GE Microwave Oven JE1050 User Manual

GE Appliances  
Sensor Microwave Oven  
Owners Manual  
JE1050  
Part No. 164D3370P033 Pub. No. 49-40033 10-97 CG TINS-A635WRRO-G81  
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SafeyInstr  
WARNING!  
uctions  
ARCING  
If you see arcing, press the CLEAR/OFF pad and correct the problem.  
Arcing is the microwave term for sparks in the oven.  
Arcing is caused by:  
Metal, such as twist-ties, poultry pins, or gold-  
rimmed dishes, in the microwave.  
Recycled paper towels containing small metal  
pieces being used in the microwave.  
Metal or foil touching the side of the oven.  
Foil not molded to food (upturned edges act like  
antennas).  
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FOODS  
Do not pop popcorn in your microwave oven  
unless in a special microwave popcorn accessory  
or unless you use popcorn labeled for use in  
microwave ovens.  
Avoid heating baby food in glass jars, even with  
the lid off. Make sure all infant food is thoroughly  
cooked. Stir food to distribute the heat evenly. Be  
careful to prevent scalding when warming  
formula. The container may feel cooler than the  
formula really is. Always test the formula before  
feeding the baby.  
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Do not boil eggs in a microwave oven. Pressure  
will build up inside egg yolk and will cause it to  
burst, possibly resulting in injury.  
Don’t defrost frozen beverages in narrow-necked  
bottles (especially carbonated beverages). Even if  
the container is opened, pressure can build up.  
This can cause the container to burst, possibly  
resulting in injury.  
Operating the microwave with no food inside for  
more than a minute or two may cause damage to  
the oven and could start a fire. It increases the  
heat around the magnetron and can shorten the  
life of the oven.  
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Spontaneous boiling—Under certain special  
circumstances, liquids may start to boil during or  
shortly after removal from the microwave oven.  
To prevent burns from splashing liquid, we  
recommend the following: before removing the  
container from the oven, allow the container to  
stand in the oven for 30 to 40 seconds after the  
oven has shut off. Do not boil liquids in narrow-  
necked containers such as soft drink bottles, wine  
flasks and especially narrow-necked coffee cups.  
Even if the container is opened, excessive steam  
can build up and cause it to burst or overflow.  
Foods with unbroken outer “skin” such as  
potatoes, hot dogs, sausages, tomatoes, apples,  
chicken livers and other giblets, and egg yolks  
should be pierced to allow steam to escape during  
cooking.  
SUPERHEATED WATER  
Microwaved water and other liquids do not always  
bubble when they reach the boiling point. They can  
actually get superheated and not bubble at all.  
ips  
Superheated liquid will bubble up out of the cup when  
it is moved or when something like a spoon or tea bag  
is put into it.  
Hot foods and steam can cause burns. Be careful  
when opening any containers of hot food,  
including popcorn bags, cooking pouches and  
boxes. To prevent possible injury, direct steam  
away from hands and face.  
To prevent this from happening and causing injury, do  
not heat any liquid for more than 2 minutes per cup.  
After heating, let the cup stand in the microwave for  
30 seconds before moving it or putting anything into it.  
CustomSer  
Do not overcook potatoes. They could dehydrate  
and catch fire, causing damage to your oven.  
When cooking pork, follow the directions  
exactly and always cook the meat to an internal  
temperature of at least 170°F. This assures that, in  
the remote possibility that trichina may be present  
in the meat, it will be killed and meat will be safe  
to eat.  
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IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
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MICROWAVE-SAFE COOKWARE  
Make sure all cookware used in your microwave  
oven is suitable for microwaving. Most glass  
casseroles, cooking dishes, measuring cups, custard  
cups, pottery or china dinnerware which does not  
have metallic trim or glaze with a metallic sheen can  
be used. Some cookware is labeled “suitable for  
microwaving.”  
Cookware may become hot because of heat  
transferred from the heated food. Pot holders  
may be needed to handle the cookware.  
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“Boilable” cooking pouches and tightly closed  
plastic bags should be slit, pierced or vented as  
directed by package. If they are not, plastic could  
burst during or immediately after cooking,  
possibly resulting in injury. Also, plastic storage  
containers should be at least partially uncovered  
because they form a tight seal. When cooking with  
containers tightly covered with plastic wrap,  
remove covering carefully and direct steam away  
from hands and face.  
If you are not sure if a dish is microwave-safe, use  
this test: Place in the oven both the dish you are  
testing and a glass measuring cup filled with 1 cup  
of water—set the measuring cup either in or next  
to the dish. Microwave 1 minute at high. If the  
dish heats, it should not be used for microwaving.  
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If the dish remains cool and only the water in the  
cup heats, then the dish is microwave-safe.  
Use foil only as directed in this guide. TV dinners  
may be microwaved in foil trays less than 3/4²  
high; remove the top foil cover and return the tray  
to the box. When using foil in the microwave  
oven, keep the foil at least 1 inch away from the  
sides of the oven.  
If you use a meat thermometer while cooking,  
make sure it is safe for use in microwave ovens.  
Do not use recycled paper products. Recycled  
paper towels, napkins and waxed paper can  
contain metal flecks which may cause arcing or  
ignite. Paper products containing nylon or nylon  
filaments should be avoided, as they may also  
ignite.  
Plastic cookware—Plastic cookware designed for  
microwave cooking is very useful, but should be  
used carefully. Even microwave-safe plastic may  
not be as tolerant of overcooking conditions as are  
glass or ceramic materials and may soften or char  
if subjected to short periods of overcooking. In  
longer exposures to overcooking, the food and  
cookware could ignite.  
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Some styrofoam trays (like those that meat is  
packaged on) have a thin strip of metal  
embedded in the bottom. When microwaved, the  
metal can burn the floor of the oven or ignite a  
paper towel.  
Follow these guidelines:  
ips  
Use microwave-safe plastics only and use  
Do not use the microwave to dry newspapers.  
1
them in strict compliance with the cookware  
Not all plastic wrap is suitable for use in microwave  
manufacturer’s recommendations.  
ovens. Check the package for proper use.  
2 Do not microwave empty containers.  
Paper towels, waxed paper and plastic wrap can be  
used to cover dishes in order to retain moisture  
and prevent spattering. Be sure to vent plastic  
wrap so steam can escape.  
Do not permit children to use plastic  
3
cookware without complete supervision.  
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GROUNDING INSTRUCTIONS  
Improper use of the grounding plug can result in a risk of electric shock.  
WARNING  
This appliance must be grounded. In the event of an If the outlet is a standard 2-prong wall outlet, it is  
electrical short circuit, grounding reduces the risk of your personal responsibility and obligation to have it  
electric shock by providing an escape wire for the  
electric current.  
replaced with a properly grounded 3-prong wall  
outlet.  
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This appliance is equipped with a power cord  
Do not under any circumstances cut or remove the  
having a grounding wire with a grounding plug. The third (ground) prong from the power cord.  
plug must be plugged into an outlet that is properly  
installed and grounded.  
We do not recommend using an extension cord  
with this appliance. If the power cord is too short,  
Consult a qualified electrician or service technician  
if the grounding instructions are not completely  
understood, or if doubt exists as to whether the  
appliance is properly grounded.  
have a qualified electrician or service technician  
install an outlet near the appliance. (See  
EXTENSION CORDS section.)  
CustomSer  
For best operation, plug this appliance into its own  
electrical outlet to prevent flickering of lights,  
blowing of fuse or tripping of circuit breaker.  
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SafeyInstr  
ADAPTER PLUGS  
Usage situations where appliances power cord will be disconnected infrequently.  
uctions  
Because of potential safety hazards under certain conditions,  
(Adapter plugs not  
permitted in Canada)  
we strongly recommend against the use of an adapter plug. However, if  
you still elect to use an adapter, where local codes permit, a TEMPORARY  
Align large  
prongs/slots  
CONNECTION may be made to a properly grounded two-prong wall  
receptacle by the use of a UL listed adapter which is available at most  
local hardware stores.  
Ensure proper ground  
and firm connection  
before use.  
The larger slot in the adapter must be aligned with the larger slot in  
the wall receptacle to provide proper polarity in the connection of the  
power cord.  
TEMPORARY  
METHOD  
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CAUTION: Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the  
appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded through  
the house wiring.  
You should have the circuit checked by a qualified electrician to make sure the receptacle is properly  
grounded.  
When disconnecting the power cord from the adapter, always hold the adapter with one hand. If this is not  
done, the adapter ground terminal is very likely to break with repeated use. Should this happen, DO NOT  
USE the appliance until a proper ground has again been established.  
uctions  
Usage situations where appliances power cord will be disconnected frequently.  
Do not use an adapter plug in these situations because frequent disconnection of the power cord places  
undue strain on the adapter and leads to eventual failure of the adapter ground terminal. You should have  
the two-prong wall receptacle replaced with a three-prong (grounding) receptacle by a qualified electrician  
before using the appliance.  
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EXTENSION CORDS  
A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping  
over a longer cord.  
Extension cords may be used if you are careful in using them.  
If an extension cord is used—  
ips  
The marked electrical rating of the extension cord should be at least as great as the electrical rating of  
the appliance;  
1
2 The extension cord must be a grounding-type 3-wire cord and it must be plugged into a 3-slot outlet;  
The extension cord should be arranged so that it will not drape over the counter top or tabletop where it  
can be pulled on by children or tripped over unintentionally.  
3
If you use an extension cord, the interior light may flicker and the blower sound may vary when the  
microwave oven is on. Cooking times may be longer, too.  
CustomSer  
Read and follow this Safety Information carefully.  
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SAVE THESE INSTRUCTIONS  
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Congratulations!  
You Are Now Part of the GE Family.  
Welcome to the GE family. We’re proud of our  
quality products and we are committed to providing  
dependable service. You’ll see it in this easy-to-use  
Owner’s Manual and you’ll hear it in the friendly  
voices of our customer service department.  
Safety Information  
Precautions to Avoid  
Excessive Microwave Energy . . . .2  
Safety Precautions . . . . . . . . . . . . .2  
uctions  
Best of all, you’ll experience these values each time  
you use your microwave oven. That’s important,  
because your new microwave oven will be part of your  
family for many years. And we hope you will be part  
of ours for a long time to come.  
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We thank you for buying GE. We appreciate your  
purchase, and hope you will continue to rely on us  
whenever you need quality appliances for your home.  
Operating Instructions  
Microwave Oven . . . . . . . . . . . .7, 8  
Convenience Features . . . . . .13–15  
Care and Cleaning . . . . . . . . . . . .18  
GE & You, A Service Partnership.  
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IMPORTANT!  
Fill out and return the Consumer Product Registration Card that is  
packed with this product. If you cannot find it, please send in the  
duplicate card printed in the back of this manual.  
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FOR YOUR RECORDS  
Write the model and serial numbers here:  
Troubleshooting Tips  
Things That Are Normal  
#
ips  
#
You can find them on a label inside the oven.  
Staple sales slip or cancelled check here.  
Proof of the original purchase date is needed to obtain service  
under the warranty.  
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READ THIS MANUAL  
Inside you will find many helpful hints on how to use and maintain  
your microwave oven properly. Just a little preventive care on your  
part can save you a great deal of time and money over the life of your  
microwave oven.  
Customer Service  
Product Registration . . . . . . . . . .22  
Warranty . . . . . . . . . . . . . . . . . . . .23  
Service Telephone  
Numbers . . . . . . . . . . . .Back Cover  
You’ll find many answers to common problems in the Before You  
Call For Service section. If you review our chart of Troubleshooting Tips  
first, you may not need to call for service at all.  
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IF YOU NEED SERVICE  
If you do need service, you can relax knowing help is only a phone  
call away. A list of toll-free customer service numbers is included in  
the back section. Or, you can always call the GE Answer Center® at  
800.626.2000, 24 hours a day, 7 days a week.  
CustomSer  
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About the features of your microwave oven.  
SafeyInstr  
Throughout this manual, features and appearance may vary from your model.  
1000 Watts  
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Features of the Oven  
Door Latches.  
Door Latch Release. Press latch release to open  
door.  
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Window with Metal Shield. Screen allows  
cooking to be viewed while keeping  
microwaves confined in the oven.  
Removable Turntable. Turntable and support  
must be in place when using the oven. The  
turntable may be removed for cleaning.  
Convenience Guide.  
Removable Turntable Support. The turntable  
support must be in place when using the oven.  
Touch Control Panel Display.  
NOTE: Rating plate, oven vent(s) and oven light are located on  
the inside walls of the microwave oven.  
ips  
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About the features of your microwave oven.  
You can microwave by time or with the convenience features.  
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TIME  
COOK  
TIME  
DEFROST  
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POPCORN  
REHEAT  
POWER  
LEVEL  
ADD  
30 SEC  
BEVERAGE  
SNACKS  
uctions  
1 2 3  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
AUTO  
DEFROST  
COOK  
4 5 6  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
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ips  
Cooking Controls  
Check the Convenience Guide before you begin.  
Time Features  
Press  
Enter  
TIME COOK  
Amount of cooking time  
Press once or twice  
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TIME DEFROST  
EXPRESS COOK  
ADD 30 SEC  
Amount of defrosting time  
Starts immediately!  
Starts immediately!  
Power level 1–10  
POWER LEVEL  
Sensor Features  
Press  
Enter  
Option  
POPCORN  
REHEAT  
Starts immediately!  
Starts immediately!  
more/less time  
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Convenience Features  
Press  
Enter  
Option  
BEVERAGE  
SNACKS  
COOK  
Starts immediately!  
Snack type 1–6  
1–3 servings  
number/weight  
CustomSer  
Food type 1–9 + weight  
Food weight  
AUTO DEFROST  
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About changing the power level.  
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The power level may be entered or  
Rest periods (when the microwave energy  
cycles off) give time for the food to  
“equalize” or transfer heat to the inside of  
the food. An example of this is shown with  
power level 3—the defrost cycle. If  
changed immediately after entering the  
time for Time Cook, Time Defrost or Express  
Cook. The power level may also be changed  
during time countdown.  
POWER  
LEVEL  
uctions  
microwave energy did not cycle off, the  
outside of the food would cook before the  
inside was defrosted.  
1
2
3
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
1 Press TIME COOK or TIME DEFROST.  
2 Enter cooking or defrosting time.  
3 Press POWER LEVEL.  
4
5
6
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Here are some examples of uses for various  
power levels:  
7
8
0
9
4 Select desired power level 1–10.  
High 10: Fish, bacon, vegetables, boiling  
liquids.  
5 Press START.  
Med-High 7: Gentle cooking of meat and  
poultry; baking casseroles and reheating.  
Variable power levels add flexibility to  
microwave cooking. The power levels on  
the microwave oven can be compared to  
the surface units on a range. Each power  
level gives you microwave energy a certain  
percent of the time. Power level 7 is  
microwave energy 70% of the time. Power  
level 3 is energy 30% of the time. Most  
cooking will be done on High (power level 10)  
which gives you 100% power. Power level 10  
will cook faster but food may need more  
frequent stirring, rotating or turning over.  
A lower setting will cook more evenly and  
need less stirring or rotating of the food.  
Some foods may have better flavor, texture  
or appearance if one of the lower settings is  
used. Use a lower power level when cooking  
foods that have a tendency to boil over, such  
as scalloped potatoes.  
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START  
Medium 5: Slow cooking and tenderizing for  
stews and less tender cuts of meat.  
Low 2 or 3: Defrosting; simmering; delicate  
sauces.  
Warm 1: Keeping food warm; softening  
butter.  
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About the time features.  
Time Cook  
TIME  
COOK  
ips  
Time Cook I  
Time Cook II  
Allows you to microwave for any time up to  
99 minutes and 99 seconds.  
Lets you change power levels automatically  
during cooking. Here’s how to do it:  
1
2
3
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Power level 10 (High) is automatically set, but  
1 Press TIME COOK.  
you may change it for more flexibility.  
4
5
6
2 Enter the first cook time.  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
1 Press TIME COOK.  
Change the power level if you don’t  
3
7
8
0
9
Enter cooking time. For example, press  
1, 5, 0 and 0 for 15 minutes.  
want full power. (Press POWER LEVEL.  
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2
Select a desired power level 1–10.)  
Change power level if you don’t want  
3
4 Press TIME COOK again.  
full power. (Press POWER LEVEL. Select  
a desired power level 1–10.)  
5 Enter the second cook time.  
Change the power level if you don’t  
6
START  
4 Press START.  
You may open the door during Time Cook  
to check the food. Close the door and press  
START to resume cooking.  
want full power. (Press POWER LEVEL.  
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Select a desired power level 1–10.)  
7 Press START.  
At the end of Time Cook I, Time Cook II  
counts down.  
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About the time features.  
Cooking Guide for Time Cook  
NOTE: Use power level High (10) unless otherwise noted.  
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Vegetable  
Amount  
Time  
Comments  
Asparagus  
(fresh spears)  
1
1 lb.  
5 to 8 min.,  
Med-High (7)  
In 1 2-qt. casserole, place 1/4 cup water.  
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(frozen spears)  
10-oz. package  
4 to 7 min.  
In 1-qt. casserole.  
Beans  
1
(fresh green)  
(frozen green)  
(frozen lima)  
1 lb. cut in half  
10-oz. package  
10-oz. package  
10 to 15 min.  
4 to 8 min.  
4 to 8 min.  
In 1 2-qt. casserole, place 1/2 cup water.  
In 1-qt. casserole, place 2 tablespoons water.  
In 1-qt. casserole, place 1/4 cup water.  
Beets  
(fresh, whole)  
1 bunch  
16 to 22 min.  
In 2-qt. casserole, place 1/2 cup water.  
Broccoli  
(fresh cut)  
(fresh spears)  
1
1
1 bunch (1 4 to 1 2 lbs.)  
6 to 9 min.  
8 to 11 min.  
5 to 7 min.  
5 to 7 min.  
In 2-qt. casserole, place 1/2 cup water.  
In 2-qt. casserole, place 1/4 cup water.  
In 1-qt. casserole.  
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1
1
1 bunch (1 4 to 1 2 lbs.)  
10-oz. package  
(frozen, chopped)  
(frozen spears)  
10-oz. package  
In 1-qt. casserole, place 3 tablespoons water.  
Cabbage  
(fresh)  
(wedges)  
1
1 medium head (about 2 lbs.)  
6 to 10 min.  
6 to 9 min.  
In 1 2- or 2-qt. casserole, place 1/4 cup water.  
In 2- or 3-qt. casserole, place 1/4 cup water.  
Carrots  
(fresh, sliced)  
(frozen)  
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1
1 lb.  
10-oz. package  
5 to 8 min.  
4 to 7 min.  
In 1 2-qt. casserole, place 1/4 cup water.  
In 1-qt. casserole, place 2 tablespoons water.  
Cauliflower  
(flowerets)  
(fresh, whole)  
(frozen)  
1 medium head  
1 medium head  
10-oz. package  
8 to 11 min.  
8 to 15 min.  
4 to 7 min.  
In 2-qt. casserole, place 1/2 cup water.  
In 2-qt. casserole, place 1/2 cup water.  
In 1-qt. casserole, place 2 tablespoons water.  
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Corn  
(frozen kernel)  
10-oz. package  
1 to 5 ears  
3 to 6 min.  
In 1-qt. casserole, place 2 tablespoons water.  
Corn on the cob  
(fresh)  
1
1 /  
2
to 4 min.  
In 2-qt. glass baking dish, place corn. If corn  is in  
husk, use no water; if corn has been  husked, add  
1/4 cup water. Rearrange after half of time.  
per ear  
(frozen)  
1 ear  
2 to 6 ears  
3 to 6 min.  
2 to 3 min.  
per ear  
Place in 2-qt. oblong glass baking dish.  
Cover with vented plastic wrap. Rearrange after  
half of time.  
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Mixed vegetables  
(frozen)  
10-oz. package  
3 to 6 min.  
In 1-qt. casserole, place 3 tablespoons water.  
Peas  
(fresh, shelled)  
(frozen)  
2 lbs. unshelled  
10-oz. package  
7 to 10 min.  
3 to 6 min.  
In 1-qt. casserole, place 1/4 cup water.  
In 1-qt. casserole, place 2 tablespoons water.  
Potatoes  
(fresh, cubed, white)  
4 potatoes (6 to 8 oz. each)  
1 (6 to 8 oz.)  
9 to 12 min.  
2 to 4 min.  
Peel and cut into 1-inch cubes. Place in 2-qt.  
casserole with 1/2 cup water. Stir after half of time.  
vice  
(fresh, whole, sweet  
or white)  
Pierce with cooking fork. Place in the oven, 1 inch  
apart, in circular arrangement. Let stand 5 minutes.  
Spinach  
(fresh)  
10 to 16 oz.  
4 to 6 min.  
4 to 6 min.  
In 2-qt. casserole, place washed spinach.  
In 1-qt. casserole, place 3 tablespoons water.  
(frozen, chopped, and leaf) 10-oz. package  
Squash  
CustomSer  
1
(fresh, summer, and yellow) 1 lb. sliced  
4 to 6 min.  
6 to 9 min.  
In 1 2-qt. casserole, place 1/4 cup water.  
(winter, acorn, or butternut) 1 to 2 squash (about 1 lb. each)  
Cut in half and remove fibrous membranes. In  
2-qt. glass baking dish, place squash cut-side-down.  
Turn cut-side-up after 4 minutes.  
10  
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SafeyInstr  
Time Defrost  
TIME  
DEFROST  
Allows you to defrost for a selected length of Defrosting Tips  
time. See the Defrosting Guide for suggested  
times.  
Foods frozen in paper or plastic can be  
defrosted in the package. Closed packages  
uctions  
should be slit, pierced or vented AFTER  
food has partially defrosted. Plastic storage  
containers should be partially uncovered.  
1 Press TIME DEFROST.  
2 Enter defrosting time.  
3 Press START.  
1
2
3
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
4
5
6
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Family-size, prepackaged frozen dinners  
can be defrosted and microwaved. If the  
food is in a foil container, transfer it to a  
microwave-safe dish.  
7
8
0
9
Power level is automatically set at 3, but can  
be changed. You can defrost small items  
quickly by raising the power level after  
entering the time. Power level 7 cuts the  
total defrosting time in about half; power  
level 10 cuts the total time to approximately  
1/3. However, food will need more  
Foods that spoil easily should not be  
allowed to sit out for more than one hour  
after defrosting. Room temperature  
promotes the growth of harmful bacteria.  
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START  
frequent attention than usual.  
For more even defrosting of larger foods,  
such as roasts, use Auto Defrost. Be sure  
large meats are completely defrosted  
before cooking.  
A dull thumping noise may be heard during  
defrosting. This is normal when oven is not  
operating at High power.  
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When defrosted, food should be cool  
but softened in all areas. If still slightly icy,  
return to the microwave very briefly, or let  
it stand a few minutes.  
Defrosting Guide  
Food  
Time  
Comments  
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Breads, Cakes  
Bread, buns or rolls (1 piece)  
Sweet rolls (approx. 12 oz.)  
1/4 min.  
2 to 4 min.  
ubleshotingT  
Rearrange after half the time.  
Fish and Seafood  
Fillets, frozen (1 lb.)  
Shellfish, small pieces (1 lb.)  
6 to 9 min.  
3 to 7 min.  
Place block in casserole. Turn over and break up after half the time.  
Fruit  
Plastic pouch—1 or 2  
(10-oz. package)  
1 to 5 min.  
ips  
Meat  
Bacon (1 lb.)  
Franks (1 lb.)  
2 to 5 min.  
2 to 5 min.  
Place unopened package in oven. Let stand 5 minutes after defrosting.  
Place unopened package in oven. Microwave just until franks can be separated.  
Let stand 5 minutes, if necessary, to complete defrosting.  
Ground meat (1 lb.)  
Roast: beef, lamb, veal, pork  
4 to 6 min.  
9 to 13 min.  
per lb.  
Turn meat over after first half of time.  
Use power level 1.  
Steaks, chops and cutlets  
4 to 8 min.  
per lb.  
Place unwrapped meat in cooking dish. Turn over after first half of time and shield  
warm areas with foil. After second half of time, separate pieces with table knife.  
Let stand to complete defrosting.  
CustomSer  
Poultry  
Chicken, broiler-fryer, cut up  
14 to 20 min. Place wrapped chicken in dish. Unwrap and turn over after first half of time. After  
second half of time, separate pieces and place in cooking dish. Microwave 2 to 4  
minutes more, if necessary. Let stand a few minutes to finish defrosting.  
20 to 25 min. Place wrapped chicken in dish. After half the time, unwrap and turn chicken over.  
Shield warm areas with foil. To complete defrosting, run cold water in the cavity  
until giblets can be removed.  
1
2
(2 ⁄ to 3 lbs.)  
1
2
Chicken, whole (2 ⁄ to 3 lbs.)  
vice  
Cornish hen  
7 to 13 min.  
per lb.  
Place unwrapped hen in the oven breast-side-up. Turn over after first half of time.  
Run cool water in the cavity until giblets can be removed.  
Turkey breast (4 to 6 lbs.)  
3 to 8 min.  
per lb.  
Place unwrapped breast in microwave-safe dish breast-side-down. After first half  
of time, turn breast-side-up and shield warm areas with foil. Defrost for second  
11  
half of time. Let stand 1 to 2 hours in refrigerator to complete defrosting.  
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About the time features.  
Express Cook  
This is a quick way to set cooking time for 1–6 minutes.  
uctions  
1
2
3
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Press one of the Express Cook pads (from 1 to 6) for 1 to 6 minutes of cooking at power  
level 10. For example, press the 2 pad for 2 minutes of cooking time. No need to press  
START, the oven will start immediately.  
4
5
6
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
The power level can be changed as time is counting down. Press POWER LEVEL and  
enter 1–10.  
SafeyInstr  
Add 30 Seconds  
You can use this feature two ways:  
ADD  
30 SEC  
It will add 30 seconds to the time counting down each time the pad is pressed.  
It can be used as an express cook for 30 seconds. No need to press START, the oven will  
start immediately.  
uctions  
About the sensor features.  
Humidity Sensor  
OpeaigInstr  
The Sensor Features detect the increasing humidity released during cooking. The oven  
automatically adjusts the cooking time to various types and amounts of food.  
The proper containers and covers are essential for best sensor cooking.  
ips  
Covered  
Always use microwave-safe containers and cover them with lids or vented plastic wrap.  
Never use tight sealing plastic containers—they can prevent steam from escaping and  
cause food to overcook.  
ubleshotingT  
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Vented  
Be sure the outside of the cooking containers and the inside of the microwave oven are  
dry before placing food in the oven. Beads of moisture turning into steam can mislead  
the sensor.  
vice  
Dry off dishes so they dont mislead  
the sensor.  
CustomSer  
12  
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SafeyInstr  
Popcorn  
To use the Popcorn feature:  
How to Adjust the Popcorn Program to Provide  
a Shorter or Longer Cook Time  
POPCORN  
Follow package instructions, using  
1
uctions  
Time Cook if the package is less than 3.0  
If you find that the brand of popcorn you  
use underpops or overcooks consistently,  
you can add or subtract 20 seconds to the  
automatic popping time.  
ounces or larger than 3.5 ounces. Place  
the package of popcorn in the center of  
the microwave.  
1
9
EXPRESS COOK  
(less time)  
(more time)  
Press POPCORN. The oven starts  
immediately.  
To add time:  
2
Use only with prepackaged  
microwave popcorn weighing  
3.0 to 3.5 ounces.  
After pressing POPCORN, press 9  
If you open the door while POP is displayed, immediately after the oven starts  
ERROR will appear. Close the door, press  
CLEAR/OFF and begin again.  
for an extra 20 seconds.  
OpeaigInstr  
To subtract time:  
After pressing POPCORN, press 1  
immediately after the oven starts  
for 20 seconds less cooking time.  
Reheat  
uctions  
The Reheat  feature reheats single servings  
(4–8 ounces) of previously cooked foods or  
a plate of leftovers.  
After removing food from the oven, stir, if  
possible, to even out the temperature. If  
the food is not hot enough, use Time Cook  
to reheat for more time. Reheated foods  
may have wide variations in temperature.  
Some areas may be extremely hot.  
REHEAT  
Place covered food in the oven. Press  
1
REHEAT. The oven starts immediately.  
The oven signals when steam is sensed  
2
Some Foods Not Recommended for Use With  
Reheat  
and the time remaining begins counting  
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down.  
ubleshotingT  
It is best to use Time Cook for these foods:  
Bread products.  
Do not open the oven door until time is  
counting down. If the door is opened, close  
it and press START immediately.  
Foods that must be reheated uncovered.  
Foods that need to be stirred or rotated.  
Foods calling for a dry look or crisp  
surface after reheating.  
ips  
About the convenience features.  
Beverage  
The Beverage feature heats 1 to 3 servings of  
Drinks heated with the Beverage feature  
may be very hot. Remove the container  
with care.  
CustomSer  
BEVERAGE  
any beverage.  
Press BEVERAGE. The oven starts  
immediately.  
2
3
The serving size is automatically set at 1, but  
can be changed by pressing 2 or 3 right after  
pressing BEVERAGE.  
EXPRESS COOK  
EXPRESS COOK  
vice  
13  
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About the convenience features.  
Snacks  
The Snacks feature automatically sets the  
microwaving times and power levels to  
warm a variety of snack foods.  
Enter the number of items or the food  
weight in ounces.  
SNACKS  
uctions  
3
4 Press START.  
Hint: You can press and hold the SNACKS pad  
during cooking to display the snack type and  
remaining microwaving time.  
1
2
3
1 Press SNACKS.  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Select snack type 1–6 (see the Snacks  
Guide below).  
2
4
5
6
SafeyInstr  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
7
8
0
9
Snacks Guide  
Food Type  
Quantity or Weight  
1 to 4  
1 Bread, rolls, muffins  
2 Sandwiches  
3 Pizza (leftover slices)  
4 Dessert toppings  
5 Soup  
1 to 2  
START  
1 to 4  
uctions  
1 to 4  
8 to 40 oz.  
4 to 16 oz.  
6 Cheese dip  
Cook  
OpeaigInstr  
The Cook feature automatically sets the  
cooking times and power levels for a variety  
of foods.  
3 Enter weight in ounces.  
COOK  
4 Press START.  
1
2
3
1 Press COOK.  
Hint: Press and hold the COOK pad during cooking  
to display the remaining cooking time.  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Select food type 1–9 (see the Cook Guide  
below).  
2
4
5
6
ips  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
7
8
0
9
Cook Guide  
Food Type  
Weight  
Comments  
1 Canned Vegetables  
4 to 20 oz. Use microwave-safe casserole or bowl. Cover with  
lid or vented plastic  wrap.  
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START  
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2 Frozen Vegetables  
3 Fresh Vegetables  
4 to 16 oz. Use microwave-safe casserole or bowl. Follow  
package instructions for adding water. Cover    
with lid or vented plastic wrap.  
4 to 16 oz. Use microwave-safe casserole or bowl. Add  
2 tablespoons water for each serving. Cover    
with lid or vented plastic wrap.  
4 Potatoes  
5 Fish  
8 to 40 oz. Pierce skin with fork. Place potatoes on the  
turntable.  
4 to 16 oz. Use oblong, square or round dish. Cover with  
vice  
vented plastic wrap.  
6 Chicken Pieces  
4 to 40 oz. Use oblong, square or round dish. Cover with  
vented plastic wrap or wax paper.  
7 Ground Meat  
(beef, pork, turkey)  
8 to 48 oz. Use round casserole dish. Crumble meat into  
dish. Cover with lid or vented plastic wrap.  
8 Bacon  
2 to 10 oz. Layer strips on a plate, 4 to a layer. Cover each  
CustomSer  
layer with a paper towel.  
9 Pizza  
(frozen, microwaveable)  
4 to 16 oz. Follow package instructions to prepare pizza  
for microwaving.  
14  
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SafeyInstr  
Auto Defrost  
AUTO  
Use Auto Defrost for meat, poultry and fish.  
Use Time Defrost for most other frozen foods.  
Conversion Guide  
DEFROST  
If the weight of food is stated in pounds and  
ounces, the ounces must be converted to tenths  
(.1) of a pound.  
uctions  
Auto Defrost automatically sets the  
defrosting times and power levels to give  
even defrosting results for meats, poultry  
and fish.  
1
2
3
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Weight of Food  
in Ounces  
Enter Food Weight  
(tenths of a pound)  
4
5
6
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Remove meat from package and place on  
microwave-safe dish.  
1–2  
3
4–5  
6–7  
8
9–10  
11  
12–13  
14–15  
.1  
.2  
.3  
.4  
.5  
.6  
.7  
.8  
.9  
7
8
0
9
1 Press AUTO DEFROST.  
Using the Conversion Guide at right,  
2
OpeaigInstr  
enter food weight. For example, press  
pads 1 and 2 for 1.2 pounds (1 pound,  
START  
3 ounces).  
3 Press START.  
Twice during defrost, the oven signals  
“TURn.” At each “TURn” signal, turn  
the food over. Remove defrosted meat or  
shield warm areas with small pieces of foil.  
Guide  
uctions  
After defrosting, most meats need to  
stand 5 minutes to complete defrosting.  
Large roasts should stand for about 30  
minutes.  
There is a handy guide located on  
the inside front of the oven.  
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ubleshotingT  
About the other features.  
Cooking Complete Reminder  
To remind you that you have food in the oven, the oven will beep once a minute until you  
either open the oven door or press CLEAR/OFF.  
ips  
Clock  
Press to enter the time of day or to check the  
1 Press CLOCK.  
CLOCK  
time of day while microwaving.  
2 Enter time of day.  
3 Press START or CLOCK.  
1
2
3
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
CustomSer  
4
5
6
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
7
8
0
9
vice  
15  
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About the other features.  
Delay Start  
Delay Start allows you to set the microwave  
The Delay Start time will be displayed. The  
oven will automatically start at the delayed  
time.  
DELAY  
START  
uctions  
to delay cooking up to 12 hours.  
1 Press DELAY START.  
REMINDER  
The time of day may be displayed by  
pressing CLOCK.  
Enter the time you want the oven to  
2
1
2
3
start. (Be sure the microwave clock  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
SafeyInstr  
shows the correct time of day.)  
NOTE: You cannot use DELAY START with  
POPCORN or REHEAT.  
4
5
6
3 Select your desired cooking program.  
4 Press START.  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
7
8
0
9
uctions  
Reminder  
The Reminder feature can be used like  
an alarm clock, without starting the oven.  
The Reminder time can be set up to 12  
hours later.  
NOTE: REM will remain on the display to show that  
the Reminder is set until the Reminder time is  
reached and the door is opened or CLEAR/OFF is  
pressed.  
DELAY  
START  
REMINDER  
1
2
3
1 Press DELAY START.  
OpeaigInstr  
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Enter the time you want the oven to  
2
remind you. (Be sure the microwave  
clock shows the correct time of day.)  
4
5
6
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
Press START. The Reminder time may be  
displayed by pressing DELAY START.  
7
8
0
9
3
ips  
Child Lock-Out  
You may lock the control panel to prevent  
the microwave from being accidentally  
started or used by children.  
To lock or unlock the controls, press and  
hold CLEAR/OFF for about three seconds.  
When the control panel is locked, an L will  
be displayed.  
CLEAR  
OFF  
ubleshotingT  
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Sound  
Press SOUND to turn the oven beeper on or off.  
SOUND  
vice  
CustomSer  
16  
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SafeyInstr  
Kitchen Timer  
KITCHEN  
TIMER  
This pad performs three functions:  
It operates as a minute timer.  
It can be set to delay cooking.  
How to Use to Set a Holding Time  
You can set a holding time between Defrost  
and Time Cook, from one second to 99  
minutes and 99 seconds.  
uctions  
1
2
3
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
It can be used as a hold setting after  
defrosting.  
1 Press TIME DEFROST.  
2 Enter defrosting time.  
3 Press KITCHEN TIMER.  
4
5
6
EXPRESS COOK  
EXPRESS COOK  
EXPRESS COOK  
The Kitchen Timer operates without  
microwave energy.  
7
8
0
9
How to Use as a Minute Timer  
Enter the amount of time you want the  
oven to hold.  
4
1 Press KITCHEN TIMER.  
OpeaigInstr  
5 Press TIME COOK.  
6 Enter cooking time.  
7 Press START.  
Enter the amount of time you want to  
count down.  
2
Press START. When the time is up, the  
timer will signal.  
3
How to Use to Delay the Start of Cooking  
You can set the microwave to delay cooking  
up to 99 minutes and 99 seconds.  
uctions  
Press TIME COOK and enter the amount  
of cooking time.  
1
Press KITCHEN TIMER and enter the  
2
amount of time to delay the start of  
cooking.  
Press START. The timer will begin  
3
counting down to zero and cooking  
T
r
will then begin.  
ubleshotingT  
Microwave terms.  
Term  
Definition  
ips  
Arcing  
Arcing is the microwave term for sparks in the oven. Arcing is caused by:  
metal or foil touching the side of the oven.  
foil that is not molded to food (upturned edges act like antennas).  
metal such as twist-ties, poultry pins, gold-rimmed dishes.  
recycled paper towels containing small metal pieces.  
CustomSer  
Covering  
Shielding  
Covers hold in moisture, allow for more even heating and reduce cooking time. Venting plastic wrap or  
covering with wax paper allows excess steam to escape.  
In a regular oven, you shield chicken breasts or baked foods to prevent over-browning. When microwaving,  
you use small strips of foil to shield thin parts, such as the tips of wings and legs on poultry, which would  
cook before larger parts.  
Standing Time When you cook with regular ovens, foods such as roasts or cakes  are allowed to stand to finish cooking or to  
set. Standing time is especially important in microwave cooking. Note that a microwaved cake is not placed  
on a cooling rack.  
vice  
Venting  
After covering a dish with plastic wrap, you vent the plastic wrap by turning back one corner so excess steam  
can escape.  
17  
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Care and cleaning of the microwave oven.  
Helpful Hints  
Open the oven door a few minutes after cooking to air out the inside. An occasional  
thorough wiping with a solution of baking soda and water keeps the inside fresh.  
uctions  
Unplug the cord before cleaning any part of this oven.  
SafeyInstr  
How to Clean the Inside  
Walls, Floor, Inside Window, Metal and Plastic Parts on the Door  
Some spatters can be removed with a paper towel, others may require a damp cloth.  
Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Do not use  
abrasive cleaners or sharp utensils on oven walls.  
To clean the surface of the door and the surface of the oven that come together upon  
closing, use only mild, nonabrasive soaps or detergents using a sponge or soft cloth.  
Rinse with a damp cloth and dry.  
uctions  
Never use a commercial oven cleaner on any part of your microwave.  
Removable Turntable and Turntable Support  
To prevent breakage, do not place the turntable into water just after cooking. Wash it  
carefully in warm, sudsy water or in the dishwasher. The turntable and support can be  
broken if dropped. Remember, do not operate the oven without the turntable and  
support in place.  
OpeaigInstr  
ips  
How to Clean the Outside  
Do not use cleaners containing ammonia or alcohol on the microwave oven. Ammonia or  
alcohol can damage the appearance of the microwave.  
Case  
Clean the outside of the microwave with a sudsy cloth. Rinse with a damp cloth and then  
dry. Wipe the window clean with a damp cloth.  
ubleshotingT  
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Control Panel and Door  
Wipe with a damp cloth. Dry thoroughly. Do not use cleaning sprays, large amounts of soap  
and water, abrasives or sharp objects on the panel—they can damage it. Some paper towels  
can also scratch the control panel.  
Door Surface  
It’s important to keep the area clean where the door seals against the microwave. Use only  
mild, non-abrasive detergents applied with a clean sponge or soft cloth. Rinse well.  
vice  
Power Cord  
If the cord becomes soiled, unplug and wash with a damp cloth. For stubborn spots, sudsy  
water may be used, but be certain to rinse with a damp cloth and dry thoroughly before  
plugging cord into outlet.  
CustomSer  
18  
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Before you call for service…  
SafeyInstr  
Troubleshooting Tips  
Save time and money! Review the chart below and you  
may not need to call for service.  
uctions  
Problem  
Possible Causes  
What To Do  
Oven will not start  
A fuse in your home may be  
blown or the circuit breaker  
tripped.  
Replace fuse or reset circuit breaker.  
Power surge.  
Unplug the microwave oven, then plug it back in.  
Plug not fully inserted into wall  
outlet.  
Make sure the 3-prong plug on the oven is fully inserted  
into wall outlet.  
OpeaigInstr  
Door not securely closed.  
Door not securely closed.  
Open the door and close securely.  
Open the door and close securely.  
Control panel lighted, yet  
oven will not start  
START pad not pressed after  
entering cooking selection.  
Press START.  
uctions  
Another selection entered  
already in oven and CLEAR/OFF  
pad not pressed to cancel it.  
Press CLEAR/OFF.  
Cooking time not entered after  
pressing TIME COOK.  
Make sure you have entered cooking time after pressing  
TIME COOK.  
CLEAR/OFF was pressed  
accidentally.  
Reset cooking program and press START.  
Food weight not entered after  
pressing AUTO DEFROST.  
Make sure you have entered food weight after pressing  
AUTO DEFROST.  
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ubleshotingT  
Food type not entered after  
pressing SNACKS or COOK.  
Make sure you have entered a food type.  
Error” appears on display During Reheat or Popcorn  
program, the door was opened  
Close the door, press CLEAR/OFF and begin again.  
before steam could be detected.  
No steam was detected by sensor Use Time Cook.  
ips  
within 4 minutes and 10 seconds  
after start of Popcorn program.  
Things That Are Normal With Your Microwave Oven  
Steam or vapor escaping from around  
TV/radio interference might be noticed  
CustomSer  
the  door.  
while using the microwave.  Similar to the  
interference caused by other small  
appliances, it does not indicate a problem  
with the microwave. Plug the microwave  
into a different electrical circuit, move  
the radio or TV as far away from the  
microwave as possible, or check the  
position and signal of the TV/radio  
antenna.  
Light reflection around door or  
outer case.  
Dimming oven light and change in  
the blower sound at power levels other  
than high.  
vice  
Dull thumping sound while oven is  
operating.  
19  
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Notes  
uctions  
SafeyInstr  
uctions  
OpeaigInstr  
ips  
ubleshotingT  
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CustomSer  
20  
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GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you Service  
Protection Plus —comprehensive protection on all your appliances—No Matter  
What Brand!  
Benefits Include:  
• Backed by GE  
• All brands covered  
• Unlimited service calls  
• All parts and labor costs included  
• No out-of-pocket expenses  
• No hidden deductibles  
Well Cover Any Appliance.  
Anywhere. Anytime.*  
• One 800 number to call  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 34070  
Louisville, KY 40232-4070  
21  
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Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your  
confidence in us. We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and  
After mailing  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
If you have questions,  
or need more  
mail your Consumer  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
the registration  
below, store this  
document in a safe  
place. It contains  
information you  
will need should  
you require service.  
information call the  
2 3  
1
Our service number  
is 800-GE-CARES  
(800-452-2737).  
GE Answer Center  
800.626.2000.  
®
Model Number  
Serial Number  
Important: If you did not get a registration card with your product,  
detach and return the form below to ensure that your  
product is registered.  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. Ms. Mrs. Miss ■  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Day  
_
Year  
Phone  
Number  
_
GE Appliances  
General Electric Company  
Louisville, Kentucky 40225  
22  
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SafeyInstr  
GE Microwave Oven Warranty  
All warranty service provided by an authorized  
Customer Care® technician. For service, call 800-GE-CARES.  
uctions  
For The Period Of: GE Will Replace, At No Charge To You:  
One Year  
From the date of the  
original purchase  
Any part of the microwave oven which fails due to a defect in materials or workmanship.  
During this limited one-year warranty, GE will also provide, free of charge, parts and service labor  
to repair or replace the defective part.  
OpeaigInstr  
Nine Years  
The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship.  
From the second through During this nine-year limited warranty, you will be responsible for any labor or in-home  
the tenth year from the  
date of original purchase  
service costs.  
For each of the above warranties: To avoid any trip charges, you must take the microwave oven to a General Electric  
Customer Care® servicer and pick it up following service. In-home service is also available, but you must pay for the service  
technicians travel costs to your home.  
uctions  
What GE Will Not Cover:  
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Service trips to your home to teach you how to use the  
product.  
Replacement of house fuses or resetting of circuit  
breakers.  
Improper installation.  
Damage to the product caused by accident, fire, floods or  
acts of God.  
Failure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
Incidental or consequential damage to personal property  
caused by possible defects with this appliance.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA.  
uctions  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your states Attorney General.  
T
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Warrantor: General Electric Company. Louisville, KY 40225  
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CustomSer  
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23  
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Service Telephone Numbers.  
GE Answer Center® 800.626.2000  
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The GE Answer Center® is open 24 hours a day, 7 days a week.  
SafeyInstr  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
uctions  
Special Needs Service 800.626.2000  
800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons  
with limited mobility.  
OpeaigInstr  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect and you’ll receive a  
substantial discount. GE Consumer Service will still be there after your warranty expires.  
uctions  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their homes (VISA, MasterCard and Discover cards are accepted).  
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Instructions contained in this manual cover procedures to be performed by any user. Other servicing  
generally should be referred to qualified service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
ips  
Service Satisfaction  
If you are not satisfied with the service you receive from GE:  
First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your phone number—to:  
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Manager, Consumer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
Finally, if your problem is still not resolved, write:  
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Major Appliance Consumer Action Program  
20 North Wacker Drive  
Chicago, IL 60606  
CustomSer  
24  
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