HP Hewlett Packard Personal Computer 6 PC User Manual

Familiarization Guide  
HP Vectra VL PC  
HP Vectra VL  
6/xxx Series 6 PC  
HP Vectra VL MT PC  
This guide is for experienced technicians who have  
already completed the HP Vectra PC family training  
course. It is a self-paced training guide designed to train  
you to repair the PC. It contains information specific only  
to the repair of these PCs. For information on the  
installation of accessories, see the User’s Guide and the  
Online documents that are supplied with the PC.  
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Vectra Products Comparison  
Vectra Products Comparison  
Component  
HP Vectra VL 6/xxx PC  
HP Vectra VL 6/xxx MT PC  
Microprocessor  
Pentium II, 233 MHz or 266 MHz, 32 KB of level-1 cache memory, 256 KB  
or 512 KB of level-2 cache memory  
VRM  
2.8 Volt Voltage Regulator Module  
Main memory  
32 MB or 64 MB (standard), 192 MB(maximum), non-ECC EDO 60 ns DRAM,  
Six SIMM sockets (organized as three pairs)  
Graphics controller  
Cirrus 5446 integrated on the system board, with 2 MB video memory not  
upgradeable  
OR: Matrox MGA Millennium II on a PCI accessory board, with 4 MB  
video memory upgradeable to 12 MB  
Communications  
ports  
2 USB connectors, 2 serial ports, parallel port, keyboard, mouse  
Mass storage  
4.0 GB IDE or 2.5 GB IDE  
5 shelves (3 front access, 2 internal) 6 shelves (4 front access, 2 internal)  
5 slots 6 slots  
(2 PCI, 1 ISA, 2 combination PCI/ISA) (2 ISA, 2 PCI, 2 combination PCI/ISA)  
New ISA Plug-and-Play audio board on multimedia models  
24speed IDE on multimedia models  
4.0 GB IDE or 2.5 GB IDE  
Accessory board  
slots  
Audio board  
CD-ROM drive  
Flexible disk drive  
Power supply  
New version without bezel  
Standard version with bezel  
Auto-ranging 100/240 VAC, 150 W  
input, 120 W output  
Manually switched 115/230 VAC,  
200 W input, 160 W output  
Power saving  
115 V, 60 Hz: 21 W in suspend mode, 27 W in standby mode  
230 V, 50 Hz: 25 W in suspend mode, 30 W in standby mode  
1
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New Package for the Desktop Models  
New Package for the Desktop Models  
Front view  
activity light  
status light  
(Multimedia models only)  
Front view with cover  
removed  
Hard disk drive  
24CD-ROM drive  
Flexible disk drive  
System board switches  
Video memory  
Processor  
VRM  
Main memory  
Retaining brackets  
Rear view  
Security lock hole  
Display Keyboard USB Mouse  
Parallel  
Serial A  
Serial B  
2
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Minitower Package  
Minitower Package  
Front view with cover  
removed  
System board switches  
Processor  
VRM  
Video memory  
Main memory  
Rear view  
Serial B  
Serial A  
Parallel  
Mouse  
USB  
Keyboard  
Voltage selection switch  
Display  
3
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System Board and Backplanes  
System Board and Backplanes  
Most desktop and minitower models are supplied with a Matrox graphics  
controller on a PCI board, and do not have the integrated graphics controller  
loaded on the system board.  
Status Panel  
A
A
B
B
Not Used  
C
C
Memory Slots  
(Items shown in grey are  
present only on models with  
integrated graphics controller)  
Graphics  
Controller  
Chip  
VESA Connector  
USB  
Display  
Kbd  
Mou  
Parallel Port  
Serial Port A  
Serial Port B  
4
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System Board and Backplanes  
Desktop (front view)  
Desktop (rear view)  
Minitower (top view)  
2 PCI slot (shown in white)  
2 ISA/PCI combination slot  
(shown in light grey)  
1 system board slot (shown  
in dark grey)  
1 ISA slot (shown in grey)  
2 PCI slot (shown in white)  
2 ISA slot (shown in grey)  
2 ISA/PCI combination slot  
(shown in light grey)  
1 system board slot (shown  
in dark grey)  
5
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Installing Accessories in the New Desktop Package  
Installing Accessories in the New Desktop Package  
The new package for the desktop models involves a number of new  
procedures.  
Removing the Cover  
3. Unlock  
with the key  
4. Push the cover away  
from you and lift off  
2. Press the two tabs down, pivot  
the panel downward, and lift it off  
1. Press the  
latch down  
Removing the Power  
Supply  
1. Remove all  
external cables  
2. Lift the front  
of the power  
supply to free  
the two side  
catches  
4. Lift the power supply clear and lay it upside down on the  
front drive unit  
3. Slide it horizontally out  
6
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Installing Accessories in the New Desktop Package  
Installing an Accessory  
Board  
1. Unscrew the retaining  
bracket  
2. Remove the slot cover  
3. Slide the board into the slot  
4. Slide it horizontally out  
5. Replace the retaining  
bracket.  
Installing an ISA board on  
the rear of the backplane  
2. Remove the rear tray by sliding it forward about  
1.5 cm (1/2 inch), and lifting it up and out.  
1. Unscrew the retain-  
ing bracket at the rear  
of the computer  
Access is then clear for installing a short ISA board  
in the slot on the rear side of the backplane.  
7
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Installing Accessories in the New Desktop Package  
Installing a Hard Disk  
Drive in the Top Rear  
Shelf  
1. Unscrew the retain-  
ing bracket at the rear  
of the computer  
2. Remove the rear tray by sliding it 3. Align the disk drive with the  
4. Connect the data cable  
and power cable to the  
rear of the drive  
forward about 1.5 cm (1/2 inch),  
holes in the tray, and secure using  
the screws provided  
and lifting it up and out  
Installing a Hard Disk  
Drive in the Bottom Rear  
Shelf  
1. Unclip the metal plate at the rear  
of the computer, and remove it  
4. Slide the tray back into the rear of  
the computer  
3. Secure the 3.5-inch drive  
(shown above) or 5.25-inch drive  
(shown below) on to the tray  
with the screws provided  
5. Replace the metal plate. Insert the  
flat end first then push it until it  
clicks into place.  
2. Remove the tray by pushing it from  
the inside, and sliding it out the back  
of the computer  
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Installing Accessories in the New Desktop Package  
Installing a CD-ROM  
Drive or Zip Drive in a  
Front Shelf  
1. Press the two retaining clips of the  
front drive unit inward, and slide the  
unit forward about half way  
2. Push the two catches on the front  
drive unit down, and then slide the  
unit out, holding it with both hands  
4. If the drive has a tray, attach the  
3. Carefully place the unit on its side,  
and remove the top mounting  
bracket. Remove the metal filler plate  
from the empty shelf, if there is one  
drive on to the tray. (CD-ROM drives  
do not need a tray. Many zip drives  
require an HP-supplied tray)  
5. Lower the drive into the free grove of the  
mounting bracket. Use the two pins on the  
mounting bracket to slot the drive into place.  
6. Position the other mounting  
bracket on top, aligning it properly so  
that it clicks into place  
7. Draw the computer’s cables through  
the front drive bay area and connect  
the data cable to the rear of each drive  
8. Using both hands, lift the drive unit and slide it back into the computer  
about half way. Connect the power cable to the rear of each drive  
9. Retrieve the universal front bezel from the PC’s chassis by opening the two clips.  
10. Remove the filler bezel from the  
PC’s front panel and replace it with the  
universal front bezel.  
9
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Installing Accessories in the New Desktop Package  
Replacing the Pentium II The Pentium II processor is contained on a module which is installed in a  
socket on the system board. It is held in place by a bracket. There are two  
plastic clips, one on the top of each pillar of the bracket, to prevent the  
processor module from slipping out.  
Processor  
Plastic clips  
Bracket pillars  
Heat-sink  
To remove the old processor module:  
1 Press the two plastic clips towards each other.  
2 Carefully pull the processor module away from its connector on the  
system board.  
The heat-sink is supplied with the processor, and is bolted to it by the  
manufacturer.  
10  
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Installing Accessories in the New Desktop Package  
Replacing the Flexible  
Disk Drive  
The flexible disk drive is mounted vertically in the front, right-hand edge of  
the computer. It is held in place by two plastic clips, one visible from above,  
and the other visible through a square hole in the right-hand bottom panel of  
the computer.  
Flexible disk drive  
Plastic clips  
To remove the flexible disk drive, press both plastic clips leftward, and pull  
the drive out through the front of the computer.  
To install the new processor module, reverse the above procedure.  
Replacing the System  
Board  
The system board is secured in place by the familiar system board handle  
mechanism. However, before the system board can be removed, it is  
necessary first to remove the left-hand bottom panel of the computer. This is  
held in place by a metal clip at the front end, and can be released by levering  
it at this end with a screw-driver, or similar implement.  
Once the replacement system board has been installed, reverse the above  
procedure. Insert the back end of the left-hand bottom panel into its slots in  
the back panel of the computer, and then push the front end until it clips  
into place.  
11  
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Accessories that are Supplied with the PC  
Accessories that are Supplied with the PC  
Matrox Millennium II  
Graphics Controller  
Board  
This PCI board is Plug-and-Play. It is supplied with the correct drivers, and  
does not require specific configuration when installed in this PC.  
Top and bottom halves of the  
4 MB memory chips  
upgrade socket. (For the  
installation of a video memory  
upgrade module or the Matrox  
MPEG module).  
Display connector  
Audio Controller Board This new Plug-and-Play ISA board is supplied with the correct drivers, and  
does not require specific configuration when installed in this PC.  
Telephone answering device connector  
CD audio connector  
AUX-IN connector  
Multimedia control panel  
microphone connector  
Multimedia control panel connector  
Internal speaker connector  
Joystick connector  
12  
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Flashing the Latest Version of the System BIOS  
Flashing the Latest Version of the System BIOS  
BIOS upgrades can be downloaded, on to flexible diskette, from the  
HP World Wide Web site. Following the instructions which you are given,  
you will obtain the flash utility programs, FLASH.BAT, AUTOEXEC.BATand  
PHLASH.EXEprograms, the BIOS file, HD07xx.FUL, and a file called  
pfmhd106.bin, on a bootable flexible diskette.  
Insert the flexible diskette into drive A. Re-boot the system. Enter the  
command of the form FLASH HD07xx.FUL(where xxis replaced by the  
version number of the BIOS that you have downloaded).  
Access HP World Wide  
Web Site  
World-Wide Web URL  
13  
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Complete the Questionnaire to Check Your Understanding  
Complete the Questionnaire to Check Your Understanding  
Draw a circle around each letter that corresponds with a correct answer.  
(There may be more than one correct answer to each question).  
1 The following PC, supplied with a 4 GB hard disk, CD-ROM drive and  
audio board, has had components added by the user, and now no longer  
works. Which of the following could be the source of its failure to operate  
properly?  
a An 1 GB IDE hard disk drive has been fitted in the second internal  
shelf, and has been connected to the spare grey IDE connector.  
b A non-HP tape drive has been fitted in the lower front access shelf, and  
has been connected to the spare FDD connector.  
c There is an HP 32 MB memory module in memory socket C1, but  
socket C2 is empty.  
d Memory sockets B1 and B2 are empty.  
e There is a pair of non-HP 4 MB memory modules in bank A.  
f
A non-HP network-board has been installed as a PCI accessory.  
2 The client wishes to accelerate the processing throughput of the PC.  
Which of the following options are viable:  
a Replacing the current 233 MHz processor by a 266 MHz processor.  
b Replacing the current processor by an overdrive processor  
(when available).  
c Installing more level-2 cache memory modules.  
d Installing more main memory modules.  
3 Which of the following statements is correct (when installing a device in  
the lower 5.25-inch front-access drive shelf of the desktop model)?  
a The new drive will already have the correct front bezel.  
b The filler bezel on the front panel needs to be modified with a knife.  
c The PC is supplied with the correct replacement bezel for the drive.  
d A kit of bezels (PN 5064-2667) needs to be ordered from HP.  
e No bezel is necessary.  
14  
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Complete the Questionnaire to Check Your Understanding  
4 The client is unable to obtain the performance that is expected from a  
hard disk drive. What would you suggest might be the problem?  
a The drive has been installed in the slave position of the primary IDE  
cable.  
b The drive has been installed on the secondary IDE cable.  
c The jumpers on the drive have not been set correctly.  
d The drive has not been correctly detected by the Setup program, and  
needs to be configured manually.  
5 The client is unable to start the PC from the keyboard. What would you  
suggest might be the problem?  
a The PC is not plugged in.  
b The Keyboard-Power-On function has not be enabled in the Setup  
program.  
c The Keyboard-Power-On function has not be enabled on the system  
board switches.  
d The Keyboard-Power-On function has not be enabled in Display  
Propertiesmenu of the operating system.  
e The PC is running the wrong operating system for this function.  
15  
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Answers and Explanations  
Answers and Explanations  
1 The following PC, supplied with a 4 GB hard disk, CD-ROM drive and  
audio board, has had components added by the user, and now no longer  
works. Which of the following could be the source of its failure to operate  
properly?  
c
There is an HP 32 MB memory module in memory socket C1, but  
socket C2 is empty.  
d Memory sockets B1 and B2 are empty.  
e
There is a pair of non-HP 4 MB memory modules in bank A.  
Installing non-HP accessory boards and drives does not infringe the  
specification of the PC (though the non-HP products are not supported  
by HP, and the customer pays for the visit, the HP PC remains  
supported). However, installing non-HP memory modules is not within  
the specification of the PC, and would cause the PC to be unsupported  
by HP.  
2 The client wishes to accelerate the processing throughput of the PC.  
Which of the following options are viable:  
b Replacing the current processor by an overdrive processor  
(when available).  
d Installing more main memory modules.  
HP does not support the replacement of a processor by a faster one,  
unless it is an official overdrive equivalent for the original processor, even  
when models exist that use the faster processor. It is not possible to  
install modules into the processor module. Installing more main memory  
increases the performance of the virtual memory system.  
3 Which of the following statements is correct (when installing a device in  
the lower 5.25-inch front-access drive shelf of the desktop model)?  
c
The PC is supplied with the correct replacement bezel for the drive.  
The Universal Front Bezel is supplied in the side of the PC (see page 9)  
and should fit most designs of 5.25-inch drive. The kit of bezels can be  
ordered if the client has lost this bezel. The PC risks accumulating dust  
and dirt, and will not look attractive, if the drive is fitted without a bezel.  
16  
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Answers and Explanations  
4 The client is unable to obtain the performance that is expected from a  
hard disk drive. What would you suggest might be the problem?  
a
The drive has been installed in the slave position of the primary IDE  
cable.  
b The drive has been installed on the secondary IDE cable.  
c
The jumpers on the drive have not been set correctly.  
d The drive has not been correctly detected by the Setup program, and  
needs to be configured manually.  
The correct answer to this question is, “all of the above”. Response (d) is  
unlikely to be the case, but is worth checking for the information that it  
can yield.  
5 The client is unable to start the PC from the keyboard. What would you  
suggest might be the problem?  
a
The PC is not plugged in.  
b The Keyboard-Power-On function has not be enabled in the Setup  
program.  
c
The Keyboard-Power-On function has not be enabled on the system  
board switches.  
The function works with any operating system, and is not configured on  
any particular Windows menu.  
17  
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50%  
Paper not bleached with chlorine.  
Manual Part Number D5040-90901  
Printed in France - 05/97  
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