GE Cooktop JGP330 User Manual

Built-h Gas Cooktop  
Problem  
Safety instructions ....................H5  
More questions ?...ln the United States call  
GE Answer  
In Canada consult your local telephone  
directory for the Cameo Service Center  
800.626.2000  
Operating Instructions, Tips  
Appliance Registration ..................................2  
Automatic Ignition .........................................6  
Controls  
Consumer Services ...................1  
Important Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . 11  
Model and Serial Numbers ..........................2  
Warranty ........................................Back Cover  
Cookware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..........7  
Features of Your Cooktop .............................5  
Flame Size  
Using Your  
7
Care and  
Cooktop Glass  
Control Knobs  
Burners  
9
Burner Grates  
Models:  
GE Appliances  
1
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HELP  
HELP YOU...  
Read this book carefully.  
It is intended to help you operate and maintain your  
new cooktop properly.  
Keep it handy for answers to your questions.  
If you don’t understand something or need more help,  
write (include your phone number):  
WARNING: If the information in this  
manual is not followed exactly, a fire or  
explosion may result causing property  
damage, personal injury or death.  
— Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
Consumer Affairs  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
In Canada  
— WHAT TO DO IF YOU SMELL GAS  
Do not try to light any appliance.  
Do not touch any electrical switch; do  
not use any phone in your building.  
Manager Consumer Relations  
2645 Skymark Ave.,  
Mississauga, Ontario  
Canada L4W 4H2  
Immediately call your gas supplier from  
a neighbor’s phone. Follow the gas  
supplier’s instructions.  
Write down the model and serial numbers.  
You’ll find them on a label located on the underside  
of the cooktop.  
These numbers are also on the Consumer Product  
Ownership Registration Card that came with your  
cooktop. Before sending in this card, please write  
these numbers here:  
If you cannot reach your gas supplier,  
call the fire department.  
— Installation and service must be  
performed by a qualified installer, service  
agency or the gas supplier.  
Serial Number  
Model Number  
Use these numbers in any correspondence or service  
calls concerning your cooktop.  
IF YOU NEED SERVICE  
To obtain service, see the Consumer Services page in  
the back of this guide.  
If you received a damaged  
contact the dealer (or builder) that sold  
you the cooktop.  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy with  
the service you receive, here are three steps to follow  
for further help.  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem.  
Save time and money. Before you  
request service . . .  
Check the Problem Solver in the back of this guide.  
It lists causes of minor operating problems that you  
can correct yourself.  
NEXT, if you are still not pleased, write all the  
details—including your phone number—to:  
Manager, Consumer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
FINALLY, if your problem is still not resolved, write:  
Major Appliance Consumer Action Panel  
20 North Wacker Drive  
. . . . . . . .  
Chicago, IL 60606  
For Customers in Canada:  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased. In most  
cases this will solve the problem.  
NEXT, if you are still not pleased, write the  
details—including your phone number to:  
Manager Consumer Relations  
2645 Skymark Ave.,  
Mississauga, Ontario  
Canada L4W 4H2  
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Don’t attempt to repair or replace any  
part of your cooktop unless it is specifically  
recommended in this guide. All other servicing  
should be referred to a qualified technician.  
IMPORTANT SAFETY NOTICE  
The California Safe Drinking Water and Toxic  
Enforcement Act requires the Governor of  
California to publish a list of substances known to  
the state to cause cancer, birth defects or other  
reproductive harm and requires businesses to warn  
customers of potential exposure to such substances.  
Using Your Cooktop  
Don’t leave children alone or unattended  
where a cooktop is hot or in operation. They  
could be seriously burned.  
Gas appliances can cause minor exposure to four of  
these substances, namely benzene, carbon monoxide,  
formaldehyde and soot, caused primarily by the  
incomplete combustion of natural gas or LP fuels.  
Properly adjusted burners, indicated by a bluish  
rather than a yellow flame, will minimize incomplete  
combustion. Exposure to these substances can be  
CAUTION: ITEMS OF INTEREST TO  
CHILDREN SHOULD NOT BE STORED  
IN CABINETS ABOVE A  
CHILDREN CLIMBING ON THE  
COOKTOP TO REACH ITEMS COULD  
BE SERIOUSLY INJURED.  
minimized further  
venting with an open window  
or using a ventilation fan or hood.  
Do not operate or clean your cooktop if the  
glass is broken or cracked. Cleaning solutions  
When You Get Your Cooktop  
and  
could penetrate the broken cooktop  
When you get your cooktop, have the installer  
show you the location of the gas shutoff valve  
and how to shut it off if necessary.  
and create a risk of electric shock. Call for service  
immediately if the cooktop glass breaks or cracks.  
Do not operate the burner without all burner  
parts in place.  
Have your cooktop installed and properly  
grounded by a qualified installer, in accordance  
with the Installation Instructions. Any adjustment  
and service should by performed only by qualified  
gas range installers or service technicians.  
Do not clean the cooktop with flammable or  
volatile cleaning fluids.  
Do not clean the cooktop when the appliance is  
in use.  
Plug your cooktop into a 120-volt grounded  
outlet only. Do not remove the round grounding  
prong from the plug. If in doubt about the  
grounding of the home electrical system, it is your  
personal responsibility and obligation to have an  
ungrounded outlet replaced with a  
Avoid scratching the cooktop with sharp  
implements, or with rings and other jewelry.  
Never use the cooktop as a cutting board.  
Let burner grates and other surfaces cool  
before touching them or leaving them where  
children can reach them.  
grounded three-prong outlet in accordance with  
the National Electrical Code. Do not use an  
extension cord with this appliance.  
Never wear loose-fitting or hanging garments  
while using the appliance. Be careful when  
reaching for items stored in cabinets over the  
cooktop. Flammable material could be ignited if  
brought in contact with flame or hot surfaces and  
may cause severe burns.  
Be sure all packing materials are removed from  
the cooktop before operating it, to prevent fire or  
smoke damage should the packing material ignite.  
Be sure your cooktop is correctly adjusted by a  
qualified service technician or installer. This  
counter unit, as shipped from the factory, can  
only be operated with natural gas. Do not try  
to operate it with LP (bottled) gas unless you  
follow the Installation Instructions packed with  
your cooktop. See LP Gas Adjustments.  
Never use your appliance for warming or  
heating the room. Prolonged use of the cooktop  
in this way can be hazardous.  
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IMPORTANT SAFETY INSTRUCTIONS  
(continued)  
Do not use water on grease fires.  
Never pick up a flaming pan. Turn  
off burner, then smother flaming pan  
Use least possible amount of fat for effective  
shallow or deep-fat frying. Filling the pan too  
of fat can cause spillovers when food is added.  
by covering pan completely with well-fitting lid,  
cookie sheet or flat tray. Flaming grease outside a  
pan can be put out by covering with baking soda  
If a combination of oils fats will be used  
in frying, stir together before heating, or as fats  
melt slowly.  
or if available a multi-purpose dry  
foam-type extinguisher.  
or  
Always heat fat slowly, and watch as it heats.  
,.  
Use a deep fat thermometer whenever  
possible to prevent overheating fat beyond the  
smoking point.  
Do not store flammable materials near the  
cooktop. Do not store or use gasoline or other  
flammable vapors and liquids in the vicinity of  
this or any other appliance.  
Use proper pan size—Avoid pans that are  
unstable or easily tipped. Select cookware  
having flat bottoms large enough to properly  
Do not let cooking grease or other  
flammable materials accumulate  
in or near the cooktop.  
contain food and avoid  
and  
and large enough to cover burner grate. This will  
both save cleaning time and prevent hazardous  
accumulations of food, since heavy spattering or  
spillovers left on cooktop can ignite. Use pans  
with handles that can be easily grasped and  
remain cool.  
Always use the LITE position when  
igniting top burners and make sure the  
burners have ignited.  
Never leave surface burners unattended at  
high flame settings. Boilover causes smoking and  
greasy spillovers that may catch on fire.  
Do not place hot cookware on the glass  
cooktop. This could cause glass to  
Adjust surface burner flame size so it does  
not extend beyond the edge of the cookware.  
Excessive flame is hazardous.  
When using glass cookware, make sure it is  
designed for top-of range cooking.  
,
Use only dry pot  
Keep all plastics away from top burners.  
moist or damp pot holders on hot  
surfaces may result in burns from  
To avoid the possibility of a burn, always be  
certain that the controls for all burners are at  
OFF position and all grates are cool before  
attempting to remove a grate.  
steam. Do not let pot holders come near open  
when lifting cookware. Do not use a towel  
or other bulky cloth in place of pot holder.  
If cooktop is located near a window, do not use  
long curtains which could blow over the top  
burners and create a fire hazard.  
To minimize the possibility of burns,  
ignition of flammable materials and spillage,  
turn cookware handles toward the side or  
center of the cooktop without extending over  
adjacent burner.  
If you smell gas, turn off the gas to the cooktop  
and call a qualified service technician. Never use  
an open flame to locate a leak.  
.
Always turn surface burner to OFF before  
removing cookware.  
use aluminum foil to line burner bowls.  
Misuse could result in a fire hazard or damage to  
the cooktop.  
Watch foods being fried at HI flame setting.  
Foods for frying should be as dry as possible.  
Frost on frozen foods or moisture on fresh  
foods can cause hot fat to bubble up and over  
sides of pan.  
Do not cover or block the area around the  
cooktop knobs. This area must be kept clear for  
proper ventilation and burner performance.  
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When cooking pork, follow the directions  
LP Conversion  
exactly and always cook the meat to an internal  
Your cooktop is shipped from the factory set to  
operate only with Natural Gas.  
temperature of at least  
This assures that, in  
the remote possibility that trichina may be present  
in the meat, it will be killed and the meat will be  
safe to eat.  
If you wish to use your cooktop with Liquefied  
Petroleum Gas, you must follow the Installation  
Instructions packed with your cooktop. See LP  
Gas Adjustments.  
Do not use a wok on the cooking surface if  
the wok has a round metal ring which is placed  
over the burner grate to support the wok. This  
ring acts a heat trap which may damage the  
burner grate and burner head. Also, it may cause  
the burner to work improperly. This may cause a  
carbon monoxide level above that allowed by  
current standards, resulting in a health hazard.  
WARNING: These adjustments must be made  
by a qualified service technician in accordance  
with the manufacturer’s instructions and  
and requirements of the authority having  
jurisdiction. Failure to follow these instructions  
could result in serious injury or property damage.  
The qualified agency performing this work assumes  
responsibility for the conversion.  
codes  
Clean only parts listed in this Use and  
Care Book.  
SAVE THESE  
INSTRUCTIONS  
FEATURES OF YOUR COOKTOP  
Models JGP330  
JGP331  
JGP334  
/
5
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USING YOUR COOKTOP  
Automatic Ignition  
Your surface burners are lighted by electric ignition, eliminating the need  
standing pilot lights with constantly burning flames.  
In case of a power outage, you can light the burners with a match. Hold  
a lighted match to the burner, then turn the knob to the LITE position. To  
avoid burning you hand, use extreme caution when lighting burners this way.  
Surface burners in use when electrical power failure occurs will continue  
to operate normally.  
To Light a Burner  
Push the control knob in  
and turn it counterclockwise  
to LITE. You will hear a  
“ticking” noise—the sound  
the electric spark  
igniting the burner.  
The left front and right rear burners are best for  
smaller pans and cooking operations requiring  
carefully controlled simmering conditions. The right  
front and rear left burners are the high power  
burners for larger pans and fast boiling operations.  
/“  
.4 . .  
:
Do not operate the burner for an extended period of  
time without cookware  
the grate. The finish on the  
grate may chip without cookware to absorb the heat.  
After the burner ignites,  
turn the knob to adjust the  
size. To turn the  
burner off, turn the knob  
clockwise as far as it will  
to the OFF position.  
Check to be sure the burner you turn on is the one  
you want to use.  
Be sure the burners and grates are cool before you  
place your hand, a pot holder, cleaning cloths or  
other materials on them.  
How to Select Flame Size  
Watch the flame, not the knob, as you reduce heat. The flame size on gas  
burner should match the cookware you are using.  
FOR SAFE HANDLING OF COOKWARE, NEVER LET THE FLAME  
EXTEND UP THE SIDES OF THE COOKWARE. Any flame larger than  
the bottom of the cookware is wasted heat and only serves to heat the  
handle.  
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Cookware  
Heatproof Glass Ceramic: Can be used for either  
surface or oven cooking. It conducts heat very slowly  
and cools very slowly. Check cookware manufacturer’s  
directions to be sure it can be used on gas  
Aluminum: Medium-weight cookware is recommended  
because it heats quickly and evenly. Most foods  
brown evenly in aluminum skillet. Use saucepans  
with tight-fitting lids when cooking with minimum  
amounts  
water.  
Stainless Steel: This metal alone has poor heating  
properties, and is usually combined with copper,  
aluminum or other metals for improved heat  
distribution. Combination metal skillets generally  
work satisfactorily if used at medium heat as the  
manufacturer recommends.  
Cast Iron: heated slowly, most skillets will give  
satisfactory results.  
Enamelware: Under some conditions, the enamel  
some cookware may melt. Follow cookware  
manufacturer’s recommendations for cooking methods.  
Glass: There are two types glass cookware—those  
for oven use only and those for surface cooking  
(saucepans, coffee and teapots). Glass conducts heat  
very slowly.  
Wok Cooking  
We recommend that you  
use only a flat-bottomed  
wok. They are available  
with or without the  
your  
retail store.  
dangerous. Placing the  
ring over the burner  
...  
grate may cause the burner to work improperly  
resulting in carbon monoxide levels above allowable  
current standards. This could be dangerous to your  
health.  
not try to use such woks without the ring.  
You could be seriously burned if the wok tipped over.  
Stove Top Grills  
Do not use stove top  
,
on your sealed  
burners.  
use the stove  
grill on  
in exposure to carbon monoxide levels above allowable current  
standards. This can be hazardous to your health.  
sealed gas burner it will cause incomplete combustion and  
can  
A
7
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CARE AND CLEANING  
Proper care and cleaning are important so your cooktop will give you  
efficient and satisfactory service. Follow these directions carefully in caring  
for it.  
Before cleaning any part of your cooktop, be sure all burners are off and  
DISCONNECT ELECTRIC POWER TO THE COOKTOP at the fuse  
box or circuit breaker panel, or pull the cooktop power plug, located  
beneath the cooktop and inside the cabinets.  
Cooktop Glass  
To keep the cooktop looking  
its best, wipe up any spills as  
they occur. This will keep them  
from burning on and becoming  
As soon as the cooktop is cool, wash the glass surface  
with a cloth moistened with warm, soapy water; rinse  
with clean water, and dry with a soft cloth. You can  
use any liquid household detergent. Do not use  
abrasive materials such as metal pads, cleansing  
powder and soap-filled pads— they may scratch the  
more difficult  
remove.  
It’s a good idea to wipe the  
surface.  
not use harsh chemicals such as bleach or  
control area clean after each use of the cooktop. For a  
more thorough cleaning, the knobs can be removed by  
pulling them off the knob stems.  
chemical oven cleaners.  
CAUTION: DO NOT COOK ON OR CLEAN  
A BROKEN OR CRACKED COOKTOP.  
Cleaning solutions and  
penetrating the  
cooktop can create a risk of electric shock. Call for  
service technician immediately.  
Control Knobs  
To replace knob, match  
the “D” shaft on the knob  
the “D” shaft on the stem.  
Inspect the core of the knob  
The control knobs may be removed for cleaning.  
removing the knobs for cleaning, please note  
the knobs on the left side and the knobs on the  
are in the proper OFF position. When  
to insure that the  
metal insert is in  
place. Do not force  
knob.  
/
replacing the knobs, check the OFF position to insure  
proper placement.  
To remove knob, pull it straight off the stem.  
knob is difficult to remove, place a thin cloth (like a  
handkerchief) or a piece of string under and around  
the knob edge and pull up.  
Wash knobs in soap and water but do not soak.  
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Burner Assembly  
The burner assemblies should be washed regularly  
and, of course, after  
Turn all controls off before removing burner parts and  
drip pans.  
Burner Grate  
The burner grates, burner tops and trim rings can be  
lifted off, making them easy to clean. Removing them  
gives you access to the burner bodies and burner  
bowls. (To avoid snagging cloth on spark igniters,  
leave burner tops in place when cleaning burner  
bowls.) There are two locating pins on the burner  
grates that fit into an indentation at the bottom of the  
bowls. The pin allows the grate to sit level in one  
direction only. Do not remove the pin. Do not remove  
burner bowls from glass top units. Wash burner parts  
with all-purpose non-abrasive cleaner and warm  
water. Soak stubborn soil. Dry them with a  
I
I
I
don’t reassemble them wet.  
To reassemble: Place the trim ring onto the burner  
body first. Before replacing the burner top, first  
examine the two tabs on its underside. The tabs are to  
fit into receiving slots in burner head.  
Burner Bowl  
Spark lgniter-  
‘ Burner Body  
CAUTION: DO NOT OPERATE THE BURNER  
WITHOUT ALL BURNER PARTS IN PLACE.  
Burner Grates  
Porcelain enamel burner grates should be washed often.  
Wash them in hot, soapy water and rinse with clean  
water. Dry the grates with a cloth—don’t put them  
back on the cooktop wet. When replacing the grates,  
be sure they’re positioned securely over the burners.  
To get rid of burned-on food, place the grates in a  
covered container or plastic bag. Add  
cup ammonia  
and let them soak for 30 minutes. Wash, rinse well,  
and dry. Or you can use an abrasive cleaner for  
stubborn stains. Although they’re durable, the grates  
will gradually lose their shine, regardless of the best  
care you can give them. This is due to their continual  
exposure to high temperatures. Do not operate a burner  
for an extended period of time without cookware on  
the grate. The finish on the grate may chip without  
cookware to absorb the heat.  
9
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QUESTIONS?  
USE THIS PROBLEM SOLVER  
PROBLEM  
POSSIBLE CAUSE  
. When the knob is at the OFF position, it must be pushed in before it can be  
turned, and must be turned a counterclockwise direction. When the knob is at  
any other position, can be turned in either direction without being pushed in.  
CONTROL KNOB  
WILL NOT TURN  
TICKING SOUND OF  
SPARK IGNITER PERSISTS  
IN ANY POSITION OTHER  
THAN  
Call for service.  
TICKING SOUND  
PERSISTS AFTER  
BURNER IS  
Be sure knob is in the OFF position.  
TURNED OFF  
Make sure electrical plug is plugged into a live power outlet.  
Gas supply not connected or not turned on.  
BURNERS DO NOT  
LIGHT  
Igniter orifice in burner body may be clogged (see Burner Assembly in the Care  
Cleaning section). Remove the obstruction.  
Burner parts not replaced correctly (see Care and Cleaning section).  
Counter unit not properly grounded or polarized. This can affect spark ignition.  
Soil clogging holes in burner top. Remove and clean.  
Cooktop burner top not replaced correctly.  
Knob not  
correctly. Push knob down on the stem.  
YELLOW OR  
YELLOW-TIPPED  
FLAMES  
(B) Yellow-tipped  
(C) Normal soft blue flames  
(A) Yellow flames  
If burner flames look like (A) or (B), call for service. Normal burner flames  
should look like (C), burning with a soft blue flame.  
If you need more  
GE Answer Center”  
800.626.2000  
the United States call, toll free:  
consumer information service  
In Canada:  
Manager Consumer Relations  
2465  
Ave.,  
Ontario  
Canada L4W 4H2  
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We’ll Be There  
With the purchase  
assistance  
new GE appliance, receive the assurance that if  
ever need  
GE, we’ll be there. All  
have  
is call-cm write!  
In-Home Repair Service In the United States:  
(8011432.2737)  
consumer  
provide expert repair service, scheduled at a time that’s convenient  
Mini’  
locations offer you  
. .  
repairs earl be handled in just one  
today or  
,
or your convenience  
know your appliance  
to  
p.m.  
and  
In Canada consult your local telephone  
Center nearest you.  
the Cameo Service or  
the  
is  
help.  
all  
In Canada contact  
Consumer Relations, Cameo, Inc., 2645 SkymarkAvenue,  
Ontario, Canada L4W4H2  
Customers With Special Needs... the United  
impaired hearing  
(800-833-4322)  
speech  
information or  
have access  
a
or a conventional  
call  
In Canada contact  
Consumer Relations, Cameo, Inc., 2645 SkymarkAvenue,  
Ontario, Canada L4W4H2  
Service  
In the  
In the United States: 8011626.2002  
Individuals qualified service their own appliances can  
47,()()()  
needed  
and all  
accessories sent  
Renewal  
V ISA,  
and  
a r e  
User m a in ten a n ce in str u ction s con ta in ed in th is book let cover p r oced u r es in ten d ed to be p er for m ed by a n y u ser .  
Oth er ser vicin g gen er a lly sh ou ld be r efer r ed to qu a lified ser vice p er son n el. Ca u tion m u st be exer cised , sin ce im p r op -  
er ser vicin g m a y ca u se u n sa fe op er a tion .  
In Canada consult your local telephone  
Center nearest you.  
the Cameo Service  
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Staple sales slip or  
check  
YOWURABURILRT-IAN NCOTOKYTOP  
here.iPsroof of original purchase date  
needed to obtain service  
.
FULL ONE-YEAR WARRANTY  
This warranty is extended to the original  
purchaser and any succeeding owner  
for products purchased for ordinary  
home use in the 48 mainland states,  
WHAT IS COVERED  
For one year from date of original  
purchase, we will provide, free of  
charge, parts and service labor in  
your home to repair or replace  
Hawaii and Washington,  
and  
Canada. In Alaska the warranty is the  
same except that it is LIMITED because  
you must pay to ship the product to  
the service shop or for the service  
technician’s travel costs to your home.  
of  
cooktop that fails  
because of a manufacturing defect.  
All warranty service will be provided  
by our Factory Service Centers or by  
our authorized Customer  
servicers during normal working hours.  
Should your appliance need service,  
during the warranty period or beyond, in  
the United States call 800-GE-CARES  
(800-432-2737). In Canada consult  
your telephone directory for the Cameo  
Service Center.  
Improper installation.  
Service trips to your home to  
WHAT IS NOT COVERED  
teach you how to use the product.  
If you have an installation problem,  
contact your dealer or installer.  
You are responsible for providing  
adequate electrical, gas, exhausting  
and other connecting facilities as  
described in the  
provided with the product.  
Read your Use and Care material.  
If you then have any questions about  
operating the product, please contact  
vour dealer or our Consumer Affairs  
at the address below, or in  
the United States call, toll free:  
GE Answer  
Instructions  
Replacement of house fuses or  
resetting of circuit breakers.  
800.626.2000  
consumer information service  
Failure of the product if it is used  
for other than its intended purpose  
or used commercially.  
In Canada—Contact:  
Manager Customer Relations  
Cameo Inc.  
Damage to product caused by  
accident, fire, floods or acts of God.  
Customer Service  
2645 Skymark Avenue  
Mississauga, Ontarioh  
Canada L4W 4H2  
WARRANTOR IS NOT RESPONSIBLE  
FOR CONSEQUENTIAL DAMAGES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion  
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company (In Canada: Cameo Inc.)  
If further help is needed concerning this warranty, In the United States write:  
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
In Canada–Manager, Customer Relations, Cameo Inc., Consumer Service,  
2645 Skymark Avenue, Mississauga, Ontario, Canada L4W 4H2  
JGP330  
JGP331 .  
JGP33’  
Printed in the United States  
8-93 CG  
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