Fujitsu Telephone SRS 2100 User Manual

ISDN  
Digital Set User's Guide  
SRS-2100  
National ISDN  
Fujitsu  
Delivering on the promise of ISDN  
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( Fujitsu SRS-2100  
Fujitsu Network Switching of America, Inc.  
4403 Bland Road, Somerset Park  
Raleigh, NC 27609  
U.S.A.  
Part Number P-UG-2100V  
Revision 1.1  
ã Copyright 1994 Fujitsu Network Switching of America, Inc. All rights  
reserved. Printed in the United States of America.  
This publication may be replaced by a revised edition. To find out if a  
revision exists, or to order copies of publications, write to 4403 Bland  
Road, Somerset Park, Raleigh, NC 27609, or call 1-800-228-ISDN. Please  
direct all communications to Fujitsu Network Switching of America, Inc.  
No part of this publication may be reproduced or translated, stored in a  
database or retrieval system, or transmitted in any form or by any means,  
electronic, mechanical, photocopying, recording, or otherwise, without  
the prior written permission of Fujitsu Network Switching of America, Inc.  
The information contained in this document is subject to change without  
notice.  
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Fujitsu SRS-2100 (  
Warning:  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses,  
and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference with  
radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause  
harmful interference with radio or television reception, which can be  
determined by unplugging the equipment to turn it off, the user is  
encouraged to try to correct the interference by one of the following  
measures:  
·
·
Reorient or relocate the receiving antenna of the affected receiver.  
Increase the separation between the equipment and the affected  
receiver.  
·
·
Connect the equipment to an outlet on a circuit different from the  
one to which the affected receiver is connected.  
Consult a dealer or experienced radio or television technician for  
help.  
Cable Notice: The use of standard shielded cables to connect external  
data devices is required to ensure compliance with FCC Part 15 Rules for  
Class B devices.  
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( Fujitsu SRS-2100  
FCC Notice  
This equipment complies with Part 68 of the FCC Rules. The FCC Part 68  
Label is located on the bottom of the enclosure. This label contains the  
FCC Registration Number for this equipment. If requested, the FCC  
Registration Number and the following information must be provided to  
your telephone company.  
If this telephone equipment causes harm to the telephone network, the  
telephone company will notify you in advance that temporary  
discontinuous of service may be required. But, if advance notice is not  
practical, the telephone company will notify the customer as soon as  
possible. Also, you will be advised of your right to file a complaint with  
the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment,  
operations, or procedures that could affect the proper functioning of your  
equipment. If changes are made, you will be notified in advance to order  
to make necessary modifications to maintain uninterrupted service.  
This equipment may not be used on coin service provided by the  
telephone company. Connection to party lines is subject to state tariffs.  
Repairs to this equipment can only be made by the manufacturer or its  
authorized agents. If this equipment is causing harm to the telephone  
network, the telephone company may request that it be unplugged from  
the modular outlet until the problem has been corrected. To obtain repair  
service or warranty information, contact:  
Technical Assistance Center  
Fujitsu Network Communications, Inc.  
4403 Bland Road, Somerset Park  
Raleigh, NC 27609  
Phone: (919) 790-2211 or 800-228-4736  
FCC Warning  
Changes or modifications not expressly approved by the party  
responsible for compliance could void the user’s authority to operate this  
equipment.  
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Fujitsu SRS-2100 (  
PREFACE  
This guide provides descriptions and procedures for using Fujitsu's  
Digital Set, the SRS-2100, when it is attached to a switch supporting  
National ISDN (NISDN).  
This guide is for anyone interested in using the SRS-2100 to gain the  
benefits of the combined voice and data network capabilities of ISDN  
technology.  
Read the sections that follow for information on:  
·
·
·
Using this guide efficiently  
Special features of your ISDN telephone  
Background on ISDN technology  
USING THIS GUIDE  
This section can help you make the most efficient use of this guide. The  
section describes the overall organization, aids to finding information,  
and conventions.  
Organization  
This guide is organized in the following chapters:  
Chapter  
Content  
Chapter 1  
Has illustrations to introduce the physical layout of the  
SRS-2100. It also describes the features and functions of  
its components.  
Chapter 2  
Describes the use of the basic voice services, such as  
placing and receiving calls and using the  
speaker/microphone (handsfree mode). It also explains  
how to use one-touch calling, the unanswered-call  
feature, and the function buttons SPEAKER, MIC-OFF,  
REDIAL, HOLD, CONFERENCE, TRANSFER, and DROP.  
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( Fujitsu SRS-2100  
Chapter  
Content  
Chapter 3  
Explains how to set up SRS-2100 features such as one-  
touch buttons, unanswered call logging, and the  
calendar/clock.  
Chapter 4  
Explains how to use the optional data terminal adapter to  
place or receive data calls.  
Conventions and Layout  
In procedures, the required actions are noted, with the buttons you press  
in capital letters, such as HOLD or REDIAL.  
Other important words, such as messages that appear on the display, also  
appear in CAPITAL LETTERS.  
Actions that pertain to only a specific phone system have the following  
symbols inserted. These symbols appear in the section heading when the  
information applies entirely to that system, or they appear adjacent to a  
command where only a specific action applies to that system.  
(5ESS  
(DMS-100  
(EWSD  
Note:  
Required for Lucent Systems.  
Required for Nortel Systems.  
Required for Siemens Systems.  
5ESS, DMS-100, and EWSD are registered trademarks of  
Lucent, Nortel, and Siemens Telecom Networks  
respectively.  
Menus or screen displays appear as text in boxes.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . .  
12:55PM  
10  
SATURDAY  
May  
Page 7  
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Fujitsu SRS-2100 (  
UNA-LIST  
DIR-LIST  
DATA  
CLEAR  
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( Fujitsu SRS-2100  
Helpful Tips About Your SRS-2100  
Because ISDN technology is new, some features of your SRS-2100 may  
be unfamiliar.  
Softkeys  
Softkeys are a way of simplifying the phone and still supporting the  
richness of ISDN features. These keys assume different functions  
depending on the feature you are using, thus avoiding the need for a  
large number of permanent function keys.  
The SRS-2100 softkeys are the four keys located just below the display.  
When you press the SERVICE button to their right, the display changes  
and REGISTER appears over the fourth softkey.  
5:20 PM Tuesday January 4  
UNA-LIST  
DATA  
CLEAR  
DIR-LIST  
Service  
1
2
3
4
Standard Softkey Layout  
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Fujitsu SRS-2100 (  
Timeouts  
When you are setting up local features as described in Chapter 3, some of  
the data entry displays have built-in timers. If you do not enter  
information within fifteen seconds, the display reverts to the menu for  
selecting the feature you were setting up. You must reselect the feature  
and start again.  
Starting Over  
If for any reason you become confused while setting up a local feature in  
menu mode, you can always press REGISTER, softkey number 4, to return  
to the setup menus and start over.  
Phone Operation  
The following two features of ISDN phones may be different from what  
you are used to:  
Dialing 9. When you dial for an outside line (usually by pressing 9), you  
do not hear a pause and a second dial tone. You can begin dialing the  
telephone number immediately.  
Onhook dialing. You can dial a number before you get a dial tone. The  
number you dial appears on the display and remains there for three  
minutes. When you lift the handset and press an idle Call Appearance  
button, or press the SPEAKER button for handsfree mode, the phone  
initiates the call automatically.  
ISDN CONCEPTS: INTEGRATED VOICE AND DATA  
ISDN stands for Integrated Services Digital Network, which provides  
many voice and communication features. (The SRS-2100 data features,  
available with the voice/data version are described in Chapter 4. For more  
information, please see the Data User's Guide.)  
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( Fujitsu SRS-2100  
The basic ISDN service provides two 64,000 bits per second "B" channels  
for voice or data communications. Each B-channel can support circuit-  
switched or packet-switched data services. There is also one "D"  
channel, at 16,000 bits per second, for network signaling and packet-  
switched data service. The combination is often referred to as "2B+D", or  
the Basic Rate Interface (BRI).  
Voice Features  
The voice features of an ISDN telephone have several advantages:  
·
·
They allow your telephone to handle multiple calls simultaneously,  
receiving calls while keeping others on hold.  
They also permit a call coming in to a single directory number to ring  
more than one physical telephone. This feature facilitates call  
handling within a group.  
·
·
They provide easy-to-use-access to powerful features such as call  
conferencing and call transfer, to enhance your productivity.  
They allow the incoming directory number to be dis played if it is  
available.  
Data Features  
The voice/data version of the SRS-2100 includes the following data  
capabilities:  
·
·
·
Communication on the D-channel using packet switching with an  
asynchronous RS-232 terminal at terminal speeds up to 19,200 bits  
per second  
Communication on the B-channel using circuit switching with an  
asynchronous RS-232C terminal at speeds up to 38,400 bits per  
second  
Communications on the B-channel using circuit switching via an RS-  
232 connector for synchronous data transmission at speeds of  
56,000 or 64,000 bits per second.  
The supporting network data features must also be assigned to the  
line.  
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Fujitsu SRS-2100 (  
Multipoint Configurations  
In older ISDN installations, most phone connections are point-to-point.  
Each phone in a point-to-point configuration requires a separate line into  
your building. However, most service providers now offer multipoint  
configurations as a subscription option. In a multipoint configuration, up  
to eight devices (digital sets and/or terminal adapters) can be connected  
to a single line. For example, your company could connect two digital  
sets and two data terminal adapters to a single line. The two digital sets  
could each use one B-channel for voice communication, and the data  
terminal adapters could use the D-channel for packet-switched data calls.  
SPID  
For your SRS-2100 to work, it must have a valid Service Profile Identifier  
(SPID). (If your SRS-2100 is the voice/data version, you need two SPIDs,  
one for voice and one for data.) The SPID number is usually entered  
when the SRS-2100 is installed. So if your digital set already has a SPID  
number, you don't have to reenter it. If you do need to enter a SPID  
number, you can find out what it should be from your System  
Administrator or service provider. For the procedure to enter a SPID, see  
Appendix B.  
CAUTION:  
Once the SPID number is entered, don't change it unless  
your System Administrator tells you to do so. Your SRS-2100 won't  
work without the correct SPID number. If the SPID number is wrong,  
the set displays the message SPID NG. (The message is redisplayed a  
second time if the data terminal adapter SPID is also invalid.) Enter the  
correct SPID number and you'll get the normal dial tone.  
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( Fujitsu SRS-2100  
System Administrator  
ISDN is very flexible in allowing businesses to customize how it works to  
meet their specific needs. This User's Guide refers you to your System  
Administrator if a customized option may have been chosen during  
installation.  
Your System Administrator may be your phone company representative  
or a member of your telecommunications department.  
Call Appearance Preference  
The SRS-2100 allows you to specify which Call Appearance button it  
selects when you go offhook (lift the receiver or press SPEAKER). You  
have four choices:  
·
Primary line preference. The SRS-2100 always selects button  
number 1, the Call Appearance associated with your primary  
directory number.  
·
No preference. The SRS-2100 does not automatically select any Call  
Appearance button when you go offhook. You must press the  
button you wish to be connected to either before or after you go  
offhook.  
·
·
Ringing line preference. The SRS-2100 selects the Call Appearance  
button that is ringing with an incoming call. You are immediately  
connected to the call.  
Idle preference. The SRS-2100 selects an idle Call Appearance.  
For more details about Call Appearance preference, see "Selecting CA  
Preference," in Chapter 3.  
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Fujitsu SRS-2100 (  
TABLE OF CONTENTS  
Section  
Page  
Chapter 1  
Getting Acquainted With Your Digital Set................................................ 1-1  
Digital Set Components ......................................................................... 1-1  
Telephone Components......................................................................... 1-2  
Switches and Connectors ...................................................................... 1-3  
Function Buttons.................................................................................... 1-4  
Indicators ................................................................................................. 1-4  
MULTIFUNCTION BUTTONS............................................................. 1-5  
CALL INFORMATION DISPLAYS ..................................................... 1-7  
SOFTKEYS AND SERVICE................................................................... 1-8  
Chapter 2  
INTRODUCTION TO VOICE FEATURES................................................. 2-1  
PLACING AND RECEIVING CALLS ................................................... 2-1  
Switching Between Handset and Handsfree Modes ..................... 2-2  
Placing Handset Calls ......................................................................... 2-2  
Receiving Handset Calls ..................................................................... 2-4  
Placing Handsfree Calls ...................................................................... 2-4  
Receiving Handsfree Calls ................................................................. 2-7  
Placing Headset Calls .......................................................................... 2-8  
Receiving Headset Calls ..................................................................... 2-9  
FUNCTION BUTTONS........................................................................ 2-10  
REDIAL.................................................................................................. 2-11  
HOLD ...................................................................................................... 2-12  
CONFERENCE....................................................................................... 2-13  
DROP ...................................................................................................... 2-14  
TRANSFER ( 5ESS ....................................................................... 2-15  
TRANSFER (DMS -100 ............................................................... 2-16  
TRANSFER (EWSD ...................................................................... 2-17  
ONE-TOUCH CALLING....................................................................... 2-17  
Using a One Touch Button to Make a Call.................................... 2-18  
Dialing Special Codes Using One-touch Buttons ........................ 2-18  
UNANSWERED CALL LOGGING (UNA-LIST)............................... 2-19  
Using the UNA-LIST Feature .......................................................... 2-19  
Returning a Call.................................................................................. 2-20  
Deleting a Record from the UNA-LIST .......................................... 2-21  
Placing a Call Using the Personal Directory .................................. 2-21  
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Section  
Page  
Chapter 3  
LOCAL FEATURES ......................................................................................3-1  
SERVICE MODE OPERATIONS...........................................................3-1  
Selecting a Menu Option....................................................................3-2  
PROGRAMMING A BUTTON FOR ONE-TOUCH DIALING..........3-3  
Programming a One-Touch Button ...................................................3-4  
Changing or Canceling the Number Stored in a One-Touch  
Button....................................................................................................3-5  
SETTING THE CALENDAR/CLOCK...................................................3-6  
Setting Calendar and Clock Values ...................................................3-6  
REINITIALIZING THE PHONE.............................................................3-8  
UNANSWERED CALL LOGGING (UNA-LIST).................................3-9  
Enabling the UNA-LIST Feature .......................................................3-9  
Disabling the UNA-LIST Feature ....................................................3-11  
HANDSFREE, HANDSET, AND HEADSET MODES.....................3-11  
Operating the Set with a Headset....................................................3-12  
Switching from Headset Back to Handset Mode..........................3-13  
Selecting Handsfree Operation (using the speaker and  
microphone)........................................................................................3-13  
Switching Back to Handset-Only Operation..................................3-14  
CHANGING RINGER MODE...............................................................3-14  
Setting Ringer Volume.......................................................................3-15  
Setting Ringer Tone...........................................................................3-15  
Selecting Ringer Mode......................................................................3-16  
Selecting Ringer Pattern....................................................................3-17  
USING Q.931 MESSAGE LOGGING...................................................3-17  
Starting or Stopping Message Logging.........................................3-18  
Reviewing Logged Messages..........................................................3-18  
CALL ANNOUNCE INTERCOM ........................................................3-20  
Call Announce Intercom on Selected Buttons..............................3-21  
Specifying the Directory Numbers for Intercom...........................3-22  
Announcing a Call by Intercom.......................................................3-24  
ACTIVATING AND DEA CTIVATING THE MIC-OFF  
BUTTON.................................................................................................3-25  
SELECTING CALL APPEARANCE PREFERENCE..........................3-26  
PERSONAL DIRECTORY....................................................................3-27  
Setting Up the Personal Directory...................................................3-28  
Using Network Data in the Personal Directory .............................3-29  
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Fujitsu SRS-2100 (  
Section  
Page  
Chapter 4  
DATA OPERATION..................................................................................4-1  
USING THE TERMINAL ADAPTER................................................4-1  
MAKING AND TERMINATING A DATA CALL .........................4-1  
Using the DATA Key......................................................................4-1  
Using AT Commands.......................................................................4-2  
Using X.28 Commands.....................................................................4-3  
Appendix A  
Appendix B  
Appendix C  
Appendix D  
Appendix E  
Appendix F  
ISDN Ordering  
Installation  
Testing  
ISDN Call Identification Displays  
Error Messages  
Interpreting Q.931. Message Logging Codes  
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( Fujitsu SRS-2100  
Notes  
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SRS-2100 (  
Index  
SRS 2100 SUBJECT INDEX  
Subject  
Page  
AT Commands.........................................................................................4-2  
Calendar/Clock settings .........................................................................3-6  
Call Announce Intercom......................................................................3-20  
Call Appearance Preference.................................................................3-26  
Call Identification Displays...................................................................D-1  
Call Status Code Table .......................................................................... F-7  
Conference .............................................................................................2-13  
Connection Status Messages - BCS ................................................... E-1  
Connection Status Messages - DPS ................................................... E-4  
Data Calls ..................................................................................................4-1  
Data key....................................................................................................4-1  
D-Channel TEI ........................................................................................B-4  
Directory Number Appearances ...........................................................1-6  
DROP.......................................................................................................2-14  
Function buttons...................................................................................2-10  
Handset calls ............................................................................................2-2  
Handset mode........................................................................................3-12  
Headset mode ........................................................................................3-11  
HOLD ......................................................................................................2-12  
Idle line preference................................................................................3-26  
Information Displays ..............................................................................1-7  
Information Element Code Table.......................................................... F-6  
Installation Diagrams .............................................................................B-2  
Installation...............................................................................................B-1  
Key Attribute Configuration ................................................................B-8  
Key Test Table .......................................................................................C-2  
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Index  
Subject  
SRS-2100 (  
Page  
LCD Test................................................................................................. C-3  
LED Test.................................................................................................. C-2  
Memory Tests ........................................................................................ C-3  
Menu options..........................................................................................3-2  
Message Abbreviation Table ...............................................................F-4  
Message logging - starting/stopping................................................3-18  
Message Logging Codes - interpretation ...........................................F-1  
Message Logging.................................................................................3-17  
MIC-OFF button ...................................................................................3-25  
Multifunction Buttons ...........................................................................1-5  
National Standardized Cause Values ...................................................E-5  
Network connection .............................................................................. B-4  
Network data........................................................................................... B-7  
Network Specific Cause Values ............................................................E-6  
One touch calling..................................................................................2-17  
One-touch button changes ...................................................................3-5  
One-touch button codes......................................................................2-18  
One-Touch button programming..........................................................3-4  
Package D................................................................................................A-3  
Package E................................................................................................A-4  
Package EZ 1...........................................................................................A-6  
Package EZ 1A .......................................................................................A-6  
Package G................................................................................................A-5  
Permanent functions...............................................................................1-4  
Personal Directory - placing calls .......................................................2-21  
Personal Directory Entry Table...........................................................3-31  
Personal directory set-up.....................................................................3-28  
Personal Directory ................................................................................3-27  
Physical Installation .............................................................................. B-2  
Placing calls .............................................................................................2-1  
Primary line preference.........................................................................3-26  
Program and Loop Switch Test............................................................ C-4  
Programming and labeling the set ..................................................... B-19  
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SRS-2100 (  
Index  
Page  
Subject  
Receiving calls .........................................................................................2-1  
Receiving handset calls ..........................................................................2-4  
Redial.......................................................................................................2-11  
Reinitializing your phone .......................................................................3-8  
Ringer mode selection ..........................................................................3-16  
Ringer mode settings............................................................................3-14  
Ringer pattern selection .......................................................................3-17  
Ringer tone - set-up ..............................................................................3-15  
Ringer volume - set-up .........................................................................3-15  
Ringing line preference.........................................................................3-27  
Self-Test Result Code Table .................................................................C-5  
Service key ...............................................................................................1-8  
Service mode............................................................................................3-1  
Softkey layout..........................................................................................1-8  
SPID..........................................................................................................B-4  
Switching between handset and handsfree modes............................2-2  
Terminal adapter......................................................................................4-1  
Terminal resistors .................................................................................B-20  
Test Mode...............................................................................................C-1  
Tone Test................................................................................................C-3  
TRANSFER ............................................................................................2-15  
Transferring a call..................................................................................2-16  
UNA-LIST - Unanswered call logging.................................................3-9  
Unanswered call logging description.................................................2-19  
User-assigned functions........................................................................1-4  
X.28 Commands.......................................................................................4-3  
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Index  
SRS-2100 (  
Notes  
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Chapter 1  
( SRS-2100 Overview  
CHAPTER 1  
GETTING ACQUAINTED WITH YOUR DIGITAL SET  
This introductory chapter describes the set's parts, connectors, switches,  
and screen displays. It also explains how the functions and features  
operate. Chapter 2 explains how to use the set for basic telephone  
functions.  
Digital Set Components  
Figures 1-1 and 1-2 show, respectively, the front panel and the rear of the  
digital set. The major components of the SRS-2100 are labeled and  
described in the accompanying text.  
Page 1-1  
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SRS-2100 Overview (  
Chapter 1  
4
1
Service  
5
6
2
MIC-OFF  
ABC  
DEF  
MSG  
1
GHI  
4
2
JKL  
5
3
MNO  
6
7
Fujitsu  
Drop Conference  
Transfer Redial  
PRS  
7
TUV WXY  
DTR  
TXD  
RXD  
8
9
Hold  
Speaker  
*
0
#
3
8
Figure 1-1 SRS-2100 Front Panel  
Telephone Components  
5) Softkeys/SERVICE. The  
softkeys below the display  
1) Handset/Headset. You pick-up  
the handset to speak or listen  
while making or answering calls,  
except when using a headset or  
the speaker and microphone.  
control changeable functions.  
Pressing SERVICE displays the  
REGISTER label on line 4 of the  
display. Pressing REGISTER  
displays the menu functions of  
the softkeys.  
2) Speaker. The speaker is  
located directly under the  
handset. In handsfree operation,  
it lets you hear the other parties in  
a telephone call.  
6) Multifunction buttons. These  
buttons are assigned to Call  
Appearances, one-touch  
numbers, and network features.  
3) Numeric Keypad. You use  
these twelve keys to enter the  
number you are calling or the  
special characters *(asterisk) or  
#(pound sign).  
7) Volume/Contrast buttons. If no  
Call Appearance is active, these  
buttons control display contrast.  
If a CA is active, they control  
speaker or handset volume.  
4) Display. The display shows  
call information, the  
calendar/clock, messages, and  
menus used to set up local  
features.  
8) Function buttons. These  
buttons provide single-touch  
access to ISDN features.  
Page 1-2  
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Chapter 1  
( SRS-2100 Overview  
LOOP PRG  
NOR TEST  
TR  
Off On 40V DC  
Line  
+
-
7
6
1
2
3
4
5
Figure 1-2 SRS-2100 Rear View  
Switches and Connectors  
5) Program switch for data setup.  
This switch, labeled "PRG",  
places the set in programming  
mode when you are setting up  
parameters for the data terminal  
adapter.  
1) ISDN line connector. Use this  
RJ-45 connector to plug in the  
telephone line. Normally, the line  
also provides AC power for the  
set.  
6) Data connector. This 25-pin  
female connector (DB25) appears  
only on voice/data terminals.  
This connector, labeled "DTE", is  
the interface connector for data  
transmission.  
2) Terminating resistor. This  
built-in resistor, labeled "TR",  
provides a standard termination  
to the ISDN line.  
3) DC power connector. This  
connector, labeled "40 V DC",  
provides an alternative to power  
delivered through the ISDN line.  
7) Handset/Headset connector.  
This jack, located on the set's left  
side, allows you to connect either  
a handset or a headset.  
4) Loopback test switch. This  
switch, labeled "LOOP", places  
the set in DATA loopback mode.  
Loopback is a test for data  
transmission, so this switch is  
available only if you have a data  
terminal adapter in your phone.  
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SRS-2100 Overview (  
Chapter 1  
User-assigned Functions  
Function Buttons  
The SRS-2100 has six function  
buttons. Three of these are  
permanently assigned to local  
functions: SPEAKER, HOLD, and  
REDIAL. For ease of operation,  
Fujitsu supports two sets of  
telephone company assignments  
for network based features. On  
the labeled function buttons for  
CONFERENCE, DROP, and  
TRANSFER, Fujitsu sets accept  
the following values or feature  
activators:  
CONFERENCE  
(Button 30, Activator 30 or 60)  
Adds parties to an existing call.  
DROP  
(Button 31, Activator 31 or 62)  
Disconnects last party added to  
a conference call. With a 5ESS  
switch, disconnects a two-party  
call.  
TRANSFER  
(Button 32, Activator 32 or 61)  
Transfers a call to a third party  
you dial or select.  
CONFERENCE  
Button 30  
Activator 30 or 60  
DROP  
Button 31  
Indicators  
Activator 31 or 62  
The SRS-2100 has four labeled  
front panel indicators:  
TRANSFER  
Button 32  
Activator 32 or 61  
MSG........Message Waiting  
DTR.........Data Terminal Ready  
TXD ........Transmit Data  
RXD ........Receive Data  
Permanent Functions  
SPEAKER  
Enables/disables handsfree  
operation  
When the MSG indicator is lit,  
you have either messages or call  
requests waiting to be picked up.  
The other three indicators relate  
to data transmission if your set is  
a voice/data set. (see Chapter 4).  
HOLD  
Holds an active call  
REDIAL  
Redials the last number you  
dialed  
Each function button and  
multifunction button also has an  
indicator. These indicators serve  
one of two purposes:  
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Chapter 1  
( SRS-2100 Overview  
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SRS-2100 Overview (  
Chapter 1  
For Features  
21  
22  
28  
29 MIC-OFF  
If the button is assigned to a  
local or network feature, the  
indicator lights when certain  
features are activated.  
..........  
..........  
..........  
11  
12  
18  
19  
9
20  
1
2
8
10  
For Calls  
If the button is assigned to a  
Directory Number or a Call  
Appearance on your phone,  
the indicator slowly flashes  
green for incoming calls,  
flashes red if a call is on hold  
at your phone, and is steady  
red when a call is active on  
your phone.  
31  
30  
32  
Redial  
Hold  
Speaker  
Figure 1-3 Multifunction  
Button Layout  
Mulifunction buttons have three  
uses:  
One-touch  
Dial a number you stored there.  
MULTIFUNCTION BUTTONS  
Network feature  
The 32 multifunction buttons on  
your SRS-2100 are in three rows  
of 10 buttons each along the top  
of the front panel (excluding the  
button assigned to MIC-OFF),  
plus the three unassigned  
function buttons to the right of  
the numeric keypad. (The  
recommended feature  
Activate/deactivate a special  
network feature, such as call  
forwarding.  
Directory Number (DN) or  
Call Appearance (CA)  
Handle incoming and outgoing  
calls.  
Using one-touch dialing buttons  
is described in Chapter 2. Chapter  
3 shows how to set-up the  
buttons.  
assignments for these function  
buttons are CONFERENCE,  
DROP, and TRANSFER.) Figure  
1-3 shows the numbering of the  
multifunction buttons. (The  
numbers in the figure are  
Special features, such as call  
forwarding, are provided by the  
ISDN network. These features are  
selected by your System  
illustrative only. They do not  
appear on the phone.)  
Administrator and assigned to  
buttons on your phone during  
installation. Your System  
Administrator will provide details.  
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Chapter 1  
( SRS-2100 Overview  
In order to simplify ordering and  
line installation, Fujitsu has  
included pre-set assignments for  
some of the most frequently used  
network based features. See  
Appendix A for these  
Note: This Guide uses the term  
directory number appearances  
to refer to directory numbers  
that appear on more than one  
Call Appearance button. The  
Nortel term for mu ltiple Call  
Appearances is Additional  
Functional Calls.  
assignments.  
You use DN or CA buttons to  
A telephone can also be  
assigned additional directory  
numbers. Each such number  
can then be assigned to  
adjacent buttons as well to  
allow multiple call handling on  
that line.  
handle your calls, as described in  
the next two sections. Pressing a  
Call Appearance button connects  
you to a phone line. This line can  
be idle with dial tone for making  
an outgoing call, a line containing  
an incoming call, or a call on hold.  
Any directory number assigned  
to one phone can also appear on  
another phone, which can then  
share the use of that line.  
If you are on an active call,  
pressing another Call Appearance  
button automatically puts the call  
on hold. This feature is called  
autohold.  
Figure 1-4 shows an SRS-2100  
whose primary directory number  
is 747-3456, with two additional  
Call Appearance buttons  
assigned that same number. The  
telephone's secondary line is 747-  
7890, which has two appearances.  
Multiple Directory Number  
Appearances  
Each SRS-2100 associates its  
primary directory number with  
multifunction button 1. Multiple  
appearances of the same directory  
number are always on adjacent  
Call Appearance buttons. (The  
button at the end of a row is  
"adjacent to" the button  
In the illustration, this set also  
has buttons assigned to the  
number 747-3482. This could, for  
example, be a shared line using  
someone else's primary directory  
number.  
beginning the next row up.)  
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SRS-2100 Overview (  
Chapter 1  
After answering the call, you can  
press the second 747-3456 Call  
Appearance button to originate  
another call. The first call is  
automatically put on hold. (The  
LED flashes red.) If another call  
comes in, you can press the third  
Call Appearance button  
MIC-OFF  
..........  
3482  
..........  
3456  
3456  
3456  
7890  
7890  
..........  
Figure 1-4 Example Line  
Assignment  
representing 747-3456 to answer  
the third call. The second call is  
also placed on hold.  
Call Handling Example  
Suppose your directory number is  
747-3456, and the first three  
multifunction buttons on your  
SRS-2100 have been assigned  
that number.  
You would then have three calls  
on your 747-3456 directory  
number. Only then is your 3456  
number "busy", that is, when all  
three assigned Call Appearance  
buttons are in use.  
What does it mean to have three  
Call Appearance buttons  
assigned to one directory  
number? It means you can have  
up to three calls at the same time  
using that single directory  
number, though you can talk on  
only one at a time.  
CALL INFORMATION  
DISPLAYS  
1=747-3456  
(Line 1)  
(Line 2)  
(Line 3)  
(Line 4)  
12:55PM TUESDAY MAY 5  
For example, if you have no calls  
in progress and someone dials  
747-3456, your telephone rings  
and the LED for the first Call  
Appearance button associated  
with 747-3456 flashes green. You  
can answer the call by pressing  
that Call Appearance button and  
picking up the handset. (The LED  
turns steady red.)  
When you make a call, the  
number you dialed, including any  
prefix, appears on line 1 of the  
display, along with an ISDN Call  
Identifier (ICI) code if provided at  
your installation. (See Appendix  
D for a partial list of ICI codes.)  
For an incoming call, the calling  
party's number appears if the  
network supplies the digital set  
with the Calling Line  
Identification (CLID).  
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Chapter 1  
( SRS-2100 Overview  
When your party answers, the  
end of line 3 shows call duration  
timing as minutes and seconds in  
the form mm:ss. This timer will  
record for an hour, up to 59:59,  
and then it restarts at 00:00. If the  
call cannot go through, line 3  
shows a message such as "Busy"  
or "NOT ANSWERED".  
When you press SERVICE, line 4  
of the display changes to show  
REGISTER above softkey 4.  
Pressing REGISTER displays the  
menu function of the SRS-2100.  
These keys are called softkeys  
because the functions they  
control change as you use the  
menus to set up different features.  
Note: In the Menu mode,  
1=919 555-2345  
(Line 1)  
(Line 2)  
displayed by pressing SERVICE,  
and then REGISTER, softkey 1  
also serves as the ENTER key  
(for entering information as  
indicated in this User's Guide).  
12:55 PM TUESDAY MAY 5mm:ss (Line 3)  
(Line 4)  
SOFTKEYS AND SERVICE  
These basic softkey functions are  
explained in the indicated  
chapters:  
UNA-LIST  
DATA  
CLEAR  
DIR-LIST  
ENTER  
REGISTER  
Chapter 2  
Chapter 4  
Chapter 3  
Chapter 3  
Chapter 3  
Chapter 3  
5:20 PM Tuesday January 4  
UNA-LIST DATA  
CLEAR  
DIR-LIST  
Service  
1
2
3
4
Standard Softkey Layout  
Other names and functions for  
these keys are explained in  
various contexts throughout the  
text.  
(The DATA softkey label appears  
only if you have a voice/data  
terminal.)  
Notes  
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SRS-2100 Overview (  
Chapter 1  
Chapter 1................................................................................................................................................  
Getting Acquainted With Your Digital Set.......................................................................................  
Digital Set Components.......................................................................................................  
Telephone Components ......................................................................................................  
Function Buttons .................................................................................................................  
Indicators...............................................................................................................................  
Switches and Connectors ...................................................................................................  
MULTIFUNCTION BUTTONS..........................................................................................  
CALL INFORMATION DISPLAYS...................................................................................  
SOFTKEYS AND SERVICE ................................................................................................  
Directory Number Appearances ........................................................................1-6  
Information Displays ...........................................................................................1-7  
Multifunction Buttons.........................................................................................1-5  
Permanent functions............................................................................................1-4  
Service key ............................................................................................................1-8  
Softkey layout.......................................................................................................1-8  
User-assigned functions.....................................................................................1-4  
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Chapter 2  
( SRS-2100 Voice Features  
PLACING AND RECEIVING  
CALLS  
CHAPTER 2  
This section describes how to  
make and answer calls with your  
SRS-2100 using the handset,  
speaker, or a headset. (Headset  
setup is described in Chapter 3.)  
Each of the set of directions listed  
below has two subsections: what  
to do if you are not talking on  
another call, and what to do if you  
are talking on another call.  
INTRODUCTION TO VOICE  
FEATURES  
The Fujitsu SRS-2100 provides  
superior call-handling and  
simultaneous voice/data  
communications. It is one of the  
family of Fujitsu Integrated  
Services Digital Network (ISDN)  
terminals.  
· Switching between handset and  
handsfree modes  
· Placing a call using the handset  
· Receiving a call using the  
handset  
· Placing a handsfree call  
· Receiving a handsfree call  
· Placing a call using the headset  
· Receiving a call using the  
headset  
For the familiar tasks of dialing,  
holding, and answering calls, this  
phone operates like others you  
have used. However, it also  
includes many custom features  
explained in later chapters.  
5:20 PM Tuesday January 4  
UNA-LIST DATA  
CLEAR  
DIR-LIST  
Service  
The procedures in this chapter  
assume that MIC-OFF is active on  
the upper-right button of the  
multifunction button array. This  
feature is active by default when  
you receive your SRS-2100. If for  
some reason MIC-OFF is not  
active, see "Activating the MIC-  
OFF Button", in Chapter 3. The  
procedures also assume the  
phone is set to ringing line  
preference or primary line  
1
2
3
4
Standard Softkey Layout  
(The DATA softkey label appears  
only if you have a voice/data  
terminal.)  
Note: Softkey 1 also serves as  
the ENTER key (for entering  
information as indicated in this  
User's Guide).  
preference.  
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SRS-2100 Voice Features (  
Chapter 2  
Placing Handset Calls  
Switching Between Handset  
and Handsfree Modes  
If you are not talking on  
another call  
If you are using the handset  
and want to use handsfree  
mode  
1. Pick up the handset. This  
should automatically give you a  
dial tone, if not press an idle Call  
Appearance (CA).  
1. Press SPEAKER and then  
replace the handset in its cradle.  
You now hear the other parties  
through the speaker.  
· If this connects you with a  
ringing call, follow the  
procedure described on page  
2-4.  
2. If the MIC-OFF LED is red, the  
microphone has been turned off.  
Press MIC-OFF to turn it back  
on (the LED goes dark). The  
microphone now picks up your  
voice.  
· If you want to place the call  
from a Call Appearance other  
than the one automatically  
selected, press its CA button.  
3. You can turn off the microphone  
by pressing MIC-OFF, allowing  
you to hold a private  
2. Dial the desired number by  
pressing the keys on the  
numeric keypad.  
conversation with others in the  
room. Pressing MIC-OFF again  
turns the microphone back on.  
3. If your call is not answered, you  
can hang up as follows:  
a. Replace the handset in its  
cradle.  
If you are using handsfree  
mode and want to use the  
handset  
or  
b. Press the button in the  
handset cradle to get a dial  
tone.  
Pick up the handset. Your call  
continues without interruption.  
The handsfree speaker and  
microphone are turned off. (You  
can turn off the microphone in the  
handset by pressing the MIC-  
OFF button while using the  
handset.)  
or  
c. Press DROP.  
(5ESS  
4. If your call is answered,  
converse with the called party.  
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Chapter 2  
( SRS-2100 Voice Features  
5. When your conversation ends,  
hang up by replacing the handset  
in its cradle. Note the displayed  
call duration vanishes after about  
three seconds.  
or  
c. Press DROP. (5ESS  
2. To make your call, dial the  
desired number by pressing the  
keys on the numeric keypad.  
Note: Onhook dialing. In place  
of steps 1 and 2, you can dial  
the number first and then pick  
up the handset. The phone  
automatically dials the number.  
The number you enter remains  
available for dialing for about  
three minutes.  
3. If your call is not answered, you  
can hang up as follows:  
a. Replace the handset in its  
cradle.  
or  
You can also use a one-touch  
button, which automatically  
selects an idle CA and dials the  
number. Steps 1 and 2 are  
therefore unnecessary when  
you use a one-touch button.  
Once the call is dialed, you can  
pick up the handset.  
b. Press the button in the  
handset cradle to get a dial  
tone.  
4. If your call is answered,  
converse with the called party.  
5. When your conversation ends,  
you have these choices:  
·
Hang up by replacing the  
handset in its cradle. Note  
the displayed call duration; it  
vanishes after about three  
seconds.  
If you are already talking on  
another call  
1. Handle the active call in one of  
the following ways:  
or  
a. End the call by pressing the  
button in the handset cradle  
to get a dial tone. (You can  
also hang up the handset and  
pick it up again.)  
·
If you put your original call  
on hold, pick up the call by  
pressing its red-flashing Call  
Appearance button.  
or  
Note: You can also use a one-  
touch button after handling the  
active call. This automatically  
dials the number. Skip step 2.  
b. Retain the call by pressing an  
idle Call Appearance button to  
get a dial tone. (The call is  
automatically put on hold.)  
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SRS-2100 Voice Features (  
Chapter 2  
Receiving Handset Calls  
2. Converse with the calling party.  
An incoming call makes the  
phone ring and the Call  
3. When your conversation ends,  
you have the following choices:  
Appearance's LED flash green.  
·
Hang up by replacing the  
handset in its cradle. Note the  
displayed call duration; it  
vanishes after about three  
seconds.  
If you are not talking on  
another call  
1. Pick up the handset. (Press the  
ringing CA if necessary.) The  
LED changes to steady red.  
or  
·
·
If you put your original call on  
hold, pick up the call by  
pressing its red-flashing Call  
Appearance button.  
2. Converse with the calling party.  
3. When your conversation ends,  
hang up by replacing the  
handset in its cradle. Note the  
displayed call duration; it  
vanishes after about three  
seconds.  
or  
Press DROP. (5ESS  
Note: You can turn off the  
microphone in the handset by  
pressing the MIC-OFF button;  
its LED turns red. Sound will  
not be transmitted to the called  
party, allowing you to hold a  
private conversation with others  
in the room. To turn the  
If you are already talking on  
another call  
1. Handle the active call in one of  
the following ways:  
microphone back on, press  
MIC-OFF again; the red LED is  
turned off.  
a. End the call by pressing the  
button in the handset cradle.  
Then press the green-flashing  
Call Appearance button to  
answer the incoming call.  
Placing Handsfree Calls  
or  
A handsfree call uses the  
b. Retain the call by pressing the  
green-flashing Call  
integrated microphone and  
speaker instead of the handset.  
Appearance button to answer  
the incoming call. (The first  
call is automatically put on  
hold.)  
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Chapter 2  
( SRS-2100 Voice Features  
If you are not talking on  
another call  
or  
Press DROP. (5ESS  
1. Press the SPEAKER button. Its  
LED will light red and you will  
hear a dial tone (if not, press an  
idle Call Appearance). If this  
connects you with a ringing call,  
follow the procedure "If you are  
already talking on another call".  
Note: Onhook dialing. In place  
of steps 1 and 2, you can dial  
the number first and then press  
SPEAKER. The phone  
automatically dials the number.  
The number you enter remains  
available for dialing for about  
three minutes.  
2. Dial the desired number by  
pressing the keys on the  
numeric keypad.  
You can also use a one-touch  
button, which automatically  
selects handsfree operation on  
an idle CA and dials the number.  
Steps 1 and 2 are therefore  
unnecessary when you use a  
one-touch button.  
3. If your call is not answered,  
press SPEAKER to hang up.  
4. If your call is answered,  
converse with the called party.  
(If the MIC-OFF LED is red, the  
microphone has been turned off.  
Press MIC-OFF to turn it back  
on.)  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
You can turn off the microphone  
by pressing the MIC-OFF button;  
its LED will turn red. No sound  
will then be transmitted to the  
called party, allowing you to hold  
a private conversation with others  
in the room. To turn the  
microphone back on, press MIC-  
OFF again; its red LED will go  
dark.  
If you are already talking on  
another call  
1. Handle the active call in one of  
the following ways:  
a. End the call by pressing  
SPEAKER. Press SPEAKER  
again to get a dial tone.  
or  
5. When the conversation is over,  
hang up by pressing the  
SPEAKER key. Note the call  
duration vanishes after about  
three seconds.  
b. Retain the call by pressing an  
idle Call Appearance button,  
which gives you a dial tone.  
(The call is automatically put  
on hold.)  
"Continued"  
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SRS-2100 Voice Features (  
Chapter 2  
or  
5. When the conversation is over,  
hang up by pressing the  
SPEAKER button. Note the  
displayed call duration; it  
vanishes after about three  
seconds.  
c. Press DROP. (5ESS  
2. Dial the desired number by  
pressing the buttons on the  
numeric keypad.  
or  
3. If your call is not answered, you  
can:  
Press DROP. (5ESS  
You may then pick up the call  
you were originally talking on, if  
it was held, by pressing its red-  
flashing Call Appearance button  
and then SPEAKER.  
a. Hang up by pressing the  
SPEAKER button.  
or  
b. Retrieve the original call, if it  
was held, by pressing its red-  
flashing Call Appearance  
button.  
Note: Onhook dialing. In place  
of steps 1 and 2, you can dial  
the number first and then press  
SPEAKER. The phone  
automatically dials the number.  
The numb er you enter remains  
available for dialing for about  
three minutes.  
4. If your call is answered,  
converse with the called party.  
(If the MIC-OFF LED is red, the  
microphone has been turned off.  
Press MIC-OFF to turn it back  
on.)  
You can also use a one-touch  
button, after handling the  
existing call. This automatically  
selects handsfree operation on  
an idle CA and dials the number.  
Skip step 2.  
You can turn off the microphone  
by pressing the MIC-OFF  
button; its LED will turn red. No  
sound will then be transmitted  
to the called party, allowing you  
to have a private conversation  
with others in the room. To turn  
the microphone back on, press  
MIC-OFF again; its red LED will  
go dark.  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
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Chapter 2  
( SRS-2100 Voice Features  
Receiving Handsfree Calls  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
A handsfree call uses the  
integrated microphone and  
speaker instead of the handset.  
An incoming call makes the  
phone ring and the Call  
If you are already talking on  
another call  
Appearance's LED flash green.  
1. Dispose of the active call in one  
of the following ways:  
If you are not talking on  
another call  
a. End the call by pressing  
SPEAKER. Then press  
1. Press SPEAKER and, if  
necessary, the green-flashing  
Call Appearance button.  
SPEAKER and, if necessary,  
press the green-flashing Call  
Appearance button to answer  
the incoming call.  
2. Converse with the calling party.  
(If the MIC-OFF LED is red, the  
microphone has been turned off.  
Press MIC-OFF to turn it back  
on.)  
or  
b. Retain the call by pressing the  
green-flashing Call  
Appearance button to answer  
the incoming call. (The first  
call is automatically put on  
hold.)  
You can turn off the microphone  
by pressing the MIC-OFF  
button; its LED will turn red. No  
sound will then be transmitted  
to the called party, allowing you  
to have a private conversation  
with others in the room. To turn  
the microphone back on, press  
MIC-OFF again; its red LED will  
go dark.  
2. Converse with the calling party.  
(If the MIC-OFF LED is red, the  
microphone has been turned off.  
Press MIC-OFF to turn it back  
on.) You can turn off the  
microphone by pressing the  
MIC-OFF button; its LED will  
turn red. No sound will then be  
transmitted to the called party,  
allowing you to have a private  
conversation with others in the  
room. To turn the microphone  
back on, press MIC-OFF again;  
its red LED will go dark.  
3. When your conversation ends,  
hang up by pressing SPEAKER.  
Note the call duration; it  
vanishes after about three  
seconds.  
or  
Press DROP. (5ESS  
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SRS-2100 Voice Features (  
Chapter 2  
3. When your conversation ends,  
hang up by pressing SPEAKER.  
Note the dis played call  
1. Press SPEAKER. Its LED will  
light red and you will hear a dial  
tone. (If this connects you with  
a ringing call, follow the  
duration; it vanishes after about  
three seconds. You may then  
pick up the call you were  
directions in Receiving Headset  
Calls.)  
originally talking on, if it was  
held, by pressing its red-  
flashing Call Appearance button  
and then pressing SPEAKER.  
2. Dial the desired number by  
pressing the buttons on the  
numeric keypad.  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
3. If your call is not answered,  
press SPEAKER to hang up.  
4. If your call is answered,  
converse with the called party.  
Placing Headset Calls  
5. When your conversation ends,  
hang up by pressing SPEAKER.  
Note the call duration; it  
vanishes after about three  
seconds.  
If you are not talking on  
another call  
Place the headset on your head in  
a position comfortable for hearing  
and talking. If necessary, unplug  
the handset from the jack on the  
phone's left side. Plug the  
headset into the same jack. Also  
check that headset mode is  
activated. (See Chapter 3 for  
details.) The speaker and  
microphone will be disabled. All  
dialing tones and telephone  
conversation will be audible only  
through the headset. Your voice  
and any other transmitted sounds  
will go through the headset  
microphone only.  
Note: Onhook dialing. In place  
of steps 1 and 2, you can dial  
the number first and then press  
SPEAKER. The phone  
automatically dials the number.  
The number you enter remains  
available for dialing for about  
three minutes.  
You can also use a one-touch  
button, which automatically  
selects an idle CA and dials the  
number. Steps 1 and 2 are  
therefore unnecessary when  
you use a one-touch button.  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
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Chapter 2  
( SRS-2100 Voice Features  
If you are already using the  
headset and talking on  
another call  
Note: Onhook dialing. In place  
of steps 1 and 2, you can dial  
the number first and then press  
SPEAKER. The phone  
1. Handle the existing call in one of  
the following ways:  
automatically dials the number.  
The number you enter remains  
available for dialing for about  
three minutes.  
a. End the call by pressing  
SPEAKER. Then press  
SPEAKER again to get a dial  
tone.  
You can also use a one-touch  
button after handling the  
existing call. This automatically  
selects an idle CA and dials the  
number. Skip step 2.  
or  
b. Retain the call by pressing an  
idle Call Appearance button,  
which gives you a dial tone.  
(The call is automatically put  
on hold.)  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
2. Dial the desired number by  
pressing the keys on the  
numeric keypad.  
Receiving Headset Calls  
An incoming call makes the Call  
Appearance's LED flash green.  
3. If your call is not answered,  
hang up by pressing SPEAKER.  
If you are not talking on  
another call  
4. If your call is answered,  
converse with the called party.  
Place the headset on your head in  
a position comfortable for hearing  
and talking. If necessary, unplug  
the handset from the jack on the  
phone's left side. Plug the  
headset into the same jack. Also  
check that headset mode is  
activated. (See Chapter 3 for  
details.)  
5. When the conversation is over,  
hang up by pressing SPEAKER.  
Note the displayed call  
duration; it vanishes after about  
three seconds.  
You may then pick up your  
original call, if it was held, by  
pressing SPEAKER and, if  
necessary, the call's CA button.  
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SRS-2100 Voice Features (  
Chapter 2  
The handset, speaker, and  
microphone will be disabled. All  
dialing tones and telephone  
conversation will be audible only  
through the headset. Your voice  
and any other transmitted sounds  
will go through the headset  
microphone only.  
b. Retain the call by pressing the  
green-flashing Call  
Appearance button to answer  
the incoming call. (The first  
call is automatically put on  
hold.)  
2. Converse with the calling party.  
1. Press SPEAKER and, if  
necessary, press the green-  
flashing Call Appearance  
button.  
3. When your conversation ends,  
hang up by pressing SPEAKER.  
Note the displayed call  
duration; it vanishes after about  
three seconds.  
2. Converse with the calling party.  
You may then pick up the call you  
were originally talking on, if it was  
held, by pressing its red-flashing  
Call Appearance button and then  
pressing SPEAKER.  
3. When your conversation ends,  
hang up by pressing SPEAKER.  
Note the displayed call  
duration; it vanishes after about  
three seconds.  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
(See also "Handsfree, Handset,  
and Headset Modes", in Chapter  
3, "Local Features".)  
FUNCTION BUTTONS  
If you are already using the  
headset and talking on  
another call  
The SRS-2100 has six function  
buttons, located to the right of  
the numeric keypad. The  
1. Dispose of the active call in one  
of the following ways:  
REDIAL, SPEAKER, and HOLD  
buttons are permanently assigned  
to local functions, as shown in  
Figure 2-1. The other three  
buttons are multifunction buttons  
you can assign to any feature,  
one-touch button, or Call  
a. End the call by pressing  
SPEAKER. Then press the  
green-flashing Call  
Appearance button to answer  
the incoming call.  
Appearance.  
or  
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Chapter 2  
( SRS-2100 Voice Features  
For ease of operation, Fujitsu  
supports two sets of telephone  
company assignments for  
network based features. On the  
labeled function buttons for  
CONFERENCE, DROP, and  
TRANSFER, Fujitsu sets accept  
the following values or feature  
activators:  
SPEAKER  
Enables/disables handsfree  
operation  
MIC-OFF  
Turns microphone off/on during  
handsfree operation  
REDIAL  
Redials the last number you  
dialed  
CONFERENCE  
Button 30  
Activator 30 or 60  
HOLD  
Holds an active call  
DROP  
Button 31  
Activator 31 or 62  
CONFERENCE  
Adds additional parties to an  
existing call  
TRANSFER  
Button 32  
Activator 32 or 61  
DROP  
31  
CONFERENCE  
30  
DROP  
Disconnects last party added to a  
conference call  
TRANSFER  
32  
REDIAL  
TRANSFER  
Transfers a call to a third party  
you dial or select  
HOLD  
SPEAKER  
Figure 2-1 Function Buttons  
REDIAL  
Another function button, MIC-  
OFF, is typically active on the  
upper-right button of the  
Dials the last number dialed  
on this phone  
multifunction button array.  
This feature is useful if you need  
to call someone back a second  
time, perhaps because their line  
was busy the first time.  
The descriptions below briefly  
identify each function button.  
The following pages explain the  
buttons in more detail. SPEAKER  
and MIC-OFF are explained earlier  
in this chapter in the sections on  
placing and receiving handsfree  
calls.  
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SRS-2100 Voice Features (  
Chapter 2  
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Chapter 2  
( SRS-2100 Voice Features  
Using REDIAL Before Lifting  
the Handset or Pressing  
SPEAKER  
HOLD  
Retains connection with an  
existing call until you can  
return to it  
1. Press REDIAL. The last number  
dialed appears on the display  
and is redialed automatically  
through the speakerphone. Pick  
up the handset if you want this  
to be a handset call.  
HOLD lets you keep a call active  
even though you are no longer  
directly connected with it. This  
feature is useful if you need to  
perform some action away from  
your phone, such as looking up  
some information.  
2. If there are no idle Call  
Appearances available, pressing  
REDIAL brings the number to  
the screen but does not dial.  
When an idle Call Appearance  
later becomes available,  
pressing the CA button dials  
the number in handsfree mode.  
(Lift the handset, if you prefer.)  
The autohold feature  
automatically puts an active call  
on hold whenever you press  
another Call Appearance. You  
can also press HOLD to manually  
put a call on hold.  
1. To manually put a call on hold,  
press HOLD while you have an  
active call in progress. The Call  
Appearance LED changes from  
steady red to flashing-red.  
Using REDIAL after Lifting  
the Handset or Pressing  
SPEAKER  
The phone retains each call you  
place on hold until you  
1. If you don't hear a tone, press an  
idle Call Appearance button.  
reconnect with it (or the other  
party hangs up). You are now  
free to take other actions,  
including making and receiving  
other calls.  
2. Press REDIAL. The last number  
dialed appears on the display  
and is dialed automatically.  
2. To reconnect with a call on hold,  
press its flashing Call  
Appearance button. Its LED  
changes from flashing-red to  
steady red, and you are  
reconnected to the call.  
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SRS-2100 Voice Features (  
Chapter 2  
CONFERENCE  
· If the person answers, you  
can talk privately before  
joining the conference.  
Telephone conferences with  
multiple participants  
· If the line is busy or the  
person does not answer, press  
DROP. Then press the  
flashing Call Appearance  
button to return to the initial  
call.  
Conference is a network-based  
feature that you must subscribe  
to from your telephone company.  
This description assumes that  
you have assigned the  
Conference feature to one of your  
SRS-2100 function buttons.  
· To retain the second party  
without having a conference,  
press HOLD and then press  
the flashing Call Appearance.  
This allows you to speak to  
the initial caller while keeping  
the second call on hold. To  
make this a Conference call,  
press the CONFERENCE  
The number of conference call  
participants allowed depends on  
the number specified when you  
subscribe to the feature. Ask  
your System Administrator how  
many participants are allowed on  
your Conference feature.  
button and go to step 3.  
3. Press CONFERENCE.  
Setting Up a Conference Call  
The CONFERENCE button stays  
lit to indicate that a conference  
call is in progress.  
After establishing the initial call,  
add participants to the conference  
call by following these steps:  
If you have a conference feature  
for more than three parties, you  
may add more participants to the  
conference, repeating the  
preceding three steps as many  
times as required up to the  
1. Press CONFERENCE.  
The CONFERENCE button  
lights up. The initial call is  
placed on hold, and the next  
available CA is selected.  
maximum number of participants.  
2. Dial the number of the person  
you want to add to the  
conference.  
or  
Select any CA that is ringing or  
on hold.  
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Chapter 2  
( SRS-2100 Voice Features  
To add more participants to the  
conference, repeat the preceding  
three steps as many times as  
required up to the maximu m  
number of participants.  
DROP  
Cancels connection with last  
party added to a conference  
call, or disconnects call if  
only two participants are  
connected (5ESS)  
Dropping Other People from  
a Conference Call  
Drop is a network-based feature  
that you must subscribe to from  
your telephone company. This  
description assumes that you  
have assigned the Drop feature to  
one of your SRS-2100 function  
buttons.  
To drop the last person added,  
either press DROP or ask the last  
person added to hang up.  
Pressing DROP when only two  
participants are connected  
disconnects the call.  
Pressing DROP at the end of a  
regular call does nothing.  
(DMS-100  
Dropping Out of the  
Conference Call Yourself  
Pressing DROP at the end of a  
regular two-party call disconnects  
Some installations leave the other  
conference participants  
the call.  
(5ESS  
connected if you disconnect.  
Ask your System Administrator  
whether your Conference feature  
works this way.  
During a conference call, the  
DROP feature allows the  
originator of the call to drop the  
last participant added. Other  
participants can drop out of the  
call simply by hanging up.  
Otherwise, when you disconnect,  
all other conference participants  
are disconnected also.  
You can use the DROP button  
repeatedly until you have  
dropped everyone but the  
participant of the original two-  
party call. To end the call, hang  
up normally.  
(
DMS-100  
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SRS-2100 Voice Features (  
Chapter 2  
Warning: Pressing DROP at the  
end of a conference call drops  
both participants.  
If that directory number has no  
idle Call Appearance, you must  
select a Call Appearance of  
another directory number.  
Using DROP on a Conference  
Call  
2. Dial the third party.  
3. Once connected, announce the  
transfer to the person who  
Press the DROP button. This  
ends your connection with the  
last party you added to the call,  
but any others on the call stay  
connected. If only two parties  
remain, the call is disconnected.  
answers and converse privately.  
4. Press TRANSFER again, and  
hang up.  
The third party, just called, is  
connected to the party held for  
transfer. You are dropped from  
the call, and the other two  
parties remain connected.  
The display of the call's duration  
continues until the call is over.  
TRANSFER (5ESS  
Note: A "blind" transfer is where  
you do not talk to the person  
you are transferring the call to.  
To perform a blind transfer, wait  
for the person's phone to ring,  
press the TRANSFER key, and  
hang up.  
Transfers a call to another  
phone and announces the  
transfer privately  
To transfer a call, follow these  
steps:  
1. Press TRANSFER while on an  
active call.  
Questions, Details, or  
Alternatives  
The LED of the Call Appearance  
in use flashes red; the called or  
calling party is automatically  
placed on hold.  
If no one answers the destination  
number, hang up. Press the  
SPEAKER button, the Switch  
Hook, or, with a Lucent switch,  
press DROP. Then press the Call  
Appearance holding the original  
call. This cancels the attempted  
transfer and returns you to the  
call.  
An idle Call Appearance is  
selected. Its LED lights steady  
red and a dial tone sounds.  
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Chapter 2  
( SRS-2100 Voice Features  
TRANSFER (DMS-100  
· If the person answers, you  
can talk privately before  
completing the transfer. To  
place this person on hold  
without transferring the call,  
press HOLD. To reconnect  
with this person, press HOLD  
again.  
Transfers a call to another  
phone and announces the  
transfer privately  
Transfer is a network-based  
feature that you must subscribe  
to from your telephone company.  
This description assumes that  
you have assigned the Transfer  
feature to one of your SRS-2100  
function buttons.  
· If the line is busy or the  
person does not answer, press  
the button in the handset  
cradle (press SPEAKER if you  
are using handsfree mode).  
Then press the flashing Call  
Appearance button to return  
to the original call.  
Note: In some installations,  
transferring calls is  
accomplished without a  
TRANSFER button. If your set  
lacks a TRANSFER button, ask  
your System Administrator how  
to transfer a call.  
Note: A "blind" transfer is where  
you do not talk to the person  
you are transferring the call to.  
To perform a blind transfer, wait  
for the person's phone to ring,  
press the TRANSFER key, and  
hang up.  
To transfer a call, follow these  
steps:  
1. While still on the call, press  
TRANSFER.  
3. You can complete the transfer  
these two ways:  
The TRANSFER button indicator  
lights up.  
a. After announcing the transfer,  
just press TRANSFER.  
The call is put on hold and its Call  
Appearance indicator flashes red.  
or  
b. To allow all three parties to  
talk together, press the  
flashing Call Appearance  
button again; then press  
TRANSFER when you want  
to drop out.  
2. An idle CA is selected. Dial the  
number of the person you want  
to transfer the call to.  
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SRS-2100 Voice Features (  
Chapter 2  
4. Hang up the handset or, in  
handsfree mode, press  
SPEAKER.  
· If the person answers, you  
can talk privately before  
completing the transfer. To  
place this person on hold  
without transferring the call,  
press HOLD.  
You are disconnected from the call,  
leaving the other two parties  
connected.  
· If the line is busy or the  
person does not answer, press  
the button in the handset  
cradle (press SPEAKER if you  
are using handsfree mode).  
Then press the flashing Call  
Appearance button to return  
to the original call. To make  
this a conference call, press  
the CONFERENCE button and  
go to step 3.  
TRANSFER ( EWSD  
Transfers a call to another  
phone and announces the  
transfer privately  
Transfer is a network-based  
feature that you must subscribe  
to from your telephone company.  
3. Hang up the handset, or, in  
handsfree mode, press  
SPEAKER.  
Note: In Siemens installations,  
transferring calls is  
accomplished without a  
TRANSFER button.  
You are disconnected from the  
call, leaving the other two parties  
connected.  
To transfer a call, follow these  
steps:  
1. Answer the incoming call, then  
while still on the call, press  
CONFERENCE.  
ONE-TOUCH CALLING  
Pressing a one-touch button  
causes the phone to dial the  
stored number just as if you were  
pressing the keys on the numeric  
keypad. (Chapter 3 explains how  
to set up one-touch buttons.)  
The CONFERENCE button  
indicator lights up.  
2. An idle CA is selected. Dial the  
number of the person you want  
to transfer the call to.  
The call is put on hold and its Call  
Appearance indicator flashes red.  
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Chapter 2  
( SRS-2100 Voice Features  
Using a One Touch Button to  
Make a Call  
Storing a Code on a One-  
Touch Button  
Just press it. If no other call is  
active, the SRS-2100 selects an  
idle Directory Number, turns on  
the speaker and microphone, and  
dials the number. (If the MIC-  
OFF LED is red, the microphone  
has been turned off, so press  
MIC-OFF to turn it back on.)  
You can store a special code on  
its own one-touch button just as  
you do an ordinary telephone  
number. Once you establish an  
active call, you can press the one-  
touch button to send the special  
code. These numbers are sent  
using the standard DTMF tones  
that these systems normally  
require.  
If you already have a dial tone,  
then pressing the one-touch  
button plays back the stored  
number as if you were dialing.  
Including Codes in a One-  
Touch Number  
Dialing Special Codes Using  
One-touch Buttons  
You can code both telephone  
numbers and one or more special  
code numbers on a single one-  
touch button, with appropriate  
pauses between numbers to allow  
for system response. You can  
code up to 30 digits, with each  
pause character counting as one  
digit.  
The one-touch feature provides  
two ways of supplying special  
codes such as credit card  
numbers, passwords, personal ID  
numbers, and voice mail access  
codes. You can store a code on  
its own one-touch button or you  
can include special codes as part  
of a single one-touch number.  
The following example illustrates  
the sequence for accessing voice  
mail. The SRS-2100 sends the  
numbers up to the first pause,  
represented by a comma, as an  
out-of-band, D-channel call  
request. When the call connects,  
the digital set waits one second  
and then begins sending the  
additional numbers as tones on  
the B-channel, with a two-second  
pause for each additional comma.  
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SRS-2100 Voice Features (  
Chapter 2  
UNANSWERED CALL  
In the example, the digital set  
sends the voice mail access code,  
pauses for two seconds while the  
system switches to voice mail,  
and then sends the caller's voice  
mail password.  
LOGGING (UNA-LIST)  
Once enabled, this feature  
records information about  
incoming calls that were not  
answered at this phone.  
8 2 4 7 6 2 9 , 9 9 , , 2 5 0 2  
Calling Number  
Voice mail  
password  
The UNA-LIST feature records  
information from the eight most  
recent unanswered calls, showing  
the date, the time, and the  
1st pause (1 second)  
4 second pause  
Voice mail access  
telephone number and name (if  
provided) of the calling party.  
The ninth and later unanswered  
calls replace the first, second, and  
so forth, in order, so that your  
UNA-LIST always has the eight  
most recent calls. If the caller  
gets a busy signal, the call is not  
considered "unanswered".  
Use this feature for any call  
requiring multiple number entry.  
For example, use the feature to:  
·
·
·
Connect to an alternative  
public network using the  
access number and then send  
the number of the person you  
want to call  
Multiple calls from the same  
number are listed only once.  
or  
Send the sometimes  
complicated sequence of  
numbers needed to connect to  
a private network number  
Chapter 3 explains how to  
program your phone to support or  
suppress the UNA-LIST feature.  
or  
Using the UNA-LIST Feature  
Navigate your way through a  
call answering system that  
requires you to respond to a  
number of voice menu options  
If you have unanswered calls, a  
black dot appears next to the  
word UNA-LIST on line 4 of your  
SRS-2100 display. If the dot is  
blinking, there have been eight or  
more such calls, and the  
information from the next  
unanswered call will record over  
the oldest call in the list.  
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Chapter 2  
( SRS-2100 Voice Features  
If a new unanswered call is from  
the same party as one already in  
the UNA-LIST, only the new call's  
data is retained. This feature  
prevents filling all eight available  
positions with calls made from the  
same phone.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
12:15PM  
WEDNESDAY  
APR 5  
.
UNA-LIST  
DATA CLEAR  
DIR-LIST  
Each record is retained until you  
follow the deletion procedure  
described below, or until another  
unanswered call stores new  
information over it.  
To see the data for each  
unanswered call, press UNA-LIST  
(softkey 1). The resulting screen  
looks something like this:  
777-1111  
4-05  
11:10AM SATURDAY MARCH 2  
UNA-LIST DATA CLEAR  
12:15PM  
Returning a Call  
DIR-LIST  
To return a call displayed by  
unanswered call logging, follow  
these steps:  
The 777-1111 is the number of the  
calling party.  
1. Press any idle Call Appearance  
button. (Handsfree mode is  
automatic. For handset use, lift  
the handset.)  
Note: The call time indication is  
based on the phone's  
calendar/clock. To ensure  
accurate reporting, be sure the  
calendar/clock is set properly  
(see Chapter 3).  
You can also dial the number  
while onhook, and then lift the  
handset or press SPEAKER after  
dialing all the digits.  
Each time you press UNA-LIST  
(softkey 1), the data for the next  
unanswered call is displayed.  
The list cycles. The first display  
is information from the oldest call,  
then the next oldest call, and so  
forth. After the data for the most  
recent unanswered call is  
2. Dial the number shown on the  
UNA-LIST display.  
As soon as you go offhook or  
begin dialing the number while  
onhook, the unanswered call  
number shifts to the second line  
for reference. The first line shows  
the digits you are dialing.  
displayed, pressing UNA-LIST  
again shows the oldest call's data.  
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SRS-2100 Voice Features (  
Chapter 2  
Placing a Call Using the  
If the call is answered, you can  
converse with the party reached.  
If not, hang up by replacing the  
handset in its cradle or, in  
Personal Directory  
1. Press DIR-LIST (softkey 1).  
handsfree mode, hang up by  
pressing the SPEAKER button.  
2. Scroll to the name of the person  
you want to call, or enter the  
Directory Address (01, 02, etc.)  
for that person.  
If the UNA-LIST dot on the  
display is flashing, you should  
delete at least one entry to  
prevent the loss of the oldest  
entry.  
3. Press ENTER.  
4. Lift the handset or press the  
speaker key to place your call.  
Deleting a Record from the  
UNA-LIST  
To delete a record, press UNA-  
LIST (softkey 1) until the record is  
displayed, and then press # and  
CLEAR (softkey 3). To see or  
delete the next UNA-LIST record,  
you must press UNA-LIST again.  
Notes  
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Chapter 2  
( SRS-2100 Voice Features  
Notes  
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SRS-2100 Voice Features (  
Chapter 2  
Chapter 2................................................................................................................................................  
INTRODUCTION TO VOICE FEATURES........................................................................................  
PLACING AND RECEIVING CALLS.................................................................................  
Switching Between Handset and Handsfree Modes ......................................................  
Placing Handset Calls ..........................................................................................................  
Receiving Handset Calls .....................................................................................................  
Placing Handsfree Calls .......................................................................................................  
Receiving Handsfree Calls ..................................................................................................  
Placing Headset Calls ..........................................................................................................  
Receiving Headset Calls ......................................................................................................  
FUNCTION BUTTONS .......................................................................................................  
REDIAL..................................................................................................................................  
HOLD .....................................................................................................................................  
CONFERENCE  
ï( DMS-100ï ....................................................................  
CONFERENCE ï(5ESSï ....................................................................................................  
DROP......................................................................................................................................  
TRANSFER ï( DMS-100ï ...............................................................................................  
TRANSFER ï(5ESSï .......................................................................................................  
ONE-TOUCH CALLING......................................................................................................  
Using a One Touch Button to Make a Call ......................................................................  
Dialing Special Codes Using One-touch Buttons...........................................................  
UNANSWERED CALL LOGGING (UNA-LIST)..............................................................  
Using the UNA-LIST Feature.............................................................................................  
Returning a Call ....................................................................................................................  
Deleting a Record from the UNA-LIST.............................................................................  
Conference ..........................................................................................................2-13  
DROP....................................................................................................................2-14  
Function buttons................................................................................................2-10  
Handset calls .........................................................................................................2-2  
HOLD ...................................................................................................................2-12  
One touch calling ...............................................................................................2-17  
One-touch button codes ...................................................................................2-18  
Personal Directory - placing calls ....................................................................2-21  
Placing calls ...........................................................................................................2-1  
Receiving calls ......................................................................................................2-1  
Receiving handset calls .......................................................................................2-4  
Redial....................................................................................................................2-11  
Switching between handset and handsfree modes.........................................2-2  
TRANSFER .........................................................................................................2-15  
Transferring a call...............................................................................................2-16  
Unanswered call logging description..............................................................2-19  
Page 2-24  
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Chapter 2  
( SRS-2100 Voice Features  
Page 2-25  
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Chapter 3  
( SRS-2100 Local Features  
Note: Options 8 (SPID) and 10  
(KEY-ATTR) in Service Mode  
are installation functions  
usually performed by your  
System Administrator or phone  
maintenance personnel. (See  
Appendix B.)  
CHAPTER 3  
LOCAL FEATURES  
This chapter explains how to use  
the display and softkeys to set  
the features controlled by the  
SRS-2100. The first section  
describes the Service Mode, from  
which you make all changes to  
local features. Subsequent  
5:20 PM Tuesday January 4  
UNA-LIST DATA  
CLEAR  
DIR-LIST  
Service  
1
2
3
4
sections describe how to set each  
feature, in the following order:  
Standard Softkey Layout  
(The DATA softkey label appears  
only if you have a voice/data  
terminal.)  
· Setting ringer volume, tone, and  
operating modes  
· Programming one-touch buttons  
· Setting the calendar/clock  
· Reinitializing the phone  
· Enabling unanswered call  
logging (UNA-LIST)  
Note: Softkey 1 also serves as  
the ENTER key (for entering  
information as indicated in this  
User's Guide).  
· Selecting handsfree (speaker),  
handset, or headset operation  
· Using Call Announce Intercom  
· Using Q.931 message logging  
· Activating or deactivating the  
MIC-OFF button  
SERVICE MODE OPERATIONS  
The SRS-2100 has a 13-item menu  
from which you select options to  
change SRS-2100 local features.  
· Choosing an option for how the  
SRS-2100 selects a Call  
Appearance button when you  
go offhook  
· Setting-up the Personal  
Directory  
Note: Anytime you are in the  
normal display mode and wish  
to enter service mode, you must  
first press the SERVICE key.  
This will change softkey 4 to the  
REGISTER function. Pressing  
REGISTER at this time selects  
the menu for the service mode.  
A final section gives an example  
of how to correct mistakes while  
setting local options in Service  
Mode.  
Page 3-1  
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SRS-2100 Local Features (  
Chapter 3  
Note: The procedures to set local  
features require extensive use of  
the softkeys located below the  
display.  
SELECT ITEM  
(1-13)  
5: HANDS-FREE MODE 6: HAND-  
SET/HEAD-SET  
7: RINGER MODE  
8: SPID/TEI ASSIGN  
CLEAR  
ENTER  
NEXT  
Some of the data entry screens in  
Service Mode procedures have  
built-in timers. If you do not enter  
information within 15 seconds,  
the display reverts back to the  
menu for selecting the feature you  
were using. You must reselect the  
feature and start over.  
REGISTER  
Press NEXT again to see the third  
menu:  
SELECT ITEM  
(1-13)  
9: MESSAGE LOGGING 10: KEY  
ATTRIBUTE  
11: INTERCOM FEATURE 12: MIC MUTE  
MODE  
If for any reason you become  
confused while working in Service  
Mode, you can always press  
REGISTER (softkey 4) to return to  
the menu selections and start  
over.  
ENTER  
NEXT  
CLEAR  
REGISTER  
Press NEXT again to see the  
fourth and final menu:  
SELECT ITEM  
(1-13)  
Selecting a Menu Option  
13: PREFERENCE MODE  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
You can display and choose  
among the thirteen menu options  
at any time, as follows:  
ENTER  
NEXT  
CLEAR  
REGISTER  
1. Press SERVICE, then REGISTER  
(softkey 4) to display the menu  
options. The screen looks like  
this:  
Press NEXT repeatedly to cycle  
through these four menus.  
SELECT ITEM  
(1-13)  
1: ONE-TOUCH 2: CALENDAR/CLOCK  
3: INITIAL  
MODE  
4: UNA-LIST SERVICE  
NEXT CLEAR  
ENTER  
REGISTER  
To see the next menu screen,  
press NEXT (softkey 2):  
Page 3-2  
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Chapter 3  
( SRS-2100 Local Features  
2. To select the option you want,  
press the appropriate key(s) on  
the numeric keypad to dial 1 to  
13 (do not press one of the four  
buttons under the screen) and  
then press ENTER (softkey 1).  
If you notice a mistake after  
pressing ENTER and want to  
cancel the keypad entry, press  
asterisk (*). To clear an entry  
before pressing ENTER, press  
CLEAR (softkey 3).  
Once you are familiar with the  
menu choice numbers, you can  
go directly to the one you want  
after pressing REGISTER. For  
example, you can abbreviate the  
key sequence REGISTER NEXT  
7 ENTER to REGISTER 7  
ENTER, getting to the RINGER  
screen without displaying the  
other menus shown in this  
section.  
Notes on Entering  
Information  
When the displayed entry is  
acceptable, press ENTER to retain  
it and display the next parameter  
screen.  
To change a numerical entry  
before you press ENTER, press  
CLEAR (softkey 3) and enter the  
desired value.  
3. To exit Service Mode, press  
REGISTER (softkey 4). If you  
forget to exit, Service Mode is  
automatically canceled after four  
minutes, or whenever you pick  
up the handset or press  
SPEAKER.  
Whenever REGISTER is pressed,  
it either enters or exits Service  
Mode, no matter what else may be  
in progress.  
To change a menu selection or a  
numerical entry after you press  
ENTER, press asterisk (*). In  
some cases, this returns you to  
the preceding data entry screen,  
where you can enter the correct  
information. In other cases, you  
return to the Service Mode main  
menu and must redo the  
Note: If you enter Service Mode  
during a call, special features  
such as Call Pickup and Call  
Forwarding are temporarily  
disabled. However, regular  
calling controls such as HOLD,  
SPEAKER, MIC-OFF, and call  
disconnection remain available.  
procedure from there.  
PROGRAMMING A BUTTON  
FOR ONE-TOUCH DIALING  
Page 3-3  
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SRS-2100 Local Features (  
Chapter 3  
SRS-2100 multifunction buttons  
can be set to automatically dial  
numbers you enter (up to 30  
digits each).  
The numbers you program can be  
any of the following:  
·
·
·
Standard telephone numbers,  
including the outside line  
access code (usually 9) if  
required  
Special codes such as a  
personal ID number or a voice  
mail access code, including *  
and #  
A combination of a standard  
telephone number plus one or  
more special codes, with  
pauses between the elements  
to allow for system response  
time  
Page 3-4  
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Chapter 3  
( SRS-2100 Local Features  
The one-touch feature overview  
in Chapter 2 discusses these  
possibilities in greater detail and  
explains how to dial using a one-  
touch button.  
ENTER DIRECTORY NUMBER  
(12)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
Programming a One-Touch  
Button  
REGISTER  
The multifunction button's  
number is at the far right of line 1.  
In this example it is 12.  
To program a multifunction  
button for a one-touch number,  
follow these steps:  
3. To program a standard  
telephone number or a special  
code, press the keypad digits  
for the number you want  
recorded. Include the outside  
access code (such as 9) and  
area code for long distance.  
The digits show on the second  
line:  
1. Press Service, then REGISTER  
(softkey 4), 1, ENTER (softkey  
1). This screen appears:  
ONE-TOUCH  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
ENTER DIRECTORY NUMBER  
(12)  
The indicators for previously  
assigned one-touch buttons will  
be green.  
942229876543  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
The indicators for buttons  
assigned to Directory Numbers,  
Call Appearances, and features  
will be red. You cannot program  
the buttons with red indicators for  
one-touch dialing.  
REGISTER  
To program a number that  
includes pauses and special  
codes, use the keypad to enter  
the digits and the HOLD button  
to enter pauses, which appear on  
the display as commas. The  
example shows a standard  
telephone number followed by a  
voice mail access code and a  
voice mail password.  
2. Press the unassigned button  
you want as your one-touch  
button. This screen appears:  
Page 3-5  
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SRS-2100 Local Features (  
Chapter 3  
Correcting Mistakes  
ENTER DIRECTORY NUMBER  
(12)  
How you correct a mistake  
depends on where you are in the  
programming procedure:  
8247629,99,,2502  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
·
Before pressing ENTER - to  
record the number, press  
CLEAR (softkey 3) to erase the  
number. Then enter the correct  
number.  
REGISTER  
Note: If you try to exceed the 30-  
digit limit, the set refuses the  
input and the display remains  
unchanged.  
·
After pressing ENTER - if the  
number on the COMPLETED  
screen is incorrect, press the  
multifunction button again.  
The ENTER DIRECTORY  
NUMBER screen appears  
showing the incorrect number.  
Enter the correct number and  
then press ENTER. The correct  
number appears on the display  
as you enter it and replaces the  
incorrect number.  
4. Press ENTER (softkey 1). The  
associated LED turns green, and  
the word COMPLETED appears,  
remaining for 15 seconds:  
ENTER DIRECTORY NUMBER  
942229876543  
(12)  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
5. Complete the procedure in one  
of these ways:  
Changing or Canceling the  
Number Stored in a One-  
Touch Button  
To return to the normal display,  
press REGISTER (softkey 4).  
To change or cancel the one-  
touch number currently stored on  
a one-touch button, follow these  
steps:  
To program another one-touch  
number, press an unassigned  
multifunction button. (You can  
also press a currently assigned  
one-touch button to change or  
cancel its one-touch number.)  
1. Press SERVICE, then REGISTER  
(softkey 4), 1, ENTER (softkey  
1). This screen appears:  
To return to the Service Mode  
main menu, press asterisk (*).  
ONE-TOUCH  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
Page 3-6  
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Chapter 3  
( SRS-2100 Local Features  
ENTER  
NEXT  
CLEAR  
REGISTER  
The indicators for previously  
assigned one-touch buttons will  
be green.  
Page 3-7  
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SRS-2100 Local Features (  
Chapter 3  
The normal SRS-2100 display  
includes the date, time, and day of  
the week. You can set the date  
and time by using the procedure  
described below.  
2. Press the one-touch button  
whose number you wish to  
change or cancel. The ENTER  
DIRECTORY NUMBER screen  
appears showing the currently  
assigned number:  
ENTER DIRECTORY NUMBER  
(12)  
8247629,99,2502  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Complete the procedure in one  
of these ways:  
·
To change the number, enter a  
new number. Then press  
ENTER (softkey 1).  
·
The new number appears on  
the display as you enter it, and  
replaces the old number.  
·
·
·
To cancel the number, press  
CLEAR (softkey 3) and then  
ENTER.  
The button is canceled as a  
one-touch button, and the  
green indicator goes dark.  
To leave the number  
unchanged, press REGISTER  
(softkey 4) to return to the  
normal display.  
SETTING THE  
CALENDAR/CLOCK  
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Chapter 3  
( SRS-2100 Local Features  
Notes on Entering  
Information  
If the value you have entered is  
acceptable, press ENTER to  
record it and display the next  
parameter screen. To retain the  
currently displayed  
calendar/clock value for a  
parameter, you can press ENTER  
without bothering to reenter the  
value.  
To change a numerical entry  
before you press ENTER, press  
CLEAR (softkey 3) and enter the  
desired value.  
To change a menu selection or a  
numerical entry after you press  
ENTER, press asterisk (*). This  
returns you to the preceding data  
entry screen, where you can enter  
the correct information.  
Setting Calendar and Clock  
Values  
To set the calendar/clock, follow  
these steps:  
1. Press Service, then REGISTER  
(softkey 4), 2, ENTER (softkey  
1). This screen appears:  
ENTER CALENDAR/CLOCK  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
8: 06PM  
ENTER  
SUNDAY APR 30  
NEXT CLEAR  
REGISTER  
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SRS-2100 Local Features (  
Chapter 3  
2. Press ENTER again. The first  
input screen appears:  
12: 55PM '94 APR 30  
ENTER  
NEXT  
CLEAR  
REGISTER  
ENTER CALENDAR/CLOCK  
INPUT HOUR  
->  
8: 06PM '94 APR 30  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Enter the present hour (1-12)  
using the numeric keypad and  
then press ENTER.  
The screen changes to reflect  
your entry and to prompt for the  
minute. In this example, assume  
you entered 12.  
ENTER CALENDAR/CLOCK  
INPUT MINUTE  
->  
12: 06PM '94 APR 30  
ENTER  
NEXT  
CLEAR  
REGISTER  
Note: If you enter #, *, or too  
large a value, such as 33, for the  
hour, it is ignored, and you must  
supply a valid entry.  
4. Enter the present minute using  
the numeric keypad and then  
press ENTER (softkey 1).  
The screen changes to reflect  
your entry and to prompt for AM  
or PM. In this example, assume  
you entered 55.  
ENTER CALENDAR/CLOCK  
INPUT 0: AM 1: PM ->  
Page 3-10  
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Chapter 3  
( SRS-2100 Local Features  
5. Press keypad 0 for AM or 1 for  
PM and then press ENTER.  
The screen changes to reflect  
your entry and to prompt for the  
year. In this example, assume you  
entered 1 for PM.  
ENTER CALENDAR/CLOCK  
INPUT YEAR  
->  
12: 55PM '94 APR 30  
ENTER  
NEXT  
CLEAR  
REGISTER  
6. To accept the year displayed,  
'94, press ENTER.  
or  
To change the year, press two  
numbers on the numeric keypad  
for the year you want and then  
press ENTER.  
The screen changes to reflect  
your entry and to prompt for the  
month. In this example, assume  
you accepted the displayed year.  
ENTER CALENDAR/CLOCK  
INPUT MONTH  
->  
12: 55PM '94 APR 30  
ENTER  
NEXT  
CLEAR  
REGISTER  
7. Enter the present month (1 to 12)  
using the numeric keypad and  
then press ENTER.  
The screen changes to reflect  
your entry and to prompt for the  
date. In this example, assume you  
entered 5 for May.  
Page 3-11  
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SRS-2100 Local Features (  
Chapter 3  
REINITIALIZING THE PHONE  
ENTER CALENDAR/CLOCK  
INPUT DAY  
->  
This process removes all your  
one-touch numbers and network-  
determined key assignments.  
12: 55PM '94 MAY 30  
ENTER  
NEXT  
CLEAR  
REGISTER  
Clearing all your one-touch  
numbers and key assignments is  
useful when the phone is  
assigned to a new user.  
8. Enter the present date (1 to 31)  
using the numeric keypad and  
then press ENTER.  
The screen changes to reflect  
your entry and to display the  
message COMPLETED. In this  
example, assume you entered 1 for  
the date.  
Warning: If you reinitialize your  
phone accidentally, see  
Appendix B for the network or  
manual key assignment  
download procedure, or ask  
your System Administrator for  
help.  
COMPLETED  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
To reinitialize your phone,  
complete the following steps:  
12: 55PM TUESDAY FEB 1  
ENTER  
NEXT  
CLEAR  
1. Press Service, then REGISTER  
(softkey 4), 3, ENTER (softkey  
1). This screen appears:  
REGISTER  
Note: If you enter 31 for a month  
having only 30 days, the display  
shows ILLEGAL. Press * to  
enter a valid date. This also  
applies to entering 29 (except for  
leap year) or 30 for February.  
PRIVATE DATA CLEAR  
(1: YES 2: NO) ->  
ARE YOU SURE?  
ENTER  
NEXT  
CLEAR  
REGISTER  
9. Press REGISTER (softkey 4) to  
return to the normal display.  
2. You can choose one of the  
following options:  
The phone automatically inserts  
the correct day (in this case  
Tuesday) for the date you entered  
in the procedure.  
a. To clear all data, press 1 and  
ENTER.  
or  
b. To retain all data, press 2 and  
ENTER. This screen appears:  
Page 3-12  
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Chapter 3  
( SRS-2100 Local Features  
Page 3-13  
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SRS-2100 Local Features (  
Chapter 3  
Some of the data entry displays  
have built-in timers. If you do not  
enter information within fifteen  
seconds, the display reverts to  
the menu for selecting the feature  
you were setting up. You must  
reselect the feature and start  
again.  
PRIVATE DATA CLEAR  
COMPLETED  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. To return to normal operation,  
press REGISTER (softkey 4).  
If for any reason you become  
confused, you can always press  
REGISTER (softkey 4) to return to  
the menus and start over.  
UNANSWERED CALL  
LOGGING (UNA-LIST)  
Once enabled, this feature  
records information about  
incoming calls that were not  
answered at this phone.  
Enabling the UNA-LIST  
Feature  
To enable unanswered call  
logging and select the type of  
UNA-LIST to be used, follow  
these steps:  
For each unanswered call (up to  
eight), the set records the date  
and time of the call plus the  
telephone number of the calling  
party. The ninth and later  
1. Press Service, then REGISTER  
(softkey 4), 4, ENTER (softkey  
1).  
unanswered calls replace the first,  
second, and so forth, in order, so  
your UNA-LIST always has the  
most recent eight. (If the caller  
gets a busy signal, the call is not  
considered "unanswered".) If the  
set receives a call from a number  
already on the UNA-LIST, the  
latest call is recorded and the  
earlier call is dropped from the list.  
The set can be configured to  
record unanswered calls for all  
lines, designated lines, or no lines  
(Not Activated).  
If the following screen appears,  
the UNA-LIST feature is disabled:  
UNA-LIST SERVICE MODE  
NON SUPPORTED  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
To leave it as is, press REGISTER  
again.  
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Chapter 3  
( SRS-2100 Local Features  
2. To enable UNA-LIST, press  
ENTER again. This screen  
appears:  
Page 3-15  
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SRS-2100 Local Features (  
Chapter 3  
2. You can now select a different  
menu function, or press  
SELECT ITEM  
1: ALL MODE  
(1-3)  
2: SELECT MODE  
REGISTER (softkey 4) to return  
to the normal display.  
3: NO SUPPORT MODE  
ENTER  
NEXT  
CLEAR  
REGISTER  
UNA-LIST on Selected Call  
Appearances  
3. Press the number shown beside  
the mode you want to select,  
then press ENTER. The  
following sections describe  
each mode.  
To support UNA-LIST on  
selected Call Appearances, follow  
these steps:  
1. Press REGISTER, then ENTER  
(two times).  
UNA-LIST on All Call  
Appearances  
2. Press 2, ENTER, and this screen  
appears:  
To support UNA-LIST on all Call  
Appearances, follow these steps:  
UNA-LIST SERVICE MODE  
SUPPORTED (SELECT)  
SELECT ASSIGN KEY  
1. Press 1, ENTER, and this screen  
appears:  
ENTER  
NEXT  
CLEAR  
REGISTER  
UNA-LIST SERVICE MODE  
SUPPORTED (ALL)  
COMPLETED  
If ALL (default) was previously  
set, all feature buttons light green.  
ENTER  
NEXT  
CLEAR  
REGISTER  
Only Call Appearances with lit  
LEDs will log unanswered calls.  
Press the buttons to turn the  
LEDs on or off to select the Call  
Appearances for which you want  
to log unanswered calls.  
After about 15 seconds, or if you  
press asterisk (*), the display  
returns to the first Service Mode  
screen:  
SELECT ITEM  
(1-13)  
3. Press ENTER when done, and  
this screen appears:  
4: UNA-LIST 5: H-FREE  
6: HAND/HEAD  
ENTER  
NEXT  
CLEAR  
UNA-LIST SERVICE MODE  
SUPPORTED (SELECT)  
COMPLETED  
REGISTER  
Page 3-16  
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Chapter 3  
( SRS-2100 Local Features  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page 3-17  
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SRS-2100 Local Features (  
Chapter 3  
After about 15 seconds, or if you  
press asterisk (*), the display  
returns to the first Service Mode  
screen.  
3. Now press 3, ENTER, and this  
screen appears:  
UNA-LIST SERVICE MODE  
NON SUPPORTED  
COMPLETED  
4. You can now select a different  
menu function, or press  
ENTER  
NEXT  
CLEAR  
REGISTER (softkey 4) to return  
to the normal display.  
REGISTER  
After about 15 seconds, or if you  
press asterisk (*), the display  
returns to the first Service Mode  
screen.  
Disabling the UNA-LIST  
Feature  
To disable unanswered call  
logging, follow these steps:  
4. You can then select a different  
menu function, or press  
REGISTER (softkey 4) to return  
to the normal display.  
1. Press REGISTER (softkey 4), 4,  
ENTER (softkey 1).  
If the following screen appears,  
the feature is enabled:  
Deleting a Record from the  
UNA-LIST  
UNA-LIST SERVICE MODE  
SUPPORTED (ALL)  
To delete a record, press UNA-  
LIST until the record is displayed  
and then press # and CLEAR. To  
see or delete the next UNA  
record, you must press UNA-  
LIST again.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
To leave it as is, press REGISTER  
again.  
HANDSFREE, HANDSET, AND  
HEADSET MODES  
2. To disable UNA-LIST, press  
ENTER. This screen appears:  
You can set up the Digital Set to  
use the handset, the speaker, or a  
headset by selecting from the  
following modes:  
SELECT ITEM  
1: ALL MODE  
(1-3)  
2: SELECT MODE  
3: NO SUPPORT MODE  
Headset Mode  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page 3-18  
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Chapter 3  
( SRS-2100 Local Features  
Enables use as a headset-only  
phone. You must disconnect the  
handset from the jack on the  
phone's left side and plug the  
headset into the same jack.  
Page 3-19  
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SRS-2100 Local Features (  
Chapter 3  
Operating the Set with a  
Calls are connected and  
disconnected only by your  
pressing the SPEAKER button.  
In headset mode, the handsfree  
mode, including the  
Headset  
To operate the set with a headset,  
follow these steps:  
speaker/microphone, is not  
supported.  
1. Press REGISTER (softkey 4), 6,  
ENTER (softkey 1). This screen  
appears:  
Handset Mode  
Enables normal use as a handset  
phone. While in this mode, the  
speaker can be enabled or  
disabled as follows:  
HAND-SET/HEAD-SET SERVICE MODE  
CURRENT MODE IS HAND-SET  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
Handsfree Supported - allows  
speaker use, controlled by  
SPEAKER button.  
REGISTER  
2. Press ENTER, and this screen  
appears:  
Handsfree Non Supported -  
disallows speaker use. The  
SPEAKER button is disabled.  
Picking up a call and hanging up  
on calls is by handset only.  
SELECT ITEM  
(1-2)  
1: HAND-SET MODE 2: HEAD-SET MODE  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
Notes:  
REGISTER  
· Some of the data entry displays  
have built-in timers. If you do  
not enter information within  
fifteen seconds, the display  
reverts to the menu for selecting  
the feature you were setting up.  
You must reselect the feature  
and start again.  
3. Press 2. Line 2 changes to  
(SELECT=2).  
4. Press ENTER. This screen  
appears:  
HAND-SET/HEAD-SET SERVICE MODE  
CURRENT MODE IS HEAD-SET  
COMPLETED  
· If for any reason you become  
confused, you can always press  
REGISTER (softkey 4) to return  
to the menus and start over.  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page 3-20  
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Chapter 3  
( SRS-2100 Local Features  
When the display shows the  
selection you prefer, press  
REGISTER (softkey 4) to return to  
the normal display.  
You now can operate the SRS-  
2100 using only your headset.  
The SPEAKER button controls  
picking up and hanging up calls,  
and the MIC-OFF button is not  
operational. The sounds that are  
usually audible through the  
speaker, such as the key tones,  
are now audible only through the  
headset.  
Selecting Handsfree Operation  
(using the speaker and  
microphone)  
To select handsfree operation  
while in handset mode, follow  
these steps:  
1. Press REGISTER (softkey 4), 5,  
ENTER (softkey 1). This screen  
appears:  
Switching from Headset Back  
to Handset Mode  
HANDS-FREE SERVICE MODE  
NON SUPPORTED  
Do steps 1 through 4 in the  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
previous section, but in step 3,  
press 1 instead of 2. The final  
screen will look like this instead:  
ENTER  
NEXT  
CLEAR  
REGISTER  
HAND-SET/HEAD-SET SERVICE MODE  
CURRENT MODE IS HAND-SET  
COMPLETED  
2. Press ENTER, and this screen  
appears:  
ENTER  
NEXT  
CLEAR  
SELECT ITEM  
(1-2)  
REGISTER  
1: SUPPORT MODE 2: NO SUPPORT  
MODE  
The MIC-OFF button (if active)  
controls the microphone in the  
handset so that you can have  
private conversations with others  
in the room and the connected  
party cannot hear. Depress the  
MIC-OFF button to resume the  
telephone conversation.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Press 1. Line 2 changes to  
(SELECT=1).  
4. Press ENTER. This screen  
appears:  
Page 3-21  
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SRS-2100 Local Features (  
Chapter 3  
HANDSFREE SERVICE MODE  
SUPPORTED  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
You now can use the speaker.  
The SPEAKER button can control  
call pickup or hang-up if the  
handset is in its cradle. The MIC-  
OFF button (if active) controls the  
microphone if the speaker is in  
use. If MIC-OFF is pressed, key  
tones can be heard, but no other  
sounds are transmitted until MIC-  
OFF is pressed again.  
Switching Back to Handset-  
Only Operation  
Do steps 1 through 4 in the  
previous section, but in steps 3,  
press 2 instead of 1. The final  
screen will look like this instead:  
HANDSFREE SERVICE MODE  
NON SUPPORTED  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
When the display shows the  
selection you prefer, press  
REGISTER (softkey 4) to return to  
the normal display.  
Page 3-22  
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Chapter 3  
( SRS-2100 Local Features  
CHANGING RINGER MODE  
This local feature allows you to:  
·
Change the volume and tone  
of the ringer  
·
Select the ringer mode, either  
normal ring or silent ring.  
Silent ring flashes the LED of  
the receiving Directory  
Number or Call Appearance  
button without ringing the  
bell  
·
Select the ringing pattern you  
will hear when you are  
conversing on another line  
All settings are made from item 7,  
RINGER, in Service Mode. After  
completing a setting, you can  
press asterisk (*) to return to the  
Service Mode options and  
change another setting, or you  
can press REGISTER (softkey 4)  
to return to the normal display.  
Notes:  
· Some of the data entry displays  
have built-in timers. If you do  
not enter information within  
fifteen seconds, the display  
reverts to the menu for selecting  
the feature you were setting up.  
You must reselect the feature  
and start again.  
· If for any reason you become  
confused, you can always press  
REGISTER (softkey 4) to return  
to the menus and start over.  
Page 3-23  
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SRS-2100 Local Features (  
Chapter 3  
The phone rings once at the  
Setting Ringer Volume  
selected volume. If the volume is  
too loud or too soft, try a different  
option.  
To set the ringer volume, follow  
these steps:  
1. Press SERVICE, then REGISTER  
(softkey 4), 7, ENTER (softkey  
1). This screen appears:  
5. When you hear a volume you  
like, press ENTER.  
The screen shows your selection  
plus the word COMPLETED:  
RINGER SERVICE - SELECT ITEM (1-4)  
1: RINGER VOLUME 2: RINGER TONE  
3: RINGING  
PATTERN  
ENTER  
4: RINGER  
RINGER VOLUME MODE  
CURRENT MODE IS SOFT  
COMPLETED  
NEXT  
CLEAR  
REGISTER  
ENTER  
NEXT  
CLEAR  
REGISTER  
2. Press 1, ENTER. A screen  
appears showing you the  
current volume setting:  
6. To return to the normal display,  
press REGISTER (softkey 4).  
To change another setting, you  
can press asterisk (*) to return to  
the Service Mode options.  
RINGER VOLUME MODE  
CURRENT MODE IS MEDIUM  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
Setting Ringer Tone  
REGISTER  
To set the ringer tone, follow  
these steps:  
3. Press ENTER again and this  
menu appears:  
1. Press SERVICE, then REGISTER  
(softkey 4), 7, ENTER (softkey  
1). This screen appears:  
SELECT ITEM  
(1-3)  
1: SOFT  
3: HIGH  
2: MEDIUM  
CLEAR  
ENTER  
NEXT  
RINGER SERVICE - SELECT ITEM (1-4)  
1: RINGER VOLUME 2: RINGER TONE  
REGISTER  
3: RINGING  
PATTERN  
ENTER  
4: RINGER  
4. Press the number for the desired  
volume.  
NEXT  
CLEAR  
REGISTER  
Page 3-24  
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Chapter 3  
( SRS-2100 Local Features  
2. Press 2, ENTER (softkey 1) and  
this screen appears:  
RINGER TONE MODE  
CURRENT MODE IS MEDIUM  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page 3-25  
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SRS-2100 Local Features (  
Chapter 3  
3. Press ENTER again and this  
menu appears:  
Select either normal ring or silent  
ring. Silent ring flashes the LED  
of the receiving Directory Number  
or Call Appearance button  
SELECT ITEM  
1: LOW  
(1-3)  
2: MEDIUM  
without ringing the bell.  
3: HIGH  
ENTER  
NEXT  
CLEAR  
REGISTER  
4. Press the number for the desired  
tone.  
The phone rings once at the  
selected tone. If you don't like  
the tone, try a different option.  
5. When you hear a tone you like,  
press ENTER.  
The screen shows your selection  
plus the word COMPLETED:  
RINGER TONE MODE  
CURRENT MODE IS HIGH  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
6. To return to the normal display,  
press REGISTER (softkey 4).  
To change another setting, you  
can press asterisk (*) to return to  
the Service Mode options.  
Selecting Ringer Mode  
Page 3-26  
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Chapter 3  
( SRS-2100 Local Features  
1. Press SERVICE, then REGISTER  
(softkey 4), 7, ENTER (softkey  
1). This screen appears:  
ENTER  
NEXT  
CLEAR  
REGISTER  
5. To return to the normal display,  
press REGISTER (softkey 4).  
RINGER SERVICE - SELECT ITEM (1-4)  
1: RINGER VOLUME 2: RINGER TONE  
3: RINGING  
PATTERN  
ENTER  
4: RINGER  
To change another setting, you  
can press asterisk (*) to return to  
the Service Mode options.  
NEXT  
CLEAR  
REGISTER  
Selecting Ringer Pattern  
2. Press 3, ENTER (softkey 1) again  
and this screen appears:  
This selection determines the  
type of ring that announces an  
incoming call when you are  
conversing on another line.  
RINGING MODE  
CURRENT MODE IS BELL  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
1. Press SERVICE, then REGISTER  
(softkey 4), 7, ENTER (softkey  
1). This screen appears:  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Press ENTER again and this  
menu appears:  
RINGER SERVICE MODE - SELECT ITEM  
(1-4)  
1: RINGER VOLUME 2: RINGER TONE  
SELECT ITEM  
1: BELL  
(1-2)  
3: RINGING  
PATTERN  
ENTER  
4: RINGER  
2: SILENT  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
NEXT  
CLEAR  
REGISTER  
ENTER  
NEXT  
CLEAR  
REGISTER  
2. Press 4, ENTER. A screen  
appears showing you the  
current ringer pattern setting:  
4. Select 1 for a normal ring or 2 for  
a silent ring and then press  
ENTER. The screen shows your  
selection plus the word  
RINGER PATTERN MODE  
CURRENT MODE IS MUTE RING  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
COMPLETED:  
ENTER  
NEXT  
CLEAR  
RINGING MODE  
REGISTER  
CURRENT MODE IS BELL  
COMPLETED  
Page 3-27  
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SRS-2100 Local Features (  
Chapter 3  
Q.931 message logging is an SRS-  
2100 feature that lets you store  
and retrieve call control messages  
sent and received by your digital  
set. These messages can help the  
System Administrator or service  
technician verify the operation of  
the digital set and phone lines.  
The average user would use the  
message logging feature only to  
collect messages for a service  
person in case of phone  
3. Press ENTER again and this  
menu appears:  
SELECT ITEM  
1: MUTE RING  
(1-2)  
2: ONE RING  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
4. Select 1 for a mute ring, a normal  
ring pattern at reduced volume,  
or 2 for one ring, which rings  
once at normal volume. The  
LED for the incoming Call  
problems.  
Appearance will continue to  
flash. Then press ENTER. The  
screen shows your selection  
plus the word COMPLETED:  
RINGER PATTERN MODES  
CURRENT MODE IS ONE RING  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
5. To return to the normal display,  
press REGISTER (softkey 4).  
To change another setting, you  
can press asterisk (*) to return to  
the Service Mode options.  
USING Q.931 MESSAGE  
LOGGING  
Page 3-28  
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Chapter 3  
( SRS-2100 Local Features  
Message logging works in two  
modes:  
The following screen appears:  
·
The Logging mode, which  
stores messages in a history  
file without displaying them  
MESSAGE LOGGING - SELECT ITEM (1-  
3)  
1: LOGGING-START 2: LOGGING-STOP  
3: HISTORY MODE  
·
The History mode, which  
displays messages stored in  
the history file. The history file  
can hold up to 24 messages at  
a time.  
ENTER  
NEXT  
CLEAR  
REGISTER  
2. Make your selection.  
This section covers the  
procedures to:  
To start message logging, press 1,  
then press ENTER.  
·
Start and stop message  
logging  
The message MESSAGE  
LOGGING START SELECTED  
appears.  
·
Review logged messages  
Note: When you stop message  
logging, all messages stored in  
the history file are saved and  
can be reviewed at a later time.  
To stop message logging, press 2,  
then press ENTER.  
The message MESSAGE  
LOGGING STOP SELECTED  
appears.  
Appendix F provides the System  
Administrator or service  
3. To return to normal operations,  
press REGISTER.  
technician with information useful  
in decoding messages. (Because  
of the limited space on your  
display, messages appear as a set  
of codes and abbreviations.)  
The standard display screen  
reappears.  
Reviewing Logged Messages  
Starting or Stopping Message  
Logging  
To review messages in History  
mode, complete the following  
steps:  
You go through the same  
sequence of menus to start or  
stop message logging.  
1. Press REGISTER (softkey 4), 9,  
ENTER (softkey 1). This screen  
appears:  
1. Press REGISTER (softkey 4), 9,  
ENTER (softkey 1).  
Page 3-29  
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SRS-2100 Local Features (  
Chapter 3  
The hexadecimal message may  
take up more than one screen.  
Scroll through the rest of the  
message by pressing ROLL-UP or  
ROLL-DOWN. To return to a  
normal display (non-hexadecimal),  
press NORMAL.  
MESSAGE LOGGING - SELECT ITEM (1-  
3)  
1: LOGGING-START 2: LOGGING-STOP  
3: HISTORY MODE  
ENTER  
NEXT  
CLEAR  
REGISTER  
2. To select the History mode,  
press 3, ENTER (softkey 1).  
4. To quit the History mode, press  
EXIT.  
The messages appear on a screen  
like this:  
The menu of message logging  
options appears again.  
To stop message logging and  
save all messages in the history  
file before returning to normal  
operations, press 2, then press  
ENTER. The screen displays the  
message MESSAGE LOGGING  
STOP.  
1T>N: SETUP CR=18  
1N>T: CALL-PROC CR=98  
1N>T: PROGRESS CR=98  
HEX ROLL-UP ROLL-DOWN EXIT  
The history file holds up to 24  
messages. Scroll through  
messages by pressing ROLL-UP  
(softkey 2) or ROLL-DOWN  
(softkey 3).  
5. To return to normal operations,  
press REGISTER (softkey 4).  
The standard display screen  
reappears.  
3. To display the full message text  
in hexadecimal:  
·
·
Press ROLL-UP or ROLL-  
DOWN to select a message.  
Press HEX.  
The message appears on a screen  
like this:  
08 01 CR: 01 SETUP: 05  
KP: 2C 07 35  
AI: 39 31 39  
NORMAL ROLL-UP ROLL-DOWN EXIT  
Page 3-30  
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Chapter 3  
( SRS-2100 Local Features  
CALL ANNOUNCE INTERCOM  
Ringer Always On  
The Call Announce Intercom  
feature is a convenient way for a  
person screening incoming calls  
to announce the call to the  
intended recipient. The screener  
places the incoming call on hold,  
uses a designated Directory  
Number to announce the call to  
the recipient via intercom, and  
may then transfer the call. The  
screener can also use this feature  
to deliver a message.  
The Call Announce feature  
utilizes a Ringer Always On mode.  
Ringer Always On sends a tone  
to users each time a Call Screener  
activates Call Announce Intercom  
(regardless of the ringer mode).  
Note: Call Announce Intercom is  
distinct from the network-based  
intercom feature.  
Figure 3-1 shows a typical  
application of Call Announce  
Intercom.  
The Call Announce Intercom  
operates in one of two modes,  
two-way or one-way intercom.  
Two-way intercom immediately  
activates the speaker and  
Call Screeners Call Recipient  
microphone of the called digital  
set, allowing two-way  
í
communication. One-way  
intercom activates only the  
speaker, leaving the microphone  
of the recipient's digital set turned  
off in the interest of privacy. The  
recipient must press the MIC-OFF  
button to respond to the call  
screener.  
Directory NumbersCall Announce  
Intercom setup:  
3110  
Directory  
3111  
Activating  
Number = 3112  
Intercom mode  
1-way or 2-way  
3112*  
=
*Designated for intercom  
Call Announce Intercom allows  
you to specify which call buttons  
are activated by Call Announce  
Intercom Call Screeners, and  
allows you to select up to three  
Call Screeners.  
Figure 3-1 Call Announce  
Intercom Application  
Page 3-31  
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SRS-2100 Local Features (  
Chapter 3  
This section describes the  
requirements for setting up Call  
Announce Intercom followed by  
the procedures to use Call  
Announce Intercom to announce  
a call.  
SELECT ITEM  
(1-3)  
1: ALL MODE 2: SELECT MODE  
3: NO SUPPORT MODE  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. To make your choice, dial 1 or 2  
and press ENTER. If you  
selected 2, the following screen  
appears:  
Call Announce Intercom on  
Selected Buttons  
Before selecting Directory  
Numbers for call screeners, you  
may specify the Call Appearance  
buttons that are to be answered  
automatically. You may select  
"ALL" buttons or select the  
desired Call Appearances.  
INTERCOM FEATURE  
SUPPORTED (SELECT)  
SELECT ASSIGN KEY  
ENTER  
NEXT  
CLEAR  
REGISTER  
4. All LEDs will light green if "All"  
was previously selected. Only  
Call Appearances with lit LEDs  
will activate on Call Announce.  
Press the buttons to turn the  
LEDs on or off to select the  
desired Call Appearance  
To enable or disable Call  
Announce Intercom on selected  
buttons, follow these steps:  
1. Press REGISTER (softkey 4), 11,  
ENTER (softkey 1). A screen  
appears showing the current  
status of the intercom feature:  
button(s).  
5. Press ENTER. The following  
screen appears:  
INTERCOM FEATURE  
SUPPORTED (ALL, SELECT,  
NONSUPPORTED)  
INTERCOM FEATURE  
SUPPORTED (SELECT/ALL)  
COMPLETED  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
ENTER  
NEXT  
CLEAR  
REGISTER  
REGISTER  
2. Press ENTER again.  
After selecting the Call  
Appearance buttons that are to  
be auto answered, you may  
proceed to select Directory  
Numbers for Call Screeners.  
The Call Announce Intercom  
button selection screen appears:  
Page 3-32  
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Chapter 3  
( SRS-2100 Local Features  
The asterisk in the number  
926*3112 is a wild card. The  
digital set accepts any character  
in this position. You need the  
wild card to represent the dash (-  
) if a dash is included in the  
number delivered with an  
incoming call. If you are in doubt,  
have the person who will be  
screening calls call you, and note  
the number displayed on the first  
line of the LCD.  
Specifying the Directory  
Number for Intercom  
When enabling the feature, you  
must specify a Directory Number,  
which when used by the screener  
to call the recipient activates the  
intercom automatically. All  
recipients can specify the same  
Directory Number, for all Call  
Appearance Intercom calls.  
Normal calls can still be made  
from this Directory Number to  
numbers not set up for intercom.  
Up to three Directory Numbers  
may be programmed.  
The set supports up to three  
numbers for screeners. To have  
more than three screeners, use *  
as a wild card. For example,  
entering 311* allows both the  
Directory Numbers 3112 and 3115  
to activate the intercom.  
Remember, however, that all other  
Directory Numbers from 3110 to  
3119 would also activate the  
intercom.  
When specifying the Directory  
Number for intercom, you can  
enter just the extension number of  
the call screener or the complete  
number. For example, for a call  
screener at 926-3112, you could  
enter:  
Required Support from Your  
System Administrator  
3112 or 926*3112  
The extension number alone  
works because the recipient  
digital set matches the specified  
and incoming numbers from right  
to left, stopping after the number  
of digits entered during the setup.  
Entering the full number negates  
the possibility that an outside call  
with the same last four digits in  
the calling number (for example,  
422-3112) could activate the  
intercom.  
To guarantee that Directory  
Numbers are always available for  
Call Announce Intercom, the  
System Administrator should:  
·
Allocate one Directory Number  
on the digital sets of both  
recipients and screener for  
outgoing calls.  
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SRS-2100 Local Features (  
Chapter 3  
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Chapter 3  
( SRS-2100 Local Features  
Specifying the Directory  
Numbers of Call Screeners  
To program the first number and  
enable Call Announce Intercom,  
go to step 2.  
At the conclusion of selecting  
buttons for Call Announce  
Intercom, this screen appears:  
2. Press ENTER. The Call  
Announce Intercom selection  
screen appears:  
INTERCOM FEATURE  
SUPPORTED (SELECT/ALL)  
COMPLETED  
INTERCOM FEATURE - SELECT ITEM (1-  
3)  
ENTER  
NEXT  
CLEAR  
1:ONE WAY INTERCOM 2:TWO WAY  
INTERCOM  
REGISTER  
3: TURN OFF INTERCOM FEATURE  
ENTER  
NEXT  
CLEAR  
1. Press ENTER. If one or two way  
intercom is enabled, the screen  
displays the enabled mode plus  
the authorized Directory  
REGISTER  
3. To enable the intercom feature,  
dial 1 or 2 and press ENTER. A  
screen appears showing your  
choice and prompting for an  
authorized Directory Number:  
Number, as shown below:  
INTERCOM FEATURE (1)  
TWO WAY INTERCOM SUPPORTED  
985*3112  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
TWO WAY SELECTED (1)  
ENTER AUTHORIZED TELEPHONE  
NUMBER  
ENTER  
NEXT  
CLEAR  
REGISTER  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
If no telephone numbers have  
been programmed in, the Call  
Announce Intercom feature is  
disabled, and the screen displays  
NON SUPPORTED:  
REGISTER  
To disable the intercom feature,  
dial 3 and press ENTER. When  
the screen displays the message  
INTERCOM TURNED OFF, press  
REGISTER (softkey 4) to return to  
normal operation.  
INTERCOM FEATURE (1)  
NONSUPPORTED  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
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SRS-2100 Local Features (  
Chapter 3  
4. Dial a telephone number of up to  
ten digits (including wild cards)  
and press ENTER (softkey 1).  
When you press ENTER, a  
screen appears announcing  
ONE (or TWO) WAY TURNED  
ON and showing the number  
you entered:  
TWO WAY TURNED ON  
985*3112  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
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Chapter 3  
( SRS-2100 Local Features  
If a Call Screener has Directory  
Numbers identified by three, four,  
or five digit extension numbers,  
you can dial either the extension  
number only or the full number.  
You can also dial an asterisk as a  
wild card character. See the  
section introduction for a  
Note the number (2) on the first  
line indicating you are about to  
program your second call  
screener number. Pressing NEXT  
repetitively at this prompt will  
cycle you through all three call  
screener selections to the one  
you want to program or change.  
complete explanation of these  
choices.  
Follow steps starting at # 2 to  
program the last two numbers.  
Three Call Screeners can be  
entered. To program the second  
or third number, see step 5.  
7. Press REGISTER (softkey 4) to  
return to normal operation.  
5. Press (*), 11, ENTER, repeat  
steps 2,3, and 4 as needed until  
this screen appears:  
Announcing a Call by  
Intercom  
This procedure describes a  
typical sequence for announcing  
a call by intercom. The procedure  
addresses the call screener since  
the call recipient has little to do.  
The only action possibly required  
of the recipient is described in  
step 3.  
INTERCOM FEATURE (1)  
(ONE OR TWO WAY) 2345  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
6. Press NEXT (softkey 2) and this  
screen appears:  
The procedure also assumes that  
both the screener and the call  
recipient have an SRS-2100 digital  
set, although only the recipient  
must have one. If the call  
INTERCOM FEATURE (2)  
NONSUPPORTED  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
screener has some other  
ENTER  
NEXT  
CLEAR  
telephone set, the exact procedure  
may be different.  
REGISTER  
This procedure is by no means  
the only way that you can use  
Call Announce Intercom.  
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SRS-2100 Local Features (  
Chapter 3  
To announce a call by intercom,  
follow these steps:  
The MIC-OFF button (the button  
at the upper right of the  
multifunction button array)  
controls the microphone during  
handset and handsfree operation.  
With this button activated as the  
MIC-0FF button, you can turn off  
the microphone while on a call to  
talk privately to people around  
you, and then press MIC-OFF  
again to continue your phone  
conversation.  
1. Press the Directory Number  
designated for Call Announce  
Intercom. The intercom  
Directory Number indicator  
lights normally.  
2. Dial the extension of the call  
recipient.  
The recipient's SRS-2100 sounds  
an alert tone, immediately answers  
the call, and activates the  
intercom feature.  
3. Talk to the recipient.  
If the recipient is set up for one-  
way intercom, pause a few  
seconds to give the recipient time  
to press the MIC-OFF button and  
respond. With two-way intercom,  
the recipient can respond  
immediately just by speaking.  
Note: To transfer the call at the  
same time you announce it, use  
the conference call transfer  
procedure.  
ACTIVATING AND  
DEACTIVATING THE MIC-OFF  
BUTTON  
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Chapter 3  
( SRS-2100 Local Features  
If the button is deactivated as  
MIC-OFF, it can be used as a one-  
touch button.  
ENTER  
NEXT  
CLEAR  
REGISTER  
MIC-OFF is active by default  
when your SRS-2100 is delivered.  
If you deactivate MIC-OFF,  
assign its button as a one-touch  
button, and then try to reactivate  
MIC-OFF, the button's LED turns  
red as a warning. You must quit  
the procedure (press * to return  
to the Service Mode main menus)  
and cancel the one-touch number  
on the button before you can  
reactivate MIC-OFF. If you try to  
reactivate MIC-OFF without  
doing this, the message INVALID  
SELECTION appears and your  
attempt fails.  
If you are deactivating the MIC-  
OFF button, make sure the  
function is turned off (the LED is  
unlit) before beginning the  
procedure.  
To activate or deactivate MIC-  
OFF, follow these steps:  
1. Press Service, then REGISTER  
(softkey 4), 12, ENTER (softkey  
1). A screen appears showing  
you the current status of MIC-  
OFF:  
MIC MUTE MODE  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
NON SUPPORTED  
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SRS-2100 Local Features (  
Chapter 3  
2. Press ENTER again and this  
menu appears:  
4. To return to normal operations,  
press REGISTER (softkey 4).  
The standard display screen  
appears.  
SELECT ITEM  
(1-2)  
1: SUPPORT MODE 2: NO SUPPORT  
MODE  
SELECTING CALL  
APPEARANCE PREFERENCE  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
The preference options determine  
which Call Appearance button the  
SRS-2100 selects when you go  
offhook (lift the receiver or press  
SPEAKER). You have four  
choices.  
REGISTER  
The LED next to the button  
indicates its current state:  
Off:  
Unassigned  
Green:  
Already active as  
MIC-OFF  
Assigned as a one-  
touch button  
·
Primary line preference. The  
SRS-2100 always selects  
Red:  
button number 1, the Call  
Appearance associated with  
your primary directory number.  
If you have an incoming call on  
button number 1, you are  
immediately connected to the  
call. If button number 1 is idle,  
you get a dial tone.  
If you wish to reactivate MIC-  
OFF, you must first cancel the  
one-touch assignment on this  
button.  
3. To activate MIC-OFF, press 1,  
ENTER.  
If you are going offhook to  
retrieve a call on hold on  
button number 1, you must  
press the button to reconnect  
to the call.  
To deactivate MIC-OFF, press 2,  
ENTER. The screen shows your  
choice:  
MIC MUTE MODE  
SUPPORTED  
To be connected to an  
incoming call on another  
button, or to get a dial tone on  
an idle button, press the button  
either before or after you go  
offhook.  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
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Chapter 3  
( SRS-2100 Local Features  
·
Idle preference. The SRS-2100  
selects a Call Appearance  
button that is idle, if one is  
available.  
PREFERENCE SERVICE MODE  
CURRENT MODE IS PRIMARY  
PREFERENCE  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
·
No preference. The SRS-2100  
does not automatically select  
any Call Appearance button  
when you go offhook. You  
must press the button you  
wish to be connected to either  
before or after you go offhook.  
REGISTER  
2. Press ENTER again to display  
the preference menu:  
SELECT ITEM  
(1-4)  
1: RINGING PREFERENCE 2: IDLE  
PREFERENCE  
·
Ringing line preference. The  
SRS-2100 selects the Call  
Appearance button that is  
ringing with an incoming call.  
If you have more than one  
incoming call, the SRS-2100  
selects any ringing Intercom or  
Intercom Group feature button  
first, and then selects the  
button with the call that has  
been ringing the longest. You  
are immediately connected to  
the call.  
3: PRIMARY PREFERENCE 4: NO  
PREFERENCE  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Press the number of the  
preference option you want and  
then press ENTER. A screen  
appears showing your selection  
and the message COMPLETED:  
PREFERENCE SERVICE MODE  
CURRENT MODE IS RINGING  
PREFERENCE  
If you have no incoming calls, the  
SRS-2100 selects the idle Call  
Appearance with the lowest  
button number and gives you a  
dial tone.  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
4. To return to normal operations,  
press REGISTER (softkey 4).  
The standard display screen  
appears.  
To select a Call Appearance  
preference, follow these steps:  
1. Press REGISTER (softkey 4), 13,  
and ENTER (softkey 1). A  
screen appears showing you the  
current preference:  
PERSONAL DIRECTORY  
Page 3-41  
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SRS-2100 Local Features (  
Chapter 3  
Your SRS-2100 has a Personal  
Directory feature that allows you  
to store names and associated  
telephone numbers in the set.  
The Personal Directory can hold  
up to 32 items. Names may be up  
to 15 characters long, and  
telephone numbers may be up to  
30 characters long.  
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Chapter 3  
( SRS-2100 Local Features  
Setting Up the Personal  
Directory  
The first press of a keypad digit  
displays the first letter from the  
group of letters represented by  
that key, such as 2 for ABC, 3 for  
DEF, etc. The first letter of the  
group appears on the display.  
The second press of that key  
displays the second letter, such  
as B or E. The third press shows  
the third letter.  
1. To access the directory, press  
DIR-LIST (softkey 4). This  
screen appears:  
01= . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
02= . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
The two exceptions are the letters  
Q and Z. Although they are not  
shown on the key labels, the SRS-  
2100 displays them in their proper  
alphabetic order. To use the letter  
Q, press 77, to use Z, press 9999.  
(To get R and S, press 777 and  
7777 respectively.)  
03= . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
EXIT  
ROLL-UP  
ROLL-DOWN  
2. Press ENTER (softkey 1) to  
display this screen. Enter the  
telephone number.  
Since alphabetic entries can  
require multiple key-presses, you  
must press the # key when the  
display shows the letter you  
want. Alpha entries are not  
recorded until you press the #  
key. After pressing the # key, the  
next press applies to the name's  
next display position.  
ENTER DIRECTORY NUMBER  
01 =  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NUMERIC  
CLEAR  
EXIT  
3. Press ENTER (softkey 1) to  
display the next screen. Enter the  
name according to these  
instructions.  
For each space you want, press *  
followed by #. (You must be in  
the ALPHA mode to enter  
spaces.)  
Letters  
Press the keypad numbers  
corresponding to the letters in the  
name.  
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SRS-2100 Local Features (  
Chapter 3  
Numbers  
For numbers, NUMERIC must  
show in line 4 as the label for the  
second softkey. If ALPHA  
shows instead, press the second  
softkey and it turns into  
Using Network Data in the  
Personal Directory  
When you receive an incoming  
call, and the "Caller ID" or other  
caller information is displayed,  
you may use this as an entry in  
your Personal Directory.  
NUMERIC. then press the  
numbers you want in your name.  
The # key is not needed for  
numeric entry. Numeric entries  
are recorded immediately, and the  
next key press applies to the  
number's next character position.  
Note: If the directory is full, the  
message DIRECTORY FULL will  
be displayed.  
To insert pauses in the telephone  
number, press the HOLD key. A  
"," indicates the pause in the  
telephone number. For example,  
99198503481,*4250.  
1. While on the active call, press  
DIR-LIST (softkey 4). The  
following screen appears:  
REGISTER DIRECTORY NUMBER & NAME?  
(NN)  
ENTER NAME  
919 850-1553  
01 = 8501055  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
ALPHA  
CLEAR  
EXIT  
ENTER  
ALPHA  
CLEAR  
EXIT  
(NN) is the next available  
directory entry number. The  
number is the calling party  
information.  
4. Press ENTER (softkey 1) to  
display this screen:  
COMPLETED  
01 = 8501055  
John Smith  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
ALPHA  
CLEAR  
EXIT  
5. Press EXIT (softkey 4) to return  
to the initial screen.  
See Personal Directory Entry  
Table, page 3-31.  
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Chapter 3  
( SRS-2100 Local Features  
2. Press ENTER. The calling party  
information is included in your  
directory. You will notice a "?"  
next to the new entry as you  
scroll through the directory.  
This indicates that you may not  
be able to dial the number  
exactly as it is entered. For  
example, in some systems the  
area code and prefix are  
appended to the calling party  
number (919 XXX-XXXX) even  
though the dialing plan is a 4  
digit or extension dialing plan.  
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SRS-2100 Local Features (  
Chapter 3  
In this case, the area code and  
the prefix must be deleted from  
the entry to successfully place  
the call. See Editing the  
Personal Directory for  
2. Use the ROLL-UP and ROLL-  
DOWN buttons to locate the  
desired item, or input the item  
number (for example - 01):  
instructions.  
>01 9198501055  
02 9198501056  
03 9198501057  
John Smith  
FNC Raleigh  
Maintenance  
Editing the Personal  
Directory  
ENTER  
EXIT  
ROLL-UP  
ROLL-DOWN  
To edit items in the directory,  
access the item that needs to be  
changed.  
3. Press ENTER to access the line  
to be changed.  
4. Press CLEAR and ENTER to  
remove the existing information.  
Enter the new information.  
1. Press DIR-LIST (softkey 4).  
This screen appears:  
>01 9198501055  
02 9198501056  
03 9198501057  
John Smith  
The following table shows the  
correspondences.  
FNC Raleigh  
Maintenance  
ENTER  
EXIT  
ROLL-UP  
ROLL-DOWN  
The ">" symbol indicates the  
selected items.  
Notes  
Page 3-46  
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Chapter 3  
( SRS-2100 Local Features  
Key Label  
First  
Second  
Third  
Fourth  
ABC  
2
A
B
C
A
DEF  
3
D
G
J
E
H
K
N
Q
U
X
F
I
D
G
J
GHI  
4
JKL  
5
L
O
R
V
Y
MNO  
6
M
P
M
S
PRS  
7
TUV  
8
T
T
Z
WXY  
9
W
Personal Directory Entry Table  
Notes  
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SRS-2100 Local Features (  
Notes  
Chapter 3  
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Chapter 3  
( SRS-2100 Local Features  
Chapter 3......................................................................................................................................  
LOCAL FEATURES ...................................................................................................................  
SERVICE MODE OPERATIONS ..............................................................................  
Selecting a Menu Option...........................................................................................  
CHANGING RINGER MODE....................................................................................  
Setting Ringer Volume ...............................................................................................  
Setting Ringer Tone ...................................................................................................  
Selecting Ringer Mode ..............................................................................................  
Selecting Ringer Pattern ............................................................................................  
PROGRAMMING A BUTTON FOR ONE-TOUCH  
DIALING......................................................................................................................  
Programming a One-Touch Button..........................................................................  
Changing or Canceling the Number Stored in a One-  
Touch Button..............................................................................................................  
SETTING THE CALENDAR/CLOCK ......................................................................  
Setting Calendar and Clock Values ..........................................................................  
REINITIALIZING THE PHONE................................................................................  
UNANSWERED CALL LOGGING (UNA-LIST) ....................................................  
Disabling the UNA-LIST Feature.............................................................................  
HANDSFREE, HANDSET, AND HEADSET MODES ..........................................  
Operating the Set with a Headset.............................................................................  
Switching from Headset Back to Handset Mode...................................................  
Selecting Handsfree Operation (using the speaker and  
microphone).................................................................................................................  
Switching Back to Handset-Only Operation ..........................................................  
CALL ANNOUNCE INTERCOM .............................................................................  
Call Announce Intercom on Selected Buttons.......................................................  
Specifying the Directory Numbers of Call Screeners ............................................  
Announcing a Call by Intercom...............................................................................  
USING Q.931 MESSAGE LOGGING.........................................................................  
Starting or Stopping Message Logging..................................................................  
Reviewing Logged Messages ..................................................................................  
ACTIVATING AND DEACTIVATING THE MIC-OFF  
BUTTON......................................................................................................................  
SELECTING CALL APPEARANCE PREFERENCE...............................................  
PERSONAL DIRECTORY..........................................................................................  
Setting Up the Personal Directory ...........................................................................  
Page 3-49  
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SRS-2100 Local Features (  
Chapter 3  
Calendar/Clock settings ......................................................................................3-6  
Call Announce Intercom...................................................................................3-20  
Call Appearance Preference..............................................................................3-26  
Handset mode.....................................................................................................3-12  
Headset mode .....................................................................................................3-11  
Menu options .......................................................................................................3-2  
Message Logging ..............................................................................................3-17  
Message logging - starting/stopping .............................................................3-18  
MIC-OFF button.................................................................................................3-25  
One-touch button changes.................................................................................3-5  
One-Touch button programming.......................................................................3-4  
Personal Directory..............................................................................................3-27  
Personal Directory Entry Table ........................................................................3-31  
Personal directory set-up..................................................................................3-28  
Primary line preference ......................................................................................3-26  
Reinitializing your phone ....................................................................................3-8  
Ringer mode selection .......................................................................................3-16  
Ringer mode settings.........................................................................................3-14  
Ringer pattern selection ....................................................................................3-17  
Ringer tone - set-up ...........................................................................................3-15  
Ringer volume - set-up ......................................................................................3-15  
Ringing line preference......................................................................................3-27  
Service mode.........................................................................................................3-1  
UNA-LIST - Unanswered call logging..............................................................3-9  
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Chapter 4  
( SRS-2100 Data Operation  
·
Using the DATA softkey  
(second button from the left  
under the display)  
CHAPTER 4  
DATA OPERATION  
·
·
Using AT commands at your  
terminal  
The SRS-2100 Digital Set with a  
Terminal Adapter allows you to  
use the set for data applications.  
Please refer to the Fujitsu Data  
User's Guide for information on  
how to set up and configure the  
Terminal Adapter for proper  
operation.  
Using the X.28 commands at  
your terminal  
There are three LEDs below the  
multifunction buttons of the SRS-  
2100. DTR (Data Terminal Ready)  
must be steady green to establish  
a connection.  
Transmitting data from your  
terminal causes the TXD  
(Transmit Data) LED to flash, and  
receiving data causes the RXD  
(Receive Data) LED to flash.  
5:20 PM Tuesday January 4  
UNA-LIST DATA  
CLEAR  
DIR-LIST  
Service  
1
2
3
4
Standard Softkey Layout  
(The DATA softkey label appears  
only if you have a voice/data  
terminal.)  
MAKING AND TERMINATING  
A DATA CALL  
You can start or end a data call  
either manually or by using  
commands at your terminal, as  
described in the following  
sections.  
Note: Softkey 1 also serves as  
the ENTER key (for entering  
information as indicated in this  
User's Guide).  
USING THE TERMINAL  
ADAPTER  
Using the DATA Key  
To make a data call using the  
digital set DATA key, use the  
following steps:  
This chapter describes three ways  
to make a data call using the  
integrated Terminal Adapter (TA)  
in your Digital Set.  
Page 4-1  
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SRS-2100 Data Operation (  
Chapter 4  
1. Press DATA (softkey 2).  
If the terminal symbol continues  
to blink for more than a minute,  
the remote Data Terminal isn't  
answering the call. Press DATA  
again to clear the call.  
Next to the word DATA on the  
display, a blinking terminal  
symbol appears, and to its left the  
word SEND appears for about six  
seconds.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
12:55 PM SUNDAY MAY 14  
SEND  
DATA CLEAR DIR-LIST  
2. Use the keypad to enter the  
number you wish to dial (or  
press a one-touch button), and  
press SEND (softkey 1).  
Note: The SEND key tells the  
Digital Set to dial the number. If  
you don't press SEND, the  
Digital Set will dial the number  
after a six second delay.  
As you dial, the number you are  
dialing appears on the display.  
When you press SEND, the  
display returns to its normal state,  
with the terminal symbol to the  
left of DATA.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
12:55 PM SUNDAY MAY 14  
UNA-LIST  
LIST  
DATA CLEAR DIR-  
Page 4-2  
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Chapter 4  
( SRS-2100 Data Operation  
Once the call connects, the  
terminal symbol stops blinking.  
If the call cannot be completed  
(the called terminal was busy or  
did not answer) an error message  
appears on your terminal screen.  
3. To disconnect a data call  
manually, press DATA (softkey  
2). The terminal symbol on the  
display disappears.  
2. To disconnect the call, use the  
following procedure:  
·
Enter +++ from your terminal  
OK appears on the terminal  
screen.  
Using AT Commands  
To make a data call using AT  
commands from an asynchronous  
terminal, follow these steps:  
·
Enter ATH <CR> from the  
terminal.  
The call disconnects, and the  
terminal symbol on the phone's  
display disappears.  
1. From your terminal, enter the AT  
dial command (ATD) and the  
number you wish to dial  
(2345678) for example), ending  
with a carriage return (shown  
here as <CR>):  
Note: When you use the AT  
commands, the message ERROR  
will appear on the terminal  
screen if the command is  
entered incorrectly. Please refer  
to the Data User's Guide for  
more information on using the  
AT commands.  
ATD2345678 <CR>  
The letters AT stand for  
Attention, D for Dial. (Either  
ATD or atd will work.) A blinking  
terminal symbol appears on the  
phone's display next to the word  
DATA.  
When the call connects, the word  
CONNECT or COM appears on  
the terminal screen. The phone's  
display returns to normal, except  
that a steady terminal symbol  
continues to be shown to the left  
of DATA.  
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SRS-2100 Data Operation (  
Chapter 4  
Using X.28 Commands  
2. To disconnect, hold down CTRL  
as you press P. Wait for the *  
prompt to appear, and then  
enter the command CLR and  
press <CR>. The call  
The procedure for making the  
connection with X.28 is similar to  
the above but requires no explicit  
command:  
disconnects, the words CLR  
CONF appear on your screen,  
and the steady terminal symbol  
disappears.  
1. Enter the number to be dialed,  
and then press <CR>. A  
blinking terminal symbol  
appears on the phone's display  
next to the word DATA. When  
the connection is made, the  
display returns to normal, except  
that a steady terminal symbol  
continues to be shown to the  
left of DATA.  
For instructions on viewing  
parameters or using off-line  
commands, or for additional  
information on other  
communication parameters and  
considerations, please refer to the  
Data User's Guide.  
Note: The AT and X.28 escape  
sequences shown above (+++  
and CTRL-P) are the default  
values. If these have been  
changed on your terminal, refer  
to the Data User's Guide.  
Notes  
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Chapter 4  
( SRS-2100 Data Operation  
Chapter 4......................................................................................................................................  
DATA OPERATION..................................................................................................................  
USING THE TERMINAL ADAPTER ......................................................................  
MAKING AND TERMINATING A DATA CALL................................................  
Using the DATA Key................................................................................................  
Using AT Commands................................................................................................  
Using X.28 Commands...............................................................................................  
AT Commands 4-2  
Data Calls  
Data key  
4-1  
4-1  
Terminal adapter 4-1  
X.28 Commands 4-3  
Page 4-5  
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Appendix A  
( SRS-2100 ISDN Ordering  
To achieve the goal of easy  
ordering, Fujitsu has developed  
compatibility with generic ISDN  
Ordering Code Feature  
Activators. This means that the  
SRS-2100 can accept both Fujitsu  
specific feature activators and a  
selected set of generic feature  
activators.  
APPENDIX A  
ISDN ORDERING  
Fujitsu participates in the North  
American ISDN User's Forum  
(NIUF) and the Corporation for  
Open Systems (COS) along with  
your local telephone company, in  
ongoing efforts to make ordering  
ISDN easy for our customers.  
The Fujitsu SRS-2100 is  
compatible with ordering codes  
for Packages D, E, and G, which  
are shown at the end of this  
appendix.  
The NIUF has developed two  
types of ISDN Ordering Codes  
(IOCs): product specific and  
generic. These IOCs inform the  
telephone company about number  
of telephone numbers or call  
appearances, the ISDN features  
and the voice and data  
Fujitsu sets also support the E-Z  
ISDN Ordering Codes.  
Using IOCs  
capabilities in the package.  
Essentially, it is a recipe for the  
telephone company to follow  
when installing your ISDN  
service.  
The first step in using IOCs is to  
become familiar with your  
equipment. You should decide  
what feature and capabilities are  
needed for your telephone  
system. On the following pages,  
a number of commonly used  
features are described, along with  
a number of generic ordering  
codes. Please select and order  
your ISDN service using these  
codes. Remember that each  
telephone company has an  
individual billing structure for  
ISDN lines and features.  
The solution packages outlined  
here were designed to meet the  
needs of many users. One or  
more of them may meet your  
needs. On the other hand, your  
needs may be unique and require  
a fully customized design of your  
ISDN service.  
Page A-1  
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SRS-2100 ISDN Ordering (  
Appendix A  
CA Call appearance of a  
telephone number  
Call button  
You will find definitions of the  
terms used in each configuration  
listed below. Following the  
definitions, you will see an SRS  
2100 template for each solution  
package. The template shows the  
features and call buttons that will  
appear on your set if you select  
that solution package.  
a button available for a voice  
call  
CFD/CFB  
Call forwards incoming calls  
to a preassigned destination  
number when you "don't  
answer" or when your line is  
"busy;" set up at service  
subscription  
Depending on your needs, one or  
more of these packages may be  
suitable. If you do not find a  
solution set that meets your  
needs exactly, please select the  
one that meets most of your  
needs and discuss the other  
options you need with your  
telephone company  
CFV Call forwards incoming calls  
to a number you select;  
activated by user when  
needed  
MSG  
representative when you order  
service.  
Message Waiting in your  
telephone company  
provided voice mail  
Be sure to reference the correct  
ISDN Ordering Code in your  
discussion with the telephone  
company.  
Conference  
allows you to make a three  
way call  
Drop  
If you have any questions about  
the Fujitsu ISDN Ordering Codes,  
please call your equipment  
allows you to drop the last  
party added to a three way  
call  
supplier. Assistance is also  
available at the Fujitsu Technical  
Transfer  
allows you to transfer a call  
to another telephone number  
Support number,  
ISDN.  
1 800 228-  
Hold  
allows you to put an active  
call on "hold"  
Definitions  
Circuit switched data on a B-  
channel  
DN Directory number or  
telephone number  
Page A-2  
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Appendix A  
( SRS-2100 ISDN Ordering  
CNI provides the incoming  
calling line number if  
available  
SRS-2100 NI-1 Buttons  
4 x 40 Liquid Crystal Display  
UNA-LIST  
DATA  
CLEAR  
DIR-LIST  
Service  
SOFT 1  
SOFT 2  
SOFT 3  
SOFT 4  
PARK  
MIC-OFF  
CFV  
27  
21  
20  
11  
1
10  
ABC  
2
DEF  
MSG  
1
3
MNO  
6
Fujitsu  
GHI  
4
JKL  
5
Drop  
31  
Conference  
30  
PRS  
7
TUV WXY  
Transfer  
Redial  
DTR  
TXD  
RXD  
8
0
9
#
32  
Hold  
Functional  
Speaker  
*
Package D  
( Directory Number, with 1 button for voice calls  
( CFV - activated by user when needed  
( D-channel packet data capability  
Page A-3  
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SRS-2100 ISDN Ordering (  
Appendix A  
SRS-2100 NI-1 Buttons  
4 x 40 Liquid Crystal Display  
UNA-LIST  
DATA  
CLEAR  
DIR-LIST  
Service  
SOFT 1  
SOFT 2  
SOFT 3  
SOFT 4  
CFV  
27  
MIC-OFF  
21  
11  
1
20  
10  
ABC  
2
DEF  
MSG  
1
3
MNO  
6
Fujitsu  
GHI  
4
JKL  
5
Drop  
31  
Conference  
30  
PRS  
7
TUV WXY  
Transfer  
Redial  
DTR  
TXD  
RXD  
8
0
9
#
32  
Hold  
Functional  
Speaker  
*
Package E  
( DN with 4 call buttons  
( Calling Number Identification  
( CFD and CFB  
( CFV - activated by user when needed  
( Message Waiting  
( Conference, Drop, Transfer  
( D-channel packet data capability  
Page A-4  
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Appendix A  
( SRS-2100 ISDN Ordering  
SRS-2100 NI-1 Buttons  
4 x 40 Liquid Crystal Display  
UNA-LIST  
DATA  
CLEAR  
DIR-LIST  
Service  
SOFT 1  
SOFT 2  
SOFT 3  
SOFT 4  
MIC-OFF  
CFV  
27  
21  
11  
1
20  
10  
ABC  
2
DEF  
MSG  
1
3
MNO  
6
Fujitsu  
GHI  
4
JKL  
5
Drop  
31  
Conference  
30  
PRS  
7
TUV WXY  
Transfer  
Redial  
DTR  
TXD  
RXD  
8
0
9
#
32  
Hold  
Functional  
Speaker  
*
Package G  
( DN with 4 call buttons  
( Calling Number Identification  
( CFD and CFB  
( CFV - activated by user when needed  
( Message Waiting  
( Conference, Drop, Transfer  
( B-channel circuit switched data capability  
Page A-5  
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SRS-2100 ISDN Ordering (  
Appendix A  
E-Z ISDN  
The SRS-1050 and the other FNC terminals (2100 and 1025i) support the E-  
Z ISDN Ordering Codes. The E-Z Codes may be ordered from a number  
of the service providers. Below are two of the E-Z Code configurations.  
Package EZ 1  
( Circuit Switched voice/data on one B-channel  
( Non-EKTS  
( Primary Directory Number  
( Additional Call Offering  
( HOLD  
( CONFERENCE (Button/FA = 60)  
( DROP (Button/FA 62)  
( TRANSFER (Button/FA = 61)  
( CALL FORWARDING VARIABLE (Button/FA = 57)  
Package EZ 1A  
( Circuit Switched voice/data on one B-channel  
( Non-EKTS  
( Primary Directory Number  
( Additional Call Offering for CSV (CRBL = 3)  
( HOLD  
( CONFERENCE (Button/FA = 60)  
( DROP (Button/FA 62)  
( TRANSFER (Button/FA = 61)  
( CALL FORWARDING VARIABLE (Button/FA = 57)  
( CALL FORWARDING BUSY/DON’T ANSWER  
( VISUAL MESSAGE WAITING INDICATOR (Button/FI = 63)  
Page A-6  
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Appendix A  
( SRS-2100 ISDN Ordering  
Notes  
Page A-7  
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SRS-2100 Installation (  
Appendix A  
Package D............................................................................................................ A-3  
Package E............................................................................................................. A-4  
Package EZ 1....................................................................................................... A-6  
Package EZ 1A.................................................................................................... A-6  
Package G............................................................................................................ A-5  
Page A-8  
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Appendix B  
( SRS-2100 Installation  
· Loading network data. This  
may be accomplished by two  
methods: 1) downloading of  
features from the switch, or 2)  
manual configuration of  
APPENDIX B  
INSTALLATION  
multifunction buttons.  
This appendix is intended mainly  
for System Administrators or  
service personnel with  
· Programming and labeling the  
set  
responsibility for installing the  
SRS-2100. End users can also  
install the digital set if provided  
with the necessary hardware and  
information from their System  
Administrator.  
5:20 PM Tuesday January 4  
UNA-LIST DATA  
CLEAR  
DIR-LIST  
Service  
1
2
3
4
Standard Softkey Layout  
Installation of the SRS-2100  
involves four main steps:  
(The DATA softkey label appears  
only if you have a voice/data  
terminal.)  
· Connecting the set to the  
network  
Note: Softkey 1 also serves as  
the ENTER key (for entering  
information as indicated in this  
User's Guide).  
It’s necessary to determine  
the type of Telephone  
Company switching  
equipment in use for proper  
connection to the Telephone  
Company network.  
Implementation procedures  
vary from one manufacturer  
to another.  
Switch  
Manufacturer  
DMS-100  
5ESS  
EWSD  
Nortel  
Lucent  
Siemens  
· Entering Service Profile  
Identifiers (SPIDs) and a D-  
channel Terminal Endpoint  
Identifier (TEI) for packet-  
switched data calls, as  
required  
Page B-1  
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SRS-2100 Installation (  
Appendix B  
INSTALLING THE SRS-2100  
In some installations, the NT1 and  
power are located at the user's  
desk.  
ISDN equipment may be installed  
in a number of configurations. In  
most installations, the  
supplementary equipment (NT1  
and power) is located in a wire  
closet in your building. If this is  
the case in your installation,  
please skip to the section below:  
“Connecting to the Network”.  
Two drawings are included that  
illustrate the connections you  
may need to make when the  
power and NT1 are located at the  
user's desk.  
Figure B-1 illustrates the connections when one power supply is used for  
both the NT1 and the SRS-2100 and also indicates the position of the  
power switch on the SRS-2100.  
To NET-POP  
RJ-11  
or  
RJ-45  
AC  
L
I
N
E
Power  
Supply  
N
T
1
8 Wire  
2 Wire, 4 Wire,  
or 8 Wire  
Line  
NT1  
(PS OFF)  
Term  
8 Wire  
ISDN Set  
(TA)  
Figure B-1: Power Connections  
Page B-2  
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Appendix B  
( SRS-2100 Installation  
Figure B-2 illustrates the connections when a power supply is needed for  
the NT1 and another is needed for the SRS-2100 and also indicates the  
position of the power switch on the SRS-2100.  
(Low Wattage Supply)  
AC  
To NET-POP  
RJ-11  
or  
RJ-45  
L
I
N
E
Power  
Supply  
N
T
1
8 Wire  
2 Wire, 4 Wire,  
or 8 Wire  
FNC  
Line  
Power  
Supply  
NT1  
Term  
8 Wire  
(PS ON)  
Line  
40 V DC  
ISDN Set  
(TA)  
Figure B-2: Power Connections  
Page B-3  
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SRS-2100 Installation (  
Appendix B  
CONNECTING TO THE  
NETWORK  
If you have only one SPID for  
both voice and data, enter the  
SPID as a voice SPID only. Do  
not enter the same SPID twice (for  
voice and data).  
When you receive your SRS-2100,  
plug the telephone line from the  
wall into the LINE socket on the  
back of the set. If the display  
shows a date and time, you have  
power. If the display does not  
light up, you may need a power  
supply to connect to the wall  
socket and to the 40 V DC power  
socket on the back of the set.  
Do not change your SPID unless  
told to do so by your service  
provider. In most cases, digital  
sets will not work without the  
correct SPID number. If the SPID  
number is wrong, the set displays  
the message SPID NG. Enter the  
correct SPID number, and then  
disconnect and reconnect power  
to make the set function normally.  
If you are connecting power for  
the first time, you should see the  
message SPID NG. See the next  
section to enter a Service Profile  
Identifier (SPID).  
To enter the service profile  
identifiers and the terminal  
endpoint identifier, follow these  
steps:  
ENTERING SPIDS AND A D-  
CHANNEL TEI  
1. Press REGISTER (softkey 4) 8,  
ENTER (softkey 1).  
The Service Profile Identifier  
identifies your set to the network.  
If you have a voice/data terminal,  
you may need two SPIDs, one for  
voice and one for B-channel  
circuit-switched data. You may  
also need to enter a D-channel  
Terminal Endpoint Identifier (TEI)  
for packet-switched data calls.  
You can enter the data SPID and  
TEI either through this procedure  
or through procedures in the  
Data User's Guide.  
The message ENTER VOICE SPID  
appears, with the current SPID  
number (if any) shown below it.  
ENTER VOICE SPID  
ID=000000000000  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
2. Dial your voice SPID number  
and press ENTER.  
The display prompts for the data  
SPID.  
Page B-4  
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Appendix B  
( SRS-2100 Installation  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER DATA SPID  
ID=  
ENTER  
NEXT  
CLEAR  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
REGISTER  
ENTER  
NEXT  
CLEAR  
5. Press REGISTER (softkey 4) to  
return to normal operations.  
REGISTER  
3. Dial your data SPID number and  
press ENTER.  
Note: For first time installations,  
download will occur without  
plugging and unplugging the  
set.  
If you have no data capability,  
just press ENTER.  
At initial installation, when you  
press ENTER, the SRS-2100  
automatically requests a  
To cancel a data SPID, press  
CLEAR and then press ENTER.  
download from the switch. This  
downloading function will work  
on switches that support  
parameter downloading and on  
early versions of the DMS that  
supports Service Profile  
The display prompts for the D-  
channel TEI. (If you are on a  
DMS system, enter the packet  
TEI.)  
Management downloading  
(SPM). On other switches,  
manual configuration of features  
and lines is necessary.  
ENTER PACKET TEI  
ID=0  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
Although each service provider  
can decide the number of  
REGISTER  
characters and format of the SPID,  
most have agreed on a simple  
format. This format, referred to as  
generic SPID format, is likely the  
format used by your service  
provider.  
4. Dial your TEI (valid numbers are  
from 0 to 63) and press ENTER.  
Your System Administrator  
provides the TEI.  
If you have no data capability,  
just press ENTER.  
The generic SPID format consists  
of 14 digits: (10 digit DN) + ( 2  
digit Sharing Terminal Identifier) +  
(2 digit Terminal Identifier).  
This screen appears:  
SPID/TEI ASSIGNMENT  
COMPLETED  
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SRS-2100 Installation (  
Appendix B  
The first component is the main  
telephone number of the terminal,  
including the area code. For  
example, 9197962000.  
Occasionally, if the switch is very  
busy, the download may be  
delayed for a short time. The  
SRS-2100 will continue to request  
a download until it is successful,  
or until it receives a message from  
the switch indicating that a  
The Sharing Terminal Identifier,  
component two, differentiates  
between terminals that share the  
same main telephone number but  
have different services on the  
ISDN line. For a terminal that  
does not share the same main  
telephone number, these digits  
are “01”. This is the typical  
situation.  
manual configuration is needed.  
The SRS-2100 also supports two  
other functions associated with  
parameter downloading.  
1) Service Profile Change  
Notification. If you request a  
change to your ISDN service  
configuration, when that  
change is completed in the  
central office, the switch  
notifies the SRS-2100 that a  
change has occurred. The  
SRS-2100 then requests a  
download from the switch to  
update its configuration.  
This occurs automatically.  
The last part of the SPID is  
another two digit segment. This  
terminal identifier differentiates  
between terminals that share the  
same main telephone number and  
have identical services. In typical  
situations, these digits are “01”.  
The most frequently assigned  
SPID will be the following: NPA  
NXX XXXX 0101.  
If you have used the manual  
configuration feature, the  
settings that differ from the  
downloaded settings will be  
lost.  
If your service provider has not  
supplied a SPID to you, try this  
format shown above. If it does  
not work, contact your service  
provider or System Administrator.  
Note: On a DMS-100 which  
supports SPM instead of  
parameter downloading, if a  
Service Profile change is made in  
the switch, it is necessary to  
unplug the set fromthe power  
and reconnect it in order for a  
download of the new  
configuration to occur.  
Page B-6  
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Appendix B  
( SRS-2100 Installation  
2) The SRS-2100 provides a  
manual download function  
that allows you to request a  
download if you suspect that  
the information in the SRS-  
2100 may be corrupt.  
Instructions for manual  
download are in the Key  
Attribute section.  
Page B-7  
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SRS-2100 Installation (  
Appendix B  
LOADING OR MODIFYING  
NETWORK DATA (after  
entering the SPID)  
Configuration Types: EKTS  
and CACH  
National ISDN (NISDN) supports  
two configurations on multiple  
line sets. The configurations are  
Electronic Key Telephone  
Systems (EKTS or ACO) and Call  
Appearance Call Handling  
(CACH).  
If SPM has downloaded network  
data, you need to know which  
configuration is used so that you  
can modify the configuration if  
you wish. Additionally, you must  
know which configuration is used  
if you are entering network data  
manually.  
This section explains how to use  
the KEY-ATTR feature in menu  
mode to load or modify network  
data. You must load network data  
with KEY-ATTR if the set is  
connected to a switch that does  
not support the terminal  
downloading function.  
If the switch has downloaded  
network data automatically, you  
can use these procedures to  
modify the set configuration to  
conform to your personal  
preferences. In these procedures,  
you select a button on your SRS-  
2100 and assign the button a  
Directory Number, Call  
Appearance Number, Intercom or  
Group Intercom Number, or a  
Feature Number recognized by  
the network.  
EKTS and ACO use Directory  
Numbers for telephone lines and  
feature numbers for features. You  
enter these numbers with options  
2 and 3 of KEY-ATTR.  
CACH uses Call Appearances for  
telephone numbers and feature  
numbers for features. You enter  
these numbers with options 1 and  
2 of KEY-ATTR.  
When you press the button for a  
Directory Number or Call  
Appearance, the phone sends the  
necessary signals to initiate or  
answer a call. When you press  
the button for a feature, the  
phone sends the feature’s  
number, which causes the  
network to activate or deactivate  
the feature.  
Page B-8  
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Appendix B  
( SRS-2100 Installation  
KEY-ATTR Configuration  
KEY ATTRIBUTE MODE – SELECT ITEM (1-  
2)  
Before attempting to load or  
modify network data, obtain the  
current configuration from your  
service provider. This  
1: DOWNLOADING  
2: MANUAL  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
configuration information should  
show the Directory Numbers/Call  
Appearances, the features (with  
their feature numbers), and the  
SRS-2100 button to which each  
Directory Number/Call  
REGISTER  
You can either automatically  
download the configuration or  
set-up each item manually. Each  
method is described in the  
following sections.  
Appearance or feature is  
assigned.  
Button assignments fall into three  
categories: Directory Numbers,  
Call Appearances, and Features.  
If you must manually configure  
your set, or if you want to  
Download  
Key Attribute Selection 1, may be  
used to request a download after  
the initial installation.  
rearrange the button assignments  
on your set, you must use the  
following method. If you plan to  
change a button assignment from  
one category to another (e.g. Call  
Appearance to Directory Number)  
you must first cancel the current  
assignment and add the new  
assignment. For changes within a  
category (call forwarding to call  
pick-up), simply replace the old  
data with the new data.  
1. Press SERVICE, then REGISTER  
(softkey 4), 10 ENTER to display  
the menu options. The screen  
looks like this:  
KEY ATTRIBUTE MODE  
(1-2)  
SELECT ITEM  
1: DOWNLOADING 2: MANUAL  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
To load, modify, or update your  
set's network data, begin with  
these steps:  
To automatically download the  
configuration, press 1, ENTER.  
1. Press SERVICE, then REGISTER  
(softkey 4), 10, ENTER (softkey  
1). This screen appears:  
Page B-9  
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SRS-2100 Installation (  
Appendix B  
The following displays are shown  
during processing.  
9. Assigns the designated call  
appearance.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
The following sections contain  
the procedure for each of these  
menu selections.  
. . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
DL EXECUTING  
1. Press REGISTER (softkey 4), 10,  
ENTER (softkey 1). This screen  
appears:  
ENTER  
NEXT  
CLEAR  
REGISTER  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
KEY ATTRIBUTE MODE  
ITEM (1-2)  
SELECT  
. . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1: DOWNLOADING 2: MANUAL  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
. . . . .  
DL COMPLETED  
ENTER  
NEXT  
CLEAR  
ENTER  
NEXT  
CLEAR  
REGISTER  
REGISTER  
2. Press 2, ENTER to display the  
options for manual download.  
Manual Configuration  
The Manual Configuration menu  
items serve these functions:  
KEY ATTRIBUTE - SELECT ITEM (1-9)  
1:CALL APPEARANCE 2:FEATURE  
ACTIVATOR  
1. Assigns buttons to Call  
Appearances in CACH.  
3:DIRECTORY NUMBER 4:ICM/GIC  
2. Assigns buttons to network-  
provided features in both  
CACH and EKTS.  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Assigns buttons to Directory  
Numbers in EKTS, ACO/AFC.  
4. Assigns buttons to network-  
provided intercom and Group  
Intercom features.  
Press NEXT, and this screen  
appears:  
KEY ATTRIBUTE - SELECT ITEM (1-9)  
5:CONFERENCE 6:TRANSFER  
5. Assigns the network  
7:ORIGINATING DN 8:CA RESERVATION  
conference feature button.  
6. Assigns the transfer key.  
7. Assigns the originating  
directory number key.  
8. Assigns the reservation status  
to a call button.  
ENTER  
NEXT  
CLEAR  
REGISTER  
Press NEXT, and this screen  
appears:  
Page B-10  
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Appendix B  
( SRS-2100 Installation  
Your service provider will provide  
you with Call Appearance  
KEY ATTRIBUTE - SELECT ITEM (1-9)  
9:DESIGNATED CA  
Numbers and associated  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
Telephone Numbers. Example:  
Telephone Number 555-1212 is  
your Primary Directory Number  
and occupies CA 1, 2, and 3.  
Telephone Number 555-3333 is a  
secondary or shared Telephone  
Number and occupies CA 4, 5,  
and 6. Note that CA numbers are  
always distinctive.  
ENTER  
NEXT  
CLEAR  
REGISTER  
Note: The following descriptions  
begin with selections from these  
nine items.  
21  
22  
28  
29 MIC-OFF  
..........  
..........  
..........  
11  
12  
18  
19  
9
20  
1
2
8
10  
31  
30  
32  
Redial  
Hold  
Speaker  
Figure B-3: Multifunction  
Button Layout  
Selection 1: Call  
Appearance (CACH Call  
Buttons)  
Your NISDN SRS-2100's first  
button is set at the factory as  
CA=1. There is no need to  
change this when using the  
CACH mode of managing calls.  
On a DMS NI1, it may be  
necessary to reset button 1 to be  
a DN. Refer to Selection 3 in this  
section for instructions.  
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SRS-2100 Installation (  
Appendix B  
1. Press 1 and ENTER (softkey 1).  
This screen appears:  
· If you press an unlit button,  
the screen looks like this:  
CALL APPEARANCE REGISTRATION  
SELECT ASSIGN KEY  
CALL APPEARANCE MODE  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
CA=  
(XX)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
ENTER  
NEXT  
CLEAR  
REGISTER  
The set's indicators show button  
status as follows:  
XX is the number of the  
· Green indicates a button  
already assigned to a Call  
Appearance.  
multifunction button you pressed.  
If you pressed a green-lit button,  
the current feature number  
appears after CA=. The new  
number you enter replaces this  
number.  
· Red indicates a button already  
assigned to a DN, to a  
network feature, or to a local  
feature such as one-touch.  
3. You now have two choices:  
· Unlit indicates an unassigned  
· To add or change the CA  
number, enter the new number  
and press ENTER.  
button.  
2. Press the button to which you  
want to assign a Call  
Appearance.  
or  
· To cancel the CA number,  
press CLEAR (softkey 3) and  
then ENTER.  
You can press any unlit or green  
multifunction button. If you  
press a red button, the display  
shows the message INVALID  
SELECTION, and the set waits for  
you to press a valid button.  
The final screen looks like this:  
CA=XX  
(XX)  
COMPLETED  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
· If you press a green button,  
the display shows the current  
number assigned to that  
multifunction button. You can  
either enter a new number to  
replace the current number or  
cancel the current number.  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page B-12  
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Appendix B  
( SRS-2100 Installation  
If you canceled the CA number,  
no numbers appear after CA= and  
the button indicator goes dark.  
ENTER  
NEXT  
CLEAR  
REGISTER  
The set's indicators show button  
status as follows:  
4. With your Call Appearance  
assignment complete, you have  
these choices:  
· Green indicates a button  
already assigned to a network  
feature.  
· To assign another CA, press  
the desired button and repeat  
steps 2 and 3.  
· Red indicates a button already  
assigned to a DN, CA or to  
Intercom or Intercom Group,  
or to a local feature such as  
one-touch.  
· To return to normal operation,  
press REGISTER.  
· To make additional button  
assignments, press asterisk  
(*). This returns you to the  
menu mode main menu.  
· Unlit indicates an unassigned  
button.  
2. Press the button to which you  
want to assign the network  
feature.  
This completes programming of  
CAs. If you have programmed  
your SPID, correctly completed  
this procedure and your ISDN line  
is properly plugged in you should  
now be ready to place and receive  
voice calls. If you encounter  
problems , review these items for  
accuracy.  
You can press any unlit or green  
multifunction button. If you  
press a red button, the display  
shows the message INVALID  
SELECTION, and the set waits for  
you to press a valid button.  
· If you press a green button,  
the display shows the current  
feature number assigned to  
that multifunction button.  
You can either enter a new  
feature number to replace the  
current number or cancel the  
current number.  
Selection 2: Feature  
Activator  
1. Press 2 and ENTER. This screen  
appears:  
FEATURE ACTIVATOR MODE  
SELECT ASSIGN KEY  
· If you select an unlit button,  
the screen looks like this:  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
FEATURE ACTIVATOR MODE  
Page B-13  
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SRS-2100 Installation (  
Appendix B  
4. With your Feature Activator  
assignment complete, you have  
these choices:  
FA=  
(XX)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
· To assign another FA, press  
the desired button and repeat  
steps 2 and 3.  
XX is the number of the  
multifunction button you pressed.  
If you pressed a green-lit button,  
the current feature number  
appears after FA=. The new  
number you enter replaces this  
number.  
· To return to normal operation,  
press REGISTER.  
· To make additional button  
assignments, press asterisk  
(*). This returns you to the  
menu mode main menu.  
3. You now have two choices:  
This completes programming of  
FAs. If you encounter problems  
accessing features, review these  
items for accuracy and check with  
your service provider.  
· To add or change the feature  
assignment, enter the feature  
number you received from the  
telephone comp any and then  
press ENTER.  
Caution: If you manually  
reassign the CONFERENCE  
button, conference may not  
work in all cases. If you wish to  
reassign this button, talk to  
your System Administrator or  
service provider.  
· To cancel the feature  
assignment, press CLEAR  
(softkey 3) and then press  
ENTER.  
The final screen looks like this:  
FA=XX  
(XX)  
COMPLETED  
Selection 3: Directory  
Number  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
Your NISDN SRS-2100's first  
button is set at the factory as  
CA=1. If you subscribe to EKTS  
or Basic ISDN on a DMS NI1,  
reset the first button on your  
primary Directory Number  
DN=NNXXXXX or  
REGISTER  
If you canceled the current  
assignment, no numbers appear  
after FA= and the button  
indicator goes dark.  
DN=NPANNXXXXX (area code  
and number).  
Page B-14  
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Appendix B  
( SRS-2100 Installation  
· Green indicates a button  
already assigned to a  
Directory Number.  
1. Press 1 and ENTER. This screen  
appears:  
· Red indicates a button already  
assigned to a network feature  
or to a local feature such as  
one-touch.  
CALL APPEARANCE REGISTRATION  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
· Unlit indicates an unassigned  
button.  
ENTER  
NEXT  
CLEAR  
REGISTER  
The first button lower left, lights  
green. This is the factory default  
CA=1.  
4. Press the button to which you  
want to assign the Directory  
Number.  
2. Press button 1.  
You can press any unlit or green  
multifunction button. If you  
press a red button, the display  
shows the message INVALID  
SELECTION and the set waits for  
you to press a valid button.  
3. Press CLEAR (softkey 3),  
ENTER (softkey 1). The green  
call button will extinguish.  
This screen appears:  
CALL APPEARANCE REGISTRATION  
· If you press a green button,  
the display shows the current  
Directory Number assigned to  
that multifunction button.  
You can either enter a new  
Directory Number to replace  
the current number or cancel  
the current number.  
CA=  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
Now that you have cleared CA=1  
from your first call button, you are  
ready to program Directory  
Numbers.  
· If you press an unlit button,  
the screen looks like this:  
If COMPLETED still appears on  
the display, press keypad *, 10,  
ENTER (softkey 1), 3, ENTER.  
DIRECTORY NUMBER MODE  
DN=  
(XX)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
The set's indicators show button  
status as follows:  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page B-15  
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SRS-2100 Installation (  
Appendix B  
· To assign another DN button,  
press the desired button and  
repeat steps 4 and 5.  
XX is the number of the  
multifunction button you pressed.  
If you pressed a green-lit button,  
the current Directory Number  
appears after DN=. The new  
number you enter replaces this  
number.  
· To return to normal operation,  
press REGISTER.  
· To make additional button  
assignments, press any red-lit  
button and then press asterisk  
(*). This returns you to the  
menu mode main menu.  
5. You now have two choices:  
· To add or change the DN  
assignment, enter the  
Directory Number and then  
press ENTER.  
· To cancel a DN assignment,  
press CLEAR (softkey 3) and  
then press ENTER.  
This completes the programming  
of Directory Numbers. If you  
have programmed your SPID  
correctly, completed this  
The final screen looks like this:  
procedure, and your ISDN line is  
properly plugged in, you should  
now be ready to place and receive  
voice calls. If you encounter  
problems, review these  
DN=XXXXXXX  
COMPLETED  
(XX)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
procedures for accuracy.  
REGISTER  
If you canceled the current  
assignment, no numbers appear  
after DN= and the button  
indicator goes dark.  
Selection 4: Intercom/Group  
Intercom  
Press 4 and ENTER. This screen  
appears:  
Note: If you are assigning  
multifunction button 1, you  
must enter the set's primary  
Directory Number.  
ICM/GIC MODE  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
6. With your Directory Number  
assignment complete, you have  
these choices:  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page B-16  
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Appendix B  
( SRS-2100 Installation  
ENTER  
NEXT  
CLEAR  
From this point, you may assign  
Intercom and Group Intercom  
keys using the same process used  
for Call Appearances.  
REGISTER  
4. Press ENTER. The selected  
button's LED turns green.  
CONFKEY = 30  
FA =  
Selection 5: Conference  
30  
COMPLETED  
It is necessary to assign the  
conference feature to a key using  
the following process.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
Note: This step is not necessary  
if CONFERENCE is assigned to  
Button 30, using Feature  
Activator 30 or 60.  
Selection 6: Transfer Key  
1. Assign CONFERENCE as you  
would any feature activator.  
Note: This step is not necessary  
if TRANSFER is assigned to  
Button 32, using Feature  
Activator 32 or 61.  
2. In the KEY ATTR MODE, press  
5, CONFERENCE, then press  
ENTER:  
1. To manually assign the Transfer  
key for your SRS-2100, press 6,  
ENTER to view the following  
display:  
CONF APPEARANCE  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Press selected CONFERENCE  
button. This screen appears:  
CONFKEY = (XX)  
FA =  
(XX)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
Page B-17  
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SRS-2100 Installation (  
Appendix B  
Note: The SRS-2100 supports  
certain new capabilities of  
National ISDN 97/98. If you  
wish to assign the following  
features, the necessary steps  
are shown below. The SRS-2100  
will operate using default  
values, if you do not make  
assignments.  
TRANSFER REGISTRATION  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
2. Press the Multi-assign key #32  
(labeled TRANSFER), and the  
following display is shown.  
TRANSFER REGISTRATION  
TRANS KEY = (32)  
FA=61  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Press ENTER.  
TRANSFER REGISTRATION  
TRANS KEY = (32)  
COMPLETED  
FA=61  
ENTER  
NEXT  
CLEAR  
REGISTER  
Note: If the user selects a key  
that cannot be used for  
Transfer, the following display  
is shown:  
TRANSFER REGISTRATION  
SELECT ASSIGN KEY  
INVALID SELECTION  
ENTER  
NEXT  
CLEAR  
REGISTER  
Page B-18  
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Appendix B  
( SRS-2100 Installation  
Selection 7: Originating DN  
The first step is to designate the  
CA or Directory Number that you  
will typically use for outgoing  
calls. This is called the  
The SRS-2100 supports new ISDN  
features that allow you to  
designate lines for originating or  
receiving calls. This feature  
works with a complementary  
switch feature that you can order  
from your telephone company. It  
is called Call Appearance  
Reservation. For these features  
to work properly, both the SRS-  
2100 and the switch must be  
properly configured.  
Originating DN. If you do not  
subscribe to Call Appearance  
Reservation, you do not need to  
follow the steps in Selection 7 or  
Selection 8.  
1. To manually assign the  
Originating Directory Number  
key for your SRS-2100, press 7,  
ENTER to view the following  
display:  
The categories, described as “call  
appearance reservation status”  
that you may select are listed  
below.  
ORIGINATING DN REGISTRATION  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
Originating only: allows certain  
Directory numbers or call  
appearances of Directory  
Numbers to be used for  
outgoing calls only.  
REGISTER  
2. Press the selected Multi-assign  
key.  
ORIGINATING DN REGISTRATION (1)  
ORIGINATING DN = ON  
Terminating only: allows certain  
Directory numbers or call  
appearances of Directory  
Numbers to be used for  
incoming calls only.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
Originating only/Priority  
Incoming only: allows certain  
Directory numbers or call  
appearances of Directory  
Numbers to be used for  
outgoing calls and for  
3. Press ENTER. The following  
display is shown. You have the  
option to turn the selected key  
ON or OFF.  
incoming priority calls only.  
ORIGINATING DN – SELECT ITEM (1-2)  
Non-reserved: may be assigned  
to lines that have no  
1:ON  
2:OFF  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
reservation status.  
Page B-19  
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SRS-2100 Installation (  
Appendix B  
ENTER  
NEXT  
CLEAR  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
REGISTER  
ENTER  
NEXT  
CLEAR  
REGISTER  
4. Press 1 or 2 to change the  
current status, or press ENTER  
to accept the current status.  
2. Press the selected Multi-assign  
key.  
ORIGINATING DN REGISTRATION (1)  
ORIGINATING DN=ON  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
Note: If an invalid key is selected  
for the originating Directory  
Number, the following display is  
shown.  
ORIGINATING DN REGISTRATION (XX)  
SELECT ASSIGN KEY  
INVALID SELECTION  
ENTER  
NEXT  
CLEAR  
REGISTER  
Selection 8: Call Appearance  
Reservation  
If you have subscribed to Call  
Appearance reservation on your  
ISDN line, it is necessary to  
assign a reservation status to  
each CA that is subscribed.  
1. To manually assign the Call  
Appearance Reservation key for  
your SRS-2100, press 8, ENTER  
to view the following display:  
CA RESERVATION REGISTRATION  
SELECT ASSIGN KEY  
Page B-20  
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Appendix B  
( SRS-2100 Installation  
CA RESERVATION REGISTRATION (1)  
CA RESERVATION=XXX  
Note: The SRS-2100 supports  
certain new capabilities of  
National ISDN 97/98. If you  
wish to assign the following  
features, the necessary steps  
are shown below. The SRS-2100  
will operate using default  
values, if you do not make  
assignments.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Press ENTER to view the  
options display for changes.  
CA RESERVATION – SELECT ITEM (1-4)  
Selection 9: Designated Call  
Appearance  
1:TRM  
2:ORG  
4:OFF  
3:ORGIP  
ENTER  
NEXT  
CLEAR  
In Selection 5 and Selection 6,  
you assigned CONFERENCE and  
TRANSFER. The SRS-2100  
automatically selects the call  
button you want to use for the  
third connection of a conference  
or transfer. This button is called  
the Designated Call Appearance  
(DCA).  
REGISTER  
4. Press the number for the new  
selection, then ENTER.  
Note: XXX may be:  
TRM  
ORG  
Terminating only  
Originating only  
Originating and  
Priority Incoming only  
Non reserved  
ORGIP  
If you do not assign a DCA, the  
SRS-2100 will automatically select  
a default call button.  
OFF  
CA RESERVATION REGISTRATION (1)  
CA RESERVATION=XXX  
COMPLETED  
1. To manually assign the  
Designated Call Appearance  
key for your SRS-2100, press 9,  
ENTER to view the following  
display:  
ENTER  
NEXT  
CLEAR  
REGISTER  
Note: If an invalid key is selected,  
the following display is shown  
DESIGNATED CA REGISTRATION  
SELECT ASSIGN KEY  
ORIGINATING DN REGISTRATION (XX)  
SELECT ASSIGN KEY  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
INVALID SELECTION  
ENTER  
NEXT  
CLEAR  
ENTER  
NEXT  
CLEAR  
REGISTER  
REGISTER  
Page B-21  
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SRS-2100 Installation (  
Appendix B  
2. Press the selected Multi-assign  
key.  
DESIGNATED CA REGISTRATION (1)  
DESIGNATED CA = ON  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
3. Press ENTER. The following  
display is shown. You have the  
option to turn the selected key  
ON or OFF.  
DESIGNATED CA – SELECT ITEM (1-2)  
1:ON  
2:OFF  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . .  
ENTER  
NEXT  
CLEAR  
REGISTER  
4. Press 1 or 2 to change the  
current status, or press ENTER  
to accept the current status.  
DESIGNATED CA REGISTRATION (1)  
DESIGNATED CA=ON  
COMPLETED  
ENTER  
NEXT  
CLEAR  
REGISTER  
Note: If an invalid key is selected  
for the Designated Call  
Appearance, the following  
display is shown.  
DESIGNATED CA REGISTRATION (XX)  
SELECT ASSIGN KEY  
INVALID SELECTION  
Page B-22  
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Appendix B  
( SRS-2100 Installation  
PROGRAMMING AND  
LABELING THE SET  
ENTER  
NEXT  
CLEAR  
REGISTER  
Refer to Chapter 3 for procedures  
to:  
· Enable headset use and turn off  
handsfree mode, if desired.  
· Set operating parameters such  
as ringer volume and tone.  
· Program the calendar/clock and  
other local features.  
To label the buttons on the set,  
you must first remove the plastic  
cover over the front panel. Lift  
the plastic cover from the right  
side (the side opposite the  
handset).  
Below the cover is a template.  
Write button labels on this  
template to show the directory  
numbers or features assigned to  
each button. Then lay the  
template back on the front panel.  
To reinsert the cover, fit the tabs  
into the slots at the left side of the  
panel and work the cover down  
over the buttons.  
Fujitsu has developed a  
DOS/Windows and a Macintosh  
application file using Microsoft  
EXCEL 4.0 and Excel 5.0 to assist  
you in printing the templates.  
These files are available for no  
charge via our World Wide Web  
site at http://www.fnc.fujitsu.com.  
Page B-23  
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SRS-2100 Installation (  
Appendix B  
For use with the printing  
NT1 Settings  
application, Fujitsu has included  
two laser printer compatible paper  
template with the SRS-2100 User’s  
Guide. As an alternative, you  
may print, type, or write in the  
needed designation on the  
template. Additional templates  
may be purchased from your  
distributor or from Fujitsu.  
Termination  
Many NT1's have settings  
available to turn Termination ON  
or OFF. If the setting is ON they  
may also have settings to select  
either 50 or 100 Ohms.  
Sometimes these settings are  
accomplished via switches, other  
times they are done with jumpers.  
Do not separate the two 2100  
templates or remove the margin  
material before printing.  
Follow the NT1 manufacturer  
instructions to set the  
Termination to ON or OFF as  
needed.  
All other loose materials must be  
removed before placing the  
template in the laser printer.  
Failure to remove loose materials  
may result in a paper jam in the  
printer. Templates are fed via the  
manual feed tray.  
Timing  
NT1's also have a timing setting  
with the options FIXED or  
ADAPTIVE. On some NT1's the  
options may be labeled PB or  
PTP. PB is equivalent to FIXED  
and PTP is equivalent to  
Please address questions about  
the program to FNC TAC, at 1-  
800-228-ISDN.  
ADAPTIVE. Timing settings in  
the following discussions are  
based on NT1 manufacturer  
recommendations.  
Fujitsu Terminal Equipment  
Termination Resistors (TR)  
Fujitsu ISDN phones have a  
Terminating Resistor (TR) switch  
on the back of the set. The  
options are ON and OFF.  
Fujitsu TR's are equivalent to 100  
Ohms in the ON position. Refer  
to the following discussions for  
TR setting recommendations.  
Single Unit Installations  
Page B-24  
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Appendix B  
( SRS-2100 Installation  
The maximum distance between  
the NT1 and the ISDN Terminal  
Equipment is 3000 feet in a single  
unit installation. The TR switch  
on the Terminal Equipment  
Two Unit Installations  
Bridging at the NT1 – Distance  
Between NT1 and Units is Greater  
Than 250 ft.  
should be ON. The TR switches  
on the NT1 should be set at On at  
100 Ohms. NT1 timing should be  
set to ADAPTIVE (or PTP).  
The overall maximum length of the  
cable is 1600 ft. The TR switches  
on both Terminal Equipment  
Units should be ON. The TR  
switched on the NT1 should be  
set to OFF. NT1 timing switches  
(if present) should be set to  
FIXED or (PB) when the distance  
between the NT1 and the  
Terminal Equipment is 400 ft or  
less for level 3 wire, or 600 ft for  
level 5 wire. Longer loops require  
ADAPTIVE (or PTP).  
NT1 (TR = 100 Ohms)  
Terminal Equipment (TR = ON  
Two Unit Installations  
Bridging at the NT1 – Maximum  
Distance Between NT1 and Units  
is 250 ft.  
NT1 (TR = OFF)  
The overall maximum length of the  
cable is 1600 ft. The TR switch on  
both Terminal Equipment Units  
should be OFF. The TR switches  
on the NT1 should be set to ON  
at 50 Ohms. NT1 timing switches  
(if present) should be set to  
FIXED or (PB).  
Terminal Equipment (TR = ON)  
Terminal Equipment (TR = ON)  
Multiple Unit Installations –  
Bridging at the NT1  
The overall maximum length of the  
cable is 1600 ft. The TR switch on  
the Terminal Equipment farthest  
from the NT1 should be ON. The  
TR switches on all other Terminal  
Equipment should be OFF. The  
TR switches on the NT1 should  
be set to ON at 100 Ohms. NT1  
timing switches (if present)  
should be set to ADAPTIVE (or  
PTP).  
NT1 (TR = 50 Ohms)  
Terminal Equipment (TR = OFF)  
Terminal Equipment (TR = OFF)  
NT1 (TR = ON 100 Ohms)  
Terminal Equipment (TR = OFF)  
Terminal Equipment (TR = OFF)  
Terminal Equipment (TR = ON)  
Page B-25  
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SRS-2100 Installation (  
Appendix B  
System Administrator’s Reference  
Feature Activator and Button Placement  
Subscribed Feature  
Assigned FA/FI  
SRS-2100 Button  
3 way conference  
FA 30/FI 30  
FA 60/FI 60  
FA 31/FI 31  
FA 62/FI 62  
FA 32/FI 32  
FA 61/FI 61  
FA 63/FI 63  
FA XX/FI XX  
FA 59/FI 59  
FA XX/FI XX  
FA 58/FI 58  
FA XX/FI XX  
FA 57/FI 57  
30  
30  
31  
31  
32  
32  
Drop  
Transfer  
Message Waiting  
Bridge Call Exclusion  
Message waiting LED  
XX  
29  
XX  
28  
XX  
27  
Privacy (Bridged Call  
Exclusion)  
Call Forwarding  
Variable  
Notes  
Page B-26  
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Appendix B  
( SRS-2100 Installation  
Notes  
Page B-27  
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SRS-2100 Installation (  
Appendix B  
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Appendix B  
( SRS-2100 Installation  
D-Channel TEI......................................................................................................B-3  
Installation............................................................................................................B-1  
Installation Diagrams ..........................................................................................B-2  
Key Attribute Configuration..............................................................................B-8  
Key-Attr procedures ...........................................................................................B-7  
Network connection............................................................................................B-3  
Network data ........................................................................................................B-6  
Physical Installation............................................................................................B-2  
Programming and labeling the set...................................................................B-19  
SPID.......................................................................................................................B-3  
Terminal resistors ..............................................................................................B-19  
Page B-29  
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Appendix C  
( SRS-2100 Testing  
1. Unplug the ISDN line from the  
LINE jack or the power plug  
from the 40 V DC jack if you are  
using the DC power supply.  
APPENDIX C  
TESTING  
2. Press and hold down both 1 and  
3 on the numeric keypad as you  
reapply power. Keep them  
down until the automatic LED  
test begins.  
The SRS-2100 has a self-test  
mode that performs the following  
tests:  
·
·
·
·
·
·
LED test  
Key test  
Tone test  
LCD test  
Memory tests  
NT1 line test  
The LED test is described in the  
next section. While the test is  
running, this screen is displayed:  
SELF TEST EXECUTING (LED)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
5:20 PM Tuesday January 4  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
UNA-LIST DATA  
CLEAR  
DIR-LIST  
. . . .  
Service  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
1
2
3
4
Standard Softkey Layout  
When the LED test is complete,  
this screen appears:  
(The DATA softkey label appears  
only if you have a voice/data  
terminal.)  
SELF TEST EXECUTING (KEY TEST)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
Note: Softkey 1 also serves as  
the ENTER key (for entering  
information as indicated in this  
User's Guide).  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
SOFT1 SOFT2 SOFT3 SOFT4  
The set cannot originate or  
ENTERING TEST MODE  
receive a call during the self-test.  
To enter test mode, follow these  
steps:  
You exit test mode by removing  
power and then reapplying it.  
PERFORMING TESTS  
Page C-1  
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SRS-2100 Testing (  
Appendix C  
· Press 5 to start the Program  
and Loop switch test (with  
optional data terminal adapter  
only).  
The following sections summarize  
the self-tests that you can  
perform on the SRS-2100 Digital  
Set.  
LED Test  
These tests are described in the  
sections below. Tests 1, 2, 3, and  
5 can be started and interrupted at  
will to change the test under way,  
but test 4 cannot be interrupted  
by pressing any key.  
The LED test is done first  
automatically. It turns all but the  
data LEDs red for one second, off  
for one second, green for one  
second (except MSG), and finally  
off again. Observe the LEDs for  
malfunctions.  
Key Test  
When the LED test is complete,  
you can start any of these tests:  
Pressing any button other than 1  
through 5 sounds its associated  
confirmation or DTMF tone, turns  
its LED red (if it has one), and  
displays the following information  
on the LCD:  
· Press 1 to start the Tone test.  
· Press 2 or 3 to start the LCD  
tests.  
· Press 4 to start the  
Memory/Line test.  
This information is  
With the range and  
For the keys:  
displayed:  
meaning shown here:  
Soft keys  
SOFTWARE Key X  
X=1:SOFT1 2:SOFT2  
3:SOFT3 4:SOFT4  
Service key  
SERVICE  
Service key  
Multifunction buttons  
MULTIASSIGN KEY nn nn: 1 to 30 (key no.)  
Fixed function buttons FUNCTION KEY 1  
FUNCTION KEY 2  
DROP1  
TRANSFER1  
HOLD  
FUNCTION KEY 3  
FUNCTION KEY 4  
FUNCTION KEY 5  
CONFERENCE1  
REDIAL  
FUNCTION KEY 6  
SPEAKER  
1 Recommended user assignment  
DTMF keypad keys  
TEN KEY X  
X=(5), 6, 7, 8, 9, 0, #,  
and *  
Page C-2  
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Appendix C  
( SRS-2100 Testing  
(DTMF keys 1, 2, 3, 4, and 5 (with data terminal adapter installed) are  
reserved for test selection and not displayed on the LCD.)  
Tone Test  
When you press the 3 on the  
DTMF keypad, the LCD displays  
the first set of display characters  
supported by the set. Press 3  
again to display the rest of the  
supported display characters.  
When you press 1 on the DTMF  
keypad, the speaker sounds a  
Ringer Tone. If you pick up the  
handset, the ringing stops and a  
Busy tone is sent to the handset.  
To exit from either test, press any  
multifunction key, softkey, or  
DTMF key.  
The LCD shows the following  
display:  
SELF TEST EXECUTING (TONE)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
Memory Tests  
Pressing 4 on the numeric keypad  
starts an automatic sequence of  
tests, performing memory and line  
tests in order.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
SOFT1 SOFT2 SOFT3 SOFT4  
To exit from the test, press any  
multifunction key, softkey, or  
DTMF key.  
The first of these tests writes to  
and reads from all RAM locations.  
If any error is detected, the test  
sequence stops at that point and  
reports by displaying an error  
code on the display; for example:  
LCD Test  
When you press the 2 on the  
DTMF keypad, the LCD displays  
a pattern of dark characters.  
Missing dots, if any, will be  
evident.  
SELF TEST EXECUTING (MEMORY/LINE  
TEST)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
S/M ERROR CODE (06)  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
(06) is only one example. Other  
codes may appear in its place if  
different errors are discovered.  
Page C-3  
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SRS-2100 Testing (  
Appendix C  
Any error code display reflects an  
error condition to be handled by  
your System Administrator.  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
No other test requests are allowed  
during this test. If any error is  
detected, the test sequence stops  
at that point and reports by  
displaying an error code.  
When the RAM test terminates  
successfully, the Digital Set goes  
immediately to the ROM access  
test. Upon detection of an error,  
the sequence stops and an error  
code is displayed.  
When the ROM access test  
terminates successfully, the DTE  
interface circuit test starts  
automatically on sets that have  
the optional data terminal adapter.  
An error in this test is reported by  
an error code in the LCD display.  
When the DTE test terminates  
successfully, the NT line test  
starts automatically. An error in  
this test is reported by an error  
code in the LCD display.  
If all tests terminate successfully,  
the following display shows on  
the LCD:  
SELF TEST (MEMORY/LINE)  
VOICE & DATA ALL GOOD  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
Page C-4  
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Appendix C  
( SRS-2100 Testing  
Program and Loop Switch  
Test  
Pressing the Program switch on  
the back of the set changes  
PROG RAM: OFF to PROG  
RAM: ON. Pressing the Loop  
switch changes LOOP: NOR to  
LOOP: TEST. See your Data  
User's Guide for the function of  
these switches.  
If your SRS-2100 has the optional  
data terminal adapter, pressing 5  
displays the status of the Program  
(PRG) and Loop switches that are  
a part of the TA. The display  
looks like this:  
Exiting Test Mode  
SELF TEST EXECUTING (PROGRAM SW/LOOP  
SW)  
To exit test mode, remove power  
and reapply it.  
PROG RAM: OFFLOOP:NOR  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . .  
Table C-1 Self-Test Result Codes  
Test Result  
Display Message  
S/M ERROR CODE (01)  
S/M ERROR CODE (02)  
S/M ERROR CODE (03)  
S/M ERROR CODE (04)  
SMCM, RAM, ROM test failed.  
Line SIU test failed.  
Line SIU test timed out.  
Line NT test failed; message received  
does not match message sent.  
Line NT test timed out.  
S/M ERROR CODE (05)  
Page C-5  
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SRS-2100 Testing (  
Appendix C  
Line NT test failed; no response  
S/M ERROR CODE (06)  
received.  
S/M ERROR CODE (07)  
S/M ERROR CODE (07)  
SMCM test timed out.  
SMCM, RCM test timed out.  
RCM (02)  
RCM ERROR CODE (01)  
RCM ERROR CODE (02)  
VOICE ALL GOOD  
RCM RAM test failed.  
RCM test timed out.  
All tests passed.  
VOICE & DATA ALL GOOD  
All tests passed (with terminal  
adapter).  
Page C-6  
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Appendix C  
( SRS-2100 Testing  
Notes  
Page C-7  
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SRS-2100 Testing (  
Key Test Table C-2  
Appendix C  
LCD Test  
LED Test  
C-3  
C-2  
Memory Tests C-3  
Program and Loop Switch Test  
Self-Test Result Code Table  
C-4  
C-5  
Test Mode  
Tone Test  
C-1  
C-3  
Page C-8  
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Appendix D  
( SRS-2100 Call Identification Displays  
APPENDIX D  
ISDN CALL IDENTIFICATION (ICI) DISPLAYS  
ACB(*)...................... Automatic callback  
Brg(*)........................ Call barged in on  
CFA(*)...................... Call forwarding all calls  
CFB(*)....................... Call forwarded because busy  
CFN(*)....................... Call forwarded because no answer  
DCDL(*).................... Direct connect line  
Emr(*)........................ Emergency call  
Err(*).......................... Error  
FXn(*)....................... Foreign exchange trunk, where n = 1 to 8  
Hld(*)........................ Call on hold  
Icm(*)........................ Intercom call  
InI(*).......................... Incoming call internal  
InX(*)........................ Incoming call external  
LNn(*)....................... Listed directory number, where n = 1 to 8  
OnL(*)....................... On another line call; unanswered call forwarded  
because called party was on another CA  
OuI(*)........................ Outgoing call internal  
OuX(*)...................... Outgoing call external  
Pck(*)........................ Call picked up  
PNw(*)...................... Private network  
Pri(*).......................... Priority call  
RbQ(*)....................... Ringback queuing call  
Spl(*)......................... Split  
Tin(*)......................... Tie trunk n, where n = 1 to 8  
WTn(*)..................... WATS band n, where n = 1 to 5  
(*) An asterisk in the display means this call's Directory Number  
appearance is shared with another ISDN station, at which this Directory  
Number is primary. The primary user of this Directory Number may be  
busy on another call that you do not see on this station.  
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SRS-2100 Call Identification Displays (  
Appendix D  
Notes  
Page D-2  
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Appendix D  
( SRS-2100 Call Identification Displays  
D-1  
Call Identification Displays  
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Appendix E  
( SRS-2100 Error Messages  
APPENDIX E  
ERROR MESSAGES  
Various messages are displayed to describe connection or command  
status. Tables E-1 (circuit-switched) and E-2 (packet-switched) show  
connection status messages.  
Table E-1  
Connection Status MessagesBCS (Circuit-Switched)  
Cause #  
Message Displayed  
Description  
001  
002  
003  
006  
INVALID NUMBER.................... Unassigned number  
NO ROUTE.................................. No route to specific network  
NO ROUTE.................................. No route to destination  
CHANNEL UNACCEPTABLE... Not acceptable for use by  
switch  
016  
017  
018  
019  
021  
022  
....................................................... Normal; clearing  
BUSY............................................. Called user busy  
NOT ANSWERED ....................... Called user not responding  
NOT ACCEPTED ........................ User alerted; no answer  
CALL REJECTED ........................ Call rejected  
NUMBER CHANGED ................ Number called has been  
changed  
026  
027  
028  
NOT SELECTED.......................... Non-selected user clearing  
OUT OF ORDER ......................... Destination out or order  
INVALID NUMBER.................... Format invalid or number  
incomplete  
029  
030  
031  
034  
035  
FACILITY REJECTED ................ Requested facility rejected  
....................................................... Response to station inquiry  
....................................................... Normal; unspecified  
B-CHANNEL BUSY .................... No B-channel available  
....................................................... Call queued  
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( SRS-2100 Error Messages  
Table E-1 Connection Status Messages (continued)  
Message Displayed Description  
Appendix E  
Cause #  
038  
OUT OF ORDER..........................Network out of order  
........................................................Temporary failure  
NETWORK BUSY........................Network congested  
ACCESS INFORMATION...........User information discarded  
DISCARDED  
041  
042  
043  
044  
047  
050  
REQUESTED CHANNEL............Exclusive channel cannot  
NOT AVAILABLE .......................be used  
RESOURCE UNAVAILABLE, ....Downloading facility not  
UNSPECIFIED ..............................available  
FACILITY N/A .............................Requested facility not  
........................................................subscribed  
051  
052  
053  
054  
057  
SERVICE NG.................................Service request incompatible  
........................................................Outgoing calls barred  
SERVICE NG.................................Service operation violated  
CALLED BARRED.......................Incoming calls barred  
BEARER TYPE NOT ...................  
AUTHORIZED  
058  
063  
065  
066  
069  
079  
BEARER TYPE NOT ...................Bearer capability not  
PRESENTLY AVAILABLE..........presently available; try again  
........................................................Service or option not  
........................................................available  
BEARER TYPE NG......................Bearer service not  
........................................................implemented  
........................................................Channel type not  
........................................................implemented  
REQUESTED FACILITY.............Network cannot support  
NOT IMPLEMENTED ................requested facility  
........................................................Service or option not  
........................................................implemented, unspecified  
Page E-2  
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Appendix E  
( SRS-2100 Error Messages  
Table E-1 Connection Status Messages (continued)  
Cause #  
Message Displayed  
INVALID CALL .......................... Call reference not  
REFERENCE VALUE currently in use  
Description  
081  
082  
....................................................... Identified channel does not  
exist  
085  
088  
091  
INVALID NUMBER.................... Invalid digit value for number  
INCOMPATIBLE ........................ Incompatible destination  
....................................................... Transit network does not  
exist  
096  
097  
MANDATORY INFORMATION  
ELEMENT IS MISSING  
MESSAGE TYPE ........................ Message not recognized by  
NON-EXISTENT OR NOT  
IMPLEMENTED  
switch  
099  
INFORMATION ELEMENT...... Message not recognized by  
NON-EXISTENT OR NOT  
IMPLEMENTED  
switch  
100  
101  
102  
INVALID INFORMATION ....... Coding structure not  
ELEMENT CONTENTS  
MESSAGE NOT COMPATIBLE  
WITH CALL STATE  
implemented  
RECOVERY ON TIMER ............ Procedure underway due to  
EXPIRY timer expiration  
111  
127  
....................................................... Protocol error, unspecified  
INTERWORKING, ..................... Message meaning unknown  
UNSPECIFIED  
to switch  
Page E-3  
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( SRS-2100 Error Messages  
Appendix E  
Table E-2  
Connection Status MessagesDPS (Packet Switched)  
Display format  
Description  
DATA CLR DTE......................DTE disconnected  
DATA CLR OCC......................Number busy  
DATA CLR DER ......................Out of order  
DATA CLR RPE.......................Remote procedure error  
DATA CLR RNA .....................Reverse charging not accepted  
DATA CLR NA ........................Incompatible destination  
DATA CLR INV.......................Invalid facility request  
DATA CLR ERR.......................Local procedure error  
DATA CLR NC.........................Network congestion  
DATA CLR NP.........................Number error  
Each command reports its successful or unsuccessful execution. Errors  
usually result in a display of the word ERROR or ERR INC.  
This error reporting also applies to the offline commands for setting  
terminal adapter parameter defaults. These defaults can be stored in a set  
of profiles, and you can choose which profile to apply to a port when  
making your data call.  
The offline commands for these purposes are described in the Data  
User's Guide, along with each command's response and related messages.  
Page E-4  
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Appendix E  
( SRS-2100 Error Messages  
Table E-3 National Standardized Cause Values  
Cause # Message Displayed  
Description  
004  
VACANT CODE...........................................Unused area or central  
`
office code  
008  
009  
010  
011  
PREFIX 0 DIALED IN ERROR  
PREFIX 1 DIALED IN ERROR  
PREFIX 1 NOT DIALED  
EXCESSIVE DIGITS RECEIVED,................Switch has truncated  
CALL IS PROCEEDING  
excessive digits and call  
is proceeding  
051  
CALL TYPE INCOMPATIBLE WITH  
SERVICE REQUEST  
053  
101  
SERVICE OPERATION VIOLATED  
PROTOCOL ERROR, THRESHOLD .........Call cleared due to  
EXCEEDED  
excessive protocol  
errors  
Page E-5  
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( SRS-2100 Error Messages  
Table E-4 Network Specific Cause Values  
Cause # Message Displayed Description  
Appendix E  
008  
CALL IS PROCEEDING...............................Call cannot be cleared  
due to other users  
013  
028  
SERVICE DENIED  
SPECIAL INTERCEPT  
ANNOUNCEMENT  
029  
030  
031  
SPECIAL INTERCEPT ................................Announcement that  
ANNOUNCEMENT: UNDEFINED  
CODE  
access code is not  
defined  
SPECIAL INTERCEPT ................................Announcement that  
ANNOUNCEMENT: NUMBER  
UNASSIGNED  
number is unassigned  
SPECIAL INTERCEPT ................................Announcement that  
ANNOUNCEMENT: CALL  
BLOCKED DUE TO GROUP  
RESTRICTION  
call is blocked due to  
group restriction  
090  
091  
101  
SEGMENTATION ERROR .........................Parameter downloading  
message error  
REASSEMBLY ERROR...............................Parameter downloading  
error  
PROTOCOL ERROR, THRESHOLD .........Call cleared due to  
EXCEEDED  
excessive protocol  
errors  
Page E-6  
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Appendix E  
( SRS-2100 Error Messages  
Connection Status Messages - BCS.................................................................E-1  
Connection Status Messages - DPS.................................................................E-4  
National Standardized Cause Values ................................................................E-5  
Network Specific Cause Values .........................................................................E-6  
Page E-7  
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Appendix F  
( SRS-2100 Q.931 Logging Codes  
NORMAL FORMAT IN  
HISTORY MODE  
APPENDIX F  
The normal format of the History  
INTERPRETING Q.931  
MESSAGE LOGGING  
CODES  
mode shows abbreviated  
information. An abbreviated  
message and call status code are  
displayed for transmission and  
reception messages. The  
information element codes,  
selected Directory Number value,  
and call status code are not  
shown.  
With Q.931 message logging, you  
can view messages in History  
mode in two different formats:  
· Normal format  
· Hexadecimal format  
The screens below are examples  
of messages in the normal format  
of History mode. Note that line 4  
of the displays shows the names  
of softkey functions specific to  
History mode. Use the softkey  
ROLL-DOWN to see additional  
messages (move from screen 1 to  
screen 2) and ROLL-UP to  
This appendix describes these  
two formats in detail, showing  
what messages look like in each.  
At the back of this appendix you'll  
find three tables explaining the  
codes and abbreviations used in  
the messages.  
backtrack to previous messages  
(move from screen 2 to screen 1).  
The softkey HEX switches the  
display to hexadecimal format,  
and EXIT leaves History mode.  
5:20 PM Tuesday January 4  
UNA-LIST DATA  
CLEAR  
DIR-LIST  
Service  
1
2
3
4
Standard Softkey Layout  
>1N>T:SETUP CR:01  
1T>N:ALERTING CR:01  
1T>N:CONNECT CR:01  
(The DATA softkey label appears  
only if you have a voice/data  
terminal.)  
HEX  
EXIT  
ROLL-UP  
ROLL-DOWN  
Note: Softkey 1 also serves as  
the ENTER key (for entering  
information as indicated in this  
User Guide).  
Page F-1  
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SRS-2100 Q.931 Logging Codes (  
Appendix F  
Definitions of the different fields  
shown in the normal format of the  
History mode follow:  
nT>N: Transmission message  
identifier for terminal-to-  
network messages. The  
value n is 1 for voice calls  
and 2 for data calls. This  
identifier is followed by  
the abbreviated message  
and a list of up to six  
related information element  
codes. Table F-1 explains  
the different abbreviated  
messages. Table F-2 lists  
and defines the  
information element codes.  
nN>T: Reception message  
identifier for network-to-  
terminal messages. The  
value n is 1 for voice calls  
and 2 for data calls. This  
identifier is followed by  
the abbreviated message  
and a list of up to six  
related information element  
codes. Table F-1 explains  
the different abbreviated  
messages. Table F-2 lists  
and defines the  
information element codes.  
CR: Call reference number  
Page F-2  
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Appendix F  
( SRS-2100 Q.931 Logging Codes  
HEXADECIMAL FORMAT IN  
HISTORY MODE  
08 01 CR:05 K-SETUP:FD BC:04 03 80 90  
A2 NI:27 01 FC EID:3B 02 F0 80 CON:70  
08 C1 38 35 30 39 33 31 38  
You can use the hexadecimal  
format of History mode to see  
more detailed message  
NORMAL ROLL-UP  
EXIT  
ROLL-DOWN  
information than is displayed in  
the normal format.  
The following information is  
shown:  
The selected Directory Number  
value, call status code, and  
information element codes are  
displayed, as well as the  
abbreviated message and call  
reference number.  
· Transmission or reception  
message identifier. This  
identifier is followed by the  
abbreviated message and a list  
of up to six related information  
element codes. Table F-1  
explains the different  
abbreviated messages. Table  
F-2 lists and defines the  
information element codes.  
In the hexadecimal format, you  
can view only one message at a  
time. To see another message,  
you must press the NORMAL  
softkey to return to normal format,  
use ROLL-UP and ROLL-DOWN  
to display another message on  
the screen, and then press the  
HEX softkey to return to  
· Selected Directory Number  
value  
· Call reference number  
· Call status code. Table F-3  
explains the valid call status  
codes.  
hexadecimal format.  
The screens that follow are an  
example of a message in the  
· Channel identifier (not shown  
in this example). The channel  
identifier, if displayed, shows  
B1, B2, or D, depending on the  
channel used.  
hexadecimal format of History  
mode. Line 4 of the displays  
shows the names of softkey  
functions specific to History  
mode. Use the softkeys ROLL-UP  
and ROLL-DOWN to scroll  
through the lines of the message.  
The softkey NORMAL switches  
the display back to normal format,  
and EXIT leaves History mode.  
Page F-3  
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SRS-2100 Q.931 Logging Codes (  
Appendix F  
Notes  
Page F-4  
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Appendix F  
( SRS-2100 Q.931 Logging Codes  
CODES AND ABBREVIATIONS  
The following three tables explain the abbreviated messages, information  
element codes, and call status codes.  
Table F-1 Message Abbreviations  
Abbreviated message...................... Full Message  
ALERTING....................................... Alerting  
ASSOC.............................................. Associated  
ASSOC-ACK.................................... Associated Acknowledge  
CALL-PROC..................................... Call Proceeding  
CONF................................................. Conference  
CONF-ACK ...................................... Conference Acknowledge  
CONF-REJ......................................... Conference Reject  
CONNECT ........................................ Connect  
CONN-ACK...................................... Connect Acknowledge  
DISC .................................................. Disconnect  
DROP................................................. Drop  
DROP-ACK ...................................... Drop Acknowledge  
DROP-REJ......................................... Drop Reject  
HOLD ................................................ Hold  
HOLD-ACK...................................... Hold Acknowledge  
HOLD-REJ ........................................ Hold Reject  
INFO.................................................. Information  
MAN-INFO ...................................... Management Information  
MIM .................................................. Management Information Messages  
OVERLAP......................................... Overlap Sending  
PROGRESS ....................................... Progress  
RECONNECT ................................... Reconnect  
RECONN-ACK................................. Reconnect Acknowledge  
RECONN-REJ ................................... Reconnect Reject  
REDIRECT ........................................ Redirect  
Page F-5  
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SRS-2100 Q.931 Logging Codes (  
Appendix F  
Table F-1 Message Abbreviations (continued)  
Abbreviated message ......................Full Message  
RELEASE...........................................Release  
REL-COM ..........................................Release Complete  
RESTART..........................................Restart  
REST-ACK........................................Restart Acknowledge  
SETUP................................................Setup  
SETUP-ACK .....................................Setup Acknowledge  
STATUS............................................Status  
STATUS-ENQ ..................................Status Inquiry  
TRANSFER.......................................Transfer  
TRANS-ACK....................................Transfer Acknowledge  
TRANS-REJ ......................................Transfer Reject  
UNSPECIFIED ..................................Unspecified Error  
Page F-6  
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Appendix F  
Table F-2  
( SRS-2100 Q.931 Logging Codes  
Information Element Codes  
Information element code .............. Meaning  
AC...................................................... Adjunct Control  
AT...................................................... Associated Type  
BC ...................................................... Bearer Capability  
CAU................................................... Cause  
CDN................................................... Called Party Number  
CGN ................................................... Calling Party Number  
CID..................................................... Channel Identification  
CR ...................................................... Call Reference  
DC...................................................... Display Control  
DCA................................................... Destination Call Appearance  
DF ...................................................... Display Field  
EI ........................................................ Endpoint Identifier  
ERR.................................................... Element Error  
FA ...................................................... Feature Activation  
FA ...................................................... Feature Indication  
KP ...................................................... Keypad  
KPC.................................................... Keypad Control  
LS ....................................................... Locking Shift  
LLC .................................................... Low Layer Capability  
MIE.................................................... Management  
OCA................................................... Origination Call Appearance  
OCR ................................................... Other Call Reference  
PI........................................................ Progress Indicator  
RI........................................................ Restart Indicator  
SCA ................................................... Selected Call Appearance  
SIG..................................................... Signal  
SWH.................................................. Switchhook  
ST....................................................... Call State  
TC...................................................... Terminal Capabilities  
UC...................................................... User Code  
Page F-7  
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SRS-2100 Q.931 Logging Codes (  
Appendix F  
Table F-3  
Call Status Codes  
Code ...........................Status ............................Meaning  
U00 .............................NULL.............................Null State  
U01 .............................CALL INIT....................Call Initiation  
U02 .............................OVERLAP.....................Overlap Sending  
U03 .............................OUT PROC ...................Outgoing Call Proceeding  
U04 .............................CALL DLVD .................Call Delivered  
U07 .............................CALL RCVD .................Call Received  
U08 .............................CONN REQ ...................Connection Request  
U09 .............................IN PROC........................Incoming Call Proceeding  
U10 .............................ACTIVE.........................Active  
U11 .............................DISC REQ .....................Disconnect Request  
U12 .............................DISC IND......................Disconnect Indication  
U19 .............................REL REQ .......................Release Request  
Page F-8  
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Appendix F  
( SRS-2100 Q.931 Logging Codes  
Notes  
Page F-9  
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SRS-2100 Q.931 Logging Codes (  
Call Status Code Table F-7  
Appendix F  
Information Element Code Table  
Message Abbreviation Table  
F-6  
F-4  
Message Logging Codes - interpretation  
F-1  
Page F-10  
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