Owner’s Manual
Model
DF1135M
DF1136L
IMPORTANT SAFETY INFORMATION: Always read this manual first
before attempting to install or use this fireplace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
7212270100R03
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Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
fireplace from Dimplex, the world leader in electric fireplaces.
Please carefully read and save these instructions.
CAUTION: read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, fire hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the model and
serial number Label of your fireplace.
Model Number
Serial Number Label
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product under manufacturer’s Warranty?
Contact us at:
For Troubleshooting and Technical support
OR
Toll-Free 1-888-DIMPLEX (1-888-346-7539)
monday to Friday 8:00 a.m. to 4:30 p.m. EsT
Please have your model number and product serial
number ready. (see above)
3
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IMPORTANT INSTRUCTIONS
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
⑧ Do not operate any unit with
a damaged cord or plug, or if
the heater has malfunctioned,
or if the electric fireplace has
been dropped or damaged in
any manner, contact Dimplex
Technical service at
① read all instructions before
using the electric fireplace.
1-888-346-7539.
② This fireplace is hot when in
use. To avoid burns, do not let
bare skin touch hot surfaces.
The trim around the heater outlet
becomes hot during heater
operation.
⑨Do not use outdoors.
⑩ This fireplace is not intended
for use in bathrooms, laundry
areas and similar indoor locations.
never locate heater where it may
fall into a bathtub or other water
container.
③ Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the unit is left operating
and unattended.
⑪ High temperature, keep
electrical cords, drapery, and
other furnishings at least 3 ft
(0.9m) from the front of the heater
and away from the side and rear.
④ Always unplug the fireplace
when not in use.
⑫ Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from traffic
area and where it will not be
tripped over.
⑤ Young children should be
supervised to ensure that they do
not play with the appliance.
⑥ The appliance is not intended
for use by young children
or infirmed persons without
supervision.
⑬ Do not locate the unit
directly below a fixed electrical
convenience outlet.
⑦ If the supply cord is damaged,
it must be replaced by the
manufacturer, or its service agent,
or a qualified person in order to
avoid a hazard.
⑭ To disconnect the fireplace,
turn the controls off, then remove
the plug from the outlet.
4
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IMPORTANT INSTRUCTIONS
overheat and cause a risk of fire.
This heater is not intended for use
with an extension cord. Plug the
cord directly into an appropriate
wall receptacle.
⑮ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or fire, or
damage to the heater.
⑳ Do not burn wood or other
⑯ Do not block air intake or
exhaust in any manner. Do not
use on soft surfaces, like a bed,
where openings may become
blocked.
materials in the electric fireplace.
㉑ Do not strike the fireplace
glass.
Always use a certified
electrician should new circuits or
outlets be required.
㉒
⑰ All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or flammable
liquids are used or stored or
where the unit will be exposed to
flammable vapors.
㉓ Always use properly grounded,
fused and polarized outlets.
㉔ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
⑱ Do not modify the electric
fireplace. use it only as described
in this manual. Any other use
not recommended by the
manufacturer may cause fire,
electric shock or injury to persons.
㉕ When transporting or storing
the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
⑲ Avoid the use of an extension
cord. Extension cords may
CAUTION
rIsk oF ELECTrIC sHoCk
Do noT oPEn
no usEr-sErvICAbLE PArTs InsIDE
SAVE THESE INSTRUCTIONS
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IMPORTANT INSTRUCTIONS
! NOTE: This equipment has been
WARNINg: remote control
contains small batteries. keep away
from children. If swallowed, seek
medical attention immediately.
tested and found to comply with
the limits for Class b digital device,
pursuant to part 15 of the FCC rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and
can radiate radio frequency energy
WARNINg: Do not install battery
backwards, charge, put in fire or mix
with used or other battery types - may
explode or leak causing injury.
and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
! NOTE: Changes or modifications
not expressly approved by the party
or television reception, which can be
responsible for compliance could
determined by turning the equipment
void user's authority to operate the
equipment.
off and on, the user is encouraged to
try to correct the interference by one or
more of the following measures:
· Increase the separation between
the equipment and the receiver.
· Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
· Consult the dealer or an
experienced radio/Tv technician for
help.
operation is subject to the following
two conditions: (1) this device may not
cause interference and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
6
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Quick Reference guide
1. before using the fireplace
verify:
2. If you have any technical
questions or concerns
regarding the operation
of your electric fireplace,
or require service contact
customer service.
•
Are the circuit breakers
for the unit on?
•
Are the light bulbs
loose? (To check, follow
the instructions for
replacing the light bulbs
under the maintenance
section of this manual)
3. The heater may emit a slight,
harmless odor when first
used. This odor is a normal
condition caused by the initial
heating of internal heater
parts.
Fireplace Installation
Site Selection
The unit is packaged with two
types of mounting options:
WARNINg: Ensure the power
cord is not installed so that
it is pinched or against a
sharp edge and ensure that
the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
fire, electric shock or injury to
persons.
•
•
Wall mounting, surface
Pedestal
! NOTE: A 15 Amp, 120
volt circuit is required. A
dedicated circuit is preferred
but not essential in all cases.
A dedicated circuit will be
required if, after installation,
the circuit breaker trips or the
fuse blows on a regular basis
when the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.
Construction and electrical
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of fire, electric
shock and injury to persons.
Do not attempt to wire your
own new outlets or circuits. To
reduce the risk of fire, electric
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Fireplace Installation
shock or injury to persons,
always use a licensed
electrician.
Figure 1
WARNINg: The supplied
mounting components are
designed for use with Dimplex
fireplaces only. Improper use,
or use for purposes other than
intended, may cause damage
or injury.
610 mm (24")
MINIMUM
Wall Mounting Instructions
WARNINg: Failure to install
the fireplace as instructed
below may result in damage
to the equipment and or may
expose the user to the risk of
fire, serious injury, illness or
death.
1020 mm (40")
RECOMMENDED
Figure 2
WARNINg: The fireplace
requires the wall mounting
bracket screws to be installed
into a minimum of two wall
studs (Figure 1).
above an electrical outlet.
Access to the electrical outlet
must be maintained. Ensure
the installation meets the
national and state/provincial
electrical codes.
Tools Required
• #2 Phillips screwdriver
• Pencil
• slot screwdriver
• bubble level (supplied)
• Drill, and drill bits as required
! NOTE: It is recommended
that the bottom of the unit
not be mounted higher than
1020mm (40") from the
Approximate time: 30 minutes
Fireplace Installation ground
to maintain an optimized
viewing angle of the flame.
for installation
1. select an appropriate location
to mount the unit on a wall,
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Fireplace Installation
be installed in the appropriate
CAUTION: Ensure that the
top of the unit is at least
610mm (24") from the ceiling
or any object (i.e. Electrical
receptacles) that may obstruct
or be susceptible the flow or
temperature of air out of the
unit.
wall locations to fasten the wall
bracket through the remaining
holes. (Figure 2) For example, if
you plan to secure the bracket to
studs through holes A&D, install
anchors centered on holes b and
C.
3. Hold the wall-mounting
bracket on the wall and mark
the location of onE (1) of the
mounting holes.
CAUTION: High temperature,
keep electrical cords, drapery,
and other furnishings at least
3 ft (0.9m) from the front of the
heater and away from the side 4. Place the bubble level onto
and rear.
the top of the wall-mounting
bracket.
2. The wall-mounting bracket
must be mounted to at
5. Adjust the wall-mounting
bracket so the bubble on the
level is centered between the
two black lines.
least two (2) wall studs.
studs should be accessed
through two (2) wall-bracket
holes in one of the following
combinations: A&F, b&D, or
C&E (Figure 1).
6. Mark three (3) other mounting
screw locations, on the wall,
ensuring that the wall bracket
stays level.
! NOTE: Wall anchors must
7. Install the supplied wall
anchors on the drywall
Figure 3
Wall anchor
marked locations by placing
a #2 Phillips screwdriver into
the recess of the anchor.
8. Press the anchor into the wall
in the desired marked position
while turning the anchor
clockwise until it is flush with
the wall.
screw
Wall
bracket
9
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Fireplace Installation
12. mount the unit on the wall,
Figure 4
so that the tabs on the wall
bracket have been inserted
into the slots on the back of
the firebox. (Figure 5)
13. Mount hardware for frame in-
stallation to unit as described
in installation guide provided
with frame.
Cover Plates
Figure 5
14. Carefully pour and evenly dis-
tribute the supplied media in
the media tray of the firebox
(Figure 6).
15. Hang the frame assembly on
the mounting hardware of the
firebox and secure by follow-
ing the instructions included
with frame.
16. Excess electrical cord can be
inserted back into the bottom
of the unit, into the cord
storage area.
9. Insert the wall anchor screws
through the wall bracket and
thread into the wall anchors.
Tighten the screw (Figure 3).
Figure 6
10. Install the remaining screws
through the bracket and into
the wall studs as required.
!
NOTE: At least two of
the mounting screws must be
installed into a wall stud.
11. remove the two (2) cover
plates from the wall mounting
slots in the back of the
firebox. (Figure 4)
Media Tray
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Fireplace Installation
Pedestal Installation
Figure 7
Instructions
verticle
Supports
WARNINg: Failure to install
the fireplace as instructed
below may result in damage
to the equipment and or may
expose the user to the risk of
fire, serious injury, illness or
death.
base
CAUTION: High temperature,
keep electrical cords, drapery,
and other furnishings at least
3 ft (0.9m) from the front of the
heater and away from the side
and rear.
Figure 8
Tools Required
• #2 Phillips screwdriver
1. Carefully lay the fireplace
down on its front.
Pedestal
! NOTE: If necessary, lay a
protective barrier between the front
glass and your work surface, (i.e.
cloth, cardboard, thick plastic) to
avoid scratching the glass or your
work surface.
4. secure the pedestal to the
firebox with the provided
screws. (Figure 8)
5. orient the firebox so that it is
standing upright.
2. Assemble the pedestal by
attaching the vertical supports
to the base. (Figure 7)
6. Mount hardware for trim in-
stallation to unit as described
in installation guide provided
with trim.
3. Position the pedestal on the
back of the firebox so that
it lines up with the provided
mounting holes.
7. Carefully pour and evenly dis-
tribute the supplied media in
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Fireplace Installation
the media tray of the firebox
(Figure 6).
8. Hang the frame assembly on
the mounting hardware of the
firebox and secure by follow-
ing the instructions included
with frame.
9. Excess electrical cord can be
inserted back into the bottom
of the unit, into the cord
storage area.
Operation
B. 3-Position Switch
Figure 9
The 3-Position switch changes
the mode the fireplace operates
in and has three (3) positions:
“MANUAL”; “OFF”; and
“REMOTE”.
A
b
C
When in “REMOTE” mode,
the fireplace's three levels of
operation are controlled by the
ON and OFF buttons of the
remote control.
The manual controls for the
electric fireplace are located on
the right end of the unit (Figure 9). In “OFF” mode, power to all
functions is cut off.
A. On/Off Switch
In “MANUAL” mode, the
The on/off switch supplies power
fireplace's three levels of
to all fireplace functions. When
operation are controlled by the
the switch is in the “I” position,
manual Control buttons.
the unit is on. When in the “O”
position, the fireplace is off.
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Operation
C. Manual Control Buttons
Figure 10
The manual Control buttons
operate the fireplace levels
sequentially (from off): flames
only; to flames and low heat; to
flames and high heat.
On
button
off button
The level is increased every time
the “I” button is pressed, and the
fireplace can be turned off at any
point by pressing the “O” button.
Plastic
Strip
battery
Resetting The
Temperature Cutoff
Switch
Cover
m), it does not have to be pointed
at the fireplace and can pass
through most obstacles (including
walls). It is supplied with one
of hundreds of independent
frequencies to prevent
should the heater overheat, an
automatic switch will turn the
heater off and it will not come
back on without being reset.
The temperature cutoff switch
can be reset by unplugging the
unit, waiting five (5) minutes and
plugging the unit back in.
interference with other units.
Remote Control Usage
The remote control operates the
fireplace levels sequentially (from
off): flames only; to flames and
low heat; to flames and high heat.
The level is increased every time
the ON button is pressed on the
remote control and the fireplace
can be turned off at any point by
pressing the oFF button.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call
Dimplex customer service at
1-888-DImPLEX
(1-888-346-7539).
Remote Control
The fireplace is supplied with a
radio frequency remote control.
This remote control has a range
of approximately 50 feet (15.25
! NOTE: before attempting any
operation with the remote, pull
the plastic insulator strip out from
between the remote casing and
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Operation
battery cover (Figure 10).
again.
Remote Control Initialization/
Battery Replacement
Reprogramming
To replace the battery:
If the remote control or remote
control receiver has been
replaced, follow these steps to
initialize the remote control and
receiver:
1. slide battery cover open on
the remote control (Figure
10).
2. Install one (1) 12-volt (A23)
battery in the battery holder.
1. Ensure that power is supplied
through the main service
panel.
3. Close the battery cover.
battery must be recycled
or disposed of properly.
2. Turn on/off switch to “ I ”
Check with your Local
(Figure 9A).
Authority or retailer for recycling
advice in your area.
3. move the 3-Position switch
to the “ REMOTE ” position
(Figure 9b).
4. Press and hold the Manual
Control button marked “ I ” for
five (5) seconds (Figure 9C).
After five (5) seconds, there is
a 10 second window to press
any button on the remote
control.
5. Press any button on the
remote control within that 10
seconds.
This will synchronize the remote
control and receiver.
! NOTE: You will have only 10
seconds to perform this last step.
Failure to do so will result in these
steps needing to be followed
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Maintenance
Fireplace Surface
Cleaning
use only a damp cloth to clean
painted surfaces of the fireplace.
Do not use abrasive cleaners.
ꢀWARNINg: Disconnect
power before attempting any
maintenance or cleaning to
reduce the risk of fire, electric
shock or damage to persons.
Partially Reflective Glass
Servicing
Cleaning
Except for installation and
cleaning described in this
manual, an authorized service
representative should perform
any other servicing.
The Partially reflective Glass
is cleaned in the factory during
the assembly operation. During
shipment, installation, handling,
etc., the Partially reflective Glass
may collect dust particles; these
can be removed by dusting lightly
with a clean dry cloth.
To remove fingerprints or other
marks, the Partially reflective
Glass can be cleaned with
a damp cloth. The Partially
reflective Glass should be
completely dried with a lint free
cloth to prevent water spots.
To prevent scratching, do not use
abrasive cleaners.
15
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Warranty
Products to which this limited warranty
applies
1 year from the date of the first purchase
of such products.
This limited warranty applies to the
following models of your newly purchased
Dimplex electric fireplace, DF1135M or
DF1136L. This limited warranty applies
only to purchases made in any province
of Canada except for Yukon Territory,
nunavut, or northwest Territories or in
any of the 50 States of the USA (and the
District of Columbia) except for Hawaii and
Alaska. This limited warranty applies to
the original purchaser of the product only
and is not transferable.
The limited 1 year warranty period also
applies to any implied warranties that
may exist under applicable law. some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
Products excluded from this limited
warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, nunavut, northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these states, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or
conditions of merchantability or fitness for
a particular purpose) and the entire risk of
as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical service by contacting
Dimplex at 1-888-DImPLEX (1-888-
346-7539), or 1367 Industrial road,
Cambridge ontario, Canada n1r 7G8.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires a
proof of purchase of the product.
What Dimplex will do in the event of a
defect?
What this limited warranty covers and for
how long
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 1 year limited warranty period
you have the following rights:
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
•
Dimplex will in its sole discretion
either repair or replace such defective
product or part without charge. If
material and workmanship for a period of
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Warranty
Dimplex is unable to repair or replace
such product or part, or if repair or
replacement is not commercially
practicable or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund the
purchase price for such product or
part.
oFFICErs, DIrECTors, or AGEnTs
bE LIAbLE For ANY DIrECT LossEs,
CosTs, or DAmAGEs THAT EXCEED
THE PurCHAsE PrICE oF THE
ProDuCT.
somE JurIsDICTIons Do noT ALLoW
THE EXCLusIon or LImITATIon oF
InCIDEnTAL or ConsEQuEnTIAL
DAmAGEs, so THE AbovE LImITATIon
or EXCLusIon mAY noT APPLY To
THE PurCHAsEr.
•
•
Limited warranty service will be
performed solely by dealers or service
agents of Dimplex authorized to
provide limited warranty services.
How state and Provincial law apply
Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product or
part) or any labour or transportation
costs. such costs shall be the
This limited warranty gives you specific
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the united
nations Convention on Contracts for
the sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.
purchaser’s responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
In no EvEnT WILL DImPLEX, OR ITS
DIrECTors, oFFICErs, or AGEnTs,
bE LIAbLE To the PurCHAsEr or
AnY THIrD PArTY, WHETHEr In
ConTrACT, In TorT, or on AnY
oTHEr bAsIs, For AnY InDIrECT,
sPECIAL, PunITIvE, EXEmPLArY,
ConsEQuEnTIAL, or InCIDEnTAL
Loss, CosT, or DAmAGE ArIsInG
ouT oF or In ConnECTIon WITH
THE sALE, mAInTEnAnCE, usE, or
InAbILITY To usE THE ProDuCT,
EvEn IF DImPLEX or ITs DIrECTors,
oFFICErs, or AGEnTs HAvE bEEn
ADvIsED oF THE PossIbILITY oF
suCH LossEs, CosTs or DAmAGEs,
or IF suCH LossEs, CosTs, or
DAmAGEs ArE ForEsEEAbLE. In
no EvEnT WILL DImPLEX, OR ITS
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Replacement Parts
Heater Assembly (with Cutout) . . . . . . . . . . . . . . . . . . . . . . . . .9600560100RP
Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4100010800RP
Flicker motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2000210500RP
Flicker rod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5901070200RP
on/off switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2800070700RP
remote switchboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000820300RP
remote Control receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000820100RP
remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000370900RP
Mounting Hardware Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9600350100RP
mounting bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1017130259RP
Pedestal - base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112440010FRP
Pedestal - vertical supports . . . . . . . . . . . . . . . . . . . . . . . . . . .1025260159RP
DF1135
Partially reflective Glass. . . . . . . . . . . . . . . . . . . . . . . . . . .5902420100RP
Flame Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5902400100RP
LED Light Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000830100RP
LED Driver board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000810200RP
Media Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5902430100RP
DF1136
Partially reflective Glass . . . . . . . . . . . . . . . . . . . . . . . . . .5902420200RP
Flame Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5902460100RP
LED Light Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000830102RP
LED Driver board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000810100RP
Media Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5902430200RP
Dimplex North America Limited
1367 Industrial Road
Cambridge on
Canada n1r 7G8
© 2012 Dimplex north America Limited
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