DMP Electronics Home Security System XR10 User Manual

XR6/XR10  
User’s Guide  
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Security Command® User's Guide  
for XR6 and XR10 Command ProcessorTM Panels  
Table of Contents  
About your system  
Emergency Evacuation Plans ....................................... ii  
AboutYour Security System.......................................... 1  
The Security Command Keypad ................................... 2  
Special Security Command Messages ......................... 3  
Special Security Command Tones ................................ 3  
Understanding Security System Terms ......................... 4  
How your System Operates .......................................... 6  
Bypass Zones.............................................................. 12  
Zone Monitor ............................................................... 13  
System Test ................................................................. 14  
User Codes ................................................................. 14  
Ambush Codes ............................................................ 15  
Display Events  
Zone Bypass Event Displays ....................................... 17  
Zone Event Displays .................................................... 18  
Arming and Disarming Event Displays......................... 18  
User Code Change Event Displays ............................. 19  
System Monitor Event Displays ................................... 19  
User Checkin Event Displays....................................... 19  
Arming and Disarming  
All/Perimeter System Arming ........................................ 7  
All/Perimeter System Disarming ................................... 8  
Home/Away System Arming ......................................... 9  
Home/Away System Disarming ................................... 10  
User Menu Functions  
HowYour System is Setup  
Security Command User Menu.................................... 11  
User Checkin ............................................................... 11  
Sensor Reset............................................................... 11  
Outputs On Off ........................................................... 12  
System Setup .............................................................. 20  
Security Command Keypads ....................................... 20  
Outputs........................................................................ 20  
User Codes ................................................................. 21  
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Emergency Evacuation Plans  
First Floor  
Second Floor  
Fire Escape  
The National Fire Protection Association recommends that you  
establish an emergency evacuation plan to safeguard lives in the  
event of a fire or other emergency. Use the following steps as a  
guide.  
Draw a floorplan of your home or business  
On a clean sheet of paper, draw the walls, windows, doors, and  
stairs. Also draw any obstacles that a person may encounter while  
exiting the building such as large furniture or appliances.  
Window Ladder  
Develop escape routes  
Determine at least two routes the occupants in each room can take  
to safely escape. One route can be the most obvious such as the  
door. Another can be through a window that can be easily opened.  
If the window is high off the ground, an escape ladder should be  
provided.  
Building Front  
Building Back  
Drawarrowsonthefloorplantoshowescaperoutesfromeachroom.  
Decide where to meet  
Prearrangeameetingplaceoutsideandawayfromwhereemergency  
personnel are likely to be working. A neighbor's house or across the  
street in the front of the house are good locations. Always perform  
a head count to make sure all occupants safely exited. NEVER  
ENTER A BURNING BUILDING. If the head count shows one or  
more persons missing, give this information immediately to the  
authorities. Never enter a building to look for someone.  
Early detection  
The best way to survive a fire or other emergency is to get out early.  
The installation of a fire alarm system, with smoke and carbon  
Practice your escape plans  
Devising an escape plan is only the beginning, before the plan can monoxide detectors in each room, can greatly decrease your risk of  
be effective everyone should practice the escape routes from each  
room.  
injury or loss.  
ii  
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Introduction  
A Note About False Alarms  
About Your Security System  
One of the most important concerns facing the security industry today  
is false alarms. The accidental dispatching of police and fire agencies  
places others in jeopardy by limiting the response capability of those  
emergency service units.  
Your Security Command system has been designed with your safety  
and comfort in mind. It uses the latest in computer technology to  
create the most user friendly security and fire system on the market  
today.  
As part of our commitment to reducing false alarms, we’d like to  
encourage you to read this guide thoroughly. All the information  
contained here can help you quickly, and comfortably, learn the  
operationoftheSecurityCommandsystem.Ifyouhaveanyadditional  
questions, or feel that you need more training, please don’t hesitate  
to contact us.  
The system combines ease of use with a simple to understand  
Security Command keypad display to offer the full range of features  
requested by today’s security system owners. Security Command  
can protect both the interior and perimeter of your home or business  
while you're away or just the perimeter when you're inside giving you  
a wall of security and peace of mind.  
Test Your System Weekly  
You can turn portions of your protection on or off at any time by  
pressing a few buttons. You can add, delete, and change personal  
security codes at any time or check the status of all protection devices  
in the system.  
It is recommended that you test the burglary portion of your system  
at least once each week. Testing should involve an active test of all  
doors, windows, and motion detectors connected to your system. If  
your system also has fire protection, call the service department to  
find out how this portion of your system should be tested.  
Parts of the System  
There are two main parts to the Security Command system, the  
Security Command keypad and the keypad User Menu.  
Refer to the System Test section of this guide for instructions on  
testing the burglary portion of your system.  
Security Command keypad  
This is the device we've placed at certain locations throughout the  
premises that allow you to turn the system’s protection on and off  
using your personal security code.  
Keypad User Menu  
The keypad also supplies a User Menu containing all of the functions  
you need to fully operate your system.  
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Introduction  
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Data Entry keys  
These keys allow you to enter your user code when arming or  
disarming or enter other information into the system.  
The Security Command Keypad  
Your system may have one or more easy to use Security Command  
keypads (16 or 32 character) that allow you to properly operate the  
system. The illustration and descriptions below highlight some of the  
keypad features:  
The ARROW key  
The ARROW key is used to go back through the keypad displays  
while operating your system. You can press the ARROW key to back  
up through the list of functions in the User Menu or to make a  
correction by erasing the last character you entered.  
32-Character Keypad  
Lighted display  
AC  
LED  
The COMMAND key  
The COMMAND key allows you to advance through the keypad  
displays or User Menu or complete a data entry function.  
POWER  
JONES RESIDENCE  
FR I 2 : 51 AM  
SELECT keys  
Data Entry keys  
COMMAND key  
ARROW key  
ARMED  
Armed  
LED  
1
5
9
2
6
0
3
7
4
8
AC LED  
AB  
C
D
E
F
G
H
I
J
K
L
MN O  
Y Z  
PQ R  
S TU  
V W X  
This LED remains on steady as long as your system is connected to  
its AC power supply. Should there be an interruption, the LED turns  
off and the system's backup battery maintains normal operation for  
a time allowing you to contact our service department.  
COMMAN  
D
Lighted display  
SELECT keys  
Data Entry keys  
AC LED  
16-Character Keypad  
ARMED LED  
This LED is ON steady anytime burglary protection is armed and OFF  
when ALL areas are disarmed.  
POWER  
3
7
1
2
4
8
A B  
C
DEF  
PQR  
GHI  
JKL  
COMMAND key  
ARROW key  
32-Character Keypad User Options Menu  
5
9
6
0
MNO  
YZ  
STU  
VWX  
Press and hold the ARROW and COMMAND keys for about two  
seconds. The keypad display showsSET BRIGHTNESS. Use the left  
SELECT key to lower the display brightness. Use the right SELECT  
key to increase the display brightness. Press COMMAND.  
COMMAND  
The SELECT keys  
At SETTONE, usetheleftSELECTkeytolowerthekeypadtone. Use  
the right SELECT key to raise the keypad tone. Press COMMAND.  
There are four keys under the display called the SELECT keys. These  
keys are one of the features that make your system so easy to  
operate. They allow you to choose what to do by pressing the  
SELECT key under choices being shown in the display.  
At SET VOLUME LEVEL, use the left SELECT key to lower the  
keypad volume. Use the right SELECT key to raise the keypad  
volume. Press the ARROW key to exit out of the User Options menu.  
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Introduction  
INVALID CODE  
The code number you've entered a second time is considered invalid  
by the system.  
Special Security Command Messages  
As you use your system, you’ll occasionally see a keypad display that  
asks you to enter a code or that describes a condition on the system.  
Below are some examples of the displays you'll see:  
SYSTEM TROUBLE or SERVICE REQUIRED  
There is an electronic failure in your system. Contact our service  
department as soon as possible.  
ALARM  
A 24 hour zone (for example, fire or panic) or an armed burglary zone  
has been faulted. Your system may sound bells or sirens.  
Special Security Command Tones  
Your keypad also contains a small speaker that allows it to alert you  
to events as they occur on your system. Below are brief descriptions  
of the different tones you'll hear from the keypad:  
ALARM CANCELLED  
An authorized user has cancelled an alarm condition by entering their  
security code.  
Fire alert: Your keypad may sound a fire tone to alert persons in the  
vicinity to the alarm condition. This is in addition to the bell output from  
the alarm panel.  
TROUBLE  
There is a problem with a protection device or system component.  
This display is accompanied by a description of the problem.  
Burglary alert: Your keypad may sound a burglary tone to alert  
persons in the vicinity to the alarm condition. This is in addition to the  
bell output from the alarm panel.  
ENTER CODE  
The system requires you to enter a personal code number. Code  
numbers can be required for turning your system on (arming), turning  
your system off (disarming), and many other system options.  
Key press tone: A short beep as you press a key on the keypad.  
As you enter your code number, the keypad display shows an  
asterisk (*) in place of each digit pressed. This keeps others from  
seeing your code number on the display as it’s entered.  
Prewarn tone: A continuous pulsed tone that sounds when you open  
an entry delay door on a system that is armed (turned on) reminding  
you to disarm the burglary protection.  
TRY AGAIN  
Monitor tone: A pulsed tone for one second, one pulse only that  
sounds whenever a door or window is opened while you’re using the  
zone monitor function from the User Menu. See Zone Monitor.  
The code number you've entered is not recognized by the system.  
Check the code number and try again.  
Trouble tone: A steady tone indicating a trouble condition on your  
system. Press a SELECT key to silence the trouble tone.  
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Entry or Exit Zone  
Understanding Security System Terms  
Almost all systems have one or more doors through which you can  
enter or exit the premises. These doors are programmed with a delay  
time to allow you to enter or exit while the system is armed without  
setting off the alarm.  
Throughout this guide, and in some displays on your keypad, you’ll  
see certain words or phrases that might be unfamiliar. Although every  
effort has been made to use terms that are commonly known, there  
are some for which there was no acceptable substitute.  
When you arm the system, activity on all burglary zones is ignored  
until the programmed exit delay time expires. Once that time has  
expired and the system is fully armed, opening the door causes the  
panel to start the entry delay time. During the entry delay time, you  
must enter a valid code number to disarm the system or an alarm will  
occur.  
Below are some terms you’ll see here and on your keypad display:  
Arming  
This is the term used for turning on the burglary protection in one or  
more areas of the system. Your system may require you to enter a  
code number. When armed, the system is able to sound alarm bells  
or sirens and, if monitored, send alarm reports to a central station  
when a burglary zone is faulted.  
Instant Zone  
Exterior windows and non entry doors, or interior protection devices,  
are typically not programmed with delay times. If these zones are  
faulted while the system is armed, an alarm occurs instantly.  
Fire, panic, and other 24 hour devices are always turned on and do  
not need to be armed.  
24 Hour Zone  
Disarming  
A 24 hour zone is never assigned to an area and is not turned on or  
off by arming or disarming your system. Some examples of 24 hour  
zones are: fire zones, panic zones, and temperature control zones.  
This means turning off one or more areas of the system. When  
disarmed, the system does NOT sound alarms or send alarm reports  
to a central station when a burglary zone is faulted.  
Areas  
Zone  
An area is made up of burglary zones that can be armed or disarmed  
together. The Perimeter area, for example, consists of all the doors  
and windows on the outside of the building. When you arm the  
Perimeter, these zones sound an alarm if faulted.  
A zone refers to a group of one or more protected openings or  
protection devices assigned the same zone number. Each door or  
window, motion detector, smoke detector, or other device has a zone  
number and a name.  
Often, similar devices in the same general area will share the same  
zone. For example, the windows on the east side of the premises can  
all be grouped together in a zone named E. WINDOWS.  
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Status List  
Understanding Security System Terms  
The keypad Status List displays any alarm or trouble condition on a  
zone and any trouble condition that occurs with the AC power or  
battery power. If more than one alarm or trouble condition occurs at  
the same time, the keypad sequences this information on its display.  
Central Station Monitoring  
Your system can also be programmed to automatically send alarm,  
trouble, and arming and disarming reports to a central station.  
Operators at the central station can in turn dispatch the appropriate  
authorities or contact you with the specific event information.  
If your system contains any Panic zones, these are not displayed on  
the keypad for security reasons.  
Status  
If an alarm occurs on a non-fire 24 hour zone or a system monitor, it  
remains in the Status List until it restores. If one or more armed  
burglary zones trips, the last one to trip remains in the Status List. The  
burglary zone alarm remains in the Status List for several minutes or  
until it's cleared by disarming the system.  
Status is a feature that automatically displays the armed or disarmed  
status of your system on the Security Command keypads. Alarm or  
trouble conditions on a zone or a system monitor such as AC or  
battery trouble can also be displayed. There are two types of status  
information available: Armed Status and Status List.  
Exit Error  
Armed Status  
This is an automatic function of the panel that prevents an alarm from  
occurring if an exit door doesn't close all the way after the system has  
been armed. Here's how it works:  
With Armed Status, the keypad displays the current armed condition  
of areas within your security system.  
The keypad displays  
PERIMETER ON  
ALL SYSTEM ON  
PERIM/INT ON  
When  
You close all doors and windows, arm the system, and then leave by  
the front door. You close the door but it doesn't latch and opens  
slightly causing the front door zone to show as an open to the system.  
After the exit delay time expires the system attempts to arm the front  
door zone but recognizes the open condition and, instead of sending  
an alarm report to the central station, sends an Exit Error report and  
force arms the door. (If the door closes at a later time it will be included  
back into the system.) The system sounds the alarm sirens for 15  
seconds to alert you of the condition and provide an opportunity for  
you to close the door.  
The perimeter zones are on  
All zones are on  
The perimeter and interior zones are on  
but the bedroom zone is off  
Also, for keypads that include an Armed LED, the Armed LED is ON  
steady anytime a burglary protection area is armed and OFF when  
ALL areas are disarmed.  
The Exit Error feature allows the central station to acknowledge the  
arming error without dispatching the police on a false alarm.  
5
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If the problem cannot be corrected, you can force arm or bypass the  
zone or wait until the zone can be repaired by a service technician.  
A force armed zone is ignored by the system until it restores to  
normal. A bypassed zone is ignored by the system during the entire  
armedperiod. Azoneremainsbypasseduntilthesystemisdisarmed.  
How your System Operates  
Your system has been programmed to operate in one of two modes:  
All/Perimeter, or Home/Away.  
All/Perimeter-InthismodeyouselectAlltoturnontheentiresystem  
or Perimeter to turn on just the exterior door and window protection  
when you're inside.  
In some cases, you might see the keypad display FRONT DOOR  
BAD *. The asterisk next to BAD means that the zone is a priority  
zone, which cannot be bypassed. The problem on the zone must be  
corrected before the system can be armed.  
• Home/Away - In this mode you select Away to turn on the entire  
system or Home to turn on just the exterior door and window  
protection when you're inside. You can also have a third selection  
called Sleep that turns on interior protection devices that are not  
located near any bedrooms. The Sleep selection allows you to move  
freely around your bedrooms area without setting off the alarm.  
Armed Message: After all bypassing is completed or zone faults  
corrected, the areas you selected are armed. The keypad briefly  
displays ALL SYSTEM ON if all areas in the system are arming and  
PERIMETERONorPERIM/INTONifonlyselectedareasarearming.  
The keypad then displays the exit delay as it counts down. Zones are  
not armed until the exit delay time expires.  
Regardless of which mode has been programmed, much of the  
operation is similar. Throughout this guide, any differences between  
the systems are noted for your convenience.  
If your system uses a keyswitch to arm an area, the exit delay time is  
NOT shown on the keypad display.  
Arming Functions  
After making your arming selection, the keypad displays any zones  
that are currently bypassed. These zones remain bypassed until the  
system is armed and then disarmed. Any 24 hour zones in a bad  
condition are also displayed.  
DIALING . . . Message: If your system is monitored, it may be  
programmed to wait for the arming report to be sent to the central  
station before displaying the armed message. See Arming Report  
below. This is to verify your phone lines are working properly. While  
the system is waiting, the display reads DIALING.... If the report is  
received, the keypad buzzes for one second and displays the armed  
message. If the report is not received, the keypad displays LOCAL  
ALARM ONLY before displaying the armed message.  
Before arming, the system verifies that all doors, windows, and other  
protection devices to be armed are in normal condition.  
If everything is okay, the system arms. If there is a problem on one or  
more burglary zones the system cannot arm until the problem is  
corrected. If the problem is simply an open door or window, correct  
the problem and try arming again.  
Arming Report: Your system can be programmed to send arming or  
zone bypassing reports to a central station. This feature is optional  
and can be programmed for you at any time.  
Introduction  
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Arming an All/Perimeter System  
All/Perimeter System Arming  
Area Assignment: Your security system is divided into two separate  
areas. Motion detectors, inside doors, and other interior protection  
devices are assigned to the Interior area while windows and exterior  
doors are assigned to the Perimeter area.  
1. Enter your user code. The keypad displays PERIM ALL.  
2. Select PERIM to arm the Perimeter area only.  
3. Select ALL to arm both the Perimeter and Interior areas.  
4. The keypad displays any zones that have been bypassed prior  
to arming and 24 hour zones that are in a bad condition.  
Perimeter or All: When arming an All/Perimeter system, the keypad  
displays PERIM  
ALL. If you select ALL, you arm both the  
5. Bypass or force arm any bad zones if required. See below:  
Perimeter and the Interior of the system. You’ll want to arm both of  
these areas when leaving with nobody left inside. Selecting PERIM  
arms only the Perimeter of the system. Perimeter arming is for when  
you’re staying inside but want the comfort of knowing the exterior  
doors and windows are armed. Perimeter arming allows you to move  
freely about inside without setting off any interior alarms.  
5a. If a problem exists on a zone, the zone name and problem is  
displayed followed by OKAY BYPASS STOP.  
5b. Select OKAY to force arm the bad zone.  
5c. Select YES to bypass the bad zone.  
5d. Select STOP to stop the arming. Correct the problem on the  
System Ready/System Not Ready Keypad Displays  
zone and return to step 1.  
When all zones in the system are in a normal condition, the keypad  
displays SYSTEMREADY. Ifthereareoneormorezonesthatarenot  
in a normal condition, the keypad displays SYSTEM NOT READY.  
Pressing any top row SELECT key during this display shows the zone  
name allowing you to investigate the problem.  
6. The Security Command displays PERIMETER ON if only the  
perimeter is being armed and ALL SYSTEM ON if both the  
perimeter and interior are being armed.  
7. The Security Command next displays EXIT: ## INSTNT and  
begins to count down the number of seconds remaining for you  
to exit. When the delay expires, all zones are armed.  
Bypass and Force arming  
When one or more zones are in a non-normal condition, the keypad  
displays OKAY BYPASS STOP. Select OKAY to force arm the bad  
zones. Force armed zones that restore to normal while the system is  
armed are included back into the system. Select BYPASS to bypass  
the bad zones. Bypassed zones that restore to normal while the  
system is armed are NOT included back into the system. Use the  
bypass feature to remove a zone from the system that is temporarily  
out of service. This is a useful feature during remodeling when doors  
or windows are being removed.  
8. You can select INSTNT while EXIT: ## INSTNT is displayed to  
immediately arm all exit zones and make them instant zones  
without exit or entry delays. The keypad displays INSTANT.  
9. Whenthesystemisfullyarmed,thekeypaddisplaysPERIMETER  
ON for perimeter arming and ALL SYSTEM ON for perimeter  
and interior arming.  
Arming and Disarming  
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Disarming an All/Perimeter System  
All/Perimeter System Disarming  
Disarming: While the system is armed, you can only enter the  
premises through an entry/exit delay door without causing an alarm.  
After opening the door, the Security Command keypad sounds a  
prewarn tone to remind you to disarm the system. You must disarm  
the system before the prewarn tone expires or an alarm on the door  
zone will occur.  
1. During the entry delay time, the keypad displays ENTER CODE:  
. Enter your security code number.  
2. The keypad then displays any zones that went into alarm or any  
communication problems that occurred during the armed period.  
3. The keypad next displays ALL SYSTEM OFF to confirm the  
system is disarmed.  
During the prewarn tone, the keypad displays ENTER CODE:. Enter  
your security code to disarm the system.  
Disarming During an Alarm  
Alarm Display: After disarming, the keypad displays any zones that  
tripped or any transmission problems that occurred during the armed  
period. All burglary zones are then disarmed and any bypassed  
zones are automatically reset.  
1. Whilethealarmbellorsirenissounding, enteryoursecuritycode  
number. The keypad displays DISARM SILENCE.  
2. Press the SELECT key underDISARM to disarm the system and  
silence the alarm.  
Disarmed Message: The keypad displays ALL SYSTEM OFF after  
the system disarms.  
The keypad next displays ALL SYSTEM OFF to confirm the  
system is disarmed.  
Central Station Report: A report of the system disarming can be  
transmitted to the central station. This is optional and can be  
programmed for you at any time.  
3. Press the SELECT key under SILENCE to stop the bell or siren  
but NOT disarm the system. Selecting SILENCE sends a Bell  
Silenced report to the central station.  
4. If your system is programmed to send an Abort (alarm cancel)  
report to the central station, the keypad displays ALARM  
CANCELLED.  
If you do not press any SELECT key while DISARM SILENCE is  
displayed, the system automatically selects DISARM and disarms  
the system.  
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Arming and Disarming  
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3. Select SLEEP to arm the Perimeter and Interior.  
Home/Away System Arming  
4. Select AWAY to arm the Perimeter, Interior, and Bedroom.  
Area Assignment: Your security system is divided into two or three  
separate areas. Motion detectors, inside doors, and other interior  
devices are assigned to an Interior and possibly Bedroom area while  
windows and exterior doors, are assigned to a Perimeter area.  
5. The keypad displays zones that have been bypassed prior to  
arming and 24 hour zones that are in a bad condition.  
6. Bypass or force arm any bad zones if required. See below:  
Arming the system: When arming a Home/Away system, the  
keypad displays HOME AWAY or HOME SLEEP AWAY. If you  
select AWAY, you arm all areas of the system. You’ll want to arm all  
areas when leaving with nobody staying inside. Selecting HOME  
arms only the Perimeter of the system. Perimeter arming is for when  
you’re staying inside but want the exterior doors and windows armed.  
Selecting SLEEP arms the Perimeter and Interior devices but leaves  
devices near bedrooms or other nighttime areas off.  
6a. If a problem exists on a zone, the zone name and problem is  
displayed followed by OKAY BYPASS STOP.  
6b. Select OKAY to force arm the bad zone. Force armed zones  
that restore to normal while the system is armed are included  
back into the system.  
6c. Select YES to bypass the bad zone. Bypassed zones that  
restore to normal while the system is armed are NOT  
included back into the system.  
System Ready/System Not Ready Keypad Displays  
6d. Select STOP to stop the arming. Correct the problem on the  
When all zones in the system are in a normal condition, the keypad  
displays SYSTEM READY. If one or more zones are not in a normal  
condition, the keypad displays SYSTEM NOT READY. Press any top  
row SELECT key during this display to show the bad zone name.  
zone and return to step 1.  
7. TheSecurityCommanddisplaysPERIMETER ONifyouselected  
HOME,PERIM/INTONifyouselectedSLEEP,andALLSYSTEM  
ON if you selected AWAY.  
Instant: During the exit delay time, you can cancel the exit and entry  
delays and cause all zones to be instandt zones. Just press the far  
right SELECT key under INSTNT while the exit delay is displayed.  
This immediately arms the exit zones without entry delays and an  
alarm will occur should an entry door be opened.  
8. The Security Command next displays EXIT: ## INSTNT and  
begins to count down the number of seconds remaining for you  
to exit. When the delay expires, all zones are armed.  
9. You can select INSTNT while EXIT: ## INSTNT is displayed to  
immediately arm all zones and make them instant. The keypad  
displays INSTANT.  
Arming a Home/Away System  
10. Whenthesystemisfullyarmed,thekeypaddisplaysPERIMETER  
ON for Perimeter arming, PERIM/INT ON for Perimeter and  
Interior arming, and ALL SYSTEM ON for all areas armed.  
1. Enter your user code. The keypad displays HOME AWAY or  
HOME SLEEP AWAY (you may have three areas).  
2. Select HOME to arm the Perimeter only.  
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Arming and Disarming  
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Disarming a Home/Away System  
Home/Away System Disarming  
Disarming: While the system is armed, you can only enter the  
premises through an entry/exit delay door without causing an alarm.  
After opening the door, the Security Command keypad sounds a  
prewarn tone to remind you to disarm the system. You must disarm  
the system before the prewarn tone expires or an alarm on the door  
zone will occur.  
1. During the entry delay, the keypad displays ENTER CODE:.  
Enter your 4 digit security code.  
2. Thekeypadthendisplaysanyalarmsorcommunicationproblems  
that occurred during the armed period.  
3. The keypad next displays ALL SYSTEM OFF to confirm the  
system is disarmed.  
During the prewarn tone, the keypad displays ENTER CODE:. Enter  
your code to disarm the system.  
Disarming During an Alarm  
Alarm Display: After disarming, the keypad displays any zones that  
tripped or any transmission problems that occurred during the armed  
period. All burglary zones are then disarmed and any bypassed  
zones are automatically reset.  
1. While the alarm bell or siren is sounding, enter your 4 digit  
security code. The keypad displays DISARM SILENCE.  
2. Press the SELECT key underDISARM to disarm the system and  
silence the alarm.  
Disarmed Message: The keypad displays ALL SYSTEM OFF after  
the system disarms.  
The keypad next displays ALL SYSTEM OFF to confirm the  
system is disarmed.  
Central Station Report: A report of the system disarming can be  
transmitted to the central station. This is optional and can be  
programmed for you at any time.  
3. Press the SELECT key under SILENCE to stop the bell or siren  
but NOT disarm the system.  
4. If your system is programmed to send an Abort (alarm cancel)  
report to the central station, the keypad displays ALARM  
CANCELLED.  
Easy Exit™ Feature  
While the system is armed, you can also just press the COMMAND  
and then the 9 key to restart the exit delays to allow you to exit the  
premises without disarming the system. After the exit delay time  
expires, the system rearms automatically. This feature allows you to  
get the paper, let your pet out, or leave for work without having to  
disarm and then rearm the system.  
If you do not press any SELECT key while DISARM SILENCE is  
displayed, the system automatically selects DISARM and disarms  
the system.  
10  
Arming and Disarming  
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Sensor Reset  
Security Command User Menu  
User Code Level: Master or Standard  
Many of the features of your system have been put into a User Menu  
you can access from any Security Command keypad. The menu  
requires you to enter your user code and then only shows those  
functions to which you have access.  
Function: Resets smoke or glassbreak detectors. Also clears Fire/  
Supervisory alarm and trouble keypad displays.  
Sensor Reset is used to reset smoke and glassbreak detectors after  
they have been tripped. Once these detectors have tripped, they  
must be reset before they can detect any additional alarm conditions.  
When Sensor Reset is selected, power to the detectors is temporarily  
removed by the system allowing them to reset.  
To access the User Menu:  
1. Press the COMMAND key until MENU? NO YES displays.  
2. Select YES. The keypad displays ENTER CODE: . Enter your  
user code. You can now scroll down through the list of system  
features available to your authority level. The following pages detail  
each User Menu item and instruct you on when and how to use them  
properly. The User Code Level reflects the authority level required.  
Make sure all smoke is cleared from around the area of the smoke  
detectors before performing a Sensor Reset to prevent the alarm  
from occurring again.  
User Checkin  
User Code Level: Master or Standard (Home/Away arming only)  
Resetting the Sensors  
1. Access the User Menu.  
Function: This feature allows you to monitor the arrival of employees  
or latchkey children by having a special Checkin Report sent to your  
numeric pager. Your system must be programmed for Home/Away  
arming and the Pager Direct™ option.  
2. When SENSOR RESET? is displayed, press any SELECT key.  
The keypad displays SENSORS OFF for five seconds followed  
by SENSORS ON.  
3. The keypad returns to the status display.  
Sending a Checkin Report:  
Enter your security code to reset sensors  
While your system is disarmed, you can just enter your security code  
and press COMMAND to reset the sensors.  
1. After disarming the system, access the User Menu. (Or press the  
COMMAND + 7 keys and enter your code to send a Checkin  
Report. This feature works on 32-character keypads only.)  
This also activates the door strike if your system has an Easy Entry™  
keypad.  
2. At the USER CHECKIN? display, press any SELECT key. The  
keypad displays USER CHECKIN: 11 ( 11 = user number).  
3. The panel sends the Checkin Report containing your account  
number and user number to the pager.  
11  
User Menu  
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Outputs On Off  
User Code Level: Master or Standard.  
Bypass Zones  
User Code Level: Master or Standard.  
Function: Allows you to turn the system's outputs on and off.  
Function: Allows you to bypass a zone prior to arming the system.  
This function is used to individually turn your system’s relay outputs  
on and off. Your system may use these outputs to control interior and  
exterior lighting, or heating, air conditioning, or other appliances.  
Bypassing is usually done when a zone cannot be restored to normal  
and you want to arm the system. Once bypassed, the system will not  
respond to any activity on the zone.  
The names and numbers of the outputs on your system are located  
in the System Setup section at the back of this guide.  
A zone can be bypassed only while it's disarmed. Since Fire, Panic,  
Emergency, and Supervisory zones are always armed, they can  
never be bypassed.  
Turning the Outputs On and Off  
The Bypass Zones function can also be used to restore a bypassed  
zone back into the system. This can only be done while the zone is  
disarmed.  
1. Access the User Menu.  
2. Press the COMMAND key until OUTPUTS ON/OFF? displays.  
3. Press any one of the SELECT keys.  
When Bypass Zones is selected, a report of the bypassing can be  
sent to your central station. This is optional and can be programmed  
for you at any time.  
4. The keypad displays OUTPUT: - ON OFF.  
5. Enter the output number you want to turn on or off. The output  
number will appear in the display.  
Using the Bypass Zones Function  
6. With the output number displayed, press the SELECT key under  
ON or OFF. The output is then turned on or off, depending on  
your selection, and remains in that state until you change it.  
1. Access the User Menu.  
2. Press the COMMAND key until BYPASS ZONES? displays.  
7. The system automatically removes the output number and a new  
output number can be entered. Refer back to step 5.  
3. Press any one of the SELECT keys. The keypad displays ZONE:  
- RST BYPS.  
To exit the Output menu option, press the ARROW key until you've  
returned to the keypad's Status List.  
4. To reset a zone, enter the zone number and press the SELECT  
key under RST.  
5. To Bypass a zone, enter the zone number and press the  
SELECT key under BYPS.  
12  
User Menu  
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Using the Zone Monitor Function  
Zone Monitor  
User Code Level: Master and Standard.  
1. Access the User Menu.  
2. Press the COMMAND key until ZONE MONITOR? displays.  
3. Press any one of the SELECT keys.  
The keypad displays PERIM ALL NBR .  
Function: Allows the system to monitor selected disarmed zones  
(doors, windows, ormotiondetectors)andsoundatoneatthekeypad  
as well as display their name on the keypad display as they're faulted.  
This is an ideal feature for monitoring door zones to tell when  
someone comes in or goes out.  
4. Select PERIM to place all disarmed perimeter zones into Zone  
Monitor.  
4a. The keypad displays PERIM? ADD RMV.  
4b. Select ADD to add all perimeter zones to Zone Monitor.  
4c. Select RMV to remove all perimeter zones.  
You can place any combination of disarmed zones in Zone Monitor  
but only the most recent zone faulted is displayed. The displayed  
zone name clears automatically after a short time or when the zone  
is armed.  
5. Select ALL to place all disarmed perimeter and interior zones  
Zone Monitor does not function while the system is armed but a zone  
placed into it will still be there when the system is disarmed.  
into Zone Monitor.  
5a. The keypad displays ALL? ADD RMV.  
Using Zone Monitor as part of your weekly system test: After  
using the System Test function (see page 14), place all perimeter and  
interior zones in Zone Monitor. Starting at the front door, go around  
and open and then close each door and window. You should hear the  
keypad beep each time. The keypad will also display the name of  
each zone as its device is opened.  
5b. Select ADD to add all disarmed zones to Zone Monitor.  
5c. Select RMV to remove all disarmed zones.  
6. Select NBR to enter a specific zone number for zone monitor.  
7. If NBR is selected, the keypad displays ZONE : - ADD RMV.  
7a. Enter any zone number and select ADD to add this zone.  
Once all protected doors and windows have been tested, walk in front  
of each motion detector. The keypad should beep to confirm their  
operation. If at any time during your weekly testing a device does not  
cause the keypad to beep, call the service department for assistance.  
7b. Enter any zone number and select RMV to remove this  
zone.  
8. The zone number automatically disappears and a new zone  
number can then be entered in step 7a.  
13  
User Menu  
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User Codes  
User Code Level: Master only.  
System Test  
User Code Level: Master or Standard.  
Function: Allows you to add or delete a user from the system or  
change their security code or authority level.  
Function: System Test is used to test the battery, alarm bell or siren,  
and communication to a central station. The System Test function  
begins automatically as soon as you select it.  
There are three characteristics associated with each user code that  
define its capabilities within the system.  
Using the System Test Function  
10  
3812  
Master  
1. Access the User Menu.  
User number  
Security Code  
Authority level  
2. Press the COMMAND key until SYSTEM TEST? displays.  
User Number - Your system supports twelve users. Each user is  
numberedfrom1to12. Thisnumberidentifiesthemtothesystemand  
is transmitted to the central station (if your system is monitored) when  
they arm or disarm the system.  
3. Press any one of the SELECT keys. The system test begins  
automatically and the keypad displays:  
1) BELL SOUNDING during a two second bell test, then:  
2) BATTERY - OKAY or BATTERY - TRBL to indicate the  
Security Code - Users also have a 4-digit security code that they  
enter into the keypad when arming or disarming. This security code  
is kept secret from other users and is not transmitted to the central  
station when they arm or disarm.  
condition of the battery, then:  
* 3) TRANSMIT TEST and ATTEMPT NO : 1 during the  
transmit test, then:  
4) TRANSMIT OKAY or TRANSMIT FAILED to show the  
A user enters only their security code when operating the system.  
results of the transmit test, then:  
5) TEST END to indicate the System Test is complete.  
6) You can end the transmit test by pressing the ARROW key.  
* The transmit test does not operate on local systems.  
Authority Level - The user is also assigned a level of authority  
(Master or Standard) by the person administrating the system that  
determines the functions they can access.  
The table to the right lists system functions users are allowed to  
access based on the authority level assigned to their codes at the  
time they’re added to the system.  
Testing your system's burglary protection: The System Test  
function should be part of your weekly testing and should be followed  
by placing the interior and perimeter burglary devices in Zone Monitor  
mode. This allows you to open and then close each protected door  
and window while listening for the keypad to beep confirming its  
operation. See Zone Monitor.  
14  
User Menu  
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7. The display changes to MASTER? NO YES. Select YES to  
make this a Master code level with the authority to Add, Delete,  
and Change user code information.  
User Codes continued  
User Code Authority Levels  
System Options  
Sensor Reset  
Outputs On/Off  
Zone Monitor  
System Test  
Standard  
Master  
Selecting NO displays TEMP CODE NO YES.  
Master code levels do not display TEMP CODE.  
NO makes this a permanent user code with Standard authority.  
YES makes this a temporary code with Standard authority that  
automatically expires in 7 days. Temporary codes are perfect for  
guests or service technicians. You can delete a Temporary user  
code at any time before the 7 days expires.  
Arm and Disarm  
Display Events  
User Codes  
8. After making your selection, the display shows USER # ADDED.  
9. Press the ARROW key once to add another user or twice to exit  
from the User Menu.  
Adding User Code Numbers:  
1. Access the User Menu.  
Ambush Codes  
2. Press the COMMAND key until USER CODES? displays.  
Your system may be programmed to allow user number 1 to be an  
Ambush code. This Ambush code functions identically to other codes  
with the exception that it sends a silent alarm to the central station.  
This silent alarm alerts the operator to a duress situation at the  
premises and prompts the immediate notification of the proper  
authorities.  
3. Press any one of the SELECT keys. The keypad displays ADD  
DEL CHG.  
4. Press the SELECT key under ADD to add a new user code. You  
must have a Master user code level to be able to add a user code  
to the system.  
5. At the USER NUMBER:  
- prompt, enter a user number and  
Refer to the System Setup section of this guide to see if your system  
is programmed for Ambush. If so, do NOT program a code for user  
number 1 unless you intend to use the Ambush function.  
press COMMAND. The displays changes to CODE NO:  
.
6. Enter a user code number of 4 digits and press COMMAND. This  
is the number they will use each time they arm, disarm, or make  
changes to the system.  
15  
User Menu  
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Changing User Code Numbers  
User Codes continued  
Deleting User Code Numbers:  
1. Access the User Menu.  
2. Press the COMMAND key until USER CODES? displays.  
1. Access the User Menu.  
3. Press any one of the SELECT keys. The keypad displays ADD  
DEL CHG.  
2. Press the COMMAND key until USER CODES? displays.  
3. Press any one of the SELECT keys. The keypad displays ADD  
DEL CHG.  
4. Press the SELECT key under CHG to change a user code  
number. You must have a Master user code level to be able to  
change a user code number.  
4. Press the SELECT key under DEL to delete a user code from the  
system. You must have a Master user code level to be able to  
delete a user code.  
5. At the USER NUMBER: - prompt, enter the user number you  
want to change (1 to 12) and press COMMAND.  
5. At the USER NUMBER: - prompt, enter the user number you  
want to delete and press COMMAND. The displays changes to  
USER # DELETED.  
6. The display changes to CODE NO: * * * * *.. Enter the new 4-  
digit user security code and press COMMAND. If the code you  
entered is already in use, or is a code used internally by the  
system, the keypad displays ALREADY IN USE. You must enter  
a different 4-digit user security code.  
6. The display then changes back to USER NUMBER: - for you  
to delete another user. Press the ARROW key twice to exit the  
User Menu.  
7. If you are changing a code other than your own, the keypad next  
displays MASTER? NO YES. Select NO if you want this user  
to have a Standard authority level. Select YES if you want this  
user to have a Master authority level.  
If Master, disregard item #8.  
8. The keypad next displays TEMP CODE NO YES. Select NO if  
you want this security code to be permanent. Select YES if you  
want this security code to be automatically deleted from the  
system in 7 days.  
Important: Changing a user's security code does not change their  
user number.  
16  
User Menu  
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The event display you'll see at the keypad is slightly different for each  
event type.  
Display Events  
User Code Level: Master or Standard.  
Using the Display Events Function  
Function: Allows you to review up to 16 past events that occurred on  
your system from any keypad. Once 16 events are stored, any new  
1. Access the User Menu.  
event causes the oldest event to be cleared.  
2. Press the COMMAND key until DISPLAY EVENTS? displays.  
SELECT keys  
Press any SELECT key.  
When accessed, the Display Events  
option displays events recorded  
POWER  
JONES RESIDENCE  
3. The keypad displays the oldest recorded event.  
FR I 2 : 51 AM  
ARMED  
automaticallybythesystemintheorder  
of their occurrence. You can view the  
events starting from the oldest to the  
most recent.  
Use the COMMAND key to scroll down through the list of events. Use  
the ARROW key to scroll back up through the event displays. If you  
press the ARROW key when you first enter the Display Events, the  
keypad returns to the Status List.  
1
5
9
2
6
0
3
7
4
8
AB  
C
D
E
F
G
H
I
J
K
L
MN O  
Y Z  
PQ R  
S TU  
V W X  
COMMAN  
D
While in Display Events, you can use  
the COMMAND and ARROW keys to  
go forward or backward through the list of recorded events. There are  
five event types recorded by the system:  
ARROW  
COMMAND  
Zone Bypass Event Displays  
This displays the bypassing of system zones.  
Display  
Description  
Zone Events - Records zone alarms, troubles, and restores to  
normal condition.  
JONES RESIDENCE  
6 BYPS 12  
Zone 6 bypassed by user 12. Press the  
SELECT key under the zone number to  
display the custom zone name  
Zone Bypass Events - Records the bypassing of any zone. The  
zone number, zone name, and the user number of the person  
bypassing the zone is recorded.  
programmed into the system.  
Bypass Event Types - There are 2 event types:  
BYP - Bypass RST - Restore  
Arming and Disarming - Records arming and disarming of the  
system by user number and the areas armed or disarmed.  
Note: You may sometimes see the user as SWG. This is short for the  
Swinger Bypass feature that allows the system to automatically  
bypass a zone that faults more than 3 times while the system is  
armed. Your system may or may not have this feature.  
User Code Changes - Records addition, deletion, and change of  
user codes. Also notes user number of person making the change.  
System Monitors - Records any loss of AC power or low battery  
conditions on the system.  
User Menu  
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Zone Event Displays  
This section displays alarms, troubles, and other events that could  
occur on your system's protection zones.  
Arming and Disarming Event Displays  
This displays any arming or disarming of system areas.  
Display  
Description  
Display  
Description  
JONES RESIDENCE  
All areas of the system were armed by  
user number 6.  
JONES RESIDENCE  
2 BURG ALR  
A burglary alarm occurred on zone 2.  
Press the SELECT key under the zone  
number to display the custom zone name  
programmed into the system.  
ARM ALL  
6
Arming Event Types - There are 2 event type you may see here:  
ARM - An authorized user armed the system  
DIS - An authorized user disarmed the system  
Zone Type - There are 7 possible zone types you may see here.  
FIRE - Fire PANC - Panic BURG - Burglary  
EMRG - Emergency SUPV - Supervisory  
AUX1 - Auxiliary 1 AUX 2 - Auxiliary 2  
Area Descriptions - There are 3 area names you may see here:  
ALL - All areas in the system were armed or disarmed.  
PERIM - The Perimeter only was armed or disarmed.  
Event Types - There are 3 event type you may see here:  
ALR - Alarm TBL - Trouble RST - Restore  
SLEEP - The Perimeter and Interior areas in a Home/Away system  
were armed or disarmed.  
User Numbers - There are 12 user numbers avaiable in your system.  
Each code has a user number (1 to 12) that is used by the system to  
identify the person using it. A user number of 0 (zero) is an arming or  
disarming that did not require a user code; for example: arming with  
a mechanical keyswitch.  
18  
User Menu  
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User Code Change Event Displays  
User Checkin Event Displays  
This shows when a user selected the pager CHECKIN feature from  
This displays any addition, deletion, or change to a user code.  
the User Menu. See page 11 for more information.  
Display  
Description  
Display  
Description  
JONES RESIDENCE  
9 ADD 12  
User 9 added user 12 to the system.  
JONES RESIDENCE  
CHECKIN 11  
User 11 selected the CHECKIN feature  
in the system's User Menu.  
Code Event Types - There are 3 event type you may see here:  
ADD - User added DEL - User deleted  
Request for Service  
User Code Level: Master or Standard.  
CHG - User code or authority level has been changed  
The user number added, deleted, or changed is on the left. The user  
number of the person making the change is on the right.  
Function: Allows you to send a Request for Service request to the  
central station when there is a problem on your system.  
After the Display Events function in the keypad's User Menu, you'll  
see the SERVICE REQUEST? display if it has been programmed for  
your system. If this feature has been programmed, and you would like  
to send a Request for Service report to the central station, press any  
top row SELECT key while SERVICE REQUEST? is displayed. After  
the Request for Service report has been sent, the keypad displays  
REQUEST MADE for about four seconds. A service representative  
willthencallyouandarrangeforaservicetechniciantobedispatched.  
System Monitor Event Displays  
This displays any loss of the system's AC power or battery.  
Display  
Description  
JONES RESIDENCE  
POWER TROUBLE  
An AC failure occurred on the system.  
Press the right Select key for the time.  
System Monitor Event Types - There are 2 event types:  
TROUBLE RESTORE  
It there is a problem with the telephone line connected to the system,  
you must contact our service department directly for assistance.  
System Monitor Event Names - There are 2 system monitors:  
POWER - Problem with the AC power to the panel  
BATTERY - Problem with a low battery. This could be due to the  
battery exceeding its life expectancy. Call the service department  
whenever you see a BATTERY TROUBLE display.  
User Menu  
19  
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System Setup  
Security Command keypads  
We've provided this System Setup section to allow you to track the  
current and future status of the programmable options on your  
Security Command system. If you make changes to the system, you  
should update the information contained on these pages.  
Address  
Locations  
1
2
3
4
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
Your system is monitored by a central station.  
Yes  
C/S Name:  
Address:  
No  
_____________________________________  
_____________________________________  
_____________________________________  
Outputs  
Your system has 4 outputs that are used to control various functions  
within the building or around its perimeter. Below is a list of these  
outputs and the devices they control.  
City/State:  
Emergency Phone:_____________________________________  
Service Phone: _____________________________________  
Output #  
What it controls  
1
2
3
4
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
Service Manager: _____________________________________  
Your system sends Opening and Closing reports.  
Yes  
No  
Your system sends Zone Bypass reports.  
Yes  
No  
Enter the Output number above when using the Outputs On Off User  
Menu option to manually toggle the outputs.  
Your system sends Ambush reports.  
Yes  
No  
20  
System Setup  
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User Codes  
Your system provides you with twelve user codes you can program  
for individual users. As you add new users or change current user's  
codes, you can keep track of their name, user number, and authority  
level here in this section.  
Area Names  
List your system's area names and numbers below:  
Area  
Name  
Area  
Name  
1 _______________________ 3______________________  
2 _______________________ 4 ______________________  
User  
User Name  
Level  
1
2
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Master - Standard  
Service Department Phone: ______________________  
Emergency Phone: _____________________________  
3
4
5
CentralStationPhone: ____________________________  
6
Fold  
7
Pager Direct™  
8
9
10  
11  
12  
Pager Direct™ User's Guide  
Pager Direct uses the reporting capability of your security system to  
dial your pager number and send reports in much the same way as  
someone sending you a pager message would do. You can receive  
reports of alarms, troubles, or armings and disarmings of the system  
and know at a glance the status of your system.  
Security Command Numeric Paging  
Cut along dotted lines  
21  
System Setup  
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Numeric Pager Display  
00128–301234  
Account  
Number  
Message  
I D  
Always  
Zero  
Zone, Area, or  
User Number  
Account Number  
This number has been programmed into your Security Command system  
as an identifier. Whenever the system sends a message to your pager, it  
will always send the account number first to identify itself.  
Message ID  
This is always a single digit, 1 to 6, that describes the message sent.  
1 = Zone Alarm  
3 = Area(s) Arming  
2 = Zone Trouble 4 = Area(s) Disarming 6 = User Checkin  
Zone, Area, or User Number  
If this message is for a zone, the 1 to 2 digit zone number is displayed.  
If this message is for areas that are being armed or disarmed, the area  
numbers are shown in sequential order. Example: 1 2 4.  
Security Command Numeric Paging  
22  
System Setup  
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Notes:  
23  
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Digital Monitoring Products  
2841 E. Industrial Drive Springfield, MO 65802-6310 800-641-4282  
LT-0226 (4/99)  
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