Maintaining
and
Troubleshooting
the Gateway
ALR 8300 Server
Part # 8504081
A MAN SYS US 8300 TECH REF R1
12/98
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Preface ......................................................................................v
Safety instructions ................................................................................ vii
Static electricity precautions ................................................................... 2
Opening the system................................................................................. 3
Removing the side panel.................................................................. 3
Removing the wrap-around panel ................................................... 4
Removing the bezel.......................................................................... 5
Closing the system................................................................................... 7
System board ......................................................................................... 12
Chassis fans (A, F, S) ..................................................................... 14
Power connectors ........................................................................... 14
Front panel connectors................................................................... 15
Drive controllers and connectors................................................... 17
System jumpers .............................................................................. 18
Server management connectors..................................................... 19
Battery (AA)................................................................................... 20
Expansion slots............................................................................... 20
Installing Components ........................................................... 25
Replacing the processor ........................................................................ 26
Installing a second processor ................................................................ 29
Setting system board jumpers............................................................... 32
Contents
i
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Processor speed jumper................................................................. 32
Clear CMOS jumper...................................................................... 33
SHM mode jumper ........................................................................ 34
Installing memory and hardware.......................................................... 35
Installing memory.......................................................................... 35
Adding and replacing drives.......................................................... 37
SCSI cable kit installation ............................................................. 45
Adding an expansion card ............................................................. 46
Replacing the lithium battery ........................................................ 48
About the BIOS Setup Utility............................................................... 54
Using the BIOS Setup Utility............................................................... 54
Main menu screen.......................................................................... 55
Advanced menu screen.................................................................. 59
Updating the BIOS................................................................................ 72
Introduction........................................................................................... 76
Computer virus notice........................................................................... 76
Troubleshooting checklist .................................................................... 77
Verifying the configuration........................................................... 78
Troubleshooting guidelines........................................................... 78
CD-ROM problems .............................................................................. 79
Hard disk problems............................................................................... 80
Memory/Processor problems ............................................................... 81
Printer problems.................................................................................... 83
System problems................................................................................... 85
Video problems..................................................................................... 86
Error messages...................................................................................... 88
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Acronyms and abbreviations ................................................................ 92
Terms and definitions............................................................................ 93
Specifications......................................................................................... 96
Memory Map......................................................................................... 97
I/O Map.................................................................................................. 98
IRQ Usage ............................................................................................. 99
DMA Usage......................................................................................... 100
DIMM Configurations ........................................................................ 101
Regulatory compliance statements..................................................... 103
FCC notice.................................................................................... 103
CE notice ...................................................................................... 104
VCCI notice.................................................................................. 104
Australia/New Zealand notice ..................................................... 105
Index .................................................................................... 107
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Conventions used in this guide
Throughout this guide, you will see the following conventions:
Convention
Description
ENTER
Keyboard key names are printed in small
capitals.
CTRL+ALT+DEL
A plus sign indicates that the keys must be
pressed simultaneously.
Commands to be entered, options to
select, and messages that appear on your
monitor are printed in bold.
User’s Guide
Important!
Names of publications and files are printed
in italic.
An important informs you of special
circumstances.
A caution warns you of possible damage
to equipment or loss of data.
Caution!
Warning!
A warning indicates the possibility of
personal injury.
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Safety instructions
Warning!
Observe the following safety instructions when using your system:
Do not attempt to service
the system yourself except
as explained elsewhere in
the system documentation.
Adjust only those controls
covered in the instructions.
•
•
Follow all instructions marked on the system and in the
documentation.
When the computer is turned off, a small amount of electrical
current still runs through the computer. Always unplug the
computer from the electrical outlet before cleaning the system or
opening the computer cover. (Follow the cleaning instructions in
your user’s guide.)
Opening or removing
covers marked “Do Not
Remove” may expose you
to dangerous electrical
voltages or other risks.
•
•
Do not use this product near water or a heat source, such as a
radiator or heat register.
Refer all servicing of those
compartments to qualified
service personnel.
Do not spill anything on or into the system. The best way to avoid
spills is to avoid eating and drinking near your system.
•
•
Make sure you set up the system on a stable work surface.
Openings in the computer cabinet are provided for ventilation. Do
not block or cover these openings. Make sure you provide adequate
space (at least 12 inches) around the system for ventilation when
you set up your work area. Never insert objects of any kind into the
computer ventilation slots.
•
•
Use the voltage setting for your area. The voltage selector switch is
set at the factory to the correct voltage.
As a safety feature, this system is equipped with a 3-wire power
cord to ensure that the product is properly grounded when in use.
The plug will only fit into a grounding-type outlet. If you are
unable to insert the plug into an outlet, contact an electrician to
install the appropriate outlet.
•
•
Do not walk on the power cord or allow anything to rest on it.
If you use an extension cord with this system, make sure the total
ampere ratings on the products plugged into the extension cord do
not exceed the extension cord ampere rating. Also, the total ampere
requirements for all products plugged into the wall outlet must not
exceed 15 amperes.
Preface vii
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•
•
There is a danger of explosion if the CMOS (complementary
metal-oxide semiconductor) battery is replaced incorrectly.
Replace the battery with the same or equivalent type recommended
by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Unplug the system from the wall outlet and refer servicing to
qualified personnel if:
•
•
•
The power cord or plug is damaged.
Liquid has been spilled into the system.
The system does not operate properly when the operating
instructions are followed.
•
•
The system was dropped or the cabinet is damaged.
The system’s performance changes.
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Additional information sources
Along with this manual and your user’s guide, you can find additional
information by using the following sources.
The Gateway Support Center
Log on to the Gateway Support Center at www.gateway.com/support to
access information about your system or other Gateway products. Some
types of information you can access are:
•
Hardware driver (including BIOS) and software
application updates
•
•
•
•
•
•
An expanded glossary
Technical tips
Service Agreement information
Technical documents and component information
Frequently Asked Questions (FAQ)
Online access to Tech Support
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Static electricity precautions
Caution!
Prevent electrostatic
Static electricity can permanently damage electronic components in your
computer. When opening your computer case, always perform the
following procedure:
damage to your system by
following static electricity
precautions every time you
open your computer case.
1. Wear a grounding wrist strap (available at most electronics stores).
2. Turn off the system power.
3. Touch the back of the power supply fan, located on the back of the
case, to discharge any static electricity.
4. Unplug all power cords from AC outlets.
5. Remove the computer case cover.
Follow these precautions to avoid electrostatic damage to your system
components:
•
•
Avoid static-causing surfaces such as plastic and styrofoam in your
work area.
Warning!
To avoid exposure to
dangerous electrical
voltages and moving parts,
turn off your computer and
unplug the power cord
before removing the system
cover.
Remove the parts from their antistatic bags only when you are
ready to use them. Do not lay parts on the outside of antistatic bags
since only the inside of the bag provides antistatic protection.
•
•
Always hold cards by their edges and their metal mounting bracket.
Avoid touching components on the cards and the edge connectors
that connect to expansion slots.
Never slide cards or other parts over any surface.
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Opening the system
Depending on your purpose, you may need to remove only one or all of the
system covers. Follow the instructions specific to the cover you want to
remove, as indicated in each section.
Removing the side panel
Caution!
You must remove the side panel before you can remove the bezel or the
wrap-around panel.
Turn the system off and
disconnect both power
cords before proceeding.
Installing any component
while the power is on may
cause permanent damage
to the system.
To Remove the Side Panel
1. Disconnect all power cords. Unlock the chassis keylock if necessary.
2. On the rear of the system, remove the two screws that secure the side
panel to the chassis. Save the screws (see Figure 1).
Figure 1: Removing the Side Panel
System Access
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3. Slide the panel back and gently pull it off of the chassis.
4. Set the panel aside.
Removing the wrap-around panel
You must remove the side panel before removing the wrap-around panel.
You may need to remove the wrap-around panel before removing the bezel.
To Remove the Wrap-around Panel
1. Disconnect all power cords. Unlock the chassis keylock if necessary.
2. Remove the side panel as described above.
3. Remove the two screws from the rear of the system and the screw at
the top of the system that secure the panel to the chassis (see Figure 2).
Figure 2: Removing the Wrap-Around Panel
4
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4. Slide the panel backward a few inches.
5. Lift the bottom of the panel outward so that its top is angled on the
chassis, as shown in Figure 2.
6. Lift the panel up and off of the chassis and set the panel aside.
Removing the bezel
You must remove the side panel and the wrap-around panel before you
remove the bezel.
To Remove the Bezel
1. Disconnect the power cords. Unlock the bezel keylock if necessary.
2. Remove the side panel, as described in “Removing the side panel” on
page 3.
3. Disconnect the two ribbon cables that link the bezel LED indicators to
the interior of the system.
System Access
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4. Remove the six screws that secure the bezel to the chassis, as shown in
Figure 3. Set the screws aside.
Figure 3: Removing the Bezel
5. Gently pull the bezel off of the chassis and lay it aside.
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Closing the system
Before closing the system, verify that all connectors and boards are
properly installed and firmly seated.
Reinstalling the bezel
You must replace the bezel before you replace the wrap-around panel and
the side panel.
To Replace the Bezel
1. Position the bezel to the front of the chassis so that the bezel pegs are
aligned with the mounting holes on the front of the chassis. See
Figure 4.
Figure 4: Reinstalling the Bezel
System Access
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2. Carefully thread the ribbon cables through the openings in the chassis
and connect them to the appropriate connectors. See Figure 7 on
page 12 for the locations of the connector on the system board and see
the RAID Cage Configuration Guide for the location of the connector
on the RAID bay backplane.
3. Secure the bezel with the screws you removed when removing the
bezel.
Reinstalling the wrap-around panel
You must replace the bezel before you replace the wrap-around panel. You
must replace the wrap-around panel before you replace the side panel.
To Replace the Wrap-around Panel
1. Hold the wrap-around panel at a slight angle over the chassis as shown
in Figure 5.
Figure 5: Reinstalling the Wrap-Around Panel
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2. Lower the panel and anchor its top edge to the chassis.
3. Gently release the panel so that its side is flush against the chassis.
4. Slide the panel forward until it is locked into place.
5. Secure the panel with the screws you removed when you removed the
wrap-around panel.
Important!
Reinstalling the side panel
You must replace the bezel and the wrap-around panel before you replace
the side panel.
To Replace the Side Panel
1. Align the panel with the chassis ledges just a few inches towards the
back of the chassis. (See Figure 6.)
Figure 6: Reinstalling the Side Panel
System Access
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2. Verify that the slots on the panel are aligned with the locking tabs on
the chassis.
3. Slide panel towards the front of the system until the panel is locked
into place.
4. Secure the panel with the screws you removed when you removed the
side panel.
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System board
The system board functions as the main interface between the processor,
memory, and peripherals. See the table below and on the following page for
the key to Figure 7.
Figure 7: System Board Components
A Chassis fan connector
B Power connectors
C Soft power connector
D PS fault reset connector
E Power supply auxiliary connector
F Chassis fan connector
G Secondary IDE connector
H Primary IDE connector
I
Diskette drive connector
J SHM mode jumper
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K Reset connector
L Front panel connector
M External hard drive connector
N Hard drive LED connector
O Server management connector
P I O connector/secondary PCI slot 1
2
Q User NMI connector
R EDC reset connector
S Chassis fan connector
T Cover intrusion switch connector
U Speaker connector
V External boot ROM connector
W External I C connector
2
X SCSI B connector
Y SCSI A connector
Z Clear CMOS jumper
AA Battery
AB ISA slot 1 (shared w/secondary PCI slot 4)
AC Secondary PCI slot 4 (shared w/ ISA slot 1)
AD Secondary PCI slot 3/RAID-port slot
AE Secondary PCI slot 2
AF Secondary PCI slot 1 (shared w/ I O slot)
2
AG Primary PCI slot 3
AH Primary PCI slot 2
AI Primary PCI slot 1
AJ RJ-45 ethernet port
AK Stacked dual USB ports
AL Video port
AM Mouse port/keyboard ports
AN Serial port 2
AO Parallel port
AP Serial port 1
AQ Boot processor connector (CPU 1)
AR Application processor connector (CPU 2)
AS DIMM bank A
AT DIMM bank B
AU DIMM bank C
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AV DIMM bank D
AW Optional power connector
AX Processor 1 fan connector
AY Embedded VRM for processor 1
AZ Optional VRM for processor 2
BA Processor 2 fan connector
BB Processor speed setting jumper
BC RAID cage connector
BD LED display connector
Chassis fans (A, F, S)
There are several chassis fan connectors on the system board. These
connectors provide power for cooling fans that may be positioned in several
parts of the chassis to provide cooling for critical components.
Power connectors
There are several power connectors on the system board. These connectors
are intended to allow the connection of different power supplies for
different system configurations. Some of these connectors are not used.
Standard power connectors (B)
The power connectors provide all of the power to the system board. These
connectors are designed to accommodate the power supply installed in the
system.
Soft power connector (C)
The soft power connector provides for a power switch that causes the
system to power up or power down from a standby state.
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Power supply auxiliary connector (E)
Provides additional connections from the power supply to the system board.
Optional power connector (AW)
This power connector provides an alternative connection for use with a
different power supply. This connector is not used in this system.
Front panel connectors
There are several connectors designed to transfer signals between the front
panel and the system board. Many of these connectors are redundant and
are included to allow the system board to be installed in different chassis.
Some of these connectors are not used.
PS fault reset connector (D)
Allows connection of a reset switch for processor fault conditions. This
switch will not reset the processor or remove the fault condition, it clears
the fault alert flag and causes the fault LED to turn off. If the fault condition
persists, the processor fault LED will turn back on.
Front panel connector (L)
The front panel connector provides the signals for the front panel indicator
LEDs and the front panel buttons. Not used in the system.
Reset connector (K)
The reset connector provides the connection of the reset button from the
front panel.
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External hard drive connector (M)
The external hard drive connector allows you to connect a cable from an
external hard drive to the system board to allow the hard drive activity LED
and system monitoring to recognize the external drive.
Hard drive LED connector (N)
This connector allows you to connect all of the hard drives to the hard drive
activity connector on the front panel.
User NMI connector (Q)
This connector allows the connection of a switch that lets a user generate a
non-maskable interrupt (NMI). This connector is not used.
EDC reset connector (R)
The EDC reset connector provides the connection for the keyboard lock
button/ECC reset button from the front panel. Not used.
Speaker connector (U)
Connects the internal speaker to the system board.
External boot ROM connector (V)
Provides connection for expansion cards that contain a separate boot ROM
and require separate access to the system board. This connector is for
factory use only.
LED display connector (BD)
Connects the LEDs on the front panel to the system board. Includes the
keyboard lock button signals and the reset button signals.
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Drive controllers and connectors
The system board supports several controllers for drives and other
peripherals. Connectors to link these controllers to the appropriate devices
are also provided.
Secondary and primary hard drive connectors (G, H)
This is an integrated dual-channel Ultra-DMA PCI/IDE interface with two
IDE connectors capable of controlling up to four IDE devices and
supporting PIO Modes 0-4. Ultra-DMA provides faster access to IDE
devices that are Ultra-DMA compliant while maintaining support for IDE
devices that do not support the Ultra-DMA specification.
Diskette drive connector (I)
The diskette drive controller and connector on the system board support up
to two diskette drives of 360 KB, 720 KB, 1.2 MB, 1.44 MB, and 2.88 MB
formats.
SCSI connectors (X, Y)
®
™
This integrated Adaptec AIC -7890 SCSI controller is a
high-performance, PnP compliant, single-chip PCI local bus-to-Ultra2
SCSI master host adapter. Its advanced SCSI I/O cell technology ensures
data integrity for higher I/O bandwidth requirements with data rates of
40-MB/sec in Ultra mode and 80-MB/sec in Ultra2 mode.
Additional features:
•
•
Dual LVD 16-bit (68-pin) PCI-to-Wide Ultra2 SCSI connectors
Full 32-bit PCI bus master implementation maximizing data
transfer on PCI local bus at 133 MB/sec data bursts
•
SCAM (SCSI Configured Automatically) Level 1 for
®
Windows 95 , enabling automatic configuration of new devices
without having to reboot the system.
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•
Wide SCSI configuration supporting up to 15 connected SCSI
peripherals per channel for as many as 30 devices. As many as
seven 8-bit devices can be installed on each channel.
•
•
Multi-threading support for up to 255 simultaneous I/O tasks
Advanced SCSI I/O cell ensuring data integrity by automatically
and continuously adjusting slew rate to compensate for SCSI bus
loading
•
Driver support for all major operating systems.
System jumpers
These jumpers allow you to set certain characteristics of the system. Some
jumpers are reserved and are not described in this section. Do not change
any jumper unless it is necessary to configure the system. In some cases,
changing the settings of reserved jumpers can cause damage to the system
board. For instructions on setting the jumpers on the system board, see
“Setting system board jumpers” on page 32.
SHM mode jumper (J)
This jumper indicates whether the system is a tower unit or rack mounted.
The system hardware manager (SHM) software checks this jumper to
determine the characteristics of the system.
Clear CMOS jumper (Z)
This jumper allows you to clear the CMOS memory. You should only do
this if you cannot access the normal methods of modifying the CMOS and
modifications to the CMOS are necessary. Clearing CMOS memory
returns all BIOS Setup settings to the default values.
Processor speed setting jumper (BB)
This jumper allows you to set the speed of the processor. Both processors,
in dual processor configurations, must have the same speed rating. If
processors of different speeds are used in the same system, the processors
must run at the speed of the slower processor.
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Server management connectors
The server management connectors provide hardware and component
monitoring to assist you in maintaining the server.
Server management connector (O)
The server management connector allows you to connect a server
management device to the system board to monitor system activities.
I O connector (P)
2
The I O connector allows you to install a dedicated intelligent input/output
2
(I O) board. This feature was not fully implemented at the time this guide
2
was printed.
Cover intrusion switch connector (T)
Connects a cover intrusion switch to the system board so that the system
can monitor unauthorized access to the chassis.
2
External I C connector (W)
This connector is part of the system monitoring hardware. It carries the
2
signals of the I C bus which include identifying information and status for
major system components.
RAID cage connector (BC)
The RAID cage connector connects the SCSI backplane to the system
board to allow status and monitoring of backplane fan activity. The signals
provide backplane fan tachometer readings. Not implemented in this
system.
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Battery (AA)
Provides the power to maintain the CMOS memory when the system is
turned off or unplugged.
Caution!
There is a danger of
explosion if the battery is
incorrectly replaced.
Replace the battery only
with the same or equivalent
type recommended by the
manufacturer. Dispose of
used batteries according to
the manufacturer’s
Expansion slots
The system features seven expansion slots: four PCI slots, one PCI slot/I O
2
slot, one PCI/RAIDport, and one shared PCI/ISA slot. The shared slots,
PCI/I2O and PCI/ISA, are represented by multiple connectors on the
system board.
instructions.
ISA slot connector (AB)
The ISA slot connector supports a single bus-master capable ISA
expansion card. This connector shares space with secondary PCI
connector 4.
PCI slot connectors (AC, AE, AF, AG, AH, AI)
The system board supports six connectors for installation of PCI cards. All
PCI connectors are bus master capable. Three of these connectors, (AG,
AH, and AI) reside on the primary PCI bus and three (AC, AE, and AF)
reside on the secondary PCI bus.
The PCI bus processes peripheral transactions at a system clock speed of up
to 33 MHz.
PCI/RAIDPort connector (AD)
The PCI/RAIDport connector allows you to install either a PCI expansion
card or a dedicated RAIDport card into a single connector.
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I/O connectors
The I/O connectors are located on the back panel of the system. Figure 7 on
page 12 shows the locations of the connectors on the system board. Figure 8
below shows the connectors as they appear on the back panel.
Serial port 1
Parallel port
Serial port 2
Mouse port
Keyboard port
Video port
Dual USB ports
RJ-45 Ethernet port
with LED indicators
Figure 8: I/O Connectors
The following I/O connectors are included with the system:
•
Two universal serial bus (USB) ports (AK in Figure 7):
•
USB ports provide connection for a growing list of peripheral
components including mouse, keyboard, joystick, monitor,
tape and floppy drives
•
•
As many as 127 devices can be daisy-chained from each port
Hot-swap capability and dynamic resource allocation for all
peripherals attached
•
•
Data transfer rates of up to 12Mbps.
USB drivers are provided as a part of most major operating
systems and should require no special procedures for
implementation or use.
•
•
Two 9-pin 16550-compatible serial ports (AN and AP in Figure 7)
One bi-directional ECP/EPP parallel port (AO in Figure 7)
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•
•
•
•
One VGA video port (AL in Figure 7)
One PS/2-style mouse port (part of AM in Figure 7)
One PS/2-style keyboard port (part of AM in Figure 7)
One RJ-45 Ethernet connector with two LED indicators (AJ in
Figure 7). The green LED indicates a communication link has
been established with the network and the yellow indicator shows
that the communication is occurring at 100 Mbps when on and at
10Mbps when off.
Processor subsystem
The system board supports as many as two processors (CPUs). The board
provides several additional connectors for supporting components, as
described in the following paragraphs.
Processors and processor slots (AQ, AR)
®
Depending on the model, the system is equipped with one Intel Pentium II
™
Xeon processor with 512-KB, 1 MB, or 2 MB of ECC level-two (L2)
cache integrated into a single edge contact (SEC) cartridge. The boot
processor (AQ) must be present in all configurations. The application
processor (AR) is optional.
The system SMP design supports up to two processors and is Intel MP
Specification v1.1 and 1.4 compliant.
Processor fan connectors (AX, BA)
The processor fan connectors provide power for the fans mounted on the
processor heatsinks. These fans cool the processors and prevent
overheating. Note that not all processor heatsinks have or need fans. If the
processor heatsink includes a fan, connect it to the correct fan connector.
These connectors are not used in the standard configurations.
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Voltage regulator modules (AY, AZ)
Each processor must have a dedicated voltage regulator module (VRM)
that adjusts the voltage supplied to the processor. The VRM for the boot
processor (CPU 1) is integrated into the system board.
Memory (AS, AT, AU, AV)
The system comes standard with 64 MB of error checking and correcting
(ECC) RAM. System RAM is expandable up to 2 GB using 100 MHz ECC
PC100-compliant 100 MHz 72-bit synchronous DRAM (SDRAM)
DIMMs (4 DIMM sockets). System memory is PC 100 compliant.
The RAID backplane
The RAID backplane allows you to easily configure a reliable RAID
subsystem. The RAID bay supports six 1-inch or 1.6-inch high 3.5-inch
drives. For optimum operation, only approved, RAID-ready drives should
be used with the RAID backplane.
Drives are mounted on a rail system, which provides quick and easy
installation and hot-swapping capability. A fully functional RAID
subsystem is controlled by a RAID Caching Controller.
Hot-swapping is a useful feature that allows you to replace a failed hard
disk drive without interrupting system operation. In the event of a
hot-swappable drive failure, in which the drive is part of a RAID 5 array, the
system continues normal operation. The failed drive can be replaced and its
contents rebuilt automatically on an equivalent replacement drive without
interrupting the operation of the system.
To configure the backplane, refer to the RAID Cage Configuration Guide.
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3
Chapter 3:
Replacing the processor......................................... 26
Installing a second processor................................. 29
Setting system board jumpers ............................... 32
Installing memory and hardware .......................... 35
Installing software and drivers.............................. 50
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Replacing the processor
®
™
The system is compatible with Intel Pentium II Xeon processors.
Important!
You can either upgrade the existing Pentium II Xeon processor or install a
second processor of the same speed as the original processor.
The system board provides
an embedded voltage
regulator module (VRM) to
provide the correct voltage
for the first processor. You
do not need to install an
additional or replacement
VRM. If a VRM was
When replacing a processor, order a Pentium II Xeon processor upgrade kit.
The kit includes the processor, a heat sink, and a disposable electrostatic
discharge (ESD) wrist strap. For the latest details on the availability of the
upgrade kits, contact one of the sources listed in the Assistance Resources
document.
included in your processor
upgrade kit, do not use it.
It is critical that a heat sink be installed on each processor. The Pentium II
Xeon processor overheats and fails if it is not cooled sufficiently. The heat
sink provided with the processor on the system provides all necessary
cooling for the processor, as long as the system covers are on.
To Replace the Processor
1. Turn off the system and disconnect the power cord.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
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3. Wearing an anti-static wristband grounded to the system chassis,
Important!
remove the lock bar from the processor support. See Figure 9.
If the error message
“update table not found for
CPUxx, Stepping xxxx”
displays at boot up, run the
MULOADER utility located
on the disk included with
your processor kit. This
message may occur under
the following conditions:
When a new processor has
been added that does not
include the stepping
information in the table.
When the BIOS is flashed,
it may remove the stepping
information form the table
which will cause the error
message to appear.
4. Remove the two screws that secure the processor cartridge in the
supports and remove the lock bar.
5. Lift the processor cartridge straight up and away from the system
board. See Figure 10.
Figure 10: Removing the Processor Cartridge
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6. Place the processor cartridge that you removed in a safe place.
7. Remove the replacement processor cartridge from its protective
wrapping and place it in the cartridge supports for the slot 1 connector.
See Figure 11.
Figure 11: Installing the Processor Cartridge
8. Slide the cartridge all of the way down until it seats securely in the
slot 2 supports.
9. Place the lock bar on the top of the processor cartridge and replace the
two screws that secure it in place.
10. Set the jumpers properly for the new processor configuration.
11. Close the case, as described in “Closing the system” on page 7.
12. Reconnect the power cord and turn on the system.
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Installing a second processor
®
™
The system is compatible with Intel Pentium II Xeon processors.
You can either upgrade the existing Pentium II Xeon processor or install a
second processor of the same speed as the original. When adding a
processor, order a Pentium II Xeon processor upgrade kit. The kit includes
the processor, a heat sink, and a disposable electrostatic discharge (ESD)
wrist strap. For the latest details on the availability of upgrade kits, contact
one of the sources listed in the Assistance Resources document.
It is critical that a heat sink be installed on each processor. The Pentium II
Xeon processor overheats and fails if it is not cooled sufficiently. The heat
sink provided with the processor on the system provides all necessary
cooling for the processor, as long as the system covers are on.
To Install a Second Processor
1. Turn off the system and disconnect the power cord.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
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3. Wearing an anti-static wrist strap grounded to the system chassis,
remove the Terminator Card from the system board. See Figure 12.
Figure 12: Removing the Terminator Card
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4. Align the new Pentium II SEC cartridge in the Slot 2 supports and
press it firmly into place until fully seated. See Figure 13.
Figure 13: Installing the New Processor
5. Place the lock bar over the top of the processor cartridge and secure it
in place with the two screws provided.
6. Set the jumpers correctly for the new processor configuration.
7. Insert the new VRM into the connector provided until the release
latches click into place.
8. Close the case, as described in “Closing the system” on page 7.
9. Reconnect the power cord and turn on the system.
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Setting system board jumpers
The system board jumpers let you change several system functions.
Jumpers are set to the default positions at the factory. You may need to
change the jumper settings to perform the following functions:
•
•
•
Set processor/bus speed settings
Clear CMOS memory
SHM mode
Processor speed jumper
The system board supports a range of processor speeds, which are set by
changing jumper shunts on the block. If you upgrade your processor, you
may need to change jumper settings. The JP22 jumper configuration block
lets you set the processor speed.
If two processors are present and they support different speeds, set the
processor speed jumper to the slower speed. Move the jumper shunts on
jumper block JP22 to connect the jumper pins according to the following
table.
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Clear CMOS jumper
Important!
JP15 lets you clear all current values in complimentary metal-oxide
semiconductor (CMOS) memory. CMOS memory stores all of the BIOS
Setup information and settings. Clearing the CMOS memory restores all
setup values to the original system defaults.
If the error message
“update table not found for
CPUxx, Stepping xxxx”
displays at boot up, run the
MULOADER utility located
on the disk included with
your processor kit. This
message may occur under
the following conditions:
When a new processor has
been added that does not
include the stepping
information in the table.
When the BIOS is flashed,
it may remove the stepping
information form the table
which will cause the error
message to appear.
A jumper shunt connecting pins 1 and 2 supports normal operations. A
jumper shunt connecting pins 2 and 3 clears the CMOS memory.
To Clear CMOS Memory
1. Turn off the system and disconnect the power cord.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
3. Move the jumper shunt on the JP15 jumper to connect pins 2 and 3.
necessary to start up the system to clear CMOS memory.
5. Move the jumper shunt on the JP15 jumper back to its normal position
connecting pins 1 and 2.
6. Close the case, as described in “Closing the system” on page 7.
7. Reconnect the power cord and turn on the system.
Clearing the CMOS memory clears all passwords and all configuration
settings. You must reset any necessary values in BIOS Setup after you clear
the CMOS memory.
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SHM mode jumper
The SHM mode jumper indicates whether the system board is installed in a
tower or rack system. When the system board is installed in a tower chassis,
leave the jumper pins unconnected. When the system board is installed in a
rack, the jumper pins must be connected. The SHM software checks the
status of this jumper to determine whether the configuration and other
characteristics of the server are correct for a system of the appropriate type.
To Set the SHM Mode Jumper
1. Turn off the system and disconnect the power cord.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
3. Install a jumper shunt on the jumper to connect the pins.
4. Close the case, as described in “Closing the system” on page 7.
5. Reconnect the power cord and turn on the system.
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Installing memory and hardware
Installing memory
The system board supports up to 2 GB of RAM in unbuffered ECC
SDRAM DIMMs. System memory is PC 100 compliant.
The system board is configured with 4 DIMM banks. You can fill Bank 0,
Bank 1, Bank 2, or Bank 3, or a combination of banks with DIMMs. No
jumper settings are required for the memory size or type because this
information is automatically detected by the BIOS.
Refer to the DIMM configuration chart later in this section for valid
memory configurations. You may select any combination that provides the
total RAM required by your system and applications.
Important!
The system supports 2 GB
of RAM if you use 512 MB
DIMMs. These DIMMs were
not readily available at the
time this guide was
To Install DIMMs
published.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
3. Pull open the socket clamps on each side of the DIMM socket (see
Figure 14).
Figure 14: Opening the DIMM Socket Clamps
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4. Insert the DIMM into the socket and align the two notches in the
DIMM with the two notches in the DIMM socket (see Figure 15).
Figure 15: Installing the DIMM
5. Gently press the DIMM into the socket until it is securely seated.
(Inserting the DIMM automatically locks each of the socket clamps on
each end of the DIMM.)
Caution!
Whenever you add or
remove memory and start
the computer, allow POST
to complete the memory
test and count, otherwise
the CMOS data is not
updated for the new
6. Close the case, as described in “Closing the system” on page 7.
7. Reconnect the power cord and turn on the system.
memory total.
To Remove DIMMs
1. Gently push out first one and then the other plastic socket clamp on
each end of the DIMM. The DIMM should pop up slightly from the
socket (see Figure 16).
Caution!
Never try to remove a
DIMM without releasing the
clamps. You may break the
socket, causing serious
damage.
Figure 16: Opening the DIMM Socket Clamps
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2. Carefully lift the DIMM out of the socket (see Figure 17).
Figure 17: Removing the DIMM
3. Store the DIMM in a static-free container.
Adding and replacing drives
The case must be opened to add or change drives (such as disk drives and
CD-ROM drives) in the system. Refer to Chapter 1, System Access, for
instructions on opening and closing the case.
Replacing the CD-ROM drive
You can use the 5.25-inch drive bay to install a CD-ROM drive, tape drive,
or other 5.25-inch device.
To Replace the CD-ROM Drive
1. Turn off the system and disconnect the power cord.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
3. Locate the CD-ROM drive.
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4. Disconnect the power and data cables from the back of the drive,
noting their location and orientation. (You will reconnect these cables
after you install the new CD-ROM drive.)
5. Remove the screws securing the CD-ROM drive to the chassis and
remove the CD-ROM drive (see Figure 18).
Figure 18: Replacing the CD-ROM Drive
6. Place the new CD-ROM drive in the chassis and secure the drive to the
chassis using the screws you removed in Step 5.
7. Connect the power and data cables to the CD-ROM drive, making sure
the cables match their original position. (See drive documentation for
proper drive jumper settings and cable orientation.)
8. Close the case, as described in “Closing the system” on page 7.
9. Reconnect the power cord and turn on the system.
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Installing a drive in the 5.25-inch drive bay
You can use the 5.25-inch drive bay to install a CD-ROM drive, tape drive,
or other 5.25-inch device.
To Install a Drive in the 5.25-inch Drive Bay
1. Turn off the system and disconnect the power cord.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
3. Locate the 5.25-inch drive bay.
4. If no drive is installed in the drive bay, remove the metal drive bay
cover from the front of the 5.25-inch drive bay. Also, remove the
corresponding plastic drive bay cover on the front bezel.
cables from the drive, noting their location and orientation. (You will
reconnect these cables after you install the new drive.)
5. If you are replacing an existing drive, remove the screws securing the
drive to the chassis, then remove the drive from the chassis (see
Figure 19).
Figure 19: Installing a 5.25-inch Drive
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chassis using the screws you removed in Step 5.
7. Connect the power and data cables to the back of the drive. (See drive
documentation for proper drive jumper settings and cable orientation.)
8. Close the case, as described in “Closing the system” on page 7.
9. Reconnect the power cord and turn on the system.
10. Run the configuration software, if required.
Replacing a 3.5-inch drive in the top drive bay
Above the 3.5-inch diskette drive, there is a single bay for an internal
3.5-inch hard drive. This drive can be either IDE or SCSI.
To Replace the 3.5-inch Drive in the Top Drive Bay
1. Turn off the system and disconnect the power cord.
2. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
3. Disconnect the data and power cables from the drive in the top drive
bay.
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4. Remove the two screws that secure the right side of the drive to the
chassis and the two screws that secure the bracket to the left side of the
5.25-inch drive cage (see Figure 20).
Figure 20: Removing the 3.5-inch Drive from the Top Drive Bay
5. Remove the bracket from the left side of the old drive by removing the
two screws.
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6. Secure the bracket to the left side of the new drive, using the two
screws you just removed (see Figure 21).
Figure 21: Replacing the 3.5-inch Drive in the Top Drive Bay
7. Place the new drive and bracket in the top drive bay and secure them
with the four screws you removed earlier.
8. Connect the data and power cables to the new drive, being careful to
orient them correctly.
9. Close the case and turn the server on.
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Replacing a RAID drive
The hard drives in the RAID bay are secured to guide rails, which lets you
install and remove the drives from the system chassis. Use this procedure
for the SCA SCSI drives installed in the RAID bay, not the 3.5-inch drive
bay at the back of the chassis. The RAID bay supports up to six 3.5-inch
LVD SCA SCSI hard drives
To Replace a RAID Drive
1. Unlock and open the lower bezel door.
2. Locate the SCA hard disk that you want to replace.
3. Pull the release latches on the guide rails outward to release the drive
from the RAID bay (see Figure 22).
Figure 22: Removing an SCA Drive
4. Pull the drive straight out of the bay.
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5. Remove the replacement drive from its protective cover and align the
guide rails with the RAID bay guides.
6. Slide the drive into the bay until the connector makes contact with the
SCA connector on the backplane (see Figure 23).
Figure 23: Installing an SCA Drive
7. Press the drive in firmly until the connector seats securely. Press the
latches inward until they click into place to seat the drive securely in
the bay.
8. Close the lower bezel door and lock it.
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SCSI cable kit installation
The following section describes how to install the SCSI cable kit from the
integrated onboard SCSI connector on the system board to the rear panel of
the chassis.
The following tools are required to complete the installation:
•
•
•
Phillips screwdriver
Straight blade screwdriver
Anti-static wristband
Caution!
To help avoid possible
damage to your computer
from static electricity, follow
the anti-static procedures
outlined in the Maintenance
and Troubleshooting Guide
for your system every time
you work inside your
To install the SCSI cable kit:
1. Power down the system and remove the power cord(s).
2. Remove the parts from the SCSI Cable Kit.
3. Remove the two screws from the rear of the left side cover.
4. Slide the side cover back slightly, then lift it out and off.
computer.
5. Using the straight bladed screwdriver, remove the punchout section
(insert the blade of the screwdriver into the slot in the punchout, then
pry back and fourth until loose).
SCSI cable
System board
Integrated SCSI
connector
Figure 24: Installing the SCSI Cable Kit
6. One end of the SCSI cable is attached to a bracket containing two
threaded holes. From the inside of the system, hold this end of the
cable up to the opening created when the punchout was removed.
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7. Using the two small screws included in the SCSI Cable Kit, secure the
SCSI cable/bracket to the rear panel of the chassis.
8. Plug the other end of the SCSI cable into the appropriate SCSI
connector on the system board.
9. Arrange the ribbon cable so that it doesn’t interfere with chassis or
CPU fans, or block airflow through the system.
10. Reinstall the left side cover of the system and replace the two screws.
11. Plug in the system power cord(s) and power up the system.
Adding an expansion card
The system board has eight (8) expansion slot connectors. The system
board accepts two types of expansion cards: ISA and PCI. Some of the PCI
expansion slots are designed to allow the slot to be shared with a special
Some ISA expansion cards have jumpers or switches that set interrupts and
I/O addresses. They come with instructions that explain how to set them to
avoid hardware conflicts. Follow the instructions carefully.
Refer to Figure 7 on page 12 for the correct installation location.
To Install an Expansion Card
instructions.
2. Turn off the system and disconnect the power cord.
3. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
4. Locate an available slot.
5. Remove and retain the screw securing the expansion port cover to the
rear panel. Keep the port cover for reinstallation in case you ever need
to remove the card.
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6. Firmly insert the edge of the expansion card into the slot (see
Figure 25).
Figure 25: Adding an Expansion Card
7. After seating the card firmly, secure it to the chassis by installing the
screw you removed in Step 5 through the mounting bracket at the end
of the card.
8. Connect cables to the card. (See the card documentation for proper
jumper settings and cable orientation.)
9. Close the case, as described in “Closing the system” on page 7.
10. Reconnect the power cord and turn on the system.
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It may be necessary to reconfigure your system after installing some
expansion cards. You may also need to install software that came with the
card. Check the card documentation for additional information.
Replacing the lithium battery
The lithium battery provides power for the system real-time clock and
CMOS RAM, which holds the system configuration information.
To Replace the Battery
Caution!
when you are prompted to do so.
There is a danger of
explosion if the battery is
incorrectly replaced.
2. Write down the CMOS values from the Main Setup screen so you can
re-enter them after you replace the battery. (For more information
about the setup program, see “Using the BIOS Setup Utility” on
page 54.)
Replace the battery only
with the same or equivalent
type recommended by the
manufacturer. Dispose of
used batteries according to
the manufacturer’s
3. Turn off the system and disconnect the power cord.
instructions and local laws.
4. Open the case, observing the ESD precautions in “Static electricity
precautions” on page 2.
5. Locate the battery on the system board. The battery is circular and has
the positive pole mark (+) on the top, see Figure 7 on page 12.
6. Gently pull the battery from its socket and press the new battery in the
socket with the positive pole up. Be sure you have pressed the battery
down far enough for it to touch the base of the socket.
Important!
If the CMOS has become
corrupted, the system may
turn on when power is first
applied. Because removing
the battery removes the
power source that supports
the CMOS memory, the
system will turn on when
power is applied after the
new battery is installed.
7. Close the case, as described in “Closing the system” on page 7.
8. Reconnect the power cord and turn on the system.
9. Enter the BIOS Setup program and verify that the system
configuration is correct using the data you recorded in Step 2.
If the CMOS data is not correct, change the information in the Setup
screens as necessary.
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Troubleshooting the battery installation
If you have problems after installing the new battery, try each of the items
listed below, replacing the cover and restarting the computer after each try.
•
•
Turn off the system and ensure that all exterior cables are attached
to the correct connectors and secured.
Check to be sure that all power switches are on. If the system is
plugged into a power strip or surge protector, be sure it is turned on
also.
•
•
Enter the BIOS Setup program and compare the settings on the
screen with your notes or the system hardware manuals. Correct
any discrepancies.
Turn off the system, remove the cover, and verify that all cables
inside the case are attached securely. Also, make sure that the
colored cable edges are aligned correctly and that the connectors
did not miss any pins.
•
•
Turn off the system, remove the cover, and disconnect and
reconnect the cables, and then replace the cover carefully so as not
to disturb any cables.
Turn off the system, remove the cover and, if you have the proper
test equipment, verify that the new battery has power. (It is
possible, although highly unlikely, that the new battery is
defective.)
If these procedures fail to correct the problem, contact technical support.
When everything works properly, close the case as described in “Closing
the system” on page 7, reconnect the power cord, and turn on the system.
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Installing software and drivers
The procedure for installing software and drivers is usually specific to the
operating system you will run on the server. Here are some tips.
Installing the USB driver
To use a USB device, you must install the USB driver in a computer
running Windows 95. A 3.5-inch disk labeled “Integrated Controller UATA
files for Win 95” was shipped with your computer. You must use this disk
to install the USB driver.
To Install the USB Driver
1. Start the computer.
2. Put the 3.5-inch disk labeled “Integrated Controller UATA files for
Win 95” into the disk drive.
3. Open the Readme.1st file and follow the instructions on screen.
After you have installed the USB driver, install the USB device by attaching
it to a USB port on the rear panel. Check the device documentation for
additional information to see if you must install software for the device.
Installing video drivers
The integrated video controller on the system board uses standard drivers
provided with the system utilities diskettes. For those running Windows NT
in particular, use the driver provided on the utilities diskettes (Cirrus Logic
Windows NT 4.0 diskette) not those provided on the Windows NT
installation CD-ROM. The drivers provided on the Windows NT CD-ROM
may not function correctly.
Video driver installation varies depending on the operating system that you
run on the server. Refer to the documentation for the operating system for
specific instructions.
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If you use an add-in video controller, the drivers accompany the controller
card. See the documentation that accompanied the card for instructions and
information regarding the drivers for an add-in video card.
NetWare drivers
Installing second instance driver for NetWare 4.11
When installing the second instance driver for the second SCSI controller,
the server will generate interrupts which may hang the server. To resolve
this issue, replace the MPS14.PSM file that is installed during the NetWare
4.11 installation with an updated version of the file. The updated file can be
obtained from the Netware Service Pack 5 utility patch provided by Novell.
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About the BIOS Setup Utility
The computer BIOS has a built-in program that lets you set many basic
system characteristics. These settings are stored and saved even when the
power is off. This chapter contains information about this setup utility and
is intended to serve as a guide so that you can make changes to the system
BIOS when necessary.
Many of the screen examples that you see in this chapter are identical to
what you see on your monitor; however, you may have a system with a
newer BIOS version than the one described in this manual. In that case,
some of the examples may differ somewhat from what you see, but the
screens are similar enough that you should have no trouble getting the
information that you need.
Using the BIOS Setup Utility
The computer BIOS has a built-in setup utility that lets you configure
several basic system characteristics. The settings are stored in
battery-backed RAM and are retained even when the power is off.
To enter the Setup utility, restart the system and then press F1 when
prompted on screen during the startup process.
The lower section of all screens provides information about keystrokes
necessary to access help, navigate through the menus, and perform other
functions.
Figure 26: BIOS Menu Navigation Keystrokes
•
Help – Press F1 to get information about the selected item. This
item is only usable in a submenu.
•
•
Back – Press ESC to back out of any field.
Next and Previous Item – Press the up arrow or down arrow keys
to move to the next or previous menu item.
•
Select Menu – Use the left arrow and right arrow keys to move
between the six main menus (Main, Advanced, Security, Boot and
Exit).
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•
•
•
+/- Change Values – Press the + or - key to toggle through the
available options for the selected item.
ENTER Select Sub-Menu – Pressing ENTER when a sub-menu is
highlighted takes you to that sub-menu.
Setup Defaults – Press F9 to set the setup parameters to their
factory default values. A dialog box appears, asking you to press
either ENTER to load the defaults or ESC to skip.
•
Save & Exit – Press F10 to exit the setup utility and either save or
ignore all changes. A dialog box appears, asking you to press
ENTER to save the changes or ESC to ignore the changes and exit.
Main menu screen
Upon entering Setup, the Main menu screen opens. The main menu screen
allows you to access the most common Setup fields.
Figure 27: Main Menu Screen
•
System Time: lets you set the system time. Use a twenty-four hour
clock and the format HH:MM:SS.
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•
•
System Date: lets you set the system date. Use the format
MM/DD/YYYY
Legacy Diskette A: allows you to select the type of diskette drive
installed as drive A. The options are 360 kB, 5 ¼”; 1.2 MB, 5 ¼”;
720 kB, 3 ½”; 1.44/1.25 MB, 3 ½”;2.88 MB, 3 ½”; NOT
INSTALLED; and DISABLED.
•
•
Legacy Diskette B: allows you to select the type of diskette drive
installed as drive B. The options are 360 kB, 5 ¼”; 1.2 MB, 5 ¼”;
720 kB, 3 ½”; 1.44/1.25 MB, 3 ½”;2.88 MB, 3 ½”; NOT
INSTALLED; and DISABLED.
Primary Master: opens the Primary Master screen to permit you
to setup the primary master hard disk drive. Details of this screen
are provided in the section “Hard disk drive setup screen” on
page 57.
•
•
setup the primary slave hard disk drive. Details of this screen are
provided in the section “Hard disk drive setup screen” on page 57.
Secondary Master: opens the Secondary Master screen to permit
screen are provided in the section “Hard disk drive setup screen”
on page 57.
•
Secondary Slave: opens the Secondary Slave screen to permit you
to setup the secondary slave hard disk drive. Details are provided in
the section “Hard disk drive setup screen” on page 57.
•
•
System Memory: shows the amount of base system memory
detected. This field is for reference only.
Extended Memory: shows the amount of extended memory
detected. This field is for reference only.
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Hard disk drive setup screen
The hard disk drive setup screen appears whenever the Primary Master,
Primary Slave, Secondary Master, or Secondary Slave fields are
selected from the main menu screen.
Figure 28: Example Hard Disk Drive Setup Screen
•
Type offers the following options:
•
1 to 39 - Selecting this options brings up one of a set of
previously defined drive types and sizes. These values only
apply to older drives, generally less than 200-MB in size.
•
User - Selecting this option brings up a sub-menu where you
can enter the CYLINDERS, HEADS, SECTORS and
MAXIMUM CAPACITY of the drive you are configuring.
These values are generally available from the documentation
for the drive or the drive label itself.
•
Auto - Selecting this option automatically configures the drive
based on information from the drive itself.
•
•
CD-ROM - Select this option if the drive is a CD-ROM.
IDE Removable - Select this option of the drive is a
removable disk drive.
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•
•
ATAPI Removable - Select this option if the drive is an
ATAPI removable disk drive.
None - “Auto” has been unable to supply the drive type or
select “None” to disable any drive installed.
•
Multi-Sector Transfers: enabling this option allows multiple
sector data transfers on compatible drives. The options are
DISABLED, STANDARD, 2 SECTORS, 4 SECTORS, 8
SECTORS, and 16 SECTORS.
•
•
•
LBA Mode Control: enabling this option causes Logical Block
Addressing to be used in place of Cylinders, Heads and Sectors.
The options are ENABLED and DISABLED.
32 Bit I/O: enabling this option allows 32-bit communication
between the processor and the IDE controller. The options are
ENABLED and DISABLED.
Transfer Mode: selects the method for moving data to and from
the drive. The options listed are those supported by the drive and
the platform; either STANDARD, FAST PIO 1, FAST PIO 2, FAST
PIO 3, and FAST PIO 4; or STANDARD, FAST DMA A, FAST
DMA B, and FAST DMA F.
•
Ultra DMA Mode: enabling this option allows a faster data
transfer rate with compatible drives. The options are ENABLED
and DISABLED.
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Advanced menu screen
The advanced menu screen allows you to access a large number of
advanced features. Many of these features can cause the system to
malfunction if set incorrectly. Do not change these settings unless you must.
Figure 29: Advanced Menu Screen
•
•
Plug and Play O/S: specifies whether the operating system is
compatible with Plug and Play. The options are Yes and No.
Reset Configuration Data: selecting Yes causes the system to
clear its configuration data and automatically configure all PnP
devices at bootup. Selecting No causes the system to use the
existing configuration information. this field automatically resets
itself to No at the next system boot.
•
Use Multiprocessor Specification: this field configures the
multiprocessor specification used to coordinate between multiple
processors. Specification 1.4 allows extended bus definitions and
is required to permit a secondary PCI bus to work without a bridge.
The system board is compatible with both specifications.
BIOS Setup 59
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•
Large Disk Access Mode: options are DOS and Other. Select
large disk is considered one that has more than 1024 cylinders, 16
heads, or 63 tracks per sector.
•
•
•
•
•
Details of this screen are provided in the section, “Resource
configuration screen” on page 61.
screen. Details of this screen are provided in the section,
“Peripheral configuration screen” on page 64.
Details of this screen are provided in the section “Keyboard
features screen” on page 65.
Cache Memory opens the cache memory configuration screen.
Details of this screen are provided in the section “Cache memory
screen” on page 66.
Advanced Chipset Control opens the advanced chipset control
screen which contains a single field. The field is ECC Config,
which allows you to set the extent of error checking and correction
that the system uses. The options for this field are Disabled, EC,
ECC, and ECC Scrub.
•
•
Embedded PCI SCSI: Channel A enabling this field turns on
channel A of the integrated SCSI adapter. Set the Scan First option
if booting from a hard disk and the Scan Last option if booting
from a CD-ROM. The options are Enabled and Disabled.
Embedded PCI SCSI: Channel B enabling this field turns on
channel B of the integrated SCSI adapter. Set the Scan First option
if booting from a hard disk and the Scan Last option if booting
from a CD-ROM. The options are Enabled and Disabled.
•
•
Embedded PCI NIC: enabling this field turns on the integrated
network interface controller. The options are Enabled and
Disabled.
SHM Address: defines the system hardware manager (SHM)
address. The options are 1 through 7.
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Resource configuration screen
Important!
This screen appears whenever Resource Configuration is selected from
the advanced menu.
The SHM Address is
always 1 in stand-alone
configurations.
Figure 30: Resource Configuration Screen
•
•
Memory Reservation: opens the memory reservation screen. This
screen allows you to reserve blocks of upper memory for use by
section “Memory reservation screen” on page 62.
IRQ Reservation: opens the IRQ reservation screen. This screen
allows you to reserve IRQs for use by legacy ISA devices. Details
of this screen are provided in the section “IRQ reservation screen”
on page 63.
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Memory reservation screen
This screen appears whenever you select Memory Reservation from the
resource configuration screen. It allows you to reserve a block of memory
for ISA devices.
Figure 31: Memory Reservation Screen
•
XXXX - XXXX: you may reserve the specified area of upper
memory for use by legacy ISA devices. The options for each
memory region are Available and Reserved.
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IRQ reservation screen
This screen appears whenever you select IRQ Reservation from the
advanced menu. It allows you to manually reserve IRQs for specific
devices.
Figure 32: IRQ Reservation Screen
•
IRQx: you may reserve the specified IRQ for use by legacy ISA
devices. The options for each IRQ are Available and Reserved.
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Peripheral configuration screen
This screen allows you to configure the system peripherals.
Figure 33: Peripheral Configuration Screen
•
•
•
Serial Port A: the options include Enabled, Disabled, and Auto.
•
Base I/O Address: displays the base I/O address for serial
port A. Use the “+” or “-” key to display the optional addresses
available.
•
Interrupt: displays the current interrupt for serial port A. Use
the “+” or “-” key to display the optional interrupts available.
Serial Port B: the options include Enabled, Disabled, and Auto.
•
Base I/O Address: displays the base I/O address for serial
port B. Use the “+” or “-” key to display the optional addresses
available.
•
Interrupt: displays the current interrupt for serial port B. Use
the “+” or “-” key to display the optional interrupts available.
Parallel Port: the options include Enabled, Disabled, and Auto.
•
Mode: displays the current parallel port mode. The options
include ECP (extended capabilities port), Bi-directional, and
Output only.
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•
•
•
Base I/O Address: displays the base I/O address for the
parallel port. Use the “+” or “-” key to display the optional
addresses available.
Interrupt: displays the current interrupt for the parallel port.
Use the “+” or “-” key to display the optional interrupts
available.
DMA Channel: displays the current DMA channel used by
the parallel port. Use the “+” or “-” key to display the optional
DMA channels available.
•
Floppy Disk Controller: this field controls the integrated diskette
drive controller. The options include Enable and Disable.
•
Base I/O Address: sets the base I/O address used by the
controller. The options include Primary and Secondary.
Keyboard features screen
This screen allows you to configure the features of the keyboard.
Figure 34: Keyboard Features Screen
•
Num Lock: sets the power-on state of the NUMLOCK key. The
options include Auto, On, and Off.
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•
•
Key Click: enable causes an audible click when each key is
pressed. The options are Enable and Disable.
Keyboard Auto-Repeat Rate: determines the rate at which a
character repeats if a key is held down. The options are 2/sec,
6/sec, 10/sec, 13.3/sec, 18.5/sec, 21.8/sec, 26.7/sec, and
30/sec.
•
Keyboard Auto-Repeat Delay: determines the amount of delay
before a pressed key repeats. The options are 1/2 sec, 3/4 sec, and
1 sec.
Cache memory screen
This screen allows you to configure various aspects of the system cache
memory.
Figure 35: Cache Memory Screen
•
•
Memory Cache: normally used to troubleshoot speed-related
problems. The options include Enable and Disable.
Cache System BIOS Area: controls the caching of the system
BIOS area. The options are Uncached and Write Protect.
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•
•
Cache Video BIOS Area: controls the caching of the video BIOS
area. The options are Uncached and Write Protect.
Cache Base 0-512K: controls caching of the first 512K of base
memory. The options are Write Back, Write Through, and
Uncached.
•
•
•
Cache Base 512K-640K: controls caching of the 512K through
640K area of base memory. The options are Write Back, Write
Through, and Uncached.
Cache Extended Memory Area: controls the caching of the
system memory above 1 MB. The options are Enabled and
Disabled.
Cache segments (for example, C800 - CBFF): controls the
caching of specified segments of memory. The options are
Enabled and Disabled.
Security menu screen
This screen allows you to set system security characteristics.
Figure 36: Security Menu Screen
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•
•
•
Supervisor Password: displays the status of the supervisor
password. The options are Clear (no password entered) and Set (a
password has been established). You cannot set this field directly.
User Password: displays the status of the user password. The
options are Clear (no password entered) and Set (a password has
been established). You cannot set this field directly.
Set Supervisor Password: opens the supervisor password dialog
box. In this box, the supervisor can enter and verify the password
used to control access to the Setup utility. If the supervisor
password has already been set, the supervisor must enter the
current password before entering and verifying the new password.
•
•
Set User Password: opens the user password dialog box. In this
box, you can enter and verify the password used to control access
to the system. If the user password has already been set, you must
enter the current password before you enter and verify the new
password.
Password on Boot: when this option is enabled, the system
prompts you for a password before booting the system. The
options are Enable and Disable.
•
•
Fixed Disk Boot Sector: this field protects the boot sector from
viruses. The options are Normal and Write Protect.
Diskette Access: controls access to the diskette drive. The options
include Supervisor (diskette drive is accessible only to the
supervisor) and User (diskette drive is accessible to the user).
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Boot menu screen
This screen allows you to set the order in which the system seeks boot data.
Figure 37: Boot Menu Screen
•
•
First Boot Device: designates the device that the system polls first
upon boot up. The options include Diskette Drive, Hard Drive,
Removable Devices, ATAPI CD-ROM Drive, and Network Boot.
Second Boot Device: designates the device that the system polls
second upon boot up, if the previous device is not ready or contains
no boot data. The options include Diskette Drive, Hard Drive,
Removable Devices, ATAPI CD-ROM Drive, and Network Boot.
•
•
Third Boot Device: designates the device that the system polls
third upon boot up, if the previous device is not ready or contains
no boot data. The options include Diskette Drive, Hard Drive,
Removable Devices, ATAPI CD-ROM Drive, and Network Boot.
Fourth Boot Device: designates the device that the system polls
fourth upon boot up, if the previous device is not ready or contains
no boot data. The options include Diskette Drive, Hard Drive,
Removable Devices, ATAPI CD-ROM Drive, and Network Boot.
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•
•
Fifth Boot Device: designates the device that the system polls fifth
upon boot up, if the previous device is not ready or contains no
boot data. The options include Diskette Drive, Hard Drive,
Removable Devices, ATAPI CD-ROM Drive, and Network Boot.
Hard Drive: displays a list of the available hard drives. The system
attempts to boot to the operating system from the first hard drive
on this list. If no operating system is found, the system tries the
next drive listed until an operating system is found. Use the up and
down arrows to select a device, then press (+) or (-) to move it up or
down the list.
•
Removable Devices: displays a list of the available removable
media devices. The system assigns drive letters to these devices in
the order displayed. To change the sequence and drive letter of a
device, use the up and down arrows to select a device, then press
(+) or (-) to move it up or down the list.
Exit menu screen
This screen allows you to exit the Setup program or to save any changes you
have made to the BIOS settings.
Figure 38: Exit Menu Screen
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•
•
•
Exit Saving Changes: exits BIOS Setup and saves the changes
you have entered in the CMOS memory . The next time you boot
the system, the BIOS configures the system using these settings.
Exit Discarding Changes: exits BIOS Setup and discards the
settings you have entered. The next time you boot the system, the
BIOS configures the system using the old settings.
Load Setup Defaults: displays the Setup defaults in cases where
the settings have been corrupted or incorrectly modified. Press F1
to resume the boot, or F2 to run BIOS Setup with the ROM default
values already loaded into the menus.
•
•
Discard Changes: restores the CMOS settings previously entered
(not the default values) and discards the changes entered in the
current session, without exiting BIOS Setup.
Save Changes: saves the changes you have made during the
current session, without exiting Setup.
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Updating the BIOS
Flash memory simplifies distributing BIOS upgrades. If you need a new
version of the BIOS, you can download the BIOS update from the technical
support web site and install the new version from a diskette.
To Update the BIOS
1. Enter BIOS Setup by pressing F1 when prompted during startup.
2. Write down the settings for each of the parameters. (At the end of the
BIOS update process, reset the parameters to the correct values.)
3. Exit the BIOS Setup program.
4. Download the correct BIOS file from the technical support web site.
Directions are provided on the website.
5. Uncompress the contents of the BIOS file you downloaded and copy
the contents onto a bootable disk.
6. Verify that drive A is the first boot device or set it to be the first boot
device (see “Boot menu screen” on page 69).
7. Place the bootable disk containing the BIOS files into drive A, then
restart the system with the disk in the drive. The BIOS Setup program
starts.
8. Press ENTER to go to the Main menu.
9. Select Update Flash Memory From a File and press ENTER.
10. Select Update System BIOS and press ENTER.
11. Press TAB to select the file name, then press ENTER.
The system warns you that BIOS is about to be changed.
12. Press ENTER.
13. Once the BIOS files have been loaded, remove the disk from drive A,
then press ENTER when prompted to restart the system.
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14. As the system starts up, verify that you have loaded the correct BIOS
version.
15. Enter BIOS Setup by pressing F1 when prompted during startup. Once
in BIOS Setup, press F5 and then re-enter the values you wrote down
at the beginning of this process.
If you do not set the CMOS values back to the defaults using the F5
key or the correct values from your earlier configuration, the system
may function erratically.
You may encounter a CMOS checksum error or other problem after the
system restarts. If so, try turning the system off and then restarting. CMOS
checksum errors require that you enter BIOS Setup, check your settings,
save your settings, and exit setup.
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5
Introduction............................................................ 76
Computer virus notice ........................................... 76
Troubleshooting checklist..................................... 77
CD-ROM problems............................................... 79
Hard disk problems................................................ 80
Memory/Processor problems................................ 81
Peripheral/Adapter problems................................ 82
Printer problems .................................................... 83
System problems ................................................... 85
Video problems...................................................... 86
Error messages....................................................... 88
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Introduction
Important!
Do not return any
equipment without
obtaining a Return Material
Authorization (RMA)
number.
If the system does not operate correctly, re-read the instructions for the
procedure(s) you have performed and verify that you performed the
procedure correctly and completely. If an error occurs in an application,
consult the documentation supplied with the software.
This section identifies some solutions to common problems. If the
suggestions in this chapter do not resolve your problem, call technical
support.
Computer virus notice
A virus is a program written with malicious intent for the sole purpose of
creating havoc in a computer system. It attaches itself to executable files or
boot sectors, so it can replicate and spread. Some viruses may only cause
the system to beep or display messages or images on the screen. Other
viruses are highly destructive and corrupt or erase the contents of files or
disks. To be safe, never assume any virus is harmless.
Viruses are identified by how they infect the computer.
•
•
Program Viruses infect executable program files such
as.COM,.EXE, .OVL, .DRV, .SYS, and .BIN.
Macro Viruses infect the data files of specific programs. These
viruses are written in the macro languages certain applications use
to enhance their functionality. These viruses do not infect other
programs or the boot sector.
•
•
Boot Viruses attach themselves to a Boot Record, Master Boot,
FAT, or Partition Table.
Multipartite Viruses are both program and boot infectors.
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Viruses are inactive until the infected program is executed, or a boot record
is read. Thereafter, the virus loads itself into system memory and begins to
copy and spread itself. Diskettes used in a contaminated system can get
infected and, in turn, transfer the virus when used in another system. A
virus can also spread via programs downloaded from bulletin boards or the
Internet.
To Prevent Virus Infection
•
Obtain an anti-virus program and make it a habit to scan the
system regularly.
•
•
Make backup copies of all files and write-protect the disks.
Obtain all software from reputable sources and always scan new
software for any viruses prior to installing files.
If the system has been infected, find and remove the viruses using an
anti-virus program. Then turn off the system for a minimum of 15 seconds
to clear the virus from system RAM. You may want to rerun the anti-virus
software when you turn the system back on the verify that the system is
clean.
Troubleshooting checklist
Before turning on the system, make sure that:
•
The power cord is connected to the AC power-in connector and an
AC outlet.
•
•
The AC outlet is supplying power.
If you use a power strip, make sure it is turned on, and the circuit
breaker is set.
•
The voltage selection switch on the system power supply reflects
the proper voltage.
Troubleshooting 77
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Verifying the configuration
If the system is not operating correctly, the BIOS may contain an invalid
configuration parameter. Enter the BIOS Setup program and check the
configuration settings. Lost or incorrect Setup settings may mean a failed
battery.
Troubleshooting guidelines
As you troubleshoot the system, follow these guidelines:
•
•
Never remove the system cover while the system is turned on.
Do not attempt to open the monitor; it is extremely dangerous.
Even if the monitor power is disconnected, stored energy in the
monitor components can cause a painful or harmful shock.
•
•
If a peripheral such as the keyboard, mouse, drive, or printer does
not appear to work, verify that all of the connections are secure.
If the system displays an error message on the screen, write it down
support.
•
•
Only qualified personnel should open the system for maintenance.
If you are qualified to maintain the system yourself, make certain
you are properly grounded before opening the system chassis. See
“Static electricity precautions” on page 2, for more information on
preventing electrostatic damage to the system.
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CD-ROM problems
The system does not recognize the CD-ROM drive.
Probable Cause
Solution
The CD is not intended for Make certain the CD is PC-compatible.
PC use.
The CD is loaded
incorrectly.
Make certain the label is facing upward, and then
try again.
The CD is scratched or
dirty.
Try cleaning the CD with a lint-free cloth. Check
the CD for scratches.
The CD-ROM drive needs From the Control Panel window (
|
|
to be added as new
hardware.
), double-click
.
Follow the directions to add the drive. If you are
not experienced with this procedure, call technical
support.
The secondary IDE
Restart your computer, and then press F1 to enter
device may be disabled.
the Setup program. From the
menu, set the
|
to
is
and make certain the
.
The CD cables are not
installed correctly.
Open the system and check all cables between
the CD controller and the CD-ROM drive.
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Hard disk problems
The system does not recognize the SCSI drive.
Probable Cause
Solution
The integrated SCSI
controller may be
disabled.
Restart your computer, and then press F1 to enter
the Setup program. From the
menu, set
the
or
as appropriate.
to
The SCSI bus is not
properly terminated.
Make certain the last device on the SCSI chain is
properly terminated.
The drive is configured
with a conflicting SCSI
address.
Change the device’s SCSI address to one that is
not currently being used by the system.
The cables are not
connected correctly.
Open the system and check the cable
connections.
The IDE drive is not recognized by the system.
Probable Cause
Solution
The Primary IDE Device
may be disabled.
Restart the computer and press F1 to enter Setup.
From the
set the
to
menu,
and
.
The primary IDE device
may be configured
incorrectly.
Restart your computer, and then press F1 to enter
the Setup program. From the
to
menu, set the
.
The drive may not be
configured properly.
Consult the hard disk user’s guide for instructions
on how to configure the drive.
The drive cables are not
connected properly.
Open the system and check all cables connected
to the controller.
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Memory/Processor problems
Memory errors were detected during system start up.
Probable Cause
Solution
Memory was added or
removed, and the new
configuration was not
saved in BIOS Setup.
Enter BIOS Setup and save the new memory
configuration.
The memory was
installed incorrectly.
Check the memory for proper seating and
orientation.
A memory chip is faulty.
Replace the DIMM with the faulty chip.
(Third-party diagnostic programs can help
determine which chip or memory segment failed.)
POST produces incorrect If you have just added or removed memory from
memory count.
the system, you must allow POST to complete its
memory count. If you do not, CMOS memory is
not updated and the new memory total is not
saved.
A new processor is not recognized by the system.
Probable Cause
Solution
The processor was
installed incorrectly or in
the wrong socket.
Check the installation. The processor should be
recognized automatically if it was installed
correctly.
The processor speed was If your system board lets you to select the
not selected on the
system board.
processor speed, make sure you have selected
the proper speed.
A pin was bent on the
processor during
installation.
Remove the processor and inspect it for damage.
If a pin is bent, very carefully try to straighten it.
The second VRM was not Make certain that you install the VRM for the
installed.
application processor at the same time you install
the processor. The VRM must be present for the
processor to receive power.
Stepping information not Run the MULOADER utility.
included in table when
adding a new processor.
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Peripheral/Adapter problems
A SCSI device is not recognized by the system.
Probable Cause
Solution
The device needs to be
added as new hardware.
From the Control Panel window (
), double-click
|
|
.
Follow the directions for adding the device. If you
are not experienced with this procedure, call
technical support.
The SCSI ID may be
invalid.
Assign an available SCSI ID to the device.
The SCSI chain is not
terminated.
Make certain the last device on the SCSI chain is
terminated.
The device cables are not Open the system and check all cables between
installed correctly. the controller and the device.
The diskette drive is not recognized by the system.
Probable Cause
Solution
The diskette drive may be
configured incorrectly.
Restart your computer, and then press F1 to enter
the Setup program. From the
|
menu, ensure that the diskette drive settings are
correct.
The drive cables are not
connected properly.
Open the system and check all cables connected
to the controller.
The diskette drive will not read, write, or format.
Probable Cause
Solution
The diskette is not IBM
formatted.
Make certain the diskette you are trying to format
is IBM-compatible. If it is, try reformatting it. If it is
not, replace it with an IBM-compatible diskette
The diskette is corrupted. Run ScanDisk on the diskette. If errors are
detected and corrected, try accessing the diskette
again.
The diskette is write
protected.
Make certain the write-protection window on the
upper-right corner of the diskette is closed
(unprotected) or use an unprotected diskette.
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The diskette drive LED illuminates continuously.
Probable Cause
Solution
The diskette is corrupted. Remove the diskette from the drive. If the light
remains on, try restarting the system.
The cable to the drive is
not connected properly.
Open the system and check the cable between the
diskette drive and the controller. Make certain the
pins are not bent or misaligned.
An adapter card is not recognized by the system.
Probable Cause
Solution
The interrupt and/or I/O
Check the address configuration of the adapter
address is set incorrectly. card and ensure that it does not conflict with
another card in the system.
The card has not been
configured through
Configure the card with the appropriate software.
software (e.g., the EISA
configuration utility).
The card was not installed Reseat the card and make certain that its jumpers
correctly. are configured appropriately.
Printer problems
The printer will not turn on.
Probable Cause
Solution
The printer is not plugged Check the power cable. Make certain it is plugged
in.
into a live power source.
The printer is not turned
on.
Make certain the printer power switch is on. If
power is applied to the printer, the green power
LED should be on.
The printer is defective.
Try another printer, if one is available.
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The printer is turned on but will not print.
Probable Cause
Solution
The printer is not
Check the data cable between the printer and the
connected to the system. system. Make certain it is connected to the proper
port. Check the connector and cable for bent or
broken pins.
The printer is not
designated as the default the default printer, make certain you have selected
printer. it through the application’s printer setup function.
The printer has not been From the Printers window (
added to the system. ), double-click
directions for adding the new printer.
The wrong driver is being From the Printers window (
If the printer to which you are trying to print is not
. Follow the
used for the selected
printer.
), select the printer. From the
menu,
click
. Make certain the printer is using
the right printer driver. If not, install the correct
one.
The printer prints garbled text.
Probable Cause
Solution
The wrong driver is being From the Printers window (
used for the selected
printer.
), select the printer. From the
menu,
click
. Make certain the printer is using
the right printer driver. If not, install the correct
one.
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System problems
The system will not start up.
Probable Cause
Solution
The system is not
connected to an AC
outlet.
Check the power cable(s) and make certain it is
connected to an AC power source.
Voltage selection switch
not set correctly.
Make certain the voltage selection switch reflects
the correct power source.
One power supply is not
supplying power to the
load share module.
Verify both power cords are plugged into working
AC outlets.
Verify that both power cords are fully plugged into
AC-in connectors on the back of the computer.
Verify that both power supplies are set to the
correct voltage range (115-V AC or 230-V AC).
Verify that both power supplies are turned on.
Replace defective power supply.
The keyboard doesn’t work.
Probable Cause
Solution
A key was depressed
while the system was
starting up.
Clear the sticking key. Then turn off the system,
wait for a few seconds, and then turn the system
back on.
The keyboard is not
plugged in or connected
properly.
Check the cable. Make certain it is plugged in
correctly.
Something spilled into the Turn off the system. Turn the keyboard upside
keyboard.
down to let it dry before turning the system back
on.
The keyboard is defective. Try a keyboard you know is working.
The mouse doesn’t work.
Probable Cause
Solution
The mouse is not plugged Check the cable. Make certain it is plugged in
in or connected properly. correctly.
The mouse driver did not Load the appropriate mouse driver manually or
load when the system
booted.
contact technical support.
The mouse is defective.
Try a mouse you know is working.
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Video problems
The system is running but there is no display.
Probable Cause
Solution
The monitor is not turned Make certain the monitor is plugged in and turned
on.
on. If power is applied to the monitor, the green
power LED should light.
The monitor data cable is Make certain the monitor data cable is connected
not connected. to the video controller on the back of the system.
The connector or cable is Check the connector and cable for bent or
damaged. damaged pins.
The monitor is defective. Connect a working monitor to the computer.
The monitor brightness Adjust the brightness and contrast knobs to the
and contrast controls are center position.
turned down.
The video card is not
seated correctly.
Open the system and reseat the video card.
The video card is not
compatible with the
system.
PCI video cards must be compatible with the
system. Replace the video card with one that is
compatible with the system.
The text on the display is dim or difficult to read.
Important!
Probable Cause
Solution
The system board has a
built-in video adapter, so
there may not be a video
adapter to remove and
replace.
The monitor brightness
and contrast controls are text becomes clear.
turned down.
Adjust the brightness and contrast knobs until the
Sunlight is glaring off the Position the monitor away from the sun or window.
display.
The CRT may be old.
Replace the monitor.
The color monitor displays everything in black and white.
Probable Cause
Solution
The system was turned
on before the monitor.
Make certain the monitor is turned on, and then
restart the system.
The display type is set
incorrectly.
From the control panel window (
), double-click
, set the display
to the appropriate monitor type, and then reboot
the system.
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The displayed characters are garbled.
Probable Cause
Solution
The video cable is
damaged.
Check the cable and connectors for bent pins or
broken wires.
The display setup is
incorrect.
From the control panel window (
), double-click
and check the
settings. The correct video type should be
selected, along with a supported resolution.
Check your monitor and video controller
documentation for details.
The video is distorted.
Probable Cause
Solution
The monitor controls are Adjust the monitor controls until the text becomes
not properly adjusted.
clear. See the monitor documentation for more
information.
The connector or cable is Check the connector and cable for bent or
damaged.
damaged pins.
The surge protector or
uninterruptible power
supply (UPS) is
Disconnect the monitor power cable and connect
it directly to the power source.
damaged.
The monitor is too close
to a source of electrical
interference.
Move the monitor away from sources of electrical
interference, such as televisions, unshielded
speakers, microwaves, fluorescent lights, and
metal beams or shelves.
The monitor needs to be Turn off the computer and monitor and leave them
degaussed.
off for at least a half hour, and then restart the
system.
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Error messages
This section lists common error messages that may be displayed on the
monitor. These messages often indicate procedural errors such as an
incorrect keystroke or a write-protected disk. Some messages, however,
may indicate a problem that requires you to consult the troubleshooting
section of this manual.
Error Message
Solutions
Access denied.
Try saving to a new file or disk.
Move the write-protect tab over the hole on
the back of the disk.
Bad command or file
name.
Make certain you entered the right command.
Verify the specified drive and try it again.
If you are trying to exit MS-DOS to return to
Windows, type
Base memory [xxx]
expansion.
This is an informational message only. No
action is required.
Checking RAM on disk
controller.
Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the parameter values.
CD-ROM is not
recognized.
CD-ROM drive.” on page 79.
Data error.
Run ScanDisk on the reported disk.
Decreasing available
memory.
Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the parameter values.
Diskette drive is not
recognized.
See “The diskette drive is not recognized by
the system.” on page 82.
Diskette drive 0 seek to
track 0 failed.
Enter BIOS Setup and verify the diskette drive
parameters.
Check the diskette drive cables. Make certain
pin 1 on the cable aligns with pin 1 on the
connector.
Diskette drive reset failed.
Enter BIOS Setup and verify the diskette drive
parameters.
Check the diskette drive cables. Make certain
pin 1 on the cable aligns with pin 1 on the
connector.
Diskette read failed - strike
F1 to retry boot.
Make certain the boot diskette contains the
command.com file.
Use the configuration utility (if applicable) to
verify the drive or controller configuration.
Press F1 to try the boot again.
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Error Message
Solutions
Gate A20 failure.
You may have an XT keyboard connected to
an AT system or vice versa. Make certain the
keyboard is configured to work with the
appropriate system. Some keyboards have a
switch to select either AT or XT.
Hard disk controller failure.
Make certain the hard disk cable is properly
connected.
Open the BIOS Setup program and verify that
Hard disk controller failure
- press F1 to try reboot.
The drive controller may be defective. Press
Try running Fdisk and DOS Format. For more
information, refer to the DOS documentation.
Insert bootable media
device.
See “The IDE drive is not recognized by the
system.” on page 80.
See “The system does not recognize the
SCSI drive.” on page 80.
Backup your files as soon as possible.
Insufficient disk space.
Check the free space on the disk volume. If
the volume is full or almost full, remove
unnecessary files.
Invalid configuration
information…
Enter BIOS Setup and verify the parameter
values.
Invalid password.
Enter the password again, making certain to
enter it correctly.
need to reinstall the software you are trying to
access.
Startup passwords are stored in BIOS. If this
password has been set and is unknown, you
may be able to reset the password via system
board jumper settings. See “Setting system
board jumpers” on page 32 for more
information.
Keyboard clock line failure.
Try a working keyboard.
Make certain the keyboard is compatible with
the system. You may have to change the
switch setting to AT.
Replace the keyboard chip.
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Error Message
Solutions
Keyboard controller failure.
Try a working keyboard.
Make certain the keyboard is compatible with
the system. You may have to change the
switch setting to AT.
Replace the keyboard chip.
Keyboard controller failure.
Make certain the keyboard is compatible with
the system. You may have to change the
switch setting to AT.
Replace the keyboard chip.
Keyboard not detected.
See “The keyboard doesn’t work.” on
page 85.
cable.
Keyboard stuck key failure.
Remove any objects that may be resting on
the keyboard, and then restart the system.
Check for sticky keys. Clean the keyboard if
necessary.
Memory errors were
detected while the system
powered up.
See “Memory errors were detected during
system start up.” on page 81.
Memory size error.
Enter BIOS Setup and save the memory
configuration.
Non-system disk or disk
error.
Eject the diskette and press ENTER.
If the diskette is bootable, check it for errors.
Not enough memory.
Print queue is full.
Close all programs not currently in use.
Wait until the current print job has completed
before sending another print job.
If you receive this error often, you need to add
memory to the printer.
Printer is out of paper.
Add paper to the printer.
Make certain the printer is online.
Required parameter
missing.
Make certain you entered the right command.
If you are trying to exit MS-DOS to return to
Windows, type
and press ENTER.
Syntax error.
Make certain you entered the right command.
If you are trying to exit MS-DOS to return to
Windows, type
and press ENTER.
Time and date not set.
Write protect error.
Enter BIOS Setup to set the system date and
time.
Move the write-protection tab over the hole on
the back of the diskette.
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A
Acronyms and abbreviations................................. 92
Terms and definitions............................................ 93
Specifications......................................................... 96
Memory Map......................................................... 97
I/O Map.................................................................. 98
IRQ Usage.............................................................. 99
DMA Usage......................................................... 100
DIMM Configurations ........................................ 101
Regulatory compliance statements..................... 103
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Acronyms and abbreviations
ASIC - Application specific integrated circuit
BIOS - Basic input/output system
CMOS - Complementary metal-oxide semiconductor
DIMM - Dual inline memory module
DMI - Desktop management interface
DRAM - Dynamic random access memory
ECC - Error correcting code
FAT - File allocation table
GB - Gigabyte
IDE - Integrated drive electronics
IRQ - Interrupt request line
ISA - Industry standard architecture
LAN - Local area network
LED - Light-emitting diode
MB - Megabyte
Mbps - Megabits per second
MIDI - Musical instrument digital interface
MHz - Megahertz
MS-DOS - Microsoft disk operating system
NTFS - NT file system
POST - Power-on self-test
PS/2 - Personal System/2
RAM - Random-access memory
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ROM - Read-only memory
SCSI - Small computer system interface
SDRAM - Synchronous dynamic random access memory
TCP/IP - Transmission control protocol/Internet protocol
V - Volt
Terms and definitions
This list of terms should help you get acquainted with terms used in your
computer’s documentation and in your system software.
Applications - Software installed on your system. Sometimes called
programs.
BIOS - Basic input/output system. The BIOS is software that is
independent of any operating system. It enables the computer to
communicate with the monitor, keyboard, and other peripheral devices
without using programs on the hard disk.
The BIOS on your computer is flash BIOS, which means that is has been
recorded on a memory chip that can be updated if needed.
Boot - To load the first software program (usually the operating system)
that starts your computer. To perform a cold (or hard) boot, you turn the
computer on when it is off. To perform a warm (or soft) boot, you reset the
computer when it is already turned on.
Boot disk - A disk containing operating system programs required to start
your computer. A boot disk can be a diskette, hard drive, or CD.
Byte - The basic unit of measure for computer memory. A character, such
as a letter of the alphabet, uses one byte of memory. Each byte is made up
of eight bits. Computer memory is often measured in kilobytes (1,024
bytes) or megabytes (1,048,576 bytes).
Cache memory - Cache is very fast memory that can be located in the
processor. Cache reduces the average time required for the processor to get
the data it needs from the main memory by storing recently accessed data in
the cache.
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CMOS memory - Complementary metal oxide semiconductor memory.
CMOS memory is memory that is retained even when the computer is
turned off. The Setup program settings and other parameters are maintained
in CMOS memory.
Default - The option that the software or system uses when you have not
made a choice yourself.
Disc - A compact disc (CD).
Disk - The device used by the computer to store and retrieve information.
Disk can refer to a diskette or a hard disk.
Diskette - A removable disk, also called a floppy.
Hard drive - The drive installed inside your computer that stores all your
system and data files. Depending on its configuration, the computer may
have more than one hard drive. Each drive is assigned its own drive letter. If
you have only one drive, its drive letter is C, and it is often called “the C
drive.”
I/O - Input/output. Refers to devices, such as printers, whose purpose is to
enter data into a computer or extract data from a computer. An I/O device is
accessed through an I/O address: a location in memory reserved for the
device to exchange information between itself and the rest of the computer.
IRQ - Interrupt request line. The IRQ is a hardware line that a device uses
to signal the processor when the device needs the processor’s services. The
number of IRQs is limited by industry standards.
Operating system - A program that supervises the computer’s operation,
including handling I/O, networking and connectivity, and device drivers.
Path - A sequence of information that directs the system to the file it needs.
For example, c:\windows\bubbles.bmp is the path to a graphics file on
your system. The c: tells the system it is on the C hard drive, the \windows
tells the system it is in the windows folder, and bubbles.bmp is the file.
Pixel - A pixel is an individual dot in a graphic displayed on your computer.
Pixels are so close together that they look as though they are connected.
POST - Power-on self-test. POST tests your computer’s components
whenever you turn on the computer.
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Programs - Software installed on your system. Programs are sometimes
called applications.
RAM - Random access memory. RAM is the computer’s system memory.
You can write to and read from RAM. Information stored in RAM is
temporary and is erased when the computer is turned off.
Refresh rate - The refresh rate is the rate at which the image on the monitor
screen is rewritten to the screen. A fast refresh rate helps keep the image
from flickering.
Resolution - The resolution is the sharpness or clarity of the image on the
monitor screen. Resolution is measured by the number of pixels the screen
can display. For example, a resolution of 800x600 means that the screen can
display 800 pixels in a row and can display 600 rows. The more pixels
displayed, the higher the resolution and the clearer the images.
ROM - Read-only memory. Permanent computer memory dedicated to a
particular function. For example, the instructions for starting the computer
when you first turn on power are contained in ROM. You cannot write to
ROM.
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Specifications
The following specifications are for the standard configuration; your
system may contain optional equipment. All specifications are subject to
change.
Summary
The system supports Pentium II Xeon processors
running at 400, or 450 MHz. These processors fit
into the slot 2 connectors on the system board. The
system also supports seven expansion slots, six
LVD SCA SCSI drives, onboard Ethernet, onboard
SCSI controller, and a full complement of I/O ports
Dimensions
Processor
24.5”H x 7.75”W x 27.0”D, 65 lbs.
Intel Pentium II Xeon processor
Processor speed
Processor upgrade
Cache subsystem
RAM
400, or 450 MHz
Slot 2
512 KB, 1 MB, or 2 MB level-2 cache
64-MB standard, 2-GB maximum
Phoenix
BIOS
IDE interfaces
Diskette drive
I/O Ports
Two, supporting two IDE devices each
1.44-MB 3.5-inch
Two serial, one parallel, two USB, one RJ-45 LAN,
video, mouse, and keyboard
Mouse/Keyboard
Yes
ISA/PCI Expansion
Slots
Seven PCI/ one ISA (Three of the PCI slots and the
ISA slot are shared slots, the second PCI slot is
shared with a RAIDport slot and the third PCI slot is
shared with an I O slot)
2
Certification
FCC Class A, TUV, CE, CSA, and UL approved
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Memory Map
The following table gives descriptions of what the memory is used for at
each address location.
Address (Dec-
imal)
Address
(Hexadeci-
mal)
Size
Description
0-KB–640-KB
0000:0000–
0009:FFFF
640-KB
128-KB
128-KB
128-KB
Main memory for
applications.
640-KB–
768-KB
000A:0000–
000B:FFFF
Video graphics dis-
play buffer
768-KB–
896-KB
000C:0000–
000D:FFFF
Reserved for ROM on
I/O adapters
896-KB–
1024-KB
(1-MB)
000E:0000–
000F:FFFF
System BIOS ROM
Above 1-MB
1-MB–16-MB
0010:0000–
00FF:FFFF
15-MB
64-KB
Extended Memory
15-MB–16-MB
00FE:0000–
00FF:FFFF
Mapped RAM or ROM
Above 16-MB
16MB–
1024-MB
(1-GB)
0100:0000–
3FFF:FFFF
1-GB
(minus
16-MB)
Total accessible
extended memory
above 16-MB
128-MB–
4084-MB
(4GB minus
2MB)
0800:0000–
FFFD:FFFF
3966-M
B
Mapped to ISA slots
4-GB minus
64KB–4-GB
FFFF:0000–
FFFF:FFFF
64-KB
System BIOS ROM
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I/O Map
The following table gives descriptions of what the memory is used for
at each address location.
Address
(hex)
Size
Description
0000–000F
0020–0021
0040
16 bytes
2 bytes
1 byte
DMA-1
INT-1
Programmable interval timer 1
Refresh request counter 1
Speaker tone counter 2
Command mode register
Programmable interval timer 2
Reserved
0041
1 byte
0042
1 byte
0043
1 byte
0048
1 byte
0049
1 byte
004A
1 byte
CPU speed control counter 2
Command mode register
NMI status/registers
DMA page registers
INT-2
004B
1 byte
0061-0070
0080-008F
00A0-00A1
00C0-00DE
0400-040F
0461-0464
0480-048F
04C2
16 bytes
16 bytes
2 bytes
31 bytes
16 bytes
4 bytes
16 bytes
1 byte
DMA2
DMA1
Extended NMI control
DMA high page register
Reserved
04C6-04CE
04D0-04DF
04E0-04FF
8 bytes
16 bytes
32 bytes
DMA2
INT/DMA2
DMA
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IRQ Usage
The following table lists the interrupt request lines (IRQs) that the system
typically uses and which ones are available for use by add-on devices.
IRQ
NMI
0
Resource
System Timer
1
Keyboard
2
Cascade
3
Serial port 2 (COM2)
Serial port 1 (COM1)
Secondary Parallel Port (LPT2)
Floppy Controller
Primary Parallel Port (LPT1)
Real Time Clock (RTC)
Cascade Redirect
Available
4
5
6
7
8
9
10
11
12
13
14
15
Available
PS/2 Mouse Port
Math Coprocessor
Primary Hard Disk
Secondary Hard Disk
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DMA Usage
The following table lists the direct memory access (DMA) channels that the
system typically uses and which ones are available for use by add-in
devices.
DMA
Resource
Cascade
0
1
2
3
4
5
6
7
Available
Floppy Controller
Available
Redirect Cascade
Available
Available
Available
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DIMM Configurations
Refer to the following table to configure your RAM.
Total
DIMM
DIMM
DIMM
DIMM
Bank A
Bank B
Bank C
Bank D
RAM
Type
Size
Type
Size
Type
Size
Type
Siz
e
32
2x72
4x72
2x72
2x72
2x72
4x72
4x72
8x72
8x72
8x72
4x72
16x72
8x72
8x72
8x72
16x72
16x72
16x72
8x72
8x72
32x72
16MB
32MB
16MB
16MB
16MB
32MB
32MB
64MB
64MB
64MB
32MB
128MB
64MB
64MB
64MB
128MB
128MB
128MB
64MB
64MB
256MB
2x72
-
16MB
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
32
-
-
-
-
48
2x72
4x72
2x72
4x72
2x72
-
16MB
32MB
16MB
32MB
16MB
-
2x72
-
16MB
-
-
48
-
-
-
64
2x72
-
16MB
2x72
16MB
64
-
-
-
64
2x72
-
16MB
-
-
64
-
-
-
96
4x72
2x72
4x72
-
32MB
16MB
32MB
-
-
-
-
-
96
2x72
2x72
-
16MB
16MB
-
-
-
96
2x72
16MB
128
128
128
128
192
192
192
192
192
256
-
-
8x72
4x72
4x72
8x72
4x72
4x72
8x72
8x72
-
64MB
32MB
32MB
64MB
32MB
32MB
64MB
64MB
-
-
-
-
-
4x72
2x72
-
32MB
16MB
-
-
-
2x72
16MB
-
-
4x72
2x72
8x72
4x72
-
32MB
16MB
64MB
32MB
-
-
-
2x72
16MB
-
-
4x72
-
32MB
-
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Total
DIMM
DIMM
DIMM
DIMM
Bank A
Bank B
Bank C
Bank D
RAM
Type
Size
Type
Size
Type
Size
Type
Siz
e
256
256
256
384
384
16x72
16x72
8x72
128MB
128MB
64MB
16x72
8x72
128MB
64MB
-
-
-
-
-
-
-
-
-
8x72
8x72
-
64MB
64MB
-
-
-
8x72
64MB
8x72
64MB
32x72
16x72
256MB
128MB
16x72
16x72
128MB
128MB
-
-
-
-
16x72
128M
B
384
512
512
16x72
32x72
32x72
128MB
256MB
256MB
16x72
32x72
16x72
128MB
256MB
128MB
8x72
-
64MB
-
8x72
64MB
-
-
-
-
-
-
-
16x72
128M
B
512
512
32x72
16x72
256MB
128MB
16x72
16x72
128MB
128MB
8x72
64MB
8x72
64MB
-
-
16x72
128M
B
16x7
2
128M
B
1 GB
1 GB
32x72
64x72
64x72
64x72
256MB
512MB
512MB
512MB
32x72
32x72
64x72
64x72
256MB
256MB
512MB
512MB
32x72
32x72
32x72
64x72
256M
B
32x7
2
256M
B
-
-
-
-
256M
B
-
-
1.5
GB
256M
B
32x7
2
256M
B
2 GB
512M
B
63x7
2
512M
B
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Regulatory compliance statements
FCC notice
This device has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio or television reception. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
American Users
Caution!
•
•
•
Reorient or relocate the receiving antenna
The Federal
Communications
Commission warns users
that changes or
modifications to the unit not
expressly approved by the
party responsible for
compliance could void the
user’s authority to operate
the equipment.
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help
This equipment has been tested and found to comply with the limits of a Class A
digital device. The accessories associated with this equipment are as follows:
•
•
Shielded video cable
Shielded power cord
These accessories are required to be used in order to ensure compliance with FCC
rules.
Industry Canada notice
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the radio interference regulations of Industry
Canada.
Canadian Users:
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de Classe A prescrites dans le
règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Appendix 103
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Attention!
Couper le courant avant l’entretien.
CE notice
This Information Technology Equipment has been tested and found to comply with
the following European directives:
European Users:
[i]EMC Directive 89/336/EEC amending directive 92/31/EEC & 93/68/EEC as per
-EN 50081-1:1992 according to
EN 55022:1995 Class A
EN 61000-3-2:1995 or EN 60555-2:1986
EN 61000-3-3: 1995
-EN50082-1:1992 according to
EN 61000-4-2:1995 or IEC 801-2:1984
ENV 50140:1994 or IEC 801-3:1984
EN 61000-4-4:1988 or IEC 801-4:1998
[ii]Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992
Japanese Users:
VCCI notice
This is a Class A product based on the standard of the Voluntary Control Council
for Interference by Information Technology Equipment (VCCI). If this equipment
is used in a domestic environment, radio disturbance may arise. When such trouble
occurs, the user may be required to take corrective action.
104
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Australia/New Zealand notice
Australian and New
Zealand Users:
This device has been tested and found to comply with the limits for a Class A
digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set
out by the Spectrum Management Agency.
Caution!
Disconnect power before servicing.
Appendix 105
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106
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Index
base I/O address field, serial port
B 64
Numerics
32 Bit I/O, setup utility field 58
boot disk write protection 68
boot menu screen 69
C800-CBFF field 62
A
abbreviations 92
Adaptec 7895 17
adapter cards
cache base 0-512K field 67
cache base 512K-640K field 67
cache C800-CBFF field 67
cache D000-D3FF field 67
cache D400-D7FF field 67
cache D800-DBFF field 67
cache DC00-DFFF field 67
cache extended memory area
field 67
cache memory field 60
cache memory screen 66
cache system BIOS area field 66
cache video BIOS area field 67
CC00-CFFF field 62
cylinders field 57
D000-D3FF field 62
D400-D7FF field 62
D800-DFFF field 62
diskette access field 68
diskette drive B fieldsSetup
diskette drive B 56
installing 46
advanced menu, setup screen 59
Australia/New Zealand Notice 105
B
backplane
introduction 23
base I/O address
floppy disk controller, setup
parallel port, setup utility
field 65
serial port A, setup utility
field 64
serial port B, setup utility
field 64
battery, replacing 48
bezel
removing 6
replacing 7
BIOS
32 Bit I/O field 58
base I/O address field, floppy
disk controller 65
base I/O address field, parallel
port 65
protection 68
DMA channel field, parallel
port 65
embedded PCI NIC field 60
embedded PCI SCSI channel A
field 60
base I/O address field, serial port
A 64
Index 107
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embedded PCI SCSI channel B
field 60
exit discarding changes field 71
exit menu screen 70
exit saving changes field 71
extended memory field 56
fifth boot device field 70
first boot device field 69
fixed disk boot sector field 68
floppy disk controller field 65
fourth boot device field 69
hard disk drive setup screen 57
hard drive field 70
maximum capacity field 57
memory cache field 66
memory reservation field 61
memory reservation screen 62
mode field, parallel port 64
num lock field 65
parallel port field 64
password on boot field 68
peripheral configuration field 60
peripheral configuration
screen 64
Plug and Play O/S field 59
primary master field 56
primary master setup screen 57
primary slave screen 57
removable devices field 70
reset configuration data field 59
resource configuration field 60
resource configuration
screen 61
heads field 57
interrupt field, parallel port 65
interrupt field, serial port A 64
interrupt field, serial port B 64
IRQ reservation field 61
IRQ reservation screen 63
IRQ10 field 63
IRQ11 field 63
IRQ15 field 63
IRQ3 field 63
save changes field 71
IRQ5 field 63
IRQ9 field 63
key click field 66
keyboard auto-repeat delay
field 66
keyboard auto-repeat rate
field 66
second boot device field 69
secondary master field 56
secondary master screen 57
secondary slave field 56
secondary slave screen 57
sectors field 57
security menu screen 67
serial port A field 64
serial port B field 64
keyboard features field 60
keyboard features screen 65
large disk access mode field 60
LBA mode control field 58
legacy diskette A field 56
legacy diskette B field 56
load setup defaults field 71
main menu screen 55
set supervisor password field 68
set user password field 68
setup utility 54
SHM address field 60
supervisor password field 68
system date field 56
system memory field 56
system time field 55
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transfer mode field 58
type field 57
ultra DMA mode field 58
updating 72
cache video BIOS area, setup utility
field 67
CC00-CFFF, setup utility field 62
CD-ROM drive
installing 39
use multiprocessor specification
field 59
user password field 68
boot disk, write protection 68
boot menu, setup screen 69
bus speed, PCI 17
replacing 37
troubleshooting 79
CE Notice 104
chassis
removing b ezel 6
removing side panel 3
removing wrap-around panel 4
replacing bezel 7
replacing side panel 9
chassis fan connectors 14
checklist, troubleshooting 77
clear CMOS jumper 33
configuration
C
C800-CBFF, setup utility field 62
cache
integrated 22
cache base 0-512K, setup utility
field 67
cache base 512K-640K, setup utility
field 67
cache C800-CBFF, setup utility
field 67
cache CC00-CFFF, setup utility
field 67
cache D000-D3FF, setup utility
field 67
cache D400-D7FF, setup utility
field 67
cache D800-DBFF, setup utility
field 67
cache DC00-DFFF, setup utility
field 67
cache extended memory area, setup
utility field 67
cache memory
diskette controller setup utility
field 65
SCSI drives 17
verifying 78
connectors
chassis fans 14
I/O 21
power supply 14
controller
diskette 17
IDE 17
RAID 23
ultraSCSI 17
covers
removing 3
replacing 7
CPU
supported 22
voltage regulator modules 23
cylinders, setup utility field 57
setup screen 66
setup utility field 60
cache system BIOS area, setup
utility field 66
Index 109
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D
embedded PCI SCSI
channel A, setup utility field 60
error messages 88
exit discarding changes, setup utility
field 71
D000-D3FF, setup utility field 62
D400-D7FF, setup utility field 62
D800-DFFF, setup utility field 62
definitions of terms 93
dimensions 96
DIMMs
exit menu, setup screen 70
exit saving changes, setup utility
field 71
installing 35
removing 36
expansion cards
supported 23
installing 46
expansion slots
troubleshooting 81
discard changes, setup utility
field 71
PCI 20
disk drive
diskette controller 17
IDE controller 17
IDE, troubleshooting 82, 83
installing, 5.25-inch 37, 39
replacing a SCSI drive 43
ultraSCSI controller 17
diskette access, setup utility field 68
diskette drive
fans, system board connectors 14
FCC Notice 103
fifth boot device, setup utility
field 70
field 69
field 68
flash BIOS, updating 72
fourth boot device, setup utility
field 69
controller 17
setting drive A 56
setting drive B 56
troubleshooting 82
write protection 68
DMA channel, parallel port, setup
utility field 65
DMA usage 100
drives
hot-swap 23
RAID controller 23
supported number 23
supported sizes 23
G
glossary, accessing on Internet ix
guidelines, troubleshooting 78
E
embedded PCI NIC, setup utility
110
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H
hard disk
setup screen 57
troubleshooting 80
hard drive, setup utility field 70
heat sink, importance 26, 29
J
jumpers
processor/bus speed 32
SHM mode 34
I
IDE controller
key click, setup utility field 66
keyboard auto-repeat delay, setup
utility field 66
keyboard auto-repeat rate, setup
utility field 66
PCI 17
ultra DMA 17
Industry Canada Notice 103
input/output
connectors 21
map 98
installing
keyboard features
setup screen 65
keyboard, troubleshooting 85
5.25-inch disk drive 37, 39
adapter cards 46
battery 48
CD-ROM drive 37, 39
DIMMs 35
expansion cards 46
memory 35
processor 26, 29
SDRAM 35
large disk access mode, setup utility
LBA mode control, setup utility
field 58
legacy diskette A, setup utility
field 56
legacy diskette B, setup utility
field 56
load setup defaults, setup utility
field 71
video drivers 50
interrupt
parallel port, setup utility
field 65
serial port A, setup utility
field 64
serial port B, setup utility
field 64
main menu, setup utility 55
manual conventions vi
maximum capacity, setup utility
field 57
IRQ reservation
setup screen 63
setup utility field 61
memory
filling sockets 35
Index 111
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installing 35
map 97
Plug and Play O/S, setup utility
field 59
removing DIMMs 36
supported 23
power supply, connectors, system
board 14
troubleshooting 81
memory reservation
setup screen 62
messages, error 88
mode, parallel port, setup utility
field 64
primary master drive, setup
screen 57
primary master, setup utility field 56
primary slave drive, setup screen 57
primary slave, setup utility field 56
printer, troubleshooting 83
processor
heat sink importance 26, 29
installing 29
replacing 26
mouse, troubleshooting 85
multi-sector transfers, setup utility
field 58
supported 22
N
O
opening the system 3
backplane, general 23
controller 23
drives supported 23
P
parallel port, setup utility field 64
password
supervisor, setting 68
user, setting 68
RAM, supported 23
password on boot, setup utility
field 68
PCI
see RAID
statements 103
removable devices, setup utility
field 70
bus speed 17
expansion slots 20
IDE controller 17
SCSI controller 17
PCI/RAIDport, expansion slot 20
peripheral configuration
setup screen 64
setup utility field 60
peripheral devices,
troubleshooting 82
removing
battery 48
bezel 6
CD-ROM drive 37
covers 3
DIMMs 36
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processor 26
field 56
SCSI disk drive 43
side panel 3
secondary slave drive, setup
screen 57
wrap-around panel 4
replacing
secondary slave, setup utility
field 56
battery 48
bezel 7
sectors, setup utility field 57
security
CD-ROM drive 37
covers 7
user password 68
processor 26
SCSI disk drive 43
side panel 9
security menu, setup screen 67
serial port A, setup utility field 64
serial port B, setup utility field 64
set supervisor password, setup utility
field 68
set user password, setup utility
field 68
setting jumpers 32
wrap-around panel 8
reset configuration data, setup utility
field 59
resource configuration
setup screen 61
setup utility field 60
resources
setup
32 Bit I/O 58
memory usage 97
base I/O address, floppy disk
base I/O address, parallel
port 65
base I/O address, serial port
A 64
base I/O address, serial port
B 64
boot disk write protection 68
boot menu screen 69
C800-CBFF 62
cache base 0-512K 67
cache base 512K-640K 67
cache C800-CBFF 67
cache CC00-CFFF 67
cache D000-D3FF 67
cache D400-D7FF 67
cache D800-DBFF 67
cache DC00-DFFF 67
cache extended memory area 67
S
safety guidelines vii
save changes, setup utility field 71
SCAM, for Windows 95 17
SCSI
automatic configuration 17
connectors 17
controller 17
SCSI device
replacing 43
troubleshooting 82
second boot device, setup utility
field 69
secondary master drive, setup
screen 57
secondary master, setup utility
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cache memory 60
IRQ15 63
cache memory screen 66
cache system BIOS area 66
cache video BIOS area 67
CC00-CFFF 62
IRQ3 63
IRQ4 63
IRQ5 63
IRQ7 63
cylinders 57
IRQ9 63
D000-D3FF 62
key click 66
D400-D7FF 62
keyboard auto-repeat delay 66
keyboard auto-repeat rate 66
keyboard features 60
keyboard features screen 65
keys used 54
large disk access mode 60
LBA mode control 58
legacy diskette A 56
legacy diskette B 56
load setup defaults 71
main menu screen 55
maximum capacity 57
memory cache 66
discard changes 71
diskette access 68
diskette controller 65
diskette drive write
DMA channel, parallel port 65
embedded PCI NIC 60
embedded PCI SCSI channel
A 60
embedded PCI SCSI channel
B 60
exit discarding changes 71
exit menu screen 70
exit saving changes 71
extended memory 56
fifth boot device 70
first boot device 69
fixed disk boot sector 68
floppy disk controller 65
fourth boot device 69
hard disk drive setup screen 57
hard drive 70
memory reservation 61
memory reservation screen 62
mode, parallel port 64
num lock 65
parallel port 64
password on Boot 68
peripheral configuration 60
peripheral configuration
screen 64
Plug and Play O/S 59
primary master 56
primary master setup screen 57
primary slave setup screen 57
removable devices 70
reset configuration data 59
resource configuration 60
resource configuration
screen 61
heads 57
interrupt, parallel port 65
interrupt, serial port A 64
interrupt, serial port B 64
IRQ reservation 61
IRQ reservation screen 63
IRQ10 63
IRQ11 63
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save changes 71
second boot device 69
secondary master 56
secondary master setup
screen 57
DIMMs 23
drives 23
memory 23
processors 22
RAM 23
secondary slave 56
secondary slave setup screen 57
sectors 57
system
DMA usage 100
IRQ usage 99
security menu screen 67
serial port A 64
memory map 97
opening 3
serial port B 64
specifications 96
troubleshooting 85
system board
set supervisor password 68
set user password 68
SHM address 60
supervisor password 68
system date 56
filling memory sockets 35
I/O connectors 21
system memory 56
system time 55
transfer mode 58
type 57
illustration 12
system date, setup utility field 56
field 56
system time, setup utility field 55
ultra DMA mode 58
updating the BIOS 72
use multiprocessor
specification 59
user password 68
using 54
third boot device, setup utility
field 69
transfer mode, setup utility field 58
troubleshooting
adapter cards 83
CD-ROM drive 79
checklist 77
SHM address, setup utility field 60
SHM mode jumper, setting 34
side panel
DIMMs 81
removing 3
diskette drive 82
error messages 88
expansion cards 83
guidelines 78
replacing 9
single edge contact (SEC) cartridge
CPU 22
processor 22
hard drives 80
specifications 96
supervisor password, setup utility
field 68
IDE disk drive 82
IDE disk drive LED 83
keyboard 85
supported
memory 81
CPUs 22
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mouse 85
peripheral devices 82
printer 83
processor 81
SCSI device 82
system-wide problems 85
video 86
type, setup utility field 57
U
ultra DMA mode, setup utility
field 58
ultraDMA, controller 17
ultraSCSI, controller 17
updating, BIOS 72
USB driver, installing 50
use multiprocessor specification,
setup utility field 59
user password, setup utility field 68
using
IRQ resources 99
setup 54
V
VCCI Notice 104
verifying the configuration 78
video
installing drivers 50
troubleshooting 86
voltage regulator modules
CPU 23
VRM
see voltage regulator module
W
wrap-around panel
removing 4
replacing 8
116
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