Guardian Technologies Telephone HR70 User Manual

Industrial Communications Worldwide  
Industrial Telephone  
Model HR70  
Installation & Operation  
P003038 Rev. F 11/23/2004 10:28  
7552 - 10th Street N.E. Calgary, Alberta, Canada T2E 8W1  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Overview  
HR70 Industrial Telephone  
The HR70 Telephone is designed to provide safe, reliable communication in areas prone to high  
humidity, chemical vapors, dust and physical abuse.  
Features  
Enclosure  
16 AWG steel, zinc dichromate plated and powder coated  
Membrane Keypad  
weather tight  
10 number memory  
Redial - last number (31 digits)  
Recall - obtains dial tone without hanging up handset  
Flash - 600ms timed loop break  
Pause - 3 second pause in programming  
Mute - disables handset microphone  
Softer/Louder – receiver volume controls  
Encapsulated Circuitry  
circuit boards are resistant to corrosive agents (e.g. H2S, SO2 and  
NH3) and environments with high humidity  
Magnetic Reed Hook Switch  
no moving parts  
Surge Arrestor  
protects the user in the event of a high voltage spike on the telephone  
line  
Fuse  
prevents damage to the electronic circuits in the event of a high  
voltage spike on the telephone line  
Noise Reducing Microphone  
allows a high level of intelligibility in locations with high background  
noise  
Tone (DTMF) Operation  
factory set to tone (DTMF) dialing  
pulse dialing can be ordered or configured in the field  
Heavy Duty Handset Cord  
withstands severe use  
Hearing-Aid Compatible  
compatible with inductively coupled hearing-aid devices  
Page 3  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
SEALED MAGNETIC REED  
HOOK SWITCH  
HIGH IMPACT ABS HANDSET WITH  
HEARING AID COMPATIBLE EARPIECE  
MEMBRANE KEYPAD WITH  
ADDITIONAL FEATURES  
DURABLE CURLY CORD  
Figure 1 - Features  
5.0" [127mm]  
5.2" [132mm]  
2.1" [52mm]  
2.2" [55mm]  
Figure 2 - Overall Dimensions  
Page 4  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
2.7" [69mm]  
Figure 3 - Installation  
SURGE ARRESTOR  
FUSE  
E S L P U  
E N T O  
S W  
R
G E E N L I  
R I N E N O P H  
H A N  
S / N :  
/
H K  
-
a n a , C d y a a r l g a C  
_ _ _ _  
. c n I  
m
c o l e T e a n d r i a u G  
GROUND  
TIP AND RING  
FROM HOUSING HARNESS  
TONE/PULSE  
JUMPER  
Figure 4 - Wiring Connections  
Page 5  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Installing the HR70  
Follow all appropriate electrical codes and use only approved electrical  
fittings for the installation.  
Choose a wall location that is free of obstructions and permits space for ½”  
NPT conduit runs.  
Ensure mounting can support 4lbs (1.8kg) and any foreseeable additional  
load.  
Ensure that none of the electrical connection circuits are live.  
Remove the eight (8) cover screws from the front of the unit and carefully  
remove the front cover assembly. NOTE that the handset and all  
electronics are attached to the front plate. The front cover may be  
separated from the back box by disconnecting the harness plugs.  
Use the template provided or the enclosure itself to locate and drill holes for  
#8 or M4 mounting screws.  
Secure the enclosure to the wall.  
Bring cable into the enclosure through the conduit entrance and attach  
individual wires from the exchange (Tip/Ring/Ground) to the terminal block  
(Tip & Ring are not polarity sensitive). If a conduit hub is used, ensure it is  
grounded to the ground stud.  
To change the Tone/Pulse setting to pulse, if required:  
o Move the jumper from pins 1 & 2 of the Tone/Pulse connector to  
pins 2 & 3.  
Tip: The SP70A is  
factory preset for DTMF  
tone.  
o To change the setting back to tone move the jumper back to pins  
1 & 2.  
Reconnect the faceplate harness.  
Ensure all connections are tight, then replace and secure the cover.  
Connect the telephone into the system.  
Test the unit by making calls to and from another unit on the exchange.  
Page 6  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Field Repairs  
Note: The only field repair permitted is to change the Tone/Pulse setting and  
the replacement of fuses. All other repairs or alterations must be carried out by  
Guardian Telecom or an Authorized Service Depot. See Warranty and  
Disclaimer for details.  
Fuse Replacement  
Disconnect the telephone from Tip and Ring power supplied by the PABX or  
central office before attempting to replace the fuse.  
Carefully remove the front cover assembly and separate from the housing  
by disconnecting the harness plugs. NOTE that the handset and all  
electronics are attached to the front plate.  
Replace fuse in fuse holder with a 0.25 amp 250V 3AG fast blow fuse.  
Carefully replace the front plate and install all eight screws. Do not over  
tighten the cover screws, there is a flexible gasket between the cover and  
the body. Excessive tightening of the screws deforms the gasket and  
reduces the weather resistance of the set.  
WARNING!  
Replace only with a 0.25 amp 250V 3AG fast blow fuse. Failure to do so will  
void the warranty.  
If, on reconnecting power, the fuse fails, check the telephone system wiring.  
The fuse protects the Tip and Ring line from the telephone system. It is  
usually powered at 48 volts DC and must not be connected to 120 volts AC.  
Page 7  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Programming the HR70  
A direct memory access register can be assigned to each of the 10 number  
keys.  
Each direct memory access register can contain up to 20 characters.  
Tip: Valid characters are  
0-9, *, # and Pause.  
Lift the telephone handset off the hook.  
Press Program to put the phone into programming mode.  
Press Memory.  
Tip: The number  
selected is assigned to  
the access register.  
Press a number key 0-9.  
Enter the telephone number you want to store (e.g. 1-800-363-8010).  
If your phone requires you to dial 9 (or other digit) to access an outside line,  
press the 9 key, then the Pause key, then enter the telephone number you  
want to store (e.g. 9 PAUSE 1-800-363-8010).  
Press Program to leave programming mode and return to normal telephone  
operation.  
Operating the HR70  
Manual Operation:  
Lift the handset and dial manually.  
Tip: Valid keys for  
manual dialing are 0-9, *  
and #.  
Tip: Program the HR70  
to use this quick dialing  
method.  
Automatic Memory Dialing:  
Lift the handset.  
Press Memory.  
Press a number key 0-9.  
The number stored in the register will automatically dial.  
Page 8  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Engineering Specifications  
Electrical Performance  
AUDIBLE RANGE FREQUENCY RESPONSE  
300 – 3400 HZ  
DIALING METHOD  
DTMF OR 40/60 PULSE AT 10 PPS  
-41 +/- 3 dB  
TRANSMIT OBJECTIVE LOUDNESS RATING (TOLR)  
RECEIVER VOLUME ADJUSTMENT  
RECEIVE OBJECTIVE LOUDNESS RATING (ROLR)  
-AT NOMINAL VOLUME LEVEL  
-AT MAXIMUM VOLUME LEVEL  
-AT MINIMUM VOLUME LEVEL  
SIDE TONE OBJECTIVE LOUDNESS RATING (SOLR)  
-AT NOMINAL VOLUME LEVEL  
-AT MAXIMUM VOLUME LEVEL  
-AT MINIMUM VOLUME LEVEL  
MEMORY DIAL  
+8.1 / -5.4 dB IN 5 STEPS OF 2.7 dB  
50 +/- 3 dB  
42 +/- 3 dB  
55.5 +/- 3 dB  
11 +/- 4 dB  
7 +/- 4 dB  
14 +/- 4 dB  
10 REGISTERS OF 20 DIGITS EACH  
600 MSEC TIMED DISCONNECT  
PRESS KEY TO MUTE TRANSMITTER  
31 DIGITS MAXIMUM  
MAX 75 dB  
FLASH  
MUTE  
REDIAL  
RINGER OUTPUT  
FCC RINGER EQUIVALENCE  
SET IMPEDANCE  
0.9B  
600 OHMS NOMINAL  
15,000 FT (4,600 M) OF 22 AWG COPPER  
MAXIMUM LOOP  
Electrical  
RINGER SENSITIVITY  
LINE VOLTAGE  
LOOP CURRENT  
CONNECTION METHOD  
FUSE  
40 – 100 V, 16 – 25 HZ  
24 – 56 VDC  
20 - 120 MA  
TERMINAL BLOCK  
¼ AMP 250V 3AG FAST BLOW  
Environmental  
WEATHERPROOF  
ENCLOSURE NEMA 3R  
TEMPERATURE  
HUMIDITY  
-40O TO +60O C (-40O TO +140O F)  
0 TO 95% RH  
DUSTPROOF  
FULLY GASKETTED ENCLOSURE AND MEMBRANE KEYPAD  
Page 9  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Mechanical  
HOOK SWITCH (CRADLE SWITCH) LIFE  
>1 000 000 OPERATIONS  
BODY CONSTRUCTION  
16AWG STEEL, ZINC DICHROMATE PLATED & POWDER  
COATED  
OVERALL DIMENSIONS H X W X D  
NET WEIGHT  
9.0 X 5.0 X 5.2 INCHES (229 X 127 X 132 MM)  
4 LBS (1.8 KG)  
HANDSET MATERIAL  
MICROPHONE  
HIGH IMPACT ABS  
NOISE REDUCING ELECTRET  
NOISE CANCELING DYNAMIC  
HEARING AID COMPATIBLE  
VERTICAL WALL  
OPTIONAL MICROPHONE  
RECEIVER  
STANDARD MOUNTING  
WIRING ACCESS  
7/8” DIAM. OPENING FOR OWNER SUPPLIED FITTING  
STAINLESS STEEL  
HARDWARE MATERIAL  
Compliance  
INDUSTRY CANADA  
1012 6721 A  
FCC  
HQHCAN-22517-TE-E  
HR70 Models and Options  
P6720 Model HR70 Industrial Telephone  
P6973 Model HR70(M) Heavy Duty Industrial Telephone With Armored Handset Cord and Metal  
Keypad  
P6271 Model HR71 Industrial Ringdown Telephone  
P6972 Model HR71 Industrial Ringdown Telephone With Autodialer  
P6971 Model HR71 Heavy Duty Industrial Ringdown Telephone With Armored Handset Cord  
Accessories  
P7225 Weatherproof ring detect relay  
P7229 Weatherproof off-hook detect relay (24V)  
Loud Ringers  
Strobe Lights  
Page 10  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Government Certification  
Attached to the telephone are labels for Industry Canada and the United States Federal Communications Commission. These identify  
equipment certifications indicating the 60 and 70 series telephones meet certain telecommunications network protective, operational  
and safety requirements. These agencies do not guarantee the equipment will operate to the user's satisfaction.  
Before installing this telephone equipment, users should ensure it is permissible to connect the equipment to facilities of the local  
telecommunications company.  
Equipment must be installed using acceptable connection methods. In some cases, the telephone users inside wiring, associated with  
a single line service, may be extended by a certified connector assembly (telephone extension cord). The customer should be aware  
that in some situations compliance with the above conditions may not prevent degradation of service.  
Repairs to certified equipment should be made by a supplier designated authorized maintenance facility.  
For their own protection users should ensure the electrical ground connections of the power utility, telephone lines and internal  
metallic water pipe systems, if present, are connected. This precaution may be particularly important in rural areas.  
CAUTION: Users should not attempt to make ground connections, but should contact the appropriate electrical inspection authority  
or electrician.  
Load Number (LN)  
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop  
used by the device. Termination on a loop may consist of any combination of devices subject only to the requirement that the total of  
the Load Numbers of all the devices does not exceed 100.  
Notification to Telephone Company  
Upon request, the customer must notify the telephone company of the particular line to which the connection will be made and provide  
the Industry Canada or FCC registration number. The local telephone company may request disconnection of the telephone where  
alterations or malfunctions affect the telephone’s performance.  
United States Federal Communications Commission  
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the  
instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for Class  
A computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such  
interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause  
interference in which case the user, at his own expense, will be required to take whatever measures may be required to correct the  
interference.  
Interference  
There is no guarantee that interference will not occur in a particular installation. If interference to radio or television reception from this  
equipment is suspected, proceed as follows:  
1.  
2.  
3.  
4.  
Unplug the set, check for the interference.  
Re-orient the receiving antenna.  
Relocate the set with respect to the receiver.  
Move the set away from the receiver.  
If necessary, consult the supplier or an experienced radio/television technician for additional suggestions.  
FCC Rules and Ringer Equivalence Number  
This equipment complies with Part 68 of the FCC Rules. On the side of this equipment is a label that contains, among other  
information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information  
must be provided to the telephone company.  
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the  
telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs  
should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs,  
contact the telephone company to determine the maximum REN for the calling area.  
Service changes and Limitations  
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the  
equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications  
in order to maintain uninterrupted service.  
This equipment can not be used on public coin telephone service as provided by your telephone company. Connection to party line  
service is subject to state tariffs (contact the state public utility commission, public service commission or corporate commission for  
information.)  
Page 11  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Warranty  
Guardian Telecom warrants your product to be free of defects in material and workmanship for a period  
of one year. Guardian Telecom will repair or replace any defective unit that is under warranty free of  
charge.  
This warranty is null and void if any non-authorized modifications have been made to this product, or if  
it has been subjected to misuse, neglect, or accident. This warranty covers bench repairs only; such  
repairs must be made at Guardian Telecom or an authorized service depot. Guardian Telecom is not  
responsible for costs incurred for on-site service calls, freight, or brokerage.  
A return authorization must be obtained prior to warranty claims or repairs.  
Disclaimer  
The products covered by this manual are designed for use in Industrial Environments and/or Hazardous  
Locations. Due to the range of possible applications for these instruments the manufacturer will not be  
responsible for damages or losses of any kind suffered as a result of the use of this product, including  
consequential damages.  
Warning  
For the purposes of installing the product and replacing fuses only this device may be opened and  
reassembled by qualified personnel, following the instructions in the product manual.  
High voltages may be present in this device when connected to telephone wiring  
Service Telephone Number  
1-800-363-8010  
Guardian Telecom provides a customer service telephone number which is toll-free within North  
America. If you need assistance when installing or operating this product, please call the toll-free  
telephone number between regular business hours (8:00AM-5:00PM), Mountain Standard Time. If you  
are calling outside of regular business hours, please leave a detailed message, and a member of  
Guardian Telecom’s Service Department will return your call as soon as possible. If your product  
requires service, Guardian personnel will supply you with an RMA (return materials authorization)  
number over the telephone or through our web site product return page. This number must be included  
with your return address and the name of the person to contact.  
Guardian Telecom Inc.  
7552 - 10th Street N.E.  
Calgary, Alberta, Canada T2E 8W1  
Toll-free 1-800-363-8010  
Ph. (403) 258-3100  
Fax. (403) 253-4967  
Feedback  
Guardian Telecom continually strives to make reliable, durable, and easy to use products. If you, as an  
installer or user of our equipment, have any suggestions for improvements to this or any of our products  
or documents, including this manual, we would appreciate hearing from you.  
Page 12  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Guardian Product Return  
Guardian products have been quality tested and are in full working order when  
shipped from the factory, given the rugged nature of these products, shipping is not  
expected to damage a unit. In the unlikely event of a malfunction, Guardian follows the  
three step procedure below.  
Step I - On-Site Correction  
The most common source of difficulties with a new product is improper installation  
in one of two ways: incorrect wiring connections or connection to an incorrect  
power source.  
Product wiring needs to be properly connected to the on-site wiring. Correct wiring  
instructions are shown in the user manual included with the product.  
Connecting a telephone to a standard power source, rather than tip & ring, will  
blow the telephone’s internal, user-replaceable fuse. In the event of fuse burn-out,  
disconnect the telephone from the power source, replace the fuse, and reconnect  
following the wiring diagrams provided with the product.  
Step II - Return Materials Authorization (RMA)  
When a product has been installed following user manual instructions, and the unit  
fails to operate, the user must contact Guardian Telecom to obtain authorization to  
return the product. This can be done by completing a RMA form online at  
this manual.  
After providing information on the product, the owner and the nature of the  
problem, Guardian will issue a RMA number, to be shown on documentation  
returned with the product.  
In addition to the RMA number, shipping documents should include name, address  
and telephone number of the owner along with contact information for the person  
responsible for the repair and/or the user who identified the malfunction.  
(Where a product is being returned for repair from outside of Canada, customs  
documentation must show the product’s serial number, date of export [date of  
purchase], and a notation that the equipment is: “Canadian goods returning.”)  
Step III - Factory Authorized Service  
Once received, each product is carefully inspected and tested. If the product is  
under warranty, repairs are completed and the product returned to the owner,  
generally within five working days of receipt by the factory.  
A product that has been subjected to misuse, neglect or accident or is beyond the  
warranty period will be evaluated. The service department will provide the owner’s  
representative with a repair cost estimate. Once approved, repairs are completed  
and the product returned, generally within five working days.  
Page 13  
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Guardian Telecom Inc.  
Installation and Operation  
Model HR70  
Notes:  
Model No.  
Part No.  
Serial No.  
Date of Purchase  
Page 14  
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Guardian Telecom Inc.  
7552 - 10th Street N.E.  
Calgary, Alberta, Canada T2E 8W1  
Toll-free 1-800-363-8010  
Ph. (403) 258-3100  
Fax. (403) 253-4967  
Industrial Communications Worldwide  
© Guardian Telecom Inc. 2004  
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