COMPAQ
S4100 Scanner
OWNER’S GUIDE
P/N: 83100199-0000
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TABLE OF CONTENTS
CHAPTER 1. GETTING STARTED.............................................................1
Introduction..................................................................................................1
Unpacking the Scanner...............................................................................1
Package Contents...................................................................................1
Getting to Know Your Scanner....................................................................2
System Requirements.................................................................................3
Installing the Software.................................................................................4
Install VistaScan and Bundle Software (Presto! PageManager, Presto!
PageType and Online Manuals)..............................................................4
Installing the Hardware................................................................................5
About Scanner Connectors .....................................................................5
Setting Up – General Information............................................................5
Connecting the Hardware Interface Cables.............................................6
Connecting the Power Adapter................................................................6
CHAPTER 2. SCANNING BASICS .............................................................7
Open the VistaScan software application....................................................7
Setting VistaScan Preferences....................................................................7
General....................................................................................................8
Scan Destination .....................................................................................9
Scanner Information..............................................................................11
VistaScan Beginner Window Features......................................................13
VistaScan Advanced Features..................................................................17
Using VistaAccess.....................................................................................35
Using VistaShuttle.....................................................................................36
Using the Copy Utility................................................................................38
Turning the Scanner Lamp On and Off .....................................................40
CHAPTER 3. PUSH BUTTON SCANNING...............................................41
Configuring the Push Buttons....................................................................41
Configuring the Scanner Button Values ................................................43
Configuring the Copy Button Values .....................................................44
Configuring the Custom Button Values .................................................45
Using the Push Buttons.............................................................................48
CHAPTER 4. SCANNING PROJECTS .....................................................51
Using VistaScan to Scan and Print Images...............................................51
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Using VistaScan to Scan a Photo to E-mail.............................................. 52
Using Presto! PageManager to Scan a Color Photo................................. 53
Using Presto! PageManager to Scan a Form and Edit it with PageType.. 54
CHAPTER 5. HOW TO GET HELP .......................................................... 57
Using Online Manuals............................................................................... 57
Accessing the Compaq VistaScan Online Manual................................ 57
Accessing the Presto! PageManager Online Manual............................ 57
Troubleshooting........................................................................................ 58
General Problems and Solutions .......................................................... 58
Windows 98/98SE/2000/ME Problems and Solutions .......................... 58
Contacting Technical Support................................................................... 63
Maintenance ............................................................................................. 64
Cleaning.................................................................................................... 64
APPENDIX................................................................................................ 65
Technical Specifications ....................................................................... 65
Scanner Specifications ......................................................................... 65
Important Safeguards ........................................................................... 66
Declaration of Conformity for products marked with the FCC logo -
United States only................................................................................. 67
European Union Notice......................................................................... 68
Modifications......................................................................................... 69
Cables................................................................................................... 70
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CHAPTER 1. Getting Started
Introduction
Thank you for purchasing your Compaq scanner. This versatile unit
is perfect for the home or office. Use this scanner to add variety and
flair to your documents, or to help you share images with others.
Compaq scanner is equipped with a USB connector that allows you
to make a fast and easy connection to the USB port on your PC.
In addition to being easy to connect, this scanner is also easy to use.
Simply follow the instructions in this guide and you’ll be scanning
in no time. With the powerful software included with your scanner,
you can create an archive of scanned images, e-mail or fax images
to friends or clients. Get ready to unleash your creativity with the
Compaq scanner.
Unpacking the Scanner
Your scanner package includes the cables and software you need to
get the scanner up and running. The scanner package should
contain all of the items listed below. If you do not find all of the
listed items, contact the retailer from whom you purchased the
scanner, or contact Compaq. For information about contacting
Compaq directly, refer to Chapter 6. How to Get Help.
Package Contents
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Compaq S4100 Color Flatbed scanner
USB Interface Cable
Quick Start Poster
User’s Guide and Documents
Power Adapter
Compaq software CD-ROM
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Getting to Know Your Scanner
To gain a complete understanding of the information contained in
this manual, it is important that you become familiar with your
scanner. The graphics below identify the key scanner components.
Object Glass
Document Cover
The plastic cover that
protects the object glass.
The glass surface on
which documents or
images are placed.
Power Indicator
Illuminates to
indicate that the
scanner is powered
on.
Scan, Copy,
Custom and Power
Saving Buttons.
Scanner Elements
Power Adapter
Receptacle
4-Pin USB Connector
Scanner Back Panel
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System Requirements
This section defines the minimum system requirements necessary to
operate the Compaq scanner.
PC Requirements
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An IBM-compatible PC with Pentium processor or higher
Microsoft® Windows 98 / 98SE / 2000 / ME
USB interface connector
At least 32 MB RAM memory
CD-ROM drive
250 MB of available hard disk space
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Installing the Software
Install VistaScan and Bundle Software (Presto!
PageManager, Presto! PageType and Online
Manuals)
1. Insert the Compaq software CD into your computer’s CD-ROM
drive.
If your computer does not automatically begin installing the
programs contained on this disk after inserting it into the CD-
ROM, click on the Start bar, select Run… A dialog box
appears. Type “d:/setup” in the dialog box. If your CD-ROM is
designated with another letter, substitute the appropriate letter
for the drive.
2. Follow the onscreen instructions to complete the installation of
Presto! PageManager, Compaq VistaScan and the online User’s
Guide.
3. Restart your computer as suggested by the onscreen
instructions to complete the installation.
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Installing the Hardware
After you have removed the scanner from the box and verified that
all of the package contents have been included, please check to
make sure that your computer is compatible with the scanner’s
connectors.
About Scanner Connectors
USB Connectors
Many newer computers rely on USB technology as the primary
method of communication between the computer and its peripherals.
With this new USB “plug-and-play” technology your computer
automatically configures peripherals.
If your computer has a USB port, you must make sure that this port
is enabled in the system.
Checking Your Computer’s Connectors
To use your scanner you need to understand what type of
connectors you have on your computer. To determine the connector
type, look at the back or front panel of your computer:
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A USB port is a small slot ½” long and ¼” wide.
NOTE: If your computer has a USB port, check to make sure that
your computer's operating system supports USB. The following
factory-installed operating systems support USB: Microsoft
Windows 98/98SE, Windows 2000, or Windows ME.
Setting Up – General Information
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Find a suitable location near your computer to place the scanner.
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CAUTION: Make sure the surface is flat. Operating your
scanner on an uneven surface can damage the internal
components.
Connecting the Hardware Interface Cables
If your computer has a USB port, follow the instructions in the
Connecting the USB Cable section to connect the scanner to your
computer.
Connecting the USB Cable
1. Locate the USB cable that is provided. Plug one end of this
cable firmly into the USB port on the back of the computer.
USB Connector Port
USB Connector Port
For Compaq Scanner
2. Plug the other end of this cable into the port located on the
back panel of the scanner.
Connecting the Power Adapter
1. Plug the scanner’s power adapter into an electrical outlet.
2. Insert the other end of this cable into the power adapter
receptacle on the rear panel of the scanner. The power indicator
on the front panel of the scanner should now be illuminated.
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CHAPTER 2. Scanning Basics
VistaScan is the primary program or driver you use to scan with
your Compaq scanner. It is a TWAIN-compliant program, which
means that it can be run from other programs that support scanning,
like PageManager and others. It is also a stand-alone program,
which allows you to scan images for a variety of uses, even without
launching another program first.
Open the VistaScan software application.
a. Click the scanner icon
in the Task bar using your right
mouse button. A pop-up menu appears.
b. Click on VistaScan to launch the software.
Or you can also:
a. Click on the Start bar in the bottom-left corner of the
screen.
b. Click Programs.
c. Select VistaScan.
d. Click VistaScan.
Setting VistaScan Preferences
Preferences control scanner settings that you generally do not
modify every time you use the scanner. The Preference settings are
used as the default settings for several of the scan settings.
To access the VistaScan Preferences, click the Preferences icon
in the upper right corner of the VistaScan window.
The Preferences cover three areas:
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General
Scan Destination
Scanner Information
A tab at the top of the Preferences window indicates each
VistaScan preference group. To view the Preference settings for an
area, click on the associated tab.
General
The General tab contains preference settings that control Color
Matching/Correction and whether to display the ruler and tips.
Color Matching/Correction
Color Matching allows you to fine-tune the colors of scanned
images so that they emulate the colors of your original source
documents as closely as possible.
A profile is a list of applicable calibration profiles, which Color
Matching uses to render a final output image. If a printer or
calibration profile is not chosen, Color Matching will calibrate the
image to optimize its display on a monitor.
Color Matching only functions when you are scanning in color
mode. When you are using Color Matching, it automatically
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disables the Level/Curve and Color Adjustment/Balance settings in
the VistaScan Advanced window.
Show Ruler
The Show Ruler command displays or hides the rulers that border
the top and left sides of the Preview window. These rulers
correspond to the rulers on your scanner's object glass. Clicking on
the Show Ruler checkbox turns off (removes the checkmark) and
hides the ruler. Clicking on the checkbox again turns the feature on
(displays a checkmark) and shows the ruler.
Tips Help
The Tips Help option determines whether tips are displayed when
you pause with your cursor over a VistaScan option. Click on the
Tips Help box to enable tips (displays a checkmark). When a
checkmark appears, clicking the checkbox disables the tips and
removes the checkmark.
Scan Destination
The options in this Preferences tab specify how scanned images are
stored, printed, faxed, transferred to another application, or
transmitted via e-mail.
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File
To set the location for your stored images:
1. Click on the File icon.
2. Enter the directory in which you want to store the scanned
image file, in the File Directory text box. If you are not sure of
the directory path, click the Browse button to locate the desired
directory.
3. Enter the file name under which you want to store the scanned
image files (such as TMP) in the File Name text box.
4. Select the file format in which you want to save scanned
images from the File Format drop down list.
Printer
To specify which printer to use when printing scanned images:
1. Click on the Printer icon.
2. If you want to change any of the printer settings, click on the
Settings button. The standard Print Setup dialog box opens.
Make any changes you want, and then click OK to return to the
Preference settings.
E-mail
To specify which e-mail application to use when you e-mail
scanned images:
1. Click on the E-mail icon.
2. Click on the e-mail software you are using.
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3. Select the image format you want to use when you attach
scanned images to your email application from the Image
Format drop down list.
Fax
1. Click on the Fax icon. The fax driver (or printer driver if a fax
driver is not selected) currently selected as the default appears
to the right of the “Scan To” icon set.
2. If you want to change any of the settings, click on the Settings
button. The standard Print Setup dialog box opens. Make any
changes you want, and then click OK to return to the
Preference settings.
Application
1. Click on the Application icon.
2. Enter the application name to which you want to send the
scanned image files (such as Presto! PageManager) in the
Application Name text box.
3. Enter the file name of the application executable in the File
Name text box. If you are not sure of the directory path, click
the Browse button to locate the correct path.
4. Select the image format in which you want to save scanned
images from the Image Format drop down list.
Scanner Information
The Scanner Information tab displays important information about
your scanner.
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The information includes:
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Scanner Manufacturer
Scanner Model
Firmware Version
VistaScan Version
Maximum Scan Width and Length
Maximum Resolution
VistaScan Beginner Window Features
The VistaScan Beginner window appears when you launch
VistaScan. The features of the VistaScan Beginner window let you
scan a wide variety of documents, photos, and graphics. Just click a
button.
Scanning an item via the Beginner window consists of just a few
steps:
1. Perform a preview scan of the item to be scanned by clicking
the Preview button. The item is quickly scanned at low-
resolution, and is displayed in the Preview window (on the left
side of the VistaScan Beginner window).
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2. Select what you want to do with the image after it is scanned
using the “Scan To” icons.
3. Specify what kind of image you are going to scan, and start the
final scan process using the “Click to scan” icons.
Performing the Preview Scan
The Preview feature lets you scan an item at low-resolution so you
can define the specific area to be scanned when you scan at higher
resolution.
To preview the item you are going to scan:
1. Place the item you want to scan face-down on the object glass,
under the inverted triangle that appears in the center of the rear
ruler.
2. Click the Preview button on the right side of the Beginner
window.
The image is quickly scanned and displayed in the Preview
window.
There are three Preview tools in the VistaScan Beginner window.
Zoom Tool
Frame Tool
Move Tool
Zoom tool – Lets you enlarge or reduce the view of the image in
the Preview window. To use the Zoom tool:
Once the preview image appears in the Preview window, click on
the Magnifying Glass icon.
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Move your cursor into the Preview window and click with the left
mouse button. The image enlarges. To reduce the view size, press
the Shift or Alt key and click in the Preview window.
Frame tool – Lets you select the portion of the image displayed in
the Preview window you want scanned in the final scan step.
You can size the selection frame by clicking on the Frame tool and
placing your cursor over one of the four edges of the frame (which
changes the cursor shape to a two-headed arrow), drag the Frame
inward to reduce the size, or outward to increase the size.
You can also move a selected frame by positioning the cursor
inside the frame (which changes the cursor shape to a four-direction
arrow), and dragging the frame to another location in the Preview
window.
Move tool – Lets you move an image in the Preview window so
you can see portions that are not visible because the image is
zoomed too large to display completely. Click on the Move tool.
Put the cursor inside the Preview window (which changes the
cursor shape to a hand). Scroll the image view by clicking and
dragging the cursor.
Selecting the “Scan To” Device or Application
To specify the device or application to which you want to send the
scanned item, click on the icon that represents this device or
application.
The icons include:
File – stores the scanned image in a file using the file name
specified in the VistaScan Preferences.
Print – prints the scanned item on the default printer.
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Fax – faxes the scanned item using your fax driver.
Application – sends the scanned item to the applications
specified in the VistaScan Preferences.
E-mail – sends the scanned item as a graphic file to your e-mail
application.
Defining the Type of Image to Scan
The Beginner window provides pre-defined scanning options so
you can quickly and easily scan any of the following items:
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Color Photos – use this setting when you want to scan color or
black and white photos
Printed Matter – use this setting when you want to scan
something that has been printed like a brochure, magazine, etc.
Text/Lineart – use this setting when you want to scan the text
contained in a document, or when you want to scan simple line
art graphics
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Web Images – use this setting when you want to scan graphics
and then use them on the web
To specify the type of image you are going to scan, click on the
icon that represents the type of item you want to scan.
Color Photos
Printed Matter
Settings icon
Settings icon
Text/Lineart
Web Image
Settings icon
Settings icon
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Clicking on any of these icons automatically starts the final scan
process using the pre-defined scan settings. The scanned image is
saved or sent to the device or application you specified by clicking
on the “Scan To” icon.
VistaScan Advanced Features
The VistaScan Advanced window gives you the ability to adjust the
scan setting individually so you can customize the settings for the
type of document you are going to scan. If you are a novice
computer user, you may want to use the VistaScan Beginner
window until you are more familiar with VistaScan and the
scanning process. The Beginner window options are preset to
provide a quick and easy way to scan images.
If you are an experienced computer user with some scanning
experience, you can use the features contained in the Advanced
window to optimize the scan process for the specific item you are
going to scan.
The Advanced window contains the following tools and features
you can use to scan documents:
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Original Document Source Settings
Image Mode Settings
Resolution Settings
Descreen Settings
Filter Settings
Scaling Options
Auto Adjustment Settings
Scan Control Unit
Multiple Scan Mode Settings
Color Adjustment Feature Panel
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Changing the Original Document Source
The Original Document Source setting identifies the item you want
to scan.
You can choose from the following settings:
Flatbed Reflective: Scans paper originals (non-transparencies)
e.g., photographs, documents, and brochures.
Three other setting options appear onscreen that are not available
with this scanner: UTA Transmissive, UTA Negative, Automatic
Document Feeder.
Changing the Image Mode
VistaScan can scan a wide variety of image types.
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True Color, RGB: Scans a full color photo or document. The
RGB indicates the colors of Red, Green and Blue. This setting
creates larger files than the B/W Photo setting.
True Color, CMYK: Converts RGB (video) color data into
CMYK (printed) color data using a special color transformation
process. When scanning is completed the CMYK image is ready for
printing on a CMYK color printer.
256 Colors: Scans color images using 256 colors. The 256 color
images take up less memory and hard disk space than the True
Color RGB option.
Web Colors: Scans an image at the appropriate resolution for
display on the monitor.
B/W Photo: Scans black-and-white photos using 256 shades of
gray (ranging from white to black) so you get smooth shade
transitions in your scanned image.
B/W Document: Scans text documents, black-and-white line art,
and other black-and-white documents. This selection creates the
smallest files.
FAX: Scans at the appropriate resolution for faxing.
OCR: Scans at the appropriate settings for optimal Optical
Character Recognition results.
True Color 42-bit RGB: Scans a full-color photo or document
using 42-bits of information to define each pixel. The RGB
indicates the colors of Red, Green and Blue. This setting creates
larger files than the True Color RGB setting.
B/W Photo, 14-bit: Scans a black-and-white photo using 14-bits
of data to define each pixel. This setting produces more gray shade
accuracy than the B/W Photo option, but also produces larger file
sizes.
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NOTE: Not all graphic applications support higher than 24-bit
graphic files. To determine whether the software you want to use is
capable of working with higher than 24-bit graphics, refer to your
software documentation.
Changing the Resolution Setting
Scanning resolution is measured in dots per inch (DPI). Resolution
determines the amount of information the scanner will capture in a
scanned image. The higher the resolution, the finer the image detail
and the larger the file sizes.
VistaScan lets you choose from the following resolution settings:
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Higher – this option opens a drop down menu that contains
higher resolution settings which include 9600, 8400, 7200,
6000, 4800, 3600, 2400, 1800, and 1600 dpi selections.
75 to 1200 dpi, see the resolution list
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Custom
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The table below gives you an idea of the file sizes you can expect
based on the original image size and the resolution setting you
specify. These values are based on scanning images in 24-bit, True
Color RGB mode. Image sizes shown below are given in
megabytes.
Table 1. Resolution/File-Size Guidelines
Resolution
(dots per
inch)
75
Image Size
4x5
Image Size
5x7
Image Size
8.5x11
0.30
0.53
1.39
100
0.58
1.00
2.68
200
300
400
600
800
1200
2.29
5.15
9.16
20.60
36.60
82.40
4.01
9.01
16.00
36.10
64.10
144.20
10.70
24.10
42.80
96.30
171.20
385.20
NOTE: Choosing the True Color RGB 42-bit setting captures more
data than the 24-bit setting. This means that the file sizes listed
above will be larger if you scanned images using the True Color
42-bit RGB setting.
Choosing the Best Resolution for Your Scanning Project
To choose the best resolution for scanning, determine what you are
going to do with the image once it is scanned. Matching your
scanning resolution to the image use will give you the best image
for that purpose and will keep the file sizes to the minimum needed.
Table 2. Recommended Resolutions
Image Use
Recommended Resolution
Printing
300 – 600*
150
72
Viewing on the Screen
Viewing on the Web
OCR, B/W
400
Pre-Press
600
Enlarging or reducing
600
* Depending on the resolution of your printer.
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Using Custom Resolution Settings
You can also specify custom resolution settings that you can use
when you scan. The maximum custom resolution setting you can
define is 2400 dpi. To define the custom resolution settings:
1. Choose the Custom… option from the Resolution drop down
menu. The Custom Resolution window opens.
2. Enter the desired resolution setting (between 50 and 2400 dpi)
in the Custom resolution #1 text box.
3. Repeat step 2 to define the Custom resolution #2 and Custom
resolution #3 settings.
4. Click OK. The settings you defined appear on the Resolution
setting drop down menu, under the Custom heading.
Changing the Descreen Feature
The Descreen option helps eliminate the patterns that can appear
when you scan printed images found in magazines, brochures,
catalogues, etc. This is accomplished by changing the number of
lines that appear in every inch (lines per inch) of the scanned
image.
The Descreen feature is unavailable when you have chosen the B/W
Document, Fax or OCR resolution settings.
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To change the Descreen setting:
1. Click the Descreen option to display the drop down menu.
2. Choose one of the descreen options:
No Descreen — No Descreening.
Magazine — Specifies 133 lines per inch. This option
smoothes the fine dot pattern found in glossy magazines.
Newspaper — Specifies 85 lines per inch. Smoothes the coarse
grain pattern commonly found in newspaper images.
Art print — Specifies 175 lines per inch. Smoothes the fine
dot pattern found in high quality art prints.
Custom – Opens the Custom Descreen window, which allows
you to specify a custom line screen value. Refer to the Using
Custom Descreen Settings section for information about how to
set custom descreen values.
Using Custom Descreen Settings
You can also specify custom descreen settings that you can use
when you want to change the lines per inch setting to eliminate
patterns that are generated while scanning printed images. You can
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enter custom settings that range from 35 to 400 lines per inch. To
define the custom descreen settings:
1. Choose the Custom… option from the Descreen drop down
menu. The Custom Descreen window opens.
2. Enter the desired lines per inch setting (between 35 and 400 lpi)
in the Custom descreen lpi #1 text box.
3. Repeat step 2 to define the Custom descreen #2 and Custom
descreen #3 settings.
4. Click OK. The settings you defined appear on the Descreen
setting drop down menu, under the Custom heading.
Changing the Filter Setting
Image filters are used to soften or sharpen edges and boundaries of
an image.
VistaScan provides the following filter options:
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No Filter — Use this option when you do not want to sharpen or
blur the image.
Sharpen — Use this option to sharpen lines that may be fuzzy or
not clean in the original image.
Sharpen More — Use this option when you want to sharpen the
image more than the standard Sharpen filter does.
Blur — Use this option when you want to soften the edges of an
image.
Blur More — Use this option when you want to soften the edges
more than the Blur filter does.
Changing the Scale Factor
Scaling lets you automatically enlarge or reduce an image from its
original size (100%) as it is scanned. The scale factor affects the
size of the scanned image and the printed scan output.
You can scale the image using any of the scale factors listed above.
You can also specify a custom scale factor by choosing the Custom
option from the Scaling drop down menu. See the Using Custom
Scaling Settings section for more information about specifying a
custom scale factor.
Using Custom Scale Settings
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You can specify custom scaling settings to use when you scan. To
define the custom scaling settings:
1. Choose the Custom… option from the Scaling drop down
menu. The Custom Scaling window opens.
2. Enter the desired scale factor in either the Width or Height text
box. When locked, the scale factor of width and height
entries are identical. The width and height fields are dynamic,
updating one field automatically changes the other field. If the
scale output size is unlocked , you can set the width and
height output dimensions individually.
3. To change the unit of measure, click on the down arrow next to
Height and/or Width text boxes to display the possible settings.
You can choose from Inch, Centimeter, Pixel or Percent.
4. Click OK.
Using the Auto Adjustment Feature
Auto Adjustment provides a simple way to adjust the light and dark
values of a color or grayscale image you want to scan.
To automatically adjust the light and dark values:
1. Place the item you want to scan on the scanner object glass.
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2. Click the Preview button from the VistaScan Advanced
window.
3. Select an area that you want to adjust using the Frame tool.
You can edit the Preview image before scanning the final
image using the Zoom tool and the Frame Selection Tool. To
find out more about how to use these tools, click on the user
tips text that appears when your cursor pauses over the tool.
NOTE: To use VistaScan online help you must have a browser
installed on the system.
4. Click the Auto Adjustment check box. The selected area is
adjusted and the preview image refreshes, displaying the results
you can expect when you perform the final scan.
Using the Scan Control Unit
The Scan Control unit contains the Preview and Scan buttons, and
the “Scan To” options.
Selecting the “Scan To” Device or Application
To specify the device or application to which you want to send the
scanned item:
1. Click on the arrow
above the “Scan To” text on the Scan
Control unit. The Scan Control unit panel slides back to display
the “Scan To” icons.
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Click on the icon that represents the device or application to which
you want to send the scanned item. The icons include:
File — stores the scanned image in a file using the file name
specified in the VistaScan Preferences.
Print — prints the scanned item on the default printer.
Fax — faxes the scanned item using your fax driver.
Application — sends the scanned item to the applications
specified in the VistaScan Preferences.
E-mail — sends the scanned item as a graphic file to your
Microsoft Exchange or Lotus cc:Mail e-mail application.
Using the Multiple Scan Mode
You can select multiple portions of the image you scanned in
Preview mode using the Multiple Frame tool.
The Multiple Frame tool allows you to create two or more
selection frames in the Preview Window.
To create more than one selection frame:
1. After you have scanned an image in Preview scan mode, click
on the Multiple Frame tool.
2. Select the area you want contained in the first frame by clicking
on the point at which you want to begin the frame, and then
dragging the tool diagonally until the area of interest is
contained in the marquis box.
3. Click outside of a selected area to save the frame. To create
other frames, repeat steps 1 and 2 until you have created all the
desired frames.
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4. After you create a frame, the Single Frame tool is
automatically selected so you can resize or move the frame you
just created.
To select one of the frames you created, double-click on the desired
frame. The frame border of the active frame changes to a marquis
style frame (dotted lines). Once a frame is selected, double-click on
a frame to display the Job Information window for that image,
which contains the image information.
To remove a selected frame:
1. Click on the Job List button. Thumbnails of the selected
frames appear in the job list window.
2. Click on the thumbnail of the frame you want to remove. A red
box appears around the selected thumbnail. The frame in the
Preview window associated with the thumbnail, changes to a
dashed outline.
3. Click on the “X” button, located in the bottom-left corner of the
thumbnail, to remove the frame.
Using the Color Adjustment Features
The Color Adjustment features allow you to make adjustments to
the colors and/or tones in an image. The following lists the color
adjustment settings you can modify:
•
•
•
•
Brightness, contrast, highlights, shadows, and gamma
Image tones
Color balance
Rotation/Invert
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Adjusting Image Brightness, Contrast, Highlights and Shadows
When you click on the Brightness/Contrast tab from the Color
Adjustment panel a series of slide bars appear. Adjust the
associated tones by dragging the slider in one of the bars to the left
or the right.
Using the Brightness Bar
This setting determines the overall intensity level (gray level) of an
image. Moving the slider on the scroll bar to the right increases the
brightness. Moving it to the left decreases the brightness. The
default setting is zero 0. The maximum brightness setting is 100,
the minimum setting is –100.
Using the Contrast Bar
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This setting controls the difference between light and dark areas in
an image. Moving the slider on the scroll bar to the right increases
the gray shades between light and dark areas. Moving it to the left
decreases gray shades between light and dark areas. The default
setting is zero 0. The maximum contrast setting is 100, the
minimum setting is –100.
Highlight Bar
This setting defines the lightest (whitest) tones in the scanned
image. If you broaden the range that includes the highlight points,
the pixels within the newly specified range are be remapped
allowing you to see more details in a color/gray image.
Moving the slider on the scroll bar to the left increases the
brightness. Moving it to the right decreases the brightness. The
default setting is 255. The maximum highlight setting is 255; the
minimum is 1 (which is white).
Shadow Bar
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The Shadow bar defines the darkest tones in the scanned image.
Moving the slider on the scroll bar to the left increases the
brightness in shadowed areas. Moving it to the right decreases the
brightness in shadowed areas. The default setting is 0. The
maximum shadow setting is 254 (which is black), the minimum
setting is 0.
Gamma Bar
The Gamma bar alters the mid-range gray tones in the scanned
image. All optical devices, such as monitors and scanners, have
some variance in their light sensitivity characteristics. To get a
scanned image with good results, VistaScan provides gamma
adjustment capabilities so you can compensate for this variance in
your scanner.
Moving the slider on the scroll bar to the right increases the
brightness of the mid-range gray tones. Moving it to the left
decreases the brightness of the mid-range gray tones.
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Reset Button
Click the Reset button to cancel the changes and return the value to
the default setting.
Adjusting the Image Tones
The Curve command is another way to make precise adjustments in
the highlight, midtones, or shadow levels in your images. Using
this feature corrects the gray/color values in an image. You change
the values by altering the shape of the curve that represents the
brightness values of pixels.
Click Reset to cancel the changes and return the value to the default
setting.
Adjusting the Color Balance
The Color Adjustment feature controls the hue and saturation of a
particular color.
When you click on the Color Balance tab from the Color
Adjustments panel, a continuous color spectrum wheel appears.
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When you click in the wheel the image tones are shifted to the
particular hue that is represented in that area.
Click the Reset button to cancel the changes and returns the value
to default setting.
Rotating/Inverting an Image
You can rotate an image clockwise or counter clockwise, and you
can flip images 180 degrees vertically or horizontally.
The following lists the possible rotate and flip selections:
•
Flip/Rotate Horizontally — flips the image horizontally and
rotates it 90 degrees counter clockwise.
•
Flip Horizontal — flips the image horizontally.
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•
Rotate 90 CCW — rotates the image 90 degrees counter
clockwise.
•
•
•
•
•
Rotate 90 CW — rotates the image 90 degrees clockwise.
Normal — does not rotate or flip the image.
Flip Vertical — flips the image vertically.
Rotate 180 — rotates the image 180 degrees clockwise.
Inverts an image — changes all the dark tones in an image to
light tones, and all of the light tones to dark tones.
Clicking on the image that shows the desired orientation rotates or
flips the image. Clicking the Reset button cancels the rotate or flip
action and returns the image to the original orientation.
Using VistaAccess
VistaAccess is a utility that provides instant access to several
VistaScan applications. VistaAccess loads at startup, and can be
found in the system tray. When VistaAccess is open, it allows you
to open any of the listed applications with a few clicks of your
mouse.
Click the scanner icon
in the system tray using your right
mouse button. A pop-up menu appears which contains:
•
•
•
•
•
•
•
•
VistaScan
VistaShuttle
Copy Utility
Scanner Test
Push Button Configuration
Lamp On/Off Control
Find/Refresh Scanner
Exit
Click on one of the listed applications or utilities to launch the
software.
Click the Find/Refresh Scanner option to re-initialize the scanner.
Click the Exit option to remove the scanner icon from the Windows
Task bar and close VistaAccess.
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Using VistaShuttle
VistaShuttle is a PC-based application that provides an easy way
for you to create greeting cards, wallpaper for your computer
desktop, a screen saver for your computer, e-cards (e-mail greeting
cards) , and more.
To use VistaShuttle to create an E-Card (electronic greeting card
you send via e-mail):
1. Click the scanner icon
in the system tray (to the far right of
the Windows task bar) using your right mouse button. Select
the VistaShuttle application from the VistaAccess menu. The
VistaShuttle Main window appears. You would click on the
Start bar and then click on the Programs option. When the
Programs pop-up menu appears, click the VistaShuttle option
to lunch the VistaShuttle Main window too.
2. Click on the E-Card icon. The VistaScan Beginner window
opens so you can scan an item to include in your electronic
greeting card.
3. Lift the scanner’s document cover and place your document
face-down in the center of the scanner’s object glass.
4. Click Preview to preview the scanned item. You can edit the
Preview image before scanning the final image using the
“Zoom Tool” and the “Frame Selection Tool.” To find out
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more about how to use these tools, click on the user tips text
that appears when your cursor pauses over the tool.
NOTE: You must have a browser installed in order to view the
VistaScan online help.
5. Click the icon that most closely represents the item you are
going to scan in the “Click to scan” area of the VistaScan
Beginner window.
The item is scanned, and VistaScan automatically closes. After
a moment the VistaShuttle E-Card window appears with the
scanned item in the default E-Card template.
6. Click on the scanned item to display the image handles. Drag
one of the image handles outward to enlarge the image, or
inward to reduce the image.
You can customize the E-Card template frame that surrounds
the scanned item, the stamp graphic or the paper type by
clicking the desired option from the buttons in the left column.
7. Click and drag any of the E-Card template elements to move
them around, creating your own E-Card style.
8. Choose the Add Text command from the Text menu (or click
on the Text button from the left-hand column). The Text
Setting window opens.
9. Enter the E-Card greeting text in the text box.
10. You can modify the font type, font size, font style (bold, italic,
underlined), text alignment (left, right or centered), and text
color by selecting an option from the dropdown lists or by
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clicking on the associated icon from the button bar at the top of
the E-Card window.
11. Click
button to place the text on the card.
12. Click the Close button in the upper right corner to close the
Text Setting window. You can move the text box around the
E-Card until you find the right spot. Click outside the text box
to anchor the text to the chosen spot.
13. Click the Mail button from the E-Card window. The Send
dialog box appears.
14. Choose your e-mail application from those listed, and click the
Send button to open the application and attach your
E-Card to the message.
15. Send your e-mail message.
Using the Copy Utility
The Copy utility is an application that lets you scan and
automatically print copies of an image just like a copy machine.
To use the copy utility:
1. Click the scanner icon
in the system tray (to the far right of
the Windows task bar) using your right mouse button. Select
the Copy Utility application from the VistaAccess menu. The
Copy Utility window appears. You would click on the Start bar.
Click the Programs option. When the Programs pop-up menu
appears, click the VistaScan option and then click Copy
Utility option. The Copy Utility window appears too.
2. The Copy Utility window appears.
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3. Select your copy settings. Click the Copy button to make the
copies, then click Exit when you are finished.
Copy Utility Features
Brightness: Lets you select the brightness levels to use when you
print the copies of the scanned image. If the image is too dark,
click the up arrow to lighten the copy. If the image is too light,
click the down arrow to darken the copy.
Original Image: Lets you specify the type of image to be
copied — Color, Gray or B/W. The Single Photo option
automatically crops unnecessary white space around the image (no
matter where the image is placed), reducing memory storage space
and speeding up the scanning.
Printout Quality: Choose Normal for draft quality, or choose Best
for high quality images.
•
•
•
B/W images — Selecting Best or Normal produces the same
output.
Gray images — Selecting Best uses an enhanced filter to
improve image quality but slows down the print speed.
Color image — Selecting Normal uses an enhanced filter to
improve color quality; selecting Best uses the color correction
function to produce the best image quality.
Printer Setup — Opens the Printer Setup dialog box.
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Reset — Returns any settings you have modified to the default
settings.
Exit — Returns you to the desktop window.
Numeric Buttons — Lets you specify the number of copies by
clicking on the desired number. The number appears to the left.
Scaling — Sets the printout size of your scanned image; the default
is 100%.
Copy/Stop — Copy your scanned image by clicking the Copy
button. When copying begins the button text changes to read Stop.
To stop printing copies, click the Stop button.
Turning the Scanner Lamp On and Off
You can turn the scanner lamp on and off using the scanner’s built-
in Power Saving utility from VistaAccess or by pushing “Power
Saving” button on the front panel of your scanner. Turning off the
scanner lamp when you are not scanning prolongs the life of the
lamp.
To turn the scanner lamp off:
Click icon of VistaAccess with the right mouse button and select
the Lamp On/Off control function. You can click the Lamp Off
item to turn off your scanner lamp.
To turn the scanner lamp on:
Open the VistaScan software, or simply click the Lamp On item
from Lamp On/Off control function in the VistaAccess.
NOTE: The scanner lamp is different from the Power Indicator
light. The Power Indicator light is the very small, green light
located on the front panel of the scanner. This indicator remains ON
whenever the scanner is plugged into an electrical outlet (regardless
of whether the Power Saving utility is engaged).
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Compaq S4100 Owner’s Guide
CHAPTER 3. Push Button Scanning
The defining feature of the Compaq scanner is its push button
functionality. You can scan an image to e-mail, perform OCR
(optical character recognition), or even use the scanner as a copy
machine by pushing one of the four buttons on the front panel of
the scanner.
You can increase your productivity by accessing all of the normal
scanner functions without having to launch the software
applications through the onscreen interface.
Before you can use these time-saving functions, you need to
configure the settings for each button. Follow the appropriate set of
instructions below to configure the variables for each button.
Configuring the Push Buttons
To access the configuration utility for the push buttons, follow the
appropriate instructions below:
1. Click the scanner icon
in the Task bar using your right
mouse button. A pop-up menu appears which contains:
•
•
•
•
•
•
•
•
VistaScan
VistaShuttle
Copy Utility
Scanner Test
Push Button Configuration
Lamp On/Off Control
Find/Refresh Scanner
Exit
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2. Click the Push Button Configuration option.
The Push Button Configuration window appears.
NOTE: There are three icons in the Push Button Configuration
window. Each icon represents a separate scanner button
function. Clicking on the icon displays a window with variables.
NOTE: You could click the check box “ Intelligent Image
Process Engine” in the “Push button Configuration” dialogue
box to let the scanner do all the settings for you automatically,
or refer to the following sections to do Push button
Configuration.
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Configuring the Scanner Button Values
1. When the Push Button Configuration utility opens, the scanner
settings are automatically displayed. Select the image editing
software you want to scan to when you press the Scan push
button, by clicking on the arrow to the right of the Scan
Destination field. A list of the available applications appears.
Choose one of the available applications from the drop-down
menu.
2. If the application you want to scan to is not shown in the Scan
Destination drop-down list, click the Add button (to the right of
the scan Destination drop-down list). The Add Application
window opens. Enter the application name in the Application
Name text box. Enter the path and the executable file name for
the application you want to use in the File Location text box.
If you are not sure of the path or the exact executable name,
click the Browse button to locate the appropriate file.
3. Click OK to return to the Push Button Configuration window.
Select the application you added to the Scan Destination drop-
down list.
4. Select the type of image you are scanning by clicking on the
arrow to the right of the Document Type field and choosing one
of the available document types from the drop-down menu.
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5. Select the desired resolution by clicking on the arrow to the
right of the Resolution field and choosing one of presets from
the drop-down menu.
6. Select a scanning intensity level (brightness) by clicking on the
arrow to the right of the Brightness field and choosing the
desired brightness level from the drop-down menu.
7. Select the size of the original image by clicking on the arrow to
the right of the Scan Area field.
8. Click the OK button to save the Scan push button configuration
settings. These settings will be used whenever you press the
Scan button on the front of the scanner.
Configuring the Copy Button Values
1. Click the Copy icon to open the window that contains the
variables you are adjusting.
2. Select the printer driver you want to use to print the copies, by
clicking on the arrow to the right of the Copy Destination field.
Choose one of the available printers that is connected to your
computer from the drop-down menu.
3. Select the type of image you are scanning by clicking on the
arrow to the right of the Document Type field and choosing one
of the available document types from the drop-down menu.
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4. Select the desired resolution by clicking on the arrow to the
right of the Resolution field and choosing one of resolution
presets from the drop-down menu.
5. Select a scanning intensity level (brightness) by clicking on the
arrow to the right of the Brightness field and choosing the
desired brightness level from the drop-down menu.
6. Select the file size for the scanned image by clicking on the
arrow to the right of the Scan Area field and choosing the
desired dimensions from the drop-down menu.
7. Click the OK button to save the Copy push button
configuration settings. These settings will be used whenever
you press the Copy button on the front of the scanner.
Configuring the Custom Button Values
1. Click on the Custom icon to open the window that contains the
variables you are adjusting.
NOTE: The Custom icon controls the values for the E-mail,
FAX and OCR (optical character recognition) features. You
configure the variables for each function separately.
To configure the values for the e-mail function:
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1. If the E-mail icon is not selected (enclosed in a red box), click
the E-mail icon.
2. Select the e-mail application to send the scanned image to, by
clicking on the arrow to the right of the Mail Destination field.
3. Select the type of image you are scanning by clicking on the
arrow to the right of the Document Type field and choosing one
of the available document types from the drop-down menu.
4. Select the desired resolution by clicking on the arrow to the
right of the Resolution field and choosing one of resolution
presets from the drop-down menu.
5. Select a scanning intensity level (brightness) by clicking on the
arrow to the right of the Brightness field and choosing the
desired brightness level from the drop-down menu.
6. Select the file size for the scanned image by clicking on the
arrow to the right of the Scan Area field and choosing the
desired dimensions from the drop-down menu.
7. Click the OK button to save the Custom E-mail push button
configuration settings. The Custom setting is now configured to
scan and send the scanned image to the selected e-mail
application.
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To configure the values for the FAX function:
1. If the FAX icon is not selected (enclosed in a red box), click the
FAX icon.
2. Select the FAX driver to send the scanned image to, by clicking
on the arrow to the right of the FAX Destination field.
3. Select the type of image you are scanning by clicking on the
arrow to the right of the Document Type field and choosing one
of the available document types from the drop-down menu.
4. Select the desired resolution by clicking on the arrow to the right
of the Resolution field and choosing one of resolution presets
from the drop-down menu.
5. Select a scanning intensity level (brightness) by clicking on the
arrow to the right of the Brightness field and choosing the
desired brightness level from the drop-down menu.
6. Select the file size for the scanned image by clicking on the
arrow to the right of the Scan Area field and choosing the desired
dimensions from the drop-down menu.
7. Click the OK button to save the Custom FAX push button
configuration settings. The Custom setting is now configured to
scan and send the scanned image to the selected e-mail
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application.
To configure the values for the OCR (optical character
recognition) function:
1. If the OCR icon is not selected (enclosed in a red box), click
the OCR icon.
2. Select the text editing application to use by clicking on the
arrow to the right of the OCR Destination field. Choose an
application from the drop-down menu.
3. NOTE: You do not need to select values for Document Type,
Resolution, Brightness, nor for Scan Area.
4. Click the OK button to save the Custom OCR push button
configuration settings. The Custom setting is now configured to
scan, OCR and then send the editable text to the selected OCR
Destination application.
Using the Push Buttons
Once you have configured the variables for each of the push
buttons, you can scan images and text by simply pressing one of the
buttons on your scanner.
To scan using one of the scanner push buttons:
1. Press the Scan, Copy, or Custom (i.e. e-mail or Fax) button.
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2. A Scan Progress window appears showing you the status of the
scanning task.
3. When the scan is complete, the image you scanned appears in
the application you specified when you configured the button.
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CHAPTER 4. Scanning Projects
The Compaq scanner includes bundled software to help you with a
variety of tasks. This chapter shows you how to make a
personalized calendar, create Web-ready images, and even turn a
page of text into an online text document that you can edit.
Using VistaScan to Scan and Print
Images
To perform your first scan:
1. Open the VistaScan software application.
a. Click the scanner icon in the Task bar using your right
mouse button. A pop-up menu appears.
b. Click on VistaScan to launch the software.
Or you can also:
a. Click on the Start bar in the bottom-left corner of the
screen.
b. Click Programs.
c. Select VistaScan.
d. Click VistaScan.
2. The VistaScan Beginner window appears. Lift the scanner’s
document cover and place your document face-down in the
center of the scanner’s object glass.
3. Click the Preview button to preview the scanned item. You can
edit the Preview image before scanning the final image using
the “Zoom Tool” and the “Frame Selection Tool.” To find out
more about how to use these tools, click on the user tips text
that appears when your cursor pauses over the tool.
NOTE: This feature is only available if you have a browser
installed.
4. Click the Printer icon in the “Scan To” control panel to
indicate that you want to scan and print the image.
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5. Click one of the four icons in the Click to Scan area of the
VistaScan Beginner window. Your selection identifies the type
of image you are about to scan and tells VistaScan how to set
the scanner options for the best results. The image type
selections include: Color photos, Text/line art, Web Images and
Printed Matter settings.
Once you click on the desired image type, the scanner starts
scanning the image using the appropriate settings.
6. When the scan is complete, the image is printed on your printer.
Using VistaScan to Scan a Photo to E-
mail
Scanning an image to e-mail is similar to the procedure described in
the Using VistaScan to Scan and Print Images section earlier in this
guide. Follow steps 1 through 3 as listed in the Scan and Print
instructions, then proceed with the following steps:
1. Click on the E-mail icon to set the scanner settings to the best
values for scanning an image to e-mail.
NOTE: You may need to adjust the destination preferences in
the VistaScan Beginner window. For information about setting
preferences, refer to Setting the VistaScan Preferences section.
2. Click on the Web Image icon in the “Click to scan” area of the
VistaScan Beginner window. The scanner starts scanning the
image using the appropriate settings for web images.
3. After the image is scanned, a Microsoft Exchange or Lotus
cc:Mail e-mail window appears with an icon representing the
scanned image embedded in the message area of the window.
NOTE: For more information about using Microsoft Exchange
or Lotus cc:Mail refer to the user documentation that came with
the application.
4. Fill out the rest of the standard e-mail information (address,
subject, etc.) as you ordinarily would. Send the e-mail.
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Compaq S4100 Owner’s Guide
Using Presto! PageManager to Scan a
Color Photo
1. Click the Start bar in the bottom-left corner of the screen.
2. Click Programs.
3. Select Presto! PageManager Deluxe.
4. Select Presto! PageManager.
5. The Presto! PageManager window appears.
6. Choose Select Source from the File menu. A window appears,
choose VistaScan. Select Acquire from the File menu. The
VistaScan Beginner window appears.
7. Lift the document cover and place the form you want to scan
face-down in the center of the object glass of the scanner.
8. Click the Preview button.
9. Click the Color Photo icon in the “ Click to scan” area to
begin the scan.
10. When the scan is complete, click the Exit button at the bottom
of the window. The scanned image of your form appears in the
PageManager Inbox window.
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Using Presto! PageManager to Scan a
Form and Edit it with PageType
1. Click the Start bar in the bottom-left corner of the screen.
2. Click Programs.
3. Select Presto! PageManager Deluxe.
4. Select Presto! PageManager.
5. The Presto! PageManager window appears.
6. Choose Select Source from the File menu. A window appears,
choose VistaScan. Select Acquire from the File menu. The
VistaScan Beginner window appears.
7. Lift the document cover and place the form you want to scan
face-down in the center of the object glass of the scanner.
8. Click the Preview button.
9. Click the Text/Lineart icon in the Click to Scan area to begin
the scan.
10. When the scan is complete, click the Exit button at the bottom
of the window. The scanned image of your form appears in the
PageManager Inbox window.
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11. Click and drag the scanned form down to the PageType
application icon. PageType opens and automatically displays
the scanned form.
12. Fill in the form text desired using the PageType tools.
13. Save the image when you have finished editing the form
by selecting Save As from the File menu and entering the
relevant information.
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CHAPTER 5. How to Get Help
Compaq S4100 scanners have been designed to be reliable,
easy-to-install, and easy-to-use. If you encounter any problems
while installing or using your scanner, please follow the solutions
outlined below.
•
•
•
Consult the online manual.
Read the troubleshooting section below.
Contact Compaq directly.
Using Online Manuals
All bundled software comes with online help, which essentially is
an online manual. Read the following information to find out how
to access the manuals for each individual software application.
Accessing the Compaq VistaScan Online
Manual
If the VistaScan application is already open, you can locate the
manual by clicking on the user tips that pop up when your mouse
scrolls over a tool. If VistaScan is not open, follow the instructions
below.
1. Click Start.
2. Click Programs.
3. Click VistaScan.
4. Click VistaScan User’s Guide. Your Internet browser should
launch the VistaScan User’s Guide.
Accessing the Presto! PageManager Online
Manual
1. Click Start.
2. Click Programs.
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3. Click Presto! PageManager Deluxe.
4. Click PageManager User’s Manual.
Troubleshooting
This scanner is designed to be reliable and easy to install. If you
have any problems with your scanner, please read the notes that
follow to find out probable causes of the problem.
General Problems and Solutions
Problem:
The scanner lamp fails to light, flickers or dims
Solution:
1. Check to ensure the power adapter is plugged in completely.
2. The scanning lamp is failing or has failed and needs to be
changed. Please contact your dealer or Compaq Technical
Support.
Problem:
The scanner test failed. The scanner test utility is a PC-based utility.
Solution:
Make sure the interface cable is properly connected to the USB
connector port on your computer. Find/refresh the scanner after
reinserting the USB cable. Try the other USB port on the computer.
Windows 98/98SE/2000/ME Problems and
Solutions
Problem:
Your computer does not recognize your USB scanner.
USB support must be installed and enabled or the scanner will not
work. Different USB chipsets have different levels of USB
compliance. The initial USB chipset that was released was the
INTEL82371SB. It supports most low draw devices such as mice
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Compaq S4100 Owner’s Guide
and joysticks, but high draw devices such as scanners might have
trouble functioning on the “SB” chipset.
Later chipset versions include SIS and ALI, and both have many
fully functional chipsets as well as Intel’s 82371AB and
82371AB/EB.
Solution:
To determine your USB chipset type:
1. Click the My Computer icon using the right mouse button. A
pop-up menu appears.
2. Click on Properties command using the left mouse button. This
brings up the Device Manager.
3. The last item listed in the Device Manager should be Universal
Serial Bus Controllers.
4. Click the + beside the Universal Serial Bus Controllers entry.
Two items display, (your chipset) PCI to USB Open Host
Controller and Root Hub.
If a yellow exclamation point appears, or if one or both of them are
not present, please contact your computer manufacturer. If the USB
section is not shown in the Device Manager, we recommend you
contact your computer manufacturer to enable USB.
Problem:
Your USB port worked with other USB devices, but does not work
with the scanner.
Solution:
It is important that you connect the scanner’s power and USB
cables in the following order:
1. Plug the power adapter cord into the scanner and into an outlet.
The scanner’s power will then be ON.
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2. Connect the USB cable to the USB port on the back of the
computer.
NOTE: If you unplug the scanner’s power to turn it off, you must
also disconnect the USB cable from the computer. To resume use of
the scanner, reconnect the power cord, and then the USB cable.
Problem:
IRQ steering is disabled. For USB to function properly, IRQ
steering must be enabled.
Solution:
The IRQ steering setting is located in the Device Manager. Follow
the steps below to find out if the IRQ steering is enabled:
1. Click on the My Computer icon using the right mouse button.
A pop-up menu appears.
2. Click on Properties command using the left mouse button.
This brings up the Device Manager.
3. In the Device Manager click the + symbol beside the System
Devices item.
4. Double-click the PCI Bus to display the PCI Bus Properties.
5. Click on the tab labeled IRQ steering.
6. The bottom half of this tab displays the IRQ Routing Status.
Look for the following items:
•
•
•
•
IRQ Routing enabled
IRQ read from (where it is read from)
IRQ Mini-port loaded successfully
IRQ Mini-port data processed successfully
If you see these items as listed above, IRQ steering is enabled. If
you do not see the information, contact your computer
manufacturer. USB will not function properly without IRQ steering.
Problem:
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Compaq S4100 Owner’s Guide
Scanner is not present in the Device Manager. The scanner must be
present in the Device Manager. If there is no listing, the scanner
will not function.
Solution:
Follow the steps below to determine if the scanner is present in the
Device Manager.
1. Click the My Computer icon using the right mouse button. A
pop-up menu appears.
2. Click on Properties command using the left mouse button.
This brings up the Device Manager.
3. The scanner should be listed under the heading of Imaging
Device.
4. If it is not present, insert the Compaq VistaScan CD-ROM into
the CD-ROM drive and reinstall VistaScan.
5. Verify there is power to the scanner.
6. Unplug the scanner cable from the back of the computer, and
then plug it back into the USB port.
7. If the scanner does not show up, and there is no change in the
Device Manager, try the another USB port. If the scanner still
does not appear, contact your computer manufacturer.
Problem:
Your system resources are low. Your system resources are the
amount of free resources your system can call on at a given time.
This should be at 90% or above to run a scanner. Anything under
60% will cause system freezes or link fails when you attempt to
access the scanner.
Solution:
Follow the steps below to determine if your system resources are
too low to operate the scanner.
1. Click the My Computer icon using the right mouse button. A
pop-up menu appears.
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2. Click on Properties command using the left mouse button.
3. Click the Performance tab (the fourth tab under System
Properties).
4. Look in the System Resources area (the second section). This
number should be above 90%.
5. If not, press and hold down the CTRL+ALT keys and tap the
Delete key once. This brings up the Close Programs window.
6. You need to end all tasks running except the EXPLORER and
SYSTRAY items. To end a task, highlight an item in the Close
Program window and click the End Task Button. Repeat this
step for each task you want to end.
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Compaq S4100 Owner’s Guide
Contacting Technical Support
Compaq scanners are designed to be reliable, easy-to-install, and
easy-to-use. If you encounter any problems while installing your
scanner:
•
•
•
Check out the Compaq Web site at :
E-mail Compaq with your technical support question at: www.compaq.com
Call Compaq automated interactive support 24-hours a day at
800-OK COMPAQ.
Before calling, please be sure to have the following information
ready:
•
•
The scanner model and serial number
The version number of the scanner driver (located on the front
of the CD)
•
•
•
•
The computer model you are using
The application software packages that you are using
Error codes or messages seen
A description of what you were doing at the time of the
malfunction so that the problem can be recreated
•
Other observations that may aid the technician in identifying
the problem and solution
When you call, please be in front of your computer. You will need
to have your scanner and computer turned on. Try to have as much
information about your problem as possible. This information
allows the technician to more effectively troubleshoot your problem.
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Maintenance
With the exception of periodic cleaning, the scanner is virtually
maintenance-free. Please read the following section to learn how to
properly maintain the scanner.
Cleaning
Regularly cleaning the object glass will ensure that dirt or smudges
will not reduce the quality of your scanned images. Before you
clean the glass, make sure the scanner is turned off and the power
cord is unplugged.
Clean the object glass and document cover with a soft damp cloth
and a mild detergent or alcohol.
Warning: Do not spray the cleaning fluid directly on the object
glass. Spraying the liquid directly on the glass may cause the liquid
to penetrate the seams around the glass and contaminate the mirrors
and lenses inside the scanner. Please be sure you spray the liquid on
the cleaning cloth and then wipe the glass clean.
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Compaq S4100 Owner’s Guide
Appendix
Technical Specifications
The following table defines the technical specifications for the
Compaq scanner.
Scanner Specifications
Scanner Type
Scanning Element
Optical Resolution
Maximum Resolution
Color Density
Light Source
1-pass color flatbed
Color CCD
600 dpi x 1200 dpi
9600 dpi x 9600 dpi
42-bit color (Internal)
Cold Cathode Lamp
Enclosed Optical System
USB v1.1
Optics
Interface
Operating System
Windows
98/98SE/2000/ME
B/W, halftone, 8-bit
grayscale, 14-bit
grayscale, 24-bit color, 42
bit color
Scanning Modes
Maximum Document
Size
8.5” x 11.7”
Scanner Dimensions
18.2” x 11.6” x 2.6”
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Important Safeguards
♦
♦
♦
♦
Read all of the instructions.
Save these instructions for later use.
Follow all warnings and instructions marked on the product.
When replacement parts are required, be sure that service
technicians have used replacement parts that conform to at least the
same safety standards with regard to fire, electric shock, or other
hazards.
♦
♦
Do not use this product near water or in rainy/moist environment.
Do not place the scanner on an uneven surface. This may cause
serious damage to the scanner.
♦
♦
The product should be operated using only the type of power
source indicated on the product label.
Do not attempt to service this product yourself as opening or
removing the enclosure may expose you to dangerous voltage or
other hazards.
♦
♦
This unit has input circuitry suitable for a 12V DC supply.
The sound pressure level at the operators position according to IEC
7041:1982 should be less than or equal to 70dB(A).
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Compaq S4100 Owner’s Guide
Declaration of Conformity for products marked
with the FCC logo - United States only
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation.
For questions regarding your product, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call
1-800- 652-6672 (1-800-OK COMPAQ)
For questions regarding this FCC declaration, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call
(281) 514-3333
To identify this product, refer to the Part, Series, or Model number found
on the product.
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European Union Notice
Products with the CE Marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC)
issued by the Commission of the European Community.
Compliance with these directives implies conformity to the
following European Norms (in brackets are the equivalent
international standards):
ꢀ
EN55022 (CISPR 22) - Electromagnetic Interference
ꢀ
EN50082-1 (IEC801-2, IEC801-3, IEC801-4) -
Electromagnetic Immunity
ꢀ
EN60950 (IEC950) - Product Safety
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Compaq S4100 Owner’s Guide
Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly approved
by Compaq Computer Corporation may void the user's authority to
operate the equipment.
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Cables
Connections to this device must be made with shielded cables with
metallic RFI/EMI connector hoods in order to maintain compliance with
FCC Rules and Regulations.
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