Use and Care Manual
Distinctive™ Built-In Dishwasher
Model DDW24S
Table of Contents
Important Safety Instructions.................................. 1
Getting to Know Your Dishwasher.......................... 3
Loading Your Dishwasher ..................................... 4
Operating Your Dishwasher ................................. 8
Care and Cleaning ........................................... 13
Before You Call for Service ................................ 16
Warranty and Service ........................................ 20
Warranty Card......................................Back Cover
Part No. 105659 Rev. C
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Important Safety Instructions
Installer: Leave these instructions with the appliance.
About Safety Instructions
The Important Safety Instructions and warnings
in this manual are not meant to cover all possible
problems and situations that can occur. Use common
sense and caution when installing, maintaining or
operating this or any other appliance.
Consumer: Read this use and care manual
completely before using this appliance. Save it for
future reference. It contains important use and care
information. Keep your sales receipt or canceled
check. Proof of original purchase date is required for
warranty service.
For warranty and service information, see
page 20.
Always contact the Dacor Customer Service
Team about problems or situations that you do not
understand.
If you have any questions (other than warranty
questions), call:
danger
Immediate hazards that WILL result in severe
Dacor Customer Service
(800) 793-0093 (U.S.A. and Canada)
Monday - Friday 6:00 am to 5:00 pm Pacific Time
personal injury odeath.
rning
Have the complete model and serial number
identification of your appliance ready. The model
and serial number are on the product data label. See
page 3 for location. Record these numbers below
for easy access.
Hazahat COULD result in
sedeath.
caution
safe actions that COULD result in
Model number _______________________________
Serial number ___________________________
Date of purchase ____________________
onal injury or property damage.
important
Tips that help you to get the most out of your
dishwasher.
Since we continuously improve the qual
performance of our products, we may
to the appliance without updating t
manual.
warning
•
•
Make t the dishwasher has been properly installed and
groundey a qualified installer according to the accompanying
installation instructions. Have the installer show you the location of the
electrical outlet or circuit breaker and the water supply valve so that you
know where and how to turn off power and the water supply.
To prevent child entrapment, always remove the door from an old
dishwasher when removing it from service. Leave the racks in place.
Cut the prongs off of the power cord. Cut off the power cord completely
and discard.
READ AND SAVE THESE INSTRUCTIONS
1
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Important Safety Instructions
General Safety Precautions
WARNING - To reduce the risk of fire, electric shock, serious injury or death when using your appliance, follow
basic safety precautions, including the following:
warning
warning
•
•
Read all instructions before using the
dishwasher. Use the dishwasher only for its
intended purpose (to wash dishes, flatware,
pots and pans). This appliance is not
intended for commercial use.
•
•
Do not run the dishwasher when you are out
of the building.
Under certain conditions hydrogen gas may
be produced in a hot water system that
has not been used for two weeks or more.
Hydrogen gas is explosive. If the hot water
system has not been used for a period of
time, turn on alwater faucets and let the
water flow fominutes to release any
accumulas. Do not smoke or
use an is process.
If you receive a damaged product,
immediately contact your dealer or builder.
Do not install or use a damaged appliance.
•
•
The dishwasher must be mounted in a
completely enclosed cabinet.
Repairs should be performed only by a
qualified technician. Disconnect the power
before servicing.
ution
•
•
Make sure individuals who use the
dishwasher are able to operate it properly.
sher to wash flatware and
LY. Washing other items may
discolor the dishwasher. Wash
types of dishes and cooking utensils
ated in this manual. Take care with
rtain materials. Read the Loading Your
Dishwasher section before use.
Do not leave children alone or unattended
in the area around the dishwasher, even
when it is not in use. Do not allow children
to play with the controls or other parts o
dishwasher.
•
•
Never allow anyone, including ch
stand or climb on any part of t
Stepping or sitting on any p
in tipping, damage, serio
•
•
•
To prevent household mold and mildew
damage, periodically check the inlet and
drain hoses for leaks.
Turn off the water supply valve if the
appliance will not be used for an extended
period of time.
Many surfaces within ve
high temperatures. rior
surfaces or items inser
during or immediately aercise
caution when opening the Let hot air
and steam escape before looking or reaching
inside.
When loading items to be washed:
◊ Locate sharp items so that they are not
likely to damage the door seal.
◊ Load sharp knives with the handles up to
•
•
Clean the dishwasher only as instructed in
this manual.
reduce the risk of cut-type injuries.
•
•
Store the dishwasher where the temperature
remains above freezing. Avoid long transport
distances in very cold weather.
Do not operate the dishwasher unless all
enclosure panels (guard plate, access panel,
toe kick etc.) are in place.
Transport the dishwasher only in the upright
position or laying on its back.
•
Do not store or use combustible materials,
liquids or gases near this or any other
appliance.
•
•
Store all detergents and rinse agents out of
the reach of children.
Use only detergents and rinse agents
designed for use with a residential
dishwasher.
•
Do not tamper with the controls.
2
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Getting to Know Your Dishwasher
Dishwashing
compartment
Top rack
Product data
label
Top spray arm
Bottom spray arm
Filter system
(under bottom rack)
Silverware basket
Bottom rack
Rinse agent
dispenser
Detergent
dispenser
Door latch
Main power switch
Child Safety Lock
This dishwasher is equipped with an electronic child
safety lock. When the child safety lock is engaged, the
dishwasher touch keys do not work normally, making it
more difficult to program and start. If you touch any of
the control panel keys when the lock is activated, “LOC“
will appear on the display, with no other effect on the
control panel.
nel
Door handle
See page 12 for child lock activation instructions. To
start the dishwasher while the lock is activated:
Touch the TEMPERATURE and DRY keys at the
same time. The child safety lock will deactivate for two
minutes, allowing you to set and start the dishwasher
normally. The lock will re-engage automatically after two
minutes.
Front of dishwasher
Toe kick
Temperature
Dry
3
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Loading Your Dishwasher
warning
•
•
Place sharp objects in the silverware basket
or knives in the knife stand (see page 6).
If it is not possible to load sharp objects in
the silverware basket, load them with the
sharp end toward the back of the dishwasher.
Locate these items where they will not
damage the door seal or cause personal
injury.
When loading the silverware basket, insert all
sharp or pointed objects with the handles up.
caution
Do not wash plastic items unless they are
marked “dishwasher safe.” Always check the
manufacturer’s recommendation before washing
plastic items that are not marked.
important
If the load will sit for a while before washing, run
the Rinse and Hold cycle to reduce the chance
of food hardening. Doing so will also reduce the
risk of acidic foods damaging metal surfaces.
harp objects with handles up
What Can Be Washe
What Should Not Be Washed
For safety reasons and to prevent damage,
do not wash the following items in your
dishwasher:
Some cookware is not dishw
Other materials (especiall
cannot withstand high rs
can be damaged by nt.
Items that you can saur
dishwasher are:
„ Aluminum
„ Antique crystal
„ Any item with fragile or unglazed
„ China (except delicate chia)
„ Cookware with non-stick coatings
„ Crystal (except antique crystal)
„ Glass
decorations
„ Brass
„ Bronze
„ Cast iron
„ Plastic (dishwasher safe only)
„ Silver and silver plate
„ Stainless steel
„ Cutlery and flatware with bonded
handles
„ Delicate china
„ Disposable plastic items
„ Gold
„ Stoneware
„ Wood (dishwasher safe only)
„ Pewter
„ Tin
„ Wood that is not dishwasher safe
4
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Loading Your Dishwasher
Loading the Silverware Basket
important
•
To prevent damage, do not load utensils and
silverware made of different materials (for
example silver and stainless steel) in the
same compartment of the silverware basket.
•
For best results:
◊ Do not nest utensils in the silverware
basket.
X
◊ Load silverware with the handles down.
◊ Spread knives and large utensils out as
much as possible.
Covered Compartment
To prevent small, light items from falling out of the
rack when sprayed with water, put them in the
covered compartment. To cover the compartment:
Silverware slots in top
(see note)
Pull up o
th
1. Put small items into one of the middle
compartments of the silverware basket.
2. Lift up on the tab in the center of the basket to
expose the cover.
3. Snap the cover shut over the compartm
NOTE: For convenience, you may also
silverware or small utensils into the s
covered compartment. Insert them
down.
Silverware Baske
Put the silverware bck in the
front, in the direction sthe two front
sets of tines.
Place silverware basket in front of
bottom rack, over tines
5
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Loading Your Dishwasher
Loading the Racks
Do not block spray arms
caution
•
Always place large or heavy items (such as
pots, pans and large dishware) in the bottom
rack.
•
•
To avoid damage to the racks, do not let
sharp edges come into contact with them.
To minimize breakage and chipping, do not
allow fragile items to touch each other.
important
The spray arms must spin freely. Do not allow
items sticking out of the racks to block them.
X
•
•
Do not load cookie sheets and large platters
in the front of the bottom rack. Doing so will
prevent water from dissolving the detergent in
the detergent dispenser. See diagram below.
X
Fold down wine
glass/cup shelf
Cup rack
X
Do not put cookie sheets or large
platters in the front of bottom rack
Knife stand
Top Rack Features
6
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Loading Your Dishwasher
•
•
Place glasses, cups, bowls, small plates and
saucers in the top rack. Put wine glasses on the
wine glass shelf or lean them against it. Place
long knives in the knife stand.
Scrape off leftover food items and non-food
items, like toothpicks and napkins, before
loading. It is not necessary to rinse items under
running water before loading them.
•
•
Do not stack dishes, glasses or pots and pans.
Stacking will prevent water from getting to soiled
surfaces.
Load all items so that the open ends face down
as much as possible. Load items that are not
completely face down so that the open end is
toward the center of the rack. Good drainage
provides the best drying.
Top Rack
•
•
Place dinner plates, side plates, serving dishes,
pots and pans on the bottom rack.
Load crystal and glass so that it does not knock
together during the wash cycle. Use the lowest
wash temperature and shortest wash and dry
cycles possible.
•
To minimize noise, do not allow pots and pans
touch. Also keep large items from touching t
sides of your dishwasher.
Bottom Rack
7
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Operating Your Dishwasher
•
Water hardness is measured in grains per gallon
(gpg). Contact your water company for the water
hardness in your area. 12 gpg and higher is
extremely hard water and detergent alone may
not be enough. You may need to use a water
softener to maximize dishwasher performance
at a water hardness above 12 gpg. Also, in
areas with 9 gpg and higher water hardness,
you may need to wash at a lower temperature to
prevent hard water deposits from forming in the
dishwasher.
Filling the Detergent Dispenser
caution
•
•
Do not use hand dishwashing detergents.
They will create excessive foaming that
interferes with proper operation.
Using too much dishwashing detergent, can
cause a permanent film called etching.
•
•
Different brands of dishwasher detergent have
different amounts of phosphorous for softening
water. In some areas with hard water, you may
need to use more detergent if it has less than
an 8.7% phosphs content or change to
a granular (podetergent with more
phosphorus
important
Do not use detergent that is clumped or has
been wet. Store dry detergent in a cool dry
place to prevent caking.
•
•
Fill the detergent dispenser just prior to
starting your dishwasher. Detergent will
harden if it sits too long. Also check the
package for detergent that is expired.
After lonts according to the
table gent dispenser lid.
•
Dacor recommends granular (powdered),
unscented automatic dish washing detergent.
“All-in-one”, “multi-purpose” or “complete” dish
washing detergents are not recommended.
nt
sh compartment
•
If the detergent dispenser lid is closed, press
(left) release button to open it.
Release button
Detergent
Dispenser lid
•
The detergent dispenser has two compartments;
the smaller pre-wash compartment, and the
main wash compartment (see diagram at
right). The pre-wash compartment empties into
the dishwasher when the door is closed. The
main wash compartment releases detergent
automatically during the main wash cycle.
NOTE: When running the Quick Wash cycle,
Dacor recommends that you do not add
detergent to the pre-wash compartment.
Detergent Usage Table
Water Hardness
Amount of Detergent
(gpg)
Pre-wash: 1 teaspoon
Main wash:
Soft (0-3)
•
See the Detergent Usage Table for the amount
of detergent recommended. The recommended
amounts shown are intended to provide properly
cleaned dishes, free of film and spotting for the
water hardness in your area. You may need to
adjust the detergent by small amounts until you
get the best results. Harder water requires more
detergent.
1 - 1½ tablespoons
Pre-wash: 1 teaspoon
Main wash: 1 - 2 tablespoons
Medium (4-8)
Hard (9 and over)
Pre-wash: 1 teaspoon
Main wash:
2 - 3 tablespoons
8
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Operating Your Dishwasher
Changing the Amount of Rinse Agent
Filling the Rinse Agent
Dispenser
Dispensed
See page 12 for instructions to change the amount
of rise agent dispensed.
important
When to increase the amount dispensed:
•
Rinse agent is important to the drying process
of the dishware. It also reduces spotting.
Dacor recommends that you keep the rinse
agent dispenser full at all times. However,
some customers with soft water may not
need rinse agent. If you have soft water, your
dishes may dry better without rinse agent.
•
When the dishes have water marks.
When to decrease the amount dispensed:
•
•
•
When the dishes have a sticky white/blue film.
When the dishes are streaked.
If heavy foaming occurs.
NOTE: If you have very soft water and still
experience streakg when the dispenser is set to
1, you can dilutnse agent with water up to a
50:50 mix beit into the dispenser to get
acceptabl
•
If you use a dishwashing detergent containing
a rinse agent additive, do not fill the rinse
agent dispenser to avoid a film on the dishes.
•
•
When the rinse aid dispenser needs to be
refilled, this symbol appears on the display.
The rinse agent dispenser must be
properly adjusted. Too little rinse agent will allow
spotting and drying problems. Too much rinse
agent will cause foaming and streaking.
•
When the water hardness exceeds 3 gpg, yo
should use rinse agent with citric acid (acid
agent).
To refill the rinse agent dispenser:
1. Press the (right) release button t
agent compartment lid.
n
2. Carefully pour the
rinse agent into the
filler hole until the
rinse agent level is
even with the end
of the MAX arrow
inside. Do
not overfill.
3. Wipe up any
spillage.
4. Close the rinse agent compartment lid firmly.
NOTE: After filling the rinse agent dispenser, it may
take a few washes before the rinse agent indicator
on the display goes off.
9
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Operating Your Dishwasher
•
If power to the dishwasher is turned off at the
main power switch or if there is a power outage
before the wash cycle completes, the selected
cycle will continue when the power is restored.
However, if power is interrupted or the door is
open more than two minutes during drying, the
cycle will end.
Starting Your Dishwasher
important
If the dishwasher drain line is connected to
a garbage disposal, run the disposal before
operating the dishwasher for proper drainage.
Adding a Dish After You Start
You can add a dish, if needed, after starting your
dishwasher. Dacor recommends that you only add
items during the first five minutes of operation to
make sure they get clean.
1. Open the door and push in on the
main power switch on the top of the
door so that it is in the on position.
The control panel on the front of the
dishwasher is lit when the switch is on.
To add a dish:
1. Slowly open the dr. The dishwasher will stop
operating. Waient for the steam to clear.
2. Close the door. Push in gently on the top of the
door until it clicks shut.
3. Touch the PROGRAM touch key repeatedly until
the indicator light for the desired wash cycle is lit.
See the facing page for a description of the wash
cycles.
2. Without tourfaces, dishes or
racks, inof the racks,
followinstructions.
4. If you want to change the wash
temperature setting, touch the Wash
Temperature key repeatedly to toggle
between the “normal” setting and the “high”
setting. The light on the Wash Temperature
key is lit when the temperature is set to “high.”
See the facing page for a description of the
temperature settings.
3. Con the top of the door to
mpletely shut. Operation
de
e is finished, the dishwasher will beep
ll appear on the display. When the cycle
s, the dishwasher draws a very small
nt of power. Open the door and push the main
wer switch to turn power off completely.
5. If you want to change the dish drying
time, touch Dry repeatedly to togg
between the “normal” and “high
The light on the Dry cycle ke
dry time is set to “high.” N
“normal”, the rinse wate
causing the dishes tange
the setting to “high” if ry
properly.
Stopping Your Dishwasher During
Operation
Touch the START/STOP touch key for five seconds.
The dishwasher will stop operating.
Changing the Wash Cycle After You
Start
You can change the cycle, the wash temperature or
the dry setting after you start your dishwasher.
6. Touch the START/STOP toy for 3
seconds. The display will flash three times to
indicate that the dishwasher is starting. If only
horizontal lines appear on the
display, the door is ajar. Push
in gently on the top of the door
until it clicks shut.
1. Open the door, then touch the START/STOP
key for five seconds. The dishwasher will stop
operating.
2. If the detergent dispenser door has opened, add
more detergent.
During Operation
•
Once you have selected a program and options,
the display indicates how long the cycle took
the last time it was used. Once you start the
dishwasher, the display shows the estimated
time until the end of the new cycle. The display
changes periodically as the dishwasher
recalculates the cycle time based on water
temperature and the amount of soil remaining on
the dishes.
3. Touch the PROGRAM key repeatedly to select
the new wash cycle (the indicator for the desired
wash cycle will light).
4. If you want to change the wash temperature
or dry setting, touch the key for that function
repeatedly to toggle between settings.
5. Touch START/STOP for 3 seconds, wait for the
display to flash three times, then close the door.
10
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Operating Your Dishwasher
Wash cycle indicator lights
(see table below)
Display
START/STOP
key
PROGRAM key
Wash Temperature key
Dry cycle key
Control Panel
Wash Cycles
Use for dishes that aasis. This cycle can also deal
with dried food, thhes are not designed for dishes with
burned on food
Daily Wash
Heavy Wash
Normal Wash
Eco Wash
Use for hepots, pans, casserole dishes, etc. Additional
smaller ter the larger items if there is still space to
cons
plates, glasses, bowls, serving dishes and lightly
le is best for normally soiled mixed loads.
want to save energy when washing normally soiled loads.
for very lightly soiled loads that are washed immediately after use. This
ycle can also be used for very lightly soiled glass, coffee cups, china or
other delicate items.
Quick Wash
Rinse and Hold
Use to rinse dishes that you plan to wash later that day or for rinsing the
dishes while waiting for the machine to be filled. The wash temperature
setting cannot be changed for this cycle.
Saving on Water and Energy Costs
Wash Water Temperature
•
To save energy, wait to run the wash cycle until
the dishwasher is full.
“Normal”
Setting
“High”
Setting
Wash Cycle
•
Use the Rinse and Hold cycle to rinse the dishes
if there are any unpleasant odors while you wait
for the dishwasher to become fully loaded.
Heavy Wash
Normal Wash
Quick Wash
Daily Wash
Eco Wash
130°F (55°C)
130°F (55°C)
85°F (30°C)*
140°F (60°C)
120°F (50°C)
160°F (70°C)
150°F (65°C)
140°F (60°C)
150°F (65°C)
140°F (60°C)
•
•
If the dishes are only lightly soiled, wash at a
lower temperature.
Do not rinse dishes under running water. Simply
scrape off large food particles before loading.
* Higher if water supply temperature is above 85°F.
11
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Operating Your Dishwasher
Control Panel Settings
Daily
Rinse and Hold
Menu #
Setting
Display
Dry
Various functions and settings on your dishwasher
can be configured by the user. To change one of the
settings:
4. While the nd Hold lights are
flashinrepeatedly until the
meed function appears
splay.
1. Open the door slightly. If the main power switch
is on, turn it off and wait about five seconds.
5epeatedly until the desired
nction being set appears on the
e display.
2. Turn on the main power switch. Wait for the
numbers to appear on the display.
RT/STOP repeatedly to save the
and exit the menu. Repeat the above
s to change the settings for a different
nction.
3. Within five seconds of the numbers appearing
the display, hold your finger on the PROGR
touch key. Wait for the beep confirming t
touch, then touch the Dry key at the s
Touch both keys until the Daily an
Hold indicator lights flash.
Function
Menu #
Description
the child safety lock is engaged, the control panel touch keys do
t work normally, making it more difficult to program and start. See
page 3 for instructions on how to temporarily bypass the child lock.
Child lock
1
End beep
volume
Changes the volume of the beep used to indicate when a cycle is
finished or when a fault has occurred.
2
3
4
5
0 (off) o 4
0 (off) to 4
-1 to 3
Changes the volume of the beep emitted each time a key on the
control panel is touched.
Key touch
beep volume
Display
contrast
Adjusts the contrast of the display.
Adjusts the amount of rinse aid dispensed during each cycle.
Rinse aid
dispenser
0 (off) to 6
12
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Care and Cleaning
warning
Cleaning the Interior
Clean only those parts of the dishwasher listed
in this manual. Clean them only in the manner
instructed. Use only the cleaning solutions
specified. Other cleaning solutions may produce
dangerous fumes, cause corrosion of the metal
parts and could permanently damage the
finishes.
•
The dishwashing compartment of your Dacor
dishwasher is constructed of high quality
stainless steel. It remains clean during normal
use. However, if you have hard water, a white or
gray film may form inside over time. To remove
these hard water deposits, run a normal wash
cycle with two tablespoons of citric acid or
dishwasher cleaner in the dishwasher detergent
compartment (with no dishes loaded).
Cleaning the Door
•
•
The control panel and the racks may be wiped
clean, if necessary, with a soft damp rag.
warning
Food particles on the silverware basket can be
rinsed clear a faucet with warm water.
•
Exercise caution when cleaning around the
main power switch, the control panel and door
latch areas. Do not spray water or cleaners of
any kind around these areas. Doing so may
create an electric shock hazard and damage
the electrical parts.
Strainer d Filter System
ution
shwasher without the
outlet cover and the filter
ely in place. The strainer, the
over and filter system are designed
rge food particles out of the mechanical
•
Always wipe stainless steel surfaces with the
grain.
1. Make sure the main power switch is off to av
activating any touch keys unintentionally.
2. Wipe the touch keys and display clean
dry or slightly damp cloth. To preve
never use cleaners. Keep the dis
clean and free from grease.
strainer basket portion of the filter system should
e cleaned whenever food particles begin to build
up. Food that builds up in the other parts of the filter
system is rinsed away during each wash cycle so that
the entire filter system only needs to be cleaned twice
a year.
3. To clean the rest of the do
cloth dampened slightl
detergent and warm ray
bottle especially aswitch,
the door latch a
Cleaning the Strainer Basket
1. Open the door and remove the bottom rack.
4. To prevent odors cbuild up, gently
clean around the door corners at the
front edge of the dishwasg compartment. Use
a dish brush and a low-lather detergent.
2. Lift the strainer basket straight up by the handle.
3. Rinse it out under running water in the sink.
Replace it by pressing it firmly into the hole in
the center of the filter system. The handle goes
toward the door. Replace the rack.
Door seal
Strainer basket
Filter system
Door latch
Main power
switch
Dishwasher floor
13
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Care and Cleaning
6. Lift the fine particle filter out of the dishwasher.
Cleaning the Entire Filter System
warning
To avoid an electric shock hazard, disconnect
power to the dishwasher when cleaning the
entire filter system.
1. Disconnect the dishwasher power plug from the
electrical outlet or turn off power at the circuit
breaker panel.
2. Open the door and remove the bottom rack.
3. Turn the handle on the strainer basket once
counter-clockwise.
Fine particle filter
7. Clean the filters ie kitchen sink with a soft
sponge and mn detergent under warm
water. Rinsticles out of the strainer
basket.
8. Remer located to the
leee diagram below). To
pull it to the right, out of
1x
4. Pull the strainer basket and th
filter up and out.
Drain outlet
cover
9. Insert your finger into the drain outlet hole. Turn
the pump blade inside the hole with your finger
to loosen anything clogging it. Pull out any large
bits of food that are loosened.
5. Pull the strainer basket free
from the tubular filter.
Strainer basket
Tubular filter
14
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Care and Cleaning
10. Reinstall the drain outlet cover.
Cleaning the Spray Arms
11. Center the fine particle filter over the hole in the
The holes and bearings on the spray arms can
sometimes become blocked. Clean them as follows
to restore proper operation.
bottom of the dishwasher.
1. Open the door and remove the bottom rack.
2. Pull the bottom spray arm straight up to release.
12. Re-attach the strainer basket to the tubular filter.
osits using a needle or
ilar. The washer arms also have
neath.
tall, center the base of the spray arm in
ole and push straight down until it clicks into
ce.
13. Insert the tubular filter assembly into th
with the handle pointing toward the f
dishwasher. Turn the handle once
it stops to secure it in place.
Replace the bottom rack.
6. To release the top spray arm, first remove the
top rack. Pull the top rack out until it stops. Turn
both rack stops outwards on the rack mounting
rails (see diagram). Pull the rack toward you to
remove it.
1x
Rack stop
14. Replace the bottom rack.
15. Reconnect power to the dishwasher.
7. Remove the top spray arm in the same way as
the bottom arm and clean it. Reinstall the top
spray arm the same way as the bottom one.
8. Reinstall the top rack by inserting the rollers on
the base of the rack into the slots on the rack
mounting rails. Turn both rack stops inward to
lock the rack into place.
15
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Before You Call for Service
Error messages
Below is a list of the possible error messages that may appear on the display in some cases and the suggested
action.
Error Message
May Be Caused By
What to Do
F:10
Overfilling
Call Dacor Customer Service.
F:11
F:12
F:40
Water outlet fault
Water inlet fault
Inlet valve leakage
See “Water left in bottom of dishwasher” below.
Make sure water supply valve is on.
Turn off the water supply valve and call Dacor
Customer Service.
Problem Solution Guide
Before you call for service, please review the Problem Solution Guide belo
Problem
May Be Caused By
Dishwasher will not start Main power switch is off
(control panel is not lit)
Open power switch on top
of dcle. See page 10.
Power is disconnected
at the circuit breaker panel
plug is properly connected to
f applicable).
Blown fuse or tripped ci
breaker
or reset circuit breaker. Remove
ances from circuit.
Power failure
t electric company.
Dishwasher will not start Door not com
ntly push in on front of door until you hear a
lick.
(control panel is lit)
(horizontal
display)
Con
Make sure dishwasher controls are properly set
and door is closed. See page 10.
See page 3 to bypass. See page 12 to
deactivate.
keys dirty
No upply
Clean keys with soft, slightly damp cloth.
Make sure water valve is turned on.
Water supply line blocked
Make sure water supply line to dishwasher is not
kinked.
Drain pump clogged (loud
buzzing sound)
Disconnect power and clean entire filter system
and drain pump. See page 13. Reconnect power
and attempt to restart. If problem persists, shut off
the water supply, disconnect power and call for
service.
Water left in bottom of
Dishwashing cycle not
Allow dishwasher to complete cycle.
dishwasher near filters, complete
dishwasher will not
drain
Obstruction in the drain hose
or air gap is plugged
Check for kinked drain hose. Disconnect end of
drain hose. Check for debris in hose or any other
part of drain/plumbing system. NOTE: The cone-
shaped part of the hose must be at least 1/2”
(1.3 cm).
Filter system clogged
Clean entire filter system. See page 13.
Debris in the drain pump
Clean the drain pump/filter system. See page 13.
16
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Before You Call for Service
Problem
May Be Caused By
What to Do
Water backs up in sink
when dishwasher drains
Garbage disposal or sink
trap full
Run garbage disposal to eliminate food and
obstructions in sink. Make sure sink drains properly.
Door will not close
Racks not slid in all the way Check to make sure there is nothing blocking the
rack(s) from rolling all the way into the dishwasher.
1 minute appears on the
display
The program is taking longer None. Next time the program is run, the corrected
than estimated.
time will be displayed.
Unusual noise
Improper loading
Utensils may not be secure or something small
may have dropped from the rack. Water may cause
utensils to rattle. Make sure dishware is secure.
Spray arms not rotating
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holpray arms are not blocked. If
necessary, arms. See page 15.
Drain pump makes droning
sound that can be heard
Overfloaged and is pumping
wateTurn off water valve,
from outside dishwasher and dill for service.
does not stop when main
power switch is turned off
Bad odor in washing
compartment
Door seal and surround
area (corners) dirty
for cleaning door on page 13.
Low temperature
have been sel
prolonged p
le with a higher temperature about once
h.
Detergent left in detergent Dispens
compartment (detergent
Detergent lid may not be opening. Check for items
blocking it.
compartment will not
open)
O
Do not use detergent that is hard or caked inside
box. Use only fresh detergent. Add detergent to
dishwasher just before starting it.
not rotate
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and
rinse under water.
Dishes not dry
Drying option needed
Select the Drying option for higher temperature
rinse and better drying.
No rinse agent or rinse
agent dispenser not set
properly
Fill rinse agent dispenser. Rinse agent helps dishes
to dry faster. Check rinse agent dispenser setting.
Plastic items
Certain plastic materials are difficult to dry. Plastics
may need to be towel dried. Also try opening door
after cycle is complete.
Improper loading or
unloading
Do not overload, under-load or nest items. Make
sure dishwasher is loaded according to instructions
starting on page 6.
Dry cycle interrupted
Door opened too soon. Make sure dry portion of
cycle is complete before opening door.
continued....
17
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Before You Call for Service
Problem Solution Guide (cont.)
Problem
May Be Caused By
What to Do
Chipping or breaking
of glassware
Improper loading
Do not overload. Load between rack prongs, not
over them. Glasses loaded over prongs will not be
supported and may chip or break. Make sure glassware
is secure and can’t come loose. Always use the top
rack for delicate items.
Dishes are not clean
Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 15.
Incorrect detergent use
Use only correct amoushwasher detergent
according to water he page 8. Fill
dispenser only whthe dishwasher.
Do not use old ore dishwasher
detergent in ed container.
Change tnt if results are still
poor.
Cycle selected is too short Seash cycle.
Incorrect loading flatware are loaded properly.
Dishwasher section. Make sure
ed securely and do not tip over. Avoid
all glasses in the corners of the rack.
Filter system clogfilter system is clean and properly installed.
installed prope
ge 13.
Detergent
dishwas
r a teaspoon to tablespoon of citric acid crystals
r white vinegar into the pre-wash compartment in
the detergent dispenser. Run a normal cycle with no
dishes.
Check to make sure drain outlet cover is in place. See
page 14.
sher
coe to drain
outleeing removed
Whitish-blue sticky film To much inse agent
on dishes
See page 12 to change rinse agent dispenser
setting. If water is very soft, you may need to dilute the
rinse agent, see page 9.
Using liquid rinse agent
with a detergent that
already contains rinse
agent
Do not use rinse agent with detergent that contains
rinse agent or change detergent type.
Spotting and filming
Hard water/incorrect use of Use correct amount of dishwasher detergent or change
dishwasher detergent
detergent type. See page 8. NOTE: phosphate free
detergents do not work well with hard water.
You may need a home water softener.
Make sure rinse agent dispenser is full.
See pages 9 and 12.
No rinse agent
Rinse agent dispenser not
set correctly
Too little water
Make sure water valve is fully open. Make sure that
water pressure is between 4.2 and 140 psi and flow
rate is a minimum of 3.0 gpm.
18
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Before You Call for Service
Problem
May Be Caused By
What to Do
Spotting and filming
(cont.)
Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and rinse
under water.
Strainer blocked
Etching
Check strainer. Clean if necessary.
Washing at too high a temperature and/or using too
much detergent can cause etching on (crystal) glass
(a permanent condition). To prevent damage, wash
(crystal) glass at “normal” temperature and dispense
dishwasher detergent according to page 8.
Marks, discoloration or
other stains
Aluminum utensils
rubbing against items
during wash cycle
Be sure aluminum nsils, especially light weight, foil-
type pans, do noishes.
Lipstick and tea can be
Change to gent with bleach.
difficult to remove
Yellow or brown marks
Iron or manganese in
water
To rn-abrasive cleaner.
tablespoon of citric acid crystals
re-wash detergent in the detergent
llow this pre-wash with a full detergent
the Heavy Wash cycle.
nent solution: Install an iron removal system in
water supply.
Wash
ste
Yellow film on sterling silver results when you wash
copper utensils in the same load. Silver polish will
usually remove this type of stain.
c acid) Remove tea or coffee stains by hand using a solution
of ½ cup bleach and three cups warm water. Do not
use on sterling silver or silver plate.
Discoloration of stainlalty or acidic
Rinse flatware that is to stand several hours before
steel, silver plate
o remain on
washing or run Rinse and Hold cycle.
are
Silver contacting stainless Do not put flatware made of different materials in the
steel or aluminum
same silverware basket compartment. Direct contact
to stainless steel can cause permanent damage to
silver.
Distortion of plastics
Plastic item not
dishwasher safe
Do not wash plastic items in dishwasher that are not
“dishwasher safe.”
Marks on melamine and Porous material
plastics
Use a special cleaner for plastic.
19
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Warranty and Service
TWENTY-FIVE YEAR WARRANTY
Getting Help
On rust-through of stainless steel tank and door.
Warranty is null and void if non-CUL approved product is
transported from the U.S.
Before you request service, please review the
Problem Solution Guide starting on page 16.
If you have performed the checks in the Problem
Solution Guide and the problem has not been
remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to be
familiar with the warranty terms and conditions listed
in the Warranty section on this page.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA: LIMITED
FIRST-YEAR WARRANTY
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect in
material or workmanship, DACOR will furnish a new part,
F.O.B. factory, to replace the defective part. All delivery,
installation, and labor costs are the responsibility of the
purchaser. The owner must provide proof of purchase
upon request and have the appliance accessible for
service.
For warranty repairs, call:
Dacor Distinctive Service:
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 am - 4:00 pm Pacific Time
What is Not Cd:
For a list of Dacor service agents for non-
warranty repairs:
•
•
•
Failure of thby faulty installation,
improper quired maintenance.
Dacor Customer Service:
Servistomer in the proper
us.
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00 am - 5:00 pm Pacific Time
hen used for commercial,
ny application other than for
er use.
Contact us through our web site at:
of house fuses or fuse boxes, or
circuit breakers.
At Dacor, we believe that our quality of service
equals that of our product. Should your experien
with our service network or product be differen
please contact our Customer Service Team
share your encounter with us. We will do
to resolve the situation for you and de
Dacor promise. If you need anythin
us know.
to the product caused by accident, fire,
or other acts of God.
reakage, discoloration or damage to glass, metal
surfaces, plastic components, trim, paint, porcelain or
other cosmetic finish, caused by improper usage or
care, abuse, or neglect.
THE REMEDIES PROVIDED FOR THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES. THEREFORE, NO OTHER
EXPRESS WARRANTIES ARE MADE, AND OUTSIDE
THE FIFTY STATES OF THE UNITED STATES
AND THE DISTRICT OF COLUMBIA, ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO,
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR USE OR PURPOSE
ARE LIMITED IN DURATION TO ONE YEAR FROM
THE DATE OF ORIGINAL PURCHASE. IN NO EVENT
SHALL DACOR BE LIABLE FOR INCIDENTAL
EXPENSE OR CONSEQUENTIAL DAMAGES. NO
WARRANTIES, EXPRESSED OR IMPLIED, ARE MADE
TO ANY BUYER FOR RESALE.
Warranty
What is Covered:
CERTIFICATE OF WARRANTIES
DACOR DISHWASHERS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA: FULL ONE-
YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workman-ship, DACOR will remedy the defect without
charge to you or subsequent users. The owner must
provide proof of purchase upon request and have the
appliance accessible for service.
Some states do not allow limitations on how long an
implied warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state.
20
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fold
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA
POSTAGE WILL BE PAID BY ADDRESSEE
DACOR
ATTN WARRANTY PROCESSING DEPT
PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
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WARRANTY INFORMATION
IMPORTANT:
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Last (Please Print or Type)
First
Middle
Street:
City:
State:
Telephone:
Zip:
Zip:
Purchase Date:
Dealer:
City:
Email:
State:
Your willingness to take a few seconds to fill in the section below will be sincerel
1. How were you first exposed to Dacor products? (Please check one onl
A. T.V. Cooking Show
B. Magazine
C. Appliance Dealer Showroom
D. Kitchen Dealer Showroom
E. Home Show
F
Owner
2. Where did you buy your Dacor appliances?
A. Appliance Dealer
B. Kitchen Dealer
C. Builder Supplier
Builder
. Other
3. For what purpose was the prod
A. Replacem
B. Part of
C. New Home
D. Other
4. What is your household inco
A. Under $75,000
B. $75,000 – $100,0
C. $100,000 – $150,000
D. $150,000 – $200,000
E. $200,000 – $250,000
F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
B. Oven
C. Dishwasher
D. Refrigerator
6. Would you buy or recommend another Dacor product?
Yes
No
Comments:
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Web site:
Corporate phone:
(800) 793-0093
Item No.: 80 933 79 Rev. 03
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