Dell Server 4350 User Manual

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Use the following safety guidelines to help protect your computer system from poten-  
tial damage and to ensure your own personal safety.  
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As you use your computer system, observe the following safety guidelines:  
Be sure your monitor and attached peripherals are electrically rated to operate  
with the AC power available in your location.  
To help prevent electric shock, plug the computer and peripheral power cables  
into properly grounded power sources. These cables are equipped with  
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or  
remove the grounding prong from a cable. If you must use an extension cable,  
use a three-wire cable with properly grounded plugs.  
To help protect your computer system from sudden, transient increases and  
decreases in electrical power, use a surge suppressor, line conditioner, or un-  
interruptible power supply (UPS).  
Be sure nothing rests on your computer systems cables and that the cables are  
not located where they can be stepped on or tripped over.  
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Do not spill food or liquids on your computer.  
Do not push any objects into the openings of your computer. Doing so can cause  
fire or electric shock by shorting out interior components.  
Keep your computer away from radiators and heat sources. Also, do not block  
cooling vents. Avoid placing loose papers underneath your computer; do not  
place your computer in a closed-in wall unit or on a rug.  
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For comfort and efficiency, observe the following ergonomic guidelines when setting  
up and using your computer system:  
Position your system so that the monitor and keyboard are directly in front of you  
as you work. Special shelves are available (from Dell and other sources) to help  
you correctly position your keyboard.  
Set the monitor at a comfortable viewing distance (usually 510 to 610 millimeters  
[20 to 24 inches] from your eyes).  
Make sure the monitor screen is at eye level or slightly lower when you are sitting  
in front of the monitor.  
Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting  
around you (such as overhead lights, desk lamps, and the curtains or blinds on  
nearby windows) to minimize reflections and glare on the monitor screen.  
Use a chair that provides good lower back support.  
Keep your forearms horizontal with your wrists in a neutral, comfortable position  
while using the keyboard or mouse.  
Always leave space to rest your hands while using the keyboard or mouse.  
Let your upper arms hang naturally at your sides.  
Sit erect, with your feet resting on the floor and your thighs level.  
When sitting, make sure the weight of your legs is on your feet and not on the  
front of your chair seat. Adjust your chairs height or use a footrest, if necessary,  
to maintain proper posture.  
Vary your work activities. Try to organize your work so that you do not have to  
type for extended periods of time. When you stop typing, try to do things that  
use both hands.  
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When you disconnect a cable from your system, pull on its connector or on its strain-  
relief loop, not on the cable itself. Some cables have a connector with locking tabs; if  
you are disconnecting this type of cable, press in on the locking tabs before discon-  
necting the cable. As you pull connectors apart, keep them evenly aligned to avoid  
bending any connector pins. Also, before you connect a cable, make sure both con-  
nectors are correctly oriented and aligned.  
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Static electricity can harm delicate components inside your computer. To prevent  
static damage, discharge static electricity from your body before you touch any of  
your computers electronic components, such as the microprocessor. You can do so  
by touching an unpainted metal surface on the computer chassis.  
As you continue to work inside the computer, periodically touch an unpainted metal  
surface to remove any static charge your body may have accumulated.  
You can also take the following steps to prevent damage from electrostatic discharge  
(ESD):  
When unpacking a static-sensitive component from its shipping carton, do not  
remove the component from the antistatic packing material until you are ready to  
install the component in your computer. Just before unwrapping the antistatic  
packaging, be sure to discharge static electricity from your body.  
When transporting a sensitive component, first place it in an antistatic container  
or packaging.  
Handle all sensitive components in a static-safe area. If possible, use antistatic  
floor pads and workbench pads.  
The following caution may appear throughout this document to remind you of these  
precautions:  
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This guide is intended for anyone who uses the Dell PowerEdge 4350 computer sys-  
tem. The guide can be used by both first-time and experienced computer users who  
want to learn about the features and operation of the systems or who want to  
upgrade their systems. The chapters and appendixes are summarized as follows:  
Everyone should read Chapter 1, “Introduction,” for an overview of the system  
features, a description of the controls and indicators on the front panel, and a  
general discussion of connecting external devices to the back panel of the  
system.  
Users who want to use the utilities, the diagnostics, orthe online documentation,  
or who want to install drivers for their operating system, should read Chapter 2,  
“Using the Dell OpenManage Server Assistant CD.”  
Everyone should read the first few sections of Chapter 3, “Installing and Config-  
uring SCSI Drivers,” to find out which small computer system interface (SCSI)  
device drivers (if any) are required for a particular system configuration. Users  
who need to install and configure particular SCSI device drivers should then read  
the appropriate section for their operating system.  
Everyone should read the first several sections of Chapter 4, “Using the System  
Setup Program,” to become familiar with this important program. Only users  
who want to make configuration changes to their system or who want to use the  
password features need to read the rest of Chapter 4.  
Everyone should read Chapter 5, “Using the Resource Configuration Utility,”  
whenever a Peripheral Component Interconnect (PCI) expansion card is added,  
removed, or repositioned in the computer, or when the settings for one of the  
built-in devices is changed.  
Appendix A, “Technical Specifications,” summarizes the technical specifications  
of the PowerEdge 4350.  
Appendix B, “I/O Ports and Connectors,” provides specific information about the  
ports and connectors on the back panel of the PowerEdge 4350.  
Appendix C, “Maintaining the System,” describes preventive maintenance pro-  
cedures that you should perform regularly to keep the system in top operating  
condition.  
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Appendix D, “Regulatory Notices,” is for users who are interested in which regu-  
latory agencies have tested and approved the Dell PowerEdge 4350 systems.  
Appendix E, “Warranty, Return Policy, and Year 2000 Statement of Compliance,”  
describes the warranty and return policy for Dell PowerEdge 4350 systems. It  
also provides information about year 2000 compliance of Dell-branded hardware  
products.  
The Glossary provides definitions of terms, acronyms, and abbreviations used in  
this guide.  
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Dell Computer Corporation (“Dell”) manufactures its hardware products from parts  
and components that are new or equivalent to new in accordance with industry-  
standard practices. For information about the Dell warranty for your system, see  
Appendix E, “Warranty, Return Policy, and Year 2000 Statement of Compliance.”  
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Users Guide  
In addition to this , the following documentation is included with your  
system:  
Installation and Troubleshooting Guide  
provides instructions for installing sys-  
The  
tem hardware and includes troubleshooting and diagnostic procedures for testing  
your computer system.  
HP OpenView Network Node Manager Special Edition  
Users Guide  
With Dell  
The  
OpenManage HIP  
x.x  
describes the alert messages issued by the  
x.x  
server management software.  
You may also have one or more of the following documents:  
Operating system documentation is included with the system if you ordered the  
operating system software from Dell. This documentation describes how to  
install (if necessary), configure, and use the operating system software.  
Documentation is included with any options you purchase separately from the  
system. This documentation includes information that you need to configure and  
install these options in your Dell computer.  
Technical information files—sometimes called “readme” files—may be installed  
on the hard-disk drive to provide last-minute updates about technical changes to  
the system or advanced technical reference material intended for experienced  
users or technicians.  
NOTE: Documentation updates are sometimes included with your system to describe  
changes to your system or software. Always read these updates consulting  
any other documentation because the updates often contain the latest information.  
before  
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The following subsections list notational conventions used in this document.  
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Throughout this guide, blocks of text may be accompanied by an icon and printed in  
bold type or in italic type. These blocks are notes, cautions, and warnings, and they  
are used as follows:  
NOTE: A NOTE indicates important information that helps you make better use of  
your system.  
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Some warnings may appear in alternate formats and may be unaccompanied by an  
icon. In such cases, the specific presentation of the warning is mandated by regula-  
tory authority.  
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The following list defines (where appropriate) and illustrates typographical conven-  
tions used as visual cues for specific elements of text throughout this document:  
Interface components  
are window titles, button and icon names, menu names  
and selections, and other options that appear on the monitor screen or display.  
They are presented in bold.  
Example: Click OK.  
Keycaps  
are labels that appear on the keys on a keyboard. They are enclosed in  
angle brackets.  
Example: <Enter>  
Key combinations  
are series of keys to be pressed simultaneously (unless other-  
wise indicated) to perform a single function.  
Example: <Ctrl><Alt><Del>  
Commands  
presented in lowercase bold are for reference purposes only and are  
not intended to be typed when referenced.  
Example: “Use the format command to. . . .”  
In contrast, commands presented in the Courier Newfont are a part of an instruc-  
tion and intended to be typed.  
Example: “Type IRUPDWꢀDꢁ to format the diskette in drive A.”  
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Filenames  
directory names  
are presented in lowercase bold.  
and  
Example: autoexec.bat and c:\windows  
Syntax lines  
consist of a command and all its possible parameters. Commands  
are presented in lowercase bold; variable parameters (those for which you sub-  
stitute a value) are presented in lowercase italics; constant parameters are  
presented in lowercase bold. The brackets indicate items that are optional.  
drive path filename  
:] [ [/p]  
Example: del [  
]
Command lines  
consist of a command and may include one or more of the com-  
mands possible parameters. Command lines are presented in the Courier New  
font.  
Example: GHOꢀFꢁ?P\ILOHꢂGRF  
Screen text  
is a message or text that you are instructed to type as part of a com-  
command line)  
. Screen text is presented in the Courier  
mand (referred to as a  
New font.  
Example: The following message appears on your screen:  
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Example: “Type PGꢀFꢁ?GRV, and then press <Enter>.”  
Variables  
are symbols for which you substitute a value. They are presented in  
italics.  
x x  
Example: DIMM (where represents the DIMM socket designation)  
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System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4  
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4  
Connecting External Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7  
Preventing Unauthorized Access Inside the System . . . . . . . . . . . . . . . . . . . . . . . 1-7  
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7  
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Booting From the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Navigating the CD Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Using the CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2  
Utility Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2  
Running System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Video Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Installing Video Drivers for Supported Windows NT Server 4.0  
Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
Asset Tag Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6  
Using the Asset Tag Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6  
Assigning and Deleting an Asset Tag Number . . . . . . . . . . . . . . . . . . . 2-6  
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Dell-Installed Windows NT Server 4.0 or IntranetWare 4.11. . . . . . . . . . . . . . . . . . 3-1  
Customer-Installed Windows NT Server 4.0 or IntranetWare 4.11. . . . . . . . . . . . . 3-1  
The SCSISelect Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
Starting the SCSISelect Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
Using SCSISelect Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
Configure/View Host Adapter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
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SCSI Disk Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
Exiting SCSISelect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
SCSISelect Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
SCSI Bus Interface Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
Boot Device Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
SCSI Device/Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
Advanced Host Adapter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7  
Installation for Supported Windows NT Server Operating Systems. . . . . . . . . . . . 3-9  
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9  
Installing SCSI Drivers During Windows NT Installation . . . . . . . . . . . . . . . . 3-10  
Removing a Host Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Swapping a Host Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12  
Troubleshooting for Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13  
Installation for Novell IntranetWare 4.11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13  
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14  
Creating the IntranetWare 4.11 Driver Diskettes. . . . . . . . . . . . . . . . . . . . . . 3-15  
Preparing the Hard-Disk Drive for IntranetWare Installation . . . . . . . . . . . . . 3-15  
Installing SCSI Drivers During IntranetWare 4.11 Installation . . . . . . . . . . . . 3-16  
Installing the Dell-Supplied Novell Patches and Support Pack 5 . . . . . . . . . . 3-19  
Dell-Provided IntranetWare 4.11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20  
IntranetWare 4.11 From Sources Other Than Dell. . . . . . . . . . . . . . . . . 3-20  
Installing SMP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21  
Using VWDUWXSꢅQFI and DXWRH[HFꢅQFI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21  
Using Drives Tested and Approved for IntranetWare . . . . . . . . . . . . . . . . . . 3-22  
Setting Up a CD-ROM Drive With IntranetWare 4.11 . . . . . . . . . . . . . . 3-23  
Optimizing Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23  
Troubleshooting for IntranetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23  
Non–Host-Adapter-Specific Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
Host-Adapter-Specific Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
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Entering the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2  
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2  
Using the System Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3  
System Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5  
Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5  
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5  
Diskette Drive A and Diskette Drive B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5  
Reserved Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
CPU Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
Num Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
Processor 1 and Processor 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
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Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
System Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7  
Keyboard Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7  
Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7  
Diskette First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7  
Hard Disk Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7  
Scan Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8  
System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8  
Password Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8  
Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
Serial Port 1 and Serial Port 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
Parallel Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10  
Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10  
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10  
Primary SCSI and Secondary SCSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10  
System Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10  
Using the System Password Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11  
Assigning a System Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11  
Using Your System Password to Secure Your System . . . . . . . . . . . . . . . . . 4-13  
Deleting or Changing an Existing System Password . . . . . . . . . . . . . . . . . . 4-14  
Using the Setup Password Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14  
Assigning a Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15  
Operating With a Setup Password Enabled. . . . . . . . . . . . . . . . . . . . . . . . . . 4-15  
Deleting or Changing an Existing Setup Password . . . . . . . . . . . . . . . . . . . . 4-15  
Disabling a Forgotten Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16  
Responding to Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16  
&KDSWHUꢀꢈ  
8VLQJꢀWKHꢀ5HVRXUFHꢀ&RQILJXUDWLRQꢀ8WLOLW\ꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀ ꢈꢄꢂ  
Configuring ISA and PCI Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1  
How to Run the RCU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
When to Run the RCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Making Selections in the RCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Using Online Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Starting the RCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3  
Learn About Configuring Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3  
Configure Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4  
Step 1: Important Resource Configuration Information . . . . . . . . . . . . . . 5-4  
Step 2: Add or Remove Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4  
Step 3: View or Edit Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4  
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Step 4: Examine Switches or Print Report . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Step 5: Save and Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Set Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Set Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Maintain Resource Configuration Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Exit From This Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Lock/Unlock Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
View Additional System Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
Set Verification Mode Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
Maintain SCI Files Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8  
Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8  
Removing a Card that Conflicts With the Card You Just Installed. . . . . . . . . . 5-9  
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,ꢉ2ꢀ3RUWVꢀDQGꢀ&RQQHFWRUVꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃ%ꢄꢂ  
Serial and Parallel Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1  
Adding an Expansion Card Containing Serial or Parallel Ports . . . . . . . . . . . . B-2  
Serial Port Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3  
Parallel Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4  
Keyboard and Mouse Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5  
Keyboard Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6  
Mouse Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6  
Video Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7  
Server-Management Bus Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9  
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Data Preservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1  
Scheduling Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1  
Backup Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1  
Recovering Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2  
Cleaning System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2  
Recommended Tools and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3  
Cleaning the System, Monitor, and Keyboard Exteriors . . . . . . . . . . . . . . . . . C-3  
Cleaning Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4  
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4  
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4  
Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5  
Altitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5  
Dust and Particles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5  
Corrosion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6  
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ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6  
Electromagnetic and Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . C-6  
Magnetism. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7  
Shock and Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7  
Power Source Interruptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8  
Power Protection Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9  
Surge Protectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9  
Line Conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9  
Uninterruptible Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9  
$SSHQGL[ꢀ'  
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FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2  
Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3  
IC Notice (Canada Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3  
CE Notice (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4  
EN 55022 Compliance (Czech Republic Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4  
VCCI Notice (Japan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4  
Class A ITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-5  
Class B ITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-5  
MOC Notice (South Korea Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-6  
Class A Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-6  
Class B Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-6  
Polish Center for Testing and Certification Notice. . . . . . . . . . . . . . . . . . . . . . . . . . D-7  
8ZNBHBOJBꢀ1PMTLJFHPꢀ$FOUSVNꢀ#BEBËꢀJꢀ$FSUZGJLBDKJ . . . . . . . . . . . . . . . . . . . . . . . D-7  
1P[PTUBFꢀJOTUSVLDKFꢀCF[QJFD[FËTUXB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7  
NOM Information (Mexico Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8  
Información para NOM (únicamente para México) . . . . . . . . . . . . . . . . . . . . . . . . . D-9  
BCIQ Notice (Taiwan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-9  
$SSHQGL[ꢀ(  
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6WDWHPHQWꢀRIꢀ&RPSOLDQFHꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃꢀꢃ(ꢄꢂ  
Limited Three-Year Warranty (U.S. and Canada Only). . . . . . . . . . . . . . . . . . . . . . . E-1  
Coverage During Year One. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1  
Coverage During Years Two and Three . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2  
General Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2  
“Total Satisfaction” Return Policy (U.S. and Canada Only). . . . . . . . . . . . . . . . . . . E-3  
Year 2000 Statement of Compliance for Dell-Branded Hardware Products . . . . . . E-4  
Previous Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4  
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-5  
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-5  
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*ORVVDU\  
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Figure 1-1. Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4  
Figure 1-2. Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
Figure 1-3. Hot-Pluggable Hard-Disk Drive Indicators . . . . . . . . . . . . . . . . . . . . . 1-6  
Figure 4-1. System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4  
Figure 5-1. View or Edit Details Screen (Example) . . . . . . . . . . . . . . . . . . . . . . 5-5  
Figure B-1. I/O Ports and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2  
Figure B-2. Pin Numbers for the Serial Port Connectors . . . . . . . . . . . . . . . . . . B-3  
Figure B-3. Pin Numbers for the Parallel Port Connector. . . . . . . . . . . . . . . . . . . B-4  
Figure B-4. Pin Numbers for the Keyboard Connector. . . . . . . . . . . . . . . . . . . . . B-6  
Figure B-5. Pin Numbers for the Mouse Connector . . . . . . . . . . . . . . . . . . . . . . B-6  
Figure B-6. Pin Numbers for the Video Connector. . . . . . . . . . . . . . . . . . . . . . . . B-7  
Figure B-7. Pin Numbers for the Server-Management Bus Connectors . . . . . . . B-9  
Figure D-1. VCCI Class A ITE Regulatory Mark . . . . . . . . . . . . . . . . . . . . . . . . . . D-5  
Figure D-2. VCCI Class B ITE Regulatory Mark . . . . . . . . . . . . . . . . . . . . . . . . . . D-5  
Figure D-3. MOC Class A Regulatory Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6  
Figure D-4. MOC Class B Regulatory Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7  
7DEOHV  
Table 2-1.  
Table 2-2.  
Table 3-1.  
Table 4-1.  
Table A-1.  
Table B-1.  
Table B-2.  
Table B-3.  
Table B-4.  
Table B-5.  
Table B-6.  
Utility Partition Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Asset Tag Command-Line Options . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
SCSI Controller Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
System-Setup Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3  
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1  
Pin Assignments for the Serial Port Connectors. . . . . . . . . . . . . . . . B-4  
Pin Assignments for the Parallel Port Connector . . . . . . . . . . . . . . B-5  
Pin Assignments for the Keyboard Connector . . . . . . . . . . . . . . . . . B-6  
Pin Assignments for the Mouse Connector . . . . . . . . . . . . . . . . . . . B-7  
Pin Assignments for the Video Connector . . . . . . . . . . . . . . . . . . . . B-8  
Pin Assignments for the Server-Management Bus Connectors . . . . B-9  
xviii  
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®
®
®
®
The Dell PowerEdge 4350, which features Intel Pentium II processors, is a  
feature-rich, enterprise-class server that offers the highest performance, availability,  
scalability, manageability, and investment protection features in an industry-leading,  
rack-dense form factor. The PowerEdge 4350 provides a robust, reliable, rack-  
optimized platform on which large corporate customers can deploy their  
mission-critical applications.  
This chapter describes the major hardware and software features of the computer  
system, provides information about the indicators and controls on the systems front  
panel, and discusses connecting external devices to the system.  
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The PowerEdge 4350 systems offer the following major features:  
One or two Intel Pentium II microprocessors with an internal operating frequency  
of 350, 400, or 450 megahertz (MHz) and an external bus speed of 100 MHz.  
The Pentium II microprocessor includes MMX technology designed to handle  
complex multimedia and communications software. This microprocessor incorpo-  
rates new instructions and data types as well as a technique calledsingle  
instruction, multiple data (SIMD) that allows the microprocessor to process multi-  
ple data elements in parallel, thereby improving overall system performance.  
A secondary (L2) cache of 512 kilobytes (KB) of static random-access memory  
(SRAM) is included within the single-edge contact (SEC) cartridge that contains  
the microprocessor. Math coprocessor functionality is internal to the  
microprocessor.  
Support for symmetric multiprocessing (SMP) is available by installing a second  
Pentium II microprocessor. SMP greatly improves overall system performance by  
dividing microprocessor operations among the independent microprocessors. To  
take advantage of this feature, you must use an operating system that supports  
®
®
®
®
multiprocessing, such as Microsoft Windows NT 4.0 or Novell NetWare  
(also known as IntranetWare) 4.11 (and later versions).  
NOTE: If you decide to upgrade your system by installing an additional micro-  
processor, you must order the microprocessor upgrade kit from Dell. Not all  
versions of the Pentium II microprocessor will work properly as an additional  
Introduction 1-1  
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microprocessor. The upgrade kit from Dell contains the correct version of the  
microprocessor for use as an additional microprocessor, as well as instructions  
for performing the upgrade. The second microprocessor must have the same  
internal operating frequency as the first.  
A minimum of 64 MB of system memory, upgradable to a maximum of  
2 gigabytes (GB) by installing combinations of 64- or 128-MB unbuffered synchro-  
nous dynamic random-access memory (SDRAM) indual in-line memory modules  
(DIMMs) or 256- or 512-MB registered SDRAM DIMMs in the 4 DIMM sockets  
on the system board. You cannot mix unbuffered SDRAM and registered SDRAM  
in the system.  
A basic input/output system (BIOS) that resides in flash memory on theIndustry  
Standard Architecture (ISA) bus and can be upgraded if required.  
Up to three hot-pluggable, 1-inch, small computer system interface (SCSI) hard-  
disk drives.  
Two or three 275-watt (W) power supplies. Multiple power supplies require a  
power-supply paralleling board (PSPB) and are hot-pluggable from the PSPB.  
NOTE: A minimum configuration of two power supplies is nonredundant. To  
ensure redundancy, you must use three power supplies.  
Four redundant system cooling fans housed in a single, hot-swappable module.  
The system board includes the following built-in features:  
Six Peripheral Component Interconnect (PCI) and two ISA expansion-card con-  
nectors. PCI slots 1 through 4 are unshared slots; PCI slot 5 is shared with ISA  
slot 5 and PCI slot 6 is shared with ISA slot 6.  
An advanced graphics port (AGP) video subsystem based on the ATI 3D Rage Pro  
super video graphics array (SVGA) video controller. This video subsystem con-  
tains 2 MB of synchronous graphics random-access memory (SGRAM) video  
memory (nonupgradeable). Maximum resolutions are 1280 x 1024 with 256 col-  
ors, noninterlaced. The 1024 x 768 resolution provides 65,536 colors,  
noninterlaced, and the 800 x 600 and 640 x 480 resolutions provide 16.7 million  
colors for true color graphics.  
A National Semiconductor PC87309 super input/output (I/O) controller that con-  
trols the bidirectional parallel port, two serial ports, and the diskette drive in the  
externally accessible front bay.  
The parallel port can be set to operate in the following modes via theParallel  
Mode option in the System Setup program: output-only (AT-compatible) or  
bidirectional (Personal System/2 [PS/2]-compatible).  
One Adaptec AIC-7890 Ultra2/low voltage differential (LVD) SCSI host adapter  
that supports up to three, 1-inch, internal SCSI hard-disk drives via a SCSI back-  
plane board and SCSI hard-disk drive carriers. The SCSI backplane automatically  
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configures SCSI ID numbers and SCSI termination on individual hard-disk drives,  
greatly simplifying drive installation.  
A 1 x 3 SCSI backplane board supports hot-pluggable SCSI hard-disk drive instal-  
lation and removal when used in conjunction with the PowerEdge Expandable  
RAID Controller 2 or the PowerEdge Expandable RAID Controller 2/SC product.  
An Adaptec AIC-7860 Ultra/Narrow SCSI-3 host adapter that supports the  
CD-ROM drive.  
Server management circuitry that monitors operation of the system fans as well  
as critical system voltages and temperatures. The server management circuitry  
works in conjunction with the HP OpenView Network Node Manager Special  
Edition (NNM SE) and the Dell OpenManage™ Hardware Instrumentation Pack-  
age (HIP) software package.  
System board support for the Dell OpenManage Remote Assistant when the  
optional Dell Remote Assistant Card version 2.0 (DRAC 2) is installed, which pro-  
vides additional local and remote server management.  
A PS/2-style keyboard port and a PS/2-compatible mouse port.  
Standard PowerEdge 4350 systems include a 3.5-inch diskette drive in an externally  
accessible bay, a SCSI CD-ROM drive in an externally accessible bay, and a SCSI hard-  
disk drive in slot 0.  
The following software is included with your Dell system:  
Video drivers for displaying many popular applications in high-resolution modes.  
For more information on these drivers, see Chapter 2, “Using the Dell  
OpenManage Server Assistant CD.”  
SCSI device drivers that allow your operating system to communicate with  
devices attached to the built-in SCSI subsystem. For more information on these  
drivers, see Chapter 3, “Installing and Configuring SCSI Drivers.”  
HP OpenView software, including OpenView NNM SE with Dell OpenManage  
HIP, a standards-based management solution that provides concise and in-depth  
views of networked systems, devices, and connections through an intuitive  
graphical interface.  
The System Setup program for quickly viewing and changing the system configu-  
ration information for your system. For more information on this program, see  
Chapter 4, “Using the System Setup Program.”  
The Resource Configuration Utility (RCU), which automatically configures  
installed ISA and PCI expansion cards. For more information, see Chapter 5,  
“Using the Resource Configuration Utility.”  
Enhanced security features available through the System Setup programor the  
RCU, including a user password and a supervisor password.  
Diagnostics for evaluating your systems components and devices. For information  
on using the system diagnostics, see Chapter 2, “Using theDell OpenManage  
Users Guide  
Installation and Troubleshooting Guide  
Server Assistant CD” in this  
Diagnostics,” in your  
or see Chapter 5, “Running the Dell  
.
Introduction 1-3  
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Dell supports the following network operating systems for use on PowerEdge4350  
systems:  
Microsoft Windows NT Server 4.0  
Microsoft Windows NT Server, Enterprise Edition  
Microsoft Windows NT Server 4.0, Terminal Server Edition  
Novell NetWare (also known as IntranetWare) 4.11  
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Figure 1-1 shows the following indicators on the system’s front panel:  
hard-disk drive status indicator  
The is a steady green when the hard-disk drive is  
functioning properly, but blinks amber when a hard-disk drive failure is detected.  
fan/temperature status indicator  
The  
is a steady green when the fan status and  
system temperature are within bounds, but blinks amber when a fan failure is  
detected or temperature is out of bounds.  
power supply output status indicator  
is a steady green when the electrical  
The  
current output of the power supply is normal, but blinks amber if the power  
supply output ceases.  
hard-disk drive  
status indicator  
fan/temperature  
status indicator  
power supply  
output status  
indicator  
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Figure 1-2 shows the following controls and indicators located behind the external  
drive door on the systems front panel:  
power button  
The  
power supply.  
controls the output power delivered to the system board from the  
in the center of the power button lights up when the power  
supply is turned on and the system is receivingdirect current (DC) power.  
power indicator  
The green  
NOTE: The power button is recessed into the system’s front panel to prevent  
accidental turnoff and subsequent loss of valuable data.  
lock access panel  
bezel and  
hard-disk  
drive keylock  
diskette drive  
access indicator  
CD-ROM drive  
diskette drive  
power button  
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Figure 1-3 shows the three indicator lights on each of the SCSI hard-disk drive carriers.  
These indicator lights provide the following information:  
hard-disk drive online indicator  
The green  
receiving power.  
lights up when the hard-disk drive is  
lights up when data is being trans-  
hard-disk drive activity indicator  
The green  
ferred to or from the hard-disk drive.  
hard-disk drive failure indicator  
blinks if a hard-disk drive failure is  
The amber  
detected.  
Dell PowerEdge 4350 Installation and Troubleshooting Guide  
See the  
information.  
for more  
hard-disk drive  
failure indicator  
hard-disk drive  
activity indicator  
hard-disk drive  
online indicator  
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You can connect various external devices, such as a mouse and printer, to the I/O  
ports and connectors on the systems back panel. The system BIOS detects the pres-  
ence of external devices when you boot or reboot your system. When connecting  
external devices to your system, follow these guidelines:  
Check the documentation that accompanied the device for specific installation  
and configuration instructions.  
For example, most devices must be connected to a particular I/O port or connec-  
tor to operate properly. Also, external devices like a mouse or printer usually  
device drivers  
require you to load software files called  
into memory before they will  
work. These software drivers help the system recognize an external device and direct  
its operation. Device drivers of this type are normally included with your operating sys-  
tem software.  
while your system is turned off  
Always attach external devices  
before  
. Then turn on any  
turning on the system unless the documentation for the device  
external devices  
specifies otherwise. (If the system does not seem to recognize the device, try turning  
on the system before turning on the device.)  
For information about enabling, disabling, or configuring I/O ports and connectors, see  
Chapter 4, “Using the System Setup Program,” or Chapter 5, “Using the Resource  
Configuration Utility.” For detailed descriptions and illustrations of each port and con-  
nector on the I/O panel, see Appendix B, “I/O Ports and Connectors.”  
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A keylock behind the lock access panel on the front bezel prevents unauthorized  
access to the hot-pluggable hard-disk drives, CD-ROM drive, diskette drive, and the  
power switch, all of which are behind the bezel. A second lock on top of the unit pre-  
vents the top cover from being opened and the fans from being removed.  
The PowerEdge 4350 system also includes a system intrusion switch that signals  
appropriate server management software if the top cover is opened.  
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If at any time you don’t understand a procedure described in this guide, or if your sys-  
tem does not perform as expected, Dell provides a number of tools to help you. For  
Installa-  
more information on these help tools, see Chapter 12, “Getting Help,” in your  
tion and Troubleshooting Guide  
.
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Dell OpenManage Server Assistant  
This chapter describes the bootable  
CD and the  
system management tasks you can perform with the CD to configure and maintain your  
system. This chapter also describes the bootable utility partition installed on your sys-  
Dell OpenManage  
tem that provides many of the same functions and utilities as the  
Server Assistant  
CD.  
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The system must be running to insert the  
Dell OpenManage Server Assistant  
CD. To  
boot from the CD, insert it into the PowerEdge 4350 systems CD-ROM drive and  
press <Ctrl><Alt><Del>. When the system boots, the CD main menu appears.  
If the CD does not boot, check the following settings:  
In the System Setup program, the Secondary SCSI option must be set to On  
and the Boot Sequence option must be set to Diskette First (both of these set-  
tings are the defaults for their respective categories). See Chapter 4, “Using the  
System Setup Program,” for more information.  
Select  
In the SCSI utility, the BIOS Support For Bootable CD-ROM option must  
be set to Enabled.See Chapter 3, “Installing and Configuring SCSI Drivers,” for  
more information.  
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Selections can be made from the CD menus using either a keyboard or a mouse.  
Associated help information is displayed in the help box at the bottom of the screen in  
the currently selected language (specified via a menu option).  
Click Back to return to the previous menu. Click Exit (or press <Alt><x>) to exit the  
program. Exiting the program causes the system to reboot to the standard  
operating-system boot partition.  
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Dell OpenManage Server Assistant  
The  
CD provides important system utilities and  
documentation that you need to configure and maintain your system. The CD has an  
easy-to-use graphical user interface that enables you to quickly navigate to any data  
on the CD that you need. In addition, you are given a choice of several languages in  
which to view and use the CD interface.  
Dell OpenManage Server Assistant  
The  
CD makes system setup and configuration as  
convenient as possible with clear, on-screen instructions and a number of automated  
configuration utilities. In addition to the setup utilities, the CD allows you to create  
blank formatted diskettes as well as diskettes of system utilities and operating sys-  
tem-specific drivers. You can also use the CD to re-create the utility partition on the  
hard-disk drive of your system if the existing utility partition ever becomes unusable or  
gets deleted from your system.  
You can access the online system documents, as well as other information, on any  
desktop or server system that has a browser such as Microsoft Internet Explorer or  
Netscape Navigator. When you put the CD in a system running the Microsoft  
®
Windows 95 operating system or Microsoft Windows NT, the system automatically  
starts the browser software and displays the documentation welcome page. The  
documents can either be viewed online or printed on a printer for hardcopy viewing.  
Also, if you have access to the Internet, the CD contains several useful and informa-  
tive links to external Internet Web sites to provide you with up-to-date information and  
downloadable system files.  
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The utility partition is a bootable partition on the hard-disk drive that provides some of  
Dell OpenManage Server Assistant  
the functions available on the  
CD. Most of the  
applications found on the CD are contained in the utility partition, occupying approxi-  
mately 10 megabytes (MB) of space on the system’s hard-disk drive. When  
implemented, the partition boots and provides an executable environment for the par-  
tition’s utilities. When the partition is not implemented, it is designated as a  
®
non–MS-DOS partition.  
NOTE: The utility partition provides only limited MS-DOS functionality and cannot be  
used as a general-purpose MS-DOS partition.  
Dell has installed the utility partition on your hard-disk drive; however, reinstalling the  
utility partition and/or its contents may be necessary if the version installed by Dell  
becomes damaged or is removed from the hard-disk drive. You can reinstall the utility  
Dell OpenManage Server Assistant  
partition and/or its contents using the  
CD.  
To start the utility partition, press the <F10> key during power-on self-test (POST).  
Dell OpenManage Server Assistant  
Like the CD, the utility partition provides a menu-  
driven interface from which you invoke the partition’s utilities. Selections can be made  
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using either a keyboard or a mouse. Menu options and the associated help are dis-  
played in the currently selected language (specified via a menu option).  
As you move your cursor over an option in a menu, information about that option is  
displayed at the bottom of the screen.  
Click Back to return to the previous menu. Click Exit (or press <Alt><x>) to exit the  
utility partition. Exiting the utility causes the system to reboot to the standard  
operating-system boot partition.  
Table 2-1 provides a sample list and explanation of the options on the utility partition  
Dell OpenManage Server Assistant  
menu even when the CD is not in the CD-ROM  
drive. The options displayed on your system may vary depending on the configuration.  
NOTE: Although most options are available from both the Dell OpenManage Server  
Assistant CD and the utility partition, some options, such as accessing online docu-  
mentation, are available only from the CD. The  
only available from the utility partition.  
option is  
Run System Diagnostics  
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Choose a Language:  
Deutsch, English,  
Español, Français  
Allows the user to select the language in which to  
display menus and messages.  
Configure the System:  
Run Resource Con-  
figuration Utility  
Runs the Reource Configuration Utility (RCU).  
Configure RAID  
Subsystem  
Runs the Dell PowerEdge Expandable RAID Control-  
ler configuration utility if the controller card is  
present on your system.  
Run System Utilities:  
Run System  
Diagnostics  
Runs the system hardware diagnostics.  
Upgrade Utility  
Partition  
Allows the user to upgrade the utility partition (for  
example, adding, removing, or changing features  
installed on the partition).  
Create Diskettes:  
Create Blank  
Formatted Diskette  
Creates a blank, formatted diskette.  
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.  
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Create Utility Diskettes:  
Create RAID Configu- Creates a bootable diskette for running the Dell  
PowerEdge Expandable RAID Controller configura-  
tion utility (if the controller card is present on your  
system). The RAID configuration utility provides an  
alternative method for configuring the card.  
ration Utility Diskette  
Create Diagnostics  
Diskette  
Creates a bootable diskette from which the hard-  
ware diagnostics can be run.  
Create System utility  
Diskette  
Creates a bootable diskette from which utilities,  
such as the Asset Tag utility, can be run.  
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.  
NOTE: The options displayed on your system are dependent on your system configu-  
ration and may not include all of those listed here.  
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The system diagnostics can be run from the utility partition or from a separate  
Diagnostics Diskette Dell Diagnostics Diskette  
Dell  
provided with your system (the  
has the  
latest diagnostics tests). From the Utility Partition menu, select Run System Utili-  
ties and then select Run System Diagnostics.  
Before running the diagnostics, you should make a blank diskette and insert it in the  
diskette drive so the diagnostics programs can record critical messages and informa-  
tion as necessary. Use the Create Blank Formatted Diskette option to create a  
formatted diskette. The system hardware diagnostics are described in Chapter 5,  
Installation and Troubleshooting Guide  
“Running the Dell Diagnostics,” of the  
.
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NOTES: The ATI video for the Microsoft Windows NT Server 4.0 operating system  
must be set up with a resolution of 640 x 480 at installation.  
ꢁꢁ  
Windows NT Server 4.0 Service Pack 3 must be installed to use the updated drivers  
for ATI video.  
You need to install the video drivers for the operating system you install on your  
PowerEdge 4350 system, unless they were installed by Dell. Use the following proce-  
dure to install the video drivers for Windows NT Server 4.0. The Novell NetWare  
operating system provides a textual interface and does not require video drivers.  
2-4 Dell PowerEdge4350 Systems User’s Guide  
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This subsection provides information about installing video drivers for supported oper-  
ating systems. For a list of the operating systems supported, see “Supported  
Operating Systems” in Chapter 1.  
NOTE: Video drivers must be reinstalled after every installation of Windows NT 4.0  
Service Pack 3.  
Select the Create Diskettes option from the Dell OpenManage Server Assistant  
main menu, and create a diskette of software drivers for Windows NT 4.0to keep as a  
backup. After you make the diskette of the drivers, use the following procedure to  
install the video drivers:  
1. Start Windows NT.  
2. Log in as the administrator or as a user with administrative privileges.  
For information on system administration, see the reference documentation for  
Windows NT.  
3. Click the Start button, point to Settings, and click Control Panel.  
4. Double-click the Display icon.  
The Display Settings window appears.  
5. Select the Settings tab.  
6. Click Display Type, and then click Change in the Adapter box.  
A list of available video drivers is displayed.  
7. Click Have Disk.  
ATI Installation Disk  
8. Insert the  
into the diskette drive; then click OK in the Install  
From Disk window.  
9. Make sure that ATI Technologies Inc. 3D Rage Pro (the default) is selected in  
the video driver list, and click Install.  
The Installing Drivers dialog box appears.  
10. Click Yes to proceed.  
After the files are copied from the diskette, Windows NT prompts you to restart  
your system. Click OK and close all open windows.  
ATI Installation Disk  
11. Remove the  
Windows NT.  
from the diskette drive, and restart  
When you restart Windows NT, you can change the display resolution and color  
depth.  
Using the DellOpenManageServer Assistant CD 2-5  
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12. Open the Program Manager, access the Control Panel, and select the Display  
icon.  
The Display Settings window appears.  
13. Select the desired resolution, number of colors, and refresh rate.  
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The Asset Tag utility allows you to enter an asset tag number for yoursystem. The  
default System Setup screen (see Figure 4-1) does not show the asset tag number  
unless you enter one using this utility.  
NOTE: The Asset Tag utility works only on systems running MS-DOS.  
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Use the following procedure to create a system utility diskette and boot the system:  
1. If you have not already done so, create a bootable system utility diskette from the  
CD.  
2. Insert the diskette into drive A, and reboot the system.  
NOTE: The system utility diskette contains CD-ROM drivers that provide access  
to the CD-ROM drive when you boot from the diskette.  
After you boot the system with the system utility diskette, you can use the Asset  
Tag utility to enter an asset tag number that you or your organization assign to the  
system. You can also use the Asset Tag utility to reenter thesystems service tag  
number if that becomes necessary.  
You can view the asset tag number using the System Setup program as  
described in Chapter 4, “Using the System Setup Program.”  
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An asset tag number can have up to ten characters; any combination of characters,  
excluding spaces, is valid. To assign or change an asset tag number, typeDVVHW and a  
space followed by the new number; then press <Enter>. For example, type the fol-  
lowing command line and press <Enter>:  
DVVHWꢀꢃꢄꢅꢆꢇꢈꢉꢊꢋꢌ  
When prompted to verify the asset tag number, type \ and press <Enter>. The sys-  
tem then displays the new or modified asset tag number and the service tag number.  
To delete the asset tag number without assigning a new one, typeDVVHWꢀꢍGꢀand  
press <Enter>.  
Table 2-2 lists the command-line options you can use with the Asset Tag utility. To use  
one of these options, type DVVHW and a space followed by the option.  
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.
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Deletes the asset tag number  
Displays the Asset Tag utility help  
screen  
Using the DellOpenManageServer Assistant CD 2-7  
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This chapter describes how to install and configure the Dell small computer system  
interface (SCSI) device drivers included with your Dell PowerEdge4350 computer sys-  
tem. These device drivers are designed to work with the following host adapters:  
Embedded Adaptec AIC-7890 Ultra2/low voltage differential (LVD) SCSI-3 host  
adapter  
Embedded Adaptec AIC-7860 Ultra/Narrow SCSI-3 host adapter  
Optional AHA-2940U2W SCSI host adapter  
NOTE: The term “host adapter” is used throughout this chapter to refer to the  
embedded AIC-7890 and AIC-7860 SCSI controllers or the optional AHA-2940U2W  
SCSI controller card.  
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,QWUDQHW:DUHꢀꢇꢃꢂꢂ  
If Windows NT or IntranetWare was factory-installed by Dell, all of the SCSI drivers  
required by the PowerEdge 4350 system are preinstalled. You do not need to use the  
procedures in this chapter unless you need to reinstall the drivers at a later date.For a  
list of the operating systems supported, see “Supported Operating Systems” in  
Chapter 1.  
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SCSI drivers are provided for the following operating systems:  
Microsoft Windows NT Server 4.0 and Windows NT Server, Enterprise  
Edition 4.0  
Novell IntranetWare (also called NetWare 4.11)  
Installing and Configuring SCSI Drivers 3-1  
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Dell OpenManage Server Assistant  
Refer to the  
CD to create a diskette of drivers for  
your operating system. For instructions on configuring the SCSI device drivers, see  
the appropriate sections in this chapter.  
The AIC-7890 host adapter supports up to three 1-inch internal SCSI hard-disk drives  
via a standard SCSI backplane board. The AIC-7860 host adapter supports the  
CD-ROM drive.  
The AIC-7890 and AIC-7860 host adapters and the optional AHA-2940U2W host  
xx  
xx  
adapter are all part of the Adaptec 78 series of SCSI controllers, and all use the 78  
series of SCSI device drivers provided by Dell. The Adaptec SCSI basic input/output  
system (BIOS), which is stored in your computer systems flash memory or on the  
AHA-2940U2W SCSI controller card, links these SCSI device drivers to the AIC-7890  
and AIC-7860 SCSI controller chips or the optional AHA-2940U2W SCSI controller card.  
If you are using an optional Dell PowerEdge Expandable RAID Controller, the corre-  
sponding SCSI device drivers are installed at the same time as the SCSI device drivers  
for the AIC-7890, AIC-7860, and AHA-2940U2W host adapters. You can also refer to  
your RAID controller documentation for information on installing your SCSI device  
drivers.  
For instructions on installing SCSI hardware devices such as hard-disk drives,external  
tape drives, or CD-ROM drives, trained service technicians should see Chapter 9,  
“Installing the Diskette and CD-ROM Drives,” and Chapter 10, “Installing Hard-Disk  
Installation and Troubleshooting Guide  
. After the SCSI devices are  
Drives,” in the  
installed, you need to install and configure one or more SCSI device drivers so that  
your SCSI devices can communicate with your operating system.  
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The BIOS for the built-in AIC-7890 and AIC-7860 SCSI controllers includes the menu-  
Select  
driven SCSI  
settings without opening the computer. SCSI  
configuration utility, which allows you to change SCSI controller  
Select  
also contains SCSI disk utilities  
that let you low-level format or verify the disk media of your SCSI hard-disk drives.  
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Select  
You can start the SCSI utility by pressing <Ctrl><a> when the following prompt  
appears briefly during start-up:  
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The first menu displays two options:  
Configure/View Host Adapter Settings  
SCSI Disk Utilities  
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Select  
SCSI  
uses menus to list options you can select. To select an option, use the up-  
and down-arrow keys to move the cursor to the option; then press <Enter>.  
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In some cases, selecting an option displays another menu. You can return to the previ-  
Select  
ous menu at any time by pressing <Esc>. To restore the original SCSI  
press <F6>.  
defaults,  
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Select Configure/View Host Adapter Settings to display the current settings for the  
SCSI bus interface, boot device options, SCSI device/configuration, and advanced  
host adapter. Before changing the settings, review the list of settings in Table 3-1 and  
the descriptions of the settings in the subsections that follow Table 3-1.  
6&6,ꢀ'LVNꢀ8WLOLWLHV  
To access the SCSI disk utilities, select SCSI Disk Utilities from the menu that  
Select  
appears when you start SCSI . When the option is selected, SCSI  
Select  
immedi-  
ately scans the SCSI bus (to determine what devices are installed) and displays a list  
of all SCSI IDs and the device assigned to each ID.  
When you select a specific ID and device, a small menu displaying theFormat Disk  
and Verify Disk Media options appears.  
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Format Disk — This option runs a utility that allows you to perform a low-level  
format on a hard-disk drive. Most SCSI disk drives are formatted at the factory  
and do not need to be formatted again. The Adaptec Format Disk utility is com-  
patible with the vast majority of SCSI hard-disk drives.  
Verify Disk Media — This option runs a utility that allows you to scan the hard-  
disk drive for defects. If the utility finds bad blocks, it prompts you to reassign  
them; if you select Ye s , those blocks are no longer used. You can press <Esc> at  
any time to exit the utility.  
([LWLQJꢀ6&6,6HOHFW  
Select  
To exit SCSI , press <Esc> until a message prompts you to exit. (If you changed  
xx  
any 78 series host adapter settings, you are prompted to save the changes before  
you exit.) At the prompt, select Yes to exit and then press any key to reboot the com-  
Select  
puter. Any changes you made in SCSI take effect after the computer boots. (You  
Select  
.)  
can select No at the prompt if you are not ready to exit SCSI  
6&6,6HOHFWꢀ'HIDXOWV  
The defaults for the optional Adaptec AHA-2940U2W SCSI controller and the built-in  
AIC-7890 and AIC-7860 SCSI controllers are shown in Table 3-1. These defaults are  
appropriate for most Peripheral Component Interconnect (PCI) systems. Run  
Select  
SCSI  
only if you need to change any of the defaults.  
NOTE: The SCSI Utility must be run for both the AIC-7890 and the AIC-7860  
Select  
SCSI controllers if you need to change the configuration settings.  
Installing and Configuring SCSI Drivers 3-3  
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To change any of the defaults, see “Configure/View Host Adapter Settings” found ear-  
lier in this chapter. To format or verify a disk, see “SCSI Disk Utilities” found earlier in  
this chapter.  
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SCSI Bus Interface Definitions:  
Host Adapter SCSI ID  
SCSI Parity Checking  
7
7
Enabled  
Enabled  
Enabled  
Enabled  
Host Adapter SCSI Termination  
Boot Device Options:  
Boot Target ID  
0
0
0
0
Boot LUN Number  
SCSI Device/Configuration Settings:  
Initiate Sync Negotiation  
Maximum Sync Transfer Rate (MB/sec)  
Enable Disconnection  
Initiate Wide Negotiation  
Send Start Unit  
Yes  
20  
Yes  
80  
Yes  
N/A  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
BIOS Multiple LUN Support  
Include in BIOS Scan  
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glo.ssary  
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'HIDXOWꢁIRUꢁ  
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Advanced Host Adapter:  
Reset SCSI Bus at IC Initialization  
Enabled  
Enabled  
Enabled  
Enabled  
Extended BIOS Translation For DOS  
Drives > 1 GB  
Host Adapter BIOS  
Enabled  
Enabled  
Support Removable Disks Under BIOS  
As Fixed Disks  
Boot Only  
Boot Only  
Display <Ctrl><a> Message During  
BIOS Initialization  
Enabled  
Enabled  
BIOS Support For Bootable CD-ROM  
BIOS Support For Int13 Extensions  
Enabled  
Enabled  
Enabled  
Enabled  
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glo.ssary  
6&6,ꢀ%XVꢀ,QWHUIDFHꢀ'HILQLWLRQV  
Select  
The basic host adapter settings are the SCSI  
modification:  
settings most likely to require  
Host Adapter SCSI ID — This option sets the host adapters SCSIID. The default  
setting is 7, which allows the host adapter to support narrow SCSI devices in addi-  
tion to wide SCSI devices. Dell recommends that you leave the host adapter set  
to SCSI ID 7.  
SCSI Parity Checking — This option determines whether the host adapter veri-  
fies the accuracy of data transfer on the SCSI bus. Most SCSI devices support  
SCSI parity, so the default is Enabled. You should disable SCSI Parity Checking  
if any SCSI device connected to the host adapter does not support SCSI parity. If  
you are unsure if a device supports SCSI parity, consult the documentation for  
the device.  
Host Adapter SCSI Termination — This option sets termination on the host  
adapter. The default for the Adaptec AIC-7860 host adapter is Enabled; the  
default for the AIC-7890 and 2940U2W host adapters is Enabled. Dell recom-  
mends that you leave this option set to the default.  
Installing and Configuring SCSI Drivers 3-5  
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%RRWꢀ'HYLFHꢀ2SWLRQV  
Boot Device Options allows you to specify the device from which to boot your  
system:  
Boot Target ID — This option specifies the SCSI ID of the device from which you  
boot your system. SCSI IDs are set for the hard-disk drive according to the drives  
location on the backplane board for the SCSI ID of each drive location. The default  
for Boot Target ID is 0.  
Boot LUN Number — If your boot device has multiple logical unit numbers  
(LUNs) and BIOS Multiple LUN Support is Yes (the default is No), see  
Advanced Host Adapter Settings” found later in this section. This option allows  
you to specify a particular LUN from which to boot on your boot device. The  
default is 0.  
6&6,ꢀ'HYLFHꢉ&RQILJXUDWLRQꢀ6HWWLQJV  
SCSI Device/Configuration Settings allows you to configure certain parameters for  
each device on the SCSI bus. To configure a specific device, you must know the  
SCSI ID assigned to that device. If you are not sure of the SCSI ID, see SCSI Disk  
Utilities” found earlier in this section.  
Initiate Sync Negotiation — This option determines whether the host adapter  
initiates synchronous data transfer negotiation (sync negotiation) between itself  
and the device. The default is Yes.  
Synch negotiation is a SCSI feature that allows the host adapter and its attached  
SCSI devices to transfer data in synchronous mode. Synchronous data transfer is  
faster than asynchronous data transfer.  
The host adapter always responds to sync negotiation if the SCSI device initiates  
it. If neither the host adapter nor the SCSI device initiates sync negotiation, data  
is transferred asynchronously.  
Normally, you should leave Initiate Sync Negotiation enabled (a setting of Yes),  
because most SCSI devices support sync negotiation and because it allows for  
faster data transfer.  
NOTE: Some older SCSI-1 devices do not support sync negotiation. This may  
cause your computer to operate erratically or hang if  
Initiate Sync Negotiation  
for these devices.  
is set to  
. Set  
to  
Initiate Sync Negotiation No  
Yes  
Maximum Sync Transfer Rate (MB/sec) — This option sets the maximum syn-  
chronous data transfer rate that the host adapter supports. The host adapter  
supports rates up to 80 megabytes per second (MB/sec). The default for the  
Adaptec AIC-7860 host adapter is 20; the default for the AIC-7890 and 2940U2W  
host adapters is 80.  
If the host adapter is set so that it does not negotiate for synchronous data trans-  
fer, the maximum synchronous transfer rate is the maximum rate that the host  
adapter accepts from the device during negotiation. (This is standard SCSI  
protocol.)  
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disconnect/reconnect  
)
Enable Disconnection — This option (sometimes called  
determines whether the host adapter allows the SCSI device to disconnect from  
the SCSI bus. Enabling disconnection allows the host adapter to perform other  
operations on the SCSI bus while the SCSI device is temporarily disconnected.  
The default is Yes.  
Leave Enable Disconnection set to Ye s if two or more SCSI devices are con-  
nected to the host adapter. This optimizes SCSI bus performance. If only one  
SCSI device is connected to the host adapter, set Enable Disconnection to No  
to achieve slightly better performance.  
Initiate Wide Negotiation — This option determines whether the host adapter  
attempts 16-bit data transfer instead of 8-bit data transfer. The default for  
AIC-7890 and 2940U2W host adapters is Ye s .  
NOTE: Some 8-bit SCSI devices may have trouble handling wide negotiation,  
which may result in erratic behavior or a hang condition. For these devices, set  
to  
Initiate Wide Negotiation No  
.
When this option is set to Yes, the host adapter attempts 16-bit transfer. When  
this option is set to No, 8-bit data transfer is used unless the SCSI device itself  
requests wide negotiation. The effective transfer rate is doubled when 16-bit data  
transfer is used because the data path for wide SCSI is twice the size of normal  
8-bit SCSI.  
Send Start Unit — This option determines whether the start unit command is  
sent to the SCSI device during the boot routine. The default for AIC-7860,  
AIC-7890, and 2940U2W host adapters is Yes.  
Setting this option to Ye s reduces the load on your computers power supply by  
allowing the host adapter to start SCSI devices one at a time when you boot your  
system. When this option is set to No, the devices are allowed to start at the  
same time. Most devices require you to set a jumper before they can respond to  
this command.  
NOTE: For many devices, if  
will vary depending on how long it takes each drive to start.  
is set to  
, the boot routine time  
Ye s  
Send Start Unit  
BIOS Multiple LUN Support — This option provides support for peripherals that  
contain multiple SCSI devices, such as redundant arrays of independent disks  
(RAID) subsystems and CD-ROM changers. The default for AIC-7860, AIC-7890,  
and 2940U2W host adapters is No.  
Include in BIOS Scan — This option enables you to set whether the system  
BIOS scans this device during system start-up. The default for AIC-7860,  
AIC-7890, and 2940U2W host adapters is Yes.  
$GYDQFHGꢀ+RVWꢀ$GDSWHUꢀ6HWWLQJVꢀ  
not  
Advanced Host Adapter settings should  
be changed unless absolutely neces-  
sary. These values are set by Dell, and changing them may cause conflicts with the  
SCSI devices.  
Installing and Configuring SCSI Drivers 3-7  
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Reset SCSI Bus at IC Initialization — This option enables the SCSI bus to be  
reset when the controller (integrated circuit [IC]) is initialized. The default for AIC-  
7860, AIC-7890, and 2940U2W host adapters is Enabled.  
Extended BIOS Translation For DOS Drives > 1 GB — This option determines  
whether extended translation is available for SCSI hard-disk drives with capacities  
greater than 1 gigabyte (GB). The default is Enabled.  
When you partition a hard-disk drive larger than 1 GB, use the MS-DOS fdisk util-  
ity as you normally would. Because the cylinder size increases to 8megabytes  
(MB) under extended translation, the partition size you choose must be a multiple  
of 8 MB. If you request a size that is not a multiple of 8 MB, fdisk rounds up to  
the nearest whole multiple of 8 MB.  
Host Adapter BIOS — This option enables or disables the host adapter BIOS.  
The default is Enabled.  
NOTE: Several SCSI  
enabled.  
options are not valid unless the host adapter BIOS is  
Select  
If you are booting from a SCSI hard-disk drive connected to the host adapter, the  
BIOS must be enabled. You should disable the host adapter BIOS if the peripher-  
als on the SCSI bus (for example, CD-ROM drives) are all controlled by device  
drivers and do not need the BIOS.  
Support Removable Disks Under BIOS As Fixed Disks — This option controls  
which removable-media drives are supported by the host adapter BIOS. The  
default is Boot Only. The following choices are available.  
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Boot Only. Only the removable-media drive designated as the boot device is  
treated as a hard-disk drive.  
All Disks. All removable-media drives supported by the BIOS are treated as  
hard-disk drives.  
Disabled. No removable-media drives are treated as hard-disk drives. In this  
situation, software drivers are needed because the drives are not controlled  
by the BIOS.  
Display <Ctrl><a> Message During BIOS Initialization — This option deter-  
mines whether the 3UHVVꢀꢎ&75/!ꢎ$!ꢀIRUꢀ6&6,6HOHFWꢀꢏ70ꢐꢀ8WLOLW\ꢂ  
message appears on your screen during system start-up. Thedefault is Enabled.  
Select  
If this setting is Disabled, you can still run the SCSI  
<Ctrl><a> after the host adapter BIOS banner appears.  
utility by pressing  
BIOS Support For Bootable CD-ROM — This option determines whether the  
host adapter BIOS provides support for booting from a CD-ROM drive. The  
default is Enabled.  
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BIOS Support For Int13 Extensions — This option determines whether the  
host adapter BIOS supports disks with more than 1024 cylinders. Thedefault is  
Enabled.  
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This section provides the following information about installing the Dell SCSI drivers  
for the supported Windows NT Server operating systems (for a list of the operating  
systems supported see “Supported Operating Systems” in Chapter 1):  
Installing the SCSI drivers  
Removing a host adapter  
Swapping a host adapter  
Troubleshooting a configuration if Windows NT fails to boot  
NOTE: Refer to Dell’s Microsoft Windows NT Server 4.0 Operating System Quick  
Installation Guide or Microsoft Windows NT Server, Enterprise Edition 4.0 Installation  
Information for instructions for installing or reinstalling the Windows NT operating  
system on your server. The following procedures focus specifically on the installation  
of SCSI drivers.  
,QVWDOODWLRQꢀ2YHUYLHZ  
The Windows NT driver diskettes you create for the Microsoft Windows NT Server  
operating system contain a number of files needed for driver installation. The follow-  
ing files are included on the diskettes:  
aic78u2.sys — Adaptecs driver for the 7890 SCSI controller and the  
AHA-2940U2W host adapter for Windows NT  
aic78xx.sys — Adaptecs driver for the 7860 SCSI controller for Windows NT  
oemsetup.inf — A file used by Windows NT Setup for driver installation  
xx  
readme.txt — A text file describing the Adaptec 78 driver for Windows NT  
If you have an optional RAID controller, you will also be using thepedge.sys file, the  
Windows NT driver for the RAID controller. Depending on the RAID controller you  
Dell OpenManage Server Assistant  
have, the driver may be on the  
rate diskette included with the shipment.  
CD or on a sepa-  
Installing and Configuring SCSI Drivers 3-9  
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,QVWDOOLQJꢀ6&6,ꢀ'ULYHUVꢀ'XULQJꢀ:LQGRZVꢀ17ꢀ,QVWDOODWLRQ  
To install the SCSI drivers at the same time you are installing Windows NT, use the  
following procedure:  
Dell OpenManage Server Assistant  
1. If you have not already done so, use the  
to create the Windows NT SCSI and video controller drivers diskette.  
CD  
NOTE: If you have a RAID controller installed, you may have a RAID driver dis-  
kette included with your shipment. If so, use that diskette as noted during this  
procedure. If not, use the Dell OpenManage Server Assistant CD to create the  
RAID driver diskette.  
Microsoft Windows NT Server  
2. Boot from the  
CD.  
NOTE: In the following step, there is no prompt to press <F6>. Watch the  
messages on the screen carefully.  
3. Press <F6> immediately when the following message is displayed:  
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This disables automatic detection of SCSI devices by Windows NT. The following  
message appears:  
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DJHꢀGHYLFHVꢀLQVWDOOHGꢀLQꢀ\RXUꢀV\VWHPꢒꢀRUꢀ\RXꢀKDYHꢀFKRVHQꢀWRꢀ  
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A menu offers options for using a driver diskette or not specifying a device.  
4. Press <s> for the Specify Additional Device option.  
A list of supported SCSI host adapters appears.  
5. Select Other and press <Enter>.  
6. Insert the Windows NT driver diskette or the RAID controller driver diskette into  
the diskette drive and press <Enter>.  
NOTE: Do not install video drivers at this time. They must be installed after Win-  
dows NT Service Pack 3.0 is installed.  
7. Select the host adapter from the list.  
For the AIC-7890 and AHA-2940U2W host adapters, select Adaptec  
AHA-294xU2/295xU2/AIC-789x PCI Ultra 2 SCSI Controller (NT 4.0).  
For the AIC-7860 host adapter, select Adaptec AHA-290x/291x/294x/394x/  
494x/AIC-78xx PCI SCSI Controller (NT 4.0).  
For the RAID controller, select PowerEdge RAID II NT Driver or other RAID  
driver.  
8. Press <Enter>.  
The driver is copied from the diskette to your system.  
3-10 Dell PowerEdge4350 Systems User’s Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9. Repeat steps 4 through 8 for each SCSI host adapter installed on the system. If a  
driver supports more than one host adapter, the driver only needs to be installed  
one time.  
10. Press <Enter> to continue with Windows NT Setup.  
11. When you are prompted to install the Adaptec 7800 Family Manager Set for Win-  
dows NT 4.0, use the SCSI and video controller driver diskette you created for  
Dell OpenManage Server Assistant  
Windows NT from the  
CD.  
12. When you are prompted to install the RAID controllers, use the RAID driver dis-  
Dell OpenManage Server Assistant  
kette you created for Windows NT from the  
CD.  
13. Click Yes when prompted to restart the system, and remove the diskette from  
the diskette drive.  
After the system reboots, the new drivers are active. Some drive assignments may  
have changed from the previous configuration. Be sure to complete the Windows NT  
installation by performing the following tasks:  
Install Windows NT Service Pack 3.0  
Install the video drivers  
Install network interface controller (NIC) drivers  
Refer to the Windows NT installation documentation for details.  
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To remove a PCI SCSI controller, remove the expansion card from its slot when your  
computer is shut down. Windows NT boots and functions properly in this configura-  
tion. However, if an unused device driver remains on the system, a warning message  
is generated and an entry is made into the system log file every time you boot Win-  
dows NT. To eliminate the warning message, you must update the Windows NT  
software configuration as follows:  
1. Click the Start button, point to Settings, and click Control Panel.  
2. Double-click the SCSI Adapter icon.  
The SCSI Adapter window appears.  
Select the Drivers tab. A list of all installed host adapters appears.  
3. Highlight the driver to be removed.  
Installing and Configuring SCSI Drivers3-11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4. When you are sure you are removing the correct host adapter, click Remove.  
Because SCSI device drivers are loaded during systemstart-up and because they  
may be needed to load Windows NT itself, a message may appear warning you  
that Windows NT may not start if you remove the SCSI adapter.  
5. Confirm the removal by clicking Yes.  
6. Return to step 3 if you want to remove driver support for other types of host  
adapters, or click OK to continue.  
7. When the following message appears, click OK to exit the Control Panel:  
7KHꢀFKDQJHVꢀ\RXꢀKDYHꢀPDGHꢀZLOOꢀQRWꢀWDNHꢀHIIHFWꢀXQWLOꢀWKHꢀ  
FRPSXWHUꢀLVꢀUHVWDUWHGꢂ  
If this message does not appear, no changes have been made to the Win-  
dows NT system configuration.  
8. Restart your computer.  
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The procedure for swapping a host adapter depends on whether the new host  
adapter uses the same device driver as the previous one.  
If the same device driver is used, shut down the computer, physically swap out the  
host adapter, and restart the computer. The device driver for the previous host  
adapter will function correctly for the new host adapter. For example, because both  
the AIC-7890 host adapter and the AHA-2940U2W host adapter use the Adaptec  
aic78u2.sys driver, you can physically swap out those host adapters with no change  
in the device driver.  
If the new host adapter does not use the same device driver as theprevious one, add  
the device driver for the new host adapter while Windows NT is running and then  
make the hardware changes. Follow these steps to swap host adapters:  
1. Install the device driver for the new host adapter.  
a. Click the Start button, point to Settings, and click Control Panel.  
b. Double-click the SCSI Adapter icon.  
c. The SCSI Adapter window appears.  
d. Click the Drivers tab. A list of all installed host adapters appears.  
e. Highlight the driver to be added or insert the diskette containing the driver.  
f. Click Add.  
3-12 Dell PowerEdge4350 Systems User’s Guide  
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2. Shut down Windows NT and replace the existing host adapter.  
3. Restart your computer and Windows NT.  
Some drive assignments may have changed from the previous configuration.  
It is not essential to remove the device driver for the host adapter you are replacing.  
Windows NT dynamically detects the absence or presence of host adapter hardware,  
and no problems should arise if you leave the existing device driver installed. You can  
remove the device driver later, after you have successfully rebooted Windows NT.  
However, if you leave the driver in, each time you boot the system you may receive an  
error message about the extra device driver. See the previous subsection, “Removing  
a Host Adapter.”  
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The boot manager for Windows NT contains recovery logic to allow you to return to  
the last known good configuration. If you have changed your host adapter configura-  
tion and Windows NT no longer boots, follow these steps to recover:  
1. Undo any hardware changes you have made to the computer since it was last  
operational.  
2. Reboot the computer.  
Watch the display carefully during start-up. If the following message appears,  
press the spacebar, press <l> at the next screen, and then follow the instructions  
on the screen to continue booting with the last known good configuration:  
3UHVVꢀVSDFHEDUꢀ12:ꢀWRꢀLQYRNHꢀWKHꢀ/DVWꢀ.QRZQꢀ*RRGꢀPHQX  
3. When your computer is operational again, check all of the hardware and software  
configuration changes you want to make. Look specifically for conflicts with parts  
of the existing system configuration that are not being changed.  
If you cannot determine the source of the error, contact Dell for assistance. See Chap-  
Installation and Troubleshooting Guide  
ter 12, “Getting Help,” in the  
on contacting Dell for technical assistance.  
for instructions  
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This section provides the following information about installing the Dell SCSI drivers  
for IntranetWare:  
Creating the IntranetWare drivers diskettes  
Preparing the hard-disk drive  
Installing SCSI drivers during IntranetWare installation  
Installing the Dell-supplied Novell patches and Support Pack 5  
Installing symmetric multiprocessing (SMP) support  
Loading drivers automatically using startup.ncf and autoexec.ncf  
Installing and Configuring SCSI Drivers3-13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Optimizing performance  
Troubleshooting error messages generated during initialization  
,QVWDOODWLRQꢀ2YHUYLHZ  
The Dell SCSI drivers for IntranetWare support the optional Adaptec AHA-2940U2W  
xx  
and all Adaptec 78 series SCSI controllers, are fully tested and approved for  
Dell OpenManage Server Assistant  
IntranetWare, and are available on the  
CD. You  
will need to create IntranetWare 4.11 diskettes containing these drivers if you have  
Dell OpenManage Server Assistant  
not already done so. Refer to the  
these diskettes.  
CD to create  
The IntranetWare driver diskettes you create contain a number of files used by  
IntranetWare. During the IntranetWare installation process, you will be asked to  
select or use the following files:  
aic78u2.ham — IntranetWare driver for the AIC-7890 and AHA-2940U2W host  
adapters  
aha2940.ham — IntranetWare driver for the AIC-7860 host adapter  
nwaspi.cdm — Adaptecs device driver for a CD-ROM drive  
cdrom.nlm — File required by the IntranetWare bus interface  
If you have an optional RAID controller, you will also be using thepedge4x.ham file,  
the IntranetWare driver for the RAID controller. Dependingon the RAID controller you  
Dell OpenManage Server Assistant  
have, the driver may be on the  
rate diskette included with the shipment.  
CD or on a sepa-  
In addition, the IntranetWare driver diskettes contain the driver-definition information  
xx  
files for both the 78 Ultra2 SCSI series host adapters and the AHA-2940U2W host  
adapter. These files provide setup information to IntranetWare during installation so  
that IntranetWare can prompt you with parameters to be configured for these device  
drivers.  
NOTE: Your system must have a bootable version of MS-DOS or Digital Researchs  
DR-DOS installed before you can complete the IntranetWare installation.  
After creating the driver diskettes, you will need to prepare the hard-disk driveand  
then install IntranetWare 4.11. Once IntranetWare is installed, you can then install  
Dell-supplied Novell patches and Support Pack 5, as well as SMP support. The follow-  
ing subsections describe these procedures in detail.  
NOTE: If the server has a RAID controller installed, you must set up the RAID control-  
ler and drives in a valid configuration  
you perform the procedures in the  
before  
following subsections. Refer to the RAID controller documentation to configure the  
controller and drives, and then return to this section.  
3-14 Dell PowerEdge4350 Systems User’s Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
&UHDWLQJꢀWKHꢀ,QWUDQHW:DUHꢀꢇꢃꢂꢂꢀ'ULYHUꢀ'LVNHWWHV  
Dell OpenManage Server Assistant  
If you have not already done so, use the  
CD to cre-  
Dell OpenManage  
ate the IntranetWare SCSI and RAID drivers diskette. Refer to the  
Server Assistant  
CD to create this diskette.  
If you have a RAID controller installed, you may have a RAID driver diskette included  
with your shipment. If so, use that diskette as the source of your RAID driverrather  
Dell OpenManage Server  
than the SCSI and RAID drivers diskette created from the  
Assistant  
CD.  
NOTE: Label all driver diskettes. (For example, use the label IntranetWare 4.11 Driver  
Updates).  
Once the diskettes are created, continue to the next subsection, “Preparing the  
Hard-Disk Drive for IntranetWare Installation.”  
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To prepare the hard-disk drive for IntranetWare installation, you must create a utility  
partition on the drive, create the primary MS-DOS partition, format the MS-DOS parti-  
tion, create the c:\dos and c:\scsi subdirectories, and install certain system files.  
You do not need to create a utility partition if you are installing IntranetWare on your  
system for the first time. Dell shipped your system with the utility partition already  
created on the hard-disk drive; you can proceed to create the primary MS-DOS parti-  
tion on the drive. If you are reinstalling IntranetWare, you will need to delete the utility  
partition and re-create it.  
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Dell OpenManage Server  
Follow these steps to prepare the hard-disk drive using the  
Assistant Dell IntranetWare Support  
and  
CDs:  
1. Perform the following steps to create a utility partition:  
Dell OpenManage Server Assistant  
a. Insert the  
CD into the servers CD-ROM  
drive and turn on (or reboot) the system.  
Dell OpenManage Server Assistant  
b. From the  
CD main menu, select Create  
utility partition and press <Enter>.  
c. At the Welcome screen, select OK and press <Enter>.  
d. At the message ,QVWDOODWLRQꢀFRPSOHWHGꢀVXFFHVVIXOO\, select OK  
and press <Enter>.  
e. Select Exit and press <Enter>.  
Installing and Configuring SCSI Drivers3-15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Dell OpenManage Server  
f. At the Exit Confirmation dialog box, remove the  
Assistant Dell IntranetWare Support  
CD, insert the  
<Enter> to reboot the server.  
CD, select OK, and press  
2. From the Dell IntranetWare Support Menu, type  to select Create a primary  
DOS partition.  
3. From the Hard-Drive Preparation Menu, type  to select Run FDISK in auto-  
mated mode.  
NOTE: Dell recommends running the  
utility in automated mode unless you  
fdisk  
need to specify a different size for the primary MS-DOS partition. Running the  
utility in automated mode creates a 25-MB partition.  
fdisk  
4. At the Warning screen, read the information and type \ to continue.  
The program partitions and then reboots the system.  
5. From the Dell IntranetWare Support Menu, type  to select Format primary  
DOS partition.  
6. When prompted, type \ and press <Enter> to proceed with the format.  
7. From the Dell IntranetWare Support Menu, type  to select Copy DOS system  
files to hard-drive.  
8. Read the message that appears and type \ to continue.  
The message ),/(ꢀ75$16)(5ꢀ&203/(7( appears and you are returned to the  
Dꢁ? prompt.  
Dell IntranetWare Support  
9. Remove the  
CD from the drive and press  
<Ctrl><Alt><Del> to reboot the system.  
Your hard-disk drive has been prepared for IntranetWare installation. Continue to  
the next subsection, “Installing SCSI Drivers During IntranetWare 4.11  
Installation.”  
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This section describes how to install the aic78u2.ham and aha2940.ham drivers at  
the same time you install IntranetWare. If you have a RAID controller, you should also  
install the pedge4x.ham driver during this process.  
If IntranetWare is already installed and you want to install or update the aic78u2.ham  
NetWare Users Guide  
and aha2940.ham drivers, refer to the  
NetWare Users Guide  
tions. Also, refer to the  
for installation instruc-  
for information about partitioning,  
creating a server name, and checking the Internetwork Packet Exchange (IPX) net-  
work number.  
3-16 Dell PowerEdge4350 Systems User’s Guide  
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Follow these steps only if you are upgrading to IntranetWare or installing it for the first  
time:  
1. Make backup copies of all IntranetWare diskettes and use those backup copies as  
your working diskettes.  
2. Start the server.  
NetWare Operating System  
3. Insert the  
4. Change to the CD-ROM drive prompt.  
CD into the CD-ROM drive.  
The installation files are located in the root directory on the CD-ROMdrive.  
5. Type LQVWDOO and press <Enter>.  
6. Select a language at the language selection screen and press <Enter>.  
7. Read and accept the license agreement to continue installation.  
8. Select NetWare Server Installation as the type of installation and press  
<Enter>.  
9. Select NetWare 4.11 as the product to install and press <Enter>.  
10. Press <F1> to view detailed explanations of the installation and upgrade options,  
select between a simple or custom installation, and press <Enter>.  
11. When prompted, type a name for the server and press <Enter>.  
12. When prompted to install IntranetWare SMP, select No and press <Enter>.  
NOTE: Even if you plan to install IntranetWare SMP, select  
at this screen. The  
No  
IntranetWare Support Pack 4 or later must be applied before IntranetWare SMP  
can be installed. To apply IntranetWare Support Pack 5, see “Installing the Dell-  
Supplied Novell Patches and Support Pack 5” found later in this section.  
The system searches for existing device drivers and hardware.  
13. Press <F3> to continue through the next few screens until the Choose the  
Server Drivers screen appears.  
14. Select Select/Edit Disk or LAN drivers and press <Enter>.  
15. Select Disk and CD-ROM Drivers as the type of driver to install and press  
<Enter>. A list of installed drivers appears.  
NOTE: Do not use the SCSI driver for the AIC-7860 host adapter that appears in  
the list of installed drivers.  
16. Press <Insert> to install an unlisted driver.  
Installing and Configuring SCSI Drivers3-17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
17. Insert the backup copy of the IntranetWare 4.11 SCSI and RAID driver diskette  
into the diskette drive and press <Enter> to continue. A list of drivers on the dis-  
kette appears.  
NOTE: If you have not already created this diskette, refer to the DellOpenManage  
Server Assistant CD.  
18. Select the aic78u2.ham driver and press <Enter>. The driver is copied to the  
hard-disk drive.  
NOTES: Specific help text for each driver appears in the middle of the screen as  
you scroll down the list. The  
window below the list of available  
Loaded Drivers  
drivers displays the names of drivers that are loaded and operational. For a new  
installation, this list is initially empty. For a selective installation, the list shows  
the drivers already running.  
If you have two controllers that use the same driver, such as two Adaptec  
AIC-7890 host adapters, you must load the same driver twiceonce for each  
controller.  
19. At the Save existing file Y/N prompt, type \ or Q as necessary and press  
<Enter>.  
20. Press <Alt><Esc> to switch to the console prompt, type ORDGꢀ  
Dꢁ?DLFꢉꢊXꢄꢂKDP, and press <Enter>. A list of slot numbers separated by  
commas is displayed.  
21. Write down all supported slot numbers listed and press <Esc> to clear the com-  
mand line. Press <Alt><Esc> to return to the installation screen.  
22. Select the field for the slot number, type the slot number for the driver, and press  
<Enter>.  
23. Select Save parameters and continue, and then press <Enter>.  
24. When prompted to select an additional disk driver, selectYe s and press <Enter>.  
25. Repeat steps 18 through 24 for the aha2940.ham driver.  
NOTE: If you have a RAID controller installed, you may have a RAID driver dis-  
kette included with your shipment. If so, return to step 17 and use that diskette  
as the source of your RAID driver. If not, repeat steps 18 through 24 for the  
driver, as well.  
pedge4x.ham  
26. When prompted to select an additional disk driver, select No and press <Enter>.  
You now need to install the appropriate network adapter driver.  
27. From the Additional Driver Actions menu, select Continue Installation and  
press <Enter>.  
The Network (LAN) Driver box is highlighted.  
3-18 Dell PowerEdge4350 Systems User’s Guide  
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28. Press <Enter> again to display a list of installed local area network (LAN) drivers.  
29. Press <Insert> to install an unlisted driver.  
30. Insert the backup copy of the IntranetWare 4.11 NIC driver diskette into the dis-  
kette drive and press <Enter> to continue. A list of LAN drivers on the diskette  
appears.  
31. Note and select the name of the driver you need to install and press <Enter>.  
The driver is copied to the hard-disk drive.  
32. At the Save existing file Y/N prompt, type \ or Q as necessary and press  
<Enter>.  
A LAN driver configuration screen appears.  
33. Press <Alt><Esc> to switch to the console prompt, type ORDGꢀ  
GULYHUBILOHQDPH, and press <Enter>. A list of slot numbers separated by  
commas is displayed.  
34. Write down all slot numbers that are listed and press <Esc> to clear the com-  
mand line. Press <Alt><Esc> to return to the installation screen.  
35. Enter the appropriate values for the configuration parameters, including the slot  
number for the network adapter, pressing <Enter> after each entry.  
36. Select Save parameters and continue, and then press <Enter>.  
37. Repeat steps 27 through 36 for each network adapter in your system.  
38. Select Continue Installation and press <Enter> to create disk partitions, system  
volumes, and NetWare Directory Services according to the instructions provided  
in the IntranetWare users guide.  
39. If prompted to edit the startup.ncf file, find the entry ORDGꢀVJVFVLꢂFGP and  
replace it with ORDGꢀVFVLKGꢂFGP. Verify that the load command line and slot  
number for your host adapter are listed correctly in the startup.ncf file.  
For further information about editing the startup.ncf file, see “Using startup.ncf  
and autoexec.ncf” found later in this document.  
Your SCSI drivers have been installed. Continue to the next subsection, “Installing the  
Dell-Supplied Novell Patches and Support Pack 5.”  
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The following paragraphs provide instructions for installing IntranetWare patches and  
Support Pack 5.  
Installing and Configuring SCSI Drivers3-19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
'HOOꢃ3URYLGHGꢀ,QWUDQHW:DUHꢀꢄꢅꢆꢆ  
If you purchased IntranetWare from Dell, the required Novell patches (including the lat-  
est revision of the IntranetWare Support Pack recommended by Dell) are provided on  
Dell IntranetWare Support  
the  
CD.  
Dell IntranetWare Support  
To install the patches supplied on the  
steps:  
CD, follow these  
1. Start IntranetWare.  
Dell IntranetWare Support  
2. Insert the  
CD into the servers CD-ROM drive.  
3. At the console prompt, type ORDGꢀFGURPꢀand press <Enter>.  
4. Type FGꢀPRXQWꢀQZVFGꢀand press <Enter>.  
5. Type QZVFGꢁ?GSDWFKꢀand press <Enter>.  
A menu lists several patches (including the IntranetWare Support Pack 5), a  
backup option for the files being replaced by the IntranetWare Support Pack 5,  
and a reboot option.  
Dell recommends that you accept the defaults as displayed.  
6. Read the list of options and press <F10> to accept them.  
The program copies files to your hard-disk drive.  
7. At the messageꢀ,QWUDQHW:DUHꢀ6XSSRUWꢀ3DFNDJHꢀLQVWDOODWLRQꢀLVꢀ  
FRPSOHWHꢓ, press <Enter>.  
8. At the console prompt, type GRZQꢀand press <Enter> to return to “downed  
server” mode.  
9. At the console prompt, type H[LWꢀto return to the MS-DOS prompt.  
Dell IntranetWare Support  
10. Remove the  
11. Reboot the server.  
CD.  
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If you purchased IntranetWare 4.11 from a source other than Dell, you must apply the  
IntranetWare Support Pack version 4 or later before IntranetWare SMP can be  
installed.  
The current IntranetWare Support Pack is version 5 and is an MS-DOS–executable patch  
file (iwsp5b.exe) available for download from Novell’s World Wide Web site at  
www.novell.com. For complete instructions on applying IntranetWare Support Pack 5,  
refer to the Novell documentation.  
To install the IntranetWare Support Pack 5, follow these steps:  
1. Start IntranetWare.  
2. Load the Support Pack file onto a workstation that is attached to the PowerEdge  
server.  
3-20 Dell PowerEdge4350 Systems User’s Guide  
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3. Copy the Support Pack file to a volume on the server.  
4. Expand the file by typing LZVSꢇEꢂH[H, and press <Enter>.  
5. Follow the directions in the iwsp5b.txt file included with the  
Support Pack.  
When Support Pack 5 has been applied, you can install SMP on your system.  
,QVWDOOLQJꢀ603ꢀ6XSSRUW  
NOTE: Before SMP can be installed on your system, you  
apply the IntranetWare  
must  
Support Pack 4 or later to the IntranetWare operating system. See “Installing the Dell-  
Supplied Novell Patches and Support Pack 5” found earlier in this chapter.  
To add SMP support to your IntranetWare installation, follow these steps:  
1. Start IntranetWare.  
2. At the IntranetWare console prompt, type /RDGꢀLQVWDOO and press <Enter>.  
3. From the installation screen that appears, select Multi CPU Options and press  
<Enter>.  
4. From the SMP Installation Options screen, select Select a Platform Support-  
Module and press <Enter>.  
5. From the Select a Driver screen, select MPS14.PSM and press <Enter>.  
A confirmation screen asks if you want to load the selected module.  
6. Select Ye s and press <Enter>.  
A message screen appears.  
7. Press <Enter> to continue and then <Alt><Esc> to exit to the console prompt.  
8. Type GRZQ to down the server and then H[LW to exit to MS-DOS.  
9. Reboot the system to enable SMP support.  
8VLQJꢀVWDUWXSꢃQFIꢀDQGꢀDXWRH[HFꢃQFI  
The startup.ncf and autoexec.ncf files contain a set of commands that are executed  
during the boot routine. The startup.ncf file contains commands to load the disk driv-  
ers. Once startup.ncf loads disk drivers, control is passed to the autoexec.ncf file to  
complete the boot routine. For additional information on the startup.ncf and  
autoexec.ncf files, refer to your IntranetWare documentation.  
To automatically load the aic78u2.ham driver during the boot routine, the startup.ncf  
file must contain a load command line that specifies the location of the driver on the  
hard-disk drive and any available options. To find the slot number, type ORDGꢀ  
Dꢁ?QZVHUYHU?DLFꢉꢊXꢄꢂKDP at the console prompt and press <Enter>. A list of  
Installing and Configuring SCSI Drivers3-21  
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slot numbers separated by commas is displayed. Press <Esc> to clear the command  
line.  
NOTE: To load the driver from your hard-disk drive, the  
driver and  
aic78u2.ham  
module must be copied from your IntranetWare driver diskette to a  
nwaspi.cdm  
directory on your hard-disk drive (usually the server's start-up directory [for example,  
]).  
c:\nwserver  
The syntax to load the aic78u2.ham driver follows:  
pathname options x  
]\aic78u2.ham [ ] slot=  
load [  
For example, the command line to load the driver from thec:\nwserver directory with  
the verbose= option on and a slot number of 10002 follows:  
ORDGꢀFꢁ?QZVHUYHU?DLFꢉꢊXꢄꢂKDPꢀYHUERVH \ꢀVORW ꢃꢌꢌꢌꢄ  
NOTE: For each Adaptec 78 host adapter installed, a separate  
xx  
must be included in the  
adapter.  
command line  
) identifies the specific  
load  
file. The slot number (  
slot=  
startup.ncf  
To modify the startup.ncf file, follow these steps:  
1. At the IntranetWare prompt, type LQVWDOO and press <Enter>.  
2. Choose the menu selection that allows you to edit the startup.ncf file.  
3. Make the necessary changes. When you are finished, press <F10>.  
8VLQJꢀ'ULYHVꢀ7HVWHGꢀDQGꢀ$SSURYHGꢀIRUꢀ,QWUDQHW:DUHꢀ  
To be fully certified as IntranetWare “Yes, Tested and Approved,” a drive and host  
adapter must both pass a qualification process that takes place before you see the  
product. The goals of IntranetWare testing are to simplify installation and provide the  
highest quality disk subsystem.  
xx  
Adaptec 78 series host adapters and their drivers are fully tested and approved for  
IntranetWare. This means that you can purchase a IntranetWare drive (certified as  
Yes, Tested and Approved”) from a vendor, connect it to your system or host  
adapter, partition it, and create a volume without any compatibility concerns.  
NOTE: Dell recommends using only Dell-tested drives.  
Adaptecs aic78u2.ham driver module is flexible enough to allow you to connect SCSI  
drives that are tested and approved for IntranetWare, as well as standard SCSI drives,  
to a single host adapter. The driver registers each hard-disk drive accordingly.  
Drive registration is a user-transparent process; no user interaction is required. You  
can tell that the drive has been detected as IntranetWare-tested and IntranetWare-  
approved if the message 1HW:DUHꢀ<HVꢀ7HVWHGꢀDQGꢀ$SSURYHG is included in the  
drive description string that appears when you run monitor.nlm (disk options).  
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6HWWLQJꢀ8SꢀDꢀ&'ꢃ520ꢀ'ULYHꢀ:LWKꢀ,QWUDQHW:DUH ꢄꢅꢆꢆ  
To use a CD-ROM drive with IntranetWare, follow these steps:  
1. Load aha2940.ham by entering the following command line:  
pathname  
ORDGꢀ> @?DKDꢄꢋꢆꢌꢂKDPꢀVORW [  
2. Load aspicd.cdm by entering the following command line:  
pathname  
ORDGꢀ>  
@ꢀQZDVSLꢂFGP  
NOTE: If  
does not work, unload it and load it again. The first load ini-  
aspicd.cdm  
tializes the host adapter; unloading and reloading allows the initialization tobe  
completed.  
3. Load cdrom.nlm by entering the following command line:  
pathname  
ORDGꢀ> @ꢀFGURPꢂQOP  
4. Enter the following line at the prompt, and then note the number and name of  
the CD that appears:  
FGꢀGHYLFHꢀOLVW  
5. Enter the number and volume name of the CD at the command line:  
number  
@ꢀ>  
name  
@
FGꢀPRXQWꢀ>  
The CD-ROM drive is now ready to be accessed as a volume.  
2SWLPL]LQJꢀ3HUIRUPDQFHꢀ  
xx  
The Adaptec 78 SCSI bus-mastering firmware increases the SCSI performance of  
xx  
the Adaptec 78 series host adapters under multitasking environments. The firm-  
ware uses a paging mechanism to handle up to 255 SCSI commands simultaneously.  
The sequencer can simultaneously manage up to 32 tagged, or 2 nontagged, SCSI  
commands for each SCSI device, up to a limit of 255 SCSI commands. The firmware  
can queue as many commands as the operating system is able to send to the host  
adapter. To set this feature, enter the following command:  
n
PD[BWDJV  
In general, a low number for the max_tags option gives better sequential perfor-  
mance. This value varies with the level of random disk accesses and drive  
characteristics.  
NOTE: A large value for  
can cause starvation problems with some drives.  
max_tags  
7URXEOHVKRRWLQJꢀIRUꢀ,QWUDQHW:DUHꢀ  
Any error that occurs while the driver is initializing prevents the driver from loading. If  
an error does occur, the driver causes the system to beep and display a numbered  
error message:  
[[[PHVVDJH  
Installing and Configuring SCSI Drivers3-23  
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xxx  
message  
is a line describing the error. The error  
The indicates the error code, and  
codes are divided into three categories:  
000-099 — Non–host-adapter-specific  
100-299 — Host-adapter-specific  
300-999 — Reserved  
Specific error codes, such as those in the following subsections, appear only if you  
have installed the host adapters and drivers that generate them.  
1RQ²+RVWꢃ$GDSWHUꢃ6SHFLILFꢀ(UURUꢀ&RGHV  
The following error codes alert you to error conditions caused by factors not related to  
the host adapter:  
ꢌꢌꢌꢀ)DLOHGꢀ3DUVH'ULYHU3DUDPHWHUVꢀFDOO  
A call to IntranetWares ParseDriverParameters routine has failed for some unknown  
reason. The command line contains errors, or you pressed <Esc> at the port or slot  
prompt.  
ꢌꢌꢃꢀ8QDEOHꢀWRꢀUHVHUYHꢀKDUGZDUHꢒꢀSRVVLEOHꢀFRQIOLFW  
The driver failed in its attempt to reserve the host adapters hardware settings (that is,  
direct memory access [DMA] and interrupt request [IRQ] settings). Another card in  
your system may be causing a conflict with the host adapter.  
ꢌꢌꢄꢀ1HW:DUHꢀUHMHFWHGꢀFDUGꢀ)DLOHGꢀ$GG'LVN6\VWHPꢀFDOO  
The driver failed in its attempt to register the host adapter withIntranetWare. The file  
server may not have enough memory.  
ꢌꢌꢅꢀ,QYDOLGꢀFRPPDQGꢀOLQHꢀRSWLRQꢀHQWHUHGꢀ!ꢀRSWLRQ  
An invalid option was entered on the command line. The invalid option that was  
entered is displayed.  
ꢌꢌꢆꢀ,QYDOLGꢀFRPPDQGꢀOLQHꢒꢀSOHDVHꢀHQWHUꢀFRUUHFWO\  
The driver was unable to understand the command line options you entered. Be sure  
you have entered these options correctly.  
+RVWꢃ$GDSWHUꢃ6SHFLILFꢀ(UURUꢀ&RGHV  
The following error codes alert you to error conditions caused by factors related to the  
host adapter:  
ꢄꢌꢌꢀ1RꢀKRVWꢀDGDSWHUꢀIRXQGꢀIRUꢀWKLVꢀGULYHUꢀWRꢀUHJLVWHU  
xx  
No Adaptec 78 host adapter was found in your system for the driver to register. Be  
sure the host adapter is properly configured and properly seated in the slot.  
ꢄꢌꢅꢀ,QYDOLGꢀ-GHYLFH®ꢀVHWWLQJ  
3-24 Dell PowerEdge4350 Systems User’s Guide  
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You have entered an invalid slot setting on the command line. You can only enter slot  
numbers for valid host adapters. If you load without the slot option, you will be  
prompted to enter a valid value.  
ꢄꢌꢆꢀ,QYDOLGꢀ-YHUERVH®ꢀVHWWLQJꢒꢀXVHꢀ-\®  
You can only enter \ for this option (verbose=y).  
ꢄꢌꢇꢀ,QYDOLGꢀ-UHPRYDEOH®ꢀVHWWLQJꢒꢀXVHꢀ-RII®  
You can only enter RII for this option (removable=off).  
ꢄꢌꢈꢀ,QYDOLGꢀ-IL[HGBGLVN®ꢀVHWWLQJꢒꢀXVHꢀ-RII®  
You can only enter RII for this option (fixed_disk=off).  
ꢄꢌꢊꢀ6&6,ꢀSUHVHQWꢀEXWꢀQRWꢀHQDEOHGꢍFRQILJXUHGꢀIRUꢀ3&,  
A host adapter is present, but its bus or device entry has not been enabled.  
Installing and Configuring SCSI Drivers3-25  
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& + $ 3 7 ( 5 ꢁ ꢅ  
8VLQJꢀWKHꢀ6\VWHPꢀ6HWXSꢀ3URJUDP  
Each time you turn on or reboot your computer system, the system compares the  
hardware installed in the system to the hardware listed in the system configuration  
information stored in nonvolatile random-access memory (NVRAM) on the system  
board. If the system detects a discrepancy, it generates error messages that identify  
the incorrect configuration settings. The system then prompts you to enter the  
System Setup program to correct the setting.  
You can use the System Setup program as follows:  
To change the system configuration information after you add, change, or remove  
any hardware in your system  
To set or change user-selectable options—for example, the time or date on your  
system  
To enable or disable all integrated devices in your system  
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ꢎ3&,ꢏꢁGHYLFHVꢁꢎVXFKꢁDVꢁ3&,ꢁH[SDQVLRQꢁFDUGVꢃꢁWKHꢁEXLOWꢂLQꢁYLGHRꢁFRQWUROOHUꢁRUꢁ  
WKHꢁEXLOWꢂLQꢁVPDOOꢁFRPSXWHUꢁV\VWHPꢁLQWHUIDFHꢁ>6&6,@ꢁKRVWꢁDGDSWHUꢏꢄꢁ6HHꢁ  
´&RQILJXULQJꢁ,6$ꢁDQGꢁ3&,ꢁ([SDQVLRQꢁ&DUGVµꢁLQꢁ&KDSWHUꢁꢅꢁIRUꢁPRUHꢁLQIRUPDꢂ  
WLRQꢁDERXWꢁKRZꢁ3&,ꢁGHYLFHVꢁDUHꢁFRQILJXUHGꢁEDVHGꢁRQꢁVHWWLQJVꢁLQꢁWKHꢁ5&8ꢄ  
You can view the current settings any time you run the System Setup program. When  
you change a setting, the system reboots automatically so that the change can take  
effect.  
After you set up your system, run the System Setup program to familiarize yourself  
with your system configuration information and optional settings. Dell recommends  
that you print the System Setup screens (by pressing the <Print Screen> key) or write  
down the information for future reference.  
Before you use the System Setup program, you need to know the kind of diskette  
drive(s) and hard-disk drive(s) installed in your computer. If you are unsure of any of  
this information, see the Manufacturing Test Report that was shipped with your sys-  
tem. You can access the Manufacturing Test Report in the Dell Accessories folder.  
Using the System Setup Program 4-1  
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(QWHULQJꢀWKHꢀ6\VWHPꢀ6HWXSꢀ3URJUDPꢀꢀ  
Enter the System Setup program as follows:  
1. Turn on your system.  
If your system is already on, shut it down and then turn it on again.  
2. Press <Ctrl><Alt><Enter> immediately after you see the following message:  
3UHVVꢀꢎ&WUO!ꢎ$OW!ꢎ(QWHU!ꢀIRUꢀ6\VWHPꢀ6HWXS  
let the  
If you wait too long and your operating system begins to load into memory,  
system complete the load operation  
; then shut down the system and try again.  
NOTE: To ensure an orderly system shutdown, consult the documentation that  
accompanied your operating system.  
You can also enter the System Setup program by responding to certain error mes-  
sages. See “Responding to Error Messages” at the end of this chapter.  
6\VWHPꢀ6HWXSꢀ6FUHHQVꢀ  
The two System Setup screens, Page 1 and Page 2, display the current setup and con-  
figuration information and optional settings for your system. Typical examples are  
illustrated in Figure 4-1. Information on the two System Setup screens is organized in  
five boxed areas:  
Title box  
The box at the top of both screens lists the system name, page number (Page 1  
or Page 2), and the revision number of the basic input/output system (BIOS).  
Configuration options  
The box on the left half of both screens lists the categories that define the  
installed hardware in your computer.  
Fields beside the categories contain options or values; those that appear bright  
on the screen can be changed. Options or values that you cannot change  
because they are determined by the system appear less bright.  
Some categories have multiple fields, which may show options or values as  
bright or less bright depending upon what options or values you entered in other  
fields.  
Help  
The box on the upper-right half of both screens displays help information for the  
category with a currently highlighted field.  
System data  
The box in the lower-right corner of both screens displays information about your  
system.  
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Key functions  
The line of boxes across the bottom of both screens lists keys and their functions  
within the System Setup program.  
8VLQJꢀWKHꢀ6\VWHPꢀ6HWXSꢀ3URJUDP  
Table 4-1 lists the keys you use to view or change information on the System Setup  
screens and to exit the program.  
7DEOHꢀꢇꢄꢂꢃꢀꢀ6\VWHPꢄ6HWXSꢀ1DYLJDWLRQꢀ.H\V ꢀ  
.H\V  
$FWLRQ  
Moves to the next field.  
or  
or  
Moves to the previous field.  
Cycles through the options in a field. In many  
fields, you can also type the appropriate value.  
or  
or  
Scrolls through help information.  
Switches between Pages 1 and 2.  
Exits the System Setup program and reboots the  
system if any changes were made.  
For most of the categories, any changes you  
make are recorded but do not take effect until the  
next time you boot the system. For a few catego-  
ries (as noted in the help area), the changes take  
effect immediately.  
Exits the System Setup program and reboots the  
system, implementing any changes you have  
made.  
Using the System Setup Program 4-3  
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configuration options  
help  
title box  
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4-4 Dell PowerEdge4350 Systems User’s Guide  
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The following subsections explain in detail each of the options on the System Setup  
screens:  
7LPH  
Time resets the time on the computers internal clock.  
hours minutes seconds  
Time is kept in a 24-hour format ( : : ). To change the time, press  
the right-arrow key to increase the number in the highlighted field or press the left-  
arrow key to decrease the number. If you prefer, you can type numbers in each of the  
appropriate fields.  
'DWHꢀꢀꢀꢀ  
Date resets the date on the computers internal calendar.  
Your system automatically displays the day of the week corresponding to the settings  
month day-of-month  
in the three fields that follow ( , and  
year  
).  
,
To change the date, press the right-arrow key to increase the number in the high-  
lighted field or press the left-arrow key to decrease the number. If you prefer, you can  
month  
day-of-month  
fields.  
type numbers in the  
and  
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Diskette Drive A and Diskette Drive B identify the type of diskette drive installed in  
your computer.  
NOTE: To ensure commonality across the Dell PowerEdge family of servers, the BIOS  
used in the PowerEdge 4350 system is the same as that used in other PowerEdge  
servers. Thus, the PowerEdge 4350 system BIOS provides support for dual diskette  
drive configurations—as in other PowerEdge servers—even though there is no avail-  
able slot in the PowerEdge 4350 chassis to install a second diskette drive.  
Diskette Drive A is the 3.5-inch diskette drive installed in the vertical drive slot to the  
left of the hard-disk drives. Slot space for a second diskette drive is not provided, so  
Diskette Drive B is set to Not Installed.  
The available settings for these options are:  
3.5 Inch, 720 KB  
3.5 Inch, 1.44 MB  
5.25 Inch, 360 KB  
5.25 Inch, 1.2 MB  
Not Installed  
Using the System Setup Program 4-5  
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5HVHUYHGꢀ0HPRU\  
Reserved Memory allows you to designate a region of system board memory that  
can be supplied by an expansion card. You should not enable the reserved memory  
feature unless you are using an expansion card that requires special addressing.  
For example, you may have a memory expansion card that needs to be addressed  
starting at 15 megabytes (MB). Selecting the 15M - 16M setting for Reserved Mem-  
ory specifies that the base memory from 15 to 16 MB comes from the memory  
expansion card (the base memory below the 15-MB address comes from the dual-in-  
line memory modules [DIMMs] on the system board).  
Reserved Memory has the following settings:  
None (the default)  
15M - 16M  
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CPU Speed indicates the processor speed at which your system boots.  
Press the left- or right-arrow key to toggle CPU Speed between the resident micro-  
processors rated speed (the default) and a lower speed. This feature should not be  
used under normal operations.  
1XPꢀ/RFNꢀ  
Num Lock determines whether your system boots with the Num Lock mode acti-  
vated on 101- or 102-key keyboards (it does not apply to 84-key keyboards).  
When Num Lock mode is activated, the rightmost bank of keys on your keyboard pro-  
vides the mathematical and numeric functions shown at the tops of the keys. When  
Num Lock mode is turned off, these keys provide cursor-control functions according to  
the label on the bottom of each key.  
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Processor 1 and Processor 2 display the version or stepping number of each proces-  
sor slot in the system. These options have no user-selectable settings.  
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Fan Speed has the following settings:  
Full Speed (the default) provides maximum cooling.  
Noise Reduced enables quiet-mode operation.  
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System Alert has the following settings:  
Fault (the default) causes the system light-emitting diode (LED) to flash only  
when a critical error threshold has been passed.  
Warning causes the system LED to flash as soon as a noncritical error threshold  
has been passed.  
.H\ERDUGꢀ(UURUVꢀ  
Keyboard Errors enables or disables reporting of keyboard errors during the power-on  
self-test (POST), which is a series of tests that the system performs on the hardware  
each time you turn on the system or press the reset button.  
This option is useful when applied to self-starting servers or host systems that have  
no permanently attached keyboard. In these situations, selectingDo Not Report sup-  
presses all error messages relating to the keyboard or to the keyboard controller  
during POST. This option does not affect the operation of the keyboard itself if a  
keyboard is attached to the computer.  
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Boot Sequence can be set to Diskette First (the default) or to Hard Disk Only.  
boot  
The term  
refers to the system’s start-up procedure. When turned on, the  
system “bootstraps” itself into an operational state by loading into memory a  
small program, which in turn loads the necessary operating system. Boot  
Sequence tells the system where to look for the files that it needs to load.  
NOTE: If a bootable CD-ROM is in the CD-ROM drive, the system will boot from the  
CD-ROM, ignoring any value in  
. If there is no bootable CD-ROM,  
Boot Sequence  
will control whether the system boots from a diskette or a hard-disk  
Boot Sequence  
drive.  
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Selecting Diskette First causes the system to try booting from drive A first. If the  
system finds a diskette that is not bootable in the drive or finds a problem with  
the drive itself, it displays an error message. If it does not find a diskette in the  
drive, the system tries to boot from the CD-ROM, then from the hard-disk drive  
(drive 0), and finally from the Plug and Play network adapters.  
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Selecting Hard Disk Only causes the system to attempt to boot first from the  
hard-disk drive and then from the Plug and Play network adapters in the order  
found.  
Using the System Setup Program 4-7  
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6FDQꢀ6HTXHQFH  
This option determines the order in which PCI devices are scanned by the system,  
and it allows you to select the built-in SCSI controller or an optional PCI expansion-  
card SCSI controller as the boot device. The options are:  
Embedded Devices First  
Slots First (H/L) (the default)  
Slots First (L/H)  
When the internal SCSI drives are connected to a SCSI controller on the system  
board, select Embedded Devices First to boot from these drives.  
When the internal SCSI drives are connected to a PCI RAID controller, selectSlots  
First to boot from these drives. If the PCI RAID controller is in slot 6, select  
High/Low. If the controller is in slot 1, select Low/High.  
6\VWHPꢀ3DVVZRUGꢀ  
System Password displays the current status of your systems password security  
feature and allows you to assign and verify a new password. No one can assign a new  
password unless the current status is Not Enabled, which is displayed in bright  
characters.  
The settings for the System Password are:  
Not Enabled (the default)  
Enabled  
Disabled by Jumper (jumper removed)  
NOTE: Read “Using the System Password Feature” found later in this chapter for  
instructions on assigning a system password and using or changing an existing  
system password. See “Disabling a Forgotten Password” found later in this chapter  
for instructions on disabling a forgotten system password.  
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When Setup Password is set to Enabled, Password Status allows you to prevent  
the system password from being changed or disabled at system start-up.  
To lock the system password, you must first assign a password in Setup Password  
and then change Password Status to Locked. In this state, the system password  
cannot be changed through System Password and cannot be disabled at system  
start-up by pressing <Ctrl><Enter>.  
To unlock the system password, you must enter the setup password in Setup Pass-  
word and then change Password Status to Unlocked. In this state, the system  
password can be disabled at system start-up by pressing <Ctrl><Enter> and then  
changed through System Password.  
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Setup Password lets you restrict access to your computers System Setup program  
in the same way that you restrict access to your system with the system password  
feature. The settings are:  
Not Enabled (the default)  
Enabled  
Disabled by Jumper (jumper removed)  
NOTE: Read “Using the Setup Password Feature” found later in this chapter for  
instructions on assigning a setup password and using or changing an existing setup  
password. See “Disabling a Forgotten Password” found later in this chapter for  
instructions on disabling a forgotten setup password.  
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Mouse enables or disables the systems built-in Personal System/2 (PS/2)-compatible  
mouse port. Disabling the mouse allows an expansion card to use IRQ12.  
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Serial Port 1 and Serial Port 2 configure the systems built-in serial ports. These  
options can be set to Auto (the default) to automatically configure a port, to a particu-  
lar designation (COM1 or COM3 for SerialPort1; COM2 or COM4 for Serial Port 2),  
or to Offto disable the port.  
If you set a serial port to Auto and add an expansion card containing a port configured  
to the same designation, the system automatically remaps the built-in port to the next  
available port designation that shares the same interrupt request (IRQ) settingas  
follows:  
COM1 (input/output [I/O] address 3F8h), which shares IRQ4 with COM3, is  
remapped to COM3 (I/O address 3E8h).  
Likewise, COM2 (I/O address 2F8h), which shares IRQ3 with COM4, is  
remapped to COM4 (I/O address 2E8h).  
NOTE: When two COM ports share an IRQ setting, you can use either port as neces-  
sary, . If the second  
port (COM3 or COM4) is also in use, the built-in port is turned off.  
but you may not be able to use them both at the same time  
3DUDOOHOꢀ3RUWꢀꢀꢀꢀ  
Parallel Port configures the systems built-in parallel port. Parallel Port can be set to  
378h (the default), to alternate addresses 278h or3BCh,or to Off to disable the port.  
NOTE: Do not set to if you have an Extended Capabilities Port  
Parallel Port 278h  
(ECP) device connected to the port.  
Using the System Setup Program 4-9  
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3DUDOOHOꢀ0RGHꢀ  
Parallel Mode controls whether the systems built-in parallel port acts as an  
AT-compatible (unidirectional) or PS/2-compatible (bidirectional) port.  
Set Parallel Mode according to the type of peripheral device connected to the parallel  
port. To determine the correct mode to use, see the documentation that came with  
the device.  
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Diskette controls the operation of the systems built-in diskette drive controller.  
With Auto (the default) selected, the system turns off the built-in diskette drive con-  
troller when necessary to accommodate a controller card installed in an expansion  
slot.  
With Write Protect selected, nothing can be written to diskette drives using the  
systems built-in diskette drive controller. (The system can still read from the drives.)  
When this option is selected, the Auto option (whereby the system turns off the  
built-in diskette drive controller as necessary) is also in effect.  
Selecting Off turns off the built-in diskette controller; this option is used primarily for  
troubleshooting purposes.  
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Speaker controls the built-in speaker. The default is On. Rebooting the system is  
required for a change to take effect.  
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Primary SCSI and Secondary SCSI turn the respective SCSI controller on or off.  
Selecting On (the default option) enables the built-in PCI SCSI controller and scans  
the associated read-only memory (ROM). For the system to boot from a drive  
attached to the built-in SCSI controller, the drive must be enabled. SelectingOff  
causes the BIOS to mask the presence of a device.  
6\VWHPꢀ'DWDꢀ  
The following fields, which are not selectable, display information about the system:  
The processor line displays the microprocessor type and speed.  
Level 2 Cache displays the size of the integrated cache (512 kilobytes [KB]).  
System Memory indicates the entire amount of installed memory detected in  
your system, except for memory on Expanded Memory Specification (EMS)  
expansion cards. After adding memory, check System Memory to confirm that  
the new memory is installed correctly and is recognized by the system.  
4-10 Dell PowerEdge4350 Systems User’s Guide  
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Video Memory displays the amount of video memory detected in your system.  
Service Tag displays the systems five-character service tag number, which was  
programmed into NVRAM by Dell during the manufacturing process. Refer to this  
number during technical assistance or service calls. The service tag number is  
also accessed by certain Dell support software, including the diagnostics  
software.  
Asset Tag displays the customer-programmable asset tag number for the system  
if an asset tag number has been assigned. You can use the Asset Tag utility,  
which is included with your software support utilities, to enter an asset tag num-  
ber up to ten characters long into NVRAM. See Asset Tag Utility” in Chapter 2  
for information on loading the Asset Tag utility.  
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Your Dell system is shipped to you without the system password feature enabled. If  
system security is a concern, you should operate your system only with system  
password protection.  
You can assign a system password, as described in the next subsection, Assigning a  
System Password,” whenever you use the System Setup program. After a system  
password is assigned, only those who know the password have full use of the  
system.  
When System Password is set to Enabled, the computer system prompts you for  
the system password just after the system boots.  
To change an existing system password, you must know the password (see “Deleting  
or Changing an Existing System Password” found later in this section). If you assign  
forget  
and later  
a system password, you need to be able to remove the computer  
cover to change a jumper setting that disables the system password feature (see  
“Disabling a Forgotten Password” found later in this chapter). Note that when  
you erase the system password, you erase the setup password at the same time.  
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DꢁV\VWHPꢁSDVVZRUGꢁDVVLJQHGꢃꢁRUꢁLIꢁ\RXꢁOHDYHꢁ\RXUꢁFRPSXWHUꢁXQORFNHGꢁVRꢁ  
WKDWꢁVRPHRQHꢁFDQꢁGLVDEOHꢁWKHꢁSDVVZRUGꢁE\ꢁFKDQJLQJꢁDꢁMXPSHUꢁVHWWLQJꢃꢁDQ\ꢂ  
RQHꢁFDQꢁDFFHVVꢁWKHꢁGDWDꢁVWRUHGꢁRQꢁ\RXUꢁKDUGꢂGLVNꢁGULYHꢄ  
NOTE: The system password is overridden by the setup password.  
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Before you can assign a system password, you must enter the System Setup program  
and check System Password.  
Using the System Setup Program4-11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
When a system password is assigned, System Password is Enabled. When the sys-  
tem password feature is disabled by a jumper setting on the system board, the status  
You cannot change or enter a new system pass-  
shown is Disabled by Jumper.  
word if either of these options is displayed  
.
When no system password is assigned and the password jumper on the system  
board is in the enabled position (its default), the status shown for System Password  
Only when  
is set to  
can you assign  
Not Enabled  
is Not Enabled.  
a system password  
System Password  
, using the following procedure:  
1. Verify that Password Status is set to Unlocked.  
For instructions on changing the setting for Password Status, see “Password  
Status” found earlier in this chapter.  
2. Highlight System Password, and then press the left- or right-arrow key.  
The heading changes to Enter Password, followed by an empty seven-character  
field in square brackets.  
3. Type your new system password.  
You can use up to seven characters in your password.  
As you press each character key (or the spacebarkey for a blank space), a place-  
holder appears in the field.  
The password assignment operation recognizes keys by their location on the key-  
board, without distinguishing between lowercase and uppercase characters. For  
M M  
example, if you have an in your password, the system recognizes either or  
as correct.  
m
Certain key combinations are not valid. If you enter one of these combinations,  
the speaker emits a beep.  
To erase a character when entering your password, press the <Backspace> key  
or the left-arrow key.  
NOTE: To escape from the field without assigning a system password, press the  
<Tab> key or the <Shift><Tab> key combination to move to another field, or  
press the <Esc> key at any time prior to completing step 5.  
4. Press <Enter>.  
If the new system password is less than seven characters, the whole field fills  
with placeholders. Then the category heading changes to Verify Password, fol-  
lowed by another empty seven-character field in square brackets.  
5. To confirm your password, type it a second time and press <Enter>.  
The password setting changes to Enabled. Your system password is now set;  
you can exit the System Setup program and begin using your system. Note, how-  
ever, that password protection does not take effect until you reboot the system  
by turning the system off and then on again.  
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8VLQJꢀ<RXUꢀ6\VWHPꢀ3DVVZRUGꢀWRꢀ6HFXUHꢀ<RXUꢀ6\VWHP  
Whenever you turn on your system or reboot by pressing the <Ctrl><Alt><Del>key  
combination, the following prompt appears when Password Status is set to  
Unlocked:  
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ªꢀSUHVVꢀꢎ(17(5!ꢀWRꢀOHDYHꢀSDVVZRUGꢀVHFXULW\ꢀHQDEOHGꢂ  
ªꢀSUHVVꢀꢎ&75/!ꢎ(17(5!ꢀWRꢀGLVDEOHꢀSDVVZRUGꢀVHFXULW\ꢂ  
(QWHUꢀSDVVZRUGꢁ  
If Password Status is set to Locked, the following prompt appears:  
7\SHꢀWKHꢀSDVVZRUGꢀDQGꢀSUHVVꢀꢎ(QWHU!ꢂ  
After you type the correct system password and press <Enter>, your system boots  
and you can use the keyboard and/or mouse to operate your system as usual.  
NOTE: If you have assigned a setup password (see “Using the Setup Password Fea-  
ture” found later in this chapter), the system accepts your setup password as an  
alternate system password.  
If a wrong or incomplete system password is entered, the following message appears  
on the screen:  
ꢔꢔꢀ,QFRUUHFWꢀSDVVZRUGꢂꢀꢔꢔ  
(QWHUꢀSDVVZRUGꢁ  
If an incorrect or incomplete system password is entered again, the same message  
appears on the screen.  
The third and subsequent times an incorrect or incomplete system password is  
entered, the system displays the following message:  
ꢔꢔꢀ,QFRUUHFWꢀSDVVZRUGꢂꢀꢔꢔ  
1XPEHUꢀRIꢀXQVXFFHVVIXOꢀSDVVZRUGꢀDWWHPSWVꢁꢀꢅ  
6\VWHPꢀKDOWHGꢓꢀ0XVWꢀSRZHUꢀGRZQꢂ  
The number of unsuccessful attempts made to enter the correct system password  
can alert you to an unauthorized person attempting to use your system.  
Even after your system is turned off and on, the previous message is displayed each  
time an incorrect or incomplete system password is entered.  
NOTE: You can use  
in conjunction with  
to further protect your system from unauthorized changes. For  
and  
System Password  
Password Status  
Setup Password  
more information, see “Password Status” found earlier in this chapter.  
Using the System Setup Program4-13  
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'HOHWLQJꢀRUꢀ&KDQJLQJꢀDQꢀ([LVWLQJꢀ6\VWHPꢀ3DVVZRUGꢀꢀꢀꢀꢀ  
To delete or change an existing system password, perform the following steps:  
1. Enter the System Setup program, and verify that the Password Status category  
is set to Unlocked.  
Enter the System Setup program by pressing the <Ctrl><Alt><Enter> key com-  
bination. Press the <Alt><p> key combination to move to Page 2 of theSystem  
Setup screens. For instructions on changing the setting for Password Status,  
see “Password Status” found earlier in this chapter.  
2. Reboot your system to force it to prompt you for a system password.  
3. When prompted, type the system password.  
4. Press the <Ctrl><Enter> key combination to disable the existing system pass-  
word, instead of pressing <Enter> to continue with the normal operation of  
your system.  
5. Confirm that Not Enabled is displayed for the System Password category of  
the System Setup program.  
If Not Enabled appears in the System Password category, the system pass-  
word has been deleted. If you want to assign a new password, continue to  
not  
step 6. If Not Enabled is  
displayed for the System Password category,  
press the <Alt><b> key combination to reboot the system, and then repeat  
steps 3 through 5.  
6. To assign a new password, follow the procedure in Assigning a System Pass-  
word” found earlier in this section.  
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Your Dell system is shipped to you without the setup password feature enabled. If  
system security is a concern, you should operate your system with setup password  
protection.  
You can assign a setup password, as described in the next subsection, Assigning a  
Setup Password,” whenever you use the System Setup program. After a setup  
password is assigned, only those who know the password have full use of the  
System Setup program.  
To change an existing setup password, you must know the setup password (see  
“Deleting or Changing an Existing Setup Password” found later in this section). If you  
forget  
assign and later  
change a jumper setting that disables the setup password feature (see “Disabling a  
system  
a setup password, you need to remove the computer cover to  
Forgotten Password” found later in this chapter). Note that you erase the  
password  
at the same time.  
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$VVLJQLQJꢀDꢀ6HWXSꢀ3DVVZRUGꢀ  
A setup password can be assigned (or changed) only whenSetup Password is set to  
Not Enabled. To assign a setup password, highlight Setup Password and press the  
left- or right-arrow key. The system prompts you to enter and verify the password. If a  
character is illegal for password use, the system emits a beep.  
NOTES: The setup password can be the same as the system password.  
If the two passwords are different, the setup password can be used as an alternate  
system password. However, the system password cannot be used in place of the  
setup password.  
After you verify the password, Setup Password changes to Enabled. The next time  
you enter the System Setup program, the system prompts you for the setup  
password.  
A change to Setup Password becomes effective immediately (rebooting the system  
is not required).  
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If Setup Password is set to Enabled, you must enter the correct setup password  
before you can modify the majority of the System Setup options.  
When you start the System Setup program, Page 2 of the System Setup screens  
appears with Setup Password highlighted, prompting you to type the password.  
If you do not enter the correct password in three attempts, the system lets you view,  
but not modify, the System Setup screens—with the following exceptions:  
You can still modify Date, Time, CPU Speed, Num Lock, and Speaker.  
If System Password is not enabled and is not locked via Password Status, you  
can assign a system password (however, you cannot disable or change an exist-  
ing system password).  
NOTE: You can use  
in conjunction with  
to  
Setup Password  
Password Status  
protect the system password from unauthorized changes. For more information,  
see “Password Status” found earlier in this chapter.  
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To delete or change an existing setup password, perform the following steps:  
1. Enter the System Setup program.  
2. Highlight Setup Password, and press the left- or right-arrow key to delete the  
existing setup password.  
The setting changes to Not Enabled.  
3. If you want to assign a new setup password, follow the procedure in Assigning a  
Setup Password” found earlier in this section.  
Using the System Setup Program4-15  
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'LVDEOLQJꢀDꢀ)RUJRWWHQꢀ3DVVZRUGꢀ  
If you forget your system or setup password, you cannot operate your system or  
change settings in the System Setup program, respectively, until a trained service  
technician opens the computer chassis, changes the password jumper setting to dis-  
able the passwords, and erases the existing passwords. This procedure is described  
Installation and Trouble-  
in “Disabling a Forgotten Password” in Appendix B of the  
shooting Guide.  
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If an error message appears on your monitor screen while the system is booting,  
make a note of the message. Then, before entering the System Setup program, refer  
Installation  
to “System Beep Codes” and “System Messages” in Chapter 3 of the  
and Troubleshooting Guide  
for an explanation of the message and suggestions for cor-  
recting any errors. (An exception to this routine: It is normal to receive an error  
message the first time you boot your system after installing a memory upgrade. In  
that situation, do not refer to “System Beep Codes” and “System Messages.”  
Instead, follow the instructions in “Performing a Memory Upgrade” in Chapter 8 of  
Installation and Troubleshooting Guide  
.)  
the  
Some error conditions give the user the following options:  
Press <F1> if you wish to continue; or  
Press <F2> if you wish to run the System Setup program and update the config-  
uration data.  
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he Resource Configuration Utility (RCU) is used to tell the system what expansion  
T
cards are installed and which expansion slots they occupy. With this information, the  
system automatically configures Plug and Play expansion cards and Peripheral Com-  
ponent Interface (PCI) expansion cards and can tell you how to configure non-Plug and  
Play Industry-Standard Architecture (ISA) expansion cards manually by setting jump-  
ers or switches. Before your system was shipped from Dell, a technician used the  
RCU to enter the correct information for the expansion cards initially installed in your  
computer.  
The RCU also monitors the resources required by any installed PCI expansion card.  
After installing or moving a PCI expansion card, you should run the RCU to update the  
systems database of available system resources stored in nonvolatile random-access  
memory (NVRAM).  
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Whenever you add, remove, or reposition an ISA expansion card, use the RCU to  
reconfigure your system. The utility reads the cards corresponding configuration  
(.cfg) file, which describes the cards characteristics and required system resources,  
and then uses his information to create a conflict-free configuration.  
The RCU is PCI-aware and can be used to configure PCI expansion cards. Configura-  
tion information for PCI expansion cards is contained within the card, so no  
after  
additional.cfg file is required. You should run the RCU installing or moving a PCI  
expansion card to keep the systems database of available resources accurate.  
Using the Resource Configuration Utility 5-1  
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Dell OpenManage Server Assistant  
The RCU is included on the  
CD shipped with your  
system.  
You can run the RCU directly from the CD or from a diskette that you create using the  
CDs main menu. Dell recommends that you run the RCU from a diskette because it is  
not compatible with all operating systems. Also, using a diskette to run the utility  
allows you to copy any system configuration changes to the diskette for safekeeping.  
Dell OpenManage Server Assistant  
Refer to the  
CD to create the RCU diskette.  
PCI expansion cards do not require a configuration file. The PCI configuration utility in  
read-only memory (ROM) automatically uses the information maintained by the RCU  
to assign resources for PCI expansion cards.  
:KHQꢀWRꢀ5XQꢀWKHꢀ5&8ꢀ  
After the RCU has configured all of your PCI expansion cards, you can use the utility  
lock  
to  
the configuration of your PCI expansion cards so that they are always assigned  
the same resources. See “Locking and Unlocking Cards” found later in this chapter  
for details.  
NOTE: If your system detects a card configuration problem during operation, you  
receive a warning message directing you to run the RCU to correct the problem.  
0DNLQJꢀ6HOHFWLRQVꢀLQꢀWKHꢀ5&8  
The RCU uses menus to guide you through the configuration process. The menus and  
their options are accessed through keyboard commands.  
To make a menu selection  
, use the up- or down-arrow key to highlight the desired  
option, and then press <Enter>. In the Help menu or Advanced menu, you can also  
select an option by pressing the key that corresponds to the highlighted letter in the  
selection list.  
To scroll up or down a screen  
, press the <Page Up> or <Page Down> key,  
respectively.  
8VLQJꢀ2QOLQHꢀ,QVWUXFWLRQVꢀ  
The RCU has online instructions for each of its procedures. If you need help at any  
time, press <F1> to see a help screen that offers more details about the task you are  
doing.  
6WDUWLQJꢀWKHꢀ5&8ꢀ  
If you are running the RCU from your hard-disk drive, remove any terminate-and-stay-  
resident (TSR) programs from memory before starting the utility. These programs  
take up space in system memory even when they are not running, thus reducing the  
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amount of memory available to the RCU. See the documentation that accompanied  
these programs for instructions on removing them from memory.  
If you start the utility and there is not enough memory to run it, a message is  
displayed. If you receive such a message, run the utility from a diskette.  
Follow these steps the first time you use the RCU.  
To run the program from a diskette  
, insert into drive A the RCU diskette that you cre-  
Dell OpenManage Server Assistant  
CD. Then either turn on your  
ated from the  
computer or reboot it by pressing <Ctrl><Alt><Del>.  
To run the program from your hard-disk drive  
, switch to the c:\rcu subdirectory,  
type VG at the operating system prompt, and press <Enter>.  
1.  
Dell OpenManage Server Assistant  
To run the program from the  
CD, restart the  
system from the CD and refer to the options on the CDs main menu to run the  
RCU.  
2. When the Welcome screen appears, read the information on the screen and  
press <Enter>.  
The Main Menu appears as follows:  
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The first option in the menu is already highlighted.  
3. Press <Enter> to read the online overview of the RCU.  
After reading the online overview, you are ready to use the program to configure  
your computer for any PCI expansion cards currently installed in your computers  
expansion slots.  
0DLQꢀ0HQX  
The following four sections describe each of the menu options in theMain Menu and  
the submenus for those options.  
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The Learn About Configuring Your Computer option presents an overview of the  
configuration process. As you finish reading a screen, press <Enter> to view the next  
screen. Press <F10> to return to the Main Menu.  
Using the Resource Configuration Utility 5-3  
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The Configure Computer option takes you through the configuration process step by  
step. Use this option the first time you configure your system and every time you  
change your hardware configuration through the RCU.  
When you select Configure Computer, the following menu appears on the screen:  
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6WHSꢀꢇꢁꢀ6DYHꢀDQGꢀH[LW  
6WHSꢀꢆꢇꢀ,PSRUWDQWꢀ5HVRXUFHꢀ&RQILJXUDWLRQꢀ,QIRUPDWLRQ  
The Step 1: Important Resource Configuration Information option uses seven  
information screens to explain the configuration process. After reading the first  
screen, press <Enter> to see the next one. When you have finished reading all seven  
screens, press <Esc> to return to the Steps in Configuring Your Computer menu.  
To review the information screens at any time while you are in the RCU, press <F1>  
and select Resource Configuration from the Help menu.  
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This step is not used on PCI-only systems.  
6WHSꢀꢉꢇꢀ9LHZꢀRUꢀ(GLWꢀ'HWDLOV  
The RCU lets you set a variety of system options through the .sci file. Through this  
file, you can notify the system of changes to your hardware and memory configura-  
tion, manage input/output (I/O) ports, and set other system operating parameters.  
Some of the categories do not offer options, but reflect installed hardware detected  
by the system. These items are displayed for your information only; you cannot  
change them through the utility.  
Display the list of system board options as follows:  
1. Start the RCU as described in “Starting the RCU” found earlier in this chapter.  
2. At the Main Menu, select Configure Computer.  
3. At the Steps in Configuring Your Computer menu, select Step 3: View or Edit  
Details.  
A list of system board options appears on the screen. Figure 5-1 shows settings  
typical for your system.  
NOTE: Whenever you add an expansion card to the computer, its presence is  
reflected by changes to the  
screen.  
System Board Options  
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To select a category on the list of system board options, press the up- or down-arrow  
key to highlight the category and press <Enter>. A pop-up menu appears, listing the  
options for that category. To select an option, press the up- or down-arrow key to  
highlight the option and press <Enter>.  
NOTES: Several system board categories allow you to edit such resources as memory  
address, I/O ports, interrupt requests (IRQ), and direct memory access (DMA) chan-  
nels. It may be necessary to edit these resources to resolve a configuration conflict.  
To view the resource screen for any device, highlight the option and press <F6>.  
The edit resources feature is intended for users who are technically knowledgeable.  
Do not change resource settings from their defaults if you do not understand how  
such a change will affect system performance.  
While in the  
menu, you can press <F7> to enter the  
menu. See Advanced Menu” found later in this chapter for more  
Step 3: View or Edit Details  
Advanced  
information.  
When you have finished making changes, save the new system configuration informa-  
tion and exit the utility as follows:  
1. Press <F10>, and select Step 5: Save and Exit from the Steps in Configuring  
Your Computer menu.  
2. Select Save the Configuration and Restart the Computer from the menu that  
appears.  
System - Dell System PowerEdge 4350  
RS-232 COM Port 1  
RS-232 COM Port 2  
Parallel Port  
Floppy Controller  
Mouse Controller  
IRQ 4 PORT 3F8h-3FFh  
IRQ 3 PORT 2F8h-2FFh  
IRQ 7 PORT 378h-37Fh  
Enabled  
Enabled  
Embedded - Adaptec AIC-7890 SCSI Ctrlr  
PCI Function 1  
Enabled  
Enabled  
Embedded - Adaptec AIC-7860 SCSI Ctrlr  
PCI Function 1  
Embedded - PCI VGA Controller  
PCI Function 1  
Enabled  
Enabled  
Standard VGA Resources  
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Using the Resource Configuration Utility 5-5  
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6WHSꢀꢄꢇꢀ([DPLQHꢀ6ZLWFKHVꢀRUꢀ3ULQWꢀ5HSRUW  
The Step 4: Examine Switches or Print Report option lists the required switch and  
jumper settings for each expansion card in your computer. To view the settings, high-  
light the card and press <Enter>. Press <F7> to make a copy of or print the settings.  
If your computer is attached to a printer, you can print out the information or copy it to  
a file.  
6WHSꢀꢊꢇꢀ6DYHꢀDQGꢀ([LW  
The Step 5: Save and Exit option allows you to save or cancel the configuration  
changes you have made. When you select this option, follow the directions on the  
menu that appears.  
If you save your changes  
, the utility saves the new configuration in your systems  
NVRAM and in a file on your RCU diskette. Then, the utility automatically reboots your  
system.  
If you cancel your changes  
, you can remain in the utility to make other changes or exit  
the utility without saving any changes.  
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Set date allows you to set or change the computer date. Type the new date and press  
<Enter> to store it or <Esc> to cancel the change. The format is PPꢑGGꢑ\\\\.  
6HWꢀ7LPH  
Set time allows you to set or change the computer time. Type the new time and  
press <Enter> to store it or <Esc> to cancel the change. The format isKKꢁPPꢁVVꢂ  
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Using the Maintain Resource Configuration Diskette option, you can create a  
backup copy of the system configuration information (.sci) file or use a previously  
saved .sci file to reconfigure your system or to identically configure many other sys-  
tems. You can also copy, update, or delete .sci or .cfg files from your RCU diskette or  
the configuration diskette(s) for any hardware option.  
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The Exit From This Utility option allows you to exit from the RCU and reboot your  
computer system.  
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The Advanced menu lets you lock or unlock cards in a configuration, view detailed  
information about the system, and maintain .sci files.  
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To see the Advanced menu, press <F7> while in the Step 3: View or Edit Details  
menu. The following menu appears:  
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Highlight the menu category you want, and press <Enter>. Then follow the online  
instructions.  
The following subsections describe each category.  
/RFNꢉ8QORFNꢀ%RDUGV  
lock  
When you  
Unlocking  
that card.  
an expansion card, the RCU cannot change the resources allocated to  
the card allows the system to change the resources automatically  
as new cards are added. The default for the Lock/Unlock Boards category is  
Unlocked. Dell recommends that you keep your cards unlocked so that the RCU can  
do its job properly.  
NOTE: If changes are made to the hardware or System Setup configuration, locks may  
not be maintained.  
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The RCU contains detailed information about the system board and the used and  
available resources. The options for the View Additional System Information Menu  
category are:  
Board Specifications  
System Specifications  
Used Resources  
Available Resources  
The Used Resources and Available Resources options contain detailed information  
about resources such as IRQs, DMA channels, and I/O ports, which may be useful if  
you need to resolve a resource conflict.  
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The settings for the Set Verification Mode Menu category are Automatic (the  
default) and Manual. When this category is set to Automatic, the RCU automatically  
checks for resource conflicts and tries to resolve them. Unless you are technically  
knowledgeable, leave this category set to Automatic.  
Using the Resource Configuration Utility 5-7  
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Each time you use the RCU to configure your system, the system configuration infor-  
mation is saved in a .sci file and in system memory. You should save the system  
configuration information to a backup file that can be used to restore the information if  
the .sci file is damaged or lost. The options for the Maintain SCI Files Menu category  
are Open (the default) and Save As.  
The Open option creates a backup file that overwrites the existing configuration. The  
Save As option allows you to select the filename under which you want the .sci file  
saved.  
5HVROYLQJꢀ5HVRXUFHꢀ&RQIOLFWVꢀꢀ  
The RCU automatically resolves resource conflicts between two PCI expansion cards.  
It is extremely unusual for the RCU to fail in resolving a resource conflict between two  
PCI expansion cards. If the RCU fails to resolve the conflict, see Chapter 12, “Getting  
Installation and Troubleshooting Guide  
Help,” in your  
for information on obtaining  
technical assistance. If the Set Verification Mode menu category is set to  
Automatic, the RCU tries to resolve the conflict. If the utility cannot resolve the con-  
flict, some devices installed in the system are deactivated and the following message  
is displayed:  
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7KHꢀODVWꢀERDUGꢀDGGHGꢀFDXVHGꢀDQꢀXQꢑUHVROYDEOHꢀFRQIOLFWꢀLQꢀ\RXUꢀ  
FRPSXWHU®VꢀFRQILJXUDWLRQꢂꢀ7KLVꢀERDUGꢀKDVꢀDꢀ-'HꢑDFWLYDWHG®ꢀVWDꢑ  
WXVꢂꢀ<RXꢀPXVWꢀUHPRYHꢀWKLVꢀERDUGꢀRUꢀWKHꢀRQHꢏVꢐꢀLWꢀLVꢀLQꢀFRQIOLFWꢀ  
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If the caution message appears, press <Enter> to display a list of all cards installed in  
your computer. The deactivated card is enclosed by < > symbols.  
You can remove the card(s) with which it is in conflict, or change the resources on one  
Installation  
or more cards. See “Removing an Expansion Card” in Chapter 8 of the  
and Troubleshooting Guide  
.
If you remove the card(s) with which the new card is in conflict, or if you want to  
change the resources of one or more cards, use the procedure described in the next  
subsection.  
NOTE: Locked cards may cause resource conflicts.  
To unlock a card, use the following procedure:  
1. Press <F7> in the Step 3: View or Edit Details menu (from the Steps in Configuring  
Your Computer menu).  
2. Select Lock/Unlock Boards and press <Enter>.  
3. Select the card(s) you want to unlock, and press <Enter>.  
4. Press <F10> to exit the Advanced menu.  
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If there is a resource conflict between two ISA expansion cards and you want to  
remove the card that conflicts with the one you just installed, use the following  
procedure:  
1. From the Steps in Configuring Your Computer menu, select Step 2: Add or  
Remove Boards and press <Enter>.  
From the list of expansion slots and cards, select the card in conflict with the one  
installed, and press <Del>. When the utility asks you to confirm your command,  
press <Enter>. Then, press <Esc> to return to the Steps in Configuring Your  
Computer menu.  
2. Select Step 5: Save and Exit, and press <Enter>.  
3. Select Save the Configuration and Restart the Computer, and press <Enter>.  
The system reboots with the new system configuration information.  
4. If you deleted an expansion-card configuration file from the previously saved sys-  
tem configuration information, remove the card from your computer.  
For information on removing the expansion card, see “Removing an Expansion  
Installation and Troubleshooting Guide  
Card” in Chapter 8 of the  
.
Using the Resource Configuration Utility 5-9  
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Microprocessor types . . . . . . . . . . . . . . .  
one or two IntelPentium II processors with  
an internal operating frequency of 350,  
400, or 450 MHz and an external bus speed  
of 100 MHz  
Internal cache . . . . . . . . . . . . . . . . . . . . . 32-KB L1 cache; 512-KB L2 cache  
Math coprocessor . . . . . . . . . . . . . . . . . . internal to microprocessor  
([SDQVLRQꢁ%XVꢁꢁ  
Bus type . . . . . . . . . . . . . . . . . . . . . . . . . one primary PCI 32-bit bus; one secondary  
PCI bus and one ISA bus  
Expansion slots . . . . . . . . . . . . . . . . . . . . six32-bitPCIslots, andtwosharedISAslots  
0HPRU\ꢁꢁ  
DIMM sockets. . . . . . . . . . . . . . . . . . . . . four 168-pin sockets  
DIMM capacities . . . . . . . . . . . . . . . . . . . 64- and 128-MB unbuffered SDRAM  
DIMMs, or 256- or 512-MB registered ECC  
SDRAM DIMMS rated for 100-MHz  
operation.  
Standard RAM (minimum). . . . . . . . . . . . 64 MB  
Maximum RAM. . . . . . . . . . . . . . . . . . . . 2 GB  
External cache . . . . . . . . . . . . . . . . . . . . . none  
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.  
Technical Specifications A-1  
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'ULYHVꢁ  
Diskette drive . . . . . . . . . . . . . . . . . . . . . . one 3.5-inch, 1.44-MB diskette drive  
included with standard system  
SCSI hard-disk drives . . . . . . . . . . . . . . . . formatted capacities from 4 GB to 9 GB  
(1-inch drives only)  
SCSI devices . . . . . . . . . . . . . . . . . . . . . . built-in Ultra2/LVD SCSI-3 host adapter sup-  
porting up to three 1-inch SCSI hard-disk  
drives in internal bays; built-in Ultra/Narrow  
SCSI-3 host adapter supporting the internal  
CD-ROM drive.  
CD-ROM drive. . . . . . . . . . . . . . . . . . . . . . one SCSI CD-ROM drive included with stan-  
dard system  
3RUWVꢁꢁ  
Externally accessible:  
Serial . . . . . . . . . . . . . . . . . . . . . . . . . two 9-pin connectors  
Parallel (bidirectional) . . . . . . . . . . . . . one 25-pin connector  
Video . . . . . . . . . . . . . . . . . . . . . . . . . one 15-pin connector  
PS/2-style keyboard . . . . . . . . . . . . . . 6-pin mini-DIN  
PS/2-compatible mouse. . . . . . . . . . . 6-pin mini-DIN  
Server management bus  
daisy-chain connectors. . . . . . . . . . . . two modular 8-pin connectors  
Internally accessible:  
Ultra2/LVD SCSI-3 controller . . . . . . . 68-pin connector  
Ultra/Narrow SCSI-3  
controller . . . . . . . . . . . . . . . . . . . . . . 50-pin connector  
Diskette drive. . . . . . . . . . . . . . . . . . . 34-pin connector  
Storage-system server management  
bus connector . . . . . . . . . . . . . . . . . . 6-pin header connector  
9LGHR  
Video type. . . . . . . . . . . . . . . . . . . . . . . . . ATI Rage Pro AGP video controller;  
VGA connector  
Video memory (standard) . . . . . . . . . . . . . 2 MB  
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.  
A-2 Dell PowerEdge4350 Systems User’s Guide  
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AC power supply:  
Output wattage . . . . . . . . . . . . . . . . 275 W (DC) per supply (2 or 3 supplies)  
Input voltage. . . . . . . . . . . . . . . . . . . 115 VAC at 60 Hz/230 VAC at 50 Hz  
System battery . . . . . . . . . . . . . . . . . . . . CR2032 3.0-V lithium coin cell  
3K\VLFDOꢁ  
Height (4U rack height)). . . . . . . . . . . . . . 17.3 cm (6.81 inches)  
Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43.4 cm (17.07 inches)  
Depth. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74.5 cm (29.32 inches)  
Weight (maximum configuration) . . . . . . 34 kg (75 lb)  
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Temperature:  
Operating . . . . . . . . . . . . . . . . . . . . . 10° to 35°C (50° to 95°F)  
Storage. . . . . . . . . . . . . . . . . . . . . . . 40° to 65°C (–40° to 149°F)  
Relative humidity:  
Operating . . . . . . . . . . . . . . . . . . . . . 8% to 80% (noncondensing)  
Storage. . . . . . . . . . . . . . . . . . . . . . . 5% to 95% (noncondensing)  
Maximum vibration:  
Operating . . . . . . . . . . . . . . . . . . . . . 0.25 G at 3 to 200 Hz for 15 min  
Storage. . . . . . . . . . . . . . . . . . . . . . . 0.5 G at 3 to 200 Hz for 15 min  
Maximum shock:  
Operating . . . . . . . . . . . . . . . . . . . . . 6 shock pulses in the positive and negative  
x, y, and z axes at 50 G for 2 ms  
Storage. . . . . . . . . . . . . . . . . . . . . . . 6 shock pulses in the positive and negative  
x, y, and z axes at 92 G for 2 ms  
Altitude:  
Operating . . . . . . . . . . . . . . . . . . . . . –16 to 3048 m (–50 to 10,000 ft)  
Storage. . . . . . . . . . . . . . . . . . . . . . . 16 to 10,600 m (–50 to 35,000 ft)  
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.  
Technical Specifications A-3  
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The input/output (I/O) ports and connectors on the back panel of the system are the  
gateways through which the computer system communicates with external devices,  
such as a keyboard, mouse, printer, and monitor. Figure B-1 identifies the I/O ports  
and connectors for your system.  
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The two built-in serial ports use 9-pin D-subminiature connectors on the back panel.  
These ports support devices such as external modems, printers, plotters, and mice  
that require serial data transmission (the transmission of data one bit at a time over  
one line).  
COM  
Most software uses the term  
(for communications) plus a number to designate a  
serial port (for example, COM1 or COM2). The default designations of your system’s  
built-in serial ports are COM1 and COM2. COM1is the right connector; COM2 is the  
left connector.  
The built-in parallel port uses a 25-pin D-subminiature connector on thesystems back  
panel. This I/O port sends data in parallel format (where eight data bits, or one byte,  
are sent simultaneously over eight separate lines in a single cable). The parallel port is  
used primarily for printers.  
LPT  
Most software uses the term  
(for line printer) plus a number to designate a parallel  
port (for example, LPT1). The default designation of the systems built-in parallel port  
is LPT1.  
Port designations are used, for example, in software installation procedures that  
include a step in which you identify the port to which a printer is attached, thus telling  
the software where to send its output. (An incorrect designation prevents the printer  
from printing or causes scrambled print.)  
I/O Ports and Connectosr B-1  
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The system has an autoconfiguration capability for the serial ports. This feature lets  
you add an expansion card containing a serial port that has the same designation as  
one of the built-in ports, without having to reconfigure the card. When thesystem  
remaps  
detects the duplicate serial port on the expansion card, it  
port to the next available port designation.  
(reassigns)the built-in  
Both the new and the remapped COM ports share the same interrupt request (IRQ)  
setting, as follows:  
COM1, COM3: IRQ4 (shared setting)  
COM2, COM4: IRQ3 (shared setting)  
These COM ports have the following I/O address settings:  
COM1: 3F8h  
COM2: 2F8h  
COM3: 3E8h  
COM4: 2E8h  
For example, if you add an internal modem card with a port configured as COM1, the  
system then sees logical COM1 as the address on the modem card. It automatically  
remaps the built-in serial port that was designated as COM1 to COM3, which shares  
the COM1 IRQ setting. (Note that when you have two COM ports sharing an IRQ set-  
but you may not be able to use them both at  
ting, you can use either port as necessary  
the same time  
.) If you install one or more expansion cards with serial ports designated  
as COM1 and COM3, the corresponding built-in serial port is disabled.  
Before adding a card that remaps the COM ports, check the documentation that  
accompanied your software to make sure that the software can be mapped to the  
new COM port designation.  
B-2 Dell PowerEdge4350 Systems User’s Guide  
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To avoid autoconfiguration, you may be able to reset jumpers on the expansion card  
so that the cards port designation changes to the next available COM number, leaving  
the designation for the built-in port as is. Alternatively, you can disable the built-in  
ports through the System Setup program. The documentation for your expansion card  
should provide the cards default I/O address and allowable IRQ settings. It should  
also provide instructions for readdressing the port and changing the IRQ setting, if  
necessary.  
The built-in parallel port has autoconfiguration capability through the System Setup  
program; that is, if you set the parallel port to its automatic configuration and add an  
expansion card containing a port configured as LPT1 (IRQ7, I/O address 378h),  
the system automatically remaps the built-in parallel port to its secondary address  
(IRQ5, I/O address 278h). If the secondary port address is already being used, the  
built-in parallel port is turned off.  
For general information on how your operating system handles serial and parallel  
ports, and for more detailed command procedures, see your operating system  
documentation.  
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If you reconfigure your hardware, you may need pin number and signal information for  
the serial port connectors. Figure B-2 illustrates the pin numbers for the serial port  
connectors, and Table B-1 lists and defines the pin assignments and interface signals  
for the serial port connectors.  
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I/O Ports and Connectosr B-3  
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4
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Ring indicator  
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5
N/A  
6
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7
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If you reconfigure your hardware, you may need pin number and signal information for  
the parallel port connector. Figure B-3 illustrates the pin numbers for the parallel port  
connector, and Table B-2 lists and defines the pin assignments and interface signals  
for the parallel port connector.  
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Printer data bit 1  
Printer data bit 2  
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Printer data bit 7  
Acknowledge  
Busy  
3
PD1  
4
PD2  
5
PD3  
6
PD4  
7
PD5  
8
PD6  
9
PD7  
10  
11  
12  
13  
14  
15  
16  
17  
18–25  
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The system uses a Personal System/2 (PS/2)-style keyboard and supports a PS/2-  
Deutsche  
compatible mouse. Cables from both devices attach to 6-pin, miniature  
Industrie Norm  
(DIN) connectors on the back panel of your system. The keyboard con-  
nector is on the bottom; the mouse connector is on the top.  
A PS/2-compatible mouse works identically to an industry-standard serial mouse or  
bus mouse except that it has its own dedicated connector, which frees up both serial  
ports and does not require an expansion card. Circuitry inside the mouse detects the  
movement of a small ball and relays the direction to the system.  
Mouse driver software can give the mouse priority with the microprocessor by issu-  
ing IRQ12 whenever new mouse movement is detected. The driver software also  
passes along the mouse data to the application that is in control.  
I/O Ports and Connectosr B-5  
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.H\ERDUGꢀ&RQQHFWRU  
If you reconfigure your hardware, you may need pin number and signal information for  
the keyboard connector. Figure B-4 illustrates the pin numbers for the keyboard con-  
nector, and Table B-3 lists and defines the pin assignments and interface signals for  
the keyboard connector.  
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3
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FVcc  
KBCLK  
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4
5
6
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If you reconfigure your hardware, you may need pin number and signal information for  
the mouse connector. Figure B-5 illustrates the pin numbers for the mouse connector,  
and Table B-4 lists and defines the pin assignments and interface signals for the  
mouse connector.  
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B-6 Dell PowerEdge4350 Systems User’s Guide  
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Mouse data  
2
N/A  
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I/O  
No connection  
Signal ground  
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Mouse clock  
3
GND  
FVcc  
MFCLK  
NC  
4
5
6
N/A  
N/A  
No connection  
Chassis ground  
Shell  
N/A  
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The system uses a 15-pin high-density D-subminiature connector on the back panel  
for attaching a video graphics array (VGA)-compatible monitor to yoursystem. The  
video circuitry on the system board synchronizes the signals that drive the red, green,  
and blue electron guns in the monitor.  
NOTE: Installing a video card automatically disables the systems built-in video  
subsystem.  
If you reconfigure your hardware, you may need pin number and signal information for  
the video connector. Figure B-6 illustrates the pin numbers for the video connector,  
and Table B-5 lists and defines the pin assignments and interface signals for the video  
connector.  
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I/O Ports and Connectosr B-7  
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N/A  
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No connection  
Signal ground  
Vcc  
5–8, 10  
9
GND  
VCC  
11  
NC  
No connection  
Monitor detect data  
Horizontal synchronization  
Vertical synchronization  
Monitor detect clock  
Chassis ground  
12  
DDC data out  
HSYNC  
VSYNC  
DDC clock out  
N/A  
13  
O
14  
O
15  
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Shell  
N/A  
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B-8 Dell PowerEdge4350 Systems User’s Guide  
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The server-management bus (SMB) connectors (XSMB_IN and XSMB_OUT) are used  
to daisy-chain servers together so that server management information can be shared  
between the servers. Figure B-7 illustrates the pin numbers for the SMB connectors,  
and Figure B-6 lists and defines the pin assignments and interface signals for the  
SMB connectors.  
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3
4
5
6
7
8
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NC  
NC  
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N/A  
N/A  
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N/A  
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No connection  
No connection  
No connection  
No connection  
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I/O Ports and Connectosr B-9  
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B-10 Dell PowerEdge4350 Systems User’s Guide  
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Proper use of preventive maintenance procedures can keep the system in top operat-  
ing condition and minimize the need for costly, time-consuming service procedures.  
This appendix contains maintenance procedures that you should perform regularly.  
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Everyone inadvertently deletes files at one time or another. Also, hard-disk drives can  
whether  
fail after extended use, so it is not a question of  
when  
you will eventually lose data,  
. To avoid such loss of data, you should regularly make backup copies of all  
but  
hard-disk drive files. Frequent, regular backups are a must for anyone using a  
hard-disk drive.  
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The frequency with which backups should be made depends on the amount of stor-  
age space on a hard-disk drive and the volatility of the data contained on the drive.  
Heavily used systems require more frequent backups than systems in which files are  
seldom changed.  
Dell recommends that you back up the hard-disk drive at least once a week, with a  
daily backup of those files known to have been changed. Following these guidelines  
ensures the loss of no more than a days work in the event of a hard-disk drive failure  
or if you inadvertently delete one or more important files.  
As further insurance against data losses, you should keep duplicate copies of the  
weekly and monthly backups at an off-site location. Doing this ensures that you lose  
no more than a weeks work, even if one of the on-site backups becomes corrupted.  
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Tape drives are fast, convenient, and reliable devices that can back up data at rates of  
up to 1.5 megabytes per second (MB/sec) (sustained, without data compression) and  
can often run unattended. Dell offers tape drives with storage capacities in the range  
of 20 to 70 gigabytes (GB) (when available) per tape cartridge and recommends these  
drives and their associated backup software for use as system backup devices.  
Maintaining the System C-1  
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As a last resort, you can back up a hard-disk drives contents on diskettes, a method  
that is both time-consuming and prone to human error. Also, backing up a full 4-GB  
hard-disk drive requires approximately 277 diskettes (when using 1.44-MB diskettes),  
334 diskettes (when using 1.2-MB diskettes), or 139 diskettes (when using 2.88-MB  
diskettes). Therefore, if it is absolutely necessary to use diskettes as backup devices,  
any unwanted hard-disk drive files should be deleted before a backup procedure is  
started.  
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Some hard-disk drive failures are recoverable. In these cases you may be able to  
recover all lost data if the proper utility software is available. Even losses such as acci-  
dentally deleted files or accidental reformatting of a hard-disk drive can be reversed  
with these utilities.  
If the system is running MS-DOS, many apparent data loss problems are due to cor-  
ruption or erasure of the hard-disk drives master boot record (MBR), MS-DOS boot  
sector, or file allocation table (FAT). That is, accidental deletion of files or accidental  
reformatting of the hard-disk drive alters the MS-DOS boot sector, the FAT, and the  
root directory.  
However, such accidents do not actually erase the contents of the hard-disk drive files  
until new data is written to the sectors containing these files. With software such as  
the Norton Utilities, Mace Utilities, or PC-Tools Deluxe, the data stored in these areas  
can often be restored, meaning that you can recover most, if not all, of the data.  
Unlike using the format command on a hard-disk drive, using format on a diskette  
completely erases all the data on the diskette unless you use the disketteformat  
program included in the Mace Utilities.  
For a complete description of data recovery procedures and the software needed to  
The Paul Mace Guide to Data Recovery  
perform them, see , published by Brady.  
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The fan assembly cools the system by drawing air in through various openings in the  
system and blowing it out the back. However, the fan also draws dust and other parti-  
cles into the system, causing contaminant buildup, which results in an increase in the  
systems internal temperature and interferes with the operation of various system  
components.  
To avoid these conditions, Dell recommends keeping your work environment clean to  
reduce the amount of dust and dirt around the system, thereby reducing the amount  
of contaminants drawn into the system by the power supply fan. In particular, you  
should keep the exterior of your system and monitor clean, and you should use a  
commercially available diskette-drive head-cleaning kit to remove contaminants inside  
your diskette drives.  
C-2 Dell PowerEdge4350 Systems User’s Guide  
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Dell recommends that you use the following tools and accessories when you clean  
the system:  
A wrist grounding strap  
— The proper use of a wrist grounding strap reduces the  
effect of electrostatic discharge (ESD), which can damage certainsystem compo-  
nents. To use a wrist grounding strap, place the strap around your wrist and  
attach the other end of the strap to an unpainted metal surface in the chassis,  
such as the power supply bracket, that is connected to chassis ground.  
A liquid dishwashing detergent —  
Use a mixture of one part liquid dishwashing  
detergent and three parts water to clean the exterior of thesystem, monitor, and  
keyboard. You can also add fabric softener to produce an antistatic solution that  
prevents dust from being attracted to the monitor screen.  
A soft, lint-free cleaning cloth  
— Moisten the cleaning cloth with the dishwashing  
detergent solution to clean the exterior of the system.  
A nonabrasive diskette-drive head-cleaning kit  
— Dell recommends that you use  
a kit that contains pretreated diskettes in individually sealed packages. These kits  
ensure that the cleaning solution is applied evenly over the entire diskette-drive  
head surface, and they prevent contamination of the heads by exposure to  
foreign substances.  
A small vacuum cleaner with a brush attachment  
— Use the vacuum cleaner to  
remove dust and dirt from the exterior of the system and keyboard.  
&OHDQLQJꢀWKHꢀ6\VWHPꢁꢀ0RQLWRUꢀDQGꢀ.H\ERDUGꢀ([WHULRUV  
A conventional monitor or keyboard cover minimizes the accumulation of dust and  
other debris inside the monitor and keyboard when they are not in use. Also, commer-  
cially available keyboard membrane covers make it possible to use the keyboard while  
providing protection against foreign particles.  
However, regardless of any protective covers, the monitor and keyboard must be  
cleaned occasionally. To clean the exterior of the system, monitor, and keyboard,  
follow these steps:  
1. Turn off the system, monitor, and any other attached peripherals, and disconnect  
them from their power sources.  
2. Use a vacuum cleaner to remove any dust from the slots and holes on the sys-  
tem and between the keys on the keyboard.  
3. Moisten a soft cleaning cloth with a solution of three parts water and one part  
liquid dishwashing detergent.  
Do not soak the cloth in the solution; you must not let the solution drip inside the  
system or keyboard.  
4. Use the moistened cloth to wipe the system cover, the keyboard, and the exte-  
rior of the monitor, including the screen.  
Maintaining the System C-3  
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You can clean the heads of your diskette drives by using a commercially available  
diskette-drive head-cleaning kit. These kits include diskettes pretreated with a chemi-  
cal solution to nonabrasively remove contaminants that accumulate on the drive  
heads during normal operation.  
If the kit does not contain instructions, insert one of the pretreated diskettes into a  
diskette drive and turn on the system. After 20 or 30 seconds, remove the diskette  
from the drive. Repeat this procedure for each diskette drive in the system.  
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This section discusses various environmental factors that can adversely affect system  
performance and longevity.  
7HPSHUDWXUH  
Temperature extremes can cause a variety of problems, including premature aging  
and failure of chips or mechanical failure of devices. Extreme temperature fluctuations  
can cause chips to become loose in their sockets and can cause expansion and con-  
traction of disk drive platters, resulting in read or write data errors. When you perform  
a low-level format operation on a hard-disk drive, it is important to ensure that the  
drive’s surrounding temperature is at or near the temperature at which the drive will  
be operated. Failure to do so can result in relocation of the tracks on the disk platters.  
To minimize the negative effects of temperature on system performance, follow these  
guidelines:  
Ensure that the system is operated in an environment no colder than  
10° Celsius (C) (50° Fahrenheit [F]) or hotter than 35°C (95°F).  
Ensure that the system has adequate ventilation. Do not place it within a closed-  
in wall unit or on top of cloth material, which can act as insulation. Do not place it  
where it will receive direct sunlight, particularly in the afternoon. Do not place it  
next to a heat source of any kind, including heating vents during winter.  
Adequate ventilation is particularly important at high altitudes. System perfor-  
mance may not be optimum when the system is operating at high temperatures  
as well as high altitudes.  
Make sure that all slots and openings on the system remain unobstructed, espe-  
cially the fan vent on the back of the system.  
Clean the system at regular intervals to avoid any buildup of dust and debris,  
which can cause a system to overheat.  
C-4 Dell PowerEdge4350 Systems User’s Guide  
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If the system has been exposed to abnormally cold temperatures, allow a two-  
hour warm-up period to bring it up to normal operating temperature before  
turning it on. Failure to do so may cause damage to internal components, particu-  
larly the hard-disk drive.  
If intermittent system failures are noticed, try reseating any socketed chips,  
which might have become loose due to temperature fluctuations.  
+XPLGLW\  
High-humidity conditions can cause moisture migration and penetration into thesys-  
tem. This moisture can cause corrosion of internal components and degradation of  
properties such as electrical resistance, thermal conductivity, physical strength, and  
size. Extreme moisture buildup inside the system can result in electrical shorts, which  
can cause serious damage to the system.  
Each Dell system is rated to operate at 8 to 80 percent relative humidity, with a  
humidity gradation of 10 percent per hour. In storage, a Dell system can withstand  
from 5 to 95 percent relative humidity.  
Buildings in which climate is controlled by air-conditioning in the warmer months and  
by heat during the colder months usually maintain an acceptable level of humidity for  
system equipment. However, if a system is located in an unusually humid location, a  
dehumidifier can be used to maintain the humidity within an acceptable range.  
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Operating a system at high altitude (low pressure) reduces the efficiency of forced  
and convection cooling and can result in electrical problems related to arcing and  
corona effects. This condition can also cause sealed components with internal pres-  
sure, such as electrolytic capacitors, to fail or perform at reduced efficiency.  
Each Dell system is rated to operate at altitudes from –16 to 3048 meters (m) (–50 to  
10,000 feet [ft]) and can be stored at altitudes of –16 to 10,600 m (–50 to 35,000 ft).  
'XVWꢀDQGꢀ3DUWLFOHV  
A clean operating environment can greatly reduce the negative effects of dust and  
other particles, which act as insulators and interfere with the operation of a systems  
mechanical components. Also, in addition to regular cleaning, you should follow these  
guidelines to deter contamination of the system equipment:  
Do not permit smoking anywhere near the system.  
Do not permit food or drink near the system.  
Use dust covers when the system is not in use.  
Keep all diskettes in a closed diskette box when not in use.  
Close windows and outside doors to keep out airborne particles.  
Maintaining the System C-5  
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The oil from a person’s fingers or prolonged exposure to high temperature or humidity  
can corrode the gold-plated edge connectors and pin connectors on various devices in  
the system. This corrosion on system connectors is a gradual process that can even-  
tually lead to intermittent failures of electrical circuits.  
To prevent corrosion, you should avoid touching contacts on boards and cards. Pro-  
tecting the system from corrosive elements is especially important in moist and salty  
environments, which tend to promote corrosion. Also, as a further deterrent to corro-  
sion, the system should not be used in extreme temperatures, as explained in  
Temperature” found earlier in this appendix.  
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ESD results from the buildup of static electricity on the human body and certain other  
objects. This static electricity is often produced by simple movements such as walk-  
ing across a carpet. ESD is a discharge of a static electrical charge, that occurs when  
a person whose body contains such a charge touches a component in thesystem.  
This static discharge can cause components, especially chips, to fail. ESD is a prob-  
lem particularly in dry environments where the relative humidity is below 50 percent.  
To reduce the effects of ESD, you should observe the following guidelines:  
When working inside the system, wear a wrist grounding strap. If a wrist ground-  
ing strap is unavailable, touch an unpainted metal surface on the chassis  
periodically to neutralize any static charge.  
If at all possible, stand on a concrete floor while working inside thesystem.  
Use an antistatic floor mat when working inside the system.  
If it is necessary to work in a carpeted area, spray the carpet with an antistatic  
spray and allow it to dry before beginning to work inside the system.  
Keep components in their antistatic packaging until they are installed.  
Avoid wearing clothing made of wool or synthetic materials.  
(OHFWURPDJQHWLFꢀDQGꢀ5DGLRꢀ)UHTXHQF\ꢀ,QWHUIHUHQFHꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ  
Electromagnetic interference (EMI) and radio frequency interference (RFI) from asys-  
tem can adversely affect devices such as radio and television (TV) receivers operating  
near the system. Radio frequencies emanating from a system can also interfere with  
cordless and low-power telephones. Conversely, RFI from high-power telephones can  
cause spurious characters to appear on the systems monitor screen.  
RFI is defined as any EMI with a frequency above 10 kilohertz (kHz). This type of inter-  
ference can travel from the system to other devices through the alternating current  
(AC) power cable and power source or through the air like transmitted radio waves.  
The Federal Communications Commission (FCC) publishes specific regulations to  
limit the amount of EMI and RFI emitted by computing equipment. Each Dell system  
meets these FCC regulations.  
C-6 Dell PowerEdge4350 Systems User’s Guide  
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To reduce the possibility of EMI and RFI, follow these guidelines:  
Operate the system only with the system cover installed.  
Ensure that all expansion slots are covered either by a card-mounting bracket or  
by a metal filler bracket and that all drive bays have a drive and/or a metal insert  
installed. These brackets and metal inserts are available from Dell.  
Ensure that the screws on all peripheral cable connectors are securely fastened  
to their corresponding connectors on the back of the system.  
Always use shielded cables with metal connector shells for attaching peripherals  
to the system.  
To prevent the possibility of RFI from a system affecting TV reception, follow these  
guidelines:  
Keep any TV set at least 6 ft away from the system.  
Use cable TV when possible.  
Use a directional outdoor TV antenna.  
Attach line filters to the TV set.  
Use 75-ohm coaxial cable for the TV set rather than twin-lead antenna wire.  
If interference occurs, rotate the system or the TV set 90 degrees.  
0DJQHWLVP  
Because they store data magnetically, diskettes and hard-disk drives are extremely  
susceptible to the effects of magnetism. Diskettes should never be stored near mag-  
netic sources such as the following:  
Monitors  
TV sets  
Printers  
Telephones with real bells  
Fluorescent lights  
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Excessive shock can damage the function, external appearance, and physical struc-  
ture of a system. Each Dell system has been designed to operate properlyeven after  
withstanding a minimum of six consecutively executed shock pulses in the positive  
and negative x, y, and z axes (one pulse on each side of the system). Each shock pulse  
can measure up to 50 gravities (G) for up to 2 milliseconds (ms). In storage, the sys-  
tem can withstand shock pulses of 92 G for 2 ms.  
Excessive vibration can cause the same problems as mentioned earlier for shock, as  
well as cause components to become loose in their sockets or connectors. Systems  
can be subject to significant vibration when being transported by vehicle or when  
operated in an environment with machinery that causes vibration.  
Maintaining the System C-7  
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Each Dell system, when operating, is designed to withstand 0.25 G (half-sine wave) at  
a sweep of 3 to 200 hertz (Hz) for 15 minutes. In storage, the system can withstand  
0.5 G at 3 to 200 Hz for 15 minutes.  
3RZHUꢀ6RXUFHꢀ,QWHUUXSWLRQV  
Systems are especially sensitive to variations in voltage supplied by the AC power  
spikes  
source. Over-voltage, undervoltage, and transients (or ) can erase data from  
memory or even cause components to fail. To protect against these types of prob-  
lems, power cables should always be properly grounded and one or both of the  
following methods should be used:  
Use one of the power protection devices described in the following section,  
“Power Protection Devices.”  
Place the system on a dedicated power circuit (rather than sharing a circuit with  
other heavy electrical equipment). In general, do not allow the system to share a  
circuit with any of the following:  
Copier machines  
Air conditioners  
Vacuum cleaners  
Space heaters  
Power tools  
Teletype machines  
Adding machines  
Laser printers  
Facsimile machines  
Any other motorized equipment  
Besides these appliances, the greatest threat to a systems supply of power are  
surges or blackouts caused by electrical storms. Whenever possible, turn off thesys-  
tem and any peripherals and unplug them from their power sources during  
thunderstorms.  
If a blackout occurs—even a temporary one—while the system is turned on, turn off  
the system immediately and disconnect it from its power source. Leaving the system  
on may cause problems when the power is restored; all other appliances left on in the  
area can create large voltage spikes that can damage the system.  
C-8 Dell PowerEdge4350 Systems User’s Guide  
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A number of devices are available that protect against power problems, such as  
power surges, transients, and power failures. The following subsections describe  
some of these devices.  
6XUJHꢀ3URWHFWRUV  
Surge protectors are available in a variety of types and usually provide a level of pro-  
tection commensurate with the cost of the device. Surge protectors prevent voltage  
spikes, such as those caused during an electrical storm, from entering a system  
through the AC power source. Surge protectors, however, do not offer protection  
against brownouts, which occur when the voltage drops more than 20 percent below  
the normal AC line voltage level.  
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Line conditioners go beyond the overvoltage protection of surge protectors. Line con-  
ditioners keep a systems AC power source voltage at a fairly constant level and,  
therefore, can handle brownouts. Because of this added protection, line conditioners  
cost more than surge protectors—up to several hundred dollars. However, these  
devices cannot protect against a complete loss of power.  
8QLQWHUUXSWLEOHꢀ3RZHUꢀ6XSSOLHV  
Uninterruptible power supply (UPS) systems offer the most complete protection  
against variations in power because they use battery power to keep the system run-  
ning when AC power is lost. The battery is charged by the AC power while it is  
available, so once AC power is lost, the battery can provide power to the system for a  
limited amount of time—from 15 minutes to an hour or so—depending on the UPS  
system.  
UPS systems range in price from a few hundred dollars to several thousand dollars,  
with the more expensive units allowing you to run larger systems for a longer period  
of time when AC power is lost. UPS systems that provide only 5 minutes of battery  
power let you conduct an orderly shutdown of the system, but are not intended to  
provide continued operation. Surge protectors should be used with all UPS systems,  
and the UPS system should be Underwriters Laboratories (UL) safety-approved.  
Maintaining the System C-9  
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C-10 Dell PowerEdge4350 Systems User’s Guide  
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Electromagnetic interference (EMI) is any signal or emission, radiated in free space or  
conducted along power or signal leads, that endangers the functioning of a radio navi-  
gation or other safety service or seriously degrades, obstructs, or repeatedly  
interrupts a licensed radio communications service. Radio communications services  
include but are not limited to AM/FM commercial broadcast, television, cellular ser-  
vices, radar, air-traffic control, pager, and Personal Communication Services (PCS).  
These licensed services, along with unintentional radiators such as digital devices,  
including computer systems, contribute to the electromagnetic environment.  
Electromagnetic compatibility (EMC) is the ability of items of electronic equipment to  
function properly together in the electronic environment. While this computer system  
has been designed and determined to be compliant with regulatory agency limits for  
EMI, there is no guarantee that interference will not occur in a particular installation. If  
this equipment does cause interference with radio communications services, which  
can be determined by turning the equipment off and on, you are encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient the receiving antenna.  
Relocate the computer with respect to the receiver.  
Move the computer away from the receiver.  
Plug the computer into a different outlet so that the computer and the receiver  
are on different branch circuits.  
If necessary, consult a Regulatory EMC representative of Dell Computer Corporation or  
an experienced radio/television technician for additional suggestions. You may find the  
FCC Interference Handbook, 1986  
, to be helpful. It is available from the U.S. Govern-  
ment Printing Office, Washington, DC 20402, Stock No. 004-000-00450-7 or on the  
World Wide Web at www.fcc.gov/Bureaus/Compliance/WWW/tvibook.html.  
Regulatory Notices D-1  
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Dell computer systems are designed, tested, and classified for their intended electro-  
magnetic environment. These electromagnetic environment classifications generally  
refer to the following harmonized definitions:  
Class A is for business or industrial environments.  
Class B is for residential environments.  
Information Technology Equipment (ITE), including peripherals, expansion cards, print-  
ers, input/output (I/O) devices, monitors, and so on, that are integrated into or  
connected to the system should match the electromagnetic environment classifica-  
tion of the computer system.  
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Most Dell computer systems are classified for Class B environments. To determine  
the electromagnetic classification for your system or device, refer to the following  
sections specific for each regulatory agency. Each section provides country-specific  
EMC/EMI or product safety information.  
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Most Dell computer systems are classified by the Federal Communications Commis-  
sion (FCC) as Class B digital devices. However, the inclusion of certain optionscan  
change the rating of some configurations to Class A. To determine which classification  
applies to your computer system, examine all FCC registration labels located on the  
bottom or back panel of your computer, on card-mounting brackets, and on the cards  
themselves. If any one of the labels carries a Class A rating, your entire system is con-  
all  
sidered to be a Class A digital device. If labels carry either the Class B rating  
distinguished by either an FCC ID number or the FCC logo, (  
sidered to be a Class B digital device.  
), your system is con-  
Once you have determined your systems FCC classification, read the appropriate  
FCC notice. Note that FCC regulations provide that changes or modifications not  
expressly approved by Dell Computer Corporation could void your authority to operate  
this equipment.  
D-2 'HOOꢀ3RZHU(GJHꢀꢅꢆꢇꢈꢀ6\VWHPVꢀ8VHU©Vꢀ*XLGH  
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This device complies with Part 15 of the FCC Rules. Operation is subject to the follow-  
ing two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that  
may cause undesired operation.  
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This equipment has been tested and found to comply with the limits for a Class A dig-  
ital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated  
in a commercial environment. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the manufacturers  
instruction manual, may cause harmful interference with radio communications.Oper-  
ation of this equipment in a residential area is likely to cause harmful interference, in  
which case you will be required to correct the interference at your own expense.  
The following information is provided on the device or devices covered in this docu-  
ment in compliance with FCC regulations:  
Product name: Dell PowerEdge 4350  
Model number: STL  
Company name: Dell Computer Corporation  
EMC Engineering Department  
One Dell Way  
Round Rock, Texas 78682 USA  
512-338-4400  
,&ꢀ1RWLFHꢀꢋ&DQDGDꢀ2QO\ꢌ  
Most Dell computer systems (and other Dell digital apparatus) are classified by the  
Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as  
Class B digital devices. To determine which classification (Class A or B) applies to your  
computer system (or other Dell digital apparatus), examine all registration labels  
located on the bottom or the back panel of your computer (or other digital apparatus).  
A statement in the form of “IC Class A ICES-3” or “IC Class B ICES-3” will be located  
on one of these labels. Note that Industry Canada regulations provide that changes or  
modifications not expressly approved by Dell Computer Corporation could void your  
authority to operate this equipment.  
This Class B (or Class A, if so indicated on the registration label) digital apparatus  
meets the requirements of the Canadian Interference-Causing Equipment  
Regulations.  
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette  
d’enregistration) respecte toutes les exigences du Reglement sur le Materiel  
Brouilleur du Canada.  
Regulatory Notices D-3  
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Marking by the symbol  
indicates compliance of this Dell system to the EMC  
Directive and the Low Voltage Directive of the European Union. Such marking is indic-  
ative that this Dell system meets the following technical standards:  
EN 55022 — “Limits and Methods of Measurement of Radio Interference Char-  
acteristics of Information Technology Equipment.”  
EN 50082-1: 1992 — “Electromagnetic compatibility—Generic immunity stan-  
dard Part 1: Residential, commercial, and light industry.”  
EN 60950 — “Safety of Information Technology Equipment.”  
NOTE: EN 55022 emissions requirements provide for two classifications:  
Class A is for typical commercial areas.  
Class B is for typical domestic areas.  
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XFWꢁPD\ꢁFDXVHꢁUDGLRꢁLQWHUIHUHQFHꢁLQꢁZKLFKꢁFDVHꢁWKHꢁXVHUꢁPD\ꢁEHꢁUHTXLUHGꢁWRꢁ  
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A “Declaration of Conformity” in accordance with the preceding directives and stan-  
dards has been made and is on file at Dell Products Europe BV, Limerick, Ireland.  
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This device belongs to Class B devices as described in EN 55022, unless it is spe-  
cifically stated that it is a Class A device on the specification label. The following  
applies to devices in Class A of EN 55022 (radius of protection up to 30 meters).  
The user of the device is obliged to take all steps necessary to remove sources of  
interference to telecommunication or other devices.  
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Most Dell computer systems are classified by the Voluntary Control Council for Inter-  
ference (VCCI) as Class B information technology equipment (ITE). However, the  
inclusion of certain options can change the rating of some configurations to Class A.  
ITE, including peripherals, expansion cards, printers, input/output (I/O) devices, moni-  
tors, and so on, integrated into or connected to the system, should match the  
electromagnetic environment classification (Class A or B) of the computer system.  
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To determine which classification applies to your computer system, examine theregu-  
latory labels/markings (see Figures D-1 and D-2) located on the bottom or back panel  
of your computer. Once you have determined your system’s VCCI classification, read  
the appropriate VCCI notice.  
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This is a Class A product based on the standard of the Voluntary Control Council for  
Interference (VCCI) for information technology equipment. If this equipment is used in  
a domestic environment, radio disturbance may arise. When such trouble occurs, the  
user may be required to take corrective actions.  
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This is a Class B product based on the standard of the Voluntary Control Council for  
Interference (VCCI) for information technology equipment. If this equipment is used  
near a radio or television receiver in a domestic environment, it may cause radio inter-  
ference. Install and use the equipment according to the instruction manual.  
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Regulatory Notices D-5  
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To determine which classification (Class A or B) applies to your computer system (or  
other Dell digital device), examine the South Korean Ministry of Communications  
(MOC) registration labels located on your computer (or other Dell digital device). The  
MOC label may be located separately from the other regulatory marking applied to  
your product. The English text, “EMI (A),” for Class A products, or “EMI (B)” for  
Class B products, appears in the center of the MOC label (see FiguresD-3 and D-4).  
NOTE: MOC emissions requirements provide for two classifications:  
Class A devices are for business purposes.  
Class B devices are for nonbusiness purposes.  
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Please note that this device has been approved for business purposes with regard to  
electromagnetic interference. If you find that this device is not suitable for your use,  
you may exchange it for a nonbusiness device.  
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Please note that this device has been approved for nonbusiness purposes and may be  
used in any environment, including residential areas.  
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The equipment should draw power from a socket with an attached protection circuit (a  
three-prong socket). All equipment that works together (computer, monitor, printer,  
and so on) should have the same power supply source.  
The phasing conductor of the rooms electrical installation should have a reserve  
short-circuit protection device in the form of a fuse with a nominal value no larger than  
16 amperes (A).  
To completely switch off the equipment, the power supply cable must be removed  
from the power supply socket, which should be located near the equipment and easily  
accessible.  
A protection mark “B” confirms that the equipment is in compliance with the protec-  
tion usage requirements of standards PN-93/T-42107 and PN-89/E-06251.  
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Regulatory Notices D-7  
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The following information is provided on the device(s) described in this document in  
compliance with the requirements of the official Mexican standards (NOM)  
Exporter:  
Importer:  
Dell Computer Corporation  
One Dell Way  
Round Rock, TX 78682  
Dell Computer de México,  
S.A. de C.V.  
Rio Lerma No. 302 - 4° Piso  
Col. Cuauhtemoc  
16500 México, D.F.  
Ship to:  
Dell Computer de México,  
S.A. de C.V. al Cuidado  
de Kuehne & Nagel de  
México S. de R.I.  
Avenida Soles No. 55  
Col. Peñon de los Baños  
15520 México, D.F.  
Supply voltage:  
Frequency:  
115/230 VAC  
60/50 Hz  
Current  
consumption:  
6.0/3.0 A  
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,QIRUPDFLyQꢀSDUDꢀ120ꢀꢋ~QLFDPHQWHꢀSDUDꢀ  
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La información siguiente se proporciona en el dispositivo o en los dispositivos descri-  
tos en este documento, en cumplimiento con los requisitos de la Norma Oficial  
Mexicana (NOM):  
Exportador:  
Importador:  
Dell Computer Corporation  
One Dell Way  
Round Rock, TX 78682  
Dell Computer de México,  
S.A. de C.V.  
Rio Lerma No. 302 - 4° Piso  
Col. Cuauhtemoc  
16500 México, D.F.  
Embarcar a:  
Dell Computer de México,  
S.A. de C.V. al Cuidado  
de Kuehne & Nagel de  
México S. de R.I.  
Avenida Soles No. 55  
Col. Peñon de los Baños  
15520 México, D.F.  
Tensión  
alimentación:  
115/230 VAC  
60/50 Hz  
Frecuencia:  
Consumo de  
corriente:  
6.0/3.0 A  
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Regulatory Notices D-9  
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Dell Computer Corporation (“Dell”) manufactures its hardware products from parts  
and components that are new or equivalent to new in accordance with industry-  
standard practices. Dell warrants that the hardware products it manufactures will be  
free from defects in materials and workmanship. The warranty term is three years  
beginning on the date of invoice, as described in the following text.  
Damage due to shipping the products to you is covered under this warranty. Other-  
wise, this warranty does not cover damage due to external causes, including  
accident, abuse, misuse, problems with electrical power, servicing not authorized by  
Dell, usage not in accordance with product instructions, failure to perform required  
preventive maintenance, and problems caused by use of parts and components not  
supplied by Dell.  
This warranty does not cover any items that are in one or more of the following cate-  
gories: software; external devices (except as specifically noted); accessories or parts  
added to a Dell system after the system is shipped from Dell; accessories or parts  
added to a Dell system through Dells system integration department; accessories or  
®
parts that are not installed in the Dell factory; or DellWare products. Monitors, key-  
boards, and mice that are Dell-branded or that are included on Dells standard price list  
are covered under this warranty; all other monitors, keyboards, and mice (including  
those sold through the DellWare program) are not covered. Batteries for portable  
computers are covered only during the initial one-year period of this warranty.  
&RYHUDJHꢀ'XULQJꢀ<HDUꢀ2QH  
During the one-year period beginning on the invoice date, Dell will repair or replace  
products covered under this limited warranty that are returned to Dells facility. To  
request warranty service, you must call Dells Customer Technical Support within the  
warranty period. Refer to the chapter titled “Getting Help” in your systems trouble-  
shooting documentation or, for some systems, the section titled “Contacting Dell” in  
your system’s online guide to find the appropriate telephone number for obtaining  
customer assistance. If warranty service is required, Dell will issue a Return Material  
Warranty, Return Policy, and Year 2000 Statement of Compliance E-1  
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Authorization Number. You must ship the products back to Dell in their original or  
equivalent packaging, prepay shipping charges, and insure the shipment or accept the  
risk of loss or damage during shipment. Dell will ship the repaired or replacement  
products to you freight prepaid if you use an address in the continental U.S. or Can-  
ada, where applicable. Shipments to other locations will be made freight collect.  
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk  
drive(s) and any other storage device(s) in the product(s). Remove any removable  
media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data  
or software.  
Dell owns all parts removed from repaired products. Dell uses new and reconditioned  
parts made by various manufacturers in performing warranty repairs and building  
replacement products. If Dell repairs or replaces a product, its warranty term is not  
extended.  
&RYHUDJHꢀ'XULQJꢀ<HDUVꢀ7ZRꢀDQGꢀ7KUHH  
During the second and third years of this limited warranty, Dell will provide, on an  
exchange basis and subject to Dells Exchange Policy in effect on the date of the  
exchange, replacement parts for the Dell hardware product(s) covered under this lim-  
ited warranty when a part requires replacement. You must report each instance of  
hardware failure to Dells Customer Technical Support in advance to obtain Dells con-  
currence that a part should be replaced and to have Dell ship the replacement part.  
Dell will ship parts (freight prepaid) if you use an address in the continental U.S. or  
Canada, where applicable. Shipments to other locations will be made freight collect.  
Dell will include a prepaid shipping container with each replacement part for your use  
in returning the replaced part to Dell. Replacement parts are new or reconditioned.  
Dell may provide replacement parts made by various manufacturers when supplying  
parts to you. The warranty term for a replacement part is the remainder of the limited  
warranty term.  
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The  
process for returning replaced parts, and your obligation to pay for replacement parts  
if you do not return the replaced parts to Dell, will be in accordance with Dells  
Exchange Policy in effect on the date of the exchange.  
You accept full responsibility for your software and data. Dell is not required to advise  
or remind you of appropriate backup and other procedures.  
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DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE  
STATED IN THIS WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRAN-  
TIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT  
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS)  
DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO  
THIS LIMITATION MAY NOT APPLY TO YOU.  
E-2 DellPowerEdge4350 Systems User’s Guide  
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DELLS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS  
LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY  
STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU  
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURIS-  
DICTION TO JURISDICTION).  
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS  
WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS  
NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.  
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITA-  
TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING  
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.  
These provisions apply to Dells limited three-year warranty only. For provisions of any  
service contract covering your system, refer to your invoice or the separate service  
contract that you will receive.  
If Dell elects to exchange a system or component, the exchange will be made in  
accordance with Dells Exchange Policy in effect on the date of the exchange.In any  
instance in which Dell issues a Return Materials Authorization Number, Dell must  
receive the product(s) for repair prior to the expiration of the warranty period in order  
for the repair(s) to be covered by the warranty.  
NOTE: If you chose one of the available warranty and service options in place of the  
standard limited three-year warranty described in the preceding text, the option you  
chose will be listed on your invoice.  
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If you are an end-user customer who bought new products directly from a Dell com-  
pany, you may return them to Dell within 30 days of the date of invoice for a refund or  
credit of the product purchase price. If you are an end-user customer who bought  
reconditioned or refurbished products from a Dell company, you may return them to  
Dell within 14 days of the date of invoice for a refund or credit of the product purchase  
price. In either case, the refund or credit will not include any shipping and handling  
charges shown on your invoice. If you are an organization that bought the products  
under a written agreement with Dell, the agreement may contain different terms for  
the return of products than specified by this policy.  
To return products, you must call Dell Customer Service to receive a Credit Return  
Authorization Number. Refer to the chapter titled "Getting Help" in your system's trou-  
bleshooting documentation or, for some systems, the section titled "Contacting Dell"  
in your system's online guide to find the appropriate telephone number for obtaining  
customer assistance. To expedite the processing of your refund or credit, Dell  
expects you to return the products to Dell in their original packaging within five days  
of the date that Dell issues the Credit Return Authorization Number. You must also  
prepay shipping charges and insure the shipment or accept the risk of loss or damage  
Warranty, Return Policy, and Year 2000 Statement of Compliance E-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
during shipment. You may return software for refund or credit only if the sealed pack-  
age containing the diskette(s) or CD(s) is unopened. Returned products must be in as-  
new condition, and all of the manuals, diskette(s), CD(s), power cables, and other  
items included with a product must be returned with it. For customers who want to  
return, for refund or credit only, either applications software or an operating system  
that has been installed by Dell, the whole system must be returned, along with any  
media and documentation that may have been included in the original shipment.  
This "Total Satisfaction" Return Policy does not apply to DellWare products, which may  
be returned under DellWare's then-current return policy. In addition, reconditioned  
parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.  
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Dell-branded hardware products shipped on or after January 1, 1997, are eligible to  
carry the "NSTL Hardware Tested Year 2000 Compliant" logo by virtue of formal test-  
ing with, and successful completion of, the National Software Testing Laboratories  
(NSTL) YMARK2000 test.* Dell will treat a failure to pass the YMARK2000 test as a  
covered event under Dell's warranty for the product, subject to the normal warranty  
limitations.** For a complete copy of Dell's warranty, see the product's documenta-  
tion. Dell-branded hardware products will also recognize the year 2000 as a leap year.  
*The YMARK2000 standard tests the ability of system hardware and firmware to support the  
transition to the year 2000 (and to recognize leap years, when appropriate, for years 2000  
through 2009 inclusive) and not that of options, operating systems, or applications software.  
Dell-branded hardware products that pass the YMARK2000 test conform to BSI-DISC  
PD 2000-1.  
** Except for this clarification of Dell's warranty for NSTL logo hardware, all other warranties,  
conditions and remedies, express or implied, relating to year 2000 readiness or compliance are  
disclaimed. To make a claim under this warranty for NSTL logo hardware, customers must con-  
tact Dell prior to January 1, 2001. Despite a system's ability to pass the YMARK2000 test, actual  
rollover results in specific operating environments may vary depending on other factors includ-  
ing, but not limited to, other hardware, operating systems, and applications software.  
3UHYLRXVꢀ3URGXFWV  
For Dell-branded hardware products shipped prior to January 1, 1997, that have an  
upgradable basic input/output system (BIOS), Dell makes available a BIOS upgrade.  
Although these products may not have been tested under the YMARK2000 test, Dell  
believes that the hardware would pass the YMARK2000 test, provided the appropri-  
ate BIOS upgrade is properly loaded.  
For Dell-branded hardware products that do not have an upgradable BIOS, Dell has  
made available, as a convenience to customers, the Dell Program Patch, a software  
utility designed to assist customers in managing the year 2000 rollover.  
E-4 DellPowerEdge4350 Systems User’s Guide  
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6RIWZDUH  
Dell specifically excludes all non-Dell-developed software from this compliance state-  
ment. All software run on Dell-branded hardware products should be independently  
verified by customers to be year 2000-compliant.  
$GGLWLRQDOꢀ,QIRUPDWLRQ  
For additional information on year 2000 compliance of Dell-branded hardware prod-  
ucts, refer to Dell's Year 2000 Web site at www.dell.com/year2000 or contact a Dell  
customer service representative in your area.  
Warranty, Return Policy, and Year 2000 Statement of Compliance E-5  
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E-6 DellPowerEdge4350 Systems User’s Guide  
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*ORVVDU\  
The following list defines or identifies  
technical terms, abbreviations, and acro-  
nyms used in Dell user documents.  
DSSOLFDWLRQ  
Software designed to help you performa  
specific task, such as a spreadsheet or  
word processor. Applications are distinct  
from operating system and utility  
software.  
$
Abbreviation for ampere(s).  
$6&,,  
$&  
Abbreviation for alternating current.  
Acronym for American Standard Code for  
Information Interchange. A text file con-  
taining only characters from the ASCII  
character set (usually created with a text  
editor, such as MS-DOS Editor or Note-  
pad in Windows), is called an ASCII file.  
DGDSWHUꢀFDUG  
An expansion card that plugs into an  
expansion-card connector on the comput-  
er’s system board. An adapter card adds  
some specialized function to the comput-  
er by providing an interface between the  
expansionbusandaperipheraldevice. Ex-  
amples of adapter cards include network  
cards, sound boards, and SCSI adapters.  
®
$6,&  
Acronym for application-specific integrat-  
ed circuit.  
Š
$63,  
Advanced SCSI programming interface.  
$'&  
Abbreviation for analog-to-digital  
converter.  
DXWRH[HFꢄEDWꢀILOH  
When you boot your computer, MS-DOS  
runs any commands contained in the text  
file, autoexec.bat (after running any com-  
mands in the config.sys file). An  
autoexec.bat file is not required to boot  
MS-DOS, butprovidesaconvenientplace  
to run commands that are essential for  
setting up a consistent computing envi-  
ronment—such as loading mouse or  
network software.  
$',  
Abbreviation for Autodesk Device  
Interface.  
$*3  
Abbreviation for advanced graphics port.  
$,  
Abbreviation for artificial intelligence.  
EDFNXS  
$16,  
AcronymforAmericanNationalStandards  
Institute.  
A copy of a program or data file. As a  
precaution, you should back up your  
computer’s hard-disk drive on a regular  
basis. Before making a change to the con-  
figuration of your computer, you should  
Glossary  
1
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back up important start-up files, such as  
autoexec.bat and config.sys for  
MS-DOS or win.ini and system.ini for  
Windows.  
devices, such as the keyboard and  
the video adapter  
Miscellaneous functions, such as  
system messages  
EDVHꢀPHPRU\  
Synonym for conventional memory. See  
also conventional memory.  
ELW  
The smallest unit of information interpret-  
ed by your computer.  
%$6,&  
EORFN  
Acronym for Beginner’s All-Purpose Sym-  
bolic Instruction Code, a programming  
language. MS-DOS includes a version of  
BASIC.  
A typical unit of disk storage consisting of  
a small number of sectors. This term usu-  
ally refers to the fundamental unit of  
storage provided by an operating system.  
See also block size and striping.  
EDWFKꢀILOH  
An ASCII text file containing a list of com-  
mands that run in sequence. Batch files  
must have a filename extension of bat.  
EORFNꢀVL]H  
The size of a block. See also block and  
striping.  
EDXGꢀUDWH  
ERRWꢀURXWLQH  
Data transmission speed. For example,  
modems are designed to transmit data at  
one or more specified baud rate(s)  
through the COM (serial) port of a  
computer.  
When you start your computer, it clears  
all memory, initializes devices, and loads  
the operating system. Unless the operat-  
ing system fails to respond, you can  
reboot (also called warm boot) your com-  
puter by pressing <Ctrl><Alt><Del>;  
otherwise, you must perform a cold boot  
by pressing the reset button (if your com-  
puter has one) or by turning the computer  
off, then back on.  
%%6  
Abbreviation for bulletin board service. A  
computer system that serves as a central  
location for accessing data or relaying  
messagesbymodem.Forexample,Dell’s  
TechConnect BBS contains the latest ver-  
sion of software such asvideo drivers and  
ERRWDEOHꢀGLVNHWWH  
You can start your computer from a dis-  
kette in drive A. To make a bootable  
diskette, insert a diskette in drive A, type  
sys a:at the command line prompt, then  
press <Enter>. Use this bootable diskette  
if your computer will not boot from the hard-  
disk drive.  
Dell Directory  
. If your system has a  
the  
modem, you can access the BBS and  
download the most recent version of this  
software.  
EHHSꢀFRGH  
A diagnostic system message in the form  
ofaseries ofbeeps from your computer’s  
ESL  
Abbreviation for bits per inch.  
Diagnostics and  
speaker. Refer to your  
Troubleshooting Guide  
for a complete dis-  
cussion of system beep codes.  
ESV  
Abbreviation for bits per second.  
%,26  
Acronym for basic input/output system.  
Yourcomputer’sBIOScontainsprograms  
stored on a ROM chip. The BIOS controls  
the following:  
%78  
Abbreviation for British thermal unit.  
EXV  
Communications between the  
microprocessor and peripheral  
A bus forms an information pathway  
between the components of a computer.  
Yourcomputercontainsanexpansionbus  
2
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that allows the microprocessor to com-  
municate with controllers for all the  
various peripheral devices connected to  
the computer. Your computer also con-  
tains an address bus and a data bus for  
communications between the micro-  
processor and RAM.  
&026  
Acronym for complementary metal-oxide  
semiconductor. In computers, CMOS  
memory chips are often used for NVRAM  
storage.  
&20Q  
The MS-DOS device names for the first  
through fourth serial ports on your com-  
puter are COM1, COM2, COM3, and  
COM4.MS-DOSsupportsuptofourserial  
ports. However, the default interrupt for  
COM1andCOM3isIRQ4, andthedefault  
interrupt for COM2 and COM4 is IRQ3.  
Therefore, you must be careful when con-  
figuring software that runs a serial device  
so that you don’t create an interrupt  
conflict.  
E\WH  
Eight contiguous bits of information, the  
basic data unit used by your computer.  
%=7  
Abbreviation for  
gen in der Telekommunikation  
Bundesamt fur Zulassun-  
.
&
Abbreviation for Celsius.  
&21  
FDFKH  
The MS-DOS device name for the con-  
sole, which includes your computer’s  
keyboard and text displayed on the  
screen.  
To facilitate quicker data retrieval, a stor-  
age area for keeping a copy of data or  
instructions. For example, your comput-  
er’s BIOS may cache ROM code in faster  
RAM. Or, a disk-cache utility may reserve  
RAM in which to store frequently access-  
ed information from your computer’s disk  
drives; when a program makes a request  
to a disk drive for data that is in the cache,  
the disk-cache utility can retrieve the data  
from RAM faster than from the disk drive.  
FRQILJꢄV\VꢀILOH  
When you boot your computer, MS-DOS  
runs any commands contained in the text  
file, config.sys (before running any com-  
mands in the autoexec.bat file). A  
config.sys file is not required to boot  
MS-DOS, but provides a convenient place  
to run commands that are essential for  
setting up a consistent computing environ-  
ment—such as loading device drivers with  
a device= statement.  
FDUGꢄHGJHꢀFRQQHFWRU  
On the bottom of an expansion card, the  
metal-contact section that plugs into an  
expansion-card connector.  
FRQWUROOHU  
&&)7  
Abbreviation for cold cathode fluorescent  
tube.  
A chip or expansion card that controls the  
transfer of data between the micro-  
processor and a peripheral, such as a disk  
drive or the keyboard.  
&'ꢄ520  
Abbreviation for compact disc read-only  
memory. CD-ROM drives use optical  
technology to read data from compact  
discs. Compact discs are read-only stor-  
age devices; you cannot write new data  
to a compact disc with standard CD-ROM  
drives.  
FRQYHQWLRQDOꢀPHPRU\  
The first 640 KB of RAM. Unless they are  
specially designed, MS-DOS programs  
are limited to running in conventional  
memory. See alsoEMM,expandedmem-  
ory, extended memory, HMA, memory  
manager, uppermemoryarea, andXMM.  
&*$  
Abbreviation for color graphics adapter.  
FRSURFHVVRU  
A coprocessor relieves the computer’s  
microprocessor of specific processing  
tasks. A math coprocessor, for example,  
FP  
Abbreviation for centimeter(s).  
Glossary  
3
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handles numeric processing. A graphics  
coprocessorhandlesvideorendering.The  
Intel Pentium microprocessor includes a  
built-in math coprocessor.  
',00  
Acronym for dual in-line memory  
module.  
®
®
',1  
Acronym for  
FSL  
Abbreviation for characters per inch.  
Deutsche Industrie Norm  
.
',3  
&38  
Abbreviation for central processing unit.  
See also microprocessor.  
Acronym for dualin-line package. A circuit  
board, such as a system board or expan-  
sion card, may contain DIP switches for  
configuring the circuit board. DIP switch-  
es are always toggle switches, with an  
ON position and an OFF position.  
FXUVRU  
In character-based MS-DOS programs,  
the cursor is usually a block or an under-  
score (possibly blinking) that represents  
the position at which the next character  
typedwillappear.Windowsprogramscan  
design their own cursors—common cur-  
sorsymbolsincludethepointerarrowand  
the text-insertion I-beam.  
DIP switches  
GLUHFWRU\  
'$&  
Acronym for digital-to-analog converter.  
Directories help keep related files orga-  
nized on a disk in a hierarchical, “inverted  
tree” structure. Each disk has a “root”  
directory; for example, a C:\>prompt nor-  
mally indicates that you are at the root  
directory of hard-disk drive C. Additional di-  
rectoriesthatbranchoffoftherootdirectory  
'$7  
Acronym for digital audio tape.  
G%  
Abbreviation for decibel(s).  
subdirectories  
. Subdirectories  
are called  
maycontainadditionaldirectoriesbranching  
off of them.  
G%$  
Abbreviation for adjusted decibel(s).  
root directory  
'&  
Abbreviation for direct current.  
Fꢁ\  
GHYLFHꢀGULYHU  
Fꢁ?ZLQGRZV  
Fꢁ?GRV  
A device driver allows the operating sys-  
tem or a program to interface correctly  
with a peripheral, such as a printer or net-  
work card. Some device drivers—such as  
network drivers—must be loaded from  
the config.sys file (with a device= state-  
ment) or as memory-resident programs  
(usually, from the autoexec.bat file). Oth-  
ers—such as video drivers—must load  
when you start the program for which they  
were designed.  
subdirectorie  
Fꢁ?GHOO  
Fꢁ?ZLQGRZV?V\VWHP  
GLVNHWWHꢄEDVHGꢀGLDJQRVWLFV  
A comprehensive set of diagnostic tests  
for your Dell computer. To use the  
diskette-based diagnostics, you must  
DellDiagnos-  
tics Diskette Installation and  
for a complete  
discussion about how to use the diskette-  
based diagnostics.  
boot your computer from the  
. Refer to your  
Troubleshooting Guide  
GLDJQRVWLFV  
See diskette-based diagnostics.  
4
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GLVSOD\ꢀDGDSWHU  
See video adapter.  
'6ꢉ''  
Abbreviation for double-sided/  
double-density.  
'0$  
'6ꢉ+'  
Abbreviation for double-sided/  
high-density.  
Abbreviation for direct memory access. A  
DMA channel allows certain types of data  
transfer between RAM and a device to  
bypass the microprocessor.  
'7(  
'2&  
Abbreviation for Department of Commu-  
nications (in Canada).  
Abbreviationfordataterminalequipment.  
Any device (such as a computer system)  
that can send data in digital form by  
means of a cable or communications line.  
The DTE is connected to the cable or  
communications line through a data com-  
munications equipment (DCE) device,  
such as a modem.  
GSL  
Abbreviation for dots per inch.  
'306  
Abbreviation for Display Power Manage-  
ment Signaling. A standard developed by  
the Video Electronics Standards Associa-  
tion that defines the hardware signals sent  
by a video controller to activate power  
management states in a video display or  
monitor. A monitor is said to be DPMS-  
compliant when it is designed to enter a  
power management state after receiving  
the appropriate signal from a computer’s  
video controller.  
(&&  
Abbreviation for error checking and  
correction.  
(&3  
Abbreviation for Extended Capabilities  
Port.  
('2  
Abbreviation for extended-data output. A  
type of RAM chip that holds data on the  
chip’s output data lines for a longer period  
of time than fast-page mode RAM chips.  
The EDO RAM chips are also faster than  
fast-page mode RAM chips.  
'5$&  
Abbreviation for Dell Remote Assistant  
Card.  
'5$0  
((3520  
Acronym for electrically erasable pro-  
grammable read-only memory.  
Abbreviation for dynamic random-access  
memory. A computer’s RAM is usually  
made up entirely of DRAM chips. Be-  
cause DRAM chips cannot store an  
electrical charge indefinitely, your com-  
puter continually refreshes each DRAM  
chip in the computer.  
(*$  
Abbreviation for enhanced graphics  
adapter.  
GULYHꢄW\SHꢀQXPEHU  
(,6$  
Yourcomputercanrecognizeanumberof  
specifichard-diskdrives. Eachisassigned  
a drive-type number that is stored in  
NVRAM. The hard-disk drive(s) specified  
in your computer’s System Setup pro-  
gram must match the actual drive(s)  
installed in the computer. The System  
Setup program also allows you to specify  
physical parameters (cylinders, heads,  
write precomp, landing zone, and capaci-  
ty) for drives not included in the table of  
drive types stored in NVRAM.  
Acronym for Extended Industry-Standard  
Architecture, a 32-bit expansion-bus de-  
sign.Theexpansion-cardconnectorsinan  
EISA computer are also compatible with  
8- or 16-bit ISA expansion cards.  
To avoid a configuration conflict when in-  
stalling an EISA expansion card, you must  
use the EISA Configuration Utility. This  
utility allows you to specify which expan-  
sion slot contains the card and obtains  
information about the card’s required  
Glossary  
5
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system resources from a corresponding  
EISA configuration file.  
devices, such as a network card or an in-  
ternal modem.  
(0&  
Abbreviation for Electromagnetic  
Compatibility.  
H[SDQVLRQꢄFDUGꢀFRQQHFWRU  
A connector on the computer’s system  
board for plugging in an expansion card.  
(0,  
Abbreviation for electromagnetic  
interference.  
H[WHQGHGꢀPHPRU\  
RAMabove1MB.Mostsoftwarethatcan  
use it, such as Windows, requires that ex-  
tended memory be under the control of  
anXMM.Seealsoconventionalmemory,  
expanded memory, memory manager,  
and XMM.  
(00  
Abbreviation for expanded memory  
manager. A software utility that uses ex-  
tended memory to emulate expanded  
H[WHUQDOꢀFDFKHꢀPHPRU\  
memory on computers with an Intel386  
or higher microprocessor. See alsoconven-  
tional memory, expanded memory,  
extended memory, memory manager,  
and XMM.  
A RAM cache using SRAM chips. Be-  
cause SRAM chips operate at several  
times the speed of DRAM chips, the  
microprocessor can retrieve data and in-  
structions faster from external cache  
memory than from RAM.  
(06  
Abbreviation for Expanded Memory Spec-  
ification. See also expanded memory,  
memory manager, and XMS.  
)
Abbreviation for Fahrenheit.  
(3520  
Acronym for erasable programmable  
read-only memory.  
)$7  
Acronym for file allocation table. The file  
system structure used by MS-DOS to or-  
ganize and keep track of file storage. The  
Microsoft Windows NT operating sys-  
tem can optionally use a FAT file system  
structure.  
®
®
(6'  
Abbreviation for electrostatic discharge.  
Refer to “Safety Instructions” at the front  
User’s Guide  
of your  
sion of ESD.  
for a complete discus-  
)&&  
AbbreviationforFederalCommunications  
Commission.  
(6',  
Acronym for enhanced small-device  
interface.  
IODVKꢀPHPRU\  
A type of EEPROM chip that can be re-  
programmed from a utility on diskette  
while still installed in a computer; most  
EEPROMchipscanonlyberewrittenwith  
special programming equipment.  
H[SDQGHGꢀPHPRU\  
A technique for accessing RAM above  
1 MB. To enable expanded memory on  
your computer, you must use an EMM.  
You should configure your system to sup-  
port expanded memory only if you run  
application programs that can use (or  
require) expanded memory. See also  
conventional memory, EMM, extended  
memory, and memory manager.  
IRUPDW  
Toprepareahard-diskdriveordiskettefor  
storing files. An unconditional format de-  
letes all data stored on the disk. The  
format command in MS-DOS 5.0 or higher  
includes an option that allows you to unfor-  
mat a disk, if you have not yet used the disk  
for file storage.  
H[SDQVLRQꢀEXV  
Yourcomputercontainsanexpansionbus  
that allows the microprocessor to com-  
municate with controllers for peripheral  
6
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IW  
Abbreviation for feet.  
C, D, E, F, 10. In text, hexadecimal num-  
h
bers are often followed by or preceded  
by . MS-DOSconventionalmemory—the  
0x  
first 640 KB of memory addresses—is from  
00000h to 9FFFFh; the MS-DOS upper  
memory area—memory addresses be-  
tween 640 KB and 1 MB—is from A0000h  
to FFFFFh.  
)73  
Abbreviation for File Transfer Protocol.  
J
Abbreviation for gram(s).  
KHDWꢀVLQN  
*
Abbreviation for gravities.  
A metal plate with metal pegs or ribs  
that help dissipate heat. Some micro-  
processors include a heat sink.  
*%  
Abbreviation for gigabyte(s). A gigabyte  
equals 1,024 megabytes or  
1,073,741,824 bytes.  
+,3  
Acronym for Hardware Instrumentation  
Package (HIP)  
JUDSKLFVꢀFRSURFHVVRU  
See coprocessor.  
+0$  
Abbreviation for high memory area. The  
first 64 KB of extended memory above  
1 MB. A memory manager that conforms  
to the XMS can make the HMA a direct  
extension of conventional memory. See  
also conventional memory, memory  
manager, uppermemoryarea, andXMM.  
JUDSKLFVꢀPRGH  
See video mode.  
JXDUGLQJ  
A type of data redundancy that uses a set  
of physical drives to store data and a sin-  
gle, additional drive to store parity data.  
Using guarding, the user’s data is protect-  
ed from the loss of a single drive.  
Guarding is sometimes preferred over  
mirroringbecauseitismorecosteffective  
in systems with a very high storage capac-  
ity. However, guarded configurations are  
significantly slower for applications that  
frequently write to the array, because  
eachattempttowritetothearrayrequires  
multiple read and write commands to  
maintain the parity information. If this is a  
problem, mirroringorduplexingisabetter  
choice. See also mirroring, RAID 4, and  
RAID 5.  
KRVWꢀDGDSWHU  
A host adapter implements communica-  
tion between the computer’s bus and the  
controllerforaperipheral. (Hard-diskdrive  
controller subsystems include integrated  
host adapter circuitry.) To add a SCSI ex-  
pansion bus to your system, you must  
install the appropriate host adapter.  
+3)6  
Abbreviation for the High Performance  
File System option in the Windows NT op-  
erating system.  
+]  
Abbreviation for hertz.  
*8,  
Acronym for graphical user interface.  
,ꢉ2  
Abbreviation for input/output. The key-  
board and a printer, for example, are I/O  
devices. In general, I/O activity can be dif-  
ferentiated from computational activity.  
For example, when a program sends a  
document to the printer, it is engaging in  
I/O activity; when the program sorts a list  
of terms, it is engaging in computational  
activity.  
K
Abbreviation for hexadecimal. A base-16  
numbering system, often used in pro-  
gramming to identify addresses in the  
computer’s RAM and I/O memory ad-  
dresses for devices. The sequence of  
decimal numbers from 0 through 16, for  
example, is expressed in hexadecimal no-  
tation as: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B,  
Glossary  
7
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,'  
Abbreviation for identification.  
.%  
Abbreviation for kilobyte(s), 1,024 bytes.  
LQWHUODFLQJ  
.%ꢉVHF  
Abbreviation for kilobyte(s) per second.  
A technique for increasing video resolu-  
tion by only updating alternate horizontal  
lines on the screen. Because interlacing  
can result in noticeable screen flicker,  
most users prefer noninterlaced video  
adapter resolutions.  
.EꢋVꢌ  
Abbreviation for kilobit(s), 1,024 bits.  
.ESVꢀ  
Abbreviation for kilobit(s) per second.  
LQWHUQDOꢀPLFURSURFHVVRUꢀFDFKH  
An instruction and data cache built in to  
the microprocessor. The Pentium micro-  
processor, for example, includes a 16-KB  
internal cache, which is set up as an 8-KB  
read-only instruction cache and an 8-KB  
read/write data cache.  
NH\ꢀFRPELQDWLRQ  
A command requiring that you press mul-  
tiple keys at the same time. For example,  
youcanrebootyourcomputerbypressing  
the <Ctrl><Alt><Del> key combination.  
NJ  
Abbreviation for kilogram(s), 1,000 grams.  
,3  
Abbreviation for Internet Protocol.  
N+]  
Abbreviation for kilohertz, 1,000 hertz.  
,3;  
Acronym for internetwork packet  
exchange.  
/$1  
Acronym for local area network. A LAN  
system is usually confined to the same  
building or a few nearby buildings, with all  
equipment linked by wiring dedicated  
specifically to the LAN.  
,54  
Abbreviation for interrupt request. A sig-  
nal that data is about to be sent to or  
received by a peripheral travels by an IRQ  
line to the microprocessor. Each peripher-  
al connection must be assigned an IRQ  
number. For example, the first serial port  
in your computer (COM1) is assigned to  
IRQ4 by default. Two devices can share  
thesameIRQassignment,butyoucannot  
operate both devices simultaneously.  
OE  
Abbreviation for pound(s).  
/&'  
Abbreviation for liquid crystal display. A  
low-power display often used for note-  
book computers. An LCD consists of a  
liquid crystal solution between two  
sheets of polarizing material. An electric  
current causes each crystal to act like a  
shutter that can open to allow light past  
or close to block the light.  
,6$  
Acronym for Industry-Standard Architec-  
ture. A 16-bit expansion bus design. The  
expansion-card connectors in an ISA com-  
puter are also compatible with 8-bit ISA  
expansion cards.  
/('  
,7(  
Abbreviation for information technology  
equipment.  
Abbreviation for light-emitting diode. An  
electronic device that lights up when a  
current is passed through it.  
-(,'$  
AcronymforJapaneseElectronicIndustry  
Development Association.  
/,)  
Acronym for low insertion force. Some  
computers use LIF sockets and connec-  
tors to allow devices such as the  
microprocessor chip to be installed or re-  
moved with minimal stress to the device.  
.
Abbreviation for kilo-, indicating 1,000.  
8
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/,0  
Acronym for Lotus/Intel/Microsoft. LIM  
usually refers to version 4.0 of the EMS.  
PHPRU\  
A computer can contain several different  
forms of memory, such as RAM, ROM,  
and video memory. Frequently, the word  
memory  
/1  
Abbreviation for load number.  
is used as a synonym for RAM; for  
example, an unqualified statement such as  
a computer with 8 MB of memory” re-  
fers to a computer with 8 MB of RAM.  
ORFDOꢀEXV  
On a computer with local-bus expansion  
capability, certain peripheral devices  
(such as the video adapter circuitry) can  
be designed to run much faster than they  
would with a traditional expansion bus.  
Some local-bus designs allow peripherals  
to run at the same speed and with the  
same width data path as the computer’s  
microprocessor.  
PHPRU\ꢀDGGUHVV  
A specific location, usually expressed as  
a hexadecimal number, in the computer’s  
RAM.  
PHPRU\ꢀPDQDJHU  
A utility that controls the implementation  
of memory in addition to conventional  
memory, such as extended or expanded  
memory.Seealsoconventionalmemory,  
EMM, expanded memory, extended  
memory, HMA, upper memory area, and  
XMM.  
/37Q  
The MS-DOS device names for the first  
through third parallel printer ports on your  
computer are LPT1, LPT2, and LPT3.  
0*$  
Abbreviation for monochrome graphics  
adapter.  
/81  
Acronym for logical unit number.  
/9'  
Acronym for low voltage differential.  
0+]  
Abbreviation for megahertz.  
P
Abbreviation for meter(s).  
PLFURSURFHVVRU  
Because it is the primary computational  
chip inside the computer, it is customary  
to refer to the microprocessor as “the  
computer’s brain.” The microprocessor  
containsanarithmeticprocessingunitand  
a control unit. Software written for one  
microprocessor must usually be revised  
P$  
Abbreviation for milliampere(s).  
P$K  
Abbreviation for milliampere-hour(s).  
CPU  
to run on another microprocessor.  
a synonym for microprocessor.  
is  
PDWKꢀFRSURFHVVRU  
See coprocessor.  
PLQ  
Abbreviation for minute(s).  
0%  
Abbreviation for megabyte(s). The term  
megabyte  
means 1,048,576 bytes; how-  
ever, when referring to hard-disk drive  
storage, the term is often rounded to mean  
1,000,000 bytes.  
PLUURULQJ  
A type of data redundancy that uses a set  
of physical drives to store data and one or  
more sets of additional drives to store du-  
plicate copies of the data. Mirroring is the  
preferred data redundancy technique in  
lower-capacity systems and in systems  
where performance is extremely impor-  
tant. See also guarding, RAID 1, and  
RAID 10.  
0%5  
Abbreviation for master boot record.  
0'$  
Abbreviation for monochrome display  
adapter.  
Glossary  
9
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PP  
Abbreviation for millimeter(s).  
10,  
Abbreviationfornonmaskableinterrupt.A  
device sends an NMI to signal the micro-  
processor about hardware errors, such as  
a parity error.  
00;  
The microprocessors for this system in-  
clude media enhancement technology  
which is designed to handle complex mul-  
timedia and communications software.  
QRQLQWHUODFHG  
A technique for decreasing screen flicker  
by sequentially refreshing each horizontal  
line on the screen.  
PRXVH  
A pointing device that controls the  
movement of the cursor on a screen.  
Mouse-aware software allows you to ac-  
tivate commands by clicking a mouse  
button while pointing at objects displayed  
on the screen.  
QV  
Abbreviation for nanosecond(s), one bil-  
lionth of a second.  
17)6  
Abbreviation for the NT File System op-  
tion in theWindows NT operatingsystem.  
PV  
Abbreviation for millisecond(s).  
195$0  
06ꢄ'26  
AbbreviationforMicrosoftDiskOperating  
System.  
Abbreviation for nonvolatile random-  
access memory. Memory that does not  
lose its contents when you turn off your  
computer. NVRAM is used for maintain-  
ing the date, time, and system setup  
options.  
07%)  
Abbreviation for mean time between  
failures.  
273  
Abbreviation for one-time programmable.  
PXOWLIUHTXHQF\ꢀPRQLWRU  
A monitor that supports several video  
standards. A multifrequency monitor can  
adjusttothefrequencyrangeofthesignal  
from a variety of video adapters.  
SDUDOOHOꢀSRUW  
An I/O port used most often to connect a  
parallel printer to your computer. You can  
usuallyidentifyaparallelportonyourcom-  
puter by its 25-hole connector.  
P9  
Abbreviation for millivolt(s).  
SDUDPHWHU  
A value or option that you specify to a pro-  
gram. A parameter is sometimes called a  
1L&DG  
Acronym for nickel cadmium.  
switch  
argument  
.
or an  
1L0+  
Abbreviation for nickel-metal hydride.  
SDUWLWLRQ  
You can divide a hard-disk drive into mul-  
partitions  
tiple physical sections called  
1/0  
with the fdisk command. Each partition  
can contain multiple logical drives. For  
example, you could partition a 200-MB  
hard-disk drive into two physically sepa-  
rate partitions with three logical drive  
®
Acronym for NetWare Loadable  
Module.  
110ꢀ6(  
Acronym for Network Node Manager  
Special Edition  
10  
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assignments, as shown in the following  
table.  
3267  
Acronym for power-on self-test. Before  
theoperatingsystemloadswhenyouturn  
onyourcomputer, thePOSTtestsvarious  
system components such as RAM, the  
disk drives, and the keyboard.  
ꢀꢀ3DUWLWLRQLQJꢀWKHꢀ+DUGꢃ'LVNꢀ'ULYH  
3K\VLFDOꢁ3DUWLWLRQVꢁDQGꢁ6L]HV  
Partition 1 120 MB  
Partition 2 80 MB  
SSP  
Abbreviation for pages per minute.  
/RJLFDOꢁ'ULYHꢁ$VVLJQPHQWVꢁDQGꢁ6L]HV  
34)3  
Drive C 120 MB  
Drive D 50 MB  
Drive E 30 MB  
Abbreviation for plastic quad flat pack, a  
type of microprocessor socket in which  
the microprocessor chip is permanently  
mounted.  
After partitioning the hard-disk drive, you  
must format each logical drive with the  
format command.  
351  
A synonym for the MS-DOS device name  
LPT1.  
3&ꢀ&DUG  
SURJUDPꢀGLVNHWWHꢀVHW  
Slightlylargerthanacreditcard, aPCCard  
is a removable I/O card—such as a mo-  
dem, LAN, SRAM, or flash memory  
card—that adheres to the PCMCIA stan-  
dards. See also PCMCIA.  
The set of diskettes from which you can  
perform a complete installation of an ap-  
plication program. When you reconfigure  
aprogram, youoftenneeditsprogramdis-  
kette set.  
3&,  
SURWHFWHGꢀPRGH  
Abbreviation for Peripheral Component  
Interconnect. A standard for local-bus  
implementation developed by Intel  
Corporation.  
An operating mode supported by 80286  
or higher microprocessors, protected  
mode allows operating systems to  
implement:  
3&0&,$  
A memory address space of 16 MB  
(80286 microprocessor) to 4 GB  
(Intel386 or higher microprocessor)  
Abbreviation for Personal Computer  
Memory Card International Association.  
See also PC Card.  
Multitasking  
SHULSKHUDOꢀGHYLFH  
Virtual memory, a method for  
increasing addressable memory by  
using the hard-disk drive  
An internal or external device—such as a  
printer, a disk drive, or a keyboard—con-  
nected to a computer.  
The Windows NT 32-bit operating system  
runs in protected mode. MS-DOS cannot  
run in protected mode; however, some  
programs that you can start from  
MS-DOS—such as Windows—are able to  
put the computer into protected mode.  
3*$  
Abbreviation for pin grid array, a type of  
microprocessor socket that allows you to  
remove the microprocessor chip.  
SL[HO  
Arranged in rows and columns, a pixel is  
a single point on a video display. Video  
resolution—640 x 480, for example—is  
expressed as the number of pixels across  
by the number of pixels up and down.  
36ꢉꢅ  
Abbreviation for Personal System/2.  
363%  
Abbreviation for power-supply paralleling  
board.  
Glossary  
11  
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39&  
Abbreviation for polyvinyl chloride.  
5$,'ꢀꢂ  
RAID 1 is commonly called  
mirroring  
.
RAID 1isthebestchoiceinhigh-availability  
applications that require high performance  
or relatively low data capacity. See also  
mirroring, RAID 10  
4,&  
Abbreviation for quarter-inch cartridge.  
5$0  
5$,'ꢀꢆ  
RAID 3 is commonly called  
3 uses striping with one drive dedicated  
to parity to protect data. Data is striped  
such that a single transaction requires ac-  
cess to all drives. See also striping.  
Acronym for random-access memory.  
The computer’s primary temporary stor-  
age area for program instructions and  
data. Each location in RAM is identifiedby  
striping.  
RAID  
memory address  
. Any  
a number called a  
information stored in RAM is lost when you  
turn off your computer.  
5$,'ꢀꢇ  
guarding  
RAID 4 is commonly called . It  
5$,'  
uses data striping, like RAID3, but adds a  
single, dedicated parity drive. The parity  
data stored on this drive can be used to  
recoverdatalostfromasinglefaileddrive.  
RAID 4 configurations write data slowly  
because parity data has to be generated  
and written to the parity drive, and the  
generation of the parity data frequently re-  
quires reading data from multiple physical  
drives. See also guarding and striping.  
Acronym for redundant array of inexpen-  
sive disks. This phrase was introduced by  
David Patterson, Garth Gibson, and  
Randy Katz at the University of California  
at Berkeley in 1987. The goal of RAID is  
to use multiple small, inexpensive disk  
drives to provide high storage capacity  
and performance while maintaining or  
improving the reliability of the disk  
subsystem.  
Patterson, Gibson, and Katz described  
five different methods, which are known  
as RAID levels 1 through 5. Each level  
uses one or more extra drives to provide  
a means of recovering data lost when a  
disk fails, so that the effective failure  
rate of the whole disk subsystem be-  
comes very low.  
5$,'ꢀꢈ  
RAID 5, like RAID 4, is commonly called  
guarding  
. RAID 5 is identical to RAID 4,  
except that the parity data is distributed  
evenly across all physical drives instead  
of a parity drive. In configurations using a  
large number of physical drives in which  
a large number of simultaneous small  
write operations are being performed,  
RAID 5 offers potentially higher perfor-  
mance than RAID 4. RAID 4 and RAID 5  
configurations are appropriate in high-  
availability applications where  
Recently, Katz has defined a sixth meth-  
od, RAID 6, which improves reliability  
even further, and a configuration that pro-  
vides no data recovery has popularly  
become known as RAID 0.  
performance is less critical or where high  
data capacity is required. See also  
guarding.  
5$,'ꢀꢊ  
RAID 0 is commonly called  
striping  
. This  
was not originally defined as a RAID level  
but has since come into popular use. In  
this array configuration, data is written  
sequentiallyacrosstheavailabledisksand  
no redundancy is provided. RAID 0 config-  
urations provide very high performance  
but relatively low reliability. RAID 0 is the  
best choice when DSA controller cards  
are duplexed. See also striping.  
5$,'ꢀꢂꢊ  
RAID 10 is a  
data is duplicated across two identical  
RAID 0 arrays or hard-disk drives. All data  
on a physical drive in one array is duplicat-  
mirroring  
technique in which  
mirrored  
, on a drive in the second  
ed, or  
array. Mirroring offers complete redun-  
dancy of data for greater data security.  
See also mirroring, RAID 1, and striping.  
12  
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5$0'$&  
Acronym for random-access memory  
digital-to-analog converter.  
computer. Examples of code in ROM in-  
clude the program that initiates your  
computer’s boot routine and the POST.  
USP  
Abbreviation for revolutions per minute.  
5&8  
Acronym for Resource Configuration  
Utility  
57&  
UHDGꢄRQO\ꢀILOH  
Abbreviation for real-time clock. Battery-  
powered clock circuitry inside the  
computer that keeps the date and time  
after you turn off the computer.  
A read-only file is one that you are prohib-  
ited from editing or deleting. A file can  
have read-only status if:  
Its read-only attribute is enabled.  
6&6,  
Acronym for small computer system  
interface. An I/O bus interface with faster  
data transmission rates than standard  
ports. You can connect up to seven devic-  
es to one SCSI interface.  
It resides on a physically write-  
protected diskette.  
It is located on a network in a  
directory to which the system  
administrator has assigned read-  
only rights to you.  
6'06  
Abbreviation for SCSI device management  
system.  
UHDOꢀPRGH  
An operating mode supported by 80286  
or higher microprocessors, real mode  
imitates the architecture of an 8086  
microprocessor. Designed to run in real  
mode, MS-DOS (unassisted by additional  
software techniques) can address only  
640 KB of conventional memory.  
6'5$0  
Abbreviation for synchronous dynamic  
random-access memory.  
6(&  
Abbreviation for single-edge connector  
cartridge.  
UHIUHVKꢀUDWH  
VHF  
Abbreviation for second(s).  
The frequency, measured in Hz, at which  
the screen’s horizontal lines are re-  
charged. A monitor’s refresh rate is also  
VHULDOꢀSRUW  
vertical frequency  
referred to as its  
.
An I/O port used most often to connect a  
modemoramousetoyourcomputer.You  
can usually identify a serial port on your  
computer by its 9-pin connector.  
5(1  
Abbreviation for ringer equivalence  
number.  
VKDGRZLQJ  
5),  
Abbreviation for radio frequency  
interference.  
A computer’s system and video BIOS  
code is usually stored on ROM chips.  
Shadowing refers to the performance-  
enhancementtechniquethatcopiesBIOS  
code to faster RAM chips in the upper  
memory area (above 640 KB) during the  
boot routine.  
5*%  
Abbreviation for red/green/blue.  
520  
Acronym for read-only memory. Your  
computer contains some programs es-  
sential to its operation in ROM code.  
Unlike RAM, a ROM chip retains its  
contents even after you turn off your  
65$0  
Abbreviation for static random-access  
memory. Because SRAM chips do not  
require continual refreshing, they are  
Glossary  
13  
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substantially faster than DRAM chips.  
SRAM is used mostly for external cache  
memory.  
Controllers for standard peripheral  
devices, such as the keyboard  
Various ROM chips  
VWULSLQJ  
Frequently used synonyms for system  
motherboard logic board  
.
board are  
and  
In composite drivers with two or more  
physical drives, the drive array sub-  
system uses a method of data storage  
V\VWHPꢀGLVNHWWH  
Systemdisketteisasynonymfor  
diskette  
bootable  
striping  
called  
divided into a series of pieces called  
blocks  
. With this method, data is  
.
and each data block is stored on a  
V\VWHPꢀPHPRU\  
System memory is a synonym for  
different physical drive. When each drive  
contains a block of data, the process  
starts over with the first physical drive.  
By carefully selecting the size of the data  
block, the chance that the information  
needed can be read from or written to  
multiple physical drives at once is  
RAM  
.
6\VWHPꢀ6HWXSꢀSURJUDP  
System Setup program options allow you  
to configure your computer’s hardware.  
Some options in the System Setup  
program require that you reboot the  
computer in order to make a hardware-  
configuration change. Because the  
System Setup program is stored in  
NVRAM, any options that you set remain  
in effect until you change them again.  
increased, greatly increasing the perfor-  
mance of the composite drive. See also  
block, block size, and RAID.  
69*$  
Abbreviation for super video graphics  
array. See also VGA.  
V\VWHPꢄLQLꢀILOH  
When you start Windows, it consults the  
system.ini file to determine a variety of  
options for the Windows operating  
environment. Among other things, the  
system.inifilerecordswhichvideo,mouse,  
and keyboard drivers are installed for  
Windows.  
VZLWFK  
See parameter.  
V\QFꢀQHJRWLDWLRQ  
Sync negotiation is a SCSI feature that  
allows the host adapter and its attached  
SCSI devices to transfer data in synchro-  
nous mode. Synchronous data transfer is  
faster than asynchronous data transfer.  
Running the Control Panel or Windows  
Setupprogrammaychange options in the  
system.ini file. On other occasions, you  
may need to change or add options to the  
system.ini file manually with a text editor,  
such as Notepad.  
V\QWD[  
The rules that dictate how you must type  
a command or instruction so thatthe com-  
puter will understand it.  
WHUPLQDWRU  
Some devices, especially disk drives, con-  
tain a terminator to absorb and dissipate  
excess current. When more than one  
such device is connected in a series, you  
may need to remove the terminator—or  
change a jumper setting to disable it—  
unless it is the last device in the series.  
However,somedeviceshaveterminators  
that should never be removed or disabled.  
V\VWHPꢀERDUG  
As the main circuit board, the system  
board usually contains most of your com-  
puter’s integral components, such as the  
following:  
Microprocessor  
RAM  
Expansion-card connectors  
14  
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WH[WꢀHGLWRU  
80%  
An application program for editing text  
files consisting exclusively of ASCII  
characters. MS-DOS Editor and Notepad  
(in Windows) are text editors, for exam-  
ple. Most word processors use  
proprietary file formats containing binary  
characters, although some can read and  
write text files.  
Abbreviation for upper memory blocks.  
See also conventional memory, HMA,  
memory manager, and upper memory  
area.  
XSSHUꢀPHPRU\ꢀDUHD  
The 384 KB of RAM located between  
640 KB and 1 MB. If the computer has an  
Intel386 or higher microprocessor, a soft-  
WH[WꢀPRGH  
See video mode.  
memory manager  
ware utility called a  
can  
create UMBs in the upper memory area,  
in which you can load device drivers and  
memory-resident programs. See also  
conventional memory, HMA, and  
memory manager.  
7)7  
Abbreviation for thin film transistor. A flat-  
panel display for notebook computers  
where each pixel is controlled by one to  
four transistors.  
836  
Abbreviation for uninterruptible power  
supply. A battery-powered unit that  
automatically supplies power to your  
computer in the event of an electrical  
failure.  
WSL  
Abbreviation for tracks per inch.  
765  
Abbreviation for terminate-and-stay-  
resident. A TSR program runs “in the  
background.” Most TSR programs imple-  
ment a predefined key combination  
(sometimes referred to as a “hot key”)  
that allows you to activate the TSR pro-  
gram’s interface while running another  
MS-DOS program. When you finish using  
the TSR program, you can return to the  
other application program and leave the  
TSR program resident in memory for later  
use.  
862&  
Abbreviation for Universal Service Order-  
ing Code.  
XWLOLW\  
A program used to manage system re-  
sources— memory, disk drives, or  
printers, for example. The diskcopy com-  
mand for duplicating diskettes and the  
himem.sys device driver for managing ex-  
tended memory are utilities included in  
MS-DOS.  
Because MS-DOS is not designed to  
support multiple programs running simul-  
taneously, TSR programs can sometimes  
cause memory conflicts. When trouble-  
shooting, rule out the possibility of such a  
conflict by rebooting your computer with-  
out starting any TSR programs.  
9
Abbreviation for volt(s).  
9$&  
Abbreviation for volt(s) alternating  
current.  
79  
Abbreviation for television.  
9&&,  
AbbreviationforVoluntaryControlCouncil  
for Interference.  
8/  
Abbreviation for Underwriters  
Laboratories.  
9'&  
Abbreviation for volt(s) direct current.  
9'(  
Abbreviation for  
Elektrotechniker  
Verband Deutscher  
.
Glossary  
15  
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9'6  
Abbreviation for Virtual Direct Memory  
Access Services.  
simultaneously displayed. Video adapters  
can also include their own coprocessor  
chip for faster graphics rendering.  
Š
YLGHRꢀGULYHU  
9(6$  
Acronym for Video Electronics Standards  
Association.  
Graphics-mode application programs and  
operating environments, such as Win-  
dows, often require video drivers in order  
to display at a chosen resolution with the  
desired number of colors. A program may  
include some “generic” video drivers.  
Any additional video drivers may need to  
match the video adapter; you can find  
these drivers on a separate diskette with  
your computer or video adapter.  
9*$  
Abbreviationforvideographicsarray.VGA  
and SVGA are video standards for video  
adapters with greater resolution and color  
display capabilities than EGA and CGA,  
the previous standards.  
To display a program at a specific resolu-  
tion, you must install the appropriate  
video drivers and your monitor must sup-  
port the resolution. Similarly, the number  
of colors that a program can display de-  
pends on the capabilities of the monitor,  
the video driver, and the amount of mem-  
ory installed for the video adapter.  
YLGHRꢀPHPRU\  
Most VGA and SVGA video adapters in-  
clude VRAM or DRAM memory chips in  
addition to your computer’s RAM. The  
amount of video memory installed prima-  
rily influences the number of colors that a  
program can display (with the appropriate  
video drivers and monitor capability).  
9*$ꢀIHDWXUHꢀFRQQHFWRU  
YLGHRꢀPRGH  
On some systems with a built-in VGA  
video adapter, a VGA feature connector  
allows you to add an enhancement adapt-  
er, such as a video accelerator, to your  
computer. A VGA feature connector can  
Video adapters normally support multiple  
text and graphics display modes. Charac-  
ter-based software (such as MS-DOS)  
displaysintextmodesthatcanbedefined  
x
y
as columns by rows of characters.  
Graphics-based software (such as Win-  
dows) displays in graphics modes that can  
VGA pass-through  
also be called a  
connector  
.
x y  
be defined as horizontal by vertical pixels  
z
by colors.  
YLGHRꢀDGDSWHU  
The logical circuitry that provides—in  
combination with the monitor or display—  
your computer’s video capabilities. A  
video adapter may support more or fewer  
features than a specific monitor offers.  
Typically, a video adapter comes with  
video drivers for displaying popular  
YLGHRꢀUHVROXWLRQ  
Video resolution—640 x 480, for exam-  
ple—isexpressedasthenumberofpixels  
across by the number of pixels up and  
down. To display a program at a specific  
graphics resolution, you must install the  
appropriate video drivers and your moni-  
tor must support the resolution.  
application programs and operating envi-  
ronments in a variety of video modes.  
On most current Dell computers, a video  
adapter is integrated into the system  
board. Also available are many video  
adapter cards that plug into an expansion-  
card connector.  
YLUWXDOꢀꢏꢊꢏꢍꢀPRGH  
An operatingmodesupported by Intel386  
or higher microprocessors, virtual 8086  
mode allows operating environments—  
such as Windows—to run multiple pro-  
grams in separate 1-MB sections of  
memory. Each 1-MB section is called a  
Video adapters can include memory sep-  
aratefromRAMonthesystemboard. The  
amount of video memory, along with the  
adapter’s video drivers, may affect the  
number of colors that can be  
virtual machine  
.
16  
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YLUWXDOꢀPHPRU\  
VRAM is dual-ported, allowing the video  
adapter to update the screen and receive  
new image data at the same time.  
A method for increasing addressable  
RAM by using the hard-disk drive.  
(MS-DOS does not support true virtual  
memory, which must be implemented at  
the operating system level.) For example,  
in a computer with 8 MB of RAM and  
16 MB of virtual memory set up on the  
hard-disk drive, the operating system  
would manage the system as though it  
had 24 MB of physical RAM.  
:
Abbreviation for watt(s).  
ZLQꢄLQLꢀILOH  
When you start Windows, it consults the  
win.ini file to determine a variety of options  
for the Windows operating environment.  
Among otherthings, thewin.ini file records  
what printer(s) and fonts are installed for  
Windows. The win.ini file also usually  
includes sections that contain optional set-  
tingsforWindowsapplicationprogramsthat  
are installed on the hard-disk drive.  
YLUXV  
A self-starting program designed to incon-  
venience you. Virus programs have been  
known to corrupt the files stored on a  
hard-disk drive or to replicate themselves  
until a system or network runs out of  
memory.  
Running the Control Panel or Windows  
Setup program may change optionsinthe  
win.ini file. On other occasions, you may  
needtochangeoraddoptionstothewin.ini  
file manually with a text editor, such as  
Notepad.  
The most common way that virus pro-  
grams move from one system to another  
is via “infected” diskettes, from which  
they copy themselves to the hard-disk  
drive. To guard against virus programs,  
you should do the following:  
ZULWHꢄSURWHFWHG  
Read-only files are said to be  
protected  
write-  
. You can write-protect a 3.5-inch  
Periodically run a virus-checking util-  
ity on your computers hard-disk  
drive  
diskettebyslidingitswrite-protecttabtothe  
open position and a 5.25-inch diskette by  
placing an adhesive label over its write-  
protect notch.  
Always run a virus-checking utility on  
any diskettes (including commer-  
cially sold software) before using  
them  
;00  
Abbreviation for extended memory man-  
ager, a utility that allows application  
programs and operating environments to  
useextendedmemoryinaccordancewith  
theXMS.Seealsoconventionalmemory,  
EMM, expanded memory, extended  
memory, and memory manager.  
9/ꢄ%XVŒ  
®
An abbreviation for VESA local bus. A  
standard for local bus implementation de-  
veloped by the Video Electronics  
Standards Association.  
;06  
9/6,  
Abbreviation for very–large-scale  
integration.  
Abbreviation for eXtended Memory Spec-  
ification. See also EMS, extended  
memory, and memory manager.  
9SS  
Abbreviation for peak-point voltage.  
=,)  
Acronym for zero insertion force. Some  
computers use ZIF sockets and connec-  
tors to allow devices such as the  
microprocessor chip to be installed or  
removed with no stress applied to  
the device.  
95$0  
Abbreviation for video random-access  
memory.SomevideoadaptersuseVRAM  
chips (or a combination of VRAM and  
DRAM) to improve video performance.  
Glossary  
17  
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18  
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,QGH[ꢀꢀ  
cleaning  
accessories, C-3  
$
asset tag number  
assigning, 2-6  
deleting, 2-6  
drives, C-4  
internal components, C-2  
solutions, C-3  
system exterior, C-3  
tools, C-3  
Asset Tag option, 4-11  
Asset Tag utility, 2-6  
asset tag utility, 2-6  
COM port designations, 4-9, B-1  
computer  
assistance, technical, 1-7  
booting, 4-7  
autoconfiguration  
parallel port, B-3  
cleaning, C-3  
features, 1-1  
serial ports, 4-9, B-2  
front-panel indicators, 1-4  
physical specifications, A-3  
connectors  
back panel, B-2  
%
backup devices, C-1  
controls and indicators  
front panel, 1-4  
Boot Sequence options, 4-7  
booting the computer system, 4-7  
built-in SCSI controller, 1-2, 1-3  
'
data  
backups, C-1  
&
cache  
loss and recovery, C-2  
recovery tools, C-2  
Date category, 4-5  
secondary, 1-1  
Dell Remote Assistant Card, 1-3  
cautions, xi  
Dell Server Assistant  
using, 2-1  
CD-ROM drive, 1-3  
diagnosing problems, 1-7  
Index  
1
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diagnostics  
)
features  
diskette-based, 1-3  
DIMMs  
system, 1-1  
about, 1-2  
front panel  
Diskette Drive options, 4-5  
controls and indicators, 1-4  
diskette drives  
cleaning, C-4  
head-cleaning kit, C-3  
turning off built-in controller, 4-10  
types, sizes, and capacities, 4-5  
*
getting help, 1-7  
Diskette First option, 4-7  
Diskette option, 4-10  
grounding strap, C-3  
diskette-based diagnostics, 1-3  
drive activity indicator, 1-6  
drive online indicator, 1-6  
+
hard disk.  
See  
drives; SCSI devices  
drives  
Hard Disk Only option, 4-7  
specifications, A-2  
hard-disk drives  
See  
dual in-line memory modules.  
DIMMs  
access indicator, 1-6  
cleaning, C-4  
data recovery, C-1  
SCSI backplane indicator lights, 1-6  
(
electromagnetic interference.  
help tools, 1-7  
See  
EMI  
See  
electrostatic discharge.  
EMI, C-6  
ESD  
,
indicators  
environmental specifications, A-3  
error messages, 4-16  
ESD, vii, C-6  
front-panel, 1-6  
SCSI backplane board, 1-6  
See ISA  
Industry-Standard Architecture.  
expansion bus  
See  
interrupt request.  
IRQ  
specifications, A-1  
IntranetWare  
expansion cards  
approved drives, 3-22  
error codes, 3-23, 3-24  
installing, 3-16  
configuring, 5-1  
conflict resolution, 5-8  
locking and unlocking, 5-7  
installing IntranetWare Support Pack 5,  
3-19  
with diskette drive controller, 4-10  
with ports, 4-9, B-2  
installing SCSI drivers, 3-13  
optimizing performance, 3-23  
exterior cleaning of system, C-3  
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(continued)  
IntranetWare  
messages  
troubleshooting, 3-23  
using a CD-ROM, 3-23  
using startup.ncf and autoexec.ncf,  
3-19, 3-21  
help messages on System Setup  
screens, 4-2  
invalid configuration information, 4-1  
prompt to enter the System Setup  
program, 4-1  
IRQ line, B-2  
microprocessor  
features, 1-1  
specifications, A-1  
speeds, 1-1, 4-6  
types supported, 1-1, A-1  
upgrade kit, 1-2  
.
key combinations  
System Setup program, 4-3  
monitor  
keyboard  
cleaning, C-3  
cleaning, C-3  
mouse connector  
about, B-5  
keyboard connector  
about, B-6  
illustrated, B-2  
pin assignments, B-7  
illustrated, B-2  
pin assignments, B-6  
Mouse option, 4-9  
Keyboard Errors option, 4-7  
keylock  
illustrated, 1-6  
1
notational conventions, xi  
keys  
<Ctrl><Alt><Enter>, 4-2  
<F1>, 4-16  
Num Lock option, 4-6  
<F2>, 4-16  
System Setup program, 4-3  
2
operating systems, 1-4  
/
Level 2 Cache option, 4-10  
LPT port designations, B-1  
3
Parallel Mode option, 4-10  
0
Manufacturing Test Report, 4-1  
parallel port  
about, B-1  
compatibility, 4-9  
configuring, B-3  
designations, B-1  
IRQ line, B-2  
memory  
about, 1-2  
error messages after installing, 4-16  
specifications, A-1  
pin assignments, B-4  
Index  
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parallel port connector  
about, B-4  
regulatory notices, D-2  
Resource Configuration Utility  
about, 5-1  
illustrated, B-2  
pin assignments, B-5  
Advanced menu, 5-6  
exiting, 5-6  
Parallel Port option, 4-9  
Main menu, 5-3  
Password Status option, 4-8  
making selections, 5-2  
online instructions, 5-2  
program diskettes, 5-2  
resolving resource conflicts, 5-8  
starting, 5-2  
See  
password.  
setup password; system  
password  
PCI expansion cards  
Resource Configuration Utility, 5-1  
Steps in Configuring Your Computer  
menu, 5-4  
See  
Peripheral Component Interconnect.  
PCI  
system board options, 5-4  
System Board Options screen, 5-5  
when to run, 5-2  
physical specifications, A-3  
Plug and Play expansion cards  
Resource Configuration Utility, 5-1  
resource conflicts  
resolving, 5-8  
ports  
adding expansion cards with, 4-9, B-2  
autoconfiguration, 4-9  
designations, 4-9, B-1  
illustrated, B-2  
return policy, E-3  
RFI, C-6  
specifications, A-2  
power  
6
button, 1-5  
safety instructions  
for preventing ESD, vii  
general, v  
indicator, 1-5  
protection devices, C-9  
specifications, A-3  
surges and spikes, C-8  
health considerations, vi  
Scan Sequence option, 4-8  
SCSI, 3-1  
power source interruptions  
preventing, C-8  
Primary SCSI and Secondary SCSI option,  
4-10  
SCSI backplane board  
about, 1-3  
indicators, 1-6  
problem solving, 1-7  
SCSI devices  
Processors 1and 2, 4-6  
CD-ROM drive, 1-3  
SCSI disk utilities, 3-3  
SCSI drivers  
5
radio frequency interference.  
included with system, 3-1  
installing for IntranetWare, 3-13  
See  
RFI  
recovering data  
tools, C-2  
SCSI host adapters  
integrated Adaptec AIC-7860, 1-3  
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SCSISelect utility  
setup password  
advanced host adapter settings, 3-7  
boot device settings, 3-6  
default settings, 3-3  
assigning, 4-15  
changing or deleting an existing  
password, 4-15  
disabling a forgotten password, 4-16  
using, 4-15  
exiting, 3-3  
installing for IntranetWare, 3-13  
SCSI device/configuration settings, 3-6  
starting, 3-2  
viewing current status, 4-9  
Setup Password option, 4-9  
using menus, 3-2  
See  
small computer system interface.  
SCSI  
using the SCSI disk utilities, 3-3  
security  
SMB connector  
about, B-9  
See also  
setup password; system  
password  
illustrated, B-2  
pin assignments, B-9  
system, 1-7  
security, System Setup program, 4-9  
Serial Port 1 and Serial Port 2 options, 4-9  
Speaker option, 4-10  
specifications  
system, A-1  
serial port 1 connector  
about, B-3  
support, 1-7  
illustrated, B-2  
surge protector  
pin assignments, B-3  
preventingpowersourceinterruptions,  
C-9  
serial port 2 connector  
about, B-3  
system board  
illustrated, B-2  
features, 1-2  
pin assignments, B-3  
options in Resource Configuration  
Utility, 5-4  
serial ports  
about, B-1  
system configuration information, 4-1,  
5-1  
autoconfiguration, 4-9  
configuring, B-2  
designations, B-1  
disabling and enabling, 4-9  
IRQ lines, B-2  
system data option, 4-10  
system environment  
altitude, C-5  
pin assignments, B-4  
corrosion, C-6  
Server Assistant CD  
about, 2-1  
dust, C-5  
EMI and RFI, C-6  
ESD, C-6  
booting system from, 2-1  
installing video drivers from, 2-4  
main menu, 2-2  
humidity, C-5  
magnetism, C-7  
power source, C-8  
shock and vibration, C-7  
temperature, C-4  
utility partition, 2-2  
server management features, 1-3  
service, 1-7  
system features, 1-1  
Service Tag option, 4-11  
System Memory option, 4-10  
Index  
5
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system password  
troubleshooting  
general, 1-7  
about, 4-11, 4-14  
assigning, 4-11  
IntranetWare, 3-23  
Windows NT, 3-13  
changing or deleting an existing  
password, 4-14  
disabling a forgotten password, 4-16  
entering a wrong or incomplete  
password, 4-13  
8
uninterruptible power supply.  
risk of not using password, 4-11  
using to secure your system, 4-13  
viewing current status, 4-8  
See  
UPS  
UPS, C-9  
utility partition, 2-2  
System Password option, 4-8  
system security, 1-7  
System Setup program  
about, 4-1  
9
video  
BIOS version, 4-2  
copying or printing screen information,  
4-1  
connector pin assignments, B-8  
drivers for Windows NT, 2-4  
specifications, A-2  
disabling a forgotten password, 4-16  
entering, 4-2  
subsystem, 1-2  
error messages, 4-16  
help messages, 4-2  
video connector  
about, B-7  
key functions, 4-3  
illustrated, B-2  
pin assignments, B-8  
navigation keys, 4-3  
options, 4-5  
Resource Configuration Utility, 4-1, 5-1  
screens, 4-4  
Video Memory option, 4-11  
setup password feature, 4-14  
system configuration information, 4-1  
system password feature, 4-11  
using the program, 4-3  
:
warnings, xi  
system specifications, A-1  
warranty information, x, E-1  
Windows NT  
installing video drivers, 2-5  
removing a host adapter, 3-11  
swapping a host adapter, 3-12  
troubleshooting, 3-13  
7
tape drives  
backing up data, C-1  
cleaning, C-4  
updating drivers, 3-10  
technical assistance, 1-7  
Time category, 4-5  
<
year 2000 statement of compliance, E-4  
tools  
cleaning, C-3  
6
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