how-to guides  
Downloads the latest product firmware, drivers, software, paper presets, etc.  
Technical support online troubleshooting, customer care contacts and more  
Workflows and detailed advice for completing various printing tasks from particular software  
applications  
Forums for direct contact with the experts, both HP and your colleagues  
Warranty tracking online, for your peace of mind  
Latest product information products, supplies, accessories, software, etc.  
Supplies Center for all you need to know about ink and paper  
The Knowledge Center can be found at the following locations, depending on your product:  
By customizing your registration for the products you have purchased and your type of business, and by  
setting your communication preferences, you decide the information you need.  
HP Start-up Kit  
The HP Start-up Kit is the DVD that comes with your product; it contains the product's software and  
documentation.  
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HP Care Packs and Warranty Extensions  
HP Care Packs and Warranty Extensions allow you to extend your product's warranty beyond the standard  
period.  
They include remote support. On-site service is also provided if necessary, with two alternative response-  
time options.  
Next business day  
Same business day, within four hours (may not be available in all countries)  
For more information on HP Care Packs, please visit http://www.hp.com/go/printservices/.  
HP Installation  
The HP Installation service unpacks, sets up and connects the product for you.  
This is one of the HP Care Pack services; for more information, please visit http://www.hp.com/go/  
HP Instant Support  
HP Instant Support Professional Edition is HP's suite of troubleshooting tools that collect diagnostic  
information from your product and match it with intelligent solutions from HP's knowledge bases, allowing  
you to resolve problems as quickly as possible.  
You can start an HP Instant Support session by clicking on the link provided on the Troubleshooting page of  
your product's Embedded Web Server. See Access the Embedded Web Server on page 18.  
To be able to use HP Instant Support:  
You must have a TCP/IP connection to your product, because HP Instant Support is accessible only  
through the Embedded Web Server.  
You must have access to the World Wide Web, because HP Instant Support is a Web-based service.  
HP Instant Support is currently available in English, Korean, Simplified Chinese and Traditional Chinese.  
You can find more information about HP Instant Support at http://www.hp.com/go/ispe/.  
HP Proactive Support  
HP Proactive Support helps reduce costly product downtime by preemptively identifying, diagnosing and  
resolving product issues before they become problems for you. HP's Proactive Support tool is designed to  
help businesses of all sizes reduce support costs and maximize productivityall with the click of a mouse.  
A component of the HP Imaging and Printing suite of services, Proactive Support helps you gain control of  
your printing environmentwith a clear focus on maximizing the value of your investment, increasing  
product uptime and reducing product management costs.  
HP recommends that you enable Proactive Support right away to save you time and prevent problems before  
they occur, reducing costly downtime. Proactive Support runs diagnostics and checks for software and  
firmware updates.  
You can enable Proactive Support in the HP Designjet Utility for Windows or the HP Printer Monitor for MAC  
OS X, where you can specify the frequency of connections between your computer and HP's Web server, and  
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the frequency of diagnostic checks. You can also choose to run the diagnostic checks at any time. To change  
these settings:  
In the HP Designjet Utility for Windows, select the Tools menu, then HP Proactive Support (not  
available in HP Designjet Utility 1.0).  
In the HP Printer Monitor for Mac OS X, select Preferences > Monitoring > Enable HP Proactive  
Support.  
If Proactive Support finds any potential problem, it notifies you with an alert, which will explain the problem  
and recommend a solution. In some cases, the solution may be applied automatically; in other cases, you  
may be asked to perform some procedure to solve the problem.  
Customer Self Repair  
HP's Customer Self Repair program offers our customers the fastest service under either warranty or  
contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them.  
Using this program, you can replace parts at your own convenience.  
Convenient, easy to use  
An HP Support Specialist will diagnose and assess whether a replacement part is required to address a  
defective hardware component.  
Replacement parts are express-shipped; most in-stock parts are shipped the very same day you contact  
HP.  
Available for most HP products currently under warranty or contract.  
Available in most countries.  
For more information about Customer Self Repair, see http://www.hp.com/go/selfrepair/.  
Contact HP Support  
HP Support is available to you by telephone. What to do before you call:  
Review the troubleshooting suggestions in this guide.  
Review the relevant driver documentation.  
If you have installed third-party software drivers and RIPs, see their documentation.  
If you call one of the Hewlett-Packard offices, please have the following information available to help  
us answer your questions more quickly:  
The product you are using: the product number, the serial number and the service ID, which you  
can find by using the Information icon on the front panel  
For print quality support, print a sample that you can use to highlight the issue.  
If there is an error code on the front panel, note it down; see Front-panel error messages  
The computer you are using  
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Any special equipment or software you are using (for example, spoolers, networks, switch-boxes,  
modems or special software drivers)  
The cable you are using (by part number) and where you purchased it  
The software name and version you are currently using  
Print out the service information prints. You may be asked to fax them to the support center  
helping you.  
On the front panel: select the  
icon, then Service information prints > Print all pages.  
Through the Embedded Web Server: go to the Service support page in the Support tab, and then  
select Printer information > Print all pages.  
Telephone number  
Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/  
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A Overnight job scenario  
In this scenario, the print service provider (PSP) is nearing the end of the business day and receives a new  
order which requires delivery early the next day. The printer is currently printing and there are jobs in the  
queue which must also be delivered the next day. The best solution is to queue the new job and print it  
overnight.  
The following information describes the necessary tasks to ensure worry-free overnight printing.  
Task 1: Handle the digital content  
The following steps will help you to successfully handle the digital content.  
1. Open the PDF file in Adobe Acrobat.  
2. Ensure you have all the necessary information to submit the job, including fonts and high-resolution  
images.  
3. Check the orientation, margins, typography, color and resolution to ensure that there are no printing or  
finishing inconsistencies.  
4. Print a draft copy of the work on a small printer as a proof for validation.  
5. Generate the PDF for the RIP.  
6. Move the PDF file to the RIP station.  
NOTE: Ensure the job can be completed and delivered on time given the current workload and the paper  
and ink supplies.  
Task 2: Handle the paper  
Ensure that there is enough paper left in the current roll to accommodate all of the queued jobs and the new  
order. If there is not enough paper left, pause the print queue and load a new roll.  
The table below identifies sections of this user’s guide which will help you to quickly find information on  
handling paper.  
Table A-1 Handle the paper  
Task Elements  
See this section of the user’s guide  
Unload paper  
Load paper  
Load a roll onto the take-up reel  
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Table A-1 Handle the paper (continued)  
Task Elements  
See this section of the user’s guide  
Check the paper preset  
See this section of the guide  
Troubleshooting  
I can't load the paper  
I can't find the paper preset for my paper  
I don't have HP paper  
The paper has jammed  
The take-up reel paper has jammed  
The take-up reel does not wind  
NOTE: For additional information about paper, see Handle the paper on page 25.  
Task 3: Handle the ink system  
Ensure that your printheads are healthy and that ink levels are enough to print all queued jobs. If the ink  
levels are too low, pause the print queue and replace and align the components as necessary.  
The table below identifies sections of this user’s guide which will help you to quickly find information on  
handling the ink system.  
Table A-2 Handle the ink system  
Task Elements  
See this section of the user’s guide  
Check ink cartridge information  
Remove an ink cartridge  
Insert an ink cartridge  
Check printhead information  
Remove a printhead  
Insert a printhead  
Align printheads  
Remove the maintenance cartridge  
Insert the maintenance cartridge  
Troubleshooting  
See this section of the guide  
I cannot access the Embedded Web Server See Cannot access the Embedded Web Server on page 181  
I cannot insert an ink cartridge  
I cannot insert a printhead  
The printer will not recognize the  
printhead  
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NOTE: For additional information about the ink system, see Handle the ink system on page 55.  
Task 4: Handle print jobs  
After checking ink consumables and paper levels, you can send the job to the printer. On the screen preview,  
make adjustments for paper type, print size, number of copies and nesting as necessary. You can then move  
the job to the RIP queue.  
The table below identifies sections of this user’s guide which will help you to quickly find information on  
handling print jobs.  
Table A-3 Handle print jobs  
Task Elements  
See this section of the user’s guide  
Submit a job  
Check ink and paper usage for a job  
Cancel a job  
See this section of the guide  
Manage the print queue  
Troubleshooting  
I can't access the Embedded Web Server  
NOTE: To improve color consistency between prints or from one printer to another, consider performing a  
color calibration. For more information on color calibration, for the Z6800 see Color calibration on page 101,  
and for the Z6600 see Color calibration on page 105.  
Task 5: Adjust printed images  
Check the quality of the prints. The table below identifies sections of this user’s guide which will help you to  
quickly find information on adjusting printed images.  
Table A-4 Handle the ink system  
Task Elements  
See this section of the user’s guide  
Select print quality  
Select paper size  
Select margins options  
Rescale a print  
Change the treatment of overlapping lines See Change the treatment of overlapping lines on page 88  
Print in grayscale  
Print crop lines  
Rotate or autorotate an image  
Select the color emulation mode  
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Table A-4 Handle the ink system (continued)  
Task Elements  
See this section of the user’s guide  
Troubleshooting  
See this section of the guide  
I am experiencing print quality problems  
NOTE: For additional information about adjusting printed images, see Print options on page 81.  
NOTE: For additional information about unloading a roll from the take-up reel after printing, see Unload a  
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B Urgent walk-in job scenario  
In this scenario, the print service provider (PSP) receives an urgent walk-in order which requires delivery in  
less than two hours. The printer is currently printing and there are jobs in the queue, however, the new job  
has the highest priority. It also requires different paper than what is currently in the printer.  
NOTE: The new job is a repeat order for which the digital content already exists within the ripped files  
storage.  
The following information describes the necessary tasks to successfully execute an urgent walk-in job.  
Task 1: Handle the digital content  
The following steps will help you to successfully handle the digital content.  
1. Find the digital content on the RIP workstation.  
2. Open the PDF file in Adobe Acrobat.  
3. Ensure you have all the necessary information to submit the job, including fonts and high-resolution  
images.  
4. Check the orientation, margins, typography, color and resolution to ensure that there are no printing or  
finishing inconsistencies.  
NOTE: Ensure the job can be completed and delivered on time given the current workload and the paper  
and ink supplies.  
Task 2: Handle print jobs  
Due to the urgent nature of the new walk-in job, you are required to interrupt the current jobs in the print  
queue. The following steps will help you to handle the print jobs.  
1. Pause the queue. See Pause the job queue on page 117.  
2. Move the new job to the top of the queue.  
3. Adjust the new job settings for productivity, paper type, print size, number of copies and nesting as  
necessary.  
4. Cancel the job currently in the printer when the last image is completed.  
NOTE: Resume the queue only after handling the paper and ink system. Once the new job is done,  
remember to pause the queue again to avoid printing the queued jobs on the wrong paper.  
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The table below identifies sections of this user’s guide which will help you to quickly find information on  
handling print jobs.  
Table B-1 Handle print jobs  
Task Elements  
See this section of the user’s guide  
Submit a job  
Cancel a job  
See this section of the guide  
Manage the print queue  
Troubleshooting  
I can't access the Embedded Web Server  
NOTE: To improve color consistency between prints or from one printer to another, consider performing a  
color calibration. For more information on color calibration, see {ref: Color calibration}.  
Task 3: Handle the paper  
The new job requires different paper than the job that was interrupted. The following steps will help you to  
handle the paper.  
1. Remove the printed output from the printer and annotate what the remainder of the job.  
2. Unload the currently loaded paper.  
3. Load the correct paper for the new job.  
NOTE: To improve color consistency between prints, or from one printer to another, consider performing a  
color calibration. For more information on color calibration, For the Z6800 see Color calibration on page 101  
and for the Z6600 see Color calibration on page 105.  
The table below identifies sections of this user’s guide which will help you to quickly find information on  
handling paper.  
Table B-2 Handle the paper  
Task Elements  
See this section of the user’s guide  
Unload paper  
Unload a roll from the take-up reel  
Load paper  
Load a roll onto the take-up reel  
Check the paper preset  
Perform color calibration  
For the Z6800 see Color calibration on page 101 and for the Z6600 see Color calibration  
Troubleshooting  
See this section of the guide  
I can't load the paper  
I can't find the paper preset for my paper  
196 Appendix B Urgent walk-in job scenario  
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Table B-2 Handle the paper (continued)  
Task Elements  
See this section of the user’s guide  
I don't have HP paper  
The paper has jammed  
The take-up reel paper has jammed  
The take-up reel does not wind  
NOTE: For additional information about paper, see Handle the paper on page 25.  
Task 4: Handle the ink system  
Ensure that your printheads are healthy and that ink levels are enough to print all queued jobs. If the ink  
levels are too low, pause the print queue and replace and align the components as necessary.  
The table below identifies sections of this user’s guide which will help you to quickly find information on  
handling the ink system.  
Table B-3 Handle the ink system  
Task Elements  
See this section of the user’s guide  
Check ink cartridge information  
Remove an ink cartridge  
Insert an ink cartridge  
Check printhead information  
Remove a printhead  
Insert a printhead  
Align printheads  
Remove the maintenance cartridge  
Insert the maintenance cartridge  
Troubleshooting  
See this section of the guide  
I cannot access the Embedded Web Server See Cannot access the Embedded Web Server on page 181  
I cannot insert an ink cartridge  
I cannot insert a printhead  
The printer will not recognize the  
printhead  
NOTE: For additional information about the ink system, see Handle the ink system on page 55.  
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Task 5: Adjust printed images  
Check the quality of the prints. The table below identifies sections of this user’s guide which will help you to  
quickly find information on adjusting printed images.  
Table B-4 Handle the ink system  
Task Elements  
See this section of the user’s guide  
Select print quality  
Select paper size  
Select margins options  
Rescale a print  
Change the treatment of overlapping lines See Change the treatment of overlapping lines on page 88  
Print in grayscale  
Print crop lines  
Rotate or autorotate an image  
Select the color emulation mode  
Troubleshooting  
See this section of the guide  
I am experiencing print quality problems  
NOTE: For additional information about adjusting printed images, see Print options on page 81.  
198 Appendix B Urgent walk-in job scenario  
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C Front-panel menus  
This appendix lists and explains the options in the front-panel menu system.  
NOTE: Firmware updates may introduce changes to the menu system, in which case this appendix will  
become out of date in some respects.  
To print a more graphical and up-to-date diagram of the front-panel menus, go to the front panel and select  
the  
icon, then User information prints > Print menu map.  
Key to table notations  
[E] available also in the Embedded Web Server  
[J] depends on the state of the job queue or of the selected job  
[P] available only with the PostScript/PDF upgrade  
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Paper menu  
Paper load  
Load roll  
Load take-up reel  
Learn how to load spindle  
Unload roll  
Paper unload  
Unload take-up reel  
View loaded paper  
Change active paper type  
Paper types list  
Move paper  
(select paper category and type)  
(select paper category and type)  
View paper details  
Take-up reel  
Enable take-up reel  
View information  
Load roll and Load take-up reel display illustrations of the loading process. These options are locked if  
paper is already loaded.  
Learn how to load spindle displays an animation.  
Unload roll and Unload take-up reel display illustrations of the unloading process. These options are locked  
if no paper is loaded.  
View loaded paper shows information about the loaded paper. The information shown is Status, Paper  
vendor, Paper type, Width, Length, Color calibration.  
Change active paper type displays a list of paper types from which you can choose. This option is locked if no  
paper is loaded.  
Paper types list displays a list of installed paper types, grouped by category, each of which you can view or  
delete. View paper details will display the Paper type, Category, Vendor, Erasable status and Revision of the  
selected paper type.  
Move paper displays an interactive dialogue for moving the paper backwards and forwards. This option is  
locked if no paper is loaded.  
200 Appendix C Front-panel menus  
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Job management menu  
Reprint last job  
Pause (or Resume) printing  
Job queue  
Queue is empty [J]  
(select job) [J]  
View information  
Continue  
Move to front  
Copies  
Reprint  
Cancel  
Delete  
Job queue displays the jobs in the job queue. Jobs remain in the queue after being printed.  
View information displays the following information about the selected job: Name, Status, Date, Printed  
copies and Pages.  
Continue releases for printing a job that is on hold.  
Move to front moves the selected job to the front of the queue, so that it will be printed as soon as the  
current job finishes.  
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Ink menu  
View ink levels  
View printhead status  
Replace ink cartridges  
Replace printheads  
Replace maintenance ctg.  
Replace ink absorber  
Ink cartridge information  
Printhead information  
Maintenance cartridge information  
Ink absorber information  
Clean encoder strip  
View (color) ink cartridge  
View (colors) printhead  
View ink levels displays the ink levels of all cartridges in the printer. A blinking cartridge in the display  
indicates warns you that the ink level is low.  
View printhead status displays the warranty or health status of all printheads in the printer. If the printhead  
is still under warranty, the word WARRANTY is shown, otherwise the health status is shown.  
View (color) ink cartridge displays the following information about the selected ink cartridge: Color, Product  
name, Product number, Serial number, Status, Ink level (ml), Capacity (ml), Expiration date, Manufacturer,  
Warranty status, and Supported ink cartridges.  
View (colors) printhead displays the following information about the selected printhead: Color, Product  
name, Product number, Serial number, Status, Ink fired (ml), and Warranty status.  
Maintenance cartridge information displays the following information about the maintenance cartridge:  
Status, Level (%) and Product number.  
202 Appendix C Front-panel menus  
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Setup menu  
Printing preferences  
Select graphics language [E]  
Print quality  
Select quality level  
Enable maximum detail  
Enable EconoMode  
Color options  
Color/Grayscale  
Select RGB source profile  
Emulate printer (only Z6800)  
Select CMYK source profile [P]  
Select rendering intent [P]  
Black point compensation [P]  
HP PANTONE® emulation [P]. Only  
available when PS/PDF Upgrade kit is  
installed  
Paper options  
Select paper size  
Remove top/bottom blanks  
Resize  
Rotate  
Enable mirror image  
Enable crop lines  
Enable printing paper info  
Select margins  
Margins  
Select margins layout [E]  
Select palette  
HP-GL/2 options  
Define palette  
Enable merge  
PS options [P]  
Select altitude  
Select drying time  
Enable cutter  
Select encoding  
Print retrieval  
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Job management options  
Enable queue [E]  
When to start printing [E]  
Nest options  
Enable nesting [E]  
Select wait time  
Enable crop lines [E]  
Oversize nested job margin  
Autorotate  
Max. number of printed jobs [E]  
Select job recovery mode  
Paper mismatch action  
Select language  
Front panel options  
Select display contrast  
Enable buzzer  
Select units [E]  
Date and time options  
View current device time [E]  
Set date [E]  
Set time [E]  
Set time zone [E]  
Enable sleep mode  
Sleep mode wait time  
Reset encoder cleaning  
Restore factory settings  
Other accessories  
Resets  
Accessories  
Install other accessories  
Enable crop lines appears in two places in the menu: under Paper options (which applies to individual jobs)  
and under Nest options (which applies to nested jobs). The default value is Off in both cases.  
Select palette allows you to choose between Software, Palette A, Palette B and Factory.  
Define palette allows you to define the Palette A, Palette B and Factory palettes. To do so, select one of the  
pens, between 0 and 15, after which you can change the width or color of the pen. The width can vary from  
0.13 mm (0.0051 in) to 12.0 mm (0.47 in) and the color can vary from 0 to 255.  
Manual drying time allows you to choose a drying time from 1 to 1800 s. The default value is 100 s.  
Enable nesting allows you to choose between Off, In order and Optimized order. In order to enable nesting,  
When to start printing has to be set to After processing.  
204 Appendix C Front-panel menus  
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Image quality maintenance menu  
Optimize print quality  
Optimization actions  
Calibrate color  
Align printheads  
Print diagnostic image  
Paper advance calibration  
Calibrate paper advance  
Adjust paper advance  
Reset paper advance  
Clean all  
Clean printheads  
Clean (colors)  
Enable color calibration  
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Connectivity menu  
Gigabit Ethernet  
View information  
View configuration  
Modify configuration  
Restore factory settings  
View information  
Jetdirect EIO  
Advanced  
View configuration  
Modify configuration  
Restore factory settings  
Select I/O timeout  
Allow SNMP  
Embedded Web Server  
Allow EWS  
Reset EWS access control  
Printer utility software  
Color and paper management  
Web Services  
Restore factory settings  
View information shows whether the interface is installed, whether the IP address is enabled and whether  
printing is enabled through this interface. It also displays the MAC address.  
View configuration shows the following information: Link state, IP address, Configuration mode, Subnet  
mask, Default gateway, mDNS service name and the MAC address.  
Modify configuration allows you to change the IP address, subnet mask, default gateway and idle timeout.  
You can also view the host name string and choose an IP address configuration method from BOOTP, DHCP,  
Auto IP and Manual.  
Printer utility software allows you to enable or disable the use of the HP Designjet Utility.  
206 Appendix C Front-panel menus  
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Internal prints menu  
Demo prints  
Print fine arts  
Print B&W photo  
Print Color photo  
Print retail demo  
Print GIS map  
User information prints  
Print menu map  
Print configuration  
Print usage report  
Print HP-GL/2 palette  
Print PS font list [P]  
Print current information  
Print usage information  
Print event logs  
Service information prints  
Print calibration status  
Print connectivity config.  
Print all pages  
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Information menu  
View printer information  
Printer logs  
System errors  
System warnings  
Printheads  
Ink cartridges  
View printer information displays general printer information including Product name, Product number,  
Serial number, Service ID, Language, Memory, Disk capacity and Firmware version.  
208 Appendix C Front-panel menus  
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D Front-panel error messages  
Under certain circumstances, a front-panel error message appears. Follow the advice in the Recommendation  
column to resolve the error.  
If an error message appears on the front panel that is not included in this list, and you are in doubt over the  
correct response, contact HP Support. See HP Customer Care on page 185.  
Table D-1 Text messages  
Message  
Recommendation  
[Color] cartridge has expired  
[Color] cartridge is missing  
[Color] cartridge is incorrect  
Insert a cartridge of the correct color. See Insert an ink cartridge on page 61.  
Insert a cartridge that is correct for your region. See Insert an ink cartridge  
[Color] printhead #[n] error: not present  
[Color] printhead #[n] error: please remove  
Insert the correct printhead. See Insert a printhead on page 65.  
Remove the incorrect printhead and insert a new printhead of the correct  
type (color and number). See Remove a printhead on page 62 and Insert a  
[Color] printhead #[n] error: replace  
[Color] printhead #[n] error: reseat  
Remove the non-functional printhead and insert a new printhead. See  
Remove and reinsert the same printhead, or try cleaning the electrical  
connections. If necessary, insert a new printhead. See Front panel  
[Color] printhead #[n] out of warranty  
The printhead's warranty has ended, because of the length of time it has  
been in operation or because of the volume of ink used. See the Legal  
Information.  
[Color] printhead #[n] warranty warning  
[Warning] internal failure: Unable to create print  
Faulty cartridge. Replace [color] cartridge  
IO error  
The printhead's warranty may be invalidated by the use of the wrong kind of  
ink. See the Legal Information.  
The internal print files are not available in the printer. Load the internal print  
files through the Embedded Web Server.  
Restart the printer. If the problem persists, contact HP Support. See HP  
IO warning  
Try again; if the problem persists, contact HP Support. See HP Customer Care  
PDL Error: Ink system not ready  
Clean the printheads. See Clean the printheads on page 174.  
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Table D-1 Text messages (continued)  
Message  
Recommendation  
PDL Error: Job clipped  
The image is too large for the paper or for the printer. Load larger paper if  
possible, or reduce the image size.  
PDL Error: memory full  
Restart the printer and try resending the job; if necessary, reduce the  
complexity of the job.  
PDL Error: out of paper  
PDL Error: parsing error  
Load more paper.  
The print job is unintelligible to the printer. Try to recreate and resend it.  
Check your cable connections.  
PDL Error: print mode error  
The paper type or print quality specified for the job are incorrect. Change the  
loaded paper type or the print settings.  
PDL Error: printing error  
Try sending the job again.  
PDL Error: virtual memory full  
Restart the printer and try resending the job; if necessary, reduce the  
complexity of the job.  
Replace [color] cartridge  
Reseat [color] cartridge  
Update: failed. Invalid file  
Remove and reinsert the same cartridge. See Remove an ink cartridge  
Make sure that you have selected the correct firmware update file. Then try  
again to perform the update.  
Under certain circumstances, a front-panel numeric error message appears. Follow the advice in the  
Recommendation column to resolve the error.  
If an error message appears on the front panel that is not included in this list, turn off the printer and then  
turn it back on. If the problem persists, contact HP Support. See HP Customer Care on page 185.  
Table D-2 Numeric error messages  
Error code  
Recommendation  
26:n.01 (where n = the subject  
ink cartridge number)  
Remove the subject ink cartridge and reinstall it in the printer. If the error persists, replace the  
subject ink cartridge. If the problem persists, contact HP Support. See HP Customer Care  
29:01  
The maintenance cartridge is not inserted correctly. Open the maintenance cartridge door on the  
right side of the printer, make sure that the maintenance cartridge is correctly seated, and then  
close the door. If the problem persists, replace the maintenance cartridge. If the problem persists,  
contact HP Support. See HP Customer Care on page 185.  
32:1.01  
32:2.01  
A take-up reel error has occurred. Make sure that the paper is adequately taped to the take-up reel  
spindle core, and then make sure that the winding direction is correctly set.  
The take-up reel can not be detected. Make sure that the take-up reel sensor cable is correctly  
connected.  
210 Appendix D Front-panel error messages  
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Table D-2 Numeric error messages (continued)  
Error code  
Recommendation  
61:01  
Unsupported file format: the printer cannot process the job. Try the following remedies:  
Turn off the printer by using the Power key on the front panel and the power switch at the  
back of the printer; disconnect the power cord; then reconnect the power cord and turn on the  
printer.  
Make sure that the graphic language setting is correct. See Change the graphic language  
Resubmit the file to the printer.  
Check that your printer firmware is up to date. See Update the printer firmware on page 143.  
If the problem persists, contact HP Support. See HP Customer Care on page 185.  
61:04.1  
61:04.2  
The PostScript fonts are missing. Install the latest firmware release to reinstall the fonts. See  
Unrecognized paper type identifier. Install the latest firmware release to reinstall the paper type  
61:08  
The paper type has changed. Please resubmit the job.  
61:08.1  
The file cannot be printed because it is password-protected. Please resubmit the job without  
password protection.  
61:08.2  
63:04  
The job contains format errors or incorrect setting values. Please resubmit the job.  
An input/output problem has occurred with the network card. Try the following remedies:  
Make sure that the network cable is correctly connected to the network card.  
Check that your printer firmware is up to date. See Update the printer firmware on page 143.  
If the problem persists, contact HP Support. See HP Customer Care on page 185.  
71:03  
71:08  
74:01  
An “out of memory” failure has occurred. Turn off the printer by using the Power key on the front  
panel and the power switch at the back of the printer; disconnect the power cord; then reconnect  
the power cord and turn on the printer.  
Insufficient display list memory. Please resubmit the job with one or more of the following changes:  
reduce resolution to 300 dpi, select Econofast print mode, select ‘Send Job As Bitmap’ to have the  
main processing of the print job done by the computer rather than by the printer.  
An error occurred when uploading the firmware update file. Try the following remedies:  
Turn off the printer by using the Power key on the front panel and the power switch at the  
back of the printer; disconnect the power cord; then reconnect the power cord and turn on the  
printer.  
Try again to upload the firmware update file to the printer. See Update the printer firmware  
If the problem persists, contact HP Support. See HP Customer Care on page 185.  
76:03  
The hard disk is full. Use the Embedded Web Server to remove unnecessary files from the printer's  
hard disk.  
If the problem persists, contact HP Support. See HP Customer Care on page 185.  
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Table D-2 Numeric error messages (continued)  
Error code  
Recommendation  
77:04  
An Embedded Web Server internal software error has occurred. Try the following remedies:  
Turn off the printer by using the Power key on the front panel and the power switch at the  
back of the printer; disconnect the power cord; then reconnect the power cord and turn on the  
printer.  
Check that your printer firmware is up to date. See Update the printer firmware on page 143.  
If the problem persists, contact HP Support. See HP Customer Care on page 185.  
Firmware error. Try the following remedies:  
79  
Turn off the printer by using the Power key on the front panel and the power switch at the  
back of the printer; disconnect the power cord; then reconnect the power cord and turn on the  
printer.  
Check that your printer firmware is up to date. See Update the printer firmware on page 143.  
If the problem persists, contact HP Support. See HP Customer Care on page 185.  
81:01, 81:03, 86:01  
Open the printer window and make sure that there are no obstacles restricting the movement of the  
drive roller. If the paper has jammed and is restricting the movement of the drive roller, lift the  
paper load lever and clear the obstruction. If the problem persists, contact HP Support. See HP  
212 Appendix D Front-panel error messages  
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E Printer specifications  
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Functional specifications  
Table E-1 HP ink supplies  
HP 771 Printheads  
Z6800: matte black/chromatic red, magenta/yellow, light magenta/light cyan, photo black/light  
gray  
Z6600: magenta/yellow, photo black/light gray  
Z6600: matte black/cyan  
Non-color-specific  
HP 773 Printheads  
Maintenance cartridge  
HP 771 Ink cartridges  
Z6800: matte black, chromatic red, magenta, yellow, light magenta , light cyan, photo black, light  
gray.  
Z6600: matte black, yellow, light cyan, magenta, photo black, light gray  
HP 773 Ink cartridges  
Z6800: matte black, chromatic red, magenta, yellow, light magenta , cyan, photo black, light gray.  
Z6600: matte black, yellow, light cyan, magenta, photo black, light gray  
Table E-2 Paper sizes  
Minimum  
Maximum  
Width  
610 mm (24 in)  
420 mm (16.5 in)  
1524 mm (60 in)  
Length  
Roll with maximum external diameter of 170 mm (6.7 in)  
Table E-3 Print resolution (using Windows HP-GL/2 driver)  
Print  
quality  
Maximum resolution for  
photo paper  
Rendering  
resolution  
Printing resolution  
Best  
On  
1200×1200  
600×600  
600×600  
300×300  
2400×1200 (HP Premium Instant-dry Photo Gloss, HP Premium  
Instant-dry Photo Satin, HP Universal Instant-dry Photo Gloss, HP  
Universal Instant-dry Photo Semi-Gloss, Photo Gloss Paper, Photo  
Semi-Gloss/Satin Paper, Photo Matte Paper)  
1200×1200 (other)  
Best  
Off  
n/a  
n/a  
600×1200 (HP Premium Instant-dry Photo Gloss, HP Premium  
Instant-dry Photo Satin, HP Universal Instant-dry Photo Gloss, HP  
Universal Instant-dry Photo Semi-Gloss, Photo Gloss Paper, Photo  
Semi-Gloss/Satin Paper, Photo Matte Paper)  
1200×1200 (other)  
Normal  
Fast  
600×1200 (HP Premium Instant-dry Photo Gloss, HP Premium  
Instant-dry Photo Satin, HP Universal Instant-dry Photo Gloss, HP  
Universal Instant-dry Photo Semi-Gloss, Photo Gloss Paper, Photo  
Semi-Gloss/Satin Paper, Photo Matte Paper)  
1200×1200 (other)  
600×1200 (plain paper, bright white bond paper, HP Premium Instant-  
dry Photo Gloss, HP Premium Instant-dry Photo Satin, HP Universal  
Instant-dry Photo Gloss, HP Universal Instant-dry Photo Semi-Gloss,  
Photo Gloss Paper, Photo Semi-Gloss/Satin Paper, Photo Matte Paper)  
1200×1200 (other)  
214 Appendix E Printer specifications  
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Table E-4 Margins  
Side margins  
5 mm (0.2 in)  
Top margin (leading edge)  
5 mm (0.2 in)  
11.5 mm (0.5 in) (glossy paper)  
5 mm (0.2 in)  
Bottom margin (trailing edge)  
Table E-5 Mechanical accuracy  
±0.1% of the specified vector length or ±0.1 mm (whichever greater) at 23°C (73°F), 50-60% relative humidity, on A0 printing material  
in Best or Normal mode with HP Matte Film.  
Table E-6 Graphic languages supported  
HP Designjet Z6600/Z6800  
HP-GL/2, CALS G4  
HP DesignJet Z6600/Z6800 with PS/PDF  
Upgrade Kit  
Adobe Postcript level 3, PDF 1.7, TIFF, JPEG  
Physical specifications  
Table E-7 Printer physical specifications  
Z6600/Z6800  
Weight (including stand)  
< 195 kg (430 lb)  
< 2450 mm (96.5 in)  
Width  
Depth  
< 700 mm (27.6 in) (without take-up reel)  
< 860 mm (33.9 in) (with take-up reel)  
Height  
1370 mm (53.9 in)  
Memory specifications  
Table E-8 Memory specifications  
Z6600/Z6800 memory (DRAM)  
Z6600ps/Z6800ps memory (DRAM)  
Hard disk  
1024MB  
1536MB  
320GB  
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Power specifications  
Table E-9 Printer power specifications  
Input voltage  
Frequency  
Current  
100127 V AC (±10%), 5 A / 220240 V AC (±10%), 3 A  
50/60 Hz (±3 Hz)  
5 A / 3 A  
Consumption  
Printing  
Ready  
420W maximum  
270W  
< 48W maximum  
< 5W maximum  
< 0.3W  
Sleep  
Off  
Ecological specifications  
This product complies with European Union WEEE and RoHS Directives.  
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks To determine the ENERGY STAR®  
qualification status of these product models. See: http://www.hp.com/go/energystar.  
For up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for  
“ecological specifications”.  
Environmental specifications  
Table E-10 Printer environmental specifications  
Relative humidity range for best print quality  
Temperature range for best print quality  
Temperature range for printing  
2080%, depending on paper type  
15 to 30°C (59 to 86°F), depending on paper type  
5 to 40°C (41 to 104°F)  
Temperature range when not in operation  
Maximum altitude when printing  
-20 to +55°C (-4 to +131°F)  
3000 m (9850 ft)  
NOTE: If the printer or ink cartridges are moved from a cold location to a warm and humid location, water  
from the atmosphere can condensate on the printer parts and cartridges and can result in ink leaks and  
printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or  
installing the ink cartridges, to allow the condensate to evaporate.  
216 Appendix E Printer specifications  
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Acoustic specifications  
Table E-11 Printer acoustic specifications  
Sound pressure  
Printing  
53 dB (A)  
Ready (standby)  
Sleep  
39 dB (A)  
39 dB (A)  
Sound power  
Printing  
7 B (A)  
Ready (standby)  
Sleep  
5.5 B (A)  
5.5 B (A)  
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Glossary  
Bonjour  
Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computer network  
technology that is used in Apple Mac OS X 10.2 and later. Use it to discover the services that are available on a local area  
network (LAN). It was originally known as Rendezvous.  
Color accuracy  
The ability to print colors that match the original image as closely as possible, given the fact that all devices have a  
limited color gamut and might not be able to match certain colors precisely.  
Color consistency  
The ability to print the same colors in a particular print job, from print to print and from printer to printer.  
Color model  
A system of representing colors by numbers. An example of such a system is RGB or CMYK.  
Color space  
A color model in which each color is repesented by a specific set of numbers. Many different color spaces can use the  
same color model: for instance, monitors generally use the RGB color model, but they have different color spaces,  
because a particular set of RGB numbers results in different colors on different monitors.  
Cutter  
A printer component that slides back and forth across the platen to cut the paper.  
ESD  
ElectroStatic Discharge. Static electricity is common in daily life. It is the spark when touching the car door, or the cling  
of clothing. Although controlled static electricity has some useful benefits, uncontrolled electrostatic discharges are one  
of the main hazards to the electronics products. Therefore, to prevent damage some precautions are needed when  
setting up the product, or handling ESD sensitive devices. This type of damage may reduce the life expectancy of the  
device. One way to minimize uncontrolled ESDs, and therefore reduce this type of damage is by touching any exposed  
grounded part of the product (mainly metal parts) before handling ESD sensitive devices (such as the printheads or ink  
cartridges). Additionally, to reduce the generation of electrostatic charge in your body try to avoid working in a carpeted  
area, and keep your body movements to a minimum when handling ESD sensitive devices. Also, avoid working in low-  
humidity environments.  
Ethernet  
A popular computer networking technology for local area networks.  
Firmware  
Software that controls your printer's functionality and is stored semi-permanently in the printer (it can be updated).  
Gamut  
The range of colors and density values reproducible on an output device, such as a printer or monitor.  
HP-GL/2  
Hewlett-Packard Graphics Language 2: a language defined by HP to describe vector graphics.  
ENWW  
Glossary 219  
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I/O  
Input/Output: this term describes the passing of data between one device and another.  
ICC  
The International Color Consortium, a group of companies that have agreed on a common standard for color profiles.  
Ink cartridge  
A removable printer component that stores ink of a particular color and provides it to the printhead.  
IP address  
A unique identifier that identifies a particular node on a TCP/IP network. It consists of four integers separated by dots.  
Jetdirect  
HP's brand name for its series of print servers that allow a printer to be connected directly to a local area network.  
LED  
Light-Emitting Diode: a semiconductor device that emits light when electrically stimulated.  
MAC address  
Media Access Control address: a unique identifier used to identify a particular device on a network. It is a lower-level  
identifier than the IP address. Thus, a device may have both a MAC address and an IP address.  
Nozzle  
One of many tiny holes in a printhead through which ink is deposited onto the paper.  
Paper  
A thin, flat material made to be written or printed on; most commonly made from fibers of some kind which are pulped,  
dried and pressed.  
Platen  
The flat surface within the printer over which the paper passes while it is being printed on.  
Printer driver  
Software that converts a print job in a generalized format into data suitable for a particular printer.  
Printhead  
A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and  
deposits it on the paper, through a cluster of nozzles.  
Rendezvous  
Apple Computer's original name for its networking software later known as Bonjour.  
Spindle  
A rod that supports a roll of paper while it is being used for printing.  
TCP/IP  
Transmission Control Protocol/Internet Protocol: the communications protocols on which the Internet is based.  
220 Glossary  
ENWW  
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Index  
Symbols/Numerics  
16-bit color images 88  
color accuracy  
changing 46  
overview 27  
between printers 161  
PANTONE 161  
color adjustment options 109  
color calibration 105  
Z6800 101  
color emulation modes 112  
color management  
options 107  
color management process  
Z6600 104  
A
E
accessories  
ecological specifications 216  
economize  
on ink 93  
on paper 91  
Embedded Web Server  
access 18  
order 149  
accounting 122  
acoustic specifications 217  
adding paper types 45  
alerts  
errors 183  
cannot access 181  
ink and paper usage 122  
ink system status 77  
job queue 116  
warnings 183  
application hangs up 180  
ArcGIS 134  
Z6800 100  
color profiling  
Z6600 106  
job queue; job preview 116  
language 18  
Z6800 102  
communication problems 181  
components of Embedded Web  
B
banding problems 43  
bin  
stacking problems 170  
black and white 91  
blank page 163  
blurred lines 156  
buzzer on/off 19  
main components  
printer usage statistics 122  
environmental specifications 216  
erase disk 147  
Server  
components of printer  
configure 20  
connect the printer  
choosing a method 14  
MAC OS X network 15  
Windows networking 14  
contrast in front panel 20  
crop lines 89  
F
features of printer  
firmware update 143  
front panel  
C
calibration  
contrast 20  
language 18  
units 20  
Z6600 color 105  
Z6800 color 101  
cannot load paper 168  
carriage lubrication 140  
Clean the paper advance sensor  
window 140  
clean the platen 138  
clean the printer 138  
clipped at bottom 163  
clipped image 164  
color 96  
Customer Care 186  
Customer Self Repair 188  
cutter doesn't work 170  
front panel error messages  
all 209  
front panel key  
D
form feed and cut  
disk erase 147  
distorted print 165  
document organization  
downloading paper presets 45  
draft for revision, print 129  
draft printing 84  
paper loading  
pause printing  
view paper information  
front panel option  
adjust paper advance 44  
align printheads 72, 176  
allow EWS 181  
drying time  
canceling 46  
ENWW  
Index 221  
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autorotate 90  
view printhead status 59  
when to start printing 117  
ink absorber  
change 144  
ink cartridge  
calibrate color 102, 106  
calibrate paper advance 44  
change active paper type 27  
clean printheads 67  
define palette 165  
disable printing paper info 47  
emulate printer 112  
enable buzzer 19  
front view  
1.5m printer  
about 56  
functional specifications 214  
cannot insert 174  
information 77  
inserting 61  
maintenance 141  
ordering 79  
refilling 57  
removing 59  
G
glossary 219  
graininess 158  
graphic languages 215  
gray shades 91  
enable crop lines 89  
enable merge 88  
enable mirror image 165  
enable queue 117  
form feed and cut 47  
ink cartridge information 78  
job queue 118  
specification 214  
ink system status 77  
ink system tips 59  
Instant Support 187  
internal prints 10  
IP address 18  
H
hard disk specification 215  
hold for preview  
print job canceled and purged  
load roll 33  
HP Care Packs 187  
HP Customer Care 186  
HP Designjet Utility  
access 19  
load take-up reel 35  
modify configuration 20  
optimize print quality 153  
optimize suggested actions 154  
PANTONE emulation 111  
pause printing 117  
J
job  
create 82  
stored 83  
submit 82  
cannot access 182  
language 19  
main features  
job queue  
print diagnostic image 72  
print quality 84  
HP Installation 187  
HP Instant Support 187  
HP Proactive Support 187  
HP Professional PANTONE  
emulation 110  
HP Start-up Kit 186  
HP Support 188  
delete a job 118  
Embedded Web Server 116  
find a job 117  
job preview; Embedded Web  
Server 116  
printhead information 78  
replace ink absorber 144  
replace ink cartridges 60  
replace maintenance ctg. 75  
replace printheads 62  
reprint 118  
reset paper advance 44  
resize 87  
rotate 90  
select display contrast 20  
select drying time 46  
select graphics language 21  
select I/O timeout 163, 165  
select language 18  
pause 117  
prioritize a job 118  
reprint a job 118  
status messages 118  
turn off 117  
HP-GL/2 21  
I
image diagnostics print 72  
image problems  
when to start printing 117  
job status 118  
blank page 163  
clipped at bottom 163  
clipped image 164  
distorted print 165  
missing objects 155  
overlapping images 165  
pen settings ineffective 165  
small image 164  
unexpected mirror image 165  
unexpected rotation 165  
unintelligible print 165  
ink  
K
Knowledge Center 186  
select palette 165  
L
select paper mismatch action 23  
select paper size 85  
select units 20  
select wait time 93  
sleep mode wait time 19  
unload roll 35  
unload take-up reel 40  
view ink levels 57  
view loaded paper 43, 102, 106  
view paper details 46  
language 18  
line thickness 154  
loading paper problems 168  
loading roll into printer 33  
loading roll onto spindle 31  
lubricate the carriage 140  
lubricating the platen rollers 182  
economical use of 93  
usage 122  
M
maintenance 141  
222 Index  
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maintenance cartridge  
about 59  
inserting 76  
removing 74  
margins 86  
specification 215  
max. resolution 85  
mechanical accuracy 215  
memory error 182  
memory specifications 215  
mirror image unexpected 165  
misaligned colors 156  
paper presets  
printer software  
downloading 45  
paper sizes (max & min) 214  
paper types 45, 48  
front panel names 27  
supported 27  
pen settings ineffective 165  
Photoshop  
Mac OS X uninstall 16  
Windows network install 14  
printer's main components  
printer's main features  
printhead  
about 58  
cannot insert 174  
clean; purge 174  
cleaning 67  
cleaning connections 68  
information 78  
inserting 65  
ordering 80  
recovery 67  
removing 62  
print 128  
resize image 126  
physical specifications 215  
power on/off 10  
power specifications 216  
preventive maintenance 141  
preview a print 87  
print a photo with Photoshop 128  
print file 82  
models, product  
move the printer 142  
N
nesting 91  
network settings 20  
print job  
reseat, reseat 174  
specification 214  
printhead cleaner  
cannot insert 174  
specification 214  
printhead drop detector  
clean 69  
printing paper info 47  
Proactive Support 187  
product models  
create 82  
ink usage 122  
nesting 91  
paper usage 122  
stored 83  
O
on/off 10  
order  
accessories 149  
ink cartridges 79  
maintenance cartridges 80  
paper 48  
submit 82  
print preview 87  
print quality  
printheads 80  
changing 83  
out-of-memory error 182  
overlapping images 165  
overlapping lines 88  
overnight job scenario 191  
print resolution 214  
print-quality problems  
a square is not square 166  
banding 157  
Q
quality, high 85  
R
blurred lines 156  
bronzing 158  
color drift on area fill edges 166  
colors inaccurate 161  
general 153  
graininess 158  
horizontal lines 157  
ink marks 159  
line thickness 154  
misaligned colors 156  
paper not flat 159  
smudging 159  
stepped lines 155  
top of print 160  
P
rear view  
1.5m printer  
refilling ink cartridges 57  
region, select 56  
reprint a job 118  
rescale a print 87  
resize image with Photoshop 126  
resolution 214  
roll paper  
page size 85  
paper  
advance 43, 47  
cannot load 168  
displaying information 43  
economical use of 91  
feed and cut 47  
mismatch action 23  
overview 26  
personalize list 21  
printing paper info 47  
size 85  
loading into the printer 33  
loading onto the spindle 31  
unloading 35  
roller lubrication 182  
rotating an image 89  
rotation unexpected 165  
usage 122  
troubleshooting tools 153  
warped lines 157  
wood-grain appearance 166  
printer does not print 180  
paper advance calibration 43  
paper jam 168  
take-up reel 170  
paper not flat 159  
S
safety precautions  
scale a print 87  
ENWW  
Index 223  
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scenario  
overnight job 191  
urgent walk-in job 195  
secure disk erase 147  
sleep mode wait time 19  
slow printing 180  
T
take-up reel  
doesn't rewind 171  
motor  
using 35  
telephone number 189  
turn on/off 10  
small image 164  
smudging 159  
U
software  
unintelligible print 165  
unloading roll from printer 35  
urgent walk-in job scenario 195  
use the take-up reel 35  
specifications  
acoustic 217  
ecological 216  
environmental 216  
functional 214  
graphic languages 215  
hard disk 215  
W
warped lines 157  
warranty extensions 187  
ink supplies 214  
margins 215  
mechanical accuracy 215  
memory 215  
paper size 214  
physical 215  
power 216  
print resolution 214  
spectrophotometer 99  
squeaky rollers 182  
stacking problems in bin 170  
statistics  
ink cartridge 77  
printer usage 122  
status 118  
stepped lines 155  
store the printer 142  
stored job 83  
submit job 82  
support services  
HP Care Packs 187  
HP Customer Care 186  
HP Instant Support 187  
HP Proactive Support 187  
HP Start-up Kit 186  
HP Support 188  
Knowledge Center 186  
product installation 187  
warranty extensions 187  
supported papers 27  
switch on/off 10  
224 Index  
ENWW  
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