Maintenance and Service
Guide
HP Pavilion dv4000 Notebook PC
Compaq Presario V4000 Notebook PC
Document Part Number: 377367-003
October 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 2–2
Computer Setup Defaults . . . . . . . . . . . . . . . . . . . . . 2–2
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . 2–4
Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–5
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–6
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7
Maintenance and Service Guide
iii
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Contents
Compaq Presario V4000 Models . . . . . . . . . . . . . . 3–16
Spare Part Information . . . . . . . . . . . . . . . . . . . . . . 3–18
Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 4–7
iv
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5.16 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54
5.17 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.18 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.19 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–73
5.20 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–76
5.21 USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–78
5.22 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–81
Maintenance and Service Guide
v
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Contents
6 Specifications
C Screw Listing
D Display Component Recycling
Index
vi
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1
Product Description
The HP Pavilion dv4000 Notebook PC 1 and Compaq
Presario V4000 Notebook PC 2 offer advanced modularity,
Intel® Pentium® M and Celeron® M processors, and extensive
multimedia support.
HP Pavilion dv4000 Notebook PC and Compaq Presario V4000
Notebook PC
Maintenance and Service Guide
1–1
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Product Description
1.1 Features
■
Intel Pentium M 2.00-, 1.73-, 1.60-, or 1.50-GHz processors,
or Intel Celeron M 1.50-, 1.40-, or 1.30-GHz processors,
varying by computer model
■
15.4-inch, WXGA, TFT (1280 × 800) with BrightView
display, or 15.4-inch, WXGA, TFT (1280 × 800) display,
varying by computer model
■
■
■
100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
computer model
256-MB DDR synchronous DRAM (SDRAM) at 333 MHz,
expandable to 2.0 GB
Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by computer model
■
■
Full-size Windows keyboard with embedded numeric keypad
TouchPad pointing device, including dedicated horizontal
(Compaq Presario V4000 models) and vertical scroll regions
■
Integrated 10Base-T/100Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■
■
Integrated high-speed 56K modem with RJ-11 jack
Integrated wireless support for Mini PCI IEEE 802.11b/g
WLAN device (select models only)
■
Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards
■
■
■
■
■
■
■
Support for ExpressCard slot
External 65-watt AC adapter with 3-wire power cord
12- or 6-cell Li-Ion battery pack, varying by computer model
Stereo speakers
Volume up, volume mute, and volume down buttons
QuickPlay buttons (select models only)
Support for the following optical drives:
❏ DVD RW and CD-RW Combo Drive
❏ DVD/CD-RW Combo Drive
1–2
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Product Description
Numerous references are made throughout this Maintenance and
Service Guide to “full-featured” and “defeatured” models.
A model is considered to be full-featured if it has 4 Universal
Serial Bus ports and the following components:
✎
■
■
■
■
■
■
Digital Media Slot/Memory Reader
Expansion port
ExpressCard slot
IEEE 1394 port
Infrared port
Quick Launch buttons (HP Pavilion dv4000 models only)
A computer model is considered to be defeatured if it has only
2 Universal Serial Bus ports and none of the components listed
above.
■
Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Digital Media Slot (full-featured models only)
❏ Expansion port (full-featured models only)
❏ ExpressCard slot (full-featured models only)
❏ External monitor
❏ IEEE 1394 (full-featured models only)
❏ Infrared (full-featured models only)
❏ PC Card
❏ Power
❏ Primary battery
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out
❏ Serial port (full-featured models only)
❏ Smart card
❏ Universal Serial Bus (USB) v. 2.0 (4 ports on full-featured
models, 2 ports on defeatured models)
Maintenance and Service Guide
1–3
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Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to set a new password. These steps also
clear CMOS:
1. Enter an incorrect password and press enter.
2. Repeat step 1 two more times.
After the third entry of the incorrect password, the computer
responds with a “System Disabled” message and provides an
override password.
3. On another computer running Windows XP, download the
unlock6.exe utility from the HP Channel Services Network
unlock6.exe utility into the root directory (C:\ drive).
4. Access MS-DOS by clicking Start > All Programs >
Accessories > Command Prompt.
5. Enter unlock6 xxxxx 0, where “xxxxx” is the password
generated by the computer in step 2.
The computer responds with another system-generated
password.
6. Enter the password generated in step 5 on the disabled
computer to enter the system BIOS. In the BIOS, navigate
to the Security tab and Administrator Password. Enter the
password generated in step 5 as the current password. Enter
a new password to change it.
7. The password has been reset and all CMOS settings have
been cleared.
1–4
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Product Description
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■
■
■
■
■
■
■
■
Standby
Hibernation
Setting customization by the user
Hotkeys for setting the level of performance
Battery calibration
Lid switch standby/resume
Power button
Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide
1–5
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Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1. Depending on your computer
model, component locations may vary.
Front Components
1–6
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Product Description
Table 1-1
Front Components
Item
Component
Function
1
Power light
■ On: Computer is turned on.
■ Blinking: Computer is in standby.
■ Off: Computer is off or in hibernation.
2
Battery light
■ On: The battery pack is charging.
■ Blinking: The battery pack has reached a
low-battery condition.
■ Off: The battery pack is fully charged or
not inserted.
3
4
Integrated Drive
Electronics (IDE)
drive light
On or blinking: The internal hard drive or an
optical drive is being accessed.
Consumer infrared
(IR) lens (select
models only)
Links the computer to an optional remote
control.
5
6
Speakers
Produce stereo sound.
Opens the computer.
Display release button
Maintenance and Service Guide
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Product Description
The external components on the right side of the HP Pavilion
dv4000 are shown below and described in Table 1-2. Depending
on your computer model, component locations may vary.
Right-Side Components, HP Pavilion dv4000
1–8
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Product Description
Table 1-2
Right-Side Components, HP Pavilion dv4000
Item
Component
Function
1
Optical drive
Supports an optical disc, such as a CD
or DVD.
2
Audio-out
Connects an optional headphone or
powered stereo speakers. Also connects
the audio function of an audio/video device,
such as a television or VCR.
(headphone) jack
(full-featured
models only)
3
4
Audio-in (microphone)
jack (full-featured
models only)
Connects an optional stereo microphone.
USB ports
Connect optional USB devices.
(full-featured
models only)
Number of USB ports vary by model.
✎
5
6
7
Monitor port
(full-featured
models only)
Connects an optional VGA monitor or
projector.
S-Video-out jack
(full-featured
models only)
Connects the video function of an optional
S-Video device, such as a television, VCR,
or video capture card.
Security cable slot
Attaches an optional security cable to the
computer.
The purpose of security solutions is to act as a deterrent. These
solutions do not prevent the product from being mishandled or
stolen.
✎
Maintenance and Service Guide
1–9
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Product Description
The external components on the right side of the
Compaq Presario V4000 are shown below and described
in Table 1-3. Depending on your computer model, component
locations may vary.
Right-Side Components, Compaq Presario V4000
1–10
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Product Description
Table 1-3
Right-Side Components, Compaq Presario V4000
Item
Component
Function
1
Optical drive
Supports an optical disc, such as a CD
or DVD.
2
Audio-out(headphone) Connects an optional headphone or
jack (full-featured
models only)
powered stereo speakers. Also connects
the audio function of an audio/video device,
such as a television or VCR.
3
4
Audio-in (microphone)
jack (full-featured
models only)
Connects an optional stereo microphone.
USB ports
Connect optional USB devices.
(full-featured
models only)
Number of USB ports vary by model.
✎
5
6
7
Monitor port
(full-featured
models only)
Connects an optional VGA monitor or
projector.
S-Video-out jack
(full-featured
models only)
Connects the video function of an optional
S-Video device, such as a television, VCR,
or video capture card.
Security cable slot
Attaches an optional security cable to the
computer.
The purpose of security solutions is to act as a deterrent. These
solutions do not prevent the product from being mishandled or
stolen.
✎
Maintenance and Service Guide
1–11
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Product Description
The external components on the left side of the HP Pavilion
dv4000 are shown below and described in Table 1-4. Depending
on your computer model, component locations may vary.
Left-Side Components, HP Pavilion dv4000
Table 1-4
Left-Side Components, HP Pavilion dv4000
Item
Component
Function
1
2
3
4
Power connector
RJ-11 (modem) jack
RJ-45 (network) jack
Connects the AC adapter cable.
Connects a modem cable (not included).
Connects a network cable (not included).
Expansion port 2
(full-featured
Connects the computer to an optional
docking device.
models only)
The computer has only one expansion port. The term
expansion port 2 describes the type of expansion port.
✎
5
USB ports
Connect optional USB devices.
1–12
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Product Description
Table 1-4
Left-Side Components, HP Pavilion dv4000 (Continued)
Item
Component
Function
6
1394 port (4-pin;
full-featured
models only)
Connects an optional 1394a device such as
a scanner, a digital camera, or a digital
camcorder.
7
Digital Media Slot
(full-featured
models only)
Supports the following optional digital
cards: SD (Secure Digital) Memory Card,
SD I/O Card, Memory Stick, Memory Stick
Pro, MultiMediaCard, xD-Picture Card, and
SmartMedia.
8
Digital Media Slot
light (full-featured
models only)
On: An optional digital card is being
accessed.
9
ExpressCard slot
(full-featured
Supports an optional ExpressCard.
models only)
10
PC Card slot
Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
11
12
PC Card eject button
Ejects PC Cards from the PC Card slot.
Monitor port
(full-featured
models only)
Connects an optional VGA monitor or
projector.
13
14
15
S-Video-out jack
(full-featured
models only)
Connects the video function of an optional
S-Video device, such as a television, VCR,
or video capture card.
Audio-in (microphone)
jack (full-featured
models only)
Connects an optional stereo microphone.
Audio-out(headphone) Connects an optional headphone or
jack (defeatured
models only)
powered stereo speakers. Also connects
the audio function of an audio/video device,
such as a television or VCR.
Maintenance and Service Guide
1–13
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Product Description
The external components on the left side of the Compaq Presario
V4000 are shown below and described in Table 1-5. Depending
on your computer model, component locations may vary.
Left-Side Components, Compaq Presario V4000
Table 1-5
Left-Side Components, Compaq Presario V4000
Item
Component
Function
1
2
3
4
Power connector
RJ-11 (modem) jack
RJ-45 (network) jack
Connects the AC adapter cable.
Connects a modem cable (not included).
Connects a network cable (not included).
Expansion port 2
(full-featured
Connects the computer to an optional
docking device.
models only)
The computer has only one expansion port. The term
expansion port 2 describes the type of expansion port.
✎
5
USB ports
Connect optional USB devices.
Number of USB ports vary by model.
✎
1–14
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Product Description
Table 1-5
Left-Side Components, Compaq Presario V4000 (Continued)
Item
Component
Function
6
1394 port (4-pin;
full-featured
models only)
Connects an optional 1394a device such as
a scanner, a digital camera, or a digital
camcorder.
7
Memory Reader
(full-featured
models only)
Supports the following optional digital
cards: SD (Secure Digital) Memory Card,
SD I/O Card, Memory Stick, Memory Stick
Pro, MultiMediaCard, xD-Picture Card, and
SmartMedia.
8
Memory Reader
light (full-featured
models only)
On: An optional digital card is being
accessed.
9
ExpressCard slot
(full-featured
Supports an optional ExpressCard.
models only)
10
PC Card slot
Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
11
12
PC Card eject button
Ejects PC Cards from the PC Card slot.
Monitor port
(full-featured
models only)
Connects an optional VGA monitor or
projector.
13
14
15
S-Video-out jack
(defeatured
models only)
Connects the video function of an optional
S-Video device, such as a television, VCR,
or video capture card.
Audio-in (microphone)
jack (defeatured
models only)
Connects an optional stereo microphone.
Audio-out(headphone) Connects an optional headphone or
jack (defeatured
models only)
powered stereo speakers. Also connects
the audio function of an audio/video device,
such as a television or VCR.
Maintenance and Service Guide
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Product Description
Table 1-6
Standard Keyboard Components
Item
Component
Function
1
fn key
Combines with other keys to perform
system tasks as hotkeys. For example,
pressing fn+f7 decreases screen
brightness.
2
3
caps lock key
Enables caps lock and turns on the caps
lock light.
f1 to f12 keys (12)
Perform system and application tasks.
When combined with fn, function keys
perform additional tasks as hotkeys.
4
5
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
Embedded numeric
keypad keys (15)
Can be used like the keys on an external
numeric keypad.
6
7
Arrow keys
Move the cursor around the screen.
Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
8
Windows logo key
Displays the Microsoft Windows
Start menu.
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Product Description
The top components on HP Pavilion dv4000 models are shown
below and described in Table 1-7.
Top Components, HP Pavilion dv4000 Models
Table 1-7
Top Components, HP Pavilion dv4000
Item
Component
Function
1
Power light
■ On: Computer is turned on.
■ Blinking: Computer is in standby.
■ Off: Computer is off or in hibernation.
2
Power button
When the computer is
■ Off, press to start the computer.
■ On, briefly press to initiate hibernation.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
If the system has stopped responding and Windows
shutdown procedures cannot be used, press and hold for
at least 4 seconds to turn off the computer.
✎
1–18
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Product Description
Table 1-7
Top Components, HP Pavilion dv4000 (Continued)
Item
Component
Function
3
Quick Launch buttons
(select models only)
Launch default multimedia, digital imaging,
or music applications (vary by model).
4
5
Volume mute button
Mutes or restores volume.
Wireless light
(select models only)
On: One or more internal wireless devices
have been turned on.
To establish a wireless connection, a wireless network must
already be set up.
✎
6
Wireless button
(select models only)
Turns the wireless functionality on or off,
but does not create a wireless connection.
To establish a wireless connection, a wireless network must
already be set up.
✎
7
8
9
Volume down button
Volume up button
Display switch
Decreases system volume.
Increases system volume.
Initiates standby when the computer is
closed.
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Product Description
Table 1-8
Top Components, Compaq Presario V4000 Models
Item
Component
Function
1
Wireless button
(select models only)
Turns the wireless functionality on or off,
but does not create a wireless connection.
To establish a wireless connection, a wireless network must
already be set up.
✎
2
Power button
When the computer is
■ Off, press to start the computer.
■ On, briefly press to initiate hibernation.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
If the system has stopped responding and Windows
shutdown procedures cannot be used, press and hold for at
least 4 seconds to turn off the computer.
✎
3
4
Volume down button
Decreases system volume.
Volume mute button
Volume mute light
Mutes or restores volume.
On: Volume is muted.
5
6
Volume up button
Display switch
Increases system volume.
Initiates standby when the computer is
closed.
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Product Description
The HP Pavilion dv4000 computer TouchPad components are
shown below and described in Table 1-9.
TouchPad Components, HP Pavilion dv4000
Table 1-9
TouchPad Components, HP Pavilion dv4000
Item
Component
Function
1
2
TouchPad
Moves the pointer.
Left and right TouchPad
buttons
Function like the left and right buttons on
an external mouse.
3
4
Display release button
Opens the computer.
Scrolls up or down.
TouchPad vertical
scroll zone
1–22
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Product Description
The Compaq Presario V4000 computer TouchPad components
are shown below and described in Table 1-10.
TouchPad Components, Compaq Presario V4000
Table 1-10
TouchPad Components, Compaq Presario V4000
Item
Component
Function
1
2
TouchPad
Moves the pointer.
Scrolls left or right.
TouchPad horizontal
scroll zone
3
4
Left and right TouchPad
buttons
Function like the left and right buttons on
an external mouse.
TouchPad vertical
scroll zone
Scrolls up or down.
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Product Description
The external components on the bottom of the computer are
shown below and described in Table 1-11.
Bottom Components
Table 1-11
Bottom Components
Item
Component
Battery bay
Vents (4)
Function
1
2
Holds a battery pack.
Provide airflow to cool internal
components.
To prevent overheating, do not obstruct vents. Do not allow a
hard surface, such as a printer, or a soft surface, such as
pillows or thick rugs or clothing, to block airflow.
Ä
3
Hard drive bay
Holds the internal hard drive.
1–24
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Product Description
Table 1-11
Bottom Components (Continued)
Item
Component
Function
4
Optical drive
Supports an optical disc, such as a CD
or DVD.
5
6
7
Labels area
Contains the serial number and other
information labels.
Battery pack release latch
Memory module cover
Releases a battery pack from the
battery bay.
Contains 2 memory module slots that
support replaceable memory modules.
The number of preinstalled memory
modules varies by computer model.
Mini PCI compartment
cover
Holds an optional wireless LAN device
(select models only).
To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized for
use in your computer by the governmental agency that
regulates wireless devices in your country. If you install an
unauthorized device and then receive a warning message,
remove the device to restore computer functionality. Then
contact Customer Care.
Ä
8
Thermal cover
Provides access to the heat sink and
processor.
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Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■
■
■
■
■
■
■
■
■
Audio
Display
Hard drive
Intel Pentium M and Celeron M processors
Keyboard
Memory module
Mini PCI communications devices
PC Card
TouchPad
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
Ä
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the computer.
1–26
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2
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
Å
2.1 Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be
used even when the operating system is not working or will not
load. If the operating system is working, the computer restarts the
operating system after you exit Computer Setup.
Pointing devices are not supported in Computer Setup; you
must use the keyboard to navigate and make selections.
✎
The menu tables later in this chapter provide an overview of
Computer Setup options.
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Troubleshooting
Accessing Computer Setup
The information and settings in Computer Setup are accessed
from the File, Security, Tools, and Advanced menus.
1. Open Computer Setup by turning on or restarting the
computer. Press f10 while the F10 = Based Setup message is
displayed in the lower-left corner of the screen.
❏ To change the language, press f2.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
2. Select the File, Security, Tools, or Advanced menu.
3. To exit Computer Setup, choose one of the following:
❏ To exit without saving any changes, use the arrow keys to
select File > Ignore changes and exit, and then follow
the instructions on the screen.
❏ To exit and save all the settings you have entered, use the
arrow keys to select File > Save changes and exit, and
then follow the instructions on the screen.
Your preferences are set when you exit Computer Setup and take
effect when the computer restarts.
Computer Setup Defaults
To return all settings in Computer Setup to the values that were
set at the factory:
1. Open Computer Setup by turning on or restarting the
computer. Press f10 while the F10 = Based Setup message is
displayed in the lower-left corner of the screen.
❏ To change the language, press f2.
❏ To view navigation information, press f1.
2. Use the arrow keys to select File > Restore defaults.
3. Select the Restore Defaults check box.
2–2
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Troubleshooting
4. To confirm the restoration, press f10.
5. Select File > Save changes and exit, and then follow the
instructions on the screen.
When the computer restarts, the factory settings are restored, and
any identification information you have entered is saved.
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■ View identification information about the
computer and any battery packs in the system.
■ View specification information about the
processor, memory and cache size, video
revision, keyboard controller version, and
system ROM.
Save to floppy
Save system configuration settings to a diskette.
Restore to floppy
Restore system configuration settings from a
diskette.
Restore defaults
Replace configuration settings in Computer Setup
with factory default settings. (Identification
information is retained.)
Ignore changes and exit
Save changes and exit
Cancel changes entered during the current
session. Then exit and restart the computer.
Save changes entered during the current session.
Then exit and restart the computer. The changes
you save are in effect when the computer restarts.
Maintenance and Service Guide
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Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Administrator password
Enter, change, or delete an HP Administrator
password.
Power-on password
Password options
Enter, change, or delete a power-on password.
■ Enable/Disable stringent security.
■ Enable/Disable required password on restart.
DriveLock passwords
Enable/disable DriveLock; change a DriveLock
user or master password.
DriveLock Settings are accessible only
✎
when you enter Computer Setup by turning
on (not restarting) the computer.
Smart Card Security
Embedded Security
Enable/disable power-on support for smart cards.
This feature is supported by select smart
card readers only.
✎
■ Enable/Disable the embedded security chip.
■ Restore embedded security chip to factory
settings.
■ Enable/Disable power-on authentication
support.
■ Enable/Disable automatic DriveLock.
■ Reset power-on authentication credential.
Embedded Security settings are accessible
✎
only if the computer is equipped with an
embedded security chip.
Device security
System IDs
Enable/Disable devices in the system.
Enable NIC for inclusion in MultiBoot.
Enter user-defined identification values.
2–4
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Troubleshooting
Selecting from the Tools Menu
Table 2-3
Tools Menu
Select
To Do This
HDD Self Test options
Run a quick or comprehensive self-test on any
hard drive in the system.
Battery Information
Memory Check
View information about any battery packs in the
computer.
■ Run a self-test on memory modules in the
computer.
■ View information about memory modules
installed in the computer.
Maintenance and Service Guide
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Troubleshooting
Selecting from the Advanced Menu
Table 2-4
Advanced Menu
Select
To Do This
Language (or press f2)
Boot options
Change the Computer Setup language.
■ Enable/Disable MultiBoot, which sets a startup
sequence that can include most bootable
devices and media in the system.
■ Set the boot order.
Device options
■ Swap the functions of the fn key and
left ctrl key.
■ Enable/Disable multiple pointing devices at
startup. (To set the computer to support only a
single, usually nonstandard, pointing device at
startup, select Disable.)
■ Enable/Disable USB legacy support for a USB
keyboard, mouse, and hub. When USB legacy
support is enabled
❐
A USB keyboard, mouse, and hub work
even when a Windows operating system
is not loaded.
❐
The computer starts from a bootable hard
drive, diskette drive diskette, or CD,
CD-RW, or DVD inserted into a drive
connected by a USB connector to the
computer or to an optional docking
device.
■ Select a parallel port mode: EPP (Enhanced
Parallel Port), standard, bidirectional, or ECP
(Enhanced Capabilities Port).
■ Enable/Disable all settings in the SpeedStep
window. (When Disable is selected, the
computer runs in Battery Optimized mode.)
2–6
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Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Flowchart Description
2.1
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.9—No Operating System (OS) Loading”
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
“Flowchart 2.13—No OS Loading, Diskette Drive”
2.9
2.10
2.11
2.12
2.13
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Troubleshooting
Table 2-5
Flowchart Description
2.14
2.15
2.16
2.17
2.18
2.19
2.20
“Flowchart 2.14—No OS Loading, Optical Drive”
“Flowchart 2.15—No Audio, Part 1”
“Flowchart 2.16—No Audio, Part 2”
“Flowchart 2.17—Nonfunctioning Device”
“Flowchart 2.18—Nonfunctioning Keyboard”
“Flowchart 2.19—Nonfunctioning Pointing Device”
“Flowchart 2.20—No Network/Modem Connection”
2–8
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Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
“Flowchart
2.2—No Power,
Part 1.”
Y
N
N
N
N
Check
LED board,
speaker
Beeps,
LEDs, or error
messages?
N
connections.
Go to
All drives
working?
Y
Y
Y
Y
“Flowchart
2.17—Nonfunc-
tioning Device.”
Y
Y
Y
Go to
“Flowchart
2.6—No Video,
Part 1.”
Is there video?
(no boot)
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or “Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.9—NoOperating
System (OS)
Loading.”
Is the OS
loading?
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
Connecting
to network
or modem?
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Is there
sound?
End
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
docking device
(if applicable).
N
N
N
Go to
“Flowchart
2.3—No Power,
Part 2.”
Power up
on battery
power?
Power up
on battery
power?
Reset
power.*
Y
Y
N
Y
Y
N
Y
Go to
“Flowchart
2.4—No Power,
Part 3.”
Power up
on AC
Power up
on AC power?
Reset
power.*
power?
Power up in
docking
device?
Done
*NOTES
1. On select models, there is a separate
reset button.
reset using the standby switch and either
the lid switch or the main power switch.
1. Reseat the power cables in the docking
device and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.
Y
N
Go to
Power up
in docking
device?
“Flowchart
Done
2.8—Nonfunctioning
Docking Device (if
applicable).”
2–10
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Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging it,
moving it to
another computer,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Go to
“Flowchart
2.4—No Power,
Part 3.”
Done
Power on?
Y
Done
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Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
Done
on?
N
Reseat AC adapter
in computer and
at power source.
Y
Power on?
Done
N
Y
External
Internal or
external AC
adapter?
N
Y
Replace external
AC adapter.
Try different
outlet.
Power outlet
active?
Internal
N
Y
Go to
“Flowchart
2.5—No Power,
Part 4.”
Power on?
Done
Replace
power cord.
Power on?
Done
N
2–12
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Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Open
computer.
Y
Reseat loose
Loose or
damaged
parts?
components and
boards and
replace damaged
items.
N
Close
computer and
retest.
N
Replace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
Power on?
Y
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.
Done
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Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Docking Device
Go to
*NOTE: To change from internal to
external display, use the hotkey
combination.
Stand-alone
or docking
device?
“Flowchart
2.7—No Video,
Part 2.”
Stand-alone
Y
Internal or
external
display*?
Adjust
brightness.
Video OK?
Done
N
Internal
External
Press lid
switch to ensure
operation.
A
Adjust
brightness.
Y
Y
Video OK?
Done
Video OK?
Done
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
Check for bent
pins on cable.
2. Display
3. System board
N
N
Replace
system
board.
Try
another
display.
Internal and
external
Video OK?
Done
video OK?
Y
Y
Done
2–14
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Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
computer from
docking device,
if connected.
Adjust
display
brightness.
of external
monitor.
N
Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Video OK?
Video OK?
Done
Y
N
Check that computer is properly
seated in docking device,
for bent pins on cable,
Try another
external
monitor.
and for monitor connection.
Y
Y
Internal
and external
video OK?
Video OK?
Done
N
N
Go to
“Flowchart
Adjust external
monitor display.
2.8—Nonfunctioning
Docking Device (if
applicable).”
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.
Reseat power
cord in docking
device and
power outlet.
Check voltage
setting on docking
device.
Reinstall
computer into
docking device.
Y
Reset monitor
cable connector at
docking device.
Docking
device
operating?
Done
N
Y
Docking
device
operating?
Done
Test replacement
docking device with
new computer.
N
Remove computer,
replace docking
device.
2–16
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Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reseat power
cord in docking
device and
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from optical drive,
go to “Flowchart 2.14—No OS Loading,
Optical Drive.”
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Y
Go to
“Flowchart
Nonsystem
2.11—No OS
disk message?
Loading,
Hard Drive, Part 2.”
N
Reseat
external
hard drive.
Y
OS loading?
Done
N
Y
N
N
Boot
from
CD?
N
Go to
Boot
“Flowchart
2.13—No OS
Loading,
from
Check the Setup
utility for correct
booting order.
diskette?
Diskette Drive.”
Y
Y
Change boot
priority through
the Setup Utility
and reboot.
Boot
from
hard drive?
N
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Boot
from
hard drive?
Done
2–18
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Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Reseat
hard drive.
Hard Drive, Part 1.”
N
1. Replace
hard drive.
Disc or
diskette in
drive?
Y
2. Replace system
board.
Hard drive
accessible?
Done
Y
N
Y
Remove disc or
diskette and
reboot.
Run FDISK.
Y
N
Create partition,
and then format
hard drive to
bootable
Boot
from
hard drive?
Done
partitioned?
N
C:\ prompt.
N
N
Go to
Format hard drive
and bring to
a bootable
“Flowchart
2.13—No OS
Loading,
Boot
from diskette
drive?
Hard drive
formatted?
C:\ prompt.
Diskette Drive.”
Y
Y
Y
Hard drive
accessible?
Load OS using
Operating System disc
(if applicable).
Computer
booted?
Done
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
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Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
Install OS
files on hard
and reboot.
drive?
Y
Y
Y
Y
Virus
on
OS
loading from
hard drive?
Clean virus.
Done
hard drive?
N
N
N
Run SCANDISK and
check for
Replace
hard drive.
Diagnostics on
disc or diskette?
bad sectors.
N
Run diagnostics
and follow
recommendations.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–20
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Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
Reseat
diskette drive.
OS
loading?
Done
from
diskette drive.
N
Y
Y
N
N
Y
N
Bootable
in drive?
Install bootable
diskette and
Nonsystem
disk message?
reboot computer.
N
Y
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Boot
from another
device?
“Flowchart
2.17—Nonfunc-
tioning Device.”
Y
Y
Replace the following
components
individually, retesting
replacement:
■ Diskette drive
■ System board
Nonsystem
Diskette
drive enabled
in the Setup
utility?
Enable drive
and cold boot
computer.
N
N
loading?
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for
instructions.
Done
Is diskette
drive boot
order
correct?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Change boot
priority using
the Setup Utility.
Maintenance and Service Guide
2–21
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Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
Y
N
No OS
Install bootable
disc and
Bootable
disc in
drive?
Disc
in drive?
loading from
CD-ROM or
reboot
DVD-ROM drive.
computer.
N
Y
Install
bootable disc.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
N
Boots from
CD or DVD?
Reseat
drive.
Done
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
N
Y
Booting
from another
device?
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for
instructions.
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Booting
order
correct?
N
Correct boot
order using
the Setup Utility.
2–22
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Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
N
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Y
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Computer in
docking device
(if applicable)?
Internal
audio?
Undock
N
Go to
the
docking device.
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Audio?
Done
N
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
Reload
audio drivers.
driver in OS
configured?
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Y
Replace audio
board and
speaker
Audio?
Audio?
Done
connections
in computer
(if applicable).
Y
N
Replace the following components
individually, retesting after each
replacement:
■ Internal speakers
■ Audio board (if applicable)
2–24
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Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins
or other damage.
Y
Fix or
replace
broken item.
Clear
CMOS.
Any physical
device detected?
N
Go to
“Flowchart
Reattach device.
Close computer,
plug in power,
and reboot.
2.9—No
Operating System
(OS) Loading.”
Replace hard drive.
N
N
Replace NIC.
If integrated NIC,
replace system
board.
Device
boots
properly?
Device
boots
properly?
Y
Y
Replace diskette
drive.
Done
Done
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect computer
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Keyboard
operating
properly?
Replace internal
keyboard or
cable.
Y
Y
Keyboard
operating
properly?
Done
Done
N
Replace
system
board.
2–26
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Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect computer
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
Pointing device
operating
properly?
Y
Y
Pointing device
operating
properly?
Done
Done
N
Replace
system
board.
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack
or have jack
activated.
Y
N
Y
Y
N
Connect
to nondigital
line.
Digital
line?
Y
Network
or modem
connection
working?
Reload
drivers and
reconfigure.
NIC/modem
configured
in OS?
Done
N
Disconnect all
power from
the computer
and open.
Replace the
NIC/modem
(if applicable).
Y
Network
or modem
connection
working?
Reseat NIC/modem
(if applicable).
Done
N
Replace
system
board.
2–28
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3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer.
Serial Number Location
Maintenance and Service Guide
3–1
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Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components
Spare Part
Number
Item
Description
1
Display assemblies (include display cable, wireless antenna boards,
and antenna cables)
For use with HP Pavilion dv4000 models
15.4-inch, WXGA, TFT with BrightView
15.4-inch, WXGA, TFT
383477-001
383476-001
For use with Compaq Presario V4000 models
15.4-inch, WXGA, TFT with BrightView
15.4-inch, WXGA, TFT
383479-001
383478-001
Refer to Section 3.3, “Display Assembly Subcomponents,” for
display assembly internal component spare part number
information.
✎
2
Switch cover (includes LED board and LED board cable)
For use with HP Pavilion dv4000 models with wireless
capability
403911-001
For use with HP Pavilion dv4000 models without
wireless capability
403910-001
For use with Compaq Presario V4000 models with
wireless capability
For use with Compaq Presario V4000 models without
wireless capability
384619-001
403004-001
Maintenance and Service Guide
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Illustrated Parts Catalog
Computer Major Components, Compaq Presario V4000
3–4
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Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Item
Description
Number
3
Keyboards
For use with HP Pavilion dv4000 models:
Belgium
Denmark
Europe
France
French Canada
Germany
Greece
Israel
383495-181
383495-081
383495-021
383495-051
383495-121
383495-041
383495-151
383495-BB1 Thailand
383495-061 Turkey
383495-AD1 United Kingdom
383495-091 United States
Norway
Portugal
383495-091
383495-131
383495-171
383495-071
383495-B71
383495-111
383495-AB1
383495-281
383495-141
383495-031
383495-001
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Taiwan
Italy
Korea
Norway
For use with Compaq Presario V4000 models:
Denmark
France
French Canada
Italy
Korea
The Netherlands
384635-081
384635-051
384635-121
384635-061
384635-AD1 United Kingdom
384635-331 United States
Norway
Spain
Sweden/Finland
Thailand
384635-091
384635-071
384635-101
384635-AB1
384635-031
384635-001
Maintenance and Service Guide
3–5
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Illustrated Parts Catalog
Computer Major Components, HP Pavilion dv4000
3–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Item
Description
Top covers
Number
4
For use with full-featured HP Pavilion dv4000 models
(includes TouchPad)
For use with defeatured HP Pavilion dv4000 models
(includes TouchPad)
397858-001
397860-001
For use with full-featured Compaq Presario V4000
models (does not include TouchPad)
For use with defeatured Compaq Presario V4000
models (does not include TouchPad)
397859-001
397861-001
TouchPad board, for use with Compaq Presario
V4000 models (not illustrated)
391737-001
384623-001
383467-001
5
6
Modem board (high-speed 56K, includes
modem cable)
TouchPad cable
Miscellaneous Doors/Covers Kit
For use with HP Pavilion dv4000 models
For use with Compaq Presario V4000 models
383469-001
384627-001
Includes:
7a
7b
7c
7d
7e
PC Card slot space saver
ExpressCard slot space saver
Thermal cover
Memory module compartment cover
Hard drive cover
Computer feet (not illustrated)
Maintenance and Service Guide
3–7
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Illustrated Parts Catalog
Computer Major Components, Compaq Presario V4000
3–8
Maintenance and Service Guide
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Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Item
Description
Number
8
System board shield (for use with HP Pavilion
403915-001
dv4000 models)
9
System boards
Full-featured
Defeatured
396696-001
383462-001
USB board, includes:
384625-001
10a
10b
USB board, USB board cable, and audio board cable
USB board frame
11
Bluetooth® module (includes Bluetooth
module cable)
383459-001
384622-001
Heat sink assembly, includes:
12a
12b
Fan
Heat sink
Thermal paste (not illustrated)
13
14
Speakers
383466-001
Base enclosures
For use with full-featured HP Pavilion dv4000 models
For use with defeatured HP Pavilion dv4000 models
384629-001
390917-001
For use with Compaq Presario V4000 models
Rubber feet (not illustrated)
385739-001
For use with HP Pavilion dv4000 models
For use with Compaq Presario V4000 models
404369-001
404576-001
Maintenance and Service Guide
3–9
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Illustrated Parts Catalog
Computer Major Components, HP Pavilion dv4000
3–10
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Item
Description
Number
15
Processors (include thermal paste)
Intel Pentium M 2.13-GHz
Intel Pentium M 2.00-GHz
Intel Pentium M 1.86-GHz
Intel Pentium M 1.73-GHz
Intel Pentium M 1.60-GHz
396700-001
396699-001
393327-001
383474-001
383473-001
and
396698-001
Intel Celeron M 1.50-GHz
Intel Celeron M 1.40-GHz
Intel Celeron M 1.30-GHz
383471-001
396697-001
389036-001
16
Mini PCI communications modules
802.11b/g wireless local access network (WLAN)
module, for use in most of the world
802.11b/g WLAN module, for use in the rest of the
world
378973-001
378972-001
802.11b/g WLAN Broadcomm module, for use in most
of the world
802.11b/g WLAN Broadcomm module, for use in the
rest of the world
396694-001
396695-001
17
18
Memory modules
1024 MB
512 MB
256 MB
383482-001
383481-001
383480-001
Battery packs
12-cell, 8.8-AHr
6-cell, 4.4-AHr
383492-001
383493-001
Maintenance and Service Guide
3–11
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Computer Major Components, HP Pavilion dv4000
3–12
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Item
Description
Number
19
Optical drives
For use with HP Pavilion dv4000 models
DVD RW and CD-RW Double Layer Combo Drive
with LightScribe
396704-001
DVD RW and CD-RW Double Layer Combo Drive
DVD/CD-RW Combo Drive
DVD-ROM drive
391743-001
383490-001
396706-001
For use with Compaq Presario V4000 models
DVD RW and CD-RW Double Layer Combo Drive
with LightScribe
396705-001
DVD RW and CD-RW Double Layer Combo Drive
DVD/CD-RW Combo Drive
DVD-ROM drive
391744-001
384631-001
396707-001
20
21
RTC battery (includes 2-sided tape)
384626-001
Hard drives (include frame and connector)
5400 rpm
80-GB
60-GB
4200-rpm
100-GB
80-GB
60-GB
40-GB
383487-001
383485-001
383488-001
383486-001
383484-001
383483-001
Maintenance and Service Guide
3–13
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Illustrated Parts Catalog
Table 3-2
HP Pavilion dv4000
Display Assembly Subcomponent
Spare Part Number Information
Item
Description
Display Plastics Kit, includes:
■ Display bezel
403919-001
1a
1b
■ Display enclosure
2
Display Panel Kit (includes display panel,
display inverter, and display cable)
403918-001
403921-001
Display Hinge Kit, includes:
■ Display hinges (2)
3a
3b
■ Display release hooks (2)
4
Wireless antenna (includes cable and board)
Display Label Kit (not illustrated)
397924-001
403925-001
403923-001
Display Screw Kit (not illustrated, includes Phillips
PM2.5×7.0 screws, Phillips PM2.5×5.0 screws, and
rubber screw covers)
Maintenance and Service Guide
3–15
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Illustrated Parts Catalog
Table 3-3
Compaq Presario V4000 Models
Display Assembly Subcomponent
Spare Part Number Information
Item
Description
Display Plastics Kit, includes:
■ Display bezel
403920-001
1a
1b
1c
■ Display enclosure
■ Display hinge covers
2
Display Panel Kit (includes the display panel,
display inverter, and display cable)
403918-001
403922-001
Display Hinge Kit, includes:
■ Display hinges (2)
3a
3b
■ Display release hooks (2)
4
Wireless antenna (includes cable and board)
Display Label Kit (not illustrated)
397925-001
403926-001
403924-001
Display Screw Kit (not illustrated, includes Phillips
PM2.5×7.0 screws, Phillips PM2.5×5.0 screws, and
rubber screw covers)
Maintenance and Service Guide
3–17
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Illustrated Parts Catalog
Table 3-4
Miscellaneous Doors/Covers Kit
Spare Part Information
Spare Part
Number
Item
Description
Miscellaneous Doors/Covers Kit
For use with HP Pavilion dv4000 models
For use with Compaq Presario V4000 models
383469-001
384627-001
Includes:
1
2
3
PC Card slot space saver
ExpressCard slot space saver
Thermal cover (includes one captive screw, secured by C-clip)
Computer feet
4a
4b
For use with HP Pavilion dv4000 models
For use with Compaq Presario V4000 models
5
Memory module/Mini PCI compartment cover (includes 3 captive
screws, secured by C-clips)
6
Hard drive cover (includes 2 captive screws, secured by C-clips)
Maintenance and Service Guide
3–19
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Illustrated Parts Catalog
Table 3-5
Miscellaneous Cable Kit
Spare Part Number Information
Spare Part
Number
Item
Description
Miscellaneous Cable Kit
383468-001
Includes:
1
2
3
4
5
Modem cable
Audio board cable
USB board cable
Bluetooth module cable
LED board cable
Maintenance and Service Guide
3–21
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Illustrated Parts Catalog
Table 3-6
Mass Storage Devices
Spare Part Number Information
Spare Part
Number
Item
Description
Hard drives (include frame and connector)
1
5400 rpm
80-GB
60-GB
4200-rpm
100-GB
80-GB
60-GB
40-GB
383487-001
383485-001
383488-001
383486-001
383484-001
383483-001
2
Optical drives
For use with HP Pavilion dv4000 models
DVD RW and CD-RW Double Layer Combo Drive
with LightScribe
396704-001
DVD RW and CD-RW Double Layer Combo Drive
DVD/CD-RW Combo Drive
DVD-ROM drive
391743-001
383490-001
396706-001
For use with Compaq Presario V4000 models
DVD RW and CD-RW Double Layer Combo Drive
with LightScribe
396705-001
DVD RW and CD-RW Double Layer Combo Drive
DVD/CD-RW Combo Drive
DVD-ROM drive
391744-001
384631-001
396707-001
USB digital drive (not illustrated)
364727-001
Maintenance and Service Guide
3–23
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Illustrated Parts Catalog
3.8 Miscellaneous (Not Illustrated)
Table 3-7
Miscellaneous (Not Illustrated)
Spare Part Information
Spare Part
Description
Number
Power supply, 65 watt
Power cords
383494-001
For use in:
Australia and New Zealand
383496-011
383496-021
Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden
Canada, French Canada, Latin America, Taiwan, Thailand, 383496-001
and the United States
Denmark
383496-081
383496-031
383496-BB1
383496-061
383496-AA1
383496-AD1
383496-111
Hong Kong and the United Kingdom
Israel
Italy
People’s Republic of China
Korea
Switzerland
3–24
Maintenance and Service Guide
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Illustrated Parts Catalog
Table 3-7
Miscellaneous (Not Illustrated)
Spare Part Information (Continued)
Spare Part
Number
Description
Screw Kits (include the following screws; refer to Appendix C, “Screw Listing,”
for more information on specifications and usage)
■ Phillips PM2.5×8.0 screw
■ Phillips PM2.5×7.0 screw
■ Phillips PM2.5×4.0 screw
■ Phillips PM2.0×16.0 screw
■ Phillips PM2.0×5.0 screw
■ Phillips PM2.0×12.0 spring-loaded
screw
■ Phillips PM2.0×4.0 screw
■ Phillips PM2.0×2.0 screw
■ Phillips PM1.5×4.0 screw
For use with full-featured HP Pavilion dv4000 models
For use with defeatured HP Pavilion dv4000 models
384628-001
385740-001
For use with full-featured Compaq Presario V4000 models
For use with defeatured Compaq Presario V4000 models
385741-001
385742-001
All-in-One Media Cable II
Audio Y-Cable 2
375759-001
379452-001
309674-001
364727-001
371693-001
USB travel mouse
USB digital drive
Wired headset with volume control
Maintenance and Service Guide
3–25
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Illustrated Parts Catalog
3.9 Sequential Part Number Listing
Table 3-8
Sequential Part Number Listing
Spare Part
Number
Description
309674-001
364727-001
371693-001
375759-001
378972-001
USB travel mouse
USB digital drive
Wired headset with volume control
All-in-One Media Cable II
802.11b/g WLAN Mini PCI communications module, for use
in most of the world
378973-001
802.11b/g WLAN Mini PCI communications module, for use
in the rest of the world
379452-001
383459-001
383462-001
383466-001
383467-001
383468-001
383469-001
Audio Y-Cable 2
Bluetooth module (includes Bluetooth module cable)
Defeatured system board
Speakers
TouchPad cable
Miscellaneous Cable Kit
Miscellaneous Doors/Covers Kit for use with HP Pavilion
dv4000 models
383471-001
Intel Celeron M 1.50-GHz processor (includes thermal paste)
3–26
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
383473-001
383474-001
383476-001
Intel Pentium M 1.60-GHz processor (includes thermal paste)
Intel Pentium M 1.73-GHz processor (includes thermal paste)
15.4-inch, WXGA, TFT display assembly, for use with
HP Pavilion dv4000 models (includes display cable, wireless
antenna boards, and antenna cables)
383477-001
383478-001
383479-001
15.4-inch, WXGA, TFT display assembly with BrightView for
use with HP Pavilion dv4000 models (includes display cable,
wireless antenna boards, and antenna cables)
15.4-inch, WXGA, TFT display assembly for use with
Compaq Presario V4000 models (includes display cable,
wireless antenna boards, and antenna cables)
15.4-inch, WXGA, TFT display assembly with BrightView for
use with Compaq Presario V4000 models (includes display
cable, wireless antenna boards, and antenna cables)
383480-001
383481-001
383482-001
383483-001
383484-001
383485-001
383486-001
256-MB memory module
512-MB memory module
1024-MB memory module
4200-rpm 40-GB hard drive (includes frame and connector)
4200-rpm 60-GB hard drive (includes frame and connector)
5400 rpm, 60-GB hard drive (includes frame and connector)
4200-rpm 80-GB hard drive (includes frame and connector)
Maintenance and Service Guide
3–27
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
383487-001
383488-001
383490-001
5400 rpm, 80-GB hard drive (includes frame and connector)
4200-rpm 100-GB hard drive (includes frame and connector)
DVD/CD-RW Combo Drive or use with HP Pavilion dv4000
models
383492-001
383493-001
12-cell, 8.8-AHr battery pack for use with HP Pavilion dv4000
models
6-cell, 4.4-AHr battery pack for use with HP Pavilion dv4000
models
383494-001
383495-001
65-watt power supply
Keyboard for use with HP Pavilion dv4000 models in
the United States
383495-021
383495-031
Keyboard for use with HP Pavilion dv4000 models in Europe
Keyboard for use with HP Pavilion dv4000 models in
the United Kingdom
383495-041
383495-051
383495-061
383495-071
383495-081
Keyboard for use with HP Pavilion dv4000 models in Germany
Keyboard for use with HP Pavilion dv4000 models in France
Keyboard for use with HP Pavilion dv4000 models in Italy
Keyboard for use with HP Pavilion dv4000 models in Spain
Keyboard for use with HP Pavilion dv4000 models in Denmark
3–28
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
383495-091
383495-111
Keyboard for use with HP Pavilion dv4000 models in Norway
Keyboard for use with HP Pavilion dv4000 models in
Switzerland
383495-121
Keyboard for use with HP Pavilion dv4000 models in
French Canada
383495-131
383495-141
383495-151
383495-171
Keyboard for use with HP Pavilion dv4000 models in Portugal
Keyboard for use with HP Pavilion dv4000 models in Turkey
Keyboard for use with HP Pavilion dv4000 models in Greece
Keyboard for use with HP Pavilion dv4000 models in
Saudi Arabia
383495-181
383495-281
Keyboard for use with HP Pavilion dv4000 models in Belgium
Keyboard for use with HP Pavilion dv4000 models in Thailand
383495-AB1 Keyboard for use with HP Pavilion dv4000 models in Taiwan
383495-AD1 Keyboard for use with HP Pavilion dv4000 models in Korea
383495-B71
Keyboard for use with HP Pavilion dv4000 models in
Sweden/Finland
383495-BB1
383496-001
Keyboard for use with HP Pavilion dv4000 models in Israel
Power cord for use in Canada, French Canada, Latin America,
Taiwan, Thailand, and the United States
Maintenance and Service Guide
3–29
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
383496-011
383496-021
Power cord for use in Australia and New Zealand
Power cord for use in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
383496-031
383496-061
383496-081
383496-111
Power cord for use in Hong Kong and the United Kingdom
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
383496-AA1 Power cord for use in People’s Republic of China
383496-AD1 Power cord for use in Korea
383496-BB1 Power cord for use in Israel
384619-001
Switch cover for use with Compaq Presario V4000 models with
wireless capability (includes LED board and LED board cable)
384622-001
Heat sink assembly (includes fan, heat sink, and
thermal paste)
384623-001
384625-001
Modem board (high-speed 56K, includes modem cable)
USB board (includes USB board, USB board frame,
USB board cable, and audio board cable)
384626-001
RTC battery (includes 2-sided tape)
3–30
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
384627-001
Miscellaneous Doors/Covers Kit for use with Compaq Presario
V4000 models
384628-001
384629-001
Screw Kit for use with full-featured HP Pavilion dv4000 models
Base enclosure for use with full-featured HP Pavilion dv4000
models
384631-001
384635-001
384635-031
384635-051
DVD/CD-RW Combo Drive for use with Compaq Presario
V4000 models
Keyboard for use with Compaq Presario V4000 models in
the United States
Keyboard for use with Compaq Presario V4000 models in
the United Kingdom
Keyboard for use with Compaq Presario V4000 models in
France
384635-061
384635-071
Keyboard for use with Compaq Presario V4000 models in Italy
Keyboard for use with Compaq Presario V4000 models in
Spain
384635-081
384635-091
Keyboard for use with Compaq Presario V4000 models in
Denmark
Keyboard for use with Compaq Presario V4000 models in
Norway
Maintenance and Service Guide
3–31
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
384635-101
Keyboard for use with Compaq Presario V4000 models in
Sweden and Finland
384635-121
384635-331
Keyboard for use with Compaq Presario V4000 models in
French Canada
Keyboard for use with Compaq Presario V4000 models in
the Netherlands
384635-AB1 Keyboard for use with Compaq Presario V4000 models in
Thailand
384635-AD1 Keyboard for use with Compaq Presario V4000 models in
Korea
385739-001
385740-001
385741-001
Base enclosure for use with Compaq Presario V4000 models
Screw Kit for use with defeatured HP Pavilion dv4000 models
Screw Kit for use with full-featured Compaq Presario V4000
models
385742-001
Screw Kit For use with defeatured Compaq Presario V4000
models
389036-001
390917-001
Intel Celeron M 1.30-GHz processor (includes thermal paste)
Base enclosure for use with defeatured HP Pavilion dv4000
models
391737-001
TouchPad board, for use with Compaq Presario V4000 models
3–32
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
391743-001
DVD RW and CD-RW Combo Drive (double-layer writing
capability), for use with HP Pavilion dv4000 models
391744-001
DVD RW and CD-RW Combo Drive (double-layer writing
capability), for use with Compaq Presario V4000 models
393327-001
396694-001
Intel Pentium M 1.86-GHz processor (includes thermal paste)
802.11b/g WLAN Mini PCI communications Broadcomm card,
for use in most of the world
396695-001
802.11b/g WLAN Mini PCI communications Broadcomm card,
for use in the rest of the world
396696-001
396697-001
396698-001
396699-001
396700-001
396704-001
Full-featured system board
Intel Celeron M 1.40-GHz processor (includes thermal paste)
Intel Pentium M 1.60-GHz processor (includes thermal paste)
Intel Pentium M 2.00-GHz processor (includes thermal paste)
Intel Pentium M 2.13-GHz processor (includes thermal paste)
DVD RW and CD-RW Double Layer Combo Drive with
LightScribe for use with HP Pavilion dv4000 models
396705-001
396706-001
DVD RW and CD-RW Double Layer Combo Drive with
LightScribe for use with Compaq Presario V4000 models
DVD-ROM drive for use with HP Pavilion dv4000 models
Maintenance and Service Guide
3–33
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
396707-001
397858-001
DVD-ROM drive for use with Compaq Presario V4000 models
Top cover for use with full-featured HP Pavilion dv4000 models
(includes TouchPad)
397859-001
397860-001
397861-001
397924-001
397925-001
Top cover for use with full-featured Compaq Presario V4000
models (does not include TouchPad)
Top cover for use with defeatured HP Pavilion dv4000 models
(includes TouchPad)
Top cover for use with defeatured Compaq Presario V4000
models (does not include TouchPad)
Wireless antenna for use with HP Pavilion dv4000 models
(includes cable and transceiver)
Wireless antenna for use with Compaq Presario V4000 models
(includes cable and transceiver)
398752-001
403004-001
6-cell, 4.4-Amp hour battery pack
Switch cover for use with Compaq Presario V4000 models
without wireless capability (includes LED board and LED board
cable)
403572-01
403573-001
403737-001
128-MB memory module
256-MB memory module
12-cell, 8.8-Amp hour battery pack
3–34
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
403910-001
Switch cover for use with HP Pavilion v4000 models without
wireless capability (includes LED board and LED board cable)
403911-001
Switch cover for use with HP Pavilion v4000 models with
wireless capability (includes LED board and LED board cable)
403915-001
403918-001
403919-001
System board shield for use with HP Pavilion dv4000 models
Display Panel Kit (includes display inverter and display cable)
Display Plastics Kit for use with HP Pavilion dv4000 models
(includes display bezel and display enclosure)
403920-001
Display Plastics Kit for use with Compaq Presario V4000
models (includes display bezel, display enclosure, and
display hinge covers)
403921-001
403922-001
403923-001
Display Hinge Kit for use with HP Pavilion dv4000 models
(includes display hinges and display release hooks)
Display Hinge Kit for use with Compaq Presario V4000 models
(includes display hinges and display release loop)
Display Screw Kit for use with HP Pavilion dv4000 models
(includes Phillips PM2.5×7.0 screws, Phillips PM2.5×5.0
screws, and rubber screw covers)
403924-001
Display Screw Kit for use with Compaq Presario V4000 models
(includes Phillips PM2.5×7.0 screws, Phillips PM2.5×5.0
screws, and rubber screw covers)
Maintenance and Service Guide
3–35
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Illustrated Parts Catalog
Table 3-8
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
403925-001
403926-001
404369-001
404576-001
404803-001
405019-001
Display Label Kit for use with HP Pavilion dv4000 models
Display Label Kit for use with Compaq Presario V4000 models
Rubber feet for use with HP Pavilion dv4000 models
Rubber feet for use with Compaq Presario V4000 models
Intel Celeron M 1.60-GHz processor (includes thermal paste)
Top cover for use with defeatured HP Pavilion dv4000 models
(includes TouchPad)
3–36
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4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
■
■
■
Magnetic screwdriver
Phillips P0 screwdriver
Flat-bladed screwdriver
Tool kit—includes connector removal tool, loopback plugs,
and case utility tool
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4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
As you remove each subassembly from the computer, place
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
✎
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
CAUTION: When servicing the computer, ensure that cables are
Ä
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
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Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in hibernation, turn the computer on, and then shut it down
through the operating system.
■
■
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■
■
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
■
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”
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Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may not
be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4
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Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■
■
■
■
■
■
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
Place items on a grounded surface before removing items
from their containers.
Always be properly grounded when touching a sensitive
component or assembly.
Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
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4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
■
■
■
■
■
Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
Use conductive field service tools such as cutters,
screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials such
as ordinary plastic assembly aids and Styrofoam.
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■
■
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing
connectors or test equipment.
4–6
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4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm 10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of
one megohm resistance
■
Static-dissipative tables or floor mats with hard ties to
the ground
■
■
■
■
■
■
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
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Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
35,000 V
12,000 V
6,000 V
40%
15,000 V
5,000 V
800 V
55%
7,500 V
3,000 V
400 V
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
A product can be degraded by as little as 700 V.
✎
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
1,500 V
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
4–8
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5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 11 different
sizes, that may have to be removed, replaced, or loosened when
servicing the computer. Make special note of each screw and
screw lock size and location during removal and replacement.
Refer to Appendix C, “Screw Listing.” for detailed information
on screw and screw lock sizes, locations, and usage.
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5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.
Serial Number Location
5–2
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5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section
Description
# of Screws Removed
5.3
Preparing the Computer
for Disassembly
Battery pack
0
5.4
Hard Drive
2 loosened to remove the
hard drive cover
4 to remove the
5.5
5.6
5.7
Computer Feet
Optical Drive
0
1
Memory Module
3 loosened to remove the
memory module/Mini PCI
compartment cover
5.8
Mini PCI Communications
Module
0
To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized
for use in your computer by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore computer functionality. Then contact
Customer Care.
Å
5.9
RTC Battery
0
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Section
Description
# of Screws Removed
5.10
Heat Sink
1 loosened to remove the
thermal cover
4 removed to remove the heat
sink
5.11
5.12
Processor
1 loosened
Switch Cover
3 on Compaq Presario V4000
models
5.13
5.14
Keyboard
4
Display Assembly
Display bezel
Display release hook
Display hinges
Display panel
6
6
6
Wireless antenna transceiver
and cable
5.15
5.16
Top Cover (HP Pavilion dv4000
models)
16
16
Base Enclosure
(Compaq Presario V4000
models)
5.17
5.18
Modem Board
System Board
2
11 on HP Pavilion dv4000
4 on Compaq Presario V4000
models
5.19
5.20
5.21
5.22
Fan Assembly
Speakers
7
3
8
2
USB Board
Bluetooth Module
5–4
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Removal and Replacement Procedures
5.3 Preparing the Computer
for Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Battery Pack Spare Part Number Information
12-cell, 8.8-AHr
6-cell, 4.4-AHr
383492-001
383493-001
4. Remove the battery pack by following these steps:
a. Turn the computer upside down with the front
toward you.
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b. Slide and hold the battery release latch 1 to the left.
(The front edge of the battery pack disengages from the
computer.)
c. Lift the front edge of the battery pack up and swing it
away from you 2.
d. Remove the battery pack.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
5–6
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Removal and Replacement Procedures
5.4 Hard Drive
Hard Drive Spare Part Number Information
5400 rpm, 80-GB
5400 rpm, 60-GB
4200 rpm, 100-GB
4200 rpm, 80-GB
4200 rpm, 60-GB
4200 rpm, 40-GB
383487-001
383485-001
383488-001
383486-001
383484-001
383483-001
1. Prepare the computer for disassembly (Section 5.3).
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2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the
hard drive cover to the computer.
3. Lift the right side of the cover up and swing it to the left 2.
4. Remove the hard drive cover.
The hard drive cover is included in the Miscellaneous
Doors/Covers Kits, spare part number 383469-001 (for use
with HP Pavilion dv4000 models) and spare part number
384627-001 (for use with Compaq Presario V4000 models).
✎
Removing the Hard Drive Cover
5–8
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Removal and Replacement Procedures
5. Use the tab 1 on the right side of the hard drive to pull the
hard drive to the left 2 until it disconnects from the
computer.
6. Lift the hard drive straight up 3 and remove it from the
hard drive bay.
Removing the Hard Drive
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Removal and Replacement Procedures
7. Remove the four Phillips PM2.5×4.0 screws 1 that secure the
hard drive frame to the hard drive.
8. Slide the frame forward 2 to remove if from the hard drive.
Removing the Hard Drive Frame
Reverse the above procedure to reassemble and install the
hard drive.
5–10
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Removal and Replacement Procedures
5.5 Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are
included in the Miscellaneous Doors/Covers Kits, spare part
number 383469-001 (for use with HP Pavilion dv4000 models)
and spare part number 384627-001 (for use with Compaq
Presario V4000 models).
Rubber feet can also be ordered using spare part numbers
404369-001 (for use with HP Pavilion dv4000 models) and
404576-001 (for use with Compaq Presario V4000 models).
Replacing the Computer Feet, HP Pavilion dv4000
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Replacing the Computer Feet, Compaq Presario V4000
5–12
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Removal and Replacement Procedures
5.6 Optical Drive
Optical Drive Spare Part Number Information
For use with HP Pavilion dv4000 models
DVD RW and CD-RW Double Layer Combo Drive with
LightScribe
396704-001
DVD RW and CD-RW Double Layer Combo Drive
DVD/CD-RW Combo Drive
391743-001
383940-001
396706-001
DVD-ROM drive
For use with Compaq Presario V4000 models
DVD RW and CD-RW Double Layer Combo Drive with
LightScribe
396705-001
DVD RW and CD-RW Double Layer Combo Drive
DVD/CD-RW Combo Drive
384631-001
396707-001
DVD-ROM drive
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the hard drive cover (Section 5.4).
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3. Remove the Phillips PM2.5×7.0 screw 1 that secures the
optical drive to the computer.
4. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
5. Use the media tray frame to slide the optical drive to the
left 3.
6. Remove the optical drive.
Removing the Optical Drive
Reverse the above procedure to install the optical drive.
5–14
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5.7 Memory Module
Memory Module Spare Part Number Information
1024 MB
383482-001
383481-001
383480-001
512 MB
256 MB
1. Prepare the computer for disassembly (refer to Section 5.3).
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2. Loosen the three Phillips PM2.0×5.0 screws 1 that secure the
memory module compartment cover to the computer.
3. Lift the left edge of the cover up and swing it to the right 2.
4. Remove the memory module compartment cover.
The memory module compartment cover is included in the
Miscellaneous Doors/Covers Kits, spare part number
383469-001 (for use with HP Pavilion dv4000 models) and
spare part number 384627-001 (for use with Compaq Presario
V4000 models).
✎
Removing the Memory Module Compartment Cover
5–16
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Removal and Replacement Procedures
5. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The side
of the module opposite the socket rises away from the
computer.)
6. Slide the module away from the socket at an angle 2.
7. Remove the memory module.
Memory modules are designed with a notch 3 to prevent
incorrect installation into the memory module socket.
✎
Removing the Memory Module
Reverse the above procedure to install a memory module.
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Removal and Replacement Procedures
5.8 Mini PCI Communications
Module
Mini PCI Communications Module
Spare Part Number Information
802.11b/g WLAN module, for use in most of the world
802.11b/g WLAN module, for use in the rest of the world
378973-001
378972-001
396694-001
802.11b/g WLAN Mini PCI communications Broadcomm
module, for use in most of the world
802.11b/g WLAN Mini PCI communications Broadcomm
module, for use in the rest of the world
396695-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory module compartment cover
(Section 5.7).
Make note of which antenna cable is attached to which antenna
clip on the Mini PCI communications module before
disconnecting the cables.
✎
5–18
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Removal and Replacement Procedures
3. Disconnect the auxiliary and main antenna cables 1 from the
Mini PCI communications module.
4. Spread the retaining tabs 2 on each side of the Mini PCI
socket to release the Mini PCI communications module. (The
edge of the module opposite the socket rises away from the
computer.)
5. Remove the Mini PCI communications module by pulling the
card away from the socket at a 45-degree angle 3.
Mini PCI communications modules are designed with
notches 4 to prevent incorrect installation.
✎
Removing a Mini PCI Communications Module
Reverse the above procedure to install a Mini PCI
communications module.
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Removal and Replacement Procedures
5.9 RTC Battery
RTC Battery Spare Part Number Information
RTC battery (includes 2-sided tape)
384626-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the Mini PCI communications module (Section 5.7).
3. Disconnect the RTC battery cable 1 from the system board.
4. Remove the RTC battery 2 from the system board. (The
RTC battery is attached to the system board with two-sided
tape.)
Removing the RTC Battery
Reverse the above procedure to install the RTC battery.
5–20
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Removal and Replacement Procedures
5.10 Heat Sink
Heat Sink Spare Part Number Information
Heat sink (includes fan and thermal paste)
384622-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the Phillips PM2.0×5.0 screw 1 that secures the
thermal cover to the computer.
3. Lift the left edge of the cover up and swing it to the right 2.
The thermal cover is included in the Miscellaneous
✎
Doors/Covers Kits, spare part number 383469-001 (for use
with HP Pavilion dv4000 models) and spare part number
384627-001 (for use with Compaq Presario V4000 models).
4. Remove the thermal cover.
Removing the Thermal Cover
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Removal and Replacement Procedures
The following screws should be removed and installed in the
1, 2, 3, 4 sequence stamped on the heat sink.
✎
5. Remove the four Phillips PM2.0×12.0 spring-loaded shoulder
screws 1 that secure the heat sink to the computer.
Due to the adhesive quality of the thermal paste located
between the heat sink and processor, it may be necessary to
move the heat sink from side to side to detach the heat sink
from the processor.
✎
6. Remove the heat sink 2.
Removing the Heat Sink
5–22
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Removal and Replacement Procedures
The thermal paste should be thoroughly cleaned from the
surfaces of the heat sink 1 and processor 2 each time the heat
sink is removed. Thermal paste is included with all heat sink
and processor spare part kits.
✎
Thermal Paste Locations
Reverse the above procedure to install the heat sink.
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Removal and Replacement Procedures
5.11 Processor
Processor Spare Part Number Information
Intel Pentium M 2.13-GHz
Intel Pentium M 2.00-GHz
Intel Pentium M 1.86-GHz
Intel Pentium M 1.73-GHz
Intel Pentium M 1.60-GHz
396700-001
396699-001
393327-001
383474-001
383473-001
and
Intel Celeron M 1.50-GHz
Intel Celeron M 1.40-GHz
Intel Celeron M 1.30-GHz
383471-001
396697-001
389036-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the heat sink (Section 5.10).
5–24
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Removal and Replacement Procedures
3. Use a flat-bladed screwdriver to turn the processor locking
screw one-half turn counterclockwise 1 until you hear
a click.
4. Lift the processor straight up and remove it 2.
The gold triangle 3 on the processor should be aligned in the
rear right corner when you install the processor.
✎
Removing the Processor
Reverse the above procedure to install the processor.
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Removal and Replacement Procedures
5.12 Switch Cover
Switch Cover Spare Part Number Information
For use with HP Pavilion dv4000 models with wireless capability 403911-001
For use with HP Pavilion dv4000 models without wireless
capability
403910-001
For use with Compaq Presario V4000 models with wireless
capability
384619-001
For use with Compaq Presario V4000 models without wireless
capability
403004-001
All switch cover spare parts kits include an LED board and
LED board cable
✎
1. Prepare the computer for disassembly (Section 5.3).
5–26
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Steps 2 and 3 apply to Compaq Presario V4000 models.
✎
2. Turn the computer upside down with the rear panel
toward you.
3. Remove the three Phillips PM2.5×7.0 screws that secure the
switch cover to the computer.
Removing the Switch Cover Screws, Compaq Presario V4000
Models
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4. Turn the computer right-side up with the front toward you.
5. Open the computer as far as possible.
6. Press and hold down the insert key 1.
7. Insert a flat blade tool into the notch in the switch cover
behind the insert key and lift the switch cover 2.
8. Disengage the center 3 and left side 4 of the switch cover
from the computer.
9. Rest the switch cover on the computer.
Releasing the Switch Cover
5–28
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5.13 Keyboard
Keyboard Spare Part Number Information
For use with HP Pavilion dv4000 models:
Belgium
Denmark
Europe
France
French Canada
Germany
Greece
Israel
383495-181
383495-081
383495-021
383495-051
383495-121
383495-041
383495-151
383495-BB1
383495-061
Portugal
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
383495-131
383495-171
383495-071
383495-B71
383495-111
383495-AB1
383495-281
383495-141
383495-031
383495-001
Italy
Korea
Norway
383495-AD1 United States
383495-091
For use with Compaq Presario dv4000 models:
Denmark
France
French Canada
Italy
Korea
The Netherlands
384635-081
384635-051
384635-121
384635-061
384635-AD1 United Kingdom
384635-331 United States
Norway
Spain
Sweden/Finland
Thailand
384635-091
384635-071
384635-101
384635-AB1
384635-031
384635-001
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Removal and Replacement Procedures
1. Prepare the computer for disassembly (Section 5.3).
2. Release the switch cover (Section 5.12).
3. Remove the four Phillips PM2.0×2.0 screws that secure the
keyboard to the computer.
Removing the Keyboard Screws
5–30
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Removal and Replacement Procedures
4. Lift the rear edge of the keyboard and swing it forward until
it rests on the palm rest.
Releasing the Keyboard
Maintenance and Service Guide
5–31
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Removal and Replacement Procedures
5. Release the ZIF connector 1 to which the keyboard cable is
connected and disconnect the keyboard cable 2 from the
system board.
6. Remove the keyboard.
Disconnecting the Keyboard Cable
5–32
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Removal and Replacement Procedures
7. Disconnect the LED board cable 1 from the system board.
8. Remove the switch cover 2.
Removing the Switch Cover
Reverse the above procedure to install the keyboard and
switch cover.
Maintenance and Service Guide
5–33
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Removal and Replacement Procedures
5.14 Display Assembly
Display Assembly Spare Part Number Information
All display assembly spare part kits include display cable, wireless
antenna boards, and antenna cables.
✎
For use with HP Pavilion dv4000 models
15.4-inch, WXGA, TFT with BrightView
15.4-inch, WXGA, TFT
383477-001
383476-001
For use with Compaq Presario V4000 models
15.4-inch, WXGA, TFT with BrightView
15.4-inch, WXGA, TFT
383478-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the switch cover (Section 5.12).
3. Remove the keyboard (Section 5.13).
4. Turn the computer upside down with the front toward you.
5–34
Maintenance and Service Guide
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Removal and Replacement Procedures
5. Disconnect the wireless antenna cables from the Mini PCI
communications module 1.
6. Remove the cables from the clip 2 in the base enclosure.
7. Remove the two Phillips PM2.5×7.0 screws 3 that secure the
display assembly to the computer.
Removing the Display Screws
Maintenance and Service Guide
5–35
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Removal and Replacement Procedures
8. Turn the computer right-side up with the front toward you.
9. Open the display as far as possible.
10. Remove the wireless antenna cables 1 from the clips in the
top cover.
11. Disconnect the display cable from the system board 2.
Removing the Wireless Antenna Cables
5–36
Maintenance and Service Guide
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Removal and Replacement Procedures
CAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other computer components.
Ä
12. Remove the four Phillips PM2.5×7.0 screws 1 that secure the
display assembly to the computer.
13. Remove the display assembly 2.
Removing the Display Assembly
Steps 14 through 25 apply to HP Pavilion dv4000 models. See
steps 26 through 38 in this section to disassemble the display
assembly on Compaq Presario V4000 models.
✎
Maintenance and Service Guide
5–37
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Plastics Kit for use with HP Pavilion dv4000 models,
includes:
403919-001
■ Display bezel
■ Display enclosure
14. Remove the six rubber screw covers 1 and 2 and
six PM2.5×7.0 screws 3 that secure the display bezel to the
display assembly.
The rubber screw covers are included in the Display Screw Kit,
spare part number 403923-001. The four taller screw covers 1
should be installed in the screw holes on the top edge of the
bezel.
✎
Removing the Display Bezel Screws, HP Pavilion dv4000 Models
5–38
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Removal and Replacement Procedures
15. Flex the inside edges of the left and right sides 1 of the
display bezel and the inside edges of the top and bottom
sides 2 of the display bezel until the bezel disengages from
the display assembly.
16. Remove the display bezel 3.
Removing the Display Bezel, HP Pavilion dv4000 Models
Maintenance and Service Guide
5–39
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Hinge Kit for use with HP Pavilion dv4000 models,
includes:
403921-001
■ Display release hooks
■ Display hinges
17. Remove the Phillips PM2.5×5.0 screws 1 that secure each
display release hook to the display enclosure.
18. Remove the display release hooks 2.
Removing the Display Release Hooks, HP Pavilion dv4000 Models
5–40
Maintenance and Service Guide
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Hinge Kit for use with HP Pavilion dv4000 models,
includes:
403921-001
■ Display hinges
■ Display release hooks
19. Remove the three Phillips PM2.5×7.0 screws 1 that secure
each display hinge to the display enclosure.
20. Remove the display hinges 2.
Removing the Display Hinges, HP Pavilion dv4000 Models
Maintenance and Service Guide
5–41
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Panel Kit (includes display inverter and display cable)
403918-001
21. Remove the six Phillips PM2.5×5.0 screws 1 that secure the
display panel to the display enclosure.
22. Remove the display panel 2.
Removing the Display Panel, HP Pavilion dv4000 Models
5–42
Maintenance and Service Guide
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Wireless antenna for use with HP Pavilion dv4000 models
(includes cable and transceiver)
397924-001
23. Release the retention tabs 1 built in to the display enclosure
shield that secure the wireless antenna cables to the display
enclosure.
24. Detach the wireless antenna transceivers 2 from the display
enclosure.
25. Remove the wireless antenna transceivers and cables 3.
Removing the Wireless Antenna Transceivers and Cables,
HP Pavilion dv4000 Models
Steps 26 through 38 apply to Compaq Presario V4000 models.
✎
Maintenance and Service Guide
5–43
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Plastics Kit for use with Compaq Presario V4000
models, includes:
403920-001
■ Display bezel
■ Display enclosure
■ Display hinge covers
26. Remove the six rubber screw covers 1 and 2 and
six PM2.5×7.0 screws 3 that secure the display bezel to the
display assembly.
The rubber screw covers are included in the Display Screw Kit,
spare part number 403924-001. The four taller screw covers 1
should be installed in the screw holes on the top edge of the
bezel.
✎
Removing the Display Bezel Screws, Compaq Presario V4000
Models
5–44
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Removal and Replacement Procedures
27. Flex the inside edges of the left and right sides 1 of the
display bezel and the inside edges of the top and bottom
sides 2 of the display bezel until the bezel disengages from
the display assembly.
28. Remove the display bezel 3.
Removing the Display Bezel, Compaq Presario V4000 Models
Maintenance and Service Guide
5–45
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Hinge Kit for use with Compaq Presario V4000 models, 403921-001
includes:
■ Display release loop
■ Display hinges
■ Display hinge covers
29. Remove the two Phillips PM2.5×5.0 screws 1 that secure the
display release loop to the display enclosure.
30. Remove the display release loop 2.
Removing the Display Release Loop, Compaq Presario V4000
Models
5–46
Maintenance and Service Guide
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Hinge Kit for use with Compaq Presario V4000 models, 403921-001
includes:
■ Display hinge covers
■ Display hinges
■ Display release loop
31. Remove the display hinge covers 1.
32. Remove the three Phillips PM2.5×7.0 screws 2 that secure
each display hinge to the display enclosure.
33. Remove the display hinges 3.
Removing the Display Hinges, Compaq Presario V4000 Models
Maintenance and Service Guide
5–47
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Panel Kit (includes display inverter and display cable)
403918-001
34. Remove the six Phillips PM2.5×5.0 screws 1 that secure the
display panel to the display enclosure.
35. Remove the display panel 2.
Removing the Display Panel, Compaq Presario V4000 Models
5–48
Maintenance and Service Guide
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Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Wireless antenna for use with Compaq Presario V4000 models 397925-001
(includes cable and transceiver)
36. Release the retention tabs 1 built in to the display enclosure
shield that secure the wireless antenna cables to the display
enclosure.
37. Detach the wireless antenna transceivers 2 from the display
enclosure.
38. Remove the wireless antenna transceivers and cables 3.
Removing the Wireless Antenna Transceivers and Cables, Compaq
Presario V4000 Models
Reverse the above procedure to reassemble and install the
display assembly.
Maintenance and Service Guide
5–49
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Removal and Replacement Procedures
5.15 Top Cover
The top cover removal procedures in this section apply to
HP Pavilion dv4000 models. The spare part number
information listed in the following table applies to both
HP Pavilion dv4000 and Compaq Presario V4000 models.
✎
Top Cover Spare Part Number Information
For use with full-featured HP Pavilion dv4000 models
(includes TouchPad)
397858-001
For use with defeatured HP Pavilion dv4000 models
(includes TouchPad)
397860-001
397859-001
For use with full-featured Compaq Presario V4000 models
(does not include TouchPad)
For use with defeatured Compaq Presario V4000 models
(does not include TouchPad)
1. Prepare the computer for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Switch cover (Section 5.12)
c. Keyboard (Section 5.13)
d. Display assembly (Section 5.14)
2. Turn the computer upside down with the front toward you.
5–50
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Removal and Replacement Procedures
3. Remove the following:
1 Eleven Phillips PM2.5×7.0 screws
2 Two Phillips PM2.0×4.0 screws in the optical drive bay
Removing the Top Cover Screws, Part 1,
HP Pavilion dv4000 Models
Maintenance and Service Guide
5–51
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Removal and Replacement Procedures
4. Turn the computer right side up with the front toward you.
5. Release the ZIF connector 1 to which the TouchPad cable is
attached and disconnect the cable 2 from the system board.
6. Remove the three Phillips PM2.5×7.0 screws 3 that secure
the top cover to the base enclosure.
Removing the Top Cover Screws, Part 2,
HP Pavilion dv4000 Models
5–52
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Removal and Replacement Procedures
7. Swing the rear edge of the top cover up and forward 1 until it
rests at an angle.
8. Lift the top cover up and remove it 2.
Removing the Top Cover, HP Pavilion dv4000 Models
Reverse the above procedure to install the top cover.
Maintenance and Service Guide
5–53
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Removal and Replacement Procedures
5.16 Base Enclosure
The base enclosure removal procedures in this section apply to
Compaq Presario V4000 models. The spare part number
information listed in the following table applies to both
HP Pavilion dv4000 and Compaq Presario V4000 models.
✎
Base Enclosure Spare Part Number Information
For use with full-featured HP Pavilion dv4000 models
For use with defeatured HP Pavilion dv4000 models
390917-001
For use with Compaq Presario V4000 models
385739-001
1. Prepare the computer for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Switch cover (Section 5.12)
c. Keyboard (Section 5.13)
d. Display assembly (Section 5.14)
2. Turn the computer right-side up with the front toward you.
5–54
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Removal and Replacement Procedures
3. Remove the following screws:
1 One Phillips PM2.5×7.0 screw
2 Two Phillips PM2.0×16.0 screws
Removing the Base Enclosure Screws, Part 1,
Compaq Presario V4000 Models
Maintenance and Service Guide
5–55
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Removal and Replacement Procedures
4. Turn the computer upside down with the front toward you.
5. Remove the following screws:
1 Nine Phillips PM2.5×7.0 screws
2 Four Phillips PM2.0×4.0 screws
6. Disconnect the speaker cable 3.
Removing the Base Enclosure Screws, Part 2,
Compaq Presario V4000 Models
5–56
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Removal and Replacement Procedures
7. Lift the left and right rear corners 1 of the base enclosure
until the rear edge of the base enclosure disengages from the
computer.
8. Swing the rear edge of the base enclosure up and forward 2
until it disengages from the computer.
9. Remove the base enclosure.
Removing the Base Enclosure, Compaq Presario V4000 Models
Reverse the above procedure to install the base enclosure.
Maintenance and Service Guide
5–57
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Removal and Replacement Procedures
5.17 Modem Board
Modem Board Spare Part Number Information
Modem board (high-speed 56kbps)
384623-001
The modem board cannot be removed from Compaq Presario
✎
1. Prepare the computer for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Switch cover (Section 5.12)
c. Keyboard (Section 5.13)
d. Display assembly (Section 5.14)
e. Top cover (HP Pavilion dv4000 models, Section 5.15)
f. Base enclosure (Compaq Presario V4000 models,
Section 5.16)
5–58
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Removal and Replacement Procedures
2. Remove the two Phillips PM2.0×4.0 screws 1 that secure the
modem board to the system board.
3. Lift the right side of the modem board 2 to disconnect the
modem board from the system board.
4. Disconnect the modem cable 3 from the modem board.
5. Remove the modem board.
Removing the Modem Board
Reverse the above procedure to install the modem board.
Maintenance and Service Guide
5–59
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Removal and Replacement Procedures
5.18 System Board
System Board Spare Part Number Information
Full-featured
Defeatured
396696-001
383462-001
components are removed from the defective system board and
installed on the replacement system board:
✎
■
■
■
■
■
■
Memory module (Section 5.7)
Mini PCI communications module (Section 5.8)
RTC battery (Section 5.9)
Processor (Section 5.11)
Modem board (Section 5.17)
Fan assembly (Section 5.19)
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Heat sink (Section 5.10)
5–60
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Removal and Replacement Procedures
d. Switch cover (Section 5.12)
e. Keyboard (Section 5.13)
f. Display assembly (Section 5.14)
g. Top cover (HP Pavilion dv4000 models, Section 5.15)
h. Base enclosure (Compaq Presario V4000 models,
Section 5.16)
2. Turn the computer upside down with the front toward you.
3. Disconnect the speaker cable from the system board.
Disconnecting the Speaker Cable
Maintenance and Service Guide
5–61
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Removal and Replacement Procedures
Steps 4 through 18 apply to HP Pavilion dv4000 models. See
steps 19 through 25 in this section to remove the system board
on Compaq Presario V4000 models.
✎
4. Turn the computer top side up with the front toward you.
5. Remove the following screws:
1 Three Phillips PM2.5×7.0 screws that secure the system
board and shield to the computer
2 Two Phillips PM2.0×4.0 screws that secure the system
board and shield to the computer
3 Two Phillips PM2.0×16.0 screws that secure the system
board, shield, and USB board to the computer
4 One Phillips PM2.5×7.0 screw that secures the USB board
to the computer
Removing the System Board Screws, HP Pavilion dv4000 Models
5–62
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Removal and Replacement Procedures
6. Slide the system board shield forward 1 and to the right 2
until the tabs 3 on the shield disengage from the base
enclosure.
Releasing the System Board Shield, Part 1,
HP Pavilion dv4000 Models
Maintenance and Service Guide
5–63
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Removal and Replacement Procedures
7. Lift up on the left side of the USB board frame 1.
8. Press down on the right side of the system board shield 2
until the shield tab 3 disengages from the standoff on the
bottom of the USB board frame.
Releasing the System Board Shield, Part 2,
HP Pavilion dv4000 Models
5–64
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Removal and Replacement Procedures
9. Slide the system board shield to the left 1 until it clears the
USB board frame.
10. Remove the system board shield 2.
System Board Shield Spare Part Number Information
System board shield (for use with HP Pavilion dv4000 models) 403915-001
Removing the System Board Shield, HP Pavilion dv4000 Models
Maintenance and Service Guide
5–65
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Removal and Replacement Procedures
Steps 11 through 18 provide instructions for removing the USB
board and frame on HP Pavilion dv4000 models. Refer to
Section 5.21, “USB Board,” for instructions on removing the
USB board and frame on Compaq Presario V4000 models.
✎
11. Disconnect the audio 1, USB 2, and Bluetooth cables 3
from the system board.
Disconnecting the Audio, USB, and Bluetooth Module Cables,
HP Pavilion dv4000 Models
5–66
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Removal and Replacement Procedures
12. Lift the left side of the USB board and frame 1 until it rests
at an angle.
13. Slide the USB board and frame to the left 2 and remove it.
Removing the USB Board and Frame, HP Pavilion dv4000 Models
Maintenance and Service Guide
5–67
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Removal and Replacement Procedures
14. Remove the two Phillips PM2.5×8.0 round head screws 1
and the Phillips PM2.0×4.0 screw 2 that secure the USB
board to the frame.
Removing the USB Board Screws, HP Pavilion dv4000 Models
15. Lift the left side of the USB board 1 until it rests at an angle.
16. Slide the USB board to the left 2 and remove it from the
frame.
Removing the USB Board, HP Pavilion dv4000 Models
5–68
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Removal and Replacement Procedures
17. Use the hard drive connector 1 to lift the right side of the
system board 2 until it rests at an angle.
18. Slide the system board to the right 3 and remove it.
Removing the System Board, HP Pavilion dv4000 Models
Maintenance and Service Guide
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Removal and Replacement Procedures
Steps 19 through 25 apply to Compaq Presario V4000 models.
✎
19. Turn the top cover right-side up with the front toward you.
20. Disconnect the audio 1, USB 2, and Bluetooth cables 3
from the system board.
Disconnecting the System Board Cables, Compaq Presario V4000
Models
5–70
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Removal and Replacement Procedures
21. Release the ZIF connector to which the TouchPad cable is
attached and disconnect the cable 1 from the system board.
22. Remove the two Phillips PM2.0×4.0 screws 2 that secure the
system board to the top cover.
Removing the System Board Screws, Part 1,
Compaq Presario V4000 Models
Maintenance and Service Guide
5–71
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Removal and Replacement Procedures
23. Turn the top cover upside down with the front toward you.
24. Remove the two Phillips PM2.5×7.0 screws 1 that secure
the system board to the top cover.
25. Use the hard drive connector 2 and fan frame 3 to lift the
system board straight up and remove it 4.
Removing the System Board, Compaq Presario V4000 Models
Reverse the above procedure to install the system board.
5–72
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Removal and Replacement Procedures
5.19 Fan Assembly
“Heat Sink,” for information on removing the heat sink.)
✎
and remove the following components:
a. Hard drive (Section 5.4)
b. Switch cover (Section 5.12)
c. Keyboard (Section 5.13)
d. Display assembly (Section 5.14)
e. Top cover (Section 5.15)
f. System board (Section 5.18)
2. Turn the system board upside down with the right side
toward you.
Maintenance and Service Guide
5–73
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Removal and Replacement Procedures
3. Disconnect the fan cable 1 from the system board.
4. Remove the four Phillips PM2.5×7.0 screws 2 that secure the
fan assembly to the system board.
5. Remove the fan assembly 3.
Removing the Fan Assembly
5–74
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Removal and Replacement Procedures
6. Remove the three Phillips PM2.0×4.0 screws 1 that secure
the fan to the fan assembly.
7. Remove the fan 2.
Removing the Fan
Reverse the above procedure to reassemble and install the
fan assembly.
Maintenance and Service Guide
5–75
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Removal and Replacement Procedures
5.20 Speakers
Speakers Spare Part Number Information
Speakers
383466-001
1. Prepare the computer for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Switch cover (Section 5.12)
c. Keyboard (Section 5.13)
d. Display assembly (Section 5.14)
e. Top cover (Section 5.15)
f. System board (Section 5.18)
5–76
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Removal and Replacement Procedures
2. Remove the three Phillips PM2.0×4.0 screws 1 that secure
the left and right speakers to the base enclosure.
3. Remove the left and right speakers 2.
Removing the Speakers
Reverse the above procedure to install the speakers.
Maintenance and Service Guide
5–77
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Removal and Replacement Procedures
5.21 USB Board
This section applies to Compaq Presario V4000 models. Refer
to steps 11 through 18 in Section 5.18, “System Board,” for
instructions for removing the USB board and frame on
HP Pavilion dv4000 models.
✎
USB Board Spare Part Number Information
USB board (includes frame)
384625-001
1. Prepare the computer for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Switch cover (Section 5.12)
c. Keyboard (Section 5.13)
d. Display assembly (Section 5.14)
e. Top cover (HP Pavilion dv4000 models, Section 5.15)
f. Base enclosure (Compaq Presario V4000 models,
Section 5.16)
g. System board (Section 5.18)
2. Position the top cover with the left side toward you.
5–78
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Removal and Replacement Procedures
3. Remove the three Phillips PM2.0×4.0 screws 1 that secure
the USB board and frame to the top cover.
4. Remove the Phillips PM 2.5×7.0 screw 2 that secures the
USB board and frame to the top cover.
5. Lift the rear edge of the USB board and frame 3 until it
disengages from the top cover.
6. Slide the USB board and frame away from you 4 and remove
it from the top cover.
Removing the USB Board and Frame, Compaq Presario V4000
Models
Maintenance and Service Guide
5–79
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Removal and Replacement Procedures
7. Remove the Phillips PM2.0×4.0 screw 1 that secures the
USB board to the frame.
8. Remove the two Phillips PM2.5×8.0 screws 2 that secure the
USB board to the frame.
9. Lift the rear edge of the USB board 3 until it disengages
from the frame.
10. Slide the frame away 4 and remove it.
Removing the USB Board
Reverse the above procedure to install the USB board.
5–80
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Removal and Replacement Procedures
5.22 Bluetooth Module
Bluetooth Module Spare Part Number Information
Bluetooth module
383459-001
1. Prepare the computer for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Switch cover (Section 5.12)
c. Keyboard (Section 5.13)
d. Display assembly (Section 5.14)
e. Top cover (HP Pavilion dv4000 models, Section 5.15)
f. Base enclosure (Compaq Presario V4000 models,
Section 5.16)
g. System board (Section 5.18)
h. USB board (Section 5.21)
Maintenance and Service Guide
5–81
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Removal and Replacement Procedures
2. Remove the two Phillips PM1.5×4.0 screws 1 that secure the
Bluetooth module to the USB board frame.
3. Remove the Bluetooth module 2.
Removing the Bluetooth Module
Reverse the above procedure to install the Bluetooth module.
5–82
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6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Computer
Dimensions
Metric
U.S.
Height
Width
Depth
3.35 cm
35.85 cm
25.78 cm
1.32 in
14.13 in
10.16 in
Weight
Full-featured model with
15.4-inch display, optical drive
and 12-cell battery pack
2.99 kg
6.48 lbs
Input Power
Operating voltage
Operating current
18.5 V dc @ 3.5 A - 65 W
3.5 A
Temperature
Operating
Nonoperating
10°C to 35°C
-20°C to 60°C
50°F to 95°F
-4°F to 140°F
Maintenance and Service Guide
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Specifications
Table 6-1
Computer (Continued)
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
-15 m to 3,048 m
-15 m to 12,192 m -50 ft to 40,000 ft
-50 ft to 10,000 ft
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
Nonoperating
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate
Applicable product safety standards specify thermal limits for plastic
surfaces. The computer operates well within this range of temperatures.
✎
6–2
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Specifications
Table 6-2
15.4-inch, WXGA, TFT Display
Dimensions
Height
Width
Diagonal
20.9 cm
33.1 cm
39.1 cm
8.1 in
13.0 in
15.4 in
Number of colors
Contrast ratio
Brightness
Up to 16.8 million
200:1
180 nits typical
Pixel resolution
Pitch
Format
0.259 × 0.259 mm
1366 × 768
Configuration
RGB vertical stripe
Backlight
Edge lit
80 × 25
Character display
Total power consumption
Viewing angle
5.5 W
+/-65° horizontal, +50° vertical typical
Maintenance and Service Guide
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Specifications
Table 6-3
Hard Drives
100-GB*
80-GB*
80-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
Interface type
Transfer rate
ATA-5
ATA-5
ATA-5
Synchronous (maximum)
Security
100 MB/sec 100 MB/sec 100 MB/sec
ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
†
Logical blocks
195,364,233 156,301,488 156,301,488
4200 rpm 5400 rpm 4200 rpm
5°C to 55°C (41°F to 131°F)
Disc rotational speed
Operating temperature
Certain restrictions and exclusions apply. Consult Customer Care
for details.
✎
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†
Actual drive specifications may differ slightly.
6–4
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Specifications
Table 6-3
Hard Drives (Continued)
60-GB*
60-GB*
40-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
Interface type
Transfer rate
ATA-5
ATA-5
ATA-5
Synchronous (maximum)
Security
100 MB/sec 100 MB/sec 100 MB/sec
ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
†
Logical blocks
117,210,240 117,210,240 78,140,160
5400 rpm 4200 rpm 4200 rpm
5°C to 55°C (41°F to 131°F)
Disc rotational speed
Operating temperature
Certain restrictions and exclusions apply. Consult Customer Care
for details.
✎
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†
Actual drive specifications may differ slightly.
Maintenance and Service Guide
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Specifications
Table 6-4
Primary 6-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.00 cm
9.40 cm
13.40 cm
0.34 kg
0.79 in
3.70 in
5.28 in
0.75 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
11.1 V
4.4 Ah
48 Wh
Temperature
Operating
Nonoperating
5°C to 45°C
0°C to 60°C
41°F to 113°F
32°F to 140°F
6–6
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Specifications
Table 6-5
DVD/CD-RW Combo Drive
Read:
Applicable disc
Write:
DVD-R, DVD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), CD-ROM (Mode 1 and
2) CD Digital Audio, CD-XA
ready (Mode 2, Form 1 and 2),
CD-I ready (Mode 2, Form 1
and 2), CD-R, CD-RW, Photo
CD (single and multisession),
and CD-Bridge
CD-R and
CD-RW
Center hole diameter
Disc diameter
1.5 cm (0.59 in)
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness
Track pitch
1.2 mm (0.047 in)
0.74 µm
Access time
CD media
DVD media
Random
Full stroke
< 110 ms
< 210 ms
< 130 ms
< 225 ms
Audio output level
Cache buffer
Line-out, 0.7 V rms
2 MB
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
Multiword DMA mode 2 16.6 MB/s
Startup time
Stop time
< 15 seconds
< 6 seconds
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Specifications
Table 6-6
DVD-ROM Drive
Applicable disc
DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-RCD-RW Photo CD (single and multisession)
CD-Bridge
Center hole diameter 1.5 cm (0.59 in)
Disc diameter
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness
Track pitch
1.2 mm (0.047 in)
0.74 µm
6–8
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Specifications
Table 6-6
DVD-ROM Drive (Continued)
CD media
Access time
DVD media
Random
Full stroke
< 100 ms
< 175 ms
< 125 ms
< 225 ms
Audio output level
Cache buffer
Line-out, 0.7 V rms
512 KB
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA
mode 2
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
Stop time
< 10 seconds
< 3 seconds
Maintenance and Service Guide
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Specifications
Table 6-7
DVD RW and CD-RW Combo Drive
Applicable disc
Read:
Write:
DVD-R, DVD-RW,
CD-R and CD-RW
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-R and
DVD-RW
DVD-18), CD-ROM
(Mode 1 and 2), CD
Digital Audio, CD-XA
ready (Mode 2, Form 1
and 2), CD-I ready
(Mode 2, Form 1 and 2),
CD-R, CD-RW, Photo
CD (single and
multisession), CD-Bridge
Center hole diameter
Disc diameter
1.5 cm (0.59 in)
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness
Track pitch
1.2 mm (0.047 in)
0.74 µm
6–10
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Specifications
Table 6-7
DVD RW and CD-RW Combo Drive (Continued)
Access time
CD
DVD
Random
Full stroke
< 175 ms
< 285 ms
< 230 ms
< 335 ms
Audio output level
Cache buffer
Audio-out, 0.7 Vrms
2 MB
Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
DVD-RW (2X)
Multiword DMA mode 2
Startup time
Stop time
< 15 seconds
< 6 seconds
Maintenance and Service Guide
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Specifications
Table 6-8
System DMA
Hardware DMA
DMA0
System Function
Not applicable
DMA1*
DMA2*
DMA3
Not applicable
Not applicable
Not applicable
DMA4
Direct memory access controller
Available for PC Card
Not assigned
DMA5*
DMA6
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–12
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Specifications
Table 6-9
System Interrupts
Hardware IRQ
IRQ0
System Function
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
Cascaded
IRQ2
IRQ3
Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD
IRQ4
COM1
IRQ5*
Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Data Fax Modem with SmartCP
IRQ6
Diskette drive
IRQ7*
IRQ8
Parallel port
System CMOS/real-time clock
Microsoft ACPI-compliant system
IRQ9*
IRQ10*
Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
Maintenance and Service Guide
6–13
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Specifications
Table 6-9
System Interrupts (Continued)
IRQ11
Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12
IRQ13
IRQ14
IRQ15
Synaptics PS/2 TouchPad
Numeric data processor
Primary IDE channel
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
✎
6–14
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Specifications
Table 6-10
System I/O Addresses
I/O Address (hex)
000 - 00F
010 - 01F
020 - 021
022 - 024
025 - 03F
02E - 02F
040 - 05F
044 - 05F
060
System Function (shipping configuration)
DMA controller no. 1
Unused
Interrupt controller no. 1
Opti chipset configuration registers
Unused
87334 “Super I/O” configuration for CPU
Counter/timer registers
Unused
Keyboard controller
Port B
061
062 - 063
064
Unused
Keyboard controller
Unused
065 - 06F
070 - 071
072 - 07F
080 - 08F
090 - 091
092
NMI enable/RTC
Unused
DMA page registers
Unused
Port A
093 - 09F
0A0 - 0A1
Unused
Interrupt controller no. 2
Maintenance and Service Guide
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Specifications
Table 6-10
System I/O Addresses (Continued)
I/O Address (hex)
0A2 - 0BF
0C0 - 0DF
0E0 - 0EF
0F0 - 0F1
0F2 - 0FF
100 - 16F
170 - 177
178 - 1EF
1F0 - 1F7
1F8 - 200
201
System Function (shipping configuration)
Unused
DMA controller no. 2
Unused
Coprocessor busy clear/reset
Unused
Unused
Secondary fixed disk controller
Unused
Primary fixed disk controller
Unused
Joystick (decoded in ESS1688)
Unused
202 - 21F
220 - 22F
230 - 26D
26E - 26
Entertainment audio
Unused
Unused
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
Unused
Unused
Unused
Unused
Reserved serial port
6–16
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Specifications
Table 6-10
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
2F8 - 2FF
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
CFC - CFF
Unused
Infrared port
Unused
Unused
Secondary diskette drive controller
Parallel port (LPT1/default)
Unused
FM synthesizer—OPL3
Unused
VGA
Reserved (parallel port/no EPP support)
VGA
PC Card controller in CPU
Unused
Internal modem
“A” diskette controller
Serial port (COM1/default)
PCI configuration index register (PCIDIVO-1)
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
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Specifications
Table 6-11
System Memory Map
Size
Memory Address
System Function
Base memory
Video memory
Video BIOS
640 KB
128 KB
48 KB
160 KB
64 KB
15 MB
58 MB
58 MB
2 MB
00000000-0009FFFF
000A0000-000BFFFF
000C0000-000CBFFF
000C8000-000E7FFF
000E8000-000FFFFF
00100000-00FFFFFF
01000000-047FFFFF
04800000-07FFFFFF
08000000-080FFFFF
08200000-FFFEFFFF
FFFF0000-FFFFFFFF
Unused
System BIOS
Extended memory
Super extended memory
Unused
Video memory (direct access)
Unused
4 GB
64 KB
System BIOS
6–18
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Connector Pin Assignments
Table A-2
Audio-In (Microphone)
Pin
1
Signal
Pin
Signal
Audio signal in
Audio signal in
3
Ground
2
Table A-3
Universal Serial Bus
Pin
1
Signal
+5 VDC
Data –
Pin
3
Signal
Data +
2
4
Ground
A–2
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Connector Pin Assignments
Table A-4
External Monitor
Pin
1
Signal
Pin
9
Signal
+5 VDC
Red analog
Green analog
Blue analog
Not connected
Ground
2
10
11
12
13
14
15
Ground
3
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
4
5
6
Ground analog
Ground analog
Ground analog
7
8
Maintenance and Service Guide
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Connector Pin Assignments
Table A-7
S-Video-Out
Pin
1
Signal
Pin
5
Signal
S-VHS color (C) signal
Composite video signal
TV-CD
2
6
S-VHS intensity ground
Composite video ground
3
S-VHS intensity (Y) signal
S-VHS color ground
7
4
A–6
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B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the computer meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the computer is used.
Maintenance and Service Guide
B–1
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Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries.
■
■
The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■
■
The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the computer.
B–2
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Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region
Accredited Agency
EANSW
OVE
Applicable Note Number
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
1
1
1
2
1
1
1
1
1
3
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
Japan
METI
NOTES:
✎
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
B–3
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Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country/Region
Korea
Accredited Agency
Applicable Note Number
EK
4
1
1
5
The Netherlands
Norway
KE A
NEMKO
CCC
People’s Republic
of China
Sweden
SEMKO
SEV
BSMI
BSI
1
1
4
1
2
Switzerland
Taiwan
United Kingdom
United States
UL
NOTES:
✎
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.
B–4
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C
Screw Listing
This appendix provides specification and reference information
for the screws and screw locks used in the computer. All screws
and screw locks listed in this appendix are available in the
following Screw Kits:
■
■
Computer Screw Kit, spare part number 382692-001
Display Screw Kit for use with HP Pavilion dv4000 models,
spare part number 403923-001
■
Display Screw Kit for use with Compaq Presario V4000
models, spare part number 403924-001
Maintenance and Service Guide
C–1
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Screw Listing
Table C-1
Phillips PM2.0×5.0 Screw
Head
Qty.
Length
Thread
Width
mm
Black
6
5.0 mm
2.0 mm
5.0 mm
Where used:
1 Two screws that secure the hard drive cover to the computer (screws are
captured on the cover by C clips; documented in Section 5.4)
2 Three screws that secure the memory module compartment cover to the
computer (screw is captured on the cover by C clips; documented in
Section 5.7)
3 One screw that secures the thermal cover to the computer (screw is captured
on the cover by C clips; documented in Section 5.10)
Phillips PM2.0×5.0 Screw Locations
C–2
Maintenance and Service Guide
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Screw Listing
Table C-2
Phillips PM2.5×4.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
4
4.0 mm
2.5 mm
4.5 mm
Where used:
4 screws that secure the hard drive frame to the hard drive (documented in
Section 5.4)
Phillips PM2.5×4.0 Screw Locations
Maintenance and Service Guide
C–3
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Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw
Color
Qty.
Length
Thread
Width
mm
7.0 mm
2.5 mm
4.5 mm
Where used:
1 One screw that secures the optical drive to the computer (documented in
Section 5.6)
2 Three screws that secure the switch cover on Compaq Presario V4000
models computer (documented in Section 5.12)
3 Two screws that secure the display assembly to the computer (documented
in Section 5.14)
Phillips PM2.5×7.0 Screw Locations
C–4
Maintenance and Service Guide
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Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
4 screws that secure the display assembly to the computer (documented in
Section 5.14)
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
C–5
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Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
6 screws that secure the display bezel to the display assembly (documented in
Section 5.14)
Phillips PM2.5×7.0 Screw Locations
C–6
Maintenance and Service Guide
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Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
6 screws that secure the display hinges to the display enclosure (documented in
Section 5.14)
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
C–7
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Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
11 screws that top cover to the HP Pavilion dv4000 (documented in
Section 5.15)
Phillips PM2.5×7.0 Screw Locations
C–8
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
3 screws that secure the top cover to the HP Pavilion dv4000 (documented in
Section 5.15)
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
C–9
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
One that secures the base enclosure to the Compaq Presario V4000
(documented in Section 5.16)
Phillips PM2.5×7.0 Screw Location
C–10
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
9 screws that secure the base enclosure to the Compaq Presario V4000
(documented in Section 5.16)
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
C–11
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
4 screws that secure the system board on HP Pavilion dv4000 models
(documented in Section 5.18)
Phillips PM2.5×7.0 Screw Locations
C–12
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
2 screws that secure the system board to the top cover on the
Compaq Presario V4000 (documented in Section 5.18)
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
C–13
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-3
Phillips PM2.5×7.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
56
7.0 mm
2.5 mm
4.5 mm
Where used:
4 screws that secure the fan assembly to the system board (documented in
Section 5.19)
Phillips PM2.5×7.0 Screw Locations
C–14
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-4
Phillips PM2.5×5.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
8
5.0 mm
2.5 mm
4.0 mm
Where used:
2 screws that secure the display release hooks to the display enclosure
(documented in Section 5.14)
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
C–15
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Screw Listing
Table C-4
Phillips PM2.5×5.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Silver
8
5.0 mm
2.5 mm
4.0 mm
Where used:
6 screws that secure the display panel to the display enclosure on (documented
in Section 5.14)
Phillips PM2.5×5.0 Screw Locations
C–16
Maintenance and Service Guide
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Screw Listing
Table C-5
Phillips PM2.0×12.0 Spring-Loaded Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
4
12.0
2.0 mm
5.0 mm
Where used:
4 screws that secure the heat sink to the computer (documented in
Section 5.10)
Phillips PM2.0×12.0 Spring-Loaded Screw Locations
Maintenance and Service Guide
C–17
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Screw Listing
Table C-6
Black Phillips PM2.0×2.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
4
2.0 mm
2.0 mm
5.0 mm
Where used:
4 screws that secure the keyboard on Compaq Presario V4000 models
(documented in Section 5.13)
Phillips PM2.0×2.0 Screw Locations
C–18
Maintenance and Service Guide
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Screw Listing
Table C-7
Silver Phillips PM2.0×2.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
4
2.0 mm
2.0 mm
7.0 mm
Where used:
4 screws that secure the keyboard on HP Pavilion dv4000 models (documented
in Section 5.13)
Phillips PM2.0×2.0 Screw Locations
Maintenance and Service Guide
C–19
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Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the top cover HP Pavilion dv4000 models (documented in
Section 5.15)
Phillips PM2.0×4.0 Screw Locations
C–20
Maintenance and Service Guide
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Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
4 screws that secure the base enclosure on Compaq Presario V4000 models
(documented in Section 5.16)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
C–21
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Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the modem board to the system board (documented in
Section 5.17)
Phillips PM2.0×4.0 Screw Locations
C–22
Maintenance and Service Guide
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Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the system board to the base enclosure on
HP Pavilion dv4000 computers (documented in Section 5.18)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
C–23
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the USB board and frame to the base enclosure on
HP Pavilion dv4000 computers (documented in Section 5.18) and to the top
cover on Compaq Presario V4000 computers (documented in Section 5.21)
Phillips PM2.0×4.0 Screw Location
C–24
Maintenance and Service Guide
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Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the system board to the top cover (documented in
Section 5.18)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
C–25
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Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
3 screws that secure the fan to the fan assembly (documented in Section 5.19)
Phillips PM2.0×4.0 Screw Locations
C–26
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
3 screws that secure the speaker to the base enclosure (documented in
Section 5.20)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
C–27
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Screw Listing
Table C-8
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
22
4.0 mm
2.0 mm
4.0 mm
Where used:
3 screws that secure the USB board and frame to the computer (documented in
Section 5.21)
Phillips PM2.0×4.0 Screw Locations
C–28
Maintenance and Service Guide
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Screw Listing
Table C-9
Phillips PM2.0×16.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
2
16.0 mm 2.0 mm
4.5 mm
Where used:
2 screws that secure the base enclosure on Compaq Presario V4000 models
(documented in Section 5.16) and the system board on HP Pavilion dv4000
models (documented in Section 5.18)
Phillips PM2.0×16.0 Screw Locations
Maintenance and Service Guide
C–29
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Screw Listing
Table C-10
Phillips PM2.5×8.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
2
8.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the USB board to the frame on HP Pavilion dv4000
computers (documented in Section 5.18) and Compaq Presario V4000
computers (documented in Section 5.21)
Phillips PM2.5×8.0 Screw Locations
C–30
Maintenance and Service Guide
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Screw Listing
Table C-11
Phillips PM1.5×4.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
2
4.0 mm
1.5 mm
3.0 mm
Where used:
2 screws that secure the Bucktooth board to the USB board frame (documented
in Section 5.22)
Phillips PM1.5×4.0 Screw Locations
Maintenance and Service Guide
C–31
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D
Display Component Recycling
WARNING: The backlight contains mercury. Caution should be
Å
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this appendix can result in damage to
Ä
display components. The only components intended for recycling
purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these
components.
Materials Disposal
This HP product contains mercury in the backlight in the display
assembly and may require special handling at end-of-life.
✎
Disposal of mercury may be regulated because of environmental
your local authorities or visit the Electronic Industries Alliance
Maintenance and Service Guide
D–1
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Display Component Recycling
This appendix provides disassembly instructions for the display
assembly. The display assembly must be disassembled to gain
access to the backlight 1 and the liquid crystal display (LCD)
panel 2.
Disassembly procedures differ from one display assembly to
another. The procedures provided in this appendix are general
disassembly instructions. Specific details, such as screw sizes,
quantities, and locations, and component shapes and sizes, can
vary from one computer model to another.
✎
D–2
Maintenance and Service Guide
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Display Component Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the
display bezel to the display assembly.
Removing the Display Bezel Screw Covers and Screws
Maintenance and Service Guide
D–3
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Display Component Recycling
2. Lift up and out on the left and right inside edges 1 and the
top and bottom inside edges 2 of the display bezel until the
bezel disengages from the display assembly.
3. Remove the display bezel 3.
Removing the Display Bezel
D–4
Maintenance and Service Guide
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Display Component Recycling
4. Disconnect all display panel cables 1 from the display
inverter and remove the inverter 2.
Removing the Display Inverter
Maintenance and Service Guide
D–5
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Display Component Recycling
5. Remove all screws 1 that secure the display panel assembly
to the display enclosure.
6. Remove the display panel assembly 2 from the display
enclosure.
Removing the Display Panel Assembly
D–6
Maintenance and Service Guide
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Display Component Recycling
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the
display panel.
Removing the Display Panel Frame Screws
Maintenance and Service Guide
D–7
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Display Component Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the side
of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
Removing the Display Frame
D–8
Maintenance and Service Guide
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Display Component Recycling
11. Remove the screws 1 that secure the backlight cover to the
display panel.
12. Lift the top edge of the backlight cover 2 and swing it
forward.
13. Remove the backlight cover.
Removing the Backlight Cover
Maintenance and Service Guide
D–9
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Display Component Recycling
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the
display panel.
Releasing the Backlight Cables
D–10
Maintenance and Service Guide
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Display Component Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Removing the Backlight Frame
Maintenance and Service Guide
D–11
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Display Component Recycling
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
Å
18. Slide the backlight out of the backlight frame.
Removing the Backlight
D–12
Maintenance and Service Guide
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Display Component Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the
display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display
rear panel.
Releasing the LCD Panel
Maintenance and Service Guide
D–13
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Display Component Recycling
23. Remove the LCD panel.
Removing the LCD Panel
24. Recycle the backlight and LCD panel.
D–14
Maintenance and Service Guide
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Index
1394 port 1–13, 1–15
battery pack
removal 5–5
A
specifications 6–6
battery release latch 1–25
removal 5–81
spare part number 3–9,
bottom components 1–20,
1–24
All-in-One Media Cable II,
spare part number 3–25,
3–26
arrow keys 1–17
audio board cable 3–21
audio troubleshooting 2–23
Audio Y-Cable 2, spare part
number 3–25, 3–26
audio-in jack
location 1–9, 1–11, 1–13,
1–15
C
pin assignments A–2
audio-out jack
cables, service considerations
4–2
caps lock key 1–17
components
location 1–9, 1–11, 1–13,
1–15
pin assignments A–1
front 1–6
B
base enclosure
removal 5–54
spare part numbers 3–9,
3–31, 3–32, 5–54
battery bay 1–24
battery light 1–7
keyboard 1–16
left-side 1–12, 1–14
right-side 1–8, 1–10
top 1–18, 1–22, 1–23
computer feet
illustrated 3–19
locations 5–11
Maintenance and Service Guide
Index–1
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Index
Computer Setup
Advanced Menu 2–6
File Menu 2–3
display hinge
overview 2–1
Security Menu 2–4
Tools Menu 2–5
Computer Setup defaults 2–2
connector pin assignments
audio-in A–2
components 3–15, 3–17
3–17, 3–35
audio-out A–1
external monitor A–3
RJ-11 A–5
RJ-45 A–4
numbers 3–15, 3–17, 3–36
display panel
S-Video-out A–6
UniversalSerialBus(USB)
A–2
Display Panel Kit, spare part
numbers 3–15, 3–17, 3–35
components 3–15, 3–17
spare part numbers 3–15,
display release button 1–7
display release hook
illustrated 3–14
removal 5–40
display release loop
illustrated 3–16
connectors, service
considerations 4–2
D
design overview 1–26
Digital Media Slot 1–13
Digital Media Slot light 1–13
disassembly sequence chart
5–3
diskette drive
OS loading problems 2–21
precautions 4–3
display assembly
removal 5–34
spare part numbers 3–3,
3–27, 5–34
display bezel
illustrated 3–14, 3–16
removal 5–39, 5–45
display enclosure 3–14, 3–16
removal 5–46
Display Screw Kit, spare part
numbers 3–15, 3–17, 3–35
display switch 1–19, 1–21
docking device,
troubleshooting 2–16
drives, preventing damage 4–3
Index–2
Maintenance and Service Guide
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Index
DVD/CD-RW Combo Drive
OS loading problems 2–22
precautions 4–3
F
f1 to f12 keys 1–17
features 1–2
feet
removal 5–13
spare part number 3–13,
3–23, 3–28, 3–31, 5–13
specifications 6–7
no network/modem
DVD RW and CD-RW
Combo Drive
OS loading problems 2–22
precautions 4–3
removal 5–13
spare part number 3–13,
3–23, 3–33, 5–13
diskette drive 2–21
no OS loading from optical
drive 2–22
2–25
device 2–16
device 2–27
specifications 6–10
DVD-ROM drive
OS loading problems 2–22
precautions 4–3
removal 5–13
spare part number 3–13,
3–23, 3–33, 3–34, 5–13
specifications 6–8
E
electrostatic discharge 4–4,
4–8
expansion port 2 1–12, 1–14
ExpressCard slot 1–13, 1–15
ExpressCard slot space saver
3–19
fn key 1–17
front components 1–6
external monitor port
location 1–9, 1–11, 1–13,
1–15
G
grounding equipment and
methods 4–7
pin assignments A–3
Maintenance and Service Guide
Index–3
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Index
keyboard components 1–16
H
hard drive
OS loading problems 2–18
precautions 4–3
removal 5–7
L
spare part numbers 3–13,
3–23, 3–27, 3–28, 5–7
specifications 6–4
hard drive bay 1–24
hard drive cover
illustrated 3–19
M
memory map specifications
removal 5–8
hard drive light 1–7
headphone jack, pin
assignments A–1
headset, spare part number
3–25, 3–26
spare part numbers 3–11,
3–27, 3–34, 5–15
memory module/Mini PCI
heat sink
removal 5–21
spare part number 3–9,
3–30, 5–21
location 1–25
removal 5–16
Memory Reader 1–15
module
I
I/O address specifications
6–15
infrared port 1–7
interrupt specifications 6–13
removal 5–18
K
spare part numbers 3–11,
3–26, 3–33, 5–18
Miscellaneous Cable Kit
components 3–20
spare part number 3–20,
3–26
keyboard
removal 5–29
spare part numbers 3–5,
3–28, 3–29, 3–31, 3–32,
5–29
troubleshooting 2–26
Index–4
Maintenance and Service Guide
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Index
Miscellaneous Doors/Covers
Kit
P
components 3–18
spare part numbers 3–7,
3–18, 3–26, 3–31
modem board
1–15
plastic parts 4–2
removal 5–58
spare part number 3–7,
3–30, 5–58
modem cable 3–21
modem jack
location 1–12, 1–14
pin assignments A–5
modem, troubleshooting 2–28
pointing device,
troubleshooting 2–27
power cord
set requirements B–2
N
power management features
1–5
power supply, spare part
network jack
location 1–12, 1–14
pin assignments A–4
network, troubleshooting 2–28
nonfunctioning device,
troubleshooting 2–16, 2–25
notebook specifications 6–1
num lock key 1–17
Drive 4–3
hard drive 4–3
O
optical drive
location 1–9, 1–11, 1–25
OS loading problems 2–22
precautions 4–3
optical drive 4–3
processor
removal 5–13
removal 5–24
spare part numbers 3–13,
3–23, 3–28, 3–31, 5–13
specifications 6–7, 6–8
spare part numbers 3–11,
3–26, 3–27, 3–32, 3–33,
3–36, 5–24
Maintenance and Service Guide
Index–5
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Index
removal 5–76
3–26, 5–76
Q
Quick Launch buttons 1–19
R
removal/replacement
preliminaries 4–1
procedures 5–1
right-side components 1–8,
1–10
DVD/CD-RW Combo
Combo Drive 6–10
DVD-ROM drive 6–8
interrupts 6–13
notebook 6–1
RJ-11 jack
location 1–12, 1–14
pin assignments A–5
RJ-45 jack
location 1–12, 1–14
pin assignments A–4
RTC battery
system DMA 6–12
static shielding materials 4–8
removal 5–20
spare part number 3–13,
3–30, 5–20
rubber feet
locations 5–11
spare part numbers 3–9,
3–36
S
Screw Kit
system board
contents C–1
spare part number 3–25,
3–31, 3–32
spare part numbers C–1
screw listing C–1, D–1
security cable slot 1–9, 1–11
serial number 3–1, 5–2
service considerations 4–2
speakers
spare part numbers 3–9,
3–26, 3–33, 5–60
system board shield
removal 5–65
spare part number 3–9,
3–35, 5–65
location 1–7
system DMA 6–12
system memory map 6–18
Index–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
T
thermal cover
Universal Serial Bus (USB)
illustrated 3–19
location 1–25
removal 5–21
tools required 4–1
top components 1–18, 1–22,
1–23
pin assignments A–2
removal 5–78
top cover
removal 5–50
spare part numbers 3–7,
3–34, 3–36, 5–50
TouchPad board, spare part
number 3–7, 3–32
TouchPad cable, spare part
number 3–7, 3–26
transporting precautions 4–5
troubleshooting
audio 2–23
USB board cable 3–21
V
volume buttons 1–19, 1–21
Computer Setup 2–2
docking device 2–16
flowcharts 2–7
keyboard 2–26
modem 2–28
W
wireless antenna
network 2–28
nonfunctioning device
2–16, 2–25
OS loading 2–17
overview 2–1
pointing device 2–27
power 2–10
illustrated 3–14, 3–16
removal 5–43, 5–49
spare part number 3–17
wireless antenna, spare part
number 3–15, 3–34, 5–43,
5–49
video 2–14
wireless button 1–19, 1–21
wireless light 1–19
workstation precautions 4–6
Maintenance and Service Guide
Index–7
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