Owner’s
Manual
36" Built-In
All-Refrigerators and
All-Freezers
224D2602P001
49-60562
07-08 JR
monogram.com
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Consumer Information
36” All-Refrigerator and All-Freezer Units
You’ll see them on a label inside the
refrigerator/freezer under the storage drawers.
Before sending in this card, please write these
numbers here:
Write
down the
model &
serial
These numbers are also on the Consumer
Product Ownership Registration Card included
with this manual.
Model Number
numbers
Serial Number
Use these numbers in any correspondence or
service calls concerning your refrigerator/freezer.
The warranty does not cover damage caused
after delivery.
Immediately contact the dealer (or builder) that
sold you the refrigerator/freezer.
If you
received a
damaged
refrigerator/
freezer
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
Save time
& money
To obtain service, see the Consumer Services
page in the back of this manual.
For customers in Canada:
If you
need
service
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
NEXT, if you are still not pleased, write all
the details—including your phone number to:
For customers in the USA:
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all
the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
• Your freezer has an automatic
w WARNING–When using this
appliance, always exercise basic safety
precautions, including the following:
icemaker—avoid contact with the moving
parts of the ejector mechanism, or with
the heating element located on the bottom
of the icemaker. Do not place fingers or hands
on the automatic icemaking mechanism while
the freezer is plugged in.
• Use this appliance only for its intended
purpose as described in this Owner’s Manual.
• This refrigerator/freezer must be properly
installed in accordance with the Installation
Instructions before it is used.
• Unplug your refrigerator/freezer
before cleaning and making repairs.
NOTE: We strongly recommend that
any servicing be performed by a qualified
individual.
• Do not allow children to climb, stand or hang
on the shelves in the refrigerator/freezer.
They could damage the refrigerator/freezer
and seriously injure themselves.
• Before replacing a burned-out light bulb,
the refrigerator/freezer should be unplugged in
order to avoid contact with a live wire filament.
(A burned-out light bulb may break when being
replaced.) NOTE: Turning control to OFF does
not remove power to the light circuit.
• Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may adhere to these extremely cold
surfaces.
• Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
• Do not refreeze frozen foods which have
thawed completely.
w DANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerator/freezers are still dangerous…even
if they will sit for “just a few days.” If you are
getting rid of your old refrigerator/freezer,
please follow the instructions below to help
prevent accidents.
Before You Throw Away Your Old
Refrigerator/Freezer or Freezer:
• Take off the doors.
• Leave the shelves in place so that children may
not easily climb inside.
REFRIGERANTS
All refrigeration products contain refrigerants,
which under federal law must be removed prior
to product disposal. If you are getting rid of an old
refrigeration product, check with the company
handling the disposal about what to do.
4
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IMPORTANT SAFETY INSTRUCTIONS
LIRE ET CONSERVER CES INSTRUCTIONS
• Le congélateur doté d’une machine
w AVERTISSEMENT :
Lorsque vous utilisez le réfrigérateur/congélateur,
observez toujours certaines précautions de base,
notamment :
à glaçons automatique—évitez le contact
avec les pièces mobiles du mécanisme éjecteur
ou avec l’élément chauffant situé à la partie
inférieure de la machine à glaçons. Ne posez
pas les doigts ou les mains sur le mécanisme
de la machine à glaçons pendant que
le congélateur est branché.
• N’utilisez l’appareil que pour son usage
prévu, comme décrit dans le présent manuel
de l’utilisateur.
• Débranchez votre réfrigérateur/congélateur
avant de le nettoyer et de le réparer.
REMARQUE : Nous vous recommandons
vivement de confier toute réparation
à un technicien qualifié.
• Installez le réfrigérateur/congélateur
conformément aux directives d’installation
avant de l’utiliser.
• Ne laissez pas les enfants grimper, s’asseoir,
se tenir debout ni se pendre aux clayettes
du réfrigérateur/congélateur. Ils pourraient
endommager le réfrigérateur et se blesser
gravement.
• Avant de remplacer une ampoule grillée,
le réfrigérateur/congélateur doit être débranché
afin d’éviter tout contact avec un fil sous tension.
(Une ampoule grillée peut se briser pendant
l’opération). REMARQUE : Lorsque vous placez
la commande sur «0» (éteint), l’alimentation
électrique de l’ampoule n’est pas coupée.
• Une fois le congélateur en marche,
ne touchez pas les surfaces froides
du congélateur, surtout si vous avez
les mains humides ou mouillées : la peau
risque d’adhérer à ces surfaces très froides.
• Ne faites PAS recongeler des aliments
surgelés qui ont complètement dégelé.
• N’entreposez et n’utilisez pas d’essence
ou autres vapeurs et liquides inflammables
à proximité de cet appareil ou de tout autre
appareil électroménager.
w DANGER : RISQUES POUR LES ENFANTS
Les enfants pris au piège ou morts d’asphyxie
sont toujours d’actualité. Les appareils de
réfrigération abandonés sont toujours aussi
dangereux, même si on n’attend que “quelque
jours” pour s’en débarasser. Si vous ne gardez
pas votre ancien appareil, veuillez suivre
les directives ci-dessous afin de prévenir
les accidents.
Avant de vous débarasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les clayettes en place afin d’empêcher
les enfants de grimper à l’intérieur.
RÉFRIGÉRANTS
Tous les appareils de réfrigération contiennent
des réfrigérants qui, conformément aux lois
fédérales, doivent être enlevés avant toute
élimination de l’appareil. Si vous vous
débarrassez de vieux appareils de réfrigération,
vérifiez, auprès de la société qui s’occupe
de leur élimination, ce que vous devez faire.
5
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IMPORTANT SAFETY INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances,
This provides the best performance and also
prevents overloading house wiring circuits, which
could cause a fire hazard from overheated wires.
cut or remove the third (ground) prong
from the power cord. For personal safety,
this appliance must be properly grounded.
Never unplug your refrigerator/freezer by pulling
on the power cord. Always grip plug firmly and
pull straight out from the outlet.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.
Repair or replace immediately all power
cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks
or abrasion damage along its length or at
either end.
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
When moving the refrigerator/freezer away
from the wall, be careful not to roll over or
damage the power cord.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a properly
grounded 3-prong wall outlet.
The refrigerator/freezer should always
be plugged into its own individual electrical
outlet which has a voltage rating that matches
the rating plate.
DO NOT USE AN ADAPTER PLUG TO CONNECT
THE REFRIGERATOR/FREEZER TO A 2-PRONG
OUTLET.
SAVE THESE
DO NOT USE AN EXTENSION CORD WITH
THIS APPLIANCE.
INSTRUCTIONS
6
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IMPORTANT SAFETY INSTRUCTIONS
RACCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas la troisième
broche (mise à la terre) de la fiche du cordon
d’alimentation. Pour votre sécurité, cet
Cette précaution est recommandée pour garantir
un rendement optimum et éviter une surcharge
des circuits électriques de la résidence,
ce qui pourrait créer un risque d’incendie
par surschauffe des fils.
appareil doit être correctement mis à la terre.
Le cordon d’alimentation de cet appareil
est muni d’une fiche à 3 broches (mise à la terre)
qui se branche dans une prise mural ordinaire
à 3 alvéoles (mise à la terre) pour réduire
au minimum les risques du chocs électriques.
Ne débranchez jamais l’appareil en tirant
le cordon d’alimentation. Saisissez fermement
la fiche du cordon et tirez droit pour la retirer
de la prise.
Faites examiner la prise de courant et le circuit
par un électricien qualifié pour vous assurer
que la prise est correctement mise à la terre.
Réparez ou remplacez immédiatement tout
cordon effiloché ou endommagé. N’utilisez pas
un cordon fendillé ou présentant des signes
d’usure.
Si la prise murale est du type standard à
2 alvéoles, il vous incombe de la faire remplacer
par une prise à 3 alvéoles correctement mise
à la terre.
Lorsque vous déplacez l’appareil du mur, faites
attention de ne pas la faire rouler sur le cordon
d’alimentation afin de ne pas l’endommager.
Le réfrigérateur/congélateur doit toujours être
branché dans sa propre prise de courant, dont
la tension nominale est identique à celle indiquée
sur la plaque signalétique.
N’UTILISEZ PAS UNE FICHE
D’ADAPTATION POUR RACCORDER
LE RÉFRIGÉRATEUR/CONGÉLATEUR
DANS UNE PRISE MURALE À 2 ALVÉOLES.
CONSERVEZ
CES DIRECTIVES
N’UTILISEZ PAS DE CORDONS PROLONGATEURS
AVEC CET APPAREIL.
7
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Temperature Controls
36” All-Refrigerator and All-Freezer Units
All-Freezer Controls
Preset Settings:
Allow 24 hours to reach these preset temperatures.
All-Refrigerator Controls
Preset Settings:
Allow 24 hours to reach these preset temperatures.
The temperature display shows the actual
To check the current temperature setting for
the fresh food or freezer unit, press the plus (+)
or minus (–) pad once. After 5 seconds, the
display will return to the actual temperature.
Temperature
controls
temperature of the freezer or fresh food unit.
The actual temperature will vary from the set
temperature based on factors such as door
opening, amount of food, defrost cycling
and room temperature.
To change the temperature settings, press
the plus (+) or minus (–) pad for each increment
to the desired temperature set point. Allow
24 hours for the unit to reach the temperature
you have set.
NOTE: Frequent door openings or door left open
for periods of time may increase the internal
temperature of the freezer and fresh food
compartments temporarily.
Temperature Ranges
To turn off the cooling system in either
the freezer or fresh food unit, press
the plus (+) pad until the display shows OFF.
Low
34°F
1°C
High
45°F
7°C
Fresh Food
Freezer
To turn the cooling system on, press
the minus (–) pad. The preset temperature of 0°F
for the freezer or 37°F for the fresh food unit
will appear in the display.
–6°F
–21°C
+6°F
–14°C
NOTE: Setting the controls to OFF stops cooling,
but does not shut off electrical power to the unit.
To change the temperature display
between Fahrenheit and Celsius, press
Temp Display °C/°F.
Changing
display
temperatures
from °F to °C
To turn the Door Alarm feature on, press
DOOR ALARM once. The ACTIVE light will
come on. To turn it off, press it again.
When the DOOR ALARM
Door
alarm
is active, the alarm will flash
and beep if you keep the door
open for more than 2 minutes.
8
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Automatic Icemaker (freezer models)
36” All-Refrigerator and All-Freezer Units
A newly-installed refrigerator may take
12–24 hours to begin making ice.
Automatic
icemaker
(freezer models)
Icemaker
The icemaker will produce seven cubes per
cycle—approximately 15 cycles in a 24-hour
period, depending on freezer compartment
temperature, room temperature, number of
door openings and other use conditions.
Power
Feeler Arm
Switch
If the refrigerator is operated before the water
connection is made to the icemaker, set the
power switch to OFF.
After the icemaker has been turned on again,
there will be a delay of about 45 minutes before
the icemaker resumes operations.
When the refrigerator has been connected
to the water supply, set the power switch to ON
.
Throw away the first full bucket of ice.
NOTE: In homes with lower-than-average
water pressure, you may hear the icemaker
water valve cycle on several times when
making one batch of ice.
Be sure nothing interferes with the sweep
of the feeler arm.
When the bin fills to the level of the feeler arm,
the icemaker will stop producing ice.
NOTE: Icemaker works best between
40 and 120 PSI home water pressure.
It is normal for several cubes to be joined
together.
If ice is not used frequently, old ice cubes
will become cloudy, taste stale and shrink.
The icemaker is located behind the first drawer
on the right of the freezer. The ice bin
is the second drawer.
To remove the ice bin:
Accessing
the icemaker
and ice
storage bin
(freezer models)
Open the access door to reach the icemaker. Set
the icemaker power switch to the OFF position.
With the access door closed, support the storage
bin at the bottom while slightly lifting. Pull bin
straight out. See Drawer Removal section.
To replace the ice bin: Slide the bin back until
the tab on the bin locks into the slot on the shelf.
After replacing the ice bin, open the access door
to reach the icemaker. Set the icemaker power
switch to the ON position.
On/Off switch
Icemaker
Ice bin
9
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Water Filter/Storage Drawers
36” All-Refrigerator and All-Freezer Units
The water filter cartridge is located in the top
machine compartment of the freezer.
To Reset the Filter Status Light:
Press and hold the RESET pad for 3 seconds.
Water filter
cartridge
(freezer models)
To Replace the Filter:
The filter cartridge is designed
to filter 300 gallons of water
Filter Bypass Plug:
You must use the filter bypass plug:
a) if you have a household
reverse osmosis water system
and/or another form of home
water filtration system
(lasting approximately 12 months).
There is a replacement indicator light
Filter
Bypass
Plug
for the water filter cartridge on the temperature
control panel. This light will turn yellow to tell you
that you need to replace the filter soon. The filter
cartridge should be replaced when the replacement
indicator light turns red or if the flow of water to the
dispenser or icemaker decreases.
b) if a replacement filter is not
available.
The icemaker and dispenser will not operate without
the filter or filter bypass plug installed.
Installing the Filter Cartridge:
Replacement filters:
1. Remove the old cartridge by slowly turning
it to the left. A small amount of water may
drip down. Do not pull down on the cartridge.
To order additional filter cartridges in the United
States, visit our Website at monogram.com, or
call GE Parts and Accessories, 800.626.2002.
2. Fill the new cartridge with water from the tap to
allow for better flow immediately after installation.
IMPORTANT NOTE: Remove the water filter to
immediately stop any water leak from the
Icemaker/Dispenser system. The water filter
cartridge holder (bracket) acts as a cut-off valve
when the filter is removed and will prevent
further leaking.
3. Line up the arrow on the cartridge with the center
of the holder. Do not push it up into the holder.
4. Slowly turn it to the right
Cartridge
Holder
until the cartridge stops.
It will rotate about
1/4 turn. DO NOT
OVERTIGHTEN.
Filter
Cartridge
Call 1.800.844.1845 to schedule a service call
to repair the leak.
Slowly turn it to the right.
Do not overtighten.
The sealed snack pans retain high humidity
for the convenient storage of lunch meats and
cheese, hors d’oeuvres, spreads and snacks.
Refrigerator—
Sealed snack
pans
To remove a snack pan, pull the pan out and
lift the front of the pan up until it snaps out
of the wire holder.
To remove the upper drawers when
the door cannot be opened fully, the shelf above
the drawers must be removed. Push the shelf
back, then lift up. Tilt the cover and take it out.
To replace a snack pan, place the back
of the pan in the wire holder. Lower the front
of the pan, then push down until the front
of the pan snaps into the wire holder.
10
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Shelves
36” All-Refrigerator and All-Freezer Units
The upper drawers have individual, adjustable
humidity controls that let you control the amount
of cold air entering the drawers.
Refrigerator—
Storage
drawers
Slide the control all the way to the High setting
and the drawer provides higher humidity levels
recommended for most leafy vegetables.
Slide the control all the way to the Low setting
and the drawer provides lower humidity levels
recommended for most fruits.
Excess water that may accumulate
in the bottom of the drawers should
be emptied and the drawers wiped dry.
Drawers in the refrigerator/freezer will
stop before coming all the way out, to help
prevent contents from spilling onto floor.
Drawer
removal
To remove a drawer, pull the drawer out and lift
the front of the drawer up and out of the wire
holder. Lift the back of the drawer up and out.
To replace a drawer, place the back
of the drawer in the wire holder, making
sure the extensions of the side of the drawer fit
into the back of the wire holder. Lower the front
of the drawer into the wire holder. Press firmly
on the top of the drawer.
Tempered glass shelves in the refrigerator and
wire shelves in the freezer enable you to make
efficient shelf arrangements to fit your family’s
food storage needs.
Adjustable
shelves
To remove shelves: Tilt shelf up at front,
then lift it up and out of tracks on rear wall
of refrigerator/freezer.
Handle glass shelves carefully. Rough handling
of tempered glass can cause it to shatter.
To replace shelves: Select desired shelf height.
With shelf front raised slightly, engage top lugs in
tracks at rear of cabinet. Then lower front of shelf
until it locks into position.
11
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Shelves/Sabbath Mode
36” All-Refrigerator and All-Freezer Units
The wine rack is designed to hold a bottle
on its side and will fit on any shelf.
Removable
wine rack
(on all
refrigerator
models)
To relocate the wine rack: Pull the wine rack
straight out, position its lip over the right edge
of the shelf you want to suspend it from and push
it all the way in.
Some door shelves are adjustable and can
be moved up and down to meet your storage
needs. The deeper door shelves must be placed
at the bottom of the door.
Door
shelves
To remove: Lift the shelf up and slide it
towards you.
The Sabbath Mode Product Kit was designed
for use on the Jewish Sabbath and Holidays.
The Sabbath Mode feature makes it possible
for observant Jews to refrigerate and freeze
food during the duration of the holiday.
DISPLAYS, ALARMS and LIGHTS—The main
temperature control displays will be deactivated;
therefore they will not be lit, sound a tone or
operate when touched. Door alarms and lights
will be disabled.
ZSAB1
Sabbath
Mode
Product Kit
The Sabbath Mode feature can be set to override ICEMAKER—The icemaker will continue
(available at
extra cost)
typical reactions to actions in your refrigerator.
While in the Sabbath Mode, your refrigerator will
still operate normally. However, the refrigerator
will not respond to your actions.
to operate. The icemaker can be disabled by
setting the icemaker power switch to the OFF
position (see Automatic Icemaker). To obtain ice,
open the freezer door and remove the cubed ice
from the ice bin.
While in the Sabbath Mode, you may notice
the fan running when the door is opened;
however, this is not a result of your actions.
The fan will operate at random times.
The defrost heater will continue to defrost
the refrigerator and freezer and will be activated
on a timer. The defrost heater will not defrost
as a result of door openings or any consumer
actions.
This Sabbath Mode Product Kit can be purchased
from your local appliance dealer. The ZSAB1 Kit
is designed for use with all Monogram Built-In
Refrigerators manufactured after 2008.
To locate your nearest dealer, visit our web site
monogram.com or call 1.800.626.2000. In Canada,
call 1.800.561.3344. Order Kit # ZSAB1.
NOTE: The Sabbath Mode Product Kit must
ON/OFF—To activate, raise the top grille
panel and set the Sabbath Mode switch to
the ON position. A green LED light will be visible
below the Sabbath Mode Kit switch. The light
will be visible when the grille is closed between
the grille door and compartment doors.
be installed by a qualified service technician.
NOTE: If installing the refrigerator and freezer as
a pair, 2 Sabbath Mode Kits must be ordered.
12
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Care and Cleaning
36” All-Refrigerator and All-Freezer Units
Door handles and trim—Clean with a cloth
Stainless steel—Regularly clean and polish
the Stainless Steel Door Panels and Handles
(on some models) with a commercially available
stainless steel cleaner such as Stainless Steel Magic™
to preserve and protect the fine finish. Stainless Steel
Magic is available through GE Parts and Accessories,
800.626.2002, or ge.com. Order part number
WX10X15.
Cleaning
outside
dampened with soapy water. Dry with a soft cloth.
Keep the outside clean. Wipe with a clean
cloth lightly dampened with mild liquid dish
detergent. Dry with a clean, soft cloth.
Do not wipe the refrigerator/freezer with a soiled
dish cloth or wet towel. These may leave a residue
that can damage the finish. Do not use scouring
pads, powdered cleaners, bleach or cleaners
containing bleach because these products
can scratch and damage the finish.
Do not use appliance wax or polish on the stainless
steel.
To help prevent odors, leave
an open box of baking soda
in the refrigerator/freezer.
Other parts of the refrigerator/freezer— including
door gaskets, meat and vegetable drawers, ice
storage bin and all plastic parts—can be cleaned
the same way. After cleaning the door gaskets,
apply a thin layer of petroleum jelly to the door
gaskets at the hinge side. This helps keep the
gaskets from sticking and bending out of shape.
Cleaning
inside
Turn off power at the circuit
breaker or fuse box before
cleaning. If this is not practical,
wring excess moisture out of
sponge or cloth when cleaning around switches,
lights or controls.
Avoid cleaning cold glass shelves with hot water
because the extreme temperature difference
may cause them to break. Handle glass shelves
carefully. Rough handling of tempered glass can
cause it to shatter.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 liter) of water. This both cleans
and neutralizes odors. Thoroughly rinse
and wipe dry.
Do not wash any plastic refrigerator/freezer parts
in the dishwasher.
13
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Care and Cleaning
36” All-Refrigerator and All-Freezer Units
For long vacations or absences, remove food
from the refrigerator/freezer. Set the control to
OFF, and clean the interior with a baking soda
solution of one tablespoon (15 ml) of baking
soda to one quart (1 liter) of water. Leave
the door open.
For shorter vacations, remove perishable foods
and leave the control at the regular setting.
However, if the room temperature is expected
to drop below 60°F (16°C), follow the same
instructions as for extended vacations.
Preparing
for vacation
Move icemaker power switch to the OFF position
and shut off the water supply to the freezer.
Master Light
Switch
This feature turns off the lights inside the unit. The
switch is located behind the top access panel. Lift up
the panel to access the switch. Turning off the
master switch does not turn off all power to the unit.
Using the
master
light switch
All-Refrigerator
Master Light
Switch
All-Freezer
Light bulb
replacement
For upper and lower light bulb replacement,
call for service.
14
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Preparation
36” All-Refrigerator and All-Freezer Units
Do not install the refrigerator/freezer where
temperatures will be below 60°F (16°C) because
it will not run often enough to maintain proper
temperatures, and the refrigerator will develop
high internal humidity.
For proper installation, the refrigerator/
freezer must be placed on a level surface
of hard material the same height as the rest
of the flooring. This surface should be
strong enough to support a fully loaded
refrigerator/freezer, or approximately
1,200 lbs. each. See the Installation
Refrigerator/
freezer
location
Instructions for complete directions.
If the refrigerator/freezer is to be installed in
a corner, a 4" clearance is required on the hinge
side for a 90° door opening and access to fresh
food drawers. A 15" clearance is required on
the hinge side to remove pans. A 25" clearance
is required on the hinge side for a full 130°
door swing.
No other clearances at top, sides or back
are required. See the Installation Instructions
for complete directions.
Clearances
The unit is top-heavy and must be secured
to prevent the possibility of tipping forward.
An anti-tip bracket must be installed to secure
this unit to the wall. The following pages show
the installation of this bracket.
Anti-tip
bracket
15
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Anti-Tip Bracket Installation
36” All-Refrigerator and All-Freezer Units
• The kit supplied with the unit contains 2 lag
bolts and 4 toggles with bolts. The wall bracket
will be attached to the wall in 4 places.
Anti-tip
bracket
installation
• Measure the opening where the unit is to be
installed. Mark the center with a vertical line.
• Measure up 81 1/2" from the floor. Mark this
point on the wall.
• Using a level, draw a horizontal line on the wall
at this height.
• Locate at least 2 studs on the back wall.
Mark these points on the horizontal line.
• Place the bottom of the wall bracket with tabs
on the horizontal line. Align the center notch
on the bracket with the center line on the wall.
• The anti-tip wall bracket has a series of holes.
Select 2 holes that match with the located
studs. Make sure the holes selected are
on the center of the studs. Mark the wall
at these points.
• Mark an additional hole at each end
of the bracket. If one of the studs is closer
to the end of the bracket, mark an additional
hole towards the center of the bracket.
Wall Bracket
Center
• Drill 1/2" holes into the wall board
at the locations marked for the toggles
to be mounted (not the stud markings).
Line On Wall
• Drill 3/16" holes into wooden studs where
marked. If steel stud construction, drill 1/2"
holes into the studs where marked. You will
use 2 toggles with the metal studs.
Two Additional
Hole Locations at
Ends of Brackets
Wall Studs
Line on Wall
Center
16
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Anti-Tip Bracket Installation
36” All-Refrigerator and All-Freezer Units
Install Wall Toggles:
Plastic Straps
Anti-tip
bracket
installation
(cont.)
The wall toggles and bolts can be ordered
as Service Kit #WR49X10193. Wall toggles
are installed in the drywall and metal studs
for stability. Install the wall toggles as follows:
Metal Channel
• Drill 1/2" holes at the wall markings made
in the holes at the ends of the wall bracket.
Cap
• Hold the metal channel flat against the plastic
straps and slide the channel through the hole.
• Gently pull back at the ends of the plastic
straps to make the channel rest flush behind
the wall.
• Hold the ends of the straps in one hand
and slide the plastic cap along the straps until
the flange of the cap is flush with the wall.
• Place your thumb between the plastic straps
and bend up and down to snap the straps off
at the wall.
Install Screws and Bolts:
Wood Stud
Lag Screw
• Have someone hold the wall bracket centered
in place with each of the holes aligned with
the correct opening in the bracket and level
with the horizontal line.
• Insert the lag screws through the bracket
and into the stud. Tighten with a wrench.
• Insert the bolts into the toggle by hand until
snug. Tighten with a wrench.
Anti-Tip Wall Bracket
Drywall or
Steel Stud
Bolt
Wall Toggle
Anti-Tip Wall Bracket
17
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Anti-Tip Bracket Installation
36” All-Refrigerator and All-Freezer Units
Remove Grilles for Access to Power Cord
and Anti-tip Locking Hooks
Anti-tip
bracket
installation
(cont.)
Fresh Food Unit
• Open the access door.
• Using a 1/4" hex driver, remove the 2 screws
at the bottom of the grille.
• Pull the bottom of the grille forward, down
and out to remove.
Screws
Freezer Unit
• Open the access door.
• Using a 1/4" hex driver, remove the 2 screws
at the bottom of the grille on the right.
• Pull the bottom of the grille forward, down
and out to remove.
• Using a 1/4" hex driver, remove the screw
on the left side of the grille.
• The grille is aluminum and will bend easily.
Gently pull forward on the left side of the grille
to open for access. This grille will not be
completely removed.
Screws
“L” Bolt
Power Cord
Locate the power cord inside the left cavity.
If it has not been adjusted so the plug is easily
accessible, do so now.
Move Unit into Final Position
• Move refrigerator toward its final installed
location. Align the tabs on the wall bracket
with the openings in the back of the unit.
• The unit has “L” bolts in the upper left and right
corners inside of the access compartment.
These bolts will interlock with the wall bracket
and secure the unit using the washers and hair
pin cotters in the hardware kit once the unit has
been leveled and is in the final position.
Left Grille Open
Power Cord Location
18
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Anti-Tip Bracket Installation
36” All-Refrigerator and All-Freezer Units
All models have 4-point leveling. The front is
supported by leveling legs; the rear is supported
by adjustable wheels. Both are accessible from
the front of the unit.
Level unit
Hex Nut Adjusts
Rear Wheels
• To level the back of the unit, turn the 7/16"
hex nut located above the front wheels. Turn
clockwise to raise or counterclockwise to lower
the unit.
Leveling Leg
• For front leveling, use a 1-1/4" open-end
wrench.
• Adjust height of unit to match installation
cutout opening 83-1/2 to 84-1/2". The unit
should be level and plumb with cabinetry.
CAUTION:
The rear leveling wheels and front leveling legs
are limited to a maximum height adjustment of
1". If the installation requires more than 84-1/2"
height, the installer should elevate the unit on
a sheet of plywood or runners. Cabinetry trim
could also be added across the top of the
opening to shorten the opening. If you attempt
to raise the unit more than 1", you will damage
the front leveling legs and the rear leveling
wheels.
PRUDENCE
Les roues de nivellement arrière et les pattes
de nivellement avant permettent un réglage
maximal de 25 mm (1 po). Si l’ouverture pour
l’appareil ménager a une hauteur supérieure
à 2,15 m (84-1/2 po), l’installateur doit élever
l’appareil ménager sur une feuille de contre-
plaqué ou des glissières. Il est également possible
d’ajouter des baguettes de finition des placards
sur le haut de l’ouverture afin de la réduire.
Lever l’appareil ménager de plus de 25 mm (1 po)
endommage les pattes de nivellement avant
et les roues de nivellement arrière.
19
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Anti-Tip Bracket Installation
36” All-Refrigerator and All-Freezer Units
• The “L” rods can be found in the upper left
and right corners of the unit in the access
compartment. Look through the access
compartment to make sure the rods line
up with the anti-tip bracket.
Secure unit
to wall
• There are 2 washers and a hair pin cotter per
rod. Remove the washers and hair pin cotter
from the end of the rod.
• Rotate and move the “L” rod into the slot
in the anti-tip bracket tab. Once it is in
the slot, rotate the “L” rod so the hook portion
is pointing down. The holes at the front end
of the rod should be in a vertical position.
Do this to both sides.
• Pull out on the end of the rod to make sure
it is secure in the bracket.
• Locate the hole on the rod that is closest
to the unit. A hair pin cotter will be put through
this hole to secure the rod. If this hole appears
to be too far away for a snug fit against
the unit, add the washers one at a time until
the pin will fit tightly into the hole.
• Align the straight section of the pin with
the hole from the underside of the rod. Push
the pin up until it snaps into position. Pliers
may be used. NOTE: The hair pin cotter must be
vertical when this step is completed to ensure
the “L” rod is engaged in the bracket.
• Check the rod for tightness by pulling forward.
If the rod moves, remove the hair pin cotter
and place another washer on the rod.
Reinsert the pin.
• Bend the left grille back into place (freezer only)
and replace the screws.
• Replace the flat grille panel by sliding
it under the flange at the top of the access
compartment and pushing the grille back
into place. Replace screws.
20
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The Problem Solver
36” All-Refrigerator and All-Freezer Units
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
REFRIGERATOR/
FREEZER DOES NOT
OPERATE
• May be in defrost cycle when motor does not operate for about
45 minutes.
• Temperature control in the OFF position.
• If interior light is not on, refrigerator/freezer may not be plugged in
at wall outlet.
• The house fuse is blown/house circuit breaker is tripped. Replace fuse
or reset the breaker.
• The Sabbath Mode Kit may be installed and operating. Turn off
the Sabbath Mode device.
MOTOR OPERATES
FOR LONG PERIODS
OR CYCLES ON AND
OFF FREQUENTLY
• Normal when refrigerator/freezer is first plugged in. Wait 24 hours
or the refrigerator/freezer to completely cool down.
• Often occurs when large amounts of food are placed in refrigerator/
freezer. This is normal.
(Modern refrigerators
and freezers with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature control set at the coldest setting. See Temperature
Control.
even temperatures.)
VIBRATION OR
RATTLING
• Refrigerator may not be properly installed.
(Slight vibration
is normal.)
OPERATING
SOUNDS
• The variable speed compressor motor.
• Normal fan air flow—multiple fans blow cold air through the fresh food
and freezer compartments—another fan cools the compressor motor.
• The fans change speeds in order to provide optimal cooling and
energy savings.
• These NORMAL sounds will also be heard from time to time:
– You may hear a whooshing or gurgling sound when the door closes.
This is due to pressure equalizing within the refrigerator.
– A water dripping sound may occur during the defrost cycle as ice
melts from the evaporator and flows into the drain pan.
– The flow of refrigerant through the freezer cooling coils may make a
gurgling sound like boiling water.
– Water dropping on the defrost heater can cause a sizzling, popping or
buzzing sound during the defrost cycle.
– You may hear cracking or popping sounds when the refrigerator is
first plugged in or during/after the defrost cycle. This happens as the
refrigerator cools to the correct temperature.
– The compressor may cause a clicking or chirping sound when
attempting to restart (this could take up to 5 minutes).
– The electronic control board may cause a clicking sound when relays
activate to control refrigerator components.
– Ice cubes dropping into the bin and water running in pipes as
icemaker refills.
– The icemaker water valve will buzz when the icemaker fills with water.
21
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The Problem Solver
36” All-Refrigerator and All-Freezer Units
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
DOOR NOT CLOSING
PROPERLY
• Package may be holding door open.
• Check the door gasket; it may be out of position
• Refrigerator is not level. See Installation Instructions.
REFRIGERATOR/
FREEZER TOO WARM
• Temperature control not set cold enough. See Temperature Control.
• Warm weather or frequent door openings.
• Door left open for long time.
(cont.)
• Package may be holding door open.
ACTUAL TEMPERATURE • Refrigerator just plugged in. Allow 24 hours for system to stabilize.
NOT EQUAL TO SET
TEMPERATURE
• Door open for too long. Allow 24 hours for system to stabilize.
• Warm food added to refrigerator. Allow 24 hours for system to stabilize.
• Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE
CRYSTALS ON
FROZEN FOOD
(Frost within package
is normal.)
• Door left open or package holding door open.
• Too frequent or too long door openings.
SLOW ICE CUBE
FREEZING
• Door may have been left open.
• Turn temperature control to a colder setting.
• Package may be holding door open.
ICE CUBES HAVE
ODOR/TASTE
• Old cubes need to be discarded.
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer may be transmitting odor/taste
to ice cubes.
• Interior of freezer needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Change the water filter.
AUTOMATIC
ICEMAKER
DOES NOT WORK
• Icemaker power switch is in the O (off) position.
• Water supply turned off or not connected.
• Freezer too warm.
• Piled up cubes in storage bin may cause icemaker to shut off
too soon. Level cubes by hand.
MOISTURE FORMS
ON OUTSIDE OF
• Not unusual during periods of high humidity. Wipe surface dry.
REFRIGERATOR/FREEZER
MOISTURE
COLLECTS INSIDE
• Too frequent or too long door openings.
• In humid weather, air carries moisture into refrigerator/freezer when
doors are opened.
REFRIGERATOR/
FREEZER
HAS ODOR
• Foods with strong odors should be tightly covered.
• Check for spoiled food.
• Interior needs cleaning. See Care and Cleaning.
• Defrost water system needs cleaning.
• Keep open box of baking soda in refrigerator/freezer; replace
every 3 months.
INTERIOR LIGHT
DOES NOT WORK
• No power at outlet.
• Light bulb needs replacing. See Call for service.
• Master light switch may be in the OFF position. Switch to ON.
• The Sabbath Mode Kit may be installed and operating. Turn off Sabbath
Mode device.
DOOR DIFFICULT TO
REOPEN IMMEDIATELY
AFTER CLOSING
• Tight door seal is due to pressure equalizing within the refrigerator.
After closing the door, wait 5–30 seconds to reopen.
22
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Notes
36” All-Refrigerator and All-Freezer Units
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Notes
36” All-Refrigerator and All-Freezer Units
24
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Notes
36” All-Refrigerator and All-Freezer Units
25
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State of California
Department of Health Services
Water Treatment Device
Certificate Number
05 - 1698
Date Issued: February 2, 2005
Trademark/Model Designation
Replacement Elements
MWF
MWF
Manufacturer: General Electric Company
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Cysts
Turbidity
Asbestos
Lead
Mercury
Organic Contaminants
Alachlor
Atrazine
Benzene
Carbofuran
Lindane
Mercury
Toxaphene
1,4-dichlorobenzene
2,4-D
Rated Service Capacity: 300 gal
Rated Service Flow: 0.5 gpm
Conditions of Certification:
Do not use where water is microbiologically unsafe or with water of unknown quality, except that systems certified for
cyst reduction may be used on disinfected waters that may contain filterable cysts.
26
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Consumer Services
36” All-Refrigerator and All-Freezer Units
With the purchase of your new Monogram appliance, receive
the assurance that if you ever need information or assistance
from GE, we’ll be there. All you have to do is call!
Whatever your question about any Monogram major appliance, GE Answer Center® information
service is available to help. Your call—and your question—will be answered promptly and
courteously. And you can call any time. GE Answer Center® service is open 24 hours a day,
Monday through Saturday.
GE Answer
Center®
In the USA:
800.626.2000
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
In-Home Repair
Service
In the USA:
800.444.1845
A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for you. Many GE Consumer Service company-operated locations offer you service
today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays, 8:00 a.m. to 6:00
p.m. Saturday and Sunday). Our factory-trained technicians know your appliance inside and
out—so most repairs can be handled in just one visit.
In Canada:
1.800.561.3344
In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 8:00 a.m. to 5:00 p.m. EDST.
GE offers Braille controls for a variety of GE appliances, and a brochure
to assist in planning a barrier-free kitchen for persons with limited
mobility.
For Customers
With Special
Needs…
Consumers with impaired hearing or speech who have access to a TDD
or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
In the USA:
800.626.2000
Service
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Contracts
In the USA:
800.626.2224
In Canada:
1.800.561.3344
Parts and
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Accessories
In the USA:
800.626.2002
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
In Canada:
1.800.561.3344
27
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Warranty
36” All-Refrigerator and All-Freezer Units
YOUR MONOGRAM REFRIGERATOR AND FREEZER WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
LIMITED TWO-YEAR WARRANTY
WHAT IS
For two years from date of original purchase, we will provide, free of charge, parts and service labor in
your home to repair or replace any part of the refrigerator or freezer that fails because of a manufacturing defect.
COVERED
LIMITED FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor
in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect.
From the Date
of the Original
Purchase
LIMITED ADDITIONAL SIXTH- THROUGH TWELFTH-YEAR WARRANTY ON THE SEALED SYSTEM
For the sixth through twelfth year from the date of the original purchase, we will provide, free of charge,
replacement parts for any part of the sealed refrigerating system (the compressor, condenser, evaporator and
all connecting tubing) that fails because of a manufacturing defect. You pay for the service trip to your home
and for service labor charges.
LIMITED THIRTY-DAY WARRANTY ON WATER FILTER CARTRIDGE (Water filter, if included)
From the date of the original purchase we will provide, free of charge, replacement parts for any part of
the water filter cartridge that fails because of a manufacturing defect. During this limited thirty-day warranty,
we will also provide, free of charge, a replacement water filter cartridge.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located
in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip
charge or you may be required to bring the product to an Authorized GE Service location for service.
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product
to the service shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845.
In Canada: 800.561.3344. Please have your serial number and model number available when calling for service.
• Service trips to your home to teach you how
to use the product.
• Replacement of house fuses or resetting of circuit
breakers.
• Damage to the product caused by accident, fire,
floods or acts of God.
• Failure of the product if it is used for other than
its intended purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, plumbing
and other connecting facilities.
• Replacement of the light bulbs, if included,
or water filter cartridge, if included, other
than as noted above.
• Replacement of the water filter cartridge,
if included, due to water pressure that is outside
the specified operating range or due to excessive
sediment in the water supply.
• Loss of food due to spoilage (in the USA only).
• Incidental or consequential damage caused
by possible defects with this appliance.
WHAT IS NOT
COVERED
• Product not accessible to provide required
service.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided
in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability
or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state/province to province. To know what your legal rights
are in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney
General.
224D2602P001
49-60562
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
Warrantor in USA: General Electric Company,
Louisville, KY 40225
07-08 JR
Warrantor in Canada: Mabe Canada Inc.
Printed in the United States
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