Fujitsu Scanner S300M User Manual

Contents  
Introduction .........................................................1  
3.4 Scanning Business Cards using Cardiris ....... 26  
Chapter 4 Troubleshooting ...............................29  
4.1 Troubleshooting Checklist.............................. 29  
4.2 Clearing Paper Jams...................................... 32  
Chapter 5 Daily Care ........................................33  
5.1 Cleaning Materials.......................................... 33  
5.2 Cleaning the ScanSnap Exterior .................... 33  
5.3 Cleaning Inside of the ScanSnap................... 34  
Chapter 6 Consumables ...................................35  
Please read this guide before connecting the scanner to your computer.  
For further details, refer to the "ScanSnap S300M Operator’s Guide"  
included in the supplied ScanSnap Setup CD-ROM.  
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You can send off the scanner image by e-mail or output the scanned image to  
the printer immediately after scanning!  
Without starting applications, you can attach the scanned image to e-mail or make  
copies of the scanned image by outputting it to the printer.  
(*The ScanSnap S300M Scanner does NOT comply with TWAIN or ISIS standards.)  
Manufacturer  
PFU LIMITED  
International Sales Dept., Imaging Business Division, Products Group  
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi, Kanagawa 212-  
8563, Japan  
Phone: (81) (44) 540-4538  
Trademarks  
Apple, Apple logo, Mac, Mac OS, iPhoto and Macintosh are registered trademarks of  
Apple Inc.  
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its  
subsidiaries in the United Sates and other countries.  
ISIS is a registered trademarks of EMC Corporation in the United States.  
PowerPC is a trademark of International Business Machines Corporation in the United  
States, other countries, or both.  
Cardiris is a trademark of I.R.I.S.  
ScanSnap and ScanSnap logo are the trademarks of PFU LIMITED.  
Other product names are the trademarks or registered trademarks of the respective  
companies.  
How Trademarks and Product Names Are Indicated In  
This Manual  
References to operating systems (OS) are indicated as follows:  
Mac OS X v10.1:  
Mac OS X v10.2:  
Mac OS X v10.3:  
Mac OS X v10.4:  
Mac OS X v10.5:  
Mac operating system Version 10.1  
Mac operating system Version 10.2  
Mac operating system Version 10.3  
Mac operating system Version 10.4  
Mac operating system Version 10.5  
Where there is no distinction between the different versions of the above operating  
system, the general term "Mac OS X" is used.  
The screenshots used in this manual are of Mac OS v10.4.  
ATTENTION  
Depending on the operating systems you are using, the screen  
examples and operations may differ from the actual ones.  
ScanSnap S300M Getting Started  
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ScanSnap and the Manuals  
The ScanSnap S300M consists of:  
Component  
Specification  
S300M  
Color image scanner  
ScanSnap Manager  
Cardiris  
ScanSnap's driver to scan and save documents  
Software for recognizing business cards (OCR)  
Following manuals are prepared for you:  
Manual  
Description  
ScanSnap S300M  
Getting Started (This manual)  
Provides basic information to install and use the  
ScanSnap.  
ScanSnap S300M  
Getting Started  
Provides detailed information on how to connect the  
ScanSnap to your computer.  
(Cable Connection)  
ScanSnap S300M  
Operator's Guide  
Provides detailed information about the installation  
of the ScanSnap software and hardware, operation  
of the ScanSnap hardware and ScanSnap Manager.  
Find in: ScanSnap Setup CD-ROM (PDF file)  
Provides detailed information on how to use Cardiris.  
Find in: Cardiris application installation folder  
Cardiris "Read Me.htm"  
Cardiris "User’s Manual.pdf"  
Provides detailed information about the installation  
and operation of Cardiris.  
Find in: Cardiris application installation folder  
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Regulatory Information  
FCC declaration  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instruction manual, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in  
a particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following  
measures:  
• Reorient or relocate the receiving antenna.  
• Increase separation between equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the  
receiver is located.  
• Consult your dealer or an experienced radio/TV technician.  
Changes or modifications not expressly approved by the party  
responsible for compliance could void the user's authority to operate  
the equipment.  
WARNING  
• The use of a shielded interface cable is required to comply with the  
Class B limits of Part 15 of FCC rules.  
ATTENTION  
• The length of the AC cable must be 3 meters (10 feet) or less.  
Canadian DOC Regulations  
This digital apparatus does not exceed the Class B limit for radio noise emissions from  
digital apparatus set out in the Radio interference Regulations of the Canadian  
Department of Communications.  
This Class B digital apparatus complies with Canadian ICES-003.  
Le présent appareil numérique n'ément pas de parasites radioélectriques dépassant les  
limites applicables aux appareils numériques de la classe B et prescrites dans le  
Réglesment sur le brouillage radioélectrique dictées par le Ministere des  
Communications du Canada.  
Cet appareil numérique de la classe B est conformme à la norme NMB-003 du Canada.  
ScanSnap S300M Getting Started  
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Bescheinigung des Herstellers / Importeurs  
Für den S300M wid folgendes bescheinigt:  
In Übereinsstimmung mit den Bestimmungen der EN45014(CE) funkentstört  
Maschinenlärminformationsverordnung 3. GPSGV: Der höchste Schalldruck-  
pegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 7779.  
Dieses Gerät wurde nicht für die Benutzung in unmittelbarer Umgebung starker  
Lichtquellen (z. B. Projektoren) konzipiert.  
®
International ENERGY STAR Program  
As an ENERGY STAR® Partner, PFU LIMITED has determined that this product meets  
the ENERGY STAR® guidelines for energy efficiency.  
The International ENERGY STAR® Office Equipment Program is an  
international program that promotes energy saving through the  
penetration of energy efficient computers and other office equipment.  
The program backs the development and dissemination of products  
with functions that effectively reduce energy consumption. It is an  
open system in which business proprietors can participate voluntarily.  
The targeted products are office equipment such as computers,  
monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their  
standards and logos are uniform among participating nations.  
Use in High-Safety Applications  
This product has been designed and manufactured on the assumption that it will be used  
in office, personal, domestic, regular industrial, and general-purpose applications. It has  
not been designed and manufactured for use in applications (simply called "high-safety  
applications" from here on) that directly involve danger to life and health when a high  
degree of safety is required, for example, in the control of nuclear reactions at nuclear  
power facilities, automatic flight control of aircraft, air traffic control, operation control  
in mass-transport systems, medical equipment for sustaining life, and missile firing  
control in weapons systems, and when provisionally the safety in question is not ensured.  
The user should use this product with adopting measures for ensuring safety in such high-  
safety applications. PFU LIMITED assumes no liability whatsoever for damages arising  
from use of this product by the user in high-safety applications, and for any claims or  
compensation for damages by the user or a third party.  
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Conventions  
Warning Indications Used in This Manual  
This sign warns the operator that improper use, indicated with this  
sign, may cause death or severe injury of the operator or people in the  
vicinity, if not followed.  
WARNING  
CAUTION  
This sign warns the operator that improper use, indicated with this  
sign, may cause minor injury of the operator, or damage to equipment  
or property, if not followed.  
Symbols Used in This Manual  
This manual uses the following symbols in explanations in addition to warning  
indications:  
This symbol alerts operators to particularly important information.  
ATTENTION  
Be sure to read this information.  
This symbol alerts operators to helpful advice regarding operation.  
HINT  
This symbol indicates the section where you can get information on  
related matters such as operation methods.  
A TRIANGLE symbol indicates that special care and attention is  
required.  
The drawing inside the triangle shows the specific caution.  
A CIRCLE with a diagonal line inside shows action which users may not  
perform.  
The drawing inside or under the circle shows the specific action that is  
not allowed.  
Outline characters on a colored background show instructions users  
should follow.  
It may also include the drawing that shows the specific instruction.  
R
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Screen Examples in This Manual  
The screen examples in this manual are subject to change without notice in the interest of  
product improvement.  
If actual screens differ from those used as examples in this manual, operate by following  
the actual ones referring to the User's Manual of the ScanSnap.  
The screenshots used in this manual are for the ScanSnap Manager and the Cardiris  
applications.  
About Maintenance  
Repairs should be done by properly trained repair technicians.  
When this product needs servicing, please contact the store where you purchased it or any  
authorized FUJITSU Image Scanner service provider.  
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Safety Precautions  
FOLLOW THESE INSTRUCTIONS AND BE SURE TO HEED ALL WARNINGS  
AND CAUTIONS DESCRIBED BELOW.  
WARNING  
The following describes important warnings.  
Do not touch the power plug, or connect/disconnect the power or USB bus  
power cable with wet hands. Doing so might cause electric shock.  
A damaged power or USB bus power cable may cause fire or electric shock.  
Do not place heavy objects on the power or USB bus power cable, or pull,  
bend, twist, heat, damage or modify it.  
Do not use damaged power or USB bus power cables or power plugs. Also,  
do not use the power cable when the wall socket is loose.  
Use only specified power, USB bus power, and interface cables. Failure to  
use the correct cables might cause electric shock and equipment failure.  
Use this scanner only at the indicated power voltage and current. Improper  
power voltage and current might cause fire or electric shock.  
Also, do not connect to multiple-power strips.  
Wipe off any dust from the metal part and surrounding section of the power  
plug and those of the USB bus power cable with a soft, dry cloth.  
Accumulated dust might cause fire or electric shock.  
Do not install the scanner in locations subject to oil smoke, steam, humidity,  
and dust. Doing so might cause a fire or electric shock.  
To avoid low-temperature burn, do not operate the scanner while keeping  
touching its heat-generating section such as the bottom of the scanner or the  
AC adapter for a long time.  
Do not cover the scanner or the AC adapter with a cloth or blanket while the  
power is being supplied to the scanner. This can help excessive heat  
generation, and may cause fire.  
Do not use the scanner at a place such as a bathroom, shower room, or  
swimming pool where it may easily get wet or moistured. Doing so might  
cause electric shock or fire.  
ScanSnap S300M Getting Started  
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If you detect heat coming from the device or detect other problems such as  
smoke, strange smells or noises, immediately turn off the scanner, and  
disconnect its power plug from the power outlet, or unplug the USB bus  
power cable from the computer.  
Make sure that the smoking has stopped, and then contact the store where  
you bought the scanner or an authorized FUJITSU scanner service provider.  
Firmly insert the power plug and into the power outlet, or the USB bus power  
cable into the USB port on the computer as far it can go. Not doing so might  
cause electric shock or fire.  
Do not place heavy objects on the scanner or use the scanner's top surface  
for performing other work. Improper installation might cause injuries or  
scanning failure.  
When the scanner is not used for a long period, be sure to disconnect the  
power plug from the power outlet, or disconnect the USB bus power cable  
from the computer for safety. Not doing so might cause electric shock or fire.  
In case you have dropped the scanner and any of the parts (e.g., cover) is  
broken, disconnect the power plug from the power outlet, or disconnect the  
USB bus power cable from the computer. Then, contact the store where you  
bought the scanner or an authorized FUJITSU scanner service provider.  
Do not insert or drop metal or flammable foreign objects into the scanner. Do  
not scan wet documents or documents with paper clips or staples. Do not  
splash or allow the scanner to get wet.  
If foreign objects (water, small metal objects, liquids, etc.) get inside the  
scanner, immediately turn off the scanner and disconnect the power plug  
from the power outlet, or the USB bus power cable from the computer, and  
disconnect the interface cable from the computer. Then, contact the store  
where you bought the scanner or an authorized FUJITSU scanner service  
provider. Pay particular attention to this warning in households where there  
are small children.  
Do not take apart or modify the scanner. The inside of the scanner contains  
high-voltage components. Touching these components might cause fire or  
electric shock.  
To avoid injuries, do not place the scanner in an area where small children may  
be able to reach.  
Do not use the scanner while driving a car for safety. Accidents can happen.  
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Do not leave the scanner in the direct sunlight, at high temperature such as in  
a car in the scorching sun, or near heating apparatus. Doing so might cause  
excessive heat to build up inside the scanner, causing heating, deforming, or  
melting of the scanner parts (e.g., cover), and raising the temperature inside  
the scanner, which could result in fire or scanner trouble. Install the scanner in  
a well-ventilated location.  
Do not move the scanner with the power and interface cables connected as  
this might damage the cables, causing fire, electric shock or injuries.  
Before moving the scanner, be sure to disconnect the power plug from the  
power outlet, and disconnect interface cables as well. Also, make sure that  
the floor is free of obstructions.  
Avoid getting a sleeve, necktie, or hair caught up in any scanner mechanism  
when scanning as this may cause injuries.  
Do not use any aerosol sprays or alcohol based sprays to clean the scanner.  
Dust blown up by strong air from the spray may enter the inside of the  
scanner. This may cause the scanner to fail or malfunction.  
Sparks, caused by static electricity, generated when blowing off dust and dirt  
from the outside of the scanner may cause a fire.  
CAUTION  
The following describes important cautions.  
Install the scanner on a desk so that none of its parts protrude outside of the  
desktop. Also, make sure that the scanner is installed on a flat, level surface.  
Install the scanner away from strong magnetic fields and other sources of  
electronic noise. Also, protect the scanner from static electricity as this might  
cause the scanner to malfunction.  
Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and  
dust to enter the scanner, resulting in scanner failure and malfunction.  
Do not use the scanner immediately after moving it from a cold place to a  
warm room. This may cause condensation, which might lead to scanning  
errors. Let the device dry about one or two hours before you use it.  
When carrying the scanner outside while it is raining or snowing, pay close  
attention so the scanner does not get wet or moistured.  
ScanSnap S300M Getting Started  
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When handling the paper, be careful not to cut your fingers by the paper.  
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Chapter 1 Preparation  
This chapter describes necessary preparations before using the ScanSnap.  
Do not connect the ScanSnap to your computer before installing  
ATTENTION  
"ScanSnap Manager."  
If the ScanSnap is connected before installing ScanSnap Manager, it will  
not operate correctly.  
For the installation of ScanSnap Manager, refer to page 15.  
1.1 Checking the Contents of the Package  
This manual describes how to install and connect the ScanSnap to your computer, and  
describes basic operations of the ScanSnap.  
Refer to the following manuals when necessary.  
Manual  
See  
ScanSnap S300M Getting Started  
(Cable Connection)  
(paper)  
Plastic bag where the supplied cables are packed  
ScanSnap S300M Operator’s  
• ScanSnap Setup CD-ROM  
Guide  
(PDF)  
• After installation of ScanSnap Manager, with  
Finder, select [Applications] [ScanSnap] ➪  
[En] Manual.pdf  
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1.2 Names and Functions of Parts  
When you unpack the ScanSnap package, make sure that all parts are included.  
Refer to the package contents list included in the ScanSnap package box.  
To avoid danger of suffocation, keep the packaging materials away  
from small children’s reach and prevent them from putting the  
materials in their mouths or putting them on their heads.  
CAUTION  
Front View  
Paper chute  
Open this cover when using the  
ScanSnap.  
Opening the cover turns ON the  
ScanSnap.  
Paper chute guide  
Pull out this guide to support the documents when necessary.  
Paper chute  
Open it and load the documents onto this  
part when scanning documents.  
Cover open lever  
Pull this lever to open the ADF cover.  
Side guide  
Adjust these guides to the documents  
width for preventing skewed loading.  
ADF cover  
(ADF: Automatic Document Feeder)  
[SCAN] button  
Starts scanning.  
Power Indicator  
Indicates the ScanSnap status of the  
power supply to the ScanSnap.  
White (Solid): Ready  
White (Blinking): Scanning/Standing by  
Orange:  
Light off:  
Error  
Power off  
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Rear View  
USB connector  
Connect a USB cable here.  
Power connector  
Connect either the Power cable or  
USB bus power cable.  
Adhesive label  
Reminds you that the supplied  
software has to be installed first.  
After installing ScanSnap Manager  
onto your computer, remove this  
label to connect the ScanSnap to  
your computer.  
Security cable slot  
You can plug a commercially available  
security cable into this slot (anti-theft).  
For the Document Specification, refer to "3.2 Paper Sizes of  
Documents to be Scanned" in "ScanSnap S300M Operator's Guide"  
stored in the ScanSnap Setup CD-ROM.  
The ScanSnap is turned on/off in conjunction with the connected  
computer, or with opening/closing of the paper chute. Ordinary, you can  
forget about turning on/off the ScanSnap.  
ATTENTION  
ScanSnap S300M Getting Started  
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Chapter 2 Connecting the ScanSnap  
This chapter describes how to connect the ScanSnap to your computer.  
2.1 Installing the Supplied Software  
Before connecting the ScanSnap to your computer, install the following software on your  
computer.  
Software  
Mac OS X Mac OS X Mac OS X Mac OS X Mac OS X  
v10.1  
v10.2 (*1)  
v10.3  
v10.4  
v10.5  
ScanSnap Manager  
(Driver)  
3
3
3
3
Cardiris  
3(*2)  
3
3
(3: Supported, –: Not supported)  
*1) When the operating system you are using is Mac OS X v10.2.8.  
*2) When the operating system you are using is Mac OS X v10.3.9.  
• We recommend applying the latest updates to the Mac OS for better  
reliability.  
ATTENTION  
• Log on as a user with Administrator privileges.  
• Requirements for the ScanSnap S300M are as follows:  
CPU:  
- PowerPC® G4 Processor 800MHz or higher  
- Intel® Core™ Solo or Duo Processor  
(Intel® Core™ Duo Processor 1.83GHz or higher is  
recommended)  
Memory: 128MB or more  
(512MB or more is recommended. When the OS is  
Mac OS X v10.5, 1GB or more is recommended.)  
* If the CPU and memory do not meet the recommended requirements  
or the USB version 1.1 is used, the scanning speed will slow down.  
Installing Cardiris  
Prepare the Cardiris CD-ROM.  
1. Insert the "Cardiris™ Setup CD-ROM" into the CD-ROM drive.  
2. Double-click the "Cardiris 3.6 for ScanSnap" on the desktop.  
3. Double-click the "Cardiris 3.6 for ScanSnap" icon.  
A screen of Cardiris installation appears.  
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4. Scroll down and read License Agreement to the end. Then click the  
[Continue] button, and install Cardiris, by following instruction on the screen.  
By default, Cardiris is installed on the Applications Folder.  
5. After installation, Mac OS X restarts, and the Cardiris icon appears on the  
Dock menu.  
6. Check that Cardiris can be started by clicking the Cardiris icon.  
After confirming the application startup, exit Cardris.  
This operation is required for ScanSnap interaction with Cardiris.  
ATTENTION  
This operation must be performed before installing ScanSnap  
Manager.  
Installing ScanSnap Manager  
Prepare the ScanSnap Setup CD-ROM.  
1. Insert the "ScanSnap Setup CD-ROM" into the CD-ROM drive.  
The "ScanSnap" window appears.  
2. Double-click the ScanSnap Manager icon.  
The "Welcome to ScanSnap Manager Installer" window appears.  
3. Follow the instructions to install the software.  
ScanSnap Manager is installed on the Applications Folder.  
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4. After the installation is complete, eject the CD-ROM from the CD-ROM  
drive.  
The ScanSnap Manager icon  
appears on the Dock menu.  
The status of the ScanSnap Manager icon will change from  
after connecting the ScanSnap to your computer.  
to  
HINT  
The displayed icon in the Dock menu varies depending on the cable  
connection you made.  
• Power cable connection:  
• USB bus power cable connection:  
This guide uses examples for power cable connection.  
For information about how to install ScanSnap Manager and Cardiris,  
refer to "ScanSnap S300M Operator’s Guide."  
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2.2 Connecting the ScanSnap  
When the installation of the above programs is complete, connect the ScanSnap to your  
computer.  
Install ScanSnap Manager, and then restart your computer, before  
ATTENTION  
connecting the ScanSnap to your computer.  
Connecting the cable  
Connect the ScanSnap to a power supply in either of two ways below:  
Power source  
Power outlet  
Use the following cable:  
See:  
"When  
connecting with  
the Power  
cable:" (page 19)  
Power cable  
(When always operating  
the ScanSnap at the same  
regular place where it can  
be fed power from a power  
outlet)  
The Power  
cable is a  
combination of  
the AC adapter  
and AC cable.  
Computer  
"When  
connecting with  
the USB bus  
power cable:"  
(page 20)  
USB bus power  
cable  
(When using the  
ScanSnap at a place  
where it reaches no power  
outlet, or when carrying the  
ScanSnap together with  
your laptop computer  
around and operating at a  
place where no power  
outlet is available)  
After connecting to a power source with the cable above, connect to your computer  
with a USB cable.  
Use only the AC cable and AC adapter (power cable) below:  
Otherwise, a failure may be caused.  
• Manufacturer: LEI  
CAUTION  
• Model No.: NU13-1072166-I3  
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• When using the USB bus power cable, your computer must have two  
USB ports; one for power feeding, the other for USB cable  
connection.  
ATTENTION  
• When connecting with the USB bus power cable via a USB hub, use a  
powered hub equipped with an AC adapter.  
• When the ScanSnap is connected with the USB bus power cable, the  
scanning speed becomes slow.  
Double-sided color documents of A4 or letter in size can be scanned  
at a speed of:  
Power-cable-connected: Approx. 8 sheets/minute  
USB-bus-power-cable-connected: Approx. 4 sheets/minute  
®
(when used with a computer with Intel Core™ Duo 1.83 GHz and with  
Scan mode set to Normal, Color mode Auto, and Compression rate 3, and  
others set to defaults)  
When connecting with the Power cable:  
Use the power cable and USB cable  
1. Connect the Power cable.  
.
Remove the adhesive label covering the USB and power connectors.  
Connect to the ScanSnap’s power connector and an outlet.  
2. Connect the USB cable.  
Connect the USB cable to both the ScanSnap and your computer.  
Power connector  
USB connector  
Computer  
USB port  
3. After power and USB ports are connected with cables, perform the  
procedure described in "Turning the ScanSnap ON" (page 21).  
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• Be sure to use the supplied AC adapter and AC cable.  
• Be sure to use the supplied USB cable.  
ATTENTION  
The operation with any commercially available USB cable is not  
guaranteed.  
• If only the USB cable is used, the ScanSnap does not operate. Be  
sure to use two types of cables, Power and USB cables, to connect  
the ScanSnap to your computer.  
• When connecting to a USB hub, be sure to use the first stage USB  
hub that is closest to the computer. If you use the second or later hub  
stages, the ScanSnap may not operate properly.  
• When connecting with a USB 2.0 cable, make sure that the USB port  
to connect to and hub must be USB 2.0-compliant. Note that if  
connected with a USB 1.1 cable, the scanning speed may become  
slow. When a USB 2.0-compliant port is available, it is recommended  
that the USB 2.0-compliant port be used.  
When connecting with the USB bus power cable:  
Use the USB bus power cable and USB cable  
1. Connect the USB bus power cable.  
.
Remove the adhesive label covering the USB and power connectors  
Connect to the ScanSnap’s power connector and your computer.  
2. Connect the USB cable.  
Connect the USB cable to both the ScanSnap and your computer.  
USB connector  
Power connector  
Computer  
3. After power and USB ports are connected with cables, perform the  
procedure described in "Turning the ScanSnap ON" (page 21).  
ScanSnap S300M Getting Started  
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• Be sure to use the supplied USB bus power cable.  
• Be sure to use the supplied USB cable.  
ATTENTION  
The operation with any commercially available USB cable is not  
guaranteed.  
• If only the USB cable is used, the ScanSnap does not operate. Be  
sure to use two types of cables, the USB bus power and USB, to  
connect the ScanSnap to your computer.  
Or, use a powered hub equipped with an AC adapter, and connect  
both cables to the same hub.  
• When connecting to a USB hub, be sure to use the first stage USB  
hub that is closest to the computer. If you use the second or later hub  
stages, the ScanSnap may not operate properly.  
• When connecting with a USB 2.0 cable, make sure that the USB port  
to connect to and hub must be USB 2.0-compliant. Note that if  
connected with a USB 1.1 cable, the scanning speed may become  
slow. When a USB 2.0-compliant port is available, it is recommended  
that the USB 2.0-compliant port be used.  
Turning the ScanSnap ON  
The ScanSnap is turned on/off automatically, when you open/close the  
ATTENTION  
Paper chute.  
It is also turned on/off in conjunction with the connected computer’s  
power on/off status.  
1. Open the Paper chute of the ScanSnap.  
Paper chute  
2. The ScanSnap is turned ON.  
The Power indicator starts blinking, and becomes solid. Then, the ScanSnap is  
recognized as new hardware by your computer.  
Depending on the performance of the computer and the load on it, it may  
take time before the power LED gets illuminated. For example, it may  
HINT  
take time if there are many programs running on the computer.  
In such case, wait until the power LED is steadily on.  
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3. The connection of the ScanSnap is complete.  
The ScanSnap Manager icon in the Dock menu is displayed as  
.
HINT  
The displayed icon in the Dock menu varies depending on the cable  
connection you made.  
• Power cable connection:  
• USB bus power cable connection:  
This guide uses examples for power cable connection.  
ScanSnap S300M Getting Started  
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Chapter 3 How to Use the ScanSnap  
This chapter describes basic operation of the ScanSnap.  
3.1 Scanning Documents  
With the ScanSnap, you can turn paper office documents on your desk into digital files,  
save them, attach them to e-mail, and print them just by pressing a single button. The  
scanned image can be viewed on the screen using the application (Preview).  
Two typical usages are:  
Create digital backups of general office documents in PDF format.  
With the "Action List", attach the scanned documents to e-mail, print them out  
with a printer, and share them over the network.  
Action List  
HINT  
The ScanSnap has frequently-used functions at the ready in the Action  
List to help you make efficient use of your time at your office.  
Refer to "Chapter 5 About Actions" of "ScanSnap S300M Operator's  
Guide" in the ScanSnap Setup CD-ROM to learn more about the Action  
List.  
3.2 About the Scanning Settings  
You can change the ScanSnap settings by using ScanSnap Manager.  
For details of scanning settings, refer to "4.2 Changing Scanning  
Settings" of "ScanSnap S300M Operator’s Guide."  
1. Click and hold the ScanSnap Manager icon  
the Dock menu.  
in  
Select [Settings] from the ScanSnap Manager menu to  
change the settings for scanning with a single pressing of  
the [SCAN] button.  
The "ScanSnap Manager - Scan and Save Settings"  
window appears.  
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2. Change the scanning  
settings on the "ScanSnap  
Manager - Scan and Save  
Settings" window.  
You can update your last-saved  
settings for scanning when  
[Settings] is selected.  
There are six tabs used to  
configure the scan options at  
maximum (The number of tabs  
displayed and items that can be  
configured vary depending on  
the operation mode.)  
3. Click the [Apply] button to  
finish the configuration.  
The new settings are enabled.  
3.3 Scanning Office Documents  
This section describes how to scan the documents generally used in most offices. The  
ScanSnap can scan the documents in various sizes.  
For details of how to scan documents, refer to "Chapter 3 Using the  
ScanSnap" of "ScanSnap S300M Operator’s Guide."  
1. Pull up the Paper chute guide and open the extension in the order given,  
and load the documents onto the ScanSnap.  
Paper chute guide  
Set the paper face-  
down with its top  
margin towards the  
scanning direction.  
Side  
guide  
1234567890  
2
3
4
5
6
7
8
9
0
ABCDEFG  
B
C
D
E
F
G
Scanning  
direction  
[SCAN] button  
2. Adjust the side guides to the width of the loaded document.  
ScanSnap S300M Getting Started  
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3. Press the [SCAN] button.  
Scanning is started.  
The ScanSnap Quick Menu appears after scanning.  
4. Select a desirable action in the ScanSnap Quick Menu for the image of the  
scanned document.  
The scanning method above is for the case where the "Quick Menu Mode"  
is applied.  
HINT  
If you switch to the "Profile Mode," you will be able to perform the scanning  
operation with the specified application without the ScanSnap Quick Menu  
displayed. You can also switch to any settings for scanning if you register  
scanning configurations to the "Select a Profile" window in advance. When  
you become accustomed to the ScanSnap operation, switch the Operation  
Mode during operation when needed.  
The Operation Mode can be switched by clicking and holding the ScanSnap  
Manager icon  
on the Dock menu and then marking [Use Quick Menu].  
The ScanSnap can scan documents using various settings.  
Refer to the "ScanSnap S300M Operator's Guide" on the ScanSnap  
Setup CD-ROM to learn more.  
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3.4 Scanning Business Cards using Cardiris  
1. Select "Cardiris" in the "Select a Profile" window which pops up when  
clicking the ScanSnap Manager icon  
.
In Quick Menu Mode, ScanSnap cannot interact with Cardiris.  
ATTENTION  
2. Load the document onto the ScanSnap and press the [SCAN] button.  
- Load the business cards face down.  
- When scanning more than one business card, set them together.  
- Adjust the side guides so that they are touching the edges of the business card.  
When moving the side guides, hold the tag of the side guide.  
Paper chute  
Business card  
Side guide  
[SCAN] button  
• Do not connect or disconnect other USB devices during the  
ATTENTION  
scanning operation.  
• Do not close the paper chute on the ScanSnap during the  
scanning operation.  
• Do not switch the user to log in during the scanning operation.  
Scanning is started.  
When scanning is complete, Cardiris window appears.  
ScanSnap S300M Getting Started  
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3. Check the image data of the scanned business cards in the Cardiris  
window.  
[Card Style] button  
[Format] button  
[Send] button  
Card image  
Card toolbar  
Recongition  
result  
The images of each business card are displayed on the right.  
A list of already scanned business cards is displayed on the left.  
Under the image, the recognized characters are displayed.  
To scan business card of a different language from the one set with the  
[Card Style] button, change the language setting in the Cardiris window  
HINT  
before scanning.  
4. Should there be any recognition errors, correct the data manually.  
Correct misrecognized characters.  
To register the recognized characters of a scanned business cards in the Address  
Book, perform the following procedure.  
5. Click the [Format] button or select [Settings] - [Output Format] on the menu  
bar.  
The following window appears.  
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6. On the "Format:" pop-up menu, select "Address Book."  
7. Click the [OK] button.  
8. Click the [Send] button or select [Process] - [Send] on the menu bar.  
The Address Book window appears, and the recognized characters of all scanned  
business cards in the card toolbar are registered in Address Book.  
9. On the menu bar, select [Cardiris] - [Quit Cardiris] to quit Cardiris.  
• The recognition result of scanned business cards can be output as  
HINT  
text or vCard format.  
• For more details, refer to the User’s Manual in the Cardiris  
application installation folder or Cardiris Help.  
ScanSnap S300M Getting Started  
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Chapter 4 Troubleshooting  
This chapter describes common problems during the usage of the ScanSnap and how to  
remedy them.  
4.1 Troubleshooting Checklist  
Before you ask for repair service, please check the following items.  
If you cannot solve the problem even after checking the following items, contact the store  
where you purchased the ScanSnap, or contact an authorized FUJITSU scanner service  
provider.  
For troubleshooting errors caused during operation, refer to "7.2  
Troubleshooting Checklist" of "ScanSnap S300M Operator’s Guide."  
* Visit our Web site for your reference. Other useful information will be  
posted on the FAQ corner at the following Web site:  
Symptom  
The  
ScanSnap  
cannot be  
turned on.  
Check This Item  
Remedy  
Is the AC/USB cable and the  
AC adapter connected  
correctly?  
Correctly connect the power or USB cable  
and USB bus power cable to the computer.  
When using a hub, check the hub's power  
supply.  
When using a USB bus power cable, use a  
powered USB hub equipped with an AC  
adapter. If you connect to a non-powered  
hub, the ScanSnap may not work properly.  
Disconnect and then re-connect the power  
or USB bus power cable.  
(Note: Wait at least five seconds before  
reconnecting the Power/USB bus power  
cable)  
Is the paper chute closed?  
(The ScanSnap is  
Open the paper chute cover.  
automatically powered on/off  
when the paper chute is  
opened/closed.)  
Is the Mac OS started  
completely? (This ScanSnap  
is powered on/off in  
conjunction with the  
computer.)  
Wait until Mac OS X has started up  
completely. The  
LED stays out while  
Mac OS X is starting up or in the sleep  
mode.  
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Symptom  
Check This Item  
Remedy  
Scanning  
does not  
start.  
Is ScanSnap Manager for the Install ScanSnap Manager for the  
ScanSnap S300M installed in ScanSnap S300M. (See "Installing the  
your computer?  
Supplied Software" (page 15).)  
Is the USB cable correctly  
connected?  
Connect the USB cable correctly.  
When using a hub, check the hub's power  
supply.  
When using a USB bus power cable, use a  
powered USB hub equipped with an AC  
adapter. If you connect to a non-powered  
hub, the ScanSnap may not work properly.  
Scanning  
does not  
start.  
Disconnect and then re-connect the AC  
cable and AC adapter.  
(Wait at least five seconds before  
reconnecting the AC or USB cable.)  
Is the  
LED light blinking?  
Did you resume the computer When you perform scanning after resuming  
from the hibernation state?  
the computer from the hibernation state,  
move the mouse or press any key before  
scanning.  
Is ScanSnap Manager surely  
started?  
If the ScanSnap Manager icon is not  
displayed, with Finder, select the  
(If ScanSnap Manager is  
destination folder where the ScanSnap is  
active, the ScanSnap Manager installed (generally, you can find  
"ScanSnap" in "Applications"), and then  
icon  
appears in the Dock  
select "ScanSnap Manager" to start up  
"ScanSnap Manager."  
menu.)  
Is ScanSnap Manager running Perform the following:  
normally?  
1. Disconnect and re-connect the AC cable  
(If ScanSnap Manager is not  
running normally, the  
and AC adapter. If doing so does not  
improve the situation, perform Step 2.  
ScanSnap Manager icon in the 2. If a USB hub is being used, directly  
Dock menu is in the not-ready  
connect the ScanSnap to your  
computer. If this does not improve the  
situation, perform Step 3.  
state .)  
Depending on the features of  
the computer, the ScanSnap  
may not be recognized shortly  
after the power is turned on  
back if the computer goes into  
the sleep mode before turning  
off the power.  
3. Restart your computer.  
If none of the above operations resolves  
the problem, uninstall and re-install  
ScanSnap Manager.  
For how to uninstall ScanSnap Manager,  
refer to "Appendix A Uninstalling  
ScanSnap" in "ScanSnap S300M  
Operator’s Guide."  
ScanSnap S300M Getting Started  
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30  
Symptom  
The  
ScanSnap  
is not  
Check This Item  
Did you connect the ScanSnap If your operating system is Mac OS X  
to your computer before v10.2, in the "System Preferences"  
installing ScanSnap Manager? window, select "Login Items" - "Add" to add  
Remedy  
recognized, Have the "ScanSnap Manager" "ScanSnap Manager."If your operating  
started?  
though  
system is Mac OS X v10.3, v10.4, or  
V10.5, in the "System Preferences"  
window, select "Accounts" - "My Account" -  
"Login Items (for Mac OS X v10.4 or  
v10.5)" or "Startup Items (for Mac OS X  
v10.3)," and then select "+" to add  
"ScanSnap Manager."  
ScanSnap  
Manager is  
installed.  
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4.2 Clearing Paper Jams  
1. Remove the document on the paper chute.  
2. Open the ADF while pulling the Cover open lever.  
3. Remove the jammed document.  
4. Close the ADF.  
You should hear the ADF click when it returns to its original position.  
Click!  
ScanSnap S300M Getting Started  
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Chapter 5 Daily Care  
This chapter describes how to clean the ScanSnap.  
• Before you clean the ScanSnap, unplug the power cable from the  
power outlet, or the USB bus power cable from the computer to  
prevent from fire or electric shock.  
WARNING  
To avoid injuries, do not place the internal parts (such as the Pad  
ASSY and pick roller) in areas where small children can reach.  
5.1 Cleaning Materials  
Cleaning Materials  
Parts No.  
Remarks  
1 bottle (100 ml) (*1)  
1 pack (24 sheets) (*2)  
Cleaner F1  
PA03950-0352  
PA03950-0419  
Cleaning wipe  
*1) It may take long before the cleaner vaporizes if a large quantity is used. When  
cleaning the ScanSnap parts, dampen a cloth with modest quantities of the cleaner. In  
addition, wipe off the cleaner completely with a soft lint-free cloth to leave no residue  
on the surface of the cleaned parts.  
*2) Pre-moistened with Cleaner F1, Cleaning Wipes are used instead of moistened cloths.  
To purchase the cleaning material, contact the store where you purchased the ScanSnap  
or an authorized FUJITSU scanner service provider.  
5.2 Cleaning the ScanSnap Exterior  
Clean the ScanSnap exterior with a cloth moistened with a small amount of neutral  
detergent or Cleaner F1 (sold separately).  
• Never use paint thinner or other organic solvents.  
ATTENTION  
• During the cleaning, prevent water or moisture from getting inside the  
ScanSnap.  
• Do not use aerosol sprays to clean the ScanSnap. Aerosol sprays  
cause dirt and dust to enter the ScanSnap, resulting in the ScanSnap  
failure or malfunction, or errors in scanned images.  
Cloth  
Cleaner F1 or  
neutral detergent  
Paint thinner  
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5.3 Cleaning Inside of the ScanSnap  
Clean inside of the ScanSnap with a cloth moistened with Cleaner F1.  
In an alternating succession of scanning documents, the accumulated paper-powder and  
dust inside the ScanSnap causes a scanning error.  
As a guideline, clean the ADF every 200 sheets of documents. Note that this guideline  
varies according to the type of documents you are scanning. For example, the ADF must  
be cleaned more frequently when scanning documents on that the toner has not been  
sufficiently fixed on.  
Clean the ADF according to the following procedure referring to the illustrations.  
• Never use water or neutral detergent to clean the inside of the ScanSnap.  
ATTENTION  
• Do not use aerosol sprays to clean the ScanSnap. Aerosol sprays cause  
dirt and dust to enter the ScanSnap, resulting in the ScanSnap failure,  
malfunction and image error.  
1. Open the ADF while pulling the Cover open lever.  
ADF  
Cover open lever  
2. Clean the following locations with a cloth moistened with Cleaner F1.  
Glass (x2)  
(Located on the ADF cover and the base unit.)  
Pad ASSY  
Plastic rollers (x4)  
White sheets (x2)  
Pick roller  
Eject rollers (x2)  
Feed rollers (x2)  
For more details, refer to "Chapter 8 Daily Care" in the "ScanSnap  
S300M Operator’s Guide."  
ScanSnap S300M Getting Started  
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Chapter 6 Consumables  
This chapter describes how to replace and purchase consumables and regular replacement  
parts.  
• Before you replace the consumables of the ScanSnap, unplug the  
power cable from the power outlet, or the USB bus power cable from  
the computer to prevent from fire or electric shock.  
WARNING  
To avoid injuries, do not place the internal parts (such as the Pad  
ASSY and pick roller) in areas where small children can reach.  
The following table lists the part numbers of consumables and shows rough guidelines  
for replacing these parts.  
No  
1
Description  
Pad ASSY  
Pick roller  
P/N  
PA03541-0002  
PA03541-0001  
Replacement Cycle  
10,000 sheets or one year  
100,000 sheets or one year  
2
2
These replacement cycles are rough guidelines when A4/Letter wood-free paper 64 g/m  
(17 lb) is used. The actual cycle may differ depending on the scanned paper.  
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Use only the consumables specified by PFU LIMITED.  
Use the following procedure to check the target values for replacement  
and usage information of consumables.  
HINT  
1. Click and hold the ScanSnap Manager  
icon in the Dock menu.  
2. Click [Check consumable supplies] on  
the menu.  
The "ScanSnap Manager - Check  
consumable status" window appears. This  
window indicates how many times  
consumables have been used.  
Replace consumables using "Target value to change supplies" as guidelines.  
For details about purchasing consumables, visit the website below or  
contact the FUJITSU scanner dealer where you purchased your ScanSnap.  
ScanSnap S300M Getting Started  
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For information on how to replace the Pad ASSY and the pick roller, refer  
to "9.2 Replacing the Pad ASSY" and "9.3 Replacing the Pick Roller"  
respectively in the "ScanSnap S300M Operator’s Guide."  
The contents of this manual are subject to change without notice. This manual may not be  
reproduced, adapted or translated without prior written permission. READ THIS  
ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF THIS  
PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE  
CAUSED TO USERS OR BYSTANDERS. While all efforts have been made to ensure  
the accuracy of all information in this manual, PFU LIMITED assumes no liability to any  
party for any damage caused by errors or omissions or by statements of any kind in this  
manual, its updates or supplements, whether such errors are omissions or statements  
resulting from negligence, accidents, or any other cause. PFU LIMITED further assumes  
no liability arising from the application or use of any product or system described herein;  
nor any liability for incidental or consequential damages arising from the use of this  
manual. PFU LIMITED disclaims all warranties regarding the information contained  
herein, whether expressed, implied, or statutory. PFU LIMITED assumes no liability for  
incidental or consequential damages arising from the use of this product, and any claims  
by a third party.Copying of the contents of this manual in whole or in part and copying of  
the scanner applications are prohibited under the copyright law.  
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