HP Hewlett Packard Laptop 13 S195NR User Manual

HP Pavilion Notebook PC  
User's Guide  
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HP Software Product License Agreement  
Your HP Pavilion Notebook PC contains factory-installed software programs. Please  
read the Software License Agreement before proceeding.  
Carefully read this License Agreement before proceeding to operate this equipment.  
Rights in the software are offered only on the condition that the customer agrees to  
all terms and conditions of the License Agreement. Proceeding to operate the  
equipment indicates your acceptance of these terms and conditions. If you do not  
agree with the terms of the License Agreement, you must now either remove the  
software from your hard disk drive and destroy the Recovery CD, or return the  
complete computer and software for a full refund.  
Proceeding with configuration signifies your acceptance of the License Terms.  
Unless otherwise stated below, this HP Software Product License Agreement shall  
govern the use of all software that is provided to you, the customer, as part of the  
HP computer product. It shall supersede any non-HP software license terms that  
may be found online, or in any documentation or other materials contained in the  
computer product packaging.  
Note: Operating System Software by Microsoft is licensed to you under the Microsoft  
End User License Agreement (EULA).  
The following License Terms govern the use of the software:  
Use. Customer may use the software on any one computer. Customer may not network  
the software or otherwise use it on more than one computer. Customer may not reverse  
assemble or decompile the software unless authorized by law.  
Copies and Adaptations. Customer may make copies or adaptations of the software (a)  
for archival purposes or (b) when copying or adaptation is an essential step in the use of  
the software with a computer so long as the copies and adaptations are used in no other  
manner.  
Ownership. Customer agrees that he/she does not have any title or ownership of the  
software, other than ownership of the physical media. Customer acknowledges and  
agrees that the software is copyrighted and protected under the copyright laws. Customer  
acknowledges and agrees that the software may have been developed by a third party  
software supplier named in the copyright notices included with the software, who shall  
be authorized to hold the Customer responsible for any copyright infringement or  
violation of this Agreement.  
Product Recovery CD-ROM. If your computer was shipped with a product Recovery  
CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only  
be used for restoring the hard disk of the HP computer with which the product recovery  
CD-ROM was originally provided. (ii) The use of any operating system software by  
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Microsoft contained in any such product recovery CD-ROM shall be governed by the  
Microsoft End User License Agreement (EULA).  
Transfer of Rights in Software. Customer may transfer rights in the software to a third  
party only as part of the transfer of all rights and only if Customer obtains the prior  
agreement of the third party to be bound by the terms of this License Agreement. Upon  
such a transfer, Customer agrees that his/her rights in the software are terminated and  
that he/she will either destroy his/her copies and adaptations or deliver them to the third  
party.  
Sublicensing and Distribution. Customer may not lease, sublicense the software or  
distribute copies or adaptations of the software to the public in physical media or by  
telecommunication without the prior written consent of Hewlett-Packard.  
Termination. Hewlett-Packard may terminate this software license for failure to comply  
with any of these terms provided Hewlett-Packard has requested Customer to cure the  
failure and Customer has failed to do so within thirty (30) days of such notice.  
Updates And Upgrades. Customer agrees that the software does not include updates  
and upgrades which may be available from Hewlett-Packard under a separate support  
agreement.  
Export Clause. Customer agrees not to export or re-export the software or any copy or  
adaptation in violation of the U.S. Export Administration regulations or other applicable  
regulation.  
U.S. Government Restricted Rights. Use, duplication, or disclosure by the U.S.  
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights  
in Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-  
Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non-  
DOD U.S. Government Departments and Agencies are as set forth in FAR 52.227-  
19(c)(1,2).  
Edition History  
Edition 1 ......................................... September 2000  
This manual is printed on recycled paper.  
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Contents  
Introducing the Pavilion Notebook PC...........................................................................9  
Taking Inventory.........................................................................................................10  
Software bundled on your computer .....................................................................10  
To buy Pavilion Notebook accessories..................................................................11  
To find more information ......................................................................................12  
Identifying the Parts of the Pavilion Notebook...........................................................13  
Front view..............................................................................................................13  
Side view...............................................................................................................14  
Rear view...............................................................................................................15  
Bottom view ..........................................................................................................16  
Status lights ...........................................................................................................17  
CD-ROM drive buttons.........................................................................................18  
Setting Up the Computer.............................................................................................19  
To install the battery..............................................................................................19  
To connect AC power............................................................................................19  
To connect a phone line.........................................................................................20  
To turn on the computer ........................................................................................21  
To set up Windows................................................................................................21  
To register your computer .....................................................................................22  
To reset the screen saver........................................................................................24  
Using the Pavilion Notebook PC....................................................................................25  
Operating the Computer..............................................................................................26  
To use the Fn hot keys...........................................................................................26  
To use the Windows and Applications keys..........................................................26  
To use the embedded keypad ................................................................................28  
To use the ALT GR key ........................................................................................28  
To adjust the display..............................................................................................29  
To adjust the volume .............................................................................................29  
To use the touch pad..............................................................................................30  
Securing the Computer................................................................................................31  
To set up password protection...............................................................................31  
To attach a security cable ......................................................................................32  
To use the VirusScan utility ..................................................................................33  
Working in Comfort....................................................................................................34  
About Repetitive Strain Injury ..............................................................................34  
Preparing Your Work Environment ......................................................................36  
Setting Up Your HP Computing Equipment .........................................................39  
Comfort and Safety Checklist................................................................................44  
Your HP Pavilion Notebook PC............................................................................45  
Caring for Your Computer..........................................................................................47  
To protect your hard disk drive .............................................................................47  
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To take care of your computer...............................................................................47  
To safeguard your data..........................................................................................47  
To extend the life of the display............................................................................48  
To get the most from your batteries.......................................................................48  
To clean your computer.........................................................................................49  
Traveling with Your Computer.....................................................................................51  
Managing Power Consumption...................................................................................52  
To use automated power management ..................................................................52  
To use manual power management .......................................................................53  
Using Battery Power ...................................................................................................56  
To check the battery status ....................................................................................56  
To respond to a low-battery warning.....................................................................57  
To optimize battery operating time........................................................................57  
To control the processor speed..............................................................................57  
Making Connections.......................................................................................................59  
Using Your Modem.....................................................................................................60  
To sign up with an Internet Service Provider........................................................60  
To connect to the Internet......................................................................................61  
To disconnect from the Internet ............................................................................62  
To send and receive e-mail....................................................................................62  
To send and receive faxes......................................................................................63  
To select modem modes ........................................................................................64  
To dial in France and Spain...................................................................................65  
Connecting PC Cards..................................................................................................66  
To insert a PC Card ...............................................................................................66  
To remove a PC Card ............................................................................................66  
Connecting External Components...............................................................................68  
To identify the ports ..............................................................................................68  
To use the port replicator.......................................................................................70  
To connect a printer (or other parallel device) ......................................................72  
To connect an external keyboard or PS/2 mouse ..................................................72  
To connect a USB device ......................................................................................73  
To connect audio devices ......................................................................................73  
To use an external monitor....................................................................................73  
Configuring and Expanding Your Computer ..............................................................77  
Configuring the Pavilion Notebook with the BIOS Setup Utility...............................78  
To run the BIOS Setup utility................................................................................78  
Installing RAM modules.............................................................................................83  
Removing RAM modules............................................................................................85  
Replacing a hard disk drive.........................................................................................86  
Expanding the Hibernate Partition..............................................................................87  
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Service and Support........................................................................................................89  
Hewlett-Packard Limited Warranty Statement ...........................................................90  
Getting Support for Your Pavilion PC........................................................................92  
To use the Pavilion Notebook User’s Guide.........................................................92  
To get help from the HP notebook website...........................................................92  
To call HP for Service and Support.......................................................................93  
Obtaining Repair Service ............................................................................................94  
To receive warranty repair service ........................................................................94  
To prepare your computer for shipment................................................................94  
Solving Problems with Your Computer........................................................................97  
Troubleshooting Techniques.......................................................................................98  
Audio Problems.....................................................................................................98  
CD-ROM Drive Problems.....................................................................................98  
Display Problems...................................................................................................99  
DVD Problems ....................................................................................................100  
Hard Disk Drive Problems ..................................................................................102  
Heat Problems .....................................................................................................102  
Keyboard, Touch Pad, and Mouse Problems ......................................................102  
Memory Problems ...............................................................................................103  
MIDI Problems....................................................................................................104  
Modem Problems.................................................................................................104  
PC Card (PCMCIA) Problems ............................................................................105  
Performance Problems.........................................................................................106  
Port Replicator Problems.....................................................................................107  
Power and Battery Problems ...............................................................................107  
Printing Problems................................................................................................109  
Recovery CD Problems .......................................................................................109  
Serial, Parallel, and USB Problems.....................................................................110  
Startup Problems .................................................................................................111  
Suspending and Resuming Problems ..................................................................112  
Testing Hardware Operation.....................................................................................113  
Recovering and Reinstalling Software......................................................................115  
To recover the factory installation of your hard disk ..........................................115  
To replace a damaged Recovery CD ...................................................................116  
To update the Pavilion Notebook BIOS..............................................................116  
To recover an application....................................................................................117  
Sending Your Computer for Service.........................................................................118  
Specifications and Regulatory Information................................................................119  
Hardware and Software Specifications .....................................................................120  
HP Pavilion Notebook PC Hardware Specifications...........................................120  
Software System Resources.................................................................................122  
Safety Information ....................................................................................................125  
Power Cords ........................................................................................................125  
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Battery Safety......................................................................................................126  
Laser Safety.........................................................................................................126  
Regulatory Information.............................................................................................127  
U.S.A...................................................................................................................127  
Canada.................................................................................................................128  
Index...............................................................................................................................131  
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Introducing the Pavilion Notebook PC  
User's Guide  
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Introducing the Pavilion Notebook PC  
Taking Inventory  
Taking Inventory  
HP Pavilion Notebook PC.  
Main battery.  
AC adapter and power cord.  
Telephone cord.  
Quick Start sheet.  
The HP Pavilion Notebook PC Setup Guide.  
Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software  
included with your computer.  
Microsoft Encarta CD.  
Microsoft Works CD.  
Microsoft Money CD.  
Microsoft Windows manual.  
Software bundled on your computer  
Your Pavilion Notebook comes with a selection of the software listed here. Various  
models are configured with different combinations of software.  
Software  
Function  
Microsoft Works  
Offers word processing, spreadsheet, database, and calendar  
applications, all contained in a single software program. (A CD is  
included, in case you have to reinstall the software.)  
Microsoft Encarta  
Microsoft Money  
Provides access to a CD-based encyclopedia.  
Helps you manage finances at home and at the office using electronic  
checkbooks, online banking, and tools for investment tracking and tax  
planning. (A CD is included.)  
Intuit Quicken Basic  
QuickLink III  
Allows you to manage and organize your finances, including  
checkbook balancing, bill paying, and budget development.  
Permits fax transfer to fax machines and fax software—and permits  
data transfer.  
VirusScan  
Protects your computer from files that can be harmful.  
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Introducing the Pavilion Notebook PC  
Taking Inventory  
Electronic Registration  
Adobe Acrobat Reader  
Permits quick and easy registration of your computer. See “To register  
your computer ” for details.  
Allows you to read documents in Acrobat format, which is used  
frequently on the Web.  
HP DiagTools  
Provides hardware diagnostic tests.  
Controls play of audio CDs.  
AudioRack CD Player  
MusicMatch Jukebox  
Controls play of MP3 music files.  
Ravisent Cinemaster or  
Mediamatics  
For computers with a DVD drive, controls DVD play.  
To buy Pavilion Notebook accessories  
You can buy accessories for your computer online. For the latest accessories and options,  
visit us at www.hp.com/notebooks As new accessories become available, you'll find  
them listed here.  
At this time, HP offers the following accessories and replacement modules.  
Port replicator (HP F1738A).  
Auto/airline adapter (HP F1455A).  
AC adapter (HP F1454A).  
Primary lithium ion battery (HP F1739A).  
Y adapter for mouse and keyboard (HP F1469A).  
Additional RAM—HP SDRAM:  
64 MB (F1457B).  
128 MB (F1622B).  
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Introducing the Pavilion Notebook PC  
Taking Inventory  
To find more information  
Congratulations! Your Pavilion Notebook PC sets a new standard in personal computing.  
It is compact and easy to carry, and is infused with the quality and attention to detail that  
are the hallmark of Hewlett-Packard.  
The Pavilion Notebook PC Quick Start sheet shows how to get your computer up and  
running quickly.  
This table lists other sources of information about your computer.  
Source  
Description  
The User's Guide is a help file located on your hard drive. It provides you with  
detailed information about your Pavilion Notebook PC (Start, Programs,  
Pavilion Library—or double-click the desktop icon).  
Pavilion Notebook  
User’s Guide  
For Windows ME: (Start, Help, Your HP Notebook).  
This document contains late-breaking information available after the manuals  
were completed (Start, Programs, Pavilion Library—or double-click the  
desktop icon).  
Pavilion Notes  
For Windows ME: (Start, Help, Your HP Notebook, HP Notes).  
This manual contains information about using the standard features of  
Microsoft Windows.  
Introductory Microsoft  
manual for Windows.  
www.hp.com/notebooks  
Pavilion Notebook Web  
site  
www.hp.com/cposupport  
HP Customer Care Web  
site  
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Introducing the Pavilion Notebook PC  
Identifying the Parts of the Pavilion Notebook  
Identifying the Parts of the Pavilion Notebook  
Front view  
1
2
3
4
5
6
Latch to open the computer  
Built-in microphone  
Blue power button  
Status lights (see "Status lights")  
Built-in speakers  
Touch pad (pointing device)  
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Introducing the Pavilion Notebook PC  
Identifying the Parts of the Pavilion Notebook  
7
8
9
Click buttons  
CD player power  
CD player buttons  
10 CD-ROM drive or DVD drive  
11 Kensington lock slot (security connector)  
12 Modem phone jack  
Side view  
13 PC Card eject button  
14 PC Card and CardBus slots (upper and lower)  
15 Floppy disk drive  
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Introducing the Pavilion Notebook PC  
Identifying the Parts of the Pavilion Notebook  
Rear view  
16 Parallel port  
17 Serial port  
18 VGA port (external monitor)  
19 Audio out (external speaker)  
20 Microphone jack  
21 Infrared port  
22 USB port  
23 PS/2 port  
24 AC adapter jack  
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Introducing the Pavilion Notebook PC  
Identifying the Parts of the Pavilion Notebook  
Bottom view  
24 Battery  
25 Battery latch  
26 RAM expansion cover  
27 Hard disk drive  
28 Hard disk drive latch and locking screw  
29 System-off button (for resetting computer)  
30 Port replicator connector  
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Introducing the Pavilion Notebook PC  
Identifying the Parts of the Pavilion Notebook  
Status lights  
1
2
3
4
5
6
7
8
9
Power  
AC connected  
Battery  
Caps Lock  
Num Lock  
Scroll Lock  
Floppy disk drive access  
Hard disk drive access  
CD-ROM or DVD access  
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Introducing the Pavilion Notebook PC  
Identifying the Parts of the Pavilion Notebook  
CD-ROM drive buttons  
Selected Pavilion Notebook models have CD-ROM buttons on the front. If you have a  
CD-ROM drive or a DVD drive, you can use these buttons to play music CDs when the  
system is off. (When the system is on, use the software controls in the Windows  
operating system.)  
1
2
3
4
5
6
7
Power (slide to turn on or off)  
Previous track  
Play  
Stop  
Next track  
Volume control down  
Volume control up  
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Introducing the Pavilion Notebook PC  
Setting Up the Computer  
Setting Up the Computer  
To install the battery  
WARNING  
Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or  
explode, releasing hazardous chemicals. A rechargeable battery must be recycled  
or disposed of properly.  
Your computer is shipped with the battery installed. If the battery has been removed, you  
can install it by inserting it into the battery bay on the bottom of your computer by sliding  
the battery latch, as shown.  
Once you have installed the battery, connect the AC adapter to the computer and  
recharge the battery while you work. You can also replace a low battery with another that  
is more fully charged.  
To connect AC power  
CAUTION  
Use only the HP AC adapter intended for this product, model HP F1454A. Using  
any other AC adapter can damage the computer and may void your warranty.  
Refer to the warranty statement for your product.  
Plug in the AC adapter, then connect the AC adapter to the rear of the computer, as  
shown. The battery starts charging.  
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Introducing the Pavilion Notebook PC  
Setting Up the Computer  
To connect a phone line  
Your Pavilion Notebook has a built-in modem. If you prefer, you can instead use a PC  
Card modem or an external modem to connect to a phone line.  
1. Plug one end of the phone line into the (modem) phone jack on the computer. Be sure  
it clicks into place.  
2. Plug the other end of the phone line into a telephone jack. (If the phone line does not  
fit your telephone jack, you may need to use an adapter.)  
CAUTION  
Your built-in modem may not work with multiple phone lines or a private branch  
exchange (PBX), cannot be connected to a coin-operated telephone, and does not  
work with party lines. Some of these connections may result in excess electrical  
voltage and could cause a malfunction in the internal modem. Check your  
telephone line type prior to connecting your phone line.  
NOTE  
The Pavilion Notebook modem supports the v.23 standard required for connecting to  
the MiniTel system in France. To connect to the MiniTel system, use MiniTel emulation  
software available in France.  
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Introducing the Pavilion Notebook PC  
Setting Up the Computer  
To turn on the computer  
Press the blue power button above the keyboard. Windows starts automatically. If you  
are turning on the computer for the first time, go to “To set up Windows” on page 21.  
The power status light (see “Status lights” on page 17) reports the following:  
Steady green light: computer is on.  
Slow blinking: computer is in System Standby or Suspend mode.  
No light: computer is off or in Hibernate mode.  
See “Managing Power Consumption” on page 52 for additional information about  
turning off your computer.  
Hint  
If your computer does not turn on when operating on battery power, the battery may be  
out of power. Plug in the AC adapter and press the blue power button again.  
To set up Windows  
The HP Pavilion Notebook has either Microsoft Windows 98 or Windows Millenium  
Edition (ME) preinstalled on the hard disk drive. The first time you turn on your  
computer, a Windows Setup program will automatically run so that you can customize  
your setup, register your computer, and sign up with an Internet Service Provider (ISP).  
Year 2000  
Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of  
non-HP products including preinstalled operating systems or application software. You  
should contact the software manufacturer directly to determine if you need to do  
anything else to ensure compliance.  
Microsoft has indicated that many of its operating system software products and  
applications require customer installation of software patches for Year 2000 compliance  
and may require additional patches in the future. The need for such patches most likely  
applies to the operating system software and any Microsoft applications shipped with  
this product. You are urged to contact Microsoft at http://www.microsoft.com/y2k, at  
1-888-MSFTY2K (U.S. and Canada only), or at your local Microsoft office.  
Before you begin, connect the AC adapter to your notebook, since your battery may not  
be sufficiently charged to complete the Windows setup. Also, be sure to connect the  
notebook to the phone line. For information on connecting your modem, see “To connect  
a phone line”.  
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Introducing the Pavilion Notebook PC  
Setting Up the Computer  
1. Press the blue power button.  
2. The Windows Setup program starts automatically.  
3. Follow the instructions as they appear on the screen.  
During setup, you are prompted to:  
Enter a user name.  
Register your computer.  
Accept the License Agreement.  
Select an Internet Service Provider.  
Note  
If you experience any connection problems with your modem, you can try redialing. If  
that doesn’t work, you can skip the product registration and ISP selection for now.  
To register your computer  
Be sure to register your computer. Registering is free and fast, and it ensures you will  
receive quicker, more personalized support. The information you provide during  
registration will be used to provide you with better products and services.  
There are three ways to register:  
by modem  
by phone  
by fax  
By modem  
Windows automatically prompts you to register by modem. If you wish to do so, make  
sure that you have connected the phone line, then follow the onscreen instructions.  
If you choose not to register right away, you can register by modem later by double-  
clicking the Registration icon on the desktop. This icon disappears after you register.  
By phone  
You can call your HP Customer Care Center and register by phone. The number, in the  
U.S., is (970) 635-1000.  
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Introducing the Pavilion Notebook PC  
Setting Up the Computer  
By fax  
If a printer is connected to your computer, you can print a copy of your registration and  
fax it to HP. You will find the fax number on the registration form.  
By completing registration, you will:  
Record your ownership of the Pavilion Notebook with Hewlett-Packard and gain  
access to service, support, and information.  
Optionally, record your ownership of the Windows operating system with Microsoft.  
To reset the screen saver  
If your HP Pavilion Notebook PC was used as a demonstration unit in a retail store, it  
may have been configured to display the Pavilion screen saver demo continuously.  
To reset your notebook:  
1. Choose a different screen saver.  
Right click on the desktop and select Properties.  
Select the Screen Saver tab, and use the pulldown menu to choose a different  
screen saver.  
Click Apply and click OK.  
2. Reset the power management features.  
Select Start, Settings, Control Panel, Power Management.  
Reset power management features as you prefer. (For example, you can use the  
pulldown menu under Power schemes and select the Portable/Laptop power  
scheme, which is appropriate for most mobile users.)  
Click Apply and click OK.  
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Using the Pavilion Notebook PC  
User's Guide  
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Using the Pavilion Notebook PC  
Operating the Computer  
Operating the Computer  
To use the Fn hot keys  
The combination of the Fn key plus another key creates a hot key—a shortcut key  
sequence—for various system controls. Press and hold Fn while pressing the appropriate  
key. (Press and hold Ctrl+Alt with the appropriate key when using an external keyboard.)  
Hot key  
Does this  
Fn + F1  
Increases the display’s contrast (HPA displays only).  
Decreases the display’s contrast (HPA displays only).  
Enters Standby mode. (works with Windows 98 only and is identical to Suspend mode)  
Enters Suspend mode.  
Fn + F2  
Fn + F3  
Fn + F4  
Fn + F5  
Enters Hibernate mode.  
Fn + F6  
Toggles the sound on and off (mutes sound).  
Increases sound volume (except on external keyboard).  
Decreases sound volume (except on external keyboard).  
Fn + UP ARROW  
Fn + DOWN  
ARROW  
Fn + F12  
Switches among the built-in display, an external display, and simultaneous displays.  
Toggles Scroll Lock on and off.  
Fn + NumLock  
To use the Windows and Applications keys  
The Windows key brings up the Windows Start menu. This is the same as clicking the  
Start button on the taskbar.  
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Using the Pavilion Notebook PC  
Operating the Computer  
The Applications key brings up the shortcut menu for the current application. This is the  
same menu that appears when you click the right mouse button while pointing at the  
application.  
Windows key combinations  
Key combination  
Does this  
Windows key + E  
Windows key + F1  
Windows key + F  
Windows key + M  
Shift + Windows key + M  
Windows key + R  
Runs Windows Explorer  
Runs Windows Help  
Runs Windows Find: File or Folders… dialog box  
Minimizes all displayed windows  
Returns all minimized windows to original size  
Runs the Windows Run dialog box  
To use the embedded keypad  
Press the Num lock key to turn number lock on or off. When Num Lock is on:  
Keys change to the numeric or arithmetic designations printed on the keys.  
The Num Lock status indicator is lit.  
To use the ALT GR key  
Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key  
providing access to certain keyboard characters.  
For a character in the lower-right corner of a key, press and hold ALT GR to type the  
character.  
1. Shifted.  
2. Unshifted.  
3. ALT GR.  
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Using the Pavilion Notebook PC  
Operating the Computer  
To adjust the display  
If your computer has an HPA display, you can adjust the display contrast.  
To increase the contrast, press Fn+F1.  
To decrease the contrast, press Fn+F2.  
There is no brightness control.  
If your computer has a TFT display, the contrast and brightness are preset. You cannot  
adjust them.  
To adjust the volume  
From the keyboard  
To increase the volume, press Fn+UP ARROW.  
To decrease the volume, press Fn+DOWN ARROW.  
To temporarily silence the speaker without changing the volume setting, press Fn+F6.  
Press Fn+F6 again to restore the speaker output.  
In Windows  
1. Click the speaker symbol in the taskbar.  
2. Drag the volume control bar up or down to adjust the volume.  
3. To temporarily silence the speaker without changing the volume setting, click Mute.  
With the CD-ROM drive buttons  
Selected Pavilion Notebook models also have CD-ROM drive buttons, which you can  
use with music CDs when the system is off.  
To increase the volume, press the volume control up button (to the far right of the  
front edge of the computer).  
To decrease the volume, press the volume control down button (to the left of the  
volume control up button).  
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Operating the Computer  
To use the touch pad  
The touch pad, a touch-sensitive pointing device that controls the motion and speed of  
the pointer on the screen, is built into your computer.  
1. Move a thumb or finger across the touch pad in the direction you want the pointer to  
move.  
2. Use the click buttons, which function like the left and right buttons on a mouse, to  
make your selection. You can also tap on the touch pad instead of clicking a button.  
To open an application, move the pointer over the icon, then press the left button  
twice rapidly.  
To make menu selections, move the pointer to the item and press the left button  
once.  
To open the shortcut menu for an item, move the pointer over the item and click  
the right button.  
To drag an item, move the pointer over the item. Press and hold the left button  
while you move the pointer to the new location. Release the button.  
To customize the operation of the touch pad (and an external PS/2 or serial mouse, if  
installed), double-click the Synaptics Touch Pad icon to access Mouse Properties; you  
will find the icon in the taskbar, toward the lower right corner of your screen. Select the  
tab corresponding to the characteristics you want to configure, including:  
Button configuration for right-handed or left-handed operation (Button tab for  
mouse, Button Actions tab for touch pad).  
Double-click speed, pointer speed, and pointer trail.  
Click sensitivity.  
Note  
The touch pad is inactive when an external mouse is installed.  
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Securing the Computer  
Securing the Computer  
To set up password protection  
You can protect your computer from access by another user when you set up password  
protection, which is available either through Windows (software) or through the BIOS  
Setup utility (hardware). Both provide protection when the computer is rebooted: a user  
must then enter the password. However, the BIOS password protection does not ask for a  
password when your computer resumes after standby (save to RAM) or hibernation (save  
to disk), while Windows 98 does provide that security.  
To set up password protection through Windows 98:  
1. Select Start, Settings, Control Panel, Passwords.  
2. Select Change Passwords tab.  
3. Click Change Windows Password.  
4. Enter your old Windows 98 password, if you had one; if not, leave the first field  
blank.  
5. Enter your new password twice.  
6. Click OK and Close.  
To activate password protection when your computer resumes from standby or  
hibernation:  
1. Check that you have set up a Windows 98 password, as described above.  
2. Select Start, Settings, Control Panel, Power Management.  
3. Select Advanced tab.  
4. Check "Prompt for password when computer goes off standby."  
5. Click OK.  
To set up password protection through Windows ME  
1. Click Start, Settings, Control Panel.  
2. Double-click Passwords. (If you do not see the Passwords control panel, click on the  
View all Control Panels option.)  
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Securing the Computer  
3. Select Change Passwords tab.  
4. Click Change Windows Password.  
5. Enter your old Windows password, if you had one; if not, leave Old Password blank.  
6. Enter your new password twice.  
7. Click OK and Close.  
To activate password protection when resuming in Windows ME:  
1. Check that you have set up a Windows password, as described above.  
2. Click Start, Settings, Control Panel  
3. Double-click Power Options.  
4. Select Advanced tab.  
5. Check "Prompt for password when computer goes off standby and hibernate."  
6. Click OK.  
If you also want to set up hardware password protection, see Configuring the Pavilion  
Notebook with the BIOS Setup Utility.  
To attach a security cable  
Your computer has a built-in connector that allows you to secure the computer with a  
cable. The Kensington MicroSaver lock system works with this connector and is  
available at many computer stores.  
1. Wrap the cable around a stationary object, such as a table leg.  
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Securing the Computer  
2. Loop the cable to create a slipknot around the stationary object—make sure it can’t  
slip off.  
3. Insert the lock into the computer's security connector and release the key. Store the  
key in a safe place away from the computer.  
To use the VirusScan utility  
Virus software can help protect the integrity of your data. This is especially important  
when you are connected to the Internet.  
To access the VirusScan applications, click on Start, Programs, McAfee VirusScan,  
McAfee VirusScan Central. Refer to help within each of the VirusScan applications for  
tips on usage.  
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Working in Comfort  
Working in Comfort  
Improper use of keyboards and other input devices has been associated with  
ergonomic injury. For more information about reducing your risk, visit our  
WARNING  
ergonomics Web site at www.hp.com/ergo.  
Thank you for selecting HP computing equipment. To optimize your comfort and  
productivity, it is important that you set up your work area correctly and use your HP  
equipment properly. With that in mind, we have developed some set-up and use  
recommendations for you to follow based on established ergonomic principles.  
Improper and prolonged use of keyboards and input devices are among those tasks that  
have been associated with repetitive strain injury (RSI) to soft tissues in the hands and  
arms. If you experience discomfort or pain while using any computing equipment,  
discontinue use immediately and consult your physician as soon as possible.  
In addition to the information on RSI given in this chapter, you may also consult the  
online version of Working in Comfort preloaded on the hard disk of your computer  
(Start, Programs, Pavilion Library, Working in Comfort), or visit HP’s Working in  
Comfort Web site.  
About Repetitive Strain Injury  
Because your comfort and safety are our primary concern, we strongly recommend that  
you use HP computing equipment in accordance with established ergonomic principles  
and recommendations.  
Scientific literature suggests that there may be a relationship between injury to soft  
tissues—especially in the hands and arms—and prolonged, improper use of keyboards or  
other equipment requiring repeated motions of the hands and forearms.  
This literature also suggests that there are many other risk factors that may increase the  
chance of such injury, commonly called Repetitive Strain Injury.  
What is RSI?  
Repetitive Strain Injury (RSI—also known as cumulative trauma disorder or repetitive  
motion injury) is a type of injury where soft tissues in the body, such as muscles, nerves,  
or tendons, become irritated or inflamed.  
RSI has been a reported problem for those who perform repetitive tasks such as assembly  
line work, meatpacking, sewing, playing musical instruments, and computer work.  
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RSI also has been observed in those who frequently engage in activities such as  
carpentry, knitting, housework, gardening, tennis, windsurfing and lifting children.  
What causes RSI?  
The specific causes of RSI have not been established. Nevertheless, the incidence of RSI  
has been associated with a variety of risk factors, including:  
Too many uninterrupted repetitions of an activity or motion.  
Performing an activity in an awkward or unnatural posture.  
Maintaining static posture for prolonged periods.  
Failing to take frequent short breaks.  
Other environmental and psychosocial factors.  
In addition, there have been reports associating the occurrence of RSI with the use of  
computer keyboards, mice, and other input devices. Also, certain medical conditions,  
such as rheumatoid arthritis, obesity and diabetes, may predispose some people to this  
type of injury.  
What can I do to avoid RSI?  
Some people who use computers may experience physical discomfort during their use.  
This discomfort may be a symptom of a repetitive strain injury.  
Properly setting up and using computing equipment can help to minimize your chances  
of experiencing this discomfort. Well-designed and properly adjusted equipment alone  
may not be sufficient to eliminate all potential problems.  
Maintaining good posture and positioning when working on computers also has a  
significant bearing on your comfort.  
What if I experience discomfort?  
If you are experiencing any discomfort, seek professional medical advice immediately.  
Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve.  
Preparing Your Work Environment  
When using HP computing equipment, it is important that your work environment  
contribute to your comfort and productivity.  
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Your Chair  
It's very important that your chair provides a comfortable sitting position and offers the  
following features:  
A stable base, such as five legs with casters. Make sure the  
casters are designed for the type of floor you have in your workspace, whether it is  
bare or carpeted.  
A height- and tilt-adjustment feature. It should be easy to adjust  
your chair height from 40 cm to 52 cm (15.5 inches to 20.5 inches) as measured from  
the top of the seat pan to the floor. If you are much taller or shorter than average, you  
may need a chair that can be adjusted beyond this range. Adjust your chair so that the  
work surface or keyboard tray is at elbow height and your feet are flat on the floor  
with your knees slightly bent below your hips. Ideally, the seat pan should be able to  
tilt both forward (minimum of 5 degrees) and backward (minimum of 10 degrees). If  
the chair has an adjustable seat pan, inclining the seat slightly forward will transfer  
some of the pressure from the spine to the thighs and feet. This will relieve pressure  
on your back.  
A curved seat edge. The front of the seat should be curved and finished in a  
“waterfall” edge.  
An adjustable back support in both height and forward and backward tilt.  
It is important that the backrest correctly supports the lower part, or lumbar curve, of  
the back.  
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A freely rotating swivel so you can move easily from side-to-side.  
Fully adjustable and padded armrests. The chair arms should not  
interfere with adjusting the chair or moving it close to your work surface.  
Your Work Surface  
Ideally, you should be able to adjust the height of your work surface.  
A simple way to ensure your work surface is at the correct height is to first adjust the  
height of the seat-pan of your chair. With your chair properly adjusted and your feet  
firmly on the floor, adjust the work surface height until your forearms are parallel to the  
floor when you have your fingers on the keyboard or other input device.  
Your Work Posture  
Sitting in one position for long periods can be uncomfortable. To minimize the potential  
for physical discomfort or injury, it's important that you maintain proper posture.  
Back: While sitting at your work surface, make sure your back is supported by the  
chair's backrest in an erect position or angled slightly backwards.  
Arms: Your arms should be relaxed and loose, elbows close to your sides, with  
forearms and hands approximately parallel to the floor.  
Wrists: Your wrists should be as straight as possible while using the keyboard,  
mouse or trackball. They should not be bent sideways, or more than 10 degrees up or  
down.  
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Legs: Your thighs should be horizontal or angled slightly downward. Your lower  
legs should be near a right angle to your thighs. Your feet should rest flat on the  
floor. If necessary, use a footrest, but double check that you have your seat height  
adjusted correctly before getting a footrest.  
Head: Your head should be upright or tilted slightly forward. Avoid working with  
your head or trunk twisted.  
Overall: Change your position frequently and take regular breaks to avoid  
fatigue.  
Setting Up Your HP Computing Equipment  
Make sure that all the elements of your HP computer system—monitor, document holder,  
keyboard, mice and other input devices, and headphones and speakers—are optimally  
arranged and adjusted to meet your personal requirements. The recommendations that  
follow will help you achieve this.  
Your HP Monitor  
It is important that your monitor screen be clean and positioned correctly to improve  
readability and help you work comfortably. Glare, high contrast, reflections, dirt and dust  
will interfere with what you see on the screen. The recommendations that follow can help  
you achieve a comfortable arrangement.  
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The top of your monitor screen should be at or slightly below eye level. Most HP  
monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen  
position.  
To avoid obscuring your view, the screen should be positioned perpendicular to your  
line of sight; that is, straight on.  
To avoid glare or reflection, try to position the monitor so the screen is at a right  
angle to your window rather than in front of it. If reflection or glare persists, tilting  
the screen forward may help.  
Maintain a comfortable viewing distance to the screen. Most people prefer a viewing  
distance of approximately 46 to 76 cm (18 to 30 inches), depending on monitor size.  
Character size and the amount of space available on the work surface can affect this  
distance.  
Text should be easy to read. To help ease eyestrain, adjust text attributes such as  
character size, spacing, and color. In addition, you will need to use the controls  
provided with your monitor to adjust the visual settings so that contrast and  
brightness levels are comfortable for you. High contrast and low brightness is usually  
the preferable combination.  
The monitor should be free from flicker. If the image on your screen is not stable, the  
monitor may require repair or adjustment.  
When possible, use a program that has a simple user interface, such as easily  
identifiable icons and pull-down menus. Also, screen information should be displayed  
in a structured and well-organized way.  
Monitor Use Specifications  
When viewing your monitor, your head should not be tilted more than 15 degrees  
forward.  
You should not have to look up more than 5 degrees above horizontal or down more  
than 30 degrees below horizontal for normal work tasks, such as typing or reading.  
Document Holders  
When keying in data from a hardcopy document, placing it in a document holder rather  
than on a flat surface will make it easier to read. The following recommendations should  
be observed when using a document holder:  
The document holder should be at approximately the same height and distance from  
your eyes as the screen, and as close to the monitor as possible to prevent neck  
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twisting. Some users prefer a document holder mounted to the monitor while others  
prefer the document holder positioned between the screen and keyboard.  
If the primary task is to view documents rather than using the monitor, the document  
holder may be placed directly in front of the keyboard with the monitor slightly to the  
side.  
To help reduce stress on your neck and prevent eye fatigue, try to minimize the  
movement of your head and eyes while using a document holder.  
Your HP Keyboard  
The proper positioning and use of your HP keyboard is important when using HP  
computing equipment. Be sure to observe the following recommendations to optimize  
your comfort and safety:  
We recommend you place your keyboard in front of the screen or document holder,  
whichever is viewed the most. Your HP keyboard has long cables so you can place it  
in the position that is most comfortable for you while you are using your system.  
Because HP keyboards vary in depth, you'll want to be sure that your work surface or  
keyboard tray has sufficient room to accommodate your model. The keyboard tray  
should be wide enough to hold both the keyboard and mouse or trackball: 66 to 71  
cm (26 to 28 inches).  
Your HP keyboard may have a kickstand that can be opened or closed to raise or  
lower the keyboard angle. If you are in the correct sitting position with your elbows  
at about the same level as the work surface, you may not need to use it. However, if  
your elbows are below the work surface, you may wish to use the kickstand to raise  
the back of the keyboard.  
An adjustable keyboard tray may be useful if you cannot adjust your chair or work  
surface to the proper height for typing. It should adjust in height from 64 to 76 cm  
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(25 to 30 inches) above the floor and tilt forward and backward to help you find the  
most comfortable position. Note that research has shown that there may be less  
muscle tension in shoulders and forearms with the keyboard tilted away from you.  
When using your HP keyboard, remember it takes very little pressure or force from  
your fingers to activate the keys. Improper typing style—the use of too much force—  
can place unnecessary stress on the tendons and muscles in your hands, wrists, and  
forearms.  
Make sure that your hands are in a neutral position when you use your keyboard. This  
means that your forearms, wrists, and hands should be in a straight line.  
The keyboard has a low profile to help prevent excessive bending of your wrists  
while typing. Literature suggests that you should not bend your wrists sideways or  
more than 10 degrees up or down. Keep your wrists straight by moving your entire  
hand and forearm over to use the function keys or numeric keypad.  
You may use a palm rest to help keep your hands and wrists in a comfortable and  
neutral position when you are not typing. Some HP keyboards come with an  
integrated palm rest. If you use a palm rest, see that it is rounded and padded, and  
flush in height with the front edge of the keyboard. Note that your palms—not your  
wrists—should rest on the palm rest. If you don't have a palm rest, try not to rest your  
wrists on a sharp edge, such as a work surface edge.  
Mice and Other Input Devices  
Various aspects of using mice and other input devices may increase your risk of  
discomfort or injury. If you connect an external mouse to your computer, observing the  
following recommendations may reduce that risk.  
As with the keyboard, try to keep your hand, wrist, and forearm in a neutral position  
while using your mouse or other input device.  
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When using a stylus or light pen with a graphics tablet, don't grip the stylus tightly.  
Keep your hand and fingers relaxed and try to maintain a neutral posture in your  
hand, wrist and forearm.  
If you use your thumb to rotate the ball on a trackball or spaceball, keep it in a  
relaxed, natural shape, and maintain a neutral posture in your hand, wrist, and  
forearm.  
Hold the mouse gently by draping your fingers over it. Keep your hand relaxed and  
fingers loose. Do not grip the mouse tightly.  
It takes very little pressure or force from your fingers to activate the buttons or scroll  
wheel on your mouse, scrolling mouse, trackball, or other input device. Using too  
much force can place unnecessary stress on the tendons and muscles in your hands,  
wrists, and forearms.  
If you are using a scrolling mouse, be sure to keep your fingers and hand in a relaxed,  
neutral position when activating the scroll wheel. Also, this type of mouse features  
software that can minimize the number of mouse movements or button clicks.  
When using a mouse, trackball, stylus and graphics tablet, or other input device,  
position it as close to the keyboard as possible, and keep it at the same level so you  
do not have to stretch while using it.  
Use a good quality mouse pad to enable the mouse to work most effectively and  
reduce unnecessary hand and wrist movements.  
Be sure to keep your mouse and trackball clean. Regular removal of accumulated dust  
and dirt helps ensure proper tracking and reduces unnecessary hand and wrist  
motions.  
Headphones and Speakers  
Listening to loud sounds for prolonged periods may permanently damage your hearing.  
To avoid discomfort from unexpected noise, always turn down the volume before  
connecting headphones or speakers to your HP equipment.  
When you put on the headphones, slowly increase the volume until you find a  
comfortable listening level, then leave the volume control in that position.  
Comfort and Safety Checklist  
These recommendations are drawn from the latest available international ergonomic  
standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988.  
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General  
Work Surface Height: Adjust either your seat height, work surface, or both,  
to position the work surface at approximately elbow height.  
Work Surface Arrangement: Make sure frequently used equipment is within  
easy reach. For example, if you are primarily using the keyboard, place it directly in  
front of you, not to the side. If you are primarily using the mouse, place it in front of  
your hand or arm. If you are using both a mouse and keyboard, place them both at the  
same work surface height and close together. If a palm rest is used, the height should  
be flush with the front edge of the keyboard. Other items, such as your telephone or  
notepad, also should be considered.  
Monitor: Place your monitor so that the top of the screen is at, or slightly below,  
eye level (up to 15 degrees).  
Head: Do not tilt your head forward by more than 15 degrees, and try not to turn  
your head toward the side.  
Back: While sitting at your work surface, make sure your back is supported by the  
chair's backrest in an erect position or angled slightly backwards.  
Arms: Make sure your arms and elbows are relaxed and loose, with your upper arm  
perpendicular to the floor or slightly forward. Keep your forearms and hands  
approximately parallel with the floor with elbows bent between 70 and 115 degrees.  
Keep your elbows close to your sides (less than 20 degrees away from your body).  
Legs: Your thighs should be horizontal or angled slightly downward. Your lower  
legs should be near a right angle to your thighs. Make sure there is sufficient room  
under the work surface for your legs.  
Feet: If after adjusting your chair you cannot rest your feet comfortably on the  
floor, use a footrest, preferably one that can be adjusted in height and angle.  
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Overall  
Look away from the screen from time to time to help reduce eyestrain. Focus on  
distant objects briefly, and blink periodically to lubricate your eyes. You also should  
have your eyes checked on a regular basis and ensure your eyeglass prescription is  
suitable for working on a monitor screen.  
Remember to occasionally shift position and move your body. Keeping your body in  
one position for long periods is unnatural and stressful. When prolonged work is  
required, take frequent short breaks. As a rule of thumb, a five- or ten-minute break  
every hour is a good idea. Short, frequent breaks are more beneficial than longer less  
frequent breaks. Data show that people who work for long periods of time without a  
break may be more prone to injury.  
Changing tasks frequently will help prevent muscle stiffness. Examples: alternating  
between keyboarding, reading, writing, filing, and moving around in your work  
environment, helps you maintain a relaxed posture. Occasionally stretch the muscles  
in your hands, arms, shoulders, neck, and back. You should stretch at least as often as  
you take brief task breaks—at least once every hour.  
Discomfort may be alleviated by using alternative ergonomic designs and accessories  
such as ergonomically personalized chairs, palm rests, keyboard trays, alternative  
input devices, prescription eyeglasses, anti-glare screens, and more. Seek additional  
information from the sources available to you, including your employer, doctor, local  
office supply store, and the information sources listed in the online version of  
Working in Comfort, which is preloaded on the hard disk of your HP computing  
equipment.  
Your HP Pavilion Notebook PC  
You can use your HP Pavilion Notebook virtually anywhere, anytime. The following  
recommendations should help you work more comfortably.  
Note that if you are using your portable computer as your primary computer, or using it  
for extended periods, you should use it with a full-size keyboard, monitor, and mouse.  
This will give your portable computer the adjustability and comfort features of a desktop  
unit. HP port replicators offer quick, easy connections to these devices. More information  
on how to prepare your workspace environment and set up your HP equipment is  
available in other sections of Working in Comfort with Your HP Computing Equipment.  
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Preparing Your Mobile Work Environment  
Use a chair that provides good support for your lower back. If an adjustable chair is  
not available, you can use a pillow or rolled-up towel to provide lower back support.  
Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile  
environment, you can do this by using a phone book or briefcase to support your feet.  
Adjust the height of either your work surface or chair to keep your arms in a neutral  
position. Your arms should be relaxed and loose, elbows at your sides, with the  
forearms and hands parallel with the floor.  
Position your notebook computer display to minimize glare and reflection. For  
example, on an airplane, lower the window shade, or in a hotel room, draw the  
curtains. You also should maintain a comfortable viewing distance, approximately 40  
to 60 cm (16 to 24 inches). Adjust the angle of your display to help keep your head  
angled slightly downward in a comfortable position.  
Using Your Mobile Computer  
Position the computer so your wrists and hands are in a neutral position. Your wrists  
should be as straight as possible and should not have to bend sideways or more than  
10 degrees up or down. If your notebook computer does not have a built-in palm rest,  
you can use a rolled-up towel.  
Try to type as lightly as possible. The notebook keyboard requires little force to  
activate.  
Take frequent, short rest breaks. This is especially important in a mobile computing  
environment.  
Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds).  
When traveling, be sure to carry your computer properly to minimize strain on your  
body. Shift the bag containing your notebook equipment frequently between your left  
and right hands and shoulders.  
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Caring for Your Computer  
Caring for Your Computer  
The following are recommendations for maintaining your computer during everyday use,  
as well as preventing potential physical damage or data loss.  
To protect your hard disk drive  
Hard disk drives, as well as other internal components, are not indestructible and can be  
damaged by inappropriate handling and operation.  
Avoid bumps or jolts.  
Do not operate the computer while traveling over bumpy terrain.  
Suspend or shut down the computer before transporting it. This turns off the hard  
drive. A drop of a few inches onto a rigid surface while the hard drive is operating  
could cause loss of data or damage to the drive.  
Carry the computer in a padded case to protect against bumps and jolts.  
Set down the computer gently.  
To take care of your computer  
Provide adequate ventilation around the computer. Ensure that the computer is sitting  
on a flat surface, so that air is able to flow underneath the unit.  
Be sure to suspend or shut down the computer before putting it in a carrying case or  
other enclosed space.  
Do not pick up or carry the computer by the display.  
Do not use the computer outside in the rain or snow (inclement weather) or in any  
extremes of temperature or humidity.  
To safeguard your data  
Do not touch the touch pad or activate any other device that interrupts operation  
while the system is starting or stopping.  
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Caring for Your Computer  
Back up your work regularly. Copy files to floppy, tape or network drives.  
Use a virus-scanning program, such as the included VirusScan, to check the integrity  
of your files and operating system. Since new viruses appear frequently, you will also  
want to update the program’s virus definitions from time to time; updates are on the  
Web at www.networkassociates.com.  
Check your disk using the scandisk utility.  
To extend the life of the display  
Observe the following guidelines to extend the life of the backlight in the computer  
display.  
When working at your desk, connect an external monitor and turn off the internal  
display (Fn+F12).  
If you are not using an external monitor, set the Turn off monitor timeouts (for both  
AC and battery operation) to the shortest comfortable interval.  
Note  
There are two types of LCD display available when you buy your Pavilion Notebook  
PC: HPA (high-performance addressing) and TFT (thin film transistor). HPA uses a  
passive-matrix technology that produces better contrast than conventional LCD  
displays. TFT, an active-matrix technology, is somewhat more expensive; it provides a  
crisper, brighter display that is visible from a greater angle.  
To get the most from your batteries  
Do not leave batteries unused for long periods of time. If you have more than one,  
rotate them.  
If you normally use AC power, make a practice of at least once a week using the  
battery as your power source.  
Unplug the AC adapter when the computer is not in use.  
To preserve the life of a battery, be sure to charge the battery regularly.  
For long-term storage, the battery must be charged at 20–50% to minimize capacity  
loss by self-discharge and to avoid deterioration of battery performance.  
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Using the Pavilion Notebook PC  
Caring for Your Computer  
To clean your computer  
You can clean the computer with a soft cloth dampened either with clean water or with  
water containing a mild detergent.  
Do not use an excessively wet cloth or allow water inside the case.  
Do not use any abrasive cleaners, especially on the display. Do not apply any cleaner  
directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe  
the display.  
You can clean the keyboard with a vacuum cleaner to remove accumulated dust.  
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Managing Power Consumption  
Managing Power Consumption  
When you are not using your computer, you will want to maximize battery operating  
time without compromising performance. It is not necessary to turn the computer off in  
order to reduce power consumption and extend battery life.  
With Windows 98 SE and Windows ME, Advanced Power Management (APM)  
provides both manual and automated tools for reducing power consumption.  
Power management options can be set to occur automatically, based on timeout  
values that you have entered.  
Power management options may be invoked manually at any time by pressing the  
appropriate key. See “To use manual power management”.  
To use automated power management  
System standby, monitor, and hard disk timeouts automatically occur based on the values  
set in the Power Management Properties window (Power Options Properties in Windows  
ME). The following tables describe the power management timeouts you can set in  
Windows.  
Turn off monitor  
Turns off the display. This not only  
conserves battery power, but also extends  
the life of the display.  
Action  
No activity of the keyboard or mouse for  
the specified interval.  
When  
Press any key or move the pointer to  
return to your current session.  
Resume  
Turn off hard disks  
Turns off only the hard disk drive. This is  
Action  
usually set to occur shortly after the  
monitor is turned off.  
No hard disk access for the specified  
interval.  
When  
Press any key or move the pointer to  
return to your current session.  
Resume  
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Managing Power Consumption  
System standby  
Turns off the display and hard disk drive to  
conserve battery power. Saves current  
Action  
session to RAM.  
No activity of the keyboard or mouse, no  
disk drive access, and no port (serial,  
parallel, and IR) activity for the specified  
interval.  
When  
Press the blue power button to return to  
your current session.  
Resume  
A message box appears 15 seconds before system standby takes effect. This allows you  
to stop the process and save your work if you have not recently done so. (In Windows 98  
and ME, there is no difference between Standby and Suspend.)  
CAUTION  
Make a habit of saving your work before allowing your computer to go to system  
standby. If there is an interruption in power while the computer is in standby,  
information that has not been saved will be lost.  
You can also create power schemes which will automatically shut down the computer  
components after a specified period of non-use. Define these schemes so that they best  
support the ways in which you use your Pavilion Notebook.  
To set power management properties:  
1. Click Start, Settings, Control Panel, Power Management (Power Options in Windows  
ME). For details see Windows help.  
2. If you don’t want a particular timeout to occur, set the value to Never.  
3. Click Apply to activate your changes without closing the window.  
–or–  
Click OK.  
To use manual power management  
You can shut down your computer manually whenever you need to with any of the  
following three levels of shutdown.  
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Managing Power Consumption  
System standby  
Turns off the display and hard disk drive.  
Action  
Saves current session to RAM.  
Fn+F3 or Fn+F4 or Start, Shut Down,  
Standby.  
When  
Press the blue power button to return to  
your current session.  
Resume  
System standby can also occur automatically when the timeout setting in the Power  
Management Properties window is reached. (In Windows 98 and ME, there is no  
difference between Standby and Suspend.)  
Hibernate  
Saves the current session to disk, then  
shuts down. Provides maximum power  
savings while still allowing you to recover  
the current session. In order to assure  
maximum power savings, the timeout  
setting in the BIOS Setup Utility has been  
set to the default of 20 minutes.  
Action  
Press Fn+F5.  
When  
Press the blue power button to recover your  
current session. This takes several  
seconds.  
Resume  
Hibernate can also occur automatically when:  
Battery power reaches a critically low level (see “To respond to a low-battery  
warning” on page 57).  
The timeout setting in the BIOS Setup utility is reached (default is 2 hours after  
System standby occurs).  
Off  
Turning off your computer provides  
maximum power savings. The current  
session is not saved and unsaved data will  
be lost.  
Action  
Start, Shut Down, Shut down.  
When  
Press the blue power button to start a new  
session. This will take several seconds.  
Resume  
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Managing Power Consumption  
Sometimes the system stops responding and you are not able to turn off the computer as  
described above. To recover, use the following in the order listed.  
If you are unable to access the Start menu, you can turn off the system by pressing  
and holding the blue power button for 4 seconds.  
If holding the blue power button fails, insert a pin or straightened paper clip into the  
system-off button on the bottom of the computer (see “Bottom view” on page 16).  
Note  
When the system hibernates as a result of a critically low battery, you will find when  
resuming that all your data has been saved but that some functions may be disabled. To  
resume normal operation, restore power (by connecting AC power or installing a  
charged battery), perform a full shutdown, and then restart the computer.  
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Using Battery Power  
Using Battery Power  
To check the battery status  
From the battery status light  
The battery status light (second from left) reports the following information:  
Green  
Orange  
Red  
AC attached—battery full  
AC attached—battery charging  
AC attached—battery will not accept charge  
From the Windows taskbar  
The System Tray on the Windows taskbar includes a power icon that allows access to  
more detailed battery status information. The icon looks like a battery when AC is not  
connected.  
Place pointer over the power icon to display a percentage of remaining time.  
Right click the power icon to view the options for displaying power information.  
Left click the power icon to display a menu of the available power schemes.  
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Using Battery Power  
To respond to a low-battery warning  
The computer automatically alerts you when the battery power drops to a critically low  
level. First you will hear a high-pitched beep. Then, if you have not taken restorative  
action within a short time, the system hibernates.  
You won’t be able to turn the computer on again until you restore power by one of the  
following actions:  
Plug in the AC adapter (see “To connect AC power”).  
–or–  
Replace the battery with one that is charged (see “To install the battery”).  
Note  
If you plug in the AC adapter, you can continue to work while your battery recharges.  
To optimize battery operating time  
Plug in the AC adapter, especially while using the CD-ROM or DVD drive, the  
floppy disk drive, or any external connections such as a PC Card or a modem.  
If you have an I/O PC Card—that is, a PC Card having an external connection, such  
as a network card—remove it when you’re not using it. Some I/O cards use  
significant power, even while they’re inactive.  
If you work with an application that uses the serial port or an I/O PC Card, exit the  
application when you have finished using it.  
Turn off the CD player when you are not using it.  
See “Managing Power Consumption” on page 52 for other ideas about reducing  
power consumption while the computer is not in use.  
For a model with a dual-speed processor, use the lower speed on battery power (see  
“To control the processor speed” on page 57). The default settings conserve battery  
power.  
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Using Battery Power  
To control the processor speed  
If your computer contains a high-speed Pentium III processor with Intel SpeedStep  
Technology, you can change settings that control the processor speed. If the taskbar  
contains an Intel SpeedStep Technology icon, your computer has this feature.  
With the default settings, the processor speed changes automatically according to the  
power source (ac adapter or battery). The lower speed uses power more efficiently and is  
normally used when the computer is running on battery power.  
Automatic Speed Changes  
If you reboot the computer with the ac adapter plugged in, the processor starts at high  
speed. If the computer is on battery power, the processor starts at low speed.  
If you unplug the ac adapter while the computer is running or suspended, the  
processor changes to low speed.  
If you plug in the ac adapter while the computer is running or suspended, the  
processor changes to high speed.  
Changing Speed Settings  
To set the speed used by the processor at boot, or to disable the dual-speed feature,  
change the Intel SpeedStep Technology setting in BIOS Setup in the Power menu.  
For information on how to run BIOS Setup, see the Tips and Troubleshooting file on  
the HP notebook Web site, www.hp.com or www.europe.hp.com (European mirror).  
To set the speed used by the processor while Windows is running, double-click the  
Intel SpeedStep Technology icon in the taskbar or use the Control Panel Power  
Options icon (Power Management in Windows 98).  
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Making Connections  
Using Your Modem  
Using Your Modem  
By connecting your modem to a telephone line, your PC can communicate with other  
computers throughout the world. You can explore the Internet, send and receive e-mail  
messages, and use your PC to send and receive faxes. Your Pavilion PC contains several  
software programs that work with your modem:  
Internet Explorer, for browsing the World Wide Web  
Outlook Express, for sending and receiving e-mail messages  
QuickLink III, for sending and receiving faxes  
eFax, a link to a Web site that allows you to receive faxes at your existing e-mail  
address  
The computer comes with a high-velocity V.90 K56flex™ modem. This modem allows  
you to connect to any Internet Service Provider (ISP) that has K56flex or V.90  
interoperable modems. Check with your ISP for a list of telephone numbers that support  
K56flex and/or V.90. In most cases, the V.90 phone number will be the same as the  
K56flex number.  
Note that the maximum speed for faxing is 14.4Kbps. Even though the modem is capable  
of downloading at 56Kbps using K56flex technology, your ISP may not operate at this  
speed or support this technology. Please check with your service provider for information  
on its capabilities. Furthermore, download transmission rates depend on the condition of  
the telephone line.  
To sign up with an Internet Service Provider  
Before you can connect to the Internet, you need to set up an account with an Internet  
Service Provider. The notebook comes with wizards to help you locate and sign up with  
an ISP in your area. If you have an existing provider you’d like to continue using, you  
can use these same wizards to enter your account information.  
1. Connect the included telephone cord to the built-in modem. If you prefer, you can  
instead use a PC Card modem or an external modem to connect to an Internet Service  
Provider.  
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Using Your Modem  
2. Double-click the Easy Internet Signup icon on the desktop. This will launch an  
Internet setup wizard, which will help you locate an Internet service provider in your  
area.  
or−  
Click Start, Programs, Online Services and select one of the listed providers. This  
begins the registration process for the online provider you have chosen.  
To connect to the Internet  
After you have signed up with an ISP, you can connect to the Internet. Choose one of the  
following:  
If you signed up with AOL, double-click the AOL icon on the desktop.  
-or-  
If you signed up with another ISP, double-click the Internet Explorer icon on the  
desktop, and then click the Connect button in the Dial-up Connection window.  
When you are successfully connected to the Internet, you’ll see a connect icon (two  
connected computers) next to the clock on the taskbar. You are now ready to explore the  
Internet! To go to a specific Web site, enter the address (for example, www.hp.com) in  
the browser’s Address field. To search for information on the Web, you can use the  
browser’s Search tool and enter the word or phrase you are looking for.  
Using AOL as your ISP  
When you use AOL as your Internet Service Provider, you can access the Internet only  
with AOL's own software; you can’t use a standard browser like Internet Explorer. As a  
result:  
You cannot view Web sites by clicking on links (such as those in the electronic  
User’s Guide that link to the HP notebook Web site).  
You cannot go to a website by entering the address in Windows Explorer.  
You cannot use the eFax icon on the desktop.  
If you try to access the Internet without using the AOL software, the Easy Internet  
Signup software automatically launches, asking you to sign up for an ISP. In that case,  
cancel the program and launch AOL.  
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Making Connections  
Using Your Modem  
To disconnect from the Internet  
You remain connected to the Internet until you shut down the computer, disconnect the  
phone line from the computer, or give a command to hang up the connection.  
To disconnect from AOL, use the Sign Off menu.  
To disconnect from other ISPs, double-click the connect icon (two connected  
computers next to the clock) on the taskbar, and click Disconnect.  
To send and receive e-mail  
The steps for sending and receiving e-mail depend on your Internet provider. If you are  
using AOL, e-mail services are part of your AOL service. For other ISPs, you can use  
Outlook Express (included with your computer) or an e-mail system of your choice. This  
section includes instructions for using Outlook Express.  
To start Outlook Express  
1. Double-click the Outlook Express icon on the desktop.  
2. If you are not currently connected to the Internet, the Dial-up Connection window  
appears. Choose Connect to connect to the Internet.  
To send an e-mail message  
1. Start Outlook Express.  
2. Click the New Mail tool on the toolbar.  
3. Fill in the information in the New Message window.  
4. When you’re finished, click the Send button.  
To receive e-mail messages  
1. Start Outlook Express.  
2. Click the Send/Recv tool on the toolbar to have Outlook deliver new messages.  
3. Click the Inbox folder to view the list of messages. Unread messages appear bold on  
the screen.  
4. To view a message, click it once. (Or double-click to view the message in its own  
window.)  
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Using Your Modem  
To send and receive faxes  
The modem and QuickLink III fax software included with your Pavilion PC enable you  
to use the computer to send and receive faxes.  
To start QuickLink III  
Click Start, Programs, QuickLink III, QuickLink III.  
The first time you start QuickLink, the Setup Wizard launches, stepping you through the  
process of setting options and customizing the program for your personal use. Follow the  
onscreen instructions. If you’re unsure which setting to choose, accept the default choice.  
Sending a Fax  
There are two ways to compose a fax. You can type a message in QuickLink III, or you  
can fax a file from any program that can print.  
To send a fax composed in QuickLink III  
1. Start QuickLink III.  
2. Click the QuickFax tool on the QuickLink III main window toolbar.  
3. Enter the fax number and the recipient’s name and company.  
4. Type the message body in the QuickFax Note area.  
5. Click Send Fax.  
To fax a file  
Software programs that can print can also send faxes. To send a fax, change the selected  
printer (in the Print dialog box) to QuickLink III, and then print as you normally do.  
Receiving Faxes  
QuickLink III also has the ability to receive, view, and print faxes. By default, faxes are  
automatically received when the QuickLink III program is running in an open or  
minimized window. To see if you have received any new faxes, look at the status box in  
the main QuickLink III window.  
To receive a fax manually  
1. When a fax call is coming in, choose Start on the QuickLink III menu bar.  
2. Choose Manual Fax Receive.  
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Using Your Modem  
To view and print a fax  
1. In QuickLink III, click the Fax Viewer tool on the toolbar.  
2. Click Yes to view the fax now.  
3. Click the printer icon to print the fax on the selected printer.  
4. To see the next new fax, click the Next Fax button.  
To select modem modes  
If you have trouble connecting with your internal modem to other modems, you can try  
forcing the internal modem to certain modulations and connect rates. To select a  
modulation, use the +MS command. In addition to selecting the modulation, this  
command allows you to enable or disable automode and specify the lowest and highest  
connection rate. The format of the command is as follows:  
+MS= <mode>,<automode>,<min_rate>,<max_rate>  
The +MS command should be used as part of the modem initialization sequence in your  
communications program.  
The following table indicates the mode value to use for each supported modulation as  
well as the possible rates that can be used for each modulation.  
<mode>  
Modulation  
v.21  
Possible Rate (bps)  
0
300  
1
v.22  
1200  
2
v.22bis  
v.23  
2400, 1200  
3
1200, 300  
9
v.32  
9600, 4800  
10  
11  
v.32bis  
v.34  
14400, 12000, 9600, 7200, 4800  
33600, 31200, 28800, 26400, 24000, 21600, 19200,  
16800, 14400, 12000, 9600, 7200, 4800, 2400  
17  
64  
X2, v.90  
Bell 103  
57,333–33,333  
300  
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Using Your Modem  
For example, to force the internal modem to connect with the V.34 modulation:  
1. Click Start, Settings, Control Panel.  
2. Double-click Modem.  
3. Click Properties.  
4. Click the Connection tab.  
5. Click Advanced.  
6. In the “Extra settings” field, type AT+MS=11 and click OK.  
Most Windows modem applications use the modulation command in the “Extra settings”  
field as part of the modem initialization.  
The following table lists the other +MS parameters along with the acceptable values for  
each parameter.  
Parameter  
Acceptable Values  
<automode>  
0 (Automode Disabled)  
1 (Automode Enabled)  
<min_rate>  
<max_rate>  
300 to 33600  
300 to 33600  
To force a maximum rate, set the minimum rate to the same value as the maximum value.  
NOTE  
Many countries impose a blackout period after a modem repeatedly fails to connect to a  
service provider. The number of failed attempts and the period of time you must wait  
differ from country to country. Check with your telephone company for more  
information.  
To dial in France and Spain  
If you purchased your computer in Spain, the pulse dialing feature is disabled. Because  
Loop Disconnect is not certified for your modem in Spain, you should use tone dialing  
connections only.  
In order to access the MiniTel system in France, you will need the latest modem driver  
and MiniTel emulator software. The modem driver is available for download from the  
technical support area on the HP Pavilion Notebook Web site  
(http://www.hp.com/notebooks). Some Pavilion Notebook PCs include the TimTel Light  
software; if your PC does not include TimTel Light, you must purchase the emulator  
software separately.  
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Making Connections  
Connecting PC Cards  
Connecting PC Cards  
The PC Card slots are available for storing data and expanding the communication  
capabilities of the Pavilion Notebook. The Pavilion supports standard Type I, II, and III  
PC Cards (PCMCIA and CardBus). You can use two Type I or II cards or one Type III  
card.  
To insert a PC Card  
1. Hold the card with its face up and its connector holes toward the card slot.  
2. Slide the PC Card into the slot until it is flush with the Pavilion.  
To remove a PC Card  
CAUTION  
Do not remove a PC Card while the computer is reading or writing data. If you do, you  
could lose data, or the computer could stop responding.  
1. Click the PC Card indicator in the taskbar, then click Stop. This protects your data  
and avoids unexpected problems. You can restart the card by removing it, then  
inserting it again.  
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Connecting PC Cards  
2. Flip the eject button out, so that it is sticks out from the side of the computer.  
3. Press the eject button to eject the PC Card.  
To reestablish network connection after resume  
When you are using a network PC card, it is possible that you will lose network  
connection after a Resume operation. If this occurs:  
1. Stop the network PC card:  
Double-click on the PC card icon in the lower right of your screen.  
In PC Card Properties, select your network card.  
Click Stop.  
2. Remove the PC card.  
3. Insert the PC card again to reestablish network connection.  
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Connecting External Components  
Connecting External Components  
External components such as a printer, mouse, monitor, or keyboard may be connected  
directly to your computer. However, if you have purchased the optional port replicator,  
you can use it to connect external components without disconnecting them each time you  
wish to use the computer on the road.  
To identify the ports  
Using the ports on the rear of the computer or on the port replicator, the following  
external components are readily connected. Table numbers refer to a callout number on  
the figures.  
Port location on  
Component  
Printer (parallel)  
Printer (infrared)  
Printer (serial)  
Monitor  
Pavilion  
Port replicator  
11  
1
6
--  
2
10  
12  
13  
13  
14  
--  
3
PS/2 mouse  
PS/2 keyboard  
USB device  
Infrared device  
Speakers  
8*  
8*  
7
6
4
16  
17  
15  
Microphone  
Audio-in  
5
--  
* You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your  
Pavilion.  
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Connecting External Components  
Pavilion Notebook ports  
1
2
3
4
5
6
7
8
9
Parallel port  
Serial port  
VGA port (external monitor)  
Audio out (external speaker)  
Microphone jack  
Infrared port  
USB port  
PS/2 port  
AC adapter jack  
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Connecting External Components  
Port replicator ports  
9
Serial port  
10 Parallel port  
11 VGA port (external monitor)  
12 PS/2 ports (2)  
13 USB ports (2)  
14 Audio In  
15 Audio Out (external speaker)  
16 Microphone jack  
17 AC adapter jack  
To use the port replicator  
With the optional port replicator, you can connect external components without  
disconnecting them each time you wish to use the computer on the road.  
To connect to the port replicator  
1. Plug in the AC adapter, then connect the AC adapter to the rear of the port replicator.  
Make sure that the AC status light is on.  
2. Align the computer with the locator pins on the port replicator, as shown.  
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Connecting External Components  
3. Press down until the computer clicks into place. Make sure that the dock status light  
is on.  
4. Open the computer and press the blue power button to turn it on.  
After the computer is turned on, you can close the lid while it is running.  
When you dock your computer in a port replicator, it automatically turns on (or  
resumes). If you prefer, you can change this setting using the BIOS Setup Utility:  
1. Restart the computer, and press F2 at the HP Invent logo to enter the BIOS Setup  
Utility.  
2. Tab to the Power menu.  
3. If the Auto Turn on Dock field has a check next to it, click on it to remove the check.  
4. Exit the BIOS Setup Utility.  
To disconnect from the port replicator  
1. Press down on the two release tabs on the port replicator, as shown.  
2. Lift the computer from the port replicator.  
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Connecting External Components  
To connect a printer (or other parallel device)  
The parallel port uses a standard 25-pin connector, most commonly used for connecting  
dot-matrix, ink-jet, and laser printers. You may also use it to connect a parallel Zip drive.  
Connect the parallel printer cable or other parallel cable to the parallel port.  
Note  
If you connect a Zip drive to the parallel port, you can enhance its performance by  
installing the accelerator that is supplied with your Zip drive.  
To connect an external keyboard or PS/2 mouse  
The 6-pin PS/2 port allows you to attach an external keyboard or a PS/2–compatible  
mouse to the computer. While an external PS/2 mouse is connected, the touch pad is  
normally disabled. The Pavilion Notebook provides one PS/2 port; the optional port  
replicator provides two PS/2 ports.  
Plug the mouse or keyboard PS/2 cable into the PS/2 port on the computer.  
To connect both a mouse and keyboard, use the HP F1469A Y adapter.  
To connect a device that has a PC-type jack, first connect its cable to an adapter cable  
with a PS/2 jack.  
Note  
To use hot keys from an external keyboard, substitute CTRL+ALT for the computer Fn  
key. For example, to access Fn+F2, press CTRL+ALT+F2.  
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Making Connections  
Connecting External Components  
To connect a USB device  
Universal serial bus (USB) provides a bidirectional serial interface for adding peripheral  
devices such as game controllers, serial and parallel ports, and scanners on a single bus.  
The Pavilion Notebook provides one USB port; the optional port replicator provides two  
USB ports.  
Attach the USB cable to the USB port. Windows automatically recognizes the USB  
device. Some USB devices can be connected to the computer in series—this is called  
a daisy-chain connection.  
Note  
If you have problems making this connection, contact the vendor of the peripheral  
device, as well as the HP Web site, for the latest versions of the USB drivers. The USB  
technology is dynamic and continues to develop.  
To connect audio devices  
There is a built-in microphone located just below the computer display. You can use it to  
record voice, sound, and music. You can also plug in a stereo input source (such as a CD  
player), an external microphone, external speakers or headphones.  
Attach the audio cable to the corresponding audio port.  
Note  
When you plug a device into the microphone-in port, the built-in microphone  
automatically turns off. When you plug a device into the speaker-out port, the built-in  
speakers automatically turn off.  
To use an external monitor  
Connecting an external monitor  
1. From the Start menu, shut down the computer.  
2. Connect the monitor cable from the monitor to the VGA port on the rear of the  
computer or on the port replicator.  
3. Connect the monitor to a power source and turn it on.  
4. Press the blue power button to turn on the computer.  
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Making Connections  
Connecting External Components  
Switching the display to the external monitor  
Close the computer lid.  
–or–  
Press Fn+F12 (or CTRL+ALT+F12 on an external keyboard) to cycle through the  
display options: Pavilion Notebook display, external monitor, both.  
Adjusting monitor resolution  
1. Click Start, Settings, Control Panel, Display.  
2. On the Settings tab, adjust the Screen area.  
Using dual display mode  
You can extend the desktop by connecting an external monitor to your Pavilion  
Notebook. With Windows 98 SE and Windows ME, the dual display control panel is  
already installed.  
Dual display mode requires that your computer display be set as shown in the table  
below. Click Start, Settings, Control Panel, Display, Settings Tab to adjust these settings.  
Pavilion Notebook  
screen  
Screen area  
Colors  
12-inch  
800×600 pixels  
256 colors or  
High Color (16 bit)  
14-inch  
800×600 pixels  
1024×768 pixels  
256 colors  
1. Set your Pavilion Notebook display settings according to the table above.  
2. Click the Start Button and select Shut down.  
3. Connect the monitor cable from the monitor to the VGA port on the rear of the  
computer or on the port replicator.  
4. Connect the monitor to a power source and turn it on.  
5. Press the blue power button to turn on the computer. Windows will detect the second  
monitor and attempt to load the proper display driver. Follow the onscreen  
instructions.  
6. Click Start, Settings, Control Panel, Display, Settings Tab. Position the second  
monitor to the right or left of your Pavilion Notebook display to match your monitor  
location.  
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Making Connections  
Connecting External Components  
7. Make sure that the Settings box “Extend my Windows desktop onto this monitor” is  
checked.  
You can change the Screen area and Colors settings for the second monitor by selecting  
Display #2. These settings can be different from your Pavilion Notebook display settings.  
There are a few limitations with dual display mode:  
Settings cannot be changed on the second monitor if DirectDraw is enabled—for  
example, if video is playing—since the display driver cannot reallocate the display  
memory for dual display support.  
Under dual display mode, only the software cursor can be used. There is no hardware  
cursor available under Virtual Refresh mode.  
Games that use the DirectDraw API cannot run in dual display mode. You will be  
prompted to disable the second monitor before running the game.  
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Configuring and Expanding Your Computer  
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Configuring and Expanding Your Computer  
Configuring the Pavilion Notebook with the BIOS Setup Utility  
Configuring the Pavilion Notebook with the BIOS Setup Utility  
The BIOS (Basic Input and Output System) Setup utility is a menu-driven utility that  
enables you to make changes to the system configuration and tailor the operation of your  
notebook to your individual work needs.  
The settings made in the BIOS Setup utility control the hardware and therefore have a  
fundamental effect on how the Pavilion Notebook operates.  
This page describes the BIOS Setup utility menus and options in detail.  
To run the BIOS Setup utility  
1. Close all applications, then shut down Windows and restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. The pointing devices are not active in the BIOS Setup utility. Press the RIGHT and  
LEFT arrow keys to move among menus. Press the DOWN and UP arrow keys to  
move among options in a menu. Press F5 or F6 to move through values for the current  
option or press ENTER to display a list of choices. See the tables below for more  
information.  
4. After you select the options you want, press F10 or use the Exit menu to exit the BIOS  
Setup utility.  
If the settings cause a conflict between devices during reboot, the system prompts you to  
run BIOS Setup, and the conflicting settings are marked.  
Main Menu  
Default  
BIOS Revision  
Shows the current BIOS version.  
Detected automatically.  
System Time  
System Date  
Diskette A  
Sets the time using 24-hour format.  
Values set take effect immediately.  
Sets the date using mm/dd/yyyy  
format.  
Sets the floppy drive type.  
Floppy disk drive type detected  
and set automatically.  
Primary Master  
Sets the hard disk drive type and  
various parameters.  
Hard disk drive detected and set  
automatically.  
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Configuring the Pavilion Notebook with the BIOS Setup Utility  
Secondary Master  
Display Device  
Sets the CD-ROM drive type and  
various parameters.  
CD-ROM drive detected and set  
automatically.  
Switches between the built-in display  
(LCD), an external display (CRT) if  
attached, and both.  
LCD/CRT  
PS/2 Pointing  
Devices  
Enables or disables the pointing  
devices.  
Internal pointing device and  
external PS/2 mouse are enabled  
ZV Port  
Sets whether zoomed video function  
is enabled, to connect from a PC  
card to a VGA controller.  
Disabled  
Quiet Boot  
When enabled, hides summary of  
power-on self-test and messages  
during boot.  
Enabled  
System Memory  
Shows the system memory size.  
Shows the extended memory size.  
640KB  
Extended Memory  
Detected automatically.  
Advanced Menu  
Default  
Serial port  
Sets how the serial port is configured  
by the BIOS (specified or automatic).  
Enabled  
Base I/O  
address  
Sets the I/O address and interrupt.  
3F8 IRQ4  
Disabled  
IrDA port  
Sets how the infrared port is  
configured by the BIOS (specified or  
automatic).  
Mode  
When IrDA port is enabled, sets the  
hardware to support SIR (Standard  
IR) or FIR (Fast IR) infrared  
communications. (Driver installation  
is required.)  
SIR  
Base I/O  
address  
When IrDA port is enabled, sets the  
I/O address and interrupt.  
2F8 IRQ3  
DMA 3  
DMA channel  
When Fast IR mode is enabled, sets  
the DMA channel.  
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Configuring the Pavilion Notebook with the BIOS Setup Utility  
Parallel Port  
Mode  
Sets how the parallel port is  
configured by the BIOS (specified or  
automatic).  
Enabled  
Sets the port to output only, bi-  
directional, ECP mode, or EPP  
mode.  
ECP mode  
Base I/O  
address  
Sets the I/O address.  
378 IRQ7  
DMA 0  
Both  
DMA channel  
When ECP mode is enabled, sets the  
DMA channel.  
Local Bus IDE  
Adapter  
Enables the primary (hard drive) and  
secondary (CD-ROM drive)  
controllers.  
Floppy disk  
controller  
Enables the floppy disk drive.  
Enabled  
Disabled  
CPU Serial  
Number  
Controls detection of processor serial  
number.  
Security Menu  
Default  
User Password Is  
Shows if a user password is set.  
Clear  
Supervisor  
Password Is  
Shows if a supervisor password is  
set.  
Clear  
Set User Password  
Press ENTER to set, change, or  
clear user password. Password  
length can be no longer than 8  
characters, 0-9, A-Z.  
Set Supervisor  
Password  
Press ENTER to set, change, or  
clear supervisor password. This  
password protects BIOS Setup  
settings.  
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Configuring the Pavilion Notebook with the BIOS Setup Utility  
Password on boot  
Sets whether a user password is  
Enabled  
required when the computer boots.  
Power (APM) Menu*  
Default  
PM Control  
Disables power management, or  
enables it either always or when on  
battery power only.  
Battery Powered Only  
Power Savings  
Sets the combination of power  
management features for your  
usage. (Choose Customize if you  
want to set any of the Timeout  
options.)  
Maximum Battery Life  
Standby Timeout  
Suspend Timeout  
Hibernate Timeout  
Sets the period of inactivity after  
which the computer goes from On to  
Standby power mode.  
2 minutes  
2 minutes  
2 hours  
Sets the period of inactivity after  
which the computer goes from  
Standby to Suspend power mode.  
Sets whether the computer goes  
from Suspend to Hibernate power  
mode after the indicated period of  
inactivity.  
Hard Disk Timeout  
Video Timeout  
Sets the period of inactivity after  
which the hard disk stops spinning.  
15 seconds  
Off  
Sets the period of user input device  
inactivity after which the screen is  
turned off.  
Auto-turn-on on  
Dock  
When enabled, the system turns on  
or resumes automatically when  
docked.  
Enabled  
Lid Switch Mode  
Sets the power mode for when the lid  
is closed. LCD panel can be turned  
off or the system can enter suspend  
mode.  
Turn Off LCD  
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Configuring the Pavilion Notebook with the BIOS Setup Utility  
Power Button  
Mode  
Sets the action (Suspend or Off) of  
the blue power button when pressed  
for less than 4 seconds.  
Suspend  
Off  
Resume on  
Modem Ring  
Sets whether the system resumes  
from Suspend if a ring signal is  
received.  
Resume on Time  
Resume Time  
Cooling Control  
Boot Menu  
Sets whether the system resumes  
from Suspend at a defined time of  
day.  
Off  
Sets the 24-hour time when the  
system resumes from Suspend if  
enabled.  
Sets mode for reduction of CPU  
temperature to Silence (less cooling)  
or Performance (more cooling).  
Performance  
Default  
Diskette Drive  
Hard Drive  
CD-ROM/DVD  
Drive  
Shows the order of boot devices.  
Move the entries to change the order.  
1. Diskette Drive 2. Hard Drive  
3. CD-ROM/ DVD Drive  
Exit Menu  
Exit Saving  
Changes  
Saves Setup changes to CMOS,  
exits, and reboots.  
Exit Discarding  
Changes  
Discards Setup changes since last  
save, exits, and reboots. Does not  
affect security, date, or time changes.  
Load Setup  
Defaults  
Restores default settings, stays in  
Setup. Does not affect security, date,  
or time changes.  
Discard Changes  
Save Changes  
Discards Setup changes since last  
save, stays in Setup. Does not affect  
security, date, or time changes.  
Saves Setup changes to CMOS and  
stays in Setup. Security settings are  
saved when changed.  
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Configuring and Expanding Your Computer  
Installing RAM modules  
Installing RAM modules  
The Pavilion Notebook provides an optional memory expansion slot for installing up to  
two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not  
supported.  
Your computer’s computer chips are extremely static-sensitive. Static electricity can  
permanently damage computer chips. Carefully read the following caution information.  
CAUTION  
Handle the RAM module only by its edges. Otherwise, you may damage the module  
due to electrostatic discharge. Static electricity can permanently damage computer  
chips. It is therefore important to discharge the static electricity from your body  
before installing the memory module. Discharge your body’s electricity by touching  
the metal shielding around the connectors on the rear of the computer.  
You’ll need a small Phillips screwdriver to complete this procedure.  
1. Click the Start Button and select Shut down.  
2. Unplug the AC adapter, if present, and remove the battery.  
3. Remove the RAM expansion cover located on the bottom of the computer using a  
Phillips screwdriver.  
4. Insert the RAM expansion module into the connector at about a 30° angle until it’s  
fully inserted. Then press down at both sides of the module until it latches.  
5. Replace the RAM expansion module door.  
6. Insert the battery.  
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Configuring and Expanding Your Computer  
Installing RAM modules  
Note  
If you add RAM so that your total RAM is greater than 256 MB, you must change the  
size of the Hibernate partition. This partition is automatically used to save your current  
session from RAM when battery level is low. As a result, you must provide a  
sufficiently large Hibernate partition to accommodate all the information stored in  
RAM; otherwise, you risk losing work in progress. See Expanding the Hibernate  
Partition.  
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Configuring and Expanding Your Computer  
Removing RAM modules  
Removing RAM modules  
After you remove the RAM expansion cover, do the following:  
1. Release the two latches at the sides of the RAM expansion module by pushing them  
gently outward (away from the sides of the module).  
2. When you release the latches, the free edge of the module pops up.  
3. Pull the module out of the connector.  
4. Replace the RAM expansion module door.  
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Configuring and Expanding Your Computer  
Replacing a hard disk drive  
Replacing a hard disk drive  
You’ll need a small Phillips screwdriver to complete this procedure.  
1. From the Start menu, shut down the computer.  
2. Unplug the AC adapter, if present, and remove the battery.  
3. Turn the unit bottom side up.  
4. Use a screwdriver to remove the hard disk drive locking screw.  
5. Slide and hold the hard disk drive latch.  
6. Slide the hard disk drive toward the edge of the computer, then lift out.  
7. Insert the new hard disk drive and the locking screw.  
8. Insert the battery.  
Note  
If you are installing a new hard disk drive, you should create a Hibernate partition on  
the drive before loading any software. See "Expanding the Hibernate Partition" on page  
87.  
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Configuring and Expanding Your Computer  
Expanding the Hibernate Partition  
Expanding the Hibernate Partition  
You can create the Hibernate partition by booting from the Recovery CD. The  
partitioning and recovery process takes approximately 20 minutes—do not interrupt the  
process or unplug the AC adapter until the process is completed.  
CAUTION  
This procedure will format the hard disk drive and erase all data on the disk. Be  
sure to back up all data from your hard disk before you begin this procedure. After  
the hard disk drive is formatted, you’ll need to reinstall any applications.  
1. Back up all data from your hard disk.  
2. If you wish to install additional RAM, do so now.  
3. Connect the AC adapter to the computer.  
4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with  
two Recovery CDs, insert Disc 1.)  
5. Restart the computer, and when you see the HP logo, press F2.  
6. Select the CD-ROM drive as the first boot device, exit from the BIOS Setup utility,  
and reboot.  
7. Choose Continue.  
8. Choose Advanced.  
9. Select a size from the Hibernate Partition Size drop-down list.  
10. If you want to create a Hibernate partition without recovering the operating system,  
select the “Do not load operating system” checkbox and select one of the partition  
options.  
11. Choose Continue.  
12. Click OK to begin.  
If your system came with two Recovery CDs, you may be prompted to insert the  
other Recovery CD during the partitioning process.  
13. When you are prompted to reboot your computer, remove the Recovery CD and press  
Ctrl+Alt+Delete.  
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Configuring and Expanding Your Computer  
Expanding the Hibernate Partition  
14. Follow the onscreen instructions for setting up Windows.  
15. When Windows setup is complete, reinstall any applications and restore backed up  
data.  
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Service and Support  
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Service and Support  
Hewlett-Packard Limited Warranty Statement  
Hewlett-Packard Limited Warranty Statement  
1. HP warrants to you, the end-user customer, that HP hardware, accessories, and  
supplies will be free from defects in materials and workmanship after the date of  
purchase, for the period specified in the Warranty Duration sheet included with your  
HP computer. If HP receives notice of such defects during the warranty period, HP  
will, at its option, either repair or replace products which prove to be defective.  
Replacement products may be either new or equivalent in performance to new.  
2. HP warrants to you that HP software will not fail to execute its programming  
instructions after the date of purchase, for the period specified in the Warranty  
Duration sheet included with your HP computer, due to defects in material and  
workmanship when properly installed and used. If HP receives notice of such defects  
during the warranty period, HP will replace software which does not execute its  
programming instructions due to such defects.  
3. HP does not warrant that the operation of HP products will be uninterrupted or error  
free. If HP is unable, within a reasonable time, to repair or replace any product to a  
condition as warranted, you will be entitled to a refund of the purchase price upon  
prompt return of the product.  
4. HP’s limited warranty is valid in any country or locality where HP has a support  
presence for this product and where HP has marketed this product. The level of  
warranty service you receive may vary according to local standards. HP will not alter  
form, fit or function of the product to make it operate in a country for which it was  
never intended to function for legal or regulatory reasons.  
5. Warranty does not apply to defects resulting from (a) improper or inadequate  
maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied  
by HP, (c) unauthorized modification or misuse, (d) operation outside of the  
published environmental specifications for the product, or (e) improper site  
preparation or maintenance.  
6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE  
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN  
OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY  
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY  
QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or  
provinces do not allow limitations on the duration of an implied warranty, so the  
above limitation or exclusion might not apply to you. This warranty gives you  
specific legal rights and you might also have other rights that vary from country to  
country, state to state, or province to province.  
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Hewlett-Packard Limited Warranty Statement  
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY  
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS  
INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR  
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL  
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN  
CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not  
allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE  
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND  
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO  
THE SALE OF THIS PRODUCT TO YOU.  
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Getting Support for Your Pavilion PC  
Getting Support for Your Pavilion PC  
HP offers a number of ways that you can get technical support for your computer. If you  
have questions or problems, here are the resources available to you:  
Look up information in this User’s Guide.  
Visit the Pavilion Notebook Web site.  
Visit the HP Customer Care Web site.  
Call HP support.  
To use the Pavilion Notebook  
User’s Guide  
To locate information in the guide, use the Contents or Index tabs to search for  
information. The Contents tab lists the headings of all the topics in the guide. The Index  
tab provides an alphabetical list of the keywords in the guide; you can locate a keyword  
either by typing it in the box or by scrolling through the list.  
To get help from the HP notebook website  
HP has a website on the Internet dedicated to HP notebook owners:  
www.hp.com/notebooks This website contains information about the various HP  
notebook models, warranties, support, and special promotions.  
To get help with your computer, click the Technical Support button. In the technical  
support area, you will have access to:  
answers to frequently asked questions  
software, driver, and BIOS updates  
electronic manuals  
troubleshooting solutions  
self-help tools  
the basic services included with your warranty, as well as descriptions of enhanced  
and custom services  
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Getting Support for Your Pavilion PC  
latest support telephone numbers for HP products  
To call HP for Service and Support  
If you are unable to solve a problem with your computer, you can call the HP Customer  
Care Center. The Customer Care Center will assist you at no charge during the term of  
the warranty; you are responsible only for cost of the telephone call. During the free  
assistance period, HP will assist with questions about:  
applications and operating systems included with your computer  
HP-described operation environments and conditions  
HP accessories, HP upgrades, and basic operation and troubleshooting  
HP will not be able to help with questions about:  
non-HP hardware, software, operating systems, or usage not intended for—or not  
included by HP with—the product  
how to repair the product yourself  
product development or custom installations  
consulting  
To locate the Customer Care Center in your area, check the following table. HP  
Customer Care Centers will assist you for free during the term of the warranty; you are  
responsible only for the cost of the telephone call. Check the HP notebook website  
(www.hp.com/notebooks) for the most complete and current list of phone numbers. If the  
HP notebook product is not normally sold by HP in the country of use, the customer must  
call one of the supported HP Customer Care Centers located nearest the region.  
Currently, Pavilion Notebook Series service and support assistance is provided in the US  
only.  
Pavilion Notebook Series  
US Only – (970) 635-1000  
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Obtaining Repair Service  
Obtaining Repair Service  
To receive warranty repair service  
To receive warranty repair service, contact the appropriate HP Customer Care Center.  
Check “To call HP for Service and Support” on page 93 for the phone number.  
The support technician will help qualify your unit for warranty repair, based on the  
warranty applicable to your unit and original purchase date, and will provide you with  
repair processes. If the HP notebook product is not normally sold by HP in the country of  
use, it must be returned to a supported country for services. (Currently, HP Pavilion  
Notebook PC service is only provided in the United States.) Warranty service may  
include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service  
location.  
To repair your computer outside the warranty period  
If your PC is no longer in the warranty period, contact the appropriate Customer Care  
Center. The HP support person will let you know about repair charges and processes.  
To prepare your computer for shipment  
1. Important. Back up your hard disk drive.  
While your computer is being repaired, the hard disk may be replaced or reformatted.  
2. Hewlett-Packard cannot guarantee the return of removable components. Please  
remove the following prior to sending your computer in for service:  
PC cards  
AC adapter and power cord  
CDs in the CD player  
Floppy disks in the floppy disk drive  
3. When sending your computer to Hewlett-Packard, please use the original product  
packaging or other substantial packaging in order to avoid damage to the unit in  
transit.  
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Obtaining Repair Service  
Note  
If the hard disk drive is defective, you will receive a replacement drive with the original  
HP software.  
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Solving Problems with Your Computer  
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Solving Problems with Your Computer  
Troubleshooting Techniques  
Troubleshooting Techniques  
Audio Problems  
If sound is not audible  
Press Fn+Up Arrow several times.  
Click the speaker icon on the taskbar to ensure that Mute is not checked.  
When you are operating your computer in MS-DOS mode (for example, when  
running MS-DOS games), you may find that the sound does not operate properly.  
Use Windows applications for full use of sound capabilities.  
If sound does not record  
Check software controls for recording sound: Start, Programs, Accessories,  
Multimedia (or Entertainment), Sound Recorder.  
You may also want to test the audio with diagnostics. See Testing Hardware Operation.  
If the PC card detection beep(s) at startup are very loud and volume cannot be  
adjusted  
Download the latest audio driver from the technical support area of the HP Pavilion  
Notebook Web site (http://www.hp.com/notebooks).  
CD-ROM Drive Problems  
If you can’t boot from a CD in the CD-ROM drive  
Make sure the CD is a bootable CD, such as the Pavilion Notebook Recovery CD.  
If you always want to boot from a CD when one is present, check the boot order in  
BIOS Setup.  
1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. Open the Boot menu. The default boot order is (1) CD-ROM/DVD,  
(2) Diskette A, and (3) Hard Drive C.  
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4. If the default has been changed, select CD-ROM/DVD for first boot device.  
5. Exit the BIOS Setup utility.  
Reboot the computer.  
You may also want to test the CD-ROM drive with diagnostics. See Testing Hardware  
Operation.  
Display Problems  
If the computer is on, but the screen is blank  
Try pressing Fn+F1 to increase the contrast or Fn+F2 to decrease the contrast. (On  
TFT displays, contrast control is not necessary and therefore is not available.)  
Press Fn+F12 in case the internal display was disabled. (Do this three times to return  
to the state you started from.)  
If the computer is cold, allow it to warm up.  
If the screen is difficult to read  
Check whether the display resolution is set to its default setting—800×600 for 12.1"  
display or 1024×768 for larger displays. Check this in Start, Settings, Control Panel,  
Display, Settings.  
If you have an HPA display, try pressing Fn+F1 to increase contrast.  
If part of the Windows desktop is not visible and you have to scroll down to see the  
taskbar  
Your display resolution may be set to 1024×768 on a 12.1" display, instead of  
800×600. You need to set the monitor type to Laptop Display Panel (800×600) in  
Windows 98 or Digital Flat Panel in Windows ME.  
1. Click Start, Settings, Control Panel.  
2. Double-click Display.  
3. Click the Settings tab.  
4. Click Advanced.  
5. Click the Monitor tab.  
6. Click Change.  
7. Click Next.  
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8. Choose to manually select the monitor type.  
9. Select Laptop Display Panel (in Windows 98) or Digital Flat Panel (in Windows  
ME) and click Next.  
10. Click Next and then Finish.  
11. Click Close.  
12. Reduce the resolution to 800×600 pixels and click Apply.  
If an external display does not work  
Check the connections.  
Press Fn+F12 in case the external monitor was disabled. (Do this three times to return  
to the state you started from.)  
The external monitor may not be detected. In the BIOS Setup utility, try setting Video  
Display Device to LCD/CRT in the Main menu.  
You may also want to test the display with diagnostics. See Testing Hardware Operation.  
DVD Problems  
If you can’t boot from a CD or DVD in the DVD drive  
Make sure the CD or DVD is bootable, such as the Pavilion Notebook Recovery CD.  
If you always want to boot from a CD or DVD when one is present, check the boot  
order in BIOS Setup.  
1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. Open the Boot menu. The default boot order is (1) CD-ROM/DVD,  
(2) Diskette A, and (3) Hard Drive C.  
4. If the default has been changed, select CD-ROM/DVD for first boot device.  
5. Exit the BIOS Setup utility.  
Reboot the computer.  
You may also want to test the DVD drive with diagnostics. See Testing Hardware  
Operation.  
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If the DVD is playing erratically  
Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is  
badly scratched, it will have to be replaced.  
If a DVD movie stops playing in the middle  
The DVD may be double-sided. Open the DVD tray, and read the text near the center  
hole of the disc. If it says Side A, flip the disc over, close the tray, and then press the  
Play button to continue playing the movie.  
You may have accidentally paused the DVD movie. Press the Play button to resume  
playing the movie.  
If you get a Region Code error when playing a DVD movie  
DVDs may include regional codes that are embedded into the disc data. These codes  
prevent DVD movies from being played in regions of the world that are different  
from where they are sold. If you get a Region Code error, you are trying to play a  
DVD that is for a different region. Make sure you play a DVD designed for your  
region.  
If you get a “System Error: Unable to read drive” message when running a CD  
program or a movie on the DVD drive  
For a single-sided CD or DVD, make sure the disc is placed into the drive with the  
label facing up.  
Make sure the DVD or CD is clean.  
Wait 5 to 10 seconds after closing the DVD tray to give the computer sufficient time  
to recognize the CD or DVD.  
Restart the system:  
1. Remove the CD or DVD.  
2. Click Start on the taskbar.  
3. Choose Shut Down.  
4. Choose Restart.  
If the DVD movie doesn’t fill the screen  
On a double-sided DVD, each side has a different format (Standard or Widescreen).  
In the widescreen format, black bands appear at the top and bottom of the screen. To  
view the standard format, flip the disc over and play the other side.  
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Hard Disk Drive Problems  
If the computer’s hard drive doesn’t spin  
Make sure the computer has power. If necessary, connect the AC adapter, making  
sure it is plugged into a power source and into the rear of the computer.  
If the hard disk makes a buzzing or whining noise  
Back up the drive immediately.  
Check for alternate noise sources, such as the fan or a PC Card drive.  
If files are corrupted  
Run the VirusScan program.  
In Windows 98, run the ScanDisk surface scan to check the platter. From the Start  
menu, click Programs, Accessories, System Tools, ScanDisk.  
In Windows ME, check your disk using error-checking (open My Computer, select  
the disk you want to scan, click File, click Properties, select the Tools tab, and click  
Check Now).  
You may also want to test the hard disk drive with diagnostics. See Testing Hardware  
Operation.  
Heat Problems  
If the computer gets hot  
Make sure the air vents are clear.  
Note that it is normal for the computer to get warm. DOS games and other programs  
that drive CPU usage toward 100% can contribute to a temperature increase.  
Keyboard, Touch Pad, and Mouse Problems  
If the touch pad is difficult to control  
Customize the touch pad by using the Mouse applet in Control Panel (Start, Settings,  
Control Panel).  
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If the pointing devices don’t work  
Don’t touch the touch pad while booting or resuming.  
Reset the computer.  
If a scroll mouse doesn’t work  
Suspend or shut down the computer before you attach the scroll mouse, to ensure that  
the external mouse will be detected properly/  
If you want to go back to using the touch pad, you must suspend or shut down the  
computer before you detach the scroll mouse.  
If the embedded numeric keypad doesn’t work  
Make sure Num Lock is on.  
Don’t touch the touch pad while booting or resuming.  
If a special feature on the PS/2 mouse doesn’t work  
Make sure you installed any drivers included with the mouse.  
Suspend and resume the computer, so that the system will detect the PS/2 mouse.  
You may also want to test the keyboard and pointing devices with diagnostics. See  
Testing Hardware Operation.  
Memory Problems  
If a message says you are out of memory  
In Windows Help, search for Memory Troubleshooter.  
If you are having memory problems running MS-DOS programs, in Windows Help  
search for MS-DOS Troubleshooter.  
You may also want to test memory with the diagnostics. See Testing Hardware  
Operation.  
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MIDI Problems  
If the computer is sometimes unable to play MIDI files  
Download the latest audio driver from the technical support area of the HP Pavilion  
Notebook Web site (http://www.hp.com/notebooks).  
Modem Problems  
If the modem will not connect at 56K speed  
The host modem may not support a 56K (V.90) connection speed.  
The speed at which you connect depends on several factors, such as the current  
condition of the telephone line. If you try connecting at another time, it’s possible  
you may be able to connect at 56K.  
If the modem will not connect at any speed  
Make sure the telephone line goes from the modem phone jack on the right side of the  
computer to the telephone jack on the wall.  
If you have a single telephone line for voice and modem use, make sure no one else is  
using the line and that the phone is not off the hook.  
Contact your Internet Service Provider (ISP). It's possible that service may be  
unavailable temporarily or that your settings are incorrect.  
Try restarting your computer and attempt another connection.  
Try an alternative dial-in number.  
Download the latest modem driver from the technical support area of the HP Pavilion  
Notebook Web site (http://www.hp.com/notebooks).  
In Windows 98 or Windows ME, run the modem diagnostics:  
1. Click Start, Settings, Control Panel.  
2. Double-click Modems.  
3. Click the Diagnostics tab.  
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4. Click the port to which your modem is attached.  
5. Click More Info.  
In Windows Help, use the Modem Troubleshooter.  
If the modem connection is dropped when transferring large files  
There may be static or interference on the phone line. Try connecting later.  
If a serial or PC card modem is not working, disable the internal modem.  
1. Click Start, Settings, Control Panel.  
2. Double-click System.  
3. Click the Device Manager tab.  
4. Double-click Modem to list the current modem devices.  
5. Double-click the internal modem.  
6. Select the checkbox “Disable in this hardware profile.”  
PC Card (PCMCIA) Problems  
If the notebook doesn’t recognize a PC Card  
Remove and reinsert the PC card.  
If the card requires an IRQ, check that there is one available. Look in Device  
Manager, Properties, Interrupt Request (IRQ).  
Check the HP Pavilion Notebook Web site for information about supported PC  
Cards.  
Try the card in another computer.  
Reboot the computer.  
You may also want to test the PC card with diagnostics. See Testing Hardware  
Operation.  
If an I/O card stops communicating properly  
The card may have been reset if the computer suspended or turned off. Exit any  
applications, then remove and reinsert the card.  
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If a PC card modem is not working  
Disable the internal modem.  
1. Click Start, Settings, Control Panel.  
2. Double-click System.  
3. Click the Device Manager tab.  
4. Double-click Modem to list the current modem devices.  
5. Double-click the internal modem.  
6. Select the checkbox “Disable in this hardware profile.”  
Performance Problems  
If the computer pauses or runs sluggishly  
Press CTRL+ALT+DEL to see if an application is not responding.  
Reboot the computer.  
Delete temporary and unneeded files.  
Certain background operations (such as VirusScan) can affect performance while  
they’re running.  
Check the BIOS Setup settings.  
1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. From the Power menu, set CPU Cooling Modes to Performance.  
4. Exit the BIOS Setup utility.  
Some file browsers may be unresponsive while they’re processing a graphic image or  
waiting for broken network connections to time out.  
Install additional memory if Windows is spending a lot of time swapping to disk.  
Check amount of available free disk space.  
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Port Replicator Problems  
If a port on a port replicator isn’t working  
Check that AC power is connected.  
Try using the corresponding notebook port, while undocked.  
See the manual for the port replicator.  
Power and Battery Problems  
If the computer turns off immediately after it turns on  
Battery power is probably extremely low. Plug in the AC adapter or insert a newly  
charged battery.  
If the computer keeps beeping  
The Pavilion Notebook beeps for 15 seconds when the battery is low. Save your  
work, shut down Windows immediately, and insert a charged battery or plug in the  
AC adapter.  
If the computer has a short operating time  
Try conserving power by setting power timeouts to shorter periods. In Windows 98,  
you can adjust these settings in the Power Management applet in Control Panel  
(Power Options in Windows ME).  
If you are running any applications with an automatic save feature, such as MS Word  
for Windows, you can extend the save time or disable this feature to reduce hard  
disk access.  
If the operating time has become shorter and the battery is more than a year or two  
old, you may need to replace the battery.  
Set the display brightness to the lowest comfortable level.  
Heavy modem use can affect battery operating time.  
PC card use can affect battery operating time.  
Check the Power Management settings in BIOS Setup.  
1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
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3. From the Power menu, make sure Enable Power Saving is enabled.  
4. Exit the BIOS Setup utility.  
If the battery doesn’t charge  
Make sure the AC adapter is plugged into the power source and that the light on the  
adapter is on.  
If you're using a power strip, remove the AC adapter from the power strip and plug it  
directly into a wall outlet.  
Check that the battery is fully installed and locked in place.  
Turn off the computer, then check that the battery contacts are clean and that the AC  
adapter cables are fully plugged in.  
Move the computer away from any nearby heat source. Unplug the AC adapter and  
allow the battery to cool down. An elevated battery temperature prevents charging.  
If available, try another battery and AC adapter.  
If the Time Remaining percentage for the battery is not correct  
When you place the pointer on the power (battery) icon on the Windows taskbar, you  
will see the percentage of remaining time left on the battery. The Smart Battery  
feature calculates the Time Remaining by dividing the battery capacity by the real  
time power consumed by the system. In other words, this percentage reflects the task  
you are performing at the moment. For example, if you are doing something that  
consumes a lot of battery power (such as reading a CD-ROM or DVD), the Time  
Remaining percentage will be lower than if you were performing a task that doesn’t  
require as much power. (The system assumes you will continue with this same task  
until the battery runs out.) Therefore, the Time Remaining value should be viewed as  
an estimate, not a precise value.  
If the computer stops responding  
Press CTRL+ALT+DEL to end the application that is not responding.  
Press the blue power button for at least 4 seconds to turn off the computer. Then press  
the blue button again to turn the computer back on.  
If nothing happens, insert a paper clip into the system-off button on the bottom of the  
computer. Then press the blue button to turn the computer on.  
If the computer doesn’t suspend as expected  
If you have a connection to another computer, the computer doesn’t suspend if the  
connection is actively in use.  
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If the computer is performing an operation, it normally waits for the operation to  
finish.  
You may also want to test the power management system with diagnostics. See Testing  
Hardware Operation.  
Printing Problems  
For most printing problems, use the Print Troubleshooter in Windows Help.  
If a serial or parallel printer doesn’t print  
Check that you are using a proper cable or cable adapter, and that the printer is on.  
Check for paper in the printer or other printer errors.  
Make sure the printer cable is secure at both ends.  
If the left edge of printed output is missing  
If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a  
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi  
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain  
applications may not work properly with 600-dpi printers.  
Recovery CD Problems  
If an error message “Windows cannot find wordpad.exe” appears after inserting  
the Recovery CD  
The system is trying to open the readme.doc file in WordPad, but cannot locate the  
wordpad.exe program file. Under Windows 98, this error message may appear after  
inserting the Recovery CD. To indicate the location of this file, type C:\Program  
Files\Accessories in the Program Not Found error message box.  
Serial, Parallel, and USB Problems  
If a serial mouse doesn’t work  
First, make certain you completely followed the manufacturer’s installation  
instructions to install the mouse properly.  
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Check the port connection to see if it’s loose.  
Check settings in BIOS Setup.  
1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. From the Components menu, check that Serial Port is enabled.  
If you suspend and resume, reboot the computer to reenable the mouse.  
If a serial modem doesn’t work properly  
In Windows Help use the Modem Troubleshooter.  
Check the port connection (it may be loose).  
Check settings in BIOS Setup.  
1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. From the Advanced menu, check that Serial Port is enabled.  
Disable the internal modem.  
1. Click Start, Settings, Control Panel.  
2. Double-click System.  
3. Click the Device Manager tab.  
4. Double-click Modem to list the current modem devices.  
5. Double-click the internal modem.  
6. Select the checkbox “Disable in this hardware profile.”  
If the serial or parallel port is not working  
Check the port connection (it may be loose).  
Check settings in BIOS Setup.  
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1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. From the Advanced menu, check that Parallel Port or Serial Port is enabled.  
If the USB port is not working  
Contact the vendor of the peripheral device, as well as Hewlett-Packard, for the latest  
versions of the USB drivers.  
You may also want to test the ports with diagnostics. See Testing Hardware Operation.  
Startup Problems  
If the computer doesn’t respond at turn-on  
Connect the AC adapter.  
Press the blue power button to try turning on the unit.  
Use the system-off button to reset the computer.  
If you get no response, remove the battery and AC adapter, remove any PC cards, and  
undock the computer—then plug in the AC adapter and try resetting.  
If you still get no response, call HP for assistance.  
If the computer doesn’t boot from battery power  
Make sure the battery is properly inserted and fully charged.  
Check battery contacts. If available, try another battery.  
If the computer doesn’t boot from the floppy disk drive  
Check the boot order in the BIOS Setup utility.  
1. From the Start menu, shut down, then restart the computer.  
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.  
3. Open the Boot menu. The default boot order is (1) Hard Drive C, (2) Diskette A,  
and (3) CD-ROM/DVD.  
4. As the first boot device, select Diskette A.  
5. Exit the BIOS Setup utility.  
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Suspending and Resuming Problems  
If the computer takes a long time to resume after being suspended  
In Windows 98 and Windows ME, the computer can take a minute or longer to  
resume when a network card is installed. While the operating system is loading  
drivers and checking hardware and network connections, you will see a blinking  
cursor on your display. As soon as the hardware has been re-initialized, the  
Windows desktop will appear.  
If the operating system hangs after you have suspended or resumed  
Your system may hang if you dock or undock your notebook while you are in the  
process of suspending or resuming the computer. Make sure your computer has  
completely suspended or resumed before you dock or undock it.  
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Testing Hardware Operation  
The Pavilion Notebook DiagTools program provides two levels of testing:  
Automated testing using the basic hardware test.  
Advanced testing using individual hardware tests.  
The tests are designed to run after the system reboots. This ensures that the computer will  
be in a predictable state, so the diagnostic program can properly test the hardware  
components. The tests are nondestructive and are intended to preserve the state of the  
computer. The computer reboots when you exit the program, so that drivers can be  
loaded.  
To run the diagnostic test:  
1. Reboot the computer and, when you see the HP logo , press F10.  
2. When you see the initial diagnostics screen, press F2 twice to continue.  
3. When the hardware detection finishes, check the list of detected hardware.  
If a device is not detected or fails its test, it may be configured incorrectly in the  
BIOS Setup utility. You can confirm the problem by running BIOS Setup and  
checking the settings.  
4. Press F2 twice to run the basic hardware test.  
5. If you want to run additional hardware tests, press F2 twice. From the advanced test  
screen, select and run the appropriate tests. Tests are not listed if no such hardware is  
detected. Press the following keys to run tests:  
ENTER  
Runs the highlighted test.  
F5 or SPACE  
Marks or unmarks the highlighted test.  
Marks or unmarks all tests in the current menu.  
Marks or unmarks all tests in all menus.  
Runs all marked tests.  
F6  
F7  
F10  
6. When you have finished running advanced tests, press ESC to exit.  
7. If you want to view or save system and test information, press F4 twice to create a  
Support Ticket log file. (If you want to view the Support Ticket, press F7.)  
8. Press F3 twice to exit and reboot.  
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If you saved a Support Ticket, you can also view it later. From the directory  
c:\dmi\hpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory  
as hpsuppt.txt.  
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Recovering and Reinstalling Software  
You can use the Recovery CD to recover an original Pavilion Notebook build, or you can  
use it to install the HP custom software over a user-installed alternate operating system.  
If you need to recover a specific application, you can reinstall the software directly from  
your hard drive; for instructions, see “To recover an application”.  
The Recovery CD provides the Pavilion Notebook–specific Windows drivers to  
configure your custom system. You can find drivers:  
On the Pavilion Notebook hard drive under C:\Notebook\Drivers.  
On the Recovery CD, under \Notebook\Drivers\W98 for Windows 98. For Windows  
ME, under \HP\Drivers.  
On the Pavilion Notebook Web site at www.hp.com/notebooks. This Web site  
contains the latest updates of software drivers for your computer.  
To recover the factory installation of your hard disk  
The following procedure describes how to recover the original Windows software and  
operating system that came with your computer.  
CAUTION  
This procedure will format the hard disk drive. After the hard disk drive is  
formatted, you’ll need to reinstall any applications. Reformatting the hard disk  
drive will erase all data on the disk.  
1. Back up all data from your hard disk.  
2. Connect the AC adapter to the computer.  
3. Insert the bootable Recovery CD in the CD-ROM drive.  
4. Reboot and, when you see the HP logo, press F2.  
5. Select the CD-ROM drive as the first boot device, exit from the BIOS Setup utility,  
and reboot.  
You can find more details about recovering the factory installation of Windows on the  
Recovery CD: the file readme.txt is in the CD's root directory.  
The recovery process can take as long as 30 minutes. Do not interrupt the process or  
unplug the AC adapter until the process is completed.  
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To replace a damaged Recovery CD  
If you lose or damage the Recovery CD, take your Pavilion Notebook PC to a local HP  
service center to get a replacement CD. Call the HP Customer Care Center—at  
(970) 635-1000 in the U. S.—for the address and telephone number of an HP service  
center near you.  
To update the Pavilion Notebook BIOS  
Hewlett-Packard may provide updates to the BIOS to enhance the capabilities of the  
Pavilion Notebook. Updates will be available from HP Customer Care. Visit the  
technical support area of the HP Pavilion Notebook Web site at  
(http://www.hp.com/notebooks). Download the BIOS update and follow the instructions  
in the README.TXT file on how to create the BIOS update floppy disk.  
CAUTION  
Because a BIOS update replaces the previous version, it is important you follow  
these instructions exactly. Otherwise, the computer may be damaged. The BIOS  
update process resets the configuration settings in the BIOS Setup utility, and it  
erases any BIOS passwords.  
1. Remove any PC Cards.  
2. If the notebook is docked, undock it.  
3. Connect the AC adapter to the notebook.  
4. Insert the BIOS update disk in the floppy disk drive.  
5. Restart the computer.  
6. When you see the HP logo, press ESC to enter the boot menu.  
7. Select diskette device, press enter.  
8. Follow the onscreen instructions. This starts a process that takes approximately 1  
minute. Once the update process begins, do not interrupt it.  
9. When the process is completed, reboot the computer by pressing the system-off  
button on the bottom of the notebook.  
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To recover an application  
Note  
The Recovery CDs restore all the software that was originally on your HP Pavilion  
Notebook PC, but the recovery program erases the hard drive in the process. Therefore,  
to reinstall specific applications, you will not use the Recovery CDs.  
If you remove an application from your hard disk and later decide you want it back, or if  
you accidentally delete application files, you can easily reinstall the original software.  
The setup programs for most of the applications that were factory-installed on your  
system are included on your hard drive in C:\Notebooks\Programs. Each application has  
its own folder that includes a readme file of instructions.  
A few applications do not have installation programs on the hard drive. To reinstall one  
of these applications (Microsoft Works, Microsoft Encarta, or Microsoft Money), use  
the appropriate CD-ROM that came with your computer.  
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Sending Your Computer for Service  
Sending Your Computer for Service  
See “Obtaining Repair Service” to determine if your computer must be sent in for  
service. If so, prepare your computer for shipment.  
1. Important. Back up your hard disk drive.  
While your computer is being repaired, the hard disk may be replaced or reformatted.  
2. Hewlett-Packard cannot guarantee the return of removable components. Please  
remove the following prior to sending your computer in for service:  
PC cards  
AC adapter and power cord  
CDs in the CD player  
Floppy disks in the floppy disk drive  
3. When sending your Pavilion Notebook to Hewlett-Packard, please use the original  
product packaging or other substantial packaging in order to avoid damage to the unit  
in transit.  
Note  
If the hard disk drive is defective, you will receive a replacement drive with the original  
HP software.  
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Hardware and Software Specifications  
Hardware and Software Specifications  
For the most up–to–date information on Pavilion Notebook PC specifications, go to the  
HP Pavilion Notebook Web site at www.hp.com/notebooks.  
HP Pavilion Notebook PC Hardware Specifications  
Physical  
Attributes  
Size: 311mm×249mm×42mm (12.24”×9.80”×1.64”) closed.  
Weight: 3.0 kg (6.6 lb.).  
Processor  
and Bus  
Intel Pentium III processor (Speedstep Support on 600 MHz or above),  
128-KB OR 256-KB L2 cache.  
Architecture  
32-bit PCI bus.  
Graphics  
14.1-inch XGA active-matrix (TFT) display (1024×768×64K colors).  
Trident Cyberblade 17 AGP 3D graphics controller with 4-MB or 8-MB SGRAM,  
OR SMI Lynx DEM4 AGP graphics controller with 4-MB SGRAM.  
Zoomed Video support for lower PC Card slot.  
Dual-monitor support.  
Power  
Rechargeable 8-cell lithium ion battery (14.4 Vdc, 3.2 AH, 46 watt-hours) 3.12 (or 2.7) hours  
battery life time,  
OR NiMH (9.6Vdc 4.0 AH, 38.4 watt-hours) 2.22 (or 2.1) hours battery life.  
Fast battery recharge: 80% in 1.6 hours, 100% in 2.1 hours.  
Low-battery warning.  
Suspend/resume capability.  
60-watt AC adapter: 115 to 230 Vac (47 to 63 Hz) input, 19 Vdc, 3.16 A output.  
Storage  
24X CD-ROM OR 6XDVD drive.  
1.44MB floppy disk drive.  
4GB-to-10-GB hard disk drive.  
RAM  
32-MB SDRAM OR 64-MB SDRAM preinstalled.  
Two slots for RAM expansion up to 256 MB maximum.  
Audio System  
16-bit, Sound Blaster Pro-compatible.  
ESS M-2EM PCI audio OR ESS M-3 PCI audio.  
64-voice wavetable synthesizer.  
Stereo sound via two built-in speakers.  
Built-in microphone.  
Stereo line-in and monophonic microphone-in jacks.  
ZV port audio interface.  
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Hardware and Software Specifications  
Keyboard and  
Pointing  
Device  
87/88-key touch-type keyboard with 101/102 key emulation.  
Embedded numeric keypad.  
12 function (Fn) keys.  
Touch pad pointing device.  
Modem  
56Kbps (V.90) data speed maximum.  
14.4Kbps fax speed, Class 1 and 2.  
Input/Output  
Universal serial bus (USB).  
9-pin, 115,200-bps serial (16550 UART).  
25-pin bi-directional ECP/EPP parallel.  
Video out: 800×600×16M or 1024x768x64K colors at 75-Hz refresh rate.  
PS/2 keyboard/mouse port.  
IrDA 1.1 (Fast IR) infrared port.  
Expandability  
Software  
One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support).  
CardBus enabled.  
Lower slot supports Zoomed Video.  
Optional port replicator.  
Microsoft Windows ME.  
Windows-compatible Plug-and-Play.  
Power management.  
Microsoft Encarta 2000.  
Microsoft Money 2000.  
Intuit Quicken Basic 2000.  
E-Center.  
QuickLink III.  
Mediamatics DVD Player.  
MusicMatch Jukebox.  
VirusScan.  
Adobe Acrobat Reader.  
HP diagnostic tests.  
Online documentation.  
Electronic registration.  
Recovery CD(s) included.  
Centralized worldwide BIOS and driver update service.  
Security  
Features  
User and supervisor passwords.  
Kensington Microsaver lock slot.  
Environmental  
Limits  
Operating temperature: 5 to 35 ºC (41 to 95 ºF).  
Operating humidity: 20 to 80 percent RH.  
Storage temperature: –20 to 60 ºC (–4 to 140 ºF).  
Storage humidity: 8 to 90 percent RH.  
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Hardware and Software Specifications  
Major ICs  
CPU: Intel Pentium III OR AMD-K6.  
North Bridge: 443DX OR 443BX.  
South Bridge: PIIX4e or PIIK4m.  
Video: SMI Lynx EM4 OR Trident Cyberblade 17 AGP.  
Audio: ESS M-2EM OR ESS M-3.  
CardBus: TI PCI1225.  
Keyboard controller: National PC87570.  
Super I/O: National 97338.  
Software System Resources  
The tables on this page show typical resource usage as set up by the Pavilion Notebook  
BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change  
some of the entries. To see other, nondefault possibilities, refer to the BIOS Setup utility,  
which lists port and audio device configurations in the Advanced menu.  
System Interrupts  
0
System timer  
1
Keyboard  
2
Cascade from secondary interrupt controller  
Free (or COM2, IrDA port, if enabled)  
COM1 (serial port)  
3
4
5
Audio  
6
Floppy disk drive  
7
LPT1 (ECP parallel port)  
Real-time clock  
8
9
Free in APM mode (SCI in ACPI mode)  
PCI IRQ (shared by all PCI devices)  
Free (or MIDI, if enabled).  
Touch pad, PS/2 mouse  
10  
11  
12  
13  
14  
15  
Numeric coprocessor  
Internal hard disk drive (primary IDE controller)  
Internal CD-ROM drive (secondary IDE controller)  
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System Memory  
00000 - 9FFFF  
A0000 – BFFFF  
C0000 - CFFFF  
D0000 - DBFFF  
DC000 - FFFFF  
System memory  
Video  
Video BIOS  
Free (valid uses: upper memory blocks (UMBs) or PC Card memory windows)  
System BIOS  
System Input/Output Addresses (100-3FF)  
170-177  
1F0-1F7  
220-22F  
376  
Internal CD-ROM drive (secondary IDE controller)  
Internal hard disk drive (primary IDE controller)  
DOS games (FM decoding)  
Internal CD-ROM drive (secondary IDE controller)  
LPT1 (printer port)  
378-37F  
388-38B  
398-399  
3B0-3BB  
3C0-3DF  
3E0-3E1  
3E8-3EF  
3F0-3F5  
3F6  
DOS games (FM decoding)  
Motherboard resources  
VGA adapter  
VGA adapter  
PCMCIA controller  
Modem  
Floppy disk drive controller  
Internal hard disk drive (primary IDE controller)  
Floppy disk drive controller  
COM1 (serial port)  
3F7  
3F8-3FF  
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Hardware and Software Specifications  
DMA Channels  
0
1
2
3
4
5
6
7
ECP parallel port (if enabled)  
DOS games (FM decoding)  
Floppy disk drive  
Fast IR (if enabled)  
Cascade from secondary PMA controller  
Free  
Free  
Free  
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Specifications and Regulatory Information  
Safety Information  
Safety Information  
Power Cords  
The power cord supplied with the Pavilion Notebook AC adapter should match the plug  
and voltage requirements for your local area. Regulatory approval for the AC adapter has  
been obtained using the power cord for the local area. However, if you travel to a  
different area and need to connect to a different outlet or voltage, you should use one of  
the power cords listed below. To purchase a power cord (including one for a country not  
listed below) or a replacement AC adapter (HP F1454A), contact your local  
Hewlett-Packard dealer or Sales and Service office.  
Country  
Rated Voltage and  
Current  
HP Part Number  
Canada  
125 Vac (3 A)  
8120-6313  
Mexico  
Philippines  
Taiwan  
United States  
Europe  
Egypt  
Saudi Arabia  
250 Vac (2.5 A)  
250 Vac (2.5 A)  
250 Vac (2.5 A)  
8120-6314  
8120-8699  
8120-6312  
Hong Kong  
Singapore  
United Kingdom  
Australia  
New Zealand  
Japan  
125 Vac (3 A)  
8120-6316  
8120-6317  
India  
250 Vac (2.5 A)  
South Africa  
People’s Republic of  
China  
250 Vac (2.5 A)  
8120-8373  
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Specifications and Regulatory Information  
Safety Information  
Battery Safety  
To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal  
object to touch the battery contacts.  
The battery pack is suitable for use only with compatible HP Pavilion Notebook  
models. Check the Support and Service section of this User's Guide for your local HP  
contact.  
Do not disassemble. There are no serviceable parts inside. Do not dispose of the  
battery pack in fire or water.  
Handle a damaged or leaking battery with extreme care. If you come in contact with  
the electrolyte, wash the exposed area with soap and water. If it contacts the eye,  
flush the eye with water for 15 minutes and seek medical attention.  
Do not expose the battery pack to high storage temperatures (above 60° C,  
140° F).  
When the battery is not in use, store it in the battery pouch provided.  
When discarding a battery pack, contact your local waste disposal provider regarding  
local restrictions on the disposal or recycling of batteries.  
To obtain a replacement battery, contact your local dealer or HP sales office.  
Do not charge the battery pack if the ambient temperature exceeds 45° C (113° F).  
Laser Safety  
The CD-ROM and DVD drives used with the HP Pavilion Notebook PC are certified as  
Class 1 laser devices according to the U.S. Department of Health and Human Services  
(DHHS) Radiation Performance Standard and International Standards IEC 825 /  
IEC 825-1 (EN60825 / EN60825-1). These devices are not considered harmful, but the  
following precautions are recommended:  
Ensure proper use by reading and following the instructions carefully.  
If the unit requires service, contact an authorized HP service center—see the Pavilion  
Notebook Support and Service section of this User's Guide.  
Do not attempt to make any adjustment of the unit.  
Avoid direct exposure to the laser beam—do not open the unit.  
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Regulatory Information  
Regulatory Information  
This section presents information that shows how the HP Pavilion Notebook PC  
complies with regulations in certain regions. Any modifications to the Pavilion Notebook  
not expressly approved by Hewlett-Packard could void the authority to operate the  
Pavilion Notebook in these regions.  
U.S.A.  
The HP Pavilion Notebook PC generates and uses radio frequency energy and may  
interfere with radio and television reception. The Pavilion Notebook PC complies with  
the limits for a Class B computing device as specified in Part 15 of FCC Rules, which  
provide reasonable protection against such interference in a residential installation. In the  
unlikely event that there is interference to radio or television reception (which can be  
determined by removing the unit’s batteries and AC adapter), try the following:  
Reorienting or relocating the receiving antenna.  
Relocating the computer with respect to the receiver.  
Connecting the computer's AC adapter to another power outlet.  
Connections to Peripheral Devices  
To maintain compliance with FCC Rules and Regulations, use properly shielded cables  
with this device.  
For more information, consult your dealer, an experienced radio/television technician, or  
the following booklet, prepared by the Federal Communications Commission: How to  
Identify and Resolve Radio-TV Interference Problems. This booklet is available from the  
U.S. Government Printing Office, Washington, DC 20402, Stock Number  
004-000-00345-4. At the first printing of this manual, the telephone number was (202)  
512-1800.  
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Regulatory Information  
Declaration of Conformity (U.S.A.)  
Hewlett-Packard Company  
Manager of Corporate Product Regulations  
3000 Hanover Street  
Responsible Party:  
Palo Alto, CA 94304, U.S.A.  
(415) 857-1501  
declares that the product(s)  
Hewlett-Packard Company  
HP Pavilion Notebook PC  
Trade name:  
Product name:  
Complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions:  
1. This device may not cause harmful interference, and  
2. This device must accept any interference received, including interference that may  
cause undesired operation.  
Canada  
This digital apparatus does not exceed the Class B limits for radio noise emissions from  
digital apparatus as set out in the radio interference regulations of the Canadian  
Department of Communications.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites  
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le  
brouillage radioélectrique édicté par le Ministère des Communications du Canada.  
Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014)  
Hewlett-Packard Company  
Manufacturer:  
Address:  
Hewlett-Packard Company  
Mobile Computing Division  
19310 Pruneridge Ave.  
Cupertino, CA 95014, U.S.A.  
declares that the following product  
HP Pavilion Notebook PC  
Product name:  
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All  
Options:  
Safety:  
conforms to the following product specifications  
IEC 950:1991+A1,A2 ,A3, A4 / EN 60950  
(1992)+A1,A2, A3, A4 GB4943-1995  
IEC 825-1:1993/EN60825-1:1994  
[1]  
CISPR 22:1993 / EN 55022 (1994): Class B  
EMC:  
GB9254-1988  
EN 50082-1:1992  
IEC 801-2:1991 / prEN 55024-2 (1992): 4kV CD,  
8kV AD  
IEC 801-3:1984 / prEN 55024-3 (1991): 3V/m  
IEC 801-4:1988 / prEN 55024-4 (1992): 0.5 kV  
signal lines, 1.0kV power lines  
FCC Title 47 CFR, Part 15 Class B  
ANSI C63.4: 1992  
AS/NZS 3548: 1995 Rules and Regulations of  
Class B  
The product herewith complies with the requirements  
of the Low Voltage Directive 73/23/EEC, EMC  
Directive 89/336/EEC and IEC 825-1 and carries the  
CE marking accordingly.  
Supplementary  
Information:  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference,  
and (2) this device must accept any interference  
received, including interference that may cause  
undesired operation.  
The HP F1740A and F1454A AC/DC adapter used  
with this product is designed to operate on all power  
systems, other than IT power systems.  
[1] The product was tested in a typical configuration  
with Hewlett-Packard personal computer peripherals.  
Quality Department  
Hewlett-Packard Company  
Mobile Computing Division  
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Index  
access light location, 17  
drive location, 14  
A
AC adapter  
E
connecting, 19  
status light, 17  
address  
HP Customer Care Web site, 12  
HP Web site, 12  
APM, 50  
eject button  
PC Cards, 14  
ergonomics, 33  
F
factory installation, 113  
floppy disk drive  
access light, 17  
Audio Out jack  
location on Pavilion, 15  
B
location, 14  
battery  
Fn key  
installing, 19  
latch location, 16  
location, 16  
+ DOWN ARROW (volume), 26  
+ F1 (contrast), 26  
low power warning, 55  
recharging, 19  
safety, 124  
status, 54  
status light, 17  
troubleshooting, 105  
BIOS  
updating, 90  
bottom view, 16  
C
Caps Lock  
status light, 17  
CD-ROM  
access light location, 17  
drive location, 14  
click buttons  
location, 14  
comfort and safety, 41  
computer  
registering, 22  
copyrights, 2  
Customer Care Web site, 12  
D
diagnostic testing, 111  
display  
troubleshooting, 97  
docking port, 16  
drivers  
updating, 90  
DVD  
User's Guide 129  
pointing device  
location, 13  
battery, 124  
laser, 124  
touch pad  
location, 13  
using, 29  
power, 123  
using, 29  
ports  
Pavilion, 67  
power  
voltage, 123  
safety and comfort, 41  
screen saver  
troubleshooting  
battery, 105  
display, 97  
button location, 13  
connecting AC, 19  
processor speed, 56  
status light, 17  
suspending, 51  
troubleshooting, 105  
power cords, 123  
power management, 50  
manual, 51  
resetting, 23  
Scroll Lock  
status light, 17  
serial port  
location on Pavilion, 15  
setting up, 19  
shut down, 52  
shutting down, 51  
side view, 14  
software, 10  
power, 105  
Recovery CD, 107  
resuming, 110  
startup, 109  
suspending, 110  
turning off, 51  
turning on, 21, 51  
U
USB port  
location on Pavilion, 15  
User's Guide (electronic), 12  
processor speed, 56  
PS/2 port  
location on Pavilion, 15  
license, 3  
updates, 90  
speakers  
location, 13  
V
R
RAM  
VGA port  
SpeedStep Technology, 56  
Start menu, 52  
startup  
troubleshooting, 109  
status lights  
battery, 54  
location, 17  
power, 21  
support, 90  
location on Pavilion, 15  
views of computer  
bottom, 16  
front, 13  
side, 14  
correct handling, 81  
cover location, 16  
installing, 81  
removing, 83  
recovering  
voltage requirements, 123  
hard disk, 113  
software, 113  
W
Recovery CD  
warranty, 88  
repair, 92  
Web site, 12  
Windows  
troubleshooting, 107  
using, 113  
telephone, 91  
suspending  
registering computer, 22  
regulatory information, 125  
repair  
resuming and, 110  
troubleshooting, 110  
System standby, 52  
system-off button  
location, 16  
manual, 12  
setting up, 21  
work environment, 34  
working in comfort, 33  
obtaining, 116  
service, 92  
shipment, 92, 116  
repair service, 92  
resetting screen saver, 23  
T
Y
telephone  
support, 91  
testing  
Y2K, 21  
Year 2000, 21  
S
safety  
hardware, 111  
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