Desa Water Heater A C B User Manual

UNVENTED (VENT-FREE) GAS LOG HEATER  
OWNER’S OPERATION AND INSTALLATION MANUAL  
TM  
("A" Models) 18", 24", and 30"  
Remote-Ready  
(“C” Models) 18", 24", and 30"  
Variable Manually-Controlled  
(“B” Models) 18", 24", and 30"  
Thermostatically-Controlled  
LO  
PILOT  
OFF  
HI  
Remote-Ready and Variable Manually-Controlled Models  
Also Design-Certified As Vented Decorative Appliances  
WARNING: Improper installation, adjust-  
WARNING: If the information in this manual  
is not followed exactly, a fire or explosion  
may result causing property damage, per-  
sonal injury, or loss of life.  
ment, alteration, service, or maintenance  
can cause injury or property damage. Re-  
fer to this manual for correct installation  
and operational procedures. For assis-  
tance or additional information consult a  
qualified installer, service agency, or the  
gas supplier.  
— Do not store or use gasoline or other  
flammablevaporsandliquidsinthevicinity  
of this or any other appliance.  
— WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not  
use any phone in your building.  
WARNING: This appliance is for installa-  
tion only in a solid-fuel burning masonry  
or UL127 factory-built fireplace, or in an  
approved ventless firebox. It is design-  
certified for these installations in accor-  
dance with ANSI Z21.11.2. Exception: Do  
not install this appliance in a factory-built  
fireplace that includes instructions stat-  
ing it has not been tested or should not be  
used with unvented gas logs.  
• Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas  
supplier’s instructions.  
• Ifyoucannotreachyourgassupplier, call  
the fire department.  
— Installation and service must be performed  
by a qualified installer, service agency, or  
the gas supplier.  
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which  
it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer  
to Air for Combustion and Ventilation section on page 4 of this manual.  
This appliance may be installed in an aftermarket,* manufactured (mobile) home, where not  
prohibited by local codes.  
This appliance is only for use with the type of gas indicated on the rating plate. This appliance  
is not convertible for use with other gases.  
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer  
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SAFETY INFORMATION  
PRODUCT IDENTIFICATION  
3
SAFETY INFORMATION  
Continued  
1. This appliance is only for use with the type of gas indicated on 14. Turn heater off and let cool before servicing, installing, or re-  
the rating plate. This appliance is not convertible for use with  
other gases.  
2. Do not place propane/LPsupply tank(s) inside any structure. Lo-  
pairing. Make sure the selector switch is in the OFF position  
(Remote-Ready Models Only). Only a qualified service per-  
son should install, service, or repair heater.  
cate propane/LP supply tank(s) outdoors (propane/LP units only). 15. Make sure the selector switch is in the OFF position when you are  
away from home for long periods of time (Remote-Ready Mod-  
els Only).  
3. If you smell gas  
• shut off gas supply  
• do not try to light any appliance  
• do not touch any electrical switch; do not use any phone in  
your building  
• immediately call your gas supplier from a neighbor’s phone.  
Follow the gas supplier’s instructions  
• if you cannot reach your gas supplier, call the fire department  
16. Remote-Ready heaters do not to be connected to any external  
electrical source.  
17. Operating heater above elevations of 4,500 feet may cause pi-  
lot outage.  
18. To prevent performance problems, do not use propane/LP fuel  
tank of less than 100 lb. capacity (propane/LP units only).  
4. This heater shall not be installed in a bedroom or bathroom,  
unless installed as a vented appliance. See Installing Damper  
Clamp Accessory for Vented Operation, page 10 (Remote-  
Ready and Variable Manually-Controlled Models Only).  
5. Before installing in a solid fuel burning fireplace, the chimney  
flue and firebox must be cleaned of soot, creosote, ashes and  
loose paint by a qualified chimney cleaner. Creosote will ig-  
nite if highly heated. Inspect chimney flue for damage.  
If damaged, repair flue damper before operating heater.  
19. Provide adequate clearances around air openings.  
PRODUCT IDENTIFICATION  
Crossover Log  
Rear Log  
Rear Burner  
Front Log  
6. If fireplace has glass doors, never operate this heater with glass  
doors closed. If you operate heater with doors closed, heat  
buildup inside fireplace will cause glass to burst. Also if fire-  
place opening has vents at the bottom, you must open the vents  
before operating heater.  
7. To prevent the creation of soot, follow the instructions in Clean-  
ing and Maintenance, page 23.  
8. Before using furniture polish, wax, carpet cleaner, or similar  
products, turn heater off. If heated, the vapors from these prod-  
ucts may create a white powder residue within burner box or  
on adjacent walls and furniture.  
9. This heater needs fresh, outside air ventilation to run properly.  
This heater has an Oxygen Depletion Sensing (ODS) safety  
shutoff system. The ODS shuts down the heater if enough fresh  
air is not available. See Air for Combustion and Ventilation,  
pages 4 through 6. If heater keeps shutting off, see Trouble-  
shooting, pages 24 through 26.  
Middle  
Log  
Piezo Ignitor  
Front Burner  
Base  
Assembly  
Control Knob  
Crossover Log  
Rear Log  
Front Burner  
Front Log  
Rear Burner  
Piezo  
10. Do not run heater  
Ignitor  
• where flammable liquids or vapors are used or stored  
• under dusty conditions  
11. Do not use this heater to cook food or burn paper or other objects.  
Remote  
Control  
(Optional)  
Middle Log  
W
A
R
M
E
R
C
O
O
TE  
L
M
P
E
12. Do not use heater if any part has been exposed to or under  
water. Immediately call a qualified service technician to in-  
spect the room heater and to replace any part of the control  
system and any gas control which has been under water.  
13. Do not operate heater if any log is broken. Do not operate  
heater if a log is chipped (dime-sized or larger).  
R
A
U
T
O
O
N
O
F
F
Control  
Knob  
Flame Adjustment Knob  
Selector Switch (Optional)  
Figure 1 - Product Identification  
Base Assembly  
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OPTIONAL REMOTE CONTROL ACCESSORIES  
LOCAL CODES  
4
UNPACKING  
PRODUCT FEATURES  
AIR FOR COMBUSTION AND VENTILATION  
Providing Adequate Ventilation  
OPTIONAL REMOTE  
CONTROL ACCESSORIES  
There are four optional remote controls that can be purchased  
separately for Remote-Ready Models Only:  
SAFETY DEVICE  
This heater has a pilot with an Oxygen Depletion Sensing (ODS)  
safety shutoff system. The ODS/pilot is a required feature for vent-  
free room heaters. The ODS/pilot shuts off the heater if there is not  
enough fresh air.  
• wall switch  
• wall thermostat  
See Accessories, page 36.  
• hand-held ON/OFF remote  
• hand-held thermostat remote.  
The wall thermostat or hand-held thermostat may not be used where  
vented decorative listing is required.  
PIEZO IGNITION SYSTEM  
This heater has a piezo ignitor. This system requires no matches,  
batteries, or other sources to light heater.  
LOCAL CODES  
AIR FOR COMBUSTION AND  
VENTILATION  
Install and use heater with care. Follow all local codes. In the  
absence of local codes, use the latest edition of The National Fuel  
Gas Code ANSI Z223.1/NFPA 54*.  
*Available from:  
WARNING: This heater shall not be installed in a  
confined space or unusually tight construction un-  
less provisions are provided for adequate combus-  
tion and ventilation air. Read the following instruc-  
tions to insure proper fresh air for this and other  
fuel-burning appliances in your home.  
American National Standards Institute, Inc.  
1430 Broadway  
New York, NY 10018  
National Fire Protection Association, Inc.  
Batterymarch Park  
Quincy, MA 02269  
Today’s homes are built more energy efficient than ever. New mate-  
rials, increased insulation, and new construction methods help reduce  
heat loss in homes. Home owners weather strip and caulk around  
windowsanddoorstokeepthecoldairoutandthewarmairin. During  
heatingmonths, homeownerswanttheirhomesasairtightaspossible.  
Note: Where listed vented decorative logs are required, thermostat  
operation is not permitted.  
UNPACKING  
CAUTION: Do not remove the metal data plates  
from the grate assembly. The data plates contain  
important warranty and safety information.  
While it is good to make your home energy efficient, your home  
needs to breathe. Fresh air must enter your home. All fuel-burning  
appliances need fresh air for proper combustion and ventilation.  
Exhaustfans,fireplaces,clothesdryers,andfuelburningappliances  
1. Remove logs and heater base assembly from carton. Note: Do drawairfromthehousetooperate.Youmustprovideadequatefresh  
not pick up heater base assembly by burners. This could dam- air for these appliances. This will insure proper venting of vented  
age heater. Always handle base assembly by grate.  
fuel-burning appliances.  
2. Remove all protective packaging applied to logs and heater  
for shipment.  
PROVIDING ADEQUATE VENTILATION  
The following are excerpts from National Fuel Gas Code, ANSI  
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.  
3. Check all items for any shipping damage. If damaged, promptly  
inform dealer where you bought heater.  
All spaces in homes fall into one of the three following ventilation  
classifications:  
1. Unusually Tight Construction  
2. Unconfined Space  
3. Confined Space  
PRODUCT FEATURES  
OPERATION  
This heater is clean burning. It requires no outside venting. There is  
no heat loss out a vent or up a chimney. Heat is generated by both  
realistic flames and glowing coals. This heater is designed for vent-  
free operation with flue damper closed. It has been tested and  
approved to ANSI Z21.11.2 standard for unvented heaters. State and  
local codes in some areas prohibit the use of vent-free heaters. This  
heater may also be operated as a vented decorative (ANSI Z21.60)  
product by opening the flue damper (Non-Thermostat Models Only).  
The information on pages 4 through 6 will help you classify your  
space and provide adequate ventilation.  
Unusually Tight Construction  
The air that leaks around doors and windows may provide enough  
fresh air for combustion and ventilation. However, in buildings of  
unusually tight construction, you must provide additional fresh air.  
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AIR FOR COMBUSTION AND VENTILATION  
Providing Adequate Ventilation (Cont.)  
Determining Fresh-Air Flow for Heater Location  
5
AIR FOR COMBUSTION AND  
VENTILATION  
Continued  
Unusually tight construction is defined as construction  
where:  
2. Multiply the space volume by 20 to determine the maximum Btu/Hr  
the space can support.  
__________ (volume of space) x 20 = (Maximum Btu/Hr the space  
can support)  
a. walls and ceilings exposed to the outside atmosphere  
have a continuous water vapor retarder with a rating  
of one perm (6 x 10-11 kg per pa-sec-m2) or less with  
openings gasketed or sealed and  
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum  
Btu/Hr the space can support)  
b. weather stripping has been added on openable win-  
dows and doors and  
3. Add the Btu/Hr of all fuel burning appliances in the space.  
Vent-free heater  
Gas water heater*  
Gas furnace  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
c. caulking or sealants are applied to areas such as  
joints around window and door frames, between sole  
plates and floors,between wall-ceiling joints, between  
wall panels, at penetrations for plumbing, electrical,  
and gas lines, and at other openings.  
Vented gas heater  
Gas fireplace logs  
Other gas appliances* + _____________ Btu/Hr  
Total = _____________ Btu/Hr  
If your home meets all of the three criteria above,  
you must provide additional fresh air. See Ventilation  
Air From Outdoors, page 6.  
* Do not include direct-vent gas appliances. Direct-vent draws com-  
bustion air from the outdoors and vents to the outdoors.  
If your home does not meet all of the three criteria above,  
proceed to Determining Fresh-Air Flow For Heater Loca-  
tion, below.  
Example:  
40,000  
Gas water heater  
Vent-free heater  
Total  
_____________ Btu/Hr  
33,000  
+ _____________ Btu/Hr  
Confined and Unconfined Space  
73,000  
= _____________ Btu/Hr  
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a  
confined space as a space whose volume is less than 50 cubic feet  
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating  
of all appliances installed in that space and an unconfined space as  
aspacewhosevolumeisnotlessthan50cubicfeetper1,000Btuper  
hour (4.8 m3 per kw) of the aggregate input rating of all appliances  
installed in that space. Rooms communicating directly with the  
space in which the appliances are installed*, through openings not  
furnished with doors, are considered a part of the unconfined space.  
4. Compare the maximum Btu/Hr the space can support with the actual  
amount of Btu/Hr used.  
__________________ Btu/Hr (maximum the space can support)  
__________________ Btu/Hr (actual amount of Btu/Hr used)  
Example: 51,200 Btu/Hr (maximum the space can support)  
73,000 Btu/Hr (actual amount of Btu/Hr used)  
The space in the above example is a confined space because the actual Btu/  
Hr used is more than the maximum Btu/Hr the space can support. You must  
provide additional fresh air. Your options are as follows:  
* Adjoining rooms are communicating only if there are doorless  
passageways or ventilation grills between them.  
A. Rework worksheet, adding the space of an adjoining room. If the ex-  
tra space provides an unconfined space, remove door to adjoining  
room or add ventilation grills between rooms. See Ventilation Air From  
Inside Building, page 6.  
DETERMINING FRESH-AIR FLOW FOR  
HEATER LOCATION  
B. Vent room directly to the outdoors. See Ventilation Air From Out-  
doors, page 6.  
Determining if You Have a Confined or  
Unconfined Space  
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.  
Use this work sheet to determine if you have a confined or unconfined space.  
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support,  
thespaceisanunconfinedspace.Youwillneednoadditionalfreshairventilation.  
Space:Includestheroominwhichyouwillinstallheaterplusanyadjoining  
rooms with doorless passageways or ventilation grills between the rooms.  
WARNING: If the area in which the heater may be  
operated is smaller than that defined as an uncon-  
fined space or if the building is of unusually tight  
construction,provideadequatecombustionandven-  
tilation air by one of the methods described in the  
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Sec-  
tion 5.3 or applicable local codes.  
1. Determine the volume of the space (length x width x height).  
Length x Width x Height = ___________ cu. ft. (volume of space)  
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling  
height) = 2560 cu. ft. (volume of space)  
If additional ventilation to adjoining room is supplied with grills or open-  
ings, add the volume of these rooms to the total volume of the space.  
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AIR FOR COMBUSTION AND VENTILATION  
Ventilation Air  
6
AIR FOR COMBUSTION AND  
VENTILATION  
Continued  
VENTILATION AIR  
12"  
Ventilation Air From Inside Building  
This fresh air would come from an adjoining unconfined space.  
When ventilating to an adjoining unconfined space, you must  
provide two permanent openings: one within 12" of the ceiling and  
one within 12" of the floor on the wall connecting the two spaces  
(see options 1 and 2, Figure 2). You can also remove door into  
adjoining room (see option 3, Figure 2). Follow the National Fuel  
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion  
and Ventilation for required size of ventilation grills or ducts.  
Ventilation  
Grills  
Into Adjoining  
Room,  
Ventilation Grills  
Into Adjoining Room,  
Option 2  
Or  
Remove  
Door into  
Adjoining  
Room,  
Option  
3
Option 1  
Ventilation Air From Outdoors  
Provide extra fresh air by using ventilation grills or ducts. You must  
provide two permanent openings: one within 12" of the ceiling and  
one within 12" of the floor. Connect these items directly to the  
outdoors or spaces open to the outdoors. These spaces include attics  
and crawl spaces. Follow the National Fuel Gas Code, ANSI  
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation  
for required size of ventilation grills or ducts.  
12"  
Figure 2 - Ventilation Air from Inside Building  
IMPORTANT: Do not provide openings for inlet or outlet air into  
attic if attic has a thermostat-controlled power vent. Heated air  
entering the attic will activate the power vent.  
Ventilated  
Outlet  
Attic  
Air  
Outlet  
Air  
To Attic  
To  
Crawl  
Space  
Inlet  
Air  
Ventilated  
Inlet Air  
Crawl Space  
Figure 3 - Ventilation Air from Outdoors  
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INSTALLATION  
Check Gas Type  
Installation and Clearances for Vent-Free Operation  
7
INSTALLATION  
NOTICE: This heater is intended for use as supple-  
mental heat. Use this heater along with your primary  
heating system. Do not install this heater as your  
primary heat source. If you have a central heating  
system, you may run systems circulating blower  
while using heater. This will help circulate the heat  
throughoutthehouse. Intheeventofapoweroutage,  
you can use this heater as your primary heat source.  
CAUTION: This heater creates warm air currents.  
These currents move heat to wall surfaces next to  
heater. Installing heater next to vinyl or cloth wall  
coveringsoroperatingheaterwhereimpurities(such  
as, but not limited to, tobacco smoke, aromatic  
candles, cleaning fluids, oil or kerosene lamps, etc.)  
in the air exist, may discolor walls or cause odors.  
IMPORTANT: Vent-free heaters add moisture to the air. Although  
this is beneficial, installing heater in rooms without enough venti-  
lation air may cause mildew to form from too much moisture. See  
Air for Combustion and Ventilation, pages 4 through 6.  
WARNING: A qualified service person must in-  
stall heater. Follow all local codes.  
NOTICE: State or local codes may only allow opera-  
tionofthisapplianceinaventedconfiguration.Check  
your state or local codes.  
CHECK GAS TYPE  
Use the correct gas type (natural or propane/LP) for your unit. If  
your gas supply is not correct, do not install fireplace. Call dealer  
where you bought fireplace for proper type fireplace.  
WARNING: Make sure the selector switch is in the  
OFFpositionbeforeinstallingheater(Remote-Ready  
Models Only).  
INSTALLATION AND CLEARANCES FOR  
VENT-FREE OPERATION  
WARNING: Before installing in a solid fuel burn-  
ing fireplace, the chimney flue and firebox must be  
cleaned of soot, creosote, ashes and loose paint by  
a qualified chimney cleaner. Creosote will ignite if  
highly heated. A dirty chimney flue may create and  
distribute soot within the house. Inspect chimney  
flue for damage. If damaged, repair flue damper  
before operating heater.  
WARNING: Maintain the minimum clearances. If  
you can, provide greater clearances from floor, ceil-  
ing, and adjoining wall.  
MINIMUM FIREPLACE  
CLEARANCE TO  
COMBUSTIBLE MATERIALS  
Log Size  
Side Wall  
Ceiling  
Floor  
18", 24", 30"  
WARNING: Seal any fresh air vents or ash clean-  
out doors located on floor or wall of fireplace. If not,  
draftingmaycausepilotoutageorsooting.Useaheat-  
resistant sealant. Do not seal chimney flue damper.  
16"  
42"  
5"  
LOG SIZING REQUIREMENTS  
Minimum Firebox Size  
WARNING: Never install the heater  
in a bedroom or bathroom unless installed as a  
vented appliance, see page 10 (Remote-Ready and  
Variable Manually-Controlled Models Only)  
in a recreational vehicle  
where curtains, furniture, clothing, or other flam-  
mable objects are less than 42 inches from the  
front, top, or sides of the heater  
Log  
Front Rear*  
Size Height Depth Width Width  
18"  
24"  
30"  
17"  
17"  
17"  
14"  
14"  
14"  
20"  
26"  
32"  
14"  
18"  
22"  
*Measured at 14" depth  
in high traffic areas  
in windy or drafty areas  
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INSTALLATION  
Installation and Clearances for Vent-Free Operation (Cont.)  
8
INSTALLATION  
Continued  
Carefully follow the instructions below. This will ensure safe noncombustible material behind it. Noncombustible material must  
installation into a masonry, UL127-listed manufactured fireplace, extend at least 8" up (for all models). If noncombustible material is  
or listed vent-free firebox.  
less than 12", you must install the fireplace hood accessory (24" and  
30" Models Only). See Figure 5 for minimum clearances.  
Minimum Clearances For Side Combustible  
Material, Side Wall, and Ceiling  
If Using Mantel  
You must have noncombustible material(s) above the fireplace  
opening. Noncombustiblematerials(suchasslate, marble, tile, etc.)  
must be at least 1/2 inch thick. With sheet metal, you must have  
noncombustible material behind it. Noncombustible material must  
extend at least 8 inches up (for all models). If noncombustible  
material is less than 12", you must install the fireplace hood  
accessory (24" and 30" Models Only). Even if noncombustible  
material is more than 12", you may need the hood accessory to  
deflect heat away from your mantel shelf. See Figure 5 and Figures  
6 and 7, page 9, for minimum clearances.  
A. Clearances from the side of the fireplace cabinet to any combus-  
tible material and wall should follow diagram in Figure 4.  
Example: The face of a mantel, bookshelf, etc. is made of  
combustible material and protrudes 3 1/2" from the wall. This  
combustible material must be 4" from the side of the fireplace  
cabinet (see Figure 4).  
Note:When installing your gas logs into a manufactured firebox,  
follow firebox manufacturer’s instructions for minimum clearances  
to combustible materials.  
B. Clearances from the top of the fireplace opening to the ceiling  
should not be less than 42 inches.  
IMPORTANT: If you cannot meet these minimum clearances, you  
must operate heater with chimney flue damper open. Go to Install-  
ing Damper Clamp Accessory for Vented Operation, page 10.  
Example  
Noncombustible  
Requirements for  
Material Distance (A) Safe Installation  
12" or more  
Noncombustible material OK.  
Between 8" and 12"  
24" or 30" Models: Install fireplace  
hood accessory (GA6050, GA6052, or  
GA6053 see Accessories, page 36).  
18" Model: Noncombustible  
material OK.  
*
Less than 8"  
Noncombustible material must be  
extended to at least 8". See Between  
8" and 12", above. If you cannot  
extend material, you must operate  
heater with flue damper open.  
*Minimum 16 inches from Side Wall  
Figure 4 - Minimum Clearance for Combustible to Wall  
NOTICE: Manual control heaters may be used as a  
vented product. If so, you must always run heater with  
chimney flue damper open. If running heater with  
damper open, noncombustible material above fire-  
place opening is not needed. Go to Installing Damper  
Clamp Accessory for Vented Operation, page 10.  
Heat Resistant  
Material  
(A)  
Minimum Noncombustible Material Clearances  
If Not Using Mantel  
Note: If using a mantel proceed to If Using Mantel. If not using a  
mantel, follow the information on this page.  
You must have noncombustible material(s) above the fireplace  
opening. Noncombustiblematerials(suchasslate, marble, tile, etc.)  
must be at least 1/2 inch thick. With sheet metal, you must have  
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.)  
Above Fireplace  
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INSTALLATION  
Mantel Clearances  
Floor Clearances  
9
INSTALLATION  
Continued  
Mantel Shelf  
MANTEL CLEARANCES  
10"  
8"  
Underside of  
Mantel Shelf  
In addition to meeting noncombustible material clearances, you must  
also meet required clearances between fireplace opening and mantel  
shelf.Ifyoudonotmeettheclearanceslistedbelow,youwillneedahood.  
6"  
2 1/2"  
Determining Minimum Mantel Clearance  
All minimum  
distances are  
in inches  
If you meet minimum clearance between mantel shelf and top of  
fireplace opening, a hood is not required (see Figure 6).  
Minimum Non-  
Combustible  
Material  
(A)  
Log Set  
24"/30" Models  
12"  
8"  
18"  
14"  
20"  
17"  
22"  
19"  
24"  
20"  
Determining Minimum Mantel Clearance When  
Using a Hood  
18" Model  
If minimum clearances in Figure 6 are not met, you must have  
a hood. When using a hood there are still certain minimum  
mantel clearances required. Follow minimum clearances shown  
in Figure 7 when using hood.  
Top of Fireplace  
Opening  
Minimum Non-  
Combustible  
Material Height  
Distances to  
Underside of  
Mantel  
NOTICE: Surface temperatures of adjacent walls and  
mantels become hot during operation. Walls and  
mantels above the firebox may become hot to the  
touch. If installed properly, these temperatures meet  
the requirement of the national product standard.  
Followallminimumclearancesshowninthismanual.  
Figure 6 - Minimum Mantel Clearances Without Using Hood  
Mantel Shelf  
12"  
Underside of  
Mantel Shelf  
10"  
8"  
6"  
NOTICE:Ifyourinstallationdoesnotmeettheminimum  
clearances shown, you must do one of the following:  
operate the logs only with the flue damper open  
raise the mantel to an acceptable height  
remove the mantel  
2 1/2"  
All minimum  
distances are  
in inches  
Minimum Non-  
Combustible  
Material  
Log Sets  
8"  
12"  
15"  
18"  
20"  
18", 24",  
Min.  
& 30" Models  
FLOOR CLEARANCES  
A. If installing appliance on the floor level, you must maintain  
the minimum distance of 14" to combustibles (see Figure 8).  
Top of Fireplace  
Opening  
Hood  
Distances to  
Underside of  
Mantel  
(
G
A
6
0
5
0
,
GA605 ,  
B. If combustible materials are less than 14" to the fireplace, you  
must install appliance at least 5" above the combustible floor-  
ing (see Figure 9).  
or GA6053)  
Figure 7 - Minimum Mantel Clearances When Using Hood  
Combustible  
Material  
14"  
Min.  
Hearth  
Combustible  
Material  
5"  
Min.  
Noncombustible  
Material  
Figure 9 - Minimum Fireplace  
Clearances Above  
Combustible Flooring  
Figure 8 - Minimum Fireplace  
ClearancesIfInstalledatFloor  
Level  
104415  
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INSTALLATION  
Installing Damper Clamp Accessory for Vented Operation  
Installing Heater Base Assembly  
10  
INSTALLATION  
Continued  
INSTALLING DAMPER CLAMP ACCESSORY  
FOR VENTED OPERATION  
INSTALLING HEATER BASE ASSEMBLY  
WARNING: You must secure this heater to fire-  
place floor. If not, heater will move when you adjust  
controls. Moving heater may cause a gas leak.  
Note: When used as a vented heater, appliance must be installed  
only in a solid-fuel burning fireplace with a working flue and  
constructed of noncombustible material.  
If your heater is a manually-controlled model, you may use this  
heater as a vented product. There are three reasons for operating  
your heater in the vented mode.  
WARNING: If installing in a sunken fireplace,  
special care is needed. You must raise the fireplace  
floor to allow access to heater control panel. This will  
insure adequate air flow and guard against sooting.  
Raise fireplace floor with noncombustible material.  
Make sure material is secure.  
1. The fireplace does not meet the clearance to combustibles re-  
quirements for vent-free operation.  
2. State or local codes do not permit vent-free operation.  
3. You prefer vented operation.  
CAUTION: Do not pick up heater base assembly by  
burners. This could damage heater. Only handle base  
assembly by grates.  
If reasons number 1 or 2 above apply to you, you must permanently  
open chimney flue damper. You must install the damper clamp  
accessory(toorder,seeAccessories,page36).Thiswillinsurevented  
operation (see Figure 10). The damper clamp will keep damper open.  
Installation instructions are included with clamp accessory.  
IMPORTANT: Make sure the heater burners are level. If heater is  
not level, heater will not work properly. For thermostat models,  
avoid damage to thermostat bulb. Avoid nicks or sharp bends in  
thermostat bulb wire. Keep thermostat bulb in mounting bracket.  
See chart below for minimum permanent flue opening you must  
provide. Attach damper clamp so the minimum permanent flue  
opening will be maintained at all times.  
Installation Items Needed  
• hardware package (provided with heater)  
Area of Various Standard  
Round Flues  
• approved flexible gas hose and fittings (not provided) (if allowed  
by local codes)  
Diameter (ins.)  
Area (sq. ins.)  
• sealant (resistant to propane/LP gas, not provided)  
• electric drill with 3/16" masonry drill bit  
5"  
6"  
7"  
8"  
20 sq. inches  
29 sq. inches  
39 sq. inches  
51 sq. inches  
Note: Install optional GHRCTA Receiver and Hand-Held Remote  
Control Kit (see Accessories, page 36) before installing gas log  
heater (Remote-Ready Models Only). See installation instructions  
included with the kit.  
Chimney Minimum Permanent  
Height (ft.) Flue Opening (sq. ins.)  
1. Apply pipe joint sealant lightly to male threads of gas fitting  
(not provided). For Variable Manually-Controlled and Ther-  
mostatically-Controlled Models connect approved flexible gas  
hose to gas regulator of heater (see Figure 11, page 11). For  
Remote-Ready models connect approved flexible gas hose to  
inlet side of gas control (see Figure 12, page 11).  
6' to 15'  
15' to 30'  
39 sq. inches  
29 sq. inches  
Damper Clamp  
IMPORTANT: Hold gas regulator with wrench when connect-  
ing flexible gas hose (Variable Manually-Controlled and Ther-  
mostatically-Controlled Models Only).  
Damper Clamp  
2. Locate mounting brackets, bolts, and nuts in hardware pack-  
age (Variable Manually-Controlled and Thermostatically-Con-  
trolled Models Only).Attach mounting brackets to heater base  
(see Figure 13, page 11). Attach nuts finger tight.  
Damper  
Damper  
Damper  
3. Position heater base assembly in fireplace.  
Masonry Fireplace  
Manufactured Fireplace  
Figure 10 - Attaching Damper Clamp  
104415  
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INSTALLATION  
11  
Installing Heater Base Assembly (Cont.)  
INSTALLATION  
Continued  
4. For Variable Manually-Controlled and Thermostatically-Con-  
trolled Models mark screw locations through holes in mount-  
ing brackets (see Figure 13). For Remote-Ready Models mark  
screw locations through holes in front panel of base (see Fig-  
ure 14). If installing in a brick-bottom fireplace, mark screw  
locations in mortar joint of bricks.  
Masonry  
Screw  
5. Remove heater base from fireplace.  
6. Remove mounting brackets from heater base (Variable Manu-  
ally-Controlled and Thermostatically-Controlled Models Only).  
Mounting  
Bracket  
Screw  
7. Drill holes at marked locations using 3/16" drill bit.  
8. For Variable Manually-Controlled and Thermostatically-Con-  
trolled Models attach mounting brackets to fireplace floor using  
masonry screws provided in hardware package (see Figure 13).  
Reattach heater base to mounting brackets (see Figure 13).  
Tighten nuts firmly.  
Mounting  
Bracket Nut  
Mounting Bracket  
Figure13-AttachingHeatertoFireplaceFloor(VariableManually-  
Controlled and Thermostatically-Controlled Models Only)  
9. For Remote-Ready Models attach base, through holes in front  
panel of base, to fireplace floor using masonry screws pro-  
vided in hardware package (see Figure 14).  
Masonry Screw  
Masonry Screw  
10. Connect to gas supply. See Connecting To Gas Supply, page 12.  
Heater Gas  
Regulator  
Flexible Gas Hose (if  
allowed by local codes)  
Figure11-AttachingFlexibleGasHosetoHeaterGasRegulator  
(VariableManually-ControlledandThermostatically-Controlled  
Models Only)  
Gas Control  
Figure 14 - Attaching Base to Fireplace Floor (Remote-Ready  
Models Only)  
Flexible Gas  
Hose (if allowed  
by local codes)  
Figure12-AttachingFlexibleGasHosetoHeaterGasRegulator  
(Remote-Ready Models Only)  
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INSTALLATION  
Connecting To Gas Supply  
12  
INSTALLATION  
Continued  
Installation must include an equipment shutoff valve, union, and  
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge  
hook up. NPT tap must be upstream from heater (see Figures 16 or  
17 page 13, depending on your model).  
CONNECTING TO GAS SUPPLY  
WARNING: This appliance requires a 1/2" NPT  
(National Pipe Thread) inlet connection to the pres-  
sure regulator.  
IMPORTANT: Install equipment shutoff valve in an accessible  
location. The equipment shutoff valve is for turning on or shutting  
off the gas to the appliance.  
WARNING: A qualified service person must con-  
nect heater to gas supply. Follow all local codes.  
Apply pipe joint sealant lightly to male NPT threads. This will  
prevent excess sealant from going into pipe. Excess sealant in pipe  
could result in clogged heater valves.  
CAUTION: Never connect propane/LP fireplace  
directlytothepropane/LPsupply.Thisheaterrequires  
anexternalregulator(notsupplied).Installtheexternal  
regulator between the heater and propane/LP supply.  
WARNING: Use pipe joint sealant that is resistant  
to liquid petroleum (LP) gas.  
We recommend that you install a sediment trap in supply line as  
shown in Figures 16 or 17 page 13, depending on your model.  
Locate sediment trap where it is within reach for cleaning. Install in  
piping system between fuel supply and heater. Locate sediment trap  
where trapped matter is not likely to freeze. A sediment trap traps  
moisture and contaminants. This keeps them from going into heater  
controls.Ifsedimenttrapisnotinstalledorisinstalledwrong,heater  
may not run properly.  
WARNING:Neverconnectnaturalgasfireplaceto  
private (non-utility) gas wells. This gas is commonly  
known as wellhead gas.  
Installation Items Needed  
Before installing heater, make sure you have the items listed below.  
• external regulator (supplied by installer)  
• piping (check local codes)  
• sealant (resistant to propane/LP gas)  
• equipment shutoff valve *  
• test gauge connection *  
CAUTION: Avoid damage to regulator. Hold gas  
regulator with wrench when connecting it to gas  
piping and/or fittings (Variable Manually-Controlled  
and Thermostatically-Controlled Models Only).  
• sediment trap  
• tee joint  
• pipe wrench  
CAUTION:Avoiddamagetogascontrol. Holdgas  
control with wrench when connecting it to gas piping  
and/or fittings (Remote-Ready Models Only).  
• approved flexible gas line with gas connector (if allowed by lo-  
cal codes) (not provided)  
External Regulator  
Propane/LP  
Supply Tank  
* A CSA design-certified equipment shutoff valve with 1/8" NPT  
tap is an acceptable alternative to test gauge connection. Purchase  
the optional CSA design-certified equipment shutoff valve from  
your dealer. See Accessories, page 36.  
For propane/LP units, the installer must supply an external regula-  
tor. The external regulator will reduce incoming gas pressure. You  
must reduce incoming gas pressure to between 11 and 14 inches of  
water. If you do not reduce incoming gas pressure, heater regulator  
damage could occur. Install external regulator with the vent point-  
ing down as shown in Figure 15. Pointing the vent down protects it  
from freezing rain or sleet.  
CAUTION: Use only new, black iron or steel pipe.  
Internally-tinnedcoppertubingmaybeusedincertain  
areas. Check your local codes. Use pipe of 1/2" diam-  
eter or greater to allow proper gas volume to heater. If  
pipe is too small, undue loss of volume will occur.  
Vent Pointing Down  
Figure 15 - External Regulator With Vent Pointing Down  
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INSTALLATION  
Connecting to Gas Supply (Cont.)  
Checking Gas Connections  
13  
INSTALLATION  
Continued  
CSA Design-Certified Equipment  
Shutoff Valve With 1/8" NPT Tap*  
CHECKING GAS CONNECTIONS  
PROPANE/LP  
From External  
Regulator  
(11" W.C.**  
to 14" W.C.  
Pressure)  
WARNING: Test all gas piping and connections  
for leaks after installing or servicing. Correct all  
leaks at once.  
Approved Flexible  
Gas Hose (if allowed  
by local codes)  
WARNING: Never use an open flame to check for  
aleak. Applyanoncorrosiveleakdetectionfluidtoall  
joints. Bubbles forming show a leak. Correct all leaks  
at once.  
NATURAL  
From Gas  
Meter  
3" Minimum  
(5" W.C.**  
to 10.5" W.C.  
Pressure)  
CAUTION: Make sure external regulator has been  
installedbetweenpropane/LPsupplyandheater.See  
guidelinesunderConnectingtoGasSupply, page12.  
Gas Regulator  
Tee Cap Pipe  
Joint Nipple  
Pressure Testing gas Supply Piping system  
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)  
Sediment Trap  
1. Disconnect appliance with its appliance main gas valve (control  
valve) and equipment shutoff valve from gas supply piping sys-  
tem. Pressures in excess of 1/2 psig will damage heater regulator.  
Figure 16 - Gas Connection (Variable Manually-Controlled and  
Thermostatically-Controlled Models Only)  
2. Cap off open end of gas pipe where equipment shutoff valve  
was connected.  
CSA Design-Certified Equipment  
Shutoff Valve With 1/8" NPT Tap*  
3. Pressurize supply piping system by either opening propane/LP sup-  
ply tank valve for propane/LP gas or opening main gas valve lo-  
cated on or near gas meter for natural gas, or using compressed air.  
PROPANE/LP -  
From External  
Regulator  
(11" W.C.**  
to 14" W.C.  
Pressure)  
Approved Flexible  
Gas Hose (if allowed  
by local codes)  
4. Check all joints of gas supply piping system.Apply noncorrosive  
leak detection fluid to all joints. Bubbles forming show a leak.  
5. Correct all leaks at once.  
6. Reconnect heater and equipment shutoff valve to gas supply.  
Check reconnected fittings for leaks.  
NATURAL -  
From Gas  
Meter  
(5" W.C.**  
to 10.5" W.C.  
Pressure)  
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)  
3" Minimum  
1. Close equipment shutoff valve (see Figure 18, page 14).  
2. Pressurize supply piping system by either opening propane/LP sup-  
ply tank valve for propane/LP gas or opening main gas valve lo-  
cated on or near gas meter for natural gas, or using compressed air.  
3. Check all joints from gas meter to equipment shutoff valve for  
natural gas or propane/LP supply to equipment shutoff valve  
for propane/LP (see Figure 19, page 14). Apply noncorrosive  
leak detection fluid to all joints. Bubbles forming show a leak.  
Pipe Cap Tee  
Nipple Joint  
Gas Control  
Sediment Trap  
4. Correct all leaks at once.  
Figure 17 - Gas Connection (Remote-Ready Models Only)  
* Purchase the optional CSA design-certified equipment shutoff valve  
from your dealer. See Accessories, page 36.  
**Minimum inlet pressure for purpose of input adjustment.  
104415  
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INSTALLATION  
Checking Gas Connections (Cont.)  
Installing Logs  
14  
INSTALLATION  
Continued  
Thermostat Gas  
Valve or Control  
Valve Location  
Equipment  
Shutoff Valve  
Pressure Testing Heater Gas Connections  
1. Open equipment shutoff valve (see Figure 18).  
2. Open main gas valve located on or near gas meter for natural  
gas or open propane/LP supply tank valve.  
3. Make sure control knob of heater is in the OFF position.  
4. Check all joints from equipment shutoff valve to thermostat  
gas valve (Thermostat-Controlled Models), to control valve  
(Manually-Controlled Models), or to gas control (Remote-  
Ready Models)(see Figures 19 and 20). Apply noncorrosive  
leak detection fluid to all joints. Bubbles forming show a leak.  
Gas Meter  
5. Correct all leaks at once.  
6. Light heater (see Operating Heater, pages 16 through 21).  
Check all other internal joints for leaks.  
7. Turn off heater (see To Turn Off Gas to Appliance, page 17 for  
Thermostat-Controlled models, page 18 for Manually-Controlled  
Models, or page 20 for Remote-Ready Models).  
Figure 20 - Checking Gas Joints (Natural Gas Only)  
Equipment  
Shutoff  
INSTALLING LOGS  
Open  
Valve  
WARNING: Failure to position the parts in accor-  
dancewiththesediagramsorfailuretouseonlyparts  
specifically approved with this heater may result in  
property damage or personal injury.  
Closed  
Each log is marked with a number. These numbers will help you  
identify the log when installing. It is very important to install these  
logs exactly as instructed. Do not modify logs. Only use logs  
supplied with heater.  
Figure 18 - Equipment Shutoff Valve  
Equipment  
Shutoff Valve  
Thermostat Gas  
Valve or Control  
Valve Location  
Propane/LP  
Supply Tank  
1. Place front log (#1 for 18", #1a and #1b for 24" and 30") on  
top of the grate. Make sure the notches in the bottom of the log  
fits over the grate prongs (see Figure 21, page 15). Push back  
of logs flush with metal grate bar. Logs for 24" and 30" should  
fit with ends touching and a small realistic crack in the center.  
2. Rest middle log (#2) behind metal posts on front burner. Make  
sure the grooves in the bottom of the log fit over the grate.  
Bring the log forward next to the metal posts. The cutout in the  
middle log must be on top (see Figure 22, page 15).  
3. Slide the grooves in the back of the rear log (#3) against the  
rear grate prongs. Make sure the peg on the log is on top (see  
Figure 23, page 15).  
4. Place the crossover log (#4) on the back log and the middle  
log. Make sure the peg on the rear log is in the hole in the  
bottom of the crossover log. The crossover log should fit in the  
cutout of the middle log (see Figure 24, page 15).  
Figure 19 - Checking Gas Joints (propane/LP only)  
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INSTALLATION  
15  
Installing Logs (Cont.)  
INSTALLATION  
Continued  
Notch  
Groove in  
Back of Log  
Peg  
Rear Log (#3)  
Front Log (#1)  
Groove  
in Back  
of Log  
Grate  
Prong  
Rear  
Burner  
Grate  
Prong  
Grate  
Prongs  
Metal  
Grate Bar  
Figure 21 - Installing Front Log (#1) [18" Variable Manually-  
Controlled Set Shown]  
Middle Log (#2)  
Figure 23 - Installing Rear Log (#3) [18" Variable Manually-  
Controlled Set Shown]  
Crossover  
Log (#4)  
Groove  
Groove  
Metal  
Post  
Hole  
Cutout  
Peg  
Metal Post  
Grate  
Figure 22 - Installing Middle Log (#2) [18" Variable Manually-  
Controlled Set Shown]  
Figure24-InstallingCrossoverLog(#4)[18"VariableManually-  
Controlled Set Shown]  
Note: Your appliance may vary from model shown but log  
placement will be the same.  
104415  
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OPERATING HEATER (THERMOSTAT CONTROLLED MODELS)  
For Your Safety Read Before Lighting  
Lighting Instructions  
16  
OPERATING HEATER  
THERMOSTAT-CONTROLLED MODELS  
Note: Home owners generally prefer to operate their heater  
with the chimney damper closed. This will put all the heat into  
the room. However, there may be times you will desire the full  
flames of the HI heat setting but will find the heat output  
excessive. You can open the chimney damper (if you have one)  
fully or partially to release some of the heat.  
FOR YOUR SAFETY READ  
BEFORE LIGHTING  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
WARNING: Damper handle will be hot if heater has  
been running.  
1. STOP! Read the safety information column 1.  
2. Make sure equipment shutoff valve is fully open.  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
3. Turn control knob clockwise  
to the OFF position.  
Clockwise  
B. BEFORE LIGHTING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some gas  
is heavier than air and will settle on the floor.  
4. Wait five (5) minutes to clear out any gas. Then smell for  
gas, including near the floor. If you smell gas, STOP! Fol-  
low “B” in the safety information, column 1. If you don’t  
smell gas, go to the next step.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not use any phone in  
C-clockwise  
5. Turn control knob counterclockwise  
to the PI-  
your building.  
LOT position. Press in control knob for five (5) seconds  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire de-  
partment.  
(see Figure 25).  
Note: You may be running this heater for the first time  
after hooking up to gas supply. If so, the control knob may  
need to be pressed in for 30 seconds or more. This will allow  
air to bleed from the gas system.  
C. Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by  
hand, don’t try to repair it, call a qualified service techni-  
cian or gas supplier. Force or attempted repair may result  
in a fire or explosion.  
6. With control knob pressed in, press and release ignitor but-  
ton. This will light pilot. The pilot is attached to the front  
burner. If needed, keep pressing ignitor button until pilot lights.  
Note: If pilot does not stay lit, contact a qualified service  
person or gas supplier for repairs. Until repairs are made,  
light pilot with match. To light pilot with match, see Manual  
Lighting Procedure on page 17.  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
7. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob.  
LIGHTING INSTRUCTIONS  
• If control knob does not pop out when released, contact  
a qualified service person or gas supplier for repairs.  
WARNING:  
Note: If pilot goes out, repeat steps 3 through 7. This heater  
has a safety interlock system. Wait one (1) minute for sys-  
tem to reset before lighting pilot again.  
If fireplace has glass doors, never operate this  
heater with glass doors closed. If you operate  
heater with doors closed, heat buildup inside fire-  
place will cause glass to burst. Also if fireplace  
opening has vents at the bottom, you must open  
the vents before operating heater.  
Youmustoperatethisheaterwithafireplacescreen  
in place. Make sure fireplace screen is closed  
before running heater.  
8. Turn control knob counterclockwise  
to desired  
heating level. The burners should light. Set control knob to  
any heat level between HI and LO.  
Ignitor Electrode  
Thermocouple  
Pilot  
Burner  
NOTICE: During initial operation of new heater, burn-  
ing logs will give off a paper-burning smell. Orange  
flamewillalsobepresent. Opendamperorwindowto  
vent smell. This will only last a few hours.  
Ignitor  
Button  
Control  
Knob  
Figure 25 - Control Knob and Figure 26 - Pilot  
Ignitor Button Location  
104415  
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OPERATING HEATER (THERMOSTAT-CONTROLLED MODELS)  
To Turn Gas Off To Appliance  
17  
Thermostat Control Operation  
Manual Lighting Procedure  
OPERATING HEATER (MANUALLY-CONTROLLED MODELS)  
For Your Safety Read Before Lighting  
Lighting Instructions  
OPERATING HEATER  
Continued  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not use any phone in  
your building.  
CAUTION: Do not try to adjust heating levels by  
using the equipment shutoff valve.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire de-  
partment.  
TO TURN OFF GAS TO APPLIANCE  
Shutting Off Heater  
Turn control knob clockwise  
to the OFF position.  
C. Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by  
hand, don’t try to repair it, call a qualified service techni-  
cian or gas supplier. Force or attempted repair may result  
in a fire or explosion.  
Shutting Off Burners Only (pilot stays lit)  
Turn control knob clockwise  
to the PILOT position.  
THERMOSTAT CONTROL  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
OPERATION  
The thermostat control knob can be set to any comfort level  
between HI and LO. The thermostat will gradually modulate the  
heat output and flame height from higher to lower settings, or  
pilot, in order to maintain the comfort level you select. The ideal  
comfortsettingwillvarybyhouseholddependingupontheamount  
of space to be heated, the output of the central heating system, etc.  
LIGHTING INSTRUCTIONS  
WARNING:  
If fireplace has glass doors, never operate this  
heater with glass doors closed. If you operate  
heater with doors closed, heat buildup inside fire-  
place will cause glass to burst. Also if fireplace  
opening has vents at the bottom, you must open  
the vents before operating heater.  
Note:Selecting the HI setting with the control knob will cause the  
burnertoremainfullyon,withoutmodulatingdowninmostcases.  
MANUAL LIGHTING PROCEDURE  
1. Follow steps 1 through 5 under Lighting Instructions, page 16.  
Youmustoperatethisheaterwithafireplacescreen  
in place. Make sure fireplace screen is closed  
before running heater.  
2. Depress control knob and light pilot with match.  
3. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob. Now follow  
step 8, page 16.  
NOTICE: During initial operation of new heater, burn-  
ing logs will give off a paper-burning smell. Orange  
flamewillalsobepresent. Opendamperorwindowto  
vent smell. This will only last a few hours.  
MANUALLY-CONTROLLED MODELS  
FOR YOUR SAFETY READ  
BEFORE LIGHTING  
Note: Home owners generally prefer to operate their heater  
with the chimney damper closed. This will put all the heat into  
the room. However, there may be times you will desire the full  
flames of the High heat setting but will find the heat output  
excessive. You can open the chimney damper (if you have one)  
fully or partially to release some of the heat.  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
WARNING: Damper handle will be hot if heater has  
been running.  
B. BEFORE LIGHTING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some gas  
is heavier than air and will settle on the floor.  
1. STOP! Read the safety information starting in column 1.  
2. Make sure equipment shutoff valve is fully open.  
3. Press in and turn control knob clockwise  
OFF position.  
to the  
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OPERATING HEATER (MANUALLY-CONTROLLED MODELS)  
Lighting Instructions (Cont.)  
18  
Variable Control Operation  
To Turn Gas Off To Appliance  
Manual Lighting Procedure  
OPERATING HEATER (REMOTE-READY MODELS)  
For Your Safety Read Before Lighting  
OPERATING HEATER  
Continued  
4. Wait five (5) minutes to clear out any gas. Then smell for  
gas, including near the floor. If you smell gas, STOP! Fol-  
low “B” in the safety information, starting in column 1 of  
page 17. If you don’t smell gas, go to the next step.  
TO TURN OFF GAS TO APPLIANCE  
Shutting Off Heater  
1. Press in and turn control knob clockwise  
HI position.  
to the  
Clockwise  
5. Press in control knob and turn counterclockwise  
to the PILOT position. Keep control knob pressed in for  
five (5) seconds (see Figure 27).  
2. Turn the control knob clockwise  
to the PILOT  
Clockwise  
position.  
Note: You may be running this heater for the first time  
after hooking up to gas supply. If so, the control knob may  
need to be pressed in for 30 seconds or more. This will allow  
air to bleed from the gas system.  
3. Press in control knob and turn clockwise  
OFF position.  
to the  
Clockwise  
Shutting Off Burners Only (pilot stays lit)  
6. With control knob pressed in, press and release ignitor but-  
ton. This will light pilot. The pilot is attached to the front  
burner. If needed, keep pressing ignitor button until pilot lights.  
1. Turn the control knob clockwise  
to the HI position.  
to the  
Clockwise  
2. Press in and turn control knob clockwise  
PILOT position.  
Clockwise  
Note: If pilot does not light, contact a qualified service  
person or gas supplier for repairs. Until repairs are made,  
light pilot with match. To light pilot with match, see Manual  
Lighting Procedure, column 2.  
MANUAL LIGHTING PROCEDURE  
1. Follow steps 1 through 5 under Lighting Instructions, pages  
17 and 18.  
7. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob.  
2. Depress control knob and light pilot with match.  
• If control knob does not pop out when released, contact  
a qualified service person or gas supplier for repairs.  
3. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob. Now follow  
step 8, column 1.  
Note: If pilot goes out, repeat steps 3 through 7.  
8. Push in and turn control knob counterclockwise  
C-clockwise  
to the HI position. Both burners should light. Set control  
REMOTE-READY MODELS  
knob to desired setting.  
Ignitor  
Electrode  
FOR YOUR SAFETY READ  
BEFORE LIGHTING  
Thermocouple  
Pilot  
Burner  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
Ignitor Button  
Control Knob  
Figure 27 - Control Knob and  
Ignitor Button Location  
Figure 28- Pilot  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
B. BEFORE LIGHTING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some gas  
is heavier than air and will settle on the floor.  
VARIABLE CONTROL OPERATION  
The variable control valve can be set to any heat setting and flame  
height desired, by simply turning the control knob until that setting  
is attained. Even the lowest setting provides realistic flames and  
glowing embers from two burners. Selecting higher settings pro-  
ducesgreaterheatoutput.Thisresultsinincreasedheatingcomfort.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not use any phone in  
your building.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire de-  
partment.  
WARNING:Donotoperateheaterbetweenlocked  
positions.  
CAUTION: Do not try to adjust heating levels by  
using the equipment shutoff valve.  
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OPERATING HEATER (REMOTE-READY MODELS)  
For Your Safety Read Before Lighting (Cont.)  
Lighting Instructions  
19  
OPERATING HEATER  
Continued  
C. Use only your hand to push in or turn the gas control knob. 1. STOP! Read the safety information, starting in column 2,  
Never use tools. If the knob will not push in or turn by  
hand, don’t try to repair it, call a qualified service techni-  
cian or gas supplier. Force or attempted repair may result  
in a fire or explosion.  
page 18.  
2. Make sure equipment shutoff valve is fully open.  
3. Set selector switch in the OFF position.  
4. Press in and turn control knob clockwise  
OFF position (see Figure 29).  
to the  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
WARNING: Burners will come on automatically  
within one minute when the selector switch is in the  
ON position after the pilot is lit.  
LIGHTING INSTRUCTIONS  
5. Wait five (5) minutes to clear out any gas. Then smell for  
gas, including near the floor. If you smell gas, STOP! Fol-  
low “B” in the safety information, starting in column 2,  
page 18. If you don’t smell gas, go to the next step.  
WARNING  
If fireplace has glass doors, never operate this  
heater with glass doors closed. If you operate  
heater with doors closed, heat buildup inside fire-  
place will cause glass to burst. Also if fireplace  
opening has vents at the bottom, you must open  
the vents before operating heater.  
Youmustoperatethisheaterwithafireplacescreen  
in place. Make sure fireplace screen is closed  
before running heater.  
6. Press in and turn control knob counterclockwise  
to the PILOT position. Press in control knob for five (5)  
seconds (see Figure 29).  
Note: You may be running this heater for the first time  
after hooking up to gas supply. If so, the control knob may  
need to be pressed in for 30 seconds or less. This will allow  
air to bleed from the gas system.  
7. With control knob pressed in, press and release ignitor  
button. This will light pilot. The pilot is attached to the front  
burner. If needed, keep pressing ignitor button until pilot  
lights.  
NOTICE: During initial operation of new heater, burn-  
ing logs will give off a paper-burning smell. Orange  
flamewillalsobepresent. Opendamperorwindowto  
vent smell. This will only last a few hours.  
Note: If pilot does not stay lit, contact a qualified service  
person or gas supplier for repairs. Until repairs are made,  
light pilot with match. To light pilot with match, see Manual  
Lighting Procedure, page 20.  
Note: Home owners generally prefer to operate their heater  
with the chimney damper closed. This will put all the heat into  
the room. However, there may be times you will desire the full  
flames of the HI heat setting but will find the heat output  
excessive. You can open the chimney damper (if you have one)  
fully or partially to release some of the heat.  
WARNING: Damper handle will be hot if heater  
has been running.  
Control Knob  
O
O
AUTO  
OFF  
ON  
Selector Switch  
in OFF Position  
Flame Adjustment Knob  
Figure 29 - Control Knob and Ignitor Button Location  
Ignitor Button  
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OPERATING HEATER (REMOTE-READY MODELS)  
Lighting Instructions (Cont.)  
20  
To Turn Gas Off To Appliance  
Manual Lighting Procedure  
Optional Remote Operation  
OPERATING HEATER  
Continued  
8. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob.  
MANUAL LIGHTING PROCEDURE  
1. Follow steps 1 through 6 under Lighting Instructions, page 19.  
• If control knob does not pop out when released, contact  
a qualified service person or gas supplier for repairs.  
Note: If pilot goes out, repeat steps 4 through 8, page 19.  
2. Depress control knob and light pilot with match.  
3. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob. Now follow  
steps 9 through 11, Lighting Instructions, column 1.  
9. Slightly push in and turn control knob counterclockwise  
to the ON position.  
10. Wait one minute and switch selector switch to the ON posi-  
tion to light burners. Note: AUTO is only functional when  
using GWMT1 or GWMS2 optional accessories.  
OPTIONAL REMOTE OPERATION  
Note: All remote control accessories must be purchased sepa-  
rately (see Accessories, page 36). Follow instructions included  
with the remote control.  
11. Set flame adjustment knob to any level between HI and LO.  
CAUTION: Do not try to adjust heating levels by  
using the equipment shutoff valve.  
Thermostat Control Operation  
(Optional GHRCTA Series Only) The thermostat control set-  
ting on the remote control unit can be set to any comfort level  
between WARMER and COOLER. The burners will turn on  
and off automatically to maintain the comfort level you select.  
The ideal comfort setting will vary by household depending  
upon the amount of space to be heated, the output of the central  
heating system, etc.  
WARNING: Make sure the selector switch is in the  
OFF position when you are away from home for long  
periods of time. Heater will come on automatically  
with selector switch in the ON position.  
Ignitor  
Pilot  
Burner  
Ignitor  
Electrode  
Pilot  
Electrode  
For wall thermostat operation, follow instruction supplied with  
thermostat accessory GWMT1. For wall switch operation fol-  
low instructions supplied with GWMS2.  
Burner  
NOTICE:Youmustlightthepilotbeforeusingtheremote  
control unit. See Lighting Instructions on page 19.  
1. After lighting, let pilot flame burn for about one minute.  
Turn control knob to ON position. Adjust flame adjust-  
ment knob anywhere between HI and LO. Slide the selec-  
tor switch to the REMOTE position. Note: The burners  
may light if hand-held remote ON button was on when se-  
lector switch was last turned off.You can now turn the burn-  
ers on and off with the hand-held remote control unit.  
Figure 30 - Pilot (Propane/LP) Figure 31 - Pilot (Natural)  
TO TURN OFF GAS TO APPLIANCE  
Shutting Off Heater  
1. Turn control knob clockwise  
to the OFF position.  
IMPORTANT: Do not leave the selector switch in the RE-  
MOTE or ON position when the pilot is not lit. This will  
drain the battery.  
2a. Set selector switch in the OFF position.  
2b. If Using Optional Hand-Held Remote: Set selector switch  
in the OFF position to prevent draining battery.  
IMPORTANT: Be sure to press the ON/OFF buttons on the  
hand-held remote control unit for up to 3 seconds to assure  
proper operation.  
Shutting Off Burners Only (pilot stays lit)  
You may shut off the burners and keep the pilot lit by doing one  
of the following:  
1. Turn control knob clockwise  
to the PILOT position.  
2. Use remote control manual OFF button.  
3. Set selector switch in the OFF position.  
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OPERATING HEATER (REMOTE-READY MODELS)  
Optional Remote Operation (Cont.)  
21  
OPERATING HEATER  
Continued  
Control Knob in  
On Position  
GHRC Series Operation:  
2a. Press the ON/OFF button to turn the burners on and off.  
When turning burners off, the pilot will remain lit.  
Flame Adjustment Knob  
GHRCTA Series Operation:  
ON  
OFF  
REMOTE  
2b. Press the AUTO/ON/OFF button on the hand-held remote  
control (see Figure 33). The lights to the left of the button  
will show AUTO, ON, or OFF.  
• In the ON mode, the burners will ignite. The heater is in  
manual mode when ON is lit.  
Selector Toggle Switch  
(Optional Remote Control)  
• In the AUTO mode, the thermostat in the hand-held re-  
mote unit controls the room temperature. To increase the  
room temperature, press the top arrow of the TEMP but-  
ton. To lower the room temperature, press the bottom ar-  
row of the TEMP button. At higher settings the heater  
will run longer.  
Figure32-SettingtheSelectorswitch,ControlKnob,andFlame  
Adjustment Knob for Remote Operation  
Increases Room  
Temperature in  
AUTO Mode  
Shows  
Temperature  
Setting  
IMPORTANT: This remote control has been specially engi-  
neered to take an air temperature sample every 5.5 minutes  
in the auto mode. It will not respond immediately to the tem-  
perature setting being turned up or down.  
Decreases Room  
Temperature in  
AUTO Mode  
The Log Heater  
will Automatically  
Cycle between  
Pilot and the Heat  
Setting that has  
been Selected  
IMPORTANT: The hand-held remote control unit must be  
near the heater. Do not keep the hand-held remote control  
unit too close to the heater. The thermostat on the hand-  
held remote control unit will heat up too quickly and turn  
the heater off.  
Turns Burners  
On or Off and  
Allows You to  
Choose the Auto  
Setting  
3. To turn the burner off, press the AUTO/ON/OFF button un-  
til OFF lights. The pilot will remain lit.  
IMPORTANT: To turn the pilot off, manually turn the con-  
trol knob on the heater to the OFF position.  
Figure 33 - Thermostat Hand-Held Remote Control Unit  
Selections (GHRCTA Only)  
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INSPECTING BURNERS  
Pilot Flame Pattern  
Front Burner Flame Pattern  
22  
INSPECTING BURNERS  
Check pilot flame pattern and burner flame patterns often.  
FRONT BURNER FLAME PATTERN  
Figure36showscorrectfrontburnerflamepattern. Figure37shows  
incorrect front burner flame pattern. The incorrect burner flame  
pattern shows yellow tipping at top of blue flame.  
PILOT FLAME PATTERN  
Figure 34 shows a correct pilot flame pattern. Figure 35 shows an  
incorrect pilot flame pattern. The incorrect pilot flame is not  
touching the thermocouple. This will cause the thermocouple to  
cool. When the thermocouple cools, the heater will shut down.  
WARNING: If yellow tipping occurs, your heater  
could produce increased levels of carbon monoxide.  
If front burner flame pattern shows yellow tipping,  
follow instructions at bottom of this page. Yellow  
flame on rear burner is normal.  
If pilot flame pattern is incorrect, as shown in Figure 35  
• turn heater off (see To Turn Off Gas to Appliance, page 17 [Ther-  
mostat-Controlled Models], page 18 [Manually-Controlled  
Models], or page 20 [Remote-Ready Models])  
NOTICE: Do not mistake orange flames with yellow  
tipping. Dirt or other fine particles are burned by  
heater, causing brief patches of orange flame.  
• see Troubleshooting, pages 24 through 26  
Pilot Burner  
Pilot Burner  
If front burner flame pattern is incorrect, as shown in Figure 37  
• turn heater off (see To Turn Off Gas to Appliance, page 17 [Ther-  
mostat-Controlled Models], page 18 [Manually-Controlled  
Models], or page 20 [Remote-Ready Models])  
• see Troubleshooting, pages 24 through 26  
Thermocouple  
Thermocouple  
Figure34-CorrectPilotFlamePattern(Yourpilotmayvaryfrom  
pilots shown)  
Pilot Burner  
Pilot Burner  
Figure 36 - Correct Front Burner Flame Pattern  
Yellow Tipping At Top  
of Blue Flame  
Thermocouple  
Thermocouple  
Figure 35 - Incorrect Pilot Flame Pattern (Your pilot may vary  
from pilots shown)  
Figure 37 - Incorrect Front Burner Flame Pattern  
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CLEANING AND MAINTENANCE  
Cleaning Burner Injector Holder and Pilot Air Inlet Hole  
Logs  
23  
CLEANING AND  
MAINTENANCE  
Injector Holder  
WARNING: Turn off heater and let cool before  
cleaning.  
Ports/Slots  
CAUTION: You must keep control areas, burners,  
and circulating air passageways of heater clean. In-  
spect these areas of heater before each use. Have  
heater inspected yearly by a qualified service person.  
Heatermayneedmorefrequentcleaningduetoexces-  
sivelintfromcarpeting,pethair,beddingmaterial,etc.  
Burner  
Tube  
Primary Air Inlet  
Holes  
CLEANING BURNER INJECTOR HOLDER  
AND PILOT AIR INLET HOLE  
Figure 38 - Injector Holder On Outlet Burner Tube  
Theprimaryairinletholesallowtheproperamountofairtomixwith  
the gas. This provides a clean burning flame. Keep these holes clear  
ofdust, dirt, lint, andpethair. Cleantheseairinletholespriortoeach  
heating season. Blocked air holes will create soot. We recommend  
thatyoucleantheuniteverythreemonthsduringoperationandhave  
heater inspected yearly by a qualified service person.  
Pilot Air  
Inlet Hole  
We also recommend that you keep the burner tube and pilot  
assembly clean and free of dust and dirt. To clean these parts we  
recommendusingcompressedairnogreaterthan30PSI. Yourlocal  
computer store, hardware store, or home center may carry com-  
pressed air in a can. You can use a vacuum cleaner in the blow  
position. If using compressed air in a can, please follow the direc-  
tions on the can. If you don't follow directions on the can, you could  
damage the pilot assembly.  
Pilot Assembly  
Pilot Air Inlet Hole  
Pilot Air Inlet Hole  
1. Shut off the unit, including the pilot. Allow the unit to cool for  
at least thirty minutes.  
Pilot Assembly  
2. Inspect burner, pilot, and primary air inlet holes on injector  
holder for dust and dirt (see Figure 38).  
3. Blow air through the ports/slots and holes in the burner.  
4. Check the injector holder located at the end of the burner tube  
again. Remove any large particles of dust, dirt, lint, or pet hair  
with a soft cloth or vacuum cleaner nozzle.  
Pilot Assembly  
Figure 39 - Pilot Inlet Air Hole (Your pilot may vary from pilots  
shown)  
5. Blow air into the primary air holes on the injector holder.  
6. In case any large clumps of dust have now been pushed into  
the burner repeat steps 3 and 4.  
LOGS  
• If you remove logs for cleaning, refer to Installing Logs, page  
Clean the pilot assembly also. A yellow tip on the pilot flame  
indicates dust and dirt in the pilot assembly. There is a small pilot  
air inlet hole about two inches from where the pilot flame comes out  
of the pilot assembly (see Figure 39). With the unit off, lightly blow  
airthroughtheairinlethole.Youmayblowthroughadrinkingstraw  
if compressed air is not available.  
14, to properly replace logs.  
• Replace log(s) if broken or chipped (dime-sized or larger).  
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TROUBLESHOOTING  
24  
TROUBLESHOOTING  
Note: For additional help, visit DESA  
International’s technical service web  
site at www.desatech.com.  
CAUTION: Never use a wire,  
needle, or similar object to clean  
ODS/pilot.ThiscandamageODS/  
pilot unit.  
WARNING: Turn off and un-  
plug heater and let cool before  
servicing. Only a qualified ser-  
vice person should service and  
repair heater.  
Note:Alltroubleshootingitemsarelistedin  
order of operation.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
When ignitor button is pressed, there is no 1. Ignitor electrode not connected to igni- 1. Reconnect ignitor cable  
spark at ODS/pilot  
tor cable  
2. Ignitor cable pinched or wet  
2. Free ignitor cable if pinched by any  
metal or tubing. Keep ignitor cable dry  
3. Tighten nut holding piezo ignitor to base  
panel of log set. Nut is located behind  
base panel.  
3. Piezo ignitor nut is loose  
4. Broken ignitor cable  
4. Replace ignitor cable  
5. Bad piezo ignitor  
5. Replace piezo ignitor  
6. Ignitor electrode positioned wrong  
6. Replace piezo ignitor  
7. Ignitor electrode broken  
7. Replace piezo ignitor  
When ignitor button is pressed, there is 1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment  
spark at ODS/pilot but no ignition  
shutoff valve closed  
shutoff valve  
2. Control knob not in PILOT position  
2. Turn control knob to PILOT position  
3. Control knob not pressed in while in 3. Press in control knob while in PILOT  
PILOT position  
position  
4. Air in gas lines when installed  
4. Continue holding down control knob.  
Repeat igniting operation until air is  
removed  
5. Depleted gas supply (propane/LP only) 5. Contact local propane/LP gas company  
6. ODS/pilot is clogged  
6. Clean ODS/pilot (see Cleaning and  
Maintenance, page 23) or replace ODS/  
pilot assembly  
7. Gas regulator setting is not correct  
7. Replace gas regulator  
ODS/pilot lights but flame goes out when 1. Control knob not fully pressed in  
1. Press in control knob fully  
control knob is released  
2. Control knob not pressed in long enough 2. After ODS/pilot lights, keep control  
knob pressed in 30 seconds  
3. Safety interlock system has been 3. Wait one minute for safety interlock sys-  
triggered  
tem to reset. Repeat ignition operation  
4. Equipment shutoff valve not fully open 4. Fully open equipment shutoff valve  
5. Pilot flame not touching thermocouple, 5. A) Contact local natural or propane/LP  
which allows thermocouple to cool,  
causing pilot flame to go out. This prob-  
lem could be caused by one or both of  
the following:  
gas company  
B) Clean ODS/pilot (see Cleaning and  
Maintenance, page 23) or replace ODS/  
pilot assembly  
A) Low gas pressure  
B) Dirty or partially clogged ODS/pilot  
6. Thermocouple connection loose at con- 6. Hand tighten until snug, then tighten  
trol valve  
1/4 turn more  
7. Thermocouple damaged  
8. Control valve damaged  
7. Replace thermocouple  
8. Replace control valve  
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TROUBLESHOOTING  
25  
TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
One or both burners do not light after ODS/ 1. Inlet gas pressure is too low  
pilot is lit  
1. Contact local natural or propane/LP gas  
company  
2. Burner orifice(s) clogged  
2. Clean burner(s) (see Cleaning and Main-  
tenance, page 23) or replace burner  
orifice(s)  
3. Mislocated crossover tube  
4. Burner orifice(s) diameter is too small  
3. Contact qualified service person  
4. Replace burner orifice(s)  
5. Remote selector in OFF position (Re- 5. Put remote selector in ON position  
mote-Ready Models Only)  
6. Wire disconnected from gas control (Re- 6. See Wiring Diagram, page 29  
mote-Ready Models Only)  
Delayed ignition of one or both burners  
Burner backfiring during combustion  
1. Manifold pressure is too low  
2. Burner orifice(s) clogged  
1. Contact local natural or propane/LP gas  
company  
2. Clean burner(s) (see Cleaning and Main-  
tenance, page 23) or replace burner  
orifice(s)  
3. Mislocated crossover tube  
3. Contact qualified service person  
1. Burner orifice is clogged or damaged  
1. Clean burner (see Cleaning and Main-  
tenance, page 23) or replace burner  
orifice  
2. Damaged burner  
2. Replace damaged burner  
3. Gas regulator defective  
3. Replace gas regulator  
Yellow flame in front burner during burner 1. Not enough air  
combustion  
1. Check burner(s) for dirt and debris. If  
found, clean burner(s) (see Cleaning and  
Maintenance, page 23)  
2. Gas regulator defective  
2. Replace gas regulator  
Slight smoke or odor during initial operation 1. Residues from manufacturing processes 1. Problem will stop after a few hours of  
and logs curing operation  
Heater produces a whistling noise when 1. Turning control knob to HI position 1. Turn control knob to LO position and  
burners are lit  
when burners are cold  
let warm up for a minute  
2. Air in gas line  
2. Operate burners until air is removed  
from line. Have gas line checked by lo-  
cal natural or propane/LP gas company  
3. Observe minimum installation clear-  
ances (see pages 7 through 9)  
3. Air passageways on heater blocked  
4. Dirty or partially clogged burner 4. Clean burners (see Cleaning and Main-  
orifice(s)  
tenance, page 23) or replace burner  
orifice(s)  
Whitepowderresidueformingwithinburner 1. When heated, vapors from furniture pol- 1. Turn heater off when using furniture  
box or on adjacent walls or furniture  
ish, wax, carpet cleaners, etc. turn into  
white powder residue  
polish, wax, carpet cleaners, or similar  
products  
Moisture/condensationnoticedonwindows 1. Not enough combustion/ventilation air  
1. Refer to Air for Combustion and Venti-  
lation requirements (page 4)  
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TROUBLESHOOTING  
26  
TROUBLESHOOTING  
Continued  
WARNING: If you smell gas  
Shut off gas supply.  
Do not try to light any appliance.  
Do not touch any electrical switch; do not use any phone in your  
building.  
Immediatelycallyourgassupplierfromaneighborsphone. Followthe  
gas suppliers instructions.  
If you cannot reach your gas supplier, call the fire department.  
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning  
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,  
etc., create fumes. These fumes may mix with combustion air and create odors. These odors  
will disappear over time.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Remote does not function (Remote-Ready 1. Battery is not install. Battery power is  
Models Only) low  
1. Replace 9-volt batteries in receiver and  
remote control  
Heater produces a clicking/ticking noise 1. Metal expanding while heating or con-  
1. This is common with most heaters. If  
noise is excessive, contact qualified ser-  
vice person  
just after burners are lit or shut off  
tracting while cooling  
Heater produces unwanted odors  
1. Heater burning vapors from paint, hair  
spray, glues, cleaners, chemicals, new  
carpet, etc. (See IMPORTANT state-  
ment above)  
1. Open window to ventilate room. Stop us-  
ing odor causing products while heater  
is running  
2. Low fuel supply (propane/LP only)  
3. Gas leak. See Warning statement  
at top of page  
2. Refill supply tank (propane/LP only)  
3. Locate and correct all leaks (see Check-  
ing Gas Connections, page 13)  
Heater shuts off in use (ODS operates)  
1. Not enough fresh air is available  
2. Low line pressure  
1. Open window and/or door for ventilation  
2. Contact local natural or propane/LP gas  
company  
3. ODS/pilot is partially clogged  
3. Clean ODS/pilot (see Cleaning and  
Maintenance, page 23)  
Gas odor even when control knob is in OFF 1. Gas leak. See Warning statement  
1. Locate and correct all leaks (see Check-  
ing Gas Connections, page 13)  
position  
at top of page  
2. Control valve or gas control defective  
2. Replace control valve or gas control  
Gas odor during combustion  
1. Foreign matter between control valve  
and burner  
1. Take apart gas tubing and remove for-  
eign matter  
2. Gas leak. See Warning statement  
at top of page  
2. Locate and correct all leaks (see Check-  
ing Gas Connections, page 13)  
Log set cycles to pilot, but room tempera- 1. Thermostat sensing bulb needs to be  
1. Reposition thermostat sensing bulb (see  
Instructions for Optional Positioning of  
Thermostat Sensing Bulb, page 27)  
2. Move hand-held remote control unit far-  
ther away from the heater  
ture drops to a lower than ideal level before  
repositioned (Thermostat-Controlled  
log set comes back on  
Models Only)  
2. Hand-held remote control is too close  
to heater (Remote-Ready Models Only)  
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OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB  
(THERMOSTAT-CONTROLLED MODELS ONLY)  
For Masonry and Factory-Built Metal Fireplace  
27  
OPTIONAL POSITIONING OF  
THERMOSTAT SENSING BULB  
(Thermostat-Controlled Models Only)  
Capillary  
FOR MASONRY AND FACTORY-BUILT  
METAL FIREPLACE  
If your log set cycles to pilot, but the room temperature drops to a  
lower than ideal comfort level before the log set comes back on, you  
may want to reposition the thermostat sensing bulb.  
Thermostat  
Sensing  
Bulb  
The thermostat sensing bulb is located on the gas valve assembly.  
This location allows the thermostat to keep the room temperature at  
an ideal comfort level for most fireplace applications. For position-  
ing the thermostat sensing bulb elsewhere, an adhesive-backed  
mounting clip is available.  
Screw  
Retaining Clamp  
Figure 41 - Adhesive-backed Figure 42  
-
Removing  
Thermostat Sensing Bulb  
Mounting Clip  
Tools needed: 5/16" hex driver or socket  
1. Locate the gas valve assembly and thermostat sensing bulb  
(see Figure 40).  
Thermostat Sensing Bulb  
Thermostat Sensing Bulb  
2. With 5/16" hex driver or socket, loosen the thermostat screw.  
Carefully slide the thermostat sensing bulb out of the retaining  
clamp (see Figure 42).  
Adhesive-  
backed  
Mounting  
Clip  
Note: Do not remove the screw. Make sure you tighten the  
screw after removing the thermostat sensing bulb.  
Adhesive-  
backed  
Mounting  
Clip  
IMPORTANT: Do not force or bend the thermostat sensing  
bulb or capillary.  
3. The thermostat sensing bulb may be located to the lower right  
front side of fireplace. Determine location of sensing bulb, but  
do not mount sensing bulb until step 5. If you have a masonry  
fireplace, see Figure 43 for location.  
Figure43-LocatingThermostat Figure44-LocatingThermostat  
Sensing Bulb on Masonry Sensing Bulb on Factory-built  
Fireplace  
Metal Fireplace  
If you have a factory-built metal fireplace, see Figure 44 for  
location.  
Thermostat Sensing Bulb  
If your fireplace has glass doors, position sensing bulb directly  
behind door gap on right bottom side (see Figure 45).  
Thermostat Sensing Bulb  
4. The mounting clip must be a minimum of 3" from bottom of  
fireplace to prevent crimping of capillary. Once you have de-  
cided on a location, clean the area thoroughly. Remove the pa-  
per backing from the adhesive on back of mounting clip. Press  
the clip into the new location so that the thermostat sensing bulb  
will be positioned vertically with the capillary at the bottom (see  
Figure 46). Slide the thermostat sensing bulb into the clip.  
Adhesive-  
Adhesive-  
backed  
Mounting  
Clip  
backed  
Mounting  
Clip  
Capillary  
Do Not  
Crimp  
Capillary  
IMPORTANT: Do not crimp capillary.  
Glass Doors  
Figure45-InstallingThermostat Figure 46 - Positioning the  
Sensing Bulb behind Glass Thermostat Sensing Bulb in  
Doors  
the Vertical Position with the  
Capillary at the Bottom  
Gas Valve Assembly  
Thermostat  
Sensing Bulb  
Figure 40 - Location of Gas Valve Assembly and Thermostat  
Sensing Bulb  
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SPECIFICATIONS  
28  
SPECIFICATIONS  
18" Thermostat-Controlled 24" Thermostat-Controlled 30" Thermostat-Controlled  
Btu (Variable)  
Type Gas  
16,000/26,000  
20,000/33,000  
21,500/36,000  
Propane/LP Only - Natural  
Piezo  
Propane/LP Only - Natural  
Piezo  
Propane/LP Only - Natural  
Piezo  
Ignition  
Manifold Pressure  
7.9" W.C. - 3.4" W.C.  
7.9" W.C. - 3.4" W.C.  
7.9" W.C. - 3.4" W.C.  
Inlet Gas Pressure  
(in. of water)  
Maximum  
14" - 10.5"  
11" - 5"  
14" - 10.5"  
11" - 5"  
14" - 10.5"  
11" - 5"  
Minimum*  
Shipping Weight  
26 lbs.  
30 lbs.  
34 lbs.  
* For purpose of input adjustment  
18" Variable  
24" Variable  
30" Variable  
Manually-Controlled  
16,000/26,000  
Manually-Controlled  
Manually-Controlled  
Btu (Variable)  
Type Gas  
20,000/33,000  
21,500/36,000  
Propane/LP Only - Natural  
Piezo  
Propane/LP Only - Natural  
Piezo  
Propane/LP Only - Natural  
Piezo  
Ignition  
Manifold Pressure  
7.9" W.C. - 3.4" W.C.  
7.9" W.C. - 3.4" W.C.  
7.9" W.C. - 3.4" W.C.  
Inlet Gas Pressure  
(in. of water)  
Maximum  
14" - 10.5"  
11" - 5"  
14" - 10.5"  
11" - 5"  
14" - 10.5"  
11" - 5"  
Minimum*  
Shipping Weight  
26 lbs.  
30 lbs.  
34 lbs.  
* For purpose of input adjustment  
18" Remote-Ready  
24" Remote-Ready  
30" Remote-Ready  
Btu (Variable)  
16,000/26,000  
20,000/33,000  
21,500/36,000  
Type Gas  
Ignition  
Propane/LP Only - Natural  
Piezo  
Propane/LP Only - Natural  
Piezo  
Propane/LP Only - Natural  
Piezo  
Manifold Pressure  
7.9" W.C. - 3.4" W.C.  
7.9" W.C. - 3.4" W.C.  
7.9" W.C. - 3.4" W.C.  
Inlet Gas Pressure (in. of water)  
Maximum  
Minimum*  
14" - 10.5"  
11" - 5"  
14" - 10.5"  
11" - 5"  
14" - 10.5"  
11" - 5"  
Shipping Weight  
32 lbs.  
34 lbs.  
36 lbs.  
* For purpose of input adjustment  
104415  
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WIRING DIAGRAM (REMOTE-READY MODELS ONLY)  
SERVICE HINTS  
29  
TECHNICAL SERVICE  
REPLACEMENT PARTS  
WIRING DIAGRAM  
REPLACEMENT PARTS  
Note: Use only original replacement parts. This will protect your  
(Remote-Ready Models Only)  
warranty coverage for parts replaced under warranty.  
PARTS UNDER WARRANTY  
Contact authorized dealers of this product. If they can’t supply  
original replacement part(s), call DESA International’s Technical  
Service Department at 1-866-672-6040.  
A
U
T
O
F
O
O
F
N
When calling DESA International, have ready  
• your name  
Thermopile  
• your address  
• model and serial numbers of your heater  
• how heater was malfunctioning  
• type of gas used (propane/LP or natural gas)  
• purchase date  
SERVICE HINTS  
When Gas Pressure Is Too Low  
• pilot will not stay lit  
Usually, we will ask you to return the part to the factory.  
• burners will have delayed ignition  
• heater will not produce specified heat  
• propane/LP gas supply may be low  
PARTS NOT UNDER WARRANTY  
Contact authorized dealers of this product. If they can’t supply original  
replacement part(s), call DESA International at 1-866-672-6040 for  
referral information.  
You may feel your gas pressure is too low. If so, contact your local  
propane/LP or natural gas supplier.  
When calling DESA International, have ready  
• model number of your heater  
TECHNICAL SERVICE  
• the replacement part number  
You may have further questions about installation, operation, or  
troubleshooting. If so, contact DESA International’s Technical  
Service Department at (1-866-672-6040). You can also visit DESA  
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ILLUSTRATED PARTS BREAKDOWN  
Variable Manually-Controlled Split Oak Models  
VS18NVC, E18N, VS18PVC, E18P, VS24NVC, E24N,  
VS24PVC, E24P, VS30NVC and VS30PVC  
30  
ILLUSTRATED PARTS  
BREAKDOWN  
4
VARIABLE MANUALLY-  
CONTROLLED  
3
SPLIT OAK MODELS  
VS18NVC, E18N, VS18PVC, E18P,  
VS24NVC, E24N, VS24PVC, E24P,  
VS30NVC and VS30PVC  
2
1a  
24" and 30"  
Models Only  
26  
26-1  
26-2  
20  
1b  
24  
6-2  
1
27  
28  
18" Model Only  
6-1  
9
6
5
7
22  
8
21  
9
23  
27  
27  
10  
29  
12  
20  
24  
11  
16  
15  
25  
14  
18  
13  
17  
19  
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PARTS LIST  
Variable Manually-Controlled Split Oak Models  
VS18NVC, E18N, VS18PVC, E18P, VS24NVC, E24N,  
VS24PVC, E24P, VS30NVC and VS30PVC  
31  
PARTS LIST  
VARIABLE MANUALLY-CONTROLLED SPLIT  
OAK MODELS  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 29 of this manual.  
PART NUMBER FOR  
KEY  
NO.  
VS18NVC  
E18N  
VS18PVC  
E18P  
VS24NVC  
E24N  
VS24PVC  
E24P  
VS30NVC  
VS30PVC  
DESCRIPTION  
QTY.  
1
104388-01 104388-01  
Front Log (#1)  
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
2
1
1
1
1
1
1
1
4
1
1
1
1
1
1
1
1
4
1
1
1a  
1b  
2
3
4
5
6
6-1  
6-2  
7
104388-05  
104388-04  
104390-02  
104392-02  
104394-02  
101006-01  
101330-05  
101008-01  
101007-01  
109824-02  
108139-02  
108138-01  
102223-02  
098867-09  
104388-05  
104388-04  
104390-02  
104392-02  
104394-02  
101006-01  
101330-05  
101008-01  
101007-01  
100999-02  
108139-02  
108138-01  
102223-02  
098867-10  
104388-07 104388-07  
104388-06 104388-06  
104390-03 104390-03  
104392-03 104392-03  
104394-03 104394-03  
101006-01 101006-01  
101330-06 101330-06  
101008-01 101008-01  
101007-01 101007-01  
109824-03 100999-03  
108139-03 108139-03  
108138-01 108138-01  
102223-03 102223-03  
098867-09 098867-10  
Front Left Log (#1a)  
Front Right Log (#1b)  
Middle Log (#2)  
Rear Log (#3)  
Crossover Log (#4)  
Pilot Bracket  
Front Burner Assembly  
Crossover Burner Gasket  
Crossover Burner  
Rear Burner Assembly  
Grate Assembly  
Saddle Bracket  
104390-01 104390-01  
104392-01 104392-01  
104394-01 104394-01  
101006-01 101006-01  
101330-01 101330-01  
101008-01 101008-01  
101007-01 101007-01  
109824-01 100999-01  
108139-01 108139-01  
108138-01 108138-01  
102223-01 102223-01  
098867-09 098867-10  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
Base Pan  
Gas Regulator  
M11084-38 M11084-38 M11084-38 M11084-38 M11084-38 M11084-38 Screw  
101011-01 101011-01  
098354-01 098354-01  
098462-03 098462-03  
098325-01 098325-01  
098508-01 098508-01  
102568-01 102568-02  
101005-01 101005-01  
101011-02  
098354-01  
098462-03  
098325-01  
098508-01  
102568-01  
101005-01  
101011-02  
098354-01  
098462-03  
098325-01  
098508-01  
102568-02  
101005-01  
101011-03 101011-03  
098354-01 098354-01  
098462-03 098462-03  
098325-01 098325-01  
098508-01 098508-01  
102568-01 102568-02  
101005-01 101005-01  
Inlet Tube  
Control Knob  
Control Rod  
Roll Pin  
Valve Retainer Nut  
Gas Valve  
Valve Bracket  
M11084-26 M11084-26 M11084-26 M11084-26 M11084-26 M11084-26 Screw  
101004-11 101004-10  
101004-11 101004-10  
102258-01 102258-01  
099387-08 099387-08  
098276-01 098276-01  
103042-01 099059-02  
101004-11  
101004-08  
102258-01  
099387-08  
098276-01  
103042-01  
098594-01  
098593-01  
098249-01  
098271-06  
102445-01  
101004-01  
101004-02  
102258-01  
099387-08  
098276-01  
099059-02  
098594-01  
098593-01  
098249-01  
098271-06  
102445-01  
101004-04 101004-02  
101004-08 101004-06  
102258-01 102258-01  
099387-08 099387-08  
098276-01 098276-01  
103042-01 099059-02  
098594-01 098594-01  
098593-01 098593-01  
098249-01 098249-01  
098271-06 098271-06  
102445-01 102445-01  
Rear Burner Injector  
Front Burner Injector  
Burner Tube  
Pilot Tube  
1/8" Plug  
O.D.S. Pilot  
Ignitor Electrode  
Thermocouple  
Nut  
Ignitor Cable  
PiezoIgnitor  
26-1 098594-01 098594-01  
26-2 098593-01 098593-01  
27  
28  
29  
098249-01 098249-01  
098271-10 098271-10  
102445-01 102445-01  
PARTS AVAILABLE NOT SHOWN  
100563-01 100563-01  
101055-02 101055-02  
100565-01 100565-01  
100639-01 100639-01  
101137-03 101137-01  
100563-01  
101055-02  
100565-01  
100639-01  
101137-03  
GA6060  
100563-01  
101055-02  
100565-01  
100639-01  
101137-01  
GA6060  
100563-01 100563-01  
101055-02 101055-02  
100565-01 100565-01  
100639-01 100639-01  
101137-03 101137-01  
Warning Plate  
1
1
1
1
1
1
Lighting Instructions Plate  
Warning Plate Fastener  
Caution Decal  
Hardware Kit  
Lava Rock  
GA6060  
GA6060  
GA6060  
GA6060  
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ILLUSTRATED PARTS BREAKDOWN  
Thermostat-controlled Models  
32  
VS18NTB, VS18PTB, VS24NTB, VS24PTB, VS30NTB and VS30PTB  
ILLUSTRATED PARTS  
BREAKDOWN  
4
THERMOSTAT-CONTROLLED MODELS  
VS18NTB, VS18PTB,  
VS24NTB, VS24PTB,  
VS30NTB and VS30PTB  
3
1a  
24" and 30"  
Models Only  
1b  
2
6
6-1  
31  
6-2  
5
28  
7
9-2  
1
8
9
18" Model Only  
9-1  
10  
12  
26  
25  
11  
27  
12  
7
13  
7
5
32  
31  
15  
24  
30  
14  
23  
18  
28  
17  
16  
20  
19  
22  
21  
29  
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PARTS LIST  
Thermostat-controlled Models  
VS18NTB, VS18PTB, VS24NTB, VS24PTB, VS30NTB and VS30PTB  
33  
PARTS LIST  
THERMOSTAT-CONTROLLED MODELS  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 29 of this manual.  
PART NUMBER FOR  
KEY  
NO. VS18NTB  
VS18PTB  
VS24NTB  
VS24PTB  
VS30NTB  
VS30PTB  
DESCRIPTION  
QTY.  
1
104388-01  
104390-01  
104392-01  
104394-01  
104388-01  
104390-01  
104392-01  
104394-01  
Front Log (#1)  
1
1
1
1
1
1
5
1
1
1
4
1
1
1
1
1
1
2
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1a  
1b  
2
3
4
104388-05  
104388-04  
104390-02  
104392-02  
104394-02  
104388-05  
104388-04  
104390-02  
104392-02  
104394-02  
104388-07 104388-07 Front Left Log 1a  
104388-06 104388-06 Front Right Log 1b  
104390-03 104390-03 Middle Log (#2)  
104392-03 104392-03 Rear Log (#3)  
104394-03 104394-03 Crossover Log (#4)  
5
6
M11084-26 M11084-26 M11084-26 M11084-26 M11084-26 M11084-26 Screw  
103042-01  
099059-02  
098594-01  
098593-01  
098249-01  
101006-01  
101330-01  
101008-01  
101007-01  
100999-01  
108139-01  
108138-01  
102223-01  
098867-10  
103042-01  
098594-01  
098593-01  
098249-01  
101006-01  
101330-05  
101008-01  
101007-01  
109824-02  
108139-02  
108138-01  
102223-02  
098867-09  
099059-02  
098594-01  
098593-01  
098249-01  
101006-01  
101330-05  
101008-01  
101007-01  
100999-02  
108139-02  
108138-01  
102223-02  
098867-10  
103042-01 099059-02 O.D.S. Pilot  
098594-01 098594-01 Ignitor  
098593-01 098593-01 Thermocouple  
098249-01 098249-01 Nut  
101006-01 101006-01 Pilot Bracket  
101330-06 101330-06 Front Burner Assembly  
101008-01 101008-01 Gasket, Crossover Burner  
101007-01 101007-01 Crossover Burner  
109824-03 100999-03 Rear Burner Assembly  
108139-03 108139-03 Grate Assembly  
108138-01 108138-01 Saddle Bracket  
102223-03 102223-03 Base Pan  
6-1 098594-01  
6-2 098593-01  
098249-01  
7
8
9
101006-01  
101330-01  
9-1 101008-01  
9-2 101007-01  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
109824-01  
108139-01  
108138-01  
102223-01  
098867-09  
098867-09 098867-10 Gas Regulator  
M11084-38 M11084-38 M11084-38 M11084-38 M11084-38 M11084-38 Screw  
102810-01  
098354-01  
098462-03  
100000-01  
101053-01  
099211-01  
098544-01  
101329-14  
100994-01  
101004-11  
101004-11  
102811-01  
099387-09  
102255-01  
102764-01  
098271-10  
102445-01  
102810-01  
098354-01  
098462-03  
100000-01  
101053-01  
099211-01  
098544-01  
101329-15  
100994-01  
101004-10  
101004-10  
102811-01  
099387-09  
102255-01  
102764-01  
098271-10  
102445-01  
102810-02  
098354-01  
098462-03  
100000-01  
101053-01  
099211-01  
098544-01  
101329-25  
100994-01  
101004-11  
101004-08  
102811-01  
099387-09  
102255-01  
102764-01  
098271-06  
102445-01  
102810-01  
098354-01  
098462-03  
100000-01  
101053-01  
099211-01  
098544-01  
101329-18  
100994-01  
101004-01  
101004-02  
102811-01  
099387-09  
102255-01  
102764-01  
098271-06  
102445-01  
102810-03 102810-01 Inlet Tube  
098354-01 098354-01 Control Knob  
098462-03 098462-03 Control Rod  
100000-01 100000-01 Cotter Pin  
101053-01 101053-01 Adapter  
099211-01 099211-01 Screw  
098544-01 098544-01 Thermostat Clamp  
101329-25 101329-21 Thermostat Gas Valve Assy.  
100994-01 100994-01 Thermovalve Bracket  
101004-04 101004-02 Rear Burner Injector  
101004-08 101004-06 Front Burner Injector  
102811-01 102811-01 Thermostat Burner Tube  
099387-09 099387-09 Pilot Tube  
102255-01 102255-01 Strap  
102764-01 102764-01 Heat Shield  
098271-06 098271-06 Ignitor Cable  
102445-01 102445-01 Piezo Ignitor  
PARTS AVAILABLE NOT SHOWN  
100563-01  
101054-01  
100565-01  
100639-01  
101137-01  
101416-38  
GA6060  
100563-01  
101054-01  
100565-01  
100639-01  
101137-01  
101416-38  
GA6060  
100563-01  
101054-01  
100565-01  
100639-01  
101137-01  
101416-38  
GA6060  
100563-01  
101054-01  
100565-01  
100639-01  
101137-01  
101416-38  
GA6060  
100563-01 100563-01 Warning Plate  
1
1
1
1
1
1
1
1
101054-01 101054-01 Lighting Instructions Plate  
100565-01 100565-01 Warning Plate Fastener  
100639-01 100639-01 Caution Decal  
101137-01 101137-01 Hardware Kit  
101416-38 101416-38 Information Video  
GA6060  
GA6060  
Lava Rock  
102030-01  
102030-01  
102030-01  
102030-01  
102030-01 102030-01 Auxiliary Thermostat Mtg. Clip  
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ILLUSTRATED PARTS BREAKDOWN  
Remote-Ready Models  
VS18NRA, E18NR, VS18PRA, E18PR, VS24NRA, E24NR,  
VS24PRA, E24PR, VS30NRA, E30NR, VS30PRA, and E30PR  
34  
ILLUSTRATED PARTS  
BREAKDOWN  
REMOTE-READY VARIABLE CONTROL  
4
VS18NRA, E18NR, VS18PRA, E18PR,  
VS24NRA, E24NR, VS24PRA, E24PR,  
VS30NRA, E30NR, VS30PRA, and E30PR  
3
6
5
24  
7
8
9
9-2  
2
9-1  
10  
31  
1a  
24" and 30"  
Models Only  
32  
1b  
31  
7
1
5
18" Model Only  
7
11  
26  
25  
5
29  
28  
27  
12  
13  
21  
17  
15  
20  
19  
14  
16  
18  
22  
Items 23 and 30  
Are For Natural  
Gas Models Only  
23  
30  
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PARTS LIST  
Remote-Ready Models  
VS18NRA, E18NR, VS18PRA, E18PR, VS24NRA, E24NR,  
VS24PRA, E24PR, VS30NRA, E30NR, VS30PRA, and E30PR  
35  
PARTS LIST  
REMOTE-READY VARIABLE CONTROL  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 29 of this manual.  
PART NUMBERS  
KEY  
NO.  
VS18NRA  
E18NR  
VS18PRA  
E18PR  
VS24NRA  
E24NR  
__  
VS24PRA  
E24PR  
__  
VS30NRA  
E30NR  
__  
VS30PRA  
E30PR  
__  
DESCRIPTION  
QTY.  
1
104388-01  
__  
104388-01  
__  
Front Log (#1)  
Front Log, Left (#1a)  
Front Log, Right (#1b)  
Middle Log (#2)  
Rear Log (#3)  
Crossover Log (#4)  
Screw  
O.D.S. Pilot  
Nut  
Pilot Bracket  
Front Burner Assembly  
Crossover Burner Gasket  
Crossover Burner  
Rear Burner Assembly  
Base Pan  
Ignitor Cable  
Piezo Ignitor  
Heat Shield  
Valve Bracket  
Screw  
1
1
1
1
1
1
6
1
6
1
1
1
1
1
1
1
1
1
1
5
1
1
1
1
1
2
1
1
1
1
1
1
1
1
2
1
1a  
1b  
2
3
4
5
6
7
8
104388-05  
104388-04  
104390-02  
104392-02  
104394-02  
M11084-26  
103779-01  
098249-01  
103780-01  
101330-05  
101008-01  
101007-01  
109824-02  
103775-01  
098271-06  
102445-01  
103588-01  
103782-01  
M12461-26  
103781-01  
098264-02  
103784-02  
103784-01  
104388-05  
104388-04  
104390-02  
104392-02  
104394-02  
M11084-26  
103778-01  
098249-01  
103780-01  
101330-05  
101008-01  
101007-01  
100999-02  
103775-01  
098271-06  
102445-01  
103588-01  
103782-01  
M12461-26  
103781-02  
098264-02  
103784-02  
103784-01  
104388-07  
104388-06  
104390-03  
104392-03  
104394-03  
M11084-26  
103779-01  
098249-01  
103780-01  
101330-06  
101008-01  
101007-01  
109824-03  
103775-03  
098271-06  
102445-01  
103588-01  
103782-01  
M12461-26  
103781-01  
098264-02  
103784-02  
103784-01  
104388-07  
104388-06  
104390-03  
104392-03  
104394-03  
M11084-26  
103778-01  
098249-01  
103780-01  
101330-06  
101008-01  
101007-01  
100999-03  
103775-03  
098271-06  
102445-01  
103588-01  
103782-01  
M12461-26  
103781-02  
097264-02  
103784-02  
103784-01  
__  
__  
104390-01  
104392-01  
104394-01  
M11084-26  
103779-01  
098249-01  
103780-01  
101330-01  
101008-01  
101007-01  
109824-01  
103775-02  
098271-10  
102445-01  
103588-01  
103782-01  
M12461-26  
103781-01  
098264-02  
103784-02  
103784-01  
104390-01  
104392-01  
104394-01  
M11084-26  
103778-01  
098249-01  
103780-01  
101330-01  
101008-01  
101007-01  
100999-01  
103775-02  
098271-10  
102445-01  
103588-01  
103782-01  
M12461-26  
103781-02  
098264-02  
103784-02  
103784-01  
9
9-1  
9-2  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
Gas Control  
Male Fitting  
Flame Adjustment Knob  
Control Knob  
103587-01CK 103587-01CK 103587-01CK 103587-01CK 103587-01CK 103587-01CK Switch Plate  
M11084-26  
099387-12  
100609-01  
101004-11  
101004-11  
103783-01  
099998-01  
103284-02  
099918-02  
108138-01  
108139-01  
M11084-26  
__  
M11084-26  
099387-12  
100609-01  
101004-11  
101004-08  
103783-01  
099998-01  
103284-02  
099918-02  
108138-01  
108139-02  
M11084-26  
__  
M11084-26  
099387-12  
100609-01  
101004-04  
101004-08  
103783-01  
099998-01  
103284-02  
099918-02  
108138-01  
108139-03  
M11084-26  
__  
Screw  
Pilot Tube  
Pilot Tube  
099387-09  
101004-10  
101004-10  
103783-01  
099998-01  
099387-09  
101004-01  
101004-02  
103783-01  
099998-01  
099387-09  
101004-02  
101004-06  
103783-01  
099998-01  
Rear Burner Injector  
Front Burner injector  
Remote Burner Tube  
Switch  
Wiring Harness  
Pilot Regulator  
Saddle Bracket  
Grate Assy.  
103284-02  
__  
103284-02  
__  
103284-02  
__  
108138-01  
108139-01  
108138-01  
108139-02  
108138-01  
108139-03  
PARTS AVAILABLE NOT SHOWN  
100563-01  
103877-01  
100565-01  
100639-01  
101137-02  
101416-38  
GA6060  
100563-01  
103877-01  
100565-01  
100639-01  
101137-02  
101416-38  
GA6060  
100563-01  
103877-01  
100565-01  
100639-01  
101137-02  
101416-38  
GA6060  
100563-01  
103877-01  
100565-01  
100639-01  
101137-02  
101416-38  
GA6060  
100563-01  
103877-01  
100565-01  
100639-01  
101137-02  
101416-38  
GA6060  
100563-01  
103877-01  
100565-01  
100639-01  
101137-02  
101416-38  
GA6060  
Warning Plate  
1
1
1
1
1
1
1
Lighting Instructions Plate  
Warning Plate Fastener  
Caution Decal  
Hardware Kit  
Information Video  
Lava Rock  
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ACCESSORIES  
36  
ACCESSORIES  
Purchasetheseheateraccessoriesfromyourlocaldealer.Iftheycannot  
supply these accessories, call DESA International at 1-866-672-6040  
for referral information. You can also write to the address listed on the  
back page of this manual.  
WALL-MOUNT THERMOSTAT SWITCH -  
GWMT1  
(Not Shown)  
For all Remote-Ready Models. The desired comfort setting can be  
selected on the wall thermostat and the log heater will automatically  
cycle from pilot to the heat setting selected.  
WALL-MOUNT ON/OFF SWITCH - GWMS2  
(Not Shown)  
For all Remote-Ready Models. Allows the gas log heater to be  
EQUIPMENT SHUTOFF VALVE - GA5010  
turned on and off with a wall switch.  
VENT-FREE LOGMATE® FIREBOXES  
(Not Shown)  
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits  
1/2" NPT pipe.  
Available in 32", 36", and 42" models. Circulating fireboxes  
featurelouversandanoptionalblower.Non-circulating,smoothface  
modelsareidealforcustomtrimapplicationssuchasstoneormarble.  
FB32C (CIRCULATING), FB32NC (NON-  
CIRCULATING) SERIES  
(Not Shown)  
FIREPLACE HOOD  
Black - GA6050  
Brass - GA6052  
For 18" and 24" models.  
Antique Brass - GA6053  
For all models. Helps deflect heat away from mantel or wall above  
fireplace. Fits openings 28" to 48" wide.  
FB36CA, FB42C SERIES (CIRCULATING),  
FB36NCA, FB42NC SERIES  
(NON-CIRCULATING)  
W
A
R
M
E
R
C
O
O
T
E
L
M
E
R
P
A
U
T
O
O
N
O
F
F
(Not Shown)  
For all models.  
DAMPER CLAMP - GA6080  
(Not Shown)  
RECEIVER AND HAND-HELD THERMOSTAT  
REMOTE CONTROL KIT - GHRCTA  
ForRemote-ReadyandVariableManually-ControlledModels.  
Permanently opens chimney flue damper for vented operation.  
For all Remote-Ready Models. Allows the gas log heater to be  
operated in a manually or thermostatically controlled mode. You can  
turn the gas log heater on and off without ever leaving the comfort of  
your easy chair.  
LAVA ROCK - GA6060  
(Not Shown)  
For all models. Order when additional rock is desired. (1.8 lb. bag)  
CLEANING KIT - GCK  
(Not Shown)  
For all models. Your vent-free gas appliance requires regular  
cleaning and maintenance to prevent performance problems. This  
kit gives you the tools and instructions to make it easy to clean all  
critical areas of your appliance.  
RECEIVER AND HAND-HELD REMOTE  
CONTROL KIT - GHRC  
INFORMATION VIDEO - 108917-01  
ForallRemote-ReadyModels.Allowsthegaslogheatertobeturned  
on and off by using a hand-held remote control.  
For all models. A care and maintenance video is available by  
calling 1-866-672-6040.  
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OWNER'S REGISTRATION FORM  
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.  
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owners  
Registration Form and mail to the address on the back of this owners manual. Please provide the following product information:  
Brand:  
(Comfort Glow, Vanguard, etc.)  
Model:  
(EFP33PR, VTGH33NR, etc.)  
Date Purchased:  
Serial Number:  
First Name:  
Address:  
Note: Keep receipt for warranty verification.  
7 or 9 digit number located on product or identification tag.  
Last Name:  
City:  
State:  
Zip:  
Country:  
Home Phone:  
E-Mail:  
(
)
-
Please answer the following questions to register your product with DESA International:  
1. Where will the product be used?  
Living/Family Room Office/Warehouse Utility Shed/Outbuilding Garage Bedroom Bathroom Other  
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes No  
3. Who selected the product? Male Female Both  
4. What is the population of your area? Under 10,000 10,000 to 25,000 25,000 to 50,000 50,000 to 100,000  
100,000 to 250,000 Over 250,000  
5. What is your primary source of heat? Propane (LP Gas) Fuel Oil Wood Natural Gas Electric Other  
6. How was the product installed? Professional Installer Self Other  
7. Cost of product excluding sales tax? $___________________  
8. Cost to install product? $____________________  
9. Type of store where product was purchased? Hardware Propane Dealer Natural Gas/Utility Co. Home Center/Builders Supply  
Fireplace or Hearth Shop Farm Store Other  
10. What motivated you to buy this product? Sudden Cold Weather Replace Older Model D.I.Y. Home Project  
Emergency Back-Up Heat Heater was on Sale Energy Savings/High Efficiency Construction Project Other  
11. How did you learn about this product brand? Advertising Relative or Friend Store Display Other ________________________  
12. Level of Education of Purchaser: Some High School Completed High School Completed College Completed Graduate School  
13. Age of Purchaser: Under 20 20 - 29 30 - 39 40 - 49 50 - 59 60 or Over  
14. Buyers total annual household income: Under $15,000 $15,000 to $19,999 $20,000 to $34,999 $35,000 to $49,999  
$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over  
15. Store where product was purchased:  
Name: ______________________________________  
City: _______________________ State: __________  
16. In choosing this product, how important were the following:  
Not Important  
Somewhat Important  
Very Important  
Availability  
Price  
Brand Name  
Overall Quality  
Heat Output  
Made in USA  
Warranty  
Local Service  
Value for Price  
Prior Brand Experience  
Controls Location  
Thermostat, Remote, or Manual Operation  
Ease of Operation  
Special Features  
Salespersons Recommendation  
Friend/Relatives Recommendation  
Portability  
Quiet Operation  
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Postage  
Required  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
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NOTES  
39  
NOTES  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
_______________________________________________________________________________________________  
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WARRANTY INFORMATION  
KEEP THIS WARRANTY  
Model  
Serial No.  
Date Purchased  
Always specify model and serial numbers when communicating with the factory.  
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We  
make no other warranty, expressed or implied.  
LIMITED WARRANTY  
VENT-FREE GAS LOG HEATERS  
DESA International warrants this product to be free from defects in materials and components for four (4) years and five (5) years on stainless steel  
burnersfromthedateoffirstpurchase,providedthattheproducthasbeenproperlyinstalled,operatedandmaintainedinaccordancewithallapplicable  
instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.  
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating  
condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized  
dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts  
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.  
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a  
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and  
any and all such other costs related to repairing a defective heater will be the responsibility of the owner.  
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS  
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND  
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE  
TO FOUR (4) YEARS ON ALL COMPONENTS AND FIVE (5) YEARS ON STAINLESS STEEL BURNERS FROM THE DATE OF FIRST  
PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND  
DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDEN-  
TAL OR CONSEQUENTIAL DAMAGES.  
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so  
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.  
For information about this warranty write:  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
104415-01  
104415 01  
Rev. G  
02/02  
NOT A UPC  
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