HP ENVY 14 Getting Started
Download from Www.Somanuals.com. All Manuals Search And Download.
User Guides
HP is committed to reducing the
environmental impact of our products. As
part of this effort, we provide user guides
and learning centers on your computer hard
drive in Help and Support. Additional
support and updates to the user guides are
available on the Web.
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
ENWW
v
Download from Www.Somanuals.com. All Manuals Search And Download.
vi
Safety warning notice
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Table of contents
1 Welcome .......................................................................................................................................................... 1
2 Getting to know your computer ..................................................................................................................... 7
3 Networking .................................................................................................................................................... 17
4 Keyboard and pointing devices ................................................................................................................... 21
ENWW
vii
Download from Www.Somanuals.com. All Manuals Search And Download.
5 Maintenance .................................................................................................................................................. 27
6 Backup and recovery .................................................................................................................................... 41
7 Customer support ......................................................................................................................................... 46
viii
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
8 Specifications ................................................................................................................................................ 49
ENWW
ix
Download from Www.Somanuals.com. All Manuals Search And Download.
x
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
1 Welcome
After you set up and register the computer, it is important to take the following steps:
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
●
information.
●
●
Create recovery discs—Recover the operating system and software to factory settings in case
Find installed software—Access a list of the software preinstalled on the computer. Select
Start > All Programs. For details about using the software included with the computer, refer to
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
ENWW
1
Download from Www.Somanuals.com. All Manuals Search And Download.
What's new?
Using Stardock software
Stardock software includes the following features:
●
●
Stardock MyColors—Offers a customizable desktop theme that transforms the look and feel of
your basic Windows desktop. The new desktop includes custom icons, visual styles (Start button
and taskbar), and 3 corresponding wallpapers. To change back to the standard Windows theme,
open the Stardock MyColors program and select the standard Windows theme.
Stardock Fences—Organizes the icons on your desktop. When the custom theme has been
applied, all of the icons on the desktop are moved to a vertical column or “fence” in the lower left
corner of the screen, with the Recycle Bin at the top. To customize Fences or to access the
software Help, select Start > All Programs > Stardock. Click Fences, and then click
Fences.lnk.
Using ATI Eyefinity Multi-Display technology
Your computer supports the new ATI Eyefinity™ technology, which provides the following features:
●
Allows you to use up to 2 external displays, as long as one of the displays is connected to the
Mini DisplayPort on the computer
●
Provides a new display configuration by spanning the image across a group of external displays
into a single large surface (SLS)
Example display configuration for single large surface (SLS)
You can use 2 external displays and span the image across them as an SLS. The 2 external displays
are connected to the computer using the Mini DisplayPort and the HDMI port.
NOTE: Identical resolution is required between external displays to form an SLS. Displays with
different native resolutions can still form an SLS by using non-native resolutions.
Switching the screen image
Press the switch screen image action key to open a dialog box that shows the 4 configuration
choices, independent of the number of connected display devices.
●
Disconnect Projector mode—Turns off the external display and displays the image only on the
computer display.
●
Duplicate mode—Clones the computer display onto an external display that is connected to the
HDMI port or the Mini DisplayPort on the computer.
2
Chapter 1 Welcome
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
●
●
Extend mode—Extends the desktop to all connected external displays along with the computer
display.
Projector only mode—Turns off the computer display and sets all connected external displays to
extended desktop.
NOTE: You can manage the video output and default output devices using the ATI Catalyst Control
Using the ATI Catalyst Control Center
To configure desktops and displays and to manage ATI Eyefinity, you must use the ATI Catalyst™
Control Center.
To open the ATI Catalyst Control Center:
1. Select Start > All Programs > Catalyst Control Center.
2. Click the Graphics arrow, and then select Desktops and Displays.
NOTE: For additional information on using the ATI Catalyst Control Center, refer to the software
Help.
Beats Audio
Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a
clear sound. Beats Audio is enabled by default.
▲
To increase or decrease the Beats Audio bass settings, press fn (1) and the letter b (2).
NOTE: You can also view and control the bass settings through the Windows operating system.
Select Start, > Control Panel > Hardware and Sound > HP Beats Audio Control Panel >
Equalization to view and control the bass properties.
The following table shows and describes the Beats Audio icons.
Item
Description
ENWW
Beats Audio
3
Download from Www.Somanuals.com. All Manuals Search And Download.
Indicates that Beats Audio is enabled.
Indicates that Beats Audio is disabled.
4
Chapter 1 Welcome
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Finding information
The computer comes with several resources to help you perform various tasks.
Resources
For information about
Quick Setup poster
●
●
●
●
●
How to set up the computer
Help to identify computer components
Power management features
How to maximize battery life
HP Notebook Reference Guide
To access this guide, select Start > Help and Support > User
Guides.
How to use the multimedia features of the
computer
●
●
●
●
●
●
●
●
●
How to protect the computer
How to care for the computer
How to update the software
Operating system information
Software, driver, and BIOS updates
Troubleshooting tools
Help and Support
To access Help and Support, select Start > Help and Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or region, and
follow the on-screen instructions.
How to access technical support
Regulatory and safety information
Battery disposal information
Regulatory, Safety, and Environmental Notices
To access the notices, select Start > Help and Support > User
Guides.
Safety & Comfort Guide
●
●
Proper workstation setup, posture, health, and
work habits
To access this guide:
Electrical and mechanical safety information
Select Start > Help and Support > User Guides.
– or –
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site
HP support telephone numbers
●
●
●
●
Support information
Ordering parts and finding additional help
Software, driver, and BIOS (Setup Utility) updates
Accessories available for the device
ENWW
Finding information
5
Download from Www.Somanuals.com. All Manuals Search And Download.
Resources
For information about
Limited Warranty*
Warranty information
To access the warranty:
Select Start > Help and Support > HP Warranty.
– or –
*You can find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited
Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed
●
●
●
North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507.
Please include your product name, warranty period (found on your serial number label), name and postal address.
6
Chapter 1 Welcome
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
2 Getting to know your computer
Top
TouchPad
Component
(1)
Description
TouchPad light
TouchPad zone
Turns the TouchPad on and off. Quickly double-tap the
TouchPad light to turn the TouchPad on and off.
(2)
Moves the pointer and selects or activates items on the
screen.
(3)
(4)
Left TouchPad button
Right TouchPad button
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
ENWW
Top
7
Download from Www.Somanuals.com. All Manuals Search And Download.
Lights
Component
(1)
Description
TouchPad light
Power light
●
●
●
●
●
●
●
●
Amber: The TouchPad is off.
Off: The TouchPad is on.
(2)
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Amber: Computer sound is off.
Off: Computer sound is on.
(3)
(4)
Mute light
Wireless light
White: An integrated wireless device, such as a
wireless local area network (WLAN) device, is on.
NOTE: Wireless devices are enabled at the factory.
●
Amber: All wireless devices are off.
8
Chapter 2 Getting to know your computer
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Button
Component
Power button
Description
●
●
●
●
When the computer is off, press the button to turn on the
computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options, or
refer to the HP Notebook Reference Guide.
ENWW
Top
9
Download from Www.Somanuals.com. All Manuals Search And Download.
Keys
Component
(1)
Description
esc key
Displays system information when pressed in combination
with the fn key.
(2)
(3)
fn key
Executes frequently used system functions when pressed
in combination with the b key or the esc key.
Windows logo key
Displays the Windows Start menu.
(4)
Windows applications key
Displays a shortcut menu for items beneath the pointer.
(5)
(6)
Action keys
Execute frequently used system functions.
Opens the optical drive.
Optical drive eject key
10 Chapter 2 Getting to know your computer
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Front
Component
Description
(1)
(2)
(3)
Speakers (2)
Produce sound.
Bluetooth compartment
Digital Media Slot
Contains a Bluetooth® device.
Supports the following digital card formats:
●
●
●
●
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity Memory Card
Secure Digital Extended Capacity Memory Card
ENWW
Front 11
Download from Www.Somanuals.com. All Manuals Search And Download.
Right side
Component
(1)
Description
Power light
Drive light
●
●
●
●
●
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(2)
Blinking white: The hard drive is being accessed.
Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook
Reference Guide.
(3)
(4)
eSATA/USB port
HDMI port
Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional
USB device.
Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
(5)
(6)
Mini DisplayPort
Connects an optional digital display device, such as a
high-performance monitor or projector.
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(7)
(8)
RJ-45 (network) jack
Vent
Connects a network cable.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
12 Chapter 2 Getting to know your computer
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Component
(9)
Description
Battery light
●
●
Off: The computer is running on battery power.
Blinking amber: The battery has reached a low
battery level, a critical battery level, or there is a
battery error.
●
●
Amber: A battery is charging.
White: The computer is connected to external power
and the battery is fully charged.
(10)
Power connector
Connects an AC adapter.
ENWW
Right side 13
Download from Www.Somanuals.com. All Manuals Search And Download.
Left side
Component
Description
(1)
Optical drive
USB ports (2)
Reads and writes to an optical disc.
CAUTION: Do not insert 8-cm optical discs into the
optical drive. This can cause damage to the computer.
(2)
(3)
Connect optional USB devices.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(4)
Audio-out (headphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
14 Chapter 2 Getting to know your computer
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Display
Component
Description
(1)
(2)
WWAN antennas (2)* (select models only)
WLAN antennas (2)*
Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(3)
(4)
Internal microphones (2)
Webcam
Record sound.
Records video and captures still photographs.
To access the webcam, select Start > All Programs > HP > HP
MediaSmart > HP MediaSmart Webcam.
(5)
Webcam light
On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
ENWW
Display 15
Download from Www.Somanuals.com. All Manuals Search And Download.
Bottom
Component
Description
(1)
(2)
Memory module compartment
Vents (3)
Contains the memory module slot.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(3)
SIM slot (select models only)
Contains a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
(4)
(5)
Accessory battery connector
Battery cover release latch
Connects an optional accessory battery.
Releases the battery cover.
(6)
Battery bay
Holds the battery and the hard drive.
NOTE: The battery is preinstalled in the battery bay at the
factory.
16 Chapter 2 Getting to know your computer
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
3 Networking
NOTE: Internet hardware and software features vary depending on computer model and your
location.
Your computer supports two types of Internet access:
●
Wireless—For mobile Internet access, you can use a wireless connection. Refer to Connecting
●
Wired—You can access the Internet by connecting to a wired network. For information on
connecting to a wired network, refer to the HP Notebook Reference Guide.
ENWW
17
Download from Www.Somanuals.com. All Manuals Search And Download.
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable
to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
●
Internet Services & Offers (available in some locations)—This utility assists with signing up
for a new Internet account and configuring the computer to use an existing account. To access
this utility, select Start > All Programs > Online Services > Get Online.
●
ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
●
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
Wizard to connect to the Internet in any of these situations:
◦
◦
You already have an account with an ISP.
You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)
◦
You have selected an unlisted ISP, and the ISP has provided you with information such as
a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select Start
> Help and Support, and then type Connect to the Internet wizardin the Search box.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
●
●
Wireless local area network (WLAN) device
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
Bluetooth device
For more information on wireless technology and connecting to a wireless network, refer to the HP
Notebook Reference Guide and information and Web site links provided in Help and Support.
Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
18 Chapter 3 Networking
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP)
●
●
A wireless router (purchased separately) (2)
Your new wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
ENWW
Connecting to a wireless network 19
Download from Www.Somanuals.com. All Manuals Search And Download.
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >
Network and Sharing Center > Set up a new connection or network > Set up a new network.
Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect
your network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
20 Chapter 3 Networking
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
4 Keyboard and pointing devices
Using the keyboard
Using the action keys
Action keys are customized actions that are assigned to specific keys at the top of the keyboard.
To use an action key, press and hold this key to activate the assigned action.
NOTE: Depending on the program you are using, pressing fn and one of the action keys opens a
specific shortcut menu within that application.
NOTE: You can disable the action key feature in Setup Utility (BIOS) and revert back to pressing
the fn key and one of the action keys to activate the assigned action.
Icon
Action
Description
Help and Support
Opens Help and Support.
Help and Support provides tutorials, answers to questions, and product
updates.
Screen brightness down
Screen brightness up
Decreases the screen brightness level.
Increases the screen brightness level.
ENWW
Using the keyboard 21
Download from Www.Somanuals.com. All Manuals Search And Download.
Icon
Action
Description
Switch screen image
Switches the screen image among display devices connected to the system.
For example, if a monitor is connected to the computer, this key alternates
the screen image from computer display to monitor display to simultaneous
display on both the computer and the monitor.
Most external monitors receive video information from the computer using the
external VGA video standard. The switch screen image key can also
alternate images among other devices that are receiving video information
from the computer.
The computer supports multiple display outputs. When you press the switch
screen image key, you can select from four different video outputs:
●
●
●
●
Disconnect Projector mode
Duplicate mode
Extend mode
Projector only mode
Keyboard backlight
Turns the keyboard backlight on and off.
NOTE: The keyboard backlight is turned on at the factory. To extend battery
life, turn off the keyboard backlight.
Web
Opens a Web browser.
NOTE: Until you set up your Internet or network services, this key opens
the Internet Connection Wizard.
Volume down
Volume up
Mute
Decreases speaker volume.
Increases speaker volume.
Mutes or restores speaker sound.
Turns the wireless feature on or off.
Wireless
NOTE: This key does not establish a wireless connection. To establish a
wireless connection, a wireless network must be set up.
prt sc
Print screen
Takes a snapshot or picture of your computer screen and copies it to the
clipboard.
22 Chapter 4 Keyboard and pointing devices
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Using the hotkeys
A hotkey is a combination of the fn key (1) and either the esc key (2) or the b key (3).
To use a hotkey:
Briefly press the fn key, and then briefly press the second key of the hotkey combination.
▲
Function
Hotkey
Description
Display system information.
Control the bass settings.
fn+esc
Displays information about system hardware components and the
system BIOS version number.
fn+b
Increases or decreases the Beats Audio bass settings.
Beats Audio is an enhanced audio profile that provides a deep,
controlled bass while maintaining a clear sound. Beats Audio is
enabled by default.
You can also view and control the bass settings through the Windows
operating system. Select Start > Control Panel > Hardware and
Sound > HP Beats Audio Control Panel > Equalization to view and
control the bass properties.
ENWW
Using the keyboard 23
Download from Www.Somanuals.com. All Manuals Search And Download.
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device
representing your computer, and select Mouse settings.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Turning the TouchPad on and off
To turn the TouchPad on and off, quickly double-tap the TouchPad light. If the TouchPad light is
amber, the TouchPad is off.
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
24 Chapter 4 Keyboard and pointing devices
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
To turn the gestures on and off:
1.
Double-click the Synaptics icon
in the notification area, at the far right of the taskbar, and
then click the Device Settings tab.
2. Select the device, and then click Settings.
3. Select the gesture that you want to turn on or off.
4. Click Apply, and then click OK.
NOTE: The computer also supports additional TouchPad features. To view and turn on these
features, double-click the Synaptics icon in the notification area, at the far right of the taskbar, and
then click the Device Settings tab. Select the device, and then click Settings.
ENWW
Using pointing devices 25
Download from Www.Somanuals.com. All Manuals Search And Download.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE: Scrolling speed is controlled by finger speed.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
●
●
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
26 Chapter 4 Keyboard and pointing devices
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
5 Maintenance
Removing or inserting the battery
NOTE: The battery is preinstalled in the battery bay at the factory.
NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
Removing the battery
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Slide the battery cover release latch (1).
2. Slide the battery cover (2) away from the computer, and then remove the battery cover.
3. Slide the right battery release latch (1) to unlock the battery.
4. Slide the left battery release latch (2) to release the battery.
ENWW
Removing or inserting the battery 27
Download from Www.Somanuals.com. All Manuals Search And Download.
5. Pull the battery tab up (3) and remove the battery from the computer.
Inserting the battery
1. Align the tabs on the battery with the notches on the outer edge of the battery bay (1), and rotate
the battery (2) into the battery bay until it is seated.
2. Slide the right battery release latch (3) to lock the battery into place.
NOTE: The left battery release latch automatically locks into place.
3. Replace the battery cover (1).
4. Slide the battery cover (2) to the rear until it is seated.
NOTE: The battery cover release latch automatically locks into place.
28 Chapter 5 Maintenance
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Using the accessory battery (select models only)
An accessory battery can extend the battery life of your computer.
Identifying the accessory battery components
Component
Description
(1)
(2)
Battery fuel gauge
When pressed, the battery fuel gauge checks the amount of
available battery charge.
Battery charge lights (4)
Show the percentage of available battery power.
●
●
●
●
●
Blinking: The accessory battery has reached a low battery
level.
One light on: The accessory battery has 25 percent
remaining battery charge.
Two lights on: The accessory battery has 50 percent
remaining battery charge.
Three lights on: The accessory battery has 75 percent
remaining battery charge.
Four lights on: The accessory battery is fully charged.
(3)
Battery release latches (2)
Release the battery from the bottom of the computer.
ENWW
Using the accessory battery (select models only) 29
Download from Www.Somanuals.com. All Manuals Search And Download.
Inserting or removing an accessory battery
To insert the accessory battery:
NOTE: When you install the accessory battery for the first time, be sure to remove the protective
cover on the accessory battery connector.
NOTE: It is not necessary to turn off the computer before inserting or removing the accessory
battery.
1. Turn the computer upside down, with the battery bay toward you.
2. Slide the battery release latches (1) on the accessory battery to unlock the battery.
3. Align the accessory battery with the bottom of the computer, with the battery fuel gauge toward
you.
4. Press the accessory battery down (2) until it is seated.
NOTE: Press down on the center of the accessory battery to be sure that the battery is
connected securely to the bottom of the computer.
5. Slide the battery release latches (3) on the accessory battery to lock it into place on the
computer.
To remove the accessory battery:
1. Slide the battery release latches (1) on the accessory battery to unlock it.
30 Chapter 5 Maintenance
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
2. Lift the accessory battery (2) from the bottom of the computer.
Battery charging and discharging sequence
The battery charging and discharging sequence varies when both the primary battery and optional
accessory battery are installed.
●
The computer supports Fast Charge Mode (enabled at the factory). When both batteries are
charging, the primary battery will charge to 90 percent before the accessory battery begins
charging. Charging is then switched to the accessory battery. When the accessory battery
reaches 90 percent, the primary battery will then charge to 100 percent. After the primary battery
is completely charged, the accessory battery will charge to 100 percent.
●
When the accessory battery reaches a critical battery level, battery power is transferred to the
primary battery.
●
●
The accessory battery will discharge before the primary battery discharges.
When the accessory battery is removed from the computer, battery power is transferred to the
primary battery.
●
When the accessory battery is inserted in the computer, battery power is transferred to the
accessory battery.
ENWW
Using the accessory battery (select models only) 31
Download from Www.Somanuals.com. All Manuals Search And Download.
Replacing or upgrading the hard drive
NOTE: The hard drive is located inside the battery bay.
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. Slide the battery cover release latch (1).
5. Slide the battery cover (2) away from the computer, and then remove the battery cover.
6. Remove the battery.
7. Remove the hard drive screws (1).
32 Chapter 5 Maintenance
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
8. Slide the hard drive (2) to the right and lift it out of the hard drive bay.
ENWW
Replacing or upgrading the hard drive 33
Download from Www.Somanuals.com. All Manuals Search And Download.
Installing a hard drive
1. Insert the hard drive (1) into the hard drive bay, and then slide the hard drive to the left until it
snaps into place.
2. Replace the hard drive screws (2).
3. Replace the battery.
4. Replace the battery cover (1).
5. Slide the battery cover (2) to the rear until it is seated.
NOTE: The battery cover release latch automatically locks into place.
6. Reconnect external power and external devices.
7. Turn on the computer.
34 Chapter 5 Maintenance
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Adding or replacing memory modules
The computer has one memory module compartment. The capacity of the computer can be upgraded
by replacing the existing memory module in the primary memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
To add or replace a memory module:
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules. Do not remove a memory
module while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. Remove the battery cover and battery.
5. Remove the 5 memory module compartment cover screws (1).
6. Slide the memory module compartment cover (2) to the rear, and then remove the memory
module compartment cover.
7. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
ENWW
Adding or replacing memory modules 35
Download from Www.Somanuals.com. All Manuals Search And Download.
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
To protect a memory module after removal, place it in an electrostatic-safe container.
8. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
memory module.
36 Chapter 5 Maintenance
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
9. Replace the memory module compartment cover (1) and then slide the cover to the front until it
is seated.
10. Replace the 5 memory module compartment cover screws (2).
11. Replace the battery and battery cover.
12. Reconnect external power and external devices.
13. Turn on the computer.
ENWW
Adding or replacing memory modules 37
Download from Www.Somanuals.com. All Manuals Search And Download.
Connecting an external monitor or projector
To connect an external display such as a monitor or projector to the computer, connect the HP HDMI
to VGA Display Adapter (select models only) to the HDMI port on the computer.
The HP HDMI to VGA Display Adapter supports the following resolution types:
●
●
●
●
●
●
●
●
●
●
800 × 600
1024 × 768
1280 × 720
1280 × 800
1280 × 1024
1400 × 1050
1440 × 900
1600 × 1200
1680 × 1050
1920 × 1080
To connect an external monitor or projector using the HDMI to VGA Display Adapter, follow these
steps:
1. Connect the HDMI to VGA Display Adapter to the HDMI port on the computer.
2. Connect an external monitor or projector to the other end of the adapter.
NOTE: If a properly connected external display device does not display an image, press the switch
screen image key to transfer the image to the device. Repeatedly pressing the switch screen image
key alternates the screen image between the computer display and the device.
38 Chapter 5 Maintenance
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis. Go to
http://www.hp.com/support to download the latest versions. You can also register to receive
automatic update notifications when they become available.
ENWW
Updating programs and drivers 39
Download from Www.Somanuals.com. All Manuals Search And Download.
Routine care
Cleaning the display
CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or
chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the
screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used
to blow air around and under the keys to loosen and remove debris.
40 Chapter 5 Maintenance
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
6 Backup and recovery
Recovery after a system failure is as good as your most recent backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help
you with the following tasks for safeguarding your information and restoring it in case of a computer
failure:
●
●
●
●
●
Creating a set of recovery discs (Recovery Manager software feature)
Backing up your information
Creating system restore points
Recovering a program or driver
Performing a full system recovery (from the partition or recovery discs)
NOTE: Recovery discs have been included if your computer does not have a partition. Use
these discs to recover your operating system and software. To check for the presence of a
recovery partition, click Start, right-click Computer, click Manage, and then click Disk
Management. If the partition is present, an HP Recovery drive is listed in the window.
ENWW
41
Download from Www.Somanuals.com. All Manuals Search And Download.
Recovery discs
HP recommends that you create recovery discs to be sure that you can restore your computer to its
original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery
partition tools. Create these discs after setting up the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. DVDs and BDs
have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required,
whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
●
●
●
The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the optical drive.
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation
process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2. Follow the on-screen instructions.
42 Chapter 6 Backup and recovery
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Performing a system recovery
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive.
Note the following when performing a system recovery:
●
You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set
up the computer.
●
●
Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Recovering using the dedicated recovery partition (select models only)
On some models, you can perform a recovery from the partition on the hard drive, accessed by
clicking Start or pressing the f11 key. This type of recovery restores the computer to its factory
condition without using recovery discs.
To restore the computer from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (HP Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
Recovering using the recovery discs
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
3. Follow the on-screen instructions.
ENWW
Performing a system recovery 43
Download from Www.Somanuals.com. All Manuals Search And Download.
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can
back up your information to an optional external hard drive, a network drive, or discs. Back up your
system at the following times:
●
At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
●
●
Before the computer is repaired or restored
Before you add or modify hardware or software
Guidelines:
●
Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc or an external hard drive. For more information on using system
●
●
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.
Using Windows Backup and Restore
Windows Backup and Restore allows you to back up individual files or back up the entire computer
image.
Guidelines:
●
●
Be sure that the computer is connected to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Using system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
44 Chapter 6 Backup and recovery
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
You also can create additional restore points to provide increased protection for your files and
settings.
When to create restore points
●
Before you add or extensively modify software or hardware
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
●
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
ENWW
Backing up your information 45
Download from Www.Somanuals.com. All Manuals Search And Download.
Contacting Customer Support
If the information provided in this Getting Started guide, in the HP Notebook Reference Guide, or in
Help and Support does not address your questions, you can contact HP Customer Support at:
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
Here you can:
●
Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
●
●
●
E-mail HP Customer Support.
Find HP Customer Support worldwide telephone numbers.
Locate an HP service center.
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1)
(2)
(3)
(4)
(5)
Product name
Serial number (s/n)
Part number/Product number (p/n)
Warranty period
Model description
Have this information available when you contact technical support. The serial number label is
located inside the battery bay.
●
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
ENWW
Contacting Customer Support 47
Download from Www.Somanuals.com. All Manuals Search And Download.
●
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the battery bay.
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally. Wireless certification labels are located inside the
battery bay.
●
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
Circuit Card Identifier) of the SIM. This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located inside the battery bay.
48 Chapter 7 Customer support
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
8 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Your computer uses one
of the following adapters.
Input power
Rating
Operating voltage and operating current
Operating voltage and operating current (Slim Adapter)
19.0 V dc @ 4.74 A - 90 W
19.5 V dc @ 4.62 A - 90 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label
located inside the battery bay.
Operating environment
Factor
Metric
U.S.
Temperature
Operating (writing to optical disc)
Nonoperating
5°C to 35°C
41°F to 95°F
-4°F to 140°F
-20°C to 60°C
Relative humidity (noncondensing)
Operating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
ENWW
Input power 49
Download from Www.Somanuals.com. All Manuals Search And Download.
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
50 Chapter 8 Specifications
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
A
bays
accessory battery
components 29
inserting 30
H
hard drive
removing 30
installing 34
removing 32
accessory battery charge
lights 29
hotkeys
accessory battery connector,
identifying 16
action keys
Bluetooth compartment,
identifying 11
buttons
identifying 10
using 21
description 23
using 23
left TouchPad
power
right TouchPad
C
HP HDMI to VGA Display Adapter,
using 38
components
I
bottom 16
integrated webcam light,
identifying 15
internal microphones,
identifying 15
display 15
front 11
Web 22
wireless 22
ATI Catalyst Control Center
ATI Eyefinity Multi-Display
technology
top
audio-in (microphone) jack,
identifying 14
D
audio-out (headphone) jack,
identifying 14
J
jacks
B
backing up
customized window, toolbar,
E
K
keyboard backlight key,
identifying 22
keys
battery
F
replacing 27
f11 43
action 10
ENWW
Index 51
Download from Www.Somanuals.com. All Manuals Search And Download.
esc 10
fn 10
N
O
operating system
single large surface
slots
L
Microsoft Certificate of
labels
Bluetooth 48
HP Mobile Broadband
Module 48
optical drive eject key,
identifying 10
Stardock Fences
Stardock MyColors
Microsoft Certificate of
Authenticity 47
regulatory 48
switch screen image key,
identifying 22
P
pointing devices, setting
preferences 24
ports
SIM 48
WLAN 48
eSATA 12
HDMI 12
lights
T
USB 14
battery 13
TouchPad
power button, identifying
drive 12
buttons
mute
power 8, 12
navigating 24
selecting 25
product name and number,
computer 47
TouchPad
webcam 15
wireless
using 24
TouchPad gestures
pinching 26
M
scrolling 26
R
memory module
using 25
recovering from the dedicated
recovering from the recovery
discs 43
inserting 36
removing 35
replacing 35
zooming 26
TouchPad light, identifying
TouchPad zone, identifying
memory module compartment
cover
regulatory information
removing 35
replacing 37
memory module compartment,
identifying 16
microphone (audio-in) jack,
identifying 14
U
V
Microsoft Certificate of Authenticity
label 47
W
RJ-45 (network) jack,
identifying 12
mouse, external
Windows applications key,
identifying 10
S
mute light, identifying
52 Index
ENWW
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
|