Dynex Computer Drive DX HD303513 User Manual

USB 3.0 - 3.5" SATA HDD Enclosure  
DX-HD303513  
USER GUIDE  
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3
Introduction  
DX-HD303513  
For best performance and reliability, install the latest updates and  
service packs (SP) for Windows (go to the Start menu and select  
Windows Update).  
Introduction  
Congratulations on the purchase of your new Dynex DX-HD303513  
external hard drive enclosure kit. You can install a 3.5" SATA hard drive  
(HDD) by installing it into the enclosure.  
Features  
• Provides a USB 3.0 interface compatible with prior USB 2.0 and  
1.1 standards.  
Safety information  
Warning: To reduce the risk of fire or electric shock, do not expose this  
• Supports 3.5" SATA interface hard drive..  
• Has a power switch as well as power and activity indicators.  
• Rapid heat dissipation.  
• Supports Plug-and-Play and is hot-swappable.  
• Patented strong aluminum design.  
• Simple to set up and easy to use.  
device to rain or moisture.  
CAUTION  
RISK OF ELECTRIC  
SHOCK  
DO NOT OPEN  
Package contents  
This symbol indicates that dangerous  
voltage constituting a risk of electric  
shock is present within your hard drive  
enclosure.  
• USB 3.0 3.5” SATA hard drive enclosure  
• Hi-speed USB 3.0 A - B cable  
• 12V/2A AC power adapter  
Quick Setup Guide  
• Screwdriver  
• Screws  
This symbol indicates that there are  
important operating and maintenance  
instructions in the literature  
accompanying your hard drive  
enclosure.  
Front  
Important safety instructions  
• This hard drive enclosure is to be used in temperatures of  
41~95°F (5~35°C). Temperatures exceeding these limits may  
damage your hard drive or the enclosure. Avoid heat sources or  
direct sunlight.  
3
• This hard drive enclosure can be stored in a humidity range of  
between 10% and 90%, and can be operated in a humidity range  
of between 5% and 80%.  
• Do not connect the hard drive enclosure to your computer  
without taking precautions to avoid electrostatic discharge or  
short circuits, which could damage the hard drive enclosure or  
your computer.  
4
5
• Do not place this hard drive enclosure close to a source of strong  
magnetic fields (such as a computer screen, TV, radio, or speaker).  
Strong magnetic fields can affect the reliability of data transfer to  
and from the hard drive enclosure.  
#
Item  
Description  
Power indicator Turns on when the hard drive is turned on.  
(yellow)  
1
• Do not place anything heavy on top of the hard drive enclosure.  
• Use only the accessories provided in the accessory package.  
• Before you install or use the hard drive enclosure, read the user  
manual and assemble the enclosure carefully.  
Activity  
Blinks when the hard drive is active.  
2
3
4
5
indicator (blue)  
On/Off switch Press to turn off your hard drive enclosure.  
• To prevent short circuits, do not leave any metal objects inside  
the enclosure when installing the hard drive.  
USB 3.0 B type Connect a USB cable to this port and to your  
port  
computer.  
• To prevent short circuits, do not use the hard drive enclosure close  
to water, rain, or high humidity.  
12V DC in port Connect the AC power adapter to this port.  
System requirements  
• One 3.5" SATA hard drive.  
• PC or Macintosh computer with an available USB 3.0 port. (You  
can connect to a USB 2.0 port, but it will only run at USB 2.0  
speeds).  
• Supports Microsoft Windows XP, Windows Vista, and Windows 7  
operating systems.  
• Supports Mac OS X version 10.4 or higher operating system (USB  
2.0 only).  
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4
DX-HD303513  
Setting up your hard drive enclosure  
4
Gently slide the drive tray, with drive attached, into the  
enclosure.  
Setting up your hard drive  
enclosure  
Read the safety precautions before you install your hard drive in  
the enclosure:  
• Use only the accessories provided.  
• Make sure that you first touch an unpainted, grounded metal object  
to discharge any static electricity stored on your clothing or body  
before touching any electronic components.  
• Handle the printed circuit board (PCB) by the edges only. Avoid  
touching the electronic components.  
Installing your hard drive in the enclosure  
To install your hard drive in the enclosure:  
1
2
3
Remove the two screws from the panel with the USB connector.  
5
Replace the two screws on the left-side panel.  
Connecting the enclosure to your  
computer  
Notes:  
• Make sure you have installed the hard drive into the enclosure before  
connecting the enclosure to your computer.  
• A new hard drive must be initialized and partitioned before it will  
appear in Windows Explorer or on your Mac desktop. Refer to your  
hard drive manufacturer’s documentation, or see “Formatting the  
hard drive on your PC” on page 5.  
Remove the plastic end cap and circuit board.  
• To get better performance, make sure your laptop or PC has USB 3.0  
ports (  
). If your computer does not have USB 3.0 capability,  
you can plug the USB 3.0 cable into any available USB 2.0 port, but it  
will only run at USB 2.0 speeds.  
To connect the enclosure to your computer:  
1
Plug the smaller USB 3.0 (Micro-B type) connector on the USB  
cable (provided) into the port on the enclosure.  
Plug the other end of the cable into a USB port on your computer.  
Connect the AC adapter to the enclosure and then into a wall  
outlet.  
2
3
USB 3.0 B type male connector  
Connect your hard drive’s SATA connector to the corresponding  
connector on the enclosure circuit board and secure the drive to  
the drive tray with the screws (4) provided.  
USB 3.0 A type male connector  
The operating system automatically detects and sets up the new  
drive.  
If the drive is correctly detected, a new drive letter is assigned to  
the enclosure.  
• For PCs, the new drive letter appears in My Computer.  
• For Macintosh computers, the new drive letter appears on  
the desktop.  
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5
Setting up your hard drive enclosure  
DX-HD303513  
Note for PC users: If you do not see an additional drive in your system,  
Formatting the hard drive on your PC  
you might need to format the new drive. See the following section for  
more information on detecting and formatting your drive.  
Caution: Formatting is only required for a new hard drive. Do not format  
a drive that contains valuable data that you want to save.  
Notes for Macintosh users: Select Disk Utilities from the Utilities  
folder, then select the external enclosure and format the drive to meet  
your requirements.  
To format the hard drive on your PC:  
1
2
Click Start, then click Control Panel.  
Click Performance and Maintenance (in Windows 7, click  
System and Security), then click Administrative Tools.  
Disconnecting the enclosure from your  
computer  
3
4
Click Computer Management, then click Disk Management  
from the menu on the left side of the screen.  
To disconnect the enclosure while your PC is running:  
Click on the new drive (identifiable by the model number or drive  
capacity), then click on the Action tab at the top of the screen.  
Note: If a drive window is open or the hard drive enclosure is active, close  
any associated windows before trying to remove the enclosure.  
5
6
Go to All Tasks, then click Format from the menu.  
Select the file system and other choices you want, then click OK.  
1
Right-click the Safely Remove Hardware icon (located near  
the clock on the taskbar).  
Select the drive you want to unplug, then click STOP.  
When Windows notifies you that it is safe to do so, unplug the  
enclosure from your computer.  
Formatting the hard drive in Mac OS x  
2
3
Creating a new partition in Mac OS X 10.4 or higher  
If you are using a new hard drive, you may need to initialize it first.  
Initialize your new hard drive using Drive Setup from the Mac OS CD  
that came with your computer.  
To disconnect the enclosure while Mac OS X is running:  
1
2
Drag the USB icon into the TRASH.  
Unplug the enclosure.  
To initialize a Hard Drive:  
1
2
Start up your computer from the Mac OS CD.  
Locate the Utilities folder on the Mac OS CD and double-click it  
to open the folder.  
Partitioning and formatting a new hard  
drive  
3
4
Double-click Drive Setup to open the program.  
From the list of drives, select the drive you want to initialize, then  
click Initialize.  
Creating a new partition on your PC  
To format your hard drive with Mac OS Extended format:  
This method of formatting hard drives provides for a more efficient use  
of hard drive storage space.  
Caution: Doing the following will erase any existing data on the drive. If  
the drive is damaged and you wish to recover the data, continuing  
may overwrite the existing information!  
1
2
Click Custom Setup.  
Select the Type menu in the Volume info area, then click Mac  
OS Extended Format.  
Note: For new hard drives, you need to initialize and partition your hard  
drive before it will appear in Windows Explorer.  
The best way to partition a new hard drive is to use the manufacturer’s  
program. Most hard drives should come with a CD that includes the  
installation program. If not, visit the manufacturer's website to see if a  
download is available. If the manufacturer’s program is not available,  
try the following instead:  
3
4
Resize the volumes if desired.  
When ready, click OK, then click Initialize.  
If initialization fails, do the following:  
1
2
Click Initialization Options from the Functions menu.  
Select Low level format, then click OK. Choosing this option  
adds significant time to the initialization process.  
To create a new partition on your PC:  
1
Right-click on My Computer, or Computer, depending on  
which version of Windows you have, then click Manage.  
Formatting the hard drive on a Mac  
2
Select Disk Management under Storage on the left pane.  
Windows should give you the option to initialize the disk. If not,  
locate the new drive, right-click on it (where it reads “New  
Simple Volume”), then click Initialize. (This step may not be  
required for some hard drives).  
To format the hard drive:  
1
2
3
4
Click Disk Utility (under Applications).  
Select the new hard drive you are trying to install.  
Click the Erase tab.  
Choose a volume format and assign a name to the new drive,  
then click Erase.  
3
4
Follow the prompts in the wizard.  
When the process is complete, locate your hard drive in the  
bottom right pane. Right-click on the area with a status bar (to  
the right of the “New Simple Volume” area), then click New  
Partition.  
5
Continue following the wizard’s directions. The recommended  
partition type is “primary” and the recommended file system is  
“NTFS.” Note that Windows XP limits FAT32 partitions to only  
32GB.  
You should now be able to see the drive in Windows Explorer.  
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6
DX-HD303513  
Troubleshooting  
• Connecting your hard drive to the enclosure is  
just like connecting a hard drive to the inside  
of your computer. The enclosure itself will not  
corrupt your data. If data has become corrupt,  
it is likely caused by removing the enclosure  
while data was still being written to the hard  
drive, from subjecting the drive to some kind  
of physical trauma (even very subtle trauma),  
or due to a design or quality issue with the  
original drive manufacturer.  
Caution: Never remove the enclosure while data  
is being written to the hard drive! Doing so may  
cause the hard drive to become corrupt. Make  
sure all applications being run off the disk and all  
files in use are no longer in use before removing  
the unit. For PCs, use the Safely Remove Hardware  
icon to eject the drive before disconnecting. For  
Mac, drag the hard drive to the trash before  
disconnecting. Never operate the disk and  
enclosure in a partially assembled state.  
Troubleshooting  
• Make sure the drive is functioning. A drive  
that does not work in a laptop will more than  
likely not work with this enclosure either.  
When you connect the enclosure to the PC,  
you should hear the drive spin up (it may be  
very faint). Contact your hard drive  
The data on my hard  
drive is corrupt!  
manufacturer or PC manufacturer for  
information on testing your hard drive.  
• The enclosure may not be receiving enough  
power to spin up the hard drive. USB ports are  
supposed to have a power rating of  
5.25V/500mA. If the system provides less than  
500mA per USB port, the enclosure may not  
have enough power to spin up the hard drive  
completely (although the enclosure will light  
up and you will hear the drive attempting to  
spin up).  
• Make sure that the USB cable is connected  
firmly to your enclosure and computer.  
• Make sure that the USB cable is not broken.  
• Open the enclosure and make sure that all of  
the connections are securely fastened.  
• If you have a desktop computer, try using the  
USB ports on the back of the computer  
instead of the front USB ports. The cables  
connecting front USB ports are not always  
properly shielded and may not properly  
handle USB 3.0 speeds.  
• Your PC may not be able to recognize the  
partition on the hard drive because it is  
damaged or not a valid format. You can  
initialize, partition, and format unrecognized  
drives by using the software that comes with  
the hard drive or by using the Disk Manager  
(PC users) or Disk Utilities (Mac Users).  
Caution: Doing this will erase any existing data on  
the drive. If the drive is damaged and you wish to  
recover the data, continuing WILL overwrite the  
existing information.  
• If using a new hard drive, have you formatted  
and partitioned the hard drive? If not, see  
"Partitioning and formatting a new hard  
drive" on page 5. If the hard drive is not  
formatted and partitioned, your PC will not  
assign a drive letter.  
• There are some computers that have difficulty  
starting with a USB hard drive connected.  
Unplug the hard drive, then restart your  
computer. Once started, connect the hard  
drive.  
• Do not use non-powered USB hubs because  
they often are unable to provide enough  
power.  
• This enclosure does not support using the  
enclosed disk drive as a boot device.  
Can I boot from the  
Verify that you are logged into the computer  
with an account that has Administrator  
Rights. If that does not resolve the issue,  
contact your hard drive manufacturer or PC  
manufacturer for assistance.  
Why can't I partition or  
format my drive?  
I do not see the  
• Make sure you have the latest Service Pack  
installed on Windows XP. With the latest  
Service Pack, Windows XP, Windows Vista, and  
Windows 7 should recognize up to a 2TB  
drive.  
enclosure/additional  
drive in my system  
My hard drive is 2TB,  
are there any unique  
issues?  
• No  
Is RAID or JBOD  
supported?  
This is most likely because this space was  
either not partitioned or initialized when the  
hard drive was formatted. Another reason is  
that when the hard drive has been removed  
improperly, a ghost drive can be created on  
the computer which confuses the computer  
into thinking there is still usable space. It is  
best to turn off the enclosure and reboot your  
system.  
Why do I keep seeing  
8 GB of hard drive space  
(no partition)?  
• No, the hard drive must be initialized and  
partitioned for one or the other. When  
formatted for Mac, a PC will not be able to see  
the partition, and vice versa.  
Can I use the hard drive  
enclosure with a Mac  
and a PC at the same  
time?  
Specifications  
• Make sure the hard drive has been initialized  
and partitioned if using a new hard drive. If  
you need to do this, see ""Partitioning and  
formatting a new hard drive" on page 5.  
• If you have Windows 7, you may not have  
rights to the files and folders and may need to  
take Ownership of these files and folders. Go  
for more information.  
SATA I or SATA II  
Device interface  
Dimensions (WxLxH)  
Host interface  
There is a USB icon in  
the system tray, but I  
can't find the hard disk  
in MY COMPUTER  
1.22 x 4.96 x 8.07 in (3.1 x 12.6 x 20.5 cm)  
USB 3.0 B type  
AC adaptor  
Power supply  
• Your system may be operating at USB 2.0  
speeds due to an incorrect driver installation  
of the USB 3.0 adapter card. Or you may have  
a system that does not support USB 3.0. If  
your system includes a PCIe slot, you can  
achieve SuperSpeed USB transfer rates by  
installing a USB 3.0 PCIe adapter card.  
• Make sure the enclosure is connected to a  
USB 3.0 or 2.0 port. Transfer speeds are  
optimal/best with your hard drive enclosure if  
you are using USB 3.0 ports. Data throughput  
is greatly affected by the type and location of  
data on the disk. A few very large files will  
copy much faster than many small files since  
the larger files are more likely to be arranged  
sequentially on the disk.  
Up to 3 TB 3.5” SATA HDD (Windows  
Vista and Windows 7)  
Up to 2 TB 3.5” SATA HDD (Windows XP)  
Maximum height is 1.03 in (2.61 cm)  
HDD supports  
Operating: 32~104°F (0~40°C)  
20% to 80% non-condensing  
FCC Class B, ICES-003  
Operating temperature  
Operating humidity  
Certificate  
The data transfer  
between computer and  
device is slow  
• Magnetic Hard Disk Drives operate at speeds  
slower than the USB 3.0's maximum data  
transfer rate. If using an HDD, your transfer  
speeds will be faster on USB 3.0 than on USB  
2.0, but will still be limited by the phyiscal  
disk's throughput.  
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7
Legal notices  
DX-HD303513  
Legal notices  
FCC Part 15  
This device complies with Part 15 of the FCC Rules. Operation of this  
product is subject to the following two conditions: (1) this device may  
not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired  
operation.  
This equipment has been tested and found to comply within the limits  
for a class B digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee  
that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
• Consult the dealer or an experienced technician for help.  
FCC warning  
Changes or modifications not expressly approved by the party  
responsible for compliance with the FCC Rules could void the user’s  
authority to operate this equipment.  
Canada ICES-003 statement  
This Class B digital apparatus complies with Canadian ICES-003.  
This equipment complies with the applicable technical standards of  
ICES 003:1997 in accordance with the measurement procedures  
specified in CISPR22-96.  
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8
DX-HD303513  
Legal notices  
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9
Legal notices  
DX-HD303513  
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE  
REMEDY. DYNEX SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL  
One-year limited warranty  
DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,  
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST  
BUSINESS OR LOST PROFITS. DYNEX PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES  
WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE  
PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND  
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE  
LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO  
WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY  
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON  
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY  
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE  
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.  
Contact Dynex:  
Dynex Products (“Dynex”) warrants to you, the original purchaser of this new  
DX-HD303513 (“Product”), that the Product shall be free of defects in the original  
manufacture of the material or workmanship for a period of one (1) year from the date  
of your purchase of the Product (“Warranty Period”). This Product must be purchased  
from an authorized dealer of Dynex brand Products and packaged with this warranty  
statement. This warranty does not cover refurbished product. If you notify Dynex during  
the Warranty Period of a defect covered by this warranty that requires service, terms of  
this warranty apply.  
How long does the coverage last?  
The Warranty Period lasts for one year (365 days) from the date you purchased the  
Product. The purchase date is printed on the receipt you received with the Product.  
For customer service please call 1-800-305-2204  
What does this warranty cover?  
Distributed by Best Buy Purchasing, LLC  
During the Warranty Period, if the original manufacture of the material or workmanship  
of the Product is determined to be defective by an authorized Dynex repair center or  
store personnel, Dynex will (at its sole option): (1) repair the Product with new or  
rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable  
products or parts. Products and parts replaced under this warranty become the property  
of Dynex and are not returned to you. If service of products and parts are required after  
the Warranty Period expires, you must pay all labor and parts charges. This warranty  
lasts as long as you own your Dynex Product during the Warranty Period. Warranty  
coverage terminates if you sell or otherwise transfer the Product.  
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645  
© 2013 BBY Solutions, Inc.  
All rights reserved. DYNEX is a trademark of BBY Solutions, Inc. Registered in some  
countries. All other products and brand names are trademarks of their respective  
owners.  
How to obtain warranty service?  
If you purchased the Product at a retail store location, take your original receipt and the  
Product to the store you purchased it from. Make sure that you place the Product in its  
original packaging or packaging that provides the same amount of protection as the  
original packaging. If you purchased the Product from an online web site, mail your  
original receipt and the Product to the address listed on the web site. Make sure that  
you put the Product in its original packaging or packaging that provides the same  
amount of protection as the original packaging.  
To obtain in-home warranty service for a television with a screen 25 inches or larger, call  
1-888-BESTBUY. Call agents will diagnose and correct the issue over the phone or will  
have an Dynex-approved repair person dispatched to your home.  
Where is the warranty valid?  
This warranty is valid only to the original purchaser of the Product in the United States,  
Canada, and Mexico.  
What does the warranty not cover?  
This warranty does not cover:  
Customer instruction  
Installation  
Set up adjustments  
Cosmetic damage  
Damage due to acts of God, such as lightning strikes  
Accident  
Misuse  
Abuse  
Negligence  
Commercial use  
Modification of any part of the Product  
Plasma display panel damaged by static (non-moving) images applied for  
lengthy periods (burn-in).  
This warranty also does not cover:  
Damage due to incorrect operation or maintenance  
Connection to an incorrect voltage supply  
Attempted repair by anyone other than a facility authorized by Dynex to service  
the Product  
Products sold as is or with all faults  
Consumables, such as fuses or batteries  
Products where the factory applied serial number has been altered or removed  
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Distributed by Best Buy Purchasing, LLC  
7601 Penn Ave. South, Richfield, MN 55423 U.S.A.  
© 2013 BBY Solutions, Inc. All rights reserved.  
DYNEX is a trademark of BBY Solutions, Inc. Registered in some countries. All other products and  
brand names are trademarks of their respective owners.  
V2 ENGLISH  
13-0415  
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