Freshtel Modem 64xx User Manual

Billion 64xx - 74xx  
Configuration Guide  
Minimum Requirements  
Active Freshtel Internet Phone account (http://www.freshtel.net)  
Broadband internet connection (256/64 kbps minimum, ADSL required for 74xx series)  
Broadband modem (for Billion 64xx only)  
Analogue Telephone with RJ-11 line (desktop or cordless)  
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Billion Configuration  
configuration webpage.  
Figure 1.1  
Figure 1.2  
You should see a pop-up window requesting you to enter your Username and Password (making  
sure you type them in lower case letters):  
The default login is:  
Username:  
Password:  
admin  
admin  
If you are experiencing difficulty trying to connect to the device at this point, please refer to the  
Billion user guide or contact Billion Technical Support for further assistance.  
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ATA/Router Setup  
This section applies to Billion 64xx series VoIP routers only, such as the Billion 6404VGP. If you have  
a Billion ADSL Modem/Router, such as the Billion 7401, 7402 or 7404VGP, move on to the  
next page.  
Figure 1.3  
It is advisable to only have one router in your home network to avoid routing conflicts. If you have a  
Billion 6404 connected to another router or modem/router, you may wish to set the Billion 6404 to  
operate in Analog Terminal Adapter (ATA) mode, rather than operating in VoIP router mode.  
If you are unsure whether your Billion 6404 is connected to another router, please contact Freshtel  
Customer Care via Firefly on 81118111, or our landline number 1300 373 748 (1300 FRESHTEL).  
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VoIP Configuration  
For more information regarding each property and option, please refer to the Billion user manual.  
SIP Setup  
Figure 1.4  
1. Click on Configuration  
2. Click on VoIP  
3. Click on Wizard  
4. Voice QoS  
a. DSCP Marking  
5. Phone Port 1  
Premium  
a. SIP Service Provider  
b. Phone Number  
Freshtel/Firefly  
Your Freshtel Number  
Your Freshtel Number  
Your Freshtel Password  
c. Authentication Username  
d. Authentication Password  
6. Click Apply  
Do not set up Phone Port 2 or select the ‘Same As Port 1’ checkbox unless you have two separate  
Freshtel accounts. Each Freshtel account can only be active at one point on our network at any one  
time, and setting up two identical accounts in your Billion will cause conflicts.  
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General Setup  
Figure 1.5  
1. Click on General Settings  
2. Under Sip Device Parameters  
a. SIP  
Enable  
Disable  
Enable  
5100  
b. Silence Suppression (VAD)  
c. Echo Cancellation  
d. RTP Port  
e. Region  
Australia  
Premium  
f. Voice QoS  
3. Setting for Phone Port 1  
a. Registrar Address  
b. Registrar Port  
sip.freshtel.net  
5060  
c. Expire  
3600  
d. User Domain/Realm  
e. Outbound Proxy Address  
f. Outbound Proxy Port  
(leave blank)  
(leave blank)  
5060  
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General Setup - Advanced  
Figure 1.6  
1. Click Advanced (next to SIP Device Parameters)  
2. Parameters  
a. VoIP through IP Interface  
b. Voice Frame Size  
ipwan  
20ms  
You may wish to increase Voice Frame Size to 30ms if you have a slower Broadband  
connection.  
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Phone Port  
Figure 1.7  
1. Click on Phone Port  
2. Click on Edit (for relevant account)  
Figure 1.8  
3. Under Login Account Configuration  
a. Phone Number  
Your Freshtel Number  
Your Freshtel Number  
Your Freshtel Password  
Your Freshtel Password  
Your Freshtel Number  
b. Authentication Username  
c. Authentication Password  
d. Confirm Password  
e. Display Name  
4. Codec Preference  
a. Priority 1  
G.729  
b. Priority 2  
PCMU (G.711 u-Law)  
PCMU (G.711 a-Law)  
RFC2833  
c. Priority 3  
d. DTMF Method  
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VoIP Dial Plan  
Figure 1.9  
1. Select Port 1, and click Edit.  
Figure 1.10  
2. Click on VoIP Dial Plan  
3. Click Edit for Port 1  
4. Parameters  
a. Enable Speed Dial  
b. Enable Redial  
c. Disable Return Call  
d. Disable Don’t Disturb  
e. Disable Blind Call Transfer  
f. Disable Set The Number Of Speed Dial Code  
g. Disable Phone Number +#  
5. Click on Apply  
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Figure 1.11  
6. Main Digit Sequence  
a. *xxxxxxxx  
7. Click Apply  
@ Current Profile  
8. Click on Add  
9. Main Digit Sequence  
a. *xxx  
@ Current Profile  
9. Click Apply  
10. Click on Add  
11. Main Digit Sequence  
a. *xxxx  
@ Current Profile  
12. Click Apply  
13. Click on Add  
14. Click Save Settings  
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Ring & Tone Configuration  
1. Click on Ring & Tone  
2. Country Specific Ring & Tone  
a. Region  
Australia  
3. Click on Apply  
4. Click on Save Settings  
5. Click on Restart Router. Select Current Settings when prompted. Your Billion will restart, and  
you Freshtel account will be set up.  
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Making Your Call  
Please refer to the following examples for making calls via your handset using the Billion.  
Examples  
FRESHTEL Number:  
1. *8000 1234  
Landline Number:  
1. 61 3 9123 4567, or  
2. 03 9123 4567, or  
3. 9123 4567 (with local prefix set to relevant state)  
Mobile Number:  
1. 61 412 345 678 (Drop the First Zero)  
2. 0412 345 678 (works with and without local prefix set)  
National Numbers:  
1. 1300 number:  
a. 61 1300 123 456, or  
b. 1300 123 456 (with local prefix set to relevant state)  
2. 1800 number:  
a. 61 1800 123 456, or  
b. 1800 123 456  
3. 13 number:  
a. 61 13 12 34, or  
b. 13 12 34  
International Numbers:  
1. (Country Code) (Area Code) (Number)  
a. Example: 44 708 12345678  
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Setting Local Call Prefix on Your Account  
2. Click on My Details  
Figure 1.12  
3. Click on Update my personal details  
Figure 1.13  
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4. Scroll down to the Prefix section, and select from one of the following options  
a. Not Specified  
b. NSW, ACT  
No Prefix set  
02  
07  
08  
03  
c. Queensland  
d. SA, WA, NT  
e. Victoria, Tasmania  
Figure 1.14  
5. Click on Update My Details  
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Glossary  
BIT - Binary Digit - Bits are widely used as a measurement for network transmission. One  
hundred megabits per second means that 100 million pulses are transmitted per second.  
Broadband – Internet Connection that has a connection speed greater than 256kbps  
downstream and 64kbps upstream.  
Broadband Router - A device that provides access to the Internet for multiple computers,  
typically including a network switch with four or more Ethernet ports for wired connections to  
desktop and laptop computers.  
BYTE – Binary Table - Another form of measurement to determine size and speed. 1 byte is  
equivalent to 8 Bits, so for an internet connection of 256/64kbps (kilobits per second, kilo  
meaning 100 units), it is roughly equivalent to 25 Kilobytes per second (download rate) and 6  
kilobytes per second (upload rate).  
Ethernet – A type of cable which is used to interconnect network devices to allow  
communication between them over the medium.  
Firefly – Freshtel Internet Telephone Software  
Freshtel – VoIP Internet Telephone Company  
Kbps – Kilobits Per Second is the measurement used to determine the bandwidth speed of an  
internet connection.  
Mbps – Megabits Per Second – A unit of measurement used to show the capacity and/or rate of  
speed for a particular medium in megabits.  
MBps – Megabytes Per Second - A unit of measurement used to show the capacity and/or rate  
of speed for a particular medium in megabytes.  
NAT- Network Address Translation maintains and controls the separation of a public IP address  
to one or more private IP addresses. Commonly used for internet connection sharing via a router.  
USB – Universal Serial Bus – A “Plug-and-Play” medium used to interconnect different types of  
USB compatible devices to each other either via USB 1.1 (at 12Mbps maximum transfer rate), or  
Hi-Speed USB 2.0 (at 480Mbps maximum transfer rate).  
Wireless Broadband – Same as broadband, however is a medium transmitted through radio  
waves set at a certain radio frequency.  
Windows XP – Microsoft’s current Operating System platform for PC based systems.  
Support: 81118111 (Firefly)  
1300 FRESHTEL (Landline)  
Last edited: 05/02/2008  
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