UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
REMOTE
OFF
Patent Pending
18", 24" AND 30"
THERMOSTATICALLy-CONTROLLED
MODELS
18", 24" AND 30" VARIAbLE
MANUALLy-CONTROLLED
MODELS
CCL3018PTA/NTA
CRL2718PA/NA
CCL3924PTA/NTA
CRL3124PA/NA
Biltmore Split Oak, Seasonal Oak and Smoky Mountain Oak Logs
Variable Manually-Controlled Models Also
Design-Certified As Vented Decorative Appliances
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediatelycallyourgassupplierfromaneighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
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SAFETy
Continued
WARNING: This product
WARNING:Donotallowfans
toblowdirectlyintothefireplace.
Avoidanydraftsthatalterburner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
contains and/or generates
chemicals known to the state
of California to cause cancer or
birth defects or other reproduc-
tive harm.
IMPORTANT: Read this owner’s
manualcarefullyandcompletely
before trying to assemble,
operate or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
WARNING: Do not use a
blower insert, heat exchanger
insertorotheraccessorynotap-
proved for use with this heater.
Due to high temperatures, the
applianceshouldbelocatedout
oftrafficandawayfromfurniture
and draperies.
DANGER:Carbonmonoxide
poisoning may lead to death!
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
flu, with headaches, dizziness or nausea. If
you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more af-
fected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the influ-
ence of alcohol and those at high altitudes.
Heaterbaseassemblybecomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown.Allowsurfacetocool
before touching.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odor-
making agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Carefully supervise young chil-
dren when they are in the room
with heater.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
You must operate this heater
with a fireplace screen in place.
Make sure fireplace screen is
closed before running heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
Keep the appliance area clear
and free from combustible ma-
terials, gasoline and other flam-
mable vapors and liquids.
113097-01L
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SAFETy
Continued
1. This appliance is only for use with the type 9. This log heater is designed to be smoke-
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
less. If logs ever appear to smoke, turn off
heater and call a qualified service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and
heater burning manufacturing residues.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units 10. To prevent the creation of soot, follow the
only).
instructions in Cleaning and Maintenance,
page 23.
3. To prevent performance problems, do
not use propane/LP fuel tank of less than 11. Before using furniture polish, wax, carpet
100 lb. capacity (propane/LP units only).
cleaner or similar products, turn heater off. If
heated,thevaporsfromtheseproductsmay
createawhitepowderresiduewithinburner
box or on adjacent walls or furniture.
4. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions
12. This heater needs fresh, outside air ven-
tilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if not enough fresh air is available.
See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see
Troubleshooting, page 25.
• if you cannot reach your gas supplier,
call the fire department
5. This heater shall not be installed in a
bedroom or bathroom unless installed as
a vented appliance (Variable Manually-
Controlled Models Only) (see Installing
Damper Clamp Accessory for Vented
Operation, page 12). This gas log set may
not be installed as a vented appliance in
a bedroom or bathroom in the Common-
wealth of Massachusetts.
13. Do not run heater
• where flammable liquids or vapors are
used or stored
• under dusty conditions
14. Do not use this heater to cook food or burn
paper or other objects.
15. Do not use heater if any part has been ex-
posed to or under water. Immediately call
a qualified service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
6. Before installing in a solid fuel burning fire-
place, the chimney flue and firebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualified chimney cleaner.
Creosote will ignite if highly heated.Adirty
chimney flue may create and distribute
soot within the house. Inspect chimney
flue for damage. If damaged, repair flue
and firebox before operating heater.
16. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).
17. Turn heater off and let cool before servic-
ing. Only a qualified service person should
service and repair heater.
7. Do not burn solid-fuel in a masonry or
UL127 factory-built fireplace in which a
vent-free room heater is installed.
18. Operating heater above elevations of
4,500 feet could cause pilot outage.
8. If fireplace has glass doors, never operate
this heater with glass doors closed. If you
operate heater with doors closed, heat
buildup inside fireplace will cause glass to
burst. Make sure there are no obstructions
across openings of fireplace.
19. Provide adequate clearances around air
openings.
4
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PRODUCT IDENTIFICATION
Log Set
Burner
Piezo
Ignitor
Control Knob
Base Grate
Figure 1 - Vent-Free Gas Log Heater
(Logs May Vary by Model, Seasonal Oak Single Burner Model Shown)
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
State of Massachusetts: The installa-
tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
*Available from:
Sellers of unvented propane or natural
American National Standards Institute, Inc.
gas-fired supplemental room heaters shall
1430 Broadway
provide to each purchaser a copy of 527
New York, NY 10018
CMR 30 upon sale of the unit.
National Fire Protection Association, Inc.
Vent-free gas products are prohibited for
Batterymarch Park
bedroom and bathroom installation in the
Quincy, MA 02269
Commonwealth of Massachusetts.
Note: Where listed vented decorative logs are re-
quired, thermostat operation is not permitted.
UNPACkING
damage heater. Always handle base as-
sembly by grate.
CAUTION:Donotremovethe
data plates from the grate as-
sembly. The data plates contain
important product information.
2. Remove all protective packaging applied
to logs and heater for shipment.
3. Check heater for any shipping damage.
If heater is damaged call DESA Heating,
LLC at 1-866-672-6040 for replacement
parts before returning to dealer.
1. Remove logs and heater base assembly
from carton. Note: Do not pick up heater
base assembly by burners. This could
PRODUCT FEATURES
OPERATION
SAFETY PILOT
This heater is clean burning. It requires no outside This heater has a pilot with an Oxygen Deple-
venting. There is no heat loss out a vent or up a tion Sensing (ODS) safety shutoff system. The
chimney. Heat is generated by realistic dancing, ODS/pilot is a required feature for vent-free
yellow flames. This heater is designed for vent- room heaters. The ODS/pilot shuts off the
free operation with flue damper closed. It has been heater if there is not enough fresh air.
tested and approved to ANSI Z21.11.2 standard
for unvented heaters. State and local codes in
some areas prohibit the use of vent-free heaters.
This heater may also be operated as a vented
PIEzO IGNITION SYSTEM
This heater has a piezo ignitor. This system re-
quires no matches, batteries or other sources
to light heater.
decorative (ANSI Z21.60) product by opening the
flue damper (non-thermostat operation only).
113097-01L
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AIR FOR COMbUSTION AND VENTILATION
Unusually tight construction is defined
as construction where:
WARNING: This heater shall
notbeinstalledinaroomorspace
unless the required volume of
indoorcombustionairisprovided
by the method described in the
National Fuel Gas Code, ANSI
Z223.1/NFPA54,theInternational
Fuel Gas Code, or applicable
local codes. Read the following
instructionstoinsureproperfresh
airforthisandotherfuel-burning
appliances in your home.
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of one
perm (6x10-11 kg per pa-sec-m2) or less
with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and floors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
Today’s homes are built more energy efficient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-
Air Flow for Heater Location.
Confined and Unconfined Space
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap-
pliances need fresh air for proper combustion
and ventilation.
National Fuel Gas Code, ANSI Z223.1/NFPA
54 defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000 Btu/
hr (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an
unconfined space as a space whose volume
is not less than 50 cubic feet per 1,000 Btu/hr
(4.8 m3 per kw) of the aggregate input rating of
all appliances installed in that space. Rooms
communicating directly with the space in which
the appliances are installed*, through openings
not furnished with doors, are considered a part
of the unconfined space.
Exhaust fans, fireplaces, clothes dryers and
fuelburningappliancesdrawairfromthehouse
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
All spaces in homes fall into one of the three
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
Determining if You Have a Confined or
Unconfined Space
3. Confined Space
Use this work sheet to determine if you have
a confined or unconfined space.
Space: Includes the room in which you will install
fireplace plus any adjoining rooms with door-
less passageways or ventilation grills between
the rooms.
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of un-
usually tight construction, you must provide
additional fresh air.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
6
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AIR FOR COMbUSTION AND VENTILATION
Continued
Example: Space size 20 ft. (length) x 16 ft. If the actual Btu/Hr used is less than the maxi-
(width) x 8 ft. (ceiling height) = 2,560 cu. ft. mum Btu/Hr the space can support, the space is
(volume of space)
an unconfined space. You will need no additional
fresh air ventilation.
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
WARNING:Iftheareainwhich
theheatermaybeoperateddoes
notmeettherequiredvolumefor
indoorcombustionair,combus-
tion and ventilation air shall be
provided by one of the methods
described in the National Fuel
GasCode,ANSIZ223.1/NFPA54,
theInternationalFuelGasCode,
or applicable local codes.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2,560 cu. ft. (volume of space) x
20 = 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free fireplace
Gas water heater*
Gas furnace
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the floor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Vented gas heater
Gas fireplace logs
Other gas appliances* + _________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
40,000
__________ Btu/Hr
39,000
+ _________ Btu/Hr
79,000
= _________ Btu/Hr
Gas water heater
Vent-free fireplace
Total
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
12"
_______ Btu/Hr (maximum the space can
support)
Ventilation
Ventilation Grills
Into Adjoining Room,
Option 2
Grills Into
Adjoining
Room,
_______ Btu/Hr (actual amount used)
Or
Example: 51,200 Btu/Hr (maximum the
Remove
Door into
Adjoining
Room,
Option
3
Option 1
space can support)
79,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the example is a confined space
because the actual Btu/Hr used is more than the
maximum Btu/Hr the space can support. You
must provide additional fresh air. Your options
are as follows:
12"
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an
unconfined space, remove door to adjoining
room or add ventilation grills between rooms.
See Ventilation Air From Inside Building.
Figure 2 - Ventilation Air from Inside
Building
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr fireplace, if lower Btu/
Hr size makes room unconfined.
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AIR FOR COMbUSTION AND VENTILATION
Continued
Ventilation Air From Outdoors
stat-controlled power vent. Heated air entering
Provide extra fresh air by using ventilation the attic will activate the power vent.
grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling
and one within 12" of the floor. Connect these
Ve ntilated
Outlet
Attic
Air
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
Outlet
Air
T o Attic
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, SAir for
Combustion and Ventilation for required size
of ventilation grills or ducts.
T o
Crawl
Space
Inlet
Air
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermo-
Ve ntilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
INSTALLATION
NOTICE:Thisheaterisintended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
centralheatingsystem,youmay
run system’s circulating blower
while using log heater. This will
helpcirculatetheheatfromyour
logheaterthroughoutthehouse.
In the event of a power outage,
you can use this heater as your
primary heat source.
WARNING: Before installing
in a solid fuel burning fireplace,
the chimney flue and firebox
must be cleaned of soot, creo-
sote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated.Adirtychimneyfluemay
createanddistributesootwithin
house.Inspectchimneyflueand
firebox for damage. If damaged,
repair flue and firebox before
operating heater.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on floor or wall of fire-
place. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney flue damper.
WARNING: A qualified ser-
vice person must install heater.
Follow all local codes.
NOTICE: State or local codes
may only allow operation of this
applianceinaventedconfigura-
tion. Check your state or local
codes.
8
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INSTALLATION
Continued
INSTALLATION AND CLEARANCES
WARNING: Never install the
heater
(Vent-Free Operation Only)
• in a bedroom or bathroom
unless installed as a vented
appliance (Variable Manually-
Controlled Models Only) (see
page 12)
• in a recreational vehicle
• where curtains, furniture,
clothing or other flammable
objects are less than 42" from
front, top or sides of heater
• in high traffic areas
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
floor, ceiling and adjoining wall.
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Side Wall 16", Ceiling 42"
LOG SIzING REQUIREMENTS
Minimum Firebox
Log
Front
Rear
Size Height Depth Width Width*
• in windy or drafty areas
18"
24"
17"
17"
14"
14"
24"
28"
20"
21"
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning flu-
ids,oilorkerosenelamps,etc.)in
the air exist, may discolor walls
or cause odors.
* Measured at 14" depth.
Carefully follow the instructions below. This
will ensure safe installation into a masonry,
UL127-listed manufactured fireplace or certi-
fied vent-free firebox.
Minimum Clearances For Side Combus-
tible Material, Side Wall and Ceiling
A. Clearances from side of fireplace cabinet
to any combustible material and wall
should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
1
protrudes 3 /2" from the wall. This com-
bustible material must be 4" from side of
fireplace opening (see Figure 4).
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is beneficial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-
tion, page 6.
Note: When installing your gas logs into
a manufactured firebox, follow firebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from top of fireplace opening
to ceiling should not be less than 42".
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your unit. If your gas supply is not cor-
rect, do not install heater. Call dealer where
you bought heater for proper type heater.
Example
WARNING:Thisapplianceis
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rat-
ingplate.Fieldconversionisnot
permitted.
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
9
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INSTALLATION
Continued
Noncombus- Requirements for Safe
tible Material Installation
Distance (A)
NOTICE:Manualcontrolheaters
maybeusedasaventedproduct.
Ifso,youmustalwaysrunheater
with chimney flue damper open.
If running heater with damper
open, noncombustible material
above fireplace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.
12" or more Noncombustible material
okay.
Between 8" 24" Models: Install fireplace
and 12"
hood accessory (GA6050,
GA6052 or GA6053 see
Accessories, page 38).
18" Model: Noncombustible
material okay.
Less than 8" Noncombustible material
must be extended to at least
8". See Between 8" and 12",
above. If you cannot extend
material, you must operate
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel, proceed to If Using
Mantel. If not using a mantel, follow the infor-
mation below.
heater with flue damper open.
You must have noncombustible material(s)
above the fireplace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2" thick. With sheet metal, you
must have noncombustible material behind
it. Noncombustible material must extend at
least 8" up. If noncombustible material is less
than 12", you must install the fireplace hood
accessory (24" models only). See Figure 5 for
minimum clearances.
Heat Resistant
Material
(A)
IMPORTANT: If you cannot meet these mini-
mum clearances, you must operate heater
with chimney flue damper open. Go to Install-
ing Damper Clamp Accessory for Vented
Operation, page 11.
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
MANTEL CLEARANCES
If Using Mantel
In addition to meeting noncombustible mate-
rial clearances, you must also meet required
clearances between fireplace opening and
mantel shelf. If you do not meet the clearances
in Figure 6, page 11 you will need a hood.
You must have noncombustible material(s)
above the fireplace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2" thick. With sheet metal, you
must have noncombustible material behind it.
Noncombustible material must extend at least
8" up. If noncombustible material is less than
12", you must install the fireplace hood acces-
sory (24" models only). Even if noncombustible
material is more than 12", you may need the
hood accessory to deflect heat away from your
mantel shelf. See Figure 5 and Figure 6 and 7
on page 11 for minimum clearances.
Determining Minimum Mantel Clearance
If you meet minimum clearance between man-
tel shelf and top of fireplace opening, a hood
is not required (see Figure 6, page 11).
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6 are not
met, you must have a hood. When using a
hood there are still certain minimum mantel
clearances required. Follow minimum clear-
ances shown in Figure 7, page 11 when
using hood.
IMPORTANT: If you cannot meet these mini-
mum clearances, you must operate heater
with chimney flue damper open. Go to Install-
ing Damper Clamp Accessory for Vented
Operation, page 12.
10
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INSTALLATION
Continued
NOTICE:Ifyourinstallationdoes
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
not meet the minimum clear-
ances shown, you must do one
of the following:
• operate logs only with flue
damper open
• raise mantel to an acceptable
height
• remove mantel
FLOOR CLEARANCES
A. If installing appliance on the floor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
Mantel Shelf
10"
8"
6"
2 1/2"
Underside
of Mantel
Shelf
B. If combustible materials are less than 14"
to the fireplace, you must install appliance
at least 5" above the combustible flooring
(see Figure 9).
All minimum
distances
are in inches
Minimum
Log Set
24"/30"
Models
(A)
Noncombustible
Material
12"
8"
18" 20" 22" 24"
8"
14" 17" 20"
18" Model
Combustible
Material
To p of Fireplace
Opening
14"
Min.
Minimum
Distances to
Underside of
Mantel
Noncombustible
Material Height
Noncombustible
Material
Figure 8 - Minimum Fireplace Clearances
if Installed at Floor Level
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Mantel Shelf
12"
Underside
10"
8"
of Mantel
Shelf
Hearth
6"
2 1/2"
Combustible
Material
All minimum
distances are
in inches
5"
Min.
Minimum
Noncombustible
Material
Log Set
All
1
8"
12"
15"
18" 20"
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
Models
3
Min.
To p of
Fireplace
Opening
Hood
Distances to
Underside of
Mantel
(GA6050,
G
A
6
0
5
and
2
GA6053)
Figure 7 - Minimum Mantel Clearances
When Using Hood
113097-01L
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11
INSTALLATION
Continued
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
Note: When used as a vented heater, ap-
pliance must be installed only in a solid-fuel
burning fireplace with a working flue and con-
structed of noncombustible material.
Chimney
Height
Minimum Permanent
Flue Opening
6' to 15'
39 sq. inches
29 sq. inches
15' to 30'
Area of Various Standard Round Flues
Diameter
Area
For Massachusetts Residents Only: Instal-
lation of this gas log set as a vented appliance
in the Commonwealth of Massachusetts re-
quires the damper be permanently removed
or welded in the fully open position.
5"
6"
7"
8"
20 sq. inches
29 sq. inches
39 sq. inches
51 sq. inches
If your heater is a manually-controlled model,
you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.
INSTALLING HEATER BASE
ASSEMBLY
1. The fireplace does not meet the clearance
to combustibles requirements for vent-
free operation.
CAUTION:Donotremovethe
dataplatesattachedtotheheater
base assembly. The data plates
contain important warranty and
safety information.
2. State or local codes do not permit vent-
free operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you,
you must permanently open chimney flue
damper. You must install the damper clamp
accessory (to order, see Accessories, page
31). This will insure vented operation (see Fig-
ure 10). The damper clamp will keep damper
open. Installation instructions are included
with clamp accessory.
WARNING:You must secure
this heater to fireplace floor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
See chart for minimum permanent flue open-
ing you must provide. Attach damper clamp
so the minimum permanent flue opening will
be maintained at all times.
WARNING: If installing in a
sunken fireplace, special care
is needed. You must raise the
fireplace floor to allow access
to heater control panel. This
will insure adequate air flow
and guard against sooting and
controls being damaged. Raise
fireplacefloorwithnoncombus-
tiblematerial.Makesurematerial
is secure.
Damper
Clamp
Damper
Damper
Clamp
Damper
Damper
CAUTION: Do not pick up
heater base assembly by the
burner. This could damage
heater. Only handle base as-
sembly by grates.
Masonry
Fireplace
Manufactured
Fireplace
Figure 10 - Attaching Damper Clamp
12
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INSTALLATION
Continued
IMPORTANT: Make sure the heater burners 9. Drill holes at marked locations using 3/16"
are level. If heater is not level, heater will not
work properly. For thermostat models, avoid
damage to thermostat bulb. Avoid nicks or
sharp bends in thermostat bulb wire. Keep
thermostat bulb in mounting bracket until
ready to mount base to floor. See Optional
Positioning Of Thermostat Sensing Bulb,
page 29.
drill bit.
10. Attach base assembly to fireplace floor
using two masonry screws (in hardware
package) (see Figure 12 or 13).
Masonry
Screw
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose (not provided)
(if allowed by local codes)
• sealant resistant to propane (propane/LP)
gas, not provided
• electric drill with 3/16" drill bit
• flathead screwdriver
Mounting
Bracket
1. Apply pipe joint sealant lightly to male
threads of the fitting to be threaded into
gas regulator. Connect approved flexible
gas hose to gas regulator of heater (see
Figure 11).
Figure 12 - Attaching Base Assembly to
Fireplace Floor - Dual Burner Model
Masonry
Screw
IMPORTANT: Hold gas regulator with
wrench when connecting flexible gas hose.
2. Locate masonry screws in hardware
package.
3. Position heater base assembly in fireplace.
4. Place logsin their proper position onheater
base, see Installing Logs on page 16.
5. Center heater base and logs front-to-back
and side-to-side in fireplace.
Mounting
Bracket
6. Carefully remove logs without moving
heater base.
Figure 13 - Attaching Base Assembly to
Fireplace Floor - Single Burner Model
7. Mark screw locations through holes in
mounting brackets (see Figure 12 and
13). If installing in a brick-bottom fireplace,
mark screw locations in mortar joint of
bricks.
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 1/2" NPT (National
PipeThread)inletconnectionto
the pressure regulator.
8. Remove heater base from fireplace.
Flexible Gas Hose
(if allowed by local codes)
Heater Gas
Regulator
WARNING: A qualified ser-
vicepersonmustconnectheater
to gas supply. Follow all local
codes.
Fitting
Figure 11 - Attaching Flexible Gas Hose
to Heater Gas Regulator
113097-01L
13
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INSTALLATION
Continued
CAUTION: Never connect
CAUTION:Useonlynew,black
ironorsteelpipe.Internally-tinned
copper tubing may be used in
certain areas. Check your local
codes. Use pipe of 1/2" diameter
orgreatertoallowpropergasvol-
umetoheater. Ifpipeistoosmall,
undue loss of volume will occur.
heaterdirectlytothepropane/LP
supply. This heater requires an
externalregulator(notsupplied).
Install the external regulator be-
tween the heater and propane/
LP supply.
WARNING: Never connect
natural gas fireplace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPTtap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 15, page 15).
IMPORTANT: Install equipment valve in an
accessible location. The equipment shutoff
valve is for turning on or shutting off the gas
to the appliance.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
Check your building codes for any special
requirements for locating equipment shutoff
valve to fireplaces.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
• tee joint
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
• pipe wrench
* A CSA design-certified equipment shutoff
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design-certified equipment
shutoff valve from your dealer. See Acces-
sories, page 31.
We recommend that you install a sediment trap
in supply line as shown in Figure 15, page 15.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and heater. Locate sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contami-
nants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
14. Pointing the vent down protects it from
freezing rain or sleet.
Propane/LP
External
Supply Tank
Regulator
with Vent
Pointing
Down
Figure 14 - External Regulator With Vent
Pointing Down
14
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INSTALLATION
Continued
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equip-
ment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage heater regulator.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting it
to gas piping and/or fittings.
PROPANE/LP
From External Regulator
(11" W.C.** to 14" W.C.
CSA Design-
Pressure)
2. Cap off open end of gas pipe where equip-
Certified Equipment
Shutoff Valve With
1/8" NPT Tap*
NATURAL
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
ment shutoff valve was connected.
3. Pressurize supply piping by either opening
propane/LP supply tank valve for propane/
LP gas or opening main gas valve located
on or near gas meter for natural gas or
using compressed air.
Gas
Regulator
4. Checkalljointsofgassupplypipingsystem.
Apply a noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak.
3" Minimum
Approved Flexible
Gas Hose (if allowed
by local codes)
5. Correct all leaks at once.
Tee
Joint Nipple
Pipe Cap
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
fittings for leaks.
Sediment Trap
Figure 15 - Gas Connection
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer.
1. Close equipment shutoff valve (see Fig-
ure 16).
** Minimum inlet pressure for purpose of input
adjustment.
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
CHECKING GAS CONNECTIONS
WARNING: Test all gas pip-
ing and connections, internal
and external to unit, for leaks
afterinstallingorservicing.Cor-
rect all leaks at once.
3. Check all joints from gas meter to equip-
ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figures 17 and
18, page 16). Apply noncorrosive leak
detection fluid to all joints. Bubbles forming
show a leak.
WARNING:Neveruseanopen
flame to check for a leak. Apply a
noncorrosive leak detection fluid
toalljoints.Bubblesformingshow
a leak. Correct all leaks at once.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Fig-
ure 16).
Open
Equipment
Shutoff
Valve
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply and
heater.SeeguidelinesunderCon-
necting to Gas Supply, page 13.
Closed
Figure 16 - Equipment Shutoff Valve
113097-01L
15
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INSTALLING LOGS
INSTALLATION
Continued
CAUTION: After installa-
2. Open main gas valve located on or near
gas meter for natural gas or open pro-
pane/LP supply tank valve.
tion and periodically thereafter,
check to ensure that no flame
comes in contact with any log.
With the heater set to HI, check
toseeifflamescontactanylog.If
so, reposition logs according to
the log installation instructions
in this manual. Flames contact-
ing logs will create soot.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to thermostat gas valve (Ther-
mostat-Controlled Models) or to control
valve (Manually-Controlled Models) (see
Figures 17 and 18). Apply noncorrosive
leak detection fluid to all joints. Bubbles
forming show a leak.
5. Correct all leaks at once.
WARNING:Failuretoposition
thepartsinaccordancewiththese
diagrams or failure to use only
parts specifically approved with
thisheatermayresultinproperty
damage or personal injury.
6. Light heater (see Operation, page 19
[manually-controlled models] or page
21 [thermostatically-controlled models]).
Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, page 20 [manually-controlled
models] or page 22 [thermostatically-
controlled models]).
Dual Burner Biltmore Split Oak Models
CCL3018PTA/NTA, CCL3924PTA/NTA
Each log is marked with a number. These
numbers will help you identify the log when
installing. It is very important to install these
logs exactly as instructed. Do not modify logs.
Only use logs supplied with heater.
Equipment
Shutoff Valve
Propane/LP
Supply Tank
1. Place front log (#1) on grate fingers. Make
sure front log rests firmly between grate
fingers and grate base (see Figure 19).
2. Place base of middle log (#2) in U-shaped
slots of grate base. Cutout on right of
middle log should fit over burner (see Fig-
ure 20, page 17). Make sure front of middle
log is resting on tabs of grate base.
Thermostat Gas Valve or
Control Valve Location
Figure 17 - Checking Gas Joints
(Propane/LP Gas Models)
Front
Log (#1)
Equipment
Shutoff Valve
Gas Meter
Grate
Fingers
Thermostat Gas Valve or
Control Valve Location
Grate
Base
Figure 18 - Checking Gas Joints (Natural
Gas Models)
Figure 19 - Installing Front Log #1
(CCL3924PTA/NTA Shown)
16
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6. Locate holes on bottom of crossover log
(#6). Slide these holes onto right pins locat-
ed in middle log (#2) and front log (#1). See
Figure 25, page 18 for CCL3924PTA/NTA.
See Figure 24 for CCL3018PTA/NTA.
INSTALLATION
Continued
3. Locate pins on bottom of back log (#3).
Slide these pins into holes in grate base
behind burner (see Figure 21).
7. Add lava rock around base of heater if
desired. Do not place any lava rock on
logs or burner.
4. Locateholesonbottomofcrossoverlog(#4).
Slide front hole onto left pin (CCL3924PTA/
NTA) or middle pin (CCL3018PTA/NTA) on
middle log (#2) and pin on back log (#3).
See Figure 22, for placement.
Crossover
Log (#4)
Pins
Middle
Log (#2)
5. For CCL3924PTA/NTA Only: Locate pin
and hole on bottom of crossover log (#5).
Slide pin into hole located in crossover log
(#4). Slide hole onto pin on front log (#1).
See Figure 23.
Back Log
(#3)
For CCL3018PTA/NTA Only: Locate
holes on bottom of crossover log (#5).
Slide holes over left pins on middle log
(#2) and front log (#1). See Figure 24.
Figure 22 - Installing Crossover Log #4
(CCL3924PTA/NTA Shown)
Middle
Log (#2)
Crossover
Log (#5)
Crossover
Log (#4)
Burner
U-Shaped Slot
Tab
Front Log (#1)
Figure 20 - Installing Middle Log #2
(CCL3924PTA/NTA Shown)
Figure 23 - Installing Crossover Log #5
(CCL3924PTA/NTA Shown)
Pins
Crossover
Log (#4)
Crossover
Log (#6)
Crossover
Log (#5)
Rear
Log (#3)
Middle
Log (#2)
Hole in
Grate Base
Burner
Front
Log (#1)
Figure 21 - Installing Rear Log #3
(CCL3924PTA/NTA Shown)
Figure 24 - Installing Crossover Log #5
and Log #6 (CCL3018PTA/NTA Only)
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17
Back Log
INSTALLATION
Continued
Post
Assembly
Base
Crossover
Log (#6)
6
Pins
Middle
Log (#2)
Front
Log (#1)
Post
Figure 26 - Installing Back Log
Figure 25 - Installing Crossover Log #6
(CCL3924PTA/NTA Shown)
Front Log
Single Burner Seasonal Oak Models
CRL2718PA/NA, CRL3124PA/NA
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specifically
approved with this heater may
result in property damage or
personal injury.
Post
Grate
Fingers
The Seasonal Oak Log Set is a reversible log
set. This means that the 2 bottom logs may be
turned to face either direction. The top logs,
however, must remain in the same position.
Do not modify logs. Only use logs supplied
with heater.
Post
Base
Assembly
Figure 27 - Installing Front Log
Left Crossover Log
Right
Crossover Log
1. Placebacklogontobackofbaseassembly.
Make sure log sits forward against 2 posts
in front of log (see Figure 26). This log may
be turned to face either direction.
2. Place front log onto grate on front of base
assembly. The log will fit down between
grate fingers and posts on front of base
assembly (see Figure 27). This log may
be turned to face either direction.
3. Place left and right crossover logs on top of
back log and front log. Make sure pins on
front and back are inserted into holes on
crossover logs (see Figure 28). Crossover
logs must be placed as shown in Figure 28
or holes will not seat onto pins.
4. Add lava rock around base of heater if
desired. Do not put lava rock on logs or
burner.
Figure 28 - Installing Left and Right
Crossover Logs
18
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113097-01L
OPERATION
MANUALLy-CONTROLLED MODELS
LIGHTING
FOR YOUR SAFETY
INSTRUCTIONS
READ BEFORE LIGHTING
WARNING
WARNING: If you do not fol-
low these instructions exactly,
a fire or explosion may result
causing property damage, per-
sonal injury or loss of life.
• If fireplace has glass doors,
never operate this heater with
glass doors closed. If you op-
erateheaterwithdoorsclosed,
heat buildup inside fireplace
willcauseglasstoburst.Make
suretherearenoobstructions
across openings of fireplace.
• You must operate this heater
with a fireplace screen in
place. Make sure fireplace
screen is closed before run-
ning heater.
A. This appliance has a pilot which must
be lighted by hand. When lighting
the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
NOTICE:Duringinitialoperation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
• If you cannot reach your gas supplier,
call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a quali-
fied service technician or gas supplier.
Force or attempted repair may result in
a fire or explosion.
Note: Home owners generally prefer to oper-
ate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full flames of the HI heat setting but will
find the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualified service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information in
column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Press in and turn control knob clockwise
to the OFF position.
4. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the
floor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
19
113097-01L
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OPERATION
Continued
MANUALLy-CONTROLLED MODELS
5. Slightly press and turn control knob coun-
terclockwise to the PILOTposition.
Ignitor
Electrode
Pilot Burner
Press in control knob for five (5) seconds
(see Figure 29).
Note: You may be running this heater
for the first time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
Thermocouple
Figure 30 - Pilot
VARIABLE CONTROL
OPERATION
6. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the burner. If
needed, keep pressing ignitor button until
pilot lights.
The variable control valve can be set to any
heat setting and flame height desired, by sim-
ply turning the control knob until that setting
is attained. Even the lowest setting provides
realistic, dancing yellow flames. Selecting
higher settings produces greater heat output.
This results in increased heating comfort.
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
7. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. If control knob does not pop out
when released, contact a qualified service
person or gas supplier for repairs.
TO TURN OFF GAS
TO APPLIANCE
1. Press in and turn control knob clockwise
to the HI position.
8. Slightly depress and turn control knob
counterclockwise
to desired heat-
2. Turn control knob clockwise
to the
ing level. The burner(s) should light. Set
control knob to any heat level between HI
and LO.
pilot position.
3. Press in control knob and turn clockwise
to the OFF position.
9. To leave pilot lit and shut off burners only,
4. Close equipment shutoff valve (see Figure
turn control knob clockwise
HI position then press in and turn clock-
wise to PILOT position.
to the
16, page 15).
MANUAL LIGHTING
PROCEDURE
WARNING: Do not operate
heater between PILOT and HI
positions.
1. Follow steps 1 through 5 under Lighting
Instructions, pages 19 and 20.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8,
under Lighting Instructions, column 1.
Ignitor Button
Control Knob
Figure 29 - Control Knob and Ignitor
Button Location
20
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OPERATION
Continued
THERMOSTAT-CONTROLLED MODELS
LIGHTING
FOR YOUR SAFETY
INSTRUCTIONS
READ BEFORE LIGHTING
WARNING
WARNING: If you do not fol-
low these instructions exactly,
a fire or explosion may result
causing property damage, per-
sonal injury or loss of life.
• If fireplace has glass doors,
never operate this heater with
glass doors closed. If you op-
erateheaterwithdoorsclosed,
heat buildup inside fireplace
willcauseglasstoburst.Make
suretherearenoobstructions
across openings of fireplace.
• You must operate this heater
withafireplacescreeninplace.
Make sure fireplace screen is
closed before running heater.
A. This appliance has a pilot which must
be lighted by hand. When lighting
the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
WHAT TO DO IF YOU SMELL GAS
NOTICE:Duringinitialoperation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
Note: Home owners generally prefer to oper-
ate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full flames of the HI heat setting but will
find the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a quali-
fied service technician or gas supplier.
Force or attempted repair may result in
a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under
water.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise
to the
OFF position.
4. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the
floor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
113097-01L
21
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OPERATION
Continued
THERMOSTAT-CONTROLLED MODELS
5. Turn control knob counterclockwise
Ignitor
Electrode
Pilot Burner
to the PILOT position. Press in
control knob for five (5) seconds (see
Figure 31).
Note: You may be running this heater
for the first time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
Thermocouple
Figure 32 - Pilot
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
6. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
to the
OFF position.
2. Close equipment shutoff valve (see Figure
16, page 15).
THERMOSTAT
CONTROL OPERATION
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
The thermostat control knob can be set to any
comfort level between HI and LO. The ther-
mostat will gradually modulate the heat output
and flame height from higher to lower settings
or pilot, in order to maintain the comfort level
you select. The ideal comfort setting will vary
by household depending upon the amount of
space to be heated, the output of the central
heating system, etc.
7. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety inter-
lock system. Wait one (1) minute for sys-
tem to reset before lighting pilot again.
Note: Selecting the HI setting with the control
knob will cause the burners to remain fully on,
without modulating down in most cases.
8. Turn control knob counterclockwise
to desired heating level. The burn-
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting
Instructions, page 21.
ers should light. Set control knob to any
heat level between HI and LO.
9. Turn control knob clockwise
to the
PILOT position to shut off burner leaving
pilot lit.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8,
under Lighting Instructions, column 1.
Ignitor Button
Control Knob
Figure 31 - Control Knob and Ignitor
Button Location
22
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INSPECTING bURNERS
Check pilot flame pattern and burner flame • turn heater off (see To Turn Off Gas to
patterns often.
Appliance, page 20 [manually-controlled
models] or page 22 [thermostat-controlled
models])
PILOT FLAME PATTERN
Figure 33 shows a correct pilot flame pattern.
Figure 34 shows an incorrect pilot flame pat-
tern. The incorrect pilot flame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the heater will shut down.
• see Troubleshooting, page 25
Note: The pilot flame on natural gas units will
have a slight curve, but flame should be blue
and have no yellow or orange color.
BURNER PRIMARY AIR HOLES
If pilot flame pattern is incorrect, as shown
in Figure 34
Pilot Burner
Air is drawn into the burner through the holes
in the fitting at the entrance to the burner.
These holes may become blocked with dust,
lint or pet hair. Periodically inspect these holes
for any blockage and clean as necessary.
Blocked air holes will create soot.
MAIN BURNER
Thermocouple
Periodically inspect all burner flame holes with
the heater running. All slotted burner flame
holes should be open with yellow flame pres-
ent. All round burner flame holes should be
open with a small blue flame present. Some
burner flame holes may become blocked by
debris or rust, with no flame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner flame holes will create soot.
Figure 33 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
Figure 34 - Incorrect Pilot Flame Pattern
CLEANING AND MAINTENANCE
BURNER INjECTOR HOLDER AND
PILOT AIR INLET HOLE
WARNING: Turn off heater
and let cool before cleaning.
The primary air inlet holes allow the proper
amount of air to mix with the gas. This pro-
vides a clean burning flame. Keep these
holes clear of dust, dirt, lint and pet hair.
Clean these air inlet holes prior to each
heating season. Blocked air holes will create
soot. We recommend that you clean the unit
every three months during operation and
have heater inspected yearly by a qualified
service person.
CAUTION: You must keep
control areas, burner and circu-
latingairpassagewaysofheater
clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a
qualifiedserviceperson. Heater
may need more frequent clean-
ing due to excessive lint from
carpeting, beddingmaterial, pet
hair, etc.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could dam-
age the pilot assembly.
WARNING: Failure to keep
the primary air opening(s) of
theburner(s)cleanmayresultin
sooting and property damage.
113097-01L
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CLEANING AND MAINTENANCE
Continued
1. Shut off unit, including pilot. Allow unit to
Ports/Slots
cool for at least thirty minutes.
Burner Tube
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 35).
Pilot Assembly
3. Blow air through the ports/slots and holes
in the burner.
4. Check the injector holder located at the
end of the burner tube again. Remove
any large particles of dust, dirt, lint or pet
hair with a soft cloth or vacuum cleaner
nozzle.
Pilot Air
Inlet Hole
5. Blow air into the primary air holes on the
injector holder.
Figure 36 - Pilot Inlet Air Hole
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
LOGS
• If you remove logs for cleaning, refer to
Installing Logs, page 16, to properly replace
logs.
Clean pilot assembly also. A yellow tip on the
pilot flame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about 2" from where the pilot flame comes out
of the pilot assembly (see Figure 36). With the
unit off, lightly blow air through the air inlet
hole. You may blow through a drinking straw
if compressed air is not available.
• Replace log(s) if broken or chipped (dime-
sized or larger).
MAIN BURNER
Periodically inspect all burner flame holes with
the heater running. All slotted burner flame
holes should be open with yellow flame pres-
ent. All round burner flame holes should be
open with a small blue flame present. Some
burner flame holes may become blocked by
debris or rust, with no flame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner flame holes will create soot.
Burner Tube
Injector Holder
Primary Air
Inlet Holes
Figure 35 - Injector Holder On Outlet
Burner Tube
SERVICE HINTS
TECHNICAL SERVICE
You may have further questions about installa-
tion, operation, or troubleshooting. If so, con-
tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• for propane/LP units, propane/LP gas sup-
ply may be low
You can also visit DESA Heating, LLC’s web
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
24
113097-01L
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TROUbLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
When ignitor button is 1. Ignitor electrode not con- 1. Reconnect ignitor cable
pressed, there is no spark
nected to ignitor cable
at ODS/pilot
2. Ignitor cable pinched or 2. Free ignitor cable if pinched
wet
by any metal or tubing.
Keep ignitor cable dry
3. Piezo ignitor nut is loose
3. Tighten nut holding piezo
ignitor to base panel of log
set. Nut is located behind
base panel
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Ignitor electrode positioned 7. Replace pilot assembly
wrong
When ignitor button is 1. Gas supply turned off or 1. Turn on gas supply or open
pressed, there is spark at
ODS/pilot but no ignition
equipment shutoff valve
closed
equipment shutoff valve
2. Control knob not in PILOT 2. Turn control knob to PILOT
position position
3. Control knob not pressed in 3. Press in control knob while
while in PILOT position in PILOT position
4. Air in gas lines when in- 4. Continue holding down
stalled
control knob. Repeat ignit-
ing operation until air is
removed
5. Depleted gas supply (pro- 5. Contact local propane/LP
pane/LP only)
gas company
6. ODS/pilot is clogged
6. Clean ODS/pilot (see
Cleaning and Maintenance,
page 23) or replace ODS/
pilot assembly
7. Gas regulator setting is not 7. Replace gas regulator
correct
113097-01L
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TROUbLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame 1. Control knob not fully 1. Press in control knob fully
goes out when control knob
pressed in
is released
2. Control knob not pressed in 2. After ODS/pilot lights, keep
long enough
control knob pressed in 30
seconds
3. Equipment shutoff valve not 3. Fully open equipment shut-
fully open off valve
4. Pilot flame not touching 4. A) Contact local propane/
thermocouple, which al-
lows thermocouple to cool,
causing pilot flame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
LP or natural gas com-
pany
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 23) or replace ODS/
pilot assembly
5. Thermocouple connection 5. Hand tighten until snug,
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
Burner does light after ODS/ 1. Burner orifice clogged
pilot is lit
1. Clean burner (see Cleaning
and Maintenance, page 23)
or replace burner orifice
2. Inlet gas pressure is too 2. Contact local propane/LP
low or natural gas company
Delayed ignition of burner
1. Manifold pressure is too 1. Contact local propane/LP
low
or natural gas company
2. Clean burner (see Cleaning
and Maintenance, page 23)
or replace burner orifice
2. Burner orifice clogged
Burner backfiring during 1. Burner orifice is clogged or 1. Clean burner (see Cleaning
combustion
damaged
and Maintenance, page 23)
or replace burner orifice
2. Damaged burner
3. Gas regulator defective
2. Replace damaged burner
3. Replace gas regulator
Slight smoke or odor during 1. Not enough air
initial operation
1. Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, page 23)
2. Gas regulator defective
2. Replace gas regulator
3. Residues from manufac- 3. Problem will stop after a few
turing processes and logs
curing
hours of operation
26
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TROUbLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Moisture/condensation no- 1. Not enough combustion/ 1. Refer to Air for Combustion
ticed on windows
ventilation air
and Ventilation require-
ments (page 6)
Heater produces a whistling 1. Turning control knob to HI 1. Turn control knob to LO or
noise when burner is lit
or position 5 when burner is
cold
position 1 and let warm up
for a minute
2. Air in gas line
2. Operate burner until air is
removed from line. Have
gas line checked by local
propane/LP or natural gas
company
3. Air passageways on heater 3. Observe minimum installation
blocked clearances (see page 9)
4. Dirty or partially clogged 4. Clean burner (see Cleaning
burner orifice
and Maintenance, page 23)
or replace burner orifice
White powder residue form- 1. When heated, vapors from 1. Turn heater off when us-
ing within burner box or on
adjacent walls or furniture
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
ing furniture polish, wax,
carpet cleaners or similar
products
Heater produces a clicking/ 1. Metal expanding while 1. This is normal with most
ticking noise just after burner
is lit or shut off
heating or contracting while
cooling
heaters. If noise is exces-
sive, contact qualified ser-
vice person
113097-01L
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TROUbLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Heater produces unwanted 1. Heater burning vapors from 1. Open window and venti-
odors
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement above)
late room. Stop using odor
causing products while
heater is running
2. Gas leak. See Warning 2. Locate and correct all leaks
statement above
(see Checking Gas Con-
nections, page 15)
Heater shuts off in use 1. Not enough fresh air is avail- 1. Open window and/or door
(ODSoperates)temperature
able
for ventilation
drops to a lower than ideal 2. Low line pressure
level before log set comes
2. Contact local propane/LP
or natural gas company
back on
3. ODS/pilot is partially 3. Clean ODS/pilot (see
clogged
Cleaning and Maintenance,
page 23)
Gas odor even when control 1. Gas leak. See Warning 1. Locate and correct all leaks
knob is in OFF position
statement above
(see Checking Gas Con-
nections, page 15)
2. Control valve defective
2. Replace control valve
Gas odor during combustion 1. Foreign matter between 1. Take apart gas tubing and
control valve and burner remove foreign matter
2. Gas leak. See Warning 2. Locate and correct all leaks
statement above
(see Checking Gas Con-
nections, page 15)
Logs set cycles to pilot, but 1. Thermostat sensing bulb 1. Reposition thermostat
room
needs to be repositioned
sensing bulb (see Optional
Positioning of Thermostat
Sensing Bulb, beginning on
page 29
28
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OPTIONAL POSITIONING OF THERMOSTAT SENSING bULb
FOR MASONRY AND FACTORY-
BUILT METAL FIREPLACE
If your log set cycles to pilot, but the room
temperature drops to a lower than ideal
comfort level before the log set comes back
on, you may want to reposition the thermostat
sensing bulb.
Figure 38 - Adhesive-backed Mounting Clip
Thermostat Screw
Capillary
Thethermostatsensingbulbislocatednearthe
gas valve assembly on the mounting bracket.
This location allows the thermostat to keep the
room temperature at an ideal comfort level for
most fireplace applications. For positioning
the thermostat sensing bulb elsewhere, an
adhesive-backed mounting clip is available.
Retaining
Clamp
Tools needed: 1/4" hex driver or socket
Thermostat
Sensing
Bulb
1. Remove logs. Locate the gas valve as-
sembly and thermostat sensing bulb (see
Figure 37).
Figure 39 - Removing Thermostat
Sensing Bulb
2. With 1/4" hex driver or socket, loosen the
thermostat screw. Carefully slide the ther-
mostat sensing bulb out of the retaining
clamp (see Figure 39).
Thermostat
Sensing Bulb
Note: Do not remove the screw. Make sure
you tighten the screw after removing the
thermostat sensing bulb.
Adhesive-backed
Mounting Clip
IMPORTANT: Do not force or bend the
thermostat sensing bulb or capillary.
Figure 40 - Locating Thermostat Sensing
Bulb on Masonry Fireplace
3. Thethermostatsensingbulbmaybelocated
to the lower right front side of fireplace.
Determine location of sensing bulb, but do
not mount sensing bulb until step 4. If you
have a masonry fireplace, see Figure 40
for location. If you have a factory-built
metal fireplace, see Figure 41 for location.
If your fireplace has glass doors, position
sensing bulb directly behind door gap on
right bottom side (see Figure 42).
Thermostat
Sensing Bulb
Adhesive-
backed
Mounting Clip
4. The mounting clip must be a minimum
of 3" from bottom of fireplace to prevent
crimping of capillary. Once you have
decided on a location, clean the area
Figure 41 - Locating Thermostat Sensing
Bulb on Factory-built Metal Fireplace
Thermostat
Sensing Bulb
Adhesive-backed
Mounting Clip
Gas Valve
Assembly
Glass Doors
Mounting
Bracket
Thermostat
Sensing
Bulb
Figure 42 - Installing Thermostat Sensing
Bulb Behind Glass Doors
Figure 37 - Location of Gas Valve
Assembly and Thermostat Sensing Bulb
113097-01L
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OPTIONAL POSITIONING OF THERMOSTAT SENSING
bULb Continued
thoroughly. Remove the paper backing
Thermostat
from the adhesive on back of mounting
clip. Press the clip into the new location
so that the thermostat sensing bulb will
be positioned vertically with the capillary
at the bottom (see Figure 43). Slide the
thermostat sensing bulb into the clip.
Sensing Bulb
Adhesive-backed
Mounting Clip
Capillary
Do Not Crimp
Capillary
IMPORTANT: Do not crimp capillary.
Figure 43 - Positioning the Thermostat
Sensing Bulb in the Vertical Position
with the Capillary at the Bottom
SPECIFICATIONS
DUAL BURNER BILTMORE SPLIT OAK MODELS
CCL3018PTA
CCL3018NTA
• 16,000/30,000 Btu/hr (Variable)
• Gas Type: Propane/LP
• Ignition: Piezo
• 16,000/30,000 Btu/hr (Variable)
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C. Minimum* 11" W.C.
Maximum 10.5" W.C. Minimum* 5" W.C.
CCL3924PTA
CCL3924NTA
• 20,000/39,000 Btu/hr (Variable)
• 20,000/39,000 Btu/hr (Variable)
• Gas Type: Propane/LP
• Ignition: Piezo
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C. Minimum* 11" W.C.
Maximum 10.5" W.C. Minimum* 5" W.C.
* For the purpose of input adjustment
SINGLE BURNER SEASONAL OAK MODELS
CRL2718PA
CRL2718NA
• 16,000/27,000 Btu/hr (Variable)
• Gas Type: Propane/LP
• Ignition: Piezo
• 16,000/27,000 Btu/hr (Variable)
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C. Minimum* 11" W.C.
Maximum 10.5" W.C. Minimum* 5" W.C.
CRL3124PA
CRL3124NA
• 16,000/31,500 Btu/hr (Variable)
• 16,000/31,500 Btu/hr (Variable)
• Gas Type: Propane/LP
• Ignition: Piezo
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C. Minimum* 11" W.C.
Maximum 10.5" W.C. Minimum* 5" W.C.*
For the purpose of input adjustment
30
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113097-01L
ACCESSORIES
Purchase these accessories from your
local dealer. If they can not supply these
accessories, either contact your nearest
Parts Central or call DESA Heating, LLC at
1-866-672-6040 for information. You can also
write to the address listed on the back page
of this manual.
FIREPLACE HOOD
DAMPER CLAMP - GA6080
GA6050 (Black)
GA6052 (Brass)
Permanently opens chimney flue damper
for vented operation. Can be used only with
non-thermostat accessories.
GA6053 (Antique Brass)
For all models. Helps deflect heat away from
mantel or wall above fireplace.
LAVA ROCK - GA6060
For all models. Order when additional rock
is desired.
PARTS CENTRAL
These Parts Centrals are privately owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.
Those Heater Guys
255 E. Stowell Street
Upland, CA 91786
909-928-3011
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911
Tool & Equipment, Co.
5 Manila Ave
Hamden, CT 06514
1-800-397-7553
203-248-7553
East Coast Energy Products
10 East Route 36
W. Long Branch, NJ 07764
732-870-8809
1-800-755-8809
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
21st Century
219-462-7441
1-888-619-7060
2950 Fretz Valley Road
Perkasie, PA 18944
215-795-0400
800-325-4828
FBD
Laporte’s Parts & Service
2444 N. 5th Street
Hartsville, SC 29550
843-332-0191
1349 Adams Street
Bowling Green, KY 42103
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Master Parts Dist.
1251 Mound Ave. NW
Grand Rapids, MI 49504
616-791-0505
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
1-800-446-1446
Fax: 616-791-8270
113097-01L
31
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PARTS
THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS
CCL3018PTA, CCL3018NTA, CCL3924PTA AND CCL3924NTA
Peg positions
vary according
to model.
2
5
1
4
22
20
14
24
21
13
7
6
12
15
7
25
11
16
10
8
23
17
23
23
18
9
21
19
23
32
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113097-01L
PARTS
THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 35 of this manual
KEY
NO. PART NO.
DESCRIPTION
QTY.
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
12
2
1
2
3
4
5
111340-02 Front Log (#1)
111340-03 Front Log (#1)
111341-02 Middle Log (#2)
111341-03 Middle Log (#2)
111342-02 Back Log (#3)
111342-03 Back Log (#3)
111343-02 Left Back Crossover Log (#4)
111343-03 Left Back Crossover Log (#4)
111344-01 Left Top Crossover Log (#5)
111344-02 Left Top Crossover Log (#5)
111345-02 Right Bottom Crossover Log (#6)
099211-01 Hex Screw, 10-16 x 2.50
102844-01 Lower Bracket
•
•
•
•
•
•
•
•
•
•
6
7
8
•
•
•
•
•
•
•
•
•
•
102844-02 Lower Bracket
•
•
•
•
•
9
**
Painted Base Assembly
•
•
•
10 098867-10 Gas Regulator
098867-14 Gas Regulator
11 102810-03 Inlet Tube
•
•
•
•
•
•
•
•
•
12 102983-05 Outlet Burner Tube
102983-06 Outlet Burner Tube
13 099056-16 Burner Orifice Injector
099056-17 Burner Orifice Injector
099056-19 Burner Orifice Injector
099056-26 Burner Orifice Injector
14 111124-01 Burner Retainer Spring
15 102772-01 Burner
•
•
•
•
•
•
•
•
•
•
•
•
•
102980-01 Burner
16 101329-19 Thermostat Gas Valve Assembly
101329-20 Thermostat Gas Valve Assembly
101329-21 Thermostat Gas Valve Assembly
101329-22 Thermostat Gas Valve Assembly
17 102979-01 Thermostat Bracket
102979-02 Thermostat Bracket
18 098544-01 Thermostat Clip
19 102445-01 Piezo Ignitor
20 099387-09 Pilot Tube
21 098271-10 Ignitor Cable
22 PP224
23 M11084-38 Hex Screw, #8-18 x 0.38
24 098249-01 Nut, M5
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
ODS Pilot
PARTS AVAILABLE — NOT SHOWN
100563-01 Warning Plate
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
1
1
1
1
1
1
101054-01 Lighting Instructions Plate
100565-01 Warning Plate Fastener
100639-01 Caution Decal
101137-02 Hardware Kit
GA6060
Lava Rock
** Not a field replaceable part.
113097-01L
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33
PARTS
VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS
CRL2718PA, CRL2718NA, CRL3124PA AND CRL3124NA
3B
3A
1
2
20
18
17
19
10
11
12
9
8
7
5
6
6
4
13
18
21
6
19
16
14
15
34
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PARTS
VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts, below.
PART NUMBER
NO. CRL2718PA CRL2718NA CRL3124PA CRL3124NA DESCRIPTION
KEY
QTY.
1
1
1
2
113551-01 113551-01 113551-02 113551-02 Back Log (#1)
113552-01 113552-01 113552-02 113552-02 Front Log (#2)
3A 113553-01 113553-01 113553-01 113553-01 Left Crossover Log (#3A)
3B 113554-01 113554-01 113554-01 113554-01 Right Crossover Log (#3B)
1
1
4
5
6
7
8
9
**
**
**
**
Painted Base Assy
1
1
8
1
1
1
102844-01 102844-01 102844-01 102844-01 Lower Bracket
M11084-38 M11084-38 M11084-38 M11084-38 Screw, Hex Head (#8-18 x 0.38)
098867-10 098867-14 098867-10 098867-14 Gas Regulator
111331-04 111331-04 111331-04 111331-04 Outlet Burner Tube
102798-01 102798-01 102798-01 102798-01 Inlet Tube
10 099056-21 099056-20 099056-19 099056-18 Burner Orifice Injector
11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring
12 102963-02 102963-02 102773-03 102773-03 Burner
1
1
1
13 119583-01 102568-07 119583-01 102568-07 Control Valve
14 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut
15 098354-01 098354-01 098354-01 098354-01 Control Knob
16 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor
17 098249-01 098249-01 098249-01 098249-01 Nut, M5
18 099387-08 099387-08 099387-08 099387-08 Pilot Tube
19 098271-10 098271-10 098271-10 098271-10 Ignitor Cable
1
1
1
1
2
1
1
20 PP224
21 PP229
PP224
PP229
PP224
PP229
PP224
PP229
ODS Pilot
Hex Head Plug, 1/8" NPT
1
1
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 Warning Plate
101055-02 101055-02 101055-02 101055-02 Lighting Instructions Plate
100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener
100639-01 100639-01 100639-01 100639-01 Caution Decal
101449-04 101449-04 101449-04 101449-04 Control Position Decal
101137-02 101137-02 101137-02 101137-02 Hardware Kit
1
1
1
1
1
1
1
GA6060
GA6060
GA6060
GA6060
Lava Rock
** Not a field replaceable part.
REPLACEMENT PARTS
Note: Use only original replacement parts. Usually, we will ask you to return the part to
This will protect your warranty coverage for the factory.
parts replaced under warranty.
PARTS NOT UNDER WARRANTY
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
Contact authorized dealers of this product. If If they can’t supply original replacement
they can’t supply original replacement part(s), part(s), either contact your nearest Parts
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have ready:
• your name
Central (see page 31) or call DESA Heating,
LLC at 1-866-672-6040 for referral informa-
tion. A list of authorized dealers can be found
by visiting www.desatech.com.
• your address
When calling DESA Heating, LLC, have ready:
• model and serial numbers of your heater
• the replacement part number
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
113097-01L
35
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WARRANTy
kEEP THIS WARRANTy
Model (located on product or identification tag)_____________________________
Serial No. (located on product or identification tag)__________________________
Date Purchased __________________________
Keep receipt for warranty verification.
DESA HEATING, LLC LIMITED WARRANTIES
New Products
Standard Warranty: DESA Heating, LLC warrants this new product and any parts thereof to be free from
defects in material and workmanship for a period of one (1) year from the date of first purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from
the date of first purchase.
Factory Reconditioned Products
Limited Warranty: DESA Heating, LLC warrants factory reconditioned products and any parts thereof
to be free from defects in material and workmanship for 30 days from the date of first purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under
this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer,
and only when installed by a qualified installer in accordance with all local codes and instructions furnished
with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and
an allowance for labor when provided by a DESA Heating, LLC Authorized Service Center or a provider
approved by DESAHeating, LLC. Warranty parts must be obtained through authorized dealers of this prod-
uct and/or DESA Heating, LLC who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty
repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the
responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents,
improper installation, lack of proper maintenance, tampering, or alteration(s).
This is DESAHeating, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any
and all implied warranties, including warranties of merchantability and fitness for a particular purpose to one
(1) year on new products and 30 days on factory reconditioned products from the date of first purchase.
DESA Heating, LLC makes no other warranties regarding this product.
DESA Heating, LLC’s liability is limited to the purchase price of the product, and DESA Heating, LLC shall
not be liable for any other damages whatsoever under any circumstances including indirect, incidental, or
consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
DESA Heating, LLC
2701 Industrial Drive
113097-01
Rev. L
09/08
Bowling Green, KY 42101
1-866-672-6040
113097 01
NOT A UPC
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